Grow with the challenge
At the time of inception, cloud-based systems and API fluency were new. But that didn't scare us. We waved goodbye to legacy systems and embraced modern technology – where our true innovation began and didn't stop.
No hierarchy, no egos. Just a spirit of collaboration that flows right throughout our organisation – it’s woven into our DNA. We genuinely want to know about each other’s learnings and expertise, especially where it can help us achieve bigger things.
At ClearBank, we make things happen. We solve problems together because we know that many heads are always better than one. Valuing different perspectives is what sets our culture apart. And being able to disagree and commit is key to our progress. Above all we’re a team because when we win together, it feels so much better than doing it alone.
What you can expect:
ClearBank is a place where you can do things differently and challenge the status quo. We will give you a high level of autonomy and transparency, and we trust you to make the right decisions for the bank.
If that excites you, how about joining our Product Team as our Director of Product - Cards? Reporting to our Chief Product Officer, you will own and drive the strategic vision, roadmap, and execution for our cards product offering. From supporting the integration into our partners to delivering a leading product to our customers – this role will be the focal point for delivering our cards strategy.
Your role includes:
Own the Cards Product Strategy: Define and execute the long-term vision for cards at ClearBank.
Commercial Focus: Build and manage the Cards P&L for revenue optimization – working with other Product Leads to deliver best-in-class propositions.
Lead a cards team that interacts with all operational functions within the bank to provide a coordinated and robust operating model.
End-to-End Delivery Ownership: Lead the full product lifecycle from ideation to enhancement.
Support our Scheme Management Team: Manage scheme compliance, billing manuals, interchange, and mandates.
Authorisation & Transaction Flows: Oversee customer journey for authentication and transaction authorisation.
Provide input and support to Commercial teams in dialogue with customers to ensure we accurately reflect our cards capability
What you’ll bring:
To excel in this role, you’ll also need:
Deep understanding of Card Issuance (including Debit Issuance), with a minimum of 7 years’ experience
Knowledge of the Card Scheme frameworks and operational models (Visa preferred)
Experience working with Card Processing partners
Strong commercial acumen, experience of owning a Product P&L, ability to devise appropriate pricing models and understand cost drivers
Proven Product Leadership skills – a minimum of 5 years as a Senior Product Manager
Exceptional stakeholder management skills – able to interact with colleagues across the organisation
Demonstrable understanding of Operational requirements to support card issuance – including Fraud / Risk Management, Customer Servicing, PCI Compliance and Reconciliation
A drive to enhance ClearBank’s position as a leading provider of Embedded Banking and Clearing solutions by seamlessly integrating cards to create broader customer-centric propositions
What makes a great ClearBank team member? Does this sound like you?
You focus on solutions and positive outcomes, thinking radically and responsibly to find the best result for our customers, your colleagues and the bank;
You actively seek feedback from others to drive your growth and development, always assuming positive intent from others and develop strong, trusting relationships you’re your colleagues and customers: you really, genuinely care;
You always strive for the highest quality, but you know that done is better than perfect; you welcome a challenge knowing that they learn as you go and iterate;
‘I’ before ’we’, isn’t in your vocabulary
If this sounds like you then we encourage you to dust off that CV and apply!
Role Level: 6
A little bit more about us!
ClearBank is Where You Can belong:
At ClearBank we think about Diversity, Equity and Inclusion (DE&I) a lot. Not because we think we should. But because we know we should – how else can we build a happy workforce and be successful as a business. We’re committed to making sure our teams reflect society. And we put energy and effort into making this a place where everyone feels at home, where they’re given the trust and encouragement to do their very best work. Here are some of the things we’re most proud of:
42% of our senior management roles are held by women
Our enhanced family leave policies
Launching our partnership with Code First Girls
Increasing awareness of neurodiversity in the workplace through our partnership with the Inclusive Group
Our hiring process and what you can expect:
Application: a member of our talent acquisition team will review your application against the key requirements for the role and let you know within two weeks whether you’re moving forward to the next stage;
Screening: You’ll spend 30-45 minutes speaking to one of our recruiters learning more about the role and ClearBank, and we’ll get it know more about you, your experience and how your skills align with the role (this will be via phone or Teams video call). You can expect to hear back from us within seven days following this meeting (if things are taking longer than expected, we’ll let you know that too);
First Interview: You’ll spend one hour with a member of our hiring team focusing on your skills, competencies and your ways of working at the same time we’ll give you time to ask more questions about the role, the team and learn more about the ClearBank culture. This will be via Teams.
Second Interview: This will be a competency-based interview with one or more members of our team.
Final Stage: You will have a final meeting with the Head of Department. This will be around 45-60 minutes.
Offer: Congratulations! Get ready to transform banking forever!
Our commitment to you as a candidate:
We will always try our best to get back to you within seven days of your interview whether you’ve been successful or not and provide you with feedback. Sometimes things take a little longer, so we may not have a decision to share but we will get it touch to let you know we need a little more time.
We’re unable to provide specific individual feedback at the application or screening stage but know that your application was reviewed and considered carefully.
We wish you the best of luck with your application and maybe we’ll be celebrating your new role at ClearBank soon!
Equal Opportunities
ClearBank is committed to ensuring equal opportunities throughout every stage of the recruitment process. ClearBank recognises that diversity is vital to the long-term success of the business in the communities and markets in which it operates. ClearBank is also a firm believer that an inclusive culture fosters greater employee engagement and collaboration.
ClearBank strives for diversity and inclusion of all forms, including (but not limited to): gender, age, educational and professional background, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief and sexual orientation.
As part of the Company’s commitment to equal employment opportunity, we provide reasonable adjustments, to candidates during the recruitment process, including to individuals with disabilities. We want to create a safe space that welcomes everyone so please let us know how we can accommodate you. In case you have any accessibility requirements you can share that with our Talent Acquisition team prior to your interview stage, if applicable.
The legal bit
By submitting your CV to ClearBank Limited you are providing your consent for us to use the information you provide for recruitment purposes. For more information on how we manage your data go and check out our Candidate Privacy Notice on the ClearBank website to see how we process, manage and look after your data. You are also allowing us to communicate with you by email and telephone for recruitment purposes.
","descriptionPlain":"Grow with the challenge\n\nAt the time of inception, cloud-based systems and API fluency were new. But that didn't scare us. We waved goodbye to legacy systems and embraced modern technology – where our true innovation began and didn't stop.\n\nNo hierarchy, no egos. Just a spirit of collaboration that flows right throughout our organisation – it’s woven into our DNA. We genuinely want to know about each other’s learnings and expertise, especially where it can help us achieve bigger things.\n\nAt ClearBank, we make things happen. We solve problems together because we know that many heads are always better than one. Valuing different perspectives is what sets our culture apart. And being able to disagree and commit is key to our progress. Above all we’re a team because when we win together, it feels so much better than doing it alone.\n\n\n\nWhat you can expect:\n\nClearBank is a place where you can do things differently and challenge the status quo. We will give you a high level of autonomy and transparency, and we trust you to make the right decisions for the bank.\n\nIf that excites you, how about joining our Product Team as our Director of Product - Cards? Reporting to our Chief Product Officer, you will own and drive the strategic vision, roadmap, and execution for our cards product offering. From supporting the integration into our partners to delivering a leading product to our customers – this role will be the focal point for delivering our cards strategy.\n\nYour role includes:\n\n - Own the Cards Product Strategy: Define and execute the long-term vision for cards at ClearBank.\n\n - Commercial Focus: Build and manage the Cards P&L for revenue optimization – working with other Product Leads to deliver best-in-class propositions.\n\n - Lead a cards team that interacts with all operational functions within the bank to provide a coordinated and robust operating model.\n\n - End-to-End Delivery Ownership: Lead the full product lifecycle from ideation to enhancement.\n\n - Support our Scheme Management Team: Manage scheme compliance, billing manuals, interchange, and mandates.\n\n - Authorisation & Transaction Flows: Oversee customer journey for authentication and transaction authorisation.\n\n - Provide input and support to Commercial teams in dialogue with customers to ensure we accurately reflect our cards capability\n\n\n\nWhat you’ll bring:\n\nTo excel in this role, you’ll also need:\n\n - Deep understanding of Card Issuance (including Debit Issuance), with a minimum of 7 years’ experience\n\n - Knowledge of the Card Scheme frameworks and operational models (Visa preferred)\n\n - Experience working with Card Processing partners\n\n - Strong commercial acumen, experience of owning a Product P&L, ability to devise appropriate pricing models and understand cost drivers\n\n - Proven Product Leadership skills – a minimum of 5 years as a Senior Product Manager\n\n - Exceptional stakeholder management skills – able to interact with colleagues across the organisation\n\n - Demonstrable understanding of Operational requirements to support card issuance – including Fraud / Risk Management, Customer Servicing, PCI Compliance and Reconciliation\n\n - A drive to enhance ClearBank’s position as a leading provider of Embedded Banking and Clearing solutions by seamlessly integrating cards to create broader customer-centric propositions\n\n\n\nWhat makes a great ClearBank team member? Does this sound like you?\n\n - You focus on solutions and positive outcomes, thinking radically and responsibly to find the best result for our customers, your colleagues and the bank;\n\n - You actively seek feedback from others to drive your growth and development, always assuming positive intent from others and develop strong, trusting relationships you’re your colleagues and customers: you really, genuinely care;\n\n - You always strive for the highest quality, but you know that done is better than perfect; you welcome a challenge knowing that they learn as you go and iterate;\n\n - ‘I’ before ’we’, isn’t in your vocabulary\n\nIf this sounds like you then we encourage you to dust off that CV and apply!\n\n\n\nRole Level: 6 \n\n \n\nA little bit more about us! \n\n\n\nClearBank is Where You Can belong: \n\nAt ClearBank we think about Diversity, Equity and Inclusion (DE&I) a lot. Not because we think we should. But because we know we should – how else can we build a happy workforce and be successful as a business. We’re committed to making sure our teams reflect society. And we put energy and effort into making this a place where everyone feels at home, where they’re given the trust and encouragement to do their very best work. Here are some of the things we’re most proud of: \n\n - 42% of our senior management roles are held by women \n\n - Our enhanced family leave policies\n\n - Launching our partnership with Code First Girls \n\n - Increasing awareness of neurodiversity in the workplace through our partnership with the Inclusive Group \n\n\n\nOur hiring process and what you can expect:\n\nApplication: a member of our talent acquisition team will review your application against the key requirements for the role and let you know within two weeks whether you’re moving forward to the next stage; \n\nScreening: You’ll spend 30-45 minutes speaking to one of our recruiters learning more about the role and ClearBank, and we’ll get it know more about you, your experience and how your skills align with the role (this will be via phone or Teams video call). You can expect to hear back from us within seven days following this meeting (if things are taking longer than expected, we’ll let you know that too); \n\nFirst Interview: You’ll spend one hour with a member of our hiring team focusing on your skills, competencies and your ways of working at the same time we’ll give you time to ask more questions about the role, the team and learn more about the ClearBank culture. This will be via Teams. \n\nSecond Interview: This will be a competency-based interview with one or more members of our team.\n\nFinal Stage: You will have a final meeting with the Head of Department. This will be around 45-60 minutes. \n\nOffer: Congratulations! Get ready to transform banking forever! \n\n \n\nOur commitment to you as a candidate: \n\nWe will always try our best to get back to you within seven days of your interview whether you’ve been successful or not and provide you with feedback. Sometimes things take a little longer, so we may not have a decision to share but we will get it touch to let you know we need a little more time. \n\nWe’re unable to provide specific individual feedback at the application or screening stage but know that your application was reviewed and considered carefully. \n\nWe wish you the best of luck with your application and maybe we’ll be celebrating your new role at ClearBank soon! \n\n\n\nEqual Opportunities\n\nClearBank is committed to ensuring equal opportunities throughout every stage of the recruitment process. ClearBank recognises that diversity is vital to the long-term success of the business in the communities and markets in which it operates. ClearBank is also a firm believer that an inclusive culture fosters greater employee engagement and collaboration. \n\nClearBank strives for diversity and inclusion of all forms, including (but not limited to): gender, age, educational and professional background, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief and sexual orientation. \n\nAs part of the Company’s commitment to equal employment opportunity, we provide reasonable adjustments, to candidates during the recruitment process, including to individuals with disabilities. We want to create a safe space that welcomes everyone so please let us know how we can accommodate you. In case you have any accessibility requirements you can share that with our Talent Acquisition team prior to your interview stage, if applicable. \n\n\n\nThe legal bit\n\nBy submitting your CV to ClearBank Limited you are providing your consent for us to use the information you provide for recruitment purposes. For more information on how we manage your data go and check out our Candidate Privacy Notice on the ClearBank website to see how we process, manage and look after your data. You are also allowing us to communicate with you by email and telephone for recruitment purposes. "},{"id":"766f20e5-1605-4bf6-b8a1-ade08c7b630e","title":"Director of Engineering - Payments","department":"ClearBank Group Holdings","team":"Payments","employmentType":"FullTime","location":"London Office - Hybrid","secondaryLocations":[],"publishedAt":"2026-06-03T09:21:01.136+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"London","addressCountry":"United Kingdom","addressLocality":"London - Hybrid"}},"jobUrl":"https://jobs.ashbyhq.com/clearbank/766f20e5-1605-4bf6-b8a1-ade08c7b630e","applyUrl":"https://jobs.ashbyhq.com/clearbank/766f20e5-1605-4bf6-b8a1-ade08c7b630e/application","descriptionHtml":"Grow with the challenge
At the time of inception, cloud-based systems and API fluency were new. But that didn't scare us. We waved goodbye to legacy systems and embraced modern technology – where our true innovation began and didn't stop.
No hierarchy, no egos. Just a spirit of collaboration that flows right throughout our organisation – it’s woven into our DNA. We genuinely want to know about each other’s learnings and expertise, especially where it can help us achieve bigger things.
At ClearBank, we make things happen. We solve problems together because we know that many heads are always better than one. Valuing different perspectives is what sets our culture apart. And being able to disagree and commit is key to our progress. Above all we’re a team because when we win together, it feels so much better than doing it alone.
What you can expect:
ClearBank is a place where you can do things differently and challenge the status quo. We will give you a high level of autonomy and transparency, and we trust you to make the right decisions for the bank.
The Director of Engineering – UK Payments will provide senior technology leadership for ClearBank’s UK-focused payments capabilities, owning the technical strategy, delivery oversight, and evolution of this domain, providing a highly utilised and relied upon set of capabilities for clients.
This role will lead an established set of teams as they evolve payments capabilities to scale and meet developing client needs. The Director will collaborate closely with Product partners to shape the long‑term roadmap, ensure robust technical foundations, and guide ClearBank’s progression in this vital domain.
Key Responsibilities
Strategic Leadership
Own the technology strategy for UK Payments, ensuring alignment with ClearBank’s wider platform and technology strategy.
Partner with the Head of Product for UK to define and evolve a clear, credible roadmap covering near‑term delivery and longer‑term technical direction.
Provide domain leadership and technical challenge, supporting informed decisions on build, buy, and partner options as the capability matures.
Delivery & Execution
Provide senior oversight of an existing UK Payments engineering teams, ensuring delivery remains on track as the products evolve and new products are introduced.
Ensure strong engineering fundamentals, including resilience, scalability, security, and operational readiness, appropriate for a regulated bank.
Support the evolution of a highly utilised set of capabilities as they scale to meet future client needs.
Technology & Architecture
Guide architectural decisions for payments capabilities while maintaining ClearBank standards.
Define the technical direction of travel for payments, including how the platform could evolve to support additional capabilities and ease of further expansion.
Ensure payments services integrate effectively with ClearBank’s other services.
People & Leadership
Lead and develop engineers and engineering managers within the UK Payments domain.
Set clear expectations, provide coaching, and build a culture of ownership, learning, and delivery.
Contribute to the wider Director community, strengthening domain specialism while maintaining consistency across the technology organisation.
Risk, Regulation & Stakeholder Management
Work closely with Risk, Compliance, and Legal teams to ensure UK Payments capabilities operate within applicable regulatory frameworks.
Communicate clearly with senior stakeholders on progress, risks, and trade‑offs in a complex and evolving domain.
Ensure appropriate controls, documentation, and operational processes are in place as the product scales.
What We’re Looking For
Essential Experience
Senior technology leadership experience (Director or equivalent) within payments, financial services, or adjacent regulated domains.
Demonstrable experience owning and evolving complex platforms, preferably in a high throughput environment.
Strong domain understanding of payments, sufficient to develop strategy and challenge technical decisions (deep blockchain specialism is not required).
Proven ability to partner effectively with Product leadership to shape and deliver long‑term strategy.
Desirable Experience
Experience integrating with third‑party schemes and platforms.
Exposure to regulatory environments for payments.
Experience scaling teams and platforms as product maturity and customer adoption increase.
Leadership & Behaviours
Pragmatic and outcome‑focused, with sound judgement to balance speed, risk, and long‑term value.
Comfortable operating in ambiguity and guiding teams through an evolving domain.
Clear communicator who can explain complex concepts to both technical and non‑technical audiences.
Role‑model for ClearBank’s expectations around ownership, delivery, and collaboration.
Role level: 6
A little bit more about us!
ClearBank is Where You Can belong:
At ClearBank we think about Diversity, Equity and Inclusion (DE&I) a lot. Not because we think we should. But because we know we should – how else can we build a happy workforce and be successful as a business. We’re committed to making sure our teams reflect society. And we put energy and effort into making this a place where everyone feels at home, where they’re given the trust and encouragement to do their very best work. Here are some of the things we’re most proud of:
42% of our senior management roles are held by women
Our enhanced family leave policies
Launching our partnership with Code First Girls
Increasing awareness of neurodiversity in the workplace through our partnership with the Inclusive Group
Our hiring process and what you can expect:
Application: a member of our talent acquisition team will review your application against the key requirements for the role and let you know within two weeks whether you’re moving forward to the next stage;
Screening: You’ll spend 30-45 minutes speaking to one of our recruiters learning more about the role and ClearBank, and we’ll get it know more about you, your experience and how your skills align with the role (this will be via phone or Teams video call). You can expect to hear back from us within seven days following this meeting (if things are taking longer than expected, we’ll let you know that too);
First Interview: You’ll spend one hour with a member of our hiring team focusing on your skills, competencies and your ways of working at the same time we’ll give you time to ask more questions about the role, the team and learn more about the ClearBank culture. This will be via Teams.
Second Interview: This will be a competency-based interview with one or more members of our team.
Final Stage: You will have a final meeting with the Head of Department. This will be around 45-60 minutes.
Offer: Congratulations! Get ready to transform banking forever!
Our commitment to you as a candidate:
We will always try our best to get back to you within seven days of your interview whether you’ve been successful or not and provide you with feedback. Sometimes things take a little longer, so we may not have a decision to share but we will get it touch to let you know we need a little more time.
We’re unable to provide specific individual feedback at the application or screening stage but know that your application was reviewed and considered carefully.
We wish you the best of luck with your application and maybe we’ll be celebrating your new role at ClearBank soon!
Equal Opportunities
ClearBank is committed to ensuring equal opportunities throughout every stage of the recruitment process. ClearBank recognises that diversity is vital to the long-term success of the business in the communities and markets in which it operates. ClearBank is also a firm believer that an inclusive culture fosters greater employee engagement and collaboration.
ClearBank strives for diversity and inclusion of all forms, including (but not limited to): gender, age, educational and professional background, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief and sexual orientation.
As part of the Company’s commitment to equal employment opportunity, we provide reasonable adjustments, to candidates during the recruitment process, including to individuals with disabilities. We want to create a safe space that welcomes everyone so please let us know how we can accommodate you. In case you have any accessibility requirements you can share that with our Talent Acquisition team prior to your interview stage, if applicable.
The legal bit
By submitting your CV to ClearBank Limited you are providing your consent for us to use the information you provide for recruitment purposes. For more information on how we manage your data go and check out our Candidate Privacy Notice on the ClearBank website to see how we process, manage and look after your data. You are also allowing us to communicate with you by email and telephone for recruitment purposes.
","descriptionPlain":"Grow with the challenge\n\nAt the time of inception, cloud-based systems and API fluency were new. But that didn't scare us. We waved goodbye to legacy systems and embraced modern technology – where our true innovation began and didn't stop.\n\nNo hierarchy, no egos. Just a spirit of collaboration that flows right throughout our organisation – it’s woven into our DNA. We genuinely want to know about each other’s learnings and expertise, especially where it can help us achieve bigger things.\n\nAt ClearBank, we make things happen. We solve problems together because we know that many heads are always better than one. Valuing different perspectives is what sets our culture apart. And being able to disagree and commit is key to our progress. Above all we’re a team because when we win together, it feels so much better than doing it alone.\n\n\nWhat you can expect:\n\nClearBank is a place where you can do things differently and challenge the status quo. We will give you a high level of autonomy and transparency, and we trust you to make the right decisions for the bank.\n\nThe Director of Engineering – UK Payments will provide senior technology leadership for ClearBank’s UK-focused payments capabilities, owning the technical strategy, delivery oversight, and evolution of this domain, providing a highly utilised and relied upon set of capabilities for clients.\n\nThis role will lead an established set of teams as they evolve payments capabilities to scale and meet developing client needs. The Director will collaborate closely with Product partners to shape the long‑term roadmap, ensure robust technical foundations, and guide ClearBank’s progression in this vital domain.\n\nShape [data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABCAYAAAAfFcSJAAAAAXNSR0IArs4c6QAAAARnQU1BAACxjwv8YQUAAAAJcEhZcwAADsMAAA7DAcdvqGQAAAANSURBVBhXY2BgYGAAAAAFAAGKM+MAAAAAAElFTkSuQmCC]\n\nKey Responsibilities\n\nStrategic Leadership\n\n - Own the technology strategy for UK Payments, ensuring alignment with ClearBank’s wider platform and technology strategy.\n\n - Partner with the Head of Product for UK to define and evolve a clear, credible roadmap covering near‑term delivery and longer‑term technical direction.\n\n - Provide domain leadership and technical challenge, supporting informed decisions on build, buy, and partner options as the capability matures.\n\nDelivery & Execution\n\n - Provide senior oversight of an existing UK Payments engineering teams, ensuring delivery remains on track as the products evolve and new products are introduced.\n\n - Ensure strong engineering fundamentals, including resilience, scalability, security, and operational readiness, appropriate for a regulated bank.\n\n - Support the evolution of a highly utilised set of capabilities as they scale to meet future client needs.\n\nTechnology & Architecture\n\n - Guide architectural decisions for payments capabilities while maintaining ClearBank standards.\n\n - Define the technical direction of travel for payments, including how the platform could evolve to support additional capabilities and ease of further expansion.\n\n - Ensure payments services integrate effectively with ClearBank’s other services.\n\nPeople & Leadership\n\n - Lead and develop engineers and engineering managers within the UK Payments domain.\n\n - Set clear expectations, provide coaching, and build a culture of ownership, learning, and delivery.\n\n - Contribute to the wider Director community, strengthening domain specialism while maintaining consistency across the technology organisation.\n\nRisk, Regulation & Stakeholder Management\n\n - Work closely with Risk, Compliance, and Legal teams to ensure UK Payments capabilities operate within applicable regulatory frameworks.\n\n - Communicate clearly with senior stakeholders on progress, risks, and trade‑offs in a complex and evolving domain.\n\n - Ensure appropriate controls, documentation, and operational processes are in place as the product scales.\n\nShape [data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABCAYAAAAfFcSJAAAAAXNSR0IArs4c6QAAAARnQU1BAACxjwv8YQUAAAAJcEhZcwAADsMAAA7DAcdvqGQAAAANSURBVBhXY2BgYGAAAAAFAAGKM+MAAAAAAElFTkSuQmCC]\n\nWhat We’re Looking For\n\nEssential Experience\n\n - Senior technology leadership experience (Director or equivalent) within payments, financial services, or adjacent regulated domains.\n\n - Demonstrable experience owning and evolving complex platforms, preferably in a high throughput environment.\n\n - Strong domain understanding of payments, sufficient to develop strategy and challenge technical decisions (deep blockchain specialism is not required).\n\n - Proven ability to partner effectively with Product leadership to shape and deliver long‑term strategy.\n\nDesirable Experience\n\n - Experience integrating with third‑party schemes and platforms.\n\n - Exposure to regulatory environments for payments.\n\n - Experience scaling teams and platforms as product maturity and customer adoption increase.\n\nLeadership & Behaviours\n\n - Pragmatic and outcome‑focused, with sound judgement to balance speed, risk, and long‑term value.\n\n - Comfortable operating in ambiguity and guiding teams through an evolving domain.\n\n - Clear communicator who can explain complex concepts to both technical and non‑technical audiences.\n\n - Role‑model for ClearBank’s expectations around ownership, delivery, and collaboration.\n\n\nRole level: 6\n\n\n\n\n\nA little bit more about us! \n\n\n\nClearBank is Where You Can belong: \n\nAt ClearBank we think about Diversity, Equity and Inclusion (DE&I) a lot. Not because we think we should. But because we know we should – how else can we build a happy workforce and be successful as a business. We’re committed to making sure our teams reflect society. And we put energy and effort into making this a place where everyone feels at home, where they’re given the trust and encouragement to do their very best work. Here are some of the things we’re most proud of: \n\n - 42% of our senior management roles are held by women \n\n - Our enhanced family leave policies\n\n - Launching our partnership with Code First Girls \n\n - Increasing awareness of neurodiversity in the workplace through our partnership with the Inclusive Group \n\n\n\nOur hiring process and what you can expect:\n\nApplication: a member of our talent acquisition team will review your application against the key requirements for the role and let you know within two weeks whether you’re moving forward to the next stage; \n\nScreening: You’ll spend 30-45 minutes speaking to one of our recruiters learning more about the role and ClearBank, and we’ll get it know more about you, your experience and how your skills align with the role (this will be via phone or Teams video call). You can expect to hear back from us within seven days following this meeting (if things are taking longer than expected, we’ll let you know that too); \n\nFirst Interview: You’ll spend one hour with a member of our hiring team focusing on your skills, competencies and your ways of working at the same time we’ll give you time to ask more questions about the role, the team and learn more about the ClearBank culture. This will be via Teams. \n\nSecond Interview: This will be a competency-based interview with one or more members of our team.\n\nFinal Stage: You will have a final meeting with the Head of Department. This will be around 45-60 minutes. \n\nOffer: Congratulations! Get ready to transform banking forever! \n\n \n\nOur commitment to you as a candidate: \n\nWe will always try our best to get back to you within seven days of your interview whether you’ve been successful or not and provide you with feedback. Sometimes things take a little longer, so we may not have a decision to share but we will get it touch to let you know we need a little more time. \n\nWe’re unable to provide specific individual feedback at the application or screening stage but know that your application was reviewed and considered carefully. \n\nWe wish you the best of luck with your application and maybe we’ll be celebrating your new role at ClearBank soon! \n\n\n\nEqual Opportunities\n\nClearBank is committed to ensuring equal opportunities throughout every stage of the recruitment process. ClearBank recognises that diversity is vital to the long-term success of the business in the communities and markets in which it operates. ClearBank is also a firm believer that an inclusive culture fosters greater employee engagement and collaboration. \n\nClearBank strives for diversity and inclusion of all forms, including (but not limited to): gender, age, educational and professional background, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief and sexual orientation. \n\nAs part of the Company’s commitment to equal employment opportunity, we provide reasonable adjustments, to candidates during the recruitment process, including to individuals with disabilities. We want to create a safe space that welcomes everyone so please let us know how we can accommodate you. In case you have any accessibility requirements you can share that with our Talent Acquisition team prior to your interview stage, if applicable. \n\n\n\nThe legal bit\n\nBy submitting your CV to ClearBank Limited you are providing your consent for us to use the information you provide for recruitment purposes. For more information on how we manage your data go and check out our Candidate Privacy Notice on the ClearBank website to see how we process, manage and look after your data. You are also allowing us to communicate with you by email and telephone for recruitment purposes. "},{"id":"e0f50f81-0617-403e-a73d-c99c7318a74b","title":"Account Lead - Client Success","department":"ClearBank UK","team":"Client Success","employmentType":"FullTime","location":"London Office - 2/3 days a week","secondaryLocations":[],"publishedAt":"2026-10-22T11:50:30.659+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"London","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/clearbank/e0f50f81-0617-403e-a73d-c99c7318a74b","applyUrl":"https://jobs.ashbyhq.com/clearbank/e0f50f81-0617-403e-a73d-c99c7318a74b/application","descriptionHtml":"Let’s transform banking forever
ClearBank is built on the belief that banking infrastructure shouldn’t slow down progress. Quite the opposite. Speed it up and that’s when you unlock potential. When you really start to innovate.
That spirit and ‘can-do’ attitude is why our clients – from FinTech's and crypto platforms, to banks and credit unions – choose to use our API to power their banking infrastructure.
But it’s our people who are the stars here. They power that innovation, push harder to break boundaries. They make coming to work (or working from home) fun. They’re the ones we trust to catapult our clients to success. Just as they trust us to build a business that’s always striding forward.
What you can expect:
ClearBank is a place where you can do things differently and challenge the status quo. We will give you a high level of autonomy and transparency, and we trust you to make the right decisions for the bank.
Your mission:
As an Account Lead in our Mid-Market Client Management team focused on Client Success, you’ll be responsible for building and maintaining strong, trusted relationships with a portfolio of existing and new clients.
You’ll develop a deep understanding of our clients’ businesses, priorities and evolving needs, helping them get the most from their relationship with ClearBank while ensuring we continue to deliver positive client outcomes. You’ll identify opportunities to deepen and grow those relationships through appropriate cross-sell and upsell opportunities, working collaboratively across ClearBank to connect clients with the products and solutions that meet their needs.
Key Responsibilities
· Own and develop strong, trusted relationships with existing Mid-Market clients, acting as a key point of contact and developing a detailed understanding of their businesses, priorities and evolving needs.
· Develop and execute client account plans that support successful, long-term relationships and identify opportunities to deepen client engagement.
· Proactively engage clients through regular relationship and account reviews, maintaining an understanding of their performance, priorities, challenges and future plans.
· Identify and progress cross-sell and upsell opportunities within existing accounts, connecting client needs with relevant ClearBank products and capabilities to support sustainable account growth.
· Build relationships across client organisations, developing effective connections with relevant decision makers and stakeholders and ensuring relationships are not dependent on a single point of contact.
· Act as an advocate for clients internally, bringing together the appropriate teams to address needs, resolve issues and support strong client outcomes.
· Collaborate across Product, Solutions, Operations, Risk, Compliance and other relevant teams to support clients effectively and ensure commitments and issues are progressed appropriately.
· Maintain a strong understanding of the payments landscape and ClearBank’s proposition, using this knowledge to have credible, commercially relevant conversations with clients and identify opportunities that meet their needs.
· Monitor the health and development of client relationships, proactively identifying risks, emerging needs and opportunities for further engagement.
· Support retention and sustainable growth across the existing client portfolio by combining excellent relationship management with appropriate commercial development.
Skills & Experience (must-have)
· Strong knowledge and practical experience of the payments industry is essential, with the credibility to discuss payments propositions, client requirements and relevant industry developments with senior client stakeholders.
· Proven experience managing and developing existing B2B client relationships, ideally within payments, banking or financial services.
· Demonstrable experience of building trusted, long-term relationships with clients, understanding their objectives and using that insight to improve client outcomes.
· A track record of identifying and successfully progressing upsell and cross-sell opportunities within existing client relationships.
· Strong commercial skills, with the ability to balance client success, relationship retention and account growth.
· Experience conducting structured client and account reviews and translating client needs into clear actions and opportunities.
· Proven stakeholder management skills, with the ability to build credibility with decision makers and senior stakeholders within client organisations.
· Great communication, questioning and presentation skills, including the ability to make complex payments and banking topics clear and relevant for different audiences.
· Problem-solving and judgement, with the ability to coordinate stakeholders and maintain client confidence when navigating issues or competing priorities.
· Ability to work collaboratively across multiple internal teams to deliver positive outcomes for clients.
Nice-to-have
· Broader knowledge of banking infrastructure and embedded banking.
· Experience working with fintech, financial services or other regulated organisations.
· Experience managing complex client relationships involving multiple products and stakeholder groups.
What success looks like in the role
· Clients experience a proactive, trusted and value-adding relationship with ClearBank, supported by a strong understanding of their business and priorities.
· Client relationships are maintained and developed effectively, with risks, issues and changing client needs identified and addressed proactively.
· Appropriate cross-sell and upsell opportunities are identified and progressed based on genuine client needs and commercial value.
· Account plans and client information remain current, providing a clear view of relationship health, priorities, opportunities and agreed actions.
· Strong collaboration across ClearBank supports positive client outcomes and sustainable long-term relationships.
A little bit more about us!
ClearBank is Where You Can belong:
At ClearBank we think about Diversity, Equity and Inclusion (DE&I) a lot. Not because we think we should. But because we know we should – how else can we build a happy workforce and be successful as a business. We’re committed to making sure our teams reflect society. And we put energy and effort into making this a place where everyone feels at home, where they’re given the trust and encouragement to do their very best work. Here are some of the things we’re most proud of:
42% of our senior management roles are held by women
Our enhanced family leave policies
Launching our partnership with Code First Girls
Increasing awareness of neurodiversity in the workplace through our partnership with the Inclusive Group
Our hiring process and what you can expect:
Application: a member of our talent acquisition team will review your application against the key requirements for the role and let you know within two weeks whether you’re moving forward to the next stage;
Screening: You’ll spend 30-45 minutes speaking to one of our recruiters learning more about the role and ClearBank, and we’ll get it know more about you, your experience and how your skills align with the role (this will be via phone or Teams video call). You can expect to hear back from us within seven days following this meeting (if things are taking longer than expected, we’ll let you know that too);
First Interview: You’ll spend one hour with a member of our hiring team focusing on your skills, competencies and your ways of working at the same time we’ll give you time to ask more questions about the role, the team and learn more about the ClearBank culture. This will be via Teams.
Second Interview: This will be a competency-based interview with one or more members of our team.
Final Stage: You will have a final meeting with the Head of Department. This will be around 45-60 minutes.
Offer: Congratulations! Get ready to transform banking forever!
Our commitment to you as a candidate:
We will always try our best to get back to you within seven days of your interview whether you’ve been successful or not and provide you with feedback. Sometimes things take a little longer, so we may not have a decision to share but we will get it touch to let you know we need a little more time.
We’re unable to provide specific individual feedback at the application or screening stage but know that your application was reviewed and considered carefully.
We wish you the best of luck with your application and maybe we’ll be celebrating your new role at ClearBank soon!
Equal Opportunities
ClearBank is committed to ensuring equal opportunities throughout every stage of the recruitment process. ClearBank recognises that diversity is vital to the long-term success of the business in the communities and markets in which it operates. ClearBank is also a firm believer that an inclusive culture fosters greater employee engagement and collaboration.
ClearBank strives for diversity and inclusion of all forms, including (but not limited to): gender, age, educational and professional background, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief and sexual orientation.
As part of the Company’s commitment to equal employment opportunity, we provide reasonable adjustments, to candidates during the recruitment process, including to individuals with disabilities. We want to create a safe space that welcomes everyone so please let us know how we can accommodate you. In case you have any accessibility requirements you can share that with our Talent Acquisition team prior to your interview stage, if applicable.
The legal bit
By submitting your CV to ClearBank Limited you are providing your consent for us to use the information you provide for recruitment purposes. For more information on how we manage your data go and check out our Candidate Privacy Notice on the ClearBank website to see how we process, manage and look after your data. You are also allowing us to communicate with you by email and telephone for recruitment purposes.
","descriptionPlain":"Let’s transform banking forever\n\nClearBank is built on the belief that banking infrastructure shouldn’t slow down progress. Quite the opposite. Speed it up and that’s when you unlock potential. When you really start to innovate.\n\nThat spirit and ‘can-do’ attitude is why our clients – from FinTech's and crypto platforms, to banks and credit unions – choose to use our API to power their banking infrastructure.\n\n \n\nBut it’s our people who are the stars here. They power that innovation, push harder to break boundaries. They make coming to work (or working from home) fun. They’re the ones we trust to catapult our clients to success. Just as they trust us to build a business that’s always striding forward.\n\n \n\nWhat you can expect:\n\nClearBank is a place where you can do things differently and challenge the status quo. We will give you a high level of autonomy and transparency, and we trust you to make the right decisions for the bank.\n\n \n\nYour mission:\n\nAs an Account Lead in our Mid-Market Client Management team focused on Client Success, you’ll be responsible for building and maintaining strong, trusted relationships with a portfolio of existing and new clients.\n\n \n\nYou’ll develop a deep understanding of our clients’ businesses, priorities and evolving needs, helping them get the most from their relationship with ClearBank while ensuring we continue to deliver positive client outcomes. You’ll identify opportunities to deepen and grow those relationships through appropriate cross-sell and upsell opportunities, working collaboratively across ClearBank to connect clients with the products and solutions that meet their needs.\n\n \n\nKey Responsibilities\n\n· Own and develop strong, trusted relationships with existing Mid-Market clients, acting as a key point of contact and developing a detailed understanding of their businesses, priorities and evolving needs.\n\n· Develop and execute client account plans that support successful, long-term relationships and identify opportunities to deepen client engagement.\n\n· Proactively engage clients through regular relationship and account reviews, maintaining an understanding of their performance, priorities, challenges and future plans.\n\n· Identify and progress cross-sell and upsell opportunities within existing accounts, connecting client needs with relevant ClearBank products and capabilities to support sustainable account growth.\n\n· Build relationships across client organisations, developing effective connections with relevant decision makers and stakeholders and ensuring relationships are not dependent on a single point of contact.\n\n· Act as an advocate for clients internally, bringing together the appropriate teams to address needs, resolve issues and support strong client outcomes.\n\n· Collaborate across Product, Solutions, Operations, Risk, Compliance and other relevant teams to support clients effectively and ensure commitments and issues are progressed appropriately.\n\n· Maintain a strong understanding of the payments landscape and ClearBank’s proposition, using this knowledge to have credible, commercially relevant conversations with clients and identify opportunities that meet their needs.\n\n· Monitor the health and development of client relationships, proactively identifying risks, emerging needs and opportunities for further engagement.\n\n· Support retention and sustainable growth across the existing client portfolio by combining excellent relationship management with appropriate commercial development.\n\n \n \n\nSkills & Experience (must-have)\n\n· Strong knowledge and practical experience of the payments industry is essential, with the credibility to discuss payments propositions, client requirements and relevant industry developments with senior client stakeholders.\n\n· Proven experience managing and developing existing B2B client relationships, ideally within payments, banking or financial services.\n\n· Demonstrable experience of building trusted, long-term relationships with clients, understanding their objectives and using that insight to improve client outcomes.\n\n· A track record of identifying and successfully progressing upsell and cross-sell opportunities within existing client relationships.\n\n· Strong commercial skills, with the ability to balance client success, relationship retention and account growth.\n\n· Experience conducting structured client and account reviews and translating client needs into clear actions and opportunities.\n\n· Proven stakeholder management skills, with the ability to build credibility with decision makers and senior stakeholders within client organisations.\n\n· Great communication, questioning and presentation skills, including the ability to make complex payments and banking topics clear and relevant for different audiences.\n\n· Problem-solving and judgement, with the ability to coordinate stakeholders and maintain client confidence when navigating issues or competing priorities.\n\n· Ability to work collaboratively across multiple internal teams to deliver positive outcomes for clients.\n\n \n\nNice-to-have\n\n· Broader knowledge of banking infrastructure and embedded banking.\n\n· Experience working with fintech, financial services or other regulated organisations.\n\n· Experience managing complex client relationships involving multiple products and stakeholder groups.\n\n \n\nWhat success looks like in the role\n\n· Clients experience a proactive, trusted and value-adding relationship with ClearBank, supported by a strong understanding of their business and priorities.\n\n· Client relationships are maintained and developed effectively, with risks, issues and changing client needs identified and addressed proactively.\n\n· Appropriate cross-sell and upsell opportunities are identified and progressed based on genuine client needs and commercial value.\n\n· Account plans and client information remain current, providing a clear view of relationship health, priorities, opportunities and agreed actions.\n\n· Strong collaboration across ClearBank supports positive client outcomes and sustainable long-term relationships.\n\nA little bit more about us! \n\n\n\nClearBank is Where You Can belong: \n\nAt ClearBank we think about Diversity, Equity and Inclusion (DE&I) a lot. Not because we think we should. But because we know we should – how else can we build a happy workforce and be successful as a business. We’re committed to making sure our teams reflect society. And we put energy and effort into making this a place where everyone feels at home, where they’re given the trust and encouragement to do their very best work. Here are some of the things we’re most proud of: \n\n - 42% of our senior management roles are held by women \n\n - Our enhanced family leave policies\n\n - Launching our partnership with Code First Girls \n\n - Increasing awareness of neurodiversity in the workplace through our partnership with the Inclusive Group \n\n\n\nOur hiring process and what you can expect:\n\nApplication: a member of our talent acquisition team will review your application against the key requirements for the role and let you know within two weeks whether you’re moving forward to the next stage; \n\nScreening: You’ll spend 30-45 minutes speaking to one of our recruiters learning more about the role and ClearBank, and we’ll get it know more about you, your experience and how your skills align with the role (this will be via phone or Teams video call). You can expect to hear back from us within seven days following this meeting (if things are taking longer than expected, we’ll let you know that too); \n\nFirst Interview: You’ll spend one hour with a member of our hiring team focusing on your skills, competencies and your ways of working at the same time we’ll give you time to ask more questions about the role, the team and learn more about the ClearBank culture. This will be via Teams. \n\nSecond Interview: This will be a competency-based interview with one or more members of our team.\n\nFinal Stage: You will have a final meeting with the Head of Department. This will be around 45-60 minutes. \n\nOffer: Congratulations! Get ready to transform banking forever! \n\n \n\nOur commitment to you as a candidate: \n\nWe will always try our best to get back to you within seven days of your interview whether you’ve been successful or not and provide you with feedback. Sometimes things take a little longer, so we may not have a decision to share but we will get it touch to let you know we need a little more time. \n\nWe’re unable to provide specific individual feedback at the application or screening stage but know that your application was reviewed and considered carefully. \n\nWe wish you the best of luck with your application and maybe we’ll be celebrating your new role at ClearBank soon! \n\n\n\nEqual Opportunities\n\nClearBank is committed to ensuring equal opportunities throughout every stage of the recruitment process. ClearBank recognises that diversity is vital to the long-term success of the business in the communities and markets in which it operates. ClearBank is also a firm believer that an inclusive culture fosters greater employee engagement and collaboration. \n\nClearBank strives for diversity and inclusion of all forms, including (but not limited to): gender, age, educational and professional background, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief and sexual orientation. \n\nAs part of the Company’s commitment to equal employment opportunity, we provide reasonable adjustments, to candidates during the recruitment process, including to individuals with disabilities. We want to create a safe space that welcomes everyone so please let us know how we can accommodate you. In case you have any accessibility requirements you can share that with our Talent Acquisition team prior to your interview stage, if applicable. \n\n\n\nThe legal bit\n\nBy submitting your CV to ClearBank Limited you are providing your consent for us to use the information you provide for recruitment purposes. For more information on how we manage your data go and check out our Candidate Privacy Notice on the ClearBank website to see how we process, manage and look after your data. You are also allowing us to communicate with you by email and telephone for recruitment purposes. "},{"id":"dfddad27-5b75-4081-94b0-c27d477be3fa","title":"Associate Director - Client Success","department":"ClearBank UK","team":"Client Success","employmentType":"FullTime","location":"London Office - 2/3 days a week","secondaryLocations":[],"publishedAt":"2026-10-22T08:34:00.300+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"London","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/clearbank/dfddad27-5b75-4081-94b0-c27d477be3fa","applyUrl":"https://jobs.ashbyhq.com/clearbank/dfddad27-5b75-4081-94b0-c27d477be3fa/application","descriptionHtml":"About us
ClearBank was built on the belief that banking infrastructure would no longer slow down progress. Instead, it’s the catalyst that unlocks the potential to innovate. That’s why our clients — financial institutions from fintech’s and crypto platforms, to banks and credit unions — use our API to power their banking infrastructure.
But we wouldn’t be ClearBank without our people. They’re what powers our innovative technology and the reason we love what we do every day. We’re a group of spirited people who are never afraid to challenge the norm – becoming stronger, more energised, and that much better when we’re together.
It’s our belief in fairness, autonomy and choice that means our people are empowered with the tools to learn, grow, and contribute to ours and our clients’ success.
Interested in joining us? Read on or visit our website for more information.
About you
As an Associate Director in the Client Success team, play a crucial role in maintaining and growing a portfolio of some of our largest and most strategic clients. Reporting to Senior Director – Client Success, you’ll be a part of a fast-growing business that is challenging the market and doing things differently.
You'll take ownership of a portfolio of ClearBank's key Enterprise grade clients, committing to their success, and relentlessly work to remove barriers to adoption, both within their organisation and cross-functionally within ClearBank. You will be responsible for ensuring the success of our clients and driving revenue growth.
And you’ll be joining one of the fastest-growing tech companies in the UK, according to Deloitte Fast 50. You will be:
Managing and maintaining a portfolio of strategic Enterprise client relationships, ensuring their satisfaction and success with ClearBank's services.
Delivering a high-quality and positive client experience, building strong relationships and trust with your clients, working towards their strategic goals.
Achieving clear client retention and revenue growth goals by proactively identifying and capitalising on upselling and cross-selling opportunities, working towards an annual quota.
Collaborating closely with internal stakeholders, including Sales, Finance, Financial Crime, Legal, Marketing, and Customer Operations teams.
Representing and being an advocate for your clients within ClearBank, ensuring their needs and requirements are understood and addressed.
Conducting regular and quality engagement with your clients, maintaining a strong presence and providing ongoing support.
Managing a regular cadence of communication and conduct business reviews with clients
What we are looking for
Significant previous experience in commercial/sales focused relationship management roles.
Proven track record of achieving client retention and revenue growth targets through upselling and cross-selling to large, enterprise-grade existing clients.
Knowledge of the banking industry and financial products is required.
Strong communication and interpersonal skills, able to effectively engage with clients and internal stakeholders at all levels, including c-suite executives.
Excellent problem-solving skills, able to identify and overcome barriers to adoption and drive client success.
Ability to collaborate and work effectively across multiple teams, fostering a culture of teamwork and shared goals.
Strong organisational skills, able to manage multiple client relationships and prioritise tasks effectively.
Inquisitive and comfortable asking questions about clients' business goals, ideal state, and pain points.
Ability to analyse multiple problems, develop and drive solutions.
Confidence in working in the unknown, taking initiative, and designing processes when they don't yet exist.
Passion for technology and being part of a fast-growing company.
Good organisational skills and high attention to detail.
Proactive and resourceful, able to take ownership and drive results.
A little bit more about us!
ClearBank is Where You Can belong:
At ClearBank we think about Diversity, Equity and Inclusion (DE&I) a lot. Not because we think we should. But because we know we should – how else can we build a happy workforce and be successful as a business. We’re committed to making sure our teams reflect society. And we put energy and effort into making this a place where everyone feels at home, where they’re given the trust and encouragement to do their very best work. Here are some of the things we’re most proud of:
42% of our senior management roles are held by women
Our enhanced family leave policies
Launching our partnership with Code First Girls
Increasing awareness of neurodiversity in the workplace through our partnership with the Inclusive Group
Our hiring process and what you can expect:
Application: a member of our talent acquisition team will review your application against the key requirements for the role and let you know within two weeks whether you’re moving forward to the next stage;
Screening: You’ll spend 30-45 minutes speaking to one of our recruiters learning more about the role and ClearBank, and we’ll get it know more about you, your experience and how your skills align with the role (this will be via phone or Teams video call). You can expect to hear back from us within seven days following this meeting (if things are taking longer than expected, we’ll let you know that too);
First Interview: You’ll spend one hour with a member of our hiring team focusing on your skills, competencies and your ways of working at the same time we’ll give you time to ask more questions about the role, the team and learn more about the ClearBank culture. This will be via Teams.
Second Interview: This will be a competency-based interview with one or more members of our team.
Final Stage: You will have a final meeting with the Head of Department. This will be around 45-60 minutes.
Offer: Congratulations! Get ready to transform banking forever!
Our commitment to you as a candidate:
We will always try our best to get back to you within seven days of your interview whether you’ve been successful or not and provide you with feedback. Sometimes things take a little longer, so we may not have a decision to share but we will get it touch to let you know we need a little more time.
We’re unable to provide specific individual feedback at the application or screening stage but know that your application was reviewed and considered carefully.
We wish you the best of luck with your application and maybe we’ll be celebrating your new role at ClearBank soon!
Equal Opportunities
ClearBank is committed to ensuring equal opportunities throughout every stage of the recruitment process. ClearBank recognises that diversity is vital to the long-term success of the business in the communities and markets in which it operates. ClearBank is also a firm believer that an inclusive culture fosters greater employee engagement and collaboration.
ClearBank strives for diversity and inclusion of all forms, including (but not limited to): gender, age, educational and professional background, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief and sexual orientation.
As part of the Company’s commitment to equal employment opportunity, we provide reasonable adjustments, to candidates during the recruitment process, including to individuals with disabilities. We want to create a safe space that welcomes everyone so please let us know how we can accommodate you. In case you have any accessibility requirements you can share that with our Talent Acquisition team prior to your interview stage, if applicable.
The legal bit
By submitting your CV to ClearBank Limited you are providing your consent for us to use the information you provide for recruitment purposes. For more information on how we manage your data go and check out our Candidate Privacy Notice on the ClearBank website to see how we process, manage and look after your data. You are also allowing us to communicate with you by email and telephone for recruitment purposes.
","descriptionPlain":"About us\n\nClearBank was built on the belief that banking infrastructure would no longer slow down progress. Instead, it’s the catalyst that unlocks the potential to innovate. That’s why our clients — financial institutions from fintech’s and crypto platforms, to banks and credit unions — use our API to power their banking infrastructure.\n\nBut we wouldn’t be ClearBank without our people. They’re what powers our innovative technology and the reason we love what we do every day. We’re a group of spirited people who are never afraid to challenge the norm – becoming stronger, more energised, and that much better when we’re together.\n\nIt’s our belief in fairness, autonomy and choice that means our people are empowered with the tools to learn, grow, and contribute to ours and our clients’ success.\n\nInterested in joining us? Read on or visit our website for more information.\n\nAbout you\n\nAs an Associate Director in the Client Success team, play a crucial role in maintaining and growing a portfolio of some of our largest and most strategic clients. Reporting to Senior Director – Client Success, you’ll be a part of a fast-growing business that is challenging the market and doing things differently.\n\nYou'll take ownership of a portfolio of ClearBank's key Enterprise grade clients, committing to their success, and relentlessly work to remove barriers to adoption, both within their organisation and cross-functionally within ClearBank. You will be responsible for ensuring the success of our clients and driving revenue growth.\n\nAnd you’ll be joining one of the fastest-growing tech companies in the UK, according to Deloitte Fast 50. You will be:\n\n - Managing and maintaining a portfolio of strategic Enterprise client relationships, ensuring their satisfaction and success with ClearBank's services.\n\n - Delivering a high-quality and positive client experience, building strong relationships and trust with your clients, working towards their strategic goals.\n\n - Achieving clear client retention and revenue growth goals by proactively identifying and capitalising on upselling and cross-selling opportunities, working towards an annual quota.\n\n - Collaborating closely with internal stakeholders, including Sales, Finance, Financial Crime, Legal, Marketing, and Customer Operations teams.\n\n - Representing and being an advocate for your clients within ClearBank, ensuring their needs and requirements are understood and addressed.\n\n - Conducting regular and quality engagement with your clients, maintaining a strong presence and providing ongoing support.\n\n - Managing a regular cadence of communication and conduct business reviews with clients\n\n\n\nWhat we are looking for\n\n - Significant previous experience in commercial/sales focused relationship management roles.\n\n - Proven track record of achieving client retention and revenue growth targets through upselling and cross-selling to large, enterprise-grade existing clients.\n\n - Knowledge of the banking industry and financial products is required.\n\n - Strong communication and interpersonal skills, able to effectively engage with clients and internal stakeholders at all levels, including c-suite executives.\n\n - Excellent problem-solving skills, able to identify and overcome barriers to adoption and drive client success.\n\n - Ability to collaborate and work effectively across multiple teams, fostering a culture of teamwork and shared goals.\n\n - Strong organisational skills, able to manage multiple client relationships and prioritise tasks effectively.\n\n - Inquisitive and comfortable asking questions about clients' business goals, ideal state, and pain points.\n\n - Ability to analyse multiple problems, develop and drive solutions.\n\n - Confidence in working in the unknown, taking initiative, and designing processes when they don't yet exist.\n\n - Passion for technology and being part of a fast-growing company.\n\n - Good organisational skills and high attention to detail.\n\n - Proactive and resourceful, able to take ownership and drive results.\n\nA little bit more about us! \n\n\n\nClearBank is Where You Can belong: \n\nAt ClearBank we think about Diversity, Equity and Inclusion (DE&I) a lot. Not because we think we should. But because we know we should – how else can we build a happy workforce and be successful as a business. We’re committed to making sure our teams reflect society. And we put energy and effort into making this a place where everyone feels at home, where they’re given the trust and encouragement to do their very best work. Here are some of the things we’re most proud of: \n\n - 42% of our senior management roles are held by women \n\n - Our enhanced family leave policies\n\n - Launching our partnership with Code First Girls \n\n - Increasing awareness of neurodiversity in the workplace through our partnership with the Inclusive Group \n\n\n\nOur hiring process and what you can expect:\n\nApplication: a member of our talent acquisition team will review your application against the key requirements for the role and let you know within two weeks whether you’re moving forward to the next stage; \n\nScreening: You’ll spend 30-45 minutes speaking to one of our recruiters learning more about the role and ClearBank, and we’ll get it know more about you, your experience and how your skills align with the role (this will be via phone or Teams video call). You can expect to hear back from us within seven days following this meeting (if things are taking longer than expected, we’ll let you know that too); \n\nFirst Interview: You’ll spend one hour with a member of our hiring team focusing on your skills, competencies and your ways of working at the same time we’ll give you time to ask more questions about the role, the team and learn more about the ClearBank culture. This will be via Teams. \n\nSecond Interview: This will be a competency-based interview with one or more members of our team.\n\nFinal Stage: You will have a final meeting with the Head of Department. This will be around 45-60 minutes. \n\nOffer: Congratulations! Get ready to transform banking forever! \n\n \n\nOur commitment to you as a candidate: \n\nWe will always try our best to get back to you within seven days of your interview whether you’ve been successful or not and provide you with feedback. Sometimes things take a little longer, so we may not have a decision to share but we will get it touch to let you know we need a little more time. \n\nWe’re unable to provide specific individual feedback at the application or screening stage but know that your application was reviewed and considered carefully. \n\nWe wish you the best of luck with your application and maybe we’ll be celebrating your new role at ClearBank soon! \n\n\n\nEqual Opportunities\n\nClearBank is committed to ensuring equal opportunities throughout every stage of the recruitment process. ClearBank recognises that diversity is vital to the long-term success of the business in the communities and markets in which it operates. ClearBank is also a firm believer that an inclusive culture fosters greater employee engagement and collaboration. \n\nClearBank strives for diversity and inclusion of all forms, including (but not limited to): gender, age, educational and professional background, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief and sexual orientation. \n\nAs part of the Company’s commitment to equal employment opportunity, we provide reasonable adjustments, to candidates during the recruitment process, including to individuals with disabilities. We want to create a safe space that welcomes everyone so please let us know how we can accommodate you. In case you have any accessibility requirements you can share that with our Talent Acquisition team prior to your interview stage, if applicable. \n\n\n\nThe legal bit\n\nBy submitting your CV to ClearBank Limited you are providing your consent for us to use the information you provide for recruitment purposes. For more information on how we manage your data go and check out our Candidate Privacy Notice on the ClearBank website to see how we process, manage and look after your data. You are also allowing us to communicate with you by email and telephone for recruitment purposes. "},{"id":"17daf2b4-8562-43f5-b3b0-a847aacf804b","title":"Senior Account Lead - Client Success ","department":"ClearBank UK","team":"Client Success","employmentType":"FullTime","location":"London Office - 2/3 days a week","secondaryLocations":[],"publishedAt":"2026-10-22T08:43:16.650+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"London","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/clearbank/17daf2b4-8562-43f5-b3b0-a847aacf804b","applyUrl":"https://jobs.ashbyhq.com/clearbank/17daf2b4-8562-43f5-b3b0-a847aacf804b/application","descriptionHtml":"About us
ClearBank was built on the belief that banking infrastructure would no longer slow down progress. Instead, it’s the catalyst that unlocks the potential to innovate. That’s why our clients — financial institutions from fintech’s and crypto platforms, to banks and credit unions — use our API to power their banking infrastructure.
But we wouldn’t be ClearBank without our people. They’re what powers our innovative technology and the reason we love what we do every day. We’re a group of spirited people who are never afraid to challenge the norm – becoming stronger, more energised, and that much better when we’re together.
It’s our belief in fairness, autonomy and choice that means our people are empowered with the tools to learn, grow, and contribute to ours and our clients’ success.
Interested in joining us? Read on or visit our website for more information.
About you
As a Client Director, you will join our Client Success team and play a crucial role in maintaining and growing a portfolio of some of our largest and high-growth clients. Reporting to the Head of Client Success, you’ll be a part of a fast-growing business that is challenging the market and doing things differently.
You'll take ownership of a portfolio of ClearBank's Enterprise grade clients, committing to their success, and relentlessly work to remove barriers to adoption, both within their organisation and cross-functionally within ClearBank. You will be responsible for ensuring the success of our clients and driving revenue growth.
And you’ll be joining one of the fastest-growing tech companies in the UK, according to Deloitte Fast 50. You will be:
Managing and maintaining a portfolio of Enterprise client relationships, ensuring their satisfaction and success with ClearBank's services.
Delivering a high-quality and positive client experience, building strong relationships and trust with your clients, working towards their strategic goals.
Achieving clear client retention and revenue growth goals by proactively identifying and capitalising on upselling and cross-selling opportunities, working towards an annual quota.
Collaborating closely with internal stakeholders, including Sales, Finance, Financial Crime, Legal, Marketing, and Customer Operations teams.
Representing and being an advocate for your clients within ClearBank, ensuring their needs and requirements are understood and addressed.
Conducting regular and quality engagement with your clients, maintaining a strong presence and providing ongoing support.
Managing a regular cadence of communication and conduct business reviews with clients
What we are looking for
Previous experience in commercial/sales focused relationship management roles.
Proven track record of achieving client retention and revenue growth targets through upselling and cross-selling to existing clients.
Knowledge of the banking industry and financial products is required.
Strong communication and interpersonal skills, able to effectively engage with clients and internal stakeholders at all levels, including c-suite executives.
Excellent problem-solving skills, able to identify and overcome barriers to adoption and drive client success.
Ability to collaborate and work effectively across multiple teams, fostering a culture of teamwork and shared goals.
Strong organisational skills, able to manage multiple client relationships and prioritise tasks effectively.
Inquisitive and comfortable asking questions about clients' business goals, ideal state, and pain points.
Ability to analyse multiple problems, develop and drive solutions.
Confidence in working in the unknown, taking initiative, and designing processes when they don't yet exist.
Passion for technology and being part of a fast-growing company.
Good organisational skills and high attention to detail.
Proactive and resourceful, able to take ownership and drive results.
A little bit more about us!
ClearBank is Where You Can belong:
At ClearBank we think about Diversity, Equity and Inclusion (DE&I) a lot. Not because we think we should. But because we know we should – how else can we build a happy workforce and be successful as a business. We’re committed to making sure our teams reflect society. And we put energy and effort into making this a place where everyone feels at home, where they’re given the trust and encouragement to do their very best work. Here are some of the things we’re most proud of:
42% of our senior management roles are held by women
Our enhanced family leave policies
Launching our partnership with Code First Girls
Increasing awareness of neurodiversity in the workplace through our partnership with the Inclusive Group
Our hiring process and what you can expect:
Application: a member of our talent acquisition team will review your application against the key requirements for the role and let you know within two weeks whether you’re moving forward to the next stage;
Screening: You’ll spend 30-45 minutes speaking to one of our recruiters learning more about the role and ClearBank, and we’ll get it know more about you, your experience and how your skills align with the role (this will be via phone or Teams video call). You can expect to hear back from us within seven days following this meeting (if things are taking longer than expected, we’ll let you know that too);
First Interview: You’ll spend one hour with a member of our hiring team focusing on your skills, competencies and your ways of working at the same time we’ll give you time to ask more questions about the role, the team and learn more about the ClearBank culture. This will be via Teams.
Second Interview: This will be a competency-based interview with one or more members of our team.
Final Stage: You will have a final meeting with the Head of Department. This will be around 45-60 minutes.
Offer: Congratulations! Get ready to transform banking forever!
Our commitment to you as a candidate:
We will always try our best to get back to you within seven days of your interview whether you’ve been successful or not and provide you with feedback. Sometimes things take a little longer, so we may not have a decision to share but we will get it touch to let you know we need a little more time.
We’re unable to provide specific individual feedback at the application or screening stage but know that your application was reviewed and considered carefully.
We wish you the best of luck with your application and maybe we’ll be celebrating your new role at ClearBank soon!
Equal Opportunities
ClearBank is committed to ensuring equal opportunities throughout every stage of the recruitment process. ClearBank recognises that diversity is vital to the long-term success of the business in the communities and markets in which it operates. ClearBank is also a firm believer that an inclusive culture fosters greater employee engagement and collaboration.
ClearBank strives for diversity and inclusion of all forms, including (but not limited to): gender, age, educational and professional background, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief and sexual orientation.
As part of the Company’s commitment to equal employment opportunity, we provide reasonable adjustments, to candidates during the recruitment process, including to individuals with disabilities. We want to create a safe space that welcomes everyone so please let us know how we can accommodate you. In case you have any accessibility requirements you can share that with our Talent Acquisition team prior to your interview stage, if applicable.
The legal bit
By submitting your CV to ClearBank Limited you are providing your consent for us to use the information you provide for recruitment purposes. For more information on how we manage your data go and check out our Candidate Privacy Notice on the ClearBank website to see how we process, manage and look after your data. You are also allowing us to communicate with you by email and telephone for recruitment purposes.
","descriptionPlain":"About us\n\nClearBank was built on the belief that banking infrastructure would no longer slow down progress. Instead, it’s the catalyst that unlocks the potential to innovate. That’s why our clients — financial institutions from fintech’s and crypto platforms, to banks and credit unions — use our API to power their banking infrastructure.\n\nBut we wouldn’t be ClearBank without our people. They’re what powers our innovative technology and the reason we love what we do every day. We’re a group of spirited people who are never afraid to challenge the norm – becoming stronger, more energised, and that much better when we’re together.\n\nIt’s our belief in fairness, autonomy and choice that means our people are empowered with the tools to learn, grow, and contribute to ours and our clients’ success.\n\nInterested in joining us? Read on or visit our website for more information.\n\nAbout you\n\nAs a Client Director, you will join our Client Success team and play a crucial role in maintaining and growing a portfolio of some of our largest and high-growth clients. Reporting to the Head of Client Success, you’ll be a part of a fast-growing business that is challenging the market and doing things differently.\n\nYou'll take ownership of a portfolio of ClearBank's Enterprise grade clients, committing to their success, and relentlessly work to remove barriers to adoption, both within their organisation and cross-functionally within ClearBank. You will be responsible for ensuring the success of our clients and driving revenue growth.\n\nAnd you’ll be joining one of the fastest-growing tech companies in the UK, according to Deloitte Fast 50. You will be:\n\n - Managing and maintaining a portfolio of Enterprise client relationships, ensuring their satisfaction and success with ClearBank's services.\n\n - Delivering a high-quality and positive client experience, building strong relationships and trust with your clients, working towards their strategic goals.\n\n - Achieving clear client retention and revenue growth goals by proactively identifying and capitalising on upselling and cross-selling opportunities, working towards an annual quota.\n\n - Collaborating closely with internal stakeholders, including Sales, Finance, Financial Crime, Legal, Marketing, and Customer Operations teams.\n\n - Representing and being an advocate for your clients within ClearBank, ensuring their needs and requirements are understood and addressed.\n\n - Conducting regular and quality engagement with your clients, maintaining a strong presence and providing ongoing support.\n\n - Managing a regular cadence of communication and conduct business reviews with clients\n\nWhat we are looking for\n\n - Previous experience in commercial/sales focused relationship management roles.\n\n - Proven track record of achieving client retention and revenue growth targets through upselling and cross-selling to existing clients.\n\n - Knowledge of the banking industry and financial products is required.\n\n - Strong communication and interpersonal skills, able to effectively engage with clients and internal stakeholders at all levels, including c-suite executives.\n\n - Excellent problem-solving skills, able to identify and overcome barriers to adoption and drive client success.\n\n - Ability to collaborate and work effectively across multiple teams, fostering a culture of teamwork and shared goals.\n\n - Strong organisational skills, able to manage multiple client relationships and prioritise tasks effectively.\n\n - Inquisitive and comfortable asking questions about clients' business goals, ideal state, and pain points.\n\n - Ability to analyse multiple problems, develop and drive solutions.\n\n - Confidence in working in the unknown, taking initiative, and designing processes when they don't yet exist.\n\n - Passion for technology and being part of a fast-growing company.\n\n - Good organisational skills and high attention to detail.\n\n - Proactive and resourceful, able to take ownership and drive results.\n\nA little bit more about us! \n\n\n\nClearBank is Where You Can belong: \n\nAt ClearBank we think about Diversity, Equity and Inclusion (DE&I) a lot. Not because we think we should. But because we know we should – how else can we build a happy workforce and be successful as a business. We’re committed to making sure our teams reflect society. And we put energy and effort into making this a place where everyone feels at home, where they’re given the trust and encouragement to do their very best work. Here are some of the things we’re most proud of: \n\n - 42% of our senior management roles are held by women \n\n - Our enhanced family leave policies\n\n - Launching our partnership with Code First Girls \n\n - Increasing awareness of neurodiversity in the workplace through our partnership with the Inclusive Group \n\n\n\nOur hiring process and what you can expect:\n\nApplication: a member of our talent acquisition team will review your application against the key requirements for the role and let you know within two weeks whether you’re moving forward to the next stage; \n\nScreening: You’ll spend 30-45 minutes speaking to one of our recruiters learning more about the role and ClearBank, and we’ll get it know more about you, your experience and how your skills align with the role (this will be via phone or Teams video call). You can expect to hear back from us within seven days following this meeting (if things are taking longer than expected, we’ll let you know that too); \n\nFirst Interview: You’ll spend one hour with a member of our hiring team focusing on your skills, competencies and your ways of working at the same time we’ll give you time to ask more questions about the role, the team and learn more about the ClearBank culture. This will be via Teams. \n\nSecond Interview: This will be a competency-based interview with one or more members of our team.\n\nFinal Stage: You will have a final meeting with the Head of Department. This will be around 45-60 minutes. \n\nOffer: Congratulations! Get ready to transform banking forever! \n\n \n\nOur commitment to you as a candidate: \n\nWe will always try our best to get back to you within seven days of your interview whether you’ve been successful or not and provide you with feedback. Sometimes things take a little longer, so we may not have a decision to share but we will get it touch to let you know we need a little more time. \n\nWe’re unable to provide specific individual feedback at the application or screening stage but know that your application was reviewed and considered carefully. \n\nWe wish you the best of luck with your application and maybe we’ll be celebrating your new role at ClearBank soon! \n\n\n\nEqual Opportunities\n\nClearBank is committed to ensuring equal opportunities throughout every stage of the recruitment process. ClearBank recognises that diversity is vital to the long-term success of the business in the communities and markets in which it operates. ClearBank is also a firm believer that an inclusive culture fosters greater employee engagement and collaboration. \n\nClearBank strives for diversity and inclusion of all forms, including (but not limited to): gender, age, educational and professional background, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief and sexual orientation. \n\nAs part of the Company’s commitment to equal employment opportunity, we provide reasonable adjustments, to candidates during the recruitment process, including to individuals with disabilities. We want to create a safe space that welcomes everyone so please let us know how we can accommodate you. In case you have any accessibility requirements you can share that with our Talent Acquisition team prior to your interview stage, if applicable. \n\n\n\nThe legal bit\n\nBy submitting your CV to ClearBank Limited you are providing your consent for us to use the information you provide for recruitment purposes. For more information on how we manage your data go and check out our Candidate Privacy Notice on the ClearBank website to see how we process, manage and look after your data. You are also allowing us to communicate with you by email and telephone for recruitment purposes. "},{"id":"7b4d40c8-de69-44c6-b2f7-a02c222946a6","title":"Account Lead Mid-Market","department":"ClearBank UK","team":"Sales","employmentType":"FullTime","location":"London Office - 2/3 days a week","secondaryLocations":[],"publishedAt":"2026-10-22T09:21:07.750+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"London","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/clearbank/7b4d40c8-de69-44c6-b2f7-a02c222946a6","applyUrl":"https://jobs.ashbyhq.com/clearbank/7b4d40c8-de69-44c6-b2f7-a02c222946a6/application","descriptionHtml":"Account Lead, Mid-Market
Let’s transform banking forever
ClearBank is built on the belief that banking infrastructure shouldn’t slow down progress. Quite the opposite. Speed it up and that’s when you unlock potential. When you really start to innovate.
That spirit and ‘can-do’ attitude is why our clients – from FinTech's and crypto platforms, to banks and credit unions – choose to use our API to power their banking infrastructure.
But it’s our people who are the stars here. They power that innovation, push harder to break boundaries. They make coming to work (or working from home) fun. They’re the ones we trust to catapult our clients to success. Just as they trust us to build a business that’s always striding forward.
What you can expect:
ClearBank is a place where you can do things differently and challenge the status quo. We will give you a high level of autonomy and transparency, and we trust you to make the right decisions for the bank.
Your Mission:
You’ll join the Client Management team as an Account Lead for the Mid-Market segment, with a clear focus on winning new clients and accelerating sustainable revenue growth.
You’ll identify and develop high-potential prospects, build a strong and well-qualified pipeline, and lead opportunities through the full business development cycle. Working across ClearBank, you’ll bring together the right expertise to understand prospective clients’ needs, shape compelling solutions and convert opportunities into successful new relationships.
This includes
Developing and executing a focused business development plan for the Mid-Market segment, aligned with agreed commercial priorities and target client profiles.
Identifying and targeting prospective clients through structured market mapping, research, referrals, networking, industry events and proactive outreach.
Building and maintaining a healthy, well-qualified pipeline of new business opportunities, with clear next steps, accurate forecasting and disciplined progression through each stage.
Creating and executing account-based prospecting plans for priority organisations, engaging relevant decision-makers and building relationships across the buying group.
Leading the end-to-end new business cycle, from initial engagement and discovery through solution development, commercial negotiation and contract completion.
Conducting effective discovery to understand each prospect’s strategy, business model, customer needs and commercial priorities, translating these into relevant opportunities for ClearBank.
Developing compelling propositions that clearly articulate ClearBank’s value and provide informed perspectives on how prospective clients could achieve their objectives.
Collaborating across Product, Solutions, Risk, Compliance, Legal and other relevant teams to assess opportunities, shape viable proposals and progress new business efficiently.
Maintaining accurate and timely opportunity information, using pipeline data and market insight to support forecasting, prioritisation and commercial decision-making.
Representing ClearBank externally at relevant industry events and forums, using these opportunities to create relationships, generate leads and strengthen the Mid-Market proposition.
What we’re looking for (Skills & Experience)
This role would suit a business development focused professional with a strong record of identifying, developing and converting new client opportunities. You’ll be comfortable creating opportunities rather than relying solely on inbound demand, and able to manage complex sales cycles involving multiple senior stakeholders.
In addition:
Demonstrable experience of winning new clients through proactive business development, prospecting and relationship creation.
A strong track record of building, qualifying and converting sales pipelines in a complex B2B environment.
Experience managing the full new business development cycle, from market mapping and initial outreach through discovery, proposal development, negotiation and close.
Ability to develop clear target-client and account plans, prioritising activity according to strategic fit, client need and commercial potential.
Strong discovery and consultative selling skills, with the ability to uncover client challenges and translate them into relevant commercial propositions.
Experience building relationships with senior decision makers and navigating multiple stakeholders within prospective client organisations.
Strong commercial judgement, including the ability to qualify opportunities, focus effort effectively and balance growth objectives with risk considerations.
Clear communication, presentation and negotiation skills, with the ability to explain complex banking or payments propositions in an accessible and compelling way.
Ability to collaborate effectively with Product, Solutions, Risk, Compliance, Legal and operational stakeholders throughout the sales process.
Relevant knowledge of banking, payments, fintech or financial services would be advantageous.
What success looks like in the role
A strong, credible and well-qualified pipeline is developed and maintained against agreed Mid-Market priorities.
Priority prospects are engaged through consistent, targeted and insight-led business development activity.
Forecasts and pipeline information are accurate, current and supported by clear evidence and next actions.
New client relationships are built on a sound understanding of client needs, commercial value and appropriate consideration of risk.
Ways of working and Culture:
Build Trust Together: Be proactive in identifying and solving issues; take accountability for quality; work collaboratively; make informed decisions and ask questions while learning quickly; raise and resolve issues promptly and appropriately.
Care like we mean it: Challenge respectfully; give and receive feedback with good intent; show understanding and care for colleagues while balancing employee advocacy with business needs; contribute to an inclusive and welcoming environment.
Grow with the challenge: Manage multiple priorities; be adaptable and resilient across teams; develop personally and professionally to help the organisation move forward; aim for customer impact while recognising when “good enough” is acceptable
Succeed as one: Prioritise collective goals; seek diverse perspectives; collaborate beyond personal agendas; disagree constructively and commit once decisions are made.
Clear a bold new path: Challenges legacy approaches to unlock smarter ways of working; Acts with entrepreneurial spirit – moving fast from idea to execution; Sparks fresh thinking through bold exploration; Scales innovation to deliver long-term, sustainable impact.
If this sounds like you, then we encourage you to dust off that CV and apply!
*Please note that we are not currently able to sponsor applicants for immigration purposes.
A little bit more about us!
ClearBank is Where You Can belong:
At ClearBank we think about Diversity, Equity and Inclusion (DE&I) a lot. Not because we think we should. But because we know we should – how else can we build a happy workforce and be successful as a business. We’re committed to making sure our teams reflect society. And we put energy and effort into making this a place where everyone feels at home, where they’re given the trust and encouragement to do their very best work. Here are some of the things we’re most proud of:
42% of our senior management roles are held by women
Our enhanced family leave policies
Launching our partnership with Code First Girls
Increasing awareness of neurodiversity in the workplace through our partnership with the Inclusive Group
Our hiring process and what you can expect:
Application: a member of our talent acquisition team will review your application against the key requirements for the role and let you know within two weeks whether you’re moving forward to the next stage;
Screening: You’ll spend 30-45 minutes speaking to one of our recruiters learning more about the role and ClearBank, and we’ll get it know more about you, your experience and how your skills align with the role (this will be via phone or Teams video call). You can expect to hear back from us within seven days following this meeting (if things are taking longer than expected, we’ll let you know that too);
First Interview: You’ll spend one hour with a member of our hiring team focusing on your skills, competencies and your ways of working at the same time we’ll give you time to ask more questions about the role, the team and learn more about the ClearBank culture. This will be via Teams.
Second Interview: This will be a competency-based interview with one or more members of our team.
Final Stage: You will have a final meeting with the Head of Department. This will be around 45-60 minutes.
Offer: Congratulations! Get ready to transform banking forever!
Our commitment to you as a candidate:
We will always try our best to get back to you within seven days of your interview whether you’ve been successful or not and provide you with feedback. Sometimes things take a little longer, so we may not have a decision to share but we will get it touch to let you know we need a little more time.
We’re unable to provide specific individual feedback at the application or screening stage but know that your application was reviewed and considered carefully.
We wish you the best of luck with your application and maybe we’ll be celebrating your new role at ClearBank soon!
Equal Opportunities
ClearBank is committed to ensuring equal opportunities throughout every stage of the recruitment process. ClearBank recognises that diversity is vital to the long-term success of the business in the communities and markets in which it operates. ClearBank is also a firm believer that an inclusive culture fosters greater employee engagement and collaboration.
ClearBank strives for diversity and inclusion of all forms, including (but not limited to): gender, age, educational and professional background, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief and sexual orientation.
As part of the Company’s commitment to equal employment opportunity, we provide reasonable adjustments, to candidates during the recruitment process, including to individuals with disabilities. We want to create a safe space that welcomes everyone so please let us know how we can accommodate you. In case you have any accessibility requirements you can share that with our Talent Acquisition team prior to your interview stage, if applicable.
The legal bit
By submitting your CV to ClearBank Limited you are providing your consent for us to use the information you provide for recruitment purposes. For more information on how we manage your data go and check out our Candidate Privacy Notice on the ClearBank website to see how we process, manage and look after your data. You are also allowing us to communicate with you by email and telephone for recruitment purposes.
","descriptionPlain":"Account Lead, Mid-Market\n\n\n\nLet’s transform banking forever\n\nClearBank is built on the belief that banking infrastructure shouldn’t slow down progress. Quite the opposite. Speed it up and that’s when you unlock potential. When you really start to innovate.\n\nThat spirit and ‘can-do’ attitude is why our clients – from FinTech's and crypto platforms, to banks and credit unions – choose to use our API to power their banking infrastructure.\n\nBut it’s our people who are the stars here. They power that innovation, push harder to break boundaries. They make coming to work (or working from home) fun. They’re the ones we trust to catapult our clients to success. Just as they trust us to build a business that’s always striding forward.\n\nWhat you can expect:\n\nClearBank is a place where you can do things differently and challenge the status quo. We will give you a high level of autonomy and transparency, and we trust you to make the right decisions for the bank.\n\n\n\nYour Mission:\n\nYou’ll join the Client Management team as an Account Lead for the Mid-Market segment, with a clear focus on winning new clients and accelerating sustainable revenue growth. \n\nYou’ll identify and develop high-potential prospects, build a strong and well-qualified pipeline, and lead opportunities through the full business development cycle. Working across ClearBank, you’ll bring together the right expertise to understand prospective clients’ needs, shape compelling solutions and convert opportunities into successful new relationships.\n\nThis includes\n\n - Developing and executing a focused business development plan for the Mid-Market segment, aligned with agreed commercial priorities and target client profiles.\n\n - Identifying and targeting prospective clients through structured market mapping, research, referrals, networking, industry events and proactive outreach.\n\n - Building and maintaining a healthy, well-qualified pipeline of new business opportunities, with clear next steps, accurate forecasting and disciplined progression through each stage.\n\n - Creating and executing account-based prospecting plans for priority organisations, engaging relevant decision-makers and building relationships across the buying group.\n\n - Leading the end-to-end new business cycle, from initial engagement and discovery through solution development, commercial negotiation and contract completion.\n\n - Conducting effective discovery to understand each prospect’s strategy, business model, customer needs and commercial priorities, translating these into relevant opportunities for ClearBank.\n\n - Developing compelling propositions that clearly articulate ClearBank’s value and provide informed perspectives on how prospective clients could achieve their objectives.\n\n - Collaborating across Product, Solutions, Risk, Compliance, Legal and other relevant teams to assess opportunities, shape viable proposals and progress new business efficiently.\n\n - Maintaining accurate and timely opportunity information, using pipeline data and market insight to support forecasting, prioritisation and commercial decision-making.\n\n - Representing ClearBank externally at relevant industry events and forums, using these opportunities to create relationships, generate leads and strengthen the Mid-Market proposition.\n \n \n\nWhat we’re looking for (Skills & Experience)\n\nThis role would suit a business development focused professional with a strong record of identifying, developing and converting new client opportunities. You’ll be comfortable creating opportunities rather than relying solely on inbound demand, and able to manage complex sales cycles involving multiple senior stakeholders.\n\nIn addition:\n\n - Demonstrable experience of winning new clients through proactive business development, prospecting and relationship creation.\n\n - A strong track record of building, qualifying and converting sales pipelines in a complex B2B environment.\n\n - Experience managing the full new business development cycle, from market mapping and initial outreach through discovery, proposal development, negotiation and close.\n\n - Ability to develop clear target-client and account plans, prioritising activity according to strategic fit, client need and commercial potential.\n\n - Strong discovery and consultative selling skills, with the ability to uncover client challenges and translate them into relevant commercial propositions.\n\n - Experience building relationships with senior decision makers and navigating multiple stakeholders within prospective client organisations.\n\n - Strong commercial judgement, including the ability to qualify opportunities, focus effort effectively and balance growth objectives with risk considerations.\n\n - Clear communication, presentation and negotiation skills, with the ability to explain complex banking or payments propositions in an accessible and compelling way.\n\n - Ability to collaborate effectively with Product, Solutions, Risk, Compliance, Legal and operational stakeholders throughout the sales process.\n\n - Relevant knowledge of banking, payments, fintech or financial services would be advantageous.\n \n \n\nWhat success looks like in the role\n\n - A strong, credible and well-qualified pipeline is developed and maintained against agreed Mid-Market priorities.\n\n - Priority prospects are engaged through consistent, targeted and insight-led business development activity.\n\n - Forecasts and pipeline information are accurate, current and supported by clear evidence and next actions.\n\n - New client relationships are built on a sound understanding of client needs, commercial value and appropriate consideration of risk.\n \n \n\nWays of working and Culture:\n\nBuild Trust Together: Be proactive in identifying and solving issues; take accountability for quality; work collaboratively; make informed decisions and ask questions while learning quickly; raise and resolve issues promptly and appropriately.\n\nCare like we mean it: Challenge respectfully; give and receive feedback with good intent; show understanding and care for colleagues while balancing employee advocacy with business needs; contribute to an inclusive and welcoming environment.\n\nGrow with the challenge: Manage multiple priorities; be adaptable and resilient across teams; develop personally and professionally to help the organisation move forward; aim for customer impact while recognising when “good enough” is acceptable\n\nSucceed as one: Prioritise collective goals; seek diverse perspectives; collaborate beyond personal agendas; disagree constructively and commit once decisions are made.\n\nClear a bold new path: Challenges legacy approaches to unlock smarter ways of working; Acts with entrepreneurial spirit – moving fast from idea to execution; Sparks fresh thinking through bold exploration; Scales innovation to deliver long-term, sustainable impact.\n\n\n\nIf this sounds like you, then we encourage you to dust off that CV and apply!\n\n \n\n*Please note that we are not currently able to sponsor applicants for immigration purposes.\n\n\n\nA little bit more about us! \n\n\n\nClearBank is Where You Can belong: \n\nAt ClearBank we think about Diversity, Equity and Inclusion (DE&I) a lot. Not because we think we should. But because we know we should – how else can we build a happy workforce and be successful as a business. We’re committed to making sure our teams reflect society. And we put energy and effort into making this a place where everyone feels at home, where they’re given the trust and encouragement to do their very best work. Here are some of the things we’re most proud of: \n\n - 42% of our senior management roles are held by women \n\n - Our enhanced family leave policies\n\n - Launching our partnership with Code First Girls \n\n - Increasing awareness of neurodiversity in the workplace through our partnership with the Inclusive Group \n\n\n\nOur hiring process and what you can expect:\n\nApplication: a member of our talent acquisition team will review your application against the key requirements for the role and let you know within two weeks whether you’re moving forward to the next stage; \n\nScreening: You’ll spend 30-45 minutes speaking to one of our recruiters learning more about the role and ClearBank, and we’ll get it know more about you, your experience and how your skills align with the role (this will be via phone or Teams video call). You can expect to hear back from us within seven days following this meeting (if things are taking longer than expected, we’ll let you know that too); \n\nFirst Interview: You’ll spend one hour with a member of our hiring team focusing on your skills, competencies and your ways of working at the same time we’ll give you time to ask more questions about the role, the team and learn more about the ClearBank culture. This will be via Teams. \n\nSecond Interview: This will be a competency-based interview with one or more members of our team.\n\nFinal Stage: You will have a final meeting with the Head of Department. This will be around 45-60 minutes. \n\nOffer: Congratulations! Get ready to transform banking forever! \n\n \n\nOur commitment to you as a candidate: \n\nWe will always try our best to get back to you within seven days of your interview whether you’ve been successful or not and provide you with feedback. Sometimes things take a little longer, so we may not have a decision to share but we will get it touch to let you know we need a little more time. \n\nWe’re unable to provide specific individual feedback at the application or screening stage but know that your application was reviewed and considered carefully. \n\nWe wish you the best of luck with your application and maybe we’ll be celebrating your new role at ClearBank soon! \n\n\n\nEqual Opportunities\n\nClearBank is committed to ensuring equal opportunities throughout every stage of the recruitment process. ClearBank recognises that diversity is vital to the long-term success of the business in the communities and markets in which it operates. ClearBank is also a firm believer that an inclusive culture fosters greater employee engagement and collaboration. \n\nClearBank strives for diversity and inclusion of all forms, including (but not limited to): gender, age, educational and professional background, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief and sexual orientation. \n\nAs part of the Company’s commitment to equal employment opportunity, we provide reasonable adjustments, to candidates during the recruitment process, including to individuals with disabilities. We want to create a safe space that welcomes everyone so please let us know how we can accommodate you. In case you have any accessibility requirements you can share that with our Talent Acquisition team prior to your interview stage, if applicable. \n\n\n\nThe legal bit\n\nBy submitting your CV to ClearBank Limited you are providing your consent for us to use the information you provide for recruitment purposes. For more information on how we manage your data go and check out our Candidate Privacy Notice on the ClearBank website to see how we process, manage and look after your data. You are also allowing us to communicate with you by email and telephone for recruitment purposes. "},{"id":"612529c8-8787-4155-9f66-7048ad6bbbea","title":"Senior Finance Business Partner","department":"ClearBank UK","team":"Finance & Treasury","employmentType":"FullTime","location":"London Office - 2/3 days a week","secondaryLocations":[],"publishedAt":"2026-10-22T12:18:23.858+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"London","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/clearbank/612529c8-8787-4155-9f66-7048ad6bbbea","applyUrl":"https://jobs.ashbyhq.com/clearbank/612529c8-8787-4155-9f66-7048ad6bbbea/application","descriptionHtml":"Senior Finance Business Partner, UK Finance
About us:
We built ClearBank on the belief that banking infrastructure would no longer slow down progress. Instead, it would be a catalyst that unlocks the potential to innovate. It would adapt to different needs so a new era in financial services could begin. We’re here to challenge the status quo in banking, are you?
We all know that transforming banking forever is not an easy mission, but we’re more than ready to rise to that challenge. We all do it every day; navigating new, unexpected and sometimes even daunting challenges. But we believe in ourselves and trust we can do it. Want to innovate? Go for it. Push for a better way? You Can. If you think you have it in you, this is Where You Can.
Role Purpose
As Senior Finance Business Partner, you’ll play a key strategic and operational leadership role within our UK Finance team, reporting to the UK CFO.
You’ll provide independent financial oversight and insight across the UK Bank, deputise for the UK CFO when required and connect UK Finance with Group Finance teams. The role combines financial control, regulatory oversight, planning and commercial finance to support effective decision-making and sustainable performance.
This is a visible senior role requiring strong technical expertise, commercial judgement and the confidence to influence and constructively challenge senior stakeholders.
Key Responsibilities
Deputise for the UK CFO, including supporting interactions with the Board and Executive Committee.
Lead the relationship between UK Finance and Group Finance, ensuring services meet UK regulatory and operational requirements.
Maintain independent oversight of the UK Bank’s financial position, constructively challenging and validating Group Finance outputs.
Lead UK financial planning and analysis, including budgeting, forecasting and performance reporting.
Partner with the UK leadership team on business cases, profitability and strategic decision-making.
Support the review of regulatory submissions and the preparation of Board and Executive Committee papers.
Monitor compliance with UK regulatory and prudential requirements, escalating risks and control weaknesses appropriately.
Improve financial processes and reporting to strengthen clarity, accuracy and timeliness.
Act as a trusted adviser to the UK CFO and senior stakeholders, providing clear financial insight and challenge.
Contribute financial leadership to strategic initiatives, including growth planning and operational resilience.
Skills & Experience
A recognised accountancy qualification, such as ACA, ACCA, CIMA or an equivalent, with significant post-qualification experience in financial services.
Broad finance experience covering financial control, reporting, planning and commercial finance.
Strong knowledge of UK GAAP and IFRS.
Experience of regulatory and prudential requirements, including PRA and FCA frameworks, ICAAP, ILAAP, and recovery and resolution planning.
Experience working within a regulated UK banking environment.
Strong budgeting, forecasting, performance analysis and business-case development skills.
Experience working effectively across a matrix organisation.
Strong stakeholder management and influencing skills, with the confidence to engage and constructively challenge at Board and Executive level.
Excellent analytical and problem-solving skills, with the ability to simplify complexity and focus on material issues.
Sound professional judgement, independence and professional scepticism.
A collaborative, outcome-focused approach, with the ability to take ownership, identify risks early and support shared goals.
Ways of Working & Culture
Build Trust Together: Take ownership of outcomes, maintain high standards of integrity and create confidence through reliable delivery and strong controls. Work effectively as part of a small, hands-on team, taking accountability for delivery while helping to improve and scale processes as the Finance function grows.
Care Like We Mean It: Support colleagues, provide constructive challenge and create an environment where people can perform at their best.
Grow With The Challenge: Embrace change, continuously develop expertise and proactively seek opportunities to improve ways of working.
Succeed As One: Work collaboratively across teams and functions, recognising that the best outcomes are achieved together.
Clear A Bold New Path: Challenge existing processes, champion innovation and help build scalable finance capabilities for the future.
If this sounds like you, then we encourage you to dust off that CV and apply!
*Please note that we are not currently able to sponsor applicants for immigration purposes.
A little bit more about us!
ClearBank is Where You Can belong:
At ClearBank we think about Diversity, Equity and Inclusion (DE&I) a lot. Not because we think we should. But because we know we should – how else can we build a happy workforce and be successful as a business. We’re committed to making sure our teams reflect society. And we put energy and effort into making this a place where everyone feels at home, where they’re given the trust and encouragement to do their very best work. Here are some of the things we’re most proud of:
42% of our senior management roles are held by women
Our enhanced family leave policies
Launching our partnership with Code First Girls
Increasing awareness of neurodiversity in the workplace through our partnership with the Inclusive Group
Our hiring process and what you can expect:
Application: a member of our talent acquisition team will review your application against the key requirements for the role and let you know within two weeks whether you’re moving forward to the next stage;
Screening: You’ll spend 30-45 minutes speaking to one of our recruiters learning more about the role and ClearBank, and we’ll get it know more about you, your experience and how your skills align with the role (this will be via phone or Teams video call). You can expect to hear back from us within seven days following this meeting (if things are taking longer than expected, we’ll let you know that too);
First Interview: You’ll spend one hour with a member of our hiring team focusing on your skills, competencies and your ways of working at the same time we’ll give you time to ask more questions about the role, the team and learn more about the ClearBank culture. This will be via Teams.
Second Interview: This will be a competency-based interview with one or more members of our team.
Final Stage: You will have a final meeting with the Head of Department. This will be around 45-60 minutes.
Offer: Congratulations! Get ready to transform banking forever!
Our commitment to you as a candidate:
We will always try our best to get back to you within seven days of your interview whether you’ve been successful or not and provide you with feedback. Sometimes things take a little longer, so we may not have a decision to share but we will get it touch to let you know we need a little more time.
We’re unable to provide specific individual feedback at the application or screening stage but know that your application was reviewed and considered carefully.
We wish you the best of luck with your application and maybe we’ll be celebrating your new role at ClearBank soon!
Equal Opportunities
ClearBank is committed to ensuring equal opportunities throughout every stage of the recruitment process. ClearBank recognises that diversity is vital to the long-term success of the business in the communities and markets in which it operates. ClearBank is also a firm believer that an inclusive culture fosters greater employee engagement and collaboration.
ClearBank strives for diversity and inclusion of all forms, including (but not limited to): gender, age, educational and professional background, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief and sexual orientation.
As part of the Company’s commitment to equal employment opportunity, we provide reasonable adjustments, to candidates during the recruitment process, including to individuals with disabilities. We want to create a safe space that welcomes everyone so please let us know how we can accommodate you. In case you have any accessibility requirements you can share that with our Talent Acquisition team prior to your interview stage, if applicable.
The legal bit
By submitting your CV to ClearBank Limited you are providing your consent for us to use the information you provide for recruitment purposes. For more information on how we manage your data go and check out our Candidate Privacy Notice on the ClearBank website to see how we process, manage and look after your data. You are also allowing us to communicate with you by email and telephone for recruitment purposes.
","descriptionPlain":"Senior Finance Business Partner, UK Finance\n\nAbout us:\n\nWe built ClearBank on the belief that banking infrastructure would no longer slow down progress. Instead, it would be a catalyst that unlocks the potential to innovate. It would adapt to different needs so a new era in financial services could begin. We’re here to challenge the status quo in banking, are you?\n\nWe all know that transforming banking forever is not an easy mission, but we’re more than ready to rise to that challenge. We all do it every day; navigating new, unexpected and sometimes even daunting challenges. But we believe in ourselves and trust we can do it. Want to innovate? Go for it. Push for a better way? You Can. If you think you have it in you, this is Where You Can.\n\n\n\nRole Purpose\n\nAs Senior Finance Business Partner, you’ll play a key strategic and operational leadership role within our UK Finance team, reporting to the UK CFO.\n\nYou’ll provide independent financial oversight and insight across the UK Bank, deputise for the UK CFO when required and connect UK Finance with Group Finance teams. The role combines financial control, regulatory oversight, planning and commercial finance to support effective decision-making and sustainable performance.\n\nThis is a visible senior role requiring strong technical expertise, commercial judgement and the confidence to influence and constructively challenge senior stakeholders.\n\n\n\nKey Responsibilities\n\n - Deputise for the UK CFO, including supporting interactions with the Board and Executive Committee.\n\n - Lead the relationship between UK Finance and Group Finance, ensuring services meet UK regulatory and operational requirements.\n\n - Maintain independent oversight of the UK Bank’s financial position, constructively challenging and validating Group Finance outputs.\n\n - Lead UK financial planning and analysis, including budgeting, forecasting and performance reporting.\n\n - Partner with the UK leadership team on business cases, profitability and strategic decision-making.\n\n - Support the review of regulatory submissions and the preparation of Board and Executive Committee papers.\n\n - Monitor compliance with UK regulatory and prudential requirements, escalating risks and control weaknesses appropriately.\n\n - Improve financial processes and reporting to strengthen clarity, accuracy and timeliness.\n\n - Act as a trusted adviser to the UK CFO and senior stakeholders, providing clear financial insight and challenge.\n\n - Contribute financial leadership to strategic initiatives, including growth planning and operational resilience.\n\nSkills & Experience\n\n - A recognised accountancy qualification, such as ACA, ACCA, CIMA or an equivalent, with significant post-qualification experience in financial services.\n\n - Broad finance experience covering financial control, reporting, planning and commercial finance.\n\n - Strong knowledge of UK GAAP and IFRS.\n\n - Experience of regulatory and prudential requirements, including PRA and FCA frameworks, ICAAP, ILAAP, and recovery and resolution planning.\n\n - Experience working within a regulated UK banking environment.\n\n - Strong budgeting, forecasting, performance analysis and business-case development skills.\n\n - Experience working effectively across a matrix organisation.\n\n - Strong stakeholder management and influencing skills, with the confidence to engage and constructively challenge at Board and Executive level.\n\n - Excellent analytical and problem-solving skills, with the ability to simplify complexity and focus on material issues.\n\n - Sound professional judgement, independence and professional scepticism.\n\n - A collaborative, outcome-focused approach, with the ability to take ownership, identify risks early and support shared goals.\n\n\n\nWays of Working & Culture\n\nBuild Trust Together: Take ownership of outcomes, maintain high standards of integrity and create confidence through reliable delivery and strong controls. Work effectively as part of a small, hands-on team, taking accountability for delivery while helping to improve and scale processes as the Finance function grows.\n\nCare Like We Mean It: Support colleagues, provide constructive challenge and create an environment where people can perform at their best.\n\nGrow With The Challenge: Embrace change, continuously develop expertise and proactively seek opportunities to improve ways of working.\n\nSucceed As One: Work collaboratively across teams and functions, recognising that the best outcomes are achieved together.\n\nClear A Bold New Path: Challenge existing processes, champion innovation and help build scalable finance capabilities for the future.\n\n\n\nIf this sounds like you, then we encourage you to dust off that CV and apply!\n\n \n\n*Please note that we are not currently able to sponsor applicants for immigration purposes.\n\n\n\nA little bit more about us! \n\n\n\nClearBank is Where You Can belong: \n\nAt ClearBank we think about Diversity, Equity and Inclusion (DE&I) a lot. Not because we think we should. But because we know we should – how else can we build a happy workforce and be successful as a business. We’re committed to making sure our teams reflect society. And we put energy and effort into making this a place where everyone feels at home, where they’re given the trust and encouragement to do their very best work. Here are some of the things we’re most proud of: \n\n - 42% of our senior management roles are held by women \n\n - Our enhanced family leave policies\n\n - Launching our partnership with Code First Girls \n\n - Increasing awareness of neurodiversity in the workplace through our partnership with the Inclusive Group \n\n\n\nOur hiring process and what you can expect:\n\nApplication: a member of our talent acquisition team will review your application against the key requirements for the role and let you know within two weeks whether you’re moving forward to the next stage; \n\nScreening: You’ll spend 30-45 minutes speaking to one of our recruiters learning more about the role and ClearBank, and we’ll get it know more about you, your experience and how your skills align with the role (this will be via phone or Teams video call). You can expect to hear back from us within seven days following this meeting (if things are taking longer than expected, we’ll let you know that too); \n\nFirst Interview: You’ll spend one hour with a member of our hiring team focusing on your skills, competencies and your ways of working at the same time we’ll give you time to ask more questions about the role, the team and learn more about the ClearBank culture. This will be via Teams. \n\nSecond Interview: This will be a competency-based interview with one or more members of our team.\n\nFinal Stage: You will have a final meeting with the Head of Department. This will be around 45-60 minutes. \n\nOffer: Congratulations! Get ready to transform banking forever! \n\n \n\nOur commitment to you as a candidate: \n\nWe will always try our best to get back to you within seven days of your interview whether you’ve been successful or not and provide you with feedback. Sometimes things take a little longer, so we may not have a decision to share but we will get it touch to let you know we need a little more time. \n\nWe’re unable to provide specific individual feedback at the application or screening stage but know that your application was reviewed and considered carefully. \n\nWe wish you the best of luck with your application and maybe we’ll be celebrating your new role at ClearBank soon! \n\n\n\nEqual Opportunities\n\nClearBank is committed to ensuring equal opportunities throughout every stage of the recruitment process. ClearBank recognises that diversity is vital to the long-term success of the business in the communities and markets in which it operates. ClearBank is also a firm believer that an inclusive culture fosters greater employee engagement and collaboration. \n\nClearBank strives for diversity and inclusion of all forms, including (but not limited to): gender, age, educational and professional background, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief and sexual orientation. \n\nAs part of the Company’s commitment to equal employment opportunity, we provide reasonable adjustments, to candidates during the recruitment process, including to individuals with disabilities. We want to create a safe space that welcomes everyone so please let us know how we can accommodate you. In case you have any accessibility requirements you can share that with our Talent Acquisition team prior to your interview stage, if applicable. \n\n\n\nThe legal bit\n\nBy submitting your CV to ClearBank Limited you are providing your consent for us to use the information you provide for recruitment purposes. For more information on how we manage your data go and check out our Candidate Privacy Notice on the ClearBank website to see how we process, manage and look after your data. You are also allowing us to communicate with you by email and telephone for recruitment purposes. "}],"apiVersion":"1"}