Overview
As Brooklinen continues to grow, how we bring new products from concept to market is more important than ever. We’re hiring a Director, Business Operations — Product & Go-To-Market to strengthen the connection between product development and go-to-market execution—bringing greater clarity, accountability, and momentum across teams.
In this role, you’ll connect the people, processes, and priorities behind our product lifecycle, helping teams stay aligned, navigate complexity, and move work forward from early development through launch.
Reporting to our SVP of Operations, you’ll partner closely with Brooklinen’s executive team and functional leaders to evolve how we operate today and build a more connected, scalable model for the future.
What You’ll Own
Product Development & Launch Orchestration
Drive the cross-functional operating cadence that supports the product development process from concept through launch
Partner closely with Product Development, Merchandising, Production, Creative, Digital, and Marketing teams to align milestones, dependencies, and timelines
Ensure key handoffs across teams are clear, well coordinated, and executed with accountability
Identify areas where the process can move faster or operate more smoothly and lead improvements
Go-to-Market Process Leadership
Strengthen the cross-functional go-to-market process across product, brand, digital, and channel teams
Ensure launches are coordinated across stakeholders with clear ownership and timelines
Partner with marketing, site, and merchandising teams to ensure product launches land smoothly across channels
Act as a central coordinator for launch readiness, keeping teams aligned while maintaining momentum
Cross-Functional Execution & Influence
Lead high-priority initiatives that require coordination across multiple functions and senior stakeholders
Build credibility quickly through strong judgment, subject matter expertise, and a collaborative approach
Navigate competing priorities with objectivity, helping teams make practical tradeoffs in the service of the business
Maintain momentum by identifying risks early and resolving blockers quickly
Operational Excellence & Scale
Strengthen how teams work together across product development and launch by bringing clarity to timelines, handoffs, and decision points
Introduce practical ways of working that improve cross-functional coordination without unnecessary complexity
Translate lessons from launches and initiatives into better ways of operating going forward
Help lay the foundation for a scalable business operations capability over time
What Success Looks Like
Product development and launch timelines feel clear, coordinated, and easier for teams to execute against
Cross-functional partners trust this role’s judgment and view the individual as a valued thought partner
Teams collaborate more smoothly across product, marketing, digital, and operations
Product launches come to market with stronger alignment and fewer last-minute surprises
The organization gains a more consistent and scalable way of bringing products to life
What You Bring
10+ years of experience in business operations, product operations, or cross-functional leadership within consumer brands
Deep expertise in soft goods product development.
You are fluent in how products move from concept through sampling, development, approvals, production, and launch
Experience building or improving cross-functional go-to-market processes
Exceptional relationship-building and influence skills with the ability to establish trust quickly across teams and senior stakeholders
Strong situational leadership and negotiation skills when navigating competing priorities
A builder’s mindset with the ability to introduce structure where needed, while remaining pragmatic and flexible
High standards, strong follow-through, and a bias toward action
Experience working within brands known for strong product development and go-to-market operating models in soft goods, apparel, or consumer goods environments is a plus
Compensation
Base salary range: $165,000–$190,000, plus equity and a 15% target bonus.
Compensation is determined based on experience, skills, and market data.
Benefits & Perks
• Up to 100% medical, dental, and vision coverage (employee-only)
• Fertility & family-building support (up to $20,000 lifetime)
• 401(k) with a 4% company match
• 16 weeks fully paid parental leave
• 20 vacation days (25 after 5 years) plus year-round Summer Fridays
• Hybrid work schedule with two core in-office days (Tues–Thurs)
• Remote Thanksgiving week and remote last week of December
• Up to four additional remote weeks per year with approval
• 40% employee discount plus seasonal product allowance
• One Medical, Talkspace, and $1,000 per year via Joon for wellness
• One-month paid sabbatical at five years
Why Join Us?
Brooklinen is a place where thoughtful people do meaningful work — with warmth, clarity, and shared purpose. We value care, collaboration, balance, and continuous growth. If this role excites you, even if you don’t meet every qualification, we encourage you to apply. Diverse experiences and perspectives make us stronger.
About Brooklinen
Brooklinen was founded in 2014 with a simple belief: that comfort can bring happiness. Today, we’re one of the largest soft goods brands in the U.S., designing for real life and real homes with products that pair elevated quality and accessible pricing. Our assortment — from sheets and towels to thoughtful additions for the modern bedroom — has earned over 100,000 five-star reviews and recognition from Architectural Digest, Good Housekeeping, Wirecutter, and more. We’re growing thoughtfully, evolving intentionally, and committed to creating a home for people who care deeply about their craft — and each other.
#LI-Hybrid #LI-MK
","descriptionPlain":"Overview\n\nAs Brooklinen continues to grow, how we bring new products from concept to market is more important than ever. We’re hiring a Director, Business Operations — Product & Go-To-Market to strengthen the connection between product development and go-to-market execution—bringing greater clarity, accountability, and momentum across teams.\n\nIn this role, you’ll connect the people, processes, and priorities behind our product lifecycle, helping teams stay aligned, navigate complexity, and move work forward from early development through launch.\n\nReporting to our SVP of Operations, you’ll partner closely with Brooklinen’s executive team and functional leaders to evolve how we operate today and build a more connected, scalable model for the future.\n\nWhat You’ll Own\n\nProduct Development & Launch Orchestration\n\n - Drive the cross-functional operating cadence that supports the product development process from concept through launch\n\n - Partner closely with Product Development, Merchandising, Production, Creative, Digital, and Marketing teams to align milestones, dependencies, and timelines\n\n - Ensure key handoffs across teams are clear, well coordinated, and executed with accountability\n\n - Identify areas where the process can move faster or operate more smoothly and lead improvements\n\nGo-to-Market Process Leadership\n\n - Strengthen the cross-functional go-to-market process across product, brand, digital, and channel teams\n\n - Ensure launches are coordinated across stakeholders with clear ownership and timelines\n\n - Partner with marketing, site, and merchandising teams to ensure product launches land smoothly across channels\n\n - Act as a central coordinator for launch readiness, keeping teams aligned while maintaining momentum\n\nCross-Functional Execution & Influence\n\n - Lead high-priority initiatives that require coordination across multiple functions and senior stakeholders\n\n - Build credibility quickly through strong judgment, subject matter expertise, and a collaborative approach\n\n - Navigate competing priorities with objectivity, helping teams make practical tradeoffs in the service of the business\n\n - Maintain momentum by identifying risks early and resolving blockers quickly\n\nOperational Excellence & Scale\n\n - Strengthen how teams work together across product development and launch by bringing clarity to timelines, handoffs, and decision points\n\n - Introduce practical ways of working that improve cross-functional coordination without unnecessary complexity\n\n - Translate lessons from launches and initiatives into better ways of operating going forward\n\n - Help lay the foundation for a scalable business operations capability over time\n\nWhat Success Looks Like\n\n - Product development and launch timelines feel clear, coordinated, and easier for teams to execute against\n\n - Cross-functional partners trust this role’s judgment and view the individual as a valued thought partner\n\n - Teams collaborate more smoothly across product, marketing, digital, and operations\n\n - Product launches come to market with stronger alignment and fewer last-minute surprises\n\n - The organization gains a more consistent and scalable way of bringing products to life\n\nWhat You Bring\n\n - 10+ years of experience in business operations, product operations, or cross-functional leadership within consumer brands\n\n - Deep expertise in soft goods product development. \n\n - You are fluent in how products move from concept through sampling, development, approvals, production, and launch\n\n - Experience building or improving cross-functional go-to-market processes\n\n - Exceptional relationship-building and influence skills with the ability to establish trust quickly across teams and senior stakeholders\n\n - Strong situational leadership and negotiation skills when navigating competing priorities\n\n - A builder’s mindset with the ability to introduce structure where needed, while remaining pragmatic and flexible\n\n - High standards, strong follow-through, and a bias toward action\n\n - Experience working within brands known for strong product development and go-to-market operating models in soft goods, apparel, or consumer goods environments is a plus\n\nCompensation\n\nBase salary range: $165,000–$190,000, plus equity and a 15% target bonus. \nCompensation is determined based on experience, skills, and market data.\n\nBenefits & Perks\n\n• Up to 100% medical, dental, and vision coverage (employee-only)\n• Fertility & family-building support (up to $20,000 lifetime)\n• 401(k) with a 4% company match\n• 16 weeks fully paid parental leave\n• 20 vacation days (25 after 5 years) plus year-round Summer Fridays\n• Hybrid work schedule with two core in-office days (Tues–Thurs)\n• Remote Thanksgiving week and remote last week of December\n• Up to four additional remote weeks per year with approval\n• 40% employee discount plus seasonal product allowance\n• One Medical, Talkspace, and $1,000 per year via Joon for wellness\n• One-month paid sabbatical at five years\n\nWhy Join Us?\n\nBrooklinen is a place where thoughtful people do meaningful work — with warmth, clarity, and shared purpose. We value care, collaboration, balance, and continuous growth. If this role excites you, even if you don’t meet every qualification, we encourage you to apply. Diverse experiences and perspectives make us stronger.\n\nAbout Brooklinen\n\nBrooklinen was founded in 2014 with a simple belief: that comfort can bring happiness. Today, we’re one of the largest soft goods brands in the U.S., designing for real life and real homes with products that pair elevated quality and accessible pricing. Our assortment — from sheets and towels to thoughtful additions for the modern bedroom — has earned over 100,000 five-star reviews and recognition from Architectural Digest, Good Housekeeping, Wirecutter, and more. We’re growing thoughtfully, evolving intentionally, and committed to creating a home for people who care deeply about their craft — and each other.\n\n#LI-Hybrid #LI-MK"},{"id":"8d59cacd-3e94-4c92-901e-207fd2bd373b","title":"Part-time Sales Lead ","department":"Retail Store","team":"Retail Store","employmentType":"PartTime","location":"San Francisco Store","secondaryLocations":[],"publishedAt":"2026-08-06T18:55:40.395+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"postalCode":"94102","addressRegion":"CA","streetAddress":"519 Hayes Street","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/brooklinen/8d59cacd-3e94-4c92-901e-207fd2bd373b","applyUrl":"https://jobs.ashbyhq.com/brooklinen/8d59cacd-3e94-4c92-901e-207fd2bd373b/application","descriptionHtml":"We’re looking for an energetic, goal-oriented retail professional and comfort enthusiast to join our San Francisco store as a Sales Lead. Reporting to the Store Manager, you’ll serve as a keyholder and sales floor leader, overseeing opening and closing procedures, floor coverage, and daily performance goals.
Our stores operate with lean, agile teams of approximately 6–8 people, so you’ll balance delegating tasks with leading by example through active selling. You’ll model our selling and service standards, share product expertise, improve daily workflows, and coach Sales Associates to deliver exceptional customer experiences.
Shift Leadership & Keyholder Autonomy: Lead opening and closing duties, manage cash handling procedures, and oversee day-to-day floor operations with confidence to ensure the store runs smoothly.
Pivot from Leader to Doer: Act as a premier floor leader who can step back to monitor total team zoning, while simultaneously acting as a hands-on executor driving personal sales goals and side-by-side floor execution.
Daily Communication & Goal Alignment: Lead daily shift huddles to communicate daily sales targets, service goals, and floor priorities, keeping the team motivated, aligned, and energized.
Floor Delegation & Coverage Management: Coordinate real-time team coverage, assign floor tasks, and manage employee break schedules during your shifts to optimize productivity and maintain consistent service.
Selling & Service Model Excellence: Model high standards for our premium selling and service model on every shift. Lead by example with warm greetings, attentive listening, and enthusiastic brand storytelling.
Active Peer Coaching & Development: Drive sales floor performance by providing in-the-moment coaching to Sales Associates, helping them strengthen their selling skills, leverage product knowledge, and meet service expectations.
Platform-Driven Clienteling: Actively utilize our digital clienteling platform to cultivate long-term customer relationships and meet outreach goals, while supporting peers in executing effective clienteling habits.
Onboarding & Best Practice Sharing: Support the onboarding and continuous training of new team members by sharing operational best practices and product knowledge.
In-the-Moment Problem Solving: Independently resolve customer escalations, determine appropriate service recovery paths, and assist with troubleshooting inventory or POS system issues during shifts.
Operational Compliance & Visual Maintenance: Maintain high standards across the sales floor by ensuring adherence to daily safety protocols, back-of-house organization, and visual merchandising replenishment directives.
1–2+ years of retail supervisory or keyholder experience in a premium, specialized, or customer-centric retail environment.
The ability to pivot from leader to doer: A natural floor leader who can maintain an organized sales floor while operating as a high-performing executor who loves direct customer engagement.
A passion for the \"Soft Home\" space: A genuine love for comfort, home styling, and product education, with the ability to confidently help customers mix, match, and design their dream bed and bath setups.
Strong communication and problem-solving skills: A positive, solution-oriented mindset with the ability to resolve shift conflicts, motivate peers, and maintain a high-performing environment.
Agility for a growth-stage environment is a plus: Experience working in an environment where you have successfully navigated scaling processes and helped optimize systems as a brand grows.
Familiarity with select retail and workplace systems is a plus: Experience working within an Apple-based ecosystem (iPads/Macs) and utilizing platforms like Shopify POS, NetSuite, Slack, and Google Workspace to manage daily store operations, inventory tracking, and team communications.
Flexibility and adaptability to work a retail schedule, including evenings, holidays, and weekend shifts based on the needs of the business.
Compensation & Benefits
At Brooklinen, we offer a competitive total compensation package determined by market data specific to our size, stage, industry, and location. The base salary for this role is between $24-$26 / hour.
Additionally, you will be eligible to participate in our quarterly bonus program, with a target percentage based on your role.
Our benefits include:
Sick Leave (based on state laws)
40% employee discount plus quarterly product allowance
Monthly store contests and incentives
Birthday and company anniversary milestone gifts
Why join us?
Brooklinen is a place where thoughtful people do meaningful work — with warmth, clarity, and shared purpose. We value care, collaboration, balance, and continuous growth. If this role excites you, even if you don’t meet every qualification, we encourage you to apply. Diverse experiences and perspectives make us stronger.
About Brooklinen
Brooklinen was founded in 2014 with a simple belief: that comfort can bring happiness. Today, we’re one of the largest soft goods brands in the U.S., designing for real life and real homes with products that pair elevated quality and accessible pricing. Our assortment — from sheets and towels to thoughtful additions for the modern bedroom — has earned over 100,000 five-star reviews and recognition from Architectural Digest, Good Housekeeping, Wirecutter, and more. We’re growing thoughtfully, evolving intentionally, and committed to creating a home for people who care deeply about their craft — and each other.
#LI-KR
","descriptionPlain":"OVERVIEW\n\nWe’re looking for an energetic, goal-oriented retail professional and comfort enthusiast to join our San Francisco store as a Sales Lead. Reporting to the Store Manager, you’ll serve as a keyholder and sales floor leader, overseeing opening and closing procedures, floor coverage, and daily performance goals.\n\nOur stores operate with lean, agile teams of approximately 6–8 people, so you’ll balance delegating tasks with leading by example through active selling. You’ll model our selling and service standards, share product expertise, improve daily workflows, and coach Sales Associates to deliver exceptional customer experiences.\n\n\n\n\nWHAT YOU’LL DO:\n\n - Shift Leadership & Keyholder Autonomy: Lead opening and closing duties, manage cash handling procedures, and oversee day-to-day floor operations with confidence to ensure the store runs smoothly.\n\n - Pivot from Leader to Doer: Act as a premier floor leader who can step back to monitor total team zoning, while simultaneously acting as a hands-on executor driving personal sales goals and side-by-side floor execution.\n\n - Daily Communication & Goal Alignment: Lead daily shift huddles to communicate daily sales targets, service goals, and floor priorities, keeping the team motivated, aligned, and energized.\n\n - Floor Delegation & Coverage Management: Coordinate real-time team coverage, assign floor tasks, and manage employee break schedules during your shifts to optimize productivity and maintain consistent service.\n\n - Selling & Service Model Excellence: Model high standards for our premium selling and service model on every shift. Lead by example with warm greetings, attentive listening, and enthusiastic brand storytelling.\n\n - Active Peer Coaching & Development: Drive sales floor performance by providing in-the-moment coaching to Sales Associates, helping them strengthen their selling skills, leverage product knowledge, and meet service expectations.\n\n - Platform-Driven Clienteling: Actively utilize our digital clienteling platform to cultivate long-term customer relationships and meet outreach goals, while supporting peers in executing effective clienteling habits.\n\n - Onboarding & Best Practice Sharing: Support the onboarding and continuous training of new team members by sharing operational best practices and product knowledge.\n\n - In-the-Moment Problem Solving: Independently resolve customer escalations, determine appropriate service recovery paths, and assist with troubleshooting inventory or POS system issues during shifts.\n\n - Operational Compliance & Visual Maintenance: Maintain high standards across the sales floor by ensuring adherence to daily safety protocols, back-of-house organization, and visual merchandising replenishment directives.\n\n\nWE'RE LOOKING FOR SOMEONE WITH:\n\n - 1–2+ years of retail supervisory or keyholder experience in a premium, specialized, or customer-centric retail environment.\n\n - The ability to pivot from leader to doer: A natural floor leader who can maintain an organized sales floor while operating as a high-performing executor who loves direct customer engagement.\n\n - A passion for the \"Soft Home\" space: A genuine love for comfort, home styling, and product education, with the ability to confidently help customers mix, match, and design their dream bed and bath setups.\n\n - Strong communication and problem-solving skills: A positive, solution-oriented mindset with the ability to resolve shift conflicts, motivate peers, and maintain a high-performing environment.\n\n - Agility for a growth-stage environment is a plus: Experience working in an environment where you have successfully navigated scaling processes and helped optimize systems as a brand grows.\n\n - Familiarity with select retail and workplace systems is a plus: Experience working within an Apple-based ecosystem (iPads/Macs) and utilizing platforms like Shopify POS, NetSuite, Slack, and Google Workspace to manage daily store operations, inventory tracking, and team communications.\n\n - Flexibility and adaptability to work a retail schedule, including evenings, holidays, and weekend shifts based on the needs of the business.\n\nCompensation & Benefits\n\nAt Brooklinen, we offer a competitive total compensation package determined by market data specific to our size, stage, industry, and location. The base salary for this role is between $24-$26 / hour.\n\nAdditionally, you will be eligible to participate in our quarterly bonus program, with a target percentage based on your role.\n\nOur benefits include:\n\n - Sick Leave (based on state laws)\n\n - 40% employee discount plus quarterly product allowance\n\n - Monthly store contests and incentives\n\n - Birthday and company anniversary milestone gifts\n\nWhy join us?\n\nBrooklinen is a place where thoughtful people do meaningful work — with warmth, clarity, and shared purpose. We value care, collaboration, balance, and continuous growth. If this role excites you, even if you don’t meet every qualification, we encourage you to apply. Diverse experiences and perspectives make us stronger.\n\nAbout Brooklinen\n\nBrooklinen was founded in 2014 with a simple belief: that comfort can bring happiness. Today, we’re one of the largest soft goods brands in the U.S., designing for real life and real homes with products that pair elevated quality and accessible pricing. Our assortment — from sheets and towels to thoughtful additions for the modern bedroom — has earned over 100,000 five-star reviews and recognition from Architectural Digest, Good Housekeeping, Wirecutter, and more. We’re growing thoughtfully, evolving intentionally, and committed to creating a home for people who care deeply about their craft — and each other.\n\n#LI-KR"},{"id":"a29b6436-97e7-4a90-a001-c9adfc883b14","title":"Staff Software Engineer, Enterprise Integration","department":"Ecommerce","team":"Ecommerce","employmentType":"FullTime","location":"Brooklinen HQ","secondaryLocations":[],"publishedAt":"2026-08-10T14:00:45.433+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"10014","addressRegion":"New York","streetAddress":"225 Varick Street","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/brooklinen/a29b6436-97e7-4a90-a001-c9adfc883b14","applyUrl":"https://jobs.ashbyhq.com/brooklinen/a29b6436-97e7-4a90-a001-c9adfc883b14/application","descriptionHtml":"Overview
We’re seeking a Staff Software Engineer, Enterprise Integration to help design and build the core integration and API platforms that connect Brooklinen’s enterprise applications, data, and enterprise systems, with a focus on supporting robust, scalable Direct-to-Consumer (DTC) commerce at scale. This is a hands-on engineering role with significant architectural influence, focused on building robust, scalable, and secure software systems.
This role is ideal for a seasoned engineer who enjoys solving complex distributed systems and integration problems, writing production-grade code, and shaping long-term platform architecture. This includes tackling the complexity of integrating core DTC platforms like Shopify and NetSuite (ERP), 3PL, etc..
As a Staff Software Engineer, you will be a senior technical contributor responsible for designing, building, and operating cloud-native integration services and APIs (both AWS and iPaaS). You will work closely with engineering, data, and enterprise teams to deliver API-first and event-driven architectures.
What You’ll Do
Design, build, and operate cloud-native microservices on AWS, Heroku, and iPaaS (like Boomi) to support enterprise integrations and APIs.
Write high-quality, production-grade software in Java, Kotlin, and/or Python, applying proven software engineering patterns and best practices.
Architect and implement event-driven and asynchronous systems using messaging and streaming platforms (e.g., Kafka or AWS-native equivalents).
Apply distributed systems and integration patterns (e.g., idempotency, retries, backpressure, eventual consistency) to build resilient services.
Design API-first services that expose well-defined domain capabilities for commerce, data, and enterprise consumers.
Design and implement reliable data pipelines to centralize commerce, ERP, and marketing data into our analytics warehouse (Snowflake) for reporting and business intelligence.
Deeply integrate core commerce and ERP platforms (Shopify and NetSuite) using custom services and Shopify Functions (e.g., Cart Transform API, Discounts) to maintain order and inventory data integrity.
Collaborate with marketing and product teams to integrate and operationalize core customer engagement tools, such as Attentive and personalization engines (e.g., Dynamic Yield or replacements).
Design systems with strong emphasis on observability, fault tolerance, security, and operational excellence.
Participate in architecture and design reviews, influencing microservices and event-driven architecture standards.
Design and manage data persistence layers, selecting appropriate database technologies based on access patterns and scale.
Mentor junior engineers and elevate practices in system design, code quality, and reliability engineering.
Drive DevOps best practices including CI/CD, infrastructure as code, and automated testing within the Enterprise Integrations domain
What You'll Bring
Bachelor’s degree in Computer Science or a related field (Master’s preferred).
5+ years of professional software engineering experience, primarily focused on integration and distributed systems.
Advanced proficiency in Object Oriented Programming languages like Java, Kotlin, and/or Python.
Strong experience designing and operating microservices-based architectures in production.
Deep hands-on experience with event-driven systems and asynchronous processing.
Strong experience with queuing and messaging systems (e.g., message queues, pub/sub, streaming).
Expertise in the Shopify ecosystem, including advanced API usage, webhooks, and the ability to integrate with or build Shopify Functions (e.g. Cart and Checkout validation).
Experience integrating and maintaining complex ERP/OMS systems (e.g., NetSuite, 3PL) and leveraging data warehouse technologies (Snowflake) for analytics.
Strong hands-on experience designing and building systems at scale, including AWS.
Experience working with relational and NoSQL database technologies, including schema design, data modeling, and performance optimization.
Solid understanding of software design patterns, integration patterns, and distributed data consistency models.
Experience designing and operating high-volume data export and ingestion workflows.
Proven experience delivering complex systems using Agile and modern SDLC practices.
Strong communication and cross-functional collaboration skills.
Nice to Have
Experience with Kafka or equivalent streaming platforms.
Experience with AWS-native messaging and data services (e.g., SNS/SQS, EventBridge, streaming, object storage).
Experience building internal platforms or shared integration frameworks (e.g., managing custom applications deployed on Heroku).
Familiarity with data consistency, reconciliation, and recovery strategies across distributed systems.
Direct experience with high-volume DTC/eCommerce data sources, including PIMs (like Akeneo), Dynamic Yield, or SMS marketing platforms.
AWS certifications (Solutions Architect, Developer, or equivalent).
Compensation
Base salary range: $150,000–$190,000, plus equity.
We take a consistent approach to our salary bands to ensure internal equity, and expect to make offers within this range.
Final compensation is determined based on experience, skills, and market data.
Benefits & Perks
Up to 100% medical, dental, and vision coverage (employee-only)
Fertility & family-building support (up to $20,000 lifetime)
401(k) with a 4% company match
16 weeks fully paid parental leave
20 vacation days (25 after 5 years) plus year-round Summer Fridays
Hybrid work schedule with two core in-office days (Tues–Thurs)
Remote Thanksgiving week and remote last week of December
Up to four additional remote weeks per year with approval
40% employee discount plus seasonal product allowance
One Medical, Talkspace, and $1,000 per year via Joon for wellness
One-month paid sabbatical at five years and an additional one-month paid sabbatical at 10 years
Why Join Us?
Brooklinen is a place where thoughtful people do meaningful work — with warmth, clarity, and shared purpose. We value care, collaboration, balance, and continuous growth. If this role excites you, even if you don’t meet every qualification, we encourage you to apply. Diverse experiences and perspectives make us stronger.
About Brooklinen
Brooklinen was founded in 2014 with a simple belief: that comfort can bring happiness. Today, we’re one of the largest soft goods brands in the U.S., designing for real life and real homes with products that pair elevated quality and accessible pricing. Our assortment — from sheets and towels to thoughtful additions for the modern bedroom — has earned over 100,000 five-star reviews and recognition from Architectural Digest, Good Housekeeping, Wirecutter, and more. We’re growing thoughtfully, evolving intentionally, and committed to creating a home for people who care deeply about their craft — and each other.
#LI-Hybrid #LI-MK
","descriptionPlain":"Overview\n\nWe’re seeking a Staff Software Engineer, Enterprise Integration to help design and build the core integration and API platforms that connect Brooklinen’s enterprise applications, data, and enterprise systems, with a focus on supporting robust, scalable Direct-to-Consumer (DTC) commerce at scale. This is a hands-on engineering role with significant architectural influence, focused on building robust, scalable, and secure software systems.\n\nThis role is ideal for a seasoned engineer who enjoys solving complex distributed systems and integration problems, writing production-grade code, and shaping long-term platform architecture. This includes tackling the complexity of integrating core DTC platforms like Shopify and NetSuite (ERP), 3PL, etc.. \n\nAs a Staff Software Engineer, you will be a senior technical contributor responsible for designing, building, and operating cloud-native integration services and APIs (both AWS and iPaaS). You will work closely with engineering, data, and enterprise teams to deliver API-first and event-driven architectures.\n\nWhat You’ll Do\n\n - Design, build, and operate cloud-native microservices on AWS, Heroku, and iPaaS (like Boomi) to support enterprise integrations and APIs.\n\n - Write high-quality, production-grade software in Java, Kotlin, and/or Python, applying proven software engineering patterns and best practices.\n\n - Architect and implement event-driven and asynchronous systems using messaging and streaming platforms (e.g., Kafka or AWS-native equivalents).\n\n - Apply distributed systems and integration patterns (e.g., idempotency, retries, backpressure, eventual consistency) to build resilient services.\n\n - Design API-first services that expose well-defined domain capabilities for commerce, data, and enterprise consumers.\n\n - Design and implement reliable data pipelines to centralize commerce, ERP, and marketing data into our analytics warehouse (Snowflake) for reporting and business intelligence.\n\n - Deeply integrate core commerce and ERP platforms (Shopify and NetSuite) using custom services and Shopify Functions (e.g., Cart Transform API, Discounts) to maintain order and inventory data integrity.\n\n - Collaborate with marketing and product teams to integrate and operationalize core customer engagement tools, such as Attentive and personalization engines (e.g., Dynamic Yield or replacements).\n\n - Design systems with strong emphasis on observability, fault tolerance, security, and operational excellence.\n\n - Participate in architecture and design reviews, influencing microservices and event-driven architecture standards.\n\n - Design and manage data persistence layers, selecting appropriate database technologies based on access patterns and scale.\n\n - Mentor junior engineers and elevate practices in system design, code quality, and reliability engineering.\n\n - Drive DevOps best practices including CI/CD, infrastructure as code, and automated testing within the Enterprise Integrations domain\n\nWhat You'll Bring\n\n - Bachelor’s degree in Computer Science or a related field (Master’s preferred).\n\n - 5+ years of professional software engineering experience, primarily focused on integration and distributed systems.\n\n - Advanced proficiency in Object Oriented Programming languages like Java, Kotlin, and/or Python.\n\n - Strong experience designing and operating microservices-based architectures in production.\n\n - Deep hands-on experience with event-driven systems and asynchronous processing.\n\n - Strong experience with queuing and messaging systems (e.g., message queues, pub/sub, streaming).\n\n - Expertise in the Shopify ecosystem, including advanced API usage, webhooks, and the ability to integrate with or build Shopify Functions (e.g. Cart and Checkout validation).\n\n - Experience integrating and maintaining complex ERP/OMS systems (e.g., NetSuite, 3PL) and leveraging data warehouse technologies (Snowflake) for analytics.\n\n - Strong hands-on experience designing and building systems at scale, including AWS.\n\n - Experience working with relational and NoSQL database technologies, including schema design, data modeling, and performance optimization.\n\n - Solid understanding of software design patterns, integration patterns, and distributed data consistency models.\n\n - Experience designing and operating high-volume data export and ingestion workflows.\n\n - Proven experience delivering complex systems using Agile and modern SDLC practices.\n\n - Strong communication and cross-functional collaboration skills.\n\nNice to Have\n\n - Experience with Kafka or equivalent streaming platforms.\n\n - Experience with AWS-native messaging and data services (e.g., SNS/SQS, EventBridge, streaming, object storage).\n\n - Experience building internal platforms or shared integration frameworks (e.g., managing custom applications deployed on Heroku).\n\n - Familiarity with data consistency, reconciliation, and recovery strategies across distributed systems.\n\n - Direct experience with high-volume DTC/eCommerce data sources, including PIMs (like Akeneo), Dynamic Yield, or SMS marketing platforms.\n\n - AWS certifications (Solutions Architect, Developer, or equivalent).\n\nCompensation\n\nBase salary range: $150,000–$190,000, plus equity.\n\nWe take a consistent approach to our salary bands to ensure internal equity, and expect to make offers within this range. \n\n\nFinal compensation is determined based on experience, skills, and market data.\n\nBenefits & Perks\n\n - Up to 100% medical, dental, and vision coverage (employee-only)\n\n - Fertility & family-building support (up to $20,000 lifetime)\n\n - 401(k) with a 4% company match\n\n - 16 weeks fully paid parental leave\n\n - 20 vacation days (25 after 5 years) plus year-round Summer Fridays\n\n - Hybrid work schedule with two core in-office days (Tues–Thurs)\n\n - Remote Thanksgiving week and remote last week of December\n\n - Up to four additional remote weeks per year with approval\n\n - 40% employee discount plus seasonal product allowance\n\n - One Medical, Talkspace, and $1,000 per year via Joon for wellness\n\n - One-month paid sabbatical at five years and an additional one-month paid sabbatical at 10 years\n\nWhy Join Us?\n\nBrooklinen is a place where thoughtful people do meaningful work — with warmth, clarity, and shared purpose. We value care, collaboration, balance, and continuous growth. If this role excites you, even if you don’t meet every qualification, we encourage you to apply. Diverse experiences and perspectives make us stronger.\n\nAbout Brooklinen\n\nBrooklinen was founded in 2014 with a simple belief: that comfort can bring happiness. Today, we’re one of the largest soft goods brands in the U.S., designing for real life and real homes with products that pair elevated quality and accessible pricing. Our assortment — from sheets and towels to thoughtful additions for the modern bedroom — has earned over 100,000 five-star reviews and recognition from Architectural Digest, Good Housekeeping, Wirecutter, and more. We’re growing thoughtfully, evolving intentionally, and committed to creating a home for people who care deeply about their craft — and each other.\n\n#LI-Hybrid #LI-MK"},{"id":"97d042f1-d101-44b1-aef9-f2e6a6ba2324","title":"Part-time Sales Associate ","department":"Retail Store","team":"Retail Store","employmentType":"PartTime","location":"San Francisco Store","secondaryLocations":[],"publishedAt":"2026-08-17T17:01:23.014+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"postalCode":"94102","addressRegion":"CA","streetAddress":"519 Hayes Street","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/brooklinen/97d042f1-d101-44b1-aef9-f2e6a6ba2324","applyUrl":"https://jobs.ashbyhq.com/brooklinen/97d042f1-d101-44b1-aef9-f2e6a6ba2324/application","descriptionHtml":"Overview
We’re looking for an enthusiastic, customer-focused comfort enthusiast to join our San Francisco store as a Sales Associate. Reporting to the Store Manager, you’ll represent the Brooklinen brand by delivering welcoming, helpful, and premium customer experiences while maintaining high store standards.
Our stores operate with lean, agile teams of approximately 6–8 people, so you’ll balance active selling with daily operational tasks. You’ll thrive here if you are proactive, adaptable, and excited to contribute to a collaborative and supportive store culture.
What You’ll Do:
Premium Selling & Service Execution: Apply our premium selling and service model to create a warm, inclusive, and welcoming shopping experience. Greet every customer with enthusiasm, listen attentively to uncover their needs, and provide thoughtful soft home recommendations.
Expert Product Storytelling: Maintain deep, up-to-date knowledge of product features, soft home materials, and inventory availability. Confidently educate customers on design options, promotions, and new product launches to enhance their visit.
Platform-Driven Clienteling: Utilize our digital clienteling platform to cultivate ongoing relationships with customers, following up intentionally to drive repeat business and brand loyalty.
Daily Operational Tasks: Follow standard operating procedures for maintaining a clean, organized, and organized sales floor and stockroom. Safely handle point-of-sale (POS) transactions and process customer returns or exchanges according to guidelines.
Inventory Accuracy Support: Assist with standard operational workflows, including stock replenishment, checking in shipments, inventory tasks, and managing stock flow to keep the floor fully prepared for traffic.
Visual Merchandising Maintenance: Support the team in executing visual updates according to HQ directives, ensuring displays are kept styled and inspiring.
Active Shift Collaboration: Participate in daily team huddles, communicate effectively with teammates to maintain seamless floor coverage, and contribute to a high-performing team dynamic.
In-the-Moment Problem Solving: Address routine customer questions or concerns on the floor with optimism, using good judgment to deliver quick service resolutions or escalating complex issues to a supervisor promptly.
Continuous Improvement: Strive for continuous development by actively seeking out feedback, applying coaching from store leadership, and sharpening your styling and service skills.
We're Looking For Someone With:
1+ years of retail or customer service experience in a premium, specialized, or customer-centric environment.
An adaptable and proactive mindset: A true doer who takes initiative on the floor, anticipates customer and operational needs, and supports daily workflows without needing constant direction.
A passion for the \"Soft Home\" space: A genuine love for comfort, design, and home styling, with a desire to help customers mix and match their dream bed and bath setups.
Strong communication and active listening skills: The natural ability to connect with diverse groups of people, demonstrate empathy, and solve problems with a positive, solution-oriented attitude.
Familiarity with select retail and workplace systems is a plus: Experience working within an Apple-based ecosystem (iPads/Macs) and utilizing platforms like Shopify POS, Slack, and Google Workspace.
Availability Requirements: Must be available to work a minimum of 3 days per week, 2 of which must be weekend days (Friday, Saturday, or Sunday), including flexibility for evening and holiday shifts based on business needs.
Compensation & Benefits
At Brooklinen, we offer a competitive total compensation package determined by market data specific to our size, stage, industry, and location. The base salary for this role is between $19.75 - $20.75 / hour.
Additionally, you will be eligible to participate in our quarterly bonus program, with a target percentage based on your role.
Our benefits include:
Sick Leave (based on state laws)
40% employee discount plus quarterly product allowance
Monthly store contests and incentives
Birthday and company anniversary milestone gifts
Why join us?
Brooklinen is a place where thoughtful people do meaningful work — with warmth, clarity, and shared purpose. We value care, collaboration, balance, and continuous growth. If this role excites you, even if you don’t meet every qualification, we encourage you to apply. Diverse experiences and perspectives make us stronger.
About Brooklinen
Brooklinen was founded in 2014 with a simple belief: that comfort can bring happiness. Today, we’re one of the largest soft goods brands in the U.S., designing for real life and real homes with products that pair elevated quality and accessible pricing. Our assortment — from sheets and towels to thoughtful additions for the modern bedroom — has earned over 100,000 five-star reviews and recognition from Architectural Digest, Good Housekeeping, Wirecutter, and more. We’re growing thoughtfully, evolving intentionally, and committed to creating a home for people who care deeply about their craft — and each other.
","descriptionPlain":"Overview\n\nWe’re looking for an enthusiastic, customer-focused comfort enthusiast to join our San Francisco store as a Sales Associate. Reporting to the Store Manager, you’ll represent the Brooklinen brand by delivering welcoming, helpful, and premium customer experiences while maintaining high store standards.\n\nOur stores operate with lean, agile teams of approximately 6–8 people, so you’ll balance active selling with daily operational tasks. You’ll thrive here if you are proactive, adaptable, and excited to contribute to a collaborative and supportive store culture.\n\nWhat You’ll Do:\n\n - Premium Selling & Service Execution: Apply our premium selling and service model to create a warm, inclusive, and welcoming shopping experience. Greet every customer with enthusiasm, listen attentively to uncover their needs, and provide thoughtful soft home recommendations.\n\n - Expert Product Storytelling: Maintain deep, up-to-date knowledge of product features, soft home materials, and inventory availability. Confidently educate customers on design options, promotions, and new product launches to enhance their visit.\n\n - Platform-Driven Clienteling: Utilize our digital clienteling platform to cultivate ongoing relationships with customers, following up intentionally to drive repeat business and brand loyalty.\n\n - Daily Operational Tasks: Follow standard operating procedures for maintaining a clean, organized, and organized sales floor and stockroom. Safely handle point-of-sale (POS) transactions and process customer returns or exchanges according to guidelines.\n\n - Inventory Accuracy Support: Assist with standard operational workflows, including stock replenishment, checking in shipments, inventory tasks, and managing stock flow to keep the floor fully prepared for traffic.\n\n - Visual Merchandising Maintenance: Support the team in executing visual updates according to HQ directives, ensuring displays are kept styled and inspiring.\n\n - Active Shift Collaboration: Participate in daily team huddles, communicate effectively with teammates to maintain seamless floor coverage, and contribute to a high-performing team dynamic.\n\n - In-the-Moment Problem Solving: Address routine customer questions or concerns on the floor with optimism, using good judgment to deliver quick service resolutions or escalating complex issues to a supervisor promptly.\n\n - Continuous Improvement: Strive for continuous development by actively seeking out feedback, applying coaching from store leadership, and sharpening your styling and service skills.\n\nWe're Looking For Someone With:\n\n - 1+ years of retail or customer service experience in a premium, specialized, or customer-centric environment.\n\n - An adaptable and proactive mindset: A true doer who takes initiative on the floor, anticipates customer and operational needs, and supports daily workflows without needing constant direction.\n\n - A passion for the \"Soft Home\" space: A genuine love for comfort, design, and home styling, with a desire to help customers mix and match their dream bed and bath setups.\n\n - Strong communication and active listening skills: The natural ability to connect with diverse groups of people, demonstrate empathy, and solve problems with a positive, solution-oriented attitude.\n\n - Familiarity with select retail and workplace systems is a plus: Experience working within an Apple-based ecosystem (iPads/Macs) and utilizing platforms like Shopify POS, Slack, and Google Workspace.\n\n - Availability Requirements: Must be available to work a minimum of 3 days per week, 2 of which must be weekend days (Friday, Saturday, or Sunday), including flexibility for evening and holiday shifts based on business needs.\n\nCompensation & Benefits\n\nAt Brooklinen, we offer a competitive total compensation package determined by market data specific to our size, stage, industry, and location. The base salary for this role is between $19.75 - $20.75 / hour.\n\nAdditionally, you will be eligible to participate in our quarterly bonus program, with a target percentage based on your role.\n\nOur benefits include:\n\n - Sick Leave (based on state laws)\n\n - 40% employee discount plus quarterly product allowance\n\n - Monthly store contests and incentives\n\n - Birthday and company anniversary milestone gifts\n\nWhy join us?\n\nBrooklinen is a place where thoughtful people do meaningful work — with warmth, clarity, and shared purpose. We value care, collaboration, balance, and continuous growth. If this role excites you, even if you don’t meet every qualification, we encourage you to apply. Diverse experiences and perspectives make us stronger.\n\nAbout Brooklinen\n\nBrooklinen was founded in 2014 with a simple belief: that comfort can bring happiness. Today, we’re one of the largest soft goods brands in the U.S., designing for real life and real homes with products that pair elevated quality and accessible pricing. Our assortment — from sheets and towels to thoughtful additions for the modern bedroom — has earned over 100,000 five-star reviews and recognition from Architectural Digest, Good Housekeeping, Wirecutter, and more. We’re growing thoughtfully, evolving intentionally, and committed to creating a home for people who care deeply about their craft — and each other."},{"id":"e0c080dd-bbcb-45af-8c6b-36f5d3fe2d55","title":"Part-time Sales Associate ","department":"Retail Store","team":"Retail Store","employmentType":"PartTime","location":"San Francisco Store","secondaryLocations":[],"publishedAt":"2026-08-17T17:41:35.022+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"postalCode":"94102","addressRegion":"CA","streetAddress":"519 Hayes Street","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/brooklinen/e0c080dd-bbcb-45af-8c6b-36f5d3fe2d55","applyUrl":"https://jobs.ashbyhq.com/brooklinen/e0c080dd-bbcb-45af-8c6b-36f5d3fe2d55/application","descriptionHtml":"Overview
We’re looking for an enthusiastic, customer-focused comfort enthusiast to join our San Francisco store as a Sales Associate. Reporting to the Store Manager, you’ll represent the Brooklinen brand by delivering welcoming, helpful, and premium customer experiences while maintaining high store standards.
Our stores operate with lean, agile teams of approximately 6–8 people, so you’ll balance active selling with daily operational tasks. You’ll thrive here if you are proactive, adaptable, and excited to contribute to a collaborative and supportive store culture.
What You’ll Do:
Premium Selling & Service Execution: Apply our premium selling and service model to create a warm, inclusive, and welcoming shopping experience. Greet every customer with enthusiasm, listen attentively to uncover their needs, and provide thoughtful soft home recommendations.
Expert Product Storytelling: Maintain deep, up-to-date knowledge of product features, soft home materials, and inventory availability. Confidently educate customers on design options, promotions, and new product launches to enhance their visit.
Platform-Driven Clienteling: Utilize our digital clienteling platform to cultivate ongoing relationships with customers, following up intentionally to drive repeat business and brand loyalty.
Daily Operational Tasks: Follow standard operating procedures for maintaining a clean, organized, and organized sales floor and stockroom. Safely handle point-of-sale (POS) transactions and process customer returns or exchanges according to guidelines.
Inventory Accuracy Support: Assist with standard operational workflows, including stock replenishment, checking in shipments, inventory tasks, and managing stock flow to keep the floor fully prepared for traffic.
Visual Merchandising Maintenance: Support the team in executing visual updates according to HQ directives, ensuring displays are kept styled and inspiring.
Active Shift Collaboration: Participate in daily team huddles, communicate effectively with teammates to maintain seamless floor coverage, and contribute to a high-performing team dynamic.
In-the-Moment Problem Solving: Address routine customer questions or concerns on the floor with optimism, using good judgment to deliver quick service resolutions or escalating complex issues to a supervisor promptly.
Continuous Improvement: Strive for continuous development by actively seeking out feedback, applying coaching from store leadership, and sharpening your styling and service skills.
We're Looking For Someone With:
1+ years of retail or customer service experience in a premium, specialized, or customer-centric environment.
An adaptable and proactive mindset: A true doer who takes initiative on the floor, anticipates customer and operational needs, and supports daily workflows without needing constant direction.
A passion for the \"Soft Home\" space: A genuine love for comfort, design, and home styling, with a desire to help customers mix and match their dream bed and bath setups.
Strong communication and active listening skills: The natural ability to connect with diverse groups of people, demonstrate empathy, and solve problems with a positive, solution-oriented attitude.
Familiarity with select retail and workplace systems is a plus: Experience working within an Apple-based ecosystem (iPads/Macs) and utilizing platforms like Shopify POS, Slack, and Google Workspace.
Availability Requirements: Must be available to work a minimum of 3 days per week, 2 of which must be weekend days (Friday, Saturday, or Sunday), including flexibility for evening and holiday shifts based on business needs.
Compensation & Benefits
At Brooklinen, we offer a competitive total compensation package determined by market data specific to our size, stage, industry, and location. The base salary for this role is between $19.75 - $20.75/ hour.
Additionally, you will be eligible to participate in our quarterly bonus program, with a target percentage based on your role.
Our benefits include:
Sick Leave (based on state laws)
40% employee discount plus quarterly product allowance
Monthly store contests and incentives
Birthday and company anniversary milestone gifts
Why join us?
Brooklinen is a place where thoughtful people do meaningful work — with warmth, clarity, and shared purpose. We value care, collaboration, balance, and continuous growth. If this role excites you, even if you don’t meet every qualification, we encourage you to apply. Diverse experiences and perspectives make us stronger.
About Brooklinen
Brooklinen was founded in 2014 with a simple belief: that comfort can bring happiness. Today, we’re one of the largest soft goods brands in the U.S., designing for real life and real homes with products that pair elevated quality and accessible pricing. Our assortment — from sheets and towels to thoughtful additions for the modern bedroom — has earned over 100,000 five-star reviews and recognition from Architectural Digest, Good Housekeeping, Wirecutter, and more. We’re growing thoughtfully, evolving intentionally, and committed to creating a home for people who care deeply about their craft — and each other.
","descriptionPlain":"Overview\n\nWe’re looking for an enthusiastic, customer-focused comfort enthusiast to join our San Francisco store as a Sales Associate. Reporting to the Store Manager, you’ll represent the Brooklinen brand by delivering welcoming, helpful, and premium customer experiences while maintaining high store standards.\n\nOur stores operate with lean, agile teams of approximately 6–8 people, so you’ll balance active selling with daily operational tasks. You’ll thrive here if you are proactive, adaptable, and excited to contribute to a collaborative and supportive store culture.\n\nWhat You’ll Do:\n\n - Premium Selling & Service Execution: Apply our premium selling and service model to create a warm, inclusive, and welcoming shopping experience. Greet every customer with enthusiasm, listen attentively to uncover their needs, and provide thoughtful soft home recommendations.\n\n - Expert Product Storytelling: Maintain deep, up-to-date knowledge of product features, soft home materials, and inventory availability. Confidently educate customers on design options, promotions, and new product launches to enhance their visit.\n\n - Platform-Driven Clienteling: Utilize our digital clienteling platform to cultivate ongoing relationships with customers, following up intentionally to drive repeat business and brand loyalty.\n\n - Daily Operational Tasks: Follow standard operating procedures for maintaining a clean, organized, and organized sales floor and stockroom. Safely handle point-of-sale (POS) transactions and process customer returns or exchanges according to guidelines.\n\n - Inventory Accuracy Support: Assist with standard operational workflows, including stock replenishment, checking in shipments, inventory tasks, and managing stock flow to keep the floor fully prepared for traffic.\n\n - Visual Merchandising Maintenance: Support the team in executing visual updates according to HQ directives, ensuring displays are kept styled and inspiring.\n\n - Active Shift Collaboration: Participate in daily team huddles, communicate effectively with teammates to maintain seamless floor coverage, and contribute to a high-performing team dynamic.\n\n - In-the-Moment Problem Solving: Address routine customer questions or concerns on the floor with optimism, using good judgment to deliver quick service resolutions or escalating complex issues to a supervisor promptly.\n\n - Continuous Improvement: Strive for continuous development by actively seeking out feedback, applying coaching from store leadership, and sharpening your styling and service skills.\n\nWe're Looking For Someone With:\n\n - 1+ years of retail or customer service experience in a premium, specialized, or customer-centric environment.\n\n - An adaptable and proactive mindset: A true doer who takes initiative on the floor, anticipates customer and operational needs, and supports daily workflows without needing constant direction.\n\n - A passion for the \"Soft Home\" space: A genuine love for comfort, design, and home styling, with a desire to help customers mix and match their dream bed and bath setups.\n\n - Strong communication and active listening skills: The natural ability to connect with diverse groups of people, demonstrate empathy, and solve problems with a positive, solution-oriented attitude.\n\n - Familiarity with select retail and workplace systems is a plus: Experience working within an Apple-based ecosystem (iPads/Macs) and utilizing platforms like Shopify POS, Slack, and Google Workspace.\n\n - Availability Requirements: Must be available to work a minimum of 3 days per week, 2 of which must be weekend days (Friday, Saturday, or Sunday), including flexibility for evening and holiday shifts based on business needs.\n\nCompensation & Benefits\n\nAt Brooklinen, we offer a competitive total compensation package determined by market data specific to our size, stage, industry, and location. The base salary for this role is between $19.75 - $20.75/ hour.\n\nAdditionally, you will be eligible to participate in our quarterly bonus program, with a target percentage based on your role.\n\nOur benefits include:\n\n - Sick Leave (based on state laws)\n\n - 40% employee discount plus quarterly product allowance\n\n - Monthly store contests and incentives\n\n - Birthday and company anniversary milestone gifts\n\nWhy join us?\n\nBrooklinen is a place where thoughtful people do meaningful work — with warmth, clarity, and shared purpose. We value care, collaboration, balance, and continuous growth. If this role excites you, even if you don’t meet every qualification, we encourage you to apply. Diverse experiences and perspectives make us stronger.\n\nAbout Brooklinen\n\nBrooklinen was founded in 2014 with a simple belief: that comfort can bring happiness. Today, we’re one of the largest soft goods brands in the U.S., designing for real life and real homes with products that pair elevated quality and accessible pricing. Our assortment — from sheets and towels to thoughtful additions for the modern bedroom — has earned over 100,000 five-star reviews and recognition from Architectural Digest, Good Housekeeping, Wirecutter, and more. We’re growing thoughtfully, evolving intentionally, and committed to creating a home for people who care deeply about their craft — and each other."},{"id":"9f35bde3-c3ee-429a-9b71-42f85fe93ade","title":"Director of Growth Marketing","department":"Marketing","team":"Marketing","employmentType":"FullTime","location":"Brooklinen HQ","secondaryLocations":[],"publishedAt":"2026-08-21T00:52:20.533+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"10014","addressRegion":"New York","streetAddress":"225 Varick Street","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/brooklinen/9f35bde3-c3ee-429a-9b71-42f85fe93ade","applyUrl":"https://jobs.ashbyhq.com/brooklinen/9f35bde3-c3ee-429a-9b71-42f85fe93ade/application","descriptionHtml":"Overview
We’re excited to be hiring a Director of Growth Marketing to join our team in NYC. Reporting to the VP of Marketing, this role will oversee Brooklinen’s Growth Marketing function and play a critical role in shaping and elevating our full-funnel spend strategy across channels.
This is an exciting opportunity for a curious, growth-minded, and results-oriented leader to build upon our strong foundation and push the boundaries of what best-in-class growth marketing looks like.
What You’ll Do
Own and evolve Brooklinen’s growth marketing strategy to drive meaningful top- and bottom-line results through best-in-class planning, testing, and execution.
Lead the day-to-day strategy and performance across key paid channels—including Search, Paid Social, Affiliate, and CTV—with a focus on traffic, ROAS, and marketing efficiency.
Own performance marketing budgets and forecasts in partnership with Finance and Marketing, proactively managing investment against traffic, ROAS, and new customer goals.
Develop and oversee the testing and optimization roadmap across paid channels, including creative testing, platform experimentation, and user journey optimization.
Partner closely with Creative, Brand, Ecommerce, and Analytics to develop channel strategies and creative that balance brand storytelling with performance.
Leverage multiple attribution methodologies, including MMM and incrementality testing, to evaluate investment decisions and optimize channel performance.
Stay close to execution within platforms and continuously identify opportunities for innovation, experimentation, and improved performance.
Develop and present insights to senior leadership, connecting channel performance to company-wide KPIs and clear business recommendations.
Own headcount planning and team structure for Growth Marketing.
Lead an in-house team of channel managers, fostering strong performance, development, accountability, and operational excellence.
We’re Looking For
7+ years of marketing experience with deep expertise in performance and growth marketing, including recent hands-on platform experience.
Proven experience leading an in-house growth or paid media function at a DTC brand at scale.
Experience managing large media budgets ($10M+) and driving efficient growth across multiple paid channels.
Strong analytical fluency across DTC metrics, including LTV, CPA, ROAS, CAC, % organic, and attribution.
Experience with measurement methodologies including MMM and incrementality testing.
Proficiency with Excel and BI/analytics tools such as Omni and Heap, with the ability to translate data into clear insights and actions.
A strong people leader with a track record of building, developing, and retaining high-performing teams.
Demonstrated ability to partner effectively across Creative, Finance, Ecommerce, Analytics, and Brand.
Comfort operating at both strategic and tactical levels, from setting the vision to getting into the details.
A curious, growth-minded, and results-oriented leader who challenges assumptions, moves quickly from insight to action, and continuously looks for ways to improve performance.
Compensation
Base salary range: $165,000–$195,000, plus equity and a 15% target bonus.
We take a consistent approach to compensation to support internal equity. Offers are made within the posted range and are informed by relevant experience, skills, and market data.
Benefits & Perks
Up to 100% medical, dental, and vision coverage for employees
Fertility and family-building support of up to $20,000 lifetime
401(k) with a 4% company match
16 weeks of fully paid parental leave
20 vacation days, increasing to 25 after five years, plus year-round Summer Fridays
Hybrid schedule with two in-office days per week, scheduled Tuesday through Thursday
Remote work during Thanksgiving week and the last week of December
Up to four additional remote weeks per year with approval
40% employee discount plus a seasonal product allowance
One Medical, Talkspace, and $1,000 annually through Joon for wellness
One-month paid sabbatical after five years, plus an additional one-month paid sabbatical after 10 years
Why Join Us?
Brooklinen is a place where thoughtful people do meaningful work — with warmth, clarity, and shared purpose. We value care, collaboration, balance, and continuous growth. If this role excites you, even if you don’t meet every qualification, we encourage you to apply. Diverse experiences and perspectives make us stronger.
About Brooklinen
Brooklinen was founded in 2014 with a simple belief: that comfort can bring happiness. Today, we’re one of the largest soft goods brands in the U.S., designing for real life and real homes with products that pair elevated quality and accessible pricing. Our assortment — from sheets and towels to thoughtful additions for the modern bedroom — has earned over 100,000 five-star reviews and recognition from Architectural Digest, Good Housekeeping, Wirecutter, and more. We’re growing thoughtfully, evolving intentionally, and committed to creating a home for people who care deeply about their craft — and each other.
#LI-Hybrid #LI-MK
","descriptionPlain":"Overview\n\nWe’re excited to be hiring a Director of Growth Marketing to join our team in NYC. Reporting to the VP of Marketing, this role will oversee Brooklinen’s Growth Marketing function and play a critical role in shaping and elevating our full-funnel spend strategy across channels.\n\nThis is an exciting opportunity for a curious, growth-minded, and results-oriented leader to build upon our strong foundation and push the boundaries of what best-in-class growth marketing looks like.\n\nWhat You’ll Do\n\n - Own and evolve Brooklinen’s growth marketing strategy to drive meaningful top- and bottom-line results through best-in-class planning, testing, and execution.\n\n - Lead the day-to-day strategy and performance across key paid channels—including Search, Paid Social, Affiliate, and CTV—with a focus on traffic, ROAS, and marketing efficiency.\n\n - Own performance marketing budgets and forecasts in partnership with Finance and Marketing, proactively managing investment against traffic, ROAS, and new customer goals.\n\n - Develop and oversee the testing and optimization roadmap across paid channels, including creative testing, platform experimentation, and user journey optimization.\n\n - Partner closely with Creative, Brand, Ecommerce, and Analytics to develop channel strategies and creative that balance brand storytelling with performance.\n\n - Leverage multiple attribution methodologies, including MMM and incrementality testing, to evaluate investment decisions and optimize channel performance.\n\n - Stay close to execution within platforms and continuously identify opportunities for innovation, experimentation, and improved performance.\n\n - Develop and present insights to senior leadership, connecting channel performance to company-wide KPIs and clear business recommendations.\n\n - Own headcount planning and team structure for Growth Marketing.\n\n - Lead an in-house team of channel managers, fostering strong performance, development, accountability, and operational excellence.\n\nWe’re Looking For\n\n - 7+ years of marketing experience with deep expertise in performance and growth marketing, including recent hands-on platform experience.\n\n - Proven experience leading an in-house growth or paid media function at a DTC brand at scale.\n\n - Experience managing large media budgets ($10M+) and driving efficient growth across multiple paid channels.\n\n - Strong analytical fluency across DTC metrics, including LTV, CPA, ROAS, CAC, % organic, and attribution.\n\n - Experience with measurement methodologies including MMM and incrementality testing.\n\n - Proficiency with Excel and BI/analytics tools such as Omni and Heap, with the ability to translate data into clear insights and actions.\n\n - A strong people leader with a track record of building, developing, and retaining high-performing teams.\n\n - Demonstrated ability to partner effectively across Creative, Finance, Ecommerce, Analytics, and Brand.\n\n - Comfort operating at both strategic and tactical levels, from setting the vision to getting into the details.\n\n - A curious, growth-minded, and results-oriented leader who challenges assumptions, moves quickly from insight to action, and continuously looks for ways to improve performance.\n\nCompensation\n\nBase salary range: $165,000–$195,000, plus equity and a 15% target bonus.\n\nWe take a consistent approach to compensation to support internal equity. Offers are made within the posted range and are informed by relevant experience, skills, and market data.\n\nBenefits & Perks\n\n - Up to 100% medical, dental, and vision coverage for employees\n\n - Fertility and family-building support of up to $20,000 lifetime\n\n - 401(k) with a 4% company match\n\n - 16 weeks of fully paid parental leave\n\n - 20 vacation days, increasing to 25 after five years, plus year-round Summer Fridays\n\n - Hybrid schedule with two in-office days per week, scheduled Tuesday through Thursday\n\n - Remote work during Thanksgiving week and the last week of December\n\n - Up to four additional remote weeks per year with approval\n\n - 40% employee discount plus a seasonal product allowance\n\n - One Medical, Talkspace, and $1,000 annually through Joon for wellness\n\n - One-month paid sabbatical after five years, plus an additional one-month paid sabbatical after 10 years\n\nWhy Join Us?\n\nBrooklinen is a place where thoughtful people do meaningful work — with warmth, clarity, and shared purpose. We value care, collaboration, balance, and continuous growth. If this role excites you, even if you don’t meet every qualification, we encourage you to apply. Diverse experiences and perspectives make us stronger.\n\nAbout Brooklinen\n\nBrooklinen was founded in 2014 with a simple belief: that comfort can bring happiness. Today, we’re one of the largest soft goods brands in the U.S., designing for real life and real homes with products that pair elevated quality and accessible pricing. Our assortment — from sheets and towels to thoughtful additions for the modern bedroom — has earned over 100,000 five-star reviews and recognition from Architectural Digest, Good Housekeeping, Wirecutter, and more. We’re growing thoughtfully, evolving intentionally, and committed to creating a home for people who care deeply about their craft — and each other.\n\n#LI-Hybrid #LI-MK"},{"id":"c4fc2b5f-0c7b-4134-9841-a7b6a2663027","title":"Copywriter","department":"Creative","team":"Creative","employmentType":"FullTime","location":"Brooklinen HQ","secondaryLocations":[],"publishedAt":"2026-08-21T15:50:37.922+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"10014","addressRegion":"New York","streetAddress":"225 Varick Street","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/brooklinen/c4fc2b5f-0c7b-4134-9841-a7b6a2663027","applyUrl":"https://jobs.ashbyhq.com/brooklinen/c4fc2b5f-0c7b-4134-9841-a7b6a2663027/application","descriptionHtml":"Overview
We’re looking for a creative and passionate Copywriter to write on-brand copy that strategically delivers for our digital channels. Reporting to our Director of Copy & Editorial, you will be the third of a small and nimble team amongst our broader creative team. You’ll work most closely with our Creative team and also collaborate closely with the Marketing, Merchandising, and ECommerce teams.
You’ll help write on exciting, exclusive and proprietary product fabrications and promotions for one of the best (sure, we’re a little biased), and fast-growing home interior brands. If you want to see your writing out there in the world, we encourage you to apply.
What you'll work on
You’ll play a pivotal role in evolving and disseminating the Brooklinen brand voice by writing clear, detailed copy that also embodies our personality
Help execute ecomm campaigns on a quarterly basis (both product launches and promotional events) based off of larger marketing goals, advising on copy across our digital channels
Responsible for writing and editing site copy including product descriptions for web; create keyword-rich content, tag lines and product descriptions to engage customers and optimize for SEO
Work closely with our merchandising, marketing, and digital product teams to ensure all new product value props are clearly communicated for prospective and current customers
Jump in on ad-hoc requests that may arise on other marketing channels (retention, growth, print) when needs arise
Maintain the brand tone of voice across multiple channels, ensuring consistency in messaging while striving to push the boundaries and find new and clever ways to communicate with our customer
We’re Looking For
3+ years of copy experience, with a minimum of 1 year in the ecommerce space.
Writing experience in the interior design, textiles, home goods, or fashion space
Prior experience writing product copy as well as marketing copy (ecomm, email, Meta, etc)
Ability to adapt when working on a broad range of projects (e.g. knows the difference between a compelling subject line, witty social caption and an ecomm product description)
Experience tailoring and differentiating between channels
Skills in translating data and insights into creative execution
Ability to action on feedback quickly and strategically
Strong attention to detail in copyediting and proofreading
SEO & SEM knowledge
A smart, funny, super-organized, collaborative nature and enjoys wearing many hats - our perfect team member is someone who is as comfortable coming up with ideas as they are executing
Benefits & Perks
Up to 100% medical, dental, and vision coverage (employee-only)
Fertility & family-building support (up to $20,000 lifetime)
401(k) with a 4% company match
16 weeks fully paid parental leave
20 vacation days (25 after 5 years) plus year-round Summer Fridays
Hybrid work schedule with two core in-office days (Tues–Thurs)
Remote Thanksgiving week and remote last week of December
Up to four additional remote weeks per year with approval
40% employee discount plus seasonal product allowance
One Medical, Talkspace, and $1,000 per year via Joon for wellness
One-month paid sabbatical at five years and an additional one-month paid sabbatical at 10 years
Why Join Us?
Brooklinen is a place where thoughtful people do meaningful work — with warmth, clarity, and shared purpose. We value care, collaboration, balance, and continuous growth. If this role excites you, even if you don’t meet every qualification, we encourage you to apply. Diverse experiences and perspectives make us stronger.
About Brooklinen
Brooklinen was founded in 2014 with a simple belief: that comfort can bring happiness. Today, we’re one of the largest soft goods brands in the U.S., designing for real life and real homes with products that pair elevated quality and accessible pricing. Our assortment — from sheets and towels to thoughtful additions for the modern bedroom — has earned over 100,000 five-star reviews and recognition from Architectural Digest, Good Housekeeping, Wirecutter, and more. We’re growing thoughtfully, evolving intentionally, and committed to creating a home for people who care deeply about their craft — and each other.
#LI-Hybrid #LI-MK
","descriptionPlain":"Overview\n\nWe’re looking for a creative and passionate Copywriter to write on-brand copy that strategically delivers for our digital channels. Reporting to our Director of Copy & Editorial, you will be the third of a small and nimble team amongst our broader creative team. You’ll work most closely with our Creative team and also collaborate closely with the Marketing, Merchandising, and ECommerce teams.\n\nYou’ll help write on exciting, exclusive and proprietary product fabrications and promotions for one of the best (sure, we’re a little biased), and fast-growing home interior brands. If you want to see your writing out there in the world, we encourage you to apply.\n\nWhat you'll work on \n\n - You’ll play a pivotal role in evolving and disseminating the Brooklinen brand voice by writing clear, detailed copy that also embodies our personality\n\n - Help execute ecomm campaigns on a quarterly basis (both product launches and promotional events) based off of larger marketing goals, advising on copy across our digital channels\n\n - Responsible for writing and editing site copy including product descriptions for web; create keyword-rich content, tag lines and product descriptions to engage customers and optimize for SEO\n\n - Work closely with our merchandising, marketing, and digital product teams to ensure all new product value props are clearly communicated for prospective and current customers\n\n - Jump in on ad-hoc requests that may arise on other marketing channels (retention, growth, print) when needs arise\n\n - Maintain the brand tone of voice across multiple channels, ensuring consistency in messaging while striving to push the boundaries and find new and clever ways to communicate with our customer\n\nWe’re Looking For\n\n - 3+ years of copy experience, with a minimum of 1 year in the ecommerce space.\n\n - Writing experience in the interior design, textiles, home goods, or fashion space\n\n - Prior experience writing product copy as well as marketing copy (ecomm, email, Meta, etc)\n\n - Ability to adapt when working on a broad range of projects (e.g. knows the difference between a compelling subject line, witty social caption and an ecomm product description)\n\n - Experience tailoring and differentiating between channels\n\n - Skills in translating data and insights into creative execution\n\n - Ability to action on feedback quickly and strategically\n\n - Strong attention to detail in copyediting and proofreading\n\n - SEO & SEM knowledge\n\n - A smart, funny, super-organized, collaborative nature and enjoys wearing many hats - our perfect team member is someone who is as comfortable coming up with ideas as they are executing\n\nBenefits & Perks\n\n - Up to 100% medical, dental, and vision coverage (employee-only)\n\n - Fertility & family-building support (up to $20,000 lifetime)\n\n - 401(k) with a 4% company match\n\n - 16 weeks fully paid parental leave\n\n - 20 vacation days (25 after 5 years) plus year-round Summer Fridays\n\n - Hybrid work schedule with two core in-office days (Tues–Thurs)\n\n - Remote Thanksgiving week and remote last week of December\n\n - Up to four additional remote weeks per year with approval\n\n - 40% employee discount plus seasonal product allowance\n\n - One Medical, Talkspace, and $1,000 per year via Joon for wellness\n\n - One-month paid sabbatical at five years and an additional one-month paid sabbatical at 10 years\n\nWhy Join Us?\n\nBrooklinen is a place where thoughtful people do meaningful work — with warmth, clarity, and shared purpose. We value care, collaboration, balance, and continuous growth. If this role excites you, even if you don’t meet every qualification, we encourage you to apply. Diverse experiences and perspectives make us stronger.\n\nAbout Brooklinen\n\nBrooklinen was founded in 2014 with a simple belief: that comfort can bring happiness. Today, we’re one of the largest soft goods brands in the U.S., designing for real life and real homes with products that pair elevated quality and accessible pricing. Our assortment — from sheets and towels to thoughtful additions for the modern bedroom — has earned over 100,000 five-star reviews and recognition from Architectural Digest, Good Housekeeping, Wirecutter, and more. We’re growing thoughtfully, evolving intentionally, and committed to creating a home for people who care deeply about their craft — and each other.\n\n#LI-Hybrid #LI-MK"},{"id":"67ab82f2-70f2-4041-a275-431246216e57","title":"Part-time Sales Associate ","department":"Retail Store","team":"Retail Store","employmentType":"PartTime","location":"Chicago Store","secondaryLocations":[],"publishedAt":"2026-08-21T18:36:11.781+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"postalCode":"60607","addressRegion":"IL","streetAddress":"936 W Randolph Street","addressCountry":"United States","addressLocality":"Chicago"}},"jobUrl":"https://jobs.ashbyhq.com/brooklinen/67ab82f2-70f2-4041-a275-431246216e57","applyUrl":"https://jobs.ashbyhq.com/brooklinen/67ab82f2-70f2-4041-a275-431246216e57/application","descriptionHtml":"Overview
We’re looking for an enthusiastic, customer-focused comfort enthusiast to join our Chicago store as a Sales Associate. Reporting to the Store Manager, you’ll represent the Brooklinen brand by delivering welcoming, helpful, and premium customer experiences while maintaining high store standards.
Our stores operate with lean, agile teams of approximately 6–8 people, so you’ll balance active selling with daily operational tasks. You’ll thrive here if you are proactive, adaptable, and excited to contribute to a collaborative and supportive store culture.
What You’ll Do:
Premium Selling & Service Execution: Apply our premium selling and service model to create a warm, inclusive, and welcoming shopping experience. Greet every customer with enthusiasm, listen attentively to uncover their needs, and provide thoughtful soft home recommendations.
Expert Product Storytelling: Maintain deep, up-to-date knowledge of product features, soft home materials, and inventory availability. Confidently educate customers on design options, promotions, and new product launches to enhance their visit.
Platform-Driven Clienteling: Utilize our digital clienteling platform to cultivate ongoing relationships with customers, following up intentionally to drive repeat business and brand loyalty.
Daily Operational Tasks: Follow standard operating procedures for maintaining a clean, organized, and organized sales floor and stockroom. Safely handle point-of-sale (POS) transactions and process customer returns or exchanges according to guidelines.
Inventory Accuracy Support: Assist with standard operational workflows, including stock replenishment, checking in shipments, inventory tasks, and managing stock flow to keep the floor fully prepared for traffic.
Visual Merchandising Maintenance: Support the team in executing visual updates according to HQ directives, ensuring displays are kept styled and inspiring.
Active Shift Collaboration: Participate in daily team huddles, communicate effectively with teammates to maintain seamless floor coverage, and contribute to a high-performing team dynamic.
In-the-Moment Problem Solving: Address routine customer questions or concerns on the floor with optimism, using good judgment to deliver quick service resolutions or escalating complex issues to a supervisor promptly.
Continuous Improvement: Strive for continuous development by actively seeking out feedback, applying coaching from store leadership, and sharpening your styling and service skills.
We're Looking For Someone With:
1+ years of retail or customer service experience in a premium, specialized, or customer-centric environment.
An adaptable and proactive mindset: A true doer who takes initiative on the floor, anticipates customer and operational needs, and supports daily workflows without needing constant direction.
A passion for the \"Soft Home\" space: A genuine love for comfort, design, and home styling, with a desire to help customers mix and match their dream bed and bath setups.
Strong communication and active listening skills: The natural ability to connect with diverse groups of people, demonstrate empathy, and solve problems with a positive, solution-oriented attitude.
Familiarity with select retail and workplace systems is a plus: Experience working within an Apple-based ecosystem (iPads/Macs) and utilizing platforms like Shopify POS, Slack, and Google Workspace.
Availability Requirements: Must be available to work a minimum of 3 days per week, 2 of which must be weekend days (Friday, Saturday, or Sunday), including flexibility for evening and holiday shifts based on business needs.
Compensation & Benefits
At Brooklinen, we offer a competitive total compensation package determined by market data specific to our size, stage, industry, and location. The base salary for this role is between $17/ hour.
Additionally, you will be eligible to participate in our quarterly bonus program, with a target percentage based on your role.
Our benefits include:
Sick Leave (based on state laws)
40% employee discount plus quarterly product allowance
Monthly store contests and incentives
Birthday and company anniversary milestone gifts
Why join us?
Brooklinen is a place where thoughtful people do meaningful work — with warmth, clarity, and shared purpose. We value care, collaboration, balance, and continuous growth. If this role excites you, even if you don’t meet every qualification, we encourage you to apply. Diverse experiences and perspectives make us stronger.
About Brooklinen
Brooklinen was founded in 2014 with a simple belief: that comfort can bring happiness. Today, we’re one of the largest soft goods brands in the U.S., designing for real life and real homes with products that pair elevated quality and accessible pricing. Our assortment — from sheets and towels to thoughtful additions for the modern bedroom — has earned over 100,000 five-star reviews and recognition from Architectural Digest, Good Housekeeping, Wirecutter, and more. We’re growing thoughtfully, evolving intentionally, and committed to creating a home for people who care deeply about their craft — and each other.
","descriptionPlain":"Overview\n\nWe’re looking for an enthusiastic, customer-focused comfort enthusiast to join our Chicago store as a Sales Associate. Reporting to the Store Manager, you’ll represent the Brooklinen brand by delivering welcoming, helpful, and premium customer experiences while maintaining high store standards.\n\nOur stores operate with lean, agile teams of approximately 6–8 people, so you’ll balance active selling with daily operational tasks. You’ll thrive here if you are proactive, adaptable, and excited to contribute to a collaborative and supportive store culture.\n\nWhat You’ll Do:\n\n - Premium Selling & Service Execution: Apply our premium selling and service model to create a warm, inclusive, and welcoming shopping experience. Greet every customer with enthusiasm, listen attentively to uncover their needs, and provide thoughtful soft home recommendations.\n\n - Expert Product Storytelling: Maintain deep, up-to-date knowledge of product features, soft home materials, and inventory availability. Confidently educate customers on design options, promotions, and new product launches to enhance their visit.\n\n - Platform-Driven Clienteling: Utilize our digital clienteling platform to cultivate ongoing relationships with customers, following up intentionally to drive repeat business and brand loyalty.\n\n - Daily Operational Tasks: Follow standard operating procedures for maintaining a clean, organized, and organized sales floor and stockroom. Safely handle point-of-sale (POS) transactions and process customer returns or exchanges according to guidelines.\n\n - Inventory Accuracy Support: Assist with standard operational workflows, including stock replenishment, checking in shipments, inventory tasks, and managing stock flow to keep the floor fully prepared for traffic.\n\n - Visual Merchandising Maintenance: Support the team in executing visual updates according to HQ directives, ensuring displays are kept styled and inspiring.\n\n - Active Shift Collaboration: Participate in daily team huddles, communicate effectively with teammates to maintain seamless floor coverage, and contribute to a high-performing team dynamic.\n\n - In-the-Moment Problem Solving: Address routine customer questions or concerns on the floor with optimism, using good judgment to deliver quick service resolutions or escalating complex issues to a supervisor promptly.\n\n - Continuous Improvement: Strive for continuous development by actively seeking out feedback, applying coaching from store leadership, and sharpening your styling and service skills.\n\nWe're Looking For Someone With:\n\n - 1+ years of retail or customer service experience in a premium, specialized, or customer-centric environment.\n\n - An adaptable and proactive mindset: A true doer who takes initiative on the floor, anticipates customer and operational needs, and supports daily workflows without needing constant direction.\n\n - A passion for the \"Soft Home\" space: A genuine love for comfort, design, and home styling, with a desire to help customers mix and match their dream bed and bath setups.\n\n - Strong communication and active listening skills: The natural ability to connect with diverse groups of people, demonstrate empathy, and solve problems with a positive, solution-oriented attitude.\n\n - Familiarity with select retail and workplace systems is a plus: Experience working within an Apple-based ecosystem (iPads/Macs) and utilizing platforms like Shopify POS, Slack, and Google Workspace.\n\n - Availability Requirements: Must be available to work a minimum of 3 days per week, 2 of which must be weekend days (Friday, Saturday, or Sunday), including flexibility for evening and holiday shifts based on business needs.\n\nCompensation & Benefits\n\nAt Brooklinen, we offer a competitive total compensation package determined by market data specific to our size, stage, industry, and location. The base salary for this role is between $17/ hour.\n\nAdditionally, you will be eligible to participate in our quarterly bonus program, with a target percentage based on your role.\n\nOur benefits include:\n\n - Sick Leave (based on state laws)\n\n - 40% employee discount plus quarterly product allowance\n\n - Monthly store contests and incentives\n\n - Birthday and company anniversary milestone gifts\n\nWhy join us?\n\nBrooklinen is a place where thoughtful people do meaningful work — with warmth, clarity, and shared purpose. We value care, collaboration, balance, and continuous growth. If this role excites you, even if you don’t meet every qualification, we encourage you to apply. Diverse experiences and perspectives make us stronger.\n\nAbout Brooklinen\n\nBrooklinen was founded in 2014 with a simple belief: that comfort can bring happiness. Today, we’re one of the largest soft goods brands in the U.S., designing for real life and real homes with products that pair elevated quality and accessible pricing. Our assortment — from sheets and towels to thoughtful additions for the modern bedroom — has earned over 100,000 five-star reviews and recognition from Architectural Digest, Good Housekeeping, Wirecutter, and more. We’re growing thoughtfully, evolving intentionally, and committed to creating a home for people who care deeply about their craft — and each other."},{"id":"727fd9ee-349f-4aba-b4c5-bf496edee7a7","title":"Senior Sales Associate ","department":"Retail Store","team":"Retail Store","employmentType":"PartTime","location":"Washington DC Store","secondaryLocations":[],"publishedAt":"2026-08-25T14:09:07.458+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"postalCode":"20009","addressRegion":"DC","streetAddress":"1811 14th Street NW","addressCountry":"United States","addressLocality":"Washington"}},"jobUrl":"https://jobs.ashbyhq.com/brooklinen/727fd9ee-349f-4aba-b4c5-bf496edee7a7","applyUrl":"https://jobs.ashbyhq.com/brooklinen/727fd9ee-349f-4aba-b4c5-bf496edee7a7/application","descriptionHtml":"Overview
We’re looking for a dependable, results-driven retail professional and comfort enthusiast to join our Washington DC store as a Senior Sales Associate. Reporting to the Store Manager, you’ll serve as a keyholder responsible for opening and closing procedures and act as a trusted presence on the sales floor.
Our stores operate with lean, agile teams of approximately 6–8 people, so you’ll balance operational responsibilities with active selling. You’ll take ownership of daily workflows, model our selling and service standards, share product expertise, and deliver exceptional customer experiences.
What You’ll Do:
Keyholder Autonomy & Shift Security: Securely manage opening and closing procedures, maintain daily cash handling and register reconciliation protocols, and ensure the store is locked and safe.
Premium Selling & Service Execution: Model high standards for our premium selling and service model on every shift. Greet every customer with enthusiasm, listen attentively to uncover their needs, and provide thoughtful soft home recommendations.
Expert Product Storytelling: Maintain deep, up-to-date knowledge of product features, soft home materials, and inventory availability. Confidently educate customers on design options, promotions, and new product launches to enhance their visit.
Platform-Driven Clienteling: Actively utilize our digital clienteling platform to cultivate ongoing relationships with customers, following up intentionally to drive repeat business, meet outreach goals, and build brand loyalty.
Inventory Accuracy Support: Partner with store leadership to maintain high standards of inventory accuracy, assist with stockroom organization, track discrepancies, and handle product replenishment.
Visual Merchandising Maintenance: Support the team in executing visual updates and brand stories according to HQ directives, ensuring bedding, bath, and loungewear displays are kept beautifully styled and replenished.
Active Shift Collaboration: Participate in daily team huddles, communicate effectively with teammates to maintain seamless floor coverage, and coordinate employee break schedules when running a shift.
In-the-Moment Problem Solving: Independently resolve routine customer escalations, determine appropriate service recovery paths, and troubleshoot basic inventory or POS system issues during shifts, escalating broader concerns to store leadership as needed.
Operational Compliance & Safety: Maintain high standards across the sales floor by ensuring the team adheres to daily safety protocols, compliance rules, and back-of-house organization guidelines.
We're Looking For Someone With:
2+ years of retail experience, ideally with some exposure to keyholder duties, register opening/closing, or cash handling in a premium, specialized retail environment.
An adaptable, trustworthy mindset: A responsible professional who can handle the accountability of store keys and cash operations while simultaneously operating as a high-performing executor on the floor.
A passion for the \"Soft Home\" space: A genuine love for comfort, design, and home styling, with a desire to help customers mix and match their dream bed and bath setups.
Strong communication and active listening skills: The natural ability to connect with diverse groups of people, demonstrate empathy, and solve problems with a positive, solution-oriented attitude.
Familiarity with select retail and workplace systems is a plus: Experience working within an Apple-based ecosystem (iPads/Macs) and utilizing platforms like Shopify POS, NetSuite, Slack, and Google Workspace.
Availability Requirements: Must be available to work a minimum of 3 days per week, 2 of which must be weekend days (Friday, Saturday, or Sunday), including flexibility for evening and holiday shifts based on business needs.
Compensation & Benefits
At Brooklinen, we offer a competitive total compensation package determined by market data specific to our size, stage, industry, and location. The base salary for this role is between $20.50-$21.50 / hour.
Additionally, you will be eligible to participate in our quarterly bonus program, with a target percentage based on your role.
Our benefits include:
Sick Leave (based on state laws)
40% employee discount plus quarterly product allowance
Monthly store contests and incentives
Birthday and company anniversary milestone gifts
Why join us?
Brooklinen is a place where thoughtful people do meaningful work — with warmth, clarity, and shared purpose. We value care, collaboration, balance, and continuous growth. If this role excites you, even if you don’t meet every qualification, we encourage you to apply. Diverse experiences and perspectives make us stronger.
About Brooklinen
Brooklinen was founded in 2014 with a simple belief: that comfort can bring happiness. Today, we’re one of the largest soft goods brands in the U.S., designing for real life and real homes with products that pair elevated quality and accessible pricing. Our assortment — from sheets and towels to thoughtful additions for the modern bedroom — has earned over 100,000 five-star reviews and recognition from Architectural Digest, Good Housekeeping, Wirecutter, and more. We’re growing thoughtfully, evolving intentionally, and committed to creating a home for people who care deeply about their craft — and each other.
","descriptionPlain":"Overview\n\nWe’re looking for a dependable, results-driven retail professional and comfort enthusiast to join our Washington DC store as a Senior Sales Associate. Reporting to the Store Manager, you’ll serve as a keyholder responsible for opening and closing procedures and act as a trusted presence on the sales floor.\n\nOur stores operate with lean, agile teams of approximately 6–8 people, so you’ll balance operational responsibilities with active selling. You’ll take ownership of daily workflows, model our selling and service standards, share product expertise, and deliver exceptional customer experiences.\n\n\n\nWhat You’ll Do:\n\n - Keyholder Autonomy & Shift Security: Securely manage opening and closing procedures, maintain daily cash handling and register reconciliation protocols, and ensure the store is locked and safe.\n\n - Premium Selling & Service Execution: Model high standards for our premium selling and service model on every shift. Greet every customer with enthusiasm, listen attentively to uncover their needs, and provide thoughtful soft home recommendations.\n\n - Expert Product Storytelling: Maintain deep, up-to-date knowledge of product features, soft home materials, and inventory availability. Confidently educate customers on design options, promotions, and new product launches to enhance their visit.\n\n - Platform-Driven Clienteling: Actively utilize our digital clienteling platform to cultivate ongoing relationships with customers, following up intentionally to drive repeat business, meet outreach goals, and build brand loyalty.\n\n - Inventory Accuracy Support: Partner with store leadership to maintain high standards of inventory accuracy, assist with stockroom organization, track discrepancies, and handle product replenishment.\n\n - Visual Merchandising Maintenance: Support the team in executing visual updates and brand stories according to HQ directives, ensuring bedding, bath, and loungewear displays are kept beautifully styled and replenished.\n\n - Active Shift Collaboration: Participate in daily team huddles, communicate effectively with teammates to maintain seamless floor coverage, and coordinate employee break schedules when running a shift.\n\n - In-the-Moment Problem Solving: Independently resolve routine customer escalations, determine appropriate service recovery paths, and troubleshoot basic inventory or POS system issues during shifts, escalating broader concerns to store leadership as needed.\n\n - Operational Compliance & Safety: Maintain high standards across the sales floor by ensuring the team adheres to daily safety protocols, compliance rules, and back-of-house organization guidelines.\n\nWe're Looking For Someone With:\n\n - 2+ years of retail experience, ideally with some exposure to keyholder duties, register opening/closing, or cash handling in a premium, specialized retail environment.\n\n - An adaptable, trustworthy mindset: A responsible professional who can handle the accountability of store keys and cash operations while simultaneously operating as a high-performing executor on the floor.\n\n - A passion for the \"Soft Home\" space: A genuine love for comfort, design, and home styling, with a desire to help customers mix and match their dream bed and bath setups.\n\n - Strong communication and active listening skills: The natural ability to connect with diverse groups of people, demonstrate empathy, and solve problems with a positive, solution-oriented attitude.\n\n - Familiarity with select retail and workplace systems is a plus: Experience working within an Apple-based ecosystem (iPads/Macs) and utilizing platforms like Shopify POS, NetSuite, Slack, and Google Workspace.\n\n - Availability Requirements: Must be available to work a minimum of 3 days per week, 2 of which must be weekend days (Friday, Saturday, or Sunday), including flexibility for evening and holiday shifts based on business needs.\n\nCompensation & Benefits\n\nAt Brooklinen, we offer a competitive total compensation package determined by market data specific to our size, stage, industry, and location. The base salary for this role is between $20.50-$21.50 / hour.\n\nAdditionally, you will be eligible to participate in our quarterly bonus program, with a target percentage based on your role.\n\nOur benefits include:\n\n - Sick Leave (based on state laws)\n\n - 40% employee discount plus quarterly product allowance\n\n - Monthly store contests and incentives\n\n - Birthday and company anniversary milestone gifts\n\nWhy join us?\n\nBrooklinen is a place where thoughtful people do meaningful work — with warmth, clarity, and shared purpose. We value care, collaboration, balance, and continuous growth. If this role excites you, even if you don’t meet every qualification, we encourage you to apply. Diverse experiences and perspectives make us stronger.\n\nAbout Brooklinen\n\nBrooklinen was founded in 2014 with a simple belief: that comfort can bring happiness. Today, we’re one of the largest soft goods brands in the U.S., designing for real life and real homes with products that pair elevated quality and accessible pricing. Our assortment — from sheets and towels to thoughtful additions for the modern bedroom — has earned over 100,000 five-star reviews and recognition from Architectural Digest, Good Housekeeping, Wirecutter, and more. We’re growing thoughtfully, evolving intentionally, and committed to creating a home for people who care deeply about their craft — and each other."},{"id":"eb54ce5c-e24c-4eb4-88cd-f42ad5012a81","title":"Senior Associate, Growth Marketing (Paid Social)","department":"Marketing","team":"Marketing","employmentType":"FullTime","location":"Brooklinen HQ","secondaryLocations":[],"publishedAt":"2026-08-27T16:50:32.636+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"10014","addressRegion":"New York","streetAddress":"225 Varick Street","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/brooklinen/eb54ce5c-e24c-4eb4-88cd-f42ad5012a81","applyUrl":"https://jobs.ashbyhq.com/brooklinen/eb54ce5c-e24c-4eb4-88cd-f42ad5012a81/application","descriptionHtml":"Overview
We’re excited to be looking for a strategic, data-driven Senior Associate, Growth Marketing (Paid Social) to help us grow and evolve our paid social program across Meta, TikTok, Pinterest, Reddit, and emerging platforms.
You’ll connect brand storytelling with performance, using data to shape media and creative decisions that make an impact. Reporting to the Senior Manager, Growth Marketing, you’ll join a collaborative team and work closely with partners across Creative, Influencer, Site, and Analytics.
What You’ll Do
Support day-to-day paid social strategy, planning, and execution across the full funnel
Track performance across CAC, ROAS, LTV, CTR, CPA, and CVR and turn results into actionable recommendations
Bring a thoughtful testing roadmap to life across creative, audiences, bidding, and incrementality
Help shape creative strategy by briefing partners, reviewing assets, and sharing performance-driven feedback
Develop and present weekly performance insights and monthly creative reporting
Partner with Influencer and Site teams to execute paid influencer and site-linking strategies
Manage campaign builds and budget pacing across highly visible growth initiatives
Collaborate with channel, platform, and vendor partners to align strategy and uncover new opportunities
We’re Looking For
2–4 years of hands-on paid social experience, ideally in DTC or eCommerce
Experience managing and efficiently scaling paid social budgets
Fluency in core growth metrics and a working understanding of MMM, MTA, and incrementality
Strong creative instincts and experience briefing or providing feedback to creative teams
Genuine curiosity about emerging platforms, formats, and trends—and a point of view on what’s worth testing
Proficiency in Google Slides and Sheets or Excel; experience with Omni or similar reporting tools is a plus
The ability to move from insight to action with clarity and speed
A collaborative working style and clear, thoughtful communication
Compensation
Base salary range: $70,000, plus equity,
We take a consistent approach to our salary bands to ensure internal equity, and expect to make offers within this range. Final compensation is determined based on experience, skills, and market data.
Benefits & Perks
Up to 100% medical, dental, and vision coverage (employee-only)
Fertility & family-building support (up to $20,000 lifetime)
401(k) with a 4% company match
16 weeks fully paid parental leave
20 vacation days (25 after 5 years) plus year-round Summer Fridays
Hybrid work schedule with two core in-office days (Tues–Thurs)
Remote Thanksgiving week and remote last week of December
Up to four additional remote weeks per year with approval
40% employee discount plus seasonal product allowance
One Medical, Talkspace, and $1,000 per year via Joon for wellness
One-month paid sabbatical at five years and an additional one-month paid sabbatical at 10 years
Why Join Us?
Brooklinen is a place where thoughtful people do meaningful work — with warmth, clarity, and shared purpose. We value care, collaboration, balance, and continuous growth. If this role excites you, even if you don’t meet every qualification, we encourage you to apply. Diverse experiences and perspectives make us stronger.
About Brooklinen
Brooklinen was founded in 2014 with a simple belief: that comfort can bring happiness. Today, we’re one of the largest soft goods brands in the U.S., designing for real life and real homes with products that pair elevated quality and accessible pricing. Our assortment — from sheets and towels to thoughtful additions for the modern bedroom — has earned over 100,000 five-star reviews and recognition from Architectural Digest, Good Housekeeping, Wirecutter, and more. We’re growing thoughtfully, evolving intentionally, and committed to creating a home for people who care deeply about their craft — and each other.
#LI-Hybrid #LI-MK
","descriptionPlain":"Overview\n\nWe’re excited to be looking for a strategic, data-driven Senior Associate, Growth Marketing (Paid Social) to help us grow and evolve our paid social program across Meta, TikTok, Pinterest, Reddit, and emerging platforms.\n\nYou’ll connect brand storytelling with performance, using data to shape media and creative decisions that make an impact. Reporting to the Senior Manager, Growth Marketing, you’ll join a collaborative team and work closely with partners across Creative, Influencer, Site, and Analytics.\n\nWhat You’ll Do\n\n - Support day-to-day paid social strategy, planning, and execution across the full funnel\n\n - Track performance across CAC, ROAS, LTV, CTR, CPA, and CVR and turn results into actionable recommendations\n\n - Bring a thoughtful testing roadmap to life across creative, audiences, bidding, and incrementality\n\n - Help shape creative strategy by briefing partners, reviewing assets, and sharing performance-driven feedback\n\n - Develop and present weekly performance insights and monthly creative reporting\n\n - Partner with Influencer and Site teams to execute paid influencer and site-linking strategies\n\n - Manage campaign builds and budget pacing across highly visible growth initiatives\n\n - Collaborate with channel, platform, and vendor partners to align strategy and uncover new opportunities\n\nWe’re Looking For\n\n - 2–4 years of hands-on paid social experience, ideally in DTC or eCommerce\n\n - Experience managing and efficiently scaling paid social budgets\n\n - Fluency in core growth metrics and a working understanding of MMM, MTA, and incrementality\n\n - Strong creative instincts and experience briefing or providing feedback to creative teams\n\n - Genuine curiosity about emerging platforms, formats, and trends—and a point of view on what’s worth testing\n\n - Proficiency in Google Slides and Sheets or Excel; experience with Omni or similar reporting tools is a plus\n\n - The ability to move from insight to action with clarity and speed\n\n - A collaborative working style and clear, thoughtful communication\n\nCompensation\n\nBase salary range: $70,000, plus equity,\n\nWe take a consistent approach to our salary bands to ensure internal equity, and expect to make offers within this range. Final compensation is determined based on experience, skills, and market data.\n\nBenefits & Perks\n\n - Up to 100% medical, dental, and vision coverage (employee-only)\n\n - Fertility & family-building support (up to $20,000 lifetime)\n\n - 401(k) with a 4% company match\n\n - 16 weeks fully paid parental leave\n\n - 20 vacation days (25 after 5 years) plus year-round Summer Fridays\n\n - Hybrid work schedule with two core in-office days (Tues–Thurs)\n\n - Remote Thanksgiving week and remote last week of December\n\n - Up to four additional remote weeks per year with approval\n\n - 40% employee discount plus seasonal product allowance\n\n - One Medical, Talkspace, and $1,000 per year via Joon for wellness\n\n - One-month paid sabbatical at five years and an additional one-month paid sabbatical at 10 years\n\nWhy Join Us?\n\nBrooklinen is a place where thoughtful people do meaningful work — with warmth, clarity, and shared purpose. We value care, collaboration, balance, and continuous growth. If this role excites you, even if you don’t meet every qualification, we encourage you to apply. Diverse experiences and perspectives make us stronger.\n\nAbout Brooklinen\n\nBrooklinen was founded in 2014 with a simple belief: that comfort can bring happiness. Today, we’re one of the largest soft goods brands in the U.S., designing for real life and real homes with products that pair elevated quality and accessible pricing. Our assortment — from sheets and towels to thoughtful additions for the modern bedroom — has earned over 100,000 five-star reviews and recognition from Architectural Digest, Good Housekeeping, Wirecutter, and more. We’re growing thoughtfully, evolving intentionally, and committed to creating a home for people who care deeply about their craft — and each other.\n\n#LI-Hybrid #LI-MK"},{"id":"0f3a733f-67df-4c1e-9932-c6a7093623cb","title":"Associate Product Manager (eCommerce)","department":"Ecommerce","team":"Ecommerce","employmentType":"FullTime","location":"Brooklinen HQ","secondaryLocations":[],"publishedAt":"2026-08-29T00:36:09.956+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"10014","addressRegion":"New York","streetAddress":"225 Varick Street","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/brooklinen/0f3a733f-67df-4c1e-9932-c6a7093623cb","applyUrl":"https://jobs.ashbyhq.com/brooklinen/0f3a733f-67df-4c1e-9932-c6a7093623cb/application","descriptionHtml":"Overview
We’re excited to be looking for a Associate Product Manager (eCommerce) to join our team. Reporting to our Digital Product Manager, you''ll work hands on keeping the digital product roadmap accurate, the backlog healthy, and new features rigorously tested from spec to launch.
This role sits at the intersection of execution and growth - comfortable independently handling well-defined product work, and building toward more ambiguous, higher-complexity problems with guidance. You'll work daily with Engineering, Product Design, and Site Operations to ship high-quality customer experiences.
This role is ideal for someone who is detail-oriented, technically curious, and comfortable drawing insights from quantitative and qualitative data.
What You’ll Do
Maintain accuracy in the digital product roadmap, ensuring it reflects current priorities, statuses, and timelines.
Draft product briefs for new initiatives, outlining the “whys”, relationship to business goals, initial success metrics.
Draft technical tickets and PRDs to comprehensively document edge cases, back and front-end logic, and functional requirements.
Collaborate daily with developers, designers, and analysts on execution and delivery of new features.
Work with your manager and partner teams through the feature development process by surfacing scope questions early, tracking dependencies, and documenting tradeoff decisions so everyone is working from the same plan.
Recommend primary and secondary KPIs for new features and tests, then measure and report on post-launch performance against them.
Thoroughly test and QA features and AB tests as they go through the product and development lifecycle.
Manage end-to-end JIRA backlog activity translating business needs into user stories with clear acceptance criteria.
Maintain SCRUM ceremonies to achieve product roadmap timelines and goals.
Recommend and implement improvements to product operations workflows that make the team faster and more accurate (ie ticket templates, QA checklists, backlog hygiene etc)
Resolve day-to-day blockers independently, and bring risks, scope changes, and decisions above your remit to your manager early.
We’re Looking For
2+ years in product management or a closely adjacent function; APM, internship in product management, business analyst, QA or site ops paths all welcome.
Experience in QA and UAT testing and A/B testing methodology
Experience working in SCRUM and Agile technical environments
Strong quantitative skills - comfortable pulling insight from data to back assumptions and evaluate outcomes
Proven technical proficiency and a track record of working closely with engineers
Strong verbal and written communication skills with the ability to communicate sophisticated technical topics in a clear and concise manner
Experience gathering business requirements and translating them into technical specifications
Compensation
Base salary range: $69,000–$90,000, plus equity.
We take a consistent approach to our salary bands to ensure internal equity, and expect to make offers within this range. Final compensation is determined based on experience, skills, and market data.
Benefits & Perks
Up to 100% medical, dental, and vision coverage (employee-only)
Fertility & family-building support (up to $20,000 lifetime)
401(k) with a 4% company match
16 weeks fully paid parental leave
20 vacation days (25 after 5 years) plus year-round Summer Fridays
Hybrid work schedule with two core in-office days (Tues–Thurs)
Remote Thanksgiving week and remote last week of December
Up to four additional remote weeks per year with approval
40% employee discount plus seasonal product allowance
One Medical, Talkspace, and $1,000 per year via Joon for wellness
One-month paid sabbatical at five years and an additional one-month paid sabbatical at 10 years
Why Join Us?
Brooklinen is a place where thoughtful people do meaningful work — with warmth, clarity, and shared purpose. We value care, collaboration, balance, and continuous growth. If this role excites you, even if you don’t meet every qualification, we encourage you to apply. Diverse experiences and perspectives make us stronger.
About Brooklinen
Brooklinen was founded in 2014 with a simple belief: that comfort can bring happiness. Today, we’re one of the largest soft goods brands in the U.S., designing for real life and real homes with products that pair elevated quality and accessible pricing. Our assortment — from sheets and towels to thoughtful additions for the modern bedroom — has earned over 100,000 five-star reviews and recognition from Architectural Digest, Good Housekeeping, Wirecutter, and more. We’re growing thoughtfully, evolving intentionally, and committed to creating a home for people who care deeply about their craft — and each other.
#LI-Hybrid #LI-MK
","descriptionPlain":"Overview\n\nWe’re excited to be looking for a Associate Product Manager (eCommerce) to join our team. Reporting to our Digital Product Manager, you''ll work hands on keeping the digital product roadmap accurate, the backlog healthy, and new features rigorously tested from spec to launch.\n\nThis role sits at the intersection of execution and growth - comfortable independently handling well-defined product work, and building toward more ambiguous, higher-complexity problems with guidance. You'll work daily with Engineering, Product Design, and Site Operations to ship high-quality customer experiences.\n\nThis role is ideal for someone who is detail-oriented, technically curious, and comfortable drawing insights from quantitative and qualitative data.\n\nWhat You’ll Do\n\n - Maintain accuracy in the digital product roadmap, ensuring it reflects current priorities, statuses, and timelines.\n\n - Draft product briefs for new initiatives, outlining the “whys”, relationship to business goals, initial success metrics.\n\n - Draft technical tickets and PRDs to comprehensively document edge cases, back and front-end logic, and functional requirements.\n\n - Collaborate daily with developers, designers, and analysts on execution and delivery of new features.\n\n - Work with your manager and partner teams through the feature development process by surfacing scope questions early, tracking dependencies, and documenting tradeoff decisions so everyone is working from the same plan.\n\n - Recommend primary and secondary KPIs for new features and tests, then measure and report on post-launch performance against them.\n\n - Thoroughly test and QA features and AB tests as they go through the product and development lifecycle.\n\n - Manage end-to-end JIRA backlog activity translating business needs into user stories with clear acceptance criteria.\n\n - Maintain SCRUM ceremonies to achieve product roadmap timelines and goals.\n\n - Recommend and implement improvements to product operations workflows that make the team faster and more accurate (ie ticket templates, QA checklists, backlog hygiene etc)\n\n - Resolve day-to-day blockers independently, and bring risks, scope changes, and decisions above your remit to your manager early.\n\nWe’re Looking For\n\n - 2+ years in product management or a closely adjacent function; APM, internship in product management, business analyst, QA or site ops paths all welcome.\n\n - Experience in QA and UAT testing and A/B testing methodology\n\n - Experience working in SCRUM and Agile technical environments\n\n - Strong quantitative skills - comfortable pulling insight from data to back assumptions and evaluate outcomes\n\n - Proven technical proficiency and a track record of working closely with engineers\n\n - Strong verbal and written communication skills with the ability to communicate sophisticated technical topics in a clear and concise manner\n\n - Experience gathering business requirements and translating them into technical specifications\n\nCompensation\n\nBase salary range: $69,000–$90,000, plus equity.\n\nWe take a consistent approach to our salary bands to ensure internal equity, and expect to make offers within this range. Final compensation is determined based on experience, skills, and market data.\n\nBenefits & Perks\n\n - Up to 100% medical, dental, and vision coverage (employee-only)\n\n - Fertility & family-building support (up to $20,000 lifetime)\n\n - 401(k) with a 4% company match\n\n - 16 weeks fully paid parental leave\n\n - 20 vacation days (25 after 5 years) plus year-round Summer Fridays\n\n - Hybrid work schedule with two core in-office days (Tues–Thurs)\n\n - Remote Thanksgiving week and remote last week of December\n\n - Up to four additional remote weeks per year with approval\n\n - 40% employee discount plus seasonal product allowance\n\n - One Medical, Talkspace, and $1,000 per year via Joon for wellness\n\n - One-month paid sabbatical at five years and an additional one-month paid sabbatical at 10 years\n\nWhy Join Us?\n\nBrooklinen is a place where thoughtful people do meaningful work — with warmth, clarity, and shared purpose. We value care, collaboration, balance, and continuous growth. If this role excites you, even if you don’t meet every qualification, we encourage you to apply. Diverse experiences and perspectives make us stronger.\n\nAbout Brooklinen\n\nBrooklinen was founded in 2014 with a simple belief: that comfort can bring happiness. Today, we’re one of the largest soft goods brands in the U.S., designing for real life and real homes with products that pair elevated quality and accessible pricing. Our assortment — from sheets and towels to thoughtful additions for the modern bedroom — has earned over 100,000 five-star reviews and recognition from Architectural Digest, Good Housekeeping, Wirecutter, and more. We’re growing thoughtfully, evolving intentionally, and committed to creating a home for people who care deeply about their craft — and each other.\n\n#LI-Hybrid #LI-MK"},{"id":"2280b6db-f7dd-4e38-a694-2e4313a4d225","title":"PMO Lead","department":"Operations","team":"Operations","employmentType":"FullTime","location":"Brooklinen HQ","secondaryLocations":[],"publishedAt":"2026-09-01T22:15:19.415+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"10014","addressRegion":"New York","streetAddress":"225 Varick Street","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/brooklinen/2280b6db-f7dd-4e38-a694-2e4313a4d225","applyUrl":"https://jobs.ashbyhq.com/brooklinen/2280b6db-f7dd-4e38-a694-2e4313a4d225/application","descriptionHtml":"Overview
As Brooklinen continues to grow, how we prioritize, plan, and deliver cross-functional initiatives is more important than ever. We’re hiring a PMO Lead to bring greater structure, governance, and consistency to how projects move forward across the organization.
Reporting to our SVP of Operations, you’ll own project intake and prioritization, establish consistent ways of planning and tracking initiatives, and serve as the connective tissue between cross-functional teams.
This is a hands-on individual contributor role: you’ll build the structure for our project management organization while personally leading project governance and supporting priority initiatives.
What You’ll Do
Project Intake & Governance
Design and manage a standardized intake, prioritization, and approval process for cross-functional DTC initiatives
Establish and maintain a phase-gated project management methodology with clearly defined stage gates, deliverables, and sign-offs
Develop and roll out standardized project plans, status reports, and tools to create greater consistency across teams
Cross-Functional Delivery
Lead or co-lead priority cross-functional projects from planning through execution
Manage execution tracking, risks, issues, dependencies, and change throughout the project lifecycle
Identify and resolve cross-team dependencies and resource conflicts before they affect project timelines
Serve as a trusted partner to cross-functional teams, keeping stakeholders aligned on priorities, ownership, and timelines
Reporting & Continuous Improvement
Create and maintain a single source of truth for project status, risks, and dependencies
Establish a consistent project reporting cadence for Brooklinen’s Executive Leadership Team
Advise executive leaders on project health, tradeoffs, and organizational readiness for change
Conduct post-project retrospectives and maintain a lessons-learned repository to improve delivery over time
We’re Looking For
5+ years of experience in project or program management, including leading cross-functional initiatives within a retail, e-commerce, or consumer/DTC environment
Strong stakeholder management skills, with the ability to influence and align senior leaders and peers without formal authority
Excellent written and verbal communication skills, including experience presenting project status and recommendations to executive leadership
Proficiency with project management and collaboration tools
Management consulting experience is a plus
A PMP certification or equivalent is a plus
Experience establishing or formalizing a PMO function within a mid-sized organization is a plus
Experience with DTC-specific initiatives such as wholesale expansion, retail or channel expansion, or e-commerce platform implementations is a plus
Compensation
Base salary range: $108K–$130K, plus equity.
We take a consistent approach to our salary bands to ensure internal equity, and expect to make offers within this range. Final compensation is determined based on experience, skills, and market data.
Benefits & Perks
Up to 100% medical, dental, and vision coverage (employee-only)
Fertility & family-building support (up to $20,000 lifetime)
401(k) with a 4% company match
16 weeks fully paid parental leave
20 vacation days (25 after 5 years) plus year-round Summer Fridays
Hybrid work schedule with two core in-office days (Tues–Thurs)
Remote Thanksgiving week and remote last week of December
Up to four additional remote weeks per year with approval
40% employee discount plus seasonal product allowance
One Medical, Talkspace, and $1,000 per year via Joon for wellness
One-month paid sabbatical at five years and an additional one-month paid sabbatical at 10 years
Why Join Us?
Brooklinen is a place where thoughtful people do meaningful work — with warmth, clarity, and shared purpose. We value care, collaboration, balance, and continuous growth. If this role excites you, even if you don’t meet every qualification, we encourage you to apply. Diverse experiences and perspectives make us stronger.
About Brooklinen
Brooklinen was founded in 2014 with a simple belief: that comfort can bring happiness. Today, we’re one of the largest soft goods brands in the U.S., designing for real life and real homes with products that pair elevated quality and accessible pricing. Our assortment — from sheets and towels to thoughtful additions for the modern bedroom — has earned over 100,000 five-star reviews and recognition from Architectural Digest, Good Housekeeping, Wirecutter, and more. We’re growing thoughtfully, evolving intentionally, and committed to creating a home for people who care deeply about their craft — and each other.
#LI-Hybrid #LI-MK
","descriptionPlain":"Overview\n\nAs Brooklinen continues to grow, how we prioritize, plan, and deliver cross-functional initiatives is more important than ever. We’re hiring a PMO Lead to bring greater structure, governance, and consistency to how projects move forward across the organization.\n\nReporting to our SVP of Operations, you’ll own project intake and prioritization, establish consistent ways of planning and tracking initiatives, and serve as the connective tissue between cross-functional teams. \n\nThis is a hands-on individual contributor role: you’ll build the structure for our project management organization while personally leading project governance and supporting priority initiatives.\n\n\n\nWhat You’ll Do\n\nProject Intake & Governance\n\n - Design and manage a standardized intake, prioritization, and approval process for cross-functional DTC initiatives\n\n - Establish and maintain a phase-gated project management methodology with clearly defined stage gates, deliverables, and sign-offs\n\n - Develop and roll out standardized project plans, status reports, and tools to create greater consistency across teams\n\nCross-Functional Delivery\n\n - Lead or co-lead priority cross-functional projects from planning through execution\n\n - Manage execution tracking, risks, issues, dependencies, and change throughout the project lifecycle\n\n - Identify and resolve cross-team dependencies and resource conflicts before they affect project timelines\n\n - Serve as a trusted partner to cross-functional teams, keeping stakeholders aligned on priorities, ownership, and timelines\n\nReporting & Continuous Improvement\n\n - Create and maintain a single source of truth for project status, risks, and dependencies\n\n - Establish a consistent project reporting cadence for Brooklinen’s Executive Leadership Team\n\n - Advise executive leaders on project health, tradeoffs, and organizational readiness for change\n\n - Conduct post-project retrospectives and maintain a lessons-learned repository to improve delivery over time\n\nWe’re Looking For\n\n - 5+ years of experience in project or program management, including leading cross-functional initiatives within a retail, e-commerce, or consumer/DTC environment\n\n - Strong stakeholder management skills, with the ability to influence and align senior leaders and peers without formal authority\n\n - Excellent written and verbal communication skills, including experience presenting project status and recommendations to executive leadership\n\n - Proficiency with project management and collaboration tools\n\n - Management consulting experience is a plus\n\n - A PMP certification or equivalent is a plus\n\n - Experience establishing or formalizing a PMO function within a mid-sized organization is a plus\n\n - Experience with DTC-specific initiatives such as wholesale expansion, retail or channel expansion, or e-commerce platform implementations is a plus\n\nCompensation\n\nBase salary range: $108K–$130K, plus equity.\n\nWe take a consistent approach to our salary bands to ensure internal equity, and expect to make offers within this range. Final compensation is determined based on experience, skills, and market data.\n\nBenefits & Perks\n\n - Up to 100% medical, dental, and vision coverage (employee-only)\n\n - Fertility & family-building support (up to $20,000 lifetime)\n\n - 401(k) with a 4% company match\n\n - 16 weeks fully paid parental leave\n\n - 20 vacation days (25 after 5 years) plus year-round Summer Fridays\n\n - Hybrid work schedule with two core in-office days (Tues–Thurs)\n\n - Remote Thanksgiving week and remote last week of December\n\n - Up to four additional remote weeks per year with approval\n\n - 40% employee discount plus seasonal product allowance\n\n - One Medical, Talkspace, and $1,000 per year via Joon for wellness\n\n - One-month paid sabbatical at five years and an additional one-month paid sabbatical at 10 years\n\nWhy Join Us?\n\nBrooklinen is a place where thoughtful people do meaningful work — with warmth, clarity, and shared purpose. We value care, collaboration, balance, and continuous growth. If this role excites you, even if you don’t meet every qualification, we encourage you to apply. Diverse experiences and perspectives make us stronger.\n\nAbout Brooklinen\n\nBrooklinen was founded in 2014 with a simple belief: that comfort can bring happiness. Today, we’re one of the largest soft goods brands in the U.S., designing for real life and real homes with products that pair elevated quality and accessible pricing. Our assortment — from sheets and towels to thoughtful additions for the modern bedroom — has earned over 100,000 five-star reviews and recognition from Architectural Digest, Good Housekeeping, Wirecutter, and more. We’re growing thoughtfully, evolving intentionally, and committed to creating a home for people who care deeply about their craft — and each other.\n\n#LI-Hybrid #LI-MK"},{"id":"7c9a1e9c-be6e-46e3-b171-57a760a2f4bc","title":"Senior Project Manager, Integrated Marketing","department":"Integrated Marketing","team":"Integrated Marketing","employmentType":"FullTime","location":"Brooklinen HQ","secondaryLocations":[],"publishedAt":"2026-09-02T21:40:15.905+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"10014","addressRegion":"New York","streetAddress":"225 Varick Street","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/brooklinen/7c9a1e9c-be6e-46e3-b171-57a760a2f4bc","applyUrl":"https://jobs.ashbyhq.com/brooklinen/7c9a1e9c-be6e-46e3-b171-57a760a2f4bc/application","descriptionHtml":"Overview
As Brooklinen continues to grow, strong marketing operations are essential to helping teams stay aligned and bringing great creative work to life. We’re hiring a Senior Project Manager, Integrated Marketing to strengthen how creative projects are planned, prioritized, and delivered across the organization.
Reporting to our Director of Marketing Operations and Production, you’ll manage creative projects from intake through final delivery—bringing clarity to requests, building thoughtful timelines, coordinating workflows, and keeping partners informed along the way. You’ll work closely with our Creative team and cross-functional partners to balance priorities, identify roadblocks, and build processes that help work move forward efficiently.
This is an ideal opportunity for an experienced project manager who understands creative workflows, communicates clearly, and enjoys creating structure in a fast-moving, collaborative environment.
What You’ll Own
Creative Project Management
Facilitate the intake of creative requests, gathering the information needed to define scope, requirements, stakeholders, and timelines
Review incoming requests and partner with teams to establish clear direction and focus before projects begin
Own creative project schedules and manage workflows across Design and Copy
Track team bandwidth and support thoughtful allocation of work
Serve as a day-to-day contact for the Creative team and cross-functional partners, providing updates and identifying potential roadblocks
Monitor project routing and ensure work is reviewed and approved by the appropriate stakeholders
Oversee the production process for printed and packaging materials supporting PR, Retention, Retail, and other business needs
Planning & Communication
Partner with the Director of Marketing Operations and Production to develop strategies and processes that support Brooklinen’s marketing objectives and continued growth
Support ongoing prioritization and planning for cross-functional initiatives
Lead internal creative review meetings by developing agendas, providing project context, and documenting decisions and actionable next steps
Provide consistent, clear, and concise communication regarding project status, priorities, dependencies, and risks
Proactively surface and help remove bottlenecks that could affect timelines or deliverables
Tools & Processes
Own the ongoing maintenance of key marketing operations tools, including Monday.com
Help strengthen creative workflows and processes to improve clarity, consistency, and collaboration across teams
What You’ll Bring
6+ years of project management experience, including experience managing creative or marketing projects
Experience coordinating digital projects involving photography, video, design, and copy
Knowledge of creative workflows, file types, software, and review processes
Strong time-management, organizational, and communication skills
A process-oriented approach with strong attention to detail
The ability to bring clarity and structure to evolving or ambiguous requests
A highly collaborative, team-oriented approach and a genuine interest in solving problems
The ability to remain calm, focused, and adaptable in a fast-paced environment
High proficiency in Google Workspace
Familiarity with project-management platforms such as Monday
Experience facilitating print production is a plus
Benefits & Perks
Up to 100% medical, dental, and vision coverage (employee-only)
Fertility & family-building support (up to $20,000 lifetime)
401(k) with a 4% company match
16 weeks fully paid parental leave
20 vacation days (25 after 5 years) plus year-round Summer Fridays
Hybrid work schedule with two core in-office days (Tues–Thurs)
Remote Thanksgiving week and remote last week of December
Up to four additional remote weeks per year with approval
40% employee discount plus seasonal product allowance
One Medical, Talkspace, and $1,000 per year via Joon for wellness
One-month paid sabbatical at five years and an additional one-month paid sabbatical at 10 years
Why Join Us?
Brooklinen is a place where thoughtful people do meaningful work — with warmth, clarity, and shared purpose. We value care, collaboration, balance, and continuous growth. If this role excites you, even if you don’t meet every qualification, we encourage you to apply. Diverse experiences and perspectives make us stronger.
About Brooklinen
Brooklinen was founded in 2014 with a simple belief: that comfort can bring happiness. Today, we’re one of the largest soft goods brands in the U.S., designing for real life and real homes with products that pair elevated quality and accessible pricing. Our assortment — from sheets and towels to thoughtful additions for the modern bedroom — has earned over 100,000 five-star reviews and recognition from Architectural Digest, Good Housekeeping, Wirecutter, and more. We’re growing thoughtfully, evolving intentionally, and committed to creating a home for people who care deeply about their craft — and each other.
#LI-Hybrid #LI-MK
","descriptionPlain":"Overview\n\nAs Brooklinen continues to grow, strong marketing operations are essential to helping teams stay aligned and bringing great creative work to life. We’re hiring a Senior Project Manager, Integrated Marketing to strengthen how creative projects are planned, prioritized, and delivered across the organization.\n\nReporting to our Director of Marketing Operations and Production, you’ll manage creative projects from intake through final delivery—bringing clarity to requests, building thoughtful timelines, coordinating workflows, and keeping partners informed along the way. You’ll work closely with our Creative team and cross-functional partners to balance priorities, identify roadblocks, and build processes that help work move forward efficiently.\n\nThis is an ideal opportunity for an experienced project manager who understands creative workflows, communicates clearly, and enjoys creating structure in a fast-moving, collaborative environment.\n\nWhat You’ll Own\n\nCreative Project Management\n\n - Facilitate the intake of creative requests, gathering the information needed to define scope, requirements, stakeholders, and timelines\n\n - Review incoming requests and partner with teams to establish clear direction and focus before projects begin\n\n - Own creative project schedules and manage workflows across Design and Copy\n\n - Track team bandwidth and support thoughtful allocation of work\n\n - Serve as a day-to-day contact for the Creative team and cross-functional partners, providing updates and identifying potential roadblocks\n\n - Monitor project routing and ensure work is reviewed and approved by the appropriate stakeholders\n\n - Oversee the production process for printed and packaging materials supporting PR, Retention, Retail, and other business needs\n\nPlanning & Communication\n\n - Partner with the Director of Marketing Operations and Production to develop strategies and processes that support Brooklinen’s marketing objectives and continued growth\n\n - Support ongoing prioritization and planning for cross-functional initiatives\n\n - Lead internal creative review meetings by developing agendas, providing project context, and documenting decisions and actionable next steps\n\n - Provide consistent, clear, and concise communication regarding project status, priorities, dependencies, and risks\n\n - Proactively surface and help remove bottlenecks that could affect timelines or deliverables\n\nTools & Processes\n\n - Own the ongoing maintenance of key marketing operations tools, including Monday.com http://Monday.com\n\n - Help strengthen creative workflows and processes to improve clarity, consistency, and collaboration across teams\n\nWhat You’ll Bring\n\n - 6+ years of project management experience, including experience managing creative or marketing projects\n\n - Experience coordinating digital projects involving photography, video, design, and copy\n\n - Knowledge of creative workflows, file types, software, and review processes\n\n - Strong time-management, organizational, and communication skills\n\n - A process-oriented approach with strong attention to detail\n\n - The ability to bring clarity and structure to evolving or ambiguous requests\n\n - A highly collaborative, team-oriented approach and a genuine interest in solving problems\n\n - The ability to remain calm, focused, and adaptable in a fast-paced environment\n\n - High proficiency in Google Workspace\n\n - Familiarity with project-management platforms such as Monday\n\n - Experience facilitating print production is a plus\n\nBenefits & Perks\n\n - Up to 100% medical, dental, and vision coverage (employee-only)\n\n - Fertility & family-building support (up to $20,000 lifetime)\n\n - 401(k) with a 4% company match\n\n - 16 weeks fully paid parental leave\n\n - 20 vacation days (25 after 5 years) plus year-round Summer Fridays\n\n - Hybrid work schedule with two core in-office days (Tues–Thurs)\n\n - Remote Thanksgiving week and remote last week of December\n\n - Up to four additional remote weeks per year with approval\n\n - 40% employee discount plus seasonal product allowance\n\n - One Medical, Talkspace, and $1,000 per year via Joon for wellness\n\n - One-month paid sabbatical at five years and an additional one-month paid sabbatical at 10 years\n\nWhy Join Us?\n\nBrooklinen is a place where thoughtful people do meaningful work — with warmth, clarity, and shared purpose. We value care, collaboration, balance, and continuous growth. If this role excites you, even if you don’t meet every qualification, we encourage you to apply. Diverse experiences and perspectives make us stronger.\n\nAbout Brooklinen\n\nBrooklinen was founded in 2014 with a simple belief: that comfort can bring happiness. Today, we’re one of the largest soft goods brands in the U.S., designing for real life and real homes with products that pair elevated quality and accessible pricing. Our assortment — from sheets and towels to thoughtful additions for the modern bedroom — has earned over 100,000 five-star reviews and recognition from Architectural Digest, Good Housekeeping, Wirecutter, and more. We’re growing thoughtfully, evolving intentionally, and committed to creating a home for people who care deeply about their craft — and each other.\n\n#LI-Hybrid #LI-MK"},{"id":"96ed873c-6561-4f59-9462-ead929f0fb7a","title":"Part-time Sales Associate ","department":"Retail Store","team":"Retail Store","employmentType":"PartTime","location":"Santa Monica Store","secondaryLocations":[],"publishedAt":"2026-09-09T21:38:38.031+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"postalCode":"90403","addressRegion":"CA","streetAddress":"800 14th Street","addressCountry":"United States","addressLocality":"Santa Monica"}},"jobUrl":"https://jobs.ashbyhq.com/brooklinen/96ed873c-6561-4f59-9462-ead929f0fb7a","applyUrl":"https://jobs.ashbyhq.com/brooklinen/96ed873c-6561-4f59-9462-ead929f0fb7a/application","descriptionHtml":"Overview
We’re looking for an enthusiastic, customer-focused comfort enthusiast to join our Santa Monica store as a Sales Associate. Reporting to the Store Manager, you’ll represent the Brooklinen brand by delivering welcoming, helpful, and premium customer experiences while maintaining high store standards.
Our stores operate with lean, agile teams of approximately 6–8 people, so you’ll balance active selling with daily operational tasks. You’ll thrive here if you are proactive, adaptable, and excited to contribute to a collaborative and supportive store culture.
What You’ll Do:
Premium Selling & Service Execution: Apply our premium selling and service model to create a warm, inclusive, and welcoming shopping experience. Greet every customer with enthusiasm, listen attentively to uncover their needs, and provide thoughtful soft home recommendations.
Expert Product Storytelling: Maintain deep, up-to-date knowledge of product features, soft home materials, and inventory availability. Confidently educate customers on design options, promotions, and new product launches to enhance their visit.
Platform-Driven Clienteling: Utilize our digital clienteling platform to cultivate ongoing relationships with customers, following up intentionally to drive repeat business and brand loyalty.
Daily Operational Tasks: Follow standard operating procedures for maintaining a clean, organized, and organized sales floor and stockroom. Safely handle point-of-sale (POS) transactions and process customer returns or exchanges according to guidelines.
Inventory Accuracy Support: Assist with standard operational workflows, including stock replenishment, checking in shipments, inventory tasks, and managing stock flow to keep the floor fully prepared for traffic.
Visual Merchandising Maintenance: Support the team in executing visual updates according to HQ directives, ensuring displays are kept styled and inspiring.
Active Shift Collaboration: Participate in daily team huddles, communicate effectively with teammates to maintain seamless floor coverage, and contribute to a high-performing team dynamic.
In-the-Moment Problem Solving: Address routine customer questions or concerns on the floor with optimism, using good judgment to deliver quick service resolutions or escalating complex issues to a supervisor promptly.
Continuous Improvement: Strive for continuous development by actively seeking out feedback, applying coaching from store leadership, and sharpening your styling and service skills.
We're Looking For Someone With:
1+ years of retail or customer service experience in a premium, specialized, or customer-centric environment.
An adaptable and proactive mindset: A true doer who takes initiative on the floor, anticipates customer and operational needs, and supports daily workflows without needing constant direction.
A passion for the \"Soft Home\" space: A genuine love for comfort, design, and home styling, with a desire to help customers mix and match their dream bed and bath setups.
Strong communication and active listening skills: The natural ability to connect with diverse groups of people, demonstrate empathy, and solve problems with a positive, solution-oriented attitude.
Familiarity with select retail and workplace systems is a plus: Experience working within an Apple-based ecosystem (iPads/Macs) and utilizing platforms like Shopify POS, Slack, and Google Workspace.
Availability Requirements: Must be available to work a minimum of 3 days per week, 2 of which must be weekend days (Friday, Saturday, or Sunday), including flexibility for evening and holiday shifts based on business needs.
Compensation & Benefits
At Brooklinen, we offer a competitive total compensation package determined by market data specific to our size, stage, industry, and location. The base salary for this role is between $18.50 - $19.50/ hour.
Additionally, you will be eligible to participate in our quarterly bonus program, with a target percentage based on your role.
Our benefits include:
Sick Leave (based on state laws)
40% employee discount plus quarterly product allowance
Monthly store contests and incentives
Birthday and company anniversary milestone gifts
Why join us?
Brooklinen is a place where thoughtful people do meaningful work — with warmth, clarity, and shared purpose. We value care, collaboration, balance, and continuous growth. If this role excites you, even if you don’t meet every qualification, we encourage you to apply. Diverse experiences and perspectives make us stronger.
About Brooklinen
Brooklinen was founded in 2014 with a simple belief: that comfort can bring happiness. Today, we’re one of the largest soft goods brands in the U.S., designing for real life and real homes with products that pair elevated quality and accessible pricing. Our assortment — from sheets and towels to thoughtful additions for the modern bedroom — has earned over 100,000 five-star reviews and recognition from Architectural Digest, Good Housekeeping, Wirecutter, and more. We’re growing thoughtfully, evolving intentionally, and committed to creating a home for people who care deeply about their craft — and each other.
","descriptionPlain":"Overview\n\nWe’re looking for an enthusiastic, customer-focused comfort enthusiast to join our Santa Monica store as a Sales Associate. Reporting to the Store Manager, you’ll represent the Brooklinen brand by delivering welcoming, helpful, and premium customer experiences while maintaining high store standards.\n\nOur stores operate with lean, agile teams of approximately 6–8 people, so you’ll balance active selling with daily operational tasks. You’ll thrive here if you are proactive, adaptable, and excited to contribute to a collaborative and supportive store culture.\n\nWhat You’ll Do:\n\n - Premium Selling & Service Execution: Apply our premium selling and service model to create a warm, inclusive, and welcoming shopping experience. Greet every customer with enthusiasm, listen attentively to uncover their needs, and provide thoughtful soft home recommendations.\n\n - Expert Product Storytelling: Maintain deep, up-to-date knowledge of product features, soft home materials, and inventory availability. Confidently educate customers on design options, promotions, and new product launches to enhance their visit.\n\n - Platform-Driven Clienteling: Utilize our digital clienteling platform to cultivate ongoing relationships with customers, following up intentionally to drive repeat business and brand loyalty.\n\n - Daily Operational Tasks: Follow standard operating procedures for maintaining a clean, organized, and organized sales floor and stockroom. Safely handle point-of-sale (POS) transactions and process customer returns or exchanges according to guidelines.\n\n - Inventory Accuracy Support: Assist with standard operational workflows, including stock replenishment, checking in shipments, inventory tasks, and managing stock flow to keep the floor fully prepared for traffic.\n\n - Visual Merchandising Maintenance: Support the team in executing visual updates according to HQ directives, ensuring displays are kept styled and inspiring.\n\n - Active Shift Collaboration: Participate in daily team huddles, communicate effectively with teammates to maintain seamless floor coverage, and contribute to a high-performing team dynamic.\n\n - In-the-Moment Problem Solving: Address routine customer questions or concerns on the floor with optimism, using good judgment to deliver quick service resolutions or escalating complex issues to a supervisor promptly.\n\n - Continuous Improvement: Strive for continuous development by actively seeking out feedback, applying coaching from store leadership, and sharpening your styling and service skills.\n\nWe're Looking For Someone With:\n\n - 1+ years of retail or customer service experience in a premium, specialized, or customer-centric environment.\n\n - An adaptable and proactive mindset: A true doer who takes initiative on the floor, anticipates customer and operational needs, and supports daily workflows without needing constant direction.\n\n - A passion for the \"Soft Home\" space: A genuine love for comfort, design, and home styling, with a desire to help customers mix and match their dream bed and bath setups.\n\n - Strong communication and active listening skills: The natural ability to connect with diverse groups of people, demonstrate empathy, and solve problems with a positive, solution-oriented attitude.\n\n - Familiarity with select retail and workplace systems is a plus: Experience working within an Apple-based ecosystem (iPads/Macs) and utilizing platforms like Shopify POS, Slack, and Google Workspace.\n\n - Availability Requirements: Must be available to work a minimum of 3 days per week, 2 of which must be weekend days (Friday, Saturday, or Sunday), including flexibility for evening and holiday shifts based on business needs.\n\nCompensation & Benefits\n\nAt Brooklinen, we offer a competitive total compensation package determined by market data specific to our size, stage, industry, and location. The base salary for this role is between $18.50 - $19.50/ hour.\n\nAdditionally, you will be eligible to participate in our quarterly bonus program, with a target percentage based on your role.\n\nOur benefits include:\n\n - Sick Leave (based on state laws)\n\n - 40% employee discount plus quarterly product allowance\n\n - Monthly store contests and incentives\n\n - Birthday and company anniversary milestone gifts\n\nWhy join us?\n\nBrooklinen is a place where thoughtful people do meaningful work — with warmth, clarity, and shared purpose. We value care, collaboration, balance, and continuous growth. If this role excites you, even if you don’t meet every qualification, we encourage you to apply. Diverse experiences and perspectives make us stronger.\n\nAbout Brooklinen\n\nBrooklinen was founded in 2014 with a simple belief: that comfort can bring happiness. Today, we’re one of the largest soft goods brands in the U.S., designing for real life and real homes with products that pair elevated quality and accessible pricing. Our assortment — from sheets and towels to thoughtful additions for the modern bedroom — has earned over 100,000 five-star reviews and recognition from Architectural Digest, Good Housekeeping, Wirecutter, and more. We’re growing thoughtfully, evolving intentionally, and committed to creating a home for people who care deeply about their craft — and each other."},{"id":"0aa206a7-6be7-49ed-8278-d11e3c5f02f9","title":"Senior Sales Associate ","department":"Retail Store","team":"Retail Store","employmentType":"PartTime","location":"Chicago Store","secondaryLocations":[],"publishedAt":"2026-09-14T17:07:57.450+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"postalCode":"60607","addressRegion":"IL","streetAddress":"936 W Randolph Street","addressCountry":"United States","addressLocality":"Chicago"}},"jobUrl":"https://jobs.ashbyhq.com/brooklinen/0aa206a7-6be7-49ed-8278-d11e3c5f02f9","applyUrl":"https://jobs.ashbyhq.com/brooklinen/0aa206a7-6be7-49ed-8278-d11e3c5f02f9/application","descriptionHtml":"Overview
We’re looking for a dependable, results-driven retail professional and comfort enthusiast to join our Chicago store as a Senior Sales Associate. Reporting to the Store Manager, you’ll serve as a keyholder responsible for opening and closing procedures and act as a trusted presence on the sales floor.
Our stores operate with lean, agile teams of approximately 6–8 people, so you’ll balance operational responsibilities with active selling. You’ll take ownership of daily workflows, model our selling and service standards, share product expertise, and deliver exceptional customer experiences.
What You’ll Do:
Keyholder Autonomy & Shift Security: Securely manage opening and closing procedures, maintain daily cash handling and register reconciliation protocols, and ensure the store is locked and safe.
Premium Selling & Service Execution: Model high standards for our premium selling and service model on every shift. Greet every customer with enthusiasm, listen attentively to uncover their needs, and provide thoughtful soft home recommendations.
Expert Product Storytelling: Maintain deep, up-to-date knowledge of product features, soft home materials, and inventory availability. Confidently educate customers on design options, promotions, and new product launches to enhance their visit.
Platform-Driven Clienteling: Actively utilize our digital clienteling platform to cultivate ongoing relationships with customers, following up intentionally to drive repeat business, meet outreach goals, and build brand loyalty.
Inventory Accuracy Support: Partner with store leadership to maintain high standards of inventory accuracy, assist with stockroom organization, track discrepancies, and handle product replenishment.
Visual Merchandising Maintenance: Support the team in executing visual updates and brand stories according to HQ directives, ensuring bedding, bath, and loungewear displays are kept beautifully styled and replenished.
Active Shift Collaboration: Participate in daily team huddles, communicate effectively with teammates to maintain seamless floor coverage, and coordinate employee break schedules when running a shift.
In-the-Moment Problem Solving: Independently resolve routine customer escalations, determine appropriate service recovery paths, and troubleshoot basic inventory or POS system issues during shifts, escalating broader concerns to store leadership as needed.
Operational Compliance & Safety: Maintain high standards across the sales floor by ensuring the team adheres to daily safety protocols, compliance rules, and back-of-house organization guidelines.
We're Looking For Someone With:
2+ years of retail experience, ideally with some exposure to keyholder duties, register opening/closing, or cash handling in a premium, specialized retail environment.
An adaptable, trustworthy mindset: A responsible professional who can handle the accountability of store keys and cash operations while simultaneously operating as a high-performing executor on the floor.
A passion for the \"Soft Home\" space: A genuine love for comfort, design, and home styling, with a desire to help customers mix and match their dream bed and bath setups.
Strong communication and active listening skills: The natural ability to connect with diverse groups of people, demonstrate empathy, and solve problems with a positive, solution-oriented attitude.
Familiarity with select retail and workplace systems is a plus: Experience working within an Apple-based ecosystem (iPads/Macs) and utilizing platforms like Shopify POS, NetSuite, Slack, and Google Workspace.
Availability Requirements: Must be available to work a minimum of 3 days per week, 2 of which must be weekend days (Friday, Saturday, or Sunday), including flexibility for evening and holiday shifts based on business needs.
Compensation & Benefits
At Brooklinen, we offer a competitive total compensation package determined by market data specific to our size, stage, industry, and location. The hourly for the role is $18.75.
Additionally, you will be eligible to participate in our quarterly bonus program, with a target percentage based on your role.
Our benefits include:
Sick Leave (based on state laws)
40% employee discount plus quarterly product allowance
Monthly store contests and incentives
Birthday and company anniversary milestone gifts
Why join us?
Brooklinen is a place where thoughtful people do meaningful work — with warmth, clarity, and shared purpose. We value care, collaboration, balance, and continuous growth. If this role excites you, even if you don’t meet every qualification, we encourage you to apply. Diverse experiences and perspectives make us stronger.
About Brooklinen
Brooklinen was founded in 2014 with a simple belief: that comfort can bring happiness. Today, we’re one of the largest soft goods brands in the U.S., designing for real life and real homes with products that pair elevated quality and accessible pricing. Our assortment — from sheets and towels to thoughtful additions for the modern bedroom — has earned over 100,000 five-star reviews and recognition from Architectural Digest, Good Housekeeping, Wirecutter, and more. We’re growing thoughtfully, evolving intentionally, and committed to creating a home for people who care deeply about their craft — and each other.
","descriptionPlain":"Overview\n\nWe’re looking for a dependable, results-driven retail professional and comfort enthusiast to join our Chicago store as a Senior Sales Associate. Reporting to the Store Manager, you’ll serve as a keyholder responsible for opening and closing procedures and act as a trusted presence on the sales floor.\n\nOur stores operate with lean, agile teams of approximately 6–8 people, so you’ll balance operational responsibilities with active selling. You’ll take ownership of daily workflows, model our selling and service standards, share product expertise, and deliver exceptional customer experiences.\n\n\n\nWhat You’ll Do:\n\n - Keyholder Autonomy & Shift Security: Securely manage opening and closing procedures, maintain daily cash handling and register reconciliation protocols, and ensure the store is locked and safe.\n\n - Premium Selling & Service Execution: Model high standards for our premium selling and service model on every shift. Greet every customer with enthusiasm, listen attentively to uncover their needs, and provide thoughtful soft home recommendations.\n\n - Expert Product Storytelling: Maintain deep, up-to-date knowledge of product features, soft home materials, and inventory availability. Confidently educate customers on design options, promotions, and new product launches to enhance their visit.\n\n - Platform-Driven Clienteling: Actively utilize our digital clienteling platform to cultivate ongoing relationships with customers, following up intentionally to drive repeat business, meet outreach goals, and build brand loyalty.\n\n - Inventory Accuracy Support: Partner with store leadership to maintain high standards of inventory accuracy, assist with stockroom organization, track discrepancies, and handle product replenishment.\n\n - Visual Merchandising Maintenance: Support the team in executing visual updates and brand stories according to HQ directives, ensuring bedding, bath, and loungewear displays are kept beautifully styled and replenished.\n\n - Active Shift Collaboration: Participate in daily team huddles, communicate effectively with teammates to maintain seamless floor coverage, and coordinate employee break schedules when running a shift.\n\n - In-the-Moment Problem Solving: Independently resolve routine customer escalations, determine appropriate service recovery paths, and troubleshoot basic inventory or POS system issues during shifts, escalating broader concerns to store leadership as needed.\n\n - Operational Compliance & Safety: Maintain high standards across the sales floor by ensuring the team adheres to daily safety protocols, compliance rules, and back-of-house organization guidelines.\n\nWe're Looking For Someone With:\n\n - 2+ years of retail experience, ideally with some exposure to keyholder duties, register opening/closing, or cash handling in a premium, specialized retail environment.\n\n - An adaptable, trustworthy mindset: A responsible professional who can handle the accountability of store keys and cash operations while simultaneously operating as a high-performing executor on the floor.\n\n - A passion for the \"Soft Home\" space: A genuine love for comfort, design, and home styling, with a desire to help customers mix and match their dream bed and bath setups.\n\n - Strong communication and active listening skills: The natural ability to connect with diverse groups of people, demonstrate empathy, and solve problems with a positive, solution-oriented attitude.\n\n - Familiarity with select retail and workplace systems is a plus: Experience working within an Apple-based ecosystem (iPads/Macs) and utilizing platforms like Shopify POS, NetSuite, Slack, and Google Workspace.\n\n - Availability Requirements: Must be available to work a minimum of 3 days per week, 2 of which must be weekend days (Friday, Saturday, or Sunday), including flexibility for evening and holiday shifts based on business needs.\n\nCompensation & Benefits\n\nAt Brooklinen, we offer a competitive total compensation package determined by market data specific to our size, stage, industry, and location. The hourly for the role is $18.75. \n\nAdditionally, you will be eligible to participate in our quarterly bonus program, with a target percentage based on your role.\n\nOur benefits include:\n\n - Sick Leave (based on state laws)\n\n - 40% employee discount plus quarterly product allowance\n\n - Monthly store contests and incentives\n\n - Birthday and company anniversary milestone gifts\n\nWhy join us?\n\nBrooklinen is a place where thoughtful people do meaningful work — with warmth, clarity, and shared purpose. We value care, collaboration, balance, and continuous growth. If this role excites you, even if you don’t meet every qualification, we encourage you to apply. Diverse experiences and perspectives make us stronger.\n\nAbout Brooklinen\n\nBrooklinen was founded in 2014 with a simple belief: that comfort can bring happiness. Today, we’re one of the largest soft goods brands in the U.S., designing for real life and real homes with products that pair elevated quality and accessible pricing. Our assortment — from sheets and towels to thoughtful additions for the modern bedroom — has earned over 100,000 five-star reviews and recognition from Architectural Digest, Good Housekeeping, Wirecutter, and more. We’re growing thoughtfully, evolving intentionally, and committed to creating a home for people who care deeply about their craft — and each other."},{"id":"9b5c3032-a9a6-41d1-8bf0-2ef068404787","title":"Seasonal Sales Associate ","department":"Retail Store","team":"Retail Store","employmentType":"PartTime","location":"Washington DC Store","secondaryLocations":[],"publishedAt":"2026-09-16T17:21:44.776+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"postalCode":"20009","addressRegion":"DC","streetAddress":"1811 14th Street NW","addressCountry":"United States","addressLocality":"Washington"}},"jobUrl":"https://jobs.ashbyhq.com/brooklinen/9b5c3032-a9a6-41d1-8bf0-2ef068404787","applyUrl":"https://jobs.ashbyhq.com/brooklinen/9b5c3032-a9a6-41d1-8bf0-2ef068404787/application","descriptionHtml":"Our Washington DC store is gearing up for the holiday season, and we're looking for enthusiastic, customer-focused comfort enthusiasts to join us as Seasonal Sales Associates. Reporting to the Store Manager, you'll represent the Brooklinen brand by delivering welcoming, helpful, and premium customer experiences during one of our busiest times of the year.
Our stores operate with lean, agile teams, so you'll balance active selling with daily operational tasks. You'll thrive here if you are proactive, adaptable, and excited to contribute to a collaborative and supportive store culture.
This is a seasonal contract role running from mid-October 2026 through January 2027. We're looking for candidates who can:
Work up to 25 hours per week (most schedules average 15–20 hours)
Be available for at least two weekend shifts (Friday–Sunday)
Work key holidays and peak periods, including the weeks before and after Black Friday, Christmas, and New Year's
Seasonal team members may be eligible to join Brooklinen as a permanent employee after the seasonal term.
Premium Selling & Service Execution: Apply our premium selling and service model to create a warm, inclusive, and welcoming shopping experience. Greet every customer with enthusiasm, listen attentively to uncover their needs, and provide thoughtful soft home recommendations.
Expert Product Storytelling: Build and maintain working knowledge of product features, soft home materials, and inventory availability. Confidently educate customers on design options, holiday promotions, and gifting recommendations to enhance their visit.
Daily Operational Tasks: Follow standard operating procedures for maintaining a clean, organized sales floor and stockroom. Safely handle point-of-sale (POS) transactions and process customer returns or exchanges according to guidelines.
Inventory Accuracy Support: Assist with standard operational workflows, including stock replenishment, checking in shipments, and managing stock flow to keep the floor fully prepared for peak traffic.
Visual Merchandising Maintenance: Support the team in executing visual updates according to HQ directives, ensuring displays stay styled and inspiring throughout the season.
Active Shift Collaboration: Participate in daily team huddles, communicate effectively with teammates to maintain seamless floor coverage, and contribute to a high-performing team dynamic.
In-the-Moment Problem Solving: Address routine customer questions or concerns on the floor with optimism, using good judgment to deliver quick service resolutions or escalating complex issues to a supervisor promptly.
Continuous Improvement: Ramp quickly by actively seeking out feedback and applying coaching from store leadership to sharpen your styling and service skills.
0–3 years of retail or customer service experience, ideally in a premium, specialized, or customer-centric environment.
An adaptable and proactive mindset: A true doer who takes initiative on the floor, anticipates customer and operational needs, and supports daily workflows without needing constant direction.
A passion for the \"Soft Home\" space: A genuine love for comfort, design, and home styling, with a desire to help customers mix and match their dream bed and bath setups.
Strong communication and active listening skills: The natural ability to connect with diverse groups of people, demonstrate empathy, and solve problems with a positive, solution-oriented attitude.
Familiarity with select retail and workplace systems is a plus: Experience working within an Apple-based ecosystem (iPads/Macs) and utilizing platforms like Shopify POS, Slack, and Google Workspace.
Availability Requirements: Must be available up to 25 hours per week, including at least two weekend days (Friday, Saturday, or Sunday), with flexibility for evening, holiday, and peak-period shifts based on business needs.
Physical Requirements: Ability to stand for long periods of time, physically move product, and lift up to 20 pounds.
At Brooklinen, we offer a competitive total compensation package determined by market data specific to our size, stage, industry, and location. The base pay for this role is $18.50/ hour.
Our seasonal benefits include:
Sick Leave (based on state laws)
40% employee discount
Monthly store contests and incentives
Brooklinen is a place where thoughtful people do meaningful work — with warmth, clarity, and shared purpose. We value care, collaboration, balance, and continuous growth. If this role excites you, even if you don't meet every qualification, we encourage you to apply. Diverse experiences and perspectives make us stronger.
Brooklinen was founded in 2014 with a simple belief: that comfort can bring happiness. Today, we're one of the largest soft goods brands in the U.S., designing for real life and real homes with products that pair elevated quality and accessible pricing. Our assortment — from sheets and towels to thoughtful additions for the modern bedroom — has earned over 100,000 five-star reviews and recognition from Architectural Digest, Good Housekeeping, Wirecutter, and more. We're growing thoughtfully, evolving intentionally, and committed to creating a home for people who care deeply about their craft — and each other.
","descriptionPlain":"Our Washington DC store is gearing up for the holiday season, and we're looking for enthusiastic, customer-focused comfort enthusiasts to join us as Seasonal Sales Associates. Reporting to the Store Manager, you'll represent the Brooklinen brand by delivering welcoming, helpful, and premium customer experiences during one of our busiest times of the year.\n\nOur stores operate with lean, agile teams, so you'll balance active selling with daily operational tasks. You'll thrive here if you are proactive, adaptable, and excited to contribute to a collaborative and supportive store culture.\n\nThis is a seasonal contract role running from mid-October 2026 through January 2027. We're looking for candidates who can:\n\n - Work up to 25 hours per week (most schedules average 15–20 hours)\n\n - Be available for at least two weekend shifts (Friday–Sunday)\n\n - Work key holidays and peak periods, including the weeks before and after Black Friday, Christmas, and New Year's\n\nSeasonal team members may be eligible to join Brooklinen as a permanent employee after the seasonal term.\n\n\n\nWHAT YOU'LL DO:\n\n - Premium Selling & Service Execution: Apply our premium selling and service model to create a warm, inclusive, and welcoming shopping experience. Greet every customer with enthusiasm, listen attentively to uncover their needs, and provide thoughtful soft home recommendations.\n\n - Expert Product Storytelling: Build and maintain working knowledge of product features, soft home materials, and inventory availability. Confidently educate customers on design options, holiday promotions, and gifting recommendations to enhance their visit.\n\n - Daily Operational Tasks: Follow standard operating procedures for maintaining a clean, organized sales floor and stockroom. Safely handle point-of-sale (POS) transactions and process customer returns or exchanges according to guidelines.\n\n - Inventory Accuracy Support: Assist with standard operational workflows, including stock replenishment, checking in shipments, and managing stock flow to keep the floor fully prepared for peak traffic.\n\n - Visual Merchandising Maintenance: Support the team in executing visual updates according to HQ directives, ensuring displays stay styled and inspiring throughout the season.\n\n - Active Shift Collaboration: Participate in daily team huddles, communicate effectively with teammates to maintain seamless floor coverage, and contribute to a high-performing team dynamic.\n\n - In-the-Moment Problem Solving: Address routine customer questions or concerns on the floor with optimism, using good judgment to deliver quick service resolutions or escalating complex issues to a supervisor promptly.\n\n - Continuous Improvement: Ramp quickly by actively seeking out feedback and applying coaching from store leadership to sharpen your styling and service skills.\n \n\n\nWE'RE LOOKING FOR SOMEONE WITH:\n\n - 0–3 years of retail or customer service experience, ideally in a premium, specialized, or customer-centric environment.\n\n - An adaptable and proactive mindset: A true doer who takes initiative on the floor, anticipates customer and operational needs, and supports daily workflows without needing constant direction.\n\n - A passion for the \"Soft Home\" space: A genuine love for comfort, design, and home styling, with a desire to help customers mix and match their dream bed and bath setups.\n\n - Strong communication and active listening skills: The natural ability to connect with diverse groups of people, demonstrate empathy, and solve problems with a positive, solution-oriented attitude.\n\n - Familiarity with select retail and workplace systems is a plus: Experience working within an Apple-based ecosystem (iPads/Macs) and utilizing platforms like Shopify POS, Slack, and Google Workspace.\n\n - Availability Requirements: Must be available up to 25 hours per week, including at least two weekend days (Friday, Saturday, or Sunday), with flexibility for evening, holiday, and peak-period shifts based on business needs.\n\n - Physical Requirements: Ability to stand for long periods of time, physically move product, and lift up to 20 pounds.\n \n\n\nCOMPENSATION & BENEFITS\n\nAt Brooklinen, we offer a competitive total compensation package determined by market data specific to our size, stage, industry, and location. The base pay for this role is $18.50/ hour.\n\nOur seasonal benefits include:\n\n - Sick Leave (based on state laws)\n\n - 40% employee discount\n\n - Monthly store contests and incentives\n\n\n\nWHY JOIN US?\n\nBrooklinen is a place where thoughtful people do meaningful work — with warmth, clarity, and shared purpose. We value care, collaboration, balance, and continuous growth. If this role excites you, even if you don't meet every qualification, we encourage you to apply. Diverse experiences and perspectives make us stronger.\n\n\n\nABOUT BROOKLINEN\n\nBrooklinen was founded in 2014 with a simple belief: that comfort can bring happiness. Today, we're one of the largest soft goods brands in the U.S., designing for real life and real homes with products that pair elevated quality and accessible pricing. Our assortment — from sheets and towels to thoughtful additions for the modern bedroom — has earned over 100,000 five-star reviews and recognition from Architectural Digest, Good Housekeeping, Wirecutter, and more. We're growing thoughtfully, evolving intentionally, and committed to creating a home for people who care deeply about their craft — and each other.\n\n"}],"apiVersion":"1"}