{"jobs":[{"id":"c830e1da-e754-4408-963b-8664a59ff402","title":"Customer Success Manager","department":"Success","team":"Success","employmentType":"FullTime","location":"Remote","secondaryLocations":[],"publishedAt":"2025-07-09T11:07:14.134+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":null,"jobUrl":"https://jobs.ashbyhq.com/double/c830e1da-e754-4408-963b-8664a59ff402","applyUrl":"https://jobs.ashbyhq.com/double/c830e1da-e754-4408-963b-8664a59ff402/application","descriptionHtml":"<h1>About Double</h1><p style=\"min-height:1.5em\">Bookkeepers today are stuck working in excel spreadsheets and homegrown project management solutions to support their clients. Double is on a mission to change that.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">With our all-in-one tool, bookkeepers can manage their work, communicate with clients, catch hard-to-find errors, and deliver reports to help their small business customers make smarter strategic decisions. </p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">Founded in 2021, Double has raised $12M in funding, backed by leading tech investors like Y Combinator and founders at top startups like Lattice, Front, Superhuman, Plaid, and more. Double currently helps thousands of bookkeepers and accountants manage the books for startups and small businesses across the US.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">We're bringing on dozens of new customers each month. You will be the main point of contact for larger firms and will be responsible for helping them onboard and succeed in our product.</p><p style=\"min-height:1.5em\"></p><h1>What You'll Do</h1><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>Onboarding Prospective Customers</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Conduct onboarding calls with prospective customers, train them to use the product, complete technical implementation steps, and help them realize value quickly</p></li><li><p style=\"min-height:1.5em\">Coordinate with Account Executives to identify any red flags that would hinder the prospect from subscribing to Double </p></li><li><p style=\"min-height:1.5em\">Maintain a high conversion rate from Free Trial to subscribed customer (80-85%)</p><p style=\"min-height:1.5em\"></p></li></ul><p style=\"min-height:1.5em\"><strong>Expansion of Existing Accounts</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Proactively reach out to accounts in your pipeline to ensure they're continuing to reach their goals and respond to inbound support inquiries in a timely manner</p></li><li><p style=\"min-height:1.5em\">Identify barriers to success or any roadblocks that would hinder accounts from fully adopting the full feature suite Double offers</p></li><li><p style=\"min-height:1.5em\">Facilitate continued check-ins, team training calls, and Q&amp;A sessions via Zoom </p></li><li><p style=\"min-height:1.5em\">Create and maintain customer education materials: record video feature overviews and write user guides for content-driven email sequences</p></li><li><p style=\"min-height:1.5em\">Drive expansion revenue of existing accounts in your pipeline (increase MRR)</p></li></ul><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>Internal Team Processes</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Keep your finger on the pulse of trending feature requests and areas within the product that could be improved, then document and share customer feedback with the rest of the team to inform our product roadmap</p></li><li><p style=\"min-height:1.5em\">Document best practices, creating templates for customer engagement at key milestones for various user personas</p></li><li><p style=\"min-height:1.5em\">Help the team iterate to find the most efficient internal processes that reduce friction and best help our customers succeed</p></li><li><p style=\"min-height:1.5em\">Take on additional projects that inspire you and help move the needle for our team</p></li></ul><p style=\"min-height:1.5em\"></p><h1>Who You Are</h1><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">2-3 years of experience in a customer-facing role at an early-stage SaaS startup</p></li><li><p style=\"min-height:1.5em\">Ability to articulate complex concepts in a simple, straightforward manner, both in written and verbal communication</p></li><li><p style=\"min-height:1.5em\">Keen attention to detail, thoughtfulness, and a customer-centric mindset</p></li><li><p style=\"min-height:1.5em\">Knack and passion for process improvement, documentation, and increasing operational efficiencies</p></li><li><p style=\"min-height:1.5em\">Familiarity with modern SaaS technologies such as Slack, Notion, Hubspot and/or Salesforce</p></li><li><p style=\"min-height:1.5em\">Accounting/finance experience is preferred; interest in learning the space is required</p></li></ul><p style=\"min-height:1.5em\"></p><h1>Benefits</h1><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Competitive pay and equity</p></li><li><p style=\"min-height:1.5em\">Unlimited PTO</p></li><li><p style=\"min-height:1.5em\">Health, dental, and vision insurance</p></li></ul><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">Double provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.</p>","descriptionPlain":"ABOUT DOUBLE\n\nBookkeepers today are stuck working in excel spreadsheets and homegrown project management solutions to support their clients. Double is on a mission to change that.\n\n\n\nWith our all-in-one tool, bookkeepers can manage their work, communicate with clients, catch hard-to-find errors, and deliver reports to help their small business customers make smarter strategic decisions. \n\n\n\nFounded in 2021, Double has raised $12M in funding, backed by leading tech investors like Y Combinator and founders at top startups like Lattice, Front, Superhuman, Plaid, and more. Double currently helps thousands of bookkeepers and accountants manage the books for startups and small businesses across the US.\n\n\n\nWe're bringing on dozens of new customers each month. You will be the main point of contact for larger firms and will be responsible for helping them onboard and succeed in our product.\n\n\n\n\nWHAT YOU'LL DO\n\n\n\nOnboarding Prospective Customers\n\n - Conduct onboarding calls with prospective customers, train them to use the product, complete technical implementation steps, and help them realize value quickly\n\n - Coordinate with Account Executives to identify any red flags that would hinder the prospect from subscribing to Double \n\n - Maintain a high conversion rate from Free Trial to subscribed customer (80-85%)\n   \n   \n\nExpansion of Existing Accounts\n\n - Proactively reach out to accounts in your pipeline to ensure they're continuing to reach their goals and respond to inbound support inquiries in a timely manner\n\n - Identify barriers to success or any roadblocks that would hinder accounts from fully adopting the full feature suite Double offers\n\n - Facilitate continued check-ins, team training calls, and Q&A sessions via Zoom \n\n - Create and maintain customer education materials: record video feature overviews and write user guides for content-driven email sequences\n\n - Drive expansion revenue of existing accounts in your pipeline (increase MRR)\n\n\n\nInternal Team Processes\n\n - Keep your finger on the pulse of trending feature requests and areas within the product that could be improved, then document and share customer feedback with the rest of the team to inform our product roadmap\n\n - Document best practices, creating templates for customer engagement at key milestones for various user personas\n\n - Help the team iterate to find the most efficient internal processes that reduce friction and best help our customers succeed\n\n - Take on additional projects that inspire you and help move the needle for our team\n\n\n\n\nWHO YOU ARE\n\n - 2-3 years of experience in a customer-facing role at an early-stage SaaS startup\n\n - Ability to articulate complex concepts in a simple, straightforward manner, both in written and verbal communication\n\n - Keen attention to detail, thoughtfulness, and a customer-centric mindset\n\n - Knack and passion for process improvement, documentation, and increasing operational efficiencies\n\n - Familiarity with modern SaaS technologies such as Slack, Notion, Hubspot and/or Salesforce\n\n - Accounting/finance experience is preferred; interest in learning the space is required\n\n\n\n\nBENEFITS\n\n - Competitive pay and equity\n\n - Unlimited PTO\n\n - Health, dental, and vision insurance\n\n\n\n\n\nDouble provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities."},{"id":"e2bbe3da-c187-44cc-b9a6-57d545adcb92","title":"SDR (Sales Development Representative)","department":"Sales","team":"Sales","employmentType":"FullTime","location":"United States (Remote)","secondaryLocations":[],"publishedAt":"2025-07-09T11:07:25.614+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/double/e2bbe3da-c187-44cc-b9a6-57d545adcb92","applyUrl":"https://jobs.ashbyhq.com/double/e2bbe3da-c187-44cc-b9a6-57d545adcb92/application","descriptionHtml":"<h1>About Double</h1><p style=\"min-height:1.5em\">Bookkeepers today are stuck working in excel spreadsheets and homegrown project management solutions to support their clients. Double is on a mission to change that.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">With our all-in-one tool, bookkeepers can manage their work, communicate with clients, catch hard-to-find errors, and deliver reports to help their small business customers make smarter strategic decisions. </p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">Founded in 2021, Double has raised $12M in funding, backed by leading tech investors like Y Combinator and founders at top startups like Lattice, Front, Superhuman, Plaid, and more. Double currently helps thousands of bookkeepers and accountants manage the books for startups and small businesses across the US.</p><p style=\"min-height:1.5em\"></p><h1>What You'll Do</h1><p style=\"min-height:1.5em\">Your job is to find bookkeepers and convince them to schedule a demo with us.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">Here's what that looks like on a day-to-day basis:</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Find prospects and engage them through calls, emails, and social media</p></li><li><p style=\"min-height:1.5em\">Develop a keen understanding of Double's product and why people buy it</p></li><li><p style=\"min-height:1.5em\">Write clever emails that make people smile and reply</p></li></ul><p style=\"min-height:1.5em\"></p><h1>Who You Are</h1><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">You write and speak clearly and concisely</p></li><li><p style=\"min-height:1.5em\">You are excited to get after it and crush quota</p></li><li><p style=\"min-height:1.5em\">You are willing to eat the frog and make cold calls</p></li><li><p style=\"min-height:1.5em\">Some sales experience preferred</p></li></ul><p style=\"min-height:1.5em\"></p><h1>Benefits</h1><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Competitive pay and equity</p></li><li><p style=\"min-height:1.5em\">Unlimited PTO</p></li><li><p style=\"min-height:1.5em\">Health, dental, and vision insurance</p></li><li><p style=\"min-height:1.5em\">Automatic promotion path to <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://getjensen.notion.site/Keeper-SDR-Quota-Compensation-Plan-Explained-68e19011a4394a65a3b062a103c38493\">Tier 5 Senior SDR</a></p></li></ul><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">Double provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.</p>","descriptionPlain":"ABOUT DOUBLE\n\nBookkeepers today are stuck working in excel spreadsheets and homegrown project management solutions to support their clients. Double is on a mission to change that.\n\n\n\nWith our all-in-one tool, bookkeepers can manage their work, communicate with clients, catch hard-to-find errors, and deliver reports to help their small business customers make smarter strategic decisions. \n\n\n\nFounded in 2021, Double has raised $12M in funding, backed by leading tech investors like Y Combinator and founders at top startups like Lattice, Front, Superhuman, Plaid, and more. Double currently helps thousands of bookkeepers and accountants manage the books for startups and small businesses across the US.\n\n\n\n\nWHAT YOU'LL DO\n\nYour job is to find bookkeepers and convince them to schedule a demo with us.\n\n\n\nHere's what that looks like on a day-to-day basis:\n\n - Find prospects and engage them through calls, emails, and social media\n\n - Develop a keen understanding of Double's product and why people buy it\n\n - Write clever emails that make people smile and reply\n\n\n\n\nWHO YOU ARE\n\n - You write and speak clearly and concisely\n\n - You are excited to get after it and crush quota\n\n - You are willing to eat the frog and make cold calls\n\n - Some sales experience preferred\n\n\n\n\nBENEFITS\n\n - Competitive pay and equity\n\n - Unlimited PTO\n\n - Health, dental, and vision insurance\n\n - Automatic promotion path to Tier 5 Senior SDR https://getjensen.notion.site/Keeper-SDR-Quota-Compensation-Plan-Explained-68e19011a4394a65a3b062a103c38493\n\n\n\n\n\nDouble provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities."},{"id":"e0dafdfc-19f9-4613-9fdf-e6610a32278c","title":"Senior Fullstack Engineer (ARG/UY based only)","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"Argentina/Uruguay (Remote)","secondaryLocations":[],"publishedAt":"2026-10-05T01:45:56.666+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"Argentina"}},"jobUrl":"https://jobs.ashbyhq.com/double/e0dafdfc-19f9-4613-9fdf-e6610a32278c","applyUrl":"https://jobs.ashbyhq.com/double/e0dafdfc-19f9-4613-9fdf-e6610a32278c/application","descriptionHtml":"<h1>About Double</h1><p style=\"min-height:1.5em\">Bookkeepers today are stuck working in excel spreadsheets and homegrown project management solutions to support their clients. Double is on a mission to change that.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">With our all-in-one tool, bookkeepers can manage their work, communicate with clients, catch hard-to-find errors, and deliver reports to help their small business customers make smarter strategic decisions. </p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">Founded in 2021, Double has raised $12M in funding, backed by leading tech investors like Y Combinator and founders at top startups like Lattice, Front, Superhuman, Plaid, and more. Double currently helps thousands of bookkeepers and accountants manage the books for startups and small businesses across the US.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">We're growing fast, and we're looking for a Senior Full Stack Engineer to accelerate our product and help our customers better serve their small business clients.</p><p style=\"min-height:1.5em\"></p><h1>Our team</h1><p style=\"min-height:1.5em\"><a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://getjensen.notion.site/About-our-team-4bbfdf46f6834d42879a96495ccf7242\">https://getjensen.notion.site/About-our-team-4bbfdf46f6834d42879a96495ccf7242</a></p><p style=\"min-height:1.5em\"></p><h1>What You'll Do</h1><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Ship software to prod on a daily basis with coding agents</p></li><li><p style=\"min-height:1.5em\">Influence UX through product engineering</p></li><li><p style=\"min-height:1.5em\">Collaborate with a high performing EPD team</p></li></ul><p style=\"min-height:1.5em\"></p><h1>Who You Are</h1><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Have a track record of shipping systems that <em>solved a hard problem</em>, not just shipped on time — e.g. you built the thing that made your team 5x faster, or the internal tool nobody thought was possible</p></li><li><p style=\"min-height:1.5em\">Operate with high agency: you identify what needs to be done and drive it forward without waiting to be told to</p></li></ul><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Have found yourself wondering <em>\"why isn't this moving faster?\"</em> in previous roles — and then have done something about it</p></li><li><p style=\"min-height:1.5em\">4+ years of demonstrable experience architecting and developing applications with Node</p></li><li><p style=\"min-height:1.5em\">Demonstrable experience writing type-safe code with TypeScript</p></li><li><p style=\"min-height:1.5em\">Strong ES6 Experience</p></li><li><p style=\"min-height:1.5em\">Experience using agents to ship to production</p></li><li><p style=\"min-height:1.5em\">Experience building applications with React and Node</p></li><li><p style=\"min-height:1.5em\">Experience with TypeORM is a plus</p></li><li><p style=\"min-height:1.5em\">Experience with TanStack Query is a plus</p></li></ul><p style=\"min-height:1.5em\"></p><h1>Stack</h1><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Front-end: React + Redux Toolkit/React Query (Typescript)</p></li><li><p style=\"min-height:1.5em\">Back-end: Node.js + Express (Typescript), TypeORM, Postgres</p></li></ul><p style=\"min-height:1.5em\"></p><h1>Benefits</h1><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Competitive pay and equity</p></li><li><p style=\"min-height:1.5em\">Unlimited PTO</p></li></ul><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">Double provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.</p>","descriptionPlain":"ABOUT DOUBLE\n\nBookkeepers today are stuck working in excel spreadsheets and homegrown project management solutions to support their clients. Double is on a mission to change that.\n\n\n\nWith our all-in-one tool, bookkeepers can manage their work, communicate with clients, catch hard-to-find errors, and deliver reports to help their small business customers make smarter strategic decisions. \n\n\n\nFounded in 2021, Double has raised $12M in funding, backed by leading tech investors like Y Combinator and founders at top startups like Lattice, Front, Superhuman, Plaid, and more. Double currently helps thousands of bookkeepers and accountants manage the books for startups and small businesses across the US.\n\n\n\nWe're growing fast, and we're looking for a Senior Full Stack Engineer to accelerate our product and help our customers better serve their small business clients.\n\n\n\n\nOUR TEAM\n\nhttps://getjensen.notion.site/About-our-team-4bbfdf46f6834d42879a96495ccf7242\n\n\n\n\nWHAT YOU'LL DO\n\n - Ship software to prod on a daily basis with coding agents\n\n - Influence UX through product engineering\n\n - Collaborate with a high performing EPD team\n\n\n\n\nWHO YOU ARE\n\n - Have a track record of shipping systems that solved a hard problem, not just shipped on time — e.g. you built the thing that made your team 5x faster, or the internal tool nobody thought was possible\n\n - Operate with high agency: you identify what needs to be done and drive it forward without waiting to be told to\n\n - Have found yourself wondering \"why isn't this moving faster?\" in previous roles — and then have done something about it\n\n - 4+ years of demonstrable experience architecting and developing applications with Node\n\n - Demonstrable experience writing type-safe code with TypeScript\n\n - Strong ES6 Experience\n\n - Experience using agents to ship to production\n\n - Experience building applications with React and Node\n\n - Experience with TypeORM is a plus\n\n - Experience with TanStack Query is a plus\n\n\n\n\nSTACK\n\n - Front-end: React + Redux Toolkit/React Query (Typescript)\n\n - Back-end: Node.js + Express (Typescript), TypeORM, Postgres\n\n\n\n\nBENEFITS\n\n - Competitive pay and equity\n\n - Unlimited PTO\n\n\n\nDouble provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities."},{"id":"32e88fb1-0c15-4e68-b66f-35f54a437ec2","title":"Implementation Specialist","department":"Success","team":"Success","employmentType":"FullTime","location":"New York Office (or Remote)","secondaryLocations":[],"publishedAt":"2025-07-09T11:07:23.452+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"USA","addressLocality":"New York City"}},"jobUrl":"https://jobs.ashbyhq.com/double/32e88fb1-0c15-4e68-b66f-35f54a437ec2","applyUrl":"https://jobs.ashbyhq.com/double/32e88fb1-0c15-4e68-b66f-35f54a437ec2/application","descriptionHtml":"<h1>About Double</h1><p style=\"min-height:1.5em\">Bookkeepers today are stuck working in excel spreadsheets and homegrown project management solutions to support their clients. Double is on a mission to change that.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">With our all-in-one tool, bookkeepers can manage their work, communicate with clients, catch hard-to-find errors, and deliver reports to help their small business customers make smarter strategic decisions. </p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">Founded in 2021, Double has raised $12M in funding, backed by leading tech investors like Y Combinator and founders at top startups like Lattice, Front, Superhuman, Plaid, and more. Double currently helps thousands of bookkeepers and accountants manage the books for startups and small businesses across the US.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">We're bringing on dozens of new customers each month – you will be the first point of contact for small to mid-sized firms looking to start their journey with Double.</p><p style=\"min-height:1.5em\"></p><h1>What You'll Do</h1><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Conduct onboarding calls with prospective customers, train them to use the product, and help them realize value quickly</p></li><li><p style=\"min-height:1.5em\">Ensure that all technical implementation and account set-up steps have been completed for each account that you onboard</p></li><li><p style=\"min-height:1.5em\">Coordinate with Account Executives to identify any red flags that would hinder the prospect from subscribing to Double </p></li><li><p style=\"min-height:1.5em\">Maintain a high renewal rate after initial three month implementation period (80-85%)</p></li><li><p style=\"min-height:1.5em\">Proactively reach out to accounts to ensure they're continuing to reach their goals and respond to any inbound support inquiries in a timely manner</p></li><li><p style=\"min-height:1.5em\">Create customer education materials: record video feature overviews, ensure product documentation is up to date, and write user guides when necessary</p></li><li><p style=\"min-height:1.5em\">Keep your finger on the pulse of trending feature requests and areas within the product that could be improved, then document and share customer feedback with the rest of the team to inform our product roadmap</p></li></ul><p style=\"min-height:1.5em\"></p><h1>Who You Are</h1><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Accounting/bookkeeping experience is required; exceptional candidates from adjacent fields who demonstrate a strong aptitude and genuine enthusiasm for the space will be considered.</p></li><li><p style=\"min-height:1.5em\">2-3 years of experience in a customer-facing role at an early-stage SaaS startup</p></li><li><p style=\"min-height:1.5em\">Ability to articulate complex concepts in a simple, straightforward manner, both in written and verbal communication</p></li><li><p style=\"min-height:1.5em\">Keen attention to detail, thoughtfulness, and a customer-centric mindset</p></li><li><p style=\"min-height:1.5em\">Knack and passion for process improvement, documentation, and increasing operational efficiencies</p></li><li><p style=\"min-height:1.5em\">Familiarity with modern SaaS technologies such as Slack, Notion, Hubspot and/or Salesforce</p></li></ul><p style=\"min-height:1.5em\"></p><h1>Benefits</h1><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Competitive pay and equity</p></li><li><p style=\"min-height:1.5em\">Unlimited PTO</p></li><li><p style=\"min-height:1.5em\">Health, dental, and vision insurance</p></li><li><p style=\"min-height:1.5em\">401k plan</p></li></ul><p style=\"min-height:1.5em\">Double provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.</p>","descriptionPlain":"ABOUT DOUBLE\n\nBookkeepers today are stuck working in excel spreadsheets and homegrown project management solutions to support their clients. Double is on a mission to change that.\n\n\n\nWith our all-in-one tool, bookkeepers can manage their work, communicate with clients, catch hard-to-find errors, and deliver reports to help their small business customers make smarter strategic decisions. \n\n\n\nFounded in 2021, Double has raised $12M in funding, backed by leading tech investors like Y Combinator and founders at top startups like Lattice, Front, Superhuman, Plaid, and more. Double currently helps thousands of bookkeepers and accountants manage the books for startups and small businesses across the US.\n\n\n\nWe're bringing on dozens of new customers each month – you will be the first point of contact for small to mid-sized firms looking to start their journey with Double.\n\n\n\n\nWHAT YOU'LL DO\n\n - Conduct onboarding calls with prospective customers, train them to use the product, and help them realize value quickly\n\n - Ensure that all technical implementation and account set-up steps have been completed for each account that you onboard\n\n - Coordinate with Account Executives to identify any red flags that would hinder the prospect from subscribing to Double \n\n - Maintain a high renewal rate after initial three month implementation period (80-85%)\n\n - Proactively reach out to accounts to ensure they're continuing to reach their goals and respond to any inbound support inquiries in a timely manner\n\n - Create customer education materials: record video feature overviews, ensure product documentation is up to date, and write user guides when necessary\n\n - Keep your finger on the pulse of trending feature requests and areas within the product that could be improved, then document and share customer feedback with the rest of the team to inform our product roadmap\n\n\n\n\nWHO YOU ARE\n\n - Accounting/bookkeeping experience is required; exceptional candidates from adjacent fields who demonstrate a strong aptitude and genuine enthusiasm for the space will be considered.\n\n - 2-3 years of experience in a customer-facing role at an early-stage SaaS startup\n\n - Ability to articulate complex concepts in a simple, straightforward manner, both in written and verbal communication\n\n - Keen attention to detail, thoughtfulness, and a customer-centric mindset\n\n - Knack and passion for process improvement, documentation, and increasing operational efficiencies\n\n - Familiarity with modern SaaS technologies such as Slack, Notion, Hubspot and/or Salesforce\n\n\n\n\nBENEFITS\n\n - Competitive pay and equity\n\n - Unlimited PTO\n\n - Health, dental, and vision insurance\n\n - 401k plan\n\nDouble provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities."},{"id":"cf8b63b3-2a53-4202-88a3-10aa062b6ca4","title":"Senior Fullstack Engineer (BR based only)","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"São Paulo/Belo Horizonte (Remote)","secondaryLocations":[],"publishedAt":"2026-10-07T13:09:52.726+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"Brazil","addressLocality":"São Paulo"}},"jobUrl":"https://jobs.ashbyhq.com/double/cf8b63b3-2a53-4202-88a3-10aa062b6ca4","applyUrl":"https://jobs.ashbyhq.com/double/cf8b63b3-2a53-4202-88a3-10aa062b6ca4/application","descriptionHtml":"<h1>About Double</h1><p style=\"min-height:1.5em\">Bookkeepers today are stuck working in excel spreadsheets and homegrown project management solutions to support their clients. Double is on a mission to change that.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">With our all-in-one tool, bookkeepers can manage their work, communicate with clients, catch hard-to-find errors, and deliver reports to help their small business customers make smarter strategic decisions. </p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">Founded in 2021, Double has raised $12M in funding, backed by leading tech investors like Y Combinator and founders at top startups like Lattice, Front, Superhuman, Plaid, and more. Double currently helps thousands of bookkeepers and accountants manage the books for startups and small businesses across the US.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">We're growing fast, and we're looking for a Senior Full Stack Engineer to accelerate our product and help our customers better serve their small business clients.</p><p style=\"min-height:1.5em\"></p><h1>Our team</h1><p style=\"min-height:1.5em\"><a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://getjensen.notion.site/About-our-team-4bbfdf46f6834d42879a96495ccf7242\">https://getjensen.notion.site/About-our-team-4bbfdf46f6834d42879a96495ccf7242</a></p><p style=\"min-height:1.5em\"></p><h1>What You'll Do</h1><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Ship software to prod on a daily basis with coding agents</p></li><li><p style=\"min-height:1.5em\">Influence UX through product engineering</p></li><li><p style=\"min-height:1.5em\">Collaborate with a high performing EPD team</p></li></ul><p style=\"min-height:1.5em\"></p><h1>Who You Are</h1><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Have a track record of shipping systems that <em>solved a hard problem</em>, not just shipped on time — e.g. you built the thing that made your team 5x faster, or the internal tool nobody thought was possible</p></li><li><p style=\"min-height:1.5em\">Operate with high agency: you identify what needs to be done and drive it forward without waiting to be told to</p></li></ul><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Have found yourself wondering <em>\"why isn't this moving faster?\"</em> in previous roles — and then have done something about it</p></li><li><p style=\"min-height:1.5em\">4+ years of demonstrable experience architecting and developing applications with Node</p></li><li><p style=\"min-height:1.5em\">Demonstrable experience writing type-safe code with TypeScript</p></li><li><p style=\"min-height:1.5em\">Strong ES6 Experience</p></li><li><p style=\"min-height:1.5em\">Experience using agents to ship to production</p></li><li><p style=\"min-height:1.5em\">Experience building applications with React and Node</p></li><li><p style=\"min-height:1.5em\">Experience with TypeORM is a plus</p></li><li><p style=\"min-height:1.5em\">Experience with TanStack Query is a plus</p></li></ul><p style=\"min-height:1.5em\"></p><h1>Stack</h1><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Front-end: React + Redux Toolkit/React Query (Typescript)</p></li><li><p style=\"min-height:1.5em\">Back-end: Node.js + Express (Typescript), TypeORM, Postgres</p></li></ul><p style=\"min-height:1.5em\"></p><h1>Benefits</h1><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Competitive pay and equity</p></li><li><p style=\"min-height:1.5em\">Unlimited PTO</p></li></ul><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">Double provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.</p>","descriptionPlain":"ABOUT DOUBLE\n\nBookkeepers today are stuck working in excel spreadsheets and homegrown project management solutions to support their clients. Double is on a mission to change that.\n\n\n\nWith our all-in-one tool, bookkeepers can manage their work, communicate with clients, catch hard-to-find errors, and deliver reports to help their small business customers make smarter strategic decisions. \n\n\n\nFounded in 2021, Double has raised $12M in funding, backed by leading tech investors like Y Combinator and founders at top startups like Lattice, Front, Superhuman, Plaid, and more. Double currently helps thousands of bookkeepers and accountants manage the books for startups and small businesses across the US.\n\n\n\nWe're growing fast, and we're looking for a Senior Full Stack Engineer to accelerate our product and help our customers better serve their small business clients.\n\n\n\n\nOUR TEAM\n\nhttps://getjensen.notion.site/About-our-team-4bbfdf46f6834d42879a96495ccf7242\n\n\n\n\nWHAT YOU'LL DO\n\n - Ship software to prod on a daily basis with coding agents\n\n - Influence UX through product engineering\n\n - Collaborate with a high performing EPD team\n\n\n\n\nWHO YOU ARE\n\n - Have a track record of shipping systems that solved a hard problem, not just shipped on time — e.g. you built the thing that made your team 5x faster, or the internal tool nobody thought was possible\n\n - Operate with high agency: you identify what needs to be done and drive it forward without waiting to be told to\n\n - Have found yourself wondering \"why isn't this moving faster?\" in previous roles — and then have done something about it\n\n - 4+ years of demonstrable experience architecting and developing applications with Node\n\n - Demonstrable experience writing type-safe code with TypeScript\n\n - Strong ES6 Experience\n\n - Experience using agents to ship to production\n\n - Experience building applications with React and Node\n\n - Experience with TypeORM is a plus\n\n - Experience with TanStack Query is a plus\n\n\n\n\nSTACK\n\n - Front-end: React + Redux Toolkit/React Query (Typescript)\n\n - Back-end: Node.js + Express (Typescript), TypeORM, Postgres\n\n\n\n\nBENEFITS\n\n - Competitive pay and equity\n\n - Unlimited PTO\n\n\n\nDouble provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities."}],"apiVersion":"1"}