Factory is looking to hire a People Operations professional to join our growing team and help build the foundation for an amazing employee experience. This person will have the opportunity to own and scale people programs, improve processes, and help shape our culture as we continue to grow.
Own and continuously improve core people operations processes including onboarding, offboarding, employee data management, and lifecycle changes (promotions, transfers, leaves of absence).
Manage and optimize People systems (HRIS, payroll, benefits administration) and vendor relationships to support a growing workforce.
Partner with Finance, Legal, and IT to ensure operational alignment across payroll, compliance, equity administration, and employee records.
Drive operational readiness for headcount growth, ensuring processes and infrastructure scale ahead of hiring velocity.
Build and maintain people operations documentation, playbooks, and SOPs that enable consistency and reduce institutional knowledge risk.
Support compliance efforts across employment law, data privacy, and regulatory requirements, partnering with Legal as needed.
Analyze people data and operational metrics to surface insights, identify bottlenecks, and recommend improvements to leadership.
Serve as a trusted point of contact for employees on operational questions, resolving issues with speed, empathy, and discretion.
Contribute to people programs and initiatives such as employee engagement, workplace experience, and internal communications.
3+ years of experience in people operations, HR operations, or an operations role at a technology company. Investment banking or consulting backgrounds also welcome.
Hands-on experience managing HRIS platforms, payroll systems, and benefits administration.
Strong cross-functional collaboration skills with experience working alongside Finance, Legal, IT, or other operational teams.
Demonstrated ability to build, document, and improve scalable processes in a fast-changing environment.
Strong attention to detail and data integrity, with comfort using people analytics to drive decisions.
Excellent communication and interpersonal skills, with the ability to handle sensitive information with discretion.
Self-directed and adaptable, comfortable operating in fast-moving environments with evolving priorities.
Past experience at high-growth or early-stage companies preferred.
This is an in-office position (5 days/week) in San Francisco (walking distance to Caltrain)
","descriptionPlain":"ABOUT THE ROLE \n\n\n\nFactory is looking to hire a People Operations professional to join our growing team and help build the foundation for an amazing employee experience. This person will have the opportunity to own and scale people programs, improve processes, and help shape our culture as we continue to grow.\n\n\n\n\nWHAT YOU WILL DO AND ACHIEVE\n\n - Own and continuously improve core people operations processes including onboarding, offboarding, employee data management, and lifecycle changes (promotions, transfers, leaves of absence).\n\n - Manage and optimize People systems (HRIS, payroll, benefits administration) and vendor relationships to support a growing workforce.\n\n - Partner with Finance, Legal, and IT to ensure operational alignment across payroll, compliance, equity administration, and employee records.\n\n - Drive operational readiness for headcount growth, ensuring processes and infrastructure scale ahead of hiring velocity.\n\n - Build and maintain people operations documentation, playbooks, and SOPs that enable consistency and reduce institutional knowledge risk.\n\n - Support compliance efforts across employment law, data privacy, and regulatory requirements, partnering with Legal as needed.\n\n - Analyze people data and operational metrics to surface insights, identify bottlenecks, and recommend improvements to leadership.\n\n - Serve as a trusted point of contact for employees on operational questions, resolving issues with speed, empathy, and discretion.\n\n - Contribute to people programs and initiatives such as employee engagement, workplace experience, and internal communications.\n \n \n\n\nQUALIFICATIONS\n\n - 3+ years of experience in people operations, HR operations, or an operations role at a technology company. Investment banking or consulting backgrounds also welcome.\n\n - Hands-on experience managing HRIS platforms, payroll systems, and benefits administration.\n\n - Strong cross-functional collaboration skills with experience working alongside Finance, Legal, IT, or other operational teams.\n\n - Demonstrated ability to build, document, and improve scalable processes in a fast-changing environment.\n\n - Strong attention to detail and data integrity, with comfort using people analytics to drive decisions.\n\n - Excellent communication and interpersonal skills, with the ability to handle sensitive information with discretion.\n\n - Self-directed and adaptable, comfortable operating in fast-moving environments with evolving priorities.\n\n - Past experience at high-growth or early-stage companies preferred.\n\n\n\nThis is an in-office position (5 days/week) in San Francisco (walking distance to Caltrain)"},{"id":"2243dab2-62dc-4c64-b4bc-8f7314475607","title":"Software Engineer, AI","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"San Francisco, CA","secondaryLocations":[],"publishedAt":"2025-03-24T21:59:15.417+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"CA","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/factory/2243dab2-62dc-4c64-b4bc-8f7314475607","applyUrl":"https://jobs.ashbyhq.com/factory/2243dab2-62dc-4c64-b4bc-8f7314475607/application","descriptionHtml":"
Factory is looking for innovative AI Engineers to build and evolve cutting-edge AI systems that transform how software organizations accelerate their productivity and innovation.
Innovate at the forefront of AI by designing, developing, and deploying AI-driven agentic systems that enhance Factory's core AI capabilities
Work with product and engineering teams to integrate emerging AI research findings into practical, customer-centric solutions
Engage in iterative development processes, rapidly prototyping and refining AI functionalities based on real-world feedback to meet the evolving needs of developers and enterprises
Take the initiative in identifying and addressing product stability and scalability challenges, ensuring the Factory Platform reliably supports large-scale operational demands
Lead the exploration and integration of large-scale data processing techniques to improve the reliability and effectiveness of our AI systems
2+ years of hands-on experience in AI/ML engineering roles post-acquisition of a Bachelor's or Master's degree in Computer Science, Engineering, AI, or a related technical field.
Demonstrated proficiency with LLMs and a track record of applying AI/ML techniques to solve complex, unstructured problems, ideally within the domain of software engineering or related areas.
Self-motivated and autonomous, with a proven ability to navigate ambiguous research projects from conception to impactful deployment.
Strong communication skills that enable you to articulate technical concepts and strategies clearly at all levels, coupled with a strategic mindset oriented towards innovation.
Experience with data-intensive applications and familiarity with the software development lifecycle are highly desirable, though not mandatory.
This is an in-office position (5 days/week) in San Francisco (walking distance to Caltrain)
","descriptionPlain":"ABOUT THE ROLE\n\n\nFactory is looking for innovative AI Engineers to build and evolve cutting-edge AI systems that transform how software organizations accelerate their productivity and innovation.\n\n\n\nWHAT YOU WILL DO AND ACHIEVE\n\n - Innovate at the forefront of AI by designing, developing, and deploying AI-driven agentic systems that enhance Factory's core AI capabilities\n\n - Work with product and engineering teams to integrate emerging AI research findings into practical, customer-centric solutions\n\n - Engage in iterative development processes, rapidly prototyping and refining AI functionalities based on real-world feedback to meet the evolving needs of developers and enterprises\n\n - Take the initiative in identifying and addressing product stability and scalability challenges, ensuring the Factory Platform reliably supports large-scale operational demands\n\n - Lead the exploration and integration of large-scale data processing techniques to improve the reliability and effectiveness of our AI systems\n\n\n\n\nQUALIFICATIONS\n\n - 2+ years of hands-on experience in AI/ML engineering roles post-acquisition of a Bachelor's or Master's degree in Computer Science, Engineering, AI, or a related technical field.\n\n - Demonstrated proficiency with LLMs and a track record of applying AI/ML techniques to solve complex, unstructured problems, ideally within the domain of software engineering or related areas.\n\n - Self-motivated and autonomous, with a proven ability to navigate ambiguous research projects from conception to impactful deployment.\n\n - Strong communication skills that enable you to articulate technical concepts and strategies clearly at all levels, coupled with a strategic mindset oriented towards innovation.\n\n - Experience with data-intensive applications and familiarity with the software development lifecycle are highly desirable, though not mandatory.\n\n\n\nThis is an in-office position (5 days/week) in San Francisco (walking distance to Caltrain)"},{"id":"ca2b1c66-153e-4353-9a59-4b2acbfbb2f0","title":"Software Engineer, Fullstack","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"San Francisco, CA","secondaryLocations":[],"publishedAt":"2025-03-21T02:16:34.506+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"CA","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/factory/ca2b1c66-153e-4353-9a59-4b2acbfbb2f0","applyUrl":"https://jobs.ashbyhq.com/factory/ca2b1c66-153e-4353-9a59-4b2acbfbb2f0/application","descriptionHtml":"Factory is looking for highly capable systems-oriented engineers to develop our core platform infrastructure that powers our enterprise-grade development tools and services. This role focuses on building and maintaining the critical systems that form the backbone of the Factory Platform.
Design and implement core infrastructure components including authentication systems, billing integrations, and service middleware that ensure reliable platform operations
Architect and maintain scalable backend services while developing complementary frontend interfaces for system administration and monitoring
Create robust APIs and service interfaces that enable seamless integration between platform components while maintaining high performance and reliability
Collaborate with the platform team to design and implement system architecture improvements that enhance scalability, security, and maintainability
Build and maintain critical infrastructure that supports our enterprise customers' needs, focusing on system reliability, performance monitoring, and operational excellence
A strong technical background with a degree in Computer Science, Engineering, or a related field, coupled with 3+ years of experience in full-stack development roles. Strong frontend expertise is required.
Proficiency in a diverse set of programming languages and frameworks, including but not limited to JavaScript, React, Node.js, Python. Experience with TypeScript and Next.js is a plus.
Demonstrable experience with both frontend and backend development, including API design, database management, and crafting user interfaces that delight users.
Familiarity with cloud services (e.g., AWS, GCP, Azure) that support scalable application deployment.
This is an in-office position (5 days/week) in San Francisco (walking distance to Caltrain)
","descriptionPlain":"ABOUT THE ROLE \n\n\n\nFactory is looking for highly capable systems-oriented engineers to develop our core platform infrastructure that powers our enterprise-grade development tools and services. This role focuses on building and maintaining the critical systems that form the backbone of the Factory Platform.\n\n\n\n\nWHAT YOU WILL DO AND ACHIEVE\n\n - Design and implement core infrastructure components including authentication systems, billing integrations, and service middleware that ensure reliable platform operations\n\n - Architect and maintain scalable backend services while developing complementary frontend interfaces for system administration and monitoring\n\n - Create robust APIs and service interfaces that enable seamless integration between platform components while maintaining high performance and reliability\n\n - Collaborate with the platform team to design and implement system architecture improvements that enhance scalability, security, and maintainability\n\n - Build and maintain critical infrastructure that supports our enterprise customers' needs, focusing on system reliability, performance monitoring, and operational excellence\n\n\n\n\nQUALIFICATIONS\n\n - A strong technical background with a degree in Computer Science, Engineering, or a related field, coupled with 3+ years of experience in full-stack development roles. Strong frontend expertise is required.\n\n - Proficiency in a diverse set of programming languages and frameworks, including but not limited to JavaScript, React, Node.js, Python. Experience with TypeScript and Next.js is a plus.\n\n - Demonstrable experience with both frontend and backend development, including API design, database management, and crafting user interfaces that delight users.\n\n - Familiarity with cloud services (e.g., AWS, GCP, Azure) that support scalable application deployment.\n\n\n\nThis is an in-office position (5 days/week) in San Francisco (walking distance to Caltrain)"},{"id":"5535c193-cbfb-482c-81d9-8bda93d65391","title":"Solutions Engineer, Enterprise, West ","department":"GTM","team":"GTM","employmentType":"FullTime","location":"San Francisco, CA","secondaryLocations":[],"publishedAt":"2024-07-30T23:54:31.785+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"CA","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/factory/5535c193-cbfb-482c-81d9-8bda93d65391","applyUrl":"https://jobs.ashbyhq.com/factory/5535c193-cbfb-482c-81d9-8bda93d65391/application","descriptionHtml":"Factory is looking to hire an Enterprise Solutions Engineer to play a crucial role in ensuring customer success and enhancing our product experience.
Customer experience is paramount at Factory. We deliver exceptional experiences for our customers, which stems from one of our core operating principles: Create Obsessed Customers. By providing close support and fostering strong partnerships, we ensure our customers unlock the full potential of our products. As such, we are looking to hire a Solutions Engineer to play a crucial role in ensuring customer success and enhancing our product experience.
Customer Journey Management: Drive end-to-end success for customers from pre-contract signing through pilot and conversion. Lead customers through onboarding, including training sessions with developers. Monitor and communicate the status and progress of customers to ensure their continued success.
Proactive Customer Guidance: Understand each customer’s unique needs and provide tailored product recommendations and feature access to ensure they derive maximum value from our products.
Technical Support: Address technical queries from customers and collaborate with the engineering team to resolve more complex issues as they arise.
Data-Driven Product Insights: Harness customer data and feedback to drive transformative improvements in the product experience.
Engineering Liaison: Act as a bridge between our customers and engineering teams, translating customer feedback into actionable product improvements and collaborating closely with internal teams to implement these enhancements swiftly and efficiently.
3-4 years of experience with a technical background and demonstrated passion for customer success. A Bachelor’s degree in Computer Science, Engineering or a related field is required.
Ability to quickly grasp new technologies and software development practices. Proficiency across the tech stack is highly valued.
Proven ability to identify, diagnose, and resolve complex technical issues in customer environments, demonstrating exceptional problem-solving skills.
Strong analytical skills, with the ability to engage in critical data analysis and derive actionable insights.
Excellent communication and interpersonal skills, capable of fostering positive relationships with customers and working collaboratively across internal teams.
A hunger for learning and a drive to continuously improve, both in terms of personal skills and the product’s value to customers. Must be motivated, proactive, and capable of thriving in a fast-paced, evolving startup environment.
Factory is seeking innovative Research Engineers to design and integrate advanced AI and ML capabilities that revolutionize productivity and accelerate innovation within software organizations.
Design, develop, and deploy AI-driven agentic systems that enhance Factory’s core AI capabilities, focusing on retrieval systems, code generation evaluation, agentic user experience development, and agent backend architecture.
Collaborate with product and engineering teams to incorporate emerging AI research findings into practical, customer-centric solutions.
Engage in iterative development processes, rapidly prototyping and refining AI functionalities based on real-world feedback to meet the evolving needs of developers and enterprises
Take the initiative in identifying and addressing product stability and scalability challenges, ensuring our platform reliably support large-scale operational demands
2+ years of hands-on experience in AI/ML engineering roles post-acquisition of a Bachelor's or Master's degree in Computer Science, Engineering, AI, or a related technical field.
Demonstrated proficiency with LLMs and a track record of applying AI/ML techniques to solve complex, unstructured problems, ideally within the domain of software engineering or related areas.
Self-motivated and autonomous, with a proven ability to navigate ambiguous research projects from conception to impactful deployment.
Strong communication skills that enable you to articulate technical concepts and strategies clearly at all levels, coupled with a strategic mindset oriented towards innovation.
Experience with data-intensive applications and familiarity with the software development lifecycle are highly desirable, though not mandatory.
This is an in-office position (5 days/week) in San Francisco (walking distance to Caltrain)
","descriptionPlain":"ABOUT THE ROLE \n\n\n\nFactory is seeking innovative Research Engineers to design and integrate advanced AI and ML capabilities that revolutionize productivity and accelerate innovation within software organizations.\n\n\n\n\nWHAT YOU WILL DO AND ACHIEVE\n\n - Design, develop, and deploy AI-driven agentic systems that enhance Factory’s core AI capabilities, focusing on retrieval systems, code generation evaluation, agentic user experience development, and agent backend architecture.\n\n - Collaborate with product and engineering teams to incorporate emerging AI research findings into practical, customer-centric solutions.\n\n - Engage in iterative development processes, rapidly prototyping and refining AI functionalities based on real-world feedback to meet the evolving needs of developers and enterprises\n\n - Take the initiative in identifying and addressing product stability and scalability challenges, ensuring our platform reliably support large-scale operational demands\n\n\n\n\nQUALIFICATIONS\n\n - 2+ years of hands-on experience in AI/ML engineering roles post-acquisition of a Bachelor's or Master's degree in Computer Science, Engineering, AI, or a related technical field.\n\n - Demonstrated proficiency with LLMs and a track record of applying AI/ML techniques to solve complex, unstructured problems, ideally within the domain of software engineering or related areas.\n\n - Self-motivated and autonomous, with a proven ability to navigate ambiguous research projects from conception to impactful deployment.\n\n - Strong communication skills that enable you to articulate technical concepts and strategies clearly at all levels, coupled with a strategic mindset oriented towards innovation.\n\n - Experience with data-intensive applications and familiarity with the software development lifecycle are highly desirable, though not mandatory.\n\n\n\nThis is an in-office position (5 days/week) in San Francisco (walking distance to Caltrain)"},{"id":"9b4262d3-4468-4e74-9d47-6ac3ae2804ec","title":"Software Engineer, Deployed ","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"San Francisco, CA","secondaryLocations":[],"publishedAt":"2026-01-23T01:45:40.362+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"CA","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/factory/9b4262d3-4468-4e74-9d47-6ac3ae2804ec","applyUrl":"https://jobs.ashbyhq.com/factory/9b4262d3-4468-4e74-9d47-6ac3ae2804ec/application","descriptionHtml":"Factory is on the cutting edge of software development. We create and deploy AI solutions to accelerate engineering workflows across the world’s most innovative companies. We are actively looking for Forward Deployed Engineers to ensure our customers have seamless experiences with Factory’s technology, optimizing integration to drive meaningful results—from improved developer efficiency to accelerated product delivery.
As our customer base rapidly grows, you’ll report directly to the CEO and lead Factory’s highest-impact customer implementations and special engineering projects. This role sits at the intersection of engineering, product strategy, customer success, and go-to-market, offering you the deepest exposure across multiple aspects of our business.
Lead end-to-end implementation and integration of Factory’s platform into customer engineering environments, directly partnering with customer teams to design robust, optimized workflows and build successful, long-term partnerships
Act as the CEO's primary technical lead on customer engagements, frequently traveling on-site to champion rapid product adoption, solve complex engineering challenges, and reduce customer time-to-value
Lead special engineering projects that expand Factory’s product capabilities, directly influencing the product roadmap and ensuring alignment with customer needs
Respond rapidly to customer needs, which may include integrating with new systems, troubleshooting and fixing critical issues in diverse codebases, or innovating on the fly to leverage Factory in novel ways that solve customers' specific problems.
Deeply understand our customers’ use cases and develop the tooling and documentation necessary to support their growth at scale
Work closely with Product, Engineering, Sales and Operations, acting as a bridge between our customers and our internal teams, translating customer feedback into actionable product improvements and collaborating closely with internal teams to implement these enhancements swiftly and efficiently
Continuously learn and stay updated on the latest in software development practices, tools, and technologies to ensure Factory remains at the forefront of automation and AI in engineering
Ideal candidates will have 2-3 years of experience, preferably with a background in companies known for their innovation in AI and software engineering, such as Palantir, OpenAI, Hugging Face, Applied Intuition, and Glean
Demonstrable capability to quickly grasp new technologies, programming languages, and software development practices. Proficiency across a broad tech stack is highly valued, as is the ability to make code changes across various parts of the Factory codebase
Strong problem-solving abilities, including quickly diagnosing, debugging, and resolving technical challenges in customer-facing roles
Excellent communication and interpersonal skills, with proven experience building positive relationships and effectively collaborating with technical and non-technical stakeholders
A hunger for learning and a drive to continuously improve, both in terms of personal skills and the product's value to customers. Must be motivated, proactive, and capable of thriving in a fast-paced, evolving startup environment
This is an in-office position (5 days/week) in San Francisco (walking distance to Caltrain)
","descriptionPlain":"ABOUT THE ROLE \n\n\n\nFactory is on the cutting edge of software development. We create and deploy AI solutions to accelerate engineering workflows across the world’s most innovative companies. We are actively looking for Forward Deployed Engineers to ensure our customers have seamless experiences with Factory’s technology, optimizing integration to drive meaningful results—from improved developer efficiency to accelerated product delivery. \n\nAs our customer base rapidly grows, you’ll report directly to the CEO and lead Factory’s highest-impact customer implementations and special engineering projects. This role sits at the intersection of engineering, product strategy, customer success, and go-to-market, offering you the deepest exposure across multiple aspects of our business.\n\n\n\n\nWHAT YOU WILL DO AND ACHIEVE\n\n - Lead end-to-end implementation and integration of Factory’s platform into customer engineering environments, directly partnering with customer teams to design robust, optimized workflows and build successful, long-term partnerships\n\n - Act as the CEO's primary technical lead on customer engagements, frequently traveling on-site to champion rapid product adoption, solve complex engineering challenges, and reduce customer time-to-value\n\n - Lead special engineering projects that expand Factory’s product capabilities, directly influencing the product roadmap and ensuring alignment with customer needs\n\n - Respond rapidly to customer needs, which may include integrating with new systems, troubleshooting and fixing critical issues in diverse codebases, or innovating on the fly to leverage Factory in novel ways that solve customers' specific problems.\n\n - Deeply understand our customers’ use cases and develop the tooling and documentation necessary to support their growth at scale\n\n - Work closely with Product, Engineering, Sales and Operations, acting as a bridge between our customers and our internal teams, translating customer feedback into actionable product improvements and collaborating closely with internal teams to implement these enhancements swiftly and efficiently\n\n - Continuously learn and stay updated on the latest in software development practices, tools, and technologies to ensure Factory remains at the forefront of automation and AI in engineering\n\n\n\n\nQUALIFICATIONS\n\n - Ideal candidates will have 2-3 years of experience, preferably with a background in companies known for their innovation in AI and software engineering, such as Palantir, OpenAI, Hugging Face, Applied Intuition, and Glean\n\n - Demonstrable capability to quickly grasp new technologies, programming languages, and software development practices. Proficiency across a broad tech stack is highly valued, as is the ability to make code changes across various parts of the Factory codebase\n\n - Strong problem-solving abilities, including quickly diagnosing, debugging, and resolving technical challenges in customer-facing roles\n\n - Excellent communication and interpersonal skills, with proven experience building positive relationships and effectively collaborating with technical and non-technical stakeholders\n\n - A hunger for learning and a drive to continuously improve, both in terms of personal skills and the product's value to customers. Must be motivated, proactive, and capable of thriving in a fast-paced, evolving startup environment\n\n\n\nThis is an in-office position (5 days/week) in San Francisco (walking distance to Caltrain)"},{"id":"0b9e3171-59b3-4d16-9e83-56bb64a1aedf","title":"Technical Recruiter","department":"People","team":"People","employmentType":"FullTime","location":"San Francisco, CA","secondaryLocations":[],"publishedAt":"2024-05-02T16:26:49.329+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"CA","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/factory/0b9e3171-59b3-4d16-9e83-56bb64a1aedf","applyUrl":"https://jobs.ashbyhq.com/factory/0b9e3171-59b3-4d16-9e83-56bb64a1aedf/application","descriptionHtml":"Factory is in search of a Technical Recruiter to play a vital role in our ambitious growth plans, focusing on attracting and hiring top-tier engineering talent to drive our mission of bringing autonomy to software engineering.
Develop and execute innovative sourcing strategies to identify, attract, and engage passive candidates from top tech companies, cutting-edge AI startups, and renowned academic institutions.
Work closely with hiring managers to deeply understand technical requirements and the cultural dynamics of our teams, ensuring a seamless match between Factory and candidate aspirations.
Lead the recruitment process end-to-end, from crafting compelling job descriptions to coordinating interviews and extending offers, maintaining a high bar for skill, creativity, and cultural fit.
Foster strong relationships within the tech community through networking events, tech talks, and direct engagement with potential candidates, building a robust pipeline of talent.
Implement and continuously refine our recruitment processes to enhance candidate experience, reduce time-to-hire, and ensure we remain competitive in the tech talent market.
3+ years of experience in technical recruiting, with a proven track record of filling a variety of technical positions, including but not limited to, AI/Machine Learning, Software Engineering, Data Science, and Infrastructure roles.
Strong understanding of technical skills, tools, and trends in the AI and software development ecosystem. Previous experience recruiting for AI technologies or software development platforms is highly desired.
Excellent communication and interpersonal skills, capable of engaging candidates on both technical and personal levels, fostering long-term relationships.
Demonstrated ability to operate in a fast-paced environment, balancing multiple roles and stakeholders with a sense of urgency and prioritization.
Passionate about technology and driven by the mission to revolutionize software development through AI, contributing directly to Factory’s growth and success.
This is an in-office position (5 days/week) in San Francisco (walking distance to Caltrain)
","descriptionPlain":"ABOUT THE ROLE \n\n\n\nFactory is in search of a Technical Recruiter to play a vital role in our ambitious growth plans, focusing on attracting and hiring top-tier engineering talent to drive our mission of bringing autonomy to software engineering.\n\n\n\n\nWHAT YOU WILL DO AND ACHIEVE\n\n - Develop and execute innovative sourcing strategies to identify, attract, and engage passive candidates from top tech companies, cutting-edge AI startups, and renowned academic institutions.\n\n - Work closely with hiring managers to deeply understand technical requirements and the cultural dynamics of our teams, ensuring a seamless match between Factory and candidate aspirations.\n\n - Lead the recruitment process end-to-end, from crafting compelling job descriptions to coordinating interviews and extending offers, maintaining a high bar for skill, creativity, and cultural fit.\n\n - Foster strong relationships within the tech community through networking events, tech talks, and direct engagement with potential candidates, building a robust pipeline of talent.\n\n - Implement and continuously refine our recruitment processes to enhance candidate experience, reduce time-to-hire, and ensure we remain competitive in the tech talent market.\n \n \n\n\nQUALIFICATIONS\n\n - 3+ years of experience in technical recruiting, with a proven track record of filling a variety of technical positions, including but not limited to, AI/Machine Learning, Software Engineering, Data Science, and Infrastructure roles.\n\n - Strong understanding of technical skills, tools, and trends in the AI and software development ecosystem. Previous experience recruiting for AI technologies or software development platforms is highly desired.\n\n - Excellent communication and interpersonal skills, capable of engaging candidates on both technical and personal levels, fostering long-term relationships.\n\n - Demonstrated ability to operate in a fast-paced environment, balancing multiple roles and stakeholders with a sense of urgency and prioritization.\n\n - Passionate about technology and driven by the mission to revolutionize software development through AI, contributing directly to Factory’s growth and success.\n\n\n\nThis is an in-office position (5 days/week) in San Francisco (walking distance to Caltrain)"},{"id":"8a1b9535-e2de-487a-8f7f-9fb9fb80a912","title":"Developer Relations Lead","department":"Operations","team":"Operations","employmentType":"FullTime","location":"San Francisco, CA","secondaryLocations":[],"publishedAt":"2026-05-03T00:02:20.050+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"CA","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/factory/8a1b9535-e2de-487a-8f7f-9fb9fb80a912","applyUrl":"https://jobs.ashbyhq.com/factory/8a1b9535-e2de-487a-8f7f-9fb9fb80a912/application","descriptionHtml":"Factory is seeking a Developer Relations Lead to spearhead our engagement and expansion of the teams plan with the broader developer community.
Champion Factory’s technology within the open-source community by contributing to external projects and showcasing how our Droids can enhance and accelerate software development practices.
Develop and nurture relationships with key stakeholders in the open-source ecosystem, AI companies, and potential technology partners, laying the groundwork for collaborations that further Factory’s mission and visibility.
Plan, organize, and execute a range of events targeting developers and tech professionals, including hackathons, lunch and learns, workshops, and meetups, to demonstrate Factory’s capabilities and gather community feedback.
Craft compelling, technical content (e.g., blog posts, tutorials, case studies) that educates and engages developers about Factory’s value proposition and the transformative potential of our Droids.
Act as a liaison between the developer community and Factory’s product teams, relaying feedback and insights that inform product development and ensure our offerings align with market needs and expectations.
A background in software development or developer relations, ideally with 3+ years of experience engaging with open-source communities and tech ecosystems.
Proven track record of organizing successful developer-centric events and initiatives, coupled with strong project management skills.
Excellent interpersonal and communication skills, capable of building relationships with developers, partners, and internal teams.
Familiarity with the latest trends and technologies in AI, machine learning, and software development tools.
Creative and strategic thinker with the ability to translate technical discussions into accessible, engaging narratives for diverse audiences.
This is an in-office position (5 days/week) in San Francisco (walking distance to Caltrain)
","descriptionPlain":"ABOUT THE ROLE \n\n\n\nFactory is seeking a Developer Relations Lead to spearhead our engagement and expansion of the teams plan with the broader developer community.\n\n\n\n\nWHAT YOU WILL DO AND ACHIEVE\n\n - Champion Factory’s technology within the open-source community by contributing to external projects and showcasing how our Droids can enhance and accelerate software development practices.\n\n - Develop and nurture relationships with key stakeholders in the open-source ecosystem, AI companies, and potential technology partners, laying the groundwork for collaborations that further Factory’s mission and visibility.\n\n - Plan, organize, and execute a range of events targeting developers and tech professionals, including hackathons, lunch and learns, workshops, and meetups, to demonstrate Factory’s capabilities and gather community feedback.\n\n - Craft compelling, technical content (e.g., blog posts, tutorials, case studies) that educates and engages developers about Factory’s value proposition and the transformative potential of our Droids.\n\n - Act as a liaison between the developer community and Factory’s product teams, relaying feedback and insights that inform product development and ensure our offerings align with market needs and expectations.\n \n \n\n\nQUALIFICATIONS\n\n - A background in software development or developer relations, ideally with 3+ years of experience engaging with open-source communities and tech ecosystems.\n\n - Proven track record of organizing successful developer-centric events and initiatives, coupled with strong project management skills.\n\n - Excellent interpersonal and communication skills, capable of building relationships with developers, partners, and internal teams.\n\n - Familiarity with the latest trends and technologies in AI, machine learning, and software development tools.\n\n - Creative and strategic thinker with the ability to translate technical discussions into accessible, engaging narratives for diverse audiences.\n\n\n\nThis is an in-office position (5 days/week) in San Francisco (walking distance to Caltrain)"},{"id":"58d0e05c-6841-4651-9dd8-61037a0876a3","title":"Software Engineer, Security","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"San Francisco, CA","secondaryLocations":[],"publishedAt":"2024-09-04T17:55:50.646+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"CA","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/factory/58d0e05c-6841-4651-9dd8-61037a0876a3","applyUrl":"https://jobs.ashbyhq.com/factory/58d0e05c-6841-4651-9dd8-61037a0876a3/application","descriptionHtml":"Factory is seeking a talented Security Engineer to join our team. In this role, you will play a critical role in developing and maintaining the security foundation of our platform. You will conduct in-depth code reviews, implement security best practices, and influence the overall security strategy. Your expertise in TypeScript, Python, Kubernetes, CI/CD, and terraform orchestration will be crucial in identifying and mitigating potential security vulnerabilities.
Design, implement, and manage security measures for the protection of our cloud infrastructure, applications, and data, focusing on both preventative controls and rapid response capabilities.
Collaborate closely with our engineering teams to integrate security practices into the software development lifecycle, including secure coding standards, automated security testing, and secure architecture design.
Stay up-to-date on the latest security threats, vulnerabilities, and mitigation strategies.
Conduct security code reviews to identify and remediate security vulnerabilities.
Develop and implement automated security testing procedures to identify vulnerabilities and risks, recommending and implementing appropriate mitigation strategies.
Respond to security incidents and participate in incident response procedures.
Document security processes, procedures, and best practices.
Lead security awareness and training programs, empowering all team members to recognize and prevent potential security threats.
Minimum 5+ years of experience as a Security Engineer with a focus on product security, with a strong background in securing cloud-based environments (AWS, Azure, GCP) and understanding of Infrastructure as Code (IaC) security practices.
Strong coding skills with proficiency in TypeScript and Python.
Expertise in various security domains such as application security, network security, security operations, and incident response.
Experience with container security (Docker Security, Kubernetes Security).
Familiarity with a wide range of AWS services, including but not limited to VPC, EC2, Lambda, Amazon RDS, and S3.
In-depth knowledge of CI/CD pipeline tools and practices, ideally with experience in GitHub Actions or Jenkins.
Knowledgeable in security compliance frameworks and regulations (e.g., ISO 27001, SOC 2, GDPR) and experience with security assessments and third-party audits.
Proficiency with security tools and technologies, such as firewalls, IDS/IPS, vulnerability scanners, WAF, SIEM, and encryption solutions.
Demonstrated ability to influence security strategies and drive improvements within a team.
This is an in-office position (5 days/week) in San Francisco (walking distance to Caltrain)
","descriptionPlain":"ABOUT THE ROLE \n\n\n\nFactory is seeking a talented Security Engineer to join our team. In this role, you will play a critical role in developing and maintaining the security foundation of our platform. You will conduct in-depth code reviews, implement security best practices, and influence the overall security strategy. Your expertise in TypeScript, Python, Kubernetes, CI/CD, and terraform orchestration will be crucial in identifying and mitigating potential security vulnerabilities.\n\n\n\n\nWHAT YOU WILL DO AND ACHIEVE\n\n - Design, implement, and manage security measures for the protection of our cloud infrastructure, applications, and data, focusing on both preventative controls and rapid response capabilities.\n\n - Collaborate closely with our engineering teams to integrate security practices into the software development lifecycle, including secure coding standards, automated security testing, and secure architecture design.\n\n - Stay up-to-date on the latest security threats, vulnerabilities, and mitigation strategies.\n\n - Conduct security code reviews to identify and remediate security vulnerabilities.\n\n - Develop and implement automated security testing procedures to identify vulnerabilities and risks, recommending and implementing appropriate mitigation strategies.\n\n - Respond to security incidents and participate in incident response procedures.\n\n - Document security processes, procedures, and best practices.\n\n - Lead security awareness and training programs, empowering all team members to recognize and prevent potential security threats.\n \n \n\n\nQUALIFICATIONS\n\n - Minimum 5+ years of experience as a Security Engineer with a focus on product security, with a strong background in securing cloud-based environments (AWS, Azure, GCP) and understanding of Infrastructure as Code (IaC) security practices.\n\n - Strong coding skills with proficiency in TypeScript and Python.\n\n - Expertise in various security domains such as application security, network security, security operations, and incident response.\n\n - Experience with container security (Docker Security, Kubernetes Security).\n\n - Familiarity with a wide range of AWS services, including but not limited to VPC, EC2, Lambda, Amazon RDS, and S3.\n\n - In-depth knowledge of CI/CD pipeline tools and practices, ideally with experience in GitHub Actions or Jenkins.\n\n - Knowledgeable in security compliance frameworks and regulations (e.g., ISO 27001, SOC 2, GDPR) and experience with security assessments and third-party audits.\n\n - Proficiency with security tools and technologies, such as firewalls, IDS/IPS, vulnerability scanners, WAF, SIEM, and encryption solutions.\n\n - Demonstrated ability to influence security strategies and drive improvements within a team.\n\n\n\nThis is an in-office position (5 days/week) in San Francisco (walking distance to Caltrain)"},{"id":"7db3e048-8e2f-48e9-9794-da30c8a4c7c9","title":"Software Engineer, Frontend","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"San Francisco, CA","secondaryLocations":[],"publishedAt":"2024-10-12T00:52:41.506+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"CA","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/factory/7db3e048-8e2f-48e9-9794-da30c8a4c7c9","applyUrl":"https://jobs.ashbyhq.com/factory/7db3e048-8e2f-48e9-9794-da30c8a4c7c9/application","descriptionHtml":"Factory is seeking talented frontend engineers to help build out the human-AI interaction patterns that define our core platform, enabling our enterprise customers to seamlessly collaborate with advanced AI systems.
Collaborate with product designers and backend engineers to create elegant, high-impact user-facing features from within a modern React and TypeScript codebase.
Develop intuitive and engaging user interfaces that deliver significant value to users, ensuring smooth functionality and a beautiful design.
Design, build, and maintain key platform features from the ground up, focusing on scalability, performance, and an exceptional user experience.
Innovate on novel AI-native human-computer interaction patterns and build the future of interfaces for developing software.
Oversee the entirety of your features from concept to deployment and beyond, ensuring ongoing excellence and improvement.
A strong technical background with a degree in Computer Science, Engineering, or a related field, coupled with 3+ years of experience in frontend development roles.
Proficiency in a diverse set of programming languages and frameworks, including but not limited to TypeScript, React, Next.js, Redux, CSS, Styled Component and Tailwind.
4+ years experience building a highly scalable consumer grade web application with React or similar framework.
This is an in-office position (5 days/week) in San Francisco (walking distance to Caltrain)
","descriptionPlain":"ABOUT THE ROLE\n\n\n\nFactory is seeking talented frontend engineers to help build out the human-AI interaction patterns that define our core platform, enabling our enterprise customers to seamlessly collaborate with advanced AI systems.\n\n\n\n\nWHAT YOU WILL DO AND ACHIEVE\n\n - Collaborate with product designers and backend engineers to create elegant, high-impact user-facing features from within a modern React and TypeScript codebase.\n\n - Develop intuitive and engaging user interfaces that deliver significant value to users, ensuring smooth functionality and a beautiful design.\n\n - Design, build, and maintain key platform features from the ground up, focusing on scalability, performance, and an exceptional user experience.\n\n - Innovate on novel AI-native human-computer interaction patterns and build the future of interfaces for developing software.\n\n - Oversee the entirety of your features from concept to deployment and beyond, ensuring ongoing excellence and improvement.\n \n \n\n\nQUALIFICATIONS\n\n - A strong technical background with a degree in Computer Science, Engineering, or a related field, coupled with 3+ years of experience in frontend development roles.\n\n - Proficiency in a diverse set of programming languages and frameworks, including but not limited to TypeScript, React, Next.js, Redux, CSS, Styled Component and Tailwind.\n\n - 4+ years experience building a highly scalable consumer grade web application with React or similar framework.\n\n\n\nThis is an in-office position (5 days/week) in San Francisco (walking distance to Caltrain)"},{"id":"372c8423-be64-463e-9bdd-0dbeb361b81e","title":"Software Engineer, Platform","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"San Francisco, CA","secondaryLocations":[],"publishedAt":"2024-11-07T18:21:32.638+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"CA","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/factory/372c8423-be64-463e-9bdd-0dbeb361b81e","applyUrl":"https://jobs.ashbyhq.com/factory/372c8423-be64-463e-9bdd-0dbeb361b81e/application","descriptionHtml":"Factory is seeking talented platform engineers to help strengthen our core platform, with a focus on platform services and enhancing developer experience.
Play a leading role in the design, development, and optimization of the Factory platform and all of it’s core services and internal systems.
Drive key areas, including search and indexing systems, core infrastructure, integrations, authentication services, billing and organization management, and internal developer experience.
Enhance the developer experience by creating and refining internal tooling to streamline the engineering experience, with emphasis on usability, efficiency, and smooth onboarding.
Work closely with our AI researchers and engineers to ensure seamless integration between AI-driven components and the foundational systems that support them.
Drive the adoption of best practices in code quality, security, and architecture design, contributing to a culture of technical excellence and innovation.
A strong technical background with a degree in Computer Science, Engineering, or a related field, coupled with 3+ years of experience in full stack engineering roles.
Proven experience as a software engineer, with a demonstrable ability to build complex, high-performance, and reliable systems. Experience in developing tools for software analysis or in domains like compilers, runtime systems, or similar areas is highly valued.
Proficiency in one or more programming languages (e.g., Python, Java, C++), and familiarity with software engineering tools and practices (e.g., Git, CI/CD pipelines).
Knowledge of systems programming and an understanding of how to work with large codebases and the challenges involved in manipulating and understanding code at scale.
This is an in-office position (5 days/week) in San Francisco (walking distance to Caltrain)
","descriptionPlain":"ABOUT THE ROLE\n\n\n\nFactory is seeking talented platform engineers to help strengthen our core platform, with a focus on platform services and enhancing developer experience.\n\n\n\n\nWHAT YOU WILL DO AND ACHIEVE\n\n - Play a leading role in the design, development, and optimization of the Factory platform and all of it’s core services and internal systems.\n\n - Drive key areas, including search and indexing systems, core infrastructure, integrations, authentication services, billing and organization management, and internal developer experience.\n\n - Enhance the developer experience by creating and refining internal tooling to streamline the engineering experience, with emphasis on usability, efficiency, and smooth onboarding.\n\n - Work closely with our AI researchers and engineers to ensure seamless integration between AI-driven components and the foundational systems that support them.\n\n - Drive the adoption of best practices in code quality, security, and architecture design, contributing to a culture of technical excellence and innovation.\n \n \n\n\nQUALIFICATIONS\n\n - A strong technical background with a degree in Computer Science, Engineering, or a related field, coupled with 3+ years of experience in full stack engineering roles.\n\n - Proven experience as a software engineer, with a demonstrable ability to build complex, high-performance, and reliable systems. Experience in developing tools for software analysis or in domains like compilers, runtime systems, or similar areas is highly valued.\n\n - Proficiency in one or more programming languages (e.g., Python, Java, C++), and familiarity with software engineering tools and practices (e.g., Git, CI/CD pipelines).\n\n - Knowledge of systems programming and an understanding of how to work with large codebases and the challenges involved in manipulating and understanding code at scale.\n\n\n\nThis is an in-office position (5 days/week) in San Francisco (walking distance to Caltrain)"},{"id":"90629486-0281-4746-bb4c-5e614dd5cec8","title":"Software Engineer, Product","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"San Francisco, CA","secondaryLocations":[],"publishedAt":"2024-11-07T18:22:29.967+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"CA","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/factory/90629486-0281-4746-bb4c-5e614dd5cec8","applyUrl":"https://jobs.ashbyhq.com/factory/90629486-0281-4746-bb4c-5e614dd5cec8/application","descriptionHtml":"Factory is looking for highly capable engineers to own and lead engineering projects across our product suite. You will work closely with our design, research, engineering, and GTM teams to build a platform that delivers tremendous value to our customers.
Design, develop, and maintain critical platform features from the ground up, ensuring they meet our high standards for scalability, performance, and user experience.
Ship highly secure and fault-tolerant code, building for large enterprise customers that require high reliability.
Work closely with the engineering, research, design, and GTM teams to refine and implement new features, taking them from concept to live features that drive significant value for our users.
A strong technical background with a degree in Computer Science, Engineering, or a related field, coupled with 3+ years of experience in full-stack development roles. Strong frontend expertise is required.
Proficiency in a diverse set of programming languages and frameworks, including but not limited to JavaScript, React, Node.js, Python. Experience with TypeScript and Next.js is a plus.
Demonstrable experience with both frontend and backend development, including API design, database management, and crafting user interfaces that delight users.
Familiarity with cloud services (e.g., AWS, GCP, Azure) that support scalable application deployment.
This is an in-office position (5 days/week) in San Francisco (walking distance to Caltrain)
","descriptionPlain":"ABOUT THE ROLE \n\n\n\nFactory is looking for highly capable engineers to own and lead engineering projects across our product suite. You will work closely with our design, research, engineering, and GTM teams to build a platform that delivers tremendous value to our customers.\n\n\n\n\nWHAT YOU WILL DO AND ACHIEVE\n\n - Design, develop, and maintain critical platform features from the ground up, ensuring they meet our high standards for scalability, performance, and user experience.\n\n - Ship highly secure and fault-tolerant code, building for large enterprise customers that require high reliability.\n\n - Work closely with the engineering, research, design, and GTM teams to refine and implement new features, taking them from concept to live features that drive significant value for our users.\n\n\n\n\nQUALIFICATIONS\n\n - A strong technical background with a degree in Computer Science, Engineering, or a related field, coupled with 3+ years of experience in full-stack development roles. Strong frontend expertise is required.\n\n - Proficiency in a diverse set of programming languages and frameworks, including but not limited to JavaScript, React, Node.js, Python. Experience with TypeScript and Next.js is a plus.\n\n - Demonstrable experience with both frontend and backend development, including API design, database management, and crafting user interfaces that delight users.\n\n - Familiarity with cloud services (e.g., AWS, GCP, Azure) that support scalable application deployment.\n\n\n\nThis is an in-office position (5 days/week) in San Francisco (walking distance to Caltrain)"},{"id":"7b479181-f6f0-4f54-ab42-2c0c93c530ea","title":"Graphic Designer","department":"Design","team":"Design","employmentType":"FullTime","location":"San Francisco, CA","secondaryLocations":[],"publishedAt":"2025-08-21T02:03:25.427+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"CA","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/factory/7b479181-f6f0-4f54-ab42-2c0c93c530ea","applyUrl":"https://jobs.ashbyhq.com/factory/7b479181-f6f0-4f54-ab42-2c0c93c530ea/application","descriptionHtml":"Factory is seeking a talented Designer to craft compelling marketing and growth collateral that demonstrates our brand externally. You’ll develop visually striking materials - from decks and one-pagers to event signage and social assets - while ensuring every touchpoint aligns with our brand and product’s look and feel. Collaborating closely with GTM and Product teams, you’ll transform messaging into high-impact visual assets.
Develop on‑brand marketing materials including decks, one‑pagers, social assets, ads, and more.
Design event collateral (e.g., signage, booth layouts, swag, digital and print media).
Create clear, visually compelling communications - announcements, reports, email graphics -that resonate with both internal and external audiences.
Partner with GTM and Product teams to translate messaging into strong visual assets that enhance storytelling and engagement.
Maintain consistency and quality across all external-facing design touchpoints, from digital campaigns to physical collateral.
Focus on product marketing and growth design - craft visuals that help drive awareness, engagement, and conversion.
3+ years of professional graphic or marketing design experience - bonus if you’ve worked in B2B SaaS, tech startups, or agency environments.
Strong portfolio showcasing a variety of marketing collateral: presentations, event materials, digital ads, decks, etc.
Proficient with design tools such as Figma, Illustrator, Photoshop.
Expert understanding of branding, typography, layout composition, and visual hierarchy.
Collaborative mindset with the ability to iterate quickly based on feedback—balancing quality and speed effectively.
Experience collaborating with Product, Marketing, or GTM teams to align visual design with messaging and goals.
Bonus: Familiarity with motion design, digital ad formats, Midjourney, UI/UX principles.
This is an in-office position (5 days/week) in San Francisco (walking distance to Caltrain)
","descriptionPlain":"ABOUT THE ROLE \n\n\n\nFactory is seeking a talented Designer to craft compelling marketing and growth collateral that demonstrates our brand externally. You’ll develop visually striking materials - from decks and one-pagers to event signage and social assets - while ensuring every touchpoint aligns with our brand and product’s look and feel. Collaborating closely with GTM and Product teams, you’ll transform messaging into high-impact visual assets.\n\n\n\n\nWHAT YOU WILL DO AND ACHIEVE\n\n - Develop on‑brand marketing materials including decks, one‑pagers, social assets, ads, and more.\n\n - Design event collateral (e.g., signage, booth layouts, swag, digital and print media).\n\n - Create clear, visually compelling communications - announcements, reports, email graphics -that resonate with both internal and external audiences.\n\n - Partner with GTM and Product teams to translate messaging into strong visual assets that enhance storytelling and engagement.\n\n - Maintain consistency and quality across all external-facing design touchpoints, from digital campaigns to physical collateral.\n\n - Focus on product marketing and growth design - craft visuals that help drive awareness, engagement, and conversion.\n \n \n\n\nQUALIFICATIONS\n\n - 3+ years of professional graphic or marketing design experience - bonus if you’ve worked in B2B SaaS, tech startups, or agency environments.\n\n - Strong portfolio showcasing a variety of marketing collateral: presentations, event materials, digital ads, decks, etc.\n\n - Proficient with design tools such as Figma, Illustrator, Photoshop.\n\n - Expert understanding of branding, typography, layout composition, and visual hierarchy.\n\n - Collaborative mindset with the ability to iterate quickly based on feedback—balancing quality and speed effectively.\n\n - Experience collaborating with Product, Marketing, or GTM teams to align visual design with messaging and goals.\n\n - Bonus: Familiarity with motion design, digital ad formats, Midjourney, UI/UX principles.\n\n\n\nThis is an in-office position (5 days/week) in San Francisco (walking distance to Caltrain)"},{"id":"f81bfae5-3bb7-4fcb-9c7e-487045677b8c","title":"Enterprise Account Executive","department":"GTM","team":"GTM","employmentType":"FullTime","location":"New York, NY","secondaryLocations":[{"location":"London, UK","address":{"postalAddress":{"addressCountry":"United Kingdom","addressLocality":"London"}}},{"location":"San Francisco, CA","address":{"postalAddress":{"addressRegion":"CA","addressCountry":"United States","addressLocality":"San Francisco"}}}],"publishedAt":"2025-09-19T00:58:56.569+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/factory/f81bfae5-3bb7-4fcb-9c7e-487045677b8c","applyUrl":"https://jobs.ashbyhq.com/factory/f81bfae5-3bb7-4fcb-9c7e-487045677b8c/application","descriptionHtml":"Factory is on the hunt for Enterprise Account Executives with deep knowledge of developer tools and AI to drive adoption across sophisticated enterprise organizations.
Lead enterprise sales cycles end-to-end. Build pipeline, manage evaluations, negotiate commercial terms, and close multi-stakeholder deals at Fortune 1000 companies and high-growth enterprises.
Serve as the expert in conversations with CIOs, CTOs, engineering leaders, and procurement teams, demonstrating deep understanding of Factory’s platform and its enterprise value proposition.
Work directly with the CEO, VP of Sales, and closely with the product and engineering teams to customize solutions that meet the specific needs of each client, ensuring a seamless integration of Factory's Droids into their existing workflows.
Educate and guide clients through the technical and practical aspects of implementing AI-driven development tools, addressing any concerns and showcasing the potential ROI.
Collaborate with marketing to refine sales strategies and materials based on market feedback, contributing to the overall growth and success of Factory.
Establish Factory as a trusted partner for enterprise customers, ensuring expansion and renewal opportunities by aligning to their long-term innovation roadmaps.
7+ years of sales experience, including 4+ years selling into enterprise accounts with complex decision-making processes.
Proven track record of achieving and exceeding sales targets in a technology-driven sales environment, with the ability to manage complex sales cycles from start to finish.
Exceptional technical aptitude, capable of quickly learning new technologies and articulating complex solutions in a straightforward manner.
Strong interpersonal and communication skills, with the ability to engage effectively with technical decision-makers and C-level executives.
Self-motivated and able to thrive in a dynamic, fast-paced startup environment. A genuine enthusiasm for AI and software development is a plus.
Prior experience as a sales engineer or in a role requiring deep product demonstrations and technical discussions is highly desirable.
The role is open in San Francisco, London, and New York City.
","descriptionPlain":"ABOUT THE ROLE \n\n\n\n\nFactory is on the hunt for Enterprise Account Executives with deep knowledge of developer tools and AI to drive adoption across sophisticated enterprise organizations.\n\n\n\n\nWHAT YOU WILL DO AND ACHIEVE\n\n - Lead enterprise sales cycles end-to-end. Build pipeline, manage evaluations, negotiate commercial terms, and close multi-stakeholder deals at Fortune 1000 companies and high-growth enterprises.\n\n - Serve as the expert in conversations with CIOs, CTOs, engineering leaders, and procurement teams, demonstrating deep understanding of Factory’s platform and its enterprise value proposition.\n\n - Work directly with the CEO, VP of Sales, and closely with the product and engineering teams to customize solutions that meet the specific needs of each client, ensuring a seamless integration of Factory's Droids into their existing workflows.\n\n - Educate and guide clients through the technical and practical aspects of implementing AI-driven development tools, addressing any concerns and showcasing the potential ROI.\n\n - Collaborate with marketing to refine sales strategies and materials based on market feedback, contributing to the overall growth and success of Factory.\n\n - Establish Factory as a trusted partner for enterprise customers, ensuring expansion and renewal opportunities by aligning to their long-term innovation roadmaps.\n\n\n\n\nQUALIFICATIONS\n\n - 7+ years of sales experience, including 4+ years selling into enterprise accounts with complex decision-making processes.\n\n - Proven track record of achieving and exceeding sales targets in a technology-driven sales environment, with the ability to manage complex sales cycles from start to finish.\n\n - Exceptional technical aptitude, capable of quickly learning new technologies and articulating complex solutions in a straightforward manner.\n\n - Strong interpersonal and communication skills, with the ability to engage effectively with technical decision-makers and C-level executives.\n\n - Self-motivated and able to thrive in a dynamic, fast-paced startup environment. A genuine enthusiasm for AI and software development is a plus.\n\n - Prior experience as a sales engineer or in a role requiring deep product demonstrations and technical discussions is highly desirable.\n\n\n\nThe role is open in San Francisco, London, and New York City."},{"id":"85e376b5-09d7-4854-9ac9-b00cd25c8ea1","title":"Product Marketing","department":"Marketing","team":"Marketing","employmentType":"FullTime","location":"San Francisco, CA","secondaryLocations":[],"publishedAt":"2025-12-10T00:56:15.838+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"CA","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/factory/85e376b5-09d7-4854-9ac9-b00cd25c8ea1","applyUrl":"https://jobs.ashbyhq.com/factory/85e376b5-09d7-4854-9ac9-b00cd25c8ea1/application","descriptionHtml":"Factory is bringing autonomy to software engineering. We’re looking for a Product Marketer to define how Droids are understood, evaluated, and adopted by modern engineering organizations. You’ll shape the narratives, positioning, and market stories that drive enterprise demand and arm our sales team with the clarity they need to win.
This role sits at the intersection of product, marketing, and sales. You’ll translate technical capabilities into business outcomes, build the assets that accelerate deals, and shape how customers understand agent native development.
Own product positioning. Develop and refine the core narratives that articulate the value of Droids across the engineering lifecycle, ensuring clarity and consistency across all customer-facing surfaces.
Build sales-ready assets. Create pitch decks, one-pagers, competitive positioning, solution briefs, and use case stories that help sales teams guide customers from curiosity to deployment.
Partner deeply with GTM and BizOps. Work closely with account executives, solutions engineers, and biz ops to understand what moves enterprise buyers and build materials that unlock velocity in real deals.
Lead marketing for product launches. Partner with product on launch strategy, messaging, and go-to-market plans to ensure sales is enabled on day one and customers understand the impact of new features.
Tell stories that resonate. Turn complex workflows into clear, outcome-driven narratives that show how engineering teams increase velocity, reduce operational overhead, and ship faster with autonomy.
Champion the Factory voice. Ensure that every piece of collateral reflects the clarity, vision, and ambition behind Factory’s mission to bring autonomy to software engineering.
5–8 years of experience in product marketing, technical marketing, or a related role at a high-growth SaaS or developer-focused company.
Excellent writing and communication skills.
Experience supporting enterprise sales cycles and building the assets that help AEs and SEs move deals forward.
Strong storytelling instincts with the ability to simplify complex technical concepts into crisp, compelling narratives for business and technical buyers.
Comfort working cross-functionally with product, sales, solutions engineering, and leadership to drive alignment and ship fast.
A data-informed approach to understanding buyer behavior, evaluating messaging effectiveness, and refining collateral based on real-market feedback.
A passion for developers, autonomy, and shaping how a new category is understood and adopted.
This is an in-office position (5 days/week) in San Francisco (walking distance to Caltrain)
","descriptionPlain":"ABOUT THE ROLE \n\n\n\nFactory is bringing autonomy to software engineering. We’re looking for a Product Marketer to define how Droids are understood, evaluated, and adopted by modern engineering organizations. You’ll shape the narratives, positioning, and market stories that drive enterprise demand and arm our sales team with the clarity they need to win.\n\nThis role sits at the intersection of product, marketing, and sales. You’ll translate technical capabilities into business outcomes, build the assets that accelerate deals, and shape how customers understand agent native development.\n\n\n\n\nWHAT YOU WILL DO AND ACHIEVE\n\n - Own product positioning. Develop and refine the core narratives that articulate the value of Droids across the engineering lifecycle, ensuring clarity and consistency across all customer-facing surfaces.\n\n - Build sales-ready assets. Create pitch decks, one-pagers, competitive positioning, solution briefs, and use case stories that help sales teams guide customers from curiosity to deployment.\n\n - Partner deeply with GTM and BizOps. Work closely with account executives, solutions engineers, and biz ops to understand what moves enterprise buyers and build materials that unlock velocity in real deals.\n\n - Lead marketing for product launches. Partner with product on launch strategy, messaging, and go-to-market plans to ensure sales is enabled on day one and customers understand the impact of new features.\n\n - Tell stories that resonate. Turn complex workflows into clear, outcome-driven narratives that show how engineering teams increase velocity, reduce operational overhead, and ship faster with autonomy.\n\n - Champion the Factory voice. Ensure that every piece of collateral reflects the clarity, vision, and ambition behind Factory’s mission to bring autonomy to software engineering.\n\n\n\n\nQUALIFICATIONS\n\n - 5–8 years of experience in product marketing, technical marketing, or a related role at a high-growth SaaS or developer-focused company.\n\n - Excellent writing and communication skills.\n\n - Experience supporting enterprise sales cycles and building the assets that help AEs and SEs move deals forward.\n\n - Strong storytelling instincts with the ability to simplify complex technical concepts into crisp, compelling narratives for business and technical buyers.\n\n - Comfort working cross-functionally with product, sales, solutions engineering, and leadership to drive alignment and ship fast.\n\n - A data-informed approach to understanding buyer behavior, evaluating messaging effectiveness, and refining collateral based on real-market feedback.\n\n - A passion for developers, autonomy, and shaping how a new category is understood and adopted.\n\n\n\nThis is an in-office position (5 days/week) in San Francisco (walking distance to Caltrain)"},{"id":"f679242d-2fea-4fcb-8b7e-09b50344f3c0","title":"Business Operations","department":"Operations","team":"Operations","employmentType":"FullTime","location":"San Francisco, CA","secondaryLocations":[],"publishedAt":"2025-10-02T22:13:01.971+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"CA","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/factory/f679242d-2fea-4fcb-8b7e-09b50344f3c0","applyUrl":"https://jobs.ashbyhq.com/factory/f679242d-2fea-4fcb-8b7e-09b50344f3c0/application","descriptionHtml":"Factory is bringing autonomy to software engineering. We are actively looking for a Business Operations hire to drive the highest-priority initiatives that support Factory’s next phase of growth. This role sits at the intersection of strategy, finance, operations, marketing, growth, BD and go-to-market. You’ll report directly to bizops leadership and lead cross-functional projects that define how Factory scales. From building financial models to designing scalable processes and playbooks, you’ll be central to shaping our trajectory.
Design and implement scalable processes across GTM, customer success, finance and core operations.
Create compelling materials for strategic presentations and external partnerships.
Build and own financial models and business metrics to inform strategic decisions.
Develop customer success playbooks that drive adoption, activation, and measurable value.
Lead cross-functional projects across customer success, partnerships, community-building, and more.
Build dashboards and reporting systems to drive data-informed decisions across the business.
Partner closely with leadership and technical teams to ensure operational excellence as we scale.
3-4 years of experience at a top consulting firm, investment bank, private equity fund, or high-growth startup.
Exceptional analytical and problem-solving abilities, with strong data analysis and/or financial modeling skills.
Proven track record of thriving in ambiguous environments and driving results under pressure.
Outstanding written and verbal communication.
Ability to break down complex problems and execute structured solutions.
Experience with or excitement for using the latest AI tooling (including Factory!) to increase efficiency across all functions.
Experience collaborating closely with technical teams and products.
Nice to have
Experience in AI/ML or enterprise software companies.
Background in B2B SaaS operations.
Technical background or basic coding abilities.
Proven record of scaling operations at early-stage startups.
Factory is bringing autonomy to software engineering. We are looking for a Technical Support Engineer to ensure customers get maximum value from our developer‑centric platform. This position sits at the intersection of customer success, product management and engineering. You will partner with customers to resolve architecture, performance and operational challenges and contribute to internal tools that improve our product’s scalability. As with all Factory roles, you will help shape how we build and deliver autonomous software and will work closely with our leadership and technical teams to ensure operational excellence as we scale.
Solve complex customer challenges. Work alongside our customers to address technical issues in architecture, performance, recovery and security – becoming an expert resource on best practices for running Factory’s platform.
Serve as an advocate for customers. Interface with product management and engineering teams to represent customer needs and ensure that feedback informs our product.
Develop tools and diagnostics. Contribute to internal projects such as software tools for performance benchmarking, diagnostics and automation, and help shape playbooks for deployment and operational excellence.
Collaborate cross‑functionally. Partner with customer success, growth, and engineering to design scalable processes and dashboards that drive data‑informed decisions.
We consider all candidates with an eye for those who are self‑taught, insatiably curious and multi‑faceted. Ideal candidates should have strong technical experience in one or more of the following areas:
Programming: proficiency in one or more modern languages such as Python, Go, Java, C++, or JavaScript/Node.js.
Operational experience: experience administering large-scale production environments, including hardware, operating systems, networks (firewalls/load balancers), and cloud platforms like AWS, Azure, or Google Cloud.
Excellent written and verbal communication skills.
A genuine desire to help people and advocate for customer success.
A strong diagnostic instinct—the ability to investigate and solve problems calmly and effectively in real time.
A capacity to rapidly learn new technical skills and adapt to emerging technologies.
Strong teamwork skills and sound judgment on when to seek help or collaborate.
Nice to Have
Experience with AI/ML or enterprise software (especially B2B SaaS) that complements Factory’s mission.
Prior work at startups or in high‑growth environments where you built processes and tools from scratch.
Familiarity with observability tools, automation frameworks or CI/CD pipelines.
Basic coding or scripting abilities beyond your primary language (e.g., writing integrations or automations).
Factory is bringing autonomy to software engineering, and we’re hiring a Data Engineer to own the systems that power how we understand and operate the business. You’ll architect and evolve the full data stack, designing the pipelines, models, and integrations that turn raw information into reliable, real-time insight across product, engineering, finance, and GTM.
Build and refine the data models and warehouse architecture that serve as the backbone for product analytics, usage reporting, and business operations.
Design, operate, and scale the pipelines that move, transform, and validate data across internal and external systems.
Create the integrations that bring third-party and operational data into a unified, trusted environment.
Own the entire reporting surface at Factory, from core datasets and dashboards to the metrics leadership uses to steer the company.
Drive data quality, observability, governance, and documentation while helping teams adopt a self-serve analytics culture.
4+ years of experience in data engineering or a full-stack data role with deep expertise in SQL and strong proficiency in JavaScript or Python.
Hands-on experience with data modeling, warehouse architecture, and BI-oriented schema design, along with operational familiarity using tools like dbt, Airflow, or Dagster.
Experience supporting or building business intelligence environments.
Strong statistical intuition and experience running or supporting experimentation frameworks.
This is an in-office position (5 days/week) in San Francisco (walking distance to Caltrain)
","descriptionPlain":"ABOUT THE ROLE\n\n\nFactory is bringing autonomy to software engineering, and we’re hiring a Data Engineer to own the systems that power how we understand and operate the business. You’ll architect and evolve the full data stack, designing the pipelines, models, and integrations that turn raw information into reliable, real-time insight across product, engineering, finance, and GTM.\n\n\n\n\nWHAT YOU WILL DO AND ACHIEVE\n\n - Build and refine the data models and warehouse architecture that serve as the backbone for product analytics, usage reporting, and business operations.\n\n - Design, operate, and scale the pipelines that move, transform, and validate data across internal and external systems.\n\n - Create the integrations that bring third-party and operational data into a unified, trusted environment.\n\n - Own the entire reporting surface at Factory, from core datasets and dashboards to the metrics leadership uses to steer the company.\n\n - Drive data quality, observability, governance, and documentation while helping teams adopt a self-serve analytics culture.\n \n \n\n\nQUALIFICATIONS\n\n - 4+ years of experience in data engineering or a full-stack data role with deep expertise in SQL and strong proficiency in JavaScript or Python.\n\n - Hands-on experience with data modeling, warehouse architecture, and BI-oriented schema design, along with operational familiarity using tools like dbt, Airflow, or Dagster.\n\n - Experience supporting or building business intelligence environments.\n\n - Strong statistical intuition and experience running or supporting experimentation frameworks.\n\n\n\nThis is an in-office position (5 days/week) in San Francisco (walking distance to Caltrain)"},{"id":"a2239faa-fc58-4ce8-baff-caf45d4b75a4","title":"Product Manager","department":"Product","team":"Product","employmentType":"FullTime","location":"San Francisco, CA","secondaryLocations":[],"publishedAt":"2026-07-29T16:45:20.481+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"CA","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/factory/a2239faa-fc58-4ce8-baff-caf45d4b75a4","applyUrl":"https://jobs.ashbyhq.com/factory/a2239faa-fc58-4ce8-baff-caf45d4b75a4/application","descriptionHtml":"As a Product Manager at Factory, you will own the strategy and execution for a key area of our product suite, shaping how engineering teams experience autonomous software development. You will partner with customers to deeply understand their workflows, distill their feedback into actionable insights, and drive improvements that make Factory a fundamental driver of their daily work. You will collaborate with engineering, research, and go-to-market teams to ship features that push the boundaries of what AI can do for developers.
We are bringing autonomy to software engineering. The product surface area is vast and evolving rapidly. We need a product manager with sharp technical instincts, genuine empathy for developers, and the ability to make fast, high-quality decisions in ambiguity. You should be as comfortable diving into technical architecture discussions as you are presenting roadmap priorities to leadership.
Own the roadmap for multiple major areas of our product
Partner closely with customers to understand pain points and translate them into product improvements.
Work with engineering and research to ship features that keep Factory at the frontier of AI-powered development.
Build frameworks and processes that scale as the product team grows.
5+ years of experience spanning product and engineering roles, including at least one year in an engineering role
Strong technical foundation, with experience partnering closely with engineering teams to design, build, and ship complex technical products.
Proven ability to drive product launches, from concept through release, with evidence of meaningful user adoption or commercial impact.
Background in developer tools or infrastructure products is a plus.
Actively engaged with the AI ecosystem, staying current on coding agents, model capabilities, and emerging industry trends through hands-on experimentation.Thrive in fast-moving, high-ambiguity environments and take ownership end-to-end.
The team works in the office 5 days a week in San Francisco (walking distance to Caltrain).
","descriptionPlain":"ABOUT THE ROLE \n\n\n\nAs a Product Manager at Factory, you will own the strategy and execution for a key area of our product suite, shaping how engineering teams experience autonomous software development. You will partner with customers to deeply understand their workflows, distill their feedback into actionable insights, and drive improvements that make Factory a fundamental driver of their daily work. You will collaborate with engineering, research, and go-to-market teams to ship features that push the boundaries of what AI can do for developers.\n\nWe are bringing autonomy to software engineering. The product surface area is vast and evolving rapidly. We need a product manager with sharp technical instincts, genuine empathy for developers, and the ability to make fast, high-quality decisions in ambiguity. You should be as comfortable diving into technical architecture discussions as you are presenting roadmap priorities to leadership.\n\n\n\n\nWHAT YOU WILL DO AND ACHIEVE\n\n - Own the roadmap for multiple major areas of our product\n\n - Partner closely with customers to understand pain points and translate them into product improvements.\n\n - Work with engineering and research to ship features that keep Factory at the frontier of AI-powered development.\n\n - Build frameworks and processes that scale as the product team grows.\n \n \n\n\nQUALIFICATIONS\n\n - 5+ years of experience spanning product and engineering roles, including at least one year in an engineering role\n\n - Strong technical foundation, with experience partnering closely with engineering teams to design, build, and ship complex technical products.\n\n - Proven ability to drive product launches, from concept through release, with evidence of meaningful user adoption or commercial impact.\n\n - Background in developer tools or infrastructure products is a plus.\n\n - Actively engaged with the AI ecosystem, staying current on coding agents, model capabilities, and emerging industry trends through hands-on experimentation.Thrive in fast-moving, high-ambiguity environments and take ownership end-to-end.\n\n\n\nThe team works in the office 5 days a week in San Francisco (walking distance to Caltrain)."},{"id":"e4d6b51c-d2d4-4b39-850c-e5d157d3da3e","title":"GTM Recruiter ","department":"People","team":"People","employmentType":"FullTime","location":"San Francisco, CA","secondaryLocations":[],"publishedAt":"2026-07-25T03:04:55.506+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"CA","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/factory/e4d6b51c-d2d4-4b39-850c-e5d157d3da3e","applyUrl":"https://jobs.ashbyhq.com/factory/e4d6b51c-d2d4-4b39-850c-e5d157d3da3e/application","descriptionHtml":"As our founding GTM Recruiter, you will be responsible for building and scaling the teams that generate Factory’s growth, including Sales, Field Engineering, Customer Success, Partnerships, Revenue Operations, and GTM Leadership. You will partner directly with leaders to define talent strategy, shape org design, calibrate hiring bars, and attract exceptional talent.
This is a highly visible role with significant ownership and influence. You will be expected to think like a business leader, challenge assumptions, bring market intelligence to the table, and help us make some of the most important decisions in the company: who we hire and how we scale.
Our talent team is expected to be trusted advisors, exceptional operators, and relentless talent evaluators who care deeply about quality, speed, and candidate experience.
• Partner directly with GTM leaders to understand business goals, hiring priorities, and organizational needs.
• Act as a strategic talent advisor, helping leaders define roles, build teams, and make informed hiring decisions.
• Own the end-to-end recruiting process from kickoff through close, driving urgency and excellence at every stage.
• Build and execute talent strategies for critical and high-impact searches across the GTM organization.
• Identify, engage, and close exceptional talent through proactive outreach, referrals, networking, and relationship building.
• Maintain an exceptionally high hiring bar and serve as a trusted voice in talent assessment and calibration discussions.
• Bring market insights, competitive intelligence, and talent trends to leaders to inform hiring strategy and workforce planning.
• Drive an outstanding candidate experience while upholding Factory's values and culture.
• Partner with hiring managers to continuously improve interview design, hiring rigor, and selection processes.
• Influence offer strategy, negotiation, and close plans for top candidates.
• Leverage data and recruiting metrics to identify bottlenecks, improve efficiency, and drive better hiring outcomes.
• Help build scalable recruiting programs, processes, and best practices as we continue to grow.
• 4+ years of recruiting experience, ideally within high-growth technology companies.
• Experience hiring GTM talent across Sales, Field Engineering, Solutions Engineering, Customer Success, Partnerships, Revenue Operations, or GTM Leadership.
• Proven ability to operate as a strategic partner to executives and hiring managers.
• Strong sourcing and talent mapping skills with a track record of identifying and engaging top-tier talent.
• Exceptional assessment skills and strong judgment around talent, hiring, and team building.
• Excellent communication and influence skills, with the ability to challenge, advise, and build trust with senior stakeholders.
• Strong operational rigor and ability to manage multiple high-priority searches simultaneously.
• Data-driven mindset with the ability to use insights and metrics to improve outcomes.
• Demonstrated success closing highly competitive candidates.
• High agency, strong ownership mentality, and a bias toward action.
• Excitement about AI, developer tools, and helping build one of the most important companies in software.
This is an in-office position (5 days/week) in San Francisco (walking distance to Caltrain)
","descriptionPlain":"ABOUT THE ROLE \n\n\n\nAs our founding GTM Recruiter, you will be responsible for building and scaling the teams that generate Factory’s growth, including Sales, Field Engineering, Customer Success, Partnerships, Revenue Operations, and GTM Leadership. You will partner directly with leaders to define talent strategy, shape org design, calibrate hiring bars, and attract exceptional talent.\n\nThis is a highly visible role with significant ownership and influence. You will be expected to think like a business leader, challenge assumptions, bring market intelligence to the table, and help us make some of the most important decisions in the company: who we hire and how we scale.\n\nOur talent team is expected to be trusted advisors, exceptional operators, and relentless talent evaluators who care deeply about quality, speed, and candidate experience.\n\n\n\n\nWHAT YOU WILL DO AND ACHIEVE\n\n• Partner directly with GTM leaders to understand business goals, hiring priorities, and organizational needs.\n\n• Act as a strategic talent advisor, helping leaders define roles, build teams, and make informed hiring decisions.\n\n• Own the end-to-end recruiting process from kickoff through close, driving urgency and excellence at every stage.\n\n• Build and execute talent strategies for critical and high-impact searches across the GTM organization.\n\n• Identify, engage, and close exceptional talent through proactive outreach, referrals, networking, and relationship building.\n\n• Maintain an exceptionally high hiring bar and serve as a trusted voice in talent assessment and calibration discussions.\n\n• Bring market insights, competitive intelligence, and talent trends to leaders to inform hiring strategy and workforce planning.\n\n• Drive an outstanding candidate experience while upholding Factory's values and culture.\n\n• Partner with hiring managers to continuously improve interview design, hiring rigor, and selection processes.\n\n• Influence offer strategy, negotiation, and close plans for top candidates.\n\n• Leverage data and recruiting metrics to identify bottlenecks, improve efficiency, and drive better hiring outcomes.\n\n• Help build scalable recruiting programs, processes, and best practices as we continue to grow.\n\n\n\n\nQUALIFICATIONS\n\n• 4+ years of recruiting experience, ideally within high-growth technology companies.\n\n• Experience hiring GTM talent across Sales, Field Engineering, Solutions Engineering, Customer Success, Partnerships, Revenue Operations, or GTM Leadership.\n\n• Proven ability to operate as a strategic partner to executives and hiring managers.\n\n• Strong sourcing and talent mapping skills with a track record of identifying and engaging top-tier talent.\n\n• Exceptional assessment skills and strong judgment around talent, hiring, and team building.\n\n• Excellent communication and influence skills, with the ability to challenge, advise, and build trust with senior stakeholders.\n\n• Strong operational rigor and ability to manage multiple high-priority searches simultaneously.\n\n• Data-driven mindset with the ability to use insights and metrics to improve outcomes.\n\n• Demonstrated success closing highly competitive candidates.\n\n• High agency, strong ownership mentality, and a bias toward action.\n\n• Excitement about AI, developer tools, and helping build one of the most important companies in software.\n\n\n\nThis is an in-office position (5 days/week) in San Francisco (walking distance to Caltrain)"},{"id":"7a1dde6b-0d7c-45c8-a374-66e9f8aa0d1a","title":"Product Designer","department":"Design","team":"Design","employmentType":"FullTime","location":"San Francisco, CA","secondaryLocations":[],"publishedAt":"2026-04-28T20:54:00.510+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"CA","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/factory/7a1dde6b-0d7c-45c8-a374-66e9f8aa0d1a","applyUrl":"https://jobs.ashbyhq.com/factory/7a1dde6b-0d7c-45c8-a374-66e9f8aa0d1a/application","descriptionHtml":"Factory is looking for product designers that define how developers interact with autonomous software agents across Factory's CLI, desktop app, web platform, and integrations (Slack, Linear, IDE plugins). You'll work embedded with Engineering and Product, designing interfaces that make complex AI behavior feel simple and trustworthy.
Own end-to-end design for core product surfaces, from concept through shipped UI
Design workflows for the terminal UI, web app, desktop app, and IDE integrations
Translate complex agentic behaviors (multi-step autonomous tasks, code review, incident response) into clear, intuitive interfaces
Establish and evolve Factory's design system for consistency across all product surfaces
Conduct user research and usability testing with enterprise engineering teams
Collaborate directly with engineers and PMs to ship at high velocity
4+ years product design experience (developer tools, infrastructure, or technical B2B products a bonus)
Strong portfolio demonstrating end-to-end product thinking — problem framing through polished, shipped work
Expert in Figma; mastery of design systems and component-driven workflows
Strong visual design and interaction design skills (typography, spacing, motion, polish)
Ability to work with engineers, and understand technical constraints
Experience using AI tools to translate designs into working frontend code: you should be comfortable using AI to bridge the gap between design and implementation
Bonus: experience with CLI/terminal UIs, AI-powered products
This is an in-office position (5 days/week) in San Francisco (walking distance to Caltrain)
","descriptionPlain":"ABOUT THE ROLE \n\n\n\nFactory is looking for product designers that define how developers interact with autonomous software agents across Factory's CLI, desktop app, web platform, and integrations (Slack, Linear, IDE plugins). You'll work embedded with Engineering and Product, designing interfaces that make complex AI behavior feel simple and trustworthy.\n\n\n\n\nWHAT YOU WILL DO AND ACHIEVE\n\n - Own end-to-end design for core product surfaces, from concept through shipped UI\n\n - Design workflows for the terminal UI, web app, desktop app, and IDE integrations\n\n - Translate complex agentic behaviors (multi-step autonomous tasks, code review, incident response) into clear, intuitive interfaces\n\n - Establish and evolve Factory's design system for consistency across all product surfaces\n\n - Conduct user research and usability testing with enterprise engineering teams\n\n - Collaborate directly with engineers and PMs to ship at high velocity\n\n\n\n\nQUALIFICATIONS\n\n - 4+ years product design experience (developer tools, infrastructure, or technical B2B products a bonus)\n\n - Strong portfolio demonstrating end-to-end product thinking — problem framing through polished, shipped work\n\n - Expert in Figma; mastery of design systems and component-driven workflows\n\n - Strong visual design and interaction design skills (typography, spacing, motion, polish)\n\n - Ability to work with engineers, and understand technical constraints\n\n - Experience using AI tools to translate designs into working frontend code: you should be comfortable using AI to bridge the gap between design and implementation\n\n - Bonus: experience with CLI/terminal UIs, AI-powered products\n\n\n\nThis is an in-office position (5 days/week) in San Francisco (walking distance to Caltrain)"},{"id":"6256f010-b40e-4d3e-a05a-091faf5e878b","title":"Strategic Partnerships Lead","department":"Partnerships","team":"Partnerships","employmentType":"FullTime","location":"San Francisco, CA","secondaryLocations":[{"location":"New York, NY","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}}}],"publishedAt":"2026-04-10T22:06:48.446+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"CA","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/factory/6256f010-b40e-4d3e-a05a-091faf5e878b","applyUrl":"https://jobs.ashbyhq.com/factory/6256f010-b40e-4d3e-a05a-091faf5e878b/application","descriptionHtml":"The Strategic Partnerships Lead will define and grow Factory’s most critical relationships across technology, enterprise and hyperscaler partnerships. In this role, you will create one-of-a-kind strategic partnerships across the industry, define a comprehensive partnerships strategy that drives material impact for the business and serve as the deal lead negotiating partnerships end-to-end. This is a high impact role and you will be a founding member of our exceptional business development team.
The ideal candidate is a high-agency partnerships leader with AI-native expertise and proven track record designing, negotiating and delivering high-impact deals and partnerships for fast-growing technology companies. You can deftly flex between engaging C-suite executives at large enterprises and leading cross-functional efforts with engineering, marketing, product and design internally. You bring sharp analytical skills, data-driven decision-making and killer instincts to the role, while maintaining exceptional relationships and credibility with industry stakeholders.
Define, build and lead a portfolio of strategic partnerships aligned with Factory's objectives and long-term vision, including key relationships with AI frontier labs, technology platforms and hyperscalers.
Own the strategic partnership roadmap with clear milestones, timelines, and ownership for performance (e.g., GTM, product innovation, revenue growth).
Prove out first-of-a-kind partnerships, then build the team to scale.
Continuously analyze the market landscape to identify opportunities for new partnerships, expanding existing partnerships and driving new initiatives.
Execute partnership deals from partnership design to commercial terms and deal negotiation to renewal and expansion
Serve as the face of Factory with key stakeholders, evangelizing and educating the market on the Factory platform
Key Elements of the Role
Deal Strategy & Negotiation
Define and negotiate the commercial, product, marketing and operational business terms to deliver first-of-a-kind partnerships and build scalable partner programs
Take ownership of the expansion and renewal strategy for key partnerships
Drive stakeholder alignment internally and externally to complete complex transactions
Cross-Functional Leadership
Develop a deep understanding of Factory's products, ecosystem, and strategic priorities.
Collaborate with Product, Engineering, Revenue, Research and Deployment teams to design and deliver on priority partnerships.
Work with Legal and Finance to oversee contracts, compliance, and renewals.
Partner with Marketing and Communications teams to drive joint go-to-market initiatives, co-marketing campaigns, and product launches.
Operational Excellence
Track, analyze, and report on partnership performance metrics, providing actionable insights to leadership.
Maintain accurate documentation of agreements, performance data, and key communications.
Drive internal team updates (e.g., weekly updates, executive briefs)
Identify and proactively resolve operational challenges that could impact partner success.
Ensure all partnerships align with company strategy and deliver measurable value.
6-8+ years of experience in strategic partnerships, business development, or strategic alliances within the technology sector — ideally at companies where partnerships were critical during hyper growth.
Demonstrated success in managing and growing complex, high-impact partnerships across AI, cloud, or enterprise platform ecosystems.
Experience in high-growth startup or fast-paced technology environments.
Strong cross-functional operating skills with experience working alongside product, engineering, legal, finance, and GTM teams to execute complex initiatives.
Exceptional analytical skills with the ability to leverage data to drive strategic decisions.
Outstanding communication, negotiation, and executive relationship-building skills with the ability to engage at the C-suite level.
Strong bias for action and the ability to operate both independently and as part of cross-functional teams.
Self-directed and adaptable, comfortable operating in fast-moving environments with evolving priorities.
Consulting, investment banking, MBA, product-to-partnerships transitions, chief of staff, or government affairs backgrounds are a plus. Experience at companies like OpenAI, Anthropic, Ramp, or similar hypergrowth organizations is a plus.
Factory is on the hunt for Mid-Market Account Executives with deep knowledge of developer tools and AI to drive adoption across sophisticated enterprise organizations.
Lead enterprise sales cycles end-to-end. Build pipeline, manage evaluations, negotiate commercial terms, and close multi-stakeholder deals at high-growth enterprises.
Serve as the expert in conversations with CIOs, CTOs, engineering leaders, and procurement teams, demonstrating deep understanding of Factory’s platform and its enterprise value proposition.
Work directly with the CEO, Director of Sales, and closely with the product and engineering teams to customize solutions that meet the specific needs of each client, ensuring a seamless integration of Factory's Droids into their existing workflows.
Educate and guide clients through the technical and practical aspects of implementing AI-driven development tools, addressing any concerns and showcasing the potential ROI.
Collaborate with marketing to refine sales strategies and materials based on market feedback, contributing to the overall growth and success of Factory.
Establish Factory as a trusted partner for enterprise customers, ensuring expansion and renewal opportunities by aligning to their long-term innovation roadmaps.
3+ years of sales experience, including 2+ years selling into Mid-Market accounts with complex decision-making processes.
Proven track record of achieving and exceeding sales targets in a technology-driven sales environment, with the ability to manage complex sales cycles from start to finish.
Exceptional technical aptitude, capable of quickly learning new technologies and articulating complex solutions in a straightforward manner.
Strong interpersonal and communication skills, with the ability to engage effectively with technical decision-makers and C-level executives.
Self-motivated and able to thrive in a dynamic, fast-paced startup environment. A genuine enthusiasm for AI and software development is a plus.
Prior experience as a sales engineer or in a role requiring deep product demonstrations and technical discussions selling to DevEx or Engineering teams is highly desirable.
This is an in-office position (5 days/week) in San Francisco (walking distance to Caltrain)
","descriptionPlain":"ABOUT THE ROLE \n\n\n\nFactory is on the hunt for Mid-Market Account Executives with deep knowledge of developer tools and AI to drive adoption across sophisticated enterprise organizations. \n\n\n\n\n\n\n\nWHAT YOU WILL DO AND ACHIEVE\n\n - Lead enterprise sales cycles end-to-end. Build pipeline, manage evaluations, negotiate commercial terms, and close multi-stakeholder deals at high-growth enterprises.\n\n - Serve as the expert in conversations with CIOs, CTOs, engineering leaders, and procurement teams, demonstrating deep understanding of Factory’s platform and its enterprise value proposition.\n\n - Work directly with the CEO, Director of Sales, and closely with the product and engineering teams to customize solutions that meet the specific needs of each client, ensuring a seamless integration of Factory's Droids into their existing workflows.\n\n - Educate and guide clients through the technical and practical aspects of implementing AI-driven development tools, addressing any concerns and showcasing the potential ROI.\n\n - Collaborate with marketing to refine sales strategies and materials based on market feedback, contributing to the overall growth and success of Factory.\n\n - Establish Factory as a trusted partner for enterprise customers, ensuring expansion and renewal opportunities by aligning to their long-term innovation roadmaps.\n\n\n\n\nQUALIFICATIONS\n\n - 3+ years of sales experience, including 2+ years selling into Mid-Market accounts with complex decision-making processes.\n\n - Proven track record of achieving and exceeding sales targets in a technology-driven sales environment, with the ability to manage complex sales cycles from start to finish.\n\n - Exceptional technical aptitude, capable of quickly learning new technologies and articulating complex solutions in a straightforward manner.\n\n - Strong interpersonal and communication skills, with the ability to engage effectively with technical decision-makers and C-level executives.\n\n - Self-motivated and able to thrive in a dynamic, fast-paced startup environment. A genuine enthusiasm for AI and software development is a plus.\n\n - Prior experience as a sales engineer or in a role requiring deep product demonstrations and technical discussions selling to DevEx or Engineering teams is highly desirable.\n\n\n\nThis is an in-office position (5 days/week) in San Francisco (walking distance to Caltrain)"},{"id":"58faf271-ffc2-40f5-8b0f-8b02d796c4c2","title":"Field Marketing Coordinator","department":"Marketing","team":"Marketing","employmentType":"FullTime","location":"San Francisco, CA","secondaryLocations":[{"location":"New York, NY","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}}}],"publishedAt":"2026-04-28T21:34:50.918+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"CA","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/factory/58faf271-ffc2-40f5-8b0f-8b02d796c4c2","applyUrl":"https://jobs.ashbyhq.com/factory/58faf271-ffc2-40f5-8b0f-8b02d796c4c2/application","descriptionHtml":"Factory is seeking a Field Marketing Coordinator to partner closely with the sales and marketing teams to drive Factory's value proposition and go-to-market strategy. Key responsibilities include planning, organizing, and executing events and field marketing programs that generate new prospects and advance existing opportunities.
Coordinate Factory-sponsored tradeshows, webinars, dinners, executive roundtables, direct mail campaigns, and field events from end-to-end
Organize team preparation meetings for each event
Project manage landing pages, registration, email campaigns, timelines, and deadlines
Source venues for Factory field marketing events
Closely integrate with marketing and sales, supporting territory needs and executing regional and account-based marketing strategies
Maintain budget tracker for your programs
Assist with creative approaches to marketing Factory programs (live and virtual)
Manage direct mail sends (gifts, swag, giftcards) as well as tradeshow shipments (banners, swag, handouts, deliverables)
Provide reports on campaign performance and track year-over-year program results
Collect and upload program lead data and surveys immediately post-program
Support flagship events like the Agent Native Development Summit
Travel 30-50% domestically
1-3 years event planning and/or marketing experience, ideally at a high-growth SaaS or developer-focused company
Strong project management, time management, and organizational skills
Excellent written and verbal communication skills
Interest in metrics-driven marketing; comfortable tracking results against budget
Salesforce, marketing automation, and AI tools experience a plus
Thrive in fast-paced environments; able to shift priorities and support teammates as needed
A passion for developers, autonomy, and shaping how a new category is understood and adopted
This is an in-office position (5 days/week) in San Francisco (walking distance to Caltrain)
","descriptionPlain":"ABOUT THE ROLE \n\n\n\nFactory is seeking a Field Marketing Coordinator to partner closely with the sales and marketing teams to drive Factory's value proposition and go-to-market strategy. Key responsibilities include planning, organizing, and executing events and field marketing programs that generate new prospects and advance existing opportunities. \n\n\n\n\nWHAT YOU WILL DO AND ACHIEVE\n\n - Coordinate Factory-sponsored tradeshows, webinars, dinners, executive roundtables, direct mail campaigns, and field events from end-to-end\n\n - Organize team preparation meetings for each event\n\n - Project manage landing pages, registration, email campaigns, timelines, and deadlines\n\n - Source venues for Factory field marketing events\n\n - Closely integrate with marketing and sales, supporting territory needs and executing regional and account-based marketing strategies\n\n - Maintain budget tracker for your programs\n\n - Assist with creative approaches to marketing Factory programs (live and virtual)\n\n - Manage direct mail sends (gifts, swag, giftcards) as well as tradeshow shipments (banners, swag, handouts, deliverables)\n\n - Provide reports on campaign performance and track year-over-year program results\n\n - Collect and upload program lead data and surveys immediately post-program\n\n - Support flagship events like the Agent Native Development Summit\n\n - Travel 30-50% domestically\n\n\n\n\nQUALIFICATIONS\n\n - 1-3 years event planning and/or marketing experience, ideally at a high-growth SaaS or developer-focused company\n\n - Strong project management, time management, and organizational skills\n\n - Excellent written and verbal communication skills\n\n - Interest in metrics-driven marketing; comfortable tracking results against budget\n\n - Salesforce, marketing automation, and AI tools experience a plus\n\n - Thrive in fast-paced environments; able to shift priorities and support teammates as needed\n\n - A passion for developers, autonomy, and shaping how a new category is understood and adopted\n\n\n\nThis is an in-office position (5 days/week) in San Francisco (walking distance to Caltrain)"},{"id":"2132be5f-d392-4e6e-87ec-e1d76f081e3b","title":"Sales Development Representative","department":"GTM","team":"GTM","employmentType":"FullTime","location":"San Francisco, CA","secondaryLocations":[],"publishedAt":"2026-05-12T01:41:53.483+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"CA","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/factory/2132be5f-d392-4e6e-87ec-e1d76f081e3b","applyUrl":"https://jobs.ashbyhq.com/factory/2132be5f-d392-4e6e-87ec-e1d76f081e3b/application","descriptionHtml":"We are hiring a Sales Development Representative (SDR) to be one of the first dedicated outbound sellers on our Mid-Market team. You will own the top of the funnel for engineering organizations, researching accounts, opening conversations with VPs of Engineering, CTOs, and Platform leaders, and qualifying opportunities for our Account Executives. This is a high-impact role for someone who wants to learn modern enterprise software sales from the ground up, work directly with a world-class GTM team, and play a foundational role in shaping our Mid-Market motion.
Own outbound prospecting into a defined territory of Mid-Market accounts globally.
Build target account lists in partnership with your Account Executives, leveraging sales tools to identify the right buyers and timing signals.
Run multi-channel outbound sequences (email, phone, LinkedIn, and creative direct outreach) that earn responses from technical leaders.
Qualify inbound and outbound opportunities against our ICP, uncover pain, and book qualified discovery meetings for Account Executives.
Become a credible voice on Factory's product, the agentic coding category, and the technical workflows of modern engineering teams.
Partner closely with Sales Leadership, Marketing, and Operations to feed back what's working in market and continuously refine messaging, segmentation, and playbooks.
Maintain disciplined CRM hygiene in Salesforce and contribute to forecasting and pipeline reviews.
Hit and exceed monthly quotas for qualified meetings and opportunities generated.
1-3 years of full-time professional experience, ideally including 6+ months in an SDR/BDR/ADR role at a B2B SaaS company (developer tools, infrastructure, or AI is a strong plus).
A track record of consistently hitting or exceeding outbound quota.
Excellent written and verbal communication, able to write a cold email a busy CTO will actually open and reply to.
High intellectual curiosity: you can hold your own in a conversation about CI/CD, code review, agents, or platform engineering after a few weeks of ramp.
Self-starter mindset; you thrive in ambiguity and don't wait for a playbook to be handed to you.
Strong organization and a bias toward measurement, you instrument your own funnel and iterate weekly.
Comfortable working with a modern sales stack: Salesforce, MixMax, LinkedIn Sales Navigator, Gong, Apollo, Clay (or similar).
Nice to Have
Experience selling into engineering, DevOps, or platform buyers.
Background as a technical founder, computer science student, or hands-on developer.
Exposure to Mid-Market or Enterprise sales cycles (multi-stakeholder, technical evaluation).
Familiarity with AI-native tooling and the developer productivity landscape.
Why Factory
Be one of the first SDRs on our Mid-Market team with a clear path to Account Executive.
Work side-by-side with experienced GTM leaders and a product team shipping at a generational pace.
Sell a product that engineers genuinely love and that delivers measurable, defensible ROI.
Competitive base plus uncapped variable, meaningful early-stage equity, and full health, dental, and vision benefits.
Premium hardware, generous learning budget, and team offsites.
This is an in-office position (5 days/week) in San Francisco (walking distance to Caltrain)
","descriptionPlain":"ABOUT THE ROLE \n\n\n\nWe are hiring a Sales Development Representative (SDR) to be one of the first dedicated outbound sellers on our Mid-Market team. You will own the top of the funnel for engineering organizations, researching accounts, opening conversations with VPs of Engineering, CTOs, and Platform leaders, and qualifying opportunities for our Account Executives. This is a high-impact role for someone who wants to learn modern enterprise software sales from the ground up, work directly with a world-class GTM team, and play a foundational role in shaping our Mid-Market motion.\n\n\n\n\nWHAT YOU WILL DO AND ACHIEVE\n\n - Own outbound prospecting into a defined territory of Mid-Market accounts globally.\n\n - Build target account lists in partnership with your Account Executives, leveraging sales tools to identify the right buyers and timing signals.\n\n - Run multi-channel outbound sequences (email, phone, LinkedIn, and creative direct outreach) that earn responses from technical leaders.\n\n - Qualify inbound and outbound opportunities against our ICP, uncover pain, and book qualified discovery meetings for Account Executives.\n\n - Become a credible voice on Factory's product, the agentic coding category, and the technical workflows of modern engineering teams.\n\n - Partner closely with Sales Leadership, Marketing, and Operations to feed back what's working in market and continuously refine messaging, segmentation, and playbooks.\n\n - Maintain disciplined CRM hygiene in Salesforce and contribute to forecasting and pipeline reviews.\n\n - Hit and exceed monthly quotas for qualified meetings and opportunities generated.\n\n\n\n\nQUALIFICATIONS\n\n - 1-3 years of full-time professional experience, ideally including 6+ months in an SDR/BDR/ADR role at a B2B SaaS company (developer tools, infrastructure, or AI is a strong plus).\n\n - A track record of consistently hitting or exceeding outbound quota.\n\n - Excellent written and verbal communication, able to write a cold email a busy CTO will actually open and reply to.\n\n - High intellectual curiosity: you can hold your own in a conversation about CI/CD, code review, agents, or platform engineering after a few weeks of ramp.\n\n - Self-starter mindset; you thrive in ambiguity and don't wait for a playbook to be handed to you.\n\n - Strong organization and a bias toward measurement, you instrument your own funnel and iterate weekly.\n\n - Comfortable working with a modern sales stack: Salesforce, MixMax, LinkedIn Sales Navigator, Gong, Apollo, Clay (or similar).\n\nNice to Have\n\n - Experience selling into engineering, DevOps, or platform buyers.\n\n - Background as a technical founder, computer science student, or hands-on developer.\n\n - Exposure to Mid-Market or Enterprise sales cycles (multi-stakeholder, technical evaluation).\n\n - Familiarity with AI-native tooling and the developer productivity landscape.\n\nWhy Factory\n\n - Be one of the first SDRs on our Mid-Market team with a clear path to Account Executive.\n\n - Work side-by-side with experienced GTM leaders and a product team shipping at a generational pace.\n\n - Sell a product that engineers genuinely love and that delivers measurable, defensible ROI.\n\n - Competitive base plus uncapped variable, meaningful early-stage equity, and full health, dental, and vision benefits.\n\n - Premium hardware, generous learning budget, and team offsites.\n\n\n\nThis is an in-office position (5 days/week) in San Francisco (walking distance to Caltrain)"},{"id":"618017b3-b37d-4a46-82e9-9809b0f03da3","title":"Strategic Finance","department":"Finance","team":"Finance","employmentType":"FullTime","location":"San Francisco, CA","secondaryLocations":[],"publishedAt":"2026-05-18T23:08:35.826+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"CA","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/factory/618017b3-b37d-4a46-82e9-9809b0f03da3","applyUrl":"https://jobs.ashbyhq.com/factory/618017b3-b37d-4a46-82e9-9809b0f03da3/application","descriptionHtml":"Factory is looking for a Strategic Finance hire to be a foundational member of our Finance team. You will partner directly with Sales, Operations, Engineering, Finance, and senior leadership to build the financial infrastructure that powers our most important decisions.
This is a generalist role with broad scope - spanning planning, operations, go-to-market finance, board and investor reporting, and strategic projects.
Own and maintain the company's core financial models
Drive the annual planning, budgeting, and forecasting cycles, partnering with leaders across the business
Partner cross-functionally with Sales, Operations, Engineering, and senior leadership to align financial outcomes with company strategy
Define, track, and report on the KPIs that measure topline performance, unit economics, and operational efficiency
Build business cases for strategic decisions including pricing, deal structuring, investments, hiring plans, and product launches
Prepare board, investor, and executive materials that distill complex data into clear narratives and influence key decisions
Partner closely with our Accounting team to evolve financial reporting and broader finance operations
Help us leverage AI across every part of the finance org - from modeling, to reporting, to insight generation
4-7+ years of experience in strategic finance, FP&A, investment banking, consulting, or growth investing
Operational experience at a fast-paced, high-growth technology company strongly preferred
Expert financial modeling skills
Strong analytical rigor and the ability to critically evaluate opportunities and risks in financials
Excellent communication and storytelling ability - can translate complex models and datasets into concise narratives, visuals, and recommendations for executives
Familiarity with SaaS, usage-based, and consumption-driven business models
Comfort with ambiguity and a 'roll up your sleeves' mindset in a lean, fast-paced environment
Enthusiasm for AI and Factory's mission to redefine how software is built
Nice to have:
Background in AI, ML, or cloud infrastructure economics
Experience using AI tools to automate finance workflows
This is an in-office position (5 days/week) in San Francisco (walking distance to Caltrain)
","descriptionPlain":"ABOUT THE ROLE \n\n\n\nFactory is looking for a Strategic Finance hire to be a foundational member of our Finance team. You will partner directly with Sales, Operations, Engineering, Finance, and senior leadership to build the financial infrastructure that powers our most important decisions.\n\nThis is a generalist role with broad scope - spanning planning, operations, go-to-market finance, board and investor reporting, and strategic projects.\n\n\n\n\nWHAT YOU WILL DO AND ACHIEVE\n\n - Own and maintain the company's core financial models\n\n - Drive the annual planning, budgeting, and forecasting cycles, partnering with leaders across the business\n\n - Partner cross-functionally with Sales, Operations, Engineering, and senior leadership to align financial outcomes with company strategy\n\n - Define, track, and report on the KPIs that measure topline performance, unit economics, and operational efficiency\n\n - Build business cases for strategic decisions including pricing, deal structuring, investments, hiring plans, and product launches\n\n - Prepare board, investor, and executive materials that distill complex data into clear narratives and influence key decisions\n\n - Partner closely with our Accounting team to evolve financial reporting and broader finance operations\n\n - Help us leverage AI across every part of the finance org - from modeling, to reporting, to insight generation\n\n\n\n\nQUALIFICATIONS\n\n - 4-7+ years of experience in strategic finance, FP&A, investment banking, consulting, or growth investing\n\n - Operational experience at a fast-paced, high-growth technology company strongly preferred\n\n - Expert financial modeling skills\n\n - Strong analytical rigor and the ability to critically evaluate opportunities and risks in financials\n\n - Excellent communication and storytelling ability - can translate complex models and datasets into concise narratives, visuals, and recommendations for executives\n\n - Familiarity with SaaS, usage-based, and consumption-driven business models\n\n - Comfort with ambiguity and a 'roll up your sleeves' mindset in a lean, fast-paced environment\n\n - Enthusiasm for AI and Factory's mission to redefine how software is built\n\n - Nice to have:\n\n - Background in AI, ML, or cloud infrastructure economics\n\n - Experience using AI tools to automate finance workflows\n\n\n\nThis is an in-office position (5 days/week) in San Francisco (walking distance to Caltrain)"},{"id":"112eea18-5057-4a31-ade6-a04ed141b3a1","title":"Marketing Operations Lead","department":"Operations","team":"Operations","employmentType":"FullTime","location":"San Francisco, CA","secondaryLocations":[{"location":"New York, NY","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}}}],"publishedAt":"2026-08-05T23:43:01.969+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"CA","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/factory/112eea18-5057-4a31-ade6-a04ed141b3a1","applyUrl":"https://jobs.ashbyhq.com/factory/112eea18-5057-4a31-ade6-a04ed141b3a1/application","descriptionHtml":"As Marketing Operations Lead, you will be a founding member of our GTM Strategy & Operations team where you will own the buildout of the marketing operations function from the ground up.
You will own the systems, workflows, data, and operating infrastructure that enable marketing to scale. You will be the primary operations partner to field marketing, growth marketing, product marketing, and product-led growth. You will also own the evolution of marketing-related workflows in Factory’s own product.
This is a hands-on individual contributor role for a technical builder with the potential to evolve into a people manager role as our GTM scales. This role reports to the Head of GTM Strategy & Operations. This is an in-office role based in our San Francisco headquarters.
Build and administer the marketing automation platform and other marketing technology stack.
Build scalable processes for campaign ops, lead management, lifecycle programs, attribution, etc.
Create clear documentation, governance, and measurement standards for the marketing ecosystem.
Own all the definitions and technical implementation of marketing-related data structures and metrics.
Build the operational foundation for product-led growth, including user journeys, lifecycle workflows, product signals, and marketing activation.
Translate business requirements into reliable automations, integrations, data flows, and processes that help marketing achieve its goals across brand awareness, pipeline generation, and growth.
Find novel ways to use Factory droids to streamline and scale marketing workflows.
Partner with the broader centralized GTM Strategy & Operations team while maintaining clear ownership of Marketing and PLG Operations.
Own privacy and compliance implementation for marketing (GDPR, CCPA/CPRA, etc.).
Design for scale while keeping the team lean, automated, and high leverage.
5+ years of experience in Marketing Operations or a related function.
Strong hands-on administration experience with Marketo or HubSpot.
Strong understanding of demand generation, lifecycle marketing, campaign operations, and marketing funnel measurement.
Experience administering and operationalizing Salesforce CRM.
Experience building marketing operations in an enterprise SaaS environment.
A technical mindset and the ability to learn and use new technologies quickly.
Experience designing systems and processes for a rapidly growing company.
Familiarity with GDPR, CCPA/CPRA and how it impacts marketing.
Comfort working cross-functionally with Marketing, Sales, Product, Data, Engineering, and Operations.
An operator’s mindset: you build, troubleshoot, document, and improve.
Strong AI fluency and a practical instinct for using AI to increase leverage.
This is an in-office position (5 days/week) in San Francisco (walking distance to Caltrain)
","descriptionPlain":"ABOUT THE ROLE \n\n\n\nAs Marketing Operations Lead, you will be a founding member of our GTM Strategy & Operations team where you will own the buildout of the marketing operations function from the ground up.\n\nYou will own the systems, workflows, data, and operating infrastructure that enable marketing to scale. You will be the primary operations partner to field marketing, growth marketing, product marketing, and product-led growth. You will also own the evolution of marketing-related workflows in Factory’s own product.\n\nThis is a hands-on individual contributor role for a technical builder with the potential to evolve into a people manager role as our GTM scales. This role reports to the Head of GTM Strategy & Operations. This is an in-office role based in our San Francisco headquarters.\n\n\n\n\nWHAT YOU WILL DO AND ACHIEVE\n\n - Build and administer the marketing automation platform and other marketing technology stack.\n\n - Build scalable processes for campaign ops, lead management, lifecycle programs, attribution, etc.\n\n - Create clear documentation, governance, and measurement standards for the marketing ecosystem.\n\n - Own all the definitions and technical implementation of marketing-related data structures and metrics.\n\n - Build the operational foundation for product-led growth, including user journeys, lifecycle workflows, product signals, and marketing activation.\n\n - Translate business requirements into reliable automations, integrations, data flows, and processes that help marketing achieve its goals across brand awareness, pipeline generation, and growth.\n\n - Find novel ways to use Factory droids to streamline and scale marketing workflows.\n\n - Partner with the broader centralized GTM Strategy & Operations team while maintaining clear ownership of Marketing and PLG Operations.\n\n - Own privacy and compliance implementation for marketing (GDPR, CCPA/CPRA, etc.).\n\n - Design for scale while keeping the team lean, automated, and high leverage.\n\n\n\n\nQUALIFICATIONS\n\n - 5+ years of experience in Marketing Operations or a related function.\n\n - Strong hands-on administration experience with Marketo or HubSpot.\n\n - Strong understanding of demand generation, lifecycle marketing, campaign operations, and marketing funnel measurement.\n\n - Experience administering and operationalizing Salesforce CRM.\n\n - Experience building marketing operations in an enterprise SaaS environment.\n\n - A technical mindset and the ability to learn and use new technologies quickly.\n\n - Experience designing systems and processes for a rapidly growing company.\n\n - Familiarity with GDPR, CCPA/CPRA and how it impacts marketing.\n\n - Comfort working cross-functionally with Marketing, Sales, Product, Data, Engineering, and Operations.\n\n - An operator’s mindset: you build, troubleshoot, document, and improve.\n\n - Strong AI fluency and a practical instinct for using AI to increase leverage.\n\n\n\nThis is an in-office position (5 days/week) in San Francisco (walking distance to Caltrain)"},{"id":"386da2be-18ae-4105-aacc-a1bd6637517d","title":"Field Marketing, East","department":"Marketing","team":"Marketing","employmentType":"FullTime","location":"New York, NY","secondaryLocations":[],"publishedAt":"2026-06-01T20:25:27.750+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/factory/386da2be-18ae-4105-aacc-a1bd6637517d","applyUrl":"https://jobs.ashbyhq.com/factory/386da2be-18ae-4105-aacc-a1bd6637517d/application","descriptionHtml":"Factory is hiring a Field Marketing Manager to own our East region including New York, Boston, and Toronto. You'll partner closely with Enterprise and Mid-Market sales to turn dinners, roundtables, meetups, and strategic sponsorships into pipeline and closed revenue in your territory. ABM is at the heart of how we operate; every program you run will be tightly aligned to a target account list, informed by intent data, and measured by its impact on those accounts.
We're at an exciting moment at Factory. We're building the entire marketing team from the ground up, and this East hire will be one of the first field marketers at the company. If you've ever wanted to build a territory, define how we show up in your market, and shape the field motion for a fast-growing AI company from day one, this is that role.
Own field marketing for East. Drive end-to-end strategy, execution, and measurement of all field programs across the East region in lockstep with the Enterprise and Mid-Market sales teams covering your territory.
Run an account-based motion. Partner with sales on target account lists to prioritize where to invest, and design programs that surround and accelerate the accounts that matter most.
Build the regional calendar. Identify and prioritize the cities, accounts, and formats that will move the needle on pipeline and deal acceleration in your region.
Drive measurable pipeline. Own pipeline targets tied to field marketing in your region, and design pre-event, day-of, and post-event motions that maximize registration-to-attendance conversion and sales follow-up against your target account list.
Partner deeply with sales. Work hand-in-hand with AEs, SDRs, and sales leadership in your territory to build programs, targeted lists, and turn engagement into closed revenue.
Run the operation. Manage venues, speakers, sponsorships, vendors, and budgets end-to-end.
Show up where it counts. Travel to your events, run them on the ground, make real-time calls, and represent Factory in front of customers and prospects.
Bring the field back to the team. Surface insights from your region to inform campaign strategy, messaging, and product positioning across the broader marketing org.
Build scalable playbooks. Create repeatable systems for field programs that can be replicated across regions and segments as Factory scales.
Champion the Factory voice. Ensure every program reflects the clarity, vision, and ambition behind Factory's mission to bring autonomy to software engineering.
Experience at a high-growth startup or hyper-growth public technology company is required.
A proven track record of driving pipeline through field programs supporting Enterprise and Mid-Market sales.
Hands-on ABM experience. You've built and executed account-based field programs, you're comfortable using intent data to prioritize accounts, and you know how to align field tactics to a named-account strategy.
A go-getter mindset. You're hungry, self-motivated, creative and thrive in fast-paced, ambiguous environments. You don't wait to be told what to do - you see the gap, build the plan, and make it happen.
Strong project management skills with the ability to juggle multiple programs, cities, and stakeholders simultaneously.
A passion for developers, autonomy, and shaping how a new category is understood and adopted.
Comfort with the modern event and marketing tech stack (Salesforce, HubSpot, Luma).
AI-curious, genuinely. You're not using AI tools occasionally; you're rewiring how you work around them. You're faster, sharper, and more prolific because of it, and you bring that energy to how you prep, communicate, and execute. We want someone who sees AI (including Factory!) as a multiplier, not a shortcut.
The team is based in our New York office and works together in person five days a week. This role will require significant travel within the East region (up to 40%) for events and customer engagements.
","descriptionPlain":"ABOUT THE ROLE \n\n\n\nFactory is hiring a Field Marketing Manager to own our East region including New York, Boston, and Toronto. You'll partner closely with Enterprise and Mid-Market sales to turn dinners, roundtables, meetups, and strategic sponsorships into pipeline and closed revenue in your territory. ABM is at the heart of how we operate; every program you run will be tightly aligned to a target account list, informed by intent data, and measured by its impact on those accounts.\n\nWe're at an exciting moment at Factory. We're building the entire marketing team from the ground up, and this East hire will be one of the first field marketers at the company. If you've ever wanted to build a territory, define how we show up in your market, and shape the field motion for a fast-growing AI company from day one, this is that role.\n\n\n\n\nWHAT YOU WILL DO AND ACHIEVE\n\n - Own field marketing for East. Drive end-to-end strategy, execution, and measurement of all field programs across the East region in lockstep with the Enterprise and Mid-Market sales teams covering your territory.\n\n - Run an account-based motion. Partner with sales on target account lists to prioritize where to invest, and design programs that surround and accelerate the accounts that matter most.\n\n - Build the regional calendar. Identify and prioritize the cities, accounts, and formats that will move the needle on pipeline and deal acceleration in your region.\n\n - Drive measurable pipeline. Own pipeline targets tied to field marketing in your region, and design pre-event, day-of, and post-event motions that maximize registration-to-attendance conversion and sales follow-up against your target account list.\n\n - Partner deeply with sales. Work hand-in-hand with AEs, SDRs, and sales leadership in your territory to build programs, targeted lists, and turn engagement into closed revenue.\n\n - Run the operation. Manage venues, speakers, sponsorships, vendors, and budgets end-to-end.\n\n - Show up where it counts. Travel to your events, run them on the ground, make real-time calls, and represent Factory in front of customers and prospects.\n\n - Bring the field back to the team. Surface insights from your region to inform campaign strategy, messaging, and product positioning across the broader marketing org.\n\n - Build scalable playbooks. Create repeatable systems for field programs that can be replicated across regions and segments as Factory scales.\n\n - Champion the Factory voice. Ensure every program reflects the clarity, vision, and ambition behind Factory's mission to bring autonomy to software engineering.\n\n\n\n\nQUALIFICATIONS\n\n - Experience at a high-growth startup or hyper-growth public technology company is required.\n\n - A proven track record of driving pipeline through field programs supporting Enterprise and Mid-Market sales.\n\n - Hands-on ABM experience. You've built and executed account-based field programs, you're comfortable using intent data to prioritize accounts, and you know how to align field tactics to a named-account strategy.\n\n - A go-getter mindset. You're hungry, self-motivated, creative and thrive in fast-paced, ambiguous environments. You don't wait to be told what to do - you see the gap, build the plan, and make it happen.\n\n - Strong project management skills with the ability to juggle multiple programs, cities, and stakeholders simultaneously.\n\n - A passion for developers, autonomy, and shaping how a new category is understood and adopted.\n\n - Comfort with the modern event and marketing tech stack (Salesforce, HubSpot, Luma).\n\n - AI-curious, genuinely. You're not using AI tools occasionally; you're rewiring how you work around them. You're faster, sharper, and more prolific because of it, and you bring that energy to how you prep, communicate, and execute. We want someone who sees AI (including Factory!) as a multiplier, not a shortcut.\n\n\n\nThe team is based in our New York office and works together in person five days a week. This role will require significant travel within the East region (up to 40%) for events and customer engagements."},{"id":"8df73202-9c64-48ff-8ca7-3cabdf83850c","title":"Field Partner Sales Leader - North America East","department":"GTM","team":"GTM","employmentType":"FullTime","location":"New York, NY","secondaryLocations":[],"publishedAt":"2026-08-17T22:22:56.472+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/factory/8df73202-9c64-48ff-8ca7-3cabdf83850c","applyUrl":"https://jobs.ashbyhq.com/factory/8df73202-9c64-48ff-8ca7-3cabdf83850c/application","descriptionHtml":"
Factory is hiring a field partner sales leader to drive revenue with the field sales leaders and account executives of the cloud service providers (AWS, Azure, Google Cloud), the frontier AI labs (OpenAI, Anthropic, Google), and our ISV and SI partners. This role supports field sales and is primarily focused on North America / East territory. The leader will align with sales leaders and account executives, work to build the partner relationships at the account level that produce joint pipeline, and turn early-stage partnerships into repeatable co-sell.
The Near-Term Opportunity
Our near-term focus will be with the CSPs. We can show their field teams and their customers how Factory accelerates the migration of workloads to cloud infrastructure, which advances the customer's modernization goals and the cloud's committed consumption at the same time. That shared outcome is the wedge that gets us in front of cloud sellers and their accounts, and it extends naturally to the ISVs and SIs who deliver those migrations and the AI labs whose tokens are consumed.
How This Motion Builds
These are early-stage motions and partnerships. The sequence matters:
Make the connections. Get to the right field sales leaders and account executives inside the clouds, AI labs, ISVs, and SIs; earn a seat in their accounts.
Win lighthouses. Land a small number of joint, referenceable customer wins that prove the co-sell works in the field.
Quantify the benefit. Instrument and document the customer outcome and the partner value (migration acceleration, consumption driven, deal size) so the story is credible and repeatable.
Earn seller trust. Show individual AEs and their leaders that Factory makes their number easier, so co-sell becomes something they ask for.
Then scale. Once the motion is proven, expand it through field marketing, enablement, and formal partner programs.
Own field partner revenue. Drive partner-sourced and partner-influenced pipeline and bookings across clouds, AI labs, ISVs, and SIs in the territory.
Build seller-level relationships. Develop trusted relationships with partner field sales leaders and account executives, not just alliance managers, and get into joint account planning.
Land the CSP migration wedge. Work with cloud field teams to identify accounts where Factory accelerates workload migration, and co-sell those opportunities to close.
Run the co-sell in the field. Territory and account planning, joint calls, solution narratives, deal registration, and triangulated deals (Factory + cloud + lab + SI + ISV on the same account).
Quantify and package the win. Turn each lighthouse into a quantified proof point and a reusable co-sell play the partner's sellers can run.
Enable both sides. Enable Factory's sellers to co-sell by default, and equip partner sellers to position Factory to their customers.
Set up the scale path. Feed proven plays into field marketing, enablement, and partner programs; build the cadence, dashboards, and joint business reviews that sustain the motion.
Build the team. Hire field partner sellers as partner-sourced revenue justifies headcount.
8+ years in enterprise tech sales and alliances; 4+ carrying or driving partner-sourced revenue with CSPs, ISVs, or SIs, with senior field experience.
A track record co-selling in the field with cloud and partner account executives, not just managing alliance programs from a distance.
Deep credibility on cloud migration and modernization: you understand how workloads move to the cloud and how that maps to committed consumption and customer outcomes.
Comfortable in early-stage motions where the program doesn't exist yet: you can open doors, win lighthouses, and prove value before there's infrastructure to lean on.
Fluent enough in the AI ecosystem (AI lab models and platforms, agent ecosystems, token economics) to sell the joint value to technical and economic buyers.
A builder who runs the motion personally before earning headcount, and who can align Factory Sales, Product, Marketing, and partner field teams behind a shared account.
Preferred: time inside a hyperscaler, AI lab, ISV, or SI field or partner sales organization; direct involvement in cloud migration co-sell; existing relationships with cloud and partner field leaders in North America.
Location: North America / East
","descriptionPlain":"ABOUT THE ROLE \n\n\n\nFactory is hiring a field partner sales leader to drive revenue with the field sales leaders and account executives of the cloud service providers (AWS, Azure, Google Cloud), the frontier AI labs (OpenAI, Anthropic, Google), and our ISV and SI partners. This role supports field sales and is primarily focused on North America / East territory. The leader will align with sales leaders and account executives, work to build the partner relationships at the account level that produce joint pipeline, and turn early-stage partnerships into repeatable co-sell.\n\nThe Near-Term Opportunity\n\nOur near-term focus will be with the CSPs. We can show their field teams and their customers how Factory accelerates the migration of workloads to cloud infrastructure, which advances the customer's modernization goals and the cloud's committed consumption at the same time. That shared outcome is the wedge that gets us in front of cloud sellers and their accounts, and it extends naturally to the ISVs and SIs who deliver those migrations and the AI labs whose tokens are consumed.\n\nHow This Motion Builds\n\nThese are early-stage motions and partnerships. The sequence matters:\n\n - Make the connections. Get to the right field sales leaders and account executives inside the clouds, AI labs, ISVs, and SIs; earn a seat in their accounts.\n\n - Win lighthouses. Land a small number of joint, referenceable customer wins that prove the co-sell works in the field.\n\n - Quantify the benefit. Instrument and document the customer outcome and the partner value (migration acceleration, consumption driven, deal size) so the story is credible and repeatable.\n\n - Earn seller trust. Show individual AEs and their leaders that Factory makes their number easier, so co-sell becomes something they ask for.\n\n - Then scale. Once the motion is proven, expand it through field marketing, enablement, and formal partner programs.\n\n\n\n\nWHAT YOU WILL DO AND ACHIEVE\n\n - Own field partner revenue. Drive partner-sourced and partner-influenced pipeline and bookings across clouds, AI labs, ISVs, and SIs in the territory.\n\n - Build seller-level relationships. Develop trusted relationships with partner field sales leaders and account executives, not just alliance managers, and get into joint account planning.\n\n - Land the CSP migration wedge. Work with cloud field teams to identify accounts where Factory accelerates workload migration, and co-sell those opportunities to close.\n\n - Run the co-sell in the field. Territory and account planning, joint calls, solution narratives, deal registration, and triangulated deals (Factory + cloud + lab + SI + ISV on the same account).\n\n - Quantify and package the win. Turn each lighthouse into a quantified proof point and a reusable co-sell play the partner's sellers can run.\n\n - Enable both sides. Enable Factory's sellers to co-sell by default, and equip partner sellers to position Factory to their customers.\n\n - Set up the scale path. Feed proven plays into field marketing, enablement, and partner programs; build the cadence, dashboards, and joint business reviews that sustain the motion.\n\n - Build the team. Hire field partner sellers as partner-sourced revenue justifies headcount.\n\n\n\n\nQUALIFICATIONS\n\n\n\n - 8+ years in enterprise tech sales and alliances; 4+ carrying or driving partner-sourced revenue with CSPs, ISVs, or SIs, with senior field experience.\n\n - A track record co-selling in the field with cloud and partner account executives, not just managing alliance programs from a distance.\n\n - Deep credibility on cloud migration and modernization: you understand how workloads move to the cloud and how that maps to committed consumption and customer outcomes.\n\n - Comfortable in early-stage motions where the program doesn't exist yet: you can open doors, win lighthouses, and prove value before there's infrastructure to lean on.\n\n - Fluent enough in the AI ecosystem (AI lab models and platforms, agent ecosystems, token economics) to sell the joint value to technical and economic buyers.\n\n - A builder who runs the motion personally before earning headcount, and who can align Factory Sales, Product, Marketing, and partner field teams behind a shared account.\n\nPreferred: time inside a hyperscaler, AI lab, ISV, or SI field or partner sales organization; direct involvement in cloud migration co-sell; existing relationships with cloud and partner field leaders in North America.\n\n\n\n\n\nLocation: North America / East "},{"id":"31a1a071-6256-4f62-aea0-9616a822d531","title":"Member of Deployed Staff","department":"GTM","team":"GTM","employmentType":"FullTime","location":"San Francisco, CA","secondaryLocations":[{"location":"New York, NY","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}}},{"location":"London, UK","address":{"postalAddress":{"addressCountry":"United Kingdom","addressLocality":"London"}}}],"publishedAt":"2026-06-18T15:36:31.675+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"CA","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/factory/31a1a071-6256-4f62-aea0-9616a822d531","applyUrl":"https://jobs.ashbyhq.com/factory/31a1a071-6256-4f62-aea0-9616a822d531/application","descriptionHtml":"Factory is looking for a Member of Deployed Staff! Our customers come to us with a conviction that the future of their engineering organization is agent-native, and that the way they build software is about to fundamentally change. Deployed product manager's are responsible for turning that conviction into reality.
You own the post-sales journey for our most strategic accounts and lead their transformation: understanding how an enterprise builds software today, mapping where Factory belongs across their software development lifecycle, and driving the adoption that makes them both a power user of Factory and a stronger engineering organization. You will synthesize what the customer needs, what their engineers are motivated by, what the product can do, and where the impact is greatest, and then go make it happen.
Deployed product manager's are do-ers who immerse themselves in our customers' most intricate workflows, partner with customer teams and explore the data, and dive into the product landscape to enable us to scale. You operate like a technical product manager pointed at the customer: organized, analytical, and relentless about driving a deployment toward a solution. You will help build the playbook, influence the roadmap, and define what success looks like for enterprise engineering teams.
Own the technical relationship for your accounts from the moment a deal closes, partnering with the Account Executive and Solutions Engineer who landed them.
Immerse yourself in how each customer builds software, locate their biggest sources of friction, and design a deployment plan that transforms them into a software factory.
Get customers live as quickly as possible, then drive sustained adoption and consumption growth.
Work with executives and individual users, finding creative, high-leverage ways to ramp usage.
Build repeatable playbooks and automate the operational work, monitoring consumption and intervening early when usage dips or blockers arise.
Embed with our Engineering and Product teams to turn what you see in the field into native Factory capabilities.
An extraordinary ability to take on open-ended problems in unstructured environments and drive them to a result.
A strong technical foundation in the software development lifecycle and systems design. You must reason fluently about how enterprises build and ship software.
A product manager's mindset: organized, analytical, detail-oriented, and able to rally engineers and stakeholders toward a solution. Backgrounds that map well include technical product management at an engineering-led company, solutions architecture, technical consulting, or engineering experience paired with a genuine pull toward customers.
Sharp product intuition and real user empathy, with the credibility to work closely with engineers both at the customer and across our Product and Solutions Engineering teams.
A builder mindset. You are excited to help build the function, not just fill a seat, you are comfortable with ambiguity, and you move fast.
Experience in a high-growth startup environment where roles are fluid and ownership is high is desirable.
This is an in-office position (5 days/week) in San Francisco (walking distance to Caltrain)
","descriptionPlain":"ABOUT THE ROLE \n\n\n\nFactory is looking for a Member of Deployed Staff! Our customers come to us with a conviction that the future of their engineering organization is agent-native, and that the way they build software is about to fundamentally change. Deployed product manager's are responsible for turning that conviction into reality.\n\nYou own the post-sales journey for our most strategic accounts and lead their transformation: understanding how an enterprise builds software today, mapping where Factory belongs across their software development lifecycle, and driving the adoption that makes them both a power user of Factory and a stronger engineering organization. You will synthesize what the customer needs, what their engineers are motivated by, what the product can do, and where the impact is greatest, and then go make it happen.\n\nDeployed product manager's are do-ers who immerse themselves in our customers' most intricate workflows, partner with customer teams and explore the data, and dive into the product landscape to enable us to scale. You operate like a technical product manager pointed at the customer: organized, analytical, and relentless about driving a deployment toward a solution. You will help build the playbook, influence the roadmap, and define what success looks like for enterprise engineering teams.\n\n\n\n\nWHAT YOU WILL DO AND ACHIEVE\n\n - Own the technical relationship for your accounts from the moment a deal closes, partnering with the Account Executive and Solutions Engineer who landed them.\n\n - Immerse yourself in how each customer builds software, locate their biggest sources of friction, and design a deployment plan that transforms them into a software factory.\n\n - Get customers live as quickly as possible, then drive sustained adoption and consumption growth.\n\n - Work with executives and individual users, finding creative, high-leverage ways to ramp usage.\n\n - Build repeatable playbooks and automate the operational work, monitoring consumption and intervening early when usage dips or blockers arise.\n\n - Embed with our Engineering and Product teams to turn what you see in the field into native Factory capabilities.\n\n\n\n\nQUALIFICATIONS\n\n - An extraordinary ability to take on open-ended problems in unstructured environments and drive them to a result.\n\n - A strong technical foundation in the software development lifecycle and systems design. You must reason fluently about how enterprises build and ship software.\n\n - A product manager's mindset: organized, analytical, detail-oriented, and able to rally engineers and stakeholders toward a solution. Backgrounds that map well include technical product management at an engineering-led company, solutions architecture, technical consulting, or engineering experience paired with a genuine pull toward customers.\n\n - Sharp product intuition and real user empathy, with the credibility to work closely with engineers both at the customer and across our Product and Solutions Engineering teams.\n\n - A builder mindset. You are excited to help build the function, not just fill a seat, you are comfortable with ambiguity, and you move fast.\n\n - Experience in a high-growth startup environment where roles are fluid and ownership is high is desirable.\n\n\n\nThis is an in-office position (5 days/week) in San Francisco (walking distance to Caltrain)"},{"id":"800e4567-e641-405c-9cae-a3cc87522c98","title":"Regional Director, Mid-Market, SF","department":"GTM","team":"GTM","employmentType":"FullTime","location":"San Francisco, CA","secondaryLocations":[],"publishedAt":"2026-07-03T04:24:14.899+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"CA","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/factory/800e4567-e641-405c-9cae-a3cc87522c98","applyUrl":"https://jobs.ashbyhq.com/factory/800e4567-e641-405c-9cae-a3cc87522c98/application","descriptionHtml":"You will lead one of the pioneer Mid-Market sales teams from the front. You own a team of Account Executives selling to engineering organizations across the Americas, and you carry the number for the region. You will also anchor and help scale our San Francisco & New York City offices, hiring, ramping, and building the culture of the first and second GTM hubs.
You will lead a team of Mid-Market Account Executives who run technical, multi-stakeholder sales cycles into engineering organizations, selling Factory's Droids to CIOs, CTOs, engineering leaders, and procurement. This is a player-coach role for someone who has carried a bag, hit the number, and then built the team that does it repeatedly. You coach deals daily, run a tight forecast, and raise the bar on talent.
Own Mid-Market team revenue. Hit and exceed quarterly new-logo and expansion targets with the majority of reps hitting quota.
Lead a team of 6-8 Mid-Market AEs. Hire, onboard, ramp, coach, and performance-manage.
Coach end-to-end Mid-Market cycles: pipeline generation, technical evaluations and POCs, multi-stakeholder navigation across CIOs, CTOs, engineering leaders, and procurement, commercial negotiation, and close.
Run an accurate weekly forecast and a healthy, inspected pipeline. No surprises.
Help build/scale the playbook: refine the outbound motion, POC-to-close conversion, and the path from self-serve to enterprise.
Anchor the SF & NYC offices. Establish the in-person sales culture, rituals, and bar for the first and second hubs.
Partner with the CEO, Sales Engineering, Product, Engineering, Marketing, and RevOps to customize solutions, drive expansion and renewal, and compound pipeline.
Model the work. Get in deals, talk to engineering leaders, and stay fluent in how Factory creates value.
6+ years in B2B SaaS sales, with 2+ years leading a quota-carrying team as a first-line manager, ideally in Mid-Market with complex, multi-stakeholder cycles.
A track record of personally carrying and exceeding quota before moving into leadership.
Proven success selling technical products to engineering buyers (developer tools, DevOps, infrastructure, or platform software strongly preferred).
Experience building or scaling a team or office from an early stage. You have hired and ramped reps, not just inherited them.
Command of forecasting, pipeline inspection, and sales process. You run on data.
A coaching instinct and the technical aptitude to coach evaluations and demos for DevEx and engineering buyers. Your reps get better because of you.
Nice to Have
Experience selling AI or agentic products to technical buyers.
Early-stage or founding GTM experience (Series A/B).
An existing network among mid-market engineering leaders.
This is an in-office position (5 days/week) in San Francisco (walking distance to Caltrain)
","descriptionPlain":"ABOUT THE ROLE \n\n\n\nYou will lead one of the pioneer Mid-Market sales teams from the front. You own a team of Account Executives selling to engineering organizations across the Americas, and you carry the number for the region. You will also anchor and help scale our San Francisco & New York City offices, hiring, ramping, and building the culture of the first and second GTM hubs.\n\nYou will lead a team of Mid-Market Account Executives who run technical, multi-stakeholder sales cycles into engineering organizations, selling Factory's Droids to CIOs, CTOs, engineering leaders, and procurement. This is a player-coach role for someone who has carried a bag, hit the number, and then built the team that does it repeatedly. You coach deals daily, run a tight forecast, and raise the bar on talent.\n\n\n\n\n\nWHAT YOU WILL DO AND ACHIEVE\n\n - Own Mid-Market team revenue. Hit and exceed quarterly new-logo and expansion targets with the majority of reps hitting quota.\n\n - Lead a team of 6-8 Mid-Market AEs. Hire, onboard, ramp, coach, and performance-manage.\n\n - Coach end-to-end Mid-Market cycles: pipeline generation, technical evaluations and POCs, multi-stakeholder navigation across CIOs, CTOs, engineering leaders, and procurement, commercial negotiation, and close.\n\n - Run an accurate weekly forecast and a healthy, inspected pipeline. No surprises.\n\n - Help build/scale the playbook: refine the outbound motion, POC-to-close conversion, and the path from self-serve to enterprise.\n\n - Anchor the SF & NYC offices. Establish the in-person sales culture, rituals, and bar for the first and second hubs.\n\n - Partner with the CEO, Sales Engineering, Product, Engineering, Marketing, and RevOps to customize solutions, drive expansion and renewal, and compound pipeline.\n\n - Model the work. Get in deals, talk to engineering leaders, and stay fluent in how Factory creates value.\n\n\n\n\nQUALIFICATIONS\n\n - 6+ years in B2B SaaS sales, with 2+ years leading a quota-carrying team as a first-line manager, ideally in Mid-Market with complex, multi-stakeholder cycles.\n\n - A track record of personally carrying and exceeding quota before moving into leadership.\n\n - Proven success selling technical products to engineering buyers (developer tools, DevOps, infrastructure, or platform software strongly preferred).\n\n - Experience building or scaling a team or office from an early stage. You have hired and ramped reps, not just inherited them.\n\n - Command of forecasting, pipeline inspection, and sales process. You run on data.\n\n - A coaching instinct and the technical aptitude to coach evaluations and demos for DevEx and engineering buyers. Your reps get better because of you.\n\n\nNice to Have\n\n - Experience selling AI or agentic products to technical buyers.\n\n - Early-stage or founding GTM experience (Series A/B).\n\n - An existing network among mid-market engineering leaders.\n\n\n\nThis is an in-office position (5 days/week) in San Francisco (walking distance to Caltrain)"},{"id":"be7a5efa-a4c4-4cab-bfe1-3b44e61f2019","title":"Solutions Engineer, Mid-Market, NYC","department":"GTM","team":"GTM","employmentType":"FullTime","location":"New York, NY","secondaryLocations":[{"location":"San Francisco, CA","address":{"postalAddress":{"addressRegion":"CA","addressCountry":"United States","addressLocality":"San Francisco"}}}],"publishedAt":"2026-07-21T05:15:35.653+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/factory/be7a5efa-a4c4-4cab-bfe1-3b44e61f2019","applyUrl":"https://jobs.ashbyhq.com/factory/be7a5efa-a4c4-4cab-bfe1-3b44e61f2019/application","descriptionHtml":"Factory is hiring a Mid-Market Solutions Engineer with a strong software engineering foundation and a passion for customer success. Customer experience is paramount at Factory and reflects one of our core operating principles: Create Obsessed Customers. As a Mid-Market Solutions Engineer, you will partner with customer engineering teams from evaluation through adoption, helping them solve technical challenges and realize value from Factory. The role sits at the intersection of customers, engineering, product, and go-to-market.
Own the technical customer journey: Guide customers from pre-contract evaluation through pilot, onboarding, conversion, and continued adoption. Understand their goals, identify high-value use cases, and establish clear success criteria.
Lead technical onboarding and adoption: Run training and enablement sessions for developers, helping them integrate Factory into their workflows. Recommend relevant features and best practices based on each customer’s technical environment.
Diagnose technical issues: Investigate challenges across customer environments, repositories, integrations, and development workflows. Resolve issues directly or collaborate with engineering when deeper support is required.
Improve the customer experience: Identify recurring friction and build scalable processes, resources, and product improvements that benefit future customers.
Bachelor’s degree in Computer Science, Engineering, or a related technical field, plus 2-3 years of professional experience in software engineering, solutions engineering, technical consulting, implementation, or another customer-facing technical role.
Strong understanding of software development fundamentals, including source control, development environments, debugging, testing, and modern engineering workflows, with the ability to read and troubleshoot code across different languages, frameworks, and technology stacks.
Proven ability to identify, diagnose, and resolve complex technical issues in customer environments.
Strong analytical skills and the ability to turn product usage, customer feedback, and technical observations into actionable insights.
Excellent written and verbal communication skills, with the ability to explain technical concepts, build trusted customer relationships, and collaborate across engineering, product, sales, and customer success teams.
High learning velocity, strong ownership, and a proactive approach to solving problems in a fast-moving startup environment.
What Success Looks Like
Customers complete onboarding quickly and confidently, and developers incorporate Factory into their daily workflows.
Pilots have clear technical goals, measurable success criteria, and strong conversion paths.
Technical blockers are identified early and resolved efficiently.
Customer feedback reaches product and engineering teams in a clear, actionable form, leading to scalable improvements in the product and onboarding experience.
This is an in-office position, 5 days a week, based in NYC.
","descriptionPlain":"ABOUT THE ROLE \n\n\n\nFactory is hiring a Mid-Market Solutions Engineer with a strong software engineering foundation and a passion for customer success. Customer experience is paramount at Factory and reflects one of our core operating principles: Create Obsessed Customers. As a Mid-Market Solutions Engineer, you will partner with customer engineering teams from evaluation through adoption, helping them solve technical challenges and realize value from Factory. The role sits at the intersection of customers, engineering, product, and go-to-market.\n\n\n\n\nWHAT YOU WILL DO AND ACHIEVE\n\n - Own the technical customer journey: Guide customers from pre-contract evaluation through pilot, onboarding, conversion, and continued adoption. Understand their goals, identify high-value use cases, and establish clear success criteria.\n\n - Lead technical onboarding and adoption: Run training and enablement sessions for developers, helping them integrate Factory into their workflows. Recommend relevant features and best practices based on each customer’s technical environment.\n\n - Diagnose technical issues: Investigate challenges across customer environments, repositories, integrations, and development workflows. Resolve issues directly or collaborate with engineering when deeper support is required.\n\n - Improve the customer experience: Identify recurring friction and build scalable processes, resources, and product improvements that benefit future customers.\n \n \n\n\nQUALIFICATIONS\n\n - Bachelor’s degree in Computer Science, Engineering, or a related technical field, plus 2-3 years of professional experience in software engineering, solutions engineering, technical consulting, implementation, or another customer-facing technical role.\n\n - Strong understanding of software development fundamentals, including source control, development environments, debugging, testing, and modern engineering workflows, with the ability to read and troubleshoot code across different languages, frameworks, and technology stacks.\n\n - Proven ability to identify, diagnose, and resolve complex technical issues in customer environments.\n\n - Strong analytical skills and the ability to turn product usage, customer feedback, and technical observations into actionable insights.\n\n - Excellent written and verbal communication skills, with the ability to explain technical concepts, build trusted customer relationships, and collaborate across engineering, product, sales, and customer success teams.\n\n - High learning velocity, strong ownership, and a proactive approach to solving problems in a fast-moving startup environment.\n\nWhat Success Looks Like\n\n - Customers complete onboarding quickly and confidently, and developers incorporate Factory into their daily workflows.\n\n - Pilots have clear technical goals, measurable success criteria, and strong conversion paths.\n\n - Technical blockers are identified early and resolved efficiently.\n\n - Customer feedback reaches product and engineering teams in a clear, actionable form, leading to scalable improvements in the product and onboarding experience.\n\nThis is an in-office position, 5 days a week, based in NYC."},{"id":"62dc232f-34b7-4bc6-ab76-7b0d38e63e8d","title":"Recruiting Coordinator","department":"People","team":"People","employmentType":"FullTime","location":"San Francisco, CA","secondaryLocations":[],"publishedAt":"2026-08-03T17:27:34.314+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"CA","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/factory/62dc232f-34b7-4bc6-ab76-7b0d38e63e8d","applyUrl":"https://jobs.ashbyhq.com/factory/62dc232f-34b7-4bc6-ab76-7b0d38e63e8d/application","descriptionHtml":"As a Recruiting Coordinator at Factory, you'll be the person who makes candidates feel genuinely welcomed through every interaction, and the person our hiring teams rely on to keep everything running like clockwork. The ideal candidate will have strong organizational skills, a people-first mindset, and the ability to juggle multiple priorities in a fast-paced environment.
Own the full scheduling experience including interview coordination so every candidate and interviewer shows up informed, prepared, and on time.
Host candidates onsite and create a candidate experience that's warm, human, and memorable while adapting to different personalities and making everyone feel at home.
Keep candidates and hiring teams in the loop throughout the process with timely, warm, and clear communication.
Partner closely with recruiters, interviewers, and hiring managers to anticipate needs, solve problems in real time, and keep things moving.
Maintain applicant tracking system (ATS) data integrity.
1–2 years of experience in recruiting, HR, or coordination roles (internships and entry-level experience considered).
Strong organizational and time-management skills with attention to detail
Comfortable handling confidential information with discretion.
Comfort with applicant tracking systems and recruitment tools. Bonus: experience with Ashby is a plus.
Are highly skilled in tools like Google Calendar, Guide, Ashby, Slack, and Notion with demonstrated ability to handle high-volume tasks efficiently.
Use discretion when working with senior and executive level candidates.
This is an in-office position (5 days/week) in San Francisco (walking distance to Caltrain)
","descriptionPlain":"ABOUT THE ROLE \n\n\n\nAs a Recruiting Coordinator at Factory, you'll be the person who makes candidates feel genuinely welcomed through every interaction, and the person our hiring teams rely on to keep everything running like clockwork. The ideal candidate will have strong organizational skills, a people-first mindset, and the ability to juggle multiple priorities in a fast-paced environment.\n\n\n\n\nWHAT YOU WILL DO AND ACHIEVE\n\n - Own the full scheduling experience including interview coordination so every candidate and interviewer shows up informed, prepared, and on time.\n\n - Host candidates onsite and create a candidate experience that's warm, human, and memorable while adapting to different personalities and making everyone feel at home.\n\n - Keep candidates and hiring teams in the loop throughout the process with timely, warm, and clear communication.\n\n - Partner closely with recruiters, interviewers, and hiring managers to anticipate needs, solve problems in real time, and keep things moving.\n\n - Maintain applicant tracking system (ATS) data integrity.\n\n\n\n\nQUALIFICATIONS\n\n - 1–2 years of experience in recruiting, HR, or coordination roles (internships and entry-level experience considered).\n\n - Strong organizational and time-management skills with attention to detail\n\n - Comfortable handling confidential information with discretion.\n\n - Comfort with applicant tracking systems and recruitment tools. Bonus: experience with Ashby is a plus.\n\n - Are highly skilled in tools like Google Calendar, Guide, Ashby, Slack, and Notion with demonstrated ability to handle high-volume tasks efficiently.\n\n - Use discretion when working with senior and executive level candidates.\n\n\n\nThis is an in-office position (5 days/week) in San Francisco (walking distance to Caltrain)\n\n"},{"id":"87a00b0c-fc92-407d-b0cd-46a7ca31365e","title":"Senior HRBP","department":"People","team":"People","employmentType":"FullTime","location":"San Francisco, CA","secondaryLocations":[],"publishedAt":"2026-08-17T04:45:41.982+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"CA","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/factory/87a00b0c-fc92-407d-b0cd-46a7ca31365e","applyUrl":"https://jobs.ashbyhq.com/factory/87a00b0c-fc92-407d-b0cd-46a7ca31365e/application","descriptionHtml":"As Factory scales through hyper-growth off the back of our Series C, we are seeking a Founding HRBP to serve as a trusted partner to leaders across the org. This is a foundational role: you’ll provide hands-on partnership while helping build the HRBP function itself - the frameworks, playbooks, and practices that become its backbone as the company scales.
Strategic Partnership & Org Effectiveness
• Advise functional leaders on org design, workforce planning, and growth plans as the company scales.
• Own headcount planning and data integrity for your client groups
• Partner with leadership to build the playbooks and frameworks for org design, performance calibration, comp cycles, career ladders, headcount - that become the foundation for the HRBP function as it grows
Employee Relations & Coaching
• Serve as a trusted advisor on employee relations, exercising judgment on what’s a coaching moment, a policy issue, or an escalation
• Coach leaders and managers on performance, feedback, and people leadership, building trust and transparency
• Contribute to L&D, People Program, and Total Rewards initiatives.
Performance, Comp & Data
• Run performance reviews and the comp cycle for your client groups end to end - calibration, consistency, communication
• Bring a data- and metrics-driven approach - attrition, span of control, performance distribution to flag org risk before it becomes a retention problem
AI & Ways of Working
• Use AI tools, including Factory’s own product, as a core part of how you operate - dogfooding what we build
• Operate at both altitudes: build durable systems while running the day-to-day operational load, often in the same week
• 8+ years in HR, with a strong track record as an HRBP or People Partner in high-growth, fast-paced tech companies
• Strong business acumen - you understand how the company makes money and decisions well enough to be a credible partner to functional leaders
• Curious and a real problem solver - you work root causes instead of pattern-matching to the nearest existing policy
• Genuinely employee-focused - you build for the people using the systems you design
• Excellent interpersonal and communication skills; able to build trust at all levels of the company
• Comfortable operating in both strategic and hands-on capacities in a dynamic, fast-changing environment
• Experience partnering with Finance on headcount planning and compensation strategy
This is an in-office position (5 days/week) in San Francisco (walking distance to Caltrain)
","descriptionPlain":"ABOUT THE ROLE \n\n\n\nAs Factory scales through hyper-growth off the back of our Series C, we are seeking a Founding HRBP to serve as a trusted partner to leaders across the org. This is a foundational role: you’ll provide hands-on partnership while helping build the HRBP function itself - the frameworks, playbooks, and practices that become its backbone as the company scales.\n\n\n\n\nWHAT YOU WILL DO AND ACHIEVE\n\n\n\nStrategic Partnership & Org Effectiveness\n• Advise functional leaders on org design, workforce planning, and growth plans as the company scales.\n• Own headcount planning and data integrity for your client groups\n• Partner with leadership to build the playbooks and frameworks for org design, performance calibration, comp cycles, career ladders, headcount - that become the foundation for the HRBP function as it grows\n\nEmployee Relations & Coaching\n• Serve as a trusted advisor on employee relations, exercising judgment on what’s a coaching moment, a policy issue, or an escalation\n• Coach leaders and managers on performance, feedback, and people leadership, building trust and transparency\n\n• Contribute to L&D, People Program, and Total Rewards initiatives.\n\nPerformance, Comp & Data\n• Run performance reviews and the comp cycle for your client groups end to end - calibration, consistency, communication\n• Bring a data- and metrics-driven approach - attrition, span of control, performance distribution to flag org risk before it becomes a retention problem\n\nAI & Ways of Working\n• Use AI tools, including Factory’s own product, as a core part of how you operate - dogfooding what we build\n• Operate at both altitudes: build durable systems while running the day-to-day operational load, often in the same week\n\n\n\n\nQUALIFICATIONS \n\n\n• 8+ years in HR, with a strong track record as an HRBP or People Partner in high-growth, fast-paced tech companies\n• Strong business acumen - you understand how the company makes money and decisions well enough to be a credible partner to functional leaders\n• Curious and a real problem solver - you work root causes instead of pattern-matching to the nearest existing policy\n• Genuinely employee-focused - you build for the people using the systems you design\n• Excellent interpersonal and communication skills; able to build trust at all levels of the company\n• Comfortable operating in both strategic and hands-on capacities in a dynamic, fast-changing environment\n• Experience partnering with Finance on headcount planning and compensation strategy\n\n\n\nThis is an in-office position (5 days/week) in San Francisco (walking distance to Caltrain)"},{"id":"f762e9db-15c8-48c5-ac66-029540fe15f1","title":"Revenue Accounting Lead","department":"Finance","team":"Finance","employmentType":"FullTime","location":"San Francisco, CA","secondaryLocations":[],"publishedAt":"2026-08-21T00:56:10.308+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"CA","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/factory/f762e9db-15c8-48c5-ac66-029540fe15f1","applyUrl":"https://jobs.ashbyhq.com/factory/f762e9db-15c8-48c5-ac66-029540fe15f1/application","descriptionHtml":"Factory is looking for a Revenue Accountant to own revenue recognition and the revenue close as the company scales. This is a foundational role on our accounting team, partnering closely with Accounting, Strategic Finance, and Revenue Operations. You will own ASC 606 revenue recognition across our subscription, committed-use, and usage-based (consumption) billing models, and build the systems, schedules, and controls that make revenue accurate, auditable, and automated.
Own revenue recognition under ASC 606 across subscription, committed-use, and usage-based / consumption contracts.
Run the monthly and quarterly revenue close, including deferred revenue, unbilled and accrued revenue, and contract asset / liability schedules.
Review customer contracts to determine performance obligations, standalone selling price allocations, and revenue treatment.
Own billing operations in our billing platform (Orb) — invoicing, credits, commit drawdowns, and usage true-ups.
Manage accounts receivable, cash application, and collections in partnership with the broader finance team.
Own AR reconciliations and aging analysis, and drive collections.
Perform month-end flux and variance analysis on revenue and AR balances, and build AR and collections metrics (DSO, aging) for management reporting.
Develop and document revenue policies, internal controls, and repeatable close procedures.
Support audit and diligence requests related to revenue, and drive audit readiness.
Coordinate sales tax and VAT treatment.
Leverage AI and automation across the revenue workflow — from contract review, to revenue recognition, to reconciliations and reporting.
4-7+ years of progressive revenue accounting experience.
Deep technical knowledge of US GAAP revenue recognition (ASC 606).
Experience with subscription and usage-based / consumption billing models.
Hands-on experience with billing and ERP systems (e.g., Orb, Stripe, NetSuite).
Strong reconciliation skills and advanced Excel.
Highly organized and detail-oriented, with the ability to own processes end-to-end.
Able to operate independently in a fast-paced, lean environment.
Experience applying LLMs and AI automation to finance and accounting workflows.
Strong candidates may also have
CPA.
Big 4 audit or assurance background.
In-house experience at a high-growth SaaS or technology company.
Familiarity with SaaS metrics and bookings-to-revenue reconciliation.
International / indirect tax (sales tax, VAT) exposure.
This is an in-office position (5 days/week) in San Francisco (walking distance to Caltrain)
","descriptionPlain":"ABOUT THE ROLE \n\n\n\nFactory is looking for a Revenue Accountant to own revenue recognition and the revenue close as the company scales. This is a foundational role on our accounting team, partnering closely with Accounting, Strategic Finance, and Revenue Operations. You will own ASC 606 revenue recognition across our subscription, committed-use, and usage-based (consumption) billing models, and build the systems, schedules, and controls that make revenue accurate, auditable, and automated.\n\n\n\n\nWHAT YOU WILL DO AND ACHIEVE\n\n - Own revenue recognition under ASC 606 across subscription, committed-use, and usage-based / consumption contracts.\n\n - Run the monthly and quarterly revenue close, including deferred revenue, unbilled and accrued revenue, and contract asset / liability schedules.\n\n - Review customer contracts to determine performance obligations, standalone selling price allocations, and revenue treatment.\n\n - Own billing operations in our billing platform (Orb) — invoicing, credits, commit drawdowns, and usage true-ups.\n\n - Manage accounts receivable, cash application, and collections in partnership with the broader finance team.\n\n - Own AR reconciliations and aging analysis, and drive collections.\n\n - Perform month-end flux and variance analysis on revenue and AR balances, and build AR and collections metrics (DSO, aging) for management reporting.\n\n - Develop and document revenue policies, internal controls, and repeatable close procedures.\n\n - Support audit and diligence requests related to revenue, and drive audit readiness.\n\n - Coordinate sales tax and VAT treatment.\n\n - Leverage AI and automation across the revenue workflow — from contract review, to revenue recognition, to reconciliations and reporting.\n\n\n\n\nQUALIFICATIONS\n\n\n\n - 4-7+ years of progressive revenue accounting experience.\n\n - Deep technical knowledge of US GAAP revenue recognition (ASC 606).\n\n - Experience with subscription and usage-based / consumption billing models.\n\n - Hands-on experience with billing and ERP systems (e.g., Orb, Stripe, NetSuite).\n\n - Strong reconciliation skills and advanced Excel.\n\n - Highly organized and detail-oriented, with the ability to own processes end-to-end.\n\n - Able to operate independently in a fast-paced, lean environment.\n\n - Experience applying LLMs and AI automation to finance and accounting workflows.\n\nStrong candidates may also have\n\n - CPA.\n\n - Big 4 audit or assurance background.\n\n - In-house experience at a high-growth SaaS or technology company.\n\n - Familiarity with SaaS metrics and bookings-to-revenue reconciliation.\n\n - International / indirect tax (sales tax, VAT) exposure.\n\n\n\nThis is an in-office position (5 days/week) in San Francisco (walking distance to Caltrain)"},{"id":"a0733973-d966-4331-87c2-319b2fc8f1e7","title":"Partner Enablement Manager","department":"Partnerships","team":"Partnerships","employmentType":"FullTime","location":"San Francisco, CA","secondaryLocations":[],"publishedAt":"2026-08-20T00:03:26.878+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"CA","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/factory/a0733973-d966-4331-87c2-319b2fc8f1e7","applyUrl":"https://jobs.ashbyhq.com/factory/a0733973-d966-4331-87c2-319b2fc8f1e7/application","descriptionHtml":"As Factory builds its Partnerships function, we need a strong enablement foundation to help system integrators, cloud providers, AI technology partners, and others understand, position, sell, and implement Factory.
You will build and scale the programs, content, training, certifications, and operating processes that enable partners to bring Factory to market. Working across every function at Factory, you’ll align internal and external stakeholders, and turn complex products into clear, repeatable partner experiences.
This role is for a sharp communicator and operator who thrives in ambiguity, switches context fast, and builds structure at high velocity. You are comfortable working with senior enterprise and product leaders, managing competing priorities, and driving partner enablement from initial readiness through execution and expansion.
Coauthor and execute Factory’s partner enablement strategy.
Assess partner and internal stakeholder needs to identify knowledge, skill, and performance gaps.
Design tailored enablement programs for system integrators, cloud providers, technology partners, and referral partners.
Enable partner sales and technical audiences, including presales, architects, consultants, and implementation teams.
Build scalable onboarding and certification programs that validate sales, technical, and delivery readiness.
Develop a blended learning model that includes live training, self-paced content, workshops, office hours, and guided learning paths.
Equip partners to clearly articulate Factory’s value proposition, ideal customer profile, use cases, and differentiation.
Create partner-facing resources such as pitch decks, demo guides, battlecards, solution briefs, competitive materials, guided walkthroughs, and implementation playbooks.
Gather feedback from partners and internal teams to continuously improve enablement programs.
Measure effectiveness through partner activation, training completion, certification, pipeline contribution, revenue influence, and partner satisfaction.
Support partner launches, business reviews, events, and other strategic initiatives.
Advocate for partner needs while staying aligned with Factory’s product, commercial, and customer priorities.
4+ years of experience in partner enablement, sales enablement, channel programs, solutions consulting, customer education, or a related field.
Proven ability to design, deliver, and measure effective enablement programs.
Experience enabling enterprise partners, including system integrators, cloud providers, technology partners, or consulting organizations.
Experience supporting both sales enablement and technical or presales enablement.
Familiarity with instructional design principles and experience creating on-demand learning content, guided walkthroughs, or LMS modules.
Demonstrated ability to build training, onboarding, and certification programs.
Strong facilitation and presentation skills for audiences ranging from practitioners to executives.
Excellent written and verbal communication skills, with the ability to distill complex technical concepts into clear, compelling content.
Strong cross-functional operating skills and experience working with Sales, Partnerships, Product, Engineering, Marketing, and Customer Success.
Exceptional attention to detail, organization, and project management skills.
Data-driven approach to measuring program effectiveness and improving partner outcomes.
Self-directed, adaptable, and comfortable operating in a fast-moving environment with evolving priorities.
Experience with developer tools, enterprise software, cloud platforms, AI products, or software engineering workflows is preferred.
Experience at a high-growth or early-stage company is a plus.
This is an in-office position (5 days/week) in San Francisco (walking distance to Caltrain)
","descriptionPlain":"ABOUT THE ROLE \n\n\n\nAs Factory builds its Partnerships function, we need a strong enablement foundation to help system integrators, cloud providers, AI technology partners, and others understand, position, sell, and implement Factory.\n\nYou will build and scale the programs, content, training, certifications, and operating processes that enable partners to bring Factory to market. Working across every function at Factory, you’ll align internal and external stakeholders, and turn complex products into clear, repeatable partner experiences.\n\nThis role is for a sharp communicator and operator who thrives in ambiguity, switches context fast, and builds structure at high velocity. You are comfortable working with senior enterprise and product leaders, managing competing priorities, and driving partner enablement from initial readiness through execution and expansion.\n\n\n\n\nWHAT YOU WILL DO AND ACHIEVE\n\n - Coauthor and execute Factory’s partner enablement strategy.\n\n - Assess partner and internal stakeholder needs to identify knowledge, skill, and performance gaps.\n\n - Design tailored enablement programs for system integrators, cloud providers, technology partners, and referral partners.\n\n - Enable partner sales and technical audiences, including presales, architects, consultants, and implementation teams.\n\n - Build scalable onboarding and certification programs that validate sales, technical, and delivery readiness.\n\n - Develop a blended learning model that includes live training, self-paced content, workshops, office hours, and guided learning paths.\n\n - Equip partners to clearly articulate Factory’s value proposition, ideal customer profile, use cases, and differentiation.\n\n - Create partner-facing resources such as pitch decks, demo guides, battlecards, solution briefs, competitive materials, guided walkthroughs, and implementation playbooks.\n\n - Gather feedback from partners and internal teams to continuously improve enablement programs.\n\n - Measure effectiveness through partner activation, training completion, certification, pipeline contribution, revenue influence, and partner satisfaction.\n\n - Support partner launches, business reviews, events, and other strategic initiatives.\n\n - Advocate for partner needs while staying aligned with Factory’s product, commercial, and customer priorities.\n\n\n\n\nQUALIFICATIONS\n\n\n\n - 4+ years of experience in partner enablement, sales enablement, channel programs, solutions consulting, customer education, or a related field.\n\n - Proven ability to design, deliver, and measure effective enablement programs.\n\n - Experience enabling enterprise partners, including system integrators, cloud providers, technology partners, or consulting organizations.\n\n - Experience supporting both sales enablement and technical or presales enablement.\n\n - Familiarity with instructional design principles and experience creating on-demand learning content, guided walkthroughs, or LMS modules.\n\n - Demonstrated ability to build training, onboarding, and certification programs.\n\n - Strong facilitation and presentation skills for audiences ranging from practitioners to executives.\n\n - Excellent written and verbal communication skills, with the ability to distill complex technical concepts into clear, compelling content.\n\n - Strong cross-functional operating skills and experience working with Sales, Partnerships, Product, Engineering, Marketing, and Customer Success.\n\n - Exceptional attention to detail, organization, and project management skills.\n\n - Data-driven approach to measuring program effectiveness and improving partner outcomes.\n\n - Self-directed, adaptable, and comfortable operating in a fast-moving environment with evolving priorities.\n\n - Experience with developer tools, enterprise software, cloud platforms, AI products, or software engineering workflows is preferred.\n\n - Experience at a high-growth or early-stage company is a plus.\n\n\n\nThis is an in-office position (5 days/week) in San Francisco (walking distance to Caltrain)"},{"id":"0be78b22-dba4-4614-8092-25df75cc73e2","title":"Deal Desk Lead","department":"Operations","team":"Operations","employmentType":"FullTime","location":"San Francisco, CA","secondaryLocations":[],"publishedAt":"2026-08-19T17:24:46.810+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"CA","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/factory/0be78b22-dba4-4614-8092-25df75cc73e2","applyUrl":"https://jobs.ashbyhq.com/factory/0be78b22-dba4-4614-8092-25df75cc73e2/application","descriptionHtml":"As Deal Desk Lead, you will be a founding member of our GTM Strategy & Operations team where you will own the buildout of our deal operations and deal desk functions from the ground up.
You will own all systems, workflows, and day-to-day operations for quoting, pricing, deal terms approvals, custom deal structures, and deal bookings. You will work closely with Sales, Partnerships, Finance, and Legal stakeholders to make sure that the process of structuring, configuring, approving, and booking deals is frictionless and optimized for deal velocity and value maximization.
This is a hands-on individual contributor role that has potential to evolve into a people manager role as our GTM scales. This role reports to the Head of GTM Strategy & Operations. This is an in-office role based in our San Francisco headquarters.
Design, manage, and consistently improve all quote-to-booking processes and tooling.
Be the primary business and technical owner for the Salesforce Revenue Cloud CPQ instance.
Own the integrity of all bookings data in CRM/CPQ (Opportunities, Opportunity Products, Quotes, Quote Lines, Assets, Subscriptions, etc.).
Review deals for booking readiness, resolve discrepancies, and ensure approved commercial terms are accurately reflected across CRM and CPQ.
Partner with Sales Leadership, Finance, and Legal to establish clear frameworks for pricing, deal terms review, approvals, and contract review.
Guide the Sales team toward deal structures that increase velocity and maximize value.
Find novel ways to use Factory droids to streamline quote-to-booking processes.
5+ years of experience in Deal Desk, Revenue Operations, Sales Operations, or a related function.
Strong hands-on experience administering Salesforce Revenue Cloud or a comparable CPQ platform.
Deep understanding of quote-to-booking processes, including quoting, pricing, approvals, contracting, and booking.
Strong understanding of SaaS pricing, discounting, commercial terms, and contract structures.
Experience supporting complex and non-standard deals in an enterprise SaaS environment.
A technical mindset and the ability to build, troubleshoot, and improve systems, workflows, automations, and integrations.
Exceptional attention to detail and a willingness to work directly at the record level to identify and resolve discrepancies.
Experience working cross-functionally with Sales, Finance, Legal, Data, and Operations.
Experience designing systems and processes for a rapidly growing company.
Strong AI fluency and a practical instinct for using AI to increase leverage.
This is an in-office position (5 days/week) in San Francisco (walking distance to Caltrain)
","descriptionPlain":"ABOUT THE ROLE \n\n\n\nAs Deal Desk Lead, you will be a founding member of our GTM Strategy & Operations team where you will own the buildout of our deal operations and deal desk functions from the ground up.\n\nYou will own all systems, workflows, and day-to-day operations for quoting, pricing, deal terms approvals, custom deal structures, and deal bookings. You will work closely with Sales, Partnerships, Finance, and Legal stakeholders to make sure that the process of structuring, configuring, approving, and booking deals is frictionless and optimized for deal velocity and value maximization.\n\nThis is a hands-on individual contributor role that has potential to evolve into a people manager role as our GTM scales. This role reports to the Head of GTM Strategy & Operations. This is an in-office role based in our San Francisco headquarters.\n\n\n\n\nWHAT YOU WILL DO AND ACHIEVE\n\n - Design, manage, and consistently improve all quote-to-booking processes and tooling.\n\n - Be the primary business and technical owner for the Salesforce Revenue Cloud CPQ instance.\n\n - Own the integrity of all bookings data in CRM/CPQ (Opportunities, Opportunity Products, Quotes, Quote Lines, Assets, Subscriptions, etc.).\n\n - Review deals for booking readiness, resolve discrepancies, and ensure approved commercial terms are accurately reflected across CRM and CPQ.\n\n - Partner with Sales Leadership, Finance, and Legal to establish clear frameworks for pricing, deal terms review, approvals, and contract review.\n\n - Guide the Sales team toward deal structures that increase velocity and maximize value.\n\n - Find novel ways to use Factory droids to streamline quote-to-booking processes.\n\n\n\n\nQUALIFICATIONS\n\n - 5+ years of experience in Deal Desk, Revenue Operations, Sales Operations, or a related function.\n\n - Strong hands-on experience administering Salesforce Revenue Cloud or a comparable CPQ platform.\n\n - Deep understanding of quote-to-booking processes, including quoting, pricing, approvals, contracting, and booking.\n\n - Strong understanding of SaaS pricing, discounting, commercial terms, and contract structures.\n\n - Experience supporting complex and non-standard deals in an enterprise SaaS environment.\n\n - A technical mindset and the ability to build, troubleshoot, and improve systems, workflows, automations, and integrations.\n\n - Exceptional attention to detail and a willingness to work directly at the record level to identify and resolve discrepancies.\n\n - Experience working cross-functionally with Sales, Finance, Legal, Data, and Operations.\n\n - Experience designing systems and processes for a rapidly growing company.\n\n - Strong AI fluency and a practical instinct for using AI to increase leverage.\n\n\n\nThis is an in-office position (5 days/week) in San Francisco (walking distance to Caltrain)"},{"id":"eb08e5d4-d6c4-4339-8800-cbb84e77e89d","title":"Field Partner Sales Leader, US - Central/West","department":"GTM","team":"GTM","employmentType":"FullTime","location":"Central region ","secondaryLocations":[],"publishedAt":"2026-08-17T22:21:23.419+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressRegion":"TX","addressCountry":"United States","addressLocality":"Austin"}},"jobUrl":"https://jobs.ashbyhq.com/factory/eb08e5d4-d6c4-4339-8800-cbb84e77e89d","applyUrl":"https://jobs.ashbyhq.com/factory/eb08e5d4-d6c4-4339-8800-cbb84e77e89d/application","descriptionHtml":"
Factory is hiring a field partner sales leader to drive revenue with the field sales leaders and account executives of the cloud service providers (AWS, Azure, Google Cloud), the frontier AI labs (OpenAI, Anthropic, Google), and our ISV and SI partners. This role supports field sales and is primarily focused on North America / East territory. The leader will align with sales leaders and account executives, work to build the partner relationships at the account level that produce joint pipeline, and turn early-stage partnerships into repeatable co-sell.
The Near-Term Opportunity
Our near-term focus will be with the CSPs. We can show their field teams and their customers how Factory accelerates the migration of workloads to cloud infrastructure, which advances the customer's modernization goals and the cloud's committed consumption at the same time. That shared outcome is the wedge that gets us in front of cloud sellers and their accounts, and it extends naturally to the ISVs and SIs who deliver those migrations and the AI labs whose tokens are consumed.
How This Motion Builds
These are early-stage motions and partnerships. The sequence matters:
Make the connections. Get to the right field sales leaders and account executives inside the clouds, AI labs, ISVs, and SIs; earn a seat in their accounts.
Win lighthouses. Land a small number of joint, referenceable customer wins that prove the co-sell works in the field.
Quantify the benefit. Instrument and document the customer outcome and the partner value (migration acceleration, consumption driven, deal size) so the story is credible and repeatable.
Earn seller trust. Show individual AEs and their leaders that Factory makes their number easier, so co-sell becomes something they ask for.
Then scale. Once the motion is proven, expand it through field marketing, enablement, and formal partner programs.
Own field partner revenue. Drive partner-sourced and partner-influenced pipeline and bookings across clouds, AI labs, ISVs, and SIs in the territory.
Build seller-level relationships. Develop trusted relationships with partner field sales leaders and account executives, not just alliance managers, and get into joint account planning.
Land the CSP migration wedge. Work with cloud field teams to identify accounts where Factory accelerates workload migration, and co-sell those opportunities to close.
Run the co-sell in the field. Territory and account planning, joint calls, solution narratives, deal registration, and triangulated deals (Factory + cloud + lab + SI + ISV on the same account).
Quantify and package the win. Turn each lighthouse into a quantified proof point and a reusable co-sell play the partner's sellers can run.
Enable both sides. Enable Factory's sellers to co-sell by default, and equip partner sellers to position Factory to their customers.
Set up the scale path. Feed proven plays into field marketing, enablement, and partner programs; build the cadence, dashboards, and joint business reviews that sustain the motion.
Build the team. Hire field partner sellers as partner-sourced revenue justifies headcount.
8+ years in enterprise tech sales and alliances; 4+ carrying or driving partner-sourced revenue with CSPs, ISVs, or SIs, with senior field experience.
A track record co-selling in the field with cloud and partner account executives, not just managing alliance programs from a distance.
Deep credibility on cloud migration and modernization: you understand how workloads move to the cloud and how that maps to committed consumption and customer outcomes.
Comfortable in early-stage motions where the program doesn't exist yet: you can open doors, win lighthouses, and prove value before there's infrastructure to lean on.
Fluent enough in the AI ecosystem (AI lab models and platforms, agent ecosystems, token economics) to sell the joint value to technical and economic buyers.
A builder who runs the motion personally before earning headcount, and who can align Factory Sales, Product, Marketing, and partner field teams behind a shared account.
Preferred: time inside a hyperscaler, AI lab, ISV, or SI field or partner sales organization; direct involvement in cloud migration co-sell; existing relationships with cloud and partner field leaders in North America.
Location: US, Central / West
","descriptionPlain":"ABOUT THE ROLE \n\n\nFactory is hiring a field partner sales leader to drive revenue with the field sales leaders and account executives of the cloud service providers (AWS, Azure, Google Cloud), the frontier AI labs (OpenAI, Anthropic, Google), and our ISV and SI partners. This role supports field sales and is primarily focused on North America / East territory. The leader will align with sales leaders and account executives, work to build the partner relationships at the account level that produce joint pipeline, and turn early-stage partnerships into repeatable co-sell.\n\nThe Near-Term Opportunity\n\nOur near-term focus will be with the CSPs. We can show their field teams and their customers how Factory accelerates the migration of workloads to cloud infrastructure, which advances the customer's modernization goals and the cloud's committed consumption at the same time. That shared outcome is the wedge that gets us in front of cloud sellers and their accounts, and it extends naturally to the ISVs and SIs who deliver those migrations and the AI labs whose tokens are consumed.\n\nHow This Motion Builds\n\nThese are early-stage motions and partnerships. The sequence matters:\n\n - Make the connections. Get to the right field sales leaders and account executives inside the clouds, AI labs, ISVs, and SIs; earn a seat in their accounts.\n\n - Win lighthouses. Land a small number of joint, referenceable customer wins that prove the co-sell works in the field.\n\n - Quantify the benefit. Instrument and document the customer outcome and the partner value (migration acceleration, consumption driven, deal size) so the story is credible and repeatable.\n\n - Earn seller trust. Show individual AEs and their leaders that Factory makes their number easier, so co-sell becomes something they ask for.\n\n - Then scale. Once the motion is proven, expand it through field marketing, enablement, and formal partner programs.\n\n \n\n\nWHAT YOU WILL DO AND ACHIEVE\n\n - Own field partner revenue. Drive partner-sourced and partner-influenced pipeline and bookings across clouds, AI labs, ISVs, and SIs in the territory.\n\n - Build seller-level relationships. Develop trusted relationships with partner field sales leaders and account executives, not just alliance managers, and get into joint account planning.\n\n - Land the CSP migration wedge. Work with cloud field teams to identify accounts where Factory accelerates workload migration, and co-sell those opportunities to close.\n\n - Run the co-sell in the field. Territory and account planning, joint calls, solution narratives, deal registration, and triangulated deals (Factory + cloud + lab + SI + ISV on the same account).\n\n - Quantify and package the win. Turn each lighthouse into a quantified proof point and a reusable co-sell play the partner's sellers can run.\n\n - Enable both sides. Enable Factory's sellers to co-sell by default, and equip partner sellers to position Factory to their customers.\n\n - Set up the scale path. Feed proven plays into field marketing, enablement, and partner programs; build the cadence, dashboards, and joint business reviews that sustain the motion.\n\n - Build the team. Hire field partner sellers as partner-sourced revenue justifies headcount.\n\n \n\n\nQUALIFICATIONS\n\n \n\n - 8+ years in enterprise tech sales and alliances; 4+ carrying or driving partner-sourced revenue with CSPs, ISVs, or SIs, with senior field experience.\n\n - A track record co-selling in the field with cloud and partner account executives, not just managing alliance programs from a distance.\n\n - Deep credibility on cloud migration and modernization: you understand how workloads move to the cloud and how that maps to committed consumption and customer outcomes.\n\n - Comfortable in early-stage motions where the program doesn't exist yet: you can open doors, win lighthouses, and prove value before there's infrastructure to lean on.\n\n - Fluent enough in the AI ecosystem (AI lab models and platforms, agent ecosystems, token economics) to sell the joint value to technical and economic buyers.\n\n - A builder who runs the motion personally before earning headcount, and who can align Factory Sales, Product, Marketing, and partner field teams behind a shared account.\n\nPreferred: time inside a hyperscaler, AI lab, ISV, or SI field or partner sales organization; direct involvement in cloud migration co-sell; existing relationships with cloud and partner field leaders in North America.\n\n \n \n\nLocation: US, Central / West "},{"id":"4fee6050-ebaa-45cb-a777-a9c2f1bf8d02","title":"Technical Support Engineer - Remote EMEA","department":"Operations","team":"Operations","employmentType":"FullTime","location":"London, UK","secondaryLocations":[],"publishedAt":"2026-08-24T19:12:33.447+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/factory/4fee6050-ebaa-45cb-a777-a9c2f1bf8d02","applyUrl":"https://jobs.ashbyhq.com/factory/4fee6050-ebaa-45cb-a777-a9c2f1bf8d02/application","descriptionHtml":"Factory is bringing autonomy to software engineering. We are looking for a Technical Support Engineer to ensure customers get maximum value from our developer‑centric platform. This position sits at the intersection of customer success, product management and engineering. You will partner with customers to resolve architecture, performance and operational challenges and contribute to internal tools that improve our product’s scalability. As with all Factory roles, you will help shape how we build and deliver autonomous software and will work closely with our leadership and technical teams to ensure operational excellence as we scale.
Solve complex customer challenges. Work alongside our customers to address technical issues in architecture, performance, recovery and security – becoming an expert resource on best practices for running Factory’s platform.
Serve as an advocate for customers. Interface with product management and engineering teams to represent customer needs and ensure that feedback informs our product.
Develop tools and diagnostics. Contribute to internal projects such as software tools for performance benchmarking, diagnostics and automation, and help shape playbooks for deployment and operational excellence.
Collaborate cross‑functionally. Partner with customer success, growth, and engineering to design scalable processes and dashboards that drive data‑informed decisions.
We consider all candidates with an eye for those who are self‑taught, insatiably curious and multi‑faceted. Ideal candidates should have strong technical experience in one or more of the following areas:
Programming: proficiency in one or more modern languages such as Python, Go, Java, C++, or JavaScript/Node.js.
Operational experience: experience administering large-scale production environments, including hardware, operating systems, networks (firewalls/load balancers), and cloud platforms like AWS, Azure, or Google Cloud.
Excellent written and verbal communication skills.
A genuine desire to help people and advocate for customer success.
A strong diagnostic instinct—the ability to investigate and solve problems calmly and effectively in real time.
A capacity to rapidly learn new technical skills and adapt to emerging technologies.
Strong teamwork skills and sound judgment on when to seek help or collaborate.
Experience with AI/ML or enterprise software (especially B2B SaaS) that complements Factory’s mission.
Prior work at startups or in high‑growth environments where you built processes and tools from scratch.
Familiarity with observability tools, automation frameworks or CI/CD pipelines.
Basic coding or scripting abilities beyond your primary language (e.g., writing integrations or automations).
Factory is bringing autonomy to software engineering. We are looking for a Technical Support Engineer to ensure customers get maximum value from our developer‑centric platform. This position sits at the intersection of customer success, product management and engineering. You will partner with customers to resolve architecture, performance and operational challenges and contribute to internal tools that improve our product’s scalability. As with all Factory roles, you will help shape how we build and deliver autonomous software and will work closely with our leadership and technical teams to ensure operational excellence as we scale.
Solve complex customer challenges. Work alongside our customers to address technical issues in architecture, performance, recovery and security – becoming an expert resource on best practices for running Factory’s platform.
Serve as an advocate for customers. Interface with product management and engineering teams to represent customer needs and ensure that feedback informs our product.
Develop tools and diagnostics. Contribute to internal projects such as software tools for performance benchmarking, diagnostics and automation, and help shape playbooks for deployment and operational excellence.
Collaborate cross‑functionally. Partner with customer success, growth, and engineering to design scalable processes and dashboards that drive data‑informed decisions.
We consider all candidates with an eye for those who are self‑taught, insatiably curious and multi‑faceted. Ideal candidates should have strong technical experience in one or more of the following areas:
Programming: proficiency in one or more modern languages such as Python, Go, Java, C++, or JavaScript/Node.js.
Operational experience: experience administering large-scale production environments, including hardware, operating systems, networks (firewalls/load balancers), and cloud platforms like AWS, Azure, or Google Cloud.
Excellent written and verbal communication skills.
A genuine desire to help people and advocate for customer success.
A strong diagnostic instinct—the ability to investigate and solve problems calmly and effectively in real time.
A capacity to rapidly learn new technical skills and adapt to emerging technologies.
Strong teamwork skills and sound judgment on when to seek help or collaborate.
Nice to Have
Experience with AI/ML or enterprise software (especially B2B SaaS) that complements Factory’s mission.
Prior work at startups or in high‑growth environments where you built processes and tools from scratch.
Familiarity with observability tools, automation frameworks or CI/CD pipelines.
Basic coding or scripting abilities beyond your primary language (e.g., writing integrations or automations).
Factory is on the hunt for Mid-Market Account Executives with deep knowledge of developer tools and AI to drive adoption across sophisticated enterprise organizations.
Lead enterprise sales cycles end-to-end. Build pipeline, manage evaluations, negotiate commercial terms, and close multi-stakeholder deals at high-growth enterprises.
Serve as the expert in conversations with CIOs, CTOs, engineering leaders, and procurement teams, demonstrating deep understanding of Factory’s platform and its enterprise value proposition.
Work directly with the CEO, Director of Sales, and closely with the product and engineering teams to customize solutions that meet the specific needs of each client, ensuring a seamless integration of Factory's Droids into their existing workflows.
Educate and guide clients through the technical and practical aspects of implementing AI-driven development tools, addressing any concerns and showcasing the potential ROI.
Collaborate with marketing to refine sales strategies and materials based on market feedback, contributing to the overall growth and success of Factory.
Establish Factory as a trusted partner for enterprise customers, ensuring expansion and renewal opportunities by aligning to their long-term innovation roadmaps.
3+ years of sales experience, including 2+ years selling into Mid-Market accounts with complex decision-making processes.
Proven track record of achieving and exceeding sales targets in a technology-driven sales environment, with the ability to manage complex sales cycles from start to finish.
Exceptional technical aptitude, capable of quickly learning new technologies and articulating complex solutions in a straightforward manner.
Strong interpersonal and communication skills, with the ability to engage effectively with technical decision-makers and C-level executives.
Self-motivated and able to thrive in a dynamic, fast-paced startup environment. A genuine enthusiasm for AI and software development is a plus.
Prior experience as a sales engineer or in a role requiring deep product demonstrations and technical discussions selling to DevEx or Engineering teams is highly desirable.
This is an in-office position, 5 days a week, based in NYC.
","descriptionPlain":"ABOUT THE ROLE \n\n\n\nFactory is on the hunt for Mid-Market Account Executives with deep knowledge of developer tools and AI to drive adoption across sophisticated enterprise organizations. \n\n\n\n\n\n\n\nWHAT YOU WILL DO AND ACHIEVE\n\n - Lead enterprise sales cycles end-to-end. Build pipeline, manage evaluations, negotiate commercial terms, and close multi-stakeholder deals at high-growth enterprises.\n\n - Serve as the expert in conversations with CIOs, CTOs, engineering leaders, and procurement teams, demonstrating deep understanding of Factory’s platform and its enterprise value proposition.\n\n - Work directly with the CEO, Director of Sales, and closely with the product and engineering teams to customize solutions that meet the specific needs of each client, ensuring a seamless integration of Factory's Droids into their existing workflows.\n\n - Educate and guide clients through the technical and practical aspects of implementing AI-driven development tools, addressing any concerns and showcasing the potential ROI.\n\n - Collaborate with marketing to refine sales strategies and materials based on market feedback, contributing to the overall growth and success of Factory.\n\n - Establish Factory as a trusted partner for enterprise customers, ensuring expansion and renewal opportunities by aligning to their long-term innovation roadmaps.\n\n\n\n\nQUALIFICATIONS\n\n - 3+ years of sales experience, including 2+ years selling into Mid-Market accounts with complex decision-making processes.\n\n - Proven track record of achieving and exceeding sales targets in a technology-driven sales environment, with the ability to manage complex sales cycles from start to finish.\n\n - Exceptional technical aptitude, capable of quickly learning new technologies and articulating complex solutions in a straightforward manner.\n\n - Strong interpersonal and communication skills, with the ability to engage effectively with technical decision-makers and C-level executives.\n\n - Self-motivated and able to thrive in a dynamic, fast-paced startup environment. A genuine enthusiasm for AI and software development is a plus.\n\n - Prior experience as a sales engineer or in a role requiring deep product demonstrations and technical discussions selling to DevEx or Engineering teams is highly desirable.\n\n\n\nThis is an in-office position, 5 days a week, based in NYC."},{"id":"db900e58-9738-4d17-86a3-e9ab754de8ca","title":"Regional Director, Mid-Market, NYC","department":"GTM","team":"GTM","employmentType":"FullTime","location":"San Francisco, CA","secondaryLocations":[],"publishedAt":"2026-08-25T18:07:41.696+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"CA","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/factory/db900e58-9738-4d17-86a3-e9ab754de8ca","applyUrl":"https://jobs.ashbyhq.com/factory/db900e58-9738-4d17-86a3-e9ab754de8ca/application","descriptionHtml":"You will lead one of the pioneer Mid-Market sales teams from the front. You own a team of Account Executives selling to engineering organizations under 3,000 employees, and you carry the number for the region. You will also anchor and help scale our San Francisco & New York City offices, hiring, ramping, and building the culture of the first and second GTM hubs.
You will lead a team of Mid-Market Account Executives who run technical, multi-stakeholder sales cycles into engineering organizations, selling Factory's Droids to CIOs, CTOs, engineering leaders, and procurement. This is a player-coach role for someone who has carried a bag, hit the number, and then built the team that does it repeatedly. You coach deals daily, run a tight forecast, and raise the bar on talent.
Own Mid-Market team revenue. Hit and exceed quarterly new-logo and expansion targets with the majority of reps hitting quota.
Lead a team of 6-8 Mid-Market AEs. Hire, onboard, ramp, coach, and performance-manage.
Coach end-to-end Mid-Market cycles: pipeline generation, technical evaluations and POCs, multi-stakeholder navigation across CIOs, CTOs, engineering leaders, and procurement, commercial negotiation, and close.
Run an accurate weekly forecast and a healthy, inspected pipeline. No surprises.
Help build/scale the playbook: refine the outbound motion, POC-to-close conversion, and the path from self-serve to enterprise.
Anchor the SF & NYC offices. Establish the in-person sales culture, rituals, and bar for the first and second hubs.
Partner with the CEO, Sales Engineering, Product, Engineering, Marketing, and RevOps to customize solutions, drive expansion and renewal, and compound pipeline.
Model the work. Get in deals, talk to engineering leaders, and stay fluent in how Factory creates value.
6+ years in B2B SaaS sales, with 2+ years leading a quota-carrying team as a first-line manager, ideally in Mid-Market with complex, multi-stakeholder cycles.
A track record of personally carrying and exceeding quota before moving into leadership.
Proven success selling technical products to engineering buyers (developer tools, DevOps, infrastructure, or platform software strongly preferred).
Experience building or scaling a team or office from an early stage. You have hired and ramped reps, not just inherited them.
Command of forecasting, pipeline inspection, and sales process. You run on data.
A coaching instinct and the technical aptitude to coach evaluations and demos for DevEx and engineering buyers. Your reps get better because of you.
Nice to Have
Experience selling AI or agentic products to technical buyers.
Early-stage or founding GTM experience (Series A/B).
An existing network among mid-market engineering leaders.
This is an in-office position, 5 days a week, based in NYC.
","descriptionPlain":"ABOUT THE ROLE \n\n\n\nYou will lead one of the pioneer Mid-Market sales teams from the front. You own a team of Account Executives selling to engineering organizations under 3,000 employees, and you carry the number for the region. You will also anchor and help scale our San Francisco & New York City offices, hiring, ramping, and building the culture of the first and second GTM hubs.\n\nYou will lead a team of Mid-Market Account Executives who run technical, multi-stakeholder sales cycles into engineering organizations, selling Factory's Droids to CIOs, CTOs, engineering leaders, and procurement. This is a player-coach role for someone who has carried a bag, hit the number, and then built the team that does it repeatedly. You coach deals daily, run a tight forecast, and raise the bar on talent.\n\n\n\n\n\nWHAT YOU WILL DO AND ACHIEVE\n\n - Own Mid-Market team revenue. Hit and exceed quarterly new-logo and expansion targets with the majority of reps hitting quota.\n\n - Lead a team of 6-8 Mid-Market AEs. Hire, onboard, ramp, coach, and performance-manage.\n\n - Coach end-to-end Mid-Market cycles: pipeline generation, technical evaluations and POCs, multi-stakeholder navigation across CIOs, CTOs, engineering leaders, and procurement, commercial negotiation, and close.\n\n - Run an accurate weekly forecast and a healthy, inspected pipeline. No surprises.\n\n - Help build/scale the playbook: refine the outbound motion, POC-to-close conversion, and the path from self-serve to enterprise.\n\n - Anchor the SF & NYC offices. Establish the in-person sales culture, rituals, and bar for the first and second hubs.\n\n - Partner with the CEO, Sales Engineering, Product, Engineering, Marketing, and RevOps to customize solutions, drive expansion and renewal, and compound pipeline.\n\n - Model the work. Get in deals, talk to engineering leaders, and stay fluent in how Factory creates value.\n\n\n\n\nQUALIFICATIONS\n\n - 6+ years in B2B SaaS sales, with 2+ years leading a quota-carrying team as a first-line manager, ideally in Mid-Market with complex, multi-stakeholder cycles.\n\n - A track record of personally carrying and exceeding quota before moving into leadership.\n\n - Proven success selling technical products to engineering buyers (developer tools, DevOps, infrastructure, or platform software strongly preferred).\n\n - Experience building or scaling a team or office from an early stage. You have hired and ramped reps, not just inherited them.\n\n - Command of forecasting, pipeline inspection, and sales process. You run on data.\n\n - A coaching instinct and the technical aptitude to coach evaluations and demos for DevEx and engineering buyers. Your reps get better because of you.\n\n\nNice to Have\n\n - Experience selling AI or agentic products to technical buyers.\n\n - Early-stage or founding GTM experience (Series A/B).\n\n - An existing network among mid-market engineering leaders.\n\n\n\nThis is an in-office position, 5 days a week, based in NYC."},{"id":"e097457b-91e7-4170-b695-2fde515e0879","title":"Events","department":"Marketing","team":"Marketing","employmentType":"FullTime","location":"San Francisco, CA","secondaryLocations":[{"location":"New York, NY","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}}}],"publishedAt":"2026-08-28T04:28:59.677+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"CA","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/factory/e097457b-91e7-4170-b695-2fde515e0879","applyUrl":"https://jobs.ashbyhq.com/factory/e097457b-91e7-4170-b695-2fde515e0879/application","descriptionHtml":"Factory is hiring for our Events team to own the strategy, creative development, production, and execution of our highest-profile and most complex event experiences.
This role owns a focused portfolio of large-scale programs that represent significant investments in Factory's brand, employees, customers, and market presence - including Sales Kickoff, President's Club, major industry conferences such as AWS re:Invent, and high-impact experiential activations surrounding Tier-1 industry events.
This role will be working in close partnership with the Head of Events, Field Marketing, Marketing, and external agency and production partners, you will serve as the executive producer for these programs - from initial concept and business objectives through budgeting, creative development, production, onsite execution, and post-event measurement.
Own end-to-end strategy and production for Factory's flagship event portfolio, including:
Sales Kickoff (SKO)
President's Club
Tier-1 conferences and trade shows such as AWS re:Invent
Major sponsored experiences and experiential activations
Translate company and business objectives into distinctive event strategies and attendee experiences that strengthen Factory's brand and support measurable business outcomes.
Serve as Executive Producer for flagship programs, establishing the creative vision, production approach, operating plan, budget, timeline, and attendee journey.
Lead large-scale presence at major industry moments such as AWS re:Invent, including booth experiences, sponsorships, customer programming, hospitality, offsite activations, executive participation, and surrounding brand experiences.
Own multimillion-dollar event budgets and provide forecasting, reconciliation, scenario planning, and recommendations for maximizing investment.
Source, negotiate with, and lead external agencies, production companies, venues, DMCs, experiential partners, AV/technical production teams, and specialty vendors.
Lead complex cross-functional workstreams involving Marketing, Brand, Sales, Product, Communications, People, Finance, Legal, and Executive Leadership.
Establish detailed production plans, critical paths, RACI structures, run-of-show documentation, contingency plans, and onsite operating models.
Lead onsite production and serve as the senior decision-maker for flagship event execution.
Develop premium attendee experiences appropriate for employees, customers, executives, partners, and VIP audiences.
Identify opportunities to extend Factory's presence beyond the primary conference environment through sponsored events, hospitality, experiential activations, and strategic partnerships.
Partner with the team on annual planning, budget allocation, event standards, measurement, and long-term evolution of Factory's event portfolio.
Establish scalable processes, vendor relationships, production standards, and best practices that can be leveraged across the broader events organization.
Conduct post-event analysis and translate results, stakeholder feedback, attendee insights, and operational learnings into recommendations for future programs.
Champion the Factory voice and ensure every program reflects the ambition of our mission to bring autonomy to software engineering.
Experience owning end-to-end strategy and production for large-scale, high-complexity events such as sales kickoffs, user conferences, President's Club, or Tier-1 industry conferences and sponsorships.
Experience at a high-growth startup or hyper-growth technology company is strongly preferred.
Proven track record serving as executive producer for flagship programs, from concept and budgeting through onsite execution and post-event measurement.
Experience owning multimillion-dollar event budgets, including forecasting, reconciliation, and scenario planning.
Strong experience sourcing, negotiating with, and managing external agencies, production companies, venues, DMCs, and AV/technical production partners.
Experience leading complex, cross-functional programs across Marketing, Brand, Sales, Product, Communications, Finance, Legal, and Executive Leadership.
Strong project management skills with the ability to manage multiple large-scale programs, vendors, budgets, timelines, and stakeholders at once.
Experience developing premium attendee experiences for employees, customers, executives, partners, and VIP audiences.
Comfort with event and marketing tools such as Salesforce, event management platforms, and registration tools.
Willingness to travel for onsite production and execution of flagship events.
Location: San Francisco, CA or New York, NY (in office), or Remote
This role requires significant travel for onsite production and execution of flagship events.
","descriptionPlain":"ABOUT THE ROLE \n\n\n\nFactory is hiring for our Events team to own the strategy, creative development, production, and execution of our highest-profile and most complex event experiences.\n\nThis role owns a focused portfolio of large-scale programs that represent significant investments in Factory's brand, employees, customers, and market presence - including Sales Kickoff, President's Club, major industry conferences such as AWS re:Invent, and high-impact experiential activations surrounding Tier-1 industry events.\n\nThis role will be working in close partnership with the Head of Events, Field Marketing, Marketing, and external agency and production partners, you will serve as the executive producer for these programs - from initial concept and business objectives through budgeting, creative development, production, onsite execution, and post-event measurement.\n\n\n\n\nWHAT YOU WILL DO AND ACHIEVE\n\n - Own end-to-end strategy and production for Factory's flagship event portfolio, including:\n \n - Sales Kickoff (SKO)\n \n - President's Club\n \n - Tier-1 conferences and trade shows such as AWS re:Invent\n \n - Major sponsored experiences and experiential activations\n\n - Translate company and business objectives into distinctive event strategies and attendee experiences that strengthen Factory's brand and support measurable business outcomes.\n\n - Serve as Executive Producer for flagship programs, establishing the creative vision, production approach, operating plan, budget, timeline, and attendee journey.\n\n - Lead large-scale presence at major industry moments such as AWS re:Invent, including booth experiences, sponsorships, customer programming, hospitality, offsite activations, executive participation, and surrounding brand experiences.\n\n - Own multimillion-dollar event budgets and provide forecasting, reconciliation, scenario planning, and recommendations for maximizing investment.\n\n - Source, negotiate with, and lead external agencies, production companies, venues, DMCs, experiential partners, AV/technical production teams, and specialty vendors.\n\n - Lead complex cross-functional workstreams involving Marketing, Brand, Sales, Product, Communications, People, Finance, Legal, and Executive Leadership.\n\n - Establish detailed production plans, critical paths, RACI structures, run-of-show documentation, contingency plans, and onsite operating models.\n\n - Lead onsite production and serve as the senior decision-maker for flagship event execution.\n\n - Develop premium attendee experiences appropriate for employees, customers, executives, partners, and VIP audiences.\n\n - Identify opportunities to extend Factory's presence beyond the primary conference environment through sponsored events, hospitality, experiential activations, and strategic partnerships.\n\n - Partner with the team on annual planning, budget allocation, event standards, measurement, and long-term evolution of Factory's event portfolio.\n\n - Establish scalable processes, vendor relationships, production standards, and best practices that can be leveraged across the broader events organization.\n\n - Conduct post-event analysis and translate results, stakeholder feedback, attendee insights, and operational learnings into recommendations for future programs.\n\n - Champion the Factory voice and ensure every program reflects the ambition of our mission to bring autonomy to software engineering.\n \n \n\n\nQUALIFICATIONS\n\n - Experience owning end-to-end strategy and production for large-scale, high-complexity events such as sales kickoffs, user conferences, President's Club, or Tier-1 industry conferences and sponsorships.\n\n - Experience at a high-growth startup or hyper-growth technology company is strongly preferred.\n\n - Proven track record serving as executive producer for flagship programs, from concept and budgeting through onsite execution and post-event measurement.\n\n - Experience owning multimillion-dollar event budgets, including forecasting, reconciliation, and scenario planning.\n\n - Strong experience sourcing, negotiating with, and managing external agencies, production companies, venues, DMCs, and AV/technical production partners.\n\n - Experience leading complex, cross-functional programs across Marketing, Brand, Sales, Product, Communications, Finance, Legal, and Executive Leadership.\n\n - Strong project management skills with the ability to manage multiple large-scale programs, vendors, budgets, timelines, and stakeholders at once.\n\n - Experience developing premium attendee experiences for employees, customers, executives, partners, and VIP audiences.\n\n - Comfort with event and marketing tools such as Salesforce, event management platforms, and registration tools.\n\n - Willingness to travel for onsite production and execution of flagship events.\n\n\n\nLocation: San Francisco, CA or New York, NY (in office), or Remote\n\nThis role requires significant travel for onsite production and execution of flagship events.\n\n"},{"id":"fe1169dd-d6a5-412c-a887-ba0781d36a8e","title":"Events Lead","department":"Marketing","team":"Marketing","employmentType":"FullTime","location":"San Francisco, CA","secondaryLocations":[{"location":"New York, NY","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}}}],"publishedAt":"2026-08-28T04:31:48.699+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"CA","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/factory/fe1169dd-d6a5-412c-a887-ba0781d36a8e","applyUrl":"https://jobs.ashbyhq.com/factory/fe1169dd-d6a5-412c-a887-ba0781d36a8e/application","descriptionHtml":"Factory is hiring an Events Lead to build and lead the events function.
You will not inherit a fully built team or playbook - you will define Factory's events strategy, build and lead the team, and own the full portfolio of programs: flagship experiences such as user conferences, Sales Kickoff, President's Club, and Tier-1 conferences like AWS re:Invent, alongside field marketing.
You will own the events strategy, global budget, operating rhythm, standards, and measurement, partnering closely with Marketing, Sales Enablement and Executive Leadership to ensure every program strengthens Factory's brand and drives measurable business outcomes.
This role is both strategic and hands-on. You will set the vision, build the organization, and define how Factory shows up through events - while staying close enough to execution to guarantee the most important programs are delivered at an exceptional standard. Over time, you will hire and scale the team needed to support Factory's growth.
Own Factory's overall flagship events strategy and portfolio, defining how Factory shows up through events so every program strengthens the brand and drives measurable business outcomes.
Build, hire, lead, and develop the events team.
Own and allocate the global events budget across the portfolio, including forecasting, prioritization, reconciliation, and ROI.
Set the annual events calendar and planning process across flagship programs and conferences.
Define and own the events operating model - standards, playbooks, production quality bar, and measurement frameworks - across the entire events organization.
Own portfolio-level agency and vendor relationships, including MSAs.
Provide executive oversight of flagship programs such as user conferences, SKO, President's Club, and Tier-1 conferences (eg: AWS re:Invent), ensuring executive-level quality and impact.
Partner cross-functionally across Marketing, Brand, Sales Enablement, People, Finance, Legal, and Executive Leadership.
Champion the Factory voice across the entire events portfolio.
Experience building and leading an events function at a high-growth company, including hiring, managing, and developing high-performing teams.
Proven track record owning a portfolio of flagship programs (eg, SKO, President's Club, user conferences, Tier-1 industry conferences), managing multiple concurrent programs and stakeholders.
Experience owning large, multimillion-dollar events budgets, including allocation across programs, forecasting, and ROI measurement.
Strong track record aligning events to pipeline, revenue, and company priorities in close partnership with Sales and Marketing leadership.
Experience negotiating and managing agencies, production companies, venues, and strategic vendors at scale.
Excellent leadership, cross-functional influence, and executive communication skills.
Comfort with event and marketing tools such as Salesforce, event management platforms, and registration tools.
Willingness to travel for onsite production and execution of flagship events.
Location: San Francisco, CA or New York, NY (in office), or Remote
This role requires significant travel for onsite production and execution of flagship events.
","descriptionPlain":"ABOUT THE ROLE \n\n\n\nFactory is hiring an Events Lead to build and lead the events function.\n\nYou will not inherit a fully built team or playbook - you will define Factory's events strategy, build and lead the team, and own the full portfolio of programs: flagship experiences such as user conferences, Sales Kickoff, President's Club, and Tier-1 conferences like AWS re:Invent, alongside field marketing.\n\nYou will own the events strategy, global budget, operating rhythm, standards, and measurement, partnering closely with Marketing, Sales Enablement and Executive Leadership to ensure every program strengthens Factory's brand and drives measurable business outcomes.\n\nThis role is both strategic and hands-on. You will set the vision, build the organization, and define how Factory shows up through events - while staying close enough to execution to guarantee the most important programs are delivered at an exceptional standard. Over time, you will hire and scale the team needed to support Factory's growth.\n\n\n\n\nWHAT YOU WILL DO AND ACHIEVE\n\n - Own Factory's overall flagship events strategy and portfolio, defining how Factory shows up through events so every program strengthens the brand and drives measurable business outcomes.\n\n - Build, hire, lead, and develop the events team.\n\n - Own and allocate the global events budget across the portfolio, including forecasting, prioritization, reconciliation, and ROI.\n\n - Set the annual events calendar and planning process across flagship programs and conferences.\n\n - Define and own the events operating model - standards, playbooks, production quality bar, and measurement frameworks - across the entire events organization.\n\n - Own portfolio-level agency and vendor relationships, including MSAs.\n\n - Provide executive oversight of flagship programs such as user conferences, SKO, President's Club, and Tier-1 conferences (eg: AWS re:Invent), ensuring executive-level quality and impact.\n\n - Partner cross-functionally across Marketing, Brand, Sales Enablement, People, Finance, Legal, and Executive Leadership.\n\n - Champion the Factory voice across the entire events portfolio.\n\n\n\n\nQUALIFICATIONS\n\n - Experience building and leading an events function at a high-growth company, including hiring, managing, and developing high-performing teams.\n\n - Proven track record owning a portfolio of flagship programs (eg, SKO, President's Club, user conferences, Tier-1 industry conferences), managing multiple concurrent programs and stakeholders.\n\n - Experience owning large, multimillion-dollar events budgets, including allocation across programs, forecasting, and ROI measurement.\n\n - Strong track record aligning events to pipeline, revenue, and company priorities in close partnership with Sales and Marketing leadership.\n\n - Experience negotiating and managing agencies, production companies, venues, and strategic vendors at scale.\n\n - Excellent leadership, cross-functional influence, and executive communication skills.\n\n - Comfort with event and marketing tools such as Salesforce, event management platforms, and registration tools.\n\n - Willingness to travel for onsite production and execution of flagship events.\n\n\n\nLocation: San Francisco, CA or New York, NY (in office), or Remote\n\nThis role requires significant travel for onsite production and execution of flagship events."},{"id":"e934293b-38d5-42f3-bd5e-ccb79c0ba532","title":"Partner Marketing","department":"Marketing","team":"Marketing","employmentType":"FullTime","location":"San Francisco, CA","secondaryLocations":[{"location":"New York, NY","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}}}],"publishedAt":"2026-08-28T04:33:45.465+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"CA","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/factory/e934293b-38d5-42f3-bd5e-ccb79c0ba532","applyUrl":"https://jobs.ashbyhq.com/factory/e934293b-38d5-42f3-bd5e-ccb79c0ba532/application","descriptionHtml":"Factory is hiring a founding Partner Marketer to build and scale how Factory goes to market with our partners. Our partner ecosystem - cloud providers, foundation model providers, systems integrators, and strategic technology partners - is a powerful multiplier for Factory's growth, and this role owns how we turn those relationships into joint pipeline and revenue.
This is a foundational role. You will not inherit a fully built playbook - you will create Factory's partner marketing motion from the ground up, in close partnership with Partnerships/Alliances, Product Marketing, and Field Marketing. You will design co-marketed campaigns and events, build the enablement that lets partners tell the Factory story, and stand up the operating model (including MDF) behind it all.
Every program you run will be tied to target accounts, informed by partner and sales priorities, and measured by its impact on partner-sourced and partner-influenced pipeline, deal acceleration, and revenue.
This role is both strategic and hands-on. You will own the strategy, planning, budget, and reporting for partner marketing while also rolling up your sleeves to execute the campaigns, events, and enablement yourself.
Own and scale Factory's partner marketing strategy, driving co-marketed campaigns and events that generate measurable partner-sourced and partner-influenced pipeline.
Build the co-marketing motion across Factory's partner types - cloud providers, foundation model providers, systems integrators, and strategic technology/AI partners.
Develop joint marketing plans with strategic partners, translating the combined value of Factory + partner into joint positioning and campaigns that work across channels.
Launch end-to-end joint programs - executive dinners, roadshows, webinars, co-hosted events, and third-party conferences - ensuring partners actively source and engage priority accounts.
Partner closely with the Partner Sales team to identify strategic partners, align on target account lists, and maximize partner contribution to every program.
Own partner engagement for each initiative, holding partners accountable for bringing qualified prospects, supporting joint outreach, and generating measurable pipeline.
Build partner enablement - pitch decks, one-pagers, positioning and competitive guides, and solution briefs, so partners and field teams can sell Factory with confidence.
Own a clear MDF operating model - intake, prioritization, budget allocation, and approvals as well as investing in the activations that produce the highest ROI.
Coordinate partner presence at Factory and third-party flagship events (eg, AWS re:Invent), advising on messaging, audience targeting, and customer engagement.
Develop attribution frameworks and reporting to measure partner-sourced attendance, pipeline, and program performance, using data to continuously optimize results.
Collaborate cross-functionally with Partnerships/Alliances, Product Marketing, and Field Marketing to align campaign strategy, account engagement, and follow-up execution.
Leverage AI and automation to improve partner engagement, campaign execution, reporting, and operational efficiency.
Champion the Factory voice and ensure every program reflects the ambition of our mission to bring autonomy to software engineering.
6+ years in partner marketing, channel marketing, alliances, field marketing, or a related go-to-market function at a high-growth B2B SaaS or technology company.
Proven track record building partner or channel marketing programs from zero to a repeatable motion that drives measurable pipeline through strategic partner engagement.
Experience developing account-based partner marketing strategies in close partnership with Partner/Channel teams.
Strong understanding of partner ecosystems, joint go-to-market programs, and partner-led demand generation.
Strong campaign creation - ability to translate product value into crisp partner value propositions.
Analytical operating discipline - comfort with pipeline attribution, CRM workflows, and reporting that stands up to revenue scrutiny.
Exceptional project and stakeholder management, with the ability to influence cross-functional teams and external partners.
Excellent written and verbal communication skills.
Actively leverages AI tools as a core part of daily work to use them to improve campaign execution, automate workflows, accelerate analysis, and increase productivity.
Comfort with marketing tools such as Salesforce, marketing automation platforms (eg, HubSpot or Marketo), and event management tools.
Location: San Francisco, CA or New York, NY (in office), or Remote
","descriptionPlain":"ABOUT THE ROLE \n\n\n\nFactory is hiring a founding Partner Marketer to build and scale how Factory goes to market with our partners. Our partner ecosystem - cloud providers, foundation model providers, systems integrators, and strategic technology partners - is a powerful multiplier for Factory's growth, and this role owns how we turn those relationships into joint pipeline and revenue.\n\nThis is a foundational role. You will not inherit a fully built playbook - you will create Factory's partner marketing motion from the ground up, in close partnership with Partnerships/Alliances, Product Marketing, and Field Marketing. You will design co-marketed campaigns and events, build the enablement that lets partners tell the Factory story, and stand up the operating model (including MDF) behind it all.\n\nEvery program you run will be tied to target accounts, informed by partner and sales priorities, and measured by its impact on partner-sourced and partner-influenced pipeline, deal acceleration, and revenue.\n\nThis role is both strategic and hands-on. You will own the strategy, planning, budget, and reporting for partner marketing while also rolling up your sleeves to execute the campaigns, events, and enablement yourself.\n\n\n\n\nWHAT YOU WILL DO AND ACHIEVE\n\n - Own and scale Factory's partner marketing strategy, driving co-marketed campaigns and events that generate measurable partner-sourced and partner-influenced pipeline.\n\n - Build the co-marketing motion across Factory's partner types - cloud providers, foundation model providers, systems integrators, and strategic technology/AI partners.\n\n - Develop joint marketing plans with strategic partners, translating the combined value of Factory + partner into joint positioning and campaigns that work across channels.\n\n - Launch end-to-end joint programs - executive dinners, roadshows, webinars, co-hosted events, and third-party conferences - ensuring partners actively source and engage priority accounts.\n\n - Partner closely with the Partner Sales team to identify strategic partners, align on target account lists, and maximize partner contribution to every program.\n\n - Own partner engagement for each initiative, holding partners accountable for bringing qualified prospects, supporting joint outreach, and generating measurable pipeline.\n\n - Build partner enablement - pitch decks, one-pagers, positioning and competitive guides, and solution briefs, so partners and field teams can sell Factory with confidence.\n\n - Own a clear MDF operating model - intake, prioritization, budget allocation, and approvals as well as investing in the activations that produce the highest ROI.\n\n - Coordinate partner presence at Factory and third-party flagship events (eg, AWS re:Invent), advising on messaging, audience targeting, and customer engagement.\n\n - Develop attribution frameworks and reporting to measure partner-sourced attendance, pipeline, and program performance, using data to continuously optimize results.\n\n - Collaborate cross-functionally with Partnerships/Alliances, Product Marketing, and Field Marketing to align campaign strategy, account engagement, and follow-up execution.\n\n - Leverage AI and automation to improve partner engagement, campaign execution, reporting, and operational efficiency.\n\n - Champion the Factory voice and ensure every program reflects the ambition of our mission to bring autonomy to software engineering.\n\n\n\n\nQUALIFICATIONS\n\n - 6+ years in partner marketing, channel marketing, alliances, field marketing, or a related go-to-market function at a high-growth B2B SaaS or technology company.\n\n - Proven track record building partner or channel marketing programs from zero to a repeatable motion that drives measurable pipeline through strategic partner engagement.\n\n - Experience developing account-based partner marketing strategies in close partnership with Partner/Channel teams.\n\n - Strong understanding of partner ecosystems, joint go-to-market programs, and partner-led demand generation.\n\n - Strong campaign creation - ability to translate product value into crisp partner value propositions.\n\n - Analytical operating discipline - comfort with pipeline attribution, CRM workflows, and reporting that stands up to revenue scrutiny.\n\n - Exceptional project and stakeholder management, with the ability to influence cross-functional teams and external partners.\n\n - Excellent written and verbal communication skills.\n\n - Actively leverages AI tools as a core part of daily work to use them to improve campaign execution, automate workflows, accelerate analysis, and increase productivity.\n\n - Comfort with marketing tools such as Salesforce, marketing automation platforms (eg, HubSpot or Marketo), and event management tools.\n\n\n\nLocation: San Francisco, CA or New York, NY (in office), or Remote\n\n"},{"id":"07b083b3-10d5-4058-998d-386830a9c4e4","title":"Head of Communications","department":"Communications","team":"Communications","employmentType":"FullTime","location":"San Francisco, CA","secondaryLocations":[{"location":"New York, NY","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}}}],"publishedAt":"2026-09-02T15:27:25.270+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"CA","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/factory/07b083b3-10d5-4058-998d-386830a9c4e4","applyUrl":"https://jobs.ashbyhq.com/factory/07b083b3-10d5-4058-998d-386830a9c4e4/application","descriptionHtml":"Factory is looking for a Head of Communications to define and drive how the world understands Factory and the shift to agent-native software engineering. Communications is central to our mission: you will own the narrative engine that makes Factory legible and compelling to the audiences that matter most, from enterprise engineering leaders to the broader AI community, and you will own our reputation across every channel where that story is told.
This is a hands-on, strategic leadership role. You will do the work: shaping our company narrative, running major announcements, owning media relations, managing issues and rapid response, and coaching our executives. Your impact will come first from your own judgment, writing, and instincts, and you will bring on people and partners as the work grows.
As the societal and economic impact of AI grows, you will use communications to explain complex, technical ideas to a wide range of audiences and help the market understand Factory's mission and the future of software. You pair sharp strategic vision with genuinely great storytelling, a deep feel for both traditional and new media, an obsession with how ideas travel, and the judgment to navigate ambiguous, fast-moving situations.
Define Factory's communications strategy in partnership with leadership, grounded in a sharp read of the market and our competitors, and help shape the company's long-term direction and vision.
Own the narrative engine: turn product milestones, customer outcomes, and our point of view into breakthrough stories, thought leadership, and campaigns that feel like industry thinking, not marketing.
Serve as our primary spokesperson and media liaison, building relationships with top-tier press and earning coverage that advances Factory's position.
Run major announcements end to end and quarterback the narrative for our biggest moments: product launches, funding, partnerships, and category-defining thought leadership.
Lead issues management and crisis communications, building the plans and rapid-response infrastructure to act decisively when the industry shifts or time-sensitive press arises.
Grow Factory's owned audience and executive visibility across the channels our audiences actually use, and coach our leaders and spokespeople to show up with impact.
Make Factory discoverable and citable across search and AI answer engines, shaping how we show up in the tools people now use to understand the market.
Own internal and employee communications that keep the company aligned as we scale, and shape the talent and momentum narratives that help us recruit and build.
Bring on people and agency partners over time, adding them as the work demands.
10+ years in communications at high-growth technology companies, including senior leadership roles.
Truly stellar written and verbal communication skills. You are one of the best storytellers the people around you know, with the editorial judgment to know what is genuinely interesting, not just technically correct.
The ability to translate complex, technical concepts into narratives a wide range of audiences actually want to read and share.
Deep, hands-on media relations experience, with an established network of top-tier press and the comfort to build new relationships from scratch.
A strong grasp of both traditional and new media, how ideas spread across channels, and modern search and AI answer-engine dynamics, including how content gets discovered, cited, and surfaced by LLMs.
Proven experience owning issues management and crisis communications in high-stakes moments.
Command of modern communications, measurement, and analytics tools.
Comfort operating both strategically and hands-on as a lean function, building the team and partners pragmatically as the work grows.
High agency, low ego, and a strong bias to action.
Excellent judgment, epistemic humility, and an open, curious pull toward understanding the technology.
Location: San Francisco, New York City (in office, 5 days a week)
","descriptionPlain":"ABOUT THE ROLE \n\n\n\nFactory is looking for a Head of Communications to define and drive how the world understands Factory and the shift to agent-native software engineering. Communications is central to our mission: you will own the narrative engine that makes Factory legible and compelling to the audiences that matter most, from enterprise engineering leaders to the broader AI community, and you will own our reputation across every channel where that story is told.\n\nThis is a hands-on, strategic leadership role. You will do the work: shaping our company narrative, running major announcements, owning media relations, managing issues and rapid response, and coaching our executives. Your impact will come first from your own judgment, writing, and instincts, and you will bring on people and partners as the work grows.\n\nAs the societal and economic impact of AI grows, you will use communications to explain complex, technical ideas to a wide range of audiences and help the market understand Factory's mission and the future of software. You pair sharp strategic vision with genuinely great storytelling, a deep feel for both traditional and new media, an obsession with how ideas travel, and the judgment to navigate ambiguous, fast-moving situations.\n\n\n\n\nWHAT YOU WILL DO AND ACHIEVE\n\n - Define Factory's communications strategy in partnership with leadership, grounded in a sharp read of the market and our competitors, and help shape the company's long-term direction and vision.\n\n - Own the narrative engine: turn product milestones, customer outcomes, and our point of view into breakthrough stories, thought leadership, and campaigns that feel like industry thinking, not marketing.\n\n - Serve as our primary spokesperson and media liaison, building relationships with top-tier press and earning coverage that advances Factory's position.\n\n - Run major announcements end to end and quarterback the narrative for our biggest moments: product launches, funding, partnerships, and category-defining thought leadership.\n\n - Lead issues management and crisis communications, building the plans and rapid-response infrastructure to act decisively when the industry shifts or time-sensitive press arises.\n\n - Grow Factory's owned audience and executive visibility across the channels our audiences actually use, and coach our leaders and spokespeople to show up with impact.\n\n - Make Factory discoverable and citable across search and AI answer engines, shaping how we show up in the tools people now use to understand the market.\n\n - Own internal and employee communications that keep the company aligned as we scale, and shape the talent and momentum narratives that help us recruit and build.\n\n - Bring on people and agency partners over time, adding them as the work demands.\n\n\n\n\nQUALIFICATIONS\n\n - 10+ years in communications at high-growth technology companies, including senior leadership roles.\n\n - Truly stellar written and verbal communication skills. You are one of the best storytellers the people around you know, with the editorial judgment to know what is genuinely interesting, not just technically correct.\n\n - The ability to translate complex, technical concepts into narratives a wide range of audiences actually want to read and share.\n\n - Deep, hands-on media relations experience, with an established network of top-tier press and the comfort to build new relationships from scratch.\n\n - A strong grasp of both traditional and new media, how ideas spread across channels, and modern search and AI answer-engine dynamics, including how content gets discovered, cited, and surfaced by LLMs.\n\n - Proven experience owning issues management and crisis communications in high-stakes moments.\n\n - Command of modern communications, measurement, and analytics tools.\n\n - Comfort operating both strategically and hands-on as a lean function, building the team and partners pragmatically as the work grows.\n\n - High agency, low ego, and a strong bias to action.\n\n - Excellent judgment, epistemic humility, and an open, curious pull toward understanding the technology.\n\n\n\nLocation: San Francisco, New York City (in office, 5 days a week)"},{"id":"ba675abf-e68f-4adf-abc9-c4c53b07168c","title":"Solutions Engineer","department":"GTM","team":"GTM","employmentType":"FullTime","location":"San Francisco, CA","secondaryLocations":[],"publishedAt":"2026-09-03T19:27:09.827+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"CA","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/factory/ba675abf-e68f-4adf-abc9-c4c53b07168c","applyUrl":"https://jobs.ashbyhq.com/factory/ba675abf-e68f-4adf-abc9-c4c53b07168c/application","descriptionHtml":"Factory is looking for a Solutions Engineer to manage the full customer lifecycle from pre-contract engagement through pilot implementation and conversion to production use, ensuring successful adoption of company products.
Lead onboarding processes, including conducting technical training sessions for customer engineering and development teams on product integration and usage.
Analyze customer requirements and provide tailored technical recommendations, including appropriate product features and configurations, to optimize customer outcomes.
Provide technical support by diagnosing and resolving customer-reported issues; escalate complex technical problems to engineering teams and coordinate resolution.
Monitor customer usage metrics and system performance data to identify trends, evaluate product effectiveness, and recommend improvements.
Collect and analyze customer feedback and operational data to inform product enhancements and improve overall user experience.
Serve as a liaison between customers and internal engineering teams by translating business and technical requirements into actionable development tasks.
Collaborate with cross-functional teams, including engineering and product management, to implement product improvements and ensure timely delivery of solutions.
Manage the full customer lifecycle from pre-contract engagement through pilot implementation and conversion to production use, ensuring successful adoption of company products.
Travel 15% of the year to domestic and international customer sites to collaborate on technical training initiatives, analyze customer requirements, and deliver on-site support with each assignment lasting approximately two days.
At least three years of experience in solutions engineering roles post-acquisition of a Bachelor’s degree or foreign degree equivalent in Computer Science, Network Engineering, or a closely related field.
This is an in-office position (5 days/week) in San Francisco (walking distance to Caltrain)
","descriptionPlain":"ABOUT THE ROLE \n\nFactory is looking for a Solutions Engineer to manage the full customer lifecycle from pre-contract engagement through pilot implementation and conversion to production use, ensuring successful adoption of company products.\n\n\n\n\nWHAT YOU WILL DO AND ACHIEVE\n\n - Lead onboarding processes, including conducting technical training sessions for customer engineering and development teams on product integration and usage.\n\n - Analyze customer requirements and provide tailored technical recommendations, including appropriate product features and configurations, to optimize customer outcomes.\n\n - Provide technical support by diagnosing and resolving customer-reported issues; escalate complex technical problems to engineering teams and coordinate resolution.\n\n - Monitor customer usage metrics and system performance data to identify trends, evaluate product effectiveness, and recommend improvements.\n\n - Collect and analyze customer feedback and operational data to inform product enhancements and improve overall user experience.\n\n - Serve as a liaison between customers and internal engineering teams by translating business and technical requirements into actionable development tasks.\n\n - Collaborate with cross-functional teams, including engineering and product management, to implement product improvements and ensure timely delivery of solutions.\n\n - Manage the full customer lifecycle from pre-contract engagement through pilot implementation and conversion to production use, ensuring successful adoption of company products.\n\n - Travel 15% of the year to domestic and international customer sites to collaborate on technical training initiatives, analyze customer requirements, and deliver on-site support with each assignment lasting approximately two days.\n\n\n\n\nQUALIFICATIONS\n\n - At least three years of experience in solutions engineering roles post-acquisition of a Bachelor’s degree or foreign degree equivalent in Computer Science, Network Engineering, or a closely related field.\n\n\n\nThis is an in-office position (5 days/week) in San Francisco (walking distance to Caltrain)\n\n\n\n"},{"id":"563ec0f6-446d-4c62-a603-7753892d756f","title":"Solutions Engineer, Mid-Market, SF","department":"GTM","team":"GTM","employmentType":"FullTime","location":"San Francisco, CA","secondaryLocations":[{"location":"San Francisco, CA","address":{"postalAddress":{"addressRegion":"CA","addressCountry":"United States","addressLocality":"San Francisco"}}}],"publishedAt":"2026-09-06T19:27:56.634+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"CA","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/factory/563ec0f6-446d-4c62-a603-7753892d756f","applyUrl":"https://jobs.ashbyhq.com/factory/563ec0f6-446d-4c62-a603-7753892d756f/application","descriptionHtml":"Factory is hiring a Mid-Market Solutions Engineer with a strong software engineering foundation and a passion for customer success. Customer experience is paramount at Factory and reflects one of our core operating principles: Create Obsessed Customers. As a Mid-Market Solutions Engineer, you will partner with customer engineering teams from evaluation through adoption, helping them solve technical challenges and realize value from Factory. The role sits at the intersection of customers, engineering, product, and go-to-market.
Own the technical customer journey: Guide customers from pre-contract evaluation through pilot, onboarding, conversion, and continued adoption. Understand their goals, identify high-value use cases, and establish clear success criteria.
Lead technical onboarding and adoption: Run training and enablement sessions for developers, helping them integrate Factory into their workflows. Recommend relevant features and best practices based on each customer’s technical environment.
Diagnose technical issues: Investigate challenges across customer environments, repositories, integrations, and development workflows. Resolve issues directly or collaborate with engineering when deeper support is required.
Improve the customer experience: Identify recurring friction and build scalable processes, resources, and product improvements that benefit future customers.
Bachelor’s degree in Computer Science, Engineering, or a related technical field, plus 2-3 years of professional experience in software engineering, solutions engineering, technical consulting, implementation, or another customer-facing technical role.
Strong understanding of software development fundamentals, including source control, development environments, debugging, testing, and modern engineering workflows, with the ability to read and troubleshoot code across different languages, frameworks, and technology stacks.
Proven ability to identify, diagnose, and resolve complex technical issues in customer environments.
Strong analytical skills and the ability to turn product usage, customer feedback, and technical observations into actionable insights.
Excellent written and verbal communication skills, with the ability to explain technical concepts, build trusted customer relationships, and collaborate across engineering, product, sales, and customer success teams.
High learning velocity, strong ownership, and a proactive approach to solving problems in a fast-moving startup environment.
What Success Looks Like
Customers complete onboarding quickly and confidently, and developers incorporate Factory into their daily workflows.
Pilots have clear technical goals, measurable success criteria, and strong conversion paths.
Technical blockers are identified early and resolved efficiently.
Customer feedback reaches product and engineering teams in a clear, actionable form, leading to scalable improvements in the product and onboarding experience.
This is an in-office position (5 days/week) in San Francisco (walking distance to Caltrain)
We are looking for our first community hire: Someone who loves developer communities, wants to be in the middle of online and offline events, and is always ready to discuss recent technological developments with the Factory community.
You will own the Factory Guild (our ambassador program), run our developer events, build relationships with relevant companies and individuals in the tech space. You will be a face and a voice developers recognize and relate to.
This role is in person, in our San Francisco office, and might require traveling to events in other locations.
Build our developer ambassador program — recruit the first cohorts, support them properly, and keep it alive past the first month, which is where most programmes quietly die
Run our own developer events end to end, from the invitation to the follow-up, and represent Factory at the ones we sponsor
Be a visible and credible voice for Factory — on stage, in workshops, on podcasts, and in live demos where things occasionally break
Show up where developers already are, including open source, and take part rather than broadcast
Own the feedback loop back into product: bring what developers keep asking for to the people who can build it, then tell the community what happened
Create the material that helps people get started — tutorials, demo scripts, workshop content
A strong speaker, but also a stronger listener. You can hold a stage, prepare an engaging talk, but you can hold a one-to-one conversation.
You have strong writing skills, your communication style is authentic and relatable, but still professional
You are technical enough to be credible with engineers. You do not need engineering background, but you should be confident in demoing the product, and talking about the latest trends in autonomous software, coding agents, harnesses, and LLMs
You are able to communicate fast and be responsive to community members
2+ years in developer relations, community, developer advocacy, or as a developer who spent real time doing this type of work
A track record of running events or programmes end to end, at any size
Comfortable with ambiguity, and happy to ship a scrappy first version rather than wait for perfect conditions
You might excel if you
You genuinely enjoy spending time with people, and you get energy from talking and listening to them.
Have managed community or ambassador program from scratch before
Are already known in AI or developer-tooling circles, through open source, talks, writing or community leadership
Come from a software engineering background and want to point that credibility at something more people-facing
This is an in-office position (5 days/week) in San Francisco (walking distance to Caltrain)
","descriptionPlain":"ABOUT THE ROLE \n\nWe are looking for our first community hire: Someone who loves developer communities, wants to be in the middle of online and offline events, and is always ready to discuss recent technological developments with the Factory community.\n\nYou will own the Factory Guild (our ambassador program), run our developer events, build relationships with relevant companies and individuals in the tech space. You will be a face and a voice developers recognize and relate to.\n\nThis role is in person, in our San Francisco office, and might require traveling to events in other locations.\n\n\n\n\nWHAT YOU WILL DO AND ACHIEVE\n\n - Build our developer ambassador program — recruit the first cohorts, support them properly, and keep it alive past the first month, which is where most programmes quietly die\n\n - Run our own developer events end to end, from the invitation to the follow-up, and represent Factory at the ones we sponsor\n\n - Be a visible and credible voice for Factory — on stage, in workshops, on podcasts, and in live demos where things occasionally break\n\n - Show up where developers already are, including open source, and take part rather than broadcast\n\n - Own the feedback loop back into product: bring what developers keep asking for to the people who can build it, then tell the community what happened\n\n - Create the material that helps people get started — tutorials, demo scripts, workshop content\n\n\n\n\nQUALIFICATIONS\n\n - A strong speaker, but also a stronger listener. You can hold a stage, prepare an engaging talk, but you can hold a one-to-one conversation.\n\n - You have strong writing skills, your communication style is authentic and relatable, but still professional\n\n - You are technical enough to be credible with engineers. You do not need engineering background, but you should be confident in demoing the product, and talking about the latest trends in autonomous software, coding agents, harnesses, and LLMs\n\n - You are able to communicate fast and be responsive to community members\n\n - 2+ years in developer relations, community, developer advocacy, or as a developer who spent real time doing this type of work\n\n - A track record of running events or programmes end to end, at any size\n\n - Comfortable with ambiguity, and happy to ship a scrappy first version rather than wait for perfect conditions\n\nYou might excel if you\n\n - You genuinely enjoy spending time with people, and you get energy from talking and listening to them.\n\n - Have managed community or ambassador program from scratch before\n\n - Are already known in AI or developer-tooling circles, through open source, talks, writing or community leadership\n\n - Come from a software engineering background and want to point that credibility at something more people-facing\n\n\n\nThis is an in-office position (5 days/week) in San Francisco (walking distance to Caltrain)"}],"apiVersion":"1"}