Artificial Intelligence. Actual Impact.
At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.
We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.
So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.
As a Senior Cloud Engineer I, you are the backbone of the infrastructure that powers Docebo’s global learning platform! You will architect, scale, and secure our AWS-based environments using cutting-edge DevOps and Platform Engineering practices. By building resilient automation and optimizing systems like our FedRAMP-regulated environments, you will directly empower engineering teams to deploy faster and keep millions of learners seamlessly connected. Get ready to solve high-impact technical challenges, elevate our cloud strategy, and shape the future of AI-driven learning!
Architect the Future: Own and evolve our AWS cloud infrastructure end-to-end, taking projects from initial blueprint through implementation and operations to guarantee ultra-high availability, performance, and scale.
Automate Everything: Design and implement self-service Infrastructure-as-Code (IaC) templates and automation workflows that crush manual toil and give product teams superpowers.
Fortify the Platform: Elevate our cloud security posture by partnering with Security and Compliance teams to maintain audit-ready FedRAMP configurations, eliminate drift, and streamline patching.
Partner for Impact: Collaborate closely with Engineering to launch new services seamlessly, jump into high-priority incident responses, and turn post-mortem insights into platform upgrades.
Optimize and Observe: Master systems like Datadog to keep eyes on platform performance, driving decisions that optimize system resilience, speed, and cost-efficiency.
Level Up the Team: Inspire and mentor junior Cloud Engineers through code and design reviews, keeping Docebo at the forefront of modern cloud trends.
Cloud Mastery: Proven expertise managing complex, production-grade AWS infrastructure with 4–8 years of experience in cloud systems or platform engineering.
Infrastructure as Code Ace: Intermediate to advanced mastery with IaC tooling like Terraform, CloudFormation, or CDK to provision and scale complex environments.
Containerization & Linux Powerhouse: Hands-on proficiency with Linux, Docker, and running microservices on Kubernetes/EKS.
Observability & CI/CD Champion: Strong experience using Datadog (or similar observability tools) alongside Git/GitLab for seamless code delivery and automation.
DevOps Mindset & Scripting Skills: Solid understanding of DevOps methodologies paired with fluent scripting skills in Python, Bash, or Go.
Problem-Solving Superhero: Exceptional analytical skills, sharp attention to detail, and a collaborative, team-first approach to solving complex engineering problems.
Compliance Ninja: Direct experience maintaining and patching FedRAMP-regulated or highly compliant cloud environments.
Academic Foundation: A Bachelor’s degree in Computer Science, Engineering, or a related technical field (or equivalent real-world experience).
Step 1: We’ll kick things off with a 30-minute video call with a member of our Talent team. We’ll get to know you, share more about the role and team, and make sure we’re aligned.
Step 2: A 45-60-minute video call with the hiring manager, where they’ll dig deeper into your experience, approach, and what excites you most about this opportunity.
Step 3: A technical deep-dive and system design discussion with key members of our Cloud & Platform Engineering team.
Step 4: A final wrap-up conversation with engineering leadership to discuss team culture, growth, and next steps.
Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.
Our Total Rewards Philosophy centers around three core areas to reward and care for our People:
Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.
Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.
Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.
Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.
Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.
Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!
Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!
Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.
At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world.
Docebo is an Equal Employment Opportunity employer. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.
As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.
Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to recruiting_accommodations@docebo.com. The email should also include the position you’re interested in.
","descriptionPlain":"Artificial Intelligence. Actual Impact.\n\nAt Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.\n\n\n\n\nWe’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.\n\n\n\n\nSo… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.\n\n\n\n\n🚀 THE ADVENTURE AHEAD\n\nAs a Senior Cloud Engineer I, you are the backbone of the infrastructure that powers Docebo’s global learning platform! You will architect, scale, and secure our AWS-based environments using cutting-edge DevOps and Platform Engineering practices. By building resilient automation and optimizing systems like our FedRAMP-regulated environments, you will directly empower engineering teams to deploy faster and keep millions of learners seamlessly connected. Get ready to solve high-impact technical challenges, elevate our cloud strategy, and shape the future of AI-driven learning!\n\n\n\n\n⚡ THE DAY-TO-DAY\n\n - Architect the Future: Own and evolve our AWS cloud infrastructure end-to-end, taking projects from initial blueprint through implementation and operations to guarantee ultra-high availability, performance, and scale.\n\n - Automate Everything: Design and implement self-service Infrastructure-as-Code (IaC) templates and automation workflows that crush manual toil and give product teams superpowers.\n\n - Fortify the Platform: Elevate our cloud security posture by partnering with Security and Compliance teams to maintain audit-ready FedRAMP configurations, eliminate drift, and streamline patching.\n\n - Partner for Impact: Collaborate closely with Engineering to launch new services seamlessly, jump into high-priority incident responses, and turn post-mortem insights into platform upgrades.\n\n - Optimize and Observe: Master systems like Datadog to keep eyes on platform performance, driving decisions that optimize system resilience, speed, and cost-efficiency.\n\n - Level Up the Team: Inspire and mentor junior Cloud Engineers through code and design reviews, keeping Docebo at the forefront of modern cloud trends.\n \n \n\n\n💪 YOUR SUPERPOWERS\n\n - Cloud Mastery: Proven expertise managing complex, production-grade AWS infrastructure with 4–8 years of experience in cloud systems or platform engineering.\n\n - Infrastructure as Code Ace: Intermediate to advanced mastery with IaC tooling like Terraform, CloudFormation, or CDK to provision and scale complex environments.\n\n - Containerization & Linux Powerhouse: Hands-on proficiency with Linux, Docker, and running microservices on Kubernetes/EKS.\n\n - Observability & CI/CD Champion: Strong experience using Datadog (or similar observability tools) alongside Git/GitLab for seamless code delivery and automation.\n\n - DevOps Mindset & Scripting Skills: Solid understanding of DevOps methodologies paired with fluent scripting skills in Python, Bash, or Go.\n\n - Problem-Solving Superhero: Exceptional analytical skills, sharp attention to detail, and a collaborative, team-first approach to solving complex engineering problems.\n \n \n\n\n⭐ BONUS POINTS\n\n - Compliance Ninja: Direct experience maintaining and patching FedRAMP-regulated or highly compliant cloud environments.\n\n - Academic Foundation: A Bachelor’s degree in Computer Science, Engineering, or a related technical field (or equivalent real-world experience).\n \n \n\n\n🗓️ OUR INTERVIEW PROCESS\n\nStep 1: We’ll kick things off with a 30-minute video call with a member of our Talent team. We’ll get to know you, share more about the role and team, and make sure we’re aligned.\n\nStep 2: A 45-60-minute video call with the hiring manager, where they’ll dig deeper into your experience, approach, and what excites you most about this opportunity.\n\nStep 3: A technical deep-dive and system design discussion with key members of our Cloud & Platform Engineering team.\n\nStep 4: A final wrap-up conversation with engineering leadership to discuss team culture, growth, and next steps.\n\n\n\n\nOUR HYBRID WORK PHILOSOPHY 🤝\n\nGreat work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.\n\n\n\n\nOUR TOTAL REWARDS PHILOSOPHY 🎉\n\nOur Total Rewards Philosophy centers around three core areas to reward and care for our People:\n\n - Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.\n\n - Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.\n\n - Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.\n \n\n\n\n\nOUR PROMISE TO YOU 😍\n\n - Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.\n\n - Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.\n\n - Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!\n\n - Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!\n\n - Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.\n\n\n\n\nABOUT DOCEBO 💙\n\nAt Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO https://www.docebo.inc/home/default.aspx), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world. \n\n\n\nDocebo is an Equal Employment Opportunity employer https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.\n\nAs a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.\n\nAny individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to recruiting_accommodations@docebo.com. The email should also include the position you’re interested in."},{"id":"ca5f53e2-54f8-441d-88c1-1ee20ab952ce","title":"Senior Manager, Data Analytics","department":"Engineering","team":"Data and Analytics","employmentType":"FullTime","location":"Toronto, Ontario","secondaryLocations":[],"publishedAt":"2026-06-23T15:24:02.883+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"M5J 1R7","addressRegion":"Ontario","streetAddress":"55 York Street, 12th Floor","addressCountry":"Canada","addressLocality":"Toronto"}},"jobUrl":"https://jobs.ashbyhq.com/docebo/ca5f53e2-54f8-441d-88c1-1ee20ab952ce","applyUrl":"https://jobs.ashbyhq.com/docebo/ca5f53e2-54f8-441d-88c1-1ee20ab952ce/application","descriptionHtml":"Artificial Intelligence. Actual Impact.
At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.
We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.
So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.
As our Senior Manager of Data Analytics, you will be the ultimate data storyteller, transforming complex data landscapes into clear, company-wide strategies that fuel execution across Docebo. Reporting directly to the Director of Data, you will serve as a vital bridge between our cutting-edge Core Data team and executive business leaders across North America and EMEA. This is your chance to lead an innovative analytics function, champion data-driven decision-making, and directly shape the future of a global, AI-powered learning platform.
Empower Your Team: Manage, mentor, and inspire a talented team of data analysts to design high-impact reports, dashboards, and deep-dive analytics that deliver timely insights across all business functions.
Execute the Strategic Vision: Support the Director of Data in executing a future-forward data analytics strategy and roadmap that aligns perfectly with Docebo’s hyper-growth goals.
Bridge the Data Ecosystem: Partner closely with the Core Data team to ensure the robustness, scalability, and absolute efficiency of our BI platforms, data models, and ETL processes.
Cultivate Global Partnerships: Build and own deep relationships with functional leaders across Finance, RevOps, Customer Success, and GTM leadership in both North America and EMEA to translate burning business questions into executive-level KPIs.
Anchor North America: Act as the Director of Data's primary point of presence in North America, representing the Data organization with local leadership to embed intelligence directly into regional strategic and operational planning.
Ignite Analytical Innovation: Fuel business breakthroughs by leveraging advanced analytics techniques, predictive modeling, and staying ahead of emerging technology trends to uncover new opportunities.
Guard Data Excellence: Implement and enforce elite standards for validation, governance, and quality assurance within the data analytics function to guarantee undeniable data integrity.
Proven Analytics Leadership: Bring 5+ years of progressive experience in data analytics, business intelligence, or related fields, including at least 2 years of successfully managing or leading high-performing analyst teams.
Technical Toolkit Mastery: Demonstrate deep expertise in modern BI and data visualization tools alongside strong practical knowledge of advanced analytics languages like Python and SQL for complex data analysis.
Data Architecture Fluency: Navigate data warehousing environments (like Snowflake) with ease, backed by an expert grasp of data modeling best practices.
Cross-Functional Collaboration: Show off a track record of leading cross-functional analytics initiatives and aligning beautifully with data engineering teams.
Influential Communication Style: Deliver complex data stories with clarity and impact, utilizing exceptional presentation skills to influence organizational change and align senior stakeholders.
Growth-Focused Mindset: Bring a proactive, results-oriented attitude dedicated to data quality, process optimization, and nurturing the continuous professional development of your team.
Educational Foundation: Possess a Bachelor’s degree in a STEM field or a related quantitative discipline.
Advanced Academic Edge: Hold an MBA or a Master’s degree in Data Analytics, Business Intelligence, or a related specialized field.
Global SaaS Familiarity: Experience working with cross-functional leadership across international time zones, specifically connecting North American and EMEA regions.
Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.
Our Total Rewards Philosophy centers around three core areas to reward and care for our People:
Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.
Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.
Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.
Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.
Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.
Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!
Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!
Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.
At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world.
Docebo is an Equal Employment Opportunity employer. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.
As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.
Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to recruiting_accommodations@docebo.com. The email should also include the position you’re interested in.
","descriptionPlain":"Artificial Intelligence. Actual Impact.\n\nAt Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.\n\n\n\n\nWe’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.\n\n\n\n\nSo… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.\n\n\n\n\nTHE ADVENTURE AHEAD 🚀\n\nAs our Senior Manager of Data Analytics, you will be the ultimate data storyteller, transforming complex data landscapes into clear, company-wide strategies that fuel execution across Docebo. Reporting directly to the Director of Data, you will serve as a vital bridge between our cutting-edge Core Data team and executive business leaders across North America and EMEA. This is your chance to lead an innovative analytics function, champion data-driven decision-making, and directly shape the future of a global, AI-powered learning platform.\n\n\n\n\nTHE DAY-TO-DAY 📈\n\n - Empower Your Team: Manage, mentor, and inspire a talented team of data analysts to design high-impact reports, dashboards, and deep-dive analytics that deliver timely insights across all business functions.\n\n - Execute the Strategic Vision: Support the Director of Data in executing a future-forward data analytics strategy and roadmap that aligns perfectly with Docebo’s hyper-growth goals.\n\n - Bridge the Data Ecosystem: Partner closely with the Core Data team to ensure the robustness, scalability, and absolute efficiency of our BI platforms, data models, and ETL processes.\n\n - Cultivate Global Partnerships: Build and own deep relationships with functional leaders across Finance, RevOps, Customer Success, and GTM leadership in both North America and EMEA to translate burning business questions into executive-level KPIs.\n\n - Anchor North America: Act as the Director of Data's primary point of presence in North America, representing the Data organization with local leadership to embed intelligence directly into regional strategic and operational planning.\n\n - Ignite Analytical Innovation: Fuel business breakthroughs by leveraging advanced analytics techniques, predictive modeling, and staying ahead of emerging technology trends to uncover new opportunities.\n\n - Guard Data Excellence: Implement and enforce elite standards for validation, governance, and quality assurance within the data analytics function to guarantee undeniable data integrity.\n \n \n\n\nYOUR SUPERPOWERS 🦸♂️\n\n - Proven Analytics Leadership: Bring 5+ years of progressive experience in data analytics, business intelligence, or related fields, including at least 2 years of successfully managing or leading high-performing analyst teams.\n\n - Technical Toolkit Mastery: Demonstrate deep expertise in modern BI and data visualization tools alongside strong practical knowledge of advanced analytics languages like Python and SQL for complex data analysis.\n\n - Data Architecture Fluency: Navigate data warehousing environments (like Snowflake) with ease, backed by an expert grasp of data modeling best practices.\n\n - Cross-Functional Collaboration: Show off a track record of leading cross-functional analytics initiatives and aligning beautifully with data engineering teams.\n\n - Influential Communication Style: Deliver complex data stories with clarity and impact, utilizing exceptional presentation skills to influence organizational change and align senior stakeholders.\n\n - Growth-Focused Mindset: Bring a proactive, results-oriented attitude dedicated to data quality, process optimization, and nurturing the continuous professional development of your team.\n\n - Educational Foundation: Possess a Bachelor’s degree in a STEM field or a related quantitative discipline.\n \n \n\n\nBONUS POINTS 🎯\n\n - Advanced Academic Edge: Hold an MBA or a Master’s degree in Data Analytics, Business Intelligence, or a related specialized field.\n\n - Global SaaS Familiarity: Experience working with cross-functional leadership across international time zones, specifically connecting North American and EMEA regions.\n\n\n\n\nOUR HYBRID WORK PHILOSOPHY 🤝\n\nGreat work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.\n\n\n\n\nOUR TOTAL REWARDS PHILOSOPHY 🎉\n\nOur Total Rewards Philosophy centers around three core areas to reward and care for our People:\n\n - Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.\n\n - Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.\n\n - Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.\n \n\n\n\n\nOUR PROMISE TO YOU 😍\n\n - Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.\n\n - Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.\n\n - Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!\n\n - Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!\n\n - Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.\n\n\n\n\nABOUT DOCEBO 💙\n\nAt Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO https://www.docebo.inc/home/default.aspx), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world. \n\n\n\nDocebo is an Equal Employment Opportunity employer https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.\n\nAs a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.\n\nAny individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to recruiting_accommodations@docebo.com. The email should also include the position you’re interested in."},{"id":"d61f1c16-5e61-4521-bbbd-34b8ec7a8bc4","title":"Business Development Representative, Mid-Market","department":"Revenue","team":"Global Business Development","employmentType":"FullTime","location":"Toronto, Ontario","secondaryLocations":[],"publishedAt":"2026-08-19T14:37:49.050+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"M5J 1R7","addressRegion":"Ontario","streetAddress":"55 York Street, 12th Floor","addressCountry":"Canada","addressLocality":"Toronto"}},"jobUrl":"https://jobs.ashbyhq.com/docebo/d61f1c16-5e61-4521-bbbd-34b8ec7a8bc4","applyUrl":"https://jobs.ashbyhq.com/docebo/d61f1c16-5e61-4521-bbbd-34b8ec7a8bc4/application","descriptionHtml":"Artificial Intelligence. Actual Impact.
At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.
We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.
So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.
As a Business Development Representative for our North American Mid-Market team, you are the primary engine behind Docebo’s rapid global expansion! You’ll act as a strategic consultant, helping massive organizations transform their training from a mundane \"checkbox\" into a competitive superpower through world-class AI innovation. By establishing trust with high-level stakeholders, you won't just be filling a pipeline—you’ll be the first person to show these companies a better way for their employees to grow and thrive.
Strategize the Hunt: Identify and map out key stakeholders within our Ideal Customer Profile (ICP) to ensure we are engaging with the organizations that will benefit most from Docebo.
Craft the Narrative: Leverage and create high-impact, compelling messaging that cuts through the noise and sparks genuine curiosity about the future of learning.
Master the Outreach: Connect with potential clients via outbound calling, using active listening and rapport-building to turn cold introductions into warm opportunities.
Elevate the Experience: Provide a world-class first impression for inbound prospects, acting as a knowledgeable guide to how Docebo can help their teams excel.
Architect Your Success: Manage your calendar with precision, dedicating time to high-value activities that ensure you hit your goals and fuel the Docebo growth engine.
Drive the Impact: Focus relentlessly on pipeline generation, growing both the business and your own professional career as you contribute to our global mission.
Command the Conversation: You have the elite ability to qualify prospects, plan your approach, and maintain control of high-level business discussions.
Fuel the Fire: You are a self-motivated, results-oriented \"go-getter\" who thrives on hitting targets and exceeding expectations.
Communicate with Clarity: You possess exceptional communication and problem-solving skills, allowing you to explain complex AI solutions with ease.
Maintain the \"Glass-Half-Full\": You bring an infectious, positive energy to the team and approach every challenge with a solution-oriented mindset.
Think Outside the Box: You use your creativity and hustle to find unique ways to get in front of the right people and establish immediate credibility.
Sales Veteran: You have 1+ years of experience in Inside Sales, a Call Center environment, or a Demand Generation/Marketing function.
Customer-Facing Pro: You’ve spent a year or more in Retail, Hospitality, or another high-touch customer service role.
Mid-Market Expertise: You have previous experience navigating the complexities of Mid-Market-level BDR or Sales cycles.
Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.
Our Total Rewards Philosophy centers around three core areas to reward and care for our People:
Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.
Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.
Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.
Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.
Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.
Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!
Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!
Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.
At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world.
Docebo is an Equal Employment Opportunity employer. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.
As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.
Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to recruiting_accommodations@docebo.com. The email should also include the position you’re interested in.
","descriptionPlain":"Artificial Intelligence. Actual Impact.\n\nAt Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.\n\n\n\n\nWe’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.\n\n\n\n\nSo… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.\n\n\n\n\n🚀 THE ADVENTURE AHEAD\n\nAs a Business Development Representative for our North American Mid-Market team, you are the primary engine behind Docebo’s rapid global expansion! You’ll act as a strategic consultant, helping massive organizations transform their training from a mundane \"checkbox\" into a competitive superpower through world-class AI innovation. By establishing trust with high-level stakeholders, you won't just be filling a pipeline—you’ll be the first person to show these companies a better way for their employees to grow and thrive.\n\n\n\n\n🗓️ THE DAY-TO-DAY\n\n - Strategize the Hunt: Identify and map out key stakeholders within our Ideal Customer Profile (ICP) to ensure we are engaging with the organizations that will benefit most from Docebo.\n\n - Craft the Narrative: Leverage and create high-impact, compelling messaging that cuts through the noise and sparks genuine curiosity about the future of learning.\n\n - Master the Outreach: Connect with potential clients via outbound calling, using active listening and rapport-building to turn cold introductions into warm opportunities.\n\n - Elevate the Experience: Provide a world-class first impression for inbound prospects, acting as a knowledgeable guide to how Docebo can help their teams excel.\n\n - Architect Your Success: Manage your calendar with precision, dedicating time to high-value activities that ensure you hit your goals and fuel the Docebo growth engine.\n\n - Drive the Impact: Focus relentlessly on pipeline generation, growing both the business and your own professional career as you contribute to our global mission.\n\n\n\n\n⚡ YOUR SUPERPOWERS\n\n - Command the Conversation: You have the elite ability to qualify prospects, plan your approach, and maintain control of high-level business discussions.\n\n - Fuel the Fire: You are a self-motivated, results-oriented \"go-getter\" who thrives on hitting targets and exceeding expectations.\n\n - Communicate with Clarity: You possess exceptional communication and problem-solving skills, allowing you to explain complex AI solutions with ease.\n\n - Maintain the \"Glass-Half-Full\": You bring an infectious, positive energy to the team and approach every challenge with a solution-oriented mindset.\n\n - Think Outside the Box: You use your creativity and hustle to find unique ways to get in front of the right people and establish immediate credibility.\n\n\n\n\n🌟 BONUS POINTS\n\n - Sales Veteran: You have 1+ years of experience in Inside Sales, a Call Center environment, or a Demand Generation/Marketing function.\n\n - Customer-Facing Pro: You’ve spent a year or more in Retail, Hospitality, or another high-touch customer service role.\n\n - Mid-Market Expertise: You have previous experience navigating the complexities of Mid-Market-level BDR or Sales cycles.\n\n\n\n\nOUR HYBRID WORK PHILOSOPHY 🤝\n\nGreat work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.\n\n\n\n\nOUR TOTAL REWARDS PHILOSOPHY 🎉\n\nOur Total Rewards Philosophy centers around three core areas to reward and care for our People:\n\n - Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.\n\n - Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.\n\n - Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.\n \n\n\n\n\nOUR PROMISE TO YOU 😍\n\n - Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.\n\n - Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.\n\n - Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!\n\n - Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!\n\n - Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.\n\n\n\n\nABOUT DOCEBO 💙\n\nAt Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO https://www.docebo.inc/home/default.aspx), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world. \n\n\n\nDocebo is an Equal Employment Opportunity employer https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.\n\nAs a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.\n\nAny individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to recruiting_accommodations@docebo.com. The email should also include the position you’re interested in."},{"id":"342a58ae-0c88-4e08-a19c-bd4aa3fd791a","title":"Senior Product Engineer","department":"Engineering","team":"Product Engineering","employmentType":"FullTime","location":"Toronto, Ontario","secondaryLocations":[],"publishedAt":"2026-06-16T10:57:29.848+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"M5J 1R7","addressRegion":"Ontario","streetAddress":"55 York Street, 12th Floor","addressCountry":"Canada","addressLocality":"Toronto"}},"jobUrl":"https://jobs.ashbyhq.com/docebo/342a58ae-0c88-4e08-a19c-bd4aa3fd791a","applyUrl":"https://jobs.ashbyhq.com/docebo/342a58ae-0c88-4e08-a19c-bd4aa3fd791a/application","descriptionHtml":"Artificial Intelligence. Actual Impact.
At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.
We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.
So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.
As a Senior Product Engineer at Docebo, you operate at the intersection of customer needs and product delivery. You'll own the full lifecycle of the features you build — from identifying the problem, through shipping the solution, to measuring what can be optimized. You're not waiting for specs to land on your desk. You're talking to customers, making product decisions, and iterating based on real data.
You'll combine strong full-stack engineering skills with genuine product thinking and customer empathy to create simple, elegant, and scalable solutions that delight users. You use AI-assisted development to accelerate implementation, applying your engineering judgment to refine, optimize, and architect solutions that are scalable, maintainable, and production-ready. This role is for people who care as much about what they build as how they build it.
Own Products End-to-End: Originate ideas from user conversations, analytics, and company strategy. Build MVPs, ship to production, iterate on feedback, and ensure ongoing success.
Architect and Develop Great Software: Lead the design, development, and scaling of full-stack applications across the company's stack (React or Angular, Go, Node.js, TypeScript, Python), shaping architecture decisions along the way.
Stay Close to Customers: Talk directly to users, participate in support rotations, and use product analytics and observability tools to understand how features are actually being used.
Measure and Iterate: Instrument features, run experiments and A/B tests, define success metrics, and use data to decide what to build, improve, or deprecate.
Build with AI Daily: Use tools like Claude Code, Cursor, Codex, and other AI-assisted development workflows as a core part of how you work — not as an experiment, but as a multiplier that lets you ship 10x faster.
Drive Engineering Excellence: Champion CI/CD practices, evolve development workflows, and ensure deployment is fast, safe, and reliable.
Collaborate Cross-Functionally: Partner with Product, Design, and Testing to break down complex problems and deliver great outcomes — while driving product decisions independently when appropriate.
Mentor and Grow Others: Coach developers on technical challenges and product thinking, helping them grow into stronger engineers.
4-6+ years of experience in full-stack software development, with a track record of building and shipping SaaS products end-to-end.
Advanced proficiency across the full stack — Go, Node.js, TypeScript, Python, or similar.
Fluent in AI-assisted development tools (Claude Code, Cursor, Codex, or similar) and able to use them daily to dramatically accelerate output.
Experience using product analytics tools (PostHog, Amplitude, Mixpanel) and comfort with experimentation, feature flags, and A/B testing.
Strong CI/CD experience and familiarity with cloud platforms (AWS), containerization (Kubernetes), and observability practices.
Proven ability to navigate ambiguity, solve complex problems, and make sound product and technical decisions with incomplete information.
Experience mentoring developers and collaborating effectively across disciplines.
Strong communication skills — able to talk directly to customers and translate their needs into technical solutions.
Bachelor's or Master’s degree in Computer Science, Software Engineering, or a related field — or equivalent practical experience.
Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.
Our Total Rewards Philosophy centers around three core areas to reward and care for our People:
Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.
Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.
Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.
Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.
Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.
Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!
Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!
Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.
At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world.
Docebo is an Equal Employment Opportunity employer. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.
As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.
Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to recruiting_accommodations@docebo.com. The email should also include the position you’re interested in.
","descriptionPlain":"Artificial Intelligence. Actual Impact.\n\nAt Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.\n\n\n\n\nWe’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.\n\n\n\n\nSo… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.\n\n\n\nAs a Senior Product Engineer at Docebo, you operate at the intersection of customer needs and product delivery. You'll own the full lifecycle of the features you build — from identifying the problem, through shipping the solution, to measuring what can be optimized. You're not waiting for specs to land on your desk. You're talking to customers, making product decisions, and iterating based on real data.\n\nYou'll combine strong full-stack engineering skills with genuine product thinking and customer empathy to create simple, elegant, and scalable solutions that delight users. You use AI-assisted development to accelerate implementation, applying your engineering judgment to refine, optimize, and architect solutions that are scalable, maintainable, and production-ready. This role is for people who care as much about what they build as how they build it.\n\n\n\n\nWHAT YOU'LL DO\n\n - Own Products End-to-End: Originate ideas from user conversations, analytics, and company strategy. Build MVPs, ship to production, iterate on feedback, and ensure ongoing success.\n\n - Architect and Develop Great Software: Lead the design, development, and scaling of full-stack applications across the company's stack (React or Angular, Go, Node.js, TypeScript, Python), shaping architecture decisions along the way.\n\n - Stay Close to Customers: Talk directly to users, participate in support rotations, and use product analytics and observability tools to understand how features are actually being used.\n\n - Measure and Iterate: Instrument features, run experiments and A/B tests, define success metrics, and use data to decide what to build, improve, or deprecate.\n\n - Build with AI Daily: Use tools like Claude Code, Cursor, Codex, and other AI-assisted development workflows as a core part of how you work — not as an experiment, but as a multiplier that lets you ship 10x faster.\n\n - Drive Engineering Excellence: Champion CI/CD practices, evolve development workflows, and ensure deployment is fast, safe, and reliable.\n\n - Collaborate Cross-Functionally: Partner with Product, Design, and Testing to break down complex problems and deliver great outcomes — while driving product decisions independently when appropriate.\n\n - Mentor and Grow Others: Coach developers on technical challenges and product thinking, helping them grow into stronger engineers.\n \n\n\nWHAT WE'RE LOOKING FOR\n\n - 4-6+ years of experience in full-stack software development, with a track record of building and shipping SaaS products end-to-end.\n\n - Advanced proficiency across the full stack — Go, Node.js, TypeScript, Python, or similar.\n\n - Fluent in AI-assisted development tools (Claude Code, Cursor, Codex, or similar) and able to use them daily to dramatically accelerate output.\n\n - Experience using product analytics tools (PostHog, Amplitude, Mixpanel) and comfort with experimentation, feature flags, and A/B testing.\n\n - Strong CI/CD experience and familiarity with cloud platforms (AWS), containerization (Kubernetes), and observability practices.\n\n - Proven ability to navigate ambiguity, solve complex problems, and make sound product and technical decisions with incomplete information.\n\n - Experience mentoring developers and collaborating effectively across disciplines.\n\n - Strong communication skills — able to talk directly to customers and translate their needs into technical solutions.\n\n - Bachelor's or Master’s degree in Computer Science, Software Engineering, or a related field — or equivalent practical experience.\n\n\n\n\nOUR HYBRID WORK PHILOSOPHY 🤝\n\nGreat work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.\n\n\n\n\nOUR TOTAL REWARDS PHILOSOPHY 🎉\n\nOur Total Rewards Philosophy centers around three core areas to reward and care for our People:\n\n - Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.\n\n - Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.\n\n - Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.\n \n\n\n\n\nOUR PROMISE TO YOU 😍\n\n - Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.\n\n - Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.\n\n - Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!\n\n - Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!\n\n - Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.\n\n\n\n\nABOUT DOCEBO 💙\n\nAt Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO https://www.docebo.inc/home/default.aspx), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world. \n\n\n\nDocebo is an Equal Employment Opportunity employer https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.\n\nAs a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.\n\nAny individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to recruiting_accommodations@docebo.com. The email should also include the position you’re interested in."},{"id":"1492f67d-1b4e-4f6b-af70-bb1a2bcdf73d","title":"Staff Product Engineer ","department":"Engineering","team":"Product Engineering","employmentType":"FullTime","location":"Toronto, Ontario","secondaryLocations":[],"publishedAt":"2026-08-12T12:57:56.513+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"M5J 1R7","addressRegion":"Ontario","streetAddress":"55 York Street, 12th Floor","addressCountry":"Canada","addressLocality":"Toronto"}},"jobUrl":"https://jobs.ashbyhq.com/docebo/1492f67d-1b4e-4f6b-af70-bb1a2bcdf73d","applyUrl":"https://jobs.ashbyhq.com/docebo/1492f67d-1b4e-4f6b-af70-bb1a2bcdf73d/application","descriptionHtml":"Artificial Intelligence. Actual Impact.
At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.
We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.
So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.
As a Staff Product Engineer at Docebo, you won't just ship features—you will define product direction and solve high-impact, ambiguous technical challenges across our entire ecosystem. Operating at the dynamic intersection of product strategy, full-stack architecture, and AI-accelerated execution, you will design scalable, long-lived systems that power the future of work-based learning. In this pivotal role, you will elevate both our modern tech ecosystem and the engineers around you, turning complex technical possibilities into seamless experiences for millions of learners worldwide.
Architect the Future: Define long-term architectural standards and design resilient systems, leveraging our modern stack—including serverless services, Node.js (TypeScript), Golang, PHP, Angular, React, and AWS cloud infrastructure—to maximize performance and developer velocity.
Lead High-Impact Initiatives: Spearhead complex, end-to-end, cross-functional product initiatives from problem framing straight through to measurable business outcomes.
Shape Product Strategy: Partner closely with Product and Design leaders to influence roadmaps, test assumptions, and ensure technical leverage is built into strategic decisions.
Create AI-Powered Leverage: Institutionalize AI-assisted development practices, standards, and guardrails to help our teams safely ship faster with dramatically higher output.
Elevate Engineering Excellence: Raise the bar across CI/CD, observability, testing, and operational reliability while eliminating systemic bottlenecks across teams.
Connect with Customers & Impact: Engage directly with internal stakeholders and customers to deeply understand pain points, using product analytics tools to design experiments and measure results.
Mentor and Multiply: Coach engineers across disciplines on architecture, product thinking, and AI tools, driving alignment and leading through technical credibility.
SaaS Mastery: 10–12+ years of full-stack software development experience with a proven track record of designing, building, and shipping complex SaaS products end-to-end.
Language & Tech Agility: Experience working with multi-language backends and frameworks—our stack uses PHP, Node.js, Golang, Angular, React, and serverless technology—and a readiness to tackle scalability, ADRs, and performance tasks in PHP services without requiring prior PHP proficiency.
AI-Assisted Power: Mastery of AI-assisted development tools (Claude Code, Cursor, Codex, or similar) with a habit of leveraging them daily to supercharge software output.
Analytics & Experimentation Drive: Advanced fluency with product analytics platforms (PostHog, Amplitude, Mixpanel) and comfortable driving experimentation through feature flags and A/B testing.
DevOps & Cloud Proficiency: Advanced experience with CI/CD pipelines, cloud environments (AWS), containerization (Kubernetes), and modern observability practices.
Ambiguity Navigation: Exceptional ability to break down complex, undefined problems into crisp, executable technical plans with clear tradeoffs.
Leadership & Collaboration: Outstanding track record of mentoring engineering talent, communicating directly with customers and stakeholders, and influencing cross-functional teams without direct authority.
Diverse Tech Expertise: Hands-on experience with modern backend or frontend languages (Node.js, TypeScript, Go, Angular, React Native) that add versatility to our multi-tech ecosystem.
Advanced Academic Background: A Bachelor’s, Master’s, or PhD in Computer Science, Software Engineering, or a related field (or equivalent practical experience).
Step 1: We’ll kick things off with a 30-minute video call with a member of our Talent team. We’ll get to know you, share more about the role and team, and make sure we’re aligned.
Step 2: A 60-minute video call with the hiring manager, where they’ll dig deeper into your experience, approach, and what excites you most about this opportunity.
Step 3: A deep-dive technical and architectural assessment to explore your approach to system design, AI leverage, and problem-solving.
Step 4: A final panel interview focusing on cross-functional collaboration, product strategy alignment, and leadership.
Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.
Our Total Rewards Philosophy centers around three core areas to reward and care for our People:
Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.
Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.
Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.
Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.
Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.
Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!
Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!
Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.
At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world.
Docebo is an Equal Employment Opportunity employer. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.
As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.
Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to recruiting_accommodations@docebo.com. The email should also include the position you’re interested in.
","descriptionPlain":"Artificial Intelligence. Actual Impact.\n\nAt Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.\n\n\n\n\nWe’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.\n\n\n\n\nSo… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.\n\n\n\n\nTHE ADVENTURE AHEAD 🚀\n\nAs a Staff Product Engineer at Docebo, you won't just ship features—you will define product direction and solve high-impact, ambiguous technical challenges across our entire ecosystem. Operating at the dynamic intersection of product strategy, full-stack architecture, and AI-accelerated execution, you will design scalable, long-lived systems that power the future of work-based learning. In this pivotal role, you will elevate both our modern tech ecosystem and the engineers around you, turning complex technical possibilities into seamless experiences for millions of learners worldwide.\n\n\n\n\nTHE DAY-TO-DAY 🛠️\n\n - Architect the Future: Define long-term architectural standards and design resilient systems, leveraging our modern stack—including serverless services, Node.js (TypeScript), Golang, PHP, Angular, React, and AWS cloud infrastructure—to maximize performance and developer velocity.\n\n - Lead High-Impact Initiatives: Spearhead complex, end-to-end, cross-functional product initiatives from problem framing straight through to measurable business outcomes.\n\n - Shape Product Strategy: Partner closely with Product and Design leaders to influence roadmaps, test assumptions, and ensure technical leverage is built into strategic decisions.\n\n - Create AI-Powered Leverage: Institutionalize AI-assisted development practices, standards, and guardrails to help our teams safely ship faster with dramatically higher output.\n\n - Elevate Engineering Excellence: Raise the bar across CI/CD, observability, testing, and operational reliability while eliminating systemic bottlenecks across teams.\n\n - Connect with Customers & Impact: Engage directly with internal stakeholders and customers to deeply understand pain points, using product analytics tools to design experiments and measure results.\n\n - Mentor and Multiply: Coach engineers across disciplines on architecture, product thinking, and AI tools, driving alignment and leading through technical credibility.\n \n \n\n\nYOUR SUPERPOWERS ⚡\n\n - SaaS Mastery: 10–12+ years of full-stack software development experience with a proven track record of designing, building, and shipping complex SaaS products end-to-end.\n\n - Language & Tech Agility: Experience working with multi-language backends and frameworks—our stack uses PHP, Node.js, Golang, Angular, React, and serverless technology—and a readiness to tackle scalability, ADRs, and performance tasks in PHP services without requiring prior PHP proficiency.\n\n - AI-Assisted Power: Mastery of AI-assisted development tools (Claude Code, Cursor, Codex, or similar) with a habit of leveraging them daily to supercharge software output.\n\n - Analytics & Experimentation Drive: Advanced fluency with product analytics platforms (PostHog, Amplitude, Mixpanel) and comfortable driving experimentation through feature flags and A/B testing.\n\n - DevOps & Cloud Proficiency: Advanced experience with CI/CD pipelines, cloud environments (AWS), containerization (Kubernetes), and modern observability practices.\n\n - Ambiguity Navigation: Exceptional ability to break down complex, undefined problems into crisp, executable technical plans with clear tradeoffs.\n\n - Leadership & Collaboration: Outstanding track record of mentoring engineering talent, communicating directly with customers and stakeholders, and influencing cross-functional teams without direct authority.\n \n \n\n\nBONUS POINTS 🎯\n\n - Diverse Tech Expertise: Hands-on experience with modern backend or frontend languages (Node.js, TypeScript, Go, Angular, React Native) that add versatility to our multi-tech ecosystem.\n\n - Advanced Academic Background: A Bachelor’s, Master’s, or PhD in Computer Science, Software Engineering, or a related field (or equivalent practical experience).\n \n \n\n\nOUR INTERVIEW PROCESS 📋\n\n - Step 1: We’ll kick things off with a 30-minute video call with a member of our Talent team. We’ll get to know you, share more about the role and team, and make sure we’re aligned.\n\n - Step 2: A 60-minute video call with the hiring manager, where they’ll dig deeper into your experience, approach, and what excites you most about this opportunity.\n\n - Step 3: A deep-dive technical and architectural assessment to explore your approach to system design, AI leverage, and problem-solving.\n\n - Step 4: A final panel interview focusing on cross-functional collaboration, product strategy alignment, and leadership.\n\n\n\n\nOUR HYBRID WORK PHILOSOPHY 🤝\n\nGreat work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.\n\n\n\n\nOUR TOTAL REWARDS PHILOSOPHY 🎉\n\nOur Total Rewards Philosophy centers around three core areas to reward and care for our People:\n\n - Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.\n\n - Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.\n\n - Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.\n \n\n\n\n\nOUR PROMISE TO YOU 😍\n\n - Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.\n\n - Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.\n\n - Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!\n\n - Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!\n\n - Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.\n\n\n\n\nABOUT DOCEBO 💙\n\nAt Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO https://www.docebo.inc/home/default.aspx), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world. \n\n\n\nDocebo is an Equal Employment Opportunity employer https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.\n\nAs a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.\n\nAny individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to recruiting_accommodations@docebo.com. The email should also include the position you’re interested in."},{"id":"0045314e-a150-4276-be8f-8f280e11cdd2","title":"Senior Product Engineer I - Node.js","department":"Engineering","team":"Product Engineering","employmentType":"FullTime","location":"Biassono, Italy","secondaryLocations":[{"location":"Milan, Italy","address":{"postalAddress":{"addressCountry":"Italy","addressLocality":"Milan"}}}],"publishedAt":"2026-07-28T21:34:07.841+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"20853","addressRegion":"MB","streetAddress":"Via Parco, 47","addressCountry":"Italy","addressLocality":"Biassono"}},"jobUrl":"https://jobs.ashbyhq.com/docebo/0045314e-a150-4276-be8f-8f280e11cdd2","applyUrl":"https://jobs.ashbyhq.com/docebo/0045314e-a150-4276-be8f-8f280e11cdd2/application","descriptionHtml":"Artificial Intelligence. Actual Impact.
At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.
We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.
So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.
As a Senior Product Engineer I at Docebo, you aren't just writing code; you are the architect of a world-class SaaS platform that empowers millions to learn and grow. You’ll join a cross-functional team where your mission is to design and deploy solutions that push the boundaries of EdTech. By embracing \"Near Zero Handovers,\" you will have the autonomy to see your ideas move from a whiteboard concept to a global production environment. This is your chance to tackle complex technical challenges and leave a lasting mark on a product that is literally shaping the future of work.
Our Tech-Stack
We build modern, scalable, and resilient products. Our ecosystem is diverse, and we believe in leveraging the best tools for the job. In this role, your day-to-day will be mainly focused on Node.js development, and when needed supporting on Frontend development using Angular. Here is a snapshot of our technology stack:
Core Backend: We power our services using PHP, Node.js (TypeScript), and Golang. We are also embracing Serverless architecture, leveraging it specifically for our newest modules and features to ensure maximum scalability and speed of innovation.
Frontend Ecosystem: Angular is our main framework for web applications, though some of our cross-functional teams build components using React.
Mobile Development: We deliver high-quality cross-platform mobile experiences powered entirely by React Native.
Cloud & DevOps: Our entire infrastructure is fully cloud-native and hosted on AWS.
Engineer Excellence: Design, implement, and deploy scalable software solutions that enhance the core functionality of our global SaaS platform.
Collaborate Without Borders: Partner closely with Product Managers, UX designers, and QA legends to turn visionary concepts into high-performing features.
Champion Code Quality: Write clean, efficient, and beautifully documented code while participating in peer reviews to keep our standards sky-high.
Crush Technical Debt: Proactively engage in refactoring efforts to boost system performance and ensure our codebase remains maintainable and modern.
Solve Complex Puzzles: Monitor and troubleshoot live applications, identifying and resolving issues quickly to ensure our users always have a smooth experience.
Live the Agile Life: Fully immerse yourself in sprint planning, daily stand-ups, and retrospectives to keep our momentum and goals perfectly aligned.
Experience: 4 + years of experience in full-stack development
Technical Versatility: You bring proficiency in NodeJS. Any experience with other languages like Java, Python, or JavaScript, Golang is also valued but you are willing to work with NodeJS.
Agile Expertise: You thrive in Scrum environments and possess a clear understanding of CI/CD processes and rapid delivery.
Testing Mastery: You have a passion for automation and experience with testing frameworks to ensure high-velocity delivery.
Proactive Problem Solver: You have a \"can-do\" mindset and the diagnostic skills needed to fix complex issues with speed and efficiency.
Collaborative Spirit: You are a dedicated team player who communicates effectively and takes full accountability for your work.
DevOps DNA: Experience with Docker, Kubernetes, or Infrastructure as Code tools like Terraform.
Version Control Pro: Advanced knowledge of Git and modern development workflows.
Academic or Practical Foundation: You hold a Bachelor’s degree in Computer Science or Software Engineering (or have the equivalent \"in-the-trenches\" experience).
Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other at either our Milan or Biassono location. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.
Our Total Rewards Philosophy centers around three core areas to reward and care for our People:
Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.
Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.
Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.
Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.
Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.
Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!
Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!
Fuel for Your Day: Receive a meal voucher for every working day, so you can focus on doing your best work while enjoying a meal that keeps you energized.
Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.
Artificial Intelligence. Actual Impact.
At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.
We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.
So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.
As our Technical Product Manager for Connectors, you are the master orchestrator of the enterprise ecosystem, ensuring Docebo talks seamlessly to the tools our customers love most. You aren’t just managing a list of integrations; you are building the mission-critical bridges between HRIS, CRM, and Productivity suites that power global learning at scale. Your mission is to define \"what good looks like\" for native integration quality and hold the organisation accountable to it through clear, measurable outcomes.
Architect the Roadmap: Strategically prioritize our native integration portfolio by balancing customer demand, ARR impact, and competitive benchmarks across the HRIS and CRM landscapes.
Deep-Dive Discovery: Lead technical reconnaissance by interrogating vendor APIs, testing authentication models, and inspecting payloads to ensure our PRDs are airtight before a single line of code is written.
Own the Lifecycle: Manage the full \"cradle-to-grave\" journey of every connector, including proactive versioning, deprecation strategies, and navigating upstream vendor changes.
Measure What Matters: Define and track the heartbeat of our portfolio through connector adoption rates, sync reliability, and SLOs that prove our impact to GTM leadership.
Eliminate Ambiguity: Write precision-engineered specifications—covering field mapping, conflict resolution, and error handling—so Engineering and QA can execute with total clarity.
Enable the Field: Partner with Technical Writers and Sales to create \"field-ready\" guides and represent Docebo as the technical authority in high-stakes enterprise deal cycles.
Evaluate the Build: Make the high-level call on whether to build, co-build, or partner for new categories, using a blend of technical depth and commercial savvy.
Integration Specialist: You have a black belt in enterprise APIs (REST, OAuth, SCIM) and understand why webhook reliability varies and how data model gaps create sync chaos.
Hands-on Explorer: You don’t wait for a demo; you jump into Postman, call sandbox APIs, and prototype sync flows yourself to answer the tough questions.
Precision Architect: You thrive in the details, crafting requirements that leave zero room for interpretation and ensuring our connectors are as reliable as they are functional.
Metric-Minded Leader: You speak the language of SLOs and ARR, translating technical performance into commercial evidence that resonates with executive stakeholders.
SaaS Savant: With 4+ years in Technical PM or Integration Engineering, you’ve managed complex portfolios and know the HCM or LMS ecosystem inside and out.
Commercial Navigator: You know exactly which integrations protect revenue at renewal and which ones unlock new market segments, and you can explain the \"why\" to anyone.
Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.
Our Total Rewards Philosophy centers around three core areas to reward and care for our People:
Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.
Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.
Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.
Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.
Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.
Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!
Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!
Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.
At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world.
Docebo is an Equal Employment Opportunity employer. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.
As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.
Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to recruiting_accommodations@docebo.com. The email should also include the position you’re interested in.
","descriptionPlain":"Artificial Intelligence. Actual Impact.\n\nAt Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.\n\n\n\n\nWe’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.\n\n\n\n\nSo… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.\n\n\n\n\n🚀 THE ADVENTURE AHEAD\n\nAs our Technical Product Manager for Connectors, you are the master orchestrator of the enterprise ecosystem, ensuring Docebo talks seamlessly to the tools our customers love most. You aren’t just managing a list of integrations; you are building the mission-critical bridges between HRIS, CRM, and Productivity suites that power global learning at scale. Your mission is to define \"what good looks like\" for native integration quality and hold the organisation accountable to it through clear, measurable outcomes.\n\n\n\n\n🛠️ THE DAY-TO-DAY\n\n - Architect the Roadmap: Strategically prioritize our native integration portfolio by balancing customer demand, ARR impact, and competitive benchmarks across the HRIS and CRM landscapes.\n\n - Deep-Dive Discovery: Lead technical reconnaissance by interrogating vendor APIs, testing authentication models, and inspecting payloads to ensure our PRDs are airtight before a single line of code is written.\n\n - Own the Lifecycle: Manage the full \"cradle-to-grave\" journey of every connector, including proactive versioning, deprecation strategies, and navigating upstream vendor changes.\n\n - Measure What Matters: Define and track the heartbeat of our portfolio through connector adoption rates, sync reliability, and SLOs that prove our impact to GTM leadership.\n\n - Eliminate Ambiguity: Write precision-engineered specifications—covering field mapping, conflict resolution, and error handling—so Engineering and QA can execute with total clarity.\n\n - Enable the Field: Partner with Technical Writers and Sales to create \"field-ready\" guides and represent Docebo as the technical authority in high-stakes enterprise deal cycles.\n\n - Evaluate the Build: Make the high-level call on whether to build, co-build, or partner for new categories, using a blend of technical depth and commercial savvy.\n\n\n⚡ YOUR SUPERPOWERS\n\n - Integration Specialist: You have a black belt in enterprise APIs (REST, OAuth, SCIM) and understand why webhook reliability varies and how data model gaps create sync chaos.\n\n - Hands-on Explorer: You don’t wait for a demo; you jump into Postman, call sandbox APIs, and prototype sync flows yourself to answer the tough questions.\n\n - Precision Architect: You thrive in the details, crafting requirements that leave zero room for interpretation and ensuring our connectors are as reliable as they are functional.\n\n - Metric-Minded Leader: You speak the language of SLOs and ARR, translating technical performance into commercial evidence that resonates with executive stakeholders.\n\n - SaaS Savant: With 4+ years in Technical PM or Integration Engineering, you’ve managed complex portfolios and know the HCM or LMS ecosystem inside and out.\n\n - Commercial Navigator: You know exactly which integrations protect revenue at renewal and which ones unlock new market segments, and you can explain the \"why\" to anyone.\n\n\n\n\n\n\nOUR HYBRID WORK PHILOSOPHY 🤝\n\nGreat work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.\n\n\n\n\nOUR TOTAL REWARDS PHILOSOPHY 🎉\n\nOur Total Rewards Philosophy centers around three core areas to reward and care for our People:\n\n - Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.\n\n - Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.\n\n - Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.\n \n\n\n\n\nOUR PROMISE TO YOU 😍\n\n - Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.\n\n - Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.\n\n - Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!\n\n - Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!\n\n - Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.\n\n\n\n\nABOUT DOCEBO 💙\n\nAt Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO https://www.docebo.inc/home/default.aspx), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world. \n\n\n\nDocebo is an Equal Employment Opportunity employer https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.\n\nAs a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.\n\nAny individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to recruiting_accommodations@docebo.com. The email should also include the position you’re interested in."},{"id":"85dd7dc7-8caf-4768-b363-be6b32e3274f","title":"Senior Account Executive, Enterprise","department":"Revenue","team":"Sales - EMEA","employmentType":"FullTime","location":"Milan, Italy","secondaryLocations":[],"publishedAt":"2026-04-13T15:10:42.468+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressCountry":"Italy","addressLocality":"Milan"}},"jobUrl":"https://jobs.ashbyhq.com/docebo/85dd7dc7-8caf-4768-b363-be6b32e3274f","applyUrl":"https://jobs.ashbyhq.com/docebo/85dd7dc7-8caf-4768-b363-be6b32e3274f/application","descriptionHtml":"Artificial Intelligence. Actual Impact.
At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.
We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.
So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.
As an Account Executive for the SEEMEA region, you are the engine behind Docebo's rapid expansion, turning high-quality inbound leads into thriving partnerships. You will master the art of the buyer journey, navigating technical landscapes and complex business needs to show the world's most innovative companies why Docebo is the future of learning. This is your chance to join a high-growth mission where your hunger for success directly shapes the global footprint of an AI leader.
Drive the Revenue Engine: Qualify and close new business opportunities with precision, directly fueling Docebo’s ambitious growth across the SEEMEA market.
Master the Buyer Journey: Deeply understand the prospect's needs and business drivers to articulate the Docebo value proposition with impact and clarity.
Navigate Technical Frontiers: Confidently guide prospects through technical scenarios, including SSO, APIs, and AWS cloud hosting, making the complex feel simple.
Collaborate for Success: Partner closely with Sales Development and Marketing teams to refine lead qualification and provide vital feedback on lead quality.
Architect Relationships: Develop robust, trust-based relationships with key clients, ensuring they are primed for revenue-generating expansion as new features hit the market.
Win with Data: Manage every aspect of your pipeline within the CRM, using data-driven insights to make informed decisions and maintain total transparency.
Execute with Agility: Thrive in a fast-paced environment where you can pivot between short-term sales sprints and long-term strategic vision.
SaaS Sales Specialist: You bring at least 7 years of experience in the SaaS industry in a similar revenue-focused role.
Multilingual Communicator: You are fluent in English and Italian (Spanish is a major plus!), allowing you to dominate the SEEMEA landscape.
Technical Fluency: You aren’t afraid of a technical deep dive and can speak comfortably about integrations, security, and cloud infrastructure.
Hunger to Win: You have a competitive edge and an innate drive to not just meet, but consistently exceed, your revenue targets and goals.
Trusted Advisor: You are recognized as a true team player internally and a consultative business partner who can influence everyone from line managers to C-suite executives.
Data-Driven Decision Maker: You leverage advanced internet research and value-added databases to inform your sales strategy and stay ahead of the curve.
Proactive Problem Solver: You are upbeat, organized, and adapt quickly to the evolving needs of a global, high-growth sales organization.
Ability to travel up to 30% around the SEEMEA region
Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.
Our Total Rewards Philosophy centers around three core areas to reward and care for our People:
Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.
Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.
Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.
Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.
Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.
Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!
Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!
Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.
At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world.
Docebo is an Equal Employment Opportunity employer. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.
As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.
Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to recruiting_accommodations@docebo.com. The email should also include the position you’re interested in.
","descriptionPlain":"Artificial Intelligence. Actual Impact.\n\nAt Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.\n\n\n\n\nWe’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.\n\n\n\n\nSo… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.\n\n\n\n\n\n\n🧭 THE ADVENTURE AHEAD\n\nAs an Account Executive for the SEEMEA region, you are the engine behind Docebo's rapid expansion, turning high-quality inbound leads into thriving partnerships. You will master the art of the buyer journey, navigating technical landscapes and complex business needs to show the world's most innovative companies why Docebo is the future of learning. This is your chance to join a high-growth mission where your hunger for success directly shapes the global footprint of an AI leader.\n\n\n\n\n🛠️ THE DAY-TO-DAY\n\n - Drive the Revenue Engine: Qualify and close new business opportunities with precision, directly fueling Docebo’s ambitious growth across the SEEMEA market.\n\n - Master the Buyer Journey: Deeply understand the prospect's needs and business drivers to articulate the Docebo value proposition with impact and clarity.\n\n - Navigate Technical Frontiers: Confidently guide prospects through technical scenarios, including SSO, APIs, and AWS cloud hosting, making the complex feel simple.\n\n - Collaborate for Success: Partner closely with Sales Development and Marketing teams to refine lead qualification and provide vital feedback on lead quality.\n\n - Architect Relationships: Develop robust, trust-based relationships with key clients, ensuring they are primed for revenue-generating expansion as new features hit the market.\n\n - Win with Data: Manage every aspect of your pipeline within the CRM, using data-driven insights to make informed decisions and maintain total transparency.\n\n - Execute with Agility: Thrive in a fast-paced environment where you can pivot between short-term sales sprints and long-term strategic vision.\n\n\n\n\n⚡ YOUR SUPERPOWERS\n\n - SaaS Sales Specialist: You bring at least 7 years of experience in the SaaS industry in a similar revenue-focused role.\n\n - Multilingual Communicator: You are fluent in English and Italian (Spanish is a major plus!), allowing you to dominate the SEEMEA landscape.\n\n - Technical Fluency: You aren’t afraid of a technical deep dive and can speak comfortably about integrations, security, and cloud infrastructure.\n\n - Hunger to Win: You have a competitive edge and an innate drive to not just meet, but consistently exceed, your revenue targets and goals.\n\n - Trusted Advisor: You are recognized as a true team player internally and a consultative business partner who can influence everyone from line managers to C-suite executives.\n\n - Data-Driven Decision Maker: You leverage advanced internet research and value-added databases to inform your sales strategy and stay ahead of the curve.\n\n - Proactive Problem Solver: You are upbeat, organized, and adapt quickly to the evolving needs of a global, high-growth sales organization.\n\n - Ability to travel up to 30% around the SEEMEA region\n\n\n\n\nOUR HYBRID WORK PHILOSOPHY 🤝\n\nGreat work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.\n\n\n\n\nOUR TOTAL REWARDS PHILOSOPHY 🎉\n\nOur Total Rewards Philosophy centers around three core areas to reward and care for our People:\n\n - Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.\n\n - Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.\n\n - Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.\n \n\n\n\n\nOUR PROMISE TO YOU 😍\n\n - Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.\n\n - Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.\n\n - Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!\n\n - Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!\n\n - Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.\n\n\n\n\nABOUT DOCEBO 💙\n\nAt Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO https://www.docebo.inc/home/default.aspx), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world. \n\n\n\nDocebo is an Equal Employment Opportunity employer https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.\n\nAs a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.\n\nAny individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to recruiting_accommodations@docebo.com. The email should also include the position you’re interested in."},{"id":"12bb8792-4494-442d-9cd4-5c71afd4a6be","title":"Enablement Lead, Business Development","department":"Revenue","team":"Revenue Enablement","employmentType":"FullTime","location":"Toronto, Ontario","secondaryLocations":[],"publishedAt":"2026-07-08T13:05:45.370+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"M5J 1R7","addressRegion":"Ontario","streetAddress":"55 York Street, 12th Floor","addressCountry":"Canada","addressLocality":"Toronto"}},"jobUrl":"https://jobs.ashbyhq.com/docebo/12bb8792-4494-442d-9cd4-5c71afd4a6be","applyUrl":"https://jobs.ashbyhq.com/docebo/12bb8792-4494-442d-9cd4-5c71afd4a6be/application","descriptionHtml":"Artificial Intelligence. Actual Impact.
At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.
We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.
So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.
At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses. We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up.
At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive. So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.
Step into a high-impact, hands-on role as our Enablement Lead, Business Development, where you will be the dedicated strategic partner responsible for elevating the performance and productivity of our global BDR and SDR teams! You will own the full enablement lifecycle, transforming how we onboard, train, and develop top-tier sales talent from day one through continuous content mastery. Sitting at the exciting intersection of Marketing, Sales Leadership, Product Marketing, and Revenue Operations, you will build the foundational skills our reps need to dominate the market. Get ready to empower our team to hit their targets faster and drive our go-to-market strategy to new, thrilling heights!
Architect the Future: Design, own, and execute a best-in-class 30/60/90-day onboarding program that quickly accelerates new BDRs to full productivity.
Command the Classroom: Conduct engaging, hands-on training sessions covering cold calling, prospecting strategies, objection handling, discovery techniques, and mastery of our tech stack (including Salesforce, Outreach, and LinkedIn Navigator).
Drive the Coaching Culture: Partner with BDR Leadership and Subject Matter Experts to identify skill gaps, facilitating targeted workshops and coaching sessions that drive continuous performance improvement.
Curate the Arsenal: Organize and maintain a centralized content repository packed with tailored sales playbooks, scripts, email templates, and battle cards to meet the BDR team’s exact needs.
Bridge the Gap: Collaborate with Product Marketing to seamlessly translate technical product releases, competitive intelligence, and marketing initiatives into easy-to-digest, actionable sales content.
Measure the Magic: Establish clear enablement success metrics (like ramp time, conversion rates, and content usage) and analyze performance data in partnership with Revenue Operations to prove program impact and guide future investments.
Champion Readiness: Administer the BDR certification program, ensuring consistent skill application before reps are eligible for promotion.
Enablement Expert: You bring 3+ years of experience in Sales Enablement, Revenue Enablement, or a similar training and development role, with a strong, dedicated focus on the Business Development/SDR function.
Former Sales Star: You possess a proven track record of success as a top-performing BDR or Junior Account Executive earlier in your career.
Prospecting Pro: You have a deep understanding of the BDR motion, modern prospecting techniques, and the absolute best practices for high-velocity pipeline generation.
Captivating Communicator: You showcase exceptional presentation, facilitation, and public speaking skills, with the undeniable ability to command a room (whether virtual or in-person).
Tech Stack Savvy: You boast strong, hands-on experience with modern sales engagement platforms and CRM systems, with a strong preference for Salesforce.
Project Mastermind: You leverage stellar project management and organizational skills to flawlessly manage multiple large-scale projects simultaneously.
Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.
Our Total Rewards Philosophy centers around three core areas to reward and care for our People:
Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.
Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.
Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.
Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.
Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.
Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!
Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!
Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.
At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world.
Docebo is an Equal Employment Opportunity employer. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.
As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.
Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to recruiting_accommodations@docebo.com. The email should also include the position you’re interested in.
","descriptionPlain":"Artificial Intelligence. Actual Impact.\n\nAt Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.\n\n\n\n\nWe’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.\n\n\n\n\nSo… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.\n\n\n\nAt Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses. We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. \n\nAt Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive. So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.\n\n\n\nTHE ADVENTURE AHEAD 🚀\n\nStep into a high-impact, hands-on role as our Enablement Lead, Business Development, where you will be the dedicated strategic partner responsible for elevating the performance and productivity of our global BDR and SDR teams! You will own the full enablement lifecycle, transforming how we onboard, train, and develop top-tier sales talent from day one through continuous content mastery. Sitting at the exciting intersection of Marketing, Sales Leadership, Product Marketing, and Revenue Operations, you will build the foundational skills our reps need to dominate the market. Get ready to empower our team to hit their targets faster and drive our go-to-market strategy to new, thrilling heights!\n\n\n\nTHE DAY-TO-DAY 🗓️\n\n - Architect the Future: Design, own, and execute a best-in-class 30/60/90-day onboarding program that quickly accelerates new BDRs to full productivity.\n\n - Command the Classroom: Conduct engaging, hands-on training sessions covering cold calling, prospecting strategies, objection handling, discovery techniques, and mastery of our tech stack (including Salesforce, Outreach, and LinkedIn Navigator).\n\n - Drive the Coaching Culture: Partner with BDR Leadership and Subject Matter Experts to identify skill gaps, facilitating targeted workshops and coaching sessions that drive continuous performance improvement.\n\n - Curate the Arsenal: Organize and maintain a centralized content repository packed with tailored sales playbooks, scripts, email templates, and battle cards to meet the BDR team’s exact needs.\n\n - Bridge the Gap: Collaborate with Product Marketing to seamlessly translate technical product releases, competitive intelligence, and marketing initiatives into easy-to-digest, actionable sales content.\n\n - Measure the Magic: Establish clear enablement success metrics (like ramp time, conversion rates, and content usage) and analyze performance data in partnership with Revenue Operations to prove program impact and guide future investments.\n\n - Champion Readiness: Administer the BDR certification program, ensuring consistent skill application before reps are eligible for promotion.\n\n\n\nYOUR SUPERPOWERS 🦸♀️\n\n - Enablement Expert: You bring 3+ years of experience in Sales Enablement, Revenue Enablement, or a similar training and development role, with a strong, dedicated focus on the Business Development/SDR function.\n\n - Former Sales Star: You possess a proven track record of success as a top-performing BDR or Junior Account Executive earlier in your career.\n\n - Prospecting Pro: You have a deep understanding of the BDR motion, modern prospecting techniques, and the absolute best practices for high-velocity pipeline generation.\n\n - Captivating Communicator: You showcase exceptional presentation, facilitation, and public speaking skills, with the undeniable ability to command a room (whether virtual or in-person).\n\n - Tech Stack Savvy: You boast strong, hands-on experience with modern sales engagement platforms and CRM systems, with a strong preference for Salesforce.\n\n - Project Mastermind: You leverage stellar project management and organizational skills to flawlessly manage multiple large-scale projects simultaneously.\n\n\n\n\nOUR HYBRID WORK PHILOSOPHY 🤝\n\nGreat work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.\n\n\n\n\nOUR TOTAL REWARDS PHILOSOPHY 🎉\n\nOur Total Rewards Philosophy centers around three core areas to reward and care for our People:\n\n - Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.\n\n - Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.\n\n - Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.\n \n\n\n\n\nOUR PROMISE TO YOU 😍\n\n - Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.\n\n - Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.\n\n - Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!\n\n - Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!\n\n - Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.\n\n\n\n\nABOUT DOCEBO 💙\n\nAt Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO https://www.docebo.inc/home/default.aspx), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world. \n\n\n\nDocebo is an Equal Employment Opportunity employer https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.\n\nAs a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.\n\nAny individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to recruiting_accommodations@docebo.com. The email should also include the position you’re interested in."},{"id":"f9d53019-bec8-4b29-88c9-2514baefc3eb","title":"Senior Solutions Consultant (DACH)","department":"Revenue","team":"Solutions Consulting","employmentType":"FullTime","location":"Remote Germany","secondaryLocations":[],"publishedAt":"2026-04-30T14:36:33.933+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"Germany"}},"jobUrl":"https://jobs.ashbyhq.com/docebo/f9d53019-bec8-4b29-88c9-2514baefc3eb","applyUrl":"https://jobs.ashbyhq.com/docebo/f9d53019-bec8-4b29-88c9-2514baefc3eb/application","descriptionHtml":"Artificial Intelligence. Actual Impact.
At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.
We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.
So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.
Remote Exception: Docebo is a hybrid workplace, with employees expected to work 3 days per week from our offices. However, due to the niche skill set required for this role, we are opening this position to remote candidates as an exception to our standard workplace policy.
As a Senior Solutions Consultant, you are the strategic architect behind Docebo’s most complex, high-stakes enterprise victories. You will navigate multi-stakeholder landscapes and engage executive suites to turn sophisticated technical requirements into transformative learning visions. This isn't just about demos; it's about owning the technical win and serving as a launchpad for your future as a Principal leader or People Manager.
Command the Room: Lead solution design and customer engagement on high-value enterprise opportunities that demand both technical grit and organisational savvy.
Influence the C-Suite: Engage confidently with VP and C-level stakeholders, expertly navigating political dynamics and complex objections to position Docebo as a strategic partner.
Master the Discovery: Drive deep, multi-threaded discovery sessions to uncover the hidden decision-makers and unstated business requirements that others often miss.
Strategize to Win: Act as a high-level advisor to Account Executives, helping them navigate complex organizations and build ironclad business cases against the competition.
Bridge the Gap: Build trusted partnerships with Product, Marketing, and CS teams to ensure our deal intelligence informs Docebo’s broader global strategy.
Elevate the Team: Support the growth of junior SCs through deal coaching and the creation of high-impact playbooks and reusable assets.
Enterprise Veteran: You bring previous of experience in pre-sales or solutions consulting, specifically within the enterprise SaaS landscape.
Multilingual Mastery: You possess full professional fluency in English and German, and any additional European languages are a major plus!
Learning Tech Guru: You possess deep knowledge of the LMS/learning technology industry, ideally with a background in HCM or talent intelligence.
Architectural Excellence: You have a strong technical pulse on enterprise architecture, APIs, SSO, and HRIS integrations.
Executive Storyteller: You have mastered the art of whiteboarding and storytelling, making complex technical solutions feel simple and inspiring to executive audiences.
Strategic Navigator: You thrive in ambiguity and have a proven instinct for winning multi-stakeholder deals in a competitive market.
Collaborative Mentor: You are a natural leader who enjoys sharing knowledge and setting the bar for excellence across the entire SC organisation.
Industry Specialist: You hold deep vertical expertise in a specific industry or use case that aligns with Docebo's core market.
Integration Expert: You have advanced familiarity with skills taxonomies and complex HRIS ecosystem mapping.
Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.
Our Total Rewards Philosophy centers around three core areas to reward and care for our People:
Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.
Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.
Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.
Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.
Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.
Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!
Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!
Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.
At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world.
Docebo is an Equal Employment Opportunity employer. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.
As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.
Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to recruiting_accommodations@docebo.com. The email should also include the position you’re interested in.
","descriptionPlain":"Artificial Intelligence. Actual Impact.\n\nAt Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.\n\n\n\n\nWe’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.\n\n\n\n\nSo… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.\n\n\n\nRemote Exception: Docebo is a hybrid workplace, with employees expected to work 3 days per week from our offices. However, due to the niche skill set required for this role, we are opening this position to remote candidates as an exception to our standard workplace policy.\n\n\n\n\n🏔️ THE ADVENTURE AHEAD\n\nAs a Senior Solutions Consultant, you are the strategic architect behind Docebo’s most complex, high-stakes enterprise victories. You will navigate multi-stakeholder landscapes and engage executive suites to turn sophisticated technical requirements into transformative learning visions. This isn't just about demos; it's about owning the technical win and serving as a launchpad for your future as a Principal leader or People Manager.\n\n \n\n\n📅 THE DAY-TO-DAY\n\n - Command the Room: Lead solution design and customer engagement on high-value enterprise opportunities that demand both technical grit and organisational savvy.\n\n - Influence the C-Suite: Engage confidently with VP and C-level stakeholders, expertly navigating political dynamics and complex objections to position Docebo as a strategic partner.\n\n - Master the Discovery: Drive deep, multi-threaded discovery sessions to uncover the hidden decision-makers and unstated business requirements that others often miss.\n\n - Strategize to Win: Act as a high-level advisor to Account Executives, helping them navigate complex organizations and build ironclad business cases against the competition.\n\n - Bridge the Gap: Build trusted partnerships with Product, Marketing, and CS teams to ensure our deal intelligence informs Docebo’s broader global strategy.\n\n - Elevate the Team: Support the growth of junior SCs through deal coaching and the creation of high-impact playbooks and reusable assets.\n\n \n\n\n⚡ YOUR SUPERPOWERS\n\n - Enterprise Veteran: You bring previous of experience in pre-sales or solutions consulting, specifically within the enterprise SaaS landscape.\n\n - Multilingual Mastery: You possess full professional fluency in English and German, and any additional European languages are a major plus!\n\n - Learning Tech Guru: You possess deep knowledge of the LMS/learning technology industry, ideally with a background in HCM or talent intelligence.\n\n - Architectural Excellence: You have a strong technical pulse on enterprise architecture, APIs, SSO, and HRIS integrations.\n\n - Executive Storyteller: You have mastered the art of whiteboarding and storytelling, making complex technical solutions feel simple and inspiring to executive audiences.\n\n - Strategic Navigator: You thrive in ambiguity and have a proven instinct for winning multi-stakeholder deals in a competitive market.\n\n - Collaborative Mentor: You are a natural leader who enjoys sharing knowledge and setting the bar for excellence across the entire SC organisation.\n\n \n\n\n🏆 BONUS POINTS\n\n - Industry Specialist: You hold deep vertical expertise in a specific industry or use case that aligns with Docebo's core market.\n\n - Integration Expert: You have advanced familiarity with skills taxonomies and complex HRIS ecosystem mapping.\n \n \n\n\n\n\nOUR HYBRID WORK PHILOSOPHY 🤝\n\nGreat work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.\n\n\n\n\nOUR TOTAL REWARDS PHILOSOPHY 🎉\n\nOur Total Rewards Philosophy centers around three core areas to reward and care for our People:\n\n - Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.\n\n - Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.\n\n - Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.\n \n\n\n\n\nOUR PROMISE TO YOU 😍\n\n - Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.\n\n - Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.\n\n - Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!\n\n - Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!\n\n - Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.\n\n\n\n\nABOUT DOCEBO 💙\n\nAt Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO https://www.docebo.inc/home/default.aspx), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world. \n\n\n\nDocebo is an Equal Employment Opportunity employer https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.\n\nAs a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.\n\nAny individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to recruiting_accommodations@docebo.com. The email should also include the position you’re interested in."},{"id":"b72395d5-fbf7-4715-8844-54ceb327cab0","title":"Governance, Risk & Compliance Analyst II","department":"Information Technology and Security","team":"Security","employmentType":"FullTime","location":"Toronto, Ontario","secondaryLocations":[],"publishedAt":"2026-06-11T14:24:13.045+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"M5J 1R7","addressRegion":"Ontario","streetAddress":"55 York Street, 12th Floor","addressCountry":"Canada","addressLocality":"Toronto"}},"jobUrl":"https://jobs.ashbyhq.com/docebo/b72395d5-fbf7-4715-8844-54ceb327cab0","applyUrl":"https://jobs.ashbyhq.com/docebo/b72395d5-fbf7-4715-8844-54ceb327cab0/application","descriptionHtml":"Artificial Intelligence. Actual Impact.
At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.
We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.
So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.
The Governance, Risk & Compliance Analyst is a key contributor to Docebo's security and compliance program. This role supports the development and maintenance of our security framework, helping to ensure the company meets its regulatory obligations and effectively communicates its compliance standing to both internal and external stakeholders.
Working under the guidance of senior team members, this individual will assist in various governance, risk, and compliance activities. The role involves collaboration with teams across the organization, including Sales and Legal, to help address customer inquiries related to security and compliance. This position offers an opportunity to grow and learn within a dynamic security environment, contributing to the continuous improvement of our control environment.
Primary responsibilities, including but not limited to:
The responsibilities listed in this section are representative and not exhaustive. Additional duties may be assigned as needed.
Support Governance and Policy Management: Assist in the creation and maintenance of cybersecurity and privacy policies, standards, and control frameworks to help align with key industry regulations (e.g., PCI DSS, ISO 27001, SOC 2) and business goals.
Contribute to Risk Assessments: Participate in cybersecurity risk assessments across the organization by helping to identify and document potential risks. Support the monitoring and tracking of risk treatment plans under the supervision of senior GRC team members.
Assist with Audit Support: Provide support for internal and external audits (e.g., ISO 27001, SOC 2, PCI DSS) by gathering evidence, helping to coordinate with internal teams, and assisting in the management of audit-related tasks.
Aid in Vendor Risk Assessment: Assist the GRC team in evaluating the risks associated with third-party vendors by supporting the monitoring of their security controls and helping to maintain risk management reports.
Maintain Documentation and Reporting: Help maintain clear and organized documentation of compliance activities, including risk assessments, risk register, and control inventory and audit evidence. Assist in preparing reports on the GRC program's status for management.
Facilitate Cross-functional Collaboration: Work with various departments to support the implementation of security controls and help align compliance and security efforts with business objectives, guided by the GRC team.
Handle Customer Inquiries: Respond to customer security and privacy inquiries by helping to complete compliance questionnaires and contributing to RFIs and RFPs, ensuring that information is accurate and delivered in a timely manner to support the sales process.
What it takes to be successful:
To succeed as a Governance, Risk & Compliance Analyst, you should have a foundational understanding of security and compliance concepts and a strong desire to learn and grow in the field. A detail-oriented and organized approach is essential for supporting audits and managing documentation. Good communication skills are important, as you will be collaborating with different teams and assisting with customer inquiries. A proactive mindset and the ability to work effectively as part of a team will be key to your success in this role.
Education and Experience:
Typically 3+ years of relevant work experience.
Working experience IT Risk Management, Governance, or a similar Information Security role.
Experience supporting the development of security policies, risk assessments, or internal/external audit cycles for a SaaS company.
Familiarity with information security principles, trends, and best practices, particularly in cloud environments (e.g., AWS, Azure, GCloud).
Knowledge of GDPR requirements and other data privacy laws (eg: CCPA, PIPEDA).
Knowledge of ISO/IEC 27001, ISO/IEC 27017, ISO/IEC 27018, ISO/IEC 27701, ISO 9001, SOX, DORA, NIST CSF, and AICPA/ISAE 3000 SOC 2 & PCI DSS.
Familiarity with the FedRamp framework
Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.
Our Total Rewards Philosophy centers around three core areas to reward and care for our People:
Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.
Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.
Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.
Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.
Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.
Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!
Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!
Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.
At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world.
Docebo is an Equal Employment Opportunity employer. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.
As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.
Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to recruiting_accommodations@docebo.com. The email should also include the position you’re interested in.
","descriptionPlain":"Artificial Intelligence. Actual Impact.\n\nAt Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.\n\n\n\n\nWe’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.\n\n\n\n\nSo… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.\n\n\n\nThe Governance, Risk & Compliance Analyst is a key contributor to Docebo's security and compliance program. This role supports the development and maintenance of our security framework, helping to ensure the company meets its regulatory obligations and effectively communicates its compliance standing to both internal and external stakeholders.\n\nWorking under the guidance of senior team members, this individual will assist in various governance, risk, and compliance activities. The role involves collaboration with teams across the organization, including Sales and Legal, to help address customer inquiries related to security and compliance. This position offers an opportunity to grow and learn within a dynamic security environment, contributing to the continuous improvement of our control environment.\n\n\n\nPrimary responsibilities, including but not limited to:\n\nThe responsibilities listed in this section are representative and not exhaustive. Additional duties may be assigned as needed.\n\n - Support Governance and Policy Management: Assist in the creation and maintenance of cybersecurity and privacy policies, standards, and control frameworks to help align with key industry regulations (e.g., PCI DSS, ISO 27001, SOC 2) and business goals.\n\n - Contribute to Risk Assessments: Participate in cybersecurity risk assessments across the organization by helping to identify and document potential risks. Support the monitoring and tracking of risk treatment plans under the supervision of senior GRC team members.\n\n - Assist with Audit Support: Provide support for internal and external audits (e.g., ISO 27001, SOC 2, PCI DSS) by gathering evidence, helping to coordinate with internal teams, and assisting in the management of audit-related tasks.\n\n - Aid in Vendor Risk Assessment: Assist the GRC team in evaluating the risks associated with third-party vendors by supporting the monitoring of their security controls and helping to maintain risk management reports.\n\n - Maintain Documentation and Reporting: Help maintain clear and organized documentation of compliance activities, including risk assessments, risk register, and control inventory and audit evidence. Assist in preparing reports on the GRC program's status for management.\n\n - Facilitate Cross-functional Collaboration: Work with various departments to support the implementation of security controls and help align compliance and security efforts with business objectives, guided by the GRC team.\n\n - Handle Customer Inquiries: Respond to customer security and privacy inquiries by helping to complete compliance questionnaires and contributing to RFIs and RFPs, ensuring that information is accurate and delivered in a timely manner to support the sales process.\n \n\nWhat it takes to be successful:\n\nTo succeed as a Governance, Risk & Compliance Analyst, you should have a foundational understanding of security and compliance concepts and a strong desire to learn and grow in the field. A detail-oriented and organized approach is essential for supporting audits and managing documentation. Good communication skills are important, as you will be collaborating with different teams and assisting with customer inquiries. A proactive mindset and the ability to work effectively as part of a team will be key to your success in this role.\n\n\nEducation and Experience:\n\n - Typically 3+ years of relevant work experience.\n\n - Working experience IT Risk Management, Governance, or a similar Information Security role.\n\n - Experience supporting the development of security policies, risk assessments, or internal/external audit cycles for a SaaS company.\n\n - Familiarity with information security principles, trends, and best practices, particularly in cloud environments (e.g., AWS, Azure, GCloud).\n\n - Knowledge of GDPR requirements and other data privacy laws (eg: CCPA, PIPEDA).\n\n - Knowledge of ISO/IEC 27001, ISO/IEC 27017, ISO/IEC 27018, ISO/IEC 27701, ISO 9001, SOX, DORA, NIST CSF, and AICPA/ISAE 3000 SOC 2 & PCI DSS.\n\n - Familiarity with the FedRamp framework\n\n\n\n\nOUR HYBRID WORK PHILOSOPHY 🤝\n\nGreat work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.\n\n\n\n\nOUR TOTAL REWARDS PHILOSOPHY 🎉\n\nOur Total Rewards Philosophy centers around three core areas to reward and care for our People:\n\n - Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.\n\n - Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.\n\n - Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.\n \n\n\n\n\nOUR PROMISE TO YOU 😍\n\n - Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.\n\n - Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.\n\n - Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!\n\n - Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!\n\n - Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.\n\n\n\n\nABOUT DOCEBO 💙\n\nAt Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO https://www.docebo.inc/home/default.aspx), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world. \n\n\n\nDocebo is an Equal Employment Opportunity employer https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.\n\nAs a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.\n\nAny individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to recruiting_accommodations@docebo.com. The email should also include the position you’re interested in."},{"id":"a5058f50-9459-4a27-8b24-551f47b3003c","title":"Senior Customer Success Manager","department":"Revenue","team":"Customer Success","employmentType":"FullTime","location":"Remote Canada","secondaryLocations":[{"location":"Remote USA","address":{"postalAddress":{"addressCountry":"United States"}}}],"publishedAt":"2026-05-08T16:23:14.171+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"Canada"}},"jobUrl":"https://jobs.ashbyhq.com/docebo/a5058f50-9459-4a27-8b24-551f47b3003c","applyUrl":"https://jobs.ashbyhq.com/docebo/a5058f50-9459-4a27-8b24-551f47b3003c/application","descriptionHtml":"Artificial Intelligence. Actual Impact.
At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.
We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.
So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.
Remote Exception: Docebo is a hybrid workplace requiring 3 days a week in our offices. However, due to the niche skill set required for this role, we have opened this role to remote candidates as an exception to our standard policy.
As a Senior Customer Success Manager, you are the ultimate architect of the customer journey, turning complex business goals into reality through our AI-powered platform. You won’t just manage accounts; you will be a visionary consultant, using empathy and innovation to transform training into a true superpower for global brands. By mastering the art of the \"Raving Fan,\" you will directly influence the future of learning and ensure our customers don't just succeed—they thrive.
Champion Retention: Own the lifecycle of your portfolio by proactively reducing churn and driving deep product adoption that leads to long-term loyalty.
Inspire Innovation: Educate and excite customers with industry best practices and creative solutions that turn their business hurdles into success stories.
Act as a Trusted Advisor: Cultivate deep-rooted relationships as a customer advocate, ensuring every touchpoint across their journey is seamless and high-impact.
Master the Tech: Become an elite product expert, confidently explaining technical nuances and delivering high-level presentations that showcase our platform's value.
Engineer Success KPIs: Partner with customers to define, configure, and monitor key performance indicators that prove the tangible value of their investment.
Fuel Growth: Collaborate across Sales and Account Management to identify upsell opportunities, ensuring our customers always have the right tools to scale.
Build Advocacy: Identify and nurture customer champions who are eager to share their success stories through Docebo’s global marketing initiatives.
The Seasoned Pro: You bring 5-9 years of experience in SaaS, specifically managing renewable books of business and driving customer satisfaction.
Technical Fluency: You have a solid grasp of enterprise systems (SSO, CRM, HRIS) and a foundational understanding of HTML, CSS, and Javascript.
L&D Expertise: You possess a deep knowledge of LMS administration, instructional design principles, and the latest trends in the learning and development space.
The Strategic Consultant: You use logic, data analysis, and wisdom to make sound, timely decisions and find innovative solutions for complex problems.
Empathetic Communicator: You excel at building rapport and demonstrate a high degree of empathy while balancing the needs of the customer with business objectives.
Data-Driven Mindset: You have a strong ability to analyze usage metrics and key data points to drive meaningful executive conversations and strategy.
Culture Catalyst: You maintain an upbeat, positive mindset and thrive in a collaborative environment where you share knowledge freely.
Platform Mastery: Previous experience specifically within HR or LMS technologies and proficiency in Salesforce CRM.
Versatile Experience: A background as a Customer Success Specialist or Business Consultant in a fast-paced tech environment.
Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.
Our Total Rewards Philosophy centers around three core areas to reward and care for our People:
Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.
Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.
Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.
Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.
Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.
Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!
Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!
Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.
At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world.
Docebo is an Equal Employment Opportunity employer. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.
As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.
Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to recruiting_accommodations@docebo.com. The email should also include the position you’re interested in.
","descriptionPlain":"Artificial Intelligence. Actual Impact.\n\nAt Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.\n\n\n\n\nWe’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.\n\n\n\n\nSo… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.\n\n\n\nRemote Exception: Docebo is a hybrid workplace requiring 3 days a week in our offices. However, due to the niche skill set required for this role, we have opened this role to remote candidates as an exception to our standard policy.\n\n\n\n\nTHE ADVENTURE AHEAD 🚀\n\nAs a Senior Customer Success Manager, you are the ultimate architect of the customer journey, turning complex business goals into reality through our AI-powered platform. You won’t just manage accounts; you will be a visionary consultant, using empathy and innovation to transform training into a true superpower for global brands. By mastering the art of the \"Raving Fan,\" you will directly influence the future of learning and ensure our customers don't just succeed—they thrive.\n\n\n\n\nTHE DAY-TO-DAY 📅\n\n - Champion Retention: Own the lifecycle of your portfolio by proactively reducing churn and driving deep product adoption that leads to long-term loyalty.\n\n - Inspire Innovation: Educate and excite customers with industry best practices and creative solutions that turn their business hurdles into success stories.\n\n - Act as a Trusted Advisor: Cultivate deep-rooted relationships as a customer advocate, ensuring every touchpoint across their journey is seamless and high-impact.\n\n - Master the Tech: Become an elite product expert, confidently explaining technical nuances and delivering high-level presentations that showcase our platform's value.\n\n - Engineer Success KPIs: Partner with customers to define, configure, and monitor key performance indicators that prove the tangible value of their investment.\n\n - Fuel Growth: Collaborate across Sales and Account Management to identify upsell opportunities, ensuring our customers always have the right tools to scale.\n\n - Build Advocacy: Identify and nurture customer champions who are eager to share their success stories through Docebo’s global marketing initiatives.\n\n\nYOUR SUPERPOWERS ⚡\n\n - The Seasoned Pro: You bring 5-9 years of experience in SaaS, specifically managing renewable books of business and driving customer satisfaction.\n\n - Technical Fluency: You have a solid grasp of enterprise systems (SSO, CRM, HRIS) and a foundational understanding of HTML, CSS, and Javascript.\n\n - L&D Expertise: You possess a deep knowledge of LMS administration, instructional design principles, and the latest trends in the learning and development space.\n\n - The Strategic Consultant: You use logic, data analysis, and wisdom to make sound, timely decisions and find innovative solutions for complex problems.\n\n - Empathetic Communicator: You excel at building rapport and demonstrate a high degree of empathy while balancing the needs of the customer with business objectives.\n\n - Data-Driven Mindset: You have a strong ability to analyze usage metrics and key data points to drive meaningful executive conversations and strategy.\n\n - Culture Catalyst: You maintain an upbeat, positive mindset and thrive in a collaborative environment where you share knowledge freely.\n\n\nBONUS POINTS 🌟\n\n - Platform Mastery: Previous experience specifically within HR or LMS technologies and proficiency in Salesforce CRM.\n\n - Versatile Experience: A background as a Customer Success Specialist or Business Consultant in a fast-paced tech environment.\n\n\n\n\nOUR HYBRID WORK PHILOSOPHY 🤝\n\nGreat work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.\n\n\n\n\nOUR TOTAL REWARDS PHILOSOPHY 🎉\n\nOur Total Rewards Philosophy centers around three core areas to reward and care for our People:\n\n - Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.\n\n - Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.\n\n - Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.\n \n\n\n\n\nOUR PROMISE TO YOU 😍\n\n - Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.\n\n - Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.\n\n - Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!\n\n - Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!\n\n - Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.\n\n\n\n\nABOUT DOCEBO 💙\n\nAt Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO https://www.docebo.inc/home/default.aspx), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world. \n\n\n\nDocebo is an Equal Employment Opportunity employer https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.\n\nAs a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.\n\nAny individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to recruiting_accommodations@docebo.com. The email should also include the position you’re interested in."},{"id":"972005e4-88f7-4778-b3a7-d41a7dbc565b","title":"Senior Product Engineer II - Node.js","department":"Engineering","team":"Product Engineering","employmentType":"FullTime","location":"Biassono, Italy","secondaryLocations":[{"location":"Milan, Italy","address":{"postalAddress":{"addressCountry":"Italy","addressLocality":"Milan"}}}],"publishedAt":"2026-06-10T12:40:39.958+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"20853","addressRegion":"MB","streetAddress":"Via Parco, 47","addressCountry":"Italy","addressLocality":"Biassono"}},"jobUrl":"https://jobs.ashbyhq.com/docebo/972005e4-88f7-4778-b3a7-d41a7dbc565b","applyUrl":"https://jobs.ashbyhq.com/docebo/972005e4-88f7-4778-b3a7-d41a7dbc565b/application","descriptionHtml":"Artificial Intelligence. Actual Impact.
At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.
We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.
So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.
🗺️ The Adventure Ahead
As the Senior Product Engineer II you play a pivotal role in Docebo Notification, Configuration, EE, Utilities development and product engineering team through highly complex technical challenges, requiring deep analytical and problem-solving skills. You will start with a unique blend of hands-on, high-impact development and technical leadership, evolving into a strategic orchestrator as your team grows to eliminate planning complexities and streamline cross-team communication. This isn't about just maintaining code; it’s about driving systemic efficiency, setting elite engineering standards, and transforming technical strategy into reality to fuel Docebo's growth.
Our Tech-Stack
We build modern, scalable, and resilient products. Our ecosystem is diverse, and we believe in leveraging the best tools for the job. In this role, your day-to-day will be mainly focused on Node.js development, while also maintaining and managing some of our existing PHP services. Here is a snapshot of our technology stack:
Core Backend: We power our services using PHP, Node.js (TypeScript), and Golang. We are also embracing Serverless architecture, leveraging it specifically for our newest modules and features to ensure maximum scalability and speed of innovation.
Frontend Ecosystem: Angular is our main framework for web applications, though some of our cross-functional teams build components using React.
Mobile Development: We deliver high-quality cross-platform mobile experiences powered entirely by React Native.
Cloud & DevOps: Our entire infrastructure is fully cloud-native and hosted on AWS.
Crush Complexity: Lead the analysis and resolution of complex technical issues by applying advanced knowledge and evaluating a variety of factors to determine the most effective methods and procedures.
Architect Innovation: Develop and implement innovative solutions to address intricate technical challenges, utilizing in-depth professional expertise and understanding of company objectives.
Elevate Talent: Mentor and guide team members in applying advanced concepts and techniques, fostering professional growth and ensuring the team’s work aligns with departmental goals.
Bridge the Disciplines: Collaborate closely with cross-functional teams, including Product Management and Testing, to ensure the successful integration of different disciplines and the effective execution of projects.
Advise and Lead: Act as a technical advisor on complex projects, occasionally stepping in for the Engineering Manager, to ensure that technical direction is consistent with company standards and objectives.
Drive Continuous Improvement: Evaluate and adapt complex models and procedures, guiding the development of new policies and ideas that enhance technical operations.
Own the Outcomes: Ensure that technical work is consistent with departmental objectives by applying judgment in selecting methods and evaluating outcomes.
Master the Stack: Exhibit advanced, wide-ranging experience and in-depth professional knowledge across both backend and frontend development.
Crush Complexity: Prove adept at resolving complex issues creatively and effectively, understanding the interrelationships of different disciplines.
Lead and Mentor: Demonstrate strong leadership abilities, focusing on mentoring team members and ensuring alignment with company objectives.
Bring the Experience: Leverage 7+ years of experience in software development, with significant experience in both backend and frontend technologies.
Technical Versatility: You bring proficiency in NodeJS and any frontend framework/libraries. Any experience with other languages like PHP, Python, Java or Golang is also valued but you are willing to work with NodeJS and Angular.
Drive Innovation: Apply a proven track record in leading and mentoring technical teams, with a demonstrated ability to develop and implement innovative technical solutions.
Navigate the Process: Utilize a strong understanding of complex software development processes and the ability to apply and adapt advanced techniques to achieve departmental objectives.
Decide with Precision: Practice excellent judgment and decision-making skills in selecting and evaluating methods and procedures for achieving results.
Shape the Future: Direct the application of existing principles and guide the development of new policies and ideas in a collaborative and cross-functional environment.
Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other, at either our Milan or Biassono location. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.
Our Total Rewards Philosophy centers around three core areas to reward and care for our People:
Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.
Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.
Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.
Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.
Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.
Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!
Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!
Fuel for Your Day: Receive a meal voucher for every working day, so you can focus on doing your best work while enjoying a meal that keeps you energized.
Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.
Artificial Intelligence. Actual Impact.
At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.
We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.
So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.
As a Senior Product Engineer I at Docebo, you aren't just writing code; you are the architect of a world-class SaaS platform that empowers millions to learn and grow. You’ll join a cross-functional team where your mission is to design and deploy solutions that push the boundaries of EdTech. By embracing \"Near Zero Handovers,\" you will have the autonomy to see your ideas move from a whiteboard concept to a global production environment. This is your chance to tackle complex technical challenges and leave a lasting mark on a product that is literally shaping the future of work.
Engineer Excellence: Design, implement, and deploy scalable software solutions that enhance the core functionality of our global SaaS platform.
Collaborate Without Borders: Partner closely with Product Managers, UX designers, and QA legends to turn visionary concepts into high-performing features.
Champion Code Quality: Write clean, efficient, and beautifully documented code while participating in peer reviews to keep our standards sky-high.
Crush Technical Debt: Proactively engage in refactoring efforts to boost system performance and ensure our codebase remains maintainable and modern.
Solve Complex Puzzles: Monitor and troubleshoot live applications, identifying and resolving issues quickly to ensure our users always have a smooth experience.
Live the Agile Life: Fully immerse yourself in sprint planning, daily stand-ups, and retrospectives to keep our momentum and goals perfectly aligned.
Experience: 4+ years of experience in Backend or Full Stack development.
Technical Versatility: You bring proficiency in PHP. Any experience with other languages like Java, Python, or JavaScript, is also valued but you are willing to work with PHP.
Agile Expertise: You thrive in Scrum environments and possess a clear understanding of CI/CD processes and rapid delivery.
Testing Mastery: You have a passion for automation and experience with testing frameworks to ensure high-velocity delivery.
Proactive Problem Solver: You have a \"can-do\" mindset and the diagnostic skills needed to fix complex issues with speed and efficiency.
Collaborative Spirit: You are a dedicated team player who communicates effectively and takes full accountability for your work.
DevOps DNA: Experience with Docker, Kubernetes, or Infrastructure as Code tools like Terraform.
Version Control Pro: Advanced knowledge of Git and modern development workflows.
Academic or Practical Foundation: You hold a Bachelor’s degree in Computer Science or Software Engineering (or have the equivalent \"in-the-trenches\" experience).
Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.
Our Total Rewards Philosophy centers around three core areas to reward and care for our People:
Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.
Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.
Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.
Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.
Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.
Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!
Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!
Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.
At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world.
Docebo is an Equal Employment Opportunity employer. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.
As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.
Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to recruiting_accommodations@docebo.com. The email should also include the position you’re interested in.
","descriptionPlain":"Artificial Intelligence. Actual Impact.\n\nAt Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.\n\n\n\n\nWe’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.\n\n\n\n\nSo… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.\n\n\n\n\n🗺️ THE ADVENTURE AHEAD\n\nAs a Senior Product Engineer I at Docebo, you aren't just writing code; you are the architect of a world-class SaaS platform that empowers millions to learn and grow. You’ll join a cross-functional team where your mission is to design and deploy solutions that push the boundaries of EdTech. By embracing \"Near Zero Handovers,\" you will have the autonomy to see your ideas move from a whiteboard concept to a global production environment. This is your chance to tackle complex technical challenges and leave a lasting mark on a product that is literally shaping the future of work.\n\n \n\n\n🛠️ THE DAY-TO-DAY\n\n - Engineer Excellence: Design, implement, and deploy scalable software solutions that enhance the core functionality of our global SaaS platform.\n\n - Collaborate Without Borders: Partner closely with Product Managers, UX designers, and QA legends to turn visionary concepts into high-performing features.\n\n - Champion Code Quality: Write clean, efficient, and beautifully documented code while participating in peer reviews to keep our standards sky-high.\n\n - Crush Technical Debt: Proactively engage in refactoring efforts to boost system performance and ensure our codebase remains maintainable and modern.\n\n - Solve Complex Puzzles: Monitor and troubleshoot live applications, identifying and resolving issues quickly to ensure our users always have a smooth experience.\n\n - Live the Agile Life: Fully immerse yourself in sprint planning, daily stand-ups, and retrospectives to keep our momentum and goals perfectly aligned.\n\n\n\n\n💪 YOUR SUPERPOWERS\n\n - Experience: 4+ years of experience in Backend or Full Stack development.\n\n - Technical Versatility: You bring proficiency in PHP. Any experience with other languages like Java, Python, or JavaScript, is also valued but you are willing to work with PHP.\n\n - Agile Expertise: You thrive in Scrum environments and possess a clear understanding of CI/CD processes and rapid delivery.\n\n - Testing Mastery: You have a passion for automation and experience with testing frameworks to ensure high-velocity delivery.\n\n - Proactive Problem Solver: You have a \"can-do\" mindset and the diagnostic skills needed to fix complex issues with speed and efficiency.\n\n - Collaborative Spirit: You are a dedicated team player who communicates effectively and takes full accountability for your work.\n\n\n\n\n🌟 BONUS POINTS\n\n - DevOps DNA: Experience with Docker, Kubernetes, or Infrastructure as Code tools like Terraform.\n\n - Version Control Pro: Advanced knowledge of Git and modern development workflows.\n\n - Academic or Practical Foundation: You hold a Bachelor’s degree in Computer Science or Software Engineering (or have the equivalent \"in-the-trenches\" experience).\n\n\n\n\nOUR HYBRID WORK PHILOSOPHY 🤝\n\nGreat work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.\n\n\n\n\nOUR TOTAL REWARDS PHILOSOPHY 🎉\n\nOur Total Rewards Philosophy centers around three core areas to reward and care for our People:\n\n - Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.\n\n - Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.\n\n - Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.\n \n\n\n\n\nOUR PROMISE TO YOU 😍\n\n - Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.\n\n - Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.\n\n - Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!\n\n - Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!\n\n - Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.\n\n\n\n\nABOUT DOCEBO 💙\n\nAt Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO https://www.docebo.inc/home/default.aspx), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world. \n\n\n\nDocebo is an Equal Employment Opportunity employer https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.\n\nAs a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.\n\nAny individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to recruiting_accommodations@docebo.com. The email should also include the position you’re interested in."},{"id":"6d58c2aa-9ef4-498c-985b-25c0343293ec","title":"Technical Account Manager, Public Sector","department":"Product","team":"Solutions Architecture","employmentType":"FullTime","location":"Remote USA","secondaryLocations":[],"publishedAt":"2026-06-01T20:14:42.362+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/docebo/6d58c2aa-9ef4-498c-985b-25c0343293ec","applyUrl":"https://jobs.ashbyhq.com/docebo/6d58c2aa-9ef4-498c-985b-25c0343293ec/application","descriptionHtml":"Artificial Intelligence. Actual Impact.
At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.
We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.
So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.
Please note that this is a U.S. remote position and an exception to our hybrid work policy. Due to the nature of our public sector customers, this role requires successful completion of background checks, which may be required periodically throughout employment.
As a Technical Account Manager, your mission is to build, grow, and deepen our customer relationships to ensure they achieve unparalleled success with Docebo. You will act as the ultimate strategic and technical bridge, translating complex public sector workflows into high-impact initiatives that leverage Docebo as their core technology driver. By turning high-level business goals into long-term technical realities, you will eliminate friction, mitigate risks, and elevate every single customer into a lifelong partner.
Please note that this is a U.S. remote position and an exception to our hybrid work policy.
Architect the Future: Translate customer business goals and eLearning objectives into long-term technical strategies that unlock the full potential of Docebo's capabilities.
Own the Relationship: Take complete technical ownership of the Docebo-customer relationship, partnering closely with the Account Team to drive overall account health, customer growth, and long-term satisfaction.
Command the Room: Create and deliver high-impact presentations regarding performance and contractual SLAs directly to customer senior and executive management.
Guard the Platform: Continuously monitor and assess technical health across critical areas—including API usage, integrations, custom modules, and login/session trends—to preemptively mitigate risks.
Champion Efficiency: Collaborate with internal Premium Advisors to analyze support case patterns, identifying systemic workarounds and recommending improvements to enhance long-term platform health.
Innovate through Pilots: Support the preparation and execution of small proof-of-concept projects, testing out cutting-edge scenarios with stakeholders before rolling them out organization-wide.
Bridge the Gap: Serve as the central technical liaison between customer executive stakeholders and internal Docebo teams to run point during critical events and align future product roadmaps.
SaaS Troubleshooting Veteran: Bring 5+ years of hands-on technical troubleshooting experience coupled with 2+ years managing enterprise or large accounts within a SaaS environment.
Public Sector Navigator: Proven experience working within the United States public sector (government, education, or highly regulated institutional environments) with a solid grasp of their unique compliance and procurement structures.
Technical Translator: Masterful communication and presentation skills, with a proven ability to distill highly complex, technical jargon into clear, value-driven solutions for executive and non-technical stakeholders.
Web Technology Fluent: Possess a solid working knowledge of front-end web technologies (JavaScript, CSS, HTML, RESTful APIs) along with back-end development practices, OAuth 2.0, and SAML Single Sign-On protocols.
Data & Integration Specialist: Proficient in at least two of the following technical domains: creating/executing SQL queries, utilizing iPaaS technology (e.g., Workato, Zapier), or building BI reporting tools (e.g., Snowflake, Tableau, Looker, Power BI).
Proactive Risk Mitigator: A strong project management mindset combined with an analytical, process-oriented approach to forecasting product release impacts and advising customers on testing readiness.
Globally Mobile: Ready and willing to step out into the field with the ability to travel internationally (with notice) up to 25% of the time.
Cloud Certified: Holding an active AWS Product Certification is a massive plus.
LMS & HCM Insider: Previous industry experience working within e-Learning, Learning Management Systems, or Human Capital Management platforms.
Scalability Expert: Prior experience consulting on or supporting large-scale platform performance, uptime, and scalability.
Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.
Our Total Rewards Philosophy centers around three core areas to reward and care for our People:
Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.
Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.
Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.
Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.
Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.
Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!
Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!
Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.
At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world.
Docebo is an Equal Employment Opportunity employer. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.
As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.
Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to recruiting_accommodations@docebo.com. The email should also include the position you’re interested in.
","descriptionPlain":"Artificial Intelligence. Actual Impact.\n\nAt Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.\n\n\n\n\nWe’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.\n\n\n\n\nSo… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.\n\n\n\nPlease note that this is a U.S. remote position and an exception to our hybrid work policy. Due to the nature of our public sector customers, this role requires successful completion of background checks, which may be required periodically throughout employment.\n\n\n\n\nTHE ADVENTURE AHEAD 🚀\n\nAs a Technical Account Manager, your mission is to build, grow, and deepen our customer relationships to ensure they achieve unparalleled success with Docebo. You will act as the ultimate strategic and technical bridge, translating complex public sector workflows into high-impact initiatives that leverage Docebo as their core technology driver. By turning high-level business goals into long-term technical realities, you will eliminate friction, mitigate risks, and elevate every single customer into a lifelong partner.\n\nPlease note that this is a U.S. remote position and an exception to our hybrid work policy.\n\n\nTHE DAY-TO-DAY 🗓️\n\n - Architect the Future: Translate customer business goals and eLearning objectives into long-term technical strategies that unlock the full potential of Docebo's capabilities.\n\n - Own the Relationship: Take complete technical ownership of the Docebo-customer relationship, partnering closely with the Account Team to drive overall account health, customer growth, and long-term satisfaction.\n\n - Command the Room: Create and deliver high-impact presentations regarding performance and contractual SLAs directly to customer senior and executive management.\n\n - Guard the Platform: Continuously monitor and assess technical health across critical areas—including API usage, integrations, custom modules, and login/session trends—to preemptively mitigate risks.\n\n - Champion Efficiency: Collaborate with internal Premium Advisors to analyze support case patterns, identifying systemic workarounds and recommending improvements to enhance long-term platform health.\n\n - Innovate through Pilots: Support the preparation and execution of small proof-of-concept projects, testing out cutting-edge scenarios with stakeholders before rolling them out organization-wide.\n\n - Bridge the Gap: Serve as the central technical liaison between customer executive stakeholders and internal Docebo teams to run point during critical events and align future product roadmaps.\n\n\nYOUR SUPERPOWERS ⚡\n\n - SaaS Troubleshooting Veteran: Bring 5+ years of hands-on technical troubleshooting experience coupled with 2+ years managing enterprise or large accounts within a SaaS environment.\n\n - Public Sector Navigator: Proven experience working within the United States public sector (government, education, or highly regulated institutional environments) with a solid grasp of their unique compliance and procurement structures.\n\n - Technical Translator: Masterful communication and presentation skills, with a proven ability to distill highly complex, technical jargon into clear, value-driven solutions for executive and non-technical stakeholders.\n\n - Web Technology Fluent: Possess a solid working knowledge of front-end web technologies (JavaScript, CSS, HTML, RESTful APIs) along with back-end development practices, OAuth 2.0, and SAML Single Sign-On protocols.\n\n - Data & Integration Specialist: Proficient in at least two of the following technical domains: creating/executing SQL queries, utilizing iPaaS technology (e.g., Workato, Zapier), or building BI reporting tools (e.g., Snowflake, Tableau, Looker, Power BI).\n\n - Proactive Risk Mitigator: A strong project management mindset combined with an analytical, process-oriented approach to forecasting product release impacts and advising customers on testing readiness.\n\n - Globally Mobile: Ready and willing to step out into the field with the ability to travel internationally (with notice) up to 25% of the time.\n\n\nBONUS POINTS (OPTIONAL) 🎯\n\n - Cloud Certified: Holding an active AWS Product Certification is a massive plus.\n\n - LMS & HCM Insider: Previous industry experience working within e-Learning, Learning Management Systems, or Human Capital Management platforms.\n\n - Scalability Expert: Prior experience consulting on or supporting large-scale platform performance, uptime, and scalability.\n\n\n\n\nOUR HYBRID WORK PHILOSOPHY 🤝\n\nGreat work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.\n\n\n\n\nOUR TOTAL REWARDS PHILOSOPHY 🎉\n\nOur Total Rewards Philosophy centers around three core areas to reward and care for our People:\n\n - Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.\n\n - Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.\n\n - Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.\n \n\n\n\n\nOUR PROMISE TO YOU 😍\n\n - Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.\n\n - Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.\n\n - Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!\n\n - Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!\n\n - Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.\n\n\n\n\nABOUT DOCEBO 💙\n\nAt Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO https://www.docebo.inc/home/default.aspx), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world. \n\n\n\nDocebo is an Equal Employment Opportunity employer https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.\n\nAs a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.\n\nAny individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to recruiting_accommodations@docebo.com. The email should also include the position you’re interested in."},{"id":"ca7d750a-29a1-4687-b344-b7afedf28f5f","title":"Data Analyst ","department":"Engineering","team":"Data and Analytics","employmentType":"FullTime","location":"Toronto, Ontario","secondaryLocations":[],"publishedAt":"2026-06-16T12:20:57.898+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"M5J 1R7","addressRegion":"Ontario","streetAddress":"55 York Street, 12th Floor","addressCountry":"Canada","addressLocality":"Toronto"}},"jobUrl":"https://jobs.ashbyhq.com/docebo/ca7d750a-29a1-4687-b344-b7afedf28f5f","applyUrl":"https://jobs.ashbyhq.com/docebo/ca7d750a-29a1-4687-b344-b7afedf28f5f/application","descriptionHtml":"Artificial Intelligence. Actual Impact.
At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.
We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.
So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.
As a Data Analyst within the Product Engineering family, you will hold the keys to transforming raw information into the strategic compass that guides our entire organization. Reporting to the Manager of Data Analytics, your mission is to leverage company-wide data to generate actionable insights and build beautiful visualizations that enhance performance across the business. You will act as a critical collaborator with the Data team, serving as a vital contributor to our core data-driven decision-making processes while ensuring the ultimate accuracy and reliability of our data. This is your opportunity to turn complex datasets into a superpower that drives impactful, real-world business outcomes.
Decode the Data: Manipulate and analyze various complex datasets to uncover actionable insights and support key business decisions across the company.
Architect the Visuals: Design and deploy interactive dashboards using advanced data visualization tools to clearly visualize data and track performance metrics.
Bridge the Teams: Partner closely with the Data team and cross-functional teams across the organization to deeply understand business requirements and deliver tailored analytical solutions.
Predict the Future: Conduct advanced analytics, including predictive modeling, correlation analysis, and statistical evaluations to identify upcoming trends and strategic opportunities.
Guard the Governance: Implement rigorous data validation and governance processes to maintain the absolute highest standards of data accuracy and reliability.
Streamline and Automate: Reverse engineer data requirements to help Data Engineers streamline and automate data collection, processing, and reporting to improve efficiency and scalability.
Champion Clarity: Translate complex data into clear insights and actionable recommendations to improve business strategies, delivering findings through effective verbal and written communication for both technical and non-technical audiences.
Master the Databases: Query and manage databases with precision, utilizing tools and languages like SQL and Snowflake to extract and manipulate data for analysis.
Optimize the Engine: Continuously refine and improve reporting systems and workflows to align seamlessly with evolving business needs
The Data Track Record: 3+ years of proven experience in business intelligence, data analysis, or reporting, showing a passion for solving business problems through data.
The Academic Foundation: Bachelor’s degree in Computer Science, Finance, Economics, Analytics, Business, Math, Statistics, or a related field.
The Tech Toolkit: Strong SQL and Python skills, with a proficiency in data visualization tools and their advanced functionalities (experience with Snowflake is a big plus!).
The Math Magician: Deep expertise in statistical analysis, data pivots, predictive modeling, and designing scalable data solutions.
The Detail Detective: High attention to detail, a detail-oriented mindset, and an unyielding commitment to maintaining data accuracy and quality.
The Proactive Collaborator: A self-motivated, proactive individual with a collaborative mindset who thrives in a fast-paced environment and is driven by process improvement and innovation.
The Master Communicator: Strong communication skills with a proven ability to deliver analytical insights effectively to diverse, cross-functional audiences.
Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.
Our Total Rewards Philosophy centers around three core areas to reward and care for our People:
Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.
Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.
Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.
Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.
Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.
Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!
Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!
Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.
At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world.
Docebo is an Equal Employment Opportunity employer. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.
As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.
Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to recruiting_accommodations@docebo.com. The email should also include the position you’re interested in.
","descriptionPlain":"Artificial Intelligence. Actual Impact.\n\nAt Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.\n\n\n\n\nWe’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.\n\n\n\n\nSo… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.\n\n\n\n\nTHE ADVENTURE AHEAD 🚀\n\nAs a Data Analyst within the Product Engineering family, you will hold the keys to transforming raw information into the strategic compass that guides our entire organization. Reporting to the Manager of Data Analytics, your mission is to leverage company-wide data to generate actionable insights and build beautiful visualizations that enhance performance across the business. You will act as a critical collaborator with the Data team, serving as a vital contributor to our core data-driven decision-making processes while ensuring the ultimate accuracy and reliability of our data. This is your opportunity to turn complex datasets into a superpower that drives impactful, real-world business outcomes.\n\n\n\n\nTHE DAY-TO-DAY 📈\n\n - Decode the Data: Manipulate and analyze various complex datasets to uncover actionable insights and support key business decisions across the company.\n\n - Architect the Visuals: Design and deploy interactive dashboards using advanced data visualization tools to clearly visualize data and track performance metrics.\n\n - Bridge the Teams: Partner closely with the Data team and cross-functional teams across the organization to deeply understand business requirements and deliver tailored analytical solutions.\n\n - Predict the Future: Conduct advanced analytics, including predictive modeling, correlation analysis, and statistical evaluations to identify upcoming trends and strategic opportunities.\n\n - Guard the Governance: Implement rigorous data validation and governance processes to maintain the absolute highest standards of data accuracy and reliability.\n\n - Streamline and Automate: Reverse engineer data requirements to help Data Engineers streamline and automate data collection, processing, and reporting to improve efficiency and scalability.\n\n - Champion Clarity: Translate complex data into clear insights and actionable recommendations to improve business strategies, delivering findings through effective verbal and written communication for both technical and non-technical audiences.\n\n - Master the Databases: Query and manage databases with precision, utilizing tools and languages like SQL and Snowflake to extract and manipulate data for analysis.\n\n - Optimize the Engine: Continuously refine and improve reporting systems and workflows to align seamlessly with evolving business needs\n \n \n\n\nYOUR SUPERPOWERS ⚡\n\n - The Data Track Record: 3+ years of proven experience in business intelligence, data analysis, or reporting, showing a passion for solving business problems through data.\n\n - The Academic Foundation: Bachelor’s degree in Computer Science, Finance, Economics, Analytics, Business, Math, Statistics, or a related field.\n\n - The Tech Toolkit: Strong SQL and Python skills, with a proficiency in data visualization tools and their advanced functionalities (experience with Snowflake is a big plus!).\n\n - The Math Magician: Deep expertise in statistical analysis, data pivots, predictive modeling, and designing scalable data solutions.\n\n - The Detail Detective: High attention to detail, a detail-oriented mindset, and an unyielding commitment to maintaining data accuracy and quality.\n\n - The Proactive Collaborator: A self-motivated, proactive individual with a collaborative mindset who thrives in a fast-paced environment and is driven by process improvement and innovation.\n\n - The Master Communicator: Strong communication skills with a proven ability to deliver analytical insights effectively to diverse, cross-functional audiences.\n\n\n\n\nOUR HYBRID WORK PHILOSOPHY 🤝\n\nGreat work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.\n\n\n\n\nOUR TOTAL REWARDS PHILOSOPHY 🎉\n\nOur Total Rewards Philosophy centers around three core areas to reward and care for our People:\n\n - Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.\n\n - Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.\n\n - Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.\n \n\n\n\n\nOUR PROMISE TO YOU 😍\n\n - Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.\n\n - Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.\n\n - Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!\n\n - Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!\n\n - Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.\n\n\n\n\nABOUT DOCEBO 💙\n\nAt Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO https://www.docebo.inc/home/default.aspx), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world. \n\n\n\nDocebo is an Equal Employment Opportunity employer https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.\n\nAs a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.\n\nAny individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to recruiting_accommodations@docebo.com. The email should also include the position you’re interested in."},{"id":"2477dd0d-697e-4adf-8d1a-26da6c6283a2","title":"Senior Product Engineer I - Angular","department":"Engineering","team":"Product Engineering","employmentType":"FullTime","location":"Milan, Italy","secondaryLocations":[{"location":"Biassono, Italy","address":{"postalAddress":{"postalCode":"20853","addressRegion":"MB","streetAddress":"Via Parco, 47","addressCountry":"Italy","addressLocality":"Biassono"}}}],"publishedAt":"2026-06-22T15:09:47.760+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressCountry":"Italy","addressLocality":"Milan"}},"jobUrl":"https://jobs.ashbyhq.com/docebo/2477dd0d-697e-4adf-8d1a-26da6c6283a2","applyUrl":"https://jobs.ashbyhq.com/docebo/2477dd0d-697e-4adf-8d1a-26da6c6283a2/application","descriptionHtml":"Artificial Intelligence. Actual Impact.
At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.
We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.
So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.
As a Senior Product Engineer I at Docebo, you aren't just writing code; you are the architect of a world-class SaaS platform that empowers millions to learn and grow. You’ll join a cross-functional team where your mission is to design and deploy solutions that push the boundaries of EdTech around Embedded Learning and Companion. By embracing \"Near Zero Handovers,\" you will have the autonomy to see your ideas move from a whiteboard concept to a global production environment. This is your chance to tackle complex technical challenges and leave a lasting mark on a product that is literally shaping the future of work.
Our Tech-Stack
We build modern, scalable, and resilient products. Our ecosystem is diverse, and we believe in leveraging the best tools for the job. In this role, your day-to-day will be mainly focused on Angular development. Here is a snapshot of our technology stack:
Core Backend: We power our services using PHP, Node.js (TypeScript), and Golang. We are also embracing Serverless architecture, leveraging it specifically for our newest modules and features to ensure maximum scalability and speed of innovation.
Frontend Ecosystem: Angular is our main framework for web applications, though some of our cross-functional teams build components using React.
Mobile Development: We deliver high-quality cross-platform mobile experiences powered entirely by React Native.
Cloud & DevOps: Our entire infrastructure is fully cloud-native and hosted on AWS.
Engineer Excellence: Design, implement, and deploy scalable software solutions that enhance the core functionality of our global SaaS platform.
Collaborate Without Borders: Partner closely with Product Managers, UX designers, and QA legends to turn visionary concepts into high-performing features.
Champion Code Quality: Write clean, efficient, and beautifully documented code while participating in peer reviews to keep our standards sky-high.
Crush Technical Debt: Proactively engage in refactoring efforts to boost system performance and ensure our codebase remains maintainable and modern.
Solve Complex Puzzles: Monitor and troubleshoot live applications, identifying and resolving issues quickly to ensure our users always have a smooth experience.
Live the Agile Life: Fully immerse yourself in sprint planning, daily stand-ups, and retrospectives to keep our momentum and goals perfectly aligned.
Experience: 4+ years of experience in full-stack development, with a strong focus on the frontend
Technical Versatility: You bring proficiency in frontend technologies. Any experience with any frontend framework or library is also valued but you are willing to work with Angular.
Agile Expertise: You thrive in Scrum environments and possess a clear understanding of CI/CD processes and rapid delivery.
Testing Mastery: You have a passion for automation and experience with testing frameworks to ensure high-velocity delivery.
Proactive Problem Solver: You have a \"can-do\" mindset and the diagnostic skills needed to fix complex issues with speed and efficiency.
Collaborative Spirit: You are a dedicated team player who communicates effectively and takes full accountability for your work.
Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other, at either our Milan or Biassono location. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.
Our Total Rewards Philosophy centers around three core areas to reward and care for our People:
Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.
Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.
Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.
Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.
Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.
Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!
Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!
Fuel for Your Day: Receive a meal voucher for every working day, so you can focus on doing your best work while enjoying a meal that keeps you energized.
Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.
Artificial Intelligence. Actual Impact.
At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.
We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.
So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.
The Adventure Ahead 🗺️
As our Manager of Customer Success for SEEMEA and DACH, you are the strategic captain leading a high-performing team across these vibrant, diverse markets. You will transform complex customer challenges into educational victories, ensuring our clients throughout Southern and Eastern Europe, the Middle East, Africa, and German-speaking regions achieve massive business impact. Your mission is to foster a culture of excellence and local expertise, proving that with the right AI-powered learning strategy, our customers' potential is truly limitless.
The Day-to-Day 🛠️
Lead the Charge: Execute a high-impact Customer Success strategy that aligns perfectly with Docebo's global vision and specific SEEMEA/DACH regional objectives.
Coach for Greatness: Manage and mentor a team of Success professionals, providing the guidance and support they need to deliver exceptional customer experiences.
Measure What Matters: Define and monitor clear KPIs and metrics to track team performance and ensure we are consistently hitting our retention and growth targets.
Bridge the Borders: Foster a customer-centric culture that promotes knowledge sharing and collaboration across different geographical regions and internal departments.
Advocate for Success: Build and maintain deep relationships with key customers, acting as a strategic advisor to help them maximize their investment in Docebo.
Refine the Playbook: Develop and implement standardized processes and best practices that drive efficiency and scalability within our regional success operations.
Harness the Data: Utilize customer success platforms to monitor account health and proactively identify opportunities for process automation and improvement.
Your Superpowers 🦸
Proven Captain: You bring at least 3-5 years of leadership experience managing customer-facing teams, ideally within a B2B SaaS environment.
Linguistic Virtuoso: You are fully fluent in both Italian and English, enabling you to navigate complex business conversations and build rapport across the SEEMEA region effortlessly.
Strategic Architect: You have a proven track record of helping customers achieve business outcomes that naturally lead to upsell and cross-sell opportunities.
Global Collaborator: You are a self-driven, collaborative leader who can build strong relationships virtually and handle high-pressure situations with ease.
Empathetic Advisor: You demonstrate high emotional intelligence, balancing deep empathy for the customer with the commercial requirements of the Docebo relationship.
Tech Enthusiast: You hold a Bachelor’s degree (or equivalent) and possess a strong desire to master HR and LMS technologies.
Regional Explorer: You are ready and willing to travel (with notice) up to 25% of the time to engage with your team and customers across the region.
Bonus Points 🌟
Industry Veteran: Previous experience specifically within the Learning Management System (LMS) or HR technology space.
Process Pro: Familiarity with specific Customer Success automation tools or advanced CRM methodologies.
Multicultural Expert: Direct experience managing teams or customers specifically within the DACH (Germany, Austria, Switzerland) markets.
Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.
Our Total Rewards Philosophy centers around three core areas to reward and care for our People:
Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.
Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.
Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.
Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.
Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.
Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!
Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!
Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.
At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world.
Docebo is an Equal Employment Opportunity employer. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.
As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.
Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to recruiting_accommodations@docebo.com. The email should also include the position you’re interested in.
","descriptionPlain":"Artificial Intelligence. Actual Impact.\n\nAt Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.\n\n\n\n\nWe’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.\n\n\n\n\nSo… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.\n\n\n\nThe Adventure Ahead 🗺️\n\n \n\nAs our Manager of Customer Success for SEEMEA and DACH, you are the strategic captain leading a high-performing team across these vibrant, diverse markets. You will transform complex customer challenges into educational victories, ensuring our clients throughout Southern and Eastern Europe, the Middle East, Africa, and German-speaking regions achieve massive business impact. Your mission is to foster a culture of excellence and local expertise, proving that with the right AI-powered learning strategy, our customers' potential is truly limitless.\n\n\n\nThe Day-to-Day 🛠️\n\n \n\n - Lead the Charge: Execute a high-impact Customer Success strategy that aligns perfectly with Docebo's global vision and specific SEEMEA/DACH regional objectives.\n\n - Coach for Greatness: Manage and mentor a team of Success professionals, providing the guidance and support they need to deliver exceptional customer experiences.\n\n - Measure What Matters: Define and monitor clear KPIs and metrics to track team performance and ensure we are consistently hitting our retention and growth targets.\n\n - Bridge the Borders: Foster a customer-centric culture that promotes knowledge sharing and collaboration across different geographical regions and internal departments.\n\n - Advocate for Success: Build and maintain deep relationships with key customers, acting as a strategic advisor to help them maximize their investment in Docebo.\n\n - Refine the Playbook: Develop and implement standardized processes and best practices that drive efficiency and scalability within our regional success operations.\n\n - Harness the Data: Utilize customer success platforms to monitor account health and proactively identify opportunities for process automation and improvement.\n\n\n\nYour Superpowers 🦸\n\n \n\n - Proven Captain: You bring at least 3-5 years of leadership experience managing customer-facing teams, ideally within a B2B SaaS environment.\n\n - Linguistic Virtuoso: You are fully fluent in both Italian and English, enabling you to navigate complex business conversations and build rapport across the SEEMEA region effortlessly.\n\n - Strategic Architect: You have a proven track record of helping customers achieve business outcomes that naturally lead to upsell and cross-sell opportunities.\n\n - Global Collaborator: You are a self-driven, collaborative leader who can build strong relationships virtually and handle high-pressure situations with ease.\n\n - Empathetic Advisor: You demonstrate high emotional intelligence, balancing deep empathy for the customer with the commercial requirements of the Docebo relationship.\n\n - Tech Enthusiast: You hold a Bachelor’s degree (or equivalent) and possess a strong desire to master HR and LMS technologies.\n\n - Regional Explorer: You are ready and willing to travel (with notice) up to 25% of the time to engage with your team and customers across the region.\n\n\n\nBonus Points 🌟\n\n \n\n - Industry Veteran: Previous experience specifically within the Learning Management System (LMS) or HR technology space.\n\n - Process Pro: Familiarity with specific Customer Success automation tools or advanced CRM methodologies.\n\n - Multicultural Expert: Direct experience managing teams or customers specifically within the DACH (Germany, Austria, Switzerland) markets.\n\n\n\n\nOUR HYBRID WORK PHILOSOPHY 🤝\n\nGreat work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.\n\n\n\n\nOUR TOTAL REWARDS PHILOSOPHY 🎉\n\nOur Total Rewards Philosophy centers around three core areas to reward and care for our People:\n\n - Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.\n\n - Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.\n\n - Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.\n \n\n\n\n\nOUR PROMISE TO YOU 😍\n\n - Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.\n\n - Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.\n\n - Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!\n\n - Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!\n\n - Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.\n\n\n\n\nABOUT DOCEBO 💙\n\nAt Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO https://www.docebo.inc/home/default.aspx), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world. \n\n\n\nDocebo is an Equal Employment Opportunity employer https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.\n\nAs a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.\n\nAny individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to recruiting_accommodations@docebo.com. The email should also include the position you’re interested in."},{"id":"018e4ae4-eda1-4d10-8ae7-b78d52c13f72","title":"Senior Cloud Engineer II","department":"Engineering","team":"Cloud Engineering","employmentType":"FullTime","location":"Biassono, Italy","secondaryLocations":[{"location":"Milan, Italy","address":{"postalAddress":{"addressCountry":"Italy","addressLocality":"Milan"}}}],"publishedAt":"2026-07-10T10:17:37.012+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"20853","addressRegion":"MB","streetAddress":"Via Parco, 47","addressCountry":"Italy","addressLocality":"Biassono"}},"jobUrl":"https://jobs.ashbyhq.com/docebo/018e4ae4-eda1-4d10-8ae7-b78d52c13f72","applyUrl":"https://jobs.ashbyhq.com/docebo/018e4ae4-eda1-4d10-8ae7-b78d52c13f72/application","descriptionHtml":"Artificial Intelligence. Actual Impact.
At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.
We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.
So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.
The Senior Cloud Engineer II is responsible for managing and improving the cloud infrastructure that supports Docebo’s applications. This role focuses on maintaining a highly available, scalable, and secure infrastructure using modern approaches, such as DevOps and Platform Engineering. The engineer will work closely with development and engineering teams to release new services, implement automation, and evolve the infrastructure to meet market standards. The role involves leading infrastructure projects and optimizing cloud systems in alignment with business objectives.
Primary responsibilities, including but not limited to:
The responsibilities listed in this section are representative and not exhaustive. Additional duties may be assigned as needed.
Manage and develop the cloud infrastructure to ensure high availability and reliability.
Improve the security standards of Docebo’s cloud infrastructure, ensuring compliance with industry best practices.
Implement automation solutions to enable infrastructure scalability and reduce manual processes.
Lead and contribute to infrastructure projects, ensuring timely delivery and alignment with business goals.
Collaborate with development and engineering teams to support new service releases and ensure smooth integration with the cloud environment.
Monitor system performance using tools like Datadog to ensure infrastructure stability and provide actionable insights.
Debug and troubleshoot issues within the cloud environment to maintain optimal system health.
Stay updated on market trends and evolve the infrastructure to remain current with best practices.
What it takes to be successful:
To be successful as a Senior Cloud Engineer II, you should have strong problem-solving skills, attention to detail, and a proactive approach to improving infrastructure performance. The ability to collaborate with cross-functional teams, especially development and engineering, is critical. A background in cloud services, automation, and infrastructure management is essential. A Bachelor’s degree in Computer Science or a related field can lay the groundwork for success in this role.
Education and Experience:
Advanced experience with Infrastructure as Code technologies for managing complex infrastructure.
Strong expertise in AWS cloud services.
Experience with Docker and Linux-based systems.
Proven experience with Kubernetes (K8S) or Amazon Elastic Kubernetes Service (EKS).
Familiarity with monitoring tools such as Datadog.
Proven experience with Git and GitLab for automations and code management.
Familiarity with DevOps methodologies.
Experience with scripting languages like Python, Bash, or Go (preferred).
Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.
Our Total Rewards Philosophy centers around three core areas to reward and care for our People:
Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.
Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.
Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.
Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.
Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.
Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!
Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!
Fuel for Your Day: Receive a meal voucher for every working day, so you can focus on doing your best work while enjoying a meal that keeps you energized.
Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.
Artificial Intelligence. Actual Impact.
At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.
We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.
So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.
Docebo is on a thrilling mission to actively build—not just maintain—an incredible regional marketing motion across EMEA, and we are looking for a true builder to lead the way. As the VP of Marketing, EMEA, you will masterfully own the strategy and execution that drives explosive growth, pipeline, and enterprise penetration across vital markets like the UK, SEEMA, DACH, and France. By brilliantly navigating the intersection of global brand consistency and local market realities, you'll construct a scalable go-to-market machine and co-own revenue outcomes hand-in-hand with our regional Sales leadership
Architect the Strategy: Develop and execute Docebo's dynamic regional marketing strategy across Europe, tying it directly to pipeline targets and revenue outcomes.
Partner for Pipeline: Co-own the pipeline with regional Sales leadership—operating as a strategic partner fully accountable to the exact same numbers, not merely as a service function.
Drive the Campaigns: Lead comprehensive regional campaign planning, taking charge of digital marketing, events, partner marketing, and customer marketing initiatives.
Translate the Narrative: Take Docebo's powerful global AI product narrative and creatively craft messaging that deeply resonates with European enterprise buyers.
Balance the Brand: Ensure that all regional programs accurately reflect local market dynamics while rigorously maintaining Docebo's global brand and positioning standards.
Build the Team: Develop and lead a high-performing regional team, including field and regional marketing leaders, to create a culture of accountability, growth, and cross-functional trust.
Master the Resources: Serve as the strong voice for the EMEA market in global executive discussions while managing regional marketing budgets, agency relationships, and performance reporting with rigor.
Marketing Maestro: Bring 14+ years of progressive B2B SaaS marketing experience with meaningful, high-level leadership responsibility to the table.
Revenue Rainmaker: Showcase a proven track record of leading international or regional marketing organizations with direct, measurable accountability for pipeline and revenue impact.
ABM Authority: Possess deep fluency in Account-Based Marketing (ABM) strategy and execution, fundamentally knowing what excellent execution actually looks like.
Strategic Peer: Demonstrate your experience in co-owning pipeline targets with revenue leadership and comfortably operating as a trusted peer to other regional leaders.
Campaign Champion: Leverage your strong background in demand generation, digital marketing, impactful events, and holistic integrated campaigns.
Data-Driven Decision Maker: Utilize your strong analytical capabilities to actively make strategic decisions with data, rather than just justifying them after the fact.
Globetrotting Leader: Manage budgets and agencies across multiple markets with exceptional stakeholder skills, and travel regularly across key EMEA markets (UK, Germany, France) with quarterly trips to our headquarters.
Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.
Our Total Rewards Philosophy centers around three core areas to reward and care for our People:
Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.
Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.
Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.
Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.
Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.
Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!
Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!
Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.
At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world.
Docebo is an Equal Employment Opportunity employer. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.
As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.
Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to recruiting_accommodations@docebo.com. The email should also include the position you’re interested in.
","descriptionPlain":"Artificial Intelligence. Actual Impact.\n\nAt Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.\n\n\n\n\nWe’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.\n\n\n\n\nSo… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.\n\n\n\n\nTHE ADVENTURE AHEAD 🚀\n\nDocebo is on a thrilling mission to actively build—not just maintain—an incredible regional marketing motion across EMEA, and we are looking for a true builder to lead the way. As the VP of Marketing, EMEA, you will masterfully own the strategy and execution that drives explosive growth, pipeline, and enterprise penetration across vital markets like the UK, SEEMA, DACH, and France. By brilliantly navigating the intersection of global brand consistency and local market realities, you'll construct a scalable go-to-market machine and co-own revenue outcomes hand-in-hand with our regional Sales leadership\n\n\n\n\nTHE DAY-TO-DAY 🎯\n\n - Architect the Strategy: Develop and execute Docebo's dynamic regional marketing strategy across Europe, tying it directly to pipeline targets and revenue outcomes.\n\n - Partner for Pipeline: Co-own the pipeline with regional Sales leadership—operating as a strategic partner fully accountable to the exact same numbers, not merely as a service function.\n\n - Drive the Campaigns: Lead comprehensive regional campaign planning, taking charge of digital marketing, events, partner marketing, and customer marketing initiatives.\n\n - Translate the Narrative: Take Docebo's powerful global AI product narrative and creatively craft messaging that deeply resonates with European enterprise buyers.\n\n - Balance the Brand: Ensure that all regional programs accurately reflect local market dynamics while rigorously maintaining Docebo's global brand and positioning standards.\n\n - Build the Team: Develop and lead a high-performing regional team, including field and regional marketing leaders, to create a culture of accountability, growth, and cross-functional trust.\n\n - Master the Resources: Serve as the strong voice for the EMEA market in global executive discussions while managing regional marketing budgets, agency relationships, and performance reporting with rigor.\n\n\nYOUR SUPERPOWERS 🦸♀️🦸♂️\n\n - Marketing Maestro: Bring 14+ years of progressive B2B SaaS marketing experience with meaningful, high-level leadership responsibility to the table.\n\n - Revenue Rainmaker: Showcase a proven track record of leading international or regional marketing organizations with direct, measurable accountability for pipeline and revenue impact.\n\n - ABM Authority: Possess deep fluency in Account-Based Marketing (ABM) strategy and execution, fundamentally knowing what excellent execution actually looks like.\n\n - Strategic Peer: Demonstrate your experience in co-owning pipeline targets with revenue leadership and comfortably operating as a trusted peer to other regional leaders.\n\n - Campaign Champion: Leverage your strong background in demand generation, digital marketing, impactful events, and holistic integrated campaigns.\n\n - Data-Driven Decision Maker: Utilize your strong analytical capabilities to actively make strategic decisions with data, rather than just justifying them after the fact.\n\n - Globetrotting Leader: Manage budgets and agencies across multiple markets with exceptional stakeholder skills, and travel regularly across key EMEA markets (UK, Germany, France) with quarterly trips to our headquarters.\n\n\n\n\nOUR HYBRID WORK PHILOSOPHY 🤝\n\nGreat work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.\n\n\n\n\nOUR TOTAL REWARDS PHILOSOPHY 🎉\n\nOur Total Rewards Philosophy centers around three core areas to reward and care for our People:\n\n - Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.\n\n - Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.\n\n - Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.\n \n\n\n\n\nOUR PROMISE TO YOU 😍\n\n - Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.\n\n - Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.\n\n - Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!\n\n - Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!\n\n - Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.\n\n\n\n\nABOUT DOCEBO 💙\n\nAt Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO https://www.docebo.inc/home/default.aspx), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world. \n\n\n\nDocebo is an Equal Employment Opportunity employer https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.\n\nAs a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.\n\nAny individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to recruiting_accommodations@docebo.com. The email should also include the position you’re interested in."},{"id":"567a110c-d45e-45e7-8c7e-0c05c9d0c902","title":"Customer Success Manager, Major","department":"Revenue","team":"Customer Success","employmentType":"FullTime","location":"Remote Canada","secondaryLocations":[{"location":"Remote USA","address":{"postalAddress":{"addressCountry":"United States"}}}],"publishedAt":"2026-07-06T15:48:28.520+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"Canada"}},"jobUrl":"https://jobs.ashbyhq.com/docebo/567a110c-d45e-45e7-8c7e-0c05c9d0c902","applyUrl":"https://jobs.ashbyhq.com/docebo/567a110c-d45e-45e7-8c7e-0c05c9d0c902/application","descriptionHtml":"Artificial Intelligence. Actual Impact.
At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.
We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.
So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.
Remote Exception: Docebo is a hybrid workplace requiring 3 days a week in our offices. However, due to the niche skill set required for this role, we have opened this role to remote candidates as an exception to our standard policy.
As our next Customer Success Manager (CSM), you will be the ultimate trusted advisor and champion for our clients, unlocking the true power of Docebo’s world-class LMS to transform their organizational learning into a business superpower. You will step into a high-impact, strategic role where you bridge the gap between technical innovation and business strategy, directly influencing customer retention, platform expansion, and long-term satisfaction. By turning complex learning visions into tangible, measurable realities, you will play a pivotal role in shaping how modern global teams grow, adapt, and succeed.
Champion the Customer: Act as the primary advocate and trusted advisor for your Docebo customer portfolio, ensuring their unique business goals and challenges are met with world-class solutions.
Drive Platform Adoption: Consultation-first approach to deliver best practices, ensuring clients fully maximize and utilize the Docebo LMS to create deeply impactful learning strategies.
Translate Strategy to Action: Move seamlessly between business goals and execution, guiding customers on how to optimize platform configurations for maximum measurable outcomes.
Master the Ecosystem: Become a certified expert in the Docebo product suite, giving clients deep-dive insights into configuration, new features, and advanced usage opportunities.
Navigate Complex Dynamics: Confidently engage and align a diverse group of stakeholders, from hands-on LMS administrators and technical teams to executive-level buyers.
Protect and Grow Revenue: Proactively manage account renewals, mitigate churn risks, and spot organic upsell or cross-sell opportunities that drive mutual business growth.
Collaborate and Advocate: Partner cross-functionally with internal Docebo teams to deliver a unified customer experience while transforming client success stories into powerful case studies and referrals.
SaaS Customer Success Mastery: You bring 5+ years of dedicated B2B Customer Success experience specifically within the SaaS industry, ideally backed by 4+ years of total relevant professional experience.
Strategic Business Acumen: You have a proven track record of helping enterprise clients achieve measurable business outcomes, handle deal-related escalations, and naturally uncover account expansion opportunities.
Tech-Savvy & Analytical Mindset: You excel at simplifying complex technical concepts for non-technical audiences and have a knack for prioritizing and implementing diverse business requirements.
Grace Under Pressure: You are highly self-driven, autonomous, and thrive in fast-paced environments, with exceptional time management skills to handle changing work volumes smoothly.
Relationship Architect: You possess a deeply empathetic, growth-focused mindset that allows you to build immediate trust, manage customer expectations, and foster long-term partnerships.
Learning Tech Expertise: Prior hands-on knowledge or familiarity with HR technologies, instructional design, or Learning Management Systems (LMS).
Road-Warrior Ready: A willingness and flexibility to travel up to 25% of the time (with advanced notice) to connect with your customers face-to-face.
Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.
Our Total Rewards Philosophy centers around three core areas to reward and care for our People:
Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.
Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.
Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.
Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.
Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.
Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!
Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!
Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.
At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world.
Docebo is an Equal Employment Opportunity employer. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.
As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.
Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to recruiting_accommodations@docebo.com. The email should also include the position you’re interested in.
","descriptionPlain":"Artificial Intelligence. Actual Impact.\n\nAt Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.\n\n\n\n\nWe’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.\n\n\n\n\nSo… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.\n\n\n\nRemote Exception: Docebo is a hybrid workplace requiring 3 days a week in our offices. However, due to the niche skill set required for this role, we have opened this role to remote candidates as an exception to our standard policy.\n\n\n\n\nTHE ADVENTURE AHEAD 🚀\n\nAs our next Customer Success Manager (CSM), you will be the ultimate trusted advisor and champion for our clients, unlocking the true power of Docebo’s world-class LMS to transform their organizational learning into a business superpower. You will step into a high-impact, strategic role where you bridge the gap between technical innovation and business strategy, directly influencing customer retention, platform expansion, and long-term satisfaction. By turning complex learning visions into tangible, measurable realities, you will play a pivotal role in shaping how modern global teams grow, adapt, and succeed.\n\n\n\n\nTHE DAY-TO-DAY 🗓️\n\n - Champion the Customer: Act as the primary advocate and trusted advisor for your Docebo customer portfolio, ensuring their unique business goals and challenges are met with world-class solutions.\n\n - Drive Platform Adoption: Consultation-first approach to deliver best practices, ensuring clients fully maximize and utilize the Docebo LMS to create deeply impactful learning strategies.\n\n - Translate Strategy to Action: Move seamlessly between business goals and execution, guiding customers on how to optimize platform configurations for maximum measurable outcomes.\n\n - Master the Ecosystem: Become a certified expert in the Docebo product suite, giving clients deep-dive insights into configuration, new features, and advanced usage opportunities.\n\n - Navigate Complex Dynamics: Confidently engage and align a diverse group of stakeholders, from hands-on LMS administrators and technical teams to executive-level buyers.\n\n - Protect and Grow Revenue: Proactively manage account renewals, mitigate churn risks, and spot organic upsell or cross-sell opportunities that drive mutual business growth.\n\n - Collaborate and Advocate: Partner cross-functionally with internal Docebo teams to deliver a unified customer experience while transforming client success stories into powerful case studies and referrals.\n \n \n\n\nYOUR SUPERPOWERS 💪\n\n - SaaS Customer Success Mastery: You bring 5+ years of dedicated B2B Customer Success experience specifically within the SaaS industry, ideally backed by 4+ years of total relevant professional experience.\n\n - Strategic Business Acumen: You have a proven track record of helping enterprise clients achieve measurable business outcomes, handle deal-related escalations, and naturally uncover account expansion opportunities.\n\n - Tech-Savvy & Analytical Mindset: You excel at simplifying complex technical concepts for non-technical audiences and have a knack for prioritizing and implementing diverse business requirements.\n\n - Grace Under Pressure: You are highly self-driven, autonomous, and thrive in fast-paced environments, with exceptional time management skills to handle changing work volumes smoothly.\n\n - Relationship Architect: You possess a deeply empathetic, growth-focused mindset that allows you to build immediate trust, manage customer expectations, and foster long-term partnerships.\n \n \n\n\nBONUS POINTS 🎯\n\n - Learning Tech Expertise: Prior hands-on knowledge or familiarity with HR technologies, instructional design, or Learning Management Systems (LMS).\n\n - Road-Warrior Ready: A willingness and flexibility to travel up to 25% of the time (with advanced notice) to connect with your customers face-to-face.\n\n\n\n\nOUR HYBRID WORK PHILOSOPHY 🤝\n\nGreat work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.\n\n\n\n\nOUR TOTAL REWARDS PHILOSOPHY 🎉\n\nOur Total Rewards Philosophy centers around three core areas to reward and care for our People:\n\n - Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.\n\n - Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.\n\n - Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.\n \n\n\n\n\nOUR PROMISE TO YOU 😍\n\n - Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.\n\n - Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.\n\n - Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!\n\n - Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!\n\n - Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.\n\n\n\n\nABOUT DOCEBO 💙\n\nAt Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO https://www.docebo.inc/home/default.aspx), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world. \n\n\n\nDocebo is an Equal Employment Opportunity employer https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.\n\nAs a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.\n\nAny individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to recruiting_accommodations@docebo.com. The email should also include the position you’re interested in."},{"id":"cf5ca10c-6754-4995-bb5a-39ae17d1cc23","title":"Manager, Site Reliability Engineering ","department":"Engineering","team":"Site Reliability Engineering","employmentType":"FullTime","location":"Remote Canada","secondaryLocations":[],"publishedAt":"2026-07-07T15:17:51.364+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"Canada"}},"jobUrl":"https://jobs.ashbyhq.com/docebo/cf5ca10c-6754-4995-bb5a-39ae17d1cc23","applyUrl":"https://jobs.ashbyhq.com/docebo/cf5ca10c-6754-4995-bb5a-39ae17d1cc23/application","descriptionHtml":"Artificial Intelligence. Actual Impact.
At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.
We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.
So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.
As the Manager of Site Reliability Engineering (SRE), you will lead a talented team of engineers dedicated to safeguarding the operational health and resilience of the Docebo platform. This is a high-impact, transformative mission where you will blend people management, process design, and technical execution to champion a highly observable and efficient ecosystem. By guiding this team, you will actively evolve our legacy Cloud Operations & Support function into a modern, world-class SRE capability. Your leadership will directly influence our platform's scalability, ensuring millions of global users experience uninterrupted learning every single day.
Empower and Cultivate: Lead, coach, and develop a high-performing team of SREs, taking ownership of hiring, onboarding, mentoring, and continuous performance management.
Inspire the Culture: Foster a vibrant team environment built on high ownership, continuous technical learning, and relentless optimization.
Command the Response: Own your team's execution across incident response, on-call schedules, and day-to-day production operations.
Champion Post-Mortems: Ensure high-quality post-incident reviews are conducted, turning operational hurdles into valuable long-term corrective actions.
Engineer the Framework: Implement and mature core SRE processes and supporting systems, focusing heavily on incident, change, capacity, and problem management.
Optimize the Workflow: Continuously refine engineering workflows to boost day-to-day efficiency and aggressively reduce operational risk.
Bridge the Business: Partner cross-functionally with Product, Engineering, and Support leadership to integrate reliable SRE practices into early planning and product delivery cycles.
Govern with Data: Track, analyze, and report on key reliability and operational KPIs, using data-driven insights to guide your team's priorities.
Proven Experience: Bring 6 to 10 years of deep experience in SRE, DevOps, or systems operations, including experience leading and growing engineering talent.
Incident Commander: Solid, hands-on experience managing or coordinating critical incident responses and zero-downtime production operations within a fast-paced SaaS environment.
Cloud & Tools Fluency: Strong familiarity with modern cloud infrastructure platforms (AWS is highly preferred), alongside an understanding of advanced monitoring/observability tooling and software development ticketing ecosystems.
Collaborative Champion: A demonstrated track record of delivering brilliant results through engineering teams while partnering effortlessly with cross-functional stakeholders.
Our Total Rewards Philosophy centers around three core areas to reward and care for our People:
Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.
Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.
Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.
Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.
Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.
Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!
Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!
Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.
At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world.
Docebo is an Equal Employment Opportunity employer. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.
As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.
Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to recruiting_accommodations@docebo.com. The email should also include the position you’re interested in.
","descriptionPlain":"Artificial Intelligence. Actual Impact.\n\nAt Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.\n\n\n\n\nWe’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.\n\n\n\n\nSo… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.\n\n\n\n\nTHE ADVENTURE AHEAD 🌟\n\nAs the Manager of Site Reliability Engineering (SRE), you will lead a talented team of engineers dedicated to safeguarding the operational health and resilience of the Docebo platform. This is a high-impact, transformative mission where you will blend people management, process design, and technical execution to champion a highly observable and efficient ecosystem. By guiding this team, you will actively evolve our legacy Cloud Operations & Support function into a modern, world-class SRE capability. Your leadership will directly influence our platform's scalability, ensuring millions of global users experience uninterrupted learning every single day.\n\n\n\n\nTHE DAY-TO-DAY 🛠️\n\n - Empower and Cultivate: Lead, coach, and develop a high-performing team of SREs, taking ownership of hiring, onboarding, mentoring, and continuous performance management.\n\n - Inspire the Culture: Foster a vibrant team environment built on high ownership, continuous technical learning, and relentless optimization.\n\n - Command the Response: Own your team's execution across incident response, on-call schedules, and day-to-day production operations.\n\n - Champion Post-Mortems: Ensure high-quality post-incident reviews are conducted, turning operational hurdles into valuable long-term corrective actions.\n\n - Engineer the Framework: Implement and mature core SRE processes and supporting systems, focusing heavily on incident, change, capacity, and problem management.\n\n - Optimize the Workflow: Continuously refine engineering workflows to boost day-to-day efficiency and aggressively reduce operational risk.\n\n - Bridge the Business: Partner cross-functionally with Product, Engineering, and Support leadership to integrate reliable SRE practices into early planning and product delivery cycles.\n\n - Govern with Data: Track, analyze, and report on key reliability and operational KPIs, using data-driven insights to guide your team's priorities.\n\n\n\n\nYOUR SUPERPOWERS 💪\n\n - Proven Experience: Bring 6 to 10 years of deep experience in SRE, DevOps, or systems operations, including experience leading and growing engineering talent.\n\n - Incident Commander: Solid, hands-on experience managing or coordinating critical incident responses and zero-downtime production operations within a fast-paced SaaS environment.\n\n - Cloud & Tools Fluency: Strong familiarity with modern cloud infrastructure platforms (AWS is highly preferred), alongside an understanding of advanced monitoring/observability tooling and software development ticketing ecosystems.\n\n - Collaborative Champion: A demonstrated track record of delivering brilliant results through engineering teams while partnering effortlessly with cross-functional stakeholders.\n\n\n\n\nOUR TOTAL REWARDS PHILOSOPHY 🎉\n\nOur Total Rewards Philosophy centers around three core areas to reward and care for our People:\n\n - Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.\n\n - Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.\n\n - Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.\n\n \n\n\nOUR PROMISE TO YOU 😍\n\n - Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.\n\n - Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.\n\n - Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!\n\n - Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!\n\n - Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.\n\n \n\n\nABOUT DOCEBO 💙\n\nAt Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO https://www.docebo.inc/home/default.aspx), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world. \n\n \n\nDocebo is an Equal Employment Opportunity employer https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.\n\nAs a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.\n\nAny individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to recruiting_accommodations@docebo.com. The email should also include the position you’re interested in."},{"id":"7ec69217-8cce-408c-b06c-b93a0ea7256b","title":"Senior Security Engineer","department":"Information Technology and Security","team":"Security","employmentType":"FullTime","location":"Milan, Italy","secondaryLocations":[{"location":"Biassono, Italy","address":{"postalAddress":{"postalCode":"20853","addressRegion":"MB","streetAddress":"Via Parco, 47","addressCountry":"Italy","addressLocality":"Biassono"}}}],"publishedAt":"2026-07-07T14:50:33.594+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressCountry":"Italy","addressLocality":"Milan"}},"jobUrl":"https://jobs.ashbyhq.com/docebo/7ec69217-8cce-408c-b06c-b93a0ea7256b","applyUrl":"https://jobs.ashbyhq.com/docebo/7ec69217-8cce-408c-b06c-b93a0ea7256b/application","descriptionHtml":"Artificial Intelligence. Actual Impact.
At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.
We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.
So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.
The Senior Security Engineer will play a central role in securing Docebo's cloud infrastructure, with a primary focus on AWS environments. Working closely with Cloud Infrastructure & Operations, Engineering, and other security teams, this role is responsible for designing, implementing, and continuously improving cloud security controls across all layers of the stack — from infrastructure provisioning and container orchestration to runtime detection and compliance enforcement. This is a hands-on, high-ownership role for someone who thinks in terms of risk and moves quickly to reduce it. The role also includes participation in an on-call rotation for security incidents affecting Docebo systems.
Cloud Security Architecture & Hardening: Own the security posture of Docebo's AWS environments. Define and enforce secure account structures, service control policies (SCPs), guardrails, and baseline configurations across multi-account setups. Evaluate and improve network segmentation, IAM boundaries, and data protection controls. Identify and remediate misconfigurations using CSPM tooling and manual review.
Infrastructure as Code Security: Partner with Cloud Infrastructure to integrate security controls into IaC workflows. Define guardrails to catch insecure configurations before deployment. Own security scanning in CI/CD pipelines and promote a shift-left approach to cloud security across engineering teams.
Incident Response & On-Call: Participate in the on-call rotation for security incidents, including triage, containment, and escalation for after-hours events. Lead investigation and root cause analysis for cloud security incidents with clear written post-mortems. Leverage automation and AI tooling to reduce mean time to detect and respond.
Cloud Detection & Threat Monitoring: Build and maintain detection coverage for cloud-native threats (privilege escalation, unusual API activity, lateral movement, data exfiltration, and more). Leverage CloudTrail, GuardDuty, and SIEM integrations to maintain visibility across the AWS estate. Align detection logic with MITRE ATT&CK for Cloud.
Vulnerability & Configuration Management: Own vulnerability management for cloud workloads — prioritizing findings from cloud configuration assessments, and runtime protection tools. Drive remediation with Engineering and Infrastructure teams, and build automated enforcement where manual review doesn't scale.
Identity & Access Management: Define and enforce least-privilege principles across AWS IAM, service accounts, and federated identity. Review and improve IAM policies, permission boundaries, cross-account roles, and access patterns. Reduce standing access and enforce JIT access where appropriate.
Development of Security Best Practices: Develop and document best practices, policies, and procedures for cloud security. Provide guidance and training to engineering and infrastructure teams to promote a security-aware culture.
Vendor relationships: Maintain relationships with security vendors for technical issues, ensure smooth operations of security tools and services, and escalate problems or incidents to vendors when required.
You're a cloud security practitioner who operates with a builder's mindset. You understand AWS deeply — not just its security services, but how misconfigurations and design decisions create real risk. You're comfortable reading IaC, reviewing IAM policies, and diving into CloudTrail logs to reconstruct what happened. You know how to work with engineering and infrastructure teams as a partner, not a gatekeeper — and you can communicate risk clearly to stakeholders who don't live in the cloud console. You're comfortable being on-call and making decisions under pressure.
Additionally, holding security-related certifications such as those from ISC2, ISACA, SANS, or CompTIA, and having Cloud Architecture certifications (AWS Security Specialty, AWS Solutions Architect, or equivalent) will significantly enhance your effectiveness in this role.
We know great candidates don't always check every box. If you're excited about this role but don't meet 100% of the qualifications listed, we still encourage you to apply — we'd love to hear from you.
5+ years of relevant work experience in cybersecurity, with a strong focus on cloud security in production AWS environments.
Deep hands-on experience with AWS security services: IAM, SCPs, CloudTrail, GuardDuty, Config, KMS, VPC security, and more.
Good knowledge of Kubernetes security — including RBAC, pod security standards, network policies, admission controllers, and secrets management.
Experience with cloud security posture management (CSPM) and cloud workload protection (CWPP/CNAPP) tools.
Experience securing IaC pipelines (Terraform, CloudFormation) and integrating security scanning into CI/CD workflows.
Good experience with container and image security — scanning, runtime protection, supply chain risk.
Experience with SIEM and detection engineering — building and tuning cloud-native detection rules, threat hunting across CloudTrail and application logs.
Familiarity with automation platforms and AI-driven security tools to streamline detection, enrichment, and response.
Experience with Infrastructure as Code (IaC) and scripting (Python, Bash, or similar) to develop custom security tooling and automate workflows.
Strong IAM fundamentals: least privilege, cross-account roles, permission boundaries, federated identity, and privileged access management.
Comfortable working across Azure/GCP in addition to AWS — multi-cloud exposure is a plus.
In-depth knowledge of information security principles and cybersecurity frameworks relevant to cloud environments: MITRE ATT&CK for Cloud, CIS Benchmarks, AWS Well-Architected Security Pillar, NIST CSF, SOC 2, ISO 27001.
Willingness and ability to participate in an on-call rotation, including after-hours response.
Ability to produce clear, comprehensive, and well-structured documentation (e.g. incident reports, architecture reviews, runbooks, and security standards) and to communicate complex technical issues effectively to non-technical stakeholders.
Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.
Our Total Rewards Philosophy centers around three core areas to reward and care for our People:
Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.
Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.
Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.
Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.
Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.
Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!
Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!
Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.
At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world.
Docebo is an Equal Employment Opportunity employer. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.
As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.
Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to recruiting_accommodations@docebo.com. The email should also include the position you’re interested in.
","descriptionPlain":"Artificial Intelligence. Actual Impact.\n\nAt Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.\n\n\n\n\nWe’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.\n\n\n\n\nSo… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.\n\n\n\n\nROLE OVERVIEW\n\nThe Senior Security Engineer will play a central role in securing Docebo's cloud infrastructure, with a primary focus on AWS environments. Working closely with Cloud Infrastructure & Operations, Engineering, and other security teams, this role is responsible for designing, implementing, and continuously improving cloud security controls across all layers of the stack — from infrastructure provisioning and container orchestration to runtime detection and compliance enforcement. This is a hands-on, high-ownership role for someone who thinks in terms of risk and moves quickly to reduce it. The role also includes participation in an on-call rotation for security incidents affecting Docebo systems.\n\n\n\n\nRESPONSIBILITIES (INCLUDING BUT NOT LIMITED TO):\n\n - Cloud Security Architecture & Hardening: Own the security posture of Docebo's AWS environments. Define and enforce secure account structures, service control policies (SCPs), guardrails, and baseline configurations across multi-account setups. Evaluate and improve network segmentation, IAM boundaries, and data protection controls. Identify and remediate misconfigurations using CSPM tooling and manual review.\n\n - Infrastructure as Code Security: Partner with Cloud Infrastructure to integrate security controls into IaC workflows. Define guardrails to catch insecure configurations before deployment. Own security scanning in CI/CD pipelines and promote a shift-left approach to cloud security across engineering teams.\n\n - Incident Response & On-Call: Participate in the on-call rotation for security incidents, including triage, containment, and escalation for after-hours events. Lead investigation and root cause analysis for cloud security incidents with clear written post-mortems. Leverage automation and AI tooling to reduce mean time to detect and respond.\n\n - Cloud Detection & Threat Monitoring: Build and maintain detection coverage for cloud-native threats (privilege escalation, unusual API activity, lateral movement, data exfiltration, and more). Leverage CloudTrail, GuardDuty, and SIEM integrations to maintain visibility across the AWS estate. Align detection logic with MITRE ATT&CK for Cloud.\n\n - Vulnerability & Configuration Management: Own vulnerability management for cloud workloads — prioritizing findings from cloud configuration assessments, and runtime protection tools. Drive remediation with Engineering and Infrastructure teams, and build automated enforcement where manual review doesn't scale.\n\n - Identity & Access Management: Define and enforce least-privilege principles across AWS IAM, service accounts, and federated identity. Review and improve IAM policies, permission boundaries, cross-account roles, and access patterns. Reduce standing access and enforce JIT access where appropriate.\n\n - Development of Security Best Practices: Develop and document best practices, policies, and procedures for cloud security. Provide guidance and training to engineering and infrastructure teams to promote a security-aware culture.\n\n - Vendor relationships: Maintain relationships with security vendors for technical issues, ensure smooth operations of security tools and services, and escalate problems or incidents to vendors when required.\n \n \n\n\nWHAT IT TAKES TO BE SUCCESSFUL:\n\nYou're a cloud security practitioner who operates with a builder's mindset. You understand AWS deeply — not just its security services, but how misconfigurations and design decisions create real risk. You're comfortable reading IaC, reviewing IAM policies, and diving into CloudTrail logs to reconstruct what happened. You know how to work with engineering and infrastructure teams as a partner, not a gatekeeper — and you can communicate risk clearly to stakeholders who don't live in the cloud console. You're comfortable being on-call and making decisions under pressure.\n\n\n\nAdditionally, holding security-related certifications such as those from ISC2, ISACA, SANS, or CompTIA, and having Cloud Architecture certifications (AWS Security Specialty, AWS Solutions Architect, or equivalent) will significantly enhance your effectiveness in this role.\n\n\n\nWe know great candidates don't always check every box. If you're excited about this role but don't meet 100% of the qualifications listed, we still encourage you to apply — we'd love to hear from you.\n\n\n\n\nREQUIREMENTS:\n\n - 5+ years of relevant work experience in cybersecurity, with a strong focus on cloud security in production AWS environments.\n\n - Deep hands-on experience with AWS security services: IAM, SCPs, CloudTrail, GuardDuty, Config, KMS, VPC security, and more.\n\n - Good knowledge of Kubernetes security — including RBAC, pod security standards, network policies, admission controllers, and secrets management.\n\n - Experience with cloud security posture management (CSPM) and cloud workload protection (CWPP/CNAPP) tools.\n\n - Experience securing IaC pipelines (Terraform, CloudFormation) and integrating security scanning into CI/CD workflows.\n\n - Good experience with container and image security — scanning, runtime protection, supply chain risk.\n\n - Experience with SIEM and detection engineering — building and tuning cloud-native detection rules, threat hunting across CloudTrail and application logs.\n\n - Familiarity with automation platforms and AI-driven security tools to streamline detection, enrichment, and response.\n\n - Experience with Infrastructure as Code (IaC) and scripting (Python, Bash, or similar) to develop custom security tooling and automate workflows.\n\n - Strong IAM fundamentals: least privilege, cross-account roles, permission boundaries, federated identity, and privileged access management.\n\n - Comfortable working across Azure/GCP in addition to AWS — multi-cloud exposure is a plus.\n\n - In-depth knowledge of information security principles and cybersecurity frameworks relevant to cloud environments: MITRE ATT&CK for Cloud, CIS Benchmarks, AWS Well-Architected Security Pillar, NIST CSF, SOC 2, ISO 27001.\n\n - Willingness and ability to participate in an on-call rotation, including after-hours response.\n\n - Ability to produce clear, comprehensive, and well-structured documentation (e.g. incident reports, architecture reviews, runbooks, and security standards) and to communicate complex technical issues effectively to non-technical stakeholders.\n\n\n\n\nOUR HYBRID WORK PHILOSOPHY 🤝\n\nGreat work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.\n\n\n\n\nOUR TOTAL REWARDS PHILOSOPHY 🎉\n\nOur Total Rewards Philosophy centers around three core areas to reward and care for our People:\n\n - Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.\n\n - Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.\n\n - Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.\n \n\n\n\n\nOUR PROMISE TO YOU 😍\n\n - Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.\n\n - Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.\n\n - Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!\n\n - Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!\n\n - Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.\n\n\n\n\nABOUT DOCEBO 💙\n\nAt Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO https://www.docebo.inc/home/default.aspx), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world. \n\n\n\nDocebo is an Equal Employment Opportunity employer https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.\n\nAs a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.\n\nAny individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to recruiting_accommodations@docebo.com. The email should also include the position you’re interested in."},{"id":"a7842a6f-ba5f-4fa5-b111-fd9c8cfc75dd","title":"Legal Counsel","department":"Legal","team":"Legal","employmentType":"FullTime","location":"London, UK","secondaryLocations":[],"publishedAt":"2026-07-10T23:20:27.090+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"EC3V 0EJ","addressRegion":"England","streetAddress":"3rd Floor, 48 Gracechurch St","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/docebo/a7842a6f-ba5f-4fa5-b111-fd9c8cfc75dd","applyUrl":"https://jobs.ashbyhq.com/docebo/a7842a6f-ba5f-4fa5-b111-fd9c8cfc75dd/application","descriptionHtml":"Artificial Intelligence. Actual Impact.
At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.
We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.
So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.
Docebo is hiring a Legal Counsel to own the negotiation and management of our commercial contract ecosystem end to end. You'll work directly with global Sales, Dealdesk, and RFP teams as the trusted legal advisor on contract matters, balancing business goals with risk in a fast-moving SaaS environment.
Manage the full negotiation lifecycle for Master Service Agreements, partnership agreements, Statements of Work, SLAs, Software Service Addendums (including AI terms), NDAs, and other client contracts, from drafting through execution.
Partner with Sales, Dealdesk, Partnership, Security, and Finance teams as a trusted advisor, chairing or joining meetings as needed to move deals forward and resolve risk.
Draft and refine legal terms, contract templates, and amendments, and improve the workflows around them.
Run forensic reviews of client contracts to catch risk early and keep terms consistent with Docebo's standards.
Advise Sales on contract questions, products, disputes, and terminations.
Support the RFP team on tender responses and major sales documents.
Support the Partnership team in negotiating strategic partnership agreements, including professional services/subcontractor, referral, and reseller agreements.
Maintain contract records for benchmarking, and help tighten contract administration processes over time.
Coordinate training so internal and external stakeholders understand our contract standards and terms.
JD/LLB from an accredited law school, and admission to practice law in the United Kingdom.
3+ years as in-house counsel, with SaaS/tech experience preferred.
Relevant commercial transaction experience, including drafting, negotiating, and closing SaaS subscription agreements, data privacy and information security terms, AI terms, and professional services agreements (including SOWs).
Working knowledge of drafting or working with RFP responses, tender, and sales documents.
Strong project management skills and the ability to run multiple deals under tight deadlines without losing sight of the details.
Excellent written and verbal negotiation skills, with proven attention to detail.
Ability to solve problems creatively and demonstrate high integrity.
Working knowledge of MS Office Suite, including Word, Excel, PowerPoint, and Zoom.
Fluency in French, written and spoken.
Working knowledge of GDPR and UK privacy laws.
Basic knowledge of Salesforce (or other CRM software) and Linksquares (or other CLM software).
Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.
Our Total Rewards Philosophy centers around three core areas to reward and care for our People:
Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.
Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.
Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.
Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.
Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.
Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!
Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!
Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.
At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world.
Docebo is an Equal Employment Opportunity employer. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.
As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.
Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to recruiting_accommodations@docebo.com. The email should also include the position you’re interested in.
","descriptionPlain":"Artificial Intelligence. Actual Impact.\n\nAt Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.\n\n\n\n\nWe’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.\n\n\n\n\nSo… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.\n\n\n\n\nROLE OVERVIEW \n\nDocebo is hiring a Legal Counsel to own the negotiation and management of our commercial contract ecosystem end to end. You'll work directly with global Sales, Dealdesk, and RFP teams as the trusted legal advisor on contract matters, balancing business goals with risk in a fast-moving SaaS environment.\n\n\n\n\n\nWHAT YOU'LL DO\n\n - Manage the full negotiation lifecycle for Master Service Agreements, partnership agreements, Statements of Work, SLAs, Software Service Addendums (including AI terms), NDAs, and other client contracts, from drafting through execution.\n\n - Partner with Sales, Dealdesk, Partnership, Security, and Finance teams as a trusted advisor, chairing or joining meetings as needed to move deals forward and resolve risk.\n\n - Draft and refine legal terms, contract templates, and amendments, and improve the workflows around them.\n\n - Run forensic reviews of client contracts to catch risk early and keep terms consistent with Docebo's standards.\n\n - Advise Sales on contract questions, products, disputes, and terminations.\n\n - Support the RFP team on tender responses and major sales documents.\n\n - Support the Partnership team in negotiating strategic partnership agreements, including professional services/subcontractor, referral, and reseller agreements.\n\n - Maintain contract records for benchmarking, and help tighten contract administration processes over time.\n\n - Coordinate training so internal and external stakeholders understand our contract standards and terms.\n\n\n\n\nWHAT YOU BRING\n\n - JD/LLB from an accredited law school, and admission to practice law in the United Kingdom.\n\n - 3+ years as in-house counsel, with SaaS/tech experience preferred.\n\n - Relevant commercial transaction experience, including drafting, negotiating, and closing SaaS subscription agreements, data privacy and information security terms, AI terms, and professional services agreements (including SOWs).\n\n - Working knowledge of drafting or working with RFP responses, tender, and sales documents.\n\n - Strong project management skills and the ability to run multiple deals under tight deadlines without losing sight of the details.\n\n - Excellent written and verbal negotiation skills, with proven attention to detail.\n\n - Ability to solve problems creatively and demonstrate high integrity.\n\n - Working knowledge of MS Office Suite, including Word, Excel, PowerPoint, and Zoom.\n\n\n\n\nNICE TO HAVE\n\n - Fluency in French, written and spoken.\n\n - Working knowledge of GDPR and UK privacy laws.\n\n - Basic knowledge of Salesforce (or other CRM software) and Linksquares (or other CLM software).\n\n\n\n\nOUR HYBRID WORK PHILOSOPHY 🤝\n\nGreat work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.\n\n\n\n\nOUR TOTAL REWARDS PHILOSOPHY 🎉\n\nOur Total Rewards Philosophy centers around three core areas to reward and care for our People:\n\n - Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.\n\n - Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.\n\n - Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.\n \n\n\n\n\nOUR PROMISE TO YOU 😍\n\n - Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.\n\n - Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.\n\n - Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!\n\n - Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!\n\n - Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.\n\n\n\n\nABOUT DOCEBO 💙\n\nAt Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO https://www.docebo.inc/home/default.aspx), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world. \n\n\n\nDocebo is an Equal Employment Opportunity employer https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.\n\nAs a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.\n\nAny individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to recruiting_accommodations@docebo.com. The email should also include the position you’re interested in."},{"id":"53777d58-c650-40c0-8eea-da7c592860ce","title":"Senior Human Resources Business Partner, Revenue ","department":"People","team":"Employee Success","employmentType":"Contract","location":"Toronto, Ontario","secondaryLocations":[],"publishedAt":"2026-07-28T15:57:14.526+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"M5J 1R7","addressRegion":"Ontario","streetAddress":"55 York Street, 12th Floor","addressCountry":"Canada","addressLocality":"Toronto"}},"jobUrl":"https://jobs.ashbyhq.com/docebo/53777d58-c650-40c0-8eea-da7c592860ce","applyUrl":"https://jobs.ashbyhq.com/docebo/53777d58-c650-40c0-8eea-da7c592860ce/application","descriptionHtml":"Artificial Intelligence. Actual Impact.
At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.
We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.
So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.
As our Senior HR Business Partner for the Revenue organization, you will be the ultimate strategic catalyst behind the global teams driving Docebo's hyper-growth. Partnering directly with senior leaders across Global Sales, Customer Experience, and Revenue Operations, you will transform high-level business goals into groundbreaking people strategies that scale. This 13-month journey is your chance to champion an empowering leadership culture, navigate thrilling organizational transformations, and leave a lasting legacy on a powerhouse team that fuels our global success.
Ignite Strategic Growth: Partner seamlessly with senior Revenue stakeholders to orchestrate world-class organizational design, headcount governance, and proactive workforce planning that aligns perfectly with business budgets.
Champion Cultural Evolution: Coach and mentor managers daily to elevate leadership effectiveness, drive accountability, and foster an inclusive, high-performing environment where team health thrives.
Master the Talent Cycle: Spearhead high-impact talent reviews, succession planning, and performance management calibration, turning potential flight risks into robust, long-term retention victories.
Optimize Global Performance: Collaborate hand-in-hand with Sales Operations and Total Rewards to maximize the design and rollout of lucrative sales incentives and compensation plans that inspire greatness.
Lead with Data Intelligence: Diagnose complex organizational needs by diving deep into talent analytics, delivering data-backed recommendations that directly influence key business decisions.
Navigate Complex People Landscapes: Partner closely with Legal and People Operations to seamlessly resolve intricate employee relations, cross-border employment dynamics, and local compliance matters.
The High-Growth Trailblazer: You bring 6+ years of stellar HR experience, with 3+ years explicitly crushed in an HRBP role, ideally within a fast-moving, high-change SaaS or tech environment.
The Revenue & GTM Whisperer: You speak the language of go-to-market teams, having previously supported sales, customer experience, or revenue operations organizations across North American and global markets.
The Change Architect: You possess a deep, practical understanding of organizational restructures, workforce prioritization, and modern change management methodologies.
The Compensation Maestro: You are well-versed in navigating complex compensation decisions, managing sales incentive plans, title shifts, and commission-related escalations with finesse.
The Empathetic Consultant: You possess master-level coaching, problem-solving, and relationship-building skills that instantly build trust across globally distributed, cross-functional teams.
The Flexible Agile Thinker: You thrive in fast-paced environments with shifting priorities, leaning in with a strong bias for action, undeniable integrity, and complete ownership of your work.
Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.
Our Total Rewards Philosophy centers around three core areas to reward and care for our People:
Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.
Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.
Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.
Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.
Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.
Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!
Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!
Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.
At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world.
Docebo is an Equal Employment Opportunity employer. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.
As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.
Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to recruiting_accommodations@docebo.com. The email should also include the position you’re interested in.
","descriptionPlain":"Artificial Intelligence. Actual Impact.\n\nAt Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.\n\n\n\n\nWe’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.\n\n\n\n\nSo… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.\n\n\n\n\nTHE ADVENTURE AHEAD 🚀\n\nAs our Senior HR Business Partner for the Revenue organization, you will be the ultimate strategic catalyst behind the global teams driving Docebo's hyper-growth. Partnering directly with senior leaders across Global Sales, Customer Experience, and Revenue Operations, you will transform high-level business goals into groundbreaking people strategies that scale. This 13-month journey is your chance to champion an empowering leadership culture, navigate thrilling organizational transformations, and leave a lasting legacy on a powerhouse team that fuels our global success.\n\n\n\n\nTHE DAY-TO-DAY 🗓️\n\n - Ignite Strategic Growth: Partner seamlessly with senior Revenue stakeholders to orchestrate world-class organizational design, headcount governance, and proactive workforce planning that aligns perfectly with business budgets.\n\n - Champion Cultural Evolution: Coach and mentor managers daily to elevate leadership effectiveness, drive accountability, and foster an inclusive, high-performing environment where team health thrives.\n\n - Master the Talent Cycle: Spearhead high-impact talent reviews, succession planning, and performance management calibration, turning potential flight risks into robust, long-term retention victories.\n\n - Optimize Global Performance: Collaborate hand-in-hand with Sales Operations and Total Rewards to maximize the design and rollout of lucrative sales incentives and compensation plans that inspire greatness.\n\n - Lead with Data Intelligence: Diagnose complex organizational needs by diving deep into talent analytics, delivering data-backed recommendations that directly influence key business decisions.\n\n - Navigate Complex People Landscapes: Partner closely with Legal and People Operations to seamlessly resolve intricate employee relations, cross-border employment dynamics, and local compliance matters.\n \n \n\n\nYOUR SUPERPOWERS 🦸♀️\n\n - The High-Growth Trailblazer: You bring 6+ years of stellar HR experience, with 3+ years explicitly crushed in an HRBP role, ideally within a fast-moving, high-change SaaS or tech environment.\n\n - The Revenue & GTM Whisperer: You speak the language of go-to-market teams, having previously supported sales, customer experience, or revenue operations organizations across North American and global markets.\n\n - The Change Architect: You possess a deep, practical understanding of organizational restructures, workforce prioritization, and modern change management methodologies.\n\n - The Compensation Maestro: You are well-versed in navigating complex compensation decisions, managing sales incentive plans, title shifts, and commission-related escalations with finesse.\n\n - The Empathetic Consultant: You possess master-level coaching, problem-solving, and relationship-building skills that instantly build trust across globally distributed, cross-functional teams.\n\n - The Flexible Agile Thinker: You thrive in fast-paced environments with shifting priorities, leaning in with a strong bias for action, undeniable integrity, and complete ownership of your work.\n\n\n\n\nOUR HYBRID WORK PHILOSOPHY 🤝\n\nGreat work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.\n\n\n\n\nOUR TOTAL REWARDS PHILOSOPHY 🎉\n\nOur Total Rewards Philosophy centers around three core areas to reward and care for our People:\n\n - Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.\n\n - Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.\n\n - Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.\n \n\n\n\n\nOUR PROMISE TO YOU 😍\n\n - Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.\n\n - Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.\n\n - Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!\n\n - Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!\n\n - Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.\n\n\n\n\nABOUT DOCEBO 💙\n\nAt Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO https://www.docebo.inc/home/default.aspx), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world. \n\n\n\nDocebo is an Equal Employment Opportunity employer https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.\n\nAs a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.\n\nAny individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to recruiting_accommodations@docebo.com. The email should also include the position you’re interested in."},{"id":"4a985ef8-1d4c-4a0c-be69-4bffc46a6819","title":"Product Designer, Content Experience","department":"Product","team":"Design","employmentType":"FullTime","location":"Milan, Italy","secondaryLocations":[{"location":"Biassono, Italy","address":{"postalAddress":{"postalCode":"20853","addressRegion":"MB","streetAddress":"Via Parco, 47","addressCountry":"Italy","addressLocality":"Biassono"}}}],"publishedAt":"2026-07-14T20:47:34.787+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressCountry":"Italy","addressLocality":"Milan"}},"jobUrl":"https://jobs.ashbyhq.com/docebo/4a985ef8-1d4c-4a0c-be69-4bffc46a6819","applyUrl":"https://jobs.ashbyhq.com/docebo/4a985ef8-1d4c-4a0c-be69-4bffc46a6819/application","descriptionHtml":"Artificial Intelligence. Actual Impact.
At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.
We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.
So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.
As our Product Designer for Content Experience, you will step onto a global stage to design the intuitive, AI-assisted workflows that power how the world's leading organizations create, manage, and discover learning content at scale. You won't just be tweaking interfaces; you will actively turn complex content operations into beautifully seamless, high-impact product experiences that make workplace learning feel like magic. Operating at the sweet spot of advanced interaction design and cutting-edge AI technology, your work will directly elevate how millions of learners build skills and grow their careers every single day.
Lead the Charge: Drive the end-to-end design for key Content product features and complex workflows, transforming them from messy problem spaces into polished, shipped realities.
Architect the Flow: Map out intricate content structures, intuitive screen transitions, and detailed product states so that content creators, reviewers, and learners always know exactly what to do next.
Partner for Impact: Collaborate closely with Product and Engineering to navigate technical constraints, align on scope, and balance design ambition with real-world implementation.
Design the AI Frontier: Craft seamless, human-in-the-loop AI workflows that empower users to generate, refine, and govern content while remaining confidently in control.
Polish to Perfection: Prototype realistic feature states and design complete edge-case experiences—from empty states and localization needs to recovery paths—ensuring high quality before a single line of code is written.
Shape the Language: Elevate our product vocabulary by designing clear labels, helper text, and feedback messaging that guide users through complex content operations effortlessly.
SaaS Wizardry: Bring a proven track record of designing high-complexity B2B SaaS, enterprise content platforms, authoring systems, or AI-assisted products.
Systems Thinking: Showcase a stunning portfolio packed with complete feature flows, robust information architecture, and beautiful, implementation-ready interaction design.
Ambiguity Navigator: Demonstrate the confidence to dive into loosely defined product problems, make tradeoffs visible, and proactively pull in partners when scope expands.
State Master: Possess a meticulous eye for the details, skillfully designing for multiple user roles, permissions, error recovery, and accessible design system patterns.
Collaborative Catalyst: Excel in a highly cross-functional environment, utilizing strong communication skills to explain the \"why\" behind your design decisions through the lens of user value and business impact.
AI Curiosity: Bring a visible learning mindset and a passion for leveraging AI tools to accelerate research, explore concepts, and sharpen your own design craft.
Domain Expertise: Prior experience designing enterprise LMS tools, digital asset management (DAM), multimedia content creation workflows, or HR tech.
AI Trailblazer: Past hands-on experience designing generated-output, content recommendation, or complex review and approval cycles.
Design System Champion: A history of actively contributing to shared design systems, accessibility standards, or localized content patterns.
Step 1: We’ll kick things off with a 30-minute video call with a member of our Talent team. We’ll get to know you, share more about the role and team, and make sure we’re aligned.
Step 2: A 45-60-minute video call with the hiring manager, where they’ll dig deeper into your experience, approach, and what excites you most about this opportunity.
Step 3: A 60 minute Deep-dive and collaborative case study session.
Step 4: Final conversation focusing on culture add, values alignment, and cross-functional collaboration.
Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.
Our Total Rewards Philosophy centers around three core areas to reward and care for our People:
Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.
Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.
Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.
Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.
Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.
Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!
Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!
Fuel for Your Day: Receive a meal voucher for every working day, so you can focus on doing your best work while enjoying a meal that keeps you energized.
Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.
Artificial Intelligence. Actual Impact.
At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.
We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.
So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.
As an Associate Solution Deployment Manager (12-month contract), you'll manage the onboarding and service engagement phases for multiple SMB customers on the Docebo platform. Sitting at the intersection of Project Management and Business Analysis, you'll ensure customers are successfully and efficiently onboarded, working closely with Help Desk Specialists and Customer Account Managers across every phase of the customer journey. This is a high energy, fast paced environment, so comfort with the demanding pace and multi-tasking is essential.
Manage customers across different countries, running multiple projects concurrently
Work with customers to identify and document Success Criteria, tracked throughout the Service Engagement
Develop and monitor implementation schedules (functional, customization, and integration/technical) to meet client objectives
Document and share Service Engagement activities to ensure alignment across Customer Success departments
Facilitate development of functional and technical specifications to meet client requirements during implementation
May configure functional/technical specifications directly to meet client needs
Identify, quantify, and communicate risks internally and externally
Manage ongoing implementation and project documentation, keeping projects within utilization and budget targets
2+ years of experience in IT service implementation, technical consulting, or project management, ideally with Mid Market clients
Working knowledge of project management principles and the software implementation lifecycle
Strong understanding of ETL-style data migration
Proficiency in Microsoft Excel for data analysis, mapping, and project tracking
Solid understanding of application programming and system design
A strong desire to become a Docebo product expert
A natural inclination to solve customer problems and help them succeed
Experience working with support, QA, and product teams to resolve customer issues
Fluency in English, written and spoken
Fluency in French and/or Spanish
General knowledge of REST Webservices
Experience in the E-Learning / Learning Management System space
BA/BS or equivalent experience
Ability to travel up to 10%
Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.
Our Total Rewards Philosophy centers around three core areas to reward and care for our People:
Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.
Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.
Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.
Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.
Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.
Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!
Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!
Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.
At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world.
Docebo is an Equal Employment Opportunity employer. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.
As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.
Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to recruiting_accommodations@docebo.com. The email should also include the position you’re interested in.
","descriptionPlain":"Artificial Intelligence. Actual Impact.\n\nAt Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.\n\n\n\n\nWe’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.\n\n\n\n\nSo… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.\n\n\n\n\n🚀 THE ADVENTURE AHEAD\n\nAs an Associate Solution Deployment Manager (12-month contract), you'll manage the onboarding and service engagement phases for multiple SMB customers on the Docebo platform. Sitting at the intersection of Project Management and Business Analysis, you'll ensure customers are successfully and efficiently onboarded, working closely with Help Desk Specialists and Customer Account Managers across every phase of the customer journey. This is a high energy, fast paced environment, so comfort with the demanding pace and multi-tasking is essential.\n\n\n\n\n📅 THE DAY-TO-DAY\n\n - Manage customers across different countries, running multiple projects concurrently\n\n - Work with customers to identify and document Success Criteria, tracked throughout the Service Engagement\n\n - Develop and monitor implementation schedules (functional, customization, and integration/technical) to meet client objectives\n\n - Document and share Service Engagement activities to ensure alignment across Customer Success departments\n\n - Facilitate development of functional and technical specifications to meet client requirements during implementation\n\n - May configure functional/technical specifications directly to meet client needs\n\n - Identify, quantify, and communicate risks internally and externally\n\n - Manage ongoing implementation and project documentation, keeping projects within utilization and budget targets\n\n\n\n\n⚡ WHAT YOU BRING\n\n - 2+ years of experience in IT service implementation, technical consulting, or project management, ideally with Mid Market clients\n\n - Working knowledge of project management principles and the software implementation lifecycle\n\n - Strong understanding of ETL-style data migration\n\n - Proficiency in Microsoft Excel for data analysis, mapping, and project tracking\n\n - Solid understanding of application programming and system design\n\n - A strong desire to become a Docebo product expert\n\n - A natural inclination to solve customer problems and help them succeed\n\n - Experience working with support, QA, and product teams to resolve customer issues\n\n - Fluency in English, written and spoken\n\n\n\n\n🌟 BONUS POINTS\n\n - Fluency in French and/or Spanish\n\n - General knowledge of REST Webservices\n\n - Experience in the E-Learning / Learning Management System space\n\n - BA/BS or equivalent experience\n\n - Ability to travel up to 10%\n\n\n\n\nOUR HYBRID WORK PHILOSOPHY 🤝\n\nGreat work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.\n\n\n\n\nOUR TOTAL REWARDS PHILOSOPHY 🎉\n\nOur Total Rewards Philosophy centers around three core areas to reward and care for our People:\n\n - Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.\n\n - Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.\n\n - Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.\n \n\n\n\n\nOUR PROMISE TO YOU 😍\n\n - Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.\n\n - Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.\n\n - Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!\n\n - Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!\n\n - Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.\n\n\n\n\nABOUT DOCEBO 💙\n\nAt Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO https://www.docebo.inc/home/default.aspx), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world. \n\n\n\nDocebo is an Equal Employment Opportunity employer https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.\n\nAs a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.\n\nAny individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to recruiting_accommodations@docebo.com. The email should also include the position you’re interested in."},{"id":"f0fc35bd-46ab-4735-a674-4a88d3b6b6a2","title":"Enterprise Marketing Manager","department":"Marketing","team":"Revenue Marketing","employmentType":"FullTime","location":"Remote Canada","secondaryLocations":[],"publishedAt":"2026-07-23T20:18:48.269+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"Canada"}},"jobUrl":"https://jobs.ashbyhq.com/docebo/f0fc35bd-46ab-4735-a674-4a88d3b6b6a2","applyUrl":"https://jobs.ashbyhq.com/docebo/f0fc35bd-46ab-4735-a674-4a88d3b6b6a2/application","descriptionHtml":"Artificial Intelligence. Actual Impact.
At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.
We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.
So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.
Docebo is a hybrid workplace, with employees expected to work 3 days per week from our offices. However, due to the niche skill set required for this role, we are opening this position to remote candidates as an exception to our standard workplace policy.
At Docebo, we win in the enterprise segment by knowing our customers and running programs that generate real pipeline — full stop. This role exists for one reason: more enterprise pipeline, by any means possible. Not \"this channel.\" Not \"the approved playbook.\" Just whatever moves Enterprise accounts closer to a deal.
You’ll deploy strategic campaigns and activations to ensure our existing accounts expand. If you find yourself protecting a channel instead of the outcome, you're doing it wrong.
The objective is clear; however, the playbook to get there is yours to define. You'll run upsell and cross-sell programs, you'll make an underperforming enterprise partner a revenue generating channel, and you'll support some Enterprise federal focused activities. Every week or day will look a little bit different, but the goal and focus areas remain the same.
Drive net-new enterprise pipeline through multi-channel programs — partner marketing, ABM, digital, field events, direct mail, coordinated outbound, or whatever works. The channel is secondary. The pipeline is the point.
Build account-based programs using intent data and buying signals to prioritize in-market accounts and reach full buying committees, not just ad hoc contacts.
Partner with enterprise AMs, AEs and BDRs through structured cadences on targeting, messaging, and pipeline reviews. You build trust and collaboration with the sales team.
Own the enterprise cross-sell and upsell motion: identify new buying groups inside existing accounts, get in front of the teams not yet using Docebo, and help accelerate in-flight expansion opportunities.
Support enterprise federal campaigns. This includes content syndication, event execution, targeted account lists, and campaign support alongside product marketing and the broader gov motion. This is a support function within your book of work, not a standalone track.
Run partner campaigns with a small number of select partners that move ENT/Gov pipeline (think Deloitte, AWS, Carahsoft) — joint programs and co-hosted events. If it generates measurable, Enterprise pipeline, it’s in scope.
Using AI to scale what works.
Measure everything — pipeline created, influenced, and accelerated, with clear attribution across new business, expansion, and partner-sourced.
If something isn't working, you say so and change course. No sunk-cost loyalty to a channel or a partner.
Pipeline-obsessed generalist: 3–4 years of B2B SaaS marketing experience, at least 1 year with enterprise buyers (5,000+ employees). You've driven measurable pipeline and revenue across new business, expansion, and cross-sell — not just lead volume.
Buying-committee thinker: Fluency in intent data, buying signals, and account engagement scoring informs how you prioritize and what you build.
Sales trust-builder: You understand you win as a team with sales — in-the-weeds collaboration, pipeline reviews, and shared accountability, not just campaign reporting.
Ruthless about scope: You orient around what gets results, full-stop. You can hold a lever without losing sight of the end goal.
\"I can figure this out\" mindset toward tools: UserGems, UserLed, Influ2, ReachDesk, HubSpot, Salesforce, Claude, Outreach — bonus points if you've used some of them, but curiosity and aptitude matters more than a checklist match.
Active AI practitioner: you're already applying AI anywhere and everywhere.
Experience running or collaborating on field events as part of an enterprise GTM motion.
Experience targeting government or public-sector accounts.
Exposure to AWS Marketplace or systems-integrator partnerships (Deloitte-style relationships) — specifically where you've made the partnership produce pipeline, not just co-branded content.
Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.
Our Total Rewards Philosophy centers around three core areas to reward and care for our People:
Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.
Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.
Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.
Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.
Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.
Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!
Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!
Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.
At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world.
Docebo is an Equal Employment Opportunity employer. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.
As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.
Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to recruiting_accommodations@docebo.com. The email should also include the position you’re interested in.
","descriptionPlain":"Artificial Intelligence. Actual Impact.\n\nAt Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.\n\n\n\n\nWe’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.\n\n\n\n\nSo… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.\n\n\n\nDocebo is a hybrid workplace, with employees expected to work 3 days per week from our offices. However, due to the niche skill set required for this role, we are opening this position to remote candidates as an exception to our standard workplace policy.\n\n\n\n\n🌟 THE ADVENTURE AHEAD\n\nAt Docebo, we win in the enterprise segment by knowing our customers and running programs that generate real pipeline — full stop. This role exists for one reason: more enterprise pipeline, by any means possible. Not \"this channel.\" Not \"the approved playbook.\" Just whatever moves Enterprise accounts closer to a deal.\n\nYou’ll deploy strategic campaigns and activations to ensure our existing accounts expand. If you find yourself protecting a channel instead of the outcome, you're doing it wrong.\n\nThe objective is clear; however, the playbook to get there is yours to define. You'll run upsell and cross-sell programs, you'll make an underperforming enterprise partner a revenue generating channel, and you'll support some Enterprise federal focused activities. Every week or day will look a little bit different, but the goal and focus areas remain the same.\n\n\n\n\n🗓️ THE DAY-TO-DAY\n\n\n\n\nPIPELINE GENERATION (THE CORE OF THE JOB)\n\n - Drive net-new enterprise pipeline through multi-channel programs — partner marketing, ABM, digital, field events, direct mail, coordinated outbound, or whatever works. The channel is secondary. The pipeline is the point.\n\n - Build account-based programs using intent data and buying signals to prioritize in-market accounts and reach full buying committees, not just ad hoc contacts.\n\n - Partner with enterprise AMs, AEs and BDRs through structured cadences on targeting, messaging, and pipeline reviews. You build trust and collaboration with the sales team.\n\n\nENTERPRISE EXPANSION — CROSS-SELL / UPSELL (YOU OWN THIS)\n\n - Own the enterprise cross-sell and upsell motion: identify new buying groups inside existing accounts, get in front of the teams not yet using Docebo, and help accelerate in-flight expansion opportunities.\n\n\nFEDERAL / GOVERNMENT SUPPORT\n\n - Support enterprise federal campaigns. This includes content syndication, event execution, targeted account lists, and campaign support alongside product marketing and the broader gov motion. This is a support function within your book of work, not a standalone track.\n\n\nENTERPRISE PARTNER MARKETING\n\n - Run partner campaigns with a small number of select partners that move ENT/Gov pipeline (think Deloitte, AWS, Carahsoft) — joint programs and co-hosted events. If it generates measurable, Enterprise pipeline, it’s in scope.\n\n\nMEASUREMENT & ITERATION\n\n - Using AI to scale what works.\n\n - Measure everything — pipeline created, influenced, and accelerated, with clear attribution across new business, expansion, and partner-sourced.\n\n - If something isn't working, you say so and change course. No sunk-cost loyalty to a channel or a partner.\n\n\n💪 YOUR SUPERPOWERS\n\n - Pipeline-obsessed generalist: 3–4 years of B2B SaaS marketing experience, at least 1 year with enterprise buyers (5,000+ employees). You've driven measurable pipeline and revenue across new business, expansion, and cross-sell — not just lead volume.\n\n - Buying-committee thinker: Fluency in intent data, buying signals, and account engagement scoring informs how you prioritize and what you build.\n\n - Sales trust-builder: You understand you win as a team with sales — in-the-weeds collaboration, pipeline reviews, and shared accountability, not just campaign reporting.\n\n - Ruthless about scope: You orient around what gets results, full-stop. You can hold a lever without losing sight of the end goal.\n\n - \"I can figure this out\" mindset toward tools: UserGems, UserLed, Influ2, ReachDesk, HubSpot, Salesforce, Claude, Outreach — bonus points if you've used some of them, but curiosity and aptitude matters more than a checklist match.\n\n - Active AI practitioner: you're already applying AI anywhere and everywhere.\n \n \n\n\n🎁 BONUS POINTS\n\n - Experience running or collaborating on field events as part of an enterprise GTM motion.\n\n - Experience targeting government or public-sector accounts.\n\n - Exposure to AWS Marketplace or systems-integrator partnerships (Deloitte-style relationships) — specifically where you've made the partnership produce pipeline, not just co-branded content.\n\n\n\n\nOUR HYBRID WORK PHILOSOPHY 🤝\n\nGreat work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.\n\n\n\n\nOUR TOTAL REWARDS PHILOSOPHY 🎉\n\nOur Total Rewards Philosophy centers around three core areas to reward and care for our People:\n\n - Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.\n\n - Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.\n\n - Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.\n \n\n\n\n\nOUR PROMISE TO YOU 😍\n\n - Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.\n\n - Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.\n\n - Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!\n\n - Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!\n\n - Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.\n\n\n\n\nABOUT DOCEBO 💙\n\nAt Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO https://www.docebo.inc/home/default.aspx), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world. \n\n\n\nDocebo is an Equal Employment Opportunity employer https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.\n\nAs a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.\n\nAny individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to recruiting_accommodations@docebo.com. The email should also include the position you’re interested in."},{"id":"8db6d80e-2327-45a7-bfd3-6967d30083ab","title":"Junior Cloud Engineer","department":"Engineering","team":"Cloud Engineering","employmentType":"FullTime","location":"Biassono, Italy","secondaryLocations":[{"location":"Milan, Italy","address":{"postalAddress":{"addressCountry":"Italy","addressLocality":"Milan"}}}],"publishedAt":"2026-07-21T15:32:12.682+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"20853","addressRegion":"MB","streetAddress":"Via Parco, 47","addressCountry":"Italy","addressLocality":"Biassono"}},"jobUrl":"https://jobs.ashbyhq.com/docebo/8db6d80e-2327-45a7-bfd3-6967d30083ab","applyUrl":"https://jobs.ashbyhq.com/docebo/8db6d80e-2327-45a7-bfd3-6967d30083ab/application","descriptionHtml":"Artificial Intelligence. Actual Impact.
At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.
We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.
So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.
Ready to launch your cloud engineering journey by helping power the future of enterprise learning? As a Junior Cloud Engineer at Docebo, you won’t just keep systems running—you'll collaborate with seasoned mentors to automate, secure, and scale our multi-tenant AWS cloud environments. You will play a vital role in keeping our platforms robust, compliant, and rock-solid for millions of users worldwide. If you're eager to turn complex infrastructure challenges into seamless, high-impact performance, your next big adventure starts here!
Build the Foundation: Implement defined AWS compute, storage, networking, and IAM changes alongside senior engineers using best-in-class multi-tenant patterns.
Automate Everything: Craft and refine Infrastructure-as-Code (Terraform, CloudFormation) modules and scripts to streamline routine provisioning, maintenance, and backups.
Master Observability: Configure dynamic dashboards and alerts in tools like Datadog and CloudWatch to keep a proactive finger on overall system health.
Troubleshoot & Resolve: Dive into non-production environments to investigate issues, analyze logs and metrics, apply targeted fixes, and escalate complex puzzles when needed.
Drive Cross-Functional Synergy: Collaborate closely with Product Engineering and Site Reliability Engineering (SRE) teams to translate requirements into smooth cloud changes.
Guard the Castle: Support critical FedRAMP system patching routines, monitor security compliance dashboards, and take swift action to resolve vulnerabilities.
Document for Success: Create clear runbooks, configuration updates, and script documentation so the entire team can easily reuse and build upon your work.
Solid Educational Foundation: A Bachelor’s degree in Computer Science, Software Engineering, Information Systems, or equivalent hands-on project experience.
Early Cloud Craft: 1–2 years of experience or project work in cloud or infrastructure engineering, with exposure to AWS (or another major cloud provider).
Tooling & Scripting Chops: Comfort navigating Linux, writing scripts in Bash or Python, and managing code using Git alongside CI/CD tools like GitLab CI or Jenkins.
Incurable Curiosity: A high interest in modern containerization (Docker, Kubernetes) and Infrastructure-as-Code tools such as Terraform or CloudFormation.
Growth Mindset: A strong problem-solving approach paired with an enthusiastic drive to continually elevate your cloud engineering skills.
Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other at either our Milan or Biassono location. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.
Our Total Rewards Philosophy centers around three core areas to reward and care for our People:
Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.
Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.
Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.
Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.
Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.
Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!
Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!
Fuel for Your Day: Receive a meal voucher for every working day, so you can focus on doing your best work while enjoying a meal that keeps you energized.
Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.
Artificial Intelligence. Actual Impact.
At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.
We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.
So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.
As our Deal Desk Specialist, you will sit right at the high-stakes intersection of Sales, Finance, Legal, and Operations, acting as the ultimate growth enabler for Docebo’s commercial organization. Reporting directly to the Director of Pricing & Renewals Management, you'll unleash your commercial acuity to navigate ambiguity, accelerate deal velocity, and craft win-win business structures in a fast-paced SaaS landscape. In this role, you aren't just processing orders—you are directly powering our revenue engine, managing high-visibility deal execution across North America, and helping turn big ideas into signed partnerships.
Lead the Charge: Orchestrate and manage the end-to-end Deal Desk workflow in North America, ensuring every deal is commercially sound, accurate, and aligned with company policies.
Architect Commercial Deals: Review complex deal structures and pricing proposals, proactively identifying risk flags and managing non-standard commercial terms or exceptions.
Empower Revenue Teams: Act as the trusted, high-value strategic partner for Sales and Account Management teams, providing real-time guidance on pricing mechanics, structuring, and approval pathways.
Unite Cross-Functional Forces: Bridge the gap between Legal, Finance, and Operations to seamlessly resolve custom contract requests and non-standard deal terms.
Standardize Success: Apply Docebo’s pricing model consistently across diverse deal scenarios, balancing swift execution with scalable compliance.
Build the Playbook: Maintain and evolve playbooks, templates, and reference documentation to keep our deal execution sharp, consistent, and scalable.
Drive Continuous Innovation: Participate in team retrospectives and process improvement initiatives to strip away friction, boost efficiency, and keep our deal engine running faster than ever.
Solid Foundation: Bachelor’s degree in Business Administration, Finance, Legal Studies, or a related field (or equivalent hands-on experience).
Analytical Mastery: Exceptional problem-solving skills with a keen eye for evaluating complex financial and contractual risk landscapes.
SaaS Savvy: Proven track record inside a fast-paced SaaS environment, with specialized exposure to pricing, finance, deal desk, or commercial legal support.
Tech Proficiency: Expert-level mastery of CRM environments (Salesforce preferred) alongside power-user skills in MS Excel or Google Sheets.
Precision Execution: Stellar organizational and time management skills, capable of smoothly steering multiple high-stakes deals and renewals simultaneously under tight deadlines.
Clear Communication: Top-tier written and verbal communication skills to influence stakeholders, document decisions, and collaborate effortlessly across departments.
Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.
Our Total Rewards Philosophy centers around three core areas to reward and care for our People:
Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.
Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.
Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.
Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.
Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.
Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!
Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!
Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.
At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world.
Docebo is an Equal Employment Opportunity employer. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.
As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.
Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to recruiting_accommodations@docebo.com. The email should also include the position you’re interested in.
","descriptionPlain":"Artificial Intelligence. Actual Impact.\n\nAt Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.\n\n\n\n\nWe’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.\n\n\n\n\nSo… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.\n\n\n\n\n🚀 THE ADVENTURE AHEAD\n\nAs our Deal Desk Specialist, you will sit right at the high-stakes intersection of Sales, Finance, Legal, and Operations, acting as the ultimate growth enabler for Docebo’s commercial organization. Reporting directly to the Director of Pricing & Renewals Management, you'll unleash your commercial acuity to navigate ambiguity, accelerate deal velocity, and craft win-win business structures in a fast-paced SaaS landscape. In this role, you aren't just processing orders—you are directly powering our revenue engine, managing high-visibility deal execution across North America, and helping turn big ideas into signed partnerships.\n\n\n\n\n📅 THE DAY-TO-DAY\n\n - Lead the Charge: Orchestrate and manage the end-to-end Deal Desk workflow in North America, ensuring every deal is commercially sound, accurate, and aligned with company policies.\n\n - Architect Commercial Deals: Review complex deal structures and pricing proposals, proactively identifying risk flags and managing non-standard commercial terms or exceptions.\n\n - Empower Revenue Teams: Act as the trusted, high-value strategic partner for Sales and Account Management teams, providing real-time guidance on pricing mechanics, structuring, and approval pathways.\n\n - Unite Cross-Functional Forces: Bridge the gap between Legal, Finance, and Operations to seamlessly resolve custom contract requests and non-standard deal terms.\n\n - Standardize Success: Apply Docebo’s pricing model consistently across diverse deal scenarios, balancing swift execution with scalable compliance.\n\n - Build the Playbook: Maintain and evolve playbooks, templates, and reference documentation to keep our deal execution sharp, consistent, and scalable.\n\n - Drive Continuous Innovation: Participate in team retrospectives and process improvement initiatives to strip away friction, boost efficiency, and keep our deal engine running faster than ever.\n\n\n\n\n⚡ YOUR SUPERPOWERS\n\n - Solid Foundation: Bachelor’s degree in Business Administration, Finance, Legal Studies, or a related field (or equivalent hands-on experience).\n\n - Analytical Mastery: Exceptional problem-solving skills with a keen eye for evaluating complex financial and contractual risk landscapes.\n\n - SaaS Savvy: Proven track record inside a fast-paced SaaS environment, with specialized exposure to pricing, finance, deal desk, or commercial legal support.\n\n - Tech Proficiency: Expert-level mastery of CRM environments (Salesforce preferred) alongside power-user skills in MS Excel or Google Sheets.\n\n - Precision Execution: Stellar organizational and time management skills, capable of smoothly steering multiple high-stakes deals and renewals simultaneously under tight deadlines.\n\n - Clear Communication: Top-tier written and verbal communication skills to influence stakeholders, document decisions, and collaborate effortlessly across departments.\n\n\n\n\nOUR HYBRID WORK PHILOSOPHY 🤝\n\nGreat work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.\n\n\n\n\nOUR TOTAL REWARDS PHILOSOPHY 🎉\n\nOur Total Rewards Philosophy centers around three core areas to reward and care for our People:\n\n - Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.\n\n - Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.\n\n - Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.\n \n\n\n\n\nOUR PROMISE TO YOU 😍\n\n - Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.\n\n - Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.\n\n - Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!\n\n - Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!\n\n - Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.\n\n\n\n\nABOUT DOCEBO 💙\n\nAt Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO https://www.docebo.inc/home/default.aspx), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world. \n\n\n\nDocebo is an Equal Employment Opportunity employer https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.\n\nAs a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.\n\nAny individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to recruiting_accommodations@docebo.com. The email should also include the position you’re interested in."},{"id":"0f7ec883-b939-4a27-86a7-69a6a72dc550","title":"Legal Counsel","department":"Legal","team":"Legal","employmentType":"FullTime","location":"Toronto, Ontario","secondaryLocations":[],"publishedAt":"2026-07-29T19:48:08.619+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"M5J 1R7","addressRegion":"Ontario","streetAddress":"55 York Street, 12th Floor","addressCountry":"Canada","addressLocality":"Toronto"}},"jobUrl":"https://jobs.ashbyhq.com/docebo/0f7ec883-b939-4a27-86a7-69a6a72dc550","applyUrl":"https://jobs.ashbyhq.com/docebo/0f7ec883-b939-4a27-86a7-69a6a72dc550/application","descriptionHtml":"Artificial Intelligence. Actual Impact.
At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.
We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.
So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.
Step into the fast lane as our Legal Counsel, where you’ll directly fuel Docebo’s global growth by orchestrating high-stakes enterprise deals! You won't just be reviewing contracts; you'll serve as a trusted business advisor partnering with Sales, Dealdesk, Partnerships, and Finance to close complex tech transactions. In this role, you will navigate cutting-edge AI software terms, drive deal strategy, and protect our business while directly powering our revenue velocity. If you thrive on solving complex legal puzzles and turning contract negotiations into winning partnerships, this is your stage.
Orchestrate High-Impact Deals: Drive the end-to-end negotiation lifecycle for key global client agreements, including MSAs, SLAs, NDAs, SOWs, and cutting-edge Artificial Intelligence terms.
Become a Trusted Business Partner: Work side-by-side with Sales, Dealdesk, Partnerships, Security, and Finance teams to deliver practical legal advice and help close complex deals efficiently.
Craft & Safeguard Terms: Draft fresh legal templates, perform forensic contract reviews, and proactively negotiate terms that balance business risks with Docebo’s revenue goals.
Drive Strategic Growth: Partner with our RFP and Partnership teams to win major tenders, build strategic reseller/referral networks, and negotiate key subcontractor agreements.
Champion Compliance & Efficiency: Build streamlined contract management processes, track key benchmarking metrics, and run training sessions to ensure our agreements remain clear, fair, and binding.
Adapt & Innovate: Tackle diverse legal challenges as they arise, advising on product inquiries, sales disputes, contract terminations, and special team initiatives.
Legal Credentials: Holds a JD/LLB from an accredited law school and is active/admitted to practice law in any province.
Commercial Transaction Mastery: 3+ years of experience as an in-house lawyer in SaaS/Tech, bringing deep expertise in drafting and negotiating subscription software, data privacy, AI terms, and professional services.
Pragmatic Problem Solver: Demonstrates a positive, “can-do” attitude with a talent for balancing risk, compliance, and fast-paced business goals creatively and with high integrity.
Cross-Functional Collaborator: Excellent verbal and written communication skills with a knack for translating complex legal nuances into actionable guidance for internal and external stakeholders.
Project Management Dynamo: Highly organized, self-directed, and results-oriented with the ability to manage multiple high-priority deals under tight deadlines.
Bilingual Advantage: Fluency in both written and spoken French.
Privacy Expertise: Strong working knowledge of GDPR and modern global data privacy regulations.
Tech Stack Techie: Hands-on experience with Salesforce (or CRM equivalents), LinkSquares (or CLM tools), alongside proficiency in MS Office and Zoom.
Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.
Our Total Rewards Philosophy centers around three core areas to reward and care for our People:
Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.
Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.
Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.
Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.
Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.
Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!
Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!
Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.
At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world.
Docebo is an Equal Employment Opportunity employer. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.
As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.
Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to recruiting_accommodations@docebo.com. The email should also include the position you’re interested in.
","descriptionPlain":"Artificial Intelligence. Actual Impact.\n\nAt Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.\n\n\n\n\nWe’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.\n\n\n\n\nSo… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.\n\n\n\n\n🚀 THE ADVENTURE AHEAD\n\nStep into the fast lane as our Legal Counsel, where you’ll directly fuel Docebo’s global growth by orchestrating high-stakes enterprise deals! You won't just be reviewing contracts; you'll serve as a trusted business advisor partnering with Sales, Dealdesk, Partnerships, and Finance to close complex tech transactions. In this role, you will navigate cutting-edge AI software terms, drive deal strategy, and protect our business while directly powering our revenue velocity. If you thrive on solving complex legal puzzles and turning contract negotiations into winning partnerships, this is your stage.\n\n\n\n\n📅 THE DAY-TO-DAY\n\n - Orchestrate High-Impact Deals: Drive the end-to-end negotiation lifecycle for key global client agreements, including MSAs, SLAs, NDAs, SOWs, and cutting-edge Artificial Intelligence terms.\n\n - Become a Trusted Business Partner: Work side-by-side with Sales, Dealdesk, Partnerships, Security, and Finance teams to deliver practical legal advice and help close complex deals efficiently.\n\n - Craft & Safeguard Terms: Draft fresh legal templates, perform forensic contract reviews, and proactively negotiate terms that balance business risks with Docebo’s revenue goals.\n\n - Drive Strategic Growth: Partner with our RFP and Partnership teams to win major tenders, build strategic reseller/referral networks, and negotiate key subcontractor agreements.\n\n - Champion Compliance & Efficiency: Build streamlined contract management processes, track key benchmarking metrics, and run training sessions to ensure our agreements remain clear, fair, and binding.\n\n - Adapt & Innovate: Tackle diverse legal challenges as they arise, advising on product inquiries, sales disputes, contract terminations, and special team initiatives.\n\n\n\n\n⚡ YOUR SUPERPOWERS\n\n - Legal Credentials: Holds a JD/LLB from an accredited law school and is active/admitted to practice law in any province.\n\n - Commercial Transaction Mastery: 3+ years of experience as an in-house lawyer in SaaS/Tech, bringing deep expertise in drafting and negotiating subscription software, data privacy, AI terms, and professional services.\n\n - Pragmatic Problem Solver: Demonstrates a positive, “can-do” attitude with a talent for balancing risk, compliance, and fast-paced business goals creatively and with high integrity.\n\n - Cross-Functional Collaborator: Excellent verbal and written communication skills with a knack for translating complex legal nuances into actionable guidance for internal and external stakeholders.\n\n - Project Management Dynamo: Highly organized, self-directed, and results-oriented with the ability to manage multiple high-priority deals under tight deadlines.\n\n\n\n\n⭐ BONUS POINTS\n\n - Bilingual Advantage: Fluency in both written and spoken French.\n\n - Privacy Expertise: Strong working knowledge of GDPR and modern global data privacy regulations.\n\n - Tech Stack Techie: Hands-on experience with Salesforce (or CRM equivalents), LinkSquares (or CLM tools), alongside proficiency in MS Office and Zoom.\n\n\n\n\nOUR HYBRID WORK PHILOSOPHY 🤝\n\nGreat work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.\n\n\n\n\nOUR TOTAL REWARDS PHILOSOPHY 🎉\n\nOur Total Rewards Philosophy centers around three core areas to reward and care for our People:\n\n - Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.\n\n - Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.\n\n - Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.\n \n\n\n\n\nOUR PROMISE TO YOU 😍\n\n - Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.\n\n - Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.\n\n - Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!\n\n - Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!\n\n - Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.\n\n\n\n\nABOUT DOCEBO 💙\n\nAt Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO https://www.docebo.inc/home/default.aspx), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world. \n\n\n\nDocebo is an Equal Employment Opportunity employer https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.\n\nAs a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.\n\nAny individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to recruiting_accommodations@docebo.com. The email should also include the position you’re interested in."},{"id":"273845bc-2e43-4e48-99fe-815ff6188d8a","title":"Founding Forward Deployed Engineer","department":"Engineering","team":"Product Engineering","employmentType":"FullTime","location":"Toronto, Ontario","secondaryLocations":[],"publishedAt":"2026-07-28T21:21:43.338+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"M5J 1R7","addressRegion":"Ontario","streetAddress":"55 York Street, 12th Floor","addressCountry":"Canada","addressLocality":"Toronto"}},"jobUrl":"https://jobs.ashbyhq.com/docebo/273845bc-2e43-4e48-99fe-815ff6188d8a","applyUrl":"https://jobs.ashbyhq.com/docebo/273845bc-2e43-4e48-99fe-815ff6188d8a/application","descriptionHtml":"Artificial Intelligence. Actual Impact.
At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.
We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.
So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.
As a founding member of our Forward Deployed Engineering (FDE) team, you will bridge the gap between cutting-edge AI technology and real-world impact. This is not a plug-and-play role with a pre-written playbook. You will work hand-in-hand with our most forward-thinking, strategic customers to transform complex L&D workflows into autonomous, high-impact AI agents. By translating customer challenges into reusable platform capabilities, you will play a central role in establishing our FDE function from the ground up, defining what success looks like, and shaping the future of AI-first learning.
Build the Blueprint: Thrive in extreme ambiguity. You won't just follow operational rituals—you'll create them. You’ll define how our FDE team operates, set internal playbooks, and figure out the technical roadmap as you navigate uncharted territory alongside our clients.
Deploy Autonomous Intelligence: Partner directly with our strategic enterprise customers to map complex L&D workflows, pin-pointing high-impact opportunities for agentic AI integration.
Architect Custom AI Agents: Design, build, and deploy bespoke AI agents that integrate seamlessly with customer systems and the Docebo Agent Hub.
Drive Platform Evolution: Translate hands-on customer insights into foundational platform enhancements, turning bespoke client solutions into scalable features for our broader ecosystem.
Own the Product Lifecycle: Take full ownership from discovery and system architecture to production deployment, monitoring, and iterative optimization.
Build the Discipline: Shape the founding FDE team culture, operational rituals, and internal playbooks while defining our technical roadmap and cross-functional org design.
Full-Stack Craftsmanship: 5+ years of hands-on experience building, shipping, and maintaining production-grade full-stack software products.
Product-First Mindset: A strong customer-centric focus with the confidence and communication skills to engage directly with enterprise stakeholders.
Founder Mindset & Ambiguity Tolerance: You don't wait for clear specs or structured hand-offs. You are energized by undefined problems, comfortable making high-stakes decisions with partial information, and obsessed with taking complete ownership from zero to one.
Rapid Prototyping Agility: Proven ability to quickly build prototypes, experiment boldly, and iterate based on real-world usage and customer feedback.
Modern Tech Fluency: Proficiency in our core tech stack, including frontend (React, TypeScript) and backend development (Next.js, TypeScript).
Systems Architecture: Strong architectural background with solid experience navigating distributed systems, AWS, Kubernetes, and LLM providers.
Agentic AI Expertise: Prior experience building, fine-tuning, or deploying agentic AI systems and LLM-powered applications in production environments.
Ecosystem Familiarity: Experience using modern engineering tooling like GitLab, Datadog, OpenTofu, and multi-LLM orchestration tools.
Step 1: We’ll kick things off with a 30-minute video call with a member of our Talent team. We’ll get to know you, share more about the role and team, and make sure we’re aligned.
Step 2: A 60-minute video call with the hiring manager, where they’ll dig deeper into your experience, approach, and what excites you most about this opportunity.
Step 3: A hands-on technical deep dive and architecture discussion with key stakeholders.
Step 4: A final conversation focused on culture fit, team dynamics, and cross-functional alignment.
Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.
Our Total Rewards Philosophy centers around three core areas to reward and care for our People:
Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.
Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.
Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.
Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.
Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.
Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!
Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!
Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.
At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world.
Docebo is an Equal Employment Opportunity employer. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.
As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.
Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to recruiting_accommodations@docebo.com. The email should also include the position you’re interested in.
","descriptionPlain":"Artificial Intelligence. Actual Impact.\n\nAt Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.\n\n\n\n\nWe’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.\n\n\n\n\nSo… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.\n\n\n\n\n🚀 THE ADVENTURE AHEAD\n\nAs a founding member of our Forward Deployed Engineering (FDE) team, you will bridge the gap between cutting-edge AI technology and real-world impact. This is not a plug-and-play role with a pre-written playbook. You will work hand-in-hand with our most forward-thinking, strategic customers to transform complex L&D workflows into autonomous, high-impact AI agents. By translating customer challenges into reusable platform capabilities, you will play a central role in establishing our FDE function from the ground up, defining what success looks like, and shaping the future of AI-first learning.\n\n\n\n\n🛠️ THE DAY-TO-DAY\n\n - Build the Blueprint: Thrive in extreme ambiguity. You won't just follow operational rituals—you'll create them. You’ll define how our FDE team operates, set internal playbooks, and figure out the technical roadmap as you navigate uncharted territory alongside our clients.\n\n - Deploy Autonomous Intelligence: Partner directly with our strategic enterprise customers to map complex L&D workflows, pin-pointing high-impact opportunities for agentic AI integration.\n\n - Architect Custom AI Agents: Design, build, and deploy bespoke AI agents that integrate seamlessly with customer systems and the Docebo Agent Hub.\n\n - Drive Platform Evolution: Translate hands-on customer insights into foundational platform enhancements, turning bespoke client solutions into scalable features for our broader ecosystem.\n\n - Own the Product Lifecycle: Take full ownership from discovery and system architecture to production deployment, monitoring, and iterative optimization.\n\n - Build the Discipline: Shape the founding FDE team culture, operational rituals, and internal playbooks while defining our technical roadmap and cross-functional org design.\n \n \n\n\n💪 YOUR SUPERPOWERS\n\n - Full-Stack Craftsmanship: 5+ years of hands-on experience building, shipping, and maintaining production-grade full-stack software products.\n\n - Product-First Mindset: A strong customer-centric focus with the confidence and communication skills to engage directly with enterprise stakeholders.\n\n - Founder Mindset & Ambiguity Tolerance: You don't wait for clear specs or structured hand-offs. You are energized by undefined problems, comfortable making high-stakes decisions with partial information, and obsessed with taking complete ownership from zero to one.\n\n - Rapid Prototyping Agility: Proven ability to quickly build prototypes, experiment boldly, and iterate based on real-world usage and customer feedback.\n\n - Modern Tech Fluency: Proficiency in our core tech stack, including frontend (React, TypeScript) and backend development (Next.js, TypeScript).\n\n - Systems Architecture: Strong architectural background with solid experience navigating distributed systems, AWS, Kubernetes, and LLM providers.\n \n\n\n✨ BONUS POINTS\n\n - Agentic AI Expertise: Prior experience building, fine-tuning, or deploying agentic AI systems and LLM-powered applications in production environments.\n\n - Ecosystem Familiarity: Experience using modern engineering tooling like GitLab, Datadog, OpenTofu, and multi-LLM orchestration tools.\n \n \n\n\n💬 OUR INTERVIEW PROCESS\n\n - Step 1: We’ll kick things off with a 30-minute video call with a member of our Talent team. We’ll get to know you, share more about the role and team, and make sure we’re aligned.\n\n - Step 2: A 60-minute video call with the hiring manager, where they’ll dig deeper into your experience, approach, and what excites you most about this opportunity.\n\n - Step 3: A hands-on technical deep dive and architecture discussion with key stakeholders.\n\n - Step 4: A final conversation focused on culture fit, team dynamics, and cross-functional alignment.\n\n\n\n\nOUR HYBRID WORK PHILOSOPHY 🤝\n\nGreat work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.\n\n\n\n\nOUR TOTAL REWARDS PHILOSOPHY 🎉\n\nOur Total Rewards Philosophy centers around three core areas to reward and care for our People:\n\n - Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.\n\n - Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.\n\n - Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.\n \n\n\n\n\nOUR PROMISE TO YOU 😍\n\n - Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.\n\n - Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.\n\n - Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!\n\n - Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!\n\n - Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.\n\n\n\n\nABOUT DOCEBO 💙\n\nAt Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO https://www.docebo.inc/home/default.aspx), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world. \n\n\n\nDocebo is an Equal Employment Opportunity employer https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.\n\nAs a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.\n\nAny individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to recruiting_accommodations@docebo.com. The email should also include the position you’re interested in."},{"id":"47fc8cd8-b70f-48d9-8629-380aed116de1","title":"Premium Support Advisor","department":"Engineering","team":"Support","employmentType":"FullTime","location":"Athens, Georgia","secondaryLocations":[{"location":"Atlanta, Georgia","address":{"postalAddress":{"postalCode":"30326","addressRegion":"Georgia","streetAddress":"950 East Paces Ferry Rd NE #2150","addressCountry":"United States","addressLocality":"Atlanta"}}}],"publishedAt":"2026-07-30T21:07:44.552+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"30601","addressRegion":"Georgia","streetAddress":"600 N. Thomas Street, Suite A","addressCountry":"United States","addressLocality":"Athens"}},"jobUrl":"https://jobs.ashbyhq.com/docebo/47fc8cd8-b70f-48d9-8629-380aed116de1","applyUrl":"https://jobs.ashbyhq.com/docebo/47fc8cd8-b70f-48d9-8629-380aed116de1/application","descriptionHtml":"Artificial Intelligence. Actual Impact.
At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.
We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.
So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.
The role of the Premium Support Advisor is crucial in ensuring that our Premium Support customers enjoy a seamless, top-tier experience with our products. You will play a key role in elevating customer satisfaction by proactively addressing technical issues, analyzing support trends, and providing highly tailored support services. By blending technical expertise with a passionate commitment to customer advocacy, you will ensure that client needs are not only met but entirely anticipated as we continuously enhance service delivery.
Deliver VIP Experiences: Serve on our Premium Support team to provide an incredibly valuable customer experience to Premier, Advantage, and Essential accounts, ensuring the successful delivery of Premium Support offerings.
Collaborate for Success: Partner closely with Customer Success Managers (CSMs), Account Managers (AMs), Professional Services (PS), Technical Account Managers (TAMs), and leadership teams to maximize customer satisfaction and retention.
Resolve & Optimize: Serve as the primary support contact for assigned clients, conduct ticket reviews to identify trends, manage issues through to resolution, and effectively address escalations based on urgency.
Communicate Across Channels: Provide dynamic, multi-channel technical support via phone, video, email, and chat, ensuring seamless adaptability to client communication preferences.
Champion Client Needs: Advocate for the business needs of Premium clients, strive to exceed customer expectations, and collaborate with Product and Support Management on the rollout of new features by sharing valuable client insights.
Investigate & Escalate: Diagnose complex software application issues to determine root causes, propose appropriate solutions, and confidently escalate concerns to the Product team when necessary.
Document with Precision: Maintain meticulous documentation of customer environments, interactions, and troubleshooting processes to facilitate vital knowledge sharing and enhance response effectiveness.
Customer-Obsessed Mindset: Exhibit strong customer-centered behaviors with exceptional verbal and written communication skills to effectively convey technical information and engage technical and non-technical stakeholders alike.
Technical Troubleshooting Guru: Demonstrate a strong technical aptitude with a minimum of 3.5 years of experience in SaaS technical support or a related field to conquer and troubleshoot complex software applications.
Autonomous Problem Solver: Showcase a proactive approach, critical thinking skills, and a demonstrated ability to autonomously lead technical support requests to innovative resolutions.
Tech Stack Navigator: Utilize your proficiency in SaaS support tools such as Zendesk, Salesforce, Slack, and JIRA to streamline workflows and deliver rapid solutions.
Collaborative Team Player: Bring a self-starter mindset and collaborative nature to work effectively both independently and as part of a cohesive, inclusive team.
Educated Professional: Possess a Bachelor's degree in Computer Science, Information Technology, or a related field (or bring equivalent, hard-earned professional experience to the table)
Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.
Our Total Rewards Philosophy centers around three core areas to reward and care for our People:
Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.
Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.
Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.
Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.
Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.
Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!
Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!
Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.
At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world.
Docebo is an Equal Employment Opportunity employer. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.
As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.
Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to recruiting_accommodations@docebo.com. The email should also include the position you’re interested in.
","descriptionPlain":"Artificial Intelligence. Actual Impact.\n\nAt Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.\n\n\n\n\nWe’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.\n\n\n\n\nSo… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.\n\n\n\n\n🚀 THE ADVENTURE AHEAD\n\nThe role of the Premium Support Advisor is crucial in ensuring that our Premium Support customers enjoy a seamless, top-tier experience with our products. You will play a key role in elevating customer satisfaction by proactively addressing technical issues, analyzing support trends, and providing highly tailored support services. By blending technical expertise with a passionate commitment to customer advocacy, you will ensure that client needs are not only met but entirely anticipated as we continuously enhance service delivery.\n\n\n\n\n💻 THE DAY-TO-DAY\n\n - Deliver VIP Experiences: Serve on our Premium Support team to provide an incredibly valuable customer experience to Premier, Advantage, and Essential accounts, ensuring the successful delivery of Premium Support offerings.\n\n - Collaborate for Success: Partner closely with Customer Success Managers (CSMs), Account Managers (AMs), Professional Services (PS), Technical Account Managers (TAMs), and leadership teams to maximize customer satisfaction and retention.\n\n - Resolve & Optimize: Serve as the primary support contact for assigned clients, conduct ticket reviews to identify trends, manage issues through to resolution, and effectively address escalations based on urgency.\n\n - Communicate Across Channels: Provide dynamic, multi-channel technical support via phone, video, email, and chat, ensuring seamless adaptability to client communication preferences.\n\n - Champion Client Needs: Advocate for the business needs of Premium clients, strive to exceed customer expectations, and collaborate with Product and Support Management on the rollout of new features by sharing valuable client insights.\n\n - Investigate & Escalate: Diagnose complex software application issues to determine root causes, propose appropriate solutions, and confidently escalate concerns to the Product team when necessary.\n\n - Document with Precision: Maintain meticulous documentation of customer environments, interactions, and troubleshooting processes to facilitate vital knowledge sharing and enhance response effectiveness.\n \n \n\n\n🦸 YOUR SUPERPOWERS\n\n - Customer-Obsessed Mindset: Exhibit strong customer-centered behaviors with exceptional verbal and written communication skills to effectively convey technical information and engage technical and non-technical stakeholders alike.\n\n - Technical Troubleshooting Guru: Demonstrate a strong technical aptitude with a minimum of 3.5 years of experience in SaaS technical support or a related field to conquer and troubleshoot complex software applications.\n\n - Autonomous Problem Solver: Showcase a proactive approach, critical thinking skills, and a demonstrated ability to autonomously lead technical support requests to innovative resolutions.\n\n - Tech Stack Navigator: Utilize your proficiency in SaaS support tools such as Zendesk, Salesforce, Slack, and JIRA to streamline workflows and deliver rapid solutions.\n\n - Collaborative Team Player: Bring a self-starter mindset and collaborative nature to work effectively both independently and as part of a cohesive, inclusive team.\n\n - Educated Professional: Possess a Bachelor's degree in Computer Science, Information Technology, or a related field (or bring equivalent, hard-earned professional experience to the table)\n\n\n\n\nOUR HYBRID WORK PHILOSOPHY 🤝\n\nGreat work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.\n\n\n\n\nOUR TOTAL REWARDS PHILOSOPHY 🎉\n\nOur Total Rewards Philosophy centers around three core areas to reward and care for our People:\n\n - Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.\n\n - Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.\n\n - Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.\n \n\n\n\n\nOUR PROMISE TO YOU 😍\n\n - Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.\n\n - Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.\n\n - Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!\n\n - Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!\n\n - Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.\n\n\n\n\nABOUT DOCEBO 💙\n\nAt Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO https://www.docebo.inc/home/default.aspx), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world. \n\n\n\nDocebo is an Equal Employment Opportunity employer https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.\n\nAs a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.\n\nAny individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to recruiting_accommodations@docebo.com. The email should also include the position you’re interested in."},{"id":"30b7c01a-31a6-42b1-8579-56b400116610","title":"Senior Product Engineer - Angular, Full Stack","department":"Engineering","team":"Product Engineering","employmentType":"FullTime","location":"Toronto, Ontario","secondaryLocations":[],"publishedAt":"2026-08-04T14:48:46.406+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"M5J 1R7","addressRegion":"Ontario","streetAddress":"55 York Street, 12th Floor","addressCountry":"Canada","addressLocality":"Toronto"}},"jobUrl":"https://jobs.ashbyhq.com/docebo/30b7c01a-31a6-42b1-8579-56b400116610","applyUrl":"https://jobs.ashbyhq.com/docebo/30b7c01a-31a6-42b1-8579-56b400116610/application","descriptionHtml":"Artificial Intelligence. Actual Impact.
At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.
We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.
So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.
As a Senior Product Engineer at Docebo, you operate at the intersection of customer needs and product delivery. You'll own the full lifecycle of the features you build — from identifying the problem, through shipping the solution, to measuring what can be optimized. You're not waiting for specs to land on your desk. You're talking to customers, making product decisions, and iterating based on real data.
You'll combine strong full stack engineering skills, with a focus on front-end technologies and genuine product thinking and customer empathy to create simple, elegant, and scalable solutions that delight users. You use AI-assisted development to accelerate implementation, applying your engineering judgment to refine, optimize, and architect solutions that are scalable, maintainable, and production-ready. This role is for people who care as much about what they build as how they build it.
Own Products End-to-End: Originate ideas from user conversations, analytics, and company strategy. Build MVPs, ship to production, iterate on feedback, and ensure ongoing success.
Architect and Develop Great Software: Lead the design, development, and scaling of Angular applications across our front-end stack, shaping component architecture, state management, and design system decisions along the way. Collaborate closely with backend teams (Go, Node.js, Python) to integrate APIs and deliver seamless end-to-end experiences.
Stay Close to Customers: Talk directly to users, participate in support rotations, and use product analytics and observability tools to understand how features are actually being used.
Measure and Iterate: Instrument features, run experiments and A/B tests, define success metrics, and use data to decide what to build, improve, or deprecate.
Build with AI Daily: Use tools like Claude Code, Cursor, Codex, and other AI-assisted development workflows as a core part of how you work — not as an experiment, but as a multiplier that lets you ship 10x faster.
Drive Engineering Excellence: Champion and evolve front-end development workflows (build tooling, testing, component libraries), and ensure deployment is fast, safe, and reliable.
Collaborate Cross-Functionally: Partner with Product, Design, and Testing to break down complex problems and deliver great outcomes — while driving product decisions independently when appropriate.
Mentor and Grow Others: Coach developers on technical challenges and product thinking, helping them grow into stronger engineers.
4-6+ years of full stack experience with a strong focus in front-end software development and a track record of building and shipping SaaS products end-to-end.
Proficiency in Angular (or similar modern framework) and TypeScript, with a strong grasp of component architecture, state management (NgRx or similar), reactive patterns (RxJS), and performance optimization.
Working knowledge of back-end technologies (Go, Node.js, Python) sufficient to collaborate on API design and understand full-stack tradeoffs.
Fluent in AI-assisted development tools (Claude Code, Cursor, Codex, or similar) and able to use them daily to dramatically accelerate output.
Experience using product analytics tools (PostHog, Amplitude, Mixpanel) and comfort with experimentation, feature flags, and A/B testing.
Proven ability to navigate ambiguity, solve complex problems, and make sound product and technical decisions with incomplete information.
Experience mentoring developers and collaborating effectively across disciplines.
Strong communication skills — able to talk directly to customers and translate their needs into technical solutions.
Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field — or equivalent practical experience.
Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.
Our Total Rewards Philosophy centers around three core areas to reward and care for our People:
Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.
Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.
Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.
Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.
Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.
Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!
Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!
Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.
At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world.
Docebo is an Equal Employment Opportunity employer. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.
As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.
Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to recruiting_accommodations@docebo.com. The email should also include the position you’re interested in.
","descriptionPlain":"Artificial Intelligence. Actual Impact.\n\nAt Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.\n\n\n\n\nWe’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.\n\n\n\n\nSo… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.\n\n\n\nAs a Senior Product Engineer at Docebo, you operate at the intersection of customer needs and product delivery. You'll own the full lifecycle of the features you build — from identifying the problem, through shipping the solution, to measuring what can be optimized. You're not waiting for specs to land on your desk. You're talking to customers, making product decisions, and iterating based on real data.\n\nYou'll combine strong full stack engineering skills, with a focus on front-end technologies and genuine product thinking and customer empathy to create simple, elegant, and scalable solutions that delight users. You use AI-assisted development to accelerate implementation, applying your engineering judgment to refine, optimize, and architect solutions that are scalable, maintainable, and production-ready. This role is for people who care as much about what they build as how they build it.\n\n\n\n\nWHAT YOU'LL DO\n\n - Own Products End-to-End: Originate ideas from user conversations, analytics, and company strategy. Build MVPs, ship to production, iterate on feedback, and ensure ongoing success.\n\n - Architect and Develop Great Software: Lead the design, development, and scaling of Angular applications across our front-end stack, shaping component architecture, state management, and design system decisions along the way. Collaborate closely with backend teams (Go, Node.js, Python) to integrate APIs and deliver seamless end-to-end experiences.\n\n - Stay Close to Customers: Talk directly to users, participate in support rotations, and use product analytics and observability tools to understand how features are actually being used.\n\n - Measure and Iterate: Instrument features, run experiments and A/B tests, define success metrics, and use data to decide what to build, improve, or deprecate.\n\n - Build with AI Daily: Use tools like Claude Code, Cursor, Codex, and other AI-assisted development workflows as a core part of how you work — not as an experiment, but as a multiplier that lets you ship 10x faster.\n\n - Drive Engineering Excellence: Champion and evolve front-end development workflows (build tooling, testing, component libraries), and ensure deployment is fast, safe, and reliable.\n\n - Collaborate Cross-Functionally: Partner with Product, Design, and Testing to break down complex problems and deliver great outcomes — while driving product decisions independently when appropriate.\n\n - Mentor and Grow Others: Coach developers on technical challenges and product thinking, helping them grow into stronger engineers.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\n - 4-6+ years of full stack experience with a strong focus in front-end software development and a track record of building and shipping SaaS products end-to-end.\n\n - Proficiency in Angular (or similar modern framework) and TypeScript, with a strong grasp of component architecture, state management (NgRx or similar), reactive patterns (RxJS), and performance optimization.\n\n - Working knowledge of back-end technologies (Go, Node.js, Python) sufficient to collaborate on API design and understand full-stack tradeoffs.\n\n - Fluent in AI-assisted development tools (Claude Code, Cursor, Codex, or similar) and able to use them daily to dramatically accelerate output.\n\n - Experience using product analytics tools (PostHog, Amplitude, Mixpanel) and comfort with experimentation, feature flags, and A/B testing.\n\n - Proven ability to navigate ambiguity, solve complex problems, and make sound product and technical decisions with incomplete information.\n\n - Experience mentoring developers and collaborating effectively across disciplines.\n\n - Strong communication skills — able to talk directly to customers and translate their needs into technical solutions.\n\n - Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field — or equivalent practical experience.\n\n\n\n\nOUR HYBRID WORK PHILOSOPHY 🤝\n\nGreat work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.\n\n\n\n\nOUR TOTAL REWARDS PHILOSOPHY 🎉\n\nOur Total Rewards Philosophy centers around three core areas to reward and care for our People:\n\n - Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.\n\n - Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.\n\n - Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.\n \n\n\n\n\nOUR PROMISE TO YOU 😍\n\n - Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.\n\n - Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.\n\n - Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!\n\n - Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!\n\n - Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.\n\n\n\n\nABOUT DOCEBO 💙\n\nAt Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO https://www.docebo.inc/home/default.aspx), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world. \n\n\n\nDocebo is an Equal Employment Opportunity employer https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.\n\nAs a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.\n\nAny individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to recruiting_accommodations@docebo.com. The email should also include the position you’re interested in."},{"id":"ac6c0519-1f9a-4fe2-a0b5-e8afbd541e61","title":"Cybersecurity Compliance Analyst","department":"Information Technology and Security","team":"Security","employmentType":"FullTime","location":"Milan, Italy","secondaryLocations":[{"location":"Biassono, Italy","address":{"postalAddress":{"postalCode":"20853","addressRegion":"MB","streetAddress":"Via Parco, 47","addressCountry":"Italy","addressLocality":"Biassono"}}}],"publishedAt":"2026-08-05T14:58:23.533+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressCountry":"Italy","addressLocality":"Milan"}},"jobUrl":"https://jobs.ashbyhq.com/docebo/ac6c0519-1f9a-4fe2-a0b5-e8afbd541e61","applyUrl":"https://jobs.ashbyhq.com/docebo/ac6c0519-1f9a-4fe2-a0b5-e8afbd541e61/application","descriptionHtml":"Artificial Intelligence. Actual Impact.
At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.
We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.
So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.
As our Cybersecurity Compliance Analyst, you will be the front-line champion and strategist safeguarding Docebo's security posture and driving customer trust. You will bridge the gap between technical rigor and client confidence, translating complex compliance frameworks (like NIS2, NIST, GDPR, ISO, SOC, and FedRAMP) into competitive advantages. In this role, your work directly accelerates deal cycles, empowers our sales and legal teams, and ensures our global SaaS ecosystem remains fortress-secure.
Champion Customer Trust: Respond to prospect and customer security requests, review RFIs/RFQs, and deliver flawless responses regarding Docebo's compliance and security posture.
Drive Compliance & CAPs: Tackle customer security questionnaires head-on and collaborate internally to establish Corrective Action Plans (CAPs) for outstanding requirements.
Power Legal Alignment: Partner with the Docebo legal team to review Customer Agreements, Terms & Conditions, and Data Processing Addendums, seamlessly mapping client requirements to standard processes.
Spearhead Audit Readiness: Lead and support annual customer audits while partnering with the GRC team during SOC2, ISO (27001, 9001, 42001), and NIS2 assessments.
Automate for Efficiency: Leverage AI tools and basic programming capabilities to automate internal processes and optimize compliance workflows.
Publish & Curate Insights: Organize internal compliance documentation and publish up-to-date materials directly to Docebo’s \"trust pages\" using platforms like Vanta.
Evaluate Vendor Risk: Support third-party vendor risk assessments, monitor security controls, and maintain management reporting dashboards to mitigate external supplier risks.
Proven SaaS Expertise: 4+ years of hands-on experience supporting security activities, audits, and compliance in SaaS environments, backed by a Bachelor's degree in Computer Science or a related field.
Cloud & Privacy Mastery: Solid working knowledge of cloud environments (AWS, Azure, GCloud) alongside data privacy regulations like GDPR, CCPA, and PIPEDA.
Framework Fluent: Deep familiarity with security and compliance standards including ISO/IEC (27001, 27017, 27018, 27701, 9001, 42001), SOC 2, PCI, NIS2, and CFR21 Part 11.
Technical Savvy & Automation Mindset: Basic coding skills and hands-on experience with modern security governance platforms like Vanta and 1UP.
Articulate Communicator: Exceptional written and verbal English communication skills, with a knack for translating complex technical concepts into clear customer answers.
Problem-Solver Extraordinaire: Proactive, adaptable, and deeply passionate about the intersection of technology, business, and enterprise learning.
Certified Specialist: Holding certifications such as CISA, CIPP (or CIPT), or CompTIA Security+.
FedRAMP Familiarity: Basic understanding and exposure to the FedRAMP framework.
Advanced Academic Background: Specialized degree focus in Information Security or Auditing.
Step 1: We’ll kick things off with a 30-minute video call with a member of our Talent team. We’ll get to know you, share more about the role and team, and make sure we’re aligned.
Step 2: A 60-minute video call with the hiring manager, where they’ll dig deeper into your experience, approach, and what excites you most about this opportunity.
Step 3: A 45-minute practical case study/technical discussion with key members of the Compliance & GRC team.
Step 4: A final 30-minute chat with our Security Leadership team to discuss long-term vision, growth, and team alignment.
Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.
Our Total Rewards Philosophy centers around three core areas to reward and care for our People:
Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.
Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.
Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.
Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.
Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.
Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!
Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!
Fuel for Your Day: Receive a meal voucher for every working day, so you can focus on doing your best work while enjoying a meal that keeps you energized.
Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.
Artificial Intelligence. Actual Impact.
At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.
We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.
So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.
We are looking for an Accounts Receivable Specialist to join Docebo's Finance team, supporting the Senior Credit Manager in Italy.
In particular, the finance specialist will provide financial, clerical, and data analysis, while managing the entire invoicing process flow using Suite billing and accounting system to ensure efficiency and accuracy in customer accounts and billing. The ideal candidate will thrive on the blend of autonomy and teamwork while helping build out the best practices for this new role but also be focused on meeting tight deadlines for Docebo statutory accounts and audits.
This is a global role and will manage the AR processes mainly focused on the EMEA region.
Prepare and manage analysis on Accounts Receivable (AR) accounts, as required.
Check and release invoices through NetSuite Suite Billing.
Manage and resolve revenue issues dealing with the Sales Team.
Manage Cash application, GL accounts reconciliation of receivables, including AR aging, bad debt exposure.
Support the monthly closing and quarterly activities related to Receivables, coordinating with the Local Financial accountant.
Support the team with Cash Flow activities (Actual/Forecast).
Handle customers' cash receipts application and DSO.
Assist auditors with their requests and questions quarterly, at mid-year, and end of year.
Assist any other areas of the Financial Accounting Department as necessary.
Contribute to Treasury functions, record customer and third-party payments, and support the team with Cash Flow activities (Actual/Forecast).
Bachelor's degree in Accounting.
English as a 2nd language (B2/C1 level).
Good knowledge of Accounting and accounting principles.
Strong knowledge of Microsoft Office Package / G-suite.
Team Working and communication strengths.
Strong analytical skills.
Ability to be proactive and work autonomously.
Previous experience at least 2-3 years in Receivables/ General Ledger department in a Multinational company, preferably in the software industry.
Previous Knowledge of Netsuite.
French as a 2nd language (B2/C1 level).
Knowledge on new AI software that can support on the day to day activities.
Ability for some international travel as needed.
Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.
Our Total Rewards Philosophy centers around three core areas to reward and care for our People:
Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.
Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.
Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.
Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.
Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.
Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!
Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!
Fuel for Your Day: Receive a meal voucher for every working day, so you can focus on doing your best work while enjoying a meal that keeps you energized.
Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.
Artificial Intelligence. Actual Impact.
At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.
We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.
So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.
The Senior Enterprise Account Executive (AE) is a senior-level, new business hunter responsible for acquiring net-new enterprise customers within a defined named account territory across North America. This role focuses on inspiring and educating prospective customers about Docebo’s learning platform, orchestrating complex sales cycles with C-level stakeholders, and driving predictable, sustainable revenue growth. The Senior Enterprise AE brings strong territory discipline, outstanding executive presence, and a proven ability to prioritize, penetrate, and win in large, multi-stakeholder accounts.
The responsibilities listed in this section are representative and not exhaustive. Additional duties may be assigned as needed.
Own a Named Enterprise Territory: Build and execute a territory plan for a defined list of named enterprise accounts across North America, with clear focus on whitespace, prioritization, and multi-threaded engagement.
Drive Net-New Revenue: Prospect, qualify, and close new business opportunities; this role is 100% new logo acquisition (no ongoing account management book of business).
Strategic Account Planning: Develop detailed account plans for top targets, including stakeholder maps, opportunity hypotheses, competitive positioning, and sequenced engagement strategies.
Lead Complex Sales Cycles: Orchestrate end-to-end enterprise sales motions from first conversation through signature, including discovery, business case development, evaluation management, and commercial negotiation.
Engage Senior Stakeholders: Build trusted relationships with senior business and IT leaders (including HR, L&D, CIO, CTO, and other C-level executives), positioning Docebo as a strategic partner in learning transformation.
Articulate Value & ROI: Collaborate with value engineering and solutions resources to quantify business outcomes, deliver compelling ROI analyses, and tie Docebo’s capabilities to critical customer initiatives.
Partner Cross-Functionally: Coordinate with Business Development, Solutions Engineering, Marketing, Professional Services, Customer Success, and Product to align on account strategy and ensure a frictionless customer buying experience.
Forecast with Discipline: Maintain an accurate, up-to-date pipeline in Salesforce, providing clear visibility into territory health, deal stages, risks, and forecast commitments.
Leverage Data & Tools: Use CRM, sales engagement platforms, and market insights to prioritize efforts, refine territory strategy, and continuously improve win rates and cycle times.
Champion Docebo in the Market: Represent Docebo at industry events, webinars, and customer meetings as a credible thought partner on learning, HR-tech, and AI in the enterprise.
Coach & Collaborate with BDRs: Partner with Business Development to focus outbound efforts on the right accounts, refine messaging, and improve meeting quality and pipeline generation.
To thrive as a Senior Enterprise Account Executive, you bring a hunter mindset and a disciplined approach to managing a large, complex territory of named enterprise accounts. You are curious about learning technology and HR-tech trends, comfortable navigating both business and technical conversations, and skilled at translating customer challenges into clear, compelling Docebo solutions. You prioritize ruthlessly, focus your time where it matters most, and manage multiple strategic pursuits in parallel without losing attention to detail.
You are coachable, accountable, and resilient, with a consistent track record of meeting and exceeding quota in new business roles. You collaborate naturally with internal teams, communicate clearly, and are confident operating in a fast-paced, high-growth environment where expectations are high and the bar for execution is even higher.
Experience: 8-10 years of quota-carrying SaaS sales experience, with at least 5 years focused on enterprise new business (hunter) roles.
Enterprise Selling: Demonstrated success closing large, multi-stakeholder, multi-year SaaS deals in complex organizations (typically 5,000+ employees) within North America.
Territory & Account Management: Proven ability to build and execute territory and named account plans, prioritize opportunities, and consistently deliver against ambitious pipeline and revenue targets.
Domain Expertise (Preferred): Experience in HR-tech, LMS, or adjacent domains (e.g., HCM, talent, learning & development) and familiarity with modern learning and AI trends.
Tools & Process: Proficiency with Salesforce (or equivalent CRM), sales engagement tools (e.g., LinkedIn Sales Navigator, Outreach), and web conferencing platforms (e.g., Zoom).
Executive Storytelling: Strong executive presence and storytelling skills, comfortable presenting to C-suite
Deal Orchestration: Demonstrates excellent discovery, qualification, and negotiation capabilities to drive opportunities forward.
Precision & Discipline: Highly organized, with a strong focus on follow-through and exceptional attention to detail.
Adaptive Mindset: Collaborative, curious, and thrives in a dynamic, high-growth environment.
Willingness to Travel: Ready to hit the road up to ~30% across North America for high-stakes customer meetings, events, and internal alignment.
Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.
Our Total Rewards Philosophy centers around three core areas to reward and care for our People:
Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.
Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.
Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.
Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.
Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.
Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!
Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!
Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.
At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world.
Docebo is an Equal Employment Opportunity employer. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.
As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.
Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to recruiting_accommodations@docebo.com. The email should also include the position you’re interested in.
","descriptionPlain":"Artificial Intelligence. Actual Impact.\n\nAt Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.\n\n\n\n\nWe’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.\n\n\n\n\nSo… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.\n\n\n\n\n🚀 THE ADVENTURE AHEAD\n\nThe Senior Enterprise Account Executive (AE) is a senior-level, new business hunter responsible for acquiring net-new enterprise customers within a defined named account territory across North America. This role focuses on inspiring and educating prospective customers about Docebo’s learning platform, orchestrating complex sales cycles with C-level stakeholders, and driving predictable, sustainable revenue growth. The Senior Enterprise AE brings strong territory discipline, outstanding executive presence, and a proven ability to prioritize, penetrate, and win in large, multi-stakeholder accounts.\n\n \n\n\n⚡ THE DAY-TO-DAY\n\nThe responsibilities listed in this section are representative and not exhaustive. Additional duties may be assigned as needed.\n\n - Own a Named Enterprise Territory: Build and execute a territory plan for a defined list of named enterprise accounts across North America, with clear focus on whitespace, prioritization, and multi-threaded engagement.\n\n - Drive Net-New Revenue: Prospect, qualify, and close new business opportunities; this role is 100% new logo acquisition (no ongoing account management book of business).\n\n - Strategic Account Planning: Develop detailed account plans for top targets, including stakeholder maps, opportunity hypotheses, competitive positioning, and sequenced engagement strategies.\n\n - Lead Complex Sales Cycles: Orchestrate end-to-end enterprise sales motions from first conversation through signature, including discovery, business case development, evaluation management, and commercial negotiation.\n\n - Engage Senior Stakeholders: Build trusted relationships with senior business and IT leaders (including HR, L&D, CIO, CTO, and other C-level executives), positioning Docebo as a strategic partner in learning transformation.\n\n - Articulate Value & ROI: Collaborate with value engineering and solutions resources to quantify business outcomes, deliver compelling ROI analyses, and tie Docebo’s capabilities to critical customer initiatives.\n\n - Partner Cross-Functionally: Coordinate with Business Development, Solutions Engineering, Marketing, Professional Services, Customer Success, and Product to align on account strategy and ensure a frictionless customer buying experience.\n\n - Forecast with Discipline: Maintain an accurate, up-to-date pipeline in Salesforce, providing clear visibility into territory health, deal stages, risks, and forecast commitments.\n\n - Leverage Data & Tools: Use CRM, sales engagement platforms, and market insights to prioritize efforts, refine territory strategy, and continuously improve win rates and cycle times.\n\n - Champion Docebo in the Market: Represent Docebo at industry events, webinars, and customer meetings as a credible thought partner on learning, HR-tech, and AI in the enterprise.\n\n - Coach & Collaborate with BDRs: Partner with Business Development to focus outbound efforts on the right accounts, refine messaging, and improve meeting quality and pipeline generation.\n\n\n🧠 YOUR SUPERPOWERS\n\nTo thrive as a Senior Enterprise Account Executive, you bring a hunter mindset and a disciplined approach to managing a large, complex territory of named enterprise accounts. You are curious about learning technology and HR-tech trends, comfortable navigating both business and technical conversations, and skilled at translating customer challenges into clear, compelling Docebo solutions. You prioritize ruthlessly, focus your time where it matters most, and manage multiple strategic pursuits in parallel without losing attention to detail.\n\nYou are coachable, accountable, and resilient, with a consistent track record of meeting and exceeding quota in new business roles. You collaborate naturally with internal teams, communicate clearly, and are confident operating in a fast-paced, high-growth environment where expectations are high and the bar for execution is even higher.\n\n - Experience: 8-10 years of quota-carrying SaaS sales experience, with at least 5 years focused on enterprise new business (hunter) roles.\n\n - Enterprise Selling: Demonstrated success closing large, multi-stakeholder, multi-year SaaS deals in complex organizations (typically 5,000+ employees) within North America.\n\n - Territory & Account Management: Proven ability to build and execute territory and named account plans, prioritize opportunities, and consistently deliver against ambitious pipeline and revenue targets.\n\n - Domain Expertise (Preferred): Experience in HR-tech, LMS, or adjacent domains (e.g., HCM, talent, learning & development) and familiarity with modern learning and AI trends.\n\n - Tools & Process: Proficiency with Salesforce (or equivalent CRM), sales engagement tools (e.g., LinkedIn Sales Navigator, Outreach), and web conferencing platforms (e.g., Zoom).\n\n - Executive Storytelling: Strong executive presence and storytelling skills, comfortable presenting to C-suite\n\n - Deal Orchestration: Demonstrates excellent discovery, qualification, and negotiation capabilities to drive opportunities forward.\n\n - Precision & Discipline: Highly organized, with a strong focus on follow-through and exceptional attention to detail.\n\n - Adaptive Mindset: Collaborative, curious, and thrives in a dynamic, high-growth environment.\n\n - Willingness to Travel: Ready to hit the road up to ~30% across North America for high-stakes customer meetings, events, and internal alignment.\n\n\n\n\nOUR HYBRID WORK PHILOSOPHY 🤝\n\nGreat work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.\n\n\n\n\nOUR TOTAL REWARDS PHILOSOPHY 🎉\n\nOur Total Rewards Philosophy centers around three core areas to reward and care for our People:\n\n - Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.\n\n - Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.\n\n - Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.\n \n\n\n\n\nOUR PROMISE TO YOU 😍\n\n - Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.\n\n - Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.\n\n - Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!\n\n - Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!\n\n - Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.\n\n\n\n\nABOUT DOCEBO 💙\n\nAt Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO https://www.docebo.inc/home/default.aspx), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world. \n\n\n\nDocebo is an Equal Employment Opportunity employer https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.\n\nAs a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.\n\nAny individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to recruiting_accommodations@docebo.com. The email should also include the position you’re interested in."},{"id":"c755faa6-c33d-4a49-a247-a7d19f218bb2","title":"Director of Sales, Healthcare","department":"Revenue","team":"Enterprise Sales","employmentType":"FullTime","location":"Remote USA","secondaryLocations":[],"publishedAt":"2026-08-13T13:56:23.192+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/docebo/c755faa6-c33d-4a49-a247-a7d19f218bb2","applyUrl":"https://jobs.ashbyhq.com/docebo/c755faa6-c33d-4a49-a247-a7d19f218bb2/application","descriptionHtml":"Artificial Intelligence. Actual Impact.
At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.
We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.
So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.
At Docebo, we use AI to help organizations create, deliver, and manage learning experiences that help people learn faster and perform at their best. Our platform powers learning for more than 3,900 organizations worldwide and is backed by the scale and stability of a global public company.
We are looking for a Director, Sales – Healthcare to lead a high-performing team focused on driving new business and expansion within hospital and health system. Reporting into our VP Enterprise Sales, you will translate our vertical strategy into execution, manage a team of quota-carrying sellers, and partner closely with Marketing, Product, and Customer Success to grow our presence in this critical market. Your team will be responsible for delivering multi-million-dollar annual bookings within the healthcare and life sciences segment.
This isn't about inheriting a mature business, it's about building one. You will be responsible for building the pipe with your team in this hands-on role. This is not just managing a team, this is getting in the weeds with them to build something incredible. If you're energized by creating something from the ground up and have successfully sold LMS systems into healthcare to build an enterprise function, this is the right opportunity for you!
Lead a team of 3-5 Enterprise Account Executives (and related roles) focused on acquiring and expanding healthcare customers to achieve and exceed multi-million-dollar annual bookings targets for your segment.
Own the sales execution plan for your territory/segment within the healthcare vertical, with a heavy focus on new pipeline generation, territory planning, and account prioritization, while maintaining approximately 3–4x pipeline coverage against quota.
Forecast accurately through regular pipeline reviews, ensuring high data quality and predictable performance against quarterly and annual targets.
Coach, develop, and performance-manage your team through regular 1:1s, deal reviews, and clear expectations around activity, quality, and outcomes.
Champion Docebo’s values and culture within the team, fostering collaboration, accountability, and continuous learning.
Partner with senior sales leadership to refine the vertical go-to-market strategy, including ideal customer profiles, messaging, and sales plays.
Collaborate with Marketing on demand generation, field marketing, and customer advocacy programs tailored to healthcare buyers.
Work closely with Solutions Consulting and Customer Success to run effective evaluations, ensure smooth handoffs, and identify expansion opportunities within strategic accounts.
Use data and insights to improve conversion rates across the funnel, identify bottlenecks, and continuously refine sales processes, tools, and enablement.
Build and maintain executive-level relationships within key customer accounts, representing Docebo with senior healthcare stakeholders.
Minimum 3 years experience selling LMS systems at the enterprise level in the healthcare space is required.
At least 12 years of enterprise software sales experience.
Experience leading high-performing enterprise sales teams with a track record of achieving or exceeding multi-million-dollar annual new business and expansion targets.
Strong understanding of healthcare buying centers and decision-making processes.
Comfort operating in a data-driven environment, using CRM and sales tools (e.g., Salesforce and related applications) to manage pipeline, forecast, and coach your team.
Ability to build trust and credibility with senior healthcare executives and internal cross-functional partners.
Skilled people leader who can hire, develop, and retain top talent while setting clear expectations and holding the team accountable.
Excellent communication and presentation skills, with the ability to simplify complex concepts for non-technical audiences.
Ability to travel to customers, team meetings, and industry events as needed.
Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.
Our Total Rewards Philosophy centers around three core areas to reward and care for our People:
Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.
Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.
Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.
Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.
Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.
Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!
Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!
Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.
At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world.
Docebo is an Equal Employment Opportunity employer. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.
As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.
Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to recruiting_accommodations@docebo.com. The email should also include the position you’re interested in.
","descriptionPlain":"Artificial Intelligence. Actual Impact.\n\nAt Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.\n\n\n\n\nWe’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.\n\n\n\n\nSo… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.\n\n\n\n\nABOUT THIS OPPORTUNITY\n\n\n\nAt Docebo, we use AI to help organizations create, deliver, and manage learning experiences that help people learn faster and perform at their best. Our platform powers learning for more than 3,900 organizations worldwide and is backed by the scale and stability of a global public company.\n\n\n\nWe are looking for a Director, Sales – Healthcare to lead a high-performing team focused on driving new business and expansion within hospital and health system. Reporting into our VP Enterprise Sales, you will translate our vertical strategy into execution, manage a team of quota-carrying sellers, and partner closely with Marketing, Product, and Customer Success to grow our presence in this critical market. Your team will be responsible for delivering multi-million-dollar annual bookings within the healthcare and life sciences segment.\n\n\n\nThis isn't about inheriting a mature business, it's about building one. You will be responsible for building the pipe with your team in this hands-on role. This is not just managing a team, this is getting in the weeds with them to build something incredible. If you're energized by creating something from the ground up and have successfully sold LMS systems into healthcare to build an enterprise function, this is the right opportunity for you!\n\n\n\n\nKEY RESPONSIBILITIES\n\n\n\n\nREVENUE & EXECUTION\n\n - Lead a team of 3-5 Enterprise Account Executives (and related roles) focused on acquiring and expanding healthcare customers to achieve and exceed multi-million-dollar annual bookings targets for your segment.\n\n - Own the sales execution plan for your territory/segment within the healthcare vertical, with a heavy focus on new pipeline generation, territory planning, and account prioritization, while maintaining approximately 3–4x pipeline coverage against quota.\n\n - Forecast accurately through regular pipeline reviews, ensuring high data quality and predictable performance against quarterly and annual targets.\n\n\nPEOPLE LEADERSHIP & TEAM DEVELOPMENT\n\n - Coach, develop, and performance-manage your team through regular 1:1s, deal reviews, and clear expectations around activity, quality, and outcomes.\n\n - Champion Docebo’s values and culture within the team, fostering collaboration, accountability, and continuous learning.\n\n\nGO-TO-MARKET & CROSS-FUNCTIONAL COLLABORATION\n\n - Partner with senior sales leadership to refine the vertical go-to-market strategy, including ideal customer profiles, messaging, and sales plays.\n\n - Collaborate with Marketing on demand generation, field marketing, and customer advocacy programs tailored to healthcare buyers.\n\n - Work closely with Solutions Consulting and Customer Success to run effective evaluations, ensure smooth handoffs, and identify expansion opportunities within strategic accounts.\n\n\nOPERATIONAL EXCELLENCE & CUSTOMER ENGAGEMENT\n\n - Use data and insights to improve conversion rates across the funnel, identify bottlenecks, and continuously refine sales processes, tools, and enablement.\n\n - Build and maintain executive-level relationships within key customer accounts, representing Docebo with senior healthcare stakeholders.\n \n \n\n\nJOB REQUIREMENTS\n\n - Minimum 3 years experience selling LMS systems at the enterprise level in the healthcare space is required.\n\n - At least 12 years of enterprise software sales experience.\n\n - Experience leading high-performing enterprise sales teams with a track record of achieving or exceeding multi-million-dollar annual new business and expansion targets.\n\n - Strong understanding of healthcare buying centers and decision-making processes.\n\n - Comfort operating in a data-driven environment, using CRM and sales tools (e.g., Salesforce and related applications) to manage pipeline, forecast, and coach your team.\n\n - Ability to build trust and credibility with senior healthcare executives and internal cross-functional partners.\n\n - Skilled people leader who can hire, develop, and retain top talent while setting clear expectations and holding the team accountable.\n\n - Excellent communication and presentation skills, with the ability to simplify complex concepts for non-technical audiences.\n\n - Ability to travel to customers, team meetings, and industry events as needed.\n\n\n\n\nOUR HYBRID WORK PHILOSOPHY 🤝\n\nGreat work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.\n\n\n\n\nOUR TOTAL REWARDS PHILOSOPHY 🎉\n\nOur Total Rewards Philosophy centers around three core areas to reward and care for our People:\n\n - Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.\n\n - Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.\n\n - Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.\n \n\n\n\n\nOUR PROMISE TO YOU 😍\n\n - Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.\n\n - Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.\n\n - Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!\n\n - Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!\n\n - Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.\n\n\n\n\nABOUT DOCEBO 💙\n\nAt Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO https://www.docebo.inc/home/default.aspx), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world. \n\n\n\nDocebo is an Equal Employment Opportunity employer https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.\n\nAs a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.\n\nAny individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to recruiting_accommodations@docebo.com. The email should also include the position you’re interested in."},{"id":"13e774d6-74ca-438f-b448-48c2442b83b7","title":"Workplace Experience Manager","department":"People","team":"Employee Success","employmentType":"FullTime","location":"Milan, Italy","secondaryLocations":[],"publishedAt":"2026-08-24T20:49:19.322+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressCountry":"Italy","addressLocality":"Milan"}},"jobUrl":"https://jobs.ashbyhq.com/docebo/13e774d6-74ca-438f-b448-48c2442b83b7","applyUrl":"https://jobs.ashbyhq.com/docebo/13e774d6-74ca-438f-b448-48c2442b83b7/application","descriptionHtml":"Artificial Intelligence. Actual Impact.
At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.
We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.
So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.
Step into the spotlight as the vibrant heart and soul of our Milan workplace! In this role, you will redefine what office culture feels like, blending high-touch hospitality with seamless day-to-day operations to build an environment where creativity and connection thrive. As the chief creator of memorable moments, you’ll directly shape how our employees, candidates, and global guests experience Docebo’s culture every single day. If you’re ready to bring boundless energy, turn everyday moments into extraordinary experiences, and make our Milan hub the place to be, this adventure is waiting for you!
Note: This role will be based out of our Biassono office until the Milan is opened later this year.
Lead the Charge: Own the daily operations and elevate the overall employee and visitor experience to world-class standards across the Milan office.
Champion Hospitality: Create a warm, polished, and guest-centric environment that makes everyone who walks through our doors feel immediately welcomed and inspired.
Curate the Magic: Own the office engagement calendar from end-to-end, bringing themed events, cultural celebrations, social gatherings, and wellness initiatives to life.
Execute Seamless Events: Master event management from initial concept through budget planning, vendor sourcing, catering, decor, setup, and energetic onsite hosting.
Build Vibrant Community: Develop innovative programming and interactive initiatives that encourage deep connection, cross-team collaboration, and office participation.
Master Operations & Budgeting: Oversee facility vendors, maintenance, supplies, access, and security while keeping invoices, purchase orders, and financial forecasting perfectly tuned.
Drive Workplace Innovation: Partner with local leadership, global teams, and external partners to lead space planning, floor plans, emergency readiness, and creative office branding installations.
Workplace & Event Expertise: 5+ years of experience in workplace management, office operations, hospitality, or employee experience, with a proven track record of running an office independently.
Hospitality-First Mindset: A genuine passion for bringing people together, paired with an infectious energy that elevates room dynamics and employee morale.
Event Wizardry: Deep hands-on experience designing, planning, and hosting creative, high-quality, and unforgettable employee events.
Organizational Mastery: Exceptional skills in budget oversight, vendor negotiations, project management, and rapid problem-solving under pressure.
Proactive Ownership: A self-starter mindset who takes full pride and accountability in cultivating a polished, well-run workplace environment.
Bilingual Communication: Professional fluency in both Italian and English, allowing you to connect effortlessly with local teams and global stakeholders.
Tech Industry Background: Prior experience navigating and thriving within a fast-paced, global technology organization.
Space & Project Design: Familiarity with workplace branding, space planning rollouts, or managing local facility renovation projects.
Our Total Rewards Philosophy centers around three core areas to reward and care for our People:
Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.
Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.
Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.
Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.
Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.
Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!
Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!
Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.
At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world.
Docebo is an Equal Employment Opportunity employer. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.
As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.
Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to recruiting_accommodations@docebo.com. The email should also include the position you’re interested in.
Artificial Intelligence. Actual Impact.
At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.
We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.
So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.
Our Salesforce team is at the center of how Docebo sells, renews, and serves customers. We're investing in how it operates, and this is a net-new role we're adding to lead that change. We have strong senior technical talent on the team — what we're adding is a product owner who can set direction, manage stakeholders, and give that talent well-scoped work to build.
You'll own the backlog and the priorities. You'll define the intake and process the team runs on. And you'll work shoulder-to-shoulder with our senior architects and admins as an advisor and partner — not to out-engineer them, but to make sure the team is solving the right problems in the right order, with the business bought in.
The product backlog and priorities. Turn business needs into clear problem statements, user stories, and acceptance criteria. Prioritize with stakeholders so the team always knows what's next and why.
Stakeholder management. Be the connective tissue between the Salesforce team and the business — Revenue Operations, Marketing, and Finance. Manage expectations, negotiate trade-offs, and bring the team into solution design early instead of receiving pre-baked requests.
Process and ways of working. Define and stand up how the team intakes, prioritizes, and delivers work. Set the standard for a good request and make it stick, so work enters the team ready to build.
Partnership with senior technical leads. Work with the team's architects and admins as an advisor and thought partner. You bring the product and process lens; they own the technical design. Together you keep the org healthy and the roadmap realistic.
AI-driven innovation. Champion how the team uses AI to work smarter — from AI-assisted ticket triage and intake scoring to identifying where automation and AI can improve how Docebo runs on Salesforce.
A seat at the table. Represent the Salesforce team when the business evaluates new tools, so decisions that affect the platform are made deliberately, not discovered later.
Platform Depth: Proven experience as a Salesforce Architect, Senior Admin, or Business Analyst with the hands-on expertise needed to speak fluent platform and earn instant respect with technical leads.
Product Ownership Mastery: Strong track record of running backlogs, scoping airtight requirements, prioritizing high-value features, and confidently saying \"no\" with strategic reasoning.
Stakeholder Diplomacy: Exceptional ability to align competing business priorities across departments, negotiate trade-offs with senior leadership, and keep everyone bought into the plan.
Process Architecture: Demonstrated success building lightweight, effective operating frameworks that bring structure and clarity to team workflows without adding bureaucratic bloat.
Impactful Communication: Talent for translating technical complexities into business-friendly language for executives while keeping developers clear on the mission and priorities.
AI-Forward Mindset: Natural curiosity and drive to leverage emerging AI solutions to optimize team operations and CRM efficiency.
Governance Savvy: Deep comfort navigating regulated environments, including SOX controls, structured deployment schedules, and strict UAT standards.
Certified Expertise: Holding active Salesforce certifications (e.g., Administrator, Platform App Builder, or Architect track credentials).
RevOps Synergy: Direct experience acting as the designated product owner partnering with a fast-paced Revenue Operations organization.
Revenue Cloud Knowledge: Hands-on familiarity with Salesforce Revenue Cloud (CPQ/Billing) or leading complex billing system migrations.
Applied AI Experience: Practical background implementing AI-driven workflows or tools within CRM or delivery environments.
Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.
Our Total Rewards Philosophy centers around three core areas to reward and care for our People:
Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.
Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.
Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.
Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.
Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.
Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!
Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!
Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.
At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world.
Docebo is an Equal Employment Opportunity employer. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.
As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.
Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to recruiting_accommodations@docebo.com. The email should also include the position you’re interested in.
","descriptionPlain":"Artificial Intelligence. Actual Impact.\n\nAt Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.\n\n\n\n\nWe’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.\n\n\n\n\nSo… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.\n\n\n\n\nTHE ADVENTURE AHEAD 🚀\n\nOur Salesforce team is at the center of how Docebo sells, renews, and serves customers. We're investing in how it operates, and this is a net-new role we're adding to lead that change. We have strong senior technical talent on the team — what we're adding is a product owner who can set direction, manage stakeholders, and give that talent well-scoped work to build.\n\nYou'll own the backlog and the priorities. You'll define the intake and process the team runs on. And you'll work shoulder-to-shoulder with our senior architects and admins as an advisor and partner — not to out-engineer them, but to make sure the team is solving the right problems in the right order, with the business bought in.\n\n\n\n\nTHE DAY-TO-DAY 🛠️\n\n - The product backlog and priorities. Turn business needs into clear problem statements, user stories, and acceptance criteria. Prioritize with stakeholders so the team always knows what's next and why.\n\n - Stakeholder management. Be the connective tissue between the Salesforce team and the business — Revenue Operations, Marketing, and Finance. Manage expectations, negotiate trade-offs, and bring the team into solution design early instead of receiving pre-baked requests.\n\n - Process and ways of working. Define and stand up how the team intakes, prioritizes, and delivers work. Set the standard for a good request and make it stick, so work enters the team ready to build.\n\n - Partnership with senior technical leads. Work with the team's architects and admins as an advisor and thought partner. You bring the product and process lens; they own the technical design. Together you keep the org healthy and the roadmap realistic.\n\n - AI-driven innovation. Champion how the team uses AI to work smarter — from AI-assisted ticket triage and intake scoring to identifying where automation and AI can improve how Docebo runs on Salesforce.\n\n - A seat at the table. Represent the Salesforce team when the business evaluates new tools, so decisions that affect the platform are made deliberately, not discovered later.\n\n\nYOUR SUPERPOWERS ⚡\n\n - Platform Depth: Proven experience as a Salesforce Architect, Senior Admin, or Business Analyst with the hands-on expertise needed to speak fluent platform and earn instant respect with technical leads.\n\n - Product Ownership Mastery: Strong track record of running backlogs, scoping airtight requirements, prioritizing high-value features, and confidently saying \"no\" with strategic reasoning.\n\n - Stakeholder Diplomacy: Exceptional ability to align competing business priorities across departments, negotiate trade-offs with senior leadership, and keep everyone bought into the plan.\n\n - Process Architecture: Demonstrated success building lightweight, effective operating frameworks that bring structure and clarity to team workflows without adding bureaucratic bloat.\n\n - Impactful Communication: Talent for translating technical complexities into business-friendly language for executives while keeping developers clear on the mission and priorities.\n\n - AI-Forward Mindset: Natural curiosity and drive to leverage emerging AI solutions to optimize team operations and CRM efficiency.\n\n - Governance Savvy: Deep comfort navigating regulated environments, including SOX controls, structured deployment schedules, and strict UAT standards.\n\n\nBONUS POINTS 🌟\n\n - Certified Expertise: Holding active Salesforce certifications (e.g., Administrator, Platform App Builder, or Architect track credentials).\n\n - RevOps Synergy: Direct experience acting as the designated product owner partnering with a fast-paced Revenue Operations organization.\n\n - Revenue Cloud Knowledge: Hands-on familiarity with Salesforce Revenue Cloud (CPQ/Billing) or leading complex billing system migrations.\n\n - Applied AI Experience: Practical background implementing AI-driven workflows or tools within CRM or delivery environments.\n \n \n\n\n\n\nOUR HYBRID WORK PHILOSOPHY 🤝\n\nGreat work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.\n\n\n\n\nOUR TOTAL REWARDS PHILOSOPHY 🎉\n\nOur Total Rewards Philosophy centers around three core areas to reward and care for our People:\n\n - Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.\n\n - Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.\n\n - Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.\n \n\n\n\n\nOUR PROMISE TO YOU 😍\n\n - Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.\n\n - Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.\n\n - Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!\n\n - Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!\n\n - Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.\n\n\n\n\nABOUT DOCEBO 💙\n\nAt Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO https://www.docebo.inc/home/default.aspx), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world. \n\n\n\nDocebo is an Equal Employment Opportunity employer https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.\n\nAs a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.\n\nAny individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to recruiting_accommodations@docebo.com. The email should also include the position you’re interested in."},{"id":"0783c9a3-4428-4c4c-bee1-8b06cb7d1f9c","title":"Senior Security Engineer","department":"Information Technology and Security","team":"Security","employmentType":"FullTime","location":"London, UK","secondaryLocations":[],"publishedAt":"2026-08-19T20:11:07.894+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"EC3V 0EJ","addressRegion":"England","streetAddress":"3rd Floor, 48 Gracechurch St","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/docebo/0783c9a3-4428-4c4c-bee1-8b06cb7d1f9c","applyUrl":"https://jobs.ashbyhq.com/docebo/0783c9a3-4428-4c4c-bee1-8b06cb7d1f9c/application","descriptionHtml":"Artificial Intelligence. Actual Impact.
At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.
We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.
So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.
The Senior Security Engineer will play a central role in securing Docebo's cloud infrastructure, with a primary focus on AWS environments. Working closely with Cloud Infrastructure & Operations, Engineering, and other security teams, this role is responsible for designing, implementing, and continuously improving cloud security controls across all layers of the stack — from infrastructure provisioning and container orchestration to runtime detection and compliance enforcement. This is a hands-on, high-ownership role for someone who thinks in terms of risk and moves quickly to reduce it. The role also includes participation in an on-call rotation for security incidents affecting Docebo systems.
Cloud Security Architecture & Hardening: Own the security posture of Docebo's AWS environments. Define and enforce secure account structures, service control policies (SCPs), guardrails, and baseline configurations across multi-account setups. Evaluate and improve network segmentation, IAM boundaries, and data protection controls. Identify and remediate misconfigurations using CSPM tooling and manual review.
Infrastructure as Code Security: Partner with Cloud Infrastructure to integrate security controls into IaC workflows. Define guardrails to catch insecure configurations before deployment. Own security scanning in CI/CD pipelines and promote a shift-left approach to cloud security across engineering teams.
Incident Response & On-Call: Participate in the on-call rotation for security incidents, including triage, containment, and escalation for after-hours events. Lead investigation and root cause analysis for cloud security incidents with clear written post-mortems. Leverage automation and AI tooling to reduce mean time to detect and respond.
Cloud Detection & Threat Monitoring: Build and maintain detection coverage for cloud-native threats (privilege escalation, unusual API activity, lateral movement, data exfiltration, and more). Leverage CloudTrail, GuardDuty, and SIEM integrations to maintain visibility across the AWS estate. Align detection logic with MITRE ATT&CK for Cloud.
Vulnerability & Configuration Management: Own vulnerability management for cloud workloads — prioritizing findings from cloud configuration assessments, and runtime protection tools. Drive remediation with Engineering and Infrastructure teams, and build automated enforcement where manual review doesn't scale.
Identity & Access Management: Define and enforce least-privilege principles across AWS IAM, service accounts, and federated identity. Review and improve IAM policies, permission boundaries, cross-account roles, and access patterns. Reduce standing access and enforce JIT access where appropriate.
Development of Security Best Practices: Develop and document best practices, policies, and procedures for cloud security. Provide guidance and training to engineering and infrastructure teams to promote a security-aware culture.
Vendor relationships: Maintain relationships with security vendors for technical issues, ensure smooth operations of security tools and services, and escalate problems or incidents to vendors when required.
You're a cloud security practitioner who operates with a builder's mindset. You understand AWS deeply — not just its security services, but how misconfigurations and design decisions create real risk. You're comfortable reading IaC, reviewing IAM policies, and diving into CloudTrail logs to reconstruct what happened. You know how to work with engineering and infrastructure teams as a partner, not a gatekeeper — and you can communicate risk clearly to stakeholders who don't live in the cloud console. You're comfortable being on-call and making decisions under pressure.
Additionally, holding security-related certifications such as those from ISC2, ISACA, SANS, or CompTIA, and having Cloud Architecture certifications (AWS Security Specialty, AWS Solutions Architect, or equivalent) will significantly enhance your effectiveness in this role.
We know great candidates don't always check every box. If you're excited about this role but don't meet 100% of the qualifications listed, we still encourage you to apply — we'd love to hear from you.
5+ years of relevant work experience in cybersecurity, with a strong focus on cloud security in production AWS environments.
Deep hands-on experience with AWS security services: IAM, SCPs, CloudTrail, GuardDuty, Config, KMS, VPC security, and more.
Good knowledge of Kubernetes security — including RBAC, pod security standards, network policies, admission controllers, and secrets management.
Experience with cloud security posture management (CSPM) and cloud workload protection (CWPP/CNAPP) tools.
Experience securing IaC pipelines (Terraform, CloudFormation) and integrating security scanning into CI/CD workflows.
Good experience with container and image security — scanning, runtime protection, supply chain risk.
Experience with SIEM and detection engineering — building and tuning cloud-native detection rules, threat hunting across CloudTrail and application logs.
Familiarity with automation platforms and AI-driven security tools to streamline detection, enrichment, and response.
Experience with Infrastructure as Code (IaC) and scripting (Python, Bash, or similar) to develop custom security tooling and automate workflows.
Strong IAM fundamentals: least privilege, cross-account roles, permission boundaries, federated identity, and privileged access management.
Comfortable working across Azure/GCP in addition to AWS — multi-cloud exposure is a plus.
In-depth knowledge of information security principles and cybersecurity frameworks relevant to cloud environments: MITRE ATT&CK for Cloud, CIS Benchmarks, AWS Well-Architected Security Pillar, NIST CSF, SOC 2, ISO 27001.
Willingness and ability to participate in an on-call rotation, including after-hours response.
Ability to produce clear, comprehensive, and well-structured documentation (e.g. incident reports, architecture reviews, runbooks, and security standards) and to communicate complex technical issues effectively to non-technical stakeholders.
Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.
Our Total Rewards Philosophy centers around three core areas to reward and care for our People:
Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.
Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.
Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.
Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.
Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.
Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!
Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!
Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.
At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world.
Docebo is an Equal Employment Opportunity employer. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.
As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.
Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to recruiting_accommodations@docebo.com. The email should also include the position you’re interested in.
","descriptionPlain":"Artificial Intelligence. Actual Impact.\n\nAt Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.\n\n\n\n\nWe’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.\n\n\n\n\nSo… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.\n\n\n\n\nROLE OVERVIEW\n\nThe Senior Security Engineer will play a central role in securing Docebo's cloud infrastructure, with a primary focus on AWS environments. Working closely with Cloud Infrastructure & Operations, Engineering, and other security teams, this role is responsible for designing, implementing, and continuously improving cloud security controls across all layers of the stack — from infrastructure provisioning and container orchestration to runtime detection and compliance enforcement. This is a hands-on, high-ownership role for someone who thinks in terms of risk and moves quickly to reduce it. The role also includes participation in an on-call rotation for security incidents affecting Docebo systems.\n\n\n\n\nRESPONSIBILITIES (INCLUDING BUT NOT LIMITED TO):\n\n - Cloud Security Architecture & Hardening: Own the security posture of Docebo's AWS environments. Define and enforce secure account structures, service control policies (SCPs), guardrails, and baseline configurations across multi-account setups. Evaluate and improve network segmentation, IAM boundaries, and data protection controls. Identify and remediate misconfigurations using CSPM tooling and manual review.\n\n - Infrastructure as Code Security: Partner with Cloud Infrastructure to integrate security controls into IaC workflows. Define guardrails to catch insecure configurations before deployment. Own security scanning in CI/CD pipelines and promote a shift-left approach to cloud security across engineering teams.\n\n - Incident Response & On-Call: Participate in the on-call rotation for security incidents, including triage, containment, and escalation for after-hours events. Lead investigation and root cause analysis for cloud security incidents with clear written post-mortems. Leverage automation and AI tooling to reduce mean time to detect and respond.\n\n - Cloud Detection & Threat Monitoring: Build and maintain detection coverage for cloud-native threats (privilege escalation, unusual API activity, lateral movement, data exfiltration, and more). Leverage CloudTrail, GuardDuty, and SIEM integrations to maintain visibility across the AWS estate. Align detection logic with MITRE ATT&CK for Cloud.\n\n - Vulnerability & Configuration Management: Own vulnerability management for cloud workloads — prioritizing findings from cloud configuration assessments, and runtime protection tools. Drive remediation with Engineering and Infrastructure teams, and build automated enforcement where manual review doesn't scale.\n\n - Identity & Access Management: Define and enforce least-privilege principles across AWS IAM, service accounts, and federated identity. Review and improve IAM policies, permission boundaries, cross-account roles, and access patterns. Reduce standing access and enforce JIT access where appropriate.\n\n - Development of Security Best Practices: Develop and document best practices, policies, and procedures for cloud security. Provide guidance and training to engineering and infrastructure teams to promote a security-aware culture.\n\n - Vendor relationships: Maintain relationships with security vendors for technical issues, ensure smooth operations of security tools and services, and escalate problems or incidents to vendors when required.\n \n \n\n\nWHAT IT TAKES TO BE SUCCESSFUL:\n\nYou're a cloud security practitioner who operates with a builder's mindset. You understand AWS deeply — not just its security services, but how misconfigurations and design decisions create real risk. You're comfortable reading IaC, reviewing IAM policies, and diving into CloudTrail logs to reconstruct what happened. You know how to work with engineering and infrastructure teams as a partner, not a gatekeeper — and you can communicate risk clearly to stakeholders who don't live in the cloud console. You're comfortable being on-call and making decisions under pressure.\n\n\n\nAdditionally, holding security-related certifications such as those from ISC2, ISACA, SANS, or CompTIA, and having Cloud Architecture certifications (AWS Security Specialty, AWS Solutions Architect, or equivalent) will significantly enhance your effectiveness in this role.\n\n\n\nWe know great candidates don't always check every box. If you're excited about this role but don't meet 100% of the qualifications listed, we still encourage you to apply — we'd love to hear from you.\n\n\n\n\nREQUIREMENTS:\n\n - 5+ years of relevant work experience in cybersecurity, with a strong focus on cloud security in production AWS environments.\n\n - Deep hands-on experience with AWS security services: IAM, SCPs, CloudTrail, GuardDuty, Config, KMS, VPC security, and more.\n\n - Good knowledge of Kubernetes security — including RBAC, pod security standards, network policies, admission controllers, and secrets management.\n\n - Experience with cloud security posture management (CSPM) and cloud workload protection (CWPP/CNAPP) tools.\n\n - Experience securing IaC pipelines (Terraform, CloudFormation) and integrating security scanning into CI/CD workflows.\n\n - Good experience with container and image security — scanning, runtime protection, supply chain risk.\n\n - Experience with SIEM and detection engineering — building and tuning cloud-native detection rules, threat hunting across CloudTrail and application logs.\n\n - Familiarity with automation platforms and AI-driven security tools to streamline detection, enrichment, and response.\n\n - Experience with Infrastructure as Code (IaC) and scripting (Python, Bash, or similar) to develop custom security tooling and automate workflows.\n\n - Strong IAM fundamentals: least privilege, cross-account roles, permission boundaries, federated identity, and privileged access management.\n\n - Comfortable working across Azure/GCP in addition to AWS — multi-cloud exposure is a plus.\n\n - In-depth knowledge of information security principles and cybersecurity frameworks relevant to cloud environments: MITRE ATT&CK for Cloud, CIS Benchmarks, AWS Well-Architected Security Pillar, NIST CSF, SOC 2, ISO 27001.\n\n - Willingness and ability to participate in an on-call rotation, including after-hours response.\n\n - Ability to produce clear, comprehensive, and well-structured documentation (e.g. incident reports, architecture reviews, runbooks, and security standards) and to communicate complex technical issues effectively to non-technical stakeholders.\n\n\n\n\nOUR HYBRID WORK PHILOSOPHY 🤝\n\nGreat work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.\n\n\n\n\nOUR TOTAL REWARDS PHILOSOPHY 🎉\n\nOur Total Rewards Philosophy centers around three core areas to reward and care for our People:\n\n - Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.\n\n - Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.\n\n - Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.\n \n\n\n\n\nOUR PROMISE TO YOU 😍\n\n - Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.\n\n - Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.\n\n - Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!\n\n - Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!\n\n - Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.\n\n\n\n\nABOUT DOCEBO 💙\n\nAt Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO https://www.docebo.inc/home/default.aspx), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world. \n\n\n\nDocebo is an Equal Employment Opportunity employer https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.\n\nAs a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.\n\nAny individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to recruiting_accommodations@docebo.com. The email should also include the position you’re interested in."},{"id":"64d993fc-9a59-4611-909e-fe0e49bf341e","title":"Revenue Enablement Lead, Professional Services","department":"Revenue","team":"Revenue Enablement","employmentType":"FullTime","location":"Remote Canada","secondaryLocations":[{"location":"Toronto, Ontario","address":{"postalAddress":{"postalCode":"M5J 1R7","addressRegion":"Ontario","streetAddress":"55 York Street, 12th Floor","addressCountry":"Canada","addressLocality":"Toronto"}}}],"publishedAt":"2026-08-19T00:13:51.841+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"Canada"}},"jobUrl":"https://jobs.ashbyhq.com/docebo/64d993fc-9a59-4611-909e-fe0e49bf341e","applyUrl":"https://jobs.ashbyhq.com/docebo/64d993fc-9a59-4611-909e-fe0e49bf341e/application","descriptionHtml":"Artificial Intelligence. Actual Impact.
At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.
We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.
So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.
Job Summary:
The Revenue Enablement Lead, Professional Services is a strategic partner to the Professional Services organization, responsible for designing, developing, and executing enablement programs that support our Solutions Deployment Managers (SDMs), Technical Deployment Managers (TDMs), Project Managers, and Advisors. The ideal candidate is a proactive, detail-oriented individual who can drive projects to completion and serve as a critical liaison between the Professional Services team and the broader business.
Key Responsibilities:
Strategic Program Development: Design and deliver comprehensive enablement
programs, including onboarding for new hires and ongoing training for the entire
Professional Services team. This includes creating training on technical skills, product
knowledge, and communication strategies.
Proactive Planning and Execution: Utilize a backward-planning approach to anticipate
future enablement needs and ensure training is ready well in advance of product
launches or process changes. This role is responsible for driving initiatives to completion
and preventing historical issues with projects stalling.
Cross-Functional Liaison: Serve as a primary point of contact between the
Professional Services team and other departments, including Product, Marketing, and
Revenue Operations. Ensure the Professional Services team is kept informed of any
business changes that may impact their work and effectively communicate the team’s
needs to other groups.
Content and Resource Management: Collaborate with subject matter experts (SMEs)
to transform their knowledge into structured, digestible training materials. Work closely
with internal stakeholders to ensure all internal documentation, forms, and processes are
up-to-date and easily accessible.
Facilitation and Communication: Act as an exceptional facilitator, leading training
sessions and workshops with passion and clarity. Establish a weekly communication
cadence with Professional Services leadership to provide project updates and discuss
upcoming initiatives. Maintain a project management dashboard to ensure visibility and
accountability for all ongoing projects.
Qualifications:
Experience: 3+ years in an enablement or learning and development role, preferably
with a focus on technical or post-sales teams.
Skills:
Exceptional Communication & Facilitation: Proven ability to communicate
complex topics clearly and facilitate engaging training sessions.
High Proactivity: A self-starter who anticipates needs and drives projects
forward without constant direction.
Strong Organizational Skills: Highly organized with a methodical approach to
project management and planning.
Traits: A passion for enabling others, a collaborative spirit, and a demonstrated ability to get things across the finish line. Must thrive in a dynamic, fast-paced environment.
Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.
Our Total Rewards Philosophy centers around three core areas to reward and care for our People:
Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.
Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.
Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.
Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.
Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.
Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!
Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!
Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.
At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world.
Docebo is an Equal Employment Opportunity employer. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.
As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.
Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to recruiting_accommodations@docebo.com. The email should also include the position you’re interested in.
","descriptionPlain":"Artificial Intelligence. Actual Impact.\n\nAt Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.\n\n\n\n\nWe’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.\n\n\n\n\nSo… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.\n\n\n\nJob Summary:\n\nThe Revenue Enablement Lead, Professional Services is a strategic partner to the Professional Services organization, responsible for designing, developing, and executing enablement programs that support our Solutions Deployment Managers (SDMs), Technical Deployment Managers (TDMs), Project Managers, and Advisors. The ideal candidate is a proactive, detail-oriented individual who can drive projects to completion and serve as a critical liaison between the Professional Services team and the broader business.\n\n\n\nKey Responsibilities:\n\n - Strategic Program Development: Design and deliver comprehensive enablement\n\nprograms, including onboarding for new hires and ongoing training for the entire\n\nProfessional Services team. This includes creating training on technical skills, product\n\nknowledge, and communication strategies.\n\n - Proactive Planning and Execution: Utilize a backward-planning approach to anticipate\n\nfuture enablement needs and ensure training is ready well in advance of product\n\nlaunches or process changes. This role is responsible for driving initiatives to completion\n\nand preventing historical issues with projects stalling.\n\n - Cross-Functional Liaison: Serve as a primary point of contact between the\n\nProfessional Services team and other departments, including Product, Marketing, and\n\nRevenue Operations. Ensure the Professional Services team is kept informed of any\n\nbusiness changes that may impact their work and effectively communicate the team’s\n\nneeds to other groups.\n\n - Content and Resource Management: Collaborate with subject matter experts (SMEs)\n\nto transform their knowledge into structured, digestible training materials. Work closely\n\nwith internal stakeholders to ensure all internal documentation, forms, and processes are\n\nup-to-date and easily accessible.\n\n - Facilitation and Communication: Act as an exceptional facilitator, leading training\n\nsessions and workshops with passion and clarity. Establish a weekly communication\n\ncadence with Professional Services leadership to provide project updates and discuss\n\nupcoming initiatives. Maintain a project management dashboard to ensure visibility and\n\naccountability for all ongoing projects.\n\n\nQualifications:\n\n\n\n - Experience: 3+ years in an enablement or learning and development role, preferably\n\nwith a focus on technical or post-sales teams.\n\n\n\nSkills:\n\n\n - Exceptional Communication & Facilitation: Proven ability to communicate\n\ncomplex topics clearly and facilitate engaging training sessions.\n\n - High Proactivity: A self-starter who anticipates needs and drives projects\n\nforward without constant direction.\n\n - Strong Organizational Skills: Highly organized with a methodical approach to\n\nproject management and planning.\n\n - Traits: A passion for enabling others, a collaborative spirit, and a demonstrated ability to get things across the finish line. Must thrive in a dynamic, fast-paced environment.\n\n\n\n\nOUR HYBRID WORK PHILOSOPHY 🤝\n\nGreat work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.\n\n\n\n\nOUR TOTAL REWARDS PHILOSOPHY 🎉\n\nOur Total Rewards Philosophy centers around three core areas to reward and care for our People:\n\n - Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.\n\n - Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.\n\n - Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.\n \n\n\n\n\nOUR PROMISE TO YOU 😍\n\n - Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.\n\n - Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.\n\n - Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!\n\n - Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!\n\n - Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.\n\n\n\n\nABOUT DOCEBO 💙\n\nAt Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO https://www.docebo.inc/home/default.aspx), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world. \n\n\n\nDocebo is an Equal Employment Opportunity employer https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.\n\nAs a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.\n\nAny individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to recruiting_accommodations@docebo.com. The email should also include the position you’re interested in."}],"apiVersion":"1"}