At Commure, we're building the AI Operating System for healthcare, the foundation that defines how care is delivered, documented, and financed. Our platform spans the full care journey: Ambient AI and Dictation eliminating documentation burden at the point of care, intelligent Agents automating patient and revenue workflows, and autonomous RCM processing billions in claims, all on a single AI-native platform integrated with 60+ EHRs.
Healthcare carries a $1 trillion administrative burden and we're at the center of transforming it. Today, 500,000+ clinicians across 500+ healthcare organizations nationwide trust Commure to handle $25B+ in annual claims and support over 200 million patient interactions. Our latest $70M raise at a $7B valuation reflects the confidence the market has placed in this mission. We've also been named to the Fortune Future 50 list and the 2026 AI Breakthrough Awards for “Overall NLP Company of the Year.”
Our team works directly alongside clinicians, not through layers of process, which means the gap between what you build and its impact on patient care is immediate. We move fast, deploy daily, and take full ownership from early thinking to production. If you're energized by hard problems, high stakes, and a team that holds itself to a high bar, you'll find your people here.
The future of healthcare is being built right now. Come deliver this transformation.
About the Role
You'll build AI-native software that makes medical billers dramatically more productive. Billing in America is a messy, meticulous, and a largely manual process. Hospitals have to throw huge administrative teams at it, and small practices bleed cash flow as they struggle to use outdated tools.
Our team, Air Billing, is behind the highest-traffic surfaces in our practice management product: claims, appointments, and payments posting—the workspaces billers and practice staff live in all day. These aren't basic CRUD screens; they're fast, data-dense, keyboard-driven workflows over millions of claims, sitting on real healthcare plumbing (EDI transactions, payer automations). AI is central to how we drive productivity, but we don't solve everything with an agent. We only put LLMs in the loop where day-to-day friction is highest.
We're mid-way through a generational rebuild of these surfaces, and of the frontend and backend architecture beneath them, to keep pace with the company's growth. As a Staff Software Product Engineer, you'll set the technical direction for that rebuild—across multiple teams, not within a single one. Our stack is React 19 / TypeScript on the frontend and Python/FastAPI + PostgreSQL on the backend, with a columnar warehouse for analytics.
What You’ll Do
This is a staff-level role: your job is to raise the ceiling for every team building biller workflows, not to be the fastest individual contributor.
Set the technical direction for the biller-workflow platform—the frontend and backend architecture that multiple teams build on—and drive it to adoption across the RCM engineering org
Establish the standards and patterns other teams follow: component and design-system conventions, data-fetching and API contracts, testing, and observability practices that keep a large, multi-team frontend consistent and fast
Lead the hardest cross-cutting problems end to end, partnering with the teams that own them:
Data-dense tables at scale—server-side grouping, filtering, and virtualized rendering over millions of records
Idempotent, queue-backed bulk operations that safely mutate tens of thousands of records with undo and auditability
A unified claim activity timeline across submissions, payer status, remittances, appeals, and prior auth
Embedding AI where it removes real friction—claim comparison, submission-error reasoning, and rule suggestions
Ensure engineering excellence across teams through architecture reviews, deep code review, and mentorship that levels up engineers beyond your immediate team
Own reliability and performance in production for these surfaces—render and query performance, replica-lag handling, and the health of claim-submission pipelines
Partner with product, design, and billing operations to turn the messiest parts of the billing workflow into software, with feedback loops measured in days, not quarters
What You Have
8+ years building large-scale, full-stack applications — setting technical direction and raising the bar across multiple teams
Org-wide frontend leadership — you've orchestrated the adoption of a design system or shared component architecture across a large organization, established the best practices and patterns behind it, and ensured engineering excellence across multiple teams contributing to one frontend.
You can still go deep: diagnosing and fixing React rendering bottlenecks in complex, data-dense UIs
Strong API and data-layer design — you set the conventions for REST endpoints handling filtering, grouping, and pagination over large datasets, and know how to optimize the queries behind them
A track record leading multi-month, multi-team initiatives — you've driven a large migration or platform rebuild across several teams and shipped it incrementally without breaking users
A force multiplier — you define conventions, review broadly, and mentor engineers across teams to raise the technical bar
Strong debugging and observability instincts — monitoring, logging, and alerting best practices
Excellent communication — you can align both leadership and multiple engineering teams around a shared technical direction
Ownership mindset and strong bias for action — you've owned meaningful product surfaces and driven ambiguous work to completion in an unstructured environment
Deep expertise in TypeScript/React, Python, and PostgreSQL
Nice to Have
Experience with analytical/OLAP stores (StarRocks, ClickHouse, Druid) alongside transactional PostgreSQL
Familiarity with healthcare billing data — EDI X12 (270/271, 276/277, 835, 837), clearinghouses, ERAs/EOBs, denial codes — or a demonstrated ability to master a gnarly domain quickly
Experience shipping LLM-powered features into production workflows, not just demos
Strong product intuition with a track record of influencing UX/UI decisions to improve usability
Experience with developer tooling and CI/CD pipelines for frontend applications
Experience working in highly regulated industries (healthcare, finance, insurance) with a focus on security and compliance
A passion for improving healthcare and healthcare operations in America
Why Join
Shape the technical foundation that many teams—and thousands of practices—build on, in a product billers use for hours every day
Work on hard, satisfying full-stack problems: data-dense UI performance, bulk operations at scale, event timelines, EDI plumbing, and agents embedded in real workflows
Define what best-in-class billing software looks and feels like—our differentiation is workflow speed and polish
Set standards and mentor across an engineering org that's scaling fast, with tight feedback loops from in-house operators
Join mid-rebuild, when the architecture, conventions, and team culture are still highly shapeable
Please be aware that all official communication from us will come exclusively from email addresses ending in @commure.com. Any emails from other domains are not affiliated with our organization.
Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis.
At Commure, we're building the AI Operating System for healthcare, the foundation that defines how care is delivered, documented, and financed. Our platform spans the full care journey: Ambient AI and Dictation eliminating documentation burden at the point of care, intelligent Agents automating patient and revenue workflows, and autonomous RCM processing billions in claims, all on a single AI-native platform integrated with 60+ EHRs.
Healthcare carries a $1 trillion administrative burden and we're at the center of transforming it. Today, 500,000+ clinicians across 500+ healthcare organizations nationwide trust Commure to handle $25B+ in annual claims and support over 200 million patient interactions. Our latest $70M raise at a $7B valuation reflects the confidence the market has placed in this mission. We've also been named to the Fortune Future 50 list and the 2026 AI Breakthrough Awards for “Overall NLP Company of the Year.”
Our team works directly alongside clinicians, not through layers of process, which means the gap between what you build and its impact on patient care is immediate. We move fast, deploy daily, and take full ownership from early thinking to production. If you're energized by hard problems, high stakes, and a team that holds itself to a high bar, you'll find your people here.
The future of healthcare is being built right now. Come deliver this transformation.
About the Role
We are looking for a Senior Recruiter to support Commure's growth across our Engineering, Product, and Design teams. In this pivotal role, you will be instrumental in scaling these orgs through standardized, efficient, effective, and metrics-driven recruiting processes. This role will focus on cultivating strong partnerships with several leaders to find, attract, and retain world-class talent. You will help drive alignment and talent strategy, working with leaders and stakeholders across the business to ensure we continue building the foundational teams that allow Commure to succeed.
This is a hybrid role and requires 3-days in our Mountain View or Los Angeles office.
What You'll Do
Identify creative ways to activate and engage passive Talent in the Engineering, Product, and Design space.
Utilize data to set benchmarks and metrics to create targeted recruiting strategies, while partnering with Leadership to build top talent teams
Apply expertise to meet hiring targets and develop unique full-cycle hiring strategies
Work with hiring teams to design interview plans that capture the right signals to hire top talent
Manage multiple requisitions with active and passive candidates to sustain long-term hiring goals
Create and implement sourcing strategies and workflows to build robust and diverse candidate pipelines
Maintain data hygiene through Ashby to ensure the accuracy of our Talent datasets
What You Have
3+ years of full-cycle recruiting experience with demonstrated success in high-volume Engineering, Product, and Design recruitment
Experience designing and implementing scalable recruiting processes and workflows
Success in scaling a high-growth tech company
Excellent project management skills with the ability to handle both high-volume and targeted recruiting while maintaining quality
Strong stakeholder management experience and ability to work independently
Experience with Engineering, Product, and Design recruiting within the software industry
Please be aware that all official communication from us will come exclusively from email addresses ending in @commure.com. Any emails from other domains are not affiliated with our organization.
Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis.
At Commure, we're building the AI Operating System for healthcare, the foundation that defines how care is delivered, documented, and financed. Our platform spans the full care journey: Ambient AI and Dictation eliminating documentation burden at the point of care, intelligent Agents automating patient and revenue workflows, and autonomous RCM processing billions in claims, all on a single AI-native platform integrated with 60+ EHRs.
Healthcare carries a $1 trillion administrative burden and we're at the center of transforming it. Today, 500,000+ clinicians across 500+ healthcare organizations nationwide trust Commure to handle $25B+ in annual claims and support over 200 million patient interactions. Our latest $70M raise at a $7B valuation reflects the confidence the market has placed in this mission. We've also been named to the Fortune Future 50 list and the 2026 AI Breakthrough Awards for “Overall NLP Company of the Year.”
Our team works directly alongside clinicians, not through layers of process, which means the gap between what you build and its impact on patient care is immediate. We move fast, deploy daily, and take full ownership from early thinking to production. If you're energized by hard problems, high stakes, and a team that holds itself to a high bar, you'll find your people here.
The future of healthcare is being built right now. Come deliver this transformation.
About the Role
Join Commure as an Enterprise Account Executive for Strongline and take ownership of a growing territory as we expand into new enterprise visibility solutions. You'll drive some of our largest and most strategic revenue growth opportunities. We're seeking passionate relationship builders and deal-makers to accelerate our mission. Reporting to the VP of Sales within the Strongline Sales team, you'll be a key player in our enterprise growth.
What You'll Do
Strategic Sales Management: Own the full sales cycle, from lead generation through contract negotiation, engaging internal and external resources to maximize results.
Revenue Achievement: Consistently meet and exceed quarterly and annual revenue targets.
Relationship Cultivation: Build and maintain strong relationships with prospective clients at all stages of the sales process.
Consultative Solution Selling: Deliver tailored, consultative solutions that address client needs and drive business outcomes.
Sales Operations: Accurately track customer contact information, deal management, and forecast sales
High-Value Deal Closure: Drive and close large deals ($1M+), while also identifying and capitalizing on land-and-expand opportunities within our growing enterprise visibility platform.
Exceed Quota: Proactively generate new business through your existing relationships, self-driven initiatives, inbound lead management, industry events, and strategic renewals and upsells.
Contract Negotiation: Develop winning strategies, build key stakeholder relationships, scope solution requirements, and negotiate deals through contract signing.
Client Performance Management: Drive revenue growth within existing accounts and expand into new enterprise solutions by delivering against client performance metrics.
Pipeline Development: Identify, prioritize, and qualify key buying influences, and effectively guide them through the sales process.
Industry Expertise: Cultivate relationships with customers, decision-makers, and thought leaders, and stay abreast of new product developments and their potential market impact.
What You Have
Extensive Healthcare Sales Experience: 8+ years of experience selling into large healthcare systems, engaging with C-level executives (CNOs, CIOs, CTOs) and high-level operational leaders (VPs, Directors).
Sales Cycle Expert: Proven expertise in building pipelines, moving opportunities through complex sales cycles, and effectively presenting and discussing solutions with key decision-makers. You know how to \"drive a deal.”
Passionate Evangelist: A highly energetic and driven individual with a strong sense of urgency and a deep belief in our mission.
Collaborative Team Player: Understanding of early-stage company dynamics and the importance of teamwork. You thrive in fast-paced, resource-constrained environments and embrace the \"build-it-yourself\" ethos.
Proven Track Record: Consistently achieved and exceeded revenue targets and sales goals.
SFDC Proficiency: Expert-level experience using Salesforce for forecasting, opportunity management, and reporting.
Consultative Sales Approach: Exceptional consultative sales skills, including the ability to define customer needs, qualify opportunities, present tailored solutions, and articulate business outcomes.
Please be aware that all official communication from us will come exclusively from email addresses ending in @commure.com. Any emails from other domains are not affiliated with our organization.
Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis.
At Commure, we're building the AI Operating System for healthcare, the foundation that defines how care is delivered, documented, and financed. Our platform spans the full care journey: Ambient AI and Dictation eliminating documentation burden at the point of care, intelligent Agents automating patient and revenue workflows, and autonomous RCM processing billions in claims, all on a single AI-native platform integrated with 60+ EHRs.
Healthcare carries a $1 trillion administrative burden and we're at the center of transforming it. Today, 500,000+ clinicians across 500+ healthcare organizations nationwide trust Commure to handle $25B+ in annual claims and support over 200 million patient interactions. Our latest $70M raise at a $7B valuation reflects the confidence the market has placed in this mission. We've also been named to the Fortune Future 50 list and the 2026 AI Breakthrough Awards for “Overall NLP Company of the Year.”
Our team works directly alongside clinicians, not through layers of process, which means the gap between what you build and its impact on patient care is immediate. We move fast, deploy daily, and take full ownership from early thinking to production. If you're energized by hard problems, high stakes, and a team that holds itself to a high bar, you'll find your people here.
The future of healthcare is being built right now. Come deliver this transformation.
The Revenue Cycle Management team is hiring for an Engineering Manager to join the team. We build software that helps medical practices get paid accurately. This role leads the engineering team that owns the money-in path: everything from when an insurer says how much they'll pay, to when that payment is on the books, verified against the bank, and the patient knows what they still owe.
You will manage a team of ~6 engineers across the full payments surface, reading insurer payment files, matching them to the right claims, recording money on visits, reconciling with bank deposits, calculating patient balances and collections, and partnering with the team that builds the financial reports clinics rely on.
A near-term priority is to hire 2 engineers to strengthen the team. You are the people leader and delivery owner: hiring, coaching, planning, and shipping outcomes, while staying close enough to the systems to set technical direction and unblock hard problems.
Together with teams that submit claims, handle denials, and build financial reporting, this group covers the path from \"insurance paid us\" to \"the books are right, the patient knows what they owe, and leadership can trust the numbers.\"
Reading insurer payment files
Insurers send payment detail files (and paper explanations of benefits) through many networks and formats. The team ingests those files, turns them into structured payment records, and keeps each claim's status up to date as money comes in. This is the start of the pipeline — everything downstream depends on it being correct.
Matching payments to the right claims
Each payment line has to be linked back to the claim we originally submitted. Payers often send incomplete or inconsistent identifiers, so we use scoring across many signals (patient info, policy numbers, providers, amounts) and test changes on historical data before they affect real money.
Recording payments on the books
Once matched, payments are recorded on the correct visit using per-clinic rules — what to write off, what to shift to the patient, how contractual rates apply. Corrections use safe reverse-and-repost flows so history stays auditable. The books have to balance; \"close enough\" is not good enough.
Matching payments to the bank
For many customers, we verify that insurer checks actually landed in the clinic's bank account — using live bank connections, standard bank files, and scanned deposit slips. Until the deposit is verified, automatic recording of payments can be held. This includes the messy long tail of check numbers and payer names that don't match cleanly.
Patient balances and collections
After insurance pays, we calculate what the patient still owes and feed statements, the patient payment experience, credits, refunds, and collections. Balance logic has to keep up whenever posting or clinic rules change.
Financial reports clinics trust
The payment and ledger work this team owns feeds the reports and dashboards clinics use to run the business. You will partner closely with our financial reporting team so that billing, recorded payments, patient balances, and reports stay in agreement — catching drift early rather than after a customer notices it.
Scale: Large volumes of visits and payment lines, background jobs and scheduled pipelines, rule engines with hundreds of clinic-specific conditions, and zero tolerance for balances that don't add up.
People & team leadership
Manage a team of ~6 engineers across payment file processing, matching, ledger recording, bank reconciliation, patient balances/collections, and integration with financial reporting.
Hire 2 engineers as an immediate priority; then continue to coach, retain, and grow the team through performance reviews, career development, and a healthy on-call culture.
Balance shipping new work vs. keeping money systems reliable — roadmap delivery without burning people out or risking incorrect balances.
Grow senior engineers who can deeply own areas (matching, posting, bank recon, patient billing) while the team still operates as one unit.
Technical & product leadership
Set direction for the full path: payment file to match to claim to record on books to adjust to verify in bank to patient balance to reports — where to invest for accuracy, reliability, and trust.
Align with neighboring teams (claims submission, denials, financial reporting, patient product, and operations) so handoffs are clear and problems are caught early.
Invest in visibility and operability: the ability to follow a payment from the insurer's file all the way to a patient balance and a report row — with dashboards and runbooks that work when something breaks overnight.
Guide careful changes to large databases and long-running jobs, with clear rollout and rollback plans.
Execution & planning
Own quarterly planning and goals; break large initiatives into small, shippable steps (better matching, higher bank match rates, faster/safer recording, fewer patient-balance surprises, clearer reporting handoffs).
Represent the team with product, operations, and leadership; communicate tradeoffs clearly.
Reduce repetitive support work: push clinic configuration toward self-service tools instead of one-off engineering changes.
Our Tech Stack
Backend: Python (FastAPI)
Database: PostgreSQL
Caching: Redis
Async processing: Background jobs, task queues, and schedulers for batch payment processing
Cloud: Major public cloud provider
Monitoring: Prometheus + Grafana
Frontend: React (and some Vue), plus reporting product surfaces
Collaboration: Notion, Linear
What You Have
Required
3+ years managing software engineers (hiring, performance, career growth), with experience leading a team of roughly 5-8+ engineers on backend-heavy systems
Track record shipping and operating financial, payments, billing, reconciliation, accounting, or collections systems in production — you understand why money systems can't be \"eventually correct.\"
Strong enough technical judgment on large databases, background pipelines, and complex business rules to challenge designs, prioritize investment, and unblock escalations — without needing to write every line of code.
Experience partnering with operations or customer-facing teams when correctness and clear explanations matter.
Clear written and verbal communication; comfort owning incidents and summarizing them for stakeholders.
Strongly preferred
Healthcare billing, insurance payments, patient accounting, bank reconciliation, or practice-management background — or deep fintech / accounting-platform experience.
Experience with file-based integrations, matching/reconciliation problems, or high-volume batch pipelines.
Experience keeping operational systems and financial reports in agreement.
History of improving on-call quality, reducing time to recover from incidents, and testing high-risk automation before it ships.
Experience growing senior engineers across multiple problem areas on one team.
Please be aware that all official communication from us will come exclusively from email addresses ending in @commure.com. Any emails from other domains are not affiliated with our organization.
Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis.
At Commure, we're building the AI Operating System for healthcare, the foundation that defines how care is delivered, documented, and financed. Our platform spans the full care journey: Ambient AI and Dictation eliminating documentation burden at the point of care, intelligent Agents automating patient and revenue workflows, and autonomous RCM processing billions in claims, all on a single AI-native platform integrated with 60+ EHRs.
Healthcare carries a $1 trillion administrative burden and we're at the center of transforming it. Today, 500,000+ clinicians across 500+ healthcare organizations nationwide trust Commure to handle $25B+ in annual claims and support over 200 million patient interactions. Our latest $70M raise at a $7B valuation reflects the confidence the market has placed in this mission. We've also been named to the Fortune Future 50 list and the 2026 AI Breakthrough Awards for “Overall NLP Company of the Year.”
Our team works directly alongside clinicians, not through layers of process, which means the gap between what you build and its impact on patient care is immediate. We move fast, deploy daily, and take full ownership from early thinking to production. If you're energized by hard problems, high stakes, and a team that holds itself to a high bar, you'll find your people here.
The future of healthcare is being built right now. Come deliver this transformation.
We’re hiring an AI & Technology Finance leader to own financial planning and business partnership for our Engineering, Product & Design (EPD) and General & Administrative (G&A) organizations. You’ll gain experience across the full cost side of the P&L: OpEx, headcount, capital allocation, and operating leverage. You’ll own the R&D + G&A spend and headcount envelope, partner directly with technical and corporate leaders, and help build the infrastructure and tools needed to scale these functions in a fast-paced, pre-IPO healthcare technology environment. Critically, you’ll also drive the company’s AI and LLM strategy across finance and the teams you support.
Business Partnership & Relationship Building: Forge trusted relationships and serve as the primary finance partner to EPD and G&A leadership. Translate financial data into clear, actionable insights that drive engineering, product, and corporate decision-making.
Drive the AI & LLM Strategy: Define and drive the company’s AI/LLM strategy across finance and the EPD/G&A functions. Identify and prioritize value-led AI pilots, stand up LLM-powered forecasting, reporting, and automation, set governance and upskilling standards, quantify the ROI of AI investments, and partner with technical leaders on AI build-vs-buy and compute/infrastructure spend.
Own the R&D + G&A Spend Envelope: Own OpEx and headcount for EPD and G&A end-to-end. Set spend and hiring guardrails, give leaders early visibility into risks and trade-offs, and protect operating leverage as the company scales.
Workforce & Headcount Planning: Build bottoms-up headcount models and a dollar-based resource envelope. Partner with People/Talent and functional leaders to sequence hiring against the product roadmap, compliance needs, and operational scale.
Financial Planning & Forecasting: Lead annual planning, quarterly reforecasts, and monthly updates with clear assumptions and crisp variance narratives. Own the EPD/G&A budget and expense plan.
SaaS, Vendor & Cost Optimization: Partner with Procurement to manage internal tooling and SaaS spend. Run a tracked pipeline of renewals, vendor rationalization, and efficiency opportunities.
Ad Hoc Modeling & Scenario Planning: Build sophisticated models to evaluate unit economics, ROI of R&D and infrastructure investments, build-vs-buy decisions, and overall capital efficiency.
Systems & Process Building: Design and implement scalable, automated forecasting and reporting processes and the data infrastructure behind them.
6+ years in FP&A, strategic finance, banking, and/or consulting, with a tour of duty in a high-growth, unstructured environment
Experience partnering with R&D/Engineering/Product and/or G&A functions; comfort with headcount-driven cost structures and OpEx management
Hands-on LLM literacy (e.g., Claude Cowork & Code) and a clear point of view on applying AI to finance and operations
Bias for action and ability to drive multiple, concurrent projects to completion
Excellent communication, with the ability to distill complex financial topics into clear, compelling narratives
Comfort in a high-visibility role; confident presenting to senior executives and external partners
Experience with core finance and sales tech stack (e.g., NetSuite, Salesforce) and FP&A platforms (e.g., Pigment, Anaplan, Adaptive)
Familiarity with SQL and low/no-code dashboarding tools (e.g., Retool, Looker) is a plus
Experience in healthcare SaaS, M&A integration, and/or exposure to enterprise deal structures is a plus
STEM degree and/or CFA charterholder is a plus
Please be aware that all official communication from us will come exclusively from email addresses ending in @commure.com. Any emails from other domains are not affiliated with our organization.
Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis.
At Commure, we're building the AI Operating System for healthcare, the foundation that defines how care is delivered, documented, and financed. Our platform spans the full care journey: Ambient AI and Dictation eliminating documentation burden at the point of care, intelligent Agents automating patient and revenue workflows, and autonomous RCM processing billions in claims, all on a single AI-native platform integrated with 60+ EHRs.
Healthcare carries a $1 trillion administrative burden and we're at the center of transforming it. Today, 500,000+ clinicians across 500+ healthcare organizations nationwide trust Commure to handle $25B+ in annual claims and support over 200 million patient interactions. Our latest $70M raise at a $7B valuation reflects the confidence the market has placed in this mission. We've also been named to the Fortune Future 50 list and the 2026 AI Breakthrough Awards for “Overall NLP Company of the Year.”
Our team works directly alongside clinicians, not through layers of process, which means the gap between what you build and its impact on patient care is immediate. We move fast, deploy daily, and take full ownership from early thinking to production. If you're energized by hard problems, high stakes, and a team that holds itself to a high bar, you'll find your people here.
The future of healthcare is being built right now. Come deliver this transformation.
We are looking for a Data Operations Analyst to join our RCM Global Operations team. This individual will be responsible for ensuring the accuracy and reliability of key processes and data, supporting our mission to improve the efficiency and effectiveness of healthcare providers.
This is a high-impact role requiring extreme attention to detail, a focus on quality, and the ability to work across different functions to maintain the highest standards. The role requires a commitment to excellence, the ability to handle ambiguity, and a passion for continuous improvement.
Quality Assurance and Documentation: Conduct quality assurance checks on operational processes, ensuring that all details are correct and there are zero errors.
Process Adherence: Follow detailed processes meticulously and ensure documentation is comprehensive and up-to-date.
Data Analysis: Analyze large datasets and perform quality checks using SQL and other tools to identify discrepancies, optimize processes, and support business decisions.
Instruction Creation: Write detailed instructions and process documents, ranging from simple to complex, to guide internal teams effectively.
Communication: Communicate clearly and effectively in both written and verbal formats, ensuring that complex topics are explained in an easily understandable manner.
Cross-Team Collaboration: Work closely with different teams, such as Product, Engineering, Sales, and Account Management, to uphold quality standards and solve emerging issues.
Education: Bachelor’s degree in Computer Science, Data Science, Mathematics, Statistics, Economics, or a related field, or equivalent work experience
Extreme Attention to Detail: Ability to spot discrepancies and ensure accuracy in all aspects of the role.
SQL Proficiency: Experience with SQL for data querying and analysis, including working with large datasets to maintain data integrity.
Strong Documentation Skills: Ability to create, maintain, and follow detailed process documentation.
Communication Skills: Excellent written and verbal communication skills, capable of explaining complex topics clearly.
Ownership and Accountability: A mindset of taking full ownership of responsibilities and a commitment to high-quality output.
Adaptability: Ability to thrive in a fast-paced, dynamic environment and manage ambiguity effectively.
Shift Detail: Night shift, (10:00 pm, BST - 7:00 am, BST)
Workdays: Monday to Friday
Please be aware that all official communication from us will come exclusively from email addresses ending in @commure.com. Any emails from other domains are not affiliated with our organization.
Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis.
At Commure, we're building the AI Operating System for healthcare, the foundation that defines how care is delivered, documented, and financed. Our platform spans the full care journey: Ambient AI and Dictation eliminating documentation burden at the point of care, intelligent Agents automating patient and revenue workflows, and autonomous RCM processing billions in claims, all on a single AI-native platform integrated with 60+ EHRs.
Healthcare carries a $1 trillion administrative burden and we're at the center of transforming it. Today, 500,000+ clinicians across 500+ healthcare organizations nationwide trust Commure to handle $25B+ in annual claims and support over 200 million patient interactions. Our latest $70M raise at a $7B valuation reflects the confidence the market has placed in this mission. We've also been named to the Fortune Future 50 list and the 2026 AI Breakthrough Awards for “Overall NLP Company of the Year.”
Our team works directly alongside clinicians, not through layers of process, which means the gap between what you build and its impact on patient care is immediate. We move fast, deploy daily, and take full ownership from early thinking to production. If you're energized by hard problems, high stakes, and a team that holds itself to a high bar, you'll find your people here.
The future of healthcare is being built right now. Come deliver this transformation.
About the Role
We’re seeking a Senior Operations Manager to lead strategic initiatives and own high-impact processes within our Business Operations team, specifically focused on denials management and claims optimization. In this role, you’ll lead cross-functional efforts to proactively reduce denials, improve revenue capture, and drive scalable operational improvements across a broad client portfolio. You will be accountable for outcomes, leading root-cause investigations, designing repeatable processes, managing performance metrics, and collaborating closely with product, engineering, sales, and account management to refine tools and workflows.
This role requires a strategic thinker with a builder’s mindset, a sharp operational skillset, and a strong technical orientation. You'll take ownership of some of our most complex and high-priority business challenges where thoughtful analysis, process design, and executional excellence will make the difference.
This full-time position is based on-site in our Mountain View, CA office, 5 days a week.
What You’ll Do
Lead Denials Management Strategy: Oversee the claims lifecycle from post-submission to resolution, with an emphasis on denial trends. Design and implement scalable solutions that reduce friction and revenue loss.
Drive Root Cause Analysis: Investigate systemic issues behind rejections and denials using structured analysis, and implement preventative solutions to improve operational efficiency.
Own Key Operational Metrics: Manage throughput, denial rates, and other key metrics for high-profile client accounts. Use data to surface insights and drive continuous improvement.
Build and Scale Processes: Design repeatable, automated workflows that enable operational scale and reduce manual effort. Collaborate with product and engineering to define requirements for internal tooling.
Client Partnership: Serve as a subject matter expert for critical accounts. Partner with account managers and clients to troubleshoot issues and implement operational improvements.
What You Have
4+ years of relevant experience in healthcare operations, revenue cycle management, healthcare consulting, or related roles. Experience in high-growth or tech-enabled healthcare environments is a strong plus.
Strong analytical skills, with the ability to independently perform data analysis (Excel required; SQL strongly preferred). You're comfortable making data-driven decisions.
Operational leadership experience with a track record of managing cross-functional initiatives and improving process performance at scale.
Systems thinker: You naturally zoom out to see patterns and zoom in to identify root causes. You understand how people, processes, and technology interact to create value.
Ownership mindset: You hold yourself and others to high standards and take accountability for results, not just tasks.
Excellent communicator: You translate complexity into clarity—for both internal stakeholders and external clients.
Bias for action: You thrive in fast-paced environments and are comfortable navigating ambiguity and evolving priorities.
Please be aware that all official communication from us will come exclusively from email addresses ending in @commure.com. Any emails from other domains are not affiliated with our organization.
Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis.
At Commure, we're building the AI Operating System for healthcare, the foundation that defines how care is delivered, documented, and financed. Our platform spans the full care journey: Ambient AI and Dictation eliminating documentation burden at the point of care, intelligent Agents automating patient and revenue workflows, and autonomous RCM processing billions in claims, all on a single AI-native platform integrated with 60+ EHRs.
Healthcare carries a $1 trillion administrative burden and we're at the center of transforming it. Today, 500,000+ clinicians across 500+ healthcare organizations nationwide trust Commure to handle $25B+ in annual claims and support over 200 million patient interactions. Our latest $70M raise at a $7B valuation reflects the confidence the market has placed in this mission. We've also been named to the Fortune Future 50 list and the 2026 AI Breakthrough Awards for “Overall NLP Company of the Year.”
Our team works directly alongside clinicians, not through layers of process, which means the gap between what you build and its impact on patient care is immediate. We move fast, deploy daily, and take full ownership from early thinking to production. If you're energized by hard problems, high stakes, and a team that holds itself to a high bar, you'll find your people here.
The future of healthcare is being built right now. Come deliver this transformation.
About The Role
As a Senior Operations Manager, you will play a pivotal role in our Operations team focusing on Revenue-Cycle Management, by working across the whole organization (Product, Eng, Operations, Sales, Account Management) to define critical business processes. You will have end-to-end ownership - ensuring efficient execution and a seamless onboarding process for clients and driving business metrics. This is an incredibly high-visibility, high-impact, high-autonomy role that will quickly expand to cover more and more emergent business problem areas. Successfully navigating and solving our hyper-growth challenges will lead to rapid growth in role and responsibility.
This full-time position requires working 5 days a week in our Mountain View, CA office.
What You'll Do
Build out scalable infrastructure to improve operational efficiencies and directly impact top-line revenue and bottom-line profitability
Contribute to the design and implementation of systems and processes that facilitate scalability and efficiency in a hyper-growth environment
Solve complex, ambiguous business problems and drive and own operational metrics (productivity, quality, scalability)
Be responsible for owning key operational metrics, productivity is based off pushing metrics forward not time
Engage in cross-functional collaboration with key internal stakeholders, including our Product, Engineering, and Account Management teams
What You Have
3+ years of experience in software or data engineering, consulting, investment banking, or in operations at a fast-paced SaaS tech company
B. S. or M.S. in a quantitative field, such as Statistics, Applied Mathematics, Engineering, Computer Science, or Data Science from a top 20 university
Advanced in SQL and Python, experience with Retool, API & Web Scraping a bonus
Experience driving results as an IC and working with technical teams to drive scalable architecture
Ability to drive the entire project management process, ensuring timely and qualitative onboarding and continuous improvement of our key metrics.
Demonstrated drive, intellectual curiosity, attention to detail, and a proven record of success.
Comfort in Chaos: You are comfortable working in an autonomous environment, can expertly prioritize and have a knack for identifying internal and external blockers.
Entrepreneurial self-starter. Thrive in a fast-paced environment and independently capable of seeking information, corralling resources, and delivering results without waiting for direction
Please be aware that all official communication from us will come exclusively from email addresses ending in @commure.com. Any emails from other domains are not affiliated with our organization.
Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis.
At Commure, we're building the AI Operating System for healthcare, the foundation that defines how care is delivered, documented, and financed. Our platform spans the full care journey: Ambient AI and Dictation eliminating documentation burden at the point of care, intelligent Agents automating patient and revenue workflows, and autonomous RCM processing billions in claims, all on a single AI-native platform integrated with 60+ EHRs.
Healthcare carries a $1 trillion administrative burden and we're at the center of transforming it. Today, 500,000+ clinicians across 500+ healthcare organizations nationwide trust Commure to handle $25B+ in annual claims and support over 200 million patient interactions. Our latest $70M raise at a $7B valuation reflects the confidence the market has placed in this mission. We've also been named to the Fortune Future 50 list and the 2026 AI Breakthrough Awards for “Overall NLP Company of the Year.”
Our team works directly alongside clinicians, not through layers of process, which means the gap between what you build and its impact on patient care is immediate. We move fast, deploy daily, and take full ownership from early thinking to production. If you're energized by hard problems, high stakes, and a team that holds itself to a high bar, you'll find your people here.
The future of healthcare is being built right now. Come deliver this transformation.
About The Role
As part of our Sales Development team, you’ll be on the frontlines of building lasting customer relationships and showcasing the value of our ambient documentation product. You’ll be an instrumental part of our revenue growth, guiding customers from first touch and beyond - making sure every client feels supported and successful. You won’t just follow processes; you’ll own outcomes, solve tough business problems, and help shape how we scale.
This role requires candidates to be onsite 5 days per week in our Mountain View, CA
What You'll Do
Make cold calls and qualify accounts while launching targeted outbound campaigns into high potential accounts
Leverage intent marketing and community intelligence tools (e.g., CommonRoom) to efficiently target and prioritize high-intent prospects, optimizing outreach and conversion strategies across key healthcare segments
Collaborate with the sales leadership to improve outbound motion that drive revenue growth
Manage customer relationships and own the delivery of exceptional experiences for every customer
Speak at a high level about our ambient documentation product to customers
Breakdown hairy, challenging business problems
Own execution and outcomes
Drive operational metrics (process throughput, defect rate, etc.)
Understand the business in-and-out to be proactive about solving emerging problems
Run outreach with customers via phone/email/demo call
Commitment to delivering customer value by thoroughly understanding clients' use cases and aligning them with Commure’s best practices
What You Have
Strong strategic mindset and ability to contribute to and execute go-to-market (GTM) approach, including identifying target accounts, developing outreach, and refining prospecting based on market feedback
Bachelor’s degree or equivalent work experience
Strong communication skills, both written and oral
Interest in AI and utilizing tools to improve work efficiencies
Extremely flexible with an ability to multitask, prioritize, and manage time effectively
Process oriented, organized, and able to work well in unstructured environments
Proficiency in documenting and developing best practices to enable incremental improvement for the Implementation team through each new onboarding experience
Expertise in project management: You have experience deploying multiple projects in a fast-paced environment. You take pride in being on top of things
Energized By People: You love interacting with customers and consistently seek to deliver a great customer experience
Truth Seeker: You are relentless in searching for truth, asking questions, and always seeking to understand a customer's requests
Comfort in Chaos: You are comfortable working in an autonomous environment, can expertly prioritize and have a knack for identifying internal and external blockers
Resourceful Prospecting Mentality: You don't rely on a single playbook. You think creatively across channels - social, community, warm intros, events, and beyond - to find and engage prospects that others miss. You know how to generate pipeline with minimal resources and aren't afraid to get scrappy
Consistent, Repeatable Performance: You have a proven track record of not just hitting a number one month or one quarter, but sustaining high performance over time. You understand the difference between a lucky streak and a repeatable system, and you build toward the latter
Creative Pipeline Thinking: You are constantly testing new approaches, learning from what doesn't work, and iterating. You bring genuine curiosity to prospecting and push yourself to think beyond conventional outbound techniques
Thrives in an Evolving GTM Motion: You are energized - not intimidated - by a sales motion that is still being refined. You can operate effectively with incomplete playbooks, contribute to shaping the process as you go, and help identify what's working and what needs to change
Competitive Awareness and Differentiation: You understand that this is a crowded market with no shortage of competitors. You take the time to deeply understand the competitive landscape, know how to position Commure's value clearly and confidently, and can articulate why we win without relying on feature comparisons alone
Strong Discovery and Qualification Skills: You know that the best reps don't just pitch - they listen. You are skilled at running structured discovery conversations, asking layered questions that reveal real pain, and qualifying opportunities with precision so the right deals move forward and the wrong ones don't waste anyone's time
Please be aware that all official communication from us will come exclusively from email addresses ending in @commure.com. Any emails from other domains are not affiliated with our organization.
Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis.
At Commure, we're building the AI Operating System for healthcare, the foundation that defines how care is delivered, documented, and financed. Our platform spans the full care journey: Ambient AI and Dictation eliminating documentation burden at the point of care, intelligent Agents automating patient and revenue workflows, and autonomous RCM processing billions in claims, all on a single AI-native platform integrated with 60+ EHRs.
Healthcare carries a $1 trillion administrative burden and we're at the center of transforming it. Today, 500,000+ clinicians across 500+ healthcare organizations nationwide trust Commure to handle $25B+ in annual claims and support over 200 million patient interactions. Our latest $70M raise at a $7B valuation reflects the confidence the market has placed in this mission. We've also been named to the Fortune Future 50 list and the 2026 AI Breakthrough Awards for “Overall NLP Company of the Year.”
Our team works directly alongside clinicians, not through layers of process, which means the gap between what you build and its impact on patient care is immediate. We move fast, deploy daily, and take full ownership from early thinking to production. If you're energized by hard problems, high stakes, and a team that holds itself to a high bar, you'll find your people here.
The future of healthcare is being built right now. Come deliver this transformation.
About the Role
As an Operations Manager at Commure, you will play a pivotal role in our Operations team focusing on Revenue-Cycle Management. You will work across the whole organization (Product, Eng, Operations, Sales, Account Management) to define critical business processes. You will have end-to-end ownership - ensuring efficient execution and a seamless client onboarding process and driving business metrics. This is an incredibly high-visibility, high-impact, high-autonomy role that will quickly expand to cover more and more emergent business problem areas. Successfully navigating and solving our hyper-growth challenges will lead to rapid growth in role and responsibility.
This position is 100% remote based in the United States.
What You'll Do
Drive client growth through operational optimization and new growth initiatives
Drive operational metrics (process throughput, defect rate, etc.)
Focus on 80% account management and 20% on process improvement/cross-functional initiatives
Own the day-to-day management of accounts, prioritize and resolve escalations as they arise, and proactively identify opportunities to improve processes and operations beyond immediate client needs.
Develop and standardize internal processes, reporting, training and documentation as we scale our customer base by 5-10x over the coming 12 months
Ensure the efficient and timely execution of all essential aspects of internal operations projects.
Engage in cross-functional collaboration with key internal stakeholders, including our Product, Engineering, Billing, Launcher, Account Management, and other Operations teams.
Contribute to the design and implementation of systems and processes that facilitate scalability and efficiency.
Breakdown complex, challenging business problems
Own execution and outcomes
Understand the business in-and-out to be proactive about solving emerging problems
Act as the primary point of contact for 12+ accounts representing $1M+ in annual recurring revenue
Effectively manage client relationships, ensuring satisfaction and maximizing retention.
10-20% travel required
What You Have
3-5 years of experience in consulting, investment banking, or operations at a fast-paced SaaS tech company
Experience with SQL + Excel
Energized By People: You love interacting with customers and consistently seek to deliver a great customer experience
Expertise in project management: You have experience deploying multiple projects in a fast-paced environment. You take pride in being on top of things
Truth Seeker: You are relentless in searching for truth, asking questions, and always seeking to understand a customer's requests
Project Confidence: You are humbly confident and can lead a client meeting and discuss difficult subjects while projecting confidence and trust
Comfort in Chaos: You are comfortable working in an autonomous environment, can expertly prioritize and have a knack for identifying internal and external blockers
Demonstrated drive, intellectual curiosity, attention to detail, and a proven record of success.
Commitment to delivering customer value by thoroughly understanding clients' use cases and aligning them with Commure's best practices.
Experience working cross-functionally with sales, operations, and engineering teams to address clients' needs and support company objectives.
Proficiency in documenting and developing best practices to enable incremental improvement for the Implementation team through each new onboarding experience.
Experience in the RCM (Revenue Cycle Management) space and/or prior start-up experience is a bonus
Please be aware that all official communication from us will come exclusively from email addresses ending in @commure.com. Any emails from other domains are not affiliated with our organization.
Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis.
At Commure, we're building the AI Operating System for healthcare, the foundation that defines how care is delivered, documented, and financed. Our platform spans the full care journey: Ambient AI and Dictation eliminating documentation burden at the point of care, intelligent Agents automating patient and revenue workflows, and autonomous RCM processing billions in claims, all on a single AI-native platform integrated with 60+ EHRs.
Healthcare carries a $1 trillion administrative burden and we're at the center of transforming it. Today, 500,000+ clinicians across 500+ healthcare organizations nationwide trust Commure to handle $25B+ in annual claims and support over 200 million patient interactions. Our latest $70M raise at a $7B valuation reflects the confidence the market has placed in this mission. We've also been named to the Fortune Future 50 list and the 2026 AI Breakthrough Awards for “Overall NLP Company of the Year.”
Our team works directly alongside clinicians, not through layers of process, which means the gap between what you build and its impact on patient care is immediate. We move fast, deploy daily, and take full ownership from early thinking to production. If you're energized by hard problems, high stakes, and a team that holds itself to a high bar, you'll find your people here.
The future of healthcare is being built right now. Come deliver this transformation.
About the Role
We require an Accountant who will be responsible to perform the day to day GL accounting functions that include but is not limited to Management of Accounts Payable, general ledger, performing Accruals, Prepayments, along with Month end close responsibilities. This role will also require incorporation of tax and vat regulations while performing assigned duties.
What You’ll Do
Review, store and Book Vendor bills
Perform Day to Day GL accounting
Keep track of Accruals & Prepayments
Ensure AP transactions are booked in the correct GL Code
Prepare VDS & TDS summary
Perform Month end Close tasks
Perform Balance Sheet Reconciliation to ensure financial books represent a true and fair view
Maintain liaison with all departments to communicate and resolve financial issues as they arise.
What You Have
Bachelor’s Degree in Accounting/Finance
Enrollment with IFAC Member body is preferred
0-2 years of relevant experience
Basic knowledge of IFRS
Intermediate Excel & ERP Skills
Good at communicating with English
Shift Detail: Hybrid shift, (3:00 pm, BST - 12:00 am, BST)
Workdays: Monday to Friday
Please be aware that all official communication from us will come exclusively from email addresses ending in @commure.com. Any emails from other domains are not affiliated with our organization.
Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis.
At Commure, we're building the AI Operating System for healthcare, the foundation that defines how care is delivered, documented, and financed. Our platform spans the full care journey: Ambient AI and Dictation eliminating documentation burden at the point of care, intelligent Agents automating patient and revenue workflows, and autonomous RCM processing billions in claims, all on a single AI-native platform integrated with 60+ EHRs.
Healthcare carries a $1 trillion administrative burden and we're at the center of transforming it. Today, 500,000+ clinicians across 500+ healthcare organizations nationwide trust Commure to handle $25B+ in annual claims and support over 200 million patient interactions. Our latest $70M raise at a $7B valuation reflects the confidence the market has placed in this mission. We've also been named to the Fortune Future 50 list and the 2026 AI Breakthrough Awards for “Overall NLP Company of the Year.”
Our team works directly alongside clinicians, not through layers of process, which means the gap between what you build and its impact on patient care is immediate. We move fast, deploy daily, and take full ownership from early thinking to production. If you're energized by hard problems, high stakes, and a team that holds itself to a high bar, you'll find your people here.
The future of healthcare is being built right now. Come deliver this transformation.
We’re seeking an experienced GRC Lead to drive Commure’s governance, risk, and compliance strategy across our global operations.
In this critical leadership role, you will act as the architect of our compliance framework, owning the end-to-end compliance lifecycle — from policy design and risk assessment to audit coordination and organization-wide awareness.
As the GRC Lead, you’ll work at the intersection of technology, security, and healthcare regulation, ensuring that our products and operations adhere to the highest standards of integrity, data protection, and operational excellence.
Design, implement, and oversee comprehensive IT compliance and governance programs aligned with HIPAA, GDPR, CCPA, and other data privacy regulations.
Develop and continuously refine IT security policies, standards, and procedures to balance compliance rigor with operational efficiency.
Validate and approve IT processes and activities to ensure conformance with regulatory and organizational mandates.
Act as the primary liaison between internal stakeholders, executive leadership, and external auditors on all compliance-related matters.
Build and maintain a robust risk management framework to proactively identify, assess, and mitigate IT and operational risks.
Conduct regular risk assessments, internal audits, and control evaluations to detect vulnerabilities and compliance gaps.
Perform physical security audits and validate adherence to standards across facilities and third-party locations.
Manage internal and external audit processes, ensuring preparedness, accuracy, and timely resolution of findings.
Conduct periodic compliance inspections across organizational and vendor sites to validate adherence to policies.
Track, report, and close remediation actions while driving continuous improvement of compliance systems and procedures.
Design and deliver engaging compliance and security awareness training programs for employees at all levels.
Serve as a trusted advisor to leadership and business units on compliance strategy, risk mitigation, and program effectiveness.
Prepare comprehensive compliance reports, dashboards, and presentations for executive stakeholders and the Head of Privacy.
Lead or support internal investigations into compliance violations, data incidents, or policy breaches.
Develop and implement corrective action plans to address compliance gaps and prevent recurrence.
Monitor emerging risks and regulatory changes to ensure proactive compliance readiness.
Required
Bachelor’s degree in Information Technology, Computer Science, Cybersecurity, Risk Management, or related discipline (Master’s preferred).
5+ years of progressive experience in GRC, IT compliance, cybersecurity assurance, or related governance roles.
Deep expertise in HIPAA, GDPR, CCPA, and IT risk management frameworks such as NIST, ISO 27001, and SOC 2.
Proven experience in internal audits, risk assessments, and implementing compliance programs in complex or regulated environments.
Demonstrated ability in vendor risk management, third-party audits, and compliance oversight.
Strong written and verbal communication skills with the ability to simplify complex regulatory concepts for diverse audiences.
Preferred
Professional certifications such as:
CISA (Certified Information Systems Auditor)
CISM (Certified Information Security Manager)
CISSP (Certified Information Systems Security Professional)
ISO 27001 Lead Auditor
CRISC (Certified in Risk and Information Systems Control)
CHPC (Certified in Healthcare Privacy Compliance)
Experience within healthcare technology, digital health, or similarly regulated industries.
Proven success in building and scaling GRC programs within high-growth or global organizations.
Familiarity with GRC platforms and compliance management tools.
Key Competencies
Strategic Leadership: Ability to architect and operationalize GRC programs that safeguard organizational integrity while enabling innovation.
Analytical Rigor: Strong diagnostic and problem-solving capabilities with a methodical approach to risk analysis and control design.
Ethical Judgment: Unwavering commitment to confidentiality, integrity, and ethical governance.
Communication & Influence: Skilled at articulating complex compliance matters to both technical and non-technical audiences.
Project Management: Adept at managing multiple concurrent initiatives with precision and accountability.
Collaboration & Independence: Strong cross-functional partnership skills, equally effective when leading or working autonomously.
Adaptability: Ability to stay ahead of evolving regulatory landscapes, emerging risks, and technology trends.
Please be aware that all official communication from us will come exclusively from email addresses ending in @commure.com. Any emails from other domains are not affiliated with our organization.
Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis.
At Commure, we're building the AI Operating System for healthcare, the foundation that defines how care is delivered, documented, and financed. Our platform spans the full care journey: Ambient AI and Dictation eliminating documentation burden at the point of care, intelligent Agents automating patient and revenue workflows, and autonomous RCM processing billions in claims, all on a single AI-native platform integrated with 60+ EHRs.
Healthcare carries a $1 trillion administrative burden and we're at the center of transforming it. Today, 500,000+ clinicians across 500+ healthcare organizations nationwide trust Commure to handle $25B+ in annual claims and support over 200 million patient interactions. Our latest $70M raise at a $7B valuation reflects the confidence the market has placed in this mission. We've also been named to the Fortune Future 50 list and the 2026 AI Breakthrough Awards for “Overall NLP Company of the Year.”
Our team works directly alongside clinicians, not through layers of process, which means the gap between what you build and its impact on patient care is immediate. We move fast, deploy daily, and take full ownership from early thinking to production. If you're energized by hard problems, high stakes, and a team that holds itself to a high bar, you'll find your people here.
The future of healthcare is being built right now. Come deliver this transformation.
As a Product Support Specialist, you will serve as the frontline expert across multiple Commure products and technologies within our ambient platform. This role bridges problem-solving, product knowledge, and customer empathy, ensuring our clinician users experience seamless, uninterrupted performance across all products and workflows.
You’ll collaborate closely with Engineering, Product, and Operations teams to triage complex issues, identify root causes, and drive continuous product improvement based on real-world user feedback. If you are passionate about serving customers, have a strong sense of collaboration, and learn troubleshooting steps quickly, this may be the perfect role for you!
Serve as the primary point of contact for Commure users across multiple product lines, providing timely, empathetic, and effective support.
Diagnose, troubleshoot, and resolve issues spanning software applications, mobile, network connectivity, and EHR integrations.
Leverage logs, monitoring tools, and diagnostic procedures to conduct root-cause analyses and implement fixes or coordinate escalations.
Maintain cross-functional communication with Operations, Engineering, Product, and Global IT to ensure issue visibility, escalation, and follow-through.
Document incidents, insights, and solutions in Zendesk, Click Up, Retool, and internal dashboards to enable data-driven decision-making.
Provide feedback to the Product and Engineering teams on recurring issues, usability gaps, or opportunities for product improvement.
Support new product launches, feature rollouts, and beta initiatives by providing user insights and post-deployment feedback.
Uphold service quality through SLA adherence, accurate reporting, and continuous improvement of support workflows.
Participate in knowledge base development, ensuring up-to-date troubleshooting guides, FAQs, and documentation for internal and external audiences.
0–2 years of experience in technical, customer, or product support (preferably in SaaS or technology environments).
Proven ability to learn complex concepts quickly and apply structured troubleshooting.
Excellent verbal and written communication in English; able to articulate complex concepts clearly and empathetically.
Strong analytical and multi-tasking skills, with attention to process compliance and detail.
High sense of ownership, accountability, and customer focus.
Comfortable working hybrid/night shifts to align with US time zones.
Bachelor’s or Master’s degree in any discipline from a recognized institution.
Work Details:
Shift Detail: Night shift, (10:00 pm, BST - 7:00 am, BST)
Workdays: Monday to Friday
Please be aware that all official communication from us will come exclusively from email addresses ending in @commure.com. Any emails from other domains are not affiliated with our organization.
Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis.
At Commure, we're building the AI Operating System for healthcare, the foundation that defines how care is delivered, documented, and financed. Our platform spans the full care journey: Ambient AI and Dictation eliminating documentation burden at the point of care, intelligent Agents automating patient and revenue workflows, and autonomous RCM processing billions in claims, all on a single AI-native platform integrated with 60+ EHRs.
Healthcare carries a $1 trillion administrative burden and we're at the center of transforming it. Today, 500,000+ clinicians across 500+ healthcare organizations nationwide trust Commure to handle $25B+ in annual claims and support over 200 million patient interactions. Our latest $70M raise at a $7B valuation reflects the confidence the market has placed in this mission. We've also been named to the Fortune Future 50 list and the 2026 AI Breakthrough Awards for “Overall NLP Company of the Year.”
Our team works directly alongside clinicians, not through layers of process, which means the gap between what you build and its impact on patient care is immediate. We move fast, deploy daily, and take full ownership from early thinking to production. If you're energized by hard problems, high stakes, and a team that holds itself to a high bar, you'll find your people here.
The future of healthcare is being built right now. Come deliver this transformation.
About the Role
We're hiring a senior Growth leader to architect and operate our growth engine from the ground up — hands‑on. This isn't a \"manage the agency\" role. You'll be the one designing the system, wiring the stack, running the experiments, and shipping the assets. You think in funnels and frameworks, build measurement infrastructure before you launch campaigns, and treat go-to-market as an engineering discipline: instrument, test, iterate, scale.
You'll work directly with Sales, RevOps, Product, and Brand to turn signal into pipeline — and you'll be the one who actually builds the things that make that happen. Critically, you'll own the number: net new business in the form of marketing qualified leads is your north star, and you'll be accountable for hitting it. This will be a high-visibility role with incredible growth opportunities.
What You'll Do
Ad Engine Ownership & Performance Marketing
Own the design, build, and continuous optimization of our ad engine across paid search, paid social, programmatic, and video — with a focus on efficiency, scale, and measurable pipeline contribution.
Architect audience segmentation, bidding strategies, creative rotation logic, and budget allocation frameworks to maximize return on ad spend.
Move beyond channel management: treat the ad engine as a product, iterating on targeting logic, landing page pairings, offer variants, and conversion pathways to compound performance over time.
Own hands‑on execution — you're in the platforms, not just reviewing reports.
Driving Net New Business: MQL Ownership
Own the MQL number. You are directly accountable for generating net new marketing qualified leads that convert into pipeline and revenue.
Build and operate the demand generation engine that fills the top of funnel — from first touch to sales-ready hand‑off — with clear SLAs, routing logic, and feedback loops.
Define and enforce MQL quality standards in partnership with Sales and RevOps, continuously tightening the criteria as signal improves.
Report on MQL volume, velocity, cost-per-MQL, and downstream conversion rates; use those inputs to direct investment across channels and programs.
Scaling the Marketing Foundation: 1 to 100
Take the marketing foundations already in place — brand narrative, positioning, early channel presence, initial playbooks — and build the operational engine that scales them.
Translate strategy into a repeatable growth system: standardized processes, campaign architecture, channel playbooks, and asset libraries that multiply output without multiplying headcount.
Identify what's working at small scale and build the infrastructure — tooling, measurement, creative, ops — to run it at 10x without losing fidelity or efficiency.
Close the gaps between brand and demand: ensure every scaled program reinforces positioning while driving measurable business outcomes.
Full-Funnel Growth System Ownership
Design and own the full‑funnel growth architecture: paid (search, social, programmatic, video), organic (SEO, content, web), ABM, partnerships, and referral.
Build the experimentation infrastructure — test frameworks, audience segmentation, offer variants, landing page scaffolding — and run rapid learning cycles.
Engineer the demand‑to‑pipeline path: ICP definitions, routing logic, handoff SLAs, and Sales feedback loops.
Identify new channels and build the playbook before you scale spend.
Growth Stack & Analytics
Instrument the growth funnel end‑to‑end across Salesforce, HubSpot, GA4, Webflow/CMS, and attribution/BI tooling.
Partner with RevOps and Analytics to establish taxonomy, data hygiene standards, experimentation frameworks, and attribution models that hold up under scrutiny.
Build dashboards and reporting infrastructure that make the \"what's working\" question answerable in real time — and translate results into insights, next actions, and investment guidance for Marketing and GTM leaders.
Cross-Functional Alignment
Serve as the DRI for growth: set strategy, run the operating cadence, and align Sales, RevOps, Product, and Brand around clear priorities and decision criteria.
Build influence without line authority — turn cross‑functional stakeholders into an integrated growth squad.
Maintain a transparent roadmap and experiment backlog; communicate trade‑offs and learnings frequently.
What You Have
Senior, hands‑on experience building integrated growth programs in B2B SaaS; healthtech experience a plus.
Demonstrated ownership of an MQL or pipeline number — you've been accountable for net new business outcomes, not just activity metrics.
Deep hands‑on experience building and optimizing ad engines across paid search, social, and programmatic; you know the platforms as well as the strategy.
Proven ability to take an early-stage marketing foundation and scale it into a high-output, repeatable growth system.
You're equally comfortable instrumenting a funnel as writing a high‑conversion brief — you've shipped real things in both modes.
Strong systems instinct: you design processes, taxonomies, and operating cadences that other people can actually use.
You influence without authority, move fast with incomplete information, and maintain high standards while doing it.
A bias toward building: when something doesn't exist, you make it.
Nice to Have
Built ABM motions in close partnership with Enterprise and Mid‑Market Sales.
Run product‑led and sales‑led motions in parallel.
Worked with data science on incrementality testing or advanced attribution.
Scaled a performance creative system across channels — briefing, asset libraries, structured testing.
Please be aware that all official communication from us will come exclusively from email addresses ending in @commure.com. Any emails from other domains are not affiliated with our organization.
Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis.
At Commure, we're building the AI Operating System for healthcare, the foundation that defines how care is delivered, documented, and financed. Our platform spans the full care journey: Ambient AI and Dictation eliminating documentation burden at the point of care, intelligent Agents automating patient and revenue workflows, and autonomous RCM processing billions in claims, all on a single AI-native platform integrated with 60+ EHRs.
Healthcare carries a $1 trillion administrative burden and we're at the center of transforming it. Today, 500,000+ clinicians across 500+ healthcare organizations nationwide trust Commure to handle $25B+ in annual claims and support over 200 million patient interactions. Our latest $70M raise at a $7B valuation reflects the confidence the market has placed in this mission. We've also been named to the Fortune Future 50 list and the 2026 AI Breakthrough Awards for “Overall NLP Company of the Year.”
Our team works directly alongside clinicians, not through layers of process, which means the gap between what you build and its impact on patient care is immediate. We move fast, deploy daily, and take full ownership from early thinking to production. If you're energized by hard problems, high stakes, and a team that holds itself to a high bar, you'll find your people here.
The future of healthcare is being built right now. Come deliver this transformation.
About the Role
We are looking for a Senior Recruiter to support Commure's growth and partner with teams company wide, spanning functions such as Go-to-Market, G&A, Enterprise, and Operations. In this pivotal role, you will be instrumental in scaling these orgs through standardized, efficient, effective, and metrics-driven recruiting processes. This role will focus on cultivating strong partnerships across several leaders to find, attract, and retain world-class talent. You will help drive alignment and talent strategy, working with leaders and stakeholders across the business, to ensure we continue building the foundational teams that allow Commure to succeed. The people at Commure will ultimately determine our success and this role will directly impact our ability to deliver on our mission.
This is a hybrid role and requires 3-days in our Mountain View, Los Angeles or San Francisco office.
What You'll Do
Identify creative ways to activate and engage passive Talent
Utilize data to set benchmarks and metrics to create targeted recruiting strategies, while partnering with Leadership to build top talent teams
Apply expertise to meet hiring targets and develop unique full-cycle hiring strategies
Work with hiring teams to design interview plans that capture the right signals to hire top talent
Manage multiple requisitions with active and passive candidates to sustain long-term hiring goals
Create and implement sourcing strategies and workflows to build robust and diverse candidate pipelines
Maintain data hygiene through Ashby to ensure accuracy of our Talent datasets
Deliver a world-class candidate experience across the entire hiring journey
What You Have
3+ years of full-cycle recruiting experience with demonstrated success in high-volume recruitment across variety of departments
Experience designing and implementing scalable recruiting processes and workflows
Success in scaling a high-growth Tech company
Excellent project management skills with the ability to handle both high-volume and targeted recruiting while maintaining quality
Strong stakeholder management experience and ability to work independently
Experience with recruiting within the software industry
Please be aware that all official communication from us will come exclusively from email addresses ending in @commure.com. Any emails from other domains are not affiliated with our organization.
Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis.
At Commure, we're building the AI Operating System for healthcare, the foundation that defines how care is delivered, documented, and financed. Our platform spans the full care journey: Ambient AI and Dictation eliminating documentation burden at the point of care, intelligent Agents automating patient and revenue workflows, and autonomous RCM processing billions in claims, all on a single AI-native platform integrated with 60+ EHRs.
Healthcare carries a $1 trillion administrative burden and we're at the center of transforming it. Today, 500,000+ clinicians across 500+ healthcare organizations nationwide trust Commure to handle $25B+ in annual claims and support over 200 million patient interactions. Our latest $70M raise at a $7B valuation reflects the confidence the market has placed in this mission. We've also been named to the Fortune Future 50 list and the 2026 AI Breakthrough Awards for “Overall NLP Company of the Year.”
Our team works directly alongside clinicians, not through layers of process, which means the gap between what you build and its impact on patient care is immediate. We move fast, deploy daily, and take full ownership from early thinking to production. If you're energized by hard problems, high stakes, and a team that holds itself to a high bar, you'll find your people here.
The future of healthcare is being built right now. Come deliver this transformation.
About the Role
As Assistant Manager, RCM Operations, you will lead and manage teams responsible for process automation, LLM-based solutions, and operational tooling. You’ll set direction, optimize workflows, and ensure delivery at scale. You will be responsible for driving cross-functional initiatives, ensuring operational excellence, and enhancing process efficiency through data-driven decision-making. You will collaborate with the Engineering, Product, and Operations teams to define, implement, and optimize critical workflows. We’re seeking a top 1% operator who combines deep technical expertise with people management, extreme ownership, and an obsession with customer impact.
What You’ll Do
Lead, mentor, and grow a high-performing team of analysts, engineers, and automation specialists.
Set clear goals, define expectations, and build a culture of ownership, accountability, and performance.
Scale teams and systems to support 4x company growth over the coming year.
Oversee the design, development, and implementation of LLM-based automation pipelines for RCM workflows.
Collaborate with Product and Engineering teams to define technical specs and scalable architecture.
Drive end-to-end program execution across AI/ML tooling and workflow/bot deployments.
Identify bottlenecks and inefficiencies in workflows, and architect systems to improve accuracy, speed, and scalability.
Standardize documentation, implement QA checkpoints, and build dashboards to monitor automation success.
Use SQL, Python, or scripting tools to build and maintain custom automations and reporting pipelines.
Develop dashboards and reports using tools like SQL, Excel, and BI platforms to monitor program health and operational success.
Serve as the operational link between BD and the US RCM team, ensuring smooth communication and alignment on priorities.
Translate business needs into technical requirements and ensure alignment across stakeholders.
Represent Automation in leadership reviews, report out on team KPIs, blockers, and upcoming initiatives.
What You Have
Experience & Background: 3+ years of experience in technical operations roles (e.g., Data Analyst, Data Scientist, Technical Program Manager) within fast-paced, high-growth environments; experience in fintech, healthcare, or SaaS is preferred.
Top 1% operators: You are known for being one of the strongest performers on every team you’ve been on, and you consistently go above and beyond what’s expected.
Builder mindset: You thrive in zero-to-one environments, proactively create systems to solve problems at scale, and treat every inefficiency as a chance to automate or improve.
Extreme ownership: You don’t wait for permission, avoid passing blame, and treat outcomes, especially missed ones as personal responsibility.
Hungry and ambitious: You’re energized by tough challenges, committed to long hours, and excited to grow quickly as the company scales 4x over the coming year.
Customer-obsessed: You understand that our work supports doctors and patients, and you approach every project with urgency and empathy.
Independent executor: You don’t need hand-holding; stay organized, and consistently deliver without reminders. You move fast and course-correct just as quickly.
Proven ability to lead and guide technical teams in the design, development, and deployment of automation tools and AI-driven solutions.
Strong working knowledge of SQL, Python, and related scripting languages, not just for personal use but to review code quality, validate technical decisions, and mentor junior team members in best practices.
Demonstrated ability to translate business requirements into technical solutions, ensuring alignment with stakeholder goals while maintaining high standards of data integrity, scalability, and maintainability.
Experience overseeing the architecture and implementation of data pipelines, automation triggers, and integration frameworks using tools such as Zapier, Alteryx, and Power BI.
Proficient in Agile methodologies, with experience in managing sprints, prioritizing backlogs, and aligning cross-functional technical teams toward delivery goals.
Comfortable evaluating and implementing emerging technologies, including LLM-based APIs and automation platforms, to drive innovation within operations.
Bachelor’s or Master’s degree in Computer Science, Engineering, Business, or a related field.
Please be aware that all official communication from us will come exclusively from email addresses ending in @commure.com. Any emails from other domains are not affiliated with our organization.
Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis.
At Commure, we're building the AI Operating System for healthcare, the foundation that defines how care is delivered, documented, and financed. Our platform spans the full care journey: Ambient AI and Dictation eliminating documentation burden at the point of care, intelligent Agents automating patient and revenue workflows, and autonomous RCM processing billions in claims, all on a single AI-native platform integrated with 60+ EHRs.
Healthcare carries a $1 trillion administrative burden and we're at the center of transforming it. Today, 500,000+ clinicians across 500+ healthcare organizations nationwide trust Commure to handle $25B+ in annual claims and support over 200 million patient interactions. Our latest $70M raise at a $7B valuation reflects the confidence the market has placed in this mission. We've also been named to the Fortune Future 50 list and the 2026 AI Breakthrough Awards for “Overall NLP Company of the Year.”
Our team works directly alongside clinicians, not through layers of process, which means the gap between what you build and its impact on patient care is immediate. We move fast, deploy daily, and take full ownership from early thinking to production. If you're energized by hard problems, high stakes, and a team that holds itself to a high bar, you'll find your people here.
The future of healthcare is being built right now. Come deliver this transformation.
About the Role
At Commure, our Revenue Cycle Management (RCM) AI team is building the autonomous backend that turns healthcare's most manual financial workflows into intelligent systems. You'll ship production AI directly into core revenue cycle operations, with LLM-powered agents and copilots that automate claims submission, remittance posting, denials and appeals, and document extraction with real guardrails and compliance built in. You'll own the full lifecycle of AI features from prompt design and evals through production infrastructure, and partner directly with customers and internal operations teams to turn repetitive manual work into auditable, AI-assisted workflows. We're looking for a Senior Backend Engineer who takes ownership end-to-end, moves fast, and wants their work to directly impact how care is delivered.
What You’ll Do
Contribute to the technical direction of the RCM platform by proposing and implementing improvements to architecture, tools, and technologies.
Build end-to-end products to revolutionize revenue cycle management for providers and administrators
Take ownership of end-to-end integration workflows, from design and development through to deployment and post-launch monitoring.
Collaborate with cross-functional teams (product, engineering, and healthcare) to gather integration requirements, define technical approaches, and prioritize tasks based on business needs.
Improve system reliability and observability by implementing best practices in monitoring, logging, and alerting
Optimize performance and scalability of our web applications, ensuring seamless user experiences as we rapidly expand
Collaborate with infrastructure and backend teams to ensure high availability and resilience of core functions
Mentor and guide engineers, fostering a culture of technical excellence and continuous learning
Conduct in-depth code reviews, uphold best practices, and drive architectural improvements across the stack
What You Have
Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field, or equivalent extensive experience
5+ years of professional software development industry experience
Proficiency in frontend languages like Javascript, HTML, CSS
Proficiency in backend languages like Python, Go, or C++.
Experience including but not limited to Git, GCP / AWS, Docker, Kubernetes, relational and non-relational DBs, and monitoring/alerting tools
Proven track record of designing and implementing end-to-end solutions and making successful architectural decisions
Excellent communication and collaboration skills, with the ability to work in a fast-paced, dynamic environment.
Please be aware that all official communication from us will come exclusively from email addresses ending in @commure.com. Any emails from other domains are not affiliated with our organization.
Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis.
At Commure, we're building the AI Operating System for healthcare, the foundation that defines how care is delivered, documented, and financed. Our platform spans the full care journey: Ambient AI and Dictation eliminating documentation burden at the point of care, intelligent Agents automating patient and revenue workflows, and autonomous RCM processing billions in claims, all on a single AI-native platform integrated with 60+ EHRs.
Healthcare carries a $1 trillion administrative burden and we're at the center of transforming it. Today, 500,000+ clinicians across 500+ healthcare organizations nationwide trust Commure to handle $25B+ in annual claims and support over 200 million patient interactions. Our latest $70M raise at a $7B valuation reflects the confidence the market has placed in this mission. We've also been named to the Fortune Future 50 list and the 2026 AI Breakthrough Awards for “Overall NLP Company of the Year.”
Our team works directly alongside clinicians, not through layers of process, which means the gap between what you build and its impact on patient care is immediate. We move fast, deploy daily, and take full ownership from early thinking to production. If you're energized by hard problems, high stakes, and a team that holds itself to a high bar, you'll find your people here.
The future of healthcare is being built right now. Come deliver this transformation.
About the Role:
We’re looking for a builder - someone who loves solving hard operational problems with code, data, and product intuition. Part consultant, part product thinker, part data analyst, you’ll help us automate and scale traditionally manual workflows that underpin healthcare operations - from claim submissions to payment posting - using everything from SQL and APIs to LLMs.
This role sits at the intersection of product, data, and implementation. You’ll design, test, and operationalize automation across our stack, work hands-on with Product, Engineering teams and our customers to map and rebuild their workflows, and create systems that scale. You’ll be accountable for outcomes - building the infrastructure, tools, and processes that let our teams and our clients move faster and smarter.
We want people who are excellent operators, strong problem solvers, and comfortable building from scratch.
At Commure, there are no speed limits in your growth. If you show ownership and deliver results, your responsibilities - and impact - will grow rapidly. We value people who move fast, think deeply, take pride in solid execution, and deliver results for our customers.
This full-time position requires working 5 days a week in our Mountain View, CA office.
What You'll Do
Own high-impact processes: Take full ownership of key verticals or client workflows - from discovery to deployment - ensuring repeatability and measurable impact
Design and automate workflows: Use SQL, APIs, scripts, and emerging tools (including LLMs) to automate manual claim-related workflows and improve scalability
Collaborate cross-functionally: Work closely with Product, Engineering, and Account Management to influence roadmap priorities and scale successful solutions
Analyze and optimize: Build dashboards and reporting pipelines to monitor productivity, quality, and financial outcomes; identify bottlenecks and automate fixes
What You Bring
3+ years of experience in operations, consulting, or data-heavy roles at a tech company or fast-paced startup
Strong SQL fluency - comfortable querying, analyzing, and structuring data to drive insights and automation
Excellent problem-solving and systems-thinking skills; able to diagnose root causes and design scalable solutions
Proven ability to manage complex projects end-to-end, working autonomously in ambiguous, fast-changing environments
Bonus: Experience in healthcare operations, claims, or billing systems
Bonus: Experience building or integrating workflows via APIs, Python, or web automation tools (Zapier, Retool, custom scripts, etc.)
Bonus: Built with LLMs, SQL apps or experience with data pipelines
Who You Are
A builder: You enjoy rolling up your sleeves, experimenting with tools, and creating structure where there is none
An operator: You know how to turn ambiguity into process and measure progress with data
A problem solver: You thrive on figuring out why things break and how to make them work better
A collaborator: You bridge gaps between technical and non-technical teams and keep everyone aligned on outcomes
Entrepreneurial: You don’t wait for direction - you seek it, shape it, and deliver results
Please be aware that all official communication from us will come exclusively from email addresses ending in @commure.com. Any emails from other domains are not affiliated with our organization.
Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis.
At Commure, we're building the AI Operating System for healthcare, the foundation that defines how care is delivered, documented, and financed. Our platform spans the full care journey: Ambient AI and Dictation eliminating documentation burden at the point of care, intelligent Agents automating patient and revenue workflows, and autonomous RCM processing billions in claims, all on a single AI-native platform integrated with 60+ EHRs.
Healthcare carries a $1 trillion administrative burden and we're at the center of transforming it. Today, 500,000+ clinicians across 500+ healthcare organizations nationwide trust Commure to handle $25B+ in annual claims and support over 200 million patient interactions. Our latest $70M raise at a $7B valuation reflects the confidence the market has placed in this mission. We've also been named to the Fortune Future 50 list and the 2026 AI Breakthrough Awards for “Overall NLP Company of the Year.”
Our team works directly alongside clinicians, not through layers of process, which means the gap between what you build and its impact on patient care is immediate. We move fast, deploy daily, and take full ownership from early thinking to production. If you're energized by hard problems, high stakes, and a team that holds itself to a high bar, you'll find your people here.
The future of healthcare is being built right now. Come deliver this transformation.
About the Role:
We’re looking for a builder - someone who loves solving hard operational problems with code, data, and product intuition. Part consultant, part product thinker, part data analyst, you’ll help us automate and scale traditionally manual workflows that underpin healthcare operations - from claim submissions to payment posting - using everything from SQL and APIs to LLMs.
This role sits at the intersection of product, data, and implementation. You’ll design, test, and operationalize automation across our stack, work hands-on with Product, Engineering teams and our customers to map and rebuild their workflows, and create systems that scale. You’ll be accountable for outcomes - building the infrastructure, tools, and processes that let our teams and our clients move faster and smarter.
We want people who are excellent operators, strong problem solvers, and comfortable building from scratch.
At Commure, there are no speed limits in your growth. If you show ownership and deliver results, your responsibilities - and impact - will grow rapidly. We value people who move fast, think deeply, take pride in solid execution, and deliver results for our customers.
This full-time position requires working 5 days a week in our Mountain View, CA office.
What You'll Do
Own high-impact processes: Take full ownership of key verticals or client workflows - from discovery to deployment - ensuring repeatability and measurable impact
Design and automate workflows: Use SQL, APIs, scripts, and emerging tools (including LLMs) to automate manual claim-related workflows and improve scalability
Collaborate cross-functionally: Work closely with Product, Engineering, and Account Management to influence roadmap priorities and scale successful solutions
Analyze and optimize: Build dashboards and reporting pipelines to monitor productivity, quality, and financial outcomes; identify bottlenecks and automate fixes
What You Bring
2+ years of experience in operations, consulting, or data-heavy roles at a tech company or fast-paced startup
Strong SQL and Python fluency - comfortable querying, analyzing, and structuring data to drive insights and automation
Excellent problem-solving and systems-thinking skills; able to diagnose root causes and design scalable solutions
Proven ability to manage complex projects end-to-end, working autonomously in ambiguous, fast-changing environments
Bonus: Experience in healthcare operations, claims, or billing systems
Bonus: Experience building or integrating workflows via APIs, Python, or web automation tools (Zapier, Retool, custom scripts, etc.)
Bonus: Built with LLMs, SQL apps or experience with data pipelines
Who You Are
A builder: You enjoy rolling up your sleeves, experimenting with tools, and creating structure where there is none
An operator: You know how to turn ambiguity into process and measure progress with data
A problem solver: You thrive on figuring out why things break and how to make them work better
A collaborator: You bridge gaps between technical and non-technical teams and keep everyone aligned on outcomes
Entrepreneurial: You don’t wait for direction - you seek it, shape it, and deliver results
Please be aware that all official communication from us will come exclusively from email addresses ending in @commure.com. Any emails from other domains are not affiliated with our organization.
Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis.
At Commure, we're building the AI Operating System for healthcare, the foundation that defines how care is delivered, documented, and financed. Our platform spans the full care journey: Ambient AI and Dictation eliminating documentation burden at the point of care, intelligent Agents automating patient and revenue workflows, and autonomous RCM processing billions in claims, all on a single AI-native platform integrated with 60+ EHRs.
Healthcare carries a $1 trillion administrative burden and we're at the center of transforming it. Today, 500,000+ clinicians across 500+ healthcare organizations nationwide trust Commure to handle $25B+ in annual claims and support over 200 million patient interactions. Our latest $70M raise at a $7B valuation reflects the confidence the market has placed in this mission. We've also been named to the Fortune Future 50 list and the 2026 AI Breakthrough Awards for “Overall NLP Company of the Year.”
Our team works directly alongside clinicians, not through layers of process, which means the gap between what you build and its impact on patient care is immediate. We move fast, deploy daily, and take full ownership from early thinking to production. If you're energized by hard problems, high stakes, and a team that holds itself to a high bar, you'll find your people here.
The future of healthcare is being built right now. Come deliver this transformation.
Commure's finance team is rebuilding revenue accounting from the ground up, and this role is the architect of that rebuild. We're creating a brand-new Manager, Revenue Accounting & Deal Operations position to do two things at once: stand up our deal desk function from scratch, and modernize the technical infrastructure that supports revenue recognition across a fast-growing, multi-product healthcare technology business.
This isn't a maintain-the-status-quo role. You'll be the primary accounting owner of deal desk — building the process, the playbooks, and the cross-functional muscle memory with Sales, Legal, and Revenue Operations that doesn't yet exist at scale. In parallel, you'll partner with our broader revenue accounting team on close, reconciliations, and audit support, and you'll have real influence over which tools and automation we adopt to get there. Our finance team invests aggressively in emerging finance technology, and you'll have the opportunity to engage in the debate and build out around how AI and automation should change the way revenue accounting and deal desk work gets done.
If you want to build something from a blank page rather than inherit a finished process, and you want a direct hand in shaping how a scaling, IPO-track company runs deal desk and revenue accounting, this is that seat.
Build our deal desk function. Design and build the finance deal desk from the ground up — intake, deal structuring support, approval workflows, and documentation — in close partnership with Sales, Legal, and Revenue Operations.
Set the playbook. Create the frameworks, templates, and guardrails that let Sales structure deals quickly while keeping revenue recognition, pricing, and contractual risk in check.
Be the go-to accounting voice on deal structuring. Advise on non-standard terms, bundled arrangements, and complex pricing models in real time, before deals are finalized — not after.
Drive adoption. Train and influence Sales, Legal, and Rev Ops on how to work with the new deal desk process, and iterate quickly as the business scales.
Modernize the infrastructure. Reimagine how revenue accounting operates — from contract review through recognition — with an eye toward scalability, automation, and IPO-grade controls.
Own the technical calls. Perform research and prepare accounting memos under ASC 606 for complex, multi-element, and non-standard arrangements.
Keep policy current. Maintain and evolve revenue recognition policy so it holds up consistently across a growing and diversifying product portfolio.
Bring the tools. Evaluate and implement revenue automation and AI-enabled tooling that reduce manual work across deal desk and revenue accounting alike — this team treats emerging finance technology as a core capability, not a side project.
Support the close. Collaborate on monthly and quarterly revenue close, including reconciliations, journal entries, and account analyses.
Connect the dots for FP&A. Support forecasting, budgeting, and variance analysis for revenue with clear, well-documented inputs.
Be a trusted partner, not a bottleneck. Build the kind of credibility with Sales and Legal that makes deal desk a resource teams want to use, not a hurdle they route around.
Support external audits. Prepare PBC schedules and respond to auditor inquiries related to revenue.
Build for IPO readiness. Contribute to revenue policy refinement, process documentation, and control enhancements ahead of a public-company bar.
6+ years of progressive accounting experience, including at least 3 years in a revenue recognition, technical accounting, or deal desk role in a high-growth, unstructured environment
Bachelor's degree in Accounting, Finance, or a related field; CPA strongly preferred
In-depth knowledge of ASC 606 and related technical guidance
Deal desk exposure or strong exposure to deal structuring is a plus
Hands-on experience with NetSuite, Salesforce, and revenue automation tools — and genuine enthusiasm for evaluating new finance technology, including AI-enabled tools
Experience supporting external financial audits and building SOX-compliant processes
Strong analytical, problem-solving, and organizational skills with excellent attention to detail
Excellent communication, with ability to distill complex financial topics into clear, compelling narratives
Comfort in a high-visibility role; confident presenting to senior executives and external partners
Bias for action and ability to drive multiple, concurrent projects to completion
Comfortable owning ambiguity in a fast-paced, scaling private company environment
At Commure, success comes from:
Acting with urgency and accountability — delivering results quickly without compromising accuracy or compliance
Partnering across functions to proactively identify and resolve high-impact challenges
Building solutions that are both effective today and scalable for tomorrow, especially with IPO-readiness in mind
Leading with collaboration, empathy, and a commitment to our mission
Thriving in an environment where priorities can shift quickly, and adaptability is key
Please be aware that all official communication from us will come exclusively from email addresses ending in @commure.com. Any emails from other domains are not affiliated with our organization.
Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis.
At Commure, we're building the AI Operating System for healthcare, the foundation that defines how care is delivered, documented, and financed. Our platform spans the full care journey: Ambient AI and Dictation eliminating documentation burden at the point of care, intelligent Agents automating patient and revenue workflows, and autonomous RCM processing billions in claims, all on a single AI-native platform integrated with 60+ EHRs.
Healthcare carries a $1 trillion administrative burden and we're at the center of transforming it. Today, 500,000+ clinicians across 500+ healthcare organizations nationwide trust Commure to handle $25B+ in annual claims and support over 200 million patient interactions. Our latest $70M raise at a $7B valuation reflects the confidence the market has placed in this mission. We've also been named to the Fortune Future 50 list and the 2026 AI Breakthrough Awards for “Overall NLP Company of the Year.”
Our team works directly alongside clinicians, not through layers of process, which means the gap between what you build and its impact on patient care is immediate. We move fast, deploy daily, and take full ownership from early thinking to production. If you're energized by hard problems, high stakes, and a team that holds itself to a high bar, you'll find your people here.
The future of healthcare is being built right now. Come deliver this transformation.
About the Role
The Mid-Market Account Executive at Commure is responsible for closing new business through full-cycle, relationship-based selling while aligning solutions with client needs. You’ll evangelize the Commure story, exceed sales quotas, and collaborate cross-functionally to drive growth. The ideal candidate has at least one year of sales experience, strong communication skills, and a proven ability to win new business. This role is fast-paced and results-driven - perfect for someone motivated, organized, and eager to grow in the healthcare tech space.
This full-time position requires 5 days on-site in our Mountain View or San Francisco, CA headquarters.
What You’ll Do
Successfully close new business through relationship-based selling
Master the ability to evangelize the Commure story
Achieve and exceed monthly and quarterly quotas
Align Commure solutions with business objectives and needs
Successfully manage and overcome prospect objections
Collaborate effectively with the account team and others to drive new business
Proactively keep abreast of our industry and the technology landscape to ensure you are a trusted resource to prospects and customers
What You Have
At least one year of experience closing new deals
Demonstrated leadership ability
Tenacious hunger to win business and close deals
Demonstrated experience and success in a sales role (preferably software sales)
Experience with quota and commission compensation structure
Ability to effectively speak with prospects of all levels (including C-level executives)
Excellent written and oral communication skills
Highly organized and strong time management skills
Ability to work in a fast paced, changing environment
Self driven, motivated, and results-oriented
Proven prospecting and sales cycle management skills
Proven success in penetrating new markets and closing new business
Please be aware that all official communication from us will come exclusively from email addresses ending in @commure.com. Any emails from other domains are not affiliated with our organization.
Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis.
At Commure, we're building the AI Operating System for healthcare, the foundation that defines how care is delivered, documented, and financed. Our platform spans the full care journey: Ambient AI and Dictation eliminating documentation burden at the point of care, intelligent Agents automating patient and revenue workflows, and autonomous RCM processing billions in claims, all on a single AI-native platform integrated with 60+ EHRs.
Healthcare carries a $1 trillion administrative burden and we're at the center of transforming it. Today, 500,000+ clinicians across 500+ healthcare organizations nationwide trust Commure to handle $25B+ in annual claims and support over 200 million patient interactions. Our latest $70M raise at a $7B valuation reflects the confidence the market has placed in this mission. We've also been named to the Fortune Future 50 list and the 2026 AI Breakthrough Awards for “Overall NLP Company of the Year.”
Our team works directly alongside clinicians, not through layers of process, which means the gap between what you build and its impact on patient care is immediate. We move fast, deploy daily, and take full ownership from early thinking to production. If you're energized by hard problems, high stakes, and a team that holds itself to a high bar, you'll find your people here.
The future of healthcare is being built right now. Come deliver this transformation.
About the Role
As a Senior Account Operations Manager at Commure + Athelas, you will play a pivotal role in our Operations team, focusing on Revenue-Cycle Management, by working across the whole organization (Product, Eng, Operations, Sales, and Account Management) to define critical business processes. You will have end-to-end ownership - ensuring efficient execution and a seamless onboarding process for clients and driving business metrics and helping lead the team through the next growth phase. This is an incredibly high-visibility, high-impact, high-autonomy role that will quickly expand to cover more and more emergent business problem areas. Successfully navigating and solving our hyper-growth challenges will lead to rapid growth in role and responsibility.
The position is 100% remote for those NOT in the San Francisco Bay Area, but will be fully on-site for those who are local.
What You'll Do
Drive client growth through operational optimization and new growth initiatives
Drive operational metrics (process throughput, defect rate, etc.)
Develop and standardize internal processes, reporting, training and documentation as we scale our customer base by 5-10x over the coming 12 months
Ensure the efficient and timely execution of all essential aspects of internal operations projects.
Engage in cross-functional collaboration with key internal stakeholders, including our Product, Engineering, Billing, Launcher, Account Management, and other Operations teams.
Contribute to the design and implementation of systems and processes that facilitate scalability and efficiency.
Breakdown complex, challenging business problems
Own execution and outcomes
Understand the business in-and-out to be proactive about solving emerging problems
Act as the primary point of contact for our largest and most complex accounts, representing $1.2 - $1.5M in annual recurring revenue
Effectively manage client relationships, ensuring satisfaction and maximizing retention
Help junior members of the team manage their relationships by acting as an escalation point for their clients as needed
10-20% travel required
What You Have
3-5 years of experience in consulting, investment banking, or operations at a fast-paced SaaS tech company
Experience leading others in client-facing roles
Energized By People: You love interacting with customers and consistently seek to deliver a great customer experience
Comfortable working with data and proficiency in SQL + Excel
Expertise in project management: You have experience deploying multiple projects in a fast-paced environment. You take pride in being on top of things
Truth Seeker: You are relentless in searching for truth, asking questions, and always seeking to understand a customer's requests
Project Confidence: You are humbly confident and can lead a client meeting and discuss difficult subjects while projecting confidence and trust
Comfort in Chaos: You are comfortable working in an autonomous environment, can expertly prioritize and have a knack for identifying internal and external blockers
Demonstrated drive, intellectual curiosity, attention to detail, and a proven record of success.
Commitment to delivering customer value by thoroughly understanding clients' use cases and aligning them with Commure + Athelas' best practices.
Experience working cross-functionally with sales, operations, and engineering teams to address clients' needs and support company objectives.
Proficiency in documenting and developing best practices to enable incremental improvement for the Implementation team through each new onboarding experience.
Experience in the RCM (Revenue Cycle Management) space and/or prior start-up experience is a bonus
Please be aware that all official communication from us will come exclusively from email addresses ending in @commure.com. Any emails from other domains are not affiliated with our organization.
Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis.
At Commure, we're building the AI Operating System for healthcare, the foundation that defines how care is delivered, documented, and financed. Our platform spans the full care journey: Ambient AI and Dictation eliminating documentation burden at the point of care, intelligent Agents automating patient and revenue workflows, and autonomous RCM processing billions in claims, all on a single AI-native platform integrated with 60+ EHRs.
Healthcare carries a $1 trillion administrative burden and we're at the center of transforming it. Today, 500,000+ clinicians across 500+ healthcare organizations nationwide trust Commure to handle $25B+ in annual claims and support over 200 million patient interactions. Our latest $70M raise at a $7B valuation reflects the confidence the market has placed in this mission. We've also been named to the Fortune Future 50 list and the 2026 AI Breakthrough Awards for “Overall NLP Company of the Year.”
Our team works directly alongside clinicians, not through layers of process, which means the gap between what you build and its impact on patient care is immediate. We move fast, deploy daily, and take full ownership from early thinking to production. If you're energized by hard problems, high stakes, and a team that holds itself to a high bar, you'll find your people here.
The future of healthcare is being built right now. Come deliver this transformation.
About the Role
As a Senior Account Operations Manager at Commure + Athelas, you will play a pivotal role in our Operations team, focusing on Revenue-Cycle Management, by working across the whole organization (Product, Eng, Operations, Sales, and Account Management) to define critical business processes. You will have end-to-end ownership - ensuring efficient execution and a seamless onboarding process for clients and driving business metrics and helping lead the team through the next growth phase. This is an incredibly high-visibility, high-impact, high-autonomy role that will quickly expand to cover more and more emergent business problem areas. Successfully navigating and solving our hyper-growth challenges will lead to rapid growth in role and responsibility.
The position requires 5 days on-site in our Mountain View, CA headquarters.
What You'll Do
Drive client growth through operational optimization and new growth initiatives
Drive operational metrics (process throughput, defect rate, etc.)
Develop and standardize internal processes, reporting, training and documentation as we scale our customer base by 5-10x over the coming 12 months
Ensure the efficient and timely execution of all essential aspects of internal operations projects.
Engage in cross-functional collaboration with key internal stakeholders, including our Product, Engineering, Billing, Launcher, Account Management, and other Operations teams.
Contribute to the design and implementation of systems and processes that facilitate scalability and efficiency.
Breakdown complex, challenging business problems
Own execution and outcomes
Understand the business in-and-out to be proactive about solving emerging problems
Act as the primary point of contact for our largest and most complex accounts, representing $1.2 - $1.5M in annual recurring revenue
Effectively manage client relationships, ensuring satisfaction and maximizing retention
Help junior members of the team manage their relationships by acting as an escalation point for their clients as needed
10-20% travel required
What You Have
3-5 years of experience in consulting, investment banking, or operations at a fast-paced SaaS tech company
Experience leading others in client-facing roles
Energized By People: You love interacting with customers and consistently seek to deliver a great customer experience
Comfortable working with data and proficiency in SQL + Excel
Expertise in project management: You have experience deploying multiple projects in a fast-paced environment. You take pride in being on top of things
Truth Seeker: You are relentless in searching for truth, asking questions, and always seeking to understand a customer's requests
Project Confidence: You are humbly confident and can lead a client meeting and discuss difficult subjects while projecting confidence and trust
Comfort in Chaos: You are comfortable working in an autonomous environment, can expertly prioritize and have a knack for identifying internal and external blockers
Demonstrated drive, intellectual curiosity, attention to detail, and a proven record of success.
Commitment to delivering customer value by thoroughly understanding clients' use cases and aligning them with Commure + Athelas' best practices.
Experience working cross-functionally with sales, operations, and engineering teams to address clients' needs and support company objectives.
Proficiency in documenting and developing best practices to enable incremental improvement for the Implementation team through each new onboarding experience.
Experience in the RCM (Revenue Cycle Management) space and/or prior start-up experience is a bonus
Please be aware that all official communication from us will come exclusively from email addresses ending in @commure.com. Any emails from other domains are not affiliated with our organization.
Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis.
At Commure, we're building the AI Operating System for healthcare, the foundation that defines how care is delivered, documented, and financed. Our platform spans the full care journey: Ambient AI and Dictation eliminating documentation burden at the point of care, intelligent Agents automating patient and revenue workflows, and autonomous RCM processing billions in claims, all on a single AI-native platform integrated with 60+ EHRs.
Healthcare carries a $1 trillion administrative burden and we're at the center of transforming it. Today, 500,000+ clinicians across 500+ healthcare organizations nationwide trust Commure to handle $25B+ in annual claims and support over 200 million patient interactions. Our latest $70M raise at a $7B valuation reflects the confidence the market has placed in this mission. We've also been named to the Fortune Future 50 list and the 2026 AI Breakthrough Awards for “Overall NLP Company of the Year.”
Our team works directly alongside clinicians, not through layers of process, which means the gap between what you build and its impact on patient care is immediate. We move fast, deploy daily, and take full ownership from early thinking to production. If you're energized by hard problems, high stakes, and a team that holds itself to a high bar, you'll find your people here.
The future of healthcare is being built right now. Come deliver this transformation.
About the Role
As a Forward Deployed Engineer at Commure, you'll play a crucial role in collaborating directly with healthcare clients, understanding their needs, and actively participating in the design and implementation of customized solutions. This immersive experience offers you the chance to be at the heart of healthcare technology, contributing to projects that enhance patient access, affordability, and care quality.
In this highly visible position, you'll provide essential technical support, tackle various challenges, and maintain vital documentation. Additionally, by keeping pace with evolving healthcare technology trends, you'll contribute innovative ideas and solutions. Your contributions will be instrumental in advancing our mission to revolutionize healthcare through technology.
What You’ll Do
Be willing to travel up to 35% of the time to client site, build on site, and demo.
Participate in the implementation process, aiding in the integration of our solutions into client settings.
Provide technical assistance and contribute to problem-solving during deployment and integration phases.
Work collaboratively with healthcare clients to understand their technology needs, compliance requirements, and patient care goals.
Support our development and engineering teams in crafting tailored solutions for the healthcare industry.
Help identify and address technical challenges encountered during project implementation.
Assist in creating and updating technical documentation to streamline client onboarding and system maintenance.
Keep informed about the latest trends in healthcare technology and regulations to help propose relevant solutions.
Visit new places and meet interesting people in the heart of healthcare
What You Have
Bachelor’s degree in Computer Science, Engineering, or a related field
1+ years of professional experience in software engineering or a similar role
Foundational knowledge of full-stack engineering principles and system design.
Experience with programming languages such as Python, Javascript, React, and SQL.
Experience building 0-1 products
Demonstrated strong problem-solving skills and effective communication abilities.
Eagerness to collaborate and ability to engage confidently with clients.
Adaptability and enthusiasm for working in a fast-paced, client-focused healthcare environment.
Please be aware that all official communication from us will come exclusively from email addresses ending in @commure.com. Any emails from other domains are not affiliated with our organization.
Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis.
At Commure, we're building the AI Operating System for healthcare, the foundation that defines how care is delivered, documented, and financed. Our platform spans the full care journey: Ambient AI and Dictation eliminating documentation burden at the point of care, intelligent Agents automating patient and revenue workflows, and autonomous RCM processing billions in claims, all on a single AI-native platform integrated with 60+ EHRs.
Healthcare carries a $1 trillion administrative burden and we're at the center of transforming it. Today, 500,000+ clinicians across 500+ healthcare organizations nationwide trust Commure to handle $25B+ in annual claims and support over 200 million patient interactions. Our latest $70M raise at a $7B valuation reflects the confidence the market has placed in this mission. We've also been named to the Fortune Future 50 list and the 2026 AI Breakthrough Awards for “Overall NLP Company of the Year.”
Our team works directly alongside clinicians, not through layers of process, which means the gap between what you build and its impact on patient care is immediate. We move fast, deploy daily, and take full ownership from early thinking to production. If you're energized by hard problems, high stakes, and a team that holds itself to a high bar, you'll find your people here.
The future of healthcare is being built right now. Come deliver this transformation.
About the Role
We’re building a next-generation ambient AI platform for healthcare, helping clinicians focus on patient care by automatically capturing, understanding, and structuring clinical conversations in real time.
Our product supports clinicians across the full care workflow, from capturing patient conversations and reviewing AI-generated documentation to coordinating follow-up actions and completing work across mobile and web.
We’re hiring a Full-Stack Product Engineer to build these experiences from end to end. You’ll work across our mobile and web applications, backend services, APIs, and AI-powered workflows, partnering closely with product, design, clinical, and AI teams.
This role is for an engineer who cares deeply about the people using the product. You think beyond whether a feature technically works to whether it is intuitive, responsive, trustworthy, and valuable in a real clinical environment. You’re comfortable moving through the stack to solve the whole problem, whether that means refining an interaction, designing an API, improving a data model, integrating an AI capability, or strengthening the system behind the experience.
Our mobile application is primarily built in Flutter, alongside web applications, browser-based surfaces, and backend services. Flutter experience is helpful but not required. We value strong product engineering judgment, full-stack versatility, and a track record of shipping high-quality user experiences.
What You’ll Do
Build and own high-impact product experiences from early exploration through launch, measurement, and iteration.
Develop new workflows for AI-native healthcare software, including:
Real-time transcription and ambient documentation
AI-assisted review, editing, and clinical workflows
Multimodal inputs and intelligent recommendations
Agentic actions that help clinicians complete work
Collaborative and cross-device workflows
Offline and low-connectivity experiences
Work across mobile, web, backend services, and APIs to deliver cohesive end-to-end experiences.
Partner closely with clinicians, product managers, and designers to understand real-world problems and translate them into simple, thoughtful products.
Collaborate with AI engineers to bring model capabilities into production in ways that are responsive, understandable, and trustworthy.
Design data models, APIs, and service boundaries that support fast product iteration and reliable user experiences.
Build polished interfaces across our Flutter mobile application and web-based surfaces.
Own the quality of what you ship, including usability, performance, accessibility, analytics, testing, observability, and release readiness.
Improve shared systems and product foundations when they unlock faster or better development, including:
Reusable application components and interaction patterns
State management and data-fetching primitives
Networking, caching, and synchronization
Background processing and resilient workflows
APIs, services, and asynchronous jobs
Logging, monitoring, and product diagnostics
Prototype quickly, learn from real usage, and refine experiences using qualitative and quantitative feedback.
Help shape product and technical strategy as the Ambient AI product line grows.
Mentor other engineers and raise the bar for engineering quality, product thinking, and craft across the team.
What You Have
4+ years of professional software development experience, with significant ownership of user-facing products or features.
Strong experience building applications across multiple parts of the stack, such as mobile or web clients, backend services, APIs, databases, and cloud infrastructure.
A track record of taking ambiguous product ideas through technical design, implementation, launch, and iteration.
Strong product judgment and attention to interaction quality, usability, performance, and craft.
Experience building polished frontend experiences using a modern mobile or web framework.
Experience designing and operating backend services, APIs, and data models in production.
Comfort moving through the stack to solve the most important product or user problem.
Strong understanding of software architecture, testing, observability, reliability, and maintainability.
Experience collaborating closely with product, design, backend, data, or AI teams.
An understanding that reliability, latency, and data integrity are fundamental parts of the user experience.
An ownership mindset and bias for action. You identify important problems, create clarity, and drive work through completion.
Nice to Haves
Experience building AI-native, conversational, agentic, or real-time product experiences.
Experience with Flutter and Dart or another cross-platform mobile framework.
Experience building modern web applications with JavaScript or TypeScript.
Experience integrating large language models, transcription systems, or other machine-learning services into production products.
Experience with audio or video capture, streaming, transcription, or long-running media workflows.
Experience with offline-first applications, background sync, resilient local persistence, or conflict handling.
Experience designing event-driven systems, asynchronous workflows, or real-time data pipelines.
Familiarity with product analytics, experimentation, and measuring feature adoption or usability.
Experience with performance optimization, observability, CI/CD, and release automation.
Native iOS or Android experience when platform-specific capabilities are needed.
Exposure to healthcare, HIPAA, SOC 2, privacy, security, or other regulated environments.
Experience with Chrome extensions or workflows that span mobile, browser, and web applications.
Why Join
Build a product that directly gives clinicians more time to focus on their patients.
Own meaningful problems across the complete product stack, from user interaction to backend execution.
Create new product experiences at the intersection of AI, healthcare, mobile, and the web.
Work across the full product lifecycle, from understanding user needs to shipping and improving the experience.
Solve distinctive engineering challenges involving real-time audio, multimodal AI, offline behavior, agentic workflows, and sensitive clinical data.
Have meaningful influence over product direction, technical architecture, and engineering culture.
Join at a stage where individual engineers can shape both what we build and how we build it.
Grow into broader product, technical, or engineering leadership as the team and platform expand.
Please be aware that all official communication from us will come exclusively from email addresses ending in @commure.com. Any emails from other domains are not affiliated with our organization.
Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis.
At Commure, we're building the AI Operating System for healthcare, the foundation that defines how care is delivered, documented, and financed. Our platform spans the full care journey: Ambient AI and Dictation eliminating documentation burden at the point of care, intelligent Agents automating patient and revenue workflows, and autonomous RCM processing billions in claims, all on a single AI-native platform integrated with 60+ EHRs.
Healthcare carries a $1 trillion administrative burden and we're at the center of transforming it. Today, 500,000+ clinicians across 500+ healthcare organizations nationwide trust Commure to handle $25B+ in annual claims and support over 200 million patient interactions. Our latest $70M raise at a $7B valuation reflects the confidence the market has placed in this mission. We've also been named to the Fortune Future 50 list and the 2026 AI Breakthrough Awards for “Overall NLP Company of the Year.”
Our team works directly alongside clinicians, not through layers of process, which means the gap between what you build and its impact on patient care is immediate. We move fast, deploy daily, and take full ownership from early thinking to production. If you're energized by hard problems, high stakes, and a team that holds itself to a high bar, you'll find your people here.
The future of healthcare is being built right now. Come deliver this transformation.
At Commure, our AI Orchestration team is at the forefront of revolutionizing healthcare technology by building Agents that automate core components of healthcare workflows. We're looking for talented engineers to scale our agent stack to the next level. If you love working on important, exciting problems in healthcare and love shipping quickly, come join us!
Work closely with engineering teams to tackle a wide variety of technical challenges in building efficient and scalable software, delivering quality features and a great customer experience
Lead the design, development, deployment, and iterations of complex features, collaborating with engineers, Product Managers, UX designers, and leadership
Enhance and evolve Commure’s product architecture
Work closely with cross-functional teams to understand customer pain points and identify, prioritize, and implement maintainable solutions
Promote product development best practices, supportability, and code quality, both through leading by example and through mentoring other software engineers
Keep current with emerging industry trends and technology to inform leadership and the Product Team
What You Have
B.S., M.S., or Ph.D. in Computer Science or other quantitative fields or related work experience
Experience in shipping enterprise-grade software products
Experience leading complex projects from start to finish and across multiple release cycles, including conceptualization, product integration, deployment, monitoring, and upgrade
Ability to write readable, testable, and supportable code in JavaScript, TypeScript, Node.js (Express)
Experience with LLM applications and RAG tooling (Gemini, GPT, VectorDB etc.)
Ability to collaborate with Product Management to clarify requirements, scope work, and drive product deliverables
Advanced understanding of DevOps practices and technologies (Docker, Kubernetes, CI / CD, release management)
Experience with security tooling in SDLC and Security by Design principles
Qualifications (Bonus):
Experience with speech and dialog technologies (ASR, TTS, telephony)
Experience with Image and pdf technologies (OCR etc)
Experience with event driven architecture/technologies (RabbitMQ, Kafka, BullMQ, etc)
Experience with ML and AI training frameworks (PyTorch, TensorFlow, etc.)
Experience with Nodejs build systems (rush, nx, vite, etc.)
Experience with Public Clouds - AWS, GCP or Azure
Experience in health tech
Experience working at a startup
Please be aware that all official communication from us will come exclusively from email addresses ending in @commure.com. Any emails from other domains are not affiliated with our organization.
Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis.
At Commure, we're building the AI Operating System for healthcare, the foundation that defines how care is delivered, documented, and financed. Our platform spans the full care journey: Ambient AI and Dictation eliminating documentation burden at the point of care, intelligent Agents automating patient and revenue workflows, and autonomous RCM processing billions in claims, all on a single AI-native platform integrated with 60+ EHRs.
Healthcare carries a $1 trillion administrative burden and we're at the center of transforming it. Today, 500,000+ clinicians across 500+ healthcare organizations nationwide trust Commure to handle $25B+ in annual claims and support over 200 million patient interactions. Our latest $70M raise at a $7B valuation reflects the confidence the market has placed in this mission. We've also been named to the Fortune Future 50 list and the 2026 AI Breakthrough Awards for “Overall NLP Company of the Year.”
Our team works directly alongside clinicians, not through layers of process, which means the gap between what you build and its impact on patient care is immediate. We move fast, deploy daily, and take full ownership from early thinking to production. If you're energized by hard problems, high stakes, and a team that holds itself to a high bar, you'll find your people here.
The future of healthcare is being built right now. Come deliver this transformation.
As a Senior Fullstack Engineer, you'll be critical to designing, developing, and supporting both backend and frontend logic for our innovative healthcare AI applications. You'll be instrumental in building scalable, robust, and reliable systems that empower healthcare providers to deliver better patient care.
You’ll thrive in our collaborative team environment, where your innovative ideas are valued and you’re challenged to create elegant solutions to complex problems. You will actively participate in the design and development of new features and contribute to the ongoing evolution of our architecture. You'll quickly grasp complex concepts and leverage your extensive experience to identify areas for improvement and drive impactful change.
This role is a remote full time position and can be based anywhere in the US.
Design and Develop: Build and maintain scalable, healthcare AI applications using Java and React.
Architect Solutions: Design robust, performant, and maintainable system architectures, focusing on cloud application best practices.
Collaborate: Work closely with product managers, designers, and other engineers to translate requirements into effective solutions.
Optimize Performance: Proactively identify and resolve performance bottlenecks to ensure high application availability and efficiency.
Innovate: Contribute to the development of cutting-edge features leveraging the power of AI and machine learning.
Code Review: Participate in code reviews to foster knowledge sharing and best practices across the team.
Maintain Quality: Write thorough tests and documentation to ensure code quality and maintainability.
Deployment and Support: Assist with the development, deployment, and support of on-prem and cloud-based solutions, spanning from internal development to customer production systems.
Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field, or equivalent extensive experience
Professional software development experience with a focus on full-stack development, including backend APIs, frontend UI, system integrations, and user authentication.
Deep expertise in Java programming, including experience designing and implementing highly optimized and scalable architectures.
Experience with building enterprise-grade full-stack applications using Spring Boot, React, UX design frameworks, and relational and document databases.
Proven experience in developing and deploying cloud-based applications (e.g., AWS, Azure, GCP).
Solid understanding of RESTful API design principles and experience building and consuming REST APIs.
Strong experience with relational databases, including Oracle, PostgreSQL, and document databases, including MongoDB and derivatives.
Excellent verbal and written communication skills, with the ability to clearly explain technical concepts to both technical and non-technical audiences.
Bonus points for:
Experience in the healthcare domain, including HL7 and FHIR.
Experience with AI/ML concepts and frameworks.
Experience with CI/CD pipelines and automated testing frameworks.
Working knowledge of containers (e.g., Docker) and orchestration tools (e.g., Kubernetes).
Please be aware that all official communication from us will come exclusively from email addresses ending in @commure.com. Any emails from other domains are not affiliated with our organization.
Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis.
At Commure, we're building the AI Operating System for healthcare, the foundation that defines how care is delivered, documented, and financed. Our platform spans the full care journey: Ambient AI and Dictation eliminating documentation burden at the point of care, intelligent Agents automating patient and revenue workflows, and autonomous RCM processing billions in claims, all on a single AI-native platform integrated with 60+ EHRs.
Healthcare carries a $1 trillion administrative burden and we're at the center of transforming it. Today, 500,000+ clinicians across 500+ healthcare organizations nationwide trust Commure to handle $25B+ in annual claims and support over 200 million patient interactions. Our latest $70M raise at a $7B valuation reflects the confidence the market has placed in this mission. We've also been named to the Fortune Future 50 list and the 2026 AI Breakthrough Awards for “Overall NLP Company of the Year.”
Our team works directly alongside clinicians, not through layers of process, which means the gap between what you build and its impact on patient care is immediate. We move fast, deploy daily, and take full ownership from early thinking to production. If you're energized by hard problems, high stakes, and a team that holds itself to a high bar, you'll find your people here.
The future of healthcare is being built right now. Come deliver this transformation.
Commure Ambient's vision: Providers at the top of their game, patients at the top of their care.
We are building the AI-native clinical operating layer for providers. Our AI prepares clinicians before the visit, documents the conversation during it, codes the encounter after, writes structured data back to the EHR, and supports nurses across the full shift. All so clinicians spend more time with patients and less on their screens.
We already support hundreds of thousands of clinical appointments and providers across the country every week, and we are just getting started.
We are looking for a PM who wants to own a product surface end to end and drive deep impact. You'll work with dedicated engineering, design, clinical, ops, and GTM partners, and be accountable for how the whole product succeeds. Your customers are some of the largest health systems in the country. Your users are physicians and nurses.
Set the strategy for a major product surface and drive it from vision through discovery, spec, launch, adoption, and iteration. What you ship this year shapes how care gets delivered across the country.
Work full stack across the whole product motion. Craft intuitive UIs clinicians actually want to use, set the bar on backend reliability and model quality, and shape the GTM strategy and operational playbooks that drive adoption across clinics and hospitals. You do this alongside dedicated engineering, design, clinical, ops, and GTM partners.
Sit shoulder to shoulder with providers. Spend real time onsite in clinics, hospitals, and on nursing floors. Watch how care actually gets delivered, feel the friction, and carry that back into every prioritization decision.
Build direct relationships with clinical and executive customers at some of the largest health systems in the country. Understand their world, ship into their environments, and partner with GTM to drive adoption and expansion.
Own the metrics that matter. Define the OKRs, use quantitative and qualitative signal to prioritize, and stay accountable to the outcomes.
Define what best-in-class AI-native healthcare software should feel like. The category is being invented right now, and the products that win will be the ones providers actually love to use.
Choose your path as the team grows. Build toward managing PMs if you want to become a people leader, or stay hands-on and take on increasingly broad and strategic product surfaces as an IC. Both tracks are real, and both are valued.
We are hiring at both levels and calibrate scope to experience.
Senior PM: 3+ years of product management experience, with strong generalist fundamentals and a track record of owning products end to end.
Staff PM: A track record of setting strategy, driving complex product areas across multiple teams, and influencing senior cross-functional stakeholders.
Across both levels, we're looking for:
Familiarity with AI. You have used and reasoned about LLMs, agents, and evals. You keep up with the frontier and get excited about what's shipping this month, not last year.
Technical fluency to read documentation, understand APIs and integrations, and hold substantive conversations with engineers.
A structured approach to user research and a real track record of turning insight into shipped product.
Sharp written and verbal communication. You can write a PRD that aligns cross-functional teams across engineering, clinical, ops, and sales without a meeting, and hold the room when you do present, whether it's a design review, an exec update, or a customer pitch.
Curiosity and drive. You are the kind of person who studies the domain, not just the product.
Comfort with ambiguity and excitement about shaping what your role becomes.
Consumer product instincts. A sense for building things end users actually love, not just products that clear procurement.
Genuine passion for healthcare. Clinical experience, time at a healthtech company, or meaningful work alongside providers is a plus, but what matters most is that you care deeply about the space and want to spend your time changing how care gets delivered.
We are a large and fast-growing team. High trust, low ego, and a strong bias toward jumping in to help. Product, engineering, design, clinical, and ops sit close and move as one team.
Every product decision you make either gives a provider back time with a patient or takes it away. Not many jobs let you feel that on a weekly basis. This one does. You are raising the quality of healthcare in the US, one shipped decision at a time.
Location: 3+ days in Mountain View
Travel: Light, mostly for onsite hospital and provider shadowing
Ownership: A real product surface end to end from day one
Growth: Clear path toward PM leadership as the team scales
Impact: Your work reaches tens of thousands of clinicians and the patients they serve every day
Please be aware that all official communication from us will come exclusively from email addresses ending in @commure.com. Any emails from other domains are not affiliated with our organization.
Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis.
At Commure, we're building the AI Operating System for healthcare, the foundation that defines how care is delivered, documented, and financed. Our platform spans the full care journey: Ambient AI and Dictation eliminating documentation burden at the point of care, intelligent Agents automating patient and revenue workflows, and autonomous RCM processing billions in claims, all on a single AI-native platform integrated with 60+ EHRs.
Healthcare carries a $1 trillion administrative burden and we're at the center of transforming it. Today, 500,000+ clinicians across 500+ healthcare organizations nationwide trust Commure to handle $25B+ in annual claims and support over 200 million patient interactions. Our latest $70M raise at a $7B valuation reflects the confidence the market has placed in this mission. We've also been named to the Fortune Future 50 list and the 2026 AI Breakthrough Awards for “Overall NLP Company of the Year.”
Our team works directly alongside clinicians, not through layers of process, which means the gap between what you build and its impact on patient care is immediate. We move fast, deploy daily, and take full ownership from early thinking to production. If you're energized by hard problems, high stakes, and a team that holds itself to a high bar, you'll find your people here.
The future of healthcare is being built right now. Come deliver this transformation.
About the Role
Commure is on the lookout for Software Engineers to join our Athelas Home Engineering team, playing a pivotal role in enhancing our FDA-cleared IoT medical device product. The Athelas Home is a portable device that segments and counts the hematology composition of an individual's blood. Our product captures high resolution imagery of a blood sample and utilizes an ML model to determine the concentration of white blood cells using a few drops of blood. Hardware, software, and chemistry come together in concert to produce a streamlined, efficient, and powerful diagnostics platform whose results are as accurate as gold-standard devices at a fraction of the cost. Today, these devices are deployed and active across the world, making bloodwork more comfortable for patients and more accessible for their doctors.
This position is perfect for someone who has experience with full stack software engineering; enjoys building new features and improving infrastructure, and has an interest in the medical device R&D space. You’ll be working in a small multi-functional engineering team comprised of chemical and hardware engineering, manufacturing, and quality.
What You'll Do
Development of existing backend and frontend services for the Athelas device product: improving our infrastructure, architecting and building robust, scalable back-end service
Translate product requirements into technical solutions
Implementation of cybersecurity best practices throughout the software development lifecycle
Collaborate with engineering, operations, quality, and regulatory functions to ensure that production software systems meet both operational, security, and regulatory requirements
Utilize a stack comprising Python, Flask, React, Postgres, Kubernetes, Docker
Apply problem-solving and analytical skills to diagnose and resolve technical issues efficiently, ensuring the stability and performance of our systems
Establish and enforce best practices for code quality, testing, and deployment
What You Have
Bachelor’s or Master’s degree in Computer Science, Software Engineering, or a related field, or equivalent extensive experience required
Professional software engineering experience required, proficiency in Python
Deep expertise in developing and managing data pipelines and experience with PostgreSQL or similar relational database management systems
Advanced knowledge in Containerization and Cloud Services (Docker, Kubernetes)
A strategic thinker with a builder’s mindset, passionate about high-impact projects
Demonstrated expertise in building, scaling, and maintaining sophisticated production environments
Advanced skills in system monitoring, alerting, reporting, metrics tracking, and software reliability engineering
An exceptional sense of product development with a keen focus on user experience and customer needs
A commitment to ongoing personal and professional development
Nice To Have
Experience or interest in embedded software engineering – developing application software for embedded systems (Linux-based IoT medical device). Experience with hardware interfaces (GPIO, camera control, serial communication) and embedded Linux systems is a plus, though not required. Note: This is application software development on embedded hardware, not low-level firmware engineering.
Experience or interest in the design, training, and optimization of computer vision models for blood diagnostics, including object detection and classification models. Work across the ML lifecycle from data preparation and model training to deployment and performance monitoring.
Please be aware that all official communication from us will come exclusively from email addresses ending in @commure.com. Any emails from other domains are not affiliated with our organization.
Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis.
At Commure, we're building the AI Operating System for healthcare, the foundation that defines how care is delivered, documented, and financed. Our platform spans the full care journey: Ambient AI and Dictation eliminating documentation burden at the point of care, intelligent Agents automating patient and revenue workflows, and autonomous RCM processing billions in claims, all on a single AI-native platform integrated with 60+ EHRs.
Healthcare carries a $1 trillion administrative burden and we're at the center of transforming it. Today, 500,000+ clinicians across 500+ healthcare organizations nationwide trust Commure to handle $25B+ in annual claims and support over 200 million patient interactions. Our latest $70M raise at a $7B valuation reflects the confidence the market has placed in this mission. We've also been named to the Fortune Future 50 list and the 2026 AI Breakthrough Awards for “Overall NLP Company of the Year.”
Our team works directly alongside clinicians, not through layers of process, which means the gap between what you build and its impact on patient care is immediate. We move fast, deploy daily, and take full ownership from early thinking to production. If you're energized by hard problems, high stakes, and a team that holds itself to a high bar, you'll find your people here.
The future of healthcare is being built right now. Come deliver this transformation.
We're looking for a Senior Technical PM to own the product at the center of this transformation: our AI-powered revenue cycle automation engine.
You'll be the primary product owner for the RCM platform. You define what gets built, why, and how it connects to real workflows inside hospitals and health systems. You'll work directly alongside clinicians, billers, and operations leads, not through layers of process, which means the gap between what you ship and what it changes is immediate.
Full Time position requires working 3 days a week in our Mountain View office (Hybrid)
Own the RCM product roadmap end-to-end. From strategy through deployment. Define the vision, prioritize ruthlessly, and drive execution across AI/ML engineering, design, and clinical teams.
Get into the field. Spend time onsite at hospitals and clinics. Understand how billers, coders, and revenue cycle managers actually work. Identify where automation breaks down and where the biggest leverage is.
Build for real workflows. Translate what you learn into scalable, enterprise-grade AI solutions that integrate with major EHRs and fit into how healthcare orgs actually operate. Good enough doesn't ship here.
Influence at the executive level. Engage regularly with health system executives (COOs, CSOs, CIOs) and communicate product vision, roadmap, and impact clearly. You'll be expected to walk into those rooms prepared and leave with buy-in.
Stay sharp on AI. Keep up with the latest in LLMs, autonomous agents, and clinical NLP. Know what's possible and push us toward it.
5+ years of experience in product development of highly technical products.
Bachelor’s degree in Computer Science, Physics, or related field
Strong analytical and problem-solving skills, outstanding interpersonal and communication abilities, and a proven ability to manage complex technology projects across functional boundaries.
Experience with SQL and QA best practices is a must.
You have a hacker mentality, are passionate about healthcare, love a fast-paced culture, and take extreme ownership.
Nice To Have:
Prior software engineering experience (1+ years)
Experience managing other PMs or cross-functional teams
Familiarity with RCM workflows, medical billing, or EHR integrations
Please be aware that all official communication from us will come exclusively from email addresses ending in @commure.com. Any emails from other domains are not affiliated with our organization.
Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis.
At Commure, we're building the AI Operating System for healthcare, the foundation that defines how care is delivered, documented, and financed. Our platform spans the full care journey: Ambient AI and Dictation eliminating documentation burden at the point of care, intelligent Agents automating patient and revenue workflows, and autonomous RCM processing billions in claims, all on a single AI-native platform integrated with 60+ EHRs.
Healthcare carries a $1 trillion administrative burden and we're at the center of transforming it. Today, 500,000+ clinicians across 500+ healthcare organizations nationwide trust Commure to handle $25B+ in annual claims and support over 200 million patient interactions. Our latest $70M raise at a $7B valuation reflects the confidence the market has placed in this mission. We've also been named to the Fortune Future 50 list and the 2026 AI Breakthrough Awards for “Overall NLP Company of the Year.”
Our team works directly alongside clinicians, not through layers of process, which means the gap between what you build and its impact on patient care is immediate. We move fast, deploy daily, and take full ownership from early thinking to production. If you're energized by hard problems, high stakes, and a team that holds itself to a high bar, you'll find your people here.
The future of healthcare is being built right now. Come deliver this transformation.
About the Role
Healthcare providers aim to focus on patient care, but administrative tasks often limit their time. Augmedix addresses this by streamlining workflows and improving efficiency through technology and data-driven insights.
With a growing team of 270+ members, strong governance and operational oversight are essential for stability and scalability. The BD RCM Operations team plays a key role in driving structured processes, performance tracking, and cross-functional alignment.
We are seeking an Operations Specialist for our Ops Strategy and Governance team to support operational continuity, strengthen governance, and drive process improvements. This role will focus on data insights, automation, and enabling scalable, efficient operations.
What You'll Do
Support and monitor the RCM new employee onboarding to ensure a smooth and timely onboarding process.
Conduct data analysis and build visualization dashboards to provide leadership with operational insights.
Identify automation opportunities and collaborate on process automation initiatives.
Assist in desk planning and resource allocation to ensure optimal capacity utilization.
Coordinate payroll process and weekend shift management activities.
Monitor policy adherence, update governance documentation, and ensure compliance alignment.
Facilitate cross-functional coordination between RCM verticals, support teams, and leadership.
Track operational KPIs and flag risks related to SLA, compliance, or capacity gaps.
Contribute to SOP development, governance frameworks, and documentation standardization.
Evaluate existing operational gaps to design and implement high-efficiency workflows.
What You Have
Bachelor’s degree in Business Administration, Finance, Data Analytics, Engineering, or a related field.
Professional Experience:
1–2 years of experience in business operations and/or governance functions.
Experience working in cross-functional environments with exposure to operational scaling.
Prior experience in analytics, reporting, or automation initiatives is preferred.
Strong analytical skills with the ability to interpret operational data and identify trends or risks.
Experience building dashboards using SQL, Google Sheets, Smartsheet, or BI tools is preferred.
Exposure to workflow automation tools and process optimization frameworks.
Ability to manage multiple workstreams across governance, operations, and strategy.
Comfortable using Slack, Notion, Linear, or similar collaboration/project management tools.
Strong communication skills with the ability to coordinate across multiple operational teams.
High ownership mindset and ability to operate independently in a lean structure.
Detail-oriented with strong documentation discipline.
Ability to manage competing priorities in a fast-paced environment.
Proactive problem-solving approach with a focus on risk mitigation and operational stability.
Exposure to operational governance, compliance monitoring, or workforce planning.
Experience contributing to automation or efficiency improvement projects.
Exposure to KPI tracking and executive reporting.
Details
Shift Detail: Night shift, (10:00 PM BST - 7:00 AM BST)
Workdays: Monday to Friday
Please be aware that all official communication from us will come exclusively from email addresses ending in @commure.com. Any emails from other domains are not affiliated with our organization.
Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis.
At Commure, we're building the AI Operating System for healthcare, the foundation that defines how care is delivered, documented, and financed. Our platform spans the full care journey: Ambient AI and Dictation eliminating documentation burden at the point of care, intelligent Agents automating patient and revenue workflows, and autonomous RCM processing billions in claims, all on a single AI-native platform integrated with 60+ EHRs.
Healthcare carries a $1 trillion administrative burden and we're at the center of transforming it. Today, 500,000+ clinicians across 500+ healthcare organizations nationwide trust Commure to handle $25B+ in annual claims and support over 200 million patient interactions. Our latest $70M raise at a $7B valuation reflects the confidence the market has placed in this mission. We've also been named to the Fortune Future 50 list and the 2026 AI Breakthrough Awards for “Overall NLP Company of the Year.”
Our team works directly alongside clinicians, not through layers of process, which means the gap between what you build and its impact on patient care is immediate. We move fast, deploy daily, and take full ownership from early thinking to production. If you're energized by hard problems, high stakes, and a team that holds itself to a high bar, you'll find your people here.
The future of healthcare is being built right now. Come deliver this transformation.
Security patterns that worked 20 years ago don't hold up anymore, especially as AI changes how fast engineering teams ship code. We're looking for an Application Security Engineer who combines real engineering depth with security fundamentals — someone who gets into the code, spots systemic patterns, and builds the tooling and fixes that address them at scale, rather than flagging issues for someone else to resolve.
This isn't an audit-from-a-distance role. You'll work directly with engineering, with no interim layer needed, and you'll be equally comfortable owning a project end-to-end as you are looping in support when it counts.
Full Time position requires working 3 days a week in our Mountain View office (Hybrid)
Identify systemic security gaps in our codebase and engineering workflows, and drive durable fixes with engineering, not just one-off patches
Build security tooling and automation, including SAST/SCA integration and custom checks, that catches issues earlier rather than after they ship
Conduct code reviews and security design reviews for major product initiatives, including agentic AI systems and data pipelines
Drive threat modeling for new features and translate requirements into guidance engineers actually use
Think through what AI-accelerated development means for how we find, prioritize, and fix risk, and use AI tooling where it genuinely helps
Present our security posture to enterprise customers, including healthcare and regulated-data conversations
5+ years of hands-on application security or software engineering experience, not mainly audit or compliance work
Genuine engineering depth: you can read and reason about code well enough to find real bugs and root causes
Strong AppSec fundamentals: threat modeling, secure code review, and OWASP-aligned vulnerability knowledge
Comfort operating independently with good judgment in a fast-moving environment
Clear communication that earns trust with engineers
Experience securing agentic AI or LLM-powered systems
Experience building SAST pipelines or custom static analysis rules
Healthcare or other regulated-industry security experience (PHI, HIPAA)
Offensive security background (bug bounty, CTF, pentesting)
Direct enterprise customer experience
Please be aware that all official communication from us will come exclusively from email addresses ending in @commure.com. Any emails from other domains are not affiliated with our organization.
Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis.
At Commure, we're building the AI Operating System for healthcare, the foundation that defines how care is delivered, documented, and financed. Our platform spans the full care journey: Ambient AI and Dictation eliminating documentation burden at the point of care, intelligent Agents automating patient and revenue workflows, and autonomous RCM processing billions in claims, all on a single AI-native platform integrated with 60+ EHRs.
Healthcare carries a $1 trillion administrative burden and we're at the center of transforming it. Today, 500,000+ clinicians across 500+ healthcare organizations nationwide trust Commure to handle $25B+ in annual claims and support over 200 million patient interactions. Our latest $70M raise at a $7B valuation reflects the confidence the market has placed in this mission. We've also been named to the Fortune Future 50 list and the 2026 AI Breakthrough Awards for “Overall NLP Company of the Year.”
Our team works directly alongside clinicians, not through layers of process, which means the gap between what you build and its impact on patient care is immediate. We move fast, deploy daily, and take full ownership from early thinking to production. If you're energized by hard problems, high stakes, and a team that holds itself to a high bar, you'll find your people here.
The future of healthcare is being built right now. Come deliver this transformation.
At Commure, our Air AI team is building the intelligence layer that lives inside the clinical workflow, that listens, documents, reasons, and acts so clinicians don't have to. You'll work across documentation that transcribes patient visits and structures them into clinical notes in real-time, a conversational clinical assistant grounded in live patient context and medical literature, and an extensible AI Skills Library of reusable agents and workflows that automates clinical tasks across the platform. If you want to build AI that clinicians trust with their most critical work, this is that team.
Leverage and build on top of AI/LLM technologies to accelerate product development and deliver intelligent, automated experiences to clinicians and patients
Design and influence decisions that shape our fullstack architecture for scalable, AI-powered healthcare solutions
Lead or contribute to technical planning for new features, balancing feasibility, clinical usability, and business impact
Establish best practices for code quality, testing, deployment, and observability
Mentor engineers across the team, raising the bar on design patterns, code standards, and technical thinking
Collaborate with product managers, designers, and clinical experts to ship intuitive solutions that work in real clinical environments
Be part of a fast-moving team that celebrates large ambition, ships daily, and makes decisions quickly
Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field, required
Professional software engineering experience, ideally in a high-growth or startup environment
Strong fullstack skills — Python on the backend (required), TypeScript/React on the frontend, with working knowledge of containers and cloud (Docker, Kubernetes)
Hands-on experience integrating LLM APIs or building AI-powered features in production
Track record of driving work from early ideation to successful production deployment
Strong debugging and problem-solving skills with a history of demonstrated resourcefulness
Strong communication skills — comfortable working with both engineers and non-technical stakeholders including clinical teams
Experience in fast-moving environments where shipping quickly is the norm
Please be aware that all official communication from us will come exclusively from email addresses ending in @commure.com. Any emails from other domains are not affiliated with our organization.
Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis.
At Commure, we're building the AI Operating System for healthcare, the foundation that defines how care is delivered, documented, and financed. Our platform spans the full care journey: Ambient AI and Dictation eliminating documentation burden at the point of care, intelligent Agents automating patient and revenue workflows, and autonomous RCM processing billions in claims, all on a single AI-native platform integrated with 60+ EHRs.
Healthcare carries a $1 trillion administrative burden and we're at the center of transforming it. Today, 500,000+ clinicians across 500+ healthcare organizations nationwide trust Commure to handle $25B+ in annual claims and support over 200 million patient interactions. Our latest $70M raise at a $7B valuation reflects the confidence the market has placed in this mission. We've also been named to the Fortune Future 50 list and the 2026 AI Breakthrough Awards for “Overall NLP Company of the Year.”
Our team works directly alongside clinicians, not through layers of process, which means the gap between what you build and its impact on patient care is immediate. We move fast, deploy daily, and take full ownership from early thinking to production. If you're energized by hard problems, high stakes, and a team that holds itself to a high bar, you'll find your people here.
The future of healthcare is being built right now. Come deliver this transformation.
About the Role
As a Senior Forward Deployed Engineer at Commure, you'll play a crucial role in collaborating directly with healthcare clients, understanding their needs, and actively participating in the design and implementation of customized solutions. This immersive experience offers you the chance to be at the heart of healthcare technology, contributing to projects that enhance patient access, affordability, and care quality.
In this highly visible position, you'll provide essential technical support, tackle various challenges, and maintain vital documentation. Additionally, by keeping pace with evolving healthcare technology trends, you'll contribute innovative ideas and solutions. Your contributions will be instrumental in advancing our mission to revolutionize healthcare through technology.
What You’ll Do
Be willing to travel up to 35% of the time to client site, build on site, and demo.
Participate in the implementation process, aiding in the integration of our solutions into client settings.
Provide technical assistance and contribute to problem-solving during deployment and integration phases.
Work collaboratively with healthcare clients to understand their technology needs, compliance requirements, and patient care goals.
Support our development and engineering teams in crafting tailored solutions for the healthcare industry.
Help identify and address technical challenges encountered during project implementation.
Assist in creating and updating technical documentation to streamline client onboarding and system maintenance.
Keep informed about the latest trends in healthcare technology and regulations to help propose relevant solutions.
Visit new places and meet interesting people in the heart of healthcare
What You Have
Bachelor’s degree in Computer Science, Engineering, or a related field
4+ years of professional software development experience or a similar role
Strong knowledge of full-stack engineering principles and system design.
Experience with programming languages such as Python, Javascript, React, and SQL.
Experience building 0-1 products
Demonstrated strong problem-solving skills and effective communication abilities.
Eagerness to collaborate and ability to engage confidently with clients.
Adaptability and enthusiasm for working in a fast-paced, client-focused healthcare environment.
Please be aware that all official communication from us will come exclusively from email addresses ending in @commure.com. Any emails from other domains are not affiliated with our organization.
Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis.
At Commure, we're building the AI Operating System for healthcare, the foundation that defines how care is delivered, documented, and financed. Our platform spans the full care journey: Ambient AI and Dictation eliminating documentation burden at the point of care, intelligent Agents automating patient and revenue workflows, and autonomous RCM processing billions in claims, all on a single AI-native platform integrated with 60+ EHRs.
Healthcare carries a $1 trillion administrative burden and we're at the center of transforming it. Today, 500,000+ clinicians across 500+ healthcare organizations nationwide trust Commure to handle $25B+ in annual claims and support over 200 million patient interactions. Our latest $70M raise at a $7B valuation reflects the confidence the market has placed in this mission. We've also been named to the Fortune Future 50 list and the 2026 AI Breakthrough Awards for “Overall NLP Company of the Year.”
Our team works directly alongside clinicians, not through layers of process, which means the gap between what you build and its impact on patient care is immediate. We move fast, deploy daily, and take full ownership from early thinking to production. If you're energized by hard problems, high stakes, and a team that holds itself to a high bar, you'll find your people here.
The future of healthcare is being built right now. Come deliver this transformation.
About the Role
We’re building a next-generation ambient AI platform for healthcare, helping clinicians focus on patient care by automatically capturing, understanding, and structuring clinical conversations.
Behind that experience is a distributed system responsible for ingesting long-form audio, processing real-time and asynchronous streams, orchestrating multiple AI models, and reliably producing clinical outputs. These workflows must remain observable and recoverable across network interruptions, partial failures, model timeouts, and rapidly changing inference infrastructure.
We’re hiring a Backend Engineer to help build and operate this foundation. You’ll work across audio ingestion, media processing, inference orchestration, distributed workflows, storage, observability, and cloud infrastructure.
This role is ideal for an engineer who enjoys making complex systems dependable. You think carefully about failure modes, idempotency, backpressure, data integrity, latency, and operational simplicity. You also understand that infrastructure exists to serve the product: the systems you build must ultimately create a fast, reliable, and trustworthy experience for clinicians.
What You’ll Do
Design, build, and operate backend systems that power our Ambient AI products across mobile and web.
Own critical parts of the audio processing lifecycle, including:
Real-time and asynchronous audio ingestion
Streaming and chunked uploads
Audio validation, encoding, normalization, and processing
Durable storage and media lifecycle management
Recovery from interrupted, duplicated, delayed, or out-of-order uploads
Build and evolve inference workflows that coordinate transcription, diarization, language models, clinical extraction, summarization, and other AI capabilities.
Develop orchestration systems for long-running, multi-stage workflows, including:
Scheduling, queueing, and workload prioritization
Retries, timeouts, fallbacks, and dead-letter handling
Idempotency, replay, and safe workflow recovery
Model routing, versioning, and configuration
Progress tracking and user-visible workflow state
Graceful degradation when dependencies are unavailable
Improve the reliability and scalability of services operating under variable, compute-intensive workloads.
Define and maintain service-level objectives for critical workflows, including availability, processing latency, completion rates, and data durability.
Build strong observability across services and pipelines through structured logging, metrics, distributed tracing, dashboards, alerting, and diagnostic tooling.
Lead incident response and post-incident analysis for important production failures, turning operational lessons into lasting improvements.
Identify systemic failure patterns and eliminate them through better abstractions, automation, testing, and architecture.
Improve cloud infrastructure, deployment systems, capacity planning, and operational tooling as the platform scales.
Design APIs and data models that allow mobile, web, and internal systems to interact with long-running workflows safely and predictably.
Build tools that make inference pipelines easier to inspect, test, replay, evaluate, and debug.
Balance reliability, latency, quality, and infrastructure cost across AI and media-processing workloads.
Partner closely with mobile, product, AI, security, and clinical teams to turn new capabilities into production-ready workflows.
Mentor other engineers and help establish strong practices for distributed systems, observability, operational readiness, and backend architecture.
What You Have
4+ years of professional backend or infrastructure engineering experience.
Experience designing, building, and operating production distributed systems.
Strong proficiency in at least one modern backend programming language.
Experience with asynchronous processing, message queues, event-driven systems, or durable workflow execution.
A strong understanding of distributed-systems concepts such as idempotency, consistency, concurrency, backpressure, retries, failure isolation, and eventual completion.
Experience operating services in a cloud environment, including deployment, monitoring, scaling, and incident response.
Experience designing APIs, service boundaries, and data models for complex product workflows.
A track record of improving system reliability, observability, scalability, or operational efficiency.
Strong debugging skills across application, infrastructure, data, and external dependency boundaries.
An ability to reason about both real-time and long-running workloads with different latency and durability requirements.
Comfort working across backend, infrastructure, product, and AI systems rather than within a narrowly defined layer.
An ownership mindset and bias for action. You identify important risks, create clarity, and drive ambiguous infrastructure work through completion.
Nice to Haves
Experience with audio or video ingestion, streaming media, codecs, transcoding, or media-processing pipelines.
Experience building speech-to-text, diarization, transcription, or other audio-based machine-learning workflows.
Experience orchestrating large language models or multi-model inference pipelines in production.
Familiarity with workflow orchestration systems such as Temporal or similar durable execution platforms.
Experience with event-streaming and messaging technologies such as Kafka, Pub/Sub, SQS, or similar systems.
Experience with model routing, inference gateways, rate limiting, batching, caching, or GPU-backed workloads.
Experience building internal tooling for workflow inspection, replay, evaluation, or model debugging.
Experience defining SLOs, managing error budgets, designing alerts, and leading production incident response.
Familiarity with distributed tracing and observability platforms such as Grafana, OpenTelemetry, Sentry, or similar tools.
Experience with containers, Kubernetes, infrastructure as code, and cloud-native deployment systems.
Experience optimizing systems for throughput, tail latency, infrastructure cost, and workload isolation.
Experience with offline clients, background synchronization, or systems that reconcile delayed and duplicated events.
Exposure to healthcare, HIPAA, SOC 2, encryption, privacy, security, or other regulated environments.
Experience supporting AI-native, real-time, or agentic product experiences.
Why Join
Build the backend foundation for an AI healthcare product used in real clinical workflows.
Solve challenging systems problems involving long-form audio, real-time processing, distributed orchestration, and production AI.
Make reliability improvements that clinicians experience directly through faster, safer, and more dependable workflows.
Shape how inference systems are orchestrated, observed, recovered, and scaled in production.
Work closely with product and AI teams while maintaining deep ownership of backend architecture and infrastructure.
Help define the operational and engineering standards for a rapidly growing platform.
Join at a stage where core systems, technical strategy, and engineering culture are still highly shapeable.
Grow into broader backend, infrastructure, or technical leadership as the team and product expand.
Please be aware that all official communication from us will come exclusively from email addresses ending in @commure.com. Any emails from other domains are not affiliated with our organization.
Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis.
At Commure, we're building the AI Operating System for healthcare, the foundation that defines how care is delivered, documented, and financed. Our platform spans the full care journey: Ambient AI and Dictation eliminating documentation burden at the point of care, intelligent Agents automating patient and revenue workflows, and autonomous RCM processing billions in claims, all on a single AI-native platform integrated with 60+ EHRs.
Healthcare carries a $1 trillion administrative burden and we're at the center of transforming it. Today, 500,000+ clinicians across 500+ healthcare organizations nationwide trust Commure to handle $25B+ in annual claims and support over 200 million patient interactions. Our latest $70M raise at a $7B valuation reflects the confidence the market has placed in this mission. We've also been named to the Fortune Future 50 list and the 2026 AI Breakthrough Awards for “Overall NLP Company of the Year.”
Our team works directly alongside clinicians, not through layers of process, which means the gap between what you build and its impact on patient care is immediate. We move fast, deploy daily, and take full ownership from early thinking to production. If you're energized by hard problems, high stakes, and a team that holds itself to a high bar, you'll find your people here.
The future of healthcare is being built right now. Come deliver this transformation.
About the Role
We’re building a next-generation ambient AI platform for healthcare, helping clinicians focus on patient care by automatically capturing, understanding, and structuring clinical conversations in real time.
Our product supports clinicians across the full care workflow, from capturing patient conversations and reviewing AI-generated documentation to coordinating follow-up actions and completing work across mobile and web.
We’re hiring a Full-Stack Product Engineer to build these experiences from end to end. You’ll work across our mobile and web applications, backend services, APIs, and AI-powered workflows, partnering closely with product, design, clinical, and AI teams.
This role is for an engineer who cares deeply about the people using the product. You think beyond whether a feature technically works to whether it is intuitive, responsive, trustworthy, and valuable in a real clinical environment. You’re comfortable moving through the stack to solve the whole problem, whether that means refining an interaction, designing an API, improving a data model, integrating an AI capability, or strengthening the system behind the experience.
Our mobile application is primarily built in Flutter, alongside web applications, browser-based surfaces, and backend services. Flutter experience is helpful but not required. We value strong product engineering judgment, full-stack versatility, and a track record of shipping high-quality user experiences.
What You’ll Do
Build and own high-impact product experiences from early exploration through launch, measurement, and iteration.
Develop new workflows for AI-native healthcare software, including:
Real-time transcription and ambient documentation
AI-assisted review, editing, and clinical workflows
Multimodal inputs and intelligent recommendations
Agentic actions that help clinicians complete work
Collaborative and cross-device workflows
Offline and low-connectivity experiences
Work across mobile, web, backend services, and APIs to deliver cohesive end-to-end experiences.
Partner closely with clinicians, product managers, and designers to understand real-world problems and translate them into simple, thoughtful products.
Collaborate with AI engineers to bring model capabilities into production in ways that are responsive, understandable, and trustworthy.
Design data models, APIs, and service boundaries that support fast product iteration and reliable user experiences.
Build polished interfaces across our Flutter mobile application and web-based surfaces.
Own the quality of what you ship, including usability, performance, accessibility, analytics, testing, observability, and release readiness.
Improve shared systems and product foundations when they unlock faster or better development, including:
Reusable application components and interaction patterns
State management and data-fetching primitives
Networking, caching, and synchronization
Background processing and resilient workflows
APIs, services, and asynchronous jobs
Logging, monitoring, and product diagnostics
Prototype quickly, learn from real usage, and refine experiences using qualitative and quantitative feedback.
Help shape product and technical strategy as the Ambient AI product line grows.
Mentor other engineers and raise the bar for engineering quality, product thinking, and craft across the team.
What You Have
Professional software development experience, with significant ownership of user-facing products or features.
Strong experience building applications across multiple parts of the stack, such as mobile or web clients, backend services, APIs, databases, and cloud infrastructure.
A track record of taking ambiguous product ideas through technical design, implementation, launch, and iteration.
Strong product judgment and attention to interaction quality, usability, performance, and craft.
Experience building polished frontend experiences using a modern mobile or web framework.
Experience designing and operating backend services, APIs, and data models in production.
Comfort moving through the stack to solve the most important product or user problem.
Strong understanding of software architecture, testing, observability, reliability, and maintainability.
Experience collaborating closely with product, design, backend, data, or AI teams.
An understanding that reliability, latency, and data integrity are fundamental parts of the user experience.
An ownership mindset and bias for action. You identify important problems, create clarity, and drive work through completion.
Nice to Haves
Experience building AI-native, conversational, agentic, or real-time product experiences.
Experience with Flutter and Dart or another cross-platform mobile framework.
Experience building modern web applications with JavaScript or TypeScript.
Experience integrating large language models, transcription systems, or other machine-learning services into production products.
Experience with audio or video capture, streaming, transcription, or long-running media workflows.
Experience with offline-first applications, background sync, resilient local persistence, or conflict handling.
Experience designing event-driven systems, asynchronous workflows, or real-time data pipelines.
Familiarity with product analytics, experimentation, and measuring feature adoption or usability.
Experience with performance optimization, observability, CI/CD, and release automation.
Native iOS or Android experience when platform-specific capabilities are needed.
Exposure to healthcare, HIPAA, SOC 2, privacy, security, or other regulated environments.
Experience with Chrome extensions or workflows that span mobile, browser, and web applications.
Why Join
Build a product that directly gives clinicians more time to focus on their patients.
Own meaningful problems across the complete product stack, from user interaction to backend execution.
Create new product experiences at the intersection of AI, healthcare, mobile, and the web.
Work across the full product lifecycle, from understanding user needs to shipping and improving the experience.
Solve distinctive engineering challenges involving real-time audio, multimodal AI, offline behavior, agentic workflows, and sensitive clinical data.
Have meaningful influence over product direction, technical architecture, and engineering culture.
Join at a stage where individual engineers can shape both what we build and how we build it.
Grow into broader product, technical, or engineering leadership as the team and platform expand.
Please be aware that all official communication from us will come exclusively from email addresses ending in @commure.com. Any emails from other domains are not affiliated with our organization.
Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis.
At Commure, we're building the AI Operating System for healthcare, the foundation that defines how care is delivered, documented, and financed. Our platform spans the full care journey: Ambient AI and Dictation eliminating documentation burden at the point of care, intelligent Agents automating patient and revenue workflows, and autonomous RCM processing billions in claims, all on a single AI-native platform integrated with 60+ EHRs.
Healthcare carries a $1 trillion administrative burden and we're at the center of transforming it. Today, 500,000+ clinicians across 500+ healthcare organizations nationwide trust Commure to handle $25B+ in annual claims and support over 200 million patient interactions. Our latest $70M raise at a $7B valuation reflects the confidence the market has placed in this mission. We've also been named to the Fortune Future 50 list and the 2026 AI Breakthrough Awards for “Overall NLP Company of the Year.”
Our team works directly alongside clinicians, not through layers of process, which means the gap between what you build and its impact on patient care is immediate. We move fast, deploy daily, and take full ownership from early thinking to production. If you're energized by hard problems, high stakes, and a team that holds itself to a high bar, you'll find your people here.
The future of healthcare is being built right now. Come deliver this transformation.
About the Role
This is not a conventional scope management role. You'll serve as the decision-maker and process architect for every request that falls outside standard product boundaries, fielding escalations from Sales, Operations, and Account Management, evaluating feasibility and business fit, and driving fast, defensible resolutions. You'll sit at the intersection of product, operations, and customer service, holding the line on scope while remaining a trusted partner to the business and building the systems that make both possible at scale.
You'll own EHR Credentialing operations across a team of four, mapping workflows end-to-end, eliminating manual and error-prone steps through automation, and tracking the metrics that matter: cycle time, error rate, backlog size, and automation coverage. In parallel, you'll provide the operational backbone for Business Operations, owning onboarding, offboarding, and documentation management workflows to ensure ongoing compliance.
Across all of it, you'll be the process architect codifying exceptions triage, credentialing, and BizOps workflows into documented playbooks, leveraging AI tools and internal platforms like Retool and Vercel to eliminate manual work, and establishing the team's operating cadence through weekly reviews, SLA reports, and cross-functional syncs.
Required
5–8 years in operations, product operations, or technical operations
ideally in high-growth SaaS or healthcare technology with demonstrated experience owning cross-functional processes that required triage, judgment, and stakeholder alignment
Experience managing a small team, setting priorities, tracking output, and holding people accountable to SLAs while balancing competing commercial and operational needs
Hands-on experience with SQL and BI or internal tooling platforms (Looker Studio, Retool, Power BI, Tableau, or similar) to build reporting that stakeholders actually use
Strong process design instincts and you think in systems, document them clearly, and build playbooks that survive personnel changes
Exceptional written and verbal communication: equally fluent writing policy documents, exception recommendations, and executive summaries
Preferred
Background in healthcare technology, EHR systems, or clinical workflow operations with familiarity in the credentialing landscape
Experience in BizOps, GTM Ops, or Revenue Operations supporting Sales or Account Management teams, ideally at the boundary between Product and commercial functions
Familiarity with AI tools and LLMs for automating repetitive workflows, and enough experience with low-code platforms like Retool or Vercel to collaborate effectively with technical builders
Obsessively organized but adaptable - you hold complex portfolios without losing the thread when priorities shift, and you manage upward proactively without being asked
A systems thinker and low-ego operator who translates process needs into scalable solutions and builds trust through consistent follow-through
Someone who can say no clearly and fairly with a documented reason and make high-stakes, manual processes clean, transparent, and repeatable
Please be aware that all official communication from us will come exclusively from email addresses ending in @commure.com. Any emails from other domains are not affiliated with our organization.
Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis.
At Commure, we're building the AI Operating System for healthcare, the foundation that defines how care is delivered, documented, and financed. Our platform spans the full care journey: Ambient AI and Dictation eliminating documentation burden at the point of care, intelligent Agents automating patient and revenue workflows, and autonomous RCM processing billions in claims, all on a single AI-native platform integrated with 60+ EHRs.
Healthcare carries a $1 trillion administrative burden and we're at the center of transforming it. Today, 500,000+ clinicians across 500+ healthcare organizations nationwide trust Commure to handle $25B+ in annual claims and support over 200 million patient interactions. Our latest $70M raise at a $7B valuation reflects the confidence the market has placed in this mission. We've also been named to the Fortune Future 50 list and the 2026 AI Breakthrough Awards for “Overall NLP Company of the Year.”
Our team works directly alongside clinicians, not through layers of process, which means the gap between what you build and its impact on patient care is immediate. We move fast, deploy daily, and take full ownership from early thinking to production. If you're energized by hard problems, high stakes, and a team that holds itself to a high bar, you'll find your people here.
The future of healthcare is being built right now. Come deliver this transformation.
About the Role
Commure's Infrastructure team runs on the tools it builds for itself and we are looking for a Technical Operations Associate to help build them faster. This is a hands-on, high-ownership technical role on our shared execution bench: a small team of builders who design, develop, and deploy the internal applications, automations, and data workflows that keep every corner of the Infrastructure team operating at full speed.
In this role, you'll work fluidly across two technical stacks: Retool for internal systems and operational dashboards, and Vercel/Cursor for AI-powered applications and agent workflows, moving between them based on where your skills are needed most. One week, you might be building a credentialing tracker in Retool; the next, deploying an AI agent that automates a manual exception-handling workflow. You'll design and maintain tools that connect to live data via APIs, SQL, and webhooks, so teams are always working from accurate, up-to-date information.
This is a builder role. You'll ship real tools that real teams depend on and see the operational impact of your work directly and immediately. You default to prototyping over planning documents, get things in front of users fast, and iterate based on feedback, treating internal operators as real customers.
The ideal candidate is technically versatile, curious about AI tooling, and energized by operational variety across credentialing, exceptions, integrations, and BizOps. You're self-directing and reliable leads need to trust that work gets done, documented, and handed off cleanly, and you communicate what you're building in plain language to non-technical stakeholders without losing the nuance of what makes it work.
What You Have
1-3 years in a technical operations, business systems, or software development role, with hands-on production experience building internal tools in Retool and deploying web applications via Vercel using AI-assisted development environments like Cursor
Solid command of SQL — writing complex queries, modeling data for reporting, and designing ETL pipelines that eliminate manual reporting overhead and keep the operational data layer clean and current
Experience integrating systems via REST APIs, webhooks, and database connectors, with the ability to instrument workflows with logging and monitoring to proactively surface issues before they impact operations
Practical experience building with LLMs and AI tools — including prompt engineering, API integration, and multi-step agent workflows — to automate high-volume operational tasks such as exception triage, credentialing checks, and data aggregation
Ability to integrate LLM capabilities (summarization, classification, routing, and escalation logic) into existing internal tooling, and a habit of staying current with the AI landscape to bring techniques that create genuine operational leverage
Strong communication skills with the ability to partner directly with operational leads, translate business needs into technical solutions, document what you've built, and onboard the teams that depend on it
Preferred
JavaScript or Python experience for scripting, app development, and data pipelines
Background in healthcare tech, SaaS operations, or clinical workflow environments
Familiarity with BI tools (Looker Studio, Power BI, or Tableau) for reporting and visualization
Experience serving multiple internal stakeholders in a shared services or platform team model
Exposure to workflow automation platforms such as Zapier, Make, or n8n
Please be aware that all official communication from us will come exclusively from email addresses ending in @commure.com. Any emails from other domains are not affiliated with our organization.
Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis.
At Commure, we're building the AI Operating System for healthcare, the foundation that defines how care is delivered, documented, and financed. Our platform spans the full care journey: Ambient AI and Dictation eliminating documentation burden at the point of care, intelligent Agents automating patient and revenue workflows, and autonomous RCM processing billions in claims, all on a single AI-native platform integrated with 60+ EHRs.
Healthcare carries a $1 trillion administrative burden and we're at the center of transforming it. Today, 500,000+ clinicians across 500+ healthcare organizations nationwide trust Commure to handle $25B+ in annual claims and support over 200 million patient interactions. Our latest $70M raise at a $7B valuation reflects the confidence the market has placed in this mission. We've also been named to the Fortune Future 50 list and the 2026 AI Breakthrough Awards for “Overall NLP Company of the Year.”
Our team works directly alongside clinicians, not through layers of process, which means the gap between what you build and its impact on patient care is immediate. We move fast, deploy daily, and take full ownership from early thinking to production. If you're energized by hard problems, high stakes, and a team that holds itself to a high bar, you'll find your people here.
The future of healthcare is being built right now. Come deliver this transformation.
About the Role
At Commure, the AI Integration Team plays a crucial role in supporting the company’s core products, Revenue Cycle Management (RCM) and Ambient, by ensuring seamless data flow between our platform and over 40 Electronic Medical Records (EMRs). This team is responsible for fetching vital Encounter and Appointment data from multiple EMRs and, when necessary, writing data back to these systems. The team's work ensures the interoperability and smooth exchange of healthcare data via HL7, enabling healthcare providers to deliver more efficient and accurate care while streamlining administrative processes. We're looking for a Senior Software Engineer who takes ownership end-to-end, moves fast, and wants their work to directly impact how care is delivered.
What You'll Do
Design and implement complex integration solutions between our platform and third-party healthcare systems (EHRs, insurance providers, etc.) while ensuring high performance, reliability, and scalability.
Utilize the latest developments in LLM technology to automate the reverse-engineering of electronic health records.
Collaborate with cross-functional teams (product, engineering, and healthcare) to gather integration requirements, define technical approaches, and prioritize tasks based on business needs.
Contribute to the technical direction of the integration platform by proposing and implementing improvements to architecture, tools, and technologies.
Take ownership of end-to-end integration workflows, from design and development through to deployment and post-launch monitoring.
Identify and resolve performance bottlenecks, troubleshoot integration issues, and proactively improve the reliability of integrations in production environments.
Ensure all integration work adheres to healthcare compliance and security standards (e.g., HIPAA, HL7, FHIR) and collaborate with security teams to protect sensitive data.
Work closely with junior engineers to provide technical guidance and mentorship, helping them solve problems and ensuring high-quality code standards are followed.
Drive the implementation of best practices for integration development, including testing, error handling, version control, and continuous integration.
Collaborate with DevOps and QA teams to implement monitoring and alerting systems that ensure integration reliability and system health in production.
Stay up-to-date with industry trends in healthcare technology, integration patterns, and emerging tools, continuously suggesting and applying innovations that can improve system performance and integration capabilities.
Participate in agile development cycles, contributing to sprint planning, retrospectives, and maintaining a collaborative and efficient working environment
What You Have
[Required] Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field, or equivalent extensive experience
5+ years of professional software development industry experience
Proficiency in backend languages like Python, Go, or C++.
Proficiency in frontend languages like Javascript, HTML, CSS
Experience including but not limited to Git, GCP / AWS, Docker, Kubernetes, relational and non-relational DBs, and monitoring/alerting tools
Proven track record of designing and implementing end-to-end solutions and making successful architectural decisions
Excellent communication and collaboration skills, with the ability to work in a fast-paced, dynamic environment.
Please be aware that all official communication from us will come exclusively from email addresses ending in @commure.com. Any emails from other domains are not affiliated with our organization.
Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis.
At Commure, we're building the AI Operating System for healthcare, the foundation that defines how care is delivered, documented, and financed. Our platform spans the full care journey: Ambient AI and Dictation eliminating documentation burden at the point of care, intelligent Agents automating patient and revenue workflows, and autonomous RCM processing billions in claims, all on a single AI-native platform integrated with 60+ EHRs.
Healthcare carries a $1 trillion administrative burden and we're at the center of transforming it. Today, 500,000+ clinicians across 500+ healthcare organizations nationwide trust Commure to handle $25B+ in annual claims and support over 200 million patient interactions. Our latest $70M raise at a $7B valuation reflects the confidence the market has placed in this mission. We've also been named to the Fortune Future 50 list and the 2026 AI Breakthrough Awards for “Overall NLP Company of the Year.”
Our team works directly alongside clinicians, not through layers of process, which means the gap between what you build and its impact on patient care is immediate. We move fast, deploy daily, and take full ownership from early thinking to production. If you're energized by hard problems, high stakes, and a team that holds itself to a high bar, you'll find your people here.
The future of healthcare is being built right now. Come deliver this transformation.
About the Role:
We’re looking for a builder - someone who loves solving hard operational problems with code, data, and product intuition. You are right for this role if you’re someone who can take an operational workflow, inspect the data, understand the business logic, build and modify tools, evaluate outcomes and ship measurable improvements. Part consultant, part product thinker, part data analyst, you’ll help us automate and scale traditionally manual workflows that underpin healthcare operations - from claim submissions to payment posting.
This role sits at the intersection of product, data, and implementation. You’ll design, test, and operationalize automations across our stack, work hands-on with Product, Engineering teams, and our customers to map and rebuild their workflows, and create systems that scale. You’ll be accountable for outcomes - building the infrastructure, tools, and processes that let our teams and our clients move faster and smarter.
We want people who are excellent operators, strong problem solvers, and comfortable building from scratch.
At Commure, there are no speed limits in your growth. If you show ownership and deliver results, your responsibilities - and impact - will grow rapidly. We value people who move fast, think deeply, take pride in solid execution, and deliver results for our customers.
This full-time position requires working 5 days a week in our Mountain View, CA office.
What You'll Do
Own high-impact processes: Own one or more automation surfaces end-to-end: instrumentation, workflow mapping, SQL/data analysis, tool changes, experiment evaluation, rollout, monitoring, and post-launch debugging.
Design and automate workflows: Use SQL, APIs, scripts, and emerging tools (including LLMs and harnesses) to automate manual claim-related workflows and improve scalability
Collaborate cross-functionally: Work closely with Product, Engineering, and Account Management to influence roadmap priorities and scale successful solutions
Analyze and optimize: Build dashboards and reporting pipelines to monitor productivity, quality, and financial outcomes; identify bottlenecks and automate fixes
What You Bring
2+ years of experience in operations, consulting, or data-heavy roles at a tech company or fast-paced startup
Strong SQL fluency - comfortable querying, analyzing, and structuring data to drive insights and automation
Excellent problem-solving and systems-thinking skills; able to diagnose root causes and design scalable solutions
Proven ability to manage complex projects end-to-end, working autonomously in ambiguous, fast-changing environments
Bonus: Experience with AI Automation Infrastructure, such as:
Prompt Iteration
Evaluations
Failure Analysis
Agent Workflows
Hallucination / Leakage / Overfitting Risks
Human-in-the-Loop Design
Confidence Thresholds
Auditability
Production Monitoring
Bonus: Experience in healthcare operations, claims, or billing systems
Bonus: Experience building or integrating workflows via APIs, Python, or web automation tools (Zapier, Retool, custom scripts, etc.)
Bonus: Experience with agentic workflow development, building orchestration scripts and validation scripts, and working with the cloud
Who You Are
You investigate metric drops relentlessly until you've identified a root cause.
You validate dashboard queries before trusting the output.
You work comfortably with raw logs, database records, and edge cases.
You translate domain expert knowledge into scalable automation.
You apply rigorous critical thinking to LLM outputs and build appropriate guardrails.
You ship useful tools early and iterate rather than over-engineer a perfect design doc.
Please be aware that all official communication from us will come exclusively from email addresses ending in @commure.com. Any emails from other domains are not affiliated with our organization.
Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis.
At Commure, we're building the AI Operating System for healthcare, the foundation that defines how care is delivered, documented, and financed. Our platform spans the full care journey: Ambient AI and Dictation eliminating documentation burden at the point of care, intelligent Agents automating patient and revenue workflows, and autonomous RCM processing billions in claims, all on a single AI-native platform integrated with 60+ EHRs.
Healthcare carries a $1 trillion administrative burden and we're at the center of transforming it. Today, 500,000+ clinicians across 500+ healthcare organizations nationwide trust Commure to handle $25B+ in annual claims and support over 200 million patient interactions. Our latest $70M raise at a $7B valuation reflects the confidence the market has placed in this mission. We've also been named to the Fortune Future 50 list and the 2026 AI Breakthrough Awards for “Overall NLP Company of the Year.”
Our team works directly alongside clinicians, not through layers of process, which means the gap between what you build and its impact on patient care is immediate. We move fast, deploy daily, and take full ownership from early thinking to production. If you're energized by hard problems, high stakes, and a team that holds itself to a high bar, you'll find your people here.
The future of healthcare is being built right now. Come deliver this transformation.
About the Role
The Revenue Cycle Management (RCM) Product Team at Commure + Athelas powers the core operating system for our practices. Our product—Insights—provides practice staff and administrators with everything they need to efficiently manage their practice’s operations. We maintain 150+ customer-facing features, ranging from high-level reports and visualizations to workflow automation tools to help the staff boost their practice’s revenue.
As a Senior Software Engineer Engineer, you will play a key role in scaling and maintaining our website’s infrastructure, ensuring a seamless user experience as we grow to support thousands of practices nationwide.
Beyond development, this role will help define the technical direction of Insights’ architecture, shaping how and where services are built and deployed. You’ll help foster a culture of continuous improvement, enhancing the reliability, scalability, and performance of our web applications while elevating the technical skills of the entire engineering organization.
What You’ll Do
Drive the technical direction of our practice management platform, Insights, ensuring it scales to support thousands of practices and millions of users
Design, build, and maintain scalable full-stack solutions using ReactJS, Python, and PostgreSQL
Improve system reliability and observability by implementing best practices in monitoring, logging, and alerting
Optimize performance and scalability of our web applications, ensuring seamless user experiences as we rapidly expand
Collaborate with infrastructure and backend teams to ensure high availability and resilience of core functions
Mentor and guide engineers, fostering a culture of technical excellence and continuous learning
Lead and deliver high-impact projects, balancing speed and quality in a fast-paced, high-ownership environment
Conduct in-depth code reviews, uphold best practices, and drive architectural improvements across the stack
Work closely with product and design teams to build intuitive, user-friendly experiences for healthcare providers and staff
What You Have
5+ years of professional software development experience, with a focus on building scalable full-stack applications
Proficiency in full-stack development with expertise in JavaScript (React/Vue), Python, and PostgreSQL
Strong architectural skills with experience designing and maintaining highly scalable, reliable, and performant web applications
Experience leading multi-month, high-impact projects, balancing trade-offs, and delivering results in a fast-paced environment
Deep understanding of modern front-end engineering—React fundamentals, performance optimization, state management, and component-driven design
Experience working with complex backend systems, including designing APIs and optimizing database performance
Strong debugging and problem-solving skills, with a focus on observability (monitoring, logging, and alerting best practices)
Ability to mentor engineers and drive technical excellence across the organization
Excellent communication skills, with the ability to effectively present technical concepts to leadership and cross-functional teams
Nice to Have
Experience scaling front-end applications in a fast-growing, high-traffic environment
Deep understanding of frontend performance optimizations and ability to diagnose bottlenecks in React applications
Strong product intuition with a track record of influencing UX/UI decisions to improve usability
Background in data visualization and building interactive dashboards for analytics-heavy applications
Experience with developer tooling and CI/CD pipelines for frontend applications
Familiarity with modern API design patterns (GraphQL, REST, gRPC) and best practices in backend-for-frontend (BFF) architectures
Contributions to open-source projects or a strong engineering blog presence
Experience working in highly regulated industries (finance, insurance, government) with a focus on security and compliance
A passion for improving healthcare and healthcare operations in America
Please be aware that all official communication from us will come exclusively from email addresses ending in @commure.com. Any emails from other domains are not affiliated with our organization.
Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis.
At Commure, we're building the AI Operating System for healthcare, the foundation that defines how care is delivered, documented, and financed. Our platform spans the full care journey: Ambient AI and Dictation eliminating documentation burden at the point of care, intelligent Agents automating patient and revenue workflows, and autonomous RCM processing billions in claims, all on a single AI-native platform integrated with 60+ EHRs.
Healthcare carries a $1 trillion administrative burden and we're at the center of transforming it. Today, 500,000+ clinicians across 500+ healthcare organizations nationwide trust Commure to handle $25B+ in annual claims and support over 200 million patient interactions. Our latest $70M raise at a $7B valuation reflects the confidence the market has placed in this mission. We've also been named to the Fortune Future 50 list and the 2026 AI Breakthrough Awards for “Overall NLP Company of the Year.”
Our team works directly alongside clinicians, not through layers of process, which means the gap between what you build and its impact on patient care is immediate. We move fast, deploy daily, and take full ownership from early thinking to production. If you're energized by hard problems, high stakes, and a team that holds itself to a high bar, you'll find your people here.
The future of healthcare is being built right now. Come deliver this transformation.
About the Role
The Revenue Cycle Management (RCM) Product Team at Commure + Athelas powers the core operating system for our practices. Our product—Insights—provides practice staff and administrators with everything they need to efficiently manage their practice’s operations. We maintain 150+ customer-facing features, ranging from high-level reports and visualizations to workflow automation tools to help the staff boost their practice’s revenue.
As a Software Engineer, you will play a key role in scaling and maintaining our website’s infrastructure, ensuring a seamless user experience as we grow to support thousands of practices nationwide. You’ll help foster a culture of continuous improvement, enhancing the reliability, scalability, and performance of our web applications while elevating the technical skills of the entire engineering organization.
What You’ll Do
Build features for the practice management platform, Insights, ensuring it scales to support thousands of practices and millions of users
Design, build, and maintain scalable full-stack solutions using ReactJS, Python, and PostgreSQL
Improve system reliability and observability by implementing best practices in monitoring, logging, and alerting
Optimize performance and scalability of our web applications, ensuring seamless user experiences as we rapidly expand
Collaborate with infrastructure and backend teams to ensure high availability and resilience of core functions
Own high-impact projects, balancing speed and quality in a fast-paced, high-ownership environment
Conduct in-depth code reviews, uphold best practices, and drive architectural improvements across the stack
Work closely with product and design teams to build intuitive, user-friendly experiences for healthcare providers and staff
What You Have
3+ years of professional software development experience, with a focus on building scalable full-stack applications
Proficiency in full-stack development with expertise in JavaScript (React/Vue), Python, and PostgreSQL
Experience owning multi-month, high-impact projects, balancing trade-offs, and delivering results in a fast-paced environment
Good understanding of modern front-end engineering, React fundamentals, performance optimization, state management, and component-driven design
Experience working with complex backend systems, including designing APIs and optimizing database performance
Strong debugging and problem-solving skills, with a focus on observability (monitoring, logging, and alerting best practices)
Excellent communication skills, with the ability to effectively present technical concepts to leadership and cross-functional teams
Nice to Have
Solid architectural skills with experience designing and maintaining highly scalable, reliable, and performant web applications
Experience scaling front-end applications in a fast-growing, high-traffic environment
Deep understanding of frontend performance optimizations and ability to diagnose bottlenecks in React applications
Strong product intuition with a track record of influencing UX/UI decisions to improve usability
Background in data visualization and building interactive dashboards for analytics-heavy applications
Experience with developer tooling and CI/CD pipelines for frontend applications
Familiarity with modern API design patterns (GraphQL, REST, gRPC) and best practices in backend-for-frontend (BFF) architectures
Contributions to open-source projects or a strong engineering blog presence
Experience working in highly regulated industries (finance, insurance, government) with a focus on security and compliance
A passion for improving healthcare and healthcare operations in America
Please be aware that all official communication from us will come exclusively from email addresses ending in @commure.com. Any emails from other domains are not affiliated with our organization.
Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis.
At Commure, we're building the AI Operating System for healthcare, the foundation that defines how care is delivered, documented, and financed. Our platform spans the full care journey: Ambient AI and Dictation eliminating documentation burden at the point of care, intelligent Agents automating patient and revenue workflows, and autonomous RCM processing billions in claims, all on a single AI-native platform integrated with 60+ EHRs.
Healthcare carries a $1 trillion administrative burden and we're at the center of transforming it. Today, 500,000+ clinicians across 500+ healthcare organizations nationwide trust Commure to handle $25B+ in annual claims and support over 200 million patient interactions. Our latest $70M raise at a $7B valuation reflects the confidence the market has placed in this mission. We've also been named to the Fortune Future 50 list and the 2026 AI Breakthrough Awards for “Overall NLP Company of the Year.”
Our team works directly alongside clinicians, not through layers of process, which means the gap between what you build and its impact on patient care is immediate. We move fast, deploy daily, and take full ownership from early thinking to production. If you're energized by hard problems, high stakes, and a team that holds itself to a high bar, you'll find your people here.
The future of healthcare is being built right now. Come deliver this transformation.
About the Role
At Commure, our Revenue Cycle Management (RCM) Core team is building the autonomous backend that turns healthcare's most manual financial workflows into intelligent systems. The Claims Submissions team owns getting claims out the door correctly, the first time. It is in front of the entire revenue cycle: nothing else downstream matters if we can't reliably translate a clinical encounter into a clean, payer-accepted claim.
What You’ll Do
Clearinghouse integrations: submitting claims through multiple clearinghouses and handling their heterogeneous response, verification, and error semantics.
The claim generation pipeline: transforming structured claim payloads into valid electronic EDI claims across professional (CMS-1500), institutional (CMS-1450/UB), and dental (CDT) formats, plus paper-claim and PDF generation for payers that require mail or fax.
Build the Eligibility Orchestrator's routing logic so the right payer gets the right claim, with guardrails that prevent acting on a coverage result that belongs to the wrong person.
Scale a rule engine that runs hundreds of configurable conditions and actions per customer across high transaction volumes — safely, idempotently, and with full explainability for operations teams.
Contribute to the technical direction of the RCM platform by proposing and implementing improvements to architecture, tools, and technologies.
Build end-to-end products to revolutionize revenue cycle management for providers and administrators
Take ownership of end-to-end integration workflows, from design and development through to deployment and post-launch monitoring.
Collaborate with cross-functional teams (product, engineering, and healthcare) to gather integration requirements, define technical approaches, and prioritize tasks based on business needs.
Mentor and guide engineers, fostering a culture of technical excellence and continuous learning
Conduct in-depth code reviews, uphold best practices, and drive architectural improvements across the stack
What You Have
Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field, or equivalent extensive experience
5+ years of professional software development industry experience
Proficiency in frontend languages like Typescript and React
Proficiency in backend languages like Python or Go
Experience including but not limited to Git, GCP / AWS, Docker, Kubernetes, relational and non-relational DBs, and monitoring/alerting tools
Proven track record of designing and implementing end-to-end solutions and making successful architectural decisions
Excellent communication and collaboration skills, with the ability to work in a fast-paced, dynamic environment.
Please be aware that all official communication from us will come exclusively from email addresses ending in @commure.com. Any emails from other domains are not affiliated with our organization.
Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis.
At Commure, we're building the AI Operating System for healthcare, the foundation that defines how care is delivered, documented, and financed. Our platform spans the full care journey: Ambient AI and Dictation eliminating documentation burden at the point of care, intelligent Agents automating patient and revenue workflows, and autonomous RCM processing billions in claims, all on a single AI-native platform integrated with 60+ EHRs.
Healthcare carries a $1 trillion administrative burden and we're at the center of transforming it. Today, 500,000+ clinicians across 500+ healthcare organizations nationwide trust Commure to handle $25B+ in annual claims and support over 200 million patient interactions. Our latest $70M raise at a $7B valuation reflects the confidence the market has placed in this mission. We've also been named to the Fortune Future 50 list and the 2026 AI Breakthrough Awards for “Overall NLP Company of the Year.”
Our team works directly alongside clinicians, not through layers of process, which means the gap between what you build and its impact on patient care is immediate. We move fast, deploy daily, and take full ownership from early thinking to production. If you're energized by hard problems, high stakes, and a team that holds itself to a high bar, you'll find your people here.
The future of healthcare is being built right now. Come deliver this transformation.
About the Role
At Commure, our Revenue Cycle Management (RCM) Core team is building the autonomous backend that turns healthcare's most manual financial workflows into intelligent systems. The Rejections & Denials team builds the AI and rules infrastructure that fixes claims autonomously. The team is turning what used to be repetitive human work (reading a denial, figuring out the fix, correcting the claim, resubmitting, appealing) into auditable, automated workflows.
What You’ll Do
Build LLM-powered automation that decides how to fix a denied claim, with evals, dry runs, and audit trails rigorous enough to let it act autonomously on real money.
Design guardrails that keep automation safe: identity guards, payer-type guardrails (dental, Medicare A vs. B), duplicate-prevention, and dry-run / QA gates before anything touches production.
Scale a rule engine that runs hundreds of configurable conditions and actions per customer across high transaction volumes — safely, idempotently, and with full explainability for operations teams.
Build the observability that turns a long tail of edge cases into a prioritized roadmap: dashboards for automated resubmission approval rate, denial-to-resubmission cycle time, and failure rates broken down by insurance type, denial category, and site.
Generate appeal letters and medical-record packets automatically, with validation scoring that decides what's safe to send unattended.
Deliver a unified automations console where ops can see and manage every rule engine (billing rules, pre-submission validation, adjustments) in one place.
Contribute to the technical direction of the RCM platform by proposing and implementing improvements to architecture, tools, and technologies.
Build end-to-end products to revolutionize revenue cycle management for providers and administrators
Take ownership of end-to-end integration workflows, from design and development through to deployment and post-launch monitoring.
Collaborate with cross-functional teams (product, engineering, and healthcare) to gather integration requirements, define technical approaches, and prioritize tasks based on business needs.
Mentor and guide engineers, fostering a culture of technical excellence and continuous learning
Conduct in-depth code reviews, uphold best practices, and drive architectural improvements across the stack
What You Have
Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field, or equivalent extensive experience
5+ years of professional software development industry experience
Proficiency in frontend languages like Typescript and React.
Proficiency in backend languages like Python or Go.
Experience including but not limited to Git, GCP / AWS, Docker, Kubernetes, relational and non-relational DBs, and monitoring/alerting tools
Proven track record of designing and implementing end-to-end solutions and making successful architectural decisions
Excellent communication and collaboration skills, with the ability to work in a fast-paced, dynamic environment.
Please be aware that all official communication from us will come exclusively from email addresses ending in @commure.com. Any emails from other domains are not affiliated with our organization.
Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis.
At Commure, we're building the AI Operating System for healthcare, the foundation that defines how care is delivered, documented, and financed. Our platform spans the full care journey: Ambient AI and Dictation eliminating documentation burden at the point of care, intelligent Agents automating patient and revenue workflows, and autonomous RCM processing billions in claims, all on a single AI-native platform integrated with 60+ EHRs.
Healthcare carries a $1 trillion administrative burden and we're at the center of transforming it. Today, 500,000+ clinicians across 500+ healthcare organizations nationwide trust Commure to handle $25B+ in annual claims and support over 200 million patient interactions. Our latest $70M raise at a $7B valuation reflects the confidence the market has placed in this mission. We've also been named to the Fortune Future 50 list and the 2026 AI Breakthrough Awards for “Overall NLP Company of the Year.”
Our team works directly alongside clinicians, not through layers of process, which means the gap between what you build and its impact on patient care is immediate. We move fast, deploy daily, and take full ownership from early thinking to production. If you're energized by hard problems, high stakes, and a team that holds itself to a high bar, you'll find your people here.
The future of healthcare is being built right now. Come deliver this transformation.
About the Role
We are seeking an Engineering Manager who will manage the R&D engineering team at Commure, the team taking emerging technology from inception to impact. We scout new capabilities — a frontier LLM that can chain tool calls, browser agents that can navigate the web, new agent harnesses that can self improve — and figure out how to productionize them for healthcare. Our job is the full arc: research the technology, productize it, deliver it to customers, and own it as a P&L until it graduates.
Graduation has taken the following shapes in the past:
Embedded into an existing product — e.g., the AI Copilot in our practice management suite.
Becomes its own product — e.g., Air, the EHR.
Becomes an internal RCM workflow that saves the company millions annually — e.g., EOB web agents and appeal agents.
This role will be hybrid and based in our Mountain View, CA headquarters.
What You’ll Do
Lead and grow a team of 3+ engineers, ensuring clarity of purpose, healthy execution, and strong collaboration
Maintain the team’s startup mindset as we grow, excelling in fast-paced environments where priorities and objectives can shift
Own the technical execution and delivery of the backend systems, automation platforms, and agent infrastructure that power this pipeline - ensuring they scale alongside the company
Partner closely with Product, Ops, and cross-functional teams to translate high-value problems into shipped solutions, filling gaps as necessary across the research-to-production spectrum
Manage project and resource prioritization, ensuring the team works on the most important work streams with the right level of urgency and technical rigor
Uphold high standards in system design, code quality, and engineering operations, fostering a culture of reliability and ownership
Coach and develop engineers, supporting career growth, technical excellence, and a high-performing culture that can move from 0 to 1 and sustain what it builds
What You Have
4+ years of experience developing software, with a background in shipping products in a fast-paced, rapidly scaling environment
1+ years of experience leading engineering teams, including mentoring, performance reviews, and fostering a culture of growth and collaboration
A strong foundation as an individual contributor, with the ability to roll up your sleeves, dive into the codebase, and problem-solve directly alongside the team when needed
Strong technical background with expertise in modern backend development (e.g., Python - fastAPI, PostgreSQL, Kubernetes) and frontend development (Javascript - React) to build broad, event-driven platforms
Excellent communication skills, with the ability to collaborate strongly with cross-functional teams and effectively present technical concepts to leadership
A passion for healthcare innovation and making a meaningful impact on patient care
Experience managing and scaling teams of 8+ engineers, ideally with sub-team leads or tech leads reporting to you
Proven ability to deliver platform-scale systems that are reliable, maintainable, and scalable
Proven experience as a technical leader with the ability to make key architectural and strategic decisions that influence the overall product direction
Proven ability to manage resource allocation, ensuring that projects are completed on time and with the right level of technical rigor
Please be aware that all official communication from us will come exclusively from email addresses ending in @commure.com. Any emails from other domains are not affiliated with our organization.
Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis.
At Commure, we're building the AI Operating System for healthcare, the foundation that defines how care is delivered, documented, and financed. Our platform spans the full care journey: Ambient AI and Dictation eliminating documentation burden at the point of care, intelligent Agents automating patient and revenue workflows, and autonomous RCM processing billions in claims, all on a single AI-native platform integrated with 60+ EHRs.
Healthcare carries a $1 trillion administrative burden and we're at the center of transforming it. Today, 500,000+ clinicians across 500+ healthcare organizations nationwide trust Commure to handle $25B+ in annual claims and support over 200 million patient interactions. Our latest $70M raise at a $7B valuation reflects the confidence the market has placed in this mission. We've also been named to the Fortune Future 50 list and the 2026 AI Breakthrough Awards for “Overall NLP Company of the Year.”
Our team works directly alongside clinicians, not through layers of process, which means the gap between what you build and its impact on patient care is immediate. We move fast, deploy daily, and take full ownership from early thinking to production. If you're energized by hard problems, high stakes, and a team that holds itself to a high bar, you'll find your people here.
The future of healthcare is being built right now. Come deliver this transformation.
About the Role
At Commure, our Revenue Cycle Management (RCM) AI team is building the autonomous backend that turns healthcare's most manual financial workflows into intelligent systems. You'll ship production AI directly into core revenue cycle operations, with LLM-powered agents and copilots that automate claims submission, remittance posting, denials and appeals, and document extraction with real guardrails and compliance built in. You'll own the full lifecycle of AI features from prompt design and evals through production infrastructure, and partner directly with customers and internal operations teams to turn repetitive manual work into auditable, AI-assisted workflows. We're looking for a Software Engineer II who takes ownership end-to-end, moves fast, and wants their work to directly impact how care is delivered.
What You’ll Do
Contribute to the technical direction of the RCM platform by proposing and implementing improvements to architecture, tools, and technologies.
Build end-to-end products to revolutionize revenue cycle management for providers and administrators
Take ownership of end-to-end integration workflows, from design and development through to deployment and post-launch monitoring.
Collaborate with cross-functional teams (product, engineering, and healthcare) to gather integration requirements, define technical approaches, and prioritize tasks based on business needs.
Improve system reliability and observability by implementing best practices in monitoring, logging, and alerting
Optimize performance and scalability of our web applications, ensuring seamless user experiences as we rapidly expand
Collaborate with infrastructure and backend teams to ensure high availability and resilience of core functions
Conduct in-depth code reviews, uphold best practices, and drive architectural improvements across the stack
What You Have
Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field, or equivalent extensive experience
3+ years of professional software development industry experience
Proficiency in frontend languages like Javascript, HTML, CSS
Proficiency in backend languages like Python, Go, or C++.
Experience including but not limited to Git, GCP / AWS, Docker, Kubernetes, relational and non-relational DBs, and monitoring/alerting tools
Proven track record of designing and implementing end-to-end solutions and making successful architectural decisions
Excellent communication and collaboration skills, with the ability to work in a fast-paced, dynamic environment.
Please be aware that all official communication from us will come exclusively from email addresses ending in @commure.com. Any emails from other domains are not affiliated with our organization.
Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis.
At Commure, we're building the AI Operating System for healthcare, the foundation that defines how care is delivered, documented, and financed. Our platform spans the full care journey: Ambient AI and Dictation eliminating documentation burden at the point of care, intelligent Agents automating patient and revenue workflows, and autonomous RCM processing billions in claims, all on a single AI-native platform integrated with 60+ EHRs.
Healthcare carries a $1 trillion administrative burden and we're at the center of transforming it. Today, 500,000+ clinicians across 500+ healthcare organizations nationwide trust Commure to handle $25B+ in annual claims and support over 200 million patient interactions. Our latest $70M raise at a $7B valuation reflects the confidence the market has placed in this mission. We've also been named to the Fortune Future 50 list and the 2026 AI Breakthrough Awards for “Overall NLP Company of the Year.”
Our team works directly alongside clinicians, not through layers of process, which means the gap between what you build and its impact on patient care is immediate. We move fast, deploy daily, and take full ownership from early thinking to production. If you're energized by hard problems, high stakes, and a team that holds itself to a high bar, you'll find your people here.
The future of healthcare is being built right now. Come deliver this transformation.
About the Role
We are seeking a Senior Software Engineer for our R&D team at Commure, the team taking emerging technology from inception to impact. We scout new capabilities — a frontier LLM that can chain tool calls, browser agents that can navigate the web, new agent harnesses that can self improve — and figure out how to productionize them for healthcare. Our job is the full arc: research the technology, productize it, deliver it to customers, and own it as a P&L until it graduates.
Graduation has taken the following shapes in the past:
Embedded into an existing product — e.g., the AI Copilot in our practice management suite.
Becomes its own product — e.g., Air, the EHR.
Becomes an internal RCM workflow that saves the company millions annually — e.g., EOB web agents and appeal agents.
This role will be hybrid and based in our Mountain View, CA headquarters.
What You'll Do
Build the infrastructure that orchestrates, evaluates, and runs sub-agents, including the channel adapters that intelligence flows through
Get hands-on with the cutting edge — chaining tool calls across LLMs, deploying browser agents, building self-improving harnesses — and turn experimental prototypes into production-level tools and products
Take a technology from first principles to production: research it, build it into a product, ship it to customers, and own it through graduation to something bigger
Establish best practices for code quality, testing, deployment, and observability
Collaborate with product managers, designers, and clinical experts to ship intuitive solutions that work in real clinical environments
Be part of a fast-moving team that celebrates large ambition, ships daily, and makes decisions quickly
What You Have
Bachelor’s or Master’s degree in Computer Science, Engineering, or equivalent experience, required
Professional software engineering experience, ideally in a high-growth or startup environment
Strong fullstack skills — Python on the backend (required), Javascript/React on the frontend, with working knowledge of containers and cloud (Docker, Kubernetes)
Hands-on experience integrating LLM APIs or building AI-powered features in production
Track record of driving work from early ideation to successful production deployment
Strong debugging and problem-solving skills with a history of demonstrated resourcefulness
Strong communication skills — comfortable working with both engineers and non-technical stakeholders including clinical teams
Experience in fast-moving environments where shipping quickly is the norm
Please be aware that all official communication from us will come exclusively from email addresses ending in @commure.com. Any emails from other domains are not affiliated with our organization.
Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis.
At Commure, we're building the AI Operating System for healthcare, the foundation that defines how care is delivered, documented, and financed. Our platform spans the full care journey: Ambient AI and Dictation eliminating documentation burden at the point of care, intelligent Agents automating patient and revenue workflows, and autonomous RCM processing billions in claims, all on a single AI-native platform integrated with 60+ EHRs.
Healthcare carries a $1 trillion administrative burden and we're at the center of transforming it. Today, 500,000+ clinicians across 500+ healthcare organizations nationwide trust Commure to handle $25B+ in annual claims and support over 200 million patient interactions. Our latest $70M raise at a $7B valuation reflects the confidence the market has placed in this mission. We've also been named to the Fortune Future 50 list and the 2026 AI Breakthrough Awards for “Overall NLP Company of the Year.”
Our team works directly alongside clinicians, not through layers of process, which means the gap between what you build and its impact on patient care is immediate. We move fast, deploy daily, and take full ownership from early thinking to production. If you're energized by hard problems, high stakes, and a team that holds itself to a high bar, you'll find your people here.
The future of healthcare is being built right now. Come deliver this transformation.
About the Role
The Director of Compliance is responsible for designing, overseeing, and monitoring the effectiveness of Commure, Inc.’s corporate compliance program. This role is critical in promoting a culture of integrity and ensuring the company adheres to the complex web of laws, regulations, and standards governing the Health IT industry. This role will function as an independent and objective leader, reviewing and evaluating compliance issues throughout the organization. They will monitor systems and processes to ensure compliance with all applicable healthcare laws, data privacy regulations, and company policies, including the Code of Conduct.
The Director of Compliance will report directly to the Chief Legal Officer and dotted line to the Board of Directors (the Board), ensuring independence and authority. This role will serve as a key advisor to senior leadership and a resource for all employees, providing guidance on the company’s ethical values and facilitating compliant and integral business operations.
What You'll Do
The key accountabilities include, but are not limited to, the following:
Knows, understands, and champions Commure’s mission, vision, and values through leadership behaviors, practices, and decisions.
Chairs the Corporate Compliance Committee, ensuring regular meetings with appropriate cross-functional representation from Legal, Human Resources, Engineering, Product, Security, and Sales.
Develops, implements, and maintains policies, procedures, and controls for the compliance program to prevent and detect illegal, unethical, or improper conduct, with a strong focus on Health IT-specific risks.
Conducts regular, comprehensive risk assessments to identify potential areas of compliance vulnerability, including those related to HIPAA/HITECH, data security, the Anti-Kickback Statute, Stark Law, information blocking, and FDA regulations for Software as a Medical Device (SaMD).
Develops, implements, and tracks corrective action plans to resolve compliance issues, providing guidance to prevent future occurrences.
Establishes and executes an annual compliance work plan based on risk assessment results, including targeted auditing and monitoring activities.
Develops and reports on key compliance metrics and data analytics to senior leadership and the Audit Committee of the Board, detecting potential fraud, waste, abuse, and other aberrant patterns.
Directs and oversees the creation and delivery of effective compliance training and educational materials for all employees, executives, board members, and key vendors, focusing on the real-world application of compliance principles to Commure's business model.
Manages and promotes effective lines of communication, including the company’s compliance hotline, ensuring a safe and anonymous channel for reporting concerns.
Monitors the performance and effectiveness of the compliance program on an ongoing basis and implements continuous improvements.
Maintains expert knowledge of the evolving healthcare regulatory landscape and advises the company on the potential impact of new laws and regulations.
Liaises with senior management to ensure a strong \"tone at the top,\" integrate compliance activities into business operations, and evaluate the compliance-related performance of employees.
What You Have
Bachelor’s degree required; Juris Doctorate (JD) or relevant Master’s degree (e.g., MBA, MHA) is strongly preferred.
Certification in Healthcare Compliance (CHC) or similar compliance certification is highly desirable.
A minimum of 6-10 years of experience in a healthcare regulatory and compliance role, with experience in a leadership capacity, preferably within a Health IT, SaaS, or medical device company.
Proven ability to develop and implement effective compliance policies, procedures, and training programs.
Expert knowledge of the U.S. healthcare regulatory landscape, including deep expertise in HIPAA, HITECH, the Anti-Kickback Statute, and state/federal data privacy laws (e.g., CCPA/CPRA).
Demonstrated experience with FDA regulations for digital health tools or Software as a Medical Device (SaMD) and ONC Cures Act Final Rule requirements (including information blocking and interoperability) is a significant plus.
Exceptional leadership and management skills with the ability to motivate and influence others positively.
Superior verbal and written communication skills, with the ability to articulate complex regulatory concepts to a variety of audiences.
Strong interpersonal skills and the ability to build collaborative relationships across all levels of the organization.
Excellent organizational and strategic planning skills.
A deep commitment to fostering teamwork and continuous quality improvement.
Analytical and strategic thinker with strong problem-solving capabilities.
Ability to work effectively in a fast-paced, innovative tech environment.
Please be aware that all official communication from us will come exclusively from email addresses ending in @commure.com. Any emails from other domains are not affiliated with our organization.
Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis.
At Commure, we're building the AI Operating System for healthcare, the foundation that defines how care is delivered, documented, and financed. Our platform spans the full care journey: Ambient AI and Dictation eliminating documentation burden at the point of care, intelligent Agents automating patient and revenue workflows, and autonomous RCM processing billions in claims, all on a single AI-native platform integrated with 60+ EHRs.
Healthcare carries a $1 trillion administrative burden and we're at the center of transforming it. Today, 500,000+ clinicians across 500+ healthcare organizations nationwide trust Commure to handle $25B+ in annual claims and support over 200 million patient interactions. Our latest $70M raise at a $7B valuation reflects the confidence the market has placed in this mission. We've also been named to the Fortune Future 50 list and the 2026 AI Breakthrough Awards for “Overall NLP Company of the Year.”
Our team works directly alongside clinicians, not through layers of process, which means the gap between what you build and its impact on patient care is immediate. We move fast, deploy daily, and take full ownership from early thinking to production. If you're energized by hard problems, high stakes, and a team that holds itself to a high bar, you'll find your people here.
The future of healthcare is being built right now. Come deliver this transformation.
About the Role
We're hiring a Software Engineer II to join Air Billing, the team behind the highest-traffic surfaces in our practice management product: claims, appointments, and payments posting — the workspaces billers and practice staff live in all day.
These aren't basic CRUD screens. They're fast, data-dense, keyboard-driven workflows over millions of claims, sitting on real healthcare plumbing (EDI transactions, payer automations). AI is central to how we drive productivity, but we don't solve everything with an agent — we put LLMs in the loop only where day-to-day friction is highest.
We're mid-way through a generational rebuild of these surfaces, and there's an enormous amount to build: rebuilding the claims workspace, making bulk operations safe over tens of thousands of records, stitching together a unified claim activity timeline, and putting AI to work where billers feel the most friction. As a Software Engineer II, you'll own end-to-end features across this work and see them run in production for billers every day.
You'll join a small, tight-knit team that owns the claims, appointments, and eligibility surfaces end-to-end. It's a hands-on group that ships fast, reviews each other's work closely, and sits right next to the billing operators who use what we build — so you'll see the impact of your features in days, not quarters. You'll work alongside senior engineers who'll help you go deep on the domain and grow into bigger problems over time — and, as the team scales, take a growing hand in setting the technical standards and direction we all build on.
What You’ll Do
Own features end-to-end on the claims, appointments, and payments-posting surfaces — from design phase through production rollout
Write production-ready code with meaningful tests and observability, and design clean interfaces and data models that hold up as the surfaces grow
Partner with product, design, and billing operations to make sure what you ship actually solves the biller's workflow problem
Build reliability and observability into your features — dashboards, logging, and alerting that make production issues fast to catch and root-cause
Review code and designs with an eye toward correctness, performance on data-dense screens, and a consistent user experience
Help set the technical standards and direction the team builds on as we scale — shaping component patterns, API and data-fetching conventions, and testing and observability practices, and helping onboard and level up teammates
What You Have
3+ years building full-stack applications, with a track record of shipping features end-to-end in production
Solid frontend skills — you build clean, maintainable UIs and can diagnose and fix common rendering issues in data-dense screens
API and data-layer fundamentals — you can build backend endpoints handling filtering and pagination over sizable datasets, and reason about the queries behind them
Sound technical judgment for feature-level work — you evaluate tradeoffs, escalate risks appropriately, and avoid over-engineering
Good debugging and observability instincts — comfortable with monitoring, logging, and alerting
Clear communication — you keep teammates and partners informed, and ask questions early when things are unclear
Ownership mindset and bias for action — you take responsibility for your features and follow through with urgency and customer focus
Nice to Have
Familiarity with healthcare billing data — EDI X12 (270/271, 276/277, 835, 837), clearinghouses, ERAs/EOBs, denial codes — or a demonstrated ability to ramp on a gnarly domain quickly
Experience shipping LLM-powered features into production workflows, not just demos
Exposure to analytical/OLAP stores alongside a transactional database
Strong product intuition and a track record of influencing UX/UI decisions to improve usability
Experience working in regulated industries (healthcare, finance, insurance) with attention to security and compliance
Please be aware that all official communication from us will come exclusively from email addresses ending in @commure.com. Any emails from other domains are not affiliated with our organization.
Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis.
At Commure, we're building the AI Operating System for healthcare, the foundation that defines how care is delivered, documented, and financed. Our platform spans the full care journey: Ambient AI and Dictation eliminating documentation burden at the point of care, intelligent Agents automating patient and revenue workflows, and autonomous RCM processing billions in claims, all on a single AI-native platform integrated with 60+ EHRs.
Healthcare carries a $1 trillion administrative burden and we're at the center of transforming it. Today, 500,000+ clinicians across 500+ healthcare organizations nationwide trust Commure to handle $25B+ in annual claims and support over 200 million patient interactions. Our latest $70M raise at a $7B valuation reflects the confidence the market has placed in this mission. We've also been named to the Fortune Future 50 list and the 2026 AI Breakthrough Awards for “Overall NLP Company of the Year.”
Our team works directly alongside clinicians, not through layers of process, which means the gap between what you build and its impact on patient care is immediate. We move fast, deploy daily, and take full ownership from early thinking to production. If you're energized by hard problems, high stakes, and a team that holds itself to a high bar, you'll find your people here.
The future of healthcare is being built right now. Come deliver this transformation.
About the Role
The Frameworks Team at Commure builds and operates foundational software systems used across the Engineering organization. The team owns shared libraries, frameworks, services, and developer tooling that power critical platform capabilities, including authentication and authorization, database migrations, AI agent platform, application performance, security, and developer productivity.
As a Staff Software Engineer, you will own and influence critical technical surfaces that span multiple products and engineering teams. You will design and evolve secure, scalable, and highly reliable authentication and authorization systems, while also contributing to broader platform initiatives that improve application performance, operational reliability, and developer velocity.
This is a highly technical and hands-on role with significant organizational impact. You will work across application, platform, infrastructure, and security boundaries—solving complex distributed systems problems, making long-term architectural tradeoffs, and creating durable patterns that can be adopted across the company.
You will also help shape the technical direction of the company’s core platform, including how teams interact with our AI agent platform, how services authenticate users and workloads, enforce authorization policies, communicate securely, and are built, tested, observed, and deployed. Beyond delivering individual systems, you will create frameworks, abstractions, and engineering practices that enable teams across the organization to build secure and reliable software faster.
Own and evolve the architecture of authentication and authorization systems used across multiple products and services.
Design and build secure identity workflows, including OAuth 2.0/OIDC flows, token issuance and validation, session management, service-to-service authentication, and fine-grained authorization.
Lead the design and evolution of shared platform services and reusable engineering patterns, enabling teams to build and operate microservices consistently and safely.
Drive improvements to application performance and scalability, identifying systemic bottlenecks across APIs, databases, caching layers, middleware, and distributed service interactions.
Improve developer productivity and experience through faster CI/CD workflows, reusable service tooling, test infrastructure, local development environments, and self-service platform capabilities.
Establish strong standards for observability and operational readiness, including monitoring, logging, distributed tracing, dashboards, alerting, SLOs, and safe production rollouts.
Partner closely with platform and product teams to protect sensitive customer data, strengthen security boundaries, and meet regulatory and compliance requirements.
Lead complex technical initiatives that span multiple systems and teams, from architecture and design through implementation, migration, rollout, and production operations.
Make pragmatic technical decisions that balance security, correctness, reliability, performance, simplicity, and delivery velocity.
Mentor Senior and other Staff engineers, lead architecture and design reviews, and raise the technical bar through clear technical direction, high-quality engineering practices, and thoughtful feedback.
Operate with strong end-to-end ownership in a fast-moving environment, proactively identifying systemic risks and driving durable solutions rather than local fixes.
8+ years of software engineering experience, with a strong track record of designing, building, and operating complex production systems at scale.
Strong experience with authentication and authorization systems, including practical knowledge of OAuth 2.0, OIDC, JWTs, session and token management, service-to-service authentication, RBAC, ABAC, and policy-based authorization.
Deep expertise in backend and distributed systems, including service architecture, APIs, databases, caching, asynchronous processing, and cloud-native systems.
Strong technical judgment and security fundamentals, with the ability to reason about trust boundaries, identity propagation, least privilege, failure modes, and secure-by-default system design, while balancing security, reliability, performance, simplicity, and delivery velocity.
Experience leading large, multi-component technical initiatives across team boundaries, from architecture and design through implementation, migration, rollout, and production operations.
A strong operational and platform mindset, with experience in areas such as Kubernetes, infrastructure as code, observability, CI/CD, safe migrations, incremental rollouts, and production reliability.
Demonstrated ability to influence and multiply the effectiveness of other engineers through technical leadership, architecture reviews, clear communication, mentorship, and reusable frameworks and tooling.
A high degree of ownership and curiosity: you are comfortable moving between architecture and implementation, diving deeply into unfamiliar systems when necessary, and staying accountable for end-to-end outcomes.
Experience building centralized identity, authentication, or authorization platforms used across multiple products or engineering teams.
Experience with technologies in our ecosystem, including AWS Cognito, Python, FastAPI, Pydantic, PostgreSQL, Go, Kubernetes, and cloud-native infrastructure.
Experience mentoring engineers and leveling up an engineering organization
Knowledge of healthcare security and compliance standards (HIPAA, SOC 2)
Please be aware that all official communication from us will come exclusively from email addresses ending in @commure.com. Any emails from other domains are not affiliated with our organization.
Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis.
At Commure, we're building the AI Operating System for healthcare, the foundation that defines how care is delivered, documented, and financed. Our platform spans the full care journey: Ambient AI and Dictation eliminating documentation burden at the point of care, intelligent Agents automating patient and revenue workflows, and autonomous RCM processing billions in claims, all on a single AI-native platform integrated with 60+ EHRs.
Healthcare carries a $1 trillion administrative burden and we're at the center of transforming it. Today, 500,000+ clinicians across 500+ healthcare organizations nationwide trust Commure to handle $25B+ in annual claims and support over 200 million patient interactions. Our latest $70M raise at a $7B valuation reflects the confidence the market has placed in this mission. We've also been named to the Fortune Future 50 list and the 2026 AI Breakthrough Awards for “Overall NLP Company of the Year.”
Our team works directly alongside clinicians, not through layers of process, which means the gap between what you build and its impact on patient care is immediate. We move fast, deploy daily, and take full ownership from early thinking to production. If you're energized by hard problems, high stakes, and a team that holds itself to a high bar, you'll find your people here.
The future of healthcare is being built right now. Come deliver this transformation.
About the Role
The Revenue Cycle Management (RCM) Product Team at Commure + Athelas powers the core operating system for our practices. Our product, Insights, provides practice staff and administrators with everything they need to manage their practice’s operations efficiently. We maintain 150+ customer-facing features, ranging from high-level reports and visualizations to workflow automation tools to help the staff boost their practice’s revenue.
This role will play a key role in scaling and maintaining our website’s infrastructure, ensuring a seamless user experience as we grow to support thousands of practices nationwide.
What You'll Do
Build end-to-end products to to scale and empower our operations teams
Be a part of a tremendously fast-paced team that celebrates fast execution and decision
Work across the entire software stack
Work with a stack that includes Python, Typescript, JavaScript, React Native, Flask, and other frameworks
What You Have
At least 3 years of production software engineering experience
Able to work on both frontend (JavaScript, TypeScript, React) and backend (Python) in general and deliver product end-to-end
Basic understanding of cloud solutions (GCP, Docker, Kubernetes)
Familiarity with modern software development methodologies and cycles
Understand standard web-based technologies, such as restful standards and relational databases (eg, PostgreSQL)
Have a strong product engineering sense with a can-do builder attitude
Able to identify opportunities to improve the current process
Strong proficiency in the English language, including the ability to articulate ideas clearly and concisely in both verbal and written formats.
Nice to Have
Having worked on greenfield projects before, build and ship products from scratch
Worked in the healthcare industry before
Experience working in a fast pace environment (we ship fast)
Familiarity with BI software
Please be aware that all official communication from us will come exclusively from email addresses ending in @commure.com. Any emails from other domains are not affiliated with our organization.
Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis.
At Commure, we're building the AI Operating System for healthcare, the foundation that defines how care is delivered, documented, and financed. Our platform spans the full care journey: Ambient AI and Dictation eliminating documentation burden at the point of care, intelligent Agents automating patient and revenue workflows, and autonomous RCM processing billions in claims, all on a single AI-native platform integrated with 60+ EHRs.
Healthcare carries a $1 trillion administrative burden and we're at the center of transforming it. Today, 500,000+ clinicians across 500+ healthcare organizations nationwide trust Commure to handle $25B+ in annual claims and support over 200 million patient interactions. Our latest $70M raise at a $7B valuation reflects the confidence the market has placed in this mission. We've also been named to the Fortune Future 50 list and the 2026 AI Breakthrough Awards for “Overall NLP Company of the Year.”
Our team works directly alongside clinicians, not through layers of process, which means the gap between what you build and its impact on patient care is immediate. We move fast, deploy daily, and take full ownership from early thinking to production. If you're energized by hard problems, high stakes, and a team that holds itself to a high bar, you'll find your people here.
The future of healthcare is being built right now. Come deliver this transformation.
About the Role
The Data Integrations team owns the systems that move clinical and financial data between Commure and hundreds of external healthcare endpoints. The domain is EMRs, but the engineering problem is distributed systems at scale: durable orchestration on Temporal, strong delivery semantics against unreliable third parties, and a data and networking substrate that has to keep up as the business grows.
We're looking for a Staff Software Engineer to set technical direction for this platform and help us scale as we more towards Enterprise Customers.
What You’ll Do
Set the technical direction for the platform. Decide what we build and how we execute.
Own the architecture of the systems that move data through our platform, the orchestration layer, the pipelines, the data stores, and evolve them as scale.
Look ahead. Anticipate the scaling and reliability walls we'll hit two and four quarters out, and get in front of them before they become incidents.
Set the bar for observability and operational readiness (monitoring, logging, distributed tracing, dashboards, alerting, SLOs, and safe production rollouts) and make sure the team actually lives by it.
Work hand-in-hand with platform and product teams to keep sensitive customer data protected, tighten security boundaries, and stay on top of our regulatory and compliance obligations.
Own complex, cross-system initiatives end to end: architecture and design, implementation, migration, rollout, and everything that comes with running it in production.
Make pragmatic calls that weigh security, correctness, reliability, performance, and simplicity against how fast we need to ship.
Mentor Senior and Staff engineers, run architecture and design reviews, and push the technical bar higher through clear direction, strong engineering habits, and honest feedback.
Take real ownership in a fast-moving environment. Spot systemic risks early and fix the root cause instead of patching around it.
What You Have
Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field, or equivalent extensive experience
10+ years of professional software engineering experience, with a substantial chunk at Staff-equivalent scope: architectural decisions on multi-quarter projects, made under real constraints, that you'd still defend today.
Deep experience building and operating distributed systems at scale, high-throughput pipelines, data-intensive services. You can talk about the non-obvious failure modes, not just the happy path.
Strong data-layer and concurrency judgment. You've made a relational database (Postgres or similar) do more than it wanted to, and you know when to reach for a DB lock, when Redis is the right tool, and when the right move is a design that doesn't need either.
Real depth in the boring-but-critical layers. Networking and egress (NAT, static IPs, connection lifecycle, DNS, TLS), the database, the container runtime. You've been the person the org turns to when something below the application layer is misbehaving.
Production experience with GCP and container orchestration (Kubernetes, Knative, or similar serverless-on-k8s), and fluency in a modern backend language (Python strongly preferred; Go or similar is a plus).
The ability to translate business goals into technical direction, and technical tradeoffs into language non-engineers can act on.
A history of leveling up the engineers around you.
Bonus if you have
Healthcare integrations experience — HL7 v2, FHIR, and EHRs like Epic, Cerner, or Athenahealth. We can teach the domain; we're hiring for the systems judgment above.
Experience with the compliance envelope this work lives inside (HIPAA, SOC 2) and the security posture that comes with handling PHI.
Please be aware that all official communication from us will come exclusively from email addresses ending in @commure.com. Any emails from other domains are not affiliated with our organization.
Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis.
At Commure, we're building the AI Operating System for healthcare, the foundation that defines how care is delivered, documented, and financed. Our platform spans the full care journey: Ambient AI and Dictation eliminating documentation burden at the point of care, intelligent Agents automating patient and revenue workflows, and autonomous RCM processing billions in claims, all on a single AI-native platform integrated with 60+ EHRs.
Healthcare carries a $1 trillion administrative burden and we're at the center of transforming it. Today, 500,000+ clinicians across 500+ healthcare organizations nationwide trust Commure to handle $25B+ in annual claims and support over 200 million patient interactions. Our latest $70M raise at a $7B valuation reflects the confidence the market has placed in this mission. We've also been named to the Fortune Future 50 list and the 2026 AI Breakthrough Awards for “Overall NLP Company of the Year.”
Our team works directly alongside clinicians, not through layers of process, which means the gap between what you build and its impact on patient care is immediate. We move fast, deploy daily, and take full ownership from early thinking to production. If you're energized by hard problems, high stakes, and a team that holds itself to a high bar, you'll find your people here.
The future of healthcare is being built right now. Come deliver this transformation.
About the Role
We're hiring a Staff Software Engineer to own the accounts and ledgering spine of our RCM platform. This is the path from \"insurance paid us\" to \"the books balance, the patient knows what they owe, and leadership can trust the numbers.\"
The team is designing and building the next generation of our account and ledgering system. We're moving toward an event-oriented financial model where every charge, payment, adjustment, and refund is immutable. Balances get derived from history rather than maintained by hand. Reporting should fall out of the design, not be stitched together afterward.
Your team owns the full money path:
The insurance ledger append-only entries recording payer payments, contractual adjustments, denials, and patient responsibility buckets per procedure, with reversal/refund chains for corrections
Posting and adjustment engines that turn remittances into ledger entries and automatically write off, rebucket, or transfer amounts to patient responsibility based on customer rules
Patient account ledgers tracking balance, payments, credits, and refunds that drive statements, the patient portal, and collections
Bank reconciliation — matching insurer checks to actual bank deposits (via bank APIs, BAI2 files, OCR'd deposit slips) so we only post against verified dollars
Reporting ledger and AR — procedure-level rollups, point-in-time views, AR aging, collections reports, plus drift detection when operational balances disagree with reports
An emerging unified event stream that will become the backbone of a cleaner, replayable ledger architecture
What You’ll Do
Design the next-generation account and ledger model, immutable events, derived balances, clear semantics around payer balance vs. patient balance vs. adjustments vs. cash, with invariants that make it structurally impossible to \"print money\"
Keep operational balances and financial reports in lockstep. Posting, adjustments, patient balances, rollups, and balance reports need to agree. When they don't, we need drift detection and self-healing
Reconcile three (or four) sources of truth: billed charges, payer remittances, bank deposits, and financial reports. Surface discrepancies before customers do
Scale idempotent, explainable posting and adjustment pipelines across high transaction volumes using negation/reversal semantics instead of mutable edits
Operate money-critical systems on very large Postgres tables, safe migrations, trigger-driven projections, backfills, observability, and incident response where \"eventually consistent\" isn't acceptable
Set the bar for observability and operational readiness (monitoring, logging, distributed tracing, dashboards, alerting, SLOs, and safe production rollouts) and make sure the team actually lives by it.
Work hand-in-hand with platform and product teams to keep sensitive customer data protected, tighten security boundaries, and stay on top of our regulatory and compliance obligations.
Own complex, cross-system initiatives end to end: architecture and design, implementation, migration, rollout, and everything that comes with running it in production.
Make pragmatic calls that weigh security, correctness, reliability, performance, and simplicity against how fast we need to ship.
Mentor Senior and Staff engineers, run architecture and design reviews, and push the technical bar higher through clear direction, strong engineering habits, and honest feedback.
Take real ownership in a fast-moving environment. Spot systemic risks early and fix the root cause instead of patching around it.
What You Have
8+ years building software, with a track record of Staff-level work, architecture ownership, mentoring, cross-team influence
Strong backend engineering (Python preferred) and deep experience with relational databases at scale: query performance, ACID transactions, safe migrations, data integrity
Real experience designing or operating financial systems, payments, billing, reconciliation, accounting, or ledgers. You get double-entry accounting, append-only ledgers, idempotency, reversals, and why balances need to be derived from immutable history
You've shipped production systems with observability, alerting, and incident response practices, especially for high-stakes workflows
Strong communication and collaboration skills. You can work with ops and customers when correctness matters
Bonus points if you have
Healthcare RCM, patient accounting, insurance remittance (835/ERA), AR aging, or practice-management billing
File-based integrations, bank reconciliation, event-sourced/CDC architectures, or high-throughput batch pipelines
Experience evolving a monolith toward clearer domain boundaries or event-oriented model
Please be aware that all official communication from us will come exclusively from email addresses ending in @commure.com. Any emails from other domains are not affiliated with our organization.
Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis.
At Commure, we're building the AI Operating System for healthcare, the foundation that defines how care is delivered, documented, and financed. Our platform spans the full care journey: Ambient AI and Dictation eliminating documentation burden at the point of care, intelligent Agents automating patient and revenue workflows, and autonomous RCM processing billions in claims, all on a single AI-native platform integrated with 60+ EHRs.
Healthcare carries a $1 trillion administrative burden and we're at the center of transforming it. Today, 500,000+ clinicians across 500+ healthcare organizations nationwide trust Commure to handle $25B+ in annual claims and support over 200 million patient interactions. Our latest $70M raise at a $7B valuation reflects the confidence the market has placed in this mission. We've also been named to the Fortune Future 50 list and the 2026 AI Breakthrough Awards for “Overall NLP Company of the Year.”
Our team works directly alongside clinicians, not through layers of process, which means the gap between what you build and its impact on patient care is immediate. We move fast, deploy daily, and take full ownership from early thinking to production. If you're energized by hard problems, high stakes, and a team that holds itself to a high bar, you'll find your people here.
The future of healthcare is being built right now. Come deliver this transformation.
About the Role
Join Commure as an Enterprise Account Executive and take ownership of a growing territory in Texas as we expand into new enterprise visibility solutions. You'll drive some of our largest and most strategic revenue growth opportunities. We're seeking passionate relationship builders and deal-makers to accelerate our mission. Reporting to the VP of Sales within the enterprise team, you'll be a key player in our enterprise growth.
What You'll Do
Strategic Sales Management: Own the full sales cycle, from lead generation through contract negotiation, engaging internal and external resources to maximize results.
Revenue Achievement: Consistently meet and exceed quarterly and annual revenue targets.
Relationship Cultivation: Build and maintain strong relationships with prospective clients at all stages of the sales process.
Consultative Solution Selling: Deliver tailored, consultative solutions that address client needs and drive business outcomes.
Sales Operations: Accurately track customer contact information, deal management, and forecast sales
High-Value Deal Closure: Drive and close large deals ($1M+), while also identifying and capitalizing on land-and-expand opportunities within our growing enterprise visibility platform.
Exceed Quota: Proactively generate new business through your existing relationships, self-driven initiatives, inbound lead management, industry events, and strategic renewals and upsells.
Contract Negotiation: Develop winning strategies, build key stakeholder relationships, scope solution requirements, and negotiate deals through contract signing.
Client Performance Management: Drive revenue growth within existing accounts and expand into new enterprise solutions by delivering against client performance metrics.
Pipeline Development: Identify, prioritize, and qualify key buying influences, and effectively guide them through the sales process.
Industry Expertise: Cultivate relationships with customers, decision-makers, and thought leaders, and stay abreast of new product developments and their potential market impact.
What You Have
Extensive Healthcare Sales Experience: 8+ years of experience selling into large healthcare systems, engaging with C-level executives (CNOs, CIOs, CTOs) and high-level operational leaders (VPs, Directors).
Sales Cycle Expert: Proven expertise in building pipelines, moving opportunities through complex sales cycles, and effectively presenting and discussing solutions with key decision-makers. You know how to \"drive a deal.”
Passionate Evangelist: A highly energetic and driven individual with a strong sense of urgency and a deep belief in our mission.
Collaborative Team Player: Understanding of early-stage company dynamics and the importance of teamwork. You thrive in fast-paced, resource-constrained environments and embrace the \"build-it-yourself\" ethos.
Proven Track Record: Consistently achieved and exceeded revenue targets and sales goals.
SFDC Proficiency: Expert-level experience using Salesforce for forecasting, opportunity management, and reporting.
Consultative Sales Approach: Exceptional consultative sales skills, including the ability to define customer needs, qualify opportunities, present tailored solutions, and articulate business outcomes.
Please be aware that all official communication from us will come exclusively from email addresses ending in @commure.com. Any emails from other domains are not affiliated with our organization.
Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis.
At Commure, we're building the AI Operating System for healthcare, the foundation that defines how care is delivered, documented, and financed. Our platform spans the full care journey: Ambient AI and Dictation eliminating documentation burden at the point of care, intelligent Agents automating patient and revenue workflows, and autonomous RCM processing billions in claims, all on a single AI-native platform integrated with 60+ EHRs.
Healthcare carries a $1 trillion administrative burden and we're at the center of transforming it. Today, 500,000+ clinicians across 500+ healthcare organizations nationwide trust Commure to handle $25B+ in annual claims and support over 200 million patient interactions. Our latest $70M raise at a $7B valuation reflects the confidence the market has placed in this mission. We've also been named to the Fortune Future 50 list and the 2026 AI Breakthrough Awards for “Overall NLP Company of the Year.”
Our team works directly alongside clinicians, not through layers of process, which means the gap between what you build and its impact on patient care is immediate. We move fast, deploy daily, and take full ownership from early thinking to production. If you're energized by hard problems, high stakes, and a team that holds itself to a high bar, you'll find your people here.
The future of healthcare is being built right now. Come deliver this transformation.
About the Role
As a Senior Operations Manager owning both Implementation and the Account lifecycle at Commure, you will play a pivotal role in our Operations team, focusing on Revenue-Cycle Management, by working across the whole organization (Product, Eng, Operations, Sales, and Account Management) to define critical business processes. You will have end-to-end ownership - ensuring efficient execution and a seamless onboarding process for clients and driving business metrics. This is an incredibly high-visibility, high-impact, high-autonomy role that will quickly expand to cover more and more emergent business problem areas. Successfully navigating and solving our hyper-growth challenges will lead to rapid growth in role and responsibility.
The position is 100% remote for those NOT in the San Francisco Bay Area, but will be fully on-site for those who are local.
What You'll Do
Ensure the efficient and timely execution of all essential aspects of client onboarding and internal operations projects, from project initiation to launch
Drive client growth through operational optimization and new growth initiatives
Act as the primary point of contact for our largest and most complex accounts
Effectively manage client relationships, ensuring satisfaction and maximizing retention
Help junior team members manage their relationships by acting as an escalation point for their clients as needed
Engage in cross-functional collaboration with key internal stakeholders, including Launcher, Account Management, Product, Engineering, Billing, and other Operations teams, to provide an exceptional experience for every customer
Oversee the entire project management process, ensuring timely, high-quality onboarding and continuous improvement of key metrics
Drive operational metrics (process throughput, defect rate, etc.)
Develop and standardize internal processes, reporting, training, and documentation as we scale our customer base by 5–10x over the coming 12 months
Contribute to designing and implementing systems and processes that facilitate scalability and efficiency
What You Have
6+ years of experience in consulting, investment banking, or operations at a fast-paced SaaS tech company
Comfortable working with data and proficiency in SQL + Excel
SQL is a big PLUS or robust analytical experience (ex. finance, consulting, etc)
Expertise in project management: You have experience deploying multiple projects in a fast-paced environment. You take pride in being on top of things
Energized By People: You love interacting with customers and consistently seek to deliver a great customer experience
Truth Seeker: You are relentless in searching for truth, asking questions, and always seeking to understand a customer's requests
Project Confidence: You are humbly confident and can lead a client meeting and discuss difficult subjects while projecting confidence and trust
Comfort in Chaos: You are comfortable working in an autonomous environment, can expertly prioritize, and have a knack for identifying internal and external blockers
Demonstrated drive, intellectual curiosity, attention to detail, and a proven record of success.
Commitment to delivering customer value by thoroughly understanding clients' use cases and aligning them with Commure's best practices.
Experience working cross-functionally with sales, operations, and engineering teams to address clients' needs and support company objectives.
Proficiency in documenting and developing best practices to enable incremental improvement for the Implementation team through each new onboarding experience.
Proficient in Retool, Google Suite is a plus
Experience in the RCM (Revenue Cycle Management) space is a bonus
Please be aware that all official communication from us will come exclusively from email addresses ending in @commure.com. Any emails from other domains are not affiliated with our organization.
Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis.
At Commure, we're building the AI Operating System for healthcare, the foundation that defines how care is delivered, documented, and financed. Our platform spans the full care journey: Ambient AI and Dictation eliminating documentation burden at the point of care, intelligent Agents automating patient and revenue workflows, and autonomous RCM processing billions in claims, all on a single AI-native platform integrated with 60+ EHRs.
Healthcare carries a $1 trillion administrative burden and we're at the center of transforming it. Today, 500,000+ clinicians across 500+ healthcare organizations nationwide trust Commure to handle $25B+ in annual claims and support over 200 million patient interactions. Our latest $70M raise at a $7B valuation reflects the confidence the market has placed in this mission. We've also been named to the Fortune Future 50 list and the 2026 AI Breakthrough Awards for “Overall NLP Company of the Year.”
Our team works directly alongside clinicians, not through layers of process, which means the gap between what you build and its impact on patient care is immediate. We move fast, deploy daily, and take full ownership from early thinking to production. If you're energized by hard problems, high stakes, and a team that holds itself to a high bar, you'll find your people here.
The future of healthcare is being built right now. Come deliver this transformation.
About the Role
Commure is looking for a Senior IT Support Engineer to run our IT Support/Services function and ensure our employees have the tools, access, and support they need to do their best work. This is a senior individual contributor role with team leadership responsibilities — you'll be the most experienced person on the IT Services team, setting the technical and operational bar, mentoring more junior team members, and owning the strategic direction of support tooling and process as Commure scales.
You'll operate with a high degree of autonomy, partnering closely with the Sr. Director of IT and the Systems Design team, and will be trusted to make judgment calls on escalations, access, and process without heavy oversight. Over time, this role has a clear path toward formal people management as the team grows.
What You'll Do
Technical Leadership & Mentorship
Act as the senior escalation point and technical mentor for IT Support Engineers/Specialists, setting the standard for troubleshooting quality and ticket hygiene
Coordinate with extended/offshore IT Ops support resources to ensure global coverage and consistent process
Help shape hiring and onboarding for future IT Services hires, and informally coach/develop junior team members
Service Delivery & Support Operations
Serve as the escalation point for IT support issues across the organization
Manage the IT Service Desk in Jira Service Management (JSM), including ticket workflows, automations, and CSAT tracking
Own onboarding/offboarding workflows for employees, including account provisioning, hardware issuance, and access management
Manage the device lifecycle program, including hardware procurement, and legal hold procedures
Systems & Access Management
Administer core IT systems including Okta, Google Workspace, Jamf Pro, Rippling, and 1Password
Maintain an admin access tier framework and software/app ownership tracking
Manage end-user communications
Documentation & Process Improvement
Build and maintain internal documentation in Notion, including SOPs, self-help guides, and playbooks for the IT function
Identify opportunities to automate repetitive support work using tools like Zapier, JSM automations, and Slack bots
Continuously improve support workflows to increase efficiency and end-user satisfaction
Infrastructure & Facilities Support
Own conference room AV systems and office technology across office locations
Support workplace technology initiatives across Commure's offices
Cross-functional Partnership
Report to the Sr. Director of IT and act as a key partner on IT strategy, device policy, and company-wide technology decisions
Represent the IT Services team in company-wide forums and communicate team wins, roadmap, and metrics
What You Have
5+ years of IT experience, with demonstrated seniority as a top-level escalation point on a service desk/IT support team
Deep, hands-on expertise administering Okta, Google Workspace, Jamf Pro, and Jira Service Management
Track record of building and owning process documentation from scratch (Notion or similar)
Experience designing automation with tools like Zapier, JSM workflows, or internal bots
Comfortable mentoring and setting the technical bar for less experienced teammates, even without formal management experience
Excellent written and verbal communication skills; comfortable presenting to broader company audiences and influencing without authority
ITIL 4 Foundation knowledge/certification a plus
Experience in a high-growth or healthcare tech environment a plus
Prior people management experience a plus, but not required — this role has a growth path into formal management
Please be aware that all official communication from us will come exclusively from email addresses ending in @commure.com. Any emails from other domains are not affiliated with our organization.
Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis.
At Commure, we're building the AI Operating System for healthcare, the foundation that defines how care is delivered, documented, and financed. Our platform spans the full care journey: Ambient AI and Dictation eliminating documentation burden at the point of care, intelligent Agents automating patient and revenue workflows, and autonomous RCM processing billions in claims, all on a single AI-native platform integrated with 60+ EHRs.
Healthcare carries a $1 trillion administrative burden and we're at the center of transforming it. Today, 500,000+ clinicians across 500+ healthcare organizations nationwide trust Commure to handle $25B+ in annual claims and support over 200 million patient interactions. Our latest $70M raise at a $7B valuation reflects the confidence the market has placed in this mission. We've also been named to the Fortune Future 50 list and the 2026 AI Breakthrough Awards for “Overall NLP Company of the Year.”
Our team works directly alongside clinicians, not through layers of process, which means the gap between what you build and its impact on patient care is immediate. We move fast, deploy daily, and take full ownership from early thinking to production. If you're energized by hard problems, high stakes, and a team that holds itself to a high bar, you'll find your people here.
The future of healthcare is being built right now. Come deliver this transformation.
About the Role
This is not a conventional support or project management role. You'll serve as the operational owner for Ambient EHR integrations across our enterprise health system portfolio, acting as the connective tissue between Engineering, Implementation Consultants, Customer Success, and client IT teams. When an integration breaks, stalls, or behaves unexpectedly, you're the person who diagnoses what's actually happening, routes it to the right owner with the right context, and drives it to a fast, defensible resolution.
What You'll Do
You'll own integration launch coordination end-to-end for new enterprise deployments, from kickoff and technical validation through go-live and stabilization, across a portfolio of 10+ EHRs. This includes account configuration and validation, provider and site setup verification, sync health monitoring, and coordinating client-side dependencies like network access, API credentials, and template builds.
You'll be the triage engine for integration issues in production: reproducing and scoping problems, distinguishing product bugs from configuration issues from client-environment problems, and holding the line on triage SLAs. You'll work directly in internal tooling, tracking issues in Linear, and you'll build the dashboards and health metrics that give leadership visibility into enterprise sync rates and error trends.
Across all of it, you'll be the process architect: codifying integration triage, launch, and escalation workflows into documented runbooks and playbooks that survive personnel changes, and establishing operating cadence through weekly status reporting to executive audiences, SLA reviews, and cross-functional syncs.
What You Have
Required:
8-10 years in operations, ideally in healthcare technology with demonstrated experience owning cross-functional workflows requiring triage, judgment, and stakeholder alignment
Proven triage and escalation ownership: you can reproduce an issue, isolate root cause across product, configuration, and client environment, and route it with enough context that engineering doesn't have to re-investigate
Strong documentation instincts: you think in systems, write runbooks that others can execute without you, and keep them current
Strong written communication, equally fluent in executive status updates, internal escalation summaries, and client-facing emails to health system IT and clinical stakeholders
A systems thinker and low-ego operator who builds trust through consistent follow-through, and who can deliver a clear, documented \"no\" when a request falls outside supported scope
Nice to Have:
Direct experience with ambient AI clinical documentation workflows or point-of-care technology deployments
Hands-on experience with at least one major EHR platform (Epic, Meditech Expanse, Athena, Cerner, eClinicalWorks, or oncology EMRs)
Working knowledge of EHR integration fundamentals: HL7, FHIR, REST APIs, token-based authentication, and the practical failure modes of each (auth errors, network/firewall blocks, data routing issues)
Experience coordinating launches with enterprise health system IT teams, including navigating network access, SSID/firewall constraints, credentialing, and third-party template vendors
Obsessively organized but adaptable: you hold a complex multi-client portfolio without losing the thread when priorities shift, and you manage upward proactively without being asked
Please be aware that all official communication from us will come exclusively from email addresses ending in @commure.com. Any emails from other domains are not affiliated with our organization.
Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis.
At Commure, we're building the AI Operating System for healthcare, the foundation that defines how care is delivered, documented, and financed. Our platform spans the full care journey: Ambient AI and Dictation eliminating documentation burden at the point of care, intelligent Agents automating patient and revenue workflows, and autonomous RCM processing billions in claims, all on a single AI-native platform integrated with 60+ EHRs.
Healthcare carries a $1 trillion administrative burden and we're at the center of transforming it. Today, 500,000+ clinicians across 500+ healthcare organizations nationwide trust Commure to handle $25B+ in annual claims and support over 200 million patient interactions. Our latest $70M raise at a $7B valuation reflects the confidence the market has placed in this mission. We've also been named to the Fortune Future 50 list and the 2026 AI Breakthrough Awards for “Overall NLP Company of the Year.”
Our team works directly alongside clinicians, not through layers of process, which means the gap between what you build and its impact on patient care is immediate. We move fast, deploy daily, and take full ownership from early thinking to production. If you're energized by hard problems, high stakes, and a team that holds itself to a high bar, you'll find your people here.
The future of healthcare is being built right now. Come deliver this transformation.
About the Role
The People Consultant will run the day-to-day HR operations engine for our India teams and ensure consistent, compliant, and employee-friendly execution across core People Ops functions. This role sits at the intersection of People, Finance/Payroll, and business operations. It will be responsible for maintaining strong operational rigour, clean HRMS hygiene, and reliable governance for payroll inputs, attendance/leave, documentation, and employee query resolution.
This is a hands-on role requiring close attention to detail, strong follow-through, and the ability to build scalable processes that reduce manual work and reliance on individuals.
Own end-to-end execution of People Operations for India: employee lifecycle operations, HRMS updates, documentation, and policy adherence.
Run the India People Ops “operating rhythm” (weekly checklists, monthly calendars, exception logs) to keep operations predictable and audit-ready.
Coordinate monthly payroll inputs with Finance/Payroll partners: attendance, leave, deductions/additions, exceptions, and validation checks.
Own attendance governance and exception handling, ensuring approvals and supporting evidence are documented as per policy.
Maintain a clear compliance calendar for payroll-related cutoffs and ensure timely closure with minimal rework.
Drive accurate HRMS hygiene: employee master data, reporting lines, shifts/work model, policy acknowledgements, and access controls.
Own standard letters and documentation workflows (employment letters, salary letters, confirmations, verifications) with clear SLAs and template discipline.
Operate a structured HR helpdesk process: intake, triage, resolution, and escalation with documented turnaround times.
Partner with HRBPs/HR leadership on sensitive cases by ensuring documentation quality and a clean case history.
Manage operational onboarding/offboarding checklists (document collection, HRMS actions, exit workflows) to ensure a consistent employee experience.
Coordinate full & final settlement inputs and ensure exits are completed with clean documentation and timely closure.
Build and maintain SOPs for recurring People Ops workflows to reduce ambiguity and ensure consistent application across teams/sites.
Track key People Ops metrics (case volume, SLA adherence, recurring issues, exception trends) and propose improvements based on data.
What You’ll Bring
4-6+ years of People Operations / HR Ops experience, ideally in a fast-paced, high-volume environment (ops-heavy orgs are a plus).
Strong hands-on experience running payroll input governance, attendance/leave workflows, monthly cutoffs, and exception management
High comfort with HRMS hygiene, data accuracy, approvals, reporting lines, policies, and access controls.
Solid experience managing employee documentation (letters/templates), onboarding/offboarding, and F&F coordination with strong attention to detail.
Ability to build SOPs, checklists, and trackers that reduce dependency on individuals and make operations scalable.
Strong stakeholder management: can work cleanly with Finance/Payroll, IT, and business leaders; knows when to escalate and how to document.
Calm, structured, and service-minded — can handle employee queries professionally while maintaining policy consistency.
Strong written communication and comfort working with sensitive/confidential employee data.
Please be aware that all official communication from us will come exclusively from email addresses ending in @commure.com. Any emails from other domains are not affiliated with our organization.
Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis.
At Commure, we're building the AI Operating System for healthcare, the foundation that defines how care is delivered, documented, and financed. Our platform spans the full care journey: Ambient AI and Dictation eliminating documentation burden at the point of care, intelligent Agents automating patient and revenue workflows, and autonomous RCM processing billions in claims, all on a single AI-native platform integrated with 60+ EHRs.
Healthcare carries a $1 trillion administrative burden and we're at the center of transforming it. Today, 500,000+ clinicians across 500+ healthcare organizations nationwide trust Commure to handle $25B+ in annual claims and support over 200 million patient interactions. Our latest $70M raise at a $7B valuation reflects the confidence the market has placed in this mission. We've also been named to the Fortune Future 50 list and the 2026 AI Breakthrough Awards for “Overall NLP Company of the Year.”
Our team works directly alongside clinicians, not through layers of process, which means the gap between what you build and its impact on patient care is immediate. We move fast, deploy daily, and take full ownership from early thinking to production. If you're energized by hard problems, high stakes, and a team that holds itself to a high bar, you'll find your people here.
The future of healthcare is being built right now. Come deliver this transformation.
Commure is hiring a Senior Software Engineer to own the platform powering our fleet of OpenClaw agents.
Across Commure, we use autonomous agents to support teams, execute operational workflows, interact with internal systems, and turn organizational knowledge into action. As the number and capabilities of these agents grow, we need a strong technical foundation for deploying, operating, observing, and improving them safely at scale. You’ll own that foundation.
This role sits at the intersection of platform engineering and applied AI. You’ll build the infrastructure that runs our agents, develop the harnesses that govern how they reason and act, and establish the tools engineers need to create and deploy new agents quickly. You’ll also operate the existing agent fleet and ensure it remains secure, reliable, observable, and cost-efficient.
We’re looking for a strong Python engineer with deep Linux fundamentals who can own both the agent software and the environments where it runs. The ideal candidate combines platform-engineering rigor with practical experience building LLM-powered agents and is comfortable moving between Python application code, Bash-based operational work, Linux virtual machines, Kubernetes, and cloud infrastructure.
This is a hands-on role for someone equally comfortable working inside a Linux VM, debugging a Kubernetes workload, writing Python services and automation, designing an agent tool interface, investigating an LLM failure, and improving a deployment pipeline.
Own the infrastructure and runtime environment for Commure’s fleet of OpenClaw agents.
Build, configure, deploy, and troubleshoot agents running across Linux-based virtual machines.
Develop Python services, automation, operational tooling, and agent integrations.
Design, build, and operate agent harnesses that support tool use, memory, context management, permissions, scheduling, retries, and human escalation.
Create a standardized platform for engineers to develop, test, deploy, and update agents safely.
Deploy and operate agent workloads across Linux virtual machines, Kubernetes, and cloud infrastructure on Google Cloud or AWS.
Use Bash and standard Linux tooling to investigate system behavior, automate environment management, and resolve production issues.
Build reliable systems for agent scheduling, background execution, queues, concurrency management, and long-running tasks.
Develop integrations that allow agents to interact with internal services, databases, APIs, communication platforms, and operational tools.
Establish secure approaches to secrets, credentials, identity, permissions, and access control for autonomous agents.
Build evaluation frameworks that measure agent reliability, task completion, tool accuracy, latency, and cost.
Implement production observability across agent traces, prompts, tool calls, infrastructure, failures, and resource consumption.
Create dashboards, alerting, and incident-response processes for agent and platform health.
Diagnose failures across application code, model behavior, third-party tools, networks, containers, virtual machines, and cloud infrastructure.
Improve the efficiency and resilience of the platform as agent usage and workload complexity grow.
Work closely with product engineers and internal teams to convert promising agent prototypes into dependable production systems.
Establish best practices for developing and operating autonomous agents across Commure.
Professional experience building and operating production software, infrastructure, or internal platforms.
Strong proficiency in Python, which will be the primary language for agent development, platform tooling, integrations, and automation.
Excellent familiarity with Linux environments and hands-on experience developing, deploying, and debugging software on virtual machines.
Strong Bash and command-line skills, including shell scripting, process management, networking diagnostics, filesystem operations, package management, and log investigation.
Experience managing software across fleets of virtual machines, including configuration, deployment, monitoring, access management, and failure recovery.
Strong hands-on experience building and operating production systems on Google Cloud Platform or Amazon Web Services, including compute, networking, storage, identity and access management, and observability.
Experience deploying and managing Linux virtual machines and containerized workloads in cloud environments.
Hands-on experience with Kubernetes, Docker, and containerized production workloads.
Experience building infrastructure, deployment systems, internal developer platforms, or distributed application runtimes.
Experience with CI/CD, infrastructure as code, configuration management, secrets management, and automated deployments.
Hands-on experience building with large language models, autonomous agents, or agent harnesses.
An understanding of agent concepts such as tool calling, memory, context management, planning, retries, evaluations, permissions, and human-in-the-loop execution.
Experience monitoring and debugging distributed systems using logs, metrics, traces, dashboards, and alerts.
A strong understanding of production reliability, including failure recovery, idempotency, rate limiting, concurrency management, and incident response.
The ability to balance fast experimentation with the security and reliability required for production systems.
Strong ownership and communication skills, including comfort working across product, infrastructure, security, and operational teams.
A builder mindset and excitement about creating infrastructure for a rapidly evolving category of software.
You have built, extended, deployed, or operated an OpenClaw agent.
You have contributed to OpenClaw or another open-source agent framework.
Experience operating a fleet of autonomous or long-running AI agents.
Experience building multi-tenant agent platforms or internal developer platforms.
Experience with agent evaluation, tracing, replay, simulation, or regression testing.
Experience with browser agents, computer-use agents, or agents that interact with external systems.
Familiarity with model gateways, inference providers, prompt versioning, token accounting, and LLM cost optimization.
Experience securing workloads that access sensitive data or high-impact production tools.
Familiarity with Swift and experience contributing to or supporting native Apple client applications.
Experience in healthcare, revenue cycle management, or another regulated industry.
Within your first several months, you will:
Develop a deep understanding of our existing OpenClaw agents, infrastructure, and operational workflows.
Make the agent fleet easier to deploy, observe, debug, and maintain.
Establish clear reliability and performance metrics for agents running in production.
Reduce the time required to take an agent from prototype to production.
Improve safeguards around credentials, permissions, tool execution, and sensitive data.
Improve the reliability, repeatability, and security of our Linux VM and Kubernetes-based agent environments.
Create a platform that allows Commure teams to build increasingly capable agents without reinventing the underlying infrastructure.
Please be aware that all official communication from us will come exclusively from email addresses ending in @commure.com. Any emails from other domains are not affiliated with our organization.
Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis.
At Commure, we're building the AI Operating System for healthcare, the foundation that defines how care is delivered, documented, and financed. Our platform spans the full care journey: Ambient AI and Dictation eliminating documentation burden at the point of care, intelligent Agents automating patient and revenue workflows, and autonomous RCM processing billions in claims, all on a single AI-native platform integrated with 60+ EHRs.
Healthcare carries a $1 trillion administrative burden and we're at the center of transforming it. Today, 500,000+ clinicians across 500+ healthcare organizations nationwide trust Commure to handle $25B+ in annual claims and support over 200 million patient interactions. Our latest $70M raise at a $7B valuation reflects the confidence the market has placed in this mission. We've also been named to the Fortune Future 50 list and the 2026 AI Breakthrough Awards for “Overall NLP Company of the Year.”
Our team works directly alongside clinicians, not through layers of process, which means the gap between what you build and its impact on patient care is immediate. We move fast, deploy daily, and take full ownership from early thinking to production. If you're energized by hard problems, high stakes, and a team that holds itself to a high bar, you'll find your people here.
The future of healthcare is being built right now. Come deliver this transformation.
About the Role
Join Commure as an Enterprise Account Executive and take ownership of a growing territory in Texas as we expand into new enterprise visibility solutions. You'll drive some of our largest and most strategic revenue growth opportunities. We're seeking passionate relationship builders and deal-makers to accelerate our mission. Reporting to the VP of Sales within the enterprise team, you'll be a key player in our enterprise growth.
What You'll Do
Strategic Sales Management: Own the full sales cycle, from lead generation through contract negotiation, engaging internal and external resources to maximize results.
Revenue Achievement: Consistently meet and exceed quarterly and annual revenue targets.
Relationship Cultivation: Build and maintain strong relationships with prospective clients at all stages of the sales process.
Consultative Solution Selling: Deliver tailored, consultative solutions that address client needs and drive business outcomes.
Sales Operations: Accurately track customer contact information, deal management, and forecast sales
High-Value Deal Closure: Drive and close large deals ($1M+), while also identifying and capitalizing on land-and-expand opportunities within our growing enterprise visibility platform.
Exceed Quota: Proactively generate new business through your existing relationships, self-driven initiatives, inbound lead management, industry events, and strategic renewals and upsells.
Contract Negotiation: Develop winning strategies, build key stakeholder relationships, scope solution requirements, and negotiate deals through contract signing.
Client Performance Management: Drive revenue growth within existing accounts and expand into new enterprise solutions by delivering against client performance metrics.
Pipeline Development: Identify, prioritize, and qualify key buying influences, and effectively guide them through the sales process.
Industry Expertise: Cultivate relationships with customers, decision-makers, and thought leaders, and stay abreast of new product developments and their potential market impact.
What You Have
Extensive Healthcare Sales Experience: 8+ years of experience selling into large healthcare systems, engaging with C-level executives (CNOs, CIOs, CTOs) and high-level operational leaders (VPs, Directors).
Sales Cycle Expert: Proven expertise in building pipelines, moving opportunities through complex sales cycles, and effectively presenting and discussing solutions with key decision-makers. You know how to \"drive a deal.”
Passionate Evangelist: A highly energetic and driven individual with a strong sense of urgency and a deep belief in our mission.
Collaborative Team Player: Understanding of early-stage company dynamics and the importance of teamwork. You thrive in fast-paced, resource-constrained environments and embrace the \"build-it-yourself\" ethos.
Proven Track Record: Consistently achieved and exceeded revenue targets and sales goals.
SFDC Proficiency: Expert-level experience using Salesforce for forecasting, opportunity management, and reporting.
Consultative Sales Approach: Exceptional consultative sales skills, including the ability to define customer needs, qualify opportunities, present tailored solutions, and articulate business outcomes.
Please be aware that all official communication from us will come exclusively from email addresses ending in @commure.com. Any emails from other domains are not affiliated with our organization.
Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis.
At Commure, we're building the AI Operating System for healthcare, the foundation that defines how care is delivered, documented, and financed. Our platform spans the full care journey: Ambient AI and Dictation eliminating documentation burden at the point of care, intelligent Agents automating patient and revenue workflows, and autonomous RCM processing billions in claims, all on a single AI-native platform integrated with 60+ EHRs.
Healthcare carries a $1 trillion administrative burden and we're at the center of transforming it. Today, 500,000+ clinicians across 500+ healthcare organizations nationwide trust Commure to handle $25B+ in annual claims and support over 200 million patient interactions. Our latest $70M raise at a $7B valuation reflects the confidence the market has placed in this mission. We've also been named to the Fortune Future 50 list and the 2026 AI Breakthrough Awards for “Overall NLP Company of the Year.”
Our team works directly alongside clinicians, not through layers of process, which means the gap between what you build and its impact on patient care is immediate. We move fast, deploy daily, and take full ownership from early thinking to production. If you're energized by hard problems, high stakes, and a team that holds itself to a high bar, you'll find your people here.
The future of healthcare is being built right now. Come deliver this transformation.
About the Role
Commure is building the AI Operating System for healthcare and we're looking for a Head of Talent to build the team that builds it.
We're at an inflection point. With a $7B valuation, $70M in recent funding, 500K+ clinicians on our platform, and recognition on the Fortune Future 50 list, the mission is proven. Now we need a Talent leader who can match the pace of what we're building and raise the bar on who we bring in to build it.
This is not a coordination role. You will own the full talent function including strategy, execution, and outcomes. You'll lead and build the recruiting team, define how we identify and close the best engineers, clinical operators, and go-to-market talent in the country, and partner directly with senior leadership to translate hiring priorities into pipeline. You'll set the standard for candidate experience, define what great looks like at Commure, and build the infrastructure that scales with us.
What this takes: a builder's instinct, a bias toward speed, and the judgment to know when to move fast and when to slow down and get it right. You've hired at scale before ideally at a high-growth health tech or enterprise SaaS company and you know the difference between filling seats and building a team that actually wins.
The gap between the people you hire and their impact on patient care is immediate here. That's what makes this hard. It's also what makes it worth doing.
If you're energized by high stakes, high standards, and a company operating at the edge of what healthcare technology can do, this is the role!
What You'll Do
Own the full talent function end-to-end from headcount planning and sourcing strategy through offer close and onboarding handoff ensuring Commure consistently hires the people who raise the bar
Partner directly with the CEO and senior leadership to translate business priorities into hiring plans, pipeline targets, and talent strategies that scale with the company's growth trajectory
Lead, build, and develop a high-performing global recruiting team, setting standards, coaching execution, and creating an environment where recruiters do the best work
Define and enforce what great looks like at Commure building structured interview frameworks, calibration processes, and scorecards that drive consistent, high-quality hiring decisions across every function
Own employer brand and candidate experience from first touch to first day ensuring every candidate interaction reflects the quality, speed, and integrity of how Commure operates
Build and maintain the recruiting infrastructure that scales ATS configuration, sourcing tools, offer strategy, compensation benchmarking, and the operational processes that keep a high-velocity team running without breaking
Drive recruiting analytics and reporting to senior leadership, tracking pipeline health, time-to-fill, quality of hire, offer acceptance rates, and source effectiveness to make real-time investment decisions
Identify and close top passive talent across EPD, GTM, Clinical, and G&A -personally leading searches for the most senior and strategic hires while enabling the team to execute across the full req load
What You Have:
12+ years in talent acquisition with at least 5 years leading and managing a recruiting function/team at a high-growth technology company or relevant experience
Demonstrated experience scaling a team through a high-velocity growth period
Track record hiring across EPD, GTM, G&A and clinical or healthcare-adjacent functions
5+ years of people management experience
Experience building or significantly rebuilding recruiting infrastructure, ATS, process, tooling, and team
Prior experience at a health tech, digital health, or enterprise SaaS company strongly preferred
Please be aware that all official communication from us will come exclusively from email addresses ending in @commure.com. Any emails from other domains are not affiliated with our organization.
Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis.
At Commure, we're building the AI Operating System for healthcare, the foundation that defines how care is delivered, documented, and financed. Our platform spans the full care journey: Ambient AI and Dictation eliminating documentation burden at the point of care, intelligent Agents automating patient and revenue workflows, and autonomous RCM processing billions in claims, all on a single AI-native platform integrated with 60+ EHRs.
Healthcare carries a $1 trillion administrative burden and we're at the center of transforming it. Today, 500,000+ clinicians across 500+ healthcare organizations nationwide trust Commure to handle $25B+ in annual claims and support over 200 million patient interactions. Our latest $70M raise at a $7B valuation reflects the confidence the market has placed in this mission. We've also been named to the Fortune Future 50 list and the 2026 AI Breakthrough Awards for “Overall NLP Company of the Year.”
Our team works directly alongside clinicians, not through layers of process, which means the gap between what you build and its impact on patient care is immediate. We move fast, deploy daily, and take full ownership from early thinking to production. If you're energized by hard problems, high stakes, and a team that holds itself to a high bar, you'll find your people here.
The future of healthcare is being built right now. Come deliver this transformation.
About the Role
We are seeking a Business Intelligence Engineer to support our Global Operations department in scaling the infrastructure for our core product lines (including Ambient Assist and Ambient Live). This role sits squarely at the intersection of software engineering, data architecture, and business operations. You will step beyond traditional analytics to design, build, and deploy custom internal applications, automated workflows, and robust ETL pipelines that power our day-to-day business execution.
Working within modern development environments (including Retool, Vercel, and custom API integrations), you will be a core driver in process and application implementation, migrating away from legacy tools, centralizing our technical operations solutions. The ideal candidate will either have a Software Engineering background with a strong pivot into Analytics, or an Analytics/Data Engineering background heavily supplemented by full-stack web development.
What You’ll Do
Application & Tooling Development: Build robust, interactive internal applications, custom front-end workflows, and automations (via platforms like Retool, Vercel, Cursor, or custom web apps) using advanced JavaScript and Python.
Data Pipeline Architecture: Design, write, and optimize complex SQL queries and data models to extract, manipulate, and aggregate data. Architect and maintain reliable ETL pipelines to support rapid operational scaling and AI/LLM integrations.
UI/UX Design & Development: Design intuitive, reliable UI/UX workflows that reduce manual effort for non-technical operators with a goal to simplify complexity without sacrificing capability.
Technical Governance & CI/CD: Strictly implement and adhere to version control and deployment pipelines (e.g., Git, GitHub PRs, Dev -> Release environments) to ensure all data products and front-end tools meet rigorous engineering QA standards.
Systems Implementation: Able to independently manage implementation of systems processes, enable automated workflows / CRONs, and set up centralized, scalable operational databases and applications.
Database & Schema Design: Apply advanced table design principles (normalization, indexing, key constraints) when building datasets or proposing schema changes to optimize performance across the data warehouse.
Process Automation: Develop automated scripts, webhooks, and API integrations that connect disparate data sources and streamline cross-functional business operations without manual oversight.
Cross-Functional Strategy: Act as a technical liaison between operations, product, and core data engineering teams to consolidate ambient data streams and enforce system reliability.
What You Have
Bachelor’s degree in Computer Science, Software Engineering, Information Systems, Data Science, or a highly related technical field.
3+ years of professional experience in Software Engineering (with an analytics focus), Analytics Engineering, or Technical Operations.
Advanced proficiency in SQL and relational database architecture.
Strong programming skills in JavaScript and Python; proven experience building full-stack web solutions, APIs, or internal tooling.
Hands-on experience with version control (Git) and CI/CD workflows is strictly required.
Experience with internal tool builders (e.g., Retool) and modern deployment platforms (e.g., Vercel) is highly advantageous.
A proven track record of moving beyond basic dashboards to build functional, data-driven applications or automated infrastructure.
Systems-level thinker with a meticulous commitment to data accuracy, clean code, and robust technical documentation.
Excellent communication skills, capable of bridging the gap between deep technical engineering execution and high-level business strategy.
Self-motivated with a proactive approach to dismantling operational bottlenecks and standardizing best practices.
Highly adaptable in a fast-paced environment with a continuous stream of overlapping projects, capable of taking vague operational asks and translating them into precise technical execution.
Work Details:
Shift Detail: Night shift, (10:00 pm, BST - 7:00 am, BST)
Workdays: Monday to Friday
Please be aware that all official communication from us will come exclusively from email addresses ending in @commure.com. Any emails from other domains are not affiliated with our organization.
Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis.
At Commure, we're building the AI Operating System for healthcare, the foundation that defines how care is delivered, documented, and financed. Our platform spans the full care journey: Ambient AI and Dictation eliminating documentation burden at the point of care, intelligent Agents automating patient and revenue workflows, and autonomous RCM processing billions in claims, all on a single AI-native platform integrated with 60+ EHRs.
Healthcare carries a $1 trillion administrative burden and we're at the center of transforming it. Today, 500,000+ clinicians across 500+ healthcare organizations nationwide trust Commure to handle $25B+ in annual claims and support over 200 million patient interactions. Our latest $70M raise at a $7B valuation reflects the confidence the market has placed in this mission. We've also been named to the Fortune Future 50 list and the 2026 AI Breakthrough Awards for “Overall NLP Company of the Year.”
Our team works directly alongside clinicians, not through layers of process, which means the gap between what you build and its impact on patient care is immediate. We move fast, deploy daily, and take full ownership from early thinking to production. If you're energized by hard problems, high stakes, and a team that holds itself to a high bar, you'll find your people here.
The future of healthcare is being built right now. Come deliver this transformation.
Our team is a multidisciplinary group of visual communication designers, writers, motion designers, product designers, and producers building the way Commure shows up in the world. We partner closely with Product, Marketing, Growth, Clinical, Comms, and Executive teams to bring to life a complex, high-stakes category into work that feels compelling, human, and unmistakably ours.
We're looking for a Brand Design Lead to drive our brand expression and product creative across our most important moments: brand campaigns, product launches, in-product experiences, brand systems, and storytelling. This is a hands-on creative leadership role for someone with exceptional taste, care for craftsmanship, sharp strategic instincts, and the systems mindset to raise the quality of the work at scale. You're equally comfortable zooming out to define a cohesive creative vision and zooming in to sharpen a webpage, refine an illustration system, or direct a photoshoot. It is your job to set the quality bar and inspire our teams and our clients through communications design. We believe deeply in the power of in-person collaboration to accelerate the work and strengthen the team.
This role is based in our Mountain View office, with in-person attendance expected at least 3 days per week.
Define and lead the creative vision across brand and product: campaigns, launches, patient- and provider-facing experiences, in-product moments, event and executive storytelling, and the digital surfaces that connect them
Define our visual identity and design systems: typography, color, illustration, and the frameworks that keep our work coherent as we scale
Translate complex clinical and product subject matter into work that feels simple, human, and earns trust
Partner cross-functionally with Product, Marketing, and Executive teams to shape brand and creative decisions
Set the quality bar for craft knowing when to push for a bigger idea and when to fight for the right color, type choice, or layout
Use AI tools thoughtfully in your workflow for concepting, prototyping, and production to move faster without compromising craft
7+ years of relevant experience in brand and visual design, with a track record of owning design end-to-end rather than primarily directing others
A strong portfolio showing range across brand identity, product design, and visual systems with clear examples of work you personally designed and shipped
Sophisticated visual craft, strong instincts across typography, color, composition, and layout
Experience building design systems that raise quality and consistency across a product or brand
Real fluency with AI tools and workflows (Midjourney, ComfyUI, generative video, LLMs for iteration) with concrete examples of how you've used them to move faster or improve quality
Comfort being the primary IC on brand and visual design today, with the interest and ability to hire and grow a team as scope expands
A systems-thinking approach and an eye for the details that matter
Deep empathy for the people we serve: patients, providers, caregivers and the judgment to hold that responsibility carefully in a regulated, high-trust category
Please be aware that all official communication from us will come exclusively from email addresses ending in @commure.com. Any emails from other domains are not affiliated with our organization.
Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis.
At Commure, we're building the AI Operating System for healthcare, the foundation that defines how care is delivered, documented, and financed. Our platform spans the full care journey: Ambient AI and Dictation eliminating documentation burden at the point of care, intelligent Agents automating patient and revenue workflows, and autonomous RCM processing billions in claims, all on a single AI-native platform integrated with 60+ EHRs.
Healthcare carries a $1 trillion administrative burden and we're at the center of transforming it. Today, 500,000+ clinicians across 500+ healthcare organizations nationwide trust Commure to handle $25B+ in annual claims and support over 200 million patient interactions. Our latest $70M raise at a $7B valuation reflects the confidence the market has placed in this mission. We've also been named to the Fortune Future 50 list and the 2026 AI Breakthrough Awards for “Overall NLP Company of the Year.”
Our team works directly alongside clinicians, not through layers of process, which means the gap between what you build and its impact on patient care is immediate. We move fast, deploy daily, and take full ownership from early thinking to production. If you're energized by hard problems, high stakes, and a team that holds itself to a high bar, you'll find your people here.
The future of healthcare is being built right now. Come deliver this transformation.
About the Job
Commure + Athelas is redefining how healthcare practices operate, and we just launched the product that proves it: Practice Manager, the industry's first agentic practice management suite. PM lets billing teams orchestrate fleets of AI agents that scrub claims against plain-English rules before they ship, post payments autonomously from deposits to EOBs, and resolve a hundred denials at once with an AI copilot drafting every correction.
We're hiring a Mid-Market Account Executive to bring this story to healthcare practices ready to modernize their back office. You'll own the full sales cycle — prospecting, relationship-building, and closing— for practices that are the perfect size to feel PM's impact immediately: big enough to have real billing complexity, agile enough to move fast once they see the ROI. This is a chance to sell a category-defining product at the ground floor of agentic healthcare software, working directly with practice owners and administrators who are tired of throwing headcount at denials and manual posting.
What You'll Do
Own the full sales cycle for Practice Manager in your mid-market territory — from prospecting to close — with a bias toward relationship-based selling in the field
Help shape early go-to-market motion for Practice Manager, feeding field insights back to product and marketing as the category takes shape
Build and manage a pipeline of mid-market practices, consistently exceeding monthly and quarterly quotas as a founding seller on a newly launched complex product line
Partner closely with the account team, sales engineering, and customer success to craft compelling demos and ensure smooth handoffs from close to onboarding
Act as a category evangelist — staying ahead of the agentic AI and healthcare RCM landscape so you're a trusted advisor, not just a vendor, to prospects and customers
What You Have
Demonstrated history of success in a fast-paced, tech sales role with strong quota attainment across multiple quarters
Strong track record of penetrating new markets and closing net-new business, ideally with an early-stage or newly launched product
Genuine excitement for agentic AI and the ability to translate technical concepts — autonomous workflows, AI copilots, rules-based automation — into clear business value for non-technical buyers
Tenacious hunger to win business and close deals, especially in a category-defining product motion
Ability to speak credibly with stakeholders at every level, from billing managers to C-suite executives
Ability to thrive in a fast-paced, evolving environment — comfortable operating without a fully paved playbook
Please be aware that all official communication from us will come exclusively from email addresses ending in @commure.com. Any emails from other domains are not affiliated with our organization.
Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis.
At Commure, we're building the AI Operating System for healthcare, the foundation that defines how care is delivered, documented, and financed. Our platform spans the full care journey: Ambient AI and Dictation eliminating documentation burden at the point of care, intelligent Agents automating patient and revenue workflows, and autonomous RCM processing billions in claims, all on a single AI-native platform integrated with 60+ EHRs.
Healthcare carries a $1 trillion administrative burden and we're at the center of transforming it. Today, 500,000+ clinicians across 500+ healthcare organizations nationwide trust Commure to handle $25B+ in annual claims and support over 200 million patient interactions. Our latest $70M raise at a $7B valuation reflects the confidence the market has placed in this mission. We've also been named to the Fortune Future 50 list and the 2026 AI Breakthrough Awards for “Overall NLP Company of the Year.”
Our team works directly alongside clinicians, not through layers of process, which means the gap between what you build and its impact on patient care is immediate. We move fast, deploy daily, and take full ownership from early thinking to production. If you're energized by hard problems, high stakes, and a team that holds itself to a high bar, you'll find your people here.
The future of healthcare is being built right now. Come deliver this transformation.
About the Role
The Medical Documentation Specialist (MDS) is responsible for delivering accurate, timely, and comprehensive clinical documentation that supports healthcare professionals in providing high-quality patient care. Working as an extension of the healthcare professionals, the MDS documents patient encounters within Electronic Health Record (EHR) systems while ensuring compliance with organizational quality standards, provider preferences, and applicable healthcare regulations.
Medical Documentation Specialists leverage Commure's ambient AI technology and documentation workflows to reduce providers' administrative burden, enabling providers to spend more time focusing on patient care. The role requires a strong understanding of clinical documentation, healthcare technology, medical terminology, and provider workflows while maintaining the highest standards of quality, confidentiality, and operational excellence.
Role Purpose
The Medical Documentation Specialist is accountable for:
Delivering accurate, complete, and timely clinical documentation that reflects healthcare professionals’ intent.
Supporting providers by reducing documentation burden and improving workflow efficiency.
Maintaining high standards of documentation quality, compliance, and confidentiality.
Adhering to clinician-specific documentation preferences and specialty workflows.
Contributing to operational excellence and continuous improvement within Ambient Operations.
Key Responsibilities
Clinical Documentation
Accurately document patient encounters within Electronic Health Record (EHR) systems.
Capture patient history, review of systems, physical examination findings, assessments, diagnoses, treatment plans, procedures, medications, and other clinically relevant information.
Ensure documentation accurately reflects the clinician’s observations, clinical assessments, and medical decision-making.
Review completed documentation for completeness, consistency, and accuracy prior to submission.
Complete documentation within established turnaround time and productivity expectations.
Clinician Support
Provide documentation support for clinicians across multiple specialties including, but not limited to:
Primary Care
Internal Medicine
Oncology
Orthopedics
Rheumatology
Other specialties as assigned.
Develop an understanding of clinician-specific workflows and documentation preferences.
Adapt documentation style and workflow to individual clinician requirements.
Communicate professionally and effectively while supporting providers and collaborating with internal stakeholders.
Documentation Quality
Produce documentation that meets established organizational quality standards and clinician expectations.
Apply specialty/provider-specific documentation guidelines and best practices.
Identify documentation inconsistencies and seek clarification through appropriate channels when required.
Incorporate feedback from quality reviews, coaching sessions, and audits into daily practice.
Participate in quality improvement initiatives and calibration activities.
Technology & Workflow Management
Utilize Electronic Health Record (EHR) systems and documentation platforms effectively.
Demonstrate proficiency in Ambient AI documentation technology and associated workflow tools.
Navigate multiple systems while maintaining productivity, accuracy, and quality.
Follow established operational workflows, standard operating procedures, and documentation processes.
Escalate workflow, technology, or system-related issues through appropriate channels.
Compliance & Information Security
Maintain compliance with HIPAA and all applicable patient privacy, confidentiality, and information security requirements.
Protect Protected Health Information (PHI) in accordance with organizational policies.
Adhere to Commure's compliance, security, and documentation standards.
Complete mandatory compliance and security training within required timelines.
Continuous Learning & Professional Development
Successfully complete onboarding and ongoing training programs.
Continuously develop knowledge of medical terminology, specialty-specific documentation, healthcare workflows, and emerging technologies.
Stay current with documentation standards, organizational processes, and workflow enhancements.
Demonstrate commitment to continuous learning and professional growth.
Collaboration
Collaborate effectively with Operations, Quality, Training, Product, and other cross-functional teams.
Participate in coaching sessions, quality calibrations, workflow reviews, and operational improvement initiatives.
Escalate documentation, workflow, clinician, or operational concerns through appropriate channels.
Support initiatives that improve documentation quality, clinician satisfaction, and operational efficiency.
Please be aware that all official communication from us will come exclusively from email addresses ending in @commure.com. Any emails from other domains are not affiliated with our organization.
Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis.
At Commure, we're building the AI Operating System for healthcare, the foundation that defines how care is delivered, documented, and financed. Our platform spans the full care journey: Ambient AI and Dictation eliminating documentation burden at the point of care, intelligent Agents automating patient and revenue workflows, and autonomous RCM processing billions in claims, all on a single AI-native platform integrated with 60+ EHRs.
Healthcare carries a $1 trillion administrative burden and we're at the center of transforming it. Today, 500,000+ clinicians across 500+ healthcare organizations nationwide trust Commure to handle $25B+ in annual claims and support over 200 million patient interactions. Our latest $70M raise at a $7B valuation reflects the confidence the market has placed in this mission. We've also been named to the Fortune Future 50 list and the 2026 AI Breakthrough Awards for “Overall NLP Company of the Year.”
Our team works directly alongside clinicians, not through layers of process, which means the gap between what you build and its impact on patient care is immediate. We move fast, deploy daily, and take full ownership from early thinking to production. If you're energized by hard problems, high stakes, and a team that holds itself to a high bar, you'll find your people here.
The future of healthcare is being built right now. Come deliver this transformation.
About the Role:
As part of our Sales Development team, you’ll be on the frontlines of building lasting customer relationships and showcasing the value of Commure’s products. You’ll be an instrumental part of our revenue growth, guiding customers from first touch and beyond. You won’t just follow processes; you’ll own outcomes, solve tough business problems, and help shape how we scale.
What You'll Do
Make cold calls and qualify accounts while launching targeted outbound campaigns into high potential accounts
Leverage intent marketing and community intelligence tools to efficiently target and prioritize high-intent prospects, optimizing outreach and conversion strategies across key healthcare segments
Collaborate with the team leads to improve outbound motion that drive revenue growth
Speak at a high level about our Commure products to health system leaders
Breakdown hairy, challenging business problems
Own execution and outcomes
Understand the business in-and-out to be proactive about solving emerging problems
Commitment to delivering customer value by thoroughly understanding clients' use cases and aligning them with Commure’s best practices
What You Have
Strong strategic mindset and ability to contribute to and execute go-to-market (GTM) approach, including identifying target accounts, developing outreach, and refining prospecting based on market feedback
Strong communication skills, both written and oral
Interest in AI and utilizing tools to improve work efficiencies
Process oriented, organized, and able to work well in unstructured environments
Proficiency in documenting and developing best practices to enable incremental improvement for the Implementation team through each new onboarding experience
Resourceful Prospecting Mentality: You don't rely on a single playbook. You think creatively across channels - social, community, warm intros, events, and beyond - to find and engage prospects that others miss. You know how to generate pipeline with minimal resources and aren't afraid to get scrappy.
Consistent, Repeatable Performance: You have a proven track record of not just hitting a number one month or one quarter, but sustaining high performance over time.
Creative Pipeline Thinking: You are constantly testing new approaches, learning from what doesn't work, and iterating. You bring genuine curiosity to prospecting and push yourself to think beyond conventional outbound techniques.
Thrives in an Evolving GTM Motion: You can operate effectively in a fast moving environment, contribute to shaping the process as you go, and help identify what's working and what needs to change.
Please be aware that all official communication from us will come exclusively from email addresses ending in @commure.com. Any emails from other domains are not affiliated with our organization.
Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis.
At Commure, we're building the AI Operating System for healthcare, the foundation that defines how care is delivered, documented, and financed. Our platform spans the full care journey: Ambient AI and Dictation eliminating documentation burden at the point of care, intelligent Agents automating patient and revenue workflows, and autonomous RCM processing billions in claims, all on a single AI-native platform integrated with 60+ EHRs.
Healthcare carries a $1 trillion administrative burden and we're at the center of transforming it. Today, 500,000+ clinicians across 500+ healthcare organizations nationwide trust Commure to handle $25B+ in annual claims and support over 200 million patient interactions. Our latest $70M raise at a $7B valuation reflects the confidence the market has placed in this mission. We've also been named to the Fortune Future 50 list and the 2026 AI Breakthrough Awards for “Overall NLP Company of the Year.”
Our team works directly alongside clinicians, not through layers of process, which means the gap between what you build and its impact on patient care is immediate. We move fast, deploy daily, and take full ownership from early thinking to production. If you're energized by hard problems, high stakes, and a team that holds itself to a high bar, you'll find your people here.
The future of healthcare is being built right now. Come deliver this transformation.
The Medical Documentation Specialist (MDS) is responsible for delivering accurate, timely, and comprehensive clinical documentation that supports healthcare professionals in providing high-quality patient care. Working as an extension of healthcare professionals, the MDS documents patient encounters within Electronic Health Record (EHR) systems while ensuring compliance with organizational quality standards, provider preferences, and applicable healthcare regulations.
Medical Documentation Specialists leverage Commure's Ambient AI technology and documentation workflows to reduce providers' administrative burden, enabling providers to spend more time focusing on patient care.
This is an entry-level opportunity designed for recent graduates and early-career professionals. Through a structured onboarding program, comprehensive training, ongoing coaching, and continuous feedback, Medical Documentation Specialists develop expertise in clinical documentation, medical terminology, healthcare technology, provider workflows, and documentation best practices while maintaining the highest standards of quality, confidentiality, and operational excellence.
Every Medical Documentation Specialist begins their journey with Commure's structured Training and Development Program, designed specifically for recent graduates and early-career professionals. The program provides a strong foundation through a combination of instructor-led learning, hands-on practice, real-world simulations, regular assessments, continuous coaching, and personalized feedback, enabling participants to build the knowledge, skills, and confidence required to succeed in the role.
The program is designed to prepare participants for live documentation responsibilities while fostering professional growth, operational excellence, and a commitment to continuous learning. Upon successful completion of the training program, participants transition into the Medical Documentation Specialist role with ongoing coaching, mentorship, and quality support to further develop their expertise and advance their careers within Commure.
The Medical Documentation Specialist is accountable for:
Delivering accurate, complete, and timely clinical documentation that reflects healthcare professionals' intent.
Supporting providers by reducing documentation burden and improving workflow efficiency.
Maintaining high standards of documentation quality, compliance, and confidentiality.
Learning and applying clinician-specific documentation preferences, specialty workflows, and documentation standards through structured training.
Continuously building knowledge and proficiency while contributing to operational excellence within Ambient Operations.
Clinical Documentation
Accurately document patient encounters within Electronic Health Record (EHR) systems.
Capture patient history, review of systems, physical examination findings, assessments, diagnoses, treatment plans, procedures, medications, and other clinically relevant information.
Ensure documentation accurately reflects the clinician's observations, clinical assessments, and medical decision-making.
Review completed documentation for completeness, consistency, and accuracy prior to submission.
Complete documentation within established turnaround time and productivity expectations.
Apply learnings from onboarding, coaching sessions, and quality feedback to continuously improve documentation accuracy and efficiency.
Clinician Support
Provide documentation support for clinicians across multiple specialties including, but not limited to:
Primary Care
Internal Medicine
Oncology
Orthopedics
Rheumatology
Other specialties as assigned.
Learn clinician-specific workflows, documentation preferences, and specialty requirements through structured training and practical experience.
Adapt documentation style and workflow to individual clinician requirements.
Communicate professionally and effectively while supporting providers and collaborating with internal stakeholders.
Documentation Quality
Produce documentation that meets established organizational quality standards and clinician expectations.
Learn and apply specialty/provider-specific documentation guidelines and best practices.
Identify documentation inconsistencies and seek clarification through appropriate channels when required.
Incorporate feedback from quality reviews, coaching sessions, and audits into daily practice.
Participate in quality improvement initiatives and calibration activities.
Technology & Workflow Management
Utilize Electronic Health Record (EHR) systems and documentation platforms effectively.
Develop proficiency in Commure's Ambient AI documentation technology and associated workflow tools through structured training and guided practice.
Navigate multiple systems while maintaining productivity, accuracy, and quality.
Follow established operational workflows, standard operating procedures, and documentation processes.
Escalate workflow, technology, or system-related issues through appropriate channels.
Compliance & Information Security
Maintain compliance with HIPAA and all applicable patient privacy, confidentiality, and information security requirements.
Protect Protected Health Information (PHI) in accordance with organizational policies.
Adhere to Commure's compliance, security, and documentation standards.
Complete mandatory compliance and security training within required timelines.
Continuous Learning & Professional Development
Successfully complete onboarding, certification, and ongoing training programs.
Continuously develop knowledge of medical terminology, specialty-specific documentation, healthcare workflows, and emerging technologies.
Stay current with documentation standards, organizational processes, and workflow enhancements.
Demonstrate curiosity, adaptability, coachability, and a commitment to continuous learning and professional growth.
Actively participate in refresher trainings, coaching sessions, quality reviews, and knowledge-sharing initiatives.
Collaboration
Collaborate effectively with Operations, Quality, Training, Product, and other cross-functional teams.
Participate in coaching sessions, quality calibrations, workflow reviews, and operational improvement initiatives.
Seek guidance from trainers, mentors, and quality teams to continuously improve performance.
Escalate documentation, workflow, clinician, or operational concerns through appropriate channels.
Support initiatives that improve documentation quality, clinician satisfaction, and operational efficiency.
Please be aware that all official communication from us will come exclusively from email addresses ending in @commure.com. Any emails from other domains are not affiliated with our organization.
Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis.
At Commure, we're building the AI Operating System for healthcare, the foundation that defines how care is delivered, documented, and financed. Our platform spans the full care journey: Ambient AI and Dictation eliminating documentation burden at the point of care, intelligent Agents automating patient and revenue workflows, and autonomous RCM processing billions in claims, all on a single AI-native platform integrated with 60+ EHRs.
Healthcare carries a $1 trillion administrative burden and we're at the center of transforming it. Today, 500,000+ clinicians across 500+ healthcare organizations nationwide trust Commure to handle $25B+ in annual claims and support over 200 million patient interactions. Our latest $70M raise at a $7B valuation reflects the confidence the market has placed in this mission. We've also been named to the Fortune Future 50 list and the 2026 AI Breakthrough Awards for “Overall NLP Company of the Year.”
Our team works directly alongside clinicians, not through layers of process, which means the gap between what you build and its impact on patient care is immediate. We move fast, deploy daily, and take full ownership from early thinking to production. If you're energized by hard problems, high stakes, and a team that holds itself to a high bar, you'll find your people here.
The future of healthcare is being built right now. Come deliver this transformation.
About the Role:
Commure is looking for a Marketing Associate to help us tell the story of what we're building and get it in front of the people who need to hear it. We're at an inflection point, the product is proven, the market is enormous, and we need a marketer who can operate across the full mix to drive awareness, pipeline, and adoption at scale.
This is a generalist role with real ownership. You won't be siloed into one channel or one campaign type. You'll work across content, demand generation, events, product marketing support, and brand to build programs that move the needle. You'll be expected to execute, not just strategize.
You'll work closely with Sales, Product, and the broader GTM team to understand what's working, what the market needs, and where marketing can have the highest impact. You'll be measured on pipeline contribution, content quality, and the programs you ship not decks you build.
What You'll Do
Quick iteration on paid ads on Meta, Linkedin, Google
Ability to set up activations like collateral promotions, billboards, and other creative marketing campaigns
Willing to create creative for quick iteration cycles
Own customer stories including case studies, published logos, videos and testimonials
Support sales motion by surfacing the right assets throughout the sales funnel
Track and report on campaign performance, understanding what's driving results, what isn't, and making data-informed adjustments in real time
What You Have
3–6 years of marketing experience in B2B SaaS, health tech, finance, consulting or enterprise software or relevant experience, you've operated in a fast-moving environment and know how to prioritize when everything feels urgent
Demonstrated ability to own programs end-to-end , you've built campaigns from brief to launch and tracked them through to results
Strong writing and content creation skills , you can write a compelling blog post, a tight email sequence, and a punchy one-pager, and you know the difference between each
Familiarity with marketing tools across CRM, email, analytics, and CMS; HubSpot, Salesforce, GA4, Webflow, or equivalents
Experience marketing to healthcare, clinical, or regulated enterprise audiences is a strong plus
Please be aware that all official communication from us will come exclusively from email addresses ending in @commure.com. Any emails from other domains are not affiliated with our organization.
Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis.
At Commure, we're building the AI Operating System for healthcare, the foundation that defines how care is delivered, documented, and financed. Our platform spans the full care journey: Ambient AI and Dictation eliminating documentation burden at the point of care, intelligent Agents automating patient and revenue workflows, and autonomous RCM processing billions in claims, all on a single AI-native platform integrated with 60+ EHRs.
Healthcare carries a $1 trillion administrative burden and we're at the center of transforming it. Today, 500,000+ clinicians across 500+ healthcare organizations nationwide trust Commure to handle $25B+ in annual claims and support over 200 million patient interactions. Our latest $70M raise at a $7B valuation reflects the confidence the market has placed in this mission. We've also been named to the Fortune Future 50 list and the 2026 AI Breakthrough Awards for “Overall NLP Company of the Year.”
Our team works directly alongside clinicians, not through layers of process, which means the gap between what you build and its impact on patient care is immediate. We move fast, deploy daily, and take full ownership from early thinking to production. If you're energized by hard problems, high stakes, and a team that holds itself to a high bar, you'll find your people here.
The future of healthcare is being built right now. Come deliver this transformation.
About the Role
Commure is looking for an Account Executive to own and grow revenue for our AI-powered healthcare platform. You'll manage the full sales cycle from prospecting and pipeline development through discovery, solution design, and close and serve as a trusted advisor to healthcare organizations navigating real operational and clinical challenges. This is a role for someone who is energized by consultative selling, comfortable with complex buying processes, and motivated by the opportunity to sell something that genuinely matters.
What You'll Do
Own the full sales cycle from initial outreach through contract execution, managing pipeline, running discovery, presenting solutions, and negotiating deals to close
Build and maintain strong relationships with key stakeholders across clinical, operational, and technical functions at target accounts
Deliver consultative, solution-oriented conversations that connect Commure's platform to customer needs and business outcomes
Meet and exceed quarterly and annual revenue targets through a combination of new business development and expansion within existing accounts
Accurately manage pipeline, opportunity tracking, and forecasting in Salesforce
Generate new business through outbound prospecting, inbound lead follow-up, industry events, and referrals
Identify and pursue land-and-expand opportunities within current accounts as customers adopt additional Commure products
Partner cross-functionally with Marketing, Product, Implementation, and Customer Success to move deals forward and ensure a smooth customer experience post-close
Stay current on healthcare market trends, competitive dynamics, and product developments to inform your sales approach and client conversations
What You Have
4+ years of quota-carrying sales experience in healthcare technology, enterprise SaaS, or a related field
Demonstrated track record of meeting or exceeding revenue targets
Experience managing complex sales cycles with multiple stakeholders and a consultative selling approach
Strong pipeline discipline, you know how to build, qualify, and advance a book of business
Excellent communication and presentation skills; comfortable selling to both clinical and administrative audiences
Proficiency with Salesforce or a comparable CRM for pipeline management and forecasting
Self-starter mentality with the ability to operate effectively in a fast-moving, resource-constrained environment
Genuine interest in healthcare and the problems Commure is solving
Nice to Have
Experience selling into health systems, physician groups, or ambulatory care settings
Familiarity with clinical workflows, EHR environments, or revenue cycle operations
Background selling AI, ambient documentation, or workflow automation products
Experience at an early-stage or high-growth company where you built process alongside hitting your number
Please be aware that all official communication from us will come exclusively from email addresses ending in @commure.com. Any emails from other domains are not affiliated with our organization.
Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis.
At Commure, we're building the AI Operating System for healthcare, the foundation that defines how care is delivered, documented, and financed. Our platform spans the full care journey: Ambient AI and Dictation eliminating documentation burden at the point of care, intelligent Agents automating patient and revenue workflows, and autonomous RCM processing billions in claims, all on a single AI-native platform integrated with 60+ EHRs.
Healthcare carries a $1 trillion administrative burden and we're at the center of transforming it. Today, 500,000+ clinicians across 500+ healthcare organizations nationwide trust Commure to handle $25B+ in annual claims and support over 200 million patient interactions. Our latest $70M raise at a $7B valuation reflects the confidence the market has placed in this mission. We've also been named to the Fortune Future 50 list and the 2026 AI Breakthrough Awards for “Overall NLP Company of the Year.”
Our team works directly alongside clinicians, not through layers of process, which means the gap between what you build and its impact on patient care is immediate. We move fast, deploy daily, and take full ownership from early thinking to production. If you're energized by hard problems, high stakes, and a team that holds itself to a high bar, you'll find your people here.
The future of healthcare is being built right now. Come deliver this transformation.
About the Role:
As part of our Sales Development team, you’ll be on the frontlines of building lasting customer relationships and showcasing the value of Commure’s products-Agents specifically. You’ll be an instrumental part of our revenue growth, guiding customers from first touch and beyond. You won’t just follow processes; you’ll own outcomes, solve tough business problems, and help shape how we scale.
What You'll Do
Make cold calls and qualify accounts while launching targeted outbound campaigns into high-potential accounts
Leverage intent marketing and community intelligence tools to efficiently target and prioritize high-intent prospects, optimizing outreach and conversion strategies across key healthcare segments
Collaborate with the team leads to improve outbound motion that drive revenue growth
Speak at a high level about our Commure products to health system leaders
Break down hairy, challenging business problems
Own execution and outcomes
Understand the business in and out to be proactive about solving emerging problems
Commitment to delivering customer value by thoroughly understanding clients' use cases and aligning them with Commure’s best practices
What You Have
Strong strategic mindset and ability to contribute to and execute, including identifying target accounts, developing outreach, and refining prospecting based on market feedback
Strong communication skills, both written and oral
Interest in AI and utilizing tools to improve work efficiencies
Process-oriented, organized, and able to work well in unstructured environments
Proficiency in documenting and developing best practices to enable incremental improvement for the Implementation team through each new onboarding experience
Resourceful Prospecting Mentality: You don't rely on a single playbook. You think creatively across channels - social, community, warm intros, events, and beyond - to find and engage prospects that others miss. You know how to generate pipeline with minimal resources and aren't afraid to get scrappy.
Consistent, Repeatable Performance: You have a proven track record of not just hitting a number one month or one quarter, but sustaining high performance over time.
Creative Pipeline Thinking: You are constantly testing new approaches, learning from what doesn't work, and iterating. You bring genuine curiosity to prospecting and push yourself to think beyond conventional outbound techniques.
You can operate effectively in a fast-moving environment, contribute to shaping the process as you go, and help identify what's working and what needs to change.
Please be aware that all official communication from us will come exclusively from email addresses ending in @commure.com. Any emails from other domains are not affiliated with our organization.
Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis.
At Commure, we're building the AI Operating System for healthcare, the foundation that defines how care is delivered, documented, and financed. Our platform spans the full care journey: Ambient AI and Dictation eliminating documentation burden at the point of care, intelligent Agents automating patient and revenue workflows, and autonomous RCM processing billions in claims, all on a single AI-native platform integrated with 60+ EHRs.
Healthcare carries a $1 trillion administrative burden and we're at the center of transforming it. Today, 500,000+ clinicians across 500+ healthcare organizations nationwide trust Commure to handle $25B+ in annual claims and support over 200 million patient interactions. Our latest $70M raise at a $7B valuation reflects the confidence the market has placed in this mission. We've also been named to the Fortune Future 50 list and the 2026 AI Breakthrough Awards for “Overall NLP Company of the Year.”
Our team works directly alongside clinicians, not through layers of process, which means the gap between what you build and its impact on patient care is immediate. We move fast, deploy daily, and take full ownership from early thinking to production. If you're energized by hard problems, high stakes, and a team that holds itself to a high bar, you'll find your people here.
The future of healthcare is being built right now. Come deliver this transformation.
About the Role:
Commure's AI already lives in clinical environments across the country, answering patient calls, automating workflows, and reducing the administrative burden that costs healthcare a trillion dollars a year. As an Implementation Manager, you're the person who makes that real for our customers. You'll own deployments end-to-end, from the first kickoff call through go-live and into the post-launch optimization work that turns a successful implementation into a long-term partnership. That means scoping customer workflows, translating operational requirements into engineering specifications, coordinating UAT and QA, managing timelines and risks, and serving as the primary point of contact for every customer you're deploying. You'll run multiple implementations concurrently, work closely with engineering and product to move fast and resolve blockers, and be accountable for the quality and speed of every launch you own. This isn't a role where you hand off to someone else when it gets complex — you stay in it, you drive it, and you own the outcome. If you thrive in fast-moving environments, care deeply about getting the details right, and want your work to have an immediate impact on how patients experience care, you'll find a lot to build here.
What You'll Do
Lead customer implementations from kickoff through go-live
Scope customer workflows, operational requirements, and success criteria
Document customer requirements and translate them into clear implementation plans and engineering specifications
Serve as the primary point of contact for customers throughout deployment
Set expectations and communicate timelines, risks, blockers, and project status to customers
Coordinate closely with engineering and product teams to prioritize issues and feature requests
Track workflow changes and ensure agent configurations stay aligned with customer operations
Plan and oversee UAT, QA, and go-live readiness
Coordinate internal QA efforts and validate fixes before customer testing
Monitor launch performance, identify issues, and drive rapid resolution
Drive post-launch optimization and continuous improvement based on customer feedback and production data
Maintain implementation documentation, playbooks, and project trackers
Manage multiple implementations concurrently while keeping stakeholders aligned
What You Have
2–5+ years of experience in implementation, operations, consulting, customer success, solutions engineering, or a similar customer-facing role
Strong project management and organizational skills, with the ability to manage multiple customer deployments simultaneously
Excellent written and verbal communication skills
Comfortable working cross-functionally with customers, engineering, product, and operations
Highly detail-oriented with strong ownership and follow-through
Comfortable operating in fast-paced, ambiguous environments
Nice to haves:
Healthcare technology or healthcare operations experience
Experience implementing SaaS or enterprise software
Familiarity with EHRs (Athena, Epic, eCW, ModMed, etc.)
Experience with contact centers, telephony, or AI products
Experience writing process documentation and customer-facing implementation plans
Please be aware that all official communication from us will come exclusively from email addresses ending in @commure.com. Any emails from other domains are not affiliated with our organization.
Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis.
At Commure, we're building the AI Operating System for healthcare, the foundation that defines how care is delivered, documented, and financed. Our platform spans the full care journey: Ambient AI and Dictation eliminating documentation burden at the point of care, intelligent Agents automating patient and revenue workflows, and autonomous RCM processing billions in claims, all on a single AI-native platform integrated with 60+ EHRs.
Healthcare carries a $1 trillion administrative burden and we're at the center of transforming it. Today, 500,000+ clinicians across 500+ healthcare organizations nationwide trust Commure to handle $25B+ in annual claims and support over 200 million patient interactions. Our latest $70M raise at a $7B valuation reflects the confidence the market has placed in this mission. We've also been named to the Fortune Future 50 list and the 2026 AI Breakthrough Awards for “Overall NLP Company of the Year.”
Our team works directly alongside clinicians, not through layers of process, which means the gap between what you build and its impact on patient care is immediate. We move fast, deploy daily, and take full ownership from early thinking to production. If you're energized by hard problems, high stakes, and a team that holds itself to a high bar, you'll find your people here.
The future of healthcare is being built right now. Come deliver this transformation.
About the Role
Referrals are where care falls apart. A specialist referral leaves a primary care office as a fax, gets keyed into a queue by hand, waits on a phone call that nobody picks up, and lands back in an EHR days later with half the clinical context missing. Roughly a third never close the loop at all.
Orchestrator is the product that fixes this. It ingests referrals however they arrive (fax, phone, direct EHR feed), extracts the clinical and demographic data, handles the outbound coordination work that today eats a coordinator's entire day, and writes the result back into the EHR of record. It is a mix of document AI, voice automation, and hard integration engineering, sitting on top of a full-stack product that referral coordinators live in for eight hours a day.
We are looking for an Engineering Manager to lead the team building it. This is an existing team with a shipping product and real customers, and you will grow it meaningfully over the next year. You will own delivery, drive the architecture decisions, and run your own hiring, working closely with the Director of Engineering on roadmap and prioritization. This is a good fit if you have a year or two of management under you, a deep engineering background, and you want the scope to grow quickly.
Own delivery for Orchestrator end to end: intake pipeline, coordinator-facing application, voice automation, and EHR write-back.
Grow the team through hiring, and raise the technical bar as you do it. You will be running loops, closing candidates, and onboarding.
Stay technical. You will be in design docs, in code review, and on the occasional production incident. This is not a role where you stop reading diffs.
Set the integration strategy. Decide where we invest in durable interfaces (HL7 v2, FHIR, X12) versus where automation against the UI is the only option, and make those tradeoffs explicit.
Get the system ready for the next order of magnitude. Referral volume, customer count, and integration count are all growing, and the current architecture was built for the stage before this one.
Partner directly with existing customers, including the ones with the most complicated workflows. You will be on calls with health system IT, interface analysts, and clinical operations leads, translating between what they can support and what we need.
Turn those conversations into a generalized product. Every customer will describe their referral process as unique, and some of them will be right. Your job is to find the shared abstraction underneath, build that, and configure around the edges rather than forking the product per account.
Coach the engineers on your team into larger scope, and give direct feedback when scope is not being met.
Required
Direct experience building software that integrates with EHRs. You have shipped and supported an integration against at least one major EHR platform, and can speak concretely about how it went wrong.
Working fluency in healthcare interoperability: HL7 v2 message structure, FHIR resources, and the operational reality of interface engines and site-specific customization.
Strong full-stack engineering background. You have built and operated production services and the interfaces on top of them, and you have opinions about both.
At least 1 year managing engineers, on top of 5 or more years as an IC engineer. We care more about the depth of the IC foundation than the length of the management track record.
Comfort with ambiguity in the problem space. Requirements here come from watching a coordinator work, not from a spec.
A track record of building products that serve many customers rather than one. You have said no to a well-funded one-off request, or said yes and then paid for it, and you can explain how you decide.
Nice to have
Experience with document AI or OCR pipelines at scale.
Experience with voice agents or telephony infrastructure (SIP, IVR navigation, real-time speech).
Background in referral management, prior authorization, care coordination, or revenue cycle.
Experience selling and supporting into large health systems, including security review and integration onboarding.
Please be aware that all official communication from us will come exclusively from email addresses ending in @commure.com. Any emails from other domains are not affiliated with our organization.
Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis.