{"jobs":[{"id":"5d5ed7b1-8a46-4123-8ad2-0b612b13355c","title":"Enterprise Account Executive | in Österreich","department":"Sales","team":"Account Executives","employmentType":"FullTime","location":"Vienna","secondaryLocations":[],"publishedAt":"2026-09-18T16:51:41.546+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressCountry":"Austria","addressLocality":"Vienna"}},"jobUrl":"https://jobs.ashbyhq.com/deepl/5d5ed7b1-8a46-4123-8ad2-0b612b13355c","applyUrl":"https://jobs.ashbyhq.com/deepl/5d5ed7b1-8a46-4123-8ad2-0b612b13355c/application","descriptionHtml":"<h1><strong>Meet DeepL</strong></h1><p style=\"min-height:1.5em\">DeepL is a global AI product and research company focused on building secure, intelligent solutions to complex business problems. Over 200,000 business customers and millions of individuals across 228 global markets today trust DeepL's Language AI platform for human-like translation, improved writing and real-time voice translation.<br />Founded in 2017 by CEO Jaroslaw “Jarek” Kutylowski, DeepL now has around 1,000 passionate employees and is supported by world-renowned investors including Benchmark, IVP, and Index Ventures.</p><p style=\"min-height:1.5em\">Our goal is to become the global leader in trusted, intelligent AI technology, building products that drive better communication, foster connections, and create a meaningful impact. To achieve this, we need talented people like you to join our journey. If you’re ready to shape the future of AI and grow your career in a fast-moving, purpose-driven environment, DeepL is your next destination.</p><p style=\"min-height:1.5em\"></p><h2><strong>What sets us apart</strong></h2><p style=\"min-height:1.5em\">What sets us apart is our blend of cutting-edge AI technology, meaningful work, and a culture where people truly thrive. We’re a team of innovators, researchers, and creators driven by a shared purpose to unlock human potential by making work simpler, smarter, and more connected.</p><p style=\"min-height:1.5em\">When we share what it’s like to work at DeepL, the reactions are overwhelmingly positive. This might be because of our technology that helps millions of people and businesses communicate and work better every day, or because of the trust, curiosity, and care that shape our culture.</p><p style=\"min-height:1.5em\">What we know for sure is this: being part of DeepL means joining a team dedicated to innovation, growth, and well-being. Discover more about life at DeepL on<a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://www.linkedin.com/company/deepl/\"><u>LinkedIn</u></a>,<a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://www.instagram.com/deepl_official/\"><u>Instagram</u></a>, and our <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://www.deepl.com/en/blog\"><u>Blog</u></a>.</p><div style=\"min-height:1.2em;margin-top:0;margin-bottom:0\"> </div><h2><strong>Meet the team behind this journey</strong></h2><p style=\"min-height:1.5em\">At DeepL, we're on an exciting adventure to expand our operations to match our ambitious growth plans. At the heart of this journey is our Sales team, a cornerstone of DeepL's market expansion and customer engagement strategy.</p><p style=\"min-height:1.5em\">Our mission is clear: to build and develop high-performing sales teams that embody DeepL's innovative spirit and commitment to excellence. As a member of our Sales team, you will play a central role in growing our business and expanding our global reach into new markets. Working in close partnership with Marketing, Product, and Customer Success teams, you will collaborate to deliver tailored solutions that genuinely meet our clients' needs.</p><div style=\"min-height:1.2em;margin-top:0;margin-bottom:0\"> </div><h2><strong>About this opportunity</strong></h2><p style=\"min-height:1.5em\">We are looking for an exceptional sales professional based in Austria to establish and grow DeepL's presence in the Austrian market. This is a rare opportunity to build something meaningful in a market where we're just getting started. You will be a key player in our Austrian expansion, bringing together an entrepreneurial approach with deep market knowledge. And, you won't be doing it alone. You'll have the full support of an experienced, collaborative international team behind you.</p><div style=\"min-height:1.2em;margin-top:0;margin-bottom:0\"> </div><h2><strong>Your responsibilities</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Shape our Austrian market entry:</strong> You will be at the forefront of DeepL's expansion into Austria, introducing our market-leading translation services to clients and helping them break down language barriers</p></li><li><p style=\"min-height:1.5em\"><strong>Build with purpose:</strong> Establish our sales foundation in Austria — creating processes, relationships, and market presence where little currently exists</p></li><li><p style=\"min-height:1.5em\"><strong>Become a trusted market expert:</strong> Develop deep knowledge of the Austrian business landscape, cultural nuances, and customer needs to position DeepL as a valued and trusted solution</p></li><li><p style=\"min-height:1.5em\"><strong>Represent and advocate:</strong> Serve as an expert on DeepL's products and your customers' needs, troubleshooting thoughtfully and resolving inquiries with care</p></li><li><p style=\"min-height:1.5em\"><strong>Own the full sales cycle:</strong> As a trusted partner to new and incoming customers, you will qualify and convert leads and guide opportunities from first contact to close</p></li><li><p style=\"min-height:1.5em\"><strong>Set and reach meaningful goals:</strong> Work towards monthly activity, pipeline, and revenue goals as we establish our presence in the market together</p></li><li><p style=\"min-height:1.5em\"><strong>Cultivate a strong pipeline:</strong> Identify and develop new business opportunities, including upselling and cross-selling where it adds real value for clients</p></li><li><p style=\"min-height:1.5em\"><strong>Manage diverse opportunities:</strong> Respond to inbound prospects and customers, navigating a varied mix of opportunities from qualification through to close</p></li><li><p style=\"min-height:1.5em\"><strong>Stay organised and forward-looking:</strong> Track opportunity and customer details including use cases, timelines, and next steps to keep things moving smoothly</p></li><li><p style=\"min-height:1.5em\"><strong>Connect across teams:</strong> Work closely with our diverse, international, and welcoming teams — from SDRs to Marketing — collaborating across borders with openness and curiosity</p><div style=\"min-height:1.2em;margin-top:0;margin-bottom:0\"> </div></li></ul><h2><strong>Qualities we look for</strong></h2><p style=\"min-height:1.5em\">We know that confidence gaps and imposter syndrome can sometimes hold people back from applying. If you're excited about this role and feel you have most of what we're looking for, we'd genuinely love to hear from you — even if you don't tick every box.</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Entrepreneurial mindset:</strong> You enjoy building from the ground up and feel energised by the challenge of creating something new. You're comfortable with ambiguity and motivated by the opportunity to make a real impact</p></li><li><p style=\"min-height:1.5em\"><strong>Deep Austrian market knowledge:</strong> You have genuine knowledge and appreciation of Austrian business culture, market dynamics, and customer preferences — and you understand what makes the market unique</p></li><li><p style=\"min-height:1.5em\"><strong>Cultural fluency:</strong> You connect authentically with Austrian clients and partners, and bring a genuine appreciation for local values and business practices</p></li><li><p style=\"min-height:1.5em\"><strong>Solid full-cycle sales experience:</strong> A proven track record in Enterprise Sales with the ability to manage complex, multi-stakeholder deals</p></li><li><p style=\"min-height:1.5em\"><strong>SaaS expertise:</strong> Experience in software sales — especially SaaS — is preferred</p></li><li><p style=\"min-height:1.5em\"><strong>Strong communication skills:</strong> Excellent organisation, presentation, and communication skills (verbal and written) across multicultural contexts</p></li><li><p style=\"min-height:1.5em\"><strong>Adaptability and resilience:</strong> You feel comfortable in a fast-paced, growth-oriented environment and can shift priorities while maintaining momentum</p></li><li><p style=\"min-height:1.5em\"><strong>Collaborative spirit:</strong> You thrive when working as part of a team, enjoy supporting colleagues, and value cross-functional collaboration</p></li><li><p style=\"min-height:1.5em\"><strong>Language proficiency:</strong> Fluent in both, German and English</p></li></ul><div style=\"min-height:1.2em;margin-top:0;margin-bottom:0\"> </div><h2><strong>What we offer</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Diverse and internationally distributed team</strong>: joining our team means becoming part of a large, global community with people of more than 90 nationalities. We're more than just colleagues; we're a group of professionals with a shared mission to connect diverse cultures. Our global presence is growing–we've doubled in size nearly every year, with our employees based in the UK, Germany, the Netherlands, Poland, the US, and Japan, and we continue to expand our network.</p></li><li><p style=\"min-height:1.5em\"><strong>Open communication, regular feedback</strong>: as a language-focused company, we value the importance of clear, honest communication. We value smooth collaboration, direct and actionable feedback, and believe that leading with empathy and growth mindset makes us better together.</p></li><li><p style=\"min-height:1.5em\"><strong>Remote work, flexible hours</strong>: we offer a remote work schedule for <strong>Austria</strong>, enjoying the flexibility and comfort of working from home. With flexible working hours and trust in your productivity, we are in sync with your team's general locations and time zones to foster effective and seamless collaboration.</p></li><li><p style=\"min-height:1.5em\"><strong>Virtual Shares -</strong> An ownership mindset in every role. We believe everyone should share in our success, and that's why every employee receives Virtual Shares, linking your contribution directly to DeepL's growth and rewarding you with a stake in our future.</p></li><li><p style=\"min-height:1.5em\"><strong>Regular in-person team events</strong>: we bond over vibrant events that are as unique as our team, from local team and business unit gatherings, to new-joiner onboardings, to company-wide events that bring us all together–literally.</p></li><li><p style=\"min-height:1.5em\"><strong>Monthly full-day hacking sessions</strong>: every month, we have Hack Fridays, where you can spend your time diving into a project you're passionate about and get the opportunity to work with other teams–we value your initiatives, impact, and creativity.</p></li><li><p style=\"min-height:1.5em\"><strong>30 days of annual leave</strong>: we value your peace of mind. With 30 days off (excluding public holidays) and access to mental health resources, we make sure you're as strong mentally as you are professionally.</p></li><li><p style=\"min-height:1.5em\"><strong>Competitive benefits</strong>: just as our team spans the globe, so does our benefits package. We've crafted it to reflect the diversity of our team and tailored it to align with your unique location, to ensure you feel supported every step of the way.</p></li></ul><div style=\"min-height:1.2em;margin-top:0;margin-bottom:0\"> </div><p style=\"min-height:1.5em\">If this role and our mission resonate with you, but you're hesitant because you don't check all the boxes, don't let that hold you back. At DeepL, it's all about the value you bring and the growth we can foster together. Go ahead, apply—let's discover your potential together. We can't wait to meet you!</p><p style=\"min-height:1.5em\">#LI-JB2</p><p style=\"min-height:1.5em\"></p><h2><strong>We are an equal opportunity employer</strong></h2><p style=\"min-height:1.5em\">You are welcome at DeepL for who you are - we appreciate authenticity here. Our product is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all succeed, contribute, and think forward! So bring us your personal experience, your perspectives, and your background. It’s in our diversity that we will find the power to break down language barriers in the world.</p>","descriptionPlain":"MEET DEEPL\n\nDeepL is a global AI product and research company focused on building secure, intelligent solutions to complex business problems. Over 200,000 business customers and millions of individuals across 228 global markets today trust DeepL's Language AI platform for human-like translation, improved writing and real-time voice translation.\nFounded in 2017 by CEO Jaroslaw “Jarek” Kutylowski, DeepL now has around 1,000 passionate employees and is supported by world-renowned investors including Benchmark, IVP, and Index Ventures.\n\nOur goal is to become the global leader in trusted, intelligent AI technology, building products that drive better communication, foster connections, and create a meaningful impact. To achieve this, we need talented people like you to join our journey. If you’re ready to shape the future of AI and grow your career in a fast-moving, purpose-driven environment, DeepL is your next destination.\n\n\n\n\nWHAT SETS US APART\n\nWhat sets us apart is our blend of cutting-edge AI technology, meaningful work, and a culture where people truly thrive. We’re a team of innovators, researchers, and creators driven by a shared purpose to unlock human potential by making work simpler, smarter, and more connected.\n\nWhen we share what it’s like to work at DeepL, the reactions are overwhelmingly positive. This might be because of our technology that helps millions of people and businesses communicate and work better every day, or because of the trust, curiosity, and care that shape our culture.\n\nWhat we know for sure is this: being part of DeepL means joining a team dedicated to innovation, growth, and well-being. Discover more about life at DeepL onLinkedIn https://www.linkedin.com/company/deepl/,Instagram https://www.instagram.com/deepl_official/, and our Blog https://www.deepl.com/en/blog.\n\n \n\n\nMEET THE TEAM BEHIND THIS JOURNEY\n\nAt DeepL, we're on an exciting adventure to expand our operations to match our ambitious growth plans. At the heart of this journey is our Sales team, a cornerstone of DeepL's market expansion and customer engagement strategy.\n\nOur mission is clear: to build and develop high-performing sales teams that embody DeepL's innovative spirit and commitment to excellence. As a member of our Sales team, you will play a central role in growing our business and expanding our global reach into new markets. Working in close partnership with Marketing, Product, and Customer Success teams, you will collaborate to deliver tailored solutions that genuinely meet our clients' needs.\n\n \n\n\nABOUT THIS OPPORTUNITY\n\nWe are looking for an exceptional sales professional based in Austria to establish and grow DeepL's presence in the Austrian market. This is a rare opportunity to build something meaningful in a market where we're just getting started. You will be a key player in our Austrian expansion, bringing together an entrepreneurial approach with deep market knowledge. And, you won't be doing it alone. You'll have the full support of an experienced, collaborative international team behind you.\n\n \n\n\nYOUR RESPONSIBILITIES\n\n - Shape our Austrian market entry: You will be at the forefront of DeepL's expansion into Austria, introducing our market-leading translation services to clients and helping them break down language barriers\n\n - Build with purpose: Establish our sales foundation in Austria — creating processes, relationships, and market presence where little currently exists\n\n - Become a trusted market expert: Develop deep knowledge of the Austrian business landscape, cultural nuances, and customer needs to position DeepL as a valued and trusted solution\n\n - Represent and advocate: Serve as an expert on DeepL's products and your customers' needs, troubleshooting thoughtfully and resolving inquiries with care\n\n - Own the full sales cycle: As a trusted partner to new and incoming customers, you will qualify and convert leads and guide opportunities from first contact to close\n\n - Set and reach meaningful goals: Work towards monthly activity, pipeline, and revenue goals as we establish our presence in the market together\n\n - Cultivate a strong pipeline: Identify and develop new business opportunities, including upselling and cross-selling where it adds real value for clients\n\n - Manage diverse opportunities: Respond to inbound prospects and customers, navigating a varied mix of opportunities from qualification through to close\n\n - Stay organised and forward-looking: Track opportunity and customer details including use cases, timelines, and next steps to keep things moving smoothly\n\n - Connect across teams: Work closely with our diverse, international, and welcoming teams — from SDRs to Marketing — collaborating across borders with openness and curiosity\n   \n    \n\n\nQUALITIES WE LOOK FOR\n\nWe know that confidence gaps and imposter syndrome can sometimes hold people back from applying. If you're excited about this role and feel you have most of what we're looking for, we'd genuinely love to hear from you — even if you don't tick every box.\n\n - Entrepreneurial mindset: You enjoy building from the ground up and feel energised by the challenge of creating something new. You're comfortable with ambiguity and motivated by the opportunity to make a real impact\n\n - Deep Austrian market knowledge: You have genuine knowledge and appreciation of Austrian business culture, market dynamics, and customer preferences — and you understand what makes the market unique\n\n - Cultural fluency: You connect authentically with Austrian clients and partners, and bring a genuine appreciation for local values and business practices\n\n - Solid full-cycle sales experience: A proven track record in Enterprise Sales with the ability to manage complex, multi-stakeholder deals\n\n - SaaS expertise: Experience in software sales — especially SaaS — is preferred\n\n - Strong communication skills: Excellent organisation, presentation, and communication skills (verbal and written) across multicultural contexts\n\n - Adaptability and resilience: You feel comfortable in a fast-paced, growth-oriented environment and can shift priorities while maintaining momentum\n\n - Collaborative spirit: You thrive when working as part of a team, enjoy supporting colleagues, and value cross-functional collaboration\n\n - Language proficiency: Fluent in both, German and English\n\n \n\n\nWHAT WE OFFER\n\n - Diverse and internationally distributed team: joining our team means becoming part of a large, global community with people of more than 90 nationalities. We're more than just colleagues; we're a group of professionals with a shared mission to connect diverse cultures. Our global presence is growing–we've doubled in size nearly every year, with our employees based in the UK, Germany, the Netherlands, Poland, the US, and Japan, and we continue to expand our network.\n\n - Open communication, regular feedback: as a language-focused company, we value the importance of clear, honest communication. We value smooth collaboration, direct and actionable feedback, and believe that leading with empathy and growth mindset makes us better together.\n\n - Remote work, flexible hours: we offer a remote work schedule for Austria, enjoying the flexibility and comfort of working from home. With flexible working hours and trust in your productivity, we are in sync with your team's general locations and time zones to foster effective and seamless collaboration.\n\n - Virtual Shares - An ownership mindset in every role. We believe everyone should share in our success, and that's why every employee receives Virtual Shares, linking your contribution directly to DeepL's growth and rewarding you with a stake in our future.\n\n - Regular in-person team events: we bond over vibrant events that are as unique as our team, from local team and business unit gatherings, to new-joiner onboardings, to company-wide events that bring us all together–literally.\n\n - Monthly full-day hacking sessions: every month, we have Hack Fridays, where you can spend your time diving into a project you're passionate about and get the opportunity to work with other teams–we value your initiatives, impact, and creativity.\n\n - 30 days of annual leave: we value your peace of mind. With 30 days off (excluding public holidays) and access to mental health resources, we make sure you're as strong mentally as you are professionally.\n\n - Competitive benefits: just as our team spans the globe, so does our benefits package. We've crafted it to reflect the diversity of our team and tailored it to align with your unique location, to ensure you feel supported every step of the way.\n\n \n\nIf this role and our mission resonate with you, but you're hesitant because you don't check all the boxes, don't let that hold you back. At DeepL, it's all about the value you bring and the growth we can foster together. Go ahead, apply—let's discover your potential together. We can't wait to meet you!\n\n#LI-JB2\n\n\n\n\nWE ARE AN EQUAL OPPORTUNITY EMPLOYER\n\nYou are welcome at DeepL for who you are - we appreciate authenticity here. Our product is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all succeed, contribute, and think forward! So bring us your personal experience, your perspectives, and your background. It’s in our diversity that we will find the power to break down language barriers in the world."},{"id":"ee1e5089-4652-4ea2-b233-8c3ab0fe729d","title":"VP of Sales, AMER","department":"Sales","team":"Sales","employmentType":"FullTime","location":"Austin","secondaryLocations":[{"location":"San Francisco","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}}},{"location":"New York","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}}}],"publishedAt":"2026-05-29T12:40:45.889+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Texas","addressCountry":"United States","addressLocality":"Austin "}},"jobUrl":"https://jobs.ashbyhq.com/deepl/ee1e5089-4652-4ea2-b233-8c3ab0fe729d","applyUrl":"https://jobs.ashbyhq.com/deepl/ee1e5089-4652-4ea2-b233-8c3ab0fe729d/application","descriptionHtml":"<h1><strong>Meet DeepL</strong></h1><p style=\"min-height:1.5em\">DeepL is a global AI product and research company focused on building secure, intelligent solutions to complex business problems. Over 200,000 business customers and millions of individuals across 228 global markets today trust DeepL's Language AI platform for human-like translation, improved writing and real-time voice translation.<br />Founded in 2017 by CEO Jaroslaw “Jarek” Kutylowski, DeepL now has around 1,000 passionate employees and is supported by world-renowned investors including Benchmark, IVP, and Index Ventures.</p><p style=\"min-height:1.5em\">Our goal is to become the global leader in trusted, intelligent AI technology, building products that drive better communication, foster connections, and create a meaningful impact. To achieve this, we need talented people like you to join our journey. If you’re ready to shape the future of AI and grow your career in a fast-moving, purpose-driven environment, DeepL is your next destination.</p><p style=\"min-height:1.5em\"></p><h2><strong>What sets us apart</strong></h2><p style=\"min-height:1.5em\">What sets us apart is our blend of cutting-edge AI technology, meaningful work, and a culture where people truly thrive. We’re a team of innovators, researchers, and creators driven by a shared purpose to unlock human potential by making work simpler, smarter, and more connected.</p><p style=\"min-height:1.5em\">When we share what it’s like to work at DeepL, the reactions are overwhelmingly positive. This might be because of our technology that helps millions of people and businesses communicate and work better every day, or because of the trust, curiosity, and care that shape our culture.</p><p style=\"min-height:1.5em\">What we know for sure is this: being part of DeepL means joining a team dedicated to innovation, growth, and well-being. Discover more about life at DeepL on<a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://www.linkedin.com/company/deepl/\"><u>LinkedIn</u></a>,<a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://www.instagram.com/deepl_official/\"><u>Instagram</u></a>, and our <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://www.deepl.com/en/blog\"><u>Blog</u></a>.</p><p style=\"min-height:1.5em\"></p><h2><strong>Meet the team behind this journey</strong></h2><p style=\"min-height:1.5em\">We're looking for a VP of Sales to lead our Americas (AMER) region. This is a second line leadership position with 5 Sales Leaders reporting into you, covering Enterprise, Mid-Market, and key verticals across North America, Latin America, and Canada.</p><p style=\"min-height:1.5em\">You will own both Corporate (Mid-Market) and Enterprise segmentations across your teams, with significant opportunity to win some of the biggest logos in the Americas. Our sales team is headquartered in Austin, TX, and this role can be based in either San Francisco or Austin.</p><p style=\"min-height:1.5em\">This role is about bringing operational excellence and rigor to the sales organization, driving net new logo wins, and helping our customers understand the transformative opportunity of our AI language platform — covering both written and voice translation.</p><p style=\"min-height:1.5em\"></p><h2><strong>Your responsibilities</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Leadership &amp; vision: Provide clear direction and inspire Enterprise Sales Leaders and their teams to achieve excellence in both new business acquisition and customer expansion across the Americas.</p></li><li><p style=\"min-height:1.5em\">Team development: Hire, onboard, and coach Sales Leaders based in Austin and across the region, ensuring their success in managing and developing their Account Executive teams.</p></li><li><p style=\"min-height:1.5em\">Deep enterprise expertise: Maintain deep knowledge of DeepL's products and solutions, with a strong understanding of the enterprise segment, competitive landscape, and industry trends across North America and Latin America.</p></li><li><p style=\"min-height:1.5em\">Accountability: Own the attainment of performance metrics for Sales Leaders and their teams, driving success across the full sales funnel.</p></li><li><p style=\"min-height:1.5em\">Collaboration: Partner with cross-functional teams—Sales Development, Solution Consultants, Customer Success, Product, and Marketing—to ensure alignment and optimize resources for the enterprise segment.</p></li><li><p style=\"min-height:1.5em\">Pipeline management: Build, support, track, and analyze sales pipelines and team activities to identify and act on trends, patterns, and opportunities for improvement.</p></li><li><p style=\"min-height:1.5em\">Forecasting &amp; reporting: Deliver accurate, predictable sales forecasts to senior leadership, highlighting progress, obstacles, and actionable insights.</p></li><li><p style=\"min-height:1.5em\">Process &amp; scalability: Establish and refine scalable policies, processes, and procedures to support enterprise revenue growth effectively across the AMER region.</p></li><li><p style=\"min-height:1.5em\">Hands-on support: Roll up your sleeves to support your team and customers, demonstrating a customer-first mindset and adaptability in a fast-moving environment.</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>Qualities we look for</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Experienced sales leader: Proven success leading sales managers and their teams, ideally within an enterprise B2B SaaS sales environment in the US or broader Americas market.</p></li><li><p style=\"min-height:1.5em\">Strong coaching &amp; mentoring skills: Ability to identify, inspire, and coach Sales Managers, fostering their ability to lead high-performing, geographically distributed teams.</p></li><li><p style=\"min-height:1.5em\">Sales methodology expertise: Familiarity with MEDDIC/MEDDICC or similar sales methodologies and structured sales playbooks.</p></li><li><p style=\"min-height:1.5em\">Results-oriented: Self-directed and motivated to exceed expectations, with a passion for driving customer success and measurable revenue impact.</p></li><li><p style=\"min-height:1.5em\">Adaptable &amp; resilient: Thrives in fast-paced, dynamic environments; comfortable managing change and ambiguity in a high-growth global company.</p></li><li><p style=\"min-height:1.5em\">Scale-up and corporate experience: A mix of scale-up agility and corporate rigor is highly desirable, with experience scaling teams across the Americas.</p></li><li><p style=\"min-height:1.5em\">Cross-cultural communication: Ability to operate effectively across diverse cultures and time zones, collaborating with teams in the US, Europe, and globally.</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>What we offer</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Diverse and internationally distributed team</strong>: joining our team means becoming part of a large, global community with people of more than 90 nationalities. We're more than just colleagues; we're a group of professionals with a shared mission to connect diverse cultures. Our global presence is growing–we've doubled in size nearly every year, with our employees based in the UK, Germany, the Netherlands, Poland, the US, and Japan, and we continue to expand our network.</p></li><li><p style=\"min-height:1.5em\"><strong>Open communication, regular feedback</strong>: as a language-focused company, we value the importance of clear, honest communication. We value smooth collaboration, direct and actionable feedback, and believe that leading with empathy and growth mindset makes us better together.</p></li><li><p style=\"min-height:1.5em\"><strong>Hybrid work, flexible hours</strong>: we offer a hybrid work schedule, with team members coming into the office twice a week. This allows you to engage directly with your team and experience the unique energy of our workspace, while still enjoying the flexibility and comfort of working from home. With flexible working hours and trust in your productivity, we are in sync with your team's general locations and time zones to foster effective and seamless collaboration.</p></li><li><p style=\"min-height:1.5em\"><strong>Virtual Shares -</strong> An ownership mindset in every role. We believe everyone should share in our success, and that's why every employee receives Virtual Shares, linking your contribution directly to DeepL's growth and rewarding you with a stake in our future.</p></li><li><p style=\"min-height:1.5em\"><strong>Regular in-person team events</strong>: we bond over vibrant events that are as unique as our team, from local team and business unit gatherings, to new-joiner onboardings, to company-wide events that bring us all together–literally.</p></li><li><p style=\"min-height:1.5em\"><strong>Monthly full-day hacking sessions</strong>: every month, we have Hack Fridays, where you can spend your time diving into a project you're passionate about and get the opportunity to work with other teams–we value your initiatives, impact, and creativity.</p></li><li><p style=\"min-height:1.5em\"><strong>30 days of annual leave</strong>: we value your peace of mind. With 30 days off (excluding public holidays) and access to mental health resources, we make sure you're as strong mentally as you are professionally.</p></li><li><p style=\"min-height:1.5em\"><strong>Competitive benefits</strong>: just as our team spans the globe, so does our benefits package. We've crafted it to reflect the diversity of our team and tailored it to align with your unique location, to ensure you feel supported every step of the way.</p></li></ul><p style=\"min-height:1.5em\">#LI-TB1</p><p style=\"min-height:1.5em\"></p><h2><strong>We are an equal opportunity employer</strong></h2><p style=\"min-height:1.5em\">You are welcome at DeepL for who you are - we appreciate authenticity here. Our product is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all succeed, contribute, and think forward! So bring us your personal experience, your perspectives, and your background. It’s in our diversity that we will find the power to break down language barriers in the world.</p>","descriptionPlain":"MEET DEEPL\n\nDeepL is a global AI product and research company focused on building secure, intelligent solutions to complex business problems. Over 200,000 business customers and millions of individuals across 228 global markets today trust DeepL's Language AI platform for human-like translation, improved writing and real-time voice translation.\nFounded in 2017 by CEO Jaroslaw “Jarek” Kutylowski, DeepL now has around 1,000 passionate employees and is supported by world-renowned investors including Benchmark, IVP, and Index Ventures.\n\nOur goal is to become the global leader in trusted, intelligent AI technology, building products that drive better communication, foster connections, and create a meaningful impact. To achieve this, we need talented people like you to join our journey. If you’re ready to shape the future of AI and grow your career in a fast-moving, purpose-driven environment, DeepL is your next destination.\n\n\n\n\nWHAT SETS US APART\n\nWhat sets us apart is our blend of cutting-edge AI technology, meaningful work, and a culture where people truly thrive. We’re a team of innovators, researchers, and creators driven by a shared purpose to unlock human potential by making work simpler, smarter, and more connected.\n\nWhen we share what it’s like to work at DeepL, the reactions are overwhelmingly positive. This might be because of our technology that helps millions of people and businesses communicate and work better every day, or because of the trust, curiosity, and care that shape our culture.\n\nWhat we know for sure is this: being part of DeepL means joining a team dedicated to innovation, growth, and well-being. Discover more about life at DeepL onLinkedIn https://www.linkedin.com/company/deepl/,Instagram https://www.instagram.com/deepl_official/, and our Blog https://www.deepl.com/en/blog.\n\n\n\n\nMEET THE TEAM BEHIND THIS JOURNEY\n\nWe're looking for a VP of Sales to lead our Americas (AMER) region. This is a second line leadership position with 5 Sales Leaders reporting into you, covering Enterprise, Mid-Market, and key verticals across North America, Latin America, and Canada.\n\nYou will own both Corporate (Mid-Market) and Enterprise segmentations across your teams, with significant opportunity to win some of the biggest logos in the Americas. Our sales team is headquartered in Austin, TX, and this role can be based in either San Francisco or Austin.\n\nThis role is about bringing operational excellence and rigor to the sales organization, driving net new logo wins, and helping our customers understand the transformative opportunity of our AI language platform — covering both written and voice translation.\n\n\n\n\nYOUR RESPONSIBILITIES\n\n - Leadership & vision: Provide clear direction and inspire Enterprise Sales Leaders and their teams to achieve excellence in both new business acquisition and customer expansion across the Americas.\n\n - Team development: Hire, onboard, and coach Sales Leaders based in Austin and across the region, ensuring their success in managing and developing their Account Executive teams.\n\n - Deep enterprise expertise: Maintain deep knowledge of DeepL's products and solutions, with a strong understanding of the enterprise segment, competitive landscape, and industry trends across North America and Latin America.\n\n - Accountability: Own the attainment of performance metrics for Sales Leaders and their teams, driving success across the full sales funnel.\n\n - Collaboration: Partner with cross-functional teams—Sales Development, Solution Consultants, Customer Success, Product, and Marketing—to ensure alignment and optimize resources for the enterprise segment.\n\n - Pipeline management: Build, support, track, and analyze sales pipelines and team activities to identify and act on trends, patterns, and opportunities for improvement.\n\n - Forecasting & reporting: Deliver accurate, predictable sales forecasts to senior leadership, highlighting progress, obstacles, and actionable insights.\n\n - Process & scalability: Establish and refine scalable policies, processes, and procedures to support enterprise revenue growth effectively across the AMER region.\n\n - Hands-on support: Roll up your sleeves to support your team and customers, demonstrating a customer-first mindset and adaptability in a fast-moving environment.\n\n\n\n\nQUALITIES WE LOOK FOR\n\n - Experienced sales leader: Proven success leading sales managers and their teams, ideally within an enterprise B2B SaaS sales environment in the US or broader Americas market.\n\n - Strong coaching & mentoring skills: Ability to identify, inspire, and coach Sales Managers, fostering their ability to lead high-performing, geographically distributed teams.\n\n - Sales methodology expertise: Familiarity with MEDDIC/MEDDICC or similar sales methodologies and structured sales playbooks.\n\n - Results-oriented: Self-directed and motivated to exceed expectations, with a passion for driving customer success and measurable revenue impact.\n\n - Adaptable & resilient: Thrives in fast-paced, dynamic environments; comfortable managing change and ambiguity in a high-growth global company.\n\n - Scale-up and corporate experience: A mix of scale-up agility and corporate rigor is highly desirable, with experience scaling teams across the Americas.\n\n - Cross-cultural communication: Ability to operate effectively across diverse cultures and time zones, collaborating with teams in the US, Europe, and globally.\n\n\n\n\nWHAT WE OFFER\n\n - Diverse and internationally distributed team: joining our team means becoming part of a large, global community with people of more than 90 nationalities. We're more than just colleagues; we're a group of professionals with a shared mission to connect diverse cultures. Our global presence is growing–we've doubled in size nearly every year, with our employees based in the UK, Germany, the Netherlands, Poland, the US, and Japan, and we continue to expand our network.\n\n - Open communication, regular feedback: as a language-focused company, we value the importance of clear, honest communication. We value smooth collaboration, direct and actionable feedback, and believe that leading with empathy and growth mindset makes us better together.\n\n - Hybrid work, flexible hours: we offer a hybrid work schedule, with team members coming into the office twice a week. This allows you to engage directly with your team and experience the unique energy of our workspace, while still enjoying the flexibility and comfort of working from home. With flexible working hours and trust in your productivity, we are in sync with your team's general locations and time zones to foster effective and seamless collaboration.\n\n - Virtual Shares - An ownership mindset in every role. We believe everyone should share in our success, and that's why every employee receives Virtual Shares, linking your contribution directly to DeepL's growth and rewarding you with a stake in our future.\n\n - Regular in-person team events: we bond over vibrant events that are as unique as our team, from local team and business unit gatherings, to new-joiner onboardings, to company-wide events that bring us all together–literally.\n\n - Monthly full-day hacking sessions: every month, we have Hack Fridays, where you can spend your time diving into a project you're passionate about and get the opportunity to work with other teams–we value your initiatives, impact, and creativity.\n\n - 30 days of annual leave: we value your peace of mind. With 30 days off (excluding public holidays) and access to mental health resources, we make sure you're as strong mentally as you are professionally.\n\n - Competitive benefits: just as our team spans the globe, so does our benefits package. We've crafted it to reflect the diversity of our team and tailored it to align with your unique location, to ensure you feel supported every step of the way.\n\n#LI-TB1\n\n\n\n\nWE ARE AN EQUAL OPPORTUNITY EMPLOYER\n\nYou are welcome at DeepL for who you are - we appreciate authenticity here. Our product is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all succeed, contribute, and think forward! So bring us your personal experience, your perspectives, and your background. It’s in our diversity that we will find the power to break down language barriers in the world."},{"id":"6eec6707-c7b6-4b28-8d2a-c218c34a1897","title":"Regional Sales Leader (Enterprise) | Germany","department":"Sales","team":"Account Executives","employmentType":"FullTime","location":"Munich","secondaryLocations":[{"location":"Cologne","address":{"postalAddress":{"addressRegion":"Northrhine-Westfalia","addressCountry":"Germany","addressLocality":"Cologne "}}},{"location":"Hamburg","address":{"postalAddress":{"addressRegion":"Hamburg","addressCountry":"Germany","addressLocality":"Hamburg"}}},{"location":"Berlin","address":{"postalAddress":{"addressRegion":"Berlin","addressCountry":"Germany","addressLocality":"Berlin"}}}],"publishedAt":"2026-09-17T17:16:28.413+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"Bavaria","addressCountry":"Germany","addressLocality":"Munich"}},"jobUrl":"https://jobs.ashbyhq.com/deepl/6eec6707-c7b6-4b28-8d2a-c218c34a1897","applyUrl":"https://jobs.ashbyhq.com/deepl/6eec6707-c7b6-4b28-8d2a-c218c34a1897/application","descriptionHtml":"<h1><strong>Meet DeepL</strong></h1><p style=\"min-height:1.5em\">DeepL is a global AI product and research company focused on building secure, intelligent solutions to complex business problems. Over 200,000 business customers and millions of individuals across 228 global markets today trust DeepL's Language AI platform for human-like translation, improved writing and real-time voice translation.<br />Founded in 2017 by CEO Jaroslaw “Jarek” Kutylowski, DeepL now has around 1,000 passionate employees and is supported by world-renowned investors including Benchmark, IVP, and Index Ventures.</p><p style=\"min-height:1.5em\">Our goal is to become the global leader in trusted, intelligent AI technology, building products that drive better communication, foster connections, and create a meaningful impact. To achieve this, we need talented people like you to join our journey. If you’re ready to shape the future of AI and grow your career in a fast-moving, purpose-driven environment, DeepL is your next destination.</p><p style=\"min-height:1.5em\"></p><h2><strong>What sets us apart</strong></h2><p style=\"min-height:1.5em\">What sets us apart is our blend of cutting-edge AI technology, meaningful work, and a culture where people truly thrive. We’re a team of innovators, researchers, and creators driven by a shared purpose to unlock human potential by making work simpler, smarter, and more connected.</p><p style=\"min-height:1.5em\">When we share what it’s like to work at DeepL, the reactions are overwhelmingly positive. This might be because of our technology that helps millions of people and businesses communicate and work better every day, or because of the trust, curiosity, and care that shape our culture.</p><p style=\"min-height:1.5em\">What we know for sure is this: being part of DeepL means joining a team dedicated to innovation, growth, and well-being. Discover more about life at DeepL on<a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://www.linkedin.com/company/deepl/\"><u>LinkedIn</u></a>,<a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://www.instagram.com/deepl_official/\"><u>Instagram</u></a>, and our <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://www.deepl.com/en/blog\"><u>Blog</u></a>.</p><p style=\"min-height:1.5em\"><strong>How you will contribute to DeepL's success</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Lead, inspire, and set the strategic vision for the Enterprise Sales team in Germany and contribute to the broader DeepL sales organisation</p></li><li><p style=\"min-height:1.5em\">Build and grow a high-performing team through thoughtful hiring, structured onboarding, ongoing coaching, and professional development of Account Executives</p></li><li><p style=\"min-height:1.5em\">Be the driving force behind scaling the team and the business; creating the processes, playbooks, and culture that enable sustainable, long-term growth</p></li><li><p style=\"min-height:1.5em\">Own your team's performance targets and cultivate an environment where every AE can do their best work</p></li><li><p style=\"min-height:1.5em\">Collaborate closely with Sales Development, Solution Consulting, Customer Success, Product, and Marketing to align priorities and maximize collective impact</p></li><li><p style=\"min-height:1.5em\">Develop and maintain a deep understanding of DeepL's product and competitive landscape to support your team with confidence</p></li><li><p style=\"min-height:1.5em\">Build, track, and analyse sales pipelines and buying trends, using insights to continuously improve how we work</p></li><li><p style=\"min-height:1.5em\">Report predictably and accurately to senior leadership on progress and challenges, including regular forecasting</p></li><li><p style=\"min-height:1.5em\">Establish scalable policies and processes that set the team - and DeepL's Enterprise revenue - up for success</p></li><li><p style=\"min-height:1.5em\">Roll up your sleeves when it matters: you lead by example and show up for your team and customers</p></li></ul><div style=\"min-height:1.2em;margin-top:0;margin-bottom:0\"> </div><p style=\"min-height:1.5em\"><strong>What we are looking for</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Proven experience managing and developing Enterprise Account Executive teams, with a genuine passion for helping people grow</p></li><li><p style=\"min-height:1.5em\">5+ years in sales, ideally within a scale-up B2B SaaS environment where you've helped shape the journey from early-stage to structured growth</p></li><li><p style=\"min-height:1.5em\">Currently or recently leading a team of at least 8 Enterprise AEs in a B2B SaaS context</p></li><li><p style=\"min-height:1.5em\">Strong grasp of SaaS business models, collaboration technology, and enterprise buying cycles</p></li><li><p style=\"min-height:1.5em\">A track record of achieving both personal and team goals; and of building the conditions that make those results repeatable</p></li><li><p style=\"min-height:1.5em\">Exceptional coaching, mentoring, and communication skills; you know how to unlock potential in others</p></li><li><p style=\"min-height:1.5em\">Comfort with ambiguity and a talent for bringing clarity and structure to fast-moving situations</p></li><li><p style=\"min-height:1.5em\">A genuine enthusiasm for customer relationships and for building something together</p></li><li><p style=\"min-height:1.5em\">Fluency in German and English, with the ability to negotiate in both</p><div style=\"min-height:1.2em;margin-top:0;margin-bottom:0\"> </div><p style=\"min-height:1.5em\"><strong>What we offer</strong></p><p style=\"min-height:1.5em\"><strong>Diverse and internationally distributed team</strong>: joining our team means becoming part of a large, global community with people of more than 90 nationalities. We're more than just colleagues; we're a group of professionals with a shared mission to connect diverse cultures. Our global presence is growing–we've doubled in size nearly every year, with our employees based in the UK, Germany, the Netherlands, Poland, the US, and Japan, and we continue to expand our network.</p><p style=\"min-height:1.5em\"><strong>Open communication, regular feedback</strong>: as a language-focused company, we value the importance of clear, honest communication. We value smooth collaboration, direct and actionable feedback, and believe that leading with empathy makes us better together.</p><p style=\"min-height:1.5em\"><strong>Hybrid work, flexible hours</strong>: we offer a hybrid work schedule - this allows you to engage directly with your team and experience the unique energy of our workspace, while still enjoying the flexibility and comfort of working from home. With flexible working hours and trust in your productivity, we are in sync with your team’s general locations and time zones to foster effective and seamless collaboration.</p><p style=\"min-height:1.5em\"><strong>Regular in-person team events</strong>: we bond over vibrant events that are as unique as our team, from local team and business unit gatherings, to new-joiner onboardings, to company-wide events that bring us all together–literally.</p><p style=\"min-height:1.5em\"><strong>Monthly full-day hacking sessions</strong>: every month, we have Hack Fridays, where you can spend your time diving into a project you're passionate about and get the opportunity to work with other teams–we value your initiatives, impact, and creativity.</p><p style=\"min-height:1.5em\"><strong>Comprehensive health insurance</strong>: your health comes first. With our comprehensive insurance, we'll make sure you're covered from head to toe.</p><p style=\"min-height:1.5em\"><strong>30 days of annual leave</strong>: we value your peace of mind. With 30 days off (excluding public holidays) and access to mental health resources, we make sure you're as strong mentally as you are professionally.</p><p style=\"min-height:1.5em\"><strong>Annual learning budget</strong>: because we never stop learning, we’ve set up an annual budget for your professional development—pick a learning path which contributes to your career development and we'll back you up</p></li></ul><p style=\"min-height:1.5em\">If this role and our mission resonate with you, but you're hesitant because you don't check all the boxes, don't let that hold you back. At DeepL, it's all about the value you bring and the growth we can foster together. Go ahead, apply—let's discover your potential together. We can't wait to meet you!</p><p style=\"min-height:1.5em\">#LI-JB2</p><p style=\"min-height:1.5em\"></p><h2><strong>We are an equal opportunity employer</strong></h2><p style=\"min-height:1.5em\">You are welcome at DeepL for who you are - we appreciate authenticity here. Our product is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all succeed, contribute, and think forward! So bring us your personal experience, your perspectives, and your background. It’s in our diversity that we will find the power to break down language barriers in the world.</p>","descriptionPlain":"MEET DEEPL\n\nDeepL is a global AI product and research company focused on building secure, intelligent solutions to complex business problems. Over 200,000 business customers and millions of individuals across 228 global markets today trust DeepL's Language AI platform for human-like translation, improved writing and real-time voice translation.\nFounded in 2017 by CEO Jaroslaw “Jarek” Kutylowski, DeepL now has around 1,000 passionate employees and is supported by world-renowned investors including Benchmark, IVP, and Index Ventures.\n\nOur goal is to become the global leader in trusted, intelligent AI technology, building products that drive better communication, foster connections, and create a meaningful impact. To achieve this, we need talented people like you to join our journey. If you’re ready to shape the future of AI and grow your career in a fast-moving, purpose-driven environment, DeepL is your next destination.\n\n\n\n\nWHAT SETS US APART\n\nWhat sets us apart is our blend of cutting-edge AI technology, meaningful work, and a culture where people truly thrive. We’re a team of innovators, researchers, and creators driven by a shared purpose to unlock human potential by making work simpler, smarter, and more connected.\n\nWhen we share what it’s like to work at DeepL, the reactions are overwhelmingly positive. This might be because of our technology that helps millions of people and businesses communicate and work better every day, or because of the trust, curiosity, and care that shape our culture.\n\nWhat we know for sure is this: being part of DeepL means joining a team dedicated to innovation, growth, and well-being. Discover more about life at DeepL onLinkedIn https://www.linkedin.com/company/deepl/,Instagram https://www.instagram.com/deepl_official/, and our Blog https://www.deepl.com/en/blog.\n\nHow you will contribute to DeepL's success\n\n - Lead, inspire, and set the strategic vision for the Enterprise Sales team in Germany and contribute to the broader DeepL sales organisation\n\n - Build and grow a high-performing team through thoughtful hiring, structured onboarding, ongoing coaching, and professional development of Account Executives\n\n - Be the driving force behind scaling the team and the business; creating the processes, playbooks, and culture that enable sustainable, long-term growth\n\n - Own your team's performance targets and cultivate an environment where every AE can do their best work\n\n - Collaborate closely with Sales Development, Solution Consulting, Customer Success, Product, and Marketing to align priorities and maximize collective impact\n\n - Develop and maintain a deep understanding of DeepL's product and competitive landscape to support your team with confidence\n\n - Build, track, and analyse sales pipelines and buying trends, using insights to continuously improve how we work\n\n - Report predictably and accurately to senior leadership on progress and challenges, including regular forecasting\n\n - Establish scalable policies and processes that set the team - and DeepL's Enterprise revenue - up for success\n\n - Roll up your sleeves when it matters: you lead by example and show up for your team and customers\n\n \n\nWhat we are looking for\n\n - Proven experience managing and developing Enterprise Account Executive teams, with a genuine passion for helping people grow\n\n - 5+ years in sales, ideally within a scale-up B2B SaaS environment where you've helped shape the journey from early-stage to structured growth\n\n - Currently or recently leading a team of at least 8 Enterprise AEs in a B2B SaaS context\n\n - Strong grasp of SaaS business models, collaboration technology, and enterprise buying cycles\n\n - A track record of achieving both personal and team goals; and of building the conditions that make those results repeatable\n\n - Exceptional coaching, mentoring, and communication skills; you know how to unlock potential in others\n\n - Comfort with ambiguity and a talent for bringing clarity and structure to fast-moving situations\n\n - A genuine enthusiasm for customer relationships and for building something together\n\n - Fluency in German and English, with the ability to negotiate in both\n   \n    \n   \n   What we offer\n   \n   Diverse and internationally distributed team: joining our team means becoming part of a large, global community with people of more than 90 nationalities. We're more than just colleagues; we're a group of professionals with a shared mission to connect diverse cultures. Our global presence is growing–we've doubled in size nearly every year, with our employees based in the UK, Germany, the Netherlands, Poland, the US, and Japan, and we continue to expand our network.\n   \n   Open communication, regular feedback: as a language-focused company, we value the importance of clear, honest communication. We value smooth collaboration, direct and actionable feedback, and believe that leading with empathy makes us better together.\n   \n   Hybrid work, flexible hours: we offer a hybrid work schedule - this allows you to engage directly with your team and experience the unique energy of our workspace, while still enjoying the flexibility and comfort of working from home. With flexible working hours and trust in your productivity, we are in sync with your team’s general locations and time zones to foster effective and seamless collaboration.\n   \n   Regular in-person team events: we bond over vibrant events that are as unique as our team, from local team and business unit gatherings, to new-joiner onboardings, to company-wide events that bring us all together–literally.\n   \n   Monthly full-day hacking sessions: every month, we have Hack Fridays, where you can spend your time diving into a project you're passionate about and get the opportunity to work with other teams–we value your initiatives, impact, and creativity.\n   \n   Comprehensive health insurance: your health comes first. With our comprehensive insurance, we'll make sure you're covered from head to toe.\n   \n   30 days of annual leave: we value your peace of mind. With 30 days off (excluding public holidays) and access to mental health resources, we make sure you're as strong mentally as you are professionally.\n   \n   Annual learning budget: because we never stop learning, we’ve set up an annual budget for your professional development—pick a learning path which contributes to your career development and we'll back you up\n\nIf this role and our mission resonate with you, but you're hesitant because you don't check all the boxes, don't let that hold you back. At DeepL, it's all about the value you bring and the growth we can foster together. Go ahead, apply—let's discover your potential together. We can't wait to meet you!\n\n#LI-JB2\n\n\n\n\nWE ARE AN EQUAL OPPORTUNITY EMPLOYER\n\nYou are welcome at DeepL for who you are - we appreciate authenticity here. Our product is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all succeed, contribute, and think forward! So bring us your personal experience, your perspectives, and your background. It’s in our diversity that we will find the power to break down language barriers in the world."},{"id":"bd5ea968-a2bc-4951-bf29-02dd324169c6","title":"Sales Support Specialist | Contract","department":"Sales","team":"Sales","employmentType":"Contract","location":"London","secondaryLocations":[],"publishedAt":"2026-09-23T09:14:10.316+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"London","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/deepl/bd5ea968-a2bc-4951-bf29-02dd324169c6","applyUrl":"https://jobs.ashbyhq.com/deepl/bd5ea968-a2bc-4951-bf29-02dd324169c6/application","descriptionHtml":"<h1><strong>Meet DeepL</strong></h1><p style=\"min-height:1.5em\">DeepL is a global AI product and research company focused on building secure, intelligent solutions to complex business problems. Over 200,000 business customers and millions of individuals across 228 global markets today trust DeepL's Language AI platform for human-like translation, improved writing and real-time voice translation.<br />Founded in 2017 by CEO Jaroslaw “Jarek” Kutylowski, DeepL now has around 1,000 passionate employees and is supported by world-renowned investors including Benchmark, IVP, and Index Ventures.</p><p style=\"min-height:1.5em\">Our goal is to become the global leader in trusted, intelligent AI technology, building products that drive better communication, foster connections, and create a meaningful impact. To achieve this, we need talented people like you to join our journey. If you’re ready to shape the future of AI and grow your career in a fast-moving, purpose-driven environment, DeepL is your next destination.</p><p style=\"min-height:1.5em\"></p><h2><strong>What sets us apart</strong></h2><p style=\"min-height:1.5em\">What sets us apart is our blend of cutting-edge AI technology, meaningful work, and a culture where people truly thrive. We’re a team of innovators, researchers, and creators driven by a shared purpose to unlock human potential by making work simpler, smarter, and more connected.</p><p style=\"min-height:1.5em\">When we share what it’s like to work at DeepL, the reactions are overwhelmingly positive. This might be because of our technology that helps millions of people and businesses communicate and work better every day, or because of the trust, curiosity, and care that shape our culture.</p><p style=\"min-height:1.5em\">What we know for sure is this: being part of DeepL means joining a team dedicated to innovation, growth, and well-being. Discover more about life at DeepL on<a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://www.linkedin.com/company/deepl/\"><u>LinkedIn</u></a>,<a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://www.instagram.com/deepl_official/\"><u>Instagram</u></a>, and our <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://www.deepl.com/en/blog\"><u>Blog</u></a>.</p><h2><strong>Meet the team behind this journey</strong></h2><p style=\"min-height:1.5em\">At DeepL, we're on an exciting adventure to expand our operations to match our ambitious growth plans. At the heart of this journey is our Sales team, a cornerstone of DeepL's market expansion and customer engagement strategy.</p><p style=\"min-height:1.5em\">Our mission is clear: to build and develop high-performing sales teams that embody DeepL's innovative spirit and drive for excellence. As a member of our Sales team, you will be at the forefront of driving our growth and expanding our global reach. Working in close partnership with Marketing, Product, and Customer Success teams, you will collaborate to deliver tailored solutions that meet the needs of our clients.</p><p style=\"min-height:1.5em\">As a Sales Support Specialist at DeepL, you'll be the first line of support for our global sales organisation — over 250 Account Executives, Sales Development Representatives and Customer Success Managers. You'll be the person a salesperson turns to when something is blocking a deal, and the one who makes sure it gets resolved.</p><div style=\"min-height:1.2em;margin-top:0;margin-bottom:0\"> </div><h2><strong>Your responsibilities</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Own the Sales Operations support channel in Slack for your region, answering questions from sales teams and keeping the queue moving</p></li><li><p style=\"min-height:1.5em\">Take each request end to end — diagnose it, fix what you can, and pull in the right people from Operations, Salesforce Administration or Finance when you can't</p></li><li><p style=\"min-height:1.5em\">Help sellers navigate Salesforce: opportunities, quotes, accounts and the sales process</p></li><li><p style=\"min-height:1.5em\">Investigate and correct data quality issues before they hold up a deal</p></li><li><p style=\"min-height:1.5em\">Build simple documentation and guides so sellers can help themselves next time</p></li><li><p style=\"min-height:1.5em\">Flag recurring issues to the team so we can fix root causes rather than the same symptom twice</p></li><li><p style=\"min-height:1.5em\">Provide extended support at quarter-end and year-end, when deal volume peaks. On the final day of the quarter this means being available until 11pm UK time as we work to the signing cut-off — your first will be year-end, 31 December</p></li></ul><div style=\"min-height:1.2em;margin-top:0;margin-bottom:0\"> </div><h2><strong>Qualities we look for</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">2-4 years experience in sales support, sales operations, revenue operations or CRM administration.</p></li><li><p style=\"min-height:1.5em\">Working knowledge of Salesforce, or a comparable CRM, and a good feel for how a sales process runs</p></li><li><p style=\"min-height:1.5em\">A genuine service mindset with clear boundaries: you'll help a seller solve their problem and show them how to do it themselves.</p></li><li><p style=\"min-height:1.5em\">Ownership. When something lands with you, you drive it to a resolution</p></li><li><p style=\"min-height:1.5em\">Comfortable working conversationally in Slack, holding several threads at once, and staying calm when the queue is long</p></li><li><p style=\"min-height:1.5em\">Strong attention to detail, particularly where data accuracy affects revenue</p></li><li><p style=\"min-height:1.5em\">Excellent written and verbal English, and able to explain a process to someone who just wants their deal to close</p></li><li><p style=\"min-height:1.5em\">Based in the UK, able to work from our London office around two days a week, and willing to work extended hours at quarter-end and year-end</p></li><li><p style=\"min-height:1.5em\">Exposure to billing systems (ChargeBee, Zuora or similar) and how they connect to a CRM.</p></li></ul><div style=\"min-height:1.2em;margin-top:0;margin-bottom:0\"> </div><h2><strong>What we offer</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Diverse and internationally distributed team</strong>: joining our team means becoming part of a large, global community with people of more than 90 nationalities. We're more than just colleagues; we're a group of professionals with a shared mission to connect diverse cultures. Our global presence is growing–we've doubled in size nearly every year, with our employees based in the UK, Germany, the Netherlands, Poland, the US, and Japan, and we continue to expand our network.</p></li><li><p style=\"min-height:1.5em\"><strong>Open communication, regular feedback</strong>: as a language-focused company, we value the importance of clear, honest communication. We value smooth collaboration, direct and actionable feedback, and believe that leading with empathy and growth mindset makes us better together.</p></li><li><p style=\"min-height:1.5em\"><strong>Hybrid work, flexible hours</strong>: we offer a hybrid work schedule, with team members coming into the office twice a week. This allows you to engage directly with your team and experience the unique energy of our workspace, while still enjoying the flexibility and comfort of working from home. With flexible working hours and trust in your productivity, we are in sync with your team’s general locations and time zones to foster effective and seamless collaboration.</p></li><li><p style=\"min-height:1.5em\"><strong>Regular in-person team events</strong>: we bond over vibrant events that are as unique as our team, from local team and business unit gatherings, to new-joiner onboardings, to company-wide events that bring us all together–literally.</p></li><li><p style=\"min-height:1.5em\"><strong>Monthly full-day hacking sessions</strong>: every month, we have Hack Fridays, where you can spend your time diving into a project you're passionate about and get the opportunity to work with other teams–we value your initiatives, impact, and creativity.</p></li><li><p style=\"min-height:1.5em\"><strong>30 days of annual leave</strong>: we value your peace of mind. With 30 days off (excluding public holidays) and access to mental health resources, we make sure you're as strong mentally as you are professionally.</p></li><li><p style=\"min-height:1.5em\"><strong>Competitive benefits</strong>: just as our team spans the globe, so does our benefits package. We've crafted it to reflect the diversity of our team and tailored it to align with your unique location, to ensure you feel supported every step of the way.</p></li></ul><div style=\"min-height:1.2em;margin-top:0;margin-bottom:0\"> </div><p style=\"min-height:1.5em\">If this role and our mission resonate with you, but you're hesitant because you don't check all the boxes, don't let that hold you back. At DeepL, it's all about the value you bring and the growth we can foster together. Go ahead, apply—let's discover your potential together. We can't wait to meet you!</p><p style=\"min-height:1.5em\">#LI-OT1</p><p style=\"min-height:1.5em\"></p><h2><strong>We are an equal opportunity employer</strong></h2><p style=\"min-height:1.5em\">You are welcome at DeepL for who you are - we appreciate authenticity here. Our product is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all succeed, contribute, and think forward! So bring us your personal experience, your perspectives, and your background. It’s in our diversity that we will find the power to break down language barriers in the world.</p>","descriptionPlain":"MEET DEEPL\n\nDeepL is a global AI product and research company focused on building secure, intelligent solutions to complex business problems. Over 200,000 business customers and millions of individuals across 228 global markets today trust DeepL's Language AI platform for human-like translation, improved writing and real-time voice translation.\nFounded in 2017 by CEO Jaroslaw “Jarek” Kutylowski, DeepL now has around 1,000 passionate employees and is supported by world-renowned investors including Benchmark, IVP, and Index Ventures.\n\nOur goal is to become the global leader in trusted, intelligent AI technology, building products that drive better communication, foster connections, and create a meaningful impact. To achieve this, we need talented people like you to join our journey. If you’re ready to shape the future of AI and grow your career in a fast-moving, purpose-driven environment, DeepL is your next destination.\n\n\n\n\nWHAT SETS US APART\n\nWhat sets us apart is our blend of cutting-edge AI technology, meaningful work, and a culture where people truly thrive. We’re a team of innovators, researchers, and creators driven by a shared purpose to unlock human potential by making work simpler, smarter, and more connected.\n\nWhen we share what it’s like to work at DeepL, the reactions are overwhelmingly positive. This might be because of our technology that helps millions of people and businesses communicate and work better every day, or because of the trust, curiosity, and care that shape our culture.\n\nWhat we know for sure is this: being part of DeepL means joining a team dedicated to innovation, growth, and well-being. Discover more about life at DeepL onLinkedIn https://www.linkedin.com/company/deepl/,Instagram https://www.instagram.com/deepl_official/, and our Blog https://www.deepl.com/en/blog.\n\n\nMEET THE TEAM BEHIND THIS JOURNEY\n\nAt DeepL, we're on an exciting adventure to expand our operations to match our ambitious growth plans. At the heart of this journey is our Sales team, a cornerstone of DeepL's market expansion and customer engagement strategy.\n\nOur mission is clear: to build and develop high-performing sales teams that embody DeepL's innovative spirit and drive for excellence. As a member of our Sales team, you will be at the forefront of driving our growth and expanding our global reach. Working in close partnership with Marketing, Product, and Customer Success teams, you will collaborate to deliver tailored solutions that meet the needs of our clients.\n\nAs a Sales Support Specialist at DeepL, you'll be the first line of support for our global sales organisation — over 250 Account Executives, Sales Development Representatives and Customer Success Managers. You'll be the person a salesperson turns to when something is blocking a deal, and the one who makes sure it gets resolved.\n\n \n\n\nYOUR RESPONSIBILITIES\n\n - Own the Sales Operations support channel in Slack for your region, answering questions from sales teams and keeping the queue moving\n\n - Take each request end to end — diagnose it, fix what you can, and pull in the right people from Operations, Salesforce Administration or Finance when you can't\n\n - Help sellers navigate Salesforce: opportunities, quotes, accounts and the sales process\n\n - Investigate and correct data quality issues before they hold up a deal\n\n - Build simple documentation and guides so sellers can help themselves next time\n\n - Flag recurring issues to the team so we can fix root causes rather than the same symptom twice\n\n - Provide extended support at quarter-end and year-end, when deal volume peaks. On the final day of the quarter this means being available until 11pm UK time as we work to the signing cut-off — your first will be year-end, 31 December\n\n \n\n\nQUALITIES WE LOOK FOR\n\n - 2-4 years experience in sales support, sales operations, revenue operations or CRM administration.\n\n - Working knowledge of Salesforce, or a comparable CRM, and a good feel for how a sales process runs\n\n - A genuine service mindset with clear boundaries: you'll help a seller solve their problem and show them how to do it themselves.\n\n - Ownership. When something lands with you, you drive it to a resolution\n\n - Comfortable working conversationally in Slack, holding several threads at once, and staying calm when the queue is long\n\n - Strong attention to detail, particularly where data accuracy affects revenue\n\n - Excellent written and verbal English, and able to explain a process to someone who just wants their deal to close\n\n - Based in the UK, able to work from our London office around two days a week, and willing to work extended hours at quarter-end and year-end\n\n - Exposure to billing systems (ChargeBee, Zuora or similar) and how they connect to a CRM.\n\n \n\n\nWHAT WE OFFER\n\n - Diverse and internationally distributed team: joining our team means becoming part of a large, global community with people of more than 90 nationalities. We're more than just colleagues; we're a group of professionals with a shared mission to connect diverse cultures. Our global presence is growing–we've doubled in size nearly every year, with our employees based in the UK, Germany, the Netherlands, Poland, the US, and Japan, and we continue to expand our network.\n\n - Open communication, regular feedback: as a language-focused company, we value the importance of clear, honest communication. We value smooth collaboration, direct and actionable feedback, and believe that leading with empathy and growth mindset makes us better together.\n\n - Hybrid work, flexible hours: we offer a hybrid work schedule, with team members coming into the office twice a week. This allows you to engage directly with your team and experience the unique energy of our workspace, while still enjoying the flexibility and comfort of working from home. With flexible working hours and trust in your productivity, we are in sync with your team’s general locations and time zones to foster effective and seamless collaboration.\n\n - Regular in-person team events: we bond over vibrant events that are as unique as our team, from local team and business unit gatherings, to new-joiner onboardings, to company-wide events that bring us all together–literally.\n\n - Monthly full-day hacking sessions: every month, we have Hack Fridays, where you can spend your time diving into a project you're passionate about and get the opportunity to work with other teams–we value your initiatives, impact, and creativity.\n\n - 30 days of annual leave: we value your peace of mind. With 30 days off (excluding public holidays) and access to mental health resources, we make sure you're as strong mentally as you are professionally.\n\n - Competitive benefits: just as our team spans the globe, so does our benefits package. We've crafted it to reflect the diversity of our team and tailored it to align with your unique location, to ensure you feel supported every step of the way.\n\n \n\nIf this role and our mission resonate with you, but you're hesitant because you don't check all the boxes, don't let that hold you back. At DeepL, it's all about the value you bring and the growth we can foster together. Go ahead, apply—let's discover your potential together. We can't wait to meet you!\n\n#LI-OT1\n\n\n\n\nWE ARE AN EQUAL OPPORTUNITY EMPLOYER\n\nYou are welcome at DeepL for who you are - we appreciate authenticity here. Our product is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all succeed, contribute, and think forward! So bring us your personal experience, your perspectives, and your background. It’s in our diversity that we will find the power to break down language barriers in the world."},{"id":"d8f07b1a-0b4f-48c4-9047-081c9cafd424","title":"Senior Manager - Technical Support Engineering ","department":"Customer Team","team":"Customer Team","employmentType":"FullTime","location":"London","secondaryLocations":[],"publishedAt":"2026-07-24T13:31:52.928+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"London","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/deepl/d8f07b1a-0b4f-48c4-9047-081c9cafd424","applyUrl":"https://jobs.ashbyhq.com/deepl/d8f07b1a-0b4f-48c4-9047-081c9cafd424/application","descriptionHtml":"<h1><strong>Meet DeepL</strong></h1><p style=\"min-height:1.5em\">DeepL is a global AI product and research company focused on building secure, intelligent solutions to complex business problems. Over 200,000 business customers and millions of individuals across 228 global markets today trust DeepL's Language AI platform for human-like translation, improved writing and real-time voice translation.<br />Founded in 2017 by CEO Jaroslaw “Jarek” Kutylowski, DeepL now has around 1,000 passionate employees and is supported by world-renowned investors including Benchmark, IVP, and Index Ventures.</p><p style=\"min-height:1.5em\">Our goal is to become the global leader in trusted, intelligent AI technology, building products that drive better communication, foster connections, and create a meaningful impact. To achieve this, we need talented people like you to join our journey. If you’re ready to shape the future of AI and grow your career in a fast-moving, purpose-driven environment, DeepL is your next destination.</p><p style=\"min-height:1.5em\"></p><h2><strong>What sets us apart</strong></h2><p style=\"min-height:1.5em\">What sets us apart is our blend of cutting-edge AI technology, meaningful work, and a culture where people truly thrive. We’re a team of innovators, researchers, and creators driven by a shared purpose to unlock human potential by making work simpler, smarter, and more connected.</p><p style=\"min-height:1.5em\">When we share what it’s like to work at DeepL, the reactions are overwhelmingly positive. This might be because of our technology that helps millions of people and businesses communicate and work better every day, or because of the trust, curiosity, and care that shape our culture.</p><p style=\"min-height:1.5em\">What we know for sure is this: being part of DeepL means joining a team dedicated to innovation, growth, and well-being. Discover more about life at DeepL on<a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://www.linkedin.com/company/deepl/\"><u>LinkedIn</u></a>,<a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://www.instagram.com/deepl_official/\"><u>Instagram</u></a>, and our <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://www.deepl.com/en/blog\"><u>Blog</u></a>.</p><h1></h1><h2><strong>About the Role</strong></h2><p style=\"min-height:1.5em\">As Senior Manager, Technical Support Engineering, you'll shape the future of our technical support function. You'll lead and develop a team of technical support specialists and establish a new technical support engineering function. This leadership role is pivotal in defining what excellence looks like for the technical support craft, and setting the direction for how the function evolves as we scale. Working closely with Engineering, Product, and GTM, you'll elevate how technical support operates, improve how we solve complex customer problems, and turn support insight into product improvements and stronger customer outcomes.</p><p style=\"min-height:1.5em\">This is a high-impact opportunity for a leader who combines deep technical judgment with strong cross-functional partnership and a genuine passion for developing teams and building functions.</p><p style=\"min-height:1.5em\"></p><h2><strong>What You'll Do</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Set the direction for the technical support craft.</strong> Translate company goals into a clear strategy for the function: strong technical capability, collaborative ways of working, and consistent delivery. Define what excellent technical support looks like and build the roadmap to get there.</p></li><li><p style=\"min-height:1.5em\"><strong>Lead and grow technical support experts.</strong> Guide technical support experts across countries, mentoring them to strengthen technical judgment, troubleshooting depth, and execution. Build a culture of expertise, accountability, and continuous improvement that scales beyond a single team or geography.</p></li><li><p style=\"min-height:1.5em\"><strong>Develop specialist talent.</strong> Create clear growth paths for technical support engineers and specialists, identifying where deeper product and platform expertise will have the greatest impact. Invest in coaching and knowledge-sharing so expertise scales across teams rather than sitting with a few individuals.</p></li><li><p style=\"min-height:1.5em\"><strong>Evolve the support model.</strong> Modernize how technical support operates, driving specialization, workflow optimization, and the thoughtful adoption of automation and AI. Reduce operational friction and ensure the team is enabled to focus on the highest-value, most technically complex problems.</p></li><li><p style=\"min-height:1.5em\"><strong>Measure what matters.</strong> Mature how success is measured, going beyond core support metrics to quality, technical effectiveness, and customer outcomes. Use data to guide priorities, track the impact of key initiatives, and feed learnings back into the broader support strategy.</p></li><li><p style=\"min-height:1.5em\"><strong>Partner across Engineering, Product, and GTM.</strong> Build trusted relationships with cross-functional peers and senior stakeholders. Represent the voice of technical support in planning and decision-making, ensuring the function's priorities are understood and reflected in broader company direction.</p></li><li><p style=\"min-height:1.5em\"><strong>Drive product and experience improvements.</strong> Identify the patterns behind complex customer pain points and turn them into clear opportunities for Product and Engineering. Help fixing friction at the source for the benefit of both customers and support teams.</p></li><li><p style=\"min-height:1.5em\"><strong>Lead through growth and change.</strong> Bring clarity and steadiness as the function scales, guiding teams through product launches, organizational change, and new ways of working.</p></li></ul><h2><strong>What You Bring</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Leadership maturity.</strong> Significant experience leading Technical Support or Technical Support Engineering teams in high-growth B2B SaaS environments. You know how to build high-performing teams and support them through change.</p></li><li><p style=\"min-height:1.5em\"><strong>Strong technical support craft.</strong> A deep understanding of what excellent technical support looks like, with experience building specialist capability in troubleshooting, product knowledge, escalation management, and complex issue resolution. You create environments where technical experts thrive and scale their impact.</p></li><li><p style=\"min-height:1.5em\"><strong>Technical fluency in a SaaS environment.</strong> Enough hands-on depth to lead credibly in our domain: you understand API integration debugging, enterprise identity and authentication (SAML, OAuth 2.0, OIDC, SCIM, RBAC), and common IdP patterns (Okta, Microsoft Entra ID, Google Workspace, or similar). You can review a complex escalation, ask the right questions, coach engineers on their troubleshooting approach, and hold your own in technical discussions with Engineering, including sound judgment on where AI tools help and where they don't.</p></li><li><p style=\"min-height:1.5em\"><strong>Experience evolving support models.</strong> A track record of modernizing support through specialization, workflow optimization, and the thoughtful adoption of automation and AI, improving efficiency without sacrificing quality or technical depth.</p></li><li><p style=\"min-height:1.5em\"><strong>Organizational design and talent development.</strong> Experience evolving team structures, developing technical specialists, and creating clear growth paths. Able to influence and align beyond your direct reporting line, driving consistent standards and knowledge sharing across regions.</p></li><li><p style=\"min-height:1.5em\"><strong>Stakeholder mastery.</strong> Proven ability to build trust and influence across Product, Engineering, Sales, Customer Success, Professional Services, and Operations, including at senior levels. You communicate clearly and credibly, especially when translating support insights into business action.</p></li><li><p style=\"min-height:1.5em\"><strong>Operational excellence.</strong> You combine strategic thinking with hands-on problem-solving to improve workflows, reduce friction, and strengthen day-to-day operations, including escalations, cross-functional issues, root-cause analysis, and incident management.</p></li><li><p style=\"min-height:1.5em\"><strong>Customer-first, outcome-driven mindset.</strong> You start from the customer's perspective and own outcomes, not just activity. You use customer insights, support signals, and product understanding to prioritise what matters most and align partners around work that delivers real impact.</p></li></ul><p style=\"min-height:1.5em\">#LI-OT1</p><p style=\"min-height:1.5em\"></p><h2><strong>We are an equal opportunity employer</strong></h2><p style=\"min-height:1.5em\">You are welcome at DeepL for who you are - we appreciate authenticity here. Our product is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all succeed, contribute, and think forward! So bring us your personal experience, your perspectives, and your background. It’s in our diversity that we will find the power to break down language barriers in the world.</p>","descriptionPlain":"MEET DEEPL\n\nDeepL is a global AI product and research company focused on building secure, intelligent solutions to complex business problems. Over 200,000 business customers and millions of individuals across 228 global markets today trust DeepL's Language AI platform for human-like translation, improved writing and real-time voice translation.\nFounded in 2017 by CEO Jaroslaw “Jarek” Kutylowski, DeepL now has around 1,000 passionate employees and is supported by world-renowned investors including Benchmark, IVP, and Index Ventures.\n\nOur goal is to become the global leader in trusted, intelligent AI technology, building products that drive better communication, foster connections, and create a meaningful impact. To achieve this, we need talented people like you to join our journey. If you’re ready to shape the future of AI and grow your career in a fast-moving, purpose-driven environment, DeepL is your next destination.\n\n\n\n\nWHAT SETS US APART\n\nWhat sets us apart is our blend of cutting-edge AI technology, meaningful work, and a culture where people truly thrive. We’re a team of innovators, researchers, and creators driven by a shared purpose to unlock human potential by making work simpler, smarter, and more connected.\n\nWhen we share what it’s like to work at DeepL, the reactions are overwhelmingly positive. This might be because of our technology that helps millions of people and businesses communicate and work better every day, or because of the trust, curiosity, and care that shape our culture.\n\nWhat we know for sure is this: being part of DeepL means joining a team dedicated to innovation, growth, and well-being. Discover more about life at DeepL onLinkedIn https://www.linkedin.com/company/deepl/,Instagram https://www.instagram.com/deepl_official/, and our Blog https://www.deepl.com/en/blog.\n\n\n\n\n\nABOUT THE ROLE\n\nAs Senior Manager, Technical Support Engineering, you'll shape the future of our technical support function. You'll lead and develop a team of technical support specialists and establish a new technical support engineering function. This leadership role is pivotal in defining what excellence looks like for the technical support craft, and setting the direction for how the function evolves as we scale. Working closely with Engineering, Product, and GTM, you'll elevate how technical support operates, improve how we solve complex customer problems, and turn support insight into product improvements and stronger customer outcomes.\n\nThis is a high-impact opportunity for a leader who combines deep technical judgment with strong cross-functional partnership and a genuine passion for developing teams and building functions.\n\n\n\n\nWHAT YOU'LL DO\n\n - Set the direction for the technical support craft. Translate company goals into a clear strategy for the function: strong technical capability, collaborative ways of working, and consistent delivery. Define what excellent technical support looks like and build the roadmap to get there.\n\n - Lead and grow technical support experts. Guide technical support experts across countries, mentoring them to strengthen technical judgment, troubleshooting depth, and execution. Build a culture of expertise, accountability, and continuous improvement that scales beyond a single team or geography.\n\n - Develop specialist talent. Create clear growth paths for technical support engineers and specialists, identifying where deeper product and platform expertise will have the greatest impact. Invest in coaching and knowledge-sharing so expertise scales across teams rather than sitting with a few individuals.\n\n - Evolve the support model. Modernize how technical support operates, driving specialization, workflow optimization, and the thoughtful adoption of automation and AI. Reduce operational friction and ensure the team is enabled to focus on the highest-value, most technically complex problems.\n\n - Measure what matters. Mature how success is measured, going beyond core support metrics to quality, technical effectiveness, and customer outcomes. Use data to guide priorities, track the impact of key initiatives, and feed learnings back into the broader support strategy.\n\n - Partner across Engineering, Product, and GTM. Build trusted relationships with cross-functional peers and senior stakeholders. Represent the voice of technical support in planning and decision-making, ensuring the function's priorities are understood and reflected in broader company direction.\n\n - Drive product and experience improvements. Identify the patterns behind complex customer pain points and turn them into clear opportunities for Product and Engineering. Help fixing friction at the source for the benefit of both customers and support teams.\n\n - Lead through growth and change. Bring clarity and steadiness as the function scales, guiding teams through product launches, organizational change, and new ways of working.\n\n\nWHAT YOU BRING\n\n - Leadership maturity. Significant experience leading Technical Support or Technical Support Engineering teams in high-growth B2B SaaS environments. You know how to build high-performing teams and support them through change.\n\n - Strong technical support craft. A deep understanding of what excellent technical support looks like, with experience building specialist capability in troubleshooting, product knowledge, escalation management, and complex issue resolution. You create environments where technical experts thrive and scale their impact.\n\n - Technical fluency in a SaaS environment. Enough hands-on depth to lead credibly in our domain: you understand API integration debugging, enterprise identity and authentication (SAML, OAuth 2.0, OIDC, SCIM, RBAC), and common IdP patterns (Okta, Microsoft Entra ID, Google Workspace, or similar). You can review a complex escalation, ask the right questions, coach engineers on their troubleshooting approach, and hold your own in technical discussions with Engineering, including sound judgment on where AI tools help and where they don't.\n\n - Experience evolving support models. A track record of modernizing support through specialization, workflow optimization, and the thoughtful adoption of automation and AI, improving efficiency without sacrificing quality or technical depth.\n\n - Organizational design and talent development. Experience evolving team structures, developing technical specialists, and creating clear growth paths. Able to influence and align beyond your direct reporting line, driving consistent standards and knowledge sharing across regions.\n\n - Stakeholder mastery. Proven ability to build trust and influence across Product, Engineering, Sales, Customer Success, Professional Services, and Operations, including at senior levels. You communicate clearly and credibly, especially when translating support insights into business action.\n\n - Operational excellence. You combine strategic thinking with hands-on problem-solving to improve workflows, reduce friction, and strengthen day-to-day operations, including escalations, cross-functional issues, root-cause analysis, and incident management.\n\n - Customer-first, outcome-driven mindset. You start from the customer's perspective and own outcomes, not just activity. You use customer insights, support signals, and product understanding to prioritise what matters most and align partners around work that delivers real impact.\n\n#LI-OT1\n\n\n\n\nWE ARE AN EQUAL OPPORTUNITY EMPLOYER\n\nYou are welcome at DeepL for who you are - we appreciate authenticity here. Our product is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all succeed, contribute, and think forward! So bring us your personal experience, your perspectives, and your background. It’s in our diversity that we will find the power to break down language barriers in the world."},{"id":"14d6eeda-bbf1-44c3-a881-8f04b4e4d664","title":"Lead Customer Marketing Manager","department":"Marketing","team":"Marketing","employmentType":"FullTime","location":"London","secondaryLocations":[],"publishedAt":"2026-08-11T10:59:26.706+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"London","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/deepl/14d6eeda-bbf1-44c3-a881-8f04b4e4d664","applyUrl":"https://jobs.ashbyhq.com/deepl/14d6eeda-bbf1-44c3-a881-8f04b4e4d664/application","descriptionHtml":"<h1><strong>Meet DeepL</strong></h1><p style=\"min-height:1.5em\">DeepL is a global AI product and research company focused on building secure, intelligent solutions to complex business problems. Over 200,000 business customers and millions of individuals across 228 global markets today trust DeepL's Language AI platform for human-like translation, improved writing and real-time voice translation.<br />Founded in 2017 by CEO Jaroslaw “Jarek” Kutylowski, DeepL now has around 1,000 passionate employees and is supported by world-renowned investors including Benchmark, IVP, and Index Ventures.</p><p style=\"min-height:1.5em\">Our goal is to become the global leader in trusted, intelligent AI technology, building products that drive better communication, foster connections, and create a meaningful impact. To achieve this, we need talented people like you to join our journey. If you’re ready to shape the future of AI and grow your career in a fast-moving, purpose-driven environment, DeepL is your next destination.</p><p style=\"min-height:1.5em\"></p><h2><strong>What sets us apart</strong></h2><p style=\"min-height:1.5em\">What sets us apart is our blend of cutting-edge AI technology, meaningful work, and a culture where people truly thrive. We’re a team of innovators, researchers, and creators driven by a shared purpose to unlock human potential by making work simpler, smarter, and more connected.</p><p style=\"min-height:1.5em\">When we share what it’s like to work at DeepL, the reactions are overwhelmingly positive. This might be because of our technology that helps millions of people and businesses communicate and work better every day, or because of the trust, curiosity, and care that shape our culture.</p><p style=\"min-height:1.5em\">What we know for sure is this: being part of DeepL means joining a team dedicated to innovation, growth, and well-being. Discover more about life at DeepL on<a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://www.linkedin.com/company/deepl/\"><u>LinkedIn</u></a>,<a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://www.instagram.com/deepl_official/\"><u>Instagram</u></a>, and our <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://www.deepl.com/en/blog\"><u>Blog</u></a>.</p><h2><strong>Meet the team behind this journey</strong></h2><p style=\"min-height:1.5em\">Over 200,000 businesses run on DeepL, and their stories are the most persuasive asset we have. This role puts them front and centre across brand, demand and growth. Buyers evaluating Language AI trust other buyers. We're building the proof that puts customer stories in front of them at scale.</p><p style=\"min-height:1.5em\">You'll sit in Product Marketing, report to the VP, and work at pace with Field, Brand, Digital, Comms and PR.</p><div style=\"min-height:1.2em;margin-top:0;margin-bottom:0\"> </div><h2><strong>Your responsibilities</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Amplify our customers’ success</strong>: Surface the stories our customers are already telling within support tickets, sales nominations, deal wins and win-loss interviews, and choose the few that deserve to become full stories. Ship marquee stories (blue-chip, video, event-ready), named case studies and quantified proof points that show DeepL's AI doing real work in real businesses.</p></li><li><p style=\"min-height:1.5em\"><strong>Put our customers on the world stage: </strong>Press interviews, webinars, keynotes and our Customer Advisory Board advocacy track. You recommend who speaks, agree the narrative with them in advance, and make each appearance count beyond the day itself..</p></li><li><p style=\"min-height:1.5em\"><strong>Put a real customer in front of every buyer: </strong>Sales and Customer Success come to you when a deal needs a reference. You'll know which customers will speak, what they'll speak about, and how recently each was asked. Sales enablement builds the seller tools - you supply the customers and the proof that goes inside them.</p></li><li><p style=\"min-height:1.5em\"><strong>Share stories while they still matter: </strong>Stories work hardest published alongside a launch, event or campaign they belong to. You own the run from interview to live asset, including the legal and brand engagement, and keep customer permissions current so nothing sits waiting.</p></li></ul><div style=\"min-height:1.2em;margin-top:0;margin-bottom:0\"> </div><h2><strong>Measures of success (first 12 months)</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">New marquee stories the field, brand and events teams all pull from.</p></li><li><p style=\"min-height:1.5em\">Named case studies covering every region, product lines and priority verticals</p></li><li><p style=\"min-height:1.5em\">Reference requests resolved within the agreed turnaround time</p></li><li><p style=\"min-height:1.5em\">Stories publishing in the same window as the launch or event they belong to</p></li><li><p style=\"min-height:1.5em\">Clear evidence that deals using a customer reference close at a better rate</p></li></ul><div style=\"min-height:1.2em;margin-top:0;margin-bottom:0\"> </div><h2><strong>Qualities we look for</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Proven success in B2B marketing, over many years: customer marketing, content, comms or advocacy, with a track record of stories that engaged buyers and moved deals</p></li><li><p style=\"min-height:1.5em\">Bias for action: you're a self-starter who clears your own hurdles. You do not wait for a brief</p></li><li><p style=\"min-height:1.5em\">Automate before you escalate: when a step is slow, your instinct is to build a way round it. AI is already in your workflow, not on your list of things to try.</p></li><li><p style=\"min-height:1.5em\">Storytelling: genuine curiosity about a customer's business problem, and the instinct to find the narrative inside it</p></li><li><p style=\"min-height:1.5em\">Customer-facing polish: comfortable with customers from first discovery call through to launch</p></li><li><p style=\"min-height:1.5em\">Strategic judgement: you can map advocacy output to our priorities and back the stories that serve them</p></li><li><p style=\"min-height:1.5em\">Operational rigour: you have built the production, approvals and permissions process - and made it fast</p></li></ul><div style=\"min-height:1.2em;margin-top:0;margin-bottom:0\"> </div><h2><strong>What we offer</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Diverse and internationally distributed team</strong>: joining our team means becoming part of a large, global community with people of more than 90 nationalities. We're more than just colleagues; we're a group of professionals with a shared mission to connect diverse cultures. Our global presence is growing–we've doubled in size nearly every year, with our employees based in the UK, Germany, the Netherlands, Poland, the US, and Japan, and we continue to expand our network.</p></li><li><p style=\"min-height:1.5em\"><strong>Open communication, regular feedback</strong>: as a language-focused company, we value the importance of clear, honest communication. We value smooth collaboration, direct and actionable feedback, and believe that leading with empathy and growth mindset makes us better together.</p></li><li><p style=\"min-height:1.5em\"><strong>Hybrid work, flexible hours</strong>: we offer a hybrid work schedule, with team members coming into the office twice a week. This allows you to engage directly with your team and experience the unique energy of our workspace, while still enjoying the flexibility and comfort of working from home. With flexible working hours and trust in your productivity, we are in sync with your team’s general locations and time zones to foster effective and seamless collaboration.</p></li><li><p style=\"min-height:1.5em\"><strong>Virtual Shares -</strong> An ownership mindset in every role. We believe everyone should share in our success, and that’s why every employee receives Virtual Shares, linking your contribution directly to DeepL’s growth and rewarding you with a stake in our future.</p></li><li><p style=\"min-height:1.5em\"><strong>Regular in-person team events</strong>: we bond over vibrant events that are as unique as our team, from local team and business unit gatherings, to new-joiner onboardings, to company-wide events that bring us all together–literally.</p></li><li><p style=\"min-height:1.5em\"><strong>Monthly full-day hacking sessions</strong>: every month, we have Hack Fridays, where you can spend your time diving into a project you're passionate about and get the opportunity to work with other teams–we value your initiatives, impact, and creativity.</p></li><li><p style=\"min-height:1.5em\"><strong>30 days of annual leave</strong>: we value your peace of mind. With 30 days off (excluding public holidays) and access to mental health resources, we make sure you're as strong mentally as you are professionally.</p></li><li><p style=\"min-height:1.5em\"><strong>Competitive benefits</strong>: just as our team spans the globe, so does our benefits package. We've crafted it to reflect the diversity of our team and tailored it to align with your unique location, to ensure you feel supported every step of the way.</p></li></ul><div style=\"min-height:1.2em;margin-top:0;margin-bottom:0\"> </div><p style=\"min-height:1.5em\">If this role and our mission resonate with you, but you're hesitant because you don't check all the boxes, don't let that hold you back. At DeepL, it's all about the value you bring and the growth we can foster together. Go ahead, apply—let's discover your potential together. We can't wait to meet you!</p><p style=\"min-height:1.5em\">#LI-JW2</p><p style=\"min-height:1.5em\"></p><h2><strong>We are an equal opportunity employer</strong></h2><p style=\"min-height:1.5em\">You are welcome at DeepL for who you are - we appreciate authenticity here. Our product is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all succeed, contribute, and think forward! So bring us your personal experience, your perspectives, and your background. It’s in our diversity that we will find the power to break down language barriers in the world.</p>","descriptionPlain":"MEET DEEPL\n\nDeepL is a global AI product and research company focused on building secure, intelligent solutions to complex business problems. Over 200,000 business customers and millions of individuals across 228 global markets today trust DeepL's Language AI platform for human-like translation, improved writing and real-time voice translation.\nFounded in 2017 by CEO Jaroslaw “Jarek” Kutylowski, DeepL now has around 1,000 passionate employees and is supported by world-renowned investors including Benchmark, IVP, and Index Ventures.\n\nOur goal is to become the global leader in trusted, intelligent AI technology, building products that drive better communication, foster connections, and create a meaningful impact. To achieve this, we need talented people like you to join our journey. If you’re ready to shape the future of AI and grow your career in a fast-moving, purpose-driven environment, DeepL is your next destination.\n\n\n\n\nWHAT SETS US APART\n\nWhat sets us apart is our blend of cutting-edge AI technology, meaningful work, and a culture where people truly thrive. We’re a team of innovators, researchers, and creators driven by a shared purpose to unlock human potential by making work simpler, smarter, and more connected.\n\nWhen we share what it’s like to work at DeepL, the reactions are overwhelmingly positive. This might be because of our technology that helps millions of people and businesses communicate and work better every day, or because of the trust, curiosity, and care that shape our culture.\n\nWhat we know for sure is this: being part of DeepL means joining a team dedicated to innovation, growth, and well-being. Discover more about life at DeepL onLinkedIn https://www.linkedin.com/company/deepl/,Instagram https://www.instagram.com/deepl_official/, and our Blog https://www.deepl.com/en/blog.\n\n\nMEET THE TEAM BEHIND THIS JOURNEY\n\nOver 200,000 businesses run on DeepL, and their stories are the most persuasive asset we have. This role puts them front and centre across brand, demand and growth. Buyers evaluating Language AI trust other buyers. We're building the proof that puts customer stories in front of them at scale.\n\nYou'll sit in Product Marketing, report to the VP, and work at pace with Field, Brand, Digital, Comms and PR.\n\n \n\n\nYOUR RESPONSIBILITIES\n\n - Amplify our customers’ success: Surface the stories our customers are already telling within support tickets, sales nominations, deal wins and win-loss interviews, and choose the few that deserve to become full stories. Ship marquee stories (blue-chip, video, event-ready), named case studies and quantified proof points that show DeepL's AI doing real work in real businesses.\n\n - Put our customers on the world stage: Press interviews, webinars, keynotes and our Customer Advisory Board advocacy track. You recommend who speaks, agree the narrative with them in advance, and make each appearance count beyond the day itself..\n\n - Put a real customer in front of every buyer: Sales and Customer Success come to you when a deal needs a reference. You'll know which customers will speak, what they'll speak about, and how recently each was asked. Sales enablement builds the seller tools - you supply the customers and the proof that goes inside them.\n\n - Share stories while they still matter: Stories work hardest published alongside a launch, event or campaign they belong to. You own the run from interview to live asset, including the legal and brand engagement, and keep customer permissions current so nothing sits waiting.\n\n \n\n\nMEASURES OF SUCCESS (FIRST 12 MONTHS)\n\n - New marquee stories the field, brand and events teams all pull from.\n\n - Named case studies covering every region, product lines and priority verticals\n\n - Reference requests resolved within the agreed turnaround time\n\n - Stories publishing in the same window as the launch or event they belong to\n\n - Clear evidence that deals using a customer reference close at a better rate\n\n \n\n\nQUALITIES WE LOOK FOR\n\n - Proven success in B2B marketing, over many years: customer marketing, content, comms or advocacy, with a track record of stories that engaged buyers and moved deals\n\n - Bias for action: you're a self-starter who clears your own hurdles. You do not wait for a brief\n\n - Automate before you escalate: when a step is slow, your instinct is to build a way round it. AI is already in your workflow, not on your list of things to try.\n\n - Storytelling: genuine curiosity about a customer's business problem, and the instinct to find the narrative inside it\n\n - Customer-facing polish: comfortable with customers from first discovery call through to launch\n\n - Strategic judgement: you can map advocacy output to our priorities and back the stories that serve them\n\n - Operational rigour: you have built the production, approvals and permissions process - and made it fast\n\n \n\n\nWHAT WE OFFER\n\n - Diverse and internationally distributed team: joining our team means becoming part of a large, global community with people of more than 90 nationalities. We're more than just colleagues; we're a group of professionals with a shared mission to connect diverse cultures. Our global presence is growing–we've doubled in size nearly every year, with our employees based in the UK, Germany, the Netherlands, Poland, the US, and Japan, and we continue to expand our network.\n\n - Open communication, regular feedback: as a language-focused company, we value the importance of clear, honest communication. We value smooth collaboration, direct and actionable feedback, and believe that leading with empathy and growth mindset makes us better together.\n\n - Hybrid work, flexible hours: we offer a hybrid work schedule, with team members coming into the office twice a week. This allows you to engage directly with your team and experience the unique energy of our workspace, while still enjoying the flexibility and comfort of working from home. With flexible working hours and trust in your productivity, we are in sync with your team’s general locations and time zones to foster effective and seamless collaboration.\n\n - Virtual Shares - An ownership mindset in every role. We believe everyone should share in our success, and that’s why every employee receives Virtual Shares, linking your contribution directly to DeepL’s growth and rewarding you with a stake in our future.\n\n - Regular in-person team events: we bond over vibrant events that are as unique as our team, from local team and business unit gatherings, to new-joiner onboardings, to company-wide events that bring us all together–literally.\n\n - Monthly full-day hacking sessions: every month, we have Hack Fridays, where you can spend your time diving into a project you're passionate about and get the opportunity to work with other teams–we value your initiatives, impact, and creativity.\n\n - 30 days of annual leave: we value your peace of mind. With 30 days off (excluding public holidays) and access to mental health resources, we make sure you're as strong mentally as you are professionally.\n\n - Competitive benefits: just as our team spans the globe, so does our benefits package. We've crafted it to reflect the diversity of our team and tailored it to align with your unique location, to ensure you feel supported every step of the way.\n\n \n\nIf this role and our mission resonate with you, but you're hesitant because you don't check all the boxes, don't let that hold you back. At DeepL, it's all about the value you bring and the growth we can foster together. Go ahead, apply—let's discover your potential together. We can't wait to meet you!\n\n#LI-JW2\n\n\n\n\nWE ARE AN EQUAL OPPORTUNITY EMPLOYER\n\nYou are welcome at DeepL for who you are - we appreciate authenticity here. Our product is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all succeed, contribute, and think forward! So bring us your personal experience, your perspectives, and your background. It’s in our diversity that we will find the power to break down language barriers in the world."},{"id":"a269d905-ae6a-4a20-8ed6-42904aee139f","title":"Senior Revenue Accountant ","department":"Finance","team":"Finance","employmentType":"FullTime","location":"London","secondaryLocations":[],"publishedAt":"2026-10-02T15:51:08.116+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"London","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/deepl/a269d905-ae6a-4a20-8ed6-42904aee139f","applyUrl":"https://jobs.ashbyhq.com/deepl/a269d905-ae6a-4a20-8ed6-42904aee139f/application","descriptionHtml":"<h1><strong>Meet DeepL</strong></h1><p style=\"min-height:1.5em\">DeepL is a global AI product and research company focused on building secure, intelligent solutions to complex business problems. Over 200,000 business customers and millions of individuals across 228 global markets today trust DeepL's Language AI platform for human-like translation, improved writing and real-time voice translation.<br />Founded in 2017 by CEO Jaroslaw “Jarek” Kutylowski, DeepL now has around 1,000 passionate employees and is supported by world-renowned investors including Benchmark, IVP, and Index Ventures.</p><p style=\"min-height:1.5em\">Our goal is to become the global leader in trusted, intelligent AI technology, building products that drive better communication, foster connections, and create a meaningful impact. To achieve this, we need talented people like you to join our journey. If you’re ready to shape the future of AI and grow your career in a fast-moving, purpose-driven environment, DeepL is your next destination.</p><p style=\"min-height:1.5em\"></p><h2><strong>What sets us apart</strong></h2><p style=\"min-height:1.5em\">What sets us apart is our blend of cutting-edge AI technology, meaningful work, and a culture where people truly thrive. We’re a team of innovators, researchers, and creators driven by a shared purpose to unlock human potential by making work simpler, smarter, and more connected.</p><p style=\"min-height:1.5em\">When we share what it’s like to work at DeepL, the reactions are overwhelmingly positive. This might be because of our technology that helps millions of people and businesses communicate and work better every day, or because of the trust, curiosity, and care that shape our culture.</p><p style=\"min-height:1.5em\">What we know for sure is this: being part of DeepL means joining a team dedicated to innovation, growth, and well-being. Discover more about life at DeepL on<a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://www.linkedin.com/company/deepl/\"><u>LinkedIn</u></a>,<a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://www.instagram.com/deepl_official/\"><u>Instagram</u></a>, and our <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://www.deepl.com/en/blog\"><u>Blog</u></a>.</p><p style=\"min-height:1.5em\"></p><h2>Meet the team behind this journey</h2><p style=\"min-height:1.5em\">Are you ready to shape the financial architecture powering hyper-growth Language AI? We are seeking a <strong>Senior Revenue Accountant</strong> to step into our revenue finance team of approximately 3 people and take the wheel on our revenue recognition strategy and modern systems. In this individual contributor role, you will bring deep technical accounting mastery to a high-tempo Software-as-a-Service (SaaS) environment, tackling complex enterprise contracts and massive transaction data.</p><p style=\"min-height:1.5em\">You will work closely alongside Deal Desk (our sales contract structuring team), Sales Operations, Legal, Product, and the broader finance team. Together, we ensure seamless IFRS 15 compliance while continually reimagining and optimizing our global revenue engine.</p><p style=\"min-height:1.5em\"></p><h2>Your responsibilities</h2><p style=\"min-height:1.5em\"><strong>Revenue Recognition</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Ensure accurate and timely recognition of revenue in full compliance with IFRS 15.</p></li><li><p style=\"min-height:1.5em\">Review and analyze contracts and add-ons to determine appropriate revenue recognition treatment.</p></li><li><p style=\"min-height:1.5em\">Handle complex revenue scenarios across our SaaS and high-volume data environment.</p></li></ul><p style=\"min-height:1.5em\"><strong>Financial Reporting</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Prepare and review monthly, quarterly, and annual closing adjustments and reconciliations, ensuring accuracy and completeness.</p></li><li><p style=\"min-height:1.5em\">Assist in the preparation of financial statements and disclosures related to revenue.</p></li><li><p style=\"min-height:1.5em\">Ensure accounts are closed in a timely manner with robust documentation.</p></li></ul><p style=\"min-height:1.5em\"><strong>Data Analytics &amp; Automation</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Develop and maintain SQL queries to extract data from various infrastructure (e.g., Salesforce, Databricks) for monthly revenue closing and reporting.</p></li><li><p style=\"min-height:1.5em\">Automate large-scale reconciliations between source systems and the general ledger, identifying and resolving discrepancies in real-time.</p></li></ul><p style=\"min-height:1.5em\"><strong>Process Improvement</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Identify opportunities to streamline efficiency and enhance revenue recognition processes within complex contracts.</p></li><li><p style=\"min-height:1.5em\">Implement best practices to elevate overall financial efficiency and precision.</p></li><li><p style=\"min-height:1.5em\">Drive full automation and optimization across revenue workflows.</p></li></ul><p style=\"min-height:1.5em\"><strong>Compliance and Audit</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Ensure strict compliance with all relevant accounting standards and regulatory requirements.</p></li><li><p style=\"min-height:1.5em\">Coordinate directly with internal and external auditors during audits and reviews.</p></li><li><p style=\"min-height:1.5em\">Maintain strong internal controls and detailed documentation.</p></li></ul><p style=\"min-height:1.5em\"><strong>Cross-functional Collaboration</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Work closely with Deal Desk, Legal, Sales Operations, and Product to guarantee operational alignment on revenue matters.</p></li><li><p style=\"min-height:1.5em\">Provide valuable financial insights and guidance to support broader business decisions.</p></li><li><p style=\"min-height:1.5em\">Review prospective contracts and empower sales teams to understand key revenue recognition rules.</p></li></ul><p style=\"min-height:1.5em\"><strong>System Implementation</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Participate in the implementation, testing, and maintenance of revenue recognition systems and tools.</p></li><li><p style=\"min-height:1.5em\">Ensure all systems are fully configured to comply with IFRS 15 requirements.</p></li><li><p style=\"min-height:1.5em\">Leverage strong analytical capabilities to handle and interpret large datasets.</p></li></ul><p style=\"min-height:1.5em\"><strong>Policy Development</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Develop and update clear revenue recognition policies, procedures, flowcharts, and controls documentation.</p></li><li><p style=\"min-height:1.5em\">Ensure documentation is comprehensive, clear, and accessible internally.</p></li><li><p style=\"min-height:1.5em\">Take full ownership of our revenue accounting processes.</p></li></ul><p style=\"min-height:1.5em\"></p><h2>Qualities we look for</h2><p style=\"min-height:1.5em\">Ideally, you'll bring hands-on experience in revenue accounting within complex, fast-growing environments, including:</p><p style=\"min-height:1.5em\"><strong>Experience</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Minimum of 2 years of relevant experience in revenue management or technical accounting.</p></li><li><p style=\"min-height:1.5em\">Strong experience with <strong>IFRS 15</strong> is essential.</p></li><li><p style=\"min-height:1.5em\">Experience at major international accounting firms (KPMG, Deloitte, EY, PwC) is strongly preferred, particularly at assistant manager/manager level or equivalent.</p></li><li><p style=\"min-height:1.5em\">Audit experience within SaaS or high-volume data environments is highly valued.</p></li></ul><p style=\"min-height:1.5em\"><strong>Education &amp; Certification</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Bachelor's degree in Accounting, Finance, or a related field.</p></li><li><p style=\"min-height:1.5em\">Qualified accountant qualification (<strong>CPA, ACCA, CIMA</strong>, or equivalent).</p></li><li><p style=\"min-height:1.5em\">A Master's degree or MBA is a plus.</p></li></ul><p style=\"min-height:1.5em\"><strong>Technical Skills</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Data fluency:</strong> Comfortable working with large transaction datasets and extracting/reconciling data through SQL — writing it yourself or leveraging AI assistance (e.g., Claude). You must understand data structures and sense-check outputs (<strong>required</strong>).</p></li><li><p style=\"min-height:1.5em\"><strong>AI-native ways of working:</strong> Confident using AI tools to query data, automate reconciliations, build financial models, and streamline manual processes (<strong>required</strong>).</p></li><li><p style=\"min-height:1.5em\">Proficiency in <strong>Workday</strong> or <strong>Chargebee</strong> is a plus.</p></li><li><p style=\"min-height:1.5em\">Strong analytical mindset with the ability to translate complex financial data into actionable insights.</p></li></ul><p style=\"min-height:1.5em\"><strong>Communication &amp; Stakeholder Management</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Fluency in English; additional languages are a plus.</p></li><li><p style=\"min-height:1.5em\">Excellent verbal and written communication skills with strong stakeholder management abilities.</p></li><li><p style=\"min-height:1.5em\">Ability to break down and present complex financial details clearly and concisely to diverse stakeholders across the company.</p></li></ul><p style=\"min-height:1.5em\"><strong>Personal Attributes</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">High attention to detail, precision, and accuracy.</p></li><li><p style=\"min-height:1.5em\">Strong organizational skills with the ability to manage multiple priorities under fast-paced growth conditions.</p></li><li><p style=\"min-height:1.5em\">Strong ethical standards and an unwavering commitment to confidentiality and integrity in financial reporting.<br /></p></li></ul><h2><strong>What we offer</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Diverse and internationally distributed team</strong>: joining our team means becoming part of a large, global community with people of more than 90 nationalities. We're more than just colleagues; we're a group of professionals with a shared mission to connect diverse cultures. Our global presence is growing–we've doubled in size nearly every year, with our employees based in the UK, Germany, the Netherlands, Poland, the US, and Japan, and we continue to expand our network.</p></li><li><p style=\"min-height:1.5em\"><strong>Open communication, regular feedback</strong>: as a language-focused company, we value the importance of clear, honest communication. We value smooth collaboration, direct and actionable feedback, and believe that leading with empathy and growth mindset makes us better together.</p></li><li><p style=\"min-height:1.5em\"><strong>Hybrid work, flexible hours</strong>: we offer a hybrid work schedule, with team members coming into the office twice a week. This allows you to engage directly with your team and experience the unique energy of our workspace, while still enjoying the flexibility and comfort of working from home. With flexible working hours and trust in your productivity, we are in sync with your team’s general locations and time zones to foster effective and seamless collaboration.</p></li><li><p style=\"min-height:1.5em\"><strong>Virtual Shares -</strong> An ownership mindset in every role. We believe everyone should share in our success, and that’s why every employee receives Virtual Shares, linking your contribution directly to DeepL’s growth and rewarding you with a stake in our future.</p></li><li><p style=\"min-height:1.5em\"><strong>Regular in-person team events</strong>: we bond over vibrant events that are as unique as our team, from local team and business unit gatherings, to new-joiner onboardings, to company-wide events that bring us all together–literally.</p></li><li><p style=\"min-height:1.5em\"><strong>Monthly full-day hacking sessions</strong>: every month, we have Hack Fridays, where you can spend your time diving into a project you're passionate about and get the opportunity to work with other teams–we value your initiatives, impact, and creativity.</p></li><li><p style=\"min-height:1.5em\"><strong>30 days of annual leave</strong>: we value your peace of mind. With 30 days off (excluding public holidays) and access to mental health resources, we make sure you're as strong mentally as you are professionally.</p></li><li><p style=\"min-height:1.5em\"><strong>Competitive benefits</strong>: just as our team spans the globe, so does our benefits package. We've crafted it to reflect the diversity of our team and tailored it to align with your unique location, to ensure you feel supported every step of the way.</p></li></ul><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">If this role and our mission resonate with you, but you're hesitant because you don't check all the boxes, don't let that hold you back. At DeepL, it's all about the value you bring and the growth we can foster together. Go ahead, apply—let's discover your potential together. We can't wait to meet you!</p><p style=\"min-height:1.5em\"></p><h2><strong>We are an equal opportunity employer</strong></h2><p style=\"min-height:1.5em\">You are welcome at DeepL for who you are - we appreciate authenticity here. Our product is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all succeed, contribute, and think forward! So bring us your personal experience, your perspectives, and your background. It’s in our diversity that we will find the power to break down language barriers in the world.</p>","descriptionPlain":"MEET DEEPL\n\nDeepL is a global AI product and research company focused on building secure, intelligent solutions to complex business problems. Over 200,000 business customers and millions of individuals across 228 global markets today trust DeepL's Language AI platform for human-like translation, improved writing and real-time voice translation.\nFounded in 2017 by CEO Jaroslaw “Jarek” Kutylowski, DeepL now has around 1,000 passionate employees and is supported by world-renowned investors including Benchmark, IVP, and Index Ventures.\n\nOur goal is to become the global leader in trusted, intelligent AI technology, building products that drive better communication, foster connections, and create a meaningful impact. To achieve this, we need talented people like you to join our journey. If you’re ready to shape the future of AI and grow your career in a fast-moving, purpose-driven environment, DeepL is your next destination.\n\n\n\n\nWHAT SETS US APART\n\nWhat sets us apart is our blend of cutting-edge AI technology, meaningful work, and a culture where people truly thrive. We’re a team of innovators, researchers, and creators driven by a shared purpose to unlock human potential by making work simpler, smarter, and more connected.\n\nWhen we share what it’s like to work at DeepL, the reactions are overwhelmingly positive. This might be because of our technology that helps millions of people and businesses communicate and work better every day, or because of the trust, curiosity, and care that shape our culture.\n\nWhat we know for sure is this: being part of DeepL means joining a team dedicated to innovation, growth, and well-being. Discover more about life at DeepL onLinkedIn https://www.linkedin.com/company/deepl/,Instagram https://www.instagram.com/deepl_official/, and our Blog https://www.deepl.com/en/blog.\n\n\n\n\nMEET THE TEAM BEHIND THIS JOURNEY\n\nAre you ready to shape the financial architecture powering hyper-growth Language AI? We are seeking a Senior Revenue Accountant to step into our revenue finance team of approximately 3 people and take the wheel on our revenue recognition strategy and modern systems. In this individual contributor role, you will bring deep technical accounting mastery to a high-tempo Software-as-a-Service (SaaS) environment, tackling complex enterprise contracts and massive transaction data.\n\nYou will work closely alongside Deal Desk (our sales contract structuring team), Sales Operations, Legal, Product, and the broader finance team. Together, we ensure seamless IFRS 15 compliance while continually reimagining and optimizing our global revenue engine.\n\n\n\n\nYOUR RESPONSIBILITIES\n\nRevenue Recognition\n\n - Ensure accurate and timely recognition of revenue in full compliance with IFRS 15.\n\n - Review and analyze contracts and add-ons to determine appropriate revenue recognition treatment.\n\n - Handle complex revenue scenarios across our SaaS and high-volume data environment.\n\nFinancial Reporting\n\n - Prepare and review monthly, quarterly, and annual closing adjustments and reconciliations, ensuring accuracy and completeness.\n\n - Assist in the preparation of financial statements and disclosures related to revenue.\n\n - Ensure accounts are closed in a timely manner with robust documentation.\n\nData Analytics & Automation\n\n - Develop and maintain SQL queries to extract data from various infrastructure (e.g., Salesforce, Databricks) for monthly revenue closing and reporting.\n\n - Automate large-scale reconciliations between source systems and the general ledger, identifying and resolving discrepancies in real-time.\n\nProcess Improvement\n\n - Identify opportunities to streamline efficiency and enhance revenue recognition processes within complex contracts.\n\n - Implement best practices to elevate overall financial efficiency and precision.\n\n - Drive full automation and optimization across revenue workflows.\n\nCompliance and Audit\n\n - Ensure strict compliance with all relevant accounting standards and regulatory requirements.\n\n - Coordinate directly with internal and external auditors during audits and reviews.\n\n - Maintain strong internal controls and detailed documentation.\n\nCross-functional Collaboration\n\n - Work closely with Deal Desk, Legal, Sales Operations, and Product to guarantee operational alignment on revenue matters.\n\n - Provide valuable financial insights and guidance to support broader business decisions.\n\n - Review prospective contracts and empower sales teams to understand key revenue recognition rules.\n\nSystem Implementation\n\n - Participate in the implementation, testing, and maintenance of revenue recognition systems and tools.\n\n - Ensure all systems are fully configured to comply with IFRS 15 requirements.\n\n - Leverage strong analytical capabilities to handle and interpret large datasets.\n\nPolicy Development\n\n - Develop and update clear revenue recognition policies, procedures, flowcharts, and controls documentation.\n\n - Ensure documentation is comprehensive, clear, and accessible internally.\n\n - Take full ownership of our revenue accounting processes.\n\n\n\n\nQUALITIES WE LOOK FOR\n\nIdeally, you'll bring hands-on experience in revenue accounting within complex, fast-growing environments, including:\n\nExperience\n\n - Minimum of 2 years of relevant experience in revenue management or technical accounting.\n\n - Strong experience with IFRS 15 is essential.\n\n - Experience at major international accounting firms (KPMG, Deloitte, EY, PwC) is strongly preferred, particularly at assistant manager/manager level or equivalent.\n\n - Audit experience within SaaS or high-volume data environments is highly valued.\n\nEducation & Certification\n\n - Bachelor's degree in Accounting, Finance, or a related field.\n\n - Qualified accountant qualification (CPA, ACCA, CIMA, or equivalent).\n\n - A Master's degree or MBA is a plus.\n\nTechnical Skills\n\n - Data fluency: Comfortable working with large transaction datasets and extracting/reconciling data through SQL — writing it yourself or leveraging AI assistance (e.g., Claude). You must understand data structures and sense-check outputs (required).\n\n - AI-native ways of working: Confident using AI tools to query data, automate reconciliations, build financial models, and streamline manual processes (required).\n\n - Proficiency in Workday or Chargebee is a plus.\n\n - Strong analytical mindset with the ability to translate complex financial data into actionable insights.\n\nCommunication & Stakeholder Management\n\n - Fluency in English; additional languages are a plus.\n\n - Excellent verbal and written communication skills with strong stakeholder management abilities.\n\n - Ability to break down and present complex financial details clearly and concisely to diverse stakeholders across the company.\n\nPersonal Attributes\n\n - High attention to detail, precision, and accuracy.\n\n - Strong organizational skills with the ability to manage multiple priorities under fast-paced growth conditions.\n\n - Strong ethical standards and an unwavering commitment to confidentiality and integrity in financial reporting.\n   \n\n\nWHAT WE OFFER\n\n - Diverse and internationally distributed team: joining our team means becoming part of a large, global community with people of more than 90 nationalities. We're more than just colleagues; we're a group of professionals with a shared mission to connect diverse cultures. Our global presence is growing–we've doubled in size nearly every year, with our employees based in the UK, Germany, the Netherlands, Poland, the US, and Japan, and we continue to expand our network.\n\n - Open communication, regular feedback: as a language-focused company, we value the importance of clear, honest communication. We value smooth collaboration, direct and actionable feedback, and believe that leading with empathy and growth mindset makes us better together.\n\n - Hybrid work, flexible hours: we offer a hybrid work schedule, with team members coming into the office twice a week. This allows you to engage directly with your team and experience the unique energy of our workspace, while still enjoying the flexibility and comfort of working from home. With flexible working hours and trust in your productivity, we are in sync with your team’s general locations and time zones to foster effective and seamless collaboration.\n\n - Virtual Shares - An ownership mindset in every role. We believe everyone should share in our success, and that’s why every employee receives Virtual Shares, linking your contribution directly to DeepL’s growth and rewarding you with a stake in our future.\n\n - Regular in-person team events: we bond over vibrant events that are as unique as our team, from local team and business unit gatherings, to new-joiner onboardings, to company-wide events that bring us all together–literally.\n\n - Monthly full-day hacking sessions: every month, we have Hack Fridays, where you can spend your time diving into a project you're passionate about and get the opportunity to work with other teams–we value your initiatives, impact, and creativity.\n\n - 30 days of annual leave: we value your peace of mind. With 30 days off (excluding public holidays) and access to mental health resources, we make sure you're as strong mentally as you are professionally.\n\n - Competitive benefits: just as our team spans the globe, so does our benefits package. We've crafted it to reflect the diversity of our team and tailored it to align with your unique location, to ensure you feel supported every step of the way.\n\n\n\nIf this role and our mission resonate with you, but you're hesitant because you don't check all the boxes, don't let that hold you back. At DeepL, it's all about the value you bring and the growth we can foster together. Go ahead, apply—let's discover your potential together. We can't wait to meet you!\n\n\n\n\nWE ARE AN EQUAL OPPORTUNITY EMPLOYER\n\nYou are welcome at DeepL for who you are - we appreciate authenticity here. Our product is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all succeed, contribute, and think forward! So bring us your personal experience, your perspectives, and your background. It’s in our diversity that we will find the power to break down language barriers in the world."}],"apiVersion":"1"}