Company description
At Elliptic, we believe cryptocurrency will play a huge role in the future of value transfer, and we care deeply about helping to build this future. In order for cryptocurrency to flourish, it’s important to prevent criminal abuse of the technology. Elliptic is the global leader in detecting, preventing, and pursuing criminal activity in cryptocurrencies. Our clients include the world’s leading cryptocurrency exchanges, financial institutions and government agencies.
Our unique platform gives us an unparalleled understanding of cryptocurrency capital flows, using a combination of network science and machine learning to aggregate and interpret vast quantities of transaction data. We provide anti-money laundering (AML) compliance software and investigative services to the leading participants in the cryptocurrency ecosystem. Customers rely on us to analyse more than $150bn of their transactions every month, and include cryptocurrency businesses, major financial institutions, and federal government agencies.
The company has a presence in London, UK, New York City, Singapore and Tokyo. We are backed by SBI Group, Albion VC, Octopus Ventures, SignalFire, Paladin Capital, Santander InnoVentures, and Digital Currency Group.
Are you passionate, enthusiastic, and looking for an opportunity to grow your career in sales? Are you looking for your next challenge in an emerging and exciting market? If yes then we want to hear from you!
The impact you will have:
You will join our global sales team reporting to our Regional Sales Director helping us win new customers across the Americas..
As a Mid-Market Sales Executive, you will become an expert in our products, how our customers use our tools and what makes Elliptic uniquely capable to solve their most complex challenges. With this knowledge, you’ll help our prospective customers understand how we can help protect them for the most complex crypto crimes in a scalable, efficient and highly automated manner.
You will manage the full sales cycle including sourcing and qualifying leads, prospecting, conducting demos, developing proposals, negotiating terms and closing business to ultimately deliver profitable revenue growth and exceed your targets.
You will be targeting Mid-Market businesses in the Crypto and Financial Services space. Regional banks, payments firms and crypto native companies are all within the ICP for this role. You will have some predefined accounts to target and you need to go out and help us find the next best fit.
This is an exciting opportunity for someone looking for a role where you can make an impact not just on the company you work for but also on the market you work in. Fascinating and challenging work is the norm - working at Elliptic is never boring!
What you’ll do:
Identify and open doors to Mid-Market prospective accounts across your territory
Own, build and implement scalable sales strategies for acquiring new accounts
Showcase our product to our prospects helping them understand how we can solve their challenges through tailored presentations and demos.
Manage all parts of the commercial discussions including negotiating terms and close the business as applicable.
Attend and travel to customer meetings and / or events where required
Use technologies like Hubspot, LinkedIN and other tools to help you achieve your goals and forecast accurately.
Meet and exceed quotas
Work cross-functionally to share feedback on how we can win more growth accounts in a sustainable and scalable manner.
You will be a great fit here if you:
You already work in the digital assets and/or adjacent segments and have a great network in the Crypto world.
Strong knowledge of financial services, capital markets and asset management sectors
Natural hunter
Are a self-starter, adaptable and comfortable with changing priorities and ambiguity.
Have a natural curiosity to learn more and dig into the why behind things independently
Use defined sales methodologies like MEDDICC or others in your deal management
Enjoy working with pace and energy, building team spirit and cultivating unity and commitment among the team but work well under a remote first environment.
Have an understanding of complex B2B sales methodologies
Used AI (Claude, ChatGPT) for lead generation, market research, territory mapping/planning etc.
Our ideal candidate has:
5+ years experience in the B2B Crypto, FinTech Sales, or SaaS world in an outbound sales role
Demonstrated track record of consistently hitting targets, building pipeline and winning customers through solution selling to large Enterprise accounts
Experience selling into the Americas market
Large network of contacts that operate in the Digital Asset space
Experience in sales cycles that range from 6 - 12 months and typically involve RFI/RFPs.
Understands how to sell to C-Suite and has a network to leverage off to facilitate introductions
A strong work ethic and an entrepreneur’s mindset. You’re comfortable creating value in a low structure environment while being agile and resilient
A genuine passion for the digital assets and the crypto economy
Uses AI tooling to achieve their mission and goal
Bonus Points for:
Background in the AML and or compliance space selling to Fintechs
Can speak any of the following languages: Spanish & Portuguese
Ultimately we are looking to hire those who want to be the future leaders in the industry, super intrigued by Crypto and have an awesome mindset to learn so if you don’t meet all the criteria still do apply!
Benefits:
Competitive salary
Holiday - 25 days
Health Insurance
401k
Collaborative, flexible and friendly environment: We understand that flexibility is the key to maintaining a healthy work-life balance, especially at the moment. We’re working remotely right now and are carefully considering our strategy for remote working in the longer term
Personal training budget
Home office budget
Ensuring that individuals of all backgrounds, orientations, and identities feel welcome at Elliptic is an ongoing priority for us. We really believe that diverse thinking, cultures, and experiences enable us to solve problems in new ways, benefiting both Elliptic and our customers.
No recruitment agencies please!
","descriptionPlain":"Company description\n\nAt Elliptic, we believe cryptocurrency will play a huge role in the future of value transfer, and we care deeply about helping to build this future. In order for cryptocurrency to flourish, it’s important to prevent criminal abuse of the technology. Elliptic is the global leader in detecting, preventing, and pursuing criminal activity in cryptocurrencies. Our clients include the world’s leading cryptocurrency exchanges, financial institutions and government agencies.\n\nOur unique platform gives us an unparalleled understanding of cryptocurrency capital flows, using a combination of network science and machine learning to aggregate and interpret vast quantities of transaction data. We provide anti-money laundering (AML) compliance software and investigative services to the leading participants in the cryptocurrency ecosystem. Customers rely on us to analyse more than $150bn of their transactions every month, and include cryptocurrency businesses, major financial institutions, and federal government agencies.\n\nThe company has a presence in London, UK, New York City, Singapore and Tokyo. We are backed by SBI Group, Albion VC, Octopus Ventures, SignalFire, Paladin Capital, Santander InnoVentures, and Digital Currency Group.\n\nAre you passionate, enthusiastic, and looking for an opportunity to grow your career in sales? Are you looking for your next challenge in an emerging and exciting market? If yes then we want to hear from you!\n\n \n\nThe impact you will have:\n\n \n\nYou will join our global sales team reporting to our Regional Sales Director helping us win new customers across the Americas..\n\n \n\nAs a Mid-Market Sales Executive, you will become an expert in our products, how our customers use our tools and what makes Elliptic uniquely capable to solve their most complex challenges. With this knowledge, you’ll help our prospective customers understand how we can help protect them for the most complex crypto crimes in a scalable, efficient and highly automated manner.\n\n \n\nYou will manage the full sales cycle including sourcing and qualifying leads, prospecting, conducting demos, developing proposals, negotiating terms and closing business to ultimately deliver profitable revenue growth and exceed your targets.\n\n \n\nYou will be targeting Mid-Market businesses in the Crypto and Financial Services space. Regional banks, payments firms and crypto native companies are all within the ICP for this role. You will have some predefined accounts to target and you need to go out and help us find the next best fit.\n\n \n\nThis is an exciting opportunity for someone looking for a role where you can make an impact not just on the company you work for but also on the market you work in. Fascinating and challenging work is the norm - working at Elliptic is never boring!\n\n\n\nWhat you’ll do:\n\n \n\n - Identify and open doors to Mid-Market prospective accounts across your territory\n\n - Own, build and implement scalable sales strategies for acquiring new accounts\n\n - Showcase our product to our prospects helping them understand how we can solve their challenges through tailored presentations and demos.\n\n - Manage all parts of the commercial discussions including negotiating terms and close the business as applicable.\n\n - Attend and travel to customer meetings and / or events where required\n\n - Use technologies like Hubspot, LinkedIN and other tools to help you achieve your goals and forecast accurately.\n\n - Meet and exceed quotas\n\n - Work cross-functionally to share feedback on how we can win more growth accounts in a sustainable and scalable manner.\n\n \n\nYou will be a great fit here if you:\n\n \n\n - You already work in the digital assets and/or adjacent segments and have a great network in the Crypto world.\n\n - Strong knowledge of financial services, capital markets and asset management sectors\n\n - Natural hunter\n\n - Are a self-starter, adaptable and comfortable with changing priorities and ambiguity.\n\n - Have a natural curiosity to learn more and dig into the why behind things independently\n\n - Use defined sales methodologies like MEDDICC or others in your deal management\n\n - Enjoy working with pace and energy, building team spirit and cultivating unity and commitment among the team but work well under a remote first environment.\n\n - Have an understanding of complex B2B sales methodologies\n\n - Used AI (Claude, ChatGPT) for lead generation, market research, territory mapping/planning etc.\n\n \n\nOur ideal candidate has:\n\n - 5+ years experience in the B2B Crypto, FinTech Sales, or SaaS world in an outbound sales role\n\n - Demonstrated track record of consistently hitting targets, building pipeline and winning customers through solution selling to large Enterprise accounts\n\n - Experience selling into the Americas market\n\n - Large network of contacts that operate in the Digital Asset space\n\n - Experience in sales cycles that range from 6 - 12 months and typically involve RFI/RFPs.\n\n - Understands how to sell to C-Suite and has a network to leverage off to facilitate introductions\n\n - A strong work ethic and an entrepreneur’s mindset. You’re comfortable creating value in a low structure environment while being agile and resilient\n\n - A genuine passion for the digital assets and the crypto economy\n\n - Uses AI tooling to achieve their mission and goal\n\n \n\nBonus Points for:\n\n \n\n - Background in the AML and or compliance space selling to Fintechs\n\n - Can speak any of the following languages: Spanish & Portuguese\n\n \n\nUltimately we are looking to hire those who want to be the future leaders in the industry, super intrigued by Crypto and have an awesome mindset to learn so if you don’t meet all the criteria still do apply!\n\nBenefits:\n\n - Competitive salary\n\n - Holiday - 25 days\n\n - Health Insurance\n\n - 401k\n\n - Collaborative, flexible and friendly environment: We understand that flexibility is the key to maintaining a healthy work-life balance, especially at the moment. We’re working remotely right now and are carefully considering our strategy for remote working in the longer term\n\n - Personal training budget\n\n - Home office budget\n\nEnsuring that individuals of all backgrounds, orientations, and identities feel welcome at Elliptic is an ongoing priority for us. We really believe that diverse thinking, cultures, and experiences enable us to solve problems in new ways, benefiting both Elliptic and our customers.\n\n \n\nNo recruitment agencies please!"},{"id":"b0a754b7-ce1b-4549-ab73-bd289a2ba527","title":"Customer Success Manager","department":"Customer Office","team":"Customer Success","employmentType":"FullTime","location":"London, United Kingdom","secondaryLocations":[],"publishedAt":"2026-10-30T17:20:17.945+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"London, United Kingdom","addressCountry":"United Kingdom","addressLocality":"London, United Kingdom"}},"jobUrl":"https://jobs.ashbyhq.com/elliptic/b0a754b7-ce1b-4549-ab73-bd289a2ba527","applyUrl":"https://jobs.ashbyhq.com/elliptic/b0a754b7-ce1b-4549-ab73-bd289a2ba527/application","descriptionHtml":"Are you a passionate, technical and enthusiastic Senior Customer Success Manager with a wealth of experience managing Enterprise customers in the payment and/or crypto industry? Are you looking for your next challenge in an emerging and exciting market? If yes then we want to hear from you!
The impact you will have:
You will join our global Commercial team, and champion uncovering and developing new commercial opportunities within our base of existing customers. As Customer Success Manager, you will be responsible for managing a nominated list of customers, mainly Enterprises. Your focus will be to drive profitable annual contract revenue contribution and increased market share from the Elliptic solution and service portfolio.
Working in partnership with the Customer Success team, you will manage the upsell sales cycle including identifying opportunities, qualifying, negotiating terms, developing custom proposals and closing upsells and renewals to ultimately deliver profitable revenue growth and >100% net account retention for those named accounts.
This is an exciting opportunity for an experienced and tech savvy individual looking for a role where you can make an impact not just on the company you work for but also on the market you work in. Fascinating and challenging work is the norm - working at Elliptic is never boring!
What you’ll do:
Build strong relationships with key stakeholders within your account base
Fully manage your customers throughout the various phases of the lifecycle from onboarding to renewal and expansion
Be the main point of contact for your accounts internally and externally
Analyze critical utilization data and assess renewal risk, proactively mitigating risk early on
Develop net new business through upsell and cross sell opportunities within your region
Build strategic customer account plans, and manage the commercial cycle independently and/or in collaboration with AEs
Discovery and scoping of high quality expansion opportunities within existing accounts
Convert customer needs and challenges into qualified opportunities
Develop custom proposals based on customer requirements
Conduct presentations such as QBRs, kickoff calls and product demos
Negotiate terms and renewals
Meet and exceed quarterly and annual quotas for your region and target customers
You will be a great fit here if you:
Have extensive Customer Success experience and can successfully manage, retain and lead expansion opportunities
Have experience in working with a broad set of customers across the region
Have experience creating and working with data flow diagrams of payment schemes and architecture
Can understand the customer’s business model, and how digital assets fit into their strategy
Have the ability to analyse customer usage and engagement data to identify trends and opportunities for additional services
Can manage difficult client relationships, such as churn or downsell conversation, and obtain the best outcome for both the company and our customers.
Can evaluate customer needs and preferences in relation to pricing, product terms and conditions to ensure that client requirements are addressed in commercial proposals
Have a collaborative mindset, and experience working with a larger account team, including Account Executives and Solutions Consultants
Address problems immediately and can work across functions to solve problems
Enjoy working with pace and energy, building team spirit and cultivating unity and commitment among the team
Have an understanding of complex B2B sales methodologies
Are flexible, adaptable and comfortable with changing priorities
Comfortable adopting AI tools to boost productivity, with a curiosity for new ways of working
Our ideal candidate has:
Solid Account Management experience selling SaaS solutions
Experience working with customers distributed across multiple countries/states
Strong relationship building skills, with track record of retention and generating net new business
Demonstrated track record of success and quota over achievement - top 10% performer at your last company
A collaborative mindset, and the ability to share the spotlight
A strong work ethic and an entrepreneur’s mindset. You’re comfortable creating value in a low structure environment while being agile and resilient
Interest and curiosity about digital assets and the crypto economy
Bonus Points for:
Understanding of AML/KYC and Forensics space, either in cryptocurrency or traditional financial environments
Payments and/or crypto experience
Familiar with compliance workflows
Experience selling SaaS solutions to Financial Services
Borderline obsession with emerging technology
> How we work:
Hybrid working and the option to work from almost anywhere for up to 90 days per year
£500 Remote working budget to set up your home office space
> Learning & Development:
$1,000 Learning & Development budget to use on anything (agreed with your manager) that contributes to your growth and development
> Vacation/ Leave:
Holidays: 25 days of annual leave + bank holidays
An extra day for your birthday
Enhanced parental leave: we provide eligible employees, regardless of gender or whether they become a parent by birth or adoption, 16 weeks fully-paid leave and leave.
> Benefits:
Private Health Insurance - we use Vitality!
Full access to Spill Mental Health Support
Life Assurance: we hope you will never need this - but our cover is for 4 times your salary to your beneficiaries
Cycle to Work Scheme
The Role:
As a Principal Solutions Consultant, you'll serve as a senior technical strategist and trusted advisor to Elliptic's largest and most complex partners, helping institutions adopt digital assets securely and with confidence.
What you will do:
Advise enterprise clients on risk, compliance, investigations, cyber-threat intelligence, and digital-asset management solutions.
Lead discovery and solution-design sessions, translating business goals, compliance requirements, and system architectures into tailored Elliptic solutions.
Lead technical and business validation during the sales cycle, creating and delivering compelling demos, proofs-of-concept, and executive presentations.
Provide hands-on technical guidance across API integrations, data-workflow design, architecture, troubleshooting, and best-practice implementation, supported by clear documentation.
Partner with regional commercial teams (Sales, Customer Success, GPRG, Intelligence, and Product Management) to guide customers through evaluation, onboarding, and adoption.
Bridge commercial and technical leadership by capturing and prioritising customer insights that inform product features, integrations, and go-to-market strategy.
Represent Elliptic at industry events and partner forums, demonstrating thought leadership in blockchain analytics, compliance, and crypto-risk management.
Mentor peers within the Solutions Consulting community, supporting complex deals and refining methodologies.
Shape global processes and automation initiatives that scale pre-sales and delivery excellence.
What You'll Bring
You are an experienced, customer-facing technologist who thrives on turning technical detail into business value, earning trust through expertise, and collaborating globally to deliver measurable outcomes in pre-sales and post-sales engagements.
Professional experience
Client-facing technical experience: 7+ years in client-facing technical roles such as Solution Architect or Sales Engineer in the blockchain analytics space.
Commercial engagements: experience leading commercial engagements with financial institutions, law enforcement agencies, or technology platforms in risk, compliance, investigations, or cyber-threat intelligence.
Regulatory awareness: understanding of the regulatory implications of implementing digital-asset programmes and solutions.
Strong technical foundation, including:
Full-stack software development.
Blockchain data structures, networking principles, Layer 1/Layer 2, and interoperability protocols.
Experience designing and integrating RESTful APIs, OpenAPI specifications, and cloud-based architectures.
Familiarity with IT and security protocols (TLS/SSL) and experience with data compliance, governance, and auditability.
Proficiency in SQL and comfort with data-visualisation or observability tools (e.g. Datadog, Kibana).
Skills and attributes
Storytelling and presentation: exceptional capability, confident and engaging with both technical and executive audiences.
Clarity: skilled at breaking down complexity and articulating clear, outcome-focused solutions.
Collaboration: a collaborative and empathetic communicator who earns trust across disciplines and cultures.
Commercial awareness: commercially astute, balancing customer needs with business priorities to deliver strategic wins.
Problem-solving: a natural problem-solver who thrives in ambiguity and finds creative, logical paths forward.
Entrepreneurial mindset: proactive, self-directed, and motivated to elevate those around you.
Security clearance: ability and willingness to undergo the U.S. government security-clearance process (TS/SCI).
Nice to Have
Relevant certifications (CISSP, CCSP, AWS Security), though proven practical impact matters most.
Understanding of payments, compliance, AML, and cryptocurrency ecosystems.
Ready to Take on a New Challenge in Enterprise Sales?
Are you a driven, energetic sales professional looking for your next big adventure? Do you thrive on taking ownership, unlocking strategic accounts, and closing complex, high-value deals in a fast-paced environment? Are you excited by cutting-edge technology in a dynamic industry, and motivated by the opportunity to make a measurable impact; not just on your career, but on the world?
If so, we want to hear from you. This role covers the Turkish market, so fluency in Turkish is essential.
Where You’ll Make an Impact:
As an Enterprise Account Executive, you’ll join our high-performing EMEA sales team, reporting to the Regional Sales Manager and VP EMEA. You'll take full ownership of your territory and become a trusted advisor to stakeholders across the Crypto and Financial Services landscape.
You’re not just here to sell, you’re here to transform how leading enterprises combat crypto crime with Elliptic’s industry-leading compliance and investigation solutions. You’ll gain deep product expertise and apply your understanding of evolving global and regional regulations to build compelling business cases that speak directly to our customers’ pain points.
This is an exciting opportunity for someone looking for a role where you can make an impact not just on the company you work for but also on the market you work in. Fascinating and challenging work is the norm - working at Elliptic is never boring!
What you will do:
Run the full enterprise sales cycle, from pipeline generation to deal closure, across a territory with massive potential and that has considerable inbound interest.
Proactively identify, engage, and convert strategic enterprise accounts (including pre-defined targets and new prospects).
Develop and execute multi-threaded sales strategies to engage diverse stakeholders (compliance, legal, risk, procurement, tech, C-level).
Handle 5-, 6- and 7-figure deal cycles with skill, creativity, and precision leveraging persuasion, influence, and value based selling techniques.
Drive account expansion through timely up-sell and cross-sell opportunities, maximizing value delivered to our customers.
Partner with global peers to collaborate on multi-region and strategic global accounts with long-term growth potential.
Collaborate with internal sales engineers, product experts, customer success, and marketing, as well as partner channels, to expand your reach and velocity.
Stay ahead of industry shifts and translate emerging challenges into opportunities for Elliptic’s solution suite.
Represent Elliptic at key industry events and conferences to strengthen relationships and identify new prospects.
Be an ambassador of the Elliptic brand, living our values of curiosity, trust, and action in every interaction.
What you will achieve in the first 6 months:
Completed Elliptic's product certifications and onboarding processes.
Mapped your territory, identified your top 20 target accounts, and built a qualified pipeline of at least 3x your quarterly quota through a combination of inbound, outbound, and partner-sourced opportunities.
Identified upsell or cross-sell motion in an existing Elliptic account in your territory and have it actively in play to build a qualified pipeline of at least 2x of your quarterly quota through proactive whitespace mapping and engagement in collaboration with the Customer Success Managers.
Run complete discovery cycles with at least 10 enterprise prospects, using the Value Pyramid to connect client pain points to our solutions, applying MEDDPPICC to qualify or disqualify with confidence, and have a clear view of what you're walking away from and why.
Progressed at least 2 opportunities to late-stage negotiation and closed your first deal, demonstrating you can manage the full enterprise cycle from initial engagement through legal and procurement.
Built multi-threaded relationships across your strategic accounts - compliance, risk, and C-suite - not just a single champion per account.
Earned a reputation internally with your SE, CS, marketing, and partner team as a well-prepared, collaborative account owner who closes the loop and uses internal resources without wasting them.
You will be a great fit here if you are:
A driven, tenacious “hunter” who thrives on owning their number and finding creative ways to exceed it.
Experienced in B2B enterprise SaaS and/or DaaS sales within RegTech, FinTech, and/or Crypto.
A proven track record of consistently closing successful enterprise deals across multiple years and companies.
Comfortable leading complex, long-cycle and large deals involving multiple stakeholders, but also agile enough to take on quick-close 5-figure deals.
Commercially curious, you ask smart questions, seek to understand the \"why\" behind a customer’s problems, and use those insights to tailor impactful solutions.
Confident, consultative, and persuasive, able to build strong stakeholder relationships at all levels, from mid-level managers to C-suites.
A collaborative team player, independent yet never a “lone wolf.” You value and engage support from your pack.
Agile, resourceful, and fearless, you see opportunity where others see blockers and know how to create inroads where none appear to exist.
Willingness to travel to customers and industry events and conduct business face to face.
Our ideal candidate has:
Fluency in Turkish (written and spoken) is essential, along with professional proficiency in English.
Excellent oral and written communication skills and the ability to establish meaningful relationships with C-suite and executive stakeholders.
Technical acumen with the ability to establish credibility with technical decision makers.
Driven and solutions-oriented: you know how to navigate roadblocks and keep deals moving forward.
Familiarity with the MEDDPPICC methodology and Value Based Selling.
Proficiency in CRM systems (HubSpot or similar), LLMs and other AI-driven prospecting and work efficiency tools.
Passionate about generative AI and excited to help customers navigate a rapidly evolving industry.
Bonus Points for:
An existing network of connections across the Banking, Financial Services, and Insurance (BFSI) space.
Additional languages beyond Turkish and English such as fluency in French, Spanish, or Italian.
A proven use case and understanding of agentic AI is a strong plus.
Ultimately we are looking to hire those who want to be the future leaders in the industry, super intrigued by Crypto and have an awesome mindset to learn so if you don’t meet all the criteria still do apply!
Benefits:
Competitive salary
Share Options
Holiday - 25 days
Private Health Insurance
Collaborative, flexible and friendly environment: We understand that flexibility is the key to maintaining a healthy work-life balance.
Social events, which include regular team lunch on us, quarterly full day events and an annual company 3-day event - this year these are taking place virtually
Personal training budget & LinkedIn Learning subscription
We know Diversity and Inclusion is much deeper than just hiring, but it’s important for us to mention it here. We welcome and embrace individuals of all backgrounds and identities at Elliptic, and this is an ongoing priority for us. We know incredible people don’t all think in the same way. We want to be challenged every day. We believe our diverse team of individuals underpins this by bringing creative thinking and innovation to Elliptic every day. We are committed to creating a diverse, inclusive and equitable workplace, so we welcome applications from everyone, even if you may not think you fit all of the requirements of our roles. We foster an environment of psychological safety, where everyone feels comfortable to bring their whole self to work.
","descriptionPlain":"Ready to Take on a New Challenge in Enterprise Sales?\n\nAre you a driven, energetic sales professional looking for your next big adventure? Do you thrive on taking ownership, unlocking strategic accounts, and closing complex, high-value deals in a fast-paced environment? Are you excited by cutting-edge technology in a dynamic industry, and motivated by the opportunity to make a measurable impact; not just on your career, but on the world?\n\n \n\nIf so, we want to hear from you. This role covers the Turkish market, so fluency in Turkish is essential.\n\n \n\nWhere You’ll Make an Impact:\n\n - As an Enterprise Account Executive, you’ll join our high-performing EMEA sales team, reporting to the Regional Sales Manager and VP EMEA. You'll take full ownership of your territory and become a trusted advisor to stakeholders across the Crypto and Financial Services landscape.\n\n - You’re not just here to sell, you’re here to transform how leading enterprises combat crypto crime with Elliptic’s industry-leading compliance and investigation solutions. You’ll gain deep product expertise and apply your understanding of evolving global and regional regulations to build compelling business cases that speak directly to our customers’ pain points.\n\n \n\nThis is an exciting opportunity for someone looking for a role where you can make an impact not just on the company you work for but also on the market you work in. Fascinating and challenging work is the norm - working at Elliptic is never boring!\n\n \n\nWhat you will do:\n\n - Run the full enterprise sales cycle, from pipeline generation to deal closure, across a territory with massive potential and that has considerable inbound interest.\n\n - Proactively identify, engage, and convert strategic enterprise accounts (including pre-defined targets and new prospects).\n\n - Develop and execute multi-threaded sales strategies to engage diverse stakeholders (compliance, legal, risk, procurement, tech, C-level).\n\n - Handle 5-, 6- and 7-figure deal cycles with skill, creativity, and precision leveraging persuasion, influence, and value based selling techniques.\n\n - Drive account expansion through timely up-sell and cross-sell opportunities, maximizing value delivered to our customers.\n\n - Partner with global peers to collaborate on multi-region and strategic global accounts with long-term growth potential.\n\n - Collaborate with internal sales engineers, product experts, customer success, and marketing, as well as partner channels, to expand your reach and velocity.\n\n - Stay ahead of industry shifts and translate emerging challenges into opportunities for Elliptic’s solution suite.\n\n - Represent Elliptic at key industry events and conferences to strengthen relationships and identify new prospects.\n\n - Be an ambassador of the Elliptic brand, living our values of curiosity, trust, and action in every interaction.\n\n \n\nWhat you will achieve in the first 6 months:\n\n - Completed Elliptic's product certifications and onboarding processes.\n\n - Mapped your territory, identified your top 20 target accounts, and built a qualified pipeline of at least 3x your quarterly quota through a combination of inbound, outbound, and partner-sourced opportunities.\n\n - Identified upsell or cross-sell motion in an existing Elliptic account in your territory and have it actively in play to build a qualified pipeline of at least 2x of your quarterly quota through proactive whitespace mapping and engagement in collaboration with the Customer Success Managers.\n\n - Run complete discovery cycles with at least 10 enterprise prospects, using the Value Pyramid to connect client pain points to our solutions, applying MEDDPPICC to qualify or disqualify with confidence, and have a clear view of what you're walking away from and why.\n\n - Progressed at least 2 opportunities to late-stage negotiation and closed your first deal, demonstrating you can manage the full enterprise cycle from initial engagement through legal and procurement.\n\n - Built multi-threaded relationships across your strategic accounts - compliance, risk, and C-suite - not just a single champion per account.\n\n - Earned a reputation internally with your SE, CS, marketing, and partner team as a well-prepared, collaborative account owner who closes the loop and uses internal resources without wasting them.\n\n \n\nYou will be a great fit here if you are:\n\n - A driven, tenacious “hunter” who thrives on owning their number and finding creative ways to exceed it.\n\n - Experienced in B2B enterprise SaaS and/or DaaS sales within RegTech, FinTech, and/or Crypto.\n\n - A proven track record of consistently closing successful enterprise deals across multiple years and companies.\n\n - Comfortable leading complex, long-cycle and large deals involving multiple stakeholders, but also agile enough to take on quick-close 5-figure deals.\n\n - Commercially curious, you ask smart questions, seek to understand the \"why\" behind a customer’s problems, and use those insights to tailor impactful solutions.\n\n - Confident, consultative, and persuasive, able to build strong stakeholder relationships at all levels, from mid-level managers to C-suites.\n\n - A collaborative team player, independent yet never a “lone wolf.” You value and engage support from your pack.\n\n - Agile, resourceful, and fearless, you see opportunity where others see blockers and know how to create inroads where none appear to exist.\n\n - Willingness to travel to customers and industry events and conduct business face to face.\n\n \n\nOur ideal candidate has:\n\n - Fluency in Turkish (written and spoken) is essential, along with professional proficiency in English.\n\n - Excellent oral and written communication skills and the ability to establish meaningful relationships with C-suite and executive stakeholders.\n\n - Technical acumen with the ability to establish credibility with technical decision makers.\n\n - Driven and solutions-oriented: you know how to navigate roadblocks and keep deals moving forward.\n\n - Familiarity with the MEDDPPICC methodology and Value Based Selling.\n\n - Proficiency in CRM systems (HubSpot or similar), LLMs and other AI-driven prospecting and work efficiency tools.\n\n - Passionate about generative AI and excited to help customers navigate a rapidly evolving industry.\n\n \n\nBonus Points for:\n\n - An existing network of connections across the Banking, Financial Services, and Insurance (BFSI) space.\n\n - Additional languages beyond Turkish and English such as fluency in French, Spanish, or Italian.\n\n - A proven use case and understanding of agentic AI is a strong plus.\n\n \n\nUltimately we are looking to hire those who want to be the future leaders in the industry, super intrigued by Crypto and have an awesome mindset to learn so if you don’t meet all the criteria still do apply!\n\nBenefits:\n\n - Competitive salary\n\n - Share Options\n\n - Holiday - 25 days\n\n - Private Health Insurance\n\n - Collaborative, flexible and friendly environment: We understand that flexibility is the key to maintaining a healthy work-life balance.\n\n - Social events, which include regular team lunch on us, quarterly full day events and an annual company 3-day event - this year these are taking place virtually\n\n - Personal training budget & LinkedIn Learning subscription\n\nWe know Diversity and Inclusion is much deeper than just hiring, but it’s important for us to mention it here. We welcome and embrace individuals of all backgrounds and identities at Elliptic, and this is an ongoing priority for us. We know incredible people don’t all think in the same way. We want to be challenged every day. We believe our diverse team of individuals underpins this by bringing creative thinking and innovation to Elliptic every day. We are committed to creating a diverse, inclusive and equitable workplace, so we welcome applications from everyone, even if you may not think you fit all of the requirements of our roles. We foster an environment of psychological safety, where everyone feels comfortable to bring their whole self to work."},{"id":"6db53b36-8b12-4174-b679-e735f26091ae","title":"Enterprise Account Executive - German Speaking","department":"Sales","team":"Sales","employmentType":"FullTime","location":"Frankfurt","secondaryLocations":[],"publishedAt":"2026-10-19T11:30:48.468+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Hesse","addressCountry":"Germany","addressLocality":"Frankfurt"}},"jobUrl":"https://jobs.ashbyhq.com/elliptic/6db53b36-8b12-4174-b679-e735f26091ae","applyUrl":"https://jobs.ashbyhq.com/elliptic/6db53b36-8b12-4174-b679-e735f26091ae/application","descriptionHtml":"Ready to Take on a New Challenge in Enterprise Sales?
Are you a driven, energetic sales professional looking for your next big adventure? Do you thrive on taking ownership, unlocking strategic accounts, and closing complex, high-value deals in a fast-paced environment? Are you excited by cutting-edge technology in a dynamic industry, and motivated by the opportunity to make a measurable impact; not just on your career, but on the world?
If so, we want to hear from you.
Where You’ll Make an Impact:
As an Enterprise Account Executive, you’ll join our high-performing EMEA sales team, reporting to the Regional Sales Manager and VP EMEA. You'll take full ownership of your territory and become a trusted advisor to stakeholders across the Crypto and Financial Services landscape.
You’re not just here to sell, you’re here to transform how leading enterprises combat crypto crime with Elliptic’s industry-leading compliance and investigation solutions. You’ll gain deep product expertise and apply your understanding of evolving global and regional regulations to build compelling business cases that speak directly to our customers’ pain points.
This is an exciting opportunity for someone looking for a role where you can make an impact not just on the company you work for but also on the market you work in. Fascinating and challenging work is the norm - working at Elliptic is never boring!
What you will do:
Run the full enterprise sales cycle, from pipeline generation to deal closure, across a territory with massive potential and that has considerable inbound interest.
Proactively identify, engage, and convert strategic enterprise accounts (including pre-defined targets and new prospects).
Develop and execute multi-threaded sales strategies to engage diverse stakeholders (compliance, legal, risk, procurement, tech, C-level).
Handle 5-, 6- and 7-figure deal cycles with skill, creativity, and precision leveraging persuasion, influence, and value based selling techniques.
Drive account expansion through timely up-sell and cross-sell opportunities, maximizing value delivered to our customers.
Partner with global peers to collaborate on multi-region and strategic global accounts with long-term growth potential.
Collaborate with internal sales engineers, product experts, customer success, and marketing, as well as partner channels, to expand your reach and velocity.
Stay ahead of industry shifts and translate emerging challenges into opportunities for Elliptic’s solution suite.
Represent Elliptic at key industry events and conferences to strengthen relationships and identify new prospects.
Be an ambassador of the Elliptic brand, living our values of curiosity, trust, and action in every interaction.
What you will achieve in the first 6 months:
Completed Elliptic's product certifications and onboarding processes.
Mapped your territory, identified your top 20 target accounts, and built a qualified pipeline of at least 3x your quarterly quota through a combination of inbound, outbound, and partner-sourced opportunities.
Identified upsell or cross-sell motion in an existing Elliptic account in your territory and have it actively in play to build a qualified pipeline of at least 2x of your quarterly quota through proactive whitespace mapping and engagement in collaboration with the Customer Success Managers.
Run complete discovery cycles with at least 10 enterprise prospects, using the Value Pyramid to connect client pain points to our solutions, applying MEDDPPICC to qualify or disqualify with confidence, and have a clear view of what you're walking away from and why.
Progressed at least 2 opportunities to late-stage negotiation and closed your first deal, demonstrating you can manage the full enterprise cycle from initial engagement through legal and procurement.
Built multi-threaded relationships across your strategic accounts - compliance, risk, and C-suite - not just a single champion per account.
Earned a reputation internally with your SE, CS, marketing, and partner team as a well-prepared, collaborative account owner who closes the loop and uses internal resources without wasting them.
You will be a great fit here if you are:
A driven, tenacious “hunter” who thrives on owning their number and finding creative ways to exceed it.
Experienced in B2B enterprise SaaS and/or DaaS sales within RegTech, FinTech, and/or Crypto.
A proven track record of consistently closing successful enterprise deals across multiple years and companies.
Comfortable leading complex, long-cycle and large deals involving multiple stakeholders, but also agile enough to take on quick-close 5-figure deals.
Commercially curious, you ask smart questions, seek to understand the \"why\" behind a customer’s problems, and use those insights to tailor impactful solutions.
Confident, consultative, and persuasive, able to build strong stakeholder relationships at all levels, from mid-level managers to C-suites.
A collaborative team player, independent yet never a “lone wolf.” You value and engage support from your pack.
Agile, resourceful, and fearless, you see opportunity where others see blockers and know how to create inroads where none appear to exist.
Willingness to travel to customers and industry events and conduct business face to face.
Our ideal candidate has:
Excellent oral and written communication skills and the ability to establish meaningful relationships with C-suite and executive stakeholders.
Technical acumen with the ability to establish credibility with technical decision makers.
Driven and solutions-oriented: you know how to navigate roadblocks and keep deals moving forward.
Familiarity with the MEDDPPICC methodology and Value Based Selling.
Proficiency in CRM systems (HubSpot or similar), LLMs and other AI-driven prospecting and work efficiency tools.
Passionate about generative AI and excited to help customers navigate a rapidly evolving industry.
Bonus Points for:
An existing network of connections across the Banking, Financial Services, and Insurance (BFSI) space.
Fluency in French, German, Spanish, or Italian.
A proven use case and understanding of agentic AI is a strong plus.
Ultimately we are looking to hire those who want to be the future leaders in the industry, super intrigued by Crypto and have an awesome mindset to learn so if you don’t meet all the criteria still do apply!
Benefits:
Competitive salary
Share Options
Holiday - 25 days
Private Health Insurance
Collaborative, flexible and friendly environment: We understand that flexibility is the key to maintaining a healthy work-life balance.
Social events, which include regular team lunch on us, quarterly full day events and an annual company 3-day event - this year these are taking place virtually
Personal training budget & LinkedIn Learning subscription
We know Diversity and Inclusion is much deeper than just hiring, but it’s important for us to mention it here. We welcome and embrace individuals of all backgrounds and identities at Elliptic, and this is an ongoing priority for us. We know incredible people don’t all think in the same way. We want to be challenged every day. We believe our diverse team of individuals underpins this by bringing creative thinking and innovation to Elliptic every day. We are committed to creating a diverse, inclusive and equitable workplace, so we welcome applications from everyone, even if you may not think you fit all of the requirements of our roles. We foster an environment of psychological safety, where everyone feels comfortable to bring their whole self to work.
","descriptionPlain":"Ready to Take on a New Challenge in Enterprise Sales?\n\nAre you a driven, energetic sales professional looking for your next big adventure? Do you thrive on taking ownership, unlocking strategic accounts, and closing complex, high-value deals in a fast-paced environment? Are you excited by cutting-edge technology in a dynamic industry, and motivated by the opportunity to make a measurable impact; not just on your career, but on the world?\n\n\n\nIf so, we want to hear from you.\n\n\n\nWhere You’ll Make an Impact:\n\n - As an Enterprise Account Executive, you’ll join our high-performing EMEA sales team, reporting to the Regional Sales Manager and VP EMEA. You'll take full ownership of your territory and become a trusted advisor to stakeholders across the Crypto and Financial Services landscape.\n\n - You’re not just here to sell, you’re here to transform how leading enterprises combat crypto crime with Elliptic’s industry-leading compliance and investigation solutions. You’ll gain deep product expertise and apply your understanding of evolving global and regional regulations to build compelling business cases that speak directly to our customers’ pain points.\n\n\n\nThis is an exciting opportunity for someone looking for a role where you can make an impact not just on the company you work for but also on the market you work in. Fascinating and challenging work is the norm - working at Elliptic is never boring!\n\n\n\nWhat you will do:\n\n - Run the full enterprise sales cycle, from pipeline generation to deal closure, across a territory with massive potential and that has considerable inbound interest.\n\n - Proactively identify, engage, and convert strategic enterprise accounts (including pre-defined targets and new prospects).\n\n - Develop and execute multi-threaded sales strategies to engage diverse stakeholders (compliance, legal, risk, procurement, tech, C-level).\n\n - Handle 5-, 6- and 7-figure deal cycles with skill, creativity, and precision leveraging persuasion, influence, and value based selling techniques.\n\n - Drive account expansion through timely up-sell and cross-sell opportunities, maximizing value delivered to our customers.\n\n - Partner with global peers to collaborate on multi-region and strategic global accounts with long-term growth potential.\n\n - Collaborate with internal sales engineers, product experts, customer success, and marketing, as well as partner channels, to expand your reach and velocity.\n\n - Stay ahead of industry shifts and translate emerging challenges into opportunities for Elliptic’s solution suite.\n\n - Represent Elliptic at key industry events and conferences to strengthen relationships and identify new prospects.\n\n - Be an ambassador of the Elliptic brand, living our values of curiosity, trust, and action in every interaction.\n\n\n\nWhat you will achieve in the first 6 months:\n\n - Completed Elliptic's product certifications and onboarding processes.\n\n - Mapped your territory, identified your top 20 target accounts, and built a qualified pipeline of at least 3x your quarterly quota through a combination of inbound, outbound, and partner-sourced opportunities.\n\n - Identified upsell or cross-sell motion in an existing Elliptic account in your territory and have it actively in play to build a qualified pipeline of at least 2x of your quarterly quota through proactive whitespace mapping and engagement in collaboration with the Customer Success Managers.\n\n - Run complete discovery cycles with at least 10 enterprise prospects, using the Value Pyramid to connect client pain points to our solutions, applying MEDDPPICC to qualify or disqualify with confidence, and have a clear view of what you're walking away from and why.\n\n - Progressed at least 2 opportunities to late-stage negotiation and closed your first deal, demonstrating you can manage the full enterprise cycle from initial engagement through legal and procurement.\n\n - Built multi-threaded relationships across your strategic accounts - compliance, risk, and C-suite - not just a single champion per account.\n\n - Earned a reputation internally with your SE, CS, marketing, and partner team as a well-prepared, collaborative account owner who closes the loop and uses internal resources without wasting them.\n\n\n\nYou will be a great fit here if you are:\n\n - A driven, tenacious “hunter” who thrives on owning their number and finding creative ways to exceed it.\n\n - Experienced in B2B enterprise SaaS and/or DaaS sales within RegTech, FinTech, and/or Crypto.\n\n - A proven track record of consistently closing successful enterprise deals across multiple years and companies.\n\n - Comfortable leading complex, long-cycle and large deals involving multiple stakeholders, but also agile enough to take on quick-close 5-figure deals.\n\n - Commercially curious, you ask smart questions, seek to understand the \"why\" behind a customer’s problems, and use those insights to tailor impactful solutions.\n\n - Confident, consultative, and persuasive, able to build strong stakeholder relationships at all levels, from mid-level managers to C-suites.\n\n - A collaborative team player, independent yet never a “lone wolf.” You value and engage support from your pack.\n\n - Agile, resourceful, and fearless, you see opportunity where others see blockers and know how to create inroads where none appear to exist.\n\n - Willingness to travel to customers and industry events and conduct business face to face.\n\n\n\nOur ideal candidate has:\n\n - Excellent oral and written communication skills and the ability to establish meaningful relationships with C-suite and executive stakeholders.\n\n - Technical acumen with the ability to establish credibility with technical decision makers.\n\n - Driven and solutions-oriented: you know how to navigate roadblocks and keep deals moving forward.\n\n - Familiarity with the MEDDPPICC methodology and Value Based Selling.\n\n - Proficiency in CRM systems (HubSpot or similar), LLMs and other AI-driven prospecting and work efficiency tools.\n\n - Passionate about generative AI and excited to help customers navigate a rapidly evolving industry.\n\n\n\nBonus Points for:\n\n - An existing network of connections across the Banking, Financial Services, and Insurance (BFSI) space.\n\n - Fluency in French, German, Spanish, or Italian.\n\n - A proven use case and understanding of agentic AI is a strong plus.\n\n\n\nUltimately we are looking to hire those who want to be the future leaders in the industry, super intrigued by Crypto and have an awesome mindset to learn so if you don’t meet all the criteria still do apply!\n\nBenefits:\n\n - Competitive salary\n\n - Share Options\n\n - Holiday - 25 days\n\n - Private Health Insurance\n\n - Collaborative, flexible and friendly environment: We understand that flexibility is the key to maintaining a healthy work-life balance.\n\n - Social events, which include regular team lunch on us, quarterly full day events and an annual company 3-day event - this year these are taking place virtually\n\n - Personal training budget & LinkedIn Learning subscription\n\nWe know Diversity and Inclusion is much deeper than just hiring, but it’s important for us to mention it here. We welcome and embrace individuals of all backgrounds and identities at Elliptic, and this is an ongoing priority for us. We know incredible people don’t all think in the same way. We want to be challenged every day. We believe our diverse team of individuals underpins this by bringing creative thinking and innovation to Elliptic every day. We are committed to creating a diverse, inclusive and equitable workplace, so we welcome applications from everyone, even if you may not think you fit all of the requirements of our roles. We foster an environment of psychological safety, where everyone feels comfortable to bring their whole self to work."},{"id":"1dfda8b8-d504-4cf6-b733-ffe3b1f5ca44","title":"Mid-Market Customer Success Manager ","department":"Customer Office","team":"Customer Success","employmentType":"FullTime","location":"New York, United States","secondaryLocations":[],"publishedAt":"2026-05-13T12:08:00.782+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York "}},"jobUrl":"https://jobs.ashbyhq.com/elliptic/1dfda8b8-d504-4cf6-b733-ffe3b1f5ca44","applyUrl":"https://jobs.ashbyhq.com/elliptic/1dfda8b8-d504-4cf6-b733-ffe3b1f5ca44/application","descriptionHtml":"Company description
As digital assets and cryptocurrency become more widely adopted every day, our products are essential to ensure cryptocurrency is safe and accessible to all. Our solutions help to prevent financial crime and allow cryptocurrencies to be used for good. Our products are used by some of the world’s leading cryptocurrency exchanges, financial institutions and government agencies to screen over $1 billion of transactions every single week.
Elliptic is backed by some of the top VCs: SBI Group, Albion VC, Octopus Ventures, SignalFire, Paladin Capital, Santander InnoVentures, and Digital Currency Group, and we have grown globally with teams in the UK, USA, Singapore and Tokyo.
To achieve our mission, we depend on our incredible team of Elliptites. Our values are reflected in everything we do and every decision we make, both internally and outwardly to our customers. We actively encourage Elliptities to challenge the status quo and allow the freedom to innovate and learn every day. We encourage new ideas and learning, whether that’s through collaboration, our curiosity sessions, or utilising your professional development budget - personal growth is important to us all.
Are you a proactive and customer-centric professional with experience in managing SaaS renewals? Are you looking for your next challenge in a dynamic and emerging market? If yes, we want to hear from you!
The Impact You Will Have:
As a Customer Success Manager for the Mid‑Market segment, you will play a critical role in driving the success of a strategic set of customers across the Americas. This segment includes accounts of different ICPs, each with complex needs, multiple stakeholders, and higher expectations for personalized partnership.
You’ll act as a trusted advisor and primary advocate for your customers, ensuring they continuously see measurable value from Elliptic’s solutions. Your focus will be on strategic retention, risk mitigation, and expansion - working closely with customers to align our platform capabilities to their evolving compliance and operational goals.
This role combines business strategy, product depth, and relationship management. In one week you might be running a business review with a key client, collaborating with Product to refine a workflow that drives adoption, and shaping a renewal or expansion plan that reinforces long‑term partnership value.
Through thoughtful engagement, data‑driven insights, and proactive stakeholder management, you will ensure that each customer not only renews but continues to grow with us - deepening their usage, expanding across portfolios, and becoming advocates for Elliptic in the cryptocurrency and compliance ecosystem.
What you’ll do:
Own the health, retention, and expansion pipeline across your mid‑market portfolio, tracking customer performance, engagement, and satisfaction to proactively mitigate risk and uncover opportunities for growth.
Serve as the strategic point of contact for your in‑region customers - building strong relationships with both operational and executive stakeholders, guiding them toward best practices, and ensuring their ongoing success with Elliptic.
Develop and maintain structured account plans for key customers, articulating goals, success metrics, and long‑term strategies to drive adoption, value realization, and renewal readiness.
Monitor customer usage and health trends, identifying early warning signals for churn and implementing proactive actions to improve adoption or address barriers to success.
Lead renewal cycles end‑to‑end, maintaining an accurate retention pipeline, forecasting risk, and negotiating commercial terms that align customer needs with Elliptic’s business objectives.
Identify and champion expansion opportunities, partnering with Product to position additional solutions that address emerging customer goals or new business lines.
Run strategic business reviews and success discussions that demonstrate ROI, strengthen executive alignment, and reinforce Elliptic’s value as a trusted long‑term partner.
Collaborate cross‑functionally with Sales, Product, Solutions, and Marketing to share customer insights, influence roadmap decisions, and drive continuous improvement in the customer journey.
Contribute to global customer success strategy, providing feedback on mid‑market processes, tools, and programs to support scalable yet personalized engagement.
Take a strategic, consultative approach to Customer Success, building long-term partnerships that deliver measurable value.
Enjoy developing strong relationships with multiple stakeholder levels, from analysts to executives, and tailor your communication to influence effectively.
Thrive on solving complex challenges, using curiosity and creativity to understand customer needs and strengthen loyalty.
Are driven by outcomes and motivated to make a tangible impact on customer retention, engagement, and growth.
Collaborate seamlessly across functions, ensuring that customers experience a unified and consistent Elliptic journey.
Excel in fast-moving, evolving environments, balancing tactical execution with strategic, long-term thinking.
Are confident leading conversations around success planning, value realization, and strategic direction - not just tactical support.
Bring a calm, professional, and empathetic presence to risk, escalation, or conflict situations.
Fluent in the use of AI‑based productivity, customer engagement, and analytics tools to streamline operations and improve client outcomes.
Are proactive, organized, and self-directed, comfortable working autonomously while contributing to the evolution of our global playbooks.
Our Ideal Candidate Has
Proven experience in Customer Success, Account Management, or Renewals within a B2B SaaS environment, managing mid-market customers with complex workflows or integrations.
Strong understanding of retention and renewal strategy, with a track record of forecasting pipelines accurately and mitigating churn risk.
Demonstrated ability to identify and drive expansion opportunities, aligning customer goals with measurable business outcomes.
Solid technical and product fluency, able to translate capabilities and insights into business value for customers.
Experience conducting strategic business reviews and delivering executive-level presentations that tell a clear value story.
Confidence using customer data, health scores, and analytics to identify trends, risks, and opportunities for growth.
Excellent organizational skills with the ability to manage multiple projects, renewals, and stakeholder relationships concurrently.
A commercial mindset, comfortable negotiating and balancing customer needs with company objectives.
Experience working collaboratively in a global, cross-functional environment, contributing insights that shape regional and global strategy.
Bonus Points for:
Spanish speaker
Knowledge or experience in AML, particularly within crypto or financial services.
Familiarity with blockchain, Web3, or digital assets.
An interest in public speaking and representing the company at industry events.
How we work:
Hybrid working: The option to work from almost anywhere for up to 90 days per year.
Remote Work Budget: $650 budget to set up your home office space.
Learning & Development:
L&D Budget: $1,000 annual Learning & Development budget to use on anything (agreed with your manager) that contributes to your growth and development.
Vacation / Leave:
Holidays: 25 days of annual leave + US Public Holidays.
Birthday Leave: An extra day off for your birthday.
Enhanced Parental Leave: We provide eligible employees, regardless of gender or whether they become a parent by birth or adoption, 16 weeks fully-paid leave.
Benefits:
Healthcare: Comprehensive medical, dental, and vision coverage through a range of providers (including Tufts, Kaiser, Aetna, UHC, and Blue Shield of CA) with generous premium contributions for you and your dependents.
401k: Company match included.
Mental Health: Full access to Spill mental health support.
We know Diversity and Inclusion is much deeper than just hiring, but it’s important for us to mention it here. We welcome and embrace individuals of all backgrounds and identities at Elliptic, and this is an ongoing priority for us. We know incredible people don’t all think in the same way. We want to be challenged every day. We believe our diverse team of individuals underpins this by bringing creative thinking and innovation to Elliptic every day. We are committed to creating a diverse, inclusive and equitable workplace, so we welcome applications from everyone, even if you may not think you fit all of the requirements of our roles. We foster an environment of psychological safety, where everyone feels comfortable to bring their whole self to work.
No recruitment agencies please!
","descriptionPlain":"Company description\n\nAs digital assets and cryptocurrency become more widely adopted every day, our products are essential to ensure cryptocurrency is safe and accessible to all. Our solutions help to prevent financial crime and allow cryptocurrencies to be used for good. Our products are used by some of the world’s leading cryptocurrency exchanges, financial institutions and government agencies to screen over $1 billion of transactions every single week.\n\n\n\nElliptic is backed by some of the top VCs: SBI Group, Albion VC, Octopus Ventures, SignalFire, Paladin Capital, Santander InnoVentures, and Digital Currency Group, and we have grown globally with teams in the UK, USA, Singapore and Tokyo.\n\n\n\nTo achieve our mission, we depend on our incredible team of Elliptites. Our values https://www.elliptic.co/life-at-elliptic are reflected in everything we do and every decision we make, both internally and outwardly to our customers. We actively encourage Elliptities to challenge the status quo and allow the freedom to innovate and learn every day. We encourage new ideas and learning, whether that’s through collaboration, our curiosity sessions, or utilising your professional development budget - personal growth is important to us all.\n\nAre you a proactive and customer-centric professional with experience in managing SaaS renewals? Are you looking for your next challenge in a dynamic and emerging market? If yes, we want to hear from you!\n\n\n\nThe Impact You Will Have:\n\nAs a Customer Success Manager for the Mid‑Market segment, you will play a critical role in driving the success of a strategic set of customers across the Americas. This segment includes accounts of different ICPs, each with complex needs, multiple stakeholders, and higher expectations for personalized partnership.\n\nYou’ll act as a trusted advisor and primary advocate for your customers, ensuring they continuously see measurable value from Elliptic’s solutions. Your focus will be on strategic retention, risk mitigation, and expansion - working closely with customers to align our platform capabilities to their evolving compliance and operational goals.\n\nThis role combines business strategy, product depth, and relationship management. In one week you might be running a business review with a key client, collaborating with Product to refine a workflow that drives adoption, and shaping a renewal or expansion plan that reinforces long‑term partnership value.\n\nThrough thoughtful engagement, data‑driven insights, and proactive stakeholder management, you will ensure that each customer not only renews but continues to grow with us - deepening their usage, expanding across portfolios, and becoming advocates for Elliptic in the cryptocurrency and compliance ecosystem.\n\nWhat you’ll do:\n\n\n\n - Own the health, retention, and expansion pipeline across your mid‑market portfolio, tracking customer performance, engagement, and satisfaction to proactively mitigate risk and uncover opportunities for growth.\n\n - Serve as the strategic point of contact for your in‑region customers - building strong relationships with both operational and executive stakeholders, guiding them toward best practices, and ensuring their ongoing success with Elliptic.\n\n - Develop and maintain structured account plans for key customers, articulating goals, success metrics, and long‑term strategies to drive adoption, value realization, and renewal readiness.\n\n - Monitor customer usage and health trends, identifying early warning signals for churn and implementing proactive actions to improve adoption or address barriers to success.\n\n - Lead renewal cycles end‑to‑end, maintaining an accurate retention pipeline, forecasting risk, and negotiating commercial terms that align customer needs with Elliptic’s business objectives.\n\n - Identify and champion expansion opportunities, partnering with Product to position additional solutions that address emerging customer goals or new business lines.\n\n - Run strategic business reviews and success discussions that demonstrate ROI, strengthen executive alignment, and reinforce Elliptic’s value as a trusted long‑term partner.\n\n - Collaborate cross‑functionally with Sales, Product, Solutions, and Marketing to share customer insights, influence roadmap decisions, and drive continuous improvement in the customer journey.\n\n - Contribute to global customer success strategy, providing feedback on mid‑market processes, tools, and programs to support scalable yet personalized engagement.\n\n\nYOU WILL BE A GREAT FIT HERE IF YOU\n\n - Take a strategic, consultative approach to Customer Success, building long-term partnerships that deliver measurable value.\n\n - Enjoy developing strong relationships with multiple stakeholder levels, from analysts to executives, and tailor your communication to influence effectively.\n\n - Thrive on solving complex challenges, using curiosity and creativity to understand customer needs and strengthen loyalty.\n\n - Are driven by outcomes and motivated to make a tangible impact on customer retention, engagement, and growth.\n\n - Collaborate seamlessly across functions, ensuring that customers experience a unified and consistent Elliptic journey.\n\n - Excel in fast-moving, evolving environments, balancing tactical execution with strategic, long-term thinking.\n\n - Are confident leading conversations around success planning, value realization, and strategic direction - not just tactical support.\n\n - Bring a calm, professional, and empathetic presence to risk, escalation, or conflict situations.\n\n - Fluent in the use of AI‑based productivity, customer engagement, and analytics tools to streamline operations and improve client outcomes.\n\n - Are proactive, organized, and self-directed, comfortable working autonomously while contributing to the evolution of our global playbooks.\n\nOur Ideal Candidate Has\n\n - Proven experience in Customer Success, Account Management, or Renewals within a B2B SaaS environment, managing mid-market customers with complex workflows or integrations.\n\n - Strong understanding of retention and renewal strategy, with a track record of forecasting pipelines accurately and mitigating churn risk.\n\n - Demonstrated ability to identify and drive expansion opportunities, aligning customer goals with measurable business outcomes.\n\n - Solid technical and product fluency, able to translate capabilities and insights into business value for customers.\n\n - Experience conducting strategic business reviews and delivering executive-level presentations that tell a clear value story.\n\n - Confidence using customer data, health scores, and analytics to identify trends, risks, and opportunities for growth.\n\n - Excellent organizational skills with the ability to manage multiple projects, renewals, and stakeholder relationships concurrently.\n\n - A commercial mindset, comfortable negotiating and balancing customer needs with company objectives.\n\n - Experience working collaboratively in a global, cross-functional environment, contributing insights that shape regional and global strategy.\n\nBonus Points for:\n\n - Spanish speaker\n\n - Knowledge or experience in AML, particularly within crypto or financial services.\n\n - Familiarity with blockchain, Web3, or digital assets.\n\n - An interest in public speaking and representing the company at industry events.\n\nHow we work:\n\n - Hybrid working: The option to work from almost anywhere for up to 90 days per year.\n\n - Remote Work Budget: $650 budget to set up your home office space.\n\nLearning & Development:\n\n - L&D Budget: $1,000 annual Learning & Development budget to use on anything (agreed with your manager) that contributes to your growth and development.\n\nVacation / Leave:\n\n - Holidays: 25 days of annual leave + US Public Holidays.\n\n - Birthday Leave: An extra day off for your birthday.\n\n - Enhanced Parental Leave: We provide eligible employees, regardless of gender or whether they become a parent by birth or adoption, 16 weeks fully-paid leave.\n\nBenefits:\n\n - Healthcare: Comprehensive medical, dental, and vision coverage through a range of providers (including Tufts, Kaiser, Aetna, UHC, and Blue Shield of CA) with generous premium contributions for you and your dependents.\n\n - 401k: Company match included.\n\n - Mental Health: Full access to Spill mental health support.\n\n\n\nWe know Diversity and Inclusion is much deeper than just hiring, but it’s important for us to mention it here. We welcome and embrace individuals of all backgrounds and identities at Elliptic, and this is an ongoing priority for us. We know incredible people don’t all think in the same way. We want to be challenged every day. We believe our diverse team of individuals underpins this by bringing creative thinking and innovation to Elliptic every day. We are committed to creating a diverse, inclusive and equitable workplace, so we welcome applications from everyone, even if you may not think you fit all of the requirements of our roles. We foster an environment of psychological safety, where everyone feels comfortable to bring their whole self to work.\n\n\n\nNo recruitment agencies please!"},{"id":"51f1c7d2-dff9-46dc-8141-c25031b5fcdb","title":"Head of Compliance Product","department":"Product","team":"Product Management","employmentType":"FullTime","location":"New York, United States","secondaryLocations":[],"publishedAt":"2026-10-20T20:38:32.153+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York "}},"jobUrl":"https://jobs.ashbyhq.com/elliptic/51f1c7d2-dff9-46dc-8141-c25031b5fcdb","applyUrl":"https://jobs.ashbyhq.com/elliptic/51f1c7d2-dff9-46dc-8141-c25031b5fcdb/application","descriptionHtml":"We're hiring a Head of Compliance Product to lead the products at the heart of Elliptic and define what they become in the age of AI.
Compliance is where Elliptic began and where our commercial core sits today. Some of the world's largest exchanges, banks and government agencies rely on our screening, monitoring and investigation products, and the industry they serve is at an inflection point. Compliance teams everywhere are looking to AI to make their work dramatically more efficient, freeing their people to focus on the judgement calls that genuinely need a human, with every automated decision auditable and explainable. Elliptic is building that future with our customers, not just for them, and this role owns it.
You will lead the product managers responsible for our core compliance portfolio, spanning wallet and transaction screening, continuous monitoring, on-chain investigations and risk configuration, and you will drive the product side of our agentic compliance programme alongside our design partners. Much of what you build will have no precedent. You will be inventing the category, inside the company with the data, intelligence and customer trust to win it.
This is a player-coach role reporting to the VP of Product. You will lead and grow a team of product managers and personally own some of the hardest problems on the roadmap. The product organisation is centred in London with a growing US presence.
Own the vision, strategy and roadmap for Elliptic's compliance portfolio, and define what these products become as AI reshapes how compliance work gets done.
Lead product for our agentic compliance programme: AI capabilities that make compliance work faster and better, with auditability and explainability designed in from the start.
Lead, coach and grow a team of product managers. Hire well, develop people deliberately, and set the standard for how a modern, AI-augmented PM works. Developing product talent is a core output of this role, not a side effect.
Stay obsessively close to customers, in creative ways: Methods such as design partnerships, analyst shadowing, product instrumentation, and internal dogfooding before anything ships come naturally to you to increase the chances of success. Convert ambiguous market signal into a clear view of what to build and why.
Prioritise ruthlessly. Demand will always exceed capacity. Sequence zero-to-one bets against the needs of products customers depend on today, and say yes or no credibly, with reasoning people can engage with.
Execute with rigour, raising velocity and quality together. Own outcomes, not shipping dates. Use AI across your own workflow and your team's to learn faster and ship better at the same time, in a domain where mistakes carry real consequences.
Not a compliance officer role. You are building the products compliance teams use, not running a compliance programme.
Not a caretaker role. The core products are successful and deeply embedded; the mandate is reinvention.
Not a management-only layer. You will lead product managers and personally do product work on the hardest problems.
10+ years building software products, including leading and developing product managers, with people who are better because they worked with you.
A genuine zero-to-one track record: an ambiguous problem in a complex domain, taken from nothing to a product real users depend on.
Depth in financial crime compliance from the product side (transaction monitoring, screening, KYC/EDD or investigations), built inside an exchange, a bank, a fintech or a compliance technology company.
Working knowledge of crypto and blockchain as a baseline; deep blockchain analytics experience is a strong plus.
AI-native: AI is embedded in how you work and build every day, you have shipped AI or agentic capabilities to production, and you raise the AI capability of teams around you. If AI has not materially changed how you build product in the last two years, this is not the right role.
Deep executional rigour: you break complex problems into shippable steps, sweat the details that determine quality, and reliably carry work over the line.
High self-sufficiency: you find high-value opportunities no one assigned you, create clarity rather than wait for it, and are comfortable owning a broad remit while the map is still being drawn.
Continuous systems thinking: you look for the repeatable system behind every one-off fix, building leverage so each problem solved makes the whole team permanently faster.
A data-informed operating style: you instrument what you ship, argue from evidence, and change your mind when the data disagrees.
Judgement under ambiguity: you know which decisions to make fast and which to hold open when precedent does not exist.
Comfort in regulated, high-stakes environments: you treat trust, explainability and defensibility as features, and operate well at the tension point between innovation and regulatory reality.
Restlessness about velocity and quality: you treat \"that's just how long it takes\" as a claim to be tested.
If you're energised by ownership, invention, and building side by side with customers in a high-stakes domain, we'd love to hear from you.
","descriptionPlain":"We're hiring a Head of Compliance Product to lead the products at the heart of Elliptic and define what they become in the age of AI.\n\nCompliance is where Elliptic began and where our commercial core sits today. Some of the world's largest exchanges, banks and government agencies rely on our screening, monitoring and investigation products, and the industry they serve is at an inflection point. Compliance teams everywhere are looking to AI to make their work dramatically more efficient, freeing their people to focus on the judgement calls that genuinely need a human, with every automated decision auditable and explainable. Elliptic is building that future with our customers, not just for them, and this role owns it.\n\nYou will lead the product managers responsible for our core compliance portfolio, spanning wallet and transaction screening, continuous monitoring, on-chain investigations and risk configuration, and you will drive the product side of our agentic compliance programme alongside our design partners. Much of what you build will have no precedent. You will be inventing the category, inside the company with the data, intelligence and customer trust to win it.\n\nThis is a player-coach role reporting to the VP of Product. You will lead and grow a team of product managers and personally own some of the hardest problems on the roadmap. The product organisation is centred in London with a growing US presence.\n\n \n \n\n\nWHAT YOU'LL DO\n\n - Own the vision, strategy and roadmap for Elliptic's compliance portfolio, and define what these products become as AI reshapes how compliance work gets done.\n\n - Lead product for our agentic compliance programme: AI capabilities that make compliance work faster and better, with auditability and explainability designed in from the start.\n\n - Lead, coach and grow a team of product managers. Hire well, develop people deliberately, and set the standard for how a modern, AI-augmented PM works. Developing product talent is a core output of this role, not a side effect.\n\n - Stay obsessively close to customers, in creative ways: Methods such as design partnerships, analyst shadowing, product instrumentation, and internal dogfooding before anything ships come naturally to you to increase the chances of success. Convert ambiguous market signal into a clear view of what to build and why.\n\n - Prioritise ruthlessly. Demand will always exceed capacity. Sequence zero-to-one bets against the needs of products customers depend on today, and say yes or no credibly, with reasoning people can engage with.\n\n - Execute with rigour, raising velocity and quality together. Own outcomes, not shipping dates. Use AI across your own workflow and your team's to learn faster and ship better at the same time, in a domain where mistakes carry real consequences.\n\n \n \n\n\nWHAT THIS ROLE IS NOT\n\n - Not a compliance officer role. You are building the products compliance teams use, not running a compliance programme.\n\n - Not a caretaker role. The core products are successful and deeply embedded; the mandate is reinvention.\n\n - Not a management-only layer. You will lead product managers and personally do product work on the hardest problems.\n\n \n \n\n\nWHO WE'RE LOOKING FOR\n\n - 10+ years building software products, including leading and developing product managers, with people who are better because they worked with you.\n\n - A genuine zero-to-one track record: an ambiguous problem in a complex domain, taken from nothing to a product real users depend on.\n\n - Depth in financial crime compliance from the product side (transaction monitoring, screening, KYC/EDD or investigations), built inside an exchange, a bank, a fintech or a compliance technology company.\n\n - Working knowledge of crypto and blockchain as a baseline; deep blockchain analytics experience is a strong plus.\n\n - AI-native: AI is embedded in how you work and build every day, you have shipped AI or agentic capabilities to production, and you raise the AI capability of teams around you. If AI has not materially changed how you build product in the last two years, this is not the right role.\n\n - Deep executional rigour: you break complex problems into shippable steps, sweat the details that determine quality, and reliably carry work over the line.\n\n - High self-sufficiency: you find high-value opportunities no one assigned you, create clarity rather than wait for it, and are comfortable owning a broad remit while the map is still being drawn.\n\n - Continuous systems thinking: you look for the repeatable system behind every one-off fix, building leverage so each problem solved makes the whole team permanently faster.\n\n - A data-informed operating style: you instrument what you ship, argue from evidence, and change your mind when the data disagrees.\n\n - Judgement under ambiguity: you know which decisions to make fast and which to hold open when precedent does not exist.\n\n - Comfort in regulated, high-stakes environments: you treat trust, explainability and defensibility as features, and operate well at the tension point between innovation and regulatory reality.\n\n - Restlessness about velocity and quality: you treat \"that's just how long it takes\" as a claim to be tested.\n\n\n\nIf you're energised by ownership, invention, and building side by side with customers in a high-stakes domain, we'd love to hear from you."},{"id":"70002ca4-5aa9-4f4a-ae34-f69fdef1ffe2","title":"Join our Talent Pool","department":"Talent Pool","team":"Talent Pool","employmentType":"FullTime","location":"-","secondaryLocations":[],"publishedAt":"2026-06-09T20:19:22.527+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{}},"jobUrl":"https://jobs.ashbyhq.com/elliptic/70002ca4-5aa9-4f4a-ae34-f69fdef1ffe2","applyUrl":"https://jobs.ashbyhq.com/elliptic/70002ca4-5aa9-4f4a-ae34-f69fdef1ffe2/application","descriptionHtml":"Join our Talent Pool - Make your move that matters.
If there aren’t any suitable roles for you at the moment, but you’d like to be considered for future opportunities at Elliptic, join our Talent Pool!
We're a team of AI curious builders. Working across teams daily in Claude to unlock our fullest potential in all we do. Share your details and stay in touch for future roles.
","descriptionPlain":"Join our Talent Pool - Make your move that matters.\n\n\n\nIf there aren’t any suitable roles for you at the moment, but you’d like to be considered for future opportunities at Elliptic, join our Talent Pool! \n\nWe're a team of AI curious builders. Working across teams daily in Claude to unlock our fullest potential in all we do. Share your details and stay in touch for future roles."},{"id":"699c9ca3-97e5-4a28-8135-3e812efb478f","title":"Campaigns & Memberships Marketing Manager ","department":"Marketing","team":"Marketing","employmentType":"FullTime","location":"New York, United States","secondaryLocations":[],"publishedAt":"2026-10-20T20:37:17.623+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York "}},"jobUrl":"https://jobs.ashbyhq.com/elliptic/699c9ca3-97e5-4a28-8135-3e812efb478f","applyUrl":"https://jobs.ashbyhq.com/elliptic/699c9ca3-97e5-4a28-8135-3e812efb478f/application","descriptionHtml":"Elliptic is the leader in digital asset decisioning, we have built the most comprehensive platform for efficiently extracting crypto data and intelligence across blockchains with the greatest accuracy.
Our platform’s unrivalled uptime, scalability, depth and breadth of our data and intelligence means exacting organisations choose Elliptic for their compliance, risk management, intelligence operations and blockchain infrastructure needs.
Founded in 2013, Elliptic is headquartered in London with offices in New York, Washington D.C., Miami, San Francisco, UAE, Singapore, Hong Kong and Tokyo. To learn more, visit www.elliptic.co and follow us on LinkedIn and X.
We’re looking for a data-driven marketer with a passion for delivering impactful, integrated campaigns and for maximizing the value of key industry partnerships. This is a high-impact role for someone ready to take full ownership of campaign delivery and continuously optimize engagement across the buyer journey.
Elliptic is at an inflection point, shifting from crypto compliance tool to data and AI intelligence platform. This role puts you at the centre of that story. You will own the campaign engine that moves prospects through the buyer journey across our four core segments: financial institutions, PSPs, crypto natives, and government. You will also own the industry relationships that keep Elliptic visible and credible in the markets that matter. Done well, this role directly shapes the pipeline, not just awareness.
Plan and execute integrated multi-channel campaigns from brief to measurement, with clear accountability for business contribution at each stage, from awareness to pipe generation.
Own Elliptic's industry memberships and associations end to end: selecting the right ones, managing the relationships, and making sure each one delivers measurable return.
Build and run a newsletter and nurture programme that earns its audience rather than just occupying inboxes.
Design, build, and manage a data-driven newsletter and nurture programme that delivers engaging content and strengthens relationships with our audience.
Own the social calendar with a clear point of view on what Elliptic should be saying and where.
Partner with Field Marketing to adapt global campaigns for regional markets without losing precision.
Brief the Creative team with rigour: clear audience, clear objective, clear measure of success.
Partner with the Events team to ensure the success of global events and webinars - supporting end-to-end execution, driving registrations, and amplifying post-event impact.
Work closely with the Content Strategist to identify gaps, develop high-performing assets and ensure that content supports each stage of the buyer lifecycle.
Continuously explore new channels, creative approaches, and tools—using data to refine and strengthen campaign performance.
Measure performance using marketing analytics. Present insights and actionable recommendations for improving campaign ROI and audience engagement.
Use AI tools and modern marketing practices to streamline processes, increase productivity, and foster innovation.
Take ownership of outcomes, not just activities. You care whether the campaign worked, not just whether it shipped.
You are comfortable with data and use it to make decisions rather than to report backwards.
You think in buyer journeys: you know how to move someone from unaware to in-conversation and you design accordingly.
You have genuine curiosity about the crypto and digital assets space, not as a box to tick but because you find it interesting.
You can work at pace without losing quality, and you hold yourself to a high standard even when no one is checking.
Proven experience planning and executing integrated B2B campaigns with measurable pipeline impact.
Strong working knowledge of HubSpot or an equivalent marketing automation platform.
Experience managing industry partnerships or memberships with a commercial lens, not just an admin one.
Solid understanding of LinkedIn, X, Reddit etc as B2B channels, including both organic and paid.
Experience in a regulated sector, fintech, or crypto environment, or a strong, demonstrable interest in the space.
Excellent written communication: clear, direct, and built for the channel it is on.
Previous experience or knowledge of the crypto space or regulated sector
Hybrid working and the option to work from almost anywhere for up to 90 days per year
£500 Remote working budget to set up your home office space
> Learning & Development:
£1,000 Learning & Development budget to use on anything (agreed with your manager) that contributes to your growth and development
> Vacation/ Leave:
Holidays: 25 days of annual leave + bank holidays
An extra day for your birthday
Enhanced parental leave: we provide eligible employees, regardless of gender or whether they become a parent by birth or adoption, 16 weeks fully-paid leave and leave.
> Benefits:
Private Health Insurance - we use Bupa!
Full access to Spill Mental Health Support
Life Assurance: we hope you will never need this - but our cover is for 4 times your salary to your beneficiaries
Cycle to Work Scheme
We know Diversity and Inclusion is much deeper than just hiring, but it’s important for us to mention it here. We welcome and embrace individuals of all backgrounds and identities at Elliptic, and this is an ongoing priority for us. We know incredible people don’t all think in the same way. We want to be challenged every day. We believe our diverse team of individuals underpins this by bringing creative thinking and innovation to Elliptic every day. We are committed to creating a diverse, inclusive and equitable workplace, so we welcome applications from everyone, even if you may not think you fit all of the requirements of our roles. We foster an environment of psychological safety, where everyone feels comfortable to bring their whole self to work.
","descriptionPlain":"CAMPAIGNS & MEMBERSHIPS MARKETING MANAGER \n\n\n\n\nCOMPANY DESCRIPTION:\n\nElliptic is the leader in digital asset decisioning, we have built the most comprehensive platform for efficiently extracting crypto data and intelligence across blockchains with the greatest accuracy.\n\nOur platform’s unrivalled uptime, scalability, depth and breadth of our data and intelligence means exacting organisations choose Elliptic for their compliance, risk management, intelligence operations and blockchain infrastructure needs.\n\nFounded in 2013, Elliptic is headquartered in London with offices in New York, Washington D.C., Miami, San Francisco, UAE, Singapore, Hong Kong and Tokyo. To learn more, visit www.elliptic.co http://www.elliptic.co and follow us on LinkedIn https://uk.linkedin.com/company/ellipticco and X https://x.com/elliptic?ref_src=twsrc%5Egoogle%7Ctwcamp%5Eserp%7Ctwgr%5Eauthor.\n\n\n\n\nTHE ROLE \n\nWe’re looking for a data-driven marketer with a passion for delivering impactful, integrated campaigns and for maximizing the value of key industry partnerships. This is a high-impact role for someone ready to take full ownership of campaign delivery and continuously optimize engagement across the buyer journey.\n\n\n\n\nTHE IMPACT YOU WILL HAVE:\n\nElliptic is at an inflection point, shifting from crypto compliance tool to data and AI intelligence platform. This role puts you at the centre of that story. You will own the campaign engine that moves prospects through the buyer journey across our four core segments: financial institutions, PSPs, crypto natives, and government. You will also own the industry relationships that keep Elliptic visible and credible in the markets that matter. Done well, this role directly shapes the pipeline, not just awareness.\n\n\n\n\nWHAT YOU WILL DO:\n\nPlan and execute integrated multi-channel campaigns from brief to measurement, with clear accountability for business contribution at each stage, from awareness to pipe generation.\n\n - Own Elliptic's industry memberships and associations end to end: selecting the right ones, managing the relationships, and making sure each one delivers measurable return.\n\n - Build and run a newsletter and nurture programme that earns its audience rather than just occupying inboxes.\n\n - Design, build, and manage a data-driven newsletter and nurture programme that delivers engaging content and strengthens relationships with our audience.\n\n - Own the social calendar with a clear point of view on what Elliptic should be saying and where.\n\n - Partner with Field Marketing to adapt global campaigns for regional markets without losing precision.\n\n - Brief the Creative team with rigour: clear audience, clear objective, clear measure of success.\n\n - Partner with the Events team to ensure the success of global events and webinars - supporting end-to-end execution, driving registrations, and amplifying post-event impact.\n\n - Work closely with the Content Strategist to identify gaps, develop high-performing assets and ensure that content supports each stage of the buyer lifecycle.\n\n - Continuously explore new channels, creative approaches, and tools—using data to refine and strengthen campaign performance.\n\n - Measure performance using marketing analytics. Present insights and actionable recommendations for improving campaign ROI and audience engagement.\n\n - Use AI tools and modern marketing practices to streamline processes, increase productivity, and foster innovation.\n\n\n\n\nYOU WILL BE A GREAT FIT IF YOU:\n\n - Take ownership of outcomes, not just activities. You care whether the campaign worked, not just whether it shipped.\n\n - You are comfortable with data and use it to make decisions rather than to report backwards.\n\n - You think in buyer journeys: you know how to move someone from unaware to in-conversation and you design accordingly.\n\n - You have genuine curiosity about the crypto and digital assets space, not as a box to tick but because you find it interesting.\n\n - You can work at pace without losing quality, and you hold yourself to a high standard even when no one is checking.\n\n\n\n\nOUR IDEAL CANDIDATE HAS:\n\n - Proven experience planning and executing integrated B2B campaigns with measurable pipeline impact.\n\n - Strong working knowledge of HubSpot or an equivalent marketing automation platform.\n\n - Experience managing industry partnerships or memberships with a commercial lens, not just an admin one.\n\n - Solid understanding of LinkedIn, X, Reddit etc as B2B channels, including both organic and paid.\n\n - Experience in a regulated sector, fintech, or crypto environment, or a strong, demonstrable interest in the space.\n\n - Excellent written communication: clear, direct, and built for the channel it is on.\n\n - Previous experience or knowledge of the crypto space or regulated sector\n\n\n\n\nHOW WE WORK:\n\n - Hybrid working and the option to work from almost anywhere for up to 90 days per year\n\n - £500 Remote working budget to set up your home office space\n\n> Learning & Development:\n\n - £1,000 Learning & Development budget to use on anything (agreed with your manager) that contributes to your growth and development\n\n> Vacation/ Leave:\n\n - Holidays: 25 days of annual leave + bank holidays\n\n - An extra day for your birthday\n\n - Enhanced parental leave: we provide eligible employees, regardless of gender or whether they become a parent by birth or adoption, 16 weeks fully-paid leave and leave.\n\n> Benefits:\n\n - Private Health Insurance - we use Bupa!\n\n - Full access to Spill Mental Health Support\n\n - Life Assurance: we hope you will never need this - but our cover is for 4 times your salary to your beneficiaries\n\n - Cycle to Work Scheme\n\n\n\nWe know Diversity and Inclusion is much deeper than just hiring, but it’s important for us to mention it here. We welcome and embrace individuals of all backgrounds and identities at Elliptic, and this is an ongoing priority for us. We know incredible people don’t all think in the same way. We want to be challenged every day. We believe our diverse team of individuals underpins this by bringing creative thinking and innovation to Elliptic every day. We are committed to creating a diverse, inclusive and equitable workplace, so we welcome applications from everyone, even if you may not think you fit all of the requirements of our roles. We foster an environment of psychological safety, where everyone feels comfortable to bring their whole self to work."},{"id":"b8d9dab4-3af9-453d-bd87-29e1ab710e2b","title":"Head of Enterprise Regulatory Advisory","department":"Global Policy & Regulatory Affairs","team":"Global Policy & Regulatory Affairs","employmentType":"FullTime","location":"New York, United States","secondaryLocations":[],"publishedAt":"2026-09-24T14:00:47.406+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York "}},"jobUrl":"https://jobs.ashbyhq.com/elliptic/b8d9dab4-3af9-453d-bd87-29e1ab710e2b","applyUrl":"https://jobs.ashbyhq.com/elliptic/b8d9dab4-3af9-453d-bd87-29e1ab710e2b/application","descriptionHtml":"Company Description:
Elliptic is the leader in digital asset decisioning, we have built the most comprehensive platform for efficiently extracting crypto data and intelligence across blockchains with the greatest accuracy.
Our platform’s unrivalled uptime, scalability, depth and breadth of our data and intelligence means exacting organizations choose Elliptic for their compliance, risk management, intelligence operations and blockchain infrastructure needs.
Founded in 2013, Elliptic is headquartered in London with offices in New York, Washington D.C., Miami, San Francisco, UAE, Singapore, Hong Kong and Tokyo. To learn more, visit www.elliptic.co and follow us on LinkedIn and X.
The Impact You Will Have
As a Head of Enterprise Regulatory Advisory you will lead Elliptic’s public policy and regulatory engagement strategy across the United States, the most consequential jurisdiction shaping the future of digital assets.
Based in New York, you will be Elliptic’s senior voice on compliance and regulatory affairs across the Americas, guiding our approach to engaging with commercial clients, federal and state regulators, and international standard setters.
You will be one of Elliptic's subject-matter experts on the regulatory forces reshaping the US digital asset market, including the Clarity Act, stablecoin frameworks, FinCEN guidance, SEC and CFTC jurisdiction, and state-level licensing regimes. Just as importantly, you will understand what each of these means for our clients' businesses and for the revenue teams supporting them.
You will engage formally in shaping outcomes through consultations, working group seats, and direct engagement with regulators and industry associations, working closely with (though distinct from) our policy team, and helping craft our regulatory responses.
You will turn that regulatory engagement into commercial and reputational impact. You'll act as the subject-matter expert prospects and customers rely on directly, feed the voice of our ideal customer profile systematically into product and roadmap decisions, and translate our regulatory positions into thought leadership and advocacy, written with Elliptic's mindset and commercial point of view, that builds our brand and credibility across the Americas over time.
In this commercially oriented role, you’ll act as a trusted advisor to existing and prospective clients, helping them navigate regulatory complexity, adopt Elliptic’s solutions with confidence, and meet their compliance objectives.
You will join a global, cross-functional team of regulatory specialists and subject matter experts, working at the forefront of engagement with governments, regulators, financial institutions, and crypto native businesses.
Your leadership will be instrumental in establishing Elliptic as the most trusted advisor for regulated institutions and public agencies seeking to understand and mitigate risks in the digital asset economy.
Key Outcomes
Serve as Elliptic's subject-matter expert on US AML/CFT, regulatory, and compliance requirements affecting digital assets, engaging directly with federal and state regulators, industry associations, and working groups.
Drive commercial outcomes through direct, hands-on engagement across both pre-sales and post-sales, acting as the regulatory expert who helps convert deals and strengthens existing client relationships, consistent with GPRG's model of converting regulatory authority into commercial impact.Shape and respond to emerging digital asset regulatory frameworks, including stablecoin rules, AML/CFT requirements, and digital asset classification, translating them into practical guidance for clients and prospects.
Strengthen Elliptic's regulatory credibility and thought leadership through written advocacy, content, and external representation grounded in compliance and risk expertise, building brand equity and pipeline that compound over time.
Advise and empower internal teams, especially product and revenue, with regulatory and compliance insight that drives product development, client success, and commercial strategy.
Position Elliptic as the leading compliance and risk technology partner for US financial institutions navigating digital asset regulation.
What You Will Do
Provide direct advisory support to prospects and customers across the full commercial lifecycle, from pre-sales deal support through to post-sales onboarding, risk-rule design input, and ongoing regulatory Q&A, acting as the technical credibility behind Elliptic's commercial relationships.
Serve as the primary subject matter expert on US AML/CFT, compliance, and digital asset regulation, and on how this regulatory landscape affects our clients and the broader digital asset ecosystem.
Develop thought leadership through authoritative content, including regulatory analysis, compliance updates, consultation responses, and industry trend reports, written with Elliptic's mindset and commercial point of view.
Work with our Strategic Advisory team to build and maintain relationships with key stakeholders across federal agencies (FinCEN, SEC, CFTC, OCC, OFAC), state regulators, and industry associations, engaging through formal consultations and working group seats, authoring Policy Position Papers and feeding ICP playbooks that Revenue, Product and Marketing rely on directly.
Represent Elliptic at industry conferences, regulatory forums, and working groups, and in direct engagement with regulators and financial services leaders.
Collaborate with product teams to feed the voice of our ideal customer profile, informed by regulatory and compliance developments, systematically into roadmap decisions.
Maintain a disciplined regulatory learning and horizon-scanning practice, advising on regulatory developments and market trends affecting digital asset compliance and institutional adoption, and giving clients, prospects and internal teams early, actionable notice of what is coming.
Support business development and enterprise sales processes with deep AML, compliance, and risk expertise.
Contribute to cross-functional initiatives that accelerate responsible adoption of digital asset solutions within financial institutions.
Build and maintain your professional profile through speaking engagements, published thought leadership, and industry networking.
What You Will Achieve in the First 6 Months
Supported early customer engagements that demonstrate Elliptic’s regulatory expertise and strengthen confidence in our brand, and have been cited as a key expert resource by top prospects and customers.
Delivered consistent, high-quality regulatory and compliance intelligence to stakeholders internally and externally.
Supported post-sales engagement with at least one existing account, onboarding, risk-rule design input, or ongoing regulatory Q&A, demonstrating commercial value beyond the point of sale.
Established Elliptic as a credible and proactive voice in the US regulatory community.
Worked with our Strategic Advisory team to build trusted relationships with key regulators (for example FinCEN and Treasury).
Contributed visible US thought leadership content (publication, panel, consultation, or testimony) tied to Elliptic’s mission.
Embedded the US as a critical influencer within the global Regulatory & Industry Affairs framework.
You Will Be a Great Fit Here If You
10+ years of experience in compliance, licensing, regulatory affairs, working with client facing teams, with a focus on financial services, digital assets, or public sector engagement.
Demonstrated experience operating at the intersection of regulatory expertise and commercial delivery supporting deal cycles and pre-sales engagements, advising revenue, product and account teams, and translating regulatory positions into guidance, content and playbooks that shape outcomes across both new business and existing client relationships.
Deep understanding of the US digital asset regulatory landscape, including federal frameworks (SEC, CFTC, FinCEN, OCC, OFAC) and key state-level regimes (e.g., NY BitLicense, state MTL frameworks).
Experience working within or alongside financial regulators, industry associations, or compliance and risk functions in the digital asset or financial services sector.
Strong existing network across US financial regulators (for example FinCEN, SEC, and CFTC), industry associations, and the compliance and AML community.
Exceptional communication skills, with experience crafting compliance positions, regulatory briefings, and thought leadership content on complex legal and regulatory topics.
Proven record of influencing regulatory outcomes through formal consultations, working group engagement, and collaborative work with regulators and industry associations.
Comfort working at the intersection of technology, law, and finance, including the regulatory applications of blockchain analytics and crypto asset compliance.
Passion for shaping the future of responsible crypto innovation, financial integrity, and regulatory clarity.
Used AI/LLM to conduct research on compliance and risk presentations for internal and external stakeholders, automating tasks and tools.
Understanding of AI policy and the current/future regulation developments including impacts on blockchain data.
Bonus Points For
Former experience in a federal regulatory body, or Treasury/FinCEN.
Experience with stablecoins and their role in traditional finance and payments.
Previous consulting or advisory experience in financial services or government affairs.
Technical understanding of blockchain technology and digital asset infrastructure.
Experience supporting or building a shared knowledge base, playbook, or enablement resource used directly by sales, account management or product teams.
Experience developing and delivering training and knowledge-sharing sessions.
Experience working with international standard-setting bodies (FATF, Basel Committee).
Advanced degree in law, finance, economics, or related field.
Professional qualifications in compliance or related fields (CAMS, CFA, FRM, etc.).
Experience in fintech, digital asset advisory, or crypto policy advocacy roles.
We know Diversity and Inclusion is much deeper than just hiring, but it is important for us to mention it here. We welcome and embrace individuals of all backgrounds and identities at Elliptic, and this is an ongoing priority for us.
","descriptionPlain":"Company Description: \n\nElliptic is the leader in digital asset decisioning, we have built the most comprehensive platform for efficiently extracting crypto data and intelligence across blockchains with the greatest accuracy.\n\nOur platform’s unrivalled uptime, scalability, depth and breadth of our data and intelligence means exacting organizations choose Elliptic for their compliance, risk management, intelligence operations and blockchain infrastructure needs.\n\nFounded in 2013, Elliptic is headquartered in London with offices in New York, Washington D.C., Miami, San Francisco, UAE, Singapore, Hong Kong and Tokyo. To learn more, visit www.elliptic.co http://www.elliptic.co and follow us on LinkedIn https://www.linkedin.com/company/elliptic/ and X https://x.com/elliptic.\n\n\n\nThe Impact You Will Have\n\nAs a Head of Enterprise Regulatory Advisory you will lead Elliptic’s public policy and regulatory engagement strategy across the United States, the most consequential jurisdiction shaping the future of digital assets.\n\nBased in New York, you will be Elliptic’s senior voice on compliance and regulatory affairs across the Americas, guiding our approach to engaging with commercial clients, federal and state regulators, and international standard setters.\n\n\n\nYou will be one of Elliptic's subject-matter experts on the regulatory forces reshaping the US digital asset market, including the Clarity Act, stablecoin frameworks, FinCEN guidance, SEC and CFTC jurisdiction, and state-level licensing regimes. Just as importantly, you will understand what each of these means for our clients' businesses and for the revenue teams supporting them.\n\nYou will engage formally in shaping outcomes through consultations, working group seats, and direct engagement with regulators and industry associations, working closely with (though distinct from) our policy team, and helping craft our regulatory responses.\n\nYou will turn that regulatory engagement into commercial and reputational impact. You'll act as the subject-matter expert prospects and customers rely on directly, feed the voice of our ideal customer profile systematically into product and roadmap decisions, and translate our regulatory positions into thought leadership and advocacy, written with Elliptic's mindset and commercial point of view, that builds our brand and credibility across the Americas over time.\n\nIn this commercially oriented role, you’ll act as a trusted advisor to existing and prospective clients, helping them navigate regulatory complexity, adopt Elliptic’s solutions with confidence, and meet their compliance objectives.\n\nYou will join a global, cross-functional team of regulatory specialists and subject matter experts, working at the forefront of engagement with governments, regulators, financial institutions, and crypto native businesses.\n\nYour leadership will be instrumental in establishing Elliptic as the most trusted advisor for regulated institutions and public agencies seeking to understand and mitigate risks in the digital asset economy.\n\n\n\nKey Outcomes\n\n - Serve as Elliptic's subject-matter expert on US AML/CFT, regulatory, and compliance requirements affecting digital assets, engaging directly with federal and state regulators, industry associations, and working groups.\n\n - Drive commercial outcomes through direct, hands-on engagement across both pre-sales and post-sales, acting as the regulatory expert who helps convert deals and strengthens existing client relationships, consistent with GPRG's model of converting regulatory authority into commercial impact.Shape and respond to emerging digital asset regulatory frameworks, including stablecoin rules, AML/CFT requirements, and digital asset classification, translating them into practical guidance for clients and prospects.\n\n - Strengthen Elliptic's regulatory credibility and thought leadership through written advocacy, content, and external representation grounded in compliance and risk expertise, building brand equity and pipeline that compound over time.\n\n - Advise and empower internal teams, especially product and revenue, with regulatory and compliance insight that drives product development, client success, and commercial strategy.\n\n - Position Elliptic as the leading compliance and risk technology partner for US financial institutions navigating digital asset regulation.\n\n\n\n\nWhat You Will Do\n\n - Provide direct advisory support to prospects and customers across the full commercial lifecycle, from pre-sales deal support through to post-sales onboarding, risk-rule design input, and ongoing regulatory Q&A, acting as the technical credibility behind Elliptic's commercial relationships.\n\n - Serve as the primary subject matter expert on US AML/CFT, compliance, and digital asset regulation, and on how this regulatory landscape affects our clients and the broader digital asset ecosystem.\n\n - Develop thought leadership through authoritative content, including regulatory analysis, compliance updates, consultation responses, and industry trend reports, written with Elliptic's mindset and commercial point of view.\n\n - Work with our Strategic Advisory team to build and maintain relationships with key stakeholders across federal agencies (FinCEN, SEC, CFTC, OCC, OFAC), state regulators, and industry associations, engaging through formal consultations and working group seats, authoring Policy Position Papers and feeding ICP playbooks that Revenue, Product and Marketing rely on directly.\n\n - Represent Elliptic at industry conferences, regulatory forums, and working groups, and in direct engagement with regulators and financial services leaders.\n\n - Collaborate with product teams to feed the voice of our ideal customer profile, informed by regulatory and compliance developments, systematically into roadmap decisions.\n\n - Maintain a disciplined regulatory learning and horizon-scanning practice, advising on regulatory developments and market trends affecting digital asset compliance and institutional adoption, and giving clients, prospects and internal teams early, actionable notice of what is coming.\n\n - Support business development and enterprise sales processes with deep AML, compliance, and risk expertise.\n\n - Contribute to cross-functional initiatives that accelerate responsible adoption of digital asset solutions within financial institutions.\n\n - Build and maintain your professional profile through speaking engagements, published thought leadership, and industry networking.\n\n\n\nWhat You Will Achieve in the First 6 Months\n\n - Supported early customer engagements that demonstrate Elliptic’s regulatory expertise and strengthen confidence in our brand, and have been cited as a key expert resource by top prospects and customers.\n\n - Delivered consistent, high-quality regulatory and compliance intelligence to stakeholders internally and externally.\n\n - Supported post-sales engagement with at least one existing account, onboarding, risk-rule design input, or ongoing regulatory Q&A, demonstrating commercial value beyond the point of sale.\n\n - Established Elliptic as a credible and proactive voice in the US regulatory community.\n\n - Worked with our Strategic Advisory team to build trusted relationships with key regulators (for example FinCEN and Treasury).\n\n - Contributed visible US thought leadership content (publication, panel, consultation, or testimony) tied to Elliptic’s mission.\n\n - Embedded the US as a critical influencer within the global Regulatory & Industry Affairs framework.\n\n\n\nYou Will Be a Great Fit Here If You\n\n - 10+ years of experience in compliance, licensing, regulatory affairs, working with client facing teams, with a focus on financial services, digital assets, or public sector engagement.\n\n - Demonstrated experience operating at the intersection of regulatory expertise and commercial delivery supporting deal cycles and pre-sales engagements, advising revenue, product and account teams, and translating regulatory positions into guidance, content and playbooks that shape outcomes across both new business and existing client relationships.\n\n - Deep understanding of the US digital asset regulatory landscape, including federal frameworks (SEC, CFTC, FinCEN, OCC, OFAC) and key state-level regimes (e.g., NY BitLicense, state MTL frameworks).\n\n - Experience working within or alongside financial regulators, industry associations, or compliance and risk functions in the digital asset or financial services sector.\n\n - Strong existing network across US financial regulators (for example FinCEN, SEC, and CFTC), industry associations, and the compliance and AML community.\n\n - Exceptional communication skills, with experience crafting compliance positions, regulatory briefings, and thought leadership content on complex legal and regulatory topics.\n\n - Proven record of influencing regulatory outcomes through formal consultations, working group engagement, and collaborative work with regulators and industry associations.\n\n - Comfort working at the intersection of technology, law, and finance, including the regulatory applications of blockchain analytics and crypto asset compliance.\n\n - Passion for shaping the future of responsible crypto innovation, financial integrity, and regulatory clarity.\n\n - Used AI/LLM to conduct research on compliance and risk presentations for internal and external stakeholders, automating tasks and tools. \n\n - Understanding of AI policy and the current/future regulation developments including impacts on blockchain data.\n\n\n\nBonus Points For\n\n - Former experience in a federal regulatory body, or Treasury/FinCEN.\n\n - Experience with stablecoins and their role in traditional finance and payments.\n\n - Previous consulting or advisory experience in financial services or government affairs.\n\n - Technical understanding of blockchain technology and digital asset infrastructure.\n\n - Experience supporting or building a shared knowledge base, playbook, or enablement resource used directly by sales, account management or product teams.\n\n - Experience developing and delivering training and knowledge-sharing sessions.\n\n - Experience working with international standard-setting bodies (FATF, Basel Committee).\n\n - Advanced degree in law, finance, economics, or related field.\n\n - Professional qualifications in compliance or related fields (CAMS, CFA, FRM, etc.).\n\n - Experience in fintech, digital asset advisory, or crypto policy advocacy roles.\n\n\n\nWe know Diversity and Inclusion is much deeper than just hiring, but it is important for us to mention it here. We welcome and embrace individuals of all backgrounds and identities at Elliptic, and this is an ongoing priority for us."},{"id":"c79365ff-16bd-4809-9e0a-d613ed3899dd","title":"Solution Consulting Manager","department":"Solutions Consulting","team":"Solutions Consulting","employmentType":"FullTime","location":"New York, United States","secondaryLocations":[],"publishedAt":"2026-09-23T08:45:52.905+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York "}},"jobUrl":"https://jobs.ashbyhq.com/elliptic/c79365ff-16bd-4809-9e0a-d613ed3899dd","applyUrl":"https://jobs.ashbyhq.com/elliptic/c79365ff-16bd-4809-9e0a-d613ed3899dd/application","descriptionHtml":"The Role:
This is a player-manager role. Roughly 70% of your time goes to building and running the team; the remaining 30% is yours to own a focused set of strategic deals in the region. As the Solution Consulting Manager in the Americas, you will play a pivotal leadership role at the intersection of commercial strategy, technical excellence, and customer impact. You will build and lead Elliptic's Solution Consulting function across the Americas. You’ll drive technical and commercial excellence across the region, champion value-based and consultative selling, and work closely with regional VPs to support all aspects of our customer lifecycle. In addition, you will collaborate deeply with Engineering and Product Marketing to unify Elliptic’s GTM strategy and accelerate solution innovation.
You’ll shape our regional approach to Enterprise strategy, mentor your teams in best practices, and ensure Elliptic’s solutions deliver measurable value for enterprise clients. Your ability to communicate complex ideas in commercial terms, coach technical talent, and align cross-functional regional efforts will be key to success in this client-facing, high-impact role.
Key Responsibilities:
Own a focused set of strategic deals in the region alongside your management responsibilities.
Build, recruit, and coach a high-performing team of Solution Consultants in key Americas, fostering a collaborative and feedback-driven culture.
Develop best practices in consultative selling - discovery, technical demonstration, value-based selling, solution architecture, and POC/pilot delivery for enterprise clients.
Partner with Engineering and Product Marketing on roadmap planning, product releases, technical messaging, and customer feedback loops.
Guide and support complex, multi-stakeholder enterprise sales opportunities, mapping workflows, proving value, and designing solution integration plans with measurable impact.
Own the solution consultant processes, enablement plans, and continuously optimise with automation, AI, and modern productivity tools.
Interface closely with Sales, Customer Success, Marketing, Product, GPRG and SME’s groups to upskill our solution consultant team to articulate Elliptic’s technical value in the context of regulatory, compliance, and evolving client needs.
Ensure consistency of technical product feedback, demo environments, regional regulatory awareness, and sales excellence across the teams.
Drive adoption of Elliptic’s solutions across diverse enterprise architectures, address integration challenges, and ensure customer success.
Over 5 years of experience leading pre-sales and Solutions Consulting teams in B2B SaaS enterprise software companies.
Blockchain analytics, Digital Assets or Crypto Compliance.
Demonstrable experience in enterprise SaaS solution consulting, sales engineering, or pre-sales roles in Enterprise SaaS B2B companies
Proven track record of building, leading, and scaling Solution Consulting teams of approximately 10 people.
Deep understanding of value-based and consultative selling methodologies within complex, multi-stakeholder enterprise sales cycles.
Demonstrable experience working closely with Engineering and Product Marketing to shape product roadmap, technical messaging, and GTM strategies.
Strong technical fluency, including hands-on experience with APIs, integration workflows, cloud environments, and enterprise architecture.
Experience designing and leading tailored product demos, pilots, and POC engagements that highlight commercial value and technical feasibility.
Proven ability to manage advanced stakeholder relationships across sales, research, policy, and strategic partner teams.
Track record of driving continuous improvement through team development, data analytics, automation, and modern productivity tools
A track record of automating internal processes using AI, scripting, or innovative tools to improve efficiency and consistency.
Key Performance Indicators :
Technical Win Rate: Percentage of qualified opportunities where the Solution Consulting team successfully achieved a technical win, reflecting solution validation by the customer.
PoV/PoC Conversion Rate: Rate at which proof-of-value or proof-of-concept engagements convert into closed-won deals, especially within strategic or enterprise segments.
Sales Cycle Impact: Reduction in average sales cycle duration attributed to Solution Consulting's involvement in discovery, solution design, and stakeholder alignment.
Ramp Time to Productivity: Time taken for new Solution Consultants to become fully effective, measured through client engagement readiness, demo delivery, and value articulation.
Demo Quality and Utilisation: Consistency, availability, and adoption of demo environments and technical storytelling assets, based on internal feedback and usage metrics.
Team Utilisation & Coverage: Balanced distribution of SC team bandwidth across priority accounts and regions, ensuring responsiveness without resource overextension.
Cross-Functional Engagement: Depth and quality of collaboration with Product, Sales, and Marketing teams, including contributions to roadmap feedback, content creation, and go-to-market alignment.
Preferred
Familiarity with blockchain analytics tools, crypto transaction tracing, or on-chain intelligence
Knowledge and experience in compliance, financial crime, and fintech.
Adopter of new technologies and use of AI-enhanced productivity apps, Zapier, Notion, and data visualisation tools.
Experience with coding or scripting (e.g., Python, SQL, JavaScript) for tasks such as data manipulation, API testing, or light prototyping.
How we work:
Hybrid working: The option to work from almost anywhere for up to 90 days per year.
Remote Work Budget: $650 budget to set up your home office space.
Learning & Development:
L&D Budget: $1,000 annual Learning & Development budget to use on anything (agreed with your manager) that contributes to your growth and development.
Vacation / Leave:
Holidays: 25 days of annual leave + US Public Holidays.
Birthday Leave: An extra day off for your birthday.
Enhanced Parental Leave: We provide eligible employees, regardless of gender or whether they become a parent by birth or adoption, 16 weeks fully-paid leave.
Benefits:
Healthcare: Comprehensive medical, dental, and vision coverage through a range of providers (including Tufts, Kaiser, Aetna, UHC, and Blue Shield of CA) with generous premium contributions for you and your dependents.
401k: Company match included.
Mental Health: Full access to Spill mental health support.
We're hiring a Head of Compliance Product to lead the products at the heart of Elliptic and define what they become in the age of AI.
Compliance is where Elliptic began and where our commercial core sits today. Some of the world's largest exchanges, banks and government agencies rely on our screening, monitoring and investigation products, and the industry they serve is at an inflection point. Compliance teams everywhere are looking to AI to make their work dramatically more efficient, freeing their people to focus on the judgement calls that genuinely need a human, with every automated decision auditable and explainable. Elliptic is building that future with our customers, not just for them, and this role owns it.
You will lead the product managers responsible for our core compliance portfolio, spanning wallet and transaction screening, continuous monitoring, on-chain investigations and risk configuration, and you will drive the product side of our agentic compliance programme alongside our design partners. Much of what you build will have no precedent. You will be inventing the category, inside the company with the data, intelligence and customer trust to win it.
This is a player-coach role reporting to the VP of Product. You will lead and grow a team of product managers and personally own some of the hardest problems on the roadmap. The product organisation is centred in London with a growing US presence.
Own the vision, strategy and roadmap for Elliptic's compliance portfolio, and define what these products become as AI reshapes how compliance work gets done.
Lead product for our agentic compliance programme: AI capabilities that make compliance work faster and better, with auditability and explainability designed in from the start.
Lead, coach and grow a team of product managers. Hire well, develop people deliberately, and set the standard for how a modern, AI-augmented PM works. Developing product talent is a core output of this role, not a side effect.
Stay obsessively close to customers, in creative ways: Methods such as design partnerships, analyst shadowing, product instrumentation, and internal dogfooding before anything ships come naturally to you to increase the chances of success. Convert ambiguous market signal into a clear view of what to build and why.
Prioritise ruthlessly. Demand will always exceed capacity. Sequence zero-to-one bets against the needs of products customers depend on today, and say yes or no credibly, with reasoning people can engage with.
Execute with rigour, raising velocity and quality together. Own outcomes, not shipping dates. Use AI across your own workflow and your team's to learn faster and ship better at the same time, in a domain where mistakes carry real consequences.
Not a compliance officer role. You are building the products compliance teams use, not running a compliance programme.
Not a caretaker role. The core products are successful and deeply embedded; the mandate is reinvention.
Not a management-only layer. You will lead product managers and personally do product work on the hardest problems.
10+ years building software products, including leading and developing product managers, with people who are better because they worked with you.
A genuine zero-to-one track record: an ambiguous problem in a complex domain, taken from nothing to a product real users depend on.
Depth in financial crime compliance from the product side (transaction monitoring, screening, KYC/EDD or investigations), built inside an exchange, a bank, a fintech or a compliance technology company.
Working knowledge of crypto and blockchain as a baseline; deep blockchain analytics experience is a strong plus.
AI-native: AI is embedded in how you work and build every day, you have shipped AI or agentic capabilities to production, and you raise the AI capability of teams around you. If AI has not materially changed how you build product in the last two years, this is not the right role.
Deep executional rigour: you break complex problems into shippable steps, sweat the details that determine quality, and reliably carry work over the line.
High self-sufficiency: you find high-value opportunities no one assigned you, create clarity rather than wait for it, and are comfortable owning a broad remit while the map is still being drawn.
Continuous systems thinking: you look for the repeatable system behind every one-off fix, building leverage so each problem solved makes the whole team permanently faster.
A data-informed operating style: you instrument what you ship, argue from evidence, and change your mind when the data disagrees.
Judgement under ambiguity: you know which decisions to make fast and which to hold open when precedent does not exist.
Comfort in regulated, high-stakes environments: you treat trust, explainability and defensibility as features, and operate well at the tension point between innovation and regulatory reality.
Restlessness about velocity and quality: you treat \"that's just how long it takes\" as a claim to be tested.
If you're energised by ownership, invention, and building side by side with customers in a high-stakes domain, we'd love to hear from you.
","descriptionPlain":"We're hiring a Head of Compliance Product to lead the products at the heart of Elliptic and define what they become in the age of AI.\n\nCompliance is where Elliptic began and where our commercial core sits today. Some of the world's largest exchanges, banks and government agencies rely on our screening, monitoring and investigation products, and the industry they serve is at an inflection point. Compliance teams everywhere are looking to AI to make their work dramatically more efficient, freeing their people to focus on the judgement calls that genuinely need a human, with every automated decision auditable and explainable. Elliptic is building that future with our customers, not just for them, and this role owns it.\n\nYou will lead the product managers responsible for our core compliance portfolio, spanning wallet and transaction screening, continuous monitoring, on-chain investigations and risk configuration, and you will drive the product side of our agentic compliance programme alongside our design partners. Much of what you build will have no precedent. You will be inventing the category, inside the company with the data, intelligence and customer trust to win it.\n\nThis is a player-coach role reporting to the VP of Product. You will lead and grow a team of product managers and personally own some of the hardest problems on the roadmap. The product organisation is centred in London with a growing US presence.\n\n \n \n\n\nWHAT YOU'LL DO\n\n - Own the vision, strategy and roadmap for Elliptic's compliance portfolio, and define what these products become as AI reshapes how compliance work gets done.\n\n - Lead product for our agentic compliance programme: AI capabilities that make compliance work faster and better, with auditability and explainability designed in from the start.\n\n - Lead, coach and grow a team of product managers. Hire well, develop people deliberately, and set the standard for how a modern, AI-augmented PM works. Developing product talent is a core output of this role, not a side effect.\n\n - Stay obsessively close to customers, in creative ways: Methods such as design partnerships, analyst shadowing, product instrumentation, and internal dogfooding before anything ships come naturally to you to increase the chances of success. Convert ambiguous market signal into a clear view of what to build and why.\n\n - Prioritise ruthlessly. Demand will always exceed capacity. Sequence zero-to-one bets against the needs of products customers depend on today, and say yes or no credibly, with reasoning people can engage with.\n\n - Execute with rigour, raising velocity and quality together. Own outcomes, not shipping dates. Use AI across your own workflow and your team's to learn faster and ship better at the same time, in a domain where mistakes carry real consequences.\n\n \n \n\n\nWHAT THIS ROLE IS NOT\n\n - Not a compliance officer role. You are building the products compliance teams use, not running a compliance programme.\n\n - Not a caretaker role. The core products are successful and deeply embedded; the mandate is reinvention.\n\n - Not a management-only layer. You will lead product managers and personally do product work on the hardest problems.\n\n \n \n\n\nWHO WE'RE LOOKING FOR\n\n - 10+ years building software products, including leading and developing product managers, with people who are better because they worked with you.\n\n - A genuine zero-to-one track record: an ambiguous problem in a complex domain, taken from nothing to a product real users depend on.\n\n - Depth in financial crime compliance from the product side (transaction monitoring, screening, KYC/EDD or investigations), built inside an exchange, a bank, a fintech or a compliance technology company.\n\n - Working knowledge of crypto and blockchain as a baseline; deep blockchain analytics experience is a strong plus.\n\n - AI-native: AI is embedded in how you work and build every day, you have shipped AI or agentic capabilities to production, and you raise the AI capability of teams around you. If AI has not materially changed how you build product in the last two years, this is not the right role.\n\n - Deep executional rigour: you break complex problems into shippable steps, sweat the details that determine quality, and reliably carry work over the line.\n\n - High self-sufficiency: you find high-value opportunities no one assigned you, create clarity rather than wait for it, and are comfortable owning a broad remit while the map is still being drawn.\n\n - Continuous systems thinking: you look for the repeatable system behind every one-off fix, building leverage so each problem solved makes the whole team permanently faster.\n\n - A data-informed operating style: you instrument what you ship, argue from evidence, and change your mind when the data disagrees.\n\n - Judgement under ambiguity: you know which decisions to make fast and which to hold open when precedent does not exist.\n\n - Comfort in regulated, high-stakes environments: you treat trust, explainability and defensibility as features, and operate well at the tension point between innovation and regulatory reality.\n\n - Restlessness about velocity and quality: you treat \"that's just how long it takes\" as a claim to be tested.\n\n\n\nIf you're energised by ownership, invention, and building side by side with customers in a high-stakes domain, we'd love to hear from you."},{"id":"c297e5f4-4323-451c-94f4-98c7e5ed254d","title":"Enterprise Account Executive - New York","department":"Sales","team":"Sales","employmentType":"FullTime","location":"New York, United States","secondaryLocations":[],"publishedAt":"2026-08-05T16:16:57.946+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York "}},"jobUrl":"https://jobs.ashbyhq.com/elliptic/c297e5f4-4323-451c-94f4-98c7e5ed254d","applyUrl":"https://jobs.ashbyhq.com/elliptic/c297e5f4-4323-451c-94f4-98c7e5ed254d/application","descriptionHtml":"Elliptic has been tracking down crypto crime since 2013, trusted by banks, businesses, and governments worldwide to keep the financial system safe. Today, our compliance tools cover the large majority of global crypto exchange volume, and a $120m Series D is fueling the next stage of that work.
You’ll join our global sales team, reporting to the Regional Sales Director, and win new Enterprise customers across the Americas. You’ll show banks, payments firms and crypto-native companies how Elliptic protects them from complex crypto crime at scale, and make an impact on the market as well as the company.
What you’ll bring
5+ years in enterprise B2B sales across crypto, fintech or SaaS, with a track record of hitting targets, building pipeline and winning large accounts through solution selling
Experience running complex 6-12 month sales cycles, including RFI/RFPs, and selling to the C-suite using a defined methodology such as MEDDICC
A strong network and credibility in digital assets, AML, risk, fraud, compliance or fintech, and a genuine passion for the crypto economy
A self-starter’s hunter mentality: you’re resilient and comfortable with ambiguity, and you do well in a low-structure, remote-first environment
Fluency with AI tools as part of your daily workflow, you use them to move faster and think better, and you know when not to trust them
What you’ll do
Identify and open doors to Enterprise accounts across your territory, working from some predefined targets and finding the next best fit
Run the full sales cycle: prospecting, tailored demos, proposals, negotiation and close
Build scalable strategies for winning new accounts, and use HubSpot, LinkedIn and other tools to forecast accurately and exceed quota
Work cross-functionally to share what we learn about winning growth accounts, and travel to customer meetings and events where needed
What we offer you
Hybrid working: work from almost anywhere for up to 90 days a year
Home office budget: $650 to set up your space
Learning & development: $1,000 a year for anything, agreed with your manager, that supports your growth
Leave: 25 days of annual leave plus 8 US public holidays, and an extra day off for your birthday
Parental leave: 16 weeks fully paid for eligible employees, regardless of gender or whether you become a parent by birth or adoption
Healthcare: comprehensive medical, dental and vision cover through a range of providers (including Tufts, Kaiser, Aetna, UHC and Blue Shield of CA), with generous premium contributions for you and your dependents
401k: company match included
Mental health: full access to Spill
We hire for trajectory as much as track record. If this sounds like you, apply even if you don’t tick every box, we’d genuinely rather meet you than miss you.
","descriptionPlain":"Elliptic has been tracking down crypto crime since 2013, trusted by banks, businesses, and governments worldwide to keep the financial system safe. Today, our compliance tools cover the large majority of global crypto exchange volume, and a $120m Series D is fueling the next stage of that work.\n\n\n\nYou’ll join our global sales team, reporting to the Regional Sales Director, and win new Enterprise customers across the Americas. You’ll show banks, payments firms and crypto-native companies how Elliptic protects them from complex crypto crime at scale, and make an impact on the market as well as the company.\n\n\n\nWhat you’ll bring\n\n - 5+ years in enterprise B2B sales across crypto, fintech or SaaS, with a track record of hitting targets, building pipeline and winning large accounts through solution selling\n\n - Experience running complex 6-12 month sales cycles, including RFI/RFPs, and selling to the C-suite using a defined methodology such as MEDDICC\n\n - A strong network and credibility in digital assets, AML, risk, fraud, compliance or fintech, and a genuine passion for the crypto economy\n\n - A self-starter’s hunter mentality: you’re resilient and comfortable with ambiguity, and you do well in a low-structure, remote-first environment\n\n - Fluency with AI tools as part of your daily workflow, you use them to move faster and think better, and you know when not to trust them\n\nWhat you’ll do\n\n - Identify and open doors to Enterprise accounts across your territory, working from some predefined targets and finding the next best fit\n\n - Run the full sales cycle: prospecting, tailored demos, proposals, negotiation and close\n\n - Build scalable strategies for winning new accounts, and use HubSpot, LinkedIn and other tools to forecast accurately and exceed quota\n\n - Work cross-functionally to share what we learn about winning growth accounts, and travel to customer meetings and events where needed\n\nWhat we offer you\n\n - Hybrid working: work from almost anywhere for up to 90 days a year\n\n - Home office budget: $650 to set up your space\n\n - Learning & development: $1,000 a year for anything, agreed with your manager, that supports your growth\n\n - Leave: 25 days of annual leave plus 8 US public holidays, and an extra day off for your birthday\n\n - Parental leave: 16 weeks fully paid for eligible employees, regardless of gender or whether you become a parent by birth or adoption\n\n - Healthcare: comprehensive medical, dental and vision cover through a range of providers (including Tufts, Kaiser, Aetna, UHC and Blue Shield of CA), with generous premium contributions for you and your dependents\n\n - 401k: company match included\n\n - Mental health: full access to Spill\n\nWe hire for trajectory as much as track record. If this sounds like you, apply even if you don’t tick every box, we’d genuinely rather meet you than miss you."},{"id":"2785c937-6cbd-45f4-b210-48c6a650b249","title":"Senior Product Manager ","department":"Product","team":"Product Management","employmentType":"FullTime","location":"London, United Kingdom","secondaryLocations":[],"publishedAt":"2026-09-28T08:33:30.684+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"London, United Kingdom","addressCountry":"United Kingdom","addressLocality":"London, United Kingdom"}},"jobUrl":"https://jobs.ashbyhq.com/elliptic/2785c937-6cbd-45f4-b210-48c6a650b249","applyUrl":"https://jobs.ashbyhq.com/elliptic/2785c937-6cbd-45f4-b210-48c6a650b249/application","descriptionHtml":"Elliptic has been tracking down crypto crime since 2013, trusted by banks, businesses, and governments worldwide to keep the financial system safe. Today, our compliance tools cover the large majority of global crypto exchange volume, and a $120m Series D is fueling the next stage of that work.
Elliptic is building an AI fluent workforce. Across our Product, Engineering, Design and Intelligence we’re going beyond giving everyone the tools. We’re setting new standards. Using AI to transform how we build and work every day to deliver on our market opportunity. Put another way our teams iterate alongside agentic systems applying judgement to build world class systems.
This role is an Adoptive AI fluency role. That means AI has already changed how you work, not just how fast, and you enjoy using AI and agentic systems to operate more effectively.
You’ll own the vision for our Real-time Risk solutions, building capabilities that detect financial crime the moment it happens and let some of the biggest names in crypto, financial services and government act on emerging threats as they unfold.
What you’ll bring
Experience in a highly technical product role, working with large datasets and/or complex engineering systems (5+ years of product experience)
Strong communication skills: you make technically complex concepts clear to any audience
An entrepreneurial mindset, and a genuine enjoyment of spending time with customers, prospects and partners
Fluency with AI tools as part of your daily workflow, you use them to move faster and think better, and you know when not to trust them
Bonus points for blockchain analytics or intelligence experience in the public or private sector.
What you’ll do
Design and deliver scalable, real-time solutions that detect compliance risks and alert customers when activity crosses their risk thresholds
Work with Engineering and Design to break down complex analytics challenges and make the right technical trade-offs
Build and maintain the roadmap, and become Elliptic’s subject matter expert on Real-time Risk
Partner with Marketing, Sales and Customer teams on go-to-market, and use customer feedback and usage data to keep improving the product
What we offer you
Hybrid working: work from almost anywhere for up to 90 days a year
Home office budget: £500 to set up your space
Learning & development: $1,000 a year for anything, agreed with your manager, that supports your growth
Leave: 25 days of annual leave plus bank holidays, and an extra day off for your birthday
Parental leave: 16 weeks fully paid for eligible employees, regardless of gender or whether you become a parent by birth or adoption
Private health insurance: through Bupa
Life assurance: cover of 4x your salary for your beneficiaries
Mental health: full access to Spill
Cycle to Work scheme
We hire for trajectory as much as track record. If this sounds like you, apply even if you don’t tick every box, we’d genuinely rather meet you than miss you.
Do you want to be at the forefront of combating crypto-enabled terrorism financing? Are you excited about leading the intelligence research that helps financial institutions and governments disrupt illicit financial networks? Are you looking for a values-led company that trusts you to own your domain and make a real impact?
The impact you will have:
As a key contributor to our global intelligence team, you will act as a CTF Subject Matter Expert, leading complex, in-depth investigations into the use of cryptoassets by terrorist actors and facilitation networks. You will validate exposure and attribution confidence, improve workflows, and translate findings into actionable intelligence outputs.
Your work will directly enhance Elliptic’s industry-leading intelligence dataset and product capabilities, helping our private and public-sector customers and partners strengthen CTF controls, manage risk, and take defensible decisions. Your insights will inform strategic client conversations, shape impactful research and publications, and reinforce Elliptic’s reputation as a trusted authority in the crypto and financial intelligence space. Your expertise will play a vital role in advancing financial integrity on a truly global scale.
What you will do:
Lead CTF-focused research and investigations into cryptoasset activity linked to terrorist organisations, facilitators, propaganda and fundraising ecosystems, and operational support networks including identifying typologies
Build and maintain a comprehensive picture of evolving CTF trends and ensure Elliptic’s intelligence reflects the full range of terrorist actors and facilitators using crypto
Work across multiple jurisdictions and designation regimes (e.g., UN, US, UK, EU and relevant domestic CT frameworks), ensuring our intelligence outputs align to different legal definitions, evidentiary expectations, and customer obligations.
Collaborate with the global intelligence team to identify and integrate new entities, wallet clusters, and illicit behaviors into Elliptic’s dataset, keeping it robust, actionable, and defensible.
Represent Elliptic’s CTF intelligence capabilities in client briefings, training sessions, and industry forums, communicating complex findings clearly to audiences including compliance teams, regulators, and public-sector partners.
Support public-sector partners, where appropriate, with intelligence that assists disruption of facilitation networks in the digital asset ecosystem.
What you will achieve in the first 6 months:
Contribute new entities and wallet clusters to Elliptic's intelligence dataset, deepening the CTF picture our customers rely on.
Convert investigative findings into scalable outputs such as typologies and detection logic that strengthen how our customers detect and act on terrorist financing risk.
Represent Elliptic's CTF expertise directly with customers and public-sector partners through briefings, training, or industry forums.
You will be a great fit here if you:
Thrive with high autonomy and minimal oversight
Are highly curious and driven to uncover hidden patterns and connections others overlook
Bring deep experience in intelligence analysis and managing uncertainty
Are an experienced OSINT researcher comfortable navigating multiple languages and jurisdictions
Have proven expertise or a strong interest in counter-terrorism financing
Combine initiative and collaboration with sharp analytical and research skills
Communicate clearly, whether briefing or producing rigorous, evidence-led reports
Work effectively with global teams and stakeholders at all levels
Our ideal candidate has:
Experience in intelligence, threat analysis, financial crime, OSINT or related investigative fields, including work on illicit or terrorist financing
Experience in a senior or highly autonomous role, demonstrating independent judgment and strategic decision-making
An understanding of cryptoassets, blockchain analysis, and on-chain tracing tools
Experience producing clear, evidence-based intelligence reports for both technical and non-technical audiences
Capable of using Python, SQL, or AI-assisted querying to extract and analyze blockchain or open-source data
A strong analytical mindset with excellent judgment when handling sensitive or uncertain intelligence
A collaborative and proactive approach, comfortable working across global, interdisciplinary teams
AI fluency is essential for this role. You must be able to demonstrate your ability to effectively apply AI tools and approaches relevant to intelligence analysis, including using AI to accelerate research workflows, pattern identification, OSINT processing, and the drafting of written outputs.
Bonus Points for:
A PhD or advanced degree in a relevant field
Proven experience investigating terrorist or sanctioned actors’ use of cryptoassets
Fluency or working proficiency in multiple languages, especially those relevant to terrorism or illicit finance research
Publications, briefings, or media contributions on threat finance or cryptoasset misuse
Understanding of obfuscation techniques used by illicit actors
> How we work:
Hybrid working and the option to work from almost anywhere for up to 90 days per year
£500 Remote working budget to set up your home office space
> Learning & Development:
$1,000 Learning & Development budget to use on anything (agreed with your manager) that contributes to your growth and development
> Vacation/ Leave:
Holidays: 25 days of annual leave + bank holidays
An extra day for your birthday
Enhanced parental leave: we provide eligible employees, regardless of gender or whether they become a parent by birth or adoption, 16 weeks fully-paid leave and leave.
> Benefits:
Private Health Insurance with Bupa!
Full access to Spill Mental Health Support
Life Assurance: we hope you will never need this - but our cover is for 4 times your salary to your beneficiaries
Cycle to Work Scheme
We know Diversity and Inclusion is much deeper than just hiring, but it’s important for us to mention it here. We welcome and embrace individuals of all backgrounds and identities at Elliptic, and this is an ongoing priority for us. We know incredible people don’t all think in the same way. We want to be challenged every day. We believe our diverse team of individuals underpins this by bringing creative thinking and innovation to Elliptic every day. We are committed to creating a diverse, inclusive and equitable workplace, so we welcome applications from everyone, even if you may not think you fit all of the requirements of our roles. We foster an environment of psychological safety, where everyone feels comfortable to bring their whole self to work.
","descriptionPlain":"Do you want to be at the forefront of combating crypto-enabled terrorism financing? Are you excited about leading the intelligence research that helps financial institutions and governments disrupt illicit financial networks? Are you looking for a values-led company that trusts you to own your domain and make a real impact?\n\n\n\nThe impact you will have:\n\nAs a key contributor to our global intelligence team, you will act as a CTF Subject Matter Expert, leading complex, in-depth investigations into the use of cryptoassets by terrorist actors and facilitation networks. You will validate exposure and attribution confidence, improve workflows, and translate findings into actionable intelligence outputs.\n\n\n\nYour work will directly enhance Elliptic’s industry-leading intelligence dataset and product capabilities, helping our private and public-sector customers and partners strengthen CTF controls, manage risk, and take defensible decisions. Your insights will inform strategic client conversations, shape impactful research and publications, and reinforce Elliptic’s reputation as a trusted authority in the crypto and financial intelligence space. Your expertise will play a vital role in advancing financial integrity on a truly global scale.\n\n\nWhat you will do:\n\n - Lead CTF-focused research and investigations into cryptoasset activity linked to terrorist organisations, facilitators, propaganda and fundraising ecosystems, and operational support networks including identifying typologies\n\n - Build and maintain a comprehensive picture of evolving CTF trends and ensure Elliptic’s intelligence reflects the full range of terrorist actors and facilitators using crypto\n\n - Work across multiple jurisdictions and designation regimes (e.g., UN, US, UK, EU and relevant domestic CT frameworks), ensuring our intelligence outputs align to different legal definitions, evidentiary expectations, and customer obligations.\n\n - Collaborate with the global intelligence team to identify and integrate new entities, wallet clusters, and illicit behaviors into Elliptic’s dataset, keeping it robust, actionable, and defensible.\n\n - Represent Elliptic’s CTF intelligence capabilities in client briefings, training sessions, and industry forums, communicating complex findings clearly to audiences including compliance teams, regulators, and public-sector partners.\n\n - Support public-sector partners, where appropriate, with intelligence that assists disruption of facilitation networks in the digital asset ecosystem.\n\n\n\nWhat you will achieve in the first 6 months:\n\n - Contribute new entities and wallet clusters to Elliptic's intelligence dataset, deepening the CTF picture our customers rely on.\n\n - Convert investigative findings into scalable outputs such as typologies and detection logic that strengthen how our customers detect and act on terrorist financing risk.\n\n - Represent Elliptic's CTF expertise directly with customers and public-sector partners through briefings, training, or industry forums.\n\n\n\nYou will be a great fit here if you:\n\n - Thrive with high autonomy and minimal oversight\n\n - Are highly curious and driven to uncover hidden patterns and connections others overlook\n\n - Bring deep experience in intelligence analysis and managing uncertainty\n\n - Are an experienced OSINT researcher comfortable navigating multiple languages and jurisdictions\n\n - Have proven expertise or a strong interest in counter-terrorism financing\n\n - Combine initiative and collaboration with sharp analytical and research skills\n\n - Communicate clearly, whether briefing or producing rigorous, evidence-led reports\n\n - Work effectively with global teams and stakeholders at all levels\n\n\n\nOur ideal candidate has:\n\n - Experience in intelligence, threat analysis, financial crime, OSINT or related investigative fields, including work on illicit or terrorist financing\n\n - Experience in a senior or highly autonomous role, demonstrating independent judgment and strategic decision-making\n\n - An understanding of cryptoassets, blockchain analysis, and on-chain tracing tools\n\n - Experience producing clear, evidence-based intelligence reports for both technical and non-technical audiences\n\n - Capable of using Python, SQL, or AI-assisted querying to extract and analyze blockchain or open-source data\n\n - A strong analytical mindset with excellent judgment when handling sensitive or uncertain intelligence\n\n - A collaborative and proactive approach, comfortable working across global, interdisciplinary teams\n\n - AI fluency is essential for this role. You must be able to demonstrate your ability to effectively apply AI tools and approaches relevant to intelligence analysis, including using AI to accelerate research workflows, pattern identification, OSINT processing, and the drafting of written outputs.\n\n\n\nBonus Points for:\n\n - A PhD or advanced degree in a relevant field\n\n - Proven experience investigating terrorist or sanctioned actors’ use of cryptoassets\n\n - Fluency or working proficiency in multiple languages, especially those relevant to terrorism or illicit finance research\n\n - Publications, briefings, or media contributions on threat finance or cryptoasset misuse\n\n - Understanding of obfuscation techniques used by illicit actors\n\n\n\n\n\n\nJOB BENEFITS\n\n> How we work:\n\n - Hybrid working and the option to work from almost anywhere for up to 90 days per year\n\n - £500 Remote working budget to set up your home office space\n\n> Learning & Development:\n\n - $1,000 Learning & Development budget to use on anything (agreed with your manager) that contributes to your growth and development\n\n> Vacation/ Leave:\n\n - Holidays: 25 days of annual leave + bank holidays\n\n - An extra day for your birthday\n\n - Enhanced parental leave: we provide eligible employees, regardless of gender or whether they become a parent by birth or adoption, 16 weeks fully-paid leave and leave.\n\n> Benefits:\n\n - Private Health Insurance with Bupa!\n\n - Full access to Spill Mental Health Support\n\n - Life Assurance: we hope you will never need this - but our cover is for 4 times your salary to your beneficiaries\n\n - Cycle to Work Scheme\n\n \n\nWe know Diversity and Inclusion is much deeper than just hiring, but it’s important for us to mention it here. We welcome and embrace individuals of all backgrounds and identities at Elliptic, and this is an ongoing priority for us. We know incredible people don’t all think in the same way. We want to be challenged every day. We believe our diverse team of individuals underpins this by bringing creative thinking and innovation to Elliptic every day. We are committed to creating a diverse, inclusive and equitable workplace, so we welcome applications from everyone, even if you may not think you fit all of the requirements of our roles. We foster an environment of psychological safety, where everyone feels comfortable to bring their whole self to work."},{"id":"48135887-a4ed-4a12-912d-1c735418fd13","title":"Senior Crypto Threat Analyst - Terrorism","department":"Intelligence","team":"Research & Investigations","employmentType":"FullTime","location":"Washington, D.C.","secondaryLocations":[],"publishedAt":"2026-10-07T15:23:05.415+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"washington","addressCountry":"United States","addressLocality":"washington"}},"jobUrl":"https://jobs.ashbyhq.com/elliptic/48135887-a4ed-4a12-912d-1c735418fd13","applyUrl":"https://jobs.ashbyhq.com/elliptic/48135887-a4ed-4a12-912d-1c735418fd13/application","descriptionHtml":"Do you want to be at the forefront of combating crypto-enabled terrorism financing? Are you excited about leading the intelligence research that helps financial institutions and governments disrupt illicit financial networks? Are you looking for a values-led company that trusts you to own your domain and make a real impact?
The impact you will have:
As a key contributor to our global intelligence team, you will act as a CTF Subject Matter Expert, leading complex, in-depth investigations into the use of cryptoassets by terrorist actors and facilitation networks. You will validate exposure and attribution confidence, improve workflows, and translate findings into actionable intelligence outputs.
Your work will directly enhance Elliptic’s industry-leading intelligence dataset and product capabilities, helping our private and public-sector customers and partners strengthen CTF controls, manage risk, and take defensible decisions. Your insights will inform strategic client conversations, shape impactful research and publications, and reinforce Elliptic’s reputation as a trusted authority in the crypto and financial intelligence space. Your expertise will play a vital role in advancing financial integrity on a truly global scale.
What you will do:
Lead CTF-focused research and investigations into cryptoasset activity linked to terrorist organisations, facilitators, propaganda and fundraising ecosystems, and operational support networks including identifying typologies
Build and maintain a comprehensive picture of evolving CTF trends and ensure Elliptic’s intelligence reflects the full range of terrorist actors and facilitators using crypto
Work across multiple jurisdictions and designation regimes (e.g., UN, US, UK, EU and relevant domestic CT frameworks), ensuring our intelligence outputs align to different legal definitions, evidentiary expectations, and customer obligations.
Collaborate with the global intelligence team to identify and integrate new entities, wallet clusters, and illicit behaviors into Elliptic’s dataset, keeping it robust, actionable, and defensible.
Represent Elliptic’s CTF intelligence capabilities in client briefings, training sessions, and industry forums, communicating complex findings clearly to audiences including compliance teams, regulators, and public-sector partners.
Support public-sector partners, where appropriate, with intelligence that assists disruption of facilitation networks in the digital asset ecosystem.
What you will achieve in the first 6 months:
Contribute new entities and wallet clusters to Elliptic's intelligence dataset, deepening the CTF picture our customers rely on.
Convert investigative findings into scalable outputs such as typologies and detection logic that strengthen how our customers detect and act on terrorist financing risk.
Represent Elliptic's CTF expertise directly with customers and public-sector partners through briefings, training, or industry forums.
You will be a great fit here if you:
Thrive with high autonomy and minimal oversight
Are highly curious and driven to uncover hidden patterns and connections others overlook
Bring deep experience in intelligence analysis and managing uncertainty
Are an experienced OSINT researcher comfortable navigating multiple languages and jurisdictions
Have proven expertise or a strong interest in counter-terrorism financing
Combine initiative and collaboration with sharp analytical and research skills
Communicate clearly, whether briefing or producing rigorous, evidence-led reports
Work effectively with global teams and stakeholders at all levels
Our ideal candidate has:
Experience in intelligence, threat analysis, financial crime, OSINT or related investigative fields, including work on illicit or terrorist financing
Experience in a senior or highly autonomous role, demonstrating independent judgment and strategic decision-making
An understanding of cryptoassets, blockchain analysis, and on-chain tracing tools
Experience producing clear, evidence-based intelligence reports for both technical and non-technical audiences
Capable of using Python, SQL, or AI-assisted querying to extract and analyze blockchain or open-source data
A strong analytical mindset with excellent judgment when handling sensitive or uncertain intelligence
A collaborative and proactive approach, comfortable working across global, interdisciplinary teams
AI fluency is essential for this role. You must be able to demonstrate your ability to effectively apply AI tools and approaches relevant to intelligence analysis, including using AI to accelerate research workflows, pattern identification, OSINT processing, and the drafting of written outputs.
Bonus Points for:
A PhD or advanced degree in a relevant field
Proven experience investigating terrorist or sanctioned actors’ use of cryptoassets
Fluency or working proficiency in multiple languages, especially those relevant to terrorism or illicit finance research
Publications, briefings, or media contributions on threat finance or cryptoasset misuse
Understanding of obfuscation techniques used by illicit actors
Benefits:
> How we work:
Hybrid working: The option to work from almost anywhere for up to 90 days per year.
Remote Work Budget: $650 budget to set up your home office space.
> Learning & Development:
L&D Budget: $1,000 annual Learning & Development budget to use on anything (agreed with your manager) that contributes to your growth and development.
> Vacation / Leave:
Holidays: 25 days of annual leave + 8 US Public Holidays.
Birthday Leave: An extra day off for your birthday.
Enhanced Parental Leave: We provide eligible employees, regardless of gender or whether they become a parent by birth or adoption, 16 weeks fully-paid leave.
> Benefits:
Healthcare: Comprehensive medical, dental, and vision coverage through a range of providers (including Tufts, Kaiser, Aetna, UHC, and Blue Shield of CA) with generous premium contributions for you and your dependents.
401k: Company match included.
Mental Health: Full access to Spill mental health support.
We know Diversity and Inclusion is much deeper than just hiring, but it’s important for us to mention it here. We welcome and embrace individuals of all backgrounds and identities at Elliptic, and this is an ongoing priority for us. We know incredible people don’t all think in the same way. We want to be challenged every day. We believe our diverse team of individuals underpins this by bringing creative thinking and innovation to Elliptic every day. We are committed to creating a diverse, inclusive and equitable workplace, so we welcome applications from everyone, even if you may not think you fit all of the requirements of our roles. We foster an environment of psychological safety, where everyone feels comfortable to bring their whole self to work.
","descriptionPlain":"Do you want to be at the forefront of combating crypto-enabled terrorism financing? Are you excited about leading the intelligence research that helps financial institutions and governments disrupt illicit financial networks? Are you looking for a values-led company that trusts you to own your domain and make a real impact?\n\n\n\nThe impact you will have:\n\nAs a key contributor to our global intelligence team, you will act as a CTF Subject Matter Expert, leading complex, in-depth investigations into the use of cryptoassets by terrorist actors and facilitation networks. You will validate exposure and attribution confidence, improve workflows, and translate findings into actionable intelligence outputs.\n\nYour work will directly enhance Elliptic’s industry-leading intelligence dataset and product capabilities, helping our private and public-sector customers and partners strengthen CTF controls, manage risk, and take defensible decisions. Your insights will inform strategic client conversations, shape impactful research and publications, and reinforce Elliptic’s reputation as a trusted authority in the crypto and financial intelligence space. Your expertise will play a vital role in advancing financial integrity on a truly global scale.\n\n\n\nWhat you will do:\n\n - Lead CTF-focused research and investigations into cryptoasset activity linked to terrorist organisations, facilitators, propaganda and fundraising ecosystems, and operational support networks including identifying typologies\n\n - Build and maintain a comprehensive picture of evolving CTF trends and ensure Elliptic’s intelligence reflects the full range of terrorist actors and facilitators using crypto\n\n - Work across multiple jurisdictions and designation regimes (e.g., UN, US, UK, EU and relevant domestic CT frameworks), ensuring our intelligence outputs align to different legal definitions, evidentiary expectations, and customer obligations.\n\n - Collaborate with the global intelligence team to identify and integrate new entities, wallet clusters, and illicit behaviors into Elliptic’s dataset, keeping it robust, actionable, and defensible.\n\n - Represent Elliptic’s CTF intelligence capabilities in client briefings, training sessions, and industry forums, communicating complex findings clearly to audiences including compliance teams, regulators, and public-sector partners.\n\n - Support public-sector partners, where appropriate, with intelligence that assists disruption of facilitation networks in the digital asset ecosystem.\n\n\n\nWhat you will achieve in the first 6 months:\n\n - Contribute new entities and wallet clusters to Elliptic's intelligence dataset, deepening the CTF picture our customers rely on.\n\n - Convert investigative findings into scalable outputs such as typologies and detection logic that strengthen how our customers detect and act on terrorist financing risk.\n\n - Represent Elliptic's CTF expertise directly with customers and public-sector partners through briefings, training, or industry forums.\n\n\n\nYou will be a great fit here if you:\n\n - Thrive with high autonomy and minimal oversight\n\n - Are highly curious and driven to uncover hidden patterns and connections others overlook\n\n - Bring deep experience in intelligence analysis and managing uncertainty\n\n - Are an experienced OSINT researcher comfortable navigating multiple languages and jurisdictions\n\n - Have proven expertise or a strong interest in counter-terrorism financing\n\n - Combine initiative and collaboration with sharp analytical and research skills\n\n - Communicate clearly, whether briefing or producing rigorous, evidence-led reports\n\n - Work effectively with global teams and stakeholders at all levels\n\n\n\nOur ideal candidate has:\n\n - Experience in intelligence, threat analysis, financial crime, OSINT or related investigative fields, including work on illicit or terrorist financing\n\n - Experience in a senior or highly autonomous role, demonstrating independent judgment and strategic decision-making\n\n - An understanding of cryptoassets, blockchain analysis, and on-chain tracing tools\n\n - Experience producing clear, evidence-based intelligence reports for both technical and non-technical audiences\n\n - Capable of using Python, SQL, or AI-assisted querying to extract and analyze blockchain or open-source data\n\n - A strong analytical mindset with excellent judgment when handling sensitive or uncertain intelligence\n\n - A collaborative and proactive approach, comfortable working across global, interdisciplinary teams\n\n - AI fluency is essential for this role. You must be able to demonstrate your ability to effectively apply AI tools and approaches relevant to intelligence analysis, including using AI to accelerate research workflows, pattern identification, OSINT processing, and the drafting of written outputs.\n\n\n\nBonus Points for:\n\n - A PhD or advanced degree in a relevant field\n\n - Proven experience investigating terrorist or sanctioned actors’ use of cryptoassets\n\n - Fluency or working proficiency in multiple languages, especially those relevant to terrorism or illicit finance research\n\n - Publications, briefings, or media contributions on threat finance or cryptoasset misuse\n\n - Understanding of obfuscation techniques used by illicit actors\n\n\nBenefits:\n\n> How we work:\n\n - Hybrid working: The option to work from almost anywhere for up to 90 days per year.\n\n - Remote Work Budget: $650 budget to set up your home office space.\n\n> Learning & Development:\n\n - L&D Budget: $1,000 annual Learning & Development budget to use on anything (agreed with your manager) that contributes to your growth and development.\n\n> Vacation / Leave:\n\n - Holidays: 25 days of annual leave + 8 US Public Holidays.\n\n - Birthday Leave: An extra day off for your birthday.\n\n - Enhanced Parental Leave: We provide eligible employees, regardless of gender or whether they become a parent by birth or adoption, 16 weeks fully-paid leave.\n\n> Benefits:\n\n - Healthcare: Comprehensive medical, dental, and vision coverage through a range of providers (including Tufts, Kaiser, Aetna, UHC, and Blue Shield of CA) with generous premium contributions for you and your dependents.\n\n - 401k: Company match included.\n\n - Mental Health: Full access to Spill mental health support.\n\n \n\nWe know Diversity and Inclusion is much deeper than just hiring, but it’s important for us to mention it here. We welcome and embrace individuals of all backgrounds and identities at Elliptic, and this is an ongoing priority for us. We know incredible people don’t all think in the same way. We want to be challenged every day. We believe our diverse team of individuals underpins this by bringing creative thinking and innovation to Elliptic every day. We are committed to creating a diverse, inclusive and equitable workplace, so we welcome applications from everyone, even if you may not think you fit all of the requirements of our roles. We foster an environment of psychological safety, where everyone feels comfortable to bring their whole self to work. "},{"id":"34be9c00-ff95-48c3-bfe8-63b2ea029b7a","title":"Head of Compliance Product","department":"Product","team":"Product Management","employmentType":"FullTime","location":"London, United Kingdom","secondaryLocations":[],"publishedAt":"2026-10-05T09:19:28.240+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"London, United Kingdom","addressCountry":"United Kingdom","addressLocality":"London, United Kingdom"}},"jobUrl":"https://jobs.ashbyhq.com/elliptic/34be9c00-ff95-48c3-bfe8-63b2ea029b7a","applyUrl":"https://jobs.ashbyhq.com/elliptic/34be9c00-ff95-48c3-bfe8-63b2ea029b7a/application","descriptionHtml":"We're hiring a Head of Compliance Product to lead the products at the heart of Elliptic and define what they become in the age of AI.
Compliance is where Elliptic began and where our commercial core sits today. Some of the world's largest exchanges, banks and government agencies rely on our screening, monitoring and investigation products, and the industry they serve is at an inflection point. Compliance teams everywhere are looking to AI to make their work dramatically more efficient, freeing their people to focus on the judgement calls that genuinely need a human, with every automated decision auditable and explainable. Elliptic is building that future with our customers, not just for them, and this role owns it.
You will lead the product managers responsible for our core compliance portfolio, spanning wallet and transaction screening, continuous monitoring, on-chain investigations and risk configuration, and you will drive the product side of our agentic compliance programme alongside our design partners. Much of what you build will have no precedent. You will be inventing the category, inside the company with the data, intelligence and customer trust to win it.
This is a player-coach role reporting to the VP of Product. You will lead and grow a team of product managers and personally own some of the hardest problems on the roadmap. The product organisation is centred in London with a growing US presence.
Own the vision, strategy and roadmap for Elliptic's compliance portfolio, and define what these products become as AI reshapes how compliance work gets done.
Lead product for our agentic compliance programme: AI capabilities that make compliance work faster and better, with auditability and explainability designed in from the start.
Lead, coach and grow a team of product managers. Hire well, develop people deliberately, and set the standard for how a modern, AI-augmented PM works. Developing product talent is a core output of this role, not a side effect.
Stay obsessively close to customers, in creative ways: Methods such as design partnerships, analyst shadowing, product instrumentation, and internal dogfooding before anything ships come naturally to you to increase the chances of success. Convert ambiguous market signal into a clear view of what to build and why.
Prioritise ruthlessly. Demand will always exceed capacity. Sequence zero-to-one bets against the needs of products customers depend on today, and say yes or no credibly, with reasoning people can engage with.
Execute with rigour, raising velocity and quality together. Own outcomes, not shipping dates. Use AI across your own workflow and your team's to learn faster and ship better at the same time, in a domain where mistakes carry real consequences.
Not a compliance officer role. You are building the products compliance teams use, not running a compliance programme.
Not a caretaker role. The core products are successful and deeply embedded; the mandate is reinvention.
Not a management-only layer. You will lead product managers and personally do product work on the hardest problems.
10+ years building software products, including leading and developing product managers, with people who are better because they worked with you.
A genuine zero-to-one track record: an ambiguous problem in a complex domain, taken from nothing to a product real users depend on.
Depth in financial crime compliance from the product side (transaction monitoring, screening, KYC/EDD or investigations), built inside an exchange, a bank, a fintech or a compliance technology company.
Working knowledge of crypto and blockchain as a baseline; deep blockchain analytics experience is a strong plus.
AI-native: AI is embedded in how you work and build every day, you have shipped AI or agentic capabilities to production, and you raise the AI capability of teams around you. If AI has not materially changed how you build product in the last two years, this is not the right role.
Deep executional rigour: you break complex problems into shippable steps, sweat the details that determine quality, and reliably carry work over the line.
High self-sufficiency: you find high-value opportunities no one assigned you, create clarity rather than wait for it, and are comfortable owning a broad remit while the map is still being drawn.
Continuous systems thinking: you look for the repeatable system behind every one-off fix, building leverage so each problem solved makes the whole team permanently faster.
A data-informed operating style: you instrument what you ship, argue from evidence, and change your mind when the data disagrees.
Judgement under ambiguity: you know which decisions to make fast and which to hold open when precedent does not exist.
Comfort in regulated, high-stakes environments: you treat trust, explainability and defensibility as features, and operate well at the tension point between innovation and regulatory reality.
Restlessness about velocity and quality: you treat \"that's just how long it takes\" as a claim to be tested.
If you're energised by ownership, invention, and building side by side with customers in a high-stakes domain, we'd love to hear from you.
","descriptionPlain":"We're hiring a Head of Compliance Product to lead the products at the heart of Elliptic and define what they become in the age of AI.\n\nCompliance is where Elliptic began and where our commercial core sits today. Some of the world's largest exchanges, banks and government agencies rely on our screening, monitoring and investigation products, and the industry they serve is at an inflection point. Compliance teams everywhere are looking to AI to make their work dramatically more efficient, freeing their people to focus on the judgement calls that genuinely need a human, with every automated decision auditable and explainable. Elliptic is building that future with our customers, not just for them, and this role owns it.\n\nYou will lead the product managers responsible for our core compliance portfolio, spanning wallet and transaction screening, continuous monitoring, on-chain investigations and risk configuration, and you will drive the product side of our agentic compliance programme alongside our design partners. Much of what you build will have no precedent. You will be inventing the category, inside the company with the data, intelligence and customer trust to win it.\n\nThis is a player-coach role reporting to the VP of Product. You will lead and grow a team of product managers and personally own some of the hardest problems on the roadmap. The product organisation is centred in London with a growing US presence.\n\n \n \n\n\nWHAT YOU'LL DO\n\n - Own the vision, strategy and roadmap for Elliptic's compliance portfolio, and define what these products become as AI reshapes how compliance work gets done.\n\n - Lead product for our agentic compliance programme: AI capabilities that make compliance work faster and better, with auditability and explainability designed in from the start.\n\n - Lead, coach and grow a team of product managers. Hire well, develop people deliberately, and set the standard for how a modern, AI-augmented PM works. Developing product talent is a core output of this role, not a side effect.\n\n - Stay obsessively close to customers, in creative ways: Methods such as design partnerships, analyst shadowing, product instrumentation, and internal dogfooding before anything ships come naturally to you to increase the chances of success. Convert ambiguous market signal into a clear view of what to build and why.\n\n - Prioritise ruthlessly. Demand will always exceed capacity. Sequence zero-to-one bets against the needs of products customers depend on today, and say yes or no credibly, with reasoning people can engage with.\n\n - Execute with rigour, raising velocity and quality together. Own outcomes, not shipping dates. Use AI across your own workflow and your team's to learn faster and ship better at the same time, in a domain where mistakes carry real consequences.\n\n \n \n\n\nWHAT THIS ROLE IS NOT\n\n - Not a compliance officer role. You are building the products compliance teams use, not running a compliance programme.\n\n - Not a caretaker role. The core products are successful and deeply embedded; the mandate is reinvention.\n\n - Not a management-only layer. You will lead product managers and personally do product work on the hardest problems.\n\n \n \n\n\nWHO WE'RE LOOKING FOR\n\n - 10+ years building software products, including leading and developing product managers, with people who are better because they worked with you.\n\n - A genuine zero-to-one track record: an ambiguous problem in a complex domain, taken from nothing to a product real users depend on.\n\n - Depth in financial crime compliance from the product side (transaction monitoring, screening, KYC/EDD or investigations), built inside an exchange, a bank, a fintech or a compliance technology company.\n\n - Working knowledge of crypto and blockchain as a baseline; deep blockchain analytics experience is a strong plus.\n\n - AI-native: AI is embedded in how you work and build every day, you have shipped AI or agentic capabilities to production, and you raise the AI capability of teams around you. If AI has not materially changed how you build product in the last two years, this is not the right role.\n\n - Deep executional rigour: you break complex problems into shippable steps, sweat the details that determine quality, and reliably carry work over the line.\n\n - High self-sufficiency: you find high-value opportunities no one assigned you, create clarity rather than wait for it, and are comfortable owning a broad remit while the map is still being drawn.\n\n - Continuous systems thinking: you look for the repeatable system behind every one-off fix, building leverage so each problem solved makes the whole team permanently faster.\n\n - A data-informed operating style: you instrument what you ship, argue from evidence, and change your mind when the data disagrees.\n\n - Judgement under ambiguity: you know which decisions to make fast and which to hold open when precedent does not exist.\n\n - Comfort in regulated, high-stakes environments: you treat trust, explainability and defensibility as features, and operate well at the tension point between innovation and regulatory reality.\n\n - Restlessness about velocity and quality: you treat \"that's just how long it takes\" as a claim to be tested.\n\n\n\nIf you're energised by ownership, invention, and building side by side with customers in a high-stakes domain, we'd love to hear from you."},{"id":"819610a1-33ee-4514-9099-8d699146b1ba","title":"Enterprise Account Executive","department":"Sales","team":"Sales","employmentType":"FullTime","location":"London, United Kingdom","secondaryLocations":[],"publishedAt":"2026-09-02T10:47:44.683+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"London, United Kingdom","addressCountry":"United Kingdom","addressLocality":"London, United Kingdom"}},"jobUrl":"https://jobs.ashbyhq.com/elliptic/819610a1-33ee-4514-9099-8d699146b1ba","applyUrl":"https://jobs.ashbyhq.com/elliptic/819610a1-33ee-4514-9099-8d699146b1ba/application","descriptionHtml":"Ready to Take on a New Challenge in Enterprise Sales?
Are you a driven, energetic sales professional looking for your next big adventure? Do you thrive on taking ownership, unlocking strategic accounts, and closing complex, high-value deals? Are you excited by cutting-edge technology in a dynamic industry, and motivated by the opportunity to make a measurable impact—not just on your career, but on the world?
If so, we want to hear from you.
Where You’ll Make an Impact:
As an Enterprise Sales Executive, you’ll join our high-performing EMEA sales team, reporting to the Head of Sales, EMEA. You'll take full ownership of your territory and become a trusted advisor to stakeholders across the Crypto and Financial Services landscape.
You’re not just here to sell, you’re here to transform how leading enterprises combat crypto crime with Elliptic’s industry-leading compliance and investigation solutions. You’ll gain deep product expertise and apply your understanding of evolving global and regional regulations to build compelling business cases that speak directly to our customers’ pain points.
This is an exciting opportunity for someone looking for a role where you can make an impact not just on the company you work for but also on the market you work in. Fascinating and challenging work is the norm - working at Elliptic is never boring!
Run the full enterprise sales cycle, from pipeline generation to deal closure, across a territory with massive potential and that has considerable inbound interest.
Identify, engage, and convert strategic enterprise accounts (including pre-defined targets and new prospects).
Develop and execute multi-threaded sales strategies to engage diverse stakeholders (compliance, legal, risk, procurement, tech, C-level).
Handle 5-, 6- and 7-figure deal cycles with skill, creativity, and precision leveraging persuasion, influence, and insight-based selling techniques.
Drive account expansion through timely up-sell and cross-sell opportunities, maximizing value delivered to our customers.
Partner with global peers to collaborate on multi-region and strategic global accounts with long-term growth potential.
Collaborate with internal sales engineers, product experts, customer success, and marketing, as well as partner channels, to expand your reach and velocity.
Stay ahead of industry shifts and translate emerging challenges into opportunities for Elliptic’s solution suite.
Be an ambassador of the Elliptic brand, living our values of curiosity, trust, and action in every interaction.
A driven, tenacious “hunter” who thrives on owning their number and finding creative ways to exceed it.
Experienced in B2B enterprise SaaS and/or DaaS sales within RegTech, FinTech, and/or Crypto.
A proven track record of consistently closing successful enterprise deals across multiple years and companies.
Comfortable leading complex, long-cycle and large deals involving multiple stakeholders, but also agile enough to take on quick-close 5-figure deals.
Commercially curious, you ask smart questions, seek to understand the \"why\" behind a customer’s problems, and use those insights to tailor impactful solutions.
Confident, consultative, and persuasive, able to build strong stakeholder relationships at all levels, from mid-level managers to C-suites.
A collaborative team player, independent yet never “lone wolf.” You value and engage support from your pack.
Agile, resourceful, and fearless, you see opportunity where others see blockers and know how to create inroads where none appear to exist.
Familiarity with the MEDDPPICC methodology
Experience using AI to assist in creating pipeline and leveraging it within your sales methodology
Bonus Points for:
An existing network of connections across the Banking, Financial Services, and Insurance (BFSI) space
French, Spanish, or Italian
Ultimately we are looking to hire those who want to be the future leaders in the industry, super intrigued by Crypto and have an awesome mindset to learn so if you don’t meet all the criteria still do apply!
Hybrid working and the option to work from almost anywhere for up to 90 days per year
£500 Remote working budget to set up your home office space
Learning & Development:
$1,000 Learning & Development budget to use on anything (agreed with your manager) that contributes to your growth and development
Vacation/ Leave:
Holidays: 25 days of annual leave + bank holidays
An extra day for your birthday
Enhanced parental leave: we provide eligible employees, regardless of gender or whether they become a parent by birth or adoption, 16 weeks fully-paid leave and leave.
Benefits:
Private Health Insurance - we use Vitality!
Full access to Spill Mental Health Support
Life Assurance: we hope you will never need this - but our cover is for 4 times your salary to your beneficiaries
Cycle to Work Scheme
Do you enjoy building a support practice as much as running one? Have you managed a team through change while still being hands-on enough to jump into an executive-level escalation yourself? Do you see AI as the single biggest lever for cutting repeat-ticket volume, and have you actually shipped something that proves it? Are you looking for a values-led company that cares about its employees' growth?
The impact you will have: As Technical Customer Support Lead based out of our London office, you'll run the TCS team day to day. That means setting the AI automation roadmap and personally driving at least one automation project from idea to production, building the career framework the team is levelled against, and owning the feedback loop back into Engineering on anything that touches support. You'll be the person executives and customers turn to when something P1 or exec-visible needs managing, and the main link between TCS and Engineering on product direction.
We know Diversity and inclusion are much deeper than just hiring, but it's important for us to mention it here. We welcome and embrace individuals of all backgrounds and identities at Elliptic, and this is an ongoing priority for us. We know incredible people don't all think in the same way. We want to be challenged every day. We are committed to diversity, equity, and inclusion at Elliptic. We welcome individuals of all backgrounds and viewpoints — diverse thinking drives our innovation. We aim to create a psychologically safe environment where everyone can bring their whole self to work. We are committed to creating a diverse, inclusive, and equitable workplace, so we welcome applications from everyone, even if you do not think you meet all the requirements for our roles. We foster an environment of psychological safety, where everyone feels comfortable bringing their whole self to work.
What you will do daily:
Run the team day to day: queue health, SLAs, and the follow-the-sun coverage model across four hubs.
Own executive-level and major-incident escalations, managing customer communication while Engineering fixes the underlying issue.
Review product requirements for anything that touches support, and flag deployments that could affect customers before they ship.
Own the AI automation roadmap, career frameworks and SOPs for the team.
Hire and grow the team, mentor and coach team members on both technical troubleshooting and their career growth, and own the knowledge base as a durable asset rather than a side project.
Work with the team to turn recurring incident types into self-service using AI and other tooling, and keep an eye on whether people actually use it.
Advocate for customer needs at the leadership table, turning what you're seeing in escalations into specific asks for the product roadmap.
Step in personally on the toughest API escalations when a customer's web or mobile build needs senior technical guidance.
What you will achieve in the first 6 months:
Have a documented, working escalation and RACI model the team is actually using, not just a page nobody opens.
Run at least one executive-level incident end to end, from first contact through customer communication to resolution.
Ship and measure at least one AI-driven automation project that visibly cuts routine incident volume, agreed and prioritised with the team.
You will be a great fit here if you:
Have led a technical support or customer-facing engineering team through real growth, not just steady state.
Are as comfortable in an executive incident call as you are reviewing a PRD.
Build process because it removes friction for your team, not because process is the point.
Care about AI, and have a clear point of view on how advanced systems should be built responsibly.
Stay technically sharp yourself: seek out the hardest escalations instead of only managing from a distance.
Use AI coding assistants like Copilot, Cursor, or Claude critically and effectively as part of your day-to-day workflow, not just as a novelty.
Firmly believe diverse and empowered teams make us stronger as individuals, as a team, and as a business.
Our ideal candidate has:
5+ years in technical support, technical account management, or engineering, with 2+ years directly managing people.
A track record of building or scaling a support function, ideally in a regulated or high-stakes environment.
Demonstrated ability to mentor and coach team members, not just manage their output.
Comfort reading PRDs and giving product feedback that engineers actually act on.
Experience with the same technical surface the team works in daily: APIs, Datadog/Kibana, SQL, and workflow automation tooling.
Experience with AI/ML or enterprise B2B SaaS, including having led or closely supported an automation project from pilot to production.
Enough practical fluency in prompt design, structured outputs, and LLM evaluation to sponsor the team's AI work and judge when it's ready to ship — you don't need to have built the eval harness yourself, but you should know what a credible one looks like.
Familiarity with observability tooling, automation frameworks, and CI/CD pipelines, enough to have an informed view on what the team should build versus buy.
Genuine interest in crypto and blockchain, and in the compliance landscape it operates in.
> How we work:
Hybrid working and the option to work from almost anywhere for up to 90 days per year
£500 Remote working budget to set up your home office space
> Learning & Development:
$1,000 Learning & Development budget to use on anything (agreed with your manager) that contributes to your growth and development
> Vacation/ Leave:
Holidays: 25 days of annual leave + bank holidays
An extra day for your birthday
Enhanced parental leave: we provide eligible employees, regardless of gender or whether they become a parent by birth or adoption, 16 weeks fully-paid leave and leave.
> Benefits:
Private Health Insurance - we use Bupa!
Full access to Spill Mental Health Support
Life Assurance: we hope you will never need this - but our cover is for 4 times your salary to your beneficiaries
Cycle to Work Scheme
Elliptic has been tracking down crypto crime since 2013, trusted by banks, businesses, and governments worldwide to keep the financial system safe. Today, our compliance tools cover the large majority of global crypto exchange volume, and a $120m Series D is fueling the next stage of that work.
Elliptic is building an AI fluent workforce. Across our Product, Engineering, Design and Intelligence we’re going beyond giving everyone the tools. We’re setting new standards. Using AI to transform how we build and work every day to deliver on our market opportunity. Put another way our teams iterate alongside agentic systems applying judgement to build world class systems.
This role is an Adoptive AI fluency role. That means AI has already changed how you work, not just how fast, and you enjoy using AI and agentic systems to operate more effectively.
You’ll personally design and build the data systems behind every Elliptic product, turning raw blockchain activity into the intelligence that helps the world fight financial crime. Few engineering roles have impact this measurable, or this direct.
Our engineering culture is built on openness, autonomy and continuous improvement. We favour functional programming for clarity and reliability, and rely on peer review, data-driven decisions and open discussion, in a team that values curiosity, technical excellence and shared impact over hierarchy.
What you’ll bring
Hands-on production experience in Scala or another modern language (Python, Java), ideally with a functional programming approach
Experience building and running distributed data systems in the cloud (AWS, GCP or Azure), using Spark or Databricks
Solid grounding in data modelling and workflow orchestration
The judgement to balance scalability, performance and maintainability
Fluency with AI tools as part of your daily workflow, you use them to move faster and think better, and you know when not to trust them
Bonus points for stream processing and event-driven architecture, Infrastructure as Code (Terraform, CloudFormation), Docker and Kubernetes, or an interest in crypto and blockchain.
What you’ll do
Write, ship, and maintain production code as a hands-on senior engineer
Architect large-scale distributed data pipelines across batch and streaming
Drive technical decisions and help shape the data engineering roadmap
Raise the bar through peer review and mentoring, and improve platform reliability, observability and cost efficiency
What we offer you
Hybrid working: work from almost anywhere for up to 90 days a year
Home office budget: $650 to set up your space
Learning & development: $1,000 a year for anything, agreed with your manager, that supports your growth
Leave: 25 days of annual leave plus US public holidays, and an extra day off for your birthday
Parental leave: 16 weeks fully paid for eligible employees, regardless of gender or whether you become a parent by birth or adoption
Healthcare: comprehensive medical, dental and vision cover through a range of providers (including Tufts, Kaiser, Aetna, UHC and Blue Shield of CA), with generous premium contributions for you and your dependents
401k: company match included
Mental health: full access to Spill
We hire for trajectory as much as track record. If this sounds like you, apply even if you don’t tick every box, we’d genuinely rather meet you than miss you.
","descriptionPlain":"Elliptic has been tracking down crypto crime since 2013, trusted by banks, businesses, and governments worldwide to keep the financial system safe. Today, our compliance tools cover the large majority of global crypto exchange volume, and a $120m Series D is fueling the next stage of that work.\n\n\n\nElliptic is building an AI fluent workforce. Across our Product, Engineering, Design and Intelligence we’re going beyond giving everyone the tools. We’re setting new standards. Using AI to transform how we build and work every day to deliver on our market opportunity. Put another way our teams iterate alongside agentic systems applying judgement to build world class systems.\n\nThis role is an Adoptive AI fluency role. That means AI has already changed how you work, not just how fast, and you enjoy using AI and agentic systems to operate more effectively.\n\n\n\nYou’ll personally design and build the data systems behind every Elliptic product, turning raw blockchain activity into the intelligence that helps the world fight financial crime. Few engineering roles have impact this measurable, or this direct.\n\nOur engineering culture is built on openness, autonomy and continuous improvement. We favour functional programming for clarity and reliability, and rely on peer review, data-driven decisions and open discussion, in a team that values curiosity, technical excellence and shared impact over hierarchy.\n\n\n\nWhat you’ll bring\n\n - Hands-on production experience in Scala or another modern language (Python, Java), ideally with a functional programming approach\n\n - Experience building and running distributed data systems in the cloud (AWS, GCP or Azure), using Spark or Databricks\n\n - Solid grounding in data modelling and workflow orchestration\n\n - The judgement to balance scalability, performance and maintainability\n\n - Fluency with AI tools as part of your daily workflow, you use them to move faster and think better, and you know when not to trust them\n\nBonus points for stream processing and event-driven architecture, Infrastructure as Code (Terraform, CloudFormation), Docker and Kubernetes, or an interest in crypto and blockchain.\n\n\n\nWhat you’ll do\n\n - Write, ship, and maintain production code as a hands-on senior engineer\n\n - Architect large-scale distributed data pipelines across batch and streaming\n\n - Drive technical decisions and help shape the data engineering roadmap\n\n - Raise the bar through peer review and mentoring, and improve platform reliability, observability and cost efficiency\n\n\n\nWhat we offer you\n\n - Hybrid working: work from almost anywhere for up to 90 days a year\n\n - Home office budget: $650 to set up your space\n\n - Learning & development: $1,000 a year for anything, agreed with your manager, that supports your growth\n\n - Leave: 25 days of annual leave plus US public holidays, and an extra day off for your birthday\n\n - Parental leave: 16 weeks fully paid for eligible employees, regardless of gender or whether you become a parent by birth or adoption\n\n - Healthcare: comprehensive medical, dental and vision cover through a range of providers (including Tufts, Kaiser, Aetna, UHC and Blue Shield of CA), with generous premium contributions for you and your dependents\n\n - 401k: company match included\n\n - Mental health: full access to Spill\n\nWe hire for trajectory as much as track record. If this sounds like you, apply even if you don’t tick every box, we’d genuinely rather meet you than miss you."},{"id":"c6221876-7dd3-4a72-acd0-932bc89e9a1f","title":"Education Content Creator - FTC","department":"Product","team":"Education","employmentType":"Temporary","location":"London, United Kingdom","secondaryLocations":[],"publishedAt":"2026-10-02T12:43:43.895+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"London, United Kingdom","addressCountry":"United Kingdom","addressLocality":"London, United Kingdom"}},"jobUrl":"https://jobs.ashbyhq.com/elliptic/c6221876-7dd3-4a72-acd0-932bc89e9a1f","applyUrl":"https://jobs.ashbyhq.com/elliptic/c6221876-7dd3-4a72-acd0-932bc89e9a1f/application","descriptionHtml":"Elliptic is the leader in digital asset decisioning, we have built the most comprehensive platform for efficiently extracting crypto data and intelligence across blockchains with the greatest accuracy.
Our platform’s unrivalled uptime, scalability, depth and breadth of our data and intelligence means exacting organizations choose Elliptic for their compliance, risk management, intelligence operations and blockchain infrastructure needs.
Founded in 2013, Elliptic is headquartered in London with offices in New York, Washington D.C., UAE, Singapore and Tokyo. To learn more, visit www.elliptic.co and follow us on LinkedIn and X.
Do you want to be part of a team that helps solve problems? Are you excited about creating impactful content which helps learners excel? Do you want an opportunity to develop your own skills, and expand your understanding of the future of finance? If so, we want to hear from you!
The Role:
Our customers have varied learning needs, and training requirements to fulfil. Some have compliance or investigations experience in the fiat world, but are new to crypto. Some vice versa.
We understand that one size of training doesn't fit all. We work as a trusted partner, providing solutions to our customer's unique learning needs, whatever the stage of their own crypto journey.
This maternity cover role (a fixed-term contract of circa 12 months) sits at the heart of our Education team - you'll take full ownership of our education content and Learning Management System (LMS) operations for the duration of the contract, working closely with our Director of Education Product Development. You'll be bringing your experience, perspective, and ideas to the party!
Elliptic is building an AI fluent workforce. We invest in the tools, training and time for our teams to use AI well: every Elliptite has access to Claude, and we expect AI to be a normal part of how you work, not an occasional add on.
We are not looking for people who use AI the most. We are looking for people who use it best, with curiosity, sound judgment and full ownership of what they ship. Across our Product, Engineering, Design and Intelligence we're going beyond giving everyone the tools. We're setting new standards. Using AI to transform how we build and work every day to deliver on our market opportunity. Put another way our teams iterate alongside agentic systems applying judgement to build world class systems. What that looks like for this role is set out below.
This role is an Adoptive AI fluency role. That means AI is a default part of how you build and manage learning content, not an occasional add-on - you review what it produces critically before it ships, and can point to a specific workflow you've changed because of it.
What you’ll do:
You'll be working closely with our Director of Education Product Development, owning the full scope of our education content and LMS operations. While no two days tend to look the same, here's a (non-exhaustive) list, to give you a feel for the range of activities this role may encompass:
End-to-end learning design and build - building a compelling narrative and nailing the 'so what?' for learners and training managers
Building bespoke storyboards and learning modules for banking and financial institution customers
Building e-learning modules using Articulate Rise 360, Canva, and ElevenLabs
Refreshing, enhancing, and evolving current Elliptic Learn products, ensuring content remains accurate and current
Creating learning materials ranging from engaging 'knowledge delivery' to immersive, scenario-based practical exercises
Developing product-based learning to support and certify users of our blockchain analytics tools
Helping develop role-specific learning journeys across traditional finance, crypto-native, and government segments
Owning the day-to-day running of the Elliptic Learning Management System (LMS)
Enrolling and onboarding both internal and external learners onto the LMS, and troubleshooting issues as they arise
Having direct contact with customers and learners, supporting their overall learning experience
Working with industry-leading subject matter experts to shape content
Collaborating on content-marketing projects
Helping source, test, and deploy new technologies to enhance the learner experience
Confidently using AI tools (e.g. Claude, ElevenLabs, and similar) to optimise content creation, LMS workflows, and day-to-day tasks
Finding new ideas and opportunities to enhance the overall Elliptic Learn proposition
You will be a great fit here if you:
Have proven experience in end-to-end learning/instructional design, from storyboarding through to build and deployment
Have hands-on experience with Articulate 360 (particularly Rise 360)
Have experience managing an LMS and the associated learner experience (enrolment, troubleshooting, admin)
Have B2B and B2C learning creation experience
Have developed and deployed learning across multiple delivery channels
Enjoy collaborating with a broad range of teams and experts
Are comfortable communicating directly with customers and learners, including a \"front of house\" capacity when needed
Are confident using design and AI-adjacent tools (e.g. Canva, ElevenLabs, or equivalent) to produce polished learning content
Are comfortable using AI tools to support and speed up day-to-day content and admin tasks
Are comfortable working autonomously within a small team, wearing multiple hats
Our ideal candidate is:
Focused on the needs of the learner
Curious, creative and detail-oriented
Articulate - a strong communicator, orally and in writing
A bit of a sponge - loves to research, listen, and learn
Keen to share their ideas on 'what's next, and why we should…'
Happy to explore new approaches, and be inventive when solving problems
Not phased by a steep learning curve
Grasps instructions quickly then can move at pace
Able to boil complexity down to make it useful and engaging
Thriving when working as part of a friendly, proactive team
Collaborative at heart, but very happy flying solo too
Comfortable being 'front of house' with customers when necessary (with support)
OK to roll their sleeves up and dive in to whatever needs doing
Accepting that what they planned to do one day, they may end up not doing, because something more important came up
Bonus Points if:
You’re already familiar with crypto, crypto compliance, and/or blockchain analytics
You’ve worked with global audiences, and recognise the nuances therein
You’ve worked with both private sector and government clients, particularly in creating and deploying financial crime and/or product training
You’re experienced with LearnWorlds LMS, Articulate 360, and Canva
You’ve got experience of writing/sourcing/researching/curating content
> How we work:
Hybrid working and the option to work from almost anywhere for up to 90 days per year
£500 Remote working budget to set up your home office space
> Learning & Development:
$1,000 Learning & Development budget to use on anything (agreed with your manager) that contributes to your growth and development
> Vacation/ Leave:
Holidays: 25 days of annual leave + bank holidays
An extra day for your birthday
Enhanced parental leave: we provide eligible employees, regardless of gender or whether they become a parent by birth or adoption, 16 weeks fully-paid leave and leave.
> Benefits:
Private Health Insurance - we use Bupa!
Full access to Spill Mental Health Support
Life Assurance: we hope you will never need this - but our cover is for 4 times your salary to your beneficiaries
Cycle to Work Scheme
We know Diversity and Inclusion is much deeper than just hiring, but it’s important for us to mention it here. We welcome and embrace individuals of all backgrounds and identities at Elliptic, and this is an ongoing priority for us. We know incredible people don’t all think in the same way. We want to be challenged every day. We believe our diverse team of individuals underpins this by bringing creative thinking and innovation to Elliptic every day. We are committed to creating a diverse, inclusive and equitable workplace, so we welcome applications from everyone, even if you may not think you fit all of the requirements of our roles. We foster an environment of psychological safety, where everyone feels comfortable to bring their whole self to work.
","descriptionPlain":"Elliptic is the leader in digital asset decisioning, we have built the most comprehensive platform for efficiently extracting crypto data and intelligence across blockchains with the greatest accuracy.\n\nOur platform’s unrivalled uptime, scalability, depth and breadth of our data and intelligence means exacting organizations choose Elliptic for their compliance, risk management, intelligence operations and blockchain infrastructure needs.\n\nFounded in 2013, Elliptic is headquartered in London with offices in New York, Washington D.C., UAE, Singapore and Tokyo. To learn more, visit www.elliptic.co http://www.elliptic.co and follow us on LinkedIn https://uk.linkedin.com/company/ellipticco and X https://x.com/elliptic?ref_src=twsrc%5Egoogle%7Ctwcamp%5Eserp%7Ctwgr%5Eauthor.\n\n \n\nDo you want to be part of a team that helps solve problems? Are you excited about creating impactful content which helps learners excel? Do you want an opportunity to develop your own skills, and expand your understanding of the future of finance? If so, we want to hear from you!\n\n\n\nThe Role:\n\nOur customers have varied learning needs, and training requirements to fulfil. Some have compliance or investigations experience in the fiat world, but are new to crypto. Some vice versa.\n\nWe understand that one size of training doesn't fit all. We work as a trusted partner, providing solutions to our customer's unique learning needs, whatever the stage of their own crypto journey.\n\nThis maternity cover role (a fixed-term contract of circa 12 months) sits at the heart of our Education team - you'll take full ownership of our education content and Learning Management System (LMS) operations for the duration of the contract, working closely with our Director of Education Product Development. You'll be bringing your experience, perspective, and ideas to the party!\n\n\n\nElliptic is building an AI fluent workforce. We invest in the tools, training and time for our teams to use AI well: every Elliptite has access to Claude, and we expect AI to be a normal part of how you work, not an occasional add on.\n\nWe are not looking for people who use AI the most. We are looking for people who use it best, with curiosity, sound judgment and full ownership of what they ship. Across our Product, Engineering, Design and Intelligence we're going beyond giving everyone the tools. We're setting new standards. Using AI to transform how we build and work every day to deliver on our market opportunity. Put another way our teams iterate alongside agentic systems applying judgement to build world class systems. What that looks like for this role is set out below.\n\nThis role is an Adoptive AI fluency role. That means AI is a default part of how you build and manage learning content, not an occasional add-on - you review what it produces critically before it ships, and can point to a specific workflow you've changed because of it.\n\n\n\nWhat you’ll do: \n\nYou'll be working closely with our Director of Education Product Development, owning the full scope of our education content and LMS operations. While no two days tend to look the same, here's a (non-exhaustive) list, to give you a feel for the range of activities this role may encompass:\n\n - End-to-end learning design and build - building a compelling narrative and nailing the 'so what?' for learners and training managers\n\n - Building bespoke storyboards and learning modules for banking and financial institution customers\n\n - Building e-learning modules using Articulate Rise 360, Canva, and ElevenLabs\n\n - Refreshing, enhancing, and evolving current Elliptic Learn products, ensuring content remains accurate and current\n\n - Creating learning materials ranging from engaging 'knowledge delivery' to immersive, scenario-based practical exercises\n\n - Developing product-based learning to support and certify users of our blockchain analytics tools\n\n - Helping develop role-specific learning journeys across traditional finance, crypto-native, and government segments\n\n - Owning the day-to-day running of the Elliptic Learning Management System (LMS)\n\n - Enrolling and onboarding both internal and external learners onto the LMS, and troubleshooting issues as they arise\n\n - Having direct contact with customers and learners, supporting their overall learning experience\n\n - Working with industry-leading subject matter experts to shape content\n\n - Collaborating on content-marketing projects\n\n - Helping source, test, and deploy new technologies to enhance the learner experience\n\n - Confidently using AI tools (e.g. Claude, ElevenLabs, and similar) to optimise content creation, LMS workflows, and day-to-day tasks\n\n - Finding new ideas and opportunities to enhance the overall Elliptic Learn proposition\n\n\n\nYou will be a great fit here if you:\n\n - Have proven experience in end-to-end learning/instructional design, from storyboarding through to build and deployment\n\n - Have hands-on experience with Articulate 360 (particularly Rise 360)\n\n - Have experience managing an LMS and the associated learner experience (enrolment, troubleshooting, admin)\n\n - Have B2B and B2C learning creation experience\n\n - Have developed and deployed learning across multiple delivery channels\n\n - Enjoy collaborating with a broad range of teams and experts\n\n - Are comfortable communicating directly with customers and learners, including a \"front of house\" capacity when needed\n\n - Are confident using design and AI-adjacent tools (e.g. Canva, ElevenLabs, or equivalent) to produce polished learning content\n\n - Are comfortable using AI tools to support and speed up day-to-day content and admin tasks\n\n - Are comfortable working autonomously within a small team, wearing multiple hats\n\n\n\nOur ideal candidate is:\n\n - Focused on the needs of the learner\n\n - Curious, creative and detail-oriented\n\n - Articulate - a strong communicator, orally and in writing\n\n - A bit of a sponge - loves to research, listen, and learn\n\n - Keen to share their ideas on 'what's next, and why we should…'\n\n - Happy to explore new approaches, and be inventive when solving problems\n\n - Not phased by a steep learning curve\n\n - Grasps instructions quickly then can move at pace\n\n - Able to boil complexity down to make it useful and engaging\n\n - Thriving when working as part of a friendly, proactive team\n\n - Collaborative at heart, but very happy flying solo too\n\n - Comfortable being 'front of house' with customers when necessary (with support)\n\n - OK to roll their sleeves up and dive in to whatever needs doing\n\n - Accepting that what they planned to do one day, they may end up not doing, because something more important came up\n\n\n\nBonus Points if:\n\n - You’re already familiar with crypto, crypto compliance, and/or blockchain analytics\n\n - You’ve worked with global audiences, and recognise the nuances therein\n\n - You’ve worked with both private sector and government clients, particularly in creating and deploying financial crime and/or product training\n\n - You’re experienced with LearnWorlds LMS, Articulate 360, and Canva\n\n - You’ve got experience of writing/sourcing/researching/curating content\n\n\n\n\nJOB BENEFITS\n\n> How we work:\n\n - Hybrid working and the option to work from almost anywhere for up to 90 days per year\n\n - £500 Remote working budget to set up your home office space\n\n> Learning & Development:\n\n - $1,000 Learning & Development budget to use on anything (agreed with your manager) that contributes to your growth and development\n\n> Vacation/ Leave:\n\n - Holidays: 25 days of annual leave + bank holidays\n\n - An extra day for your birthday\n\n - Enhanced parental leave: we provide eligible employees, regardless of gender or whether they become a parent by birth or adoption, 16 weeks fully-paid leave and leave.\n\n> Benefits:\n\n - Private Health Insurance - we use Bupa!\n\n - Full access to Spill Mental Health Support\n\n - Life Assurance: we hope you will never need this - but our cover is for 4 times your salary to your beneficiaries\n\n - Cycle to Work Scheme\n\n\n\nWe know Diversity and Inclusion is much deeper than just hiring, but it’s important for us to mention it here. We welcome and embrace individuals of all backgrounds and identities at Elliptic, and this is an ongoing priority for us. We know incredible people don’t all think in the same way. We want to be challenged every day. We believe our diverse team of individuals underpins this by bringing creative thinking and innovation to Elliptic every day. We are committed to creating a diverse, inclusive and equitable workplace, so we welcome applications from everyone, even if you may not think you fit all of the requirements of our roles. We foster an environment of psychological safety, where everyone feels comfortable to bring their whole self to work."},{"id":"7d116372-5f33-49cb-aa56-04ffc55e9cc0","title":"Inside Sales Representative - EMEA","department":"Sales","team":"Sales","employmentType":"FullTime","location":"London, United Kingdom","secondaryLocations":[],"publishedAt":"2026-09-24T09:16:23.908+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"London, United Kingdom","addressCountry":"United Kingdom","addressLocality":"London, United Kingdom"}},"jobUrl":"https://jobs.ashbyhq.com/elliptic/7d116372-5f33-49cb-aa56-04ffc55e9cc0","applyUrl":"https://jobs.ashbyhq.com/elliptic/7d116372-5f33-49cb-aa56-04ffc55e9cc0/application","descriptionHtml":"Are you passionate, enthusiastic, and looking for an opportunity to grow your career in sales? Are you looking for your next challenge in an emerging and exciting market? If yes then we want to hear from you!
The impact you will have:
You will join our EMEA Commercial team, part of Elliptic's global Commercial organisation, and champion uncovering and developing new customer relationships across EMEA. As an Inside Sales Representative you will become an expert in Elliptic's value proposition, helping both prospective and existing customers navigate and enter the digital asset market with your knowledge of our product and of the compliance and regulatory environment.
You will own the full sales cycle for new business in the Growth segment, and you will grow the customers already in your patch in two ways: up-sell, expanding what an existing customer already buys as their usage and licence needs grow, and cross-sell, introducing Elliptic products they do not yet use. You will manage the full cycle including prospecting, qualifying, developing proposals, negotiating terms and closing.
This is an opportunity to build a career in a market you can shape as well as sell into. Fascinating and challenging work is the norm - working at Elliptic is never boring!
What you will do:
Run the full sales cycle, from pipeline generation to deal closure, across a territory with massive potential and that has considerable inbound interest.
Develop net new business and cross sell opportunities across the Growth segment within EMEA
Build out strategic market penetration plan, prospect, and manage full sales cycle
Use AI tooling to work a patch of 1,000+ Growth accounts at scale: researching and segmenting accounts, building and iterating outbound motions, and drafting personalised outreach at volume without losing quality.
Proactively contact prospects to identify & qualify sales opportunities.
Prospect and generate high quality leads
Develop custom proposals based on customer requirements
Conduct presentations and product demos
Negotiate terms and close the business
Work with Customer Success to review licence utilisation and product adoption across the accounts in your patch, using that data to identify and run up-sell and cross-sell plays, with ownership agreed per account with the CSM.
Be an ambassador of the Elliptic brand, living our values of curiosity, trust, and action in every interaction.
Own your number: meet and exceed quarterly and annual quota, keep an accurate and current forecast with all sales pipeline and activity managed in CRM, and drive linearity so revenue lands consistently through the quarter rather than in the closing weeks.
What you will achieve in the first 6 months:
Completed Elliptic's product certifications and onboarding processes.
Mapped your territory and built a qualified pipeline of at least 3x your quarterly quota through a combination of inbound, outbound, and partner-sourced opportunities.
Established a recurring utilisation review with your CSM counterpart covering your patch, with a standing list of up-sell and cross-sell plays ranked by adoption signal.
Run complete discovery cycles, using the Value Pyramid to connect client pain points to our solutions, applying MEDDPPICC to qualify or disqualify with confidence, and have a clear view of what you're walking away from and why.
Mapped and segmented your patch of 1,000+ accounts, and built qualified pipeline coverage of 3x your New Business quarterly target and 2x your Expansion quarterly target, through open opportunities sourced across inbound, outbound and partner routes.
Established a repeatable weekly rhythm that produces a consistent monthly close rate, closing new business every month rather than in end-of-quarter bursts, so that by the end of your first six months you are in a position to hit and exceed your quarterly target.
You will be a great fit here if you are:
A driven, tenacious “hunter” who thrives on owning their number and finding creative ways to meet and exceed it.
Experience in B2B SaaS and/or DaaS sales within RegTech, FinTech, and/or Crypto.
Commercially curious, you ask smart questions, seek to understand the \"why\" behind a customer’s problems, and use those insights to tailor impactful solutions.
Confident, consultative, and persuasive, able to build strong stakeholder relationships at all levels, from mid-level managers to C-suites.
A collaborative team player, independent yet never a “lone wolf.” You value and engage support from your pack.
Agile, resourceful, and fearless, you see opportunities where others see blockers and know how to create inroads where none appear to exist.
Can understand the customer’s business model, and how digital assets fit into their strategy
Have the ability to analyse data to identify market trends and opportunities for cryptocurrency and compliance
Can evaluate customer needs and preferences in relation to pricing, product terms and conditions to ensure that client requirements are addressed in commercial proposals
Enjoy working with pace and energy, building team spirit and cultivating unity and commitment among the team
Have an understanding of complex B2B sales methodologies
Are a self-starter, adaptable and comfortable with changing priorities
Proven experience and knowledge of use of AI tools into day-to-day workflows
Our ideal candidate has:
Strong outbound prospecting skills, with a track record of generating net new business and pipeline growth
Demonstrated track record of success and quota over achievement
A strong work ethic and an entrepreneur’s mindset. You’re comfortable creating value in a low structure environment while being agile and resilient
Minimum baseline understanding about digital assets and the crypto economy
Familiarity with the MEDDPPICC methodology and Value Based Selling.
Proficiency in CRM systems (HubSpot or similar), LLMs and other AI-driven prospecting and work efficiency tools.
Passionate about agentic AI and excited to help customers navigate a rapidly evolving industry.
Bonus Points for:
Intimate understanding of AML/KYC and Forensics space, either in cryptocurrency or traditional financial environments
Experience selling SaaS solutions to crypto-native financial services business
Fluency / business level in European language(s)
A proven use case and understanding of agentic AI is a strong plus.
How We Work
Hybrid working and the option to work from almost anywhere for up to 90 days per year
£500 Remote working budget to set up your home office space
Learning & Development:
£1,000 Learning & Development budget to use on anything (agreed with your manager) that contributes to your growth and development
Vacation/ Leave:
Holidays: 25 days of annual leave + bank holidays
An extra day for your birthday
Enhanced parental leave: we provide eligible employees, regardless of gender or whether they become a parent by birth or adoption, 16 weeks fully-paid leave and leave.
Benefits:
Private Health Insurance - we use Bupa!
Full access to Spill Mental Health Support
Life Assurance: we hope you will never need this - but our cover is for 4 times your salary to your beneficiaries
Cycle to Work Scheme
We know Diversity and Inclusion is much deeper than just hiring, but it’s important for us to mention it here. We welcome and embrace individuals of all backgrounds and identities at Elliptic, and this is an ongoing priority for us. We know incredible people don’t all think in the same way. We want to be challenged every day. We believe our diverse team of individuals underpins this by bringing creative thinking and innovation to Elliptic every day. We are committed to creating a diverse, inclusive and equitable workplace, so we welcome applications from everyone, even if you may not think you fit all of the requirements of our roles. We foster an environment of psychological safety, where everyone feels comfortable to bring their whole self to work.
Ultimately we are looking to hire those who want to be the future leaders in the industry, super intrigued by Crypto and have an awesome mindset to learn so if you don’t meet all the criteria still do apply!
","descriptionPlain":"Are you passionate, enthusiastic, and looking for an opportunity to grow your career in sales? Are you looking for your next challenge in an emerging and exciting market? If yes then we want to hear from you!\n\n\n\nThe impact you will have:\n\nYou will join our EMEA Commercial team, part of Elliptic's global Commercial organisation, and champion uncovering and developing new customer relationships across EMEA. As an Inside Sales Representative you will become an expert in Elliptic's value proposition, helping both prospective and existing customers navigate and enter the digital asset market with your knowledge of our product and of the compliance and regulatory environment.\n\n\n\nYou will own the full sales cycle for new business in the Growth segment, and you will grow the customers already in your patch in two ways: up-sell, expanding what an existing customer already buys as their usage and licence needs grow, and cross-sell, introducing Elliptic products they do not yet use. You will manage the full cycle including prospecting, qualifying, developing proposals, negotiating terms and closing.\n\n\n\nThis is an opportunity to build a career in a market you can shape as well as sell into. Fascinating and challenging work is the norm - working at Elliptic is never boring!\n\n\n\nWhat you will do:\n\n - Run the full sales cycle, from pipeline generation to deal closure, across a territory with massive potential and that has considerable inbound interest.\n\n - Develop net new business and cross sell opportunities across the Growth segment within EMEA\n\n - Build out strategic market penetration plan, prospect, and manage full sales cycle\n\n - Use AI tooling to work a patch of 1,000+ Growth accounts at scale: researching and segmenting accounts, building and iterating outbound motions, and drafting personalised outreach at volume without losing quality.\n\n - Proactively contact prospects to identify & qualify sales opportunities.\n\n - Prospect and generate high quality leads\n\n - Develop custom proposals based on customer requirements\n\n - Conduct presentations and product demos\n\n - Negotiate terms and close the business\n\n - Work with Customer Success to review licence utilisation and product adoption across the accounts in your patch, using that data to identify and run up-sell and cross-sell plays, with ownership agreed per account with the CSM.\n\n - Be an ambassador of the Elliptic brand, living our values of curiosity, trust, and action in every interaction.\n\n - Own your number: meet and exceed quarterly and annual quota, keep an accurate and current forecast with all sales pipeline and activity managed in CRM, and drive linearity so revenue lands consistently through the quarter rather than in the closing weeks.\n\n\n\nWhat you will achieve in the first 6 months:\n\n - Completed Elliptic's product certifications and onboarding processes.\n\n - Mapped your territory and built a qualified pipeline of at least 3x your quarterly quota through a combination of inbound, outbound, and partner-sourced opportunities.\n\n - Established a recurring utilisation review with your CSM counterpart covering your patch, with a standing list of up-sell and cross-sell plays ranked by adoption signal.\n\n - Run complete discovery cycles, using the Value Pyramid to connect client pain points to our solutions, applying MEDDPPICC to qualify or disqualify with confidence, and have a clear view of what you're walking away from and why.\n\n - Mapped and segmented your patch of 1,000+ accounts, and built qualified pipeline coverage of 3x your New Business quarterly target and 2x your Expansion quarterly target, through open opportunities sourced across inbound, outbound and partner routes.\n\n - Established a repeatable weekly rhythm that produces a consistent monthly close rate, closing new business every month rather than in end-of-quarter bursts, so that by the end of your first six months you are in a position to hit and exceed your quarterly target.\n\n\n\nYou will be a great fit here if you are:\n\n - A driven, tenacious “hunter” who thrives on owning their number and finding creative ways to meet and exceed it.\n\n - Experience in B2B SaaS and/or DaaS sales within RegTech, FinTech, and/or Crypto.\n\n - Commercially curious, you ask smart questions, seek to understand the \"why\" behind a customer’s problems, and use those insights to tailor impactful solutions.\n\n - Confident, consultative, and persuasive, able to build strong stakeholder relationships at all levels, from mid-level managers to C-suites.\n\n - A collaborative team player, independent yet never a “lone wolf.” You value and engage support from your pack.\n\n - Agile, resourceful, and fearless, you see opportunities where others see blockers and know how to create inroads where none appear to exist.\n\n - Can understand the customer’s business model, and how digital assets fit into their strategy\n\n - Have the ability to analyse data to identify market trends and opportunities for cryptocurrency and compliance\n\n - Can evaluate customer needs and preferences in relation to pricing, product terms and conditions to ensure that client requirements are addressed in commercial proposals\n\n - Enjoy working with pace and energy, building team spirit and cultivating unity and commitment among the team\n\n - Have an understanding of complex B2B sales methodologies\n\n - Are a self-starter, adaptable and comfortable with changing priorities\n\n - Proven experience and knowledge of use of AI tools into day-to-day workflows\n\n\n\nOur ideal candidate has:\n\n - Strong outbound prospecting skills, with a track record of generating net new business and pipeline growth\n\n - Demonstrated track record of success and quota over achievement\n\n - A strong work ethic and an entrepreneur’s mindset. You’re comfortable creating value in a low structure environment while being agile and resilient\n\n - Minimum baseline understanding about digital assets and the crypto economy\n\n - Familiarity with the MEDDPPICC methodology and Value Based Selling.\n\n - Proficiency in CRM systems (HubSpot or similar), LLMs and other AI-driven prospecting and work efficiency tools.\n\n - Passionate about agentic AI and excited to help customers navigate a rapidly evolving industry.\n\n\n\nBonus Points for:\n\n - Intimate understanding of AML/KYC and Forensics space, either in cryptocurrency or traditional financial environments\n\n - Experience selling SaaS solutions to crypto-native financial services business\n\n - Fluency / business level in European language(s)\n\n - A proven use case and understanding of agentic AI is a strong plus.\n\n\n\nHow We Work\n\n - Hybrid working and the option to work from almost anywhere for up to 90 days per year\n\n - £500 Remote working budget to set up your home office space\n\n\n\nLearning & Development:\n\n - £1,000 Learning & Development budget to use on anything (agreed with your manager) that contributes to your growth and development\n\n\n\nVacation/ Leave:\n\n - Holidays: 25 days of annual leave + bank holidays\n\n - An extra day for your birthday\n\n - Enhanced parental leave: we provide eligible employees, regardless of gender or whether they become a parent by birth or adoption, 16 weeks fully-paid leave and leave.\n\n\n\nBenefits:\n\n - Private Health Insurance - we use Bupa!\n\n - Full access to Spill Mental Health Support\n\n - Life Assurance: we hope you will never need this - but our cover is for 4 times your salary to your beneficiaries\n\n - Cycle to Work Scheme\n\n\n\nWe know Diversity and Inclusion is much deeper than just hiring, but it’s important for us to mention it here. We welcome and embrace individuals of all backgrounds and identities at Elliptic, and this is an ongoing priority for us. We know incredible people don’t all think in the same way. We want to be challenged every day. We believe our diverse team of individuals underpins this by bringing creative thinking and innovation to Elliptic every day. We are committed to creating a diverse, inclusive and equitable workplace, so we welcome applications from everyone, even if you may not think you fit all of the requirements of our roles. We foster an environment of psychological safety, where everyone feels comfortable to bring their whole self to work.\n\n\n\nUltimately we are looking to hire those who want to be the future leaders in the industry, super intrigued by Crypto and have an awesome mindset to learn so if you don’t meet all the criteria still do apply!"},{"id":"f1aef032-6d5d-4a26-a775-775852351b54","title":"Data Science Lead","department":"Intelligence","team":"Research & Investigations","employmentType":"FullTime","location":"Washington, D.C.","secondaryLocations":[],"publishedAt":"2026-09-30T12:18:17.302+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"washington","addressCountry":"United States","addressLocality":"washington"}},"jobUrl":"https://jobs.ashbyhq.com/elliptic/f1aef032-6d5d-4a26-a775-775852351b54","applyUrl":"https://jobs.ashbyhq.com/elliptic/f1aef032-6d5d-4a26-a775-775852351b54/application","descriptionHtml":"Elliptic is the leader in digital asset decisioning, we have built the most comprehensive platform for efficiently extracting crypto data and intelligence across blockchains with the greatest accuracy.
Our platform’s unrivalled uptime, scalability, depth and breadth of our data and intelligence means exacting organizations choose Elliptic for their compliance, risk management, intelligence operations and blockchain infrastructure needs.
Founded in 2013, Elliptic is headquartered in London with offices in New York, Washington D.C., UAE, Singapore and Tokyo. To learn more, visit www.elliptic.co and follow us on LinkedIn and X.
Do you want to lead a data science team on a problem the industry has not solved yet, while still writing code yourself? Are you excited about building the data foundation for how compliance works when the customer is an autonomous agent rather than a person? Are you looking for a values led company where a small team is trusted with a question that matters commercially in months, not years?
The impact you will have:
You will lead data science inside Elliptic's Intelligence team, alongside Intelligence Collection, Research and Investigations, and Professional Services. This is deliberately a player-coach role with a prospect of scaling a team. At first you will lead a small team of data scientists and you are expected to own the team's direction, performance and growth. You will own the evidence for the models your team builds, and you will represent them at Elliptic's model risk governance forum. This is not a compliance tax bolted onto the technical work: it is the reason institutions trust our outputs.
The reason we are hiring a lead as we add more data scientists is that a small team working on an unsolved problem needs someone who intrinsically understands the domain, not a layer of management above it. You will set what this team works on, hire the next people into it, and be the person whose technical judgement the team trusts because you can do the work yourself.
What you will do:
Lead and grow the team. Set objectives with your data scientists in the context of company strategy, own their performance and development, and be the manager who has the difficult conversation rather than deferring it. Level the team against Elliptic's Intelligence career framework and build real development paths.
Hire the next data scientists. Own the hiring process end to end with support: levels, job descriptions, hiring plan, interview panel and bar, and the hiring decision. Team growth to seven to nine people over time depends on you getting this right early.
Build the collection for the future of compliance. Take it from a directive to a specification to delivered data: define what good looks like, sequence the work, set the quality bar, and be honest about what the dataset does and does not support.
Own model governance for your team's models. Keep the model inventory current and correctly tiered, make sure validation and testing evidence exists at the standard each tier requires, monitor for drift and act on threshold breaches, and submit material changes and production deployments for review with the testing artefacts attached. Own the remediation of issues raised against your models, to agreed deadlines.
Lead Elliptic's data science work. Frame the research question, run the first experiments, and form a defensible view of what Elliptic needs to be able to do and by when. Bring that view to Intelligence leadership, the Chief Scientist and Product as a recommendation rather than as an open question.
Stay technically hands on. Write code, review your team's work at the level of method rather than output, and make the method calls yourself when they matter.
Own the team's existing commitments. The team's current work on clustering, attribution, heuristics and labelling continues to serve the platform. You own its reliability and its trade offs, and you decide what to stop.
Work across functions. Partner with Intelligence Collection, Collection Engineering, Research and Investigations, the Chief Scientist, Product and Engineering, so that data science work lands as platform capability rather than as analysis nobody uses.
Set the AI working standard for the team. Decide how your team uses AI in its engineering and research workflow, what must be verified and how, and hold the team to it.
What you will achieve in the first 6 months:
The collection plan delivered at a scale that supports real model or heuristic work, with a documented path to maintaining it.
An agreed Elliptic position on the evolution of compliance systems, timed against expected industry demand, with the first capability work either underway or deliberately deferred with stated reasons.
At least one data science hire made, and the existing levelled against the career framework with development plans in place.
Model governance in good standing for everything your team owns: inventory current and correctly tiered, no overdue validations on the highest tiers, monitoring in place with acted-upon thresholds, and no open issues past their remediation deadline.
Data science objectives for Intelligence agreed and delivering, with other functions able to state what they can expect from the team and when.
A visible improvement in the reliability or throughput of the team's core output, attributable to a change you made.
Technical credibility intact: the team takes your method judgements seriously because you can do the work.
You will be a great fit here if you:
Want to lead a team without leaving the technical work behind, and can say honestly where you draw that line.
Are comfortable being accountable for a question nobody has answered yet, including for saying what you do not know.
Treat management as the work rather than as overhead: objectives, feedback, development and difficult conversations included.
Treat governance as part of building good models rather than as paperwork that follows them, and would rather surface a problem with your own model than have someone else find it.
Are pragmatic about trade offs between rigour and speed, and can explain the trade off you chose.
Make other teams more effective rather than treating them as consumers of your team's output.
Are curious about how the company operates beyond your own function.
Care about the mission of using intelligence to fight financial crime and protect the global financial system.
Our ideal candidate has:
AI fluency, which is essential for this role. You must be able to demonstrate how you apply AI tools and approaches within a data science workflow: writing and debugging code, exploring unfamiliar data, accelerating pipeline and model work, and automating repetitive tasks. You must also be able to show how you critically evaluate the output, where you would not rely on it, and how you set verification expectations for a team rather than only for yourself. This is assessed in a dedicated stage of the interview process, working with your own tooling.
Demonstrated experience managing data scientists or machine learning engineers: setting objectives, owning performance including underperformance, and developing people. You can point to someone whose career changed because of how you managed them.
Experience hiring into a technical team, including defining the bar rather than only sitting on panels.
Deep, hands on data science and machine learning capability that is current. Strong Python and SQL, and the ability to interrogate large behavioural or transactional datasets yourself and defend your method under challenge.
A track record of taking an ambiguous question to a delivered dataset, model or capability, including deciding what was good enough.
Experience with a modern data stack comparable to ours: a cloud data lake, Spark or Databricks, and AWS.
Clear communication with technical and non technical stakeholders, and the ability to cascade direction to a team so that each person knows why their work matters.
Based in Washington, D.C. or willing to relocate there.
US citizenship
Bonus Points for:
Work on agentic systems, LLM agents or autonomous transaction flows, whether in compliance, payments, fraud or infrastructure.
Experience building a large dataset or collection from nothing, including the unglamorous parts: schema decisions, quality checks, and maintenance.
Blockchain or on chain data experience: clustering, attribution, heuristics, anomaly detection, mempool analysis, or research into privacy preserving systems.
Experience in payments, fraud or risk data science, where the cost of a false negative is commercial rather than academic.
Having grown a team from a few people to a full department, and being able to describe what broke on the way.
A PhD or equivalent research training, or a record of published applied research.
Experience in a regulated environment or with model risk management frameworks, whether in financial services, or as a vendor to it, or in another domain with equivalent assurance requirements.
Benefits:
> How we work:
Hybrid working: The option to work from almost anywhere for up to 90 days per year.
Remote Work Budget: $650 budget to set up your home office space.
> Learning & Development:
L&D Budget: $1,000 annual Learning & Development budget to use on anything (agreed with your manager) that contributes to your growth and development.
> Vacation / Leave:
Holidays: 25 days of annual leave + 8 US Public Holidays.
Birthday Leave: An extra day off for your birthday.
Enhanced Parental Leave: We provide eligible employees, regardless of gender or whether they become a parent by birth or adoption, 16 weeks fully-paid leave.
> Benefits:
Healthcare: Comprehensive medical, dental, and vision coverage through a range of providers (including Tufts, Kaiser, Aetna, UHC, and Blue Shield of CA) with generous premium contributions for you and your dependents.
401k: Company match included.
Mental Health: Full access to Spill mental health support.
We know Diversity and Inclusion is much deeper than just hiring, but it’s important for us to mention it here. We welcome and embrace individuals of all backgrounds and identities at Elliptic, and this is an ongoing priority for us. We know incredible people don’t all think in the same way. We want to be challenged every day. We believe our diverse team of individuals underpins this by bringing creative thinking and innovation to Elliptic every day. We are committed to creating a diverse, inclusive and equitable workplace, so we welcome applications from everyone, even if you may not think you fit all of the requirements of our roles. We foster an environment of psychological safety, where everyone feels comfortable to bring their whole self to work.
","descriptionPlain":"Elliptic is the leader in digital asset decisioning, we have built the most comprehensive platform for efficiently extracting crypto data and intelligence across blockchains with the greatest accuracy.\n\nOur platform’s unrivalled uptime, scalability, depth and breadth of our data and intelligence means exacting organizations choose Elliptic for their compliance, risk management, intelligence operations and blockchain infrastructure needs.\n\nFounded in 2013, Elliptic is headquartered in London with offices in New York, Washington D.C., UAE, Singapore and Tokyo. To learn more, visit www.elliptic.co http://www.elliptic.co and follow us on LinkedIn https://uk.linkedin.com/company/ellipticco and X https://x.com/elliptic?ref_src=twsrc%5Egoogle%7Ctwcamp%5Eserp%7Ctwgr%5Eauthor.\n\n \n\nDo you want to lead a data science team on a problem the industry has not solved yet, while still writing code yourself? Are you excited about building the data foundation for how compliance works when the customer is an autonomous agent rather than a person? Are you looking for a values led company where a small team is trusted with a question that matters commercially in months, not years?\n\n \n\nThe impact you will have:\n\nYou will lead data science inside Elliptic's Intelligence team, alongside Intelligence Collection, Research and Investigations, and Professional Services. This is deliberately a player-coach role with a prospect of scaling a team. At first you will lead a small team of data scientists and you are expected to own the team's direction, performance and growth. You will own the evidence for the models your team builds, and you will represent them at Elliptic's model risk governance forum. This is not a compliance tax bolted onto the technical work: it is the reason institutions trust our outputs.\n\nThe reason we are hiring a lead as we add more data scientists is that a small team working on an unsolved problem needs someone who intrinsically understands the domain, not a layer of management above it. You will set what this team works on, hire the next people into it, and be the person whose technical judgement the team trusts because you can do the work yourself.\n\n\n\nWhat you will do:\n\n - Lead and grow the team. Set objectives with your data scientists in the context of company strategy, own their performance and development, and be the manager who has the difficult conversation rather than deferring it. Level the team against Elliptic's Intelligence career framework and build real development paths.\n\n - Hire the next data scientists. Own the hiring process end to end with support: levels, job descriptions, hiring plan, interview panel and bar, and the hiring decision. Team growth to seven to nine people over time depends on you getting this right early.\n\n - Build the collection for the future of compliance. Take it from a directive to a specification to delivered data: define what good looks like, sequence the work, set the quality bar, and be honest about what the dataset does and does not support.\n\n - Own model governance for your team's models. Keep the model inventory current and correctly tiered, make sure validation and testing evidence exists at the standard each tier requires, monitor for drift and act on threshold breaches, and submit material changes and production deployments for review with the testing artefacts attached. Own the remediation of issues raised against your models, to agreed deadlines.\n\n - Lead Elliptic's data science work. Frame the research question, run the first experiments, and form a defensible view of what Elliptic needs to be able to do and by when. Bring that view to Intelligence leadership, the Chief Scientist and Product as a recommendation rather than as an open question.\n\n - Stay technically hands on. Write code, review your team's work at the level of method rather than output, and make the method calls yourself when they matter.\n\n - Own the team's existing commitments. The team's current work on clustering, attribution, heuristics and labelling continues to serve the platform. You own its reliability and its trade offs, and you decide what to stop.\n\n - Work across functions. Partner with Intelligence Collection, Collection Engineering, Research and Investigations, the Chief Scientist, Product and Engineering, so that data science work lands as platform capability rather than as analysis nobody uses.\n\n - Set the AI working standard for the team. Decide how your team uses AI in its engineering and research workflow, what must be verified and how, and hold the team to it.\n\n \n\nWhat you will achieve in the first 6 months:\n\n - The collection plan delivered at a scale that supports real model or heuristic work, with a documented path to maintaining it.\n\n - An agreed Elliptic position on the evolution of compliance systems, timed against expected industry demand, with the first capability work either underway or deliberately deferred with stated reasons.\n\n - At least one data science hire made, and the existing levelled against the career framework with development plans in place.\n\n - Model governance in good standing for everything your team owns: inventory current and correctly tiered, no overdue validations on the highest tiers, monitoring in place with acted-upon thresholds, and no open issues past their remediation deadline.\n\n - Data science objectives for Intelligence agreed and delivering, with other functions able to state what they can expect from the team and when.\n\n - A visible improvement in the reliability or throughput of the team's core output, attributable to a change you made.\n\n - Technical credibility intact: the team takes your method judgements seriously because you can do the work.\n\n \n\nYou will be a great fit here if you:\n\n - Want to lead a team without leaving the technical work behind, and can say honestly where you draw that line.\n\n - Are comfortable being accountable for a question nobody has answered yet, including for saying what you do not know.\n\n - Treat management as the work rather than as overhead: objectives, feedback, development and difficult conversations included.\n\n - Treat governance as part of building good models rather than as paperwork that follows them, and would rather surface a problem with your own model than have someone else find it.\n\n - Are pragmatic about trade offs between rigour and speed, and can explain the trade off you chose.\n\n - Make other teams more effective rather than treating them as consumers of your team's output.\n\n - Are curious about how the company operates beyond your own function.\n\n - Care about the mission of using intelligence to fight financial crime and protect the global financial system.\n\n \n\nOur ideal candidate has:\n\n - AI fluency, which is essential for this role. You must be able to demonstrate how you apply AI tools and approaches within a data science workflow: writing and debugging code, exploring unfamiliar data, accelerating pipeline and model work, and automating repetitive tasks. You must also be able to show how you critically evaluate the output, where you would not rely on it, and how you set verification expectations for a team rather than only for yourself. This is assessed in a dedicated stage of the interview process, working with your own tooling.\n\n - Demonstrated experience managing data scientists or machine learning engineers: setting objectives, owning performance including underperformance, and developing people. You can point to someone whose career changed because of how you managed them.\n\n - Experience hiring into a technical team, including defining the bar rather than only sitting on panels.\n\n - Deep, hands on data science and machine learning capability that is current. Strong Python and SQL, and the ability to interrogate large behavioural or transactional datasets yourself and defend your method under challenge.\n\n - A track record of taking an ambiguous question to a delivered dataset, model or capability, including deciding what was good enough.\n\n - Experience with a modern data stack comparable to ours: a cloud data lake, Spark or Databricks, and AWS.\n\n - Clear communication with technical and non technical stakeholders, and the ability to cascade direction to a team so that each person knows why their work matters.\n\n - Based in Washington, D.C. or willing to relocate there.\n\n - US citizenship\n\n \n\nBonus Points for:\n\n - Work on agentic systems, LLM agents or autonomous transaction flows, whether in compliance, payments, fraud or infrastructure.\n\n - Experience building a large dataset or collection from nothing, including the unglamorous parts: schema decisions, quality checks, and maintenance.\n\n - Blockchain or on chain data experience: clustering, attribution, heuristics, anomaly detection, mempool analysis, or research into privacy preserving systems.\n\n - Experience in payments, fraud or risk data science, where the cost of a false negative is commercial rather than academic.\n\n - Having grown a team from a few people to a full department, and being able to describe what broke on the way.\n\n - A PhD or equivalent research training, or a record of published applied research.\n\n - Experience in a regulated environment or with model risk management frameworks, whether in financial services, or as a vendor to it, or in another domain with equivalent assurance requirements.\n\n\n\nBenefits:\n\n\n> How we work:\n\n - Hybrid working: The option to work from almost anywhere for up to 90 days per year.\n\n - Remote Work Budget: $650 budget to set up your home office space.\n\n> Learning & Development:\n\n - L&D Budget: $1,000 annual Learning & Development budget to use on anything (agreed with your manager) that contributes to your growth and development.\n\n> Vacation / Leave:\n\n - Holidays: 25 days of annual leave + 8 US Public Holidays.\n\n - Birthday Leave: An extra day off for your birthday.\n\n - Enhanced Parental Leave: We provide eligible employees, regardless of gender or whether they become a parent by birth or adoption, 16 weeks fully-paid leave.\n\n> Benefits:\n\n - Healthcare: Comprehensive medical, dental, and vision coverage through a range of providers (including Tufts, Kaiser, Aetna, UHC, and Blue Shield of CA) with generous premium contributions for you and your dependents.\n\n - 401k: Company match included.\n\n - Mental Health: Full access to Spill mental health support.\n\n \n\nWe know Diversity and Inclusion is much deeper than just hiring, but it’s important for us to mention it here. We welcome and embrace individuals of all backgrounds and identities at Elliptic, and this is an ongoing priority for us. We know incredible people don’t all think in the same way. We want to be challenged every day. We believe our diverse team of individuals underpins this by bringing creative thinking and innovation to Elliptic every day. We are committed to creating a diverse, inclusive and equitable workplace, so we welcome applications from everyone, even if you may not think you fit all of the requirements of our roles. We foster an environment of psychological safety, where everyone feels comfortable to bring their whole self to work. "},{"id":"4e5149ef-0e8f-462f-985e-ddc50e68a489","title":"Data Science Lead","department":"Intelligence","team":"Research & Investigations","employmentType":"FullTime","location":"London, United Kingdom","secondaryLocations":[],"publishedAt":"2026-10-08T08:40:02.634+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"London, United Kingdom","addressCountry":"United Kingdom","addressLocality":"London, United Kingdom"}},"jobUrl":"https://jobs.ashbyhq.com/elliptic/4e5149ef-0e8f-462f-985e-ddc50e68a489","applyUrl":"https://jobs.ashbyhq.com/elliptic/4e5149ef-0e8f-462f-985e-ddc50e68a489/application","descriptionHtml":"Elliptic is the leader in digital asset decisioning, we have built the most comprehensive platform for efficiently extracting crypto data and intelligence across blockchains with the greatest accuracy.
Our platform’s unrivalled uptime, scalability, depth and breadth of our data and intelligence means exacting organizations choose Elliptic for their compliance, risk management, intelligence operations and blockchain infrastructure needs.
Founded in 2013, Elliptic is headquartered in London with offices in New York, Washington D.C., UAE, Singapore and Tokyo. To learn more, visit www.elliptic.co and follow us on LinkedIn and X.
Do you want to lead a data science team on a problem the industry has not solved yet, while still writing code yourself? Are you excited about building the data foundation for how compliance works when the customer is an autonomous agent rather than a person? Are you looking for a values led company where a small team is trusted with a question that matters commercially in months, not years?
The impact you will have:
You will lead data science inside Elliptic's Intelligence team, alongside Intelligence Collection, Research and Investigations, and Professional Services. This is deliberately a player-coach role with a prospect of scaling a team. At first you will lead a small team of data scientists and you are expected to own the team's direction, performance and growth. You will own the evidence for the models your team builds, and you will represent them at Elliptic's model risk governance forum. This is not a compliance tax bolted onto the technical work: it is the reason institutions trust our outputs.
The reason we are hiring a lead as we add more data scientists is that a small team working on an unsolved problem needs someone who intrinsically understands the domain, not a layer of management above it. You will set what this team works on, hire the next people into it, and be the person whose technical judgement the team trusts because you can do the work yourself.
What you will do:
Lead and grow the team. Set objectives with your data scientists in the context of company strategy, own their performance and development, and be the manager who has the difficult conversation rather than deferring it. Level the team against Elliptic's Intelligence career framework and build real development paths.
Hire the next data scientists. Own the hiring process end to end with support: levels, job descriptions, hiring plan, interview panel and bar, and the hiring decision. Team growth to seven to nine people over time depends on you getting this right early.
Build the collection for the future of compliance. Take it from a directive to a specification to delivered data: define what good looks like, sequence the work, set the quality bar, and be honest about what the dataset does and does not support.
Own model governance for your team's models. Keep the model inventory current and correctly tiered, make sure validation and testing evidence exists at the standard each tier requires, monitor for drift and act on threshold breaches, and submit material changes and production deployments for review with the testing artefacts attached. Own the remediation of issues raised against your models, to agreed deadlines.
Lead Elliptic's data science work. Frame the research question, run the first experiments, and form a defensible view of what Elliptic needs to be able to do and by when. Bring that view to Intelligence leadership, the Chief Scientist and Product as a recommendation rather than as an open question.
Stay technically hands on. Write code, review your team's work at the level of method rather than output, and make the method calls yourself when they matter.
Own the team's existing commitments. The team's current work on clustering, attribution, heuristics and labelling continues to serve the platform. You own its reliability and its trade offs, and you decide what to stop.
Work across functions. Partner with Intelligence Collection, Collection Engineering, Research and Investigations, the Chief Scientist, Product and Engineering, so that data science work lands as platform capability rather than as analysis nobody uses.
Set the AI working standard for the team. Decide how your team uses AI in its engineering and research workflow, what must be verified and how, and hold the team to it.
What you will achieve in the first 6 months:
The collection plan delivered at a scale that supports real model or heuristic work, with a documented path to maintaining it.
An agreed Elliptic position on the evolution of compliance systems, timed against expected industry demand, with the first capability work either underway or deliberately deferred with stated reasons.
At least one data science hire made, and the existing levelled against the career framework with development plans in place.
Model governance in good standing for everything your team owns: inventory current and correctly tiered, no overdue validations on the highest tiers, monitoring in place with acted-upon thresholds, and no open issues past their remediation deadline.
Data science objectives for Intelligence agreed and delivering, with other functions able to state what they can expect from the team and when.
A visible improvement in the reliability or throughput of the team's core output, attributable to a change you made.
Technical credibility intact: the team takes your method judgements seriously because you can do the work.
You will be a great fit here if you:
Want to lead a team without leaving the technical work behind, and can say honestly where you draw that line.
Are comfortable being accountable for a question nobody has answered yet, including for saying what you do not know.
Treat management as the work rather than as overhead: objectives, feedback, development and difficult conversations included.
Treat governance as part of building good models rather than as paperwork that follows them, and would rather surface a problem with your own model than have someone else find it.
Are pragmatic about trade offs between rigour and speed, and can explain the trade off you chose.
Make other teams more effective rather than treating them as consumers of your team's output.
Are curious about how the company operates beyond your own function.
Care about the mission of using intelligence to fight financial crime and protect the global financial system.
Our ideal candidate has:
AI fluency, which is essential for this role. You must be able to demonstrate how you apply AI tools and approaches within a data science workflow: writing and debugging code, exploring unfamiliar data, accelerating pipeline and model work, and automating repetitive tasks. You must also be able to show how you critically evaluate the output, where you would not rely on it, and how you set verification expectations for a team rather than only for yourself. This is assessed in a dedicated stage of the interview process, working with your own tooling.
Demonstrated experience managing data scientists or machine learning engineers: setting objectives, owning performance including underperformance, and developing people. You can point to someone whose career changed because of how you managed them.
Experience hiring into a technical team, including defining the bar rather than only sitting on panels.
Deep, hands on data science and machine learning capability that is current. Strong Python and SQL, and the ability to interrogate large behavioural or transactional datasets yourself and defend your method under challenge.
A track record of taking an ambiguous question to a delivered dataset, model or capability, including deciding what was good enough.
Experience with a modern data stack comparable to ours: a cloud data lake, Spark or Databricks, and AWS.
Clear communication with technical and non technical stakeholders, and the ability to cascade direction to a team so that each person knows why their work matters.
Bonus Points for:
Work on agentic systems, LLM agents or autonomous transaction flows, whether in compliance, payments, fraud or infrastructure.
Experience building a large dataset or collection from nothing, including the unglamorous parts: schema decisions, quality checks, and maintenance.
Blockchain or on chain data experience: clustering, attribution, heuristics, anomaly detection, mempool analysis, or research into privacy preserving systems.
Experience in payments, fraud or risk data science, where the cost of a false negative is commercial rather than academic.
Having grown a team from a few people to a full department, and being able to describe what broke on the way.
A PhD or equivalent research training, or a record of published applied research.
Experience in a regulated environment or with model risk management frameworks, whether in financial services, or as a vendor to it, or in another domain with equivalent assurance requirements.
> How we work:
Hybrid working and the option to work from almost anywhere for up to 90 days per year
£500 Remote working budget to set up your home office space
> Learning & Development:
$1,000 Learning & Development budget to use on anything (agreed with your manager) that contributes to your growth and development
> Vacation/ Leave:
Holidays: 25 days of annual leave + bank holidays
An extra day for your birthday
Enhanced parental leave: we provide eligible employees, regardless of gender or whether they become a parent by birth or adoption, 16 weeks fully-paid leave and leave.
> Benefits:
Private Health Insurance - we use Bupa!
Full access to Spill Mental Health Support
Life Assurance: we hope you will never need this - but our cover is for 4 times your salary to your beneficiaries
Cycle to Work Scheme
We know Diversity and Inclusion is much deeper than just hiring, but it’s important for us to mention it here. We welcome and embrace individuals of all backgrounds and identities at Elliptic, and this is an ongoing priority for us. We know incredible people don’t all think in the same way. We want to be challenged every day. We believe our diverse team of individuals underpins this by bringing creative thinking and innovation to Elliptic every day. We are committed to creating a diverse, inclusive and equitable workplace, so we welcome applications from everyone, even if you may not think you fit all of the requirements of our roles. We foster an environment of psychological safety, where everyone feels comfortable to bring their whole self to work.
","descriptionPlain":"Elliptic is the leader in digital asset decisioning, we have built the most comprehensive platform for efficiently extracting crypto data and intelligence across blockchains with the greatest accuracy.\n\nOur platform’s unrivalled uptime, scalability, depth and breadth of our data and intelligence means exacting organizations choose Elliptic for their compliance, risk management, intelligence operations and blockchain infrastructure needs.\n\nFounded in 2013, Elliptic is headquartered in London with offices in New York, Washington D.C., UAE, Singapore and Tokyo. To learn more, visit www.elliptic.co http://www.elliptic.co and follow us on LinkedIn https://uk.linkedin.com/company/ellipticco and X https://x.com/elliptic?ref_src=twsrc%5Egoogle%7Ctwcamp%5Eserp%7Ctwgr%5Eauthor.\n\n \n\nDo you want to lead a data science team on a problem the industry has not solved yet, while still writing code yourself? Are you excited about building the data foundation for how compliance works when the customer is an autonomous agent rather than a person? Are you looking for a values led company where a small team is trusted with a question that matters commercially in months, not years?\n\n \n\nThe impact you will have:\n\nYou will lead data science inside Elliptic's Intelligence team, alongside Intelligence Collection, Research and Investigations, and Professional Services. This is deliberately a player-coach role with a prospect of scaling a team. At first you will lead a small team of data scientists and you are expected to own the team's direction, performance and growth. You will own the evidence for the models your team builds, and you will represent them at Elliptic's model risk governance forum. This is not a compliance tax bolted onto the technical work: it is the reason institutions trust our outputs.\n\nThe reason we are hiring a lead as we add more data scientists is that a small team working on an unsolved problem needs someone who intrinsically understands the domain, not a layer of management above it. You will set what this team works on, hire the next people into it, and be the person whose technical judgement the team trusts because you can do the work yourself.\n\n \n\nWhat you will do:\n\n - Lead and grow the team. Set objectives with your data scientists in the context of company strategy, own their performance and development, and be the manager who has the difficult conversation rather than deferring it. Level the team against Elliptic's Intelligence career framework and build real development paths.\n\n - Hire the next data scientists. Own the hiring process end to end with support: levels, job descriptions, hiring plan, interview panel and bar, and the hiring decision. Team growth to seven to nine people over time depends on you getting this right early.\n\n - Build the collection for the future of compliance. Take it from a directive to a specification to delivered data: define what good looks like, sequence the work, set the quality bar, and be honest about what the dataset does and does not support.\n\n - Own model governance for your team's models. Keep the model inventory current and correctly tiered, make sure validation and testing evidence exists at the standard each tier requires, monitor for drift and act on threshold breaches, and submit material changes and production deployments for review with the testing artefacts attached. Own the remediation of issues raised against your models, to agreed deadlines.\n\n - Lead Elliptic's data science work. Frame the research question, run the first experiments, and form a defensible view of what Elliptic needs to be able to do and by when. Bring that view to Intelligence leadership, the Chief Scientist and Product as a recommendation rather than as an open question.\n\n - Stay technically hands on. Write code, review your team's work at the level of method rather than output, and make the method calls yourself when they matter.\n\n - Own the team's existing commitments. The team's current work on clustering, attribution, heuristics and labelling continues to serve the platform. You own its reliability and its trade offs, and you decide what to stop.\n\n - Work across functions. Partner with Intelligence Collection, Collection Engineering, Research and Investigations, the Chief Scientist, Product and Engineering, so that data science work lands as platform capability rather than as analysis nobody uses.\n\n - Set the AI working standard for the team. Decide how your team uses AI in its engineering and research workflow, what must be verified and how, and hold the team to it.\n\n \n\nWhat you will achieve in the first 6 months:\n\n - The collection plan delivered at a scale that supports real model or heuristic work, with a documented path to maintaining it.\n\n - An agreed Elliptic position on the evolution of compliance systems, timed against expected industry demand, with the first capability work either underway or deliberately deferred with stated reasons.\n\n - At least one data science hire made, and the existing levelled against the career framework with development plans in place.\n\n - Model governance in good standing for everything your team owns: inventory current and correctly tiered, no overdue validations on the highest tiers, monitoring in place with acted-upon thresholds, and no open issues past their remediation deadline.\n\n - Data science objectives for Intelligence agreed and delivering, with other functions able to state what they can expect from the team and when.\n\n - A visible improvement in the reliability or throughput of the team's core output, attributable to a change you made.\n\n - Technical credibility intact: the team takes your method judgements seriously because you can do the work.\n\n \n\nYou will be a great fit here if you:\n\n - Want to lead a team without leaving the technical work behind, and can say honestly where you draw that line.\n\n - Are comfortable being accountable for a question nobody has answered yet, including for saying what you do not know.\n\n - Treat management as the work rather than as overhead: objectives, feedback, development and difficult conversations included.\n\n - Treat governance as part of building good models rather than as paperwork that follows them, and would rather surface a problem with your own model than have someone else find it.\n\n - Are pragmatic about trade offs between rigour and speed, and can explain the trade off you chose.\n\n - Make other teams more effective rather than treating them as consumers of your team's output.\n\n - Are curious about how the company operates beyond your own function.\n\n - Care about the mission of using intelligence to fight financial crime and protect the global financial system.\n\n \n\nOur ideal candidate has:\n\n - AI fluency, which is essential for this role. You must be able to demonstrate how you apply AI tools and approaches within a data science workflow: writing and debugging code, exploring unfamiliar data, accelerating pipeline and model work, and automating repetitive tasks. You must also be able to show how you critically evaluate the output, where you would not rely on it, and how you set verification expectations for a team rather than only for yourself. This is assessed in a dedicated stage of the interview process, working with your own tooling.\n\n - Demonstrated experience managing data scientists or machine learning engineers: setting objectives, owning performance including underperformance, and developing people. You can point to someone whose career changed because of how you managed them.\n\n - Experience hiring into a technical team, including defining the bar rather than only sitting on panels.\n\n - Deep, hands on data science and machine learning capability that is current. Strong Python and SQL, and the ability to interrogate large behavioural or transactional datasets yourself and defend your method under challenge.\n\n - A track record of taking an ambiguous question to a delivered dataset, model or capability, including deciding what was good enough.\n\n - Experience with a modern data stack comparable to ours: a cloud data lake, Spark or Databricks, and AWS.\n\n - Clear communication with technical and non technical stakeholders, and the ability to cascade direction to a team so that each person knows why their work matters.\n\n \n\nBonus Points for:\n\n - Work on agentic systems, LLM agents or autonomous transaction flows, whether in compliance, payments, fraud or infrastructure.\n\n - Experience building a large dataset or collection from nothing, including the unglamorous parts: schema decisions, quality checks, and maintenance.\n\n - Blockchain or on chain data experience: clustering, attribution, heuristics, anomaly detection, mempool analysis, or research into privacy preserving systems.\n\n - Experience in payments, fraud or risk data science, where the cost of a false negative is commercial rather than academic.\n\n - Having grown a team from a few people to a full department, and being able to describe what broke on the way.\n\n - A PhD or equivalent research training, or a record of published applied research.\n\n - Experience in a regulated environment or with model risk management frameworks, whether in financial services, or as a vendor to it, or in another domain with equivalent assurance requirements.\n\n\n\n\nJOB BENEFITS\n\n> How we work:\n\n - Hybrid working and the option to work from almost anywhere for up to 90 days per year\n\n - £500 Remote working budget to set up your home office space\n\n> Learning & Development:\n\n - $1,000 Learning & Development budget to use on anything (agreed with your manager) that contributes to your growth and development\n\n> Vacation/ Leave:\n\n - Holidays: 25 days of annual leave + bank holidays\n\n - An extra day for your birthday\n\n - Enhanced parental leave: we provide eligible employees, regardless of gender or whether they become a parent by birth or adoption, 16 weeks fully-paid leave and leave.\n\n> Benefits:\n\n - Private Health Insurance - we use Bupa!\n\n - Full access to Spill Mental Health Support\n\n - Life Assurance: we hope you will never need this - but our cover is for 4 times your salary to your beneficiaries\n\n - Cycle to Work Scheme\n\n \n\nWe know Diversity and Inclusion is much deeper than just hiring, but it’s important for us to mention it here. We welcome and embrace individuals of all backgrounds and identities at Elliptic, and this is an ongoing priority for us. We know incredible people don’t all think in the same way. We want to be challenged every day. We believe our diverse team of individuals underpins this by bringing creative thinking and innovation to Elliptic every day. We are committed to creating a diverse, inclusive and equitable workplace, so we welcome applications from everyone, even if you may not think you fit all of the requirements of our roles. We foster an environment of psychological safety, where everyone feels comfortable to bring their whole self to work."},{"id":"e95bad9a-ab58-43c3-a6fa-e727687dde4e","title":"Senior Customer Success Manager","department":"Customer Office","team":"Customer Success","employmentType":"FullTime","location":"Singapore","secondaryLocations":[],"publishedAt":"2026-10-07T13:31:37.475+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Singapore","addressCountry":"Singapore","addressLocality":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/elliptic/e95bad9a-ab58-43c3-a6fa-e727687dde4e","applyUrl":"https://jobs.ashbyhq.com/elliptic/e95bad9a-ab58-43c3-a6fa-e727687dde4e/application","descriptionHtml":"Company description:
Elliptic is the leader in digital asset decisioning, we have built the most comprehensive platform for efficiently extracting crypto data and intelligence across blockchains with the greatest accuracy.
Our platform’s unrivalled uptime, scalability, depth and breadth of our data and intelligence means exacting organizations choose Elliptic for their compliance, risk management, intelligence operations and blockchain infrastructure needs.
Founded in 2013, Elliptic is headquartered in London with offices in New York, Washington D.C., Miami, San Francisco, UAE, Singapore, Hong Kong and Tokyo. To learn more, visit www.elliptic.co and follow us on LinkedIn and X.
Are you a proactive, customer-centric professional with deep SaaS renewal and retention experience and someone who naturally raises the game of everyone around you? Are you looking for a role where you keep a hand on a strategic book of business and help shape how the wider team works? If yes, we want to hear from you!
The impact you will have:
As a Senior Customer Success Manager (Player-Coach), you'll carry a portfolio of strategic mid-market accounts across APAC while also acting as a force multiplier for the broader CS team - sharing playbooks, modeling best practice, and helping newer or peer CSMs level up. This is not a people-management role: you won't own headcount, hiring, or formal performance management. Instead, your leadership shows up through influence, mentorship, and being the practitioner other CSMs turn to when a deal, a renewal, or an escalation gets hard.
What you will do:
As a practitioner (your own book of business):
Own the health, retention, and expansion pipeline across your mid-market portfolio, tracking customer performance, engagement, and satisfaction to proactively mitigate risk and uncover opportunities for growth.
Serve as the strategic point of contact for your in-region customers - building strong relationships with both operational and executive stakeholders, guiding them toward best practices, and ensuring their ongoing success with Elliptic.
Develop and maintain structured account plans for your key customers, articulating goals, success metrics, and long-term strategies to drive adoption, value realization, and renewal readiness.
Lead renewal cycles end-to-end for your accounts, maintaining an accurate retention forecast and negotiating commercial terms that align customer needs with Elliptic's business objectives.
Identify and champion expansion opportunities within your own portfolio, partnering with Product to position additional solutions.
Run strategic business reviews and success discussions that demonstrate ROI and reinforce Elliptic's value as a trusted long-term partner.
As a coach (raising the team's game):
Act as a go-to subject-matter expert for peers - offering guidance on complex renewals, escalations, or stakeholder situations when asked, without owning the outcome for other CSMs' accounts.
Model and share best practices for account planning, health-score interpretation, and renewal forecasting, helping standardize how the team approaches strategic retention.
Partner with your manager to help onboard and ramp new CSMs - shadowing calls, reviewing account plans, or being a sounding board.
Contribute to and help evolve regional playbooks, tools, and enablement content based on what's actually working in the field.
Represent the voice of the CSM team in cross-functional forums (Sales, Product, Solutions, Marketing), surfacing patterns and insights from across the team's accounts, not just your own.
What you will achieve in the first 6 months:
Within your first six months, you'll have fully ramped up on your portfolio - with account plans in place for every key customer, a clear view of health and renewal risk across the book, and at least one renewal or expansion successfully closed. You'll have built credibility with peers as a go-to resource on complex renewals or escalations, contributed at least one improvement to the team's shared playbooks or tools, and be actively participating in cross-functional forums as a voice for the CS team's collective insight, all while maintaining strong, trust-based relationships with your own customers' key stakeholders.
You will be a great fit here if you:
Take a strategic, consultative approach to Customer Success, building long-term partnerships that deliver measurable value.
Naturally gravitate toward helping others get better, influencing through credibility rather than formal authority.
Build strong relationships across stakeholder levels - from analysts to executives and tailor communication to influence effectively.
Are outcome-driven, balancing tactical ownership of your own book with informal, influence-based leadership across the team.
Lead confidently on success planning, value realization, and strategic direction, with a calm and empathetic presence in escalations.
Are comfortable with the \"player-coach\" duality: evaluated on your own portfolio first, with mentorship as an added dimension.
Our ideal candidate has:
Native Mandarin speaker.
Proven experience in Customer Success, Account Management, or Renewals within B2B SaaS, managing mid-market customers with complex workflows.
A track record of being the person peers informally seek out for advice, even without a formal title reflecting that.
Strong retention and renewal strategy skills, with accurate pipeline forecasting and demonstrated ability to drive expansion.
Fluent in using AI-based tools for customer insights, health scoring, and workflow automation to scale a strategic book of business.
Experience running executive-level business reviews, with a commercial mindset for negotiating customer and company needs.
Comfort operating without formal management authority - leading through credibility and example, in a global, cross-functional environment.
Bonus Points for:
Knowledge or experience in AML, particularly within crypto or financial services.
Familiarity with blockchain, Web3, or digital assets.
An interest in public speaking and representing the company at industry events.
Prior experience in a player-coach, team lead, or \"senior IC with informal mentorship\" capacity.
Benefits:
Competitive salary
Share Options
Holiday - 25 days of annual leave in addition to Singapore Public Holidays
Health insurance
Personal training budget
Laptop + equipment you need
Home office allowance
Full access to Spill Mental Health Support
We know Diversity and Inclusion is much deeper than just hiring, but it’s important for us to mention it here. We welcome and embrace individuals of all backgrounds and identities at Elliptic, and this is an ongoing priority for us. We know incredible people don’t all think in the same way. We want to be challenged every day. We believe our diverse team of individuals underpins this by bringing creative thinking and innovation to Elliptic every day. We are committed to creating a diverse, inclusive and equitable workplace, so we welcome applications from everyone, even if you may not think you fit all of the requirements of our roles. We foster an environment of psychological safety, where everyone feels comfortable to bring their whole self to work.
","descriptionPlain":"Company description:\n\nElliptic is the leader in digital asset decisioning, we have built the most comprehensive platform for efficiently extracting crypto data and intelligence across blockchains with the greatest accuracy.\n\nOur platform’s unrivalled uptime, scalability, depth and breadth of our data and intelligence means exacting organizations choose Elliptic for their compliance, risk management, intelligence operations and blockchain infrastructure needs.\n\nFounded in 2013, Elliptic is headquartered in London with offices in New York, Washington D.C., Miami, San Francisco, UAE, Singapore, Hong Kong and Tokyo. To learn more, visit www.elliptic.co http://www.elliptic.co and follow us on LinkedIn https://uk.linkedin.com/company/ellipticco and X https://x.com/elliptic?ref_src=twsrc%5Egoogle%7Ctwcamp%5Eserp%7Ctwgr%5Eauthor.\n\nAre you a proactive, customer-centric professional with deep SaaS renewal and retention experience and someone who naturally raises the game of everyone around you? Are you looking for a role where you keep a hand on a strategic book of business and help shape how the wider team works? If yes, we want to hear from you!\n\n\n\nThe impact you will have:\n\nAs a Senior Customer Success Manager (Player-Coach), you'll carry a portfolio of strategic mid-market accounts across APAC while also acting as a force multiplier for the broader CS team - sharing playbooks, modeling best practice, and helping newer or peer CSMs level up. This is not a people-management role: you won't own headcount, hiring, or formal performance management. Instead, your leadership shows up through influence, mentorship, and being the practitioner other CSMs turn to when a deal, a renewal, or an escalation gets hard.\n\nWhat you will do:\n\nAs a practitioner (your own book of business):\n\n\n\n - Own the health, retention, and expansion pipeline across your mid-market portfolio, tracking customer performance, engagement, and satisfaction to proactively mitigate risk and uncover opportunities for growth.\n\n - Serve as the strategic point of contact for your in-region customers - building strong relationships with both operational and executive stakeholders, guiding them toward best practices, and ensuring their ongoing success with Elliptic.\n\n - Develop and maintain structured account plans for your key customers, articulating goals, success metrics, and long-term strategies to drive adoption, value realization, and renewal readiness.\n\n - Lead renewal cycles end-to-end for your accounts, maintaining an accurate retention forecast and negotiating commercial terms that align customer needs with Elliptic's business objectives.\n\n - Identify and champion expansion opportunities within your own portfolio, partnering with Product to position additional solutions.\n\n - Run strategic business reviews and success discussions that demonstrate ROI and reinforce Elliptic's value as a trusted long-term partner.\n\n\n\nAs a coach (raising the team's game):\n\n\n\n - Act as a go-to subject-matter expert for peers - offering guidance on complex renewals, escalations, or stakeholder situations when asked, without owning the outcome for other CSMs' accounts.\n\n - Model and share best practices for account planning, health-score interpretation, and renewal forecasting, helping standardize how the team approaches strategic retention.\n\n - Partner with your manager to help onboard and ramp new CSMs - shadowing calls, reviewing account plans, or being a sounding board.\n\n - Contribute to and help evolve regional playbooks, tools, and enablement content based on what's actually working in the field.\n\n - Represent the voice of the CSM team in cross-functional forums (Sales, Product, Solutions, Marketing), surfacing patterns and insights from across the team's accounts, not just your own.\n\n\n\nWhat you will achieve in the first 6 months:\n\n - Within your first six months, you'll have fully ramped up on your portfolio - with account plans in place for every key customer, a clear view of health and renewal risk across the book, and at least one renewal or expansion successfully closed. You'll have built credibility with peers as a go-to resource on complex renewals or escalations, contributed at least one improvement to the team's shared playbooks or tools, and be actively participating in cross-functional forums as a voice for the CS team's collective insight, all while maintaining strong, trust-based relationships with your own customers' key stakeholders.\n\n\n\nYou will be a great fit here if you:\n\n - Take a strategic, consultative approach to Customer Success, building long-term partnerships that deliver measurable value.\n\n - Naturally gravitate toward helping others get better, influencing through credibility rather than formal authority.\n\n - Build strong relationships across stakeholder levels - from analysts to executives and tailor communication to influence effectively.\n\n - Are outcome-driven, balancing tactical ownership of your own book with informal, influence-based leadership across the team.\n\n - Lead confidently on success planning, value realization, and strategic direction, with a calm and empathetic presence in escalations.\n\n - Are comfortable with the \"player-coach\" duality: evaluated on your own portfolio first, with mentorship as an added dimension.\n\nOur ideal candidate has:\n\n - Native Mandarin speaker.\n\n - Proven experience in Customer Success, Account Management, or Renewals within B2B SaaS, managing mid-market customers with complex workflows.\n\n - A track record of being the person peers informally seek out for advice, even without a formal title reflecting that.\n\n - Strong retention and renewal strategy skills, with accurate pipeline forecasting and demonstrated ability to drive expansion.\n\n - Fluent in using AI-based tools for customer insights, health scoring, and workflow automation to scale a strategic book of business.\n\n - Experience running executive-level business reviews, with a commercial mindset for negotiating customer and company needs.\n\n - Comfort operating without formal management authority - leading through credibility and example, in a global, cross-functional environment.\n\n\n\nBonus Points for:\n\n - Knowledge or experience in AML, particularly within crypto or financial services.\n\n - Familiarity with blockchain, Web3, or digital assets.\n\n - An interest in public speaking and representing the company at industry events.\n\n - Prior experience in a player-coach, team lead, or \"senior IC with informal mentorship\" capacity.\n\nBenefits:\n\n - Competitive salary\n\n - Share Options\n\n - Holiday - 25 days of annual leave in addition to Singapore Public Holidays\n\n - Health insurance\n\n - Personal training budget\n\n - Laptop + equipment you need\n\n - Home office allowance\n\n - Full access to Spill Mental Health Support\n\nWe know Diversity and Inclusion is much deeper than just hiring, but it’s important for us to mention it here. We welcome and embrace individuals of all backgrounds and identities at Elliptic, and this is an ongoing priority for us. We know incredible people don’t all think in the same way. We want to be challenged every day. We believe our diverse team of individuals underpins this by bringing creative thinking and innovation to Elliptic every day. We are committed to creating a diverse, inclusive and equitable workplace, so we welcome applications from everyone, even if you may not think you fit all of the requirements of our roles. We foster an environment of psychological safety, where everyone feels comfortable to bring their whole self to work."},{"id":"bfa48746-d419-4523-9c33-40f8a770c406","title":"Global Customer Marketing, Advocacy & Communities Manager","department":"Marketing","team":"Marketing","employmentType":"FullTime","location":"New York, United States","secondaryLocations":[],"publishedAt":"2026-11-03T13:01:31.061+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York "}},"jobUrl":"https://jobs.ashbyhq.com/elliptic/bfa48746-d419-4523-9c33-40f8a770c406","applyUrl":"https://jobs.ashbyhq.com/elliptic/bfa48746-d419-4523-9c33-40f8a770c406/application","descriptionHtml":"The impact you will have:
This NYC-based role will grow Elliptic’s existing customer marketing program into a lifecycle program that builds long-term relationships with our customers at every stage, from signature to renewal and advocacy. You will also build a community of compliance practitioners who value being part of it and actively recommend Elliptic to their peers and networks.
You will work closely with the Customer Success, Sales, and Product Marketing teams to build and own the agentic workflows that carry the program’s volume, so that you can run it across the full customer lifecycle. Customer Success owns the customer relationship. You will own the programmatic layer around it: the journeys, content, moments and proof that help every customer get value from Elliptic. Your role is to build relationships that make our customers want to talk about their work with Elliptic publicly.
Elliptic helps financial institutions, crypto businesses and governments manage risk and investigate illicit activity in digital assets. Since 2013 we have built one of the deepest on-chain data sets in the industry, and our risk intelligence supports compliance teams at banks, exchanges, payment firms and stablecoin issuers worldwide. In 2026 we raised a $120M Series D from investors including Nasdaq, JPMorgan and Deutsche Bank.
What you will do:
Including but not limited to the following:
Onboarding and adoption
Design and automate onboarding journeys for analysts, MLROs and the executive sponsor who decides on renewal, with content and communications triggered by HubSpot account events such as a signed contract, a new user or a missed adoption milestone.
Incorporate Elliptic Learn into onboarding so customer teams build skills from day one.
Value, retention and renewal
Build automated product update and launch communications that reach the right contacts in each account, triggered by product and account data.
Run executive briefings that give customers first access to product roadmaps, Intelligence research and regulatory analysis.
Collaborate with the product team on beta programs for our key enterprise customers.
Build renewal re-engagement workflows triggered by account health, and run them with Customer Success for accounts in the renewal cycle.
Advocacy and customer proof
Build the advocacy program, including an agent that flags likely advocates from call sentiment and engagement data for you to review and approach.
Build a fast pipeline for case studies, quotes, logos and speakers, with first drafts generated from customer interview transcripts and a human approval step before anything is published.
Make customer proof visible where buyers and AI assistants look for it, including case studies, review platforms and third-party coverage, working with the content and media teams.
Launch the Chief Customer Officer in Conversation program.
Supply customer voices for ABM, paid channels, media, events and executive platforms.
Community
Build a community of compliance practitioners, made up of customers and selected prospects, centred on peer access and candid discussion.
Start with high-value formats, such as an advisory board, regional roundtables under the Chatham House Rule and peer working groups, and grow into a wider platform as demand shows.
Feed recurring themes from the community back to Product, Intelligence and content.
Support tier 1 events with the Global Events Manager, including the annual customer event.
Feed customer voices into industry associations – go where the communities already exist.
How you will work
This role covers onboarding, retention, advocacy, community, events and industry associations. You will run that scope by designing, building and owning the agents and automated workflows that handle the repeatable work, so your own time goes on the relationships that build trust. We expect you to:
Build, maintain and improve the program’s agents and workflows, including those named above, and own their accuracy, performance and data governance.
Review everything AI produces before it reaches a customer or the market, with the editorial judgment a regulated audience expects.
Partner with CSMs who approve any outreach to their accounts, so automation and the advocate agent respect that
Spend the time this saves with customers: growing communities and advisory boards, developing advocates, supporting events, and creating thought leadership content with the Chief Customer Officer.
What you will achieve in the first 6 months:
Reviewed and overhauled the current marketing and advocacy program into a lifecycle program with key moments identified to build marketing moments on
Optimized both the marketing to program using AI for the volume work, and the advocacy program allowing you to add human judgement for more valued interactions.
Have a pipeline of customer assets in progress across all geos and all ICPs, with production optimized where possible using automated workflows.
Identified communities and built a plan of how to work with them using our advocates and seeing content and communications.
How we will measure success
Leading indicators: adoption, advocates, references used in deals
Engagement and participation in customer marketing programs
Pipeline influenced by references, advocates and former champions
Volume of approved customer proof assets, and days from customer interview to approved asset
Active participation in community programs
Share of the program run through automated workflows
You will be a great fit here if you:
Are comfortable working in a hyper-fast, high-judgment environment where market conditions change regularly.
Have excellent written and verbal communication, with the judgement to know what a regulated audience will trust.
Build relationships that make customers want to talk about their work with Elliptic publicly.
Our ideal candidate has:
6+ years in customer marketing, lifecycle marketing or customer advocacy at B2B SaaS or technology companies, ideally in financial services, compliance or digital assets.
A track record of building a customer advocacy programme or practitioner community that people chose to join and stay in.
Hands-on experience building AI workflows that replaced manual work. We will ask you to walk us through one at the interview.
Strong cross-functional skills, especially with Customer Success and Sales, and confidence working with senior executives at customer organisations.
Experience in a regulated industry, and comfort with the data governance it requires.
Fluent English.
Bonus Points for:
A background in financial services, compliance or digital assets.
Additional languages.
Senior Customer Success Manager, Enterprise
Customer Success · New York · Full-time, Hybrid
Elliptic has been tracking down crypto crime since 2013, trusted by banks, businesses, and governments worldwide to keep the financial system safe. Today, our compliance tools cover the large majority of global crypto exchange volume, and a $120m Series D is fueling the next stage of that work.
You’ll own Elliptic’s most strategic enterprise customers across the Americas. Their compliance, risk and intelligence programs involve several teams and executives on each side. This is an individual contributor role, so your influence comes from how well you lead accounts, not from a title.
Within six months you’ll have an account plan and a clear view of renewal risk for every key customer. You’ll also have built trusted relationships with their executives and seen at least one complex, multi-team use case through to a successful outcome.
What you’ll bring
A track record in Customer Success, Account Management or Renewals in B2B SaaS, owning enterprise accounts with complex workflows, integrations and multiple stakeholders
Proven retention and expansion results in large accounts, with renewal forecasts that leaders can rely on
The presence to run executive business reviews and tell a clear value story to C-suite audiences
The ability to get Support, Solutions, Product and Engineering behind one plan without formal authority
Fluency with AI tools as part of your daily workflow, you use them to move faster and think better, and you know when not to trust them
Bonus points for AML experience in crypto or financial services, familiarity with blockchain and digital assets, or work with US banks or exchanges on compliance or financial crime programs.
What you’ll do
Own health, retention and expansion across your AMER enterprise portfolio, with an account plan and stakeholder map for every key customer
Lead renewal cycles end to end, from forecasting risk to negotiating terms
Run executive business reviews that prove ROI and build senior-level trust in Elliptic
Coordinate complex, multi-team use cases across Elliptic, keeping internal leaders informed early on risk and opportunity
What we offer you
Competitive salary, plus share options
25 days of annual leave, plus US national holidays
Health insurance
A personal training budget
The laptop and equipment you need, plus a home office allowance
Full access to Spill mental health support
We hire for trajectory as much as track record. If this sounds like you, apply even if you don’t tick every box, we’d genuinely rather meet you than miss you.
","descriptionPlain":"Senior Customer Success Manager, Enterprise\nCustomer Success · New York · Full-time, Hybrid\n\nElliptic has been tracking down crypto crime since 2013, trusted by banks, businesses, and governments worldwide to keep the financial system safe. Today, our compliance tools cover the large majority of global crypto exchange volume, and a $120m Series D is fueling the next stage of that work.\n\nYou’ll own Elliptic’s most strategic enterprise customers across the Americas. Their compliance, risk and intelligence programs involve several teams and executives on each side. This is an individual contributor role, so your influence comes from how well you lead accounts, not from a title.\n\nWithin six months you’ll have an account plan and a clear view of renewal risk for every key customer. You’ll also have built trusted relationships with their executives and seen at least one complex, multi-team use case through to a successful outcome.\n\nWhat you’ll bring\n\n - A track record in Customer Success, Account Management or Renewals in B2B SaaS, owning enterprise accounts with complex workflows, integrations and multiple stakeholders\n\n - Proven retention and expansion results in large accounts, with renewal forecasts that leaders can rely on\n\n - The presence to run executive business reviews and tell a clear value story to C-suite audiences\n\n - The ability to get Support, Solutions, Product and Engineering behind one plan without formal authority\n\n - Fluency with AI tools as part of your daily workflow, you use them to move faster and think better, and you know when not to trust them\n\nBonus points for AML experience in crypto or financial services, familiarity with blockchain and digital assets, or work with US banks or exchanges on compliance or financial crime programs.\n\nWhat you’ll do\n\n - Own health, retention and expansion across your AMER enterprise portfolio, with an account plan and stakeholder map for every key customer\n\n - Lead renewal cycles end to end, from forecasting risk to negotiating terms\n\n - Run executive business reviews that prove ROI and build senior-level trust in Elliptic\n\n - Coordinate complex, multi-team use cases across Elliptic, keeping internal leaders informed early on risk and opportunity\n\nWhat we offer you\n\n - Competitive salary, plus share options\n\n - 25 days of annual leave, plus US national holidays\n\n - Health insurance\n\n - A personal training budget\n\n - The laptop and equipment you need, plus a home office allowance\n\n - Full access to Spill mental health support\n\nWe hire for trajectory as much as track record. If this sounds like you, apply even if you don’t tick every box, we’d genuinely rather meet you than miss you."}],"apiVersion":"1"}