{"jobs":[{"id":"54128c4d-2a97-42de-8828-71ae8d190fa8","title":"Licensed Loan Officer, NEO Home Loans - Utah","department":"NEO Home Loans","team":"US NEO Home Loans, Distributed Retail","employmentType":"FullTime","location":"Salt Lake City, Utah","secondaryLocations":[],"publishedAt":"2026-03-10T05:03:01.260+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"Utah","addressCountry":"United States","addressLocality":"Salt Lake City"}},"jobUrl":"https://jobs.ashbyhq.com/better-mortgage/54128c4d-2a97-42de-8828-71ae8d190fa8","applyUrl":"https://jobs.ashbyhq.com/better-mortgage/54128c4d-2a97-42de-8828-71ae8d190fa8/application","descriptionHtml":"

Why Better. Why Now.

Better is rebuilding home finance as an AI-native platform—turning a process that once took weeks into something that can happen in seconds.

With over $110B in loans funded and $1.2B+ raised, we operate at real scale while rethinking how homeownership works from the ground up.

The category hasn’t caught up yet. That’s the opportunity.

 

Why Better. Why Now.

 

Better is rebuilding home finance as an AI-native platform—turning a process that once took weeks into something that can happen in seconds.

 

With over $110B in loans funded and $1.2B+ raised, we operate at real scale while rethinking how homeownership works from the ground up. We’re applying technology and automation across the mortgage lifecycle to make it faster, cheaper, and more transparent.

 

The category hasn’t caught up yet. That’s the opportunity.

 

The Opportunity

 

At NEO Home Loans, powered by Better, our mission is clear: redefine your financial journey. We strive to unlock people's full financial potential, providing clarity throughout every step of the loan process. By making lending approachable, we bring transparency and consistency to the financial world, guiding individuals towards decisions that serve their best interests. Our team comprises passionate, talented, and hardworking individuals dedicated to achieving excellence. Join our team and be part of a dynamic company that values innovation, fosters personal growth, and prioritizes a culture of collaboration and excellence.

How You'll Make an Impact

What You'll Bring

By the numbers:

We've funded over $110 billion in loans (more than any other fintech in the US!)

Raised over $1.2 billion in equity capital to modernize the $15 trillion mortgage industry

Better's proprietary AI platform, Tinman®, and voice-based AI mortgage assistant, Betsy™, make us an award-winning lender:

We're building the future of home finance — and we're looking for smart, driven, ambitious innovators who are ready to tackle the most impactful work of their careers.

Disclaimer

Better Home & Finance Holding Company is an equal opportunity employer committed to fostering an inclusive and diverse environment for our employees. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status, or any other reason protected by law.

We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. Better will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

","descriptionPlain":"WHY BETTER. WHY NOW. \n\nBetter is rebuilding home finance as an AI-native platform—turning a process that once took weeks into something that can happen in seconds.\n\n\n\nWith over $110B in loans funded and $1.2B+ raised, we operate at real scale while rethinking how homeownership works from the ground up.\n\n\n\nThe category hasn’t caught up yet. That’s the opportunity.\n\n \n\n\nWHY BETTER. WHY NOW.\n\n \n\nBetter is rebuilding home finance as an AI-native platform—turning a process that once took weeks into something that can happen in seconds.\n\n \n\nWith over $110B in loans funded and $1.2B+ raised, we operate at real scale while rethinking how homeownership works from the ground up. We’re applying technology and automation across the mortgage lifecycle to make it faster, cheaper, and more transparent.\n\n \n\nThe category hasn’t caught up yet. That’s the opportunity.\n\n \n\n\nTHE OPPORTUNITY\n\n \n\nAt NEO Home Loans, powered by Better, our mission is clear: redefine your financial journey. We strive to unlock people's full financial potential, providing clarity throughout every step of the loan process. By making lending approachable, we bring transparency and consistency to the financial world, guiding individuals towards decisions that serve their best interests. Our team comprises passionate, talented, and hardworking individuals dedicated to achieving excellence. Join our team and be part of a dynamic company that values innovation, fosters personal growth, and prioritizes a culture of collaboration and excellence.\n\n\n\n\nHOW YOU'LL MAKE AN IMPACT\n\n\n\n - Acting as a mortgage originator (Loan Officer) for your own pipeline of loans\n\n - Maximizing lock and fund conversions for leads provided to you\n\n - Guiding pre-approved borrowers through their home buying process or helping customers save money or leverage home equity to consolidate.\n\n - Building relationships with your buyer’s realtors and keeping them informed throughout the transaction\n\n - Providing an exceptional experience for borrowers and realtors\n\n - Meeting and, ideally, beating set sales targets each month\n\n - We don’t have a monopoly on great ideas and welcome yours. We encourage you to collaborate with our OPS, IT, Product and Marketing teams to make our process and customer experience Better\n \n \n\n\nWHAT YOU'LL BRING\n\n\n\n - Active NMLS License\n\n - At least 2 years of experience in mortgage lending\n\n - Hungry mentality and desire to work in a competitive sales environment with our dynamic lead engine. Our mortgage originators on average receive double the customer opportunities.\n\n - High degree of integrity and work ethic\n\n - Ability to think critically and problem solve complex scenarios\n\n - Excellent communication and interpersonal skills.\n\n - Detail-oriented with a focus on accuracy\n \n \n\nBy the numbers:\n\n\n\nWe've funded over $110 billion in loans (more than any other fintech in the US!)\n\nRaised over $1.2 billion in equity capital to modernize the $15 trillion mortgage industry\n\nBetter's proprietary AI platform, Tinman®, and voice-based AI mortgage assistant, Betsy™, make us an award-winning lender:\n\n - Banking Tech Award USA (2026): Best LendTech Solution\n\n - Fintech Breakthrough Award (2026): Digital Mortgage Company of the Year\n\n - NerdWallet Best of Award (2026): Best for Home Equity Loans\n\n - Fintech Breakthrough Award 2025: Best Lending Innovation\n\n - Yahoo! Finance (2025): Best Mortgage Lender for First-Time Homebuyers – Best for quick approval\n\n - Yahoo! Finance (2025): Best Online Mortgage Lender\n\n - Money Magazine (2025): Best for fast closing\n\n - Forbes (2023): Best Online Mortgage Lender\n\n\n\nWe're building the future of home finance — and we're looking for smart, driven, ambitious innovators who are ready to tackle the most impactful work of their careers.\n\n\n\nDisclaimer\n\nBetter Home & Finance Holding Company is an equal opportunity employer committed to fostering an inclusive and diverse environment for our employees. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status, or any other reason protected by law.\n\n\n\nWe are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. Better will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.\n\n\n\nWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.\n\n"},{"id":"0ed57656-c935-4845-83bc-e9708fd61f10","title":"Production Technology Coordinator","department":"NEO Home Loans","team":"NEO Home Loans India","employmentType":"FullTime","location":"Gurugram, Haryana","secondaryLocations":[],"publishedAt":"2026-09-10T15:38:39.185+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"India"}},"jobUrl":"https://jobs.ashbyhq.com/better-mortgage/0ed57656-c935-4845-83bc-e9708fd61f10","applyUrl":"https://jobs.ashbyhq.com/better-mortgage/0ed57656-c935-4845-83bc-e9708fd61f10/application","descriptionHtml":"

Why Better. Why Now.

Better is rebuilding home finance as an AI-native platform—turning a process that once took weeks into something that can happen in seconds.

With over $110B in loans funded and $1.2B+ raised, we operate at real scale while rethinking how homeownership works from the ground up.

The category hasn’t caught up yet. That’s the opportunity.

Better is the first AI-native mortgage and home equity finance company, revolutionizing one of the largest financial markets in the world. We make home finance radically more transparent; using AI and proprietary technology to eliminate friction from the mortgage process through our industry-leading AI platform, Tinman®, and the first voice-based AI mortgage assistant, Betsy™. Our mission is simple: make homeownership cheaper, faster and more accessible by transforming how people buy and finance homes. 

 

The facts that speak for themselves: 

 

- We’ve funded over $110 billion in loans (more than any other fintech in the US!)   

- Raised over $1.2 billion in equity capital to modernize the $15 trillion mortgage industry 

- Better’s propriety AI platform makes us an award-winning lender:  

- Fintech Breakthrough Award 2025: Best Lending Innovation 

- Yahoo! Finance (Jan 2025): Best Mortgage Lender for First-Time Homebuyers – Best for quick approval 

- Yahoo! Finance (2025): Best Online Mortgage Lender 

- Money Magazine (2025): Best for fast closing 

- Forbes (2023): Best Online Mortgage Lender 

 

We’re building the future of home finance—and we’re looking for smart, driven, ambitious innovators who are ready to tackle the most impactful work of their careers. 

 

Essential Duties and Responsibilities

 

·  Support, Troubleshooting, Onboarding, and Offboarding:

o   Serve as the primary point of contact for operational and technical support related to Matrix tools, systems, and workflows.

o   Troubleshoot issues across various platforms (email, scheduling, websites, internal tools), identifying root causes and implementing timely solutions

o   Onboarding setup for new team members including system access setup and templated onboarding emails.

o   Manage offboarding processes to ensure proper removal of system access

 

·    Matrix Training:

o   Design and coordinate Matrix-related training programs

o   Create and maintain training materials up to date such as job aids and trainings in Confluence

o   Offer ongoing support and troubleshooting assistance to address any technology-related issues.

 

·     Data Management:

o   Manage and organize production-related data, ensuring data integrity and security.

o   Implement data backup and recovery procedures to safeguard critical production information.

 

·     Email Signature Creation and Management

o   Create standardized, branded email signatures for team members

o   Manage updates to signatures as roles, branding, or compliance requirements change

o   Ensure consistency across departments and platforms

o   Troubleshoot issues related to formatting, compatibility, or deployment

 

·    Website Building, Maintenance, and Domain Support

o   Build and maintain Matrix-related websites and landing pages

o   Perform ongoing updates including: content edits, design adjustments, and feature enhancements

o   Ensure websites remain functional, secure, and aligned with brand standards

 

·    Compliance and Security:

o   Ensure that production technology systems comply with industry regulations and security standards.

 

·     Documentation:

o   Maintain comprehensive documentation for production technology systems, configurations, and procedures.

o   Create user manuals and guides to assist production staff in utilizing technology tools effectively.

 

Qualifications and Skills:

 

·       Proven experience in coordinating technology initiatives within a production or manufacturing environment.

·       Strong knowledge of production processes and the ability to align technology solutions with business objectives.

·       Excellent verbal and written communication

·       Demonstrated ability to adapt to a rapidly changing federal and state regulatory environment.

·       Ability to prioritize and meet deadlines.

·       Strong interpersonal and teamwork skills and ability to influence through collaboration.

·       Self-motivated, with a high level of personal energy and commitment.

·       Minimum requirement includes a high school diploma or equivalent; additional coursework in finance or a related field is advantageous.

·       Proficient with Microsoft Office products. 

Company Benefits

 

In Office Perks 

Experience our comprehensive office perks, including daily meals and transport facility for commuting to and from the office, available for all employees coming to the office.

 
 

Health & Well-being

Our comprehensive medical plan is available for you, your spouse and dependents. Employees are covered under Mediclaim, Group Term life insurance and Accidental insurance.

 

Other Perks at Better

Experience flexibility with our night shift allowance, work from home allowance and transportation allowance, where applicable. We prioritize your convenience.

 
 

By the numbers:

We've funded over $110 billion in loans (more than any other fintech in the US!)

Raised over $1.2 billion in equity capital to modernize the $15 trillion mortgage industry

Better's proprietary AI platform, Tinman®, and voice-based AI mortgage assistant, Betsy™, make us an award-winning lender:

We're building the future of home finance — and we're looking for smart, driven, ambitious innovators who are ready to tackle the most impactful work of their careers.

Disclaimer

Better Home & Finance Holding Company is an equal opportunity employer committed to fostering an inclusive and diverse environment for our employees. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status, or any other reason protected by law.

We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. Better will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

","descriptionPlain":"WHY BETTER. WHY NOW. \n\nBetter is rebuilding home finance as an AI-native platform—turning a process that once took weeks into something that can happen in seconds.\n\n\n\nWith over $110B in loans funded and $1.2B+ raised, we operate at real scale while rethinking how homeownership works from the ground up.\n\n\n\nThe category hasn’t caught up yet. That’s the opportunity.\n\nBetter is the first AI-native mortgage and home equity finance company, revolutionizing one of the largest financial markets in the world. We make home finance radically more transparent; using AI and proprietary technology to eliminate friction from the mortgage process through our industry-leading AI platform, Tinman®, and the first voice-based AI mortgage assistant, Betsy™. Our mission is simple: make homeownership cheaper, faster and more accessible by transforming how people buy and finance homes. \n\n \n\nThe facts that speak for themselves: \n\n \n\n- We’ve funded over $110 billion in loans (more than any other fintech in the US!)   \n\n- Raised over $1.2 billion in equity capital to modernize the $15 trillion mortgage industry \n\n- Better’s propriety AI platform makes us an award-winning lender:  \n\n- Fintech Breakthrough Award 2025: Best Lending Innovation \n\n- Yahoo! Finance (Jan 2025): Best Mortgage Lender for First-Time Homebuyers – Best for quick approval \n\n- Yahoo! Finance (2025): Best Online Mortgage Lender \n\n- Money Magazine (2025): Best for fast closing \n\n- Forbes (2023): Best Online Mortgage Lender \n\n \n\nWe’re building the future of home finance—and we’re looking for smart, driven, ambitious innovators who are ready to tackle the most impactful work of their careers. \n\n \n\nEssential Duties and Responsibilities\n\n \n\n·  Support, Troubleshooting, Onboarding, and Offboarding:\n\no   Serve as the primary point of contact for operational and technical support related to Matrix tools, systems, and workflows.\n\no   Troubleshoot issues across various platforms (email, scheduling, websites, internal tools), identifying root causes and implementing timely solutions\n\no   Onboarding setup for new team members including system access setup and templated onboarding emails.\n\no   Manage offboarding processes to ensure proper removal of system access\n\n \n\n·    Matrix Training:\n\no   Design and coordinate Matrix-related training programs\n\no   Create and maintain training materials up to date such as job aids and trainings in Confluence\n\no   Offer ongoing support and troubleshooting assistance to address any technology-related issues.\n\n \n\n·     Data Management:\n\no   Manage and organize production-related data, ensuring data integrity and security.\n\no   Implement data backup and recovery procedures to safeguard critical production information.\n\n \n\n·     Email Signature Creation and Management\n\no   Create standardized, branded email signatures for team members\n\no   Manage updates to signatures as roles, branding, or compliance requirements change\n\no   Ensure consistency across departments and platforms\n\no   Troubleshoot issues related to formatting, compatibility, or deployment\n\n \n\n·    Website Building, Maintenance, and Domain Support\n\no   Build and maintain Matrix-related websites and landing pages\n\no   Perform ongoing updates including: content edits, design adjustments, and feature enhancements\n\no   Ensure websites remain functional, secure, and aligned with brand standards\n\n \n\n·    Compliance and Security:\n\no   Ensure that production technology systems comply with industry regulations and security standards.\n\n \n\n·     Documentation:\n\no   Maintain comprehensive documentation for production technology systems, configurations, and procedures.\n\no   Create user manuals and guides to assist production staff in utilizing technology tools effectively.\n\n \n\nQualifications and Skills:\n\n \n\n·       Proven experience in coordinating technology initiatives within a production or manufacturing environment.\n\n·       Strong knowledge of production processes and the ability to align technology solutions with business objectives.\n\n·       Excellent verbal and written communication\n\n·       Demonstrated ability to adapt to a rapidly changing federal and state regulatory environment.\n\n·       Ability to prioritize and meet deadlines.\n\n·       Strong interpersonal and teamwork skills and ability to influence through collaboration.\n\n·       Self-motivated, with a high level of personal energy and commitment.\n\n·       Minimum requirement includes a high school diploma or equivalent; additional coursework in finance or a related field is advantageous.\n\n·       Proficient with Microsoft Office products. \n\nCompany Benefits\n\n \n\nIn Office Perks \n\nExperience our comprehensive office perks, including daily meals and transport facility for commuting to and from the office, available for all employees coming to the office.\n\n \n \n\nHealth & Well-being\n\nOur comprehensive medical plan is available for you, your spouse and dependents. Employees are covered under Mediclaim, Group Term life insurance and Accidental insurance.\n\n \n\nOther Perks at Better\n\nExperience flexibility with our night shift allowance, work from home allowance and transportation allowance, where applicable. We prioritize your convenience.\n\n \n \n\nBy the numbers:\n\n\n\nWe've funded over $110 billion in loans (more than any other fintech in the US!)\n\nRaised over $1.2 billion in equity capital to modernize the $15 trillion mortgage industry\n\nBetter's proprietary AI platform, Tinman®, and voice-based AI mortgage assistant, Betsy™, make us an award-winning lender:\n\n - Banking Tech Award USA (2026): Best LendTech Solution\n\n - Fintech Breakthrough Award (2026): Digital Mortgage Company of the Year\n\n - NerdWallet Best of Award (2026): Best for Home Equity Loans\n\n - Fintech Breakthrough Award 2025: Best Lending Innovation\n\n - Yahoo! Finance (2025): Best Mortgage Lender for First-Time Homebuyers – Best for quick approval\n\n - Yahoo! Finance (2025): Best Online Mortgage Lender\n\n - Money Magazine (2025): Best for fast closing\n\n - Forbes (2023): Best Online Mortgage Lender\n\n\n\nWe're building the future of home finance — and we're looking for smart, driven, ambitious innovators who are ready to tackle the most impactful work of their careers.\n\n\n\nDisclaimer\n\nBetter Home & Finance Holding Company is an equal opportunity employer committed to fostering an inclusive and diverse environment for our employees. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status, or any other reason protected by law.\n\n\n\nWe are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. Better will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.\n\n\n\nWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.\n\n"},{"id":"93e8d788-e641-4ac9-a817-92ddcc52bd35","title":"Analyst, Lock Desk","department":"Finance","team":"Capital Markets","employmentType":"FullTime","location":"Gurugram, Haryana","secondaryLocations":[],"publishedAt":"2026-07-31T14:18:54.912+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"India"}},"jobUrl":"https://jobs.ashbyhq.com/better-mortgage/93e8d788-e641-4ac9-a817-92ddcc52bd35","applyUrl":"https://jobs.ashbyhq.com/better-mortgage/93e8d788-e641-4ac9-a817-92ddcc52bd35/application","descriptionHtml":"

Why Better. Why Now.

Better is rebuilding home finance as an AI-native platform—turning a process that once took weeks into something that can happen in seconds.

With over $110B in loans funded and $1.2B+ raised, we operate at real scale while rethinking how homeownership works from the ground up.

The category hasn’t caught up yet. That’s the opportunity.

The Lock Desk Analyst plays a crucial role in the daily operations of the Secondary department by assisting with various functions such as reviewing rate sheets, conducting pricing audits, and handling lock requests. In addition to these responsibilities, a lock desk analyst is also tasked with managing extensions, processing loan parameter change requests, and facilitating re-locks as needed.

Responsibilities

• Audit the pricing system daily to ensure the accuracy of published rates.

• Ensure all pricing-related data is accurately entered and maintained.

• Review and verify lock requests received by the lock desk.

• Handle lock maintenance requests such as extensions, re-locks, updates, renegotiations, etc.

• Assist with pricing-related questions regarding policies, procedures, and investor guidelines.

• Assist with mandatory trade data preparation, execution, and input.

• Analyze and resolve operational issues associated with rate lock mismatches.

• Research pricing requests and update the system with required pricing changes.

• The Lock Desk Analyst is expected to maintain satisfactory attendance and report to work on time every day.

• Additional tasks as assigned.

Qualifications/Requirements

The candidate must be self-motivated, willing to ask questions, and interested in the secondary markets. Analytical skills and the ability to understand more complex numerical concepts are necessary, along with the following minimum attributes and qualifications:

• Bachelor’s degree (Economics, Finance, or other quantitative focus preferred)

• Ability to communicate effectively at multiple levels, both internally and externally

• Strong professionalism, ethics and character

• Should exhibit a willingness to learn and ask questions.

• Problem solving skills.

• Critical Thinker with strong aptitude and reasoning problem solver.

• A Strong sense of urgency is needed for this position.

• Ability to work under pressure is an essential function of the job.

• Self-motivated with the ability to work independently.

• Good oral and written communication skills.

• Availability for later hours and rotating schedule as needed by the business.

By the numbers:

We've funded over $110 billion in loans (more than any other fintech in the US!)

Raised over $1.2 billion in equity capital to modernize the $15 trillion mortgage industry

Better's proprietary AI platform, Tinman®, and voice-based AI mortgage assistant, Betsy™, make us an award-winning lender:

We're building the future of home finance — and we're looking for smart, driven, ambitious innovators who are ready to tackle the most impactful work of their careers.

Disclaimer

Better Home & Finance Holding Company is an equal opportunity employer committed to fostering an inclusive and diverse environment for our employees. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status, or any other reason protected by law.

We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. Better will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

","descriptionPlain":"WHY BETTER. WHY NOW. \n\nBetter is rebuilding home finance as an AI-native platform—turning a process that once took weeks into something that can happen in seconds.\n\n\n\nWith over $110B in loans funded and $1.2B+ raised, we operate at real scale while rethinking how homeownership works from the ground up.\n\n\n\nThe category hasn’t caught up yet. That’s the opportunity.\n\nThe Lock Desk Analyst plays a crucial role in the daily operations of the Secondary department by assisting with various functions such as reviewing rate sheets, conducting pricing audits, and handling lock requests. In addition to these responsibilities, a lock desk analyst is also tasked with managing extensions, processing loan parameter change requests, and facilitating re-locks as needed.\n\n\n\nResponsibilities\n\n• Audit the pricing system daily to ensure the accuracy of published rates.\n\n• Ensure all pricing-related data is accurately entered and maintained.\n\n• Review and verify lock requests received by the lock desk.\n\n• Handle lock maintenance requests such as extensions, re-locks, updates, renegotiations, etc.\n\n• Assist with pricing-related questions regarding policies, procedures, and investor guidelines.\n\n• Assist with mandatory trade data preparation, execution, and input.\n\n• Analyze and resolve operational issues associated with rate lock mismatches.\n\n• Research pricing requests and update the system with required pricing changes.\n\n• The Lock Desk Analyst is expected to maintain satisfactory attendance and report to work on time every day.\n\n• Additional tasks as assigned.\n\n\n\nQualifications/Requirements\n\nThe candidate must be self-motivated, willing to ask questions, and interested in the secondary markets. Analytical skills and the ability to understand more complex numerical concepts are necessary, along with the following minimum attributes and qualifications:\n\n• Bachelor’s degree (Economics, Finance, or other quantitative focus preferred)\n\n• Ability to communicate effectively at multiple levels, both internally and externally\n\n• Strong professionalism, ethics and character\n\n• Should exhibit a willingness to learn and ask questions.\n\n• Problem solving skills.\n\n• Critical Thinker with strong aptitude and reasoning problem solver.\n\n• A Strong sense of urgency is needed for this position.\n\n• Ability to work under pressure is an essential function of the job.\n\n• Self-motivated with the ability to work independently.\n\n• Good oral and written communication skills.\n\n• Availability for later hours and rotating schedule as needed by the business.\n\nBy the numbers:\n\n\n\nWe've funded over $110 billion in loans (more than any other fintech in the US!)\n\nRaised over $1.2 billion in equity capital to modernize the $15 trillion mortgage industry\n\nBetter's proprietary AI platform, Tinman®, and voice-based AI mortgage assistant, Betsy™, make us an award-winning lender:\n\n - Banking Tech Award USA (2026): Best LendTech Solution\n\n - Fintech Breakthrough Award (2026): Digital Mortgage Company of the Year\n\n - NerdWallet Best of Award (2026): Best for Home Equity Loans\n\n - Fintech Breakthrough Award 2025: Best Lending Innovation\n\n - Yahoo! Finance (2025): Best Mortgage Lender for First-Time Homebuyers – Best for quick approval\n\n - Yahoo! Finance (2025): Best Online Mortgage Lender\n\n - Money Magazine (2025): Best for fast closing\n\n - Forbes (2023): Best Online Mortgage Lender\n\n\n\nWe're building the future of home finance — and we're looking for smart, driven, ambitious innovators who are ready to tackle the most impactful work of their careers.\n\n\n\nDisclaimer\n\nBetter Home & Finance Holding Company is an equal opportunity employer committed to fostering an inclusive and diverse environment for our employees. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status, or any other reason protected by law.\n\n\n\nWe are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. Better will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.\n\n\n\nWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.\n\n"},{"id":"202777ed-d183-422e-9282-ce2e09a910b5","title":"Loan Originator Assistant, NEO Home Loans","department":"NEO Home Loans","team":"US NEO Home Loans, Distributed Retail","employmentType":"FullTime","location":"Plainsboro, New Jersey","secondaryLocations":[],"publishedAt":"2026-06-11T19:12:05.639+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"New Jersey","addressCountry":"United States","addressLocality":"Plainsboro"}},"jobUrl":"https://jobs.ashbyhq.com/better-mortgage/202777ed-d183-422e-9282-ce2e09a910b5","applyUrl":"https://jobs.ashbyhq.com/better-mortgage/202777ed-d183-422e-9282-ce2e09a910b5/application","descriptionHtml":"

Why Better. Why Now.

Better is rebuilding home finance as an AI-native platform—turning a process that once took weeks into something that can happen in seconds.

With over $110B in loans funded and $1.2B+ raised, we operate at real scale while rethinking how homeownership works from the ground up.

The category hasn’t caught up yet. That’s the opportunity.

 

About NEO Home Loans

At NEO Home Loans, powered by Better Mortgage Corporation, our mission is clear: redefine your financial journey.  We strive to unlock people's full financial potential, providing clarity throughout every step of the loan process. By making lending approachable, we bring transparency and consistency to the financial world, guiding individuals towards decisions that serve their best interests. Our team comprises passionate, talented, and hardworking individuals dedicated to achieving excellence. Join our team and be part of a dynamic company that values innovation, fosters personal growth, and prioritizes a culture of collaboration and excellence.

Essential Job Duties and Responsibilities

Prepare loan scenarios and financial analyses to support client consultations. This includes reviewing borrower information, evaluating loan options, and preparing financial comparisons that help the Mortgage Advisor guide clients through purchase or refinance strategies.

Serve as a primary point of contact for borrowers and real estate agents during the home search phase. Provide timely updates, answer questions, issue updated pre-approval letters, and help ensure all parties remain informed and aligned throughout the transaction.

Assist borrowers and agents when offers are submitted by preparing updated loan analyses, coordinating contract meetings, and ensuring the Mortgage Advisor has the necessary information to support contract discussions and strategy.

Help manage the active loan pipeline by monitoring file progress, coordinating with Credit Analysts, Loan Specialists, and operations teams, and ensuring transactions continue moving toward closing.

Execute loan locks within approved parameters and coordinate lock extensions when necessary, ensuring accurate communication with internal teams and timely updates for clients.

Monitor the pipeline for refinance opportunities and coordinate refinance consultations with the Mortgage Advisor when appropriate.

Non-Essential Job Duties and Responsibilities

Company Benefits 

We’re proud to support our employees and their families with a benefits package designed to care for their health, well-being, and everyday life. All full-time and benefit-eligible part-time employees can enjoy the following benefits:

 

- Day One Coverage – Your benefits begin on your first day, so you’re supported from the start 

- Nationwide Medical, Dental & Vision Coverage – Comprehensive plans that travel with you, wherever you are 

- Mental Health Support When You Need It – Immediate access to virtual therapy with licensed providers for you and your eligible dependents (ages 6+), with your first few visits covered at no cost! 

- Health Savings Account (HSA) – Includes an employer contribution to help you plan for healthcare expenses 

- Employer-Funded Dependent Care FSA – Support for childcare and/or dependent care costs 

- Disability & Life Insurance – Provided at no additional cost to give you added peace of mind 

- Flexible PTO – Time off when you need it, so you can recharge and focus on what matters most 

- Extra Perks & Discounts – Including pet insurance, savings programs, and more to support life beyond work 

 

The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided.

 

By the numbers:

We've funded over $110 billion in loans (more than any other fintech in the US!)

Raised over $1.2 billion in equity capital to modernize the $15 trillion mortgage industry

Better's proprietary AI platform, Tinman®, and voice-based AI mortgage assistant, Betsy™, make us an award-winning lender:

We're building the future of home finance — and we're looking for smart, driven, ambitious innovators who are ready to tackle the most impactful work of their careers.

Disclaimer

Better Home & Finance Holding Company is an equal opportunity employer committed to fostering an inclusive and diverse environment for our employees. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status, or any other reason protected by law.

We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. Better will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

","descriptionPlain":"WHY BETTER. WHY NOW. \n\nBetter is rebuilding home finance as an AI-native platform—turning a process that once took weeks into something that can happen in seconds.\n\n\n\nWith over $110B in loans funded and $1.2B+ raised, we operate at real scale while rethinking how homeownership works from the ground up.\n\n\n\nThe category hasn’t caught up yet. That’s the opportunity.\n\n \n\nAbout NEO Home Loans\n\nAt NEO Home Loans, powered by Better Mortgage Corporation, our mission is clear: redefine your financial journey.  We strive to unlock people's full financial potential, providing clarity throughout every step of the loan process. By making lending approachable, we bring transparency and consistency to the financial world, guiding individuals towards decisions that serve their best interests. Our team comprises passionate, talented, and hardworking individuals dedicated to achieving excellence. Join our team and be part of a dynamic company that values innovation, fosters personal growth, and prioritizes a culture of collaboration and excellence.\n\n\n\nEssential Job Duties and Responsibilities\n\n - Loan Scenario & Consultation Preparation\n\nPrepare loan scenarios and financial analyses to support client consultations. This includes reviewing borrower information, evaluating loan options, and preparing financial comparisons that help the Mortgage Advisor guide clients through purchase or refinance strategies.\n\n - Client & Agent Communication\n\nServe as a primary point of contact for borrowers and real estate agents during the home search phase. Provide timely updates, answer questions, issue updated pre-approval letters, and help ensure all parties remain informed and aligned throughout the transaction.\n\n - Contract Coordination & Offer Support\n\nAssist borrowers and agents when offers are submitted by preparing updated loan analyses, coordinating contract meetings, and ensuring the Mortgage Advisor has the necessary information to support contract discussions and strategy.\n\n - Pipeline & Transaction Management\n\nHelp manage the active loan pipeline by monitoring file progress, coordinating with Credit Analysts, Loan Specialists, and operations teams, and ensuring transactions continue moving toward closing.\n\n - Loan Lock & Pricing Coordination\n\nExecute loan locks within approved parameters and coordinate lock extensions when necessary, ensuring accurate communication with internal teams and timely updates for clients.\n\n - Refinance Opportunity Identification\n\nMonitor the pipeline for refinance opportunities and coordinate refinance consultations with the Mortgage Advisor when appropriate.\n\n\n\nNon-Essential Job Duties and Responsibilities\n\n - Adopts NEOs values in work behavior, decision making, contributions and interpersonal interactions.\n\n - Promotes interdepartmental communication and culture.\n\n - Lead, develop and motivate the team across all locations and operational functions.\n\n - Continued focus to ensure all families (Internal and External) are receiving the best possible service.\n \n \n \n Qualifications and Skills\n\n - Strong mortgage knowledge and the ability to review and structure loan scenarios\n\n - Excellent verbal and written communication skills with the ability to build confidence with borrowers and real estate agents\n\n - Highly organized with the ability to manage multiple loan files and deadlines simultaneously\n\n - Strong problem-solving skills and ability to proactively identify and address issues in loan files\n\n - Comfortable collaborating with borrowers, real estate agents, and internal teams throughout the transaction lifecycle\n\n - Self-motivated with a high level of accountability and attention to detail\n\n - Experience working with CRM systems, loan origination software, and mortgage documentation processes\n\n - Mortgage industry experience required\n\n - NMLS licensing preferred or willingness to obtain licensing encouraged\n\n\n\nCompany Benefits \n\nWe’re proud to support our employees and their families with a benefits package designed to care for their health, well-being, and everyday life. All full-time and benefit-eligible part-time employees can enjoy the following benefits:\n\n \n\n- Day One Coverage – Your benefits begin on your first day, so you’re supported from the start \n\n- Nationwide Medical, Dental & Vision Coverage – Comprehensive plans that travel with you, wherever you are \n\n- Mental Health Support When You Need It – Immediate access to virtual therapy with licensed providers for you and your eligible dependents (ages 6+), with your first few visits covered at no cost! \n\n- Health Savings Account (HSA) – Includes an employer contribution to help you plan for healthcare expenses \n\n- Employer-Funded Dependent Care FSA – Support for childcare and/or dependent care costs \n\n- Disability & Life Insurance – Provided at no additional cost to give you added peace of mind \n\n- Flexible PTO – Time off when you need it, so you can recharge and focus on what matters most \n\n- Extra Perks & Discounts – Including pet insurance, savings programs, and more to support life beyond work \n\n \n\nThe compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided.\n\n \n\nBy the numbers:\n\n\n\nWe've funded over $110 billion in loans (more than any other fintech in the US!)\n\nRaised over $1.2 billion in equity capital to modernize the $15 trillion mortgage industry\n\nBetter's proprietary AI platform, Tinman®, and voice-based AI mortgage assistant, Betsy™, make us an award-winning lender:\n\n - Banking Tech Award USA (2026): Best LendTech Solution\n\n - Fintech Breakthrough Award (2026): Digital Mortgage Company of the Year\n\n - NerdWallet Best of Award (2026): Best for Home Equity Loans\n\n - Fintech Breakthrough Award 2025: Best Lending Innovation\n\n - Yahoo! Finance (2025): Best Mortgage Lender for First-Time Homebuyers – Best for quick approval\n\n - Yahoo! Finance (2025): Best Online Mortgage Lender\n\n - Money Magazine (2025): Best for fast closing\n\n - Forbes (2023): Best Online Mortgage Lender\n\n\n\nWe're building the future of home finance — and we're looking for smart, driven, ambitious innovators who are ready to tackle the most impactful work of their careers.\n\n\n\nDisclaimer\n\nBetter Home & Finance Holding Company is an equal opportunity employer committed to fostering an inclusive and diverse environment for our employees. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status, or any other reason protected by law.\n\n\n\nWe are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. Better will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.\n\n\n\nWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.\n\n"},{"id":"be963fca-0370-48f2-a5e5-7079c549f0b4","title":"Senior Workday Solutions & Integrations Specialist","department":"People","team":"People Systems","employmentType":"FullTime","location":"Gurugram, Haryana","secondaryLocations":[],"publishedAt":"2026-04-28T08:22:52.984+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"India"}},"jobUrl":"https://jobs.ashbyhq.com/better-mortgage/be963fca-0370-48f2-a5e5-7079c549f0b4","applyUrl":"https://jobs.ashbyhq.com/better-mortgage/be963fca-0370-48f2-a5e5-7079c549f0b4/application","descriptionHtml":"

Why Better. Why Now.

Better is rebuilding home finance as an AI-native platform—turning a process that once took weeks into something that can happen in seconds.

With over $110B in loans funded and $1.2B+ raised, we operate at real scale while rethinking how homeownership works from the ground up.

The category hasn’t caught up yet. That’s the opportunity.

Role Overview

We’re hiring a Senior Workday Solutions & Integrations Specialist to own and deliver integrations across our ecosystem as an integral part of our People Systems team.

This role is for a hands-on integration enthusiast – someone who is passionate about building, improving and scaling integrations, while bringing new ideas and approaches to the table. You will design, build, and own complex, multi-system integrations, ensuring they are scalable, reliable, and aligned with end-to-end business processes.

This is a hybrid role combining deep technical expertise with strong functional understanding. You will operate as the integrations solutions owner, partnering closely with HR, Payroll, Finance, and IT teams to connect systems, data, and workflows—not just move data.

Success in this role requires both strong ownership and curiosity - the ability to proactively identify issues, continuously improve existing integrations and stay open to learning new tools, patterns and approaches to support long-term business outcomes.

 

What You’ll Own

This Role Is Not

 

KEY RESPONSIBILITIES

Integration Architecture & Ownership (Primary Focus)

Solution Design & Functional Alignment

Integrations & Technical Delivery

Maintenance, Troubleshooting & Optimization

Testing, Releases & Implementation

Reporting Collaboration & Data Support

Collaboration, Documentation & Continuous Improvement

 

MINIMUM QUALIFICATIONS

Preferred Qualifications

We value diverse experiences and encourage candidates who meet most, but not all, of the requirements to apply.

 

What Strong Candidates Demonstrate

 

Skills for Success

By the numbers:

We've funded over $110 billion in loans (more than any other fintech in the US!)

Raised over $1.2 billion in equity capital to modernize the $15 trillion mortgage industry

Better's proprietary AI platform, Tinman®, and voice-based AI mortgage assistant, Betsy™, make us an award-winning lender:

We're building the future of home finance — and we're looking for smart, driven, ambitious innovators who are ready to tackle the most impactful work of their careers.

Disclaimer

Better Home & Finance Holding Company is an equal opportunity employer committed to fostering an inclusive and diverse environment for our employees. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status, or any other reason protected by law.

We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. Better will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

","descriptionPlain":"WHY BETTER. WHY NOW. \n\nBetter is rebuilding home finance as an AI-native platform—turning a process that once took weeks into something that can happen in seconds.\n\n\n\nWith over $110B in loans funded and $1.2B+ raised, we operate at real scale while rethinking how homeownership works from the ground up.\n\n\n\nThe category hasn’t caught up yet. That’s the opportunity.\n\nRole Overview\n\nWe’re hiring a Senior Workday Solutions & Integrations Specialist to own and deliver integrations across our ecosystem as an integral part of our People Systems team.\n\nThis role is for a hands-on integration enthusiast – someone who is passionate about building, improving and scaling integrations, while bringing new ideas and approaches to the table. You will design, build, and own complex, multi-system integrations, ensuring they are scalable, reliable, and aligned with end-to-end business processes.\n\nThis is a hybrid role combining deep technical expertise with strong functional understanding. You will operate as the integrations solutions owner, partnering closely with HR, Payroll, Finance, and IT teams to connect systems, data, and workflows—not just move data.\n\nSuccess in this role requires both strong ownership and curiosity - the ability to proactively identify issues, continuously improve existing integrations and stay open to learning new tools, patterns and approaches to support long-term business outcomes.\n\n \n\nWhat You’ll Own\n\n - End-to-end ownership of the Workday integration landscape, including design, development, testing, deployment, and ongoing optimization\n\n - Scalable, maintainable integration solutions across internal systems and external vendors (e.g., payroll, benefits, background checks, recruiting, finance)\n\n - Integration solutions aligned with Workday configuration, business processes, and data flows\n\n - Long-term reliability, performance, and scalability of integrations\n\n\n\nThis Role Is Not\n\n - Limited to basic Workday configuration or low-complexity integrations (e.g., EIB-only experience)\n\n - Focused solely on ticket-based support or maintenance work\n\n - A pure backend engineering role without Workday ecosystem expertise\n\n \n\nKEY RESPONSIBILITIES\n\nIntegration Architecture & Ownership (Primary Focus)\n\n - Own the end-to-end integration ecosystem across Workday and connected systems\n\n - Design scalable integration patterns and determine appropriate approaches (configuration vs integration vs API-based solutions)\n\n - Drive long-term scalability, reusability, and reliability of integration solutions\n\n - Continuously evaluate and improve existing solutions, bringing forward new ideas and approaches where appropriate\n\nSolution Design & Functional Alignment\n\n - Proactively identify system, process, and data issues and translate them into scalable solutions\n\n - Partner with HR and People Systems teams to co-design solutions aligned with business processes\n\n - Determine when to use Workday configuration vs integration approaches\n\n - Evaluate downstream impacts of system and process changes\n\nIntegrations & Technical Delivery\n\n - Design and build complex, multi-system integration workflows, including orchestration logic, conditional processing, error handling, and data dependencies\n\n - Build integrations using Workday tools including Workday Studio (required), EIB, Core Connectors, and RaaS\n\n - Develop integrations across a complex ecosystem of internal systems and external vendors\n\n - Design and consume APIs (REST/SOAP) and perform data transformations using XML/XSLT\n\n - Support and enhance integrations tied to payroll, benefits (including open enrollment), and annual performance/merit cycles\n\n - Apply best practices for performance, scalability, and reliability\n\nMaintenance, Troubleshooting & Optimization\n\n - Own and improve existing legacy integrations, including complex or unstable implementations\n\n - Perform root cause analysis and implement long-term, scalable fixes\n\n - Refactor and optimize integrations for performance, reliability, and maintainability\n\n - Ensure high reliability during critical business events (payroll runs, open enrollment, performance cycles)\n\n - Ensure monitoring, alerting, and operational stability\n\nTesting, Releases & Implementation\n\n - Lead integration and regression testing across Workday tenants\n\n - Ensure end-to-end validation within business processes\n\n - Support Workday bi-annual releases and assess system impacts\n\n - Drive solutions through production implementation and stabilization\n\nReporting Collaboration & Data Support\n\n - Partner with stakeholders to support reporting needs tied to integrations and more complex business needs\n\n - Use Workday reporting and BIRT to validate and troubleshoot data outputs\n\n - Ensure data accuracy and consistency across systems\n\nCollaboration, Documentation & Continuous Improvement\n\n - Collaborate across cross-functional teams and internally with People Systems\n\n - Create and maintain technical specifications and integration documentation\n\n - Ensure alignment with audit, compliance, and internal standards (e.g., SOX)\n\n - Identify opportunities to improve integrations, processes, and system usage\n\n \n\nMINIMUM QUALIFICATIONS\n\n - 5+ years of experience with Workday integrations in enterprise environments\n\n - Strong hands-on experience building complex integrations using Workday Studio, along with EIB, Core Connectors, and RaaS\n\n - Proven experience owning end-to-end integration solutions from design through implementation\n\n - Experience designing and consuming APIs (REST/SOAP) and performing data transformations using XML/XSLT\n\n - Working experience with Workday reporting and BIRT\n\n - Solid understanding of Workday Core HCM, business processes, and data structures as well as support of annual events such as performance management cycle and open enrollment for benefits\n\n - Proven ability to translate business requirements into scalable technical solutions\n\n\n\nPreferred Qualifications\n\n - Experience with Workday Extend\n\n - Experience across Workday implementation, AMS, or enhancement environments\n\n - Experience integrating Workday with enterprise and third-party vendor systems\n\n - Experience with Matrix and Composite reporting\n\n - Exposure to broader HR technology ecosystems\n\n - Consulting or shared services background\n\n\n\nWe value diverse experiences and encourage candidates who meet most, but not all, of the requirements to apply.\n\n \n\nWhat Strong Candidates Demonstrate\n\n - Ownership of end-to-end integration solutions across multiple systems\n\n - Ability to design scalable, reusable integration architectures\n\n - Experience working in complex vendor + internal system ecosystems\n\n - A balance of hands-on development and architectural decision-making\n\n - Reliability in supporting high-impact, time-sensitive processes and projects (i.e., payroll, open enrollment, performance cycles)\n\n - A mindset of continuous improvement, curiosity and willingness to learn and adopt new approaches\n\n \n\nSkills for Success\n\n - Strong analytical and problem-solving skills\n\n - Ability to proactively identify issues and drive solutions\n\n - Collaborative mindset across technical and non-technical stakeholders\n\n - Clear communication and strong documentation practices\n\n - Ability to manage multiple priorities in a fast-paced environment\n\n - Focus on data integrity, system reliability, and continuous improvement\n\nBy the numbers:\n\n\n\nWe've funded over $110 billion in loans (more than any other fintech in the US!)\n\nRaised over $1.2 billion in equity capital to modernize the $15 trillion mortgage industry\n\nBetter's proprietary AI platform, Tinman®, and voice-based AI mortgage assistant, Betsy™, make us an award-winning lender:\n\n - Banking Tech Award USA (2026): Best LendTech Solution\n\n - Fintech Breakthrough Award (2026): Digital Mortgage Company of the Year\n\n - NerdWallet Best of Award (2026): Best for Home Equity Loans\n\n - Fintech Breakthrough Award 2025: Best Lending Innovation\n\n - Yahoo! Finance (2025): Best Mortgage Lender for First-Time Homebuyers – Best for quick approval\n\n - Yahoo! Finance (2025): Best Online Mortgage Lender\n\n - Money Magazine (2025): Best for fast closing\n\n - Forbes (2023): Best Online Mortgage Lender\n\n\n\nWe're building the future of home finance — and we're looking for smart, driven, ambitious innovators who are ready to tackle the most impactful work of their careers.\n\n\n\nDisclaimer\n\nBetter Home & Finance Holding Company is an equal opportunity employer committed to fostering an inclusive and diverse environment for our employees. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status, or any other reason protected by law.\n\n\n\nWe are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. Better will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.\n\n\n\nWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.\n\n"},{"id":"f2795e55-8e04-4c52-9f29-4eb59d2a9ad7","title":"Mortgage Operations Academy Associate","department":"NEO Home Loans","team":"US NEO Home Loans, Distributed Retail","employmentType":"FullTime","location":"Remote","secondaryLocations":[],"publishedAt":"2026-08-14T15:51:54.356+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/better-mortgage/f2795e55-8e04-4c52-9f29-4eb59d2a9ad7","applyUrl":"https://jobs.ashbyhq.com/better-mortgage/f2795e55-8e04-4c52-9f29-4eb59d2a9ad7/application","descriptionHtml":"

Why Better. Why Now.

Better is rebuilding home finance as an AI-native platform—turning a process that once took weeks into something that can happen in seconds.

With over $110B in loans funded and $1.2B+ raised, we operate at real scale while rethinking how homeownership works from the ground up.

The category hasn’t caught up yet. That’s the opportunity.

NEO Academy Program

Looking to launch your career in a fast-growing industry with real long-term opportunity?

NEO Home Loans is hiring driven, motivated individuals for our NEO Academy Program — a 90-day paid training experience designed to develop future mortgage professionals within our Operations and Sales Support teams.

This is not just a job — it is a career launch opportunity.

The NEO Academy is designed for individuals early in their professional journey who are eager to learn, grow, and build a long-term future within mortgage.

About the NEO Academy Program

The NEO Academy is an immersive, hands-on training program designed to provide a true introduction to the mortgage industry and how all aspects of the business work together. Associates will gain exposure to Operations, customer experience, workflow management, mortgage fundamentals, and the technology that powers the modern mortgage process.

Throughout the 90-day Academy, Associates will receive structured training, mentorship, and real-world exposure to help build the foundation for a long-term career within NEO.

Training includes:

The NEO Academy provides exposure to multiple career paths within mortgage, including Operations and Sales Support. Upon successful completion of the program, Associates may be considered for placement into roles such as Junior Loan Specialist or Production Partner based on performance, strengths, and business needs.

What We’re Looking For

We are searching for individuals who:

Mortgage experience is not required. We are intentionally looking for individuals early in their careers who are excited to learn the industry from the ground up.

Preferred Qualifications

What Makes NEO Different?

At NEO Home Loans, culture matters. We believe great teams create great experiences — for both our customers and our employees.

The NEO Academy is designed to invest in people long term. We are building careers, not simply filling positions.

You will join a team that values:

Position Details

Compensation & Growth

Why This Role Matters

Buying a home is one of the biggest moments in a person’s life. Behind every smooth transaction is a team of professionals who communicate well, solve problems, and create an exceptional experience.

This role is designed to help launch the next generation of mortgage professionals at NEO.

If you are ambitious, hardworking, and ready to build a meaningful career with a company that invests in its people, we would love to hear from you.

By the numbers:

We've funded over $110 billion in loans (more than any other fintech in the US!)

Raised over $1.2 billion in equity capital to modernize the $15 trillion mortgage industry

Better's proprietary AI platform, Tinman®, and voice-based AI mortgage assistant, Betsy™, make us an award-winning lender:

We're building the future of home finance — and we're looking for smart, driven, ambitious innovators who are ready to tackle the most impactful work of their careers.

Disclaimer

Better Home & Finance Holding Company is an equal opportunity employer committed to fostering an inclusive and diverse environment for our employees. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status, or any other reason protected by law.

We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. Better will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

","descriptionPlain":"WHY BETTER. WHY NOW. \n\nBetter is rebuilding home finance as an AI-native platform—turning a process that once took weeks into something that can happen in seconds.\n\n\n\nWith over $110B in loans funded and $1.2B+ raised, we operate at real scale while rethinking how homeownership works from the ground up.\n\n\n\nThe category hasn’t caught up yet. That’s the opportunity.\n\n\n\nNEO Academy Program\n\nLooking to launch your career in a fast-growing industry with real long-term opportunity?\n\nNEO Home Loans is hiring driven, motivated individuals for our NEO Academy Program — a 90-day paid training experience designed to develop future mortgage professionals within our Operations and Sales Support teams.\n\nThis is not just a job — it is a career launch opportunity.\n\nThe NEO Academy is designed for individuals early in their professional journey who are eager to learn, grow, and build a long-term future within mortgage.\n\nAbout the NEO Academy Program\n\nThe NEO Academy is an immersive, hands-on training program designed to provide a true introduction to the mortgage industry and how all aspects of the business work together. Associates will gain exposure to Operations, customer experience, workflow management, mortgage fundamentals, and the technology that powers the modern mortgage process.\n\nThroughout the 90-day Academy, Associates will receive structured training, mentorship, and real-world exposure to help build the foundation for a long-term career within NEO.\n\nTraining includes:\n\n - Mortgage fundamentals and loan structure\n\n - Customer service and professional communication\n\n - Workflow and pipeline management\n\n - Introduction to mortgage Operations and Sales Support functions\n\n - Real-world process training through “The NEO Way”\n\n - Hands-on experience within Tinman, NEO’s loan origination platform\n\n - Team collaboration and borrower experience training\n\nThe NEO Academy provides exposure to multiple career paths within mortgage, including Operations and Sales Support. Upon successful completion of the program, Associates may be considered for placement into roles such as Junior Loan Specialist or Production Partner based on performance, strengths, and business needs.\n\nWhat We’re Looking For\n\nWe are searching for individuals who:\n\n - Have a strong work ethic and growth mindset\n\n - Are highly coachable and eager to learn\n\n - Thrive in fast-paced environments\n\n - Communicate professionally and confidently\n\n - Are detail-oriented and organized\n\n - Want a long-term career opportunity\n\n - Take ownership and pride in their work\n\n - Bring positive energy and a team-first mentality\n\nMortgage experience is not required. We are intentionally looking for individuals early in their careers who are excited to learn the industry from the ground up.\n\nPreferred Qualifications\n\n - Bachelor’s degree preferred\n\n - 1–3 years of professional experience preferred\n\n - Customer service, hospitality, banking, finance, sales support, or operations experience is a plus\n\n - Strong organizational and multitasking skills\n\n - Comfortable learning new technology and systems quickly\n\nWhat Makes NEO Different?\n\nAt NEO Home Loans, culture matters. We believe great teams create great experiences — for both our customers and our employees.\n\nThe NEO Academy is designed to invest in people long term. We are building careers, not simply filling positions.\n\nYou will join a team that values:\n\n - Growth and development\n\n - Accountability and ownership\n\n - Innovation and technology\n\n - Collaboration and teamwork\n\n - Exceptional customer experience\n\n - Internal growth opportunities\n\nPosition Details\n\n - Remote position\n\n - Full-time opportunity\n\n - Paid 90-day training program\n\n - Entry-level career development role\n\nCompensation & Growth\n\n - Paid training program during the 90-day Academy\n\n - Entry-level compensation during Academy participation\n\n - Opportunity for compensation increase upon successful placement into a permanent role\n\n - Long-term career growth opportunities within Operations and Sales Support\n\nWhy This Role Matters\n\nBuying a home is one of the biggest moments in a person’s life. Behind every smooth transaction is a team of professionals who communicate well, solve problems, and create an exceptional experience.\n\nThis role is designed to help launch the next generation of mortgage professionals at NEO.\n\nIf you are ambitious, hardworking, and ready to build a meaningful career with a company that invests in its people, we would love to hear from you.\n\nBy the numbers:\n\n\n\nWe've funded over $110 billion in loans (more than any other fintech in the US!)\n\nRaised over $1.2 billion in equity capital to modernize the $15 trillion mortgage industry\n\nBetter's proprietary AI platform, Tinman®, and voice-based AI mortgage assistant, Betsy™, make us an award-winning lender:\n\n - Banking Tech Award USA (2026): Best LendTech Solution\n\n - Fintech Breakthrough Award (2026): Digital Mortgage Company of the Year\n\n - NerdWallet Best of Award (2026): Best for Home Equity Loans\n\n - Fintech Breakthrough Award 2025: Best Lending Innovation\n\n - Yahoo! Finance (2025): Best Mortgage Lender for First-Time Homebuyers – Best for quick approval\n\n - Yahoo! Finance (2025): Best Online Mortgage Lender\n\n - Money Magazine (2025): Best for fast closing\n\n - Forbes (2023): Best Online Mortgage Lender\n\n\n\nWe're building the future of home finance — and we're looking for smart, driven, ambitious innovators who are ready to tackle the most impactful work of their careers.\n\n\n\nDisclaimer\n\nBetter Home & Finance Holding Company is an equal opportunity employer committed to fostering an inclusive and diverse environment for our employees. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status, or any other reason protected by law.\n\n\n\nWe are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. Better will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.\n\n\n\nWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.\n\n"},{"id":"bb8eb91e-a8a4-4caa-94e9-49d7aad339dc","title":"Production Partner ","department":"NEO Home Loans","team":"US NEO Home Loans, Distributed Retail","employmentType":"FullTime","location":"Omaha, Nebraska, USA","secondaryLocations":[{"location":"Remote","address":{"postalAddress":{"addressCountry":"United States"}}}],"publishedAt":"2026-09-14T11:57:13.491+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":null,"jobUrl":"https://jobs.ashbyhq.com/better-mortgage/bb8eb91e-a8a4-4caa-94e9-49d7aad339dc","applyUrl":"https://jobs.ashbyhq.com/better-mortgage/bb8eb91e-a8a4-4caa-94e9-49d7aad339dc/application","descriptionHtml":"

Why Better. Why Now.

Better is rebuilding home finance as an AI-native platform—turning a process that once took weeks into something that can happen in seconds.

With over $110B in loans funded and $1.2B+ raised, we operate at real scale while rethinking how homeownership works from the ground up.

The category hasn’t caught up yet. That’s the opportunity.

About Us:

At NEO Home Loans, powered by Better, our mission is clear: redefine your financial journey. We strive to unlock people's full financial potential, providing clarity throughout every step of the loan process. By making lending approachable, we bring transparency and consistency to the financial world, guiding individuals towards decisions that serve their best interests. Our team comprises passionate, talented, and hardworking individuals dedicated to achieving excellence. Join our team and be part of a dynamic company that values innovation, fosters personal growth, and prioritizes a culture of collaboration and excellence.

Essential Job Duties and Responsibilities:

Non-Essential Job Duties and Responsibilities

Benefits:

By the numbers:

We've funded over $110 billion in loans (more than any other fintech in the US!)

Raised over $1.2 billion in equity capital to modernize the $15 trillion mortgage industry

Better's proprietary AI platform, Tinman®, and voice-based AI mortgage assistant, Betsy™, make us an award-winning lender:

We're building the future of home finance — and we're looking for smart, driven, ambitious innovators who are ready to tackle the most impactful work of their careers.

Disclaimer

Better Home & Finance Holding Company is an equal opportunity employer committed to fostering an inclusive and diverse environment for our employees. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status, or any other reason protected by law.

We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. Better will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

","descriptionPlain":"WHY BETTER. WHY NOW. \n\nBetter is rebuilding home finance as an AI-native platform—turning a process that once took weeks into something that can happen in seconds.\n\n\n\nWith over $110B in loans funded and $1.2B+ raised, we operate at real scale while rethinking how homeownership works from the ground up.\n\n\n\nThe category hasn’t caught up yet. That’s the opportunity.\n\nAbout Us:\n\nAt NEO Home Loans, powered by Better, our mission is clear: redefine your financial journey. We strive to unlock people's full financial potential, providing clarity throughout every step of the loan process. By making lending approachable, we bring transparency and consistency to the financial world, guiding individuals towards decisions that serve their best interests. Our team comprises passionate, talented, and hardworking individuals dedicated to achieving excellence. Join our team and be part of a dynamic company that values innovation, fosters personal growth, and prioritizes a culture of collaboration and excellence.\n\nEssential Job Duties and Responsibilities:\n\n - Follow up with new leads and schedule initial consultations \n Promptly contact new leads, respond to inquiries, and schedule initial consultations for the Mortgage Advisor. Maintain consistent follow-up to ensure every prospect receives timely communication and no opportunities are missed.\n\n - Collect borrower information and help complete loan applications \n Gather key borrower details including financial information, employment history, loan purpose, and timeline. Assist borrowers with completing the loan application and ensure information is entered accurately into the system.\n\n - Send documentation requests and follow up until files are complete \n Provide borrowers with clear documentation requests and maintain consistent follow-up to collect all required materials. Ensure borrowers understand next steps and timelines while keeping the process moving efficiently.\n\n - Review and organize documents before submitting files for pre-approval \n Review borrower documents for completeness, organize files appropriately, and ensure documentation is properly labeled and uploaded before submitting the file for pre-approval review.\n\n - Provide updates to referral partners during the early stages of the loan process \n Communicate with referral partners to confirm receipt of new leads, provide status updates during the pre-approval process, and ensure they remain informed about their client’s progress.\n\n - Help manage the Mortgage Advisor’s calendar and communications \n Assist in coordinating the Mortgage Advisor’s schedule by booking consultations, managing follow-ups, and helping organize communications so the advisor can focus on client relationships and loan strategy.\n\n - Track lead and pipeline activity in the CRM \n Maintain accurate records of lead activity, borrower interactions, and loan progress within the CRM. Help ensure the pipeline is organized and that reporting and lead tracking remain accurate.\n \n \n\nNon-Essential Job Duties and Responsibilities\n\n - Adopts NEOs values in work behavior, decision making, contributions and interpersonal interactions.\n\n - Promotes interdepartmental communication and culture.\n\n - Lead, develop and motivate the team across all locations and operational functions.\n\n - Continued focus to ensure all families (Internal and External) are receiving the best possible service.\n\n - Qualifications and Skills:\n\n - Strong attention to detail and organizational skills\n\n - Excellent verbal and written communication\n\n - Ability to prioritize tasks and meet deadlines\n\n - Strong interpersonal and teamwork skills\n\n - Self-motivated with a high level of personal energy and accountability\n\n - Minimum requirement includes a high school diploma or equivalent; additional coursework in finance or a related field is advantageous.\n \n \n\nBenefits:\n\n - Competitive compensation reliant on ability and experience.\n\n - Comprehensive healthcare, retirement, and voluntary benefits. Think medical, dental, vision, health savings accounts, 401k, and more.\n\n - Personalized care and tools for realizing your mental health and wellness goals.\n\n - Flexible PTO program second to none.\n\n - Option for remote and hybrid work arrangements available.\n\n - Additional benefit perks and discounts.\n\nBy the numbers:\n\n\n\nWe've funded over $110 billion in loans (more than any other fintech in the US!)\n\nRaised over $1.2 billion in equity capital to modernize the $15 trillion mortgage industry\n\nBetter's proprietary AI platform, Tinman®, and voice-based AI mortgage assistant, Betsy™, make us an award-winning lender:\n\n - Banking Tech Award USA (2026): Best LendTech Solution\n\n - Fintech Breakthrough Award (2026): Digital Mortgage Company of the Year\n\n - NerdWallet Best of Award (2026): Best for Home Equity Loans\n\n - Fintech Breakthrough Award 2025: Best Lending Innovation\n\n - Yahoo! Finance (2025): Best Mortgage Lender for First-Time Homebuyers – Best for quick approval\n\n - Yahoo! Finance (2025): Best Online Mortgage Lender\n\n - Money Magazine (2025): Best for fast closing\n\n - Forbes (2023): Best Online Mortgage Lender\n\n\n\nWe're building the future of home finance — and we're looking for smart, driven, ambitious innovators who are ready to tackle the most impactful work of their careers.\n\n\n\nDisclaimer\n\nBetter Home & Finance Holding Company is an equal opportunity employer committed to fostering an inclusive and diverse environment for our employees. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status, or any other reason protected by law.\n\n\n\nWe are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. Better will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.\n\n\n\nWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.\n\n"},{"id":"2673cdec-4327-4e17-a8d2-737cabc6a18c","title":"Home Lending Associate","department":"Sales","team":"Loan Conversion","employmentType":"FullTime","location":"Gurugram, Haryana","secondaryLocations":[],"publishedAt":"2026-09-10T12:30:37.064+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"India"}},"jobUrl":"https://jobs.ashbyhq.com/better-mortgage/2673cdec-4327-4e17-a8d2-737cabc6a18c","applyUrl":"https://jobs.ashbyhq.com/better-mortgage/2673cdec-4327-4e17-a8d2-737cabc6a18c/application","descriptionHtml":"

Why Better. Why Now.

Better is rebuilding home finance as an AI-native platform—turning a process that once took weeks into something that can happen in seconds.

With over $110B in loans funded and $1.2B+ raised, we operate at real scale while rethinking how homeownership works from the ground up.

The category hasn’t caught up yet. That’s the opportunity.

A Better Opportunity

We’re looking for best in class sales agents to be a part of our mission to make Better Mortgage available to all Americans. At Better, our team of Home Lending Associates are responsible for more than just generating loan applications — we count on them to help us continually innovate and ensure we’re bringing best-in-class customer service to the mortgage industry. As part of the team, you’ll be on the front lines of making every borrower’s mortgage experience better, empowering them to make one of the most important financial decisions of their life. Your work will expose you to other critical pieces of a technology company, such as product, engineering, and marketing, giving you many opportunities to share customer insights and ultimately improve Better's core technology and message.

The Home Lending Associate (HLA) role is often a stepping stone toward our licensed Loan Consultant role. Top performers in the HLA role may have the opportunity to earn their mortgage licenses and be promoted into a Loan Consultant role over time.

Responsibilities

· Manage a pipeline of prospects across home purchase, refinance, and home equity needs, guiding them through the home lending process.

· Assist clients with their mortgage application and documentation, including inbound and outbound calls, ensuring accuracy and timeliness.

· Communicate clearly and confidently with clients, answering questions and building the product and market knowledge needed to do so effectively.

· Drive customer conversion through critical funnel stages while hitting key sales performance targets.

· Collaborate closely with loan officers and underwriters to ensure a seamless, efficient client experience.

· Execute key sales activities within defined time frames (e.g., fast response to new prospects).

· Understand each customer's timeframe and objectives, adapting your approach to meet their individual needs.

· Stay current on industry regulations and loan products (conventional, FHA, VA) to provide accurate guidance.

· Take ownership of client inquiries, providing timely resolutions while maintaining confidentiality of sensitive information.

· Contribute ideas to improve in-house software, sales processes, and the overall customer experience.

Qualifications

· Minimum 2 years of sales experience (with at least 1 year in the mortgage industry).

· Track record of beating quota, with references that verify motivation, success, and work ethic.

· Highly motivated; a self-starter with a high degree of ownership and a strong customer focus.

· Organized with strong time management skills.

· Exceptional interpersonal skills and ability to build rapport with customers from a variety of backgrounds.

· Strong written communication skills.

· Ability to troubleshoot and solve problems independently.

By the numbers:

We've funded over $110 billion in loans (more than any other fintech in the US!)

Raised over $1.2 billion in equity capital to modernize the $15 trillion mortgage industry

Better's proprietary AI platform, Tinman®, and voice-based AI mortgage assistant, Betsy™, make us an award-winning lender:

We're building the future of home finance — and we're looking for smart, driven, ambitious innovators who are ready to tackle the most impactful work of their careers.

Disclaimer

Better Home & Finance Holding Company is an equal opportunity employer committed to fostering an inclusive and diverse environment for our employees. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status, or any other reason protected by law.

We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. Better will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

","descriptionPlain":"WHY BETTER. WHY NOW. \n\nBetter is rebuilding home finance as an AI-native platform—turning a process that once took weeks into something that can happen in seconds.\n\n\n\nWith over $110B in loans funded and $1.2B+ raised, we operate at real scale while rethinking how homeownership works from the ground up.\n\n\n\nThe category hasn’t caught up yet. That’s the opportunity.\n\nA Better Opportunity\n\nWe’re looking for best in class sales agents to be a part of our mission to make Better Mortgage available to all Americans. At Better, our team of Home Lending Associates are responsible for more than just generating loan applications — we count on them to help us continually innovate and ensure we’re bringing best-in-class customer service to the mortgage industry. As part of the team, you’ll be on the front lines of making every borrower’s mortgage experience better, empowering them to make one of the most important financial decisions of their life. Your work will expose you to other critical pieces of a technology company, such as product, engineering, and marketing, giving you many opportunities to share customer insights and ultimately improve Better's core technology and message.\n\nThe Home Lending Associate (HLA) role is often a stepping stone toward our licensed Loan Consultant role. Top performers in the HLA role may have the opportunity to earn their mortgage licenses and be promoted into a Loan Consultant role over time.\n\n\n\nResponsibilities\n\n· Manage a pipeline of prospects across home purchase, refinance, and home equity needs, guiding them through the home lending process.\n\n· Assist clients with their mortgage application and documentation, including inbound and outbound calls, ensuring accuracy and timeliness.\n\n· Communicate clearly and confidently with clients, answering questions and building the product and market knowledge needed to do so effectively.\n\n· Drive customer conversion through critical funnel stages while hitting key sales performance targets.\n\n· Collaborate closely with loan officers and underwriters to ensure a seamless, efficient client experience.\n\n· Execute key sales activities within defined time frames (e.g., fast response to new prospects).\n\n· Understand each customer's timeframe and objectives, adapting your approach to meet their individual needs.\n\n· Stay current on industry regulations and loan products (conventional, FHA, VA) to provide accurate guidance.\n\n· Take ownership of client inquiries, providing timely resolutions while maintaining confidentiality of sensitive information.\n\n· Contribute ideas to improve in-house software, sales processes, and the overall customer experience.\n\n\n\nQualifications\n\n\n\n· Minimum 2 years of sales experience (with at least 1 year in the mortgage industry).\n\n· Track record of beating quota, with references that verify motivation, success, and work ethic.\n\n· Highly motivated; a self-starter with a high degree of ownership and a strong customer focus.\n\n· Organized with strong time management skills.\n\n· Exceptional interpersonal skills and ability to build rapport with customers from a variety of backgrounds.\n\n· Strong written communication skills.\n\n· Ability to troubleshoot and solve problems independently.\n\nBy the numbers:\n\n\n\nWe've funded over $110 billion in loans (more than any other fintech in the US!)\n\nRaised over $1.2 billion in equity capital to modernize the $15 trillion mortgage industry\n\nBetter's proprietary AI platform, Tinman®, and voice-based AI mortgage assistant, Betsy™, make us an award-winning lender:\n\n - Banking Tech Award USA (2026): Best LendTech Solution\n\n - Fintech Breakthrough Award (2026): Digital Mortgage Company of the Year\n\n - NerdWallet Best of Award (2026): Best for Home Equity Loans\n\n - Fintech Breakthrough Award 2025: Best Lending Innovation\n\n - Yahoo! Finance (2025): Best Mortgage Lender for First-Time Homebuyers – Best for quick approval\n\n - Yahoo! Finance (2025): Best Online Mortgage Lender\n\n - Money Magazine (2025): Best for fast closing\n\n - Forbes (2023): Best Online Mortgage Lender\n\n\n\nWe're building the future of home finance — and we're looking for smart, driven, ambitious innovators who are ready to tackle the most impactful work of their careers.\n\n\n\nDisclaimer\n\nBetter Home & Finance Holding Company is an equal opportunity employer committed to fostering an inclusive and diverse environment for our employees. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status, or any other reason protected by law.\n\n\n\nWe are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. Better will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.\n\n\n\nWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.\n\n"},{"id":"c4150b13-499e-4685-98b9-bf4af2174a8b","title":"Senior Manager / Director, Paid Media","department":"Growth","team":"Growth","employmentType":"FullTime","location":"New York, NY (HQ)","secondaryLocations":[],"publishedAt":"2026-08-05T23:06:52.999+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"postalCode":"10007","addressRegion":"New York","streetAddress":"1 World Trade Center, Floor 80","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/better-mortgage/c4150b13-499e-4685-98b9-bf4af2174a8b","applyUrl":"https://jobs.ashbyhq.com/better-mortgage/c4150b13-499e-4685-98b9-bf4af2174a8b/application","descriptionHtml":"

Why Better. Why Now.

Better is rebuilding home finance as an AI-native platform—turning a process that once took weeks into something that can happen in seconds.

With over $110B in loans funded and $1.2B+ raised, we operate at real scale while rethinking how homeownership works from the ground up.

The category hasn’t caught up yet. That’s the opportunity.

A Better Opportunity

The Senior Manager / Director, Paid Media will directly own and manage the strategy, execution, and optimization of Better’s paid media program across biddable media (eg: paid search, paid social, TV, audio, programmatic display, and emerging platforms). This individual sets paid media direction, owns the accounts, leads Better’s agency and platform partners, and owns the marketing data infrastructure and signal quality that paid performance depends on — working within the growth strategy and channel budgets set by the SVP, Growth Marketing

The role is paid media’s working partner to Product, Engineering, Creative, Analytics, Legal/Compliance, and Finance, and leads AI enablement for paid — the automated reporting, QA, analysis, optimization, and general workflows that let a lean team operate at Better’s scale. At an AI-native company, this role makes AI central to how paid media is planned, run, measured, and improved.

Responsibilities

• Paid Media Strategy & Direction: Own paid media strategy within the growth strategy set by the SVP, Growth Marketing. Translate the business priorities leadership sets — purchase, refinance, home equity — into the channel, campaign, audience, and bidding plan that delivers them, and own the plan for how paid media hits each one.

• Campaign Execution & Optimization: Partner with the agency to build, launch, and optimize campaigns across Google Search, YouTube, Meta, display, and emerging platforms. Audit campaign structures and agency optimization recommendations against business standing, pipeline health, and anticipated impact. Own launch and trafficking QA so every campaign ships clean before it spends.

• Agency, Vendor & Cross-Functional Leadership: Serve as the primary day-to-day contact for agency and platform partners: standing calls, briefs, reviews, QA, and performance tracking against agreed targets. Lead working-level collaboration with Creative, Product, Lifecycle, and Data teams to align messaging, funnel performance, and data needs across paid touchpoints. Surface expand, restructure, or exit recommendations to the Director.

• eCAC and ROAS Management & Spend Planning: Within the channel budgets set by the SVP, drive ongoing efficiency in effective customer acquisition cost (eCAC and ROAS) while balancing efficiency against volume and growth targets. Build the channel-level spend and performance plan that feeds the forecast and own the read on whether it is holding: pace daily and weekly, correct early, and escalate reallocation calls with a recommendation. Support the monthly reconciliation so reported paid spend ties out.

• Performance Analytics & Reporting: Own performance analytics for paid media. Lead the production and QA of internal performance reporting, summaries, and planning materials for the leadership, and own ad hoc requests from senior leadership, summarizing performance by channel with narrative context on the current biddable media landscape.

• Marketing Data Infrastructure & Signal Integrity: Own the paid marketing data infrastructure day to day — lead-source attribution, platform parameters, and conversion signals. Own URL naming and UTM standards within Better’s link-tracking system so every destination URL is tagged correctly at launch, and maintain ongoing oversight of data signal quality across ad platforms and internal reporting systems. Oversee and manage tagging for all conversion events, either directly or working with engineering based on complexity.

• Technology & Product Partnership: Own paid media’s working priorities with Product and Engineering: define what to build next, brief engineering partners, and drive initiatives to completion. Evaluate new technology and MarTech that could improve paid performance, and present technical information clearly to broader teams.

• AI Enablement for Paid Media: Lead AI adoption across paid operations — automated reporting and pacing, QA, analysis, competitor tracking, optimization, and general workflows — and contribute paid media’s patterns to the department’s AI operating model. Document what works as reusable systems.

• Creative Strategy for Paid & Testing: Own creative strategy for paid — the funnel architecture and the messaging platform by product (purchase, refinance, home equity), grounded in customer research and performance data. Set the standard creative is held to, approve what goes to market, and decide what the team’s testing agenda is trying to learn. Run the paid creative testing roadmap: hypotheses, test design, readouts, and scaling of winners. Manage the asset pipeline with Creative and agency partners delivering a consistent cadence of creative briefs to attain creative velocity and diversity.

• Innovation & Testing: Own innovation and testing for paid media: pilot new platforms, formats, and partners with clear success criteria and written readouts, and scale or stop on evidence.

• Biddable Media Expertise: Bring deep fluency in auction dynamics, signal quality, bidding strategies, and algorithmic optimization to translate business objectives into executable media plans and realistic performance expectations.

Qualifications

• 7+ years of experience in performance marketing, with deep expertise in paid media strategy, execution, and optimization and at least 5 years directly managing Google Search, YouTube, and Meta campaigns.

• Proficiency with Google Ads Manager, Meta Ads Manager, and relevant analytics and tracking tools (GA4, Google Tag Manager, platform conversion tracking, UTM governance).

• Recent hands-on experience managing large budgets (>$1MM/month) and scaling campaigns across the full marketing funnel.

• Experience managing agency relationships and/or direct reports, and owning accounts and stakeholder relationships end to end.

• Strong analytical skills with a proven track record of using data to drive media decisions.

• Excellent cross-functional collaboration and stakeholder management skills, including working directly with product and engineering teams.

• Hands-on experience applying AI tools to develop workflows and capabilities that improve efficiency and effectiveness across a marketing function.

• Knowledge of attribution modeling and incrementality testing a plus; experience with a CRM / marketing automation platform a plus; experience in a regulated category (financial services, lending) a plus.

• Experience in a fast-paced, high-growth environment preferred.

Company Benefits

Our total rewards package is built around a competitive base salary, with benefits designed to support you and your family:

By the numbers:

We've funded over $110 billion in loans (more than any other fintech in the US!)

Raised over $1.2 billion in equity capital to modernize the $15 trillion mortgage industry

Better's proprietary AI platform, Tinman®, and voice-based AI mortgage assistant, Betsy™, make us an award-winning lender:

We're building the future of home finance — and we're looking for smart, driven, ambitious innovators who are ready to tackle the most impactful work of their careers.

Disclaimer

Better Home & Finance Holding Company is an equal opportunity employer committed to fostering an inclusive and diverse environment for our employees. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status, or any other reason protected by law.

We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. Better will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

","descriptionPlain":"WHY BETTER. WHY NOW. \n\nBetter is rebuilding home finance as an AI-native platform—turning a process that once took weeks into something that can happen in seconds.\n\n\n\nWith over $110B in loans funded and $1.2B+ raised, we operate at real scale while rethinking how homeownership works from the ground up.\n\n\n\nThe category hasn’t caught up yet. That’s the opportunity.\n\n\n\nA Better Opportunity\n\nThe Senior Manager / Director, Paid Media will directly own and manage the strategy, execution, and optimization of Better’s paid media program across biddable media (eg: paid search, paid social, TV, audio, programmatic display, and emerging platforms). This individual sets paid media direction, owns the accounts, leads Better’s agency and platform partners, and owns the marketing data infrastructure and signal quality that paid performance depends on — working within the growth strategy and channel budgets set by the SVP, Growth Marketing\n\nThe role is paid media’s working partner to Product, Engineering, Creative, Analytics, Legal/Compliance, and Finance, and leads AI enablement for paid — the automated reporting, QA, analysis, optimization, and general workflows that let a lean team operate at Better’s scale. At an AI-native company, this role makes AI central to how paid media is planned, run, measured, and improved.\n\n\n\nResponsibilities\n\n• Paid Media Strategy & Direction: Own paid media strategy within the growth strategy set by the SVP, Growth Marketing. Translate the business priorities leadership sets — purchase, refinance, home equity — into the channel, campaign, audience, and bidding plan that delivers them, and own the plan for how paid media hits each one.\n\n• Campaign Execution & Optimization: Partner with the agency to build, launch, and optimize campaigns across Google Search, YouTube, Meta, display, and emerging platforms. Audit campaign structures and agency optimization recommendations against business standing, pipeline health, and anticipated impact. Own launch and trafficking QA so every campaign ships clean before it spends.\n\n• Agency, Vendor & Cross-Functional Leadership: Serve as the primary day-to-day contact for agency and platform partners: standing calls, briefs, reviews, QA, and performance tracking against agreed targets. Lead working-level collaboration with Creative, Product, Lifecycle, and Data teams to align messaging, funnel performance, and data needs across paid touchpoints. Surface expand, restructure, or exit recommendations to the Director.\n\n• eCAC and ROAS Management & Spend Planning: Within the channel budgets set by the SVP, drive ongoing efficiency in effective customer acquisition cost (eCAC and ROAS) while balancing efficiency against volume and growth targets. Build the channel-level spend and performance plan that feeds the forecast and own the read on whether it is holding: pace daily and weekly, correct early, and escalate reallocation calls with a recommendation. Support the monthly reconciliation so reported paid spend ties out.\n\n• Performance Analytics & Reporting: Own performance analytics for paid media. Lead the production and QA of internal performance reporting, summaries, and planning materials for the leadership, and own ad hoc requests from senior leadership, summarizing performance by channel with narrative context on the current biddable media landscape.\n\n• Marketing Data Infrastructure & Signal Integrity: Own the paid marketing data infrastructure day to day — lead-source attribution, platform parameters, and conversion signals. Own URL naming and UTM standards within Better’s link-tracking system so every destination URL is tagged correctly at launch, and maintain ongoing oversight of data signal quality across ad platforms and internal reporting systems. Oversee and manage tagging for all conversion events, either directly or working with engineering based on complexity.\n\n• Technology & Product Partnership: Own paid media’s working priorities with Product and Engineering: define what to build next, brief engineering partners, and drive initiatives to completion. Evaluate new technology and MarTech that could improve paid performance, and present technical information clearly to broader teams.\n\n• AI Enablement for Paid Media: Lead AI adoption across paid operations — automated reporting and pacing, QA, analysis, competitor tracking, optimization, and general workflows — and contribute paid media’s patterns to the department’s AI operating model. Document what works as reusable systems.\n\n• Creative Strategy for Paid & Testing: Own creative strategy for paid — the funnel architecture and the messaging platform by product (purchase, refinance, home equity), grounded in customer research and performance data. Set the standard creative is held to, approve what goes to market, and decide what the team’s testing agenda is trying to learn. Run the paid creative testing roadmap: hypotheses, test design, readouts, and scaling of winners. Manage the asset pipeline with Creative and agency partners delivering a consistent cadence of creative briefs to attain creative velocity and diversity.\n\n• Innovation & Testing: Own innovation and testing for paid media: pilot new platforms, formats, and partners with clear success criteria and written readouts, and scale or stop on evidence.\n\n• Biddable Media Expertise: Bring deep fluency in auction dynamics, signal quality, bidding strategies, and algorithmic optimization to translate business objectives into executable media plans and realistic performance expectations.\n\n\n\nQualifications\n\n• 7+ years of experience in performance marketing, with deep expertise in paid media strategy, execution, and optimization and at least 5 years directly managing Google Search, YouTube, and Meta campaigns.\n\n• Proficiency with Google Ads Manager, Meta Ads Manager, and relevant analytics and tracking tools (GA4, Google Tag Manager, platform conversion tracking, UTM governance).\n\n• Recent hands-on experience managing large budgets (>$1MM/month) and scaling campaigns across the full marketing funnel.\n\n• Experience managing agency relationships and/or direct reports, and owning accounts and stakeholder relationships end to end.\n\n• Strong analytical skills with a proven track record of using data to drive media decisions.\n\n• Excellent cross-functional collaboration and stakeholder management skills, including working directly with product and engineering teams.\n\n• Hands-on experience applying AI tools to develop workflows and capabilities that improve efficiency and effectiveness across a marketing function.\n\n• Knowledge of attribution modeling and incrementality testing a plus; experience with a CRM / marketing automation platform a plus; experience in a regulated category (financial services, lending) a plus.\n\n• Experience in a fast-paced, high-growth environment preferred.\n\n\n\nCompany Benefits\n\nOur total rewards package is built around a competitive base salary, with benefits designed to support you and your family:\n\n\n\n - Comprehensive medical, dental, and vision coverage, plus HSA and FSA options with employer matching contributions\n\n - Pre-tax Dependent Care FSA, plus commuter benefits with employer matching contributions\n\n - 401(k) retirement savings plan\n\n - Flexible PTO program and company-paid holidays\n\n - Paid parental leave\n\n - Remote and hybrid work arrangement options [role dependent]\n\n - Discounted pet insurance and additional perks\n\n - PerkSpot employee discount program\n\n - SoFi financial wellbeing platform with 1:1 advice\n\n - Employee assistance program supporting mental and emotional wellbeing\n \n \n\nBy the numbers:\n\n\n\nWe've funded over $110 billion in loans (more than any other fintech in the US!)\n\nRaised over $1.2 billion in equity capital to modernize the $15 trillion mortgage industry\n\nBetter's proprietary AI platform, Tinman®, and voice-based AI mortgage assistant, Betsy™, make us an award-winning lender:\n\n - Banking Tech Award USA (2026): Best LendTech Solution\n\n - Fintech Breakthrough Award (2026): Digital Mortgage Company of the Year\n\n - NerdWallet Best of Award (2026): Best for Home Equity Loans\n\n - Fintech Breakthrough Award 2025: Best Lending Innovation\n\n - Yahoo! Finance (2025): Best Mortgage Lender for First-Time Homebuyers – Best for quick approval\n\n - Yahoo! Finance (2025): Best Online Mortgage Lender\n\n - Money Magazine (2025): Best for fast closing\n\n - Forbes (2023): Best Online Mortgage Lender\n\n\n\nWe're building the future of home finance — and we're looking for smart, driven, ambitious innovators who are ready to tackle the most impactful work of their careers.\n\n\n\nDisclaimer\n\nBetter Home & Finance Holding Company is an equal opportunity employer committed to fostering an inclusive and diverse environment for our employees. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status, or any other reason protected by law.\n\n\n\nWe are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. Better will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.\n\n\n\nWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.\n\n"},{"id":"3af824ed-b511-4765-95c6-8df453c840b8","title":"Sr. Director / VP Accounting","department":"Finance","team":"Accounting","employmentType":"FullTime","location":"New York, NY (HQ)","secondaryLocations":[],"publishedAt":"2026-08-14T14:47:04.482+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"postalCode":"10007","addressRegion":"New York","streetAddress":"1 World Trade Center, Floor 80","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/better-mortgage/3af824ed-b511-4765-95c6-8df453c840b8","applyUrl":"https://jobs.ashbyhq.com/better-mortgage/3af824ed-b511-4765-95c6-8df453c840b8/application","descriptionHtml":"

Why Better. Why Now.

Better is rebuilding home finance as an AI-native platform—turning a process that once took weeks into something that can happen in seconds.

With over $110B in loans funded and $1.2B+ raised, we operate at real scale while rethinking how homeownership works from the ground up.

The category hasn’t caught up yet. That’s the opportunity.

A Better opportunity

Better is looking for a Sr. Director / VP, Accounting to own the integrity of our financial records, from loan-level accounting on the day a mortgage funds, through the consolidated financial statements we report publicly every quarter. You'll run the close, own the technical accounting for the instruments that define mortgage banking, and own the control environment that lets a company operating at our scale move quickly without ever putting the numbers at risk.

This is a build role, not a maintenance role. Mortgage accounting is hard: loans held for sale carried at fair value, mortgage servicing rights, rate lock commitments and the hedges against them, and most lenders run it on manual reconciliations and hand-built spreadsheets. We don't want to run it that way. You'll partner with FP&A, Engineering, Product, and Capital Markets to automate what should be automated, shorten the close, and build accounting systems that scale with the business.

Responsibilities

· Owning the monthly, quarterly, and annual close across all legal entities, general ledger, consolidation, intercompany, and chart of accounts, and driving the cycle shorter without loosening control

· Leading technical accounting for mortgage banking instruments: loans held for sale under the fair value option, mortgage servicing rights, interest rate lock commitments, TBA and other hedge positions, and loan sale and transfer accounting under ASC 860

· Partnering with Capital Markets and Secondary on gain-on-sale, hedge results, and pair-offs, and reconciling the loan origination and servicing systems back to the general ledger at the loan level

· Managing repurchase and representation-and-warranty reserves, along with the assumptions, models, and documentation that support them

· Owning SEC reporting end to end: 10-K, 10-Q, 8-K, XBRL tagging, and support of the disclosure committee, and serving as the desk of record for Audit Committee accounting questions

· Running SOX and internal control over financial reporting: design, documentation, testing, and remediation, and acting as the primary liaison to internal audit and our external auditors

· Overseeing regulatory and counterparty reporting: agency seller/servicer net worth and liquidity requirements (Fannie Mae, Freddie Mac, Ginnie Mae), HUD/FHA audited financials, state licensing filings, NMLS Mortgage Call Reports, and warehouse and MSR facility covenant certificates

· Owning accounting for stock-based compensation and equity instruments, leases, fixed assets, payroll, accounts payable, and coordination of the income tax provision

· Writing the technical memos: new standard adoptions, financing structures, non-routine transactions, and defending those positions with our auditors

· Partnering with FP&A on budget-vs-actual reviews, forecasting, and long-range planning, so decisions are made on timely, accurate financials

· Developing and scaling the accounting team across the US and India, and setting the standard for how it operates

· Improving the speed and accuracy of the close through automation, and improving data quality at the source by partnering with Operations, Capital Markets, and Engineering

Qualifications

· Active CPA

· 10+ years of progressive accounting experience, including time in both public accounting (Big 4 or national firm) and industry; candidates with less experience but a strong, relevant background will also be considered.

· 3+ years in mortgage banking, specialty finance, or financial services accounting, with hands-on exposure to loans held for sale, MSRs, interest rate lock commitments, hedging, and gain-on-sale

· Experience as a Controller, Assistant Controller, or Director of Accounting at an SEC registrant, with personal ownership of SEC reporting and SOX 404, not oversight from a distance

· 5+ years leading accounting teams, including managing managers

· Deep technical judgment across ASC 860, 815, 820, 825, and 718, and the confidence to take a position and defend it

· A track record of improving a function, not just running it: systems implementations, close acceleration, or automating reconciliations

· High degree of integrity, and the judgment to know which issues escalate and which ones you own

· Comfort with speed, ambiguity, and a business that changes faster than the accounting literature does

Nice to have

· Public company transition experience: IPO or de-SPAC

· ERP implementation or optimization experience (NetSuite, Workday, Oracle, SAP)

· Experience with securitizations, MSR sales or financing, or sub-servicer oversight and servicing accounting

Company Benefits

Our total rewards package is built around a competitive base salary, with benefits designed to support you and your family:

By the numbers:

We've funded over $110 billion in loans (more than any other fintech in the US!)

Raised over $1.2 billion in equity capital to modernize the $15 trillion mortgage industry

Better's proprietary AI platform, Tinman®, and voice-based AI mortgage assistant, Betsy™, make us an award-winning lender:

We're building the future of home finance — and we're looking for smart, driven, ambitious innovators who are ready to tackle the most impactful work of their careers.

Disclaimer

Better Home & Finance Holding Company is an equal opportunity employer committed to fostering an inclusive and diverse environment for our employees. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status, or any other reason protected by law.

We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. Better will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

","descriptionPlain":"WHY BETTER. WHY NOW. \n\nBetter is rebuilding home finance as an AI-native platform—turning a process that once took weeks into something that can happen in seconds.\n\n\n\nWith over $110B in loans funded and $1.2B+ raised, we operate at real scale while rethinking how homeownership works from the ground up.\n\n\n\nThe category hasn’t caught up yet. That’s the opportunity.\n\n\n\nA Better opportunity\n\nBetter is looking for a Sr. Director / VP, Accounting to own the integrity of our financial records, from loan-level accounting on the day a mortgage funds, through the consolidated financial statements we report publicly every quarter. You'll run the close, own the technical accounting for the instruments that define mortgage banking, and own the control environment that lets a company operating at our scale move quickly without ever putting the numbers at risk.\n\nThis is a build role, not a maintenance role. Mortgage accounting is hard: loans held for sale carried at fair value, mortgage servicing rights, rate lock commitments and the hedges against them, and most lenders run it on manual reconciliations and hand-built spreadsheets. We don't want to run it that way. You'll partner with FP&A, Engineering, Product, and Capital Markets to automate what should be automated, shorten the close, and build accounting systems that scale with the business.\n\n\n\nResponsibilities\n\n· Owning the monthly, quarterly, and annual close across all legal entities, general ledger, consolidation, intercompany, and chart of accounts, and driving the cycle shorter without loosening control\n\n· Leading technical accounting for mortgage banking instruments: loans held for sale under the fair value option, mortgage servicing rights, interest rate lock commitments, TBA and other hedge positions, and loan sale and transfer accounting under ASC 860\n\n· Partnering with Capital Markets and Secondary on gain-on-sale, hedge results, and pair-offs, and reconciling the loan origination and servicing systems back to the general ledger at the loan level\n\n· Managing repurchase and representation-and-warranty reserves, along with the assumptions, models, and documentation that support them\n\n· Owning SEC reporting end to end: 10-K, 10-Q, 8-K, XBRL tagging, and support of the disclosure committee, and serving as the desk of record for Audit Committee accounting questions\n\n· Running SOX and internal control over financial reporting: design, documentation, testing, and remediation, and acting as the primary liaison to internal audit and our external auditors\n\n· Overseeing regulatory and counterparty reporting: agency seller/servicer net worth and liquidity requirements (Fannie Mae, Freddie Mac, Ginnie Mae), HUD/FHA audited financials, state licensing filings, NMLS Mortgage Call Reports, and warehouse and MSR facility covenant certificates\n\n· Owning accounting for stock-based compensation and equity instruments, leases, fixed assets, payroll, accounts payable, and coordination of the income tax provision\n\n· Writing the technical memos: new standard adoptions, financing structures, non-routine transactions, and defending those positions with our auditors\n\n· Partnering with FP&A on budget-vs-actual reviews, forecasting, and long-range planning, so decisions are made on timely, accurate financials\n\n· Developing and scaling the accounting team across the US and India, and setting the standard for how it operates\n\n· Improving the speed and accuracy of the close through automation, and improving data quality at the source by partnering with Operations, Capital Markets, and Engineering\n\n\n\nQualifications\n\n· Active CPA\n\n· 10+ years of progressive accounting experience, including time in both public accounting (Big 4 or national firm) and industry; candidates with less experience but a strong, relevant background will also be considered.\n\n· 3+ years in mortgage banking, specialty finance, or financial services accounting, with hands-on exposure to loans held for sale, MSRs, interest rate lock commitments, hedging, and gain-on-sale\n\n· Experience as a Controller, Assistant Controller, or Director of Accounting at an SEC registrant, with personal ownership of SEC reporting and SOX 404, not oversight from a distance\n\n· 5+ years leading accounting teams, including managing managers\n\n· Deep technical judgment across ASC 860, 815, 820, 825, and 718, and the confidence to take a position and defend it\n\n· A track record of improving a function, not just running it: systems implementations, close acceleration, or automating reconciliations\n\n· High degree of integrity, and the judgment to know which issues escalate and which ones you own\n\n· Comfort with speed, ambiguity, and a business that changes faster than the accounting literature does\n\n\n\nNice to have\n\n· Public company transition experience: IPO or de-SPAC\n\n· ERP implementation or optimization experience (NetSuite, Workday, Oracle, SAP)\n\n· Experience with securitizations, MSR sales or financing, or sub-servicer oversight and servicing accounting\n\n\n\nCompany Benefits\n\nOur total rewards package is built around a competitive base salary, with benefits designed to support you and your family:\n\n\n\n - Comprehensive medical, dental, and vision coverage, plus HSA and FSA options with employer matching contributions\n\n - Pre-tax Dependent Care FSA, plus commuter benefits with employer matching contributions\n\n - 401(k) retirement savings plan\n\n - Flexible PTO program and company-paid holidays\n\n - Paid parental leave\n\n - Remote and hybrid work arrangement options [role dependent]\n\n - Discounted pet insurance and additional perks\n\n - PerkSpot employee discount program\n\n - SoFi financial wellbeing platform with 1:1 advice\n\n - Employee assistance program supporting mental and emotional wellbeing\n\n\n\nBy the numbers:\n\n\n\nWe've funded over $110 billion in loans (more than any other fintech in the US!)\n\nRaised over $1.2 billion in equity capital to modernize the $15 trillion mortgage industry\n\nBetter's proprietary AI platform, Tinman®, and voice-based AI mortgage assistant, Betsy™, make us an award-winning lender:\n\n - Banking Tech Award USA (2026): Best LendTech Solution\n\n - Fintech Breakthrough Award (2026): Digital Mortgage Company of the Year\n\n - NerdWallet Best of Award (2026): Best for Home Equity Loans\n\n - Fintech Breakthrough Award 2025: Best Lending Innovation\n\n - Yahoo! Finance (2025): Best Mortgage Lender for First-Time Homebuyers – Best for quick approval\n\n - Yahoo! Finance (2025): Best Online Mortgage Lender\n\n - Money Magazine (2025): Best for fast closing\n\n - Forbes (2023): Best Online Mortgage Lender\n\n\n\nWe're building the future of home finance — and we're looking for smart, driven, ambitious innovators who are ready to tackle the most impactful work of their careers.\n\n\n\nDisclaimer\n\nBetter Home & Finance Holding Company is an equal opportunity employer committed to fostering an inclusive and diverse environment for our employees. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status, or any other reason protected by law.\n\n\n\nWe are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. Better will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.\n\n\n\nWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.\n\n"},{"id":"a40292e3-0fc2-4bbd-8176-975fe626dde8","title":"Licensed Loan Consultant","department":"Sales","team":"Sales","employmentType":"FullTime","location":"Irving, Texas","secondaryLocations":[],"publishedAt":"2026-08-26T18:07:56.846+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"postalCode":"75038","addressRegion":"Texas","streetAddress":"4545 Fuller Drive, Suite 200","addressCountry":"United States","addressLocality":"Irving"}},"jobUrl":"https://jobs.ashbyhq.com/better-mortgage/a40292e3-0fc2-4bbd-8176-975fe626dde8","applyUrl":"https://jobs.ashbyhq.com/better-mortgage/a40292e3-0fc2-4bbd-8176-975fe626dde8/application","descriptionHtml":"

Why Better. Why Now.

Better is rebuilding home finance as an AI-native platform—turning a process that once took weeks into something that can happen in seconds.

With over $110B in loans funded and $1.2B+ raised, we operate at real scale while rethinking how homeownership works from the ground up.

The category hasn’t caught up yet. That’s the opportunity.

A Better Opportunity

We are changing the face of lending by combining innovative technology with an advisor-centric approach to deliver personalized financing solutions for every borrower.

The successful candidate is a driven, relationship-focused mortgage professional who embraces technology, moves with urgency, and is passionate about helping clients achieve their financial goals. Our proprietary loan origination system leverages AI, automation, and real-time data to help advisors work more efficiently, provide informed guidance, and create a faster, more personalized lending experience.

Advisors have access to a broad suite of solutions, including Fannie Mae, Freddie Mac, FHA, VA, HELOC, and other traditional and specialized loan products. Strategic partnerships and channels, including Coinbase, Credit Karma, and others, provide additional opportunities to connect with borrowers and grow a meaningful business.

This is an opportunity to join a dynamic, forward-thinking company where technology strengthens the advisor-client relationship rather than replacing it. We are looking for professionals who want to build their business, challenge traditional lending, and help shape the future of the mortgage industry.

Responsibilities

Qualifications

Company Benefits

Our total rewards package is built around a competitive base salary, with benefits designed to support you and your family:

By the numbers:

We've funded over $110 billion in loans (more than any other fintech in the US!)

Raised over $1.2 billion in equity capital to modernize the $15 trillion mortgage industry

Better's proprietary AI platform, Tinman®, and voice-based AI mortgage assistant, Betsy™, make us an award-winning lender:

We're building the future of home finance — and we're looking for smart, driven, ambitious innovators who are ready to tackle the most impactful work of their careers.

Disclaimer

Better Home & Finance Holding Company is an equal opportunity employer committed to fostering an inclusive and diverse environment for our employees. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status, or any other reason protected by law.

We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. Better will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

","descriptionPlain":"WHY BETTER. WHY NOW. \n\nBetter is rebuilding home finance as an AI-native platform—turning a process that once took weeks into something that can happen in seconds.\n\n\n\nWith over $110B in loans funded and $1.2B+ raised, we operate at real scale while rethinking how homeownership works from the ground up.\n\n\n\nThe category hasn’t caught up yet. That’s the opportunity.\n\n\n\nA Better Opportunity\n\nWe are changing the face of lending by combining innovative technology with an advisor-centric approach to deliver personalized financing solutions for every borrower.\n\nThe successful candidate is a driven, relationship-focused mortgage professional who embraces technology, moves with urgency, and is passionate about helping clients achieve their financial goals. Our proprietary loan origination system leverages AI, automation, and real-time data to help advisors work more efficiently, provide informed guidance, and create a faster, more personalized lending experience.\n\nAdvisors have access to a broad suite of solutions, including Fannie Mae, Freddie Mac, FHA, VA, HELOC, and other traditional and specialized loan products. Strategic partnerships and channels, including Coinbase, Credit Karma, and others, provide additional opportunities to connect with borrowers and grow a meaningful business.\n\nThis is an opportunity to join a dynamic, forward-thinking company where technology strengthens the advisor-client relationship rather than replacing it. We are looking for professionals who want to build their business, challenge traditional lending, and help shape the future of the mortgage industry.\n\n\n\nResponsibilities\n\n - Deliver a consultative, personalized mortgage experience based on each borrower’s financial goals and circumstances\n\n - Educate clients on available financing options and recommend appropriate loan solutions\n\n - Leverage our proprietary AI-enabled loan origination system, automation, and data-driven tools to manage opportunities and accelerate the lending process\n\n - Engage and convert company-provided opportunities while developing relationships with personal, professional, and referral networks\n\n - Manage an active pipeline from initial consultation through closing\n\n - Maintain consistent, proactive communication with borrowers, real estate partners, and internal team members\n\n - Build lasting relationships that generate repeat business and referrals\n\n - Collaborate with operations, processing, underwriting, and closing teams to deliver an exceptional customer experience\n\n - Maintain accurate and timely documentation throughout the loan process\n\n - Ensure all activities comply with company policies and applicable federal and state lending regulations\n\n - Stay informed about market conditions, lending guidelines, product updates, and emerging technology\n\n\n\nQualifications\n\n - Active NMLS registration and applicable state licenses, or the ability to obtain required licensing\n\n - Mortgage lending, financial services, sales, or relationship-management experience preferred\n\n - Strong consultative sales and communication skills\n\n - Ability to understand a borrower’s needs and clearly explain complex financial information\n\n - Comfortable adopting AI, automation, digital platforms, and new technology\n\n - Self-motivated, organized, and accountable for results.\n\n - Ability to manage multiple clients and priorities in a fast-paced environment\n\n - Strong attention to detail and commitment to regulatory compliance\n\n - Collaborative mindset with a client-first approach\n\n - Entrepreneurial, adaptable, and excited to grow within a forward-thinking organization\n\n\n\nCompany Benefits\n\nOur total rewards package is built around a competitive base salary, with benefits designed to support you and your family:\n\n - Comprehensive medical, dental, and vision coverage, plus HSA and FSA options with employer matching contributions\n\n - Pre-tax Dependent Care FSA, plus commuter benefits with employer matching contributions\n\n - 401(k) retirement savings plan\n\n - Flexible PTO program and company-paid holidays\n\n - Paid parental leave\n\n - Remote and hybrid work arrangement options [role dependent]\n\n - Discounted pet insurance and additional perks\n\n - PerkSpot employee discount program\n\n - SoFi financial wellbeing platform with 1:1 advice\n\n - Employee assistance program supporting mental and emotional wellbeing\n\n - Working with a diverse and culture forward team!\n \n \n\nBy the numbers:\n\n\n\nWe've funded over $110 billion in loans (more than any other fintech in the US!)\n\nRaised over $1.2 billion in equity capital to modernize the $15 trillion mortgage industry\n\nBetter's proprietary AI platform, Tinman®, and voice-based AI mortgage assistant, Betsy™, make us an award-winning lender:\n\n - Banking Tech Award USA (2026): Best LendTech Solution\n\n - Fintech Breakthrough Award (2026): Digital Mortgage Company of the Year\n\n - NerdWallet Best of Award (2026): Best for Home Equity Loans\n\n - Fintech Breakthrough Award 2025: Best Lending Innovation\n\n - Yahoo! Finance (2025): Best Mortgage Lender for First-Time Homebuyers – Best for quick approval\n\n - Yahoo! Finance (2025): Best Online Mortgage Lender\n\n - Money Magazine (2025): Best for fast closing\n\n - Forbes (2023): Best Online Mortgage Lender\n\n\n\nWe're building the future of home finance — and we're looking for smart, driven, ambitious innovators who are ready to tackle the most impactful work of their careers.\n\n\n\nDisclaimer\n\nBetter Home & Finance Holding Company is an equal opportunity employer committed to fostering an inclusive and diverse environment for our employees. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status, or any other reason protected by law.\n\n\n\nWe are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. Better will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.\n\n\n\nWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.\n\n"},{"id":"8b7bdc9a-e05d-4783-8d9f-1f5d3c26b4e3","title":"Marketing Operations & AI Automation Coordinator","department":"NEO Home Loans","team":"NEO Home Loans India","employmentType":"FullTime","location":"Gurugram, Haryana","secondaryLocations":[],"publishedAt":"2026-08-27T08:05:47.765+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"India"}},"jobUrl":"https://jobs.ashbyhq.com/better-mortgage/8b7bdc9a-e05d-4783-8d9f-1f5d3c26b4e3","applyUrl":"https://jobs.ashbyhq.com/better-mortgage/8b7bdc9a-e05d-4783-8d9f-1f5d3c26b4e3/application","descriptionHtml":"

Why Better. Why Now.

Better is rebuilding home finance as an AI-native platform—turning a process that once took weeks into something that can happen in seconds.

With over $110B in loans funded and $1.2B+ raised, we operate at real scale while rethinking how homeownership works from the ground up.

The category hasn’t caught up yet. That’s the opportunity.

Position Overview

We are seeking a Marketing Operations & AI Automation Coordinator to provide production, operational, and automation support for the Marketing team. This role goes beyond executing from approved templates: the ideal candidate can design, build, and maintain automated workflows across our marketing tech stack, reducing manual work, scaling content production, and improving reporting accuracy. This person will work closely with the Director of Marketing to identify where AI and automation tools can replace repetitive manual processes, while still executing day-to-day campaign production, asset management, reporting, and quality assurance.

Primary Responsibilities

• Design and maintain automated workflows across our tech stack, for example, Airtable-driven blog automation that publishes customized advisor content to our Duda website platform.

• Build and manage automations in Zapier or n8n to connect marketing tools and reduce manual handoffs.

• Set up and manage automated design production in Canva (templated, at-scale asset generation).

• Support project and workflow tracking in Smartsheet.

• Use GitHub, Claude Cowork, Supabase, and Vercel to support and maintain internal marketing tools and dashboards.

• Apply ChatGPT, Codex, and other AI tools responsibly to streamline content production, QA, and reporting, without wasting tokens or creating unnecessary accounts/tool sprawl.

• Monitor and report on campaign and website performance using Google Analytics.

• Support campaign production by formatting social graphics, email campaigns, presentations, flyers, advisor launch materials, recruiting one-pagers, newsletters, and partner marketing materials using approved templates.

• Prepare approved content for social media scheduling platforms, including uploading posts, formatting captions, organizing campaigns, verifying links, and tracking scheduled assets.

• Prepare weekly advisor and division email campaigns by updating advisor merge fields, organizing campaign versions, verifying links, tracking usage, and exporting reports.

• Maintain the company's marketing asset library through standardized file naming, folder organization, version control, asset archiving, and approval tracking.

• Prepare marketing adoption reports, campaign usage trackers, dashboards, milestone reports, and divisional activity summaries.

• Support Mortgage Advisor onboarding by preparing launch announcements, advisor bios, onboarding materials, headshot folders, and content calendars.

• Maintain recruiting assets, proof libraries, case studies, recruiting packets, and advisor growth materials.

• Organize advisor wins, testimonials, and recognition submissions into reusable marketing templates and proof libraries.

• Perform detailed quality assurance reviews including spelling, formatting, hyperlinks, branding, disclaimers, dates, names, NMLS fields, and template accuracy.

Qualifications

• 2+ years of experience in marketing operations, technology, or a related field, with demonstrated hands-on automation/AI skills.

• Hands-on experience building and running automations, ideally with Airtable, Zapier or n8n, and Canva automation, not just using these tools manually.

• Comfort working across GitHub, Supabase, Vercel, and AI coding/assistant tools (Claude Cowork, ChatGPT, Codex) to build or maintain lightweight internal tools and dashboards.

• Experience with Smartsheet and Google Analytics.

• Strong English reading and writing comprehension.

• Exceptional attention to detail and organizational skills.

• Experience with Canva, PowerPoint, Google Drive, or SharePoint.

• Solid understanding of workflow automation, SEO/AEO/GEO concepts, and marketing operations.

• Ability to follow SOPs, manage repetitive work accurately, and communicate clearly.

• Comfortable collaborating with U.S.-based teams.

Preferred Qualifications

• Experience supporting a marketing team, ideally in a scaling or fast-changing environment.

• Experience with social media scheduling platforms and email marketing tools.

• Experience using CRM platforms and reporting dashboards, including webinar or event workflow tools.

• Experience in mortgage, financial services, real estate, or another regulated industry.

• Basic video editing or subtitle formatting experience.

By the numbers:

We've funded over $110 billion in loans (more than any other fintech in the US!)

Raised over $1.2 billion in equity capital to modernize the $15 trillion mortgage industry

Better's proprietary AI platform, Tinman®, and voice-based AI mortgage assistant, Betsy™, make us an award-winning lender:

We're building the future of home finance — and we're looking for smart, driven, ambitious innovators who are ready to tackle the most impactful work of their careers.

Disclaimer

Better Home & Finance Holding Company is an equal opportunity employer committed to fostering an inclusive and diverse environment for our employees. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status, or any other reason protected by law.

We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. Better will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

","descriptionPlain":"WHY BETTER. WHY NOW. \n\nBetter is rebuilding home finance as an AI-native platform—turning a process that once took weeks into something that can happen in seconds.\n\n\n\nWith over $110B in loans funded and $1.2B+ raised, we operate at real scale while rethinking how homeownership works from the ground up.\n\n\n\nThe category hasn’t caught up yet. That’s the opportunity.\n\n\nPOSITION OVERVIEW\n\nWe are seeking a Marketing Operations & AI Automation Coordinator to provide production, operational, and automation support for the Marketing team. This role goes beyond executing from approved templates: the ideal candidate can design, build, and maintain automated workflows across our marketing tech stack, reducing manual work, scaling content production, and improving reporting accuracy. This person will work closely with the Director of Marketing to identify where AI and automation tools can replace repetitive manual processes, while still executing day-to-day campaign production, asset management, reporting, and quality assurance.\n\n\n\n\nPRIMARY RESPONSIBILITIES\n\n• Design and maintain automated workflows across our tech stack, for example, Airtable-driven blog automation that publishes customized advisor content to our Duda website platform.\n\n• Build and manage automations in Zapier or n8n to connect marketing tools and reduce manual handoffs.\n\n• Set up and manage automated design production in Canva (templated, at-scale asset generation).\n\n• Support project and workflow tracking in Smartsheet.\n\n• Use GitHub, Claude Cowork, Supabase, and Vercel to support and maintain internal marketing tools and dashboards.\n\n• Apply ChatGPT, Codex, and other AI tools responsibly to streamline content production, QA, and reporting, without wasting tokens or creating unnecessary accounts/tool sprawl.\n\n• Monitor and report on campaign and website performance using Google Analytics.\n\n• Support campaign production by formatting social graphics, email campaigns, presentations, flyers, advisor launch materials, recruiting one-pagers, newsletters, and partner marketing materials using approved templates.\n\n• Prepare approved content for social media scheduling platforms, including uploading posts, formatting captions, organizing campaigns, verifying links, and tracking scheduled assets.\n\n• Prepare weekly advisor and division email campaigns by updating advisor merge fields, organizing campaign versions, verifying links, tracking usage, and exporting reports.\n\n• Maintain the company's marketing asset library through standardized file naming, folder organization, version control, asset archiving, and approval tracking.\n\n• Prepare marketing adoption reports, campaign usage trackers, dashboards, milestone reports, and divisional activity summaries.\n\n• Support Mortgage Advisor onboarding by preparing launch announcements, advisor bios, onboarding materials, headshot folders, and content calendars.\n\n• Maintain recruiting assets, proof libraries, case studies, recruiting packets, and advisor growth materials.\n\n• Organize advisor wins, testimonials, and recognition submissions into reusable marketing templates and proof libraries.\n\n• Perform detailed quality assurance reviews including spelling, formatting, hyperlinks, branding, disclaimers, dates, names, NMLS fields, and template accuracy.\n\n\n\n\nQUALIFICATIONS\n\n• 2+ years of experience in marketing operations, technology, or a related field, with demonstrated hands-on automation/AI skills.\n\n• Hands-on experience building and running automations, ideally with Airtable, Zapier or n8n, and Canva automation, not just using these tools manually.\n\n• Comfort working across GitHub, Supabase, Vercel, and AI coding/assistant tools (Claude Cowork, ChatGPT, Codex) to build or maintain lightweight internal tools and dashboards.\n\n• Experience with Smartsheet and Google Analytics.\n\n• Strong English reading and writing comprehension.\n\n• Exceptional attention to detail and organizational skills.\n\n• Experience with Canva, PowerPoint, Google Drive, or SharePoint.\n\n• Solid understanding of workflow automation, SEO/AEO/GEO concepts, and marketing operations.\n\n• Ability to follow SOPs, manage repetitive work accurately, and communicate clearly.\n\n• Comfortable collaborating with U.S.-based teams.\n\n\n\n\nPREFERRED QUALIFICATIONS\n\n• Experience supporting a marketing team, ideally in a scaling or fast-changing environment.\n\n• Experience with social media scheduling platforms and email marketing tools.\n\n• Experience using CRM platforms and reporting dashboards, including webinar or event workflow tools.\n\n• Experience in mortgage, financial services, real estate, or another regulated industry.\n\n• Basic video editing or subtitle formatting experience.\n\nBy the numbers:\n\n\n\nWe've funded over $110 billion in loans (more than any other fintech in the US!)\n\nRaised over $1.2 billion in equity capital to modernize the $15 trillion mortgage industry\n\nBetter's proprietary AI platform, Tinman®, and voice-based AI mortgage assistant, Betsy™, make us an award-winning lender:\n\n - Banking Tech Award USA (2026): Best LendTech Solution\n\n - Fintech Breakthrough Award (2026): Digital Mortgage Company of the Year\n\n - NerdWallet Best of Award (2026): Best for Home Equity Loans\n\n - Fintech Breakthrough Award 2025: Best Lending Innovation\n\n - Yahoo! Finance (2025): Best Mortgage Lender for First-Time Homebuyers – Best for quick approval\n\n - Yahoo! Finance (2025): Best Online Mortgage Lender\n\n - Money Magazine (2025): Best for fast closing\n\n - Forbes (2023): Best Online Mortgage Lender\n\n\n\nWe're building the future of home finance — and we're looking for smart, driven, ambitious innovators who are ready to tackle the most impactful work of their careers.\n\n\n\nDisclaimer\n\nBetter Home & Finance Holding Company is an equal opportunity employer committed to fostering an inclusive and diverse environment for our employees. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status, or any other reason protected by law.\n\n\n\nWe are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. Better will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.\n\n\n\nWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.\n\n"},{"id":"49ee62c9-c695-44b3-adb4-a2872df5ae4e","title":"NEO - Loan Specialist","department":"NEO Home Loans","team":"US NEO Home Loans, Distributed Retail","employmentType":"FullTime","location":"Kansas City, Missouri","secondaryLocations":[],"publishedAt":"2026-09-16T16:25:47.106+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/better-mortgage/49ee62c9-c695-44b3-adb4-a2872df5ae4e","applyUrl":"https://jobs.ashbyhq.com/better-mortgage/49ee62c9-c695-44b3-adb4-a2872df5ae4e/application","descriptionHtml":"

Why Better. Why Now.

Better is rebuilding home finance as an AI-native platform—turning a process that once took weeks into something that can happen in seconds.

With over $110B in loans funded and $1.2B+ raised, we operate at real scale while rethinking how homeownership works from the ground up.

The category hasn’t caught up yet. That’s the opportunity.

About Us:

At NEO Home Loans, powered by Better, our mission is clear: redefine your financial journey. We strive to unlock people's full financial potential, providing clarity throughout every step of the loan process. By making lending approachable, we bring transparency and consistency to the financial world, guiding individuals towards decisions that serve their best interests. Our team comprises passionate, talented, and hardworking individuals dedicated to achieving excellence. Join our team and be part of a dynamic company that values innovation, fosters personal growth, and prioritizes a culture of collaboration and excellence.

Work Arrangement:

This hybrid position is based in Kansas City, Missouri. During the first year, the employee will work on-site Monday through Thursday and remotely on Fridays. Following the first year, the role may transition to fully remote work once trust, performance, and role clarity have been established.

Candidates must currently reside within commuting distance of the Kansas City office. Relocation candidates are not being considered at this time.

Essential Job Duties and Responsibilities:

• Loan Application Processing:

o Manage the end-to-end processing of mortgage loan applications, ensuring all

necessary documents are collected and reviewed for accuracy.

o Collaborate with loan officers, underwriters, and processors to facilitate a smooth

and efficient application process.

• Documentation Management:

o Oversee the organization and maintenance of loan files, ensuring compliance with

regulatory standards and company policies.

o Verify and validate all required documents and information provided by clients.

• Client Communication:

o Act as a primary point of contact for clients, providing updates on the status of their

loan applications.

o Address client inquiries and concerns in a timely and professional manner.

• Coordination with Stakeholders:

o Collaborate with internal teams, including underwriting, processing, and closing

departments, to ensure a coordinated and efficient workflow.

o Communicate with external stakeholders, such as real estate agents and title

companies, to coordinate the closing process.

• Compliance and Quality Assurance:

o Ensure compliance with industry regulations, company policies, and loan program

guidelines.

o Conduct quality assurance checks to minimize errors and ensure accuracy in loan

documentation.

• Pipeline Management:

o Monitor and manage the loan pipeline to track the progress of applications and

meet closing deadlines.

o Provide regular updates to all relevant parties on the status of loans in process.

• Problem Resolution:

o Proactively identify and address issues or challenges that may arise during the loan

application process.

o Work with internal teams to find solutions and ensure a positive client experience.

• Administrative Support:

o Provide administrative support to loan officers and other team members as needed.

o Assist in maintaining accurate and up-to-date records in the loan management

system.

Non-Essential Job Duties and Responsibilities:

• Adopts NEOs values in work behavior, decision making, contributions and interpersonal interactions.

• Promotes interdepartmental communication and culture.

• Demonstrates proactive ownership, independent judgment, and urgency.

• Continued focus to ensure all families (Internal and External) are receiving the best

possible service.

Qualifications and Skills:

• Bachelor's degree in business, finance, or a related field.

• Minimum five years of experience in mortgage, or a closely related supporting role within a deadline-driven lending environment.

• Proactive and empowered, with the ability to think independently and act with urgency.

• High integrity and a service-first, team-oriented mindset.

• Strong organizational, communication, and multitasking skills.

• Detail-oriented, accurate, and familiar with mortgage software and documentation tools.

Benefits:

• Competitive compensation reliant on ability and experience.

• Comprehensive healthcare, retirement, and voluntary benefits. Think medical, dental,

vision, health savings accounts, 401k, and more.

• Personalized care and tools for realizing your mental health and wellness goals.

• Flexible PTO program second to none.

• Option for remote and hybrid work arrangements available.

• Additional benefit perks and discounts.

By the numbers:

We've funded over $110 billion in loans (more than any other fintech in the US!)

Raised over $1.2 billion in equity capital to modernize the $15 trillion mortgage industry

Better's proprietary AI platform, Tinman®, and voice-based AI mortgage assistant, Betsy™, make us an award-winning lender:

We're building the future of home finance — and we're looking for smart, driven, ambitious innovators who are ready to tackle the most impactful work of their careers.

Disclaimer

Better Home & Finance Holding Company is an equal opportunity employer committed to fostering an inclusive and diverse environment for our employees. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status, or any other reason protected by law.

We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. Better will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

","descriptionPlain":"WHY BETTER. WHY NOW. \n\nBetter is rebuilding home finance as an AI-native platform—turning a process that once took weeks into something that can happen in seconds.\n\n\n\nWith over $110B in loans funded and $1.2B+ raised, we operate at real scale while rethinking how homeownership works from the ground up.\n\n\n\nThe category hasn’t caught up yet. That’s the opportunity.\n\n\n\nAbout Us:\n\nAt NEO Home Loans, powered by Better, our mission is clear: redefine your financial journey. We strive to unlock people's full financial potential, providing clarity throughout every step of the loan process. By making lending approachable, we bring transparency and consistency to the financial world, guiding individuals towards decisions that serve their best interests. Our team comprises passionate, talented, and hardworking individuals dedicated to achieving excellence. Join our team and be part of a dynamic company that values innovation, fosters personal growth, and prioritizes a culture of collaboration and excellence.\n\n\n\nWork Arrangement:\n\nThis hybrid position is based in Kansas City, Missouri. During the first year, the employee will work on-site Monday through Thursday and remotely on Fridays. Following the first year, the role may transition to fully remote work once trust, performance, and role clarity have been established.\n\nCandidates must currently reside within commuting distance of the Kansas City office. Relocation candidates are not being considered at this time.\n\n\n\nEssential Job Duties and Responsibilities:\n\n• Loan Application Processing:\n\no Manage the end-to-end processing of mortgage loan applications, ensuring all \n\nnecessary documents are collected and reviewed for accuracy.\n\no Collaborate with loan officers, underwriters, and processors to facilitate a smooth \n\nand efficient application process.\n\n• Documentation Management:\n\no Oversee the organization and maintenance of loan files, ensuring compliance with \n\nregulatory standards and company policies.\n\no Verify and validate all required documents and information provided by clients.\n\n• Client Communication:\n\no Act as a primary point of contact for clients, providing updates on the status of their \n\nloan applications.\n\no Address client inquiries and concerns in a timely and professional manner.\n\n• Coordination with Stakeholders:\n\no Collaborate with internal teams, including underwriting, processing, and closing \n\ndepartments, to ensure a coordinated and efficient workflow.\n\no Communicate with external stakeholders, such as real estate agents and title \n\ncompanies, to coordinate the closing process.\n\n• Compliance and Quality Assurance:\n\no Ensure compliance with industry regulations, company policies, and loan program \n\nguidelines.\n\no Conduct quality assurance checks to minimize errors and ensure accuracy in loan \n\ndocumentation.\n\n• Pipeline Management:\n\no Monitor and manage the loan pipeline to track the progress of applications and \n\nmeet closing deadlines.\n\no Provide regular updates to all relevant parties on the status of loans in process.\n\n• Problem Resolution:\n\no Proactively identify and address issues or challenges that may arise during the loan \n\napplication process.\n\no Work with internal teams to find solutions and ensure a positive client experience.\n\n• Administrative Support:\n\no Provide administrative support to loan officers and other team members as needed.\n\no Assist in maintaining accurate and up-to-date records in the loan management \n\nsystem.\n\n\n\nNon-Essential Job Duties and Responsibilities:\n\n• Adopts NEOs values in work behavior, decision making, contributions and interpersonal interactions. \n\n• Promotes interdepartmental communication and culture.\n\n• Demonstrates proactive ownership, independent judgment, and urgency.\n\n• Continued focus to ensure all families (Internal and External) are receiving the best \n\npossible service.\n\n\n\nQualifications and Skills:\n\n• Bachelor's degree in business, finance, or a related field.\n\n• Minimum five years of experience in mortgage, or a closely related supporting role within a deadline-driven lending environment.\n\n• Proactive and empowered, with the ability to think independently and act with urgency.\n\n• High integrity and a service-first, team-oriented mindset.\n\n• Strong organizational, communication, and multitasking skills.\n\n• Detail-oriented, accurate, and familiar with mortgage software and documentation tools.\n\n\n\nBenefits:\n\n• Competitive compensation reliant on ability and experience.\n\n• Comprehensive healthcare, retirement, and voluntary benefits. Think medical, dental, \n\nvision, health savings accounts, 401k, and more.\n\n• Personalized care and tools for realizing your mental health and wellness goals.\n\n• Flexible PTO program second to none.\n\n• Option for remote and hybrid work arrangements available.\n\n• Additional benefit perks and discounts.\n\n\n\nBy the numbers:\n\n\n\nWe've funded over $110 billion in loans (more than any other fintech in the US!)\n\nRaised over $1.2 billion in equity capital to modernize the $15 trillion mortgage industry\n\nBetter's proprietary AI platform, Tinman®, and voice-based AI mortgage assistant, Betsy™, make us an award-winning lender:\n\n - Banking Tech Award USA (2026): Best LendTech Solution\n\n - Fintech Breakthrough Award (2026): Digital Mortgage Company of the Year\n\n - NerdWallet Best of Award (2026): Best for Home Equity Loans\n\n - Fintech Breakthrough Award 2025: Best Lending Innovation\n\n - Yahoo! Finance (2025): Best Mortgage Lender for First-Time Homebuyers – Best for quick approval\n\n - Yahoo! Finance (2025): Best Online Mortgage Lender\n\n - Money Magazine (2025): Best for fast closing\n\n - Forbes (2023): Best Online Mortgage Lender\n\n\n\nWe're building the future of home finance — and we're looking for smart, driven, ambitious innovators who are ready to tackle the most impactful work of their careers.\n\n\n\nDisclaimer\n\nBetter Home & Finance Holding Company is an equal opportunity employer committed to fostering an inclusive and diverse environment for our employees. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status, or any other reason protected by law.\n\n\n\nWe are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. Better will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.\n\n\n\nWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.\n\n"},{"id":"67036220-7dd1-40bc-9892-7e7211c1fde6","title":"Founding National Wholesale Account Executive -- HELOC","department":"Other Teams","team":"Other Teams","employmentType":"FullTime","location":"Remote","secondaryLocations":[],"publishedAt":"2026-09-15T19:26:19.380+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/better-mortgage/67036220-7dd1-40bc-9892-7e7211c1fde6","applyUrl":"https://jobs.ashbyhq.com/better-mortgage/67036220-7dd1-40bc-9892-7e7211c1fde6/application","descriptionHtml":"

Why Better. Why Now.

Better is rebuilding home finance as an AI-native platform—turning a process that once took weeks into something that can happen in seconds.

With over $110B in loans funded and $1.2B+ raised, we operate at real scale while rethinking how homeownership works from the ground up.

The category hasn’t caught up yet. That’s the opportunity.

Better Mortgage is rebuilding home finance around technology, speed, transparency, and a dramatically better customer experience. Better Wholesale is bringing that same ambition to the mortgage broker community, and we are looking for an exceptional Account Executive to help us build the channel from the ground up.

We are launching with a differentiated HELOC designed to give mortgage brokers a powerful new solution for their clients. The product combines a broad credit box, compelling broker economics, and a modern experience intended to make it an attractive alternative to many of the HELOC and home-equity products available today.

The market is already responding. Before launch, brokerages representing more than $10 billion in annual mortgage production committed to being among the first to access the product and offer it to their clients.

That makes this a very different kind of wholesale opportunity.

You will not begin with an empty territory and a list of cold prospects. You will step into meaningful existing demand and help turn that demand into activated broker partners, outstanding experiences, funded loans, and long-term relationships. You will also have a voice in shaping how Better Wholesale onboards, trains, supports, and grows with the broker community.

You will do it with the stability of guaranteed income, the security of a full-time W-2 position with a comprehensive benefits package, the flexibility to work remotely, and the uncapped upside of a production-based compensation plan.

This is an opportunity to do more than inherit a book of business. It is an opportunity to help build one.

The Opportunity

As a founding Wholesale Account Executive, you will be one of the primary faces of Better Wholesale to our earliest broker partners. You will develop relationships from onboarding through funding, helping brokers understand the product, confidently identify opportunities within their client base, navigate scenarios, submit high-quality files, and deliver a great experience to their clients.

Initially, the role will be weighted more toward broker activation, education, account growth, and execution than traditional cold prospecting. Over time, as Better Wholesale expands into non-QM and other lending products, the position is expected to evolve into broader business development and channel-building responsibilities.

For the right person, this role offers a meaningful opportunity to earn consideration for future wholesale leadership, as the channel expands and performance warrants.

What you will do

· Onboard and activate an initial group of high-potential mortgage brokerages that are already interested in the Better Wholesale HELOC.

· Build trusted, durable relationships with brokerage owners, leaders, loan originators, processors, and other key stakeholders.

· Train broker partners on Better Wholesale technology, product guidelines, pricing, eligibility, submission requirements, and best practices.

· Help brokers identify HELOC opportunities within their existing client databases and translate product interest into consistent submissions and funded volume.

· Serve as the primary relationship owner and advocate for assigned broker accounts throughout the loan lifecycle.

· Provide responsive scenario guidance and coordinate with operations, underwriting, product, and leadership to solve issues and manage escalations.

· Set clear expectations, communicate proactively, and create a high-touch broker experience that earns trust and repeat business.

· Own account-level production goals, pipeline visibility, pull-through, activation, and funded-volume forecasting.

· Track broker activity and relationship health through the company CRM and operating systems.

· Gather structured broker feedback and bring it back to product, technology, operations, pricing, and leadership so we can continuously improve the experience.

· Help create the onboarding materials, training programs, service standards, playbooks, and account-management processes that will support the future growth of Better Wholesale.

· Represent Better Wholesale in broker meetings, webinars, trainings, industry events, and other market-facing opportunities.

· As the channel evolves, identify and develop new broker relationships and help introduce additional wholesale products, including potential non-QM and traditional mortgage offerings.

What success looks like

In your first year, success will mean:

· Converting strong pre-launch interest into activated, engaged, producing broker partners.

· Building a meaningful and growing funded pipeline from assigned accounts.

· Becoming a trusted, highly responsive resource who brokers want to call first.

· Delivering a smooth onboarding and training experience that enables brokers to use the product confidently.

· Maintaining strong submission quality, pull-through, communication, and partner satisfaction.

· Turning broker feedback into actionable improvements across product, technology, guidelines, pricing, and operations.

· Helping establish a repeatable playbook that allows Better Wholesale to scale.

· Demonstrating the leadership, ownership, judgment, and performance required to take on broader responsibility as the channel grows.

What you bring

· Prior mortgage industry experience is required

· A demonstrated ability to build, manage, and grow relationships

· Working knowledge of wholesale lending, mortgage operations, pricing, underwriting guidelines, and the loan lifecycle.

· The ability to understand complex scenarios, explain guidelines clearly, and help partners determine the right next step without overpromising.

· Strong presentation and training skills, with the confidence to lead one-on-one conversations, group meetings, webinars, and product demonstrations.

· Exceptional follow-through, organization, urgency, and attention to detail.

· The ability to manage a large number of relationships and active loans while making each partner feel prioritized.

· A consultative, service-oriented sales style grounded in curiosity, credibility, and problem-solving.

· Comfort working in a fast-moving launch environment where processes will evolve and your input will help shape them.

· Proficiency with CRM, loan-origination, pricing, and modern communication tools.

· A growth mindset, high personal accountability, humility, resilience, and a genuine desire to build something meaningful with a team.

Who will thrive here

This opportunity is built for someone who is both a producer and a builder.

You know how to create momentum, but you do not confuse sales with pressure. You earn trust by being knowledgeable, responsive, direct, and genuinely useful. You care about the broker's business, the client's experience, and the quality of every loan that carries your name.

You are energized by the idea of joining early, helping create the playbook, and earning greater responsibility through performance. You do not need every process to be fully formed before you act; you help make the process better.

Most importantly, you want your next role to be more than another territory. You want the opportunity to help shape a new wholesale platform and grow with it.

Company Benefits

Our total rewards package is built around a competitive base salary, with benefits designed to support you and your family:

By the numbers:

We've funded over $110 billion in loans (more than any other fintech in the US!)

Raised over $1.2 billion in equity capital to modernize the $15 trillion mortgage industry

Better's proprietary AI platform, Tinman®, and voice-based AI mortgage assistant, Betsy™, make us an award-winning lender:

We're building the future of home finance — and we're looking for smart, driven, ambitious innovators who are ready to tackle the most impactful work of their careers.

Disclaimer

Better Home & Finance Holding Company is an equal opportunity employer committed to fostering an inclusive and diverse environment for our employees. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status, or any other reason protected by law.

We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. Better will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

","descriptionPlain":"WHY BETTER. WHY NOW. \n\nBetter is rebuilding home finance as an AI-native platform—turning a process that once took weeks into something that can happen in seconds.\n\n\n\nWith over $110B in loans funded and $1.2B+ raised, we operate at real scale while rethinking how homeownership works from the ground up.\n\n\n\nThe category hasn’t caught up yet. That’s the opportunity.\n\n\n\nBetter Mortgage is rebuilding home finance around technology, speed, transparency, and a dramatically better customer experience. Better Wholesale is bringing that same ambition to the mortgage broker community, and we are looking for an exceptional Account Executive to help us build the channel from the ground up.\n\n\n\nWe are launching with a differentiated HELOC designed to give mortgage brokers a powerful new solution for their clients. The product combines a broad credit box, compelling broker economics, and a modern experience intended to make it an attractive alternative to many of the HELOC and home-equity products available today.\n\n\n\nThe market is already responding. Before launch, brokerages representing more than $10 billion in annual mortgage production committed to being among the first to access the product and offer it to their clients.\n\n\n\nThat makes this a very different kind of wholesale opportunity.\n\n\n\nYou will not begin with an empty territory and a list of cold prospects. You will step into meaningful existing demand and help turn that demand into activated broker partners, outstanding experiences, funded loans, and long-term relationships. You will also have a voice in shaping how Better Wholesale onboards, trains, supports, and grows with the broker community.\n\n\n\nYou will do it with the stability of guaranteed income, the security of a full-time W-2 position with a comprehensive benefits package, the flexibility to work remotely, and the uncapped upside of a production-based compensation plan.\n\n\n\nThis is an opportunity to do more than inherit a book of business. It is an opportunity to help build one.\n\n\n\nThe Opportunity\n\n\n\nAs a founding Wholesale Account Executive, you will be one of the primary faces of Better Wholesale to our earliest broker partners. You will develop relationships from onboarding through funding, helping brokers understand the product, confidently identify opportunities within their client base, navigate scenarios, submit high-quality files, and deliver a great experience to their clients.\n\nInitially, the role will be weighted more toward broker activation, education, account growth, and execution than traditional cold prospecting. Over time, as Better Wholesale expands into non-QM and other lending products, the position is expected to evolve into broader business development and channel-building responsibilities.\n\nFor the right person, this role offers a meaningful opportunity to earn consideration for future wholesale leadership, as the channel expands and performance warrants.\n\n\n\n\nWhat you will do\n\n\n\n· Onboard and activate an initial group of high-potential mortgage brokerages that are already interested in the Better Wholesale HELOC.\n\n· Build trusted, durable relationships with brokerage owners, leaders, loan originators, processors, and other key stakeholders.\n\n· Train broker partners on Better Wholesale technology, product guidelines, pricing, eligibility, submission requirements, and best practices.\n\n· Help brokers identify HELOC opportunities within their existing client databases and translate product interest into consistent submissions and funded volume.\n\n· Serve as the primary relationship owner and advocate for assigned broker accounts throughout the loan lifecycle.\n\n· Provide responsive scenario guidance and coordinate with operations, underwriting, product, and leadership to solve issues and manage escalations.\n\n· Set clear expectations, communicate proactively, and create a high-touch broker experience that earns trust and repeat business.\n\n· Own account-level production goals, pipeline visibility, pull-through, activation, and funded-volume forecasting.\n\n· Track broker activity and relationship health through the company CRM and operating systems.\n\n· Gather structured broker feedback and bring it back to product, technology, operations, pricing, and leadership so we can continuously improve the experience.\n\n· Help create the onboarding materials, training programs, service standards, playbooks, and account-management processes that will support the future growth of Better Wholesale.\n\n· Represent Better Wholesale in broker meetings, webinars, trainings, industry events, and other market-facing opportunities.\n\n· As the channel evolves, identify and develop new broker relationships and help introduce additional wholesale products, including potential non-QM and traditional mortgage offerings.\n\n\n\n\nWhat success looks like\n\n\n\nIn your first year, success will mean:\n\n· Converting strong pre-launch interest into activated, engaged, producing broker partners.\n\n· Building a meaningful and growing funded pipeline from assigned accounts.\n\n· Becoming a trusted, highly responsive resource who brokers want to call first.\n\n· Delivering a smooth onboarding and training experience that enables brokers to use the product confidently.\n\n· Maintaining strong submission quality, pull-through, communication, and partner satisfaction.\n\n· Turning broker feedback into actionable improvements across product, technology, guidelines, pricing, and operations.\n\n· Helping establish a repeatable playbook that allows Better Wholesale to scale.\n\n· Demonstrating the leadership, ownership, judgment, and performance required to take on broader responsibility as the channel grows.\n\n\n\n\nWhat you bring\n\n\n\n· Prior mortgage industry experience is required\n\n· A demonstrated ability to build, manage, and grow relationships\n\n· Working knowledge of wholesale lending, mortgage operations, pricing, underwriting guidelines, and the loan lifecycle.\n\n· The ability to understand complex scenarios, explain guidelines clearly, and help partners determine the right next step without overpromising.\n\n· Strong presentation and training skills, with the confidence to lead one-on-one conversations, group meetings, webinars, and product demonstrations.\n\n· Exceptional follow-through, organization, urgency, and attention to detail.\n\n· The ability to manage a large number of relationships and active loans while making each partner feel prioritized.\n\n· A consultative, service-oriented sales style grounded in curiosity, credibility, and problem-solving.\n\n· Comfort working in a fast-moving launch environment where processes will evolve and your input will help shape them.\n\n· Proficiency with CRM, loan-origination, pricing, and modern communication tools.\n\n· A growth mindset, high personal accountability, humility, resilience, and a genuine desire to build something meaningful with a team.\n\n\n\nWho will thrive here\n\n\n\nThis opportunity is built for someone who is both a producer and a builder.\n\nYou know how to create momentum, but you do not confuse sales with pressure. You earn trust by being knowledgeable, responsive, direct, and genuinely useful. You care about the broker's business, the client's experience, and the quality of every loan that carries your name.\n\nYou are energized by the idea of joining early, helping create the playbook, and earning greater responsibility through performance. You do not need every process to be fully formed before you act; you help make the process better.\n\nMost importantly, you want your next role to be more than another territory. You want the opportunity to help shape a new wholesale platform and grow with it.\n\n\n\n\nCompany Benefits\n\nOur total rewards package is built around a competitive base salary, with benefits designed to support you and your family:\n\n\n\n - Comprehensive medical, dental, and vision coverage, plus HSA and FSA options with employer matching contributions\n\n - Pre-tax Dependent Care FSA, plus commuter benefits with employer matching contributions\n\n - 401(k) retirement savings plan\n\n - Flexible PTO program and company-paid holidays\n\n - Paid parental leave\n\n - Remote and hybrid work arrangement options [role dependent]\n\n - Discounted pet insurance and additional perks\n\n - PerkSpot employee discount program\n\n - SoFi financial wellbeing platform with 1:1 advice\n\n - Employee assistance program supporting mental and emotional wellbeing\n\n\n\nBy the numbers:\n\n\n\nWe've funded over $110 billion in loans (more than any other fintech in the US!)\n\nRaised over $1.2 billion in equity capital to modernize the $15 trillion mortgage industry\n\nBetter's proprietary AI platform, Tinman®, and voice-based AI mortgage assistant, Betsy™, make us an award-winning lender:\n\n - Banking Tech Award USA (2026): Best LendTech Solution\n\n - Fintech Breakthrough Award (2026): Digital Mortgage Company of the Year\n\n - NerdWallet Best of Award (2026): Best for Home Equity Loans\n\n - Fintech Breakthrough Award 2025: Best Lending Innovation\n\n - Yahoo! Finance (2025): Best Mortgage Lender for First-Time Homebuyers – Best for quick approval\n\n - Yahoo! Finance (2025): Best Online Mortgage Lender\n\n - Money Magazine (2025): Best for fast closing\n\n - Forbes (2023): Best Online Mortgage Lender\n\n\n\nWe're building the future of home finance — and we're looking for smart, driven, ambitious innovators who are ready to tackle the most impactful work of their careers.\n\n\n\nDisclaimer\n\nBetter Home & Finance Holding Company is an equal opportunity employer committed to fostering an inclusive and diverse environment for our employees. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status, or any other reason protected by law.\n\n\n\nWe are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. Better will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.\n\n\n\nWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.\n\n"}],"apiVersion":"1"}