{"jobs":[{"id":"d024588f-eb76-4c12-9814-9fb84964462b","title":"Software Engineer, Full Stack (Study Lifecycle)","department":"Engineering","team":"Engineering: Applications","employmentType":"FullTime","location":"Boston, MA","secondaryLocations":[],"publishedAt":"2026-04-08T19:55:58.800+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Massachusetts","addressCountry":"United States","addressLocality":"Boston"}},"jobUrl":"https://jobs.ashbyhq.com/benchling/d024588f-eb76-4c12-9814-9fb84964462b","applyUrl":"https://jobs.ashbyhq.com/benchling/d024588f-eb76-4c12-9814-9fb84964462b/application","descriptionHtml":"<p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">We are rebuilding biotech for the AI era.<br /><br />When a breakthrough is delayed, the world waits. Getting a molecule from discovery to patients, or a crop from lab to field, involves thousands of slow, manual, disconnected steps. AI has the potential to change this, compressing decades of R&amp;D work into years. But that only happens when clean, structured scientific data and AI are built into how science gets done.<br /><br />Benchling is the AI platform for biotech R&amp;D. Scientists use Benchling to design experiments, capture structured data, and run AI agents and models directly in their workflows. Over 200,000 scientists around the world trust Benchling to power their most important work, from academic labs to Sanofi, Moderna, and more than half of the world's top 50 biopharma.<br /><br />We’re building an AI scientist for our customers. We can’t do that if we haven’t built the muscle ourselves. AI fluency is the foundation we build on; it's core to how we work, and we're committed to helping every new hire integrate it into their day-to-day. As part of our interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"></p><h2><strong>ROLE OVERVIEW</strong></h2><p style=\"min-height:1.5em\">Benchling is seeking a Software Engineer to join our Study Lifecycle team, one of two teams that is focused on making software that can be used in more regulated environments. Given our mission to accelerate the pace of life sciences research, we have to make scientific experimentation easier, more reproducible, and efficient via Benchling! Our team is foundational to Benchling’s success, given the critical role of designing and learning from experiments in the scientific process. We provide ways to aggregate data within Benchling and process them for use in analyses.</p><p style=\"min-height:1.5em\">As a member of this team, you'll play a key role in building intuitive interfaces, developing robust backend services, and ensuring our platform scales to meet the needs of researchers around the world. You'll collaborate closely with product managers, designers, and other engineers to deliver a product that improves scientific workflows and empower groundbreaking discoveries. In this role, you’ll get to work on a few critical areas of the Benchling product:</p><ol style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">The Study platform, which allows scientists to organize related experiments for a drug candidate or research campaign</p></li><li><p style=\"min-height:1.5em\">An Analysis integration, where Benchling objects are transformed into datasets ready for data scientists with pre-built charts</p></li><li><p style=\"min-height:1.5em\">Cross-cutting Sample Testing functionality, that supports tracking of biologically relevant samples that need to be tested, including patient samples collected for clinical trials</p></li></ol><p style=\"min-height:1.5em\"> </p><h2><strong>RESPONSIBILITIES</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Own projects end-to-end, from initial design, to prototype, to large-scale rollout.</p></li><li><p style=\"min-height:1.5em\">Engineer across our stack, from designing and implementing backend models &amp; APIs to crafting rich frontend components and architecture.</p></li><li><p style=\"min-height:1.5em\">Work closely with product managers, designers, and other teams to build the best product possible for our users.</p></li><li><p style=\"min-height:1.5em\">Create entirely net-new products, while also investing in taking existing products to feature completeness.</p></li><li><p style=\"min-height:1.5em\">Writes extremely well-documented and well-tested code that follows company best practices.</p></li><li><p style=\"min-height:1.5em\">As a member of the engineering team, you'll be an integral part of how we mature our tooling, best practices, and engineering processes. </p></li></ul><h2><strong>QUALIFICATIONS</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Have around 2-4 years of experience in a full-time software engineering role.</p></li><li><p style=\"min-height:1.5em\">Build software with a product-first approach. You ship code quickly and care about the real world impact of your code.</p></li><li><p style=\"min-height:1.5em\">Experience developing both user-facing &amp; backend experiences in a web application.</p></li><li><p style=\"min-height:1.5em\">Experience with React, or similar javascript-based frontend application frameworks.</p></li><li><p style=\"min-height:1.5em\">Enjoy a high-degree of ownership in key areas of the software product you’re building.</p></li><li><p style=\"min-height:1.5em\">Are interested in learning more about life science (prior knowledge is not required; desire to learn is a must).</p></li></ul><p style=\"min-height:1.5em\"> </p><h2>HOW WE WORK</h2><p style=\"min-height:1.5em\">We offer a flexible hybrid work arrangement that prioritizes in-office collaboration. Employees are expected to be on-site 3 days per week (Monday, Tuesday, and Thursday).</p><h2></h2><p style=\"min-height:1.5em\">#LI-Hybrid <br />#BI-Hybrid </p><p style=\"min-height:1.5em\">#LI-GP1</p><p style=\"min-height:1.5em\"><strong>Benchling welcomes everyone.</strong></p><p style=\"min-height:1.5em\">We believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences. <br /><br />We are an equal opportunity employer. That means we don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance.</p>","descriptionPlain":"We are rebuilding biotech for the AI era.\n\nWhen a breakthrough is delayed, the world waits. Getting a molecule from discovery to patients, or a crop from lab to field, involves thousands of slow, manual, disconnected steps. AI has the potential to change this, compressing decades of R&D work into years. But that only happens when clean, structured scientific data and AI are built into how science gets done.\n\nBenchling is the AI platform for biotech R&D. Scientists use Benchling to design experiments, capture structured data, and run AI agents and models directly in their workflows. Over 200,000 scientists around the world trust Benchling to power their most important work, from academic labs to Sanofi, Moderna, and more than half of the world's top 50 biopharma.\n\nWe’re building an AI scientist for our customers. We can’t do that if we haven’t built the muscle ourselves. AI fluency is the foundation we build on; it's core to how we work, and we're committed to helping every new hire integrate it into their day-to-day. As part of our interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today.\n\n\nROLE OVERVIEW\n\nBenchling is seeking a Software Engineer to join our Study Lifecycle team, one of two teams that is focused on making software that can be used in more regulated environments. Given our mission to accelerate the pace of life sciences research, we have to make scientific experimentation easier, more reproducible, and efficient via Benchling! Our team is foundational to Benchling’s success, given the critical role of designing and learning from experiments in the scientific process. We provide ways to aggregate data within Benchling and process them for use in analyses.\n\nAs a member of this team, you'll play a key role in building intuitive interfaces, developing robust backend services, and ensuring our platform scales to meet the needs of researchers around the world. You'll collaborate closely with product managers, designers, and other engineers to deliver a product that improves scientific workflows and empower groundbreaking discoveries. In this role, you’ll get to work on a few critical areas of the Benchling product:\n\n 1. The Study platform, which allows scientists to organize related experiments for a drug candidate or research campaign\n\n 2. An Analysis integration, where Benchling objects are transformed into datasets ready for data scientists with pre-built charts\n\n 3. Cross-cutting Sample Testing functionality, that supports tracking of biologically relevant samples that need to be tested, including patient samples collected for clinical trials\n\n \n\n\nRESPONSIBILITIES\n\n - Own projects end-to-end, from initial design, to prototype, to large-scale rollout.\n\n - Engineer across our stack, from designing and implementing backend models & APIs to crafting rich frontend components and architecture.\n\n - Work closely with product managers, designers, and other teams to build the best product possible for our users.\n\n - Create entirely net-new products, while also investing in taking existing products to feature completeness.\n\n - Writes extremely well-documented and well-tested code that follows company best practices.\n\n - As a member of the engineering team, you'll be an integral part of how we mature our tooling, best practices, and engineering processes. \n\n\nQUALIFICATIONS\n\n - Have around 2-4 years of experience in a full-time software engineering role.\n\n - Build software with a product-first approach. You ship code quickly and care about the real world impact of your code.\n\n - Experience developing both user-facing & backend experiences in a web application.\n\n - Experience with React, or similar javascript-based frontend application frameworks.\n\n - Enjoy a high-degree of ownership in key areas of the software product you’re building.\n\n - Are interested in learning more about life science (prior knowledge is not required; desire to learn is a must).\n\n \n\n\nHOW WE WORK\n\nWe offer a flexible hybrid work arrangement that prioritizes in-office collaboration. Employees are expected to be on-site 3 days per week (Monday, Tuesday, and Thursday).\n\n\n\n\n#LI-Hybrid\n#BI-Hybrid\n\n#LI-GP1\n\nBenchling welcomes everyone.\n\nWe believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences.\n\nWe are an equal opportunity employer. That means we don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance."},{"id":"e729560e-a2dd-4949-8dc5-031312a9b2e2","title":"Software Engineer, Backend (Infrastructure Engineering)","department":"Engineering","team":"Engineering: PAI","employmentType":"FullTime","location":"San Francisco, CA","secondaryLocations":[],"publishedAt":"2026-02-24T02:48:59.108+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/benchling/e729560e-a2dd-4949-8dc5-031312a9b2e2","applyUrl":"https://jobs.ashbyhq.com/benchling/e729560e-a2dd-4949-8dc5-031312a9b2e2/application","descriptionHtml":"<p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">We are rebuilding biotech for the AI era.<br /><br />When a breakthrough is delayed, the world waits. Getting a molecule from discovery to patients, or a crop from lab to field, involves thousands of slow, manual, disconnected steps. AI has the potential to change this, compressing decades of R&amp;D work into years. But that only happens when clean, structured scientific data and AI are built into how science gets done.<br /><br />Benchling is the AI platform for biotech R&amp;D. Scientists use Benchling to design experiments, capture structured data, and run AI agents and models directly in their workflows. Over 200,000 scientists around the world trust Benchling to power their most important work, from academic labs to Sanofi, Moderna, and more than half of the world's top 50 biopharma.<br /><br />We’re building an AI scientist for our customers. We can’t do that if we haven’t built the muscle ourselves. AI fluency is the foundation we build on; it's core to how we work, and we're committed to helping every new hire integrate it into their day-to-day. As part of our interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>ROLE OVERVIEW</strong><br /><br />Benchling is hiring a Software Engineer for our Infrastructure Engineering team to build and operate the platform that powers our product. You’ll have the opportunity to work across a broad range of infrastructure disciplines, including cloud infrastructure in AWS, our Kubernetes-based services platform, and the observability and operational tooling that keeps systems reliable. This role is highly collaborative: you’ll partner closely with product engineering teams to understand their needs and improve the developer experience across Benchling.</p><p style=\"min-height:1.5em\">We’re looking for a strong early-career engineer with solid fundamentals and a growth mindset, someone excited to learn, contribute across a wide surface area, and take ownership over time. Benchling operates in a regulated environment, so you’ll help build systems with reliability, security, and auditability in mind.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>RESPONSIBILITIES</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Build, maintain, and improve foundational infrastructure and platform services used by product engineering teams.</p></li><li><p style=\"min-height:1.5em\">Partner directly with product teams to define requirements, design paved paths, and reduce friction in deploying and operating services.</p></li><li><p style=\"min-height:1.5em\">Contribute to our Kubernetes-based platform (e.g., Kubernetes, Istio), including service configuration, traffic management, and platform tooling.</p></li><li><p style=\"min-height:1.5em\">Develop and operate AWS infrastructure and automation (e.g., EKS/ECS, RDS, VPC, EC2, S3), with an emphasis on scalability, cost-awareness, and resiliency.</p></li><li><p style=\"min-height:1.5em\">Strengthen observability and operational readiness through metrics, logs, tracing, dashboards, and alerting (e.g., Datadog, Sentry, FireHydrant, Sentry, or similar).</p></li><li><p style=\"min-height:1.5em\">Participate in an on-call rotation, respond to incidents, and drive follow-up improvements to prevent recurrence (automation, hardening, better tooling).</p></li><li><p style=\"min-height:1.5em\">Write clear technical documentation and contribute to design discussions and reviews; improve systems incrementally with a focus on maintainability and reliability.</p></li><li><p style=\"min-height:1.5em\">Help ensure infrastructure meets expectations for operating in a regulated environment (e.g., change management, access controls, auditability) when applicable.</p></li></ul><p style=\"min-height:1.5em\"><strong>QUALIFICATIONS</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">2+ years of experience in software engineering.</p></li><li><p style=\"min-height:1.5em\">Build software with a product-first approach. You ship code quickly and care about the real world impact of your code.</p></li><li><p style=\"min-height:1.5em\">Have strong abilities in problem solving and iterating on feedback.</p></li><li><p style=\"min-height:1.5em\">Enjoy ownership and building key pieces of product, while collaborating with other teams.</p></li><li><p style=\"min-height:1.5em\">Clear and effective communicator, especially in cross functional settings.</p></li><li><p style=\"min-height:1.5em\">Are interested in learning more about life science (prior knowledge is not required; desire to learn is a must).</p></li><li><p style=\"min-height:1.5em\">Willing to work onsite in our SF office 3 days a week.</p></li></ul><p style=\"min-height:1.5em\"></p><h2>HOW WE WORK</h2><p style=\"min-height:1.5em\">We offer a flexible hybrid work arrangement that prioritizes in-office collaboration. Employees are expected to be on-site 3 days per week (Monday, Tuesday, and Thursday).</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">#LI-Hybrid </p><p style=\"min-height:1.5em\">#BI-Hybrid </p><p style=\"min-height:1.5em\">#LI-MD1</p><p style=\"min-height:1.5em\"><strong>Benchling welcomes everyone.</strong></p><p style=\"min-height:1.5em\">We believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences. <br /><br />We are an equal opportunity employer. That means we don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance.</p>","descriptionPlain":"We are rebuilding biotech for the AI era.\n\nWhen a breakthrough is delayed, the world waits. Getting a molecule from discovery to patients, or a crop from lab to field, involves thousands of slow, manual, disconnected steps. AI has the potential to change this, compressing decades of R&D work into years. But that only happens when clean, structured scientific data and AI are built into how science gets done.\n\nBenchling is the AI platform for biotech R&D. Scientists use Benchling to design experiments, capture structured data, and run AI agents and models directly in their workflows. Over 200,000 scientists around the world trust Benchling to power their most important work, from academic labs to Sanofi, Moderna, and more than half of the world's top 50 biopharma.\n\nWe’re building an AI scientist for our customers. We can’t do that if we haven’t built the muscle ourselves. AI fluency is the foundation we build on; it's core to how we work, and we're committed to helping every new hire integrate it into their day-to-day. As part of our interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today.\n\nROLE OVERVIEW\n\nBenchling is hiring a Software Engineer for our Infrastructure Engineering team to build and operate the platform that powers our product. You’ll have the opportunity to work across a broad range of infrastructure disciplines, including cloud infrastructure in AWS, our Kubernetes-based services platform, and the observability and operational tooling that keeps systems reliable. This role is highly collaborative: you’ll partner closely with product engineering teams to understand their needs and improve the developer experience across Benchling.\n\nWe’re looking for a strong early-career engineer with solid fundamentals and a growth mindset, someone excited to learn, contribute across a wide surface area, and take ownership over time. Benchling operates in a regulated environment, so you’ll help build systems with reliability, security, and auditability in mind.\n\nRESPONSIBILITIES\n\n - Build, maintain, and improve foundational infrastructure and platform services used by product engineering teams.\n\n - Partner directly with product teams to define requirements, design paved paths, and reduce friction in deploying and operating services.\n\n - Contribute to our Kubernetes-based platform (e.g., Kubernetes, Istio), including service configuration, traffic management, and platform tooling.\n\n - Develop and operate AWS infrastructure and automation (e.g., EKS/ECS, RDS, VPC, EC2, S3), with an emphasis on scalability, cost-awareness, and resiliency.\n\n - Strengthen observability and operational readiness through metrics, logs, tracing, dashboards, and alerting (e.g., Datadog, Sentry, FireHydrant, Sentry, or similar).\n\n - Participate in an on-call rotation, respond to incidents, and drive follow-up improvements to prevent recurrence (automation, hardening, better tooling).\n\n - Write clear technical documentation and contribute to design discussions and reviews; improve systems incrementally with a focus on maintainability and reliability.\n\n - Help ensure infrastructure meets expectations for operating in a regulated environment (e.g., change management, access controls, auditability) when applicable.\n\nQUALIFICATIONS\n\n - 2+ years of experience in software engineering.\n\n - Build software with a product-first approach. You ship code quickly and care about the real world impact of your code.\n\n - Have strong abilities in problem solving and iterating on feedback.\n\n - Enjoy ownership and building key pieces of product, while collaborating with other teams.\n\n - Clear and effective communicator, especially in cross functional settings.\n\n - Are interested in learning more about life science (prior knowledge is not required; desire to learn is a must).\n\n - Willing to work onsite in our SF office 3 days a week.\n\n\nHOW WE WORK\n\nWe offer a flexible hybrid work arrangement that prioritizes in-office collaboration. Employees are expected to be on-site 3 days per week (Monday, Tuesday, and Thursday).\n\n#LI-Hybrid \n\n#BI-Hybrid \n\n#LI-MD1\n\nBenchling welcomes everyone.\n\nWe believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences.\n\nWe are an equal opportunity employer. That means we don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance."},{"id":"c83238cc-1f7c-4216-b2a5-418306ca4d2b","title":"Software Engineer, Developer Platform","department":"Engineering","team":"Engineering: PAI","employmentType":"FullTime","location":"San Francisco, CA","secondaryLocations":[],"publishedAt":"2026-03-27T16:03:25.535+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/benchling/c83238cc-1f7c-4216-b2a5-418306ca4d2b","applyUrl":"https://jobs.ashbyhq.com/benchling/c83238cc-1f7c-4216-b2a5-418306ca4d2b/application","descriptionHtml":"<p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">We are rebuilding biotech for the AI era.<br /><br />When a breakthrough is delayed, the world waits. Getting a molecule from discovery to patients, or a crop from lab to field, involves thousands of slow, manual, disconnected steps. AI has the potential to change this, compressing decades of R&amp;D work into years. But that only happens when clean, structured scientific data and AI are built into how science gets done.<br /><br />Benchling is the AI platform for biotech R&amp;D. Scientists use Benchling to design experiments, capture structured data, and run AI agents and models directly in their workflows. Over 200,000 scientists around the world trust Benchling to power their most important work, from academic labs to Sanofi, Moderna, and more than half of the world's top 50 biopharma.<br /><br />We’re building an AI scientist for our customers. We can’t do that if we haven’t built the muscle ourselves. AI fluency is the foundation we build on; it's core to how we work, and we're committed to helping every new hire integrate it into their day-to-day. As part of our interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"></p><h2><strong>ROLE OVERVIEW</strong></h2><p style=\"min-height:1.5em\">At Benchling, our mission is to empower scientists to accelerate discoveries that change the world. As a Software Engineer on the Developer Platform team, you’ll help build the platform that powers our growing ecosystem of scientific applications. You’ll work on systems that shape how developers, partners, and scientists interact with Benchling, enabling extensibility, integration, and innovation across the platform.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">This team works on a wide range of early- and mid-stage initiatives, including developer APIs, event delivery, AI-powered agents, and platform services that support a growing ecosystem. Because of the breadth of the work, engineers have the opportunity to contribute across many parts of our developer-facing platform and to take on projects that align with both business needs and their own interests and strengths.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">You’ll collaborate closely with product managers, designers, and engineers across the company to solve challenging problems and build a more scalable, extensible foundation for scientific R&amp;D. Your work will help drive innovation, customization, and seamless integration of third-party solutions that empower scientists to work more efficiently and make groundbreaking discoveries.</p><p style=\"min-height:1.5em\"> </p><h2><strong>RESPONSIBILITIES</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Contribute to projects across the software development lifecycle, from early exploration and prototyping through implementation and launch</p></li><li><p style=\"min-height:1.5em\">Build and improve APIs, services, and interfaces that integrate with Benchling’s growing ecosystem</p></li><li><p style=\"min-height:1.5em\">Partner with cross-functional teams to understand user needs and turn them into scalable, thoughtful software solutions</p></li><li><p style=\"min-height:1.5em\">Help evolve our platform by sharing ideas, learning quickly, and contributing to technical decisions</p></li><li><p style=\"min-height:1.5em\">Write clean, maintainable code and support the reliability and usability of the systems you work on</p></li></ul><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">Check out our <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://benchling.engineering/\"><u>engineering blog</u></a> for some examples of past work across Benchling. Here are some examples of recent and upcoming projects from our team:</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Event delivery systems for real-time scientific data</p></li><li><p style=\"min-height:1.5em\">AI-powered agents and platform infrastructure for life sciences</p></li><li><p style=\"min-height:1.5em\">Developer Interfaces &amp; Platform APIs</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Design, build, and maintain external developer-facing APIs and SDKs that power extensibility in Benchling’s platform.</p></li><li><p style=\"min-height:1.5em\">Contribute to evolving and scaling our REST and GraphQL APIs, ensuring consistency, performance, and usability for external and internal developers.</p></li></ul></li><li><p style=\"min-height:1.5em\">Bonus: AI Agents &amp; Model Context Protocol (MCP)</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Contribute to the development of APIs and interfaces that support AI-driven agents like Benchling’s Deep Research, Ask, and Compose Agents.</p></li><li><p style=\"min-height:1.5em\">Support the development of our Benchling MCP to enable AI agents to interact safely with Benchling’s data and APIs.</p></li><li><p style=\"min-height:1.5em\">Collaborate with our AI infra / agents teams to support a comprehensive agentic ecosystem. </p></li></ul></li></ul><h2><strong>QUALIFICATIONS</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Current enrollment in a BS/MS degree in computer science and/or STEM field with an expected graduation date of Summer 2026, and a target start date of Summer 2026.</p></li><li><p style=\"min-height:1.5em\">A prior software engineering internship or similar experience.</p></li><li><p style=\"min-height:1.5em\">Strong abilities in problem solving and iterating on feedback.</p></li><li><p style=\"min-height:1.5em\">A desire to have ownership over building key pieces of product and/or platform.</p></li><li><p style=\"min-height:1.5em\">A product-first approach to building software. You ship code quickly and care about the real world impact of your code.</p></li></ul><p style=\"min-height:1.5em\">Nice to haves:</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Passion for learning about life science.</p></li><li><p style=\"min-height:1.5em\"> </p></li></ul><h2>HOW WE WORK</h2><p style=\"min-height:1.5em\">We offer a flexible hybrid work arrangement that prioritizes in-office collaboration. Employees are expected to be on-site 3 days per week (Monday, Tuesday, and Thursday).</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">#LI-Hybrid </p><p style=\"min-height:1.5em\">#BI-Hybrid </p><p style=\"min-height:1.5em\">#LI-KW1</p><p style=\"min-height:1.5em\"><strong>Benchling welcomes everyone.</strong></p><p style=\"min-height:1.5em\">We believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences. <br /><br />We are an equal opportunity employer. That means we don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance.</p>","descriptionPlain":"We are rebuilding biotech for the AI era.\n\nWhen a breakthrough is delayed, the world waits. Getting a molecule from discovery to patients, or a crop from lab to field, involves thousands of slow, manual, disconnected steps. AI has the potential to change this, compressing decades of R&D work into years. But that only happens when clean, structured scientific data and AI are built into how science gets done.\n\nBenchling is the AI platform for biotech R&D. Scientists use Benchling to design experiments, capture structured data, and run AI agents and models directly in their workflows. Over 200,000 scientists around the world trust Benchling to power their most important work, from academic labs to Sanofi, Moderna, and more than half of the world's top 50 biopharma.\n\nWe’re building an AI scientist for our customers. We can’t do that if we haven’t built the muscle ourselves. AI fluency is the foundation we build on; it's core to how we work, and we're committed to helping every new hire integrate it into their day-to-day. As part of our interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today.\n\n\nROLE OVERVIEW\n\nAt Benchling, our mission is to empower scientists to accelerate discoveries that change the world. As a Software Engineer on the Developer Platform team, you’ll help build the platform that powers our growing ecosystem of scientific applications. You’ll work on systems that shape how developers, partners, and scientists interact with Benchling, enabling extensibility, integration, and innovation across the platform.\n\nThis team works on a wide range of early- and mid-stage initiatives, including developer APIs, event delivery, AI-powered agents, and platform services that support a growing ecosystem. Because of the breadth of the work, engineers have the opportunity to contribute across many parts of our developer-facing platform and to take on projects that align with both business needs and their own interests and strengths.\n\nYou’ll collaborate closely with product managers, designers, and engineers across the company to solve challenging problems and build a more scalable, extensible foundation for scientific R&D. Your work will help drive innovation, customization, and seamless integration of third-party solutions that empower scientists to work more efficiently and make groundbreaking discoveries.\n\n \n\n\nRESPONSIBILITIES\n\n - Contribute to projects across the software development lifecycle, from early exploration and prototyping through implementation and launch\n\n - Build and improve APIs, services, and interfaces that integrate with Benchling’s growing ecosystem\n\n - Partner with cross-functional teams to understand user needs and turn them into scalable, thoughtful software solutions\n\n - Help evolve our platform by sharing ideas, learning quickly, and contributing to technical decisions\n\n - Write clean, maintainable code and support the reliability and usability of the systems you work on\n\nCheck out our engineering blog https://benchling.engineering/ for some examples of past work across Benchling. Here are some examples of recent and upcoming projects from our team:\n\n - Event delivery systems for real-time scientific data\n\n - AI-powered agents and platform infrastructure for life sciences\n\n - Developer Interfaces & Platform APIs\n   \n   - Design, build, and maintain external developer-facing APIs and SDKs that power extensibility in Benchling’s platform.\n   \n   - Contribute to evolving and scaling our REST and GraphQL APIs, ensuring consistency, performance, and usability for external and internal developers.\n\n - Bonus: AI Agents & Model Context Protocol (MCP)\n   \n   - Contribute to the development of APIs and interfaces that support AI-driven agents like Benchling’s Deep Research, Ask, and Compose Agents.\n   \n   - Support the development of our Benchling MCP to enable AI agents to interact safely with Benchling’s data and APIs.\n   \n   - Collaborate with our AI infra / agents teams to support a comprehensive agentic ecosystem. \n\n\nQUALIFICATIONS\n\n - Current enrollment in a BS/MS degree in computer science and/or STEM field with an expected graduation date of Summer 2026, and a target start date of Summer 2026.\n\n - A prior software engineering internship or similar experience.\n\n - Strong abilities in problem solving and iterating on feedback.\n\n - A desire to have ownership over building key pieces of product and/or platform.\n\n - A product-first approach to building software. You ship code quickly and care about the real world impact of your code.\n\nNice to haves:\n\n - Passion for learning about life science.\n\n -  \n\n\nHOW WE WORK\n\nWe offer a flexible hybrid work arrangement that prioritizes in-office collaboration. Employees are expected to be on-site 3 days per week (Monday, Tuesday, and Thursday).\n\n#LI-Hybrid\n\n#BI-Hybrid\n\n#LI-KW1\n\nBenchling welcomes everyone.\n\nWe believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences.\n\nWe are an equal opportunity employer. That means we don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance."},{"id":"9165e6e5-7209-490f-91ff-72ee719bcce7","title":"Software Engineer, AI Growth","department":"Engineering","team":"Engineering: AI Agents","employmentType":"FullTime","location":"San Francisco, CA","secondaryLocations":[],"publishedAt":"2025-11-13T23:37:02.023+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/benchling/9165e6e5-7209-490f-91ff-72ee719bcce7","applyUrl":"https://jobs.ashbyhq.com/benchling/9165e6e5-7209-490f-91ff-72ee719bcce7/application","descriptionHtml":"<p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">We are rebuilding biotech for the AI era.<br /><br />When a breakthrough is delayed, the world waits. Getting a molecule from discovery to patients, or a crop from lab to field, involves thousands of slow, manual, disconnected steps. AI has the potential to change this, compressing decades of R&amp;D work into years. But that only happens when clean, structured scientific data and AI are built into how science gets done.<br /><br />Benchling is the AI platform for biotech R&amp;D. Scientists use Benchling to design experiments, capture structured data, and run AI agents and models directly in their workflows. Over 200,000 scientists around the world trust Benchling to power their most important work, from academic labs to Sanofi, Moderna, and more than half of the world's top 50 biopharma.<br /><br />We’re building an AI scientist for our customers. We can’t do that if we haven’t built the muscle ourselves. AI fluency is the foundation we build on; it's core to how we work, and we're committed to helping every new hire integrate it into their day-to-day. As part of our interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"></p><h2><strong>ROLE OVERVIEW</strong></h2><p style=\"min-height:1.5em\">We’re a team building AI for scientists, including agents that automate toil in everyday scientific work and models that help scientists design better molecules. Our goal is to democratize access to AI, putting it in the hands of every scientist. As an engineer on the team, you’ll build product experiences that drive adoption of AI across the hundreds of thousands of scientists who use Benchling today. You’ll blend strong technical skills and deep product intuition, working across our stack to optimize onboarding, create viral loops, and help scientists understand how to leverage AI in their daily workflows. It’s early days for scientific AI, both at Benchling and in the industry at large. We’ll rapidly iterate with customers and change directions quickly, figuring out new patterns for how we develop and go to market. We’ll win if we stay curious and obsess over our customers.</p><p style=\"min-height:1.5em\"></p><h2><strong>RESPONSIBILITIES</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Build end-to-end product experiences</strong> that drive adoption of scientific AI, from onboarding flows to in-product discovery, education, and feedback loops.</p></li><li><p style=\"min-height:1.5em\"><strong>Work directly with customers</strong> to understand use cases, gather feedback, and onboard scientific teams.</p></li><li><p style=\"min-height:1.5em\"><strong>Experiment rapidly</strong>, designing and running A/B tests, instrumentation, and data analyses to identify the biggest levers for user activation and retention.</p></li><li><p style=\"min-height:1.5em\"><strong>Continuously improve our growth platform</strong>, developing frameworks and tooling that make it easier to test, measure, and scale successful experiments.</p></li><li><p style=\"min-height:1.5em\"><strong>Shape how we build AI at Benchling</strong>, evolving our engineering and product development practices to define what great AI adoption looks like in the scientific world.</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>QUALIFICATIONS</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>5+ years of experience building delightful, consumer-grade products</strong>, ideally at a company where growth and experimentation were core to the strategy.</p></li><li><p style=\"min-height:1.5em\"><strong>Full-stack engineering skills</strong>, with experience in modern frontend frameworks (React or equivalent) and backend languages (Python or similar).</p></li><li><p style=\"min-height:1.5em\"><strong>Strong product and growth intuition</strong>, with the ability to iterate quickly and refine solutions based on user feedback and data.</p></li><li><p style=\"min-height:1.5em\"><strong>Experience with instrumentation and analytics</strong>, including defining success metrics, implementing event tracking, and using data to drive decisions.</p></li><li><p style=\"min-height:1.5em\"><strong>Desire to work in a fast-paced environment</strong>, forming hypotheses, testing ideas quickly, and scaling the ones that work.</p></li><li><p style=\"min-height:1.5em\"><strong>Interest in learning about biotechnology and AI</strong> (no prior knowledge required, just a willingness to learn and adapt).</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>HOW WE WORK</strong></h2><p style=\"min-height:1.5em\">This is an in-person team in San Francisco built around collaborating in the office in a fast-paced environment. We’re in the office Monday through Friday.</p><p style=\"min-height:1.5em\">#LI-JP1</p><p style=\"min-height:1.5em\"><strong>Benchling welcomes everyone.</strong></p><p style=\"min-height:1.5em\">We believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences. <br /><br />We are an equal opportunity employer. That means we don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance.</p>","descriptionPlain":"We are rebuilding biotech for the AI era.\n\nWhen a breakthrough is delayed, the world waits. Getting a molecule from discovery to patients, or a crop from lab to field, involves thousands of slow, manual, disconnected steps. AI has the potential to change this, compressing decades of R&D work into years. But that only happens when clean, structured scientific data and AI are built into how science gets done.\n\nBenchling is the AI platform for biotech R&D. Scientists use Benchling to design experiments, capture structured data, and run AI agents and models directly in their workflows. Over 200,000 scientists around the world trust Benchling to power their most important work, from academic labs to Sanofi, Moderna, and more than half of the world's top 50 biopharma.\n\nWe’re building an AI scientist for our customers. We can’t do that if we haven’t built the muscle ourselves. AI fluency is the foundation we build on; it's core to how we work, and we're committed to helping every new hire integrate it into their day-to-day. As part of our interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today.\n\n\nROLE OVERVIEW\n\nWe’re a team building AI for scientists, including agents that automate toil in everyday scientific work and models that help scientists design better molecules. Our goal is to democratize access to AI, putting it in the hands of every scientist. As an engineer on the team, you’ll build product experiences that drive adoption of AI across the hundreds of thousands of scientists who use Benchling today. You’ll blend strong technical skills and deep product intuition, working across our stack to optimize onboarding, create viral loops, and help scientists understand how to leverage AI in their daily workflows. It’s early days for scientific AI, both at Benchling and in the industry at large. We’ll rapidly iterate with customers and change directions quickly, figuring out new patterns for how we develop and go to market. We’ll win if we stay curious and obsess over our customers.\n\n\nRESPONSIBILITIES\n\n - Build end-to-end product experiences that drive adoption of scientific AI, from onboarding flows to in-product discovery, education, and feedback loops.\n\n - Work directly with customers to understand use cases, gather feedback, and onboard scientific teams.\n\n - Experiment rapidly, designing and running A/B tests, instrumentation, and data analyses to identify the biggest levers for user activation and retention.\n\n - Continuously improve our growth platform, developing frameworks and tooling that make it easier to test, measure, and scale successful experiments.\n\n - Shape how we build AI at Benchling, evolving our engineering and product development practices to define what great AI adoption looks like in the scientific world.\n\n\nQUALIFICATIONS\n\n - 5+ years of experience building delightful, consumer-grade products, ideally at a company where growth and experimentation were core to the strategy.\n\n - Full-stack engineering skills, with experience in modern frontend frameworks (React or equivalent) and backend languages (Python or similar).\n\n - Strong product and growth intuition, with the ability to iterate quickly and refine solutions based on user feedback and data.\n\n - Experience with instrumentation and analytics, including defining success metrics, implementing event tracking, and using data to drive decisions.\n\n - Desire to work in a fast-paced environment, forming hypotheses, testing ideas quickly, and scaling the ones that work.\n\n - Interest in learning about biotechnology and AI (no prior knowledge required, just a willingness to learn and adapt).\n\n\nHOW WE WORK\n\nThis is an in-person team in San Francisco built around collaborating in the office in a fast-paced environment. We’re in the office Monday through Friday.\n\n#LI-JP1\n\nBenchling welcomes everyone.\n\nWe believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences.\n\nWe are an equal opportunity employer. That means we don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance."},{"id":"5b623b1e-8ff5-4749-b7b4-630c40b87495","title":"Implementation Manager GxP","department":"Customer Experience","team":"Customer Experience: Professional Services","employmentType":"FullTime","location":"Boston, MA","secondaryLocations":[],"publishedAt":"2026-04-21T18:36:03.725+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Massachusetts","addressCountry":"United States","addressLocality":"Boston"}},"jobUrl":"https://jobs.ashbyhq.com/benchling/5b623b1e-8ff5-4749-b7b4-630c40b87495","applyUrl":"https://jobs.ashbyhq.com/benchling/5b623b1e-8ff5-4749-b7b4-630c40b87495/application","descriptionHtml":"<p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">We are rebuilding biotech for the AI era.<br /><br />When a breakthrough is delayed, the world waits. Getting a molecule from discovery to patients, or a crop from lab to field, involves thousands of slow, manual, disconnected steps. AI has the potential to change this, compressing decades of R&amp;D work into years. But that only happens when clean, structured scientific data and AI are built into how science gets done.<br /><br />Benchling is the AI platform for biotech R&amp;D. Scientists use Benchling to design experiments, capture structured data, and run AI agents and models directly in their workflows. Over 200,000 scientists around the world trust Benchling to power their most important work, from academic labs to Sanofi, Moderna, and more than half of the world's top 50 biopharma.<br /><br />We’re building an AI scientist for our customers. We can’t do that if we haven’t built the muscle ourselves. AI fluency is the foundation we build on; it's core to how we work, and we're committed to helping every new hire integrate it into their day-to-day. As part of our interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"></p><h2><strong>ROLE OVERVIEW</strong></h2><p style=\"min-height:1.5em\">Benchling is building a world-class Professional Services team to drive implementations for our rapidly expanding customer base. We're seeking an Implementation Manager with a unique blend of systems validation expertise and customer-facing implementation skills to support our growing portfolio of GxP customers in the pharmaceutical and biotech industries.</p><p style=\"min-height:1.5em\">In this role, you'll leverage your project management, communication, and validation expertise to guide customers through both GxP and non-GxP implementations of the Benchling platform. You'll work hand-in-hand with research scientists, quality professionals, and IT teams at our customers, from small biotech startups to the largest biopharmas in the world, to develop a deep understanding of their R&amp;D processes and roll out solutions that transform how their teams work together, while ensuring compliance with regulatory requirements.</p><p style=\"min-height:1.5em\">Implementation Managers lead all aspects of customer rollouts from requirements analysis and solution design, to configuration, testing, training, and onboarding users onto the system. Your validation expertise will be critical in helping customers understand how to validate Benchling within their quality systems and regulatory frameworks.</p><p style=\"min-height:1.5em\"></p><h2><strong>RESPONSIBILITIES</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Manage initial rollouts for new Benchling customers as well as expansion projects with new teams or for new processes at existing customers, with particular focus on GxP and regulated environments.</p></li><li><p style=\"min-height:1.5em\">Own implementation success from project kickoff to go-live, leveraging strong project management skills, validation expertise, and deep product knowledge.</p></li><li><p style=\"min-height:1.5em\">Build and execute detailed project plans, own project activities, and work with other team members to execute on project deliverables to ensure on-time, on-budget, high-quality deployments.</p></li><li><p style=\"min-height:1.5em\">Serve as the GxP subject matter expert during GxP implementations, advising customers on validation strategy, risk-based approaches, and regulatory best practices for implementing Benchling within their quality systems.</p></li><li><p style=\"min-height:1.5em\">Guide customers through their computer systems validation (CSV) activities, helping them understand how to create validation deliverables (Validation Plans, IQ/OQ/PQ protocols, Traceability Matrices, Validation Summary Reports) aligned with their internal procedures and regulatory requirements.</p></li><li><p style=\"min-height:1.5em\">Understand customers' scientific workflows and determine how Benchling can best be leveraged to meet their key business needs while maintaining compliance with relevant regulations (21 CFR Part 11, Annex 11, GxP).</p></li><li><p style=\"min-height:1.5em\">Lead requirements and design workshops, perform data modeling and application configuration, develop test plans and guide UAT execution, train and onboard users.</p></li><li><p style=\"min-height:1.5em\">Act as a trusted advisor for customers, guiding them through the implementation ensuring they leverage and apply Benchling best practices for both scientific workflows and regulatory compliance.</p></li><li><p style=\"min-height:1.5em\">Collaborate with internal teams to ensure customer feedback on validation processes and GxP requirements influences product development and validation package improvements.</p></li><li><p style=\"min-height:1.5em\">Identify and work with sales on opportunities for account expansion post go-live.</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>QUALIFICATIONS</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">B.S. in engineering, life sciences, biological sciences, or a related field.</p></li><li><p style=\"min-height:1.5em\">3-5 years of hands-on experience with computer systems validation (CSV) in pharmaceutical, biotech, or other regulated life sciences environments.</p></li><li><p style=\"min-height:1.5em\">2+ years of experience working at a pharmaceutical company, biotech, or similar regulated organization.</p></li><li><p style=\"min-height:1.5em\">Strong understanding of 21 CFR Part 11, Annex 11, GAMP 5, and principles of computer systems validation in GxP environments.</p></li><li><p style=\"min-height:1.5em\">Experience creating or reviewing validation deliverables such as Validation Plans, IQ/OQ/PQ protocols, Risk Assessments, Traceability Matrices, and Validation Summary Reports.</p></li><li><p style=\"min-height:1.5em\">Demonstrated ability to apply risk-based validation approaches and advise on validation strategy.</p></li><li><p style=\"min-height:1.5em\">Strong communication skills with the ability to quickly and effectively connect with a range of stakeholders, including scientists, quality professionals, IT project leads, and executives.</p></li><li><p style=\"min-height:1.5em\">Strong project management skills with the ability to manage multiple workstreams and stakeholders simultaneously.</p></li><li><p style=\"min-height:1.5em\">Self-starter with the ability to be successful in a fast-paced environment.</p></li><li><p style=\"min-height:1.5em\">Curious, creative, and tenacious. You should be excited to collaborate with customers and other Benchling teammates as a thought partner.</p></li><li><p style=\"min-height:1.5em\">Ability to travel up to 25% based on customer and project needs.</p></li></ul><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>Bonus if you have:</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Hands-on bench science or laboratory research experience in molecular biology, biochemistry, or related fields.</p></li><li><p style=\"min-height:1.5em\">Experience using Benchling or other R&amp;D SaaS platforms, especially as an administrator or power user.</p></li><li><p style=\"min-height:1.5em\">Software implementation or professional services experience, preferably with a SaaS company.</p></li><li><p style=\"min-height:1.5em\">Knowledge of Agile software development methodologies and software testing practices.</p></li><li><p style=\"min-height:1.5em\">Experience with lab or manufacturing systems commonly used in life sciences (LIMS, ELN, MES, QMS).</p></li><li><p style=\"min-height:1.5em\">Experience mentoring or training others on validation principles or implementation best practices.</p></li></ul><p style=\"min-height:1.5em\"></p><h2>HOW WE WORK</h2><p style=\"min-height:1.5em\">We offer a flexible hybrid work arrangement that prioritizes in-office collaboration. Employees are expected to be on-site 3 days per week (Monday, Tuesday, and Thursday).</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">#LI-Hybrid </p><p style=\"min-height:1.5em\">#BI-Hybrid <br /><br />#DNP</p><p style=\"min-height:1.5em\"><strong>Benchling welcomes everyone.</strong></p><p style=\"min-height:1.5em\">We believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences. <br /><br />We are an equal opportunity employer. That means we don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance.</p>","descriptionPlain":"We are rebuilding biotech for the AI era.\n\nWhen a breakthrough is delayed, the world waits. Getting a molecule from discovery to patients, or a crop from lab to field, involves thousands of slow, manual, disconnected steps. AI has the potential to change this, compressing decades of R&D work into years. But that only happens when clean, structured scientific data and AI are built into how science gets done.\n\nBenchling is the AI platform for biotech R&D. Scientists use Benchling to design experiments, capture structured data, and run AI agents and models directly in their workflows. Over 200,000 scientists around the world trust Benchling to power their most important work, from academic labs to Sanofi, Moderna, and more than half of the world's top 50 biopharma.\n\nWe’re building an AI scientist for our customers. We can’t do that if we haven’t built the muscle ourselves. AI fluency is the foundation we build on; it's core to how we work, and we're committed to helping every new hire integrate it into their day-to-day. As part of our interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today.\n\n\nROLE OVERVIEW\n\nBenchling is building a world-class Professional Services team to drive implementations for our rapidly expanding customer base. We're seeking an Implementation Manager with a unique blend of systems validation expertise and customer-facing implementation skills to support our growing portfolio of GxP customers in the pharmaceutical and biotech industries.\n\nIn this role, you'll leverage your project management, communication, and validation expertise to guide customers through both GxP and non-GxP implementations of the Benchling platform. You'll work hand-in-hand with research scientists, quality professionals, and IT teams at our customers, from small biotech startups to the largest biopharmas in the world, to develop a deep understanding of their R&D processes and roll out solutions that transform how their teams work together, while ensuring compliance with regulatory requirements.\n\nImplementation Managers lead all aspects of customer rollouts from requirements analysis and solution design, to configuration, testing, training, and onboarding users onto the system. Your validation expertise will be critical in helping customers understand how to validate Benchling within their quality systems and regulatory frameworks.\n\n\nRESPONSIBILITIES\n\n - Manage initial rollouts for new Benchling customers as well as expansion projects with new teams or for new processes at existing customers, with particular focus on GxP and regulated environments.\n\n - Own implementation success from project kickoff to go-live, leveraging strong project management skills, validation expertise, and deep product knowledge.\n\n - Build and execute detailed project plans, own project activities, and work with other team members to execute on project deliverables to ensure on-time, on-budget, high-quality deployments.\n\n - Serve as the GxP subject matter expert during GxP implementations, advising customers on validation strategy, risk-based approaches, and regulatory best practices for implementing Benchling within their quality systems.\n\n - Guide customers through their computer systems validation (CSV) activities, helping them understand how to create validation deliverables (Validation Plans, IQ/OQ/PQ protocols, Traceability Matrices, Validation Summary Reports) aligned with their internal procedures and regulatory requirements.\n\n - Understand customers' scientific workflows and determine how Benchling can best be leveraged to meet their key business needs while maintaining compliance with relevant regulations (21 CFR Part 11, Annex 11, GxP).\n\n - Lead requirements and design workshops, perform data modeling and application configuration, develop test plans and guide UAT execution, train and onboard users.\n\n - Act as a trusted advisor for customers, guiding them through the implementation ensuring they leverage and apply Benchling best practices for both scientific workflows and regulatory compliance.\n\n - Collaborate with internal teams to ensure customer feedback on validation processes and GxP requirements influences product development and validation package improvements.\n\n - Identify and work with sales on opportunities for account expansion post go-live.\n\n\nQUALIFICATIONS\n\n - B.S. in engineering, life sciences, biological sciences, or a related field.\n\n - 3-5 years of hands-on experience with computer systems validation (CSV) in pharmaceutical, biotech, or other regulated life sciences environments.\n\n - 2+ years of experience working at a pharmaceutical company, biotech, or similar regulated organization.\n\n - Strong understanding of 21 CFR Part 11, Annex 11, GAMP 5, and principles of computer systems validation in GxP environments.\n\n - Experience creating or reviewing validation deliverables such as Validation Plans, IQ/OQ/PQ protocols, Risk Assessments, Traceability Matrices, and Validation Summary Reports.\n\n - Demonstrated ability to apply risk-based validation approaches and advise on validation strategy.\n\n - Strong communication skills with the ability to quickly and effectively connect with a range of stakeholders, including scientists, quality professionals, IT project leads, and executives.\n\n - Strong project management skills with the ability to manage multiple workstreams and stakeholders simultaneously.\n\n - Self-starter with the ability to be successful in a fast-paced environment.\n\n - Curious, creative, and tenacious. You should be excited to collaborate with customers and other Benchling teammates as a thought partner.\n\n - Ability to travel up to 25% based on customer and project needs.\n\nBonus if you have:\n\n - Hands-on bench science or laboratory research experience in molecular biology, biochemistry, or related fields.\n\n - Experience using Benchling or other R&D SaaS platforms, especially as an administrator or power user.\n\n - Software implementation or professional services experience, preferably with a SaaS company.\n\n - Knowledge of Agile software development methodologies and software testing practices.\n\n - Experience with lab or manufacturing systems commonly used in life sciences (LIMS, ELN, MES, QMS).\n\n - Experience mentoring or training others on validation principles or implementation best practices.\n\n\nHOW WE WORK\n\nWe offer a flexible hybrid work arrangement that prioritizes in-office collaboration. Employees are expected to be on-site 3 days per week (Monday, Tuesday, and Thursday).\n\n#LI-Hybrid \n\n#BI-Hybrid \n\n#DNP\n\nBenchling welcomes everyone.\n\nWe believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences.\n\nWe are an equal opportunity employer. That means we don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance."},{"id":"70a06d33-256b-446e-a1ec-045f0d9360f7","title":"Implementation Manager GxP","department":"Customer Experience","team":"Customer Experience: Professional Services","employmentType":"FullTime","location":"Raleigh, NC","secondaryLocations":[{"location":"Princeton, NJ","address":{"postalAddress":{"addressRegion":"New Jersey","addressCountry":"United States","addressLocality":"Princeton"}}},{"location":"Philadelphia, PA","address":{"postalAddress":{"addressRegion":"Pennsylvania","addressCountry":"United States","addressLocality":"Philadelphia"}}}],"publishedAt":"2026-04-21T18:35:58.077+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressRegion":"North Carolina","addressCountry":"United States","addressLocality":"Raleigh"}},"jobUrl":"https://jobs.ashbyhq.com/benchling/70a06d33-256b-446e-a1ec-045f0d9360f7","applyUrl":"https://jobs.ashbyhq.com/benchling/70a06d33-256b-446e-a1ec-045f0d9360f7/application","descriptionHtml":"<p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">We are rebuilding biotech for the AI era.<br /><br />When a breakthrough is delayed, the world waits. Getting a molecule from discovery to patients, or a crop from lab to field, involves thousands of slow, manual, disconnected steps. AI has the potential to change this, compressing decades of R&amp;D work into years. But that only happens when clean, structured scientific data and AI are built into how science gets done.<br /><br />Benchling is the AI platform for biotech R&amp;D. Scientists use Benchling to design experiments, capture structured data, and run AI agents and models directly in their workflows. Over 200,000 scientists around the world trust Benchling to power their most important work, from academic labs to Sanofi, Moderna, and more than half of the world's top 50 biopharma.<br /><br />We’re building an AI scientist for our customers. We can’t do that if we haven’t built the muscle ourselves. AI fluency is the foundation we build on; it's core to how we work, and we're committed to helping every new hire integrate it into their day-to-day. As part of our interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"></p><h2><strong>ROLE OVERVIEW</strong></h2><p style=\"min-height:1.5em\">Benchling is building a world-class Professional Services team to drive implementations for our rapidly expanding customer base. We're seeking an Implementation Manager with a unique blend of systems validation expertise and customer-facing implementation skills to support our growing portfolio of GxP customers in the pharmaceutical and biotech industries.</p><p style=\"min-height:1.5em\">In this role, you'll leverage your project management, communication, and validation expertise to guide customers through both GxP and non-GxP implementations of the Benchling platform. You'll work hand-in-hand with research scientists, quality professionals, and IT teams at our customers, from small biotech startups to the largest biopharmas in the world, to develop a deep understanding of their R&amp;D processes and roll out solutions that transform how their teams work together, while ensuring compliance with regulatory requirements.</p><p style=\"min-height:1.5em\">Implementation Managers lead all aspects of customer rollouts from requirements analysis and solution design, to configuration, testing, training, and onboarding users onto the system. Your validation expertise will be critical in helping customers understand how to validate Benchling within their quality systems and regulatory frameworks.</p><p style=\"min-height:1.5em\"></p><h2><strong>RESPONSIBILITIES</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Manage initial rollouts for new Benchling customers as well as expansion projects with new teams or for new processes at existing customers, with particular focus on GxP and regulated environments.</p></li><li><p style=\"min-height:1.5em\">Own implementation success from project kickoff to go-live, leveraging strong project management skills, validation expertise, and deep product knowledge.</p></li><li><p style=\"min-height:1.5em\">Build and execute detailed project plans, own project activities, and work with other team members to execute on project deliverables to ensure on-time, on-budget, high-quality deployments.</p></li><li><p style=\"min-height:1.5em\">Serve as the GxP subject matter expert during GxP implementations, advising customers on validation strategy, risk-based approaches, and regulatory best practices for implementing Benchling within their quality systems.</p></li><li><p style=\"min-height:1.5em\">Guide customers through their computer systems validation (CSV) activities, helping them understand how to create validation deliverables (Validation Plans, IQ/OQ/PQ protocols, Traceability Matrices, Validation Summary Reports) aligned with their internal procedures and regulatory requirements.</p></li><li><p style=\"min-height:1.5em\">Understand customers' scientific workflows and determine how Benchling can best be leveraged to meet their key business needs while maintaining compliance with relevant regulations (21 CFR Part 11, Annex 11, GxP).</p></li><li><p style=\"min-height:1.5em\">Lead requirements and design workshops, perform data modeling and application configuration, develop test plans and guide UAT execution, train and onboard users.</p></li><li><p style=\"min-height:1.5em\">Act as a trusted advisor for customers, guiding them through the implementation ensuring they leverage and apply Benchling best practices for both scientific workflows and regulatory compliance.</p></li><li><p style=\"min-height:1.5em\">Collaborate with internal teams to ensure customer feedback on validation processes and GxP requirements influences product development and validation package improvements.</p></li><li><p style=\"min-height:1.5em\">Identify and work with sales on opportunities for account expansion post go-live.</p><p style=\"min-height:1.5em\"></p></li></ul><h2><strong>QUALIFICATIONS</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">B.S. in engineering, life sciences, biological sciences, or a related field.</p></li><li><p style=\"min-height:1.5em\">3-5 years of hands-on experience with computer systems validation (CSV) in pharmaceutical, biotech, or other regulated life sciences environments.</p></li><li><p style=\"min-height:1.5em\">2+ years of experience working at a pharmaceutical company, biotech, or similar regulated organization.</p></li><li><p style=\"min-height:1.5em\">Strong understanding of 21 CFR Part 11, Annex 11, GAMP 5, and principles of computer systems validation in GxP environments.</p></li><li><p style=\"min-height:1.5em\">Experience creating or reviewing validation deliverables such as Validation Plans, IQ/OQ/PQ protocols, Risk Assessments, Traceability Matrices, and Validation Summary Reports.</p></li><li><p style=\"min-height:1.5em\">Demonstrated ability to apply risk-based validation approaches and advise on validation strategy.</p></li><li><p style=\"min-height:1.5em\">Strong communication skills with the ability to quickly and effectively connect with a range of stakeholders, including scientists, quality professionals, IT project leads, and executives.</p></li><li><p style=\"min-height:1.5em\">Strong project management skills with the ability to manage multiple workstreams and stakeholders simultaneously.</p></li><li><p style=\"min-height:1.5em\">Self-starter with the ability to be successful in a fast-paced environment.</p></li><li><p style=\"min-height:1.5em\">Curious, creative, and tenacious. You should be excited to collaborate with customers and other Benchling teammates as a thought partner.</p></li><li><p style=\"min-height:1.5em\">Ability to travel up to 25% based on customer and project needs.</p></li></ul><p style=\"min-height:1.5em\"><strong>Bonus if you have:</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Hands-on bench science or laboratory research experience in molecular biology, biochemistry, or related fields.</p></li><li><p style=\"min-height:1.5em\">Experience using Benchling or other R&amp;D SaaS platforms, especially as an administrator or power user.</p></li><li><p style=\"min-height:1.5em\">Software implementation or professional services experience, preferably with a SaaS company.</p></li><li><p style=\"min-height:1.5em\">Knowledge of Agile software development methodologies and software testing practices.</p></li><li><p style=\"min-height:1.5em\">Experience with lab or manufacturing systems commonly used in life sciences (LIMS, ELN, MES, QMS).</p></li><li><p style=\"min-height:1.5em\">Experience mentoring or training others on validation principles or implementation best practices.</p></li></ul><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">#LI-Remote</p><p style=\"min-height:1.5em\">#BI-Remote<br /><br />#DNP</p><p style=\"min-height:1.5em\"><strong>Benchling welcomes everyone.</strong></p><p style=\"min-height:1.5em\">We believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences. <br /><br />We are an equal opportunity employer. That means we don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance.</p>","descriptionPlain":"We are rebuilding biotech for the AI era.\n\nWhen a breakthrough is delayed, the world waits. Getting a molecule from discovery to patients, or a crop from lab to field, involves thousands of slow, manual, disconnected steps. AI has the potential to change this, compressing decades of R&D work into years. But that only happens when clean, structured scientific data and AI are built into how science gets done.\n\nBenchling is the AI platform for biotech R&D. Scientists use Benchling to design experiments, capture structured data, and run AI agents and models directly in their workflows. Over 200,000 scientists around the world trust Benchling to power their most important work, from academic labs to Sanofi, Moderna, and more than half of the world's top 50 biopharma.\n\nWe’re building an AI scientist for our customers. We can’t do that if we haven’t built the muscle ourselves. AI fluency is the foundation we build on; it's core to how we work, and we're committed to helping every new hire integrate it into their day-to-day. As part of our interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today.\n\n\nROLE OVERVIEW\n\nBenchling is building a world-class Professional Services team to drive implementations for our rapidly expanding customer base. We're seeking an Implementation Manager with a unique blend of systems validation expertise and customer-facing implementation skills to support our growing portfolio of GxP customers in the pharmaceutical and biotech industries.\n\nIn this role, you'll leverage your project management, communication, and validation expertise to guide customers through both GxP and non-GxP implementations of the Benchling platform. You'll work hand-in-hand with research scientists, quality professionals, and IT teams at our customers, from small biotech startups to the largest biopharmas in the world, to develop a deep understanding of their R&D processes and roll out solutions that transform how their teams work together, while ensuring compliance with regulatory requirements.\n\nImplementation Managers lead all aspects of customer rollouts from requirements analysis and solution design, to configuration, testing, training, and onboarding users onto the system. Your validation expertise will be critical in helping customers understand how to validate Benchling within their quality systems and regulatory frameworks.\n\n\nRESPONSIBILITIES\n\n - Manage initial rollouts for new Benchling customers as well as expansion projects with new teams or for new processes at existing customers, with particular focus on GxP and regulated environments.\n\n - Own implementation success from project kickoff to go-live, leveraging strong project management skills, validation expertise, and deep product knowledge.\n\n - Build and execute detailed project plans, own project activities, and work with other team members to execute on project deliverables to ensure on-time, on-budget, high-quality deployments.\n\n - Serve as the GxP subject matter expert during GxP implementations, advising customers on validation strategy, risk-based approaches, and regulatory best practices for implementing Benchling within their quality systems.\n\n - Guide customers through their computer systems validation (CSV) activities, helping them understand how to create validation deliverables (Validation Plans, IQ/OQ/PQ protocols, Traceability Matrices, Validation Summary Reports) aligned with their internal procedures and regulatory requirements.\n\n - Understand customers' scientific workflows and determine how Benchling can best be leveraged to meet their key business needs while maintaining compliance with relevant regulations (21 CFR Part 11, Annex 11, GxP).\n\n - Lead requirements and design workshops, perform data modeling and application configuration, develop test plans and guide UAT execution, train and onboard users.\n\n - Act as a trusted advisor for customers, guiding them through the implementation ensuring they leverage and apply Benchling best practices for both scientific workflows and regulatory compliance.\n\n - Collaborate with internal teams to ensure customer feedback on validation processes and GxP requirements influences product development and validation package improvements.\n\n - Identify and work with sales on opportunities for account expansion post go-live.\n\n\nQUALIFICATIONS\n\n - B.S. in engineering, life sciences, biological sciences, or a related field.\n\n - 3-5 years of hands-on experience with computer systems validation (CSV) in pharmaceutical, biotech, or other regulated life sciences environments.\n\n - 2+ years of experience working at a pharmaceutical company, biotech, or similar regulated organization.\n\n - Strong understanding of 21 CFR Part 11, Annex 11, GAMP 5, and principles of computer systems validation in GxP environments.\n\n - Experience creating or reviewing validation deliverables such as Validation Plans, IQ/OQ/PQ protocols, Risk Assessments, Traceability Matrices, and Validation Summary Reports.\n\n - Demonstrated ability to apply risk-based validation approaches and advise on validation strategy.\n\n - Strong communication skills with the ability to quickly and effectively connect with a range of stakeholders, including scientists, quality professionals, IT project leads, and executives.\n\n - Strong project management skills with the ability to manage multiple workstreams and stakeholders simultaneously.\n\n - Self-starter with the ability to be successful in a fast-paced environment.\n\n - Curious, creative, and tenacious. You should be excited to collaborate with customers and other Benchling teammates as a thought partner.\n\n - Ability to travel up to 25% based on customer and project needs.\n\nBonus if you have:\n\n - Hands-on bench science or laboratory research experience in molecular biology, biochemistry, or related fields.\n\n - Experience using Benchling or other R&D SaaS platforms, especially as an administrator or power user.\n\n - Software implementation or professional services experience, preferably with a SaaS company.\n\n - Knowledge of Agile software development methodologies and software testing practices.\n\n - Experience with lab or manufacturing systems commonly used in life sciences (LIMS, ELN, MES, QMS).\n\n - Experience mentoring or training others on validation principles or implementation best practices.\n\n#LI-Remote\n\n#BI-Remote\n\n#DNP\n\nBenchling welcomes everyone.\n\nWe believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences.\n\nWe are an equal opportunity employer. That means we don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance."},{"id":"f57ff6b0-356c-4bf9-9f69-facde0e16044","title":"Engineering Leader, Molecular Biology","department":"Engineering","team":"Engineering: Applications","employmentType":"FullTime","location":"San Francisco, CA","secondaryLocations":[{"location":"Boston, MA","address":{"postalAddress":{"addressRegion":"Massachusetts","addressCountry":"United States","addressLocality":"Boston"}}}],"publishedAt":"2026-01-26T16:28:45.086+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/benchling/f57ff6b0-356c-4bf9-9f69-facde0e16044","applyUrl":"https://jobs.ashbyhq.com/benchling/f57ff6b0-356c-4bf9-9f69-facde0e16044/application","descriptionHtml":"<p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">We are rebuilding biotech for the AI era.<br /><br />When a breakthrough is delayed, the world waits. Getting a molecule from discovery to patients, or a crop from lab to field, involves thousands of slow, manual, disconnected steps. AI has the potential to change this, compressing decades of R&amp;D work into years. But that only happens when clean, structured scientific data and AI are built into how science gets done.<br /><br />Benchling is the AI platform for biotech R&amp;D. Scientists use Benchling to design experiments, capture structured data, and run AI agents and models directly in their workflows. Over 200,000 scientists around the world trust Benchling to power their most important work, from academic labs to Sanofi, Moderna, and more than half of the world's top 50 biopharma.<br /><br />We’re building an AI scientist for our customers. We can’t do that if we haven’t built the muscle ourselves. AI fluency is the foundation we build on; it's core to how we work, and we're committed to helping every new hire integrate it into their day-to-day. As part of our interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"></p><h2><strong>ROLE OVERVIEW</strong></h2><p style=\"min-height:1.5em\">We’re a full-stack web application development team focused on creating powerful, intuitive tools that support a broad range of scientific workflows. From designing DNA constructs and analyzing protein sequences to performing gene editing experiments and modeling antibodies, we build the features that help scientists better plan, execute, and understand their research.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">We're looking for an experienced manager to support the engineers on our Molecular Biology team within the Scientific Modalities group. We're particularly excited to hear from managers with a track record of obsessing over customer needs and product quality as they build their roadmaps and guide their team's execution.</p><p style=\"min-height:1.5em\"></p><h2><strong>RESPONSIBILITIES</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Recruit, develop, and lead a team of exceptional engineers.</p></li><li><p style=\"min-height:1.5em\">Partner closely with product and design to define roadmap and long-term product strategy.</p></li><li><p style=\"min-height:1.5em\">Hold an unreasonably high bar for product quality as the teams execute their work.</p></li><li><p style=\"min-height:1.5em\">Partner closely with engineers on each team to ensure that we make excellent technical decisions as we lay the foundations for these new products.</p></li><li><p style=\"min-height:1.5em\">Meet with customers to understand their science &amp; what they need from Benchling.</p></li><li><p style=\"min-height:1.5em\">Contribute to engineering-wide organizational improvements as part of the management team.</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>QUALIFICATIONS</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">3+ years of experience managing high-performing engineering teams.</p></li><li><p style=\"min-height:1.5em\">5+ years of experience as a software engineer, with experience as a technical lead on projects that involve multiple engineers across multiple quarters</p></li><li><p style=\"min-height:1.5em\">Managed engineering teams that were responsible for a customer-focused product.</p></li><li><p style=\"min-height:1.5em\">Managed geographically distributed teams.</p></li><li><p style=\"min-height:1.5em\">Grown high-trajectory, early-to-mid-career engineers into leaders with company-wide impact.</p></li><li><p style=\"min-height:1.5em\">Experience (and enjoy!) working directly with customers, product, design and other internal teams and stakeholders to inform your team's roadmap.</p></li><li><p style=\"min-height:1.5em\">Interest in biotech!</p></li></ul><p style=\"min-height:1.5em\"> </p><h2><strong>HOW WE WORK</strong></h2><p style=\"min-height:1.5em\">We offer a flexible hybrid work arrangement that prioritizes in-office collaboration. Employees are expected to be on-site 3 days per week (Monday, Tuesday, and Thursday).</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">#LI-Hybrid </p><p style=\"min-height:1.5em\">#BI-Hybrid </p><p style=\"min-height:1.5em\">#LI-GP1</p><p style=\"min-height:1.5em\"><strong>Benchling welcomes everyone.</strong></p><p style=\"min-height:1.5em\">We believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences. <br /><br />We are an equal opportunity employer. That means we don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance.</p>","descriptionPlain":"We are rebuilding biotech for the AI era.\n\nWhen a breakthrough is delayed, the world waits. Getting a molecule from discovery to patients, or a crop from lab to field, involves thousands of slow, manual, disconnected steps. AI has the potential to change this, compressing decades of R&D work into years. But that only happens when clean, structured scientific data and AI are built into how science gets done.\n\nBenchling is the AI platform for biotech R&D. Scientists use Benchling to design experiments, capture structured data, and run AI agents and models directly in their workflows. Over 200,000 scientists around the world trust Benchling to power their most important work, from academic labs to Sanofi, Moderna, and more than half of the world's top 50 biopharma.\n\nWe’re building an AI scientist for our customers. We can’t do that if we haven’t built the muscle ourselves. AI fluency is the foundation we build on; it's core to how we work, and we're committed to helping every new hire integrate it into their day-to-day. As part of our interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today.\n\n\nROLE OVERVIEW\n\nWe’re a full-stack web application development team focused on creating powerful, intuitive tools that support a broad range of scientific workflows. From designing DNA constructs and analyzing protein sequences to performing gene editing experiments and modeling antibodies, we build the features that help scientists better plan, execute, and understand their research.\n\nWe're looking for an experienced manager to support the engineers on our Molecular Biology team within the Scientific Modalities group. We're particularly excited to hear from managers with a track record of obsessing over customer needs and product quality as they build their roadmaps and guide their team's execution.\n\n\nRESPONSIBILITIES\n\n - Recruit, develop, and lead a team of exceptional engineers.\n\n - Partner closely with product and design to define roadmap and long-term product strategy.\n\n - Hold an unreasonably high bar for product quality as the teams execute their work.\n\n - Partner closely with engineers on each team to ensure that we make excellent technical decisions as we lay the foundations for these new products.\n\n - Meet with customers to understand their science & what they need from Benchling.\n\n - Contribute to engineering-wide organizational improvements as part of the management team.\n\n\nQUALIFICATIONS\n\n - 3+ years of experience managing high-performing engineering teams.\n\n - 5+ years of experience as a software engineer, with experience as a technical lead on projects that involve multiple engineers across multiple quarters\n\n - Managed engineering teams that were responsible for a customer-focused product.\n\n - Managed geographically distributed teams.\n\n - Grown high-trajectory, early-to-mid-career engineers into leaders with company-wide impact.\n\n - Experience (and enjoy!) working directly with customers, product, design and other internal teams and stakeholders to inform your team's roadmap.\n\n - Interest in biotech!\n\n \n\n\nHOW WE WORK\n\nWe offer a flexible hybrid work arrangement that prioritizes in-office collaboration. Employees are expected to be on-site 3 days per week (Monday, Tuesday, and Thursday).\n\n#LI-Hybrid \n\n#BI-Hybrid \n\n#LI-GP1\n\nBenchling welcomes everyone.\n\nWe believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences.\n\nWe are an equal opportunity employer. That means we don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance."},{"id":"8e1dd901-0562-4241-870c-265ac3ad2b2d","title":"Strategic Account Executive (Nordics)","department":"Sales","team":"Strategic EMEA","employmentType":"FullTime","location":"Copenhagen, Denmark","secondaryLocations":[],"publishedAt":"2026-04-10T14:28:58.326+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"Denmark"}},"jobUrl":"https://jobs.ashbyhq.com/benchling/8e1dd901-0562-4241-870c-265ac3ad2b2d","applyUrl":"https://jobs.ashbyhq.com/benchling/8e1dd901-0562-4241-870c-265ac3ad2b2d/application","descriptionHtml":"<p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">We are rebuilding biotech for the AI era.<br /><br />When a breakthrough is delayed, the world waits. Getting a molecule from discovery to patients, or a crop from lab to field, involves thousands of slow, manual, disconnected steps. AI has the potential to change this, compressing decades of R&amp;D work into years. But that only happens when clean, structured scientific data and AI are built into how science gets done.<br /><br />Benchling is the AI platform for biotech R&amp;D. Scientists use Benchling to design experiments, capture structured data, and run AI agents and models directly in their workflows. Over 200,000 scientists around the world trust Benchling to power their most important work, from academic labs to Sanofi, Moderna, and more than half of the world's top 50 biopharma.<br /><br />We’re building an AI scientist for our customers. We can’t do that if we haven’t built the muscle ourselves. AI fluency is the foundation we build on; it's core to how we work, and we're committed to helping every new hire integrate it into their day-to-day. As part of our interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"></p><h2><br /><strong>ROLE OVERVIEW</strong></h2><p style=\"min-height:1.5em\">We are seeking a motivated and results-driven Strategic Account Executive to join our growing team in Denmark <strong>(please note this position is based in Denmark)</strong>. In this role, you will be responsible for driving new business within your Nordics territory, focusing on building and maintaining strong relationships with key stakeholders across various personas within an account. You will play a crucial role in expanding our customer base and ensuring successful sales outcomes through effective pipeline generation and accurate sales forecasting.</p><h2><br /><strong>RESPONSIBILITIES</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Pipeline Generation:</strong>  Creating 80% of your pipeline by identifying new business opportunities and engaging with multiple personas within the prospect/customer base. Utilize various strategies and tools to generate leads and move them through the sales cycle.</p></li><li><p style=\"min-height:1.5em\"><strong>Sales Forecasting:</strong> Develop and maintain accurate sales forecasts (+/- 10 of goal),, leveraging data to inform decision-making and ensure predictable revenue outcomes with the goal of consistent attainment of revenue targets.</p></li><li><p style=\"min-height:1.5em\"><strong>Solution Selling:</strong> Effectively communicate the value of our platform, tailoring presentations and proposals to meet the specific needs of each prospect.</p></li><li><p style=\"min-height:1.5em\"><strong>Negotiation and Closing:</strong> Lead negotiations with potential clients, by thoughtfully addressing key stakeholders including multiple personas and CxO in the buyer journey, while navigating organizational complexities, addressing objections and securing new business agreements.</p></li><li><p style=\"min-height:1.5em\"><strong>Account Management:</strong> Work across multiple personas within an account to understand their unique needs and align Benchling’s solutions with their business objectives.</p></li><li><p style=\"min-height:1.5em\"><strong>Collaboration:</strong> Partner with internal teams (marketing, product, customer success, etc) and Channel to ensure a seamless experience for clients and drive long-term customer satisfaction.</p></li><li><p style=\"min-height:1.5em\"><strong>Continuous Learning:</strong> Stay informed about industry trends, competitors, and emerging technologies to maintain a competitive edge in the market.</p></li><li><p style=\"min-height:1.5em\"><strong>Process:</strong> Drive the sales process through Pipeline Generation (PG), 3 Why’s, Champion Building, MEDDICC, Command of the Message, etc.  Maintain account integrity and opportunity data within company systems; Salesforce.</p></li></ul><h2><br /><strong>QUALIFICATIONS</strong></h2><p style=\"min-height:1.5em\">You are drawn to our mission and you want to help Benchling win new business. You are committed to working in a collaborative environment, working together as a team. You have a love for working in a fast-paced environment and taking the initiative to get stuff done and try new things. You are passionate about powering new possibilities in biotech faster. <br /></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Proven experience as an Account Executive, preferably within a data management, workflow SaaS or technology-driven environment that sells to multiple personas across IT &amp; Line of business.</p></li><li><p style=\"min-height:1.5em\">Demonstrated ability to drive pipeline generation and manage complex sales cycles.</p></li><li><p style=\"min-height:1.5em\">Strong sales forecasting skills with a track record of meeting or exceeding targets.</p></li><li><p style=\"min-height:1.5em\">Demonstrated success in selling products or solutions that typically fall outside of pre-established budgets, with a proven ability to build a compelling business case and influence purchasing decisions.</p></li><li><p style=\"min-height:1.5em\">Experience working with diverse personas within an account (from technical decision makers, business decision makers &amp; CxO execs), with the ability to influence decision-making at all the levels.</p></li><li><p style=\"min-height:1.5em\">Dynamic communication, negotiation, and interpersonal skills.</p></li><li><p style=\"min-height:1.5em\">Self-motivated, with a strong drive to achieve and exceed goals.</p></li><li><p style=\"min-height:1.5em\">Ability to work independently as well as collaboratively in a team environment.</p></li><li><p style=\"min-height:1.5em\">Familiarity with MEDDICC sales methodology is a plus but not required.</p></li><li><p style=\"min-height:1.5em\">Knowledge of the life sciences industry, including: R&amp;D, and/or IT functions is preferred but not required.</p></li><li><p style=\"min-height:1.5em\">Bachelor’s degree - life sciences major is preferred but not required.</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>SALARY &amp; BENEFITS</strong></h2><p style=\"min-height:1.5em\">Full-time employees outside the U.S. enjoy a comprehensive benefits program tailored to their region of residence.</p><p style=\"min-height:1.5em\">Benchling takes a market-based approach to pay. The candidate's starting pay will be determined based on job-related skills, experience, qualifications, interview performance, and work location.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">#LI-Remote </p><p style=\"min-height:1.5em\">#BI-Remote </p><p style=\"min-height:1.5em\">#LI-SF1<br /><br /></p><p style=\"min-height:1.5em\"><strong>Benchling welcomes everyone.</strong></p><p style=\"min-height:1.5em\">We believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences. <br /><br />We are an equal opportunity employer. That means we don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance.</p>","descriptionPlain":"We are rebuilding biotech for the AI era.\n\nWhen a breakthrough is delayed, the world waits. Getting a molecule from discovery to patients, or a crop from lab to field, involves thousands of slow, manual, disconnected steps. AI has the potential to change this, compressing decades of R&D work into years. But that only happens when clean, structured scientific data and AI are built into how science gets done.\n\nBenchling is the AI platform for biotech R&D. Scientists use Benchling to design experiments, capture structured data, and run AI agents and models directly in their workflows. Over 200,000 scientists around the world trust Benchling to power their most important work, from academic labs to Sanofi, Moderna, and more than half of the world's top 50 biopharma.\n\nWe’re building an AI scientist for our customers. We can’t do that if we haven’t built the muscle ourselves. AI fluency is the foundation we build on; it's core to how we work, and we're committed to helping every new hire integrate it into their day-to-day. As part of our interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today.\n\n\n\nROLE OVERVIEW\n\nWe are seeking a motivated and results-driven Strategic Account Executive to join our growing team in Denmark (please note this position is based in Denmark). In this role, you will be responsible for driving new business within your Nordics territory, focusing on building and maintaining strong relationships with key stakeholders across various personas within an account. You will play a crucial role in expanding our customer base and ensuring successful sales outcomes through effective pipeline generation and accurate sales forecasting.\n\n\n\nRESPONSIBILITIES\n\n - Pipeline Generation:  Creating 80% of your pipeline by identifying new business opportunities and engaging with multiple personas within the prospect/customer base. Utilize various strategies and tools to generate leads and move them through the sales cycle.\n\n - Sales Forecasting: Develop and maintain accurate sales forecasts (+/- 10 of goal),, leveraging data to inform decision-making and ensure predictable revenue outcomes with the goal of consistent attainment of revenue targets.\n\n - Solution Selling: Effectively communicate the value of our platform, tailoring presentations and proposals to meet the specific needs of each prospect.\n\n - Negotiation and Closing: Lead negotiations with potential clients, by thoughtfully addressing key stakeholders including multiple personas and CxO in the buyer journey, while navigating organizational complexities, addressing objections and securing new business agreements.\n\n - Account Management: Work across multiple personas within an account to understand their unique needs and align Benchling’s solutions with their business objectives.\n\n - Collaboration: Partner with internal teams (marketing, product, customer success, etc) and Channel to ensure a seamless experience for clients and drive long-term customer satisfaction.\n\n - Continuous Learning: Stay informed about industry trends, competitors, and emerging technologies to maintain a competitive edge in the market.\n\n - Process: Drive the sales process through Pipeline Generation (PG), 3 Why’s, Champion Building, MEDDICC, Command of the Message, etc.  Maintain account integrity and opportunity data within company systems; Salesforce.\n\n\n\nQUALIFICATIONS\n\nYou are drawn to our mission and you want to help Benchling win new business. You are committed to working in a collaborative environment, working together as a team. You have a love for working in a fast-paced environment and taking the initiative to get stuff done and try new things. You are passionate about powering new possibilities in biotech faster. \n\n\n - Proven experience as an Account Executive, preferably within a data management, workflow SaaS or technology-driven environment that sells to multiple personas across IT & Line of business.\n\n - Demonstrated ability to drive pipeline generation and manage complex sales cycles.\n\n - Strong sales forecasting skills with a track record of meeting or exceeding targets.\n\n - Demonstrated success in selling products or solutions that typically fall outside of pre-established budgets, with a proven ability to build a compelling business case and influence purchasing decisions.\n\n - Experience working with diverse personas within an account (from technical decision makers, business decision makers & CxO execs), with the ability to influence decision-making at all the levels.\n\n - Dynamic communication, negotiation, and interpersonal skills.\n\n - Self-motivated, with a strong drive to achieve and exceed goals.\n\n - Ability to work independently as well as collaboratively in a team environment.\n\n - Familiarity with MEDDICC sales methodology is a plus but not required.\n\n - Knowledge of the life sciences industry, including: R&D, and/or IT functions is preferred but not required.\n\n - Bachelor’s degree - life sciences major is preferred but not required.\n\n\nSALARY & BENEFITS\n\nFull-time employees outside the U.S. enjoy a comprehensive benefits program tailored to their region of residence.\n\nBenchling takes a market-based approach to pay. The candidate's starting pay will be determined based on job-related skills, experience, qualifications, interview performance, and work location.\n\n#LI-Remote\n\n#BI-Remote\n\n#LI-SF1\n\n\n\nBenchling welcomes everyone.\n\nWe believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences.\n\nWe are an equal opportunity employer. That means we don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance."},{"id":"9369fee4-7a84-429d-816c-caf72b578c1a","title":"Software Engineer, Developer Enablement","department":"Engineering","team":"Engineering: PAI","employmentType":"FullTime","location":"San Francisco, CA","secondaryLocations":[],"publishedAt":"2026-01-08T02:52:35.162+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/benchling/9369fee4-7a84-429d-816c-caf72b578c1a","applyUrl":"https://jobs.ashbyhq.com/benchling/9369fee4-7a84-429d-816c-caf72b578c1a/application","descriptionHtml":"<p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">We are rebuilding biotech for the AI era.<br /><br />When a breakthrough is delayed, the world waits. Getting a molecule from discovery to patients, or a crop from lab to field, involves thousands of slow, manual, disconnected steps. AI has the potential to change this, compressing decades of R&amp;D work into years. But that only happens when clean, structured scientific data and AI are built into how science gets done.<br /><br />Benchling is the AI platform for biotech R&amp;D. Scientists use Benchling to design experiments, capture structured data, and run AI agents and models directly in their workflows. Over 200,000 scientists around the world trust Benchling to power their most important work, from academic labs to Sanofi, Moderna, and more than half of the world's top 50 biopharma.<br /><br />We’re building an AI scientist for our customers. We can’t do that if we haven’t built the muscle ourselves. AI fluency is the foundation we build on; it's core to how we work, and we're committed to helping every new hire integrate it into their day-to-day. As part of our interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"></p><h2><strong>ROLE OVERVIEW</strong></h2><p style=\"min-height:1.5em\">At Benchling, our mission is to empower scientists to accelerate discoveries that change the world. As a Software Engineer on the Developer Enablement team, you’ll play a pivotal role in building the platform that enables our ecosystem of scientific applications. You won’t just write code, you’ll help shape how developers, partners, and scientists interact with Benchling’s products, allowing them to create tools that directly support groundbreaking research. Your work will impact the way science gets done, driving innovation and enabling seamless integration of third-party solutions across the platform.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">The team is working on a wide range of early- and mid-stage initiatives—including developer APIs, event delivery, AI-powered agents, and new platform infrastructure designed to support a growing ecosystem of scientific applications. Because of the diversity of our work, engineers have the flexibility to take on projects that align with both business needs and their own interests and skills. This role was envisioned as a “Developer Platform Engineer,” reflecting the breadth of opportunities to contribute across our developer-facing systems.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">This is a hands-on, high-impact role where your contributions will be visible across the company and to our scientific users worldwide. You’ll collaborate with product managers, designers, and engineers, tackling complex challenges while growing your expertise in platform development and life sciences.</p><p style=\"min-height:1.5em\"></p><h2><strong>RESPONSIBILITIES</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Take ownership of projects from ideation to delivery, including prototyping, building, and scaling new software features.</p></li><li><p style=\"min-height:1.5em\">Design and implement robust APIs, services, and interfaces that integrate seamlessly with our growing ecosystem.</p></li><li><p style=\"min-height:1.5em\">Partner with cross-functional teams to translate user needs into scalable, elegant software solutions.</p></li><li><p style=\"min-height:1.5em\">Influence the direction of our platform by bringing creative solutions and new ideas to the table.</p></li></ul><p style=\"min-height:1.5em\">Developer Interfaces &amp; Platform APIs</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Design, build, and maintain external developer-facing APIs and SDKs that power extensibility in Benchling’s platform.</p></li><li><p style=\"min-height:1.5em\">Contribute to evolving and scaling our REST and GraphQL APIs, ensuring consistency, performance, and usability for external and internal developers.</p></li><li><p style=\"min-height:1.5em\">Build and maintain delivery systems for real-time scientific data</p></li></ul><p style=\"min-height:1.5em\">Bonus: AI Agents &amp; Model Context Protocol (MCP)</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Contribute to the development of APIs and interfaces that support AI-driven agents like Benchling’s Deep Research Agent and Data Entry Agent.</p></li><li><p style=\"min-height:1.5em\">Support the development of our Benchling MCP to enable AI agents to interact safely with Benchling’s data and APIs.</p></li><li><p style=\"min-height:1.5em\">Collaborate with our AI infra / agents teams to support the agentic ecosystem.</p></li></ul><p style=\"min-height:1.5em\">Bonus: APIs for ingesting/exporting large amounts of data</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Architect and implement high-throughput APIs designed specifically for bulk data ingestion and export, capable of handling millions of records daily with minimal latency.</p></li><li><p style=\"min-height:1.5em\">Design scalable API specifications (REST or gRPC) that support complex filtering, sparse fieldsets, and cursor-based pagination to efficiently manage large payloads.</p></li></ul><p style=\"min-height:1.5em\">Check out our <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://benchling.engineering/\">engineering blog</a> for some examples of past work across Benchling.</p><p style=\"min-height:1.5em\"></p><h2><strong>QUALIFICATIONS</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">2+ years of experience in software engineering, ideally in a full stack role. Familiarity using AI tools as part of your engineering workflow is a plus.</p></li><li><p style=\"min-height:1.5em\">You take ownership of medium sized projects product and/or platform work end-to-end.</p></li><li><p style=\"min-height:1.5em\">You take a product-first approach to building software. You ship code quickly and care about the real world impact of your code.</p></li><li><p style=\"min-height:1.5em\">You can join us in our San Francisco office 3 days a week.</p></li><li><p style=\"min-height:1.5em\">While domain knowledge in life sciences is not required, you’ll thrive in this role with curiosity and a desire to learn.</p></li></ul><h2><strong>HOW WE WORK</strong></h2><p style=\"min-height:1.5em\">We offer a flexible hybrid work arrangement that prioritizes in-office collaboration. Employees are expected to be on-site 3 days per week (Monday, Tuesday, and Thursday).</p><p style=\"min-height:1.5em\"></p><h2>Total Compensation includes the following:</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Competitive salary and equity</p></li><li><p style=\"min-height:1.5em\">Broad range of medical, dental, and vision plans for employees and their dependents</p></li><li><p style=\"min-height:1.5em\">Fertility healthcare and family-forming benefits</p></li><li><p style=\"min-height:1.5em\">Three months of fully paid parental leave</p></li><li><p style=\"min-height:1.5em\">401(k) + Employer Match</p></li><li><p style=\"min-height:1.5em\">Commuter benefits for in-office employees and a generous home office set up stipend for remote employees</p></li><li><p style=\"min-height:1.5em\">Mental health benefits, including therapy and coaching, for employees and their dependents</p></li><li><p style=\"min-height:1.5em\">Monthly Wellness stipend</p></li><li><p style=\"min-height:1.5em\">Learning and development stipend</p></li><li><p style=\"min-height:1.5em\">Generous and flexible vacation</p></li><li><p style=\"min-height:1.5em\">Company-wide Winter holiday shutdown</p></li></ul><p style=\"min-height:1.5em\">#LI-Hybrid </p><p style=\"min-height:1.5em\">#BI-Hybrid </p><p style=\"min-height:1.5em\">#LI-KW1</p><p style=\"min-height:1.5em\"><strong>Benchling welcomes everyone.</strong></p><p style=\"min-height:1.5em\">We believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences. <br /><br />We are an equal opportunity employer. That means we don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance.</p>","descriptionPlain":"We are rebuilding biotech for the AI era.\n\nWhen a breakthrough is delayed, the world waits. Getting a molecule from discovery to patients, or a crop from lab to field, involves thousands of slow, manual, disconnected steps. AI has the potential to change this, compressing decades of R&D work into years. But that only happens when clean, structured scientific data and AI are built into how science gets done.\n\nBenchling is the AI platform for biotech R&D. Scientists use Benchling to design experiments, capture structured data, and run AI agents and models directly in their workflows. Over 200,000 scientists around the world trust Benchling to power their most important work, from academic labs to Sanofi, Moderna, and more than half of the world's top 50 biopharma.\n\nWe’re building an AI scientist for our customers. We can’t do that if we haven’t built the muscle ourselves. AI fluency is the foundation we build on; it's core to how we work, and we're committed to helping every new hire integrate it into their day-to-day. As part of our interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today.\n\n\nROLE OVERVIEW\n\nAt Benchling, our mission is to empower scientists to accelerate discoveries that change the world. As a Software Engineer on the Developer Enablement team, you’ll play a pivotal role in building the platform that enables our ecosystem of scientific applications. You won’t just write code, you’ll help shape how developers, partners, and scientists interact with Benchling’s products, allowing them to create tools that directly support groundbreaking research. Your work will impact the way science gets done, driving innovation and enabling seamless integration of third-party solutions across the platform.\n\nThe team is working on a wide range of early- and mid-stage initiatives—including developer APIs, event delivery, AI-powered agents, and new platform infrastructure designed to support a growing ecosystem of scientific applications. Because of the diversity of our work, engineers have the flexibility to take on projects that align with both business needs and their own interests and skills. This role was envisioned as a “Developer Platform Engineer,” reflecting the breadth of opportunities to contribute across our developer-facing systems.\n\nThis is a hands-on, high-impact role where your contributions will be visible across the company and to our scientific users worldwide. You’ll collaborate with product managers, designers, and engineers, tackling complex challenges while growing your expertise in platform development and life sciences.\n\n\nRESPONSIBILITIES\n\n - Take ownership of projects from ideation to delivery, including prototyping, building, and scaling new software features.\n\n - Design and implement robust APIs, services, and interfaces that integrate seamlessly with our growing ecosystem.\n\n - Partner with cross-functional teams to translate user needs into scalable, elegant software solutions.\n\n - Influence the direction of our platform by bringing creative solutions and new ideas to the table.\n\nDeveloper Interfaces & Platform APIs\n\n - Design, build, and maintain external developer-facing APIs and SDKs that power extensibility in Benchling’s platform.\n\n - Contribute to evolving and scaling our REST and GraphQL APIs, ensuring consistency, performance, and usability for external and internal developers.\n\n - Build and maintain delivery systems for real-time scientific data\n\nBonus: AI Agents & Model Context Protocol (MCP)\n\n - Contribute to the development of APIs and interfaces that support AI-driven agents like Benchling’s Deep Research Agent and Data Entry Agent.\n\n - Support the development of our Benchling MCP to enable AI agents to interact safely with Benchling’s data and APIs.\n\n - Collaborate with our AI infra / agents teams to support the agentic ecosystem.\n\nBonus: APIs for ingesting/exporting large amounts of data\n\n - Architect and implement high-throughput APIs designed specifically for bulk data ingestion and export, capable of handling millions of records daily with minimal latency.\n\n - Design scalable API specifications (REST or gRPC) that support complex filtering, sparse fieldsets, and cursor-based pagination to efficiently manage large payloads.\n\nCheck out our engineering blog https://benchling.engineering/ for some examples of past work across Benchling.\n\n\nQUALIFICATIONS\n\n - 2+ years of experience in software engineering, ideally in a full stack role. Familiarity using AI tools as part of your engineering workflow is a plus.\n\n - You take ownership of medium sized projects product and/or platform work end-to-end.\n\n - You take a product-first approach to building software. You ship code quickly and care about the real world impact of your code.\n\n - You can join us in our San Francisco office 3 days a week.\n\n - While domain knowledge in life sciences is not required, you’ll thrive in this role with curiosity and a desire to learn.\n\n\nHOW WE WORK\n\nWe offer a flexible hybrid work arrangement that prioritizes in-office collaboration. Employees are expected to be on-site 3 days per week (Monday, Tuesday, and Thursday).\n\n\nTOTAL COMPENSATION INCLUDES THE FOLLOWING:\n\n - Competitive salary and equity\n\n - Broad range of medical, dental, and vision plans for employees and their dependents\n\n - Fertility healthcare and family-forming benefits\n\n - Three months of fully paid parental leave\n\n - 401(k) + Employer Match\n\n - Commuter benefits for in-office employees and a generous home office set up stipend for remote employees\n\n - Mental health benefits, including therapy and coaching, for employees and their dependents\n\n - Monthly Wellness stipend\n\n - Learning and development stipend\n\n - Generous and flexible vacation\n\n - Company-wide Winter holiday shutdown\n\n#LI-Hybrid \n\n#BI-Hybrid \n\n#LI-KW1\n\nBenchling welcomes everyone.\n\nWe believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences.\n\nWe are an equal opportunity employer. That means we don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance."},{"id":"33b3deda-15df-442f-be7f-c01552906791","title":"Implementation Manager - Bilingual (English/French)","department":"Customer Experience","team":"Customer Experience: Professional Services","employmentType":"FullTime","location":"Zurich, Switzerland","secondaryLocations":[],"publishedAt":"2026-03-17T17:42:08.003+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressCountry":"Switzerland","addressLocality":"Zurich"}},"jobUrl":"https://jobs.ashbyhq.com/benchling/33b3deda-15df-442f-be7f-c01552906791","applyUrl":"https://jobs.ashbyhq.com/benchling/33b3deda-15df-442f-be7f-c01552906791/application","descriptionHtml":"<p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">We are rebuilding biotech for the AI era.<br /><br />When a breakthrough is delayed, the world waits. Getting a molecule from discovery to patients, or a crop from lab to field, involves thousands of slow, manual, disconnected steps. AI has the potential to change this, compressing decades of R&amp;D work into years. But that only happens when clean, structured scientific data and AI are built into how science gets done.<br /><br />Benchling is the AI platform for biotech R&amp;D. Scientists use Benchling to design experiments, capture structured data, and run AI agents and models directly in their workflows. Over 200,000 scientists around the world trust Benchling to power their most important work, from academic labs to Sanofi, Moderna, and more than half of the world's top 50 biopharma.<br /><br />We’re building an AI scientist for our customers. We can’t do that if we haven’t built the muscle ourselves. AI fluency is the foundation we build on; it's core to how we work, and we're committed to helping every new hire integrate it into their day-to-day. As part of our interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"></p><h2><strong>ROLE OVERVIEW</strong></h2><p style=\"min-height:1.5em\">Benchling is building a world-class Professional Services team to drive implementations for our rapidly expanding customer base. Implementation Managers work with our customers, from small Biotech startups to the largest BioPharmas in the world to develop a deep understanding of their R&amp;D Processes, and roll out solutions that transform how their research teams work together.</p><p style=\"min-height:1.5em\"><br />To be successful in this role, you will leverage your scientific background, project management skills, and product expertise to drive successful implementations of the Benchling platform. You will work hand in hand with the research scientists at our customers, and teams throughout Benchling to implement our solutions, and ensure our customers are successful. Implementation Managers lead all aspects of customer rollouts from requirements analysis and solution design, to configurations, testing, training, and onboarding users onto the system.  In addition, you have fluent or native proficiency in French and have experience working with French speaking customers.</p><p style=\"min-height:1.5em\"> </p><h2><strong>RESPONSIBILITIES</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Manage initial rollouts for new Benchling customers as well as expansion projects with new teams or for new processes at existing customers</p></li><li><p style=\"min-height:1.5em\">Own implementation success from project kickoff to go-live, leveraging strong project management skills, scientific expertise, and deep product knowledge.</p></li><li><p style=\"min-height:1.5em\">Build and execute detailed project plans, own project activities, work with other team members to execute on project deliverables to ensure on time, on budget, high quality deployments.</p></li><li><p style=\"min-height:1.5em\">Understand customers' scientific workflows and determine how Benchling can best be leveraged to meet their key business needs.</p></li><li><p style=\"min-height:1.5em\">Lead requirements and design workshops, perform data modeling &amp; application configuration, develop test plans and guide UAT execution, train and onboard users.</p></li><li><p style=\"min-height:1.5em\">Act as a trusted advisor for customers, guiding them through the implementation ensuring they leverage and apply Benchling Best Practices.</p></li><li><p style=\"min-height:1.5em\">Understand and document customer pain points, advocate for them internally to influence product changes.</p></li><li><p style=\"min-height:1.5em\">Identify and work with sales on opportunities for account expansion post go-live. </p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>QUALIFICATIONS</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">MS or Ph.D. in Molecular Biology, Biochemistry, Biotechnology, Immunology, Bioinformatics, Biological Engineering or a related field.</p></li><li><p style=\"min-height:1.5em\">At least 2 years of experience in a lab or R&amp;D setting, ideally in antibody discovery or strain engineering or process development. You must be able to empathize with scientists and quickly understand complicated scientific concepts.</p></li><li><p style=\"min-height:1.5em\">Software Implementation experience, preferably with a SaaS software company.</p></li><li><p style=\"min-height:1.5em\">Strong communication skills. You must be able to quickly and effectively connect with a range of stakeholders, including scientists, IT project leads, and executives.</p></li><li><p style=\"min-height:1.5em\">Self-starter with the ability to be successful in a startup environment.</p></li><li><p style=\"min-height:1.5em\">Curious, creative, and tenacious. You should be excited to collaborate with customers and other Benchling teammates as a thought partner.</p></li><li><p style=\"min-height:1.5em\">Ability to travel up to 25% based on customer and project needs.</p></li><li><p style=\"min-height:1.5em\">Fluent or native proficiency in French </p></li><li><p style=\"min-height:1.5em\">Experience using Benchling platform</p></li></ul><p style=\"min-height:1.5em\">Bonus if you have:</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Experience using Benchling, especially if you’ve been a Benchling administrator.</p></li><li><p style=\"min-height:1.5em\">Software Implementation experience, preferably with a SaaS software company.</p></li></ul><p style=\"min-height:1.5em\"> </p><h2><strong>HOW WE WORK</strong></h2><p style=\"min-height:1.5em\">We offer a flexible hybrid work arrangement that prioritizes in-office collaboration. Employees are expected to be on-site 3 days per week (Monday, Tuesday, and Thursday).</p><h2><br /><strong>SALARY &amp; BENEFITS</strong></h2><p style=\"min-height:1.5em\">Full-time employees outside the U.S. enjoy a comprehensive benefits program tailored to their region of residence.</p><p style=\"min-height:1.5em\">Benchling takes a market-based approach to pay.  The candidate's starting pay will be determined based on job-related skills, experience, qualifications, interview performance, and work location.</p><h2></h2><p style=\"min-height:1.5em\">#LI-Hybrid </p><p style=\"min-height:1.5em\">#BI-Hybrid </p><p style=\"min-height:1.5em\"><strong>Benchling welcomes everyone.</strong></p><p style=\"min-height:1.5em\">We believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences. <br /><br />We are an equal opportunity employer. That means we don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance.</p>","descriptionPlain":"We are rebuilding biotech for the AI era.\n\nWhen a breakthrough is delayed, the world waits. Getting a molecule from discovery to patients, or a crop from lab to field, involves thousands of slow, manual, disconnected steps. AI has the potential to change this, compressing decades of R&D work into years. But that only happens when clean, structured scientific data and AI are built into how science gets done.\n\nBenchling is the AI platform for biotech R&D. Scientists use Benchling to design experiments, capture structured data, and run AI agents and models directly in their workflows. Over 200,000 scientists around the world trust Benchling to power their most important work, from academic labs to Sanofi, Moderna, and more than half of the world's top 50 biopharma.\n\nWe’re building an AI scientist for our customers. We can’t do that if we haven’t built the muscle ourselves. AI fluency is the foundation we build on; it's core to how we work, and we're committed to helping every new hire integrate it into their day-to-day. As part of our interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today.\n\n\nROLE OVERVIEW\n\nBenchling is building a world-class Professional Services team to drive implementations for our rapidly expanding customer base. Implementation Managers work with our customers, from small Biotech startups to the largest BioPharmas in the world to develop a deep understanding of their R&D Processes, and roll out solutions that transform how their research teams work together.\n\n\nTo be successful in this role, you will leverage your scientific background, project management skills, and product expertise to drive successful implementations of the Benchling platform. You will work hand in hand with the research scientists at our customers, and teams throughout Benchling to implement our solutions, and ensure our customers are successful. Implementation Managers lead all aspects of customer rollouts from requirements analysis and solution design, to configurations, testing, training, and onboarding users onto the system. In addition, you have fluent or native proficiency in French and have experience working with French speaking customers.\n\n \n\n\nRESPONSIBILITIES\n\n - Manage initial rollouts for new Benchling customers as well as expansion projects with new teams or for new processes at existing customers\n\n - Own implementation success from project kickoff to go-live, leveraging strong project management skills, scientific expertise, and deep product knowledge.\n\n - Build and execute detailed project plans, own project activities, work with other team members to execute on project deliverables to ensure on time, on budget, high quality deployments.\n\n - Understand customers' scientific workflows and determine how Benchling can best be leveraged to meet their key business needs.\n\n - Lead requirements and design workshops, perform data modeling & application configuration, develop test plans and guide UAT execution, train and onboard users.\n\n - Act as a trusted advisor for customers, guiding them through the implementation ensuring they leverage and apply Benchling Best Practices.\n\n - Understand and document customer pain points, advocate for them internally to influence product changes.\n\n - Identify and work with sales on opportunities for account expansion post go-live. \n\n\nQUALIFICATIONS\n\n - MS or Ph.D. in Molecular Biology, Biochemistry, Biotechnology, Immunology, Bioinformatics, Biological Engineering or a related field.\n\n - At least 2 years of experience in a lab or R&D setting, ideally in antibody discovery or strain engineering or process development. You must be able to empathize with scientists and quickly understand complicated scientific concepts.\n\n - Software Implementation experience, preferably with a SaaS software company.\n\n - Strong communication skills. You must be able to quickly and effectively connect with a range of stakeholders, including scientists, IT project leads, and executives.\n\n - Self-starter with the ability to be successful in a startup environment.\n\n - Curious, creative, and tenacious. You should be excited to collaborate with customers and other Benchling teammates as a thought partner.\n\n - Ability to travel up to 25% based on customer and project needs.\n\n - Fluent or native proficiency in French\n\n - Experience using Benchling platform\n\nBonus if you have:\n\n - Experience using Benchling, especially if you’ve been a Benchling administrator.\n\n - Software Implementation experience, preferably with a SaaS software company.\n\n \n\n\nHOW WE WORK\n\nWe offer a flexible hybrid work arrangement that prioritizes in-office collaboration. Employees are expected to be on-site 3 days per week (Monday, Tuesday, and Thursday).\n\n\n\nSALARY & BENEFITS\n\nFull-time employees outside the U.S. enjoy a comprehensive benefits program tailored to their region of residence.\n\nBenchling takes a market-based approach to pay. The candidate's starting pay will be determined based on job-related skills, experience, qualifications, interview performance, and work location.\n\n\n\n\n#LI-Hybrid\n\n#BI-Hybrid\n\nBenchling welcomes everyone.\n\nWe believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences.\n\nWe are an equal opportunity employer. That means we don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance."},{"id":"cfaedb6c-48c0-4a82-89f0-587893f4eff3","title":"Implementation Manager - Bilingual (English/French)","department":"Customer Experience","team":"Customer Experience: Professional Services","employmentType":"FullTime","location":"London, England","secondaryLocations":[],"publishedAt":"2026-04-30T16:45:16.923+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United Kingdom"}},"jobUrl":"https://jobs.ashbyhq.com/benchling/cfaedb6c-48c0-4a82-89f0-587893f4eff3","applyUrl":"https://jobs.ashbyhq.com/benchling/cfaedb6c-48c0-4a82-89f0-587893f4eff3/application","descriptionHtml":"<p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">We are rebuilding biotech for the AI era.<br /><br />When a breakthrough is delayed, the world waits. Getting a molecule from discovery to patients, or a crop from lab to field, involves thousands of slow, manual, disconnected steps. AI has the potential to change this, compressing decades of R&amp;D work into years. But that only happens when clean, structured scientific data and AI are built into how science gets done.<br /><br />Benchling is the AI platform for biotech R&amp;D. Scientists use Benchling to design experiments, capture structured data, and run AI agents and models directly in their workflows. Over 200,000 scientists around the world trust Benchling to power their most important work, from academic labs to Sanofi, Moderna, and more than half of the world's top 50 biopharma.<br /><br />We’re building an AI scientist for our customers. We can’t do that if we haven’t built the muscle ourselves. AI fluency is the foundation we build on; it's core to how we work, and we're committed to helping every new hire integrate it into their day-to-day. As part of our interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"></p><h2><strong>ROLE OVERVIEW</strong></h2><p style=\"min-height:1.5em\">Benchling is building a world-class Professional Services team to drive implementations for our rapidly expanding customer base. Implementation Managers work with our customers, from small Biotech startups to the largest BioPharmas in the world to develop a deep understanding of their R&amp;D Processes, and roll out solutions that transform how their research teams work together.</p><p style=\"min-height:1.5em\"><br />To be successful in this role, you will leverage your scientific background, project management skills, and product expertise to drive successful implementations of the Benchling platform. You will work hand in hand with the research scientists at our customers, and teams throughout Benchling to implement our solutions, and ensure our customers are successful. Implementation Managers lead all aspects of customer rollouts from requirements analysis and solution design, to configurations, testing, training, and onboarding users onto the system.  In addition, you have fluent or native proficiency in French and have experience working with French speaking customers.</p><p style=\"min-height:1.5em\"> </p><h2><strong>RESPONSIBILITIES</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Manage initial rollouts for new Benchling customers as well as expansion projects with new teams or for new processes at existing customers</p></li><li><p style=\"min-height:1.5em\">Own implementation success from project kickoff to go-live, leveraging strong project management skills, scientific expertise, and deep product knowledge.</p></li><li><p style=\"min-height:1.5em\">Build and execute detailed project plans, own project activities, work with other team members to execute on project deliverables to ensure on time, on budget, high quality deployments.</p></li><li><p style=\"min-height:1.5em\">Understand customers' scientific workflows and determine how Benchling can best be leveraged to meet their key business needs.</p></li><li><p style=\"min-height:1.5em\">Lead requirements and design workshops, perform data modeling &amp; application configuration, develop test plans and guide UAT execution, train and onboard users.</p></li><li><p style=\"min-height:1.5em\">Act as a trusted advisor for customers, guiding them through the implementation ensuring they leverage and apply Benchling Best Practices.</p></li><li><p style=\"min-height:1.5em\">Understand and document customer pain points, advocate for them internally to influence product changes.</p></li><li><p style=\"min-height:1.5em\">Identify and work with sales on opportunities for account expansion post go-live. </p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>QUALIFICATIONS</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">MS or Ph.D. in Molecular Biology, Biochemistry, Biotechnology, Immunology, Bioinformatics, Biological Engineering or a related field.</p></li><li><p style=\"min-height:1.5em\">At least 2 years of experience in a lab or R&amp;D setting, ideally in antibody discovery or strain engineering or process development. You must be able to empathize with scientists and quickly understand complicated scientific concepts.</p></li><li><p style=\"min-height:1.5em\">Software Implementation experience, preferably with a SaaS software company.</p></li><li><p style=\"min-height:1.5em\">Strong communication skills. You must be able to quickly and effectively connect with a range of stakeholders, including scientists, IT project leads, and executives.</p></li><li><p style=\"min-height:1.5em\">Self-starter with the ability to be successful in a startup environment.</p></li><li><p style=\"min-height:1.5em\">Curious, creative, and tenacious. You should be excited to collaborate with customers and other Benchling teammates as a thought partner.</p></li><li><p style=\"min-height:1.5em\">Ability to travel up to 25% based on customer and project needs.</p></li><li><p style=\"min-height:1.5em\">Fluent or native proficiency in French </p></li><li><p style=\"min-height:1.5em\">Experience using Benchling, especially if you’ve been a Benchling administrator, is preferred but not required.</p></li></ul><p style=\"min-height:1.5em\"> </p><h2>SALARY RANGE</h2><p style=\"min-height:1.5em\">Benchling takes a market-based approach to pay.  The candidate's starting pay will be determined based on job-related skills, experience, qualifications, interview performance, and work location.</p><p style=\"min-height:1.5em\">Total Compensation includes the following:</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Competitive total rewards package</p></li><li><p style=\"min-height:1.5em\">Fertility healthcare and family-forming benefits</p></li><li><p style=\"min-height:1.5em\">Four months of fully paid parental leave</p></li><li><p style=\"min-height:1.5em\">Home office stipend</p></li><li><p style=\"min-height:1.5em\">Mental health benefits + wellness stipend</p></li><li><p style=\"min-height:1.5em\">Learning and development reimbursement</p></li><li><p style=\"min-height:1.5em\">25 days vacation days + public holidays</p></li><li><p style=\"min-height:1.5em\">Company-wide Winter holiday shutdown</p></li><li><p style=\"min-height:1.5em\">Sabbaticals for 5-year and 10-year anniversaries</p></li><li><p style=\"min-height:1.5em\">Remote perks including travel to hubs</p><p style=\"min-height:1.5em\"></p></li></ul><p style=\"min-height:1.5em\">#LI-Remote</p><p style=\"min-height:1.5em\">#BI-Remote</p><p style=\"min-height:1.5em\"><strong>Benchling welcomes everyone.</strong></p><p style=\"min-height:1.5em\">We believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences. <br /><br />We are an equal opportunity employer. That means we don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance.</p>","descriptionPlain":"We are rebuilding biotech for the AI era.\n\nWhen a breakthrough is delayed, the world waits. Getting a molecule from discovery to patients, or a crop from lab to field, involves thousands of slow, manual, disconnected steps. AI has the potential to change this, compressing decades of R&D work into years. But that only happens when clean, structured scientific data and AI are built into how science gets done.\n\nBenchling is the AI platform for biotech R&D. Scientists use Benchling to design experiments, capture structured data, and run AI agents and models directly in their workflows. Over 200,000 scientists around the world trust Benchling to power their most important work, from academic labs to Sanofi, Moderna, and more than half of the world's top 50 biopharma.\n\nWe’re building an AI scientist for our customers. We can’t do that if we haven’t built the muscle ourselves. AI fluency is the foundation we build on; it's core to how we work, and we're committed to helping every new hire integrate it into their day-to-day. As part of our interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today.\n\n\nROLE OVERVIEW\n\nBenchling is building a world-class Professional Services team to drive implementations for our rapidly expanding customer base. Implementation Managers work with our customers, from small Biotech startups to the largest BioPharmas in the world to develop a deep understanding of their R&D Processes, and roll out solutions that transform how their research teams work together.\n\n\nTo be successful in this role, you will leverage your scientific background, project management skills, and product expertise to drive successful implementations of the Benchling platform. You will work hand in hand with the research scientists at our customers, and teams throughout Benchling to implement our solutions, and ensure our customers are successful. Implementation Managers lead all aspects of customer rollouts from requirements analysis and solution design, to configurations, testing, training, and onboarding users onto the system. In addition, you have fluent or native proficiency in French and have experience working with French speaking customers.\n\n \n\n\nRESPONSIBILITIES\n\n - Manage initial rollouts for new Benchling customers as well as expansion projects with new teams or for new processes at existing customers\n\n - Own implementation success from project kickoff to go-live, leveraging strong project management skills, scientific expertise, and deep product knowledge.\n\n - Build and execute detailed project plans, own project activities, work with other team members to execute on project deliverables to ensure on time, on budget, high quality deployments.\n\n - Understand customers' scientific workflows and determine how Benchling can best be leveraged to meet their key business needs.\n\n - Lead requirements and design workshops, perform data modeling & application configuration, develop test plans and guide UAT execution, train and onboard users.\n\n - Act as a trusted advisor for customers, guiding them through the implementation ensuring they leverage and apply Benchling Best Practices.\n\n - Understand and document customer pain points, advocate for them internally to influence product changes.\n\n - Identify and work with sales on opportunities for account expansion post go-live. \n\n\nQUALIFICATIONS\n\n - MS or Ph.D. in Molecular Biology, Biochemistry, Biotechnology, Immunology, Bioinformatics, Biological Engineering or a related field.\n\n - At least 2 years of experience in a lab or R&D setting, ideally in antibody discovery or strain engineering or process development. You must be able to empathize with scientists and quickly understand complicated scientific concepts.\n\n - Software Implementation experience, preferably with a SaaS software company.\n\n - Strong communication skills. You must be able to quickly and effectively connect with a range of stakeholders, including scientists, IT project leads, and executives.\n\n - Self-starter with the ability to be successful in a startup environment.\n\n - Curious, creative, and tenacious. You should be excited to collaborate with customers and other Benchling teammates as a thought partner.\n\n - Ability to travel up to 25% based on customer and project needs.\n\n - Fluent or native proficiency in French\n\n - Experience using Benchling, especially if you’ve been a Benchling administrator, is preferred but not required.\n\n \n\n\nSALARY RANGE\n\nBenchling takes a market-based approach to pay. The candidate's starting pay will be determined based on job-related skills, experience, qualifications, interview performance, and work location.\n\nTotal Compensation includes the following:\n\n - Competitive total rewards package\n\n - Fertility healthcare and family-forming benefits\n\n - Four months of fully paid parental leave\n\n - Home office stipend\n\n - Mental health benefits + wellness stipend\n\n - Learning and development reimbursement\n\n - 25 days vacation days + public holidays\n\n - Company-wide Winter holiday shutdown\n\n - Sabbaticals for 5-year and 10-year anniversaries\n\n - Remote perks including travel to hubs\n\n#LI-Remote\n\n#BI-Remote\n\nBenchling welcomes everyone.\n\nWe believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences.\n\nWe are an equal opportunity employer. That means we don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance."},{"id":"3687b373-439c-48d8-8de1-a8368c7527a2","title":"Software Engineer, Full Stack (Enterprise Lifecycle) (High Seniority)","department":"Engineering","team":"Engineering: Applications","employmentType":"FullTime","location":"San Francisco, CA","secondaryLocations":[],"publishedAt":"2026-03-29T23:34:22.924+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/benchling/3687b373-439c-48d8-8de1-a8368c7527a2","applyUrl":"https://jobs.ashbyhq.com/benchling/3687b373-439c-48d8-8de1-a8368c7527a2/application","descriptionHtml":"<p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">We are rebuilding biotech for the AI era.<br /><br />When a breakthrough is delayed, the world waits. Getting a molecule from discovery to patients, or a crop from lab to field, involves thousands of slow, manual, disconnected steps. AI has the potential to change this, compressing decades of R&amp;D work into years. But that only happens when clean, structured scientific data and AI are built into how science gets done.<br /><br />Benchling is the AI platform for biotech R&amp;D. Scientists use Benchling to design experiments, capture structured data, and run AI agents and models directly in their workflows. Over 200,000 scientists around the world trust Benchling to power their most important work, from academic labs to Sanofi, Moderna, and more than half of the world's top 50 biopharma.<br /><br />We’re building an AI scientist for our customers. We can’t do that if we haven’t built the muscle ourselves. AI fluency is the foundation we build on; it's core to how we work, and we're committed to helping every new hire integrate it into their day-to-day. As part of our interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"></p><h2><strong>ROLE OVERVIEW</strong></h2><p style=\"min-height:1.5em\">The Enterprise Lifecycle team is a newly formed engineering team dedicated to ensuring Benchling's largest customers—internationally recognizable names developing some of the world's most innovative treatments and cures—are successful in regulated environments. Our mission is to help them prove their products are safe for human consumption and navigate complex regulatory processes with confidence and efficiency.</p><p style=\"min-height:1.5em\">As a Software Engineer on this team, you will be a technical leader responsible for designing and building the critical systems that enterprise customers depend on for regulatory submissions and audits. You will own horizontally impactful systems while directly enabling features that appear in FDA submissions and GxP-regulated workflows. This role sits at the intersection of platform and product work, requiring both deep technical expertise and strong product sense.</p><p style=\"min-height:1.5em\">Our team values technical excellence, a deep understanding of user needs, and a commitment to building products that make complex scientific work easier and more efficient. If you're excited about solving challenging technical problems that have a meaningful impact on global health and innovation, we’d love to hear from you.</p><p style=\"min-height:1.5em\"> </p><h2><strong>RESPONSIBILITIES</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Drive the design and development of innovative products and systems that advance Benchling's product and business goals, serving as a technical expert within the team</p></li><li><p style=\"min-height:1.5em\">Independently architect and implement solutions to complex, open-ended problems in areas such as comprehensive audit coverage, scalable export systems, document lifecycle management, and regulatory compliance workflows</p></li><li><p style=\"min-height:1.5em\">Lead large, sophisticated initiatives spanning multiple quarters, breaking down ambiguous requirements into concrete technical plans and iterative delivery milestones</p></li><li><p style=\"min-height:1.5em\">Design for scale and reliability with the future in mind, anticipating technical challenges across our growing enterprise customer base</p></li><li><p style=\"min-height:1.5em\">Write exceptionally well-documented, well-tested code that follows company best practices and serves as an example for others</p></li><li><p style=\"min-height:1.5em\">Provide technical leadership through code reviews, architectural guidance, and mentorship of engineers across experience levels</p></li><li><p style=\"min-height:1.5em\">Partner closely with product management, design, and cross-functional stakeholders to translate customer needs into technical solutions</p></li><li><p style=\"min-height:1.5em\">Explore and evaluate opportunities to leverage AI and LLMs to improve compliance workflows, audit reporting, and regulatory navigation for our customers</p></li><li><p style=\"min-height:1.5em\">Establish and improve standards of code quality, style, and architecture at the team level</p></li><li><p style=\"min-height:1.5em\">Own end-to-end delivery of critical features, from planning and development through deployment, maintenance, and monitoring</p></li><li><p style=\"min-height:1.5em\">Collaborate with other teams to ensure our horizontal systems integrate seamlessly and enable product development across the organization</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>QUALIFICATIONS</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">8+ years of experience as a software engineer, with demonstrated progression of increasing scope and impact</p></li><li><p style=\"min-height:1.5em\">Experience as a technical lead on significant projects involving multiple engineers across multiple quarters</p></li><li><p style=\"min-height:1.5em\">Strong experience building backend systems and APIs for cloud-based web applications</p></li><li><p style=\"min-height:1.5em\">Solid understanding of frontend development and the ability to build full-stack solutions when needed</p></li><li><p style=\"min-height:1.5em\">Proven ability to design scalable, robust software architectures that align with business requirements and long-term maintainability</p></li><li><p style=\"min-height:1.5em\">Track record of independently scoping and driving initiative-level work with feature scope and impact across a whole product area or team</p></li><li><p style=\"min-height:1.5em\">Excellent written and verbal communication skills, with the ability to produce clear technical designs and articulate complex technical concepts to diverse audiences</p></li><li><p style=\"min-height:1.5em\">Demonstrated ability to mentor and develop other engineers, enabling them to be more productive and successful</p></li><li><p style=\"min-height:1.5em\">Interest in learning about life sciences. Prior biotech knowledge not required, but enthusiasm to learn is essential</p><p style=\"min-height:1.5em\"></p></li></ul><h2><strong>HOW WE WORK</strong></h2><p style=\"min-height:1.5em\">We offer a flexible hybrid work arrangement that prioritizes in-office collaboration. Employees are expected to be on-site 3 days per week (Monday, Tuesday, and Thursday).</p><p style=\"min-height:1.5em\"></p><h2></h2><p style=\"min-height:1.5em\">#LI-Hybrid </p><p style=\"min-height:1.5em\">#BI-Hybrid </p><p style=\"min-height:1.5em\">#LI-GP1</p><p style=\"min-height:1.5em\"><strong>Benchling welcomes everyone.</strong></p><p style=\"min-height:1.5em\">We believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences. <br /><br />We are an equal opportunity employer. That means we don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance.</p>","descriptionPlain":"We are rebuilding biotech for the AI era.\n\nWhen a breakthrough is delayed, the world waits. Getting a molecule from discovery to patients, or a crop from lab to field, involves thousands of slow, manual, disconnected steps. AI has the potential to change this, compressing decades of R&D work into years. But that only happens when clean, structured scientific data and AI are built into how science gets done.\n\nBenchling is the AI platform for biotech R&D. Scientists use Benchling to design experiments, capture structured data, and run AI agents and models directly in their workflows. Over 200,000 scientists around the world trust Benchling to power their most important work, from academic labs to Sanofi, Moderna, and more than half of the world's top 50 biopharma.\n\nWe’re building an AI scientist for our customers. We can’t do that if we haven’t built the muscle ourselves. AI fluency is the foundation we build on; it's core to how we work, and we're committed to helping every new hire integrate it into their day-to-day. As part of our interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today.\n\n\nROLE OVERVIEW\n\nThe Enterprise Lifecycle team is a newly formed engineering team dedicated to ensuring Benchling's largest customers—internationally recognizable names developing some of the world's most innovative treatments and cures—are successful in regulated environments. Our mission is to help them prove their products are safe for human consumption and navigate complex regulatory processes with confidence and efficiency.\n\nAs a Software Engineer on this team, you will be a technical leader responsible for designing and building the critical systems that enterprise customers depend on for regulatory submissions and audits. You will own horizontally impactful systems while directly enabling features that appear in FDA submissions and GxP-regulated workflows. This role sits at the intersection of platform and product work, requiring both deep technical expertise and strong product sense.\n\nOur team values technical excellence, a deep understanding of user needs, and a commitment to building products that make complex scientific work easier and more efficient. If you're excited about solving challenging technical problems that have a meaningful impact on global health and innovation, we’d love to hear from you.\n\n \n\n\nRESPONSIBILITIES\n\n - Drive the design and development of innovative products and systems that advance Benchling's product and business goals, serving as a technical expert within the team\n\n - Independently architect and implement solutions to complex, open-ended problems in areas such as comprehensive audit coverage, scalable export systems, document lifecycle management, and regulatory compliance workflows\n\n - Lead large, sophisticated initiatives spanning multiple quarters, breaking down ambiguous requirements into concrete technical plans and iterative delivery milestones\n\n - Design for scale and reliability with the future in mind, anticipating technical challenges across our growing enterprise customer base\n\n - Write exceptionally well-documented, well-tested code that follows company best practices and serves as an example for others\n\n - Provide technical leadership through code reviews, architectural guidance, and mentorship of engineers across experience levels\n\n - Partner closely with product management, design, and cross-functional stakeholders to translate customer needs into technical solutions\n\n - Explore and evaluate opportunities to leverage AI and LLMs to improve compliance workflows, audit reporting, and regulatory navigation for our customers\n\n - Establish and improve standards of code quality, style, and architecture at the team level\n\n - Own end-to-end delivery of critical features, from planning and development through deployment, maintenance, and monitoring\n\n - Collaborate with other teams to ensure our horizontal systems integrate seamlessly and enable product development across the organization\n\n\nQUALIFICATIONS\n\n - 8+ years of experience as a software engineer, with demonstrated progression of increasing scope and impact\n\n - Experience as a technical lead on significant projects involving multiple engineers across multiple quarters\n\n - Strong experience building backend systems and APIs for cloud-based web applications\n\n - Solid understanding of frontend development and the ability to build full-stack solutions when needed\n\n - Proven ability to design scalable, robust software architectures that align with business requirements and long-term maintainability\n\n - Track record of independently scoping and driving initiative-level work with feature scope and impact across a whole product area or team\n\n - Excellent written and verbal communication skills, with the ability to produce clear technical designs and articulate complex technical concepts to diverse audiences\n\n - Demonstrated ability to mentor and develop other engineers, enabling them to be more productive and successful\n\n - Interest in learning about life sciences. Prior biotech knowledge not required, but enthusiasm to learn is essential\n\n\nHOW WE WORK\n\nWe offer a flexible hybrid work arrangement that prioritizes in-office collaboration. Employees are expected to be on-site 3 days per week (Monday, Tuesday, and Thursday).\n\n\n\n\n#LI-Hybrid\n\n#BI-Hybrid\n\n#LI-GP1\n\nBenchling welcomes everyone.\n\nWe believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences.\n\nWe are an equal opportunity employer. That means we don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance."},{"id":"3795432b-6589-4c73-a982-747de014b7e1","title":"Engineering Leader, Data Input","department":"Engineering","team":"Engineering: Applications","employmentType":"FullTime","location":"San Francisco, CA","secondaryLocations":[],"publishedAt":"2026-02-09T22:07:17.851+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/benchling/3795432b-6589-4c73-a982-747de014b7e1","applyUrl":"https://jobs.ashbyhq.com/benchling/3795432b-6589-4c73-a982-747de014b7e1/application","descriptionHtml":"<p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">We are rebuilding biotech for the AI era.<br /><br />When a breakthrough is delayed, the world waits. Getting a molecule from discovery to patients, or a crop from lab to field, involves thousands of slow, manual, disconnected steps. AI has the potential to change this, compressing decades of R&amp;D work into years. But that only happens when clean, structured scientific data and AI are built into how science gets done.<br /><br />Benchling is the AI platform for biotech R&amp;D. Scientists use Benchling to design experiments, capture structured data, and run AI agents and models directly in their workflows. Over 200,000 scientists around the world trust Benchling to power their most important work, from academic labs to Sanofi, Moderna, and more than half of the world's top 50 biopharma.<br /><br />We’re building an AI scientist for our customers. We can’t do that if we haven’t built the muscle ourselves. AI fluency is the foundation we build on; it's core to how we work, and we're committed to helping every new hire integrate it into their day-to-day. As part of our interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"></p><h2><strong>ROLE OVERVIEW</strong></h2><p style=\"min-height:1.5em\">Benchling is on a mission to accelerate the pace of life sciences research and development. To do that, we build a suite of tools that scientists use daily to solve humanity's most pressing problems. The tools we build must be optimized to make scientists more efficient in their work, across a broad spectrum of research, development, and manufacturing tasks. This is where the Data Input team comes in.</p><p style=\"min-height:1.5em\">The Data Input team builds a platform and user experiences to help scientists and lab operators more efficiently capture and work with their data. The team develops structured tables, forms, and data entry tooling that enables scientists to input, transform, and propagate their laboratory data downstream. We focus on both the user experience of scientists working in the lab as well as the ability of other software developers to integrate the components we create into their applications. Increasingly, our work involves developing AI-powered features that make data entry faster, more accurate, and more intelligent.</p><p style=\"min-height:1.5em\">The Data Input team owns components that over 90% of Benchling customers use, and is a key contributor to initiatives with company-wide impact. The team is currently focused on enhancing the core capabilities of the platform that Benchling's most important applications are built on — investing in foundational re-architecture, performance, and scalability work that will unlock new APIs, AI-powered features, and future product capabilities. This is technically complex work that requires careful sequencing and an eye toward long-term payoff. This role is ideal for managers who are energized by deep technical work, who have a track record of leading teams through large-scale refactors and platform migrations, and who find satisfaction in building the foundations that directly enable customer-facing wins. </p><p style=\"min-height:1.5em\"></p><h2><strong>RESPONSIBILITIES</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Recruit, develop, and lead a team of exceptional software engineers.</p></li><li><p style=\"min-height:1.5em\">Partner closely with product and design to define roadmap and long-term product strategy. In the near term, drive execution of foundational technical initiatives and API delivery that improve the performance, reliability, scalability, and extensibility of the team's platform, including identifying and prioritizing opportunities for AI-powered features as the platform matures.</p></li><li><p style=\"min-height:1.5em\">Hold an unreasonably high bar for product quality as the team executes its work.</p></li><li><p style=\"min-height:1.5em\">Partner closely with engineers on the team to ensure excellent technical decisions as you lay the foundations for new products and extend mature ones. Directly perform code reviews and engage with the team's codebase.</p></li><li><p style=\"min-height:1.5em\">Meet with customers to understand their science and what they need from Benchling, particularly around data entry workflows in research, development, and manufacturing contexts.</p></li><li><p style=\"min-height:1.5em\">Translate strategy into execution by developing and executing quarterly plans with clear metrics and targets.</p></li><li><p style=\"min-height:1.5em\">Contribute to engineering-wide organizational improvements as part of the management team.</p><p style=\"min-height:1.5em\"></p></li></ul><h2><strong>QUALIFICATIONS</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">2+ years of experience as an engineering manager.</p></li><li><p style=\"min-height:1.5em\">5+ years of experience as a software engineer, with experience as a technical lead on projects that involve multiple engineers across multiple quarters.</p></li><li><p style=\"min-height:1.5em\">Experience building cloud-based web applications, ideally on both the front- and back-end.</p></li><li><p style=\"min-height:1.5em\">Experience leading teams through technically complex, long-running platform or infrastructure projects — such as large-scale refactors, backend migrations, or re-architecting core systems — where correctness, performance, and scalability matter more than speed of feature delivery.</p></li><li><p style=\"min-height:1.5em\">Grown high-trajectory, early-to-mid-career engineers into leaders with company-wide impact.</p></li><li><p style=\"min-height:1.5em\">Experience (and enjoy!) working directly with customers to inform your team's roadmap.</p></li><li><p style=\"min-height:1.5em\">A track record of working with cross-functional partners in product, design, sales, and marketing.</p></li><li><p style=\"min-height:1.5em\">Comfort with and enthusiasm for hands-on technical leadership: you should be excited to write and review code, and view reviewing your engineers' code as an essential part of the job.</p></li><li><p style=\"min-height:1.5em\">Interest in and ability to develop AI-powered product features, including integrating LLMs and AI capabilities into scientific software workflows.</p></li><li><p style=\"min-height:1.5em\">A track record of working with cross-functional partners in product, design, sales, and marketing.</p></li><li><p style=\"min-height:1.5em\">Familiarity with software engineering management productivity tools (e.g., Jira or other bug database), as well as observability tools for logging, metrics, and alerting.</p></li><li><p style=\"min-height:1.5em\">Interest in / curiosity about biotech! Prior experience with biotech, pharmaceutical, or other life sciences business sectors or education is <em>not</em> required, but is absolutely a plus.</p></li></ul><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>NICE-TO-HAVE</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Frontend development experience, especially with React and TypeScript.</p></li><li><p style=\"min-height:1.5em\">Python programming experience.</p></li><li><p style=\"min-height:1.5em\">Experience building both customer-facing features and developer platform / reusable component libraries.</p></li><li><p style=\"min-height:1.5em\">Experience designing and delivering customer-facing APIs, particularly in a product where the API must coexist with a rich UI.</p></li><li><p style=\"min-height:1.5em\">Experience with performance optimization, particularly moving computation from client to server and managing the performance implications of that transition.</p></li><li><p style=\"min-height:1.5em\">Experience in enterprise B2B SaaS, particularly in regulated industries.</p></li><li><p style=\"min-height:1.5em\">Experience solving challenging performance problems for large-scale web applications.</p></li></ul><p style=\"min-height:1.5em\"><strong> </strong></p><h2><strong>HOW WE WORK</strong></h2><p style=\"min-height:1.5em\">We offer a flexible hybrid work arrangement that prioritizes in-office collaboration. Employees are expected to be on-site 3 days per week (Monday, Tuesday, and Thursday).</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">#LI-Hybrid </p><p style=\"min-height:1.5em\">#BI-Hybrid </p><p style=\"min-height:1.5em\">#LI-GP1</p><p style=\"min-height:1.5em\"><strong>Benchling welcomes everyone.</strong></p><p style=\"min-height:1.5em\">We believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences. <br /><br />We are an equal opportunity employer. That means we don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance.</p>","descriptionPlain":"We are rebuilding biotech for the AI era.\n\nWhen a breakthrough is delayed, the world waits. Getting a molecule from discovery to patients, or a crop from lab to field, involves thousands of slow, manual, disconnected steps. AI has the potential to change this, compressing decades of R&D work into years. But that only happens when clean, structured scientific data and AI are built into how science gets done.\n\nBenchling is the AI platform for biotech R&D. Scientists use Benchling to design experiments, capture structured data, and run AI agents and models directly in their workflows. Over 200,000 scientists around the world trust Benchling to power their most important work, from academic labs to Sanofi, Moderna, and more than half of the world's top 50 biopharma.\n\nWe’re building an AI scientist for our customers. We can’t do that if we haven’t built the muscle ourselves. AI fluency is the foundation we build on; it's core to how we work, and we're committed to helping every new hire integrate it into their day-to-day. As part of our interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today.\n\n\nROLE OVERVIEW\n\nBenchling is on a mission to accelerate the pace of life sciences research and development. To do that, we build a suite of tools that scientists use daily to solve humanity's most pressing problems. The tools we build must be optimized to make scientists more efficient in their work, across a broad spectrum of research, development, and manufacturing tasks. This is where the Data Input team comes in.\n\nThe Data Input team builds a platform and user experiences to help scientists and lab operators more efficiently capture and work with their data. The team develops structured tables, forms, and data entry tooling that enables scientists to input, transform, and propagate their laboratory data downstream. We focus on both the user experience of scientists working in the lab as well as the ability of other software developers to integrate the components we create into their applications. Increasingly, our work involves developing AI-powered features that make data entry faster, more accurate, and more intelligent.\n\nThe Data Input team owns components that over 90% of Benchling customers use, and is a key contributor to initiatives with company-wide impact. The team is currently focused on enhancing the core capabilities of the platform that Benchling's most important applications are built on — investing in foundational re-architecture, performance, and scalability work that will unlock new APIs, AI-powered features, and future product capabilities. This is technically complex work that requires careful sequencing and an eye toward long-term payoff. This role is ideal for managers who are energized by deep technical work, who have a track record of leading teams through large-scale refactors and platform migrations, and who find satisfaction in building the foundations that directly enable customer-facing wins. \n\n\nRESPONSIBILITIES\n\n - Recruit, develop, and lead a team of exceptional software engineers.\n\n - Partner closely with product and design to define roadmap and long-term product strategy. In the near term, drive execution of foundational technical initiatives and API delivery that improve the performance, reliability, scalability, and extensibility of the team's platform, including identifying and prioritizing opportunities for AI-powered features as the platform matures.\n\n - Hold an unreasonably high bar for product quality as the team executes its work.\n\n - Partner closely with engineers on the team to ensure excellent technical decisions as you lay the foundations for new products and extend mature ones. Directly perform code reviews and engage with the team's codebase.\n\n - Meet with customers to understand their science and what they need from Benchling, particularly around data entry workflows in research, development, and manufacturing contexts.\n\n - Translate strategy into execution by developing and executing quarterly plans with clear metrics and targets.\n\n - Contribute to engineering-wide organizational improvements as part of the management team.\n\n\nQUALIFICATIONS\n\n - 2+ years of experience as an engineering manager.\n\n - 5+ years of experience as a software engineer, with experience as a technical lead on projects that involve multiple engineers across multiple quarters.\n\n - Experience building cloud-based web applications, ideally on both the front- and back-end.\n\n - Experience leading teams through technically complex, long-running platform or infrastructure projects — such as large-scale refactors, backend migrations, or re-architecting core systems — where correctness, performance, and scalability matter more than speed of feature delivery.\n\n - Grown high-trajectory, early-to-mid-career engineers into leaders with company-wide impact.\n\n - Experience (and enjoy!) working directly with customers to inform your team's roadmap.\n\n - A track record of working with cross-functional partners in product, design, sales, and marketing.\n\n - Comfort with and enthusiasm for hands-on technical leadership: you should be excited to write and review code, and view reviewing your engineers' code as an essential part of the job.\n\n - Interest in and ability to develop AI-powered product features, including integrating LLMs and AI capabilities into scientific software workflows.\n\n - A track record of working with cross-functional partners in product, design, sales, and marketing.\n\n - Familiarity with software engineering management productivity tools (e.g., Jira or other bug database), as well as observability tools for logging, metrics, and alerting.\n\n - Interest in / curiosity about biotech! Prior experience with biotech, pharmaceutical, or other life sciences business sectors or education is not required, but is absolutely a plus.\n\nNICE-TO-HAVE\n\n - Frontend development experience, especially with React and TypeScript.\n\n - Python programming experience.\n\n - Experience building both customer-facing features and developer platform / reusable component libraries.\n\n - Experience designing and delivering customer-facing APIs, particularly in a product where the API must coexist with a rich UI.\n\n - Experience with performance optimization, particularly moving computation from client to server and managing the performance implications of that transition.\n\n - Experience in enterprise B2B SaaS, particularly in regulated industries.\n\n - Experience solving challenging performance problems for large-scale web applications.\n\n \n\n\nHOW WE WORK\n\nWe offer a flexible hybrid work arrangement that prioritizes in-office collaboration. Employees are expected to be on-site 3 days per week (Monday, Tuesday, and Thursday).\n\n#LI-Hybrid\n\n#BI-Hybrid\n\n#LI-GP1\n\nBenchling welcomes everyone.\n\nWe believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences.\n\nWe are an equal opportunity employer. That means we don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance."},{"id":"d0772a92-def6-4d34-8546-80ac2a415005","title":"Product Manager, Admin Platform","department":"Product & Design","team":"Product Management","employmentType":"FullTime","location":"San Francisco, CA","secondaryLocations":[],"publishedAt":"2026-02-16T22:39:25.239+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/benchling/d0772a92-def6-4d34-8546-80ac2a415005","applyUrl":"https://jobs.ashbyhq.com/benchling/d0772a92-def6-4d34-8546-80ac2a415005/application","descriptionHtml":"<p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">We are rebuilding biotech for the AI era.<br /><br />When a breakthrough is delayed, the world waits. Getting a molecule from discovery to patients, or a crop from lab to field, involves thousands of slow, manual, disconnected steps. AI has the potential to change this, compressing decades of R&amp;D work into years. But that only happens when clean, structured scientific data and AI are built into how science gets done.<br /><br />Benchling is the AI platform for biotech R&amp;D. Scientists use Benchling to design experiments, capture structured data, and run AI agents and models directly in their workflows. Over 200,000 scientists around the world trust Benchling to power their most important work, from academic labs to Sanofi, Moderna, and more than half of the world's top 50 biopharma.<br /><br />We’re building an AI scientist for our customers. We can’t do that if we haven’t built the muscle ourselves. AI fluency is the foundation we build on; it's core to how we work, and we're committed to helping every new hire integrate it into their day-to-day. As part of our interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"></p><h2><strong>ROLE OVERVIEW</strong></h2><p style=\"min-height:1.5em\">The Admin Platform team builds experiences for admins and a foundation for the rest of Benchling engineers to build on, making it easy to guarantee that all applications on Benchling share mission-critical capabilities and are secure and compliant by default. Our Admin Platform is critical to enable Benchling to expand its footprint into new product areas and support requirements for our enterprise customers.</p><p style=\"min-height:1.5em\">We're seeking a Product Manager to continue the evolution of Benchling's Admin Platform, shaping and executing on a roadmap for the platform capabilities that delight customers and enable product teams across Benchling to deliver secure, scalable, and enterprise-grade solutions to life sciences customers. A critical part of this role is driving discovery, prioritization, and delivery of customer-facing admin experiences that empower IT administrators, system owners, and power users to configure, manage, and govern their Benchling environments. You will drive the development of intuitive admin experiences and self-service capabilities that enable customers to manage users and permissions, configure system settings, and customize Benchling to meet their organizational needs—all without requiring engineering support or professional services engagement.</p><p style=\"min-height:1.5em\">You will own foundational platform features including permissions and access controls, compliance capabilities, and cross-cutting identity services that power Benchling's entire product suite. This role sits at the intersection of platform engineering, enterprise requirements, and product enablement—requiring both technical depth and strategic product thinking to balance platform investment with business impact while delivering admin experiences that are powerful while staying accessible to non-technical users.</p><p style=\"min-height:1.5em\"></p><h2><strong>RESPONSIBILITIES</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Talk to admins at our customers to understand pain points in current workflows and opportunities for us to delight them</p></li><li><p style=\"min-height:1.5em\">Work with internal partners to understand where platform solutions can enable faster delivery and better admin experiences on their features</p></li><li><p style=\"min-height:1.5em\">Prioritize initiatives that improve the admin experience, reduce friction, and accelerate task completion</p></li><li><p style=\"min-height:1.5em\">Define product requirements and success metrics, and collaborate with engineering to ensure smooth execution</p></li></ul><h2><strong>QUALIFICATIONS</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">3-5 years of product management or equivalent experience</p></li><li><p style=\"min-height:1.5em\">Proven ability to work effectively with engineering and design teams on complex technical topics, balancing technical constraints with user experience and business priorities</p></li><li><p style=\"min-height:1.5em\">Experience shipping platform or admin products in B2B SaaS environments, particularly those serving enterprise customers with rigorous security and compliance needs</p></li><li><p style=\"min-height:1.5em\">Curious and systems-minded: you enjoy digging into how things work and identifying where small changes can have outsized impacts</p></li><li><p style=\"min-height:1.5em\">Comfortable operating in technical domains, even if you don’t have an engineering background</p></li><li><p style=\"min-height:1.5em\">Clear written and verbal communication skills</p></li><li><p style=\"min-height:1.5em\">Experience with life sciences workflows or regulated industries is a plus but not required.</p></li></ul><h2><br /><strong>HOW WE WORK</strong></h2><p style=\"min-height:1.5em\">We offer a flexible hybrid work arrangement that prioritizes in-office collaboration. Employees are expected to be on-site 3 days per week (Monday, Tuesday, and Thursday).</p><h2></h2><p style=\"min-height:1.5em\">#LI-Hybrid </p><p style=\"min-height:1.5em\">#BI-Hybrid <br /><br />#LI-EN</p><p style=\"min-height:1.5em\"><strong>Benchling welcomes everyone.</strong></p><p style=\"min-height:1.5em\">We believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences. <br /><br />We are an equal opportunity employer. That means we don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance.</p>","descriptionPlain":"We are rebuilding biotech for the AI era.\n\nWhen a breakthrough is delayed, the world waits. Getting a molecule from discovery to patients, or a crop from lab to field, involves thousands of slow, manual, disconnected steps. AI has the potential to change this, compressing decades of R&D work into years. But that only happens when clean, structured scientific data and AI are built into how science gets done.\n\nBenchling is the AI platform for biotech R&D. Scientists use Benchling to design experiments, capture structured data, and run AI agents and models directly in their workflows. Over 200,000 scientists around the world trust Benchling to power their most important work, from academic labs to Sanofi, Moderna, and more than half of the world's top 50 biopharma.\n\nWe’re building an AI scientist for our customers. We can’t do that if we haven’t built the muscle ourselves. AI fluency is the foundation we build on; it's core to how we work, and we're committed to helping every new hire integrate it into their day-to-day. As part of our interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today.\n\n\nROLE OVERVIEW\n\nThe Admin Platform team builds experiences for admins and a foundation for the rest of Benchling engineers to build on, making it easy to guarantee that all applications on Benchling share mission-critical capabilities and are secure and compliant by default. Our Admin Platform is critical to enable Benchling to expand its footprint into new product areas and support requirements for our enterprise customers.\n\nWe're seeking a Product Manager to continue the evolution of Benchling's Admin Platform, shaping and executing on a roadmap for the platform capabilities that delight customers and enable product teams across Benchling to deliver secure, scalable, and enterprise-grade solutions to life sciences customers. A critical part of this role is driving discovery, prioritization, and delivery of customer-facing admin experiences that empower IT administrators, system owners, and power users to configure, manage, and govern their Benchling environments. You will drive the development of intuitive admin experiences and self-service capabilities that enable customers to manage users and permissions, configure system settings, and customize Benchling to meet their organizational needs—all without requiring engineering support or professional services engagement.\n\nYou will own foundational platform features including permissions and access controls, compliance capabilities, and cross-cutting identity services that power Benchling's entire product suite. This role sits at the intersection of platform engineering, enterprise requirements, and product enablement—requiring both technical depth and strategic product thinking to balance platform investment with business impact while delivering admin experiences that are powerful while staying accessible to non-technical users.\n\n\nRESPONSIBILITIES\n\n - Talk to admins at our customers to understand pain points in current workflows and opportunities for us to delight them\n\n - Work with internal partners to understand where platform solutions can enable faster delivery and better admin experiences on their features\n\n - Prioritize initiatives that improve the admin experience, reduce friction, and accelerate task completion\n\n - Define product requirements and success metrics, and collaborate with engineering to ensure smooth execution\n\n\nQUALIFICATIONS\n\n - 3-5 years of product management or equivalent experience\n\n - Proven ability to work effectively with engineering and design teams on complex technical topics, balancing technical constraints with user experience and business priorities\n\n - Experience shipping platform or admin products in B2B SaaS environments, particularly those serving enterprise customers with rigorous security and compliance needs\n\n - Curious and systems-minded: you enjoy digging into how things work and identifying where small changes can have outsized impacts\n\n - Comfortable operating in technical domains, even if you don’t have an engineering background\n\n - Clear written and verbal communication skills\n\n - Experience with life sciences workflows or regulated industries is a plus but not required.\n\n\n\nHOW WE WORK\n\nWe offer a flexible hybrid work arrangement that prioritizes in-office collaboration. Employees are expected to be on-site 3 days per week (Monday, Tuesday, and Thursday).\n\n\n\n\n#LI-Hybrid \n\n#BI-Hybrid \n\n#LI-EN\n\nBenchling welcomes everyone.\n\nWe believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences.\n\nWe are an equal opportunity employer. That means we don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance."},{"id":"93d3165e-8372-4689-a859-3aa81c5a0d82","title":"Enterprise Account Executive","department":"Sales","team":"Enterprise EMEA","employmentType":"FullTime","location":"London, England","secondaryLocations":[],"publishedAt":"2026-05-01T13:35:47.071+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United Kingdom"}},"jobUrl":"https://jobs.ashbyhq.com/benchling/93d3165e-8372-4689-a859-3aa81c5a0d82","applyUrl":"https://jobs.ashbyhq.com/benchling/93d3165e-8372-4689-a859-3aa81c5a0d82/application","descriptionHtml":"<p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">We are rebuilding biotech for the AI era.<br /><br />When a breakthrough is delayed, the world waits. Getting a molecule from discovery to patients, or a crop from lab to field, involves thousands of slow, manual, disconnected steps. AI has the potential to change this, compressing decades of R&amp;D work into years. But that only happens when clean, structured scientific data and AI are built into how science gets done.<br /><br />Benchling is the AI platform for biotech R&amp;D. Scientists use Benchling to design experiments, capture structured data, and run AI agents and models directly in their workflows. Over 200,000 scientists around the world trust Benchling to power their most important work, from academic labs to Sanofi, Moderna, and more than half of the world's top 50 biopharma.<br /><br />We’re building an AI scientist for our customers. We can’t do that if we haven’t built the muscle ourselves. AI fluency is the foundation we build on; it's core to how we work, and we're committed to helping every new hire integrate it into their day-to-day. As part of our interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"></p><h2><strong>ROLE OVERVIEW</strong></h2><p style=\"min-height:1.5em\">We are seeking a motivated and results-driven Enterprise Account Executive to join our team <strong>(please note this position is based in London, UK)</strong>. In this role, you will be responsible for driving new business into different lines of business within your designated 1-3 of the Top 50 global accounts, focusing on building and maintaining strong relationships with key stakeholders across various personas within an account (IT, Science/R&amp;D, Data Science). You will play a crucial role in expanding our customer base and ensuring successful sales outcomes through effective pipeline generation and accurate sales forecasting.</p><p style=\"min-height:1.5em\"> </p><h2><strong>RESPONSIBILITIES</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Pipeline Generation:</strong>  Creating 80% of your pipeline by identifying new business opportunities and engaging with multiple personas within the prospect/customer base in partnership with your SDR. Utilize various strategies and tools to generate leads and move them through the sales cycle.</p></li><li><p style=\"min-height:1.5em\"><strong>Sales Forecasting:</strong> Develop and maintain accurate sales forecasts (+/- 10% of goal), leveraging data to inform decision-making and ensure predictable revenue outcomes with the goal of consistent attainment of revenue targets.</p></li><li><p style=\"min-height:1.5em\"><strong>Solution Selling:</strong> Effectively communicate the value of our platform, tailoring presentations and proposals to meet the specific needs of each prospect.</p></li><li><p style=\"min-height:1.5em\"><strong>Negotiation and Closing:</strong> Lead negotiations with potential clients, by thoughtfully addressing key stakeholders including multiple personas and CxO in the buyer journey, while navigating organizational complexities, addressing objections and securing new business agreements.</p></li><li><p style=\"min-height:1.5em\"><strong>Account Management:</strong> Work across multiple personas within an account to understand their unique needs and align Benchling’s solutions with their business objectives.</p></li><li><p style=\"min-height:1.5em\"><strong>Collaboration:</strong> Partner with internal teams (marketing, product, customer success, etc) and external teams (GSIs, AWS, etc) to ensure a seamless experience for clients and drive long-term customer satisfaction.</p></li><li><p style=\"min-height:1.5em\"><strong>Continuous Learning:</strong> Stay informed about industry trends, competitors, and emerging technologies to maintain a competitive edge in the market. You are a curious learner who is striving to elevate their craft to the next level.</p></li><li><p style=\"min-height:1.5em\"><strong>Process:</strong> Drive the sales process through Pipeline Generation (PG), Leading Indicators to drive repeatable success, 3 Why’s/MEDDICC &amp; ability to build champions across the user community, middle management &amp; ‘C’ Suite.  Maintain account integrity and opportunity data within company systems; Salesforce.</p></li></ul><h2><strong>QUALIFICATIONS</strong></h2><p style=\"min-height:1.5em\">You are drawn to our mission and you want to help Benchling win new business across your respective accounts. You are committed to working in a collaborative environment, working together as a team. You have a love for working in a fast-paced startup/pre IPO environment and taking the initiative to get stuff done and try new things. You are passionate about powering new possibilities in biotech faster.</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Proven experience as a global enterprise/major accounts seller, preferably within a data management, workflow SaaS or technology-driven environment that sells to multiple personas across IT &amp; various Line of business.</p></li><li><p style=\"min-height:1.5em\">Demonstrated ability to drive pipeline generation and manage complex sales cycles of 7+ figure deals.</p></li><li><p style=\"min-height:1.5em\">Strong sales forecasting skills with a track record of meeting or exceeding targets.</p></li><li><p style=\"min-height:1.5em\">Demonstrated success in selling products or solutions that typically fall outside of pre-established budgets, with a proven ability to build a compelling business case and influence purchasing decisions.</p></li><li><p style=\"min-height:1.5em\">Experience working with diverse personas within an account (from technical decision makers, business decision makers &amp; CxO execs), with the ability to influence decision-making at all the levels.</p></li><li><p style=\"min-height:1.5em\">Dynamic communication, negotiation, and interpersonal skills.</p></li><li><p style=\"min-height:1.5em\">Self-motivated, with a strong drive to achieve and exceed goals.</p></li><li><p style=\"min-height:1.5em\">Ability to work independently as well as collaboratively in a team environment.</p></li><li><p style=\"min-height:1.5em\">Familiarity with MEDDICC sales methodology is a plus but not required.</p></li><li><p style=\"min-height:1.5em\">Knowledge of the life sciences industry, including: R&amp;D, and/or IT functions is preferred but not required.</p></li><li><p style=\"min-height:1.5em\">Bachelor’s degree - life sciences major is preferred but not required.</p><p style=\"min-height:1.5em\"> </p></li></ul><h2><strong>SALARY &amp; BENEFITS</strong></h2><p style=\"min-height:1.5em\">Full-time employees outside the U.S. enjoy a comprehensive benefits program tailored to their region of residence.</p><p style=\"min-height:1.5em\">Benchling takes a market-based approach to pay. The candidate's starting pay will be determined based on job-related skills, experience, qualifications, interview performance, and work location.</p><p style=\"min-height:1.5em\"><strong>Benchling welcomes everyone.</strong></p><p style=\"min-height:1.5em\">We believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences. <br /><br />We are an equal opportunity employer. That means we don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance.</p>","descriptionPlain":"We are rebuilding biotech for the AI era.\n\nWhen a breakthrough is delayed, the world waits. Getting a molecule from discovery to patients, or a crop from lab to field, involves thousands of slow, manual, disconnected steps. AI has the potential to change this, compressing decades of R&D work into years. But that only happens when clean, structured scientific data and AI are built into how science gets done.\n\nBenchling is the AI platform for biotech R&D. Scientists use Benchling to design experiments, capture structured data, and run AI agents and models directly in their workflows. Over 200,000 scientists around the world trust Benchling to power their most important work, from academic labs to Sanofi, Moderna, and more than half of the world's top 50 biopharma.\n\nWe’re building an AI scientist for our customers. We can’t do that if we haven’t built the muscle ourselves. AI fluency is the foundation we build on; it's core to how we work, and we're committed to helping every new hire integrate it into their day-to-day. As part of our interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today.\n\n\nROLE OVERVIEW\n\nWe are seeking a motivated and results-driven Enterprise Account Executive to join our team (please note this position is based in London, UK). In this role, you will be responsible for driving new business into different lines of business within your designated 1-3 of the Top 50 global accounts, focusing on building and maintaining strong relationships with key stakeholders across various personas within an account (IT, Science/R&D, Data Science). You will play a crucial role in expanding our customer base and ensuring successful sales outcomes through effective pipeline generation and accurate sales forecasting.\n\n \n\n\nRESPONSIBILITIES\n\n - Pipeline Generation: Creating 80% of your pipeline by identifying new business opportunities and engaging with multiple personas within the prospect/customer base in partnership with your SDR. Utilize various strategies and tools to generate leads and move them through the sales cycle.\n\n - Sales Forecasting: Develop and maintain accurate sales forecasts (+/- 10% of goal), leveraging data to inform decision-making and ensure predictable revenue outcomes with the goal of consistent attainment of revenue targets.\n\n - Solution Selling: Effectively communicate the value of our platform, tailoring presentations and proposals to meet the specific needs of each prospect.\n\n - Negotiation and Closing: Lead negotiations with potential clients, by thoughtfully addressing key stakeholders including multiple personas and CxO in the buyer journey, while navigating organizational complexities, addressing objections and securing new business agreements.\n\n - Account Management: Work across multiple personas within an account to understand their unique needs and align Benchling’s solutions with their business objectives.\n\n - Collaboration: Partner with internal teams (marketing, product, customer success, etc) and external teams (GSIs, AWS, etc) to ensure a seamless experience for clients and drive long-term customer satisfaction.\n\n - Continuous Learning: Stay informed about industry trends, competitors, and emerging technologies to maintain a competitive edge in the market. You are a curious learner who is striving to elevate their craft to the next level.\n\n - Process: Drive the sales process through Pipeline Generation (PG), Leading Indicators to drive repeatable success, 3 Why’s/MEDDICC & ability to build champions across the user community, middle management & ‘C’ Suite. Maintain account integrity and opportunity data within company systems; Salesforce.\n\n\nQUALIFICATIONS\n\nYou are drawn to our mission and you want to help Benchling win new business across your respective accounts. You are committed to working in a collaborative environment, working together as a team. You have a love for working in a fast-paced startup/pre IPO environment and taking the initiative to get stuff done and try new things. You are passionate about powering new possibilities in biotech faster.\n\n - Proven experience as a global enterprise/major accounts seller, preferably within a data management, workflow SaaS or technology-driven environment that sells to multiple personas across IT & various Line of business.\n\n - Demonstrated ability to drive pipeline generation and manage complex sales cycles of 7+ figure deals.\n\n - Strong sales forecasting skills with a track record of meeting or exceeding targets.\n\n - Demonstrated success in selling products or solutions that typically fall outside of pre-established budgets, with a proven ability to build a compelling business case and influence purchasing decisions.\n\n - Experience working with diverse personas within an account (from technical decision makers, business decision makers & CxO execs), with the ability to influence decision-making at all the levels.\n\n - Dynamic communication, negotiation, and interpersonal skills.\n\n - Self-motivated, with a strong drive to achieve and exceed goals.\n\n - Ability to work independently as well as collaboratively in a team environment.\n\n - Familiarity with MEDDICC sales methodology is a plus but not required.\n\n - Knowledge of the life sciences industry, including: R&D, and/or IT functions is preferred but not required.\n\n - Bachelor’s degree - life sciences major is preferred but not required.\n   \n    \n\n\nSALARY & BENEFITS\n\nFull-time employees outside the U.S. enjoy a comprehensive benefits program tailored to their region of residence.\n\nBenchling takes a market-based approach to pay. The candidate's starting pay will be determined based on job-related skills, experience, qualifications, interview performance, and work location.\n\nBenchling welcomes everyone.\n\nWe believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences.\n\nWe are an equal opportunity employer. That means we don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance."},{"id":"67a6b367-326d-409f-acc1-40961a6d24d4","title":"Detection and Response Engineer","department":"Engineering","team":"Engineering: Security","employmentType":"FullTime","location":"Remote, US","secondaryLocations":[],"publishedAt":"2026-04-14T16:35:20.629+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/benchling/67a6b367-326d-409f-acc1-40961a6d24d4","applyUrl":"https://jobs.ashbyhq.com/benchling/67a6b367-326d-409f-acc1-40961a6d24d4/application","descriptionHtml":"<p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">We are rebuilding biotech for the AI era.<br /><br />When a breakthrough is delayed, the world waits. Getting a molecule from discovery to patients, or a crop from lab to field, involves thousands of slow, manual, disconnected steps. AI has the potential to change this, compressing decades of R&amp;D work into years. But that only happens when clean, structured scientific data and AI are built into how science gets done.<br /><br />Benchling is the AI platform for biotech R&amp;D. Scientists use Benchling to design experiments, capture structured data, and run AI agents and models directly in their workflows. Over 200,000 scientists around the world trust Benchling to power their most important work, from academic labs to Sanofi, Moderna, and more than half of the world's top 50 biopharma.<br /><br />We’re building an AI scientist for our customers. We can’t do that if we haven’t built the muscle ourselves. AI fluency is the foundation we build on; it's core to how we work, and we're committed to helping every new hire integrate it into their day-to-day. As part of our interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"></p><h2><strong>ROLE OVERVIEW</strong></h2><p style=\"min-height:1.5em\"> As a Detection and Response Engineer at Benchling you’ll be joining a team responsible for building a best-in-class security program from the ground up. Our focus is on providing value to the organization by emphasizing real world security and embracing automation and AI. We’re looking for engineers who are excited to apply their expertise to our mission of securing some of society's most sensitive data.</p><h2><strong>RESPONSIBILITIES</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Investigating security events across the organization using your experience and knowledge in multiple security domains (log analysis, digital forensics, or malware analysis).</p></li><li><p style=\"min-height:1.5em\">Creating, deploying and maintaining high signal threat detections based on your understanding of threat actor TTPs.</p></li><li><p style=\"min-height:1.5em\">Architecting a highly scalable incident response process by developing, applying and refining automation for steps of the Incident Response life cycle</p></li><li><p style=\"min-height:1.5em\">Coordinating multi-functional incident response during security incidents, assisting partner teams during non-security incidents</p></li><li><p style=\"min-height:1.5em\">Researching new detection mechanisms for attack vectors and techniques relevant to our space and presenting findings to both internal and external audiences.</p></li><li><p style=\"min-height:1.5em\">Evaluating external tooling, developing new automation and tooling.</p></li><li><p style=\"min-height:1.5em\">Helping to rapidly scale our team. As a member of the security team, you'll be an integral part of how we mature our own tooling, best practices, engineering processes, and hiring. </p></li></ul><h2><strong>QUALIFICATIONS</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"> 3+ years experience in Detection and Response (Detection Engineering, Digital Forensics, Incident Response, and/or Threat Intelligence).</p></li><li><p style=\"min-height:1.5em\">Strong communicator with both words and data - you have experience communicating to a wide variety of stakeholders under varying conditions.</p></li><li><p style=\"min-height:1.5em\">Experience as an incident responder responsible for leading multi-team incidents.</p></li><li><p style=\"min-height:1.5em\">Technical innovation skills (you enjoy finding technical solutions, learning new technology, evangelizing security and privacy).</p></li><li><p style=\"min-height:1.5em\">Ability to move forward major projects in ambiguous situations through influence and not authority.</p></li><li><p style=\"min-height:1.5em\">Practical experience with attacker tactics, techniques, and procedures.</p></li><li><p style=\"min-height:1.5em\">Comfortable with complexity in the short term but can build towards simplicity in the long term.</p></li><li><p style=\"min-height:1.5em\">Experience with cloud environments and automation.</p></li></ul><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Relevant development experience in at least one scripting language, preferably Python.</p></li></ul><p style=\"min-height:1.5em\"> </p><p style=\"min-height:1.5em\">#LI-Remote </p><p style=\"min-height:1.5em\">#BI-Remote</p><p style=\"min-height:1.5em\">#LI-CG1</p><p style=\"min-height:1.5em\"><strong>Benchling welcomes everyone.</strong></p><p style=\"min-height:1.5em\">We believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences. <br /><br />We are an equal opportunity employer. That means we don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance.</p>","descriptionPlain":"We are rebuilding biotech for the AI era.\n\nWhen a breakthrough is delayed, the world waits. Getting a molecule from discovery to patients, or a crop from lab to field, involves thousands of slow, manual, disconnected steps. AI has the potential to change this, compressing decades of R&D work into years. But that only happens when clean, structured scientific data and AI are built into how science gets done.\n\nBenchling is the AI platform for biotech R&D. Scientists use Benchling to design experiments, capture structured data, and run AI agents and models directly in their workflows. Over 200,000 scientists around the world trust Benchling to power their most important work, from academic labs to Sanofi, Moderna, and more than half of the world's top 50 biopharma.\n\nWe’re building an AI scientist for our customers. We can’t do that if we haven’t built the muscle ourselves. AI fluency is the foundation we build on; it's core to how we work, and we're committed to helping every new hire integrate it into their day-to-day. As part of our interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today.\n\n\nROLE OVERVIEW\n\n As a Detection and Response Engineer at Benchling you’ll be joining a team responsible for building a best-in-class security program from the ground up. Our focus is on providing value to the organization by emphasizing real world security and embracing automation and AI. We’re looking for engineers who are excited to apply their expertise to our mission of securing some of society's most sensitive data.\n\n\nRESPONSIBILITIES\n\n - Investigating security events across the organization using your experience and knowledge in multiple security domains (log analysis, digital forensics, or malware analysis).\n\n - Creating, deploying and maintaining high signal threat detections based on your understanding of threat actor TTPs.\n\n - Architecting a highly scalable incident response process by developing, applying and refining automation for steps of the Incident Response life cycle\n\n - Coordinating multi-functional incident response during security incidents, assisting partner teams during non-security incidents\n\n - Researching new detection mechanisms for attack vectors and techniques relevant to our space and presenting findings to both internal and external audiences.\n\n - Evaluating external tooling, developing new automation and tooling.\n\n - Helping to rapidly scale our team. As a member of the security team, you'll be an integral part of how we mature our own tooling, best practices, engineering processes, and hiring. \n\n\nQUALIFICATIONS\n\n -  3+ years experience in Detection and Response (Detection Engineering, Digital Forensics, Incident Response, and/or Threat Intelligence).\n\n - Strong communicator with both words and data - you have experience communicating to a wide variety of stakeholders under varying conditions.\n\n - Experience as an incident responder responsible for leading multi-team incidents.\n\n - Technical innovation skills (you enjoy finding technical solutions, learning new technology, evangelizing security and privacy).\n\n - Ability to move forward major projects in ambiguous situations through influence and not authority.\n\n - Practical experience with attacker tactics, techniques, and procedures.\n\n - Comfortable with complexity in the short term but can build towards simplicity in the long term.\n\n - Experience with cloud environments and automation.\n\n - Relevant development experience in at least one scripting language, preferably Python.\n\n \n\n#LI-Remote \n\n#BI-Remote\n\n#LI-CG1\n\nBenchling welcomes everyone.\n\nWe believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences.\n\nWe are an equal opportunity employer. That means we don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance."},{"id":"7017bd54-cf7e-45cc-a6ee-580701f2b7fc","title":"Engineering Leader, Infrastructure","department":"Engineering","team":"Engineering: PAI","employmentType":"FullTime","location":"San Francisco, CA","secondaryLocations":[],"publishedAt":"2026-03-02T18:14:08.657+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/benchling/7017bd54-cf7e-45cc-a6ee-580701f2b7fc","applyUrl":"https://jobs.ashbyhq.com/benchling/7017bd54-cf7e-45cc-a6ee-580701f2b7fc/application","descriptionHtml":"<p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">We are rebuilding biotech for the AI era.<br /><br />When a breakthrough is delayed, the world waits. Getting a molecule from discovery to patients, or a crop from lab to field, involves thousands of slow, manual, disconnected steps. AI has the potential to change this, compressing decades of R&amp;D work into years. But that only happens when clean, structured scientific data and AI are built into how science gets done.<br /><br />Benchling is the AI platform for biotech R&amp;D. Scientists use Benchling to design experiments, capture structured data, and run AI agents and models directly in their workflows. Over 200,000 scientists around the world trust Benchling to power their most important work, from academic labs to Sanofi, Moderna, and more than half of the world's top 50 biopharma.<br /><br />We’re building an AI scientist for our customers. We can’t do that if we haven’t built the muscle ourselves. AI fluency is the foundation we build on; it's core to how we work, and we're committed to helping every new hire integrate it into their day-to-day. As part of our interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"></p><h2><strong>ROLE OVERVIEW</strong></h2><p style=\"min-height:1.5em\">Benchling is hiring an Engineering Manager to lead a team within Infrastructure Engineering. This is a highly technical leadership role for someone with hands-on experience building modern cloud infrastructure and services platforms, paired with strong people leadership. You’ll work closely across Infrastructure and Platform. You'll be partnering with product engineering teams and other leaders to improve reliability, scalability, security, and developer productivity in a regulated environment.</p><p style=\"min-height:1.5em\">We’re specifically looking for a leader with a software engineering and infrastructure background, not just operations. Experience with incident management and managing SRE teams is a plus.</p><p style=\"min-height:1.5em\"> </p><h2><strong>RESPONSIBILITIES</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Lead and grow a team of infrastructure engineers including hiring, coaching, performance management, and career development across all levels of the team.</p></li><li><p style=\"min-height:1.5em\">Own delivery and outcomes for critical infrastructure and services-platform initiatives including reliability, scalability, cost, security posture, and compliance-aligned engineering practices.</p></li><li><p style=\"min-height:1.5em\">Drive reliability improvements using pragmatic SRE principles: service-level thinking (SLIs/SLOs), operational readiness, automation, and resiliency patterns.</p></li><li><p style=\"min-height:1.5em\">Strengthen incident response: improve on-call health, incident processes, postmortems, and follow-up execution in collaboration with product engineering and platform teams.</p></li><li><p style=\"min-height:1.5em\">Build and evolve cloud foundations on AWS, including network and compute patterns and Kubernetes-based services.</p></li><li><p style=\"min-height:1.5em\">Partner cross-functionally with Platform Engineering, Security, and Product Engineering to align priorities and deliver shared roadmaps.</p></li><li><p style=\"min-height:1.5em\">Operate in a regulated environment (GxP/biotech): help ensure infrastructure changes are traceable, auditable, and appropriately controlled, without slowing teams down unnecessarily. </p></li></ul><h2><strong>QUALIFICATIONS</strong>.</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">3+ years of people leadership experience including managing a team across a range of levels. </p></li><li><p style=\"min-height:1.5em\">Strong technical depth with previous direct, hands-on experience in software engineering and infrastructure/platform engineering.</p></li><li><p style=\"min-height:1.5em\">Production experience operating on AWS (e.g., EKS/ECS, RDS, VPC, EC2, S3) and building scalable internal platforms.</p></li><li><p style=\"min-height:1.5em\">Strong experience with Kubernetes and services-platform patterns (e.g., service mesh such as Istio, ingress, service discovery, workload isolation).</p></li><li><p style=\"min-height:1.5em\">Experience building or evolving observability and operational tooling (Datadog, FireHydrant, Sentry, or similar).</p></li><li><p style=\"min-height:1.5em\">Ability to collaborate across teams and influence without authority; strong written and verbal communication.</p></li><li><p style=\"min-height:1.5em\">Comfort working in a stack largely in Python (Go also highly appreciated), with TypeScript in the broader ecosystem (especially for platform tooling and integrations).</p></li></ul><p style=\"min-height:1.5em\"><strong>NICE TO HAVE QUALIFICATIONS</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Direct ownership of incident management programs (on-call design, incident command, postmortems, and reliability governance).</p></li><li><p style=\"min-height:1.5em\">Experience managing or partnering closely with SRE teams.</p></li><li><p style=\"min-height:1.5em\">Experience in regulated environments (GxP, biotech, healthcare, finance), including change control, auditability, and SDLC/process rigor.</p></li></ul><p style=\"min-height:1.5em\"> </p><h2>HOW WE WORK</h2><p style=\"min-height:1.5em\">We offer a flexible hybrid work arrangement that prioritizes in-office collaboration. Employees are expected to be on-site 3 days per week (Monday, Tuesday, and Thursday).</p><h2></h2><p style=\"min-height:1.5em\">#LI-Hybrid </p><p style=\"min-height:1.5em\">#BI-Hybrid </p><p style=\"min-height:1.5em\">#LI-CG1</p><p style=\"min-height:1.5em\"><strong>Benchling welcomes everyone.</strong></p><p style=\"min-height:1.5em\">We believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences. <br /><br />We are an equal opportunity employer. That means we don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance.</p>","descriptionPlain":"We are rebuilding biotech for the AI era.\n\nWhen a breakthrough is delayed, the world waits. Getting a molecule from discovery to patients, or a crop from lab to field, involves thousands of slow, manual, disconnected steps. AI has the potential to change this, compressing decades of R&D work into years. But that only happens when clean, structured scientific data and AI are built into how science gets done.\n\nBenchling is the AI platform for biotech R&D. Scientists use Benchling to design experiments, capture structured data, and run AI agents and models directly in their workflows. Over 200,000 scientists around the world trust Benchling to power their most important work, from academic labs to Sanofi, Moderna, and more than half of the world's top 50 biopharma.\n\nWe’re building an AI scientist for our customers. We can’t do that if we haven’t built the muscle ourselves. AI fluency is the foundation we build on; it's core to how we work, and we're committed to helping every new hire integrate it into their day-to-day. As part of our interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today.\n\n\nROLE OVERVIEW\n\nBenchling is hiring an Engineering Manager to lead a team within Infrastructure Engineering. This is a highly technical leadership role for someone with hands-on experience building modern cloud infrastructure and services platforms, paired with strong people leadership. You’ll work closely across Infrastructure and Platform. You'll be partnering with product engineering teams and other leaders to improve reliability, scalability, security, and developer productivity in a regulated environment.\n\nWe’re specifically looking for a leader with a software engineering and infrastructure background, not just operations. Experience with incident management and managing SRE teams is a plus.\n\n \n\n\nRESPONSIBILITIES\n\n - Lead and grow a team of infrastructure engineers including hiring, coaching, performance management, and career development across all levels of the team.\n\n - Own delivery and outcomes for critical infrastructure and services-platform initiatives including reliability, scalability, cost, security posture, and compliance-aligned engineering practices.\n\n - Drive reliability improvements using pragmatic SRE principles: service-level thinking (SLIs/SLOs), operational readiness, automation, and resiliency patterns.\n\n - Strengthen incident response: improve on-call health, incident processes, postmortems, and follow-up execution in collaboration with product engineering and platform teams.\n\n - Build and evolve cloud foundations on AWS, including network and compute patterns and Kubernetes-based services.\n\n - Partner cross-functionally with Platform Engineering, Security, and Product Engineering to align priorities and deliver shared roadmaps.\n\n - Operate in a regulated environment (GxP/biotech): help ensure infrastructure changes are traceable, auditable, and appropriately controlled, without slowing teams down unnecessarily. \n\n\nQUALIFICATIONS.\n\n - 3+ years of people leadership experience including managing a team across a range of levels.\n\n - Strong technical depth with previous direct, hands-on experience in software engineering and infrastructure/platform engineering.\n\n - Production experience operating on AWS (e.g., EKS/ECS, RDS, VPC, EC2, S3) and building scalable internal platforms.\n\n - Strong experience with Kubernetes and services-platform patterns (e.g., service mesh such as Istio, ingress, service discovery, workload isolation).\n\n - Experience building or evolving observability and operational tooling (Datadog, FireHydrant, Sentry, or similar).\n\n - Ability to collaborate across teams and influence without authority; strong written and verbal communication.\n\n - Comfort working in a stack largely in Python (Go also highly appreciated), with TypeScript in the broader ecosystem (especially for platform tooling and integrations).\n\nNICE TO HAVE QUALIFICATIONS\n\n - Direct ownership of incident management programs (on-call design, incident command, postmortems, and reliability governance).\n\n - Experience managing or partnering closely with SRE teams.\n\n - Experience in regulated environments (GxP, biotech, healthcare, finance), including change control, auditability, and SDLC/process rigor.\n\n \n\n\nHOW WE WORK\n\nWe offer a flexible hybrid work arrangement that prioritizes in-office collaboration. Employees are expected to be on-site 3 days per week (Monday, Tuesday, and Thursday).\n\n\n\n\n#LI-Hybrid\n\n#BI-Hybrid\n\n#LI-CG1\n\nBenchling welcomes everyone.\n\nWe believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences.\n\nWe are an equal opportunity employer. That means we don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance."},{"id":"151f2a30-4953-4650-a17f-0a4a101a852b","title":"Implementation Manager","department":"Customer Experience","team":"Customer Experience: Professional Services","employmentType":"FullTime","location":"San Francisco, CA","secondaryLocations":[],"publishedAt":"2026-04-10T17:29:33.234+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/benchling/151f2a30-4953-4650-a17f-0a4a101a852b","applyUrl":"https://jobs.ashbyhq.com/benchling/151f2a30-4953-4650-a17f-0a4a101a852b/application","descriptionHtml":"<p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">We are rebuilding biotech for the AI era.<br /><br />When a breakthrough is delayed, the world waits. Getting a molecule from discovery to patients, or a crop from lab to field, involves thousands of slow, manual, disconnected steps. AI has the potential to change this, compressing decades of R&amp;D work into years. But that only happens when clean, structured scientific data and AI are built into how science gets done.<br /><br />Benchling is the AI platform for biotech R&amp;D. Scientists use Benchling to design experiments, capture structured data, and run AI agents and models directly in their workflows. Over 200,000 scientists around the world trust Benchling to power their most important work, from academic labs to Sanofi, Moderna, and more than half of the world's top 50 biopharma.<br /><br />We’re building an AI scientist for our customers. We can’t do that if we haven’t built the muscle ourselves. AI fluency is the foundation we build on; it's core to how we work, and we're committed to helping every new hire integrate it into their day-to-day. As part of our interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"></p><h2><strong>ROLE OVERVIEW</strong></h2><p style=\"min-height:1.5em\"> Benchling is building a world-class Professional Services team to drive implementations for our rapidly expanding customer base. Implementation Managers work with our customers, from small Biotech startups to the largest BioPharmas in the world to develop a deep understanding of their R&amp;D Processes, and roll out solutions that transform how their research teams work together.</p><p style=\"min-height:1.5em\">To be successful in this role, you will leverage your scientific background, project management skills, and product expertise to drive successful implementations of the Benchling platform. You will work hand in hand with the research scientists at our customers, and teams throughout Benchling to implement our solutions, and ensure our customers are successful. Implementation Managers lead all aspects of customer rollouts from requirements analysis and solution design, to configurations, testing, training, and onboarding users onto the system.<br /></p><h2><strong>RESPONSIBILITIES</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Manage initial rollouts for new Benchling customers as well as expansion projects with new teams or for new processes at existing customers.</p></li><li><p style=\"min-height:1.5em\">Own implementation success from project kickoff to go-live, leveraging strong project management skills, scientific expertise, and deep product knowledge.</p></li><li><p style=\"min-height:1.5em\">Build and execute detailed project plans, own project activities, work with other team members to execute on project deliverables to ensure on time, on budget, high quality deployments.</p></li><li><p style=\"min-height:1.5em\">Understand customers' scientific workflows and determine how Benchling can best be leveraged to meet their key business needs.</p></li><li><p style=\"min-height:1.5em\">Lead requirements and design workshops, perform data modeling &amp; application configuration, develop test plans and guide UAT execution, train and onboard users.</p></li><li><p style=\"min-height:1.5em\">Act as a trusted advisor for customers, guiding them through the implementation ensuring they leverage and apply Benchling Best Practices.</p></li><li><p style=\"min-height:1.5em\">Understand and document customer pain points, advocate for them internally to influence product changes.</p></li><li><p style=\"min-height:1.5em\">Develop and optimize enterprise training programs including written and video collateral.</p></li><li><p style=\"min-height:1.5em\">Identify and work with sales on opportunities for account expansion post go-live.</p></li></ul><h2><strong>QUALIFICATIONS</strong></h2><p style=\"min-height:1.5em\">Requirements</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Degree in Molecular Biology, Biochemistry, Biotechnology, Immunology, Bioinformatics, Biological Engineering or a related field. Advanced degrees preferred.</p></li><li><p style=\"min-height:1.5em\">At least 2 years of experience in a lab or research setting. You must be able to empathize with scientists and quickly understand complicated scientific concepts.</p></li><li><p style=\"min-height:1.5em\">Strong communication skills. You must be able to quickly and effectively connect with a range of stakeholders, including scientists, IT project leads, and executives.</p></li><li><p style=\"min-height:1.5em\">Self-starter with the ability to be successful in a startup environment.</p></li><li><p style=\"min-height:1.5em\">Curious, creative, and tenacious. You should be excited to collaborate with customers and other Benchling teammates as a thought partner.</p></li><li><p style=\"min-height:1.5em\">Ability to travel up to 25% based on customer and project needs.</p></li></ul><p style=\"min-height:1.5em\">Bonus if you have:</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Experience using Benchling, especially if you’ve been a Benchling administrator.</p></li><li><p style=\"min-height:1.5em\">Software Implementation experience, preferably with a SaaS software company. <br /></p></li></ul><h2><strong>HOW WE WORK</strong></h2><p style=\"min-height:1.5em\">We offer a flexible hybrid work arrangement that prioritizes in-office collaboration. Employees are expected to be on-site 3 days per week (Monday, Tuesday, and Thursday).</p><h2></h2><p style=\"min-height:1.5em\">#LI-Hybrid </p><p style=\"min-height:1.5em\">#BI-Hybrid </p><p style=\"min-height:1.5em\"><strong>Benchling welcomes everyone.</strong></p><p style=\"min-height:1.5em\">We believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences. <br /><br />We are an equal opportunity employer. That means we don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance.</p>","descriptionPlain":"We are rebuilding biotech for the AI era.\n\nWhen a breakthrough is delayed, the world waits. Getting a molecule from discovery to patients, or a crop from lab to field, involves thousands of slow, manual, disconnected steps. AI has the potential to change this, compressing decades of R&D work into years. But that only happens when clean, structured scientific data and AI are built into how science gets done.\n\nBenchling is the AI platform for biotech R&D. Scientists use Benchling to design experiments, capture structured data, and run AI agents and models directly in their workflows. Over 200,000 scientists around the world trust Benchling to power their most important work, from academic labs to Sanofi, Moderna, and more than half of the world's top 50 biopharma.\n\nWe’re building an AI scientist for our customers. We can’t do that if we haven’t built the muscle ourselves. AI fluency is the foundation we build on; it's core to how we work, and we're committed to helping every new hire integrate it into their day-to-day. As part of our interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today.\n\n\nROLE OVERVIEW\n\n Benchling is building a world-class Professional Services team to drive implementations for our rapidly expanding customer base. Implementation Managers work with our customers, from small Biotech startups to the largest BioPharmas in the world to develop a deep understanding of their R&D Processes, and roll out solutions that transform how their research teams work together.\n\nTo be successful in this role, you will leverage your scientific background, project management skills, and product expertise to drive successful implementations of the Benchling platform. You will work hand in hand with the research scientists at our customers, and teams throughout Benchling to implement our solutions, and ensure our customers are successful. Implementation Managers lead all aspects of customer rollouts from requirements analysis and solution design, to configurations, testing, training, and onboarding users onto the system.\n\n\n\nRESPONSIBILITIES\n\n - Manage initial rollouts for new Benchling customers as well as expansion projects with new teams or for new processes at existing customers.\n\n - Own implementation success from project kickoff to go-live, leveraging strong project management skills, scientific expertise, and deep product knowledge.\n\n - Build and execute detailed project plans, own project activities, work with other team members to execute on project deliverables to ensure on time, on budget, high quality deployments.\n\n - Understand customers' scientific workflows and determine how Benchling can best be leveraged to meet their key business needs.\n\n - Lead requirements and design workshops, perform data modeling & application configuration, develop test plans and guide UAT execution, train and onboard users.\n\n - Act as a trusted advisor for customers, guiding them through the implementation ensuring they leverage and apply Benchling Best Practices.\n\n - Understand and document customer pain points, advocate for them internally to influence product changes.\n\n - Develop and optimize enterprise training programs including written and video collateral.\n\n - Identify and work with sales on opportunities for account expansion post go-live.\n\n\nQUALIFICATIONS\n\nRequirements\n\n - Degree in Molecular Biology, Biochemistry, Biotechnology, Immunology, Bioinformatics, Biological Engineering or a related field. Advanced degrees preferred.\n\n - At least 2 years of experience in a lab or research setting. You must be able to empathize with scientists and quickly understand complicated scientific concepts.\n\n - Strong communication skills. You must be able to quickly and effectively connect with a range of stakeholders, including scientists, IT project leads, and executives.\n\n - Self-starter with the ability to be successful in a startup environment.\n\n - Curious, creative, and tenacious. You should be excited to collaborate with customers and other Benchling teammates as a thought partner.\n\n - Ability to travel up to 25% based on customer and project needs.\n\nBonus if you have:\n\n - Experience using Benchling, especially if you’ve been a Benchling administrator.\n\n - Software Implementation experience, preferably with a SaaS software company.\n   \n\n\nHOW WE WORK\n\nWe offer a flexible hybrid work arrangement that prioritizes in-office collaboration. Employees are expected to be on-site 3 days per week (Monday, Tuesday, and Thursday).\n\n\n\n\n#LI-Hybrid\n\n#BI-Hybrid\n\nBenchling welcomes everyone.\n\nWe believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences.\n\nWe are an equal opportunity employer. That means we don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance."},{"id":"d897a65f-eddf-4b45-ade1-029b0c029b95","title":"SMB Account Executive","department":"Sales","team":"SMB AMER","employmentType":"FullTime","location":"San Francisco, CA","secondaryLocations":[],"publishedAt":"2026-03-06T22:06:52.755+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/benchling/d897a65f-eddf-4b45-ade1-029b0c029b95","applyUrl":"https://jobs.ashbyhq.com/benchling/d897a65f-eddf-4b45-ade1-029b0c029b95/application","descriptionHtml":"<p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">We are rebuilding biotech for the AI era.<br /><br />When a breakthrough is delayed, the world waits. Getting a molecule from discovery to patients, or a crop from lab to field, involves thousands of slow, manual, disconnected steps. AI has the potential to change this, compressing decades of R&amp;D work into years. But that only happens when clean, structured scientific data and AI are built into how science gets done.<br /><br />Benchling is the AI platform for biotech R&amp;D. Scientists use Benchling to design experiments, capture structured data, and run AI agents and models directly in their workflows. Over 200,000 scientists around the world trust Benchling to power their most important work, from academic labs to Sanofi, Moderna, and more than half of the world's top 50 biopharma.<br /><br />We’re building an AI scientist for our customers. We can’t do that if we haven’t built the muscle ourselves. AI fluency is the foundation we build on; it's core to how we work, and we're committed to helping every new hire integrate it into their day-to-day. As part of our interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"></p><h2><strong>ROLE OVERVIEW</strong></h2><p style=\"min-height:1.5em\">As an SMB Account Executive, you'll be responsible for driving new business within your territory — engaging small biotech and life sciences companies at the speed their science demands. You'll own the full sales cycle, from identifying and prospecting new accounts to closing deals. This is an ideal role for an early-career seller who's hungry to develop their craft, build pipeline from the ground up, and grow into a world-class enterprise seller.</p><p style=\"min-height:1.5em\"><strong>RESPONSIBILITIES</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Pipeline Generation:</strong> Own your pipeline from day one. Proactively identify and engage new business opportunities across your territory, connecting with multiple personas — from bench scientists to business stakeholders — using outbound outreach, events, and creative prospecting strategies.</p></li><li><p style=\"min-height:1.5em\"><strong>Sales Forecasting:</strong> Develop and maintain accurate sales forecasts (+/- 10% of goal), using data to inform your decision-making and drive consistent, predictable outcomes.</p></li><li><p style=\"min-height:1.5em\"><strong>Solution Selling:</strong> Learn and apply Benchling's value framework to tailor presentations and proposals to each prospect's unique scientific and business needs.</p></li><li><p style=\"min-height:1.5em\"><strong>Full-Cycle Selling:</strong> Run discovery, build a compelling business case, engage multiple stakeholders, navigate the buying process, and close new business agreements.</p></li><li><p style=\"min-height:1.5em\"><strong>Account Management:</strong> Work across scientific, technical, and business personas within each account to align Benchling's solutions with their R&amp;D goals.</p></li><li><p style=\"min-height:1.5em\"><strong>Collaboration:</strong> Partner with Marketing, Product, and Customer Success to ensure a seamless prospect experience and drive long-term customer satisfaction.</p></li><li><p style=\"min-height:1.5em\"><strong>Continuous Learning:</strong> Stay curious about industry trends, the competitive landscape, and the science our customers are doing. We'll invest in your development — you bring the drive.</p></li><li><p style=\"min-height:1.5em\"><strong>Process Excellence:</strong> Apply structured sales methodology (MEDDICC, Command of the Message, 3 Why's, Champion Building) to manage your pipeline with rigor. Keep Salesforce accurate and up to date.</p></li></ul><p style=\"min-height:1.5em\"><strong>QUALIFICATIONS</strong></p><p style=\"min-height:1.5em\">You are drawn to our mission and you want to help Benchling win new business. You're coachable, competitive, and ready to build real sales skills in a market that matters. You take ownership, stay curious, and show up as a teammate.</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">1–3 years of experience as a Sales Development Representative, or 1–2 years of full-cycle sales experience — ideally in a SaaS or technology environment</p></li><li><p style=\"min-height:1.5em\">Life science background required — either a bachelor's degree in a life science discipline (e.g., molecular biology, biotechnology, biomedical engineering, biochemistry) or direct experience selling into pharma, biotech, or life science organizations)</p></li><li><p style=\"min-height:1.5em\">Experience running product demos is a plus</p></li><li><p style=\"min-height:1.5em\">Demonstrated ability to prospect, build pipeline, and manage a sales cycle from open to close</p></li><li><p style=\"min-height:1.5em\">Ability to build a business case and influence purchasing decisions across scientific and business personas</p></li><li><p style=\"min-height:1.5em\">Strong communication, interpersonal, and organizational skills</p></li><li><p style=\"min-height:1.5em\">Self-motivated with a competitive drive to meet and exceed targets</p></li><li><p style=\"min-height:1.5em\">Comfortable working independently and as part of a collaborative team</p></li><li><p style=\"min-height:1.5em\">Familiarity with MEDDICC or similar sales methodology is a plus</p></li></ul><h2><br /><strong>HOW WE WORK </strong></h2><p style=\"min-height:1.5em\">We offer a flexible hybrid work arrangement that prioritizes in-office collaboration. Employees are expected to be on-site Monday, Tuesday, and Thursday.<br /><br /><br />#LI-Hybrid</p><p style=\"min-height:1.5em\">#BI-Hybrid</p><p style=\"min-height:1.5em\"><strong>Benchling welcomes everyone.</strong></p><p style=\"min-height:1.5em\">We believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences. <br /><br />We are an equal opportunity employer. That means we don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance.</p>","descriptionPlain":"We are rebuilding biotech for the AI era.\n\nWhen a breakthrough is delayed, the world waits. Getting a molecule from discovery to patients, or a crop from lab to field, involves thousands of slow, manual, disconnected steps. AI has the potential to change this, compressing decades of R&D work into years. But that only happens when clean, structured scientific data and AI are built into how science gets done.\n\nBenchling is the AI platform for biotech R&D. Scientists use Benchling to design experiments, capture structured data, and run AI agents and models directly in their workflows. Over 200,000 scientists around the world trust Benchling to power their most important work, from academic labs to Sanofi, Moderna, and more than half of the world's top 50 biopharma.\n\nWe’re building an AI scientist for our customers. We can’t do that if we haven’t built the muscle ourselves. AI fluency is the foundation we build on; it's core to how we work, and we're committed to helping every new hire integrate it into their day-to-day. As part of our interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today.\n\n\nROLE OVERVIEW\n\nAs an SMB Account Executive, you'll be responsible for driving new business within your territory — engaging small biotech and life sciences companies at the speed their science demands. You'll own the full sales cycle, from identifying and prospecting new accounts to closing deals. This is an ideal role for an early-career seller who's hungry to develop their craft, build pipeline from the ground up, and grow into a world-class enterprise seller.\n\nRESPONSIBILITIES\n\n - Pipeline Generation: Own your pipeline from day one. Proactively identify and engage new business opportunities across your territory, connecting with multiple personas — from bench scientists to business stakeholders — using outbound outreach, events, and creative prospecting strategies.\n\n - Sales Forecasting: Develop and maintain accurate sales forecasts (+/- 10% of goal), using data to inform your decision-making and drive consistent, predictable outcomes.\n\n - Solution Selling: Learn and apply Benchling's value framework to tailor presentations and proposals to each prospect's unique scientific and business needs.\n\n - Full-Cycle Selling: Run discovery, build a compelling business case, engage multiple stakeholders, navigate the buying process, and close new business agreements.\n\n - Account Management: Work across scientific, technical, and business personas within each account to align Benchling's solutions with their R&D goals.\n\n - Collaboration: Partner with Marketing, Product, and Customer Success to ensure a seamless prospect experience and drive long-term customer satisfaction.\n\n - Continuous Learning: Stay curious about industry trends, the competitive landscape, and the science our customers are doing. We'll invest in your development — you bring the drive.\n\n - Process Excellence: Apply structured sales methodology (MEDDICC, Command of the Message, 3 Why's, Champion Building) to manage your pipeline with rigor. Keep Salesforce accurate and up to date.\n\nQUALIFICATIONS\n\nYou are drawn to our mission and you want to help Benchling win new business. You're coachable, competitive, and ready to build real sales skills in a market that matters. You take ownership, stay curious, and show up as a teammate.\n\n - 1–3 years of experience as a Sales Development Representative, or 1–2 years of full-cycle sales experience — ideally in a SaaS or technology environment\n\n - Life science background required — either a bachelor's degree in a life science discipline (e.g., molecular biology, biotechnology, biomedical engineering, biochemistry) or direct experience selling into pharma, biotech, or life science organizations)\n\n - Experience running product demos is a plus\n\n - Demonstrated ability to prospect, build pipeline, and manage a sales cycle from open to close\n\n - Ability to build a business case and influence purchasing decisions across scientific and business personas\n\n - Strong communication, interpersonal, and organizational skills\n\n - Self-motivated with a competitive drive to meet and exceed targets\n\n - Comfortable working independently and as part of a collaborative team\n\n - Familiarity with MEDDICC or similar sales methodology is a plus\n\n\n\nHOW WE WORK\n\nWe offer a flexible hybrid work arrangement that prioritizes in-office collaboration. Employees are expected to be on-site Monday, Tuesday, and Thursday.\n\n\n#LI-Hybrid\n\n#BI-Hybrid\n\nBenchling welcomes everyone.\n\nWe believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences.\n\nWe are an equal opportunity employer. That means we don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance."},{"id":"fe70d370-9598-422f-b362-ca422d3c0dc9","title":"Implementation Manager","department":"Customer Experience","team":"Customer Experience: Professional Services","employmentType":"FullTime","location":"Boston, MA","secondaryLocations":[],"publishedAt":"2026-03-11T18:16:35.996+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Massachusetts","addressCountry":"United States","addressLocality":"Boston"}},"jobUrl":"https://jobs.ashbyhq.com/benchling/fe70d370-9598-422f-b362-ca422d3c0dc9","applyUrl":"https://jobs.ashbyhq.com/benchling/fe70d370-9598-422f-b362-ca422d3c0dc9/application","descriptionHtml":"<p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">We are rebuilding biotech for the AI era.<br /><br />When a breakthrough is delayed, the world waits. Getting a molecule from discovery to patients, or a crop from lab to field, involves thousands of slow, manual, disconnected steps. AI has the potential to change this, compressing decades of R&amp;D work into years. But that only happens when clean, structured scientific data and AI are built into how science gets done.<br /><br />Benchling is the AI platform for biotech R&amp;D. Scientists use Benchling to design experiments, capture structured data, and run AI agents and models directly in their workflows. Over 200,000 scientists around the world trust Benchling to power their most important work, from academic labs to Sanofi, Moderna, and more than half of the world's top 50 biopharma.<br /><br />We’re building an AI scientist for our customers. We can’t do that if we haven’t built the muscle ourselves. AI fluency is the foundation we build on; it's core to how we work, and we're committed to helping every new hire integrate it into their day-to-day. As part of our interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"></p><h2><strong>ROLE OVERVIEW</strong></h2><p style=\"min-height:1.5em\">Benchling is building a world-class Professional Services team to drive implementations for our rapidly expanding customer base. Implementation Managers work with our customers, from small Biotech startups to the largest BioPharmas in the world to develop a deep understanding of their R&amp;D Processes, and roll out solutions that transform how their research teams work together.</p><p style=\"min-height:1.5em\">To be successful in this role, you will leverage your scientific background, project management skills, and product expertise to drive successful implementations of the Benchling platform. You will work hand in hand with the research scientists at our customers, and teams throughout Benchling to implement our solutions, and ensure our customers are successful. Implementation Managers lead all aspects of customer rollouts from requirements analysis and solution design, to configurations, testing, training, and onboarding users onto the system.<br /> </p><h2><strong>RESPONSIBILITIES</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Manage initial rollouts for new Benchling customers as well as expansion projects with new teams or for new processes at existing customers.</p></li><li><p style=\"min-height:1.5em\">Own implementation success from project kickoff to go-live, leveraging strong project management skills, scientific expertise, and deep product knowledge.</p></li><li><p style=\"min-height:1.5em\">Build and execute detailed project plans, own project activities, work with other team members to execute on project deliverables to ensure on time, on budget, high quality deployments.</p></li><li><p style=\"min-height:1.5em\">Understand customers' scientific workflows and determine how Benchling can best be leveraged to meet their key business needs.</p></li><li><p style=\"min-height:1.5em\">Lead requirements and design workshops, perform data modeling &amp; application configuration, develop test plans and guide UAT execution, train and onboard users.</p></li><li><p style=\"min-height:1.5em\">Act as a trusted advisor for customers, guiding them through the implementation ensuring they leverage and apply Benchling Best Practices.</p></li><li><p style=\"min-height:1.5em\">Understand and document customer pain points, advocate for them internally to influence product changes.</p></li><li><p style=\"min-height:1.5em\">Develop and optimize enterprise training programs including written and video collateral.</p></li><li><p style=\"min-height:1.5em\">Identify and work with sales on opportunities for account expansion post go-live. <br /></p></li></ul><h2><strong>QUALIFICATIONS</strong></h2><p style=\"min-height:1.5em\"> Requirements</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">MS or Ph.D. in Molecular Biology, Biochemistry, Biotechnology, Immunology, Bioinformatics, Biological Engineering or a related field.</p></li><li><p style=\"min-height:1.5em\">At least 2 years of experience in a lab or research setting.  ideally in antibody discovery or engineering. You must be able to empathize with scientists and quickly understand complicated scientific concepts.</p></li><li><p style=\"min-height:1.5em\">Strong communication skills. You must be able to quickly and effectively connect with a range of stakeholders, including scientists, IT project leads, and executives.</p></li><li><p style=\"min-height:1.5em\">Self-starter with the ability to be successful in a startup environment.</p></li><li><p style=\"min-height:1.5em\">Curious, creative, and tenacious. You should be excited to collaborate with customers and other Benchling teammates as a thought partner.</p></li><li><p style=\"min-height:1.5em\">Ability to travel up to 25% based on customer and project needs.</p></li><li><p style=\"min-height:1.5em\">Experience using Benchling platform</p></li></ul><p style=\"min-height:1.5em\">Bonus if you have:</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Experience using Benchling, especially if you’ve been a Benchling administrator.</p></li><li><p style=\"min-height:1.5em\">Software Implementation experience, preferably with a SaaS software company.<br /></p></li></ul><h2>HOW WE WORK</h2><p style=\"min-height:1.5em\">We offer a flexible hybrid work arrangement that prioritizes in-office collaboration. Employees are expected to be on-site 3 days per week (Monday, Tuesday, and Thursday).</p><h2></h2><p style=\"min-height:1.5em\">#LI-Hybrid </p><p style=\"min-height:1.5em\">#BI-Hybrid <br /><br />#LI-TD1<br /><br /></p><p style=\"min-height:1.5em\"><strong>Benchling welcomes everyone.</strong></p><p style=\"min-height:1.5em\">We believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences. <br /><br />We are an equal opportunity employer. That means we don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance.</p>","descriptionPlain":"We are rebuilding biotech for the AI era.\n\nWhen a breakthrough is delayed, the world waits. Getting a molecule from discovery to patients, or a crop from lab to field, involves thousands of slow, manual, disconnected steps. AI has the potential to change this, compressing decades of R&D work into years. But that only happens when clean, structured scientific data and AI are built into how science gets done.\n\nBenchling is the AI platform for biotech R&D. Scientists use Benchling to design experiments, capture structured data, and run AI agents and models directly in their workflows. Over 200,000 scientists around the world trust Benchling to power their most important work, from academic labs to Sanofi, Moderna, and more than half of the world's top 50 biopharma.\n\nWe’re building an AI scientist for our customers. We can’t do that if we haven’t built the muscle ourselves. AI fluency is the foundation we build on; it's core to how we work, and we're committed to helping every new hire integrate it into their day-to-day. As part of our interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today.\n\n\nROLE OVERVIEW\n\nBenchling is building a world-class Professional Services team to drive implementations for our rapidly expanding customer base. Implementation Managers work with our customers, from small Biotech startups to the largest BioPharmas in the world to develop a deep understanding of their R&D Processes, and roll out solutions that transform how their research teams work together.\n\nTo be successful in this role, you will leverage your scientific background, project management skills, and product expertise to drive successful implementations of the Benchling platform. You will work hand in hand with the research scientists at our customers, and teams throughout Benchling to implement our solutions, and ensure our customers are successful. Implementation Managers lead all aspects of customer rollouts from requirements analysis and solution design, to configurations, testing, training, and onboarding users onto the system.\n \n\n\nRESPONSIBILITIES\n\n - Manage initial rollouts for new Benchling customers as well as expansion projects with new teams or for new processes at existing customers.\n\n - Own implementation success from project kickoff to go-live, leveraging strong project management skills, scientific expertise, and deep product knowledge.\n\n - Build and execute detailed project plans, own project activities, work with other team members to execute on project deliverables to ensure on time, on budget, high quality deployments.\n\n - Understand customers' scientific workflows and determine how Benchling can best be leveraged to meet their key business needs.\n\n - Lead requirements and design workshops, perform data modeling & application configuration, develop test plans and guide UAT execution, train and onboard users.\n\n - Act as a trusted advisor for customers, guiding them through the implementation ensuring they leverage and apply Benchling Best Practices.\n\n - Understand and document customer pain points, advocate for them internally to influence product changes.\n\n - Develop and optimize enterprise training programs including written and video collateral.\n\n - Identify and work with sales on opportunities for account expansion post go-live. \n   \n\n\nQUALIFICATIONS\n\n Requirements\n\n - MS or Ph.D. in Molecular Biology, Biochemistry, Biotechnology, Immunology, Bioinformatics, Biological Engineering or a related field.\n\n - At least 2 years of experience in a lab or research setting. ideally in antibody discovery or engineering. You must be able to empathize with scientists and quickly understand complicated scientific concepts.\n\n - Strong communication skills. You must be able to quickly and effectively connect with a range of stakeholders, including scientists, IT project leads, and executives.\n\n - Self-starter with the ability to be successful in a startup environment.\n\n - Curious, creative, and tenacious. You should be excited to collaborate with customers and other Benchling teammates as a thought partner.\n\n - Ability to travel up to 25% based on customer and project needs.\n\n - Experience using Benchling platform\n\nBonus if you have:\n\n - Experience using Benchling, especially if you’ve been a Benchling administrator.\n\n - Software Implementation experience, preferably with a SaaS software company.\n   \n\n\nHOW WE WORK\n\nWe offer a flexible hybrid work arrangement that prioritizes in-office collaboration. Employees are expected to be on-site 3 days per week (Monday, Tuesday, and Thursday).\n\n\n\n\n#LI-Hybrid\n\n#BI-Hybrid\n\n#LI-TD1\n\n\n\nBenchling welcomes everyone.\n\nWe believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences.\n\nWe are an equal opportunity employer. That means we don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance."},{"id":"fd008c7e-bb3c-495f-90f1-215915fb4f3f","title":"Implementation Manager","department":"Customer Experience","team":"Customer Experience: Professional Services","employmentType":"FullTime","location":"Zurich, Switzerland","secondaryLocations":[{"location":"London, England","address":{"postalAddress":{"addressCountry":"United Kingdom"}}}],"publishedAt":"2026-03-11T18:16:44.664+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressCountry":"Switzerland","addressLocality":"Zurich"}},"jobUrl":"https://jobs.ashbyhq.com/benchling/fd008c7e-bb3c-495f-90f1-215915fb4f3f","applyUrl":"https://jobs.ashbyhq.com/benchling/fd008c7e-bb3c-495f-90f1-215915fb4f3f/application","descriptionHtml":"<p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">We are rebuilding biotech for the AI era.<br /><br />When a breakthrough is delayed, the world waits. Getting a molecule from discovery to patients, or a crop from lab to field, involves thousands of slow, manual, disconnected steps. AI has the potential to change this, compressing decades of R&amp;D work into years. But that only happens when clean, structured scientific data and AI are built into how science gets done.<br /><br />Benchling is the AI platform for biotech R&amp;D. Scientists use Benchling to design experiments, capture structured data, and run AI agents and models directly in their workflows. Over 200,000 scientists around the world trust Benchling to power their most important work, from academic labs to Sanofi, Moderna, and more than half of the world's top 50 biopharma.<br /><br />We’re building an AI scientist for our customers. We can’t do that if we haven’t built the muscle ourselves. AI fluency is the foundation we build on; it's core to how we work, and we're committed to helping every new hire integrate it into their day-to-day. As part of our interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"></p><h2><strong>ROLE OVERVIEW</strong></h2><p style=\"min-height:1.5em\">Benchling is building a world-class Professional Services team to drive implementations for our rapidly expanding customer base. Implementation Managers work with our customers, from small Biotech startups to the largest BioPharmas in the world to develop a deep understanding of their R&amp;D Processes, and roll out solutions that transform how their research teams work together.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">To be successful in this role, you will leverage your scientific background, project management skills, and product expertise to drive successful implementations of the Benchling platform. You will work hand in hand with the research scientists at our customers, and teams throughout Benchling to implement our solutions, and ensure our customers are successful. Implementation Managers lead all aspects of customer rollouts from requirements analysis and solution design, to configurations, testing, training, and onboarding users onto the system.<br /></p><h2><strong>RESPONSIBILITIES</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"> Manage initial rollouts for new Benchling customers as well as expansion projects with new teams or for new processes at existing customers</p></li><li><p style=\"min-height:1.5em\">Own implementation success from project kickoff to go-live, leveraging strong project management skills, scientific expertise, and deep product knowledge.</p></li><li><p style=\"min-height:1.5em\">Build and execute detailed project plans, own project activities, work with other team members to execute on project deliverables to ensure on time, on budget, high quality deployments.</p></li><li><p style=\"min-height:1.5em\">Understand customers' scientific workflows and determine how Benchling can best be leveraged to meet their key business needs.</p></li><li><p style=\"min-height:1.5em\">Lead requirements and design workshops, perform data modeling &amp; application configuration, develop test plans and guide UAT execution, train and onboard users.</p></li><li><p style=\"min-height:1.5em\">Act as a trusted advisor for customers, guiding them through the implementation ensuring they leverage and apply Benchling Best Practices.</p></li><li><p style=\"min-height:1.5em\">Understand and document customer pain points, advocate for them internally to influence product changes.</p></li><li><p style=\"min-height:1.5em\">Identify and work with sales on opportunities for account expansion post go-live.<br /></p></li></ul><h2><strong>QUALIFICATIONS</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">MS or Ph.D. in Molecular Biology, Biochemistry, Biotechnology, Immunology, Bioinformatics, Biological Engineering or a related field.</p></li><li><p style=\"min-height:1.5em\">At least 2 years of experience in a lab or R&amp;D setting, ideally in antibody discovery or strain engineering or process development. You must be able to empathize with scientists and quickly understand complicated scientific concepts.</p></li><li><p style=\"min-height:1.5em\">Software Implementation experience, preferably with a SaaS software company.</p></li><li><p style=\"min-height:1.5em\">Strong communication skills. You must be able to quickly and effectively connect with a range of stakeholders, including scientists, IT project leads, and executives.</p></li><li><p style=\"min-height:1.5em\">Self-starter with the ability to be successful in a startup environment.</p></li><li><p style=\"min-height:1.5em\">Curious, creative, and tenacious. You should be excited to collaborate with customers and other Benchling teammates as a thought partner.</p></li><li><p style=\"min-height:1.5em\">Ability to travel up to 25% based on customer and project needs.</p></li><li><p style=\"min-height:1.5em\">Experience using Benchling platform</p></li></ul><p style=\"min-height:1.5em\">Bonus if you have:</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Experience using Benchling, especially if you’ve been a Benchling administrator.</p></li><li><p style=\"min-height:1.5em\">Software Implementation experience, preferably with a SaaS software company.</p></li></ul><h2>HOW WE WORK</h2><p style=\"min-height:1.5em\">We offer a flexible hybrid work arrangement that prioritizes in-office collaboration. Employees are expected to be on-site 3 days per week (Monday, Tuesday, and Thursday).<br /></p><h2><strong>SALARY &amp; BENEFITS</strong></h2><p style=\"min-height:1.5em\">Full-time employees outside the U.S. enjoy a comprehensive benefits program tailored to their region of residence.</p><p style=\"min-height:1.5em\">Benchling takes a market-based approach to pay. The candidate's starting pay will be determined based on job-related skills, experience, qualifications, interview performance, and work location.<br /></p><p style=\"min-height:1.5em\">#LI-Hybrid </p><p style=\"min-height:1.5em\">#BI-Hybrid<br /><br />#LI-TD1<br /><br /></p><p style=\"min-height:1.5em\"><strong>Benchling welcomes everyone.</strong></p><p style=\"min-height:1.5em\">We believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences. <br /><br />We are an equal opportunity employer. That means we don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance.</p>","descriptionPlain":"We are rebuilding biotech for the AI era.\n\nWhen a breakthrough is delayed, the world waits. Getting a molecule from discovery to patients, or a crop from lab to field, involves thousands of slow, manual, disconnected steps. AI has the potential to change this, compressing decades of R&D work into years. But that only happens when clean, structured scientific data and AI are built into how science gets done.\n\nBenchling is the AI platform for biotech R&D. Scientists use Benchling to design experiments, capture structured data, and run AI agents and models directly in their workflows. Over 200,000 scientists around the world trust Benchling to power their most important work, from academic labs to Sanofi, Moderna, and more than half of the world's top 50 biopharma.\n\nWe’re building an AI scientist for our customers. We can’t do that if we haven’t built the muscle ourselves. AI fluency is the foundation we build on; it's core to how we work, and we're committed to helping every new hire integrate it into their day-to-day. As part of our interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today.\n\n\nROLE OVERVIEW\n\nBenchling is building a world-class Professional Services team to drive implementations for our rapidly expanding customer base. Implementation Managers work with our customers, from small Biotech startups to the largest BioPharmas in the world to develop a deep understanding of their R&D Processes, and roll out solutions that transform how their research teams work together.\n\nTo be successful in this role, you will leverage your scientific background, project management skills, and product expertise to drive successful implementations of the Benchling platform. You will work hand in hand with the research scientists at our customers, and teams throughout Benchling to implement our solutions, and ensure our customers are successful. Implementation Managers lead all aspects of customer rollouts from requirements analysis and solution design, to configurations, testing, training, and onboarding users onto the system.\n\n\n\nRESPONSIBILITIES\n\n -  Manage initial rollouts for new Benchling customers as well as expansion projects with new teams or for new processes at existing customers\n\n - Own implementation success from project kickoff to go-live, leveraging strong project management skills, scientific expertise, and deep product knowledge.\n\n - Build and execute detailed project plans, own project activities, work with other team members to execute on project deliverables to ensure on time, on budget, high quality deployments.\n\n - Understand customers' scientific workflows and determine how Benchling can best be leveraged to meet their key business needs.\n\n - Lead requirements and design workshops, perform data modeling & application configuration, develop test plans and guide UAT execution, train and onboard users.\n\n - Act as a trusted advisor for customers, guiding them through the implementation ensuring they leverage and apply Benchling Best Practices.\n\n - Understand and document customer pain points, advocate for them internally to influence product changes.\n\n - Identify and work with sales on opportunities for account expansion post go-live.\n   \n\n\nQUALIFICATIONS\n\n - MS or Ph.D. in Molecular Biology, Biochemistry, Biotechnology, Immunology, Bioinformatics, Biological Engineering or a related field.\n\n - At least 2 years of experience in a lab or R&D setting, ideally in antibody discovery or strain engineering or process development. You must be able to empathize with scientists and quickly understand complicated scientific concepts.\n\n - Software Implementation experience, preferably with a SaaS software company.\n\n - Strong communication skills. You must be able to quickly and effectively connect with a range of stakeholders, including scientists, IT project leads, and executives.\n\n - Self-starter with the ability to be successful in a startup environment.\n\n - Curious, creative, and tenacious. You should be excited to collaborate with customers and other Benchling teammates as a thought partner.\n\n - Ability to travel up to 25% based on customer and project needs.\n\n - Experience using Benchling platform\n\nBonus if you have:\n\n - Experience using Benchling, especially if you’ve been a Benchling administrator.\n\n - Software Implementation experience, preferably with a SaaS software company.\n\n\nHOW WE WORK\n\nWe offer a flexible hybrid work arrangement that prioritizes in-office collaboration. Employees are expected to be on-site 3 days per week (Monday, Tuesday, and Thursday).\n\n\n\nSALARY & BENEFITS\n\nFull-time employees outside the U.S. enjoy a comprehensive benefits program tailored to their region of residence.\n\nBenchling takes a market-based approach to pay. The candidate's starting pay will be determined based on job-related skills, experience, qualifications, interview performance, and work location.\n\n\n#LI-Hybrid\n\n#BI-Hybrid\n\n#LI-TD1\n\n\n\nBenchling welcomes everyone.\n\nWe believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences.\n\nWe are an equal opportunity employer. That means we don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance."},{"id":"bf61a428-56af-4587-9c61-7e0f855a5fd4","title":"Product Marketing Manager, Platform","department":"Marketing","team":"Product Marketing","employmentType":"FullTime","location":"San Francisco, CA","secondaryLocations":[],"publishedAt":"2026-03-10T22:33:12.801+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/benchling/bf61a428-56af-4587-9c61-7e0f855a5fd4","applyUrl":"https://jobs.ashbyhq.com/benchling/bf61a428-56af-4587-9c61-7e0f855a5fd4/application","descriptionHtml":"<p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">We are rebuilding biotech for the AI era.<br /><br />When a breakthrough is delayed, the world waits. Getting a molecule from discovery to patients, or a crop from lab to field, involves thousands of slow, manual, disconnected steps. AI has the potential to change this, compressing decades of R&amp;D work into years. But that only happens when clean, structured scientific data and AI are built into how science gets done.<br /><br />Benchling is the AI platform for biotech R&amp;D. Scientists use Benchling to design experiments, capture structured data, and run AI agents and models directly in their workflows. Over 200,000 scientists around the world trust Benchling to power their most important work, from academic labs to Sanofi, Moderna, and more than half of the world's top 50 biopharma.<br /><br />We’re building an AI scientist for our customers. We can’t do that if we haven’t built the muscle ourselves. AI fluency is the foundation we build on; it's core to how we work, and we're committed to helping every new hire integrate it into their day-to-day. As part of our interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"></p><h2><strong>ROLE OVERVIEW</strong><br /></h2><p style=\"min-height:1.5em\">The best breakthroughs in human history are being engineered in labs right now. But the infrastructure holding those labs back? Still stuck in spreadsheets, manual data entry, and siloed systems.<br /><br /></p><p style=\"min-height:1.5em\">Benchling is changing that.<br /></p><p style=\"min-height:1.5em\"><br />We're looking for a <strong>Product Marketing Manager</strong> who can own the go-to-market strategy for how Benchling connects to the broader scientific ecosystem — spanning our data and instrument connectivity platform, automation workflows, analysis capabilities, API and integration tools, and the developer tools that let customers and partners extend Benchling to fit their workflows. This is also the foundation layer that takes scientists from instrument to insight and makes AI in drug discovery actually work — and you'll be the one telling that story.<br /><br /></p><p style=\"min-height:1.5em\">This is a senior individual contributor role for someone who is both a world-class marketer <strong>and</strong> technically credible enough to earn the trust of scientists, data and automation engineers, IT architects, and developer-savvy researchers. If you've shipped great products for a developer tool, data platform, or API-first product, and you're excited by the idea of applying that craft to a mission that matters — this role was built for you.<br /> </p><h2><strong>RESPONSIBILITIES</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Market strategy &amp; positioning</strong> Define how Benchling wins in the scientific infrastructure space by articulating the value of Benchling as an integration backbone not just a workflow tool. Elevate our automation tools, analysis products, data model, APIs, event architecture, and governance capabilities into differentiated, enterprise-grade positioning.</p></li><li><p style=\"min-height:1.5em\"><strong>Messaging that converts:</strong> Translate technically complex capabilities — event-driven pipelines, SQL/API data access, in-platform analysis, and custom code environments — into sharp messaging that drives understanding and adoption.</p></li><li><p style=\"min-height:1.5em\">You’ve marketed products where seemingly small architectural decisions — API design, extensibility models, performance improvements, or data model choices  materially impacted customer outcomes. You know how to communicate why those details matter, translating infrastructure excellence into business value without diluting the technical truth.</p></li><li><p style=\"min-height:1.5em\"><strong>GTM execution:</strong> Own launches end-to-end. You'll lead upcoming releases across Platform, Ecosystem, and Automation and Analytics products, coordinating across Product, Sales, Solutions Consultants, and Customer Success to drive field readiness and market impact.</p></li><li><p style=\"min-height:1.5em\"><strong>Revenue impact:</strong> Develop quarterly and annual plans with clear metrics. Partner with Product on roadmap prioritization and with Sales on expansion plays — turning our products into a material and measurable revenue driver.</p></li><li><p style=\"min-height:1.5em\"><strong>Enablement that sticks:</strong> Build the strategy and execute on enablement assets that give Sales and Solutions teams the confidence to win competitive deals — including against deeply technical IT evaluators.</p></li><li><p style=\"min-height:1.5em\"><strong>Voice of the market:</strong> Be the internal expert on the competitive landscape, buyer pain points, and emerging trends spanning developer platform, scientific data management, lab automation systems, scientific analysis software, and AI in R&amp;D. Feed those insights back into the product.</p></li><li><p style=\"min-height:1.5em\"><strong>Industry presence: Represent</strong> Benchling at conferences and industry events, and support strategic customer conversations in pre-sales settings alongside Product and Sales.<strong><br /></strong> </p></li></ul><h2><strong>QUALIFICATIONS</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"> <strong>10+ years</strong> in product marketing, with a track record of owning GTM for technical B2B products — developer tools, data platforms, APIs, or infrastructure SaaS.</p></li><li><p style=\"min-height:1.5em\"><strong>Technical foundation</strong> — you're fluent in the language of data platforms, APIs, and developer tools. You don't need to have written production code, but you can hold a credible conversation with a data engineer or IT architect and earn their respect.</p></li><li><p style=\"min-height:1.5em\"><strong>Exceptional storyteller</strong> — Your storytelling and messaging ability will stop a VP of R&amp;D in their tracks and your technical acumen earns the respect of a data architect.</p></li><li><p style=\"min-height:1.5em\"><strong>GTM operator</strong> — you've run launches at scale, built enablement programs, and have clear examples of marketing work that moved pipeline and revenue.</p></li><li><p style=\"min-height:1.5em\"><strong>Life sciences curiosity</strong> — you don't need a biology degree, but you're genuinely excited to learn the science and understand what makes these customers tick.</p></li><li><p style=\"min-height:1.5em\">Bachelor's or advanced degree in a technical field.</p></li></ul><p style=\"min-height:1.5em\"><strong>Nice to have:</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Familiarity with life science lab workflows, common lab instruments (plate Readers, HPLC, sequencer) and/or automation platforms</p></li><li><p style=\"min-height:1.5em\">Working knowledge of scientific data analysis tools (e.g. Prism, JMP, R, Python) or data infrastructure tools</p></li></ul><p style=\"min-height:1.5em\"> </p><h2><strong>HOW WE WORK</strong><br /></h2><p style=\"min-height:1.5em\">We offer a flexible hybrid work arrangement that prioritizes in-office collaboration. Employees are expected to be on-site 3 days per week (Monday, Tuesday, and Thursday).<br /><br /></p><p style=\"min-height:1.5em\">#LI-Hybrid #BI-Hybrid #LI-DT1<br /></p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>Benchling welcomes everyone.</strong></p><p style=\"min-height:1.5em\">We believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences. <br /><br />We are an equal opportunity employer. That means we don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance.</p>","descriptionPlain":"We are rebuilding biotech for the AI era.\n\nWhen a breakthrough is delayed, the world waits. Getting a molecule from discovery to patients, or a crop from lab to field, involves thousands of slow, manual, disconnected steps. AI has the potential to change this, compressing decades of R&D work into years. But that only happens when clean, structured scientific data and AI are built into how science gets done.\n\nBenchling is the AI platform for biotech R&D. Scientists use Benchling to design experiments, capture structured data, and run AI agents and models directly in their workflows. Over 200,000 scientists around the world trust Benchling to power their most important work, from academic labs to Sanofi, Moderna, and more than half of the world's top 50 biopharma.\n\nWe’re building an AI scientist for our customers. We can’t do that if we haven’t built the muscle ourselves. AI fluency is the foundation we build on; it's core to how we work, and we're committed to helping every new hire integrate it into their day-to-day. As part of our interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today.\n\n\nROLE OVERVIEW\n\n\nThe best breakthroughs in human history are being engineered in labs right now. But the infrastructure holding those labs back? Still stuck in spreadsheets, manual data entry, and siloed systems.\n\n\n\nBenchling is changing that.\n\n\n\nWe're looking for a Product Marketing Manager who can own the go-to-market strategy for how Benchling connects to the broader scientific ecosystem — spanning our data and instrument connectivity platform, automation workflows, analysis capabilities, API and integration tools, and the developer tools that let customers and partners extend Benchling to fit their workflows. This is also the foundation layer that takes scientists from instrument to insight and makes AI in drug discovery actually work — and you'll be the one telling that story.\n\n\n\nThis is a senior individual contributor role for someone who is both a world-class marketer and technically credible enough to earn the trust of scientists, data and automation engineers, IT architects, and developer-savvy researchers. If you've shipped great products for a developer tool, data platform, or API-first product, and you're excited by the idea of applying that craft to a mission that matters — this role was built for you.\n \n\n\nRESPONSIBILITIES\n\n - Market strategy & positioning Define how Benchling wins in the scientific infrastructure space by articulating the value of Benchling as an integration backbone not just a workflow tool. Elevate our automation tools, analysis products, data model, APIs, event architecture, and governance capabilities into differentiated, enterprise-grade positioning.\n\n - Messaging that converts: Translate technically complex capabilities — event-driven pipelines, SQL/API data access, in-platform analysis, and custom code environments — into sharp messaging that drives understanding and adoption.\n\n - You’ve marketed products where seemingly small architectural decisions — API design, extensibility models, performance improvements, or data model choices materially impacted customer outcomes. You know how to communicate why those details matter, translating infrastructure excellence into business value without diluting the technical truth.\n\n - GTM execution: Own launches end-to-end. You'll lead upcoming releases across Platform, Ecosystem, and Automation and Analytics products, coordinating across Product, Sales, Solutions Consultants, and Customer Success to drive field readiness and market impact.\n\n - Revenue impact: Develop quarterly and annual plans with clear metrics. Partner with Product on roadmap prioritization and with Sales on expansion plays — turning our products into a material and measurable revenue driver.\n\n - Enablement that sticks: Build the strategy and execute on enablement assets that give Sales and Solutions teams the confidence to win competitive deals — including against deeply technical IT evaluators.\n\n - Voice of the market: Be the internal expert on the competitive landscape, buyer pain points, and emerging trends spanning developer platform, scientific data management, lab automation systems, scientific analysis software, and AI in R&D. Feed those insights back into the product.\n\n - Industry presence: Represent Benchling at conferences and industry events, and support strategic customer conversations in pre-sales settings alongside Product and Sales.\n    \n\n\nQUALIFICATIONS\n\n -  10+ years in product marketing, with a track record of owning GTM for technical B2B products — developer tools, data platforms, APIs, or infrastructure SaaS.\n\n - Technical foundation — you're fluent in the language of data platforms, APIs, and developer tools. You don't need to have written production code, but you can hold a credible conversation with a data engineer or IT architect and earn their respect.\n\n - Exceptional storyteller — Your storytelling and messaging ability will stop a VP of R&D in their tracks and your technical acumen earns the respect of a data architect.\n\n - GTM operator — you've run launches at scale, built enablement programs, and have clear examples of marketing work that moved pipeline and revenue.\n\n - Life sciences curiosity — you don't need a biology degree, but you're genuinely excited to learn the science and understand what makes these customers tick.\n\n - Bachelor's or advanced degree in a technical field.\n\nNice to have:\n\n - Familiarity with life science lab workflows, common lab instruments (plate Readers, HPLC, sequencer) and/or automation platforms\n\n - Working knowledge of scientific data analysis tools (e.g. Prism, JMP, R, Python) or data infrastructure tools\n\n \n\n\nHOW WE WORK\n\n\nWe offer a flexible hybrid work arrangement that prioritizes in-office collaboration. Employees are expected to be on-site 3 days per week (Monday, Tuesday, and Thursday).\n\n\n\n#LI-Hybrid #BI-Hybrid #LI-DT1\n\n\nBenchling welcomes everyone.\n\nWe believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences.\n\nWe are an equal opportunity employer. That means we don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance."},{"id":"e6a8f0b6-9a7a-4b73-b410-1838d8c372ae","title":"Strategic Financial Analyst, CX","department":"Finance","team":"FP&A","employmentType":"FullTime","location":"San Francisco, CA","secondaryLocations":[],"publishedAt":"2026-03-13T22:01:32.924+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/benchling/e6a8f0b6-9a7a-4b73-b410-1838d8c372ae","applyUrl":"https://jobs.ashbyhq.com/benchling/e6a8f0b6-9a7a-4b73-b410-1838d8c372ae/application","descriptionHtml":"<p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">We are rebuilding biotech for the AI era.<br /><br />When a breakthrough is delayed, the world waits. Getting a molecule from discovery to patients, or a crop from lab to field, involves thousands of slow, manual, disconnected steps. AI has the potential to change this, compressing decades of R&amp;D work into years. But that only happens when clean, structured scientific data and AI are built into how science gets done.<br /><br />Benchling is the AI platform for biotech R&amp;D. Scientists use Benchling to design experiments, capture structured data, and run AI agents and models directly in their workflows. Over 200,000 scientists around the world trust Benchling to power their most important work, from academic labs to Sanofi, Moderna, and more than half of the world's top 50 biopharma.<br /><br />We’re building an AI scientist for our customers. We can’t do that if we haven’t built the muscle ourselves. AI fluency is the foundation we build on; it's core to how we work, and we're committed to helping every new hire integrate it into their day-to-day. As part of our interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"></p><h2><strong>ROLE OVERVIEW</strong></h2><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">We are looking for an experienced Strategic Financial Analyst, CX to join our Strategic Finance team, reporting to the Strategic Finance Leader, Sales &amp; CX. You will be an integral part of a small and highly-leveraged team supporting the CX organization, including monthly and quarterly close process, CX team performance analysis, budgeting and forecasting, expense management and analysis, as well as special projects to help support the company’s long-term growth and strategic vision. Additionally, you will be expected to expand beyond typical financial responsibilities and act as a strategic thought partner to the business leaders, including driving ad-hoc analysis and other project work. Expectations also include working cross-functionally and establishing/improving processes to enable Benchling’s continued growth. </p><p style=\"min-height:1.5em\"></p><h2><strong>RESPONSIBILITIES</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Work closely with our CX teams, and be a key thought partner supporting their efforts as our business grows</p></li><li><p style=\"min-height:1.5em\">Analyze financial results, understand key trends, assess current and future business risks and opportunities, and communicate insights</p></li><li><p style=\"min-height:1.5em\">Drive operational reporting including PS &amp; Success Package P&amp;L management, monthly/quarterly management reports and executive dashboards</p></li><li><p style=\"min-height:1.5em\">Support the company-wide annual and long-range planning processes</p></li><li><p style=\"min-height:1.5em\">Collaborate with CX teams and Accounting on month-end close activities, vendor trend reviews and allocations</p></li><li><p style=\"min-height:1.5em\">Lead the coordination of the annual budgeting and quarterly forecasting processes including revenue, headcount planning, program spend and other key metrics based on operational performance</p></li><li><p style=\"min-height:1.5em\">Enable resource planning and capacity &amp; utilization modeling for our Professional Services team</p></li><li><p style=\"min-height:1.5em\">Facilitate and drive ad hoc financial modeling and analysis for special projects</p></li><li><p style=\"min-height:1.5em\">Provide recommendations and drive the improvement to automate reporting and streamline processes</p></li><li><p style=\"min-height:1.5em\">Partner with business leaders to drive strategic initiatives influencing business decisions and by providing proactive recommendations, backed by strong business and financial analysis</p><p style=\"min-height:1.5em\"> </p></li></ul><h2><strong>QUALIFICATIONS</strong></h2><p style=\"min-height:1.5em\">This is an excellent opportunity for someone early in their finance career looking to develop broad exposure across FP&amp;A, strategic planning, and business partnering.</p><p style=\"min-height:1.5em\"> </p><p style=\"min-height:1.5em\"><strong>Must Haves:</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Bachelor’s degree in Business, Finance, Accounting, Economics or equivalent area.</p></li><li><p style=\"min-height:1.5em\">2-4 years experience in FP&amp;A/Strategic Finance at a High Growth Startup or Public Company (Enterprise Software / SaaS experience a plus)</p></li><li><p style=\"min-height:1.5em\">Strong understanding and substantial knowledge of complex financial modeling, GAAP accounting and FP&amp;A best practices</p></li><li><p style=\"min-height:1.5em\">Strong Communication Skills - ability to think logically, rationally, and strategically in order to distill and articulate complex data to drive business decisions. Experience presenting analyses to management and ability to lead and drive initiatives</p></li><li><p style=\"min-height:1.5em\">General knowledge and experience supporting GTM and Professional Services teams with understanding of key operating metrics</p></li><li><p style=\"min-height:1.5em\">Proven ability to aggregate vast amounts of data, organize into thoughtful insights and communicate key findings to leadership</p></li><li><p style=\"min-height:1.5em\">Organized with excellent written and verbal communication skills, that is capable of translating complex, nuanced, or detailed analysis into clear, actionable summaries and recommendations to non-finance partners</p></li><li><p style=\"min-height:1.5em\">Expert in Excel and Google Suite with extensive knowledge of and ability to build, adapt and scale financial models</p></li><li><p style=\"min-height:1.5em\">Curious, organized, proactive, analytical and thoughtful team player</p></li><li><p style=\"min-height:1.5em\">Comfortable in ambiguity, thrive through change, are highly adaptable and can create clarity and focus in a dynamic environment</p></li><li><p style=\"min-height:1.5em\">Experience with Financial Planning tools (Adaptive, Netsuite), Salesforce, Certinia (fka FinancialForce</p></li></ul><p style=\"min-height:1.5em\"><strong>Nice to Haves:</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Experience with analytics &amp; visualization tools (Looker, Mode, Sigma, SQL, etc.) a plus</p></li><li><p style=\"min-height:1.5em\">Working knowledge of accounting principles and revenue recognition</p></li></ul><p style=\"min-height:1.5em\"> </p><h2><strong>HOW WE WORK</strong></h2><p style=\"min-height:1.5em\">We offer a flexible hybrid work arrangement that prioritizes in-office collaboration. Employees are expected to be on-site 3 days per week (Monday, Tuesday, and Thursday).</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">#LI-Hybrid #BI-Hybrid #LI-JF1</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>Benchling welcomes everyone.</strong></p><p style=\"min-height:1.5em\">We believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences. <br /><br />We are an equal opportunity employer. That means we don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance.</p>","descriptionPlain":"We are rebuilding biotech for the AI era.\n\nWhen a breakthrough is delayed, the world waits. Getting a molecule from discovery to patients, or a crop from lab to field, involves thousands of slow, manual, disconnected steps. AI has the potential to change this, compressing decades of R&D work into years. But that only happens when clean, structured scientific data and AI are built into how science gets done.\n\nBenchling is the AI platform for biotech R&D. Scientists use Benchling to design experiments, capture structured data, and run AI agents and models directly in their workflows. Over 200,000 scientists around the world trust Benchling to power their most important work, from academic labs to Sanofi, Moderna, and more than half of the world's top 50 biopharma.\n\nWe’re building an AI scientist for our customers. We can’t do that if we haven’t built the muscle ourselves. AI fluency is the foundation we build on; it's core to how we work, and we're committed to helping every new hire integrate it into their day-to-day. As part of our interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today.\n\n\nROLE OVERVIEW\n\nWe are looking for an experienced Strategic Financial Analyst, CX to join our Strategic Finance team, reporting to the Strategic Finance Leader, Sales & CX. You will be an integral part of a small and highly-leveraged team supporting the CX organization, including monthly and quarterly close process, CX team performance analysis, budgeting and forecasting, expense management and analysis, as well as special projects to help support the company’s long-term growth and strategic vision. Additionally, you will be expected to expand beyond typical financial responsibilities and act as a strategic thought partner to the business leaders, including driving ad-hoc analysis and other project work. Expectations also include working cross-functionally and establishing/improving processes to enable Benchling’s continued growth. \n\n\nRESPONSIBILITIES\n\n - Work closely with our CX teams, and be a key thought partner supporting their efforts as our business grows\n\n - Analyze financial results, understand key trends, assess current and future business risks and opportunities, and communicate insights\n\n - Drive operational reporting including PS & Success Package P&L management, monthly/quarterly management reports and executive dashboards\n\n - Support the company-wide annual and long-range planning processes\n\n - Collaborate with CX teams and Accounting on month-end close activities, vendor trend reviews and allocations\n\n - Lead the coordination of the annual budgeting and quarterly forecasting processes including revenue, headcount planning, program spend and other key metrics based on operational performance\n\n - Enable resource planning and capacity & utilization modeling for our Professional Services team\n\n - Facilitate and drive ad hoc financial modeling and analysis for special projects\n\n - Provide recommendations and drive the improvement to automate reporting and streamline processes\n\n - Partner with business leaders to drive strategic initiatives influencing business decisions and by providing proactive recommendations, backed by strong business and financial analysis\n   \n    \n\n\nQUALIFICATIONS\n\nThis is an excellent opportunity for someone early in their finance career looking to develop broad exposure across FP&A, strategic planning, and business partnering.\n\n \n\nMust Haves:\n\n - Bachelor’s degree in Business, Finance, Accounting, Economics or equivalent area.\n\n - 2-4 years experience in FP&A/Strategic Finance at a High Growth Startup or Public Company (Enterprise Software / SaaS experience a plus)\n\n - Strong understanding and substantial knowledge of complex financial modeling, GAAP accounting and FP&A best practices\n\n - Strong Communication Skills - ability to think logically, rationally, and strategically in order to distill and articulate complex data to drive business decisions. Experience presenting analyses to management and ability to lead and drive initiatives\n\n - General knowledge and experience supporting GTM and Professional Services teams with understanding of key operating metrics\n\n - Proven ability to aggregate vast amounts of data, organize into thoughtful insights and communicate key findings to leadership\n\n - Organized with excellent written and verbal communication skills, that is capable of translating complex, nuanced, or detailed analysis into clear, actionable summaries and recommendations to non-finance partners\n\n - Expert in Excel and Google Suite with extensive knowledge of and ability to build, adapt and scale financial models\n\n - Curious, organized, proactive, analytical and thoughtful team player\n\n - Comfortable in ambiguity, thrive through change, are highly adaptable and can create clarity and focus in a dynamic environment\n\n - Experience with Financial Planning tools (Adaptive, Netsuite), Salesforce, Certinia (fka FinancialForce\n\nNice to Haves:\n\n - Experience with analytics & visualization tools (Looker, Mode, Sigma, SQL, etc.) a plus\n\n - Working knowledge of accounting principles and revenue recognition\n\n \n\n\nHOW WE WORK\n\nWe offer a flexible hybrid work arrangement that prioritizes in-office collaboration. Employees are expected to be on-site 3 days per week (Monday, Tuesday, and Thursday).\n\n#LI-Hybrid #BI-Hybrid #LI-JF1\n\nBenchling welcomes everyone.\n\nWe believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences.\n\nWe are an equal opportunity employer. That means we don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance."},{"id":"0f3c0146-0454-4949-b808-048ba25d01b9","title":"Solution Consultant - IT & DS","department":"Sales","team":"Solution Consulting - IT & Data Science","employmentType":"FullTime","location":"Zurich, Switzerland","secondaryLocations":[],"publishedAt":"2026-03-13T20:28:33.763+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressCountry":"Switzerland","addressLocality":"Zurich"}},"jobUrl":"https://jobs.ashbyhq.com/benchling/0f3c0146-0454-4949-b808-048ba25d01b9","applyUrl":"https://jobs.ashbyhq.com/benchling/0f3c0146-0454-4949-b808-048ba25d01b9/application","descriptionHtml":"<p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">We are rebuilding biotech for the AI era.<br /><br />When a breakthrough is delayed, the world waits. Getting a molecule from discovery to patients, or a crop from lab to field, involves thousands of slow, manual, disconnected steps. AI has the potential to change this, compressing decades of R&amp;D work into years. But that only happens when clean, structured scientific data and AI are built into how science gets done.<br /><br />Benchling is the AI platform for biotech R&amp;D. Scientists use Benchling to design experiments, capture structured data, and run AI agents and models directly in their workflows. Over 200,000 scientists around the world trust Benchling to power their most important work, from academic labs to Sanofi, Moderna, and more than half of the world's top 50 biopharma.<br /><br />We’re building an AI scientist for our customers. We can’t do that if we haven’t built the muscle ourselves. AI fluency is the foundation we build on; it's core to how we work, and we're committed to helping every new hire integrate it into their day-to-day. As part of our interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"></p><h2><strong>ROLE OVERVIEW</strong></h2><p style=\"min-height:1.5em\">We are seeking a highly skilled and enthusiastic Solutions Consultant with expertise at the intersection of complex software systems and the IT and Data Science landscape within enterprise life sciences R&amp;D.  In this role, you will be instrumental in partnering directly with our customers to understand their unique IT infrastructure, data workflows, and analytical needs. You will leverage your technical expertise and understanding of Benchling to design impactful and practical solutions that streamline their operations, accelerate data-driven discovery, and contribute to the biotech software and AI revolution. This is an exciting opportunity to work closely not just with our customers but also our engineering, security, and product teams to shape the future of scientific software.<br /> </p><h2><strong>RESPONSIBILITIES</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Identify IT &amp; Data Science Pain Points and Define Key Success Metrics</strong>: Engage deeply with IT leaders, data scientists, and bioinformatics specialists at biotechnology companies to understand their critical pain points related to software systems, data management, and analysis, and collaboratively define key metrics to measure the success of Benchling in addressing those challenges</p></li><li><p style=\"min-height:1.5em\"><strong>Engage with Solutions Consulting Peers:</strong> Work closely with R&amp;D and Business Value solutions consultants to ensure cohesive and comprehensive solutions are presented to customers, addressing both scientific and strategic business needs</p></li><li><p style=\"min-height:1.5em\"><strong>Design and Showcase IT Integrations and Data Pipelines</strong>: Architect and demonstrate cloud-based integrations between Benchling and other enterprise IT systems (e.g., LIMS, ELN, ERP) and develop data pipelines to facilitate data sharing, analysis, and reporting for data science teams</p></li><li><p style=\"min-height:1.5em\"><strong>Collaborate on Data Science Focused Features</strong>: Partner closely with engineers and product managers to define, prioritize, and execute on new Benchling features and integrations that specifically address the requirements of data scientists and bioinformaticians</p></li><li><p style=\"min-height:1.5em\"><strong>Enable Complex Enterprise Deployments with IT &amp; Data Science Focus</strong>: Collaborate with Professional Services and Customer Success teams to ensure successful and scalable rollouts of Benchling at large enterprise customers, with a specific focus on integrating with their existing IT infrastructure and enabling data science (AI/ML) workflows</p></li><li><p style=\"min-height:1.5em\"><strong>Develop Targeted Messaging for IT &amp; Data Science Audiences</strong>: Partner with Sales and Marketing to develop compelling pitches and materials that highlight Benchling's value proposition for IT departments and Data Science teams within the evolving biotechnology landscape</p></li><li><p style=\"min-height:1.5em\"><strong>Contribute to IT &amp; Data Science Best Practices and Product Development</strong>: Participate in and contribute to initiatives focused on developing best practices for integrating Benchling within complex IT environments and shaping the product roadmap to better serve the needs of IT and data science users <br /></p></li></ul><h2><strong>QUALIFICATIONS</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Bachelor’s degree in Computer Science, Information Technology, Data Science, Bioinformatics, or a related technical field (advanced degree preferred).</p></li><li><p style=\"min-height:1.5em\">5+ years of direct experience working with complex software systems, with a strong emphasis on cloud-based, enterprise-scale IT infrastructure, data management, and data analysis within the life sciences R&amp;D space, including experience in developing or working with APIs in Python or R.</p></li><li><p style=\"min-height:1.5em\">Excellent at listening to diverse stakeholders (including IT professionals, data scientists, and scientists) and expressing technical ideas clearly</p></li><li><p style=\"min-height:1.5em\">Great at understanding the needs and challenges of both technical and scientific users, and quickly grasping complex scientific and technical concepts</p></li><li><p style=\"min-height:1.5em\">Proven ability to partner effectively with engineering and security teams to solve challenging technical problems related to software integration, data pipelines, and system architecture.</p></li><li><p style=\"min-height:1.5em\">Curious, creative, and tenacious, with a passion for leveraging technology to solve complex problems in life sciences</p></li><li><p style=\"min-height:1.5em\">Excited to collaborate with customers as a trusted technical advisor</p></li><li><p style=\"min-height:1.5em\">Ability to travel approximately 20%</p></li></ul><p style=\"min-height:1.5em\"> </p><h2>HOW WE WORK</h2><p style=\"min-height:1.5em\">We offer a flexible hybrid work arrangement that prioritizes in-office collaboration. Employees are expected to be on-site 3 days per week (Monday, Tuesday, and Thursday).<br /></p><h2><strong>SALARY &amp; BENEFITS</strong></h2><p style=\"min-height:1.5em\">Full-time employees outside the U.S. enjoy a comprehensive benefits program tailored to their region of residence.</p><p style=\"min-height:1.5em\">Benchling takes a market-based approach to pay. The candidate's starting pay will be determined based on job-related skills, experience, qualifications, interview performance, and work location.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">#LI-Hybrid </p><p style=\"min-height:1.5em\">#BI-Hybrid</p><p style=\"min-height:1.5em\"><strong>Benchling welcomes everyone.</strong></p><p style=\"min-height:1.5em\">We believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences. <br /><br />We are an equal opportunity employer. That means we don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance.</p>","descriptionPlain":"We are rebuilding biotech for the AI era.\n\nWhen a breakthrough is delayed, the world waits. Getting a molecule from discovery to patients, or a crop from lab to field, involves thousands of slow, manual, disconnected steps. AI has the potential to change this, compressing decades of R&D work into years. But that only happens when clean, structured scientific data and AI are built into how science gets done.\n\nBenchling is the AI platform for biotech R&D. Scientists use Benchling to design experiments, capture structured data, and run AI agents and models directly in their workflows. Over 200,000 scientists around the world trust Benchling to power their most important work, from academic labs to Sanofi, Moderna, and more than half of the world's top 50 biopharma.\n\nWe’re building an AI scientist for our customers. We can’t do that if we haven’t built the muscle ourselves. AI fluency is the foundation we build on; it's core to how we work, and we're committed to helping every new hire integrate it into their day-to-day. As part of our interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today.\n\n\nROLE OVERVIEW\n\nWe are seeking a highly skilled and enthusiastic Solutions Consultant with expertise at the intersection of complex software systems and the IT and Data Science landscape within enterprise life sciences R&D. In this role, you will be instrumental in partnering directly with our customers to understand their unique IT infrastructure, data workflows, and analytical needs. You will leverage your technical expertise and understanding of Benchling to design impactful and practical solutions that streamline their operations, accelerate data-driven discovery, and contribute to the biotech software and AI revolution. This is an exciting opportunity to work closely not just with our customers but also our engineering, security, and product teams to shape the future of scientific software.\n \n\n\nRESPONSIBILITIES\n\n - Identify IT & Data Science Pain Points and Define Key Success Metrics: Engage deeply with IT leaders, data scientists, and bioinformatics specialists at biotechnology companies to understand their critical pain points related to software systems, data management, and analysis, and collaboratively define key metrics to measure the success of Benchling in addressing those challenges\n\n - Engage with Solutions Consulting Peers: Work closely with R&D and Business Value solutions consultants to ensure cohesive and comprehensive solutions are presented to customers, addressing both scientific and strategic business needs\n\n - Design and Showcase IT Integrations and Data Pipelines: Architect and demonstrate cloud-based integrations between Benchling and other enterprise IT systems (e.g., LIMS, ELN, ERP) and develop data pipelines to facilitate data sharing, analysis, and reporting for data science teams\n\n - Collaborate on Data Science Focused Features: Partner closely with engineers and product managers to define, prioritize, and execute on new Benchling features and integrations that specifically address the requirements of data scientists and bioinformaticians\n\n - Enable Complex Enterprise Deployments with IT & Data Science Focus: Collaborate with Professional Services and Customer Success teams to ensure successful and scalable rollouts of Benchling at large enterprise customers, with a specific focus on integrating with their existing IT infrastructure and enabling data science (AI/ML) workflows\n\n - Develop Targeted Messaging for IT & Data Science Audiences: Partner with Sales and Marketing to develop compelling pitches and materials that highlight Benchling's value proposition for IT departments and Data Science teams within the evolving biotechnology landscape\n\n - Contribute to IT & Data Science Best Practices and Product Development: Participate in and contribute to initiatives focused on developing best practices for integrating Benchling within complex IT environments and shaping the product roadmap to better serve the needs of IT and data science users \n   \n\n\nQUALIFICATIONS\n\n - Bachelor’s degree in Computer Science, Information Technology, Data Science, Bioinformatics, or a related technical field (advanced degree preferred).\n\n - 5+ years of direct experience working with complex software systems, with a strong emphasis on cloud-based, enterprise-scale IT infrastructure, data management, and data analysis within the life sciences R&D space, including experience in developing or working with APIs in Python or R.\n\n - Excellent at listening to diverse stakeholders (including IT professionals, data scientists, and scientists) and expressing technical ideas clearly\n\n - Great at understanding the needs and challenges of both technical and scientific users, and quickly grasping complex scientific and technical concepts\n\n - Proven ability to partner effectively with engineering and security teams to solve challenging technical problems related to software integration, data pipelines, and system architecture.\n\n - Curious, creative, and tenacious, with a passion for leveraging technology to solve complex problems in life sciences\n\n - Excited to collaborate with customers as a trusted technical advisor\n\n - Ability to travel approximately 20%\n\n \n\n\nHOW WE WORK\n\nWe offer a flexible hybrid work arrangement that prioritizes in-office collaboration. Employees are expected to be on-site 3 days per week (Monday, Tuesday, and Thursday).\n\n\n\nSALARY & BENEFITS\n\nFull-time employees outside the U.S. enjoy a comprehensive benefits program tailored to their region of residence.\n\nBenchling takes a market-based approach to pay. The candidate's starting pay will be determined based on job-related skills, experience, qualifications, interview performance, and work location.\n\n#LI-Hybrid\n\n#BI-Hybrid\n\nBenchling welcomes everyone.\n\nWe believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences.\n\nWe are an equal opportunity employer. That means we don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance."},{"id":"56bc9dab-e0e9-4fd7-83c7-55a99d2ee094","title":"Solution Consultant - IT & DS","department":"Sales","team":"Solution Consulting - IT & Data Science","employmentType":"FullTime","location":"London, England","secondaryLocations":[],"publishedAt":"2026-03-13T20:28:43.911+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United Kingdom"}},"jobUrl":"https://jobs.ashbyhq.com/benchling/56bc9dab-e0e9-4fd7-83c7-55a99d2ee094","applyUrl":"https://jobs.ashbyhq.com/benchling/56bc9dab-e0e9-4fd7-83c7-55a99d2ee094/application","descriptionHtml":"<p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">We are rebuilding biotech for the AI era.<br /><br />When a breakthrough is delayed, the world waits. Getting a molecule from discovery to patients, or a crop from lab to field, involves thousands of slow, manual, disconnected steps. AI has the potential to change this, compressing decades of R&amp;D work into years. But that only happens when clean, structured scientific data and AI are built into how science gets done.<br /><br />Benchling is the AI platform for biotech R&amp;D. Scientists use Benchling to design experiments, capture structured data, and run AI agents and models directly in their workflows. Over 200,000 scientists around the world trust Benchling to power their most important work, from academic labs to Sanofi, Moderna, and more than half of the world's top 50 biopharma.<br /><br />We’re building an AI scientist for our customers. We can’t do that if we haven’t built the muscle ourselves. AI fluency is the foundation we build on; it's core to how we work, and we're committed to helping every new hire integrate it into their day-to-day. As part of our interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"></p><h2><strong>ROLE OVERVIEW</strong></h2><p style=\"min-height:1.5em\">We are seeking a highly skilled and enthusiastic Solutions Consultant with expertise at the intersection of complex software systems and the IT and Data Science landscape within enterprise life sciences R&amp;D.  In this role, you will be instrumental in partnering directly with our customers to understand their unique IT infrastructure, data workflows, and analytical needs. You will leverage your technical expertise and understanding of Benchling to design impactful and practical solutions that streamline their operations, accelerate data-driven discovery, and contribute to the biotech software and AI revolution. This is an exciting opportunity to work closely not just with our customers but also our engineering, security, and product teams to shape the future of scientific software.<br /> </p><h2><strong>RESPONSIBILITIES</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Identify IT &amp; Data Science Pain Points and Define Key Success Metrics</strong>: Engage deeply with IT leaders, data scientists, and bioinformatics specialists at biotechnology companies to understand their critical pain points related to software systems, data management, and analysis, and collaboratively define key metrics to measure the success of Benchling in addressing those challenges</p></li><li><p style=\"min-height:1.5em\"><strong>Engage with Solutions Consulting Peers:</strong> Work closely with R&amp;D and Business Value solutions consultants to ensure cohesive and comprehensive solutions are presented to customers, addressing both scientific and strategic business needs</p></li><li><p style=\"min-height:1.5em\"><strong>Design and Showcase IT Integrations and Data Pipelines</strong>: Architect and demonstrate cloud-based integrations between Benchling and other enterprise IT systems (e.g., LIMS, ELN, ERP) and develop data pipelines to facilitate data sharing, analysis, and reporting for data science teams</p></li><li><p style=\"min-height:1.5em\"><strong>Collaborate on Data Science Focused Features</strong>: Partner closely with engineers and product managers to define, prioritize, and execute on new Benchling features and integrations that specifically address the requirements of data scientists and bioinformaticians</p></li><li><p style=\"min-height:1.5em\"><strong>Enable Complex Enterprise Deployments with IT &amp; Data Science Focus</strong>: Collaborate with Professional Services and Customer Success teams to ensure successful and scalable rollouts of Benchling at large enterprise customers, with a specific focus on integrating with their existing IT infrastructure and enabling data science (AI/ML) workflows</p></li><li><p style=\"min-height:1.5em\"><strong>Develop Targeted Messaging for IT &amp; Data Science Audiences</strong>: Partner with Sales and Marketing to develop compelling pitches and materials that highlight Benchling's value proposition for IT departments and Data Science teams within the evolving biotechnology landscape</p></li><li><p style=\"min-height:1.5em\"><strong>Contribute to IT &amp; Data Science Best Practices and Product Development</strong>: Participate in and contribute to initiatives focused on developing best practices for integrating Benchling within complex IT environments and shaping the product roadmap to better serve the needs of IT and data science users <br /></p></li></ul><h2><strong>QUALIFICATIONS</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Bachelor’s degree in Computer Science, Information Technology, Data Science, Bioinformatics, or a related technical field (advanced degree preferred).</p></li><li><p style=\"min-height:1.5em\">5+ years of direct experience working with complex software systems, with a strong emphasis on cloud-based, enterprise-scale IT infrastructure, data management, and data analysis within the life sciences R&amp;D space, including experience in developing or working with APIs in Python or R.</p></li><li><p style=\"min-height:1.5em\">Excellent at listening to diverse stakeholders (including IT professionals, data scientists, and scientists) and expressing technical ideas clearly</p></li><li><p style=\"min-height:1.5em\">Great at understanding the needs and challenges of both technical and scientific users, and quickly grasping complex scientific and technical concepts</p></li><li><p style=\"min-height:1.5em\">Proven ability to partner effectively with engineering and security teams to solve challenging technical problems related to software integration, data pipelines, and system architecture.</p></li><li><p style=\"min-height:1.5em\">Curious, creative, and tenacious, with a passion for leveraging technology to solve complex problems in life sciences</p></li><li><p style=\"min-height:1.5em\">Excited to collaborate with customers as a trusted technical advisor</p></li><li><p style=\"min-height:1.5em\">Ability to travel approximately 20%</p></li></ul><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"></p><h2><strong>SALARY &amp; BENEFITS</strong></h2><p style=\"min-height:1.5em\">Full-time employees outside the U.S. enjoy a comprehensive benefits program tailored to their region of residence.</p><p style=\"min-height:1.5em\">Benchling takes a market-based approach to pay. The candidate's starting pay will be determined based on job-related skills, experience, qualifications, interview performance, and work location.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">#LI-Remote </p><p style=\"min-height:1.5em\">#BI-Remote</p><p style=\"min-height:1.5em\"><strong>Benchling welcomes everyone.</strong></p><p style=\"min-height:1.5em\">We believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences. <br /><br />We are an equal opportunity employer. That means we don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance.</p>","descriptionPlain":"We are rebuilding biotech for the AI era.\n\nWhen a breakthrough is delayed, the world waits. Getting a molecule from discovery to patients, or a crop from lab to field, involves thousands of slow, manual, disconnected steps. AI has the potential to change this, compressing decades of R&D work into years. But that only happens when clean, structured scientific data and AI are built into how science gets done.\n\nBenchling is the AI platform for biotech R&D. Scientists use Benchling to design experiments, capture structured data, and run AI agents and models directly in their workflows. Over 200,000 scientists around the world trust Benchling to power their most important work, from academic labs to Sanofi, Moderna, and more than half of the world's top 50 biopharma.\n\nWe’re building an AI scientist for our customers. We can’t do that if we haven’t built the muscle ourselves. AI fluency is the foundation we build on; it's core to how we work, and we're committed to helping every new hire integrate it into their day-to-day. As part of our interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today.\n\n\nROLE OVERVIEW\n\nWe are seeking a highly skilled and enthusiastic Solutions Consultant with expertise at the intersection of complex software systems and the IT and Data Science landscape within enterprise life sciences R&D. In this role, you will be instrumental in partnering directly with our customers to understand their unique IT infrastructure, data workflows, and analytical needs. You will leverage your technical expertise and understanding of Benchling to design impactful and practical solutions that streamline their operations, accelerate data-driven discovery, and contribute to the biotech software and AI revolution. This is an exciting opportunity to work closely not just with our customers but also our engineering, security, and product teams to shape the future of scientific software.\n \n\n\nRESPONSIBILITIES\n\n - Identify IT & Data Science Pain Points and Define Key Success Metrics: Engage deeply with IT leaders, data scientists, and bioinformatics specialists at biotechnology companies to understand their critical pain points related to software systems, data management, and analysis, and collaboratively define key metrics to measure the success of Benchling in addressing those challenges\n\n - Engage with Solutions Consulting Peers: Work closely with R&D and Business Value solutions consultants to ensure cohesive and comprehensive solutions are presented to customers, addressing both scientific and strategic business needs\n\n - Design and Showcase IT Integrations and Data Pipelines: Architect and demonstrate cloud-based integrations between Benchling and other enterprise IT systems (e.g., LIMS, ELN, ERP) and develop data pipelines to facilitate data sharing, analysis, and reporting for data science teams\n\n - Collaborate on Data Science Focused Features: Partner closely with engineers and product managers to define, prioritize, and execute on new Benchling features and integrations that specifically address the requirements of data scientists and bioinformaticians\n\n - Enable Complex Enterprise Deployments with IT & Data Science Focus: Collaborate with Professional Services and Customer Success teams to ensure successful and scalable rollouts of Benchling at large enterprise customers, with a specific focus on integrating with their existing IT infrastructure and enabling data science (AI/ML) workflows\n\n - Develop Targeted Messaging for IT & Data Science Audiences: Partner with Sales and Marketing to develop compelling pitches and materials that highlight Benchling's value proposition for IT departments and Data Science teams within the evolving biotechnology landscape\n\n - Contribute to IT & Data Science Best Practices and Product Development: Participate in and contribute to initiatives focused on developing best practices for integrating Benchling within complex IT environments and shaping the product roadmap to better serve the needs of IT and data science users \n   \n\n\nQUALIFICATIONS\n\n - Bachelor’s degree in Computer Science, Information Technology, Data Science, Bioinformatics, or a related technical field (advanced degree preferred).\n\n - 5+ years of direct experience working with complex software systems, with a strong emphasis on cloud-based, enterprise-scale IT infrastructure, data management, and data analysis within the life sciences R&D space, including experience in developing or working with APIs in Python or R.\n\n - Excellent at listening to diverse stakeholders (including IT professionals, data scientists, and scientists) and expressing technical ideas clearly\n\n - Great at understanding the needs and challenges of both technical and scientific users, and quickly grasping complex scientific and technical concepts\n\n - Proven ability to partner effectively with engineering and security teams to solve challenging technical problems related to software integration, data pipelines, and system architecture.\n\n - Curious, creative, and tenacious, with a passion for leveraging technology to solve complex problems in life sciences\n\n - Excited to collaborate with customers as a trusted technical advisor\n\n - Ability to travel approximately 20%\n\n\nSALARY & BENEFITS\n\nFull-time employees outside the U.S. enjoy a comprehensive benefits program tailored to their region of residence.\n\nBenchling takes a market-based approach to pay. The candidate's starting pay will be determined based on job-related skills, experience, qualifications, interview performance, and work location.\n\n#LI-Remote\n\n#BI-Remote\n\nBenchling welcomes everyone.\n\nWe believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences.\n\nWe are an equal opportunity employer. That means we don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance."},{"id":"6a257ba6-3bc1-4599-bdd4-3878fd78e0aa","title":"Legal Counsel, Product and AI","department":"Legal","team":"Legal","employmentType":"FullTime","location":"San Francisco, CA","secondaryLocations":[],"publishedAt":"2026-03-17T20:52:48.681+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/benchling/6a257ba6-3bc1-4599-bdd4-3878fd78e0aa","applyUrl":"https://jobs.ashbyhq.com/benchling/6a257ba6-3bc1-4599-bdd4-3878fd78e0aa/application","descriptionHtml":"<p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">We are rebuilding biotech for the AI era.<br /><br />When a breakthrough is delayed, the world waits. Getting a molecule from discovery to patients, or a crop from lab to field, involves thousands of slow, manual, disconnected steps. AI has the potential to change this, compressing decades of R&amp;D work into years. But that only happens when clean, structured scientific data and AI are built into how science gets done.<br /><br />Benchling is the AI platform for biotech R&amp;D. Scientists use Benchling to design experiments, capture structured data, and run AI agents and models directly in their workflows. Over 200,000 scientists around the world trust Benchling to power their most important work, from academic labs to Sanofi, Moderna, and more than half of the world's top 50 biopharma.<br /><br />We’re building an AI scientist for our customers. We can’t do that if we haven’t built the muscle ourselves. AI fluency is the foundation we build on; it's core to how we work, and we're committed to helping every new hire integrate it into their day-to-day. As part of our interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"></p><h2><strong>ROLE OVERVIEW</strong></h2><p style=\"min-height:1.5em\">We are looking for a mission-driven, technically fluent, and highly motivated attorney to join our legal team as <strong>Product and AI Counsel</strong>.</p><p style=\"min-height:1.5em\">In this role, you will serve as an integrated, <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://medium.com/@hikevin/full-stack-product-counsel-reclaiming-the-original-vision-8488e85d1392\"><u>“full-stack” product counsel</u></a> – a trusted legal partner embedded with Benchling’s product and engineering teams, supporting and helping to execute the legal strategy for our AI-powered products and core platform features across their entire lifecycle, reporting to the head of the Product, AI, and Security Legal function. You will provide end-to-end legal guidance spanning intellectual property, data privacy, AI governance, technology licensing, and commercial terms – synthesizing risk across domains rather than working in silos. This is a unique opportunity for a pragmatic, business-oriented attorney who is deeply fluent in technology (including in their own use of AI tools) and who thrives at the intersection of product development, strategic partnerships, and customer enablement. We welcome experienced product counsel as well as tech transactions attorneys who have developed broad, integrated legal skills through the demands of complex technology deals.</p><p style=\"min-height:1.5em\"></p><h2><strong>RESPONSIBILITIES</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Core Product Counseling:</strong> Serve as a key legal partner to Benchling’s product and engineering teams – with a particular focus on those teams who are at heart of our core strategy to build AI into every aspect of our leading life sciences R&amp;D platform – providing guidance on compliance, risk management, intellectual property, data privacy, and terms of service throughout the product lifecycle. You will engage from early product ideation through launch and beyond, identifying legal dependencies across domains and making integrated tradeoff recommendations that balance innovation with legal protection.</p></li><li><p style=\"min-height:1.5em\"><strong>AI Terms Negotiation and Operationalization:</strong> Negotiate AI service terms, amendments, and data-related provisions with enterprise customers, including complex, high-value accounts. You will maintain and improve an AI terms negotiation playbook for the broader legal team, create training materials and talk tracks for account executives, and work cross-functionally to operationalize product-related requirements negotiated in customer contracts. You will also support the legal strategy for Benchling’s MSA, TOS, and AI Service Terms as the product evolves.</p></li><li><p style=\"min-height:1.5em\"><strong>Partnerships and Licensing:</strong> Provide end-to-end legal support for strategic AI partnerships, including technology licensing, co-development agreements, data sharing arrangements, and go-to-market collaboration terms. You will structure and negotiate deals with key AI partners, as well as data licensing arrangements that advance Benchling’s AI product roadmap.</p></li><li><p style=\"min-height:1.5em\"><strong>Cross-Functional AI GTM Support:</strong> Collaborate with sales, marketing, and customer success teams to support AI go-to-market efforts, providing clear, risk-calibrated guidance that helps Benchling’s customers adopt AI features confidently. This will include supporting the development of customer-facing collateral on AI legal topics and enablement sessions for account executives and customer success representatives.</p></li><li><p style=\"min-height:1.5em\"><strong>IP Protection, Security Incident Readiness, Privacy, and AI Governance:</strong> Partner with Benchling’s Security team to develop and operationalize customer data protection and AI governance policies. Support security incident response readiness, including preparing legal playbooks and coordinating with outside counsel. Support the company’s Data Protection Officer on privacy and data protection matters, including advising on data processing practices, supporting responses to data subject requests, and helping ensure compliance with global data protection regulations such as GDPR. Stay current on evolving regulations – including NIS2, the EU Data Act, and the EU AI Act – and advise product and engineering teams on best practices and compliance implications for Benchling’s platform.</p></li></ul><p style=\"min-height:1.5em\"> </p><h2><strong>QUALIFICATIONS</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Experience: </strong>5–8+ years of relevant legal experience, with meaningful in-house product counsel experience at a technology or SaaS company, or equivalent experience in complex technology transactions, IP licensing, or technology-focused commercial work at a firm or in-house. Experience advising on AI/ML products, data privacy, data licensing, or cloud platform issues is strongly preferred. Working knowledge of global data protection laws (such as GDPR) is a plus. Familiarity with the life sciences or biotech industry is also a plus.</p></li><li><p style=\"min-height:1.5em\"><strong>J.D. from an accredited law school</strong> and active membership in good standing of at least one U.S. state bar (California preferred).</p></li><li><p style=\"min-height:1.5em\"><strong>Strategic and Autonomous Problem Solver:</strong> You provide entrepreneurial, pragmatic legal advice that integrates risk assessment across multiple domains — IP, privacy, regulatory, commercial — into unified recommendations rather than siloed opinions. You can see both the forest and the trees, synthesizing tradeoffs to help the business move forward rather than issuing binary approvals. You are comfortable owning outcomes end-to-end for your product areas, knowing when and how to bring in specialist support. You are highly organized and can manage competing priorities without dropping threads.</p></li><li><p style=\"min-height:1.5em\"><strong>Exceptional Communicator:</strong> Outstanding written and verbal communication skills with a talent for distilling complexity into concise, actionable guidance. You frame legal issues in product- and business-oriented terms for product leaders, engineers, and executives (without legalese), and you are effective at influencing cross-functional alignment.</p></li><li><p style=\"min-height:1.5em\"><strong>Technically Fluent and AI-Native:</strong> You can read architecture diagrams, understand data flows, and engage substantively with engineering teams — you don’t need to code, but you need to understand what is being built well enough to spot issues others won’t flag. You already use AI tools (such as Claude or similar LLM-based tools) as a core part of your legal practice — for research, contract analysis, drafting, or building workflows — and you arrive with established best practices you’re excited to share with the broader team. You embrace change with intellectual curiosity, are eager to learn about Benchling’s products and the life sciences industry, and proactively seek ways to improve the legal team’s impact.</p></li></ul><p style=\"min-height:1.5em\"> </p><h2><strong>HOW WE WORK</strong></h2><p style=\"min-height:1.5em\">We offer a flexible hybrid work arrangement that prioritizes in-office collaboration. Employees are expected to be on-site 3 days per week (Monday, Tuesday, and Thursday).<br /><br /><br /></p><p style=\"min-height:1.5em\">#LI-Hybrid</p><p style=\"min-height:1.5em\">#BI-Hybrid <br /><br />#LI-TD1</p><p style=\"min-height:1.5em\"><strong>Benchling welcomes everyone.</strong></p><p style=\"min-height:1.5em\">We believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences. <br /><br />We are an equal opportunity employer. That means we don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance.</p>","descriptionPlain":"We are rebuilding biotech for the AI era.\n\nWhen a breakthrough is delayed, the world waits. Getting a molecule from discovery to patients, or a crop from lab to field, involves thousands of slow, manual, disconnected steps. AI has the potential to change this, compressing decades of R&D work into years. But that only happens when clean, structured scientific data and AI are built into how science gets done.\n\nBenchling is the AI platform for biotech R&D. Scientists use Benchling to design experiments, capture structured data, and run AI agents and models directly in their workflows. Over 200,000 scientists around the world trust Benchling to power their most important work, from academic labs to Sanofi, Moderna, and more than half of the world's top 50 biopharma.\n\nWe’re building an AI scientist for our customers. We can’t do that if we haven’t built the muscle ourselves. AI fluency is the foundation we build on; it's core to how we work, and we're committed to helping every new hire integrate it into their day-to-day. As part of our interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today.\n\n\nROLE OVERVIEW\n\nWe are looking for a mission-driven, technically fluent, and highly motivated attorney to join our legal team as Product and AI Counsel.\n\nIn this role, you will serve as an integrated, “full-stack” product counsel https://medium.com/@hikevin/full-stack-product-counsel-reclaiming-the-original-vision-8488e85d1392 – a trusted legal partner embedded with Benchling’s product and engineering teams, supporting and helping to execute the legal strategy for our AI-powered products and core platform features across their entire lifecycle, reporting to the head of the Product, AI, and Security Legal function. You will provide end-to-end legal guidance spanning intellectual property, data privacy, AI governance, technology licensing, and commercial terms – synthesizing risk across domains rather than working in silos. This is a unique opportunity for a pragmatic, business-oriented attorney who is deeply fluent in technology (including in their own use of AI tools) and who thrives at the intersection of product development, strategic partnerships, and customer enablement. We welcome experienced product counsel as well as tech transactions attorneys who have developed broad, integrated legal skills through the demands of complex technology deals.\n\n\nRESPONSIBILITIES\n\n - Core Product Counseling: Serve as a key legal partner to Benchling’s product and engineering teams – with a particular focus on those teams who are at heart of our core strategy to build AI into every aspect of our leading life sciences R&D platform – providing guidance on compliance, risk management, intellectual property, data privacy, and terms of service throughout the product lifecycle. You will engage from early product ideation through launch and beyond, identifying legal dependencies across domains and making integrated tradeoff recommendations that balance innovation with legal protection.\n\n - AI Terms Negotiation and Operationalization: Negotiate AI service terms, amendments, and data-related provisions with enterprise customers, including complex, high-value accounts. You will maintain and improve an AI terms negotiation playbook for the broader legal team, create training materials and talk tracks for account executives, and work cross-functionally to operationalize product-related requirements negotiated in customer contracts. You will also support the legal strategy for Benchling’s MSA, TOS, and AI Service Terms as the product evolves.\n\n - Partnerships and Licensing: Provide end-to-end legal support for strategic AI partnerships, including technology licensing, co-development agreements, data sharing arrangements, and go-to-market collaboration terms. You will structure and negotiate deals with key AI partners, as well as data licensing arrangements that advance Benchling’s AI product roadmap.\n\n - Cross-Functional AI GTM Support: Collaborate with sales, marketing, and customer success teams to support AI go-to-market efforts, providing clear, risk-calibrated guidance that helps Benchling’s customers adopt AI features confidently. This will include supporting the development of customer-facing collateral on AI legal topics and enablement sessions for account executives and customer success representatives.\n\n - IP Protection, Security Incident Readiness, Privacy, and AI Governance: Partner with Benchling’s Security team to develop and operationalize customer data protection and AI governance policies. Support security incident response readiness, including preparing legal playbooks and coordinating with outside counsel. Support the company’s Data Protection Officer on privacy and data protection matters, including advising on data processing practices, supporting responses to data subject requests, and helping ensure compliance with global data protection regulations such as GDPR. Stay current on evolving regulations – including NIS2, the EU Data Act, and the EU AI Act – and advise product and engineering teams on best practices and compliance implications for Benchling’s platform.\n\n \n\n\nQUALIFICATIONS\n\n - Experience: 5–8+ years of relevant legal experience, with meaningful in-house product counsel experience at a technology or SaaS company, or equivalent experience in complex technology transactions, IP licensing, or technology-focused commercial work at a firm or in-house. Experience advising on AI/ML products, data privacy, data licensing, or cloud platform issues is strongly preferred. Working knowledge of global data protection laws (such as GDPR) is a plus. Familiarity with the life sciences or biotech industry is also a plus.\n\n - J.D. from an accredited law school and active membership in good standing of at least one U.S. state bar (California preferred).\n\n - Strategic and Autonomous Problem Solver: You provide entrepreneurial, pragmatic legal advice that integrates risk assessment across multiple domains — IP, privacy, regulatory, commercial — into unified recommendations rather than siloed opinions. You can see both the forest and the trees, synthesizing tradeoffs to help the business move forward rather than issuing binary approvals. You are comfortable owning outcomes end-to-end for your product areas, knowing when and how to bring in specialist support. You are highly organized and can manage competing priorities without dropping threads.\n\n - Exceptional Communicator: Outstanding written and verbal communication skills with a talent for distilling complexity into concise, actionable guidance. You frame legal issues in product- and business-oriented terms for product leaders, engineers, and executives (without legalese), and you are effective at influencing cross-functional alignment.\n\n - Technically Fluent and AI-Native: You can read architecture diagrams, understand data flows, and engage substantively with engineering teams — you don’t need to code, but you need to understand what is being built well enough to spot issues others won’t flag. You already use AI tools (such as Claude or similar LLM-based tools) as a core part of your legal practice — for research, contract analysis, drafting, or building workflows — and you arrive with established best practices you’re excited to share with the broader team. You embrace change with intellectual curiosity, are eager to learn about Benchling’s products and the life sciences industry, and proactively seek ways to improve the legal team’s impact.\n\n \n\n\nHOW WE WORK\n\nWe offer a flexible hybrid work arrangement that prioritizes in-office collaboration. Employees are expected to be on-site 3 days per week (Monday, Tuesday, and Thursday).\n\n\n\n\n#LI-Hybrid\n\n#BI-Hybrid\n\n#LI-TD1\n\nBenchling welcomes everyone.\n\nWe believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences.\n\nWe are an equal opportunity employer. That means we don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance."},{"id":"0229ae3c-438c-419b-a283-48450e041810","title":"Software Engineer, Full Stack (Chemistry)","department":"Engineering","team":"Engineering: Applications","employmentType":"FullTime","location":"Remote, US","secondaryLocations":[],"publishedAt":"2026-03-23T22:57:42.257+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/benchling/0229ae3c-438c-419b-a283-48450e041810","applyUrl":"https://jobs.ashbyhq.com/benchling/0229ae3c-438c-419b-a283-48450e041810/application","descriptionHtml":"<p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">We are rebuilding biotech for the AI era.<br /><br />When a breakthrough is delayed, the world waits. Getting a molecule from discovery to patients, or a crop from lab to field, involves thousands of slow, manual, disconnected steps. AI has the potential to change this, compressing decades of R&amp;D work into years. But that only happens when clean, structured scientific data and AI are built into how science gets done.<br /><br />Benchling is the AI platform for biotech R&amp;D. Scientists use Benchling to design experiments, capture structured data, and run AI agents and models directly in their workflows. Over 200,000 scientists around the world trust Benchling to power their most important work, from academic labs to Sanofi, Moderna, and more than half of the world's top 50 biopharma.<br /><br />We’re building an AI scientist for our customers. We can’t do that if we haven’t built the muscle ourselves. AI fluency is the foundation we build on; it's core to how we work, and we're committed to helping every new hire integrate it into their day-to-day. As part of our interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"></p><h2><strong>ROLE OVERVIEW</strong></h2><p style=\"min-height:1.5em\">Benchling has always been the go-to platform for Biotech, but this year we are expanding into additional modalities including Chemistry. Chemistry is one of the key features requested by our customers, and this team is organized to rapidly iterate on brand new capabilities for Chemistry users.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">The Chemistry team will build from our existing support for molecules toward a full chemistry solution, integrated with our notebook and our core registry product. Benchling’s  customers interact with our products daily, and they trust them with their most important assets. Chemistry is a full-stack team on a mission to accelerate science by creating powerful, intuitive tools that support a broad range of scientific workflows. We obsess over quality and data integrity.<br /></p><h2><strong>RESPONSIBILITIES</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Drive complex, end-to-end projects</strong>: Lead the design, implementation, and delivery of high-impact features and systems across the stack (React + Python). Translate product requirements into scalable architecture and thoughtful user experiences, while proactively identifying risks and tradeoffs.</p></li><li><p style=\"min-height:1.5em\"><strong>Shape technical direction and architecture</strong>: Make foundational engineering decisions that improve system performance, reliability, and scalability. Collaborate with other senior engineers to evolve our platform and influence long-term technical strategy.<br /><strong>Collaborate cross-functionally</strong>: Work closely with product managers, designers, customer success, and other engineering teams to create clarity and ensure alignment on goals, seamless handoffs, and shared understanding of scientific user needs.</p></li><li><p style=\"min-height:1.5em\"><strong>Identify and address technical debt</strong>: Own proactive improvements to the codebase and infrastructure. Refactor critical systems for maintainability and performance, and champion investments that improve long-term developer velocity.</p></li><li><p style=\"min-height:1.5em\"><strong>Design for performance and scale</strong>: Build systems that can handle the complexity and scale of life sciences R&amp;D. Optimize backend performance, frontend responsiveness, and system reliability.</p></li></ul><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Mentor and support other engineers</strong>: Act as a technical mentor and sounding board for other engineers. Help grow the team’s technical skills through guidance, pairing, and knowledge sharing. Be a force multiplier for the team.</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Elevate code quality and engineering practices</strong>: Set high standards for code quality, testing, documentation, and operational excellence. Lead by example, perform thorough code reviews, and help raise the bar across the team.</p></li></ul></li><li><p style=\"min-height:1.5em\"><strong>Embrace ambiguity and domain complexity</strong>: Operate effectively in a fast-paced environment with evolving scientific requirements. Rapidly learn new technologies and help the team do the same.</p></li></ul><p style=\"min-height:1.5em\"><strong>Act with ownership and accountability</strong>: Take responsibility not just for your code, but for the outcomes it enables. Push for clarity, follow through on commitments, and support others in doing the same.</p><p style=\"min-height:1.5em\"></p><h2><strong>QUALIFICATIONS</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"> 3+ years of professional software engineering experience</p></li><li><p style=\"min-height:1.5em\">Strong coding skills and engineering fundamentals – able to turn product requirements into well-architected, maintainable, and tested code</p></li><li><p style=\"min-height:1.5em\">Experience building scalable, reliable systems with attention to performance and user impact</p></li><li><p style=\"min-height:1.5em\">Proven ability to work across teams – partnering with product, design, and platform groups to ship cohesive solutions</p></li><li><p style=\"min-height:1.5em\">Strategic problem solving – tackles complex, ambiguous technical challenges with a focus on long-term impact, scalability, and user value</p></li><li><p style=\"min-height:1.5em\">Clear and effective communicator, especially in cross-functional settings</p></li><li><p style=\"min-height:1.5em\">Curiosity and adaptability – excited to learn about life sciences and work in a fast-changing domain (no prior domain knowledge required – though it’s a huge bonus )</p></li></ul><p style=\"min-height:1.5em\"> </p><p style=\"min-height:1.5em\">#LI-Hybrid </p><p style=\"min-height:1.5em\">#BI-Hybrid</p><p style=\"min-height:1.5em\">#LI-GP1</p><p style=\"min-height:1.5em\"><strong>Benchling welcomes everyone.</strong></p><p style=\"min-height:1.5em\">We believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences. <br /><br />We are an equal opportunity employer. That means we don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance.</p>","descriptionPlain":"We are rebuilding biotech for the AI era.\n\nWhen a breakthrough is delayed, the world waits. Getting a molecule from discovery to patients, or a crop from lab to field, involves thousands of slow, manual, disconnected steps. AI has the potential to change this, compressing decades of R&D work into years. But that only happens when clean, structured scientific data and AI are built into how science gets done.\n\nBenchling is the AI platform for biotech R&D. Scientists use Benchling to design experiments, capture structured data, and run AI agents and models directly in their workflows. Over 200,000 scientists around the world trust Benchling to power their most important work, from academic labs to Sanofi, Moderna, and more than half of the world's top 50 biopharma.\n\nWe’re building an AI scientist for our customers. We can’t do that if we haven’t built the muscle ourselves. AI fluency is the foundation we build on; it's core to how we work, and we're committed to helping every new hire integrate it into their day-to-day. As part of our interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today.\n\n\nROLE OVERVIEW\n\nBenchling has always been the go-to platform for Biotech, but this year we are expanding into additional modalities including Chemistry. Chemistry is one of the key features requested by our customers, and this team is organized to rapidly iterate on brand new capabilities for Chemistry users.\n\nThe Chemistry team will build from our existing support for molecules toward a full chemistry solution, integrated with our notebook and our core registry product. Benchling’s customers interact with our products daily, and they trust them with their most important assets. Chemistry is a full-stack team on a mission to accelerate science by creating powerful, intuitive tools that support a broad range of scientific workflows. We obsess over quality and data integrity.\n\n\n\nRESPONSIBILITIES\n\n - Drive complex, end-to-end projects: Lead the design, implementation, and delivery of high-impact features and systems across the stack (React + Python). Translate product requirements into scalable architecture and thoughtful user experiences, while proactively identifying risks and tradeoffs.\n\n - Shape technical direction and architecture: Make foundational engineering decisions that improve system performance, reliability, and scalability. Collaborate with other senior engineers to evolve our platform and influence long-term technical strategy.\n   Collaborate cross-functionally: Work closely with product managers, designers, customer success, and other engineering teams to create clarity and ensure alignment on goals, seamless handoffs, and shared understanding of scientific user needs.\n\n - Identify and address technical debt: Own proactive improvements to the codebase and infrastructure. Refactor critical systems for maintainability and performance, and champion investments that improve long-term developer velocity.\n\n - Design for performance and scale: Build systems that can handle the complexity and scale of life sciences R&D. Optimize backend performance, frontend responsiveness, and system reliability.\n\n - Mentor and support other engineers: Act as a technical mentor and sounding board for other engineers. Help grow the team’s technical skills through guidance, pairing, and knowledge sharing. Be a force multiplier for the team.\n   \n   - Elevate code quality and engineering practices: Set high standards for code quality, testing, documentation, and operational excellence. Lead by example, perform thorough code reviews, and help raise the bar across the team.\n\n - Embrace ambiguity and domain complexity: Operate effectively in a fast-paced environment with evolving scientific requirements. Rapidly learn new technologies and help the team do the same.\n\nAct with ownership and accountability: Take responsibility not just for your code, but for the outcomes it enables. Push for clarity, follow through on commitments, and support others in doing the same.\n\n\nQUALIFICATIONS\n\n - 3+ years of professional software engineering experience\n\n - Strong coding skills and engineering fundamentals – able to turn product requirements into well-architected, maintainable, and tested code\n\n - Experience building scalable, reliable systems with attention to performance and user impact\n\n - Proven ability to work across teams – partnering with product, design, and platform groups to ship cohesive solutions\n\n - Strategic problem solving – tackles complex, ambiguous technical challenges with a focus on long-term impact, scalability, and user value\n\n - Clear and effective communicator, especially in cross-functional settings\n\n - Curiosity and adaptability – excited to learn about life sciences and work in a fast-changing domain (no prior domain knowledge required – though it’s a huge bonus )\n\n \n\n#LI-Hybrid\n\n#BI-Hybrid\n\n#LI-GP1\n\nBenchling welcomes everyone.\n\nWe believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences.\n\nWe are an equal opportunity employer. That means we don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance."},{"id":"78ae90cf-22ff-4dd9-b597-a132ade29abf","title":"Technical Account Manager","department":"Customer Experience","team":"Customer Experience: Optimization Services ","employmentType":"FullTime","location":"Zurich, Switzerland","secondaryLocations":[],"publishedAt":"2026-03-27T16:46:12.665+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressCountry":"Switzerland","addressLocality":"Zurich"}},"jobUrl":"https://jobs.ashbyhq.com/benchling/78ae90cf-22ff-4dd9-b597-a132ade29abf","applyUrl":"https://jobs.ashbyhq.com/benchling/78ae90cf-22ff-4dd9-b597-a132ade29abf/application","descriptionHtml":"<p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">We are rebuilding biotech for the AI era.<br /><br />When a breakthrough is delayed, the world waits. Getting a molecule from discovery to patients, or a crop from lab to field, involves thousands of slow, manual, disconnected steps. AI has the potential to change this, compressing decades of R&amp;D work into years. But that only happens when clean, structured scientific data and AI are built into how science gets done.<br /><br />Benchling is the AI platform for biotech R&amp;D. Scientists use Benchling to design experiments, capture structured data, and run AI agents and models directly in their workflows. Over 200,000 scientists around the world trust Benchling to power their most important work, from academic labs to Sanofi, Moderna, and more than half of the world's top 50 biopharma.<br /><br />We’re building an AI scientist for our customers. We can’t do that if we haven’t built the muscle ourselves. AI fluency is the foundation we build on; it's core to how we work, and we're committed to helping every new hire integrate it into their day-to-day. As part of our interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"></p><h2><strong>ROLE OVERVIEW</strong></h2><p style=\"min-height:1.5em\">Benchling is building a world-class Customer Experience organization to drive the adoption of our platform across our rapidly growing customer base. The Technical Account Manager (TAM) plays a key role within the Optimization Services organization through directly supporting our customers as they leverage Benchling to transform how their research teams work together, post-go-live.<br /></p><p style=\"min-height:1.5em\">This role is based in Zurich and will serve as the primary TAM supporting Benchling’s EMEA customer base, with an emphasis on enterprise life science accounts. The successful candidate will bring existing Benchling product expertise and the ability to quickly take ownership of an established book of business, including accounts with complex, multi-workstream Success Packages.<br /></p><p style=\"min-height:1.5em\">The TAM works closely with Customer Success, Professional Services, and Support, in order to deliver a high quality, proactive Benchling experience for our customers. This role requires strong scientific acumen, project management skills, the ability to build trust with stakeholders ranging from bench scientists to heads of R&amp;D and IT leadership.<br /></p><p style=\"min-height:1.5em\">You will collaborate closely with internal and external teams to influence best practices and direction of the customers’ post-go-live experience. You will be responsible for liaising with key customer stakeholders to optimize their Benchling experience and be the point person for escalation management. You will be responsible for delivering on the commitments of Optimization Services within the Benchling Success Packages and delivery of commitments will include maintaining the client relationship and Benchling instance via regularly scheduled meetings and check-ins. You will also be responsible for advising, proactively selecting, and executing on Optimization Services Accelerators, fixed scope, short-duration, “sprint-based” projects that enhance specific aspects of the customer Benchling tenant and configuration.</p><p style=\"min-height:1.5em\"> </p><h2><strong>RESPONSIBILITIES</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Develop and maintain deep relationships with our customers, including scientists, heads of research, IT managers, and other stakeholders.</p></li><li><p style=\"min-height:1.5em\">Act as the main point of contact for Success Package delivery post-go-live; manage multiple accounts simultaneously with minimal oversight</p></li><li><p style=\"min-height:1.5em\">Proactively partner with customers, CX stakeholders and sales to optimize customers Benchling’s instance to ensure success, engagement, and influence expansion outcomes.</p></li><li><p style=\"min-height:1.5em\">Proactively identify, communicate, and mitigate potential risks and issues that could impact customer success (budget, scope, product gaps, adoption)</p></li><li><p style=\"min-height:1.5em\">Lead and execute projects and assignments as needed, including configuration and maintenance of customer Benchling tenant, dedicated follow up tasks, process documentation, new product area enablement, and delivery of project accelerators</p></li><li><p style=\"min-height:1.5em\">Proactively maintain and grow product knowledge, services delivery knowledge, and offerings to best support our customers.</p></li><li><p style=\"min-height:1.5em\">Develop and manage project plans for customer engagements, including defining scope, timelines, milestones, and deliverables for Optimization Services Accelerators.<br /></p></li></ul><h2><strong>QUALIFICATIONS</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Active Benchling experience required – candidates must demonstrate hands-on familiarity with Benchling and the ability to independently lead customer-facing Benchling engagements.</p></li><li><p style=\"min-height:1.5em\">BS or <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"http://M.Sc\">M.Sc</a>. in Molecular Biology, Biochemistry, Genetics, Bioengineering, or similar life science field, required.</p></li><li><p style=\"min-height:1.5em\">Experience in a lab or research setting; ability to empathize with scientists and can quickly understand complicated scientific concepts.</p></li><li><p style=\"min-height:1.5em\">Skilled in internal business systems and project management tools, including LucidChart, Smartsheets, Jira, Certinia, etc.</p></li><li><p style=\"min-height:1.5em\">Strong written and verbal communication skills; you are an excellent presenter and can quickly connect with a range of industry stakeholders, including scientists, project leads, and executives leadership.</p></li><li><p style=\"min-height:1.5em\">Autonomous and proactive; outstanding self-starter approach with the ability to be successful in a high-growth environment.</p></li><li><p style=\"min-height:1.5em\">Curious, creative, and tenacious; you are an advocate for customers and roll up your sleeves to help get a problem solved or a customer on-boarded.</p></li></ul><p style=\"min-height:1.5em\"><strong>BONUS IF YOU HAVE</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Technical experience with SQL, API integration, Python, etc.</p></li><li><p style=\"min-height:1.5em\">Familiarity with GxP or validated environment requirements</p></li></ul><p style=\"min-height:1.5em\"> </p><h2><strong>HOW WE WORK</strong></h2><p style=\"min-height:1.5em\">We offer a flexible hybrid work arrangement that prioritizes in-office collaboration. Employees are expected to be on-site 3 days per week (Monday, Tuesday, and Thursday).</p><h2></h2><h2><strong>SALARY &amp; BENEFITS</strong></h2><p style=\"min-height:1.5em\">Full-time employees outside the U.S. enjoy a comprehensive benefits program tailored to their region of residence.</p><p style=\"min-height:1.5em\">Benchling takes a market-based approach to pay. The candidate's starting pay will be determined based on job-related skills, experience, qualifications, interview performance, and work location.</p><h2></h2><p style=\"min-height:1.5em\">#LI-Hybrid </p><p style=\"min-height:1.5em\">#BI-Hybrid <br /><br />#LI-TD1</p><p style=\"min-height:1.5em\"><strong>Benchling welcomes everyone.</strong></p><p style=\"min-height:1.5em\">We believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences. <br /><br />We are an equal opportunity employer. That means we don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance.</p>","descriptionPlain":"We are rebuilding biotech for the AI era.\n\nWhen a breakthrough is delayed, the world waits. Getting a molecule from discovery to patients, or a crop from lab to field, involves thousands of slow, manual, disconnected steps. AI has the potential to change this, compressing decades of R&D work into years. But that only happens when clean, structured scientific data and AI are built into how science gets done.\n\nBenchling is the AI platform for biotech R&D. Scientists use Benchling to design experiments, capture structured data, and run AI agents and models directly in their workflows. Over 200,000 scientists around the world trust Benchling to power their most important work, from academic labs to Sanofi, Moderna, and more than half of the world's top 50 biopharma.\n\nWe’re building an AI scientist for our customers. We can’t do that if we haven’t built the muscle ourselves. AI fluency is the foundation we build on; it's core to how we work, and we're committed to helping every new hire integrate it into their day-to-day. As part of our interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today.\n\n\nROLE OVERVIEW\n\nBenchling is building a world-class Customer Experience organization to drive the adoption of our platform across our rapidly growing customer base. The Technical Account Manager (TAM) plays a key role within the Optimization Services organization through directly supporting our customers as they leverage Benchling to transform how their research teams work together, post-go-live.\n\n\nThis role is based in Zurich and will serve as the primary TAM supporting Benchling’s EMEA customer base, with an emphasis on enterprise life science accounts. The successful candidate will bring existing Benchling product expertise and the ability to quickly take ownership of an established book of business, including accounts with complex, multi-workstream Success Packages.\n\n\nThe TAM works closely with Customer Success, Professional Services, and Support, in order to deliver a high quality, proactive Benchling experience for our customers. This role requires strong scientific acumen, project management skills, the ability to build trust with stakeholders ranging from bench scientists to heads of R&D and IT leadership.\n\n\nYou will collaborate closely with internal and external teams to influence best practices and direction of the customers’ post-go-live experience. You will be responsible for liaising with key customer stakeholders to optimize their Benchling experience and be the point person for escalation management. You will be responsible for delivering on the commitments of Optimization Services within the Benchling Success Packages and delivery of commitments will include maintaining the client relationship and Benchling instance via regularly scheduled meetings and check-ins. You will also be responsible for advising, proactively selecting, and executing on Optimization Services Accelerators, fixed scope, short-duration, “sprint-based” projects that enhance specific aspects of the customer Benchling tenant and configuration.\n\n \n\n\nRESPONSIBILITIES\n\n - Develop and maintain deep relationships with our customers, including scientists, heads of research, IT managers, and other stakeholders.\n\n - Act as the main point of contact for Success Package delivery post-go-live; manage multiple accounts simultaneously with minimal oversight\n\n - Proactively partner with customers, CX stakeholders and sales to optimize customers Benchling’s instance to ensure success, engagement, and influence expansion outcomes.\n\n - Proactively identify, communicate, and mitigate potential risks and issues that could impact customer success (budget, scope, product gaps, adoption)\n\n - Lead and execute projects and assignments as needed, including configuration and maintenance of customer Benchling tenant, dedicated follow up tasks, process documentation, new product area enablement, and delivery of project accelerators\n\n - Proactively maintain and grow product knowledge, services delivery knowledge, and offerings to best support our customers.\n\n - Develop and manage project plans for customer engagements, including defining scope, timelines, milestones, and deliverables for Optimization Services Accelerators.\n   \n\n\nQUALIFICATIONS\n\n - Active Benchling experience required – candidates must demonstrate hands-on familiarity with Benchling and the ability to independently lead customer-facing Benchling engagements.\n\n - BS or M.Sc http://M.Sc. in Molecular Biology, Biochemistry, Genetics, Bioengineering, or similar life science field, required.\n\n - Experience in a lab or research setting; ability to empathize with scientists and can quickly understand complicated scientific concepts.\n\n - Skilled in internal business systems and project management tools, including LucidChart, Smartsheets, Jira, Certinia, etc.\n\n - Strong written and verbal communication skills; you are an excellent presenter and can quickly connect with a range of industry stakeholders, including scientists, project leads, and executives leadership.\n\n - Autonomous and proactive; outstanding self-starter approach with the ability to be successful in a high-growth environment.\n\n - Curious, creative, and tenacious; you are an advocate for customers and roll up your sleeves to help get a problem solved or a customer on-boarded.\n\nBONUS IF YOU HAVE\n\n - Technical experience with SQL, API integration, Python, etc.\n\n - Familiarity with GxP or validated environment requirements\n\n \n\n\nHOW WE WORK\n\nWe offer a flexible hybrid work arrangement that prioritizes in-office collaboration. Employees are expected to be on-site 3 days per week (Monday, Tuesday, and Thursday).\n\n\n\n\n\nSALARY & BENEFITS\n\nFull-time employees outside the U.S. enjoy a comprehensive benefits program tailored to their region of residence.\n\nBenchling takes a market-based approach to pay. The candidate's starting pay will be determined based on job-related skills, experience, qualifications, interview performance, and work location.\n\n\n\n\n#LI-Hybrid\n\n#BI-Hybrid\n\n#LI-TD1\n\nBenchling welcomes everyone.\n\nWe believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences.\n\nWe are an equal opportunity employer. That means we don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance."},{"id":"c8af03c4-d7d1-4313-9740-47ee8695912e","title":"Strategic Account Executive (Bay Area)","department":"Sales","team":"Strategic AMER","employmentType":"FullTime","location":"San Francisco, CA","secondaryLocations":[],"publishedAt":"2026-03-28T00:02:30.569+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/benchling/c8af03c4-d7d1-4313-9740-47ee8695912e","applyUrl":"https://jobs.ashbyhq.com/benchling/c8af03c4-d7d1-4313-9740-47ee8695912e/application","descriptionHtml":"<p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">We are rebuilding biotech for the AI era.<br /><br />When a breakthrough is delayed, the world waits. Getting a molecule from discovery to patients, or a crop from lab to field, involves thousands of slow, manual, disconnected steps. AI has the potential to change this, compressing decades of R&amp;D work into years. But that only happens when clean, structured scientific data and AI are built into how science gets done.<br /><br />Benchling is the AI platform for biotech R&amp;D. Scientists use Benchling to design experiments, capture structured data, and run AI agents and models directly in their workflows. Over 200,000 scientists around the world trust Benchling to power their most important work, from academic labs to Sanofi, Moderna, and more than half of the world's top 50 biopharma.<br /><br />We’re building an AI scientist for our customers. We can’t do that if we haven’t built the muscle ourselves. AI fluency is the foundation we build on; it's core to how we work, and we're committed to helping every new hire integrate it into their day-to-day. As part of our interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"></p><h2><strong>ROLE OVERVIEW</strong></h2><p style=\"min-height:1.5em\">We are seeking a motivated and results-driven Strategic Account Executive to join our team. In this role, you will be responsible for driving new business within your Bay Area territory, focusing on building and maintaining strong relationships with key stakeholders across various personas within an account. You will play a crucial role in expanding our customer base and ensuring successful sales outcomes through effective pipeline generation and accurate sales forecasting.</p><p style=\"min-height:1.5em\"> </p><h2><strong>RESPONSIBILITIES</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Pipeline Generation:</strong>  Creating 80% of your pipeline by identifying new business opportunities and engaging with multiple personas within the prospect/customer base. Utilize various strategies and tools to generate leads and move them through the sales cycle.</p></li><li><p style=\"min-height:1.5em\"><strong>Sales Forecasting:</strong> Develop and maintain accurate sales forecasts (+/- 10 of goal),, leveraging data to inform decision-making and ensure predictable revenue outcomes with the goal of consistent attainment of revenue targets.</p></li><li><p style=\"min-height:1.5em\"><strong>Solution Selling:</strong> Effectively communicate the value of our platform, tailoring presentations and proposals to meet the specific needs of each prospect.</p></li><li><p style=\"min-height:1.5em\"><strong>Negotiation and Closing:</strong> Lead negotiations with potential clients, by thoughtfully addressing key stakeholders including multiple personas and CxO in the buyer journey, while navigating organizational complexities, addressing objections and securing new business agreements.</p></li><li><p style=\"min-height:1.5em\"><strong>Account Management:</strong> Work across multiple personas within an account to understand their unique needs and align Benchling’s solutions with their business objectives.</p></li><li><p style=\"min-height:1.5em\"><strong>Collaboration:</strong> Partner with internal teams (marketing, product, customer success, etc) and Channel to ensure a seamless experience for clients and drive long-term customer satisfaction.</p></li><li><p style=\"min-height:1.5em\"><strong>Continuous Learning:</strong> Stay informed about industry trends, competitors, and emerging technologies to maintain a competitive edge in the market.</p></li><li><p style=\"min-height:1.5em\"><strong>Process:</strong> Drive the sales process through Pipeline Generation (PG), 3 Why’s, Champion Building, MEDDICC, Command of the Message, etc.  Maintain account integrity and opportunity data within company systems; Salesforce.</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>QUALIFICATIONS</strong></h2><p style=\"min-height:1.5em\">You are drawn to our mission and you want to help Benchling win new business. You are committed to working in a collaborative environment, working together as a team. You have a love for working in a fast-paced environment and taking the initiative to get stuff done and try new things. You are passionate about powering new possibilities in biotech faster.</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Proven experience as an Account Executive, preferably within a data management, workflow SaaS or technology-driven environment that sells to multiple personas across IT &amp; Line of business.</p></li><li><p style=\"min-height:1.5em\">Demonstrated ability to drive pipeline generation and manage complex sales cycles.</p></li><li><p style=\"min-height:1.5em\">Strong sales forecasting skills with a track record of meeting or exceeding targets.</p></li><li><p style=\"min-height:1.5em\">Demonstrated success in selling products or solutions that typically fall outside of pre-established budgets, with a proven ability to build a compelling business case and influence purchasing decisions.</p></li><li><p style=\"min-height:1.5em\">Experience working with diverse personas within an account (from technical decision makers, business decision makers &amp; CxO execs), with the ability to influence decision-making at all the levels.</p></li><li><p style=\"min-height:1.5em\">Dynamic communication, negotiation, and interpersonal skills.</p></li><li><p style=\"min-height:1.5em\">Self-motivated, with a strong drive to achieve and exceed goals.</p></li><li><p style=\"min-height:1.5em\">Ability to work independently as well as collaboratively in a team environment.</p></li><li><p style=\"min-height:1.5em\">Familiarity with MEDDICC sales methodology is a plus but not required.</p></li><li><p style=\"min-height:1.5em\">Knowledge of the life sciences industry, including: R&amp;D, and/or IT functions is preferred but not required.</p></li><li><p style=\"min-height:1.5em\">Bachelor’s degree - life sciences major is preferred but not required.</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>HOW WE WORK</strong></h2><p style=\"min-height:1.5em\">We offer a flexible hybrid work arrangement that prioritizes in-office collaboration. Employees are expected to be on-site 3 days per week (Monday, Tuesday, and Thursday).</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">#LI-Hybrid  #BI-Hybrid #LI-SF1</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>Benchling welcomes everyone.</strong></p><p style=\"min-height:1.5em\">We believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences. <br /><br />We are an equal opportunity employer. That means we don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance.</p>","descriptionPlain":"We are rebuilding biotech for the AI era.\n\nWhen a breakthrough is delayed, the world waits. Getting a molecule from discovery to patients, or a crop from lab to field, involves thousands of slow, manual, disconnected steps. AI has the potential to change this, compressing decades of R&D work into years. But that only happens when clean, structured scientific data and AI are built into how science gets done.\n\nBenchling is the AI platform for biotech R&D. Scientists use Benchling to design experiments, capture structured data, and run AI agents and models directly in their workflows. Over 200,000 scientists around the world trust Benchling to power their most important work, from academic labs to Sanofi, Moderna, and more than half of the world's top 50 biopharma.\n\nWe’re building an AI scientist for our customers. We can’t do that if we haven’t built the muscle ourselves. AI fluency is the foundation we build on; it's core to how we work, and we're committed to helping every new hire integrate it into their day-to-day. As part of our interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today.\n\n\nROLE OVERVIEW\n\nWe are seeking a motivated and results-driven Strategic Account Executive to join our team. In this role, you will be responsible for driving new business within your Bay Area territory, focusing on building and maintaining strong relationships with key stakeholders across various personas within an account. You will play a crucial role in expanding our customer base and ensuring successful sales outcomes through effective pipeline generation and accurate sales forecasting.\n\n \n\n\nRESPONSIBILITIES\n\n - Pipeline Generation: Creating 80% of your pipeline by identifying new business opportunities and engaging with multiple personas within the prospect/customer base. Utilize various strategies and tools to generate leads and move them through the sales cycle.\n\n - Sales Forecasting: Develop and maintain accurate sales forecasts (+/- 10 of goal),, leveraging data to inform decision-making and ensure predictable revenue outcomes with the goal of consistent attainment of revenue targets.\n\n - Solution Selling: Effectively communicate the value of our platform, tailoring presentations and proposals to meet the specific needs of each prospect.\n\n - Negotiation and Closing: Lead negotiations with potential clients, by thoughtfully addressing key stakeholders including multiple personas and CxO in the buyer journey, while navigating organizational complexities, addressing objections and securing new business agreements.\n\n - Account Management: Work across multiple personas within an account to understand their unique needs and align Benchling’s solutions with their business objectives.\n\n - Collaboration: Partner with internal teams (marketing, product, customer success, etc) and Channel to ensure a seamless experience for clients and drive long-term customer satisfaction.\n\n - Continuous Learning: Stay informed about industry trends, competitors, and emerging technologies to maintain a competitive edge in the market.\n\n - Process: Drive the sales process through Pipeline Generation (PG), 3 Why’s, Champion Building, MEDDICC, Command of the Message, etc. Maintain account integrity and opportunity data within company systems; Salesforce.\n\n\nQUALIFICATIONS\n\nYou are drawn to our mission and you want to help Benchling win new business. You are committed to working in a collaborative environment, working together as a team. You have a love for working in a fast-paced environment and taking the initiative to get stuff done and try new things. You are passionate about powering new possibilities in biotech faster.\n\n - Proven experience as an Account Executive, preferably within a data management, workflow SaaS or technology-driven environment that sells to multiple personas across IT & Line of business.\n\n - Demonstrated ability to drive pipeline generation and manage complex sales cycles.\n\n - Strong sales forecasting skills with a track record of meeting or exceeding targets.\n\n - Demonstrated success in selling products or solutions that typically fall outside of pre-established budgets, with a proven ability to build a compelling business case and influence purchasing decisions.\n\n - Experience working with diverse personas within an account (from technical decision makers, business decision makers & CxO execs), with the ability to influence decision-making at all the levels.\n\n - Dynamic communication, negotiation, and interpersonal skills.\n\n - Self-motivated, with a strong drive to achieve and exceed goals.\n\n - Ability to work independently as well as collaboratively in a team environment.\n\n - Familiarity with MEDDICC sales methodology is a plus but not required.\n\n - Knowledge of the life sciences industry, including: R&D, and/or IT functions is preferred but not required.\n\n - Bachelor’s degree - life sciences major is preferred but not required.\n\n\nHOW WE WORK\n\nWe offer a flexible hybrid work arrangement that prioritizes in-office collaboration. Employees are expected to be on-site 3 days per week (Monday, Tuesday, and Thursday).\n\n#LI-Hybrid #BI-Hybrid #LI-SF1\n\nBenchling welcomes everyone.\n\nWe believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences.\n\nWe are an equal opportunity employer. That means we don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance."},{"id":"de57b36f-7e37-4154-ab41-b4bcae92f1f0","title":"Product Designer, App Foundations","department":"Product & Design","team":"Product Design","employmentType":"FullTime","location":"San Francisco, CA","secondaryLocations":[],"publishedAt":"2026-03-27T21:24:18.493+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/benchling/de57b36f-7e37-4154-ab41-b4bcae92f1f0","applyUrl":"https://jobs.ashbyhq.com/benchling/de57b36f-7e37-4154-ab41-b4bcae92f1f0/application","descriptionHtml":"<p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">We are rebuilding biotech for the AI era.<br /><br />When a breakthrough is delayed, the world waits. Getting a molecule from discovery to patients, or a crop from lab to field, involves thousands of slow, manual, disconnected steps. AI has the potential to change this, compressing decades of R&amp;D work into years. But that only happens when clean, structured scientific data and AI are built into how science gets done.<br /><br />Benchling is the AI platform for biotech R&amp;D. Scientists use Benchling to design experiments, capture structured data, and run AI agents and models directly in their workflows. Over 200,000 scientists around the world trust Benchling to power their most important work, from academic labs to Sanofi, Moderna, and more than half of the world's top 50 biopharma.<br /><br />We’re building an AI scientist for our customers. We can’t do that if we haven’t built the muscle ourselves. AI fluency is the foundation we build on; it's core to how we work, and we're committed to helping every new hire integrate it into their day-to-day. As part of our interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"></p><h2><strong>ROLE OVERVIEW</strong></h2><p style=\"min-height:1.5em\"> The Product Design team at Benchling is committed to building user experiences that support the scientists who are solving the world’s most important problems. Our work has a direct impact on making scientific workflows more efficient while improving the quality of that research—ultimately helping to drive the biotech revolution.</p><p style=\"min-height:1.5em\">App Foundations owns the notebook, document editing, and the compliance and lifecycle workflows that sit at the core of how scientists work in Benchling. We're looking for a senior Product Designer to own design across two teams: Document Canvas, which covers the document editing experience scientists use to write and execute experimental work, and Enterprise Lifecycle, which covers the review, audit, and compliance surfaces built on top of it.</p><p style=\"min-height:1.5em\">This is a broad role with meaningful autonomy. You'll set design direction, work closely with Product on priorities, and be the primary design voice for a set of surfaces that a large portion of Benchling's users interact with daily. That includes contributing to longer-horizon thinking and ideating on where AI can meaningfully improve how scientists write, review, and manage their work. It suits someone who's comfortable holding complexity across multiple product areas and who has strong opinions about what good looks like.</p><p style=\"min-height:1.5em\">An ideal person for this team will be able to balance customer needs and priorities with scalable, consistent, delightful user experiences in an agile environment.<br /></p><h2>RESPONSIBILITIES</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Work with Product Management and Engineering teams to define product strategy, scope, and prioritization across Document Canvas and Enterprise Lifecycle</p></li><li><p style=\"min-height:1.5em\">Own the design for high-impact initiatives from research, concepts, wireframing, and mockups through to implementation</p></li><li><p style=\"min-height:1.5em\">Design and prototype multiple ideas quickly to validate product directions</p></li><li><p style=\"min-height:1.5em\">Conduct user research and interviews to inform product direction and improve usability for scientists in regulated environments</p></li><li><p style=\"min-height:1.5em\">Incorporate AI tools into your design workflow to move faster and help define how the team uses AI as a design medium going forward</p></li><li><p style=\"min-height:1.5em\">Drive design strategy for long-horizon projects, balancing incremental improvements with foundational investments</p></li><li><p style=\"min-height:1.5em\">Use and contribute to evolving design systems by collaborating with other Designers to identify gaps and design components that have high utility across the product</p></li><li><p style=\"min-height:1.5em\">Clearly communicate design rationale to cross-functional teams and Product and Design leadership</p></li><li><p style=\"min-height:1.5em\">Effectively communicate in a hybrid environment that balances in-person collaboration and remote work<br /> </p></li></ul><h2><strong>QUALIFICATIONS</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">5+ years of experience* driving the design of software products, ideally SaaS, while maintaining a relentless focus on the user</p></li><li><p style=\"min-height:1.5em\">A strong portfolio of relevant design work that conveys an ability to ship successful products</p></li><li><p style=\"min-height:1.5em\">A track record of working with and simplifying complex product architectures or workflows</p></li><li><p style=\"min-height:1.5em\">Strong communication skills and ability to explain the reasoning behind complex decisions</p></li><li><p style=\"min-height:1.5em\">Experience contributing to a design system for complex software products</p></li><li><p style=\"min-height:1.5em\">Experience working with Product Management, Engineers, and fellow Designers in an agile environment</p></li><li><p style=\"min-height:1.5em\">A background with lab work, scientific process, or healthcare will serve you well in this role but it is not a requirement.</p><p style=\"min-height:1.5em\"></p></li></ul><p style=\"min-height:1.5em\">* We've learned that people hesitate to apply without quantifiable years of experience. However, what’s most important to us is the kind of experiences you’ve had and the skills you’ve developed along the way, regardless of how long it took you to get there. Have well over 5 years of experience? That's great! Have fewer than 5 years, but feel you meet the other requirements? That's ok too! Please apply.</p><h2><br /><br />HOW WE WORK</h2><p style=\"min-height:1.5em\">We offer a flexible hybrid work arrangement that prioritizes in-office collaboration. Employees are expected to be on-site 3 days per week (Monday, Tuesday, and Thursday).<br /></p><p style=\"min-height:1.5em\">#LI-Hybrid </p><p style=\"min-height:1.5em\">#BI-Hybrid <br /><br />#LI-EN1</p><p style=\"min-height:1.5em\"><strong>Benchling welcomes everyone.</strong></p><p style=\"min-height:1.5em\">We believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences. <br /><br />We are an equal opportunity employer. That means we don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance.</p>","descriptionPlain":"We are rebuilding biotech for the AI era.\n\nWhen a breakthrough is delayed, the world waits. Getting a molecule from discovery to patients, or a crop from lab to field, involves thousands of slow, manual, disconnected steps. AI has the potential to change this, compressing decades of R&D work into years. But that only happens when clean, structured scientific data and AI are built into how science gets done.\n\nBenchling is the AI platform for biotech R&D. Scientists use Benchling to design experiments, capture structured data, and run AI agents and models directly in their workflows. Over 200,000 scientists around the world trust Benchling to power their most important work, from academic labs to Sanofi, Moderna, and more than half of the world's top 50 biopharma.\n\nWe’re building an AI scientist for our customers. We can’t do that if we haven’t built the muscle ourselves. AI fluency is the foundation we build on; it's core to how we work, and we're committed to helping every new hire integrate it into their day-to-day. As part of our interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today.\n\n\nROLE OVERVIEW\n\nThe Product Design team at Benchling is committed to building user experiences that support the scientists who are solving the world’s most important problems. Our work has a direct impact on making scientific workflows more efficient while improving the quality of that research—ultimately helping to drive the biotech revolution.\n\nApp Foundations owns the notebook, document editing, and the compliance and lifecycle workflows that sit at the core of how scientists work in Benchling. We're looking for a senior Product Designer to own design across two teams: Document Canvas, which covers the document editing experience scientists use to write and execute experimental work, and Enterprise Lifecycle, which covers the review, audit, and compliance surfaces built on top of it.\n\nThis is a broad role with meaningful autonomy. You'll set design direction, work closely with Product on priorities, and be the primary design voice for a set of surfaces that a large portion of Benchling's users interact with daily. That includes contributing to longer-horizon thinking and ideating on where AI can meaningfully improve how scientists write, review, and manage their work. It suits someone who's comfortable holding complexity across multiple product areas and who has strong opinions about what good looks like.\n\nAn ideal person for this team will be able to balance customer needs and priorities with scalable, consistent, delightful user experiences in an agile environment.\n\n\n\nRESPONSIBILITIES\n\n - Work with Product Management and Engineering teams to define product strategy, scope, and prioritization across Document Canvas and Enterprise Lifecycle\n\n - Own the design for high-impact initiatives from research, concepts, wireframing, and mockups through to implementation\n\n - Design and prototype multiple ideas quickly to validate product directions\n\n - Conduct user research and interviews to inform product direction and improve usability for scientists in regulated environments\n\n - Incorporate AI tools into your design workflow to move faster and help define how the team uses AI as a design medium going forward\n\n - Drive design strategy for long-horizon projects, balancing incremental improvements with foundational investments\n\n - Use and contribute to evolving design systems by collaborating with other Designers to identify gaps and design components that have high utility across the product\n\n - Clearly communicate design rationale to cross-functional teams and Product and Design leadership\n\n - Effectively communicate in a hybrid environment that balances in-person collaboration and remote work\n   \n\n\nQUALIFICATIONS\n\n - 5+ years of experience* driving the design of software products, ideally SaaS, while maintaining a relentless focus on the user\n\n - A strong portfolio of relevant design work that conveys an ability to ship successful products\n\n - A track record of working with and simplifying complex product architectures or workflows\n\n - Strong communication skills and ability to explain the reasoning behind complex decisions\n\n - Experience contributing to a design system for complex software products\n\n - Experience working with Product Management, Engineers, and fellow Designers in an agile environment\n\n - A background with lab work, scientific process, or healthcare will serve you well in this role but it is not a requirement.\n\n* We've learned that people hesitate to apply without quantifiable years of experience. However, what’s most important to us is the kind of experiences you’ve had and the skills you’ve developed along the way, regardless of how long it took you to get there. Have well over 5 years of experience? That's great! Have fewer than 5 years, but feel you meet the other requirements? That's ok too! Please apply.\n\n\n\n\nHOW WE WORK\n\nWe offer a flexible hybrid work arrangement that prioritizes in-office collaboration. Employees are expected to be on-site 3 days per week (Monday, Tuesday, and Thursday).\n\n\n#LI-Hybrid\n\n#BI-Hybrid\n\n#LI-EN1\n\nBenchling welcomes everyone.\n\nWe believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences.\n\nWe are an equal opportunity employer. That means we don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance."},{"id":"acb4d68b-42ef-4cc3-8422-89b20e1cb283","title":"Leader, Optimization Services","department":"Customer Experience","team":"Customer Experience: Optimization Services ","employmentType":"FullTime","location":"San Francisco, CA","secondaryLocations":[],"publishedAt":"2026-04-03T23:47:30.254+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/benchling/acb4d68b-42ef-4cc3-8422-89b20e1cb283","applyUrl":"https://jobs.ashbyhq.com/benchling/acb4d68b-42ef-4cc3-8422-89b20e1cb283/application","descriptionHtml":"<p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">We are rebuilding biotech for the AI era.<br /><br />When a breakthrough is delayed, the world waits. Getting a molecule from discovery to patients, or a crop from lab to field, involves thousands of slow, manual, disconnected steps. AI has the potential to change this, compressing decades of R&amp;D work into years. But that only happens when clean, structured scientific data and AI are built into how science gets done.<br /><br />Benchling is the AI platform for biotech R&amp;D. Scientists use Benchling to design experiments, capture structured data, and run AI agents and models directly in their workflows. Over 200,000 scientists around the world trust Benchling to power their most important work, from academic labs to Sanofi, Moderna, and more than half of the world's top 50 biopharma.<br /><br />We’re building an AI scientist for our customers. We can’t do that if we haven’t built the muscle ourselves. AI fluency is the foundation we build on; it's core to how we work, and we're committed to helping every new hire integrate it into their day-to-day. As part of our interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"></p><h2><br /><strong>ROLE OVERVIEW</strong></h2><p style=\"min-height:1.5em\">Benchling’s Optimization Services team is adding a new Team Lead to support our growing post-implementation business. This is a player-coach role: you will directly manage a team of 3-6 Technical Account Managers while simultaneously carrying a small portfolio of key customer engagements yourself. You’ll set the bar for delivery quality, develop your team’s product and consulting skills, and serve as the primary escalation point when projects need senior judgment.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">This role requires someone who has operated at the intersection of technical depth, customer relationship management, and team leadership. You will be responsible not only for your team’s performance but for helping shape and evolve the OS offerings and processes as Benchling’s product and customer base continue to grow.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">The OS Team Lead sits within Benchling’s Customer Experience organization and works closely with Customer Success, Professional Services, Sales, Product, and Support to ensure our customers receive maximum value from their Benchling investment post-go-live. <br /></p><p style=\"min-height:1.5em\"></p><h2><strong>RESPONSIBILITIES</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Develop, coach, and grow a team of 3-6 Technical Account Managers – setting clear expectations, providing regular feedback, managing performance, and investing in career development.</p></li><li><p style=\"min-height:1.5em\">Serve as the first escalation point for project issues, engaging with composure and a bias toward resolution; own accountability for team-level project outcomes across all customer segments.</p></li><li><p style=\"min-height:1.5em\">Set and uphold standards for delivery quality, customer communication, and OS operational excellence; lead process improvement initiatives with measurable outcomes.</p></li><li><p style=\"min-height:1.5em\">Own and report on OS team metrics including utilization, renewal rates, project margins, and staffing levels, using data to drive decisions and surface voice-of-customer insights for Product, CS, and CX leadership.</p></li><li><p style=\"min-height:1.5em\">Evolve OS offerings (accelerators, training formats, delivery models) as Benchling’s product and customer base continue to grow; contribute to tooling and process improvements that elevate the TAM delivery experience.</p></li><li><p style=\"min-height:1.5em\">Support the commercial process by scoping Success Packages and drafting Sales Orders in partnership with Sales and CS; enable the Field team to position and sell OS offerings at scale.</p></li><li><p style=\"min-height:1.5em\">Participate in customer-facing renewal and expansion conversations, EBRs, and strategic account reviews as a credible, senior delivery leader.</p></li><li><p style=\"min-height:1.5em\">Collaborate cross-functionally with Customer Success, Professional Services, Account Management, Product, Engineering, and Support to coordinate on customer issues and drive resolution.</p></li><li><p style=\"min-height:1.5em\">Maintain a direct TAM delivery role on a subset of key accounts, modeling best-in-class delivery practices for the team.</p></li><li><p style=\"min-height:1.5em\">Partner with the Head of Optimization Services to shape and execute the OS strategy, contributing insights on delivery model, team structure, and enterprise readiness.</p><p style=\"min-height:1.5em\"> </p></li></ul><h2><strong>QUALIFICATIONS</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">3+ years of hands-on experience in the Benchling product, with a background in Customer Experience, Solutions Consulting, or a comparable post-sales technical role at Benchling; demonstrated strong performance in prior Benchling roles required.</p></li><li><p style=\"min-height:1.5em\">Experience working across multiple customer segments and solution areas (e.g. startups, enterprise, Ab Discovery, Gene Therapy, etc.)</p></li><li><p style=\"min-height:1.5em\">Excellent judgment in prioritizing customer and team needs based on urgency, account health, contract value, and renewal timing.</p></li><li><p style=\"min-height:1.5em\">Strong written and verbal communication skills – able to communicate clearly and credibly across functions and levels, including with customers, account teams, and senior internal leadership.</p></li><li><p style=\"min-height:1.5em\">A track record of mentoring and coaching peers toward deeper Benchling expertise and stronger delivery practices.</p></li><li><p style=\"min-height:1.5em\">Demonstrated ability to analyze complex problems, identify root causes, and drive systemic improvements.</p></li><li><p style=\"min-height:1.5em\">Flexible, action-oriented, and comfortable operating independently in a fast-paced, distributed team environment.</p></li><li><p style=\"min-height:1.5em\">Previous formal management or team lead experience is a plus.</p></li><li><p style=\"min-height:1.5em\">Experience supporting Benchling sales processes, including scoping, SOW generation, or field enablement, a plus.</p></li><li><p style=\"min-height:1.5em\">A leadership role on a significant customer project or internal cross-functional work is a plus.<br /> </p></li></ul><h2><strong>HOW WE WORK</strong></h2><p style=\"min-height:1.5em\">We offer a flexible hybrid work arrangement that prioritizes in-office collaboration. Employees are expected to be on-site 3 days per week (Monday, Tuesday, and Thursday).</p><h2></h2><p style=\"min-height:1.5em\">#LI-Hybrid #BI-Hybrid #LI-TD1</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>Benchling welcomes everyone.</strong></p><p style=\"min-height:1.5em\">We believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences. <br /><br />We are an equal opportunity employer. That means we don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance.</p>","descriptionPlain":"We are rebuilding biotech for the AI era.\n\nWhen a breakthrough is delayed, the world waits. Getting a molecule from discovery to patients, or a crop from lab to field, involves thousands of slow, manual, disconnected steps. AI has the potential to change this, compressing decades of R&D work into years. But that only happens when clean, structured scientific data and AI are built into how science gets done.\n\nBenchling is the AI platform for biotech R&D. Scientists use Benchling to design experiments, capture structured data, and run AI agents and models directly in their workflows. Over 200,000 scientists around the world trust Benchling to power their most important work, from academic labs to Sanofi, Moderna, and more than half of the world's top 50 biopharma.\n\nWe’re building an AI scientist for our customers. We can’t do that if we haven’t built the muscle ourselves. AI fluency is the foundation we build on; it's core to how we work, and we're committed to helping every new hire integrate it into their day-to-day. As part of our interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today.\n\n\n\nROLE OVERVIEW\n\nBenchling’s Optimization Services team is adding a new Team Lead to support our growing post-implementation business. This is a player-coach role: you will directly manage a team of 3-6 Technical Account Managers while simultaneously carrying a small portfolio of key customer engagements yourself. You’ll set the bar for delivery quality, develop your team’s product and consulting skills, and serve as the primary escalation point when projects need senior judgment.\n\nThis role requires someone who has operated at the intersection of technical depth, customer relationship management, and team leadership. You will be responsible not only for your team’s performance but for helping shape and evolve the OS offerings and processes as Benchling’s product and customer base continue to grow.\n\nThe OS Team Lead sits within Benchling’s Customer Experience organization and works closely with Customer Success, Professional Services, Sales, Product, and Support to ensure our customers receive maximum value from their Benchling investment post-go-live. \n\n\n\nRESPONSIBILITIES\n\n - Develop, coach, and grow a team of 3-6 Technical Account Managers – setting clear expectations, providing regular feedback, managing performance, and investing in career development.\n\n - Serve as the first escalation point for project issues, engaging with composure and a bias toward resolution; own accountability for team-level project outcomes across all customer segments.\n\n - Set and uphold standards for delivery quality, customer communication, and OS operational excellence; lead process improvement initiatives with measurable outcomes.\n\n - Own and report on OS team metrics including utilization, renewal rates, project margins, and staffing levels, using data to drive decisions and surface voice-of-customer insights for Product, CS, and CX leadership.\n\n - Evolve OS offerings (accelerators, training formats, delivery models) as Benchling’s product and customer base continue to grow; contribute to tooling and process improvements that elevate the TAM delivery experience.\n\n - Support the commercial process by scoping Success Packages and drafting Sales Orders in partnership with Sales and CS; enable the Field team to position and sell OS offerings at scale.\n\n - Participate in customer-facing renewal and expansion conversations, EBRs, and strategic account reviews as a credible, senior delivery leader.\n\n - Collaborate cross-functionally with Customer Success, Professional Services, Account Management, Product, Engineering, and Support to coordinate on customer issues and drive resolution.\n\n - Maintain a direct TAM delivery role on a subset of key accounts, modeling best-in-class delivery practices for the team.\n\n - Partner with the Head of Optimization Services to shape and execute the OS strategy, contributing insights on delivery model, team structure, and enterprise readiness.\n   \n    \n\n\nQUALIFICATIONS\n\n - 3+ years of hands-on experience in the Benchling product, with a background in Customer Experience, Solutions Consulting, or a comparable post-sales technical role at Benchling; demonstrated strong performance in prior Benchling roles required.\n\n - Experience working across multiple customer segments and solution areas (e.g. startups, enterprise, Ab Discovery, Gene Therapy, etc.)\n\n - Excellent judgment in prioritizing customer and team needs based on urgency, account health, contract value, and renewal timing.\n\n - Strong written and verbal communication skills – able to communicate clearly and credibly across functions and levels, including with customers, account teams, and senior internal leadership.\n\n - A track record of mentoring and coaching peers toward deeper Benchling expertise and stronger delivery practices.\n\n - Demonstrated ability to analyze complex problems, identify root causes, and drive systemic improvements.\n\n - Flexible, action-oriented, and comfortable operating independently in a fast-paced, distributed team environment.\n\n - Previous formal management or team lead experience is a plus.\n\n - Experience supporting Benchling sales processes, including scoping, SOW generation, or field enablement, a plus.\n\n - A leadership role on a significant customer project or internal cross-functional work is a plus.\n    \n\n\nHOW WE WORK\n\nWe offer a flexible hybrid work arrangement that prioritizes in-office collaboration. Employees are expected to be on-site 3 days per week (Monday, Tuesday, and Thursday).\n\n\n\n\n#LI-Hybrid #BI-Hybrid #LI-TD1\n\nBenchling welcomes everyone.\n\nWe believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences.\n\nWe are an equal opportunity employer. That means we don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance."},{"id":"91cd19af-45f9-4fbd-9fd6-31b576070a60","title":"Software Engineer, Developer Enablement","department":"Engineering","team":"Engineering: PAI","employmentType":"FullTime","location":"San Francisco, CA","secondaryLocations":[],"publishedAt":"2026-04-08T22:20:57.539+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/benchling/91cd19af-45f9-4fbd-9fd6-31b576070a60","applyUrl":"https://jobs.ashbyhq.com/benchling/91cd19af-45f9-4fbd-9fd6-31b576070a60/application","descriptionHtml":"<p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">We are rebuilding biotech for the AI era.<br /><br />When a breakthrough is delayed, the world waits. Getting a molecule from discovery to patients, or a crop from lab to field, involves thousands of slow, manual, disconnected steps. AI has the potential to change this, compressing decades of R&amp;D work into years. But that only happens when clean, structured scientific data and AI are built into how science gets done.<br /><br />Benchling is the AI platform for biotech R&amp;D. Scientists use Benchling to design experiments, capture structured data, and run AI agents and models directly in their workflows. Over 200,000 scientists around the world trust Benchling to power their most important work, from academic labs to Sanofi, Moderna, and more than half of the world's top 50 biopharma.<br /><br />We’re building an AI scientist for our customers. We can’t do that if we haven’t built the muscle ourselves. AI fluency is the foundation we build on; it's core to how we work, and we're committed to helping every new hire integrate it into their day-to-day. As part of our interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"></p><h2><strong>ROLE OVERVIEW</strong></h2><p style=\"min-height:1.5em\">As a Software Engineer on the Developer Enablement team, you’ll play a pivotal role in building the platform that enables our ecosystem of scientific applications. You won’t just write code, you’ll help shape how developers, partners, and scientists interact with Benchling’s products, allowing them to create tools that directly support groundbreaking research. Your work will impact the way science gets done, driving innovation and enabling seamless integration of third-party solutions across the platform.</p><p style=\"min-height:1.5em\">The team is working on a wide range of early- and mid-stage initiatives—including developer APIs, event delivery, AI-powered agents, and new platform infrastructure designed to support a growing ecosystem of scientific applications. Because of the diversity of our work, engineers have the flexibility to take on projects that align with both business needs and their own interests and skills. This role was envisioned as a “Developer Platform Engineer,” reflecting the breadth of opportunities to contribute across our developer-facing systems.</p><p style=\"min-height:1.5em\">This is a hands-on, high-impact role where your contributions will be visible across the company and to our scientific users worldwide. You’ll collaborate with product managers, designers, and engineers, tackling complex challenges while growing your expertise in platform development and life sciences. <br /></p><h2><strong>RESPONSIBILITIES</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Take ownership of projects from ideation to delivery, including prototyping, building, and scaling new software features.</p></li><li><p style=\"min-height:1.5em\">Design and implement robust APIs, services, and interfaces that integrate seamlessly with our growing ecosystem.</p></li><li><p style=\"min-height:1.5em\">Partner with cross-functional teams to translate user needs into scalable, elegant software solutions.</p></li><li><p style=\"min-height:1.5em\">Influence the direction of our platform by bringing creative solutions and new ideas to the table.</p></li></ul><p style=\"min-height:1.5em\">Developer Interfaces &amp; Platform APIs</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Design, build, and maintain external developer-facing APIs and SDKs that power extensibility in Benchling’s platform.</p></li><li><p style=\"min-height:1.5em\">Contribute to evolving and scaling our REST and GraphQL APIs, ensuring consistency, performance, and usability for external and internal developers.</p></li><li><p style=\"min-height:1.5em\">Build and maintain delivery systems for real-time scientific data</p></li></ul><p style=\"min-height:1.5em\">Bonus: AI Agents &amp; Model Context Protocol (MCP)</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Contribute to the development of APIs and interfaces that support AI-driven agents like Benchling’s Deep Research Agent and Data Entry Agent.</p></li><li><p style=\"min-height:1.5em\">Support the development of our Benchling MCP to enable AI agents to interact safely with Benchling’s data and APIs.</p></li><li><p style=\"min-height:1.5em\">Collaborate with our AI infra / agents teams to support the agentic ecosystem.</p></li></ul><p style=\"min-height:1.5em\">Bonus: APIs for ingesting/exporting large amounts of data</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Architect and implement high-throughput APIs designed specifically for bulk data ingestion and export, capable of handling millions of records daily with minimal latency.</p></li><li><p style=\"min-height:1.5em\">Design scalable API specifications (REST or gRPC) that support complex filtering, sparse fieldsets, and cursor-based pagination to efficiently manage large payloads.</p></li></ul><p style=\"min-height:1.5em\">Check out our <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://benchling.engineering/\"><u>engineering blog</u></a> for some examples of past work across Benchling.</p><p style=\"min-height:1.5em\"> </p><h2><strong>QUALIFICATIONS</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">5+ years of professional software engineering experience</p></li><li><p style=\"min-height:1.5em\">Strong coding skills and engineering fundamentals – able to turn product requirements into well-architected, maintainable, and tested code</p></li><li><p style=\"min-height:1.5em\">Experience building scalable, reliable systems with attention to performance and user impact</p></li><li><p style=\"min-height:1.5em\">Leadership in engineering practices – drives and upholds high standards in testing, code quality, reviews, version control, and team development workflows</p></li><li><p style=\"min-height:1.5em\">Proven ability to work across teams – partnering with product, design, and platform groups to ship cohesive solutions</p></li><li><p style=\"min-height:1.5em\">Strategic problem solving – tackles complex, ambiguous technical challenges with a focus on long-term impact, scalability, and user value</p></li><li><p style=\"min-height:1.5em\">Comfortable pushing back thoughtfully – advocate for technical solutions that improve quality, scalability, and maintainability</p></li><li><p style=\"min-height:1.5em\">Experience mentoring others and contributing to team growth – through onboarding, pairing, and process improvement</p></li><li><p style=\"min-height:1.5em\">Clear and effective communicator, especially in cross-functional settings</p></li><li><p style=\"min-height:1.5em\">Have a keen interest in delving deeper into building Enterprise SaaS in the life sciences industry. While prior knowledge isn’t a prerequisite, an enthusiasm to learn certainly is!</p></li></ul><p style=\"min-height:1.5em\"> </p><h2>HOW WE WORK</h2><p style=\"min-height:1.5em\">We offer a flexible hybrid work arrangement that prioritizes in-office collaboration. Employees are expected to be on-site 3 days per week (Monday, Tuesday, and Thursday).</p><h2></h2><p style=\"min-height:1.5em\">#LI-Hybrid </p><p style=\"min-height:1.5em\">#BI-Hybrid </p><p style=\"min-height:1.5em\">#LI-KW1</p><p style=\"min-height:1.5em\"><strong>Benchling welcomes everyone.</strong></p><p style=\"min-height:1.5em\">We believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences. <br /><br />We are an equal opportunity employer. That means we don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance.</p>","descriptionPlain":"We are rebuilding biotech for the AI era.\n\nWhen a breakthrough is delayed, the world waits. Getting a molecule from discovery to patients, or a crop from lab to field, involves thousands of slow, manual, disconnected steps. AI has the potential to change this, compressing decades of R&D work into years. But that only happens when clean, structured scientific data and AI are built into how science gets done.\n\nBenchling is the AI platform for biotech R&D. Scientists use Benchling to design experiments, capture structured data, and run AI agents and models directly in their workflows. Over 200,000 scientists around the world trust Benchling to power their most important work, from academic labs to Sanofi, Moderna, and more than half of the world's top 50 biopharma.\n\nWe’re building an AI scientist for our customers. We can’t do that if we haven’t built the muscle ourselves. AI fluency is the foundation we build on; it's core to how we work, and we're committed to helping every new hire integrate it into their day-to-day. As part of our interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today.\n\n\nROLE OVERVIEW\n\nAs a Software Engineer on the Developer Enablement team, you’ll play a pivotal role in building the platform that enables our ecosystem of scientific applications. You won’t just write code, you’ll help shape how developers, partners, and scientists interact with Benchling’s products, allowing them to create tools that directly support groundbreaking research. Your work will impact the way science gets done, driving innovation and enabling seamless integration of third-party solutions across the platform.\n\nThe team is working on a wide range of early- and mid-stage initiatives—including developer APIs, event delivery, AI-powered agents, and new platform infrastructure designed to support a growing ecosystem of scientific applications. Because of the diversity of our work, engineers have the flexibility to take on projects that align with both business needs and their own interests and skills. This role was envisioned as a “Developer Platform Engineer,” reflecting the breadth of opportunities to contribute across our developer-facing systems.\n\nThis is a hands-on, high-impact role where your contributions will be visible across the company and to our scientific users worldwide. You’ll collaborate with product managers, designers, and engineers, tackling complex challenges while growing your expertise in platform development and life sciences. \n\n\n\nRESPONSIBILITIES\n\n - Take ownership of projects from ideation to delivery, including prototyping, building, and scaling new software features.\n\n - Design and implement robust APIs, services, and interfaces that integrate seamlessly with our growing ecosystem.\n\n - Partner with cross-functional teams to translate user needs into scalable, elegant software solutions.\n\n - Influence the direction of our platform by bringing creative solutions and new ideas to the table.\n\nDeveloper Interfaces & Platform APIs\n\n - Design, build, and maintain external developer-facing APIs and SDKs that power extensibility in Benchling’s platform.\n\n - Contribute to evolving and scaling our REST and GraphQL APIs, ensuring consistency, performance, and usability for external and internal developers.\n\n - Build and maintain delivery systems for real-time scientific data\n\nBonus: AI Agents & Model Context Protocol (MCP)\n\n - Contribute to the development of APIs and interfaces that support AI-driven agents like Benchling’s Deep Research Agent and Data Entry Agent.\n\n - Support the development of our Benchling MCP to enable AI agents to interact safely with Benchling’s data and APIs.\n\n - Collaborate with our AI infra / agents teams to support the agentic ecosystem.\n\nBonus: APIs for ingesting/exporting large amounts of data\n\n - Architect and implement high-throughput APIs designed specifically for bulk data ingestion and export, capable of handling millions of records daily with minimal latency.\n\n - Design scalable API specifications (REST or gRPC) that support complex filtering, sparse fieldsets, and cursor-based pagination to efficiently manage large payloads.\n\nCheck out our engineering blog https://benchling.engineering/ for some examples of past work across Benchling.\n\n \n\n\nQUALIFICATIONS\n\n - 5+ years of professional software engineering experience\n\n - Strong coding skills and engineering fundamentals – able to turn product requirements into well-architected, maintainable, and tested code\n\n - Experience building scalable, reliable systems with attention to performance and user impact\n\n - Leadership in engineering practices – drives and upholds high standards in testing, code quality, reviews, version control, and team development workflows\n\n - Proven ability to work across teams – partnering with product, design, and platform groups to ship cohesive solutions\n\n - Strategic problem solving – tackles complex, ambiguous technical challenges with a focus on long-term impact, scalability, and user value\n\n - Comfortable pushing back thoughtfully – advocate for technical solutions that improve quality, scalability, and maintainability\n\n - Experience mentoring others and contributing to team growth – through onboarding, pairing, and process improvement\n\n - Clear and effective communicator, especially in cross-functional settings\n\n - Have a keen interest in delving deeper into building Enterprise SaaS in the life sciences industry. While prior knowledge isn’t a prerequisite, an enthusiasm to learn certainly is!\n\n \n\n\nHOW WE WORK\n\nWe offer a flexible hybrid work arrangement that prioritizes in-office collaboration. Employees are expected to be on-site 3 days per week (Monday, Tuesday, and Thursday).\n\n\n\n\n#LI-Hybrid\n\n#BI-Hybrid\n\n#LI-KW1\n\nBenchling welcomes everyone.\n\nWe believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences.\n\nWe are an equal opportunity employer. That means we don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance."},{"id":"52487173-132d-44b0-9a2f-3d4d9f129c8f","title":"Strategic Finance Analyst, Corporate","department":"Finance","team":"FP&A","employmentType":"FullTime","location":"San Francisco, CA","secondaryLocations":[],"publishedAt":"2026-04-08T17:56:34.579+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/benchling/52487173-132d-44b0-9a2f-3d4d9f129c8f","applyUrl":"https://jobs.ashbyhq.com/benchling/52487173-132d-44b0-9a2f-3d4d9f129c8f/application","descriptionHtml":"<p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">We are rebuilding biotech for the AI era.<br /><br />When a breakthrough is delayed, the world waits. Getting a molecule from discovery to patients, or a crop from lab to field, involves thousands of slow, manual, disconnected steps. AI has the potential to change this, compressing decades of R&amp;D work into years. But that only happens when clean, structured scientific data and AI are built into how science gets done.<br /><br />Benchling is the AI platform for biotech R&amp;D. Scientists use Benchling to design experiments, capture structured data, and run AI agents and models directly in their workflows. Over 200,000 scientists around the world trust Benchling to power their most important work, from academic labs to Sanofi, Moderna, and more than half of the world's top 50 biopharma.<br /><br />We’re building an AI scientist for our customers. We can’t do that if we haven’t built the muscle ourselves. AI fluency is the foundation we build on; it's core to how we work, and we're committed to helping every new hire integrate it into their day-to-day. As part of our interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"></p><h2><strong>ROLE OVERVIEW</strong></h2><p style=\"min-height:1.5em\">We are looking for a Strategic Finance Analyst, Corporate to join our Strategic Finance team. You will be part of a small and highly-impactful team, that includes supporting our monthly and quarterly close process, budgeting and forecasting, expense management and analysis. This role will be integral in scaling our financial processes leveraging automation tools and AI to streamline reporting processes and drive actionable business insights. You will partner cross-functionally to support efforts to optimize financial workflows and improve processes to enable Benchling’s continued growth.<br /></p><p style=\"min-height:1.5em\"></p><h2><strong>RESPONSIBILITIES</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Collaborate with the Strategic Finance and Accounting teams on month-end close activities, forecast cycles, headcount and expense analyses, and allocations</p></li><li><p style=\"min-height:1.5em\">Actively explore AI and emerging tools to enhance productivity, streamline workflows, and support more informed decision-making</p></li><li><p style=\"min-height:1.5em\">Work closely cross-functionally to develop, scale and evolve financial planning systems and AI workflow improvement and automation opportunities to effectively forecast and analyze financial performance</p></li><li><p style=\"min-height:1.5em\">Support our consolidated strategic and financial planning processes through preparation of our monthly and quarterly reporting to the CFO, leadership team, and Board of Directors</p></li><li><p style=\"min-height:1.5em\">Analyze financial results, understand key trends, assess current and future business risks and opportunities, and communicate insights</p></li><li><p style=\"min-height:1.5em\">Perform ad hoc financial modeling and develop AI-enabled analysis for strategic initiatives across multiple teams</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>QUALIFICATIONS</strong></h2><p style=\"min-height:1.5em\">This is an excellent opportunity for someone early in their finance career looking to develop broad exposure across FP&amp;A, strategic planning, and business partnering.</p><p style=\"min-height:1.5em\"></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Bachelor’s degree in Business, Finance, Economics or equivalent area.</p></li><li><p style=\"min-height:1.5em\">2-4 years experience across strategic finance, FP&amp;A, investment banking, private equity, corporate development and consulting</p></li><li><p style=\"min-height:1.5em\">Highly analytical and detail-oriented, with a strong aptitude and enthusiasm for financial modeling, AI, and financial planning systems</p></li><li><p style=\"min-height:1.5em\">Brings genuine curiosity about AI and emerging technologies, and takes initiative to learn and apply new tools that drive smarter and faster analysis</p></li><li><p style=\"min-height:1.5em\">Strong Communication Skills - ability to distill and articulate complex data to drive business decisions</p></li><li><p style=\"min-height:1.5em\">Exceptional work-ethic with a mindset towards process development and scalability</p><p style=\"min-height:1.5em\"></p></li></ul><h2><strong>HOW WE WORK</strong></h2><p style=\"min-height:1.5em\">We offer a flexible hybrid work arrangement that prioritizes in-office collaboration. Employees are expected to be on-site 3 days per week (Monday, Tuesday, and Thursday).</p><h2></h2><p style=\"min-height:1.5em\">#LI-Hybrid #BI-Remote #LI-JF1</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>Benchling welcomes everyone.</strong></p><p style=\"min-height:1.5em\">We believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences. <br /><br />We are an equal opportunity employer. That means we don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance.</p>","descriptionPlain":"We are rebuilding biotech for the AI era.\n\nWhen a breakthrough is delayed, the world waits. Getting a molecule from discovery to patients, or a crop from lab to field, involves thousands of slow, manual, disconnected steps. AI has the potential to change this, compressing decades of R&D work into years. But that only happens when clean, structured scientific data and AI are built into how science gets done.\n\nBenchling is the AI platform for biotech R&D. Scientists use Benchling to design experiments, capture structured data, and run AI agents and models directly in their workflows. Over 200,000 scientists around the world trust Benchling to power their most important work, from academic labs to Sanofi, Moderna, and more than half of the world's top 50 biopharma.\n\nWe’re building an AI scientist for our customers. We can’t do that if we haven’t built the muscle ourselves. AI fluency is the foundation we build on; it's core to how we work, and we're committed to helping every new hire integrate it into their day-to-day. As part of our interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today.\n\n\nROLE OVERVIEW\n\nWe are looking for a Strategic Finance Analyst, Corporate to join our Strategic Finance team. You will be part of a small and highly-impactful team, that includes supporting our monthly and quarterly close process, budgeting and forecasting, expense management and analysis. This role will be integral in scaling our financial processes leveraging automation tools and AI to streamline reporting processes and drive actionable business insights. You will partner cross-functionally to support efforts to optimize financial workflows and improve processes to enable Benchling’s continued growth.\n\n\n\nRESPONSIBILITIES\n\n - Collaborate with the Strategic Finance and Accounting teams on month-end close activities, forecast cycles, headcount and expense analyses, and allocations\n\n - Actively explore AI and emerging tools to enhance productivity, streamline workflows, and support more informed decision-making\n\n - Work closely cross-functionally to develop, scale and evolve financial planning systems and AI workflow improvement and automation opportunities to effectively forecast and analyze financial performance\n\n - Support our consolidated strategic and financial planning processes through preparation of our monthly and quarterly reporting to the CFO, leadership team, and Board of Directors\n\n - Analyze financial results, understand key trends, assess current and future business risks and opportunities, and communicate insights\n\n - Perform ad hoc financial modeling and develop AI-enabled analysis for strategic initiatives across multiple teams\n\n\nQUALIFICATIONS\n\nThis is an excellent opportunity for someone early in their finance career looking to develop broad exposure across FP&A, strategic planning, and business partnering.\n\n - Bachelor’s degree in Business, Finance, Economics or equivalent area.\n\n - 2-4 years experience across strategic finance, FP&A, investment banking, private equity, corporate development and consulting\n\n - Highly analytical and detail-oriented, with a strong aptitude and enthusiasm for financial modeling, AI, and financial planning systems\n\n - Brings genuine curiosity about AI and emerging technologies, and takes initiative to learn and apply new tools that drive smarter and faster analysis\n\n - Strong Communication Skills - ability to distill and articulate complex data to drive business decisions\n\n - Exceptional work-ethic with a mindset towards process development and scalability\n\n\nHOW WE WORK\n\nWe offer a flexible hybrid work arrangement that prioritizes in-office collaboration. Employees are expected to be on-site 3 days per week (Monday, Tuesday, and Thursday).\n\n\n\n\n#LI-Hybrid #BI-Remote #LI-JF1\n\nBenchling welcomes everyone.\n\nWe believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences.\n\nWe are an equal opportunity employer. That means we don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance."},{"id":"10275f4f-3298-4ed4-ae2c-7af842cb2004","title":"Customer Success Manager","department":"Customer Experience","team":"Customer Experience: Customer Success","employmentType":"FullTime","location":"Boston, MA","secondaryLocations":[{"location":"San Francisco, CA","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}}}],"publishedAt":"2026-04-10T19:28:57.877+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Massachusetts","addressCountry":"United States","addressLocality":"Boston"}},"jobUrl":"https://jobs.ashbyhq.com/benchling/10275f4f-3298-4ed4-ae2c-7af842cb2004","applyUrl":"https://jobs.ashbyhq.com/benchling/10275f4f-3298-4ed4-ae2c-7af842cb2004/application","descriptionHtml":"<p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">We are rebuilding biotech for the AI era.<br /><br />When a breakthrough is delayed, the world waits. Getting a molecule from discovery to patients, or a crop from lab to field, involves thousands of slow, manual, disconnected steps. AI has the potential to change this, compressing decades of R&amp;D work into years. But that only happens when clean, structured scientific data and AI are built into how science gets done.<br /><br />Benchling is the AI platform for biotech R&amp;D. Scientists use Benchling to design experiments, capture structured data, and run AI agents and models directly in their workflows. Over 200,000 scientists around the world trust Benchling to power their most important work, from academic labs to Sanofi, Moderna, and more than half of the world's top 50 biopharma.<br /><br />We’re building an AI scientist for our customers. We can’t do that if we haven’t built the muscle ourselves. AI fluency is the foundation we build on; it's core to how we work, and we're committed to helping every new hire integrate it into their day-to-day. As part of our interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"></p><h2><strong>ROLE OVERVIEW</strong></h2><p style=\"min-height:1.5em\">Benchling believes in putting our customers at the center of everything we do. We strive to provide an exceptional experience for our customers and our users from the first touchpoint, through our implementations, and once they are live.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">We take pride in how we support the industry and Customer Success is an essential part of this equation. To keep up with our rapidly expanding growth, we are building a team of Customer Success Managers with experience in Life Sciences, who can help advise customers, develop our processes, and drive execution.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">Our Customer Success Management (CSM) team works alongside our Professional Services, Product, and Sales teams to help customers enhance the value of their Benchling investments. Customer Success Managers deeply understand the customer's science, business goals, and Benchling deployment. They ensure customers achieve maximum value by promoting best practices, maximizing adoption – including Benchling AI adoption - and aligning customer deployments with their strategic objectives.</p><p style=\"min-height:1.5em\"> </p><h2><strong>RESPONSIBILITIES</strong></h2><p style=\"min-height:1.5em\"><strong>Turn Data into Customer Wins</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Dive deep into customer usage data to uncover patterns, opportunities, and risks.</p></li><li><p style=\"min-height:1.5em\">Create and execute product telemetry programs that keep customers one step ahead, boosting adoption, value realization, and achieving business objectives.</p></li></ul><p style=\"min-height:1.5em\"><strong>Build Deep Expertise in Benchling &amp; Science:</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Become the go-to advisor on the Benchling platform — know its features, AI capabilities, value drivers, and best practices.</p></li><li><p style=\"min-height:1.5em\">Get to know our customers’ science, industry trends, and big goals</p></li><li><p style=\"min-height:1.5em\">Use this expertise to guide customers toward key outcomes and maximize their success.</p></li></ul><p style=\"min-height:1.5em\"><strong>Partner for Impact</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Collaborate with Sales, Product, and Professional Services to craft winning customer strategies, tackle challenges, and champion customer success.</p></li><li><p style=\"min-height:1.5em\">Drive projects like customer journey mapping and voice-of-customer feedback to make every interaction unforgettable.</p></li><li><p style=\"min-height:1.5em\">Own and deliver Executive Business Reviews (EBRs) that showcase value realization, deployment health, customer maturity, and alignment to Benchling's product roadmap.</p></li></ul><p style=\"min-height:1.5em\"><strong>Create Engagement That Sticks</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Design, test, and launch adoption campaigns that boost customer adoption, value, and retention.</p></li><li><p style=\"min-height:1.5em\">Drive deployment health checks, adoption plans, exciting new feature campaigns, digital maturity programs, and more.</p></li></ul><p style=\"min-height:1.5em\"><strong>Own Your Expertise</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Over time, carve out your niche in specific Benchling product modules, research verticals (e.g., biologics, process development, etc.), or industry areas.</p></li><li><p style=\"min-height:1.5em\">Deliver insights that help customers achieve their biggest wins.</p><p style=\"min-height:1.5em\"></p></li></ul><h2><strong>QUALIFICATIONS</strong></h2><p style=\"min-height:1.5em\"> Requirements:</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">BS or M.Sc. in Biology, Molecular Biology, Genetics, Biotechnology, Bioengineering or similar Life Science field, OR 2+ years work experience with Life Sciences or Healthcare companies, ideally in a lab or research setting</p></li><li><p style=\"min-height:1.5em\">4+ years of Customer Success, Professional Services, or Consulting experience in a SaaS software environment with the ability to forge relationships with users, decision makers, and influential stakeholders</p></li><li><p style=\"min-height:1.5em\">Strong analytical skills with experience leveraging data insights to drive decision-making, diagnose customer deployment health, and develop targeted adoption strategies.</p></li><li><p style=\"min-height:1.5em\">Strong project management skills and the ability to influence without authority, hands on implementation experience preferred.</p></li><li><p style=\"min-height:1.5em\">Excellent communication skills, able to communicate confidently and concisely in verbal, written and presentation formats to all types of audiences</p></li><li><p style=\"min-height:1.5em\">Self-motivated, independent, adaptable, and can thrive in a fast-paced startup environment</p></li><li><p style=\"min-height:1.5em\">Ability to travel 20-30% based on customer needs</p></li></ul><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">Nice to Have:</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Experience working with or supporting the Benchling platform</p></li><li><p style=\"min-height:1.5em\">Understanding of Life Sciences R&amp;D, process development, or manufacturing processes, and scientific concepts.</p></li><li><p style=\"min-height:1.5em\">Demonstrated ability to immediately interface and build trust with practitioners, as well as Director &amp; VP-level Business and IT leaders, in Biotech and Pharma companies</p></li><li><p style=\"min-height:1.5em\">Proficiency with CS tool stacks such as Gainsight, Salesforce, and analytics/BI tools (e.g., Sigma); comfort leveraging AI tools like Claude for productivity and customer insights.</p></li><li><p style=\"min-height:1.5em\">GxP experience or familiarity with validation activities at a life sciences or biotech company and/or vertical SaaS software company</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>HOW WE WORK</strong></h2><p style=\"min-height:1.5em\">We offer a flexible hybrid work arrangement that prioritizes in-office collaboration. Employees are expected to be on-site 3 days per week (Monday, Tuesday, and Thursday).</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">#LI-Hybrid #BI-Hybrid #LI-JF1</p><p style=\"min-height:1.5em\"><strong>Benchling welcomes everyone.</strong></p><p style=\"min-height:1.5em\">We believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences. <br /><br />We are an equal opportunity employer. That means we don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance.</p>","descriptionPlain":"We are rebuilding biotech for the AI era.\n\nWhen a breakthrough is delayed, the world waits. Getting a molecule from discovery to patients, or a crop from lab to field, involves thousands of slow, manual, disconnected steps. AI has the potential to change this, compressing decades of R&D work into years. But that only happens when clean, structured scientific data and AI are built into how science gets done.\n\nBenchling is the AI platform for biotech R&D. Scientists use Benchling to design experiments, capture structured data, and run AI agents and models directly in their workflows. Over 200,000 scientists around the world trust Benchling to power their most important work, from academic labs to Sanofi, Moderna, and more than half of the world's top 50 biopharma.\n\nWe’re building an AI scientist for our customers. We can’t do that if we haven’t built the muscle ourselves. AI fluency is the foundation we build on; it's core to how we work, and we're committed to helping every new hire integrate it into their day-to-day. As part of our interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today.\n\n\nROLE OVERVIEW\n\nBenchling believes in putting our customers at the center of everything we do. We strive to provide an exceptional experience for our customers and our users from the first touchpoint, through our implementations, and once they are live.\n\nWe take pride in how we support the industry and Customer Success is an essential part of this equation. To keep up with our rapidly expanding growth, we are building a team of Customer Success Managers with experience in Life Sciences, who can help advise customers, develop our processes, and drive execution.\n\nOur Customer Success Management (CSM) team works alongside our Professional Services, Product, and Sales teams to help customers enhance the value of their Benchling investments. Customer Success Managers deeply understand the customer's science, business goals, and Benchling deployment. They ensure customers achieve maximum value by promoting best practices, maximizing adoption – including Benchling AI adoption - and aligning customer deployments with their strategic objectives.\n\n \n\n\nRESPONSIBILITIES\n\nTurn Data into Customer Wins\n\n - Dive deep into customer usage data to uncover patterns, opportunities, and risks.\n\n - Create and execute product telemetry programs that keep customers one step ahead, boosting adoption, value realization, and achieving business objectives.\n\nBuild Deep Expertise in Benchling & Science:\n\n - Become the go-to advisor on the Benchling platform — know its features, AI capabilities, value drivers, and best practices.\n\n - Get to know our customers’ science, industry trends, and big goals\n\n - Use this expertise to guide customers toward key outcomes and maximize their success.\n\nPartner for Impact\n\n - Collaborate with Sales, Product, and Professional Services to craft winning customer strategies, tackle challenges, and champion customer success.\n\n - Drive projects like customer journey mapping and voice-of-customer feedback to make every interaction unforgettable.\n\n - Own and deliver Executive Business Reviews (EBRs) that showcase value realization, deployment health, customer maturity, and alignment to Benchling's product roadmap.\n\nCreate Engagement That Sticks\n\n - Design, test, and launch adoption campaigns that boost customer adoption, value, and retention.\n\n - Drive deployment health checks, adoption plans, exciting new feature campaigns, digital maturity programs, and more.\n\nOwn Your Expertise\n\n - Over time, carve out your niche in specific Benchling product modules, research verticals (e.g., biologics, process development, etc.), or industry areas.\n\n - Deliver insights that help customers achieve their biggest wins.\n\n\nQUALIFICATIONS\n\n Requirements:\n\n - BS or M.Sc. in Biology, Molecular Biology, Genetics, Biotechnology, Bioengineering or similar Life Science field, OR 2+ years work experience with Life Sciences or Healthcare companies, ideally in a lab or research setting\n\n - 4+ years of Customer Success, Professional Services, or Consulting experience in a SaaS software environment with the ability to forge relationships with users, decision makers, and influential stakeholders\n\n - Strong analytical skills with experience leveraging data insights to drive decision-making, diagnose customer deployment health, and develop targeted adoption strategies.\n\n - Strong project management skills and the ability to influence without authority, hands on implementation experience preferred.\n\n - Excellent communication skills, able to communicate confidently and concisely in verbal, written and presentation formats to all types of audiences\n\n - Self-motivated, independent, adaptable, and can thrive in a fast-paced startup environment\n\n - Ability to travel 20-30% based on customer needs\n\nNice to Have:\n\n - Experience working with or supporting the Benchling platform\n\n - Understanding of Life Sciences R&D, process development, or manufacturing processes, and scientific concepts.\n\n - Demonstrated ability to immediately interface and build trust with practitioners, as well as Director & VP-level Business and IT leaders, in Biotech and Pharma companies\n\n - Proficiency with CS tool stacks such as Gainsight, Salesforce, and analytics/BI tools (e.g., Sigma); comfort leveraging AI tools like Claude for productivity and customer insights.\n\n - GxP experience or familiarity with validation activities at a life sciences or biotech company and/or vertical SaaS software company\n\n\nHOW WE WORK\n\nWe offer a flexible hybrid work arrangement that prioritizes in-office collaboration. Employees are expected to be on-site 3 days per week (Monday, Tuesday, and Thursday).\n\n#LI-Hybrid #BI-Hybrid #LI-JF1\n\nBenchling welcomes everyone.\n\nWe believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences.\n\nWe are an equal opportunity employer. That means we don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance."},{"id":"5cd7777c-e419-4328-b5a0-80921d035427","title":"Detection and Response Engineer","department":"Engineering","team":"Engineering: Security","employmentType":"FullTime","location":"San Francisco, CA","secondaryLocations":[],"publishedAt":"2026-04-16T21:14:38.832+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/benchling/5cd7777c-e419-4328-b5a0-80921d035427","applyUrl":"https://jobs.ashbyhq.com/benchling/5cd7777c-e419-4328-b5a0-80921d035427/application","descriptionHtml":"<p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">We are rebuilding biotech for the AI era.<br /><br />When a breakthrough is delayed, the world waits. Getting a molecule from discovery to patients, or a crop from lab to field, involves thousands of slow, manual, disconnected steps. AI has the potential to change this, compressing decades of R&amp;D work into years. But that only happens when clean, structured scientific data and AI are built into how science gets done.<br /><br />Benchling is the AI platform for biotech R&amp;D. Scientists use Benchling to design experiments, capture structured data, and run AI agents and models directly in their workflows. Over 200,000 scientists around the world trust Benchling to power their most important work, from academic labs to Sanofi, Moderna, and more than half of the world's top 50 biopharma.<br /><br />We’re building an AI scientist for our customers. We can’t do that if we haven’t built the muscle ourselves. AI fluency is the foundation we build on; it's core to how we work, and we're committed to helping every new hire integrate it into their day-to-day. As part of our interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"></p><h2><strong>ROLE OVERVIEW</strong></h2><p style=\"min-height:1.5em\"> As a Security Response Engineer at Benchling you’ll be joining a team responsible for building a best-in-class security program from the ground up. Our focus is on providing value to the organization by emphasizing real world security and embracing automation and AI. We’re looking for engineers who are excited to apply their expertise to our mission of securing some of society's most sensitive data.<br /></p><h2><strong>RESPONSIBILITIES</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"> Investigating security events across the organization using your experience and knowledge in multiple security domains (log analysis, digital forensics, or malware analysis).</p></li><li><p style=\"min-height:1.5em\">Creating, deploying and maintaining high signal threat detections based on your understanding of threat actor TTPs.</p></li><li><p style=\"min-height:1.5em\">Enhancing incident response processes through documentation and research into best practices</p></li><li><p style=\"min-height:1.5em\">Coordinating multi-functional incident response during security incidents, assisting partner teams during non-security incidents</p></li><li><p style=\"min-height:1.5em\">Researching new detection mechanisms for attack vectors and techniques relevant to our space and presenting findings to both internal and external audiences.</p></li><li><p style=\"min-height:1.5em\">Evaluating external tooling, developing new automation and tooling.</p></li></ul><h2><strong>QUALIFICATIONS</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"> 1+ years experience in Detection and Response (Detection Engineering, Digital Forensics, Incident Response).</p></li><li><p style=\"min-height:1.5em\">Strong communicator with both words and data - you have experience communicating to a wide variety of stakeholders under varying conditions.</p></li><li><p style=\"min-height:1.5em\">Experience as an incident responder responsible for leading multi-team incidents.</p></li><li><p style=\"min-height:1.5em\">Technical innovation skills (you enjoy finding technical solutions, learning new technology, evangelizing security and privacy).</p></li><li><p style=\"min-height:1.5em\">Ability to move forward projects in ambiguous situations through influence and not authority.</p></li><li><p style=\"min-height:1.5em\">Practical experience with attacker tactics, techniques, and procedures.</p></li><li><p style=\"min-height:1.5em\">Comfortable with complexity in the short term but can build towards simplicity in the long term.</p></li><li><p style=\"min-height:1.5em\">Some experience with cloud environments and automation.</p></li></ul><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Relevant development experience in at least one scripting language, preferably Python.<br /></p></li></ul><h2><strong>HOW WE WORK</strong></h2><p style=\"min-height:1.5em\">We offer a flexible hybrid work arrangement that prioritizes in-office collaboration. Employees are expected to be on-site 3 days per week (Monday, Tuesday, and Thursday).</p><p style=\"min-height:1.5em\"> </p><p style=\"min-height:1.5em\">#LI-Hybrid </p><p style=\"min-height:1.5em\">#BI-Hybrid</p><p style=\"min-height:1.5em\">#LI-CG1</p><p style=\"min-height:1.5em\"><strong>Benchling welcomes everyone.</strong></p><p style=\"min-height:1.5em\">We believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences. <br /><br />We are an equal opportunity employer. That means we don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance.</p>","descriptionPlain":"We are rebuilding biotech for the AI era.\n\nWhen a breakthrough is delayed, the world waits. Getting a molecule from discovery to patients, or a crop from lab to field, involves thousands of slow, manual, disconnected steps. AI has the potential to change this, compressing decades of R&D work into years. But that only happens when clean, structured scientific data and AI are built into how science gets done.\n\nBenchling is the AI platform for biotech R&D. Scientists use Benchling to design experiments, capture structured data, and run AI agents and models directly in their workflows. Over 200,000 scientists around the world trust Benchling to power their most important work, from academic labs to Sanofi, Moderna, and more than half of the world's top 50 biopharma.\n\nWe’re building an AI scientist for our customers. We can’t do that if we haven’t built the muscle ourselves. AI fluency is the foundation we build on; it's core to how we work, and we're committed to helping every new hire integrate it into their day-to-day. As part of our interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today.\n\n\nROLE OVERVIEW\n\n As a Security Response Engineer at Benchling you’ll be joining a team responsible for building a best-in-class security program from the ground up. Our focus is on providing value to the organization by emphasizing real world security and embracing automation and AI. We’re looking for engineers who are excited to apply their expertise to our mission of securing some of society's most sensitive data.\n\n\n\nRESPONSIBILITIES\n\n -  Investigating security events across the organization using your experience and knowledge in multiple security domains (log analysis, digital forensics, or malware analysis).\n\n - Creating, deploying and maintaining high signal threat detections based on your understanding of threat actor TTPs.\n\n - Enhancing incident response processes through documentation and research into best practices\n\n - Coordinating multi-functional incident response during security incidents, assisting partner teams during non-security incidents\n\n - Researching new detection mechanisms for attack vectors and techniques relevant to our space and presenting findings to both internal and external audiences.\n\n - Evaluating external tooling, developing new automation and tooling.\n\n\nQUALIFICATIONS\n\n -  1+ years experience in Detection and Response (Detection Engineering, Digital Forensics, Incident Response).\n\n - Strong communicator with both words and data - you have experience communicating to a wide variety of stakeholders under varying conditions.\n\n - Experience as an incident responder responsible for leading multi-team incidents.\n\n - Technical innovation skills (you enjoy finding technical solutions, learning new technology, evangelizing security and privacy).\n\n - Ability to move forward projects in ambiguous situations through influence and not authority.\n\n - Practical experience with attacker tactics, techniques, and procedures.\n\n - Comfortable with complexity in the short term but can build towards simplicity in the long term.\n\n - Some experience with cloud environments and automation.\n\n - Relevant development experience in at least one scripting language, preferably Python.\n   \n\n\nHOW WE WORK\n\nWe offer a flexible hybrid work arrangement that prioritizes in-office collaboration. Employees are expected to be on-site 3 days per week (Monday, Tuesday, and Thursday).\n\n \n\n#LI-Hybrid \n\n#BI-Hybrid\n\n#LI-CG1\n\nBenchling welcomes everyone.\n\nWe believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences.\n\nWe are an equal opportunity employer. That means we don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance."},{"id":"ceab2fc0-71b0-4506-8e38-8fe3983fae5e","title":"Technical Solution Architect","department":"Customer Experience","team":"Customer Experience: Professional Services","employmentType":"FullTime","location":"Zurich, Switzerland","secondaryLocations":[],"publishedAt":"2026-04-20T22:58:51.839+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressCountry":"Switzerland","addressLocality":"Zurich"}},"jobUrl":"https://jobs.ashbyhq.com/benchling/ceab2fc0-71b0-4506-8e38-8fe3983fae5e","applyUrl":"https://jobs.ashbyhq.com/benchling/ceab2fc0-71b0-4506-8e38-8fe3983fae5e/application","descriptionHtml":"<p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">We are rebuilding biotech for the AI era.<br /><br />When a breakthrough is delayed, the world waits. Getting a molecule from discovery to patients, or a crop from lab to field, involves thousands of slow, manual, disconnected steps. AI has the potential to change this, compressing decades of R&amp;D work into years. But that only happens when clean, structured scientific data and AI are built into how science gets done.<br /><br />Benchling is the AI platform for biotech R&amp;D. Scientists use Benchling to design experiments, capture structured data, and run AI agents and models directly in their workflows. Over 200,000 scientists around the world trust Benchling to power their most important work, from academic labs to Sanofi, Moderna, and more than half of the world's top 50 biopharma.<br /><br />We’re building an AI scientist for our customers. We can’t do that if we haven’t built the muscle ourselves. AI fluency is the foundation we build on; it's core to how we work, and we're committed to helping every new hire integrate it into their day-to-day. As part of our interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"></p><h2><strong>ROLE OVERVIEW</strong></h2><p style=\"min-height:1.5em\">We’re looking for a Technical Solutions Architect with expertise across life sciences R&amp;D and complex software systems, working as the key technical partner to both customer and internal engineering teams to design and deliver impactful solutions that drive scientific progress.</p><p style=\"min-height:1.5em\">In this role, you will work with customer developers and IT leaders, using your extensive knowledge of Benchling, modern SaaS technologies, and complex scientific processes ensure successful integration of Benchling within complex IT ecosystems. You will be responsible for scoping end user requirements, designing solutions, and ensuring the successful delivery of custom automation and integration solutions for Benchling users. <br /></p><h2><strong>RESPONSIBILITIES</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Lead technical consulting engagements with IT professionals at the cutting edge of biotechnology to understand their IT landscape (<em>e.g., scientific/informatics software and instruments</em>) and recommend how best Benchling can enable their informatics vision.</p></li><li><p style=\"min-height:1.5em\">Design, prototype, and oversee the delivery of cloud-based integrations and automations on top of Benchling’s developer platform.</p></li><li><p style=\"min-height:1.5em\">Engage cross-functionally with product and engineering to communicate customer feedback, and align proposed solutions with Benchling roadmap and feature availability.</p></li><li><p style=\"min-height:1.5em\">Collaborate with project and implementation managers to enable complex rollouts at large enterprise customers, proactively identifying technical risks and product gaps and designing solutions around them.</p></li><li><p style=\"min-height:1.5em\">Build and deliver convincing demos or POCs during initial stages of implementation projects to ensure stakeholder alignment, on proposed solutions.</p></li><li><p style=\"min-height:1.5em\">Leverage industry and project experience to contribute to Benchling’s technical documentation, and developer platform product roadmap.</p></li></ul><p style=\"min-height:1.5em\"> </p><h2><strong>QUALIFICATIONS</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">B.S in a life sciences discipline or engineering/computer science</p></li><li><p style=\"min-height:1.5em\">5+ years of client-facing software implementation and/or consulting experience, with demonstrated success managing enterprise-scale SaaS projects.</p></li><li><p style=\"min-height:1.5em\">Comfortable using REST APIs and Python to design and build integration demos, and  write and share example code with customer Developers.</p></li><li><p style=\"min-height:1.5em\">Demonstrated success in technical leadership and conceptual modeling to turn complex and abstract concepts into technical assets.</p></li><li><p style=\"min-height:1.5em\">Familiar with modern cloud software development processes, tools, and architectures.</p></li><li><p style=\"min-height:1.5em\">Excellent communication and collaboration skills, with the ability to present complex technical solutions clearly to diverse audiences and work effectively across internal teams.</p></li><li><p style=\"min-height:1.5em\">Ability to travel to customer sites up to 10-20% based on customer and project needs.<br /> </p></li></ul><h2><strong>HOW WE WORK</strong></h2><p style=\"min-height:1.5em\">We offer a flexible hybrid work arrangement that prioritizes in-office collaboration. Employees are expected to be on-site 3 days per week (Monday, Tuesday, and Thursday).</p><p style=\"min-height:1.5em\"></p><h2><strong>SALARY &amp; BENEFITS</strong></h2><p style=\"min-height:1.5em\">Full-time employees outside the U.S. enjoy a comprehensive benefits program tailored to their region of residence.</p><p style=\"min-height:1.5em\">Benchling takes a market-based approach to pay. The candidate's starting pay will be determined based on job-related skills, experience, qualifications, interview performance, and work location.</p><h2></h2><p style=\"min-height:1.5em\">#LI-Hybrid <br />#BI-Hybrid <br />#LI-TD1<br /></p><p style=\"min-height:1.5em\"><strong>Benchling welcomes everyone.</strong></p><p style=\"min-height:1.5em\">We believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences. <br /><br />We are an equal opportunity employer. That means we don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance.</p>","descriptionPlain":"We are rebuilding biotech for the AI era.\n\nWhen a breakthrough is delayed, the world waits. Getting a molecule from discovery to patients, or a crop from lab to field, involves thousands of slow, manual, disconnected steps. AI has the potential to change this, compressing decades of R&D work into years. But that only happens when clean, structured scientific data and AI are built into how science gets done.\n\nBenchling is the AI platform for biotech R&D. Scientists use Benchling to design experiments, capture structured data, and run AI agents and models directly in their workflows. Over 200,000 scientists around the world trust Benchling to power their most important work, from academic labs to Sanofi, Moderna, and more than half of the world's top 50 biopharma.\n\nWe’re building an AI scientist for our customers. We can’t do that if we haven’t built the muscle ourselves. AI fluency is the foundation we build on; it's core to how we work, and we're committed to helping every new hire integrate it into their day-to-day. As part of our interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today.\n\n\nROLE OVERVIEW\n\nWe’re looking for a Technical Solutions Architect with expertise across life sciences R&D and complex software systems, working as the key technical partner to both customer and internal engineering teams to design and deliver impactful solutions that drive scientific progress.\n\nIn this role, you will work with customer developers and IT leaders, using your extensive knowledge of Benchling, modern SaaS technologies, and complex scientific processes ensure successful integration of Benchling within complex IT ecosystems. You will be responsible for scoping end user requirements, designing solutions, and ensuring the successful delivery of custom automation and integration solutions for Benchling users. \n\n\n\nRESPONSIBILITIES\n\n - Lead technical consulting engagements with IT professionals at the cutting edge of biotechnology to understand their IT landscape (e.g., scientific/informatics software and instruments) and recommend how best Benchling can enable their informatics vision.\n\n - Design, prototype, and oversee the delivery of cloud-based integrations and automations on top of Benchling’s developer platform.\n\n - Engage cross-functionally with product and engineering to communicate customer feedback, and align proposed solutions with Benchling roadmap and feature availability.\n\n - Collaborate with project and implementation managers to enable complex rollouts at large enterprise customers, proactively identifying technical risks and product gaps and designing solutions around them.\n\n - Build and deliver convincing demos or POCs during initial stages of implementation projects to ensure stakeholder alignment, on proposed solutions.\n\n - Leverage industry and project experience to contribute to Benchling’s technical documentation, and developer platform product roadmap.\n\n \n\n\nQUALIFICATIONS\n\n - B.S in a life sciences discipline or engineering/computer science\n\n - 5+ years of client-facing software implementation and/or consulting experience, with demonstrated success managing enterprise-scale SaaS projects.\n\n - Comfortable using REST APIs and Python to design and build integration demos, and write and share example code with customer Developers.\n\n - Demonstrated success in technical leadership and conceptual modeling to turn complex and abstract concepts into technical assets.\n\n - Familiar with modern cloud software development processes, tools, and architectures.\n\n - Excellent communication and collaboration skills, with the ability to present complex technical solutions clearly to diverse audiences and work effectively across internal teams.\n\n - Ability to travel to customer sites up to 10-20% based on customer and project needs.\n    \n\n\nHOW WE WORK\n\nWe offer a flexible hybrid work arrangement that prioritizes in-office collaboration. Employees are expected to be on-site 3 days per week (Monday, Tuesday, and Thursday).\n\n\nSALARY & BENEFITS\n\nFull-time employees outside the U.S. enjoy a comprehensive benefits program tailored to their region of residence.\n\nBenchling takes a market-based approach to pay. The candidate's starting pay will be determined based on job-related skills, experience, qualifications, interview performance, and work location.\n\n\n\n\n#LI-Hybrid\n#BI-Hybrid\n#LI-TD1\n\n\nBenchling welcomes everyone.\n\nWe believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences.\n\nWe are an equal opportunity employer. That means we don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance."},{"id":"c8665d89-2cca-412b-8ff6-32846b1d02c1","title":"Strategic Finance Analyst, CX & Professional Services","department":"Finance","team":"FP&A","employmentType":"FullTime","location":"San Francisco, CA","secondaryLocations":[],"publishedAt":"2026-04-22T22:18:53.673+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/benchling/c8665d89-2cca-412b-8ff6-32846b1d02c1","applyUrl":"https://jobs.ashbyhq.com/benchling/c8665d89-2cca-412b-8ff6-32846b1d02c1/application","descriptionHtml":"<p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">We are rebuilding biotech for the AI era.<br /><br />When a breakthrough is delayed, the world waits. Getting a molecule from discovery to patients, or a crop from lab to field, involves thousands of slow, manual, disconnected steps. AI has the potential to change this, compressing decades of R&amp;D work into years. But that only happens when clean, structured scientific data and AI are built into how science gets done.<br /><br />Benchling is the AI platform for biotech R&amp;D. Scientists use Benchling to design experiments, capture structured data, and run AI agents and models directly in their workflows. Over 200,000 scientists around the world trust Benchling to power their most important work, from academic labs to Sanofi, Moderna, and more than half of the world's top 50 biopharma.<br /><br />We’re building an AI scientist for our customers. We can’t do that if we haven’t built the muscle ourselves. AI fluency is the foundation we build on; it's core to how we work, and we're committed to helping every new hire integrate it into their day-to-day. As part of our interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"></p><h2><strong>ROLE OVERVIEW</strong></h2><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">We are looking for an experienced Strategic Financial Analyst, CX to join our Strategic Finance team, reporting to the Strategic Finance Leader, Sales &amp; CX. You will be an integral part of a small and highly-leveraged team supporting the CX organization, including monthly and quarterly close process, CX team performance analysis, budgeting and forecasting, expense management and analysis, as well as special projects to help support the company’s long-term growth and strategic vision. Additionally, you will be expected to expand beyond typical financial responsibilities and act as a strategic thought partner to the business leaders, including driving ad-hoc analysis and other project work. Expectations also include working cross-functionally and establishing/improving processes to enable Benchling’s continued growth. </p><p style=\"min-height:1.5em\"></p><h2><strong>RESPONSIBILITIES</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Work closely with our CX teams, and be a key thought partner supporting their efforts as our business grows</p></li><li><p style=\"min-height:1.5em\">Analyze financial results, understand key trends, assess current and future business risks and opportunities, and communicate insights</p></li><li><p style=\"min-height:1.5em\">Drive operational reporting including PS &amp; Success Package P&amp;L management, monthly/quarterly management reports and executive dashboards</p></li><li><p style=\"min-height:1.5em\">Support the company-wide annual and long-range planning processes</p></li><li><p style=\"min-height:1.5em\">Collaborate with CX teams and Accounting on month-end close activities, vendor trend reviews and allocations</p></li><li><p style=\"min-height:1.5em\">Lead the coordination of the annual budgeting and quarterly forecasting processes including revenue, headcount planning, program spend and other key metrics based on operational performance</p></li><li><p style=\"min-height:1.5em\">Enable resource planning and capacity &amp; utilization modeling for our Professional Services team</p></li><li><p style=\"min-height:1.5em\">Facilitate and drive ad hoc financial modeling and analysis for special projects</p></li><li><p style=\"min-height:1.5em\">Provide recommendations and drive the improvement to automate reporting and streamline processes</p></li><li><p style=\"min-height:1.5em\">Partner with business leaders to drive strategic initiatives influencing business decisions and by providing proactive recommendations, backed by strong business and financial analysis</p><p style=\"min-height:1.5em\"> </p></li></ul><h2><strong>QUALIFICATIONS</strong></h2><p style=\"min-height:1.5em\">This is an excellent opportunity for someone early in their finance career looking to develop broad exposure across FP&amp;A, strategic planning, and business partnering.</p><p style=\"min-height:1.5em\"> </p><p style=\"min-height:1.5em\"><strong>Must Haves:</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Bachelor’s degree in Business, Finance, Accounting, Economics or equivalent area.</p></li><li><p style=\"min-height:1.5em\">2-4 years experience in FP&amp;A/Strategic Finance at a High Growth Startup or Public Company (Enterprise Software / SaaS experience a plus)</p></li><li><p style=\"min-height:1.5em\">Strong understanding and substantial knowledge of complex financial modeling, GAAP accounting and FP&amp;A best practices</p></li><li><p style=\"min-height:1.5em\">Strong Communication Skills - ability to think logically, rationally, and strategically in order to distill and articulate complex data to drive business decisions. Experience presenting analyses to management and ability to lead and drive initiatives</p></li><li><p style=\"min-height:1.5em\">General knowledge and experience supporting GTM and Professional Services teams with understanding of key operating metrics</p></li><li><p style=\"min-height:1.5em\">Proven ability to aggregate vast amounts of data, organize into thoughtful insights and communicate key findings to leadership</p></li><li><p style=\"min-height:1.5em\">Organized with excellent written and verbal communication skills, that is capable of translating complex, nuanced, or detailed analysis into clear, actionable summaries and recommendations to non-finance partners</p></li><li><p style=\"min-height:1.5em\">Expert in Excel and Google Suite with extensive knowledge of and ability to build, adapt and scale financial models</p></li><li><p style=\"min-height:1.5em\">Curious, organized, proactive, analytical and thoughtful team player</p></li><li><p style=\"min-height:1.5em\">Comfortable in ambiguity, thrive through change, are highly adaptable and can create clarity and focus in a dynamic environment</p></li><li><p style=\"min-height:1.5em\">Experience with Financial Planning tools (Adaptive, Netsuite), Salesforce, Certinia (fka FinancialForce</p></li></ul><p style=\"min-height:1.5em\"><strong>Nice to Haves:</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Experience with analytics &amp; visualization tools (Looker, Mode, Sigma, SQL, etc.) a plus</p></li><li><p style=\"min-height:1.5em\">Working knowledge of accounting principles and revenue recognition</p></li></ul><p style=\"min-height:1.5em\"> </p><h2><strong>HOW WE WORK</strong></h2><p style=\"min-height:1.5em\">We offer a flexible hybrid work arrangement that prioritizes in-office collaboration. Employees are expected to be on-site 3 days per week (Monday, Tuesday, and Thursday).</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">#LI-Hybrid #BI-Hybrid #LI-JF1</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>Benchling welcomes everyone.</strong></p><p style=\"min-height:1.5em\">We believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences. <br /><br />We are an equal opportunity employer. That means we don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance.</p>","descriptionPlain":"We are rebuilding biotech for the AI era.\n\nWhen a breakthrough is delayed, the world waits. Getting a molecule from discovery to patients, or a crop from lab to field, involves thousands of slow, manual, disconnected steps. AI has the potential to change this, compressing decades of R&D work into years. But that only happens when clean, structured scientific data and AI are built into how science gets done.\n\nBenchling is the AI platform for biotech R&D. Scientists use Benchling to design experiments, capture structured data, and run AI agents and models directly in their workflows. Over 200,000 scientists around the world trust Benchling to power their most important work, from academic labs to Sanofi, Moderna, and more than half of the world's top 50 biopharma.\n\nWe’re building an AI scientist for our customers. We can’t do that if we haven’t built the muscle ourselves. AI fluency is the foundation we build on; it's core to how we work, and we're committed to helping every new hire integrate it into their day-to-day. As part of our interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today.\n\n\nROLE OVERVIEW\n\nWe are looking for an experienced Strategic Financial Analyst, CX to join our Strategic Finance team, reporting to the Strategic Finance Leader, Sales & CX. You will be an integral part of a small and highly-leveraged team supporting the CX organization, including monthly and quarterly close process, CX team performance analysis, budgeting and forecasting, expense management and analysis, as well as special projects to help support the company’s long-term growth and strategic vision. Additionally, you will be expected to expand beyond typical financial responsibilities and act as a strategic thought partner to the business leaders, including driving ad-hoc analysis and other project work. Expectations also include working cross-functionally and establishing/improving processes to enable Benchling’s continued growth. \n\n\nRESPONSIBILITIES\n\n - Work closely with our CX teams, and be a key thought partner supporting their efforts as our business grows\n\n - Analyze financial results, understand key trends, assess current and future business risks and opportunities, and communicate insights\n\n - Drive operational reporting including PS & Success Package P&L management, monthly/quarterly management reports and executive dashboards\n\n - Support the company-wide annual and long-range planning processes\n\n - Collaborate with CX teams and Accounting on month-end close activities, vendor trend reviews and allocations\n\n - Lead the coordination of the annual budgeting and quarterly forecasting processes including revenue, headcount planning, program spend and other key metrics based on operational performance\n\n - Enable resource planning and capacity & utilization modeling for our Professional Services team\n\n - Facilitate and drive ad hoc financial modeling and analysis for special projects\n\n - Provide recommendations and drive the improvement to automate reporting and streamline processes\n\n - Partner with business leaders to drive strategic initiatives influencing business decisions and by providing proactive recommendations, backed by strong business and financial analysis\n   \n    \n\n\nQUALIFICATIONS\n\nThis is an excellent opportunity for someone early in their finance career looking to develop broad exposure across FP&A, strategic planning, and business partnering.\n\n \n\nMust Haves:\n\n - Bachelor’s degree in Business, Finance, Accounting, Economics or equivalent area.\n\n - 2-4 years experience in FP&A/Strategic Finance at a High Growth Startup or Public Company (Enterprise Software / SaaS experience a plus)\n\n - Strong understanding and substantial knowledge of complex financial modeling, GAAP accounting and FP&A best practices\n\n - Strong Communication Skills - ability to think logically, rationally, and strategically in order to distill and articulate complex data to drive business decisions. Experience presenting analyses to management and ability to lead and drive initiatives\n\n - General knowledge and experience supporting GTM and Professional Services teams with understanding of key operating metrics\n\n - Proven ability to aggregate vast amounts of data, organize into thoughtful insights and communicate key findings to leadership\n\n - Organized with excellent written and verbal communication skills, that is capable of translating complex, nuanced, or detailed analysis into clear, actionable summaries and recommendations to non-finance partners\n\n - Expert in Excel and Google Suite with extensive knowledge of and ability to build, adapt and scale financial models\n\n - Curious, organized, proactive, analytical and thoughtful team player\n\n - Comfortable in ambiguity, thrive through change, are highly adaptable and can create clarity and focus in a dynamic environment\n\n - Experience with Financial Planning tools (Adaptive, Netsuite), Salesforce, Certinia (fka FinancialForce\n\nNice to Haves:\n\n - Experience with analytics & visualization tools (Looker, Mode, Sigma, SQL, etc.) a plus\n\n - Working knowledge of accounting principles and revenue recognition\n\n \n\n\nHOW WE WORK\n\nWe offer a flexible hybrid work arrangement that prioritizes in-office collaboration. Employees are expected to be on-site 3 days per week (Monday, Tuesday, and Thursday).\n\n#LI-Hybrid #BI-Hybrid #LI-JF1\n\nBenchling welcomes everyone.\n\nWe believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences.\n\nWe are an equal opportunity employer. That means we don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance."},{"id":"78d3599d-3a31-4d53-9881-c7816ac5e68f","title":"Project Manager","department":"Customer Experience","team":"Customer Experience: Professional Services","employmentType":"FullTime","location":"Zurich, Switzerland","secondaryLocations":[],"publishedAt":"2026-04-22T22:04:53.745+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressCountry":"Switzerland","addressLocality":"Zurich"}},"jobUrl":"https://jobs.ashbyhq.com/benchling/78d3599d-3a31-4d53-9881-c7816ac5e68f","applyUrl":"https://jobs.ashbyhq.com/benchling/78d3599d-3a31-4d53-9881-c7816ac5e68f/application","descriptionHtml":"<p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">We are rebuilding biotech for the AI era.<br /><br />When a breakthrough is delayed, the world waits. Getting a molecule from discovery to patients, or a crop from lab to field, involves thousands of slow, manual, disconnected steps. AI has the potential to change this, compressing decades of R&amp;D work into years. But that only happens when clean, structured scientific data and AI are built into how science gets done.<br /><br />Benchling is the AI platform for biotech R&amp;D. Scientists use Benchling to design experiments, capture structured data, and run AI agents and models directly in their workflows. Over 200,000 scientists around the world trust Benchling to power their most important work, from academic labs to Sanofi, Moderna, and more than half of the world's top 50 biopharma.<br /><br />We’re building an AI scientist for our customers. We can’t do that if we haven’t built the muscle ourselves. AI fluency is the foundation we build on; it's core to how we work, and we're committed to helping every new hire integrate it into their day-to-day. As part of our interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"></p><h2><strong>ROLE OVERVIEW</strong></h2><p style=\"min-height:1.5em\">Benchling is looking for an experienced <strong>Project Manager</strong> to join our Enterprise Professional Services team. In this key role, you will work with our Global Program Managers and internal partners in Customer Experience and Sales to execute the successful implementation of the <strong>Benchling platform</strong> for our enterprise clients.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">These implementations are technically and organizationally complex, often spanning multiple geographic regions over a 1-2 year period. In this position, you will have a key operational role in our implementation projects, responsible for core PM activities (e.g., resource management, staffing, timeline and budget, status reporting, etc.). You will serve as a critical point of contact for our enterprise clients and will often be working with and even managing external partners.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">With our rapid growth trajectory, this is an excellent opportunity to have a foundational impact on operational efficiency and success of our team in delivering value to our customers. This will be a key role in the ongoing growth of Benchling!</p><p style=\"min-height:1.5em\"> </p><h2><strong>RESPONSIBILITIES</strong></h2><p style=\"min-height:1.5em\">You are an experienced software project manager who has worked on multiple medium to large-scale software implementations (often at the same time). You partner well cross-functionally, are able to communicate clearly and help drive projects to completion. You enjoy constantly being challenged, solving problems and establishing processes that make both your and other’s lives easier. You are a consummate teammate, outstandingly organized, and strive to make valuable contributions to projects and our broader company.</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Apply Benchling Implementation Methodology (BIM) to drive project operations and optimize team members’ time and efficiency in delivering project goals.</p></li><li><p style=\"min-height:1.5em\">Work with enterprise and strategic account teams to ensure projects are delivered on time or early, as well as at or below budget.</p></li><li><p style=\"min-height:1.5em\">Liaise with customer PMOs to ensure best practices across the partnership and provide guidance to ensure Benchling project success.</p></li><li><p style=\"min-height:1.5em\">Enable Global Program Managers and Account Executives on enterprise programs to be focused on strategic delivery and expansion while you drive project day to day operations.</p></li><li><p style=\"min-height:1.5em\">Lead the activities of the Benchling project team and drive execution of the project plan.</p></li><li><p style=\"min-height:1.5em\">Set clear expectations with internal and external team members, and hold them accountable for schedules and project results.</p></li><li><p style=\"min-height:1.5em\">Lead customer escalations, diagnose project issues and risks, develop contingency plans, and implement changes to drive risk mitigation.</p></li><li><p style=\"min-height:1.5em\">Actively handle project financials, including team utilization, budget vs actual hours, project margin, travel and other expenses. Serve as an internal partner to the Benchling financial organization.</p></li></ul><p style=\"min-height:1.5em\"> </p><h2><strong>QUALIFICATIONS</strong></h2><p style=\"min-height:1.5em\">Familiarity with the systems development life cycle (SDLC) and standard software implementation methodologies (i.e. agile/scrum methodology, waterfall, and hybrids)</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Demonstrated successful software project management experience and training with &gt;2 years experience (PM) in the life sciences R&amp;D industry</p></li><li><p style=\"min-height:1.5em\">At least 3 years of software implementation experience, preferably with a SaaS software company</p></li><li><p style=\"min-height:1.5em\">BA or BS in Biology, Molecular Biology, Genetics, Biotechnology, Bioengineering or similar life science field preferred, <em><strong>or</strong></em> equivalent professional experience working with Life Sciences R&amp;D processes and/or healthcare technology</p></li><li><p style=\"min-height:1.5em\">Experience using advanced collaboration and task-centric tools (e.g. Smartsheet, Slack, Salesforce, MS Project, etc.)</p></li><li><p style=\"min-height:1.5em\">Experience building out new processes, tools and communicating these out to an organization</p></li><li><p style=\"min-height:1.5em\">Experience leveraging AI tools to optimize or automate project management tasks</p></li><li><p style=\"min-height:1.5em\">Exceptional communication and organizational skills; comfortable presenting in high pressure settings</p></li><li><p style=\"min-height:1.5em\">Strong work ethic, multi-tasking and time management</p></li><li><p style=\"min-height:1.5em\">Proven skills at contingency planning</p></li><li><p style=\"min-height:1.5em\">Experience in managing customer expectations</p></li><li><p style=\"min-height:1.5em\">Working knowledge of software delivery risk management</p></li><li><p style=\"min-height:1.5em\">Ability to work at customer sites, or in the Zurich office based on customer and project needs. Expected travel 25%.</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>HOW WE WORK</strong></h2><p style=\"min-height:1.5em\">We offer a flexible hybrid work arrangement that prioritizes in-office collaboration. Employees are expected to be on-site 3 days per week (Monday, Tuesday, and Thursday).</p><p style=\"min-height:1.5em\"></p><h2><strong>SALARY &amp; BENEFITS</strong></h2><p style=\"min-height:1.5em\">Full-time employees outside the U.S. enjoy a comprehensive benefits program tailored to their region of residence.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">Benchling takes a market-based approach to pay. The candidate's starting pay will be determined based on job-related skills, experience, qualifications, interview performance, and work location.</p><h2></h2><p style=\"min-height:1.5em\">#LI-Hybrid #BI-Hybrid #LI-TD1</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>Benchling welcomes everyone.</strong></p><p style=\"min-height:1.5em\">We believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences. <br /><br />We are an equal opportunity employer. That means we don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance.</p>","descriptionPlain":"We are rebuilding biotech for the AI era.\n\nWhen a breakthrough is delayed, the world waits. Getting a molecule from discovery to patients, or a crop from lab to field, involves thousands of slow, manual, disconnected steps. AI has the potential to change this, compressing decades of R&D work into years. But that only happens when clean, structured scientific data and AI are built into how science gets done.\n\nBenchling is the AI platform for biotech R&D. Scientists use Benchling to design experiments, capture structured data, and run AI agents and models directly in their workflows. Over 200,000 scientists around the world trust Benchling to power their most important work, from academic labs to Sanofi, Moderna, and more than half of the world's top 50 biopharma.\n\nWe’re building an AI scientist for our customers. We can’t do that if we haven’t built the muscle ourselves. AI fluency is the foundation we build on; it's core to how we work, and we're committed to helping every new hire integrate it into their day-to-day. As part of our interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today.\n\n\nROLE OVERVIEW\n\nBenchling is looking for an experienced Project Manager to join our Enterprise Professional Services team. In this key role, you will work with our Global Program Managers and internal partners in Customer Experience and Sales to execute the successful implementation of the Benchling platform for our enterprise clients.\n\nThese implementations are technically and organizationally complex, often spanning multiple geographic regions over a 1-2 year period. In this position, you will have a key operational role in our implementation projects, responsible for core PM activities (e.g., resource management, staffing, timeline and budget, status reporting, etc.). You will serve as a critical point of contact for our enterprise clients and will often be working with and even managing external partners.\n\nWith our rapid growth trajectory, this is an excellent opportunity to have a foundational impact on operational efficiency and success of our team in delivering value to our customers. This will be a key role in the ongoing growth of Benchling!\n\n \n\n\nRESPONSIBILITIES\n\nYou are an experienced software project manager who has worked on multiple medium to large-scale software implementations (often at the same time). You partner well cross-functionally, are able to communicate clearly and help drive projects to completion. You enjoy constantly being challenged, solving problems and establishing processes that make both your and other’s lives easier. You are a consummate teammate, outstandingly organized, and strive to make valuable contributions to projects and our broader company.\n\n - Apply Benchling Implementation Methodology (BIM) to drive project operations and optimize team members’ time and efficiency in delivering project goals.\n\n - Work with enterprise and strategic account teams to ensure projects are delivered on time or early, as well as at or below budget.\n\n - Liaise with customer PMOs to ensure best practices across the partnership and provide guidance to ensure Benchling project success.\n\n - Enable Global Program Managers and Account Executives on enterprise programs to be focused on strategic delivery and expansion while you drive project day to day operations.\n\n - Lead the activities of the Benchling project team and drive execution of the project plan.\n\n - Set clear expectations with internal and external team members, and hold them accountable for schedules and project results.\n\n - Lead customer escalations, diagnose project issues and risks, develop contingency plans, and implement changes to drive risk mitigation.\n\n - Actively handle project financials, including team utilization, budget vs actual hours, project margin, travel and other expenses. Serve as an internal partner to the Benchling financial organization.\n\n \n\n\nQUALIFICATIONS\n\nFamiliarity with the systems development life cycle (SDLC) and standard software implementation methodologies (i.e. agile/scrum methodology, waterfall, and hybrids)\n\n - Demonstrated successful software project management experience and training with >2 years experience (PM) in the life sciences R&D industry\n\n - At least 3 years of software implementation experience, preferably with a SaaS software company\n\n - BA or BS in Biology, Molecular Biology, Genetics, Biotechnology, Bioengineering or similar life science field preferred, or equivalent professional experience working with Life Sciences R&D processes and/or healthcare technology\n\n - Experience using advanced collaboration and task-centric tools (e.g. Smartsheet, Slack, Salesforce, MS Project, etc.)\n\n - Experience building out new processes, tools and communicating these out to an organization\n\n - Experience leveraging AI tools to optimize or automate project management tasks\n\n - Exceptional communication and organizational skills; comfortable presenting in high pressure settings\n\n - Strong work ethic, multi-tasking and time management\n\n - Proven skills at contingency planning\n\n - Experience in managing customer expectations\n\n - Working knowledge of software delivery risk management\n\n - Ability to work at customer sites, or in the Zurich office based on customer and project needs. Expected travel 25%.\n\n\nHOW WE WORK\n\nWe offer a flexible hybrid work arrangement that prioritizes in-office collaboration. Employees are expected to be on-site 3 days per week (Monday, Tuesday, and Thursday).\n\n\nSALARY & BENEFITS\n\nFull-time employees outside the U.S. enjoy a comprehensive benefits program tailored to their region of residence.\n\nBenchling takes a market-based approach to pay. The candidate's starting pay will be determined based on job-related skills, experience, qualifications, interview performance, and work location.\n\n\n\n\n#LI-Hybrid #BI-Hybrid #LI-TD1\n\nBenchling welcomes everyone.\n\nWe believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences.\n\nWe are an equal opportunity employer. That means we don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance."},{"id":"323e4f43-cd7d-4b6c-acad-981893636bfb","title":"Software Engineer, Model Hub","department":"Engineering","team":"Engineering: AI Agents","employmentType":"FullTime","location":"San Francisco, CA","secondaryLocations":[],"publishedAt":"2026-04-22T19:49:44.789+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/benchling/323e4f43-cd7d-4b6c-acad-981893636bfb","applyUrl":"https://jobs.ashbyhq.com/benchling/323e4f43-cd7d-4b6c-acad-981893636bfb/application","descriptionHtml":"<p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">We are rebuilding biotech for the AI era.<br /><br />When a breakthrough is delayed, the world waits. Getting a molecule from discovery to patients, or a crop from lab to field, involves thousands of slow, manual, disconnected steps. AI has the potential to change this, compressing decades of R&amp;D work into years. But that only happens when clean, structured scientific data and AI are built into how science gets done.<br /><br />Benchling is the AI platform for biotech R&amp;D. Scientists use Benchling to design experiments, capture structured data, and run AI agents and models directly in their workflows. Over 200,000 scientists around the world trust Benchling to power their most important work, from academic labs to Sanofi, Moderna, and more than half of the world's top 50 biopharma.<br /><br />We’re building an AI scientist for our customers. We can’t do that if we haven’t built the muscle ourselves. AI fluency is the foundation we build on; it's core to how we work, and we're committed to helping every new hire integrate it into their day-to-day. As part of our interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"></p><h2><strong>ROLE OVERVIEW</strong></h2><p style=\"min-height:1.5em\">The Model Hub team is building a computational platform that provides access to cutting-edge scientific AI models to help scientists design better drugs. Scientific models (e.g. AlphaFold or Boltz2) predict structures, predict scientific properties, and generate new drug designs, acting as a design partner and a major time saver to scientists who are creating life-saving therapeutics. </p><p style=\"min-height:1.5em\">As a full-stack engineer on the team, you’ll focus on building the scalable platform, APIs, and user interfaces for these models. Projects you might work on include: adding new models as soon as they're published, improving model performance and scalability, and enabling scientists to automate their in-silico workflows by chaining models together into pipelines. It’s early days for scientific AI models, both at Benchling and in the industry at large. We’ll rapidly iterate with customers and change directions quickly, figuring out new patterns for how we develop and go to market. We’ll win if we stay curious and obsess over our customers.</p><p style=\"min-height:1.5em\"></p><h2><strong>RESPONSIBILITIES</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Build and scale our scientific model platform</strong> by designing and implementing infrastructure for model inference that is fast, reliable, and cost-effective across a diverse set of scientific models.</p></li><li><p style=\"min-height:1.5em\"><strong>Create intuitive and beautiful UI and API interfaces </strong>for our computational users to execute high-throughput runs and analyze their results.</p></li><li><p style=\"min-height:1.5em\"><strong>Work directly with customers</strong> to ideate use cases, gather feedback, and onboard scientific teams.</p></li><li><p style=\"min-height:1.5em\"><strong>Shape how we build AI at Benchling</strong>, driving experimentation, contributing to technical direction, and helping evolve our engineering and product development practices as the field matures. </p></li></ul><h2><strong>QUALIFICATIONS</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">3+ years of software engineering or equivalent research experience, developing or deploying scientific models in an industry or academic setting.</p></li><li><p style=\"min-height:1.5em\">Strong experience with full-stack development</p></li><li><p style=\"min-height:1.5em\">Strong technical and analytical skills for optimizing compute-intensive systems.</p></li><li><p style=\"min-height:1.5em\">Collaborative mindset, able to work closely with engineers, product managers, and scientists to bring new ideas to life.</p></li><li><p style=\"min-height:1.5em\">Desire to work in a fast-paced environment, where priorities can shift and rapid experimentation is encouraged. </p></li></ul><p style=\"min-height:1.5em\"> </p><h2>HOW WE WORK</h2><p style=\"min-height:1.5em\">This is an in-person team in San Francisco built around collaborating in the office in a fast-paced environment. We’re in the office Monday through Friday.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">#LI-KW1</p><p style=\"min-height:1.5em\"><strong>Benchling welcomes everyone.</strong></p><p style=\"min-height:1.5em\">We believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences. <br /><br />We are an equal opportunity employer. That means we don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance.</p>","descriptionPlain":"We are rebuilding biotech for the AI era.\n\nWhen a breakthrough is delayed, the world waits. Getting a molecule from discovery to patients, or a crop from lab to field, involves thousands of slow, manual, disconnected steps. AI has the potential to change this, compressing decades of R&D work into years. But that only happens when clean, structured scientific data and AI are built into how science gets done.\n\nBenchling is the AI platform for biotech R&D. Scientists use Benchling to design experiments, capture structured data, and run AI agents and models directly in their workflows. Over 200,000 scientists around the world trust Benchling to power their most important work, from academic labs to Sanofi, Moderna, and more than half of the world's top 50 biopharma.\n\nWe’re building an AI scientist for our customers. We can’t do that if we haven’t built the muscle ourselves. AI fluency is the foundation we build on; it's core to how we work, and we're committed to helping every new hire integrate it into their day-to-day. As part of our interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today.\n\n\nROLE OVERVIEW\n\nThe Model Hub team is building a computational platform that provides access to cutting-edge scientific AI models to help scientists design better drugs. Scientific models (e.g. AlphaFold or Boltz2) predict structures, predict scientific properties, and generate new drug designs, acting as a design partner and a major time saver to scientists who are creating life-saving therapeutics.\n\nAs a full-stack engineer on the team, you’ll focus on building the scalable platform, APIs, and user interfaces for these models. Projects you might work on include: adding new models as soon as they're published, improving model performance and scalability, and enabling scientists to automate their in-silico workflows by chaining models together into pipelines. It’s early days for scientific AI models, both at Benchling and in the industry at large. We’ll rapidly iterate with customers and change directions quickly, figuring out new patterns for how we develop and go to market. We’ll win if we stay curious and obsess over our customers.\n\n\nRESPONSIBILITIES\n\n - Build and scale our scientific model platform by designing and implementing infrastructure for model inference that is fast, reliable, and cost-effective across a diverse set of scientific models.\n\n - Create intuitive and beautiful UI and API interfaces for our computational users to execute high-throughput runs and analyze their results.\n\n - Work directly with customers to ideate use cases, gather feedback, and onboard scientific teams.\n\n - Shape how we build AI at Benchling, driving experimentation, contributing to technical direction, and helping evolve our engineering and product development practices as the field matures. \n\n\nQUALIFICATIONS\n\n - 3+ years of software engineering or equivalent research experience, developing or deploying scientific models in an industry or academic setting.\n\n - Strong experience with full-stack development\n\n - Strong technical and analytical skills for optimizing compute-intensive systems.\n\n - Collaborative mindset, able to work closely with engineers, product managers, and scientists to bring new ideas to life.\n\n - Desire to work in a fast-paced environment, where priorities can shift and rapid experimentation is encouraged. \n\n \n\n\nHOW WE WORK\n\nThis is an in-person team in San Francisco built around collaborating in the office in a fast-paced environment. We’re in the office Monday through Friday.\n\n#LI-KW1\n\nBenchling welcomes everyone.\n\nWe believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences.\n\nWe are an equal opportunity employer. That means we don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance."},{"id":"14002943-e011-425c-8f72-3c727c543668","title":"Software Engineer, Full Stack (Enterprise Lifecycle)","department":"Engineering","team":"Engineering: Applications","employmentType":"FullTime","location":"San Francisco, CA","secondaryLocations":[],"publishedAt":"2026-04-24T22:07:17.130+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/benchling/14002943-e011-425c-8f72-3c727c543668","applyUrl":"https://jobs.ashbyhq.com/benchling/14002943-e011-425c-8f72-3c727c543668/application","descriptionHtml":"<p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">We are rebuilding biotech for the AI era.<br /><br />When a breakthrough is delayed, the world waits. Getting a molecule from discovery to patients, or a crop from lab to field, involves thousands of slow, manual, disconnected steps. AI has the potential to change this, compressing decades of R&amp;D work into years. But that only happens when clean, structured scientific data and AI are built into how science gets done.<br /><br />Benchling is the AI platform for biotech R&amp;D. Scientists use Benchling to design experiments, capture structured data, and run AI agents and models directly in their workflows. Over 200,000 scientists around the world trust Benchling to power their most important work, from academic labs to Sanofi, Moderna, and more than half of the world's top 50 biopharma.<br /><br />We’re building an AI scientist for our customers. We can’t do that if we haven’t built the muscle ourselves. AI fluency is the foundation we build on; it's core to how we work, and we're committed to helping every new hire integrate it into their day-to-day. As part of our interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"></p><h2><strong>ROLE OVERVIEW</strong></h2><p style=\"min-height:1.5em\"> The Enterprise Lifecycle team is a newly formed engineering team dedicated to ensuring Benchling's largest customers—internationally recognizable names developing some of the world's most innovative treatments and cures—are successful in regulated environments. Our mission is to help them prove their products are safe for human consumption and navigate complex regulatory processes with confidence and efficiency.</p><p style=\"min-height:1.5em\">The Enterprise Lifecycle team owns critical capabilities including auditing, document lifecycle management, exports, and backups. These are the foundational systems that ensure data integrity, compliance, and auditability across Benchling's platform. Our work directly enables Benchling's expansion into the enterprise market and supports customers navigating some of the most rigorous regulatory requirements in the world.</p><p style=\"min-height:1.5em\">Looking forward, we are exploring how AI can transform the compliance experience for our customers. We envision intelligent systems that help QA teams and auditors navigate complex regulatory requirements, surface relevant information from vast datasets, and streamline compliance workflows. As a Software Engineer on this team, you'll have the opportunity to shape how AI is applied to these high-stakes, accuracy-critical domains.</p><p style=\"min-height:1.5em\">The team currently consists of seven engineers working on systems that touch nearly every part of the product. You will collaborate extensively with other engineering teams across the organization, as these horizontal systems require deep integration and coordination. This is high-stakes, high-impact work where correctness and attention to detail matter enormously.</p><p style=\"min-height:1.5em\">As a software engineer on this team, you'll ship products that help customers meet regulatory requirements while building platform capabilities that raise the bar for engineering across the company. You will own horizontally impactful systems while delivering features that appear in FDA submissions and GxP-regulated workflows. This role sits at the intersection of platform and product work, requiring both deep technical expertise and strong product sense.</p><p style=\"min-height:1.5em\"></p><h2><strong>RESPONSIBILITIES</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Design, develop, and deliver features and systems that advance Benchling's product and business goals across areas such as audit coverage, export systems, document lifecycle management, and regulatory compliance workflows</p></li><li><p style=\"min-height:1.5em\">Own end-to-end delivery of significant projects — from planning and development through deployment, maintenance, and monitoring — across multi-sprint, multi-person initiatives</p></li><li><p style=\"min-height:1.5em\">Design technical solutions for open-ended problems, working independently on smaller projects and collaborating with senior engineers on larger efforts</p></li><li><p style=\"min-height:1.5em\">Write well-documented, well-tested code that follows company best practices, and execute refactors that improve the codebase</p></li><li><p style=\"min-height:1.5em\">Participate actively in code reviews, providing thoughtful and actionable feedback that raises the quality of team output</p></li><li><p style=\"min-height:1.5em\">Partner with product management, design, and cross-functional stakeholders to translate customer needs into technical solutions, clarifying requirements and surfacing tradeoffs</p></li><li><p style=\"min-height:1.5em\">Explore opportunities to leverage AI and LLMs to improve compliance workflows, audit reporting, and regulatory navigation for our customers</p></li><li><p style=\"min-height:1.5em\">Contribute to team discussions and process improvements, and help resolve communication gaps within and across teams</p></li><li><p style=\"min-height:1.5em\">Collaborate with other teams to ensure our horizontal platform systems integrate well and support product development across the organization </p></li></ul><h2><strong>QUALIFICATIONS</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">3+ years of experience as a software engineer, with demonstrated growth in scope and independence</p></li><li><p style=\"min-height:1.5em\">Experience delivering multi-sprint projects end-to-end, including planning, task breakdown, and tracking</p></li><li><p style=\"min-height:1.5em\">Strong experience building backend systems and APIs for cloud-based web applications</p></li><li><p style=\"min-height:1.5em\">Familiarity with frontend development and willingness to build full-stack solutions when needed</p></li><li><p style=\"min-height:1.5em\">Ability to design technical solutions that account for edge cases, performance, scalability, and maintainability</p></li><li><p style=\"min-height:1.5em\">Comfort working in ambiguous problem spaces where methods and outcomes involve tradeoffs</p></li><li><p style=\"min-height:1.5em\">Clear written and verbal communication skills, with the ability to synthesize project status and share it with stakeholders</p></li><li><p style=\"min-height:1.5em\">A collaborative mindset — willingness to mentor junior engineers and help teammates be more productive</p></li><li><p style=\"min-height:1.5em\">Interest in learning about life sciences. Prior biotech knowledge not required, but enthusiasm to learn is essential</p></li></ul><h3>Nice-to-Have Qualifications</h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Experience building software for highly regulated industries (pharmaceuticals, medical devices, aerospace, financial services)</p></li><li><p style=\"min-height:1.5em\">Familiarity with compliance requirements such as FDA 21 CFR Part 11, GxP, or similar regulatory frameworks</p></li><li><p style=\"min-height:1.5em\">Exposure to audit logging systems, audit trails, or regulatory reporting capabilities</p></li><li><p style=\"min-height:1.5em\">Interest in AI/LLM applications, particularly in domains requiring high accuracy and reliability</p></li><li><p style=\"min-height:1.5em\">Experience with document management systems, version control, or content lifecycle management</p></li><li><p style=\"min-height:1.5em\">Familiarity with data export systems or large-scale data processing</p></li><li><p style=\"min-height:1.5em\">Experience with Python and PostgreSQL</p></li><li><p style=\"min-height:1.5em\">Experience with React or similar JavaScript-based frontend frameworks</p></li><li><p style=\"min-height:1.5em\">Previous work in enterprise B2B SaaS</p></li><li><p style=\"min-height:1.5em\">Education or work experience in life sciences, biotechnology, or pharmaceutical sectors</p></li></ul><p style=\"min-height:1.5em\"> </p><h2>HOW WE WORK</h2><p style=\"min-height:1.5em\">We offer a flexible hybrid work arrangement that prioritizes in-office collaboration. Employees are expected to be on-site 3 days per week (Monday, Tuesday, and Thursday).</p><h2></h2><p style=\"min-height:1.5em\">#LI-Hybrid </p><p style=\"min-height:1.5em\">#BI-Hybrid </p><p style=\"min-height:1.5em\">#LI-MD1</p><p style=\"min-height:1.5em\"><strong>Benchling welcomes everyone.</strong></p><p style=\"min-height:1.5em\">We believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences. <br /><br />We are an equal opportunity employer. That means we don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance.</p>","descriptionPlain":"We are rebuilding biotech for the AI era.\n\nWhen a breakthrough is delayed, the world waits. Getting a molecule from discovery to patients, or a crop from lab to field, involves thousands of slow, manual, disconnected steps. AI has the potential to change this, compressing decades of R&D work into years. But that only happens when clean, structured scientific data and AI are built into how science gets done.\n\nBenchling is the AI platform for biotech R&D. Scientists use Benchling to design experiments, capture structured data, and run AI agents and models directly in their workflows. Over 200,000 scientists around the world trust Benchling to power their most important work, from academic labs to Sanofi, Moderna, and more than half of the world's top 50 biopharma.\n\nWe’re building an AI scientist for our customers. We can’t do that if we haven’t built the muscle ourselves. AI fluency is the foundation we build on; it's core to how we work, and we're committed to helping every new hire integrate it into their day-to-day. As part of our interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today.\n\n\nROLE OVERVIEW\n\n The Enterprise Lifecycle team is a newly formed engineering team dedicated to ensuring Benchling's largest customers—internationally recognizable names developing some of the world's most innovative treatments and cures—are successful in regulated environments. Our mission is to help them prove their products are safe for human consumption and navigate complex regulatory processes with confidence and efficiency.\n\nThe Enterprise Lifecycle team owns critical capabilities including auditing, document lifecycle management, exports, and backups. These are the foundational systems that ensure data integrity, compliance, and auditability across Benchling's platform. Our work directly enables Benchling's expansion into the enterprise market and supports customers navigating some of the most rigorous regulatory requirements in the world.\n\nLooking forward, we are exploring how AI can transform the compliance experience for our customers. We envision intelligent systems that help QA teams and auditors navigate complex regulatory requirements, surface relevant information from vast datasets, and streamline compliance workflows. As a Software Engineer on this team, you'll have the opportunity to shape how AI is applied to these high-stakes, accuracy-critical domains.\n\nThe team currently consists of seven engineers working on systems that touch nearly every part of the product. You will collaborate extensively with other engineering teams across the organization, as these horizontal systems require deep integration and coordination. This is high-stakes, high-impact work where correctness and attention to detail matter enormously.\n\nAs a software engineer on this team, you'll ship products that help customers meet regulatory requirements while building platform capabilities that raise the bar for engineering across the company. You will own horizontally impactful systems while delivering features that appear in FDA submissions and GxP-regulated workflows. This role sits at the intersection of platform and product work, requiring both deep technical expertise and strong product sense.\n\n\nRESPONSIBILITIES\n\n - Design, develop, and deliver features and systems that advance Benchling's product and business goals across areas such as audit coverage, export systems, document lifecycle management, and regulatory compliance workflows\n\n - Own end-to-end delivery of significant projects — from planning and development through deployment, maintenance, and monitoring — across multi-sprint, multi-person initiatives\n\n - Design technical solutions for open-ended problems, working independently on smaller projects and collaborating with senior engineers on larger efforts\n\n - Write well-documented, well-tested code that follows company best practices, and execute refactors that improve the codebase\n\n - Participate actively in code reviews, providing thoughtful and actionable feedback that raises the quality of team output\n\n - Partner with product management, design, and cross-functional stakeholders to translate customer needs into technical solutions, clarifying requirements and surfacing tradeoffs\n\n - Explore opportunities to leverage AI and LLMs to improve compliance workflows, audit reporting, and regulatory navigation for our customers\n\n - Contribute to team discussions and process improvements, and help resolve communication gaps within and across teams\n\n - Collaborate with other teams to ensure our horizontal platform systems integrate well and support product development across the organization \n\n\nQUALIFICATIONS\n\n - 3+ years of experience as a software engineer, with demonstrated growth in scope and independence\n\n - Experience delivering multi-sprint projects end-to-end, including planning, task breakdown, and tracking\n\n - Strong experience building backend systems and APIs for cloud-based web applications\n\n - Familiarity with frontend development and willingness to build full-stack solutions when needed\n\n - Ability to design technical solutions that account for edge cases, performance, scalability, and maintainability\n\n - Comfort working in ambiguous problem spaces where methods and outcomes involve tradeoffs\n\n - Clear written and verbal communication skills, with the ability to synthesize project status and share it with stakeholders\n\n - A collaborative mindset — willingness to mentor junior engineers and help teammates be more productive\n\n - Interest in learning about life sciences. Prior biotech knowledge not required, but enthusiasm to learn is essential\n\n\nNICE-TO-HAVE QUALIFICATIONS\n\n - Experience building software for highly regulated industries (pharmaceuticals, medical devices, aerospace, financial services)\n\n - Familiarity with compliance requirements such as FDA 21 CFR Part 11, GxP, or similar regulatory frameworks\n\n - Exposure to audit logging systems, audit trails, or regulatory reporting capabilities\n\n - Interest in AI/LLM applications, particularly in domains requiring high accuracy and reliability\n\n - Experience with document management systems, version control, or content lifecycle management\n\n - Familiarity with data export systems or large-scale data processing\n\n - Experience with Python and PostgreSQL\n\n - Experience with React or similar JavaScript-based frontend frameworks\n\n - Previous work in enterprise B2B SaaS\n\n - Education or work experience in life sciences, biotechnology, or pharmaceutical sectors\n\n \n\n\nHOW WE WORK\n\nWe offer a flexible hybrid work arrangement that prioritizes in-office collaboration. Employees are expected to be on-site 3 days per week (Monday, Tuesday, and Thursday).\n\n\n\n\n#LI-Hybrid\n\n#BI-Hybrid\n\n#LI-MD1\n\nBenchling welcomes everyone.\n\nWe believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences.\n\nWe are an equal opportunity employer. That means we don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance."},{"id":"1499952b-deb2-48c4-9de6-f158e77c58ef","title":"Enterprise Solutions Architect","department":"Customer Experience","team":"Customer Experience: Professional Services","employmentType":"FullTime","location":"Boston, MA","secondaryLocations":[],"publishedAt":"2026-04-24T18:20:41.728+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Massachusetts","addressCountry":"United States","addressLocality":"Boston"}},"jobUrl":"https://jobs.ashbyhq.com/benchling/1499952b-deb2-48c4-9de6-f158e77c58ef","applyUrl":"https://jobs.ashbyhq.com/benchling/1499952b-deb2-48c4-9de6-f158e77c58ef/application","descriptionHtml":"<p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">We are rebuilding biotech for the AI era.<br /><br />When a breakthrough is delayed, the world waits. Getting a molecule from discovery to patients, or a crop from lab to field, involves thousands of slow, manual, disconnected steps. AI has the potential to change this, compressing decades of R&amp;D work into years. But that only happens when clean, structured scientific data and AI are built into how science gets done.<br /><br />Benchling is the AI platform for biotech R&amp;D. Scientists use Benchling to design experiments, capture structured data, and run AI agents and models directly in their workflows. Over 200,000 scientists around the world trust Benchling to power their most important work, from academic labs to Sanofi, Moderna, and more than half of the world's top 50 biopharma.<br /><br />We’re building an AI scientist for our customers. We can’t do that if we haven’t built the muscle ourselves. AI fluency is the foundation we build on; it's core to how we work, and we're committed to helping every new hire integrate it into their day-to-day. As part of our interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"></p><h2><strong>ROLE OVERVIEW</strong></h2><p style=\"min-height:1.5em\">We are seeking an Enterprise Solutions Architect with deep expertise in life science R&amp;D and enterprise software systems to partner with Benchling's customers in driving the biotech revolution forward.</p><p style=\"min-height:1.5em\">The Enterprise Solutions Architect serves as a strategic advisor and technical leader for our enterprise customers, translating their IT strategy into tailored Benchling solutions. This role encompasses guiding organizations through digital transformation, leading technical implementation projects, overseeing solution architecture, and establishing best practices and data architecture standards to ensure long-term success. </p><p style=\"min-height:1.5em\"></p><h2><strong>RESPONSIBILITIES</strong></h2><p style=\"min-height:1.5em\">Partner with biotechnology organizations at the forefront of innovation to assess their IT landscape, understand strategic objectives, and architect solutions that enable mission-critical outcomes</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Lead end-to-end implementation projects from discovery through successful go-live and adoption</p></li><li><p style=\"min-height:1.5em\">Provide ongoing strategic guidance, best practice education, and product engagement recommendations to maximize customer value realization</p></li><li><p style=\"min-height:1.5em\">Collaborate with cross-functional business and technology stakeholders to gather requirements, identify opportunities, and translate business needs into technical solutions in partnership with internal engineering, product, and solutions architecture teams</p></li><li><p style=\"min-height:1.5em\">Coordinate with Professional Services, Product, and Customer Success teams to orchestrate complex, global enterprise deployments</p></li><li><p style=\"min-height:1.5em\">Support Sales and Marketing in technical deal strategy, and engage with Engineering, Product, and Solutions Architecture teams to resolve complex technical challenges</p></li><li><p style=\"min-height:1.5em\">Contribute to the development and refinement of global enterprise processes, product capabilities, and best practice frameworks</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>QUALIFICATIONS</strong></h2><h3><strong>Required</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">5-10+ years of combined experience in biotechnology or pharmaceutical industry roles and scientific software implementation</p></li><li><p style=\"min-height:1.5em\">Bachelor's or Master's degree in Life Sciences, Information Management, or related field (advanced degree preferred)</p></li><li><p style=\"min-height:1.5em\">Proven track record leading global implementation teams in enterprise solution design and deployment (Benchling experience strongly preferred)</p></li><li><p style=\"min-height:1.5em\">Demonstrated ability to empathize with scientists and rapidly comprehend complex scientific concepts and workflows</p></li><li><p style=\"min-height:1.5em\">Exceptional communication skills across verbal, written, and presentation formats, coupled with strong organizational and project management capabilities</p></li><li><p style=\"min-height:1.5em\">Self-directed, adaptable professional who thrives in dynamic, fast-paced environments</p></li><li><p style=\"min-height:1.5em\">Comfortable operating across functions, organizational levels, and geographies with diverse stakeholder groups</p></li><li><p style=\"min-height:1.5em\">Willingness to travel to customer sites up to 30% based on project requirements</p></li></ul><h3><strong>Preferred</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">5+ years of client-facing software implementation and/or consulting experience, with demonstrated success delivering enterprise-scale SaaS projects</p></li><li><p style=\"min-height:1.5em\">Hands-on experience implementing scientific/informatics platforms such as LIMS, ELN, MES, LES, and analytical tools including JMP, Spotfire, or Tableau </p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>HOW WE WORK</strong></h2><p style=\"min-height:1.5em\">We offer a flexible hybrid work arrangement that prioritizes in-office collaboration. Employees are expected to be on-site 3 days per week (Monday, Tuesday, and Thursday).</p><h2></h2><p style=\"min-height:1.5em\">#LI-Hybrid #BI-Hybrid #LI-EN1</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>Benchling welcomes everyone.</strong></p><p style=\"min-height:1.5em\">We believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences. <br /><br />We are an equal opportunity employer. That means we don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance.</p>","descriptionPlain":"We are rebuilding biotech for the AI era.\n\nWhen a breakthrough is delayed, the world waits. Getting a molecule from discovery to patients, or a crop from lab to field, involves thousands of slow, manual, disconnected steps. AI has the potential to change this, compressing decades of R&D work into years. But that only happens when clean, structured scientific data and AI are built into how science gets done.\n\nBenchling is the AI platform for biotech R&D. Scientists use Benchling to design experiments, capture structured data, and run AI agents and models directly in their workflows. Over 200,000 scientists around the world trust Benchling to power their most important work, from academic labs to Sanofi, Moderna, and more than half of the world's top 50 biopharma.\n\nWe’re building an AI scientist for our customers. We can’t do that if we haven’t built the muscle ourselves. AI fluency is the foundation we build on; it's core to how we work, and we're committed to helping every new hire integrate it into their day-to-day. As part of our interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today.\n\n\nROLE OVERVIEW\n\nWe are seeking an Enterprise Solutions Architect with deep expertise in life science R&D and enterprise software systems to partner with Benchling's customers in driving the biotech revolution forward.\n\nThe Enterprise Solutions Architect serves as a strategic advisor and technical leader for our enterprise customers, translating their IT strategy into tailored Benchling solutions. This role encompasses guiding organizations through digital transformation, leading technical implementation projects, overseeing solution architecture, and establishing best practices and data architecture standards to ensure long-term success. \n\n\nRESPONSIBILITIES\n\nPartner with biotechnology organizations at the forefront of innovation to assess their IT landscape, understand strategic objectives, and architect solutions that enable mission-critical outcomes\n\n - Lead end-to-end implementation projects from discovery through successful go-live and adoption\n\n - Provide ongoing strategic guidance, best practice education, and product engagement recommendations to maximize customer value realization\n\n - Collaborate with cross-functional business and technology stakeholders to gather requirements, identify opportunities, and translate business needs into technical solutions in partnership with internal engineering, product, and solutions architecture teams\n\n - Coordinate with Professional Services, Product, and Customer Success teams to orchestrate complex, global enterprise deployments\n\n - Support Sales and Marketing in technical deal strategy, and engage with Engineering, Product, and Solutions Architecture teams to resolve complex technical challenges\n\n - Contribute to the development and refinement of global enterprise processes, product capabilities, and best practice frameworks\n\n\nQUALIFICATIONS\n\n\nREQUIRED\n\n - 5-10+ years of combined experience in biotechnology or pharmaceutical industry roles and scientific software implementation\n\n - Bachelor's or Master's degree in Life Sciences, Information Management, or related field (advanced degree preferred)\n\n - Proven track record leading global implementation teams in enterprise solution design and deployment (Benchling experience strongly preferred)\n\n - Demonstrated ability to empathize with scientists and rapidly comprehend complex scientific concepts and workflows\n\n - Exceptional communication skills across verbal, written, and presentation formats, coupled with strong organizational and project management capabilities\n\n - Self-directed, adaptable professional who thrives in dynamic, fast-paced environments\n\n - Comfortable operating across functions, organizational levels, and geographies with diverse stakeholder groups\n\n - Willingness to travel to customer sites up to 30% based on project requirements\n\n\nPREFERRED\n\n - 5+ years of client-facing software implementation and/or consulting experience, with demonstrated success delivering enterprise-scale SaaS projects\n\n - Hands-on experience implementing scientific/informatics platforms such as LIMS, ELN, MES, LES, and analytical tools including JMP, Spotfire, or Tableau \n\n\nHOW WE WORK\n\nWe offer a flexible hybrid work arrangement that prioritizes in-office collaboration. Employees are expected to be on-site 3 days per week (Monday, Tuesday, and Thursday).\n\n\n\n\n#LI-Hybrid #BI-Hybrid #LI-EN1\n\nBenchling welcomes everyone.\n\nWe believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences.\n\nWe are an equal opportunity employer. That means we don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance."},{"id":"128a2d50-3311-49f5-b762-4654e680a06d","title":"Product Support Analyst","department":"Customer Experience","team":"Customer Experience: Support","employmentType":"FullTime","location":"San Francisco, CA","secondaryLocations":[],"publishedAt":"2026-04-24T22:55:42.548+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/benchling/128a2d50-3311-49f5-b762-4654e680a06d","applyUrl":"https://jobs.ashbyhq.com/benchling/128a2d50-3311-49f5-b762-4654e680a06d/application","descriptionHtml":"<p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">We are rebuilding biotech for the AI era.<br /><br />When a breakthrough is delayed, the world waits. Getting a molecule from discovery to patients, or a crop from lab to field, involves thousands of slow, manual, disconnected steps. AI has the potential to change this, compressing decades of R&amp;D work into years. But that only happens when clean, structured scientific data and AI are built into how science gets done.<br /><br />Benchling is the AI platform for biotech R&amp;D. Scientists use Benchling to design experiments, capture structured data, and run AI agents and models directly in their workflows. Over 200,000 scientists around the world trust Benchling to power their most important work, from academic labs to Sanofi, Moderna, and more than half of the world's top 50 biopharma.<br /><br />We’re building an AI scientist for our customers. We can’t do that if we haven’t built the muscle ourselves. AI fluency is the foundation we build on; it's core to how we work, and we're committed to helping every new hire integrate it into their day-to-day. As part of our interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"></p><h2><strong>ROLE OVERVIEW</strong></h2><p style=\"min-height:1.5em\">Benchling is building a world-class Customer Experience organization to drive adoption of our solutions across our rapidly growing customer base. As a senior-level Product Support Analyst, you play a key role supporting our customers and internal teams as they use Benchling to transform their team's work together.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">To succeed, you quickly develop a deep understanding of our products, our customers, their science, and their R&amp;D processes. You use this knowledge to own and drive resolutions for our most complex issues, including those involving customer IT, security, and scientific teams, coordinating  cross-functional stakeholders (Engineering, Product, Technical Account Managers, Customer Success, Professional Services, and Sales). You lead or co-lead enterprise escalations as they arise, establishing clear ownership, cadence, and communication to restore outcomes and customer confidence. If you are passionate about life sciences, eager to join a cutting-edge software company transforming R&amp;D, and motivated to lead high-stakes escalations with clarity, credibility, and calm, this role offers the chance to make an outsized impact for our customers and products.</p><p style=\"min-height:1.5em\"> </p><h2><strong>RESPONSIBILITIES</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Serve as a senior point of contact for day‑to‑day product questions and complex issues across web, email, and chat. Bring empathy for scientists and strong product judgment to resolve cases efficiently while meeting high SLA/SLO and quality standards.</p></li><li><p style=\"min-height:1.5em\">Operate with autonomy. Set decision cadence, make trade-off calls, and align internal and external stakeholders, including directors and executives, to move work forward.</p></li><li><p style=\"min-height:1.5em\">Lead enterprise escalations, coordinating multi‑party investigations (Product/Engineering, Build, Security, CX, Sales) and customer IT teams. Own the room with calm, executive‑level communication; establish ownership; provide crisp updates; and drive issues to closure with documented decisions.</p></li><li><p style=\"min-height:1.5em\">Apply deep product expertise,reproduce issues, analyze logs and API behavior, validate workarounds, and clearly articulate risk, impact, and next steps for customers and stakeholders.</p></li><li><p style=\"min-height:1.5em\">Troubleshoot across layers—application, integrations,APIs, identity/SSO (SAML/OIDC), data flows, and customer network fundamentals (DNS, TLS, proxies, firewalls)—and pull in the right SMEs at the right time.</p></li><li><p style=\"min-height:1.5em\">Document and share knowledge by updating external articles and internal runbooks, decision logs, and templates so learnings improve future response and prevention.</p></li><li><p style=\"min-height:1.5em\">Drive durable outcomes through RCA/CAPA: collaborate on root cause analysis, propose corrective and preventive actions, track follow‑through, and close the loop with customers and teams.</p></li><li><p style=\"min-height:1.5em\">Mentor and uplevel the team through case reviews, shadowing, and coaching on investigation structure and customer communications; support onboarding new PSAs and contribute enablement content that scales.</p></li><li><p style=\"min-height:1.5em\">Continuously improve support by leading scoped projects that streamline triage, tooling, and playbooks and by partnering cross‑functionally to surface patterns, influence product priorities, and raise overall readiness.</p></li><li><p style=\"min-height:1.5em\">Participate in on-call rotations (including weekend/alternate shifts) as part of our global support model.</p><p style=\"min-height:1.5em\"> </p></li></ul><h2><strong>QUALIFICATIONS</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">5+ years of experience in IT, support engineering, product support, or similar.</p></li><li><p style=\"min-height:1.5em\">Experience supporting enterprise customers, ideally global pharma/biotech.</p></li><li><p style=\"min-height:1.5em\">BS or <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"http://M.Sc\">M.Sc</a>. in Biology, Molecular Biology, Biochemistry, Genetics, Bioengineering,  Bioinformatics, or similar life science field, strongly preferred.</p></li><li><p style=\"min-height:1.5em\">Empathy for scientists and familiarity with lab/R&amp;D environments; able to map scientific workflows to product behavior and troubleshooting.</p></li><li><p style=\"min-height:1.5em\">Proven ownership of enterprise escalations and complex, multi‑party issues (customer IT/security + scientific users), from triage through closure and prevention.</p></li><li><p style=\"min-height:1.5em\">Executive‑caliber communication. Exceptional written and verbal skills; comfortable leading tense calls, writing succinct leadership updates, and translating technical detail into business impact.</p></li><li><p style=\"min-height:1.5em\">Strong prioritization and decision‑making under ambiguity; ability to establish clear roles, timelines, and communication cadence in fast‑changing situations.</p></li><li><p style=\"min-height:1.5em\">Stakeholder management and diplomacy. Aligns internal owners and external stakeholders, sets realistic expectations, and sustains trust through transparent updates.</p></li><li><p style=\"min-height:1.5em\">Hands-on, proactive, able to dive into logs, APIs, SSO/SAML/ flows, and network fundamentals (DNS, proxies, firewalls) to guide investigations and next steps.</p></li><li><p style=\"min-height:1.5em\">Preferred: Experience working in regulated environments (e.g., GxP, 21 CFR Part 11, CSV) and producing RCAs/CAPAs that stand up to audit</p></li><li><p style=\"min-height:1.5em\">Nice to have: Industry/technical fluency in Bioprocessing, Bioanalytics, regulated labs, healthcare, or Antibody Engineering; experience influencing prioritization with incident data.</p></li></ul><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">Candidates who bring strong escalation leadership and executive presence are encouraged to apply, even if not meeting every listed qualification. Please highlight experience in:</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Managing complex, multi‑party issues.</p></li><li><p style=\"min-height:1.5em\">Navigating ambiguity, escalations, and long‑running investigations with clear ownership and accountability.</p></li><li><p style=\"min-height:1.5em\">Troubleshooting across multiple layers—application, integrations/APIs, data, identity/SSO, and network/infrastructure</p></li><li><p style=\"min-height:1.5em\">Engaging confidently in customer‑facing calls, including with Enterprise IT and leadership. </p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>HOW WE WORK</strong></h2><p style=\"min-height:1.5em\">We offer a flexible hybrid work arrangement that prioritizes in-office collaboration. Employees are expected to be on-site 3 days per week (Monday, Tuesday, and Thursday).</p><h2></h2><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">#LI-Hybrid #BI-Hybrid #LI-TD1</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>Benchling welcomes everyone.</strong></p><p style=\"min-height:1.5em\">We believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences. <br /><br />We are an equal opportunity employer. That means we don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance.</p>","descriptionPlain":"We are rebuilding biotech for the AI era.\n\nWhen a breakthrough is delayed, the world waits. Getting a molecule from discovery to patients, or a crop from lab to field, involves thousands of slow, manual, disconnected steps. AI has the potential to change this, compressing decades of R&D work into years. But that only happens when clean, structured scientific data and AI are built into how science gets done.\n\nBenchling is the AI platform for biotech R&D. Scientists use Benchling to design experiments, capture structured data, and run AI agents and models directly in their workflows. Over 200,000 scientists around the world trust Benchling to power their most important work, from academic labs to Sanofi, Moderna, and more than half of the world's top 50 biopharma.\n\nWe’re building an AI scientist for our customers. We can’t do that if we haven’t built the muscle ourselves. AI fluency is the foundation we build on; it's core to how we work, and we're committed to helping every new hire integrate it into their day-to-day. As part of our interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today.\n\n\nROLE OVERVIEW\n\nBenchling is building a world-class Customer Experience organization to drive adoption of our solutions across our rapidly growing customer base. As a senior-level Product Support Analyst, you play a key role supporting our customers and internal teams as they use Benchling to transform their team's work together.\n\nTo succeed, you quickly develop a deep understanding of our products, our customers, their science, and their R&D processes. You use this knowledge to own and drive resolutions for our most complex issues, including those involving customer IT, security, and scientific teams, coordinating cross-functional stakeholders (Engineering, Product, Technical Account Managers, Customer Success, Professional Services, and Sales). You lead or co-lead enterprise escalations as they arise, establishing clear ownership, cadence, and communication to restore outcomes and customer confidence. If you are passionate about life sciences, eager to join a cutting-edge software company transforming R&D, and motivated to lead high-stakes escalations with clarity, credibility, and calm, this role offers the chance to make an outsized impact for our customers and products.\n\n \n\n\nRESPONSIBILITIES\n\n - Serve as a senior point of contact for day‑to‑day product questions and complex issues across web, email, and chat. Bring empathy for scientists and strong product judgment to resolve cases efficiently while meeting high SLA/SLO and quality standards.\n\n - Operate with autonomy. Set decision cadence, make trade-off calls, and align internal and external stakeholders, including directors and executives, to move work forward.\n\n - Lead enterprise escalations, coordinating multi‑party investigations (Product/Engineering, Build, Security, CX, Sales) and customer IT teams. Own the room with calm, executive‑level communication; establish ownership; provide crisp updates; and drive issues to closure with documented decisions.\n\n - Apply deep product expertise,reproduce issues, analyze logs and API behavior, validate workarounds, and clearly articulate risk, impact, and next steps for customers and stakeholders.\n\n - Troubleshoot across layers—application, integrations,APIs, identity/SSO (SAML/OIDC), data flows, and customer network fundamentals (DNS, TLS, proxies, firewalls)—and pull in the right SMEs at the right time.\n\n - Document and share knowledge by updating external articles and internal runbooks, decision logs, and templates so learnings improve future response and prevention.\n\n - Drive durable outcomes through RCA/CAPA: collaborate on root cause analysis, propose corrective and preventive actions, track follow‑through, and close the loop with customers and teams.\n\n - Mentor and uplevel the team through case reviews, shadowing, and coaching on investigation structure and customer communications; support onboarding new PSAs and contribute enablement content that scales.\n\n - Continuously improve support by leading scoped projects that streamline triage, tooling, and playbooks and by partnering cross‑functionally to surface patterns, influence product priorities, and raise overall readiness.\n\n - Participate in on-call rotations (including weekend/alternate shifts) as part of our global support model.\n   \n    \n\n\nQUALIFICATIONS\n\n - 5+ years of experience in IT, support engineering, product support, or similar.\n\n - Experience supporting enterprise customers, ideally global pharma/biotech.\n\n - BS or M.Sc http://M.Sc. in Biology, Molecular Biology, Biochemistry, Genetics, Bioengineering, Bioinformatics, or similar life science field, strongly preferred.\n\n - Empathy for scientists and familiarity with lab/R&D environments; able to map scientific workflows to product behavior and troubleshooting.\n\n - Proven ownership of enterprise escalations and complex, multi‑party issues (customer IT/security + scientific users), from triage through closure and prevention.\n\n - Executive‑caliber communication. Exceptional written and verbal skills; comfortable leading tense calls, writing succinct leadership updates, and translating technical detail into business impact.\n\n - Strong prioritization and decision‑making under ambiguity; ability to establish clear roles, timelines, and communication cadence in fast‑changing situations.\n\n - Stakeholder management and diplomacy. Aligns internal owners and external stakeholders, sets realistic expectations, and sustains trust through transparent updates.\n\n - Hands-on, proactive, able to dive into logs, APIs, SSO/SAML/ flows, and network fundamentals (DNS, proxies, firewalls) to guide investigations and next steps.\n\n - Preferred: Experience working in regulated environments (e.g., GxP, 21 CFR Part 11, CSV) and producing RCAs/CAPAs that stand up to audit\n\n - Nice to have: Industry/technical fluency in Bioprocessing, Bioanalytics, regulated labs, healthcare, or Antibody Engineering; experience influencing prioritization with incident data.\n\nCandidates who bring strong escalation leadership and executive presence are encouraged to apply, even if not meeting every listed qualification. Please highlight experience in:\n\n - Managing complex, multi‑party issues.\n\n - Navigating ambiguity, escalations, and long‑running investigations with clear ownership and accountability.\n\n - Troubleshooting across multiple layers—application, integrations/APIs, data, identity/SSO, and network/infrastructure\n\n - Engaging confidently in customer‑facing calls, including with Enterprise IT and leadership. \n\n\nHOW WE WORK\n\nWe offer a flexible hybrid work arrangement that prioritizes in-office collaboration. Employees are expected to be on-site 3 days per week (Monday, Tuesday, and Thursday).\n\n\n\n\n#LI-Hybrid #BI-Hybrid #LI-TD1\n\nBenchling welcomes everyone.\n\nWe believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences.\n\nWe are an equal opportunity employer. That means we don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance."},{"id":"815d941c-dff6-40cb-8307-57695acb37a7","title":"Software Engineer, Agents","department":"Engineering","team":"Engineering: AI Agents","employmentType":"FullTime","location":"San Francisco, CA","secondaryLocations":[],"publishedAt":"2026-04-28T19:25:28.771+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/benchling/815d941c-dff6-40cb-8307-57695acb37a7","applyUrl":"https://jobs.ashbyhq.com/benchling/815d941c-dff6-40cb-8307-57695acb37a7/application","descriptionHtml":"<p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">We are rebuilding biotech for the AI era.<br /><br />When a breakthrough is delayed, the world waits. Getting a molecule from discovery to patients, or a crop from lab to field, involves thousands of slow, manual, disconnected steps. AI has the potential to change this, compressing decades of R&amp;D work into years. But that only happens when clean, structured scientific data and AI are built into how science gets done.<br /><br />Benchling is the AI platform for biotech R&amp;D. Scientists use Benchling to design experiments, capture structured data, and run AI agents and models directly in their workflows. Over 200,000 scientists around the world trust Benchling to power their most important work, from academic labs to Sanofi, Moderna, and more than half of the world's top 50 biopharma.<br /><br />We’re building an AI scientist for our customers. We can’t do that if we haven’t built the muscle ourselves. AI fluency is the foundation we build on; it's core to how we work, and we're committed to helping every new hire integrate it into their day-to-day. As part of our interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"></p><h2><strong>ROLE OVERVIEW</strong></h2><p style=\"min-height:1.5em\">We’re a team focusing on shipping AI agents for scientists, helping them automate toil and accelerate breakthroughs. Our agents automate many parts of scientific work that take hours to weeks today: designing experiments, capturing data, analyzing data, and writing complex reports. As an engineer on the team, you’ll build these agents end-to-end, from designing the agent architecture to shipping intuitive interfaces for the agents within our scientific applications. It’s early days for AI agents, both at Benchling and in the industry at large. We’ll rapidly iterate with customers and change directions quickly, figuring out new patterns for how we develop and go to market. We’ll win if we stay curious and obsess over our customers.<br /> </p><h2><strong>RESPONSIBILITIES</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Build end-to-end AI agents</strong>, prototyping and productionizing systems that automate scientific work, from experiment design to data analysis and reporting.</p></li><li><p style=\"min-height:1.5em\"><strong>Work directly with customers</strong> to ideate use cases, gather feedback, build evaluations, and onboard scientific teams.</p></li><li><p style=\"min-height:1.5em\"><strong>Engineer across the stack</strong>, from developing new LLM-powered primitives to shipping intuitive user interfaces inside Benchling’s applications.</p></li><li><p style=\"min-height:1.5em\"><strong>Continuously improve our agent platform</strong>, contributing to frameworks, tooling, and infrastructure that accelerate future agent development.</p></li><li><p style=\"min-height:1.5em\"><strong>Shape how we build AI at Benchling</strong>, driving experimentation, contributing to technical direction, and helping evolve our engineering and product development practices as the field matures.</p></li></ul><h2><strong>QUALIFICATIONS</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>2+ years of professional software engineering experience</strong>, building and maintaining production systems.</p></li><li><p style=\"min-height:1.5em\"><strong>Experience across the stack</strong>, comfort working with backend systems (Python or similar languages) and modern frontend frameworks (React or equivalent).</p></li><li><p style=\"min-height:1.5em\"><strong>Strong product sense</strong>, with the ability to iterate quickly and refine solutions based on user feedback and data.</p></li><li><p style=\"min-height:1.5em\"><strong>Curiosity and excitement about LLMs and AI agents</strong>, and a desire to shape how they can transform scientific research.</p></li><li><p style=\"min-height:1.5em\"><strong>Collaborative mindset</strong>, able to work closely with engineers, product managers, and scientists to bring new ideas to life.</p></li><li><p style=\"min-height:1.5em\"><strong>Desire to work in a fast-paced environment</strong>, where priorities can shift and rapid experimentation is encouraged.</p></li><li><p style=\"min-height:1.5em\"><strong>Interest in learning about biotechnology (no prior knowledge required, just a willingness to learn and adapt).</strong></p></li></ul><p style=\"min-height:1.5em\"> </p><h2>HOW WE WORK</h2><p style=\"min-height:1.5em\">This is an in-person team in San Francisco built around collaborating in the office in a fast-paced environment. We’re in the office Monday through Friday.</p><p style=\"min-height:1.5em\">#LI-KW1</p><p style=\"min-height:1.5em\"><strong>Benchling welcomes everyone.</strong></p><p style=\"min-height:1.5em\">We believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences. <br /><br />We are an equal opportunity employer. That means we don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance.</p>","descriptionPlain":"We are rebuilding biotech for the AI era.\n\nWhen a breakthrough is delayed, the world waits. Getting a molecule from discovery to patients, or a crop from lab to field, involves thousands of slow, manual, disconnected steps. AI has the potential to change this, compressing decades of R&D work into years. But that only happens when clean, structured scientific data and AI are built into how science gets done.\n\nBenchling is the AI platform for biotech R&D. Scientists use Benchling to design experiments, capture structured data, and run AI agents and models directly in their workflows. Over 200,000 scientists around the world trust Benchling to power their most important work, from academic labs to Sanofi, Moderna, and more than half of the world's top 50 biopharma.\n\nWe’re building an AI scientist for our customers. We can’t do that if we haven’t built the muscle ourselves. AI fluency is the foundation we build on; it's core to how we work, and we're committed to helping every new hire integrate it into their day-to-day. As part of our interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today.\n\n\nROLE OVERVIEW\n\nWe’re a team focusing on shipping AI agents for scientists, helping them automate toil and accelerate breakthroughs. Our agents automate many parts of scientific work that take hours to weeks today: designing experiments, capturing data, analyzing data, and writing complex reports. As an engineer on the team, you’ll build these agents end-to-end, from designing the agent architecture to shipping intuitive interfaces for the agents within our scientific applications. It’s early days for AI agents, both at Benchling and in the industry at large. We’ll rapidly iterate with customers and change directions quickly, figuring out new patterns for how we develop and go to market. We’ll win if we stay curious and obsess over our customers.\n \n\n\nRESPONSIBILITIES\n\n - Build end-to-end AI agents, prototyping and productionizing systems that automate scientific work, from experiment design to data analysis and reporting.\n\n - Work directly with customers to ideate use cases, gather feedback, build evaluations, and onboard scientific teams.\n\n - Engineer across the stack, from developing new LLM-powered primitives to shipping intuitive user interfaces inside Benchling’s applications.\n\n - Continuously improve our agent platform, contributing to frameworks, tooling, and infrastructure that accelerate future agent development.\n\n - Shape how we build AI at Benchling, driving experimentation, contributing to technical direction, and helping evolve our engineering and product development practices as the field matures.\n\n\nQUALIFICATIONS\n\n - 2+ years of professional software engineering experience, building and maintaining production systems.\n\n - Experience across the stack, comfort working with backend systems (Python or similar languages) and modern frontend frameworks (React or equivalent).\n\n - Strong product sense, with the ability to iterate quickly and refine solutions based on user feedback and data.\n\n - Curiosity and excitement about LLMs and AI agents, and a desire to shape how they can transform scientific research.\n\n - Collaborative mindset, able to work closely with engineers, product managers, and scientists to bring new ideas to life.\n\n - Desire to work in a fast-paced environment, where priorities can shift and rapid experimentation is encouraged.\n\n - Interest in learning about biotechnology (no prior knowledge required, just a willingness to learn and adapt).\n\n \n\n\nHOW WE WORK\n\nThis is an in-person team in San Francisco built around collaborating in the office in a fast-paced environment. We’re in the office Monday through Friday.\n\n#LI-KW1\n\nBenchling welcomes everyone.\n\nWe believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences.\n\nWe are an equal opportunity employer. That means we don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance."},{"id":"671d4911-7cb5-41da-9bb0-e497fa1874f8","title":"Software Engineer, Developer Enablement","department":"Engineering","team":"Engineering: Customer Engineering","employmentType":"FullTime","location":"San Francisco, CA","secondaryLocations":[],"publishedAt":"2026-04-29T20:41:48.387+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/benchling/671d4911-7cb5-41da-9bb0-e497fa1874f8","applyUrl":"https://jobs.ashbyhq.com/benchling/671d4911-7cb5-41da-9bb0-e497fa1874f8/application","descriptionHtml":"<p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">We are rebuilding biotech for the AI era.<br /><br />When a breakthrough is delayed, the world waits. Getting a molecule from discovery to patients, or a crop from lab to field, involves thousands of slow, manual, disconnected steps. AI has the potential to change this, compressing decades of R&amp;D work into years. But that only happens when clean, structured scientific data and AI are built into how science gets done.<br /><br />Benchling is the AI platform for biotech R&amp;D. Scientists use Benchling to design experiments, capture structured data, and run AI agents and models directly in their workflows. Over 200,000 scientists around the world trust Benchling to power their most important work, from academic labs to Sanofi, Moderna, and more than half of the world's top 50 biopharma.<br /><br />We’re building an AI scientist for our customers. We can’t do that if we haven’t built the muscle ourselves. AI fluency is the foundation we build on; it's core to how we work, and we're committed to helping every new hire integrate it into their day-to-day. As part of our interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"></p><h2><strong>ROLE OVERVIEW</strong></h2><p style=\"min-height:1.5em\">At Benchling, our mission is to empower scientists to accelerate discoveries that change the world. As a Software Engineer on the Developer Enablement team, you’ll play a pivotal role in building the platform that enables our ecosystem of scientific applications. You won’t just write code, you’ll help shape how developers, partners, and scientists interact with Benchling’s products, allowing them to create tools that directly support groundbreaking research. Your work will impact the way science gets done, driving innovation and enabling seamless integration of third-party solutions across the platform.</p><p style=\"min-height:1.5em\">The team is working on a wide range of early- and mid-stage initiatives—including developer APIs, event delivery, AI-powered agents, and new platform infrastructure designed to support a growing ecosystem of scientific applications. Because of the diversity of our work, engineers have the flexibility to take on projects that align with both business needs and their own interests and skills. This role was envisioned as a “Developer Platform Engineer,” reflecting the breadth of opportunities to contribute across our developer-facing systems.</p><p style=\"min-height:1.5em\">This is a hands-on, high-impact role where your contributions will be visible across the company and to our scientific users worldwide. You’ll collaborate with product managers, designers, and engineers, tackling complex challenges while growing your expertise in platform development and life sciences.</p><p style=\"min-height:1.5em\"> </p><h2><strong>RESPONSIBILITIES</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Take ownership of projects from ideation to delivery, including prototyping, building, and scaling new software features.</p></li><li><p style=\"min-height:1.5em\">Design and implement robust APIs, services, and interfaces that integrate seamlessly with our growing ecosystem.</p></li><li><p style=\"min-height:1.5em\">Partner with cross-functional teams to translate user needs into scalable, elegant software solutions.</p></li><li><p style=\"min-height:1.5em\">Influence the direction of our platform by bringing creative solutions and new ideas to the table.</p></li></ul><p style=\"min-height:1.5em\">Developer Interfaces &amp; Platform APIs</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Design, build, and maintain external developer-facing APIs and SDKs that power extensibility in Benchling’s platform.</p></li><li><p style=\"min-height:1.5em\">Contribute to evolving and scaling our REST and GraphQL APIs, ensuring consistency, performance, and usability for external and internal developers.</p></li><li><p style=\"min-height:1.5em\">Build and maintain delivery systems for real-time scientific data</p></li></ul><p style=\"min-height:1.5em\">Bonus: AI Agents &amp; Model Context Protocol (MCP)</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Contribute to the development of APIs and interfaces that support AI-driven agents like Benchling’s Deep Research Agent and Data Entry Agent.</p></li><li><p style=\"min-height:1.5em\">Support the development of our Benchling MCP to enable AI agents to interact safely with Benchling’s data and APIs.</p></li><li><p style=\"min-height:1.5em\">Collaborate with our AI infra / agents teams to support the agentic ecosystem.</p></li></ul><p style=\"min-height:1.5em\">Bonus: APIs for ingesting/exporting large amounts of data</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Architect and implement high-throughput APIs designed specifically for bulk data ingestion and export, capable of handling millions of records daily with minimal latency.</p></li><li><p style=\"min-height:1.5em\">Design scalable API specifications (REST or gRPC) that support complex filtering, sparse fieldsets, and cursor-based pagination to efficiently manage large payloads.</p></li></ul><p style=\"min-height:1.5em\">Check out our <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://benchling.engineering/\"><u>engineering blog</u></a> for some examples of past work across Benchling.</p><p style=\"min-height:1.5em\"> </p><h2><strong>QUALIFICATIONS</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"> 1+ years of professional software engineering experience</p></li><li><p style=\"min-height:1.5em\">A prior software engineering internship</p></li><li><p style=\"min-height:1.5em\">Strong abilities in problem solving and iterating on feedback.</p></li><li><p style=\"min-height:1.5em\">A desire to have ownership over building key pieces of product and/or platform.</p></li><li><p style=\"min-height:1.5em\">Build software with a product-first approach. You ship code quickly and care about the real world impact of your code.</p></li></ul><p style=\"min-height:1.5em\"> </p><h2>HOW WE WORK</h2><p style=\"min-height:1.5em\">We offer a flexible hybrid work arrangement that prioritizes in-office collaboration. Employees are expected to be on-site 3 days per week (Monday, Tuesday, and Thursday).</p><h2></h2><p style=\"min-height:1.5em\">#LI-Hybrid </p><p style=\"min-height:1.5em\">#BI-Hybrid </p><p style=\"min-height:1.5em\">#LI-KW1</p><p style=\"min-height:1.5em\"><strong>Benchling welcomes everyone.</strong></p><p style=\"min-height:1.5em\">We believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences. <br /><br />We are an equal opportunity employer. That means we don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance.</p>","descriptionPlain":"We are rebuilding biotech for the AI era.\n\nWhen a breakthrough is delayed, the world waits. Getting a molecule from discovery to patients, or a crop from lab to field, involves thousands of slow, manual, disconnected steps. AI has the potential to change this, compressing decades of R&D work into years. But that only happens when clean, structured scientific data and AI are built into how science gets done.\n\nBenchling is the AI platform for biotech R&D. Scientists use Benchling to design experiments, capture structured data, and run AI agents and models directly in their workflows. Over 200,000 scientists around the world trust Benchling to power their most important work, from academic labs to Sanofi, Moderna, and more than half of the world's top 50 biopharma.\n\nWe’re building an AI scientist for our customers. We can’t do that if we haven’t built the muscle ourselves. AI fluency is the foundation we build on; it's core to how we work, and we're committed to helping every new hire integrate it into their day-to-day. As part of our interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today.\n\n\nROLE OVERVIEW\n\nAt Benchling, our mission is to empower scientists to accelerate discoveries that change the world. As a Software Engineer on the Developer Enablement team, you’ll play a pivotal role in building the platform that enables our ecosystem of scientific applications. You won’t just write code, you’ll help shape how developers, partners, and scientists interact with Benchling’s products, allowing them to create tools that directly support groundbreaking research. Your work will impact the way science gets done, driving innovation and enabling seamless integration of third-party solutions across the platform.\n\nThe team is working on a wide range of early- and mid-stage initiatives—including developer APIs, event delivery, AI-powered agents, and new platform infrastructure designed to support a growing ecosystem of scientific applications. Because of the diversity of our work, engineers have the flexibility to take on projects that align with both business needs and their own interests and skills. This role was envisioned as a “Developer Platform Engineer,” reflecting the breadth of opportunities to contribute across our developer-facing systems.\n\nThis is a hands-on, high-impact role where your contributions will be visible across the company and to our scientific users worldwide. You’ll collaborate with product managers, designers, and engineers, tackling complex challenges while growing your expertise in platform development and life sciences.\n\n \n\n\nRESPONSIBILITIES\n\n - Take ownership of projects from ideation to delivery, including prototyping, building, and scaling new software features.\n\n - Design and implement robust APIs, services, and interfaces that integrate seamlessly with our growing ecosystem.\n\n - Partner with cross-functional teams to translate user needs into scalable, elegant software solutions.\n\n - Influence the direction of our platform by bringing creative solutions and new ideas to the table.\n\nDeveloper Interfaces & Platform APIs\n\n - Design, build, and maintain external developer-facing APIs and SDKs that power extensibility in Benchling’s platform.\n\n - Contribute to evolving and scaling our REST and GraphQL APIs, ensuring consistency, performance, and usability for external and internal developers.\n\n - Build and maintain delivery systems for real-time scientific data\n\nBonus: AI Agents & Model Context Protocol (MCP)\n\n - Contribute to the development of APIs and interfaces that support AI-driven agents like Benchling’s Deep Research Agent and Data Entry Agent.\n\n - Support the development of our Benchling MCP to enable AI agents to interact safely with Benchling’s data and APIs.\n\n - Collaborate with our AI infra / agents teams to support the agentic ecosystem.\n\nBonus: APIs for ingesting/exporting large amounts of data\n\n - Architect and implement high-throughput APIs designed specifically for bulk data ingestion and export, capable of handling millions of records daily with minimal latency.\n\n - Design scalable API specifications (REST or gRPC) that support complex filtering, sparse fieldsets, and cursor-based pagination to efficiently manage large payloads.\n\nCheck out our engineering blog https://benchling.engineering/ for some examples of past work across Benchling.\n\n \n\n\nQUALIFICATIONS\n\n - 1+ years of professional software engineering experience\n\n - A prior software engineering internship\n\n - Strong abilities in problem solving and iterating on feedback.\n\n - A desire to have ownership over building key pieces of product and/or platform.\n\n - Build software with a product-first approach. You ship code quickly and care about the real world impact of your code.\n\n \n\n\nHOW WE WORK\n\nWe offer a flexible hybrid work arrangement that prioritizes in-office collaboration. Employees are expected to be on-site 3 days per week (Monday, Tuesday, and Thursday).\n\n\n\n\n#LI-Hybrid\n\n#BI-Hybrid\n\n#LI-KW1\n\nBenchling welcomes everyone.\n\nWe believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences.\n\nWe are an equal opportunity employer. That means we don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance."},{"id":"49454722-ea62-41da-80f8-864ff06e9265","title":"Financial Analyst, Sales","department":"Finance","team":"FP&A","employmentType":"FullTime","location":"San Francisco, CA","secondaryLocations":[],"publishedAt":"2026-04-30T21:24:11.165+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/benchling/49454722-ea62-41da-80f8-864ff06e9265","applyUrl":"https://jobs.ashbyhq.com/benchling/49454722-ea62-41da-80f8-864ff06e9265/application","descriptionHtml":"<p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">We are rebuilding biotech for the AI era.<br /><br />When a breakthrough is delayed, the world waits. Getting a molecule from discovery to patients, or a crop from lab to field, involves thousands of slow, manual, disconnected steps. AI has the potential to change this, compressing decades of R&amp;D work into years. But that only happens when clean, structured scientific data and AI are built into how science gets done.<br /><br />Benchling is the AI platform for biotech R&amp;D. Scientists use Benchling to design experiments, capture structured data, and run AI agents and models directly in their workflows. Over 200,000 scientists around the world trust Benchling to power their most important work, from academic labs to Sanofi, Moderna, and more than half of the world's top 50 biopharma.<br /><br />We’re building an AI scientist for our customers. We can’t do that if we haven’t built the muscle ourselves. AI fluency is the foundation we build on; it's core to how we work, and we're committed to helping every new hire integrate it into their day-to-day. As part of our interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"></p><h2><strong>ROLE OVERVIEW</strong></h2><p style=\"min-height:1.5em\">We are looking for an experienced Strategic Financial Analyst, to join our Strategic Finance team, reporting to the Strategic Finance Leader for the Field. You will be an integral part of a small and highly-leveraged team supporting the Sales organization, including monthly and quarterly close process, sales performance analysis (including commission payout reconciliation), budgeting and forecasting, expense management and analysis, as well as special projects to help support the company’s long-term growth and strategic vision. Additionally, you will be expected to expand beyond typical financial responsibilities and act as a strategic thought partner to the business leaders, including driving ad-hoc analysis and other project work. Expectations also include working cross-functionally and establishing/improving processes to enable Benchling’s continued growth.</p><p style=\"min-height:1.5em\"> </p><h2><strong>RESPONSIBILITIES</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Build and maintain full year budgets and quarterly forecasts for various Field Organizations (Sales, Solution Consulting, Sales Operations &amp; Enablement, and Customer Success)</p></li><li><p style=\"min-height:1.5em\">Deliver monthly/quarterly analyses of financial results including BvA variances to plan, ensuring key issues, risks and business drivers are understood and proactively highlighted</p></li><li><p style=\"min-height:1.5em\">Support commissions calculations and reporting, analytics and support annual comp plan design</p></li><li><p style=\"min-height:1.5em\">Support the company-wide annual and long-range planning processes</p></li><li><p style=\"min-height:1.5em\">Partner with Accounting on monthly close activities such as vendor trend reviews, closed-won opportunities, collections, and commissions payments</p></li><li><p style=\"min-height:1.5em\">Develop and continually improve sales and customer metrics (revenue, ARR, ASP, seat penetration, quota attainment etc.)</p></li><li><p style=\"min-height:1.5em\">Partner with business leaders to drive strategic initiatives influencing business decisions and by providing proactive recommendations, backed by strong business and financial analysis</p></li><li><p style=\"min-height:1.5em\">Drive ad-hoc projects and analysis to support Benchling’s long-term growth<br /> </p></li></ul><h2><strong>QUALIFICATIONS</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Bachelor’s degree in Business, Finance, Accounting, Economics or equivalent area.</p></li><li><p style=\"min-height:1.5em\">2-5+ years experience in FP&amp;A/Strategic Finance at a High Growth Startup or Public Company<em> </em>(Enterprise Software / SaaS experience a plus)</p></li><li><p style=\"min-height:1.5em\">Strong understanding and substantial knowledge of complex financial modeling, GAAP accounting and FP&amp;A best practices</p></li><li><p style=\"min-height:1.5em\">Strong Communication Skills - ability to think logically, rationally, and strategically in order to distill and articulate complex data to drive business decisions. Experience presenting analyses to management and ability to lead and drive initiatives</p></li><li><p style=\"min-height:1.5em\">Experience with Salesforce, Certinia (fka FinancialForce), and Adaptive a plus</p></li></ul><p style=\"min-height:1.5em\"> </p><h2><strong>HOW WE WORK</strong></h2><p style=\"min-height:1.5em\">We offer a flexible hybrid work arrangement that prioritizes in-office collaboration. Employees are expected to be on-site 3 days per week (Monday, Tuesday, and Thursday).</p><h2></h2><p style=\"min-height:1.5em\">#LI-Hybrid #BI-Hybrid #LI-JF1</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>Benchling welcomes everyone.</strong></p><p style=\"min-height:1.5em\">We believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences. <br /><br />We are an equal opportunity employer. That means we don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance.</p>","descriptionPlain":"We are rebuilding biotech for the AI era.\n\nWhen a breakthrough is delayed, the world waits. Getting a molecule from discovery to patients, or a crop from lab to field, involves thousands of slow, manual, disconnected steps. AI has the potential to change this, compressing decades of R&D work into years. But that only happens when clean, structured scientific data and AI are built into how science gets done.\n\nBenchling is the AI platform for biotech R&D. Scientists use Benchling to design experiments, capture structured data, and run AI agents and models directly in their workflows. Over 200,000 scientists around the world trust Benchling to power their most important work, from academic labs to Sanofi, Moderna, and more than half of the world's top 50 biopharma.\n\nWe’re building an AI scientist for our customers. We can’t do that if we haven’t built the muscle ourselves. AI fluency is the foundation we build on; it's core to how we work, and we're committed to helping every new hire integrate it into their day-to-day. As part of our interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today.\n\n\nROLE OVERVIEW\n\nWe are looking for an experienced Strategic Financial Analyst, to join our Strategic Finance team, reporting to the Strategic Finance Leader for the Field. You will be an integral part of a small and highly-leveraged team supporting the Sales organization, including monthly and quarterly close process, sales performance analysis (including commission payout reconciliation), budgeting and forecasting, expense management and analysis, as well as special projects to help support the company’s long-term growth and strategic vision. Additionally, you will be expected to expand beyond typical financial responsibilities and act as a strategic thought partner to the business leaders, including driving ad-hoc analysis and other project work. Expectations also include working cross-functionally and establishing/improving processes to enable Benchling’s continued growth.\n\n \n\n\nRESPONSIBILITIES\n\n - Build and maintain full year budgets and quarterly forecasts for various Field Organizations (Sales, Solution Consulting, Sales Operations & Enablement, and Customer Success)\n\n - Deliver monthly/quarterly analyses of financial results including BvA variances to plan, ensuring key issues, risks and business drivers are understood and proactively highlighted\n\n - Support commissions calculations and reporting, analytics and support annual comp plan design\n\n - Support the company-wide annual and long-range planning processes\n\n - Partner with Accounting on monthly close activities such as vendor trend reviews, closed-won opportunities, collections, and commissions payments\n\n - Develop and continually improve sales and customer metrics (revenue, ARR, ASP, seat penetration, quota attainment etc.)\n\n - Partner with business leaders to drive strategic initiatives influencing business decisions and by providing proactive recommendations, backed by strong business and financial analysis\n\n - Drive ad-hoc projects and analysis to support Benchling’s long-term growth\n    \n\n\nQUALIFICATIONS\n\n - Bachelor’s degree in Business, Finance, Accounting, Economics or equivalent area.\n\n - 2-5+ years experience in FP&A/Strategic Finance at a High Growth Startup or Public Company (Enterprise Software / SaaS experience a plus)\n\n - Strong understanding and substantial knowledge of complex financial modeling, GAAP accounting and FP&A best practices\n\n - Strong Communication Skills - ability to think logically, rationally, and strategically in order to distill and articulate complex data to drive business decisions. Experience presenting analyses to management and ability to lead and drive initiatives\n\n - Experience with Salesforce, Certinia (fka FinancialForce), and Adaptive a plus\n\n \n\n\nHOW WE WORK\n\nWe offer a flexible hybrid work arrangement that prioritizes in-office collaboration. Employees are expected to be on-site 3 days per week (Monday, Tuesday, and Thursday).\n\n\n\n\n#LI-Hybrid #BI-Hybrid #LI-JF1\n\nBenchling welcomes everyone.\n\nWe believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences.\n\nWe are an equal opportunity employer. That means we don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance."},{"id":"e2bcd3a6-273a-43b4-b185-1f964b06de98","title":"Finance Business Partner, Sales","department":"Finance","team":"FP&A","employmentType":"FullTime","location":"San Francisco, CA","secondaryLocations":[],"publishedAt":"2026-05-05T18:29:52.763+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/benchling/e2bcd3a6-273a-43b4-b185-1f964b06de98","applyUrl":"https://jobs.ashbyhq.com/benchling/e2bcd3a6-273a-43b4-b185-1f964b06de98/application","descriptionHtml":"<p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">We are rebuilding biotech for the AI era.<br /><br />When a breakthrough is delayed, the world waits. Getting a molecule from discovery to patients, or a crop from lab to field, involves thousands of slow, manual, disconnected steps. AI has the potential to change this, compressing decades of R&amp;D work into years. But that only happens when clean, structured scientific data and AI are built into how science gets done.<br /><br />Benchling is the AI platform for biotech R&amp;D. Scientists use Benchling to design experiments, capture structured data, and run AI agents and models directly in their workflows. Over 200,000 scientists around the world trust Benchling to power their most important work, from academic labs to Sanofi, Moderna, and more than half of the world's top 50 biopharma.<br /><br />We’re building an AI scientist for our customers. We can’t do that if we haven’t built the muscle ourselves. AI fluency is the foundation we build on; it's core to how we work, and we're committed to helping every new hire integrate it into their day-to-day. As part of our interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"></p><h2><strong>ROLE OVERVIEW</strong></h2><p style=\"min-height:1.5em\">We are looking for an experienced Strategic Financial Analyst, to join our Strategic Finance team, reporting to the Strategic Finance Leader for the Field. You will be an integral part of a small and highly-leveraged team supporting the Sales organization, including monthly and quarterly close process, sales performance analysis (including commission payout reconciliation), budgeting and forecasting, expense management and analysis, as well as special projects to help support the company’s long-term growth and strategic vision. Additionally, you will be expected to expand beyond typical financial responsibilities and act as a strategic thought partner to the business leaders, including driving ad-hoc analysis and other project work. Expectations also include working cross-functionally and establishing/improving processes to enable Benchling’s continued growth.</p><p style=\"min-height:1.5em\"> </p><h2><strong>RESPONSIBILITIES</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Build and maintain full year budgets and quarterly forecasts for various Field Organizations (Sales, Solution Consulting, Sales Operations &amp; Enablement, and Customer Success)</p></li><li><p style=\"min-height:1.5em\">Deliver monthly/quarterly analyses of financial results including BvA variances to plan, ensuring key issues, risks and business drivers are understood and proactively highlighted</p></li><li><p style=\"min-height:1.5em\">Support commissions calculations and reporting, analytics and support annual comp plan design</p></li><li><p style=\"min-height:1.5em\">Support the company-wide annual and long-range planning processes</p></li><li><p style=\"min-height:1.5em\">Partner with Accounting on monthly close activities such as vendor trend reviews, closed-won opportunities, collections, and commissions payments</p></li><li><p style=\"min-height:1.5em\">Develop and continually improve sales and customer metrics (revenue, ARR, ASP, seat penetration, quota attainment etc.)</p></li><li><p style=\"min-height:1.5em\">Partner with business leaders to drive strategic initiatives influencing business decisions and by providing proactive recommendations, backed by strong business and financial analysis</p></li><li><p style=\"min-height:1.5em\">Drive ad-hoc projects and analysis to support Benchling’s long-term growth<br /> </p></li></ul><h2><strong>QUALIFICATIONS</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Bachelor’s degree in Business, Finance, Accounting, Economics or equivalent area.</p></li><li><p style=\"min-height:1.5em\">2-5+ years experience in FP&amp;A/Strategic Finance at a High Growth Startup or Public Company<em> </em>(Enterprise Software / SaaS experience a plus)</p></li><li><p style=\"min-height:1.5em\">Strong understanding and substantial knowledge of complex financial modeling, GAAP accounting and FP&amp;A best practices</p></li><li><p style=\"min-height:1.5em\">Strong Communication Skills - ability to think logically, rationally, and strategically in order to distill and articulate complex data to drive business decisions. Experience presenting analyses to management and ability to lead and drive initiatives</p></li><li><p style=\"min-height:1.5em\">Experience with Salesforce, Certinia (fka FinancialForce), and Adaptive a plus</p></li></ul><p style=\"min-height:1.5em\"> </p><h2><strong>HOW WE WORK</strong></h2><p style=\"min-height:1.5em\">We offer a flexible hybrid work arrangement that prioritizes in-office collaboration. Employees are expected to be on-site 3 days per week (Monday, Tuesday, and Thursday).</p><h2></h2><p style=\"min-height:1.5em\">#LI-Hybrid #BI-Hybrid #LI-JF1</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>Benchling welcomes everyone.</strong></p><p style=\"min-height:1.5em\">We believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences. <br /><br />We are an equal opportunity employer. That means we don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance.</p>","descriptionPlain":"We are rebuilding biotech for the AI era.\n\nWhen a breakthrough is delayed, the world waits. Getting a molecule from discovery to patients, or a crop from lab to field, involves thousands of slow, manual, disconnected steps. AI has the potential to change this, compressing decades of R&D work into years. But that only happens when clean, structured scientific data and AI are built into how science gets done.\n\nBenchling is the AI platform for biotech R&D. Scientists use Benchling to design experiments, capture structured data, and run AI agents and models directly in their workflows. Over 200,000 scientists around the world trust Benchling to power their most important work, from academic labs to Sanofi, Moderna, and more than half of the world's top 50 biopharma.\n\nWe’re building an AI scientist for our customers. We can’t do that if we haven’t built the muscle ourselves. AI fluency is the foundation we build on; it's core to how we work, and we're committed to helping every new hire integrate it into their day-to-day. As part of our interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today.\n\n\nROLE OVERVIEW\n\nWe are looking for an experienced Strategic Financial Analyst, to join our Strategic Finance team, reporting to the Strategic Finance Leader for the Field. You will be an integral part of a small and highly-leveraged team supporting the Sales organization, including monthly and quarterly close process, sales performance analysis (including commission payout reconciliation), budgeting and forecasting, expense management and analysis, as well as special projects to help support the company’s long-term growth and strategic vision. Additionally, you will be expected to expand beyond typical financial responsibilities and act as a strategic thought partner to the business leaders, including driving ad-hoc analysis and other project work. Expectations also include working cross-functionally and establishing/improving processes to enable Benchling’s continued growth.\n\n \n\n\nRESPONSIBILITIES\n\n - Build and maintain full year budgets and quarterly forecasts for various Field Organizations (Sales, Solution Consulting, Sales Operations & Enablement, and Customer Success)\n\n - Deliver monthly/quarterly analyses of financial results including BvA variances to plan, ensuring key issues, risks and business drivers are understood and proactively highlighted\n\n - Support commissions calculations and reporting, analytics and support annual comp plan design\n\n - Support the company-wide annual and long-range planning processes\n\n - Partner with Accounting on monthly close activities such as vendor trend reviews, closed-won opportunities, collections, and commissions payments\n\n - Develop and continually improve sales and customer metrics (revenue, ARR, ASP, seat penetration, quota attainment etc.)\n\n - Partner with business leaders to drive strategic initiatives influencing business decisions and by providing proactive recommendations, backed by strong business and financial analysis\n\n - Drive ad-hoc projects and analysis to support Benchling’s long-term growth\n    \n\n\nQUALIFICATIONS\n\n - Bachelor’s degree in Business, Finance, Accounting, Economics or equivalent area.\n\n - 2-5+ years experience in FP&A/Strategic Finance at a High Growth Startup or Public Company (Enterprise Software / SaaS experience a plus)\n\n - Strong understanding and substantial knowledge of complex financial modeling, GAAP accounting and FP&A best practices\n\n - Strong Communication Skills - ability to think logically, rationally, and strategically in order to distill and articulate complex data to drive business decisions. Experience presenting analyses to management and ability to lead and drive initiatives\n\n - Experience with Salesforce, Certinia (fka FinancialForce), and Adaptive a plus\n\n \n\n\nHOW WE WORK\n\nWe offer a flexible hybrid work arrangement that prioritizes in-office collaboration. Employees are expected to be on-site 3 days per week (Monday, Tuesday, and Thursday).\n\n\n\n\n#LI-Hybrid #BI-Hybrid #LI-JF1\n\nBenchling welcomes everyone.\n\nWe believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences.\n\nWe are an equal opportunity employer. That means we don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance."},{"id":"e3c884e5-ed5c-4d66-8876-6bf014987b39","title":"Strategic Account Executive (Benelux)","department":"Sales","team":"Strategic EMEA","employmentType":"FullTime","location":"London, England","secondaryLocations":[],"publishedAt":"2026-05-05T20:58:33.685+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United Kingdom"}},"jobUrl":"https://jobs.ashbyhq.com/benchling/e3c884e5-ed5c-4d66-8876-6bf014987b39","applyUrl":"https://jobs.ashbyhq.com/benchling/e3c884e5-ed5c-4d66-8876-6bf014987b39/application","descriptionHtml":"<p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">We are rebuilding biotech for the AI era.<br /><br />When a breakthrough is delayed, the world waits. Getting a molecule from discovery to patients, or a crop from lab to field, involves thousands of slow, manual, disconnected steps. AI has the potential to change this, compressing decades of R&amp;D work into years. But that only happens when clean, structured scientific data and AI are built into how science gets done.<br /><br />Benchling is the AI platform for biotech R&amp;D. Scientists use Benchling to design experiments, capture structured data, and run AI agents and models directly in their workflows. Over 200,000 scientists around the world trust Benchling to power their most important work, from academic labs to Sanofi, Moderna, and more than half of the world's top 50 biopharma.<br /><br />We’re building an AI scientist for our customers. We can’t do that if we haven’t built the muscle ourselves. AI fluency is the foundation we build on; it's core to how we work, and we're committed to helping every new hire integrate it into their day-to-day. As part of our interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"></p><h2><strong>ROLE OVERVIEW</strong></h2><p style=\"min-height:1.5em\">We are seeking a motivated and results-driven Strategic Account Executive to join our team <strong>(please note this position is based in London)</strong>. In this role, you will be responsible for driving new business within your Benelux territory, focusing on building and maintaining strong relationships with key stakeholders across various personas within an account. You will play a crucial role in expanding our customer base and ensuring successful sales outcomes through effective pipeline generation and accurate sales forecasting.</p><p style=\"min-height:1.5em\"> </p><h2><strong>RESPONSIBILITIES</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Pipeline Generation:</strong>  Creating 80% of your pipeline by identifying new business opportunities and engaging with multiple personas within the prospect/customer base. Utilize various strategies and tools to generate leads and move them through the sales cycle.</p></li><li><p style=\"min-height:1.5em\"><strong>Sales Forecasting:</strong> Develop and maintain accurate sales forecasts (+/- 10 of goal),, leveraging data to inform decision-making and ensure predictable revenue outcomes with the goal of consistent attainment of revenue targets.</p></li><li><p style=\"min-height:1.5em\"><strong>Solution Selling:</strong> Effectively communicate the value of our platform, tailoring presentations and proposals to meet the specific needs of each prospect.</p></li><li><p style=\"min-height:1.5em\"><strong>Negotiation and Closing:</strong> Lead negotiations with potential clients, by thoughtfully addressing key stakeholders including multiple personas and CxO in the buyer journey, while navigating organizational complexities, addressing objections and securing new business agreements.</p></li><li><p style=\"min-height:1.5em\"><strong>Account Management:</strong> Work across multiple personas within an account to understand their unique needs and align Benchling’s solutions with their business objectives.</p></li><li><p style=\"min-height:1.5em\"><strong>Collaboration:</strong> Partner with internal teams (marketing, product, customer success, etc) and Channel to ensure a seamless experience for clients and drive long-term customer satisfaction.</p></li><li><p style=\"min-height:1.5em\"><strong>Continuous Learning:</strong> Stay informed about industry trends, competitors, and emerging technologies to maintain a competitive edge in the market.</p></li><li><p style=\"min-height:1.5em\"><strong>Process:</strong> Drive the sales process through Pipeline Generation (PG), 3 Why’s, Champion Building, MEDDICC, Command of the Message, etc.  Maintain account integrity and opportunity data within company systems; Salesforce. </p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>QUALIFICATIONS</strong></h2><p style=\"min-height:1.5em\">You are drawn to our mission and you want to help Benchling win new business. You are committed to working in a collaborative environment, working together as a team. You have a love for working in a fast-paced environment and taking the initiative to get stuff done and try new things. You are passionate about powering new possibilities in biotech faster.</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Proven experience as an Account Executive, preferably within a data management, workflow SaaS or technology-driven environment that sells to multiple personas across IT &amp; Line of business.</p></li><li><p style=\"min-height:1.5em\">Demonstrated ability to drive pipeline generation and manage complex sales cycles.</p></li><li><p style=\"min-height:1.5em\">Strong sales forecasting skills with a track record of meeting or exceeding targets.</p></li><li><p style=\"min-height:1.5em\">Demonstrated success in selling products or solutions that typically fall outside of pre-established budgets, with a proven ability to build a compelling business case and influence purchasing decisions.</p></li><li><p style=\"min-height:1.5em\">Experience working with diverse personas within an account (from technical decision makers, business decision makers &amp; CxO execs), with the ability to influence decision-making at all the levels.</p></li><li><p style=\"min-height:1.5em\">Dynamic communication, negotiation, and interpersonal skills.</p></li><li><p style=\"min-height:1.5em\">Self-motivated, with a strong drive to achieve and exceed goals.</p></li><li><p style=\"min-height:1.5em\">Ability to work independently as well as collaboratively in a team environment.</p></li><li><p style=\"min-height:1.5em\">Familiarity with MEDDICC sales methodology is a plus but not required.</p></li><li><p style=\"min-height:1.5em\">Knowledge of the life sciences industry, including: R&amp;D, and/or IT functions is preferred but not required.</p></li><li><p style=\"min-height:1.5em\">Bachelor’s degree - life sciences major is preferred but not required.</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>SALARY &amp; BENEFITS</strong></h2><p style=\"min-height:1.5em\">Full-time employees outside the U.S. enjoy a comprehensive benefits program tailored to their region of residence.</p><p style=\"min-height:1.5em\">Benchling takes a market-based approach to pay. The candidate's starting pay will be determined based on job-related skills, experience, qualifications, interview performance, and work location.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">#LI-Remote #BI-Remote #LI-SF1</p><p style=\"min-height:1.5em\"><strong>Benchling welcomes everyone.</strong></p><p style=\"min-height:1.5em\">We believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences. <br /><br />We are an equal opportunity employer. That means we don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance.</p>","descriptionPlain":"We are rebuilding biotech for the AI era.\n\nWhen a breakthrough is delayed, the world waits. Getting a molecule from discovery to patients, or a crop from lab to field, involves thousands of slow, manual, disconnected steps. AI has the potential to change this, compressing decades of R&D work into years. But that only happens when clean, structured scientific data and AI are built into how science gets done.\n\nBenchling is the AI platform for biotech R&D. Scientists use Benchling to design experiments, capture structured data, and run AI agents and models directly in their workflows. Over 200,000 scientists around the world trust Benchling to power their most important work, from academic labs to Sanofi, Moderna, and more than half of the world's top 50 biopharma.\n\nWe’re building an AI scientist for our customers. We can’t do that if we haven’t built the muscle ourselves. AI fluency is the foundation we build on; it's core to how we work, and we're committed to helping every new hire integrate it into their day-to-day. As part of our interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today.\n\n\nROLE OVERVIEW\n\nWe are seeking a motivated and results-driven Strategic Account Executive to join our team (please note this position is based in London). In this role, you will be responsible for driving new business within your Benelux territory, focusing on building and maintaining strong relationships with key stakeholders across various personas within an account. You will play a crucial role in expanding our customer base and ensuring successful sales outcomes through effective pipeline generation and accurate sales forecasting.\n\n \n\n\nRESPONSIBILITIES\n\n - Pipeline Generation: Creating 80% of your pipeline by identifying new business opportunities and engaging with multiple personas within the prospect/customer base. Utilize various strategies and tools to generate leads and move them through the sales cycle.\n\n - Sales Forecasting: Develop and maintain accurate sales forecasts (+/- 10 of goal),, leveraging data to inform decision-making and ensure predictable revenue outcomes with the goal of consistent attainment of revenue targets.\n\n - Solution Selling: Effectively communicate the value of our platform, tailoring presentations and proposals to meet the specific needs of each prospect.\n\n - Negotiation and Closing: Lead negotiations with potential clients, by thoughtfully addressing key stakeholders including multiple personas and CxO in the buyer journey, while navigating organizational complexities, addressing objections and securing new business agreements.\n\n - Account Management: Work across multiple personas within an account to understand their unique needs and align Benchling’s solutions with their business objectives.\n\n - Collaboration: Partner with internal teams (marketing, product, customer success, etc) and Channel to ensure a seamless experience for clients and drive long-term customer satisfaction.\n\n - Continuous Learning: Stay informed about industry trends, competitors, and emerging technologies to maintain a competitive edge in the market.\n\n - Process: Drive the sales process through Pipeline Generation (PG), 3 Why’s, Champion Building, MEDDICC, Command of the Message, etc. Maintain account integrity and opportunity data within company systems; Salesforce. \n\n\nQUALIFICATIONS\n\nYou are drawn to our mission and you want to help Benchling win new business. You are committed to working in a collaborative environment, working together as a team. You have a love for working in a fast-paced environment and taking the initiative to get stuff done and try new things. You are passionate about powering new possibilities in biotech faster.\n\n - Proven experience as an Account Executive, preferably within a data management, workflow SaaS or technology-driven environment that sells to multiple personas across IT & Line of business.\n\n - Demonstrated ability to drive pipeline generation and manage complex sales cycles.\n\n - Strong sales forecasting skills with a track record of meeting or exceeding targets.\n\n - Demonstrated success in selling products or solutions that typically fall outside of pre-established budgets, with a proven ability to build a compelling business case and influence purchasing decisions.\n\n - Experience working with diverse personas within an account (from technical decision makers, business decision makers & CxO execs), with the ability to influence decision-making at all the levels.\n\n - Dynamic communication, negotiation, and interpersonal skills.\n\n - Self-motivated, with a strong drive to achieve and exceed goals.\n\n - Ability to work independently as well as collaboratively in a team environment.\n\n - Familiarity with MEDDICC sales methodology is a plus but not required.\n\n - Knowledge of the life sciences industry, including: R&D, and/or IT functions is preferred but not required.\n\n - Bachelor’s degree - life sciences major is preferred but not required.\n\n\nSALARY & BENEFITS\n\nFull-time employees outside the U.S. enjoy a comprehensive benefits program tailored to their region of residence.\n\nBenchling takes a market-based approach to pay. The candidate's starting pay will be determined based on job-related skills, experience, qualifications, interview performance, and work location.\n\n#LI-Remote #BI-Remote #LI-SF1\n\nBenchling welcomes everyone.\n\nWe believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences.\n\nWe are an equal opportunity employer. That means we don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance."}],"apiVersion":"1"}