{"jobs":[{"id":"965e5009-33b3-46d9-a0e0-bf87bd77d5ad","title":"Product Engineer II - PHP","department":"Engineering","team":"Product Engineering","employmentType":"FullTime","location":"Milan, Italy","secondaryLocations":[{"location":"Biassono, Italy","address":{"postalAddress":{"postalCode":"20853","addressRegion":"MB","streetAddress":"Via Parco, 47","addressCountry":"Italy","addressLocality":"Biassono"}}}],"publishedAt":"2026-09-03T08:28:49.382+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressCountry":"Italy","addressLocality":"Milan"}},"jobUrl":"https://jobs.ashbyhq.com/docebo/965e5009-33b3-46d9-a0e0-bf87bd77d5ad","applyUrl":"https://jobs.ashbyhq.com/docebo/965e5009-33b3-46d9-a0e0-bf87bd77d5ad/application","descriptionHtml":"<p style=\"min-height:1.5em\"><strong>Artificial Intelligence. Actual Impact.</strong></p><p style=\"min-height:1.5em\">At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.<br /></p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the <strong>Docebo Heart</strong>: trust by default, assume positive intent, and create space for different perspectives to thrive.<br /></p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.<br /><br /></p><p style=\"min-height:1.5em\">As a Product Engineer II at Docebo, you aren't just writing code; you are the architect of a world-class SaaS platform that empowers millions to learn and grow. You’ll join a cross-functional team where your mission is to design and deploy solutions that push the boundaries of EdTech. By embracing \"Near Zero Handovers,\" you will have the autonomy to see your ideas move from a whiteboard concept to a global production environment. This is your chance to tackle technical challenges and leave a lasting mark on a product that is literally shaping the future of work.</p><p style=\"min-height:1.5em\"><strong>Our Tech-Stack</strong><br />We build modern, scalable, and resilient products. Our ecosystem is diverse, and we believe in leveraging the best tools for the job. <strong>In this role, your day-to-day will be mainly focused on PHP development, and when needed supporting on Frontend development using Angular.</strong> Here is a snapshot of our technology stack:</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Core Backend:</strong> We power our services using <strong>PHP</strong>, <strong>Node.js (TypeScript)</strong>, and <strong>Golang</strong>. We are also embracing <strong>Serverless</strong> architecture, leveraging it specifically for our newest modules and features to ensure maximum scalability and speed of innovation.</p></li><li><p style=\"min-height:1.5em\"><strong>Frontend Ecosystem:</strong> <strong>Angular</strong> is our main framework for web applications, though some of our cross-functional teams build components using <strong>React</strong>.</p></li><li><p style=\"min-height:1.5em\"><strong>Mobile Development:</strong> We deliver high-quality cross-platform mobile experiences powered entirely by <strong>React Native</strong>.</p></li><li><p style=\"min-height:1.5em\"><strong>Cloud &amp; DevOps:</strong> Our entire infrastructure is fully cloud-native and hosted on <strong>AWS</strong>.</p></li></ul><div style=\"min-height:1.2em;margin-top:0px;margin-bottom:0px\"> </div><h2><strong>🛠️ The Day-to-Day</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Engineer Excellence:</strong> Design, implement, and deploy scalable software solutions that enhance the core functionality of our global SaaS platform.</p></li><li><p style=\"min-height:1.5em\"><strong>Collaborate Without Borders:</strong> Partner closely with Product Managers, UX designers, and QA legends to turn visionary concepts into high-performing features.</p></li><li><p style=\"min-height:1.5em\"><strong>Champion Code Quality:</strong> Write clean, efficient, and beautifully documented code while participating in peer reviews to keep our standards sky-high.</p></li><li><p style=\"min-height:1.5em\"><strong>Crush Technical Debt:</strong> Proactively engage in refactoring efforts to boost system performance and ensure our codebase remains maintainable and modern.</p></li><li><p style=\"min-height:1.5em\"><strong>Solve Complex Puzzles:</strong> Monitor and troubleshoot live applications, identifying and resolving issues quickly to ensure our users always have a smooth experience.</p></li><li><p style=\"min-height:1.5em\"><strong>Live the Agile Life:</strong> Fully immerse yourself in sprint planning, daily stand-ups, and retrospectives to keep our momentum and goals perfectly aligned.</p></li></ul><div style=\"min-height:1.2em;margin-top:0px;margin-bottom:0px\"> </div><h2><strong>💪 Your Superpowers</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Experience: </strong>3+  years of experience in development</p></li><li><p style=\"min-height:1.5em\"><strong>Technical Versatility:</strong> You bring proficiency in <strong>PHP </strong>and in any frontend technology (Angular, React, Vue)<strong>. </strong>Any experience with other languages like Java, Python, or JavaScript, Node is also valued but you are willing to work with <strong>PHP</strong>.</p></li><li><p style=\"min-height:1.5em\"><strong>Agile Expertise:</strong> You thrive in Scrum environments and possess a clear understanding of CI/CD processes and rapid delivery.</p></li><li><p style=\"min-height:1.5em\"><strong>Testing Mastery:</strong> You have a passion for automation and experience with testing frameworks to ensure high-velocity delivery.</p></li><li><p style=\"min-height:1.5em\"><strong>Proactive Problem Solver:</strong> You have a \"can-do\" mindset and the diagnostic skills needed to fix issues with speed and efficiency.</p></li><li><p style=\"min-height:1.5em\"><strong>Collaborative Spirit:</strong> You are a dedicated team player who communicates effectively and takes full accountability for your work.</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>Our Hybrid Work Philosophy 🤝</strong></h2><p style=\"min-height:1.5em\">Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.</p><div style=\"min-height:1.2em;margin-top:0px;margin-bottom:0px\"> </div><h2><strong>Our Total Rewards Philosophy</strong> 🎉</h2><p style=\"min-height:1.5em\">Our Total Rewards Philosophy centers around three core areas to reward and care for our People:</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Rewarding Impact: </strong>We lead with competitive pay to reward the impact, skills and traits that fuel our success.</p></li><li><p style=\"min-height:1.5em\"><strong>Fostering Holistic Wellbeing: </strong>We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.</p></li><li><p style=\"min-height:1.5em\"><strong>Empowering Our Talent Culture: </strong>We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.</p></li></ul><div style=\"min-height:1.2em;margin-top:0px;margin-bottom:0px\"> </div><h2><strong>Our Promise to You </strong>😍</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Financial Wellness:</strong> Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.</p></li><li><p style=\"min-height:1.5em\"><strong>Your Well-Being, Covered: </strong>You’ll get access to health benefits, so you can get the care you need when you need it.</p></li><li><p style=\"min-height:1.5em\"><strong>Rest, Relax, Repeat: </strong>Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!</p></li><li><p style=\"min-height:1.5em\"><strong>Family First</strong>: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!</p></li><li><p style=\"min-height:1.5em\"><strong>Fuel for Your Day:</strong> Receive a meal voucher for every working day, so you can focus on doing your best work while enjoying a meal that keeps you energized.</p></li><li><p style=\"min-height:1.5em\"><strong>Connections That Count:</strong> Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.</p></li></ul>","descriptionPlain":"Artificial Intelligence. Actual Impact.\n\nAt Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.\n\n\n\n\nWe’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.\n\n\n\n\nSo… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.\n\n\n\nAs a Product Engineer II at Docebo, you aren't just writing code; you are the architect of a world-class SaaS platform that empowers millions to learn and grow. You’ll join a cross-functional team where your mission is to design and deploy solutions that push the boundaries of EdTech. By embracing \"Near Zero Handovers,\" you will have the autonomy to see your ideas move from a whiteboard concept to a global production environment. This is your chance to tackle technical challenges and leave a lasting mark on a product that is literally shaping the future of work.\n\nOur Tech-Stack\nWe build modern, scalable, and resilient products. Our ecosystem is diverse, and we believe in leveraging the best tools for the job. In this role, your day-to-day will be mainly focused on PHP development, and when needed supporting on Frontend development using Angular. Here is a snapshot of our technology stack:\n\n - Core Backend: We power our services using PHP, Node.js (TypeScript), and Golang. We are also embracing Serverless architecture, leveraging it specifically for our newest modules and features to ensure maximum scalability and speed of innovation.\n\n - Frontend Ecosystem: Angular is our main framework for web applications, though some of our cross-functional teams build components using React.\n\n - Mobile Development: We deliver high-quality cross-platform mobile experiences powered entirely by React Native.\n\n - Cloud & DevOps: Our entire infrastructure is fully cloud-native and hosted on AWS.\n\n \n\n\n🛠️ THE DAY-TO-DAY\n\n - Engineer Excellence: Design, implement, and deploy scalable software solutions that enhance the core functionality of our global SaaS platform.\n\n - Collaborate Without Borders: Partner closely with Product Managers, UX designers, and QA legends to turn visionary concepts into high-performing features.\n\n - Champion Code Quality: Write clean, efficient, and beautifully documented code while participating in peer reviews to keep our standards sky-high.\n\n - Crush Technical Debt: Proactively engage in refactoring efforts to boost system performance and ensure our codebase remains maintainable and modern.\n\n - Solve Complex Puzzles: Monitor and troubleshoot live applications, identifying and resolving issues quickly to ensure our users always have a smooth experience.\n\n - Live the Agile Life: Fully immerse yourself in sprint planning, daily stand-ups, and retrospectives to keep our momentum and goals perfectly aligned.\n\n \n\n\n💪 YOUR SUPERPOWERS\n\n - Experience: 3+  years of experience in development\n\n - Technical Versatility: You bring proficiency in PHP and in any frontend technology (Angular, React, Vue). Any experience with other languages like Java, Python, or JavaScript, Node is also valued but you are willing to work with PHP.\n\n - Agile Expertise: You thrive in Scrum environments and possess a clear understanding of CI/CD processes and rapid delivery.\n\n - Testing Mastery: You have a passion for automation and experience with testing frameworks to ensure high-velocity delivery.\n\n - Proactive Problem Solver: You have a \"can-do\" mindset and the diagnostic skills needed to fix issues with speed and efficiency.\n\n - Collaborative Spirit: You are a dedicated team player who communicates effectively and takes full accountability for your work.\n\n\n\n\nOUR HYBRID WORK PHILOSOPHY 🤝\n\nGreat work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.\n\n \n\n\nOUR TOTAL REWARDS PHILOSOPHY 🎉\n\nOur Total Rewards Philosophy centers around three core areas to reward and care for our People:\n\n - Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.\n\n - Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.\n\n - Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.\n\n \n\n\nOUR PROMISE TO YOU 😍\n\n - Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.\n\n - Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.\n\n - Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!\n\n - Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!\n\n - Fuel for Your Day: Receive a meal voucher for every working day, so you can focus on doing your best work while enjoying a meal that keeps you energized.\n\n - Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long."},{"id":"537e8698-9bfc-40b7-ac69-7f99ce3b5c0f","title":"Vice President, Information Security","department":"Information Technology and Security","team":"Information Technology and Security","employmentType":"FullTime","location":"Atlanta, Georgia","secondaryLocations":[{"location":"Toronto, Ontario","address":{"postalAddress":{"postalCode":"M5J 1R7","addressRegion":"Ontario","streetAddress":"55 York Street, 12th Floor","addressCountry":"Canada","addressLocality":"Toronto"}}},{"location":"Athens, Georgia","address":{"postalAddress":{"postalCode":"30601","addressRegion":"Georgia","streetAddress":"600 N. Thomas Street, Suite A","addressCountry":"United States","addressLocality":"Athens"}}}],"publishedAt":"2026-10-05T15:41:21.409+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"30326","addressRegion":"Georgia","streetAddress":"950 East Paces Ferry Rd NE #2150","addressCountry":"United States","addressLocality":"Atlanta"}},"jobUrl":"https://jobs.ashbyhq.com/docebo/537e8698-9bfc-40b7-ac69-7f99ce3b5c0f","applyUrl":"https://jobs.ashbyhq.com/docebo/537e8698-9bfc-40b7-ac69-7f99ce3b5c0f/application","descriptionHtml":"<p style=\"min-height:1.5em\"><strong>Artificial Intelligence. Actual Impact.</strong></p><p style=\"min-height:1.5em\">At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.<br /></p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the <strong>Docebo Heart</strong>: trust by default, assume positive intent, and create space for different perspectives to thrive.<br /></p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.<br /><br /></p><h2>The Adventure Ahead 🚀</h2><p style=\"min-height:1.5em\">As our Vice President, Information Security, you will step up as the de facto security leader owning Docebo’s global security strategy across product, cloud, GRC, and AI. This is not an advisory tower role; you will operate at executive altitude while staying close to real architecture, engineering decisions, threat modeling, and control execution. You will drive hard, measurable risk reduction while pioneering AI-first security practices that empower our business to move fast with complete confidence.</p><p style=\"min-height:1.5em\"></p><h2>The Day-to-Day 🗓️</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Architect Global Strategy:</strong> Own and evolve Docebo’s enterprise security roadmap across product security, cloud hardening, GRC, privacy, and incident response to achieve measurable control maturity.</p></li><li><p style=\"min-height:1.5em\"><strong>Embed Security by Design:</strong> Partner deeply with Product and Engineering to integrate threat modeling, secure SDLC, CI/CD security, identity controls, and vulnerability remediation into core engineering workflows.</p></li><li><p style=\"min-height:1.5em\"><strong>Pioneer AI-First Security:</strong> Build robust governance and controls for AI products and internal tooling while harnessing AI to automate detection, vulnerability management, and threat response.</p></li><li><p style=\"min-height:1.5em\"><strong>Champion Customer Trust:</strong> Lead compliance programs (SOC 2, ISO 27001) backed by real controls, and represent Docebo with executive credibility in board updates, audits, and enterprise customer due diligence.</p></li><li><p style=\"min-height:1.5em\"><strong>Elevate Defense Operations:</strong> Strengthen security telemetry, threat intelligence, and detection across cloud and corporate environments to protect against emerging modern attack patterns.</p></li><li><p style=\"min-height:1.5em\"><strong>Empower High-Impact Teams:</strong> Lead and coach a talented security team, building a high-accountability culture focused on clear outcomes, rapid execution, and continuous learning.</p></li></ul><p style=\"min-height:1.5em\"></p><h2>Your Superpowers ⚡</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Proven Executive Leadership:</strong> Significant experience leading information security programs in a software, SaaS, or tech product environment with a track record of executive and board collaboration.</p></li><li><p style=\"min-height:1.5em\"><strong>Deep Technical Foundations:</strong> Hands-on mastery of application security, cloud security (AWS), infrastructure, identity systems, secure SDLC, and modern vulnerability management.</p></li><li><p style=\"min-height:1.5em\"><strong>Mandatory Certification:</strong> Active CISSP credential backed by a deep understanding of SOC 2, ISO 27001, privacy regulations, and enterprise SaaS security standards.</p></li><li><p style=\"min-height:1.5em\"><strong>Collaborative Business Driver:</strong> Exceptional ability to forge trusted partnerships across Product, Engineering, Legal, and Sales, acting as an enabler who balances security with business velocity.</p></li><li><p style=\"min-height:1.5em\"><strong>Outcome-Focused Execution:</strong> A clear track record of using metrics and business risk language to make decisive, risk-informed choices in complex, ambiguous environments.</p></li></ul><p style=\"min-height:1.5em\"></p><h2>Bonus Points 🎯</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>AI Security Expertise:</strong> Hands-on experience securing AI-enabled products and LLMs, or utilizing AI tools to scale security operations and automated testing.</p></li><li><p style=\"min-height:1.5em\"><strong>Advanced Technical Certifications:</strong> Additional credentials such as CISM, CISA, CCSP, AWS Security Specialty, or GIAC, combined with offensive security or red teaming experience.</p></li><li><p style=\"min-height:1.5em\"><strong>Enterprise &amp; Public Sector Reach:</strong> Proven experience navigating FedRAMP standards, public-sector requirements, and high-growth global SaaS expansion.</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>Our Hybrid Work Philosophy 🤝</strong></h2><p style=\"min-height:1.5em\">Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.</p><p style=\"min-height:1.5em\"></p><h2><strong>Our Total Rewards Philosophy</strong> 🎉</h2><p style=\"min-height:1.5em\">Our Total Rewards Philosophy centers around three core areas to reward and care for our People:</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Rewarding Impact: </strong>We lead with competitive pay to reward the impact, skills and traits that fuel our success.</p></li><li><p style=\"min-height:1.5em\"><strong>Fostering Holistic Wellbeing: </strong>We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.</p></li><li><p style=\"min-height:1.5em\"><strong>Empowering Our Talent Culture: </strong>We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.<br /></p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>Our Promise to You </strong>😍</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Financial Wellness:</strong> Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.</p></li><li><p style=\"min-height:1.5em\"><strong>Your Well-Being, Covered: </strong>You’ll get access to health benefits, so you can get the care you need when you need it.</p></li><li><p style=\"min-height:1.5em\"><strong>Rest, Relax, Repeat: </strong>Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!</p></li><li><p style=\"min-height:1.5em\"><strong>Family First</strong>: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!</p></li><li><p style=\"min-height:1.5em\"><strong>Connections That Count:</strong> Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>About Docebo</strong> 💙</h2><p style=\"min-height:1.5em\">At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (<a target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"postings-link\" href=\"https://www.docebo.inc/home/default.aspx\"><u>TSX: DCBO &amp; NASDAQ: DCBO</u></a>), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—<strong>Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection</strong>—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world. </p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">Docebo is an <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf\">Equal Employment Opportunity employer</a>. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.</p><p style=\"min-height:1.5em\">As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.</p><p style=\"min-height:1.5em\">Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to their recruiter directly. </p>","descriptionPlain":"Artificial Intelligence. Actual Impact.\n\nAt Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.\n\n\n\n\nWe’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.\n\n\n\n\nSo… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.\n\n\n\n\nTHE ADVENTURE AHEAD 🚀\n\nAs our Vice President, Information Security, you will step up as the de facto security leader owning Docebo’s global security strategy across product, cloud, GRC, and AI. This is not an advisory tower role; you will operate at executive altitude while staying close to real architecture, engineering decisions, threat modeling, and control execution. You will drive hard, measurable risk reduction while pioneering AI-first security practices that empower our business to move fast with complete confidence.\n\n\n\n\nTHE DAY-TO-DAY 🗓️\n\n - Architect Global Strategy: Own and evolve Docebo’s enterprise security roadmap across product security, cloud hardening, GRC, privacy, and incident response to achieve measurable control maturity.\n\n - Embed Security by Design: Partner deeply with Product and Engineering to integrate threat modeling, secure SDLC, CI/CD security, identity controls, and vulnerability remediation into core engineering workflows.\n\n - Pioneer AI-First Security: Build robust governance and controls for AI products and internal tooling while harnessing AI to automate detection, vulnerability management, and threat response.\n\n - Champion Customer Trust: Lead compliance programs (SOC 2, ISO 27001) backed by real controls, and represent Docebo with executive credibility in board updates, audits, and enterprise customer due diligence.\n\n - Elevate Defense Operations: Strengthen security telemetry, threat intelligence, and detection across cloud and corporate environments to protect against emerging modern attack patterns.\n\n - Empower High-Impact Teams: Lead and coach a talented security team, building a high-accountability culture focused on clear outcomes, rapid execution, and continuous learning.\n\n\n\n\nYOUR SUPERPOWERS ⚡\n\n - Proven Executive Leadership: Significant experience leading information security programs in a software, SaaS, or tech product environment with a track record of executive and board collaboration.\n\n - Deep Technical Foundations: Hands-on mastery of application security, cloud security (AWS), infrastructure, identity systems, secure SDLC, and modern vulnerability management.\n\n - Mandatory Certification: Active CISSP credential backed by a deep understanding of SOC 2, ISO 27001, privacy regulations, and enterprise SaaS security standards.\n\n - Collaborative Business Driver: Exceptional ability to forge trusted partnerships across Product, Engineering, Legal, and Sales, acting as an enabler who balances security with business velocity.\n\n - Outcome-Focused Execution: A clear track record of using metrics and business risk language to make decisive, risk-informed choices in complex, ambiguous environments.\n\n\n\n\nBONUS POINTS 🎯\n\n - AI Security Expertise: Hands-on experience securing AI-enabled products and LLMs, or utilizing AI tools to scale security operations and automated testing.\n\n - Advanced Technical Certifications: Additional credentials such as CISM, CISA, CCSP, AWS Security Specialty, or GIAC, combined with offensive security or red teaming experience.\n\n - Enterprise & Public Sector Reach: Proven experience navigating FedRAMP standards, public-sector requirements, and high-growth global SaaS expansion.\n\n\n\n\nOUR HYBRID WORK PHILOSOPHY 🤝\n\nGreat work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.\n\n\n\n\nOUR TOTAL REWARDS PHILOSOPHY 🎉\n\nOur Total Rewards Philosophy centers around three core areas to reward and care for our People:\n\n - Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.\n\n - Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.\n\n - Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.\n   \n\n\n\n\nOUR PROMISE TO YOU 😍\n\n - Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.\n\n - Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.\n\n - Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!\n\n - Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!\n\n - Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.\n\n\n\n\nABOUT DOCEBO 💙\n\nAt Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO https://www.docebo.inc/home/default.aspx), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world. \n\n\n\nDocebo is an Equal Employment Opportunity employer https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.\n\nAs a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.\n\nAny individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to their recruiter directly. "},{"id":"f004fa75-f98c-4588-969a-93c2653900bb","title":"Senior Cloud Engineer I","department":"Engineering","team":"Cloud Engineering","employmentType":"FullTime","location":"Remote USA","secondaryLocations":[],"publishedAt":"2026-10-23T20:05:51.464+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/docebo/f004fa75-f98c-4588-969a-93c2653900bb","applyUrl":"https://jobs.ashbyhq.com/docebo/f004fa75-f98c-4588-969a-93c2653900bb/application","descriptionHtml":"<p style=\"min-height:1.5em\"><strong>Artificial Intelligence. Actual Impact.</strong></p><p style=\"min-height:1.5em\">At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.<br /></p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the <strong>Docebo Heart</strong>: trust by default, assume positive intent, and create space for different perspectives to thrive.<br /></p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.<br /><br /></p><h2>🚀 The Adventure Ahead</h2><p style=\"min-height:1.5em\">As a Senior Cloud Engineer I, you are the backbone of the infrastructure that powers Docebo’s global learning platform! You will architect, scale, and secure our AWS-based environments using cutting-edge DevOps and Platform Engineering practices. By building resilient automation and optimizing systems like our FedRAMP-regulated environments, you will directly empower engineering teams to deploy faster and keep millions of learners seamlessly connected. Get ready to solve high-impact technical challenges, elevate our cloud strategy, and shape the future of AI-driven learning!</p><div style=\"min-height:1.2em;margin-top:0px;margin-bottom:0px\"> </div><h2>⚡ The Day-to-Day</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Architect the Future:</strong> Own and evolve our AWS cloud infrastructure end-to-end, taking projects from initial blueprint through implementation and operations to guarantee ultra-high availability, performance, and scale.</p></li><li><p style=\"min-height:1.5em\"><strong>Automate Everything:</strong> Design and implement self-service Infrastructure-as-Code (IaC) templates and automation workflows that crush manual toil and give product teams superpowers.</p></li><li><p style=\"min-height:1.5em\"><strong>Fortify the Platform:</strong> Elevate our cloud security posture by partnering with Security and Compliance teams to maintain audit-ready FedRAMP configurations, eliminate drift, and streamline patching.</p></li><li><p style=\"min-height:1.5em\"><strong>Partner for Impact:</strong> Collaborate closely with Engineering to launch new services seamlessly, jump into high-priority incident responses, and turn post-mortem insights into platform upgrades.</p></li><li><p style=\"min-height:1.5em\"><strong>Optimize and Observe:</strong> Master systems like Datadog to keep eyes on platform performance, driving decisions that optimize system resilience, speed, and cost-efficiency.</p></li><li><p style=\"min-height:1.5em\"><strong>Level Up the Team:</strong> Inspire and mentor junior Cloud Engineers through code and design reviews, keeping Docebo at the forefront of modern cloud trends.</p><div style=\"min-height:1.2em;margin-top:0px;margin-bottom:0px\"> </div></li></ul><h2>💪 Your Superpowers</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Cloud Mastery:</strong> Proven expertise managing complex, production-grade AWS infrastructure with 4–8 years of experience in cloud systems or platform engineering.</p></li><li><p style=\"min-height:1.5em\"><strong>Infrastructure as Code Ace:</strong> Intermediate to advanced mastery with IaC tooling like Terraform, CloudFormation, or CDK to provision and scale complex environments.</p></li><li><p style=\"min-height:1.5em\"><strong>Containerization &amp; Linux Powerhouse:</strong> Hands-on proficiency with Linux, Docker, and running microservices on Kubernetes/EKS.</p></li><li><p style=\"min-height:1.5em\"><strong>Observability &amp; CI/CD Champion:</strong> Strong experience using Datadog (or similar observability tools) alongside Git/GitLab for seamless code delivery and automation.</p></li><li><p style=\"min-height:1.5em\"><strong>DevOps Mindset &amp; Scripting Skills:</strong> Solid understanding of DevOps methodologies paired with fluent scripting skills in Python, Bash, or Go.</p></li><li><p style=\"min-height:1.5em\"><strong>Problem-Solving Superhero:</strong> Exceptional analytical skills, sharp attention to detail, and a collaborative, team-first approach to solving complex engineering problems.</p></li></ul><div style=\"min-height:1.2em;margin-top:0px;margin-bottom:0px\"> </div><p style=\"min-height:1.5em\"><strong>NOTE:</strong> U.S. citizenship is required for this position because its duties require access to restricted federal customer environments that limit access to U.S. citizens. Preference will be given to candidates who live in, or are willing to work, Eastern Time hours.</p><div style=\"min-height:1.2em;margin-top:0px;margin-bottom:0px\"> </div><h2><br />⭐ Bonus Points</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Compliance Ninja:</strong> Direct experience maintaining and patching FedRAMP-regulated or highly compliant cloud environments.</p></li><li><p style=\"min-height:1.5em\"><strong>Academic Foundation:</strong> A Bachelor’s degree in Computer Science, Engineering, or a related technical field (or equivalent real-world experience).</p><div style=\"min-height:1.2em;margin-top:0px;margin-bottom:0px\"> </div></li></ul><h2>🗓️ Our Interview Process</h2><p style=\"min-height:1.5em\"><strong>Step 1:</strong> We’ll kick things off with a 30-minute video call with a member of our Talent team. We’ll get to know you, share more about the role and team, and make sure we’re aligned.</p><p style=\"min-height:1.5em\"><strong>Step 2:</strong> A 45-60-minute video call with the hiring manager, where they’ll dig deeper into your experience, approach, and what excites you most about this opportunity.</p><p style=\"min-height:1.5em\"><strong>Step 3:</strong> A technical deep-dive and system design discussion with key members of our Cloud &amp; Platform Engineering team.</p><p style=\"min-height:1.5em\"><strong>Step 4:</strong> A final wrap-up conversation with engineering leadership to discuss team culture, growth, and next steps.</p><div style=\"min-height:1.2em;margin-top:0px;margin-bottom:0px\"> </div><p style=\"min-height:1.5em\"></p><h2><strong>Our Total Rewards Philosophy</strong> 🎉</h2><p style=\"min-height:1.5em\">Our Total Rewards Philosophy centers around three core areas to reward and care for our People:</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Rewarding Impact: </strong>We lead with competitive pay to reward the impact, skills and traits that fuel our success.</p></li><li><p style=\"min-height:1.5em\"><strong>Fostering Holistic Wellbeing: </strong>We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.</p></li><li><p style=\"min-height:1.5em\"><strong>Empowering Our Talent Culture: </strong>We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.</p></li></ul><div style=\"min-height:1.2em;margin-top:0px;margin-bottom:0px\"> </div><h2><strong>Our Promise to You </strong>😍</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Financial Wellness:</strong> Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.</p></li><li><p style=\"min-height:1.5em\"><strong>Your Well-Being, Covered: </strong>You’ll get access to health benefits, so you can get the care you need when you need it.</p></li><li><p style=\"min-height:1.5em\"><strong>Rest, Relax, Repeat: </strong>Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!</p></li><li><p style=\"min-height:1.5em\"><strong>Family First</strong>: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!</p></li><li><p style=\"min-height:1.5em\"><strong>Connections That Count:</strong> Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.</p></li></ul><div style=\"min-height:1.2em;margin-top:0px;margin-bottom:0px\"> </div><h2><strong>About Docebo</strong> 💙</h2><p style=\"min-height:1.5em\">At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (<a target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"postings-link\" href=\"https://www.docebo.inc/home/default.aspx\"><u>TSX: DCBO &amp; NASDAQ: DCBO</u></a>), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with offices across North America, EMEA, APAC, and beyond. Our team is guided by five core values—<strong>Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection</strong>—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world. </p><div style=\"min-height:1.2em;margin-top:0px;margin-bottom:0px\"> </div><p style=\"min-height:1.5em\">Docebo is an <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf\">Equal Employment Opportunity employer</a>. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.<br /><br />As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.<br /><br />Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to their recruiter directly. </p>","descriptionPlain":"Artificial Intelligence. Actual Impact.\n\nAt Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.\n\n\n\n\nWe’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.\n\n\n\n\nSo… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.\n\n\n\n\n🚀 THE ADVENTURE AHEAD\n\nAs a Senior Cloud Engineer I, you are the backbone of the infrastructure that powers Docebo’s global learning platform! You will architect, scale, and secure our AWS-based environments using cutting-edge DevOps and Platform Engineering practices. By building resilient automation and optimizing systems like our FedRAMP-regulated environments, you will directly empower engineering teams to deploy faster and keep millions of learners seamlessly connected. Get ready to solve high-impact technical challenges, elevate our cloud strategy, and shape the future of AI-driven learning!\n\n \n\n\n⚡ THE DAY-TO-DAY\n\n - Architect the Future: Own and evolve our AWS cloud infrastructure end-to-end, taking projects from initial blueprint through implementation and operations to guarantee ultra-high availability, performance, and scale.\n\n - Automate Everything: Design and implement self-service Infrastructure-as-Code (IaC) templates and automation workflows that crush manual toil and give product teams superpowers.\n\n - Fortify the Platform: Elevate our cloud security posture by partnering with Security and Compliance teams to maintain audit-ready FedRAMP configurations, eliminate drift, and streamline patching.\n\n - Partner for Impact: Collaborate closely with Engineering to launch new services seamlessly, jump into high-priority incident responses, and turn post-mortem insights into platform upgrades.\n\n - Optimize and Observe: Master systems like Datadog to keep eyes on platform performance, driving decisions that optimize system resilience, speed, and cost-efficiency.\n\n - Level Up the Team: Inspire and mentor junior Cloud Engineers through code and design reviews, keeping Docebo at the forefront of modern cloud trends.\n   \n    \n\n\n💪 YOUR SUPERPOWERS\n\n - Cloud Mastery: Proven expertise managing complex, production-grade AWS infrastructure with 4–8 years of experience in cloud systems or platform engineering.\n\n - Infrastructure as Code Ace: Intermediate to advanced mastery with IaC tooling like Terraform, CloudFormation, or CDK to provision and scale complex environments.\n\n - Containerization & Linux Powerhouse: Hands-on proficiency with Linux, Docker, and running microservices on Kubernetes/EKS.\n\n - Observability & CI/CD Champion: Strong experience using Datadog (or similar observability tools) alongside Git/GitLab for seamless code delivery and automation.\n\n - DevOps Mindset & Scripting Skills: Solid understanding of DevOps methodologies paired with fluent scripting skills in Python, Bash, or Go.\n\n - Problem-Solving Superhero: Exceptional analytical skills, sharp attention to detail, and a collaborative, team-first approach to solving complex engineering problems.\n\n \n\nNOTE: U.S. citizenship is required for this position because its duties require access to restricted federal customer environments that limit access to U.S. citizens. Preference will be given to candidates who live in, or are willing to work, Eastern Time hours.\n\n \n\n\n\n⭐ BONUS POINTS\n\n - Compliance Ninja: Direct experience maintaining and patching FedRAMP-regulated or highly compliant cloud environments.\n\n - Academic Foundation: A Bachelor’s degree in Computer Science, Engineering, or a related technical field (or equivalent real-world experience).\n   \n    \n\n\n🗓️ OUR INTERVIEW PROCESS\n\nStep 1: We’ll kick things off with a 30-minute video call with a member of our Talent team. We’ll get to know you, share more about the role and team, and make sure we’re aligned.\n\nStep 2: A 45-60-minute video call with the hiring manager, where they’ll dig deeper into your experience, approach, and what excites you most about this opportunity.\n\nStep 3: A technical deep-dive and system design discussion with key members of our Cloud & Platform Engineering team.\n\nStep 4: A final wrap-up conversation with engineering leadership to discuss team culture, growth, and next steps.\n\n \n\n\n\n\nOUR TOTAL REWARDS PHILOSOPHY 🎉\n\nOur Total Rewards Philosophy centers around three core areas to reward and care for our People:\n\n - Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.\n\n - Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.\n\n - Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.\n\n \n\n\nOUR PROMISE TO YOU 😍\n\n - Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.\n\n - Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.\n\n - Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!\n\n - Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!\n\n - Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.\n\n \n\n\nABOUT DOCEBO 💙\n\nAt Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO https://www.docebo.inc/home/default.aspx), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with offices across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world. \n\n \n\nDocebo is an Equal Employment Opportunity employer https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.\n\nAs a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.\n\nAny individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to their recruiter directly. "},{"id":"d61f1c16-5e61-4521-bbbd-34b8ec7a8bc4","title":"Business Development Representative","department":"Revenue","team":"Global Business Development","employmentType":"FullTime","location":"Toronto, Ontario","secondaryLocations":[],"publishedAt":"2026-08-19T14:37:49.050+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"M5J 1R7","addressRegion":"Ontario","streetAddress":"55 York Street, 12th Floor","addressCountry":"Canada","addressLocality":"Toronto"}},"jobUrl":"https://jobs.ashbyhq.com/docebo/d61f1c16-5e61-4521-bbbd-34b8ec7a8bc4","applyUrl":"https://jobs.ashbyhq.com/docebo/d61f1c16-5e61-4521-bbbd-34b8ec7a8bc4/application","descriptionHtml":"<p style=\"min-height:1.5em\"><strong>Artificial Intelligence. Actual Impact.</strong></p><p style=\"min-height:1.5em\">At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.<br /></p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the <strong>Docebo Heart</strong>: trust by default, assume positive intent, and create space for different perspectives to thrive.<br /></p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.<br /><br /></p><h2>🚀 The Adventure Ahead</h2><p style=\"min-height:1.5em\">As a Business Development Representative for our North American team, you are the primary engine behind Docebo’s rapid global expansion! You’ll act as a strategic consultant, helping massive organizations transform their training from a mundane \"checkbox\" into a competitive superpower through world-class AI innovation. By establishing trust with high-level stakeholders, you won't just be filling a pipeline—you’ll be the first person to show these companies a better way for their employees to grow and thrive.</p><p style=\"min-height:1.5em\"></p><h2>🗓️ The Day-to-Day</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Strategize the Hunt:</strong> Identify and map out key stakeholders within our Ideal Customer Profile (ICP) to ensure we are engaging with the organizations that will benefit most from Docebo.</p></li><li><p style=\"min-height:1.5em\"><strong>Craft the Narrative:</strong> Leverage and create high-impact, compelling messaging that cuts through the noise and sparks genuine curiosity about the future of learning.</p></li><li><p style=\"min-height:1.5em\"><strong>Master the Outreach:</strong> Connect with potential clients via outbound calling, using active listening and rapport-building to turn cold introductions into warm opportunities.</p></li><li><p style=\"min-height:1.5em\"><strong>Elevate the Experience:</strong> Provide a world-class first impression for inbound prospects, acting as a knowledgeable guide to how Docebo can help their teams excel.</p></li><li><p style=\"min-height:1.5em\"><strong>Architect Your Success:</strong> Manage your calendar with precision, dedicating time to high-value activities that ensure you hit your goals and fuel the Docebo growth engine.</p></li><li><p style=\"min-height:1.5em\"><strong>Drive the Impact:</strong> Focus relentlessly on pipeline generation, growing both the business and your own professional career as you contribute to our global mission.</p></li></ul><p style=\"min-height:1.5em\"></p><h2>⚡ Your Superpowers</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Command the Conversation:</strong> You have the elite ability to qualify prospects, plan your approach, and maintain control of high-level business discussions.</p></li><li><p style=\"min-height:1.5em\"><strong>Fuel the Fire:</strong> You are a self-motivated, results-oriented \"go-getter\" who thrives on hitting targets and exceeding expectations.</p></li><li><p style=\"min-height:1.5em\"><strong>Communicate with Clarity:</strong> You possess exceptional communication and problem-solving skills, allowing you to explain complex AI solutions with ease.</p></li><li><p style=\"min-height:1.5em\"><strong>Maintain the \"Glass-Half-Full\":</strong> You bring an infectious, positive energy to the team and approach every challenge with a solution-oriented mindset.</p></li><li><p style=\"min-height:1.5em\"><strong>Think Outside the Box:</strong> You use your creativity and hustle to find unique ways to get in front of the right people and establish immediate credibility.</p></li></ul><p style=\"min-height:1.5em\"></p><h2>🌟 Bonus Points</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Sales Veteran:</strong> You have 1+ years of experience in Inside Sales, a Call Center environment, or a Demand Generation/Marketing function.</p></li><li><p style=\"min-height:1.5em\"><strong>Customer-Facing Pro:</strong> You’ve spent a year or more in Retail, Hospitality, or another high-touch customer service role.</p></li><li><p style=\"min-height:1.5em\"><strong>Mid-Market &amp; Enterprise Expertise:</strong> You have previous experience navigating the complexities of Mid-Market and Enterprise-level BDR or Sales cycles.</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>Our Hybrid Work Philosophy 🤝</strong></h2><p style=\"min-height:1.5em\">Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.</p><p style=\"min-height:1.5em\"></p><h2><strong>Our Total Rewards Philosophy</strong> 🎉</h2><p style=\"min-height:1.5em\">Our Total Rewards Philosophy centers around three core areas to reward and care for our People:</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Rewarding Impact: </strong>We lead with competitive pay to reward the impact, skills and traits that fuel our success.</p></li><li><p style=\"min-height:1.5em\"><strong>Fostering Holistic Wellbeing: </strong>We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.</p></li><li><p style=\"min-height:1.5em\"><strong>Empowering Our Talent Culture: </strong>We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.<br /></p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>Our Promise to You </strong>😍</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Financial Wellness:</strong> Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.</p></li><li><p style=\"min-height:1.5em\"><strong>Your Well-Being, Covered: </strong>You’ll get access to health benefits, so you can get the care you need when you need it.</p></li><li><p style=\"min-height:1.5em\"><strong>Rest, Relax, Repeat: </strong>Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!</p></li><li><p style=\"min-height:1.5em\"><strong>Family First</strong>: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!</p></li><li><p style=\"min-height:1.5em\"><strong>Connections That Count:</strong> Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>About Docebo</strong> 💙</h2><p style=\"min-height:1.5em\">At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (<a target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"postings-link\" href=\"https://www.docebo.inc/home/default.aspx\"><u>TSX: DCBO &amp; NASDAQ: DCBO</u></a>), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—<strong>Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection</strong>—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world. </p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">Docebo is an <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf\">Equal Employment Opportunity employer</a>. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.</p><p style=\"min-height:1.5em\">As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.</p><p style=\"min-height:1.5em\">Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to their recruiter directly. </p>","descriptionPlain":"Artificial Intelligence. Actual Impact.\n\nAt Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.\n\n\n\n\nWe’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.\n\n\n\n\nSo… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.\n\n\n\n\n🚀 THE ADVENTURE AHEAD\n\nAs a Business Development Representative for our North American team, you are the primary engine behind Docebo’s rapid global expansion! You’ll act as a strategic consultant, helping massive organizations transform their training from a mundane \"checkbox\" into a competitive superpower through world-class AI innovation. By establishing trust with high-level stakeholders, you won't just be filling a pipeline—you’ll be the first person to show these companies a better way for their employees to grow and thrive.\n\n\n\n\n🗓️ THE DAY-TO-DAY\n\n - Strategize the Hunt: Identify and map out key stakeholders within our Ideal Customer Profile (ICP) to ensure we are engaging with the organizations that will benefit most from Docebo.\n\n - Craft the Narrative: Leverage and create high-impact, compelling messaging that cuts through the noise and sparks genuine curiosity about the future of learning.\n\n - Master the Outreach: Connect with potential clients via outbound calling, using active listening and rapport-building to turn cold introductions into warm opportunities.\n\n - Elevate the Experience: Provide a world-class first impression for inbound prospects, acting as a knowledgeable guide to how Docebo can help their teams excel.\n\n - Architect Your Success: Manage your calendar with precision, dedicating time to high-value activities that ensure you hit your goals and fuel the Docebo growth engine.\n\n - Drive the Impact: Focus relentlessly on pipeline generation, growing both the business and your own professional career as you contribute to our global mission.\n\n\n\n\n⚡ YOUR SUPERPOWERS\n\n - Command the Conversation: You have the elite ability to qualify prospects, plan your approach, and maintain control of high-level business discussions.\n\n - Fuel the Fire: You are a self-motivated, results-oriented \"go-getter\" who thrives on hitting targets and exceeding expectations.\n\n - Communicate with Clarity: You possess exceptional communication and problem-solving skills, allowing you to explain complex AI solutions with ease.\n\n - Maintain the \"Glass-Half-Full\": You bring an infectious, positive energy to the team and approach every challenge with a solution-oriented mindset.\n\n - Think Outside the Box: You use your creativity and hustle to find unique ways to get in front of the right people and establish immediate credibility.\n\n\n\n\n🌟 BONUS POINTS\n\n - Sales Veteran: You have 1+ years of experience in Inside Sales, a Call Center environment, or a Demand Generation/Marketing function.\n\n - Customer-Facing Pro: You’ve spent a year or more in Retail, Hospitality, or another high-touch customer service role.\n\n - Mid-Market & Enterprise Expertise: You have previous experience navigating the complexities of Mid-Market and Enterprise-level BDR or Sales cycles.\n\n\n\n\nOUR HYBRID WORK PHILOSOPHY 🤝\n\nGreat work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.\n\n\n\n\nOUR TOTAL REWARDS PHILOSOPHY 🎉\n\nOur Total Rewards Philosophy centers around three core areas to reward and care for our People:\n\n - Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.\n\n - Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.\n\n - Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.\n   \n\n\n\n\nOUR PROMISE TO YOU 😍\n\n - Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.\n\n - Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.\n\n - Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!\n\n - Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!\n\n - Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.\n\n\n\n\nABOUT DOCEBO 💙\n\nAt Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO https://www.docebo.inc/home/default.aspx), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world. \n\n\n\nDocebo is an Equal Employment Opportunity employer https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.\n\nAs a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.\n\nAny individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to their recruiter directly. "},{"id":"1492f67d-1b4e-4f6b-af70-bb1a2bcdf73d","title":"Staff Product Engineer ","department":"Engineering","team":"Product Engineering","employmentType":"FullTime","location":"Toronto, Ontario","secondaryLocations":[],"publishedAt":"2026-10-20T17:16:11.640+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"M5J 1R7","addressRegion":"Ontario","streetAddress":"55 York Street, 12th Floor","addressCountry":"Canada","addressLocality":"Toronto"}},"jobUrl":"https://jobs.ashbyhq.com/docebo/1492f67d-1b4e-4f6b-af70-bb1a2bcdf73d","applyUrl":"https://jobs.ashbyhq.com/docebo/1492f67d-1b4e-4f6b-af70-bb1a2bcdf73d/application","descriptionHtml":"<p style=\"min-height:1.5em\"><strong>Artificial Intelligence. Actual Impact.</strong></p><p style=\"min-height:1.5em\">At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.<br /></p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the <strong>Docebo Heart</strong>: trust by default, assume positive intent, and create space for different perspectives to thrive.<br /></p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.<br /><br /></p><h2>The Adventure Ahead 🚀</h2><p style=\"min-height:1.5em\">As a Staff Product Engineer at Docebo, you won't just ship features—you will define product direction and solve high-impact, ambiguous technical challenges across our entire ecosystem. Operating at the dynamic intersection of product strategy, full-stack architecture, and AI-accelerated execution, you will design scalable, long-lived systems that power the future of work-based learning. In this pivotal role, you will elevate both our modern tech ecosystem and the engineers around you, turning complex technical possibilities into seamless experiences for millions of learners worldwide.</p><p style=\"min-height:1.5em\"></p><h2>The Day-to-Day 🛠️</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Architect the Future:</strong> Define long-term architectural standards and design resilient systems, leveraging our modern stack—including serverless services, Node.js (TypeScript), Golang, PHP, Angular, React, and AWS cloud infrastructure—to maximize performance and developer velocity.</p></li><li><p style=\"min-height:1.5em\"><strong>Lead High-Impact Initiatives:</strong> Spearhead complex, end-to-end, cross-functional product initiatives from problem framing straight through to measurable business outcomes.</p></li><li><p style=\"min-height:1.5em\"><strong>Shape Product Strategy:</strong> Partner closely with Product and Design leaders to influence roadmaps, test assumptions, and ensure technical leverage is built into strategic decisions.</p></li><li><p style=\"min-height:1.5em\"><strong>Create AI-Powered Leverage:</strong> Institutionalize AI-assisted development practices, standards, and guardrails to help our teams safely ship faster with dramatically higher output.</p></li><li><p style=\"min-height:1.5em\"><strong>Elevate Engineering Excellence:</strong> Raise the bar across CI/CD, observability, testing, and operational reliability while eliminating systemic bottlenecks across teams.</p></li><li><p style=\"min-height:1.5em\"><strong>Connect with Customers &amp; Impact:</strong> Engage directly with internal stakeholders and customers to deeply understand pain points, using product analytics tools to design experiments and measure results.</p></li><li><p style=\"min-height:1.5em\"><strong>Mentor and Multiply:</strong> Coach engineers across disciplines on architecture, product thinking, and AI tools, driving alignment and leading through technical credibility.</p><p style=\"min-height:1.5em\"></p></li></ul><h2>Your Superpowers ⚡</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>SaaS Mastery:</strong> 10–12+ years of full-stack software development experience with a proven track record of designing, building, and shipping complex SaaS products end-to-end.</p></li><li><p style=\"min-height:1.5em\"><strong>Language &amp; Tech Agility:</strong> Experience working with multi-language backends and frameworks—our stack uses PHP, Node.js, Golang, Angular, React, and serverless technology—and a readiness to tackle scalability, ADRs, and performance tasks in PHP services without requiring prior PHP proficiency.</p></li><li><p style=\"min-height:1.5em\"><strong>AI-Assisted Power:</strong> Mastery of AI-assisted development tools (Claude Code, Cursor, Codex, or similar) with a habit of leveraging them daily to supercharge software output.</p></li><li><p style=\"min-height:1.5em\"><strong>Analytics &amp; Experimentation Drive:</strong> Advanced fluency with product analytics platforms (PostHog, Amplitude, Mixpanel) and comfortable driving experimentation through feature flags and A/B testing.</p></li><li><p style=\"min-height:1.5em\"><strong>DevOps &amp; Cloud Proficiency:</strong> Advanced experience with CI/CD pipelines, cloud environments (AWS), containerization (Kubernetes), and modern observability practices.</p></li><li><p style=\"min-height:1.5em\"><strong>Ambiguity Navigation:</strong> Exceptional ability to break down complex, undefined problems into crisp, executable technical plans with clear tradeoffs.</p></li><li><p style=\"min-height:1.5em\"><strong>Leadership &amp; Collaboration:</strong> Outstanding track record of mentoring engineering talent, communicating directly with customers and stakeholders, and influencing cross-functional teams without direct authority.</p><p style=\"min-height:1.5em\"></p></li></ul><h2>Bonus Points 🎯</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Diverse Tech Expertise:</strong> Hands-on experience with modern backend or frontend languages (Node.js, TypeScript, Go, Angular, React Native) that add versatility to our multi-tech ecosystem.</p></li><li><p style=\"min-height:1.5em\"><strong>Advanced Academic Background:</strong> A Bachelor’s, Master’s, or PhD in Computer Science, Software Engineering, or a related field (or equivalent practical experience).</p><p style=\"min-height:1.5em\"></p></li></ul><h2>Our Interview Process 📋</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Step 1:</strong> We’ll kick things off with a 30-minute video call with a member of our Talent team. We’ll get to know you, share more about the role and team, and make sure we’re aligned.</p></li><li><p style=\"min-height:1.5em\"><strong>Step 2:</strong> A 60-minute video call with the hiring manager, where they’ll dig deeper into your experience, approach, and what excites you most about this opportunity.</p></li><li><p style=\"min-height:1.5em\"><strong>Step 3:</strong> A deep-dive technical and architectural assessment to explore your approach to system design, AI leverage, and problem-solving.</p></li><li><p style=\"min-height:1.5em\"><strong>Step 4:</strong> A final panel interview focusing on cross-functional collaboration, product strategy alignment, and leadership.</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>Our Hybrid Work Philosophy 🤝</strong></h2><p style=\"min-height:1.5em\">Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.</p><p style=\"min-height:1.5em\"></p><h2><strong>Our Total Rewards Philosophy</strong> 🎉</h2><p style=\"min-height:1.5em\">Our Total Rewards Philosophy centers around three core areas to reward and care for our People:</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Rewarding Impact: </strong>We lead with competitive pay to reward the impact, skills and traits that fuel our success.</p></li><li><p style=\"min-height:1.5em\"><strong>Fostering Holistic Wellbeing: </strong>We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.</p></li><li><p style=\"min-height:1.5em\"><strong>Empowering Our Talent Culture: </strong>We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.<br /></p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>Our Promise to You </strong>😍</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Financial Wellness:</strong> Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.</p></li><li><p style=\"min-height:1.5em\"><strong>Your Well-Being, Covered: </strong>You’ll get access to health benefits, so you can get the care you need when you need it.</p></li><li><p style=\"min-height:1.5em\"><strong>Rest, Relax, Repeat: </strong>Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!</p></li><li><p style=\"min-height:1.5em\"><strong>Family First</strong>: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!</p></li><li><p style=\"min-height:1.5em\"><strong>Connections That Count:</strong> Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>About Docebo</strong> 💙</h2><p style=\"min-height:1.5em\">At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (<a target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"postings-link\" href=\"https://www.docebo.inc/home/default.aspx\"><u>TSX: DCBO &amp; NASDAQ: DCBO</u></a>), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—<strong>Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection</strong>—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world. </p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">Docebo is an <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf\">Equal Employment Opportunity employer</a>. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.</p><p style=\"min-height:1.5em\">As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.</p><p style=\"min-height:1.5em\">Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to their recruiter directly. </p>","descriptionPlain":"Artificial Intelligence. Actual Impact.\n\nAt Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.\n\n\n\n\nWe’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.\n\n\n\n\nSo… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.\n\n\n\n\nTHE ADVENTURE AHEAD 🚀\n\nAs a Staff Product Engineer at Docebo, you won't just ship features—you will define product direction and solve high-impact, ambiguous technical challenges across our entire ecosystem. Operating at the dynamic intersection of product strategy, full-stack architecture, and AI-accelerated execution, you will design scalable, long-lived systems that power the future of work-based learning. In this pivotal role, you will elevate both our modern tech ecosystem and the engineers around you, turning complex technical possibilities into seamless experiences for millions of learners worldwide.\n\n\n\n\nTHE DAY-TO-DAY 🛠️\n\n - Architect the Future: Define long-term architectural standards and design resilient systems, leveraging our modern stack—including serverless services, Node.js (TypeScript), Golang, PHP, Angular, React, and AWS cloud infrastructure—to maximize performance and developer velocity.\n\n - Lead High-Impact Initiatives: Spearhead complex, end-to-end, cross-functional product initiatives from problem framing straight through to measurable business outcomes.\n\n - Shape Product Strategy: Partner closely with Product and Design leaders to influence roadmaps, test assumptions, and ensure technical leverage is built into strategic decisions.\n\n - Create AI-Powered Leverage: Institutionalize AI-assisted development practices, standards, and guardrails to help our teams safely ship faster with dramatically higher output.\n\n - Elevate Engineering Excellence: Raise the bar across CI/CD, observability, testing, and operational reliability while eliminating systemic bottlenecks across teams.\n\n - Connect with Customers & Impact: Engage directly with internal stakeholders and customers to deeply understand pain points, using product analytics tools to design experiments and measure results.\n\n - Mentor and Multiply: Coach engineers across disciplines on architecture, product thinking, and AI tools, driving alignment and leading through technical credibility.\n   \n   \n\n\nYOUR SUPERPOWERS ⚡\n\n - SaaS Mastery: 10–12+ years of full-stack software development experience with a proven track record of designing, building, and shipping complex SaaS products end-to-end.\n\n - Language & Tech Agility: Experience working with multi-language backends and frameworks—our stack uses PHP, Node.js, Golang, Angular, React, and serverless technology—and a readiness to tackle scalability, ADRs, and performance tasks in PHP services without requiring prior PHP proficiency.\n\n - AI-Assisted Power: Mastery of AI-assisted development tools (Claude Code, Cursor, Codex, or similar) with a habit of leveraging them daily to supercharge software output.\n\n - Analytics & Experimentation Drive: Advanced fluency with product analytics platforms (PostHog, Amplitude, Mixpanel) and comfortable driving experimentation through feature flags and A/B testing.\n\n - DevOps & Cloud Proficiency: Advanced experience with CI/CD pipelines, cloud environments (AWS), containerization (Kubernetes), and modern observability practices.\n\n - Ambiguity Navigation: Exceptional ability to break down complex, undefined problems into crisp, executable technical plans with clear tradeoffs.\n\n - Leadership & Collaboration: Outstanding track record of mentoring engineering talent, communicating directly with customers and stakeholders, and influencing cross-functional teams without direct authority.\n   \n   \n\n\nBONUS POINTS 🎯\n\n - Diverse Tech Expertise: Hands-on experience with modern backend or frontend languages (Node.js, TypeScript, Go, Angular, React Native) that add versatility to our multi-tech ecosystem.\n\n - Advanced Academic Background: A Bachelor’s, Master’s, or PhD in Computer Science, Software Engineering, or a related field (or equivalent practical experience).\n   \n   \n\n\nOUR INTERVIEW PROCESS 📋\n\n - Step 1: We’ll kick things off with a 30-minute video call with a member of our Talent team. We’ll get to know you, share more about the role and team, and make sure we’re aligned.\n\n - Step 2: A 60-minute video call with the hiring manager, where they’ll dig deeper into your experience, approach, and what excites you most about this opportunity.\n\n - Step 3: A deep-dive technical and architectural assessment to explore your approach to system design, AI leverage, and problem-solving.\n\n - Step 4: A final panel interview focusing on cross-functional collaboration, product strategy alignment, and leadership.\n\n\n\n\nOUR HYBRID WORK PHILOSOPHY 🤝\n\nGreat work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.\n\n\n\n\nOUR TOTAL REWARDS PHILOSOPHY 🎉\n\nOur Total Rewards Philosophy centers around three core areas to reward and care for our People:\n\n - Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.\n\n - Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.\n\n - Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.\n   \n\n\n\n\nOUR PROMISE TO YOU 😍\n\n - Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.\n\n - Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.\n\n - Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!\n\n - Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!\n\n - Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.\n\n\n\n\nABOUT DOCEBO 💙\n\nAt Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO https://www.docebo.inc/home/default.aspx), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world. \n\n\n\nDocebo is an Equal Employment Opportunity employer https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.\n\nAs a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.\n\nAny individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to their recruiter directly. "},{"id":"0bebc901-a0ba-44ac-9d0f-dc8e9f169e3b","title":"Technical Product Manager - Native Integrations","department":"Product","team":"Solutions Architecture","employmentType":"FullTime","location":"Toronto, Ontario","secondaryLocations":[],"publishedAt":"2026-05-28T22:40:45.831+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"M5J 1R7","addressRegion":"Ontario","streetAddress":"55 York Street, 12th Floor","addressCountry":"Canada","addressLocality":"Toronto"}},"jobUrl":"https://jobs.ashbyhq.com/docebo/0bebc901-a0ba-44ac-9d0f-dc8e9f169e3b","applyUrl":"https://jobs.ashbyhq.com/docebo/0bebc901-a0ba-44ac-9d0f-dc8e9f169e3b/application","descriptionHtml":"<p style=\"min-height:1.5em\"><strong>Artificial Intelligence. Actual Impact.</strong></p><p style=\"min-height:1.5em\">At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.<br /></p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the <strong>Docebo Heart</strong>: trust by default, assume positive intent, and create space for different perspectives to thrive.<br /></p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.<br /><br /></p><h2>🚀 The Adventure Ahead</h2><p style=\"min-height:1.5em\">As our Technical Product Manager for Connectors, you are the master orchestrator of the enterprise ecosystem, ensuring Docebo talks seamlessly to the tools our customers love most. You aren’t just managing a list of integrations; you are building the mission-critical bridges between HRIS, CRM, and Productivity suites that power global learning at scale. Your mission is to define \"what good looks like\" for native integration quality and hold the organisation accountable to it through clear, measurable outcomes.</p><p style=\"min-height:1.5em\"></p><h2>🛠️ The Day-to-Day</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Architect the Roadmap:</strong> Strategically prioritize our native integration portfolio by balancing customer demand, ARR impact, and competitive benchmarks across the HRIS and CRM landscapes.</p></li><li><p style=\"min-height:1.5em\"><strong>Deep-Dive Discovery:</strong> Lead technical reconnaissance by interrogating vendor APIs, testing authentication models, and inspecting payloads to ensure our PRDs are airtight before a single line of code is written.</p></li><li><p style=\"min-height:1.5em\"><strong>Own the Lifecycle:</strong> Manage the full \"cradle-to-grave\" journey of every connector, including proactive versioning, deprecation strategies, and navigating upstream vendor changes.</p></li><li><p style=\"min-height:1.5em\"><strong>Measure What Matters:</strong> Define and track the heartbeat of our portfolio through connector adoption rates, sync reliability, and SLOs that prove our impact to GTM leadership.</p></li><li><p style=\"min-height:1.5em\"><strong>Eliminate Ambiguity:</strong> Write precision-engineered specifications—covering field mapping, conflict resolution, and error handling—so Engineering and QA can execute with total clarity.</p></li><li><p style=\"min-height:1.5em\"><strong>Enable the Field:</strong> Partner with Technical Writers and Sales to create \"field-ready\" guides and represent Docebo as the technical authority in high-stakes enterprise deal cycles.</p></li><li><p style=\"min-height:1.5em\"><strong>Evaluate the Build:</strong> Make the high-level call on whether to build, co-build, or partner for new categories, using a blend of technical depth and commercial savvy.</p></li></ul><h2>⚡ Your Superpowers</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Integration Specialist:</strong> You have a black belt in enterprise APIs (REST, OAuth, SCIM) and understand why webhook reliability varies and how data model gaps create sync chaos.</p></li><li><p style=\"min-height:1.5em\"><strong>Hands-on Explorer:</strong> You don’t wait for a demo; you jump into Postman, call sandbox APIs, and prototype sync flows yourself to answer the tough questions.</p></li><li><p style=\"min-height:1.5em\"><strong>Precision Architect:</strong> You thrive in the details, crafting requirements that leave zero room for interpretation and ensuring our connectors are as reliable as they are functional.</p></li><li><p style=\"min-height:1.5em\"><strong>Metric-Minded Leader:</strong> You speak the language of SLOs and ARR, translating technical performance into commercial evidence that resonates with executive stakeholders.</p></li><li><p style=\"min-height:1.5em\"><strong>SaaS Savant:</strong> With 4+ years in Technical PM or Integration Engineering, you’ve managed complex portfolios and know the HCM or LMS ecosystem inside and out.</p></li><li><p style=\"min-height:1.5em\"><strong>Commercial Navigator:</strong> You know exactly which integrations protect revenue at renewal and which ones unlock new market segments, and you can explain the \"why\" to anyone.</p></li></ul><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"></p><h2><strong>Our Hybrid Work Philosophy 🤝</strong></h2><p style=\"min-height:1.5em\">Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.</p><p style=\"min-height:1.5em\"></p><h2><strong>Our Total Rewards Philosophy</strong> 🎉</h2><p style=\"min-height:1.5em\">Our Total Rewards Philosophy centers around three core areas to reward and care for our People:</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Rewarding Impact: </strong>We lead with competitive pay to reward the impact, skills and traits that fuel our success.</p></li><li><p style=\"min-height:1.5em\"><strong>Fostering Holistic Wellbeing: </strong>We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.</p></li><li><p style=\"min-height:1.5em\"><strong>Empowering Our Talent Culture: </strong>We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.<br /></p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>Our Promise to You </strong>😍</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Financial Wellness:</strong> Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.</p></li><li><p style=\"min-height:1.5em\"><strong>Your Well-Being, Covered: </strong>You’ll get access to health benefits, so you can get the care you need when you need it.</p></li><li><p style=\"min-height:1.5em\"><strong>Rest, Relax, Repeat: </strong>Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!</p></li><li><p style=\"min-height:1.5em\"><strong>Family First</strong>: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!</p></li><li><p style=\"min-height:1.5em\"><strong>Connections That Count:</strong> Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>About Docebo</strong> 💙</h2><p style=\"min-height:1.5em\">At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (<a target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"postings-link\" href=\"https://www.docebo.inc/home/default.aspx\"><u>TSX: DCBO &amp; NASDAQ: DCBO</u></a>), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—<strong>Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection</strong>—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world. </p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">Docebo is an <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf\">Equal Employment Opportunity employer</a>. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.</p><p style=\"min-height:1.5em\">As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.</p><p style=\"min-height:1.5em\">Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to their recruiter directly. </p>","descriptionPlain":"Artificial Intelligence. Actual Impact.\n\nAt Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.\n\n\n\n\nWe’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.\n\n\n\n\nSo… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.\n\n\n\n\n🚀 THE ADVENTURE AHEAD\n\nAs our Technical Product Manager for Connectors, you are the master orchestrator of the enterprise ecosystem, ensuring Docebo talks seamlessly to the tools our customers love most. You aren’t just managing a list of integrations; you are building the mission-critical bridges between HRIS, CRM, and Productivity suites that power global learning at scale. Your mission is to define \"what good looks like\" for native integration quality and hold the organisation accountable to it through clear, measurable outcomes.\n\n\n\n\n🛠️ THE DAY-TO-DAY\n\n - Architect the Roadmap: Strategically prioritize our native integration portfolio by balancing customer demand, ARR impact, and competitive benchmarks across the HRIS and CRM landscapes.\n\n - Deep-Dive Discovery: Lead technical reconnaissance by interrogating vendor APIs, testing authentication models, and inspecting payloads to ensure our PRDs are airtight before a single line of code is written.\n\n - Own the Lifecycle: Manage the full \"cradle-to-grave\" journey of every connector, including proactive versioning, deprecation strategies, and navigating upstream vendor changes.\n\n - Measure What Matters: Define and track the heartbeat of our portfolio through connector adoption rates, sync reliability, and SLOs that prove our impact to GTM leadership.\n\n - Eliminate Ambiguity: Write precision-engineered specifications—covering field mapping, conflict resolution, and error handling—so Engineering and QA can execute with total clarity.\n\n - Enable the Field: Partner with Technical Writers and Sales to create \"field-ready\" guides and represent Docebo as the technical authority in high-stakes enterprise deal cycles.\n\n - Evaluate the Build: Make the high-level call on whether to build, co-build, or partner for new categories, using a blend of technical depth and commercial savvy.\n\n\n⚡ YOUR SUPERPOWERS\n\n - Integration Specialist: You have a black belt in enterprise APIs (REST, OAuth, SCIM) and understand why webhook reliability varies and how data model gaps create sync chaos.\n\n - Hands-on Explorer: You don’t wait for a demo; you jump into Postman, call sandbox APIs, and prototype sync flows yourself to answer the tough questions.\n\n - Precision Architect: You thrive in the details, crafting requirements that leave zero room for interpretation and ensuring our connectors are as reliable as they are functional.\n\n - Metric-Minded Leader: You speak the language of SLOs and ARR, translating technical performance into commercial evidence that resonates with executive stakeholders.\n\n - SaaS Savant: With 4+ years in Technical PM or Integration Engineering, you’ve managed complex portfolios and know the HCM or LMS ecosystem inside and out.\n\n - Commercial Navigator: You know exactly which integrations protect revenue at renewal and which ones unlock new market segments, and you can explain the \"why\" to anyone.\n\n\n\n\n\n\nOUR HYBRID WORK PHILOSOPHY 🤝\n\nGreat work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.\n\n\n\n\nOUR TOTAL REWARDS PHILOSOPHY 🎉\n\nOur Total Rewards Philosophy centers around three core areas to reward and care for our People:\n\n - Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.\n\n - Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.\n\n - Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.\n   \n\n\n\n\nOUR PROMISE TO YOU 😍\n\n - Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.\n\n - Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.\n\n - Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!\n\n - Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!\n\n - Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.\n\n\n\n\nABOUT DOCEBO 💙\n\nAt Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO https://www.docebo.inc/home/default.aspx), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world. \n\n\n\nDocebo is an Equal Employment Opportunity employer https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.\n\nAs a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.\n\nAny individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to their recruiter directly. "},{"id":"a5058f50-9459-4a27-8b24-551f47b3003c","title":"Senior Customer Success Manager","department":"Revenue","team":"Customer Success","employmentType":"FullTime","location":"Remote Canada","secondaryLocations":[{"location":"Remote USA","address":{"postalAddress":{"addressCountry":"United States"}}}],"publishedAt":"2026-05-08T16:23:14.171+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"Canada"}},"jobUrl":"https://jobs.ashbyhq.com/docebo/a5058f50-9459-4a27-8b24-551f47b3003c","applyUrl":"https://jobs.ashbyhq.com/docebo/a5058f50-9459-4a27-8b24-551f47b3003c/application","descriptionHtml":"<p style=\"min-height:1.5em\"><strong>Artificial Intelligence. Actual Impact.</strong></p><p style=\"min-height:1.5em\">At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.<br /></p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the <strong>Docebo Heart</strong>: trust by default, assume positive intent, and create space for different perspectives to thrive.<br /></p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.<br /><br /></p><p style=\"min-height:1.5em\"><strong>Remote Exception:</strong> Docebo is a hybrid workplace requiring 3 days a week in our offices. However, due to the niche skill set required for this role, we have opened this role to remote candidates as an exception to our standard policy.</p><p style=\"min-height:1.5em\"></p><h2>The Adventure Ahead 🚀</h2><p style=\"min-height:1.5em\">As a Senior Customer Success Manager, you are the ultimate architect of the customer journey, turning complex business goals into reality through our AI-powered platform. You won’t just manage accounts; you will be a visionary consultant, using empathy and innovation to transform training into a true superpower for global brands. By mastering the art of the \"Raving Fan,\" you will directly influence the future of learning and ensure our customers don't just succeed—they thrive.</p><p style=\"min-height:1.5em\"></p><h2>The Day-to-Day 📅</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Champion Retention:</strong> Own the lifecycle of your portfolio by proactively reducing churn and driving deep product adoption that leads to long-term loyalty.</p></li><li><p style=\"min-height:1.5em\"><strong>Inspire Innovation:</strong> Educate and excite customers with industry best practices and creative solutions that turn their business hurdles into success stories.</p></li><li><p style=\"min-height:1.5em\"><strong>Act as a Trusted Advisor:</strong> Cultivate deep-rooted relationships as a customer advocate, ensuring every touchpoint across their journey is seamless and high-impact.</p></li><li><p style=\"min-height:1.5em\"><strong>Master the Tech:</strong> Become an elite product expert, confidently explaining technical nuances and delivering high-level presentations that showcase our platform's value.</p></li><li><p style=\"min-height:1.5em\"><strong>Engineer Success KPIs:</strong> Partner with customers to define, configure, and monitor key performance indicators that prove the tangible value of their investment.</p></li><li><p style=\"min-height:1.5em\"><strong>Fuel Growth:</strong> Collaborate across Sales and Account Management to identify upsell opportunities, ensuring our customers always have the right tools to scale.</p></li><li><p style=\"min-height:1.5em\"><strong>Build Advocacy:</strong> Identify and nurture customer champions who are eager to share their success stories through Docebo’s global marketing initiatives.</p></li></ul><h2>Your Superpowers ⚡</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>The Seasoned Pro:</strong> You bring 5-9 years of experience in SaaS, specifically managing renewable books of business and driving customer satisfaction.</p></li><li><p style=\"min-height:1.5em\"><strong>Technical Fluency:</strong> You have a solid grasp of enterprise systems (SSO, CRM, HRIS) and a foundational understanding of HTML, CSS, and Javascript.</p></li><li><p style=\"min-height:1.5em\"><strong>L&amp;D Expertise:</strong> You possess a deep knowledge of LMS administration, instructional design principles, and the latest trends in the learning and development space.</p></li><li><p style=\"min-height:1.5em\"><strong>The Strategic Consultant:</strong> You use logic, data analysis, and wisdom to make sound, timely decisions and find innovative solutions for complex problems.</p></li><li><p style=\"min-height:1.5em\"><strong>Empathetic Communicator:</strong> You excel at building rapport and demonstrate a high degree of empathy while balancing the needs of the customer with business objectives.</p></li><li><p style=\"min-height:1.5em\"><strong>Data-Driven Mindset:</strong> You have a strong ability to analyze usage metrics and key data points to drive meaningful executive conversations and strategy.</p></li><li><p style=\"min-height:1.5em\"><strong>Culture Catalyst:</strong> You maintain an upbeat, positive mindset and thrive in a collaborative environment where you share knowledge freely.</p></li></ul><h2>Bonus Points 🌟</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Platform Mastery:</strong> Previous experience specifically within HR or LMS technologies and proficiency in Salesforce CRM.</p></li><li><p style=\"min-height:1.5em\"><strong>Versatile Experience:</strong> A background as a Customer Success Specialist or Business Consultant in a fast-paced tech environment.</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>Our Hybrid Work Philosophy 🤝</strong></h2><p style=\"min-height:1.5em\">Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.</p><p style=\"min-height:1.5em\"></p><h2><strong>Our Total Rewards Philosophy</strong> 🎉</h2><p style=\"min-height:1.5em\">Our Total Rewards Philosophy centers around three core areas to reward and care for our People:</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Rewarding Impact: </strong>We lead with competitive pay to reward the impact, skills and traits that fuel our success.</p></li><li><p style=\"min-height:1.5em\"><strong>Fostering Holistic Wellbeing: </strong>We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.</p></li><li><p style=\"min-height:1.5em\"><strong>Empowering Our Talent Culture: </strong>We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.<br /></p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>Our Promise to You </strong>😍</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Financial Wellness:</strong> Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.</p></li><li><p style=\"min-height:1.5em\"><strong>Your Well-Being, Covered: </strong>You’ll get access to health benefits, so you can get the care you need when you need it.</p></li><li><p style=\"min-height:1.5em\"><strong>Rest, Relax, Repeat: </strong>Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!</p></li><li><p style=\"min-height:1.5em\"><strong>Family First</strong>: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!</p></li><li><p style=\"min-height:1.5em\"><strong>Connections That Count:</strong> Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>About Docebo</strong> 💙</h2><p style=\"min-height:1.5em\">At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (<a target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"postings-link\" href=\"https://www.docebo.inc/home/default.aspx\"><u>TSX: DCBO &amp; NASDAQ: DCBO</u></a>), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—<strong>Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection</strong>—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world. </p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">Docebo is an <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf\">Equal Employment Opportunity employer</a>. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.</p><p style=\"min-height:1.5em\">As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.</p><p style=\"min-height:1.5em\">Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to their recruiter directly. </p>","descriptionPlain":"Artificial Intelligence. Actual Impact.\n\nAt Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.\n\n\n\n\nWe’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.\n\n\n\n\nSo… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.\n\n\n\nRemote Exception: Docebo is a hybrid workplace requiring 3 days a week in our offices. However, due to the niche skill set required for this role, we have opened this role to remote candidates as an exception to our standard policy.\n\n\n\n\nTHE ADVENTURE AHEAD 🚀\n\nAs a Senior Customer Success Manager, you are the ultimate architect of the customer journey, turning complex business goals into reality through our AI-powered platform. You won’t just manage accounts; you will be a visionary consultant, using empathy and innovation to transform training into a true superpower for global brands. By mastering the art of the \"Raving Fan,\" you will directly influence the future of learning and ensure our customers don't just succeed—they thrive.\n\n\n\n\nTHE DAY-TO-DAY 📅\n\n - Champion Retention: Own the lifecycle of your portfolio by proactively reducing churn and driving deep product adoption that leads to long-term loyalty.\n\n - Inspire Innovation: Educate and excite customers with industry best practices and creative solutions that turn their business hurdles into success stories.\n\n - Act as a Trusted Advisor: Cultivate deep-rooted relationships as a customer advocate, ensuring every touchpoint across their journey is seamless and high-impact.\n\n - Master the Tech: Become an elite product expert, confidently explaining technical nuances and delivering high-level presentations that showcase our platform's value.\n\n - Engineer Success KPIs: Partner with customers to define, configure, and monitor key performance indicators that prove the tangible value of their investment.\n\n - Fuel Growth: Collaborate across Sales and Account Management to identify upsell opportunities, ensuring our customers always have the right tools to scale.\n\n - Build Advocacy: Identify and nurture customer champions who are eager to share their success stories through Docebo’s global marketing initiatives.\n\n\nYOUR SUPERPOWERS ⚡\n\n - The Seasoned Pro: You bring 5-9 years of experience in SaaS, specifically managing renewable books of business and driving customer satisfaction.\n\n - Technical Fluency: You have a solid grasp of enterprise systems (SSO, CRM, HRIS) and a foundational understanding of HTML, CSS, and Javascript.\n\n - L&D Expertise: You possess a deep knowledge of LMS administration, instructional design principles, and the latest trends in the learning and development space.\n\n - The Strategic Consultant: You use logic, data analysis, and wisdom to make sound, timely decisions and find innovative solutions for complex problems.\n\n - Empathetic Communicator: You excel at building rapport and demonstrate a high degree of empathy while balancing the needs of the customer with business objectives.\n\n - Data-Driven Mindset: You have a strong ability to analyze usage metrics and key data points to drive meaningful executive conversations and strategy.\n\n - Culture Catalyst: You maintain an upbeat, positive mindset and thrive in a collaborative environment where you share knowledge freely.\n\n\nBONUS POINTS 🌟\n\n - Platform Mastery: Previous experience specifically within HR or LMS technologies and proficiency in Salesforce CRM.\n\n - Versatile Experience: A background as a Customer Success Specialist or Business Consultant in a fast-paced tech environment.\n\n\n\n\nOUR HYBRID WORK PHILOSOPHY 🤝\n\nGreat work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.\n\n\n\n\nOUR TOTAL REWARDS PHILOSOPHY 🎉\n\nOur Total Rewards Philosophy centers around three core areas to reward and care for our People:\n\n - Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.\n\n - Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.\n\n - Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.\n   \n\n\n\n\nOUR PROMISE TO YOU 😍\n\n - Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.\n\n - Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.\n\n - Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!\n\n - Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!\n\n - Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.\n\n\n\n\nABOUT DOCEBO 💙\n\nAt Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO https://www.docebo.inc/home/default.aspx), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world. \n\n\n\nDocebo is an Equal Employment Opportunity employer https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.\n\nAs a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.\n\nAny individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to their recruiter directly. "},{"id":"ca7d750a-29a1-4687-b344-b7afedf28f5f","title":"Data Analyst ","department":"Engineering","team":"Data and Analytics","employmentType":"FullTime","location":"Toronto, Ontario","secondaryLocations":[],"publishedAt":"2026-09-14T16:48:00.758+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"M5J 1R7","addressRegion":"Ontario","streetAddress":"55 York Street, 12th Floor","addressCountry":"Canada","addressLocality":"Toronto"}},"jobUrl":"https://jobs.ashbyhq.com/docebo/ca7d750a-29a1-4687-b344-b7afedf28f5f","applyUrl":"https://jobs.ashbyhq.com/docebo/ca7d750a-29a1-4687-b344-b7afedf28f5f/application","descriptionHtml":"<p style=\"min-height:1.5em\"><strong>Artificial Intelligence. Actual Impact.</strong></p><p style=\"min-height:1.5em\">At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.<br /></p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the <strong>Docebo Heart</strong>: trust by default, assume positive intent, and create space for different perspectives to thrive.<br /></p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.<br /><br /></p><h2>The Adventure Ahead 🚀</h2><p style=\"min-height:1.5em\">As a Data Analyst within the Product Engineering family, you will hold the keys to transforming raw information into the strategic compass that guides our entire organization. Reporting to the Manager of Data Analytics, your mission is to leverage company-wide data to generate actionable insights and build beautiful visualizations that enhance performance across the business. You will act as a critical collaborator with the Data team, serving as a vital contributor to our core data-driven decision-making processes while ensuring the ultimate accuracy and reliability of our data. </p><p style=\"min-height:1.5em\">We are looking for an analytical thinker who goes beyond simple request fulfillment—someone who actively interprets data, challenges assumptions, and turns complex datasets into compelling, actionable business insights that drive real-world impact.</p><p style=\"min-height:1.5em\"></p><h2>The Day-to-Day 📈</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Decode the Data:</strong> Manipulate and analyze various complex datasets to uncover actionable insights and support key business decisions across the company.</p></li><li><p style=\"min-height:1.5em\"><strong>Architect the Visuals:</strong> Design and deploy interactive dashboards using advanced data visualization tools to clearly visualize data and track performance metrics.</p></li><li><p style=\"min-height:1.5em\"><strong>Bridge the Teams:</strong> Partner closely with the Data team and cross-functional teams across the organization to deeply understand business requirements and deliver tailored analytical solutions.</p></li><li><p style=\"min-height:1.5em\"><strong>Predict the Future:</strong> Conduct advanced analytics, including predictive modeling, correlation analysis, and statistical evaluations to identify upcoming trends and strategic opportunities.</p></li><li><p style=\"min-height:1.5em\"><strong>Guard the Governance:</strong> Implement rigorous data validation and governance processes to maintain the absolute highest standards of data accuracy and reliability.</p></li><li><p style=\"min-height:1.5em\"><strong>Streamline and Automate:</strong> Reverse engineer data requirements to help Data Engineers streamline and automate data collection, processing, and reporting to improve efficiency and scalability.</p></li><li><p style=\"min-height:1.5em\"><strong>Champion Clarity:</strong> Translate complex data into clear insights and actionable recommendations to improve business strategies, delivering findings through effective verbal and written communication for both technical and non-technical audiences.</p></li><li><p style=\"min-height:1.5em\"><strong>Master the Databases:</strong> Query and manage databases with precision, utilizing tools and languages like SQL and Snowflake to extract and manipulate data for analysis.</p></li><li><p style=\"min-height:1.5em\"><strong>Optimize the Engine:</strong> Continuously refine and improve reporting systems and workflows to align seamlessly with evolving business needs</p><p style=\"min-height:1.5em\"></p></li></ul><h2>Your Superpowers ⚡</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>The Data Track Record:</strong> 3+ years of proven experience in business intelligence, data analysis, or reporting, showing a passion for solving business problems through data.</p></li><li><p style=\"min-height:1.5em\"><strong>The Academic Foundation:</strong> Bachelor’s degree in Computer Science, Finance, Economics, Analytics, Business, Math, Statistics, or a related field.</p></li><li><p style=\"min-height:1.5em\"><strong>The Tech Toolkit:</strong> Strong SQL and Python skills, with a proficiency in data visualization tools and their advanced functionalities (experience with Snowflake is a big plus!).</p></li><li><p style=\"min-height:1.5em\"><strong>Data Modeling Familiarity:</strong> Comfort and working knowledge with basic data modeling concepts (e.g., star schemas, fact vs. dimension tables) to effectively consume and structure data for reporting and analytics.</p></li><li><p style=\"min-height:1.5em\"><strong>The Math Magician:</strong> Deep expertise in statistical analysis, data pivots, predictive modeling, and designing scalable data solutions.</p></li><li><p style=\"min-height:1.5em\"><strong>The Detail Detective:</strong> High attention to detail, a detail-oriented mindset, and an unyielding commitment to maintaining data accuracy and quality.</p></li><li><p style=\"min-height:1.5em\"><strong>The Proactive Collaborator:</strong> A self-motivated, proactive individual with a collaborative mindset who thrives in a fast-paced environment and is driven by process improvement and innovation.</p></li><li><p style=\"min-height:1.5em\"><strong>The Master Communicator:</strong> Strong communication skills with a proven ability to deliver analytical insights effectively to diverse, cross-functional audiences.</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>Our Hybrid Work Philosophy 🤝</strong></h2><p style=\"min-height:1.5em\">Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.</p><p style=\"min-height:1.5em\"></p><h2><strong>Our Total Rewards Philosophy</strong> 🎉</h2><p style=\"min-height:1.5em\">Our Total Rewards Philosophy centers around three core areas to reward and care for our People:</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Rewarding Impact: </strong>We lead with competitive pay to reward the impact, skills and traits that fuel our success.</p></li><li><p style=\"min-height:1.5em\"><strong>Fostering Holistic Wellbeing: </strong>We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.</p></li><li><p style=\"min-height:1.5em\"><strong>Empowering Our Talent Culture: </strong>We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.<br /></p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>Our Promise to You </strong>😍</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Financial Wellness:</strong> Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.</p></li><li><p style=\"min-height:1.5em\"><strong>Your Well-Being, Covered: </strong>You’ll get access to health benefits, so you can get the care you need when you need it.</p></li><li><p style=\"min-height:1.5em\"><strong>Rest, Relax, Repeat: </strong>Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!</p></li><li><p style=\"min-height:1.5em\"><strong>Family First</strong>: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!</p></li><li><p style=\"min-height:1.5em\"><strong>Connections That Count:</strong> Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>About Docebo</strong> 💙</h2><p style=\"min-height:1.5em\">At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (<a target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"postings-link\" href=\"https://www.docebo.inc/home/default.aspx\"><u>TSX: DCBO &amp; NASDAQ: DCBO</u></a>), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—<strong>Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection</strong>—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world. </p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">Docebo is an <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf\">Equal Employment Opportunity employer</a>. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.</p><p style=\"min-height:1.5em\">As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.</p><p style=\"min-height:1.5em\">Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to their recruiter directly. </p>","descriptionPlain":"Artificial Intelligence. Actual Impact.\n\nAt Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.\n\n\n\n\nWe’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.\n\n\n\n\nSo… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.\n\n\n\n\nTHE ADVENTURE AHEAD 🚀\n\nAs a Data Analyst within the Product Engineering family, you will hold the keys to transforming raw information into the strategic compass that guides our entire organization. Reporting to the Manager of Data Analytics, your mission is to leverage company-wide data to generate actionable insights and build beautiful visualizations that enhance performance across the business. You will act as a critical collaborator with the Data team, serving as a vital contributor to our core data-driven decision-making processes while ensuring the ultimate accuracy and reliability of our data. \n\nWe are looking for an analytical thinker who goes beyond simple request fulfillment—someone who actively interprets data, challenges assumptions, and turns complex datasets into compelling, actionable business insights that drive real-world impact.\n\n\n\n\nTHE DAY-TO-DAY 📈\n\n - Decode the Data: Manipulate and analyze various complex datasets to uncover actionable insights and support key business decisions across the company.\n\n - Architect the Visuals: Design and deploy interactive dashboards using advanced data visualization tools to clearly visualize data and track performance metrics.\n\n - Bridge the Teams: Partner closely with the Data team and cross-functional teams across the organization to deeply understand business requirements and deliver tailored analytical solutions.\n\n - Predict the Future: Conduct advanced analytics, including predictive modeling, correlation analysis, and statistical evaluations to identify upcoming trends and strategic opportunities.\n\n - Guard the Governance: Implement rigorous data validation and governance processes to maintain the absolute highest standards of data accuracy and reliability.\n\n - Streamline and Automate: Reverse engineer data requirements to help Data Engineers streamline and automate data collection, processing, and reporting to improve efficiency and scalability.\n\n - Champion Clarity: Translate complex data into clear insights and actionable recommendations to improve business strategies, delivering findings through effective verbal and written communication for both technical and non-technical audiences.\n\n - Master the Databases: Query and manage databases with precision, utilizing tools and languages like SQL and Snowflake to extract and manipulate data for analysis.\n\n - Optimize the Engine: Continuously refine and improve reporting systems and workflows to align seamlessly with evolving business needs\n   \n   \n\n\nYOUR SUPERPOWERS ⚡\n\n - The Data Track Record: 3+ years of proven experience in business intelligence, data analysis, or reporting, showing a passion for solving business problems through data.\n\n - The Academic Foundation: Bachelor’s degree in Computer Science, Finance, Economics, Analytics, Business, Math, Statistics, or a related field.\n\n - The Tech Toolkit: Strong SQL and Python skills, with a proficiency in data visualization tools and their advanced functionalities (experience with Snowflake is a big plus!).\n\n - Data Modeling Familiarity: Comfort and working knowledge with basic data modeling concepts (e.g., star schemas, fact vs. dimension tables) to effectively consume and structure data for reporting and analytics.\n\n - The Math Magician: Deep expertise in statistical analysis, data pivots, predictive modeling, and designing scalable data solutions.\n\n - The Detail Detective: High attention to detail, a detail-oriented mindset, and an unyielding commitment to maintaining data accuracy and quality.\n\n - The Proactive Collaborator: A self-motivated, proactive individual with a collaborative mindset who thrives in a fast-paced environment and is driven by process improvement and innovation.\n\n - The Master Communicator: Strong communication skills with a proven ability to deliver analytical insights effectively to diverse, cross-functional audiences.\n\n\n\n\nOUR HYBRID WORK PHILOSOPHY 🤝\n\nGreat work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.\n\n\n\n\nOUR TOTAL REWARDS PHILOSOPHY 🎉\n\nOur Total Rewards Philosophy centers around three core areas to reward and care for our People:\n\n - Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.\n\n - Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.\n\n - Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.\n   \n\n\n\n\nOUR PROMISE TO YOU 😍\n\n - Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.\n\n - Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.\n\n - Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!\n\n - Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!\n\n - Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.\n\n\n\n\nABOUT DOCEBO 💙\n\nAt Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO https://www.docebo.inc/home/default.aspx), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world. \n\n\n\nDocebo is an Equal Employment Opportunity employer https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.\n\nAs a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.\n\nAny individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to their recruiter directly. "},{"id":"018e4ae4-eda1-4d10-8ae7-b78d52c13f72","title":"Senior Cloud Engineer I","department":"Engineering","team":"Cloud Engineering","employmentType":"FullTime","location":"Biassono, Italy","secondaryLocations":[{"location":"Milan, Italy","address":{"postalAddress":{"addressCountry":"Italy","addressLocality":"Milan"}}}],"publishedAt":"2026-10-08T13:26:25.945+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"20853","addressRegion":"MB","streetAddress":"Via Parco, 47","addressCountry":"Italy","addressLocality":"Biassono"}},"jobUrl":"https://jobs.ashbyhq.com/docebo/018e4ae4-eda1-4d10-8ae7-b78d52c13f72","applyUrl":"https://jobs.ashbyhq.com/docebo/018e4ae4-eda1-4d10-8ae7-b78d52c13f72/application","descriptionHtml":"<p style=\"min-height:1.5em\"><strong>Artificial Intelligence. Actual Impact.</strong></p><p style=\"min-height:1.5em\">At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.<br /></p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the <strong>Docebo Heart</strong>: trust by default, assume positive intent, and create space for different perspectives to thrive.<br /></p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.<br /><br /></p><p style=\"min-height:1.5em\"></p><h2>🚀 The Adventure Ahead</h2><p style=\"min-height:1.5em\">As a Senior Cloud Engineer I at Docebo, you will be the mastermind behind the resilient, high-performing cloud infrastructure that powers our global SaaS platform. You'll work across compute, deployment pipelines, and internal tools to build automated, bulletproof systems that make life seamless for developers and reliable for millions of learners. Your work directly fuels our ability to innovate rapidly, scale effortlessly, and deliver cutting-edge AI learning experiences safely. Get ready to tackle exciting infrastructure challenges, elevate system observability, and champion security at scale!<br /></p><h2>🛠️ The Day-to-Day</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Architect the Future:</strong> Design and implement end-to-end cloud infrastructure changes across compute, networking, storage, and security using modern Infrastructure-as-Code tools like Terraform, CloudFormation, or CDK.</p></li><li><p style=\"min-height:1.5em\"><strong>Streamline Deployments:</strong> Maintain and level up high-performing CI/CD pipelines that guarantee reliable service releases, clear quality gates, and safe rollbacks.</p></li><li><p style=\"min-height:1.5em\"><strong>Automate Everything:</strong> Eliminate manual overhead by building automated Day-2 operations for provisioning, deprovisioning, backups, and scheduled maintenance.</p></li><li><p style=\"min-height:1.5em\"><strong>Champion Reliability:</strong> Build and refine Datadog dashboards, alerts, and runbooks, while partnering with development teams to pinpoint root causes and squash system issues fast.</p></li><li><p style=\"min-height:1.5em\"><strong>Guard System Integrity:</strong> Execute critical system patching and maintain FedRAMP security compliance procedures to keep our platform rock-solid and secure.</p></li><li><p style=\"min-height:1.5em\"><strong>Empower &amp; Collaborate:</strong> Partner closely with Product Engineering and Site Reliability Engineering (SRE) teams to seamlessly launch new services and share best technical practices across Docebo.<br /></p></li></ul><h2>⚡ Your Superpowers</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Bring Solid Foundations:</strong> 5+  years of hands-on cloud, DevOps, or infrastructure engineering experience.</p></li><li><p style=\"min-height:1.5em\"><strong>Master the Cloud:</strong> Hands-on expertise with AWS (or equivalent) core production services, including EC2, ECS, EKS, VPC, S3, and RDS.</p></li><li><p style=\"min-height:1.5em\"><strong>Code &amp; Automate:</strong> Strong proficiency in scripting languages like Bash or Python, experience with general-purpose programming languages, and daily practice of Git-based workflows.</p></li><li><p style=\"min-height:1.5em\"><strong>Command Containers &amp; CI/CD:</strong> Proven experience unleashing containers with Docker and Kubernetes (EKS), alongside hands-on management of CI/CD systems like GitLab CI or Jenkins.</p></li><li><p style=\"min-height:1.5em\"><strong>IaC Mastery:</strong> Advanced skill in writing clean, reusable, and modular infrastructure code using Terraform or AWS CDK.</p></li><li><p style=\"min-height:1.5em\"><strong>Drive Observability:</strong> Strong familiarity with monitoring and observability tooling (like Datadog) and the skill to translate metrics and logs into rapid problem resolution.</p><p style=\"min-height:1.5em\"></p></li></ul><h2><strong>Our Hybrid Work Philosophy 🤝</strong></h2><p style=\"min-height:1.5em\">Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.</p><div style=\"min-height:1.2em;margin-top:0px;margin-bottom:0px\"> </div><h2><strong>Our Total Rewards Philosophy</strong> 🎉</h2><p style=\"min-height:1.5em\">Our Total Rewards Philosophy centers around three core areas to reward and care for our People:</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Rewarding Impact: </strong>We lead with competitive pay to reward the impact, skills and traits that fuel our success.</p></li><li><p style=\"min-height:1.5em\"><strong>Fostering Holistic Wellbeing: </strong>We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.</p></li><li><p style=\"min-height:1.5em\"><strong>Empowering Our Talent Culture: </strong>We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.</p></li></ul><div style=\"min-height:1.2em;margin-top:0px;margin-bottom:0px\"> </div><h2><strong>Our Promise to You </strong>😍</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Financial Wellness:</strong> Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.</p></li><li><p style=\"min-height:1.5em\"><strong>Your Well-Being, Covered: </strong>You’ll get access to health benefits, so you can get the care you need when you need it.</p></li><li><p style=\"min-height:1.5em\"><strong>Rest, Relax, Repeat: </strong>Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!</p></li><li><p style=\"min-height:1.5em\"><strong>Family First</strong>: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!</p></li><li><p style=\"min-height:1.5em\"><strong>Fuel for Your Day:</strong> Receive a meal voucher for every working day, so you can focus on doing your best work while enjoying a meal that keeps you energized.</p></li><li><p style=\"min-height:1.5em\"><strong>Connections That Count:</strong> Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.</p></li></ul>","descriptionPlain":"Artificial Intelligence. Actual Impact.\n\nAt Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.\n\n\n\n\nWe’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.\n\n\n\n\nSo… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.\n\n\n\n\n\n\n🚀 THE ADVENTURE AHEAD\n\nAs a Senior Cloud Engineer I at Docebo, you will be the mastermind behind the resilient, high-performing cloud infrastructure that powers our global SaaS platform. You'll work across compute, deployment pipelines, and internal tools to build automated, bulletproof systems that make life seamless for developers and reliable for millions of learners. Your work directly fuels our ability to innovate rapidly, scale effortlessly, and deliver cutting-edge AI learning experiences safely. Get ready to tackle exciting infrastructure challenges, elevate system observability, and champion security at scale!\n\n\n\n🛠️ THE DAY-TO-DAY\n\n - Architect the Future: Design and implement end-to-end cloud infrastructure changes across compute, networking, storage, and security using modern Infrastructure-as-Code tools like Terraform, CloudFormation, or CDK.\n\n - Streamline Deployments: Maintain and level up high-performing CI/CD pipelines that guarantee reliable service releases, clear quality gates, and safe rollbacks.\n\n - Automate Everything: Eliminate manual overhead by building automated Day-2 operations for provisioning, deprovisioning, backups, and scheduled maintenance.\n\n - Champion Reliability: Build and refine Datadog dashboards, alerts, and runbooks, while partnering with development teams to pinpoint root causes and squash system issues fast.\n\n - Guard System Integrity: Execute critical system patching and maintain FedRAMP security compliance procedures to keep our platform rock-solid and secure.\n\n - Empower & Collaborate: Partner closely with Product Engineering and Site Reliability Engineering (SRE) teams to seamlessly launch new services and share best technical practices across Docebo.\n   \n\n\n⚡ YOUR SUPERPOWERS\n\n - Bring Solid Foundations: 5+  years of hands-on cloud, DevOps, or infrastructure engineering experience.\n\n - Master the Cloud: Hands-on expertise with AWS (or equivalent) core production services, including EC2, ECS, EKS, VPC, S3, and RDS.\n\n - Code & Automate: Strong proficiency in scripting languages like Bash or Python, experience with general-purpose programming languages, and daily practice of Git-based workflows.\n\n - Command Containers & CI/CD: Proven experience unleashing containers with Docker and Kubernetes (EKS), alongside hands-on management of CI/CD systems like GitLab CI or Jenkins.\n\n - IaC Mastery: Advanced skill in writing clean, reusable, and modular infrastructure code using Terraform or AWS CDK.\n\n - Drive Observability: Strong familiarity with monitoring and observability tooling (like Datadog) and the skill to translate metrics and logs into rapid problem resolution.\n   \n   \n\n\nOUR HYBRID WORK PHILOSOPHY 🤝\n\nGreat work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.\n\n \n\n\nOUR TOTAL REWARDS PHILOSOPHY 🎉\n\nOur Total Rewards Philosophy centers around three core areas to reward and care for our People:\n\n - Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.\n\n - Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.\n\n - Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.\n\n \n\n\nOUR PROMISE TO YOU 😍\n\n - Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.\n\n - Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.\n\n - Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!\n\n - Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!\n\n - Fuel for Your Day: Receive a meal voucher for every working day, so you can focus on doing your best work while enjoying a meal that keeps you energized.\n\n - Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long."},{"id":"e82f1e01-73d6-4fbf-9a8c-64448a8392ea","title":"Vice President, Marketing - EMEA","department":"Marketing","team":"Revenue Marketing","employmentType":"FullTime","location":"London, UK","secondaryLocations":[],"publishedAt":"2026-07-09T12:55:01.996+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"EC3V 0EJ","addressRegion":"England","streetAddress":"3rd Floor, 48 Gracechurch St","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/docebo/e82f1e01-73d6-4fbf-9a8c-64448a8392ea","applyUrl":"https://jobs.ashbyhq.com/docebo/e82f1e01-73d6-4fbf-9a8c-64448a8392ea/application","descriptionHtml":"<p style=\"min-height:1.5em\"><strong>Artificial Intelligence. Actual Impact.</strong></p><p style=\"min-height:1.5em\">At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.<br /></p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the <strong>Docebo Heart</strong>: trust by default, assume positive intent, and create space for different perspectives to thrive.<br /></p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.<br /><br /></p><h2>The Adventure Ahead 🚀</h2><p style=\"min-height:1.5em\">Docebo is on a thrilling mission to actively build—not just maintain—an incredible regional marketing motion across EMEA, and we are looking for a true builder to lead the way. As the VP of Marketing, EMEA, you will masterfully own the strategy and execution that drives explosive growth, pipeline, and enterprise penetration across vital markets like the UK, SEEMA, DACH, and France. By brilliantly navigating the intersection of global brand consistency and local market realities, you'll construct a scalable go-to-market machine and co-own revenue outcomes hand-in-hand with our regional Sales leadership</p><p style=\"min-height:1.5em\"></p><h2>The Day-to-Day 🎯</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Architect the Strategy:</strong> Develop and execute Docebo's dynamic regional marketing strategy across Europe, tying it directly to pipeline targets and revenue outcomes.</p></li><li><p style=\"min-height:1.5em\"><strong>Partner for Pipeline:</strong> Co-own the pipeline with regional Sales leadership—operating as a strategic partner fully accountable to the exact same numbers, not merely as a service function.</p></li><li><p style=\"min-height:1.5em\"><strong>Drive the Campaigns:</strong> Lead comprehensive regional campaign planning, taking charge of digital marketing, events, partner marketing, and customer marketing initiatives.</p></li><li><p style=\"min-height:1.5em\"><strong>Translate the Narrative:</strong> Take Docebo's powerful global AI product narrative and creatively craft messaging that deeply resonates with European enterprise buyers.</p></li><li><p style=\"min-height:1.5em\"><strong>Balance the Brand:</strong> Ensure that all regional programs accurately reflect local market dynamics while rigorously maintaining Docebo's global brand and positioning standards.</p></li><li><p style=\"min-height:1.5em\"><strong>Build the Team:</strong> Develop and lead a high-performing regional team, including field and regional marketing leaders, to create a culture of accountability, growth, and cross-functional trust.</p></li><li><p style=\"min-height:1.5em\"><strong>Master the Resources:</strong> Serve as the strong voice for the EMEA market in global executive discussions while managing regional marketing budgets, agency relationships, and performance reporting with rigor.</p></li></ul><h2>Your Superpowers 🦸‍♀️🦸‍♂️</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Marketing Maestro:</strong> Bring 14+ years of progressive B2B SaaS marketing experience with meaningful, high-level leadership responsibility to the table.</p></li><li><p style=\"min-height:1.5em\"><strong>Revenue Rainmaker:</strong> Showcase a proven track record of leading international or regional marketing organizations with direct, measurable accountability for pipeline and revenue impact.</p></li><li><p style=\"min-height:1.5em\"><strong>ABM Authority:</strong> Possess deep fluency in Account-Based Marketing (ABM) strategy and execution, fundamentally knowing what excellent execution actually looks like.</p></li><li><p style=\"min-height:1.5em\"><strong>Strategic Peer:</strong> Demonstrate your experience in co-owning pipeline targets with revenue leadership and comfortably operating as a trusted peer to other regional leaders.</p></li><li><p style=\"min-height:1.5em\"><strong>Campaign Champion:</strong> Leverage your strong background in demand generation, digital marketing, impactful events, and holistic integrated campaigns.</p></li><li><p style=\"min-height:1.5em\"><strong>Data-Driven Decision Maker:</strong> Utilize your strong analytical capabilities to actively make strategic decisions with data, rather than just justifying them after the fact.</p></li><li><p style=\"min-height:1.5em\"><strong>Globetrotting Leader:</strong> Manage budgets and agencies across multiple markets with exceptional stakeholder skills, and travel regularly across key EMEA markets (UK, Germany, France) with quarterly trips to our headquarters.</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>Our Hybrid Work Philosophy 🤝</strong></h2><p style=\"min-height:1.5em\">Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.</p><p style=\"min-height:1.5em\"></p><h2><strong>Our Total Rewards Philosophy</strong> 🎉</h2><p style=\"min-height:1.5em\">Our Total Rewards Philosophy centers around three core areas to reward and care for our People:</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Rewarding Impact: </strong>We lead with competitive pay to reward the impact, skills and traits that fuel our success.</p></li><li><p style=\"min-height:1.5em\"><strong>Fostering Holistic Wellbeing: </strong>We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.</p></li><li><p style=\"min-height:1.5em\"><strong>Empowering Our Talent Culture: </strong>We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.<br /></p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>Our Promise to You </strong>😍</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Financial Wellness:</strong> Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.</p></li><li><p style=\"min-height:1.5em\"><strong>Your Well-Being, Covered: </strong>You’ll get access to health benefits, so you can get the care you need when you need it.</p></li><li><p style=\"min-height:1.5em\"><strong>Rest, Relax, Repeat: </strong>Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!</p></li><li><p style=\"min-height:1.5em\"><strong>Family First</strong>: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!</p></li><li><p style=\"min-height:1.5em\"><strong>Connections That Count:</strong> Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>About Docebo</strong> 💙</h2><p style=\"min-height:1.5em\">At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (<a target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"postings-link\" href=\"https://www.docebo.inc/home/default.aspx\"><u>TSX: DCBO &amp; NASDAQ: DCBO</u></a>), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—<strong>Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection</strong>—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world. </p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">Docebo is an <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf\">Equal Employment Opportunity employer</a>. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.</p><p style=\"min-height:1.5em\">As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.</p><p style=\"min-height:1.5em\">Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to their recruiter directly. </p>","descriptionPlain":"Artificial Intelligence. Actual Impact.\n\nAt Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.\n\n\n\n\nWe’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.\n\n\n\n\nSo… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.\n\n\n\n\nTHE ADVENTURE AHEAD 🚀\n\nDocebo is on a thrilling mission to actively build—not just maintain—an incredible regional marketing motion across EMEA, and we are looking for a true builder to lead the way. As the VP of Marketing, EMEA, you will masterfully own the strategy and execution that drives explosive growth, pipeline, and enterprise penetration across vital markets like the UK, SEEMA, DACH, and France. By brilliantly navigating the intersection of global brand consistency and local market realities, you'll construct a scalable go-to-market machine and co-own revenue outcomes hand-in-hand with our regional Sales leadership\n\n\n\n\nTHE DAY-TO-DAY 🎯\n\n - Architect the Strategy: Develop and execute Docebo's dynamic regional marketing strategy across Europe, tying it directly to pipeline targets and revenue outcomes.\n\n - Partner for Pipeline: Co-own the pipeline with regional Sales leadership—operating as a strategic partner fully accountable to the exact same numbers, not merely as a service function.\n\n - Drive the Campaigns: Lead comprehensive regional campaign planning, taking charge of digital marketing, events, partner marketing, and customer marketing initiatives.\n\n - Translate the Narrative: Take Docebo's powerful global AI product narrative and creatively craft messaging that deeply resonates with European enterprise buyers.\n\n - Balance the Brand: Ensure that all regional programs accurately reflect local market dynamics while rigorously maintaining Docebo's global brand and positioning standards.\n\n - Build the Team: Develop and lead a high-performing regional team, including field and regional marketing leaders, to create a culture of accountability, growth, and cross-functional trust.\n\n - Master the Resources: Serve as the strong voice for the EMEA market in global executive discussions while managing regional marketing budgets, agency relationships, and performance reporting with rigor.\n\n\nYOUR SUPERPOWERS 🦸‍♀️🦸‍♂️\n\n - Marketing Maestro: Bring 14+ years of progressive B2B SaaS marketing experience with meaningful, high-level leadership responsibility to the table.\n\n - Revenue Rainmaker: Showcase a proven track record of leading international or regional marketing organizations with direct, measurable accountability for pipeline and revenue impact.\n\n - ABM Authority: Possess deep fluency in Account-Based Marketing (ABM) strategy and execution, fundamentally knowing what excellent execution actually looks like.\n\n - Strategic Peer: Demonstrate your experience in co-owning pipeline targets with revenue leadership and comfortably operating as a trusted peer to other regional leaders.\n\n - Campaign Champion: Leverage your strong background in demand generation, digital marketing, impactful events, and holistic integrated campaigns.\n\n - Data-Driven Decision Maker: Utilize your strong analytical capabilities to actively make strategic decisions with data, rather than just justifying them after the fact.\n\n - Globetrotting Leader: Manage budgets and agencies across multiple markets with exceptional stakeholder skills, and travel regularly across key EMEA markets (UK, Germany, France) with quarterly trips to our headquarters.\n\n\n\n\nOUR HYBRID WORK PHILOSOPHY 🤝\n\nGreat work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.\n\n\n\n\nOUR TOTAL REWARDS PHILOSOPHY 🎉\n\nOur Total Rewards Philosophy centers around three core areas to reward and care for our People:\n\n - Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.\n\n - Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.\n\n - Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.\n   \n\n\n\n\nOUR PROMISE TO YOU 😍\n\n - Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.\n\n - Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.\n\n - Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!\n\n - Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!\n\n - Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.\n\n\n\n\nABOUT DOCEBO 💙\n\nAt Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO https://www.docebo.inc/home/default.aspx), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world. \n\n\n\nDocebo is an Equal Employment Opportunity employer https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.\n\nAs a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.\n\nAny individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to their recruiter directly. "},{"id":"8db6d80e-2327-45a7-bfd3-6967d30083ab","title":"Junior Cloud Engineer","department":"Engineering","team":"Cloud Engineering","employmentType":"FullTime","location":"Biassono, Italy","secondaryLocations":[{"location":"Milan, Italy","address":{"postalAddress":{"addressCountry":"Italy","addressLocality":"Milan"}}}],"publishedAt":"2026-10-02T09:36:50.662+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"20853","addressRegion":"MB","streetAddress":"Via Parco, 47","addressCountry":"Italy","addressLocality":"Biassono"}},"jobUrl":"https://jobs.ashbyhq.com/docebo/8db6d80e-2327-45a7-bfd3-6967d30083ab","applyUrl":"https://jobs.ashbyhq.com/docebo/8db6d80e-2327-45a7-bfd3-6967d30083ab/application","descriptionHtml":"<p style=\"min-height:1.5em\"><strong>Artificial Intelligence. Actual Impact.</strong></p><p style=\"min-height:1.5em\">At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.<br /></p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the <strong>Docebo Heart</strong>: trust by default, assume positive intent, and create space for different perspectives to thrive.<br /></p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.<br /><br /></p><h2>🚀 The Adventure Ahead</h2><p style=\"min-height:1.5em\">Ready to launch your cloud engineering journey by helping power the future of enterprise learning? As a Cloud Engineer I at Docebo, you won’t just keep systems running—you'll collaborate with seasoned mentors to automate, secure, and scale our multi-tenant AWS cloud environments. You will play a vital role in keeping our platforms robust, compliant, and rock-solid for millions of users worldwide. If you're eager to turn complex infrastructure challenges into seamless, high-impact performance, your next big adventure starts here!</p><p style=\"min-height:1.5em\"></p><h2>🛠️ The Day-to-Day</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Build the Foundation:</strong> Implement defined AWS compute, storage, networking, and IAM changes alongside senior engineers using best-in-class multi-tenant patterns.</p></li><li><p style=\"min-height:1.5em\"><strong>Automate Everything:</strong> Craft and refine Infrastructure-as-Code (Terraform, CloudFormation) modules and scripts to streamline routine provisioning, maintenance, and backups.</p></li><li><p style=\"min-height:1.5em\"><strong>Master Observability:</strong> Configure dynamic dashboards and alerts in tools like Datadog and CloudWatch to keep a proactive finger on overall system health.</p></li><li><p style=\"min-height:1.5em\"><strong>Troubleshoot &amp; Resolve:</strong> Dive into non-production environments to investigate issues, analyze logs and metrics, apply targeted fixes, and escalate complex puzzles when needed.</p></li><li><p style=\"min-height:1.5em\"><strong>Drive Cross-Functional Synergy:</strong> Collaborate closely with Product Engineering and Site Reliability Engineering (SRE) teams to translate requirements into smooth cloud changes.</p></li><li><p style=\"min-height:1.5em\"><strong>Guard the Castle:</strong> Support critical FedRAMP system patching routines, monitor security compliance dashboards, and take swift action to resolve vulnerabilities.</p></li><li><p style=\"min-height:1.5em\"><strong>Document for Success:</strong> Create clear runbooks, configuration updates, and script documentation so the entire team can easily reuse and build upon your work.</p></li></ul><h2>⚡ Your Superpowers</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Solid Educational Foundation:</strong> A Bachelor’s degree in Computer Science, Software Engineering, Information Systems, or equivalent hands-on project experience.</p></li><li><p style=\"min-height:1.5em\"><strong>Early Cloud Craft:</strong> 1–2 years of experience or project work in cloud or infrastructure engineering, with exposure to AWS (or another major cloud provider).</p></li><li><p style=\"min-height:1.5em\"><strong>Tooling &amp; Scripting Chops:</strong> Comfort navigating Linux, writing scripts in Bash or Python, and managing code using Git alongside CI/CD tools like GitLab CI or Jenkins.</p></li><li><p style=\"min-height:1.5em\"><strong>Incurable Curiosity:</strong> A high interest in modern containerization (Docker, Kubernetes) and Infrastructure-as-Code tools such as Terraform or CloudFormation.</p></li><li><p style=\"min-height:1.5em\"><strong>Growth Mindset:</strong> A strong problem-solving approach paired with an enthusiastic drive to continually elevate your cloud engineering skills.</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>Our Hybrid Work Philosophy 🤝</strong></h2><p style=\"min-height:1.5em\">Great work can happen anywhere but coming together helps us go further. Our team spends <strong>three days</strong> a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other <strong>at either our Milan or Biassono location</strong>. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.</p><div style=\"min-height:1.2em;margin-top:0px;margin-bottom:0px\"> </div><h2><strong>Our Total Rewards Philosophy</strong> 🎉</h2><p style=\"min-height:1.5em\">Our Total Rewards Philosophy centers around three core areas to reward and care for our People:</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Rewarding Impact: </strong>We lead with competitive pay to reward the impact, skills and traits that fuel our success.</p></li><li><p style=\"min-height:1.5em\"><strong>Fostering Holistic Wellbeing: </strong>We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.</p></li><li><p style=\"min-height:1.5em\"><strong>Empowering Our Talent Culture: </strong>We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.</p></li></ul><div style=\"min-height:1.2em;margin-top:0px;margin-bottom:0px\"> </div><h2><strong>Our Promise to You </strong>😍</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Financial Wellness:</strong> Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.</p></li><li><p style=\"min-height:1.5em\"><strong>Your Well-Being, Covered: </strong>You’ll get access to health benefits, so you can get the care you need when you need it.</p></li><li><p style=\"min-height:1.5em\"><strong>Rest, Relax, Repeat: </strong>Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!</p></li><li><p style=\"min-height:1.5em\"><strong>Family First</strong>: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!</p></li><li><p style=\"min-height:1.5em\"><strong>Fuel for Your Day:</strong> Receive a meal voucher for every working day, so you can focus on doing your best work while enjoying a meal that keeps you energized.</p></li><li><p style=\"min-height:1.5em\"><strong>Connections That Count:</strong> Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.</p></li></ul>","descriptionPlain":"Artificial Intelligence. Actual Impact.\n\nAt Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.\n\n\n\n\nWe’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.\n\n\n\n\nSo… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.\n\n\n\n\n🚀 THE ADVENTURE AHEAD\n\nReady to launch your cloud engineering journey by helping power the future of enterprise learning? As a Cloud Engineer I at Docebo, you won’t just keep systems running—you'll collaborate with seasoned mentors to automate, secure, and scale our multi-tenant AWS cloud environments. You will play a vital role in keeping our platforms robust, compliant, and rock-solid for millions of users worldwide. If you're eager to turn complex infrastructure challenges into seamless, high-impact performance, your next big adventure starts here!\n\n\n\n\n🛠️ THE DAY-TO-DAY\n\n - Build the Foundation: Implement defined AWS compute, storage, networking, and IAM changes alongside senior engineers using best-in-class multi-tenant patterns.\n\n - Automate Everything: Craft and refine Infrastructure-as-Code (Terraform, CloudFormation) modules and scripts to streamline routine provisioning, maintenance, and backups.\n\n - Master Observability: Configure dynamic dashboards and alerts in tools like Datadog and CloudWatch to keep a proactive finger on overall system health.\n\n - Troubleshoot & Resolve: Dive into non-production environments to investigate issues, analyze logs and metrics, apply targeted fixes, and escalate complex puzzles when needed.\n\n - Drive Cross-Functional Synergy: Collaborate closely with Product Engineering and Site Reliability Engineering (SRE) teams to translate requirements into smooth cloud changes.\n\n - Guard the Castle: Support critical FedRAMP system patching routines, monitor security compliance dashboards, and take swift action to resolve vulnerabilities.\n\n - Document for Success: Create clear runbooks, configuration updates, and script documentation so the entire team can easily reuse and build upon your work.\n\n\n⚡ YOUR SUPERPOWERS\n\n - Solid Educational Foundation: A Bachelor’s degree in Computer Science, Software Engineering, Information Systems, or equivalent hands-on project experience.\n\n - Early Cloud Craft: 1–2 years of experience or project work in cloud or infrastructure engineering, with exposure to AWS (or another major cloud provider).\n\n - Tooling & Scripting Chops: Comfort navigating Linux, writing scripts in Bash or Python, and managing code using Git alongside CI/CD tools like GitLab CI or Jenkins.\n\n - Incurable Curiosity: A high interest in modern containerization (Docker, Kubernetes) and Infrastructure-as-Code tools such as Terraform or CloudFormation.\n\n - Growth Mindset: A strong problem-solving approach paired with an enthusiastic drive to continually elevate your cloud engineering skills.\n\n\n\n\nOUR HYBRID WORK PHILOSOPHY 🤝\n\nGreat work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other at either our Milan or Biassono location. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.\n\n \n\n\nOUR TOTAL REWARDS PHILOSOPHY 🎉\n\nOur Total Rewards Philosophy centers around three core areas to reward and care for our People:\n\n - Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.\n\n - Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.\n\n - Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.\n\n \n\n\nOUR PROMISE TO YOU 😍\n\n - Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.\n\n - Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.\n\n - Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!\n\n - Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!\n\n - Fuel for Your Day: Receive a meal voucher for every working day, so you can focus on doing your best work while enjoying a meal that keeps you energized.\n\n - Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long."},{"id":"02b5522d-5700-4040-9066-43b2c1d87d97","title":"Deal Desk Specialist","department":"Finance","team":"Finance","employmentType":"FullTime","location":"Toronto, Ontario","secondaryLocations":[],"publishedAt":"2026-07-23T20:09:19.727+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"M5J 1R7","addressRegion":"Ontario","streetAddress":"55 York Street, 12th Floor","addressCountry":"Canada","addressLocality":"Toronto"}},"jobUrl":"https://jobs.ashbyhq.com/docebo/02b5522d-5700-4040-9066-43b2c1d87d97","applyUrl":"https://jobs.ashbyhq.com/docebo/02b5522d-5700-4040-9066-43b2c1d87d97/application","descriptionHtml":"<p style=\"min-height:1.5em\"><strong>Artificial Intelligence. Actual Impact.</strong></p><p style=\"min-height:1.5em\">At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.<br /></p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the <strong>Docebo Heart</strong>: trust by default, assume positive intent, and create space for different perspectives to thrive.<br /></p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.<br /><br /></p><h2>🚀 The Adventure Ahead</h2><p style=\"min-height:1.5em\">As a <strong>Deal Desk Specialist</strong>, you'll play a key role in supporting Docebo's North American Sales and Account Management teams throughout the deal lifecycle. You'll partner closely with Sales, Finance, Legal, and Operations to review and structure deals, ensure pricing and commercial terms are accurate, and help move opportunities through the approval and contracting process.</p><p style=\"min-height:1.5em\">This is a hands-on, cross-functional role for someone who enjoys working with numbers, solving problems, navigating processes, and finding practical solutions in a fast-paced SaaS environment.</p><p style=\"min-height:1.5em\">Reporting to the <strong>Director of Pricing &amp; Renewals Management</strong>, you'll help ensure our deals are accurate, compliant with company policies, and able to move efficiently from proposal to signature.s.</p><p style=\"min-height:1.5em\"></p><h2>📅 The Day-to-Day</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Manage Deal Desk requests:</strong> Own the day-to-day Deal Desk workflow for North America, supporting Sales and Account Management teams from initial request through final approval.</p></li><li><p style=\"min-height:1.5em\"><strong>Review pricing and deal structure:</strong> Review quotes, pricing, discounts, and deal structures to ensure accuracy and alignment with Docebo's commercial policies.</p></li><li><p style=\"min-height:1.5em\"><strong>Navigate approvals:</strong> Help Sales teams understand approval requirements and coordinate with the appropriate stakeholders to keep deals moving.</p></li><li><p style=\"min-height:1.5em\"><strong>Partner cross-functionally:</strong> Work closely with Sales, Finance, Legal, and Operations to resolve questions and address non-standard pricing, terms, and contract requests.</p></li><li><p style=\"min-height:1.5em\"><strong>Ensure accuracy:</strong> Review orders and deal documentation for completeness and accuracy before they move forward.</p></li><li><p style=\"min-height:1.5em\"><strong>Support renewals:</strong> Partner with the Renewals team on pricing, commercial terms, and approval requirements for customer renewals.</p></li><li><p style=\"min-height:1.5em\"><strong>Maintain documentation:</strong> Keep playbooks, templates, pricing resources, and process documentation accurate and up to date.</p></li><li><p style=\"min-height:1.5em\"><strong>Improve processes:</strong> Identify opportunities to simplify workflows, reduce friction, and improve the overall Deal Desk experience.</p></li><li><p style=\"min-height:1.5em\"><strong>Be a trusted partner:</strong> Build strong relationships with Sales and cross-functional stakeholders while providing timely, practical guidance on deal-related questions.</p></li></ul><p style=\"min-height:1.5em\"></p><h2>⚡ Your Superpowers</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Relevant experience:</strong> 2+ years of experience in Deal Desk, Sales Operations, Revenue Operations, Commercial Operations, Finance, or a related function. SaaS experience is a plus.</p></li><li><p style=\"min-height:1.5em\"><strong>Analytical mindset:</strong> You're comfortable working with numbers, reviewing pricing and deal structures, and identifying discrepancies or potential risks.</p></li><li><p style=\"min-height:1.5em\"><strong>Strong attention to detail:</strong> You take pride in accurate work and can manage multiple requests without losing sight of the details.</p></li><li><p style=\"min-height:1.5em\"><strong>Problem-solving skills:</strong> You enjoy navigating ambiguous situations, researching answers, and finding practical solutions.</p></li><li><p style=\"min-height:1.5em\"><strong>Cross-functional communication:</strong> You're comfortable partnering with Sales, Finance, Legal, and Operations and can clearly communicate requirements and decisions.</p></li><li><p style=\"min-height:1.5em\"><strong>CRM experience:</strong> Experience working in Salesforce or another CRM is strongly preferred.</p></li><li><p style=\"min-height:1.5em\"><strong>Excel/Sheets skills:</strong> Comfortable working with Excel or Google Sheets, including analyzing data and working with formulas.</p></li><li><p style=\"min-height:1.5em\"><strong>Organization:</strong> You can prioritize competing requests, manage deadlines, and keep work moving in a fast-paced environment.</p></li><li><p style=\"min-height:1.5em\"><strong>SaaS experience:</strong> Experience working within a SaaS or technology company is preferred but not required.</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>Our Hybrid Work Philosophy 🤝</strong></h2><p style=\"min-height:1.5em\">Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.</p><p style=\"min-height:1.5em\"></p><h2><strong>Our Total Rewards Philosophy</strong> 🎉</h2><p style=\"min-height:1.5em\">Our Total Rewards Philosophy centers around three core areas to reward and care for our People:</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Rewarding Impact: </strong>We lead with competitive pay to reward the impact, skills and traits that fuel our success.</p></li><li><p style=\"min-height:1.5em\"><strong>Fostering Holistic Wellbeing: </strong>We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.</p></li><li><p style=\"min-height:1.5em\"><strong>Empowering Our Talent Culture: </strong>We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.<br /></p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>Our Promise to You </strong>😍</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Financial Wellness:</strong> Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.</p></li><li><p style=\"min-height:1.5em\"><strong>Your Well-Being, Covered: </strong>You’ll get access to health benefits, so you can get the care you need when you need it.</p></li><li><p style=\"min-height:1.5em\"><strong>Rest, Relax, Repeat: </strong>Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!</p></li><li><p style=\"min-height:1.5em\"><strong>Family First</strong>: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!</p></li><li><p style=\"min-height:1.5em\"><strong>Connections That Count:</strong> Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>About Docebo</strong> 💙</h2><p style=\"min-height:1.5em\">At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (<a target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"postings-link\" href=\"https://www.docebo.inc/home/default.aspx\"><u>TSX: DCBO &amp; NASDAQ: DCBO</u></a>), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—<strong>Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection</strong>—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world. </p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">Docebo is an <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf\">Equal Employment Opportunity employer</a>. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.</p><p style=\"min-height:1.5em\">As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.</p><p style=\"min-height:1.5em\">Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to their recruiter directly. </p>","descriptionPlain":"Artificial Intelligence. Actual Impact.\n\nAt Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.\n\n\n\n\nWe’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.\n\n\n\n\nSo… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.\n\n\n\n\n🚀 THE ADVENTURE AHEAD\n\nAs a Deal Desk Specialist, you'll play a key role in supporting Docebo's North American Sales and Account Management teams throughout the deal lifecycle. You'll partner closely with Sales, Finance, Legal, and Operations to review and structure deals, ensure pricing and commercial terms are accurate, and help move opportunities through the approval and contracting process.\n\nThis is a hands-on, cross-functional role for someone who enjoys working with numbers, solving problems, navigating processes, and finding practical solutions in a fast-paced SaaS environment.\n\nReporting to the Director of Pricing & Renewals Management, you'll help ensure our deals are accurate, compliant with company policies, and able to move efficiently from proposal to signature.s.\n\n\n\n\n📅 THE DAY-TO-DAY\n\n - Manage Deal Desk requests: Own the day-to-day Deal Desk workflow for North America, supporting Sales and Account Management teams from initial request through final approval.\n\n - Review pricing and deal structure: Review quotes, pricing, discounts, and deal structures to ensure accuracy and alignment with Docebo's commercial policies.\n\n - Navigate approvals: Help Sales teams understand approval requirements and coordinate with the appropriate stakeholders to keep deals moving.\n\n - Partner cross-functionally: Work closely with Sales, Finance, Legal, and Operations to resolve questions and address non-standard pricing, terms, and contract requests.\n\n - Ensure accuracy: Review orders and deal documentation for completeness and accuracy before they move forward.\n\n - Support renewals: Partner with the Renewals team on pricing, commercial terms, and approval requirements for customer renewals.\n\n - Maintain documentation: Keep playbooks, templates, pricing resources, and process documentation accurate and up to date.\n\n - Improve processes: Identify opportunities to simplify workflows, reduce friction, and improve the overall Deal Desk experience.\n\n - Be a trusted partner: Build strong relationships with Sales and cross-functional stakeholders while providing timely, practical guidance on deal-related questions.\n\n\n\n\n⚡ YOUR SUPERPOWERS\n\n - Relevant experience: 2+ years of experience in Deal Desk, Sales Operations, Revenue Operations, Commercial Operations, Finance, or a related function. SaaS experience is a plus.\n\n - Analytical mindset: You're comfortable working with numbers, reviewing pricing and deal structures, and identifying discrepancies or potential risks.\n\n - Strong attention to detail: You take pride in accurate work and can manage multiple requests without losing sight of the details.\n\n - Problem-solving skills: You enjoy navigating ambiguous situations, researching answers, and finding practical solutions.\n\n - Cross-functional communication: You're comfortable partnering with Sales, Finance, Legal, and Operations and can clearly communicate requirements and decisions.\n\n - CRM experience: Experience working in Salesforce or another CRM is strongly preferred.\n\n - Excel/Sheets skills: Comfortable working with Excel or Google Sheets, including analyzing data and working with formulas.\n\n - Organization: You can prioritize competing requests, manage deadlines, and keep work moving in a fast-paced environment.\n\n - SaaS experience: Experience working within a SaaS or technology company is preferred but not required.\n\n\n\n\nOUR HYBRID WORK PHILOSOPHY 🤝\n\nGreat work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.\n\n\n\n\nOUR TOTAL REWARDS PHILOSOPHY 🎉\n\nOur Total Rewards Philosophy centers around three core areas to reward and care for our People:\n\n - Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.\n\n - Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.\n\n - Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.\n   \n\n\n\n\nOUR PROMISE TO YOU 😍\n\n - Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.\n\n - Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.\n\n - Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!\n\n - Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!\n\n - Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.\n\n\n\n\nABOUT DOCEBO 💙\n\nAt Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO https://www.docebo.inc/home/default.aspx), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world. \n\n\n\nDocebo is an Equal Employment Opportunity employer https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.\n\nAs a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.\n\nAny individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to their recruiter directly. "},{"id":"c5763837-c5e5-4df5-a3c3-0b553fae3fc0","title":"Cybersecurity Compliance Specialist","department":"Information Technology and Security","team":"Security","employmentType":"FullTime","location":"Toronto, Ontario","secondaryLocations":[],"publishedAt":"2026-09-23T22:04:01.693+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"M5J 1R7","addressRegion":"Ontario","streetAddress":"55 York Street, 12th Floor","addressCountry":"Canada","addressLocality":"Toronto"}},"jobUrl":"https://jobs.ashbyhq.com/docebo/c5763837-c5e5-4df5-a3c3-0b553fae3fc0","applyUrl":"https://jobs.ashbyhq.com/docebo/c5763837-c5e5-4df5-a3c3-0b553fae3fc0/application","descriptionHtml":"<p style=\"min-height:1.5em\"><strong>Artificial Intelligence. Actual Impact.</strong></p><p style=\"min-height:1.5em\">At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.<br /></p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the <strong>Docebo Heart</strong>: trust by default, assume positive intent, and create space for different perspectives to thrive.<br /></p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.<br /><br /></p><h2><strong>🚀 The Adventure Ahead</strong></h2><p style=\"min-height:1.5em\">As our <strong>Cybersecurity Compliance Specialist</strong>, you will be the front-line champion and strategist safeguarding Docebo's security posture and driving customer trust. You will bridge the gap between technical rigor and client confidence, translating complex compliance frameworks (like NIS2, NIST, GDPR, ISO, SOC, and FedRAMP) into competitive advantages. In this role, your work directly accelerates deal cycles, empowers our sales and legal teams, and ensures our global SaaS ecosystem remains fortress-secure.</p><div style=\"min-height:1.2em;margin-top:0px;margin-bottom:0px\"> </div><h2><strong>⚡ The Day-to-Day</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Champion Customer Trust:</strong> Respond to prospect and customer security requests, review RFIs/RFQs, and deliver flawless responses regarding Docebo's compliance and security posture.</p></li><li><p style=\"min-height:1.5em\"><strong>Drive Compliance &amp; CAPs:</strong> Tackle customer security questionnaires head-on and collaborate internally to establish Corrective Action Plans (CAPs) for outstanding requirements.</p></li><li><p style=\"min-height:1.5em\"><strong>Power Legal Alignment:</strong> Partner with the Docebo legal team to review Customer Agreements, Terms &amp; Conditions, and Data Processing Addendums, seamlessly mapping client requirements to standard processes.</p></li><li><p style=\"min-height:1.5em\"><strong>Spearhead Audit Readiness:</strong> Lead and support annual customer audits while partnering with the GRC team during SOC2, ISO (27001, 9001, 42001), and NIS2 assessments.</p></li><li><p style=\"min-height:1.5em\"><strong>Automate for Efficiency:</strong> Leverage AI tools and basic programming capabilities to automate internal processes and optimize compliance workflows.</p></li><li><p style=\"min-height:1.5em\"><strong>Publish &amp; Curate Insights:</strong> Organize internal compliance documentation and publish up-to-date materials directly to Docebo’s \"trust pages\" using platforms like Vanta.</p></li><li><p style=\"min-height:1.5em\"><strong>Evaluate Vendor Risk:</strong> Support third-party vendor risk assessments, monitor security controls, and maintain management reporting dashboards to mitigate external supplier risks.</p><div style=\"min-height:1.2em;margin-top:0px;margin-bottom:0px\"> </div></li></ul><h2><strong>🦸 Your Superpowers</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Proven SaaS Expertise:</strong> 4+ years of hands-on experience supporting security activities, audits, and compliance in SaaS environments, backed by a Bachelor's degree in Computer Science or a related field.</p></li><li><p style=\"min-height:1.5em\"><strong>Cloud &amp; Privacy Mastery:</strong> Solid working knowledge of cloud environments (AWS, Azure, GCloud) alongside data privacy regulations like GDPR, CCPA, and PIPEDA.</p></li><li><p style=\"min-height:1.5em\"><strong>Framework Fluent:</strong> Deep familiarity with security and compliance standards including ISO/IEC (27001, 27017, 27018, 27701, 9001, 42001), SOC 2, PCI, NIS2, and CFR21 Part 11.</p></li><li><p style=\"min-height:1.5em\"><strong>Technical Savvy &amp; Automation Mindset:</strong> Basic coding skills and hands-on experience with modern security governance platforms like Vanta and 1UP.</p></li><li><p style=\"min-height:1.5em\"><strong>Articulate Communicator:</strong> Exceptional written and verbal English communication skills, with a knack for translating complex technical concepts into clear customer answers.</p></li><li><p style=\"min-height:1.5em\"><strong>Problem-Solver Extraordinaire:</strong> Proactive, adaptable, and deeply passionate about the intersection of technology, business, and enterprise learning.</p><div style=\"min-height:1.2em;margin-top:0px;margin-bottom:0px\"> </div></li></ul><h2><strong>🌟 Bonus Points</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Certified Specialist:</strong> Holding certifications such as CISA, CIPP (or CIPT), or CompTIA Security+.</p></li><li><p style=\"min-height:1.5em\"><strong>FedRAMP Familiarity:</strong> Basic understanding and exposure to the FedRAMP framework.</p></li><li><p style=\"min-height:1.5em\"><strong>Advanced Academic Background:</strong> Specialized degree focus in Information Security or Auditing.</p><div style=\"min-height:1.2em;margin-top:0px;margin-bottom:0px\"> </div></li></ul><h2><strong>🧭 Our Interview Process</strong></h2><p style=\"min-height:1.5em\"><strong>Step 1:</strong> We’ll kick things off with a 30-minute video call with a member of our Talent team. We’ll get to know you, share more about the role and team, and make sure we’re aligned.</p><p style=\"min-height:1.5em\"><strong>Step 2:</strong> A 60-minute video call with the hiring manager, where they’ll dig deeper into your experience, approach, and what excites you most about this opportunity.</p><p style=\"min-height:1.5em\"><strong>Step 3:</strong> A 45-minute practical case study/technical discussion with key members of the Compliance &amp; GRC team.</p><p style=\"min-height:1.5em\"><strong>Step 4:</strong> A final 30-minute chat with our Security Leadership team to discuss long-term vision, growth, and team alignment.</p><div style=\"min-height:1.2em;margin-top:0px;margin-bottom:0px\"> </div><h2><strong>Our Hybrid Work Philosophy 🤝</strong></h2><p style=\"min-height:1.5em\">Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.</p><div style=\"min-height:1.2em;margin-top:0px;margin-bottom:0px\"> </div><h2><strong>Our Total Rewards Philosophy</strong> 🎉</h2><p style=\"min-height:1.5em\">Our Total Rewards Philosophy centers around three core areas to reward and care for our People:</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Rewarding Impact: </strong>We lead with competitive pay to reward the impact, skills and traits that fuel our success.</p></li><li><p style=\"min-height:1.5em\"><strong>Fostering Holistic Wellbeing: </strong>We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.</p></li><li><p style=\"min-height:1.5em\"><strong>Empowering Our Talent Culture: </strong>We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.</p></li></ul><div style=\"min-height:1.2em;margin-top:0px;margin-bottom:0px\"> </div><h2><strong>Our Promise to You </strong>😍</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Financial Wellness:</strong> Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.</p></li><li><p style=\"min-height:1.5em\"><strong>Your Well-Being, Covered: </strong>You’ll get access to health benefits, so you can get the care you need when you need it.</p></li><li><p style=\"min-height:1.5em\"><strong>Rest, Relax, Repeat: </strong>Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!</p></li><li><p style=\"min-height:1.5em\"><strong>Family First</strong>: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!</p></li><li><p style=\"min-height:1.5em\"><strong>Fuel for Your Day:</strong> Receive a meal voucher for every working day, so you can focus on doing your best work while enjoying a meal that keeps you energized.</p></li><li><p style=\"min-height:1.5em\"><strong>Connections That Count:</strong> Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.</p></li></ul>","descriptionPlain":"Artificial Intelligence. Actual Impact.\n\nAt Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.\n\n\n\n\nWe’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.\n\n\n\n\nSo… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.\n\n\n\n\n🚀 THE ADVENTURE AHEAD\n\nAs our Cybersecurity Compliance Specialist, you will be the front-line champion and strategist safeguarding Docebo's security posture and driving customer trust. You will bridge the gap between technical rigor and client confidence, translating complex compliance frameworks (like NIS2, NIST, GDPR, ISO, SOC, and FedRAMP) into competitive advantages. In this role, your work directly accelerates deal cycles, empowers our sales and legal teams, and ensures our global SaaS ecosystem remains fortress-secure.\n\n \n\n\n⚡ THE DAY-TO-DAY\n\n - Champion Customer Trust: Respond to prospect and customer security requests, review RFIs/RFQs, and deliver flawless responses regarding Docebo's compliance and security posture.\n\n - Drive Compliance & CAPs: Tackle customer security questionnaires head-on and collaborate internally to establish Corrective Action Plans (CAPs) for outstanding requirements.\n\n - Power Legal Alignment: Partner with the Docebo legal team to review Customer Agreements, Terms & Conditions, and Data Processing Addendums, seamlessly mapping client requirements to standard processes.\n\n - Spearhead Audit Readiness: Lead and support annual customer audits while partnering with the GRC team during SOC2, ISO (27001, 9001, 42001), and NIS2 assessments.\n\n - Automate for Efficiency: Leverage AI tools and basic programming capabilities to automate internal processes and optimize compliance workflows.\n\n - Publish & Curate Insights: Organize internal compliance documentation and publish up-to-date materials directly to Docebo’s \"trust pages\" using platforms like Vanta.\n\n - Evaluate Vendor Risk: Support third-party vendor risk assessments, monitor security controls, and maintain management reporting dashboards to mitigate external supplier risks.\n   \n    \n\n\n🦸 YOUR SUPERPOWERS\n\n - Proven SaaS Expertise: 4+ years of hands-on experience supporting security activities, audits, and compliance in SaaS environments, backed by a Bachelor's degree in Computer Science or a related field.\n\n - Cloud & Privacy Mastery: Solid working knowledge of cloud environments (AWS, Azure, GCloud) alongside data privacy regulations like GDPR, CCPA, and PIPEDA.\n\n - Framework Fluent: Deep familiarity with security and compliance standards including ISO/IEC (27001, 27017, 27018, 27701, 9001, 42001), SOC 2, PCI, NIS2, and CFR21 Part 11.\n\n - Technical Savvy & Automation Mindset: Basic coding skills and hands-on experience with modern security governance platforms like Vanta and 1UP.\n\n - Articulate Communicator: Exceptional written and verbal English communication skills, with a knack for translating complex technical concepts into clear customer answers.\n\n - Problem-Solver Extraordinaire: Proactive, adaptable, and deeply passionate about the intersection of technology, business, and enterprise learning.\n   \n    \n\n\n🌟 BONUS POINTS\n\n - Certified Specialist: Holding certifications such as CISA, CIPP (or CIPT), or CompTIA Security+.\n\n - FedRAMP Familiarity: Basic understanding and exposure to the FedRAMP framework.\n\n - Advanced Academic Background: Specialized degree focus in Information Security or Auditing.\n   \n    \n\n\n🧭 OUR INTERVIEW PROCESS\n\nStep 1: We’ll kick things off with a 30-minute video call with a member of our Talent team. We’ll get to know you, share more about the role and team, and make sure we’re aligned.\n\nStep 2: A 60-minute video call with the hiring manager, where they’ll dig deeper into your experience, approach, and what excites you most about this opportunity.\n\nStep 3: A 45-minute practical case study/technical discussion with key members of the Compliance & GRC team.\n\nStep 4: A final 30-minute chat with our Security Leadership team to discuss long-term vision, growth, and team alignment.\n\n \n\n\nOUR HYBRID WORK PHILOSOPHY 🤝\n\nGreat work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.\n\n \n\n\nOUR TOTAL REWARDS PHILOSOPHY 🎉\n\nOur Total Rewards Philosophy centers around three core areas to reward and care for our People:\n\n - Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.\n\n - Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.\n\n - Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.\n\n \n\n\nOUR PROMISE TO YOU 😍\n\n - Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.\n\n - Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.\n\n - Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!\n\n - Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!\n\n - Fuel for Your Day: Receive a meal voucher for every working day, so you can focus on doing your best work while enjoying a meal that keeps you energized.\n\n - Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long."},{"id":"13e774d6-74ca-438f-b448-48c2442b83b7","title":"Workplace Experience Manager","department":"People","team":"Employee Success","employmentType":"FullTime","location":"Milan, Italy","secondaryLocations":[],"publishedAt":"2026-10-26T17:16:54.938+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressCountry":"Italy","addressLocality":"Milan"}},"jobUrl":"https://jobs.ashbyhq.com/docebo/13e774d6-74ca-438f-b448-48c2442b83b7","applyUrl":"https://jobs.ashbyhq.com/docebo/13e774d6-74ca-438f-b448-48c2442b83b7/application","descriptionHtml":"<p style=\"min-height:1.5em\"><strong>Artificial Intelligence. Actual Impact.</strong></p><p style=\"min-height:1.5em\">At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.<br /></p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the <strong>Docebo Heart</strong>: trust by default, assume positive intent, and create space for different perspectives to thrive.<br /></p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.<br /><br /></p><h2><strong>🚀 The Adventure Ahead</strong></h2><p style=\"min-height:1.5em\">Step into the spotlight as the vibrant heart and soul of our Milan workplace! In this role, you will redefine what office culture feels like, blending high-touch hospitality with seamless day-to-day operations to build an environment where creativity and connection thrive. As the chief creator of memorable moments, you’ll directly shape how our employees, candidates, and global guests experience Docebo’s culture every single day. If you’re ready to bring boundless energy, turn everyday moments into extraordinary experiences, and make our Milan hub <em>the</em> place to be, this adventure is waiting for you!<br /><br /><strong>Note: </strong>This role will be based out of our Biassono office until the Milan is opened later this year.<br /><br /></p><h2><strong>🗓️ The Day-to-Day</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Lead the Charge:</strong> Own the daily operations and elevate the overall employee and visitor experience to world-class standards across the Milan office.</p></li><li><p style=\"min-height:1.5em\"><strong>Champion Hospitality:</strong> Create a warm, polished, and guest-centric environment that makes everyone who walks through our doors feel immediately welcomed and inspired.</p></li><li><p style=\"min-height:1.5em\"><strong>Curate the Magic:</strong> Own the office engagement calendar from end-to-end, bringing themed events, cultural celebrations, social gatherings, and wellness initiatives to life.</p></li><li><p style=\"min-height:1.5em\"><strong>Execute Seamless Events:</strong> Master event management from initial concept through budget planning, vendor sourcing, catering, decor, setup, and energetic onsite hosting.</p></li><li><p style=\"min-height:1.5em\"><strong>Build Vibrant Community:</strong> Develop innovative programming and interactive initiatives that encourage deep connection, cross-team collaboration, and office participation.</p></li><li><p style=\"min-height:1.5em\"><strong>Master Operations &amp; Budgeting:</strong> Oversee facility vendors, maintenance, supplies, access, and security while keeping invoices, purchase orders, and financial forecasting perfectly tuned.</p></li><li><p style=\"min-height:1.5em\"><strong>Drive Workplace Innovation:</strong> Partner with local leadership, global teams, and external partners to lead space planning, floor plans, emergency readiness, and creative office branding installations.<br /></p><p style=\"min-height:1.5em\"></p></li></ul><h2><strong>⚡ Your Superpowers</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Workplace &amp; Event Expertise:</strong> 5+ years of experience in workplace management, office operations, hospitality, or employee experience, with a proven track record of running an office independently.</p></li><li><p style=\"min-height:1.5em\"><strong>Hospitality-First Mindset:</strong> A genuine passion for bringing people together, paired with an infectious energy that elevates room dynamics and employee morale.</p></li><li><p style=\"min-height:1.5em\"><strong>Event Wizardry:</strong> Deep hands-on experience designing, planning, and hosting creative, high-quality, and unforgettable employee events.</p></li><li><p style=\"min-height:1.5em\"><strong>Organizational Mastery:</strong> Exceptional skills in budget oversight, vendor negotiations, project management, and rapid problem-solving under pressure.</p></li><li><p style=\"min-height:1.5em\"><strong>Proactive Ownership:</strong> A self-starter mindset who takes full pride and accountability in cultivating a polished, well-run workplace environment.</p></li><li><p style=\"min-height:1.5em\"><strong>Bilingual Communication:</strong> Professional fluency in both Italian and English, allowing you to connect effortlessly with local teams and global stakeholders.</p></li></ul><h2><br /><strong>🌟 Bonus Points</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Tech Industry Background:</strong> Prior experience navigating and thriving within a fast-paced, global technology organization.</p></li><li><p style=\"min-height:1.5em\"><strong>Space &amp; Project Design:</strong> Familiarity with workplace branding, space planning rollouts, or managing local facility renovation projects.</p></li></ul><div style=\"min-height:1.2em;margin-top:0px;margin-bottom:0px\"> </div><h2><strong>Our Total Rewards Philosophy</strong> 🎉</h2><p style=\"min-height:1.5em\">Our Total Rewards Philosophy centers around three core areas to reward and care for our People:</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Rewarding Impact: </strong>We lead with competitive pay to reward the impact, skills and traits that fuel our success.</p></li><li><p style=\"min-height:1.5em\"><strong>Fostering Holistic Wellbeing: </strong>We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.</p></li><li><p style=\"min-height:1.5em\"><strong>Empowering Our Talent Culture: </strong>We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.</p></li></ul><div style=\"min-height:1.2em;margin-top:0px;margin-bottom:0px\"> </div><h2><strong>Our Promise to You </strong>😍</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Financial Wellness:</strong> Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.</p></li><li><p style=\"min-height:1.5em\"><strong>Your Well-Being, Covered: </strong>You’ll get access to health benefits, so you can get the care you need when you need it.</p></li><li><p style=\"min-height:1.5em\"><strong>Rest, Relax, Repeat: </strong>Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!</p></li><li><p style=\"min-height:1.5em\"><strong>Family First</strong>: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!</p></li><li><p style=\"min-height:1.5em\"><strong>Connections That Count:</strong> Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.</p></li></ul><div style=\"min-height:1.2em;margin-top:0px;margin-bottom:0px\"> </div><h2><strong>About Docebo</strong> 💙</h2><p style=\"min-height:1.5em\">At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (<a target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"postings-link\" href=\"https://www.docebo.inc/home/default.aspx\"><u>TSX: DCBO &amp; NASDAQ: DCBO</u></a>), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—<strong>Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection</strong>—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world. </p><div style=\"min-height:1.2em;margin-top:0px;margin-bottom:0px\"> </div><p style=\"min-height:1.5em\">Docebo is an <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf\">Equal Employment Opportunity employer</a>. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.</p><p style=\"min-height:1.5em\">As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.</p><p style=\"min-height:1.5em\">Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to recruiting_accommodations@docebo.com. The email should also include the position you’re interested in.<br /></p>","descriptionPlain":"Artificial Intelligence. Actual Impact.\n\nAt Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.\n\n\n\n\nWe’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.\n\n\n\n\nSo… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.\n\n\n\n\n🚀 THE ADVENTURE AHEAD\n\nStep into the spotlight as the vibrant heart and soul of our Milan workplace! In this role, you will redefine what office culture feels like, blending high-touch hospitality with seamless day-to-day operations to build an environment where creativity and connection thrive. As the chief creator of memorable moments, you’ll directly shape how our employees, candidates, and global guests experience Docebo’s culture every single day. If you’re ready to bring boundless energy, turn everyday moments into extraordinary experiences, and make our Milan hub the place to be, this adventure is waiting for you!\n\nNote: This role will be based out of our Biassono office until the Milan is opened later this year.\n\n\n\n\n🗓️ THE DAY-TO-DAY\n\n - Lead the Charge: Own the daily operations and elevate the overall employee and visitor experience to world-class standards across the Milan office.\n\n - Champion Hospitality: Create a warm, polished, and guest-centric environment that makes everyone who walks through our doors feel immediately welcomed and inspired.\n\n - Curate the Magic: Own the office engagement calendar from end-to-end, bringing themed events, cultural celebrations, social gatherings, and wellness initiatives to life.\n\n - Execute Seamless Events: Master event management from initial concept through budget planning, vendor sourcing, catering, decor, setup, and energetic onsite hosting.\n\n - Build Vibrant Community: Develop innovative programming and interactive initiatives that encourage deep connection, cross-team collaboration, and office participation.\n\n - Master Operations & Budgeting: Oversee facility vendors, maintenance, supplies, access, and security while keeping invoices, purchase orders, and financial forecasting perfectly tuned.\n\n - Drive Workplace Innovation: Partner with local leadership, global teams, and external partners to lead space planning, floor plans, emergency readiness, and creative office branding installations.\n   \n   \n   \n\n\n⚡ YOUR SUPERPOWERS\n\n - Workplace & Event Expertise: 5+ years of experience in workplace management, office operations, hospitality, or employee experience, with a proven track record of running an office independently.\n\n - Hospitality-First Mindset: A genuine passion for bringing people together, paired with an infectious energy that elevates room dynamics and employee morale.\n\n - Event Wizardry: Deep hands-on experience designing, planning, and hosting creative, high-quality, and unforgettable employee events.\n\n - Organizational Mastery: Exceptional skills in budget oversight, vendor negotiations, project management, and rapid problem-solving under pressure.\n\n - Proactive Ownership: A self-starter mindset who takes full pride and accountability in cultivating a polished, well-run workplace environment.\n\n - Bilingual Communication: Professional fluency in both Italian and English, allowing you to connect effortlessly with local teams and global stakeholders.\n\n\n\n🌟 BONUS POINTS\n\n - Tech Industry Background: Prior experience navigating and thriving within a fast-paced, global technology organization.\n\n - Space & Project Design: Familiarity with workplace branding, space planning rollouts, or managing local facility renovation projects.\n\n \n\n\nOUR TOTAL REWARDS PHILOSOPHY 🎉\n\nOur Total Rewards Philosophy centers around three core areas to reward and care for our People:\n\n - Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.\n\n - Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.\n\n - Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.\n\n \n\n\nOUR PROMISE TO YOU 😍\n\n - Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.\n\n - Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.\n\n - Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!\n\n - Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!\n\n - Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.\n\n \n\n\nABOUT DOCEBO 💙\n\nAt Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO https://www.docebo.inc/home/default.aspx), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world. \n\n \n\nDocebo is an Equal Employment Opportunity employer https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.\n\nAs a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.\n\nAny individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to recruiting_accommodations@docebo.com. The email should also include the position you’re interested in.\n"},{"id":"6c6ced29-4d69-4e93-b808-e6aea83d87f3","title":"Salesforce Product Owner","department":"Information Technology and Security","team":"Information Technology","employmentType":"FullTime","location":"Toronto, Ontario","secondaryLocations":[],"publishedAt":"2026-10-02T20:14:17.162+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"M5J 1R7","addressRegion":"Ontario","streetAddress":"55 York Street, 12th Floor","addressCountry":"Canada","addressLocality":"Toronto"}},"jobUrl":"https://jobs.ashbyhq.com/docebo/6c6ced29-4d69-4e93-b808-e6aea83d87f3","applyUrl":"https://jobs.ashbyhq.com/docebo/6c6ced29-4d69-4e93-b808-e6aea83d87f3/application","descriptionHtml":"<p style=\"min-height:1.5em\"><strong>Artificial Intelligence. Actual Impact.</strong></p><p style=\"min-height:1.5em\">At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.<br /></p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the <strong>Docebo Heart</strong>: trust by default, assume positive intent, and create space for different perspectives to thrive.<br /></p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.<br /><br /></p><h2>The Adventure Ahead 🚀</h2><p style=\"min-height:1.5em\">Our Salesforce team is at the center of how Docebo sells, renews, and serves customers. We're investing in how it operates, and this is a net-new role we're adding to lead that change. We have strong senior technical talent on the team — what we're adding is a product owner who can set direction, manage stakeholders, and give that talent well-scoped work to build.</p><p style=\"min-height:1.5em\">You'll own the backlog and the priorities. You'll define the intake and process the team runs on. And you'll work shoulder-to-shoulder with our senior architects and admins as an advisor and partner — not to out-engineer them, but to make sure the team is solving the right problems in the right order, with the business bought in.</p><p style=\"min-height:1.5em\"></p><h2>The Day-to-Day 🛠️</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>The product backlog and priorities. </strong>Turn business needs into clear problem statements, user stories, and acceptance criteria. Prioritize with stakeholders so the team always knows what's next and why.</p></li><li><p style=\"min-height:1.5em\"><strong>Stakeholder management. </strong>Be the connective tissue between the Salesforce team and the business — Revenue Operations, Marketing, and Finance. Manage expectations, negotiate trade-offs, and bring the team into solution design early instead of receiving pre-baked requests.</p></li><li><p style=\"min-height:1.5em\"><strong>Process and ways of working. </strong>Define and stand up how the team intakes, prioritizes, and delivers work. Set the standard for a good request and make it stick, so work enters the team ready to build.</p></li><li><p style=\"min-height:1.5em\"><strong>Partnership with senior technical leads. </strong>Work with the team's architects and admins as an advisor and thought partner. You bring the product and process lens; they own the technical design. Together you keep the org healthy and the roadmap realistic.</p></li><li><p style=\"min-height:1.5em\"><strong>AI-driven innovation. </strong>Champion how the team uses AI to work smarter — from AI-assisted ticket triage and intake scoring to identifying where automation and AI can improve how Docebo runs on Salesforce.</p></li><li><p style=\"min-height:1.5em\"><strong>A seat at the table. </strong>Represent the Salesforce team when the business evaluates new tools, so decisions that affect the platform are made deliberately, not discovered later.</p></li></ul><h2>Your Superpowers ⚡</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Platform Depth:</strong> Proven experience as a Salesforce Architect, Senior Admin, or Business Analyst with the hands-on expertise needed to speak fluent platform and earn instant respect with technical leads.</p></li><li><p style=\"min-height:1.5em\"><strong>Product Ownership Mastery:</strong> Strong track record of running backlogs, scoping airtight requirements, prioritizing high-value features, and confidently saying \"no\" with strategic reasoning.</p></li><li><p style=\"min-height:1.5em\"><strong>Stakeholder Diplomacy:</strong> Exceptional ability to align competing business priorities across departments, negotiate trade-offs with senior leadership, and keep everyone bought into the plan.</p></li><li><p style=\"min-height:1.5em\"><strong>Process Architecture:</strong> Demonstrated success building lightweight, effective operating frameworks that bring structure and clarity to team workflows without adding bureaucratic bloat.</p></li><li><p style=\"min-height:1.5em\"><strong>Impactful Communication:</strong> Talent for translating technical complexities into business-friendly language for executives while keeping developers clear on the mission and priorities.</p></li><li><p style=\"min-height:1.5em\"><strong>AI-Forward Mindset:</strong> Natural curiosity and drive to leverage emerging AI solutions to optimize team operations and CRM efficiency.</p></li><li><p style=\"min-height:1.5em\"><strong>Governance Savvy:</strong> Deep comfort navigating regulated environments, including SOX controls, structured deployment schedules, and strict UAT standards.</p></li></ul><h2>Bonus Points 🌟</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Certified Expertise:</strong> Holding active Salesforce certifications (e.g., Administrator, Platform App Builder, or Architect track credentials).</p></li><li><p style=\"min-height:1.5em\"><strong>RevOps Synergy:</strong> Direct experience acting as the designated product owner partnering with a fast-paced Revenue Operations organization.</p></li><li><p style=\"min-height:1.5em\"><strong>Revenue Cloud Knowledge:</strong> Hands-on familiarity with Salesforce Revenue Cloud (CPQ/Billing) or leading complex billing system migrations.</p></li><li><p style=\"min-height:1.5em\"><strong>Applied AI Experience:</strong> Practical background implementing AI-driven workflows or tools within CRM or delivery environments.</p><p style=\"min-height:1.5em\"></p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>Our Hybrid Work Philosophy 🤝</strong></h2><p style=\"min-height:1.5em\">Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.</p><p style=\"min-height:1.5em\"></p><h2><strong>Our Total Rewards Philosophy</strong> 🎉</h2><p style=\"min-height:1.5em\">Our Total Rewards Philosophy centers around three core areas to reward and care for our People:</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Rewarding Impact: </strong>We lead with competitive pay to reward the impact, skills and traits that fuel our success.</p></li><li><p style=\"min-height:1.5em\"><strong>Fostering Holistic Wellbeing: </strong>We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.</p></li><li><p style=\"min-height:1.5em\"><strong>Empowering Our Talent Culture: </strong>We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.<br /></p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>Our Promise to You </strong>😍</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Financial Wellness:</strong> Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.</p></li><li><p style=\"min-height:1.5em\"><strong>Your Well-Being, Covered: </strong>You’ll get access to health benefits, so you can get the care you need when you need it.</p></li><li><p style=\"min-height:1.5em\"><strong>Rest, Relax, Repeat: </strong>Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!</p></li><li><p style=\"min-height:1.5em\"><strong>Family First</strong>: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!</p></li><li><p style=\"min-height:1.5em\"><strong>Connections That Count:</strong> Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>About Docebo</strong> 💙</h2><p style=\"min-height:1.5em\">At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (<a target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"postings-link\" href=\"https://www.docebo.inc/home/default.aspx\"><u>TSX: DCBO &amp; NASDAQ: DCBO</u></a>), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—<strong>Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection</strong>—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world. </p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">Docebo is an <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf\">Equal Employment Opportunity employer</a>. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.</p><p style=\"min-height:1.5em\">As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.</p><p style=\"min-height:1.5em\">Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to their recruiter directly. </p>","descriptionPlain":"Artificial Intelligence. Actual Impact.\n\nAt Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.\n\n\n\n\nWe’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.\n\n\n\n\nSo… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.\n\n\n\n\nTHE ADVENTURE AHEAD 🚀\n\nOur Salesforce team is at the center of how Docebo sells, renews, and serves customers. We're investing in how it operates, and this is a net-new role we're adding to lead that change. We have strong senior technical talent on the team — what we're adding is a product owner who can set direction, manage stakeholders, and give that talent well-scoped work to build.\n\nYou'll own the backlog and the priorities. You'll define the intake and process the team runs on. And you'll work shoulder-to-shoulder with our senior architects and admins as an advisor and partner — not to out-engineer them, but to make sure the team is solving the right problems in the right order, with the business bought in.\n\n\n\n\nTHE DAY-TO-DAY 🛠️\n\n - The product backlog and priorities. Turn business needs into clear problem statements, user stories, and acceptance criteria. Prioritize with stakeholders so the team always knows what's next and why.\n\n - Stakeholder management. Be the connective tissue between the Salesforce team and the business — Revenue Operations, Marketing, and Finance. Manage expectations, negotiate trade-offs, and bring the team into solution design early instead of receiving pre-baked requests.\n\n - Process and ways of working. Define and stand up how the team intakes, prioritizes, and delivers work. Set the standard for a good request and make it stick, so work enters the team ready to build.\n\n - Partnership with senior technical leads. Work with the team's architects and admins as an advisor and thought partner. You bring the product and process lens; they own the technical design. Together you keep the org healthy and the roadmap realistic.\n\n - AI-driven innovation. Champion how the team uses AI to work smarter — from AI-assisted ticket triage and intake scoring to identifying where automation and AI can improve how Docebo runs on Salesforce.\n\n - A seat at the table. Represent the Salesforce team when the business evaluates new tools, so decisions that affect the platform are made deliberately, not discovered later.\n\n\nYOUR SUPERPOWERS ⚡\n\n - Platform Depth: Proven experience as a Salesforce Architect, Senior Admin, or Business Analyst with the hands-on expertise needed to speak fluent platform and earn instant respect with technical leads.\n\n - Product Ownership Mastery: Strong track record of running backlogs, scoping airtight requirements, prioritizing high-value features, and confidently saying \"no\" with strategic reasoning.\n\n - Stakeholder Diplomacy: Exceptional ability to align competing business priorities across departments, negotiate trade-offs with senior leadership, and keep everyone bought into the plan.\n\n - Process Architecture: Demonstrated success building lightweight, effective operating frameworks that bring structure and clarity to team workflows without adding bureaucratic bloat.\n\n - Impactful Communication: Talent for translating technical complexities into business-friendly language for executives while keeping developers clear on the mission and priorities.\n\n - AI-Forward Mindset: Natural curiosity and drive to leverage emerging AI solutions to optimize team operations and CRM efficiency.\n\n - Governance Savvy: Deep comfort navigating regulated environments, including SOX controls, structured deployment schedules, and strict UAT standards.\n\n\nBONUS POINTS 🌟\n\n - Certified Expertise: Holding active Salesforce certifications (e.g., Administrator, Platform App Builder, or Architect track credentials).\n\n - RevOps Synergy: Direct experience acting as the designated product owner partnering with a fast-paced Revenue Operations organization.\n\n - Revenue Cloud Knowledge: Hands-on familiarity with Salesforce Revenue Cloud (CPQ/Billing) or leading complex billing system migrations.\n\n - Applied AI Experience: Practical background implementing AI-driven workflows or tools within CRM or delivery environments.\n   \n   \n\n\n\n\nOUR HYBRID WORK PHILOSOPHY 🤝\n\nGreat work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.\n\n\n\n\nOUR TOTAL REWARDS PHILOSOPHY 🎉\n\nOur Total Rewards Philosophy centers around three core areas to reward and care for our People:\n\n - Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.\n\n - Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.\n\n - Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.\n   \n\n\n\n\nOUR PROMISE TO YOU 😍\n\n - Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.\n\n - Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.\n\n - Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!\n\n - Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!\n\n - Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.\n\n\n\n\nABOUT DOCEBO 💙\n\nAt Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO https://www.docebo.inc/home/default.aspx), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world. \n\n\n\nDocebo is an Equal Employment Opportunity employer https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.\n\nAs a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.\n\nAny individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to their recruiter directly. "},{"id":"57d843bc-1da1-4566-912b-dbbafe33d24f","title":"Senior Product Engineer II - Frontend","department":"Engineering","team":"Product Engineering","employmentType":"FullTime","location":"Toronto, Ontario","secondaryLocations":[],"publishedAt":"2026-09-07T13:27:10.666+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"M5J 1R7","addressRegion":"Ontario","streetAddress":"55 York Street, 12th Floor","addressCountry":"Canada","addressLocality":"Toronto"}},"jobUrl":"https://jobs.ashbyhq.com/docebo/57d843bc-1da1-4566-912b-dbbafe33d24f","applyUrl":"https://jobs.ashbyhq.com/docebo/57d843bc-1da1-4566-912b-dbbafe33d24f/application","descriptionHtml":"<p style=\"min-height:1.5em\"><strong>Artificial Intelligence. Actual Impact.</strong></p><p style=\"min-height:1.5em\">At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.<br /></p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the <strong>Docebo Heart</strong>: trust by default, assume positive intent, and create space for different perspectives to thrive.<br /></p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.<br /><br /></p><h2>The Adventure Ahead 🚀 </h2><p style=\"min-height:1.5em\">As the <strong>Senior Product Engineer II</strong>, you bring expert-level proficiency in frontend engineering, building complex, high-quality product experiences with Angular and TypeScript. You own frontend features end-to-end — from architecture and state management through API integration, testing, performance, accessibility, and production deployment.</p><p style=\"min-height:1.5em\">While your primary expertise is frontend, you're comfortable crossing system boundaries when needed. You can understand service contracts, navigate backend code, and work effectively with PHP and TypeScript services to diagnose issues, evolve integrations, and deliver complete customer experiences without treating the backend as a black box.</p><p style=\"min-height:1.5em\">Beyond your technical output, you function as the de facto technical anchor of your squad. You don't hold a management title, but you drive frontend technical direction, mentor peers, coordinate across functions, and ensure your team ships high-quality software consistently. You're the person others turn to when frontend architecture gets complex, customer experiences span multiple systems, or delivery is at risk.</p><p style=\"min-height:1.5em\"></p><h2>The Day-to-Day ⚒️</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Architect the Experience:</strong> Drive complex, multi-sprint frontend initiatives, defining scalable component architecture, state management, integration patterns, and technical direction.</p></li><li><p style=\"min-height:1.5em\"><strong>Own the Experience End-to-End:</strong> Take customer-facing functionality from product and design requirements through implementation, API integration, automated testing, observability, and production deployment.</p></li><li><p style=\"min-height:1.5em\"><strong>Set the Standard:</strong> Write exemplary TypeScript code, establish reusable patterns and clear architectural boundaries, and make durable technical decisions that keep frontend systems scalable, maintainable, performant, and easy to evolve.</p></li><li><p style=\"min-height:1.5em\"><strong>Work Across Boundaries:</strong> Understand service and API contracts, navigate backend and integration code when needed, and partner effectively with engineers working in PHP, Node.js/TypeScript, and platform services to solve problems across the full request lifecycle.</p></li><li><p style=\"min-height:1.5em\"><strong>Anchor the Squad:</strong> Scope timelines, break down complex work, coordinate dependencies across product and platform teams, and maintain continuous delivery momentum across multiple sprints.</p></li><li><p style=\"min-height:1.5em\"><strong>Level Up the Team:</strong> Mentor engineers through design reviews, code reviews, pairing, and technical discussions while raising the bar for frontend testing, accessibility, performance, CI/CD, observability, and technical-debt management.</p></li><li><p style=\"min-height:1.5em\"><strong>Partner for Impact:</strong> Collaborate closely with Product, Design, QA, SRE, and platform engineers to translate customer problems into intuitive, reliable experiences and clearly communicate technical and UX tradeoffs.</p></li></ul><h2>Your Superpowers⚡️</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Frontend Expertise:</strong> 6+ years of software engineering experience with deep expertise building modern web applications using JavaScript or TypeScript and frameworks such as Angular, React, or similar.</p></li><li><p style=\"min-height:1.5em\"><strong>Architecture:</strong> Strong understanding of component architecture, application state, routing, reactive programming, design systems, frontend performance, accessibility, and the patterns required to evolve large-scale web applications.</p></li><li><p style=\"min-height:1.5em\"><strong>Product Engineering Mindset:</strong> A proven track record of owning customer-facing functionality from ambiguous requirements through polished production experiences, balancing engineering quality with usability and business outcomes.</p></li><li><p style=\"min-height:1.5em\"><strong>Integration Fluency:</strong> Comfortable working with REST APIs, service contracts, authentication, asynchronous workflows, and distributed systems, with the ability to navigate backend code to troubleshoot issues and safely evolve integrations.</p></li><li><p style=\"min-height:1.5em\"><strong>Engineering Excellence:</strong> Hands-on experience with automated testing across unit, integration, and E2E layers, alongside CI/CD, frontend observability, monitoring, performance optimization, and pragmatic technical-debt management.</p></li><li><p style=\"min-height:1.5em\"><strong>Technical Force Multiplier:</strong> Able to guide engineers through technical uncertainty, unblock complex frontend problems, establish reusable patterns, raise engineering standards, and mentor others through design discussions, code reviews, and pairing.</p></li><li><p style=\"min-height:1.5em\"><strong>Collaborative Communicator:</strong> Strong at working across Engineering, Product, Design, QA, and SRE, translating technical tradeoffs without jargon and constructively challenging decisions to deliver better customer experiences.</p></li></ul><h2>Bonus Points 🌟</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Design System Experience:</strong> Experience building or evolving shared component libraries and design systems across large applications or multiple product surfaces.</p></li><li><p style=\"min-height:1.5em\"><strong>Performance &amp; Accessibility:</strong> Strong knowledge of web performance, accessibility standards, browser behaviour, and the tooling used to measure and continuously improve frontend quality.</p></li><li><p style=\"min-height:1.5em\"><strong>Cross-Stack Curiosity:</strong> Experience making targeted changes to backend services or integration layers, particularly in PHP or Node.js/TypeScript environments.</p></li></ul><h2><strong>Our Stack 🛠️</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Our frontend product stack centers on <strong>Angular</strong> with products integrating with <strong>REST APIs, Node.js/TypeScript services, PHP-backed platform services, AWS, event-driven systems, relational databases, CI/CD, and modern observability tooling</strong>.</p><p style=\"min-height:1.5em\">Direct Angular experience is valuable, but <strong>strong engineers from comparable modern frontend ecosystems should still feel encouraged to apply</strong> if they have the fundamentals and track record to ramp quickly.</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>Our Hybrid Work Philosophy 🤝</strong></h2><p style=\"min-height:1.5em\">Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.</p><p style=\"min-height:1.5em\"></p><h2><strong>Our Total Rewards Philosophy</strong> 🎉</h2><p style=\"min-height:1.5em\">Our Total Rewards Philosophy centers around three core areas to reward and care for our People:</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Rewarding Impact: </strong>We lead with competitive pay to reward the impact, skills and traits that fuel our success.</p></li><li><p style=\"min-height:1.5em\"><strong>Fostering Holistic Wellbeing: </strong>We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.</p></li><li><p style=\"min-height:1.5em\"><strong>Empowering Our Talent Culture: </strong>We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.<br /></p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>Our Promise to You </strong>😍</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Financial Wellness:</strong> Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.</p></li><li><p style=\"min-height:1.5em\"><strong>Your Well-Being, Covered: </strong>You’ll get access to health benefits, so you can get the care you need when you need it.</p></li><li><p style=\"min-height:1.5em\"><strong>Rest, Relax, Repeat: </strong>Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!</p></li><li><p style=\"min-height:1.5em\"><strong>Family First</strong>: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!</p></li><li><p style=\"min-height:1.5em\"><strong>Connections That Count:</strong> Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>About Docebo</strong> 💙</h2><p style=\"min-height:1.5em\">At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (<a target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"postings-link\" href=\"https://www.docebo.inc/home/default.aspx\"><u>TSX: DCBO &amp; NASDAQ: DCBO</u></a>), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—<strong>Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection</strong>—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world. </p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">Docebo is an <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf\">Equal Employment Opportunity employer</a>. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.</p><p style=\"min-height:1.5em\">As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.</p><p style=\"min-height:1.5em\">Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to their recruiter directly. </p>","descriptionPlain":"Artificial Intelligence. Actual Impact.\n\nAt Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.\n\n\n\n\nWe’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.\n\n\n\n\nSo… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.\n\n\n\n\nTHE ADVENTURE AHEAD 🚀 \n\nAs the Senior Product Engineer II, you bring expert-level proficiency in frontend engineering, building complex, high-quality product experiences with Angular and TypeScript. You own frontend features end-to-end — from architecture and state management through API integration, testing, performance, accessibility, and production deployment.\n\nWhile your primary expertise is frontend, you're comfortable crossing system boundaries when needed. You can understand service contracts, navigate backend code, and work effectively with PHP and TypeScript services to diagnose issues, evolve integrations, and deliver complete customer experiences without treating the backend as a black box.\n\nBeyond your technical output, you function as the de facto technical anchor of your squad. You don't hold a management title, but you drive frontend technical direction, mentor peers, coordinate across functions, and ensure your team ships high-quality software consistently. You're the person others turn to when frontend architecture gets complex, customer experiences span multiple systems, or delivery is at risk.\n\n\n\n\nTHE DAY-TO-DAY ⚒️\n\n - Architect the Experience: Drive complex, multi-sprint frontend initiatives, defining scalable component architecture, state management, integration patterns, and technical direction.\n\n - Own the Experience End-to-End: Take customer-facing functionality from product and design requirements through implementation, API integration, automated testing, observability, and production deployment.\n\n - Set the Standard: Write exemplary TypeScript code, establish reusable patterns and clear architectural boundaries, and make durable technical decisions that keep frontend systems scalable, maintainable, performant, and easy to evolve.\n\n - Work Across Boundaries: Understand service and API contracts, navigate backend and integration code when needed, and partner effectively with engineers working in PHP, Node.js/TypeScript, and platform services to solve problems across the full request lifecycle.\n\n - Anchor the Squad: Scope timelines, break down complex work, coordinate dependencies across product and platform teams, and maintain continuous delivery momentum across multiple sprints.\n\n - Level Up the Team: Mentor engineers through design reviews, code reviews, pairing, and technical discussions while raising the bar for frontend testing, accessibility, performance, CI/CD, observability, and technical-debt management.\n\n - Partner for Impact: Collaborate closely with Product, Design, QA, SRE, and platform engineers to translate customer problems into intuitive, reliable experiences and clearly communicate technical and UX tradeoffs.\n\n\nYOUR SUPERPOWERS⚡️\n\n - Frontend Expertise: 6+ years of software engineering experience with deep expertise building modern web applications using JavaScript or TypeScript and frameworks such as Angular, React, or similar.\n\n - Architecture: Strong understanding of component architecture, application state, routing, reactive programming, design systems, frontend performance, accessibility, and the patterns required to evolve large-scale web applications.\n\n - Product Engineering Mindset: A proven track record of owning customer-facing functionality from ambiguous requirements through polished production experiences, balancing engineering quality with usability and business outcomes.\n\n - Integration Fluency: Comfortable working with REST APIs, service contracts, authentication, asynchronous workflows, and distributed systems, with the ability to navigate backend code to troubleshoot issues and safely evolve integrations.\n\n - Engineering Excellence: Hands-on experience with automated testing across unit, integration, and E2E layers, alongside CI/CD, frontend observability, monitoring, performance optimization, and pragmatic technical-debt management.\n\n - Technical Force Multiplier: Able to guide engineers through technical uncertainty, unblock complex frontend problems, establish reusable patterns, raise engineering standards, and mentor others through design discussions, code reviews, and pairing.\n\n - Collaborative Communicator: Strong at working across Engineering, Product, Design, QA, and SRE, translating technical tradeoffs without jargon and constructively challenging decisions to deliver better customer experiences.\n\n\nBONUS POINTS 🌟\n\n - Design System Experience: Experience building or evolving shared component libraries and design systems across large applications or multiple product surfaces.\n\n - Performance & Accessibility: Strong knowledge of web performance, accessibility standards, browser behaviour, and the tooling used to measure and continuously improve frontend quality.\n\n - Cross-Stack Curiosity: Experience making targeted changes to backend services or integration layers, particularly in PHP or Node.js/TypeScript environments.\n\n\nOUR STACK 🛠️\n\n - Our frontend product stack centers on Angular with products integrating with REST APIs, Node.js/TypeScript services, PHP-backed platform services, AWS, event-driven systems, relational databases, CI/CD, and modern observability tooling.\n   \n   Direct Angular experience is valuable, but strong engineers from comparable modern frontend ecosystems should still feel encouraged to apply if they have the fundamentals and track record to ramp quickly.\n\n\n\n\nOUR HYBRID WORK PHILOSOPHY 🤝\n\nGreat work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.\n\n\n\n\nOUR TOTAL REWARDS PHILOSOPHY 🎉\n\nOur Total Rewards Philosophy centers around three core areas to reward and care for our People:\n\n - Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.\n\n - Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.\n\n - Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.\n   \n\n\n\n\nOUR PROMISE TO YOU 😍\n\n - Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.\n\n - Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.\n\n - Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!\n\n - Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!\n\n - Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.\n\n\n\n\nABOUT DOCEBO 💙\n\nAt Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO https://www.docebo.inc/home/default.aspx), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world. \n\n\n\nDocebo is an Equal Employment Opportunity employer https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.\n\nAs a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.\n\nAny individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to their recruiter directly. "},{"id":"dc8b499b-169f-4cfc-be05-0df71f23a932","title":"Senior Product Engineer II - Fullstack ","department":"Engineering","team":"Product Engineering","employmentType":"FullTime","location":"Toronto, Ontario","secondaryLocations":[],"publishedAt":"2026-09-22T13:59:16.872+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"M5J 1R7","addressRegion":"Ontario","streetAddress":"55 York Street, 12th Floor","addressCountry":"Canada","addressLocality":"Toronto"}},"jobUrl":"https://jobs.ashbyhq.com/docebo/dc8b499b-169f-4cfc-be05-0df71f23a932","applyUrl":"https://jobs.ashbyhq.com/docebo/dc8b499b-169f-4cfc-be05-0df71f23a932/application","descriptionHtml":"<p style=\"min-height:1.5em\"><strong>Artificial Intelligence. Actual Impact.</strong></p><p style=\"min-height:1.5em\">At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.<br /></p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the <strong>Docebo Heart</strong>: trust by default, assume positive intent, and create space for different perspectives to thrive.<br /></p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.<br /><br /></p><h2>The Adventure Ahead 🚀 </h2><p style=\"min-height:1.5em\">As a Senior Product Engineer II, you bring deep expertise in either backend or frontend engineering alongside strong working competency across the full stack. You own complex features and technical initiatives end to end, working across customer facing applications, services, APIs, and integration boundaries to deliver complete solutions.</p><p style=\"min-height:1.5em\">Your primary strength may be building cloud native backend systems and event driven architectures, or architecting complex frontend applications and customer experiences. In either case, you understand how the broader system fits together and can confidently work across boundaries when needed.</p><p style=\"min-height:1.5em\">Beyond your individual technical output, you function as a technical anchor within your squad. You help drive technical direction, mentor peers, coordinate dependencies, and ensure the team can consistently deliver high quality software without creating unnecessary knowledge silos.</p><div style=\"min-height:1.2em;margin-top:0px;margin-bottom:0px\"> </div><h2>The Day-to-Day ⚒️</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Own complex initiatives end to end  </strong>Drive multi sprint technical initiatives from architecture through implementation, production deployment, and ongoing evolution.</p></li><li><p style=\"min-height:1.5em\"><strong>Build across the stack  </strong>Navigate frontend applications, APIs, backend services, data layers, and platform integrations to deliver complete outcomes.</p></li><li><p style=\"min-height:1.5em\"><strong>Set technical direction  </strong>Bring deep expertise in your primary discipline while shaping architecture decisions and engineering patterns across the broader system.</p></li><li><p style=\"min-height:1.5em\"><strong>Make durable technical decisions  </strong>Evaluate complex tradeoffs, manage technical risk, and balance immediate delivery with long term scalability and maintainability.</p></li><li><p style=\"min-height:1.5em\"><strong>Anchor the squad  </strong>Break down complex work, coordinate technical dependencies, unblock others, and help the team maintain delivery momentum.</p></li><li><p style=\"min-height:1.5em\"><strong>Drive engineering excellence  </strong>Raise the bar for testing, CI/CD, observability, architecture, code quality, and pragmatic technical debt management.</p></li><li><p style=\"min-height:1.5em\"><strong>Partner across functions  </strong>Work with Product, Design, QA, SRE, platform teams, and engineering groups to translate customer problems into reliable solutions.</p></li><li><p style=\"min-height:1.5em\"><strong>Level up the team  </strong>Mentor engineers through architecture discussions, design reviews, code reviews, pairing, and knowledge sharing.</p></li></ul><h2>Your Superpowers⚡️</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Engineering depth and breadth  </strong>Six or more years of software engineering experience, with deep expertise in either backend or frontend engineering and strong working competency across the broader stack.</p></li><li><p style=\"min-height:1.5em\"><strong>End to end ownership  </strong>A proven record of owning complex technical initiatives from architecture through production deployment and operation.</p></li><li><p style=\"min-height:1.5em\"><strong>System design expertise  </strong>Strong understanding of scalable application architecture, APIs, distributed systems, cloud services, and maintainable production software.</p></li><li><p style=\"min-height:1.5em\"><strong>Technical leadership  </strong>The ability to guide engineers through uncertainty, establish effective architecture patterns, and raise engineering standards.</p></li><li><p style=\"min-height:1.5em\"><strong>Integration fluency  </strong>Comfort navigating unfamiliar systems and safely changing frontend, backend, and integration boundaries.</p></li><li><p style=\"min-height:1.5em\"><strong>Engineering excellence  </strong>Strong experience with automated testing, CI/CD, observability, monitoring, and pragmatic technical debt management.</p></li><li><p style=\"min-height:1.5em\"><strong>Collaborative communication  </strong>The ability to explain tradeoffs, challenge assumptions constructively, and align Engineering, Product, Design, QA, and platform stakeholders.</p></li></ul><h2><strong>Bonus Points 🌟</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Cloud and event driven systems  </strong>Cloud native AWS applications using serverless services, asynchronous workflows, distributed systems, or event driven architecture.</p></li><li><p style=\"min-height:1.5em\"><strong>Infrastructure and delivery  </strong>Infrastructure as Code, CI/CD pipelines, deployment strategies, or production operations.</p></li><li><p style=\"min-height:1.5em\"><strong>Frontend architecture  </strong>Angular, React, or comparable frameworks, including application architecture, state management, design systems, performance, or accessibility.</p></li><li><p style=\"min-height:1.5em\"><strong>Backend breadth  </strong>Node.js and TypeScript services or polyglot environments that include Go, Python, PHP, or other backend technologies.</p></li><li><p style=\"min-height:1.5em\"><strong>Production observability  </strong>Monitoring, tracing, logging, metrics, incident diagnosis, and production operation.</p></li><li><p style=\"min-height:1.5em\"><strong>Technical growth  </strong>Experience acting as a technical lead or clear progression toward broader Staff level leadership.</p><p style=\"min-height:1.5em\"></p></li></ul><h2><strong>Our Stack 🛠️</strong></h2><p style=\"min-height:1.5em\">Our product teams work primarily with TypeScript across frontend and backend development. Frontend applications include Angular and modern web technologies. Backend and platform systems span Node.js, TypeScript, Go, PHP, Python, AWS, REST APIs, event driven architectures, relational and NoSQL databases, CI/CD, and modern observability tooling.</p><p style=\"min-height:1.5em\">You do not need deep expertise in every technology we use. We are looking for deep expertise in a primary discipline, strong software engineering fundamentals, and confidence working across frontend, backend, and integration boundaries.</p><p style=\"min-height:1.5em\"></p><h2><strong>Our Hybrid Work Philosophy 🤝</strong></h2><p style=\"min-height:1.5em\">Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.</p><p style=\"min-height:1.5em\"></p><h2><strong>Our Total Rewards Philosophy</strong> 🎉</h2><p style=\"min-height:1.5em\">Our Total Rewards Philosophy centers around three core areas to reward and care for our People:</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Rewarding Impact: </strong>We lead with competitive pay to reward the impact, skills and traits that fuel our success.</p></li><li><p style=\"min-height:1.5em\"><strong>Fostering Holistic Wellbeing: </strong>We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.</p></li><li><p style=\"min-height:1.5em\"><strong>Empowering Our Talent Culture: </strong>We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.<br /></p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>Our Promise to You </strong>😍</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Financial Wellness:</strong> Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.</p></li><li><p style=\"min-height:1.5em\"><strong>Your Well-Being, Covered: </strong>You’ll get access to health benefits, so you can get the care you need when you need it.</p></li><li><p style=\"min-height:1.5em\"><strong>Rest, Relax, Repeat: </strong>Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!</p></li><li><p style=\"min-height:1.5em\"><strong>Family First</strong>: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!</p></li><li><p style=\"min-height:1.5em\"><strong>Connections That Count:</strong> Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>About Docebo</strong> 💙</h2><p style=\"min-height:1.5em\">At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (<a target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"postings-link\" href=\"https://www.docebo.inc/home/default.aspx\"><u>TSX: DCBO &amp; NASDAQ: DCBO</u></a>), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—<strong>Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection</strong>—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world. </p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">Docebo is an <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf\">Equal Employment Opportunity employer</a>. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.</p><p style=\"min-height:1.5em\">As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.</p><p style=\"min-height:1.5em\">Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to their recruiter directly. </p>","descriptionPlain":"Artificial Intelligence. Actual Impact.\n\nAt Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.\n\n\n\n\nWe’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.\n\n\n\n\nSo… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.\n\n\n\n\nTHE ADVENTURE AHEAD 🚀 \n\nAs a Senior Product Engineer II, you bring deep expertise in either backend or frontend engineering alongside strong working competency across the full stack. You own complex features and technical initiatives end to end, working across customer facing applications, services, APIs, and integration boundaries to deliver complete solutions.\n\nYour primary strength may be building cloud native backend systems and event driven architectures, or architecting complex frontend applications and customer experiences. In either case, you understand how the broader system fits together and can confidently work across boundaries when needed.\n\nBeyond your individual technical output, you function as a technical anchor within your squad. You help drive technical direction, mentor peers, coordinate dependencies, and ensure the team can consistently deliver high quality software without creating unnecessary knowledge silos.\n\n \n\n\nTHE DAY-TO-DAY ⚒️\n\n - Own complex initiatives end to end  Drive multi sprint technical initiatives from architecture through implementation, production deployment, and ongoing evolution.\n\n - Build across the stack  Navigate frontend applications, APIs, backend services, data layers, and platform integrations to deliver complete outcomes.\n\n - Set technical direction  Bring deep expertise in your primary discipline while shaping architecture decisions and engineering patterns across the broader system.\n\n - Make durable technical decisions  Evaluate complex tradeoffs, manage technical risk, and balance immediate delivery with long term scalability and maintainability.\n\n - Anchor the squad  Break down complex work, coordinate technical dependencies, unblock others, and help the team maintain delivery momentum.\n\n - Drive engineering excellence  Raise the bar for testing, CI/CD, observability, architecture, code quality, and pragmatic technical debt management.\n\n - Partner across functions  Work with Product, Design, QA, SRE, platform teams, and engineering groups to translate customer problems into reliable solutions.\n\n - Level up the team  Mentor engineers through architecture discussions, design reviews, code reviews, pairing, and knowledge sharing.\n\n\nYOUR SUPERPOWERS⚡️\n\n - Engineering depth and breadth  Six or more years of software engineering experience, with deep expertise in either backend or frontend engineering and strong working competency across the broader stack.\n\n - End to end ownership  A proven record of owning complex technical initiatives from architecture through production deployment and operation.\n\n - System design expertise  Strong understanding of scalable application architecture, APIs, distributed systems, cloud services, and maintainable production software.\n\n - Technical leadership  The ability to guide engineers through uncertainty, establish effective architecture patterns, and raise engineering standards.\n\n - Integration fluency  Comfort navigating unfamiliar systems and safely changing frontend, backend, and integration boundaries.\n\n - Engineering excellence  Strong experience with automated testing, CI/CD, observability, monitoring, and pragmatic technical debt management.\n\n - Collaborative communication  The ability to explain tradeoffs, challenge assumptions constructively, and align Engineering, Product, Design, QA, and platform stakeholders.\n\n\nBONUS POINTS 🌟\n\n - Cloud and event driven systems  Cloud native AWS applications using serverless services, asynchronous workflows, distributed systems, or event driven architecture.\n\n - Infrastructure and delivery  Infrastructure as Code, CI/CD pipelines, deployment strategies, or production operations.\n\n - Frontend architecture  Angular, React, or comparable frameworks, including application architecture, state management, design systems, performance, or accessibility.\n\n - Backend breadth  Node.js and TypeScript services or polyglot environments that include Go, Python, PHP, or other backend technologies.\n\n - Production observability  Monitoring, tracing, logging, metrics, incident diagnosis, and production operation.\n\n - Technical growth  Experience acting as a technical lead or clear progression toward broader Staff level leadership.\n   \n   \n\n\nOUR STACK 🛠️\n\nOur product teams work primarily with TypeScript across frontend and backend development. Frontend applications include Angular and modern web technologies. Backend and platform systems span Node.js, TypeScript, Go, PHP, Python, AWS, REST APIs, event driven architectures, relational and NoSQL databases, CI/CD, and modern observability tooling.\n\nYou do not need deep expertise in every technology we use. We are looking for deep expertise in a primary discipline, strong software engineering fundamentals, and confidence working across frontend, backend, and integration boundaries.\n\n\n\n\nOUR HYBRID WORK PHILOSOPHY 🤝\n\nGreat work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.\n\n\n\n\nOUR TOTAL REWARDS PHILOSOPHY 🎉\n\nOur Total Rewards Philosophy centers around three core areas to reward and care for our People:\n\n - Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.\n\n - Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.\n\n - Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.\n   \n\n\n\n\nOUR PROMISE TO YOU 😍\n\n - Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.\n\n - Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.\n\n - Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!\n\n - Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!\n\n - Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.\n\n\n\n\nABOUT DOCEBO 💙\n\nAt Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO https://www.docebo.inc/home/default.aspx), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world. \n\n\n\nDocebo is an Equal Employment Opportunity employer https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.\n\nAs a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.\n\nAny individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to their recruiter directly. "},{"id":"4c36ab93-24b2-4be1-8587-255b127c897e","title":"Technical Account Manager","department":"Product","team":"Technical Account Management","employmentType":"FullTime","location":"Toronto, Ontario","secondaryLocations":[],"publishedAt":"2026-08-31T18:50:45.006+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"M5J 1R7","addressRegion":"Ontario","streetAddress":"55 York Street, 12th Floor","addressCountry":"Canada","addressLocality":"Toronto"}},"jobUrl":"https://jobs.ashbyhq.com/docebo/4c36ab93-24b2-4be1-8587-255b127c897e","applyUrl":"https://jobs.ashbyhq.com/docebo/4c36ab93-24b2-4be1-8587-255b127c897e/application","descriptionHtml":"<p style=\"min-height:1.5em\"><strong>Artificial Intelligence. Actual Impact.</strong></p><p style=\"min-height:1.5em\">At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.<br /></p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the <strong>Docebo Heart</strong>: trust by default, assume positive intent, and create space for different perspectives to thrive.<br /></p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.<br /><br /></p><h2>🚀 The Adventure Ahead</h2><p style=\"min-height:1.5em\">As a Technical Account Manager, you’ll step into the spotlight as the ultimate trusted guide for our enterprise customers! Your mission is to build, deepen, and elevate high-value customer relationships, transforming their strategic learning challenges into game-changing Docebo platform initiatives. Acting as the technical power center between customer executives and internal teams, you will champion platform performance and ensure every customer becomes a thriving, lifelong partner in the future of AI-driven learning.</p><p style=\"min-height:1.5em\"></p><h2>⚡ The Day-to-Day</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Architect the Strategy:</strong> Translate complex customer business goals and eLearning objectives into long-term, cutting-edge technical strategies leveraging the full power of the Docebo ecosystem.</p></li><li><p style=\"min-height:1.5em\"><strong>Champion the Relationship:</strong> Take full technical ownership of your assigned enterprise accounts, partnering closely with the Account Team to drive active customer growth and remove any roadblock standing in the way of success.</p></li><li><p style=\"min-height:1.5em\"><strong>Deliver Executive Impact:</strong> Deliver high-visibility presentations on platform SLAs and performance to customer C-suites, advocating for your clients internally while shaping operational excellence.</p></li><li><p style=\"min-height:1.5em\"><strong>Innovate and Guide:</strong> Serve as a proactive advisor guiding customers through platform innovations, emerging AI/automation features, and release readiness to optimize platform health and API workflows.</p></li><li><p style=\"min-height:1.5em\"><strong>Solve Before It Strikes:</strong> Continuously monitor platform health metrics—from API usage and custom modules to session trends—to spot and mitigate technical risks long before they impact the business.</p></li><li><p style=\"min-height:1.5em\"><strong>Drive Strategic Alignment:</strong> Collaborate with Premium Advisors and internal product teams to run proof-of-concept pilots, analyze support trends, and troubleshoot critical customer events in real-time.</p></li></ul><p style=\"min-height:1.5em\"></p><h2>💪 Your Superpowers</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Proven SaaS Expertise:</strong> 5+ years of hands-on technical troubleshooting experience combined with 2+ years navigating enterprise-level SaaS account management.</p></li><li><p style=\"min-height:1.5em\"><strong>Tech-Savvy Foundation:</strong> A solid grip on front-end web tech (JavaScript, CSS, HTML, RESTful APIs) and core back-end identity protocols (OAuth 2.0, SAML, SSO).</p></li><li><p style=\"min-height:1.5em\"><strong>Data &amp; Integration Wizardry:</strong> Hands-on strength in at least two key technical domains: iPaaS tools (Workato, Zapier), executing custom SQL queries, or querying BI/Data Warehouse solutions (Snowflake, Tableau, Power BI, Looker, Domo).</p></li><li><p style=\"min-height:1.5em\"><strong>Master Communicator:</strong> Exceptional ability to bridge the gap between technical complexity and business value, effortlessly tailoring messages for everyone from developers to executive decision-makers.</p></li><li><p style=\"min-height:1.5em\"><strong>Organized &amp; Proactive Leader:</strong> A project management mindset with a penchant for analytical problem-solving, risk mitigation, and advising on smart operational workarounds.</p></li><li><p style=\"min-height:1.5em\"><strong>Global Flexibility:</strong> Comfortable traveling internationally up to 25% of the time to meet customers where they are.</p></li></ul><p style=\"min-height:1.5em\"></p><h2>🌟 Bonus Points</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Cloud Certified:</strong> Holding an official AWS Product Certification.</p></li><li><p style=\"min-height:1.5em\"><strong>Domain Veteran:</strong> Prior experience consulting or working within the e-Learning, Learning Management System (LMS), or HCM industries.</p></li><li><p style=\"min-height:1.5em\"><strong>Scale Specialist:</strong> Hands-on background advising on high-level platform performance, uptime optimization, and enterprise scalability.</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>Our Hybrid Work Philosophy 🤝</strong></h2><p style=\"min-height:1.5em\">Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.</p><p style=\"min-height:1.5em\"></p><h2><strong>Our Total Rewards Philosophy</strong> 🎉</h2><p style=\"min-height:1.5em\">Our Total Rewards Philosophy centers around three core areas to reward and care for our People:</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Rewarding Impact: </strong>We lead with competitive pay to reward the impact, skills and traits that fuel our success.</p></li><li><p style=\"min-height:1.5em\"><strong>Fostering Holistic Wellbeing: </strong>We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.</p></li><li><p style=\"min-height:1.5em\"><strong>Empowering Our Talent Culture: </strong>We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.<br /></p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>Our Promise to You </strong>😍</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Financial Wellness:</strong> Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.</p></li><li><p style=\"min-height:1.5em\"><strong>Your Well-Being, Covered: </strong>You’ll get access to health benefits, so you can get the care you need when you need it.</p></li><li><p style=\"min-height:1.5em\"><strong>Rest, Relax, Repeat: </strong>Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!</p></li><li><p style=\"min-height:1.5em\"><strong>Family First</strong>: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!</p></li><li><p style=\"min-height:1.5em\"><strong>Connections That Count:</strong> Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>About Docebo</strong> 💙</h2><p style=\"min-height:1.5em\">At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (<a target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"postings-link\" href=\"https://www.docebo.inc/home/default.aspx\"><u>TSX: DCBO &amp; NASDAQ: DCBO</u></a>), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—<strong>Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection</strong>—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world. </p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">Docebo is an <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf\">Equal Employment Opportunity employer</a>. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.</p><p style=\"min-height:1.5em\">As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.</p><p style=\"min-height:1.5em\">Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to their recruiter directly. </p>","descriptionPlain":"Artificial Intelligence. Actual Impact.\n\nAt Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.\n\n\n\n\nWe’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.\n\n\n\n\nSo… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.\n\n\n\n\n🚀 THE ADVENTURE AHEAD\n\nAs a Technical Account Manager, you’ll step into the spotlight as the ultimate trusted guide for our enterprise customers! Your mission is to build, deepen, and elevate high-value customer relationships, transforming their strategic learning challenges into game-changing Docebo platform initiatives. Acting as the technical power center between customer executives and internal teams, you will champion platform performance and ensure every customer becomes a thriving, lifelong partner in the future of AI-driven learning.\n\n\n\n\n⚡ THE DAY-TO-DAY\n\n - Architect the Strategy: Translate complex customer business goals and eLearning objectives into long-term, cutting-edge technical strategies leveraging the full power of the Docebo ecosystem.\n\n - Champion the Relationship: Take full technical ownership of your assigned enterprise accounts, partnering closely with the Account Team to drive active customer growth and remove any roadblock standing in the way of success.\n\n - Deliver Executive Impact: Deliver high-visibility presentations on platform SLAs and performance to customer C-suites, advocating for your clients internally while shaping operational excellence.\n\n - Innovate and Guide: Serve as a proactive advisor guiding customers through platform innovations, emerging AI/automation features, and release readiness to optimize platform health and API workflows.\n\n - Solve Before It Strikes: Continuously monitor platform health metrics—from API usage and custom modules to session trends—to spot and mitigate technical risks long before they impact the business.\n\n - Drive Strategic Alignment: Collaborate with Premium Advisors and internal product teams to run proof-of-concept pilots, analyze support trends, and troubleshoot critical customer events in real-time.\n\n\n\n\n💪 YOUR SUPERPOWERS\n\n - Proven SaaS Expertise: 5+ years of hands-on technical troubleshooting experience combined with 2+ years navigating enterprise-level SaaS account management.\n\n - Tech-Savvy Foundation: A solid grip on front-end web tech (JavaScript, CSS, HTML, RESTful APIs) and core back-end identity protocols (OAuth 2.0, SAML, SSO).\n\n - Data & Integration Wizardry: Hands-on strength in at least two key technical domains: iPaaS tools (Workato, Zapier), executing custom SQL queries, or querying BI/Data Warehouse solutions (Snowflake, Tableau, Power BI, Looker, Domo).\n\n - Master Communicator: Exceptional ability to bridge the gap between technical complexity and business value, effortlessly tailoring messages for everyone from developers to executive decision-makers.\n\n - Organized & Proactive Leader: A project management mindset with a penchant for analytical problem-solving, risk mitigation, and advising on smart operational workarounds.\n\n - Global Flexibility: Comfortable traveling internationally up to 25% of the time to meet customers where they are.\n\n\n\n\n🌟 BONUS POINTS\n\n - Cloud Certified: Holding an official AWS Product Certification.\n\n - Domain Veteran: Prior experience consulting or working within the e-Learning, Learning Management System (LMS), or HCM industries.\n\n - Scale Specialist: Hands-on background advising on high-level platform performance, uptime optimization, and enterprise scalability.\n\n\n\n\nOUR HYBRID WORK PHILOSOPHY 🤝\n\nGreat work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.\n\n\n\n\nOUR TOTAL REWARDS PHILOSOPHY 🎉\n\nOur Total Rewards Philosophy centers around three core areas to reward and care for our People:\n\n - Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.\n\n - Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.\n\n - Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.\n   \n\n\n\n\nOUR PROMISE TO YOU 😍\n\n - Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.\n\n - Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.\n\n - Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!\n\n - Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!\n\n - Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.\n\n\n\n\nABOUT DOCEBO 💙\n\nAt Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO https://www.docebo.inc/home/default.aspx), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world. \n\n\n\nDocebo is an Equal Employment Opportunity employer https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.\n\nAs a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.\n\nAny individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to their recruiter directly. "},{"id":"aa79b6dc-38ed-40de-93d5-da607bc2b37d","title":"Senior Product Engineer I - Go/PHP + Angular","department":"Engineering","team":"Product Engineering","employmentType":"FullTime","location":"Milan, Italy","secondaryLocations":[{"location":"Biassono, Italy","address":{"postalAddress":{"postalCode":"20853","addressRegion":"MB","streetAddress":"Via Parco, 47","addressCountry":"Italy","addressLocality":"Biassono"}}}],"publishedAt":"2026-09-02T13:29:58.729+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressCountry":"Italy","addressLocality":"Milan"}},"jobUrl":"https://jobs.ashbyhq.com/docebo/aa79b6dc-38ed-40de-93d5-da607bc2b37d","applyUrl":"https://jobs.ashbyhq.com/docebo/aa79b6dc-38ed-40de-93d5-da607bc2b37d/application","descriptionHtml":"<p style=\"min-height:1.5em\"><strong>Artificial Intelligence. Actual Impact.</strong></p><p style=\"min-height:1.5em\">At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.<br /></p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the <strong>Docebo Heart</strong>: trust by default, assume positive intent, and create space for different perspectives to thrive.<br /></p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.<br /><br /></p><h2>🗺️ The Adventure Ahead</h2><p style=\"min-height:1.5em\">As a Senior Product Engineer I at Docebo, you aren't just writing code; you are the architect of a world-class SaaS platform that empowers millions to learn and grow. You’ll join a cross-functional team where your mission is to design and deploy solutions that push the boundaries of EdTech. By embracing \"Near Zero Handovers,\" you will have the autonomy to see your ideas move from a whiteboard concept to a global production environment. This is your chance to tackle complex technical challenges and leave a lasting mark on a product that is literally shaping the future of work.<br /></p><p style=\"min-height:1.5em\"><strong>Our Tech-Stack </strong><br />We build modern, scalable, and resilient products. Our ecosystem is diverse, and we believe in leveraging the best tools for the job. <strong>In this role, your day-to-day will be mainly focused on Golang and PHP development, and when needed supporting on Frontend development using Angular.</strong> Here is a snapshot of our technology stack:</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Core Backend:</strong> We power our services using <strong>PHP</strong>, <strong>Node.js (TypeScript)</strong>, and <strong>Golang</strong>. We are also embracing <strong>Serverless</strong> architecture, leveraging it specifically for our newest modules and features to ensure maximum scalability and speed of innovation.</p></li><li><p style=\"min-height:1.5em\"><strong>Frontend Ecosystem:</strong> <strong>Angular</strong> is our main framework for web applications, though some of our cross-functional teams build components using <strong>React</strong>.</p></li><li><p style=\"min-height:1.5em\"><strong>Mobile Development:</strong> We deliver high-quality cross-platform mobile experiences powered entirely by <strong>React Native</strong>.</p></li><li><p style=\"min-height:1.5em\"><strong>Cloud &amp; DevOps:</strong> Our entire infrastructure is fully cloud-native and hosted on <strong>AWS</strong>.</p></li></ul><div style=\"min-height:1.2em;margin-top:0px;margin-bottom:0px\"> </div><h2>🛠️ The Day-to-Day</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Engineer Excellence:</strong> Design, implement, and deploy scalable software solutions that enhance the core functionality of our global SaaS platform.</p></li><li><p style=\"min-height:1.5em\"><strong>Collaborate Without Borders:</strong> Partner closely with Product Managers, UX designers, and QA legends to turn visionary concepts into high-performing features.</p></li><li><p style=\"min-height:1.5em\"><strong>Champion Code Quality:</strong> Write clean, efficient, and beautifully documented code while participating in peer reviews to keep our standards sky-high.</p></li><li><p style=\"min-height:1.5em\"><strong>Crush Technical Debt:</strong> Proactively engage in refactoring efforts to boost system performance and ensure our codebase remains maintainable and modern.</p></li><li><p style=\"min-height:1.5em\"><strong>Solve Complex Puzzles:</strong> Monitor and troubleshoot live applications, identifying and resolving issues quickly to ensure our users always have a smooth experience.</p></li><li><p style=\"min-height:1.5em\"><strong>Live the Agile Life:</strong> Fully immerse yourself in sprint planning, daily stand-ups, and retrospectives to keep our momentum and goals perfectly aligned.</p></li></ul><div style=\"min-height:1.2em;margin-top:0px;margin-bottom:0px\"> </div><h2>💪 Your Superpowers</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Experience: </strong>4 + years of experience in full-stack development</p></li><li><p style=\"min-height:1.5em\"><strong>Technical Versatility:</strong> You have hands-on experience with <strong>Golang </strong>or<strong> PHP </strong>(or both)  and in any frontend technology (Angular or React).</p></li><li><p style=\"min-height:1.5em\"><strong>Agile Expertise:</strong> You thrive in Scrum environments and possess a clear understanding of CI/CD processes and rapid delivery.</p></li><li><p style=\"min-height:1.5em\"><strong>DevOps DNA:</strong> Experience with Docker, Kubernetes, or Infrastructure as Code tools like Terraform.</p></li><li><p style=\"min-height:1.5em\"><strong>Testing Mastery:</strong> You have a passion for automation and experience with testing frameworks to ensure high-velocity delivery.</p></li><li><p style=\"min-height:1.5em\"><strong>Proactive Problem Solver:</strong> You have a \"can-do\" mindset and the diagnostic skills needed to fix complex issues with speed and efficiency.</p></li><li><p style=\"min-height:1.5em\"><strong>Collaborative Spirit:</strong> You are a dedicated team player who communicates effectively and takes full accountability for your work.</p></li></ul><div style=\"min-height:1.2em;margin-top:0px;margin-bottom:0px\"> </div><p style=\"min-height:1.5em\"></p><h2><strong>Our Hybrid Work Philosophy 🤝</strong></h2><p style=\"min-height:1.5em\">Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.</p><div style=\"min-height:1.2em;margin-top:0px;margin-bottom:0px\"> </div><h2><strong>Our Total Rewards Philosophy</strong> 🎉</h2><p style=\"min-height:1.5em\">Our Total Rewards Philosophy centers around three core areas to reward and care for our People:</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Rewarding Impact: </strong>We lead with competitive pay to reward the impact, skills and traits that fuel our success.</p></li><li><p style=\"min-height:1.5em\"><strong>Fostering Holistic Wellbeing: </strong>We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.</p></li><li><p style=\"min-height:1.5em\"><strong>Empowering Our Talent Culture: </strong>We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.</p></li></ul><div style=\"min-height:1.2em;margin-top:0px;margin-bottom:0px\"> </div><h2><strong>Our Promise to You </strong>😍</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Financial Wellness:</strong> Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.</p></li><li><p style=\"min-height:1.5em\"><strong>Your Well-Being, Covered: </strong>You’ll get access to health benefits, so you can get the care you need when you need it.</p></li><li><p style=\"min-height:1.5em\"><strong>Rest, Relax, Repeat: </strong>Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!</p></li><li><p style=\"min-height:1.5em\"><strong>Family First</strong>: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!</p></li><li><p style=\"min-height:1.5em\"><strong>Fuel for Your Day:</strong> Receive a meal voucher for every working day, so you can focus on doing your best work while enjoying a meal that keeps you energized.</p></li><li><p style=\"min-height:1.5em\"><strong>Connections That Count:</strong> Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.</p></li></ul>","descriptionPlain":"Artificial Intelligence. Actual Impact.\n\nAt Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.\n\n\n\n\nWe’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.\n\n\n\n\nSo… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.\n\n\n\n\n🗺️ THE ADVENTURE AHEAD\n\nAs a Senior Product Engineer I at Docebo, you aren't just writing code; you are the architect of a world-class SaaS platform that empowers millions to learn and grow. You’ll join a cross-functional team where your mission is to design and deploy solutions that push the boundaries of EdTech. By embracing \"Near Zero Handovers,\" you will have the autonomy to see your ideas move from a whiteboard concept to a global production environment. This is your chance to tackle complex technical challenges and leave a lasting mark on a product that is literally shaping the future of work.\n\n\nOur Tech-Stack \nWe build modern, scalable, and resilient products. Our ecosystem is diverse, and we believe in leveraging the best tools for the job. In this role, your day-to-day will be mainly focused on Golang and PHP development, and when needed supporting on Frontend development using Angular. Here is a snapshot of our technology stack:\n\n - Core Backend: We power our services using PHP, Node.js (TypeScript), and Golang. We are also embracing Serverless architecture, leveraging it specifically for our newest modules and features to ensure maximum scalability and speed of innovation.\n\n - Frontend Ecosystem: Angular is our main framework for web applications, though some of our cross-functional teams build components using React.\n\n - Mobile Development: We deliver high-quality cross-platform mobile experiences powered entirely by React Native.\n\n - Cloud & DevOps: Our entire infrastructure is fully cloud-native and hosted on AWS.\n\n \n\n\n🛠️ THE DAY-TO-DAY\n\n - Engineer Excellence: Design, implement, and deploy scalable software solutions that enhance the core functionality of our global SaaS platform.\n\n - Collaborate Without Borders: Partner closely with Product Managers, UX designers, and QA legends to turn visionary concepts into high-performing features.\n\n - Champion Code Quality: Write clean, efficient, and beautifully documented code while participating in peer reviews to keep our standards sky-high.\n\n - Crush Technical Debt: Proactively engage in refactoring efforts to boost system performance and ensure our codebase remains maintainable and modern.\n\n - Solve Complex Puzzles: Monitor and troubleshoot live applications, identifying and resolving issues quickly to ensure our users always have a smooth experience.\n\n - Live the Agile Life: Fully immerse yourself in sprint planning, daily stand-ups, and retrospectives to keep our momentum and goals perfectly aligned.\n\n \n\n\n💪 YOUR SUPERPOWERS\n\n - Experience: 4 + years of experience in full-stack development\n\n - Technical Versatility: You have hands-on experience with Golang or PHP (or both)  and in any frontend technology (Angular or React).\n\n - Agile Expertise: You thrive in Scrum environments and possess a clear understanding of CI/CD processes and rapid delivery.\n\n - DevOps DNA: Experience with Docker, Kubernetes, or Infrastructure as Code tools like Terraform.\n\n - Testing Mastery: You have a passion for automation and experience with testing frameworks to ensure high-velocity delivery.\n\n - Proactive Problem Solver: You have a \"can-do\" mindset and the diagnostic skills needed to fix complex issues with speed and efficiency.\n\n - Collaborative Spirit: You are a dedicated team player who communicates effectively and takes full accountability for your work.\n\n \n\n\n\n\nOUR HYBRID WORK PHILOSOPHY 🤝\n\nGreat work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.\n\n \n\n\nOUR TOTAL REWARDS PHILOSOPHY 🎉\n\nOur Total Rewards Philosophy centers around three core areas to reward and care for our People:\n\n - Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.\n\n - Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.\n\n - Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.\n\n \n\n\nOUR PROMISE TO YOU 😍\n\n - Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.\n\n - Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.\n\n - Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!\n\n - Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!\n\n - Fuel for Your Day: Receive a meal voucher for every working day, so you can focus on doing your best work while enjoying a meal that keeps you energized.\n\n - Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long."},{"id":"539b1a87-67c5-4a1e-8b96-9655dca6c158","title":"Technical Account Manager - German Speaking","department":"Product","team":"Technical Account Management","employmentType":"FullTime","location":"Remote Germany","secondaryLocations":[],"publishedAt":"2026-09-02T15:45:20.591+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"Germany"}},"jobUrl":"https://jobs.ashbyhq.com/docebo/539b1a87-67c5-4a1e-8b96-9655dca6c158","applyUrl":"https://jobs.ashbyhq.com/docebo/539b1a87-67c5-4a1e-8b96-9655dca6c158/application","descriptionHtml":"<p style=\"min-height:1.5em\"><strong>Artificial Intelligence. Actual Impact.</strong></p><p style=\"min-height:1.5em\">At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.<br /></p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the <strong>Docebo Heart</strong>: trust by default, assume positive intent, and create space for different perspectives to thrive.<br /></p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.<br /><br /></p><h2>🚀 The Adventure Ahead</h2><p style=\"min-height:1.5em\">As a Technical Account Manager, you’re the trusted technical engine behind our enterprise customers' greatest learning transformations! You will embed yourself as an essential strategic partner, bridging high-level customer business goals with Docebo’s cutting-edge platform capabilities. In this role, you won't just solve problems—you'll architect long-term technical strategies, pilot innovative solutions, and ensure our customers unlock maximum value to become partners for life.</p><p style=\"min-height:1.5em\"><strong>This is a fully remote position, open to candidates located in Germany.</strong></p><p style=\"min-height:1.5em\"></p><h2>⚡ The Day-to-Day</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Architect the Future:</strong> Translate customer business and eLearning goals into long-term, scalable technical strategies using Docebo’s robust feature set.</p></li><li><p style=\"min-height:1.5em\"><strong>Own the Technical Relationship:</strong> Take full technical and product ownership of your assigned enterprise accounts while collaborating closely with Account Teams on commercial growth.</p></li><li><p style=\"min-height:1.5em\"><strong>Serve as the Trusted Advisor:</strong> Guide executive and technical stakeholders through platform innovations, API integrations, and AI-assisted workflows to maximize operational efficiency.</p></li><li><p style=\"min-height:1.5em\"><strong>Proactively Protect Platform Health:</strong> Monitor technical performance metrics—like API usage and login trends—to catch and mitigate potential risks long before they hit platform stability.</p></li><li><p style=\"min-height:1.5em\"><strong>Lead Executive Technical Reviews:</strong> Deliver high-impact performance presentations on SLAs directly to customer leadership and champion customer feedback internally to Docebo teams.</p></li><li><p style=\"min-height:1.5em\"><strong>Drive Systemic Platform Improvements:</strong> Partner with Premium Advisors and internal resources to analyze support case patterns, run proof-of-concept pilot projects, and streamline overall platform health.</p></li></ul><p style=\"min-height:1.5em\"></p><h2>💪 Your Superpowers</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Enterprise SaaS Expertise:</strong> Bring 5+ years of SaaS technical troubleshooting and 2+ years of enterprise/large account management experience.</p></li><li><p style=\"min-height:1.5em\"><strong>Integration &amp; Auth Mastery:</strong> Hold a solid foundation in back-end practices, RESTful APIs, OAuth 2.0, SAML, and front-end essentials like JavaScript, CSS, and HTML.</p></li><li><p style=\"min-height:1.5em\"><strong>Data &amp; Middleware Savvy:</strong> Possess hands-on skills in at least two key areas: iPaaS tools (e.g., Workato, Zapier), SQL queries, or data warehousing/BI tools (e.g., Snowflake, Tableau, Power BI).</p></li><li><p style=\"min-height:1.5em\"><strong>Executive Translator:</strong> Master the art of taking complex, highly technical concepts and translating them into simple, high-value business conversations for executive decision-makers.</p></li><li><p style=\"min-height:1.5em\"><strong>Global Flexibility &amp; Travel:</strong> Ready to support EMEA regional time zones and comfortable traveling internationally up to 25% of the time.</p></li><li><p style=\"min-height:1.5em\"><strong>Project Management Mindset:</strong> Bring proactive ownership, analytical decision-making, and experience forecasting product release impacts or advising on AI/automation integrations.</p></li><li><p style=\"min-height:1.5em\"><strong>German language proficiency is required;</strong> however, English is the primary language used for day-to-day communication and collaboration.</p></li></ul><p style=\"min-height:1.5em\"></p><h2>🌟 Bonus Points</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Cloud Certified:</strong> Possess an active AWS Product Certification.</p></li><li><p style=\"min-height:1.5em\"><strong>Domain Experience:</strong> Background in the e-Learning, Learning Management (LMS), or Human Capital Management (HCM) industries.</p></li><li><p style=\"min-height:1.5em\"><strong>Scalability Specialist:</strong> Direct experience consulting on platform performance, high availability, uptime, and enterprise scalability.</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>Our Hybrid Work Philosophy 🤝</strong></h2><p style=\"min-height:1.5em\">Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.</p><p style=\"min-height:1.5em\"></p><h2><strong>Our Total Rewards Philosophy</strong> 🎉</h2><p style=\"min-height:1.5em\">Our Total Rewards Philosophy centers around three core areas to reward and care for our People:</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Rewarding Impact: </strong>We lead with competitive pay to reward the impact, skills and traits that fuel our success.</p></li><li><p style=\"min-height:1.5em\"><strong>Fostering Holistic Wellbeing: </strong>We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.</p></li><li><p style=\"min-height:1.5em\"><strong>Empowering Our Talent Culture: </strong>We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.<br /></p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>Our Promise to You </strong>😍</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Financial Wellness:</strong> Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.</p></li><li><p style=\"min-height:1.5em\"><strong>Your Well-Being, Covered: </strong>You’ll get access to health benefits, so you can get the care you need when you need it.</p></li><li><p style=\"min-height:1.5em\"><strong>Rest, Relax, Repeat: </strong>Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!</p></li><li><p style=\"min-height:1.5em\"><strong>Family First</strong>: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!</p></li><li><p style=\"min-height:1.5em\"><strong>Connections That Count:</strong> Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>About Docebo</strong> 💙</h2><p style=\"min-height:1.5em\">At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (<a target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"postings-link\" href=\"https://www.docebo.inc/home/default.aspx\"><u>TSX: DCBO &amp; NASDAQ: DCBO</u></a>), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—<strong>Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection</strong>—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world. </p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">Docebo is an <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf\">Equal Employment Opportunity employer</a>. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.</p><p style=\"min-height:1.5em\">As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.</p><p style=\"min-height:1.5em\">Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to their recruiter directly. </p>","descriptionPlain":"Artificial Intelligence. Actual Impact.\n\nAt Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.\n\n\n\n\nWe’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.\n\n\n\n\nSo… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.\n\n\n\n\n🚀 THE ADVENTURE AHEAD\n\nAs a Technical Account Manager, you’re the trusted technical engine behind our enterprise customers' greatest learning transformations! You will embed yourself as an essential strategic partner, bridging high-level customer business goals with Docebo’s cutting-edge platform capabilities. In this role, you won't just solve problems—you'll architect long-term technical strategies, pilot innovative solutions, and ensure our customers unlock maximum value to become partners for life.\n\nThis is a fully remote position, open to candidates located in Germany.\n\n\n\n\n⚡ THE DAY-TO-DAY\n\n - Architect the Future: Translate customer business and eLearning goals into long-term, scalable technical strategies using Docebo’s robust feature set.\n\n - Own the Technical Relationship: Take full technical and product ownership of your assigned enterprise accounts while collaborating closely with Account Teams on commercial growth.\n\n - Serve as the Trusted Advisor: Guide executive and technical stakeholders through platform innovations, API integrations, and AI-assisted workflows to maximize operational efficiency.\n\n - Proactively Protect Platform Health: Monitor technical performance metrics—like API usage and login trends—to catch and mitigate potential risks long before they hit platform stability.\n\n - Lead Executive Technical Reviews: Deliver high-impact performance presentations on SLAs directly to customer leadership and champion customer feedback internally to Docebo teams.\n\n - Drive Systemic Platform Improvements: Partner with Premium Advisors and internal resources to analyze support case patterns, run proof-of-concept pilot projects, and streamline overall platform health.\n\n\n\n\n💪 YOUR SUPERPOWERS\n\n - Enterprise SaaS Expertise: Bring 5+ years of SaaS technical troubleshooting and 2+ years of enterprise/large account management experience.\n\n - Integration & Auth Mastery: Hold a solid foundation in back-end practices, RESTful APIs, OAuth 2.0, SAML, and front-end essentials like JavaScript, CSS, and HTML.\n\n - Data & Middleware Savvy: Possess hands-on skills in at least two key areas: iPaaS tools (e.g., Workato, Zapier), SQL queries, or data warehousing/BI tools (e.g., Snowflake, Tableau, Power BI).\n\n - Executive Translator: Master the art of taking complex, highly technical concepts and translating them into simple, high-value business conversations for executive decision-makers.\n\n - Global Flexibility & Travel: Ready to support EMEA regional time zones and comfortable traveling internationally up to 25% of the time.\n\n - Project Management Mindset: Bring proactive ownership, analytical decision-making, and experience forecasting product release impacts or advising on AI/automation integrations.\n\n - German language proficiency is required; however, English is the primary language used for day-to-day communication and collaboration.\n\n\n\n\n🌟 BONUS POINTS\n\n - Cloud Certified: Possess an active AWS Product Certification.\n\n - Domain Experience: Background in the e-Learning, Learning Management (LMS), or Human Capital Management (HCM) industries.\n\n - Scalability Specialist: Direct experience consulting on platform performance, high availability, uptime, and enterprise scalability.\n\n\n\n\nOUR HYBRID WORK PHILOSOPHY 🤝\n\nGreat work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.\n\n\n\n\nOUR TOTAL REWARDS PHILOSOPHY 🎉\n\nOur Total Rewards Philosophy centers around three core areas to reward and care for our People:\n\n - Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.\n\n - Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.\n\n - Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.\n   \n\n\n\n\nOUR PROMISE TO YOU 😍\n\n - Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.\n\n - Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.\n\n - Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!\n\n - Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!\n\n - Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.\n\n\n\n\nABOUT DOCEBO 💙\n\nAt Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO https://www.docebo.inc/home/default.aspx), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world. \n\n\n\nDocebo is an Equal Employment Opportunity employer https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.\n\nAs a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.\n\nAny individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to their recruiter directly. "},{"id":"f98c67f0-3ee3-4f3e-aaec-9b10c15d9f9d","title":"Senior Product Engineer I - Golang","department":"Engineering","team":"Product Engineering","employmentType":"FullTime","location":"Toronto, Ontario","secondaryLocations":[],"publishedAt":"2026-10-23T14:40:57.556+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"M5J 1R7","addressRegion":"Ontario","streetAddress":"55 York Street, 12th Floor","addressCountry":"Canada","addressLocality":"Toronto"}},"jobUrl":"https://jobs.ashbyhq.com/docebo/f98c67f0-3ee3-4f3e-aaec-9b10c15d9f9d","applyUrl":"https://jobs.ashbyhq.com/docebo/f98c67f0-3ee3-4f3e-aaec-9b10c15d9f9d/application","descriptionHtml":"<p style=\"min-height:1.5em\"><strong>Artificial Intelligence. Actual Impact.</strong></p><p style=\"min-height:1.5em\">At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.<br /></p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the <strong>Docebo Heart</strong>: trust by default, assume positive intent, and create space for different perspectives to thrive.<br /></p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.<br /><br /></p><h2><strong>🚀 The Adventure Ahead</strong></h2><p style=\"min-height:1.5em\">Step into the driver's seat of the high-octane engine that powers Docebo’s enterprise automation platform! In this role, you will architect, build, and scale business-critical backend systems in Go and PHP that seamlessly onboard millions of users. You'll serve as the primary technical advisor and force multiplier for our product and engineering teams, solving complex automation logic while directly elevating the technical craft of those around you. If you get excited by high scale, deep architectural ownership, and making a massive impact on enterprise-grade software, your next great journey starts right here!</p><p style=\"min-height:1.5em\"></p><h2><strong>⚡ The Day-to-Day</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Lead the Charge:</strong> Drive complex, multi-sprint technical initiatives from initial spark to seamless deployment while staying ahead of scope, dependencies, and risks.</p></li><li><p style=\"min-height:1.5em\"><strong>Architect for Scale:</strong> Design and operate high-performing, resilient backend services using Go, PHP, AWS, Kubernetes, DynamoDB, PostgreSQL, and MySQL to effortlessly handle millions of users.</p></li><li><p style=\"min-height:1.5em\"><strong>Write Exemplary Code:</strong> Craft clean, elegant Go code for our newest automation features while actively maintaining and leveling up our core PHP services.</p></li><li><p style=\"min-height:1.5em\"><strong>Elevate the Craft:</strong> Conduct thoughtful code reviews, lead technical design discussions, write clear architectural design docs, and establish SLOs to keep our incident rates low.</p></li><li><p style=\"min-height:1.5em\"><strong>Multiply Team Impact:</strong> Mentor and pair with engineers, guiding their career growth, while acting as a trusted partner to Product and Design to shape our product roadmap.</p></li><li><p style=\"min-height:1.5em\"><strong>Tackle Complex Challenges:</strong> Balance long-term strategic roadmap delivery with Tier-1 customer escalations and technical debt, diving in to troubleshoot mission-critical issues across the stack.</p><p style=\"min-height:1.5em\"></p></li></ul><h2><strong>🛠️ Your Superpowers</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Backend Mastery:</strong> 4-8 years of software engineering experience with <strong>deep expertise in Go and performance-driven batch processing systems</strong>, ideally paired with working knowledge of PHP.</p></li><li><p style=\"min-height:1.5em\"><strong>System Design Genius:</strong> Proven track record of designing, building, and operating scalable microservices, distributed systems, and domain-driven architectures at enterprise scale.</p></li><li><p style=\"min-height:1.5em\"><strong>Cloud &amp; Infrastructure Expertise:</strong> Advanced, hands-on experience with AWS, Kubernetes, infrastructure as code, and data stores like DynamoDB, PostgreSQL, and MySQL.</p></li><li><p style=\"min-height:1.5em\"><strong>Reliability &amp; Observability Guru:</strong> Deep understanding of testing strategies (unit, integration, E2E) and modern observability platforms like Datadog to manage incidents and protect long-term system health.</p></li><li><p style=\"min-height:1.5em\"><strong>Strategic Force Multiplier:</strong> Outstanding ability to mentor teammates, communicate complex technical trade-offs to non-technical stakeholders, and make sound decisions under uncertainty.</p></li><li><p style=\"min-height:1.5em\"><strong>Timezone Anchor:</strong> Based in Canada to deliver seamless, sustainable timezone coverage for our North American enterprise customers alongside our Italy-based engineering team.</p><p style=\"min-height:1.5em\"></p></li></ul><h2><strong>🌟 Bonus Points</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Cross-Stack Versatility:</strong> Strong knack for jumping into moderate complexity tasks outside your primary domain to unblock cross-functional engineering teams.</p></li><li><p style=\"min-height:1.5em\"><strong>Continuous Improvement Champion:</strong> Passion for driving engineering-wide initiatives, whether standardizing deployment patterns, refining testing practices, or bringing emerging technology innovations into the fold.</p><p style=\"min-height:1.5em\"></p></li></ul><h2><strong>🗺️ Our Interview Process</strong></h2><p style=\"min-height:1.5em\"><strong>Step 1:</strong> We’ll kick things off with a 30-minute video call with a member of our Talent team. We’ll get to know you, share more about the role and team, and make sure we’re aligned.</p><p style=\"min-height:1.5em\"><strong>Step 2:</strong> A 60-minute video call with the hiring manager and a senior software engineer, where they’ll dig deeper into your experience, approach, and what excites you most about this opportunity.</p><p style=\"min-height:1.5em\"><strong>Step 3:</strong> Technical Deep Dive &amp; System Design Discussion with key members of the Product Engineering team.</p><p style=\"min-height:1.5em\"><strong>Step 4:</strong> Final conversation with Engineering Leadership to discuss vision, values, and team alignment.</p><p style=\"min-height:1.5em\"></p><h2><strong>Our Hybrid Work Philosophy 🤝</strong></h2><p style=\"min-height:1.5em\">Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.</p><p style=\"min-height:1.5em\"></p><h2><strong>Our Total Rewards Philosophy</strong> 🎉</h2><p style=\"min-height:1.5em\">Our Total Rewards Philosophy centers around three core areas to reward and care for our People:</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Rewarding Impact: </strong>We lead with competitive pay to reward the impact, skills and traits that fuel our success.</p></li><li><p style=\"min-height:1.5em\"><strong>Fostering Holistic Wellbeing: </strong>We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.</p></li><li><p style=\"min-height:1.5em\"><strong>Empowering Our Talent Culture: </strong>We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.<br /></p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>Our Promise to You </strong>😍</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Financial Wellness:</strong> Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.</p></li><li><p style=\"min-height:1.5em\"><strong>Your Well-Being, Covered: </strong>You’ll get access to health benefits, so you can get the care you need when you need it.</p></li><li><p style=\"min-height:1.5em\"><strong>Rest, Relax, Repeat: </strong>Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!</p></li><li><p style=\"min-height:1.5em\"><strong>Family First</strong>: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!</p></li><li><p style=\"min-height:1.5em\"><strong>Connections That Count:</strong> Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>About Docebo</strong> 💙</h2><p style=\"min-height:1.5em\">At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (<a target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"postings-link\" href=\"https://www.docebo.inc/home/default.aspx\"><u>TSX: DCBO &amp; NASDAQ: DCBO</u></a>), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—<strong>Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection</strong>—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world. </p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">Docebo is an <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf\">Equal Employment Opportunity employer</a>. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.</p><p style=\"min-height:1.5em\">As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.</p><p style=\"min-height:1.5em\">Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to their recruiter directly. </p>","descriptionPlain":"Artificial Intelligence. Actual Impact.\n\nAt Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.\n\n\n\n\nWe’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.\n\n\n\n\nSo… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.\n\n\n\n\n🚀 THE ADVENTURE AHEAD\n\nStep into the driver's seat of the high-octane engine that powers Docebo’s enterprise automation platform! In this role, you will architect, build, and scale business-critical backend systems in Go and PHP that seamlessly onboard millions of users. You'll serve as the primary technical advisor and force multiplier for our product and engineering teams, solving complex automation logic while directly elevating the technical craft of those around you. If you get excited by high scale, deep architectural ownership, and making a massive impact on enterprise-grade software, your next great journey starts right here!\n\n\n\n\n⚡ THE DAY-TO-DAY\n\n - Lead the Charge: Drive complex, multi-sprint technical initiatives from initial spark to seamless deployment while staying ahead of scope, dependencies, and risks.\n\n - Architect for Scale: Design and operate high-performing, resilient backend services using Go, PHP, AWS, Kubernetes, DynamoDB, PostgreSQL, and MySQL to effortlessly handle millions of users.\n\n - Write Exemplary Code: Craft clean, elegant Go code for our newest automation features while actively maintaining and leveling up our core PHP services.\n\n - Elevate the Craft: Conduct thoughtful code reviews, lead technical design discussions, write clear architectural design docs, and establish SLOs to keep our incident rates low.\n\n - Multiply Team Impact: Mentor and pair with engineers, guiding their career growth, while acting as a trusted partner to Product and Design to shape our product roadmap.\n\n - Tackle Complex Challenges: Balance long-term strategic roadmap delivery with Tier-1 customer escalations and technical debt, diving in to troubleshoot mission-critical issues across the stack.\n   \n   \n\n\n🛠️ YOUR SUPERPOWERS\n\n - Backend Mastery: 4-8 years of software engineering experience with deep expertise in Go and performance-driven batch processing systems, ideally paired with working knowledge of PHP.\n\n - System Design Genius: Proven track record of designing, building, and operating scalable microservices, distributed systems, and domain-driven architectures at enterprise scale.\n\n - Cloud & Infrastructure Expertise: Advanced, hands-on experience with AWS, Kubernetes, infrastructure as code, and data stores like DynamoDB, PostgreSQL, and MySQL.\n\n - Reliability & Observability Guru: Deep understanding of testing strategies (unit, integration, E2E) and modern observability platforms like Datadog to manage incidents and protect long-term system health.\n\n - Strategic Force Multiplier: Outstanding ability to mentor teammates, communicate complex technical trade-offs to non-technical stakeholders, and make sound decisions under uncertainty.\n\n - Timezone Anchor: Based in Canada to deliver seamless, sustainable timezone coverage for our North American enterprise customers alongside our Italy-based engineering team.\n   \n   \n\n\n🌟 BONUS POINTS\n\n - Cross-Stack Versatility: Strong knack for jumping into moderate complexity tasks outside your primary domain to unblock cross-functional engineering teams.\n\n - Continuous Improvement Champion: Passion for driving engineering-wide initiatives, whether standardizing deployment patterns, refining testing practices, or bringing emerging technology innovations into the fold.\n   \n   \n\n\n🗺️ OUR INTERVIEW PROCESS\n\nStep 1: We’ll kick things off with a 30-minute video call with a member of our Talent team. We’ll get to know you, share more about the role and team, and make sure we’re aligned.\n\nStep 2: A 60-minute video call with the hiring manager and a senior software engineer, where they’ll dig deeper into your experience, approach, and what excites you most about this opportunity.\n\nStep 3: Technical Deep Dive & System Design Discussion with key members of the Product Engineering team.\n\nStep 4: Final conversation with Engineering Leadership to discuss vision, values, and team alignment.\n\n\n\n\nOUR HYBRID WORK PHILOSOPHY 🤝\n\nGreat work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.\n\n\n\n\nOUR TOTAL REWARDS PHILOSOPHY 🎉\n\nOur Total Rewards Philosophy centers around three core areas to reward and care for our People:\n\n - Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.\n\n - Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.\n\n - Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.\n   \n\n\n\n\nOUR PROMISE TO YOU 😍\n\n - Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.\n\n - Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.\n\n - Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!\n\n - Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!\n\n - Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.\n\n\n\n\nABOUT DOCEBO 💙\n\nAt Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO https://www.docebo.inc/home/default.aspx), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world. \n\n\n\nDocebo is an Equal Employment Opportunity employer https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.\n\nAs a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.\n\nAny individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to their recruiter directly. "},{"id":"7edf3383-4d4b-4a60-a834-17fea0d79e0c","title":"Senior Project Manager","department":"Revenue","team":"Professional Services","employmentType":"FullTime","location":"Toronto, Ontario","secondaryLocations":[],"publishedAt":"2026-09-11T19:40:13.230+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"M5J 1R7","addressRegion":"Ontario","streetAddress":"55 York Street, 12th Floor","addressCountry":"Canada","addressLocality":"Toronto"}},"jobUrl":"https://jobs.ashbyhq.com/docebo/7edf3383-4d4b-4a60-a834-17fea0d79e0c","applyUrl":"https://jobs.ashbyhq.com/docebo/7edf3383-4d4b-4a60-a834-17fea0d79e0c/application","descriptionHtml":"<p style=\"min-height:1.5em\"><strong>Artificial Intelligence. Actual Impact.</strong></p><p style=\"min-height:1.5em\">At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.<br /></p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the <strong>Docebo Heart</strong>: trust by default, assume positive intent, and create space for different perspectives to thrive.<br /></p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.<br /><br /></p><h2><strong>🚀 The Adventure Ahead</strong></h2><p style=\"min-height:1.5em\">Step into the spotlight as a Senior Project Manager and steer enterprise-level implementations that transform how world-class organizations learn. You will serve as the strategic bridge between Docebo and our high-profile clients, ensuring seamlessly delivered onboarding experiences and maximum platform value. Working alongside an innovative, fast-paced team, your leadership will directly shape our client relationships, influence PMO process improvements, and drive impactful business outcomes globally.</p><h2><br /><strong>⚡ The Day-to-Day</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Lead the Charge:</strong> Own the end-to-end customer relationship for complex enterprise implementations, acting as the primary point of contact and defining key stakeholder escalation paths.</p></li><li><p style=\"min-height:1.5em\"><strong>Architect the Roadmap:</strong> Collaborate with internal and external teams to define project scope, establish goals, and maintain rigorous, detailed project plans from initial discovery to final delivery.</p></li><li><p style=\"min-height:1.5em\"><strong>Drive Momentum &amp; KPIs:</strong> Monitor project progress, manage resource allocation, and present actionable status reports, issue resolutions, and success metrics to key executive stakeholders.</p></li><li><p style=\"min-height:1.5em\"><strong>Cross-Pollinate &amp; Align:</strong> Work in lockstep with Product, Development, and Partner teams to track technical feature progress and oversee third-party onboarding alignment.</p></li><li><p style=\"min-height:1.5em\"><strong>Master the Communication Flow:</strong> Host engaging alignment meetings, establish robust communication plans, and clear blocking issues proactively to keep every project on schedule.</p></li><li><p style=\"min-height:1.5em\"><strong>Empower Long-Term Success:</strong> Monitor customer enablement activities to ensure client teams are fully equipped to expand their use of Docebo long after onboarding wraps up.</p></li><li><p style=\"min-height:1.5em\"><strong>Steer the Partner Ecosystem:</strong> Provide program oversight and internal coordination for partner-led services and partners delivering Docebo onboarding.</p></li></ul><h2><br /><strong>🧠 Your Superpowers</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Enterprise PM Mastery:</strong> 5+ years successfully executing end-to-end software implementation and deployment projects for external client accounts.</p></li><li><p style=\"min-height:1.5em\"><strong>Methodology Expertise:</strong> Deep understanding of project management frameworks, paired with a proven track record of implementing scalable PM tools and processes across enterprise organizations.</p></li><li><p style=\"min-height:1.5em\"><strong>Technical Communication Fluency:</strong> Exceptional ability to translate complex technical concepts and bridge gaps between technical execution teams and executive-level business audiences.</p></li><li><p style=\"min-height:1.5em\"><strong>Risk &amp; Priority Management:</strong> Strong instinct for anticipating risks early, establishing swift mitigation strategies, and driving decisions under tight timelines.</p></li><li><p style=\"min-height:1.5em\"><strong>Tool &amp; Tech Savvy:</strong> Hands-on experience navigating platforms like JIRA to manage schedules, track deliverables, and keep engineering teams aligned.</p></li><li><p style=\"min-height:1.5em\"><strong>Wanderlust Ready:</strong> Flexibility and willingness to travel up to 15% of the time to engage with clients face-to-face.</p></li></ul><h2><br /><strong>🌟 Bonus Points</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Domain Authority:</strong> Prior expertise navigating the LMS (Learning Management System) or HCM (Human Capital Management) landscape.</p></li><li><p style=\"min-height:1.5em\"><strong>Agile Startup Mindset:</strong> Previous success thriving in fast-scaling SaaS or early-stage technology environments.</p></li><li><p style=\"min-height:1.5em\"><strong>Team Builder:</strong> Passion for mentoring junior project managers and actively enhancing PMO standards and workflows.</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>Our Hybrid Work Philosophy 🤝</strong></h2><p style=\"min-height:1.5em\">Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.</p><p style=\"min-height:1.5em\"></p><h2><strong>Our Total Rewards Philosophy</strong> 🎉</h2><p style=\"min-height:1.5em\">Our Total Rewards Philosophy centers around three core areas to reward and care for our People:</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Rewarding Impact: </strong>We lead with competitive pay to reward the impact, skills and traits that fuel our success.</p></li><li><p style=\"min-height:1.5em\"><strong>Fostering Holistic Wellbeing: </strong>We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.</p></li><li><p style=\"min-height:1.5em\"><strong>Empowering Our Talent Culture: </strong>We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.<br /></p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>Our Promise to You </strong>😍</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Financial Wellness:</strong> Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.</p></li><li><p style=\"min-height:1.5em\"><strong>Your Well-Being, Covered: </strong>You’ll get access to health benefits, so you can get the care you need when you need it.</p></li><li><p style=\"min-height:1.5em\"><strong>Rest, Relax, Repeat: </strong>Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!</p></li><li><p style=\"min-height:1.5em\"><strong>Family First</strong>: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!</p></li><li><p style=\"min-height:1.5em\"><strong>Connections That Count:</strong> Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>About Docebo</strong> 💙</h2><p style=\"min-height:1.5em\">At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (<a target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"postings-link\" href=\"https://www.docebo.inc/home/default.aspx\"><u>TSX: DCBO &amp; NASDAQ: DCBO</u></a>), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—<strong>Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection</strong>—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world. </p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">Docebo is an <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf\">Equal Employment Opportunity employer</a>. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.</p><p style=\"min-height:1.5em\">As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.</p><p style=\"min-height:1.5em\">Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to their recruiter directly. </p>","descriptionPlain":"Artificial Intelligence. Actual Impact.\n\nAt Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.\n\n\n\n\nWe’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.\n\n\n\n\nSo… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.\n\n\n\n\n🚀 THE ADVENTURE AHEAD\n\nStep into the spotlight as a Senior Project Manager and steer enterprise-level implementations that transform how world-class organizations learn. You will serve as the strategic bridge between Docebo and our high-profile clients, ensuring seamlessly delivered onboarding experiences and maximum platform value. Working alongside an innovative, fast-paced team, your leadership will directly shape our client relationships, influence PMO process improvements, and drive impactful business outcomes globally.\n\n\n\n⚡ THE DAY-TO-DAY\n\n - Lead the Charge: Own the end-to-end customer relationship for complex enterprise implementations, acting as the primary point of contact and defining key stakeholder escalation paths.\n\n - Architect the Roadmap: Collaborate with internal and external teams to define project scope, establish goals, and maintain rigorous, detailed project plans from initial discovery to final delivery.\n\n - Drive Momentum & KPIs: Monitor project progress, manage resource allocation, and present actionable status reports, issue resolutions, and success metrics to key executive stakeholders.\n\n - Cross-Pollinate & Align: Work in lockstep with Product, Development, and Partner teams to track technical feature progress and oversee third-party onboarding alignment.\n\n - Master the Communication Flow: Host engaging alignment meetings, establish robust communication plans, and clear blocking issues proactively to keep every project on schedule.\n\n - Empower Long-Term Success: Monitor customer enablement activities to ensure client teams are fully equipped to expand their use of Docebo long after onboarding wraps up.\n\n - Steer the Partner Ecosystem: Provide program oversight and internal coordination for partner-led services and partners delivering Docebo onboarding.\n\n\n\n🧠 YOUR SUPERPOWERS\n\n - Enterprise PM Mastery: 5+ years successfully executing end-to-end software implementation and deployment projects for external client accounts.\n\n - Methodology Expertise: Deep understanding of project management frameworks, paired with a proven track record of implementing scalable PM tools and processes across enterprise organizations.\n\n - Technical Communication Fluency: Exceptional ability to translate complex technical concepts and bridge gaps between technical execution teams and executive-level business audiences.\n\n - Risk & Priority Management: Strong instinct for anticipating risks early, establishing swift mitigation strategies, and driving decisions under tight timelines.\n\n - Tool & Tech Savvy: Hands-on experience navigating platforms like JIRA to manage schedules, track deliverables, and keep engineering teams aligned.\n\n - Wanderlust Ready: Flexibility and willingness to travel up to 15% of the time to engage with clients face-to-face.\n\n\n\n🌟 BONUS POINTS\n\n - Domain Authority: Prior expertise navigating the LMS (Learning Management System) or HCM (Human Capital Management) landscape.\n\n - Agile Startup Mindset: Previous success thriving in fast-scaling SaaS or early-stage technology environments.\n\n - Team Builder: Passion for mentoring junior project managers and actively enhancing PMO standards and workflows.\n\n\n\n\nOUR HYBRID WORK PHILOSOPHY 🤝\n\nGreat work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.\n\n\n\n\nOUR TOTAL REWARDS PHILOSOPHY 🎉\n\nOur Total Rewards Philosophy centers around three core areas to reward and care for our People:\n\n - Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.\n\n - Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.\n\n - Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.\n   \n\n\n\n\nOUR PROMISE TO YOU 😍\n\n - Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.\n\n - Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.\n\n - Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!\n\n - Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!\n\n - Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.\n\n\n\n\nABOUT DOCEBO 💙\n\nAt Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO https://www.docebo.inc/home/default.aspx), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world. \n\n\n\nDocebo is an Equal Employment Opportunity employer https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.\n\nAs a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.\n\nAny individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to their recruiter directly. "},{"id":"73431166-a0db-4c50-a0bc-bd796ea113ee","title":"Staff Product Engineer","department":"Engineering","team":"Product Engineering","employmentType":"FullTime","location":"Milan, Italy","secondaryLocations":[{"location":"Biassono, Italy","address":{"postalAddress":{"postalCode":"20853","addressRegion":"MB","streetAddress":"Via Parco, 47","addressCountry":"Italy","addressLocality":"Biassono"}}}],"publishedAt":"2026-09-04T14:47:33.839+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressCountry":"Italy","addressLocality":"Milan"}},"jobUrl":"https://jobs.ashbyhq.com/docebo/73431166-a0db-4c50-a0bc-bd796ea113ee","applyUrl":"https://jobs.ashbyhq.com/docebo/73431166-a0db-4c50-a0bc-bd796ea113ee/application","descriptionHtml":"<p style=\"min-height:1.5em\"><strong>Artificial Intelligence. Actual Impact.</strong></p><p style=\"min-height:1.5em\">At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.<br /></p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the <strong>Docebo Heart</strong>: trust by default, assume positive intent, and create space for different perspectives to thrive.<br /></p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.<br /><br /></p><p style=\"min-height:1.5em\">As a Staff Product Engineer at Docebo, you won't just ship features—you will define product direction and solve high-impact, ambiguous technical challenges across our entire ecosystem. Operating at the dynamic intersection of product strategy, full-stack architecture, and AI-accelerated execution, you will design scalable, long-lived systems that power the future of work-based learning. In this pivotal role, you will elevate both our modern tech ecosystem and the engineers around you, turning complex technical possibilities into seamless experiences for millions of learners worldwide.</p><p style=\"min-height:1.5em\"><strong>Our Tech-Stack</strong><br />We build modern, scalable, and resilient products. Our ecosystem is diverse, and we believe in leveraging the best tools for the job. Here is a snapshot of our technology stack:</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Core Backend:</strong> We power our services using <strong>PHP</strong>, <strong>Node.js (TypeScript)</strong>, and <strong>Golang</strong>. We are also embracing <strong>Serverless</strong> architecture, leveraging it specifically for our newest modules and features to ensure maximum scalability and speed of innovation.</p></li><li><p style=\"min-height:1.5em\"><strong>Frontend Ecosystem:</strong> <strong>Angular</strong> is our main framework for web applications, though some of our cross-functional teams build components using <strong>React</strong>.</p></li><li><p style=\"min-height:1.5em\"><strong>Mobile Development:</strong> We deliver high-quality cross-platform mobile experiences powered entirely by <strong>React Native</strong>.</p></li><li><p style=\"min-height:1.5em\"><strong>Cloud &amp; DevOps:</strong> Our entire infrastructure is fully cloud-native and hosted on <strong>AWS</strong>.</p></li></ul><div style=\"min-height:1.2em;margin-top:0px;margin-bottom:0px\"> </div><div style=\"min-height:1.2em;margin-top:0px;margin-bottom:0px\"> </div><h2>The Day-to-Day 🛠️</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Architect the Future:</strong> Define long-term architectural standards and design resilient systems, leveraging  stack.</p></li><li><p style=\"min-height:1.5em\"><strong>Lead High-Impact Initiatives:</strong> Spearhead complex, end-to-end, cross-functional product initiatives from problem framing straight through to measurable business outcomes.</p></li><li><p style=\"min-height:1.5em\"><strong>Shape Product Strategy:</strong> Partner closely with Product and Design leaders to influence roadmaps, test assumptions, and ensure technical leverage is built into strategic decisions.</p></li><li><p style=\"min-height:1.5em\"><strong>Create AI-Powered Leverage:</strong> Institutionalize AI-assisted development practices, standards, and guardrails to help our teams safely ship faster with dramatically higher output.</p></li><li><p style=\"min-height:1.5em\"><strong>Elevate Engineering Excellence:</strong> Raise the bar across CI/CD, observability, testing, and operational reliability while eliminating systemic bottlenecks across teams.</p></li><li><p style=\"min-height:1.5em\"><strong>Connect with Customers &amp; Impact:</strong> Engage directly with internal stakeholders and customers to deeply understand pain points, using product analytics tools to design experiments and measure results.</p></li><li><p style=\"min-height:1.5em\"><strong>Mentor and Multiply:</strong> Coach engineers across disciplines on architecture, product thinking, and AI tools, driving alignment and leading through technical credibility.</p><div style=\"min-height:1.2em;margin-top:0px;margin-bottom:0px\"> </div></li></ul><h2>Your Superpowers ⚡</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Experience:</strong> 10+ years of full-stack software development experience with a proven track record of designing, building, and shipping complex products end-to-end and solving complex production issues.</p></li><li><p style=\"min-height:1.5em\"><strong>Language &amp; Tech Agility:</strong> Experience working with multi-language backends and frameworks and a readiness to tackle scalability, ADRs, and performance tasks in PHP services without requiring prior PHP proficiency.</p></li><li><p style=\"min-height:1.5em\"><strong>AI-Assisted Power:</strong> Mastery of AI-assisted development tools (Claude Code, Cursor, Codex, or similar) with a habit of leveraging them daily to supercharge software output.</p></li><li><p style=\"min-height:1.5em\"><strong>Analytics &amp; Experimentation Drive:</strong> Advanced fluency with product analytics platforms (PostHog, Amplitude, Mixpanel) and comfortable driving experimentation through feature flags and A/B testing.</p></li><li><p style=\"min-height:1.5em\"><strong>DevOps &amp; Cloud Proficiency:</strong> Advanced experience with CI/CD pipelines, cloud environments (AWS), containerization (Kubernetes), and modern observability practices.</p></li><li><p style=\"min-height:1.5em\"><strong>Ambiguity Navigation:</strong> Exceptional ability to break down complex, undefined problems into crisp, executable technical plans with clear tradeoffs.</p></li><li><p style=\"min-height:1.5em\"><strong>Leadership &amp; Collaboration:</strong> Outstanding track record of mentoring engineering talent, communicating directly with customers and stakeholders, and influencing cross-functional teams without direct authority.</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>Our Hybrid Work Philosophy 🤝</strong></h2><p style=\"min-height:1.5em\">Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.</p><div style=\"min-height:1.2em;margin-top:0px;margin-bottom:0px\"> </div><h2><strong>Our Total Rewards Philosophy</strong> 🎉</h2><p style=\"min-height:1.5em\">Our Total Rewards Philosophy centers around three core areas to reward and care for our People:</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Rewarding Impact: </strong>We lead with competitive pay to reward the impact, skills and traits that fuel our success.</p></li><li><p style=\"min-height:1.5em\"><strong>Fostering Holistic Wellbeing: </strong>We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.</p></li><li><p style=\"min-height:1.5em\"><strong>Empowering Our Talent Culture: </strong>We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.</p></li></ul><div style=\"min-height:1.2em;margin-top:0px;margin-bottom:0px\"> </div><h2><strong>Our Promise to You </strong>😍</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Financial Wellness:</strong> Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.</p></li><li><p style=\"min-height:1.5em\"><strong>Your Well-Being, Covered: </strong>You’ll get access to health benefits, so you can get the care you need when you need it.</p></li><li><p style=\"min-height:1.5em\"><strong>Rest, Relax, Repeat: </strong>Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!</p></li><li><p style=\"min-height:1.5em\"><strong>Family First</strong>: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!</p></li><li><p style=\"min-height:1.5em\"><strong>Fuel for Your Day:</strong> Receive a meal voucher for every working day, so you can focus on doing your best work while enjoying a meal that keeps you energized.</p></li><li><p style=\"min-height:1.5em\"><strong>Connections That Count:</strong> Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.</p></li></ul>","descriptionPlain":"Artificial Intelligence. Actual Impact.\n\nAt Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.\n\n\n\n\nWe’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.\n\n\n\n\nSo… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.\n\n\n\nAs a Staff Product Engineer at Docebo, you won't just ship features—you will define product direction and solve high-impact, ambiguous technical challenges across our entire ecosystem. Operating at the dynamic intersection of product strategy, full-stack architecture, and AI-accelerated execution, you will design scalable, long-lived systems that power the future of work-based learning. In this pivotal role, you will elevate both our modern tech ecosystem and the engineers around you, turning complex technical possibilities into seamless experiences for millions of learners worldwide.\n\nOur Tech-Stack\nWe build modern, scalable, and resilient products. Our ecosystem is diverse, and we believe in leveraging the best tools for the job. Here is a snapshot of our technology stack:\n\n - Core Backend: We power our services using PHP, Node.js (TypeScript), and Golang. We are also embracing Serverless architecture, leveraging it specifically for our newest modules and features to ensure maximum scalability and speed of innovation.\n\n - Frontend Ecosystem: Angular is our main framework for web applications, though some of our cross-functional teams build components using React.\n\n - Mobile Development: We deliver high-quality cross-platform mobile experiences powered entirely by React Native.\n\n - Cloud & DevOps: Our entire infrastructure is fully cloud-native and hosted on AWS.\n\n \n \n\n\nTHE DAY-TO-DAY 🛠️\n\n - Architect the Future: Define long-term architectural standards and design resilient systems, leveraging  stack.\n\n - Lead High-Impact Initiatives: Spearhead complex, end-to-end, cross-functional product initiatives from problem framing straight through to measurable business outcomes.\n\n - Shape Product Strategy: Partner closely with Product and Design leaders to influence roadmaps, test assumptions, and ensure technical leverage is built into strategic decisions.\n\n - Create AI-Powered Leverage: Institutionalize AI-assisted development practices, standards, and guardrails to help our teams safely ship faster with dramatically higher output.\n\n - Elevate Engineering Excellence: Raise the bar across CI/CD, observability, testing, and operational reliability while eliminating systemic bottlenecks across teams.\n\n - Connect with Customers & Impact: Engage directly with internal stakeholders and customers to deeply understand pain points, using product analytics tools to design experiments and measure results.\n\n - Mentor and Multiply: Coach engineers across disciplines on architecture, product thinking, and AI tools, driving alignment and leading through technical credibility.\n   \n    \n\n\nYOUR SUPERPOWERS ⚡\n\n - Experience: 10+ years of full-stack software development experience with a proven track record of designing, building, and shipping complex products end-to-end and solving complex production issues.\n\n - Language & Tech Agility: Experience working with multi-language backends and frameworks and a readiness to tackle scalability, ADRs, and performance tasks in PHP services without requiring prior PHP proficiency.\n\n - AI-Assisted Power: Mastery of AI-assisted development tools (Claude Code, Cursor, Codex, or similar) with a habit of leveraging them daily to supercharge software output.\n\n - Analytics & Experimentation Drive: Advanced fluency with product analytics platforms (PostHog, Amplitude, Mixpanel) and comfortable driving experimentation through feature flags and A/B testing.\n\n - DevOps & Cloud Proficiency: Advanced experience with CI/CD pipelines, cloud environments (AWS), containerization (Kubernetes), and modern observability practices.\n\n - Ambiguity Navigation: Exceptional ability to break down complex, undefined problems into crisp, executable technical plans with clear tradeoffs.\n\n - Leadership & Collaboration: Outstanding track record of mentoring engineering talent, communicating directly with customers and stakeholders, and influencing cross-functional teams without direct authority.\n\n\n\n\nOUR HYBRID WORK PHILOSOPHY 🤝\n\nGreat work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.\n\n \n\n\nOUR TOTAL REWARDS PHILOSOPHY 🎉\n\nOur Total Rewards Philosophy centers around three core areas to reward and care for our People:\n\n - Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.\n\n - Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.\n\n - Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.\n\n \n\n\nOUR PROMISE TO YOU 😍\n\n - Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.\n\n - Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.\n\n - Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!\n\n - Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!\n\n - Fuel for Your Day: Receive a meal voucher for every working day, so you can focus on doing your best work while enjoying a meal that keeps you energized.\n\n - Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long."},{"id":"85f19e25-f2d6-4be3-a10a-c3f407089dee","title":"Senior Product Designer, Content Design & Language Systems","department":"Product","team":"Design","employmentType":"FullTime","location":"Toronto, Ontario","secondaryLocations":[],"publishedAt":"2026-09-04T13:52:34.624+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"M5J 1R7","addressRegion":"Ontario","streetAddress":"55 York Street, 12th Floor","addressCountry":"Canada","addressLocality":"Toronto"}},"jobUrl":"https://jobs.ashbyhq.com/docebo/85f19e25-f2d6-4be3-a10a-c3f407089dee","applyUrl":"https://jobs.ashbyhq.com/docebo/85f19e25-f2d6-4be3-a10a-c3f407089dee/application","descriptionHtml":"<p style=\"min-height:1.5em\"><strong>Artificial Intelligence. Actual Impact.</strong></p><p style=\"min-height:1.5em\">At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.<br /></p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the <strong>Docebo Heart</strong>: trust by default, assume positive intent, and create space for different perspectives to thrive.<br /></p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.<br /><br /></p><h2>The Adventure Ahead 🚀</h2><p style=\"min-height:1.5em\">As a <strong>Senior Product Designer, Content Design &amp; Language Systems</strong>, you’ll lead ambiguous product problems where workflow, interaction, information architecture, and language need to work together. You’ll help make Docebo’s complex enterprise experiences clearer, more consistent, and easier to use for admins, creators, managers, and learners.</p><p style=\"min-height:1.5em\">This is not a traditional UX writing role or a localization-operations role. You’ll be a hands-on Product Designer who shapes product behaviour as well as product language. You’ll design complete workflows, build reusable terminology and content patterns, improve AI review and confidence experiences, and embed language guidance into our design system and delivery practices.</p><p style=\"min-height:1.5em\">You’ll shape problems before solutions are fixed, choose appropriate discovery and validation methods, and connect customer evidence, product data, business context, technical constraints, accessibility, and localization risk to clear product decisions. You’ll partner closely with Product Management, Engineering, UX Research, Elemental / Design System, Accessibility, Technical Writing / Localization, AI teams, and other Product Designers—building a shared quality capability without becoming a bottleneck or approval queue.</p><p style=\"min-height:1.5em\"></p><h2>The Day-to-Day 💻</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Frame Ambiguous Workflow and Language Problems:</strong> Turn incomplete or conflicting inputs into clear problem statements, hypotheses, decision questions, and an actionable path to learning.</p></li><li><p style=\"min-height:1.5em\"><strong>Lead Discovery and Define Outcomes:</strong> Select appropriate research and validation methods; combine customer evidence, product analytics, business context, technical constraints, and localization insight to establish measurable success signals and visible trade-offs.</p></li><li><p style=\"min-height:1.5em\"><strong>Design Complete Product Workflows:</strong> Lead interaction, information-architecture, and content decisions across roles, permissions, states, edge cases, accessibility, responsive behaviour, errors, confirmations, approvals, and recovery.</p></li><li><p style=\"min-height:1.5em\"><strong>Build Docebo’s Product Language System:</strong> Establish terminology, product voice and tone, reusable microcopy patterns, audience guidance, and language principles that improve clarity across product areas.</p></li><li><p style=\"min-height:1.5em\"><strong>Design Trustworthy AI Moments:</strong> Create patterns that help people understand what AI did, what informed it, what needs attention, and how to review, edit, regenerate, approve, reverse, or recover.</p></li><li><p style=\"min-height:1.5em\"><strong>Embed Guidance into Product Systems:</strong> Partner with Elemental / Design System to create component-level guidance, default strings, usage examples, do-and-don’t guidance, and reusable quality checks.</p></li><li><p style=\"min-height:1.5em\"><strong>Design for Localization Readiness:</strong> Own product-side standards for translation-ready writing, terminology reuse, variables and placeholders, language previews, and localization constraints while partnering with Technical Writing / Localization on operational workflows.</p></li><li><p style=\"min-height:1.5em\"><strong>Prototype and Audit with AI-Assisted Methods:</strong> Use appropriate-fidelity prototypes and AI-assisted workflows to explore product behaviour, evaluate alternatives, audit language, and assess usability and technical feasibility before significant implementation investment.</p></li><li><p style=\"min-height:1.5em\"><strong>Partner Through Shipped Quality:</strong> Work closely with Engineering on implementation strategy, design QA, product polish, and post-release iteration using customer feedback and product evidence.</p></li><li><p style=\"min-height:1.5em\"><strong>Create Reusable Leverage:</strong> Turn repeated workflow and language needs into patterns, assets, documentation, terminology, prompts, or practices that improve more than one feature.</p></li><li><p style=\"min-height:1.5em\"><strong>Mentor and Facilitate:</strong> Help designers and cross-functional partners build stronger product-language judgment through critique, decision reviews, workshops, concise documentation, and practical guidance.</p><p style=\"min-height:1.5em\"></p></li></ul><h2>Your Superpowers 🦸‍♀️</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Your portfolio shows ownership of complex, ambiguous workflows or significant product-area work with visible customer and product impact—not only writing samples</p></li><li><p style=\"min-height:1.5em\">You can explain how you triangulated qualitative research, quantitative evidence, business risk, localization considerations, and technical constraints</p></li><li><p style=\"min-height:1.5em\">You demonstrate strong interaction, visual, information-architecture, content-design, accessibility, and product-language judgment across difficult states and edge cases</p></li><li><p style=\"min-height:1.5em\">You have created or contributed to product-language systems, terminology frameworks, component guidance, content pattern libraries, or other reusable product standards</p></li><li><p style=\"min-height:1.5em\">You show how prototypes, experiments, audits, or validation changed product direction before or after release</p></li><li><p style=\"min-height:1.5em\">You can define meaningful outcomes, distinguish signal from activity, and explain what the team learned after launch</p></li><li><p style=\"min-height:1.5em\">You have influenced Product and Engineering decisions early, managed disagreement constructively, and stayed accountable through implementation quality</p></li><li><p style=\"min-height:1.5em\">You understand how product language must work across design systems and languages, including translation readiness, terminology reuse, variables, layout constraints, and inclusive communication</p></li><li><p style=\"min-height:1.5em\">You use AI-assisted tools thoughtfully for research, synthesis, language exploration, prototyping, quality review, or implementation critique while retaining human judgment and accountability</p></li><li><p style=\"min-height:1.5em\">You have helped other designers or cross-functional partners build stronger judgment through mentorship, critique, facilitation, and practical guidance</p><p style=\"min-height:1.5em\"></p></li></ul><h2>Bonus Points 🌟</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Experience designing language and interaction patterns for AI-assisted, agentic, recommendation, conversational, generated-output, or automation workflows</p></li><li><p style=\"min-height:1.5em\">Experience with localization tooling and practices such as Lokalise, terminology management, localization previews, translation-quality review, or localization-to-codebase workflows</p></li><li><p style=\"min-height:1.5em\">Contributions to design systems, accessibility maturity, product-language systems, research practices, or reusable interaction patterns</p></li><li><p style=\"min-height:1.5em\">Experience with enterprise learning, HR technology, content authoring, analytics, knowledge management, administration, or skills platforms</p></li><li><p style=\"min-height:1.5em\">Practical experiments with tools such as Codex or similar systems—for AI-assisted audits, product-language linting, prompt packs, prototypes, plugins, scripts, or app-level language guidance—that show you learn by making</p><p style=\"min-height:1.5em\"></p></li></ul><h2>Our Interview Process 🗺️</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Step 1:</strong> A 30-minute video call with a member of our Talent team. We’ll get to know you, share more about the role and team, and confirm that we’re aligned.</p></li><li><p style=\"min-height:1.5em\"><strong>Step 2:</strong> A 45–60-minute conversation with the hiring manager focused on your experience, approach, and what interests you about the opportunity.</p></li><li><p style=\"min-height:1.5em\"><strong>Step 3:</strong> A 60-minute portfolio deep dive and collaborative case discussion focused on complex workflow ownership, content and interaction decisions, reusable systems, evidence, craft, and measurable learning or impact.</p></li><li><p style=\"min-height:1.5em\"><strong>Step 4:</strong> A final conversation focused on product-area influence, mentorship, values alignment, and cross-functional decision making.</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>Our Hybrid Work Philosophy 🤝</strong></h2><p style=\"min-height:1.5em\">Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.</p><div style=\"min-height:1.2em;margin-top:0px;margin-bottom:0px\"> </div><h2><strong>Our Total Rewards Philosophy</strong> 🎉</h2><p style=\"min-height:1.5em\">Our Total Rewards Philosophy centers around three core areas to reward and care for our People:</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Rewarding Impact: </strong>We lead with competitive pay to reward the impact, skills and traits that fuel our success.</p></li><li><p style=\"min-height:1.5em\"><strong>Fostering Holistic Wellbeing: </strong>We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.</p></li><li><p style=\"min-height:1.5em\"><strong>Empowering Our Talent Culture: </strong>We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.</p></li></ul><div style=\"min-height:1.2em;margin-top:0px;margin-bottom:0px\"> </div><h2><strong>Our Promise to You </strong>😍</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Financial Wellness:</strong> Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.</p></li><li><p style=\"min-height:1.5em\"><strong>Your Well-Being, Covered: </strong>You’ll get access to health benefits, so you can get the care you need when you need it.</p></li><li><p style=\"min-height:1.5em\"><strong>Rest, Relax, Repeat: </strong>Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!</p></li><li><p style=\"min-height:1.5em\"><strong>Family First</strong>: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!</p></li><li><p style=\"min-height:1.5em\"><strong>Fuel for Your Day:</strong> Receive a meal voucher for every working day, so you can focus on doing your best work while enjoying a meal that keeps you energized.</p></li><li><p style=\"min-height:1.5em\"><strong>Connections That Count:</strong> Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.</p></li></ul>","descriptionPlain":"Artificial Intelligence. Actual Impact.\n\nAt Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.\n\n\n\n\nWe’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.\n\n\n\n\nSo… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.\n\n\n\n\nTHE ADVENTURE AHEAD 🚀\n\nAs a Senior Product Designer, Content Design & Language Systems, you’ll lead ambiguous product problems where workflow, interaction, information architecture, and language need to work together. You’ll help make Docebo’s complex enterprise experiences clearer, more consistent, and easier to use for admins, creators, managers, and learners.\n\nThis is not a traditional UX writing role or a localization-operations role. You’ll be a hands-on Product Designer who shapes product behaviour as well as product language. You’ll design complete workflows, build reusable terminology and content patterns, improve AI review and confidence experiences, and embed language guidance into our design system and delivery practices.\n\nYou’ll shape problems before solutions are fixed, choose appropriate discovery and validation methods, and connect customer evidence, product data, business context, technical constraints, accessibility, and localization risk to clear product decisions. You’ll partner closely with Product Management, Engineering, UX Research, Elemental / Design System, Accessibility, Technical Writing / Localization, AI teams, and other Product Designers—building a shared quality capability without becoming a bottleneck or approval queue.\n\n\n\n\nTHE DAY-TO-DAY 💻\n\n - Frame Ambiguous Workflow and Language Problems: Turn incomplete or conflicting inputs into clear problem statements, hypotheses, decision questions, and an actionable path to learning.\n\n - Lead Discovery and Define Outcomes: Select appropriate research and validation methods; combine customer evidence, product analytics, business context, technical constraints, and localization insight to establish measurable success signals and visible trade-offs.\n\n - Design Complete Product Workflows: Lead interaction, information-architecture, and content decisions across roles, permissions, states, edge cases, accessibility, responsive behaviour, errors, confirmations, approvals, and recovery.\n\n - Build Docebo’s Product Language System: Establish terminology, product voice and tone, reusable microcopy patterns, audience guidance, and language principles that improve clarity across product areas.\n\n - Design Trustworthy AI Moments: Create patterns that help people understand what AI did, what informed it, what needs attention, and how to review, edit, regenerate, approve, reverse, or recover.\n\n - Embed Guidance into Product Systems: Partner with Elemental / Design System to create component-level guidance, default strings, usage examples, do-and-don’t guidance, and reusable quality checks.\n\n - Design for Localization Readiness: Own product-side standards for translation-ready writing, terminology reuse, variables and placeholders, language previews, and localization constraints while partnering with Technical Writing / Localization on operational workflows.\n\n - Prototype and Audit with AI-Assisted Methods: Use appropriate-fidelity prototypes and AI-assisted workflows to explore product behaviour, evaluate alternatives, audit language, and assess usability and technical feasibility before significant implementation investment.\n\n - Partner Through Shipped Quality: Work closely with Engineering on implementation strategy, design QA, product polish, and post-release iteration using customer feedback and product evidence.\n\n - Create Reusable Leverage: Turn repeated workflow and language needs into patterns, assets, documentation, terminology, prompts, or practices that improve more than one feature.\n\n - Mentor and Facilitate: Help designers and cross-functional partners build stronger product-language judgment through critique, decision reviews, workshops, concise documentation, and practical guidance.\n   \n   \n\n\nYOUR SUPERPOWERS 🦸‍♀️\n\n - Your portfolio shows ownership of complex, ambiguous workflows or significant product-area work with visible customer and product impact—not only writing samples\n\n - You can explain how you triangulated qualitative research, quantitative evidence, business risk, localization considerations, and technical constraints\n\n - You demonstrate strong interaction, visual, information-architecture, content-design, accessibility, and product-language judgment across difficult states and edge cases\n\n - You have created or contributed to product-language systems, terminology frameworks, component guidance, content pattern libraries, or other reusable product standards\n\n - You show how prototypes, experiments, audits, or validation changed product direction before or after release\n\n - You can define meaningful outcomes, distinguish signal from activity, and explain what the team learned after launch\n\n - You have influenced Product and Engineering decisions early, managed disagreement constructively, and stayed accountable through implementation quality\n\n - You understand how product language must work across design systems and languages, including translation readiness, terminology reuse, variables, layout constraints, and inclusive communication\n\n - You use AI-assisted tools thoughtfully for research, synthesis, language exploration, prototyping, quality review, or implementation critique while retaining human judgment and accountability\n\n - You have helped other designers or cross-functional partners build stronger judgment through mentorship, critique, facilitation, and practical guidance\n   \n   \n\n\nBONUS POINTS 🌟\n\n - Experience designing language and interaction patterns for AI-assisted, agentic, recommendation, conversational, generated-output, or automation workflows\n\n - Experience with localization tooling and practices such as Lokalise, terminology management, localization previews, translation-quality review, or localization-to-codebase workflows\n\n - Contributions to design systems, accessibility maturity, product-language systems, research practices, or reusable interaction patterns\n\n - Experience with enterprise learning, HR technology, content authoring, analytics, knowledge management, administration, or skills platforms\n\n - Practical experiments with tools such as Codex or similar systems—for AI-assisted audits, product-language linting, prompt packs, prototypes, plugins, scripts, or app-level language guidance—that show you learn by making\n   \n   \n\n\nOUR INTERVIEW PROCESS 🗺️\n\n - Step 1: A 30-minute video call with a member of our Talent team. We’ll get to know you, share more about the role and team, and confirm that we’re aligned.\n\n - Step 2: A 45–60-minute conversation with the hiring manager focused on your experience, approach, and what interests you about the opportunity.\n\n - Step 3: A 60-minute portfolio deep dive and collaborative case discussion focused on complex workflow ownership, content and interaction decisions, reusable systems, evidence, craft, and measurable learning or impact.\n\n - Step 4: A final conversation focused on product-area influence, mentorship, values alignment, and cross-functional decision making.\n\n\n\n\nOUR HYBRID WORK PHILOSOPHY 🤝\n\nGreat work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.\n\n \n\n\nOUR TOTAL REWARDS PHILOSOPHY 🎉\n\nOur Total Rewards Philosophy centers around three core areas to reward and care for our People:\n\n - Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.\n\n - Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.\n\n - Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.\n\n \n\n\nOUR PROMISE TO YOU 😍\n\n - Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.\n\n - Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.\n\n - Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!\n\n - Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!\n\n - Fuel for Your Day: Receive a meal voucher for every working day, so you can focus on doing your best work while enjoying a meal that keeps you energized.\n\n - Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long."},{"id":"d05ba832-49b3-4de6-b2cf-97615bcd8d15","title":"Senior Legal Counsel","department":"Legal","team":"Legal","employmentType":"FullTime","location":"Toronto, Ontario","secondaryLocations":[],"publishedAt":"2026-09-08T13:27:00.272+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"M5J 1R7","addressRegion":"Ontario","streetAddress":"55 York Street, 12th Floor","addressCountry":"Canada","addressLocality":"Toronto"}},"jobUrl":"https://jobs.ashbyhq.com/docebo/d05ba832-49b3-4de6-b2cf-97615bcd8d15","applyUrl":"https://jobs.ashbyhq.com/docebo/d05ba832-49b3-4de6-b2cf-97615bcd8d15/application","descriptionHtml":"<p style=\"min-height:1.5em\"><strong>Artificial Intelligence. Actual Impact.</strong></p><p style=\"min-height:1.5em\">At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.<br /></p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the <strong>Docebo Heart</strong>: trust by default, assume positive intent, and create space for different perspectives to thrive.<br /></p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.<br /><br /></p><h2>🚀 The Adventure Ahead</h2><p style=\"min-height:1.5em\">As Senior Legal Counsel, you will serve as a trusted advisor and key strategic leader navigating complex global legal landscapes to directly accelerate Docebo’s growth. Partnering with cross-functional powerhouse teams—like Sales, Deal Desk, Finance, and Partnerships—you will lead high-stakes negotiations, champion innovative legal strategies, and safeguard our organization across multiple jurisdictions. If you are ready to apply your legal expertise to transform the future of AI-driven learning in an agile, high-impact environment, this is your next big move.</p><p style=\"min-height:1.5em\"></p><h2>⚡ The Day-to-Day</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Lead the Charge:</strong> Partner closely with senior leadership and cross-functional teams across Sales, Deal Desk, Finance, and Partnerships to deliver high-impact legal guidance aligned with core business objectives.</p></li><li><p style=\"min-height:1.5em\"><strong>Architect the Future:</strong> Design, draft, and negotiate complex, high-value SaaS agreements, Master Service Agreements, vendor contracts, NDAs, and partnership deals.</p></li><li><p style=\"min-height:1.5em\"><strong>Revolutionize Process:</strong> Innovate and refine key legal workflows, contract templates, and operational processes to boost efficiency and decrease risk globally.</p></li><li><p style=\"min-height:1.5em\"><strong>Navigate Risk:</strong> Conduct forensic contract reviews to uncover potential risks and deliver practical, business-oriented solutions that protect Docebo’s interests.</p></li><li><p style=\"min-height:1.5em\"><strong>Advise &amp; Empower:</strong> Act as a strategic counselor to internal stakeholders on data privacy, product compliance, disputes, and complex commercial negotiations.</p></li><li><p style=\"min-height:1.5em\"><strong>Fuel Expansion:</strong> Drive the legal framework behind high-stakes strategic growth, leading reviews for RFPs, tender responses, and M&amp;A due diligence activities.</p></li><li><p style=\"min-height:1.5em\"><strong>Champion Knowledge:</strong> Create and deliver interactive internal training initiatives to educate teams on compliance, policies, and global legal best practices.</p></li></ul><p style=\"min-height:1.5em\"></p><h2>💪 Your Superpowers</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Legal Credentials:</strong> Holds a JD/LLB from an accredited law school and is active/admitted to practice law in any province.</p></li><li><p style=\"min-height:1.5em\"><strong>SaaS Expertise:</strong> 8+ years of dynamic legal experience, ideally built within a fast-paced technology or SaaS enterprise.</p></li><li><p style=\"min-height:1.5em\"><strong>Deal-Making Genius:</strong> Extensive experience negotiating and drafting complex SaaS subscriptions, professional services agreements, and privacy terms under tight deadlines.</p></li><li><p style=\"min-height:1.5em\"><strong>Privacy Sentinel:</strong> Deep expertise in global privacy framework regulations (such as GDPR) and their practical application in cloud and AI technology.</p></li><li><p style=\"min-height:1.5em\"><strong>Strategic Problem-Solver:</strong> A solution-oriented mindset with advanced negotiation, communication, and stakeholder management skills.</p></li><li><p style=\"min-height:1.5em\"><strong>Tech-Savvy Leader:</strong> Proficiency in tools like Salesforce or standard CRM systems and a track record of mentoring junior legal professionals.</p></li></ul><p style=\"min-height:1.5em\"></p><h2>🌟 Bonus Points</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>M&amp;A &amp; Tender Experience:</strong> Hands-on experience driving legal due diligence for major M&amp;A transactions and large-scale government/enterprise tenders.</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>Our Hybrid Work Philosophy 🤝</strong></h2><p style=\"min-height:1.5em\">Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.</p><p style=\"min-height:1.5em\"></p><h2><strong>Our Total Rewards Philosophy</strong> 🎉</h2><p style=\"min-height:1.5em\">Our Total Rewards Philosophy centers around three core areas to reward and care for our People:</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Rewarding Impact: </strong>We lead with competitive pay to reward the impact, skills and traits that fuel our success.</p></li><li><p style=\"min-height:1.5em\"><strong>Fostering Holistic Wellbeing: </strong>We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.</p></li><li><p style=\"min-height:1.5em\"><strong>Empowering Our Talent Culture: </strong>We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.<br /></p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>Our Promise to You </strong>😍</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Financial Wellness:</strong> Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.</p></li><li><p style=\"min-height:1.5em\"><strong>Your Well-Being, Covered: </strong>You’ll get access to health benefits, so you can get the care you need when you need it.</p></li><li><p style=\"min-height:1.5em\"><strong>Rest, Relax, Repeat: </strong>Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!</p></li><li><p style=\"min-height:1.5em\"><strong>Family First</strong>: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!</p></li><li><p style=\"min-height:1.5em\"><strong>Connections That Count:</strong> Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>About Docebo</strong> 💙</h2><p style=\"min-height:1.5em\">At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (<a target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"postings-link\" href=\"https://www.docebo.inc/home/default.aspx\"><u>TSX: DCBO &amp; NASDAQ: DCBO</u></a>), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—<strong>Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection</strong>—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world. </p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">Docebo is an <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf\">Equal Employment Opportunity employer</a>. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.</p><p style=\"min-height:1.5em\">As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.</p><p style=\"min-height:1.5em\">Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to their recruiter directly. </p>","descriptionPlain":"Artificial Intelligence. Actual Impact.\n\nAt Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.\n\n\n\n\nWe’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.\n\n\n\n\nSo… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.\n\n\n\n\n🚀 THE ADVENTURE AHEAD\n\nAs Senior Legal Counsel, you will serve as a trusted advisor and key strategic leader navigating complex global legal landscapes to directly accelerate Docebo’s growth. Partnering with cross-functional powerhouse teams—like Sales, Deal Desk, Finance, and Partnerships—you will lead high-stakes negotiations, champion innovative legal strategies, and safeguard our organization across multiple jurisdictions. If you are ready to apply your legal expertise to transform the future of AI-driven learning in an agile, high-impact environment, this is your next big move.\n\n\n\n\n⚡ THE DAY-TO-DAY\n\n - Lead the Charge: Partner closely with senior leadership and cross-functional teams across Sales, Deal Desk, Finance, and Partnerships to deliver high-impact legal guidance aligned with core business objectives.\n\n - Architect the Future: Design, draft, and negotiate complex, high-value SaaS agreements, Master Service Agreements, vendor contracts, NDAs, and partnership deals.\n\n - Revolutionize Process: Innovate and refine key legal workflows, contract templates, and operational processes to boost efficiency and decrease risk globally.\n\n - Navigate Risk: Conduct forensic contract reviews to uncover potential risks and deliver practical, business-oriented solutions that protect Docebo’s interests.\n\n - Advise & Empower: Act as a strategic counselor to internal stakeholders on data privacy, product compliance, disputes, and complex commercial negotiations.\n\n - Fuel Expansion: Drive the legal framework behind high-stakes strategic growth, leading reviews for RFPs, tender responses, and M&A due diligence activities.\n\n - Champion Knowledge: Create and deliver interactive internal training initiatives to educate teams on compliance, policies, and global legal best practices.\n\n\n\n\n💪 YOUR SUPERPOWERS\n\n - Legal Credentials: Holds a JD/LLB from an accredited law school and is active/admitted to practice law in any province.\n\n - SaaS Expertise: 8+ years of dynamic legal experience, ideally built within a fast-paced technology or SaaS enterprise.\n\n - Deal-Making Genius: Extensive experience negotiating and drafting complex SaaS subscriptions, professional services agreements, and privacy terms under tight deadlines.\n\n - Privacy Sentinel: Deep expertise in global privacy framework regulations (such as GDPR) and their practical application in cloud and AI technology.\n\n - Strategic Problem-Solver: A solution-oriented mindset with advanced negotiation, communication, and stakeholder management skills.\n\n - Tech-Savvy Leader: Proficiency in tools like Salesforce or standard CRM systems and a track record of mentoring junior legal professionals.\n\n\n\n\n🌟 BONUS POINTS\n\n - M&A & Tender Experience: Hands-on experience driving legal due diligence for major M&A transactions and large-scale government/enterprise tenders.\n\n\n\n\nOUR HYBRID WORK PHILOSOPHY 🤝\n\nGreat work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.\n\n\n\n\nOUR TOTAL REWARDS PHILOSOPHY 🎉\n\nOur Total Rewards Philosophy centers around three core areas to reward and care for our People:\n\n - Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.\n\n - Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.\n\n - Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.\n   \n\n\n\n\nOUR PROMISE TO YOU 😍\n\n - Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.\n\n - Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.\n\n - Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!\n\n - Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!\n\n - Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.\n\n\n\n\nABOUT DOCEBO 💙\n\nAt Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO https://www.docebo.inc/home/default.aspx), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world. \n\n\n\nDocebo is an Equal Employment Opportunity employer https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.\n\nAs a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.\n\nAny individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to their recruiter directly. "},{"id":"ae5eb154-a2cc-44c9-aa8d-7d1c9aa69d85","title":"Technical Product Manager - Integration Ecosystems & Tooling ","department":"Product","team":"Solutions Architecture","employmentType":"FullTime","location":"Toronto, Ontario","secondaryLocations":[],"publishedAt":"2026-09-09T20:27:23.196+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"M5J 1R7","addressRegion":"Ontario","streetAddress":"55 York Street, 12th Floor","addressCountry":"Canada","addressLocality":"Toronto"}},"jobUrl":"https://jobs.ashbyhq.com/docebo/ae5eb154-a2cc-44c9-aa8d-7d1c9aa69d85","applyUrl":"https://jobs.ashbyhq.com/docebo/ae5eb154-a2cc-44c9-aa8d-7d1c9aa69d85/application","descriptionHtml":"<p style=\"min-height:1.5em\"><strong>Artificial Intelligence. Actual Impact.</strong></p><p style=\"min-height:1.5em\">At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.<br /></p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the <strong>Docebo Heart</strong>: trust by default, assume positive intent, and create space for different perspectives to thrive.<br /></p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.<br /><br /></p><h2>🚀 The Adventure Ahead</h2><p style=\"min-height:1.5em\">As our Technical Product Manager for Platform &amp; Integrations, you are the architect of Docebo’s extensibility, transforming our ecosystem into a developer’s playground. Your mission is to bridge the gap between complex engineering infrastructure and tangible business value, ensuring our REST APIs, webhooks, and Connect tools are world-class. By scanning the horizon for emerging standards and defining opinionated interoperability patterns, you will empower global enterprises to build seamless, high-impact integrations that define the future of learning technology.</p><p style=\"min-height:1.5em\"></p><h2>🛠️ The Day-to-Day</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>API and Platform Strategy:</strong> Own Docebo’s external API roadmap, from schema design principles and versioning policies to championing patterns that ensure long-term, scalable extensibility.</p></li><li><p style=\"min-height:1.5em\"><strong>Connect and Integration Tooling: </strong>Lead the Docebo Connect (Workato IPaaS OEM) product vision by managing the low-code workflow builder and blueprint library, while evaluating high-value partner contribution programs.</p></li><li><p style=\"min-height:1.5em\"><strong>Developer Experience:</strong> Obsess over the end-to-end developer journey, tracking DX metrics and conducting deep-dive research to eliminate friction before it ever turns into churn.</p></li><li><p style=\"min-height:1.5em\"><strong>Measure the Impact:</strong> Define the \"North Star\" for platform success by building dashboards that track API adoption, integration attach rates, and direct revenue contribution for executive stakeholders.</p></li><li><p style=\"min-height:1.5em\"><strong>Navigate the Tech:</strong> Conduct high-level technical research on iPaaS and integration standards to make \"build-buy-partner\" recommendations that keep us ahead of the competition.</p></li><li><p style=\"min-height:1.5em\"><strong>Field Enablement and GTM:</strong> Partner with Marketing and Sales to translate technical capabilities into winning GTM strategies, acting as the technical authority in high-stakes enterprise deal cycles.</p></li><li><p style=\"min-height:1.5em\"><strong>Govern the Ecosystem:</strong> Establish the gold standard for how partners build on Docebo, publishing comprehensive integration guides that ensure security, reliability, and commercial viability.</p></li></ul><h2>⚡ Your Superpowers</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Speak Fluent API:</strong> You can design a REST API and write an OpenAPI spec in your sleep, confidently debating webhook reliability and event-driven sync with our engineering leads.</p></li><li><p style=\"min-height:1.5em\"><strong>Decode the Codebase:</strong> You are comfortable diving into production code to trace API calls or review pull requests, understanding exactly how implementation choices impact the product's future.</p></li><li><p style=\"min-height:1.5em\"><strong>Think Like a Platform:</strong> You possess strong, well-reasoned opinions on what \"good\" design looks like and aren't afraid to defend your vision to both developers and the C-suite.</p></li><li><p style=\"min-height:1.5em\"><strong>Data-Driven Intuition:</strong> You define success metrics before a single line of code is written, using platform health data to influence high-level prioritization and investment.</p></li><li><p style=\"min-height:1.5em\"><strong>Developer Empathy:</strong> Having built with APIs yourself, you view documentation gaps as personal challenges and treat developer friction points as high-priority product bugs.</p></li><li><p style=\"min-height:1.5em\"><strong>Proven Experience:</strong> You bring 4+ years of B2B SaaS Product Management experience, specifically focused on APIs, SDKs, or iPaaS, ideally with a background in software engineering or solutions architecture.</p></li><li><p style=\"min-height:1.5em\"><strong>Integration Expertise:</strong> You have a deep mastery of OAuth 2.0, SAML, SCIM, and middleware categories, with a proven track record of connecting platform health to commercial outcomes.</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>Our Hybrid Work Philosophy 🤝</strong></h2><p style=\"min-height:1.5em\">Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.</p><p style=\"min-height:1.5em\"></p><h2><strong>Our Total Rewards Philosophy</strong> 🎉</h2><p style=\"min-height:1.5em\">Our Total Rewards Philosophy centers around three core areas to reward and care for our People:</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Rewarding Impact: </strong>We lead with competitive pay to reward the impact, skills and traits that fuel our success.</p></li><li><p style=\"min-height:1.5em\"><strong>Fostering Holistic Wellbeing: </strong>We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.</p></li><li><p style=\"min-height:1.5em\"><strong>Empowering Our Talent Culture: </strong>We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.<br /></p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>Our Promise to You </strong>😍</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Financial Wellness:</strong> Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.</p></li><li><p style=\"min-height:1.5em\"><strong>Your Well-Being, Covered: </strong>You’ll get access to health benefits, so you can get the care you need when you need it.</p></li><li><p style=\"min-height:1.5em\"><strong>Rest, Relax, Repeat: </strong>Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!</p></li><li><p style=\"min-height:1.5em\"><strong>Family First</strong>: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!</p></li><li><p style=\"min-height:1.5em\"><strong>Connections That Count:</strong> Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>About Docebo</strong> 💙</h2><p style=\"min-height:1.5em\">At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (<a target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"postings-link\" href=\"https://www.docebo.inc/home/default.aspx\"><u>TSX: DCBO &amp; NASDAQ: DCBO</u></a>), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—<strong>Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection</strong>—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world. </p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">Docebo is an <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf\">Equal Employment Opportunity employer</a>. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.</p><p style=\"min-height:1.5em\">As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.</p><p style=\"min-height:1.5em\">Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to their recruiter directly. </p>","descriptionPlain":"Artificial Intelligence. Actual Impact.\n\nAt Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.\n\n\n\n\nWe’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.\n\n\n\n\nSo… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.\n\n\n\n\n🚀 THE ADVENTURE AHEAD\n\nAs our Technical Product Manager for Platform & Integrations, you are the architect of Docebo’s extensibility, transforming our ecosystem into a developer’s playground. Your mission is to bridge the gap between complex engineering infrastructure and tangible business value, ensuring our REST APIs, webhooks, and Connect tools are world-class. By scanning the horizon for emerging standards and defining opinionated interoperability patterns, you will empower global enterprises to build seamless, high-impact integrations that define the future of learning technology.\n\n\n\n\n🛠️ THE DAY-TO-DAY\n\n - API and Platform Strategy: Own Docebo’s external API roadmap, from schema design principles and versioning policies to championing patterns that ensure long-term, scalable extensibility.\n\n - Connect and Integration Tooling: Lead the Docebo Connect (Workato IPaaS OEM) product vision by managing the low-code workflow builder and blueprint library, while evaluating high-value partner contribution programs.\n\n - Developer Experience: Obsess over the end-to-end developer journey, tracking DX metrics and conducting deep-dive research to eliminate friction before it ever turns into churn.\n\n - Measure the Impact: Define the \"North Star\" for platform success by building dashboards that track API adoption, integration attach rates, and direct revenue contribution for executive stakeholders.\n\n - Navigate the Tech: Conduct high-level technical research on iPaaS and integration standards to make \"build-buy-partner\" recommendations that keep us ahead of the competition.\n\n - Field Enablement and GTM: Partner with Marketing and Sales to translate technical capabilities into winning GTM strategies, acting as the technical authority in high-stakes enterprise deal cycles.\n\n - Govern the Ecosystem: Establish the gold standard for how partners build on Docebo, publishing comprehensive integration guides that ensure security, reliability, and commercial viability.\n\n\n⚡ YOUR SUPERPOWERS\n\n - Speak Fluent API: You can design a REST API and write an OpenAPI spec in your sleep, confidently debating webhook reliability and event-driven sync with our engineering leads.\n\n - Decode the Codebase: You are comfortable diving into production code to trace API calls or review pull requests, understanding exactly how implementation choices impact the product's future.\n\n - Think Like a Platform: You possess strong, well-reasoned opinions on what \"good\" design looks like and aren't afraid to defend your vision to both developers and the C-suite.\n\n - Data-Driven Intuition: You define success metrics before a single line of code is written, using platform health data to influence high-level prioritization and investment.\n\n - Developer Empathy: Having built with APIs yourself, you view documentation gaps as personal challenges and treat developer friction points as high-priority product bugs.\n\n - Proven Experience: You bring 4+ years of B2B SaaS Product Management experience, specifically focused on APIs, SDKs, or iPaaS, ideally with a background in software engineering or solutions architecture.\n\n - Integration Expertise: You have a deep mastery of OAuth 2.0, SAML, SCIM, and middleware categories, with a proven track record of connecting platform health to commercial outcomes.\n\n\n\n\nOUR HYBRID WORK PHILOSOPHY 🤝\n\nGreat work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.\n\n\n\n\nOUR TOTAL REWARDS PHILOSOPHY 🎉\n\nOur Total Rewards Philosophy centers around three core areas to reward and care for our People:\n\n - Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.\n\n - Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.\n\n - Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.\n   \n\n\n\n\nOUR PROMISE TO YOU 😍\n\n - Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.\n\n - Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.\n\n - Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!\n\n - Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!\n\n - Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.\n\n\n\n\nABOUT DOCEBO 💙\n\nAt Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO https://www.docebo.inc/home/default.aspx), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world. \n\n\n\nDocebo is an Equal Employment Opportunity employer https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.\n\nAs a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.\n\nAny individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to their recruiter directly. "},{"id":"e765bf7a-ac13-4108-aeef-0961dfa4d130","title":"Technical Account Manager","department":"Product","team":"Technical Account Management","employmentType":"FullTime","location":"London, UK","secondaryLocations":[],"publishedAt":"2026-09-08T19:24:37.943+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"EC3V 0EJ","addressRegion":"England","streetAddress":"3rd Floor, 48 Gracechurch St","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/docebo/e765bf7a-ac13-4108-aeef-0961dfa4d130","applyUrl":"https://jobs.ashbyhq.com/docebo/e765bf7a-ac13-4108-aeef-0961dfa4d130/application","descriptionHtml":"<p style=\"min-height:1.5em\"><strong>Artificial Intelligence. Actual Impact.</strong></p><p style=\"min-height:1.5em\">At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.<br /></p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the <strong>Docebo Heart</strong>: trust by default, assume positive intent, and create space for different perspectives to thrive.<br /></p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.<br /><br /></p><h2><strong>🚀 The Adventure Ahead</strong></h2><p style=\"min-height:1.5em\">As a Technical Account Manager, you’re the trusted technical engine behind our enterprise customers' greatest learning transformations! You will embed yourself as an essential strategic partner, bridging high-level customer business goals with Docebo’s cutting-edge platform capabilities. In this role, you won't just solve problems—you'll architect long-term technical strategies, pilot innovative solutions, and ensure our customers unlock maximum value to become partners for life.</p><div style=\"min-height:1.2em;margin-top:0px;margin-bottom:0px\"> </div><h2><strong>⚡ The Day-to-Day</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Architect the Future:</strong> Translate customer business and eLearning goals into long-term, scalable technical strategies using Docebo’s robust feature set.</p></li><li><p style=\"min-height:1.5em\"><strong>Own the Technical Relationship:</strong> Take full technical and product ownership of your assigned enterprise accounts while collaborating closely with Account Teams on commercial growth.</p></li><li><p style=\"min-height:1.5em\"><strong>Serve as the Trusted Advisor:</strong> Guide executive and technical stakeholders through platform innovations, API integrations, and AI-assisted workflows to maximize operational efficiency.</p></li><li><p style=\"min-height:1.5em\"><strong>Proactively Protect Platform Health:</strong> Monitor technical performance metrics—like API usage and login trends—to catch and mitigate potential risks long before they hit platform stability.</p></li><li><p style=\"min-height:1.5em\"><strong>Lead Executive Technical Reviews:</strong> Deliver high-impact performance presentations on SLAs directly to customer leadership and champion customer feedback internally to Docebo teams.</p></li><li><p style=\"min-height:1.5em\"><strong>Drive Systemic Platform Improvements:</strong> Partner with Premium Advisors and internal resources to analyze support case patterns, run proof-of-concept pilot projects, and streamline overall platform health.</p></li></ul><div style=\"min-height:1.2em;margin-top:0px;margin-bottom:0px\"> </div><h2><strong>💪 Your Superpowers</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Enterprise SaaS Expertise:</strong> Bring 5+ years of SaaS technical troubleshooting and 2+ years of enterprise/large account management experience.</p></li><li><p style=\"min-height:1.5em\"><strong>Integration &amp; Auth Mastery:</strong> Hold a solid foundation in back-end practices, RESTful APIs, OAuth 2.0, SAML, and front-end essentials like JavaScript, CSS, and HTML.</p></li><li><p style=\"min-height:1.5em\"><strong>Data &amp; Middleware Savvy:</strong> Possess hands-on skills in at least two key areas: iPaaS tools (e.g., Workato, Zapier), SQL queries, or data warehousing/BI tools (e.g., Snowflake, Tableau, Power BI).</p></li><li><p style=\"min-height:1.5em\"><strong>Executive Translator:</strong> Master the art of taking complex, highly technical concepts and translating them into simple, high-value business conversations for executive decision-makers.</p></li><li><p style=\"min-height:1.5em\"><strong>Global Flexibility &amp; Travel:</strong> Ready to support EMEA regional time zones and comfortable traveling internationally up to 25% of the time.</p></li><li><p style=\"min-height:1.5em\"><strong>Project Management Mindset:</strong> Bring proactive ownership, analytical decision-making, and experience forecasting product release impacts or advising on AI/automation integrations.</p></li></ul><div style=\"min-height:1.2em;margin-top:0px;margin-bottom:0px\"> </div><h2><strong>🌟 Bonus Points</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Cloud Certified:</strong> Possess an active AWS Product Certification.</p></li><li><p style=\"min-height:1.5em\"><strong>Domain Experience:</strong> Background in the e-Learning, Learning Management (LMS), or Human Capital Management (HCM) industries.</p></li><li><p style=\"min-height:1.5em\"><strong>Scalability Specialist:</strong> Direct experience consulting on platform performance, high availability, uptime, and enterprise scalability.</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>Our Hybrid Work Philosophy 🤝</strong></h2><p style=\"min-height:1.5em\">Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.</p><p style=\"min-height:1.5em\"></p><h2><strong>Our Total Rewards Philosophy</strong> 🎉</h2><p style=\"min-height:1.5em\">Our Total Rewards Philosophy centers around three core areas to reward and care for our People:</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Rewarding Impact: </strong>We lead with competitive pay to reward the impact, skills and traits that fuel our success.</p></li><li><p style=\"min-height:1.5em\"><strong>Fostering Holistic Wellbeing: </strong>We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.</p></li><li><p style=\"min-height:1.5em\"><strong>Empowering Our Talent Culture: </strong>We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.<br /></p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>Our Promise to You </strong>😍</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Financial Wellness:</strong> Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.</p></li><li><p style=\"min-height:1.5em\"><strong>Your Well-Being, Covered: </strong>You’ll get access to health benefits, so you can get the care you need when you need it.</p></li><li><p style=\"min-height:1.5em\"><strong>Rest, Relax, Repeat: </strong>Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!</p></li><li><p style=\"min-height:1.5em\"><strong>Family First</strong>: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!</p></li><li><p style=\"min-height:1.5em\"><strong>Connections That Count:</strong> Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>About Docebo</strong> 💙</h2><p style=\"min-height:1.5em\">At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (<a target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"postings-link\" href=\"https://www.docebo.inc/home/default.aspx\"><u>TSX: DCBO &amp; NASDAQ: DCBO</u></a>), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—<strong>Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection</strong>—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world. </p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">Docebo is an <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf\">Equal Employment Opportunity employer</a>. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.</p><p style=\"min-height:1.5em\">As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.</p><p style=\"min-height:1.5em\">Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to their recruiter directly. </p>","descriptionPlain":"Artificial Intelligence. Actual Impact.\n\nAt Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.\n\n\n\n\nWe’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.\n\n\n\n\nSo… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.\n\n\n\n\n🚀 THE ADVENTURE AHEAD\n\nAs a Technical Account Manager, you’re the trusted technical engine behind our enterprise customers' greatest learning transformations! You will embed yourself as an essential strategic partner, bridging high-level customer business goals with Docebo’s cutting-edge platform capabilities. In this role, you won't just solve problems—you'll architect long-term technical strategies, pilot innovative solutions, and ensure our customers unlock maximum value to become partners for life.\n\n \n\n\n⚡ THE DAY-TO-DAY\n\n - Architect the Future: Translate customer business and eLearning goals into long-term, scalable technical strategies using Docebo’s robust feature set.\n\n - Own the Technical Relationship: Take full technical and product ownership of your assigned enterprise accounts while collaborating closely with Account Teams on commercial growth.\n\n - Serve as the Trusted Advisor: Guide executive and technical stakeholders through platform innovations, API integrations, and AI-assisted workflows to maximize operational efficiency.\n\n - Proactively Protect Platform Health: Monitor technical performance metrics—like API usage and login trends—to catch and mitigate potential risks long before they hit platform stability.\n\n - Lead Executive Technical Reviews: Deliver high-impact performance presentations on SLAs directly to customer leadership and champion customer feedback internally to Docebo teams.\n\n - Drive Systemic Platform Improvements: Partner with Premium Advisors and internal resources to analyze support case patterns, run proof-of-concept pilot projects, and streamline overall platform health.\n\n \n\n\n💪 YOUR SUPERPOWERS\n\n - Enterprise SaaS Expertise: Bring 5+ years of SaaS technical troubleshooting and 2+ years of enterprise/large account management experience.\n\n - Integration & Auth Mastery: Hold a solid foundation in back-end practices, RESTful APIs, OAuth 2.0, SAML, and front-end essentials like JavaScript, CSS, and HTML.\n\n - Data & Middleware Savvy: Possess hands-on skills in at least two key areas: iPaaS tools (e.g., Workato, Zapier), SQL queries, or data warehousing/BI tools (e.g., Snowflake, Tableau, Power BI).\n\n - Executive Translator: Master the art of taking complex, highly technical concepts and translating them into simple, high-value business conversations for executive decision-makers.\n\n - Global Flexibility & Travel: Ready to support EMEA regional time zones and comfortable traveling internationally up to 25% of the time.\n\n - Project Management Mindset: Bring proactive ownership, analytical decision-making, and experience forecasting product release impacts or advising on AI/automation integrations.\n\n \n\n\n🌟 BONUS POINTS\n\n - Cloud Certified: Possess an active AWS Product Certification.\n\n - Domain Experience: Background in the e-Learning, Learning Management (LMS), or Human Capital Management (HCM) industries.\n\n - Scalability Specialist: Direct experience consulting on platform performance, high availability, uptime, and enterprise scalability.\n\n\n\n\nOUR HYBRID WORK PHILOSOPHY 🤝\n\nGreat work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.\n\n\n\n\nOUR TOTAL REWARDS PHILOSOPHY 🎉\n\nOur Total Rewards Philosophy centers around three core areas to reward and care for our People:\n\n - Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.\n\n - Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.\n\n - Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.\n   \n\n\n\n\nOUR PROMISE TO YOU 😍\n\n - Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.\n\n - Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.\n\n - Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!\n\n - Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!\n\n - Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.\n\n\n\n\nABOUT DOCEBO 💙\n\nAt Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO https://www.docebo.inc/home/default.aspx), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world. \n\n\n\nDocebo is an Equal Employment Opportunity employer https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.\n\nAs a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.\n\nAny individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to their recruiter directly. "},{"id":"8dfb2faa-7b16-4da0-9208-803271d661bc","title":"Senior Site Reliability Engineer","department":"Engineering","team":"Site Reliability Engineering","employmentType":"FullTime","location":"Remote USA","secondaryLocations":[],"publishedAt":"2026-09-10T14:04:42.186+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/docebo/8dfb2faa-7b16-4da0-9208-803271d661bc","applyUrl":"https://jobs.ashbyhq.com/docebo/8dfb2faa-7b16-4da0-9208-803271d661bc/application","descriptionHtml":"<p style=\"min-height:1.5em\"><strong>Artificial Intelligence. Actual Impact.</strong></p><p style=\"min-height:1.5em\">At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.<br /></p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the <strong>Docebo Heart</strong>: trust by default, assume positive intent, and create space for different perspectives to thrive.<br /></p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.<br /><br /></p><h2><strong>🚀 The Adventure Ahead</strong></h2><p style=\"min-height:1.5em\">As our Senior Site Reliability Engineer II, you’ll step up as the ultimate guardian of reliability across our critical product domains and services. You will architect high-performing platforms, turn complex systems into resilient superpowers, and collaborate directly with engineering leaders to set bulletproof standards. By keeping our systems seamlessly scalable, you directly power the AI-driven learning experiences used by millions around the globe.</p><h2><br /><strong>⚡ The Day-to-Day</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Master the Domain:</strong> Partner with engineering teams to set crystal-clear reliability objectives (SLIs/SLOs) and build long-term reliability roadmaps for core services.</p></li><li><p style=\"min-height:1.5em\"><strong>Tackle High-Stakes Incidents:</strong> Lead cross-service incident responses during critical outages, guiding teams with confidence and translating chaos into clear, durable solutions.</p></li><li><p style=\"min-height:1.5em\"><strong>Architect Resilient Futures:</strong> Drive the company-wide adoption of cutting-edge reliability patterns, deployment safety capabilities, and infrastructure scalability.</p></li><li><p style=\"min-height:1.5em\"><strong>Elevate Observability:</strong> Build and refine advanced observability tools to catch issues before they reach production.</p></li><li><p style=\"min-height:1.5em\"><strong>Champion Engineering Balance:</strong> Influence product design and system architecture to maintain the ultimate equilibrium between feature velocity and rock-solid reliability.</p></li><li><p style=\"min-height:1.5em\"><strong>Empower the Team:</strong> Mentor senior engineers, elevate best practices, and play a pivotal role in recruiting top-tier talent to the SRE organization.</p></li></ul><h2><br /><strong>🧠 Your Superpowers</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Battle-Tested Expertise:</strong> Bring 6–10 years of SRE, DevOps, or production engineering experience with hands-on mastery of complex distributed systems.</p></li><li><p style=\"min-height:1.5em\"><strong>Cloud Architecture Wizardry:</strong> Command cloud infrastructure (AWS preferred), container orchestration, and Infrastructure as Code to keep modern platforms humming.</p></li><li><p style=\"min-height:1.5em\"><strong>Engineering Precision:</strong> Craft clean, high-performing code in at least one major language alongside a knack for automating away repetitive tasks.</p></li><li><p style=\"min-height:1.5em\"><strong>Incident Command Ready:</strong> Show a proven track record of steering large-scale incident management and driving high-impact reliability programs.</p></li><li><p style=\"min-height:1.5em\"><strong>Cross-Functional Influence:</strong> Communicate effortlessly across engineering, product, and customer-facing teams to align tech goals with business impact.</p></li></ul><h2><br /><strong>🎁 Bonus Points</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Next-Gen Automation:</strong> Advanced experience designing self-healing infrastructure patterns and zero-downtime deployment pipelines.</p></li><li><p style=\"min-height:1.5em\"><strong>Mass-Scale Experience:</strong> Prior history scaling multi-tenant SaaS environments in rapid-growth markets.</p><p style=\"min-height:1.5em\"></p></li></ul><p style=\"min-height:1.5em\"><em>U.S. citizenship is required for this position because its duties require access to restricted federal customer environments that limit access to U.S. citizens.</em></p><p style=\"min-height:1.5em\"></p><h2><strong>Our Hybrid Work Philosophy 🤝</strong></h2><p style=\"min-height:1.5em\">Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.</p><p style=\"min-height:1.5em\"></p><h2><strong>Our Total Rewards Philosophy</strong> 🎉</h2><p style=\"min-height:1.5em\">Our Total Rewards Philosophy centers around three core areas to reward and care for our People:</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Rewarding Impact: </strong>We lead with competitive pay to reward the impact, skills and traits that fuel our success.</p></li><li><p style=\"min-height:1.5em\"><strong>Fostering Holistic Wellbeing: </strong>We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.</p></li><li><p style=\"min-height:1.5em\"><strong>Empowering Our Talent Culture: </strong>We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.<br /></p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>Our Promise to You </strong>😍</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Financial Wellness:</strong> Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.</p></li><li><p style=\"min-height:1.5em\"><strong>Your Well-Being, Covered: </strong>You’ll get access to health benefits, so you can get the care you need when you need it.</p></li><li><p style=\"min-height:1.5em\"><strong>Rest, Relax, Repeat: </strong>Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!</p></li><li><p style=\"min-height:1.5em\"><strong>Family First</strong>: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!</p></li><li><p style=\"min-height:1.5em\"><strong>Connections That Count:</strong> Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>About Docebo</strong> 💙</h2><p style=\"min-height:1.5em\">At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (<a target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"postings-link\" href=\"https://www.docebo.inc/home/default.aspx\"><u>TSX: DCBO &amp; NASDAQ: DCBO</u></a>), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—<strong>Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection</strong>—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world. </p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">Docebo is an <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf\">Equal Employment Opportunity employer</a>. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.</p><p style=\"min-height:1.5em\">As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.</p><p style=\"min-height:1.5em\">Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to their recruiter directly. </p>","descriptionPlain":"Artificial Intelligence. Actual Impact.\n\nAt Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.\n\n\n\n\nWe’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.\n\n\n\n\nSo… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.\n\n\n\n\n🚀 THE ADVENTURE AHEAD\n\nAs our Senior Site Reliability Engineer II, you’ll step up as the ultimate guardian of reliability across our critical product domains and services. You will architect high-performing platforms, turn complex systems into resilient superpowers, and collaborate directly with engineering leaders to set bulletproof standards. By keeping our systems seamlessly scalable, you directly power the AI-driven learning experiences used by millions around the globe.\n\n\n\n⚡ THE DAY-TO-DAY\n\n - Master the Domain: Partner with engineering teams to set crystal-clear reliability objectives (SLIs/SLOs) and build long-term reliability roadmaps for core services.\n\n - Tackle High-Stakes Incidents: Lead cross-service incident responses during critical outages, guiding teams with confidence and translating chaos into clear, durable solutions.\n\n - Architect Resilient Futures: Drive the company-wide adoption of cutting-edge reliability patterns, deployment safety capabilities, and infrastructure scalability.\n\n - Elevate Observability: Build and refine advanced observability tools to catch issues before they reach production.\n\n - Champion Engineering Balance: Influence product design and system architecture to maintain the ultimate equilibrium between feature velocity and rock-solid reliability.\n\n - Empower the Team: Mentor senior engineers, elevate best practices, and play a pivotal role in recruiting top-tier talent to the SRE organization.\n\n\n\n🧠 YOUR SUPERPOWERS\n\n - Battle-Tested Expertise: Bring 6–10 years of SRE, DevOps, or production engineering experience with hands-on mastery of complex distributed systems.\n\n - Cloud Architecture Wizardry: Command cloud infrastructure (AWS preferred), container orchestration, and Infrastructure as Code to keep modern platforms humming.\n\n - Engineering Precision: Craft clean, high-performing code in at least one major language alongside a knack for automating away repetitive tasks.\n\n - Incident Command Ready: Show a proven track record of steering large-scale incident management and driving high-impact reliability programs.\n\n - Cross-Functional Influence: Communicate effortlessly across engineering, product, and customer-facing teams to align tech goals with business impact.\n\n\n\n🎁 BONUS POINTS\n\n - Next-Gen Automation: Advanced experience designing self-healing infrastructure patterns and zero-downtime deployment pipelines.\n\n - Mass-Scale Experience: Prior history scaling multi-tenant SaaS environments in rapid-growth markets.\n   \n   \n\nU.S. citizenship is required for this position because its duties require access to restricted federal customer environments that limit access to U.S. citizens.\n\n\n\n\nOUR HYBRID WORK PHILOSOPHY 🤝\n\nGreat work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.\n\n\n\n\nOUR TOTAL REWARDS PHILOSOPHY 🎉\n\nOur Total Rewards Philosophy centers around three core areas to reward and care for our People:\n\n - Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.\n\n - Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.\n\n - Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.\n   \n\n\n\n\nOUR PROMISE TO YOU 😍\n\n - Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.\n\n - Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.\n\n - Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!\n\n - Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!\n\n - Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.\n\n\n\n\nABOUT DOCEBO 💙\n\nAt Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO https://www.docebo.inc/home/default.aspx), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world. \n\n\n\nDocebo is an Equal Employment Opportunity employer https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.\n\nAs a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.\n\nAny individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to their recruiter directly. "},{"id":"d6f2a52a-b1db-4ce3-b16f-14037a8f81e0","title":"Senior Product Designer - ILT / TMS","department":"Product","team":"Design","employmentType":"FullTime","location":"Toronto, Ontario","secondaryLocations":[],"publishedAt":"2026-09-11T18:18:42.223+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"M5J 1R7","addressRegion":"Ontario","streetAddress":"55 York Street, 12th Floor","addressCountry":"Canada","addressLocality":"Toronto"}},"jobUrl":"https://jobs.ashbyhq.com/docebo/d6f2a52a-b1db-4ce3-b16f-14037a8f81e0","applyUrl":"https://jobs.ashbyhq.com/docebo/d6f2a52a-b1db-4ce3-b16f-14037a8f81e0/application","descriptionHtml":"<p style=\"min-height:1.5em\"><strong>Artificial Intelligence. Actual Impact.</strong></p><p style=\"min-height:1.5em\">At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.<br /></p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the <strong>Docebo Heart</strong>: trust by default, assume positive intent, and create space for different perspectives to thrive.<br /></p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.<br /><br /></p><h2>🚀 The Adventure Ahead</h2><p style=\"min-height:1.5em\">Step into the center of enterprise innovation as you shape the future of how global teams plan, coordinate, and deliver high-impact training! In this role, you’ll tackle complex, ambiguous operational challenges at the intersection of Instructor-Led Training (ILT) and Training Management Systems (TMS) to make training operations seamless for millions. You will have total ownership over end-to-end user journeys, connecting scheduling, approvals, resource tracking, and AI-driven workflows into one beautifully cohesive product experience. If you are eager to turn dense, administrative friction into elegant, high-impact enterprise software, your next big career adventure starts right here!</p><p style=\"min-height:1.5em\"></p><h2>🛠️ The Day-to-Day</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Frame the Unframable:</strong> Turn complex, ambiguous inputs into razor-sharp problem statements, clear workflow maps, and testable design hypotheses.</p></li><li><p style=\"min-height:1.5em\"><strong>Connect Ecosystem Workflows:</strong> Craft seamless end-to-end interactions across training requests, resource allocations, manager approvals, instructor scheduling, and real-time operations.</p></li><li><p style=\"min-height:1.5em\"><strong>Design Complete States:</strong> Bring high-caliber interaction design and visual craft to complex planning interfaces, capacity checks, conflict alerts, and recovery paths.</p></li><li><p style=\"min-height:1.5em\"><strong>Incorporate Smart AI Assistance:</strong> Design trustworthy, intelligent scheduling assistance, conflict detection, and operational summaries that put humans in control.</p></li><li><p style=\"min-height:1.5em\"><strong>Prototype and Iterate:</strong> Test realistic workflow states and platform behavior quickly using Figma, AI-assisted tools, or light code to de-risk technical feasibility early.</p></li><li><p style=\"min-height:1.5em\"><strong>Champion System Alignment:</strong> Partner closely with Product, Engineering, and Design System teams to extend reusable primitives, preserve API boundaries, and maintain accessibility.</p><p style=\"min-height:1.5em\"></p></li></ul><h2>⚡ Your Superpowers</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>End-to-End Ownership:</strong> Proven track record leading complex, multi-stakeholder product workflows in B2B SaaS, enterprise administration, scheduling, or operations platforms.</p></li><li><p style=\"min-height:1.5em\"><strong>Visual &amp; Interaction Mastery:</strong> Exceptional capability in organizing dense information into clear hierarchies, responsive states, and polished visual designs.</p></li><li><p style=\"min-height:1.5em\"><strong>Systems &amp; Platform Thinking:</strong> Ability to design within mature systems, navigate API constraints, and contribute back reusable workflow patterns to our design system.</p></li><li><p style=\"min-height:1.5em\"><strong>Evidence-Driven Approach:</strong> Deep proficiency in pairing qualitative research and product analytics with technical trade-offs to inform your design decisions.</p></li><li><p style=\"min-height:1.5em\"><strong>AI-Assisted Innovation:</strong> Skillful use of AI tools for prototyping, research synthesis, design QA, and exploring smart automation user experiences.</p></li><li><p style=\"min-height:1.5em\"><strong>Collaborative Influence:</strong> Strong communication and facilitation skills to align Product, Engineering, and leadership around clear, impactful product paths.</p><p style=\"min-height:1.5em\"></p></li></ul><h2>🎁 Bonus Points</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Domain Experience:</strong> Background in enterprise resource planning, scheduling systems, workforce management, LMS, or HR technology.</p></li><li><p style=\"min-height:1.5em\"><strong>Technical Curiosity:</strong> Hands-on prototyping experience with data-heavy solver tools, script-assisted workflows, or code-based experiments.</p><p style=\"min-height:1.5em\"></p></li></ul><h2>📋 Our Interview Process</h2><p style=\"min-height:1.5em\"><strong>Step 1:</strong> We’ll kick things off with a 30-minute video call with a member of our Talent team. We’ll get to know you, share more about the role and team, and make sure we’re aligned. </p><p style=\"min-height:1.5em\"><strong>Step 2:</strong> A 45–60-minute conversation with the hiring manager focused on your experience, approach, and what excites you most about this opportunity. </p><p style=\"min-height:1.5em\"><strong>Step 3:</strong> A 60-minute portfolio deep dive and collaborative case discussion focused on complex operational workflows, platform constraints, interaction and visual decisions, evidence, and measurable learning or impact. </p><p style=\"min-height:1.5em\"><strong>Step 4:</strong> A final conversation focused on product-area influence, mentorship, values alignment, and cross-functional decision making</p><p style=\"min-height:1.5em\"></p><h2><strong>Our Hybrid Work Philosophy 🤝</strong></h2><p style=\"min-height:1.5em\">Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.</p><p style=\"min-height:1.5em\"></p><h2><strong>Our Total Rewards Philosophy</strong> 🎉</h2><p style=\"min-height:1.5em\">Our Total Rewards Philosophy centers around three core areas to reward and care for our People:</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Rewarding Impact: </strong>We lead with competitive pay to reward the impact, skills and traits that fuel our success.</p></li><li><p style=\"min-height:1.5em\"><strong>Fostering Holistic Wellbeing: </strong>We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.</p></li><li><p style=\"min-height:1.5em\"><strong>Empowering Our Talent Culture: </strong>We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.<br /></p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>Our Promise to You </strong>😍</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Financial Wellness:</strong> Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.</p></li><li><p style=\"min-height:1.5em\"><strong>Your Well-Being, Covered: </strong>You’ll get access to health benefits, so you can get the care you need when you need it.</p></li><li><p style=\"min-height:1.5em\"><strong>Rest, Relax, Repeat: </strong>Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!</p></li><li><p style=\"min-height:1.5em\"><strong>Family First</strong>: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!</p></li><li><p style=\"min-height:1.5em\"><strong>Connections That Count:</strong> Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>About Docebo</strong> 💙</h2><p style=\"min-height:1.5em\">At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (<a target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"postings-link\" href=\"https://www.docebo.inc/home/default.aspx\"><u>TSX: DCBO &amp; NASDAQ: DCBO</u></a>), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—<strong>Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection</strong>—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world. </p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">Docebo is an <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf\">Equal Employment Opportunity employer</a>. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.</p><p style=\"min-height:1.5em\">As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.</p><p style=\"min-height:1.5em\">Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to their recruiter directly. </p>","descriptionPlain":"Artificial Intelligence. Actual Impact.\n\nAt Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.\n\n\n\n\nWe’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.\n\n\n\n\nSo… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.\n\n\n\n\n🚀 THE ADVENTURE AHEAD\n\nStep into the center of enterprise innovation as you shape the future of how global teams plan, coordinate, and deliver high-impact training! In this role, you’ll tackle complex, ambiguous operational challenges at the intersection of Instructor-Led Training (ILT) and Training Management Systems (TMS) to make training operations seamless for millions. You will have total ownership over end-to-end user journeys, connecting scheduling, approvals, resource tracking, and AI-driven workflows into one beautifully cohesive product experience. If you are eager to turn dense, administrative friction into elegant, high-impact enterprise software, your next big career adventure starts right here!\n\n\n\n\n🛠️ THE DAY-TO-DAY\n\n - Frame the Unframable: Turn complex, ambiguous inputs into razor-sharp problem statements, clear workflow maps, and testable design hypotheses.\n\n - Connect Ecosystem Workflows: Craft seamless end-to-end interactions across training requests, resource allocations, manager approvals, instructor scheduling, and real-time operations.\n\n - Design Complete States: Bring high-caliber interaction design and visual craft to complex planning interfaces, capacity checks, conflict alerts, and recovery paths.\n\n - Incorporate Smart AI Assistance: Design trustworthy, intelligent scheduling assistance, conflict detection, and operational summaries that put humans in control.\n\n - Prototype and Iterate: Test realistic workflow states and platform behavior quickly using Figma, AI-assisted tools, or light code to de-risk technical feasibility early.\n\n - Champion System Alignment: Partner closely with Product, Engineering, and Design System teams to extend reusable primitives, preserve API boundaries, and maintain accessibility.\n   \n   \n\n\n⚡ YOUR SUPERPOWERS\n\n - End-to-End Ownership: Proven track record leading complex, multi-stakeholder product workflows in B2B SaaS, enterprise administration, scheduling, or operations platforms.\n\n - Visual & Interaction Mastery: Exceptional capability in organizing dense information into clear hierarchies, responsive states, and polished visual designs.\n\n - Systems & Platform Thinking: Ability to design within mature systems, navigate API constraints, and contribute back reusable workflow patterns to our design system.\n\n - Evidence-Driven Approach: Deep proficiency in pairing qualitative research and product analytics with technical trade-offs to inform your design decisions.\n\n - AI-Assisted Innovation: Skillful use of AI tools for prototyping, research synthesis, design QA, and exploring smart automation user experiences.\n\n - Collaborative Influence: Strong communication and facilitation skills to align Product, Engineering, and leadership around clear, impactful product paths.\n   \n   \n\n\n🎁 BONUS POINTS\n\n - Domain Experience: Background in enterprise resource planning, scheduling systems, workforce management, LMS, or HR technology.\n\n - Technical Curiosity: Hands-on prototyping experience with data-heavy solver tools, script-assisted workflows, or code-based experiments.\n   \n   \n\n\n📋 OUR INTERVIEW PROCESS\n\nStep 1: We’ll kick things off with a 30-minute video call with a member of our Talent team. We’ll get to know you, share more about the role and team, and make sure we’re aligned. \n\nStep 2: A 45–60-minute conversation with the hiring manager focused on your experience, approach, and what excites you most about this opportunity. \n\nStep 3: A 60-minute portfolio deep dive and collaborative case discussion focused on complex operational workflows, platform constraints, interaction and visual decisions, evidence, and measurable learning or impact. \n\nStep 4: A final conversation focused on product-area influence, mentorship, values alignment, and cross-functional decision making\n\n\n\n\nOUR HYBRID WORK PHILOSOPHY 🤝\n\nGreat work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.\n\n\n\n\nOUR TOTAL REWARDS PHILOSOPHY 🎉\n\nOur Total Rewards Philosophy centers around three core areas to reward and care for our People:\n\n - Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.\n\n - Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.\n\n - Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.\n   \n\n\n\n\nOUR PROMISE TO YOU 😍\n\n - Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.\n\n - Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.\n\n - Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!\n\n - Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!\n\n - Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.\n\n\n\n\nABOUT DOCEBO 💙\n\nAt Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO https://www.docebo.inc/home/default.aspx), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world. \n\n\n\nDocebo is an Equal Employment Opportunity employer https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.\n\nAs a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.\n\nAny individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to their recruiter directly. "},{"id":"b9a3b29d-cf7f-4760-aa21-5795c0f32bb1","title":"Data Engineer I ","department":"Engineering","team":"Product Engineering","employmentType":"FullTime","location":"Toronto, Ontario","secondaryLocations":[],"publishedAt":"2026-09-15T15:43:13.144+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"M5J 1R7","addressRegion":"Ontario","streetAddress":"55 York Street, 12th Floor","addressCountry":"Canada","addressLocality":"Toronto"}},"jobUrl":"https://jobs.ashbyhq.com/docebo/b9a3b29d-cf7f-4760-aa21-5795c0f32bb1","applyUrl":"https://jobs.ashbyhq.com/docebo/b9a3b29d-cf7f-4760-aa21-5795c0f32bb1/application","descriptionHtml":"<p style=\"min-height:1.5em\"><strong>Artificial Intelligence. Actual Impact.</strong></p><p style=\"min-height:1.5em\">At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.<br /></p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the <strong>Docebo Heart</strong>: trust by default, assume positive intent, and create space for different perspectives to thrive.<br /></p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.<br /><br /></p><h2>🚀 The Adventure Ahead</h2><p style=\"min-height:1.5em\">As our Data Engineer I, you will build and fine-tune the robust cloud data pipelines that power our analytics, data science, and product teams. You’ll tackle real-world architecture challenges, collaborate with world-class engineers, and directly shape how intelligent learning experiences reach millions of users worldwide. </p><p style=\"min-height:1.5em\">We are seeking engineers who bring deep analytical rigor to data modeling and relentless dedication to data quality.</p><p style=\"min-height:1.5em\"></p><h2>🛠️ The Day-to-Day</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Engineer the Flow:</strong> Implement high-performance ELT/ETL transformations using tools like dbt based on innovative specs from senior engineers and architects.</p></li><li><p style=\"min-height:1.5em\"><strong>Orchestrate Data Jobs:</strong> Build, deploy, and maintain seamless data ingestion and transformation jobs powered by Airflow and Cloud Composer.</p></li><li><p style=\"min-height:1.5em\"><strong>Guard Data Quality:</strong> Write and execute vital data tests—including row counts, null checks, and reference validations—to keep our datasets clean and trusted.</p></li><li><p style=\"min-height:1.5em\"><strong>Monitor &amp; Resolve:</strong> Proactively investigate automated alerts, ensuring peak system performance and escalating deeper architectural changes when needed.</p></li><li><p style=\"min-height:1.5em\"><strong>Shape Lakehouse Architecture:</strong> Maintain pristine schemas and naming conventions across Snowflake, BigQuery, or Databricks while implementing table and view enhancements.</p></li><li><p style=\"min-height:1.5em\"><strong>Document &amp; Empower:</strong> Create clear documentation for pipelines, schemas, and caveats so the entire engineering team can safely build on your foundation.</p></li><li><p style=\"min-height:1.5em\"><strong>Partner &amp; Collaborate:</strong> Work closely alongside Analytics and Data Science teams to deeply understand their query needs and deliver optimized data structures.</p></li></ul><h2></h2><h2>⚡ Your Superpowers</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Solid Academic &amp; Technical Foundation:</strong> Bachelor’s degree in Computer Science, Engineering, Mathematics, or a related technical field (or equivalent practical experience).</p></li><li><p style=\"min-height:1.5em\"><strong>Early Career Momentum:</strong> 2-3 years of hands-on experience in data engineering, BI engineering, or equivalent project-driven environments.</p></li><li><p style=\"min-height:1.5em\"><strong>SQL Mastery:</strong> Exceptional ability to write clean SQL (joins, filters, aggregations) and query across cloud data platforms like Snowflake, BigQuery, or Databricks.</p></li><li><p style=\"min-height:1.5em\"><strong>ETL/ELT Aptitude:</strong> Strong foundational understanding of data transformation concepts and comfort navigating tools like dbt and Airflow under guided supervision.</p></li><li><p style=\"min-height:1.5em\"><strong>Code &amp; Version Control Literacy:</strong> Familiarity with Python (or similar languages) and Git-based collaborative workflows to ship clean code efficiently.</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>Our Hybrid Work Philosophy 🤝</strong></h2><p style=\"min-height:1.5em\">Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.</p><p style=\"min-height:1.5em\"></p><h2><strong>Our Total Rewards Philosophy</strong> 🎉</h2><p style=\"min-height:1.5em\">Our Total Rewards Philosophy centers around three core areas to reward and care for our People:</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Rewarding Impact: </strong>We lead with competitive pay to reward the impact, skills and traits that fuel our success.</p></li><li><p style=\"min-height:1.5em\"><strong>Fostering Holistic Wellbeing: </strong>We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.</p></li><li><p style=\"min-height:1.5em\"><strong>Empowering Our Talent Culture: </strong>We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.<br /></p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>Our Promise to You </strong>😍</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Financial Wellness:</strong> Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.</p></li><li><p style=\"min-height:1.5em\"><strong>Your Well-Being, Covered: </strong>You’ll get access to health benefits, so you can get the care you need when you need it.</p></li><li><p style=\"min-height:1.5em\"><strong>Rest, Relax, Repeat: </strong>Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!</p></li><li><p style=\"min-height:1.5em\"><strong>Family First</strong>: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!</p></li><li><p style=\"min-height:1.5em\"><strong>Connections That Count:</strong> Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>About Docebo</strong> 💙</h2><p style=\"min-height:1.5em\">At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (<a target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"postings-link\" href=\"https://www.docebo.inc/home/default.aspx\"><u>TSX: DCBO &amp; NASDAQ: DCBO</u></a>), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—<strong>Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection</strong>—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world. </p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">Docebo is an <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf\">Equal Employment Opportunity employer</a>. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.</p><p style=\"min-height:1.5em\">As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.</p><p style=\"min-height:1.5em\">Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to their recruiter directly. </p>","descriptionPlain":"Artificial Intelligence. Actual Impact.\n\nAt Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.\n\n\n\n\nWe’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.\n\n\n\n\nSo… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.\n\n\n\n\n🚀 THE ADVENTURE AHEAD\n\nAs our Data Engineer I, you will build and fine-tune the robust cloud data pipelines that power our analytics, data science, and product teams. You’ll tackle real-world architecture challenges, collaborate with world-class engineers, and directly shape how intelligent learning experiences reach millions of users worldwide. \n\nWe are seeking engineers who bring deep analytical rigor to data modeling and relentless dedication to data quality.\n\n\n\n\n🛠️ THE DAY-TO-DAY\n\n - Engineer the Flow: Implement high-performance ELT/ETL transformations using tools like dbt based on innovative specs from senior engineers and architects.\n\n - Orchestrate Data Jobs: Build, deploy, and maintain seamless data ingestion and transformation jobs powered by Airflow and Cloud Composer.\n\n - Guard Data Quality: Write and execute vital data tests—including row counts, null checks, and reference validations—to keep our datasets clean and trusted.\n\n - Monitor & Resolve: Proactively investigate automated alerts, ensuring peak system performance and escalating deeper architectural changes when needed.\n\n - Shape Lakehouse Architecture: Maintain pristine schemas and naming conventions across Snowflake, BigQuery, or Databricks while implementing table and view enhancements.\n\n - Document & Empower: Create clear documentation for pipelines, schemas, and caveats so the entire engineering team can safely build on your foundation.\n\n - Partner & Collaborate: Work closely alongside Analytics and Data Science teams to deeply understand their query needs and deliver optimized data structures.\n\n\n\n\n\n⚡ YOUR SUPERPOWERS\n\n - Solid Academic & Technical Foundation: Bachelor’s degree in Computer Science, Engineering, Mathematics, or a related technical field (or equivalent practical experience).\n\n - Early Career Momentum: 2-3 years of hands-on experience in data engineering, BI engineering, or equivalent project-driven environments.\n\n - SQL Mastery: Exceptional ability to write clean SQL (joins, filters, aggregations) and query across cloud data platforms like Snowflake, BigQuery, or Databricks.\n\n - ETL/ELT Aptitude: Strong foundational understanding of data transformation concepts and comfort navigating tools like dbt and Airflow under guided supervision.\n\n - Code & Version Control Literacy: Familiarity with Python (or similar languages) and Git-based collaborative workflows to ship clean code efficiently.\n\n\n\n\nOUR HYBRID WORK PHILOSOPHY 🤝\n\nGreat work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.\n\n\n\n\nOUR TOTAL REWARDS PHILOSOPHY 🎉\n\nOur Total Rewards Philosophy centers around three core areas to reward and care for our People:\n\n - Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.\n\n - Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.\n\n - Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.\n   \n\n\n\n\nOUR PROMISE TO YOU 😍\n\n - Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.\n\n - Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.\n\n - Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!\n\n - Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!\n\n - Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.\n\n\n\n\nABOUT DOCEBO 💙\n\nAt Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO https://www.docebo.inc/home/default.aspx), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world. \n\n\n\nDocebo is an Equal Employment Opportunity employer https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.\n\nAs a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.\n\nAny individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to their recruiter directly. "},{"id":"ea1d57c5-1553-49ec-b940-353bdb35e4c0","title":"Data Engineer I ","department":"Engineering","team":"Product Engineering","employmentType":"FullTime","location":"Milan, Italy","secondaryLocations":[{"location":"Biassono, Italy","address":{"postalAddress":{"postalCode":"20853","addressRegion":"MB","streetAddress":"Via Parco, 47","addressCountry":"Italy","addressLocality":"Biassono"}}}],"publishedAt":"2026-09-15T15:44:13.872+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressCountry":"Italy","addressLocality":"Milan"}},"jobUrl":"https://jobs.ashbyhq.com/docebo/ea1d57c5-1553-49ec-b940-353bdb35e4c0","applyUrl":"https://jobs.ashbyhq.com/docebo/ea1d57c5-1553-49ec-b940-353bdb35e4c0/application","descriptionHtml":"<p style=\"min-height:1.5em\"><strong>Artificial Intelligence. Actual Impact.</strong></p><p style=\"min-height:1.5em\">At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.<br /></p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the <strong>Docebo Heart</strong>: trust by default, assume positive intent, and create space for different perspectives to thrive.<br /></p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.<br /><br /></p><h2>🚀 The Adventure Ahead</h2><p style=\"min-height:1.5em\">As our Data Engineer I, you will build and fine-tune the robust cloud data pipelines that power our analytics, data science, and product teams. You’ll tackle real-world architecture challenges, collaborate with world-class engineers, and directly shape how intelligent learning experiences reach millions of users worldwide. </p><p style=\"min-height:1.5em\">We are seeking engineers who bring deep analytical rigor to data modeling and relentless dedication to data quality.</p><div style=\"min-height:1.2em;margin-top:0px;margin-bottom:0px\"> </div><h2>🛠️ The Day-to-Day</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Engineer the Flow:</strong> Implement high-performance ELT/ETL transformations using tools like dbt based on innovative specs from senior engineers and architects.</p></li><li><p style=\"min-height:1.5em\"><strong>Orchestrate Data Jobs:</strong> Build, deploy, and maintain seamless data ingestion and transformation jobs powered by Airflow and Cloud Composer.</p></li><li><p style=\"min-height:1.5em\"><strong>Guard Data Quality:</strong> Write and execute vital data tests—including row counts, null checks, and reference validations—to keep our datasets clean and trusted.</p></li><li><p style=\"min-height:1.5em\"><strong>Monitor &amp; Resolve:</strong> Proactively investigate automated alerts, ensuring peak system performance and escalating deeper architectural changes when needed.</p></li><li><p style=\"min-height:1.5em\"><strong>Shape Lakehouse Architecture:</strong> Maintain pristine schemas and naming conventions across Snowflake, BigQuery, or Databricks while implementing table and view enhancements.</p></li><li><p style=\"min-height:1.5em\"><strong>Document &amp; Empower:</strong> Create clear documentation for pipelines, schemas, and caveats so the entire engineering team can safely build on your foundation.</p></li><li><p style=\"min-height:1.5em\"><strong>Partner &amp; Collaborate:</strong> Work closely alongside Analytics and Data Science teams to deeply understand their query needs and deliver optimized data structures.</p></li></ul><h2></h2><h2>⚡ Your Superpowers</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Solid Academic &amp; Technical Foundation:</strong> Bachelor’s degree in Computer Science, Engineering, Mathematics, or a related technical field (or equivalent practical experience).</p></li><li><p style=\"min-height:1.5em\"><strong>Early Career Momentum:</strong> 2-3 years of hands-on experience in data engineering, BI engineering, or equivalent project-driven environments.</p></li><li><p style=\"min-height:1.5em\"><strong>SQL Mastery:</strong> Exceptional ability to write clean SQL (joins, filters, aggregations) and query across cloud data platforms like Snowflake, BigQuery, or Databricks.</p></li><li><p style=\"min-height:1.5em\"><strong>ETL/ELT Aptitude:</strong> Strong foundational understanding of data transformation concepts and comfort navigating tools like dbt and Airflow under guided supervision.</p></li><li><p style=\"min-height:1.5em\"><strong>Code &amp; Version Control Literacy:</strong> Familiarity with Python (or similar languages) and Git-based collaborative workflows to ship clean code efficiently.</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>Our Hybrid Work Philosophy 🤝</strong></h2><p style=\"min-height:1.5em\">Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.</p><div style=\"min-height:1.2em;margin-top:0px;margin-bottom:0px\"> </div><h2><strong>Our Total Rewards Philosophy</strong> 🎉</h2><p style=\"min-height:1.5em\">Our Total Rewards Philosophy centers around three core areas to reward and care for our People:</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Rewarding Impact: </strong>We lead with competitive pay to reward the impact, skills and traits that fuel our success.</p></li><li><p style=\"min-height:1.5em\"><strong>Fostering Holistic Wellbeing: </strong>We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.</p></li><li><p style=\"min-height:1.5em\"><strong>Empowering Our Talent Culture: </strong>We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.</p></li></ul><div style=\"min-height:1.2em;margin-top:0px;margin-bottom:0px\"> </div><h2><strong>Our Promise to You </strong>😍</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Financial Wellness:</strong> Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.</p></li><li><p style=\"min-height:1.5em\"><strong>Your Well-Being, Covered: </strong>You’ll get access to health benefits, so you can get the care you need when you need it.</p></li><li><p style=\"min-height:1.5em\"><strong>Rest, Relax, Repeat: </strong>Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!</p></li><li><p style=\"min-height:1.5em\"><strong>Family First</strong>: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!</p></li><li><p style=\"min-height:1.5em\"><strong>Fuel for Your Day:</strong> Receive a meal voucher for every working day, so you can focus on doing your best work while enjoying a meal that keeps you energized.</p></li><li><p style=\"min-height:1.5em\"><strong>Connections That Count:</strong> Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.</p></li></ul>","descriptionPlain":"Artificial Intelligence. Actual Impact.\n\nAt Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.\n\n\n\n\nWe’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.\n\n\n\n\nSo… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.\n\n\n\n\n🚀 THE ADVENTURE AHEAD\n\nAs our Data Engineer I, you will build and fine-tune the robust cloud data pipelines that power our analytics, data science, and product teams. You’ll tackle real-world architecture challenges, collaborate with world-class engineers, and directly shape how intelligent learning experiences reach millions of users worldwide. \n\nWe are seeking engineers who bring deep analytical rigor to data modeling and relentless dedication to data quality.\n\n \n\n\n🛠️ THE DAY-TO-DAY\n\n - Engineer the Flow: Implement high-performance ELT/ETL transformations using tools like dbt based on innovative specs from senior engineers and architects.\n\n - Orchestrate Data Jobs: Build, deploy, and maintain seamless data ingestion and transformation jobs powered by Airflow and Cloud Composer.\n\n - Guard Data Quality: Write and execute vital data tests—including row counts, null checks, and reference validations—to keep our datasets clean and trusted.\n\n - Monitor & Resolve: Proactively investigate automated alerts, ensuring peak system performance and escalating deeper architectural changes when needed.\n\n - Shape Lakehouse Architecture: Maintain pristine schemas and naming conventions across Snowflake, BigQuery, or Databricks while implementing table and view enhancements.\n\n - Document & Empower: Create clear documentation for pipelines, schemas, and caveats so the entire engineering team can safely build on your foundation.\n\n - Partner & Collaborate: Work closely alongside Analytics and Data Science teams to deeply understand their query needs and deliver optimized data structures.\n\n\n\n\n\n⚡ YOUR SUPERPOWERS\n\n - Solid Academic & Technical Foundation: Bachelor’s degree in Computer Science, Engineering, Mathematics, or a related technical field (or equivalent practical experience).\n\n - Early Career Momentum: 2-3 years of hands-on experience in data engineering, BI engineering, or equivalent project-driven environments.\n\n - SQL Mastery: Exceptional ability to write clean SQL (joins, filters, aggregations) and query across cloud data platforms like Snowflake, BigQuery, or Databricks.\n\n - ETL/ELT Aptitude: Strong foundational understanding of data transformation concepts and comfort navigating tools like dbt and Airflow under guided supervision.\n\n - Code & Version Control Literacy: Familiarity with Python (or similar languages) and Git-based collaborative workflows to ship clean code efficiently.\n\n\n\n\nOUR HYBRID WORK PHILOSOPHY 🤝\n\nGreat work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.\n\n \n\n\nOUR TOTAL REWARDS PHILOSOPHY 🎉\n\nOur Total Rewards Philosophy centers around three core areas to reward and care for our People:\n\n - Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.\n\n - Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.\n\n - Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.\n\n \n\n\nOUR PROMISE TO YOU 😍\n\n - Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.\n\n - Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.\n\n - Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!\n\n - Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!\n\n - Fuel for Your Day: Receive a meal voucher for every working day, so you can focus on doing your best work while enjoying a meal that keeps you energized.\n\n - Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long."},{"id":"f7e35168-7bc7-49a3-a646-1fccad01a477","title":"Senior Product Engineer","department":"Engineering","team":"Product Engineering","employmentType":"FullTime","location":"Toronto, Ontario","secondaryLocations":[],"publishedAt":"2026-09-21T20:47:47.230+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"M5J 1R7","addressRegion":"Ontario","streetAddress":"55 York Street, 12th Floor","addressCountry":"Canada","addressLocality":"Toronto"}},"jobUrl":"https://jobs.ashbyhq.com/docebo/f7e35168-7bc7-49a3-a646-1fccad01a477","applyUrl":"https://jobs.ashbyhq.com/docebo/f7e35168-7bc7-49a3-a646-1fccad01a477/application","descriptionHtml":"<p style=\"min-height:1.5em\"><strong>Artificial Intelligence. Actual Impact.</strong></p><p style=\"min-height:1.5em\">At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.<br /></p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the <strong>Docebo Heart</strong>: trust by default, assume positive intent, and create space for different perspectives to thrive.<br /></p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.<br /><br /></p><h2><strong>The Adventure Ahead</strong></h2><p style=\"min-height:1.5em\">As a Senior Product Engineer, you bring strong expertise in either backend or frontend engineering alongside the ability and willingness to work across the full stack. You own features end to end, working across customer facing applications, services, APIs, and integration boundaries to deliver complete product outcomes.<br /><br />Your primary strength may be building cloud native backend services and event driven systems, or developing complex frontend experiences and application architecture. We do not expect equal specialization in every part of the stack. We value strong fundamentals, depth in your primary area, and the ability to contribute effectively across system boundaries.<br /><br />You work closely with Product, Design, QA, and other engineers to understand customer problems, make sound technical decisions, and take solutions from idea through production and iteration.<br /><br /></p><h2><strong>The Day to Day</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Own features end to end  </strong>Take customer and product problems from discovery and technical design through implementation, production deployment, and iteration.</p></li><li><p style=\"min-height:1.5em\"><strong>Build across the stack  </strong>Work across frontend applications, APIs, backend services, and integration layers to deliver complete customer outcomes.</p></li><li><p style=\"min-height:1.5em\"><strong>Bring technical depth  </strong>Contribute strong expertise in your primary discipline while developing a broader understanding of the systems and technologies around it.</p></li><li><p style=\"min-height:1.5em\"><strong>Make good technical decisions  </strong>Participate in architecture discussions, evaluate tradeoffs, and shape solutions that are scalable, maintainable, and pragmatic.</p></li><li><p style=\"min-height:1.5em\"><strong>Stay close to the product  </strong>Partner with Product and Design to understand customer needs and translate them into effective technical solutions.</p></li><li><p style=\"min-height:1.5em\"><strong>Drive engineering excellence  </strong>Contribute to strong testing, CI/CD, observability, code quality, and technical debt practices.</p></li><li><p style=\"min-height:1.5em\"><strong>Collaborate across functions  </strong>Work with Engineering, Product, Design, QA, and platform teams to break down complex problems and deliver high quality software.</p></li><li><p style=\"min-height:1.5em\"><strong>Grow the team  </strong>Support other engineers through code reviews, pairing, technical discussions, and knowledge sharing.</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>Your Superpowers</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Engineering depth and breadth  </strong>Four to six or more years of software engineering experience, with strong expertise in either backend or frontend engineering and practical experience across the broader stack.</p></li><li><p style=\"min-height:1.5em\"><strong>End to end ownership  </strong>Experience taking features from technical design through development, deployment, and production support.</p></li><li><p style=\"min-height:1.5em\"><strong>Strong fundamentals  </strong>A solid understanding of software design, APIs, application architecture, testing, and maintainable production software.</p></li><li><p style=\"min-height:1.5em\"><strong>Cloud awareness  </strong>Experience with cloud environments such as AWS and familiarity with modern CI/CD and observability practices.</p></li><li><p style=\"min-height:1.5em\"><strong>Product mindset  </strong>The ability to understand customer problems, navigate ambiguity, and balance technical quality with meaningful delivery.</p></li><li><p style=\"min-height:1.5em\"><strong>Collaborative communication  </strong>The ability to explain technical tradeoffs and work effectively across Engineering, Product, Design, and QA.</p></li></ul><h2><br /><strong>Bonus Points</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Cloud and event driven systems  </strong>AWS serverless technologies, asynchronous workflows, distributed systems, or event driven architecture.</p></li><li><p style=\"min-height:1.5em\"><strong>Infrastructure and delivery  </strong>Infrastructure as Code using CDK, Terraform, CloudFormation, or similar tools, plus CI/CD or deployment experience.</p></li><li><p style=\"min-height:1.5em\"><strong>Frontend architecture  </strong>Large frontend applications, component architecture, state management, design systems, accessibility, or performance.</p></li><li><p style=\"min-height:1.5em\"><strong>Backend breadth  </strong>Node.js and TypeScript services or experience with Go, Python, PHP, or other backend technologies.</p></li><li><p style=\"min-height:1.5em\"><strong>Production observability  </strong>Monitoring, tracing, structured logging, metrics, and production diagnosis.</p></li></ul><h2><br /><strong>Our Stack</strong></h2><p style=\"min-height:1.5em\">Our product teams work primarily with TypeScript across frontend and backend development. Frontend applications include Angular and modern web technologies. Backend and platform systems span Node.js, TypeScript, Go, PHP, Python, AWS, REST APIs, event driven architectures, relational and NoSQL databases, CI/CD, and modern observability tooling. <br /><br />You do not need deep expertise in every technology we use. We are looking for engineers with depth in a primary discipline, strong software engineering fundamentals, and the ability to become effective quickly in unfamiliar systems.</p><p style=\"min-height:1.5em\"></p><h2><strong>Our Hybrid Work Philosophy 🤝</strong></h2><p style=\"min-height:1.5em\">Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.</p><p style=\"min-height:1.5em\"></p><h2><strong>Our Total Rewards Philosophy</strong> 🎉</h2><p style=\"min-height:1.5em\">Our Total Rewards Philosophy centers around three core areas to reward and care for our People:</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Rewarding Impact: </strong>We lead with competitive pay to reward the impact, skills and traits that fuel our success.</p></li><li><p style=\"min-height:1.5em\"><strong>Fostering Holistic Wellbeing: </strong>We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.</p></li><li><p style=\"min-height:1.5em\"><strong>Empowering Our Talent Culture: </strong>We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.<br /></p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>Our Promise to You </strong>😍</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Financial Wellness:</strong> Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.</p></li><li><p style=\"min-height:1.5em\"><strong>Your Well-Being, Covered: </strong>You’ll get access to health benefits, so you can get the care you need when you need it.</p></li><li><p style=\"min-height:1.5em\"><strong>Rest, Relax, Repeat: </strong>Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!</p></li><li><p style=\"min-height:1.5em\"><strong>Family First</strong>: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!</p></li><li><p style=\"min-height:1.5em\"><strong>Connections That Count:</strong> Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>About Docebo</strong> 💙</h2><p style=\"min-height:1.5em\">At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (<a target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"postings-link\" href=\"https://www.docebo.inc/home/default.aspx\"><u>TSX: DCBO &amp; NASDAQ: DCBO</u></a>), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—<strong>Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection</strong>—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world. </p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">Docebo is an <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf\">Equal Employment Opportunity employer</a>. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.</p><p style=\"min-height:1.5em\">As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.</p><p style=\"min-height:1.5em\">Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to their recruiter directly. </p>","descriptionPlain":"Artificial Intelligence. Actual Impact.\n\nAt Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.\n\n\n\n\nWe’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.\n\n\n\n\nSo… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.\n\n\n\n\nTHE ADVENTURE AHEAD\n\nAs a Senior Product Engineer, you bring strong expertise in either backend or frontend engineering alongside the ability and willingness to work across the full stack. You own features end to end, working across customer facing applications, services, APIs, and integration boundaries to deliver complete product outcomes.\n\nYour primary strength may be building cloud native backend services and event driven systems, or developing complex frontend experiences and application architecture. We do not expect equal specialization in every part of the stack. We value strong fundamentals, depth in your primary area, and the ability to contribute effectively across system boundaries.\n\nYou work closely with Product, Design, QA, and other engineers to understand customer problems, make sound technical decisions, and take solutions from idea through production and iteration.\n\n\n\n\nTHE DAY TO DAY\n\n - Own features end to end  Take customer and product problems from discovery and technical design through implementation, production deployment, and iteration.\n\n - Build across the stack  Work across frontend applications, APIs, backend services, and integration layers to deliver complete customer outcomes.\n\n - Bring technical depth  Contribute strong expertise in your primary discipline while developing a broader understanding of the systems and technologies around it.\n\n - Make good technical decisions  Participate in architecture discussions, evaluate tradeoffs, and shape solutions that are scalable, maintainable, and pragmatic.\n\n - Stay close to the product  Partner with Product and Design to understand customer needs and translate them into effective technical solutions.\n\n - Drive engineering excellence  Contribute to strong testing, CI/CD, observability, code quality, and technical debt practices.\n\n - Collaborate across functions  Work with Engineering, Product, Design, QA, and platform teams to break down complex problems and deliver high quality software.\n\n - Grow the team  Support other engineers through code reviews, pairing, technical discussions, and knowledge sharing.\n\n\n\n\nYOUR SUPERPOWERS\n\n - Engineering depth and breadth  Four to six or more years of software engineering experience, with strong expertise in either backend or frontend engineering and practical experience across the broader stack.\n\n - End to end ownership  Experience taking features from technical design through development, deployment, and production support.\n\n - Strong fundamentals  A solid understanding of software design, APIs, application architecture, testing, and maintainable production software.\n\n - Cloud awareness  Experience with cloud environments such as AWS and familiarity with modern CI/CD and observability practices.\n\n - Product mindset  The ability to understand customer problems, navigate ambiguity, and balance technical quality with meaningful delivery.\n\n - Collaborative communication  The ability to explain technical tradeoffs and work effectively across Engineering, Product, Design, and QA.\n\n\n\nBONUS POINTS\n\n - Cloud and event driven systems  AWS serverless technologies, asynchronous workflows, distributed systems, or event driven architecture.\n\n - Infrastructure and delivery  Infrastructure as Code using CDK, Terraform, CloudFormation, or similar tools, plus CI/CD or deployment experience.\n\n - Frontend architecture  Large frontend applications, component architecture, state management, design systems, accessibility, or performance.\n\n - Backend breadth  Node.js and TypeScript services or experience with Go, Python, PHP, or other backend technologies.\n\n - Production observability  Monitoring, tracing, structured logging, metrics, and production diagnosis.\n\n\n\nOUR STACK\n\nOur product teams work primarily with TypeScript across frontend and backend development. Frontend applications include Angular and modern web technologies. Backend and platform systems span Node.js, TypeScript, Go, PHP, Python, AWS, REST APIs, event driven architectures, relational and NoSQL databases, CI/CD, and modern observability tooling. \n\nYou do not need deep expertise in every technology we use. We are looking for engineers with depth in a primary discipline, strong software engineering fundamentals, and the ability to become effective quickly in unfamiliar systems.\n\n\n\n\nOUR HYBRID WORK PHILOSOPHY 🤝\n\nGreat work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.\n\n\n\n\nOUR TOTAL REWARDS PHILOSOPHY 🎉\n\nOur Total Rewards Philosophy centers around three core areas to reward and care for our People:\n\n - Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.\n\n - Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.\n\n - Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.\n   \n\n\n\n\nOUR PROMISE TO YOU 😍\n\n - Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.\n\n - Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.\n\n - Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!\n\n - Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!\n\n - Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.\n\n\n\n\nABOUT DOCEBO 💙\n\nAt Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO https://www.docebo.inc/home/default.aspx), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world. \n\n\n\nDocebo is an Equal Employment Opportunity employer https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.\n\nAs a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.\n\nAny individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to their recruiter directly. "},{"id":"c08109ea-8bfd-466e-835c-d77c70f9884c","title":"Customer Success Manager, Major","department":"Revenue","team":"Customer Success","employmentType":"FullTime","location":"Toronto, Ontario","secondaryLocations":[],"publishedAt":"2026-09-22T19:30:52.582+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"M5J 1R7","addressRegion":"Ontario","streetAddress":"55 York Street, 12th Floor","addressCountry":"Canada","addressLocality":"Toronto"}},"jobUrl":"https://jobs.ashbyhq.com/docebo/c08109ea-8bfd-466e-835c-d77c70f9884c","applyUrl":"https://jobs.ashbyhq.com/docebo/c08109ea-8bfd-466e-835c-d77c70f9884c/application","descriptionHtml":"<p style=\"min-height:1.5em\"><strong>Artificial Intelligence. Actual Impact.</strong></p><p style=\"min-height:1.5em\">At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.<br /></p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the <strong>Docebo Heart</strong>: trust by default, assume positive intent, and create space for different perspectives to thrive.<br /></p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.<br /><br /></p><h2>The Adventure Ahead 🚀</h2><p style=\"min-height:1.5em\">As our next Customer Success Manager (CSM), you will be the ultimate trusted advisor and champion for our clients, unlocking the true power of Docebo’s world-class LMS to transform their organizational learning into a business superpower. You will step into a high-impact, strategic role where you bridge the gap between technical innovation and business strategy, directly influencing customer retention, platform expansion, and long-term satisfaction. By turning complex learning visions into tangible, measurable realities, you will play a pivotal role in shaping how modern global teams grow, adapt, and succeed.</p><div style=\"min-height:1.2em;margin-top:0px;margin-bottom:0px\"> </div><h2>The Day-to-Day 🗓️</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Champion the Customer:</strong> Act as the primary advocate and trusted advisor for your Docebo customer portfolio, ensuring their unique business goals and challenges are met with world-class solutions.</p></li><li><p style=\"min-height:1.5em\"><strong>Drive Platform Adoption:</strong> Consultation-first approach to deliver best practices, ensuring clients fully maximize and utilize the Docebo LMS to create deeply impactful learning strategies.</p></li><li><p style=\"min-height:1.5em\"><strong>Translate Strategy to Action:</strong> Move seamlessly between business goals and execution, guiding customers on how to optimize platform configurations for maximum measurable outcomes.</p></li><li><p style=\"min-height:1.5em\"><strong>Master the Ecosystem:</strong> Become a certified expert in the Docebo product suite, giving clients deep-dive insights into configuration, new features, and advanced usage opportunities.</p></li><li><p style=\"min-height:1.5em\"><strong>Navigate Complex Dynamics:</strong> Confidently engage and align a diverse group of stakeholders, from hands-on LMS administrators and technical teams to executive-level buyers.</p></li><li><p style=\"min-height:1.5em\"><strong>Protect and Grow Revenue:</strong> Proactively manage account renewals, mitigate churn risks, and spot organic upsell or cross-sell opportunities that drive mutual business growth.</p></li><li><p style=\"min-height:1.5em\"><strong>Collaborate and Advocate:</strong> Partner cross-functionally with internal Docebo teams to deliver a unified customer experience while transforming client success stories into powerful case studies and referrals.</p><div style=\"min-height:1.2em;margin-top:0px;margin-bottom:0px\"> </div></li></ul><h2>Your Superpowers 💪</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>SaaS Customer Success Mastery:</strong> You bring 5+ years of dedicated B2B Customer Success experience specifically within the SaaS industry, ideally backed by 4+ years of total relevant professional experience.</p></li><li><p style=\"min-height:1.5em\"><strong>Strategic Business Acumen:</strong> You have a proven track record of helping enterprise clients achieve measurable business outcomes, handle deal-related escalations, and naturally uncover account expansion opportunities.</p></li><li><p style=\"min-height:1.5em\"><strong>Tech-Savvy &amp; Analytical Mindset:</strong> You excel at simplifying complex technical concepts for non-technical audiences and have a knack for prioritizing and implementing diverse business requirements.</p></li><li><p style=\"min-height:1.5em\"><strong>Grace Under Pressure:</strong> You are highly self-driven, autonomous, and thrive in fast-paced environments, with exceptional time management skills to handle changing work volumes smoothly.</p></li><li><p style=\"min-height:1.5em\"><strong>Relationship Architect:</strong> You possess a deeply empathetic, growth-focused mindset that allows you to build immediate trust, manage customer expectations, and foster long-term partnerships.</p><div style=\"min-height:1.2em;margin-top:0px;margin-bottom:0px\"> </div></li></ul><h2>Bonus Points 🎯</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Learning Tech Expertise:</strong> Prior hands-on knowledge or familiarity with HR technologies, instructional design, or Learning Management Systems (LMS).</p></li><li><p style=\"min-height:1.5em\"><strong>Road-Warrior Ready:</strong> A willingness and flexibility to travel up to 25% of the time (with advanced notice) to connect with your customers face-to-face.</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>Our Hybrid Work Philosophy 🤝</strong></h2><p style=\"min-height:1.5em\">Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.</p><p style=\"min-height:1.5em\"></p><h2><strong>Our Total Rewards Philosophy</strong> 🎉</h2><p style=\"min-height:1.5em\">Our Total Rewards Philosophy centers around three core areas to reward and care for our People:</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Rewarding Impact: </strong>We lead with competitive pay to reward the impact, skills and traits that fuel our success.</p></li><li><p style=\"min-height:1.5em\"><strong>Fostering Holistic Wellbeing: </strong>We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.</p></li><li><p style=\"min-height:1.5em\"><strong>Empowering Our Talent Culture: </strong>We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.<br /></p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>Our Promise to You </strong>😍</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Financial Wellness:</strong> Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.</p></li><li><p style=\"min-height:1.5em\"><strong>Your Well-Being, Covered: </strong>You’ll get access to health benefits, so you can get the care you need when you need it.</p></li><li><p style=\"min-height:1.5em\"><strong>Rest, Relax, Repeat: </strong>Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!</p></li><li><p style=\"min-height:1.5em\"><strong>Family First</strong>: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!</p></li><li><p style=\"min-height:1.5em\"><strong>Connections That Count:</strong> Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>About Docebo</strong> 💙</h2><p style=\"min-height:1.5em\">At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (<a target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"postings-link\" href=\"https://www.docebo.inc/home/default.aspx\"><u>TSX: DCBO &amp; NASDAQ: DCBO</u></a>), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—<strong>Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection</strong>—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world. </p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">Docebo is an <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf\">Equal Employment Opportunity employer</a>. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.</p><p style=\"min-height:1.5em\">As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.</p><p style=\"min-height:1.5em\">Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to their recruiter directly. </p>","descriptionPlain":"Artificial Intelligence. Actual Impact.\n\nAt Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.\n\n\n\n\nWe’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.\n\n\n\n\nSo… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.\n\n\n\n\nTHE ADVENTURE AHEAD 🚀\n\nAs our next Customer Success Manager (CSM), you will be the ultimate trusted advisor and champion for our clients, unlocking the true power of Docebo’s world-class LMS to transform their organizational learning into a business superpower. You will step into a high-impact, strategic role where you bridge the gap between technical innovation and business strategy, directly influencing customer retention, platform expansion, and long-term satisfaction. By turning complex learning visions into tangible, measurable realities, you will play a pivotal role in shaping how modern global teams grow, adapt, and succeed.\n\n \n\n\nTHE DAY-TO-DAY 🗓️\n\n - Champion the Customer: Act as the primary advocate and trusted advisor for your Docebo customer portfolio, ensuring their unique business goals and challenges are met with world-class solutions.\n\n - Drive Platform Adoption: Consultation-first approach to deliver best practices, ensuring clients fully maximize and utilize the Docebo LMS to create deeply impactful learning strategies.\n\n - Translate Strategy to Action: Move seamlessly between business goals and execution, guiding customers on how to optimize platform configurations for maximum measurable outcomes.\n\n - Master the Ecosystem: Become a certified expert in the Docebo product suite, giving clients deep-dive insights into configuration, new features, and advanced usage opportunities.\n\n - Navigate Complex Dynamics: Confidently engage and align a diverse group of stakeholders, from hands-on LMS administrators and technical teams to executive-level buyers.\n\n - Protect and Grow Revenue: Proactively manage account renewals, mitigate churn risks, and spot organic upsell or cross-sell opportunities that drive mutual business growth.\n\n - Collaborate and Advocate: Partner cross-functionally with internal Docebo teams to deliver a unified customer experience while transforming client success stories into powerful case studies and referrals.\n   \n    \n\n\nYOUR SUPERPOWERS 💪\n\n - SaaS Customer Success Mastery: You bring 5+ years of dedicated B2B Customer Success experience specifically within the SaaS industry, ideally backed by 4+ years of total relevant professional experience.\n\n - Strategic Business Acumen: You have a proven track record of helping enterprise clients achieve measurable business outcomes, handle deal-related escalations, and naturally uncover account expansion opportunities.\n\n - Tech-Savvy & Analytical Mindset: You excel at simplifying complex technical concepts for non-technical audiences and have a knack for prioritizing and implementing diverse business requirements.\n\n - Grace Under Pressure: You are highly self-driven, autonomous, and thrive in fast-paced environments, with exceptional time management skills to handle changing work volumes smoothly.\n\n - Relationship Architect: You possess a deeply empathetic, growth-focused mindset that allows you to build immediate trust, manage customer expectations, and foster long-term partnerships.\n   \n    \n\n\nBONUS POINTS 🎯\n\n - Learning Tech Expertise: Prior hands-on knowledge or familiarity with HR technologies, instructional design, or Learning Management Systems (LMS).\n\n - Road-Warrior Ready: A willingness and flexibility to travel up to 25% of the time (with advanced notice) to connect with your customers face-to-face.\n\n\n\n\nOUR HYBRID WORK PHILOSOPHY 🤝\n\nGreat work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.\n\n\n\n\nOUR TOTAL REWARDS PHILOSOPHY 🎉\n\nOur Total Rewards Philosophy centers around three core areas to reward and care for our People:\n\n - Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.\n\n - Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.\n\n - Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.\n   \n\n\n\n\nOUR PROMISE TO YOU 😍\n\n - Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.\n\n - Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.\n\n - Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!\n\n - Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!\n\n - Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.\n\n\n\n\nABOUT DOCEBO 💙\n\nAt Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO https://www.docebo.inc/home/default.aspx), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world. \n\n\n\nDocebo is an Equal Employment Opportunity employer https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.\n\nAs a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.\n\nAny individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to their recruiter directly. "},{"id":"aa0727ce-3f49-4c24-a135-787ea90ce0c6","title":"Senior Site Reliability Engineer","department":"Engineering","team":"Site Reliability Engineering","employmentType":"FullTime","location":"Biassono, Italy","secondaryLocations":[{"location":"Paris, France","address":{"postalAddress":{"postalCode":"75003","addressRegion":"Île-de-France","streetAddress":"3rd floor, 1 Rue de Caumartin","addressCountry":"France","addressLocality":"Paris"}}},{"location":"Milan, Italy","address":{"postalAddress":{"addressCountry":"Italy","addressLocality":"Milan"}}}],"publishedAt":"2026-09-25T19:29:57.153+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"20853","addressRegion":"MB","streetAddress":"Via Parco, 47","addressCountry":"Italy","addressLocality":"Biassono"}},"jobUrl":"https://jobs.ashbyhq.com/docebo/aa0727ce-3f49-4c24-a135-787ea90ce0c6","applyUrl":"https://jobs.ashbyhq.com/docebo/aa0727ce-3f49-4c24-a135-787ea90ce0c6/application","descriptionHtml":"<p style=\"min-height:1.5em\"><strong>Artificial Intelligence. Actual Impact.</strong></p><p style=\"min-height:1.5em\">At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.<br /></p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the <strong>Docebo Heart</strong>: trust by default, assume positive intent, and create space for different perspectives to thrive.<br /></p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.<br /><br /></p><h2><strong>🚀 The Adventure Ahead</strong></h2><p style=\"min-height:1.5em\">As our Senior Site Reliability Engineer II, you’ll step up as the ultimate guardian of reliability across our critical product domains and services. You will architect high-performing platforms, turn complex systems into resilient superpowers, and collaborate directly with engineering leaders to set bulletproof standards. By keeping our systems seamlessly scalable, you directly power the AI-driven learning experiences used by millions around the globe.</p><h2><br /><strong>⚡ The Day-to-Day</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Master the Domain:</strong> Partner with engineering teams to set crystal-clear reliability objectives (SLIs/SLOs) and build long-term reliability roadmaps for core services.</p></li><li><p style=\"min-height:1.5em\"><strong>Tackle High-Stakes Incidents:</strong> Lead cross-service incident responses during critical outages, guiding teams with confidence and translating chaos into clear, durable solutions.</p></li><li><p style=\"min-height:1.5em\"><strong>Architect Resilient Futures:</strong> Drive the company-wide adoption of cutting-edge reliability patterns, deployment safety capabilities, and infrastructure scalability.</p></li><li><p style=\"min-height:1.5em\"><strong>Elevate Observability:</strong> Build and refine advanced observability tools to catch issues before they reach production.</p></li><li><p style=\"min-height:1.5em\"><strong>Champion Engineering Balance:</strong> Influence product design and system architecture to maintain the ultimate equilibrium between feature velocity and rock-solid reliability.</p></li><li><p style=\"min-height:1.5em\"><strong>Empower the Team:</strong> Mentor senior engineers, elevate best practices, and play a pivotal role in recruiting top-tier talent to the SRE organization.</p></li></ul><h2><br /><strong>🧠 Your Superpowers</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Battle-Tested Expertise:</strong> Bring 6–10 years of SRE, DevOps, or production engineering experience with hands-on mastery of complex distributed systems.</p></li><li><p style=\"min-height:1.5em\"><strong>Cloud Architecture Wizardry:</strong> Command cloud infrastructure (AWS preferred), container orchestration, and Infrastructure as Code to keep modern platforms humming.</p></li><li><p style=\"min-height:1.5em\"><strong>Engineering Precision:</strong> Craft clean, high-performing code in at least one major language alongside a knack for automating away repetitive tasks.</p></li><li><p style=\"min-height:1.5em\"><strong>Incident Command Ready:</strong> Show a proven track record of steering large-scale incident management and driving high-impact reliability programs.</p></li><li><p style=\"min-height:1.5em\"><strong>Cross-Functional Influence:</strong> Communicate effortlessly across engineering, product, and customer-facing teams to align tech goals with business impact.</p></li></ul><h2><br /><strong>🎁 Bonus Points</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Next-Gen Automation:</strong> Advanced experience designing self-healing infrastructure patterns and zero-downtime deployment pipelines.</p></li><li><p style=\"min-height:1.5em\"><strong>Mass-Scale Experience:</strong> Prior history scaling multi-tenant SaaS environments in rapid-growth markets.</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>Our Hybrid Work Philosophy 🤝</strong></h2><p style=\"min-height:1.5em\">Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.</p><p style=\"min-height:1.5em\"></p><h2><strong>Our Total Rewards Philosophy</strong> 🎉</h2><p style=\"min-height:1.5em\">Our Total Rewards Philosophy centers around three core areas to reward and care for our People:</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Rewarding Impact: </strong>We lead with competitive pay to reward the impact, skills and traits that fuel our success.</p></li><li><p style=\"min-height:1.5em\"><strong>Fostering Holistic Wellbeing: </strong>We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.</p></li><li><p style=\"min-height:1.5em\"><strong>Empowering Our Talent Culture: </strong>We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.<br /></p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>Our Promise to You </strong>😍</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Financial Wellness:</strong> Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.</p></li><li><p style=\"min-height:1.5em\"><strong>Your Well-Being, Covered: </strong>You’ll get access to health benefits, so you can get the care you need when you need it.</p></li><li><p style=\"min-height:1.5em\"><strong>Rest, Relax, Repeat: </strong>Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!</p></li><li><p style=\"min-height:1.5em\"><strong>Family First</strong>: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!</p></li><li><p style=\"min-height:1.5em\"><strong>Connections That Count:</strong> Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>About Docebo</strong> 💙</h2><p style=\"min-height:1.5em\">At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (<a target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"postings-link\" href=\"https://www.docebo.inc/home/default.aspx\"><u>TSX: DCBO &amp; NASDAQ: DCBO</u></a>), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—<strong>Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection</strong>—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world. </p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">Docebo is an <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf\">Equal Employment Opportunity employer</a>. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.</p><p style=\"min-height:1.5em\">As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.</p><p style=\"min-height:1.5em\">Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to their recruiter directly. </p>","descriptionPlain":"Artificial Intelligence. Actual Impact.\n\nAt Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.\n\n\n\n\nWe’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.\n\n\n\n\nSo… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.\n\n\n\n\n🚀 THE ADVENTURE AHEAD\n\nAs our Senior Site Reliability Engineer II, you’ll step up as the ultimate guardian of reliability across our critical product domains and services. You will architect high-performing platforms, turn complex systems into resilient superpowers, and collaborate directly with engineering leaders to set bulletproof standards. By keeping our systems seamlessly scalable, you directly power the AI-driven learning experiences used by millions around the globe.\n\n\n\n⚡ THE DAY-TO-DAY\n\n - Master the Domain: Partner with engineering teams to set crystal-clear reliability objectives (SLIs/SLOs) and build long-term reliability roadmaps for core services.\n\n - Tackle High-Stakes Incidents: Lead cross-service incident responses during critical outages, guiding teams with confidence and translating chaos into clear, durable solutions.\n\n - Architect Resilient Futures: Drive the company-wide adoption of cutting-edge reliability patterns, deployment safety capabilities, and infrastructure scalability.\n\n - Elevate Observability: Build and refine advanced observability tools to catch issues before they reach production.\n\n - Champion Engineering Balance: Influence product design and system architecture to maintain the ultimate equilibrium between feature velocity and rock-solid reliability.\n\n - Empower the Team: Mentor senior engineers, elevate best practices, and play a pivotal role in recruiting top-tier talent to the SRE organization.\n\n\n\n🧠 YOUR SUPERPOWERS\n\n - Battle-Tested Expertise: Bring 6–10 years of SRE, DevOps, or production engineering experience with hands-on mastery of complex distributed systems.\n\n - Cloud Architecture Wizardry: Command cloud infrastructure (AWS preferred), container orchestration, and Infrastructure as Code to keep modern platforms humming.\n\n - Engineering Precision: Craft clean, high-performing code in at least one major language alongside a knack for automating away repetitive tasks.\n\n - Incident Command Ready: Show a proven track record of steering large-scale incident management and driving high-impact reliability programs.\n\n - Cross-Functional Influence: Communicate effortlessly across engineering, product, and customer-facing teams to align tech goals with business impact.\n\n\n\n🎁 BONUS POINTS\n\n - Next-Gen Automation: Advanced experience designing self-healing infrastructure patterns and zero-downtime deployment pipelines.\n\n - Mass-Scale Experience: Prior history scaling multi-tenant SaaS environments in rapid-growth markets.\n\n\n\n\nOUR HYBRID WORK PHILOSOPHY 🤝\n\nGreat work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.\n\n\n\n\nOUR TOTAL REWARDS PHILOSOPHY 🎉\n\nOur Total Rewards Philosophy centers around three core areas to reward and care for our People:\n\n - Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.\n\n - Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.\n\n - Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.\n   \n\n\n\n\nOUR PROMISE TO YOU 😍\n\n - Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.\n\n - Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.\n\n - Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!\n\n - Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!\n\n - Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.\n\n\n\n\nABOUT DOCEBO 💙\n\nAt Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO https://www.docebo.inc/home/default.aspx), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world. \n\n\n\nDocebo is an Equal Employment Opportunity employer https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.\n\nAs a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.\n\nAny individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to their recruiter directly. "},{"id":"f2cdc1b1-23ae-4213-a20c-3611a24e4c19","title":"Customer Success Manager, Enterprise","department":"Revenue","team":"Customer Success","employmentType":"FullTime","location":"Toronto, Ontario","secondaryLocations":[],"publishedAt":"2026-09-28T12:38:19.256+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"M5J 1R7","addressRegion":"Ontario","streetAddress":"55 York Street, 12th Floor","addressCountry":"Canada","addressLocality":"Toronto"}},"jobUrl":"https://jobs.ashbyhq.com/docebo/f2cdc1b1-23ae-4213-a20c-3611a24e4c19","applyUrl":"https://jobs.ashbyhq.com/docebo/f2cdc1b1-23ae-4213-a20c-3611a24e4c19/application","descriptionHtml":"<p style=\"min-height:1.5em\"><strong>Artificial Intelligence. Actual Impact.</strong></p><p style=\"min-height:1.5em\">At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.<br /></p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the <strong>Docebo Heart</strong>: trust by default, assume positive intent, and create space for different perspectives to thrive.<br /></p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.<br /><br /></p><h2>The Adventure Ahead 🚀</h2><p style=\"min-height:1.5em\">As a Customer Success Manager on our Enterprise team, you’ll be the strategic force guiding high-impact, enterprise-level organizations to unlock the full potential of Docebo’s AI-powered LMS platform. Acting as a trusted partner and business strategist, you will bridge the gap between technical expertise and executive vision to drive deep platform adoption, customer retention, and portfolio growth. Your work directly impacts how world-class enterprise teams scale, innovate, and transform learning culture globally.</p><p style=\"min-height:1.5em\"></p><h2>The Day-to-Day 📅</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Champion Enterprise Relationships:</strong> Act as the primary advocate and trusted advisor for Docebo’s enterprise customers, aligning their strategic business goals with tailored LMS solutions.</p></li><li><p style=\"min-height:1.5em\"><strong>Drive Platform Adoption:</strong> Share industry best practices and strategic guidance to empower enterprise clients to build, scale, and maximize impactful learning programs.</p></li><li><p style=\"min-height:1.5em\"><strong>Master Docebo’s Suite:</strong> Build deep product expertise across the platform to consult on advanced configuration, usage, and expansion opportunities.</p></li><li><p style=\"min-height:1.5em\"><strong>Translate Technical to Business:</strong> Translate complex technical details into clear, value-driven business strategies for stakeholders ranging from admins to C-suite executives.</p></li><li><p style=\"min-height:1.5em\"><strong>Protect and Expand Retention:</strong> Proactively manage portfolio retention, anticipate risks to prevent churn, and uncover upsell and cross-sell opportunities to drive account growth.</p></li><li><p style=\"min-height:1.5em\"><strong>Navigate Escalations and Alignment:</strong> Lead strategic account escalations with management support and collaborate with cross-functional internal teams to ensure a seamless client experience.</p></li><li><p style=\"min-height:1.5em\"><strong>Amplify Customer Advocacy:</strong> Partner with successful enterprise accounts to cultivate powerful success stories, case studies, reviews, and network referrals.</p></li></ul><p style=\"min-height:1.5em\"></p><h2>Your Superpowers ⚡</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Enterprise Customer Success Expertise:</strong> Minimum 5 years of experience in a B2B SaaS Customer Success role managing complex, enterprise account portfolios with a focus on retention and growth.</p></li><li><p style=\"min-height:1.5em\"><strong>Outcome-Driven Strategy:</strong> Proven track record of translating business strategy into actionable platform solutions that achieve measurable business outcomes.</p></li><li><p style=\"min-height:1.5em\"><strong>Strategic Stakeholder Engagement:</strong> Stellar written and verbal communication skills with a talent for building trust and influencing administrators, technical leads, and executive stakeholders virtually.</p></li><li><p style=\"min-height:1.5em\"><strong>Composed &amp; Autonomous:</strong> High level of self-motivation, time management, and organizational skill to thrive under pressure in a fast-paced environment.</p></li><li><p style=\"min-height:1.5em\"><strong>Cross-Functional Collaborator:</strong> Strong team player who excels at leading customer escalations and partnering internally to deliver seamless customer experiences.</p></li><li><p style=\"min-height:1.5em\"><strong>Ready to Travel:</strong> Willingness to travel up to 25% with notice for client visits and events.</p></li></ul><p style=\"min-height:1.5em\"></p><h2>Bonus Points 🎯</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>LMS &amp; HR Tech Savvy:</strong> Prior experience or background with Learning Management Systems (LMS) or HR technology platforms.</p></li><li><p style=\"min-height:1.5em\"><strong>Scaling CS Services:</strong> Active involvement or interest in developing initiatives and strategies to elevate and scale customer success services.</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>Our Hybrid Work Philosophy 🤝</strong></h2><p style=\"min-height:1.5em\">Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.</p><p style=\"min-height:1.5em\"></p><h2><strong>Our Total Rewards Philosophy</strong> 🎉</h2><p style=\"min-height:1.5em\">Our Total Rewards Philosophy centers around three core areas to reward and care for our People:</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Rewarding Impact: </strong>We lead with competitive pay to reward the impact, skills and traits that fuel our success.</p></li><li><p style=\"min-height:1.5em\"><strong>Fostering Holistic Wellbeing: </strong>We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.</p></li><li><p style=\"min-height:1.5em\"><strong>Empowering Our Talent Culture: </strong>We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.<br /></p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>Our Promise to You </strong>😍</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Financial Wellness:</strong> Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.</p></li><li><p style=\"min-height:1.5em\"><strong>Your Well-Being, Covered: </strong>You’ll get access to health benefits, so you can get the care you need when you need it.</p></li><li><p style=\"min-height:1.5em\"><strong>Rest, Relax, Repeat: </strong>Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!</p></li><li><p style=\"min-height:1.5em\"><strong>Family First</strong>: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!</p></li><li><p style=\"min-height:1.5em\"><strong>Connections That Count:</strong> Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>About Docebo</strong> 💙</h2><p style=\"min-height:1.5em\">At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (<a target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"postings-link\" href=\"https://www.docebo.inc/home/default.aspx\"><u>TSX: DCBO &amp; NASDAQ: DCBO</u></a>), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—<strong>Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection</strong>—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world. </p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">Docebo is an <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf\">Equal Employment Opportunity employer</a>. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.</p><p style=\"min-height:1.5em\">As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.</p><p style=\"min-height:1.5em\">Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to their recruiter directly. </p>","descriptionPlain":"Artificial Intelligence. Actual Impact.\n\nAt Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.\n\n\n\n\nWe’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.\n\n\n\n\nSo… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.\n\n\n\n\nTHE ADVENTURE AHEAD 🚀\n\nAs a Customer Success Manager on our Enterprise team, you’ll be the strategic force guiding high-impact, enterprise-level organizations to unlock the full potential of Docebo’s AI-powered LMS platform. Acting as a trusted partner and business strategist, you will bridge the gap between technical expertise and executive vision to drive deep platform adoption, customer retention, and portfolio growth. Your work directly impacts how world-class enterprise teams scale, innovate, and transform learning culture globally.\n\n\n\n\nTHE DAY-TO-DAY 📅\n\n - Champion Enterprise Relationships: Act as the primary advocate and trusted advisor for Docebo’s enterprise customers, aligning their strategic business goals with tailored LMS solutions.\n\n - Drive Platform Adoption: Share industry best practices and strategic guidance to empower enterprise clients to build, scale, and maximize impactful learning programs.\n\n - Master Docebo’s Suite: Build deep product expertise across the platform to consult on advanced configuration, usage, and expansion opportunities.\n\n - Translate Technical to Business: Translate complex technical details into clear, value-driven business strategies for stakeholders ranging from admins to C-suite executives.\n\n - Protect and Expand Retention: Proactively manage portfolio retention, anticipate risks to prevent churn, and uncover upsell and cross-sell opportunities to drive account growth.\n\n - Navigate Escalations and Alignment: Lead strategic account escalations with management support and collaborate with cross-functional internal teams to ensure a seamless client experience.\n\n - Amplify Customer Advocacy: Partner with successful enterprise accounts to cultivate powerful success stories, case studies, reviews, and network referrals.\n\n\n\n\nYOUR SUPERPOWERS ⚡\n\n - Enterprise Customer Success Expertise: Minimum 5 years of experience in a B2B SaaS Customer Success role managing complex, enterprise account portfolios with a focus on retention and growth.\n\n - Outcome-Driven Strategy: Proven track record of translating business strategy into actionable platform solutions that achieve measurable business outcomes.\n\n - Strategic Stakeholder Engagement: Stellar written and verbal communication skills with a talent for building trust and influencing administrators, technical leads, and executive stakeholders virtually.\n\n - Composed & Autonomous: High level of self-motivation, time management, and organizational skill to thrive under pressure in a fast-paced environment.\n\n - Cross-Functional Collaborator: Strong team player who excels at leading customer escalations and partnering internally to deliver seamless customer experiences.\n\n - Ready to Travel: Willingness to travel up to 25% with notice for client visits and events.\n\n\n\n\nBONUS POINTS 🎯\n\n - LMS & HR Tech Savvy: Prior experience or background with Learning Management Systems (LMS) or HR technology platforms.\n\n - Scaling CS Services: Active involvement or interest in developing initiatives and strategies to elevate and scale customer success services.\n\n\n\n\nOUR HYBRID WORK PHILOSOPHY 🤝\n\nGreat work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.\n\n\n\n\nOUR TOTAL REWARDS PHILOSOPHY 🎉\n\nOur Total Rewards Philosophy centers around three core areas to reward and care for our People:\n\n - Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.\n\n - Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.\n\n - Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.\n   \n\n\n\n\nOUR PROMISE TO YOU 😍\n\n - Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.\n\n - Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.\n\n - Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!\n\n - Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!\n\n - Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.\n\n\n\n\nABOUT DOCEBO 💙\n\nAt Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO https://www.docebo.inc/home/default.aspx), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world. \n\n\n\nDocebo is an Equal Employment Opportunity employer https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.\n\nAs a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.\n\nAny individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to their recruiter directly. "},{"id":"f18c85ef-eaf9-45cb-8682-a82a9b330e94","title":"Business Development Representative, Mid-Market","department":"Revenue","team":"Global Business Development","employmentType":"FullTime","location":"Atlanta, Georgia","secondaryLocations":[{"location":"Athens, Georgia","address":{"postalAddress":{"postalCode":"30601","addressRegion":"Georgia","streetAddress":"600 N. Thomas Street, Suite A","addressCountry":"United States","addressLocality":"Athens"}}}],"publishedAt":"2026-10-19T19:58:37.932+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"30326","addressRegion":"Georgia","streetAddress":"950 East Paces Ferry Rd NE #2150","addressCountry":"United States","addressLocality":"Atlanta"}},"jobUrl":"https://jobs.ashbyhq.com/docebo/f18c85ef-eaf9-45cb-8682-a82a9b330e94","applyUrl":"https://jobs.ashbyhq.com/docebo/f18c85ef-eaf9-45cb-8682-a82a9b330e94/application","descriptionHtml":"<p style=\"min-height:1.5em\"><strong>Artificial Intelligence. Actual Impact.</strong></p><p style=\"min-height:1.5em\">At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.<br /></p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the <strong>Docebo Heart</strong>: trust by default, assume positive intent, and create space for different perspectives to thrive.<br /></p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.<br /><br /></p><h2><strong>🚀 The Adventure Ahead</strong></h2><p style=\"min-height:1.5em\">As a Business Development Representative for our North American team, you are the primary engine behind Docebo’s rapid global expansion! You’ll act as a strategic consultant, helping massive organizations transform their training from a mundane \"checkbox\" into a competitive superpower through world-class AI innovation. By establishing trust with high-level stakeholders, you won't just be filling a pipeline—you’ll be the first person to show these companies a better way for their employees to grow and thrive.</p><div style=\"min-height:1.2em;margin-top:0px;margin-bottom:0px\"> </div><h2><strong>🗓️ The Day-to-Day</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Strategize the Hunt:</strong> Identify and map out key stakeholders within our Ideal Customer Profile (ICP) to ensure we are engaging with the organizations that will benefit most from Docebo.</p></li><li><p style=\"min-height:1.5em\"><strong>Craft the Narrative:</strong> Leverage and create high-impact, compelling messaging that cuts through the noise and sparks genuine curiosity about the future of learning.</p></li><li><p style=\"min-height:1.5em\"><strong>Master the Outreach:</strong> Connect with potential clients via outbound calling, using active listening and rapport-building to turn cold introductions into warm opportunities.</p></li><li><p style=\"min-height:1.5em\"><strong>Elevate the Experience:</strong> Provide a world-class first impression for inbound prospects, acting as a knowledgeable guide to how Docebo can help their teams excel.</p></li><li><p style=\"min-height:1.5em\"><strong>Architect Your Success:</strong> Manage your calendar with precision, dedicating time to high-value activities that ensure you hit your goals and fuel the Docebo growth engine.</p></li><li><p style=\"min-height:1.5em\"><strong>Drive the Impact:</strong> Focus relentlessly on pipeline generation, growing both the business and your own professional career as you contribute to our global mission.</p></li></ul><div style=\"min-height:1.2em;margin-top:0px;margin-bottom:0px\"> </div><h2><strong>⚡ Your Superpowers</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Command the Conversation:</strong> You have the elite ability to qualify prospects, plan your approach, and maintain control of high-level business discussions.</p></li><li><p style=\"min-height:1.5em\"><strong>Fuel the Fire:</strong> You are a self-motivated, results-oriented \"go-getter\" who thrives on hitting targets and exceeding expectations.</p></li><li><p style=\"min-height:1.5em\"><strong>Communicate with Clarity:</strong> You possess exceptional communication and problem-solving skills, allowing you to explain complex AI solutions with ease.</p></li><li><p style=\"min-height:1.5em\"><strong>Maintain the \"Glass-Half-Full\":</strong> You bring an infectious, positive energy to the team and approach every challenge with a solution-oriented mindset.</p></li><li><p style=\"min-height:1.5em\"><strong>Think Outside the Box:</strong> You use your creativity and hustle to find unique ways to get in front of the right people and establish immediate credibility.</p></li></ul><div style=\"min-height:1.2em;margin-top:0px;margin-bottom:0px\"> </div><h2><strong>🌟 Bonus Points</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Sales Veteran:</strong> You have 1+ years of experience in Inside Sales, a Call Center environment, or a Demand Generation/Marketing function.</p></li><li><p style=\"min-height:1.5em\"><strong>Customer-Facing Pro:</strong> You’ve spent a year or more in Retail, Hospitality, or another high-touch customer service role.</p></li><li><p style=\"min-height:1.5em\"><strong>Mid-Market Expertise:</strong> You have previous experience navigating the complexities of Mid-Market-levellevel BDR or Sales cycles.</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>Our Hybrid Work Philosophy 🤝</strong></h2><p style=\"min-height:1.5em\">Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.</p><p style=\"min-height:1.5em\"></p><h2><strong>Our Total Rewards Philosophy</strong> 🎉</h2><p style=\"min-height:1.5em\">Our Total Rewards Philosophy centers around three core areas to reward and care for our People:</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Rewarding Impact: </strong>We lead with competitive pay to reward the impact, skills and traits that fuel our success.</p></li><li><p style=\"min-height:1.5em\"><strong>Fostering Holistic Wellbeing: </strong>We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.</p></li><li><p style=\"min-height:1.5em\"><strong>Empowering Our Talent Culture: </strong>We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.<br /></p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>Our Promise to You </strong>😍</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Financial Wellness:</strong> Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.</p></li><li><p style=\"min-height:1.5em\"><strong>Your Well-Being, Covered: </strong>You’ll get access to health benefits, so you can get the care you need when you need it.</p></li><li><p style=\"min-height:1.5em\"><strong>Rest, Relax, Repeat: </strong>Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!</p></li><li><p style=\"min-height:1.5em\"><strong>Family First</strong>: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!</p></li><li><p style=\"min-height:1.5em\"><strong>Connections That Count:</strong> Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>About Docebo</strong> 💙</h2><p style=\"min-height:1.5em\">At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (<a target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"postings-link\" href=\"https://www.docebo.inc/home/default.aspx\"><u>TSX: DCBO &amp; NASDAQ: DCBO</u></a>), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—<strong>Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection</strong>—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world. </p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">Docebo is an <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf\">Equal Employment Opportunity employer</a>. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.</p><p style=\"min-height:1.5em\">As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.</p><p style=\"min-height:1.5em\">Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to their recruiter directly. </p>","descriptionPlain":"Artificial Intelligence. Actual Impact.\n\nAt Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.\n\n\n\n\nWe’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.\n\n\n\n\nSo… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.\n\n\n\n\n🚀 THE ADVENTURE AHEAD\n\nAs a Business Development Representative for our North American team, you are the primary engine behind Docebo’s rapid global expansion! You’ll act as a strategic consultant, helping massive organizations transform their training from a mundane \"checkbox\" into a competitive superpower through world-class AI innovation. By establishing trust with high-level stakeholders, you won't just be filling a pipeline—you’ll be the first person to show these companies a better way for their employees to grow and thrive.\n\n \n\n\n🗓️ THE DAY-TO-DAY\n\n - Strategize the Hunt: Identify and map out key stakeholders within our Ideal Customer Profile (ICP) to ensure we are engaging with the organizations that will benefit most from Docebo.\n\n - Craft the Narrative: Leverage and create high-impact, compelling messaging that cuts through the noise and sparks genuine curiosity about the future of learning.\n\n - Master the Outreach: Connect with potential clients via outbound calling, using active listening and rapport-building to turn cold introductions into warm opportunities.\n\n - Elevate the Experience: Provide a world-class first impression for inbound prospects, acting as a knowledgeable guide to how Docebo can help their teams excel.\n\n - Architect Your Success: Manage your calendar with precision, dedicating time to high-value activities that ensure you hit your goals and fuel the Docebo growth engine.\n\n - Drive the Impact: Focus relentlessly on pipeline generation, growing both the business and your own professional career as you contribute to our global mission.\n\n \n\n\n⚡ YOUR SUPERPOWERS\n\n - Command the Conversation: You have the elite ability to qualify prospects, plan your approach, and maintain control of high-level business discussions.\n\n - Fuel the Fire: You are a self-motivated, results-oriented \"go-getter\" who thrives on hitting targets and exceeding expectations.\n\n - Communicate with Clarity: You possess exceptional communication and problem-solving skills, allowing you to explain complex AI solutions with ease.\n\n - Maintain the \"Glass-Half-Full\": You bring an infectious, positive energy to the team and approach every challenge with a solution-oriented mindset.\n\n - Think Outside the Box: You use your creativity and hustle to find unique ways to get in front of the right people and establish immediate credibility.\n\n \n\n\n🌟 BONUS POINTS\n\n - Sales Veteran: You have 1+ years of experience in Inside Sales, a Call Center environment, or a Demand Generation/Marketing function.\n\n - Customer-Facing Pro: You’ve spent a year or more in Retail, Hospitality, or another high-touch customer service role.\n\n - Mid-Market Expertise: You have previous experience navigating the complexities of Mid-Market-levellevel BDR or Sales cycles.\n\n\n\n\nOUR HYBRID WORK PHILOSOPHY 🤝\n\nGreat work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.\n\n\n\n\nOUR TOTAL REWARDS PHILOSOPHY 🎉\n\nOur Total Rewards Philosophy centers around three core areas to reward and care for our People:\n\n - Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.\n\n - Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.\n\n - Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.\n   \n\n\n\n\nOUR PROMISE TO YOU 😍\n\n - Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.\n\n - Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.\n\n - Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!\n\n - Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!\n\n - Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.\n\n\n\n\nABOUT DOCEBO 💙\n\nAt Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO https://www.docebo.inc/home/default.aspx), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world. \n\n\n\nDocebo is an Equal Employment Opportunity employer https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.\n\nAs a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.\n\nAny individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to their recruiter directly. "},{"id":"2925ef8a-8451-418b-a675-a3cab175d4ea","title":"IT Support Analyst II","department":"Information Technology and Security","team":"Information Technology","employmentType":"FullTime","location":"Athens, Georgia","secondaryLocations":[{"location":"Atlanta, Georgia","address":{"postalAddress":{"postalCode":"30326","addressRegion":"Georgia","streetAddress":"950 East Paces Ferry Rd NE #2150","addressCountry":"United States","addressLocality":"Atlanta"}}}],"publishedAt":"2026-10-02T20:30:56.608+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"30601","addressRegion":"Georgia","streetAddress":"600 N. Thomas Street, Suite A","addressCountry":"United States","addressLocality":"Athens"}},"jobUrl":"https://jobs.ashbyhq.com/docebo/2925ef8a-8451-418b-a675-a3cab175d4ea","applyUrl":"https://jobs.ashbyhq.com/docebo/2925ef8a-8451-418b-a675-a3cab175d4ea/application","descriptionHtml":"<p style=\"min-height:1.5em\"><strong>Artificial Intelligence. Actual Impact.</strong></p><p style=\"min-height:1.5em\">At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.<br /></p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the <strong>Docebo Heart</strong>: trust by default, assume positive intent, and create space for different perspectives to thrive.<br /></p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.<br /><br /></p><p style=\"min-height:1.5em\">As an IT Support Analyst II at Docebo, you will be the backbone of our everyday technology operations, ensuring our global team of Docebians stays connected, secure, and empowered. You’ll elevate end-user support by combining hands-on technical problem-solving with cutting-edge AI workflows and infrastructure management. In this role, you won't just resolve tickets—you’ll drive continuous innovation, streamline processes, and help shape a seamless digital workplace. If you’re ready to take ownership, level up your technical impact, and transform IT service delivery, your next adventure starts here!</p><p style=\"min-height:1.5em\"></p><h2>The Day-to-Day 🛠️</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Champion Service Excellence:</strong> Respond promptly to incoming service desk requests via the Atlassian suite (Jira)—handling onboarding, access requests, hardware/software procurement, and network troubleshooting with high transparency and user empathy.</p></li><li><p style=\"min-height:1.5em\"><strong>Architect Seamless Infrastructure:</strong> Configure, maintain, and troubleshoot local office networking devices (wireless access points, switches, routers, and firewalls) powered by CISCO Meraki, alongside Zoom and AV room solutions.</p></li><li><p style=\"min-height:1.5em\"><strong>Supercharge Access &amp; Identity:</strong> Administer IAM solutions (OKTA) and core SaaS collaboration tools including Google Workspace and Slack, while managing the full lifecycle and hardware inventory of our global device fleet.</p></li><li><p style=\"min-height:1.5em\"><strong>Fortify Security &amp; Compliance:</strong> Manage endpoint protection across all company devices leveraging MDM/UEM and SASE systems, upholding strict data confidentiality and enforcing Docebo’s security policies.</p></li><li><p style=\"min-height:1.5em\"><strong>Pioneer AI-Enabled Workflows:</strong> Harness AI tools and agents to automate repetitive IT tasks, accelerate ticket triage, and continuously optimize internal support workflows for faster resolutions.</p></li><li><p style=\"min-height:1.5em\"><strong>Collaborate Across Boundaries:</strong> Partner closely with HR, Operations, Security, and IT Systems Architects to align technology initiatives, address complex system issues, and safeguard company assets.</p></li><li><p style=\"min-height:1.5em\"><strong>Keep the Engine Running:</strong> Proactively engage with both in-office and remote team members to resolve technical roadblocks and participate in our on-call rotation to deliver dependable IT support.</p></li></ul><p style=\"min-height:1.5em\"></p><h2>Your Superpowers ⚡</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Proven Track Record:</strong> Bring 2+ years of relevant IT support experience operating within distributed, global teams.</p></li><li><p style=\"min-height:1.5em\"><strong>Multi-OS Mastery:</strong> Deep hands-on experience supporting business users across multiple operating systems, including macOS, Windows, and mobile platforms.</p></li><li><p style=\"min-height:1.5em\"><strong>Identity &amp; Endpoint Expertise:</strong> Demonstrated experience managing IAM solutions (e.g., OKTA, OneLogin) and MDM/UEM ecosystems (e.g., Jamf, Intune, Mosyle, or VMware Workspace ONE).</p></li><li><p style=\"min-height:1.5em\"><strong>Network &amp; SaaS Fluency:</strong> Strong understanding of wired/wireless network infrastructures (specifically CISCO Meraki) and hands-on administration of Google Workspace.</p></li><li><p style=\"min-height:1.5em\"><strong>Automation &amp; Scripting Mindset:</strong> Working knowledge of scripting languages (e.g., Bash, PowerShell) paired with an eagerness to automate manual tasks and streamline operations.</p></li><li><p style=\"min-height:1.5em\"><strong>Communication &amp; Problem-Solving:</strong> Outstanding troubleshooting skills, high attention to detail, and clear communication habits across cross-functional and remote environments.</p></li></ul><p style=\"min-height:1.5em\"></p><h2>Bonus Points 🎯</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>AI Workflows Early Adopter:</strong> Direct experience integrating AI tools or agents (e.g., ChatGPT, Claude, Copilot) into IT ticketing, triage, or support workflows.</p></li><li><p style=\"min-height:1.5em\"><strong>Security &amp; Policy Developer:</strong> Prior experience collaborating with Security teams to build out IT standards, guidelines, or compliance protocols.</p></li></ul><h2></h2><p style=\"min-height:1.5em\"></p><h2><strong>Our Hybrid Work Philosophy 🤝</strong></h2><p style=\"min-height:1.5em\">Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.</p><p style=\"min-height:1.5em\"></p><h2><strong>Our Total Rewards Philosophy</strong> 🎉</h2><p style=\"min-height:1.5em\">Our Total Rewards Philosophy centers around three core areas to reward and care for our People:</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Rewarding Impact: </strong>We lead with competitive pay to reward the impact, skills and traits that fuel our success.</p></li><li><p style=\"min-height:1.5em\"><strong>Fostering Holistic Wellbeing: </strong>We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.</p></li><li><p style=\"min-height:1.5em\"><strong>Empowering Our Talent Culture: </strong>We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.<br /></p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>Our Promise to You </strong>😍</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Financial Wellness:</strong> Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.</p></li><li><p style=\"min-height:1.5em\"><strong>Your Well-Being, Covered: </strong>You’ll get access to health benefits, so you can get the care you need when you need it.</p></li><li><p style=\"min-height:1.5em\"><strong>Rest, Relax, Repeat: </strong>Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!</p></li><li><p style=\"min-height:1.5em\"><strong>Family First</strong>: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!</p></li><li><p style=\"min-height:1.5em\"><strong>Connections That Count:</strong> Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>About Docebo</strong> 💙</h2><p style=\"min-height:1.5em\">At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (<a target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"postings-link\" href=\"https://www.docebo.inc/home/default.aspx\"><u>TSX: DCBO &amp; NASDAQ: DCBO</u></a>), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—<strong>Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection</strong>—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world. </p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">Docebo is an <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf\">Equal Employment Opportunity employer</a>. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.</p><p style=\"min-height:1.5em\">As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.</p><p style=\"min-height:1.5em\">Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to their recruiter directly. </p>","descriptionPlain":"Artificial Intelligence. Actual Impact.\n\nAt Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.\n\n\n\n\nWe’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.\n\n\n\n\nSo… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.\n\n\n\nAs an IT Support Analyst II at Docebo, you will be the backbone of our everyday technology operations, ensuring our global team of Docebians stays connected, secure, and empowered. You’ll elevate end-user support by combining hands-on technical problem-solving with cutting-edge AI workflows and infrastructure management. In this role, you won't just resolve tickets—you’ll drive continuous innovation, streamline processes, and help shape a seamless digital workplace. If you’re ready to take ownership, level up your technical impact, and transform IT service delivery, your next adventure starts here!\n\n\n\n\nTHE DAY-TO-DAY 🛠️\n\n - Champion Service Excellence: Respond promptly to incoming service desk requests via the Atlassian suite (Jira)—handling onboarding, access requests, hardware/software procurement, and network troubleshooting with high transparency and user empathy.\n\n - Architect Seamless Infrastructure: Configure, maintain, and troubleshoot local office networking devices (wireless access points, switches, routers, and firewalls) powered by CISCO Meraki, alongside Zoom and AV room solutions.\n\n - Supercharge Access & Identity: Administer IAM solutions (OKTA) and core SaaS collaboration tools including Google Workspace and Slack, while managing the full lifecycle and hardware inventory of our global device fleet.\n\n - Fortify Security & Compliance: Manage endpoint protection across all company devices leveraging MDM/UEM and SASE systems, upholding strict data confidentiality and enforcing Docebo’s security policies.\n\n - Pioneer AI-Enabled Workflows: Harness AI tools and agents to automate repetitive IT tasks, accelerate ticket triage, and continuously optimize internal support workflows for faster resolutions.\n\n - Collaborate Across Boundaries: Partner closely with HR, Operations, Security, and IT Systems Architects to align technology initiatives, address complex system issues, and safeguard company assets.\n\n - Keep the Engine Running: Proactively engage with both in-office and remote team members to resolve technical roadblocks and participate in our on-call rotation to deliver dependable IT support.\n\n\n\n\nYOUR SUPERPOWERS ⚡\n\n - Proven Track Record: Bring 2+ years of relevant IT support experience operating within distributed, global teams.\n\n - Multi-OS Mastery: Deep hands-on experience supporting business users across multiple operating systems, including macOS, Windows, and mobile platforms.\n\n - Identity & Endpoint Expertise: Demonstrated experience managing IAM solutions (e.g., OKTA, OneLogin) and MDM/UEM ecosystems (e.g., Jamf, Intune, Mosyle, or VMware Workspace ONE).\n\n - Network & SaaS Fluency: Strong understanding of wired/wireless network infrastructures (specifically CISCO Meraki) and hands-on administration of Google Workspace.\n\n - Automation & Scripting Mindset: Working knowledge of scripting languages (e.g., Bash, PowerShell) paired with an eagerness to automate manual tasks and streamline operations.\n\n - Communication & Problem-Solving: Outstanding troubleshooting skills, high attention to detail, and clear communication habits across cross-functional and remote environments.\n\n\n\n\nBONUS POINTS 🎯\n\n - AI Workflows Early Adopter: Direct experience integrating AI tools or agents (e.g., ChatGPT, Claude, Copilot) into IT ticketing, triage, or support workflows.\n\n - Security & Policy Developer: Prior experience collaborating with Security teams to build out IT standards, guidelines, or compliance protocols.\n\n\n\n\n\n\n\nOUR HYBRID WORK PHILOSOPHY 🤝\n\nGreat work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.\n\n\n\n\nOUR TOTAL REWARDS PHILOSOPHY 🎉\n\nOur Total Rewards Philosophy centers around three core areas to reward and care for our People:\n\n - Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.\n\n - Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.\n\n - Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.\n   \n\n\n\n\nOUR PROMISE TO YOU 😍\n\n - Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.\n\n - Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.\n\n - Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!\n\n - Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!\n\n - Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.\n\n\n\n\nABOUT DOCEBO 💙\n\nAt Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO https://www.docebo.inc/home/default.aspx), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world. \n\n\n\nDocebo is an Equal Employment Opportunity employer https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.\n\nAs a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.\n\nAny individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to their recruiter directly. "},{"id":"8516875a-9192-4a43-b20c-fa98d9b9e651","title":"Account Executive, Mid-Market (France)","department":"Revenue","team":"Sales - EMEA","employmentType":"FullTime","location":"Paris, France","secondaryLocations":[],"publishedAt":"2026-10-06T14:09:50.207+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"75003","addressRegion":"Île-de-France","streetAddress":"3rd floor, 1 Rue de Caumartin","addressCountry":"France","addressLocality":"Paris"}},"jobUrl":"https://jobs.ashbyhq.com/docebo/8516875a-9192-4a43-b20c-fa98d9b9e651","applyUrl":"https://jobs.ashbyhq.com/docebo/8516875a-9192-4a43-b20c-fa98d9b9e651/application","descriptionHtml":"<p style=\"min-height:1.5em\"><strong>Artificial Intelligence. Actual Impact.</strong></p><p style=\"min-height:1.5em\">At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.<br /></p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the <strong>Docebo Heart</strong>: trust by default, assume positive intent, and create space for different perspectives to thrive.<br /></p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.<br /><br /></p><h2>The Adventure Ahead 🚀</h2><p style=\"min-height:1.5em\">Are you ready to spearhead Docebo’s growth across France, Belgium, and Luxembourg (FBL)? As our Account Executive, Mid-Market, you’ll own a high-impact territory, bringing our industry-leading AI learning platform to mid-sized organizations with 1,000 to 5,000 employees. Working alongside a dedicated BDR and marketing team, you’ll act as both a strategic hunter and trusted advisor, displacing legacy incumbents and transforming how companies empower their workforce. This is your chance to build a repeatable growth motion, win market share, and make a massive impact on our regional expansion!</p><p style=\"min-height:1.5em\"></p><h2>The Day-to-Day 📅</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Spearhead Territory Growth:</strong> Build and execute an ambitious account plan across France, Belgium, and Luxembourg, targeting prime 1,000–5,000 employee mid-market accounts.</p></li><li><p style=\"min-height:1.5em\"><strong>Hunt Greenfield Opportunities:</strong> Drive proactive outbound pipeline generation, identifying whitespace and engaging key target accounts long before formal RFI/RFP processes begin.</p></li><li><p style=\"min-height:1.5em\"><strong>Partner for Success:</strong> Collaborate daily with your dedicated BDR and Marketing partners to run targeted ABM campaigns, craft sharp localized messaging, and convert high-quality leads into active opportunities.</p></li><li><p style=\"min-height:1.5em\"><strong>Master Full-Cycle Execution:</strong> Guide deals seamlessly from discovery through commercial close, translating complex customer challenges into compelling, ROI-driven business cases for senior executive stakeholders.</p></li><li><p style=\"min-height:1.5em\"><strong>Orchestrate Win Strategies:</strong> Act as the commercial quarterback, rallying cross-functional teams—including Solutions Consulting, Legal, Services, and Product—to deliver tailored demos, pitches, and flawless customer handovers.</p></li><li><p style=\"min-height:1.5em\"><strong>Outmaneuver the Competition:</strong> Position Docebo’s cutting-edge AI platform to clearly differentiate and win against legacy alternatives such as 360Learning, Rise Up, Bealink, Cegid/Talentsoft, and Cornerstone.</p></li></ul><p style=\"min-height:1.5em\"></p><h2>Your Superpowers ⚡</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Proven Track Record:</strong> Demonstrated success closing new business in B2B SaaS, with a history of hitting and exceeding quota in complex mid-market accounts.</p></li><li><p style=\"min-height:1.5em\"><strong>Relentless Hunter Mindset:</strong> Exceptional account-planning and pipeline-generation skills with an appetite for opening new doors and managing end-to-end sales cycles.</p></li><li><p style=\"min-height:1.5em\"><strong>Consultative Selling Mastery:</strong> Strong executive presence and the ability to build trust with senior L&amp;D, HR, Talent, and C-level stakeholders while communicating measurable business value.</p></li><li><p style=\"min-height:1.5em\"><strong>Cross-Functional Leadership:</strong> Natural ability to rally internal teams—including BDRs, Marketing, Solutions Engineers, and Legal—into a cohesive, winning deal team.</p></li><li><p style=\"min-height:1.5em\"><strong>Operational Rigor:</strong> High CRM discipline, accurate forecasting skills, and a structured approach to mutual action plans and deal progression.</p></li><li><p style=\"min-height:1.5em\"><strong>Bilingual Expertise:</strong> Native French speaker with fluent professional English, giving you the confidence to navigate local market nuances and internal global collaboration seamlessly.</p></li></ul><p style=\"min-height:1.5em\"></p><h2>Bonus Points 🌟</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Regional Network:</strong> Existing relationships or prior experience collaborating with HR/EdTech integration partners, consultancies, and ecosystems across France and Benelux.</p></li><li><p style=\"min-height:1.5em\"><strong>Domain Knowledge:</strong> Direct experience selling Learning Management Systems (LMS), Learning Experience Platforms (LXP), or broader HR Tech/Workforce Intelligence solutions.</p></li><li><p style=\"min-height:1.5em\"><strong>Competitive Displacements:</strong> A proven track record of directly displacing legacy Learning and HR Tech platforms in competitive pitch scenarios.</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>Our Hybrid Work Philosophy 🤝</strong></h2><p style=\"min-height:1.5em\">Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.</p><p style=\"min-height:1.5em\"></p><h2><strong>Our Total Rewards Philosophy</strong> 🎉</h2><p style=\"min-height:1.5em\">Our Total Rewards Philosophy centers around three core areas to reward and care for our People:</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Rewarding Impact: </strong>We lead with competitive pay to reward the impact, skills and traits that fuel our success.</p></li><li><p style=\"min-height:1.5em\"><strong>Fostering Holistic Wellbeing: </strong>We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.</p></li><li><p style=\"min-height:1.5em\"><strong>Empowering Our Talent Culture: </strong>We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.<br /></p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>Our Promise to You </strong>😍</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Financial Wellness:</strong> Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.</p></li><li><p style=\"min-height:1.5em\"><strong>Your Well-Being, Covered: </strong>You’ll get access to health benefits, so you can get the care you need when you need it.</p></li><li><p style=\"min-height:1.5em\"><strong>Rest, Relax, Repeat: </strong>Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!</p></li><li><p style=\"min-height:1.5em\"><strong>Family First</strong>: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!</p></li><li><p style=\"min-height:1.5em\"><strong>Connections That Count:</strong> Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>About Docebo</strong> 💙</h2><p style=\"min-height:1.5em\">At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (<a target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"postings-link\" href=\"https://www.docebo.inc/home/default.aspx\"><u>TSX: DCBO &amp; NASDAQ: DCBO</u></a>), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—<strong>Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection</strong>—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world. </p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">Docebo is an <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf\">Equal Employment Opportunity employer</a>. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.</p><p style=\"min-height:1.5em\">As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.</p><p style=\"min-height:1.5em\">Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to their recruiter directly. </p>","descriptionPlain":"Artificial Intelligence. Actual Impact.\n\nAt Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.\n\n\n\n\nWe’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.\n\n\n\n\nSo… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.\n\n\n\n\nTHE ADVENTURE AHEAD 🚀\n\nAre you ready to spearhead Docebo’s growth across France, Belgium, and Luxembourg (FBL)? As our Account Executive, Mid-Market, you’ll own a high-impact territory, bringing our industry-leading AI learning platform to mid-sized organizations with 1,000 to 5,000 employees. Working alongside a dedicated BDR and marketing team, you’ll act as both a strategic hunter and trusted advisor, displacing legacy incumbents and transforming how companies empower their workforce. This is your chance to build a repeatable growth motion, win market share, and make a massive impact on our regional expansion!\n\n\n\n\nTHE DAY-TO-DAY 📅\n\n - Spearhead Territory Growth: Build and execute an ambitious account plan across France, Belgium, and Luxembourg, targeting prime 1,000–5,000 employee mid-market accounts.\n\n - Hunt Greenfield Opportunities: Drive proactive outbound pipeline generation, identifying whitespace and engaging key target accounts long before formal RFI/RFP processes begin.\n\n - Partner for Success: Collaborate daily with your dedicated BDR and Marketing partners to run targeted ABM campaigns, craft sharp localized messaging, and convert high-quality leads into active opportunities.\n\n - Master Full-Cycle Execution: Guide deals seamlessly from discovery through commercial close, translating complex customer challenges into compelling, ROI-driven business cases for senior executive stakeholders.\n\n - Orchestrate Win Strategies: Act as the commercial quarterback, rallying cross-functional teams—including Solutions Consulting, Legal, Services, and Product—to deliver tailored demos, pitches, and flawless customer handovers.\n\n - Outmaneuver the Competition: Position Docebo’s cutting-edge AI platform to clearly differentiate and win against legacy alternatives such as 360Learning, Rise Up, Bealink, Cegid/Talentsoft, and Cornerstone.\n\n\n\n\nYOUR SUPERPOWERS ⚡\n\n - Proven Track Record: Demonstrated success closing new business in B2B SaaS, with a history of hitting and exceeding quota in complex mid-market accounts.\n\n - Relentless Hunter Mindset: Exceptional account-planning and pipeline-generation skills with an appetite for opening new doors and managing end-to-end sales cycles.\n\n - Consultative Selling Mastery: Strong executive presence and the ability to build trust with senior L&D, HR, Talent, and C-level stakeholders while communicating measurable business value.\n\n - Cross-Functional Leadership: Natural ability to rally internal teams—including BDRs, Marketing, Solutions Engineers, and Legal—into a cohesive, winning deal team.\n\n - Operational Rigor: High CRM discipline, accurate forecasting skills, and a structured approach to mutual action plans and deal progression.\n\n - Bilingual Expertise: Native French speaker with fluent professional English, giving you the confidence to navigate local market nuances and internal global collaboration seamlessly.\n\n\n\n\nBONUS POINTS 🌟\n\n - Regional Network: Existing relationships or prior experience collaborating with HR/EdTech integration partners, consultancies, and ecosystems across France and Benelux.\n\n - Domain Knowledge: Direct experience selling Learning Management Systems (LMS), Learning Experience Platforms (LXP), or broader HR Tech/Workforce Intelligence solutions.\n\n - Competitive Displacements: A proven track record of directly displacing legacy Learning and HR Tech platforms in competitive pitch scenarios.\n\n\n\n\nOUR HYBRID WORK PHILOSOPHY 🤝\n\nGreat work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.\n\n\n\n\nOUR TOTAL REWARDS PHILOSOPHY 🎉\n\nOur Total Rewards Philosophy centers around three core areas to reward and care for our People:\n\n - Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.\n\n - Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.\n\n - Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.\n   \n\n\n\n\nOUR PROMISE TO YOU 😍\n\n - Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.\n\n - Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.\n\n - Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!\n\n - Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!\n\n - Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.\n\n\n\n\nABOUT DOCEBO 💙\n\nAt Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO https://www.docebo.inc/home/default.aspx), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world. \n\n\n\nDocebo is an Equal Employment Opportunity employer https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.\n\nAs a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.\n\nAny individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to their recruiter directly. "},{"id":"736bc740-d717-465c-84a5-5750d51f2236","title":"Enterprise Marketing Manager","department":"Marketing","team":"Revenue Marketing","employmentType":"FullTime","location":"Remote Canada","secondaryLocations":[],"publishedAt":"2026-10-05T23:04:46.574+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"Canada"}},"jobUrl":"https://jobs.ashbyhq.com/docebo/736bc740-d717-465c-84a5-5750d51f2236","applyUrl":"https://jobs.ashbyhq.com/docebo/736bc740-d717-465c-84a5-5750d51f2236/application","descriptionHtml":"<p style=\"min-height:1.5em\"><strong>Artificial Intelligence. Actual Impact.</strong></p><p style=\"min-height:1.5em\">At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.<br /></p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the <strong>Docebo Heart</strong>: trust by default, assume positive intent, and create space for different perspectives to thrive.<br /></p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.<br /><br /></p><p style=\"min-height:1.5em\">Docebo is a hybrid workplace, with employees expected to work 3 days per week from our offices. However, due to the niche skill set required for this role, we are opening this position to remote candidates as an exception to our standard workplace policy.</p><p style=\"min-height:1.5em\"></p><h1><strong>🌟 The Adventure Ahead</strong></h1><p style=\"min-height:1.5em\">At Docebo, we win in the enterprise segment by knowing our customers and running programs that generate real pipeline — full stop. This role exists for one reason: <strong>more enterprise pipeline, by any means possible.</strong> Not \"this channel.\" Not \"the approved playbook.\" Just whatever moves Enterprise accounts closer to a deal.</p><p style=\"min-height:1.5em\">You’ll deploy strategic campaigns and activations to ensure our existing accounts expand. If you find yourself protecting a channel instead of the outcome, you're doing it wrong.</p><p style=\"min-height:1.5em\">The objective is clear; however, the playbook to get there is yours to define. You'll run upsell and cross-sell programs, you'll make an underperforming enterprise partner a revenue generating channel, and you'll support some Enterprise federal focused activities. Every week or day will look a little bit different, but the goal and focus areas remain the same.</p><p style=\"min-height:1.5em\"></p><h1><strong>🗓️ The Day-to-Day</strong></h1><p style=\"min-height:1.5em\"></p><h3><strong>Pipeline Generation (the core of the job)</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Drive net-new enterprise pipeline through multi-channel programs — partner marketing, ABM, digital, field events, direct mail, coordinated outbound, or whatever works. The channel is secondary. The pipeline is the point.</p></li><li><p style=\"min-height:1.5em\">Build account-based programs using intent data and buying signals to prioritize in-market accounts and reach full buying committees, not just ad hoc contacts.</p></li><li><p style=\"min-height:1.5em\">Partner with enterprise AMs, AEs and BDRs through structured cadences on targeting, messaging, and pipeline reviews. You build trust and collaboration with the sales team.</p></li></ul><h3><strong>Enterprise Expansion — Cross-Sell / Upsell (you own this)</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Own the enterprise cross-sell and upsell motion: identify new buying groups inside existing accounts, get in front of the teams not yet using Docebo, and help accelerate in-flight expansion opportunities.</p></li></ul><h3><strong>Federal / Government Support</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Support enterprise federal campaigns. This includes content syndication, event execution, targeted account lists, and campaign support alongside product marketing and the broader gov motion. This is a support function within your book of work, not a standalone track.</p></li></ul><h3><strong>Enterprise Partner Marketing</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Run partner campaigns with a small number of select partners that move ENT/Gov pipeline (think Deloitte, AWS, Carahsoft) — joint programs and co-hosted events. If it generates measurable, Enterprise pipeline, it’s in scope.</p></li></ul><h3><strong>Measurement &amp; Iteration</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Using AI to scale what works.</p></li><li><p style=\"min-height:1.5em\">Measure everything — pipeline created, influenced, and accelerated, with clear attribution across new business, expansion, and partner-sourced.</p></li><li><p style=\"min-height:1.5em\">If something isn't working, you say so and change course. No sunk-cost loyalty to a channel or a partner.</p></li></ul><h1><strong>💪 Your Superpowers</strong></h1><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Pipeline-obsessed generalist:</strong> 3–4 years of B2B SaaS marketing experience, at least 1 year with enterprise buyers (5,000+ employees). You've driven measurable pipeline and revenue across new business, expansion, and cross-sell — not just lead volume.</p></li><li><p style=\"min-height:1.5em\"><strong>Buying-committee thinker:</strong> Fluency in intent data, buying signals, and account engagement scoring informs how you prioritize and what you build.</p></li><li><p style=\"min-height:1.5em\"><strong>Sales trust-builder:</strong> You understand you win as a team with sales — in-the-weeds collaboration, pipeline reviews, and shared accountability, not just campaign reporting.</p></li><li><p style=\"min-height:1.5em\"><strong>Ruthless about scope:</strong> You orient around what gets results, full-stop. You can hold a lever without losing sight of the end goal.</p></li><li><p style=\"min-height:1.5em\"><strong>\"I can figure this out\" mindset toward tools:</strong> UserGems, UserLed, Influ2, ReachDesk, HubSpot, Salesforce, Claude, Outreach — bonus points if you've used some of them, but curiosity and aptitude matters more than a checklist match.</p></li><li><p style=\"min-height:1.5em\"><strong>Active AI practitioner:</strong> you're already applying AI anywhere and everywhere.</p><p style=\"min-height:1.5em\"></p></li></ul><h1><strong>🎁 Bonus Points</strong></h1><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Experience running or collaborating on field events as part of an enterprise GTM motion.</p></li><li><p style=\"min-height:1.5em\">Experience targeting government or public-sector accounts.</p></li><li><p style=\"min-height:1.5em\">Exposure to AWS Marketplace or systems-integrator partnerships (Deloitte-style relationships) — specifically where you've made the partnership produce pipeline, not just co-branded content.</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>Our Hybrid Work Philosophy 🤝</strong></h2><p style=\"min-height:1.5em\">Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.</p><p style=\"min-height:1.5em\"></p><h2><strong>Our Total Rewards Philosophy</strong> 🎉</h2><p style=\"min-height:1.5em\">Our Total Rewards Philosophy centers around three core areas to reward and care for our People:</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Rewarding Impact: </strong>We lead with competitive pay to reward the impact, skills and traits that fuel our success.</p></li><li><p style=\"min-height:1.5em\"><strong>Fostering Holistic Wellbeing: </strong>We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.</p></li><li><p style=\"min-height:1.5em\"><strong>Empowering Our Talent Culture: </strong>We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.<br /></p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>Our Promise to You </strong>😍</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Financial Wellness:</strong> Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.</p></li><li><p style=\"min-height:1.5em\"><strong>Your Well-Being, Covered: </strong>You’ll get access to health benefits, so you can get the care you need when you need it.</p></li><li><p style=\"min-height:1.5em\"><strong>Rest, Relax, Repeat: </strong>Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!</p></li><li><p style=\"min-height:1.5em\"><strong>Family First</strong>: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!</p></li><li><p style=\"min-height:1.5em\"><strong>Connections That Count:</strong> Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>About Docebo</strong> 💙</h2><p style=\"min-height:1.5em\">At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (<a target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"postings-link\" href=\"https://www.docebo.inc/home/default.aspx\"><u>TSX: DCBO &amp; NASDAQ: DCBO</u></a>), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—<strong>Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection</strong>—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world. </p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">Docebo is an <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf\">Equal Employment Opportunity employer</a>. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.</p><p style=\"min-height:1.5em\">As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.</p><p style=\"min-height:1.5em\">Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to their recruiter directly. </p>","descriptionPlain":"Artificial Intelligence. Actual Impact.\n\nAt Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.\n\n\n\n\nWe’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.\n\n\n\n\nSo… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.\n\n\n\nDocebo is a hybrid workplace, with employees expected to work 3 days per week from our offices. However, due to the niche skill set required for this role, we are opening this position to remote candidates as an exception to our standard workplace policy.\n\n\n\n\n🌟 THE ADVENTURE AHEAD\n\nAt Docebo, we win in the enterprise segment by knowing our customers and running programs that generate real pipeline — full stop. This role exists for one reason: more enterprise pipeline, by any means possible. Not \"this channel.\" Not \"the approved playbook.\" Just whatever moves Enterprise accounts closer to a deal.\n\nYou’ll deploy strategic campaigns and activations to ensure our existing accounts expand. If you find yourself protecting a channel instead of the outcome, you're doing it wrong.\n\nThe objective is clear; however, the playbook to get there is yours to define. You'll run upsell and cross-sell programs, you'll make an underperforming enterprise partner a revenue generating channel, and you'll support some Enterprise federal focused activities. Every week or day will look a little bit different, but the goal and focus areas remain the same.\n\n\n\n\n🗓️ THE DAY-TO-DAY\n\n\n\n\nPIPELINE GENERATION (THE CORE OF THE JOB)\n\n - Drive net-new enterprise pipeline through multi-channel programs — partner marketing, ABM, digital, field events, direct mail, coordinated outbound, or whatever works. The channel is secondary. The pipeline is the point.\n\n - Build account-based programs using intent data and buying signals to prioritize in-market accounts and reach full buying committees, not just ad hoc contacts.\n\n - Partner with enterprise AMs, AEs and BDRs through structured cadences on targeting, messaging, and pipeline reviews. You build trust and collaboration with the sales team.\n\n\nENTERPRISE EXPANSION — CROSS-SELL / UPSELL (YOU OWN THIS)\n\n - Own the enterprise cross-sell and upsell motion: identify new buying groups inside existing accounts, get in front of the teams not yet using Docebo, and help accelerate in-flight expansion opportunities.\n\n\nFEDERAL / GOVERNMENT SUPPORT\n\n - Support enterprise federal campaigns. This includes content syndication, event execution, targeted account lists, and campaign support alongside product marketing and the broader gov motion. This is a support function within your book of work, not a standalone track.\n\n\nENTERPRISE PARTNER MARKETING\n\n - Run partner campaigns with a small number of select partners that move ENT/Gov pipeline (think Deloitte, AWS, Carahsoft) — joint programs and co-hosted events. If it generates measurable, Enterprise pipeline, it’s in scope.\n\n\nMEASUREMENT & ITERATION\n\n - Using AI to scale what works.\n\n - Measure everything — pipeline created, influenced, and accelerated, with clear attribution across new business, expansion, and partner-sourced.\n\n - If something isn't working, you say so and change course. No sunk-cost loyalty to a channel or a partner.\n\n\n💪 YOUR SUPERPOWERS\n\n - Pipeline-obsessed generalist: 3–4 years of B2B SaaS marketing experience, at least 1 year with enterprise buyers (5,000+ employees). You've driven measurable pipeline and revenue across new business, expansion, and cross-sell — not just lead volume.\n\n - Buying-committee thinker: Fluency in intent data, buying signals, and account engagement scoring informs how you prioritize and what you build.\n\n - Sales trust-builder: You understand you win as a team with sales — in-the-weeds collaboration, pipeline reviews, and shared accountability, not just campaign reporting.\n\n - Ruthless about scope: You orient around what gets results, full-stop. You can hold a lever without losing sight of the end goal.\n\n - \"I can figure this out\" mindset toward tools: UserGems, UserLed, Influ2, ReachDesk, HubSpot, Salesforce, Claude, Outreach — bonus points if you've used some of them, but curiosity and aptitude matters more than a checklist match.\n\n - Active AI practitioner: you're already applying AI anywhere and everywhere.\n   \n   \n\n\n🎁 BONUS POINTS\n\n - Experience running or collaborating on field events as part of an enterprise GTM motion.\n\n - Experience targeting government or public-sector accounts.\n\n - Exposure to AWS Marketplace or systems-integrator partnerships (Deloitte-style relationships) — specifically where you've made the partnership produce pipeline, not just co-branded content.\n\n\n\n\nOUR HYBRID WORK PHILOSOPHY 🤝\n\nGreat work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.\n\n\n\n\nOUR TOTAL REWARDS PHILOSOPHY 🎉\n\nOur Total Rewards Philosophy centers around three core areas to reward and care for our People:\n\n - Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.\n\n - Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.\n\n - Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.\n   \n\n\n\n\nOUR PROMISE TO YOU 😍\n\n - Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.\n\n - Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.\n\n - Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!\n\n - Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!\n\n - Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.\n\n\n\n\nABOUT DOCEBO 💙\n\nAt Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO https://www.docebo.inc/home/default.aspx), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world. \n\n\n\nDocebo is an Equal Employment Opportunity employer https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.\n\nAs a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.\n\nAny individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to their recruiter directly. "},{"id":"efcc1e1c-e74f-49c1-b2df-4c4c3903b472","title":"Enterprise Marketing Manager, Partnerships","department":"Marketing","team":"Revenue Marketing","employmentType":"FullTime","location":"Remote Canada","secondaryLocations":[{"location":"Toronto, Ontario","address":{"postalAddress":{"postalCode":"M5J 1R7","addressRegion":"Ontario","streetAddress":"55 York Street, 12th Floor","addressCountry":"Canada","addressLocality":"Toronto"}}}],"publishedAt":"2026-10-05T23:09:12.484+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"Canada"}},"jobUrl":"https://jobs.ashbyhq.com/docebo/efcc1e1c-e74f-49c1-b2df-4c4c3903b472","applyUrl":"https://jobs.ashbyhq.com/docebo/efcc1e1c-e74f-49c1-b2df-4c4c3903b472/application","descriptionHtml":"<p style=\"min-height:1.5em\"><strong>Artificial Intelligence. Actual Impact.</strong></p><p style=\"min-height:1.5em\">At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.<br /></p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the <strong>Docebo Heart</strong>: trust by default, assume positive intent, and create space for different perspectives to thrive.<br /></p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.<br /><br /></p><h3><strong>The Adventure Ahead</strong></h3><p style=\"min-height:1.5em\">This is a partner marketing role built for pipeline. You'll turn a small number of high-potential partnerships (think AWS, Deloitte, and Carahsoft) into real, measurable revenue channels. You'll also be our enterprise marketing lead for <strong>regulated industries, specifically life sciences and government</strong>, where trust, compliance, and the right partner relationships decide who wins.</p><p style=\"min-height:1.5em\">The objective is clear, but the playbook is yours to define. Some weeks you'll build an account plan with an AWS demand gen partner. Other weeks you'll plan a field event for healthcare or federal buyers, or work with sales on a named account list. The goal is to leverage partner channels to generate Enterprise, public sector and life sciences pipeline.</p><h3><strong>🗓️ The Day-to-Day</strong></h3><p style=\"min-height:1.5em\"><strong>Partner Marketing That Generates Pipeline (the core of the job)</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Run joint programs with a small number of select partners (AWS, Deloitte, Carahsoft, and others as we prove what works) that move Enterprise and Gov pipeline.</p></li><li><p style=\"min-height:1.5em\">Make AWS work harder. Partner with our AWS demand gen resource by supplying what's been missing: target account selection, strong assets, account intelligence, seller engagement, tracking, and a packaged pitch AWS sellers can use.</p></li><li><p style=\"min-height:1.5em\">Use partner relationships to open doors at named ABM accounts, through formal partner workflows and one-off introductions, and build a repeatable process around both.</p></li><li><p style=\"min-height:1.5em\">Work closely with the Partnerships team on joint planning, co-funded activity, and accountability on timelines and lead commitments.</p></li><li><p style=\"min-height:1.5em\">Own partner-sourced and partner-influenced attribution with RevOps so we know what's working and where to invest.</p></li></ul><p style=\"min-height:1.5em\"><strong>Field Events</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Plan and run field events that put us in front of enterprise buyers, including Supper Clubs and partner co-hosted dinners, roundtables, and executive gatherings.</p></li><li><p style=\"min-height:1.5em\">Work with partners to co-fund and co-host events, with registrant targets and clear roles agreed up front.</p></li><li><p style=\"min-height:1.5em\">Partner with AEs, BDRs, and partner managers before and after every event so meetings, follow-up, and pipeline actually happen.</p></li><li><p style=\"min-height:1.5em\">Support our presence at industry events (for example, HR Tech, Unleash, DevLearn, and GovLoop) and turn them into pipeline.</p></li></ul><p style=\"min-height:1.5em\"><strong>Regulated Industries: Healthcare and Government</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Own the enterprise marketing approach for healthcare and public-sector buyers, where long cycles, compliance requirements, and buying committees shape everything.</p></li><li><p style=\"min-height:1.5em\">Build account-based programs for healthcare systems and government agencies using intent data and buying signals.</p></li><li><p style=\"min-height:1.5em\">Support federal campaigns alongside product marketing and the gov sales team: content syndication, event execution, targeted account lists, and partner-led plays (such as Carahsoft).</p></li><li><p style=\"min-height:1.5em\">Develop messaging and programs that speak to the real concerns of regulated buyers, like security, compliance, procurement paths, and contract vehicles.</p></li></ul><p style=\"min-height:1.5em\"><strong>Account-Based Execution and Sales Partnership</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Build account-based programs that reach full buying committees, including expansion into new teams inside existing accounts.</p></li><li><p style=\"min-height:1.5em\">Partner with enterprise AMs, AEs, and BDRs through structured cadences on targeting, messaging, and pipeline reviews.</p></li></ul><p style=\"min-height:1.5em\"><strong>Measurement &amp; Iteration</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Use AI to scale what works.</p></li><li><p style=\"min-height:1.5em\">Measure everything: pipeline created, influenced, and accelerated, with clear attribution across new business, expansion, and partner-sourced.</p></li><li><p style=\"min-height:1.5em\">If something isn't working, whether a channel, an event, or a partner, you say so and change course. No sunk-cost loyalty.</p></li></ul><h3><strong>💪 Your Superpowers</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Pipeline-obsessed marketer:</strong> 4–6 years of B2B SaaS marketing experience, with at least 1–2 years targeting enterprise buyers (5,000+ employees). You've driven measurable pipeline and revenue, not just lead volume.</p></li><li><p style=\"min-height:1.5em\"><strong>Partner builder:</strong> You've made partnerships produce pipeline, not just co-branded content. You know how to get a partner's sellers to care about your accounts.</p></li><li><p style=\"min-height:1.5em\"><strong>Field event operator:</strong> You've planned and executed events that turned into meetings and opportunities, and you know how to get sales and partners in the room.</p></li><li><p style=\"min-height:1.5em\"><strong>Buying-committee thinker:</strong> You're fluent in intent data, buying signals, and account engagement, and you use them to decide where to focus.</p></li><li><p style=\"min-height:1.5em\"><strong>Sales trust-builder:</strong> You win as a team with sales, through in-the-weeds collaboration and shared accountability.</p></li><li><p style=\"min-height:1.5em\"><strong>Ruthless about scope:</strong> You orient around what gets results and can stay focused on a few partners and programs without losing sight of the goal.</p></li><li><p style=\"min-height:1.5em\"><strong>\"I can figure this out\" mindset toward tools:</strong> UserGems, Influ2, ReachDesk, HubSpot, Salesforce, Outreach, Claude. Bonus points if you've used some, but curiosity matters more than a checklist.</p></li><li><p style=\"min-height:1.5em\"><strong>Active AI practitioner:</strong> You're already applying AI anywhere and everywhere.</p></li></ul><h3><strong>🎁 Bonus Points</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Experience marketing to healthcare, government, or other regulated or public-sector buyers.</p></li><li><p style=\"min-height:1.5em\">Experience with hyperscalers (AWS, Google Cloud, Azure), co-sell, or global systems-integrator partnerships (Deloitte-style) where you made the relationship produce pipeline.</p></li><li><p style=\"min-height:1.5em\">Experience with government channel partners or reseller/contract vehicle models (Carahsoft-style).</p></li><li><p style=\"min-height:1.5em\">Familiarity with compliance and procurement considerations in healthcare or federal sales.</p></li><li><p style=\"min-height:1.5em\">Experience in learning, HR tech, or skills-focused technology.</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>Our Hybrid Work Philosophy 🤝</strong></h2><p style=\"min-height:1.5em\">Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.</p><p style=\"min-height:1.5em\"></p><h2><strong>Our Total Rewards Philosophy</strong> 🎉</h2><p style=\"min-height:1.5em\">Our Total Rewards Philosophy centers around three core areas to reward and care for our People:</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Rewarding Impact: </strong>We lead with competitive pay to reward the impact, skills and traits that fuel our success.</p></li><li><p style=\"min-height:1.5em\"><strong>Fostering Holistic Wellbeing: </strong>We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.</p></li><li><p style=\"min-height:1.5em\"><strong>Empowering Our Talent Culture: </strong>We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.<br /></p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>Our Promise to You </strong>😍</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Financial Wellness:</strong> Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.</p></li><li><p style=\"min-height:1.5em\"><strong>Your Well-Being, Covered: </strong>You’ll get access to health benefits, so you can get the care you need when you need it.</p></li><li><p style=\"min-height:1.5em\"><strong>Rest, Relax, Repeat: </strong>Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!</p></li><li><p style=\"min-height:1.5em\"><strong>Family First</strong>: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!</p></li><li><p style=\"min-height:1.5em\"><strong>Connections That Count:</strong> Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>About Docebo</strong> 💙</h2><p style=\"min-height:1.5em\">At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (<a target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"postings-link\" href=\"https://www.docebo.inc/home/default.aspx\"><u>TSX: DCBO &amp; NASDAQ: DCBO</u></a>), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—<strong>Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection</strong>—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world. </p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">Docebo is an <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf\">Equal Employment Opportunity employer</a>. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.</p><p style=\"min-height:1.5em\">As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.</p><p style=\"min-height:1.5em\">Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to their recruiter directly. </p>","descriptionPlain":"Artificial Intelligence. Actual Impact.\n\nAt Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.\n\n\n\n\nWe’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.\n\n\n\n\nSo… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.\n\n\n\n\nTHE ADVENTURE AHEAD\n\nThis is a partner marketing role built for pipeline. You'll turn a small number of high-potential partnerships (think AWS, Deloitte, and Carahsoft) into real, measurable revenue channels. You'll also be our enterprise marketing lead for regulated industries, specifically life sciences and government, where trust, compliance, and the right partner relationships decide who wins.\n\nThe objective is clear, but the playbook is yours to define. Some weeks you'll build an account plan with an AWS demand gen partner. Other weeks you'll plan a field event for healthcare or federal buyers, or work with sales on a named account list. The goal is to leverage partner channels to generate Enterprise, public sector and life sciences pipeline.\n\n\n🗓️ THE DAY-TO-DAY\n\nPartner Marketing That Generates Pipeline (the core of the job)\n\n - Run joint programs with a small number of select partners (AWS, Deloitte, Carahsoft, and others as we prove what works) that move Enterprise and Gov pipeline.\n\n - Make AWS work harder. Partner with our AWS demand gen resource by supplying what's been missing: target account selection, strong assets, account intelligence, seller engagement, tracking, and a packaged pitch AWS sellers can use.\n\n - Use partner relationships to open doors at named ABM accounts, through formal partner workflows and one-off introductions, and build a repeatable process around both.\n\n - Work closely with the Partnerships team on joint planning, co-funded activity, and accountability on timelines and lead commitments.\n\n - Own partner-sourced and partner-influenced attribution with RevOps so we know what's working and where to invest.\n\nField Events\n\n - Plan and run field events that put us in front of enterprise buyers, including Supper Clubs and partner co-hosted dinners, roundtables, and executive gatherings.\n\n - Work with partners to co-fund and co-host events, with registrant targets and clear roles agreed up front.\n\n - Partner with AEs, BDRs, and partner managers before and after every event so meetings, follow-up, and pipeline actually happen.\n\n - Support our presence at industry events (for example, HR Tech, Unleash, DevLearn, and GovLoop) and turn them into pipeline.\n\nRegulated Industries: Healthcare and Government\n\n - Own the enterprise marketing approach for healthcare and public-sector buyers, where long cycles, compliance requirements, and buying committees shape everything.\n\n - Build account-based programs for healthcare systems and government agencies using intent data and buying signals.\n\n - Support federal campaigns alongside product marketing and the gov sales team: content syndication, event execution, targeted account lists, and partner-led plays (such as Carahsoft).\n\n - Develop messaging and programs that speak to the real concerns of regulated buyers, like security, compliance, procurement paths, and contract vehicles.\n\nAccount-Based Execution and Sales Partnership\n\n - Build account-based programs that reach full buying committees, including expansion into new teams inside existing accounts.\n\n - Partner with enterprise AMs, AEs, and BDRs through structured cadences on targeting, messaging, and pipeline reviews.\n\nMeasurement & Iteration\n\n - Use AI to scale what works.\n\n - Measure everything: pipeline created, influenced, and accelerated, with clear attribution across new business, expansion, and partner-sourced.\n\n - If something isn't working, whether a channel, an event, or a partner, you say so and change course. No sunk-cost loyalty.\n\n\n💪 YOUR SUPERPOWERS\n\n - Pipeline-obsessed marketer: 4–6 years of B2B SaaS marketing experience, with at least 1–2 years targeting enterprise buyers (5,000+ employees). You've driven measurable pipeline and revenue, not just lead volume.\n\n - Partner builder: You've made partnerships produce pipeline, not just co-branded content. You know how to get a partner's sellers to care about your accounts.\n\n - Field event operator: You've planned and executed events that turned into meetings and opportunities, and you know how to get sales and partners in the room.\n\n - Buying-committee thinker: You're fluent in intent data, buying signals, and account engagement, and you use them to decide where to focus.\n\n - Sales trust-builder: You win as a team with sales, through in-the-weeds collaboration and shared accountability.\n\n - Ruthless about scope: You orient around what gets results and can stay focused on a few partners and programs without losing sight of the goal.\n\n - \"I can figure this out\" mindset toward tools: UserGems, Influ2, ReachDesk, HubSpot, Salesforce, Outreach, Claude. Bonus points if you've used some, but curiosity matters more than a checklist.\n\n - Active AI practitioner: You're already applying AI anywhere and everywhere.\n\n\n🎁 BONUS POINTS\n\n - Experience marketing to healthcare, government, or other regulated or public-sector buyers.\n\n - Experience with hyperscalers (AWS, Google Cloud, Azure), co-sell, or global systems-integrator partnerships (Deloitte-style) where you made the relationship produce pipeline.\n\n - Experience with government channel partners or reseller/contract vehicle models (Carahsoft-style).\n\n - Familiarity with compliance and procurement considerations in healthcare or federal sales.\n\n - Experience in learning, HR tech, or skills-focused technology.\n\n\n\n\nOUR HYBRID WORK PHILOSOPHY 🤝\n\nGreat work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.\n\n\n\n\nOUR TOTAL REWARDS PHILOSOPHY 🎉\n\nOur Total Rewards Philosophy centers around three core areas to reward and care for our People:\n\n - Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.\n\n - Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.\n\n - Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.\n   \n\n\n\n\nOUR PROMISE TO YOU 😍\n\n - Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.\n\n - Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.\n\n - Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!\n\n - Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!\n\n - Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.\n\n\n\n\nABOUT DOCEBO 💙\n\nAt Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO https://www.docebo.inc/home/default.aspx), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world. \n\n\n\nDocebo is an Equal Employment Opportunity employer https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.\n\nAs a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.\n\nAny individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to their recruiter directly. "},{"id":"38882973-6fd3-4483-ac82-4d03c4ead09e","title":"Senior Product Engineer II - Backend ","department":"Engineering","team":"Product Engineering","employmentType":"FullTime","location":"Toronto, Ontario","secondaryLocations":[],"publishedAt":"2026-10-07T15:18:43.027+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"M5J 1R7","addressRegion":"Ontario","streetAddress":"55 York Street, 12th Floor","addressCountry":"Canada","addressLocality":"Toronto"}},"jobUrl":"https://jobs.ashbyhq.com/docebo/38882973-6fd3-4483-ac82-4d03c4ead09e","applyUrl":"https://jobs.ashbyhq.com/docebo/38882973-6fd3-4483-ac82-4d03c4ead09e/application","descriptionHtml":"<p style=\"min-height:1.5em\"><strong>Artificial Intelligence. Actual Impact.</strong></p><p style=\"min-height:1.5em\">At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.<br /></p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the <strong>Docebo Heart</strong>: trust by default, assume positive intent, and create space for different perspectives to thrive.<br /></p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.<br /><br /></p><h2>The Adventure Ahead 🚀 </h2><p style=\"min-height:1.5em\">As a <strong>Senior Product Engineer II,</strong> you bring deep expertise in backend engineering alongside strong working competency across the broader stack. You own complex features and technical initiatives end to end, working across services, APIs, data layers, and integration boundaries to deliver complete solutions.</p><p style=\"min-height:1.5em\">Your primary strength is building reliable backend systems, designing scalable APIs, and shaping cloud native and event driven architectures. You understand how the broader system fits together and can confidently work across frontend and platform boundaries when needed.</p><p style=\"min-height:1.5em\">Beyond your individual technical output, you function as a technical anchor within your squad. You help drive technical direction, mentor peers, coordinate dependencies, and ensure the team can consistently deliver high quality software without creating unnecessary knowledge silos.</p><div style=\"min-height:1.2em;margin-top:0px;margin-bottom:0px\"> </div><h2>The Day-to-Day ⚒️</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Own complex initiatives end to end</strong> Drive multi sprint technical initiatives from architecture through implementation, production deployment, and ongoing evolution.</p></li><li><p style=\"min-height:1.5em\"><strong>Build reliable backend systems</strong> Design and evolve services, APIs, data models, and asynchronous workflows that support complete customer outcomes.</p></li><li><p style=\"min-height:1.5em\"><strong>Work across system boundaries</strong> Navigate frontend applications, backend services, data layers, and platform integrations to deliver complete solutions.</p></li><li><p style=\"min-height:1.5em\"><strong>Set technical direction</strong> Bring deep backend expertise while shaping architecture decisions and engineering patterns across the broader system.</p></li><li><p style=\"min-height:1.5em\"><strong>Make durable technical decisions</strong> Evaluate complex tradeoffs around consistency, performance, reliability, and security, balancing immediate delivery with long term scalability and maintainability.</p></li><li><p style=\"min-height:1.5em\"><strong>Anchor the squad</strong> Break down complex work, coordinate technical dependencies, unblock others, and help the team maintain delivery momentum.</p></li><li><p style=\"min-height:1.5em\"><strong>Drive engineering excellence</strong> Raise the bar for testing, CI/CD, observability, architecture, code quality, and pragmatic technical debt management.</p></li><li><p style=\"min-height:1.5em\"><strong>Partner across functions</strong> Work with Product, Design, QA, SRE, platform teams, and engineering groups to translate customer problems into reliable solutions.</p></li><li><p style=\"min-height:1.5em\"><strong>Level up the team</strong> Mentor engineers through architecture discussions, design reviews, code reviews, pairing, and knowledge sharing.</p></li></ul><h2>Your Superpowers⚡️</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Engineering depth and breadth</strong> Six or more years of software engineering experience, with deep expertise in backend engineering and strong working competency across the broader stack.</p></li><li><p style=\"min-height:1.5em\"><strong>End to end ownership</strong> A proven record of owning complex technical initiatives from architecture through production deployment and operation.</p></li><li><p style=\"min-height:1.5em\"><strong>System design expertise</strong> Strong understanding of service architecture, APIs, distributed systems, cloud services, and maintainable production software.</p></li><li><p style=\"min-height:1.5em\"><strong>Data modelling and databases</strong> Strong experience designing and evolving data models, schemas, and access patterns, with an understanding of relational databases, query performance, indexing, migrations, and data integrity.</p></li><li><p style=\"min-height:1.5em\"><strong>Asynchronous and event driven systems</strong> Experience building reliable background processing, messaging, and event driven workflows across services and integration boundaries.</p></li><li><p style=\"min-height:1.5em\"><strong>Production reliability</strong> The ability to reason about failure modes, concurrency, retries, data consistency, and performance across services and integration boundaries.</p></li><li><p style=\"min-height:1.5em\"><strong>Technical leadership</strong> The ability to guide engineers through uncertainty, establish effective architecture patterns, and raise engineering standards.</p></li><li><p style=\"min-height:1.5em\"><strong>Integration fluency</strong> Comfort navigating unfamiliar systems and safely evolving APIs, service contracts, and integrations, including the frontend applications that depend on them.</p></li><li><p style=\"min-height:1.5em\"><strong>Engineering excellence</strong> Strong experience with automated testing, CI/CD, observability, monitoring, and pragmatic technical debt management.</p></li><li><p style=\"min-height:1.5em\"><strong>Collaborative communication</strong> The ability to explain tradeoffs, challenge assumptions constructively, and align Engineering, Product, Design, QA, and platform stakeholders.</p></li></ul><h2>Bonus Points 🌟</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Cloud and event driven systems</strong> Cloud native applications using serverless services, messaging, asynchronous workflows, or event driven architecture.</p></li><li><p style=\"min-height:1.5em\"><strong>Infrastructure and delivery</strong> Infrastructure as Code, CI/CD pipelines, deployment strategies, or production operations.</p></li><li><p style=\"min-height:1.5em\"><strong>Backend breadth</strong> Experience across multiple backend languages, frameworks, or runtime environments, and confidence choosing appropriate tools for the problem.</p></li><li><p style=\"min-height:1.5em\"><strong>Security and tenancy</strong> Authentication, authorization, tenant isolation, and secure handling of customer data.</p></li><li><p style=\"min-height:1.5em\"><strong>Frontend competency</strong> Working experience with modern frontend frameworks, application state, and API integration.</p></li><li><p style=\"min-height:1.5em\"><strong>Production observability</strong> Monitoring, tracing, logging, metrics, incident diagnosis, and performance tuning.</p></li><li><p style=\"min-height:1.5em\"><strong>Technical growth</strong> Experience acting as a technical lead or clear progression toward broader Staff level leadership.</p></li></ul><h2><strong>Our Stack 🛠️</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Backend and platform systems include <strong>Node.js, Go, PHP, Python, AWS, REST APIs</strong>, event driven architectures, relational databases, CI/CD, and modern observability tooling. Frontend applications include <strong>Angular </strong>and <strong>modern web technologies.</strong></p></li><li><p style=\"min-height:1.5em\">You do not need deep expertise in every technology we use. We are looking for deep backend expertise, strong software engineering fundamentals, and confidence applying your experience across languages, frameworks, and system boundaries.</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>Our Hybrid Work Philosophy 🤝</strong></h2><p style=\"min-height:1.5em\">Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.</p><p style=\"min-height:1.5em\"></p><h2><strong>Our Total Rewards Philosophy</strong> 🎉</h2><p style=\"min-height:1.5em\">Our Total Rewards Philosophy centers around three core areas to reward and care for our People:</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Rewarding Impact: </strong>We lead with competitive pay to reward the impact, skills and traits that fuel our success.</p></li><li><p style=\"min-height:1.5em\"><strong>Fostering Holistic Wellbeing: </strong>We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.</p></li><li><p style=\"min-height:1.5em\"><strong>Empowering Our Talent Culture: </strong>We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.<br /></p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>Our Promise to You </strong>😍</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Financial Wellness:</strong> Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.</p></li><li><p style=\"min-height:1.5em\"><strong>Your Well-Being, Covered: </strong>You’ll get access to health benefits, so you can get the care you need when you need it.</p></li><li><p style=\"min-height:1.5em\"><strong>Rest, Relax, Repeat: </strong>Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!</p></li><li><p style=\"min-height:1.5em\"><strong>Family First</strong>: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!</p></li><li><p style=\"min-height:1.5em\"><strong>Connections That Count:</strong> Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>About Docebo</strong> 💙</h2><p style=\"min-height:1.5em\">At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (<a target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"postings-link\" href=\"https://www.docebo.inc/home/default.aspx\"><u>TSX: DCBO &amp; NASDAQ: DCBO</u></a>), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—<strong>Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection</strong>—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world. </p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">Docebo is an <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf\">Equal Employment Opportunity employer</a>. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.</p><p style=\"min-height:1.5em\">As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.</p><p style=\"min-height:1.5em\">Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to their recruiter directly. </p>","descriptionPlain":"Artificial Intelligence. Actual Impact.\n\nAt Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.\n\n\n\n\nWe’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.\n\n\n\n\nSo… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.\n\n\n\n\nTHE ADVENTURE AHEAD 🚀 \n\nAs a Senior Product Engineer II, you bring deep expertise in backend engineering alongside strong working competency across the broader stack. You own complex features and technical initiatives end to end, working across services, APIs, data layers, and integration boundaries to deliver complete solutions.\n\nYour primary strength is building reliable backend systems, designing scalable APIs, and shaping cloud native and event driven architectures. You understand how the broader system fits together and can confidently work across frontend and platform boundaries when needed.\n\nBeyond your individual technical output, you function as a technical anchor within your squad. You help drive technical direction, mentor peers, coordinate dependencies, and ensure the team can consistently deliver high quality software without creating unnecessary knowledge silos.\n\n \n\n\nTHE DAY-TO-DAY ⚒️\n\n - Own complex initiatives end to end Drive multi sprint technical initiatives from architecture through implementation, production deployment, and ongoing evolution.\n\n - Build reliable backend systems Design and evolve services, APIs, data models, and asynchronous workflows that support complete customer outcomes.\n\n - Work across system boundaries Navigate frontend applications, backend services, data layers, and platform integrations to deliver complete solutions.\n\n - Set technical direction Bring deep backend expertise while shaping architecture decisions and engineering patterns across the broader system.\n\n - Make durable technical decisions Evaluate complex tradeoffs around consistency, performance, reliability, and security, balancing immediate delivery with long term scalability and maintainability.\n\n - Anchor the squad Break down complex work, coordinate technical dependencies, unblock others, and help the team maintain delivery momentum.\n\n - Drive engineering excellence Raise the bar for testing, CI/CD, observability, architecture, code quality, and pragmatic technical debt management.\n\n - Partner across functions Work with Product, Design, QA, SRE, platform teams, and engineering groups to translate customer problems into reliable solutions.\n\n - Level up the team Mentor engineers through architecture discussions, design reviews, code reviews, pairing, and knowledge sharing.\n\n\nYOUR SUPERPOWERS⚡️\n\n - Engineering depth and breadth Six or more years of software engineering experience, with deep expertise in backend engineering and strong working competency across the broader stack.\n\n - End to end ownership A proven record of owning complex technical initiatives from architecture through production deployment and operation.\n\n - System design expertise Strong understanding of service architecture, APIs, distributed systems, cloud services, and maintainable production software.\n\n - Data modelling and databases Strong experience designing and evolving data models, schemas, and access patterns, with an understanding of relational databases, query performance, indexing, migrations, and data integrity.\n\n - Asynchronous and event driven systems Experience building reliable background processing, messaging, and event driven workflows across services and integration boundaries.\n\n - Production reliability The ability to reason about failure modes, concurrency, retries, data consistency, and performance across services and integration boundaries.\n\n - Technical leadership The ability to guide engineers through uncertainty, establish effective architecture patterns, and raise engineering standards.\n\n - Integration fluency Comfort navigating unfamiliar systems and safely evolving APIs, service contracts, and integrations, including the frontend applications that depend on them.\n\n - Engineering excellence Strong experience with automated testing, CI/CD, observability, monitoring, and pragmatic technical debt management.\n\n - Collaborative communication The ability to explain tradeoffs, challenge assumptions constructively, and align Engineering, Product, Design, QA, and platform stakeholders.\n\n\nBONUS POINTS 🌟\n\n - Cloud and event driven systems Cloud native applications using serverless services, messaging, asynchronous workflows, or event driven architecture.\n\n - Infrastructure and delivery Infrastructure as Code, CI/CD pipelines, deployment strategies, or production operations.\n\n - Backend breadth Experience across multiple backend languages, frameworks, or runtime environments, and confidence choosing appropriate tools for the problem.\n\n - Security and tenancy Authentication, authorization, tenant isolation, and secure handling of customer data.\n\n - Frontend competency Working experience with modern frontend frameworks, application state, and API integration.\n\n - Production observability Monitoring, tracing, logging, metrics, incident diagnosis, and performance tuning.\n\n - Technical growth Experience acting as a technical lead or clear progression toward broader Staff level leadership.\n\n\nOUR STACK 🛠️\n\n - Backend and platform systems include Node.js, Go, PHP, Python, AWS, REST APIs, event driven architectures, relational databases, CI/CD, and modern observability tooling. Frontend applications include Angular and modern web technologies.\n\n - You do not need deep expertise in every technology we use. We are looking for deep backend expertise, strong software engineering fundamentals, and confidence applying your experience across languages, frameworks, and system boundaries.\n\n\n\n\nOUR HYBRID WORK PHILOSOPHY 🤝\n\nGreat work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.\n\n\n\n\nOUR TOTAL REWARDS PHILOSOPHY 🎉\n\nOur Total Rewards Philosophy centers around three core areas to reward and care for our People:\n\n - Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.\n\n - Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.\n\n - Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.\n   \n\n\n\n\nOUR PROMISE TO YOU 😍\n\n - Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.\n\n - Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.\n\n - Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!\n\n - Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!\n\n - Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.\n\n\n\n\nABOUT DOCEBO 💙\n\nAt Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO https://www.docebo.inc/home/default.aspx), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world. \n\n\n\nDocebo is an Equal Employment Opportunity employer https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.\n\nAs a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.\n\nAny individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to their recruiter directly. "},{"id":"88af93e8-bde4-41d3-88b6-9f18d2a54c0f","title":"Founding Forward Deployed Engineer","department":"Engineering","team":"Product Engineering","employmentType":"FullTime","location":"Remote USA","secondaryLocations":[],"publishedAt":"2026-10-19T22:25:40.976+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/docebo/88af93e8-bde4-41d3-88b6-9f18d2a54c0f","applyUrl":"https://jobs.ashbyhq.com/docebo/88af93e8-bde4-41d3-88b6-9f18d2a54c0f/application","descriptionHtml":"<p style=\"min-height:1.5em\"><strong>Artificial Intelligence. Actual Impact.</strong></p><p style=\"min-height:1.5em\">At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.<br /></p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the <strong>Docebo Heart</strong>: trust by default, assume positive intent, and create space for different perspectives to thrive.<br /></p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.<br /><br /></p><h2><strong>🚀 The Adventure Ahead</strong></h2><p style=\"min-height:1.5em\">As a founding member of our Forward Deployed Engineering (FDE) team, you will bridge the gap between cutting-edge AI technology and real-world impact. <strong>This is not a plug-and-play role with a pre-written playbook.</strong> You will work hand-in-hand with our most forward-thinking, strategic customers to transform complex L&amp;D workflows into autonomous, high-impact AI agents. By translating customer challenges into reusable platform capabilities, you will play a central role in establishing our FDE function from the ground up, defining what success looks like, and shaping the future of AI-first learning.</p><p style=\"min-height:1.5em\"></p><h2><strong>🛠️ The Day-to-Day</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Build the Blueprint:</strong> Thrive in extreme ambiguity. You won't just follow operational rituals—you'll create them. You’ll define how our FDE team operates, set internal playbooks, and figure out the technical roadmap as you navigate uncharted territory alongside our clients.</p></li><li><p style=\"min-height:1.5em\"><strong>Deploy Autonomous Intelligence:</strong> Partner directly with our strategic enterprise customers to map complex L&amp;D workflows, pin-pointing high-impact opportunities for agentic AI integration.</p></li><li><p style=\"min-height:1.5em\"><strong>Architect Custom AI Agents:</strong> Design, build, and deploy bespoke AI agents that integrate seamlessly with customer systems and the Docebo Agent Hub.</p></li><li><p style=\"min-height:1.5em\"><strong>Drive Platform Evolution:</strong> Translate hands-on customer insights into foundational platform enhancements, turning bespoke client solutions into scalable features for our broader ecosystem.</p></li><li><p style=\"min-height:1.5em\"><strong>Own the Product Lifecycle:</strong> Take full ownership from discovery and system architecture to production deployment, monitoring, and iterative optimization.</p></li><li><p style=\"min-height:1.5em\"><strong>Build the Discipline:</strong> Shape the founding FDE team culture, operational rituals, and internal playbooks while defining our technical roadmap and cross-functional org design.</p><p style=\"min-height:1.5em\"></p></li></ul><h2><strong>💪 Your Superpowers</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Full-Stack Craftsmanship:</strong> 5+ years of hands-on experience building, shipping, and maintaining production-grade full-stack software products.</p></li><li><p style=\"min-height:1.5em\"><strong>Agentic AI Expertise:</strong> Prior experience building, fine-tuning, or deploying agentic AI systems and LLM-powered applications in production environments.</p></li><li><p style=\"min-height:1.5em\"><strong>Product-First Mindset:</strong> A strong customer-centric focus with the confidence and communication skills to engage directly with enterprise stakeholders.</p></li><li><p style=\"min-height:1.5em\"><strong>Founder Mindset &amp; Ambiguity Tolerance:</strong> You don't wait for clear specs or structured hand-offs. You are energized by undefined problems, comfortable making high-stakes decisions with partial information, and obsessed with taking complete ownership from zero to one.</p></li><li><p style=\"min-height:1.5em\"><strong>Rapid Prototyping Agility:</strong> Proven ability to quickly build prototypes, experiment boldly, and iterate based on real-world usage and customer feedback.</p></li><li><p style=\"min-height:1.5em\"><strong>Modern Tech Fluency:</strong> Proficiency in our core tech stack, including frontend (React, TypeScript) and backend development (Next.js, TypeScript).</p></li><li><p style=\"min-height:1.5em\"><strong>Systems Architecture:</strong> Strong architectural background with solid experience navigating distributed systems, AWS, Kubernetes, and LLM providers.</p></li><li><p style=\"min-height:1.5em\"><strong>Ecosystem Familiarity:</strong> Experience using modern engineering tooling like GitLab, Datadog, OpenTofu, and multi-LLM orchestration tools.</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>Our Hybrid Work Philosophy 🤝</strong></h2><p style=\"min-height:1.5em\">Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.</p><p style=\"min-height:1.5em\"></p><h2><strong>Our Total Rewards Philosophy</strong> 🎉</h2><p style=\"min-height:1.5em\">Our Total Rewards Philosophy centers around three core areas to reward and care for our People:</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Rewarding Impact: </strong>We lead with competitive pay to reward the impact, skills and traits that fuel our success.</p></li><li><p style=\"min-height:1.5em\"><strong>Fostering Holistic Wellbeing: </strong>We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.</p></li><li><p style=\"min-height:1.5em\"><strong>Empowering Our Talent Culture: </strong>We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.<br /></p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>Our Promise to You </strong>😍</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Financial Wellness:</strong> Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.</p></li><li><p style=\"min-height:1.5em\"><strong>Your Well-Being, Covered: </strong>You’ll get access to health benefits, so you can get the care you need when you need it.</p></li><li><p style=\"min-height:1.5em\"><strong>Rest, Relax, Repeat: </strong>Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!</p></li><li><p style=\"min-height:1.5em\"><strong>Family First</strong>: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!</p></li><li><p style=\"min-height:1.5em\"><strong>Connections That Count:</strong> Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>About Docebo</strong> 💙</h2><p style=\"min-height:1.5em\">At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (<a target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"postings-link\" href=\"https://www.docebo.inc/home/default.aspx\"><u>TSX: DCBO &amp; NASDAQ: DCBO</u></a>), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—<strong>Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection</strong>—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world. </p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">Docebo is an <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf\">Equal Employment Opportunity employer</a>. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.</p><p style=\"min-height:1.5em\">As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.</p><p style=\"min-height:1.5em\">Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to their recruiter directly. </p>","descriptionPlain":"Artificial Intelligence. Actual Impact.\n\nAt Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.\n\n\n\n\nWe’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.\n\n\n\n\nSo… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.\n\n\n\n\n🚀 THE ADVENTURE AHEAD\n\nAs a founding member of our Forward Deployed Engineering (FDE) team, you will bridge the gap between cutting-edge AI technology and real-world impact. This is not a plug-and-play role with a pre-written playbook. You will work hand-in-hand with our most forward-thinking, strategic customers to transform complex L&D workflows into autonomous, high-impact AI agents. By translating customer challenges into reusable platform capabilities, you will play a central role in establishing our FDE function from the ground up, defining what success looks like, and shaping the future of AI-first learning.\n\n\n\n\n🛠️ THE DAY-TO-DAY\n\n - Build the Blueprint: Thrive in extreme ambiguity. You won't just follow operational rituals—you'll create them. You’ll define how our FDE team operates, set internal playbooks, and figure out the technical roadmap as you navigate uncharted territory alongside our clients.\n\n - Deploy Autonomous Intelligence: Partner directly with our strategic enterprise customers to map complex L&D workflows, pin-pointing high-impact opportunities for agentic AI integration.\n\n - Architect Custom AI Agents: Design, build, and deploy bespoke AI agents that integrate seamlessly with customer systems and the Docebo Agent Hub.\n\n - Drive Platform Evolution: Translate hands-on customer insights into foundational platform enhancements, turning bespoke client solutions into scalable features for our broader ecosystem.\n\n - Own the Product Lifecycle: Take full ownership from discovery and system architecture to production deployment, monitoring, and iterative optimization.\n\n - Build the Discipline: Shape the founding FDE team culture, operational rituals, and internal playbooks while defining our technical roadmap and cross-functional org design.\n   \n   \n\n\n💪 YOUR SUPERPOWERS\n\n - Full-Stack Craftsmanship: 5+ years of hands-on experience building, shipping, and maintaining production-grade full-stack software products.\n\n - Agentic AI Expertise: Prior experience building, fine-tuning, or deploying agentic AI systems and LLM-powered applications in production environments.\n\n - Product-First Mindset: A strong customer-centric focus with the confidence and communication skills to engage directly with enterprise stakeholders.\n\n - Founder Mindset & Ambiguity Tolerance: You don't wait for clear specs or structured hand-offs. You are energized by undefined problems, comfortable making high-stakes decisions with partial information, and obsessed with taking complete ownership from zero to one.\n\n - Rapid Prototyping Agility: Proven ability to quickly build prototypes, experiment boldly, and iterate based on real-world usage and customer feedback.\n\n - Modern Tech Fluency: Proficiency in our core tech stack, including frontend (React, TypeScript) and backend development (Next.js, TypeScript).\n\n - Systems Architecture: Strong architectural background with solid experience navigating distributed systems, AWS, Kubernetes, and LLM providers.\n\n - Ecosystem Familiarity: Experience using modern engineering tooling like GitLab, Datadog, OpenTofu, and multi-LLM orchestration tools.\n\n\n\n\nOUR HYBRID WORK PHILOSOPHY 🤝\n\nGreat work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.\n\n\n\n\nOUR TOTAL REWARDS PHILOSOPHY 🎉\n\nOur Total Rewards Philosophy centers around three core areas to reward and care for our People:\n\n - Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.\n\n - Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.\n\n - Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.\n   \n\n\n\n\nOUR PROMISE TO YOU 😍\n\n - Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.\n\n - Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.\n\n - Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!\n\n - Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!\n\n - Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.\n\n\n\n\nABOUT DOCEBO 💙\n\nAt Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO https://www.docebo.inc/home/default.aspx), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world. \n\n\n\nDocebo is an Equal Employment Opportunity employer https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.\n\nAs a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.\n\nAny individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to their recruiter directly. "},{"id":"d8a6fab7-d2ef-472c-9156-30e8005441fd","title":"Founding Forward Deployed Engineer","department":"Engineering","team":"Product Engineering","employmentType":"FullTime","location":"Remote Canada","secondaryLocations":[{"location":"Toronto, Ontario","address":{"postalAddress":{"postalCode":"M5J 1R7","addressRegion":"Ontario","streetAddress":"55 York Street, 12th Floor","addressCountry":"Canada","addressLocality":"Toronto"}}}],"publishedAt":"2026-10-19T22:27:09.938+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"Canada"}},"jobUrl":"https://jobs.ashbyhq.com/docebo/d8a6fab7-d2ef-472c-9156-30e8005441fd","applyUrl":"https://jobs.ashbyhq.com/docebo/d8a6fab7-d2ef-472c-9156-30e8005441fd/application","descriptionHtml":"<p style=\"min-height:1.5em\"><strong>Artificial Intelligence. Actual Impact.</strong></p><p style=\"min-height:1.5em\">At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.<br /></p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the <strong>Docebo Heart</strong>: trust by default, assume positive intent, and create space for different perspectives to thrive.<br /></p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.<br /><br /></p><h2><strong>🚀 The Adventure Ahead</strong></h2><p style=\"min-height:1.5em\">As a founding member of our Forward Deployed Engineering (FDE) team, you will bridge the gap between cutting-edge AI technology and real-world impact. <strong>This is not a plug-and-play role with a pre-written playbook.</strong> You will work hand-in-hand with our most forward-thinking, strategic customers to transform complex L&amp;D workflows into autonomous, high-impact AI agents. By translating customer challenges into reusable platform capabilities, you will play a central role in establishing our FDE function from the ground up, defining what success looks like, and shaping the future of AI-first learning.</p><p style=\"min-height:1.5em\"></p><h2><strong>🛠️ The Day-to-Day</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Build the Blueprint:</strong> Thrive in extreme ambiguity. You won't just follow operational rituals—you'll create them. You’ll define how our FDE team operates, set internal playbooks, and figure out the technical roadmap as you navigate uncharted territory alongside our clients.</p></li><li><p style=\"min-height:1.5em\"><strong>Deploy Autonomous Intelligence:</strong> Partner directly with our strategic enterprise customers to map complex L&amp;D workflows, pin-pointing high-impact opportunities for agentic AI integration.</p></li><li><p style=\"min-height:1.5em\"><strong>Architect Custom AI Agents:</strong> Design, build, and deploy bespoke AI agents that integrate seamlessly with customer systems and the Docebo Agent Hub.</p></li><li><p style=\"min-height:1.5em\"><strong>Drive Platform Evolution:</strong> Translate hands-on customer insights into foundational platform enhancements, turning bespoke client solutions into scalable features for our broader ecosystem.</p></li><li><p style=\"min-height:1.5em\"><strong>Own the Product Lifecycle:</strong> Take full ownership from discovery and system architecture to production deployment, monitoring, and iterative optimization.</p></li><li><p style=\"min-height:1.5em\"><strong>Build the Discipline:</strong> Shape the founding FDE team culture, operational rituals, and internal playbooks while defining our technical roadmap and cross-functional org design.</p><p style=\"min-height:1.5em\"></p></li></ul><h2><strong>💪 Your Superpowers</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Full-Stack Craftsmanship:</strong> 5+ years of hands-on experience building, shipping, and maintaining production-grade full-stack software products.</p></li><li><p style=\"min-height:1.5em\"><strong>Agentic AI Expertise:</strong> Prior experience building, fine-tuning, or deploying agentic AI systems and LLM-powered applications in production environments.</p></li><li><p style=\"min-height:1.5em\"><strong>Product-First Mindset:</strong> A strong customer-centric focus with the confidence and communication skills to engage directly with enterprise stakeholders.</p></li><li><p style=\"min-height:1.5em\"><strong>Founder Mindset &amp; Ambiguity Tolerance:</strong> You don't wait for clear specs or structured hand-offs. You are energized by undefined problems, comfortable making high-stakes decisions with partial information, and obsessed with taking complete ownership from zero to one.</p></li><li><p style=\"min-height:1.5em\"><strong>Rapid Prototyping Agility:</strong> Proven ability to quickly build prototypes, experiment boldly, and iterate based on real-world usage and customer feedback.</p></li><li><p style=\"min-height:1.5em\"><strong>Modern Tech Fluency:</strong> Proficiency in our core tech stack, including frontend (React, TypeScript) and backend development (Next.js, TypeScript).</p></li><li><p style=\"min-height:1.5em\"><strong>Systems Architecture:</strong> Strong architectural background with solid experience navigating distributed systems, AWS, Kubernetes, and LLM providers.</p></li><li><p style=\"min-height:1.5em\"><strong>Ecosystem Familiarity:</strong> Experience using modern engineering tooling like GitLab, Datadog, OpenTofu, and multi-LLM orchestration tools.</p><p style=\"min-height:1.5em\"></p></li></ul><h2><strong>💬 Our Interview Process</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Step 1:</strong> We’ll kick things off with a 30-minute video call with a member of our Talent team. We’ll get to know you, share more about the role and team, and make sure we’re aligned.</p></li><li><p style=\"min-height:1.5em\"><strong>Step 2:</strong> A 60-minute video call with the hiring manager, where they’ll dig deeper into your experience, approach, and what excites you most about this opportunity.</p></li><li><p style=\"min-height:1.5em\"><strong>Step 3:</strong> A hands-on technical deep dive and architecture discussion with key stakeholders.</p></li><li><p style=\"min-height:1.5em\"><strong>Step 4:</strong> A final conversation focused on culture fit, team dynamics, and cross-functional alignment.</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>Our Hybrid Work Philosophy 🤝</strong></h2><p style=\"min-height:1.5em\">Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.</p><p style=\"min-height:1.5em\"></p><h2><strong>Our Total Rewards Philosophy</strong> 🎉</h2><p style=\"min-height:1.5em\">Our Total Rewards Philosophy centers around three core areas to reward and care for our People:</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Rewarding Impact: </strong>We lead with competitive pay to reward the impact, skills and traits that fuel our success.</p></li><li><p style=\"min-height:1.5em\"><strong>Fostering Holistic Wellbeing: </strong>We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.</p></li><li><p style=\"min-height:1.5em\"><strong>Empowering Our Talent Culture: </strong>We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.<br /></p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>Our Promise to You </strong>😍</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Financial Wellness:</strong> Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.</p></li><li><p style=\"min-height:1.5em\"><strong>Your Well-Being, Covered: </strong>You’ll get access to health benefits, so you can get the care you need when you need it.</p></li><li><p style=\"min-height:1.5em\"><strong>Rest, Relax, Repeat: </strong>Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!</p></li><li><p style=\"min-height:1.5em\"><strong>Family First</strong>: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!</p></li><li><p style=\"min-height:1.5em\"><strong>Connections That Count:</strong> Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>About Docebo</strong> 💙</h2><p style=\"min-height:1.5em\">At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (<a target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"postings-link\" href=\"https://www.docebo.inc/home/default.aspx\"><u>TSX: DCBO &amp; NASDAQ: DCBO</u></a>), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—<strong>Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection</strong>—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world. </p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">Docebo is an <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf\">Equal Employment Opportunity employer</a>. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.</p><p style=\"min-height:1.5em\">As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.</p><p style=\"min-height:1.5em\">Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to their recruiter directly. </p>","descriptionPlain":"Artificial Intelligence. Actual Impact.\n\nAt Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.\n\n\n\n\nWe’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.\n\n\n\n\nSo… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.\n\n\n\n\n🚀 THE ADVENTURE AHEAD\n\nAs a founding member of our Forward Deployed Engineering (FDE) team, you will bridge the gap between cutting-edge AI technology and real-world impact. This is not a plug-and-play role with a pre-written playbook. You will work hand-in-hand with our most forward-thinking, strategic customers to transform complex L&D workflows into autonomous, high-impact AI agents. By translating customer challenges into reusable platform capabilities, you will play a central role in establishing our FDE function from the ground up, defining what success looks like, and shaping the future of AI-first learning.\n\n\n\n\n🛠️ THE DAY-TO-DAY\n\n - Build the Blueprint: Thrive in extreme ambiguity. You won't just follow operational rituals—you'll create them. You’ll define how our FDE team operates, set internal playbooks, and figure out the technical roadmap as you navigate uncharted territory alongside our clients.\n\n - Deploy Autonomous Intelligence: Partner directly with our strategic enterprise customers to map complex L&D workflows, pin-pointing high-impact opportunities for agentic AI integration.\n\n - Architect Custom AI Agents: Design, build, and deploy bespoke AI agents that integrate seamlessly with customer systems and the Docebo Agent Hub.\n\n - Drive Platform Evolution: Translate hands-on customer insights into foundational platform enhancements, turning bespoke client solutions into scalable features for our broader ecosystem.\n\n - Own the Product Lifecycle: Take full ownership from discovery and system architecture to production deployment, monitoring, and iterative optimization.\n\n - Build the Discipline: Shape the founding FDE team culture, operational rituals, and internal playbooks while defining our technical roadmap and cross-functional org design.\n   \n   \n\n\n💪 YOUR SUPERPOWERS\n\n - Full-Stack Craftsmanship: 5+ years of hands-on experience building, shipping, and maintaining production-grade full-stack software products.\n\n - Agentic AI Expertise: Prior experience building, fine-tuning, or deploying agentic AI systems and LLM-powered applications in production environments.\n\n - Product-First Mindset: A strong customer-centric focus with the confidence and communication skills to engage directly with enterprise stakeholders.\n\n - Founder Mindset & Ambiguity Tolerance: You don't wait for clear specs or structured hand-offs. You are energized by undefined problems, comfortable making high-stakes decisions with partial information, and obsessed with taking complete ownership from zero to one.\n\n - Rapid Prototyping Agility: Proven ability to quickly build prototypes, experiment boldly, and iterate based on real-world usage and customer feedback.\n\n - Modern Tech Fluency: Proficiency in our core tech stack, including frontend (React, TypeScript) and backend development (Next.js, TypeScript).\n\n - Systems Architecture: Strong architectural background with solid experience navigating distributed systems, AWS, Kubernetes, and LLM providers.\n\n - Ecosystem Familiarity: Experience using modern engineering tooling like GitLab, Datadog, OpenTofu, and multi-LLM orchestration tools.\n   \n   \n\n\n💬 OUR INTERVIEW PROCESS\n\n - Step 1: We’ll kick things off with a 30-minute video call with a member of our Talent team. We’ll get to know you, share more about the role and team, and make sure we’re aligned.\n\n - Step 2: A 60-minute video call with the hiring manager, where they’ll dig deeper into your experience, approach, and what excites you most about this opportunity.\n\n - Step 3: A hands-on technical deep dive and architecture discussion with key stakeholders.\n\n - Step 4: A final conversation focused on culture fit, team dynamics, and cross-functional alignment.\n\n\n\n\nOUR HYBRID WORK PHILOSOPHY 🤝\n\nGreat work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.\n\n\n\n\nOUR TOTAL REWARDS PHILOSOPHY 🎉\n\nOur Total Rewards Philosophy centers around three core areas to reward and care for our People:\n\n - Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.\n\n - Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.\n\n - Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.\n   \n\n\n\n\nOUR PROMISE TO YOU 😍\n\n - Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.\n\n - Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.\n\n - Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!\n\n - Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!\n\n - Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.\n\n\n\n\nABOUT DOCEBO 💙\n\nAt Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO https://www.docebo.inc/home/default.aspx), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world. \n\n\n\nDocebo is an Equal Employment Opportunity employer https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.\n\nAs a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.\n\nAny individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to their recruiter directly. "},{"id":"5e527b7e-bf39-4320-bfa2-fad73646f05c","title":"Resource Planning Lead","department":"Revenue","team":"Professional Services","employmentType":"FullTime","location":"Toronto, Ontario","secondaryLocations":[],"publishedAt":"2026-10-20T15:10:56.705+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"M5J 1R7","addressRegion":"Ontario","streetAddress":"55 York Street, 12th Floor","addressCountry":"Canada","addressLocality":"Toronto"}},"jobUrl":"https://jobs.ashbyhq.com/docebo/5e527b7e-bf39-4320-bfa2-fad73646f05c","applyUrl":"https://jobs.ashbyhq.com/docebo/5e527b7e-bf39-4320-bfa2-fad73646f05c/application","descriptionHtml":"<p style=\"min-height:1.5em\"><strong>Artificial Intelligence. Actual Impact.</strong></p><p style=\"min-height:1.5em\">At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.<br /></p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the <strong>Docebo Heart</strong>: trust by default, assume positive intent, and create space for different perspectives to thrive.<br /></p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.<br /><br /></p><h2>🚀 The Adventure Ahead</h2><p style=\"min-height:1.5em\">Step into the engine room of our Professional Services team as the Resource Planning Lead, where you’ll play a pivotal role in matching top-tier talent with exciting engagements! In this dynamic execution and analytics role, your mission is to build seamless schedules, maintain crystal-clear data, and proactively spot risks before they happen to keep our delivery capacity running smoothly. If you love optimizing processes, championing data quality, and envisioning a clear path toward PS operations or delivery leadership, this is your chance to make a massive impact behind the scenes.<br /></p><h2>💻 The Day-to-Day</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Matchmaker Extraordinaire:</strong> Process staffing requests from intake to assignment, perfectly aligning consultants to engagements based on their unique skills, availability, and project timelines.</p></li><li><p style=\"min-height:1.5em\"><strong>Architect the Schedule:</strong> Maintain accurate and current resource schedules and assignments within Kantata (our PSA platform) to ensure our allocations are always up to date.</p></li><li><p style=\"min-height:1.5em\"><strong>Spot the Gaps:</strong> Proactively flag scheduling conflicts, over-allocations, and staffing gaps to practice leads and the Resource Manager, while bringing creative options to the table to resolve them.</p></li><li><p style=\"min-height:1.5em\"><strong>Drive Data Brilliance:</strong> Produce insightful weekly and monthly reports on utilization, bench time, time-to-staff, and forecast versus actuals to power strategic leadership decisions.</p></li><li><p style=\"min-height:1.5em\"><strong>Master the Matrix:</strong> Keep our skills matrix shining by meticulously collecting and verifying consultant skill updates, certifications, and assignment data.</p></li><li><p style=\"min-height:1.5em\"><strong>Empower Our Partners:</strong> Take charge of partner resource administration by tracking assignments, managing scorecards, and ensuring partner onboarding logistics run without a hitch.</p></li><li><p style=\"min-height:1.5em\"><strong>Automate the Future:</strong> Champion process improvement by leveraging AI tools and automation to slash manual work in scheduling, reporting, and data cleanup.</p></li></ul><h2><br />🦸 Your Superpowers</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Educational Foundation:</strong> You hold a Bachelor's degree in business, operations, analytics, or a related field, or possess equivalent real-world experience.</p></li><li><p style=\"min-height:1.5em\"><strong>Experience in Action:</strong> You bring 1 to 3 years of experience in scheduling, resource coordination, operations, project coordination, or a similar analytical role.</p></li><li><p style=\"min-height:1.5em\"><strong>Spreadsheet Sorcery:</strong> You boast strong Excel or Google Sheets skills, making data analysis and reporting look like absolute magic.</p></li><li><p style=\"min-height:1.5em\"><strong>Master Organizer:</strong> You are highly organized, impeccably detail-oriented, and entirely comfortable juggling multiple moving requests at once without missing a beat.</p></li><li><p style=\"min-height:1.5em\"><strong>Clear Communicator:</strong> You have crisp written and verbal communication skills, plus the confidence to proactively follow up with colleagues to gather the information you need.</p></li><li><p style=\"min-height:1.5em\"><strong>Tech-Forward Thinker:</strong> You are incredibly comfortable with AI tools and have a passionate interest in automating repetitive, manual work to work smarter, not harder.</p></li></ul><h2><br />⭐ Bonus Points</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Industry Insider:</strong> You have internship or co-op experience specifically within professional services.</p></li><li><p style=\"min-height:1.5em\"><strong>Platform Pro:</strong> You have hands-on exposure to Kantata (Mavenlink) or another sophisticated PSA or scheduling platform.</p></li><li><p style=\"min-height:1.5em\"><strong>SaaS Enthusiast:</strong> You bring a keen interest in the LMS, HCM, or SaaS space.</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>Our Hybrid Work Philosophy 🤝</strong></h2><p style=\"min-height:1.5em\">Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.</p><p style=\"min-height:1.5em\"></p><h2><strong>Our Total Rewards Philosophy</strong> 🎉</h2><p style=\"min-height:1.5em\">Our Total Rewards Philosophy centers around three core areas to reward and care for our People:</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Rewarding Impact: </strong>We lead with competitive pay to reward the impact, skills and traits that fuel our success.</p></li><li><p style=\"min-height:1.5em\"><strong>Fostering Holistic Wellbeing: </strong>We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.</p></li><li><p style=\"min-height:1.5em\"><strong>Empowering Our Talent Culture: </strong>We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.<br /></p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>Our Promise to You </strong>😍</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Financial Wellness:</strong> Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.</p></li><li><p style=\"min-height:1.5em\"><strong>Your Well-Being, Covered: </strong>You’ll get access to health benefits, so you can get the care you need when you need it.</p></li><li><p style=\"min-height:1.5em\"><strong>Rest, Relax, Repeat: </strong>Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!</p></li><li><p style=\"min-height:1.5em\"><strong>Family First</strong>: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!</p></li><li><p style=\"min-height:1.5em\"><strong>Connections That Count:</strong> Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>About Docebo</strong> 💙</h2><p style=\"min-height:1.5em\">At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (<a target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"postings-link\" href=\"https://www.docebo.inc/home/default.aspx\"><u>TSX: DCBO &amp; NASDAQ: DCBO</u></a>), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—<strong>Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection</strong>—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world. </p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">Docebo is an <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf\">Equal Employment Opportunity employer</a>. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.</p><p style=\"min-height:1.5em\">As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.</p><p style=\"min-height:1.5em\">Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to their recruiter directly. </p>","descriptionPlain":"Artificial Intelligence. Actual Impact.\n\nAt Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.\n\n\n\n\nWe’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.\n\n\n\n\nSo… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.\n\n\n\n\n🚀 THE ADVENTURE AHEAD\n\nStep into the engine room of our Professional Services team as the Resource Planning Lead, where you’ll play a pivotal role in matching top-tier talent with exciting engagements! In this dynamic execution and analytics role, your mission is to build seamless schedules, maintain crystal-clear data, and proactively spot risks before they happen to keep our delivery capacity running smoothly. If you love optimizing processes, championing data quality, and envisioning a clear path toward PS operations or delivery leadership, this is your chance to make a massive impact behind the scenes.\n\n\n\n💻 THE DAY-TO-DAY\n\n - Matchmaker Extraordinaire: Process staffing requests from intake to assignment, perfectly aligning consultants to engagements based on their unique skills, availability, and project timelines.\n\n - Architect the Schedule: Maintain accurate and current resource schedules and assignments within Kantata (our PSA platform) to ensure our allocations are always up to date.\n\n - Spot the Gaps: Proactively flag scheduling conflicts, over-allocations, and staffing gaps to practice leads and the Resource Manager, while bringing creative options to the table to resolve them.\n\n - Drive Data Brilliance: Produce insightful weekly and monthly reports on utilization, bench time, time-to-staff, and forecast versus actuals to power strategic leadership decisions.\n\n - Master the Matrix: Keep our skills matrix shining by meticulously collecting and verifying consultant skill updates, certifications, and assignment data.\n\n - Empower Our Partners: Take charge of partner resource administration by tracking assignments, managing scorecards, and ensuring partner onboarding logistics run without a hitch.\n\n - Automate the Future: Champion process improvement by leveraging AI tools and automation to slash manual work in scheduling, reporting, and data cleanup.\n\n\n\n🦸 YOUR SUPERPOWERS\n\n - Educational Foundation: You hold a Bachelor's degree in business, operations, analytics, or a related field, or possess equivalent real-world experience.\n\n - Experience in Action: You bring 1 to 3 years of experience in scheduling, resource coordination, operations, project coordination, or a similar analytical role.\n\n - Spreadsheet Sorcery: You boast strong Excel or Google Sheets skills, making data analysis and reporting look like absolute magic.\n\n - Master Organizer: You are highly organized, impeccably detail-oriented, and entirely comfortable juggling multiple moving requests at once without missing a beat.\n\n - Clear Communicator: You have crisp written and verbal communication skills, plus the confidence to proactively follow up with colleagues to gather the information you need.\n\n - Tech-Forward Thinker: You are incredibly comfortable with AI tools and have a passionate interest in automating repetitive, manual work to work smarter, not harder.\n\n\n\n⭐ BONUS POINTS\n\n - Industry Insider: You have internship or co-op experience specifically within professional services.\n\n - Platform Pro: You have hands-on exposure to Kantata (Mavenlink) or another sophisticated PSA or scheduling platform.\n\n - SaaS Enthusiast: You bring a keen interest in the LMS, HCM, or SaaS space.\n\n\n\n\nOUR HYBRID WORK PHILOSOPHY 🤝\n\nGreat work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.\n\n\n\n\nOUR TOTAL REWARDS PHILOSOPHY 🎉\n\nOur Total Rewards Philosophy centers around three core areas to reward and care for our People:\n\n - Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.\n\n - Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.\n\n - Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.\n   \n\n\n\n\nOUR PROMISE TO YOU 😍\n\n - Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.\n\n - Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.\n\n - Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!\n\n - Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!\n\n - Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.\n\n\n\n\nABOUT DOCEBO 💙\n\nAt Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO https://www.docebo.inc/home/default.aspx), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world. \n\n\n\nDocebo is an Equal Employment Opportunity employer https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.\n\nAs a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.\n\nAny individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to their recruiter directly. "}],"apiVersion":"1"}