Dovetail is the Customer Intelligence Platform for the entire organization. We unify fragmented feedback from every touchpoint, including sales calls, support tickets, and research, into a single AI-powered intelligence layer that empowers every team to build, sell, and serve with confidence. Founded in 2017, we are a team of 100+ across our offices in Sydney and San Francisco, working with thousands of teams from Fortune 500 companies to the world’s most innovative startups.
The best never guess. We help teams turn the noise of thousands of customer interactions into the signal required to move faster, prioritize better, and drive revenue.
We’re building a team of incredibly talented product designers. At Dovetail, designers are accountable for crafting experiences, interactions, and solutions that improve the product for our customers, and drive user adoption. This role places a stronger emphasis on visual design, prototyping, usability testing, and evolving our design system. We're looking for a Senior Product Designer with great attention to detail who can create experiences that reflect our incredibly high bar for quality.
This is a full-time in person-first role (in office 4 days a week), working from our Surry Hills HQ.
Champion customer feedback in every decision. Build a deep understanding of customer needs, perspectives, and goals by talking to customers regularly, getting involved in research, running your own evaluative testing, participating in our community, and responding to feedback. Use tools like archetypes and journey maps to help your team build a shared understanding of the customer.
Design simple, intuitive and delightful product experiences. Balance customer needs with business goals and technical constraints, drawing on research, UX, interaction, and visual design to create solutions that feel seamless and easy to use.
Drive design through collaboration. Work closely with product, engineering, GTM, leadership and other designers to shape and ship thoughtful, high-impact features.
Prototype and pair closely with engineers. Stay close to implementation and sweat the details to make sure what we ship meets a high bar for quality.
Contribute to our design system. Partner with designers and engineers to create and evolve patterns and components that can be shared across the product.
Help shape our design team culture. We’re a small but quickly growing team, and you’ll help us scale our design rituals and design system, maintain a high quality bar as the product team grows, tackle cross-product problems, and find better ways to work together as a team.
Strong product design experience. Experience designing modern B2B cloud software, ideally in startups or other fast-moving product teams.
Breadth across the design process. Comfortable moving from product discovery through to detailed design. You can quickly visualise and prototype concepts to communicate and iterate on ideas with stakeholders, then carry them through to polished, well-considered solutions.
Excited to experiment with AI. You’re curious about AI tools and fast prototyping approaches and keen to explore how they can improve the way you design and work.
Attention to detail. You have a high quality bar and are always looking for ways to improve the customer experience. You’re comfortable pushing pixels and sweating the details, we’re a detail-oriented company that cares about quality.
Clear communication and stakeholder management. You communicate openly, thoughtfully and honestly with teammates, founders and customers. You’re confident sharing product and design direction, framing challenges and opportunities and building alignment to move team towards an outcome.
Highly collaborative working style. You’re comfortable working closely with product managers, engineers, and other teammates to plan, prioritise and deliver high-impact features together.
Pragmatic mindset. You’re comfortable with ambiguity, changing priorities, and shifting deadlines. You’re resourceful when solving problems and can make sensible trade-offs while keeping the bigger strategic goal in mind.
A great attitude. You’re comfortable with the pace, urgency, risk, and uncertainty that come with an early-stage startup and excited by the opportunity to help shape the product and company as we grow.
We hire smart people and look after them well! Here's the deal:
📈 Equity for everyone. Competitive base salary plus options, so every builder is aligned on long-term impact.
🏢 A place to do your best work, wherever you are. Our Sydney office is built for in-person first collaboration. Our US team runs on a flexible remote setup. Either way, you've got what you need.
🤝 Built in connection. Join a Doveclub, bond with your team regularly, and celebrate the small wins, big milestones, and cultural moments with the whole company.
📚 Learn and thrive. Flexible L&D and wellness benefits, choose between a generous $3000 L&D allowance, or up to $1000 on wellness.
🌴 Time to recharge. Four weeks of accrued leave, floating public holidays, and gifted bonus Kit Kat days sprinkled throughout the year.
🌍 Four weeks from anywhere. Up to four weeks a year doing your job from anywhere in the world. Split it up or use it all at once.
🍼 Generous parental leave. We offer 20 weeks for primary caregivers, 12 weeks for secondary caregivers, plus return-to-work support.
🎉 Four weeks at four years. Four years is a long time in tech, and we value loyalty. Take an additional four weeks off to reset and recharge.
🩺 Stellar US benefits. Comprehensive health, dental, vision, 401(k), and more through Sequoia.
At Dovetail, we're building a place where every team member feels supported and valued. We celebrate individualism and want you to show up as your authentic self every day. It’s no secret that diversity builds the best teams, large or small, so we highly encourage applications from people who identify as part of an underrepresented group.
On AI: We expect candidates to already be embedding AI into their day-to-day work. We look for people who are thoughtful and pragmatic in how they use AI—knowing when to leverage it, how to direct it effectively, and how to apply it to improve the quality, speed, and impact of their work.
","descriptionPlain":"Dovetail is the Customer Intelligence Platform for the entire organization. We unify fragmented feedback from every touchpoint, including sales calls, support tickets, and research, into a single AI-powered intelligence layer that empowers every team to build, sell, and serve with confidence. Founded in 2017, we are a team of 100+ across our offices in Sydney and San Francisco, working with thousands of teams from Fortune 500 companies to the world’s most innovative startups.\n\nThe best never guess. We help teams turn the noise of thousands of customer interactions into the signal required to move faster, prioritize better, and drive revenue.\n\n\n\nWe’re building a team of incredibly talented product designers. At Dovetail, designers are accountable for crafting experiences, interactions, and solutions that improve the product for our customers, and drive user adoption. This role places a stronger emphasis on visual design, prototyping, usability testing, and evolving our design system. We're looking for a Senior Product Designer with great attention to detail who can create experiences that reflect our incredibly high bar for quality.\n\nThis is a full-time in person-first role (in office 4 days a week), working from our Surry Hills HQ.\n\n\n\n\n\nWHAT YOU’LL DO\n\n - Champion customer feedback in every decision. Build a deep understanding of customer needs, perspectives, and goals by talking to customers regularly, getting involved in research, running your own evaluative testing, participating in our community, and responding to feedback. Use tools like archetypes and journey maps to help your team build a shared understanding of the customer.\n\n - Design simple, intuitive and delightful product experiences. Balance customer needs with business goals and technical constraints, drawing on research, UX, interaction, and visual design to create solutions that feel seamless and easy to use.\n\n - Drive design through collaboration. Work closely with product, engineering, GTM, leadership and other designers to shape and ship thoughtful, high-impact features.\n\n - Prototype and pair closely with engineers. Stay close to implementation and sweat the details to make sure what we ship meets a high bar for quality.\n\n - Contribute to our design system. Partner with designers and engineers to create and evolve patterns and components that can be shared across the product.\n\n - Help shape our design team culture. We’re a small but quickly growing team, and you’ll help us scale our design rituals and design system, maintain a high quality bar as the product team grows, tackle cross-product problems, and find better ways to work together as a team.\n\n\nWHAT YOU’LL BRING\n\n - Strong product design experience. Experience designing modern B2B cloud software, ideally in startups or other fast-moving product teams.\n\n - Breadth across the design process. Comfortable moving from product discovery through to detailed design. You can quickly visualise and prototype concepts to communicate and iterate on ideas with stakeholders, then carry them through to polished, well-considered solutions.\n\n - Excited to experiment with AI. You’re curious about AI tools and fast prototyping approaches and keen to explore how they can improve the way you design and work.\n\n - Attention to detail. You have a high quality bar and are always looking for ways to improve the customer experience. You’re comfortable pushing pixels and sweating the details, we’re a detail-oriented company that cares about quality.\n\n - Clear communication and stakeholder management. You communicate openly, thoughtfully and honestly with teammates, founders and customers. You’re confident sharing product and design direction, framing challenges and opportunities and building alignment to move team towards an outcome.\n\n - Highly collaborative working style. You’re comfortable working closely with product managers, engineers, and other teammates to plan, prioritise and deliver high-impact features together.\n\n - Pragmatic mindset. You’re comfortable with ambiguity, changing priorities, and shifting deadlines. You’re resourceful when solving problems and can make sensible trade-offs while keeping the bigger strategic goal in mind.\n\n - A great attitude. You’re comfortable with the pace, urgency, risk, and uncertainty that come with an early-stage startup and excited by the opportunity to help shape the product and company as we grow.\n\n\n\n\nWHY YOU'LL LOVE IT HERE\n\nWe hire smart people and look after them well! Here's the deal:\n\n📈 Equity for everyone. Competitive base salary plus options, so every builder is aligned on long-term impact.\n\n🏢 A place to do your best work, wherever you are. Our Sydney office is built for in-person first collaboration. Our US team runs on a flexible remote setup. Either way, you've got what you need.\n\n🤝 Built in connection. Join a Doveclub, bond with your team regularly, and celebrate the small wins, big milestones, and cultural moments with the whole company.\n\n📚 Learn and thrive. Flexible L&D and wellness benefits, choose between a generous $3000 L&D allowance, or up to $1000 on wellness.\n\n🌴 Time to recharge. Four weeks of accrued leave, floating public holidays, and gifted bonus Kit Kat days sprinkled throughout the year.\n\n🌍 Four weeks from anywhere. Up to four weeks a year doing your job from anywhere in the world. Split it up or use it all at once.\n\n🍼 Generous parental leave. We offer 20 weeks for primary caregivers, 12 weeks for secondary caregivers, plus return-to-work support.\n\n🎉 Four weeks at four years. Four years is a long time in tech, and we value loyalty. Take an additional four weeks off to reset and recharge.\n\n🩺 Stellar US benefits. Comprehensive health, dental, vision, 401(k), and more through Sequoia.\n\n\n\nAt Dovetail, we're building a place where every team member feels supported and valued. We celebrate individualism and want you to show up as your authentic self every day. It’s no secret that diversity builds the best teams, large or small, so we highly encourage applications from people who identify as part of an underrepresented group.\n\n\n\nOn AI: We expect candidates to already be embedding AI into their day-to-day work. We look for people who are thoughtful and pragmatic in how they use AI—knowing when to leverage it, how to direct it effectively, and how to apply it to improve the quality, speed, and impact of their work.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"f1340462-c5be-4d61-9d8f-050e2c763783","title":"Account Executive (Enterprise)","department":"Sales & Customer Success","team":"Sales & Customer Success","employmentType":"FullTime","location":"US Remote","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-07-03T03:06:20.747+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/dovetail/f1340462-c5be-4d61-9d8f-050e2c763783","applyUrl":"https://jobs.ashbyhq.com/dovetail/f1340462-c5be-4d61-9d8f-050e2c763783/application","descriptionHtml":"Dovetail is the Customer Intelligence Platform for the entire organization. We unify fragmented feedback from every touchpoint, including sales calls, support tickets, and research, into a single AI-powered intelligence layer that empowers every team to build, sell, and serve with confidence. Founded in 2017, we are a team of 100+ across our offices in Sydney and San Francisco, working with thousands of teams from Fortune 500 companies to the world’s most innovative startups.
The best never guess. We help teams turn the noise of thousands of customer interactions into the signal required to move faster, prioritize better, and drive revenue.
We're looking for an Enterprise Account Executive to join Dovetail and own the full sales cycle for our largest and most strategic accounts. You'll partner with some of the world's most sophisticated organizations to solve complex problems with a consultative, value-led approach, while helping shape how our Customer Intelligence Platform scales into the enterprise. If you love navigating multi-stakeholder deals and want to have a real impact in a high-growth SaaS environment, this role is for you.
Please note that we're only able to accept applicants who are based in the following states for this role: California, Texas, Michigan, Massachusetts, New Jersey, Arizona, New York, and Florida.
Manage the end-to-end enterprise sales process. You'll own the full sales cycle for our largest prospects, from initial engagement to close, running multi-threaded deals across procurement, IT, legal, security, and executive stakeholders. You'll navigate long, complex cycles without losing momentum.
Employ a consultative, value-based sales approach. You'll build a business case tailored to each stakeholder, from the economic buyer to the technical evaluator, and deliver demonstrations that speak to each audience's priorities.
Sell an AI-native platform, the AI-native way. You'll speak fluently to how Dovetail's AI turns fragmented feedback into decision-ready intelligence, including how it handles enterprise-grade security and governance questions, and you'll use AI tools yourself to research accounts, prepare for multi-stakeholder calls, and manage the volume of detail a long enterprise cycle demands.
Become a Dovetail expert. You'll develop an intimate knowledge of how Dovetail works, what Dovetail is capable of, and an understanding of the competitive and market landscape at the enterprise tier so you can position confidently against alternatives.
Build and manage a strategic account plan. You'll map organizations, identify champions, and build relationships across departments to expand your footprint within each account over time.
Develop and maintain deep executive relationships with your prospects. You'll manage the trust and stakeholder alignment that enterprise deals require, and partner closely with customer success to ensure a smooth handoff and a strong foundation for expansion.
Help mature our Enterprise go-to-market motion. You'll work with the Sales team to refine how we sell into large, complex organizations, and pioneer new practices as we build out our product-led sales strategy.
Experience in a consultative, value-based sales role for an enterprise SaaS business.
Proven experience closing large, complex deals in a high-growth sales environment. Help us identify you by sharing your results, including deal size and cycle length. Ideally, you would have also contributed to building an enterprise sales motion at an early-stage company.
Extensive experience managing multi-stakeholder sales cycles, including procurement, security, and legal review processes, while delivering a positive experience for every stakeholder involved.
AI fluency as a working habit. You already use AI tools to prospect, research, and prepare for complex deals, and you can point to specific ways they've made you faster or sharper, not just that you've tried them.
Strong analytical and problem-solving skills, with the operational skills to develop, report on, simplify, and improve sales processes.
Executive-level communication so you can convey your thoughts, opinions, and recommendations clearly to senior stakeholders and internal teammates alike.
The right attitude towards a sense of urgency, risk, and ambiguity that naturally comes with working at an early-stage start-up, balanced with the patience a long enterprise cycle demands.
We hire smart people and look after them well! Here's the deal:
📈 Equity for everyone. Competitive base salary plus options, so every builder is aligned on long-term impact.
🏢 A place to do your best work, wherever you are. Our Sydney office is built for in-person first collaboration. Our US team runs on a flexible remote setup. Either way, you've got what you need.
🤝 Built in connection. Join a Doveclub, bond with your team regularly, and celebrate the small wins, big milestones, and cultural moments with the whole company.
📚 Learn and thrive. Flexible L&D and wellness benefits, choose between a generous $3000 L&D allowance, or up to $1000 on wellness.
🌴 Time to recharge. Four weeks of accrued leave, floating public holidays, and gifted bonus Kit Kat days sprinkled throughout the year.
🌍 Four weeks from anywhere. Up to four weeks a year doing your job from anywhere in the world. Split it up or use it all at once.
🍼 Generous parental leave. We offer 20 weeks for primary caregivers, 12 weeks for secondary caregivers, plus return-to-work support.
🎉 Four weeks at four years. Four years is a long time in tech, and we value loyalty. Take an additional four weeks off to reset and recharge.
🩺 Stellar US benefits. Comprehensive health, dental, vision, 401(k), and more through Sequoia.
At Dovetail, we're building a place where every team member feels supported and valued. We celebrate individualism and want you to show up as your authentic self every day. It’s no secret that diversity builds the best teams, large or small, so we highly encourage applications from people who identify as part of an underrepresented group.
On AI: We expect candidates to already be embedding AI into their day-to-day work. We look for people who are thoughtful and pragmatic in how they use AI—knowing when to leverage it, how to direct it effectively, and how to apply it to improve the quality, speed, and impact of their work.
","descriptionPlain":"Dovetail is the Customer Intelligence Platform for the entire organization. We unify fragmented feedback from every touchpoint, including sales calls, support tickets, and research, into a single AI-powered intelligence layer that empowers every team to build, sell, and serve with confidence. Founded in 2017, we are a team of 100+ across our offices in Sydney and San Francisco, working with thousands of teams from Fortune 500 companies to the world’s most innovative startups.\n\nThe best never guess. We help teams turn the noise of thousands of customer interactions into the signal required to move faster, prioritize better, and drive revenue.\n\n\n\n\nTHE ROLE\n\nWe're looking for an Enterprise Account Executive to join Dovetail and own the full sales cycle for our largest and most strategic accounts. You'll partner with some of the world's most sophisticated organizations to solve complex problems with a consultative, value-led approach, while helping shape how our Customer Intelligence Platform scales into the enterprise. If you love navigating multi-stakeholder deals and want to have a real impact in a high-growth SaaS environment, this role is for you.\n\nPlease note that we're only able to accept applicants who are based in the following states for this role: California, Texas, Michigan, Massachusetts, New Jersey, Arizona, New York, and Florida.\n\n\n\n\nWHAT YOU WILL DO\n\n - Manage the end-to-end enterprise sales process. You'll own the full sales cycle for our largest prospects, from initial engagement to close, running multi-threaded deals across procurement, IT, legal, security, and executive stakeholders. You'll navigate long, complex cycles without losing momentum.\n\n - Employ a consultative, value-based sales approach. You'll build a business case tailored to each stakeholder, from the economic buyer to the technical evaluator, and deliver demonstrations that speak to each audience's priorities.\n\n - Sell an AI-native platform, the AI-native way. You'll speak fluently to how Dovetail's AI turns fragmented feedback into decision-ready intelligence, including how it handles enterprise-grade security and governance questions, and you'll use AI tools yourself to research accounts, prepare for multi-stakeholder calls, and manage the volume of detail a long enterprise cycle demands.\n\n - Become a Dovetail expert. You'll develop an intimate knowledge of how Dovetail works, what Dovetail is capable of, and an understanding of the competitive and market landscape at the enterprise tier so you can position confidently against alternatives.\n\n - Build and manage a strategic account plan. You'll map organizations, identify champions, and build relationships across departments to expand your footprint within each account over time.\n\n - Develop and maintain deep executive relationships with your prospects. You'll manage the trust and stakeholder alignment that enterprise deals require, and partner closely with customer success to ensure a smooth handoff and a strong foundation for expansion.\n\n - Help mature our Enterprise go-to-market motion. You'll work with the Sales team to refine how we sell into large, complex organizations, and pioneer new practices as we build out our product-led sales strategy.\n\n\n\n\nWHAT YOU WILL BRING\n\n - Experience in a consultative, value-based sales role for an enterprise SaaS business.\n\n - Proven experience closing large, complex deals in a high-growth sales environment. Help us identify you by sharing your results, including deal size and cycle length. Ideally, you would have also contributed to building an enterprise sales motion at an early-stage company.\n\n - Extensive experience managing multi-stakeholder sales cycles, including procurement, security, and legal review processes, while delivering a positive experience for every stakeholder involved.\n\n - AI fluency as a working habit. You already use AI tools to prospect, research, and prepare for complex deals, and you can point to specific ways they've made you faster or sharper, not just that you've tried them.\n\n - Strong analytical and problem-solving skills, with the operational skills to develop, report on, simplify, and improve sales processes.\n\n - Executive-level communication so you can convey your thoughts, opinions, and recommendations clearly to senior stakeholders and internal teammates alike.\n\n - The right attitude towards a sense of urgency, risk, and ambiguity that naturally comes with working at an early-stage start-up, balanced with the patience a long enterprise cycle demands.\n\n\n\n\nWHY YOU'LL LOVE IT HERE\n\nWe hire smart people and look after them well! Here's the deal:\n\n📈 Equity for everyone. Competitive base salary plus options, so every builder is aligned on long-term impact.\n\n🏢 A place to do your best work, wherever you are. Our Sydney office is built for in-person first collaboration. Our US team runs on a flexible remote setup. Either way, you've got what you need.\n\n🤝 Built in connection. Join a Doveclub, bond with your team regularly, and celebrate the small wins, big milestones, and cultural moments with the whole company.\n\n📚 Learn and thrive. Flexible L&D and wellness benefits, choose between a generous $3000 L&D allowance, or up to $1000 on wellness.\n\n🌴 Time to recharge. Four weeks of accrued leave, floating public holidays, and gifted bonus Kit Kat days sprinkled throughout the year.\n\n🌍 Four weeks from anywhere. Up to four weeks a year doing your job from anywhere in the world. Split it up or use it all at once.\n\n🍼 Generous parental leave. We offer 20 weeks for primary caregivers, 12 weeks for secondary caregivers, plus return-to-work support.\n\n🎉 Four weeks at four years. Four years is a long time in tech, and we value loyalty. Take an additional four weeks off to reset and recharge.\n\n🩺 Stellar US benefits. Comprehensive health, dental, vision, 401(k), and more through Sequoia.\n\n\n\nAt Dovetail, we're building a place where every team member feels supported and valued. We celebrate individualism and want you to show up as your authentic self every day. It’s no secret that diversity builds the best teams, large or small, so we highly encourage applications from people who identify as part of an underrepresented group.\n\n\n\nOn AI: We expect candidates to already be embedding AI into their day-to-day work. We look for people who are thoughtful and pragmatic in how they use AI—knowing when to leverage it, how to direct it effectively, and how to apply it to improve the quality, speed, and impact of their work.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"21b93d7c-f871-474f-89f4-962aa93e5b77","title":"Growth Marketer","department":"Marketing","team":"Marketing","employmentType":"FullTime","location":"Sydney","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-09-09T06:33:32.354+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"NSW","addressCountry":"Australia","addressLocality":"Sydney"}},"jobUrl":"https://jobs.ashbyhq.com/dovetail/21b93d7c-f871-474f-89f4-962aa93e5b77","applyUrl":"https://jobs.ashbyhq.com/dovetail/21b93d7c-f871-474f-89f4-962aa93e5b77/application","descriptionHtml":"Dovetail is the Customer Intelligence Platform for the entire organization. We unify fragmented feedback from every touchpoint, including sales calls, support tickets, and research, into a single AI-powered intelligence layer that empowers every team to build, sell, and serve with confidence. Founded in 2017, we are a team of 100+ across our offices in Sydney and San Francisco, working with thousands of teams from Fortune 500 companies to the world’s most innovative startups.
The best never guess. We help teams turn the noise of thousands of customer interactions into the signal required to move faster, prioritize better, and drive revenue.
As our Growth Marketer, you will partner with Demand Generation, Product Marketing, Creative, Web, Data, and Revenue Operations to build Dovetail’s acquisition and lifecycle growth engine.
You’ll own paid acquisition and email end to end, from channel strategy and budget allocation through to audiences, creative, landing pages, lifecycle journeys, tracking, and pipeline performance. You’ll start with high-intent search, account-targeted paid social, retargeting, and the email programs that turn interest into action, then open new channels when the evidence supports it.
This is a senior individual contributor role for a builder. You’ll set direction, work directly inside the platforms, and turn what works into a repeatable system. This is a full-time in person-first role (in office 4 days a week), working from our Surry Hills HQ.
Own paid acquisition. Set the channel strategy, budget, targets, forecast, and testing roadmap across Google Ads, LinkedIn Ads, retargeting, and selected emerging channels. Know what is running, why it is running, and how it is performing.
Run campaigns hands-on. Build and optimize campaign structures, bids, audiences, exclusions, copy, creative variants, and conversion paths. Fix problems in the account yourself rather than waiting for an agency report.
Own email and lifecycle marketing. Build the journeys that move prospects from first signal to qualified opportunity, including nurture, behavioral triggers, campaign follow-up, re-engagement, and database activation. Own segmentation, testing, deliverability, measurement, and the systems behind them.
Turn performance into better creative. Partner with Creative and Product Marketing to build a fast learning loop across message, format, audience, and offer. Explain why a concept worked so the insight improves the next campaign, not only the next ad.
Improve the post-click journey. Partner with Web to ship landing pages, forms, and conversion experiments that match the intent behind each campaign. Own the commercial hypothesis and performance readout from click through qualified opportunity.
Build a high-velocity testing practice. Set clear hypotheses and decision rules before launch. Test channels, queries, audiences, creative, offers, landing pages, email journeys, and bid strategies. Scale what works, and stop what does not.
Connect spend to pipeline. Partner with Revenue Operations and Data to build trustworthy tracking, attribution, dashboards, and feedback loops. Measure success through qualified pipeline, customer acquisition cost, and revenue, not clicks or lead volume.
Build an AI-powered growth system. Design and operate the workflows, prompts, agents, and tooling that improve campaign production, lifecycle orchestration, monitoring, analysis, creative iteration, and reporting. Partner with Engineering and Web to automate work that should not stay manual.
Paid acquisition depth. Experience in growth or performance marketing, ideally in B2B SaaS, with direct operating experience across Google Ads and LinkedIn Ads. Experience with Meta, YouTube, Reddit, programmatic, or emerging AI search surfaces is useful.
Email and lifecycle depth. Experience building segmented B2B journeys across nurture, campaign follow-up, re-engagement, and behavioral triggers. You understand deliverability, testing, automation, and how email contributes to pipeline across a considered buying journey.
Commercial ownership. A track record of managing meaningful budgets and improving qualified pipeline, customer acquisition cost, or revenue. You can show where you scaled spend, where you held it, and where you stopped.
AI fluency as craft. Hands-on with modern AI tools such as Claude or ChatGPT, with examples of workflows, agents, and prompts you have improved over time. You see AI as a system to operate, not a button to press.
A systems and tooling builder. Comfortable owning the paid and lifecycle stack end to end, including campaign taxonomy, conversion events, pixels, conversion APIs, audience sync, email automation, and source-of-truth reporting.
Strong analytical judgment. You can interrogate funnel data, separate signal from noise, and turn a performance readout into a clear decision. You understand attribution’s limits and know when the evidence is strong enough to act.
Creative taste. You can judge the message, hook, visual, offer, and landing-page experience, then give clear direction on what needs to change. You do not treat creative as an input someone else owns.
Hands-on in the weeds. You audit the account, build the audience, write the ad, inspect the tracking, review the landing page, pull the data, and ship the next test. You do the work, not just direct it.
A strong cross-functional collaborator across Demand Generation, Product Marketing, Creative, Web, Revenue Operations, Data, Sales, and Engineering.
Bias to action. You would rather launch a disciplined test, learn from real behavior, and improve the system than wait for perfect information.
Experience with Google Analytics, Segment, HubSpot, Salesforce, SQL, or a product analytics platform is useful, but evidence of what you have built and improved matters more than a perfect match to our stack.
We hire smart people and look after them well! Here's the deal:
📈 Equity for everyone. Competitive base salary plus options, so every builder is aligned on long-term impact.
🏢 A place to do your best work, wherever you are. Our Sydney office is built for in-person first collaboration. Our US team runs on a flexible remote setup. Either way, you've got what you need.
🤝 Built in connection. Join a Doveclub, bond with your team regularly, and celebrate the small wins, big milestones, and cultural moments with the whole company.
📚 Learn and thrive. Flexible L&D and wellness benefits, choose between a generous $3000 L&D allowance, or up to $1000 on wellness.
🌴 Time to recharge. Four weeks of accrued leave, floating public holidays, and gifted bonus Kit Kat days sprinkled throughout the year.
🌍 Four weeks from anywhere. Up to four weeks a year doing your job from anywhere in the world. Split it up or use it all at once.
🍼 Generous parental leave. We offer 20 weeks for primary caregivers, 12 weeks for secondary caregivers, plus return-to-work support.
🎉 Four weeks at four years. Four years is a long time in tech, and we value loyalty. Take an additional four weeks off to reset and recharge.
🩺 Stellar US benefits. Comprehensive health, dental, vision, 401(k), and more through Sequoia.
At Dovetail, we're building a place where every team member feels supported and valued. We celebrate individualism and want you to show up as your authentic self every day. It’s no secret that diversity builds the best teams, large or small, so we highly encourage applications from people who identify as part of an underrepresented group.
On AI: We expect candidates to already be embedding AI into their day-to-day work. We look for people who are thoughtful and pragmatic in how they use AI—knowing when to leverage it, how to direct it effectively, and how to apply it to improve the quality, speed, and impact of their work.
","descriptionPlain":"Dovetail is the Customer Intelligence Platform for the entire organization. We unify fragmented feedback from every touchpoint, including sales calls, support tickets, and research, into a single AI-powered intelligence layer that empowers every team to build, sell, and serve with confidence. Founded in 2017, we are a team of 100+ across our offices in Sydney and San Francisco, working with thousands of teams from Fortune 500 companies to the world’s most innovative startups.\n\nThe best never guess. We help teams turn the noise of thousands of customer interactions into the signal required to move faster, prioritize better, and drive revenue.\n\n\n\n\nABOUT THE ROLE\n\nAs our Growth Marketer, you will partner with Demand Generation, Product Marketing, Creative, Web, Data, and Revenue Operations to build Dovetail’s acquisition and lifecycle growth engine.\n\nYou’ll own paid acquisition and email end to end, from channel strategy and budget allocation through to audiences, creative, landing pages, lifecycle journeys, tracking, and pipeline performance. You’ll start with high-intent search, account-targeted paid social, retargeting, and the email programs that turn interest into action, then open new channels when the evidence supports it.\n\nThis is a senior individual contributor role for a builder. You’ll set direction, work directly inside the platforms, and turn what works into a repeatable system. This is a full-time in person-first role (in office 4 days a week), working from our Surry Hills HQ.\n\n\n\n\nWHAT YOU’LL DO\n\n - Own paid acquisition. Set the channel strategy, budget, targets, forecast, and testing roadmap across Google Ads, LinkedIn Ads, retargeting, and selected emerging channels. Know what is running, why it is running, and how it is performing.\n\n - Run campaigns hands-on. Build and optimize campaign structures, bids, audiences, exclusions, copy, creative variants, and conversion paths. Fix problems in the account yourself rather than waiting for an agency report.\n\n - Own email and lifecycle marketing. Build the journeys that move prospects from first signal to qualified opportunity, including nurture, behavioral triggers, campaign follow-up, re-engagement, and database activation. Own segmentation, testing, deliverability, measurement, and the systems behind them.\n\n - Turn performance into better creative. Partner with Creative and Product Marketing to build a fast learning loop across message, format, audience, and offer. Explain why a concept worked so the insight improves the next campaign, not only the next ad.\n\n - Improve the post-click journey. Partner with Web to ship landing pages, forms, and conversion experiments that match the intent behind each campaign. Own the commercial hypothesis and performance readout from click through qualified opportunity.\n\n - Build a high-velocity testing practice. Set clear hypotheses and decision rules before launch. Test channels, queries, audiences, creative, offers, landing pages, email journeys, and bid strategies. Scale what works, and stop what does not.\n\n - Connect spend to pipeline. Partner with Revenue Operations and Data to build trustworthy tracking, attribution, dashboards, and feedback loops. Measure success through qualified pipeline, customer acquisition cost, and revenue, not clicks or lead volume.\n\n - Build an AI-powered growth system. Design and operate the workflows, prompts, agents, and tooling that improve campaign production, lifecycle orchestration, monitoring, analysis, creative iteration, and reporting. Partner with Engineering and Web to automate work that should not stay manual.\n\n\n\n\nSKILLS AND EXPERIENCE\n\n - Paid acquisition depth. Experience in growth or performance marketing, ideally in B2B SaaS, with direct operating experience across Google Ads and LinkedIn Ads. Experience with Meta, YouTube, Reddit, programmatic, or emerging AI search surfaces is useful.\n\n - Email and lifecycle depth. Experience building segmented B2B journeys across nurture, campaign follow-up, re-engagement, and behavioral triggers. You understand deliverability, testing, automation, and how email contributes to pipeline across a considered buying journey.\n\n - Commercial ownership. A track record of managing meaningful budgets and improving qualified pipeline, customer acquisition cost, or revenue. You can show where you scaled spend, where you held it, and where you stopped.\n\n - AI fluency as craft. Hands-on with modern AI tools such as Claude or ChatGPT, with examples of workflows, agents, and prompts you have improved over time. You see AI as a system to operate, not a button to press.\n\n - A systems and tooling builder. Comfortable owning the paid and lifecycle stack end to end, including campaign taxonomy, conversion events, pixels, conversion APIs, audience sync, email automation, and source-of-truth reporting.\n\n - Strong analytical judgment. You can interrogate funnel data, separate signal from noise, and turn a performance readout into a clear decision. You understand attribution’s limits and know when the evidence is strong enough to act.\n\n - Creative taste. You can judge the message, hook, visual, offer, and landing-page experience, then give clear direction on what needs to change. You do not treat creative as an input someone else owns.\n\n - Hands-on in the weeds. You audit the account, build the audience, write the ad, inspect the tracking, review the landing page, pull the data, and ship the next test. You do the work, not just direct it.\n\n - A strong cross-functional collaborator across Demand Generation, Product Marketing, Creative, Web, Revenue Operations, Data, Sales, and Engineering.\n\n - Bias to action. You would rather launch a disciplined test, learn from real behavior, and improve the system than wait for perfect information.\n\nExperience with Google Analytics, Segment, HubSpot, Salesforce, SQL, or a product analytics platform is useful, but evidence of what you have built and improved matters more than a perfect match to our stack.\n\n\n\n\nWHY YOU'LL LOVE IT HERE\n\nWe hire smart people and look after them well! Here's the deal:\n\n📈 Equity for everyone. Competitive base salary plus options, so every builder is aligned on long-term impact.\n\n🏢 A place to do your best work, wherever you are. Our Sydney office is built for in-person first collaboration. Our US team runs on a flexible remote setup. Either way, you've got what you need.\n\n🤝 Built in connection. Join a Doveclub, bond with your team regularly, and celebrate the small wins, big milestones, and cultural moments with the whole company.\n\n📚 Learn and thrive. Flexible L&D and wellness benefits, choose between a generous $3000 L&D allowance, or up to $1000 on wellness.\n\n🌴 Time to recharge. Four weeks of accrued leave, floating public holidays, and gifted bonus Kit Kat days sprinkled throughout the year.\n\n🌍 Four weeks from anywhere. Up to four weeks a year doing your job from anywhere in the world. Split it up or use it all at once.\n\n🍼 Generous parental leave. We offer 20 weeks for primary caregivers, 12 weeks for secondary caregivers, plus return-to-work support.\n\n🎉 Four weeks at four years. Four years is a long time in tech, and we value loyalty. Take an additional four weeks off to reset and recharge.\n\n🩺 Stellar US benefits. Comprehensive health, dental, vision, 401(k), and more through Sequoia.\n\n\n\nAt Dovetail, we're building a place where every team member feels supported and valued. We celebrate individualism and want you to show up as your authentic self every day. It’s no secret that diversity builds the best teams, large or small, so we highly encourage applications from people who identify as part of an underrepresented group.\n\n\n\nOn AI: We expect candidates to already be embedding AI into their day-to-day work. We look for people who are thoughtful and pragmatic in how they use AI—knowing when to leverage it, how to direct it effectively, and how to apply it to improve the quality, speed, and impact of their work.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"f06a202e-08a1-4453-b38a-8393eb48af0e","title":"Demand Generation Lead","department":"Marketing","team":"Marketing","employmentType":"FullTime","location":"Sydney","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-09-09T07:10:13.594+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"NSW","addressCountry":"Australia","addressLocality":"Sydney"}},"jobUrl":"https://jobs.ashbyhq.com/dovetail/f06a202e-08a1-4453-b38a-8393eb48af0e","applyUrl":"https://jobs.ashbyhq.com/dovetail/f06a202e-08a1-4453-b38a-8393eb48af0e/application","descriptionHtml":"Dovetail is the Customer Intelligence Platform for the entire organization. We unify fragmented feedback from every touchpoint, including sales calls, support tickets, and research, into a single AI-powered intelligence layer that empowers every team to build, sell, and serve with confidence. Founded in 2017, we are a team of 100+ across our offices in Sydney and San Francisco, working with thousands of teams from Fortune 500 companies to the world’s most innovative startups.
The best never guess. We help teams turn the noise of thousands of customer interactions into the signal required to move faster, prioritize better, and drive revenue.
As our Demand Generation Lead you will partner with the marketing, product, sales, and customer success teams to turn Dovetail’s strongest product stories, customer proof, and account signals into qualified enterprise pipeline
You’ll own targeted demand programs for new and existing enterprise customers, from audience and offer through to campaign, sales follow-up, and reporting. You’ll work closely with Product Marketing, Growth, Web, Content, Creative, Sales, Customer Success, and Revenue Operations to build programs that create opportunities and help progress complex deals.
This is a senior individual contributor role for a builder. You’ll set direction, run programs yourself, and turn what works into a repeatable demand engine.
Please note this is a full-time in person-first role (in office 4 days a week), working from our Surry Hills HQ.
Own the enterprise demand plan. Set priority audiences, account segments, offers, campaign calendar, targets, and budget. Keep every program tied to a clear pipeline outcome.
Build integrated campaigns. Turn product launches, customer stories, original research, executive content, webinars, and market moments into coordinated programs across paid media, web, email, events, and sales outreach.
Run account-based marketing programs. Partner with Sales to select accounts, map buying groups, identify account signals, and build the right mix of tailored content, executive engagement, events, and scaled campaigns.
Create expansion demand. Work with Sales and Customer Success to reach new teams, senior buyers, and executive sponsors inside existing enterprise customers. Use product adoption, account activity, customer proof, and new use cases to open expansion opportunities.
Work inside the sales motion. Join pipeline reviews and account planning, give sellers a clear follow-up plan, and use deal feedback to improve targeting, messaging, and programs.
Build, measure, and scale an AI-powered demand engine. Own the tools, workflows, prompts, and automation used to target accounts, produce higher-quality campaigns faster, and measure performance. Partner with Engineering to build beyond off-the-shelf marketing platforms and with Revenue Operations to track results from sales acceptance through closed revenue. Turn what works into repeatable programs, and stop what creates activity without opportunity.
Taste. A high creative and commercial bar. You can tell what will earn a senior buyer’s attention, explain why, and improve the work until it does.
AI fluency as craft. Hands-on with modern AI tools such as Claude or ChatGPT, with examples of workflows, agents, and prompts you have improved over time. You see AI as a system to operate, not a button to press.
A systems and tooling builder. Comfortable owning the demand generation stack end to end and partnering with Engineering and Revenue Operations to ship internal tools, integrations, and automation.
Enterprise pipeline ownership. Experience in B2B SaaS demand generation, account-based marketing, or growth, with a record of creating new-business and expansion pipeline through complex sales cycles.
Strong account-based marketing fundamentals. You know account selection, buying-group research, intent signals, personalization, and how to orchestrate Marketing and Sales around named opportunities.
Hands-on in the weeds. You audit the funnel, build the audience, write the brief, launch the program, and read the results. You do the work, not just direct it.
Commercial fluency. You understand funnel economics and measure success through sales acceptance, opportunity progression, pipeline, and revenue—not clicks or lead volume.
A strong cross-functional collaborator across Sales, Customer Success, Product Marketing, Revenue Operations, Data, Engineering, Creative, Web, and Growth.
Bias to action. You would rather launch a strong program, learn from real account behavior, and iterate than wait for a perfect plan.
You sweat the details. You care about words. You can hold a clear point of view, and stay humble when the evidence changes your mind. You have a clear bias to action and can drive to clear outcomes in ambiguity. You will thrive here if you want to compound your craft with AI, rather than defend a pre-AI way of working.
We hire smart people and look after them well! Here's the deal:
📈 Equity for everyone. Competitive base salary plus options, so every builder is aligned on long-term impact.
🏢 A place to do your best work, wherever you are. Our Sydney office is built for in-person first collaboration. Our US team runs on a flexible remote setup. Either way, you've got what you need.
🤝 Built in connection. Join a Doveclub, bond with your team regularly, and celebrate the small wins, big milestones, and cultural moments with the whole company.
📚 Learn and thrive. Flexible L&D and wellness benefits, choose between a generous $3000 L&D allowance, or up to $1000 on wellness.
🌴 Time to recharge. Four weeks of accrued leave, floating public holidays, and gifted bonus Kit Kat days sprinkled throughout the year.
🌍 Four weeks from anywhere. Up to four weeks a year doing your job from anywhere in the world. Split it up or use it all at once.
🍼 Generous parental leave. We offer 20 weeks for primary caregivers, 12 weeks for secondary caregivers, plus return-to-work support.
🎉 Four weeks at four years. Four years is a long time in tech, and we value loyalty. Take an additional four weeks off to reset and recharge.
🩺 Stellar US benefits. Comprehensive health, dental, vision, 401(k), and more through Sequoia.
At Dovetail, we're building a place where every team member feels supported and valued. We celebrate individualism and want you to show up as your authentic self every day. It’s no secret that diversity builds the best teams, large or small, so we highly encourage applications from people who identify as part of an underrepresented group.
On AI: We expect candidates to already be embedding AI into their day-to-day work. We look for people who are thoughtful and pragmatic in how they use AI—knowing when to leverage it, how to direct it effectively, and how to apply it to improve the quality, speed, and impact of their work.
","descriptionPlain":"Dovetail is the Customer Intelligence Platform for the entire organization. We unify fragmented feedback from every touchpoint, including sales calls, support tickets, and research, into a single AI-powered intelligence layer that empowers every team to build, sell, and serve with confidence. Founded in 2017, we are a team of 100+ across our offices in Sydney and San Francisco, working with thousands of teams from Fortune 500 companies to the world’s most innovative startups.\n\nThe best never guess. We help teams turn the noise of thousands of customer interactions into the signal required to move faster, prioritize better, and drive revenue.\n\n\n\n\nABOUT THE ROLE\n\nAs our Demand Generation Lead you will partner with the marketing, product, sales, and customer success teams to turn Dovetail’s strongest product stories, customer proof, and account signals into qualified enterprise pipeline\n\nYou’ll own targeted demand programs for new and existing enterprise customers, from audience and offer through to campaign, sales follow-up, and reporting. You’ll work closely with Product Marketing, Growth, Web, Content, Creative, Sales, Customer Success, and Revenue Operations to build programs that create opportunities and help progress complex deals.\n\nThis is a senior individual contributor role for a builder. You’ll set direction, run programs yourself, and turn what works into a repeatable demand engine.\n\nPlease note this is a full-time in person-first role (in office 4 days a week), working from our Surry Hills HQ.\n\n\n\n\nWHAT YOU’LL DO\n\n - Own the enterprise demand plan. Set priority audiences, account segments, offers, campaign calendar, targets, and budget. Keep every program tied to a clear pipeline outcome.\n\n - Build integrated campaigns. Turn product launches, customer stories, original research, executive content, webinars, and market moments into coordinated programs across paid media, web, email, events, and sales outreach.\n\n - Run account-based marketing programs. Partner with Sales to select accounts, map buying groups, identify account signals, and build the right mix of tailored content, executive engagement, events, and scaled campaigns.\n\n - Create expansion demand. Work with Sales and Customer Success to reach new teams, senior buyers, and executive sponsors inside existing enterprise customers. Use product adoption, account activity, customer proof, and new use cases to open expansion opportunities.\n\n - Work inside the sales motion. Join pipeline reviews and account planning, give sellers a clear follow-up plan, and use deal feedback to improve targeting, messaging, and programs.\n\n - Build, measure, and scale an AI-powered demand engine. Own the tools, workflows, prompts, and automation used to target accounts, produce higher-quality campaigns faster, and measure performance. Partner with Engineering to build beyond off-the-shelf marketing platforms and with Revenue Operations to track results from sales acceptance through closed revenue. Turn what works into repeatable programs, and stop what creates activity without opportunity.\n\n\nSKILLS AND EXPERIENCE\n\n - Taste. A high creative and commercial bar. You can tell what will earn a senior buyer’s attention, explain why, and improve the work until it does.\n\n - AI fluency as craft. Hands-on with modern AI tools such as Claude or ChatGPT, with examples of workflows, agents, and prompts you have improved over time. You see AI as a system to operate, not a button to press.\n\n - A systems and tooling builder. Comfortable owning the demand generation stack end to end and partnering with Engineering and Revenue Operations to ship internal tools, integrations, and automation.\n\n - Enterprise pipeline ownership. Experience in B2B SaaS demand generation, account-based marketing, or growth, with a record of creating new-business and expansion pipeline through complex sales cycles.\n\n - Strong account-based marketing fundamentals. You know account selection, buying-group research, intent signals, personalization, and how to orchestrate Marketing and Sales around named opportunities.\n\n - Hands-on in the weeds. You audit the funnel, build the audience, write the brief, launch the program, and read the results. You do the work, not just direct it.\n\n - Commercial fluency. You understand funnel economics and measure success through sales acceptance, opportunity progression, pipeline, and revenue—not clicks or lead volume.\n\n - A strong cross-functional collaborator across Sales, Customer Success, Product Marketing, Revenue Operations, Data, Engineering, Creative, Web, and Growth.\n\n - Bias to action. You would rather launch a strong program, learn from real account behavior, and iterate than wait for a perfect plan.\n\n\nABOUT YOU\n\nYou sweat the details. You care about words. You can hold a clear point of view, and stay humble when the evidence changes your mind. You have a clear bias to action and can drive to clear outcomes in ambiguity. You will thrive here if you want to compound your craft with AI, rather than defend a pre-AI way of working.\n\n\n\n\nWHY YOU'LL LOVE IT HERE\n\nWe hire smart people and look after them well! Here's the deal:\n\n📈 Equity for everyone. Competitive base salary plus options, so every builder is aligned on long-term impact.\n\n🏢 A place to do your best work, wherever you are. Our Sydney office is built for in-person first collaboration. Our US team runs on a flexible remote setup. Either way, you've got what you need.\n\n🤝 Built in connection. Join a Doveclub, bond with your team regularly, and celebrate the small wins, big milestones, and cultural moments with the whole company.\n\n📚 Learn and thrive. Flexible L&D and wellness benefits, choose between a generous $3000 L&D allowance, or up to $1000 on wellness.\n\n🌴 Time to recharge. Four weeks of accrued leave, floating public holidays, and gifted bonus Kit Kat days sprinkled throughout the year.\n\n🌍 Four weeks from anywhere. Up to four weeks a year doing your job from anywhere in the world. Split it up or use it all at once.\n\n🍼 Generous parental leave. We offer 20 weeks for primary caregivers, 12 weeks for secondary caregivers, plus return-to-work support.\n\n🎉 Four weeks at four years. Four years is a long time in tech, and we value loyalty. Take an additional four weeks off to reset and recharge.\n\n🩺 Stellar US benefits. Comprehensive health, dental, vision, 401(k), and more through Sequoia.\n\n\n\nAt Dovetail, we're building a place where every team member feels supported and valued. We celebrate individualism and want you to show up as your authentic self every day. It’s no secret that diversity builds the best teams, large or small, so we highly encourage applications from people who identify as part of an underrepresented group.\n\n\n\nOn AI: We expect candidates to already be embedding AI into their day-to-day work. We look for people who are thoughtful and pragmatic in how they use AI—knowing when to leverage it, how to direct it effectively, and how to apply it to improve the quality, speed, and impact of their work.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"80c18054-f7eb-4019-b6f5-ee3c68fd3239","title":"Growth Marketer","department":"Marketing","team":"Marketing","employmentType":"FullTime","location":"US Remote","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-09-09T06:40:07.478+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/dovetail/80c18054-f7eb-4019-b6f5-ee3c68fd3239","applyUrl":"https://jobs.ashbyhq.com/dovetail/80c18054-f7eb-4019-b6f5-ee3c68fd3239/application","descriptionHtml":"Dovetail is the Customer Intelligence Platform for the entire organization. We unify fragmented feedback from every touchpoint, including sales calls, support tickets, and research, into a single AI-powered intelligence layer that empowers every team to build, sell, and serve with confidence. Founded in 2017, we are a team of 100+ across our offices in Sydney and San Francisco, working with thousands of teams from Fortune 500 companies to the world’s most innovative startups.
The best never guess. We help teams turn the noise of thousands of customer interactions into the signal required to move faster, prioritize better, and drive revenue.
As our Growth Marketer, you will partner with Demand Generation, Product Marketing, Creative, Web, Data, and Revenue Operations to build Dovetail’s acquisition and lifecycle growth engine.
You’ll own paid acquisition and email end to end, from channel strategy and budget allocation through to audiences, creative, landing pages, lifecycle journeys, tracking, and pipeline performance. You’ll start with high-intent search, account-targeted paid social, retargeting, and the email programs that turn interest into action, then open new channels when the evidence supports it.
This is a senior individual contributor role for a builder. You’ll set direction, work directly inside the platforms, and turn what works into a repeatable system.
Please note that we're only able to accept applicants who are based in the following states for this role: California, Texas, Michigan, Massachusetts, New Jersey, Arizona, New York, and Florida.
Own paid acquisition. Set the channel strategy, budget, targets, forecast, and testing roadmap across Google Ads, LinkedIn Ads, retargeting, and selected emerging channels. Know what is running, why it is running, and how it is performing.
Run campaigns hands-on. Build and optimize campaign structures, bids, audiences, exclusions, copy, creative variants, and conversion paths. Fix problems in the account yourself rather than waiting for an agency report.
Own email and lifecycle marketing. Build the journeys that move prospects from first signal to qualified opportunity, including nurture, behavioral triggers, campaign follow-up, re-engagement, and database activation. Own segmentation, testing, deliverability, measurement, and the systems behind them.
Turn performance into better creative. Partner with Creative and Product Marketing to build a fast learning loop across message, format, audience, and offer. Explain why a concept worked so the insight improves the next campaign, not only the next ad.
Improve the post-click journey. Partner with Web to ship landing pages, forms, and conversion experiments that match the intent behind each campaign. Own the commercial hypothesis and performance readout from click through qualified opportunity.
Build a high-velocity testing practice. Set clear hypotheses and decision rules before launch. Test channels, queries, audiences, creative, offers, landing pages, email journeys, and bid strategies. Scale what works, and stop what does not.
Connect spend to pipeline. Partner with Revenue Operations and Data to build trustworthy tracking, attribution, dashboards, and feedback loops. Measure success through qualified pipeline, customer acquisition cost, and revenue, not clicks or lead volume.
Build an AI-powered growth system. Design and operate the workflows, prompts, agents, and tooling that improve campaign production, lifecycle orchestration, monitoring, analysis, creative iteration, and reporting. Partner with Engineering and Web to automate work that should not stay manual.
Paid acquisition depth. Experience in growth or performance marketing, ideally in B2B SaaS, with direct operating experience across Google Ads and LinkedIn Ads. Experience with Meta, YouTube, Reddit, programmatic, or emerging AI search surfaces is useful.
Email and lifecycle depth. Experience building segmented B2B journeys across nurture, campaign follow-up, re-engagement, and behavioral triggers. You understand deliverability, testing, automation, and how email contributes to pipeline across a considered buying journey.
Commercial ownership. A track record of managing meaningful budgets and improving qualified pipeline, customer acquisition cost, or revenue. You can show where you scaled spend, where you held it, and where you stopped.
AI fluency as craft. Hands-on with modern AI tools such as Claude or ChatGPT, with examples of workflows, agents, and prompts you have improved over time. You see AI as a system to operate, not a button to press.
A systems and tooling builder. Comfortable owning the paid and lifecycle stack end to end, including campaign taxonomy, conversion events, pixels, conversion APIs, audience sync, email automation, and source-of-truth reporting.
Strong analytical judgment. You can interrogate funnel data, separate signal from noise, and turn a performance readout into a clear decision. You understand attribution’s limits and know when the evidence is strong enough to act.
Creative taste. You can judge the message, hook, visual, offer, and landing-page experience, then give clear direction on what needs to change. You do not treat creative as an input someone else owns.
Hands-on in the weeds. You audit the account, build the audience, write the ad, inspect the tracking, review the landing page, pull the data, and ship the next test. You do the work, not just direct it.
A strong cross-functional collaborator across Demand Generation, Product Marketing, Creative, Web, Revenue Operations, Data, Sales, and Engineering.
Bias to action. You would rather launch a disciplined test, learn from real behavior, and improve the system than wait for perfect information.
Experience with Google Analytics, Segment, HubSpot, Salesforce, SQL, or a product analytics platform is useful, but evidence of what you have built and improved matters more than a perfect match to our stack.
We hire smart people and look after them well! Here's the deal:
📈 Equity for everyone. Competitive base salary plus options, so every builder is aligned on long-term impact.
🏢 A place to do your best work, wherever you are. Our Sydney office is built for in-person first collaboration. Our US team runs on a flexible remote setup. Either way, you've got what you need.
🤝 Built in connection. Join a Doveclub, bond with your team regularly, and celebrate the small wins, big milestones, and cultural moments with the whole company.
📚 Learn and thrive. Flexible L&D and wellness benefits, choose between a generous $3000 L&D allowance, or up to $1000 on wellness.
🌴 Time to recharge. Four weeks of accrued leave, floating public holidays, and gifted bonus Kit Kat days sprinkled throughout the year.
🌍 Four weeks from anywhere. Up to four weeks a year doing your job from anywhere in the world. Split it up or use it all at once.
🍼 Generous parental leave. We offer 20 weeks for primary caregivers, 12 weeks for secondary caregivers, plus return-to-work support.
🎉 Four weeks at four years. Four years is a long time in tech, and we value loyalty. Take an additional four weeks off to reset and recharge.
🩺 Stellar US benefits. Comprehensive health, dental, vision, 401(k), and more through Sequoia.
At Dovetail, we're building a place where every team member feels supported and valued. We celebrate individualism and want you to show up as your authentic self every day. It’s no secret that diversity builds the best teams, large or small, so we highly encourage applications from people who identify as part of an underrepresented group.
On AI: We expect candidates to already be embedding AI into their day-to-day work. We look for people who are thoughtful and pragmatic in how they use AI—knowing when to leverage it, how to direct it effectively, and how to apply it to improve the quality, speed, and impact of their work.
","descriptionPlain":"Dovetail is the Customer Intelligence Platform for the entire organization. We unify fragmented feedback from every touchpoint, including sales calls, support tickets, and research, into a single AI-powered intelligence layer that empowers every team to build, sell, and serve with confidence. Founded in 2017, we are a team of 100+ across our offices in Sydney and San Francisco, working with thousands of teams from Fortune 500 companies to the world’s most innovative startups.\n\nThe best never guess. We help teams turn the noise of thousands of customer interactions into the signal required to move faster, prioritize better, and drive revenue.\n\n\n\n\nABOUT THE ROLE\n\nAs our Growth Marketer, you will partner with Demand Generation, Product Marketing, Creative, Web, Data, and Revenue Operations to build Dovetail’s acquisition and lifecycle growth engine.\n\nYou’ll own paid acquisition and email end to end, from channel strategy and budget allocation through to audiences, creative, landing pages, lifecycle journeys, tracking, and pipeline performance. You’ll start with high-intent search, account-targeted paid social, retargeting, and the email programs that turn interest into action, then open new channels when the evidence supports it.\n\nThis is a senior individual contributor role for a builder. You’ll set direction, work directly inside the platforms, and turn what works into a repeatable system. \n\nPlease note that we're only able to accept applicants who are based in the following states for this role: California, Texas, Michigan, Massachusetts, New Jersey, Arizona, New York, and Florida.\n\n \n\n\nWHAT YOU’LL DO\n\n - Own paid acquisition. Set the channel strategy, budget, targets, forecast, and testing roadmap across Google Ads, LinkedIn Ads, retargeting, and selected emerging channels. Know what is running, why it is running, and how it is performing.\n\n - Run campaigns hands-on. Build and optimize campaign structures, bids, audiences, exclusions, copy, creative variants, and conversion paths. Fix problems in the account yourself rather than waiting for an agency report.\n\n - Own email and lifecycle marketing. Build the journeys that move prospects from first signal to qualified opportunity, including nurture, behavioral triggers, campaign follow-up, re-engagement, and database activation. Own segmentation, testing, deliverability, measurement, and the systems behind them.\n\n - Turn performance into better creative. Partner with Creative and Product Marketing to build a fast learning loop across message, format, audience, and offer. Explain why a concept worked so the insight improves the next campaign, not only the next ad.\n\n - Improve the post-click journey. Partner with Web to ship landing pages, forms, and conversion experiments that match the intent behind each campaign. Own the commercial hypothesis and performance readout from click through qualified opportunity.\n\n - Build a high-velocity testing practice. Set clear hypotheses and decision rules before launch. Test channels, queries, audiences, creative, offers, landing pages, email journeys, and bid strategies. Scale what works, and stop what does not.\n\n - Connect spend to pipeline. Partner with Revenue Operations and Data to build trustworthy tracking, attribution, dashboards, and feedback loops. Measure success through qualified pipeline, customer acquisition cost, and revenue, not clicks or lead volume.\n\n - Build an AI-powered growth system. Design and operate the workflows, prompts, agents, and tooling that improve campaign production, lifecycle orchestration, monitoring, analysis, creative iteration, and reporting. Partner with Engineering and Web to automate work that should not stay manual.\n\n \n\n\nSKILLS AND EXPERIENCE\n\n - Paid acquisition depth. Experience in growth or performance marketing, ideally in B2B SaaS, with direct operating experience across Google Ads and LinkedIn Ads. Experience with Meta, YouTube, Reddit, programmatic, or emerging AI search surfaces is useful.\n\n - Email and lifecycle depth. Experience building segmented B2B journeys across nurture, campaign follow-up, re-engagement, and behavioral triggers. You understand deliverability, testing, automation, and how email contributes to pipeline across a considered buying journey.\n\n - Commercial ownership. A track record of managing meaningful budgets and improving qualified pipeline, customer acquisition cost, or revenue. You can show where you scaled spend, where you held it, and where you stopped.\n\n - AI fluency as craft. Hands-on with modern AI tools such as Claude or ChatGPT, with examples of workflows, agents, and prompts you have improved over time. You see AI as a system to operate, not a button to press.\n\n - A systems and tooling builder. Comfortable owning the paid and lifecycle stack end to end, including campaign taxonomy, conversion events, pixels, conversion APIs, audience sync, email automation, and source-of-truth reporting.\n\n - Strong analytical judgment. You can interrogate funnel data, separate signal from noise, and turn a performance readout into a clear decision. You understand attribution’s limits and know when the evidence is strong enough to act.\n\n - Creative taste. You can judge the message, hook, visual, offer, and landing-page experience, then give clear direction on what needs to change. You do not treat creative as an input someone else owns.\n\n - Hands-on in the weeds. You audit the account, build the audience, write the ad, inspect the tracking, review the landing page, pull the data, and ship the next test. You do the work, not just direct it.\n\n - A strong cross-functional collaborator across Demand Generation, Product Marketing, Creative, Web, Revenue Operations, Data, Sales, and Engineering.\n\n - Bias to action. You would rather launch a disciplined test, learn from real behavior, and improve the system than wait for perfect information.\n\nExperience with Google Analytics, Segment, HubSpot, Salesforce, SQL, or a product analytics platform is useful, but evidence of what you have built and improved matters more than a perfect match to our stack.\n\n\n\n\nWHY YOU'LL LOVE IT HERE\n\nWe hire smart people and look after them well! Here's the deal:\n\n📈 Equity for everyone. Competitive base salary plus options, so every builder is aligned on long-term impact.\n\n🏢 A place to do your best work, wherever you are. Our Sydney office is built for in-person first collaboration. Our US team runs on a flexible remote setup. Either way, you've got what you need.\n\n🤝 Built in connection. Join a Doveclub, bond with your team regularly, and celebrate the small wins, big milestones, and cultural moments with the whole company.\n\n📚 Learn and thrive. Flexible L&D and wellness benefits, choose between a generous $3000 L&D allowance, or up to $1000 on wellness.\n\n🌴 Time to recharge. Four weeks of accrued leave, floating public holidays, and gifted bonus Kit Kat days sprinkled throughout the year.\n\n🌍 Four weeks from anywhere. Up to four weeks a year doing your job from anywhere in the world. Split it up or use it all at once.\n\n🍼 Generous parental leave. We offer 20 weeks for primary caregivers, 12 weeks for secondary caregivers, plus return-to-work support.\n\n🎉 Four weeks at four years. Four years is a long time in tech, and we value loyalty. Take an additional four weeks off to reset and recharge.\n\n🩺 Stellar US benefits. Comprehensive health, dental, vision, 401(k), and more through Sequoia.\n\n\n\nAt Dovetail, we're building a place where every team member feels supported and valued. We celebrate individualism and want you to show up as your authentic self every day. It’s no secret that diversity builds the best teams, large or small, so we highly encourage applications from people who identify as part of an underrepresented group.\n\n\n\nOn AI: We expect candidates to already be embedding AI into their day-to-day work. We look for people who are thoughtful and pragmatic in how they use AI—knowing when to leverage it, how to direct it effectively, and how to apply it to improve the quality, speed, and impact of their work.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"bb3754de-d037-473a-9fa1-2f4e939c9608","title":"Demand Generation Lead","department":"Marketing","team":"Marketing","employmentType":"FullTime","location":"US Remote","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-09-09T07:10:24.751+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/dovetail/bb3754de-d037-473a-9fa1-2f4e939c9608","applyUrl":"https://jobs.ashbyhq.com/dovetail/bb3754de-d037-473a-9fa1-2f4e939c9608/application","descriptionHtml":"Dovetail is the Customer Intelligence Platform for the entire organization. We unify fragmented feedback from every touchpoint, including sales calls, support tickets, and research, into a single AI-powered intelligence layer that empowers every team to build, sell, and serve with confidence. Founded in 2017, we are a team of 100+ across our offices in Sydney and San Francisco, working with thousands of teams from Fortune 500 companies to the world’s most innovative startups.
The best never guess. We help teams turn the noise of thousands of customer interactions into the signal required to move faster, prioritize better, and drive revenue.
As our Demand Generation Lead you will partner with the marketing, product, sales, and customer success teams to turn Dovetail’s strongest product stories, customer proof, and account signals into qualified enterprise pipeline
You’ll own targeted demand programs for new and existing enterprise customers, from audience and offer through to campaign, sales follow-up, and reporting. You’ll work closely with Product Marketing, Growth, Web, Content, Creative, Sales, Customer Success, and Revenue Operations to build programs that create opportunities and help progress complex deals.
This is a senior individual contributor role for a builder. You’ll set direction, run programs yourself, and turn what works into a repeatable demand engine.
Please note that we're only able to accept applicants who are based in the following states for this role: California, Texas, Michigan, Massachusetts, New Jersey, Arizona, New York, and Florida.
Own the enterprise demand plan. Set priority audiences, account segments, offers, campaign calendar, targets, and budget. Keep every program tied to a clear pipeline outcome.
Build integrated campaigns. Turn product launches, customer stories, original research, executive content, webinars, and market moments into coordinated programs across paid media, web, email, events, and sales outreach.
Run account-based marketing programs. Partner with Sales to select accounts, map buying groups, identify account signals, and build the right mix of tailored content, executive engagement, events, and scaled campaigns.
Create expansion demand. Work with Sales and Customer Success to reach new teams, senior buyers, and executive sponsors inside existing enterprise customers. Use product adoption, account activity, customer proof, and new use cases to open expansion opportunities.
Work inside the sales motion. Join pipeline reviews and account planning, give sellers a clear follow-up plan, and use deal feedback to improve targeting, messaging, and programs.
Build, measure, and scale an AI-powered demand engine. Own the tools, workflows, prompts, and automation used to target accounts, produce higher-quality campaigns faster, and measure performance. Partner with Engineering to build beyond off-the-shelf marketing platforms and with Revenue Operations to track results from sales acceptance through closed revenue. Turn what works into repeatable programs, and stop what creates activity without opportunity.
Taste. A high creative and commercial bar. You can tell what will earn a senior buyer’s attention, explain why, and improve the work until it does.
AI fluency as craft. Hands-on with modern AI tools such as Claude or ChatGPT, with examples of workflows, agents, and prompts you have improved over time. You see AI as a system to operate, not a button to press.
A systems and tooling builder. Comfortable owning the demand generation stack end to end and partnering with Engineering and Revenue Operations to ship internal tools, integrations, and automation.
Enterprise pipeline ownership. Experience in B2B SaaS demand generation, account-based marketing, or growth, with a record of creating new-business and expansion pipeline through complex sales cycles.
Strong account-based marketing fundamentals. You know account selection, buying-group research, intent signals, personalization, and how to orchestrate Marketing and Sales around named opportunities.
Hands-on in the weeds. You audit the funnel, build the audience, write the brief, launch the program, and read the results. You do the work, not just direct it.
Commercial fluency. You understand funnel economics and measure success through sales acceptance, opportunity progression, pipeline, and revenue—not clicks or lead volume.
A strong cross-functional collaborator across Sales, Customer Success, Product Marketing, Revenue Operations, Data, Engineering, Creative, Web, and Growth.
Bias to action. You would rather launch a strong program, learn from real account behavior, and iterate than wait for a perfect plan.
You sweat the details. You care about words. You can hold a clear point of view, and stay humble when the evidence changes your mind. You have a clear bias to action and can drive to clear outcomes in ambiguity. You will thrive here if you want to compound your craft with AI, rather than defend a pre-AI way of working.
We hire smart people and look after them well! Here's the deal:
📈 Equity for everyone. Competitive base salary plus options, so every builder is aligned on long-term impact.
🏢 A place to do your best work, wherever you are. Our Sydney office is built for in-person first collaboration. Our US team runs on a flexible remote setup. Either way, you've got what you need.
🤝 Built in connection. Join a Doveclub, bond with your team regularly, and celebrate the small wins, big milestones, and cultural moments with the whole company.
📚 Learn and thrive. Flexible L&D and wellness benefits, choose between a generous $3000 L&D allowance, or up to $1000 on wellness.
🌴 Time to recharge. Four weeks of accrued leave, floating public holidays, and gifted bonus Kit Kat days sprinkled throughout the year.
🌍 Four weeks from anywhere. Up to four weeks a year doing your job from anywhere in the world. Split it up or use it all at once.
🍼 Generous parental leave. We offer 20 weeks for primary caregivers, 12 weeks for secondary caregivers, plus return-to-work support.
🎉 Four weeks at four years. Four years is a long time in tech, and we value loyalty. Take an additional four weeks off to reset and recharge.
🩺 Stellar US benefits. Comprehensive health, dental, vision, 401(k), and more through Sequoia.
At Dovetail, we're building a place where every team member feels supported and valued. We celebrate individualism and want you to show up as your authentic self every day. It’s no secret that diversity builds the best teams, large or small, so we highly encourage applications from people who identify as part of an underrepresented group.
On AI: We expect candidates to already be embedding AI into their day-to-day work. We look for people who are thoughtful and pragmatic in how they use AI—knowing when to leverage it, how to direct it effectively, and how to apply it to improve the quality, speed, and impact of their work.
","descriptionPlain":"Dovetail is the Customer Intelligence Platform for the entire organization. We unify fragmented feedback from every touchpoint, including sales calls, support tickets, and research, into a single AI-powered intelligence layer that empowers every team to build, sell, and serve with confidence. Founded in 2017, we are a team of 100+ across our offices in Sydney and San Francisco, working with thousands of teams from Fortune 500 companies to the world’s most innovative startups.\n\nThe best never guess. We help teams turn the noise of thousands of customer interactions into the signal required to move faster, prioritize better, and drive revenue.\n\n\n\n\nABOUT THE ROLE\n\nAs our Demand Generation Lead you will partner with the marketing, product, sales, and customer success teams to turn Dovetail’s strongest product stories, customer proof, and account signals into qualified enterprise pipeline\n\nYou’ll own targeted demand programs for new and existing enterprise customers, from audience and offer through to campaign, sales follow-up, and reporting. You’ll work closely with Product Marketing, Growth, Web, Content, Creative, Sales, Customer Success, and Revenue Operations to build programs that create opportunities and help progress complex deals.\n\nThis is a senior individual contributor role for a builder. You’ll set direction, run programs yourself, and turn what works into a repeatable demand engine.\n\nPlease note that we're only able to accept applicants who are based in the following states for this role: California, Texas, Michigan, Massachusetts, New Jersey, Arizona, New York, and Florida.\n\n \n\n\nWHAT YOU’LL DO\n\n - Own the enterprise demand plan. Set priority audiences, account segments, offers, campaign calendar, targets, and budget. Keep every program tied to a clear pipeline outcome.\n\n - Build integrated campaigns. Turn product launches, customer stories, original research, executive content, webinars, and market moments into coordinated programs across paid media, web, email, events, and sales outreach.\n\n - Run account-based marketing programs. Partner with Sales to select accounts, map buying groups, identify account signals, and build the right mix of tailored content, executive engagement, events, and scaled campaigns.\n\n - Create expansion demand. Work with Sales and Customer Success to reach new teams, senior buyers, and executive sponsors inside existing enterprise customers. Use product adoption, account activity, customer proof, and new use cases to open expansion opportunities.\n\n - Work inside the sales motion. Join pipeline reviews and account planning, give sellers a clear follow-up plan, and use deal feedback to improve targeting, messaging, and programs.\n\n - Build, measure, and scale an AI-powered demand engine. Own the tools, workflows, prompts, and automation used to target accounts, produce higher-quality campaigns faster, and measure performance. Partner with Engineering to build beyond off-the-shelf marketing platforms and with Revenue Operations to track results from sales acceptance through closed revenue. Turn what works into repeatable programs, and stop what creates activity without opportunity.\n\n\nSKILLS AND EXPERIENCE\n\n - Taste. A high creative and commercial bar. You can tell what will earn a senior buyer’s attention, explain why, and improve the work until it does.\n\n - AI fluency as craft. Hands-on with modern AI tools such as Claude or ChatGPT, with examples of workflows, agents, and prompts you have improved over time. You see AI as a system to operate, not a button to press.\n\n - A systems and tooling builder. Comfortable owning the demand generation stack end to end and partnering with Engineering and Revenue Operations to ship internal tools, integrations, and automation.\n\n - Enterprise pipeline ownership. Experience in B2B SaaS demand generation, account-based marketing, or growth, with a record of creating new-business and expansion pipeline through complex sales cycles.\n\n - Strong account-based marketing fundamentals. You know account selection, buying-group research, intent signals, personalization, and how to orchestrate Marketing and Sales around named opportunities.\n\n - Hands-on in the weeds. You audit the funnel, build the audience, write the brief, launch the program, and read the results. You do the work, not just direct it.\n\n - Commercial fluency. You understand funnel economics and measure success through sales acceptance, opportunity progression, pipeline, and revenue—not clicks or lead volume.\n\n - A strong cross-functional collaborator across Sales, Customer Success, Product Marketing, Revenue Operations, Data, Engineering, Creative, Web, and Growth.\n\n - Bias to action. You would rather launch a strong program, learn from real account behavior, and iterate than wait for a perfect plan.\n\n\nABOUT YOU\n\nYou sweat the details. You care about words. You can hold a clear point of view, and stay humble when the evidence changes your mind. You have a clear bias to action and can drive to clear outcomes in ambiguity. You will thrive here if you want to compound your craft with AI, rather than defend a pre-AI way of working.\n\n\n\n\nWHY YOU'LL LOVE IT HERE\n\nWe hire smart people and look after them well! Here's the deal:\n\n📈 Equity for everyone. Competitive base salary plus options, so every builder is aligned on long-term impact.\n\n🏢 A place to do your best work, wherever you are. Our Sydney office is built for in-person first collaboration. Our US team runs on a flexible remote setup. Either way, you've got what you need.\n\n🤝 Built in connection. Join a Doveclub, bond with your team regularly, and celebrate the small wins, big milestones, and cultural moments with the whole company.\n\n📚 Learn and thrive. Flexible L&D and wellness benefits, choose between a generous $3000 L&D allowance, or up to $1000 on wellness.\n\n🌴 Time to recharge. Four weeks of accrued leave, floating public holidays, and gifted bonus Kit Kat days sprinkled throughout the year.\n\n🌍 Four weeks from anywhere. Up to four weeks a year doing your job from anywhere in the world. Split it up or use it all at once.\n\n🍼 Generous parental leave. We offer 20 weeks for primary caregivers, 12 weeks for secondary caregivers, plus return-to-work support.\n\n🎉 Four weeks at four years. Four years is a long time in tech, and we value loyalty. Take an additional four weeks off to reset and recharge.\n\n🩺 Stellar US benefits. Comprehensive health, dental, vision, 401(k), and more through Sequoia.\n\n\n\nAt Dovetail, we're building a place where every team member feels supported and valued. We celebrate individualism and want you to show up as your authentic self every day. It’s no secret that diversity builds the best teams, large or small, so we highly encourage applications from people who identify as part of an underrepresented group.\n\n\n\nOn AI: We expect candidates to already be embedding AI into their day-to-day work. We look for people who are thoughtful and pragmatic in how they use AI—knowing when to leverage it, how to direct it effectively, and how to apply it to improve the quality, speed, and impact of their work.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"7902c644-99b9-451a-899e-ff6216cdb3a1","title":"Security Engineering Lead","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"Sydney","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-08-24T05:20:44.305+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"NSW","addressCountry":"Australia","addressLocality":"Sydney"}},"jobUrl":"https://jobs.ashbyhq.com/dovetail/7902c644-99b9-451a-899e-ff6216cdb3a1","applyUrl":"https://jobs.ashbyhq.com/dovetail/7902c644-99b9-451a-899e-ff6216cdb3a1/application","descriptionHtml":"Dovetail is the Customer Intelligence Platform for the entire organization. We unify fragmented feedback from every touchpoint, including sales calls, support tickets, and research, into a single AI-powered intelligence layer that empowers every team to build, sell, and serve with confidence. Founded in 2017, we are a team of 100+ across our offices in Sydney and San Francisco, working with thousands of teams from Fortune 500 companies to the world’s most innovative startups.
The best never guess. We help teams turn the noise of thousands of customer interactions into the signal required to move faster, prioritize better, and drive revenue.
Roughly 15% of the Fortune 500 trust us with their customer data. That trust is the product. As our Security & Compliance Lead you own the governance, risk and compliance function that proves it, end to end, across SOC 2, ISO/IEC 27001 and ISO/IEC 42001.
This is a compliance role in a company that ships every day. The certifications matter, but so does what sits underneath them, and we would rather automate a control than evidence it by hand twice a year. You will start with deep GRC ownership and we expect you to push hard into security engineering from there, building the tooling and automation that makes compliance a by-product of how we work rather than a quarterly scramble. Dovetail is one of Australia's most AI forward engineering teams and you will have the runway, the tooling and the support to make that move.
You will also be shaping what governance looks like for AI products that are genuinely new. We were early to ISO/IEC 42001 and the questions our enterprise customers ask about model use, data handling and agentic workflows do not have settled answers yet. You get to write them.
This is a full-time individual contributor role reporting into engineering leadership. It is in person first (4 days a week) from our Surry Hills HQ.
Own security risk. Maintain the risk register, run risk assessments on new products and features, drive mitigations to close with the teams who own them, and manage third party and vendor risk as our supply chain grows.
Own our compliance programme. Run SOC 2, ISO/IEC 27001 and ISO/IEC 42001 certification and surveillance cycles end to end, including scoping, control design, evidence, internal audit and the external auditor relationship.
Be the technical voice in enterprise deals. Handle security questionnaires, customer trust reviews and due diligence for some of the largest companies in the world, and work with sales and legal to unblock them quickly.
Automate the boring parts. Build and improve tooling that collects evidence, monitors control drift and reports posture continuously, working alongside platform engineering rather than handing them a ticket.
Grow into hands-on security engineering. Pick up detection and response tooling, cloud security posture work across AWS, and vulnerability management, with the support to build genuine engineering depth.
Set the standard for AI governance. Define how we assess, document and control AI systems, model providers and agentic features, and stay ahead of where frameworks like the EU AI Act and the NIST AI Risk Management Framework are heading.
Be part of security incident response. Contribute to our response process and help mature how we detect, escalate and learn from incidents.
Build the security culture. Work with and mentor engineers, product and design so that good security decisions get made without you in the room.
Deep GRC experience. You have run compliance programmes against SOC 2 and ISO/IEC 27001 in a software business, not just supported them. You know the difference between a control that satisfies an auditor and a control that actually reduces risk, and you care about both.
Comfortable with AI compliance, or hungry to own it. Familiarity with ISO/IEC 42001 and emerging AI assurance frameworks is a real advantage. If you do not have it yet, you are excited by the chance to become one of the people who does.
Technical credibility. You can hold your own with engineers on cloud architecture and security controls. Exposure to AWS security tooling such as GuardDuty, Security Hub, Inspector and Detective, and to EKS, TypeScript or infrastructure as code like Pulumi or Terraform, will set you up well here.
Wants to build, not just assess. You are looking for a role where the natural answer to a manual process is to write something that removes it, and you want to spend the next few years getting materially more technical.
Enterprise fluency. You have been across the table from large customers, their procurement teams and their security reviewers, and you know how to move a deal forward without overcommitting.
You are pragmatic and flexible. Like your new teammates, you are used to doing what is necessary to get the job done. You will need to be comfortable with ambiguity, be resourceful in solving problems, and adjust to shifting deadlines and goals.
When you do it, you nail it. You share our keen eye for quality. What you ship is top notch, and you cut scope before cutting quality.
Excellent, concise communicator. You can explain a risk to an engineer, a board member and a customer's CISO on the same day, and articulate effort versus impact clearly to each of them.
We hire smart people and look after them well! Here's the deal:
📈 Equity for everyone. Competitive base salary plus options, so every builder is aligned on long-term impact.
🏢 A place to do your best work, wherever you are. Our Sydney office is built for in-person first collaboration. Our US team runs on a flexible remote setup. Either way, you've got what you need.
🤝 Built in connection. Join a Doveclub, bond with your team regularly, and celebrate the small wins, big milestones, and cultural moments with the whole company.
📚 Learn and thrive. Flexible L&D and wellness benefits, choose between a generous $3000 L&D allowance, or up to $1000 on wellness.
🌴 Time to recharge. Four weeks of accrued leave, floating public holidays, and gifted bonus Kit Kat days sprinkled throughout the year.
🌍 Four weeks from anywhere. Up to four weeks a year doing your job from anywhere in the world. Split it up or use it all at once.
🍼 Generous parental leave. We offer 20 weeks for primary caregivers, 12 weeks for secondary caregivers, plus return-to-work support.
🎉 Four weeks at four years. Four years is a long time in tech, and we value loyalty. Take an additional four weeks off to reset and recharge.
🩺 Stellar US benefits. Comprehensive health, dental, vision, 401(k), and more through Sequoia.
At Dovetail, we're building a place where every team member feels supported and valued. We celebrate individualism and want you to show up as your authentic self every day. It’s no secret that diversity builds the best teams, large or small, so we highly encourage applications from people who identify as part of an underrepresented group.
On AI: We expect candidates to already be embedding AI into their day-to-day work. We look for people who are thoughtful and pragmatic in how they use AI—knowing when to leverage it, how to direct it effectively, and how to apply it to improve the quality, speed, and impact of their work.
","descriptionPlain":"Dovetail is the Customer Intelligence Platform for the entire organization. We unify fragmented feedback from every touchpoint, including sales calls, support tickets, and research, into a single AI-powered intelligence layer that empowers every team to build, sell, and serve with confidence. Founded in 2017, we are a team of 100+ across our offices in Sydney and San Francisco, working with thousands of teams from Fortune 500 companies to the world’s most innovative startups.\n\nThe best never guess. We help teams turn the noise of thousands of customer interactions into the signal required to move faster, prioritize better, and drive revenue.\n\n\n\n\nTHE ROLE\n\nRoughly 15% of the Fortune 500 trust us with their customer data. That trust is the product. As our Security & Compliance Lead you own the governance, risk and compliance function that proves it, end to end, across SOC 2, ISO/IEC 27001 and ISO/IEC 42001.\n\nThis is a compliance role in a company that ships every day. The certifications matter, but so does what sits underneath them, and we would rather automate a control than evidence it by hand twice a year. You will start with deep GRC ownership and we expect you to push hard into security engineering from there, building the tooling and automation that makes compliance a by-product of how we work rather than a quarterly scramble. Dovetail is one of Australia's most AI forward engineering teams and you will have the runway, the tooling and the support to make that move.\n\nYou will also be shaping what governance looks like for AI products that are genuinely new. We were early to ISO/IEC 42001 and the questions our enterprise customers ask about model use, data handling and agentic workflows do not have settled answers yet. You get to write them.\n\nThis is a full-time individual contributor role reporting into engineering leadership. It is in person first (4 days a week) from our Surry Hills HQ.\n\n\n\n\nWHAT YOU'LL DO HERE\n\n - Own security risk. Maintain the risk register, run risk assessments on new products and features, drive mitigations to close with the teams who own them, and manage third party and vendor risk as our supply chain grows.\n\n - Own our compliance programme. Run SOC 2, ISO/IEC 27001 and ISO/IEC 42001 certification and surveillance cycles end to end, including scoping, control design, evidence, internal audit and the external auditor relationship.\n\n - Be the technical voice in enterprise deals. Handle security questionnaires, customer trust reviews and due diligence for some of the largest companies in the world, and work with sales and legal to unblock them quickly.\n\n - Automate the boring parts. Build and improve tooling that collects evidence, monitors control drift and reports posture continuously, working alongside platform engineering rather than handing them a ticket.\n\n - Grow into hands-on security engineering. Pick up detection and response tooling, cloud security posture work across AWS, and vulnerability management, with the support to build genuine engineering depth.\n\n - Set the standard for AI governance. Define how we assess, document and control AI systems, model providers and agentic features, and stay ahead of where frameworks like the EU AI Act and the NIST AI Risk Management Framework are heading.\n\n - Be part of security incident response. Contribute to our response process and help mature how we detect, escalate and learn from incidents.\n\n - Build the security culture. Work with and mentor engineers, product and design so that good security decisions get made without you in the room.\n\n\n\n\nYOUR BACKGROUND\n\n - Deep GRC experience. You have run compliance programmes against SOC 2 and ISO/IEC 27001 in a software business, not just supported them. You know the difference between a control that satisfies an auditor and a control that actually reduces risk, and you care about both.\n\n - Comfortable with AI compliance, or hungry to own it. Familiarity with ISO/IEC 42001 and emerging AI assurance frameworks is a real advantage. If you do not have it yet, you are excited by the chance to become one of the people who does.\n\n - Technical credibility. You can hold your own with engineers on cloud architecture and security controls. Exposure to AWS security tooling such as GuardDuty, Security Hub, Inspector and Detective, and to EKS, TypeScript or infrastructure as code like Pulumi or Terraform, will set you up well here.\n\n - Wants to build, not just assess. You are looking for a role where the natural answer to a manual process is to write something that removes it, and you want to spend the next few years getting materially more technical.\n\n - Enterprise fluency. You have been across the table from large customers, their procurement teams and their security reviewers, and you know how to move a deal forward without overcommitting.\n\n - You are pragmatic and flexible. Like your new teammates, you are used to doing what is necessary to get the job done. You will need to be comfortable with ambiguity, be resourceful in solving problems, and adjust to shifting deadlines and goals.\n\n - When you do it, you nail it. You share our keen eye for quality. What you ship is top notch, and you cut scope before cutting quality.\n\n - Excellent, concise communicator. You can explain a risk to an engineer, a board member and a customer's CISO on the same day, and articulate effort versus impact clearly to each of them.\n\n\n\n\nWHY YOU'LL LOVE IT HERE\n\nWe hire smart people and look after them well! Here's the deal:\n\n📈 Equity for everyone. Competitive base salary plus options, so every builder is aligned on long-term impact.\n\n🏢 A place to do your best work, wherever you are. Our Sydney office is built for in-person first collaboration. Our US team runs on a flexible remote setup. Either way, you've got what you need.\n\n🤝 Built in connection. Join a Doveclub, bond with your team regularly, and celebrate the small wins, big milestones, and cultural moments with the whole company.\n\n📚 Learn and thrive. Flexible L&D and wellness benefits, choose between a generous $3000 L&D allowance, or up to $1000 on wellness.\n\n🌴 Time to recharge. Four weeks of accrued leave, floating public holidays, and gifted bonus Kit Kat days sprinkled throughout the year.\n\n🌍 Four weeks from anywhere. Up to four weeks a year doing your job from anywhere in the world. Split it up or use it all at once.\n\n🍼 Generous parental leave. We offer 20 weeks for primary caregivers, 12 weeks for secondary caregivers, plus return-to-work support.\n\n🎉 Four weeks at four years. Four years is a long time in tech, and we value loyalty. Take an additional four weeks off to reset and recharge.\n\n🩺 Stellar US benefits. Comprehensive health, dental, vision, 401(k), and more through Sequoia.\n\n\n\nAt Dovetail, we're building a place where every team member feels supported and valued. We celebrate individualism and want you to show up as your authentic self every day. It’s no secret that diversity builds the best teams, large or small, so we highly encourage applications from people who identify as part of an underrepresented group.\n\n\n\nOn AI: We expect candidates to already be embedding AI into their day-to-day work. We look for people who are thoughtful and pragmatic in how they use AI—knowing when to leverage it, how to direct it effectively, and how to apply it to improve the quality, speed, and impact of their work.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"2af0d837-e636-44e3-99a8-fd22199b699f","title":"Senior Web Engineer","department":"Marketing","team":"Marketing","employmentType":"FullTime","location":"Sydney","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-09-10T04:31:31.007+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"NSW","addressCountry":"Australia","addressLocality":"Sydney"}},"jobUrl":"https://jobs.ashbyhq.com/dovetail/2af0d837-e636-44e3-99a8-fd22199b699f","applyUrl":"https://jobs.ashbyhq.com/dovetail/2af0d837-e636-44e3-99a8-fd22199b699f/application","descriptionHtml":"Dovetail is the Customer Intelligence Platform for the entire organization. We unify fragmented feedback from every touchpoint, including sales calls, support tickets, and research, into a single AI-powered intelligence layer that empowers every team to build, sell, and serve with confidence. Founded in 2017, we are a team of 100+ across our offices in Sydney and San Francisco, working with thousands of teams from Fortune 500 companies to the world’s most innovative startups.
The best never guess. We help teams turn the noise of thousands of customer interactions into the signal required to move faster, prioritize better, and drive revenue.
As our Senior Web Engineer, you will partner with Marketing, Creative, and Engineering to own dovetail.com end to end. Our website carries our category story, product launches, customer proof, and the paths that turn interest into pipeline.
You’ll own both what customers see and the system behind it. You’ll ship high-craft pages and interactions, while improving the architecture, components, content models, instrumentation, and delivery workflows that let the wider team move quickly without lowering the quality bar.
You do not need to arrive an expert in our current stack, but you need deep web fundamentals and the judgment to improve a production codebase.
This is a senior individual contributor role for a builder. You’ll set direction, ship code yourself, and turn good engineering decisions into systems the whole team can use.
This is a full-time in person-first role (in office 4 days a week), working from our Surry Hills HQ.
Own dovetail.com. Take responsibility for the production health, technical roadmap, architecture, and ongoing development of our marketing website.
Ship high-craft web experiences. Turn ambitious creative and marketing ideas into responsive, accessible, production-quality pages and interactions. Protect the design intent through to the final browser render.
Build the platform behind the pages. Improve our reusable components, design tokens, typed content models, page-generation pipelines, and authoring workflows so launches, customer stories, solution pages, and campaigns can ship quickly and safely.
Build for growth. Partner with Demand Generation and Growth to improve landing pages optimized for conversation, forms, calls to action, personalization, and high-intent journeys. Implement trustworthy experiments, analytics, and lead integrations so we can see what works.
Make the site fast, findable, and reliable. Improve Core Web Vitals, page weight, image delivery, accessibility, metadata, structured data, redirects, cross-browser behavior, testing, and deployment reliability.
Build an AI-powered web function. Use coding agents and AI-assisted workflows to improve implementation, testing, quality assurance, migrations, and content operations. Build internal tools and guardrails that help the wider team move faster without trading away quality.
Lead through the work. Set standards through code review, documentation, and clear architecture decisions. Explain tradeoffs well and raise the capability of everyone who contributes to the website.
Taste. A high visual and interaction bar. You notice the typography, spacing, motion, loading behavior, and responsive details that separate a page that works from one that feels finished.
AI fluency as craft. Hands-on with coding agents and modern AI tools such as Claude or Codex, with examples of workflows, prompts, and review loops you have improved over time. You use AI to move faster without outsourcing engineering judgment.
A systems builder. Comfortable owning a web platform end to end, including architecture, reusable components, content systems, build tooling, deployment, observability, and the developer experience around them.
Strong web engineering fundamentals. Five or more years building production web experiences, with deep experience in React and TypeScript plus strong command of HTML, CSS, JavaScript, browser behavior, networking, and rendering.
Performance and accessibility craft. You have improved real-user performance and can build inclusive experiences using semantic HTML, keyboard access, focus behavior, responsive design, and restrained motion.
Hands-on in the weeds. You inspect the network trace, profile the slow interaction, debug the failed build, tune the responsive layout, validate the analytics event, and ship the fix. You do the work, not just design the architecture.
Commercial judgment. You understand that a marketing website exists to communicate clearly, earn trust, and create demand. You can balance engineering quality with launch speed and know where polish materially changes the outcome.
A strong cross-functional collaborator across Creative, Product Marketing, Demand Generation, Growth, Product Engineering, Data, and Revenue Operations.
Bias to action. You would rather ship a strong implementation, learn from real behavior, and improve the system than wait for perfect requirements.
Experience with NextJS, GraphQL, Emotion, Netlify, Buildkite, Segment, HubSpot, or Salesforce is useful, but strong fundamentals and evidence of what you have built matter more than a perfect match to our stack.
You sweat the details. You care how the page feels, not just whether it builds. You can hold a clear technical point of view and stay humble when the evidence changes your mind. You have a clear bias to action and can drive to clear outcomes in ambiguity. You will thrive here if you want to compound your engineering craft with AI, rather than defend a pre-AI way of working.
We hire smart people and look after them well! Here's the deal:
📈 Equity for everyone. Competitive base salary plus options, so every builder is aligned on long-term impact.
🏢 A place to do your best work, wherever you are. Our Sydney office is built for in-person first collaboration. Our US team runs on a flexible remote setup. Either way, you've got what you need.
🤝 Built in connection. Join a Doveclub, bond with your team regularly, and celebrate the small wins, big milestones, and cultural moments with the whole company.
📚 Learn and thrive. Flexible L&D and wellness benefits, choose between a generous $3000 L&D allowance, or up to $1000 on wellness.
🌴 Time to recharge. Four weeks of accrued leave, floating public holidays, and gifted bonus Kit Kat days sprinkled throughout the year.
🌍 Four weeks from anywhere. Up to four weeks a year doing your job from anywhere in the world. Split it up or use it all at once.
🍼 Generous parental leave. We offer 20 weeks for primary caregivers, 12 weeks for secondary caregivers, plus return-to-work support.
🎉 Four weeks at four years. Four years is a long time in tech, and we value loyalty. Take an additional four weeks off to reset and recharge.
🩺 Stellar US benefits. Comprehensive health, dental, vision, 401(k), and more through Sequoia.
At Dovetail, we're building a place where every team member feels supported and valued. We celebrate individualism and want you to show up as your authentic self every day. It’s no secret that diversity builds the best teams, large or small, so we highly encourage applications from people who identify as part of an underrepresented group.
On AI: We expect candidates to already be embedding AI into their day-to-day work. We look for people who are thoughtful and pragmatic in how they use AI—knowing when to leverage it, how to direct it effectively, and how to apply it to improve the quality, speed, and impact of their work.
","descriptionPlain":"Dovetail is the Customer Intelligence Platform for the entire organization. We unify fragmented feedback from every touchpoint, including sales calls, support tickets, and research, into a single AI-powered intelligence layer that empowers every team to build, sell, and serve with confidence. Founded in 2017, we are a team of 100+ across our offices in Sydney and San Francisco, working with thousands of teams from Fortune 500 companies to the world’s most innovative startups.\n\nThe best never guess. We help teams turn the noise of thousands of customer interactions into the signal required to move faster, prioritize better, and drive revenue.\n\n\n\n\nABOUT THE ROLE\n\nAs our Senior Web Engineer, you will partner with Marketing, Creative, and Engineering to own dovetail.com end to end. Our website carries our category story, product launches, customer proof, and the paths that turn interest into pipeline.\n\nYou’ll own both what customers see and the system behind it. You’ll ship high-craft pages and interactions, while improving the architecture, components, content models, instrumentation, and delivery workflows that let the wider team move quickly without lowering the quality bar.\n\nYou do not need to arrive an expert in our current stack, but you need deep web fundamentals and the judgment to improve a production codebase. \n\nThis is a senior individual contributor role for a builder. You’ll set direction, ship code yourself, and turn good engineering decisions into systems the whole team can use.\n\nThis is a full-time in person-first role (in office 4 days a week), working from our Surry Hills HQ.\n\n\n\n\nWHAT YOU’LL DO\n\n - Own dovetail.com. Take responsibility for the production health, technical roadmap, architecture, and ongoing development of our marketing website.\n\n - Ship high-craft web experiences. Turn ambitious creative and marketing ideas into responsive, accessible, production-quality pages and interactions. Protect the design intent through to the final browser render.\n\n - Build the platform behind the pages. Improve our reusable components, design tokens, typed content models, page-generation pipelines, and authoring workflows so launches, customer stories, solution pages, and campaigns can ship quickly and safely.\n\n - Build for growth. Partner with Demand Generation and Growth to improve landing pages optimized for conversation, forms, calls to action, personalization, and high-intent journeys. Implement trustworthy experiments, analytics, and lead integrations so we can see what works.\n\n - Make the site fast, findable, and reliable. Improve Core Web Vitals, page weight, image delivery, accessibility, metadata, structured data, redirects, cross-browser behavior, testing, and deployment reliability.\n\n - Build an AI-powered web function. Use coding agents and AI-assisted workflows to improve implementation, testing, quality assurance, migrations, and content operations. Build internal tools and guardrails that help the wider team move faster without trading away quality.\n\n - Lead through the work. Set standards through code review, documentation, and clear architecture decisions. Explain tradeoffs well and raise the capability of everyone who contributes to the website.\n\n\n\n\nSKILLS AND EXPERIENCE\n\n - Taste. A high visual and interaction bar. You notice the typography, spacing, motion, loading behavior, and responsive details that separate a page that works from one that feels finished.\n\n - AI fluency as craft. Hands-on with coding agents and modern AI tools such as Claude or Codex, with examples of workflows, prompts, and review loops you have improved over time. You use AI to move faster without outsourcing engineering judgment.\n\n - A systems builder. Comfortable owning a web platform end to end, including architecture, reusable components, content systems, build tooling, deployment, observability, and the developer experience around them.\n\n - Strong web engineering fundamentals. Five or more years building production web experiences, with deep experience in React and TypeScript plus strong command of HTML, CSS, JavaScript, browser behavior, networking, and rendering.\n\n - Performance and accessibility craft. You have improved real-user performance and can build inclusive experiences using semantic HTML, keyboard access, focus behavior, responsive design, and restrained motion.\n\n - Hands-on in the weeds. You inspect the network trace, profile the slow interaction, debug the failed build, tune the responsive layout, validate the analytics event, and ship the fix. You do the work, not just design the architecture.\n\n - Commercial judgment. You understand that a marketing website exists to communicate clearly, earn trust, and create demand. You can balance engineering quality with launch speed and know where polish materially changes the outcome.\n\n - A strong cross-functional collaborator across Creative, Product Marketing, Demand Generation, Growth, Product Engineering, Data, and Revenue Operations.\n\n - Bias to action. You would rather ship a strong implementation, learn from real behavior, and improve the system than wait for perfect requirements.\n\nExperience with NextJS, GraphQL, Emotion, Netlify, Buildkite, Segment, HubSpot, or Salesforce is useful, but strong fundamentals and evidence of what you have built matter more than a perfect match to our stack.\n\n\n\n\nABOUT YOU\n\nYou sweat the details. You care how the page feels, not just whether it builds. You can hold a clear technical point of view and stay humble when the evidence changes your mind. You have a clear bias to action and can drive to clear outcomes in ambiguity. You will thrive here if you want to compound your engineering craft with AI, rather than defend a pre-AI way of working.\n\n\n\n\n\n\n\nWHY YOU'LL LOVE IT HERE\n\nWe hire smart people and look after them well! Here's the deal:\n\n📈 Equity for everyone. Competitive base salary plus options, so every builder is aligned on long-term impact.\n\n🏢 A place to do your best work, wherever you are. Our Sydney office is built for in-person first collaboration. Our US team runs on a flexible remote setup. Either way, you've got what you need.\n\n🤝 Built in connection. Join a Doveclub, bond with your team regularly, and celebrate the small wins, big milestones, and cultural moments with the whole company.\n\n📚 Learn and thrive. Flexible L&D and wellness benefits, choose between a generous $3000 L&D allowance, or up to $1000 on wellness.\n\n🌴 Time to recharge. Four weeks of accrued leave, floating public holidays, and gifted bonus Kit Kat days sprinkled throughout the year.\n\n🌍 Four weeks from anywhere. Up to four weeks a year doing your job from anywhere in the world. Split it up or use it all at once.\n\n🍼 Generous parental leave. We offer 20 weeks for primary caregivers, 12 weeks for secondary caregivers, plus return-to-work support.\n\n🎉 Four weeks at four years. Four years is a long time in tech, and we value loyalty. Take an additional four weeks off to reset and recharge.\n\n🩺 Stellar US benefits. Comprehensive health, dental, vision, 401(k), and more through Sequoia.\n\n\n\nAt Dovetail, we're building a place where every team member feels supported and valued. We celebrate individualism and want you to show up as your authentic self every day. It’s no secret that diversity builds the best teams, large or small, so we highly encourage applications from people who identify as part of an underrepresented group.\n\n\n\nOn AI: We expect candidates to already be embedding AI into their day-to-day work. We look for people who are thoughtful and pragmatic in how they use AI—knowing when to leverage it, how to direct it effectively, and how to apply it to improve the quality, speed, and impact of their work.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"26ebd1c1-f5b1-4b84-928c-dce24d685232","title":"Sales Development Representative","department":"Sales & Customer Success","team":"Sales & Customer Success","employmentType":"FullTime","location":"US Remote","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-09-08T05:42:50.725+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/dovetail/26ebd1c1-f5b1-4b84-928c-dce24d685232","applyUrl":"https://jobs.ashbyhq.com/dovetail/26ebd1c1-f5b1-4b84-928c-dce24d685232/application","descriptionHtml":"Dovetail is the Customer Intelligence Platform for the entire organization. We unify fragmented feedback from every touchpoint, including sales calls, support tickets, and research, into a single AI-powered intelligence layer that empowers every team to build, sell, and serve with confidence. Founded in 2017, we are a team of 100+ across our offices in Sydney and San Francisco, working with thousands of teams from Fortune 500 companies to the world’s most innovative startups.
The best never guess. We help teams turn the noise of thousands of customer interactions into the signal required to move faster, prioritize better, and drive revenue.
Based remotely, you’ll be the first point of contact for some of the world’s most innovative teams—identifying opportunities, generating leads, and working closely with our Account Executives. This is a hands-on, high-impact role where your work will directly influence how our Customer Intelligence Platform scales. If you’re passionate about building relationships, enjoy solving complex problems, and want to grow your career in a fast-paced, high-growth SaaS environment, this role is for you!
Please note that we're only able to accept applicants who are based in the following states for this role: California, Texas, Massachusetts, Michigan, New Jersey, Arizona, New York, and Florida.
Be a founding member of the SDR team. Support the design, tooling, and playbook development for our new sales development motion—helping establish the gold standard for outreach, messaging, and lead qualification at Dovetail.
Own top-of-funnel pipeline generation. Proactively identify, research, and engage prospects across our total addressable market—from inbound interest to outbound targeting—using multi-channel outreach (email, phone, social, video).
Partner cross-functionally with Marketing and Sales. Collaborate closely with Demand Generation, RevOps, and Account Executives to develop effective messaging, lead scoring, and ABM-style campaigns for enterprise prospects.
Consult and educate. Approach conversations with prospects through a consultative lens. Ask thoughtful questions, uncover pain points, and articulate the impact of adopting an AI-first insights platform.
Leverage AI and data tools. Use tools like HubSpot, Clay, Mixmax, and Sales Navigator alongside Dovetail’s own platform to personalize outreach and optimize conversions.
Develop the blueprint for scale. Document repeatable outreach processes, A/B test messaging, and share learnings that improve response rates, conversion, and productivity across the team.
Qualify and hand off leads. Drive high-quality meetings for Account Executives, ensuring contextual insight is shared for a seamless transition through the pipeline.
Represent our brand with empathy and curiosity. Every interaction is a first impression of Dovetail—model the tone, professionalism, and curiosity that reflect our customer-obsessed culture.
Experience in outbound prospecting. 1–3 years of SDR or BDR experience in B2B SaaS, in early-stage/scale-up companies, or targeting product, design, or research personas (experience at high-growth firms like Notion, Figma, or Atlassian is a plus).
Enterprise-awareness. Understanding of how mid-market and enterprise organizations make purchase decisions—and how to navigate complex account maps with multiple stakeholders.
Multi-threaded outreach execution. Proven use of personalized, high-quality outreach across email, phone, social, and video, leveraging trigger-based campaigns and creative touchpoints.
Tech stack fluency. Familiarity with CRMs (HubSpot or Salesforce), prospecting tools (Sales Navigator, Clay, Apollo), and sequence builders (Mixmax, Outreach).
Analytical and operational mindset. You use data to guide decisions, track performance against KPIs (meetings set, pipeline influence, conversion rate), and optimize your workflow.
Clear communication. You write and speak with clarity, empathy, and precision—positioning Dovetail’s value around the customer’s context, not just its features.
High agency and growth mindset. Comfortable in ambiguity; proactive in problem-solving; sees opportunity in constraints. You thrive on experimentation and feedback loops.
Passion for product and customers. Curiosity about the research, product development, and design landscape—and interest in helping teams make smarter, customer-centric decisions.
What success looks like
Achieving and exceeding monthly pipeline and meeting creation targets (consistent 100–120% attainment).
Clear fluency in Dovetail’s mission, target personas, and product story by the end of onboarding.
Demonstrated ability to develop repeatable outbound processes and influence how the SDR function scales.
Seamless partnerships established across marketing, RevOps, and AE teams—measured through feedback and conversion metrics. Why Dovetail
Join at an inflection point: one of the first SDRs building the engine that fuels our next phase of enterprise growth.
Work directly with senior leadership to help shape our go-to-market strategy and outbound playbook.
Collaborate with a global, product-led, and design-savvy team who values authenticity, autonomy, and craftsmanship.
Competitive compensation, equity, and benefits in a high-growth scale-up environment.
Career Path: Clear progress path to AE or Growth roles for high performers, typically within 12–18 months.
Learning culture: Structured ramp-up with product certification, storytelling, and objection-handling training modules.
Metrics: Transparent weekly reporting cadence (e.g., meaningful conversations, opportunity conversion rate) to build a performance-driven, data-backed culture.
AI enablement: Exposure to best-in-class productivity enhancers (like Dovetail, Clay, and many others) to help maximize efficiency.
We hire smart people and look after them well! Here's the deal:
📈 Equity for everyone. Competitive base salary plus options, so every builder is aligned on long-term impact.
🏢 A place to do your best work, wherever you are. Our Sydney office is built for in-person first collaboration. Our US team runs on a flexible remote setup. Either way, you've got what you need.
🤝 Built in connection. Join a Doveclub, bond with your team regularly, and celebrate the small wins, big milestones, and cultural moments with the whole company.
📚 Learn and thrive. Flexible L&D and wellness benefits, choose between a generous $3000 L&D allowance, or up to $1000 on wellness.
🌴 Time to recharge. Four weeks of accrued leave, floating public holidays, and gifted bonus Kit Kat days sprinkled throughout the year.
🌍 Four weeks from anywhere. Up to four weeks a year doing your job from anywhere in the world. Split it up or use it all at once.
🍼 Generous parental leave. We offer 20 weeks for primary caregivers, 12 weeks for secondary caregivers, plus return-to-work support.
🎉 Four weeks at four years. Four years is a long time in tech, and we value loyalty. Take an additional four weeks off to reset and recharge.
🩺 Stellar US benefits. Comprehensive health, dental, vision, 401(k), and more through Sequoia.
At Dovetail, we're building a place where every team member feels supported and valued. We celebrate individualism and want you to show up as your authentic self every day. It’s no secret that diversity builds the best teams, large or small, so we highly encourage applications from people who identify as part of an underrepresented group.
On AI: We expect candidates to already be embedding AI into their day-to-day work. We look for people who are thoughtful and pragmatic in how they use AI—knowing when to leverage it, how to direct it effectively, and how to apply it to improve the quality, speed, and impact of their work.
","descriptionPlain":"Dovetail is the Customer Intelligence Platform for the entire organization. We unify fragmented feedback from every touchpoint, including sales calls, support tickets, and research, into a single AI-powered intelligence layer that empowers every team to build, sell, and serve with confidence. Founded in 2017, we are a team of 100+ across our offices in Sydney and San Francisco, working with thousands of teams from Fortune 500 companies to the world’s most innovative startups.\n\nThe best never guess. We help teams turn the noise of thousands of customer interactions into the signal required to move faster, prioritize better, and drive revenue.\n\n\n\n\nTHE ROLE\n\nBased remotely, you’ll be the first point of contact for some of the world’s most innovative teams—identifying opportunities, generating leads, and working closely with our Account Executives. This is a hands-on, high-impact role where your work will directly influence how our Customer Intelligence Platform scales. If you’re passionate about building relationships, enjoy solving complex problems, and want to grow your career in a fast-paced, high-growth SaaS environment, this role is for you!\n\nPlease note that we're only able to accept applicants who are based in the following states for this role: California, Texas, Massachusetts, Michigan, New Jersey, Arizona, New York, and Florida.\n\n \n\n\nWHAT YOU’LL DO\n\n - Be a founding member of the SDR team. Support the design, tooling, and playbook development for our new sales development motion—helping establish the gold standard for outreach, messaging, and lead qualification at Dovetail.\n\n - Own top-of-funnel pipeline generation. Proactively identify, research, and engage prospects across our total addressable market—from inbound interest to outbound targeting—using multi-channel outreach (email, phone, social, video).\n\n - Partner cross-functionally with Marketing and Sales. Collaborate closely with Demand Generation, RevOps, and Account Executives to develop effective messaging, lead scoring, and ABM-style campaigns for enterprise prospects.\n\n - Consult and educate. Approach conversations with prospects through a consultative lens. Ask thoughtful questions, uncover pain points, and articulate the impact of adopting an AI-first insights platform.\n\n - Leverage AI and data tools. Use tools like HubSpot, Clay, Mixmax, and Sales Navigator alongside Dovetail’s own platform to personalize outreach and optimize conversions.\n\n - Develop the blueprint for scale. Document repeatable outreach processes, A/B test messaging, and share learnings that improve response rates, conversion, and productivity across the team.\n\n - Qualify and hand off leads. Drive high-quality meetings for Account Executives, ensuring contextual insight is shared for a seamless transition through the pipeline.\n\n - Represent our brand with empathy and curiosity. Every interaction is a first impression of Dovetail—model the tone, professionalism, and curiosity that reflect our customer-obsessed culture.\n\n\nWHAT YOU’LL BRING\n\n - Experience in outbound prospecting. 1–3 years of SDR or BDR experience in B2B SaaS, in early-stage/scale-up companies, or targeting product, design, or research personas (experience at high-growth firms like Notion, Figma, or Atlassian is a plus).\n\n - Enterprise-awareness. Understanding of how mid-market and enterprise organizations make purchase decisions—and how to navigate complex account maps with multiple stakeholders.\n\n - Multi-threaded outreach execution. Proven use of personalized, high-quality outreach across email, phone, social, and video, leveraging trigger-based campaigns and creative touchpoints.\n\n - Tech stack fluency. Familiarity with CRMs (HubSpot or Salesforce), prospecting tools (Sales Navigator, Clay, Apollo), and sequence builders (Mixmax, Outreach).\n\n - Analytical and operational mindset. You use data to guide decisions, track performance against KPIs (meetings set, pipeline influence, conversion rate), and optimize your workflow.\n\n - Clear communication. You write and speak with clarity, empathy, and precision—positioning Dovetail’s value around the customer’s context, not just its features.\n\n - High agency and growth mindset. Comfortable in ambiguity; proactive in problem-solving; sees opportunity in constraints. You thrive on experimentation and feedback loops.\n\n - Passion for product and customers. Curiosity about the research, product development, and design landscape—and interest in helping teams make smarter, customer-centric decisions.\n\nWhat success looks like\n\n - Achieving and exceeding monthly pipeline and meeting creation targets (consistent 100–120% attainment).\n\n - Clear fluency in Dovetail’s mission, target personas, and product story by the end of onboarding.\n\n - Demonstrated ability to develop repeatable outbound processes and influence how the SDR function scales.\n\n - Seamless partnerships established across marketing, RevOps, and AE teams—measured through feedback and conversion metrics. Why Dovetail\n\n - Join at an inflection point: one of the first SDRs building the engine that fuels our next phase of enterprise growth.\n\n - Work directly with senior leadership to help shape our go-to-market strategy and outbound playbook.\n\n - Collaborate with a global, product-led, and design-savvy team who values authenticity, autonomy, and craftsmanship.\n\n - Competitive compensation, equity, and benefits in a high-growth scale-up environment.\n\n - Career Path: Clear progress path to AE or Growth roles for high performers, typically within 12–18 months.\n\n - Learning culture: Structured ramp-up with product certification, storytelling, and objection-handling training modules.\n\n - Metrics: Transparent weekly reporting cadence (e.g., meaningful conversations, opportunity conversion rate) to build a performance-driven, data-backed culture.\n\n - AI enablement: Exposure to best-in-class productivity enhancers (like Dovetail, Clay, and many others) to help maximize efficiency.\n\n\n\n\nWHY YOU'LL LOVE IT HERE\n\nWe hire smart people and look after them well! Here's the deal:\n\n📈 Equity for everyone. Competitive base salary plus options, so every builder is aligned on long-term impact.\n\n🏢 A place to do your best work, wherever you are. Our Sydney office is built for in-person first collaboration. Our US team runs on a flexible remote setup. Either way, you've got what you need.\n\n🤝 Built in connection. Join a Doveclub, bond with your team regularly, and celebrate the small wins, big milestones, and cultural moments with the whole company.\n\n📚 Learn and thrive. Flexible L&D and wellness benefits, choose between a generous $3000 L&D allowance, or up to $1000 on wellness.\n\n🌴 Time to recharge. Four weeks of accrued leave, floating public holidays, and gifted bonus Kit Kat days sprinkled throughout the year.\n\n🌍 Four weeks from anywhere. Up to four weeks a year doing your job from anywhere in the world. Split it up or use it all at once.\n\n🍼 Generous parental leave. We offer 20 weeks for primary caregivers, 12 weeks for secondary caregivers, plus return-to-work support.\n\n🎉 Four weeks at four years. Four years is a long time in tech, and we value loyalty. Take an additional four weeks off to reset and recharge.\n\n🩺 Stellar US benefits. Comprehensive health, dental, vision, 401(k), and more through Sequoia.\n\n\n\nAt Dovetail, we're building a place where every team member feels supported and valued. We celebrate individualism and want you to show up as your authentic self every day. It’s no secret that diversity builds the best teams, large or small, so we highly encourage applications from people who identify as part of an underrepresented group.\n\n\n\nOn AI: We expect candidates to already be embedding AI into their day-to-day work. We look for people who are thoughtful and pragmatic in how they use AI—knowing when to leverage it, how to direct it effectively, and how to apply it to improve the quality, speed, and impact of their work.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}}],"apiVersion":"1"}