{"jobs":[{"id":"da4d5879-d94d-4f8c-ada4-24bd955520e3","title":"AI Engineer","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"India","secondaryLocations":[],"publishedAt":"2026-10-14T10:30:49.687+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{}},"jobUrl":"https://jobs.ashbyhq.com/certa/da4d5879-d94d-4f8c-ada4-24bd955520e3","applyUrl":"https://jobs.ashbyhq.com/certa/da4d5879-d94d-4f8c-ada4-24bd955520e3/application","descriptionHtml":"<p style=\"min-height:1.5em\">Certa (<a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"http://certa.ai\">certa.ai</a>) is an AI-native third-party risk management platform that unifies the full third-party lifecycle, from onboarding through continuous monitoring and offboarding. Enterprises from the Fortune 500 to fast-growing startups use our no-code platform to manage vendors, suppliers, and partners across risk, compliance, and ESG. Trusted by Honeywell, Uber, MARS, and Boeing, we’ve processed over 10 million entities for 100,000+ users across 120+ countries.</p><p style=\"min-height:1.5em\">At Certa, AI agents do real work for enterprise risk and procurement teams: Studio designs workflows, Data Agent answers questions over customer data, and Risk Agent assesses third parties. The model is the same one everyone can buy - the harness is what makes ours do the job reliably, safely, and cheaply, and you’ll own that harness. This isn’t a “build AI features” role: you own an agent end to end and you’re measured on whether it does the task - success rate, latency, cost per task, and what customers stop doing by hand. It’s a small team with high ownership, where you’ll work directly with PMs, design, and customers, and be trusted to make the call.</p><p style=\"min-height:1.5em\"></p><h2>What You’ll Do</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Own the agent loop:</strong> Step control, planning, retries, error feedback, subagents, and parallel tool calls for long, multi-step tasks.</p></li><li><p style=\"min-height:1.5em\"><strong>Design tools &amp; actions:</strong> Build the tools, MCP servers, and skills our agents use - narrow, well-described, permissioned, and safe to call against customer data.</p></li><li><p style=\"min-height:1.5em\"><strong>Engineer context:</strong> Decide what the model sees on every step - compaction, memory, retrieval-as-a-tool, and how agents read large enterprise records without drowning.</p></li><li><p style=\"min-height:1.5em\"><strong>Build evals that gate every change:</strong> Golden sets, regression suites, and trace-based scoring wired into CI, so no prompt, model, or harness change ships blind.</p></li><li><p style=\"min-height:1.5em\"><strong>Own model choices &amp; the runtime:</strong> Route across models on capability, latency, and cost, running new model launches through the eval suite and re-tuning the harness when the frontier moves, with durable sessions, sandboxed execution, nested-trace observability, token budgets, and graceful fallbacks for multi-tenant enterprise customers.</p></li><li><p style=\"min-height:1.5em\"><strong>Own the backend systems:</strong> Design services end to end (data model, APIs, storage choice, failure modes), build async pipelines (queues, workers, retries, idempotency, backpressure), and make them fast and cheap at scale (caching, batching, indexing, p95/p99 latency budgets) on multi-tenant AWS with isolation, least-privilege access, PII handling, and audit trails.</p></li><li><p style=\"min-height:1.5em\"><strong>Own it in production:</strong> Write the design doc, weigh the trade-offs, defend them in review, and own the service in production.</p></li></ul><p style=\"min-height:1.5em\"></p><h2>What Success Looks Like</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Day 30 - Backend:</strong> Own one Studio backend service end to end and ship a production change (a new API, a pipeline fix, or a performance improvement) with a measurable result, such as a lower p95 latency or error rate, and join its on-call rotation.</p></li><li><p style=\"min-height:1.5em\"><strong>Day 60 - Fix:</strong> Find the top failure mode of an existing agent from its traces and ship a fix that lifts its task success rate by a measurable amount on our eval set (target: +10 points).</p></li><li><p style=\"min-height:1.5em\"><strong>Day 90 - Build:</strong> Ship one new agent capability or backend service you designed from scratch, live with at least one customer, with a written design doc and a target metric you set and hit.</p></li></ul><p style=\"min-height:1.5em\"></p><h2>What You’ll Need</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Backend &amp; system design:</strong> 3+ years building production backend systems with strong system design - you’ve designed and scaled services under real load, picked the data stores, modeled the data, and handled async processing, queues, caching, idempotency, and failure in production. Python preferred.</p></li><li><p style=\"min-height:1.5em\"><strong>Shipped an agent:</strong> You’ve shipped at least one LLM agent to real users and can explain its loop, its tools, its failure modes, and the numbers that showed it worked.</p></li><li><p style=\"min-height:1.5em\"><strong>Evals that change decisions:</strong> You’ve built evals that changed a decision - you killed, shipped, or reworked something because the eval said so.</p></li><li><p style=\"min-height:1.5em\"><strong>Context &amp; tool design instincts:</strong> Strong instincts for context and tool design, able to say why an agent failed by reading its trace.</p></li><li><p style=\"min-height:1.5em\"><strong>Works with coding agents:</strong> You use coding agents (Claude Code, Codex, Cursor) as a core part of how you work, and have opinions about what makes a harness good.</p></li><li><p style=\"min-height:1.5em\"><strong>Owns outcomes:</strong> A record of owning outcomes - you pick the metric, move it, and report honestly when it doesn’t move.</p></li><li><p style=\"min-height:1.5em\"><strong>Nice to have:</strong> Built or contributed to an agent harness, framework, or orchestration layer (open source counts); enterprise B2B in a regulated domain (PII, audit trails, permissions, SOC 2); founder or founding-engineer experience; and any framework (LangGraph, Agent SDKs, Deep Agents) or none - we care about the judgment, not the library.</p></li></ul><p style=\"min-height:1.5em\"></p><h2>Compensation and Benefits</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Compensation:</strong> Top of market salary + bonuses and equity</p></li><li><p style=\"min-height:1.5em\"><strong>Time off:</strong> 49 days paid time off</p></li><li><p style=\"min-height:1.5em\"><strong>Benefits:</strong> PTO, full benefits, retirement and wellness plans</p></li><li><p style=\"min-height:1.5em\"><strong>Growth:</strong> Professional development support, remote workspace setup bonus</p></li><li><p style=\"min-height:1.5em\"><strong>Team building:</strong> Annual company offsites in exciting locations around the world</p></li></ul><p style=\"min-height:1.5em\"></p><h2>Location</h2><p style=\"min-height:1.5em\">Certa is a remote-first company and we hire globally. We believe strongly in each team member working from the location that they choose. Should Certers wish to meet and work in person, they have 3 lively office locations they can travel to:</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">London</p></li><li><p style=\"min-height:1.5em\">San Francisco</p></li><li><p style=\"min-height:1.5em\">Jaipur</p></li></ul><p style=\"min-height:1.5em\">The perfect place for Certers to collaborate, co-work, and have face-to-face meetings.</p><p style=\"min-height:1.5em\"></p><h2>Why Certa</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Category leadership.</strong> Certa was named a Leader in the inaugural 2026 Gartner Magic Quadrant for Third-Party Risk Management Tools - recognition that we’re defining the category, not following it.</p></li><li><p style=\"min-height:1.5em\"><strong>Industry recognition.</strong> We’ve been honored across the analyst and awards landscape, including Top Tech and Customer Value distinctions in The Hackett Group’s 2026 Risk Management SolutionMap, the ProcureTech100 (Advanced AI and Risk Management categories), and Best Overall eProcurement Software in the FinTech Breakthrough Awards.</p></li><li><p style=\"min-height:1.5em\"><strong>A top place to work.</strong> Certa was named one of Forbes’ Best Startup Employers in the US. We’re a fast-growing company where you’ll wear many hats, ship quickly, and shape decisions that matter.</p></li><li><p style=\"min-height:1.5em\"><strong>Real scale with strong backing.</strong> We’ve processed over 10 million entities for 100,000+ users across 120+ countries. We’re well-funded by leading investors including Fin Capital, Vertex Ventures, and Point72 Ventures, on the back of an oversubscribed Series B, headed towards Series C.</p></li></ul><p style=\"min-height:1.5em\">We’re excited to meet you!</p>","descriptionPlain":"Certa (certa.ai http://certa.ai) is an AI-native third-party risk management platform that unifies the full third-party lifecycle, from onboarding through continuous monitoring and offboarding. Enterprises from the Fortune 500 to fast-growing startups use our no-code platform to manage vendors, suppliers, and partners across risk, compliance, and ESG. Trusted by Honeywell, Uber, MARS, and Boeing, we’ve processed over 10 million entities for 100,000+ users across 120+ countries.\n\nAt Certa, AI agents do real work for enterprise risk and procurement teams: Studio designs workflows, Data Agent answers questions over customer data, and Risk Agent assesses third parties. The model is the same one everyone can buy - the harness is what makes ours do the job reliably, safely, and cheaply, and you’ll own that harness. This isn’t a “build AI features” role: you own an agent end to end and you’re measured on whether it does the task - success rate, latency, cost per task, and what customers stop doing by hand. It’s a small team with high ownership, where you’ll work directly with PMs, design, and customers, and be trusted to make the call.\n\n\n\n\nWHAT YOU’LL DO\n\n - Own the agent loop: Step control, planning, retries, error feedback, subagents, and parallel tool calls for long, multi-step tasks.\n\n - Design tools & actions: Build the tools, MCP servers, and skills our agents use - narrow, well-described, permissioned, and safe to call against customer data.\n\n - Engineer context: Decide what the model sees on every step - compaction, memory, retrieval-as-a-tool, and how agents read large enterprise records without drowning.\n\n - Build evals that gate every change: Golden sets, regression suites, and trace-based scoring wired into CI, so no prompt, model, or harness change ships blind.\n\n - Own model choices & the runtime: Route across models on capability, latency, and cost, running new model launches through the eval suite and re-tuning the harness when the frontier moves, with durable sessions, sandboxed execution, nested-trace observability, token budgets, and graceful fallbacks for multi-tenant enterprise customers.\n\n - Own the backend systems: Design services end to end (data model, APIs, storage choice, failure modes), build async pipelines (queues, workers, retries, idempotency, backpressure), and make them fast and cheap at scale (caching, batching, indexing, p95/p99 latency budgets) on multi-tenant AWS with isolation, least-privilege access, PII handling, and audit trails.\n\n - Own it in production: Write the design doc, weigh the trade-offs, defend them in review, and own the service in production.\n\n\n\n\nWHAT SUCCESS LOOKS LIKE\n\n - Day 30 - Backend: Own one Studio backend service end to end and ship a production change (a new API, a pipeline fix, or a performance improvement) with a measurable result, such as a lower p95 latency or error rate, and join its on-call rotation.\n\n - Day 60 - Fix: Find the top failure mode of an existing agent from its traces and ship a fix that lifts its task success rate by a measurable amount on our eval set (target: +10 points).\n\n - Day 90 - Build: Ship one new agent capability or backend service you designed from scratch, live with at least one customer, with a written design doc and a target metric you set and hit.\n\n\n\n\nWHAT YOU’LL NEED\n\n - Backend & system design: 3+ years building production backend systems with strong system design - you’ve designed and scaled services under real load, picked the data stores, modeled the data, and handled async processing, queues, caching, idempotency, and failure in production. Python preferred.\n\n - Shipped an agent: You’ve shipped at least one LLM agent to real users and can explain its loop, its tools, its failure modes, and the numbers that showed it worked.\n\n - Evals that change decisions: You’ve built evals that changed a decision - you killed, shipped, or reworked something because the eval said so.\n\n - Context & tool design instincts: Strong instincts for context and tool design, able to say why an agent failed by reading its trace.\n\n - Works with coding agents: You use coding agents (Claude Code, Codex, Cursor) as a core part of how you work, and have opinions about what makes a harness good.\n\n - Owns outcomes: A record of owning outcomes - you pick the metric, move it, and report honestly when it doesn’t move.\n\n - Nice to have: Built or contributed to an agent harness, framework, or orchestration layer (open source counts); enterprise B2B in a regulated domain (PII, audit trails, permissions, SOC 2); founder or founding-engineer experience; and any framework (LangGraph, Agent SDKs, Deep Agents) or none - we care about the judgment, not the library.\n\n\n\n\nCOMPENSATION AND BENEFITS\n\n - Compensation: Top of market salary + bonuses and equity\n\n - Time off: 49 days paid time off\n\n - Benefits: PTO, full benefits, retirement and wellness plans\n\n - Growth: Professional development support, remote workspace setup bonus\n\n - Team building: Annual company offsites in exciting locations around the world\n\n\n\n\nLOCATION\n\nCerta is a remote-first company and we hire globally. We believe strongly in each team member working from the location that they choose. Should Certers wish to meet and work in person, they have 3 lively office locations they can travel to:\n\n - London\n\n - San Francisco\n\n - Jaipur\n\nThe perfect place for Certers to collaborate, co-work, and have face-to-face meetings.\n\n\n\n\nWHY CERTA\n\n - Category leadership. Certa was named a Leader in the inaugural 2026 Gartner Magic Quadrant for Third-Party Risk Management Tools - recognition that we’re defining the category, not following it.\n\n - Industry recognition. We’ve been honored across the analyst and awards landscape, including Top Tech and Customer Value distinctions in The Hackett Group’s 2026 Risk Management SolutionMap, the ProcureTech100 (Advanced AI and Risk Management categories), and Best Overall eProcurement Software in the FinTech Breakthrough Awards.\n\n - A top place to work. Certa was named one of Forbes’ Best Startup Employers in the US. We’re a fast-growing company where you’ll wear many hats, ship quickly, and shape decisions that matter.\n\n - Real scale with strong backing. We’ve processed over 10 million entities for 100,000+ users across 120+ countries. We’re well-funded by leading investors including Fin Capital, Vertex Ventures, and Point72 Ventures, on the back of an oversubscribed Series B, headed towards Series C.\n\nWe’re excited to meet you!"},{"id":"f526ed60-d978-46a6-b44a-a0bdb17ce7ea","title":"Solution Engineer - Post Implementation","department":"Client Experience","team":"Client Experience","employmentType":"FullTime","location":"India","secondaryLocations":[],"publishedAt":"2026-08-25T16:25:36.236+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{}},"jobUrl":"https://jobs.ashbyhq.com/certa/f526ed60-d978-46a6-b44a-a0bdb17ce7ea","applyUrl":"https://jobs.ashbyhq.com/certa/f526ed60-d978-46a6-b44a-a0bdb17ce7ea/application","descriptionHtml":"<p style=\"min-height:1.5em\">Certa (<a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"http://certa.ai\">certa.ai</a>) is an AI-native third-party risk management platform that unifies the full third-party lifecycle, from onboarding through continuous monitoring and offboarding. Enterprises from the Fortune 500 to fast-growing startups use our no-code platform to manage vendors, suppliers, and partners across risk, compliance, and ESG. Trusted by Honeywell, Uber, MARS, and Boeing, we've processed over 10 million entities for 100,000+ users across 120+ countries.</p><p style=\"min-height:1.5em\"></p><h2><strong>Role Overview</strong></h2><p style=\"min-height:1.5em\">As a Solution Engineer (Post-Implementation), you'll be a key member of Certa's Support organization, responsible for the stability, reliability, and correct usage of the Certa platform. You'll troubleshoot issues, answer \"how do I\" questions, and diagnose configuration or integration problems - without owning ongoing implementation or change delivery. Strong performers may, over time, progress into Managed Services or Solution Architect roles based on business need and demonstrated readiness.</p><p style=\"min-height:1.5em\"><em>Note: This role requires alignment with U.S. Pacific Time business hours.</em></p><p style=\"min-height:1.5em\"></p><h2><strong>What You'll Do</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Resolve customer issues:</strong> Act as a primary point of contact via Certa's support portal - investigating, troubleshooting, and resolving break/fix issues, user errors, and \"how do I\" questions, with clear, professional communication throughout the ticket lifecycle.</p></li><li><p style=\"min-height:1.5em\"><strong>Diagnose configurations:</strong> Maintain deep knowledge of Certa configurations, workflows, and data structures; review and validate configurations in test environments to find root causes; and provide best-practice guidance - without performing ongoing configuration changes on customers' behalf.</p></li><li><p style=\"min-height:1.5em\"><strong>Manage incidents &amp; escalations:</strong> Triage and prioritize incoming tickets, manage them to defined SLAs, and escalate complex issues to Product or Engineering with clear reproduction steps and documentation.</p></li><li><p style=\"min-height:1.5em\"><strong>Protect scope &amp; stability:</strong> Distinguish Support work from Managed Services and change requests, and route out-of-scope or net-new configuration needs through Customer Success or Managed Services to protect platform stability and delivery predictability.</p></li><li><p style=\"min-height:1.5em\"><strong>Document &amp; share knowledge:</strong> Capture issues, resolutions, and common patterns in internal and customer-facing knowledge bases, and surface recurring friction points to Product and Engineering.</p></li><li><p style=\"min-height:1.5em\"><strong>Drive continuous improvement:</strong> Spot trends in support issues to suggest platform and process improvements, and stay current on new Certa features through ongoing training and enablement.</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>What You'll Need</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Experience:</strong> 1–3 years in Technical Support, Application Support, Solutions Engineering, or Implementation Support within a SaaS environment, ideally in ticket-based, SLA-driven support models.</p></li><li><p style=\"min-height:1.5em\"><strong>Platform &amp; troubleshooting:</strong> Strong grasp of SaaS configuration concepts (workflows, data models, permissions, logic) and the ability to methodically troubleshoot configuration and integration issues; exposure to APIs, RESTful services, and JSON preferred.</p></li><li><p style=\"min-height:1.5em\"><strong>Education:</strong> Bachelor's degree preferred (Engineering or equivalent a plus).</p></li><li><p style=\"min-height:1.5em\"><strong>Communication:</strong> Strong written and verbal communication skills.</p></li><li><p style=\"min-height:1.5em\"><strong>Mindset:</strong> Curious and analytical, calm and structured under pressure, with a strong sense of ownership and comfort working within defined processes and boundaries.</p></li><li><p style=\"min-height:1.5em\"><strong>Nice to have:</strong> Experience supporting enterprise customers, exposure to ERP or third-party integrations, and familiarity with workflow automation, risk, compliance, or KYC platforms.</p></li></ul><p style=\"min-height:1.5em\"></p><h2>Compensation and Benefits</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Compensation:</strong> Top of market salary + bonuses and equity</p></li><li><p style=\"min-height:1.5em\"><strong>Time off:</strong> 49 days paid time off</p></li><li><p style=\"min-height:1.5em\"><strong>Benefits: </strong>PTO, full benefits, retirement and wellness plans.</p></li><li><p style=\"min-height:1.5em\"><strong>Growth:</strong> Professional development support, remote workspace setup bonus.</p></li><li><p style=\"min-height:1.5em\"><strong>Team building:</strong> Annual company offsites in exciting locations around the world</p></li></ul><h2><strong><br /></strong>Location</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Certa is a remote-first company and we hire globally. We believe strongly in each team member working from the location that they choose. Should Certers wish to meet and work in person they have 3 lively office locations they can travel to:</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">London</p></li><li><p style=\"min-height:1.5em\">San Francisco</p></li><li><p style=\"min-height:1.5em\">Jaipur</p></li></ul></li></ul><p style=\"min-height:1.5em\">The perfect place for Certers to collaborate, co-work and have face to face meetings.</p><p style=\"min-height:1.5em\"><em>Note: This role requires alignment with U.S. Pacific Time business hours.</em></p><h2><strong><br /></strong>Why Certa</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Category leadership.</strong> Certa was named a Leader in the inaugural 2026 Gartner Magic Quadrant for Third-Party Risk Management Tools - recognition that we're defining the category, not following it.</p></li><li><p style=\"min-height:1.5em\"><strong>Industry recognition.</strong> We've been honored across the analyst and awards landscape, including Top Tech and Customer Value distinctions in The Hackett Group's 2026 Risk Management SolutionMap, the ProcureTech100 (Advanced AI and Risk Management categories), and Best Overall eProcurement Software in the FinTech Breakthrough Awards.</p></li><li><p style=\"min-height:1.5em\"><strong>A top place to work. </strong>Certa was named one of Forbes' Best Startup Employers in the US. We're a fast-growing company where you'll wear many hats, ship quickly, and shape decisions that matter.</p></li><li><p style=\"min-height:1.5em\"><strong>Real scale with strong backing.</strong> We've processed over 10 million entities for 100,000+ users across 120+ countries. We're well-funded by leading investors including Fin Capital, Vertex Ventures, and Point72 Ventures, on the back of an oversubscribed Series B, headed towards Series C.</p></li></ul><div style=\"min-height:1.2em;margin-top:0px;margin-bottom:0px\"> </div><p style=\"min-height:1.5em\">We're excited to meet you!</p><div style=\"min-height:1.2em;margin-top:0px;margin-bottom:0px\"> </div><div style=\"min-height:1.2em;margin-top:0px;margin-bottom:0px\"> </div><h2></h2><div style=\"min-height:1.2em;margin-top:0px;margin-bottom:0px\"> </div><div style=\"min-height:1.2em;margin-top:0px;margin-bottom:0px\"> </div>","descriptionPlain":"Certa (certa.ai http://certa.ai) is an AI-native third-party risk management platform that unifies the full third-party lifecycle, from onboarding through continuous monitoring and offboarding. Enterprises from the Fortune 500 to fast-growing startups use our no-code platform to manage vendors, suppliers, and partners across risk, compliance, and ESG. Trusted by Honeywell, Uber, MARS, and Boeing, we've processed over 10 million entities for 100,000+ users across 120+ countries.\n\n\n\n\nROLE OVERVIEW\n\nAs a Solution Engineer (Post-Implementation), you'll be a key member of Certa's Support organization, responsible for the stability, reliability, and correct usage of the Certa platform. You'll troubleshoot issues, answer \"how do I\" questions, and diagnose configuration or integration problems - without owning ongoing implementation or change delivery. Strong performers may, over time, progress into Managed Services or Solution Architect roles based on business need and demonstrated readiness.\n\nNote: This role requires alignment with U.S. Pacific Time business hours.\n\n\n\n\nWHAT YOU'LL DO\n\n - Resolve customer issues: Act as a primary point of contact via Certa's support portal - investigating, troubleshooting, and resolving break/fix issues, user errors, and \"how do I\" questions, with clear, professional communication throughout the ticket lifecycle.\n\n - Diagnose configurations: Maintain deep knowledge of Certa configurations, workflows, and data structures; review and validate configurations in test environments to find root causes; and provide best-practice guidance - without performing ongoing configuration changes on customers' behalf.\n\n - Manage incidents & escalations: Triage and prioritize incoming tickets, manage them to defined SLAs, and escalate complex issues to Product or Engineering with clear reproduction steps and documentation.\n\n - Protect scope & stability: Distinguish Support work from Managed Services and change requests, and route out-of-scope or net-new configuration needs through Customer Success or Managed Services to protect platform stability and delivery predictability.\n\n - Document & share knowledge: Capture issues, resolutions, and common patterns in internal and customer-facing knowledge bases, and surface recurring friction points to Product and Engineering.\n\n - Drive continuous improvement: Spot trends in support issues to suggest platform and process improvements, and stay current on new Certa features through ongoing training and enablement.\n\n\n\n\nWHAT YOU'LL NEED\n\n - Experience: 1–3 years in Technical Support, Application Support, Solutions Engineering, or Implementation Support within a SaaS environment, ideally in ticket-based, SLA-driven support models.\n\n - Platform & troubleshooting: Strong grasp of SaaS configuration concepts (workflows, data models, permissions, logic) and the ability to methodically troubleshoot configuration and integration issues; exposure to APIs, RESTful services, and JSON preferred.\n\n - Education: Bachelor's degree preferred (Engineering or equivalent a plus).\n\n - Communication: Strong written and verbal communication skills.\n\n - Mindset: Curious and analytical, calm and structured under pressure, with a strong sense of ownership and comfort working within defined processes and boundaries.\n\n - Nice to have: Experience supporting enterprise customers, exposure to ERP or third-party integrations, and familiarity with workflow automation, risk, compliance, or KYC platforms.\n\n\n\n\nCOMPENSATION AND BENEFITS\n\n - Compensation: Top of market salary + bonuses and equity\n\n - Time off: 49 days paid time off\n\n - Benefits: PTO, full benefits, retirement and wellness plans.\n\n - Growth: Professional development support, remote workspace setup bonus.\n\n - Team building: Annual company offsites in exciting locations around the world\n\n\n\nLOCATION\n\n - Certa is a remote-first company and we hire globally. We believe strongly in each team member working from the location that they choose. Should Certers wish to meet and work in person they have 3 lively office locations they can travel to:\n   \n   - London\n   \n   - San Francisco\n   \n   - Jaipur\n\nThe perfect place for Certers to collaborate, co-work and have face to face meetings.\n\nNote: This role requires alignment with U.S. Pacific Time business hours.\n\n\n\nWHY CERTA\n\n - Category leadership. Certa was named a Leader in the inaugural 2026 Gartner Magic Quadrant for Third-Party Risk Management Tools - recognition that we're defining the category, not following it.\n\n - Industry recognition. We've been honored across the analyst and awards landscape, including Top Tech and Customer Value distinctions in The Hackett Group's 2026 Risk Management SolutionMap, the ProcureTech100 (Advanced AI and Risk Management categories), and Best Overall eProcurement Software in the FinTech Breakthrough Awards.\n\n - A top place to work. Certa was named one of Forbes' Best Startup Employers in the US. We're a fast-growing company where you'll wear many hats, ship quickly, and shape decisions that matter.\n\n - Real scale with strong backing. We've processed over 10 million entities for 100,000+ users across 120+ countries. We're well-funded by leading investors including Fin Capital, Vertex Ventures, and Point72 Ventures, on the back of an oversubscribed Series B, headed towards Series C.\n\n \n\nWe're excited to meet you!\n\n \n \n\n\n\n\n \n "},{"id":"b11ff3f4-b175-426a-a05a-f1b687cd5eda","title":"Software Development Engineer in Test - SDET","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"India","secondaryLocations":[],"publishedAt":"2026-09-02T12:05:06.175+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{}},"jobUrl":"https://jobs.ashbyhq.com/certa/b11ff3f4-b175-426a-a05a-f1b687cd5eda","applyUrl":"https://jobs.ashbyhq.com/certa/b11ff3f4-b175-426a-a05a-f1b687cd5eda/application","descriptionHtml":"<p style=\"min-height:1.5em\">Certa (<a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"http://certa.ai\">certa.ai</a>) is an AI-native third-party risk management platform that unifies the full third-party lifecycle, from onboarding through continuous monitoring and offboarding. Enterprises from the Fortune 500 to fast-growing startups use our no-code platform to manage vendors, suppliers, and partners across risk, compliance, and ESG. Trusted by Honeywell, Uber, MARS, and Boeing, we've processed over 10 million entities for 100,000+ users across 120+ countries.</p><div style=\"min-height:1.2em;margin-top:0px;margin-bottom:0px\"> </div><h2>About the Role</h2><p style=\"min-height:1.5em\">As an SDET II, you'll own significant parts of our test infrastructure and drive quality strategy across the engineering team. You'll design testing approaches for complex features, mentor junior engineers, and make architectural decisions that shape how we approach automation at scale.</p><p style=\"min-height:1.5em\"></p><h2>What You'll Do</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Build test infrastructure:</strong> Architect and implement test frameworks and infrastructure, and make architectural decisions about test design patterns and abstractions.</p></li><li><p style=\"min-height:1.5em\"><strong>Drive quality strategy:</strong> Design testing strategies for new features and platform capabilities, and integrate testing earlier in the development lifecycle through cross-team collaboration.</p></li><li><p style=\"min-height:1.5em\"><strong>Optimize &amp; maintain:</strong> Refactor and optimize existing test suites for maintainability and performance, and improve CI/CD pipeline performance and test execution times.</p></li><li><p style=\"min-height:1.5em\"><strong>Manage environments &amp; tooling:</strong> Build and manage AWS-based test environments, and develop custom tooling and reporting to surface quality insights.</p></li><li><p style=\"min-height:1.5em\"><strong>Mentor:</strong> Mentor SDET I engineers and conduct technical code reviews.</p></li></ul><p style=\"min-height:1.5em\"></p><h2>What You'll Need</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Test automation &amp; frameworks:</strong> Extensive Playwright experience (including deep knowledge of fixtures architecture), object-oriented test framework design with layered patterns (PCOM/POM) and scalable abstractions over linear scripts, and API testing/orchestration (REST/GraphQL integrated with UI workflows).</p></li><li><p style=\"min-height:1.5em\"><strong>TypeScript &amp; software design:</strong> Advanced TypeScript (generics, decorators, advanced typing patterns, type inference), deep understanding of asynchronous programming, concurrency, and race-condition prevention, and strong software design principles including domain-driven design and patterns (Factory, Builder, Facade, Composite).</p></li><li><p style=\"min-height:1.5em\"><strong>Infrastructure &amp; DevOps:</strong> Hands-on AWS (EC2 configuration, CloudWatch log analysis, debugging cloud environments), Docker (containerization, docker-compose, image management), CI/CD debugging and optimization, with Terraform a plus.</p></li><li><p style=\"min-height:1.5em\"><strong>Version control:</strong> Expert-level Git, GitHub, and distributed version control workflows.</p></li><li><p style=\"min-height:1.5em\"><strong>Reporting &amp; tooling:</strong> Advanced reporting (Allure, Playwright HTML reports, custom solutions), test infrastructure and framework architecture, performance optimization at scale, and npm ecosystem/package management.</p></li></ul><p style=\"min-height:1.5em\"></p><h2>Compensation and Benefits</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Compensation:</strong> Top of market salary + bonuses and equity</p></li><li><p style=\"min-height:1.5em\"><strong>Time off:</strong> 49 days paid time off</p></li><li><p style=\"min-height:1.5em\"><strong>Benefits: </strong>PTO, full benefits, retirement and wellness plans.</p></li><li><p style=\"min-height:1.5em\"><strong>Growth:</strong> Professional development support, remote workspace setup bonus.</p></li><li><p style=\"min-height:1.5em\"><strong>Team building:</strong> Annual company offsites in exciting locations around the world</p></li></ul><h2><strong><br /></strong>Location</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Certa is a remote-first company and we hire globally. We believe strongly in each team member working from the location that they choose. Should Certers wish to meet and work in person they have 3 lively office locations they can travel to:</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">London</p></li><li><p style=\"min-height:1.5em\">San Francisco</p></li><li><p style=\"min-height:1.5em\">Jaipur</p></li></ul></li></ul><p style=\"min-height:1.5em\">The perfect place for Certers to collaborate, co-work and have face to face meetings.</p><h2><strong><br /></strong>Why Certa</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Category leadership.</strong> Certa was named a Leader in the inaugural 2026 Gartner Magic Quadrant for Third-Party Risk Management Tools - recognition that we're defining the category, not following it.</p></li><li><p style=\"min-height:1.5em\"><strong>Industry recognition.</strong> We've been honored across the analyst and awards landscape, including Top Tech and Customer Value distinctions in The Hackett Group's 2026 Risk Management SolutionMap, the ProcureTech100 (Advanced AI and Risk Management categories), and Best Overall eProcurement Software in the FinTech Breakthrough Awards.</p></li><li><p style=\"min-height:1.5em\"><strong>A top place to work. </strong>Certa was named one of Forbes' Best Startup Employers in the US. We're a fast-growing company where you'll wear many hats, ship quickly, and shape decisions that matter.</p></li><li><p style=\"min-height:1.5em\"><strong>Real scale with strong backing.</strong> We've processed over 10 million entities for 100,000+ users across 120+ countries. We're well-funded by leading investors including Fin Capital, Vertex Ventures, and Point72 Ventures, on the back of an oversubscribed Series B, headed towards Series C.</p></li></ul><div style=\"min-height:1.2em;margin-top:0px;margin-bottom:0px\"> </div><p style=\"min-height:1.5em\">We're excited to meet you!</p><div style=\"min-height:1.2em;margin-top:0px;margin-bottom:0px\"> </div>","descriptionPlain":"Certa (certa.ai http://certa.ai) is an AI-native third-party risk management platform that unifies the full third-party lifecycle, from onboarding through continuous monitoring and offboarding. Enterprises from the Fortune 500 to fast-growing startups use our no-code platform to manage vendors, suppliers, and partners across risk, compliance, and ESG. Trusted by Honeywell, Uber, MARS, and Boeing, we've processed over 10 million entities for 100,000+ users across 120+ countries.\n\n \n\n\nABOUT THE ROLE\n\nAs an SDET II, you'll own significant parts of our test infrastructure and drive quality strategy across the engineering team. You'll design testing approaches for complex features, mentor junior engineers, and make architectural decisions that shape how we approach automation at scale.\n\n\n\n\nWHAT YOU'LL DO\n\n - Build test infrastructure: Architect and implement test frameworks and infrastructure, and make architectural decisions about test design patterns and abstractions.\n\n - Drive quality strategy: Design testing strategies for new features and platform capabilities, and integrate testing earlier in the development lifecycle through cross-team collaboration.\n\n - Optimize & maintain: Refactor and optimize existing test suites for maintainability and performance, and improve CI/CD pipeline performance and test execution times.\n\n - Manage environments & tooling: Build and manage AWS-based test environments, and develop custom tooling and reporting to surface quality insights.\n\n - Mentor: Mentor SDET I engineers and conduct technical code reviews.\n\n\n\n\nWHAT YOU'LL NEED\n\n - Test automation & frameworks: Extensive Playwright experience (including deep knowledge of fixtures architecture), object-oriented test framework design with layered patterns (PCOM/POM) and scalable abstractions over linear scripts, and API testing/orchestration (REST/GraphQL integrated with UI workflows).\n\n - TypeScript & software design: Advanced TypeScript (generics, decorators, advanced typing patterns, type inference), deep understanding of asynchronous programming, concurrency, and race-condition prevention, and strong software design principles including domain-driven design and patterns (Factory, Builder, Facade, Composite).\n\n - Infrastructure & DevOps: Hands-on AWS (EC2 configuration, CloudWatch log analysis, debugging cloud environments), Docker (containerization, docker-compose, image management), CI/CD debugging and optimization, with Terraform a plus.\n\n - Version control: Expert-level Git, GitHub, and distributed version control workflows.\n\n - Reporting & tooling: Advanced reporting (Allure, Playwright HTML reports, custom solutions), test infrastructure and framework architecture, performance optimization at scale, and npm ecosystem/package management.\n\n\n\n\nCOMPENSATION AND BENEFITS\n\n - Compensation: Top of market salary + bonuses and equity\n\n - Time off: 49 days paid time off\n\n - Benefits: PTO, full benefits, retirement and wellness plans.\n\n - Growth: Professional development support, remote workspace setup bonus.\n\n - Team building: Annual company offsites in exciting locations around the world\n\n\n\nLOCATION\n\n - Certa is a remote-first company and we hire globally. We believe strongly in each team member working from the location that they choose. Should Certers wish to meet and work in person they have 3 lively office locations they can travel to:\n   \n   - London\n   \n   - San Francisco\n   \n   - Jaipur\n\nThe perfect place for Certers to collaborate, co-work and have face to face meetings.\n\n\n\nWHY CERTA\n\n - Category leadership. Certa was named a Leader in the inaugural 2026 Gartner Magic Quadrant for Third-Party Risk Management Tools - recognition that we're defining the category, not following it.\n\n - Industry recognition. We've been honored across the analyst and awards landscape, including Top Tech and Customer Value distinctions in The Hackett Group's 2026 Risk Management SolutionMap, the ProcureTech100 (Advanced AI and Risk Management categories), and Best Overall eProcurement Software in the FinTech Breakthrough Awards.\n\n - A top place to work. Certa was named one of Forbes' Best Startup Employers in the US. We're a fast-growing company where you'll wear many hats, ship quickly, and shape decisions that matter.\n\n - Real scale with strong backing. We've processed over 10 million entities for 100,000+ users across 120+ countries. We're well-funded by leading investors including Fin Capital, Vertex Ventures, and Point72 Ventures, on the back of an oversubscribed Series B, headed towards Series C.\n\n \n\nWe're excited to meet you!\n\n "},{"id":"fd75627c-a0a4-4b88-a5fa-b7e3769e9a92","title":"Initiative Application","department":"Future Opportunities","team":"Future Opportunities","employmentType":"FullTime","location":"Remote","secondaryLocations":[],"publishedAt":"2026-08-31T12:19:50.401+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":null,"jobUrl":"https://jobs.ashbyhq.com/certa/fd75627c-a0a4-4b88-a5fa-b7e3769e9a92","applyUrl":"https://jobs.ashbyhq.com/certa/fd75627c-a0a4-4b88-a5fa-b7e3769e9a92/application","descriptionHtml":"<p style=\"min-height:1.5em\">Certa is the AI-first third-party operating system. Enterprises, from the Fortune 500 to fast-growing startups, use our no-code platform to onboard, assess, and monitor their vendors, suppliers, and partners across risk, compliance, and ESG. We have processed over 10 million entities for 100,000+ users across 120+ countries, and are backed by Fin Capital, Vertex Ventures, and Point72 Ventures.</p><p style=\"min-height:1.5em\">Don't see a role that fits? Apply here anyway. We grow fast, and new openings appear all the time - often before they're posted. If you're excited about Certa and believe you can make an impact, this is your front door. Tell us what you're great at and where you think you'd add value, and the right team will reach out when there's a match.</p><p style=\"min-height:1.5em\"></p><h2>What You'll Do</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Tell us your story:</strong> Share what you do best, the kind of work that energizes you, and the problems you want to solve - in your own words, not a generic cover letter.</p></li><li><p style=\"min-height:1.5em\"><strong>Point us to the fit:</strong> Let us know which teams or types of roles interest you (engineering, product, customer, go-to-market, operations, or something else) so we can route your application to the right people.</p></li><li><p style=\"min-height:1.5em\"><strong>Show your impact:</strong> Highlight the work you're proudest of - a project you shipped, a problem you cracked, a function you built - and the difference it made.</p></li></ul><p style=\"min-height:1.5em\"></p><h2>What You'll Need</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>A clear strength:</strong> A track record of doing excellent work in your field, whatever that field is.</p></li><li><p style=\"min-height:1.5em\"><strong>Ownership &amp; curiosity:</strong> You take initiative, dig into how things actually work, and act on problems before they escalate - exactly the kind of person who applies before a role is even posted.</p></li><li><p style=\"min-height:1.5em\"><strong>Comfort with ambiguity:</strong> You thrive in a fast-paced, high-growth environment where processes are still being built.</p></li><li><p style=\"min-height:1.5em\"><strong>A collaborative, remote-ready approach:</strong> Strong communication and the ability to work effectively with a distributed, global team.</p></li></ul><p style=\"min-height:1.5em\"></p><h2>Why Certa</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Category leadership.</strong> Certa was named a Leader in the inaugural 2026 Gartner® Magic Quadrant™ for Third-Party Risk Management Tools - recognition that we're defining the category, not following it.</p></li><li><p style=\"min-height:1.5em\"><strong>Industry recognition.</strong> We've been honored across the analyst and awards landscape, including Top Tech and Customer Value distinctions in The Hackett Group's 2026 Risk Management SolutionMap, the ProcureTech100 (Advanced AI and Risk Management categories), and Best Overall eProcurement Software in the FinTech Breakthrough Awards.</p></li><li><p style=\"min-height:1.5em\"><strong>A top place to work.</strong> Certa was named one of Forbes' Best Startup Employers in the US - a list of the top 500 startups to work for.</p></li><li><p style=\"min-height:1.5em\"><strong>Real scale.</strong> We've processed over 10 million entities for 100,000+ users across 120+ countries.</p></li><li><p style=\"min-height:1.5em\"><strong>Strong backing.</strong> We're well-funded by leading investors including Fin Capital, Vertex Ventures, and Point72 Ventures, on the back of an oversubscribed Series B.</p></li><li><p style=\"min-height:1.5em\"><strong>AI-first, builder culture.</strong> We use AI to eliminate the manual work that has slowed risk, compliance, and procurement teams for decades — and we back the people who build.</p></li><li><p style=\"min-height:1.5em\"><strong>Ownership and impact.</strong> We're a fast-growing company where you'll wear many hats, ship quickly, and shape decisions that matter.</p></li></ul><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">We're excited to meet you!</p><p style=\"min-height:1.5em\"></p>","descriptionPlain":"Certa is the AI-first third-party operating system. Enterprises, from the Fortune 500 to fast-growing startups, use our no-code platform to onboard, assess, and monitor their vendors, suppliers, and partners across risk, compliance, and ESG. We have processed over 10 million entities for 100,000+ users across 120+ countries, and are backed by Fin Capital, Vertex Ventures, and Point72 Ventures.\n\nDon't see a role that fits? Apply here anyway. We grow fast, and new openings appear all the time - often before they're posted. If you're excited about Certa and believe you can make an impact, this is your front door. Tell us what you're great at and where you think you'd add value, and the right team will reach out when there's a match.\n\n\n\n\nWHAT YOU'LL DO\n\n - Tell us your story: Share what you do best, the kind of work that energizes you, and the problems you want to solve - in your own words, not a generic cover letter.\n\n - Point us to the fit: Let us know which teams or types of roles interest you (engineering, product, customer, go-to-market, operations, or something else) so we can route your application to the right people.\n\n - Show your impact: Highlight the work you're proudest of - a project you shipped, a problem you cracked, a function you built - and the difference it made.\n\n\n\n\nWHAT YOU'LL NEED\n\n - A clear strength: A track record of doing excellent work in your field, whatever that field is.\n\n - Ownership & curiosity: You take initiative, dig into how things actually work, and act on problems before they escalate - exactly the kind of person who applies before a role is even posted.\n\n - Comfort with ambiguity: You thrive in a fast-paced, high-growth environment where processes are still being built.\n\n - A collaborative, remote-ready approach: Strong communication and the ability to work effectively with a distributed, global team.\n\n\n\n\nWHY CERTA\n\n - Category leadership. Certa was named a Leader in the inaugural 2026 Gartner® Magic Quadrant™ for Third-Party Risk Management Tools - recognition that we're defining the category, not following it.\n\n - Industry recognition. We've been honored across the analyst and awards landscape, including Top Tech and Customer Value distinctions in The Hackett Group's 2026 Risk Management SolutionMap, the ProcureTech100 (Advanced AI and Risk Management categories), and Best Overall eProcurement Software in the FinTech Breakthrough Awards.\n\n - A top place to work. Certa was named one of Forbes' Best Startup Employers in the US - a list of the top 500 startups to work for.\n\n - Real scale. We've processed over 10 million entities for 100,000+ users across 120+ countries.\n\n - Strong backing. We're well-funded by leading investors including Fin Capital, Vertex Ventures, and Point72 Ventures, on the back of an oversubscribed Series B.\n\n - AI-first, builder culture. We use AI to eliminate the manual work that has slowed risk, compliance, and procurement teams for decades — and we back the people who build.\n\n - Ownership and impact. We're a fast-growing company where you'll wear many hats, ship quickly, and shape decisions that matter.\n\n\n\nWe're excited to meet you!\n\n"},{"id":"0b101c4d-6e2e-4711-9a70-6302d0c094e1","title":"Forward Deployed Engineer","department":"Professional Services","team":"Professional Services","employmentType":"FullTime","location":"India","secondaryLocations":[],"publishedAt":"2026-08-27T12:52:11.574+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{}},"jobUrl":"https://jobs.ashbyhq.com/certa/0b101c4d-6e2e-4711-9a70-6302d0c094e1","applyUrl":"https://jobs.ashbyhq.com/certa/0b101c4d-6e2e-4711-9a70-6302d0c094e1/application","descriptionHtml":"<p style=\"min-height:1.5em\">Certa (<a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"http://certa.ai\">certa.ai</a>) is an AI-native third-party risk management platform that unifies the full third-party lifecycle, from onboarding through continuous monitoring and offboarding. Enterprises from the Fortune 500 to fast-growing startups use our no-code platform to manage vendors, suppliers, and partners across risk, compliance, and ESG. Trusted by Honeywell, Uber, MARS, and Boeing, we've processed over 10 million entities for 100,000+ users across 120+ countries.</p><p style=\"min-height:1.5em\">We're hiring a Forward Deployed Engineer to reinvent how Certa gets implemented. Because our no-code Studio lets you configure a workflow simply by describing it — Vibe Configuration℠ — one person can now sit with the customer, understand a requirement as it's spoken, and build it live, so they see their own workflow running in the same session. You'll work directly with Fortune 500 teams across compliance, information security, privacy, legal, procurement, finance, and sustainability — credible enough to discuss vendor-tiering policy with a Chief Procurement Officer, then open Studio and build it. You'll be one of the first people doing this, which means you'll also define how it's done.</p><p style=\"min-height:1.5em\"></p><h2>What You'll Do</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Understand the business process:</strong> Run discovery and design sessions with Fortune 500 teams across compliance, security, privacy, legal, procurement, finance, and sustainability — often in the same room with competing views — and learn how their third-party processes actually run today, including the parts that live in email, spreadsheets, and people's heads.</p></li><li><p style=\"min-height:1.5em\"><strong>Document &amp; optimize it:</strong> Map the current state and agree a target state against the metrics customers actually care about — onboarding cycle time, assessment turnaround, reviewer effort, audit readiness. You're not there to digitize a bad process faithfully, and a workflow that's technically correct but painful to use won't get adopted — so reviewer effort and drop-off are your problem, not theirs.</p></li><li><p style=\"min-height:1.5em\"><strong>Configure &amp; automate it in Certa:</strong> Build the workflows, forms, logic, risk scoring, and approvals in Studio using Vibe Configuration℠ — live in the room wherever possible — plus the integrations and data flows into existing systems, and debug them when they break.</p></li><li><p style=\"min-height:1.5em\"><strong>Own the delivery:</strong> Own the plan, governance, and test cycle (scenarios and cases, SIT, UAT with the customer's own testers, sanity and regression), then cutover, go-live, hypercare, and a clean handover — accountable for the date and the success metrics behind it.</p></li><li><p style=\"min-height:1.5em\"><strong>Bring learning back from the front lines:</strong> Find the platform's real limits before anyone else does and bring them to Product with evidence — the customer, the frequency, the cost of the workaround — and turn what you built into templates and accelerators, so the next deployment starts ahead of where yours did.</p><p style=\"min-height:1.5em\"></p></li></ul><h2>What You'll Need</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Experience:</strong> 3+ years in customer-facing technical delivery — forward deployed engineering, solutions architecture, implementation consulting, or technical professional services.</p></li><li><p style=\"min-height:1.5em\"><strong>Hands-on technical skills:</strong> Comfortable with REST APIs, JSON, webhooks, and data mapping; able to script in Python or JavaScript and debug a failure across two systems you didn't build.</p></li><li><p style=\"min-height:1.5em\"><strong>Production LLM experience:</strong> You've worked with LLMs in production rather than in demos — prompts, retrieval, agent workflows, and evaluating output systematically rather than by vibes.</p></li><li><p style=\"min-height:1.5em\"><strong>Product-centric &amp; shipping-biased:</strong> You think about the user in front of the screen, not the requirement in the document, and favor shipping something usable and iterating over shipping something perfect and late.</p></li><li><p style=\"min-height:1.5em\"><strong>Delivery fluency:</strong> You've carried a go-live date in front of a customer, so project plans, RAID logs, phase gates, test scenarios and cases, SIT, UAT, and regression testing are familiar ground.</p></li><li><p style=\"min-height:1.5em\"><strong>Communication:</strong> Thoughtful and streamlined — you listen first, hold your own with a Chief Procurement Officer, privacy counsel, and security architect in the same room, and can say no to a customer and keep the relationship stronger for it.</p></li><li><p style=\"min-height:1.5em\"><strong>Domain knowledge (a plus):</strong> Third-party risk, procurement, or compliance experience helps — we'll teach you the rest.</p></li></ul><p style=\"min-height:1.5em\"></p><h2>Compensation and Benefits</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Compensation:</strong> Top of market salary + bonuses and equity</p></li><li><p style=\"min-height:1.5em\"><strong>Time off:</strong> 49 days paid time off</p></li><li><p style=\"min-height:1.5em\"><strong>Benefits:</strong> PTO, full benefits, retirement and wellness plans</p></li><li><p style=\"min-height:1.5em\"><strong>Growth:</strong> Professional development support, remote workspace setup bonus</p></li><li><p style=\"min-height:1.5em\"><strong>Team building:</strong> Annual company offsites in exciting locations around the world</p></li></ul><p style=\"min-height:1.5em\"></p><h2>Location</h2><p style=\"min-height:1.5em\">Certa is a remote-first company and we hire globally. We believe strongly in each team member working from the location that they choose. Should Certers wish to meet and work in person, they have 3 lively office locations they can travel to:</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">London</p></li><li><p style=\"min-height:1.5em\">San Francisco</p></li><li><p style=\"min-height:1.5em\">Jaipur</p></li></ul><p style=\"min-height:1.5em\">The perfect place for Certers to collaborate, co-work, and have face-to-face meetings.</p><p style=\"min-height:1.5em\"></p><h2>Why Certa</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Category leadership.</strong> Certa was named a Leader in the inaugural 2026 Gartner Magic Quadrant for Third-Party Risk Management Tools — recognition that we're defining the category, not following it.</p></li><li><p style=\"min-height:1.5em\"><strong>Industry recognition.</strong> We've been honored across the analyst and awards landscape, including Top Tech and Customer Value distinctions in The Hackett Group's 2026 Risk Management SolutionMap, the ProcureTech100 (Advanced AI and Risk Management categories), and Best Overall eProcurement Software in the FinTech Breakthrough Awards.</p></li><li><p style=\"min-height:1.5em\"><strong>A top place to work.</strong> Certa was named one of Forbes' Best Startup Employers in the US. We're a fast-growing company where you'll wear many hats, ship quickly, and shape decisions that matter.</p></li><li><p style=\"min-height:1.5em\"><strong>Real scale with strong backing.</strong> We've processed over 10 million entities for 100,000+ users across 120+ countries. We're well-funded by leading investors including Fin Capital, Vertex Ventures, and Point72 Ventures, on the back of an oversubscribed Series B, headed towards Series C.</p></li></ul><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">We're excited to meet you!</p>","descriptionPlain":"Certa (certa.ai http://certa.ai) is an AI-native third-party risk management platform that unifies the full third-party lifecycle, from onboarding through continuous monitoring and offboarding. Enterprises from the Fortune 500 to fast-growing startups use our no-code platform to manage vendors, suppliers, and partners across risk, compliance, and ESG. Trusted by Honeywell, Uber, MARS, and Boeing, we've processed over 10 million entities for 100,000+ users across 120+ countries.\n\nWe're hiring a Forward Deployed Engineer to reinvent how Certa gets implemented. Because our no-code Studio lets you configure a workflow simply by describing it — Vibe Configuration℠ — one person can now sit with the customer, understand a requirement as it's spoken, and build it live, so they see their own workflow running in the same session. You'll work directly with Fortune 500 teams across compliance, information security, privacy, legal, procurement, finance, and sustainability — credible enough to discuss vendor-tiering policy with a Chief Procurement Officer, then open Studio and build it. You'll be one of the first people doing this, which means you'll also define how it's done.\n\n\n\n\nWHAT YOU'LL DO\n\n - Understand the business process: Run discovery and design sessions with Fortune 500 teams across compliance, security, privacy, legal, procurement, finance, and sustainability — often in the same room with competing views — and learn how their third-party processes actually run today, including the parts that live in email, spreadsheets, and people's heads.\n\n - Document & optimize it: Map the current state and agree a target state against the metrics customers actually care about — onboarding cycle time, assessment turnaround, reviewer effort, audit readiness. You're not there to digitize a bad process faithfully, and a workflow that's technically correct but painful to use won't get adopted — so reviewer effort and drop-off are your problem, not theirs.\n\n - Configure & automate it in Certa: Build the workflows, forms, logic, risk scoring, and approvals in Studio using Vibe Configuration℠ — live in the room wherever possible — plus the integrations and data flows into existing systems, and debug them when they break.\n\n - Own the delivery: Own the plan, governance, and test cycle (scenarios and cases, SIT, UAT with the customer's own testers, sanity and regression), then cutover, go-live, hypercare, and a clean handover — accountable for the date and the success metrics behind it.\n\n - Bring learning back from the front lines: Find the platform's real limits before anyone else does and bring them to Product with evidence — the customer, the frequency, the cost of the workaround — and turn what you built into templates and accelerators, so the next deployment starts ahead of where yours did.\n   \n   \n\n\nWHAT YOU'LL NEED\n\n - Experience: 3+ years in customer-facing technical delivery — forward deployed engineering, solutions architecture, implementation consulting, or technical professional services.\n\n - Hands-on technical skills: Comfortable with REST APIs, JSON, webhooks, and data mapping; able to script in Python or JavaScript and debug a failure across two systems you didn't build.\n\n - Production LLM experience: You've worked with LLMs in production rather than in demos — prompts, retrieval, agent workflows, and evaluating output systematically rather than by vibes.\n\n - Product-centric & shipping-biased: You think about the user in front of the screen, not the requirement in the document, and favor shipping something usable and iterating over shipping something perfect and late.\n\n - Delivery fluency: You've carried a go-live date in front of a customer, so project plans, RAID logs, phase gates, test scenarios and cases, SIT, UAT, and regression testing are familiar ground.\n\n - Communication: Thoughtful and streamlined — you listen first, hold your own with a Chief Procurement Officer, privacy counsel, and security architect in the same room, and can say no to a customer and keep the relationship stronger for it.\n\n - Domain knowledge (a plus): Third-party risk, procurement, or compliance experience helps — we'll teach you the rest.\n\n\n\n\nCOMPENSATION AND BENEFITS\n\n - Compensation: Top of market salary + bonuses and equity\n\n - Time off: 49 days paid time off\n\n - Benefits: PTO, full benefits, retirement and wellness plans\n\n - Growth: Professional development support, remote workspace setup bonus\n\n - Team building: Annual company offsites in exciting locations around the world\n\n\n\n\nLOCATION\n\nCerta is a remote-first company and we hire globally. We believe strongly in each team member working from the location that they choose. Should Certers wish to meet and work in person, they have 3 lively office locations they can travel to:\n\n - London\n\n - San Francisco\n\n - Jaipur\n\nThe perfect place for Certers to collaborate, co-work, and have face-to-face meetings.\n\n\n\n\nWHY CERTA\n\n - Category leadership. Certa was named a Leader in the inaugural 2026 Gartner Magic Quadrant for Third-Party Risk Management Tools — recognition that we're defining the category, not following it.\n\n - Industry recognition. We've been honored across the analyst and awards landscape, including Top Tech and Customer Value distinctions in The Hackett Group's 2026 Risk Management SolutionMap, the ProcureTech100 (Advanced AI and Risk Management categories), and Best Overall eProcurement Software in the FinTech Breakthrough Awards.\n\n - A top place to work. Certa was named one of Forbes' Best Startup Employers in the US. We're a fast-growing company where you'll wear many hats, ship quickly, and shape decisions that matter.\n\n - Real scale with strong backing. We've processed over 10 million entities for 100,000+ users across 120+ countries. We're well-funded by leading investors including Fin Capital, Vertex Ventures, and Point72 Ventures, on the back of an oversubscribed Series B, headed towards Series C.\n\n\n\nWe're excited to meet you!"},{"id":"9f7caf0b-46ff-49ab-ae78-62deadec106e","title":"Frontend Engineer - Internship","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"India","secondaryLocations":[],"publishedAt":"2026-10-28T06:03:09.175+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{}},"jobUrl":"https://jobs.ashbyhq.com/certa/9f7caf0b-46ff-49ab-ae78-62deadec106e","applyUrl":"https://jobs.ashbyhq.com/certa/9f7caf0b-46ff-49ab-ae78-62deadec106e/application","descriptionHtml":"<p style=\"min-height:1.5em\"><a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"http://certa.ai/\">Certa</a> is the AI-first third-party operating system. Enterprises, from the Fortune 500 to fast-growing startups, use our no-code platform to onboard, assess, and monitor their vendors, suppliers, and partners across risk, compliance, and ESG. We have processed over 10 million entities for 100,000+ users across 120+ countries, and are backed by Fin Capital, Vertex Ventures, and Point72 Ventures.</p><p style=\"min-height:1.5em\">This is a paid 6-month internship with the opportunity to transition into a full-time role at the end based on performance. You'll build the interfaces enterprise users interact with every day, shipping real features to real customers from your first sprint, with real ownership and direct mentorship from senior engineers.</p><p style=\"min-height:1.5em\"></p><h2>What You'll Do</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Build UI components:</strong> Develop pixel-perfect, highly interactive UI components in React.</p></li><li><p style=\"min-height:1.5em\"><strong>Turn designs into code:</strong> Translate Figma designs into production-ready code, and push back when the design doesn't make sense.</p></li><li><p style=\"min-height:1.5em\"><strong>Own performance:</strong> Care about load times, re-renders, and bundle sizes.</p></li><li><p style=\"min-height:1.5em\"><strong>Collaborate on APIs:</strong> Work with backend engineers to define APIs and data contracts.</p></li><li><p style=\"min-height:1.5em\"><strong>Ship end-to-end with quality:</strong> Write component tests, maintain a high standard for code quality, and ship features end-to-end, not just the \"frontend part.\"</p></li></ul><p style=\"min-height:1.5em\"></p><h2>What You'll Need</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>JS/TS fundamentals:</strong> A solid grasp of JavaScript/TypeScript fundamentals: closures, async, and the event loop.</p></li><li><p style=\"min-height:1.5em\"><strong>React:</strong> Working knowledge of React: hooks, state management, and component lifecycle.</p></li><li><p style=\"min-height:1.5em\"><strong>Real project experience:</strong> You've shipped something real to the web (even if small) and gone beyond tutorials: thoughtful state management (what lives where and why), API integration with loading/error/auth handling, forms with client- and server-aware validation, multi-page routing (nested and protected routes, query params), or working with a component library or design system.</p></li><li><p style=\"min-height:1.5em\"><strong>Debugging &amp; performance:</strong> You can look at a broken UI and fix it without being told where to start, and you've used browser DevTools to spot and fix a slow render.</p></li><li><p style=\"min-height:1.5em\"><strong>Quality &amp; UX:</strong> You care about accessibility, responsiveness, and edge cases, not just happy paths, and you have opinions about UX that you're not afraid to voice.</p></li><li><p style=\"min-height:1.5em\"><strong>AI-assisted building:</strong> You use AI tools (Copilot, v0, or similar) to build faster, and know when a suggestion is right and when it's subtly wrong.</p></li></ul><p style=\"min-height:1.5em\"></p><h2>Internship Details &amp; What You Get</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Duration:</strong> A paid 6-month internship, with the opportunity to transition to a full-time role at the end based on performance.</p></li><li><p style=\"min-height:1.5em\"><strong>Compensation:</strong> Competitive compensation, benchmarked above market for fresher roles.</p></li><li><p style=\"min-height:1.5em\"><strong>The work:</strong> Complex, high-stakes enterprise UIs - enterprise software done right - with your code shipping to real customers quickly.</p></li><li><p style=\"min-height:1.5em\"><strong>Mentorship &amp; impact:</strong> Direct mentorship from senior engineers who push you to grow fast, and real ownership from day one.</p></li></ul><p style=\"min-height:1.5em\"></p><h2>Location</h2><p style=\"min-height:1.5em\">Certa is a remote-first company and we hire globally. We believe strongly in each team member working from the location that they choose. Should Certers wish to meet and work in person, they have 3 lively office locations they can travel to:</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">London</p></li><li><p style=\"min-height:1.5em\">San Francisco</p></li><li><p style=\"min-height:1.5em\">Jaipur</p></li></ul><p style=\"min-height:1.5em\">The perfect place for Certers to collaborate, co-work, and have face-to-face meetings.</p><p style=\"min-height:1.5em\"></p><h2>Why Certa</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Category leadership.</strong> Certa was named a Leader in the inaugural 2026 Gartner Magic Quadrant for Third-Party Risk Management Tools - recognition that we're defining the category, not following it.</p></li><li><p style=\"min-height:1.5em\"><strong>Industry recognition.</strong> We've been honored across the analyst and awards landscape, including Top Tech and Customer Value distinctions in The Hackett Group's 2026 Risk Management SolutionMap, the ProcureTech100 (Advanced AI and Risk Management categories), and Best Overall eProcurement Software in the FinTech Breakthrough Awards.</p></li><li><p style=\"min-height:1.5em\"><strong>A top place to work.</strong> Certa was named one of Forbes' Best Startup Employers in the US. We're a fast-growing company where you'll wear many hats, ship quickly, and shape decisions that matter.</p></li><li><p style=\"min-height:1.5em\"><strong>Real scale with strong backing.</strong> We've processed over 10 million entities for 100,000+ users across 120+ countries. We're well-funded by leading investors including Fin Capital, Vertex Ventures, and Point72 Ventures, on the back of an oversubscribed Series B, headed towards Series C.</p></li></ul><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">We're excited to meet you!</p>","descriptionPlain":"Certa http://certa.ai/ is the AI-first third-party operating system. Enterprises, from the Fortune 500 to fast-growing startups, use our no-code platform to onboard, assess, and monitor their vendors, suppliers, and partners across risk, compliance, and ESG. We have processed over 10 million entities for 100,000+ users across 120+ countries, and are backed by Fin Capital, Vertex Ventures, and Point72 Ventures.\n\nThis is a paid 6-month internship with the opportunity to transition into a full-time role at the end based on performance. You'll build the interfaces enterprise users interact with every day, shipping real features to real customers from your first sprint, with real ownership and direct mentorship from senior engineers.\n\n\n\n\nWHAT YOU'LL DO\n\n - Build UI components: Develop pixel-perfect, highly interactive UI components in React.\n\n - Turn designs into code: Translate Figma designs into production-ready code, and push back when the design doesn't make sense.\n\n - Own performance: Care about load times, re-renders, and bundle sizes.\n\n - Collaborate on APIs: Work with backend engineers to define APIs and data contracts.\n\n - Ship end-to-end with quality: Write component tests, maintain a high standard for code quality, and ship features end-to-end, not just the \"frontend part.\"\n\n\n\n\nWHAT YOU'LL NEED\n\n - JS/TS fundamentals: A solid grasp of JavaScript/TypeScript fundamentals: closures, async, and the event loop.\n\n - React: Working knowledge of React: hooks, state management, and component lifecycle.\n\n - Real project experience: You've shipped something real to the web (even if small) and gone beyond tutorials: thoughtful state management (what lives where and why), API integration with loading/error/auth handling, forms with client- and server-aware validation, multi-page routing (nested and protected routes, query params), or working with a component library or design system.\n\n - Debugging & performance: You can look at a broken UI and fix it without being told where to start, and you've used browser DevTools to spot and fix a slow render.\n\n - Quality & UX: You care about accessibility, responsiveness, and edge cases, not just happy paths, and you have opinions about UX that you're not afraid to voice.\n\n - AI-assisted building: You use AI tools (Copilot, v0, or similar) to build faster, and know when a suggestion is right and when it's subtly wrong.\n\n\n\n\nINTERNSHIP DETAILS & WHAT YOU GET\n\n - Duration: A paid 6-month internship, with the opportunity to transition to a full-time role at the end based on performance.\n\n - Compensation: Competitive compensation, benchmarked above market for fresher roles.\n\n - The work: Complex, high-stakes enterprise UIs - enterprise software done right - with your code shipping to real customers quickly.\n\n - Mentorship & impact: Direct mentorship from senior engineers who push you to grow fast, and real ownership from day one.\n\n\n\n\nLOCATION\n\nCerta is a remote-first company and we hire globally. We believe strongly in each team member working from the location that they choose. Should Certers wish to meet and work in person, they have 3 lively office locations they can travel to:\n\n - London\n\n - San Francisco\n\n - Jaipur\n\nThe perfect place for Certers to collaborate, co-work, and have face-to-face meetings.\n\n\n\n\nWHY CERTA\n\n - Category leadership. Certa was named a Leader in the inaugural 2026 Gartner Magic Quadrant for Third-Party Risk Management Tools - recognition that we're defining the category, not following it.\n\n - Industry recognition. We've been honored across the analyst and awards landscape, including Top Tech and Customer Value distinctions in The Hackett Group's 2026 Risk Management SolutionMap, the ProcureTech100 (Advanced AI and Risk Management categories), and Best Overall eProcurement Software in the FinTech Breakthrough Awards.\n\n - A top place to work. Certa was named one of Forbes' Best Startup Employers in the US. We're a fast-growing company where you'll wear many hats, ship quickly, and shape decisions that matter.\n\n - Real scale with strong backing. We've processed over 10 million entities for 100,000+ users across 120+ countries. We're well-funded by leading investors including Fin Capital, Vertex Ventures, and Point72 Ventures, on the back of an oversubscribed Series B, headed towards Series C.\n\n\n\nWe're excited to meet you!"},{"id":"9c72f633-6543-43c9-acb3-cd32aa735ccd","title":"Technical Project Manager","department":"Professional Services","team":"Professional Services","employmentType":"FullTime","location":"United Kingdom","secondaryLocations":[],"publishedAt":"2026-09-24T11:08:49.842+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"postalCode":"EC2V6DN","addressRegion":"Greater London","streetAddress":"9th Floor, 107 Cheapside, London, EC2V6DN","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/certa/9c72f633-6543-43c9-acb3-cd32aa735ccd","applyUrl":"https://jobs.ashbyhq.com/certa/9c72f633-6543-43c9-acb3-cd32aa735ccd/application","descriptionHtml":"<p style=\"min-height:1.5em\">Certa (<a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"http://certa.ai\">certa.ai</a>) is an AI-native third-party risk management platform that unifies the full third-party lifecycle, from onboarding through continuous monitoring and offboarding. Enterprises from the Fortune 500 to fast-growing startups use our no-code platform to manage vendors, suppliers, and partners across risk, compliance, and ESG. Trusted by Honeywell, Uber, MARS, and Boeing, we've processed over 10 million entities for 100,000+ users across 120+ countries.</p><p style=\"min-height:1.5em\">We're looking for a Technical Project Manager to own the end-to-end delivery of complex enterprise software implementations. This is a client-facing role at the center of every engagement: you'll translate what a customer needs into a plan, drive a cross-functional team to build it, and keep both sides aligned from kickoff to go-live and beyond. You won't just track tasks, you'll understand the product deeply, engage in technical conversations with solution architects and engineers, lead the business requirement sessions, and make the decisions that keep delivery on track. The best person for this role thinks like an owner of the account, not a coordinator of it.</p><p style=\"min-height:1.5em\"></p><h2>What You'll Do</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Own delivery end to end:</strong> Run enterprise implementation projects from kickoff through go-live and stabilization, accountable for scope, timeline, budget, quality, and client satisfaction on every engagement you lead.</p></li><li><p style=\"min-height:1.5em\"><strong>Build &amp; manage the plan:</strong> Break down complex, ambiguous requirements into a clear project plan with phases, milestones, dependencies, and owners, keeping it current and making trade-offs visible when reality shifts.</p></li><li><p style=\"min-height:1.5em\"><strong>Lead requirements gathering:</strong> Own the business requirement sessions end to end, facilitating discovery workshops that surface what the client actually needs, documenting requirements in a structured, unambiguous format, managing sign-off, and keeping them traceable through design, build, and testing.</p></li><li><p style=\"min-height:1.5em\"><strong>Run the cross-functional team:</strong> Coordinate solution architects, engineers, QA, and client stakeholders toward a shared outcome, removing blockers, resolving conflicts, and making sure everyone knows what they own and by when.</p></li><li><p style=\"min-height:1.5em\"><strong>Own the client relationship:</strong> Be the client's primary point of contact, leading status meetings, steering committee updates, and escalations, setting expectations early, and protecting the relationship even during hard conversations.</p></li><li><p style=\"min-height:1.5em\"><strong>Manage scope, risk &amp; change:</strong> Hold the line on scope creep, documenting and quantifying changes before work starts, and manage risks and issues proactively with a live view of mitigation plans and early escalation.</p></li><li><p style=\"min-height:1.5em\"><strong>Stay technical, report &amp; improve:</strong> Understand the architecture, integrations, and configuration decisions well enough to challenge estimates and speak credibly with engineers and technical buyers, produce honest, easy-to-read status reports and executive updates, and feed lessons learned back into delivery methodology.</p></li></ul><p style=\"min-height:1.5em\"></p><h2>What Success Looks Like</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>On-target delivery:</strong> Projects land on time, on budget, and within scope, with a clear plan stakeholders trust.</p></li><li><p style=\"min-height:1.5em\"><strong>Trusted clients:</strong> Clients feel informed and in control throughout the engagement, and would take your call for the next one.</p></li><li><p style=\"min-height:1.5em\"><strong>Managed risk:</strong> Risks surface early and get managed, so escalations are rare and never a surprise.</p></li><li><p style=\"min-height:1.5em\"><strong>Aligned team &amp; clean handoffs:</strong> The delivery team is aligned, unblocked, and clear on priorities, and handoffs to support and account teams are clean, with nothing left undocumented.</p></li></ul><p style=\"min-height:1.5em\"></p><h2>What You'll Need</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Experience:</strong> 5+ years managing technical or software implementation projects, ideally in enterprise SaaS, professional services, or a client-facing delivery environment, with a track record of delivering complex, multi-stakeholder projects on time and within budget as the primary delivery owner for enterprise clients.</p></li><li><p style=\"min-height:1.5em\"><strong>Technical fluency:</strong> You can read a solution design, understand integrations and data flows, and hold your own in a technical discussion without being the engineer.</p></li><li><p style=\"min-height:1.5em\"><strong>Requirements &amp; delivery craft:</strong> Proven ability to run requirements and discovery sessions and translate them into clear, documented business requirements, plus solid command of project management fundamentals (planning, estimation, dependency management, risk and issue tracking, and change control).</p></li><li><p style=\"min-height:1.5em\"><strong>Stakeholder management:</strong> Excellent communication, comfort presenting to senior and executive audiences, and the ability to manage scope, timelines, and difficult conversations without losing the relationship.</p></li><li><p style=\"min-height:1.5em\"><strong>Ways of working:</strong> Organized and calm under pressure, you over-communicate rather than under-communicate, you're direct when a project needs a hard truth and diplomatic when a relationship needs care, and you own outcomes rather than pointing to a process.</p></li><li><p style=\"min-height:1.5em\"><strong>Preferred:</strong> An earlier technical role (engineering, solution architecture, or implementation consulting); experience delivering configurable enterprise platforms or workflow/automation software; fluency in both agile and traditional delivery and the judgment to know when to use which; experience in a regulated or risk-sensitive domain; PMP, PRINCE2, PSM, or equivalent certification; and exposure to AI-assisted or modern delivery tooling.</p></li></ul><p style=\"min-height:1.5em\"></p><h2>Compensation and Benefits</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Compensation:</strong> Top of market salary + bonuses and equity</p></li><li><p style=\"min-height:1.5em\"><strong>Time off:</strong> 49 days paid time off</p></li><li><p style=\"min-height:1.5em\"><strong>Benefits:</strong> PTO, full benefits, retirement and wellness plans</p></li><li><p style=\"min-height:1.5em\"><strong>Growth:</strong> Professional development support, remote workspace setup bonus</p></li><li><p style=\"min-height:1.5em\"><strong>Team building:</strong> Annual company offsites in exciting locations around the world</p></li></ul><p style=\"min-height:1.5em\"></p><h2>Location</h2><p style=\"min-height:1.5em\">Certa is a remote-first company and we hire globally. We believe strongly in each team member working from the location that they choose. Should Certers wish to meet and work in person, they have 3 lively office locations they can travel to:</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">London</p></li><li><p style=\"min-height:1.5em\">San Francisco</p></li><li><p style=\"min-height:1.5em\">Jaipur</p></li></ul><p style=\"min-height:1.5em\">The perfect place for Certers to collaborate, co-work, and have face-to-face meetings.</p><p style=\"min-height:1.5em\"></p><h2>Why Certa</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Category leadership.</strong> Certa was named a Leader in the inaugural 2026 Gartner Magic Quadrant for Third-Party Risk Management Tools - recognition that we're defining the category, not following it.</p></li><li><p style=\"min-height:1.5em\"><strong>Industry recognition.</strong> We've been honored across the analyst and awards landscape, including Top Tech and Customer Value distinctions in The Hackett Group's 2026 Risk Management SolutionMap, the ProcureTech100 (Advanced AI and Risk Management categories), and Best Overall eProcurement Software in the FinTech Breakthrough Awards.</p></li><li><p style=\"min-height:1.5em\"><strong>A top place to work.</strong> Certa was named one of Forbes' Best Startup Employers in the US. We're a fast-growing company where you'll wear many hats, ship quickly, and shape decisions that matter.</p></li><li><p style=\"min-height:1.5em\"><strong>Real scale with strong backing.</strong> We've processed over 10 million entities for 100,000+ users across 120+ countries. We're well-funded by leading investors including Fin Capital, Vertex Ventures, and Point72 Ventures, on the back of an oversubscribed Series B, headed towards Series C.</p></li></ul><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">We're excited to meet you!</p>","descriptionPlain":"Certa (certa.ai http://certa.ai) is an AI-native third-party risk management platform that unifies the full third-party lifecycle, from onboarding through continuous monitoring and offboarding. Enterprises from the Fortune 500 to fast-growing startups use our no-code platform to manage vendors, suppliers, and partners across risk, compliance, and ESG. Trusted by Honeywell, Uber, MARS, and Boeing, we've processed over 10 million entities for 100,000+ users across 120+ countries.\n\nWe're looking for a Technical Project Manager to own the end-to-end delivery of complex enterprise software implementations. This is a client-facing role at the center of every engagement: you'll translate what a customer needs into a plan, drive a cross-functional team to build it, and keep both sides aligned from kickoff to go-live and beyond. You won't just track tasks, you'll understand the product deeply, engage in technical conversations with solution architects and engineers, lead the business requirement sessions, and make the decisions that keep delivery on track. The best person for this role thinks like an owner of the account, not a coordinator of it.\n\n\n\n\nWHAT YOU'LL DO\n\n - Own delivery end to end: Run enterprise implementation projects from kickoff through go-live and stabilization, accountable for scope, timeline, budget, quality, and client satisfaction on every engagement you lead.\n\n - Build & manage the plan: Break down complex, ambiguous requirements into a clear project plan with phases, milestones, dependencies, and owners, keeping it current and making trade-offs visible when reality shifts.\n\n - Lead requirements gathering: Own the business requirement sessions end to end, facilitating discovery workshops that surface what the client actually needs, documenting requirements in a structured, unambiguous format, managing sign-off, and keeping them traceable through design, build, and testing.\n\n - Run the cross-functional team: Coordinate solution architects, engineers, QA, and client stakeholders toward a shared outcome, removing blockers, resolving conflicts, and making sure everyone knows what they own and by when.\n\n - Own the client relationship: Be the client's primary point of contact, leading status meetings, steering committee updates, and escalations, setting expectations early, and protecting the relationship even during hard conversations.\n\n - Manage scope, risk & change: Hold the line on scope creep, documenting and quantifying changes before work starts, and manage risks and issues proactively with a live view of mitigation plans and early escalation.\n\n - Stay technical, report & improve: Understand the architecture, integrations, and configuration decisions well enough to challenge estimates and speak credibly with engineers and technical buyers, produce honest, easy-to-read status reports and executive updates, and feed lessons learned back into delivery methodology.\n\n\n\n\nWHAT SUCCESS LOOKS LIKE\n\n - On-target delivery: Projects land on time, on budget, and within scope, with a clear plan stakeholders trust.\n\n - Trusted clients: Clients feel informed and in control throughout the engagement, and would take your call for the next one.\n\n - Managed risk: Risks surface early and get managed, so escalations are rare and never a surprise.\n\n - Aligned team & clean handoffs: The delivery team is aligned, unblocked, and clear on priorities, and handoffs to support and account teams are clean, with nothing left undocumented.\n\n\n\n\nWHAT YOU'LL NEED\n\n - Experience: 5+ years managing technical or software implementation projects, ideally in enterprise SaaS, professional services, or a client-facing delivery environment, with a track record of delivering complex, multi-stakeholder projects on time and within budget as the primary delivery owner for enterprise clients.\n\n - Technical fluency: You can read a solution design, understand integrations and data flows, and hold your own in a technical discussion without being the engineer.\n\n - Requirements & delivery craft: Proven ability to run requirements and discovery sessions and translate them into clear, documented business requirements, plus solid command of project management fundamentals (planning, estimation, dependency management, risk and issue tracking, and change control).\n\n - Stakeholder management: Excellent communication, comfort presenting to senior and executive audiences, and the ability to manage scope, timelines, and difficult conversations without losing the relationship.\n\n - Ways of working: Organized and calm under pressure, you over-communicate rather than under-communicate, you're direct when a project needs a hard truth and diplomatic when a relationship needs care, and you own outcomes rather than pointing to a process.\n\n - Preferred: An earlier technical role (engineering, solution architecture, or implementation consulting); experience delivering configurable enterprise platforms or workflow/automation software; fluency in both agile and traditional delivery and the judgment to know when to use which; experience in a regulated or risk-sensitive domain; PMP, PRINCE2, PSM, or equivalent certification; and exposure to AI-assisted or modern delivery tooling.\n\n\n\n\nCOMPENSATION AND BENEFITS\n\n - Compensation: Top of market salary + bonuses and equity\n\n - Time off: 49 days paid time off\n\n - Benefits: PTO, full benefits, retirement and wellness plans\n\n - Growth: Professional development support, remote workspace setup bonus\n\n - Team building: Annual company offsites in exciting locations around the world\n\n\n\n\nLOCATION\n\nCerta is a remote-first company and we hire globally. We believe strongly in each team member working from the location that they choose. Should Certers wish to meet and work in person, they have 3 lively office locations they can travel to:\n\n - London\n\n - San Francisco\n\n - Jaipur\n\nThe perfect place for Certers to collaborate, co-work, and have face-to-face meetings.\n\n\n\n\nWHY CERTA\n\n - Category leadership. Certa was named a Leader in the inaugural 2026 Gartner Magic Quadrant for Third-Party Risk Management Tools - recognition that we're defining the category, not following it.\n\n - Industry recognition. We've been honored across the analyst and awards landscape, including Top Tech and Customer Value distinctions in The Hackett Group's 2026 Risk Management SolutionMap, the ProcureTech100 (Advanced AI and Risk Management categories), and Best Overall eProcurement Software in the FinTech Breakthrough Awards.\n\n - A top place to work. Certa was named one of Forbes' Best Startup Employers in the US. We're a fast-growing company where you'll wear many hats, ship quickly, and shape decisions that matter.\n\n - Real scale with strong backing. We've processed over 10 million entities for 100,000+ users across 120+ countries. We're well-funded by leading investors including Fin Capital, Vertex Ventures, and Point72 Ventures, on the back of an oversubscribed Series B, headed towards Series C.\n\n\n\nWe're excited to meet you!"},{"id":"a709e0a3-8c42-4766-8508-49284dd6d6f0","title":"Technical Project Manager","department":"Professional Services","team":"Professional Services","employmentType":"FullTime","location":"India","secondaryLocations":[],"publishedAt":"2026-09-24T10:54:00.191+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{}},"jobUrl":"https://jobs.ashbyhq.com/certa/a709e0a3-8c42-4766-8508-49284dd6d6f0","applyUrl":"https://jobs.ashbyhq.com/certa/a709e0a3-8c42-4766-8508-49284dd6d6f0/application","descriptionHtml":"<p style=\"min-height:1.5em\">Certa (<a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"http://certa.ai\">certa.ai</a>) is an AI-native third-party risk management platform that unifies the full third-party lifecycle, from onboarding through continuous monitoring and offboarding. Enterprises from the Fortune 500 to fast-growing startups use our no-code platform to manage vendors, suppliers, and partners across risk, compliance, and ESG. Trusted by Honeywell, Uber, MARS, and Boeing, we've processed over 10 million entities for 100,000+ users across 120+ countries.</p><p style=\"min-height:1.5em\">We're looking for a Technical Project Manager to own the end-to-end delivery of complex enterprise software implementations. This is a client-facing role at the center of every engagement: you'll translate what a customer needs into a plan, drive a cross-functional team to build it, and keep both sides aligned from kickoff to go-live and beyond. You won't just track tasks, you'll understand the product deeply, engage in technical conversations with solution architects and engineers, lead the business requirement sessions, and make the decisions that keep delivery on track. The best person for this role thinks like an owner of the account, not a coordinator of it.</p><p style=\"min-height:1.5em\"></p><h2>What You'll Do</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Own delivery end to end:</strong> Run enterprise implementation projects from kickoff through go-live and stabilization, accountable for scope, timeline, budget, quality, and client satisfaction on every engagement you lead.</p></li><li><p style=\"min-height:1.5em\"><strong>Build &amp; manage the plan:</strong> Break down complex, ambiguous requirements into a clear project plan with phases, milestones, dependencies, and owners, keeping it current and making trade-offs visible when reality shifts.</p></li><li><p style=\"min-height:1.5em\"><strong>Lead requirements gathering:</strong> Own the business requirement sessions end to end, facilitating discovery workshops that surface what the client actually needs, documenting requirements in a structured, unambiguous format, managing sign-off, and keeping them traceable through design, build, and testing.</p></li><li><p style=\"min-height:1.5em\"><strong>Run the cross-functional team:</strong> Coordinate solution architects, engineers, QA, and client stakeholders toward a shared outcome, removing blockers, resolving conflicts, and making sure everyone knows what they own and by when.</p></li><li><p style=\"min-height:1.5em\"><strong>Own the client relationship:</strong> Be the client's primary point of contact, leading status meetings, steering committee updates, and escalations, setting expectations early, and protecting the relationship even during hard conversations.</p></li><li><p style=\"min-height:1.5em\"><strong>Manage scope, risk &amp; change:</strong> Hold the line on scope creep, documenting and quantifying changes before work starts, and manage risks and issues proactively with a live view of mitigation plans and early escalation.</p></li><li><p style=\"min-height:1.5em\"><strong>Stay technical, report &amp; improve:</strong> Understand the architecture, integrations, and configuration decisions well enough to challenge estimates and speak credibly with engineers and technical buyers, produce honest, easy-to-read status reports and executive updates, and feed lessons learned back into delivery methodology.</p></li></ul><p style=\"min-height:1.5em\"></p><h2>What Success Looks Like</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>On-target delivery:</strong> Projects land on time, on budget, and within scope, with a clear plan stakeholders trust.</p></li><li><p style=\"min-height:1.5em\"><strong>Trusted clients:</strong> Clients feel informed and in control throughout the engagement, and would take your call for the next one.</p></li><li><p style=\"min-height:1.5em\"><strong>Managed risk:</strong> Risks surface early and get managed, so escalations are rare and never a surprise.</p></li><li><p style=\"min-height:1.5em\"><strong>Aligned team &amp; clean handoffs:</strong> The delivery team is aligned, unblocked, and clear on priorities, and handoffs to support and account teams are clean, with nothing left undocumented.</p></li></ul><p style=\"min-height:1.5em\"></p><h2>What You'll Need</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Experience:</strong> 5+ years managing technical or software implementation projects, ideally in enterprise SaaS, professional services, or a client-facing delivery environment, with a track record of delivering complex, multi-stakeholder projects on time and within budget as the primary delivery owner for enterprise clients.</p></li><li><p style=\"min-height:1.5em\"><strong>Technical fluency:</strong> You can read a solution design, understand integrations and data flows, and hold your own in a technical discussion without being the engineer.</p></li><li><p style=\"min-height:1.5em\"><strong>Requirements &amp; delivery craft:</strong> Proven ability to run requirements and discovery sessions and translate them into clear, documented business requirements, plus solid command of project management fundamentals (planning, estimation, dependency management, risk and issue tracking, and change control).</p></li><li><p style=\"min-height:1.5em\"><strong>Stakeholder management:</strong> Excellent communication, comfort presenting to senior and executive audiences, and the ability to manage scope, timelines, and difficult conversations without losing the relationship.</p></li><li><p style=\"min-height:1.5em\"><strong>Ways of working:</strong> Organized and calm under pressure, you over-communicate rather than under-communicate, you're direct when a project needs a hard truth and diplomatic when a relationship needs care, and you own outcomes rather than pointing to a process.</p></li><li><p style=\"min-height:1.5em\"><strong>Preferred:</strong> An earlier technical role (engineering, solution architecture, or implementation consulting); experience delivering configurable enterprise platforms or workflow/automation software; fluency in both agile and traditional delivery and the judgment to know when to use which; experience in a regulated or risk-sensitive domain; PMP, PRINCE2, PSM, or equivalent certification; and exposure to AI-assisted or modern delivery tooling.</p></li></ul><p style=\"min-height:1.5em\"></p><h2>Compensation and Benefits</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Compensation:</strong> Top of market salary + bonuses and equity</p></li><li><p style=\"min-height:1.5em\"><strong>Time off:</strong> 49 days paid time off</p></li><li><p style=\"min-height:1.5em\"><strong>Benefits:</strong> PTO, full benefits, retirement and wellness plans</p></li><li><p style=\"min-height:1.5em\"><strong>Growth:</strong> Professional development support, remote workspace setup bonus</p></li><li><p style=\"min-height:1.5em\"><strong>Team building:</strong> Annual company offsites in exciting locations around the world</p></li></ul><p style=\"min-height:1.5em\"></p><h2>Location</h2><p style=\"min-height:1.5em\">Certa is a remote-first company and we hire globally. We believe strongly in each team member working from the location that they choose. Should Certers wish to meet and work in person, they have 3 lively office locations they can travel to:</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">London</p></li><li><p style=\"min-height:1.5em\">San Francisco</p></li><li><p style=\"min-height:1.5em\">Jaipur</p></li></ul><p style=\"min-height:1.5em\">The perfect place for Certers to collaborate, co-work, and have face-to-face meetings.</p><p style=\"min-height:1.5em\"></p><h2>Why Certa</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Category leadership.</strong> Certa was named a Leader in the inaugural 2026 Gartner Magic Quadrant for Third-Party Risk Management Tools - recognition that we're defining the category, not following it.</p></li><li><p style=\"min-height:1.5em\"><strong>Industry recognition.</strong> We've been honored across the analyst and awards landscape, including Top Tech and Customer Value distinctions in The Hackett Group's 2026 Risk Management SolutionMap, the ProcureTech100 (Advanced AI and Risk Management categories), and Best Overall eProcurement Software in the FinTech Breakthrough Awards.</p></li><li><p style=\"min-height:1.5em\"><strong>A top place to work.</strong> Certa was named one of Forbes' Best Startup Employers in the US. We're a fast-growing company where you'll wear many hats, ship quickly, and shape decisions that matter.</p></li><li><p style=\"min-height:1.5em\"><strong>Real scale with strong backing.</strong> We've processed over 10 million entities for 100,000+ users across 120+ countries. We're well-funded by leading investors including Fin Capital, Vertex Ventures, and Point72 Ventures, on the back of an oversubscribed Series B, headed towards Series C.</p></li></ul><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">We're excited to meet you!</p>","descriptionPlain":"Certa (certa.ai http://certa.ai) is an AI-native third-party risk management platform that unifies the full third-party lifecycle, from onboarding through continuous monitoring and offboarding. Enterprises from the Fortune 500 to fast-growing startups use our no-code platform to manage vendors, suppliers, and partners across risk, compliance, and ESG. Trusted by Honeywell, Uber, MARS, and Boeing, we've processed over 10 million entities for 100,000+ users across 120+ countries.\n\nWe're looking for a Technical Project Manager to own the end-to-end delivery of complex enterprise software implementations. This is a client-facing role at the center of every engagement: you'll translate what a customer needs into a plan, drive a cross-functional team to build it, and keep both sides aligned from kickoff to go-live and beyond. You won't just track tasks, you'll understand the product deeply, engage in technical conversations with solution architects and engineers, lead the business requirement sessions, and make the decisions that keep delivery on track. The best person for this role thinks like an owner of the account, not a coordinator of it.\n\n\n\n\nWHAT YOU'LL DO\n\n - Own delivery end to end: Run enterprise implementation projects from kickoff through go-live and stabilization, accountable for scope, timeline, budget, quality, and client satisfaction on every engagement you lead.\n\n - Build & manage the plan: Break down complex, ambiguous requirements into a clear project plan with phases, milestones, dependencies, and owners, keeping it current and making trade-offs visible when reality shifts.\n\n - Lead requirements gathering: Own the business requirement sessions end to end, facilitating discovery workshops that surface what the client actually needs, documenting requirements in a structured, unambiguous format, managing sign-off, and keeping them traceable through design, build, and testing.\n\n - Run the cross-functional team: Coordinate solution architects, engineers, QA, and client stakeholders toward a shared outcome, removing blockers, resolving conflicts, and making sure everyone knows what they own and by when.\n\n - Own the client relationship: Be the client's primary point of contact, leading status meetings, steering committee updates, and escalations, setting expectations early, and protecting the relationship even during hard conversations.\n\n - Manage scope, risk & change: Hold the line on scope creep, documenting and quantifying changes before work starts, and manage risks and issues proactively with a live view of mitigation plans and early escalation.\n\n - Stay technical, report & improve: Understand the architecture, integrations, and configuration decisions well enough to challenge estimates and speak credibly with engineers and technical buyers, produce honest, easy-to-read status reports and executive updates, and feed lessons learned back into delivery methodology.\n\n\n\n\nWHAT SUCCESS LOOKS LIKE\n\n - On-target delivery: Projects land on time, on budget, and within scope, with a clear plan stakeholders trust.\n\n - Trusted clients: Clients feel informed and in control throughout the engagement, and would take your call for the next one.\n\n - Managed risk: Risks surface early and get managed, so escalations are rare and never a surprise.\n\n - Aligned team & clean handoffs: The delivery team is aligned, unblocked, and clear on priorities, and handoffs to support and account teams are clean, with nothing left undocumented.\n\n\n\n\nWHAT YOU'LL NEED\n\n - Experience: 5+ years managing technical or software implementation projects, ideally in enterprise SaaS, professional services, or a client-facing delivery environment, with a track record of delivering complex, multi-stakeholder projects on time and within budget as the primary delivery owner for enterprise clients.\n\n - Technical fluency: You can read a solution design, understand integrations and data flows, and hold your own in a technical discussion without being the engineer.\n\n - Requirements & delivery craft: Proven ability to run requirements and discovery sessions and translate them into clear, documented business requirements, plus solid command of project management fundamentals (planning, estimation, dependency management, risk and issue tracking, and change control).\n\n - Stakeholder management: Excellent communication, comfort presenting to senior and executive audiences, and the ability to manage scope, timelines, and difficult conversations without losing the relationship.\n\n - Ways of working: Organized and calm under pressure, you over-communicate rather than under-communicate, you're direct when a project needs a hard truth and diplomatic when a relationship needs care, and you own outcomes rather than pointing to a process.\n\n - Preferred: An earlier technical role (engineering, solution architecture, or implementation consulting); experience delivering configurable enterprise platforms or workflow/automation software; fluency in both agile and traditional delivery and the judgment to know when to use which; experience in a regulated or risk-sensitive domain; PMP, PRINCE2, PSM, or equivalent certification; and exposure to AI-assisted or modern delivery tooling.\n\n\n\n\nCOMPENSATION AND BENEFITS\n\n - Compensation: Top of market salary + bonuses and equity\n\n - Time off: 49 days paid time off\n\n - Benefits: PTO, full benefits, retirement and wellness plans\n\n - Growth: Professional development support, remote workspace setup bonus\n\n - Team building: Annual company offsites in exciting locations around the world\n\n\n\n\nLOCATION\n\nCerta is a remote-first company and we hire globally. We believe strongly in each team member working from the location that they choose. Should Certers wish to meet and work in person, they have 3 lively office locations they can travel to:\n\n - London\n\n - San Francisco\n\n - Jaipur\n\nThe perfect place for Certers to collaborate, co-work, and have face-to-face meetings.\n\n\n\n\nWHY CERTA\n\n - Category leadership. Certa was named a Leader in the inaugural 2026 Gartner Magic Quadrant for Third-Party Risk Management Tools - recognition that we're defining the category, not following it.\n\n - Industry recognition. We've been honored across the analyst and awards landscape, including Top Tech and Customer Value distinctions in The Hackett Group's 2026 Risk Management SolutionMap, the ProcureTech100 (Advanced AI and Risk Management categories), and Best Overall eProcurement Software in the FinTech Breakthrough Awards.\n\n - A top place to work. Certa was named one of Forbes' Best Startup Employers in the US. We're a fast-growing company where you'll wear many hats, ship quickly, and shape decisions that matter.\n\n - Real scale with strong backing. We've processed over 10 million entities for 100,000+ users across 120+ countries. We're well-funded by leading investors including Fin Capital, Vertex Ventures, and Point72 Ventures, on the back of an oversubscribed Series B, headed towards Series C.\n\n\n\nWe're excited to meet you!"},{"id":"fdd5be82-0180-4f7d-a2c1-4eabbb730f47","title":"Forward Deployed Engineer","department":"Professional Services","team":"Professional Services","employmentType":"FullTime","location":"United States","secondaryLocations":[],"publishedAt":"2026-10-07T16:49:30.556+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"postalCode":"19806","addressRegion":"Delaware","streetAddress":"24A Trolley Square #1635 Wilmington DE 19806-3334","addressCountry":"United States","addressLocality":"Wilmington"}},"jobUrl":"https://jobs.ashbyhq.com/certa/fdd5be82-0180-4f7d-a2c1-4eabbb730f47","applyUrl":"https://jobs.ashbyhq.com/certa/fdd5be82-0180-4f7d-a2c1-4eabbb730f47/application","descriptionHtml":"<p style=\"min-height:1.5em\">Certa (<a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"http://certa.ai\">certa.ai</a>) is an AI-native third-party risk management platform that unifies the full third-party lifecycle, from onboarding through continuous monitoring and offboarding. Enterprises from the Fortune 500 to fast-growing startups use our no-code platform to manage vendors, suppliers, and partners across risk, compliance, and ESG. Trusted by Honeywell, Uber, MARS, and Boeing, we've processed over 10 million entities for 100,000+ users across 120+ countries.</p><p style=\"min-height:1.5em\">We're hiring a Forward Deployed Engineer to reinvent how Certa gets implemented. Because our no-code Studio lets you configure a workflow simply by describing it — Vibe Configuration℠ — one person can now sit with the customer, understand a requirement as it's spoken, and build it live, so they see their own workflow running in the same session. You'll work directly with Fortune 500 teams across compliance, information security, privacy, legal, procurement, finance, and sustainability — credible enough to discuss vendor-tiering policy with a Chief Procurement Officer, then open Studio and build it. You'll be one of the first people doing this, which means you'll also define how it's done.</p><p style=\"min-height:1.5em\"></p><h2>What You'll Do</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Understand the business process:</strong> Run discovery and design sessions with Fortune 500 teams across compliance, security, privacy, legal, procurement, finance, and sustainability — often in the same room with competing views — and learn how their third-party processes actually run today, including the parts that live in email, spreadsheets, and people's heads.</p></li><li><p style=\"min-height:1.5em\"><strong>Document &amp; optimize it:</strong> Map the current state and agree a target state against the metrics customers actually care about — onboarding cycle time, assessment turnaround, reviewer effort, audit readiness. You're not there to digitize a bad process faithfully, and a workflow that's technically correct but painful to use won't get adopted — so reviewer effort and drop-off are your problem, not theirs.</p></li><li><p style=\"min-height:1.5em\"><strong>Configure &amp; automate it in Certa:</strong> Build the workflows, forms, logic, risk scoring, and approvals in Studio using Vibe Configuration℠ — live in the room wherever possible — plus the integrations and data flows into existing systems, and debug them when they break.</p></li><li><p style=\"min-height:1.5em\"><strong>Own the delivery:</strong> Own the plan, governance, and test cycle (scenarios and cases, SIT, UAT with the customer's own testers, sanity and regression), then cutover, go-live, hypercare, and a clean handover — accountable for the date and the success metrics behind it.</p></li><li><p style=\"min-height:1.5em\"><strong>Bring learning back from the front lines:</strong> Find the platform's real limits before anyone else does and bring them to Product with evidence — the customer, the frequency, the cost of the workaround — and turn what you built into templates and accelerators, so the next deployment starts ahead of where yours did.</p><p style=\"min-height:1.5em\"></p></li></ul><h2>What You'll Need</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Experience:</strong> 3+ years in customer-facing technical delivery — forward deployed engineering, solutions architecture, implementation consulting, or technical professional services.</p></li><li><p style=\"min-height:1.5em\"><strong>Hands-on technical skills:</strong> Comfortable with REST APIs, JSON, webhooks, and data mapping; able to script in Python or JavaScript and debug a failure across two systems you didn't build.</p></li><li><p style=\"min-height:1.5em\"><strong>Production LLM experience:</strong> You've worked with LLMs in production rather than in demos — prompts, retrieval, agent workflows, and evaluating output systematically rather than by vibes.</p></li><li><p style=\"min-height:1.5em\"><strong>Product-centric &amp; shipping-biased:</strong> You think about the user in front of the screen, not the requirement in the document, and favor shipping something usable and iterating over shipping something perfect and late.</p></li><li><p style=\"min-height:1.5em\"><strong>Delivery fluency:</strong> You've carried a go-live date in front of a customer, so project plans, RAID logs, phase gates, test scenarios and cases, SIT, UAT, and regression testing are familiar ground.</p></li><li><p style=\"min-height:1.5em\"><strong>Communication:</strong> Thoughtful and streamlined — you listen first, hold your own with a Chief Procurement Officer, privacy counsel, and security architect in the same room, and can say no to a customer and keep the relationship stronger for it.</p></li><li><p style=\"min-height:1.5em\"><strong>Domain knowledge (a plus):</strong> Third-party risk, procurement, or compliance experience helps — we'll teach you the rest.</p></li><li><p style=\"min-height:1.5em\"><strong>Professional proficiency in Portuguese is a strong plus</strong>, as this role will support customers in Brazil. Spanish is also an advantage.</p></li></ul><p style=\"min-height:1.5em\"></p><h2>Compensation and Benefits</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Compensation:</strong> Top of market salary + bonuses and equity</p></li><li><p style=\"min-height:1.5em\"><strong>Time off:</strong> 49 days paid time off</p></li><li><p style=\"min-height:1.5em\"><strong>Benefits:</strong> PTO, full benefits, retirement and wellness plans</p></li><li><p style=\"min-height:1.5em\"><strong>Growth:</strong> Professional development support, remote workspace setup bonus</p></li><li><p style=\"min-height:1.5em\"><strong>Team building:</strong> Annual company offsites in exciting locations around the world</p></li></ul><p style=\"min-height:1.5em\"></p><h2>Location</h2><p style=\"min-height:1.5em\">Certa is a remote-first company and we hire globally. We believe strongly in each team member working from the location that they choose. Should Certers wish to meet and work in person, they have 3 lively office locations they can travel to:</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">London</p></li><li><p style=\"min-height:1.5em\">San Francisco</p></li><li><p style=\"min-height:1.5em\">Jaipur</p></li></ul><p style=\"min-height:1.5em\">The perfect place for Certers to collaborate, co-work, and have face-to-face meetings.</p><p style=\"min-height:1.5em\"></p><h2>Why Certa</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Category leadership.</strong> Certa was named a Leader in the inaugural 2026 Gartner Magic Quadrant for Third-Party Risk Management Tools — recognition that we're defining the category, not following it.</p></li><li><p style=\"min-height:1.5em\"><strong>Industry recognition.</strong> We've been honored across the analyst and awards landscape, including Top Tech and Customer Value distinctions in The Hackett Group's 2026 Risk Management SolutionMap, the ProcureTech100 (Advanced AI and Risk Management categories), and Best Overall eProcurement Software in the FinTech Breakthrough Awards.</p></li><li><p style=\"min-height:1.5em\"><strong>A top place to work.</strong> Certa was named one of Forbes' Best Startup Employers in the US. We're a fast-growing company where you'll wear many hats, ship quickly, and shape decisions that matter.</p></li><li><p style=\"min-height:1.5em\"><strong>Real scale with strong backing.</strong> We've processed over 10 million entities for 100,000+ users across 120+ countries. We're well-funded by leading investors including Fin Capital, Vertex Ventures, and Point72 Ventures, on the back of an oversubscribed Series B, headed towards Series C.</p></li></ul><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">We're excited to meet you!</p>","descriptionPlain":"Certa (certa.ai http://certa.ai) is an AI-native third-party risk management platform that unifies the full third-party lifecycle, from onboarding through continuous monitoring and offboarding. Enterprises from the Fortune 500 to fast-growing startups use our no-code platform to manage vendors, suppliers, and partners across risk, compliance, and ESG. Trusted by Honeywell, Uber, MARS, and Boeing, we've processed over 10 million entities for 100,000+ users across 120+ countries.\n\nWe're hiring a Forward Deployed Engineer to reinvent how Certa gets implemented. Because our no-code Studio lets you configure a workflow simply by describing it — Vibe Configuration℠ — one person can now sit with the customer, understand a requirement as it's spoken, and build it live, so they see their own workflow running in the same session. You'll work directly with Fortune 500 teams across compliance, information security, privacy, legal, procurement, finance, and sustainability — credible enough to discuss vendor-tiering policy with a Chief Procurement Officer, then open Studio and build it. You'll be one of the first people doing this, which means you'll also define how it's done.\n\n\n\n\nWHAT YOU'LL DO\n\n - Understand the business process: Run discovery and design sessions with Fortune 500 teams across compliance, security, privacy, legal, procurement, finance, and sustainability — often in the same room with competing views — and learn how their third-party processes actually run today, including the parts that live in email, spreadsheets, and people's heads.\n\n - Document & optimize it: Map the current state and agree a target state against the metrics customers actually care about — onboarding cycle time, assessment turnaround, reviewer effort, audit readiness. You're not there to digitize a bad process faithfully, and a workflow that's technically correct but painful to use won't get adopted — so reviewer effort and drop-off are your problem, not theirs.\n\n - Configure & automate it in Certa: Build the workflows, forms, logic, risk scoring, and approvals in Studio using Vibe Configuration℠ — live in the room wherever possible — plus the integrations and data flows into existing systems, and debug them when they break.\n\n - Own the delivery: Own the plan, governance, and test cycle (scenarios and cases, SIT, UAT with the customer's own testers, sanity and regression), then cutover, go-live, hypercare, and a clean handover — accountable for the date and the success metrics behind it.\n\n - Bring learning back from the front lines: Find the platform's real limits before anyone else does and bring them to Product with evidence — the customer, the frequency, the cost of the workaround — and turn what you built into templates and accelerators, so the next deployment starts ahead of where yours did.\n   \n   \n\n\nWHAT YOU'LL NEED\n\n - Experience: 3+ years in customer-facing technical delivery — forward deployed engineering, solutions architecture, implementation consulting, or technical professional services.\n\n - Hands-on technical skills: Comfortable with REST APIs, JSON, webhooks, and data mapping; able to script in Python or JavaScript and debug a failure across two systems you didn't build.\n\n - Production LLM experience: You've worked with LLMs in production rather than in demos — prompts, retrieval, agent workflows, and evaluating output systematically rather than by vibes.\n\n - Product-centric & shipping-biased: You think about the user in front of the screen, not the requirement in the document, and favor shipping something usable and iterating over shipping something perfect and late.\n\n - Delivery fluency: You've carried a go-live date in front of a customer, so project plans, RAID logs, phase gates, test scenarios and cases, SIT, UAT, and regression testing are familiar ground.\n\n - Communication: Thoughtful and streamlined — you listen first, hold your own with a Chief Procurement Officer, privacy counsel, and security architect in the same room, and can say no to a customer and keep the relationship stronger for it.\n\n - Domain knowledge (a plus): Third-party risk, procurement, or compliance experience helps — we'll teach you the rest.\n\n - Professional proficiency in Portuguese is a strong plus, as this role will support customers in Brazil. Spanish is also an advantage.\n\n\n\n\nCOMPENSATION AND BENEFITS\n\n - Compensation: Top of market salary + bonuses and equity\n\n - Time off: 49 days paid time off\n\n - Benefits: PTO, full benefits, retirement and wellness plans\n\n - Growth: Professional development support, remote workspace setup bonus\n\n - Team building: Annual company offsites in exciting locations around the world\n\n\n\n\nLOCATION\n\nCerta is a remote-first company and we hire globally. We believe strongly in each team member working from the location that they choose. Should Certers wish to meet and work in person, they have 3 lively office locations they can travel to:\n\n - London\n\n - San Francisco\n\n - Jaipur\n\nThe perfect place for Certers to collaborate, co-work, and have face-to-face meetings.\n\n\n\n\nWHY CERTA\n\n - Category leadership. Certa was named a Leader in the inaugural 2026 Gartner Magic Quadrant for Third-Party Risk Management Tools — recognition that we're defining the category, not following it.\n\n - Industry recognition. We've been honored across the analyst and awards landscape, including Top Tech and Customer Value distinctions in The Hackett Group's 2026 Risk Management SolutionMap, the ProcureTech100 (Advanced AI and Risk Management categories), and Best Overall eProcurement Software in the FinTech Breakthrough Awards.\n\n - A top place to work. Certa was named one of Forbes' Best Startup Employers in the US. We're a fast-growing company where you'll wear many hats, ship quickly, and shape decisions that matter.\n\n - Real scale with strong backing. We've processed over 10 million entities for 100,000+ users across 120+ countries. We're well-funded by leading investors including Fin Capital, Vertex Ventures, and Point72 Ventures, on the back of an oversubscribed Series B, headed towards Series C.\n\n\n\nWe're excited to meet you!"}],"apiVersion":"1"}