{"jobs":[{"id":"b2a8e625-a4e2-4a6c-baa5-529ab8ff1790","title":"IT/Office Support Technician - Boston","department":"Operations","team":"Operations","employmentType":"FullTime","location":"Boston","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-23T15:11:13.651+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"postalCode":"02110","addressRegion":"Massachusetts","streetAddress":"77 Summer Street","addressCountry":"United States","addressLocality":"Boston"}},"jobUrl":"https://jobs.ashbyhq.com/civilgrid/b2a8e625-a4e2-4a6c-baa5-529ab8ff1790","applyUrl":"https://jobs.ashbyhq.com/civilgrid/b2a8e625-a4e2-4a6c-baa5-529ab8ff1790/application","descriptionHtml":"<p style=\"min-height:1.5em\"><strong>ABOUT CIVILGRID</strong></p><p style=\"min-height:1.5em\">CivilGrid is the trusted civil design platform powering affordable infrastructure renewal and growth. We give utilities, civil engineers, and municipalities a single, collaborative source of truth for what's underground so teams can plan, design, and build faster, smarter, and safer.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">Our platform consolidates utility records, geotechnical and environmental data, paving moratoriums, and jurisdictional requirements directly from 3,000+ utilities, agencies, and municipalities with full chain-of-custody documentation. Teams at PG&amp;E, Mark Thomas, and dozens of leading engineering firms use CivilGrid to cut research time by up to 88%, reduce project costs, prevent dig-ins, and accelerate delivery on the projects that keep communities running.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">We're a venture-backed Series A startup tackling a $4.7T US infrastructure market that has been underserved by software for decades. Founded by industry insiders, each with 10+ years in utilities and civil engineering, we move fast, ship work that matters, and stay close to the customers and field teams we build for.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>WHY THIS ROLE</strong></p><p style=\"min-height:1.5em\">CivilGrid is growing quickly, with offices in Boston, San Francisco, Fort Mill, Kansas City, and Philadelphia and employees in more than 20 states. As we scale, we need a dedicated owner for the Boston office operations and company-wide IT. You'll be the go-to, trusted resource for our entire team, with the opportunity to build the standards and best practices this function runs on.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">This role reports to the Head of People Operations and will be based in our Boston office. It is an onsite role with expectations that you are working from the office 5 days per week if hired. We are only considering candidates in the greater Boston area at this time.</p><p style=\"min-height:1.5em\">Current or previous Genius Bar team members are highly encouraged to apply!</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>WHAT YOU'LL DO</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Own CivilGrid's computer fleet end to end across every office and remote employee: ordering, setup, tracking, returns, and replacement</p></li><li><p style=\"min-height:1.5em\">Get Electric AI, our MDM, running at full capacity so every device is enrolled, secure, and set up the same way</p></li><li><p style=\"min-height:1.5em\">Make sure new hires have a ready-to-go Mac or PC on day one, and departing employees' devices are recovered and wiped</p></li><li><p style=\"min-height:1.5em\">Resolve everyday IT issues fast, and route anything bigger to the right person so nobody is stuck waiting</p></li><li><p style=\"min-height:1.5em\">Keep the Boston office stocked, clean, and ready for visitors, with supplies, snacks, and a great first impression for candidates</p></li><li><p style=\"min-height:1.5em\">Plan and run office events that bring the Boston team together</p></li><li><p style=\"min-height:1.5em\">Partner with People Ops on onboarding and offboarding</p></li><li><p style=\"min-height:1.5em\">As we grow, build the IT playbook (device standards, setup checklists, how-to guides) that help us scale</p></li></ul><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>WHAT YOU'LL BRING</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">2 to 4 years in IT support, help desk, office coordination, or a similar operations role</p></li><li><p style=\"min-height:1.5em\">Hands-on comfort with both macOS and Windows: you can set up, troubleshoot, and reset a laptop without a tutorial</p></li><li><p style=\"min-height:1.5em\">Organized enough to track hundreds of small things (devices, orders, requests) without dropping any</p></li><li><p style=\"min-height:1.5em\">Bias to action: you fix the problem or find who can, instead of waiting to be told</p></li><li><p style=\"min-height:1.5em\">Low ego and plenty of patience</p></li><li><p style=\"min-height:1.5em\">Clear writing, especially for instructions other people need to follow</p></li><li><p style=\"min-height:1.5em\">Ability to work onsite in our downtown Boston office</p></li></ul><p style=\"min-height:1.5em\"><strong>BONUS POINTS</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Experience administering an MDM (Electric AI, Jumpcloud, Jamf, Intune or similar)</p></li><li><p style=\"min-height:1.5em\">Experience coordinating and overseeing an office move</p></li><li><p style=\"min-height:1.5em\">Prior experience at an early-stage startup (Seed to Series B)</p></li></ul><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>HOW WE WORK</strong></p><p style=\"min-height:1.5em\">We're a small, but rapidly growing team that ships. Expect direct feedback, real ownership from day one, and proximity to customers — huge utilities, public agencies, and engineering firms whose work depends on what we build. We default to in-person collaboration where it matters and remote-friendly flexibility otherwise. We hire people who care deeply about their craft and the communities our customers serve.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>COMPENSATION &amp; BENEFITS</strong></p><p style=\"min-height:1.5em\"><strong>The base salary range for this role is </strong><em>$69,003 – $81,180</em>.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">Base salary is only one part of your total compensation package at CivilGrid, which also includes meaningful early-stage equity, comprehensive benefits, and the opportunity to shape a category-defining company. The base salary range listed above may encompass various levels and/or geographic locations; final offers are determined based on the candidate's experience, skills, level, and work location.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">In addition to base and equity, we offer:</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Company-funded medical, dental, and vision insurance — including plans for all 3 at no cost to the employee</p></li><li><p style=\"min-height:1.5em\">FSA (health and dependent care)</p></li><li><p style=\"min-height:1.5em\">Unlimited PTO and a culture that expects you to actually use it</p></li><li><p style=\"min-height:1.5em\">401(k) plan</p></li><li><p style=\"min-height:1.5em\">Flexible, remote-friendly work environment</p></li><li><p style=\"min-height:1.5em\">A high-trust team, real ownership, and the chance to do the most meaningful work of your career</p></li></ul><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>EQUAL EMPLOYMENT OPPORTUNITY</strong></p><p style=\"min-height:1.5em\">CivilGrid is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, veteran status, pregnancy, or any other characteristic protected by federal, state, or local law. Employment decisions at CivilGrid are based on business needs, job requirements, and individual qualifications. If you require a reasonable accommodation to participate in the application or interview process, please contact us — we're happy to help.</p>","descriptionPlain":"ABOUT CIVILGRID\n\nCivilGrid is the trusted civil design platform powering affordable infrastructure renewal and growth. We give utilities, civil engineers, and municipalities a single, collaborative source of truth for what's underground so teams can plan, design, and build faster, smarter, and safer.\n\n\n\nOur platform consolidates utility records, geotechnical and environmental data, paving moratoriums, and jurisdictional requirements directly from 3,000+ utilities, agencies, and municipalities with full chain-of-custody documentation. Teams at PG&E, Mark Thomas, and dozens of leading engineering firms use CivilGrid to cut research time by up to 88%, reduce project costs, prevent dig-ins, and accelerate delivery on the projects that keep communities running.\n\n\n\nWe're a venture-backed Series A startup tackling a $4.7T US infrastructure market that has been underserved by software for decades. Founded by industry insiders, each with 10+ years in utilities and civil engineering, we move fast, ship work that matters, and stay close to the customers and field teams we build for.\n\n\n\nWHY THIS ROLE\n\nCivilGrid is growing quickly, with offices in Boston, San Francisco, Fort Mill, Kansas City, and Philadelphia and employees in more than 20 states. As we scale, we need a dedicated owner for the Boston office operations and company-wide IT. You'll be the go-to, trusted resource for our entire team, with the opportunity to build the standards and best practices this function runs on.\n\n\n\nThis role reports to the Head of People Operations and will be based in our Boston office. It is an onsite role with expectations that you are working from the office 5 days per week if hired. We are only considering candidates in the greater Boston area at this time.\n\nCurrent or previous Genius Bar team members are highly encouraged to apply!\n\n\n\nWHAT YOU'LL DO\n\n - Own CivilGrid's computer fleet end to end across every office and remote employee: ordering, setup, tracking, returns, and replacement\n\n - Get Electric AI, our MDM, running at full capacity so every device is enrolled, secure, and set up the same way\n\n - Make sure new hires have a ready-to-go Mac or PC on day one, and departing employees' devices are recovered and wiped\n\n - Resolve everyday IT issues fast, and route anything bigger to the right person so nobody is stuck waiting\n\n - Keep the Boston office stocked, clean, and ready for visitors, with supplies, snacks, and a great first impression for candidates\n\n - Plan and run office events that bring the Boston team together\n\n - Partner with People Ops on onboarding and offboarding\n\n - As we grow, build the IT playbook (device standards, setup checklists, how-to guides) that help us scale\n\n\n\nWHAT YOU'LL BRING\n\n - 2 to 4 years in IT support, help desk, office coordination, or a similar operations role\n\n - Hands-on comfort with both macOS and Windows: you can set up, troubleshoot, and reset a laptop without a tutorial\n\n - Organized enough to track hundreds of small things (devices, orders, requests) without dropping any\n\n - Bias to action: you fix the problem or find who can, instead of waiting to be told\n\n - Low ego and plenty of patience\n\n - Clear writing, especially for instructions other people need to follow\n\n - Ability to work onsite in our downtown Boston office\n\nBONUS POINTS\n\n - Experience administering an MDM (Electric AI, Jumpcloud, Jamf, Intune or similar)\n\n - Experience coordinating and overseeing an office move\n\n - Prior experience at an early-stage startup (Seed to Series B)\n\n\n\nHOW WE WORK\n\nWe're a small, but rapidly growing team that ships. Expect direct feedback, real ownership from day one, and proximity to customers — huge utilities, public agencies, and engineering firms whose work depends on what we build. We default to in-person collaboration where it matters and remote-friendly flexibility otherwise. We hire people who care deeply about their craft and the communities our customers serve.\n\n\n\nCOMPENSATION & BENEFITS\n\nThe base salary range for this role is $69,003 – $81,180.\n\n\n\nBase salary is only one part of your total compensation package at CivilGrid, which also includes meaningful early-stage equity, comprehensive benefits, and the opportunity to shape a category-defining company. The base salary range listed above may encompass various levels and/or geographic locations; final offers are determined based on the candidate's experience, skills, level, and work location.\n\n\n\nIn addition to base and equity, we offer:\n\n - Company-funded medical, dental, and vision insurance — including plans for all 3 at no cost to the employee\n\n - FSA (health and dependent care)\n\n - Unlimited PTO and a culture that expects you to actually use it\n\n - 401(k) plan\n\n - Flexible, remote-friendly work environment\n\n - A high-trust team, real ownership, and the chance to do the most meaningful work of your career\n\n\n\nEQUAL EMPLOYMENT OPPORTUNITY\n\nCivilGrid is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, veteran status, pregnancy, or any other characteristic protected by federal, state, or local law. Employment decisions at CivilGrid are based on business needs, job requirements, and individual qualifications. If you require a reasonable accommodation to participate in the application or interview process, please contact us — we're happy to help.","compensation":{"compensationTierSummary":"$69,003 – $81,180 • Offers Equity","scrapeableCompensationSalarySummary":"$69,003 - $81,180","compensationTiers":[{"id":"7c36b659-3cc3-4b25-a00d-2858373ada82","tierSummary":"$69,003 – $81,180 • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"a233a856-a8b3-4fc6-911f-6a6ffe34e98a","summary":"$69,003 – $81,180","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":69003,"maxValue":81180},{"id":"b2c64248-25d7-4847-b532-a4f74ebff423","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":69003,"maxValue":81180},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null}]}},{"id":"932fa162-00f3-494d-98e8-d7bdcebd6c8e","title":"Director/Senior Director, Product Management","department":"Product","team":"Product","employmentType":"FullTime","location":"Boston","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-21T15:33:02.861+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"02110","addressRegion":"Massachusetts","streetAddress":"77 Summer Street","addressCountry":"United States","addressLocality":"Boston"}},"jobUrl":"https://jobs.ashbyhq.com/civilgrid/932fa162-00f3-494d-98e8-d7bdcebd6c8e","applyUrl":"https://jobs.ashbyhq.com/civilgrid/932fa162-00f3-494d-98e8-d7bdcebd6c8e/application","descriptionHtml":"<p style=\"min-height:1.5em\"><strong>ABOUT CIVILGRID</strong></p><p style=\"min-height:1.5em\">CivilGrid is the trusted civil design platform powering affordable infrastructure renewal and growth. We give utilities, civil engineers, and municipalities a single, collaborative source of truth for what's underground so teams can plan, design, and build faster, smarter, and safer.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">Our platform consolidates utility records, geotechnical and environmental data, paving moratoriums, and jurisdictional requirements directly from 3,000+ utilities, agencies, and municipalities with full chain-of-custody documentation. Teams at PG&amp;E, Mark Thomas, and dozens of leading engineering firms use CivilGrid to cut research time by up to 88%, reduce project costs, prevent dig-ins, and accelerate delivery on the projects that keep communities running.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">We're a venture-backed Series A startup tackling a $4.7T US infrastructure market that has been underserved by software for decades. Founded by industry insiders, each with 10+ years in utilities and civil engineering, we move fast, ship work that matters, and stay close to the customers and field teams we build for.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>WHY THIS ROLE</strong></p><p style=\"min-height:1.5em\">As Director/Senior Director of Product Management at CivilGrid, you’ll partner closely with our Head of Product to bring focus and momentum to a key part of our product line. This is a player-coach role: you’ll own the roadmap for our category-defining platform end to end, work side-by-side with engineering to drive execution, and lead a small team of PMs shipping alongside you. We’re looking for a builder who can envision customer workflow solutions one hour and go deep on technical detail with our engineers the next - and who’s energized by getting product into customer’s hands fast.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">This role reports to the Head of Product. It is a hybrid role with expectations that you are working from our Boston, MA office at least 2 days per week if hired. <strong>We are only considering candidates in the Greater Boston area at this time</strong>.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>WHAT YOU'LL DO</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Own the roadmap for your product area end to end — from customer discovery and validation through launch, iteration, and measurement</p></li><li><p style=\"min-height:1.5em\">Partner with the Head of Product to translate company strategy into a focused, prioritized plan for your area, and represent that plan to the leadership team</p></li><li><p style=\"min-height:1.5em\">Partner closely with engineering as a true thought partner: drive execution, work through trade-offs, and ship on fast cycles</p></li><li><p style=\"min-height:1.5em\">Stay close to our customers to deeply understand their workflows and the decisions our platform needs to power</p></li><li><p style=\"min-height:1.5em\">Lead and grow a small team of PMs: hire, mentor, and manage while staying hands-on in the work yourself</p></li><li><p style=\"min-height:1.5em\">Champion a default-to-shipping culture: get product into customers' hands fast, then learn and iterate</p></li></ul><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>WHAT YOU'LL BRING</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">8+ years of product management experience, including 4+ years as a people manager</p></li><li><p style=\"min-height:1.5em\">You’ve shipped multiple iterations of successful B2B products</p></li><li><p style=\"min-height:1.5em\">You can go deep on technical detail with engineers and zoom out to strategy with executives in the same hour</p></li><li><p style=\"min-height:1.5em\">Start up ready - you’re autonomous, move fast, and take initiative without being asked</p></li><li><p style=\"min-height:1.5em\">You default to shipping - you'd rather get something in front of users this month than perfect it for next quarter</p></li></ul><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>BONUS POINTS</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Bonus: prior industry experience in Utilities, Construction, or Engineering Firms</p></li><li><p style=\"min-height:1.5em\">Bonus: prior experience building a workflow platform</p></li><li><p style=\"min-height:1.5em\">Bonus: a degree in Civil Engineering, or a business degree (MBA)</p></li></ul><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>HOW WE WORK</strong></p><p style=\"min-height:1.5em\">We're a small, but rapidly growing team that ships. Expect direct feedback, real ownership from day one, and proximity to customers — huge utilities, public agencies, and engineering firms whose work depends on what we build. We default to in-person collaboration where it matters and remote-friendly flexibility otherwise. We hire people who care deeply about their craft and the communities our customers serve.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>COMPENSATION &amp; BENEFITS</strong></p><p style=\"min-height:1.5em\"><strong>The base salary range for this role in Boston is </strong><em>$178,551 - $216,090</em>.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">Base salary is only one part of your total compensation package at CivilGrid, which also includes meaningful early-stage equity, comprehensive benefits, and the opportunity to shape a category-defining company. The base salary range listed above may encompass various levels and/or geographic locations; final offers are determined based on the candidate's experience, skills, level, and work location.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">In addition to base and equity, we offer:</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Company-funded medical, dental, and vision insurance — including plans for all 3 at no cost to the employee</p></li><li><p style=\"min-height:1.5em\">FSA (health and dependent care)</p></li><li><p style=\"min-height:1.5em\">Unlimited PTO and a culture that expects you to actually use it</p></li><li><p style=\"min-height:1.5em\">401(k) plan</p></li><li><p style=\"min-height:1.5em\">Flexible, remote-friendly work environment</p></li><li><p style=\"min-height:1.5em\">A high-trust team, real ownership, and the chance to do the most meaningful work of your career</p></li></ul><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>EQUAL EMPLOYMENT OPPORTUNITY</strong></p><p style=\"min-height:1.5em\">CivilGrid is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, veteran status, pregnancy, or any other characteristic protected by federal, state, or local law. Employment decisions at CivilGrid are based on business needs, job requirements, and individual qualifications. If you require a reasonable accommodation to participate in the application or interview process, please contact us — we're happy to help.</p>","descriptionPlain":"ABOUT CIVILGRID\n\nCivilGrid is the trusted civil design platform powering affordable infrastructure renewal and growth. We give utilities, civil engineers, and municipalities a single, collaborative source of truth for what's underground so teams can plan, design, and build faster, smarter, and safer.\n\n\n\nOur platform consolidates utility records, geotechnical and environmental data, paving moratoriums, and jurisdictional requirements directly from 3,000+ utilities, agencies, and municipalities with full chain-of-custody documentation. Teams at PG&E, Mark Thomas, and dozens of leading engineering firms use CivilGrid to cut research time by up to 88%, reduce project costs, prevent dig-ins, and accelerate delivery on the projects that keep communities running.\n\n\n\nWe're a venture-backed Series A startup tackling a $4.7T US infrastructure market that has been underserved by software for decades. Founded by industry insiders, each with 10+ years in utilities and civil engineering, we move fast, ship work that matters, and stay close to the customers and field teams we build for.\n\n\n\nWHY THIS ROLE\n\nAs Director/Senior Director of Product Management at CivilGrid, you’ll partner closely with our Head of Product to bring focus and momentum to a key part of our product line. This is a player-coach role: you’ll own the roadmap for our category-defining platform end to end, work side-by-side with engineering to drive execution, and lead a small team of PMs shipping alongside you. We’re looking for a builder who can envision customer workflow solutions one hour and go deep on technical detail with our engineers the next - and who’s energized by getting product into customer’s hands fast.\n\n\n\nThis role reports to the Head of Product. It is a hybrid role with expectations that you are working from our Boston, MA office at least 2 days per week if hired. We are only considering candidates in the Greater Boston area at this time.\n\n\n\nWHAT YOU'LL DO\n\n - Own the roadmap for your product area end to end — from customer discovery and validation through launch, iteration, and measurement\n\n - Partner with the Head of Product to translate company strategy into a focused, prioritized plan for your area, and represent that plan to the leadership team\n\n - Partner closely with engineering as a true thought partner: drive execution, work through trade-offs, and ship on fast cycles\n\n - Stay close to our customers to deeply understand their workflows and the decisions our platform needs to power\n\n - Lead and grow a small team of PMs: hire, mentor, and manage while staying hands-on in the work yourself\n\n - Champion a default-to-shipping culture: get product into customers' hands fast, then learn and iterate\n\n\n\nWHAT YOU'LL BRING\n\n - 8+ years of product management experience, including 4+ years as a people manager\n\n - You’ve shipped multiple iterations of successful B2B products\n\n - You can go deep on technical detail with engineers and zoom out to strategy with executives in the same hour\n\n - Start up ready - you’re autonomous, move fast, and take initiative without being asked\n\n - You default to shipping - you'd rather get something in front of users this month than perfect it for next quarter\n\n\n\nBONUS POINTS\n\n - Bonus: prior industry experience in Utilities, Construction, or Engineering Firms\n\n - Bonus: prior experience building a workflow platform\n\n - Bonus: a degree in Civil Engineering, or a business degree (MBA)\n\n\n\nHOW WE WORK\n\nWe're a small, but rapidly growing team that ships. Expect direct feedback, real ownership from day one, and proximity to customers — huge utilities, public agencies, and engineering firms whose work depends on what we build. We default to in-person collaboration where it matters and remote-friendly flexibility otherwise. We hire people who care deeply about their craft and the communities our customers serve.\n\n\n\nCOMPENSATION & BENEFITS\n\nThe base salary range for this role in Boston is $178,551 - $216,090.\n\n\n\nBase salary is only one part of your total compensation package at CivilGrid, which also includes meaningful early-stage equity, comprehensive benefits, and the opportunity to shape a category-defining company. The base salary range listed above may encompass various levels and/or geographic locations; final offers are determined based on the candidate's experience, skills, level, and work location.\n\n\n\nIn addition to base and equity, we offer:\n\n - Company-funded medical, dental, and vision insurance — including plans for all 3 at no cost to the employee\n\n - FSA (health and dependent care)\n\n - Unlimited PTO and a culture that expects you to actually use it\n\n - 401(k) plan\n\n - Flexible, remote-friendly work environment\n\n - A high-trust team, real ownership, and the chance to do the most meaningful work of your career\n\n\n\nEQUAL EMPLOYMENT OPPORTUNITY\n\nCivilGrid is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, veteran status, pregnancy, or any other characteristic protected by federal, state, or local law. Employment decisions at CivilGrid are based on business needs, job requirements, and individual qualifications. If you require a reasonable accommodation to participate in the application or interview process, please contact us — we're happy to help.","compensation":{"compensationTierSummary":"$178,551 – $216,090 • Offers Equity","scrapeableCompensationSalarySummary":"$178,551 - $216,090","compensationTiers":[{"id":"0bc98216-163c-4b19-a044-a7b410379d28","tierSummary":"$178,551 – $216,090 • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"b018f8db-488e-4e11-816d-22a406899124","summary":"$178,551 – $216,090","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":178551,"maxValue":216090},{"id":"2e8fd1c7-e6f8-492c-b366-23d2cf696476","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":178551,"maxValue":216090},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null}]}},{"id":"4f2d8150-e456-4b9d-98d3-f28010b186b0","title":"Research Coordinator","department":"Data","team":"CivilSearch","employmentType":"FullTime","location":"Charlotte","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-19T18:24:00.721+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"29715","addressRegion":"South Carolina","streetAddress":"534 River Crossing Dr.","addressCountry":"United States","addressLocality":"Fort Mill"}},"jobUrl":"https://jobs.ashbyhq.com/civilgrid/4f2d8150-e456-4b9d-98d3-f28010b186b0","applyUrl":"https://jobs.ashbyhq.com/civilgrid/4f2d8150-e456-4b9d-98d3-f28010b186b0/application","descriptionHtml":"<p style=\"min-height:1.5em\"><strong>ABOUT CIVILGRID</strong></p><p style=\"min-height:1.5em\">CivilGrid is the trusted civil design platform powering affordable infrastructure renewal and growth. We give utilities, civil engineers, and municipalities a single, collaborative source of truth for what's underground so teams can plan, design, and build faster, smarter, and safer.</p><p style=\"min-height:1.5em\">Our platform consolidates utility records, geotechnical and environmental data, paving moratoriums, and jurisdictional requirements directly from 3,000+ utilities, agencies, and municipalities with full chain-of-custody documentation. Teams at PG&amp;E, Mark Thomas, and dozens of leading engineering firms use CivilGrid to cut research time by up to 88%, reduce project costs, prevent dig-ins, and accelerate delivery on the projects that keep communities running.</p><p style=\"min-height:1.5em\">We're a venture-backed Series A startup tackling a $4.7T US infrastructure market that has been underserved by software for decades. Founded by industry insiders, each with 10+ years in utilities and civil engineering, we move fast, ship work that matters, and stay close to the customers and field teams we build for.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>WHY THIS ROLE</strong></p><p style=\"min-height:1.5em\">Every record on the CivilGrid platform starts with someone tracking it down. Utility Research Coordinators find out who owns what's underground, work directly with utilities, cities, and agencies to get those records, and keep the chain of custody intact so engineers can trust what they see on the map. As we expand coverage across more than 3,000 sources, this team is how that coverage grows, and it's a hands-on way into the utility, GIS, and civil infrastructure world.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">This is a hybrid role based in our Fort Mill, SC office with 2 days a week onsite. Candidates must be in or willing to relocate to the Charlotte metro area to be considered. CivilGrid does not offer relocation assistance for this role.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>WHAT YOU'LL DO</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Own utility and municipal records requests end to end: identify the right owner, make contact, and secure the records our customers' projects depend on.</p></li><li><p style=\"min-height:1.5em\">Research utility operations, public works assets, and asset management plans to pin down who owns what in a project area.</p></li><li><p style=\"min-height:1.5em\">Build working relationships with public works offices and utility asset owners by email and phone, and keep requests moving until they're fulfilled.</p></li><li><p style=\"min-height:1.5em\">Review maps, as-built drawings, and engineering plans at a working level to confirm records are complete and relevant before they reach the platform.</p></li><li><p style=\"min-height:1.5em\">Document every request in our internal tools so status, history, and chain of custody are clear to anyone who picks it up.</p></li><li><p style=\"min-height:1.5em\">Keep Customer Success, Sales, and other internal stakeholders up to date on request progress and digitization.</p></li><li><p style=\"min-height:1.5em\">As CivilGrid scales, help refine the playbooks, SOPs, and tools the team uses to research faster and with fewer handoffs.</p></li><li><p style=\"min-height:1.5em\">Occasional travel for team off-sites and client visits.</p></li></ul><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>WHAT YOU'LL BRING</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">0–2 years of relevant experience; recent graduates are encouraged to apply!</p></li><li><p style=\"min-height:1.5em\">Bachelor's degree, completed by your start date.</p></li><li><p style=\"min-height:1.5em\">Excellent written and verbal communication, and comfort spending a large part of your day working with outside organizations by phone and email.</p></li><li><p style=\"min-height:1.5em\">Detail-oriented and self-motivated, with the ability to manage your own work independently on remote days.</p></li><li><p style=\"min-height:1.5em\">A bias to action and real care about getting things right for the engineers who rely on your research.</p></li></ul><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>BONUS POINTS</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Experience with Geographic Information Systems (GIS).</p></li><li><p style=\"min-height:1.5em\">Experience reading utility maps, as-built drawings, or engineering plans.</p></li><li><p style=\"min-height:1.5em\">Experience working with utilities or government agencies.</p></li><li><p style=\"min-height:1.5em\">Experience researching and working with open source data.</p></li></ul><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>HOW WE WORK</strong></p><p style=\"min-height:1.5em\">We're a small, but rapidly growing team that ships. Expect direct feedback, real ownership from day one, and proximity to customers — huge utilities, public agencies, and engineering firms whose work depends on what we build. We default to in-person collaboration where it matters and remote-friendly flexibility otherwise. We hire people who care deeply about their craft and the communities our customers serve.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>COMPENSATION &amp; BENEFITS</strong></p><p style=\"min-height:1.5em\"><strong>The base salary range for this role is $48,119 – $56,610</strong>.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">Base salary is only one part of your total compensation package at CivilGrid, which also includes meaningful early-stage equity, comprehensive benefits, and the opportunity to shape a category-defining company. The base salary range listed above may encompass various levels and/or geographic locations; final offers are determined based on the candidate's experience, skills, level, and work location.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">In addition to base and equity, we offer:</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Company-funded medical, dental, and vision insurance — including plans for all 3 at no cost to the employee</p></li><li><p style=\"min-height:1.5em\">FSA (health and dependent care)</p></li><li><p style=\"min-height:1.5em\">Unlimited PTO and a culture that expects you to actually use it</p></li><li><p style=\"min-height:1.5em\">401(k) plan</p></li><li><p style=\"min-height:1.5em\">Flexible, remote-friendly work environment</p></li><li><p style=\"min-height:1.5em\">A high-trust team, real ownership, and the chance to do the most meaningful work of your career</p></li></ul><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>EQUAL EMPLOYMENT OPPORTUNITY</strong></p><p style=\"min-height:1.5em\">CivilGrid is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, veteran status, pregnancy, or any other characteristic protected by federal, state, or local law. Employment decisions at CivilGrid are based on business needs, job requirements, and individual qualifications. If you require a reasonable accommodation to participate in the application or interview process, please contact us — we're happy to help.</p><p style=\"min-height:1.5em\"></p>","descriptionPlain":"ABOUT CIVILGRID\n\nCivilGrid is the trusted civil design platform powering affordable infrastructure renewal and growth. We give utilities, civil engineers, and municipalities a single, collaborative source of truth for what's underground so teams can plan, design, and build faster, smarter, and safer.\n\nOur platform consolidates utility records, geotechnical and environmental data, paving moratoriums, and jurisdictional requirements directly from 3,000+ utilities, agencies, and municipalities with full chain-of-custody documentation. Teams at PG&E, Mark Thomas, and dozens of leading engineering firms use CivilGrid to cut research time by up to 88%, reduce project costs, prevent dig-ins, and accelerate delivery on the projects that keep communities running.\n\nWe're a venture-backed Series A startup tackling a $4.7T US infrastructure market that has been underserved by software for decades. Founded by industry insiders, each with 10+ years in utilities and civil engineering, we move fast, ship work that matters, and stay close to the customers and field teams we build for.\n\n\n\nWHY THIS ROLE\n\nEvery record on the CivilGrid platform starts with someone tracking it down. Utility Research Coordinators find out who owns what's underground, work directly with utilities, cities, and agencies to get those records, and keep the chain of custody intact so engineers can trust what they see on the map. As we expand coverage across more than 3,000 sources, this team is how that coverage grows, and it's a hands-on way into the utility, GIS, and civil infrastructure world.\n\n\n\nThis is a hybrid role based in our Fort Mill, SC office with 2 days a week onsite. Candidates must be in or willing to relocate to the Charlotte metro area to be considered. CivilGrid does not offer relocation assistance for this role.\n\n\n\nWHAT YOU'LL DO\n\n - Own utility and municipal records requests end to end: identify the right owner, make contact, and secure the records our customers' projects depend on.\n\n - Research utility operations, public works assets, and asset management plans to pin down who owns what in a project area.\n\n - Build working relationships with public works offices and utility asset owners by email and phone, and keep requests moving until they're fulfilled.\n\n - Review maps, as-built drawings, and engineering plans at a working level to confirm records are complete and relevant before they reach the platform.\n\n - Document every request in our internal tools so status, history, and chain of custody are clear to anyone who picks it up.\n\n - Keep Customer Success, Sales, and other internal stakeholders up to date on request progress and digitization.\n\n - As CivilGrid scales, help refine the playbooks, SOPs, and tools the team uses to research faster and with fewer handoffs.\n\n - Occasional travel for team off-sites and client visits.\n\n\n\nWHAT YOU'LL BRING\n\n - 0–2 years of relevant experience; recent graduates are encouraged to apply!\n\n - Bachelor's degree, completed by your start date.\n\n - Excellent written and verbal communication, and comfort spending a large part of your day working with outside organizations by phone and email.\n\n - Detail-oriented and self-motivated, with the ability to manage your own work independently on remote days.\n\n - A bias to action and real care about getting things right for the engineers who rely on your research.\n\n\n\nBONUS POINTS\n\n - Experience with Geographic Information Systems (GIS).\n\n - Experience reading utility maps, as-built drawings, or engineering plans.\n\n - Experience working with utilities or government agencies.\n\n - Experience researching and working with open source data.\n\n\n\nHOW WE WORK\n\nWe're a small, but rapidly growing team that ships. Expect direct feedback, real ownership from day one, and proximity to customers — huge utilities, public agencies, and engineering firms whose work depends on what we build. We default to in-person collaboration where it matters and remote-friendly flexibility otherwise. We hire people who care deeply about their craft and the communities our customers serve.\n\n\n\nCOMPENSATION & BENEFITS\n\nThe base salary range for this role is $48,119 – $56,610.\n\n\n\nBase salary is only one part of your total compensation package at CivilGrid, which also includes meaningful early-stage equity, comprehensive benefits, and the opportunity to shape a category-defining company. The base salary range listed above may encompass various levels and/or geographic locations; final offers are determined based on the candidate's experience, skills, level, and work location.\n\n\n\nIn addition to base and equity, we offer:\n\n - Company-funded medical, dental, and vision insurance — including plans for all 3 at no cost to the employee\n\n - FSA (health and dependent care)\n\n - Unlimited PTO and a culture that expects you to actually use it\n\n - 401(k) plan\n\n - Flexible, remote-friendly work environment\n\n - A high-trust team, real ownership, and the chance to do the most meaningful work of your career\n\n\n\nEQUAL EMPLOYMENT OPPORTUNITY\n\nCivilGrid is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, veteran status, pregnancy, or any other characteristic protected by federal, state, or local law. Employment decisions at CivilGrid are based on business needs, job requirements, and individual qualifications. If you require a reasonable accommodation to participate in the application or interview process, please contact us — we're happy to help.\n\n","compensation":{"compensationTierSummary":"$48,119 – $56,610 • Offers Equity","scrapeableCompensationSalarySummary":"$48,119 - $56,610","compensationTiers":[{"id":"6e5f2159-ae97-4b21-b476-668a4ed2bc09","tierSummary":"$48,119 – $56,610 • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"8f6e5c48-9948-4ad8-bb17-74551fecf068","summary":"$48,119 – $56,610","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":48119,"maxValue":56610},{"id":"3c5d99d4-b77e-4d8d-8c7a-454ed6281009","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":48119,"maxValue":56610},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null}]}},{"id":"835ddae9-f488-4e12-bcbc-4f879970da58","title":"Strategic Customer Success Manager","department":"Customer Success","team":"Customer Success","employmentType":"FullTime","location":"Remote","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-26T16:58:38.715+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/civilgrid/835ddae9-f488-4e12-bcbc-4f879970da58","applyUrl":"https://jobs.ashbyhq.com/civilgrid/835ddae9-f488-4e12-bcbc-4f879970da58/application","descriptionHtml":"<p style=\"min-height:1.5em\"><strong>ABOUT CIVILGRID</strong></p><p style=\"min-height:1.5em\">CivilGrid is the trusted civil design platform powering affordable infrastructure renewal and growth. We give utilities, civil engineers, and municipalities a single, collaborative source of truth for what's underground so teams can plan, design, and build faster, smarter, and safer.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">Our platform consolidates utility records, geotechnical and environmental data, paving moratoriums, and jurisdictional requirements directly from 3,000+ utilities, agencies, and municipalities with full chain-of-custody documentation. Teams at PG&amp;E, Mark Thomas, and dozens of leading engineering firms use CivilGrid to cut research time by up to 88%, reduce project costs, prevent dig-ins, and accelerate delivery on the projects that keep communities running.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">We're a venture-backed Series A startup tackling a $4.7T US infrastructure market that has been underserved by software for decades. Founded by industry insiders, each with 10+ years in utilities and civil engineering, we move fast, ship work that matters, and stay close to the customers and field teams we build for.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>WHY THIS ROLE</strong></p><p style=\"min-height:1.5em\">As a Strategic Customer Success Manager, you'll own CivilGrid's largest and most complex customer relationships. These include enterprise utilities, state DOTs, and national engineering firms, where CivilGrid is rolling out across many teams, regions and projects. You'll be the executive-level partner for these accounts. You'll turn early wins into organization-wide adoption, multi-year renewals and expansion.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">This role reports to the Manager of Customer Success. This is a remote position, but our primary location preference is Texas. We are also considering candidates in Colorado, Georgia, Kansas City (MO), and Chicago. We are not considering candidates located outside of these markets at this time.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>WHAT YOU'LL DO</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Own a portfolio of strategic enterprise accounts end to end: pilot, adoption, health, renewal and expansion</p></li><li><p style=\"min-height:1.5em\">Build and maintain strategic account plans that map org structure, stakeholders, business priorities and whitespace across departments and regions</p></li><li><p style=\"min-height:1.5em\">Build and keep relationships with executive sponsors (VPs and Directors of engineering, gas and electric operations, GIS and asset management) as well as day-to-day champions</p></li><li><p style=\"min-height:1.5em\">Lead executive business reviews that tie CivilGrid usage to customer outcomes</p></li><li><p style=\"min-height:1.5em\">Partner with Solutions Engineers on pilot and deployment strategy, set success criteria, and turn successful pilots into enterprise rollouts</p></li><li><p style=\"min-height:1.5em\">Drive expansion with Account Executives: find new teams, use cases and products, and co-own the commercial motion</p></li><li><p style=\"min-height:1.5em\">Spot and reduce risk early, and run escalations across Product, Engineering and Operations when needed</p></li><li><p style=\"min-height:1.5em\">Bring structured voice-of-customer input to Product, shaping the roadmap around enterprise requirements</p></li><li><p style=\"min-height:1.5em\">Develop case studies and references with flagship customers</p></li><li><p style=\"min-height:1.5em\">Help build CivilGrid’s enterprise CS playbook, including account planning, EBR frameworks and health scoring, and serve as a model for the wider CS team</p></li></ul><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>WHAT YOU'LL BRING</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">6+ years in customer success, account management or consulting roles, including managing enterprise accounts with complex, multi-stakeholder buying groups</p></li><li><p style=\"min-height:1.5em\">Domain experience in construction technology, civil engineering, utilities, AEC, or a related field is a <strong>must</strong></p></li><li><p style=\"min-height:1.5em\">A track record of driving renewals and expansion in large accounts; ideally utilities, DOTs, public agencies or AEC firms is a strong preference</p></li><li><p style=\"min-height:1.5em\">Comfort working with executives: you can run a QBR/EBR with a VP and hold a technical conversation with a GIS lead in the same week</p></li><li><p style=\"min-height:1.5em\">Strong commercial instincts and the ability to build a business case and quantify ROI</p></li><li><p style=\"min-height:1.5em\">Strong technical aptitude, with familiarity in civil design, utility operations or infrastructure data</p></li><li><p style=\"min-height:1.5em\">A strong bias toward action, comfort having a point of view, and the judgment to work independently with limited guidance</p></li><li><p style=\"min-height:1.5em\">Willingness to travel 30–50% for on-site executive meetings, account planning sessions and fieldwork</p></li></ul><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>BONUS POINTS</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Experience at an early-stage or high-growth SaaS company</p></li><li><p style=\"min-height:1.5em\">CAD and/or GIS experience</p></li></ul><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>HOW WE WORK</strong></p><p style=\"min-height:1.5em\">We're a small, but rapidly growing team that ships. Expect direct feedback, real ownership from day one, and proximity to customers — huge utilities, public agencies, and engineering firms whose work depends on what we build. We default to in-person collaboration where it matters and remote-friendly flexibility otherwise. We hire people who care deeply about their craft and the communities our customers serve.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>COMPENSATION &amp; BENEFITS</strong></p><p style=\"min-height:1.5em\"><strong>The OTE for this role is $130,000 - $190,000 with a 70/30 base to commission split.</strong></p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">Cash is only one part of your total compensation package at CivilGrid, which also includes meaningful early-stage equity, comprehensive benefits, and the opportunity to shape a category-defining company. The base salary range listed above may encompass various levels and/or geographic locations; final offers are determined based on the candidate's experience, skills, level, and work location.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">Additionally, we offer:</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Company-funded medical, dental, and vision insurance — including medical plans at no cost to the employee</p></li><li><p style=\"min-height:1.5em\">FSA (health and dependent care)</p></li><li><p style=\"min-height:1.5em\">Unlimited PTO and a culture that expects you to actually use it</p></li><li><p style=\"min-height:1.5em\">401(k) plan</p></li><li><p style=\"min-height:1.5em\">Flexible, remote-friendly work environment</p></li><li><p style=\"min-height:1.5em\">A high-trust team, real ownership, and the chance to do the most meaningful work of your career</p></li></ul><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>EQUAL EMPLOYMENT OPPORTUNITY</strong></p><p style=\"min-height:1.5em\">CivilGrid is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, veteran status, pregnancy, or any other characteristic protected by federal, state, or local law. Employment decisions at CivilGrid are based on business needs, job requirements, and individual qualifications. If you require a reasonable accommodation to participate in the application or interview process, please contact us — we're happy to help.</p>","descriptionPlain":"ABOUT CIVILGRID\n\nCivilGrid is the trusted civil design platform powering affordable infrastructure renewal and growth. We give utilities, civil engineers, and municipalities a single, collaborative source of truth for what's underground so teams can plan, design, and build faster, smarter, and safer.\n\n\n\nOur platform consolidates utility records, geotechnical and environmental data, paving moratoriums, and jurisdictional requirements directly from 3,000+ utilities, agencies, and municipalities with full chain-of-custody documentation. Teams at PG&E, Mark Thomas, and dozens of leading engineering firms use CivilGrid to cut research time by up to 88%, reduce project costs, prevent dig-ins, and accelerate delivery on the projects that keep communities running.\n\n\n\nWe're a venture-backed Series A startup tackling a $4.7T US infrastructure market that has been underserved by software for decades. Founded by industry insiders, each with 10+ years in utilities and civil engineering, we move fast, ship work that matters, and stay close to the customers and field teams we build for.\n\n\n\nWHY THIS ROLE\n\nAs a Strategic Customer Success Manager, you'll own CivilGrid's largest and most complex customer relationships. These include enterprise utilities, state DOTs, and national engineering firms, where CivilGrid is rolling out across many teams, regions and projects. You'll be the executive-level partner for these accounts. You'll turn early wins into organization-wide adoption, multi-year renewals and expansion.\n\n\n\nThis role reports to the Manager of Customer Success. This is a remote position, but our primary location preference is Texas. We are also considering candidates in Colorado, Georgia, Kansas City (MO), and Chicago. We are not considering candidates located outside of these markets at this time.\n\n\n\nWHAT YOU'LL DO\n\n - Own a portfolio of strategic enterprise accounts end to end: pilot, adoption, health, renewal and expansion\n\n - Build and maintain strategic account plans that map org structure, stakeholders, business priorities and whitespace across departments and regions\n\n - Build and keep relationships with executive sponsors (VPs and Directors of engineering, gas and electric operations, GIS and asset management) as well as day-to-day champions\n\n - Lead executive business reviews that tie CivilGrid usage to customer outcomes\n\n - Partner with Solutions Engineers on pilot and deployment strategy, set success criteria, and turn successful pilots into enterprise rollouts\n\n - Drive expansion with Account Executives: find new teams, use cases and products, and co-own the commercial motion\n\n - Spot and reduce risk early, and run escalations across Product, Engineering and Operations when needed\n\n - Bring structured voice-of-customer input to Product, shaping the roadmap around enterprise requirements\n\n - Develop case studies and references with flagship customers\n\n - Help build CivilGrid’s enterprise CS playbook, including account planning, EBR frameworks and health scoring, and serve as a model for the wider CS team\n\n\n\nWHAT YOU'LL BRING\n\n - 6+ years in customer success, account management or consulting roles, including managing enterprise accounts with complex, multi-stakeholder buying groups\n\n - Domain experience in construction technology, civil engineering, utilities, AEC, or a related field is a must\n\n - A track record of driving renewals and expansion in large accounts; ideally utilities, DOTs, public agencies or AEC firms is a strong preference\n\n - Comfort working with executives: you can run a QBR/EBR with a VP and hold a technical conversation with a GIS lead in the same week\n\n - Strong commercial instincts and the ability to build a business case and quantify ROI\n\n - Strong technical aptitude, with familiarity in civil design, utility operations or infrastructure data\n\n - A strong bias toward action, comfort having a point of view, and the judgment to work independently with limited guidance\n\n - Willingness to travel 30–50% for on-site executive meetings, account planning sessions and fieldwork\n\n\n\nBONUS POINTS\n\n - Experience at an early-stage or high-growth SaaS company\n\n - CAD and/or GIS experience\n\n\n\nHOW WE WORK\n\nWe're a small, but rapidly growing team that ships. Expect direct feedback, real ownership from day one, and proximity to customers — huge utilities, public agencies, and engineering firms whose work depends on what we build. We default to in-person collaboration where it matters and remote-friendly flexibility otherwise. We hire people who care deeply about their craft and the communities our customers serve.\n\n\n\nCOMPENSATION & BENEFITS\n\nThe OTE for this role is $130,000 - $190,000 with a 70/30 base to commission split.\n\n\n\nCash is only one part of your total compensation package at CivilGrid, which also includes meaningful early-stage equity, comprehensive benefits, and the opportunity to shape a category-defining company. The base salary range listed above may encompass various levels and/or geographic locations; final offers are determined based on the candidate's experience, skills, level, and work location.\n\n\n\nAdditionally, we offer:\n\n - Company-funded medical, dental, and vision insurance — including medical plans at no cost to the employee\n\n - FSA (health and dependent care)\n\n - Unlimited PTO and a culture that expects you to actually use it\n\n - 401(k) plan\n\n - Flexible, remote-friendly work environment\n\n - A high-trust team, real ownership, and the chance to do the most meaningful work of your career\n\n\n\nEQUAL EMPLOYMENT OPPORTUNITY\n\nCivilGrid is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, veteran status, pregnancy, or any other characteristic protected by federal, state, or local law. Employment decisions at CivilGrid are based on business needs, job requirements, and individual qualifications. If you require a reasonable accommodation to participate in the application or interview process, please contact us — we're happy to help.","compensation":{"compensationTierSummary":"$130K – $190K • Offers Equity • Offers Commission","scrapeableCompensationSalarySummary":"$130K - $190K","compensationTiers":[{"id":"e29f489d-2d31-4834-afc7-c51c4a646215","tierSummary":"On Targeting Earnings (70/30 base to commission split): $130K – $190K • Offers Equity • Offers Commission","title":null,"additionalInformation":null,"components":[{"id":"beb05a08-a1ed-43a6-a73e-c0602b478496","summary":"Offers Commission","compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"179ea1f0-d2a4-4474-a405-53719aafc18d","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"59be1063-e241-4224-a1a8-7404eefd29f6","summary":"On Targeting Earnings (70/30 base to commission split): $130K – $190K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":130000,"maxValue":190000}]}],"summaryComponents":[{"compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":130000,"maxValue":190000}]}},{"id":"59c61568-a862-4765-81fd-6a7497b8a92a","title":"Business Development Representative","department":"Sales","team":"Sales","employmentType":"FullTime","location":"San Diego","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-01T16:46:20.214+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Diego"}},"jobUrl":"https://jobs.ashbyhq.com/civilgrid/59c61568-a862-4765-81fd-6a7497b8a92a","applyUrl":"https://jobs.ashbyhq.com/civilgrid/59c61568-a862-4765-81fd-6a7497b8a92a/application","descriptionHtml":"<p style=\"min-height:1.5em\"><strong>ABOUT CIVILGRID</strong></p><p style=\"min-height:1.5em\">CivilGrid is the trusted civil design platform powering affordable infrastructure renewal and growth. We give utilities, civil engineers, and municipalities a single, collaborative source of truth for what's underground so teams can plan, design, and build faster, smarter, and safer.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">Our platform consolidates utility records, geotechnical and environmental data, paving moratoriums, and jurisdictional requirements directly from 3,000+ utilities, agencies, and municipalities with full chain-of-custody documentation. Teams at PG&amp;E, Mark Thomas, and dozens of leading engineering firms use CivilGrid to cut research time by up to 88%, reduce project costs, prevent dig-ins, and accelerate delivery on the projects that keep communities running.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">We're a venture-backed Series A startup tackling a $4.7T US infrastructure market that has been underserved by software for decades. Founded by industry insiders, each with 10+ years in utilities and civil engineering, we move fast, ship work that matters, and stay close to the customers and field teams we build for.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>WHY THIS ROLE</strong></p><p style=\"min-height:1.5em\">We’re seeking a highly motivated and outcomes-driven BDR to join our team, focused on government customers in the Western US. You’ll be at the front line of our sales motion—engaging prospects, opening doors, and setting up qualified conversations for our Account Executives. You’ll be learning directly from the founding team and have the opportunity to shape the sales playbook, messaging, and outreach strategy in a critical growth phase.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">We are hiring for this role from our San Diego (North County) office. The role will start as remote, then transition to hybrid (2 days per week in office).</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>WHAT YOU'LL DO</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Research, identify, and engage target prospects across engineering firms, contractors, utilities, and government agencies</p></li><li><p style=\"min-height:1.5em\">Run outbound campaigns (calls, email, LinkedIn, events) to generate qualified meetings for Account Executives</p></li><li><p style=\"min-height:1.5em\">Manage inbound leads, qualifying and routing them effectively</p></li><li><p style=\"min-height:1.5em\">Understand CivilGrid’s product, value proposition, and the pain points of our buyers</p></li><li><p style=\"min-height:1.5em\">Track activity and maintain accurate data in CRM (HubSpot/Salesforce)</p></li><li><p style=\"min-height:1.5em\">Collaborate with Marketing and Sales leadership to refine messaging, sequences, and lead scoring</p></li><li><p style=\"min-height:1.5em\">Experiment with new outreach tactics and share learnings to improve results</p></li><li><p style=\"min-height:1.5em\">Occasional travel to conferences</p></li></ul><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>WHAT YOU'LL BRING</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">1-2 year(s) of SDR/BDR or other relevant outbound sales experience (construction-tech, GIS, SaaS, or related industries a plus)</p></li><li><p style=\"min-height:1.5em\">Any experience calling upon government customers is a major plus</p></li><li><p style=\"min-height:1.5em\">Strong written and verbal communication skills—you’re clear, persuasive, and know how to tailor your message to different stakeholders</p></li><li><p style=\"min-height:1.5em\">Grit and resilience—you’re comfortable with high-volume outreach and not afraid of rejection</p></li><li><p style=\"min-height:1.5em\">Curiosity and coachability—you’re eager to learn, try new approaches, and get better every day</p></li><li><p style=\"min-height:1.5em\">Organized and self-motivated—you can manage your pipeline and hit activity targets without constant oversight</p></li><li><p style=\"min-height:1.5em\">Excited by startups and the chance to build something new.</p></li></ul><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>HOW WE WORK</strong></p><p style=\"min-height:1.5em\">We're a small, but rapidly growing team that ships. Expect direct feedback, real ownership from day one, and proximity to customers — huge utilities, public agencies, and engineering firms whose work depends on what we build. We default to in-person collaboration where it matters and remote-friendly flexibility otherwise. We hire people who care deeply about their craft and the communities our customers serve.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>COMPENSATION &amp; BENEFITS</strong></p><p style=\"min-height:1.5em\"><strong>The base salary range for this role is </strong><em>$75,310 - $88,600. This role has a 70/30 base to commission split, bringing total OTE to $107,600 - $126,700</em>.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">Cash is only one part of your total compensation package at CivilGrid, which also includes meaningful early-stage equity, comprehensive benefits, and the opportunity to shape a category-defining company. The base salary range listed above may encompass various levels and/or geographic locations; final offers are determined based on the candidate's experience, skills, level, and work location.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">In addition, we offer:</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Company-funded medical, dental, and vision insurance — including plans for all 3 at no cost to the employee</p></li><li><p style=\"min-height:1.5em\">FSA (health and dependent care)</p></li><li><p style=\"min-height:1.5em\">Unlimited PTO and a culture that expects you to actually use it</p></li><li><p style=\"min-height:1.5em\">401(k) plan</p></li><li><p style=\"min-height:1.5em\">Flexible, remote-friendly work environment</p></li><li><p style=\"min-height:1.5em\">A high-trust team, real ownership, and the chance to do the most meaningful work of your career</p></li></ul><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>EQUAL EMPLOYMENT OPPORTUNITY</strong></p><p style=\"min-height:1.5em\">CivilGrid is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, veteran status, pregnancy, or any other characteristic protected by federal, state, or local law. Employment decisions at CivilGrid are based on business needs, job requirements, and individual qualifications. If you require a reasonable accommodation to participate in the application or interview process, please contact us — we're happy to help.</p>","descriptionPlain":"ABOUT CIVILGRID\n\nCivilGrid is the trusted civil design platform powering affordable infrastructure renewal and growth. We give utilities, civil engineers, and municipalities a single, collaborative source of truth for what's underground so teams can plan, design, and build faster, smarter, and safer.\n\n\n\nOur platform consolidates utility records, geotechnical and environmental data, paving moratoriums, and jurisdictional requirements directly from 3,000+ utilities, agencies, and municipalities with full chain-of-custody documentation. Teams at PG&E, Mark Thomas, and dozens of leading engineering firms use CivilGrid to cut research time by up to 88%, reduce project costs, prevent dig-ins, and accelerate delivery on the projects that keep communities running.\n\n\n\nWe're a venture-backed Series A startup tackling a $4.7T US infrastructure market that has been underserved by software for decades. Founded by industry insiders, each with 10+ years in utilities and civil engineering, we move fast, ship work that matters, and stay close to the customers and field teams we build for.\n\n\n\nWHY THIS ROLE\n\nWe’re seeking a highly motivated and outcomes-driven BDR to join our team, focused on government customers in the Western US. You’ll be at the front line of our sales motion—engaging prospects, opening doors, and setting up qualified conversations for our Account Executives. You’ll be learning directly from the founding team and have the opportunity to shape the sales playbook, messaging, and outreach strategy in a critical growth phase.\n\n\n\nWe are hiring for this role from our San Diego (North County) office. The role will start as remote, then transition to hybrid (2 days per week in office).\n\n\n\nWHAT YOU'LL DO\n\n - Research, identify, and engage target prospects across engineering firms, contractors, utilities, and government agencies\n\n - Run outbound campaigns (calls, email, LinkedIn, events) to generate qualified meetings for Account Executives\n\n - Manage inbound leads, qualifying and routing them effectively\n\n - Understand CivilGrid’s product, value proposition, and the pain points of our buyers\n\n - Track activity and maintain accurate data in CRM (HubSpot/Salesforce)\n\n - Collaborate with Marketing and Sales leadership to refine messaging, sequences, and lead scoring\n\n - Experiment with new outreach tactics and share learnings to improve results\n\n - Occasional travel to conferences\n\n\n\nWHAT YOU'LL BRING\n\n - 1-2 year(s) of SDR/BDR or other relevant outbound sales experience (construction-tech, GIS, SaaS, or related industries a plus)\n\n - Any experience calling upon government customers is a major plus\n\n - Strong written and verbal communication skills—you’re clear, persuasive, and know how to tailor your message to different stakeholders\n\n - Grit and resilience—you’re comfortable with high-volume outreach and not afraid of rejection\n\n - Curiosity and coachability—you’re eager to learn, try new approaches, and get better every day\n\n - Organized and self-motivated—you can manage your pipeline and hit activity targets without constant oversight\n\n - Excited by startups and the chance to build something new.\n\n\n\nHOW WE WORK\n\nWe're a small, but rapidly growing team that ships. Expect direct feedback, real ownership from day one, and proximity to customers — huge utilities, public agencies, and engineering firms whose work depends on what we build. We default to in-person collaboration where it matters and remote-friendly flexibility otherwise. We hire people who care deeply about their craft and the communities our customers serve.\n\n\n\nCOMPENSATION & BENEFITS\n\nThe base salary range for this role is $75,310 - $88,600. This role has a 70/30 base to commission split, bringing total OTE to $107,600 - $126,700.\n\n\n\nCash is only one part of your total compensation package at CivilGrid, which also includes meaningful early-stage equity, comprehensive benefits, and the opportunity to shape a category-defining company. The base salary range listed above may encompass various levels and/or geographic locations; final offers are determined based on the candidate's experience, skills, level, and work location.\n\n\n\nIn addition, we offer:\n\n - Company-funded medical, dental, and vision insurance — including plans for all 3 at no cost to the employee\n\n - FSA (health and dependent care)\n\n - Unlimited PTO and a culture that expects you to actually use it\n\n - 401(k) plan\n\n - Flexible, remote-friendly work environment\n\n - A high-trust team, real ownership, and the chance to do the most meaningful work of your career\n\n\n\nEQUAL EMPLOYMENT OPPORTUNITY\n\nCivilGrid is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, veteran status, pregnancy, or any other characteristic protected by federal, state, or local law. Employment decisions at CivilGrid are based on business needs, job requirements, and individual qualifications. If you require a reasonable accommodation to participate in the application or interview process, please contact us — we're happy to help.","compensation":{"compensationTierSummary":"$75,310 – $126,700 • Offers Equity • $32,290 – $38,100 Commission • Multiple Ranges","scrapeableCompensationSalarySummary":"$75,310 - $126,700","compensationTiers":[{"id":"70ab73b0-b7a9-4d49-9faf-79e8e94819b8","tierSummary":"$75,310 – $88,600 • Offers Equity • $32,290 – $38,100 Commission • 70/30 base to commission split","title":"Compensation Package","additionalInformation":"70/30 base to commission split","components":[{"id":"39a5bdd8-8eb7-4b02-8c12-f535b97457fd","summary":"$32,290 – $38,100 Commission","compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":32290,"maxValue":38100},{"id":"7b9dbd1a-8f45-4bdc-9dc4-f775ea18bd60","summary":"$75,310 – $88,600","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":75310,"maxValue":88600},{"id":"0a60d9da-fbf8-46c8-9f32-e6619c1543be","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null}]},{"id":"351d7954-3824-49a1-b751-401bd30d071d","tierSummary":"$107,600 – $126,700","title":"OTE","additionalInformation":null,"components":[{"id":"c891cba0-6776-4d43-925c-5cff7ef5909b","summary":"$107,600 – $126,700","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":107600,"maxValue":126700}]}],"summaryComponents":[{"compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":32290,"maxValue":38100},{"minValue":75310,"maxValue":126700,"currencyCode":"USD","interval":"1 YEAR","compensationType":"Salary"},{"compensationType":"EquityPercentage","minValue":null,"maxValue":null,"interval":"1 YEAR"}]}},{"id":"071308c0-142d-47c2-ba3c-636715b60a1c","title":"Account Executive - Engineering Firms (California)","department":"Sales","team":"Sales","employmentType":"FullTime","location":"Remote","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"San Francisco","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"785 Market Street","addressCountry":"United States","addressLocality":"San Francisco"}}},{"location":"San Diego","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Diego"}}}],"publishedAt":"2026-10-29T02:28:20.876+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/civilgrid/071308c0-142d-47c2-ba3c-636715b60a1c","applyUrl":"https://jobs.ashbyhq.com/civilgrid/071308c0-142d-47c2-ba3c-636715b60a1c/application","descriptionHtml":"<p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>ABOUT CIVILGRID</strong></p><p style=\"min-height:1.5em\">CivilGrid is the trusted civil design platform powering affordable infrastructure renewal and growth. We give utilities, civil engineers, and municipalities a single, collaborative source of truth for what's underground so teams can plan, design, and build faster, smarter, and safer.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">Our platform consolidates utility records, geotechnical and environmental data, paving moratoriums, and jurisdictional requirements directly from 3,000+ utilities, agencies, and municipalities with full chain-of-custody documentation. Teams at PG&amp;E, Mark Thomas, and dozens of leading engineering firms use CivilGrid to cut research time by up to 88%, reduce project costs, prevent dig-ins, and accelerate delivery on the projects that keep communities running.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">We’re a venture-backed Series A startup tackling a $4.7T US infrastructure market that has been underserved by software for decades. Founded by industry insiders, each with 10+ years in utilities and civil engineering, we move fast, ship work that matters, and stay close to the customers and field teams we build for.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>WHY THIS ROLE</strong></p><p style=\"min-height:1.5em\">We’re seeking a highly motivated and outcomes-driven Account Executive to own and grow CivilGrid’s presence across civil engineering and design firms in the US West. The ideal candidate has a proven track record of enterprise sales success within the AEC (architecture, engineering, and construction) sector, and brings creativity and persistence to every stage of the sales process.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">This role is purpose-built for a seller who understands how engineering firms operate — from project kickoffs and utility research workflows to survey and SUE coordination, CAD/GIS deliverables, and firm-level capacity constraints. You’ll be helping mid-to-large civil engineering firms cut weeks of manual records research, eliminate rework, and deliver better-quality designs faster with CivilGrid’s civil design platform.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">This role reports into our Director of Sales and is specifically focused on civil engineering and design firms in the US West. It is a remote role, but <strong>you must be based in California</strong> to be considered.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>WHAT YOU’LL DO</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Deliver and exceed sales targets with a strong, quantifiable history of success</p></li></ul><p style=\"min-height:1.5em\"><strong>Lead complex enterprise sales cycles from prospecting through contract execution, including:</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Securing sponsorship across regional directors, discipline leads, and firm-level operations leadership</p></li><li><p style=\"min-height:1.5em\">Running pilots with clear success criteria tied to engineering KPIs (records research time, rework incidents, data request turnaround)</p></li><li><p style=\"min-height:1.5em\">Converting pilots into firm-wide enterprise contracts covering multiple offices and project teams</p></li><li><p style=\"min-height:1.5em\">Develop creative, targeted outbound campaigns tailored to engineering firm buyer personas — Regional Directors, Project Managers, Civil Engineers, Survey/SUE Leads, and GIS Technicians</p></li><li><p style=\"min-height:1.5em\">Navigate AEC firm procurement processes, including IT security reviews, compliance, and vendor onboarding requirements</p></li><li><p style=\"min-height:1.5em\">Build compelling sales materials including executive presentations, ROI analyses, and business cases demonstrating measurable impact on research time, cost per project, and field safety</p></li><li><p style=\"min-height:1.5em\">Maintain stakeholder engagement throughout enterprise sales cycles, with strategies to align with firm growth initiatives, new contract wins, and project pipeline timing</p></li><li><p style=\"min-height:1.5em\">Represent CivilGrid at AEC, civil engineering, and infrastructure industry conferences with a strategic, outcome-focused approach to networking and prospecting</p></li><li><p style=\"min-height:1.5em\">Leverage and expand an existing personal network in the civil engineering and AEC space to open new opportunities and drive pipeline growth</p></li></ul><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>WHAT YOU’LL BRING</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">5+ years of enterprise sales experience with a strong record of hitting or exceeding quota</p></li><li><p style=\"min-height:1.5em\">Experience selling construction-tech, GIS software, or similar to engineering firms is a <strong>must</strong></p></li><li><p style=\"min-height:1.5em\">Deep understanding of how engineering firms evaluate and buy technology: workflow pain points, project manager influence, firm-wide rollout challenges, and billable-hour impact</p></li><li><p style=\"min-height:1.5em\">Excellent communication skills with the ability to adapt messaging for firm leadership, technical engineers, and operational stakeholders</p></li><li><p style=\"min-height:1.5em\">Highly competitive, driven, and outcome-oriented</p></li><li><p style=\"min-height:1.5em\">Excellent at forecasting accurately quarter over quarter</p></li><li><p style=\"min-height:1.5em\">Proven ability to manage multi-threaded deals with sales cycles spanning project managers, discipline directors, GIS/IT teams, and firm leadership</p></li><li><p style=\"min-height:1.5em\">Excellent at using all the different sales platforms such, SFDC, Gong, Zoominfo, Salesloft or outreach, etc.</p></li><li><p style=\"min-height:1.5em\">Based in California</p></li></ul><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>BONUS POINTS</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Prior experience selling GIS, CAD, project management, or data research software to AEC firms</p></li><li><p style=\"min-height:1.5em\">Existing relationships at mid-to-large civil engineering or design firms in the US West</p></li><li><p style=\"min-height:1.5em\">Familiarity with utility record request workflows, SUE (subsurface utility engineering), or design data management</p></li><li><p style=\"min-height:1.5em\">Experience selling into multi-office AEC firms where deals require coordination across regional leadership and firm-wide IT approvals</p></li></ul><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>HOW WE WORK</strong></p><p style=\"min-height:1.5em\">We’re a small, but rapidly growing team that ships. Expect direct feedback, real ownership from day one, and proximity to customers — huge utilities, public agencies, and engineering firms whose work depends on what we build. We default to in-person collaboration where it matters and remote-friendly flexibility otherwise. We hire people who care deeply about their craft and the communities our customers serve.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>COMPENSATION &amp; BENEFITS</strong></p><p style=\"min-height:1.5em\">The base salary range for this role is $119,000 - $150,000. This role has a 50/50 base to commission split, bringing total OTE to $238,000 - $300,000.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">Cash is only one part of your total compensation package at CivilGrid, which also includes meaningful early-stage equity, comprehensive benefits, and the opportunity to shape a category-defining company. The base salary range listed above may encompass various levels and/or geographic locations; final offers are determined based on the candidate’s experience, skills, level, and work location.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>In addition, we offer:</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Company-funded medical, dental, and vision insurance — including medical, vision, and dental plans at no cost to the employee</p></li><li><p style=\"min-height:1.5em\">FSA (health and dependent care)</p></li><li><p style=\"min-height:1.5em\">Unlimited PTO and a culture that expects you to actually use it</p></li><li><p style=\"min-height:1.5em\">401(k) plan</p></li><li><p style=\"min-height:1.5em\">Flexible, remote-friendly work environment</p></li><li><p style=\"min-height:1.5em\">A high-trust team, real ownership, and the chance to do the most meaningful work of your career</p></li></ul><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>EQUAL EMPLOYMENT OPPORTUNITY</strong></p><p style=\"min-height:1.5em\">CivilGrid is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, veteran status, pregnancy, or any other characteristic protected by federal, state, or local law. Employment decisions at CivilGrid are based on business needs, job requirements, and individual qualifications. If you require a reasonable accommodation to participate in the application or interview process, please contact us — we’re happy to help.</p>","descriptionPlain":"ABOUT CIVILGRID\n\nCivilGrid is the trusted civil design platform powering affordable infrastructure renewal and growth. We give utilities, civil engineers, and municipalities a single, collaborative source of truth for what's underground so teams can plan, design, and build faster, smarter, and safer.\n\n\n\nOur platform consolidates utility records, geotechnical and environmental data, paving moratoriums, and jurisdictional requirements directly from 3,000+ utilities, agencies, and municipalities with full chain-of-custody documentation. Teams at PG&E, Mark Thomas, and dozens of leading engineering firms use CivilGrid to cut research time by up to 88%, reduce project costs, prevent dig-ins, and accelerate delivery on the projects that keep communities running.\n\n\n\nWe’re a venture-backed Series A startup tackling a $4.7T US infrastructure market that has been underserved by software for decades. Founded by industry insiders, each with 10+ years in utilities and civil engineering, we move fast, ship work that matters, and stay close to the customers and field teams we build for.\n\n\n\nWHY THIS ROLE\n\nWe’re seeking a highly motivated and outcomes-driven Account Executive to own and grow CivilGrid’s presence across civil engineering and design firms in the US West. The ideal candidate has a proven track record of enterprise sales success within the AEC (architecture, engineering, and construction) sector, and brings creativity and persistence to every stage of the sales process.\n\n\n\nThis role is purpose-built for a seller who understands how engineering firms operate — from project kickoffs and utility research workflows to survey and SUE coordination, CAD/GIS deliverables, and firm-level capacity constraints. You’ll be helping mid-to-large civil engineering firms cut weeks of manual records research, eliminate rework, and deliver better-quality designs faster with CivilGrid’s civil design platform.\n\n\n\nThis role reports into our Director of Sales and is specifically focused on civil engineering and design firms in the US West. It is a remote role, but you must be based in California to be considered.\n\n\n\nWHAT YOU’LL DO\n\n - Deliver and exceed sales targets with a strong, quantifiable history of success\n\nLead complex enterprise sales cycles from prospecting through contract execution, including:\n\n - Securing sponsorship across regional directors, discipline leads, and firm-level operations leadership\n\n - Running pilots with clear success criteria tied to engineering KPIs (records research time, rework incidents, data request turnaround)\n\n - Converting pilots into firm-wide enterprise contracts covering multiple offices and project teams\n\n - Develop creative, targeted outbound campaigns tailored to engineering firm buyer personas — Regional Directors, Project Managers, Civil Engineers, Survey/SUE Leads, and GIS Technicians\n\n - Navigate AEC firm procurement processes, including IT security reviews, compliance, and vendor onboarding requirements\n\n - Build compelling sales materials including executive presentations, ROI analyses, and business cases demonstrating measurable impact on research time, cost per project, and field safety\n\n - Maintain stakeholder engagement throughout enterprise sales cycles, with strategies to align with firm growth initiatives, new contract wins, and project pipeline timing\n\n - Represent CivilGrid at AEC, civil engineering, and infrastructure industry conferences with a strategic, outcome-focused approach to networking and prospecting\n\n - Leverage and expand an existing personal network in the civil engineering and AEC space to open new opportunities and drive pipeline growth\n\n\n\nWHAT YOU’LL BRING\n\n - 5+ years of enterprise sales experience with a strong record of hitting or exceeding quota\n\n - Experience selling construction-tech, GIS software, or similar to engineering firms is a must\n\n - Deep understanding of how engineering firms evaluate and buy technology: workflow pain points, project manager influence, firm-wide rollout challenges, and billable-hour impact\n\n - Excellent communication skills with the ability to adapt messaging for firm leadership, technical engineers, and operational stakeholders\n\n - Highly competitive, driven, and outcome-oriented\n\n - Excellent at forecasting accurately quarter over quarter\n\n - Proven ability to manage multi-threaded deals with sales cycles spanning project managers, discipline directors, GIS/IT teams, and firm leadership\n\n - Excellent at using all the different sales platforms such, SFDC, Gong, Zoominfo, Salesloft or outreach, etc.\n\n - Based in California\n\n\n\nBONUS POINTS\n\n - Prior experience selling GIS, CAD, project management, or data research software to AEC firms\n\n - Existing relationships at mid-to-large civil engineering or design firms in the US West\n\n - Familiarity with utility record request workflows, SUE (subsurface utility engineering), or design data management\n\n - Experience selling into multi-office AEC firms where deals require coordination across regional leadership and firm-wide IT approvals\n\n\n\nHOW WE WORK\n\nWe’re a small, but rapidly growing team that ships. Expect direct feedback, real ownership from day one, and proximity to customers — huge utilities, public agencies, and engineering firms whose work depends on what we build. We default to in-person collaboration where it matters and remote-friendly flexibility otherwise. We hire people who care deeply about their craft and the communities our customers serve.\n\n\n\nCOMPENSATION & BENEFITS\n\nThe base salary range for this role is $119,000 - $150,000. This role has a 50/50 base to commission split, bringing total OTE to $238,000 - $300,000.\n\n\n\nCash is only one part of your total compensation package at CivilGrid, which also includes meaningful early-stage equity, comprehensive benefits, and the opportunity to shape a category-defining company. The base salary range listed above may encompass various levels and/or geographic locations; final offers are determined based on the candidate’s experience, skills, level, and work location.\n\n\n\nIn addition, we offer:\n\n - Company-funded medical, dental, and vision insurance — including medical, vision, and dental plans at no cost to the employee\n\n - FSA (health and dependent care)\n\n - Unlimited PTO and a culture that expects you to actually use it\n\n - 401(k) plan\n\n - Flexible, remote-friendly work environment\n\n - A high-trust team, real ownership, and the chance to do the most meaningful work of your career\n\n\n\nEQUAL EMPLOYMENT OPPORTUNITY\n\nCivilGrid is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, veteran status, pregnancy, or any other characteristic protected by federal, state, or local law. Employment decisions at CivilGrid are based on business needs, job requirements, and individual qualifications. If you require a reasonable accommodation to participate in the application or interview process, please contact us — we’re happy to help.","compensation":{"compensationTierSummary":"$119K – $300K • Offers Equity • $119K – $150K Commission • Multiple Ranges","scrapeableCompensationSalarySummary":"$119K - $300K","compensationTiers":[{"id":"10684821-4943-4f0d-a562-5f99a562a10d","tierSummary":"$119K – $150K • Offers Equity • $119K – $150K Commission","title":"Compensation Package","additionalInformation":null,"components":[{"id":"768aff4c-8fd5-491a-ac7a-0a7ef0d006d0","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"4aadb516-5c5c-4f17-af01-1bf66253f66b","summary":"$119K – $150K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":119000,"maxValue":150000},{"id":"45a0b439-3e5b-4b6c-b54f-373519bc54e4","summary":"$119K – $150K Commission","compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":119000,"maxValue":150000}]},{"id":"7cfd46d4-980a-48cf-ac60-08048a4091ba","tierSummary":"$238K – $300K","title":"OTE","additionalInformation":null,"components":[{"id":"96418b23-7157-4b2a-8b19-3fb1f98e2b93","summary":"$238K – $300K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":238000,"maxValue":300000}]}],"summaryComponents":[{"compensationType":"EquityPercentage","minValue":null,"maxValue":null,"interval":"1 YEAR"},{"minValue":119000,"maxValue":300000,"currencyCode":"USD","interval":"1 YEAR","compensationType":"Salary"},{"compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":119000,"maxValue":150000}]}},{"id":"abb90c78-28fa-42c3-9542-3132939e7a91","title":"Senior/Staff Computer Vision Engineer","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"Boston","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-11-05T20:05:05.579+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"02110","addressRegion":"Massachusetts","streetAddress":"77 Summer Street","addressCountry":"United States","addressLocality":"Boston"}},"jobUrl":"https://jobs.ashbyhq.com/civilgrid/abb90c78-28fa-42c3-9542-3132939e7a91","applyUrl":"https://jobs.ashbyhq.com/civilgrid/abb90c78-28fa-42c3-9542-3132939e7a91/application","descriptionHtml":"<p style=\"min-height:1.5em\"><strong>ABOUT CIVILGRID</strong></p><p style=\"min-height:1.5em\">CivilGrid is the trusted civil design platform powering affordable infrastructure renewal and growth. We give utilities, civil engineers, and municipalities a single, collaborative source of truth for what's underground so teams can plan, design, and build faster, smarter, and safer.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">Our platform consolidates utility records, geotechnical and environmental data, paving moratoriums, and jurisdictional requirements directly from 3,000+ utilities, agencies, and municipalities with full chain-of-custody documentation. Teams at PG&amp;E, Mark Thomas, and dozens of leading engineering firms use CivilGrid to cut research time by up to 88%, reduce project costs, prevent dig-ins, and accelerate delivery on the projects that keep communities running.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">We're a venture-backed Series A startup tackling a $4.7T US infrastructure market that has been underserved by software for decades. Founded by industry insiders, each with 10+ years in utilities and civil engineering, we move fast, ship work that matters, and stay close to the customers and field teams we build for.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>WHY THIS ROLE</strong></p><p style=\"min-height:1.5em\">As a small team, we all wear many hats and enjoy tackling new challenges. When it comes to tech, we're seeking experienced individuals who can efficiently identify problems and devise solutions. As a Computer Vision Engineer, you will get the chance to work on challenging problems that directly contribute to the scalability of CivilGrid's products, and be one of the first engineers shaping CivilGrid's computer vision capabilities.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">This role reports to the Head of Strategic Initiatives. It is a hybrid role with expectations that you are working from our Boston, MA office at least 3 days per week if hired.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>WHAT YOU'LL DO</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Explore our data and workflows to identify opportunities where CV/ML-based solutions can have the most impact</p></li><li><p style=\"min-height:1.5em\">Apply classical computer vision techniques — feature matching, geometric transformations, image registration — to build internal and customer-facing features</p></li><li><p style=\"min-height:1.5em\">Prepare training data, and train, fine-tune, and validate vision-based models</p></li><li><p style=\"min-height:1.5em\">Develop cross-technology solutions that combine VLMs, vision-based models, and classical CV to solve problems no single approach can</p></li><li><p style=\"min-height:1.5em\">Ship CV pipelines that can be continuously monitored and validated, with evaluation harnesses and quality metrics built in from day one</p></li></ul><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>WHAT YOU'LL BRING</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">6+ years of experience building computer vision systems in Python, with tools such as OpenCV, NumPy, and PyTorch (or equivalents)</p></li><li><p style=\"min-height:1.5em\">Solid grounding in classical computer vision: feature extraction and matching, geometric transformations, image registration, and robust estimation (e.g., RANSAC)</p></li><li><p style=\"min-height:1.5em\">Solid grounding in ML and ML-based computer vision: CNNs, transformers, embedding spaces</p></li><li><p style=\"min-height:1.5em\">Hands-on experience preparing datasets and training, fine-tuning, and evaluating vision-based models</p></li><li><p style=\"min-height:1.5em\">Start Up Ready: autonomous, moves fast, takes initiative without being asked</p></li><li><p style=\"min-height:1.5em\">Strong verbal and written communication, able to articulate ideas clearly and collaborate effectively</p></li><li><p style=\"min-height:1.5em\">A degree in Computer Science, Electrical Engineering, or a related field (B.S. or M.S.)</p></li></ul><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>BONUS POINTS</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Experience working with messy real-world imagery — scanned documents, OCR outputs, low-quality rasters — is a huge plus</p></li><li><p style=\"min-height:1.5em\">Familiarity with geospatial tooling (GDAL/rasterio, coordinate reference systems)</p></li><li><p style=\"min-height:1.5em\">Experience integrating VLM/LLM APIs into production workflows</p></li><li><p style=\"min-height:1.5em\">Experience with MLOps</p></li></ul><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>HOW WE WORK</strong></p><p style=\"min-height:1.5em\">We're a small, but rapidly growing team that ships. Expect direct feedback, real ownership from day one, and proximity to customers — huge utilities, public agencies, and engineering firms whose work depends on what we build. We default to in-person collaboration where it matters and remote-friendly flexibility otherwise. We hire people who care deeply about their craft and the communities our customers serve.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>COMPENSATION &amp; BENEFITS</strong></p><p style=\"min-height:1.5em\"><strong>The base salary range for this role is </strong><em>$149,405– $214,020</em>.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">Base salary is only one part of your total compensation package at CivilGrid, which also includes meaningful early-stage equity, comprehensive benefits, and the opportunity to shape a category-defining company. The base salary range listed above may encompass various levels and/or geographic locations; final offers are determined based on the candidate's experience, skills, level, and work location.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">In addition to base and equity, we offer:</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Company-funded medical, dental, and vision insurance — including medical plans at no cost to the employee</p></li><li><p style=\"min-height:1.5em\">FSA (health and dependent care)</p></li><li><p style=\"min-height:1.5em\">Unlimited PTO and a culture that expects you to actually use it</p></li><li><p style=\"min-height:1.5em\">401(k) plan</p></li><li><p style=\"min-height:1.5em\">Flexible, remote-friendly work environment</p></li><li><p style=\"min-height:1.5em\">A high-trust team, real ownership, and the chance to do the most meaningful work of your career</p></li></ul><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>EQUAL EMPLOYMENT OPPORTUNITY</strong></p><p style=\"min-height:1.5em\">CivilGrid is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, veteran status, pregnancy, or any other characteristic protected by federal, state, or local law. Employment decisions at CivilGrid are based on business needs, job requirements, and individual qualifications. If you require a reasonable accommodation to participate in the application or interview process, please contact us — we're happy to help.</p>","descriptionPlain":"ABOUT CIVILGRID\n\nCivilGrid is the trusted civil design platform powering affordable infrastructure renewal and growth. We give utilities, civil engineers, and municipalities a single, collaborative source of truth for what's underground so teams can plan, design, and build faster, smarter, and safer.\n\n\n\nOur platform consolidates utility records, geotechnical and environmental data, paving moratoriums, and jurisdictional requirements directly from 3,000+ utilities, agencies, and municipalities with full chain-of-custody documentation. Teams at PG&E, Mark Thomas, and dozens of leading engineering firms use CivilGrid to cut research time by up to 88%, reduce project costs, prevent dig-ins, and accelerate delivery on the projects that keep communities running.\n\n\n\nWe're a venture-backed Series A startup tackling a $4.7T US infrastructure market that has been underserved by software for decades. Founded by industry insiders, each with 10+ years in utilities and civil engineering, we move fast, ship work that matters, and stay close to the customers and field teams we build for.\n\n\n\nWHY THIS ROLE\n\nAs a small team, we all wear many hats and enjoy tackling new challenges. When it comes to tech, we're seeking experienced individuals who can efficiently identify problems and devise solutions. As a Computer Vision Engineer, you will get the chance to work on challenging problems that directly contribute to the scalability of CivilGrid's products, and be one of the first engineers shaping CivilGrid's computer vision capabilities.\n\n\n\nThis role reports to the Head of Strategic Initiatives. It is a hybrid role with expectations that you are working from our Boston, MA office at least 3 days per week if hired.\n\n\n\nWHAT YOU'LL DO\n\n - Explore our data and workflows to identify opportunities where CV/ML-based solutions can have the most impact\n\n - Apply classical computer vision techniques — feature matching, geometric transformations, image registration — to build internal and customer-facing features\n\n - Prepare training data, and train, fine-tune, and validate vision-based models\n\n - Develop cross-technology solutions that combine VLMs, vision-based models, and classical CV to solve problems no single approach can\n\n - Ship CV pipelines that can be continuously monitored and validated, with evaluation harnesses and quality metrics built in from day one\n\n\n\nWHAT YOU'LL BRING\n\n - 6+ years of experience building computer vision systems in Python, with tools such as OpenCV, NumPy, and PyTorch (or equivalents)\n\n - Solid grounding in classical computer vision: feature extraction and matching, geometric transformations, image registration, and robust estimation (e.g., RANSAC)\n\n - Solid grounding in ML and ML-based computer vision: CNNs, transformers, embedding spaces\n\n - Hands-on experience preparing datasets and training, fine-tuning, and evaluating vision-based models\n\n - Start Up Ready: autonomous, moves fast, takes initiative without being asked\n\n - Strong verbal and written communication, able to articulate ideas clearly and collaborate effectively\n\n - A degree in Computer Science, Electrical Engineering, or a related field (B.S. or M.S.)\n\n\n\nBONUS POINTS\n\n - Experience working with messy real-world imagery — scanned documents, OCR outputs, low-quality rasters — is a huge plus\n\n - Familiarity with geospatial tooling (GDAL/rasterio, coordinate reference systems)\n\n - Experience integrating VLM/LLM APIs into production workflows\n\n - Experience with MLOps\n\n\n\nHOW WE WORK\n\nWe're a small, but rapidly growing team that ships. Expect direct feedback, real ownership from day one, and proximity to customers — huge utilities, public agencies, and engineering firms whose work depends on what we build. We default to in-person collaboration where it matters and remote-friendly flexibility otherwise. We hire people who care deeply about their craft and the communities our customers serve.\n\n\n\nCOMPENSATION & BENEFITS\n\nThe base salary range for this role is $149,405– $214,020.\n\n\n\nBase salary is only one part of your total compensation package at CivilGrid, which also includes meaningful early-stage equity, comprehensive benefits, and the opportunity to shape a category-defining company. The base salary range listed above may encompass various levels and/or geographic locations; final offers are determined based on the candidate's experience, skills, level, and work location.\n\n\n\nIn addition to base and equity, we offer:\n\n - Company-funded medical, dental, and vision insurance — including medical plans at no cost to the employee\n\n - FSA (health and dependent care)\n\n - Unlimited PTO and a culture that expects you to actually use it\n\n - 401(k) plan\n\n - Flexible, remote-friendly work environment\n\n - A high-trust team, real ownership, and the chance to do the most meaningful work of your career\n\n\n\nEQUAL EMPLOYMENT OPPORTUNITY\n\nCivilGrid is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, veteran status, pregnancy, or any other characteristic protected by federal, state, or local law. Employment decisions at CivilGrid are based on business needs, job requirements, and individual qualifications. If you require a reasonable accommodation to participate in the application or interview process, please contact us — we're happy to help.","compensation":{"compensationTierSummary":"$149,405 – $214,020 • Offers Equity","scrapeableCompensationSalarySummary":"$149,405 - $214,020","compensationTiers":[{"id":"14d12daf-e6ea-491f-abd5-9741c982ffca","tierSummary":"$149,405 – $214,020 • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"2512bd0b-d4ab-4672-9fe2-d1b209a224d8","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"d9e54bb0-7201-47f7-bbb5-847dccce220f","summary":"$149,405 – $214,020","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":149405,"maxValue":214020}]}],"summaryComponents":[{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":149405,"maxValue":214020}]}},{"id":"a7d6ada4-b618-4ce4-8b59-e0db79ff38ec","title":"Senior/Staff Product Manager","department":"Product","team":"Product","employmentType":"FullTime","location":"Boston","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-27T18:45:03.655+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"02110","addressRegion":"Massachusetts","streetAddress":"77 Summer Street","addressCountry":"United States","addressLocality":"Boston"}},"jobUrl":"https://jobs.ashbyhq.com/civilgrid/a7d6ada4-b618-4ce4-8b59-e0db79ff38ec","applyUrl":"https://jobs.ashbyhq.com/civilgrid/a7d6ada4-b618-4ce4-8b59-e0db79ff38ec/application","descriptionHtml":"<p style=\"min-height:1.5em\"><strong>ABOUT CIVILGRID</strong></p><p style=\"min-height:1.5em\">CivilGrid is the trusted civil design platform powering affordable infrastructure renewal and growth. We give utilities, civil engineers, and municipalities a single, collaborative source of truth for what's underground so teams can plan, design, and build faster, smarter, and safer.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">Our platform consolidates utility records, geotechnical and environmental data, paving moratoriums, and jurisdictional requirements directly from 3,000+ utilities, agencies, and municipalities with full chain-of-custody documentation. Teams at PG&amp;E, Mark Thomas, and dozens of leading engineering firms use CivilGrid to cut research time by up to 88%, reduce project costs, prevent dig-ins, and accelerate delivery on the projects that keep communities running.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">We're a venture-backed Series A startup tackling a $4.7T US infrastructure market that has been underserved by software for decades. Founded by industry insiders, each with 10+ years in utilities and civil engineering, we move fast, ship work that matters, and stay close to the customers and field teams we build for.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>WHY THIS ROLE</strong></p><p style=\"min-height:1.5em\">As a Senior/Staff Product Manager at CivilGrid, you’ll help build out our product portfolio. You’ll manage and grow the products customers already rely on, build the business case for what comes next, and deliver new products from idea to launch. You’ll also help shape the future direction of our collaboration platform.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">You’ll work side by side with engineering, design, and the customers and field teams we build for, and partner closely with the Director/Senior Director of Product Management. We’re looking for a builder who can map a customer’s workflow in one hour and dig into technical detail with engineers the next, and who’s energized by getting product into customers’ hands fast.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">This role reports to the Director/Senior Director of Product Management. It is a hybrid role with an expectation that you work from our Boston, MA office at least 2 days per week.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>WHAT YOU'LL DO</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Manage and grow our existing products: own their roadmaps, backlogs, adoption, and performance, and keep improving them based on customer feedback and usage data</p></li><li><p style=\"min-height:1.5em\">Build the business case for new products and features, covering customer need, market opportunity, pricing and packaging, and expected impact</p></li><li><p style=\"min-height:1.5em\">Deliver new products from discovery and validation through launch, iteration, and measurement</p></li><li><p style=\"min-height:1.5em\">Help shape the future direction of our collaboration platform, and make sure each product strengthens the portfolio as a whole</p></li><li><p style=\"min-height:1.5em\">Partner closely with engineering and design as a true thought partner: work through trade-offs, drive execution, and ship on fast cycles</p></li><li><p style=\"min-height:1.5em\">Stay close to customers, including utilities, civil engineers, and municipalities, to deeply understand their workflows and the decisions our platform needs to power</p></li><li><p style=\"min-height:1.5em\">Work with the Director/Senior Director of Product Management to turn company strategy into a focused, prioritized plan, and share that plan with the leadership team</p></li><li><p style=\"min-height:1.5em\">Help champion a default-to-shipping culture: get product into customers’ hands fast, then learn and iterate</p></li></ul><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>WHAT YOU'LL BRING</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">6+ years of product management experience</p></li><li><p style=\"min-height:1.5em\">You’ve shipped multiple iterations of successful B2B products, and you can show the results</p></li><li><p style=\"min-height:1.5em\">You’ve built a business case for a new product or feature, and carried it through to launch</p></li><li><p style=\"min-height:1.5em\">You can go deep on technical detail with engineers and zoom out to strategy with executives in the same hour</p></li><li><p style=\"min-height:1.5em\">Start-up ready: you’re autonomous, move fast, and take initiative without being asked</p></li><li><p style=\"min-height:1.5em\">You default to shipping: you’d rather get something in front of users this month than perfect it for next quarter</p></li></ul><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>BONUS POINTS</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Bonus: prior industry experience in Utilities, Construction, or Engineering Firms</p></li><li><p style=\"min-height:1.5em\">Bonus: prior experience building either a geospatial  platform, a workflow or platform, or both</p></li><li><p style=\"min-height:1.5em\">Bonus: a degree in Civil Engineering, or a business degree (MBA)</p></li></ul><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>HOW WE WORK</strong></p><p style=\"min-height:1.5em\">We're a small, but rapidly growing team that ships. Expect direct feedback, real ownership from day one, and proximity to customers — huge utilities, public agencies, and engineering firms whose work depends on what we build. We default to in-person collaboration where it matters and remote-friendly flexibility otherwise. We hire people who care deeply about their craft and the communities our customers serve.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>COMPENSATION &amp; BENEFITS</strong></p><p style=\"min-height:1.5em\"><strong>The base salary range for this role in Boston is </strong><em>$142,061 - 198,000.</em></p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">Base salary is only one part of your total compensation package at CivilGrid, which also includes meaningful early-stage equity, comprehensive benefits, and the opportunity to shape a category-defining company. The base salary range listed above may encompass various levels and/or geographic locations; final offers are determined based on the candidate's experience, skills, level, and work location.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">In addition to base and equity, we offer:</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Company-funded medical, dental, and vision insurance — including plans for all 3 at no cost to the employee</p></li><li><p style=\"min-height:1.5em\">FSA (health and dependent care)</p></li><li><p style=\"min-height:1.5em\">Unlimited PTO and a culture that expects you to actually use it</p></li><li><p style=\"min-height:1.5em\">401(k) plan</p></li><li><p style=\"min-height:1.5em\">Flexible, remote-friendly work environment</p></li><li><p style=\"min-height:1.5em\">A high-trust team, real ownership, and the chance to do the most meaningful work of your career</p></li></ul><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>EQUAL EMPLOYMENT OPPORTUNITY</strong></p><p style=\"min-height:1.5em\">CivilGrid is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, veteran status, pregnancy, or any other characteristic protected by federal, state, or local law. Employment decisions at CivilGrid are based on business needs, job requirements, and individual qualifications. If you require a reasonable accommodation to participate in the application or interview process, please contact us — we're happy to help.</p>","descriptionPlain":"ABOUT CIVILGRID\n\nCivilGrid is the trusted civil design platform powering affordable infrastructure renewal and growth. We give utilities, civil engineers, and municipalities a single, collaborative source of truth for what's underground so teams can plan, design, and build faster, smarter, and safer.\n\n\n\nOur platform consolidates utility records, geotechnical and environmental data, paving moratoriums, and jurisdictional requirements directly from 3,000+ utilities, agencies, and municipalities with full chain-of-custody documentation. Teams at PG&E, Mark Thomas, and dozens of leading engineering firms use CivilGrid to cut research time by up to 88%, reduce project costs, prevent dig-ins, and accelerate delivery on the projects that keep communities running.\n\n\n\nWe're a venture-backed Series A startup tackling a $4.7T US infrastructure market that has been underserved by software for decades. Founded by industry insiders, each with 10+ years in utilities and civil engineering, we move fast, ship work that matters, and stay close to the customers and field teams we build for.\n\n\n\nWHY THIS ROLE\n\nAs a Senior/Staff Product Manager at CivilGrid, you’ll help build out our product portfolio. You’ll manage and grow the products customers already rely on, build the business case for what comes next, and deliver new products from idea to launch. You’ll also help shape the future direction of our collaboration platform.\n\n\n\nYou’ll work side by side with engineering, design, and the customers and field teams we build for, and partner closely with the Director/Senior Director of Product Management. We’re looking for a builder who can map a customer’s workflow in one hour and dig into technical detail with engineers the next, and who’s energized by getting product into customers’ hands fast.\n\n\n\nThis role reports to the Director/Senior Director of Product Management. It is a hybrid role with an expectation that you work from our Boston, MA office at least 2 days per week.\n\n\n\nWHAT YOU'LL DO\n\n - Manage and grow our existing products: own their roadmaps, backlogs, adoption, and performance, and keep improving them based on customer feedback and usage data\n\n - Build the business case for new products and features, covering customer need, market opportunity, pricing and packaging, and expected impact\n\n - Deliver new products from discovery and validation through launch, iteration, and measurement\n\n - Help shape the future direction of our collaboration platform, and make sure each product strengthens the portfolio as a whole\n\n - Partner closely with engineering and design as a true thought partner: work through trade-offs, drive execution, and ship on fast cycles\n\n - Stay close to customers, including utilities, civil engineers, and municipalities, to deeply understand their workflows and the decisions our platform needs to power\n\n - Work with the Director/Senior Director of Product Management to turn company strategy into a focused, prioritized plan, and share that plan with the leadership team\n\n - Help champion a default-to-shipping culture: get product into customers’ hands fast, then learn and iterate\n\n\n\nWHAT YOU'LL BRING\n\n - 6+ years of product management experience\n\n - You’ve shipped multiple iterations of successful B2B products, and you can show the results\n\n - You’ve built a business case for a new product or feature, and carried it through to launch\n\n - You can go deep on technical detail with engineers and zoom out to strategy with executives in the same hour\n\n - Start-up ready: you’re autonomous, move fast, and take initiative without being asked\n\n - You default to shipping: you’d rather get something in front of users this month than perfect it for next quarter\n\n\n\nBONUS POINTS\n\n - Bonus: prior industry experience in Utilities, Construction, or Engineering Firms\n\n - Bonus: prior experience building either a geospatial  platform, a workflow or platform, or both\n\n - Bonus: a degree in Civil Engineering, or a business degree (MBA)\n\n\n\nHOW WE WORK\n\nWe're a small, but rapidly growing team that ships. Expect direct feedback, real ownership from day one, and proximity to customers — huge utilities, public agencies, and engineering firms whose work depends on what we build. We default to in-person collaboration where it matters and remote-friendly flexibility otherwise. We hire people who care deeply about their craft and the communities our customers serve.\n\n\n\nCOMPENSATION & BENEFITS\n\nThe base salary range for this role in Boston is $142,061 - 198,000.\n\n\n\nBase salary is only one part of your total compensation package at CivilGrid, which also includes meaningful early-stage equity, comprehensive benefits, and the opportunity to shape a category-defining company. The base salary range listed above may encompass various levels and/or geographic locations; final offers are determined based on the candidate's experience, skills, level, and work location.\n\n\n\nIn addition to base and equity, we offer:\n\n - Company-funded medical, dental, and vision insurance — including plans for all 3 at no cost to the employee\n\n - FSA (health and dependent care)\n\n - Unlimited PTO and a culture that expects you to actually use it\n\n - 401(k) plan\n\n - Flexible, remote-friendly work environment\n\n - A high-trust team, real ownership, and the chance to do the most meaningful work of your career\n\n\n\nEQUAL EMPLOYMENT OPPORTUNITY\n\nCivilGrid is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, veteran status, pregnancy, or any other characteristic protected by federal, state, or local law. Employment decisions at CivilGrid are based on business needs, job requirements, and individual qualifications. If you require a reasonable accommodation to participate in the application or interview process, please contact us — we're happy to help.","compensation":{"compensationTierSummary":"$142,061 – $198,000 • Offers Equity","scrapeableCompensationSalarySummary":"$142,061 - $198,000","compensationTiers":[{"id":"85be1406-ef31-4125-b48d-6a38fc1f6e5c","tierSummary":"$142,061 – $198,000 • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"de6ee75c-ae91-4235-ab10-6e370026decc","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"e474e747-b81b-42cf-b972-f0dce57ba2fc","summary":"$142,061 – $198,000","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":142061,"maxValue":198000}]}],"summaryComponents":[{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":142061,"maxValue":198000}]}},{"id":"6f556437-92b3-4559-9c54-ea0fac24e726","title":"Senior/Staff Security & Infrastructure Engineer","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"Boston","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-11-04T23:21:36.504+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"02110","addressRegion":"Massachusetts","streetAddress":"77 Summer Street","addressCountry":"United States","addressLocality":"Boston"}},"jobUrl":"https://jobs.ashbyhq.com/civilgrid/6f556437-92b3-4559-9c54-ea0fac24e726","applyUrl":"https://jobs.ashbyhq.com/civilgrid/6f556437-92b3-4559-9c54-ea0fac24e726/application","descriptionHtml":"<p style=\"min-height:1.5em\"><strong>ABOUT CIVILGRID</strong></p><p style=\"min-height:1.5em\">CivilGrid is the trusted civil design platform powering affordable infrastructure renewal and growth. We give utilities, civil engineers, and municipalities a single, collaborative source of truth for what's underground so teams can plan, design, and build faster, smarter, and safer.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">Our platform consolidates utility records, geotechnical and environmental data, paving moratoriums, and jurisdictional requirements directly from 3,000+ utilities, agencies, and municipalities with full chain-of-custody documentation. Teams at PG&amp;E, Mark Thomas, and dozens of leading engineering firms use CivilGrid to cut research time by up to 88%, reduce project costs, prevent dig-ins, and accelerate delivery on the projects that keep communities running.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">We're a venture-backed Series A startup tackling a $4.7T US infrastructure market that has been underserved by software for decades. Founded by industry insiders, each with 10+ years in utilities and civil engineering, we move fast, ship work that matters, and stay close to the customers and field teams we build for.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>WHY THIS ROLE</strong></p><p style=\"min-height:1.5em\">We're looking for a Security &amp; Infrastructure Engineer to own our security posture and assist in supporting our cloud platform and reliability as we scale into large utilities and civil engineering firms. You'll take over and grow our security program, working across engineering, IT, and leadership. The role is on the Systems team that spans DevOps, SRE, and security. Your focus is security but you will contribute across the team.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">This role reports to the Head of Engineering. It is a hybrid role with expectations that you are working from our Boston, MA office at least 3 days per week if hired.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>WHAT YOU'LL DO</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Partner with engineering to embed reliability and security into the SDLC and infrastructure decisions</p></li><li><p style=\"min-height:1.5em\">Run our security program: SOC 2 readiness and audits, vendor reviews, access controls, endpoint security, and threat modeling</p></li><li><p style=\"min-height:1.5em\">Define and enforce policies for identity, secrets, data handling, and production access across the company</p></li><li><p style=\"min-height:1.5em\">Lead incident response for both security events, and some reliability events, from detection through resolution and follow-up</p></li><li><p style=\"min-height:1.5em\">Harden and monitor our GIS servers (Windows Server) alongside our AWS platform</p></li><li><p style=\"min-height:1.5em\">Build and maintain our Trust Center, and lead security reviews with customers</p></li><li><p style=\"min-height:1.5em\">Contribute to our AWS environment end to end: VPC architecture, ECS, RDS, secrets management, IAM, networking, and cost optimization</p></li><li><p style=\"min-height:1.5em\">Contribute to improving reliability practices: SLOs, observability, alerting, on-call rotation, runbooks, and blameless post-incident reviews</p></li><li><p style=\"min-height:1.5em\">The tech:</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">AWS ECS, Postgres on RDS managed with CDK</p></li><li><p style=\"min-height:1.5em\">GitHub, Datadog, Slack, Notion, Drata</p></li></ul></li></ul><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>WHAT YOU'LL BRING</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">At least 5-8 years of experience across product security, platform security, or security engineering, with hands-on experience with DevOps or SRE of production AWS infrastructure</p></li><li><p style=\"min-height:1.5em\">Experience running or supporting a SOC 2 program, including evidence collection, control design, and auditor coordination</p></li><li><p style=\"min-height:1.5em\">Deep working knowledge of AWS (VPC, ECS, RDS, IAM, Secrets Manager, CloudWatch) and infrastructure-as-code (Terraform, CDK, or equivalent)</p></li><li><p style=\"min-height:1.5em\">Experience running vulnerability management, from scanner findings and outside reports to fixes shipped</p></li><li><p style=\"min-height:1.5em\">Track record of improving reliability in production: defining SLOs, building observability, running on-call, and leading post-incident reviews</p></li><li><p style=\"min-height:1.5em\">Startup ready: autonomous, moves fast, takes initiative without being asked</p></li><li><p style=\"min-height:1.5em\">Strong verbal and written communication, able to articulate ideas clearly and collaborate effectively</p></li></ul><p style=\"min-height:1.5em\"><strong>BONUS POINTS</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Experience supporting B2B products sold into regulated industries (utilities, energy, public sector)</p></li></ul><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>HOW WE WORK</strong></p><p style=\"min-height:1.5em\">We're a small, but rapidly growing team that ships. Expect direct feedback, real ownership from day one, and proximity to customers — huge utilities, public agencies, and engineering firms whose work depends on what we build. We default to in-person collaboration where it matters and remote-friendly flexibility otherwise. We hire people who care deeply about their craft and the communities our customers serve.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>COMPENSATION &amp; BENEFITS</strong></p><p style=\"min-height:1.5em\"><strong>The base salary range for this role is </strong><em>$137,318 - $192,960</em>.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">Base salary is only one part of your total compensation package at CivilGrid, which also includes meaningful early-stage equity, comprehensive benefits, and the opportunity to shape a category-defining company. The base salary range listed above may encompass various levels and/or geographic locations; final offers are determined based on the candidate's experience, skills, level, and work location.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">In addition to base and equity, we offer:</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Company-funded medical, dental, and vision insurance — including medical plans at no cost to the employee</p></li><li><p style=\"min-height:1.5em\">FSA (health and dependent care)</p></li><li><p style=\"min-height:1.5em\">Unlimited PTO and a culture that expects you to actually use it</p></li><li><p style=\"min-height:1.5em\">401(k) plan</p></li><li><p style=\"min-height:1.5em\">Flexible, remote-friendly work environment</p></li><li><p style=\"min-height:1.5em\">A high-trust team, real ownership, and the chance to do the most meaningful work of your career</p></li></ul><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>EQUAL EMPLOYMENT OPPORTUNITY</strong></p><p style=\"min-height:1.5em\">CivilGrid is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, veteran status, pregnancy, or any other characteristic protected by federal, state, or local law. Employment decisions at CivilGrid are based on business needs, job requirements, and individual qualifications. If you require a reasonable accommodation to participate in the application or interview process, please contact us — we're happy to help.</p>","descriptionPlain":"ABOUT CIVILGRID\n\nCivilGrid is the trusted civil design platform powering affordable infrastructure renewal and growth. We give utilities, civil engineers, and municipalities a single, collaborative source of truth for what's underground so teams can plan, design, and build faster, smarter, and safer.\n\n\n\nOur platform consolidates utility records, geotechnical and environmental data, paving moratoriums, and jurisdictional requirements directly from 3,000+ utilities, agencies, and municipalities with full chain-of-custody documentation. Teams at PG&E, Mark Thomas, and dozens of leading engineering firms use CivilGrid to cut research time by up to 88%, reduce project costs, prevent dig-ins, and accelerate delivery on the projects that keep communities running.\n\n\n\nWe're a venture-backed Series A startup tackling a $4.7T US infrastructure market that has been underserved by software for decades. Founded by industry insiders, each with 10+ years in utilities and civil engineering, we move fast, ship work that matters, and stay close to the customers and field teams we build for.\n\n\n\nWHY THIS ROLE\n\nWe're looking for a Security & Infrastructure Engineer to own our security posture and assist in supporting our cloud platform and reliability as we scale into large utilities and civil engineering firms. You'll take over and grow our security program, working across engineering, IT, and leadership. The role is on the Systems team that spans DevOps, SRE, and security. Your focus is security but you will contribute across the team.\n\n\n\nThis role reports to the Head of Engineering. It is a hybrid role with expectations that you are working from our Boston, MA office at least 3 days per week if hired.\n\n\n\nWHAT YOU'LL DO\n\n - Partner with engineering to embed reliability and security into the SDLC and infrastructure decisions\n\n - Run our security program: SOC 2 readiness and audits, vendor reviews, access controls, endpoint security, and threat modeling\n\n - Define and enforce policies for identity, secrets, data handling, and production access across the company\n\n - Lead incident response for both security events, and some reliability events, from detection through resolution and follow-up\n\n - Harden and monitor our GIS servers (Windows Server) alongside our AWS platform\n\n - Build and maintain our Trust Center, and lead security reviews with customers\n\n - Contribute to our AWS environment end to end: VPC architecture, ECS, RDS, secrets management, IAM, networking, and cost optimization\n\n - Contribute to improving reliability practices: SLOs, observability, alerting, on-call rotation, runbooks, and blameless post-incident reviews\n\n - The tech:\n   \n   - AWS ECS, Postgres on RDS managed with CDK\n   \n   - GitHub, Datadog, Slack, Notion, Drata\n\n\n\nWHAT YOU'LL BRING\n\n - At least 5-8 years of experience across product security, platform security, or security engineering, with hands-on experience with DevOps or SRE of production AWS infrastructure\n\n - Experience running or supporting a SOC 2 program, including evidence collection, control design, and auditor coordination\n\n - Deep working knowledge of AWS (VPC, ECS, RDS, IAM, Secrets Manager, CloudWatch) and infrastructure-as-code (Terraform, CDK, or equivalent)\n\n - Experience running vulnerability management, from scanner findings and outside reports to fixes shipped\n\n - Track record of improving reliability in production: defining SLOs, building observability, running on-call, and leading post-incident reviews\n\n - Startup ready: autonomous, moves fast, takes initiative without being asked\n\n - Strong verbal and written communication, able to articulate ideas clearly and collaborate effectively\n\nBONUS POINTS\n\n - Experience supporting B2B products sold into regulated industries (utilities, energy, public sector)\n\n\n\nHOW WE WORK\n\nWe're a small, but rapidly growing team that ships. Expect direct feedback, real ownership from day one, and proximity to customers — huge utilities, public agencies, and engineering firms whose work depends on what we build. We default to in-person collaboration where it matters and remote-friendly flexibility otherwise. We hire people who care deeply about their craft and the communities our customers serve.\n\n\n\nCOMPENSATION & BENEFITS\n\nThe base salary range for this role is $137,318 - $192,960.\n\n\n\nBase salary is only one part of your total compensation package at CivilGrid, which also includes meaningful early-stage equity, comprehensive benefits, and the opportunity to shape a category-defining company. The base salary range listed above may encompass various levels and/or geographic locations; final offers are determined based on the candidate's experience, skills, level, and work location.\n\n\n\nIn addition to base and equity, we offer:\n\n - Company-funded medical, dental, and vision insurance — including medical plans at no cost to the employee\n\n - FSA (health and dependent care)\n\n - Unlimited PTO and a culture that expects you to actually use it\n\n - 401(k) plan\n\n - Flexible, remote-friendly work environment\n\n - A high-trust team, real ownership, and the chance to do the most meaningful work of your career\n\n\n\nEQUAL EMPLOYMENT OPPORTUNITY\n\nCivilGrid is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, veteran status, pregnancy, or any other characteristic protected by federal, state, or local law. Employment decisions at CivilGrid are based on business needs, job requirements, and individual qualifications. If you require a reasonable accommodation to participate in the application or interview process, please contact us — we're happy to help.","compensation":{"compensationTierSummary":"$137,318 – $192,960 • Offers Equity","scrapeableCompensationSalarySummary":"$137,318 - $192,960","compensationTiers":[{"id":"3fab63a4-0dec-411c-b8b2-5fd3c07843bc","tierSummary":"$137,318 – $192,960 • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"7dec0cf0-8341-4350-99b9-d2892a6f4492","summary":"$137,318 – $192,960","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":137318,"maxValue":192960},{"id":"26a80081-e7ff-4a8e-868e-970a7a958a28","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":137318,"maxValue":192960},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null}]}}],"apiVersion":"1"}