The Credo AI Governance Platform operates as the trust layer for global enterprises focused on transforming their organizations with AI. It is powered by a knowledge graph that is updated by agents, enriched with global regulatory intelligence and curated business context, supported by Forward-Deployed Experts, giving enterprises a clear view of the risk profile behind every AI system. By making that risk visible, we enable teams to move quickly and confidently scale across systems to adopt compliant AI, faster and in a compliant manner.
Don't see a position that matches your background and career goals today? We'd still love to hear from you! Our team is growing and new positions are opening regularly. If you are passionate about responsible AI and AI Governance, submit your resume here so we can contact you when the right position becomes available. Thank you!
While this is a remote role and we're a fully distributed team, we routinely meet up in-person. We support individual members to coordinate in-person coworking whenever possible, and organize company-wide offsites multiple times a year. At Credo AI we value diversity, equity, and inclusion as core principles in our work environment, and the development of our product offerings, and we have implemented initiatives to foster and support these values.
Credo AI Benefits & Perks
Competitive Salary and Equity
Health: We offer health, dental, and vision coverage. We also offer an ergonomic benefit to cover the costs of equipment to help staff stay healthy while working, both in the office and at home.
Coworking: We will cover the cost of co-working spaces like WeWork and in-person meetups.
Unlimited PTO: Credo AI has unlimited time off to support our employees
Generous Parental Leave: We offer up to 12 weeks of paid parental leave.
401(k) plan for employees (US only)
The Credo AI Governance Platform operates as the trust layer for global enterprises focused on transforming their organizations with AI. It is powered by a knowledge graph that is updated by agents, enriched with global regulatory intelligence and curated business context, supported by Forward-Deployed Experts, giving enterprises a clear view of the risk profile behind every AI system. By making that risk visible, we enable teams to move quickly and confidently scale across systems to adopt compliant AI, faster and in a compliant manner.
About the Role:
We’re seeking an Enterprise Account Executive with deep experience in consultative selling. This individual will be responsible for engaging C-level stakeholders—particularly CIOs, Chief Legal Officers, and Chief AI/Innovation Officers—within large financial institutions, biotech, and pharma companies. The ideal candidate has a track record of selling both SaaS and professional services in AI, GRC, or cybersecurity, and is skilled at navigating complex enterprise sales cycles.
Drive new business by identifying, engaging, and closing enterprise deals within target industries (Finance, Biotech, Pharma).
Manage complex, multi-stakeholder sales cycles from initial engagement to close, influencing senior decision-makers across technical, legal, and business teams.
Consult with prospects to understand their AI risk, compliance, and governance needs, mapping Credo AI’s solutions to their specific challenges.
Partner cross-functionally with Product, Marketing, and Customer Success teams to drive adoption and long-term customer success.
Stay ahead of industry trends in AI governance, regulatory changes, and compliance to position Credo AI as a trusted advisor in the space
4+ years of enterprise sales experience, selling both SaaS and professional services in AI, GRC, or cybersecurity.
Proven success selling to CIOs, Chief Legal Officers, and Chief AI/Innovation Officers at large enterprises.
Experience closing high-value, multi-year deals with complex procurement and compliance considerations.
Deep industry knowledge and a network within Finance, Biotech, and Pharma.
Strong ability to navigate legal, compliance, and risk teams within highly regulated industries.
Startup experience is a plus.
AI fluency or willingness to learn is a requirement.
The expected base salary range for this position is $150,000 USD. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position in the specified location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.
While this is a remote role and we're a fully distributed team, we routinely meet up in-person. We support individual members to coordinate in-person coworking whenever possible, and organize company-wide offsites multiple times a year. At Credo AI we value diversity, equity, and inclusion as core principles in our work environment, and the development of our product offerings, and we have implemented initiatives to foster and support these values.
Credo AI Benefits & Perks
Competitive Salary and Equity
Health: We offer health, dental, and vision coverage. We also offer an ergonomic benefit to cover the costs of equipment to help staff stay healthy while working, both in the office and at home.
Coworking: We will cover the cost of co-working spaces like WeWork and in-person meetups.
Unlimited PTO: Credo AI has unlimited time off to support our employees
Generous Parental Leave: We offer up to 12 weeks of paid parental leave.
401(k) plan for employees (US only)
The Credo AI Governance Platform operates as the trust layer for global enterprises focused on transforming their organizations with AI. It is powered by a knowledge graph that is updated by agents, enriched with global regulatory intelligence and curated business context, supported by Forward-Deployed Experts, giving enterprises a clear view of the risk profile behind every AI system. By making that risk visible, we enable teams to move quickly and confidently scale across systems to adopt compliant AI, faster and in a compliant manner.
Credo AI is a leading AI governance platform helping enterprises implement responsible AI at scale. We are building the next generation of AI-powered governance solutions that enable organizations to manage risk, ensure compliance, and scale their AI deployments with confidence.
This is a senior technical role building the AI systems that power Credo AI's governance products. You will design and build intelligent systems that observe, reason about, and act on governance knowledge — from the agent infrastructure that monitors AI behavior in enterprise deployments, to the knowledge systems that make governance intelligence accessible and actionable at scale.
You are someone who cares about how AI systems behave, not just whether they perform. You think carefully about reliability, consistency, and failure modes — and you have the engineering discipline to turn that thinking into production systems. You work across the full stack of modern AI engineering: LLM-based agents, retrieval and knowledge systems, evaluation pipelines, and the behavioral configuration layers that shape how AI acts within defined constraints.
You will write code, ship systems, and own technical direction — while collaborating closely with AI researchers, governance experts, and product teams.
AI agent systems
Design and implement agent architectures that reason about governance policies and take action within defined constraints
Build instrumentation that exposes how agents reason and act, making their behavior auditable at the session level
Design and build the telemetry, filtering, and analytics infrastructure that lets governance owners empirically verify how agents are behaving at organizational scale
Develop behavioral configuration and constraint systems that encode organizational policies into how AI agents operate
Architect evaluation frameworks that measure whether agent behavior actually aligns with governance intent
RAG - Governance knowledge systems
Develop retrieval and context systems that surface relevant governance knowledge at the right moment, to the right system or user
Design hybrid retrieval architectures combining semantic search, structured knowledge traversal, and dynamic context assembly
Platform infrastructure
Contribute to the broader AI systems architecture underlying Credo AI's platform
Work with data and product teams to translate governance intelligence into reliable, scalable product features
Establish engineering standards and best practices for AI system development across the team
You have built LLM-based systems in production and you have encountered their failure modes firsthand — inconsistency, instruction-following breakdowns, unexpected behaviors at distribution edges. You think carefully about how to specify, evaluate, and constrain AI behavior, and you bring engineering rigor to problems that sit at the boundary of ML research and systems design.
You read the literature on agent architectures, evaluation methodology, and alignment-adjacent topics not because your job requires it but because you find them genuinely useful. You move fast, ship things, and iterate — but you think carefully about failure modes before they reach production.
5+ years building production AI/ML systems, with meaningful experience shipping LLM-based applications
Strong experience with agent architectures: tool use, planning, multi-step reasoning, and the failure modes that accompany them
Evaluation mindset — you have designed evals, run them, and used results to make systems meaningfully better
Experience with behavioral shaping techniques: prompt architecture, output validation, policy-grounded constraints
Solid systems engineering: you can design data pipelines, APIs, and distributed systems that hold up in production
Experience building monitoring or observability systems for AI applications in production
Experience with retrieval-augmented generation and tradeoffs in hybrid retrieval systems.
Strong communicator and collaborator
Research background or publications in LLM evaluation, alignment, agent safety, or AI robustness
Experience with red-teaming, adversarial evaluation, or automated failure detection
Background in multi-agent systems or systems where multiple AI components interact
Familiarity with AI governance, compliance, or risk management domains
Track record contributing to open-source ML or evaluation infrastructure
We don't expect any single candidate to meet every qualification listed. If you bring deep experience in some of these areas, sharp engineering judgment, and the curiosity to grow into the rest, we want to hear from you.
The AI systems problems at Credo AI are not solved problems. How do you reliably make AI agents behave within governance boundaries? How do you evaluate whether a governance-reasoning AI system is actually getting it right? You will be working on these questions in a domain — enterprise AI governance — where the right architectural decisions are still being made, with close collaboration between engineering, research, and deep domain expertise.
*Supports EST/CST/PST time zone (your choice)
The expected base salary range for this position is ₹40–50L. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position in the specified location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.
While this is a remote role and we're a fully distributed team, we routinely meet up in-person. We support individual members to coordinate in-person coworking whenever possible, and organize company-wide offsites multiple times a year. At Credo AI we value diversity, equity, and inclusion as core principles in our work environment, and the development of our product offerings, and we have implemented initiatives to foster and support these values.
Credo AI Benefits & Perks
Competitive Salary and Equity
Health: We offer health, dental, and vision coverage. We also offer an ergonomic benefit to cover the costs of equipment to help staff stay healthy while working, both in the office and at home.
Coworking: We will cover the cost of co-working spaces like WeWork and in-person meetups.
Unlimited PTO: Credo AI has unlimited time off to support our employees
Generous Parental Leave: We offer up to 12 weeks of paid parental leave.
401(k) plan for employees (US only)
The Credo AI Governance Platform operates as the trust layer for global enterprises focused on transforming their organizations with AI. It is powered by a knowledge graph that is updated by agents, enriched with global regulatory intelligence and curated business context, supported by Forward-Deployed Experts, giving enterprises a clear view of the risk profile behind every AI system. By making that risk visible, we enable teams to move quickly and confidently scale across systems to adopt compliant AI, faster and in a compliant manner.
About the Role
In addition to enabling AI Governance through Credo AI’s global, market leading Platform, our team of AI Governance Advisors offer a transformative experience for current and aspiring AI governance leaders by providing them with in-depth knowledge and hands-on engagement in AI risk management, governance, and compliance. Our AI Experts conceptualize, build, and deliver best-in-class training for Enterprise AI Governance (such as our AI Governance Academy), personalized Risk Assessments, and practical tools and framework to help organizations implement responsible AI practices. No matter their stage of AI Governance maturity - from organizations who are just beginning to build organizational awareness, to those who are ready to fine tune their governance strategies and drive measurable value - our team can meet customers on their journey of advancing the use of responsible AI. We are currently hiring an AI Governance Advisor to join the team and be part of building and running our advisory business unit, having the opportunity to shape AI Governance across the global ecosystem and making true impact on the world.
You might be a good fit if you have:
An academic foundation in ethical AI principles with practical experience in applying these principles within a business context.
Exceptional communication skills with the ability to convey complex socio-technical and ethical AI issues in a clear and understandable manner. This is a customer facing role where you will be interfacing with both technical and non-technical stakeholders across the globe.
Demonstrated program or curriculum development experience, with a focus on content creation to be able to build best-in-class training resources such as webinars and workshops.
Strong business acumen and understanding to be able to understand business processes and how AI and AI Governance delivers value. Having worked in an enterprise context is preferred.
Technical expertise in Data Science, Machine Learning, Generative AI, and/or LLMs is preferred such that you are knowledgeable about how to develop and deploy AI and GenAI in an enterprise environment and understand its impact.
As an AI Governance Advisor at Credo AI, you will be responsible for:
Building & delivering customized AI Governance training sessions and workshops to a broad audience, from technical teams to c-level executives. You will be expected to roll-up your sleeves to engage in the full-lifecycle of content creation through delivery.
Supporting customers in defining their AI governance roadmap and workflow(s) using guidance based on industry best practices and standard AI governance frameworks.
Managing customer engagements including gathering requirements, identifying milestones, managing project timelines, and iterating based on customer feedback.
Defining future programs and initiatives that Credo AI can develop to best support customers in their AI Governance journey amidst the rapidly evolving landscape.
Collaborating across all Credo AI functions to source and share AI Governance knowledge.
Representing Credo AI as the global market leader on AI Governance at industry events and in webinars, podcasts, panels, and forums in order to reinforce our position as leaders in responsible AI.
The expected base salary range for this position is $170,000-$180,000. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position in the specified location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.
While this is a remote role and we're a fully distributed team, we routinely meet up in-person. We support individual members to coordinate in-person coworking whenever possible, and organize company-wide offsites multiple times a year. At Credo AI we value diversity, equity, and inclusion as core principles in our work environment, and the development of our product offerings, and we have implemented initiatives to foster and support these values.
Credo AI Benefits & Perks
Competitive Salary and Equity
Health: We offer health, dental, and vision coverage. We also offer an ergonomic benefit to cover the costs of equipment to help staff stay healthy while working, both in the office and at home.
Coworking: We will cover the cost of co-working spaces like WeWork and in-person meetups.
Unlimited PTO: Credo AI has unlimited time off to support our employees
Generous Parental Leave: We offer up to 12 weeks of paid parental leave.
401(k) plan for employees (US only)
The Credo AI Governance Platform operates as the trust layer for global enterprises focused on transforming their organizations with AI. It is powered by a knowledge graph that is updated by agents, enriched with global regulatory intelligence and curated business context, supported by Forward-Deployed Experts, giving enterprises a clear view of the risk profile behind every AI system. By making that risk visible, we enable teams to move quickly and confidently scale across systems to adopt compliant AI, faster and in a compliant manner.
As an AI Governance Success Manager at Credo AI, you will guide customers in the enterprise-wide adoption of the Credo AI Governance Platform. You will lead account and project management through the lifecycle, drive platform adoption across teams, and ensure customers realize long-term value. As a trusted advisor and primary point of contact, you will align platform capabilities to customer needs, support success plans, and collaborate cross-functionally to deliver meaningful outcomes.
Lead enterprise-wide adoption of the Credo AI Governance Platform; by managing projects and coordinating with internal teams to ensure successful and timely delivery.
Oversee all customer lifecycle activities, including delivering onboarding and training, coordinating support, leading business reviews, managing retention, supporting renewal and expansion, and driving advocacy.
Define and execute success plans aligned to customer goals and milestones to drive governance outcomes and long-term value.
Develop a deep understanding of customer priorities, decision-making dynamics, and success drivers to support long-term growth.
You have 5+ years of experience in enterprise Customer Success, Account Management, or Implementation roles within B2B SaaS companies, with a track record of managing and growing large accounts.
You bring strong project management skills and have successfully led multiple concurrent customer engagements.
You are an excellent communicator who can articulate complex concepts to both technical and non-technical audiences and advocate effectively for customer needs.
You work well across functions and can align teams including Sales, Product, and Engineering to support customer success.
AI fluency or willingness to learn is a requirement.
Prior work in a startup environment managing Fortune 500 customers.
Experience implementing GRC software.
Familiarity with AI governance frameworks and operationalizing governance workflows.
The expected base salary range for this position is $160,000-$170,000 base. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position in the specified location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.
While this is a remote role and we're a fully distributed team, we routinely meet up in-person. We support individual members to coordinate in-person coworking whenever possible, and organize company-wide offsites multiple times a year. At Credo AI we value diversity, equity, and inclusion as core principles in our work environment, and the development of our product offerings, and we have implemented initiatives to foster and support these values.
Credo AI Benefits & Perks
Competitive Salary and Equity
Health: We offer health, dental, and vision coverage. We also offer an ergonomic benefit to cover the costs of equipment to help staff stay healthy while working, both in the office and at home.
Coworking: We will cover the cost of co-working spaces like WeWork and in-person meetups.
Unlimited PTO: Credo AI has unlimited time off to support our employees
Generous Parental Leave: We offer up to 12 weeks of paid parental leave.
401(k) plan for employees (US only)