Braintrust is the agent observability platform. By actively applying intelligence to agent traces and automatically surfacing the most critical patterns, Braintrust gives teams the visibility to understand how agents behave in production and the tools to improve them.
Teams at Notion, Stripe, Box, OpenAI, and Cloudflare use Braintrust to trace their agents, find the issues in their observability data, and run evals that tell them how to improve.
We're looking for a software engineer who loves to build high performance data processing systems. Our customers are scaled up companies who send complex, semi-structured data which they need to process and analyze in real-time. Our unique architecture allows them to store this data on-prem, while creating complex visualizations that load instantly. Check out our Brainstore blog post.
If you've worked on database systems, compilers, networks, or storage systems, and want to translate this knowledge to the AI field, this could be the role for you. You will play a significant role in the foundational system architecture, technology choices, and implementation. Our founding team has deep expertise in database and ML systems, and you'll be empowered to both collaborate closely with them and explore your own ideas.
As a systems engineer at Braintrust, you’ll help build the core systems powering Braintrust's ability to process and query massive volumes of unstructured data at enterprise scale. Areas of ownership include:
Contribute to the storage, indexing, and query execution performance of Brainstore.
Expanding Braintrust's btql query language.
Optimizing query patterns to improve performance across our platform.
Expert-level understanding of systems programming (C++ or Rust, concurrency, databases, operating systems)
Previous experience founding or working at startups is a plus
Has written prompts / tinkered with GPT models and apps
Medical, dental, and vision insurance
Daily lunch, snacks, and beverages
Flexible time off
Competitive salary and equity
Wifi & cellphone stipend
Braintrust is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
","descriptionPlain":"ABOUT THE COMPANY\n\nBraintrust is the agent observability platform. By actively applying intelligence to agent traces and automatically surfacing the most critical patterns, Braintrust gives teams the visibility to understand how agents behave in production and the tools to improve them.\n\nTeams at Notion, Stripe, Box, OpenAI, and Cloudflare use Braintrust to trace their agents, find the issues in their observability data, and run evals that tell them how to improve.\n\n\nABOUT THE ROLE\n\nWe're looking for a software engineer who loves to build high performance data processing systems. Our customers are scaled up companies who send complex, semi-structured data which they need to process and analyze in real-time. Our unique architecture allows them to store this data on-prem, while creating complex visualizations that load instantly. Check out our Brainstore blog post https://www.braintrust.dev/blog/brainstore.\n\nIf you've worked on database systems, compilers, networks, or storage systems, and want to translate this knowledge to the AI field, this could be the role for you. You will play a significant role in the foundational system architecture, technology choices, and implementation. Our founding team has deep expertise in database and ML systems, and you'll be empowered to both collaborate closely with them and explore your own ideas.\n\n\nWHAT YOU'LL DO\n\nAs a systems engineer at Braintrust, you’ll help build the core systems powering Braintrust's ability to process and query massive volumes of unstructured data at enterprise scale. Areas of ownership include:\n\n - Contribute to the storage, indexing, and query execution performance of Brainstore.\n\n - Expanding Braintrust's btql query language https://www.braintrust.dev/docs/reference/btql.\n\n - Optimizing query patterns to improve performance across our platform.\n\n\nIDEAL CANDIDATE CREDENTIALS\n\n - Expert-level understanding of systems programming (C++ or Rust, concurrency, databases, operating systems)\n\n - Previous experience founding or working at startups is a plus\n\n - Has written prompts / tinkered with GPT models and apps\n\n\nBENEFITS INCLUDE\n\n - Medical, dental, and vision insurance\n\n - Daily lunch, snacks, and beverages\n\n - Flexible time off\n\n - Competitive salary and equity\n\n - Wifi & cellphone stipend \n\n\nEQUAL OPPORTUNITY\n\nBraintrust is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status."},{"id":"7d0a5b62-a554-48f0-b2f7-8cbac0e98ae6","title":"Software Engineer, Product","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[{"location":"New York City","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York City"}}},{"location":"Seattle","address":{"postalAddress":{"addressRegion":"Washington","addressCountry":"United States","addressLocality":"Seattle"}}}],"publishedAt":"2024-03-29T17:59:55.951+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/braintrust/7d0a5b62-a554-48f0-b2f7-8cbac0e98ae6","applyUrl":"https://jobs.ashbyhq.com/braintrust/7d0a5b62-a554-48f0-b2f7-8cbac0e98ae6/application","descriptionHtml":"Braintrust is the agent observability platform. By actively applying intelligence to agent traces and automatically surfacing the most critical patterns, Braintrust gives teams the visibility to understand how agents behave in production and the tools to improve them.
Teams at Notion, Stripe, Box, OpenAI, and Cloudflare use Braintrust to trace their agents, find the issues in their observability data, and run evals that tell them how to improve.
We're looking for a product engineer who is passionate about building tools that users love and use every day. You'll work on the core product, hang out with users (developers, product managers, and designers working in AI), and play a key role in shaping the roadmap.
Under the hood, Braintrust is a high performance, local-first, visualization-heavy UI built with modern Typescript and React. Our users work at some of the world's best technology companies and expect our product to be lightning fast, reliable, and intuitive.
Core responsibilities:
Ensuring our customers always have a frictionless experience for enabling AI observability in their systems.
Contribute to foundation UI architecture that focuses on performance and efficient data loading patterns.
Build the user-facing pieces of Braintrust, such as:
A first-class prompt playground experience supporting multiple models across thousands of user inputs.
A system for prompt management, configuration, and versioned comparisons.
A fully multiplayer, scalable human review system.
LLM output analysis and comparison across arbitrarily large datasets.
Expert-level understanding of Typescript, React, HTML, CSS, SQL, NextJS
Previous experience founding or working at startups is a plus
Has written prompts / tinkered with GPT models and apps
Medical, dental, and vision insurance
Daily lunch, snacks, and beverages
Flexible time off
Competitive salary and equity
Wifi & cellphone stipend
Braintrust is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
","descriptionPlain":"ABOUT THE COMPANY\n\nBraintrust is the agent observability platform. By actively applying intelligence to agent traces and automatically surfacing the most critical patterns, Braintrust gives teams the visibility to understand how agents behave in production and the tools to improve them.\n\nTeams at Notion, Stripe, Box, OpenAI, and Cloudflare use Braintrust to trace their agents, find the issues in their observability data, and run evals that tell them how to improve.\n\n\nABOUT THE ROLE\n\nWe're looking for a product engineer who is passionate about building tools that users love and use every day. You'll work on the core product, hang out with users (developers, product managers, and designers working in AI), and play a key role in shaping the roadmap.\n\nUnder the hood, Braintrust is a high performance, local-first, visualization-heavy UI built with modern Typescript and React. Our users work at some of the world's best technology companies and expect our product to be lightning fast, reliable, and intuitive.\n\n\n\n\nWHAT YOU'LL DO\n\nCore responsibilities:\n\n - Ensuring our customers always have a frictionless experience for enabling AI observability in their systems.\n\n - Contribute to foundation UI architecture that focuses on performance and efficient data loading patterns. \n\nBuild the user-facing pieces of Braintrust, such as:\n\n - A first-class prompt playground experience supporting multiple models across thousands of user inputs.\n\n - A system for prompt management, configuration, and versioned comparisons.\n\n - A fully multiplayer, scalable human review system.\n\n - LLM output analysis and comparison across arbitrarily large datasets.\n\n\n\n\nIDEAL CANDIDATE CREDENTIALS\n\n - Expert-level understanding of Typescript, React, HTML, CSS, SQL, NextJS\n\n - Previous experience founding or working at startups is a plus\n\n - Has written prompts / tinkered with GPT models and apps\n\n\nBENEFITS INCLUDE\n\n - Medical, dental, and vision insurance\n\n - Daily lunch, snacks, and beverages\n\n - Flexible time off\n\n - Competitive salary and equity\n\n - Wifi & cellphone stipend \n\n\nEQUAL OPPORTUNITY\n\nBraintrust is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status."},{"id":"57487086-68ae-4c81-8c62-c6157c20e4ac","title":"Design Engineer","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[{"location":"New York City","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York City"}}},{"location":"Seattle","address":{"postalAddress":{"addressRegion":"Washington","addressCountry":"United States","addressLocality":"Seattle"}}}],"publishedAt":"2024-10-09T20:55:56.052+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/braintrust/57487086-68ae-4c81-8c62-c6157c20e4ac","applyUrl":"https://jobs.ashbyhq.com/braintrust/57487086-68ae-4c81-8c62-c6157c20e4ac/application","descriptionHtml":"Braintrust is the agent observability platform. By actively applying intelligence to agent traces and automatically surfacing the most critical patterns, Braintrust gives teams the visibility to understand how agents behave in production and the tools to improve them.
Teams at Notion, Stripe, Box, OpenAI, and Cloudflare use Braintrust to trace their agents, find the issues in their observability data, and run evals that tell them how to improve.
We're looking for a design engineer who loves working on complex problems and designing products that power-users love to use on a daily basis. Our primary users are engineers and PMs at innovative tech companies who spend multiple hours a day using our product to run experiments, analyze user behavior, and try out new ideas, seamlessly shifting between their code and our UI.
In this role, you will:
Play a significant role in developing the core user experience of our product. You will work across UI, API, and SDK, ensuring that Braintrust is a seamless tool in every AI engineer’s work day.
Work closely with our users to deeply understand their needs and contribute to the product roadmap. You are comfortable owning the entire product lifecycle from gathering requirements to ideating, designing, and implementing.
Partner closely with our product and engineering teams. You’ll work to establish and implement a design system that enables rapid product iteration.
You have experience designing zero to one B2B products with complex requirements.
You enjoy building things and are familiar with modern devtools (send us a link to your Github!).
You have owned problems end-to-end, and are willing to pick up whatever knowledge you’re missing to get the job done.
You have thrived in environments where things are sometimes loosely defined and may have competing priorities or deadlines.
Medical, dental, and vision insurance
Daily lunch, snacks, and beverages
Flexible time off
Competitive salary and equity
Wifi & cellphone stipend
Braintrust is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
","descriptionPlain":"ABOUT THE COMPANY\n\nBraintrust is the agent observability platform. By actively applying intelligence to agent traces and automatically surfacing the most critical patterns, Braintrust gives teams the visibility to understand how agents behave in production and the tools to improve them.\n\nTeams at Notion, Stripe, Box, OpenAI, and Cloudflare use Braintrust to trace their agents, find the issues in their observability data, and run evals that tell them how to improve.\n\n\nABOUT THE ROLE\n\nWe're looking for a design engineer who loves working on complex problems and designing products that power-users love to use on a daily basis. Our primary users are engineers and PMs at innovative tech companies who spend multiple hours a day using our product to run experiments, analyze user behavior, and try out new ideas, seamlessly shifting between their code and our UI.\n\nIn this role, you will:\n\n - Play a significant role in developing the core user experience of our product. You will work across UI, API, and SDK, ensuring that Braintrust is a seamless tool in every AI engineer’s work day.\n\n - Work closely with our users to deeply understand their needs and contribute to the product roadmap. You are comfortable owning the entire product lifecycle from gathering requirements to ideating, designing, and implementing.\n\n - Partner closely with our product and engineering teams. You’ll work to establish and implement a design system that enables rapid product iteration.\n\n\nIDEAL CANDIDATE CREDENTIALS\n\n - You have experience designing zero to one B2B products with complex requirements.\n\n - You enjoy building things and are familiar with modern devtools (send us a link to your Github!).\n\n - You have owned problems end-to-end, and are willing to pick up whatever knowledge you’re missing to get the job done.\n\n - You have thrived in environments where things are sometimes loosely defined and may have competing priorities or deadlines.\n\n\nBENEFITS INCLUDE\n\n - Medical, dental, and vision insurance\n\n - Daily lunch, snacks, and beverages\n\n - Flexible time off\n\n - Competitive salary and equity\n\n - Wifi & cellphone stipend \n\n\nEQUAL OPPORTUNITY\n\nBraintrust is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status."},{"id":"2a6c4ee9-063f-45d4-83ba-faf64b1f1a60","title":"Software Engineer, SDK","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"Remote","secondaryLocations":[{"location":"New York City","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York City"}}},{"location":"Seattle","address":{"postalAddress":{"addressRegion":"Washington","addressCountry":"United States","addressLocality":"Seattle"}}}],"publishedAt":"2026-10-08T14:48:56.022+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/braintrust/2a6c4ee9-063f-45d4-83ba-faf64b1f1a60","applyUrl":"https://jobs.ashbyhq.com/braintrust/2a6c4ee9-063f-45d4-83ba-faf64b1f1a60/application","descriptionHtml":"Braintrust is the agent observability platform. By actively applying intelligence to agent traces and automatically surfacing the most critical patterns, Braintrust gives teams the visibility to understand how agents behave in production and the tools to improve them.
Teams at Notion, Stripe, Box, OpenAI, and Cloudflare use Braintrust to trace their agents, find the issues in their observability data, and run evals that tell them how to improve.
We’re hiring engineers to build the open-source libraries that customers use to observe, understand, and optimize how AI operates inside their production applications. These SDKs are a critical part of Braintrust’s platform. They power evaluation and observability pipelines across a wide range of environments, frameworks, and AI providers.
This role is ideal for engineers who are passionate about developer experience, API craftsmanship, and building fast, reliable, and idiomatic libraries. You’ll own the full SDK lifecycle: design, implementation, release, documentation, and community support. Your work will be embedded in thousands of applications and help define how AI is adopted and operationalized across industries.
Build elegant, idiomatic, and resilient SDKs that power Braintrust’s LLM evaluation and AI observability platform.
Ensure our libraries are easy to use, efficient to run, and a delight to work with, prioritizing developer experience and performance.
Integrate with major AI providers, frameworks, and platforms our customers rely on, such as OpenAI, Anthropic, and Gemini.
Build tools and automation to improve testing, profiling and simplify release workflows.
Collaborate closely with backend, platform, and product teams to ensure a cohesive and polished developer experience.
Be a great community ambassador: talk with our users, understand their issues, help them get their fixes merged and have deep empathy for our users.
Are customer-obsessed and passionate about solving real-world problems for developers.
Have deep expertise in either Javascript, Python, or Go, and understand what it takes to build fast, idiomatic, and reliable libraries in that ecosystem.
Are proficient with the tooling needed to build robust SDKs, such as testing frameworks, profilers, CI/CD pipelines, and packaging systems.
Care deeply about developer experience, from clean APIs and clear docs to thoughtful error handling and backward compatibility.
Know how to wrap, patch, or extend existing frameworks and SDKs to inject observability and control without breaking developer workflows.
Have experience maintaining or contributing to production-grade open-source libraries, ideally used across multiple environments.
Bonus: You’ve contributed to popular open source projects, led SDK adoption at your organization, are familiar with tracing and observability tools like OpenTelemetry, or worked on tools in the LLM/AI ecosystem.
Medical, dental, and vision insurance
Daily lunch, snacks, and beverages
Flexible time off
Competitive salary and equity
Wifi & cellphone stipend
Braintrust is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
","descriptionPlain":"ABOUT THE COMPANY\n\nBraintrust is the agent observability platform. By actively applying intelligence to agent traces and automatically surfacing the most critical patterns, Braintrust gives teams the visibility to understand how agents behave in production and the tools to improve them.\n\nTeams at Notion, Stripe, Box, OpenAI, and Cloudflare use Braintrust to trace their agents, find the issues in their observability data, and run evals that tell them how to improve.\n\n\nABOUT THE ROLE\n\nWe’re hiring engineers to build the open-source libraries that customers use to observe, understand, and optimize how AI operates inside their production applications. These SDKs are a critical part of Braintrust’s platform. They power evaluation and observability pipelines across a wide range of environments, frameworks, and AI providers.\n\nThis role is ideal for engineers who are passionate about developer experience, API craftsmanship, and building fast, reliable, and idiomatic libraries. You’ll own the full SDK lifecycle: design, implementation, release, documentation, and community support. Your work will be embedded in thousands of applications and help define how AI is adopted and operationalized across industries.\n\n\n\n\nWHAT YOU’LL DO\n\n - Build elegant, idiomatic, and resilient SDKs that power Braintrust’s LLM evaluation and AI observability platform.\n\n - Ensure our libraries are easy to use, efficient to run, and a delight to work with, prioritizing developer experience and performance.\n\n - Integrate with major AI providers, frameworks, and platforms our customers rely on, such as OpenAI, Anthropic, and Gemini.\n\n - Build tools and automation to improve testing, profiling and simplify release workflows.\n\n - Collaborate closely with backend, platform, and product teams to ensure a cohesive and polished developer experience.\n\n - Be a great community ambassador: talk with our users, understand their issues, help them get their fixes merged and have deep empathy for our users.\n\n\n\n\nYOU MIGHT BE A FIT IF YOU:\n\n - Are customer-obsessed and passionate about solving real-world problems for developers.\n\n - Have deep expertise in either Javascript, Python, or Go, and understand what it takes to build fast, idiomatic, and reliable libraries in that ecosystem.\n\n - Are proficient with the tooling needed to build robust SDKs, such as testing frameworks, profilers, CI/CD pipelines, and packaging systems.\n\n - Care deeply about developer experience, from clean APIs and clear docs to thoughtful error handling and backward compatibility.\n\n - Know how to wrap, patch, or extend existing frameworks and SDKs to inject observability and control without breaking developer workflows.\n\n - Have experience maintaining or contributing to production-grade open-source libraries, ideally used across multiple environments.\n\n - Bonus: You’ve contributed to popular open source projects, led SDK adoption at your organization, are familiar with tracing and observability tools like OpenTelemetry, or worked on tools in the LLM/AI ecosystem.\n\n\nBENEFITS INCLUDE\n\n - Medical, dental, and vision insurance\n\n - Daily lunch, snacks, and beverages\n\n - Flexible time off\n\n - Competitive salary and equity\n\n - Wifi & cellphone stipend \n\n\nEQUAL OPPORTUNITY\n\nBraintrust is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status."},{"id":"94d1dc5e-e62b-4294-b6fa-de025b1ed30a","title":"Strategic Account Executive, EMEA","department":"GTM","team":"GTM","employmentType":"FullTime","location":"London","secondaryLocations":[],"publishedAt":"2026-01-07T20:36:19.678+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressRegion":"UK","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/braintrust/94d1dc5e-e62b-4294-b6fa-de025b1ed30a","applyUrl":"https://jobs.ashbyhq.com/braintrust/94d1dc5e-e62b-4294-b6fa-de025b1ed30a/application","descriptionHtml":"Braintrust is the agent observability platform. By actively applying intelligence to agent traces and automatically surfacing the most critical patterns, Braintrust gives teams the visibility to understand how agents behave in production and the tools to improve them.
Teams at Notion, Stripe, Box, OpenAI, and Cloudflare use Braintrust to trace their agents, find the issues in their observability data, and run evals that tell them how to improve.
Braintrust is looking for an Stratetgic Account Executive who will be responsible for prospecting and closing new business across the EMEA region.
Braintrust already has a strong base of early customers including Stripe, Notion, Instacart, and Airtable, which you'll be able to build on to help us expand. Our primary users are software engineers, so you'll need to be comfortable working with a technical audience.
This role is based in London.
As part of the foundational sales team, you'll help develop our GTM strategy and close key customer accounts.
Build and own the entire sales process including engaging with potential customers, negotiating and closing contracts, customer retention, and renewals.
Navigate complex sales and win trust through consultative sales conversations with technical teams.
You have 5+ years of full cycle sales experience, selling to technical audiences.
You have the drive and willingness to go deep on our product to carry a technical conversation with AI teams.
You are ready to roll up your sleeves and drive impact to exceed revenue targets.
You have a strong worth ethic, competitive drive, and you naturally inspire and motivate those around you.
You have thrived in environments where things are sometimes loosely defined and may have competing priorities or deadlines.
Medical, dental, and vision insurance
Daily lunch, snacks, and beverages
Flexible time off
Competitive salary and equity
Wifi & cellphone stipend
Braintrust is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
","descriptionPlain":"ABOUT THE COMPANY\n\nBraintrust is the agent observability platform. By actively applying intelligence to agent traces and automatically surfacing the most critical patterns, Braintrust gives teams the visibility to understand how agents behave in production and the tools to improve them.\n\nTeams at Notion, Stripe, Box, OpenAI, and Cloudflare use Braintrust to trace their agents, find the issues in their observability data, and run evals that tell them how to improve.\n\n\nABOUT THE ROLE\n\nBraintrust is looking for an Stratetgic Account Executive who will be responsible for prospecting and closing new business across the EMEA region.\n\nBraintrust already has a strong base of early customers including Stripe, Notion, Instacart, and Airtable, which you'll be able to build on to help us expand. Our primary users are software engineers, so you'll need to be comfortable working with a technical audience.\n\nThis role is based in London.\n\n\n\n\nWHAT YOU’LL DO\n\n - As part of the foundational sales team, you'll help develop our GTM strategy and close key customer accounts.\n\n - Build and own the entire sales process including engaging with potential customers, negotiating and closing contracts, customer retention, and renewals.\n\n - Navigate complex sales and win trust through consultative sales conversations with technical teams.\n\n\nIDEAL CANDIDATE CREDENTIALS\n\n - You have 5+ years of full cycle sales experience, selling to technical audiences.\n\n - You have the drive and willingness to go deep on our product to carry a technical conversation with AI teams.\n\n - You are ready to roll up your sleeves and drive impact to exceed revenue targets.\n\n - You have a strong worth ethic, competitive drive, and you naturally inspire and motivate those around you.\n\n - You have thrived in environments where things are sometimes loosely defined and may have competing priorities or deadlines.\n\n\nBENEFITS INCLUDE\n\n - Medical, dental, and vision insurance\n\n - Daily lunch, snacks, and beverages\n\n - Flexible time off\n\n - Competitive salary and equity\n\n - Wifi & cellphone stipend \n\n\nEQUAL OPPORTUNITY\n\nBraintrust is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status."},{"id":"8f7560d2-cfb1-4e3a-92d1-8e24b532d10c","title":"Solutions Engineer (West Region)","department":"GTM","team":"Solutions Engineers","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[{"location":"Seattle","address":{"postalAddress":{"addressRegion":"Washington","addressCountry":"United States","addressLocality":"Seattle"}}}],"publishedAt":"2026-01-12T04:42:27.798+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/braintrust/8f7560d2-cfb1-4e3a-92d1-8e24b532d10c","applyUrl":"https://jobs.ashbyhq.com/braintrust/8f7560d2-cfb1-4e3a-92d1-8e24b532d10c/application","descriptionHtml":"Braintrust is the agent observability platform. By actively applying intelligence to agent traces and automatically surfacing the most critical patterns, Braintrust gives teams the visibility to understand how agents behave in production and the tools to improve them.
Teams at Notion, Stripe, Box, OpenAI, and Cloudflare use Braintrust to trace their agents, find the issues in their observability data, and run evals that tell them how to improve.
We are looking to hire a Solutions Engineer to partner with our sales team to navigate every part of the sales process. In this role, you'll working closely with technical stakeholders at companies ranging from small startups to massive enterprises. Our primary users are software engineers and PMs at world-class tech companies who are working to leverage GenAI.
Partner with our sales team to articulate the overall Braintrust value proposition, vision, and strategy to customers
Own the technical engagement with customers and help close complex opportunities through advanced competitive knowledge, technical skill and credibility
Deliver product and technical presentations to potential and existing customers
Effectively communicate with customers and internal teams to provide feedback on our products and the competitive landscape
Work with the team to enhance documentation, write blog posts, record videos, contribute knowledge base articles and create other public or private enablement material
5+ years of experience as a sales engineer or in solutions consulting
Ability to connect a customer's specific problems to Braintrust's solutions
Proficiency in Typescript and Python
Has written prompts / tinkered with GPT models and apps
Medical, dental, and vision insurance
Daily lunch, snacks, and beverages
Flexible time off
Competitive salary and equity
Wifi & cellphone stipend
Braintrust is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
","descriptionPlain":"ABOUT THE COMPANY\n\nBraintrust is the agent observability platform. By actively applying intelligence to agent traces and automatically surfacing the most critical patterns, Braintrust gives teams the visibility to understand how agents behave in production and the tools to improve them.\n\nTeams at Notion, Stripe, Box, OpenAI, and Cloudflare use Braintrust to trace their agents, find the issues in their observability data, and run evals that tell them how to improve.\n\n\nABOUT THE ROLE\n\nWe are looking to hire a Solutions Engineer to partner with our sales team to navigate every part of the sales process. In this role, you'll working closely with technical stakeholders at companies ranging from small startups to massive enterprises. Our primary users are software engineers and PMs at world-class tech companies who are working to leverage GenAI. \n\n\nWHAT YOU'LL DO\n\n - Partner with our sales team to articulate the overall Braintrust value proposition, vision, and strategy to customers\n\n - Own the technical engagement with customers and help close complex opportunities through advanced competitive knowledge, technical skill and credibility\n\n - Deliver product and technical presentations to potential and existing customers\n\n - Effectively communicate with customers and internal teams to provide feedback on our products and the competitive landscape\n\n - Work with the team to enhance documentation, write blog posts, record videos, contribute knowledge base articles and create other public or private enablement material\n\n\nIDEAL CANDIDATE CREDENTIALS\n\n - 5+ years of experience as a sales engineer or in solutions consulting\n\n - Ability to connect a customer's specific problems to Braintrust's solutions\n\n - Proficiency in Typescript and Python\n\n - Has written prompts / tinkered with GPT models and apps\n\n\nBENEFITS INCLUDE\n\n - Medical, dental, and vision insurance\n\n - Daily lunch, snacks, and beverages\n\n - Flexible time off\n\n - Competitive salary and equity\n\n - Wifi & cellphone stipend \n\n\nEQUAL OPPORTUNITY\n\nBraintrust is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status."},{"id":"c1233d75-570e-463e-ad94-c265c3d10be7","title":"Account Executive, Digital Natives (West Region)","department":"GTM","team":"Account Executives","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[],"publishedAt":"2026-09-01T15:55:30.220+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/braintrust/c1233d75-570e-463e-ad94-c265c3d10be7","applyUrl":"https://jobs.ashbyhq.com/braintrust/c1233d75-570e-463e-ad94-c265c3d10be7/application","descriptionHtml":"Braintrust is the agent observability platform. By actively applying intelligence to agent traces and automatically surfacing the most critical patterns, Braintrust gives teams the visibility to understand how agents behave in production and the tools to improve them.
Teams at Notion, Stripe, Box, OpenAI, and Cloudflare use Braintrust to trace their agents, find the issues in their observability data, and run evals that tell them how to improve.
We're looking for an experienced Account Executive who will be responsible for prospecting and closing new business within our digital natives vertical. You will identify, nurture, and close opportunities with both new and existing customers.
This role is based in San Francisco, CA.
As part of the foundational sales team, you'll help develop our GTM strategy and close key customer accounts.
Meet and exceed individual quarterly and annual sales goals
Manage all aspects of the sales process - prospecting, sales meetings, and negotiations
Build and own the entire sales process including engaging with potential customers, negotiating and closing contracts, customer retention, and renewals.
Navigate complex sales and win trust through consultative sales conversations with technical teams.
You have 3-5+ years of full cycle sales experience, selling to technical audiences. Ideally high-growth companies.
Excellent communication skills through all channels (in person, online, in writing) and able to form strong working relationships both in person and virtually.
You have the drive and willingness to go deep on our product to carry a technical conversation with AI teams.
You are ready to roll up your sleeves and drive impact to exceed revenue targets.
You have a strong worth ethic, competitive drive, and you naturally inspire and motivate those around you.
You have thrived in environments where things are sometimes loosely defined and may have competing priorities or deadlines.
Medical, dental, and vision insurance
Daily lunch, snacks, and beverages
Flexible time off
Competitive salary and equity
Wifi & cellphone stipend
Braintrust is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
","descriptionPlain":"ABOUT THE COMPANY\n\nBraintrust is the agent observability platform. By actively applying intelligence to agent traces and automatically surfacing the most critical patterns, Braintrust gives teams the visibility to understand how agents behave in production and the tools to improve them.\n\nTeams at Notion, Stripe, Box, OpenAI, and Cloudflare use Braintrust to trace their agents, find the issues in their observability data, and run evals that tell them how to improve.\n\n\nABOUT THE ROLE\n\nWe're looking for an experienced Account Executive who will be responsible for prospecting and closing new business within our digital natives vertical. You will identify, nurture, and close opportunities with both new and existing customers.\n\nThis role is based in San Francisco, CA.\n\n\n\n\nWHAT YOU’LL DO\n\n - As part of the foundational sales team, you'll help develop our GTM strategy and close key customer accounts.\n\n - Meet and exceed individual quarterly and annual sales goals\n\n - Manage all aspects of the sales process - prospecting, sales meetings, and negotiations\n\n - Build and own the entire sales process including engaging with potential customers, negotiating and closing contracts, customer retention, and renewals.\n\n - Navigate complex sales and win trust through consultative sales conversations with technical teams.\n\n\nIDEAL CANDIDATE CREDENTIALS\n\n - You have 3-5+ years of full cycle sales experience, selling to technical audiences. Ideally high-growth companies.\n\n - Excellent communication skills through all channels (in person, online, in writing) and able to form strong working relationships both in person and virtually.\n\n - You have the drive and willingness to go deep on our product to carry a technical conversation with AI teams.\n\n - You are ready to roll up your sleeves and drive impact to exceed revenue targets.\n\n - You have a strong worth ethic, competitive drive, and you naturally inspire and motivate those around you.\n\n - You have thrived in environments where things are sometimes loosely defined and may have competing priorities or deadlines.\n\n\nBENEFITS INCLUDE\n\n - Medical, dental, and vision insurance\n\n - Daily lunch, snacks, and beverages\n\n - Flexible time off\n\n - Competitive salary and equity\n\n - Wifi & cellphone stipend \n\n\nEQUAL OPPORTUNITY\n\nBraintrust is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status."},{"id":"bc066755-93a0-4a87-a15c-342cbc4c9157","title":"Strategic Account Executive (East Region)","department":"GTM","team":"Account Executives","employmentType":"FullTime","location":"New York City","secondaryLocations":[],"publishedAt":"2026-01-12T19:44:34.136+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York City"}},"jobUrl":"https://jobs.ashbyhq.com/braintrust/bc066755-93a0-4a87-a15c-342cbc4c9157","applyUrl":"https://jobs.ashbyhq.com/braintrust/bc066755-93a0-4a87-a15c-342cbc4c9157/application","descriptionHtml":"Braintrust is the agent observability platform. By actively applying intelligence to agent traces and automatically surfacing the most critical patterns, Braintrust gives teams the visibility to understand how agents behave in production and the tools to improve them.
Teams at Notion, Stripe, Box, OpenAI, and Cloudflare use Braintrust to trace their agents, find the issues in their observability data, and run evals that tell them how to improve.
Braintrust is looking for an Strategic Account Executive who will be responsible for prospecting and closing new business across the East region of the US.
Braintrust already has a strong base of early customers including Stripe, Notion, Instacart, and Airtable, which you'll be able to build on to help us expand. Our primary users are software engineers, so you'll need to be comfortable working with a technical audience.
This role is based in New York City, NY.
As part of the foundational sales team, you'll help develop our GTM strategy and close key customer accounts.
Build and own the entire sales process including engaging with potential customers, negotiating and closing contracts, customer retention, and renewals.
Navigate complex sales and win trust through consultative sales conversations with technical teams.
You have 5-10+ years of full cycle sales experience, selling to technical audiences. Ideally to very large companies with complex deal cycles.
You have the drive and willingness to go deep on our product to carry a technical conversation with AI teams.
You are ready to roll up your sleeves and drive impact to exceed revenue targets.
You have a strong worth ethic, competitive drive, and you naturally inspire and motivate those around you.
You have thrived in environments where things are sometimes loosely defined and may have competing priorities or deadlines.
Medical, dental, and vision insurance
Daily lunch, snacks, and beverages
Flexible time off
Competitive salary and equity
Wifi & cellphone stipend
Braintrust is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
","descriptionPlain":"ABOUT THE COMPANY\n\nBraintrust is the agent observability platform. By actively applying intelligence to agent traces and automatically surfacing the most critical patterns, Braintrust gives teams the visibility to understand how agents behave in production and the tools to improve them.\n\nTeams at Notion, Stripe, Box, OpenAI, and Cloudflare use Braintrust to trace their agents, find the issues in their observability data, and run evals that tell them how to improve.\n\n\nABOUT THE ROLE\n\nBraintrust is looking for an Strategic Account Executive who will be responsible for prospecting and closing new business across the East region of the US.\n\nBraintrust already has a strong base of early customers including Stripe, Notion, Instacart, and Airtable, which you'll be able to build on to help us expand. Our primary users are software engineers, so you'll need to be comfortable working with a technical audience. \n\nThis role is based in New York City, NY.\n\n\n\n\nWHAT YOU’LL DO\n\n - As part of the foundational sales team, you'll help develop our GTM strategy and close key customer accounts.\n\n - Build and own the entire sales process including engaging with potential customers, negotiating and closing contracts, customer retention, and renewals.\n\n - Navigate complex sales and win trust through consultative sales conversations with technical teams.\n\n\nIDEAL CANDIDATE CREDENTIALS\n\n - You have 5-10+ years of full cycle sales experience, selling to technical audiences. Ideally to very large companies with complex deal cycles. \n\n - You have the drive and willingness to go deep on our product to carry a technical conversation with AI teams.\n\n - You are ready to roll up your sleeves and drive impact to exceed revenue targets.\n\n - You have a strong worth ethic, competitive drive, and you naturally inspire and motivate those around you.\n\n - You have thrived in environments where things are sometimes loosely defined and may have competing priorities or deadlines.\n\n\nBENEFITS INCLUDE\n\n - Medical, dental, and vision insurance\n\n - Daily lunch, snacks, and beverages\n\n - Flexible time off\n\n - Competitive salary and equity\n\n - Wifi & cellphone stipend \n\n\nEQUAL OPPORTUNITY\n\nBraintrust is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status."},{"id":"c3face66-22e6-4cde-bf72-f88f0387b498","title":"Strategic Account Executive (Central Region)","department":"GTM","team":"Account Executives","employmentType":"FullTime","location":"Chicago","secondaryLocations":[{"location":"Austin","address":{"postalAddress":{"addressRegion":"Texas","addressCountry":"United States","addressLocality":"Austin"}}}],"publishedAt":"2026-01-12T19:45:49.987+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressRegion":"Illinois","addressCountry":"United States","addressLocality":"Chicago"}},"jobUrl":"https://jobs.ashbyhq.com/braintrust/c3face66-22e6-4cde-bf72-f88f0387b498","applyUrl":"https://jobs.ashbyhq.com/braintrust/c3face66-22e6-4cde-bf72-f88f0387b498/application","descriptionHtml":"Braintrust is the agent observability platform. By actively applying intelligence to agent traces and automatically surfacing the most critical patterns, Braintrust gives teams the visibility to understand how agents behave in production and the tools to improve them.
Teams at Notion, Stripe, Box, OpenAI, and Cloudflare use Braintrust to trace their agents, find the issues in their observability data, and run evals that tell them how to improve.
Braintrust is looking for an Strategic Account Executive who will be responsible for prospecting and closing new business across the Central region of the US.
Braintrust already has a strong base of early customers including Stripe, Notion, Instacart, and Airtable, which you'll be able to build on to help us expand. Our primary users are software engineers, so you'll need to be comfortable working with a technical audience.
This role is remote based in Chicago, IL or Austin, TX.
As part of the foundational sales team, you'll help develop our GTM strategy and close key customer accounts.
Build and own the entire sales process including engaging with potential customers, negotiating and closing contracts, customer retention, and renewals.
Navigate complex sales and win trust through consultative sales conversations with technical teams.
You have 5-10+ years of full cycle sales experience, selling to technical audiences. Ideally to very large companies with complex deal cycles.
You have the drive and willingness to go deep on our product to carry a technical conversation with AI teams.
You are ready to roll up your sleeves and drive impact to exceed revenue targets.
You have a strong worth ethic, competitive drive, and you naturally inspire and motivate those around you.
You have thrived in environments where things are sometimes loosely defined and may have competing priorities or deadlines.
Medical, dental, and vision insurance
Daily lunch, snacks, and beverages
Flexible time off
Competitive salary and equity
Wifi & cellphone stipend
Braintrust is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
","descriptionPlain":"ABOUT THE COMPANY\n\nBraintrust is the agent observability platform. By actively applying intelligence to agent traces and automatically surfacing the most critical patterns, Braintrust gives teams the visibility to understand how agents behave in production and the tools to improve them.\n\nTeams at Notion, Stripe, Box, OpenAI, and Cloudflare use Braintrust to trace their agents, find the issues in their observability data, and run evals that tell them how to improve.\n\n\nABOUT THE ROLE\n\nBraintrust is looking for an Strategic Account Executive who will be responsible for prospecting and closing new business across the Central region of the US.\n\nBraintrust already has a strong base of early customers including Stripe, Notion, Instacart, and Airtable, which you'll be able to build on to help us expand. Our primary users are software engineers, so you'll need to be comfortable working with a technical audience. \n\nThis role is remote based in Chicago, IL or Austin, TX.\n\n\n\n\nWHAT YOU’LL DO\n\n - As part of the foundational sales team, you'll help develop our GTM strategy and close key customer accounts.\n\n - Build and own the entire sales process including engaging with potential customers, negotiating and closing contracts, customer retention, and renewals.\n\n - Navigate complex sales and win trust through consultative sales conversations with technical teams.\n\n\nIDEAL CANDIDATE CREDENTIALS\n\n - You have 5-10+ years of full cycle sales experience, selling to technical audiences. Ideally to very large companies with complex deal cycles. \n\n - You have the drive and willingness to go deep on our product to carry a technical conversation with AI teams.\n\n - You are ready to roll up your sleeves and drive impact to exceed revenue targets.\n\n - You have a strong worth ethic, competitive drive, and you naturally inspire and motivate those around you.\n\n - You have thrived in environments where things are sometimes loosely defined and may have competing priorities or deadlines.\n\n\nBENEFITS INCLUDE\n\n - Medical, dental, and vision insurance\n\n - Daily lunch, snacks, and beverages\n\n - Flexible time off\n\n - Competitive salary and equity\n\n - Wifi & cellphone stipend \n\n\nEQUAL OPPORTUNITY\n\nBraintrust is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status."},{"id":"2389a7b5-399e-479d-9da3-66e3d30e0a72","title":"Enterprise Account Executive (West Region)","department":"GTM","team":"Account Executives","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[{"location":"Seattle","address":{"postalAddress":{"addressRegion":"Washington","addressCountry":"United States","addressLocality":"Seattle"}}}],"publishedAt":"2026-04-21T16:50:52.488+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/braintrust/2389a7b5-399e-479d-9da3-66e3d30e0a72","applyUrl":"https://jobs.ashbyhq.com/braintrust/2389a7b5-399e-479d-9da3-66e3d30e0a72/application","descriptionHtml":"Braintrust is the agent observability platform. By actively applying intelligence to agent traces and automatically surfacing the most critical patterns, Braintrust gives teams the visibility to understand how agents behave in production and the tools to improve them.
Teams at Notion, Stripe, Box, OpenAI, and Cloudflare use Braintrust to trace their agents, find the issues in their observability data, and run evals that tell them how to improve.
Braintrust is looking for an Enterprise Account Executive who will be responsible for prospecting and closing new business across the West Region of the US.
Braintrust already has a strong base of early customers including Stripe, Notion, Instacart, and Airtable, which you'll be able to build on to help us expand. Our primary users are software engineers, so you'll need to be comfortable working with a technical audience.
As part of the foundational sales team, you'll help develop our GTM strategy and close key customer accounts.
Build and own the entire sales process including engaging with potential customers, negotiating and closing contracts, customer retention, and renewals.
Navigate complex sales and win trust through consultative sales conversations with technical teams.
You have 3-5+ years of full cycle sales experience, selling to technical audiences.
You have the drive and willingness to go deep on our product to carry a technical conversation with AI teams.
You are ready to roll up your sleeves and drive impact to exceed revenue targets.
You have a strong worth ethic, competitive drive, and you naturally inspire and motivate those around you.
You have thrived in environments where things are sometimes loosely defined and may have competing priorities or deadlines.
Medical, dental, and vision insurance
Daily lunch, snacks, and beverages
Flexible time off
Competitive salary and equity
Wifi & cellphone stipend
Braintrust is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
","descriptionPlain":"ABOUT THE COMPANY\n\nBraintrust is the agent observability platform. By actively applying intelligence to agent traces and automatically surfacing the most critical patterns, Braintrust gives teams the visibility to understand how agents behave in production and the tools to improve them.\n\nTeams at Notion, Stripe, Box, OpenAI, and Cloudflare use Braintrust to trace their agents, find the issues in their observability data, and run evals that tell them how to improve.\n\n\nABOUT THE ROLE\n\nBraintrust is looking for an Enterprise Account Executive who will be responsible for prospecting and closing new business across the West Region of the US.\n\nBraintrust already has a strong base of early customers including Stripe, Notion, Instacart, and Airtable, which you'll be able to build on to help us expand. Our primary users are software engineers, so you'll need to be comfortable working with a technical audience. \n\n\n\n\nWHAT YOU’LL DO\n\n - As part of the foundational sales team, you'll help develop our GTM strategy and close key customer accounts.\n\n - Build and own the entire sales process including engaging with potential customers, negotiating and closing contracts, customer retention, and renewals.\n\n - Navigate complex sales and win trust through consultative sales conversations with technical teams.\n\n\nIDEAL CANDIDATE CREDENTIALS\n\n - You have 3-5+ years of full cycle sales experience, selling to technical audiences.\n\n - You have the drive and willingness to go deep on our product to carry a technical conversation with AI teams.\n\n - You are ready to roll up your sleeves and drive impact to exceed revenue targets.\n\n - You have a strong worth ethic, competitive drive, and you naturally inspire and motivate those around you.\n\n - You have thrived in environments where things are sometimes loosely defined and may have competing priorities or deadlines.\n\n\nBENEFITS INCLUDE\n\n - Medical, dental, and vision insurance\n\n - Daily lunch, snacks, and beverages\n\n - Flexible time off\n\n - Competitive salary and equity\n\n - Wifi & cellphone stipend \n\n\nEQUAL OPPORTUNITY\n\nBraintrust is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status."},{"id":"e1bc9095-2460-4cf4-957f-ba076b6cb5ba","title":"Solutions Engineer (East Region)","department":"GTM","team":"Solutions Engineers","employmentType":"FullTime","location":"New York City","secondaryLocations":[],"publishedAt":"2026-03-13T15:57:48.264+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York City"}},"jobUrl":"https://jobs.ashbyhq.com/braintrust/e1bc9095-2460-4cf4-957f-ba076b6cb5ba","applyUrl":"https://jobs.ashbyhq.com/braintrust/e1bc9095-2460-4cf4-957f-ba076b6cb5ba/application","descriptionHtml":"Braintrust is the agent observability platform. By actively applying intelligence to agent traces and automatically surfacing the most critical patterns, Braintrust gives teams the visibility to understand how agents behave in production and the tools to improve them.
Teams at Notion, Stripe, Box, OpenAI, and Cloudflare use Braintrust to trace their agents, find the issues in their observability data, and run evals that tell them how to improve.
We are looking to hire a Solutions Engineer to partner with our sales team to navigate every part of the sales process. In this role, you'll working closely with technical stakeholders at companies ranging from small startups to massive enterprises. Our primary users are software engineers and PMs at world-class tech companies who are working to leverage GenAI.
This role is based in our NYC, NY office.
Partner with our sales team to articulate the overall Braintrust value proposition, vision, and strategy to customers
Own the technical engagement with customers and help close complex opportunities through advanced competitive knowledge, technical skill and credibility
Deliver product and technical presentations to potential and existing customers
Effectively communicate with customers and internal teams to provide feedback on our products and the competitive landscape
Work with the team to enhance documentation, write blog posts, record videos, contribute knowledge base articles and create other public or private enablement material
5+ years of experience as a Sales Engineer or in solutions consulting
Ability to connect a customer's specific problems to Braintrust's solutions
Proficiency in Typescript and Python
Has written prompts / tinkered with GPT models and apps
Medical, dental, and vision insurance
Daily lunch, snacks, and beverages
Flexible time off
Competitive salary and equity
Wifi & cellphone stipend
Braintrust is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
","descriptionPlain":"ABOUT THE COMPANY\n\nBraintrust is the agent observability platform. By actively applying intelligence to agent traces and automatically surfacing the most critical patterns, Braintrust gives teams the visibility to understand how agents behave in production and the tools to improve them.\n\nTeams at Notion, Stripe, Box, OpenAI, and Cloudflare use Braintrust to trace their agents, find the issues in their observability data, and run evals that tell them how to improve.\n\n\nABOUT THE ROLE\n\nWe are looking to hire a Solutions Engineer to partner with our sales team to navigate every part of the sales process. In this role, you'll working closely with technical stakeholders at companies ranging from small startups to massive enterprises. Our primary users are software engineers and PMs at world-class tech companies who are working to leverage GenAI. \n\nThis role is based in our NYC, NY office.\n\n\n\n\nWHAT YOU'LL DO\n\n - Partner with our sales team to articulate the overall Braintrust value proposition, vision, and strategy to customers\n\n - Own the technical engagement with customers and help close complex opportunities through advanced competitive knowledge, technical skill and credibility\n\n - Deliver product and technical presentations to potential and existing customers\n\n - Effectively communicate with customers and internal teams to provide feedback on our products and the competitive landscape\n\n - Work with the team to enhance documentation, write blog posts, record videos, contribute knowledge base articles and create other public or private enablement material\n\n\nIDEAL CANDIDATE CREDENTIALS\n\n - 5+ years of experience as a Sales Engineer or in solutions consulting\n\n - Ability to connect a customer's specific problems to Braintrust's solutions\n\n - Proficiency in Typescript and Python\n\n - Has written prompts / tinkered with GPT models and apps\n\n\nBENEFITS INCLUDE\n\n - Medical, dental, and vision insurance\n\n - Daily lunch, snacks, and beverages\n\n - Flexible time off\n\n - Competitive salary and equity\n\n - Wifi & cellphone stipend \n\n\nEQUAL OPPORTUNITY\n\nBraintrust is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status."},{"id":"b4ea5780-8b8c-4969-a824-416a70de23c2","title":"Software Engineer, Developer Experience","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[{"location":"New York City","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York City"}}},{"location":"Seattle","address":{"postalAddress":{"addressRegion":"Washington","addressCountry":"United States","addressLocality":"Seattle"}}}],"publishedAt":"2026-06-04T07:50:46.115+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/braintrust/b4ea5780-8b8c-4969-a824-416a70de23c2","applyUrl":"https://jobs.ashbyhq.com/braintrust/b4ea5780-8b8c-4969-a824-416a70de23c2/application","descriptionHtml":"Braintrust is the agent observability platform. By actively applying intelligence to agent traces and automatically surfacing the most critical patterns, Braintrust gives teams the visibility to understand how agents behave in production and the tools to improve them.
Teams at Notion, Stripe, Box, OpenAI, and Cloudflare use Braintrust to trace their agents, find the issues in their observability data, and run evals that tell them how to improve.
We're looking for an Engineer who loves building tools for other engineers. You'll own the systems we touch every day — local dev, CI, and the deploy pipeline — and make shipping to production fast, safe, and reliable. The work compounds across every engineer at the company and is very important to our whole team
Work directly with the engineering team to find friction and remove it — help them be nimble, happy and productive
Drive CI runtime down: parallelization, caching, sharding, test selection, and killing flakes
Own the deploy pipeline: progressive rollouts, fast rollbacks, and clear signals when something is wrong
Own the our build toolchain — bundlers, compilers, monorepo tooling — and keep cold builds and rebuilds fast as the codebase and archictecture grows
Harden our supply chain: SBOMs, signed artifacts, locked-down GitHub Actions, secret hygiene, and provenance for every build
Build CLIs, GitHub Apps, and bots that make the right thing the easy thing
5+ years building developer tools, CI/CD, or platform infrastructure
A track record of taking slow, painful workflows and making them fast and pleasant
Deep GitHub expertise: Actions, Apps, APIs, merge queues, and branch protections
Strong fluency with JavaScript/TypeScript build and bundling tools (esbuild, swc, Vite, Turbopack, tsc, pnpm) and a clear sense of when to reach for which
Comfortable profiling and optimizing across the stack — flamegraphs, tracing, and just plain measurement
Supply chain security experience: SBOMs, Sigstore/cosign, SLSA, GitHub Actions hardening
Strong opinions on safe, reliable production deploys
Medical, dental, and vision insurance
Daily lunch, snacks, and beverages
Flexible time off
Competitive salary and equity
Wifi & cellphone stipend
Braintrust is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
","descriptionPlain":"ABOUT THE COMPANY\n\nBraintrust is the agent observability platform. By actively applying intelligence to agent traces and automatically surfacing the most critical patterns, Braintrust gives teams the visibility to understand how agents behave in production and the tools to improve them.\n\nTeams at Notion, Stripe, Box, OpenAI, and Cloudflare use Braintrust to trace their agents, find the issues in their observability data, and run evals that tell them how to improve.\n\n\nABOUT THE ROLE\n\nWe're looking for an Engineer who loves building tools for other engineers. You'll own the systems we touch every day — local dev, CI, and the deploy pipeline — and make shipping to production fast, safe, and reliable. The work compounds across every engineer at the company and is very important to our whole team\n\n\n\n\nWHAT YOU'LL DO\n\n - Work directly with the engineering team to find friction and remove it — help them be nimble, happy and productive\n\n - Drive CI runtime down: parallelization, caching, sharding, test selection, and killing flakes\n\n - Own the deploy pipeline: progressive rollouts, fast rollbacks, and clear signals when something is wrong\n\n - Own the our build toolchain — bundlers, compilers, monorepo tooling — and keep cold builds and rebuilds fast as the codebase and archictecture grows\n\n - Harden our supply chain: SBOMs, signed artifacts, locked-down GitHub Actions, secret hygiene, and provenance for every build\n\n - Build CLIs, GitHub Apps, and bots that make the right thing the easy thing\n\n\nIDEAL CANDIDATE CREDENTIALS\n\n - 5+ years building developer tools, CI/CD, or platform infrastructure\n\n - A track record of taking slow, painful workflows and making them fast and pleasant\n\n - Deep GitHub expertise: Actions, Apps, APIs, merge queues, and branch protections\n\n - Strong fluency with JavaScript/TypeScript build and bundling tools (esbuild, swc, Vite, Turbopack, tsc, pnpm) and a clear sense of when to reach for which\n\n - Comfortable profiling and optimizing across the stack — flamegraphs, tracing, and just plain measurement\n\n - Supply chain security experience: SBOMs, Sigstore/cosign, SLSA, GitHub Actions hardening\n\n - Strong opinions on safe, reliable production deploys\n\n\nBENEFITS INCLUDE\n\n - Medical, dental, and vision insurance\n\n - Daily lunch, snacks, and beverages\n\n - Flexible time off\n\n - Competitive salary and equity\n\n - Wifi & cellphone stipend \n\n\nEQUAL OPPORTUNITY\n\nBraintrust is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status."},{"id":"7f372e5a-0870-4662-b5c6-7f76c1234fda","title":"Enterprise Account Executive (East Region)","department":"GTM","team":"Account Executives","employmentType":"FullTime","location":"New York City","secondaryLocations":[{"location":"Boston","address":{"postalAddress":{"addressCountry":"United States"}}}],"publishedAt":"2026-04-21T16:49:40.932+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York City"}},"jobUrl":"https://jobs.ashbyhq.com/braintrust/7f372e5a-0870-4662-b5c6-7f76c1234fda","applyUrl":"https://jobs.ashbyhq.com/braintrust/7f372e5a-0870-4662-b5c6-7f76c1234fda/application","descriptionHtml":"Braintrust is the agent observability platform. By actively applying intelligence to agent traces and automatically surfacing the most critical patterns, Braintrust gives teams the visibility to understand how agents behave in production and the tools to improve them.
Teams at Notion, Stripe, Box, OpenAI, and Cloudflare use Braintrust to trace their agents, find the issues in their observability data, and run evals that tell them how to improve.
Braintrust is looking for an Enterprise Account Executive who will be responsible for prospecting and closing new business across the East Region of the US.
Braintrust already has a strong base of early customers including Stripe, Notion, Instacart, and Airtable, which you'll be able to build on to help us expand. Our primary users are software engineers, so you'll need to be comfortable working with a technical audience.
As part of the foundational sales team, you'll help develop our GTM strategy and close key customer accounts.
Build and own the entire sales process including engaging with potential customers, negotiating and closing contracts, customer retention, and renewals.
Navigate complex sales and win trust through consultative sales conversations with technical teams.
You have 3-5+ years of full cycle sales experience, selling to technical audiences.
You have the drive and willingness to go deep on our product to carry a technical conversation with AI teams.
You are ready to roll up your sleeves and drive impact to exceed revenue targets.
You have a strong worth ethic, competitive drive, and you naturally inspire and motivate those around you.
You have thrived in environments where things are sometimes loosely defined and may have competing priorities or deadlines.
Medical, dental, and vision insurance
Daily lunch, snacks, and beverages
Flexible time off
Competitive salary and equity
Wifi & cellphone stipend
Braintrust is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
","descriptionPlain":"ABOUT THE COMPANY\n\nBraintrust is the agent observability platform. By actively applying intelligence to agent traces and automatically surfacing the most critical patterns, Braintrust gives teams the visibility to understand how agents behave in production and the tools to improve them.\n\nTeams at Notion, Stripe, Box, OpenAI, and Cloudflare use Braintrust to trace their agents, find the issues in their observability data, and run evals that tell them how to improve.\n\n\nABOUT THE ROLE\n\nBraintrust is looking for an Enterprise Account Executive who will be responsible for prospecting and closing new business across the East Region of the US.\n\nBraintrust already has a strong base of early customers including Stripe, Notion, Instacart, and Airtable, which you'll be able to build on to help us expand. Our primary users are software engineers, so you'll need to be comfortable working with a technical audience. \n\n\n\n\nWHAT YOU’LL DO\n\n - As part of the foundational sales team, you'll help develop our GTM strategy and close key customer accounts.\n\n - Build and own the entire sales process including engaging with potential customers, negotiating and closing contracts, customer retention, and renewals.\n\n - Navigate complex sales and win trust through consultative sales conversations with technical teams.\n\n\nIDEAL CANDIDATE CREDENTIALS\n\n - You have 3-5+ years of full cycle sales experience, selling to technical audiences.\n\n - You have the drive and willingness to go deep on our product to carry a technical conversation with AI teams.\n\n - You are ready to roll up your sleeves and drive impact to exceed revenue targets.\n\n - You have a strong worth ethic, competitive drive, and you naturally inspire and motivate those around you.\n\n - You have thrived in environments where things are sometimes loosely defined and may have competing priorities or deadlines.\n\n\nBENEFITS INCLUDE\n\n - Medical, dental, and vision insurance\n\n - Daily lunch, snacks, and beverages\n\n - Flexible time off\n\n - Competitive salary and equity\n\n - Wifi & cellphone stipend \n\n\nEQUAL OPPORTUNITY\n\nBraintrust is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status."},{"id":"1eff314f-8261-484b-9ead-e44646d79003","title":"Strategic Account Executive (Central Region)","department":"GTM","team":"Account Executives","employmentType":"FullTime","location":"Austin","secondaryLocations":[{"location":"Chicago","address":{"postalAddress":{"addressRegion":"Illinois","addressCountry":"United States","addressLocality":"Chicago"}}},{"location":"Denver","address":{"postalAddress":{"addressRegion":"Colorado","addressCountry":"U.S.A","addressLocality":"Denver"}}}],"publishedAt":"2026-04-21T17:12:40.582+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressRegion":"Texas","addressCountry":"United States","addressLocality":"Austin"}},"jobUrl":"https://jobs.ashbyhq.com/braintrust/1eff314f-8261-484b-9ead-e44646d79003","applyUrl":"https://jobs.ashbyhq.com/braintrust/1eff314f-8261-484b-9ead-e44646d79003/application","descriptionHtml":"Braintrust is the agent observability platform. By actively applying intelligence to agent traces and automatically surfacing the most critical patterns, Braintrust gives teams the visibility to understand how agents behave in production and the tools to improve them.
Teams at Notion, Stripe, Box, OpenAI, and Cloudflare use Braintrust to trace their agents, find the issues in their observability data, and run evals that tell them how to improve.
Braintrust is looking for an Strategic Account Executive who will be responsible for prospecting and closing new business across the Central Region of the US.
Braintrust already has a strong base of early customers including Stripe, Notion, Instacart, and Airtable, which you'll be able to build on to help us expand. Our primary users are software engineers, so you'll need to be comfortable working with a technical audience.
This role is remote and must be based in Denver, Austin, or Chicago.
As part of the foundational sales team, you'll help develop our GTM strategy and close key customer accounts.
Build and own the entire sales process including engaging with potential customers, negotiating and closing contracts, customer retention, and renewals.
Navigate complex sales and win trust through consultative sales conversations with technical teams.
You have 5+ years of full cycle sales experience, selling to technical audiences.
You have the drive and willingness to go deep on our product to carry a technical conversation with AI teams.
You are ready to roll up your sleeves and drive impact to exceed revenue targets.
You have a strong worth ethic, competitive drive, and you naturally inspire and motivate those around you.
You have thrived in environments where things are sometimes loosely defined and may have competing priorities or deadlines.
Medical, dental, and vision insurance
Daily lunch, snacks, and beverages
Flexible time off
Competitive salary and equity
Wifi & cellphone stipend
Braintrust is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
","descriptionPlain":"ABOUT THE COMPANY\n\nBraintrust is the agent observability platform. By actively applying intelligence to agent traces and automatically surfacing the most critical patterns, Braintrust gives teams the visibility to understand how agents behave in production and the tools to improve them.\n\nTeams at Notion, Stripe, Box, OpenAI, and Cloudflare use Braintrust to trace their agents, find the issues in their observability data, and run evals that tell them how to improve.\n\n\nABOUT THE ROLE\n\nBraintrust is looking for an Strategic Account Executive who will be responsible for prospecting and closing new business across the Central Region of the US.\n\nBraintrust already has a strong base of early customers including Stripe, Notion, Instacart, and Airtable, which you'll be able to build on to help us expand. Our primary users are software engineers, so you'll need to be comfortable working with a technical audience. \n\nThis role is remote and must be based in Denver, Austin, or Chicago.\n\n\n\n\nWHAT YOU’LL DO\n\n - As part of the foundational sales team, you'll help develop our GTM strategy and close key customer accounts.\n\n - Build and own the entire sales process including engaging with potential customers, negotiating and closing contracts, customer retention, and renewals.\n\n - Navigate complex sales and win trust through consultative sales conversations with technical teams.\n\n\nIDEAL CANDIDATE CREDENTIALS\n\n - You have 5+ years of full cycle sales experience, selling to technical audiences.\n\n - You have the drive and willingness to go deep on our product to carry a technical conversation with AI teams.\n\n - You are ready to roll up your sleeves and drive impact to exceed revenue targets.\n\n - You have a strong worth ethic, competitive drive, and you naturally inspire and motivate those around you.\n\n - You have thrived in environments where things are sometimes loosely defined and may have competing priorities or deadlines.\n\n\nBENEFITS INCLUDE\n\n - Medical, dental, and vision insurance\n\n - Daily lunch, snacks, and beverages\n\n - Flexible time off\n\n - Competitive salary and equity\n\n - Wifi & cellphone stipend \n\n\nEQUAL OPPORTUNITY\n\nBraintrust is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status."},{"id":"068bb08d-9235-4342-9229-27ffcaf59e3f","title":"Head of Finance","department":"Operations","team":"Operations","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[],"publishedAt":"2026-05-28T17:39:19.859+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/braintrust/068bb08d-9235-4342-9229-27ffcaf59e3f","applyUrl":"https://jobs.ashbyhq.com/braintrust/068bb08d-9235-4342-9229-27ffcaf59e3f/application","descriptionHtml":"Braintrust is the agent observability platform. By actively applying intelligence to agent traces and automatically surfacing the most critical patterns, Braintrust gives teams the visibility to understand how agents behave in production and the tools to improve them.
Teams at Notion, Stripe, Box, OpenAI, and Cloudflare use Braintrust to trace their agents, find the issues in their observability data, and run evals that tell them how to improve.
As the Head of Finance, you will build and lead Braintrust’s finance function from the ground up. You’ll sit at the center of our most critical decisions, owning planning, stress-testing bets, and partnering directly with our leadership team to allocate capital against our biggest opportunities.
You’ll play a critical role in how Braintrust scales. In the early stages, this is a hands-on role where you will build financial models, manage forecasting, and establish operational discipline. Over time, you will define our strategic finance function, build repeatable processes, and scale a high-performing team.
You’ll partner closely with GTM, Marketing, Engineering, and Operations to ensure decisions are grounded in sound economic principles and long-term value creation, while feeding insights back into how we improve our business model.
Strategic Planning & Forecasting: Manage forecasting, financial planning, and capital allocation. Own our quarterly and annual planning cycle end-to-end, guiding overall company strategy and resource allocation.
Financial Discipline & Budgeting: Ensure financial discipline and set budgets across the organization. Establish and uphold rigorous financial principles, ensuring teams make decisions grounded in strong unit economics.
Performance Monitoring: Monitor KPIs and performance across teams and the overall company. Build dashboards and identify the right levers to accelerate growth and efficiency.
Headcount & Hiring Strategy: Collaborate closely with the recruiting team and managers on headcount planning, hiring prioritization, and organizational scaling.
Treasury & Cash Management: Manage treasury strategy, monitor cash flow, and optimize our capital structure to support hyper-growth.
Cross-Functional Partnership: Operate cross-functionally by design, partnering deeply with Sales, Marketing, and Engineering, to ensure aligned priorities and data-driven decision-making.
Board & Investor Relations: Create materials for our Board meetings and serve as a key partner on future fundraising processes, communicating our financial performance and long-term strategy.
Experience: 8-12+ years of progressive finance experience in Strategic Finance, FP&A, Corporate Finance, or Investment Banking, ideally within a high-growth B2B SaaS or AI technology company.
Leadership: Proven track record of building or leading a finance function, with the ability to operate both strategically and hands-on in an early-stage or scaling environment.
Analytical Rigor: Deep expertise in financial modeling, long-range planning, and capital allocation. You can build from scratch, stress-test assumptions, and translate complex data into clear strategic insight.
Business Acumen: A strategic and business-minded perspective, capable of balancing financial rigor with bold, long-term thinking. Familiarity with ARR-based business metrics and subscription economics.
Communication: Excellent written and verbal communication skills, with the ability to distill complex financial topics into clear, compelling narratives for executives, the Board, and investors.
Execution: High ownership mentality. You take initiative, drive projects to completion, and hold yourself to a high bar. You can take ambiguous business needs and turn them into structured, executable plans.
Medical, dental, and vision insurance
Daily lunch, snacks, and beverages
Flexible time off
Competitive salary and equity
Wifi & cellphone stipend
Braintrust is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
","descriptionPlain":"ABOUT THE COMPANY\n\nBraintrust is the agent observability platform. By actively applying intelligence to agent traces and automatically surfacing the most critical patterns, Braintrust gives teams the visibility to understand how agents behave in production and the tools to improve them.\n\nTeams at Notion, Stripe, Box, OpenAI, and Cloudflare use Braintrust to trace their agents, find the issues in their observability data, and run evals that tell them how to improve.\n\n\nABOUT THE ROLE\n\nAs the Head of Finance, you will build and lead Braintrust’s finance function from the ground up. You’ll sit at the center of our most critical decisions, owning planning, stress-testing bets, and partnering directly with our leadership team to allocate capital against our biggest opportunities.\n\nYou’ll play a critical role in how Braintrust scales. In the early stages, this is a hands-on role where you will build financial models, manage forecasting, and establish operational discipline. Over time, you will define our strategic finance function, build repeatable processes, and scale a high-performing team.\n\nYou’ll partner closely with GTM, Marketing, Engineering, and Operations to ensure decisions are grounded in sound economic principles and long-term value creation, while feeding insights back into how we improve our business model.\n\n\nWHAT YOU’LL DO\n\n - Strategic Planning & Forecasting: Manage forecasting, financial planning, and capital allocation. Own our quarterly and annual planning cycle end-to-end, guiding overall company strategy and resource allocation.\n\n - Financial Discipline & Budgeting: Ensure financial discipline and set budgets across the organization. Establish and uphold rigorous financial principles, ensuring teams make decisions grounded in strong unit economics.\n\n - Performance Monitoring: Monitor KPIs and performance across teams and the overall company. Build dashboards and identify the right levers to accelerate growth and efficiency.\n\n - Headcount & Hiring Strategy: Collaborate closely with the recruiting team and managers on headcount planning, hiring prioritization, and organizational scaling.\n\n - Treasury & Cash Management: Manage treasury strategy, monitor cash flow, and optimize our capital structure to support hyper-growth.\n\n - Cross-Functional Partnership: Operate cross-functionally by design, partnering deeply with Sales, Marketing, and Engineering, to ensure aligned priorities and data-driven decision-making.\n\n - Board & Investor Relations: Create materials for our Board meetings and serve as a key partner on future fundraising processes, communicating our financial performance and long-term strategy.\n\n\nIDEAL CANDIDATE CREDENTIALS\n\n - Experience: 8-12+ years of progressive finance experience in Strategic Finance, FP&A, Corporate Finance, or Investment Banking, ideally within a high-growth B2B SaaS or AI technology company.\n\n - Leadership: Proven track record of building or leading a finance function, with the ability to operate both strategically and hands-on in an early-stage or scaling environment.\n\n - Analytical Rigor: Deep expertise in financial modeling, long-range planning, and capital allocation. You can build from scratch, stress-test assumptions, and translate complex data into clear strategic insight.\n\n - Business Acumen: A strategic and business-minded perspective, capable of balancing financial rigor with bold, long-term thinking. Familiarity with ARR-based business metrics and subscription economics.\n\n - Communication: Excellent written and verbal communication skills, with the ability to distill complex financial topics into clear, compelling narratives for executives, the Board, and investors.\n\n - Execution: High ownership mentality. You take initiative, drive projects to completion, and hold yourself to a high bar. You can take ambiguous business needs and turn them into structured, executable plans.\n\n\nBENEFITS INCLUDE\n\n - Medical, dental, and vision insurance\n\n - Daily lunch, snacks, and beverages\n\n - Flexible time off\n\n - Competitive salary and equity\n\n - Wifi & cellphone stipend \n\n\nEQUAL OPPORTUNITY\n\nBraintrust is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status."},{"id":"19d791ab-1e90-4182-8a96-df697b8adf19","title":"Strategic Account Executive (West Region)","department":"GTM","team":"Account Executives","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[],"publishedAt":"2026-06-11T23:17:50.859+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/braintrust/19d791ab-1e90-4182-8a96-df697b8adf19","applyUrl":"https://jobs.ashbyhq.com/braintrust/19d791ab-1e90-4182-8a96-df697b8adf19/application","descriptionHtml":"Braintrust is the agent observability platform. By actively applying intelligence to agent traces and automatically surfacing the most critical patterns, Braintrust gives teams the visibility to understand how agents behave in production and the tools to improve them.
Teams at Notion, Stripe, Box, OpenAI, and Cloudflare use Braintrust to trace their agents, find the issues in their observability data, and run evals that tell them how to improve.
Braintrust is looking for an Strategic Account Executive who will be responsible for prospecting and closing new business across the West region of the US.
Braintrust already has a strong base of early customers including Stripe, Notion, Instacart, and Airtable, which you'll be able to build on to help us expand. Our primary users are software engineers, so you'll need to be comfortable working with a technical audience.
This role is based in San Francisco, CA.
As part of the foundational sales team, you'll help develop our GTM strategy and close key customer accounts.
Build and own the entire sales process including engaging with potential customers, negotiating and closing contracts, customer retention, and renewals.
Navigate complex sales and win trust through consultative sales conversations with technical teams.
You have 5-10+ years of full cycle sales experience, selling to technical audiences. Ideally to very large companies with complex deal cycles.
You have the drive and willingness to go deep on our product to carry a technical conversation with AI teams.
You are ready to roll up your sleeves and drive impact to exceed revenue targets.
You have a strong worth ethic, competitive drive, and you naturally inspire and motivate those around you.
You have thrived in environments where things are sometimes loosely defined and may have competing priorities or deadlines.
Medical, dental, and vision insurance
Daily lunch, snacks, and beverages
Flexible time off
Competitive salary and equity
Wifi & cellphone stipend
Braintrust is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
","descriptionPlain":"ABOUT THE COMPANY\n\nBraintrust is the agent observability platform. By actively applying intelligence to agent traces and automatically surfacing the most critical patterns, Braintrust gives teams the visibility to understand how agents behave in production and the tools to improve them.\n\nTeams at Notion, Stripe, Box, OpenAI, and Cloudflare use Braintrust to trace their agents, find the issues in their observability data, and run evals that tell them how to improve.\n\n\nABOUT THE ROLE\n\nBraintrust is looking for an Strategic Account Executive who will be responsible for prospecting and closing new business across the West region of the US.\n\nBraintrust already has a strong base of early customers including Stripe, Notion, Instacart, and Airtable, which you'll be able to build on to help us expand. Our primary users are software engineers, so you'll need to be comfortable working with a technical audience. \n\nThis role is based in San Francisco, CA.\n\n\n\n\nWHAT YOU’LL DO\n\n - As part of the foundational sales team, you'll help develop our GTM strategy and close key customer accounts.\n\n - Build and own the entire sales process including engaging with potential customers, negotiating and closing contracts, customer retention, and renewals.\n\n - Navigate complex sales and win trust through consultative sales conversations with technical teams.\n\n\nIDEAL CANDIDATE CREDENTIALS\n\n - You have 5-10+ years of full cycle sales experience, selling to technical audiences. Ideally to very large companies with complex deal cycles. \n\n - You have the drive and willingness to go deep on our product to carry a technical conversation with AI teams.\n\n - You are ready to roll up your sleeves and drive impact to exceed revenue targets.\n\n - You have a strong worth ethic, competitive drive, and you naturally inspire and motivate those around you.\n\n - You have thrived in environments where things are sometimes loosely defined and may have competing priorities or deadlines.\n\n\nBENEFITS INCLUDE\n\n - Medical, dental, and vision insurance\n\n - Daily lunch, snacks, and beverages\n\n - Flexible time off\n\n - Competitive salary and equity\n\n - Wifi & cellphone stipend \n\n\nEQUAL OPPORTUNITY\n\nBraintrust is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status."},{"id":"d1756ad8-be7c-4acd-961e-7e81e4f69024","title":"Founding Data Engineer","department":"Marketing","team":"Marketing","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[],"publishedAt":"2026-07-13T17:23:28.733+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/braintrust/d1756ad8-be7c-4acd-961e-7e81e4f69024","applyUrl":"https://jobs.ashbyhq.com/braintrust/d1756ad8-be7c-4acd-961e-7e81e4f69024/application","descriptionHtml":"Braintrust is the agent observability platform. By actively applying intelligence to agent traces and automatically surfacing the most critical patterns, Braintrust gives teams the visibility to understand how agents behave in production and the tools to improve them.
Teams at Notion, Stripe, Box, OpenAI, and Cloudflare use Braintrust to trace their agents, find the issues in their observability data, and run evals that tell them how to improve.
Braintrust is growing quickly across enterprise and self-serve customers, and our internal systems need to scale with us. You will establish our data foundation, make architectural decisions, work directly with our executive team, and help shape the data function as it grows. This is a founding, hands on role. You will decide what good looks like, and be able to build it.
The core of the job is analytics engineering. That means defining the business entities and metrics the company runs on, modeling them so they can be trusted, and making them accessible without a data person in the loop. Around that core, you will own the ingestion pipelines that feed it, the architecture decisions that hold it together, and the reliability of the whole path.
You'll partner with stakeholders across the business, and directly with executives. You will work with Product and Engineering on usage data and event schemas, with Finance on revenue and consumption reporting, and with Sales, RevOps, and Marketing on the pipeline and customer data they operate from.
Define the business entities, metrics, and semantics that Product, Finance, and GTM all build on
Design and build the core data models in SQL and dbt
Build and own ingestion from product events, CRM, and other business systems, including vendor APIs, webhooks, and sync gaps
Make architectural decisions by determining how storage, orchestration, and transformation evolve from here
Stand up self-serve analytics that includes building semantic models and trusted metrics that stakeholders can query without filing a ticket
Partner with Engineering and Product on usage data and event schemas as the product surface grows
Treat governance and reliability as part of the data model
Use AI to accelerate your own build, and keep the foundation clean and well-described enough that AI tooling on top of it has something reliable to stand on.
Where You’ll Work in the Stack:
Ingestion: Product events, CRM, and other business data sources
Modeling: SQL, dbt, business entities, and shared metric definitions
Storage and orchestration: The current environment includes Snowflake; you’ll help determine how the architecture evolves
Analytics: Semantic models and self-serve access to trusted metrics
Governance and reliability: Data quality, access controls, lineage, monitoring, and debugging
You've defined business entities and metrics, and built the models behind them
Strong command of SQL and dbt, and experience with a cloud warehouse (Snowflake or equivalent) and an orchestrator (Dagster, Airflow, or similar)
Enough engineering depth to own pipelines end to end. You can write and maintain production code, not only transformation models.
Clear judgment about data modeling, schema evolution, contracts, and lineage
Strong debugging instincts across a multi-system path, and the patience to trace a wrong number to its source
Ability to work directly with executives and functional leaders: clarifying vague requests, explaining how the data works, and negotiating priorities and tradeoffs
Comfort operating as the only data hire, balancing foundational architecture against urgent business needs
You've built a data foundation from scratch, rather than inheriting a mature one
Startup experience, especially as an early or first data hire
Experience across multiple business functions that includes Product, Finance, and GTM
Familiarity with usage-based pricing, consumption models, or PLG-plus-sales-assisted funnels
Experience with our stack, or close equivalents: Snowflake, dbt, Dagster, AWS Batch/Lambda, Fivetran, Terraform, GitHub Actions, Soda, or semantic-layer tools like Omni or Looker
You've built or used agents for internal workflows and analysis
Braintrust user :)
Braintrust has a governed set of core entities and metrics that Product, Finance, and GTM all build on
Product usage data is reliable enough that people act on it without checking it against something else first
Stakeholders can answer their own questions through trusted, self-serve models
Every automated decision and every metric has a traceable path back to its source
The foundation is documented and maintainable. Simple enough for a startup team to run solo, structured enough to hand to a larger data team as it grows.
Medical, dental, and vision insurance
Daily lunch, snacks, and beverages
Flexible time off
Competitive salary and equity
Wifi & cellphone stipend
Braintrust is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
","descriptionPlain":"ABOUT THE COMPANY\n\nBraintrust is the agent observability platform. By actively applying intelligence to agent traces and automatically surfacing the most critical patterns, Braintrust gives teams the visibility to understand how agents behave in production and the tools to improve them.\n\nTeams at Notion, Stripe, Box, OpenAI, and Cloudflare use Braintrust to trace their agents, find the issues in their observability data, and run evals that tell them how to improve.\n\n\nABOUT THE ROLE\n\nBraintrust is growing quickly across enterprise and self-serve customers, and our internal systems need to scale with us. You will establish our data foundation, make architectural decisions, work directly with our executive team, and help shape the data function as it grows. This is a founding, hands on role. You will decide what good looks like, and be able to build it. \n\nThe core of the job is analytics engineering. That means defining the business entities and metrics the company runs on, modeling them so they can be trusted, and making them accessible without a data person in the loop. Around that core, you will own the ingestion pipelines that feed it, the architecture decisions that hold it together, and the reliability of the whole path.\n\nYou'll partner with stakeholders across the business, and directly with executives. You will work with Product and Engineering on usage data and event schemas, with Finance on revenue and consumption reporting, and with Sales, RevOps, and Marketing on the pipeline and customer data they operate from.\n\n\n\nWHAT YOU WILL DO\n\n - Define the business entities, metrics, and semantics that Product, Finance, and GTM all build on\n\n - Design and build the core data models in SQL and dbt\n\n - Build and own ingestion from product events, CRM, and other business systems, including vendor APIs, webhooks, and sync gaps\n\n - Make architectural decisions by determining how storage, orchestration, and transformation evolve from here\n\n - Stand up self-serve analytics that includes building semantic models and trusted metrics that stakeholders can query without filing a ticket \n\n - Partner with Engineering and Product on usage data and event schemas as the product surface grows\n\n - Treat governance and reliability as part of the data model\n\n - Use AI to accelerate your own build, and keep the foundation clean and well-described enough that AI tooling on top of it has something reliable to stand on.\n\nWhere You’ll Work in the Stack:\n\n - Ingestion: Product events, CRM, and other business data sources\n\n - Modeling: SQL, dbt, business entities, and shared metric definitions\n\n - Storage and orchestration: The current environment includes Snowflake; you’ll help determine how the architecture evolves\n\n - Analytics: Semantic models and self-serve access to trusted metrics\n\n - Governance and reliability: Data quality, access controls, lineage, monitoring, and debugging\n\n\nABOUT YOU\n\n - You've defined business entities and metrics, and built the models behind them\n\n - Strong command of SQL and dbt, and experience with a cloud warehouse (Snowflake or equivalent) and an orchestrator (Dagster, Airflow, or similar)\n\n - Enough engineering depth to own pipelines end to end. You can write and maintain production code, not only transformation models.\n\n - Clear judgment about data modeling, schema evolution, contracts, and lineage\n\n - Strong debugging instincts across a multi-system path, and the patience to trace a wrong number to its source\n\n - Ability to work directly with executives and functional leaders: clarifying vague requests, explaining how the data works, and negotiating priorities and tradeoffs\n\n - Comfort operating as the only data hire, balancing foundational architecture against urgent business needs\n\n\nBONUS POINTS\n\n - You've built a data foundation from scratch, rather than inheriting a mature one\n\n - Startup experience, especially as an early or first data hire\n\n - Experience across multiple business functions that includes Product, Finance, and GTM\n\n - Familiarity with usage-based pricing, consumption models, or PLG-plus-sales-assisted funnels\n\n - Experience with our stack, or close equivalents: Snowflake, dbt, Dagster, AWS Batch/Lambda, Fivetran, Terraform, GitHub Actions, Soda, or semantic-layer tools like Omni or Looker\n\n - You've built or used agents for internal workflows and analysis\n\n - Braintrust user :)\n\n\nWHAT SUCCESS LOOKS LIKE\n\n - Braintrust has a governed set of core entities and metrics that Product, Finance, and GTM all build on\n\n - Product usage data is reliable enough that people act on it without checking it against something else first\n\n - Stakeholders can answer their own questions through trusted, self-serve models\n\n - Every automated decision and every metric has a traceable path back to its source\n\n - The foundation is documented and maintainable. Simple enough for a startup team to run solo, structured enough to hand to a larger data team as it grows.\n \n\n\nBENEFITS INCLUDE\n\n - Medical, dental, and vision insurance\n\n - Daily lunch, snacks, and beverages\n\n - Flexible time off\n\n - Competitive salary and equity\n\n - Wifi & cellphone stipend \n\n\nEQUAL OPPORTUNITY\n\nBraintrust is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status."},{"id":"4d483594-8864-455b-b0b4-939992455198","title":"Developer Support Engineer (Singapore)","department":"Engineering","team":"Developer Support Engineering","employmentType":"FullTime","location":"Singapore","secondaryLocations":[],"publishedAt":"2026-07-31T22:55:38.208+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/braintrust/4d483594-8864-455b-b0b4-939992455198","applyUrl":"https://jobs.ashbyhq.com/braintrust/4d483594-8864-455b-b0b4-939992455198/application","descriptionHtml":"Braintrust is the agent observability platform. By actively applying intelligence to agent traces and automatically surfacing the most critical patterns, Braintrust gives teams the visibility to understand how agents behave in production and the tools to improve them.
Teams at Notion, Stripe, Box, OpenAI, and Cloudflare use Braintrust to trace their agents, find the issues in their observability data, and run evals that tell them how to improve.
At Braintrust, surprisingly good developer support is one of our most important strategic advantages. Our customers are developers building LLM-powered applications, and they move fast. We win by helping them move faster.
We’re looking for Developer Support Engineers — both mid-level and senior — who are obsessed with helping developers overcome challenging technical blockers to achieve their goals. You’ll troubleshoot issues, identify workarounds, ship fixes, and document your findings to help future developers move faster.
This role blends technical problem solving, developer empathy, and tight collaboration with Engineering, Solutions, and Product. If you love solving complex problems, explaining technical concepts clearly, and making developers’ lives easier, we’d love to talk with you.
This role will be remote based in Singapore.
Diagnose, troubleshoot, and resolve API and SDK use issues alongside customers codebases (Python or TypeScript).
Reproduce customer-reported bugs, identify likely causes in our codebase, and collaborate with Engineering to resolve them.
Own support communications with developers using Braintrust — primarily via Slack and email — and build trust through clear, technical, and empathetic communication.
Write and maintain knowledge base documentation that turns unknowns into knowns, unblocking future developers.
Identify opportunities to improve the developer experience, including tools, documentation, and support workflows.
Write scripts, fix bugs, and contribute to internal tooling that enhances the support process.
Capture and relay customer feedback to Product and Engineering, helping shape roadmap priorities.
Participate in on-call rotations, responding to critical customer issues or providing coverage during local holidays.
Provide technical mentorship to cross functional peers and guide support processes and escalation handling.
Develop and champion opinionated stances on improving developer experience and product reliability.
Experience supporting developer-facing products as a Software Engineer, Customer Engineer, Developer Success Engineer, Technical Account Manager, or similar customer facing technical role.
Can write, debug, and reason through Python and/or TypeScript codebases.
Are comfortable learning and reasoning about APIs, SDKs, and developer tools quickly.
Take personal ownership of technical problems and follow through until customers are unblocked.
Communicate clearly, empathetically, and effectively — especially when explaining complex or confusing issues.
Are insatiably curious about use cases for LLMs and excited to support tools that make AI more measurable, reliable, and trustworthy.
Experience supporting developer tools, ML infrastructure, or observability platforms.
Familiarity with OpenAI, Anthropic, or similar LLM APIs.
Comfort working with datasets, evaluation metrics, or prompt engineering.
Experience contributing to support tooling, documentation, or product-led growth initiatives.
Have been a senior technical team member or tech lead in a high-growth environment, taking ownership of ambiguous technical scenarios.
Have submitted PRs to production codebases to fix customer-impacting issues in backend services, SDKs, or infrastructure.
Hold cloud certifications or equivalent experience troubleshooting containerized environments (e.g., Terraform, Kubernetes).
Build a culture of care, learning, and mutual support together
Solve challenging, unknown technical issues faced by developers
Pave the way for future developers and peers to benefit from your experience
Medical, dental, and vision insurance
Daily lunch, snacks, and beverages
Flexible time off
Competitive salary and equity
Wifi & cellphone stipend
Braintrust is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
","descriptionPlain":"ABOUT THE COMPANY\n\nBraintrust is the agent observability platform. By actively applying intelligence to agent traces and automatically surfacing the most critical patterns, Braintrust gives teams the visibility to understand how agents behave in production and the tools to improve them.\n\nTeams at Notion, Stripe, Box, OpenAI, and Cloudflare use Braintrust to trace their agents, find the issues in their observability data, and run evals that tell them how to improve.\n\n\nABOUT THE ROLE\n\nAt Braintrust, surprisingly good developer support is one of our most important strategic advantages. Our customers are developers building LLM-powered applications, and they move fast. We win by helping them move faster.\n\nWe’re looking for Developer Support Engineers — both mid-level and senior — who are obsessed with helping developers overcome challenging technical blockers to achieve their goals. You’ll troubleshoot issues, identify workarounds, ship fixes, and document your findings to help future developers move faster.\n\nThis role blends technical problem solving, developer empathy, and tight collaboration with Engineering, Solutions, and Product. If you love solving complex problems, explaining technical concepts clearly, and making developers’ lives easier, we’d love to talk with you.\n\nThis role will be remote based in Singapore.\n\n \n\n\nWHAT YOU’LL DO\n\n - Diagnose, troubleshoot, and resolve API and SDK use issues alongside customers codebases (Python or TypeScript).\n\n - Reproduce customer-reported bugs, identify likely causes in our codebase, and collaborate with Engineering to resolve them.\n\n - Own support communications with developers using Braintrust — primarily via Slack and email — and build trust through clear, technical, and empathetic communication.\n\n - Write and maintain knowledge base documentation that turns unknowns into knowns, unblocking future developers.\n\n - Identify opportunities to improve the developer experience, including tools, documentation, and support workflows.\n\n - Write scripts, fix bugs, and contribute to internal tooling that enhances the support process.\n\n - Capture and relay customer feedback to Product and Engineering, helping shape roadmap priorities.\n\n - Participate in on-call rotations, responding to critical customer issues or providing coverage during local holidays.\n\n - Provide technical mentorship to cross functional peers and guide support processes and escalation handling.\n\n - Develop and champion opinionated stances on improving developer experience and product reliability.\n\n \n\n\nWHAT WE'RE LOOKING FOR\n\n - Experience supporting developer-facing products as a Software Engineer, Customer Engineer, Developer Success Engineer, Technical Account Manager, or similar customer facing technical role.\n\n - Can write, debug, and reason through Python and/or TypeScript codebases.\n\n - Are comfortable learning and reasoning about APIs, SDKs, and developer tools quickly.\n\n - Take personal ownership of technical problems and follow through until customers are unblocked.\n\n - Communicate clearly, empathetically, and effectively — especially when explaining complex or confusing issues.\n\n - Are insatiably curious about use cases for LLMs and excited to support tools that make AI more measurable, reliable, and trustworthy.\n\n \n\n\nBONUS POINTS FOR\n\n - Experience supporting developer tools, ML infrastructure, or observability platforms.\n\n - Familiarity with OpenAI, Anthropic, or similar LLM APIs.\n\n - Comfort working with datasets, evaluation metrics, or prompt engineering.\n\n - Experience contributing to support tooling, documentation, or product-led growth initiatives.\n\n - Have been a senior technical team member or tech lead in a high-growth environment, taking ownership of ambiguous technical scenarios.\n\n - Have submitted PRs to production codebases to fix customer-impacting issues in backend services, SDKs, or infrastructure.\n\n - Hold cloud certifications or equivalent experience troubleshooting containerized environments (e.g., Terraform, Kubernetes).\n\n \n\n\nWHY JOIN BRAINTRUST\n\n - Build a culture of care, learning, and mutual support together\n\n - Solve challenging, unknown technical issues faced by developers\n\n - Pave the way for future developers and peers to benefit from your experience\n\n\nBENEFITS INCLUDE\n\n - Medical, dental, and vision insurance\n\n - Daily lunch, snacks, and beverages\n\n - Flexible time off\n\n - Competitive salary and equity\n\n - Wifi & cellphone stipend \n\n\nEQUAL OPPORTUNITY\n\nBraintrust is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status."},{"id":"2174aa8f-3ecc-4fe0-b726-db4c73d73e37","title":"Director, Product Engineering","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[],"publishedAt":"2026-08-25T15:22:46.556+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/braintrust/2174aa8f-3ecc-4fe0-b726-db4c73d73e37","applyUrl":"https://jobs.ashbyhq.com/braintrust/2174aa8f-3ecc-4fe0-b726-db4c73d73e37/application","descriptionHtml":"Braintrust is the agent observability platform. By actively applying intelligence to agent traces and automatically surfacing the most critical patterns, Braintrust gives teams the visibility to understand how agents behave in production and the tools to improve them.
Teams at Notion, Stripe, Box, OpenAI, and Cloudflare use Braintrust to trace their agents, find the issues in their observability data, and run evals that tell them how to improve.
We're looking for a Director of Product Engineering to lead the team building Braintrust's core product experience.
This is a hands-on engineering leadership role for someone who cares deeply about both building great products and great engineering teams. You’ll shape how we build: setting technical direction, raising our product bar, and growing an exceptional product engineering team.
Build and lead an exceptional product engineering team. Build a culture of ownership, ambition, and consistently strong execution.
Make Braintrust’s UI exceptional. Raise the bar across interaction design, performance, reliability, and product polish.
Own the technical direction of the product. Evolve our frontend architecture to support increasingly sophisticated workflows, larger datasets, and a rapidly growing customer base without sacrificing speed or quality.
Stay close to the product, customers, and code. Work alongside Product and Design to understand our users, shape the roadmap, and make the technical decisions that matter most.
Deliver ambitious product capabilities at scale. Lead the team building experiences like our prompt playground, prompt management and versioning, multiplayer human review, and LLM analysis across arbitrarily large datasets.
Build products at the frontier of how teams work with AI. From prompt experimentation and versioning to multiplayer review and large-scale LLM analysis, you’ll lead the engineering behind some of our hardest product problems.
A proven engineering leader who has built, managed, and scaled high-performing teams, with a track record of recruiting exceptional engineers and developing future leaders.
Exceptional product judgment and UI craft. You know what separates a good product from a world-class one and care deeply about usability, performance, interaction design, and the details.
Deep technical expertise in modern web applications. You’ve built sophisticated, data-intensive products and are comfortable with technologies like TypeScript, React, SQL, and Next.js.
A builder's mindset. You can think about organizational strategy one minute and dig into an architecture decision the next.
High ownership and a bias toward action. You thrive in fast-moving environments, make pragmatic decisions, and know how to create teams that move quickly without sacrificing quality.
Experience with startups or AI is valuable, but not required. We’d especially value experience building LLM-powered products or leading teams through rapid growth.
Medical, dental, and vision insurance
Daily lunch, snacks, and beverages
Flexible time off
Competitive salary and equity
Wifi & cellphone stipend
Braintrust is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
","descriptionPlain":"ABOUT THE COMPANY\n\nBraintrust is the agent observability platform. By actively applying intelligence to agent traces and automatically surfacing the most critical patterns, Braintrust gives teams the visibility to understand how agents behave in production and the tools to improve them.\n\nTeams at Notion, Stripe, Box, OpenAI, and Cloudflare use Braintrust to trace their agents, find the issues in their observability data, and run evals that tell them how to improve.\n\n\n\n\nABOUT THE ROLE\n\nWe're looking for a Director of Product Engineering to lead the team building Braintrust's core product experience.\n\nThis is a hands-on engineering leadership role for someone who cares deeply about both building great products and great engineering teams. You’ll shape how we build: setting technical direction, raising our product bar, and growing an exceptional product engineering team.\n\n\n\n\nWHAT YOU'LL DO\n\n - Build and lead an exceptional product engineering team. Build a culture of ownership, ambition, and consistently strong execution.\n\n - Make Braintrust’s UI exceptional. Raise the bar across interaction design, performance, reliability, and product polish.\n\n - Own the technical direction of the product. Evolve our frontend architecture to support increasingly sophisticated workflows, larger datasets, and a rapidly growing customer base without sacrificing speed or quality.\n\n - Stay close to the product, customers, and code. Work alongside Product and Design to understand our users, shape the roadmap, and make the technical decisions that matter most.\n\n - Deliver ambitious product capabilities at scale. Lead the team building experiences like our prompt playground, prompt management and versioning, multiplayer human review, and LLM analysis across arbitrarily large datasets.\n\n - Build products at the frontier of how teams work with AI. From prompt experimentation and versioning to multiplayer review and large-scale LLM analysis, you’ll lead the engineering behind some of our hardest product problems.\n\n\n\n\nIDEAL CANDIDATE CREDENTIALS\n\n - A proven engineering leader who has built, managed, and scaled high-performing teams, with a track record of recruiting exceptional engineers and developing future leaders.\n\n - Exceptional product judgment and UI craft. You know what separates a good product from a world-class one and care deeply about usability, performance, interaction design, and the details.\n\n - Deep technical expertise in modern web applications. You’ve built sophisticated, data-intensive products and are comfortable with technologies like TypeScript, React, SQL, and Next.js.\n\n - A builder's mindset. You can think about organizational strategy one minute and dig into an architecture decision the next.\n\n - High ownership and a bias toward action. You thrive in fast-moving environments, make pragmatic decisions, and know how to create teams that move quickly without sacrificing quality.\n\n - Experience with startups or AI is valuable, but not required. We’d especially value experience building LLM-powered products or leading teams through rapid growth.\n\n\n\n\nBENEFITS INCLUDE\n\n - Medical, dental, and vision insurance\n\n - Daily lunch, snacks, and beverages\n\n - Flexible time off\n\n - Competitive salary and equity\n\n - Wifi & cellphone stipend \n\n\nEQUAL OPPORTUNITY\n\nBraintrust is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status."},{"id":"9f2df135-af48-43f7-a5f7-46ca8841f1d9","title":"Sales Recruiter","department":"People","team":"Talent","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[],"publishedAt":"2026-09-03T16:59:04.065+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/braintrust/9f2df135-af48-43f7-a5f7-46ca8841f1d9","applyUrl":"https://jobs.ashbyhq.com/braintrust/9f2df135-af48-43f7-a5f7-46ca8841f1d9/application","descriptionHtml":"Braintrust is the agent observability platform. By actively applying intelligence to agent traces and automatically surfacing the most critical patterns, Braintrust gives teams the visibility to understand how agents behave in production and the tools to improve them.
Teams at Notion, Stripe, Box, OpenAI, and Cloudflare use Braintrust to trace their agents, find the issues in their observability data, and run evals that tell them how to improve.
We are looking for a Sales Recruiter who thrives in early-stage ambiguity and is excited to help shape how Braintrust grows.
In this role, you will be a core partner to sales and marketing leadership, with real ownership over how we find, evaluate, and close exceptional talent. This is a hands-on role for someone who enjoys building systems while staying close to the work. If you are energized by fast pace environments, a very high hiring bar, and the chance to meaningfully influence a company’s trajectory, this role is for you.
This role is based in San Francisco, CA
Own full-cycle recruiting for sales, from sourcing through offer acceptance, with a strong focus on quality and candidate experience.
Partner closely with Sales leaders to define roles, calibrate talent, and make great hiring decisions.
Clearly and authentically communicate what Braintrust is building, why it matters, and why now, serving as a trusted guide for candidates throughout the process.
Identify and execute opportunities to improve our recruiting strategy, interview process, employer brand, and candidate experience as we scale.
Build and maintain a healthy pipeline of top-tier talent, including passive candidates across multiple disciplines -- you will need to source!
Track recruiting metrics thoughtfully and use data to understand what is working, what is not, and where we should experiment.
Provide tight, actionable feedback to leadership on market dynamics, candidate sentiment, and how our story is landing.
Identify opportunities to streamline workflows and improve recruiting operations without sacrificing quality.
5+ years of full-cycle recruiting experience for Account Executives, ideally including time at a high-growth or early-stage company.
You build strong relationships with hiring partners and operate as a trusted advisor who is comfortable pushing for the best outcome.
You have successfully helped candidates understand and get excited about early-stage sales and marketing teams, including how to think about equity, ownership, and long-term growth.
You are a builder at heart. You have started something before, whether a process, initiative, team practice, or side project, and you enjoy making things better than you found them.
You take feedback well, act on it quickly, and operate with high confidence and low ego.
You are comfortable with shifting priorities, ambiguity, and balancing multiple roles without losing sight of quality.
Medical, dental, and vision insurance
Daily lunch, snacks, and beverages
Flexible time off
Competitive salary and equity
Wifi & cellphone stipend
Braintrust is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
","descriptionPlain":"ABOUT THE COMPANY\n\nBraintrust is the agent observability platform. By actively applying intelligence to agent traces and automatically surfacing the most critical patterns, Braintrust gives teams the visibility to understand how agents behave in production and the tools to improve them.\n\nTeams at Notion, Stripe, Box, OpenAI, and Cloudflare use Braintrust to trace their agents, find the issues in their observability data, and run evals that tell them how to improve.\n\n\n\n\nABOUT THE ROLE\n\nWe are looking for a Sales Recruiter who thrives in early-stage ambiguity and is excited to help shape how Braintrust grows.\n\nIn this role, you will be a core partner to sales and marketing leadership, with real ownership over how we find, evaluate, and close exceptional talent. This is a hands-on role for someone who enjoys building systems while staying close to the work. If you are energized by fast pace environments, a very high hiring bar, and the chance to meaningfully influence a company’s trajectory, this role is for you.\n\nThis role is based in San Francisco, CA\n\n\n\n\nWHAT YOU'LL DO\n\n - Own full-cycle recruiting for sales, from sourcing through offer acceptance, with a strong focus on quality and candidate experience.\n\n - Partner closely with Sales leaders to define roles, calibrate talent, and make great hiring decisions.\n\n - Clearly and authentically communicate what Braintrust is building, why it matters, and why now, serving as a trusted guide for candidates throughout the process.\n\n - Identify and execute opportunities to improve our recruiting strategy, interview process, employer brand, and candidate experience as we scale.\n\n - Build and maintain a healthy pipeline of top-tier talent, including passive candidates across multiple disciplines -- you will need to source!\n\n - Track recruiting metrics thoughtfully and use data to understand what is working, what is not, and where we should experiment.\n\n - Provide tight, actionable feedback to leadership on market dynamics, candidate sentiment, and how our story is landing.\n\n - Identify opportunities to streamline workflows and improve recruiting operations without sacrificing quality.\n\n\nIDEAL CANDIDATE CREDENTIALS\n\n - 5+ years of full-cycle recruiting experience for Account Executives, ideally including time at a high-growth or early-stage company.\n\n - You build strong relationships with hiring partners and operate as a trusted advisor who is comfortable pushing for the best outcome.\n\n - You have successfully helped candidates understand and get excited about early-stage sales and marketing teams, including how to think about equity, ownership, and long-term growth.\n\n - You are a builder at heart. You have started something before, whether a process, initiative, team practice, or side project, and you enjoy making things better than you found them.\n\n - You take feedback well, act on it quickly, and operate with high confidence and low ego.\n\n - You are comfortable with shifting priorities, ambiguity, and balancing multiple roles without losing sight of quality.\n\n\nBENEFITS INCLUDE\n\n - Medical, dental, and vision insurance\n\n - Daily lunch, snacks, and beverages\n\n - Flexible time off\n\n - Competitive salary and equity\n\n - Wifi & cellphone stipend \n\n\nEQUAL OPPORTUNITY\n\nBraintrust is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status."},{"id":"15f6868c-4172-4568-b39f-d9047c092ca8","title":"Platform Support Engineer","department":"Engineering","team":"Platform Support Engineering","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[{"location":"New York City","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York City"}}},{"location":"Seattle","address":{"postalAddress":{"addressRegion":"Washington","addressCountry":"United States","addressLocality":"Seattle"}}}],"publishedAt":"2026-09-09T15:16:27.297+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/braintrust/15f6868c-4172-4568-b39f-d9047c092ca8","applyUrl":"https://jobs.ashbyhq.com/braintrust/15f6868c-4172-4568-b39f-d9047c092ca8/application","descriptionHtml":"Braintrust is the agent observability platform. By actively applying intelligence to agent traces and automatically surfacing the most critical patterns, Braintrust gives teams the visibility to understand how agents behave in production and the tools to improve them.
Teams at Notion, Stripe, Box, OpenAI, and Cloudflare use Braintrust to trace their agents, find the issues in their observability data, and run evals that tell them how to improve.
Our largest customers don't just use Braintrust — they run it. They deploy our stack inside their own AWS, Azure, and GCP accounts, behind their own VPCs, under their own compliance requirements, at their own scale. When a hybrid deployment stalls, when ingest backs up, when a query that was fast last week isn't, they come to us. Platform Support is the team that owns that. We're the technical front line for infrastructure, performance, and reliability.
We're hiring Platform Support Engineers at both mid and senior levels to join a small, high-ownership team. You'll work shoulder to shoulder with our Cloud Infrastructure and Engineering teams, and alongside our Developer Support Engineers, who own the SDK and API side of the customer experience. If you like hard infrastructure problems, and you like them more when a real customer is on the other end, this is the role.
Own customer-facing support for hybrid and self-hosted Braintrust deployments across AWS, Azure, and GCP — from first install through steady-state operation.
Debug real infrastructure problems: Kubernetes workloads, Terraform state, networking and VPC configuration, IAM and permissions, TLS, and cloud-provider quirks.
Diagnose performance and reliability issues in the backend — ingest throughput, query latency, database and object-store behavior — using logs, metrics, and traces to get to cause rather than symptom.
Lead incident response for customer-impacting issues: triage, communicate clearly while it's still on fire, and drive it to resolution.
Ship fixes. Submit PRs to our backend services, Terraform modules, and deployment tooling rather than handing every problem to Engineering.
Build the tooling that makes the next one easier — diagnostics, health checks, preflight validation, and self-service paths that let customers unblock themselves.
Write and maintain the runbooks and deployment documentation that turn one hard-won answer into a permanent one.
Feed patterns back to Engineering and Product, so the recurring failure modes stop recurring.
Participate in an on-call rotation for critical customer issues.
Experience in a customer-facing technical role — Support Engineering, SRE, DevOps, Solutions Architecture, or Infrastructure Engineering — or backend/infra engineering experience with real appetite for customer work.
Strong Kubernetes fundamentals: you can deploy, debug, and scale actual workloads, and read a failing pod's story from its events and logs.
Hands-on Terraform, and depth in at least one major cloud (AWS strongly preferred).
Comfort in a backend codebase — Python, TypeScript, or Go — enough to reproduce a bug, trace it to its source, and fix it.
Fluency with observability tooling, and the instinct to reach for data before opinion.
Clear, calm, direct communication under pressure, especially when the customer is technical, blocked, and losing time.
Ownership. You take a problem personally and follow it until the customer is running again.
Supporting self-hosted or on-prem enterprise software, especially in regulated environments.
Multi-cloud experience, particularly Azure or GCP alongside AWS.
Database and data-infrastructure depth — Postgres, ClickHouse, or similar analytical stores.
Experience with observability, ML infrastructure, or developer platforms.
Familiarity with LLM APIs and how teams are building and evaluating agents in production.
Having built support or diagnostic tooling that measurably reduced ticket volume.
Work on genuinely hard infrastructure problems, at the scale and pace of the teams building the best AI products in the world.
Join a team early enough to shape how it operates — its standards, its tooling, and its bar.
Sit close to both the customer and the code, with the mandate to fix things in either direction.
Medical, dental, and vision insurance
Daily lunch, snacks, and beverages
Flexible time off
Competitive salary and equity
Wifi & cellphone stipend
Braintrust is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
","descriptionPlain":"ABOUT THE COMPANY\n\nBraintrust is the agent observability platform. By actively applying intelligence to agent traces and automatically surfacing the most critical patterns, Braintrust gives teams the visibility to understand how agents behave in production and the tools to improve them.\n\nTeams at Notion, Stripe, Box, OpenAI, and Cloudflare use Braintrust to trace their agents, find the issues in their observability data, and run evals that tell them how to improve.\n\n\nABOUT THE ROLE\n\nOur largest customers don't just use Braintrust — they run it. They deploy our stack inside their own AWS, Azure, and GCP accounts, behind their own VPCs, under their own compliance requirements, at their own scale. When a hybrid deployment stalls, when ingest backs up, when a query that was fast last week isn't, they come to us. Platform Support is the team that owns that. We're the technical front line for infrastructure, performance, and reliability.\n\nWe're hiring Platform Support Engineers at both mid and senior levels to join a small, high-ownership team. You'll work shoulder to shoulder with our Cloud Infrastructure and Engineering teams, and alongside our Developer Support Engineers, who own the SDK and API side of the customer experience. If you like hard infrastructure problems, and you like them more when a real customer is on the other end, this is the role.\n\n\nWHAT YOU'LL DO\n\n - Own customer-facing support for hybrid and self-hosted Braintrust deployments across AWS, Azure, and GCP — from first install through steady-state operation.\n\n - Debug real infrastructure problems: Kubernetes workloads, Terraform state, networking and VPC configuration, IAM and permissions, TLS, and cloud-provider quirks.\n\n - Diagnose performance and reliability issues in the backend — ingest throughput, query latency, database and object-store behavior — using logs, metrics, and traces to get to cause rather than symptom.\n\n - Lead incident response for customer-impacting issues: triage, communicate clearly while it's still on fire, and drive it to resolution.\n\n - Ship fixes. Submit PRs to our backend services, Terraform modules, and deployment tooling rather than handing every problem to Engineering.\n\n - Build the tooling that makes the next one easier — diagnostics, health checks, preflight validation, and self-service paths that let customers unblock themselves.\n\n - Write and maintain the runbooks and deployment documentation that turn one hard-won answer into a permanent one.\n\n - Feed patterns back to Engineering and Product, so the recurring failure modes stop recurring.\n\n - Participate in an on-call rotation for critical customer issues.\n\n\nWHAT WE'RE LOOKING FOR\n\n - Experience in a customer-facing technical role — Support Engineering, SRE, DevOps, Solutions Architecture, or Infrastructure Engineering — or backend/infra engineering experience with real appetite for customer work.\n\n - Strong Kubernetes fundamentals: you can deploy, debug, and scale actual workloads, and read a failing pod's story from its events and logs.\n\n - Hands-on Terraform, and depth in at least one major cloud (AWS strongly preferred).\n\n - Comfort in a backend codebase — Python, TypeScript, or Go — enough to reproduce a bug, trace it to its source, and fix it.\n\n - Fluency with observability tooling, and the instinct to reach for data before opinion.\n\n - Clear, calm, direct communication under pressure, especially when the customer is technical, blocked, and losing time.\n\n - Ownership. You take a problem personally and follow it until the customer is running again.\n\n\nBONUS POINTS FOR\n\n - Supporting self-hosted or on-prem enterprise software, especially in regulated environments.\n\n - Multi-cloud experience, particularly Azure or GCP alongside AWS.\n\n - Database and data-infrastructure depth — Postgres, ClickHouse, or similar analytical stores.\n\n - Experience with observability, ML infrastructure, or developer platforms.\n\n - Familiarity with LLM APIs and how teams are building and evaluating agents in production.\n\n - Having built support or diagnostic tooling that measurably reduced ticket volume.\n\n\nWHY JOIN BRAINTRUST\n\n - Work on genuinely hard infrastructure problems, at the scale and pace of the teams building the best AI products in the world.\n\n - Join a team early enough to shape how it operates — its standards, its tooling, and its bar.\n\n - Sit close to both the customer and the code, with the mandate to fix things in either direction.\n\n\nBENEFITS INCLUDE\n\n - Medical, dental, and vision insurance\n\n - Daily lunch, snacks, and beverages\n\n - Flexible time off\n\n - Competitive salary and equity\n\n - Wifi & cellphone stipend \n\n\nEQUAL OPPORTUNITY\n\nBraintrust is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status."},{"id":"5430b8aa-f294-47fa-a79a-c9ce24b4a221","title":"Platform Support Engineer (Singapore)","department":"Engineering","team":"Platform Support Engineering","employmentType":"FullTime","location":"Singapore","secondaryLocations":[],"publishedAt":"2026-09-09T15:19:05.695+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/braintrust/5430b8aa-f294-47fa-a79a-c9ce24b4a221","applyUrl":"https://jobs.ashbyhq.com/braintrust/5430b8aa-f294-47fa-a79a-c9ce24b4a221/application","descriptionHtml":"Braintrust is the agent observability platform. By actively applying intelligence to agent traces and automatically surfacing the most critical patterns, Braintrust gives teams the visibility to understand how agents behave in production and the tools to improve them.
Teams at Notion, Stripe, Box, OpenAI, and Cloudflare use Braintrust to trace their agents, find the issues in their observability data, and run evals that tell them how to improve.
Our largest customers don't just use Braintrust — they run it. They deploy our stack inside their own AWS, Azure, and GCP accounts, behind their own VPCs, under their own compliance requirements, at their own scale. When a hybrid deployment stalls, when ingest backs up, when a query that was fast last week isn't, they come to us. Platform Support is the team that owns that. We're the technical front line for infrastructure, performance, and reliability.
We're hiring Platform Support Engineers at both mid and senior levels to join a small, high-ownership team. You'll work shoulder to shoulder with our Cloud Infrastructure and Engineering teams, and alongside our Developer Support Engineers, who own the SDK and API side of the customer experience. If you like hard infrastructure problems, and you like them more when a real customer is on the other end, this is the role.
Own customer-facing support for hybrid and self-hosted Braintrust deployments across AWS, Azure, and GCP — from first install through steady-state operation.
Debug real infrastructure problems: Kubernetes workloads, Terraform state, networking and VPC configuration, IAM and permissions, TLS, and cloud-provider quirks.
Diagnose performance and reliability issues in the backend — ingest throughput, query latency, database and object-store behavior — using logs, metrics, and traces to get to cause rather than symptom.
Lead incident response for customer-impacting issues: triage, communicate clearly while it's still on fire, and drive it to resolution.
Ship fixes. Submit PRs to our backend services, Terraform modules, and deployment tooling rather than handing every problem to Engineering.
Build the tooling that makes the next one easier — diagnostics, health checks, preflight validation, and self-service paths that let customers unblock themselves.
Write and maintain the runbooks and deployment documentation that turn one hard-won answer into a permanent one.
Feed patterns back to Engineering and Product, so the recurring failure modes stop recurring.
Participate in an on-call rotation for critical customer issues.
Experience in a customer-facing technical role — Support Engineering, SRE, DevOps, Solutions Architecture, or Infrastructure Engineering — or backend/infra engineering experience with real appetite for customer work.
Strong Kubernetes fundamentals: you can deploy, debug, and scale actual workloads, and read a failing pod's story from its events and logs.
Hands-on Terraform, and depth in at least one major cloud (AWS strongly preferred).
Comfort in a backend codebase — Python, TypeScript, or Go — enough to reproduce a bug, trace it to its source, and fix it.
Fluency with observability tooling, and the instinct to reach for data before opinion.
Clear, calm, direct communication under pressure, especially when the customer is technical, blocked, and losing time.
Ownership. You take a problem personally and follow it until the customer is running again.
Supporting self-hosted or on-prem enterprise software, especially in regulated environments.
Multi-cloud experience, particularly Azure or GCP alongside AWS.
Database and data-infrastructure depth — Postgres, ClickHouse, or similar analytical stores.
Experience with observability, ML infrastructure, or developer platforms.
Familiarity with LLM APIs and how teams are building and evaluating agents in production.
Having built support or diagnostic tooling that measurably reduced ticket volume.
Work on genuinely hard infrastructure problems, at the scale and pace of the teams building the best AI products in the world.
Join a team early enough to shape how it operates — its standards, its tooling, and its bar.
Sit close to both the customer and the code, with the mandate to fix things in either direction.
Medical, dental, and vision insurance
Daily lunch, snacks, and beverages
Flexible time off
Competitive salary and equity
Wifi & cellphone stipend
Braintrust is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
","descriptionPlain":"ABOUT THE COMPANY\n\nBraintrust is the agent observability platform. By actively applying intelligence to agent traces and automatically surfacing the most critical patterns, Braintrust gives teams the visibility to understand how agents behave in production and the tools to improve them.\n\nTeams at Notion, Stripe, Box, OpenAI, and Cloudflare use Braintrust to trace their agents, find the issues in their observability data, and run evals that tell them how to improve.\n\n\nABOUT THE ROLE\n\nOur largest customers don't just use Braintrust — they run it. They deploy our stack inside their own AWS, Azure, and GCP accounts, behind their own VPCs, under their own compliance requirements, at their own scale. When a hybrid deployment stalls, when ingest backs up, when a query that was fast last week isn't, they come to us. Platform Support is the team that owns that. We're the technical front line for infrastructure, performance, and reliability.\n\nWe're hiring Platform Support Engineers at both mid and senior levels to join a small, high-ownership team. You'll work shoulder to shoulder with our Cloud Infrastructure and Engineering teams, and alongside our Developer Support Engineers, who own the SDK and API side of the customer experience. If you like hard infrastructure problems, and you like them more when a real customer is on the other end, this is the role.\n\n\nWHAT YOU'LL DO\n\n - Own customer-facing support for hybrid and self-hosted Braintrust deployments across AWS, Azure, and GCP — from first install through steady-state operation.\n\n - Debug real infrastructure problems: Kubernetes workloads, Terraform state, networking and VPC configuration, IAM and permissions, TLS, and cloud-provider quirks.\n\n - Diagnose performance and reliability issues in the backend — ingest throughput, query latency, database and object-store behavior — using logs, metrics, and traces to get to cause rather than symptom.\n\n - Lead incident response for customer-impacting issues: triage, communicate clearly while it's still on fire, and drive it to resolution.\n\n - Ship fixes. Submit PRs to our backend services, Terraform modules, and deployment tooling rather than handing every problem to Engineering.\n\n - Build the tooling that makes the next one easier — diagnostics, health checks, preflight validation, and self-service paths that let customers unblock themselves.\n\n - Write and maintain the runbooks and deployment documentation that turn one hard-won answer into a permanent one.\n\n - Feed patterns back to Engineering and Product, so the recurring failure modes stop recurring.\n\n - Participate in an on-call rotation for critical customer issues.\n\n\nWHAT WE'RE LOOKING FOR\n\n - Experience in a customer-facing technical role — Support Engineering, SRE, DevOps, Solutions Architecture, or Infrastructure Engineering — or backend/infra engineering experience with real appetite for customer work.\n\n - Strong Kubernetes fundamentals: you can deploy, debug, and scale actual workloads, and read a failing pod's story from its events and logs.\n\n - Hands-on Terraform, and depth in at least one major cloud (AWS strongly preferred).\n\n - Comfort in a backend codebase — Python, TypeScript, or Go — enough to reproduce a bug, trace it to its source, and fix it.\n\n - Fluency with observability tooling, and the instinct to reach for data before opinion.\n\n - Clear, calm, direct communication under pressure, especially when the customer is technical, blocked, and losing time.\n\n - Ownership. You take a problem personally and follow it until the customer is running again.\n\n\nBONUS POINTS FOR\n\n - Supporting self-hosted or on-prem enterprise software, especially in regulated environments.\n\n - Multi-cloud experience, particularly Azure or GCP alongside AWS.\n\n - Database and data-infrastructure depth — Postgres, ClickHouse, or similar analytical stores.\n\n - Experience with observability, ML infrastructure, or developer platforms.\n\n - Familiarity with LLM APIs and how teams are building and evaluating agents in production.\n\n - Having built support or diagnostic tooling that measurably reduced ticket volume.\n\n\nWHY JOIN BRAINTRUST\n\n - Work on genuinely hard infrastructure problems, at the scale and pace of the teams building the best AI products in the world.\n\n - Join a team early enough to shape how it operates — its standards, its tooling, and its bar.\n\n - Sit close to both the customer and the code, with the mandate to fix things in either direction.\n\n\nBENEFITS INCLUDE\n\n - Medical, dental, and vision insurance\n\n - Daily lunch, snacks, and beverages\n\n - Flexible time off\n\n - Competitive salary and equity\n\n - Wifi & cellphone stipend \n\n\nEQUAL OPPORTUNITY\n\nBraintrust is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status."},{"id":"8eab6b79-6c58-4a17-b93e-4b9fc5cbfbb5","title":"Developer Support Engineer (London)","department":"Engineering","team":"Developer Support Engineering","employmentType":"FullTime","location":"London","secondaryLocations":[],"publishedAt":"2026-09-09T17:57:58.481+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressRegion":"UK","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/braintrust/8eab6b79-6c58-4a17-b93e-4b9fc5cbfbb5","applyUrl":"https://jobs.ashbyhq.com/braintrust/8eab6b79-6c58-4a17-b93e-4b9fc5cbfbb5/application","descriptionHtml":"Braintrust is the agent observability platform. By actively applying intelligence to agent traces and automatically surfacing the most critical patterns, Braintrust gives teams the visibility to understand how agents behave in production and the tools to improve them.
Teams at Notion, Stripe, Box, OpenAI, and Cloudflare use Braintrust to trace their agents, find the issues in their observability data, and run evals that tell them how to improve.
At Braintrust, surprisingly good developer support is one of our most important strategic advantages. Our customers are developers building LLM-powered applications, and they move fast. We win by helping them move faster.
We’re looking for Developer Support Engineers — both mid-level and senior — who are obsessed with helping developers overcome challenging technical blockers to achieve their goals. You’ll troubleshoot issues, identify workarounds, ship fixes, and document your findings to help future developers move faster.
This role blends technical problem solving, developer empathy, and tight collaboration with Engineering, Solutions, and Product. If you love solving complex problems, explaining technical concepts clearly, and making developers’ lives easier, we’d love to talk with you.
This role will be remote based in London.
Diagnose, troubleshoot, and resolve API and SDK use issues alongside customers codebases (Python or TypeScript).
Reproduce customer-reported bugs, identify likely causes in our codebase, and collaborate with Engineering to resolve them.
Own support communications with developers using Braintrust — primarily via Slack and email — and build trust through clear, technical, and empathetic communication.
Write and maintain knowledge base documentation that turns unknowns into knowns, unblocking future developers.
Identify opportunities to improve the developer experience, including tools, documentation, and support workflows.
Write scripts, fix bugs, and contribute to internal tooling that enhances the support process.
Capture and relay customer feedback to Product and Engineering, helping shape roadmap priorities.
Participate in on-call rotations, responding to critical customer issues or providing coverage during local holidays.
Provide technical mentorship to cross functional peers and guide support processes and escalation handling.
Develop and champion opinionated stances on improving developer experience and product reliability.
Experience supporting developer-facing products as a Software Engineer, Customer Engineer, Developer Success Engineer, Technical Account Manager, or similar customer facing technical role.
Can write, debug, and reason through Python and/or TypeScript codebases.
Are comfortable learning and reasoning about APIs, SDKs, and developer tools quickly.
Take personal ownership of technical problems and follow through until customers are unblocked.
Communicate clearly, empathetically, and effectively — especially when explaining complex or confusing issues.
Are insatiably curious about use cases for LLMs and excited to support tools that make AI more measurable, reliable, and trustworthy.
Experience supporting developer tools, ML infrastructure, or observability platforms.
Familiarity with OpenAI, Anthropic, or similar LLM APIs.
Comfort working with datasets, evaluation metrics, or prompt engineering.
Experience contributing to support tooling, documentation, or product-led growth initiatives.
Have been a senior technical team member or tech lead in a high-growth environment, taking ownership of ambiguous technical scenarios.
Have submitted PRs to production codebases to fix customer-impacting issues in backend services, SDKs, or infrastructure.
Hold cloud certifications or equivalent experience troubleshooting containerized environments (e.g., Terraform, Kubernetes).
Build a culture of care, learning, and mutual support together
Solve challenging, unknown technical issues faced by developers
Pave the way for future developers and peers to benefit from your experience
Medical, dental, and vision insurance
Daily lunch, snacks, and beverages
Flexible time off
Competitive salary and equity
Wifi & cellphone stipend
Braintrust is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
","descriptionPlain":"ABOUT THE COMPANY\n\nBraintrust is the agent observability platform. By actively applying intelligence to agent traces and automatically surfacing the most critical patterns, Braintrust gives teams the visibility to understand how agents behave in production and the tools to improve them.\n\nTeams at Notion, Stripe, Box, OpenAI, and Cloudflare use Braintrust to trace their agents, find the issues in their observability data, and run evals that tell them how to improve.\n\n\nABOUT THE ROLE\n\nAt Braintrust, surprisingly good developer support is one of our most important strategic advantages. Our customers are developers building LLM-powered applications, and they move fast. We win by helping them move faster.\n\nWe’re looking for Developer Support Engineers — both mid-level and senior — who are obsessed with helping developers overcome challenging technical blockers to achieve their goals. You’ll troubleshoot issues, identify workarounds, ship fixes, and document your findings to help future developers move faster.\n\nThis role blends technical problem solving, developer empathy, and tight collaboration with Engineering, Solutions, and Product. If you love solving complex problems, explaining technical concepts clearly, and making developers’ lives easier, we’d love to talk with you.\n\nThis role will be remote based in London.\n\n \n\n\nWHAT YOU’LL DO\n\n - Diagnose, troubleshoot, and resolve API and SDK use issues alongside customers codebases (Python or TypeScript).\n\n - Reproduce customer-reported bugs, identify likely causes in our codebase, and collaborate with Engineering to resolve them.\n\n - Own support communications with developers using Braintrust — primarily via Slack and email — and build trust through clear, technical, and empathetic communication.\n\n - Write and maintain knowledge base documentation that turns unknowns into knowns, unblocking future developers.\n\n - Identify opportunities to improve the developer experience, including tools, documentation, and support workflows.\n\n - Write scripts, fix bugs, and contribute to internal tooling that enhances the support process.\n\n - Capture and relay customer feedback to Product and Engineering, helping shape roadmap priorities.\n\n - Participate in on-call rotations, responding to critical customer issues or providing coverage during local holidays.\n\n - Provide technical mentorship to cross functional peers and guide support processes and escalation handling.\n\n - Develop and champion opinionated stances on improving developer experience and product reliability.\n\n \n\n\nWHAT WE'RE LOOKING FOR\n\n - Experience supporting developer-facing products as a Software Engineer, Customer Engineer, Developer Success Engineer, Technical Account Manager, or similar customer facing technical role.\n\n - Can write, debug, and reason through Python and/or TypeScript codebases.\n\n - Are comfortable learning and reasoning about APIs, SDKs, and developer tools quickly.\n\n - Take personal ownership of technical problems and follow through until customers are unblocked.\n\n - Communicate clearly, empathetically, and effectively — especially when explaining complex or confusing issues.\n\n - Are insatiably curious about use cases for LLMs and excited to support tools that make AI more measurable, reliable, and trustworthy.\n\n \n\n\nBONUS POINTS FOR\n\n - Experience supporting developer tools, ML infrastructure, or observability platforms.\n\n - Familiarity with OpenAI, Anthropic, or similar LLM APIs.\n\n - Comfort working with datasets, evaluation metrics, or prompt engineering.\n\n - Experience contributing to support tooling, documentation, or product-led growth initiatives.\n\n - Have been a senior technical team member or tech lead in a high-growth environment, taking ownership of ambiguous technical scenarios.\n\n - Have submitted PRs to production codebases to fix customer-impacting issues in backend services, SDKs, or infrastructure.\n\n - Hold cloud certifications or equivalent experience troubleshooting containerized environments (e.g., Terraform, Kubernetes).\n\n \n\n\nWHY JOIN BRAINTRUST\n\n - Build a culture of care, learning, and mutual support together\n\n - Solve challenging, unknown technical issues faced by developers\n\n - Pave the way for future developers and peers to benefit from your experience\n\n\nBENEFITS INCLUDE\n\n - Medical, dental, and vision insurance\n\n - Daily lunch, snacks, and beverages\n\n - Flexible time off\n\n - Competitive salary and equity\n\n - Wifi & cellphone stipend \n\n\nEQUAL OPPORTUNITY\n\nBraintrust is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status."},{"id":"db769b91-0f9e-4eb1-8165-0511bccc3aa3","title":"Head of Field Marketing","department":"Marketing","team":"Field Marketing","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[{"location":"Seattle","address":{"postalAddress":{"addressRegion":"Washington","addressCountry":"United States","addressLocality":"Seattle"}}}],"publishedAt":"2026-10-01T17:54:07.301+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/braintrust/db769b91-0f9e-4eb1-8165-0511bccc3aa3","applyUrl":"https://jobs.ashbyhq.com/braintrust/db769b91-0f9e-4eb1-8165-0511bccc3aa3/application","descriptionHtml":"Braintrust is the agent observability platform. By actively applying intelligence to agent traces and automatically surfacing the most critical patterns, Braintrust gives teams the visibility to understand how agents behave in production and the tools to improve them.
Teams at Notion, Stripe, Box, OpenAI, and Cloudflare use Braintrust to trace their agents, find the issues in their observability data, and run evals that tell them how to improve.
Events are about people. Our customers and prospects are giving us their time and it’s our job to make that time worth it. Who welcomes them, who they meet, what they learn, whether they’re comfortable and having a good time. Hospitality is at the core of this job.
We’re looking for a Head of Field Marketing who sees themselves as a modern day patron of the communities we do business in. Someone who gets to know the people in those communities and invests in them. Who gives great ideas a room, brings interesting people together and creates space for relationships to grow.
That takes commercial instincts and the care of a great host. You understand how events help us build the business because you understand the people we’re building it with. You’ll own a program where every experience reflects that care, from a small technical workshop to a party with hundreds of guests.
Get to know our customers and prospects. Spend time with them. Understand what they’re building, what they care about and who they want to meet. Use that to build a program they actually want to be part of.
Invest in the communities we do business in. Build relationships with local organizers, technical leaders and people bringing others together. Support what’s already good and find places where Braintrust can contribute something useful.
Build the field marketing strategy. Decide where we show up, who we bring together and what we do for them. Make thoughtful bets across audiences, cities and formats with a clear reason for each.
Own the experience from invite to goodbye. The guest list, venue, programming, food, WiFi, merch and how someone is greeted when they walk in. Make sure every person delivering the event understands how we want our guests to feel.
Build with Sales. Know their accounts, territories and deals. Help them bring the right people together and build relationships that continue after the event. Own the plan for invitations and follow-up with them.
Bring partners into the program. Develop ideas with companies our audience cares about and give each partner a meaningful role. Make the whole experience feel considered and cohesive.
Own the budget, agencies and vendors. Choose people who care about their work. Set clear expectations, negotiate well and know when to spend more because it makes a meaningful difference to the guest.
Know what the program is doing for the business. Track the accounts and relationships we’re building, the pipeline we’re creating and the deals we’re helping move. Use what you learn to decide what we do next.
Build the team and operating rhythm to grow. Make it possible to do more while keeping the care and quality that make the program good. Stay close enough to the work to know when something needs your attention.
You’re a host at heart. You notice the person who doesn’t know anyone and make an introduction. You think about the room from the guest’s perspective. Hospitality shows up in how you plan and how you treat people on the day.
You’ve built field marketing programs at a devtool or infrastructure company. You understand technical audiences and can explain how your programs helped the business. You know what makes an engineer want to spend an evening with us and what makes that evening useful to an executive.
You’ll be extra successful if you’ve also been a corporate events producer. We hold our field events to the same bar as our biggest company events. Every venue is carefully selected, every detail is thought through, the WiFi works and the merch isn’t trash. You care about all of this without someone having to ask.
You understand the commercial side. You can connect audience and program decisions to our goals. You work closely with Sales and have enough conviction to push back when a request needs a better approach.
You can lead and produce. You can build the strategy, manage a team and walk a venue with a production partner. You’re comfortable making decisions and getting into the work when that’s what it takes.
You hold people to a high bar. You give clear feedback and address issues early. Agencies and vendors should make the program better and you take responsibility for the work they deliver.
Medical, dental, and vision insurance
Daily lunch, snacks, and beverages
Flexible time off
Competitive salary and equity
Wifi & cellphone stipend
Braintrust is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
","descriptionPlain":"ABOUT THE COMPANY\n\nBraintrust is the agent observability platform. By actively applying intelligence to agent traces and automatically surfacing the most critical patterns, Braintrust gives teams the visibility to understand how agents behave in production and the tools to improve them.\n\nTeams at Notion, Stripe, Box, OpenAI, and Cloudflare use Braintrust to trace their agents, find the issues in their observability data, and run evals that tell them how to improve.\n\n\nABOUT THE ROLE\n\nEvents are about people. Our customers and prospects are giving us their time and it’s our job to make that time worth it. Who welcomes them, who they meet, what they learn, whether they’re comfortable and having a good time. Hospitality is at the core of this job.\n\nWe’re looking for a Head of Field Marketing who sees themselves as a modern day patron of the communities we do business in. Someone who gets to know the people in those communities and invests in them. Who gives great ideas a room, brings interesting people together and creates space for relationships to grow.\n\nThat takes commercial instincts and the care of a great host. You understand how events help us build the business because you understand the people we’re building it with. You’ll own a program where every experience reflects that care, from a small technical workshop to a party with hundreds of guests.\n\n\n\n\nWHAT YOU'LL DO\n\n - Get to know our customers and prospects. Spend time with them. Understand what they’re building, what they care about and who they want to meet. Use that to build a program they actually want to be part of.\n\n - Invest in the communities we do business in. Build relationships with local organizers, technical leaders and people bringing others together. Support what’s already good and find places where Braintrust can contribute something useful.\n\n - Build the field marketing strategy. Decide where we show up, who we bring together and what we do for them. Make thoughtful bets across audiences, cities and formats with a clear reason for each.\n\n - Own the experience from invite to goodbye. The guest list, venue, programming, food, WiFi, merch and how someone is greeted when they walk in. Make sure every person delivering the event understands how we want our guests to feel.\n\n - Build with Sales. Know their accounts, territories and deals. Help them bring the right people together and build relationships that continue after the event. Own the plan for invitations and follow-up with them.\n\n - Bring partners into the program. Develop ideas with companies our audience cares about and give each partner a meaningful role. Make the whole experience feel considered and cohesive.\n\n - Own the budget, agencies and vendors. Choose people who care about their work. Set clear expectations, negotiate well and know when to spend more because it makes a meaningful difference to the guest.\n\n - Know what the program is doing for the business. Track the accounts and relationships we’re building, the pipeline we’re creating and the deals we’re helping move. Use what you learn to decide what we do next.\n\n - Build the team and operating rhythm to grow. Make it possible to do more while keeping the care and quality that make the program good. Stay close enough to the work to know when something needs your attention.\n\n\n\n\nIDEAL CANDIDATE CREDENTIALS\n\n - You’re a host at heart. You notice the person who doesn’t know anyone and make an introduction. You think about the room from the guest’s perspective. Hospitality shows up in how you plan and how you treat people on the day.\n\n - You’ve built field marketing programs at a devtool or infrastructure company. You understand technical audiences and can explain how your programs helped the business. You know what makes an engineer want to spend an evening with us and what makes that evening useful to an executive.\n\n - You’ll be extra successful if you’ve also been a corporate events producer. We hold our field events to the same bar as our biggest company events. Every venue is carefully selected, every detail is thought through, the WiFi works and the merch isn’t trash. You care about all of this without someone having to ask.\n\n - You understand the commercial side. You can connect audience and program decisions to our goals. You work closely with Sales and have enough conviction to push back when a request needs a better approach.\n\n - You can lead and produce. You can build the strategy, manage a team and walk a venue with a production partner. You’re comfortable making decisions and getting into the work when that’s what it takes.\n\n - You hold people to a high bar. You give clear feedback and address issues early. Agencies and vendors should make the program better and you take responsibility for the work they deliver.\n\n\n\n\nBENEFITS INCLUDE\n\n - Medical, dental, and vision insurance\n\n - Daily lunch, snacks, and beverages\n\n - Flexible time off\n\n - Competitive salary and equity\n\n - Wifi & cellphone stipend \n\n\nEQUAL OPPORTUNITY\n\nBraintrust is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status."},{"id":"d9a6212f-ccbf-4a25-8512-9d61be5c4ff8","title":"Sales Development Representative","department":"GTM","team":"GTM","employmentType":"FullTime","location":"London","secondaryLocations":[],"publishedAt":"2026-10-08T23:02:54.783+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"UK","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/braintrust/d9a6212f-ccbf-4a25-8512-9d61be5c4ff8","applyUrl":"https://jobs.ashbyhq.com/braintrust/d9a6212f-ccbf-4a25-8512-9d61be5c4ff8/application","descriptionHtml":"Braintrust is the agent observability platform. By actively applying intelligence to agent traces and automatically surfacing the most critical patterns, Braintrust gives teams the visibility to understand how agents behave in production and the tools to improve them.
Teams at Notion, Stripe, Box, OpenAI, and Cloudflare use Braintrust to trace their agents, find the issues in their observability data, and run evals that tell them how to improve.
We're looking for our first London-based Sales Development Representative to find and engage new prospects for Braintrust. The ideal candidate will be driven, curious, and eager to dive deep into the AI tech landscape, and capable of engaging in meaningful, technical conversations with prospective customers.
Research, identify, and reach out to prospects within targeted accounts through multi-channel outreach (calls, email, LinkedIn).
Consistently deliver on established monthly meeting targets that will contribute to revenue growth.
Identify key decision makers and champions within new large enterprise and strategic accounts.
Stay up-to-date with industry trends and AI developments to better understand and engage with prospects.
Bachelor's degree or equivalent practical experience in a relevant field.
1+ years in a sales or relevant role with a track record of success and high performance.
Ability to work independently in a fast-paced environment, managing multiple priorities with a results-driven approach.
Strong interpersonal and communication skills, capable of effectively engaging and building relationships with a technical audience.
A passion for making an impact and working with a team to hit key goals and metrics.
French language proficiency.
Medical, dental, and vision insurance
Daily lunch, snacks, and beverages
Flexible time off
Competitive salary and equity
Wifi & cellphone stipend
Braintrust is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
","descriptionPlain":"ABOUT THE COMPANY\n\nBraintrust is the agent observability platform. By actively applying intelligence to agent traces and automatically surfacing the most critical patterns, Braintrust gives teams the visibility to understand how agents behave in production and the tools to improve them.\n\nTeams at Notion, Stripe, Box, OpenAI, and Cloudflare use Braintrust to trace their agents, find the issues in their observability data, and run evals that tell them how to improve.\n\n\n\n\nABOUT THE ROLE\n\nWe're looking for our first London-based Sales Development Representative to find and engage new prospects for Braintrust. The ideal candidate will be driven, curious, and eager to dive deep into the AI tech landscape, and capable of engaging in meaningful, technical conversations with prospective customers. \n\n\n\n\nWHAT YOU’LL DO\n\n - Research, identify, and reach out to prospects within targeted accounts through multi-channel outreach (calls, email, LinkedIn).\n\n - Consistently deliver on established monthly meeting targets that will contribute to revenue growth. \n\n - Identify key decision makers and champions within new large enterprise and strategic accounts. \n\n - Stay up-to-date with industry trends and AI developments to better understand and engage with prospects.\n\n\n\n\nIDEAL CANDIDATE CREDENTIALS\n\n - Bachelor's degree or equivalent practical experience in a relevant field.\n\n - 1+ years in a sales or relevant role with a track record of success and high performance.\n\n - Ability to work independently in a fast-paced environment, managing multiple priorities with a results-driven approach.\n\n - Strong interpersonal and communication skills, capable of effectively engaging and building relationships with a technical audience.\n\n - A passion for making an impact and working with a team to hit key goals and metrics. \n\n - French language proficiency.\n\n\n\n\nBENEFITS INCLUDE\n\n - Medical, dental, and vision insurance\n\n - Daily lunch, snacks, and beverages\n\n - Flexible time off\n\n - Competitive salary and equity\n\n - Wifi & cellphone stipend \n\n\nEQUAL OPPORTUNITY\n\nBraintrust is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status."},{"id":"525eda64-5ca0-46c5-bac2-ef8056d3f10c","title":"Software Engineer, Billing","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[{"location":"New York City","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York City"}}},{"location":"Seattle","address":{"postalAddress":{"addressRegion":"Washington","addressCountry":"United States","addressLocality":"Seattle"}}}],"publishedAt":"2026-10-13T17:53:00.793+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/braintrust/525eda64-5ca0-46c5-bac2-ef8056d3f10c","applyUrl":"https://jobs.ashbyhq.com/braintrust/525eda64-5ca0-46c5-bac2-ef8056d3f10c/application","descriptionHtml":"Braintrust is the agent observability platform. By actively applying intelligence to agent traces and automatically surfacing the most critical patterns, Braintrust gives teams the visibility to understand how agents behave in production and the tools to improve them.
Teams at Notion, Stripe, Box, OpenAI, and Cloudflare use Braintrust to trace their agents, find the issues in their observability data, and run evals that tell them how to improve.
We’re looking for a Software Engineer, Billing to build the systems that make Braintrust’s pricing, usage, and payments accurate, scalable, and transparent.
Braintrust helps teams observe, evaluate, and improve production AI agents. Our customers generate large volumes of traces, run automated and human evaluations, use AI-powered product features, and retain data under different plans and policies. Billing needs to turn those product activities into clear, reliable customer experiences—from usage measurement and plan enforcement to invoices, credits, and account state.
You’ll work across the billing stack: usage metering, subscriptions and entitlements, payment integrations, invoicing, credits, and the internal systems that reconcile them. This is a deeply technical IC role. It is not a finance-operations role, and it is not a backend generalist role that contributes to billing occasionally.
You’ll be a technical authority on billing correctness and scale, helping Braintrust launch pricing models that let customers adopt the platform with confidence as their AI workloads grow.
Core responsibilities:
Own Braintrust billing architecture end-to-end, including metering, plans, subscriptions, entitlements, invoices, credits and payments.
Design our billing architecture to solve immediate needs and simplify billing for new features as they are developed and released.
Ensure Braintrust accurately measures and bills for product usage, including processed data, evaluation scores, model usage, and data retention.
Partner with product, infrastructure, finance, and customer-facing teams to introduce new pricing models and billing workflows with confidence.
Build the systems that power Braintrust billing, such as:
A reliable usage-metering and aggregation pipeline that turns product activity into accurate customer usage.
A subscription, limits, and entitlement system that supports plan allowances, feature access, trials, upgrades, and on-demand usage.
Internal tools and APIs for investigating billing anomalies, issuing credits, and helping customers understand their account state.
Observability across the billing pipeline, including metering lag, event completeness, reconciliation discrepancies, and payment health.
Expert-level understanding of TypeScript, Rust, SQL, backend systems, APIs, and distributed data-processing patterns
Experience building and operating production usage-based billing, payments, or subscription systems
Experience with metering, aggregation, idempotency, reconciliation, and event-driven architectures
Experience integrating with Stripe or similar payment infrastructure
Experience building or maintaining financial ledgers, credits, balances, or invoice systems is a plus
Comfortable shipping end-to-end, from backend infrastructure and data systems to internal tools and customer-facing UI
Previous experience founding or working at startups is a plus
Has an appreciation for the tension between moving quickly and preserving customer trust and billing correctness
Medical, dental, and vision insurance
Daily lunch, snacks, and beverages
Flexible time off
Competitive salary and equity
Wifi & cellphone stipend
Braintrust is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
","descriptionPlain":"ABOUT THE COMPANY\n\nBraintrust is the agent observability platform. By actively applying intelligence to agent traces and automatically surfacing the most critical patterns, Braintrust gives teams the visibility to understand how agents behave in production and the tools to improve them.\n\nTeams at Notion, Stripe, Box, OpenAI, and Cloudflare use Braintrust to trace their agents, find the issues in their observability data, and run evals that tell them how to improve.\n\n\nABOUT THE ROLE\n\nWe’re looking for a Software Engineer, Billing to build the systems that make Braintrust’s pricing, usage, and payments accurate, scalable, and transparent.\n\nBraintrust helps teams observe, evaluate, and improve production AI agents. Our customers generate large volumes of traces, run automated and human evaluations, use AI-powered product features, and retain data under different plans and policies. Billing needs to turn those product activities into clear, reliable customer experiences—from usage measurement and plan enforcement to invoices, credits, and account state.\n\nYou’ll work across the billing stack: usage metering, subscriptions and entitlements, payment integrations, invoicing, credits, and the internal systems that reconcile them. This is a deeply technical IC role. It is not a finance-operations role, and it is not a backend generalist role that contributes to billing occasionally.\n\nYou’ll be a technical authority on billing correctness and scale, helping Braintrust launch pricing models that let customers adopt the platform with confidence as their AI workloads grow.\n\n\n\nWHAT YOU'LL DO\n\nCore responsibilities:\n\n - Own Braintrust billing architecture end-to-end, including metering, plans, subscriptions, entitlements, invoices, credits and payments.\n\n - Design our billing architecture to solve immediate needs and simplify billing for new features as they are developed and released.\n\n - Ensure Braintrust accurately measures and bills for product usage, including processed data, evaluation scores, model usage, and data retention.\n\n - Partner with product, infrastructure, finance, and customer-facing teams to introduce new pricing models and billing workflows with confidence.\n\nBuild the systems that power Braintrust billing, such as:\n\n - A reliable usage-metering and aggregation pipeline that turns product activity into accurate customer usage.\n\n - A subscription, limits, and entitlement system that supports plan allowances, feature access, trials, upgrades, and on-demand usage.\n\n - Internal tools and APIs for investigating billing anomalies, issuing credits, and helping customers understand their account state.\n\n - Observability across the billing pipeline, including metering lag, event completeness, reconciliation discrepancies, and payment health.\n\n\nIDEAL CANDIDATE CREDENTIALS\n\n - Expert-level understanding of TypeScript, Rust, SQL, backend systems, APIs, and distributed data-processing patterns\n\n - Experience building and operating production usage-based billing, payments, or subscription systems\n\n - Experience with metering, aggregation, idempotency, reconciliation, and event-driven architectures\n\n - Experience integrating with Stripe or similar payment infrastructure\n\n - Experience building or maintaining financial ledgers, credits, balances, or invoice systems is a plus\n\n - Comfortable shipping end-to-end, from backend infrastructure and data systems to internal tools and customer-facing UI\n\n - Previous experience founding or working at startups is a plus\n\n - Has an appreciation for the tension between moving quickly and preserving customer trust and billing correctness\n\n\nBENEFITS INCLUDE\n\n - Medical, dental, and vision insurance\n\n - Daily lunch, snacks, and beverages\n\n - Flexible time off\n\n - Competitive salary and equity\n\n - Wifi & cellphone stipend \n\n\nEQUAL OPPORTUNITY\n\nBraintrust is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status."},{"id":"319c6491-53c1-46cf-868d-f3b4acba650c","title":"Sales Development Representative","department":"GTM","team":"GTM","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[],"publishedAt":"2026-10-06T21:49:25.425+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/braintrust/319c6491-53c1-46cf-868d-f3b4acba650c","applyUrl":"https://jobs.ashbyhq.com/braintrust/319c6491-53c1-46cf-868d-f3b4acba650c/application","descriptionHtml":"Braintrust is the agent observability platform. By actively applying intelligence to agent traces and automatically surfacing the most critical patterns, Braintrust gives teams the visibility to understand how agents behave in production and the tools to improve them.
Teams at Notion, Stripe, Box, OpenAI, and Cloudflare use Braintrust to trace their agents, find the issues in their observability data, and run evals that tell them how to improve.
We're looking for sales development representatives to find and engage new prospects for Braintrust. The ideal candidate will be driven, curious, and eager to dive deep into the AI tech landscape, and capable of engaging in meaningful, technical conversations with prospective customers.
Research, identify, and reach out to prospects within targeted accounts through multi-channel outreach (calls, email, LinkedIn).
Consistently deliver on established monthly meeting targets that will contribute to revenue growth.
Identify key decision makers and champions within new large enterprise and strategic accounts.
Stay up-to-date with industry trends and AI developments to better understand and engage with prospects.
Bachelor's degree or equivalent practical experience in a relevant field.
1+ years in a sales or relevant role with a track record of success and high performance.
Ability to work independently in a fast-paced environment, managing multiple priorities with a results-driven approach.
Strong interpersonal and communication skills, capable of effectively engaging and building relationships with a technical audience.
A passion for making an impact and working with a team to hit key goals and metrics.
Medical, dental, and vision insurance
Daily lunch, snacks, and beverages
Flexible time off
Competitive salary and equity
Wifi & cellphone stipend
Braintrust is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
","descriptionPlain":"ABOUT THE COMPANY\n\nBraintrust is the agent observability platform. By actively applying intelligence to agent traces and automatically surfacing the most critical patterns, Braintrust gives teams the visibility to understand how agents behave in production and the tools to improve them.\n\nTeams at Notion, Stripe, Box, OpenAI, and Cloudflare use Braintrust to trace their agents, find the issues in their observability data, and run evals that tell them how to improve.\n\n\n\n\nABOUT THE ROLE\n\nWe're looking for sales development representatives to find and engage new prospects for Braintrust. The ideal candidate will be driven, curious, and eager to dive deep into the AI tech landscape, and capable of engaging in meaningful, technical conversations with prospective customers. \n\n\n\n\nWHAT YOU’LL DO\n\n - Research, identify, and reach out to prospects within targeted accounts through multi-channel outreach (calls, email, LinkedIn).\n\n - Consistently deliver on established monthly meeting targets that will contribute to revenue growth. \n\n - Identify key decision makers and champions within new large enterprise and strategic accounts. \n\n - Stay up-to-date with industry trends and AI developments to better understand and engage with prospects.\n\n\n\n\nIDEAL CANDIDATE CREDENTIALS\n\n - Bachelor's degree or equivalent practical experience in a relevant field.\n\n - 1+ years in a sales or relevant role with a track record of success and high performance.\n\n - Ability to work independently in a fast-paced environment, managing multiple priorities with a results-driven approach.\n\n - Strong interpersonal and communication skills, capable of effectively engaging and building relationships with a technical audience.\n\n - A passion for making an impact and working with a team to hit key goals and metrics. \n\n\n\n\nBENEFITS INCLUDE\n\n - Medical, dental, and vision insurance\n\n - Daily lunch, snacks, and beverages\n\n - Flexible time off\n\n - Competitive salary and equity\n\n - Wifi & cellphone stipend \n\n\nEQUAL OPPORTUNITY\n\nBraintrust is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status."}],"apiVersion":"1"}