Dave is a financial app on a mission to build products that level the financial playing field. It is redefining the financial landscape by leveraging technology to create an affordable, transparent, and user-centric access to liquidity for millions of Americans. As a leading innovator in the U.S. financial services sector, Dave’s digital financial platform offers products designed to meet the credit needs of those underserved by traditional financial institutions. Dave’s offerings include its flagship ExtraCash product, providing members up to $500 within minutes. The company is on track to launch several new product offerings in 2026, including a Buy Now Pay Later (BNPL) option.
Dave is focused on serving Americans who are financially vulnerable or living paycheck to paycheck. Dave is leading the charge in creating a new era of credit products that prioritizes speed, affordability, and accessibility, making it the go-to financial partner for those who need it most.
Team Overview
Dave is looking for a talented engineer to play an instrumental role in building products that help millions of people improve their relationship with money. We're looking for a passionate software engineer interested in backend development. If you're excited to join a tight-knit, collaborative team with a mission to help others, we'd love to hear from you.
Risk is a critical part of Dave's platform-centric teams, providing real-time analytics to assess users' risk and behavior. Risk is also responsible for validating the legitimacy of our users' identities and actions. The team builds and operates event-driven, asynchronous decisioning systems that need to be fast, resilient, and auditable at scale.
What You'll Do:
We're looking for talented engineers to play an instrumental role in building products that help millions of people
Design and build backend services in TypeScript for real-time and asynchronous risk decisioning
Build and maintain event-driven workflows using queues, pub/sub, and cloud task infrastructure
Design and implement state machines to model multi-step decisioning and verification flows
Work closely with product, operations, and infrastructure to build and scale backend services
Regularly participate in code reviews and other team functions
Own end-to-end delivery of small to medium-sized projects from design through production
Provide technical leadership and help guide the team's overall technical direction
Offer mentorship and pair with other engineers regularly
What You'll Need:
Bachelor's degree in Computer Science, a related field, or equivalent practical experience
5+ years of experience in software development
Hands-on experience with event-driven architecture (message queues, pub/sub, or similar)
Experience with cloud task/job scheduling systems (e.g., Cloud Tasks, SQS, Celery, or equivalent)
Experience designing or implementing state machines for multi-step workflows
Strong CS fundamentals and problem-solving skills
Proven ability to work as part of a team
Experience programming in TypeScript/JavaScript (Node.js) or similar experience in Java, Python, C/C++, or Go
Experience with MySQL, and Google Cloud Platform
Effective communication skills, a positive attitude, and ability to give and receive constructive feedback
The ability to discuss and explain system architecture and design
Comfortable using AI tools as part of your engineering workflow, with sound judgment about when to rely on them and when not to
Don’t let imposter syndrome get in the way of an incredible opportunity. We’re looking for people who can help us achieve our mission and vision, not just check off the boxes. If you’re excited about this role, we encourage you to apply. You may just be the right candidate for this or other roles.
Why you’ll love working here:
At Dave, our people are just as important as our product. Our culture reflects the values that guide who we are, how we work, and what we aspire to be. Daves are member-centric, helpful, transparent, persistent, and better together. We strive to create an environment where all Daves feel valued, heard, and empowered to do their best work. As a virtual-first company, team members can live and work anywhere in the United States, except Hawaii.
A few of our benefits & perks:
💚 Opportunity to tackle tough challenges, learn and grow from fellow top talent, and help millions of people reach their personal financial goals
💻 Flexible hours and virtual-first work culture with a home office stipend
🏥 Premium Medical, Dental, and Vision Insurance plans
👶 Generous paid parental and caregiver leave
💰 401(k) savings plan with matching contributions
📈 Financial advisor and financial wellness support
🏖️ Flexible PTO and generous company holidays, including Juneteenth and Winter Break
🎉 All-company in-person events once or twice a year and virtual events throughout to connect with your team members and leadership team
Dave Operating LLC is proud to be an Equal Employment Opportunity employer and is dedicated to cultivating a diverse and inclusive workplace. We will consider for employment all qualified applicants and do not discriminate on any basis protected by federal, state, or local law, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance relating to an applicant's criminal history.
#LI-REMOTE
","descriptionPlain":"DAVE VS. GOLIATH. WE’RE DAVE.\n\nDave is a financial app on a mission to build products that level the financial playing field. It is redefining the financial landscape by leveraging technology to create an affordable, transparent, and user-centric access to liquidity for millions of Americans. As a leading innovator in the U.S. financial services sector, Dave’s digital financial platform offers products designed to meet the credit needs of those underserved by traditional financial institutions. Dave’s offerings include its flagship ExtraCash product, providing members up to $500 within minutes. The company is on track to launch several new product offerings in 2026, including a Buy Now Pay Later (BNPL) option.\n\n\n\nDave is focused on serving Americans who are financially vulnerable or living paycheck to paycheck. Dave is leading the charge in creating a new era of credit products that prioritizes speed, affordability, and accessibility, making it the go-to financial partner for those who need it most.\n\n\n\nTeam Overview\n\nDave is looking for a talented engineer to play an instrumental role in building products that help millions of people improve their relationship with money. We're looking for a passionate software engineer interested in backend development. If you're excited to join a tight-knit, collaborative team with a mission to help others, we'd love to hear from you.\n\nRisk is a critical part of Dave's platform-centric teams, providing real-time analytics to assess users' risk and behavior. Risk is also responsible for validating the legitimacy of our users' identities and actions. The team builds and operates event-driven, asynchronous decisioning systems that need to be fast, resilient, and auditable at scale.\n\n \n\nWhat You'll Do:\n\n - We're looking for talented engineers to play an instrumental role in building products that help millions of people\n\n - Design and build backend services in TypeScript for real-time and asynchronous risk decisioning\n\n - Build and maintain event-driven workflows using queues, pub/sub, and cloud task infrastructure\n\n - Design and implement state machines to model multi-step decisioning and verification flows\n\n - Work closely with product, operations, and infrastructure to build and scale backend services\n\n - Regularly participate in code reviews and other team functions\n\n - Own end-to-end delivery of small to medium-sized projects from design through production\n\n - Provide technical leadership and help guide the team's overall technical direction\n\n - Offer mentorship and pair with other engineers regularly\n\n \n\nWhat You'll Need:\n\n - Bachelor's degree in Computer Science, a related field, or equivalent practical experience\n\n - 5+ years of experience in software development\n\n - Hands-on experience with event-driven architecture (message queues, pub/sub, or similar)\n\n - Experience with cloud task/job scheduling systems (e.g., Cloud Tasks, SQS, Celery, or equivalent)\n\n - Experience designing or implementing state machines for multi-step workflows\n\n - Strong CS fundamentals and problem-solving skills\n\n - Proven ability to work as part of a team\n\n - Experience programming in TypeScript/JavaScript (Node.js http://node.js) or similar experience in Java, Python, C/C++, or Go\n\n - Experience with MySQL, and Google Cloud Platform\n\n - Effective communication skills, a positive attitude, and ability to give and receive constructive feedback\n\n - The ability to discuss and explain system architecture and design\n\n - Comfortable using AI tools as part of your engineering workflow, with sound judgment about when to rely on them and when not to\n\n\n\nDon’t let imposter syndrome get in the way of an incredible opportunity. We’re looking for people who can help us achieve our mission and vision, not just check off the boxes. If you’re excited about this role, we encourage you to apply. You may just be the right candidate for this or other roles.\n\n\n\nWhy you’ll love working here: \n\nAt Dave, our people are just as important as our product. Our culture reflects the values that guide who we are, how we work, and what we aspire to be. Daves are member-centric, helpful, transparent, persistent, and better together. We strive to create an environment where all Daves feel valued, heard, and empowered to do their best work. As a virtual-first company, team members can live and work anywhere in the United States, except Hawaii. \n\n\n\nA few of our benefits & perks:\n\n💚 Opportunity to tackle tough challenges, learn and grow from fellow top talent, and help millions of people reach their personal financial goals\n\n💻 Flexible hours and virtual-first work culture with a home office stipend\n\n🏥 Premium Medical, Dental, and Vision Insurance plans\n\n👶 Generous paid parental and caregiver leave\n\n 💰 401(k) savings plan with matching contributions\n\n📈 Financial advisor and financial wellness support\n\n🏖️ Flexible PTO and generous company holidays, including Juneteenth and Winter Break\n\n🎉 All-company in-person events once or twice a year and virtual events throughout to connect with your team members and leadership team\n\n\nDave Operating LLC is proud to be an Equal Employment Opportunity employer and is dedicated to cultivating a diverse and inclusive workplace. We will consider for employment all qualified applicants and do not discriminate on any basis protected by federal, state, or local law, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance relating to an applicant's criminal history.\n\n\n#LI-REMOTE","compensation":{"compensationTierSummary":"$160K – $180K • Offers Equity","scrapeableCompensationSalarySummary":"$160K - $180K","compensationTiers":[{"id":"bbcf6856-43db-4a19-9a82-0708fee727c3","tierSummary":"$160K – $180K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"c338c72b-356c-4e4d-963a-cccfa6e6ff88","summary":"$160K – $180K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":160000,"maxValue":180000},{"id":"0645091f-beea-4efa-a59a-cfd329a7c70d","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":160000,"maxValue":180000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"1a589e4e-cf37-4018-89d3-e20e488dc0dd","title":"Marketing Partnerships Lead","department":"Marketing","team":"Marketing","employmentType":"FullTime","location":"United States","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-09-01T18:08:33.536+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/dave/1a589e4e-cf37-4018-89d3-e20e488dc0dd","applyUrl":"https://jobs.ashbyhq.com/dave/1a589e4e-cf37-4018-89d3-e20e488dc0dd/application","descriptionHtml":"Dave is a financial app on a mission to build products that level the financial playing field. It is redefining the financial landscape by leveraging technology to create an affordable, transparent, and user-centric access to liquidity for millions of Americans. As a leading innovator in the U.S. financial services sector, Dave’s digital financial platform offers products designed to meet the credit needs of those underserved by traditional financial institutions. Dave’s offerings include its flagship ExtraCash product, providing members up to $500 within minutes. The company is on track to launch several new product offerings in 2026, including a Buy Now Pay Later (BNPL) option.
Dave is focused on serving Americans who are financially vulnerable or living paycheck to paycheck. Dave is leading the charge in creating a new era of credit products that prioritizes speed, affordability, and accessibility, making it the go-to financial partner for those who need it most.
We’re looking for a Marketing Partnerships Lead to identify, structure, and scale high-impact strategic partnerships that unlock new growth channels for Dave.
This role sits within the User Acquisition team and focuses on building net-new marketing and distribution partnerships that expand how people discover Dave. You will identify high-potential partners, structure creative commercial agreements, and bring partnerships to market that reach millions of potential members.
You’ll work closely with teams across growth, product, legal, finance, analytics, and business operations. Not everything will be fully defined - part of the role is helping shape how partnerships become a meaningful growth lever for Dave.
Define and lead Dave's strategy for strategic distribution partnerships and alternative growth channels beyond traditional affiliate and paid media programs.
Build and manage a pipeline of partner opportunities through proactive outreach and ongoing market evaluation, spanning platforms, ecosystems, and emerging distribution models.
Own the end-to-end partnership lifecycle: sourcing, pitching, commercial structuring, negotiation, onboarding, and ongoing management, with a focus on deals that drive durable member growth.
Lead negotiations for complex commercial agreements in close partnership with Legal, Compliance, Finance, and Marketing, ensuring structures that support long-term growth and member trust.
Collaborate with Product to explore integrations, co-branded experiences, and embedded financial solutions that create new acquisition opportunities aligned to Dave's roadmap.
Launch and scale partnerships from concept through implementation, working with Analytics and Marketing to measure performance and improve results over time.
Lead by influence across the org: sharing partnership insights, surfacing best practices, and deepening collaborations as Dave's product ecosystem expands.
Strong partnerships help Dave reach people who may not yet know a better financial system is possible. The work you build here will expand access to Dave’s products and help more members manage their money without unnecessary fees.
8+ years of experience in business development, partnerships, enterprise sales, or growth partnerships
Demonstrated success in sourcing, negotiating, and launching high-impact commercial partnerships
Partnerships experience in fintech, financial services, lending, e-commerce, or other regulated industries
Ability to build partnership strategies grounded in data, performance insights, and business outcomes
Strong experience negotiating complex commercial agreements across cross-functional stakeholders
You take responsibility for outcomes, not just deals. You think about how partnerships affect the broader business - from acquisition efficiency to member experience and long-term growth.
You also work well across teams. Partnerships require coordination across legal, product, analytics, and marketing, and you build trust with those partners along the way. When new information changes the path forward, you adjust thoughtfully while keeping momentum. Feedback and collaboration sharpen the work.
You’ll have meaningful ownership in shaping how partnerships contribute to Dave’s growth. Some opportunities will be clear. Others will require experimentation and creative thinking. Decisions here are grounded in data, member impact, and long-term business outcomes.
Help expand access to financial tools that put members first
Build partnerships that reach millions of potential Dave members
Work alongside collaborative teams across product, growth, analytics, and legal
Contribute to a profitable, publicly traded fintech serving more than 12 million members
Ready to build for the underdog?
Reports to: Director, User Acquisition
Don’t let imposter syndrome get in the way of an incredible opportunity. We’re looking for people who can help us achieve our mission and vision, not just check off the boxes. If you’re excited about this role, we encourage you to apply. You may just be the right candidate for this or other roles.
Why you’ll love working here:
At Dave, our people are just as important as our product. Our culture reflects the values that guide who we are, how we work, and what we aspire to be. Daves are member-centric, helpful, transparent, persistent, and better together. We strive to create an environment where all Daves feel valued, heard, and empowered to do their best work. As a virtual-first company, team members can live and work anywhere in the United States, except Hawaii.
A few of our benefits & perks:
💚 Opportunity to tackle tough challenges, learn and grow from fellow top talent, and help millions of people reach their personal financial goals
💻 Flexible hours and virtual-first work culture with a home office stipend
🏥 Premium Medical, Dental, and Vision Insurance plans
👶 Generous paid parental and caregiver leave
💰 401(k) savings plan with matching contributions
📈 Financial advisor and financial wellness support
🏖️ Flexible PTO and generous company holidays, including Juneteenth and Winter Break
🎉 All-company in-person events once or twice a year and virtual events throughout to connect with your team members and leadership team
Dave Operating LLC is proud to be an Equal Employment Opportunity employer and is dedicated to cultivating a diverse and inclusive workplace. We will consider for employment all qualified applicants and do not discriminate on any basis protected by federal, state, or local law, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance relating to an applicant's criminal history.
#LI-REMOTE
","descriptionPlain":"DAVE VS. GOLIATH. WE’RE DAVE.\n\nDave is a financial app on a mission to build products that level the financial playing field. It is redefining the financial landscape by leveraging technology to create an affordable, transparent, and user-centric access to liquidity for millions of Americans. As a leading innovator in the U.S. financial services sector, Dave’s digital financial platform offers products designed to meet the credit needs of those underserved by traditional financial institutions. Dave’s offerings include its flagship ExtraCash product, providing members up to $500 within minutes. The company is on track to launch several new product offerings in 2026, including a Buy Now Pay Later (BNPL) option.\n\n\n\nDave is focused on serving Americans who are financially vulnerable or living paycheck to paycheck. Dave is leading the charge in creating a new era of credit products that prioritizes speed, affordability, and accessibility, making it the go-to financial partner for those who need it most.\n\n\n\nWe’re looking for a Marketing Partnerships Lead to identify, structure, and scale high-impact strategic partnerships that unlock new growth channels for Dave.\n\n\n\n\nTHE OPPORTUNITY\n\nThis role sits within the User Acquisition team and focuses on building net-new marketing and distribution partnerships that expand how people discover Dave. You will identify high-potential partners, structure creative commercial agreements, and bring partnerships to market that reach millions of potential members.\n\nYou’ll work closely with teams across growth, product, legal, finance, analytics, and business operations. Not everything will be fully defined - part of the role is helping shape how partnerships become a meaningful growth lever for Dave.\n\n\n\n\nWHAT YOU’LL BUILD AND OWN\n\n - Define and lead Dave's strategy for strategic distribution partnerships and alternative growth channels beyond traditional affiliate and paid media programs.\n\n - Build and manage a pipeline of partner opportunities through proactive outreach and ongoing market evaluation, spanning platforms, ecosystems, and emerging distribution models.\n\n - Own the end-to-end partnership lifecycle: sourcing, pitching, commercial structuring, negotiation, onboarding, and ongoing management, with a focus on deals that drive durable member growth.\n\n - Lead negotiations for complex commercial agreements in close partnership with Legal, Compliance, Finance, and Marketing, ensuring structures that support long-term growth and member trust.\n\n - Collaborate with Product to explore integrations, co-branded experiences, and embedded financial solutions that create new acquisition opportunities aligned to Dave's roadmap.\n\n - Launch and scale partnerships from concept through implementation, working with Analytics and Marketing to measure performance and improve results over time.\n\n - Lead by influence across the org: sharing partnership insights, surfacing best practices, and deepening collaborations as Dave's product ecosystem expands.\n \n\n\nTHE IMPACT\n\nStrong partnerships help Dave reach people who may not yet know a better financial system is possible. The work you build here will expand access to Dave’s products and help more members manage their money without unnecessary fees.\n\n\n\n\nWHAT WE’RE LOOKING FOR\n\n - 8+ years of experience in business development, partnerships, enterprise sales, or growth partnerships\n\n - Demonstrated success in sourcing, negotiating, and launching high-impact commercial partnerships\n\n - Partnerships experience in fintech, financial services, lending, e-commerce, or other regulated industries\n\n - Ability to build partnership strategies grounded in data, performance insights, and business outcomes\n\n - Strong experience negotiating complex commercial agreements across cross-functional stakeholders\n \n\n\nWHAT MAKES SOMEONE SUCCESSFUL HERE\n\nYou take responsibility for outcomes, not just deals. You think about how partnerships affect the broader business - from acquisition efficiency to member experience and long-term growth.\n\nYou also work well across teams. Partnerships require coordination across legal, product, analytics, and marketing, and you build trust with those partners along the way. When new information changes the path forward, you adjust thoughtfully while keeping momentum. Feedback and collaboration sharpen the work.\n\n\n\n\nWHAT TO EXPECT\n\nYou’ll have meaningful ownership in shaping how partnerships contribute to Dave’s growth. Some opportunities will be clear. Others will require experimentation and creative thinking. Decisions here are grounded in data, member impact, and long-term business outcomes.\n\n\n\n\nWHY JOIN DAVE\n\n - Help expand access to financial tools that put members first\n\n - Build partnerships that reach millions of potential Dave members\n\n - Work alongside collaborative teams across product, growth, analytics, and legal\n\n - Contribute to a profitable, publicly traded fintech serving more than 12 million members\n \n\nReady to build for the underdog?\n\nReports to: Director, User Acquisition\n\n\n\nDon’t let imposter syndrome get in the way of an incredible opportunity. We’re looking for people who can help us achieve our mission and vision, not just check off the boxes. If you’re excited about this role, we encourage you to apply. You may just be the right candidate for this or other roles.\n\n\n\nWhy you’ll love working here: \n\nAt Dave, our people are just as important as our product. Our culture reflects the values that guide who we are, how we work, and what we aspire to be. Daves are member-centric, helpful, transparent, persistent, and better together. We strive to create an environment where all Daves feel valued, heard, and empowered to do their best work. As a virtual-first company, team members can live and work anywhere in the United States, except Hawaii. \n\n\n\nA few of our benefits & perks:\n\n💚 Opportunity to tackle tough challenges, learn and grow from fellow top talent, and help millions of people reach their personal financial goals\n\n💻 Flexible hours and virtual-first work culture with a home office stipend\n\n🏥 Premium Medical, Dental, and Vision Insurance plans\n\n👶 Generous paid parental and caregiver leave\n\n 💰 401(k) savings plan with matching contributions\n\n📈 Financial advisor and financial wellness support\n\n🏖️ Flexible PTO and generous company holidays, including Juneteenth and Winter Break\n\n🎉 All-company in-person events once or twice a year and virtual events throughout to connect with your team members and leadership team\n\n\nDave Operating LLC is proud to be an Equal Employment Opportunity employer and is dedicated to cultivating a diverse and inclusive workplace. We will consider for employment all qualified applicants and do not discriminate on any basis protected by federal, state, or local law, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance relating to an applicant's criminal history.\n\n\n#LI-REMOTE","compensation":{"compensationTierSummary":"$158K – $204K • Offers Equity","scrapeableCompensationSalarySummary":"$158K - $204K","compensationTiers":[{"id":"f803da12-7e26-4e5f-aa01-a0c8e91676a0","tierSummary":"$158K – $204K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"21f1e2bf-d411-45dd-9265-d065668b2e2f","summary":"$158K – $204K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":158000,"maxValue":204000},{"id":"879ba136-5553-48c1-b510-dec63d7a6631","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":158000,"maxValue":204000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"979bfdbc-9f42-47a1-9964-fafb7a61916b","title":"Sr. Member Experience Manager","department":"Member Success","team":"Member Success","employmentType":"FullTime","location":"United States","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-08-18T18:34:09.925+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/dave/979bfdbc-9f42-47a1-9964-fafb7a61916b","applyUrl":"https://jobs.ashbyhq.com/dave/979bfdbc-9f42-47a1-9964-fafb7a61916b/application","descriptionHtml":"Dave is a financial app on a mission to build products that level the financial playing field. It is redefining the financial landscape by leveraging technology to create an affordable, transparent, and user-centric access to liquidity for millions of Americans. As a leading innovator in the U.S. financial services sector, Dave’s digital financial platform offers products designed to meet the credit needs of those underserved by traditional financial institutions. Dave’s offerings include its flagship ExtraCash product, providing members up to $500 within minutes. The company is on track to launch several new product offerings in 2026, including a Buy Now Pay Later (BNPL) option.
Dave is focused on serving Americans who are financially vulnerable or living paycheck to paycheck. Dave is leading the charge in creating a new era of credit products that prioritizes speed, affordability, and accessibility, making it the go-to financial partner for those who need it most.
Dave is growing fast and the member base is growing with it. As more people choose Dave over traditional banking, the feedback loop that helps us understand their experience needs to be sharper, more structured, and more connected to the decisions that drive the business. That's what this role builds.
As Sr. Member Experience Manager, you'll own the Voice of Customer program and shape how Dave listens to, understands, and acts on member signals across every touchpoint. This isn't a \"compile the feedback\" role. You'll be the person translating what millions of members are experiencing into the structured, data backed case that gets in front of Product and Leadership and actually changes things.
The work sits at a real intersection. You'll tie member sentiment to business outcomes like retention, engagement, and revenue, and make the argument that doing right by the member and growing the business are the same goal. At Dave they are. This role is how we make sure that case gets made consistently, on a regular cadence, with the numbers to back it up.
If you want a high-visibility IC role where your work shapes product decisions and your voice carries weight across the org, this is it.
Voice of Customer Program
You are the voice of the customer within Dave. You own how member signals get turned into something the Dave team can act on. That means pulling input from every customer contact support data, app reviews, social conversations, community feedback, and surveys, including App Store and Google Play reviews and public social conversations. You decide what gets tracked, how it's measured, and when something is significant enough to escalate, including routing anything with reputational or policy circumvention risk to Complaints/Resolve so they can move fast.
You'll build a structured, recurring rhythm for surfacing what matters: real-time visibility into issues and trend shifts as they happen, a monthly deep dive with Research into one specific friction area affecting members, and a periodic review of the biggest unresolved issues that you bring to Product and use to keep Leadership current. Each cycle produces a clear problem statement, not just a data dump, and you keep a running backlog so patterns don't disappear just because they miss a cycle.
The readouts you deliver aren't a complaints list. They're a business case. A spike in a friction category is a churn signal. A recurring drop-off in a core flow means members are transacting less or leaving. You'll tie what you're hearing to the metrics that matter, retention, engagement, revenue, and member growth, and you'll partner with Member Insights and Data Analytics so the signal you're surfacing feeds the classifiers and dashboards the rest of MS&O relies on, not just your own readouts.
Doing right by the member and making the business case are the same argument here. Members who trust the product stay longer, transact more, and tell others.
Product Feedback and Member Advocacy
When member signals point to a product gap, you build the case and bring it to Product in a way PMs can prioritize: a clear problem statement written from the member's perspective, backed by data, with a recommendation behind it.
You're also the member's advocate in the room. That means showing up prepared, defending the friction point with specifics, adjusting when new information comes in, and helping the group reach a better decision because the member's perspective was actually represented. You're not there to report back. You're there to move the outcome.
Dogfooding is part of how you stay credible in those conversations. You'll use Dave's products regularly and test new launches before they go out, so you know firsthand what the experience feels like before members do.
Cross-Functional Work
You'll represent the member's perspective across Product, Engineering, Operations, Marketing, Legal and Compliance, running the recurring syncs with product teams that keep pain points and open issues moving, and helping facilitate the forums where broader member experience initiatives get assigned an owner instead of stalling between meetings.
Five or more years in member experience, Voice of Customer, customer insights, or CX with real program ownership
A proactive and curious mindset with a natural drive to investigate patterns, identify opportunities, and improve the member experience.
Experience gathering signals from multiple touchpoints, including app store reviews and public social conversation, and turning them into structured, actionable recommendations
Strong judgment in separating isolated feedback from meaningful trends and determining when deeper analysis, escalation, or action is needed.
Working fluency with Mode, Looker, or similar tools to independently build and defend a data-backed case
Comfort leveraging AI tools such as Anthropic, OpenAI, and Gemini to guide research, synthesize feedback, identify patterns, and strengthen analysis.
Comfort in cross-functional product conversations where you've made the member's case in a PM setting
Experience advocating for agent-level tools, workflows, and product improvements that reduce friction, improve efficiency, and strengthen the member experience.
A track record of building trusted relationships and influencing stakeholders across Product, Engineering, Operations, Marketing, Compliance, Research, and Data.
Strong written communication: clear problem statements, crisp readouts, recommendations that get used
Confidence speaking up, challenging assumptions respectfully, and calling out the obvious when needed to create clarity or resolve misalignment.
Strong written and verbal communication with the ability to turn complex findings into clear problem statements, concise readouts, and actionable recommendations.
The ability to move work forward without direct authority while navigating competing priorities and maintaining cross-functional alignment.
Strong organizational skills with the ability to document decisions, maintain action items, track owners and deadlines, and ensure follow-through.
Experience running a formal VoC or community engagement program
Background in fintech or consumer financial services
Familiarity with QA or contact center operations
Experience in an agile product environment
Comfort with tools like Mode, Looker, Zendesk, or Rippit (MaestroQA)
Don’t let imposter syndrome get in the way of an incredible opportunity. We’re looking for people who can help us achieve our mission and vision, not just check off the boxes. If you’re excited about this role, we encourage you to apply. You may just be the right candidate for this or other roles.
Why you’ll love working here:
At Dave, our people are just as important as our product. Our culture reflects the values that guide who we are, how we work, and what we aspire to be. Daves are member-centric, helpful, transparent, persistent, and better together. We strive to create an environment where all Daves feel valued, heard, and empowered to do their best work. As a virtual-first company, team members can live and work anywhere in the United States, except Hawaii.
A few of our benefits & perks:
💚 Opportunity to tackle tough challenges, learn and grow from fellow top talent, and help millions of people reach their personal financial goals
💻 Flexible hours and virtual-first work culture with a home office stipend
🏥 Premium Medical, Dental, and Vision Insurance plans
👶 Generous paid parental and caregiver leave
💰 401(k) savings plan with matching contributions
📈 Financial advisor and financial wellness support
🏖️ Flexible PTO and generous company holidays, including Juneteenth and Winter Break
🎉 All-company in-person events once or twice a year and virtual events throughout to connect with your team members and leadership team
Dave Operating LLC is proud to be an Equal Employment Opportunity employer and is dedicated to cultivating a diverse and inclusive workplace. We will consider for employment all qualified applicants and do not discriminate on any basis protected by federal, state, or local law, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance relating to an applicant's criminal history.
#LI-REMOTE
","descriptionPlain":"DAVE VS. GOLIATH. WE’RE DAVE.\n\nDave is a financial app on a mission to build products that level the financial playing field. It is redefining the financial landscape by leveraging technology to create an affordable, transparent, and user-centric access to liquidity for millions of Americans. As a leading innovator in the U.S. financial services sector, Dave’s digital financial platform offers products designed to meet the credit needs of those underserved by traditional financial institutions. Dave’s offerings include its flagship ExtraCash product, providing members up to $500 within minutes. The company is on track to launch several new product offerings in 2026, including a Buy Now Pay Later (BNPL) option.\n\n\n\nDave is focused on serving Americans who are financially vulnerable or living paycheck to paycheck. Dave is leading the charge in creating a new era of credit products that prioritizes speed, affordability, and accessibility, making it the go-to financial partner for those who need it most.\n\n\n\n\nTHE OPPORTUNITY\n\nDave is growing fast and the member base is growing with it. As more people choose Dave over traditional banking, the feedback loop that helps us understand their experience needs to be sharper, more structured, and more connected to the decisions that drive the business. That's what this role builds.\n\nAs Sr. Member Experience Manager, you'll own the Voice of Customer program and shape how Dave listens to, understands, and acts on member signals across every touchpoint. This isn't a \"compile the feedback\" role. You'll be the person translating what millions of members are experiencing into the structured, data backed case that gets in front of Product and Leadership and actually changes things.\n\nThe work sits at a real intersection. You'll tie member sentiment to business outcomes like retention, engagement, and revenue, and make the argument that doing right by the member and growing the business are the same goal. At Dave they are. This role is how we make sure that case gets made consistently, on a regular cadence, with the numbers to back it up.\n\nIf you want a high-visibility IC role where your work shapes product decisions and your voice carries weight across the org, this is it.\n\n\n\n\nWHAT YOU'LL DO\n\nVoice of Customer Program\n\nYou are the voice of the customer within Dave. You own how member signals get turned into something the Dave team can act on. That means pulling input from every customer contact support data, app reviews, social conversations, community feedback, and surveys, including App Store and Google Play reviews and public social conversations. You decide what gets tracked, how it's measured, and when something is significant enough to escalate, including routing anything with reputational or policy circumvention risk to Complaints/Resolve so they can move fast.\n\nYou'll build a structured, recurring rhythm for surfacing what matters: real-time visibility into issues and trend shifts as they happen, a monthly deep dive with Research into one specific friction area affecting members, and a periodic review of the biggest unresolved issues that you bring to Product and use to keep Leadership current. Each cycle produces a clear problem statement, not just a data dump, and you keep a running backlog so patterns don't disappear just because they miss a cycle.\n\nThe readouts you deliver aren't a complaints list. They're a business case. A spike in a friction category is a churn signal. A recurring drop-off in a core flow means members are transacting less or leaving. You'll tie what you're hearing to the metrics that matter, retention, engagement, revenue, and member growth, and you'll partner with Member Insights and Data Analytics so the signal you're surfacing feeds the classifiers and dashboards the rest of MS&O relies on, not just your own readouts.\n\nDoing right by the member and making the business case are the same argument here. Members who trust the product stay longer, transact more, and tell others.\n\nProduct Feedback and Member Advocacy\n\nWhen member signals point to a product gap, you build the case and bring it to Product in a way PMs can prioritize: a clear problem statement written from the member's perspective, backed by data, with a recommendation behind it.\n\nYou're also the member's advocate in the room. That means showing up prepared, defending the friction point with specifics, adjusting when new information comes in, and helping the group reach a better decision because the member's perspective was actually represented. You're not there to report back. You're there to move the outcome.\n\nDogfooding is part of how you stay credible in those conversations. You'll use Dave's products regularly and test new launches before they go out, so you know firsthand what the experience feels like before members do.\n\nCross-Functional Work\n\nYou'll represent the member's perspective across Product, Engineering, Operations, Marketing, Legal and Compliance, running the recurring syncs with product teams that keep pain points and open issues moving, and helping facilitate the forums where broader member experience initiatives get assigned an owner instead of stalling between meetings.\n\n\n\n\nWHAT YOU'LL NEED\n\n - Five or more years in member experience, Voice of Customer, customer insights, or CX with real program ownership\n\n - A proactive and curious mindset with a natural drive to investigate patterns, identify opportunities, and improve the member experience.\n\n - Experience gathering signals from multiple touchpoints, including app store reviews and public social conversation, and turning them into structured, actionable recommendations\n\n - Strong judgment in separating isolated feedback from meaningful trends and determining when deeper analysis, escalation, or action is needed.\n\n - Working fluency with Mode, Looker, or similar tools to independently build and defend a data-backed case\n\n - Comfort leveraging AI tools such as Anthropic, OpenAI, and Gemini to guide research, synthesize feedback, identify patterns, and strengthen analysis.\n\n - Comfort in cross-functional product conversations where you've made the member's case in a PM setting\n\n - Experience advocating for agent-level tools, workflows, and product improvements that reduce friction, improve efficiency, and strengthen the member experience.\n\n - A track record of building trusted relationships and influencing stakeholders across Product, Engineering, Operations, Marketing, Compliance, Research, and Data.\n\n - Strong written communication: clear problem statements, crisp readouts, recommendations that get used\n\n - Confidence speaking up, challenging assumptions respectfully, and calling out the obvious when needed to create clarity or resolve misalignment.\n\n - Strong written and verbal communication with the ability to turn complex findings into clear problem statements, concise readouts, and actionable recommendations.\n\n - The ability to move work forward without direct authority while navigating competing priorities and maintaining cross-functional alignment.\n\n - Strong organizational skills with the ability to document decisions, maintain action items, track owners and deadlines, and ensure follow-through.\n\n\nBONUS POINTS\n\n - Experience running a formal VoC or community engagement program\n\n - Background in fintech or consumer financial services\n\n - Familiarity with QA or contact center operations\n\n - Experience in an agile product environment\n\n - Comfort with tools like Mode, Looker, Zendesk, or Rippit (MaestroQA)\n\n\n\n\n\nDon’t let imposter syndrome get in the way of an incredible opportunity. We’re looking for people who can help us achieve our mission and vision, not just check off the boxes. If you’re excited about this role, we encourage you to apply. You may just be the right candidate for this or other roles.\n\n\n\nWhy you’ll love working here: \n\nAt Dave, our people are just as important as our product. Our culture reflects the values that guide who we are, how we work, and what we aspire to be. Daves are member-centric, helpful, transparent, persistent, and better together. We strive to create an environment where all Daves feel valued, heard, and empowered to do their best work. As a virtual-first company, team members can live and work anywhere in the United States, except Hawaii. \n\n\n\nA few of our benefits & perks:\n\n💚 Opportunity to tackle tough challenges, learn and grow from fellow top talent, and help millions of people reach their personal financial goals\n\n💻 Flexible hours and virtual-first work culture with a home office stipend\n\n🏥 Premium Medical, Dental, and Vision Insurance plans\n\n👶 Generous paid parental and caregiver leave\n\n 💰 401(k) savings plan with matching contributions\n\n📈 Financial advisor and financial wellness support\n\n🏖️ Flexible PTO and generous company holidays, including Juneteenth and Winter Break\n\n🎉 All-company in-person events once or twice a year and virtual events throughout to connect with your team members and leadership team\n\n\nDave Operating LLC is proud to be an Equal Employment Opportunity employer and is dedicated to cultivating a diverse and inclusive workplace. We will consider for employment all qualified applicants and do not discriminate on any basis protected by federal, state, or local law, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance relating to an applicant's criminal history.\n\n\n#LI-REMOTE","compensation":{"compensationTierSummary":"$126K – $163K • Offers Equity","scrapeableCompensationSalarySummary":"$126K - $163K","compensationTiers":[{"id":"69abf7d8-86a0-462d-aaca-21d213ad1c60","tierSummary":"$126K – $163K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"4e52436a-17bc-4df4-9f07-7270ab8e3e8f","summary":"$126K – $163K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":126000,"maxValue":163000},{"id":"7b5670e4-2f38-4cf2-b673-accb131caca0","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":126000,"maxValue":163000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"d337da2a-ab78-4c67-a831-05ab30ed39b1","title":"Lead User Acquisition Manager","department":"Marketing","team":"Growth Marketing","employmentType":"FullTime","location":"United States","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-08-25T22:07:09.353+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/dave/d337da2a-ab78-4c67-a831-05ab30ed39b1","applyUrl":"https://jobs.ashbyhq.com/dave/d337da2a-ab78-4c67-a831-05ab30ed39b1/application","descriptionHtml":"Dave is a financial app on a mission to build products that level the financial playing field. It is redefining the financial landscape by leveraging technology to create an affordable, transparent, and user-centric access to liquidity for millions of Americans. As a leading innovator in the U.S. financial services sector, Dave’s digital financial platform offers products designed to meet the credit needs of those underserved by traditional financial institutions. Dave’s offerings include its flagship ExtraCash product, providing members up to $500 within minutes. The company is on track to launch several new product offerings in 2026, including a Buy Now Pay Later (BNPL) option.
Dave is focused on serving Americans who are financially vulnerable or living paycheck to paycheck. Dave is leading the charge in creating a new era of credit products that prioritizes speed, affordability, and accessibility, making it the go-to financial partner for those who need it most.
We're looking for a Lead User Acquisition Manager to spearhead paid media strategy and drive user acquisition across our new product ecosystem. You'll own the UA playbook from strategy to execution specifically for our new product launches.
You'll own paid media and channel strategy for new product launches plus ongoing management, with focus on scalable campaign infrastructure, creative excellence, and driving efficient customer acquisition. You'll work closely with Product, Finance, Analytics, Marketing, and Martech Engineering to align UA strategy with our product roadmap and identify how product improvements unlock better acquisition metrics. This role is ideal for someone who thrives building strategies from scratch in high ambiguity environments.
Build Paid Media/Channel Strategy — own the end-to-end UA approach for each new product launch. Determine which channels to test first, define audience targeting and segmentation, set realistic performance goals, and build a repeatable playbook that scales across multiple products. You'll go from zero to proven strategy in weeks, not months.
Channel Evaluation and Testing — Assess and test potential paid channels (Meta, TikTok, Google, Apple Search, affiliates, programmatic, emerging channels) for each product. Conduct upfront research on competitive bidding, expected CPMs/CPCs, and channel-specific dynamics. Own the decision on which channels to prioritize and scale, backed by testing data and unit economics.
Growth Forecasting & Budget Allocation — Partner with Finance and Product to establish user acquisition targets and growth forecasts for each product launch. Set realistic projections, allocate budget across channels, and own monitoring performance against goals. You'll translate business growth ambitions into achievable acquisition strategies. Drive deep understanding of CAC, LTV, CPMs, CPCs, and profitability for each product and channel combination. Identify optimization opportunities and scale levers. Own the ongoing work to protect unit economics while growing, ensuring acquisition remains profitable as Dave expands
Campaign Optimization & Scaling — Partner with teams on day-to-day campaign management, optimization, and performance improvement. Scale winning channels aggressively while cutting underperformers. Lead the continuous testing and iteration that improves acquisition efficiency over time.
Creative Testing Framework & Content Strategy — Develop and manage a testing framework for creative themes, ad formats, copy angles, and messaging. Own the ads portfolio and what resonates with target personas. Work with research teams and competitive benchmarking to inform creative strategy and stay ahead of market trends.
Martech Setup — Work with Martech, Engineering, Product, and Analytics to establish the foundations for scaled paid acquisition. Define event tracking and deeplink requirements, establish campaign structure and audience taxonomy, set baseline metrics and dashboards, and own the pre-launch checklist. You'll ensure technical readiness so acquisition can scale from day one.
Your work directly impacts Dave's ability to scale new revenue streams and reach millions more financially vulnerable Americans who need accessible financial products. By building efficient, sustainable customer acquisition engines for our 2026 and onward product launches, you'll drive company growth and expansion into new markets while maintaining profitability.
8+ years of paid media, user acquisition, performance marketing, or growth marketing experience, with demonstrated success building strategies from scratch for new products and market entries.
Track record of successful new product launches using paid acquisition — you should have concrete examples of products you've launched and the results you achieved.
Deep knowledge of paid media channels (Facebook, TikTok, Google, Apple Search as examples) including how they work, bidding mechanics, and optimization best practices.
Strong analytical skills — You understand CAC, LTV, ROI, and unit economics deeply. You're comfortable with data, can spot trends, and make optimization decisions based on performance data.
Campaign management and optimization experience — You've managed budgets, monitored performance, and scaled winning campaigns while cutting underperformers.
Comfort with ambiguity and strategic thinking — You thrive when you need to build strategies that don't yet exist. You're not looking for a playbook; you're writing it.
Excellent communication skills — You can articulate strategy clearly to leadership, collaborate across teams, and translate data into actionable insights
Hands on mindset — You're willing to wear multiple hats and jump into tactical work when needed. You're not looking for a role where you only manage; you execute too.
Fintech or financial services industry experience
Experience with Buy Now Pay Later products or emerging new product ideas.
Familiar with organic strategies (App Store Optimization, etc)
This is a fast paced role where you'll move quickly from strategy to execution, managing multiple product launches simultaneously. You'll have significant autonomy to shape UA strategy and make channel decisions, while being supported by a data-driven culture where every decision is backed by metrics and testing. Be prepared for evolving priorities as product roadmaps shift and new opportunities emerge. You'll be expected to lead with conviction while staying adaptable.
Mission driven impact — You'll build customer acquisition strategies for financial products that serve millions of underserved Americans. Your work directly impacts financial health and accessibility for people who need it most.
Significant scope and growth — Dave is fast-growing and expanding into multiple new product categories in 2026. You'll have the opportunity to shape UA strategy across multiple launches and scale from day one.
Strategic autonomy — This is a founding UA role for new products. You'll have significant creative freedom to build strategies, test channels, and make decisions with limited constraints or playbooks to follow.
Strong resources and support — You'll partner with world-class Product, Engineering, Analytics, and Marketing teams equipped to support your initiatives. You'll have the budget to test, learn, and scale winning channels.
Meaningful challenges — You'll solve complex problems: reaching underserved audiences, building acquisition models for emerging financial products, managing unit economics in competitive channels, and driving profitable growth.
Don’t let imposter syndrome get in the way of an incredible opportunity. We’re looking for people who can help us achieve our mission and vision, not just check off the boxes. If you’re excited about this role, we encourage you to apply. You may just be the right candidate for this or other roles.
Why you’ll love working here:
At Dave, our people are just as important as our product. Our culture reflects the values that guide who we are, how we work, and what we aspire to be. Daves are member-centric, helpful, transparent, persistent, and better together. We strive to create an environment where all Daves feel valued, heard, and empowered to do their best work. As a virtual-first company, team members can live and work anywhere in the United States, except Hawaii.
A few of our benefits & perks:
💚 Opportunity to tackle tough challenges, learn and grow from fellow top talent, and help millions of people reach their personal financial goals
💻 Flexible hours and virtual-first work culture with a home office stipend
🏥 Premium Medical, Dental, and Vision Insurance plans
👶 Generous paid parental and caregiver leave
💰 401(k) savings plan with matching contributions
📈 Financial advisor and financial wellness support
🏖️ Flexible PTO and generous company holidays, including Juneteenth and Winter Break
🎉 All-company in-person events once or twice a year and virtual events throughout to connect with your team members and leadership team
Dave Operating LLC is proud to be an Equal Employment Opportunity employer and is dedicated to cultivating a diverse and inclusive workplace. We will consider for employment all qualified applicants and do not discriminate on any basis protected by federal, state, or local law, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance relating to an applicant's criminal history.
#LI-REMOTE
","descriptionPlain":"DAVE VS. GOLIATH. WE’RE DAVE.\n\nDave is a financial app on a mission to build products that level the financial playing field. It is redefining the financial landscape by leveraging technology to create an affordable, transparent, and user-centric access to liquidity for millions of Americans. As a leading innovator in the U.S. financial services sector, Dave’s digital financial platform offers products designed to meet the credit needs of those underserved by traditional financial institutions. Dave’s offerings include its flagship ExtraCash product, providing members up to $500 within minutes. The company is on track to launch several new product offerings in 2026, including a Buy Now Pay Later (BNPL) option.\n\n\n\nDave is focused on serving Americans who are financially vulnerable or living paycheck to paycheck. Dave is leading the charge in creating a new era of credit products that prioritizes speed, affordability, and accessibility, making it the go-to financial partner for those who need it most.\n\n\n\nWe're looking for a Lead User Acquisition Manager to spearhead paid media strategy and drive user acquisition across our new product ecosystem. You'll own the UA playbook from strategy to execution specifically for our new product launches.\n\n\n\n\nTHE OPPORTUNITY:\n\nYou'll own paid media and channel strategy for new product launches plus ongoing management, with focus on scalable campaign infrastructure, creative excellence, and driving efficient customer acquisition. You'll work closely with Product, Finance, Analytics, Marketing, and Martech Engineering to align UA strategy with our product roadmap and identify how product improvements unlock better acquisition metrics. This role is ideal for someone who thrives building strategies from scratch in high ambiguity environments.\n\n\n\n\nWHAT YOU BUILD & OWN:\n\n - Build Paid Media/Channel Strategy — own the end-to-end UA approach for each new product launch. Determine which channels to test first, define audience targeting and segmentation, set realistic performance goals, and build a repeatable playbook that scales across multiple products. You'll go from zero to proven strategy in weeks, not months.\n\n - Channel Evaluation and Testing — Assess and test potential paid channels (Meta, TikTok, Google, Apple Search, affiliates, programmatic, emerging channels) for each product. Conduct upfront research on competitive bidding, expected CPMs/CPCs, and channel-specific dynamics. Own the decision on which channels to prioritize and scale, backed by testing data and unit economics.\n\n - Growth Forecasting & Budget Allocation — Partner with Finance and Product to establish user acquisition targets and growth forecasts for each product launch. Set realistic projections, allocate budget across channels, and own monitoring performance against goals. You'll translate business growth ambitions into achievable acquisition strategies. Drive deep understanding of CAC, LTV, CPMs, CPCs, and profitability for each product and channel combination. Identify optimization opportunities and scale levers. Own the ongoing work to protect unit economics while growing, ensuring acquisition remains profitable as Dave expands\n\n - Campaign Optimization & Scaling — Partner with teams on day-to-day campaign management, optimization, and performance improvement. Scale winning channels aggressively while cutting underperformers. Lead the continuous testing and iteration that improves acquisition efficiency over time.\n\n - Creative Testing Framework & Content Strategy — Develop and manage a testing framework for creative themes, ad formats, copy angles, and messaging. Own the ads portfolio and what resonates with target personas. Work with research teams and competitive benchmarking to inform creative strategy and stay ahead of market trends.\n\n - Martech Setup — Work with Martech, Engineering, Product, and Analytics to establish the foundations for scaled paid acquisition. Define event tracking and deeplink requirements, establish campaign structure and audience taxonomy, set baseline metrics and dashboards, and own the pre-launch checklist. You'll ensure technical readiness so acquisition can scale from day one.\n\n\n\n\nTHE IMPACT:\n\nYour work directly impacts Dave's ability to scale new revenue streams and reach millions more financially vulnerable Americans who need accessible financial products. By building efficient, sustainable customer acquisition engines for our 2026 and onward product launches, you'll drive company growth and expansion into new markets while maintaining profitability.\n\n\n\n\nWHAT WE’RE LOOKING FOR:\n\n - 8+ years of paid media, user acquisition, performance marketing, or growth marketing experience, with demonstrated success building strategies from scratch for new products and market entries.\n\n - Track record of successful new product launches using paid acquisition — you should have concrete examples of products you've launched and the results you achieved.\n\n - Deep knowledge of paid media channels (Facebook, TikTok, Google, Apple Search as examples) including how they work, bidding mechanics, and optimization best practices.\n\n - Strong analytical skills — You understand CAC, LTV, ROI, and unit economics deeply. You're comfortable with data, can spot trends, and make optimization decisions based on performance data.\n\n - Campaign management and optimization experience — You've managed budgets, monitored performance, and scaled winning campaigns while cutting underperformers.\n\n - Comfort with ambiguity and strategic thinking — You thrive when you need to build strategies that don't yet exist. You're not looking for a playbook; you're writing it.\n\n - Excellent communication skills — You can articulate strategy clearly to leadership, collaborate across teams, and translate data into actionable insights\n\n - Hands on mindset — You're willing to wear multiple hats and jump into tactical work when needed. You're not looking for a role where you only manage; you execute too.\n\n\n\n\nNICE-TO-HAVE:\n\n - Fintech or financial services industry experience\n\n - Experience with Buy Now Pay Later products or emerging new product ideas.\n\n - Familiar with organic strategies (App Store Optimization, etc)\n\n\n\n\nWHAT TO EXPECT:\n\nThis is a fast paced role where you'll move quickly from strategy to execution, managing multiple product launches simultaneously. You'll have significant autonomy to shape UA strategy and make channel decisions, while being supported by a data-driven culture where every decision is backed by metrics and testing. Be prepared for evolving priorities as product roadmaps shift and new opportunities emerge. You'll be expected to lead with conviction while staying adaptable.\n\n\n\n\nWHY JOIN DAVE:\n\n - Mission driven impact — You'll build customer acquisition strategies for financial products that serve millions of underserved Americans. Your work directly impacts financial health and accessibility for people who need it most.\n\n - Significant scope and growth — Dave is fast-growing and expanding into multiple new product categories in 2026. You'll have the opportunity to shape UA strategy across multiple launches and scale from day one.\n\n - Strategic autonomy — This is a founding UA role for new products. You'll have significant creative freedom to build strategies, test channels, and make decisions with limited constraints or playbooks to follow.\n\n - Strong resources and support — You'll partner with world-class Product, Engineering, Analytics, and Marketing teams equipped to support your initiatives. You'll have the budget to test, learn, and scale winning channels.\n\n - Meaningful challenges — You'll solve complex problems: reaching underserved audiences, building acquisition models for emerging financial products, managing unit economics in competitive channels, and driving profitable growth.\n\n\n\nDon’t let imposter syndrome get in the way of an incredible opportunity. We’re looking for people who can help us achieve our mission and vision, not just check off the boxes. If you’re excited about this role, we encourage you to apply. You may just be the right candidate for this or other roles.\n\n\n\nWhy you’ll love working here: \n\nAt Dave, our people are just as important as our product. Our culture reflects the values that guide who we are, how we work, and what we aspire to be. Daves are member-centric, helpful, transparent, persistent, and better together. We strive to create an environment where all Daves feel valued, heard, and empowered to do their best work. As a virtual-first company, team members can live and work anywhere in the United States, except Hawaii. \n\n\n\nA few of our benefits & perks:\n\n💚 Opportunity to tackle tough challenges, learn and grow from fellow top talent, and help millions of people reach their personal financial goals\n\n💻 Flexible hours and virtual-first work culture with a home office stipend\n\n🏥 Premium Medical, Dental, and Vision Insurance plans\n\n👶 Generous paid parental and caregiver leave\n\n 💰 401(k) savings plan with matching contributions\n\n📈 Financial advisor and financial wellness support\n\n🏖️ Flexible PTO and generous company holidays, including Juneteenth and Winter Break\n\n🎉 All-company in-person events once or twice a year and virtual events throughout to connect with your team members and leadership team\n\n\nDave Operating LLC is proud to be an Equal Employment Opportunity employer and is dedicated to cultivating a diverse and inclusive workplace. We will consider for employment all qualified applicants and do not discriminate on any basis protected by federal, state, or local law, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance relating to an applicant's criminal history.\n\n\n#LI-REMOTE","compensation":{"compensationTierSummary":"$205K – $236K • Offers Equity","scrapeableCompensationSalarySummary":"$205K - $236K","compensationTiers":[{"id":"a8940702-c2a6-4082-b23a-73be5db76c6d","tierSummary":"$205K – $236K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"84486fcc-ec0d-41df-bcbc-18ae725cf819","summary":"$205K – $236K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":205000,"maxValue":236000},{"id":"efbb1a46-8c03-4e07-b8f8-12dd95cc08d8","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":205000,"maxValue":236000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"31532347-918a-4635-a9be-3aaf5a1e9ada","title":"Sr Director, Assistant General Counsel, Product & Regulatory","department":"Legal","team":"Legal","employmentType":"FullTime","location":"United States","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-09-29T19:55:13.994+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/dave/31532347-918a-4635-a9be-3aaf5a1e9ada","applyUrl":"https://jobs.ashbyhq.com/dave/31532347-918a-4635-a9be-3aaf5a1e9ada/application","descriptionHtml":"Dave is a financial app on a mission to build products that level the financial playing field. It is redefining the financial landscape by leveraging technology to create an affordable, transparent, and user-centric access to liquidity for millions of Americans. As a leading innovator in the U.S. financial services sector, Dave’s digital financial platform offers products designed to meet the credit needs of those underserved by traditional financial institutions. Dave’s offerings include its flagship ExtraCash product, providing members up to $500 within minutes. The company is on track to launch several new product offerings in 2026, including a Buy Now Pay Later (BNPL) option.
Dave is focused on serving Americans who are financially vulnerable or living paycheck to paycheck. Dave is leading the charge in creating a new era of credit products that prioritizes speed, affordability, and accessibility, making it the go-to financial partner for those who need it most.
We’re looking for a Senior Director, Assistant General Counsel, Product & Regulatory to lead legal strategy across Dave’s consumer financial products and regulatory landscape. You’ll be a senior advisor to Product, Risk, Compliance, and executive leadership while developing a strong team that helps Dave build responsibly and move with confidence.
The Opportunity
This role sits at the intersection of product innovation, consumer financial regulation, and business strategy. You’ll shape how Dave approaches legal risk across banking, lending, payments, subscriptions, and emerging products while helping teams translate complex requirements into practical decisions.
You’ll lead a team of senior legal professionals, set the strategy for product and regulatory counseling, and serve as a trusted advisor on Dave’s most complex product, bank partner, licensing, and regulatory matters.
What You’ll Build and Own
Lead legal strategy for Dave’s banking, lending, payments, neobanking, and subscription products, partnering with Product, Design, Marketing, Engineering, Security, Risk, and Compliance from early concept through launch and ongoing operations.
Advise on product structure, onboarding, disclosures, pricing, servicing, and terms, helping teams balance member experience, business objectives, and legal and regulatory requirements.
Build and lead a proactive regulatory monitoring and change-management program covering federal and state legislative, regulatory, licensing, and enforcement developments.
Own senior legal relationships with sponsor banks, program partners, payment processors, and outside counsel, including BaaS arrangements, audits, program changes, and card-network requirements.
Oversee Dave’s state licensing strategy, including NMLS-related requirements, and provide legal leadership during regulatory exams, bank partner reviews, and audits.
Manage, coach, and develop senior legal professionals, setting clear expectations for quality, judgment, ownership, and professional growth while planning for future capability and succession needs.
The Impact
Your work will influence how Dave designs and scales products used by millions of members. By connecting regulatory requirements with practical business decisions, you’ll help Dave continue building accessible financial products while strengthening the systems that support responsible growth.
What We’re Looking For
J.D. from an accredited law school and active bar membership in good standing.
12+ years of legal and regulatory experience in consumer financial services and/or fintech, including significant experience advising on product and regulatory matters.
Deep experience with banking, lending, payments, digital financial products, and BaaS partnership structures.
Strong knowledge of consumer financial services laws and regulations, including TILA, TISA, EFTA, FCRA, GLBA, UDAAP, ROSCA, and related state consumer protection and licensing requirements.
Demonstrated experience managing state licensing requirements and building or maintaining state regulatory requirements inventories.
Experience supporting state and federal regulatory exams, audits, and regulatory change initiatives.
Proven people leadership experience, including developing senior attorneys or comparable legal professionals and building strong, accountable teams.
Executive-level communication skills and the ability to make complex legal and regulatory issues clear to senior leaders and, when needed, the Board.
Bonus Points
Experience in fintech, digital banking, payments, or financial services technology.
Experience across both law firm and senior in-house roles.
Experience building or scaling an in-house legal function.
Recognized subject-matter expertise in consumer fintech product or regulatory matters.
What Makes Someone Successful Here
You bring strong judgment and understand that great legal counsel goes beyond identifying risk. You connect the dots across product, regulation, member experience, operations, and business strategy, and you help teams make thoughtful trade-offs. You’re comfortable owning ambiguous, high-impact matters and shaping a path forward when precedent is limited.
You also get results through others. You set clear expectations, give useful feedback, develop talent, and create systems that help the team operate consistently at a high level. You collaborate early, build trust across functions, and adjust as new information changes the picture without losing sight of long-term outcomes.
What to Expect
You’ll have meaningful autonomy and a broad mandate. The regulatory environment and product roadmap will continue to evolve, so not every answer will be defined in advance—you’ll help shape the approach.
This is a highly collaborative role with regular exposure to senior leadership and cross-functional teams. The goal is practical, durable legal guidance that helps Dave make better decisions and build responsibly.
Why Join
Shape legal strategy across a growing portfolio of consumer financial products.
Have direct influence on product, regulatory, and business decisions.
Build and develop a senior legal team with meaningful scope.
Work on complex questions at the intersection of fintech innovation and consumer protection.
Help Dave continue building financial products designed to give members greater access to their own money.
Ready to build for the underdog?
Don’t let imposter syndrome get in the way of an incredible opportunity. We’re looking for people who can help us achieve our mission and vision, not just check off the boxes. If you’re excited about this role, we encourage you to apply. You may just be the right candidate for this or other roles.
Why you’ll love working here:
At Dave, our people are just as important as our product. Our culture reflects the values that guide who we are, how we work, and what we aspire to be. Daves are member-centric, helpful, transparent, persistent, and better together. We strive to create an environment where all Daves feel valued, heard, and empowered to do their best work. As a virtual-first company, team members can live and work anywhere in the United States, except Hawaii.
A few of our benefits & perks:
💚 Opportunity to tackle tough challenges, learn and grow from fellow top talent, and help millions of people reach their personal financial goals
💻 Flexible hours and virtual-first work culture with a home office stipend
🏥 Premium Medical, Dental, and Vision Insurance plans
👶 Generous paid parental and caregiver leave
💰 401(k) savings plan with matching contributions
📈 Financial advisor and financial wellness support
🏖️ Flexible PTO and generous company holidays, including Juneteenth and Winter Break
🎉 All-company in-person events once or twice a year and virtual events throughout to connect with your team members and leadership team
Dave Operating LLC is proud to be an Equal Employment Opportunity employer and is dedicated to cultivating a diverse and inclusive workplace. We will consider for employment all qualified applicants and do not discriminate on any basis protected by federal, state, or local law, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance relating to an applicant's criminal history.
#LI-REMOTE
","descriptionPlain":"DAVE VS. GOLIATH. WE’RE DAVE.\n\nDave is a financial app on a mission to build products that level the financial playing field. It is redefining the financial landscape by leveraging technology to create an affordable, transparent, and user-centric access to liquidity for millions of Americans. As a leading innovator in the U.S. financial services sector, Dave’s digital financial platform offers products designed to meet the credit needs of those underserved by traditional financial institutions. Dave’s offerings include its flagship ExtraCash product, providing members up to $500 within minutes. The company is on track to launch several new product offerings in 2026, including a Buy Now Pay Later (BNPL) option.\n\n\n\nDave is focused on serving Americans who are financially vulnerable or living paycheck to paycheck. Dave is leading the charge in creating a new era of credit products that prioritizes speed, affordability, and accessibility, making it the go-to financial partner for those who need it most.\n\n\n\nWe’re looking for a Senior Director, Assistant General Counsel, Product & Regulatory to lead legal strategy across Dave’s consumer financial products and regulatory landscape. You’ll be a senior advisor to Product, Risk, Compliance, and executive leadership while developing a strong team that helps Dave build responsibly and move with confidence.\n\n\nThe Opportunity\n\nThis role sits at the intersection of product innovation, consumer financial regulation, and business strategy. You’ll shape how Dave approaches legal risk across banking, lending, payments, subscriptions, and emerging products while helping teams translate complex requirements into practical decisions.\n\nYou’ll lead a team of senior legal professionals, set the strategy for product and regulatory counseling, and serve as a trusted advisor on Dave’s most complex product, bank partner, licensing, and regulatory matters.\n\n\nWhat You’ll Build and Own\n\n - Lead legal strategy for Dave’s banking, lending, payments, neobanking, and subscription products, partnering with Product, Design, Marketing, Engineering, Security, Risk, and Compliance from early concept through launch and ongoing operations.\n\n - Advise on product structure, onboarding, disclosures, pricing, servicing, and terms, helping teams balance member experience, business objectives, and legal and regulatory requirements.\n\n - Build and lead a proactive regulatory monitoring and change-management program covering federal and state legislative, regulatory, licensing, and enforcement developments.\n\n - Own senior legal relationships with sponsor banks, program partners, payment processors, and outside counsel, including BaaS arrangements, audits, program changes, and card-network requirements.\n\n - Oversee Dave’s state licensing strategy, including NMLS-related requirements, and provide legal leadership during regulatory exams, bank partner reviews, and audits.\n\n - Manage, coach, and develop senior legal professionals, setting clear expectations for quality, judgment, ownership, and professional growth while planning for future capability and succession needs.\n\n\nThe Impact\n\nYour work will influence how Dave designs and scales products used by millions of members. By connecting regulatory requirements with practical business decisions, you’ll help Dave continue building accessible financial products while strengthening the systems that support responsible growth.\n\n\nWhat We’re Looking For\n\n - J.D. from an accredited law school and active bar membership in good standing.\n\n - 12+ years of legal and regulatory experience in consumer financial services and/or fintech, including significant experience advising on product and regulatory matters.\n\n - Deep experience with banking, lending, payments, digital financial products, and BaaS partnership structures.\n\n - Strong knowledge of consumer financial services laws and regulations, including TILA, TISA, EFTA, FCRA, GLBA, UDAAP, ROSCA, and related state consumer protection and licensing requirements.\n\n - Demonstrated experience managing state licensing requirements and building or maintaining state regulatory requirements inventories.\n\n - Experience supporting state and federal regulatory exams, audits, and regulatory change initiatives.\n\n - Proven people leadership experience, including developing senior attorneys or comparable legal professionals and building strong, accountable teams.\n\n - Executive-level communication skills and the ability to make complex legal and regulatory issues clear to senior leaders and, when needed, the Board.\n\nBonus Points\n\n - Experience in fintech, digital banking, payments, or financial services technology.\n\n - Experience across both law firm and senior in-house roles.\n\n - Experience building or scaling an in-house legal function.\n\n - Recognized subject-matter expertise in consumer fintech product or regulatory matters.\n\n\nWhat Makes Someone Successful Here\n\nYou bring strong judgment and understand that great legal counsel goes beyond identifying risk. You connect the dots across product, regulation, member experience, operations, and business strategy, and you help teams make thoughtful trade-offs. You’re comfortable owning ambiguous, high-impact matters and shaping a path forward when precedent is limited.\n\nYou also get results through others. You set clear expectations, give useful feedback, develop talent, and create systems that help the team operate consistently at a high level. You collaborate early, build trust across functions, and adjust as new information changes the picture without losing sight of long-term outcomes.\n\n\nWhat to Expect\n\nYou’ll have meaningful autonomy and a broad mandate. The regulatory environment and product roadmap will continue to evolve, so not every answer will be defined in advance—you’ll help shape the approach.\n\nThis is a highly collaborative role with regular exposure to senior leadership and cross-functional teams. The goal is practical, durable legal guidance that helps Dave make better decisions and build responsibly.\n\n\nWhy Join\n\n - Shape legal strategy across a growing portfolio of consumer financial products.\n\n - Have direct influence on product, regulatory, and business decisions.\n\n - Build and develop a senior legal team with meaningful scope.\n\n - Work on complex questions at the intersection of fintech innovation and consumer protection.\n\n - Help Dave continue building financial products designed to give members greater access to their own money.\n\n\nReady to build for the underdog?\n\n\n\nDon’t let imposter syndrome get in the way of an incredible opportunity. We’re looking for people who can help us achieve our mission and vision, not just check off the boxes. If you’re excited about this role, we encourage you to apply. You may just be the right candidate for this or other roles.\n\n\n\nWhy you’ll love working here: \n\nAt Dave, our people are just as important as our product. Our culture reflects the values that guide who we are, how we work, and what we aspire to be. Daves are member-centric, helpful, transparent, persistent, and better together. We strive to create an environment where all Daves feel valued, heard, and empowered to do their best work. As a virtual-first company, team members can live and work anywhere in the United States, except Hawaii. \n\n\n\nA few of our benefits & perks:\n\n💚 Opportunity to tackle tough challenges, learn and grow from fellow top talent, and help millions of people reach their personal financial goals\n\n💻 Flexible hours and virtual-first work culture with a home office stipend\n\n🏥 Premium Medical, Dental, and Vision Insurance plans\n\n👶 Generous paid parental and caregiver leave\n\n 💰 401(k) savings plan with matching contributions\n\n📈 Financial advisor and financial wellness support\n\n🏖️ Flexible PTO and generous company holidays, including Juneteenth and Winter Break\n\n🎉 All-company in-person events once or twice a year and virtual events throughout to connect with your team members and leadership team\n\n\nDave Operating LLC is proud to be an Equal Employment Opportunity employer and is dedicated to cultivating a diverse and inclusive workplace. We will consider for employment all qualified applicants and do not discriminate on any basis protected by federal, state, or local law, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance relating to an applicant's criminal history.\n\n\n#LI-REMOTE","compensation":{"compensationTierSummary":"$274K – $325K • Offers Equity • Offers Bonus","scrapeableCompensationSalarySummary":"$274K - $325K","compensationTiers":[{"id":"e5d31c2c-8498-4f7f-a407-050c4ab64d10","tierSummary":"$274K – $325K • Offers Equity • Offers Bonus","title":null,"additionalInformation":null,"components":[{"id":"ec41e116-8c26-4b30-8a91-181ffcff4490","summary":"Offers Bonus","compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"7f1fba5b-5afe-441c-aa3c-4b1a80748857","summary":"$274K – $325K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":274000,"maxValue":325000},{"id":"befe7bde-a267-4442-841a-fa5f67de99e9","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":274000,"maxValue":325000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"4176fdaa-730e-4e1d-a2ea-e7cff1ebdf44","title":"Senior Product Manager, Engagement & Promotions","department":"Product","team":"Product Management","employmentType":"FullTime","location":"United States","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-09-21T15:37:12.846+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/dave/4176fdaa-730e-4e1d-a2ea-e7cff1ebdf44","applyUrl":"https://jobs.ashbyhq.com/dave/4176fdaa-730e-4e1d-a2ea-e7cff1ebdf44/application","descriptionHtml":"Dave is a financial app on a mission to build products that level the financial playing field. It is redefining the financial landscape by leveraging technology to create an affordable, transparent, and user-centric access to liquidity for millions of Americans. As a leading innovator in the U.S. financial services sector, Dave’s digital financial platform offers products designed to meet the credit needs of those underserved by traditional financial institutions. Dave’s offerings include its flagship ExtraCash product, providing members up to $500 within minutes. The company is on track to launch several new product offerings in 2026, including a Buy Now Pay Later (BNPL) option.
Dave is focused on serving Americans who are financially vulnerable or living paycheck to paycheck. Dave is leading the charge in creating a new era of credit products that prioritizes speed, affordability, and accessibility, making it the go-to financial partner for those who need it most.
We're looking for a Senior Product Manager, Engagement & Promotions, to lead the product strategy, implementation, and scaling of promotions and engagement drivers at Dave.
This role owns how Dave decides which member gets which promotion, at what moment, and why. You'll rapidly experiment and iterate on new promotion types and triggers, and apply machine learning to identify the members most likely to act on them. Beyond promotions, you'll build the engagement layers that give members a reason to return — guidance that helps them manage their finances and a recurring, tangible payoff for staying with Dave.
This is a deeply cross-functional, product-led role at the intersection of product, data science, engineering, and marketing. Success requires quantitative rigor, a working command of ML concepts, and the product judgment to build something members genuinely want.
Set the vision, deliver the results: Own Dave's promotions and engagement roadmap end to end — new promotion types, app home screen experience, and personalization. Decide where ML drives selection and timing, so the right offer goes to the right user at the right time.
Ship with speed and conviction: Get ML-driven promotions live and learning quickly, then extend into durable engagement surfaces that guide members' finances and earn their loyalty.
Enable flawless execution: Act as the connective tissue across Engineering, Data, Marketing, and Operations, ensuring alignment on priorities, clarity on plans, and efficient execution toward business outcomes.
Build a culture of evidence: Build and maintain the experimentation frameworks and infrastructure that let the team test promotion and engagement hypotheses fast, with clean incrementality and honest readouts.
Stay ahead of ML and AI evolution: Track what's changing in applied ML and AI and translate it into practical product decisions — sharper targeting, better timing, and more useful guidance for members.
Your work defines retention and engagement. You'll build the strategy and the systems Dave uses to scale engagement with the product, driving better outcomes for Dave members.
Experience
5+ years of experience in Product Management owning engagement, retention, or loyalty programs in a high-volume B2C technology-driven environment
Experience working closely with senior leaders, including C-suite, to propose, refine, and ship new initiatives
Analytical hunter mindset with strong judgment - able to cut through the noise in complex data to surface insights and drive decisive action.
AI-driven curiosity - fluent in applying AI to real product work beyond the basics (e.g., idea generation, data analysis, workflow automation), with the instinct to make teams and leaders smarter through creative AI use cases.
Technical curiosity and fluency; a Bachelor's degree in a technical field is a plus.
Bonus
Experience building recommendation engines or ML driver promotion services.
Experience working in consumer fintech, especially in short-term lending.
You take responsibility for outcomes, not just roadmaps. You understand how activation, and retention connect - and you make decisions with the full system in mind. You're comfortable working in ambiguity, asking the right questions before committing to a path, and balancing speed with long-term durability. You care about building systems that hold up over time, not just quick wins.
You work well across disciplines and know how to bring people along. You simplify complex ideas, create clarity where there isn't any, and use data to align teams around the right problems. You value feedback and use it to sharpen both your thinking and your product. As priorities evolve, you adapt without losing momentum.
This is a highly cross-functional role with real ownership. You'll have autonomy to shape the promotions and engagement roadmap, alongside partners in Growth, Marketing, Data, and Engineering. The first order of business is getting ML-driven promotions up and running; from there, you own engagement. Priorities will evolve as we learn, but decisions are grounded in data and shared context.
Work on a product that directly improves financial access for millions of members
Own the engagement engine with real scope and visibility
Partner with experienced teams across product, marketing, and data
Build systems that scale with a fast-growing, profitable fintech
Reports to: Director, Product Management – Growth
Don’t let imposter syndrome get in the way of an incredible opportunity. We’re looking for people who can help us achieve our mission and vision, not just check off the boxes. If you’re excited about this role, we encourage you to apply. You may just be the right candidate for this or other roles.
Why you’ll love working here:
At Dave, our people are just as important as our product. Our culture reflects the values that guide who we are, how we work, and what we aspire to be. Daves are member-centric, helpful, transparent, persistent, and better together. We strive to create an environment where all Daves feel valued, heard, and empowered to do their best work. As a virtual-first company, team members can live and work anywhere in the United States, except Hawaii.
A few of our benefits & perks:
💚 Opportunity to tackle tough challenges, learn and grow from fellow top talent, and help millions of people reach their personal financial goals
💻 Flexible hours and virtual-first work culture with a home office stipend
🏥 Premium Medical, Dental, and Vision Insurance plans
👶 Generous paid parental and caregiver leave
💰 401(k) savings plan with matching contributions
📈 Financial advisor and financial wellness support
🏖️ Flexible PTO and generous company holidays, including Juneteenth and Winter Break
🎉 All-company in-person events once or twice a year and virtual events throughout to connect with your team members and leadership team
Dave Operating LLC is proud to be an Equal Employment Opportunity employer and is dedicated to cultivating a diverse and inclusive workplace. We will consider for employment all qualified applicants and do not discriminate on any basis protected by federal, state, or local law, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance relating to an applicant's criminal history.
#LI-REMOTE
","descriptionPlain":"DAVE VS. GOLIATH. WE’RE DAVE.\n\nDave is a financial app on a mission to build products that level the financial playing field. It is redefining the financial landscape by leveraging technology to create an affordable, transparent, and user-centric access to liquidity for millions of Americans. As a leading innovator in the U.S. financial services sector, Dave’s digital financial platform offers products designed to meet the credit needs of those underserved by traditional financial institutions. Dave’s offerings include its flagship ExtraCash product, providing members up to $500 within minutes. The company is on track to launch several new product offerings in 2026, including a Buy Now Pay Later (BNPL) option.\n\n\n\nDave is focused on serving Americans who are financially vulnerable or living paycheck to paycheck. Dave is leading the charge in creating a new era of credit products that prioritizes speed, affordability, and accessibility, making it the go-to financial partner for those who need it most.\n\n\n\nWe're looking for a Senior Product Manager, Engagement & Promotions, to lead the product strategy, implementation, and scaling of promotions and engagement drivers at Dave.\n\n\n\n\nTHE OPPORTUNITY\n\nThis role owns how Dave decides which member gets which promotion, at what moment, and why. You'll rapidly experiment and iterate on new promotion types and triggers, and apply machine learning to identify the members most likely to act on them. Beyond promotions, you'll build the engagement layers that give members a reason to return — guidance that helps them manage their finances and a recurring, tangible payoff for staying with Dave.\n\nThis is a deeply cross-functional, product-led role at the intersection of product, data science, engineering, and marketing. Success requires quantitative rigor, a working command of ML concepts, and the product judgment to build something members genuinely want.\n\n\n\n\nWHAT YOU'LL BUILD & OWN\n\n - Set the vision, deliver the results: Own Dave's promotions and engagement roadmap end to end — new promotion types, app home screen experience, and personalization. Decide where ML drives selection and timing, so the right offer goes to the right user at the right time.\n\n - Ship with speed and conviction: Get ML-driven promotions live and learning quickly, then extend into durable engagement surfaces that guide members' finances and earn their loyalty.\n\n - Enable flawless execution: Act as the connective tissue across Engineering, Data, Marketing, and Operations, ensuring alignment on priorities, clarity on plans, and efficient execution toward business outcomes.\n\n - Build a culture of evidence: Build and maintain the experimentation frameworks and infrastructure that let the team test promotion and engagement hypotheses fast, with clean incrementality and honest readouts.\n\n - Stay ahead of ML and AI evolution: Track what's changing in applied ML and AI and translate it into practical product decisions — sharper targeting, better timing, and more useful guidance for members.\n\n\n\n\nTHE IMPACT\n\nYour work defines retention and engagement. You'll build the strategy and the systems Dave uses to scale engagement with the product, driving better outcomes for Dave members.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\nExperience\n\n - 5+ years of experience in Product Management owning engagement, retention, or loyalty programs in a high-volume B2C technology-driven environment\n\n - Experience working closely with senior leaders, including C-suite, to propose, refine, and ship new initiatives\n\n - Analytical hunter mindset with strong judgment - able to cut through the noise in complex data to surface insights and drive decisive action.\n\n - AI-driven curiosity - fluent in applying AI to real product work beyond the basics (e.g., idea generation, data analysis, workflow automation), with the instinct to make teams and leaders smarter through creative AI use cases.\n\n - Technical curiosity and fluency; a Bachelor's degree in a technical field is a plus.\n\nBonus\n\n - Experience building recommendation engines or ML driver promotion services.\n\n - Experience working in consumer fintech, especially in short-term lending.\n\n\n\n\nWHAT MAKES SOMEONE SUCCESSFUL HERE\n\nYou take responsibility for outcomes, not just roadmaps. You understand how activation, and retention connect - and you make decisions with the full system in mind. You're comfortable working in ambiguity, asking the right questions before committing to a path, and balancing speed with long-term durability. You care about building systems that hold up over time, not just quick wins.\n\nYou work well across disciplines and know how to bring people along. You simplify complex ideas, create clarity where there isn't any, and use data to align teams around the right problems. You value feedback and use it to sharpen both your thinking and your product. As priorities evolve, you adapt without losing momentum.\n\n\n\n\nWHAT TO EXPECT\n\nThis is a highly cross-functional role with real ownership. You'll have autonomy to shape the promotions and engagement roadmap, alongside partners in Growth, Marketing, Data, and Engineering. The first order of business is getting ML-driven promotions up and running; from there, you own engagement. Priorities will evolve as we learn, but decisions are grounded in data and shared context.\n\n\n\n\nWHY JOIN DAVE\n\n - Work on a product that directly improves financial access for millions of members\n\n - Own the engagement engine with real scope and visibility\n\n - Partner with experienced teams across product, marketing, and data\n\n - Build systems that scale with a fast-growing, profitable fintech\n\n\n\nReports to: Director, Product Management – Growth\n\n\n\nDon’t let imposter syndrome get in the way of an incredible opportunity. We’re looking for people who can help us achieve our mission and vision, not just check off the boxes. If you’re excited about this role, we encourage you to apply. You may just be the right candidate for this or other roles.\n\n\n\nWhy you’ll love working here: \n\nAt Dave, our people are just as important as our product. Our culture reflects the values that guide who we are, how we work, and what we aspire to be. Daves are member-centric, helpful, transparent, persistent, and better together. We strive to create an environment where all Daves feel valued, heard, and empowered to do their best work. As a virtual-first company, team members can live and work anywhere in the United States, except Hawaii. \n\n\n\nA few of our benefits & perks:\n\n💚 Opportunity to tackle tough challenges, learn and grow from fellow top talent, and help millions of people reach their personal financial goals\n\n💻 Flexible hours and virtual-first work culture with a home office stipend\n\n🏥 Premium Medical, Dental, and Vision Insurance plans\n\n👶 Generous paid parental and caregiver leave\n\n 💰 401(k) savings plan with matching contributions\n\n📈 Financial advisor and financial wellness support\n\n🏖️ Flexible PTO and generous company holidays, including Juneteenth and Winter Break\n\n🎉 All-company in-person events once or twice a year and virtual events throughout to connect with your team members and leadership team\n\n\nDave Operating LLC is proud to be an Equal Employment Opportunity employer and is dedicated to cultivating a diverse and inclusive workplace. We will consider for employment all qualified applicants and do not discriminate on any basis protected by federal, state, or local law, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance relating to an applicant's criminal history.\n\n\n#LI-REMOTE","compensation":{"compensationTierSummary":"$150K – $200K • Offers Equity","scrapeableCompensationSalarySummary":"$150K - $200K","compensationTiers":[{"id":"9edf600e-e285-416c-90a5-8ed19ae528cf","tierSummary":"$150K – $200K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"286dc889-16e4-4b3f-8fe2-8c2068dd717f","summary":"$150K – $200K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":150000,"maxValue":200000},{"id":"511536fc-ecbd-413e-8143-a8110c5a5103","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":150000,"maxValue":200000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}}],"apiVersion":"1"}