Healthcare is a $4+ trillion industry in the U.S. alone, and it’s undergoing a rapid digital transformation.
Hospitals, digital health companies, and life sciences organizations rely on analytics and advertising tools to reach patients, measure performance, and grow. But those tools weren’t built for regulated healthcare data. That creates real compliance risk and forces teams to choose between growth and privacy.
We’re a privacy-first data platform that helps healthcare organizations use modern marketing and analytics tools without exposing protected health information (PHI). Freshpaint sits between a company’s website or app and the third-party tools they use, automatically detecting and controlling sensitive data before it’s shared.
In short: we let healthcare teams move fast, safely.
Freshpaint is backed by some of the most respected names in technology, including:
Y Combinator (OpenAI, Stripe, Airbnb, Coinbase, DoorDash)
Intel Capital (Broadcom, Astera Labs, VMware, RedHat, MongoDB)
We’ve raised tens of millions of dollars in funding to build the privacy infrastructure layer for healthcare’s digital future.
Freshpaint helps healthcare organizations modernize their data infrastructure so they can run world-class analytics and marketing while staying fully privacy compliant. As an Enterprise AE, you’ll be responsible for driving new revenue, generating demand, navigating complex enterprise sales cycles, and representing Freshpaint’s value to senior executives across Marketing, Product, Compliance, and Legal.
This is a true builder role. You will be foundational to scaling Freshpaint’s go-to-market motion.
Own your revenue number
Own leading and lagging indicators tied to pipeline generation, deal progression, and closed revenue
Build and maintain a healthy pipeline through a mix of outbound, partner-sourced, and event-driven opportunities
Run a tight sales process from first touch through close, with crisp forecasting and CRM hygiene
Manage deal cycles of 60–120 days across multiple stakeholders, buying committees, and compliance/legal reviews
Expand revenue via multi-threading, influencing executives, and reframing customer business cases
Generate pipeline through high-quality outbound working alongside your SDR: sequences, social selling, signal-based outreach, and personalization
Attend industry events, roundtables, and conferences, and turn those rooms into real opportunities
Build strong relationships with digital agencies, who influence key buying decisions
Develop partner go-to-market plays that help accelerate pipeline creation and deal momentum
Build repeatable outbound motions that other AEs and SDRs can learn from
Lead deep, consultative discovery that uncovers business problems, required capabilities, and success metrics
Build account plans with whitespace mapping, multi-threading paths, and clear executive alignment strategies
Drive deals forward with crisp next steps, mutual action plans, and alignment on decision criteria
Work cross-functionally with Product, Sales Engineering, Marketing, and Partnerships to win complex deals
Master competitive differentiation and objection handling across privacy, compliance, data, and activation
Develop a deep understanding of Freshpaint’s value, capabilities, and architecture
Become knowledgeable about healthcare data privacy, HIPAA, tracking changes, and the broader MarTech ecosystem
Educate prospects on the changing regulatory environment and why modern data infrastructure is required to stay compliant
Clearly communicate technical concepts to diverse audiences (marketers, PMs, engineers, data teams, and executives)
Understand common Freshpaint use cases and how customers activate data while staying compliant
Maintain rigorous CRM accuracy (HubSpot) across pipeline, forecasting, and next steps
Run detailed qualification using MEDDIC/Command of the Message or similar frameworks
Communicate deal status and risk clearly to sales leadership
Track personal performance metrics and continuously improve your conversion rates, outbound effectiveness, and sales velocity
Contribute to repeatable playbooks, messaging, and GTM learnings for the broader team
Present to and influence CMOs, CPOs, General Counsels, VPs of Marketing, and VP-level executives
Drive strong executive presence in meetings, events, and customer workshops
Build long-term executive relationships that lead to both initial wins and future expansion
Serve as a trusted advisor who deeply understands the customer's business, risks, and strategic priorities
5+ years of closing experience in B2B SaaS, selling to enterprise & strategic level customers
Strong outbound muscle: you consistently generate pipeline and teach others to do the same
Experience running 60–90 day deal cycles with mid–six-figure ACVs (~$100k)
Track record of meeting or exceeding quota (President’s Club, Rep of the Year, etc.)
Excellent written and verbal communication skills, including the ability to present to executives
Proven ability to run structured discovery, build compelling business cases, and influence buying committees
Strong relationship-building skills with agency and consulting/SI partners
Executive presence and comfort operating in high-stakes conversations
Self-starter attitude with the ability to operate in a fast-paced, ever-changing startup environment
Ability to travel up to 40% for events, customer meetings, and partner activities
Experience selling into healthcare, regulated industries, or privacy/security personas
Experience with Command of the Message
Experience with MEDDIC or MEDDPICC
Background in customer data, product analytics, MarTech, or data infrastructure
We take care of our team—here’s a peek at what you get when you join:
Competitive pay + generous equity (10-year exercise window)
Fully remote (U.S. only) with a $150/month coworking stipend
Half-day Fridays, every Friday
16 weeks fully paid parental leave (eligible after 6 months; commission-based roles receive 100% base salary during leave)
Unlimited PTO with a required 2-week minimum
Top-tier health, dental & vision (100% covered for you, 80% for dependents)
2 “Treat Yourself” days a year—$100 and a day off, just because
Intentional & engaging company offsites 2x a year (past trips: Arizona, Jackson Hole, Cabo, Nashville, New Orleans & more) + a department offsite 1x per year
And more! Check out our careers page for the full list.
","descriptionPlain":"ABOUT FRESHPAINT:\n\nHealthcare is a $4+ trillion industry in the U.S. alone, and it’s undergoing a rapid digital transformation.\n\nHospitals, digital health companies, and life sciences organizations rely on analytics and advertising tools to reach patients, measure performance, and grow. But those tools weren’t built for regulated healthcare data. That creates real compliance risk and forces teams to choose between growth and privacy.\n\n\nFRESHPAINT ELIMINATES THAT TRADE-OFF.\n\nWe’re a privacy-first data platform that helps healthcare organizations use modern marketing and analytics tools without exposing protected health information (PHI). Freshpaint sits between a company’s website or app and the third-party tools they use, automatically detecting and controlling sensitive data before it’s shared.\n\nIn short: we let healthcare teams move fast, safely.\n\n\nBACKED BY TOP INVESTORS\n\nFreshpaint is backed by some of the most respected names in technology, including:\n\n - Y Combinator (OpenAI, Stripe, Airbnb, Coinbase, DoorDash)\n\n - Intel Capital (Broadcom, Astera Labs, VMware, RedHat, MongoDB)\n\nWe’ve raised tens of millions of dollars in funding to build the privacy infrastructure layer for healthcare’s digital future.\n\n\nWHAT YOU’LL BE DOING\n\nFreshpaint helps healthcare organizations modernize their data infrastructure so they can run world-class analytics and marketing while staying fully privacy compliant. As an Enterprise AE, you’ll be responsible for driving new revenue, generating demand, navigating complex enterprise sales cycles, and representing Freshpaint’s value to senior executives across Marketing, Product, Compliance, and Legal.\n\nThis is a true builder role. You will be foundational to scaling Freshpaint’s go-to-market motion.\n\n\nPRIMARY RESPONSIBILITIES\n\n - Own your revenue number\n\n - Own leading and lagging indicators tied to pipeline generation, deal progression, and closed revenue\n\n - Build and maintain a healthy pipeline through a mix of outbound, partner-sourced, and event-driven opportunities\n\n - Run a tight sales process from first touch through close, with crisp forecasting and CRM hygiene\n\n - Manage deal cycles of 60–120 days across multiple stakeholders, buying committees, and compliance/legal reviews\n\n - Expand revenue via multi-threading, influencing executives, and reframing customer business cases\n\n\nDRIVE PIPELINE THROUGH OUTBOUND, EVENTS, AND PARTNERSHIPS\n\n - Generate pipeline through high-quality outbound working alongside your SDR: sequences, social selling, signal-based outreach, and personalization\n\n - Attend industry events, roundtables, and conferences, and turn those rooms into real opportunities\n\n - Build strong relationships with digital agencies, who influence key buying decisions\n\n - Develop partner go-to-market plays that help accelerate pipeline creation and deal momentum\n\n - Build repeatable outbound motions that other AEs and SDRs can learn from\n\n\nRUN AN ELITE ENTERPRISE SALES PROCESS\n\n - Lead deep, consultative discovery that uncovers business problems, required capabilities, and success metrics\n\n - Build account plans with whitespace mapping, multi-threading paths, and clear executive alignment strategies\n\n - Drive deals forward with crisp next steps, mutual action plans, and alignment on decision criteria\n\n - Work cross-functionally with Product, Sales Engineering, Marketing, and Partnerships to win complex deals\n\n - Master competitive differentiation and objection handling across privacy, compliance, data, and activation\n\n\nBECOME AN EXPERT IN DATA, COMPLIANCE, AND THE HEALTHCARE MARKETING LANDSCAPE\n\n - Develop a deep understanding of Freshpaint’s value, capabilities, and architecture\n\n - Become knowledgeable about healthcare data privacy, HIPAA, tracking changes, and the broader MarTech ecosystem\n\n - Educate prospects on the changing regulatory environment and why modern data infrastructure is required to stay compliant\n\n - Clearly communicate technical concepts to diverse audiences (marketers, PMs, engineers, data teams, and executives)\n\n - Understand common Freshpaint use cases and how customers activate data while staying compliant\n\n\nOPERATE WITH EXCELLENCE\n\n - Maintain rigorous CRM accuracy (HubSpot) across pipeline, forecasting, and next steps\n\n - Run detailed qualification using MEDDIC/Command of the Message or similar frameworks\n\n - Communicate deal status and risk clearly to sales leadership\n\n - Track personal performance metrics and continuously improve your conversion rates, outbound effectiveness, and sales velocity\n\n - Contribute to repeatable playbooks, messaging, and GTM learnings for the broader team\n\n\nREPRESENT FRESHPAINT AS A SENIOR, TRUSTED ADVISOR\n\n - Present to and influence CMOs, CPOs, General Counsels, VPs of Marketing, and VP-level executives\n\n - Drive strong executive presence in meetings, events, and customer workshops\n\n - Build long-term executive relationships that lead to both initial wins and future expansion\n\n - Serve as a trusted advisor who deeply understands the customer's business, risks, and strategic priorities\n\n\nDESIRED SKILLS & EXPERIENCE\n\n - 5+ years of closing experience in B2B SaaS, selling to enterprise & strategic level customers\n\n - Strong outbound muscle: you consistently generate pipeline and teach others to do the same\n\n - Experience running 60–90 day deal cycles with mid–six-figure ACVs (~$100k)\n\n - Track record of meeting or exceeding quota (President’s Club, Rep of the Year, etc.)\n\n - Excellent written and verbal communication skills, including the ability to present to executives\n\n - Proven ability to run structured discovery, build compelling business cases, and influence buying committees\n\n - Strong relationship-building skills with agency and consulting/SI partners\n\n - Executive presence and comfort operating in high-stakes conversations\n\n - Self-starter attitude with the ability to operate in a fast-paced, ever-changing startup environment\n\n - Ability to travel up to 40% for events, customer meetings, and partner activities\n\n\nNICE TO HAVES\n\n - Experience selling into healthcare, regulated industries, or privacy/security personas\n\n - Experience with Command of the Message\n\n - Experience with MEDDIC or MEDDPICC\n\n - Background in customer data, product analytics, MarTech, or data infrastructure\n\n\nPERKS & BENEFITS\n\nWe take care of our team—here’s a peek at what you get when you join:\n\n - Competitive pay + generous equity (10-year exercise window)\n\n - Fully remote (U.S. only) with a $150/month coworking stipend\n\n - Half-day Fridays, every Friday\n\n - 16 weeks fully paid parental leave (eligible after 6 months; commission-based roles receive 100% base salary during leave)\n\n - Unlimited PTO with a required 2-week minimum\n\n - Top-tier health, dental & vision (100% covered for you, 80% for dependents)\n\n - 2 “Treat Yourself” days a year—$100 and a day off, just because\n\n - Intentional & engaging company offsites 2x a year (past trips: Arizona, Jackson Hole, Cabo, Nashville, New Orleans & more) + a department offsite 1x per year\n\nAnd more! Check out our careers page https://www.freshpaint.io/about?gad_source=1&gclid=Cj0KCQjwncWvBhD_ARIsAEb2HW9vl4BJz91ApZqNNlJJ6kDO1E-BhAaIuP-_t08tS6X2_Wpoj8qHaCIaAmysEALw_wcB&hsa_acc=2262337429&hsa_ad=673054100615&hsa_cam=12072412058&hsa_grp=119258989111&hsa_kw=freshpaint+platform&hsa_mt=b&hsa_net=adwords&hsa_src=g&hsa_tgt=kwd-2154402015807&hsa_ver=3&utm_campaign=ML_Freshpaint_Brand&utm_medium=cpc&utm_source=google&utm_term=freshpaint+platform for the full list."},{"id":"d6f0af53-fbd9-400f-ba46-26f65ee26478","title":"Support Engineer","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"Remote - US","secondaryLocations":[],"publishedAt":"2026-04-20T01:16:37.113+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"USA"}},"jobUrl":"https://jobs.ashbyhq.com/freshpaint/d6f0af53-fbd9-400f-ba46-26f65ee26478","applyUrl":"https://jobs.ashbyhq.com/freshpaint/d6f0af53-fbd9-400f-ba46-26f65ee26478/application","descriptionHtml":"Healthcare is a $4+ trillion industry in the U.S. alone, and it’s undergoing a rapid digital transformation.
Hospitals, digital health companies, and life sciences organizations rely on analytics and advertising tools to reach patients, measure performance, and grow. But those tools weren’t built for regulated healthcare data. That creates real compliance risk and forces teams to choose between growth and privacy.
We’re a privacy-first data platform that helps healthcare organizations use modern marketing and analytics tools without exposing protected health information (PHI). Freshpaint sits between a company’s website or app and the third-party tools they use, automatically detecting and controlling sensitive data before it’s shared.
In short: we let healthcare teams move fast, safely.
Freshpaint is backed by some of the most respected names in technology, including:
Y Combinator (OpenAI, Stripe, Airbnb, Coinbase, DoorDash)
Intel Capital (Broadcom, Astera Labs, VMware, RedHat, MongoDB)
We’ve raised tens of millions of dollars in funding to build the privacy infrastructure layer for healthcare’s digital future.
We’re looking for a Support Engineer who thrives at the intersection of customer experience and deep technical problem-solving. You’re someone who enjoys digging into complex systems, reading code, and figuring out how things work under the hood to resolve customer issues. You take full ownership from first report to final resolution, and you’re driven to not just fix problems, but to improve the overall customer experience. You’re an empathetic communicator who can translate technical details clearly, and a proactive partner who surfaces insights to improve the product and support processes.
In this role, you’ll serve as a frontline technical expert, helping customers navigate and troubleshoot a complex product. You’ll investigate issues by working directly in the codebase and across systems, using tools like Go, TypeScript, and SQL to identify root causes and deliver solutions. You’ll collaborate closely with Engineering, Customer Success, and Product to resolve issues, improve workflows, and advocate for customer needs. Your work will directly shape both the customer experience and the evolution of the product.
Own and drive customer issues to resolution end-to-end
Troubleshoot and resolve complex technical issues across the stack
Investigate application behavior using Go, TypeScript, and SQL
Analyze system architecture and code to identify root causes
Partner cross-functionally with Engineering, Customer Success, and Account teams
Support customers across the full lifecycle, including onboarding and ongoing usage
Communicate technical issues clearly to both technical and non-technical audiences
Create and maintain internal runbooks and customer-facing documentation
Surface customer feedback and insights to inform product improvements
Ability to read and write code (Go, JavaScript/TypeScript preferred)
2+ years in a technical support, solutions engineering, or software engineering role
2+ years in a customer-facing position
Experience troubleshooting across frontend and backend systems
Strong analytical and problem-solving skills with a self-service mindset
Clear and effective communicator across a range of audiences
Highly organized, able to manage multiple issues and priorities simultaneously
Customer-first mindset with strong empathy and ownership
Familiarity with databases & SQL
Experience supporting complex or highly technical SaaS products
Familiarity with debugging production environments
Experience working with SQL and data-heavy systems
Background collaborating closely with Product and Engineering teams
Contributions to technical documentation, help centers, or knowledge bases
We take care of our team—here’s a peek at what you get when you join:
Competitive pay + generous equity (10-year exercise window)
Fully remote (U.S. only) with a $150/month coworking stipend
Half-day Fridays, every Friday
16 weeks fully paid parental leave (eligible after 6 months; commission-based roles receive 100% base salary during leave)
Unlimited PTO with a required 2-week minimum
Top-tier health, dental & vision (100% covered for you, 80% for dependents)
2 “Treat Yourself” days a year—$100 and a day off, just because
Intentional & engaging company offsites 2x a year (past trips: Arizona, Jackson Hole, Cabo, Nashville, New Orleans & more) + a department offsite 1x per year
And more! Check out our careers page for the full list.
","descriptionPlain":"ABOUT FRESHPAINT:\n\nHealthcare is a $4+ trillion industry in the U.S. alone, and it’s undergoing a rapid digital transformation.\n\nHospitals, digital health companies, and life sciences organizations rely on analytics and advertising tools to reach patients, measure performance, and grow. But those tools weren’t built for regulated healthcare data. That creates real compliance risk and forces teams to choose between growth and privacy.\n\n\nFRESHPAINT ELIMINATES THAT TRADE-OFF.\n\nWe’re a privacy-first data platform that helps healthcare organizations use modern marketing and analytics tools without exposing protected health information (PHI). Freshpaint sits between a company’s website or app and the third-party tools they use, automatically detecting and controlling sensitive data before it’s shared.\n\nIn short: we let healthcare teams move fast, safely.\n\n\nBACKED BY TOP INVESTORS\n\nFreshpaint is backed by some of the most respected names in technology, including:\n\n - Y Combinator (OpenAI, Stripe, Airbnb, Coinbase, DoorDash)\n\n - Intel Capital (Broadcom, Astera Labs, VMware, RedHat, MongoDB)\n\nWe’ve raised tens of millions of dollars in funding to build the privacy infrastructure layer for healthcare’s digital future.\n\n\nWHO WE’RE LOOKING FOR\n\nWe’re looking for a Support Engineer who thrives at the intersection of customer experience and deep technical problem-solving. You’re someone who enjoys digging into complex systems, reading code, and figuring out how things work under the hood to resolve customer issues. You take full ownership from first report to final resolution, and you’re driven to not just fix problems, but to improve the overall customer experience. You’re an empathetic communicator who can translate technical details clearly, and a proactive partner who surfaces insights to improve the product and support processes.\n\n\nWHAT YOU’LL BE DOING\n\nIn this role, you’ll serve as a frontline technical expert, helping customers navigate and troubleshoot a complex product. You’ll investigate issues by working directly in the codebase and across systems, using tools like Go, TypeScript, and SQL to identify root causes and deliver solutions. You’ll collaborate closely with Engineering, Customer Success, and Product to resolve issues, improve workflows, and advocate for customer needs. Your work will directly shape both the customer experience and the evolution of the product.\n\n\nPRIMARY RESPONSIBILITIES\n\n - Own and drive customer issues to resolution end-to-end\n\n - Troubleshoot and resolve complex technical issues across the stack\n\n - Investigate application behavior using Go, TypeScript, and SQL\n\n - Analyze system architecture and code to identify root causes\n\n - Partner cross-functionally with Engineering, Customer Success, and Account teams\n\n - Support customers across the full lifecycle, including onboarding and ongoing usage\n\n - Communicate technical issues clearly to both technical and non-technical audiences\n\n - Create and maintain internal runbooks and customer-facing documentation\n\n - Surface customer feedback and insights to inform product improvements\n\n\nDESIRED SKILLS & EXPERIENCE\n\n - Ability to read and write code (Go, JavaScript/TypeScript preferred)\n\n - 2+ years in a technical support, solutions engineering, or software engineering role\n\n - 2+ years in a customer-facing position\n\n - Experience troubleshooting across frontend and backend systems\n\n - Strong analytical and problem-solving skills with a self-service mindset\n\n - Clear and effective communicator across a range of audiences\n\n - Highly organized, able to manage multiple issues and priorities simultaneously\n\n - Customer-first mindset with strong empathy and ownership\n\n - Familiarity with databases & SQL\n\n\nNICE TO HAVES\n\n - Experience supporting complex or highly technical SaaS products\n\n - Familiarity with debugging production environments\n\n - Experience working with SQL and data-heavy systems\n\n - Background collaborating closely with Product and Engineering teams\n\n - Contributions to technical documentation, help centers, or knowledge bases\n\n\nPERKS & BENEFITS\n\nWe take care of our team—here’s a peek at what you get when you join:\n\n - Competitive pay + generous equity (10-year exercise window)\n\n - Fully remote (U.S. only) with a $150/month coworking stipend\n\n - Half-day Fridays, every Friday\n\n - 16 weeks fully paid parental leave (eligible after 6 months; commission-based roles receive 100% base salary during leave)\n\n - Unlimited PTO with a required 2-week minimum\n\n - Top-tier health, dental & vision (100% covered for you, 80% for dependents)\n\n - 2 “Treat Yourself” days a year—$100 and a day off, just because\n\n - Intentional & engaging company offsites 2x a year (past trips: Arizona, Jackson Hole, Cabo, Nashville, New Orleans & more) + a department offsite 1x per year\n\nAnd more! Check out our careers page https://www.freshpaint.io/about?gad_source=1&gclid=Cj0KCQjwncWvBhD_ARIsAEb2HW9vl4BJz91ApZqNNlJJ6kDO1E-BhAaIuP-_t08tS6X2_Wpoj8qHaCIaAmysEALw_wcB&hsa_acc=2262337429&hsa_ad=673054100615&hsa_cam=12072412058&hsa_grp=119258989111&hsa_kw=freshpaint+platform&hsa_mt=b&hsa_net=adwords&hsa_src=g&hsa_tgt=kwd-2154402015807&hsa_ver=3&utm_campaign=ML_Freshpaint_Brand&utm_medium=cpc&utm_source=google&utm_term=freshpaint+platform for the full list."},{"id":"cae714e6-8ea6-43a5-8792-81beacd2f315","title":"Senior Software Engineer","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"Remote - US","secondaryLocations":[],"publishedAt":"2025-06-30T19:54:41.530+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"USA"}},"jobUrl":"https://jobs.ashbyhq.com/freshpaint/cae714e6-8ea6-43a5-8792-81beacd2f315","applyUrl":"https://jobs.ashbyhq.com/freshpaint/cae714e6-8ea6-43a5-8792-81beacd2f315/application","descriptionHtml":"Healthcare is a $4+ trillion industry in the U.S. alone, and it’s undergoing a rapid digital transformation.
Hospitals, digital health companies, and life sciences organizations rely on analytics and advertising tools to reach patients, measure performance, and grow. But those tools weren’t built for regulated healthcare data. That creates real compliance risk and forces teams to choose between growth and privacy.
We’re a privacy-first data platform that helps healthcare organizations use modern marketing and analytics tools without exposing protected health information (PHI). Freshpaint sits between a company’s website or app and the third-party tools they use, automatically detecting and controlling sensitive data before it’s shared.
In short: we let healthcare teams move fast, safely.
Freshpaint is backed by some of the most respected names in technology, including:
Y Combinator (OpenAI, Stripe, Airbnb, Coinbase, DoorDash)
Intel Capital (Broadcom, Astera Labs, VMware, RedHat, MongoDB)
We’ve raised tens of millions of dollars in funding to build the privacy infrastructure layer for healthcare’s digital future.
Get hands on with many aspects of running a startup - you'll get exposure to customers, sales, product, growth, and more.
Delight customers. You’ll be able to ship features that provide immediate benefits to our customer base.
Build and expand the privacy-first backbone that our healthcare customers rely on to serve their users and patients.
Develop the tools that our healthcare customers need to see their audiences, market to them, and optimize for them.
Pair program with engineers in an iterative environment that gives space for exploration.
You have at least 7 years of experience in a software engineering role
You learn fast and are able to get up to speed quickly on new tools and technologies
You get things done – fast. You take ownership and solve problems when you see them
You are able to understand and reason about complex systems
You have high empathy and a keen sense of understanding how other people think
You’re familiar with our tech stack - Golang, Typescript, AWS, Postgres
You’re familiar with the analytics/customer data/big data space
We take care of our team—here’s a peek at what you get when you join:
Competitive pay + generous equity (10-year exercise window)
Fully remote (U.S. only) with a $150/month coworking stipend
Half-day Fridays, every Friday
16 weeks fully paid parental leave (eligible after 6 months; commission-based roles receive 100% base salary during leave)
Unlimited PTO with a required 2-week minimum
Top-tier health, dental & vision (100% covered for you, 80% for dependents)
2 “Treat Yourself” days a year—$100 and a day off, just because
Intentional & engaging company offsites 2x a year (past trips: Arizona, Jackson Hole, Cabo, Nashville, New Orleans & more) + a department offsite 1x per year
And more! Check out our careers page for the full list.
","descriptionPlain":"ABOUT FRESHPAINT:\n\nHealthcare is a $4+ trillion industry in the U.S. alone, and it’s undergoing a rapid digital transformation.\n\nHospitals, digital health companies, and life sciences organizations rely on analytics and advertising tools to reach patients, measure performance, and grow. But those tools weren’t built for regulated healthcare data. That creates real compliance risk and forces teams to choose between growth and privacy.\n\n\nFRESHPAINT ELIMINATES THAT TRADE-OFF.\n\nWe’re a privacy-first data platform that helps healthcare organizations use modern marketing and analytics tools without exposing protected health information (PHI). Freshpaint sits between a company’s website or app and the third-party tools they use, automatically detecting and controlling sensitive data before it’s shared.\n\nIn short: we let healthcare teams move fast, safely.\n\n\nBACKED BY TOP INVESTORS\n\nFreshpaint is backed by some of the most respected names in technology, including:\n\n - Y Combinator (OpenAI, Stripe, Airbnb, Coinbase, DoorDash)\n\n - Intel Capital (Broadcom, Astera Labs, VMware, RedHat, MongoDB)\n\nWe’ve raised tens of millions of dollars in funding to build the privacy infrastructure layer for healthcare’s digital future.\n\n\nWHAT YOU’LL BE DOING\n\n - Get hands on with many aspects of running a startup - you'll get exposure to customers, sales, product, growth, and more.\n\n - Delight customers. You’ll be able to ship features that provide immediate benefits to our customer base.\n\n\nPRIMARY RESPONSIBILITIES\n\n - Build and expand the privacy-first backbone that our healthcare customers rely on to serve their users and patients.\n\n - Develop the tools that our healthcare customers need to see their audiences, market to them, and optimize for them.\n\n - Pair program with engineers in an iterative environment that gives space for exploration.\n\n\nDESIRED SKILLS & EXPERIENCE\n\n - You have at least 7 years of experience in a software engineering role\n\n - You learn fast and are able to get up to speed quickly on new tools and technologies\n\n - You get things done – fast. You take ownership and solve problems when you see them\n\n - You are able to understand and reason about complex systems\n\n - You have high empathy and a keen sense of understanding how other people think\n\n\nNICE TO HAVES\n\n - You’re familiar with our tech stack - Golang, Typescript, AWS, Postgres\n\n - You’re familiar with the analytics/customer data/big data space\n\n\nPERKS & BENEFITS\n\nWe take care of our team—here’s a peek at what you get when you join:\n\n - Competitive pay + generous equity (10-year exercise window)\n\n - Fully remote (U.S. only) with a $150/month coworking stipend\n\n - Half-day Fridays, every Friday\n\n - 16 weeks fully paid parental leave (eligible after 6 months; commission-based roles receive 100% base salary during leave)\n\n - Unlimited PTO with a required 2-week minimum\n\n - Top-tier health, dental & vision (100% covered for you, 80% for dependents)\n\n - 2 “Treat Yourself” days a year—$100 and a day off, just because\n\n - Intentional & engaging company offsites 2x a year (past trips: Arizona, Jackson Hole, Cabo, Nashville, New Orleans & more) + a department offsite 1x per year\n\nAnd more! Check out our careers page https://www.freshpaint.io/about?gad_source=1&gclid=Cj0KCQjwncWvBhD_ARIsAEb2HW9vl4BJz91ApZqNNlJJ6kDO1E-BhAaIuP-_t08tS6X2_Wpoj8qHaCIaAmysEALw_wcB&hsa_acc=2262337429&hsa_ad=673054100615&hsa_cam=12072412058&hsa_grp=119258989111&hsa_kw=freshpaint+platform&hsa_mt=b&hsa_net=adwords&hsa_src=g&hsa_tgt=kwd-2154402015807&hsa_ver=3&utm_campaign=ML_Freshpaint_Brand&utm_medium=cpc&utm_source=google&utm_term=freshpaint+platform for the full list."},{"id":"a9a9d4dd-6834-4d6c-b91e-cd00cd2614b8","title":"Head of Account Management","department":"Customer Success","team":"Customer Success","employmentType":"FullTime","location":"Remote - US","secondaryLocations":[],"publishedAt":"2026-03-24T00:41:56.188+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"USA"}},"jobUrl":"https://jobs.ashbyhq.com/freshpaint/a9a9d4dd-6834-4d6c-b91e-cd00cd2614b8","applyUrl":"https://jobs.ashbyhq.com/freshpaint/a9a9d4dd-6834-4d6c-b91e-cd00cd2614b8/application","descriptionHtml":"Healthcare is a $4+ trillion industry in the U.S. alone, and it’s undergoing a rapid digital transformation.
Hospitals, digital health companies, and life sciences organizations rely on analytics and advertising tools to reach patients, measure performance, and grow. But those tools weren’t built for regulated healthcare data. That creates real compliance risk and forces teams to choose between growth and privacy.
We’re a privacy-first data platform that helps healthcare organizations use modern marketing and analytics tools without exposing protected health information (PHI). Freshpaint sits between a company’s website or app and the third-party tools they use, automatically detecting and controlling sensitive data before it’s shared.
In short: we let healthcare teams move fast, safely.
Freshpaint is backed by some of the most respected names in technology, including:
Y Combinator (OpenAI, Stripe, Airbnb, Coinbase, DoorDash)
Intel Capital (Broadcom, Astera Labs, VMware, RedHat, MongoDB)
We’ve raised tens of millions of dollars in funding to build the privacy infrastructure layer for healthcare’s digital future.
The ideal candidate has a proven track record of building and elevating high-performing Account Management teams, with particular strength in lifting up first-time managers and first-time leaders. They bring disciplined operational systems, strong forecasting accuracy, and a repeatable approach to driving net retention and customer outcomes.
Our success is defined by the success of our customers.
This role oversees:
Enterprise Account Managers (high-volume, scaled engagement model)
Strategic Account Managers (high-touch, white-glove, deeply embedded accounts)
We are seeking a Head of Account Management to lead and scale our Enterprise and Strategic Account Management teams. This leader will own the health, retention, and expansion of our post-sale revenue base by driving best-in-class operational rigor, developing exceptional managers and leaders, and ensuring consistent customer value delivery across segments and then developing those into clear, repeatable playbooks for the team.
Own gross and net retention across the AM organization.
Drive consistent upsell and expansion performance across both Enterprise and Strategic segments.
Establish clear performance benchmarks for:
Net retention rate
Adoption metrics
Account health
Forecast accuracy
ARR per rep
Partner cross-functionally with Sales, Product, Support, and CS Engineering to remove friction in expansion and renewal processes.
Ensure renewal and expansion processes are predictable, disciplined, and measurable.
Enterprise Accounts (Scaled Model)
Ensure efficient management of larger account portfolios.
Optimize cadence, playbooks, automation, and KPI tracking.
Build repeatable frameworks for whitespace identification and product adoption.
Strategic Accounts (White-Glove Model)
Standardize executive engagement strategies.
Ensure rigorous QBR frameworks and executive alignment.
Proven ability to hit commercial goals and develop clear commercial strategies.
Deepen value realization and measurable ROI storytelling.
Drive structured, proactive account planning and relationship mapping.
Create clarity around what “good” looks like in each segment and ensure execution meets that bar consistently.
A critical priority of this role is developing people, especially:
First-time managers
First-time leaders
High-potential AMs transitioning into leadership roles
You will:
Coach managers on:
Performance management
Forecasting discipline
Strategic account thinking
Executive communication
Driving accountability
Implement structured manager enablement programs to eventually develop top talent into leads as needed.
Create clear career paths within Account Management.
Raise the bar on talent density and performance expectations, and identify and implement training/certification and resourcing for the team - we want this team constantly learning and leveling up.
You will:
Establish forecasting systems with high accuracy and transparency.
Ensure CRM hygiene and pipeline integrity.
Standardize:
Account planning frameworks
Value realization documentation
Adoption measurement
QBR structure
Health scoring
Build dashboards and reporting that drive action, not just visibility.
Run a disciplined operating cadence:
Weekly forecast calls
Performance reviews
Account line-by-line reviews
Quarterly business retrospectives
Create scalable playbooks for renewal and expansion execution.
Ensure every account has a clear value realization strategy.
Raise the bar on ROI articulation and executive storytelling.
Embed a culture of proactive risk identification.
Strengthen executive sponsor engagement internally and externally.
Serve as a key escalation point for complex strategic accounts.
Act as the voice of the customer internally.
Partner closely with:
Product (feedback loops, roadmap alignment)
Sales (handoffs, expansion alignment)
Marketing (case studies, advocacy)
Support & Engineering (issue resolution)
Improve handoffs from implementation to ongoing account management.
Reduce friction in the customer journey.
Over 10+ years in enterprise SaaS, customer success, or account management.
5+ years leading managers and multi-layer teams.
Proven experience developing first-time managers into high-performing leaders.
Track record of scaling teams through growth stages.
Experience owning meaningful post-sale revenue targets.
Strong history of improving net revenue retention and expansion metrics.
Deep understanding of renewal forecasting and expansion modeling.
Exceptional discipline in forecasting, CRM hygiene, and reporting.
Process-oriented mindset with the ability to build scalable systems.
Strong analytical orientation and comfort with adoption metrics and KPIs.
Comfortable engaging with C-level stakeholders.
Ability to coach teams on executive alignment and consultative value delivery.
Strong ability to balance scaled efficiency with white-glove engagement models.
Passionate about leadership development.
Skilled at feedback, coaching, and accountability.
Ability to raise performance standards while maintaining team engagement.
Experience in healthcare technology or marketing technology.
Experience in privacy, data, or compliance-driven environments.
Background in building multi-segment AM organizations (Enterprise + Strategic).
We take care of our team—here’s a peek at what you get when you join:
Competitive pay + generous equity (10-year exercise window)
Fully remote (U.S. only) with a $150/month coworking stipend
Half-day Fridays, every Friday
16 weeks fully paid parental leave (eligible after 6 months; commission-based roles receive 100% base salary during leave)
Unlimited PTO with a required 2-week minimum
Top-tier health, dental & vision (100% covered for you, 80% for dependents)
2 “Treat Yourself” days a year—$100 and a day off, just because
Intentional & engaging company offsites 2x a year (past trips: Arizona, Jackson Hole, Cabo, Nashville, New Orleans & more) + a department offsite 1x per year
And more! Check out our careers page for the full list.
","descriptionPlain":"ABOUT FRESHPAINT:\n\nHealthcare is a $4+ trillion industry in the U.S. alone, and it’s undergoing a rapid digital transformation.\n\nHospitals, digital health companies, and life sciences organizations rely on analytics and advertising tools to reach patients, measure performance, and grow. But those tools weren’t built for regulated healthcare data. That creates real compliance risk and forces teams to choose between growth and privacy.\n\n\nFRESHPAINT ELIMINATES THAT TRADE-OFF.\n\nWe’re a privacy-first data platform that helps healthcare organizations use modern marketing and analytics tools without exposing protected health information (PHI). Freshpaint sits between a company’s website or app and the third-party tools they use, automatically detecting and controlling sensitive data before it’s shared.\n\nIn short: we let healthcare teams move fast, safely.\n\n\nBACKED BY TOP INVESTORS\n\nFreshpaint is backed by some of the most respected names in technology, including:\n\n - Y Combinator (OpenAI, Stripe, Airbnb, Coinbase, DoorDash)\n\n - Intel Capital (Broadcom, Astera Labs, VMware, RedHat, MongoDB)\n\nWe’ve raised tens of millions of dollars in funding to build the privacy infrastructure layer for healthcare’s digital future.\n\n\nWHO WE’RE LOOKING FOR\n\nThe ideal candidate has a proven track record of building and elevating high-performing Account Management teams, with particular strength in lifting up first-time managers and first-time leaders. They bring disciplined operational systems, strong forecasting accuracy, and a repeatable approach to driving net retention and customer outcomes.\n\n\nWHAT YOU’LL BE DOING\n\nOur success is defined by the success of our customers.\n\nThis role oversees:\n\n - Enterprise Account Managers (high-volume, scaled engagement model)\n\n - Strategic Account Managers (high-touch, white-glove, deeply embedded accounts)\n\nWe are seeking a Head of Account Management to lead and scale our Enterprise and Strategic Account Management teams. This leader will own the health, retention, and expansion of our post-sale revenue base by driving best-in-class operational rigor, developing exceptional managers and leaders, and ensuring consistent customer value delivery across segments and then developing those into clear, repeatable playbooks for the team.\n\n\nPRIMARY RESPONSIBILITIES\n\n\n1. NET REVENUE RETENTION & GROWTH STRATEGY\n\n - Own gross and net retention across the AM organization.\n\n - Drive consistent upsell and expansion performance across both Enterprise and Strategic segments.\n\n - Establish clear performance benchmarks for:\n \n - Net retention rate\n \n - Adoption metrics\n \n - Account health\n \n - Forecast accuracy\n \n - ARR per rep\n\n - Partner cross-functionally with Sales, Product, Support, and CS Engineering to remove friction in expansion and renewal processes.\n\n - Ensure renewal and expansion processes are predictable, disciplined, and measurable.\n\n\n2. SEGMENT STRATEGY & ENGAGEMENT MODELS\n\n - Enterprise Accounts (Scaled Model)\n \n - Ensure efficient management of larger account portfolios.\n \n - Optimize cadence, playbooks, automation, and KPI tracking.\n \n - Build repeatable frameworks for whitespace identification and product adoption.\n\n - Strategic Accounts (White-Glove Model)\n \n - Standardize executive engagement strategies.\n \n - Ensure rigorous QBR frameworks and executive alignment.\n \n - Proven ability to hit commercial goals and develop clear commercial strategies.\n \n - Deepen value realization and measurable ROI storytelling.\n \n - Drive structured, proactive account planning and relationship mapping.\n\n - Create clarity around what “good” looks like in each segment and ensure execution meets that bar consistently.\n\n\n3. DEVELOP MANAGERS & BUILD LEADERSHIP DEPTH\n\n - A critical priority of this role is developing people, especially:\n \n - First-time managers\n \n - First-time leaders\n \n - High-potential AMs transitioning into leadership roles\n\n - You will:\n \n - Coach managers on:\n \n - Performance management\n \n - Forecasting discipline\n \n - Strategic account thinking\n \n - Executive communication\n \n - Driving accountability\n \n - Implement structured manager enablement programs to eventually develop top talent into leads as needed.\n \n - Create clear career paths within Account Management.\n \n - Raise the bar on talent density and performance expectations, and identify and implement training/certification and resourcing for the team - we want this team constantly learning and leveling up.\n\n\n4. OPERATIONAL EXCELLENCE – BEST IN CLASS\n\n - You will:\n \n - Establish forecasting systems with high accuracy and transparency.\n \n - Ensure CRM hygiene and pipeline integrity.\n \n - Standardize:\n \n - Account planning frameworks\n \n - Value realization documentation\n \n - Adoption measurement\n \n - QBR structure\n \n - Health scoring\n\n - Build dashboards and reporting that drive action, not just visibility.\n\n - Run a disciplined operating cadence:\n \n - Weekly forecast calls\n \n - Performance reviews\n \n - Account line-by-line reviews\n \n - Quarterly business retrospectives\n\n - Create scalable playbooks for renewal and expansion execution.\n\n\n5. CUSTOMER VALUE & EXECUTIVE ALIGNMENT\n\n - Ensure every account has a clear value realization strategy.\n\n - Raise the bar on ROI articulation and executive storytelling.\n\n - Embed a culture of proactive risk identification.\n\n - Strengthen executive sponsor engagement internally and externally.\n\n - Serve as a key escalation point for complex strategic accounts.\n\n\n6. CROSS-FUNCTIONAL LEADERSHIP\n\n - Act as the voice of the customer internally.\n\n - Partner closely with:\n \n - Product (feedback loops, roadmap alignment)\n \n - Sales (handoffs, expansion alignment)\n \n - Marketing (case studies, advocacy)\n \n - Support & Engineering (issue resolution)\n\n - Improve handoffs from implementation to ongoing account management.\n\n - Reduce friction in the customer journey.\n\n\nDESIRED SKILLS & EXPERIENCE\n\n\nLEADERSHIP & MANAGEMENT EXPERIENCE\n\n - Over 10+ years in enterprise SaaS, customer success, or account management.\n\n - 5+ years leading managers and multi-layer teams.\n\n - Proven experience developing first-time managers into high-performing leaders.\n\n - Track record of scaling teams through growth stages.\n\n\nREVENUE OWNERSHIP\n\n - Experience owning meaningful post-sale revenue targets.\n\n - Strong history of improving net revenue retention and expansion metrics.\n\n - Deep understanding of renewal forecasting and expansion modeling.\n\n\nOPERATIONAL RIGOR\n\n - Exceptional discipline in forecasting, CRM hygiene, and reporting.\n\n - Process-oriented mindset with the ability to build scalable systems.\n\n - Strong analytical orientation and comfort with adoption metrics and KPIs.\n\n\nSTRATEGIC & EXECUTIVE PRESENCE\n\n - Comfortable engaging with C-level stakeholders.\n\n - Ability to coach teams on executive alignment and consultative value delivery.\n\n - Strong ability to balance scaled efficiency with white-glove engagement models.\n\n\nTALENT DEVELOPMENT MINDSET\n\n - Passionate about leadership development.\n\n - Skilled at feedback, coaching, and accountability.\n\n - Ability to raise performance standards while maintaining team engagement.\n\n\nNICE TO HAVES\n\n - Experience in healthcare technology or marketing technology.\n\n - Experience in privacy, data, or compliance-driven environments.\n\n - Background in building multi-segment AM organizations (Enterprise + Strategic).\n\n\nPERKS & BENEFITS\n\nWe take care of our team—here’s a peek at what you get when you join:\n\n - Competitive pay + generous equity (10-year exercise window)\n\n - Fully remote (U.S. only) with a $150/month coworking stipend\n\n - Half-day Fridays, every Friday\n\n - 16 weeks fully paid parental leave (eligible after 6 months; commission-based roles receive 100% base salary during leave)\n\n - Unlimited PTO with a required 2-week minimum\n\n - Top-tier health, dental & vision (100% covered for you, 80% for dependents)\n\n - 2 “Treat Yourself” days a year—$100 and a day off, just because\n\n - Intentional & engaging company offsites 2x a year (past trips: Arizona, Jackson Hole, Cabo, Nashville, New Orleans & more) + a department offsite 1x per year\n\nAnd more! Check out our careers page https://www.freshpaint.io/about?gad_source=1&gclid=Cj0KCQjwncWvBhD_ARIsAEb2HW9vl4BJz91ApZqNNlJJ6kDO1E-BhAaIuP-_t08tS6X2_Wpoj8qHaCIaAmysEALw_wcB&hsa_acc=2262337429&hsa_ad=673054100615&hsa_cam=12072412058&hsa_grp=119258989111&hsa_kw=freshpaint+platform&hsa_mt=b&hsa_net=adwords&hsa_src=g&hsa_tgt=kwd-2154402015807&hsa_ver=3&utm_campaign=ML_Freshpaint_Brand&utm_medium=cpc&utm_source=google&utm_term=freshpaint+platform for the full list."},{"id":"cd8da10e-4a19-49ca-bf4b-f30889f42046","title":"Head of Implementation","department":"Customer Success","team":"Customer Success","employmentType":"FullTime","location":"Remote - US","secondaryLocations":[],"publishedAt":"2026-03-24T01:24:04.763+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"USA"}},"jobUrl":"https://jobs.ashbyhq.com/freshpaint/cd8da10e-4a19-49ca-bf4b-f30889f42046","applyUrl":"https://jobs.ashbyhq.com/freshpaint/cd8da10e-4a19-49ca-bf4b-f30889f42046/application","descriptionHtml":"Healthcare is a $4+ trillion industry in the U.S. alone, and it’s undergoing a rapid digital transformation.
Hospitals, digital health companies, and life sciences organizations rely on analytics and advertising tools to reach patients, measure performance, and grow. But those tools weren’t built for regulated healthcare data. That creates real compliance risk and forces teams to choose between growth and privacy.
We’re a privacy-first data platform that helps healthcare organizations use modern marketing and analytics tools without exposing protected health information (PHI). Freshpaint sits between a company’s website or app and the third-party tools they use, automatically detecting and controlling sensitive data before it’s shared.
In short: we let healthcare teams move fast, safely.
Freshpaint is backed by some of the most respected names in technology, including:
Y Combinator (OpenAI, Stripe, Airbnb, Coinbase, DoorDash)
Intel Capital (Broadcom, Astera Labs, VMware, RedHat, MongoDB)
We’ve raised tens of millions of dollars in funding to build the privacy infrastructure layer for healthcare’s digital future.
Freshpaint’s success is defined by the success of our customers. As we scale our enterprise business, we are seeking a Head of Implementation to lead and evolve our implementation function.
This is a director-level role responsible for building a world-class onboarding experience that accelerates time to value, ensures privacy-first excellence, and drives long-term customer outcomes. You will lead a team of Enterprise Implementation Engineers, define our implementation strategy, and partner cross-functionally across Customer Success, Sales, Product, Engineering, and Marketing to deliver operational excellence at scale.
This leader will own the implementation lifecycle from signed contract to full adoption. They will ensure we deliver value efficiently, predictably, and with an exceptional customer experience.
Freshpaint’s success is defined by the success of our customers. As we scale our enterprise business, we are seeking a Head of Implementation to lead and evolve our implementation function.
This is a director-level role responsible for building a world-class onboarding experience that accelerates time to value, ensures privacy-first excellence, and drives long-term customer outcomes. You will lead a team of Enterprise Implementation Engineers, define our implementation strategy, and partner cross-functionally across Customer Success, Sales, Product, Engineering, and Marketing to deliver operational excellence at scale.
This leader will own the implementation lifecycle from signed contract to full adoption. They will ensure we deliver value efficiently, predictably, and with an exceptional customer experience. You will handle customer escalations effectively and un-block onboardings.
Define and evolve Freshpaint’s implementation philosophy, operating model, and service tiers.
Create a scalable onboarding framework that supports enterprise growth while maintaining high-quality delivery.
Design segmentation strategies for enterprise, mid-market, and strategic accounts.
Establish clear success metrics for onboarding, including:
Time to First Value (TTFV)
Time to Full Adoption
Implementation NPS
Feature activation rates
Onboarding-related expansion influence
Lead, mentor, and grow a high-performing team of Enterprise Implementation Engineers.
Set performance standards and define leading/lagging indicators for individual and team success.
Hire and onboard new team members as the business scales.
Develop career paths, coaching frameworks, and skills progression across technical and consultative capabilities.
Foster a culture of operational excellence, customer empathy, and technical rigor.
Build scalable onboarding processes, playbooks, templates, and internal documentation.
Own forecasting and capacity planning for onboarding volume and complexity.
Standardize project management practices and tooling (e.g., Monday).
Develop dashboards to measure onboarding efficiency, adoption trends, and implementation quality.
Continuously identify bottlenecks and drive improvements across systems and workflows.
Act as executive sponsor for strategic or high-risk implementations.
Partner with Sales during late-stage deals to validate technical feasibility and implementation strategy.
Serve as a senior escalation point for complex customer challenges.
Build trusted relationships with executive stakeholders (VP/C-level).
Partner with:
Sales to support deal qualification, improve implementation scoping, and assist with driving late-stage deals to closure.
Product & Engineering to inform the roadmap based on implementation learnings and recurring friction points.
Customer Success & Account Management to ensure seamless transition from onboarding to long-term growth.
Marketing & Partnerships to support case studies, integrations, and technical enablement.
Serve as the voice of implementation internally, advocating for investments that improve time-to-value and scalability.
Ensure full feature onboarding and activation across accounts.
Collaborate with Account Management to drive expansion opportunities through technical enablement.
Improve retention and expansion by ensuring strong technical foundations during onboarding.
Develop implementation strategies that unlock upsell pathways.
8+ years in customer-facing technical roles (Implementation, Solutions Engineering, Solutions Architecture, or Customer Success Engineering).
3+ years leading and scaling technical customer-facing teams.
Experience operating at a director level in a high-growth SaaS environment.
Proven track record of building processes from early-stage to scale-stage environments.
Deep understanding of web technologies, analytics, and front-end development.
Working proficiency with HTML, CSS, JavaScript, and tag management platforms (e.g., Google Tag Manager).
Hands-on-keyboard exprience implementing and troubleshooting complex platform configurations.
Strong understanding of data pipelines, APIs, and marketing technology ecosystems.
Working proficiency with analytics tools and data warehouses (Looker, Tableau, Snowflake, Redshift, etc.), with the ability to query and digest large data sets.
Strong analytical mindset with a data-driven approach to decision-making.
Experience building KPIs and operational dashboards.
Capacity planning and forecasting experience.
Ability to balance customization for enterprise accounts with scalable processes.
Exceptional written and verbal communication skills.
Comfortable engaging VP and C-level executives on both technical and business topics.
Ability to translate complex technical concepts into clear business value.
Experience scaling an implementation or solutions team in a high-growth SaaS environment.
Background in healthcare, data privacy, or other regulated industries.
Working experience with modern data stacks, CDPs, server-side tracking, and API architectures.
Experience with demand-side platforms and advertising technology is a plus.
Experience influencing product roadmap through customer and implementation insights.
Prior ownership of onboarding forecasting, capacity planning, or services revenue.
We take care of our team—here’s a peek at what you get when you join:
Competitive pay + generous equity (10-year exercise window)
Fully remote (U.S. only) with a $150/month coworking stipend
Half-day Fridays, every Friday
16 weeks fully paid parental leave (eligible after 6 months; commission-based roles receive 100% base salary during leave)
Unlimited PTO with a required 2-week minimum
Top-tier health, dental & vision (100% covered for you, 80% for dependents)
2 “Treat Yourself” days a year—$100 and a day off, just because
Intentional & engaging company offsites 2x a year (past trips: Arizona, Jackson Hole, Cabo, Nashville, New Orleans & more) + a department offsite 1x per year
And more! Check out our careers page for the full list.
","descriptionPlain":"ABOUT FRESHPAINT:\n\nHealthcare is a $4+ trillion industry in the U.S. alone, and it’s undergoing a rapid digital transformation.\n\nHospitals, digital health companies, and life sciences organizations rely on analytics and advertising tools to reach patients, measure performance, and grow. But those tools weren’t built for regulated healthcare data. That creates real compliance risk and forces teams to choose between growth and privacy.\n\n\nFRESHPAINT ELIMINATES THAT TRADE-OFF.\n\nWe’re a privacy-first data platform that helps healthcare organizations use modern marketing and analytics tools without exposing protected health information (PHI). Freshpaint sits between a company’s website or app and the third-party tools they use, automatically detecting and controlling sensitive data before it’s shared.\n\nIn short: we let healthcare teams move fast, safely.\n\n\nBACKED BY TOP INVESTORS\n\nFreshpaint is backed by some of the most respected names in technology, including:\n\n - Y Combinator (OpenAI, Stripe, Airbnb, Coinbase, DoorDash)\n\n - Intel Capital (Broadcom, Astera Labs, VMware, RedHat, MongoDB)\n\nWe’ve raised tens of millions of dollars in funding to build the privacy infrastructure layer for healthcare’s digital future.\n\n\nWHO WE’RE LOOKING FOR\n\nFreshpaint’s success is defined by the success of our customers. As we scale our enterprise business, we are seeking a Head of Implementation to lead and evolve our implementation function.\n\nThis is a director-level role responsible for building a world-class onboarding experience that accelerates time to value, ensures privacy-first excellence, and drives long-term customer outcomes. You will lead a team of Enterprise Implementation Engineers, define our implementation strategy, and partner cross-functionally across Customer Success, Sales, Product, Engineering, and Marketing to deliver operational excellence at scale.\n\nThis leader will own the implementation lifecycle from signed contract to full adoption. They will ensure we deliver value efficiently, predictably, and with an exceptional customer experience.\n\n\nWHAT YOU’LL BE DOING\n\nFreshpaint’s success is defined by the success of our customers. As we scale our enterprise business, we are seeking a Head of Implementation to lead and evolve our implementation function.\n\nThis is a director-level role responsible for building a world-class onboarding experience that accelerates time to value, ensures privacy-first excellence, and drives long-term customer outcomes. You will lead a team of Enterprise Implementation Engineers, define our implementation strategy, and partner cross-functionally across Customer Success, Sales, Product, Engineering, and Marketing to deliver operational excellence at scale.\n\nThis leader will own the implementation lifecycle from signed contract to full adoption. They will ensure we deliver value efficiently, predictably, and with an exceptional customer experience. You will handle customer escalations effectively and un-block onboardings.\n\n\nPRIMARY RESPONSIBILITIES\n\n\n1. IMPLEMENTATION STRATEGY & VISION\n\n - Define and evolve Freshpaint’s implementation philosophy, operating model, and service tiers.\n\n - Create a scalable onboarding framework that supports enterprise growth while maintaining high-quality delivery.\n\n - Design segmentation strategies for enterprise, mid-market, and strategic accounts.\n\n - Establish clear success metrics for onboarding, including:\n \n - Time to First Value (TTFV)\n \n - Time to Full Adoption\n \n - Implementation NPS\n \n - Feature activation rates\n \n - Onboarding-related expansion influence\n\n\n2. TEAM LEADERSHIP & DEVELOPMENT\n\n - Lead, mentor, and grow a high-performing team of Enterprise Implementation Engineers.\n\n - Set performance standards and define leading/lagging indicators for individual and team success.\n\n - Hire and onboard new team members as the business scales.\n\n - Develop career paths, coaching frameworks, and skills progression across technical and consultative capabilities.\n\n - Foster a culture of operational excellence, customer empathy, and technical rigor.\n\n\n3. OPERATIONAL EXCELLENCE & SCALE\n\n - Build scalable onboarding processes, playbooks, templates, and internal documentation.\n\n - Own forecasting and capacity planning for onboarding volume and complexity.\n\n - Standardize project management practices and tooling (e.g., Monday).\n\n - Develop dashboards to measure onboarding efficiency, adoption trends, and implementation quality.\n\n - Continuously identify bottlenecks and drive improvements across systems and workflows.\n\n\n4. EXECUTIVE-LEVEL CUSTOMER ENGAGEMENT\n\n - Act as executive sponsor for strategic or high-risk implementations.\n\n - Partner with Sales during late-stage deals to validate technical feasibility and implementation strategy.\n\n - Serve as a senior escalation point for complex customer challenges.\n\n - Build trusted relationships with executive stakeholders (VP/C-level).\n\n\n5. CROSS-FUNCTIONAL LEADERSHIP\n\n - Partner with:\n \n - Sales to support deal qualification, improve implementation scoping, and assist with driving late-stage deals to closure.\n \n - Product & Engineering to inform the roadmap based on implementation learnings and recurring friction points.\n \n - Customer Success & Account Management to ensure seamless transition from onboarding to long-term growth.\n \n - Marketing & Partnerships to support case studies, integrations, and technical enablement.\n\n - Serve as the voice of implementation internally, advocating for investments that improve time-to-value and scalability.\n\n\n6. REVENUE & EXPANSION IMPACT\n\n - Ensure full feature onboarding and activation across accounts.\n\n - Collaborate with Account Management to drive expansion opportunities through technical enablement.\n\n - Improve retention and expansion by ensuring strong technical foundations during onboarding.\n\n - Develop implementation strategies that unlock upsell pathways.\n\n\nDESIRED SKILLS AND EXPERIENCE\n\n\nLEADERSHIP & STRATEGIC EXPERIENCE\n\n - 8+ years in customer-facing technical roles (Implementation, Solutions Engineering, Solutions Architecture, or Customer Success Engineering).\n\n - 3+ years leading and scaling technical customer-facing teams.\n\n - Experience operating at a director level in a high-growth SaaS environment.\n\n - Proven track record of building processes from early-stage to scale-stage environments.\n\n\nTECHNICAL EXPERTISE\n\n - Deep understanding of web technologies, analytics, and front-end development.\n\n - Working proficiency with HTML, CSS, JavaScript, and tag management platforms (e.g., Google Tag Manager).\n\n - Hands-on-keyboard exprience implementing and troubleshooting complex platform configurations.\n\n - Strong understanding of data pipelines, APIs, and marketing technology ecosystems.\n\n - Working proficiency with analytics tools and data warehouses (Looker, Tableau, Snowflake, Redshift, etc.), with the ability to query and digest large data sets.\n\n\nOPERATIONAL & ANALYTICAL RIGOR\n\n - Strong analytical mindset with a data-driven approach to decision-making.\n\n - Experience building KPIs and operational dashboards.\n\n - Capacity planning and forecasting experience.\n\n - Ability to balance customization for enterprise accounts with scalable processes.\n\n\nEXECUTIVE COMMUNICATION & INFLUENCE\n\n - Exceptional written and verbal communication skills.\n\n - Comfortable engaging VP and C-level executives on both technical and business topics.\n\n - Ability to translate complex technical concepts into clear business value.\n\n\nNICE TO HAVES\n\n - Experience scaling an implementation or solutions team in a high-growth SaaS environment.\n\n - Background in healthcare, data privacy, or other regulated industries.\n\n - Working experience with modern data stacks, CDPs, server-side tracking, and API architectures.\n\n - Experience with demand-side platforms and advertising technology is a plus.\n\n - Experience influencing product roadmap through customer and implementation insights.\n\n - Prior ownership of onboarding forecasting, capacity planning, or services revenue.\n\n\nPERKS & BENEFITS\n\nWe take care of our team—here’s a peek at what you get when you join:\n\n - Competitive pay + generous equity (10-year exercise window)\n\n - Fully remote (U.S. only) with a $150/month coworking stipend\n\n - Half-day Fridays, every Friday\n\n - 16 weeks fully paid parental leave (eligible after 6 months; commission-based roles receive 100% base salary during leave)\n\n - Unlimited PTO with a required 2-week minimum\n\n - Top-tier health, dental & vision (100% covered for you, 80% for dependents)\n\n - 2 “Treat Yourself” days a year—$100 and a day off, just because\n\n - Intentional & engaging company offsites 2x a year (past trips: Arizona, Jackson Hole, Cabo, Nashville, New Orleans & more) + a department offsite 1x per year\n\nAnd more! Check out our careers page https://www.freshpaint.io/about?gad_source=1&gclid=Cj0KCQjwncWvBhD_ARIsAEb2HW9vl4BJz91ApZqNNlJJ6kDO1E-BhAaIuP-_t08tS6X2_Wpoj8qHaCIaAmysEALw_wcB&hsa_acc=2262337429&hsa_ad=673054100615&hsa_cam=12072412058&hsa_grp=119258989111&hsa_kw=freshpaint+platform&hsa_mt=b&hsa_net=adwords&hsa_src=g&hsa_tgt=kwd-2154402015807&hsa_ver=3&utm_campaign=ML_Freshpaint_Brand&utm_medium=cpc&utm_source=google&utm_term=freshpaint+platform for the full list."},{"id":"20069cda-206d-453c-9483-e202ab16b709","title":"Senior Sales Engineer","department":"Sales","team":"Sales","employmentType":"FullTime","location":"Remote - US","secondaryLocations":[],"publishedAt":"2026-03-25T15:27:49.231+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"USA"}},"jobUrl":"https://jobs.ashbyhq.com/freshpaint/20069cda-206d-453c-9483-e202ab16b709","applyUrl":"https://jobs.ashbyhq.com/freshpaint/20069cda-206d-453c-9483-e202ab16b709/application","descriptionHtml":"Healthcare is a $4+ trillion industry in the U.S. alone, and it’s undergoing a rapid digital transformation.
Hospitals, digital health companies, and life sciences organizations rely on analytics and advertising tools to reach patients, measure performance, and grow. But those tools weren’t built for regulated healthcare data. That creates real compliance risk and forces teams to choose between growth and privacy.
We’re a privacy-first data platform that helps healthcare organizations use modern marketing and analytics tools without exposing protected health information (PHI). Freshpaint sits between a company’s website or app and the third-party tools they use, automatically detecting and controlling sensitive data before it’s shared.
In short: we let healthcare teams move fast, safely.
Freshpaint is backed by some of the most respected names in technology, including:
Y Combinator (OpenAI, Stripe, Airbnb, Coinbase, DoorDash)
Intel Capital (Broadcom, Astera Labs, VMware, RedHat, MongoDB)
We’ve raised tens of millions of dollars in funding to build the privacy infrastructure layer for healthcare’s digital future.
We’re looking for a Senior Sales Engineer who wants to fix how healthcare reaches the patients that need it most. First, we prioritize patient privacy, then we unlock smarter targeting, better measurement, and higher conversion rates. You think in funnels, and experiments. You’re as comfortable talking about CAC and ROAS as you are pixels, events, and data flows. You provide direct answers, clear thinking, and you don’t wait around for someone else to solve problems.
Your job is to make Freshpaint the obvious choice for healthcare marketers that care about both privacy and performance.
You own the technical side of the deal, from first discovery through legal and security review. You guide prospects on how to rebuild their tracking with a compliant foundation and still give ad platforms and analytics the signals they need to optimize efficiently. You help us sharpen the overall story so Sales, Marketing, and Product are all selling the same thing: HIPAA-safe data that actually impacts revenue.
Support marketing leaders by connecting Freshpaint to real growth goals: acquisition, conversion, retention, and attribution, while maintaining HIPAA compliance.Own high-impact demos that start from the prospect’s funnel and stack, then show exactly how Freshpaint replaces risky pixels and unlocks better optimization in tools like Meta and Google.
Design data strategies that keep PHI governed under a BAA with Freshpaint, and share only the high-signal, non-sensitive data needed for analytics and ad platforms to perform.
Turn vague “we want better conversion” questions into concrete, testable CRO hypotheses-what to track, what to send back, and how to know it’s working.
Support legal, security, and compliance conversations with clear explanations of our architecture.
Turn technical requirements into practical implementation plans across web/app, tag managers, warehouses, and downstream tools.
Build and refine SE playbooks, demo flows, and docs that tie Freshpaint’s privacy layer directly to pipeline, win rates, and ROAS.
Circulate deal intelligence back into Product, Marketing, and CS so everyone sells and supports Freshpaint the way our best customers actually use it.
Comprehensive understanding of customer data platforms, digital marketing, and digital analytics - you understand how events, identities, and audiences drive marketing performance.
Hands on experience with performance marketing and CRO: funnels, experimentation, conversion tracking, and optimization in tools like GA4 and major ad platforms.
Familiarity with healthcare, health tech, or other regulated industries, and how HIPAA or similar rules change what you can and can’t track or share.
Ability to read javascript, reason about front end development, and explain data architecture diagrams; comfortable using browser dev tools live with customers.
Clear, direct communicator who can explain the same thing three ways: one for execs, one for marketers, one for engineers or legal.
Comfortable in tense or skeptical rooms - especially with privacy, security, or legal stakeholders - and able to hold your ground without being combative.
Resourceful problem-solver who shows up with options, not just issues.
Self-directed and hungry for ownership; you don’t need a detailed playbook to start making things better.
Honest when you don’t know something and disciplined about following through.
Prior experience as a Sales Engineer / Solutions Engineer in B2B SaaS, ideally in data, analytics, privacy, or martech.
Direct experience supporting healthcare marketing or other regulated-industry growth teams.
Hands-on work designing or running CRO programs (A/B tests, landing page experiments, funnel optimization) where data governance mattered.
Experience working closely with legal, compliance, or security on data privacy and security reviews.
Background at a CDP, analytics, or performance marketing company where compliant data activation was the core value prop.
A track record of building demo frameworks, sales playbooks, or internal tools that helped GTM teams sell more effectively.
We take care of our team—here’s a peek at what you get when you join:
Competitive pay + generous equity (10-year exercise window)
Fully remote (U.S. only) with a $150/month coworking stipend
Half-day Fridays, every Friday
16 weeks fully paid parental leave (eligible after 6 months; commission-based roles receive 100% base salary during leave)
Unlimited PTO with a required 2-week minimum
Top-tier health, dental & vision (100% covered for you, 80% for dependents)
2 “Treat Yourself” days a year—$100 and a day off, just because
Intentional & engaging company offsites 2x a year (past trips: Arizona, Jackson Hole, Cabo, Nashville, New Orleans & more) + a department offsite 1x per year
And more! Check out our careers page for the full list.
","descriptionPlain":"ABOUT FRESHPAINT:\n\nHealthcare is a $4+ trillion industry in the U.S. alone, and it’s undergoing a rapid digital transformation.\n\nHospitals, digital health companies, and life sciences organizations rely on analytics and advertising tools to reach patients, measure performance, and grow. But those tools weren’t built for regulated healthcare data. That creates real compliance risk and forces teams to choose between growth and privacy.\n\n\nFRESHPAINT ELIMINATES THAT TRADE-OFF.\n\nWe’re a privacy-first data platform that helps healthcare organizations use modern marketing and analytics tools without exposing protected health information (PHI). Freshpaint sits between a company’s website or app and the third-party tools they use, automatically detecting and controlling sensitive data before it’s shared.\n\nIn short: we let healthcare teams move fast, safely.\n\n\nBACKED BY TOP INVESTORS\n\nFreshpaint is backed by some of the most respected names in technology, including:\n\n - Y Combinator (OpenAI, Stripe, Airbnb, Coinbase, DoorDash)\n\n - Intel Capital (Broadcom, Astera Labs, VMware, RedHat, MongoDB)\n\nWe’ve raised tens of millions of dollars in funding to build the privacy infrastructure layer for healthcare’s digital future.\n\n\nWHO WE’RE LOOKING FOR\n\nWe’re looking for a Senior Sales Engineer who wants to fix how healthcare reaches the patients that need it most. First, we prioritize patient privacy, then we unlock smarter targeting, better measurement, and higher conversion rates. You think in funnels, and experiments. You’re as comfortable talking about CAC and ROAS as you are pixels, events, and data flows. You provide direct answers, clear thinking, and you don’t wait around for someone else to solve problems.\n\n\nWHAT YOU’LL BE DOING\n\nYour job is to make Freshpaint the obvious choice for healthcare marketers that care about both privacy and performance.\n\nYou own the technical side of the deal, from first discovery through legal and security review. You guide prospects on how to rebuild their tracking with a compliant foundation and still give ad platforms and analytics the signals they need to optimize efficiently. You help us sharpen the overall story so Sales, Marketing, and Product are all selling the same thing: HIPAA-safe data that actually impacts revenue.\n\n\nPRIMARY RESPONSIBILITIES\n\n - Support marketing leaders by connecting Freshpaint to real growth goals: acquisition, conversion, retention, and attribution, while maintaining HIPAA compliance.Own high-impact demos that start from the prospect’s funnel and stack, then show exactly how Freshpaint replaces risky pixels and unlocks better optimization in tools like Meta and Google.\n\n - Design data strategies that keep PHI governed under a BAA with Freshpaint, and share only the high-signal, non-sensitive data needed for analytics and ad platforms to perform.\n\n - Turn vague “we want better conversion” questions into concrete, testable CRO hypotheses-what to track, what to send back, and how to know it’s working.\n\n - Support legal, security, and compliance conversations with clear explanations of our architecture.\n\n - Turn technical requirements into practical implementation plans across web/app, tag managers, warehouses, and downstream tools.\n\n - Build and refine SE playbooks, demo flows, and docs that tie Freshpaint’s privacy layer directly to pipeline, win rates, and ROAS.\n\n - Circulate deal intelligence back into Product, Marketing, and CS so everyone sells and supports Freshpaint the way our best customers actually use it.\n\n\nDESIRED SKILLS & EXPERIENCE\n\n - Comprehensive understanding of customer data platforms, digital marketing, and digital analytics - you understand how events, identities, and audiences drive marketing performance.\n\n - Hands on experience with performance marketing and CRO: funnels, experimentation, conversion tracking, and optimization in tools like GA4 and major ad platforms.\n\n - Familiarity with healthcare, health tech, or other regulated industries, and how HIPAA or similar rules change what you can and can’t track or share.\n\n - Ability to read javascript, reason about front end development, and explain data architecture diagrams; comfortable using browser dev tools live with customers.\n\n - Clear, direct communicator who can explain the same thing three ways: one for execs, one for marketers, one for engineers or legal.\n\n - Comfortable in tense or skeptical rooms - especially with privacy, security, or legal stakeholders - and able to hold your ground without being combative.\n\n - Resourceful problem-solver who shows up with options, not just issues.\n\n - Self-directed and hungry for ownership; you don’t need a detailed playbook to start making things better.\n\n - Honest when you don’t know something and disciplined about following through.\n\n\nNICE TO HAVES\n\n - Prior experience as a Sales Engineer / Solutions Engineer in B2B SaaS, ideally in data, analytics, privacy, or martech.\n\n - Direct experience supporting healthcare marketing or other regulated-industry growth teams.\n\n - Hands-on work designing or running CRO programs (A/B tests, landing page experiments, funnel optimization) where data governance mattered.\n\n - Experience working closely with legal, compliance, or security on data privacy and security reviews.\n\n - Background at a CDP, analytics, or performance marketing company where compliant data activation was the core value prop.\n\n - A track record of building demo frameworks, sales playbooks, or internal tools that helped GTM teams sell more effectively.\n\n\nPERKS & BENEFITS\n\nWe take care of our team—here’s a peek at what you get when you join:\n\n - Competitive pay + generous equity (10-year exercise window)\n\n - Fully remote (U.S. only) with a $150/month coworking stipend\n\n - Half-day Fridays, every Friday\n\n - 16 weeks fully paid parental leave (eligible after 6 months; commission-based roles receive 100% base salary during leave)\n\n - Unlimited PTO with a required 2-week minimum\n\n - Top-tier health, dental & vision (100% covered for you, 80% for dependents)\n\n - 2 “Treat Yourself” days a year—$100 and a day off, just because\n\n - Intentional & engaging company offsites 2x a year (past trips: Arizona, Jackson Hole, Cabo, Nashville, New Orleans & more) + a department offsite 1x per year\n\nAnd more! Check out our careers page https://www.freshpaint.io/about?gad_source=1&gclid=Cj0KCQjwncWvBhD_ARIsAEb2HW9vl4BJz91ApZqNNlJJ6kDO1E-BhAaIuP-_t08tS6X2_Wpoj8qHaCIaAmysEALw_wcB&hsa_acc=2262337429&hsa_ad=673054100615&hsa_cam=12072412058&hsa_grp=119258989111&hsa_kw=freshpaint+platform&hsa_mt=b&hsa_net=adwords&hsa_src=g&hsa_tgt=kwd-2154402015807&hsa_ver=3&utm_campaign=ML_Freshpaint_Brand&utm_medium=cpc&utm_source=google&utm_term=freshpaint+platform for the full list."},{"id":"a156999c-daf3-44be-bb56-42dd6044198b","title":"Head of Partnerships","department":"Marketing","team":"Marketing","employmentType":"FullTime","location":"Remote - US","secondaryLocations":[],"publishedAt":"2026-04-07T20:05:37.083+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"USA"}},"jobUrl":"https://jobs.ashbyhq.com/freshpaint/a156999c-daf3-44be-bb56-42dd6044198b","applyUrl":"https://jobs.ashbyhq.com/freshpaint/a156999c-daf3-44be-bb56-42dd6044198b/application","descriptionHtml":"Healthcare is a $4+ trillion industry in the U.S. alone, and it’s undergoing a rapid digital transformation.
Hospitals, digital health companies, and life sciences organizations rely on analytics and advertising tools to reach patients, measure performance, and grow. But those tools weren’t built for regulated healthcare data. That creates real compliance risk and forces teams to choose between growth and privacy.
We’re a privacy-first data platform that helps healthcare organizations use modern marketing and analytics tools without exposing protected health information (PHI). Freshpaint sits between a company’s website or app and the third-party tools they use, automatically detecting and controlling sensitive data before it’s shared.
In short: we let healthcare teams move fast, safely.
Freshpaint is backed by some of the most respected names in technology, including:
Y Combinator (OpenAI, Stripe, Airbnb, Coinbase, DoorDash)
Intel Capital (Broadcom, Astera Labs, VMware, RedHat, MongoDB)
We’ve raised tens of millions of dollars in funding to build the privacy infrastructure layer for healthcare’s digital future.
We’re looking for a partnership leader to help take our partner program to the next level. If you’re a strategic thinker that can always find the win-win, and has experience developing partner relationships that provide tangible results (revenue) via referrals, then you’ll be a good fit for this role.
You’re day to day will be leading the partnership team (of 3) as you develop and oversee the execution of partnership strategies that deliver pipeline and revenue while reinforcing Freshpaint as the gold standard.
Develop new and existing partnerships that drive new pipeline & revenue for Freshpaint
Integrate partners into our sales processes to help selling teams create and close opportunities
Enable co-marketing that supports our GTM strategy
Reinforce Freshpaint as the gold standard for healthcare marketers looking to drive outcomes
Lead the team of partner managers, developing their skillset and helping them to develop fruitful partnerships
Create executive alignment between key strategic partners and Freshpaint leadership
Leadership and Strategic Experience
8+ years experience building successful partnerships
At least 2-3+ years experience leading a partnership team
Demonstrated experience build GTM strategies that leverage partners to deliver results for the business
Pipeline/Revenue Responsibility
Has experience with partnerships that deliver results through a referral and co-sell motion
Demonstrated experience leveraging partnerships to scale revenue
Bullet points - list a few things that are not required to be considered for the role but would make someone stand out amongst others
B2B SaaS experience at a startup strongly preferred
Familiarity with Marketing agencies strongly preferred
Experience working in healthcare
We take care of our team—here’s a peek at what you get when you join:
Competitive pay + generous equity (10-year exercise window)
Fully remote (U.S. only) with a $150/month coworking stipend
Half-day Fridays, every Friday
16 weeks fully paid parental leave (eligible after 6 months; commission-based roles receive 100% base salary during leave)
Unlimited PTO with a required 2-week minimum
Top-tier health, dental & vision (100% covered for you, 80% for dependents)
2 “Treat Yourself” days a year—$100 and a day off, just because
Intentional & engaging company offsites 2x a year (past trips: Arizona, Jackson Hole, Cabo, Nashville, New Orleans & more) + a department offsite 1x per year
And more! Check out our careers page for the full list.
","descriptionPlain":"ABOUT FRESHPAINT:\n\nHealthcare is a $4+ trillion industry in the U.S. alone, and it’s undergoing a rapid digital transformation.\n\nHospitals, digital health companies, and life sciences organizations rely on analytics and advertising tools to reach patients, measure performance, and grow. But those tools weren’t built for regulated healthcare data. That creates real compliance risk and forces teams to choose between growth and privacy.\n\n\nFRESHPAINT ELIMINATES THAT TRADE-OFF.\n\nWe’re a privacy-first data platform that helps healthcare organizations use modern marketing and analytics tools without exposing protected health information (PHI). Freshpaint sits between a company’s website or app and the third-party tools they use, automatically detecting and controlling sensitive data before it’s shared.\n\nIn short: we let healthcare teams move fast, safely.\n\n\nBACKED BY TOP INVESTORS\n\nFreshpaint is backed by some of the most respected names in technology, including:\n\n - Y Combinator (OpenAI, Stripe, Airbnb, Coinbase, DoorDash)\n\n - Intel Capital (Broadcom, Astera Labs, VMware, RedHat, MongoDB)\n\nWe’ve raised tens of millions of dollars in funding to build the privacy infrastructure layer for healthcare’s digital future.\n\n\nWHO WE’RE LOOKING FOR\n\nWe’re looking for a partnership leader to help take our partner program to the next level. If you’re a strategic thinker that can always find the win-win, and has experience developing partner relationships that provide tangible results (revenue) via referrals, then you’ll be a good fit for this role.\n\n\nWHAT YOU’LL BE DOING\n\nYou’re day to day will be leading the partnership team (of 3) as you develop and oversee the execution of partnership strategies that deliver pipeline and revenue while reinforcing Freshpaint as the gold standard.\n\n\nPRIMARY RESPONSIBILITIES\n\n - Develop new and existing partnerships that drive new pipeline & revenue for Freshpaint\n\n - Integrate partners into our sales processes to help selling teams create and close opportunities\n\n - Enable co-marketing that supports our GTM strategy\n\n - Reinforce Freshpaint as the gold standard for healthcare marketers looking to drive outcomes\n\n - Lead the team of partner managers, developing their skillset and helping them to develop fruitful partnerships\n\n - Create executive alignment between key strategic partners and Freshpaint leadership\n\n\nDESIRED SKILLS & EXPERIENCE\n\n - Leadership and Strategic Experience\n \n - 8+ years experience building successful partnerships\n \n - At least 2-3+ years experience leading a partnership team\n \n - Demonstrated experience build GTM strategies that leverage partners to deliver results for the business\n\n - Pipeline/Revenue Responsibility\n \n - Has experience with partnerships that deliver results through a referral and co-sell motion\n \n - Demonstrated experience leveraging partnerships to scale revenue\n\n\nNICE TO HAVES\n\nBullet points - list a few things that are not required to be considered for the role but would make someone stand out amongst others\n\n - B2B SaaS experience at a startup strongly preferred\n\n - Familiarity with Marketing agencies strongly preferred\n\n - Experience working in healthcare\n\n\nPERKS & BENEFITS\n\nWe take care of our team—here’s a peek at what you get when you join:\n\n - Competitive pay + generous equity (10-year exercise window)\n\n - Fully remote (U.S. only) with a $150/month coworking stipend\n\n - Half-day Fridays, every Friday\n\n - 16 weeks fully paid parental leave (eligible after 6 months; commission-based roles receive 100% base salary during leave)\n\n - Unlimited PTO with a required 2-week minimum\n\n - Top-tier health, dental & vision (100% covered for you, 80% for dependents)\n\n - 2 “Treat Yourself” days a year—$100 and a day off, just because\n\n - Intentional & engaging company offsites 2x a year (past trips: Arizona, Jackson Hole, Cabo, Nashville, New Orleans & more) + a department offsite 1x per year\n\nAnd more! Check out our careers page https://www.freshpaint.io/about?gad_source=1&gclid=Cj0KCQjwncWvBhD_ARIsAEb2HW9vl4BJz91ApZqNNlJJ6kDO1E-BhAaIuP-_t08tS6X2_Wpoj8qHaCIaAmysEALw_wcB&hsa_acc=2262337429&hsa_ad=673054100615&hsa_cam=12072412058&hsa_grp=119258989111&hsa_kw=freshpaint+platform&hsa_mt=b&hsa_net=adwords&hsa_src=g&hsa_tgt=kwd-2154402015807&hsa_ver=3&utm_campaign=ML_Freshpaint_Brand&utm_medium=cpc&utm_source=google&utm_term=freshpaint+platform for the full list."},{"id":"15798080-a8c7-408e-9a7b-a0483f49fad9","title":"Head of Product Design","department":"Product","team":"Product","employmentType":"FullTime","location":"Remote - US","secondaryLocations":[],"publishedAt":"2026-04-09T16:58:23.011+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"USA"}},"jobUrl":"https://jobs.ashbyhq.com/freshpaint/15798080-a8c7-408e-9a7b-a0483f49fad9","applyUrl":"https://jobs.ashbyhq.com/freshpaint/15798080-a8c7-408e-9a7b-a0483f49fad9/application","descriptionHtml":"Healthcare is a $4+ trillion industry in the U.S. alone, and it’s undergoing a rapid digital transformation.
Hospitals, digital health companies, and life sciences organizations rely on analytics and advertising tools to reach patients, measure performance, and grow. But those tools weren’t built for regulated healthcare data. That creates real compliance risk and forces teams to choose between growth and privacy.
We’re a privacy-first data platform that helps healthcare organizations use modern marketing and analytics tools without exposing protected health information (PHI). Freshpaint sits between a company’s website or app and the third-party tools they use, automatically detecting and controlling sensitive data before it’s shared.
In short: we let healthcare teams move fast, safely.
Freshpaint is backed by some of the most respected names in technology, including:
Y Combinator (OpenAI, Stripe, Airbnb, Coinbase, DoorDash)
Intel Capital (Broadcom, Astera Labs, VMware, RedHat, MongoDB)
We’ve raised tens of millions of dollars in funding to build the privacy infrastructure layer for healthcare’s digital future.
We’re looking for a Head of Product Design who thrives in complexity and leads from the front. You are a player-coach who sets the bar for craft, speed, and strategic thinking by doing the work alongside your team. You have a track record of turning dense, data-heavy, and regulated workflows into intuitive, empowering experiences for non-technical users. You don’t rely on handoffs. You operate at the intersection of Product and Engineering, using design to shape what gets built and why. You’re outcome-obsessed, using data and rapid iteration to drive metrics like time-to-value and task success. You attract and develop top-tier design talent, coaching them to think like product owners and operate as strategic partners.
Build a world-class design function by hiring and mentoring designers who are missionaries, not mercenaries. You will establish a coaching rhythm that focuses on strategic thinking, identifying user friction early, and navigating technical trade-offs. Your goal is to foster a culture where designers are expected to participate deeply in the discovery process, not just the delivery process.
Embed as the lead designer for a core product team, owning the end-to-end experience for high-stakes product areas. You will establish usability as a core, non-negotiable success metric. You will lead the charge in ensuring we validate our assumptions through rigorous, scrappy testing before we commit engineering resources.
Partner with the VP of Product and CPTO to shape the long-term vision of Freshpaint. You will set frictionless user experience and radical simplicity as the north star, then create tangible visions of the future that help the leadership team and the rest of the organization align on the most compelling version of the future possible. You will champion a data-informed culture by insisting on usage telemetry and using instrumentation to find and fix quiet usability issues.
Evolve our design system to prioritize speed, accessibility, and technical feasibility. You will implement continuous discovery habits, ensuring the team is in a constant dialogue with our users, including healthcare marketers and privacy specialists. You will leverage modern tools and AI-enabled workflows to accelerate the design-to-code pipeline.
Build, hire, and mentor a world-class design team focused on strategic impact and risk mitigation
Act as lead designer on a core product area, owning end-to-end user experience for high-stakes workflows
Establish usability as a non-negotiable metric through rapid, scrappy testing and validation
Partner with Product and Engineering early to shape direction and de-risk product decisions before build
Define and drive a culture of continuous discovery and deep user engagement
Influence company strategy by creating clear, compelling product visions grounded in user needs
Use product telemetry and data to identify friction and continuously improve experience quality
Evolve and scale the design system to balance speed of assembly with technical feasibility
Leverage AI and modern tooling to accelerate design iteration and testing
Pedigree of Complexity: 8+ years in Product Design, with a significant portion spent on complex B2B SaaS, data analytics, or healthtech platforms.
Leadership and Mentorship: Proven experience leading or mentoring other designers, with the ability to show how you helped them grow their strategic impact.
The Startup Gear: You’ve excelled in high-growth, resource-constrained environments where you had to be scrappy to get the right answers.
Technical Literacy: You understand the feasibility leg of the stool. You can speak the language of engineers and understand how data structures impact the user experience.
Discovery-Native: You have a deep, practical toolkit for user research and rapid prototyping. You know how to get a signal on an idea in hours or days.
Data-Informed Mindset: You are comfortable using metrics and telemetry to guide decisions and move from features to outcomes.
Experience in healthcare, privacy, or highly regulated domains
Familiarity with data pipelines, analytics tools, or marketing technology ecosystems
Experience building or scaling design systems in growing organizations
Exposure to AI-enabled design or development workflows
Experience partnering closely with executive leadership on long-term product vision
We take care of our team—here’s a peek at what you get when you join:
Competitive pay + generous equity (10-year exercise window)
Fully remote (U.S. only) with a $150/month coworking stipend
Half-day Fridays, every Friday
16 weeks fully paid parental leave (eligible after 6 months; commission-based roles receive 100% base salary during leave)
Unlimited PTO with a required 2-week minimum
Top-tier health, dental & vision (100% covered for you, 80% for dependents)
2 “Treat Yourself” days a year—$100 and a day off, just because
Intentional & engaging company offsites 2x a year (past trips: Arizona, Jackson Hole, Cabo, Nashville, New Orleans & more) + a department offsite 1x per year
And more! Check out our careers page for the full list.
","descriptionPlain":"ABOUT FRESHPAINT:\n\nHealthcare is a $4+ trillion industry in the U.S. alone, and it’s undergoing a rapid digital transformation.\n\nHospitals, digital health companies, and life sciences organizations rely on analytics and advertising tools to reach patients, measure performance, and grow. But those tools weren’t built for regulated healthcare data. That creates real compliance risk and forces teams to choose between growth and privacy.\n\n\nFRESHPAINT ELIMINATES THAT TRADE-OFF.\n\nWe’re a privacy-first data platform that helps healthcare organizations use modern marketing and analytics tools without exposing protected health information (PHI). Freshpaint sits between a company’s website or app and the third-party tools they use, automatically detecting and controlling sensitive data before it’s shared.\n\nIn short: we let healthcare teams move fast, safely.\n\n\nBACKED BY TOP INVESTORS\n\nFreshpaint is backed by some of the most respected names in technology, including:\n\n - Y Combinator (OpenAI, Stripe, Airbnb, Coinbase, DoorDash)\n\n - Intel Capital (Broadcom, Astera Labs, VMware, RedHat, MongoDB)\n\nWe’ve raised tens of millions of dollars in funding to build the privacy infrastructure layer for healthcare’s digital future.\n\n\nWHO WE’RE LOOKING FOR\n\nWe’re looking for a Head of Product Design who thrives in complexity and leads from the front. You are a player-coach who sets the bar for craft, speed, and strategic thinking by doing the work alongside your team. You have a track record of turning dense, data-heavy, and regulated workflows into intuitive, empowering experiences for non-technical users. You don’t rely on handoffs. You operate at the intersection of Product and Engineering, using design to shape what gets built and why. You’re outcome-obsessed, using data and rapid iteration to drive metrics like time-to-value and task success. You attract and develop top-tier design talent, coaching them to think like product owners and operate as strategic partners.\n\n\n\nWHAT YOU’LL BE DOING\n\n\n1. LEAD AND SCALE (THE COACH)\n\nBuild a world-class design function by hiring and mentoring designers who are missionaries, not mercenaries. You will establish a coaching rhythm that focuses on strategic thinking, identifying user friction early, and navigating technical trade-offs. Your goal is to foster a culture where designers are expected to participate deeply in the discovery process, not just the delivery process.\n\n\n2. DIRECT IMPACT (THE PLAYER)\n\nEmbed as the lead designer for a core product team, owning the end-to-end experience for high-stakes product areas. You will establish usability as a core, non-negotiable success metric. You will lead the charge in ensuring we validate our assumptions through rigorous, scrappy testing before we commit engineering resources.\n\n\n3. STRATEGIC INFLUENCE\n\nPartner with the VP of Product and CPTO to shape the long-term vision of Freshpaint. You will set frictionless user experience and radical simplicity as the north star, then create tangible visions of the future that help the leadership team and the rest of the organization align on the most compelling version of the future possible. You will champion a data-informed culture by insisting on usage telemetry and using instrumentation to find and fix quiet usability issues.\n\n\n4. SYSTEMS AND PROCESS\n\nEvolve our design system to prioritize speed, accessibility, and technical feasibility. You will implement continuous discovery habits, ensuring the team is in a constant dialogue with our users, including healthcare marketers and privacy specialists. You will leverage modern tools and AI-enabled workflows to accelerate the design-to-code pipeline.\n\n\nPRIMARY RESPONSIBILITIES\n\n - Build, hire, and mentor a world-class design team focused on strategic impact and risk mitigation\n\n - Act as lead designer on a core product area, owning end-to-end user experience for high-stakes workflows\n\n - Establish usability as a non-negotiable metric through rapid, scrappy testing and validation\n\n - Partner with Product and Engineering early to shape direction and de-risk product decisions before build\n\n - Define and drive a culture of continuous discovery and deep user engagement\n\n - Influence company strategy by creating clear, compelling product visions grounded in user needs\n\n - Use product telemetry and data to identify friction and continuously improve experience quality\n\n - Evolve and scale the design system to balance speed of assembly with technical feasibility\n\n - Leverage AI and modern tooling to accelerate design iteration and testing\n\n\nDESIRED SKILLS & EXPERIENCE\n\n - Pedigree of Complexity: 8+ years in Product Design, with a significant portion spent on complex B2B SaaS, data analytics, or healthtech platforms.\n\n - Leadership and Mentorship: Proven experience leading or mentoring other designers, with the ability to show how you helped them grow their strategic impact.\n\n - The Startup Gear: You’ve excelled in high-growth, resource-constrained environments where you had to be scrappy to get the right answers.\n\n - Technical Literacy: You understand the feasibility leg of the stool. You can speak the language of engineers and understand how data structures impact the user experience.\n\n - Discovery-Native: You have a deep, practical toolkit for user research and rapid prototyping. You know how to get a signal on an idea in hours or days.\n\n - Data-Informed Mindset: You are comfortable using metrics and telemetry to guide decisions and move from features to outcomes.\n\n\nNICE TO HAVES\n\n - Experience in healthcare, privacy, or highly regulated domains\n\n - Familiarity with data pipelines, analytics tools, or marketing technology ecosystems\n\n - Experience building or scaling design systems in growing organizations\n\n - Exposure to AI-enabled design or development workflows\n\n - Experience partnering closely with executive leadership on long-term product vision\n\n\nPERKS & BENEFITS\n\nWe take care of our team—here’s a peek at what you get when you join:\n\n - Competitive pay + generous equity (10-year exercise window)\n\n - Fully remote (U.S. only) with a $150/month coworking stipend\n\n - Half-day Fridays, every Friday\n\n - 16 weeks fully paid parental leave (eligible after 6 months; commission-based roles receive 100% base salary during leave)\n\n - Unlimited PTO with a required 2-week minimum\n\n - Top-tier health, dental & vision (100% covered for you, 80% for dependents)\n\n - 2 “Treat Yourself” days a year—$100 and a day off, just because\n\n - Intentional & engaging company offsites 2x a year (past trips: Arizona, Jackson Hole, Cabo, Nashville, New Orleans & more) + a department offsite 1x per year\n\nAnd more! Check out our careers page https://www.freshpaint.io/about?gad_source=1&gclid=Cj0KCQjwncWvBhD_ARIsAEb2HW9vl4BJz91ApZqNNlJJ6kDO1E-BhAaIuP-_t08tS6X2_Wpoj8qHaCIaAmysEALw_wcB&hsa_acc=2262337429&hsa_ad=673054100615&hsa_cam=12072412058&hsa_grp=119258989111&hsa_kw=freshpaint+platform&hsa_mt=b&hsa_net=adwords&hsa_src=g&hsa_tgt=kwd-2154402015807&hsa_ver=3&utm_campaign=ML_Freshpaint_Brand&utm_medium=cpc&utm_source=google&utm_term=freshpaint+platform for the full list."},{"id":"4548eaee-7892-4dd1-b5f1-495cc8759c87","title":"Performance Marketing Architecture & Strategy Lead","department":"Product","team":"Product","employmentType":"FullTime","location":"Remote - US","secondaryLocations":[],"publishedAt":"2026-04-13T17:43:52.468+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"USA"}},"jobUrl":"https://jobs.ashbyhq.com/freshpaint/4548eaee-7892-4dd1-b5f1-495cc8759c87","applyUrl":"https://jobs.ashbyhq.com/freshpaint/4548eaee-7892-4dd1-b5f1-495cc8759c87/application","descriptionHtml":"Healthcare is a $4+ trillion industry in the U.S. alone, and it’s undergoing a rapid digital transformation.
Hospitals, digital health companies, and life sciences organizations rely on analytics and advertising tools to reach patients, measure performance, and grow. But those tools weren’t built for regulated healthcare data. That creates real compliance risk and forces teams to choose between growth and privacy.
We’re a privacy-first data platform that helps healthcare organizations use modern marketing and analytics tools without exposing protected health information (PHI). Freshpaint sits between a company’s website or app and the third-party tools they use, automatically detecting and controlling sensitive data before it’s shared.
In short: we let healthcare teams move fast, safely.
Freshpaint is backed by some of the most respected names in technology, including:
Y Combinator (OpenAI, Stripe, Airbnb, Coinbase, DoorDash)
Intel Capital (Broadcom, Astera Labs, VMware, RedHat, MongoDB)
We’ve raised tens of millions of dollars in funding to build the privacy infrastructure layer for healthcare’s digital future.
We are seeking a Growth Architect—a rare technical-strategic leader who possesses a deep, intuitive grasp of the physics of the modern ad stack. You have lived through the degradation of client-side tracking and have built a career by establishing signal resilience in its place. You deeply understand the mechanics of how Meta and Google’s bidding models ingest data. You have helped drive data-driven omni-channel strategies for customers that extend across search, CTV, and social. You can diagnose whether a performance dip is a creative failure or a signal-loss issue and you know exactly how to leverage server-side infrastructure like CAPI and Enhanced Conversions to reclaim an algorithmic advantage. You are an expert at navigating the intersection of data privacy and marketing efficacy, viewing HIPAA and ITP/ATT constraints as design inputs rather than roadblocks.
You are an economic realist and maintain healthy skepticism of platform-reported vanity metrics. You ground your strategy in incrementality, media mix modeling, and measurable downstream business impact. This role requires a high-leverage auditor and strategist mindset—someone who can step into a high-spend environment, quickly identify the opportunities for improvement, and then explain the why in order to build the buy-in that leads to execution.
Finally, you are a Product-Minded Operator. You solve a marketing performance problem once, and then look for the repeatable pattern that can be productized. You have the technical fluency to collaborate with engineers on data schemas and the strategic presence to advise a CMO on multi-million dollar budget reallocations. You think in systems, execute with surgical precision, and possess a \"Be the CEO\" mentality that drives you to constantly refine the platform to ensure every customer dollar is optimized for maximum impact.
At Freshpaint, we’re building the first performance platform that empowers healthcare marketers to drive measurable results from digital advertising without compromising privacy. As regulations evolve and data access grows more complex, Freshpaint will help marketers move beyond compliance toward outcomes, using AI-powered data decisions to unlock new levels of ROI.
As the Performance Marketing Strategy Lead you’ll help our customers leverage Freshpaint to drive measurable growth while navigating the complexities of healthcare marketing.
This role sits at the intersection of customers, their agencies, and our product. You’ll work directly with leading healthcare marketers to help them improve acquisition, optimize performance, and get more impact from every dollar they spend while maintaining a privacy-first approach.
Your mission is simple: help healthcare marketing teams do more with less, including more patients, more enrollments, and more impact.
Help our customers deliver performance marketing driven improved outcomes and KPIs through strategic engagements alongside our Customer Success team.
Influence the product roadmap by turning frontline customer insights into product innovations and feature development.
Help ensure product innovations translate into real, measurable results.
Shape how we go to market by partnering with product marketing and revenue teams to refine how we position Freshpaint.
Develop performance frameworks, use cases, and ROI stories that support sales and customer success teams.
Drive expansion and strategic retention by partnering with customer success to embed Freshpaint into customers’ growth strategies.
Help build executive confidence and ensure Freshpaint is seen as a strategic partner and not just part of the compliance stack.
Accelerate time to value by building repeatable playbooks that help customers quickly launch high-performing, compliant campaigns.
8+ years of hands-on performance marketing and growth experience, with a track record of driving measurable outcomes.
Hands-on Marketing Expertise: You’ve built, executed, and optimized campaigns that involved the full marketing spectrum - paid media, growth, and lifecycle marketing strategies and tactics.
Data Fluency: You are dangerous with SQL and data visualization tools. You don't wait for a data scientist to tell you what happened; you find it yourself..
Platform Mastery: Expert-level knowledge of Meta Conversions API (CAPI), Google Enhanced Conversions, and other similar ad platform offerings. You understand how these platforms ingest server-side data and the impact of signal loss on bidding models.
Advanced Measurement: Proven experience implementing Incrementality testing (Geo-testing, Ghost Bids) and interpreting Media Mix Modeling (MMM) to guide high-stakes budget reallocation.
The \"Post-Cookie\" Playbook: A proven methodology for driving performance in a world of ITP, ATT, and disappearing third-party cookies.
Agency Fluency: Ability to speak the language of high-spend performance agencies, with the ability to both educate and hold them accountable to new measurement paradigms (Incrementality, MMM, and privacy-safe attribution).
Strategic Advisory: Ability to function as an effective strategic advisor, understanding multiple stakeholder perspectives and crafting guidance and recommendations accordingly to ensure they can be successfully implemented. Demonstrated strong storytelling and narrative-building skills.
Business Outcomes Driven: You have a revenue-oriented mindset focused on understanding the drivers of a business and improving the outcomes that matter most.
Systems Thinker / Product Mindset: You see how all the pieces connect and have translated that insight and understanding into repeatable, efficient solutions.
Collaborator: You have experience building relationships and working cross-functionally with product and go-to-market teams in highly effective, productive, and efficient ways.
AI-Native Workflow: You leverage LLMs and AI agents to automate creative analysis, search term auditing, or complex data regressions.
Regulated Industry Experience: A background in Healthcare (HIPAA), Fintech, or Insurance, where you’ve had to balance aggressive growth with strict data privacy constraints.
Product Strategy: Experience writing PRDs or influencing the roadmap of a B2B SaaS product.
Public Authority: You’ve authored whitepapers, case studies, or spoken at conferences about the future of privacy-safe performance marketing.
We take care of our team—here’s a peek at what you get when you join:
Competitive pay + generous equity (10-year exercise window)
Fully remote (U.S. only) with a $150/month coworking stipend
Half-day Fridays, every Friday
16 weeks fully paid parental leave (eligible after 6 months; commission-based roles receive 100% base salary during leave)
Unlimited PTO with a required 2-week minimum
Top-tier health, dental & vision (100% covered for you, 80% for dependents)
2 “Treat Yourself” days a year—$100 and a day off, just because
Intentional & engaging company offsites 2x a year (past trips: Arizona, Jackson Hole, Cabo, Nashville, New Orleans & more) + a department offsite 1x per year
And more! Check out our careers page for the full list.
","descriptionPlain":"ABOUT FRESHPAINT:\n\nHealthcare is a $4+ trillion industry in the U.S. alone, and it’s undergoing a rapid digital transformation.\n\nHospitals, digital health companies, and life sciences organizations rely on analytics and advertising tools to reach patients, measure performance, and grow. But those tools weren’t built for regulated healthcare data. That creates real compliance risk and forces teams to choose between growth and privacy.\n\n\nFRESHPAINT ELIMINATES THAT TRADE-OFF.\n\nWe’re a privacy-first data platform that helps healthcare organizations use modern marketing and analytics tools without exposing protected health information (PHI). Freshpaint sits between a company’s website or app and the third-party tools they use, automatically detecting and controlling sensitive data before it’s shared.\n\nIn short: we let healthcare teams move fast, safely.\n\n\nBACKED BY TOP INVESTORS\n\nFreshpaint is backed by some of the most respected names in technology, including:\n\n - Y Combinator (OpenAI, Stripe, Airbnb, Coinbase, DoorDash)\n\n - Intel Capital (Broadcom, Astera Labs, VMware, RedHat, MongoDB)\n\nWe’ve raised tens of millions of dollars in funding to build the privacy infrastructure layer for healthcare’s digital future.\n\n\nWHO WE’RE LOOKING FOR\n\nWe are seeking a Growth Architect—a rare technical-strategic leader who possesses a deep, intuitive grasp of the physics of the modern ad stack. You have lived through the degradation of client-side tracking and have built a career by establishing signal resilience in its place. You deeply understand the mechanics of how Meta and Google’s bidding models ingest data. You have helped drive data-driven omni-channel strategies for customers that extend across search, CTV, and social. You can diagnose whether a performance dip is a creative failure or a signal-loss issue and you know exactly how to leverage server-side infrastructure like CAPI and Enhanced Conversions to reclaim an algorithmic advantage. You are an expert at navigating the intersection of data privacy and marketing efficacy, viewing HIPAA and ITP/ATT constraints as design inputs rather than roadblocks.\n\nYou are an economic realist and maintain healthy skepticism of platform-reported vanity metrics. You ground your strategy in incrementality, media mix modeling, and measurable downstream business impact. This role requires a high-leverage auditor and strategist mindset—someone who can step into a high-spend environment, quickly identify the opportunities for improvement, and then explain the why in order to build the buy-in that leads to execution.\n\nFinally, you are a Product-Minded Operator. You solve a marketing performance problem once, and then look for the repeatable pattern that can be productized. You have the technical fluency to collaborate with engineers on data schemas and the strategic presence to advise a CMO on multi-million dollar budget reallocations. You think in systems, execute with surgical precision, and possess a \"Be the CEO\" mentality that drives you to constantly refine the platform to ensure every customer dollar is optimized for maximum impact.\n\n\nWHAT YOU’LL BE DOING\n\nAt Freshpaint, we’re building the first performance platform that empowers healthcare marketers to drive measurable results from digital advertising without compromising privacy. As regulations evolve and data access grows more complex, Freshpaint will help marketers move beyond compliance toward outcomes, using AI-powered data decisions to unlock new levels of ROI.\n\nAs the Performance Marketing Strategy Lead you’ll help our customers leverage Freshpaint to drive measurable growth while navigating the complexities of healthcare marketing.\n\nThis role sits at the intersection of customers, their agencies, and our product. You’ll work directly with leading healthcare marketers to help them improve acquisition, optimize performance, and get more impact from every dollar they spend while maintaining a privacy-first approach.\n\nYour mission is simple: help healthcare marketing teams do more with less, including more patients, more enrollments, and more impact.\n\n\nPRIMARY RESPONSIBILITIES\n\n - Help our customers deliver performance marketing driven improved outcomes and KPIs through strategic engagements alongside our Customer Success team.\n\n - Influence the product roadmap by turning frontline customer insights into product innovations and feature development.\n\n - Help ensure product innovations translate into real, measurable results.\n\n - Shape how we go to market by partnering with product marketing and revenue teams to refine how we position Freshpaint.\n\n - Develop performance frameworks, use cases, and ROI stories that support sales and customer success teams.\n\n - Drive expansion and strategic retention by partnering with customer success to embed Freshpaint into customers’ growth strategies.\n\n - Help build executive confidence and ensure Freshpaint is seen as a strategic partner and not just part of the compliance stack.\n\n - Accelerate time to value by building repeatable playbooks that help customers quickly launch high-performing, compliant campaigns.\n\n\nDESIRED SKILLS & EXPERIENCE\n\n - 8+ years of hands-on performance marketing and growth experience, with a track record of driving measurable outcomes.\n\n - Hands-on Marketing Expertise: You’ve built, executed, and optimized campaigns that involved the full marketing spectrum - paid media, growth, and lifecycle marketing strategies and tactics.\n\n - Data Fluency: You are dangerous with SQL and data visualization tools. You don't wait for a data scientist to tell you what happened; you find it yourself..\n\n - Platform Mastery: Expert-level knowledge of Meta Conversions API (CAPI), Google Enhanced Conversions, and other similar ad platform offerings. You understand how these platforms ingest server-side data and the impact of signal loss on bidding models.\n\n - Advanced Measurement: Proven experience implementing Incrementality testing (Geo-testing, Ghost Bids) and interpreting Media Mix Modeling (MMM) to guide high-stakes budget reallocation.\n\n - The \"Post-Cookie\" Playbook: A proven methodology for driving performance in a world of ITP, ATT, and disappearing third-party cookies.\n\n - Agency Fluency: Ability to speak the language of high-spend performance agencies, with the ability to both educate and hold them accountable to new measurement paradigms (Incrementality, MMM, and privacy-safe attribution).\n\n - Strategic Advisory: Ability to function as an effective strategic advisor, understanding multiple stakeholder perspectives and crafting guidance and recommendations accordingly to ensure they can be successfully implemented. Demonstrated strong storytelling and narrative-building skills.\n\n - Business Outcomes Driven: You have a revenue-oriented mindset focused on understanding the drivers of a business and improving the outcomes that matter most.\n\n - Systems Thinker / Product Mindset: You see how all the pieces connect and have translated that insight and understanding into repeatable, efficient solutions.\n\n - Collaborator: You have experience building relationships and working cross-functionally with product and go-to-market teams in highly effective, productive, and efficient ways.\n\n\nNICE TO HAVES\n\n - AI-Native Workflow: You leverage LLMs and AI agents to automate creative analysis, search term auditing, or complex data regressions.\n\n - Regulated Industry Experience: A background in Healthcare (HIPAA), Fintech, or Insurance, where you’ve had to balance aggressive growth with strict data privacy constraints.\n\n - Product Strategy: Experience writing PRDs or influencing the roadmap of a B2B SaaS product.\n\n - Public Authority: You’ve authored whitepapers, case studies, or spoken at conferences about the future of privacy-safe performance marketing.\n\n\nPERKS & BENEFITS\n\nWe take care of our team—here’s a peek at what you get when you join:\n\n - Competitive pay + generous equity (10-year exercise window)\n\n - Fully remote (U.S. only) with a $150/month coworking stipend\n\n - Half-day Fridays, every Friday\n\n - 16 weeks fully paid parental leave (eligible after 6 months; commission-based roles receive 100% base salary during leave)\n\n - Unlimited PTO with a required 2-week minimum\n\n - Top-tier health, dental & vision (100% covered for you, 80% for dependents)\n\n - 2 “Treat Yourself” days a year—$100 and a day off, just because\n\n - Intentional & engaging company offsites 2x a year (past trips: Arizona, Jackson Hole, Cabo, Nashville, New Orleans & more) + a department offsite 1x per year\n\nAnd more! Check out our careers page https://www.freshpaint.io/about?gad_source=1&gclid=Cj0KCQjwncWvBhD_ARIsAEb2HW9vl4BJz91ApZqNNlJJ6kDO1E-BhAaIuP-_t08tS6X2_Wpoj8qHaCIaAmysEALw_wcB&hsa_acc=2262337429&hsa_ad=673054100615&hsa_cam=12072412058&hsa_grp=119258989111&hsa_kw=freshpaint+platform&hsa_mt=b&hsa_net=adwords&hsa_src=g&hsa_tgt=kwd-2154402015807&hsa_ver=3&utm_campaign=ML_Freshpaint_Brand&utm_medium=cpc&utm_source=google&utm_term=freshpaint+platform for the full list."},{"id":"6475201b-46e7-4def-8635-650c0653b1d9","title":"Recruiter","department":"People","team":"People","employmentType":"FullTime","location":"Remote - US","secondaryLocations":[],"publishedAt":"2026-05-07T22:31:15.181+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"USA"}},"jobUrl":"https://jobs.ashbyhq.com/freshpaint/6475201b-46e7-4def-8635-650c0653b1d9","applyUrl":"https://jobs.ashbyhq.com/freshpaint/6475201b-46e7-4def-8635-650c0653b1d9/application","descriptionHtml":"Healthcare is a $4+ trillion industry in the U.S. alone, and it’s undergoing a rapid digital transformation.
Hospitals, digital health companies, and life sciences organizations rely on analytics and advertising tools to reach patients, measure performance, and grow. But those tools weren’t built for regulated healthcare data. That creates real compliance risk and forces teams to choose between growth and privacy.
We’re a privacy-first data platform that helps healthcare organizations use modern marketing and analytics tools without exposing protected health information (PHI). Freshpaint sits between a company’s website or app and the third-party tools they use, automatically detecting and controlling sensitive data before it’s shared.
In short: we let healthcare teams move fast, safely.
Freshpaint is backed by some of the most respected names in technology, including:
Y Combinator (OpenAI, Stripe, Airbnb, Coinbase, DoorDash)
Intel Capital (Broadcom, Astera Labs, VMware, RedHat, MongoDB)
We’ve raised tens of millions of dollars in funding to build the privacy infrastructure layer for healthcare’s digital future.
Who we’re looking for
We’re looking for an experienced full-cycle recruiter who has owned GTM and G&A searches in B2B SaaS, not just supported them. You know how to build pipeline through outbound, keep several searches moving with clean, simple process, and use basic funnel data to decide what to do next. You show up as a calm, direct partner to hiring managers, bringing clear plans and tradeoffs instead of just raising problems. Prior MarTech experience is a plus, but not required.
What you’ll be doing
You’ll have ownership of high-impact GTM and G&A roles end-to-end, from intake through offer and close. You’ll work closely with GTM leaders to clarify role outcomes, build targeted pipelines, and improve how we hire. Day to day, you’ll balance hands-on sourcing, structured interviews, and stakeholder communication, ensuring that key searches are filled on time at a high bar while candidates experience a clear, consistent process.
Own full-cycle recruiting for assigned GTM and G&A roles, from intake through closing.
Partner with hiring managers to define role outcomes, must-haves vs nice-to-haves, and interview plans.
Build and maintain healthy outbound and inbound pipelines for core GTM roles.
Monitor pipeline and funnel metrics for your searches and adjust strategy based on data.
Deliver a high-quality candidate experience, with timely updates and clear expectations.
Help refine scorecards and interview loops for your roles to improve signal and speed.
Communicate regular search updates, risks, and tradeoffs to GTM leaders and the Talent team.
Desired skills & experience
4 to 8 years of experience in full-cycle recruiting (including sourcing passive candidates) for GTM and/or G&A roles at a B2B SaaS company.
Proven ability to build and execute outbound sourcing plans in competitive markets.
You leverage AI and automation thoughtfully to make your sourcing, screening, and communication more effective and efficient, without sacrificing judgment or candidate experience
Strong hiring manager partnership skills, including intake, calibration, and expectation-setting.
You take ownership of your work, are accountable for your mistakes, and have a strong growth mindset.
Excellent attention to detail; your written work, candidate notes, and pipelines are accurate and reliable.
Data-driven approach to recruiting, using funnel and pipeline metrics to guide decisions.
Demonstrated ability to manage multiple searches in parallel while staying organized.
Clear, concise written and verbal communication with candidates and internal stakeholders.
Nice to haves
Prior experience recruiting within the MarTech industry or for MarTech-adjacent GTM roles.
Prior experience with Technical Roles & recruiting for Software Engineers at a B2B SaaS company and/or a high growth startup.
Experience with Ashby.
Experience partnering directly with Sales or GTM leadership in a metrics-driven environment.
Experience contributing to lightweight recruiting process improvements (loops, scorecards, intake).
We take care of our team—here’s a peek at what you get when you join:
Competitive pay + generous equity (10-year exercise window)
Fully remote (U.S. only) with a $150/month coworking stipend
Half-day Fridays, every Friday
16 weeks fully paid parental leave (eligible after 6 months; commission-based roles receive 100% base salary during leave)
Unlimited PTO with a required 2-week minimum
Top-tier health, dental & vision (100% covered for you, 80% for dependents)
2 “Treat Yourself” days a year—$100 and a day off, just because
Intentional & engaging company offsites 2x a year (past trips: Arizona, Jackson Hole, Cabo, Nashville, New Orleans & more) + a department offsite 1x per year
And more! Check out our careers page for the full list.
","descriptionPlain":"ABOUT FRESHPAINT:\n\nHealthcare is a $4+ trillion industry in the U.S. alone, and it’s undergoing a rapid digital transformation.\n\nHospitals, digital health companies, and life sciences organizations rely on analytics and advertising tools to reach patients, measure performance, and grow. But those tools weren’t built for regulated healthcare data. That creates real compliance risk and forces teams to choose between growth and privacy.\n\n\nFRESHPAINT ELIMINATES THAT TRADE-OFF.\n\nWe’re a privacy-first data platform that helps healthcare organizations use modern marketing and analytics tools without exposing protected health information (PHI). Freshpaint sits between a company’s website or app and the third-party tools they use, automatically detecting and controlling sensitive data before it’s shared.\n\nIn short: we let healthcare teams move fast, safely.\n\n\nBACKED BY TOP INVESTORS\n\nFreshpaint is backed by some of the most respected names in technology, including:\n\n - Y Combinator (OpenAI, Stripe, Airbnb, Coinbase, DoorDash)\n\n - Intel Capital (Broadcom, Astera Labs, VMware, RedHat, MongoDB)\n\nWe’ve raised tens of millions of dollars in funding to build the privacy infrastructure layer for healthcare’s digital future.\n\nWho we’re looking for\n\nWe’re looking for an experienced full-cycle recruiter who has owned GTM and G&A searches in B2B SaaS, not just supported them. You know how to build pipeline through outbound, keep several searches moving with clean, simple process, and use basic funnel data to decide what to do next. You show up as a calm, direct partner to hiring managers, bringing clear plans and tradeoffs instead of just raising problems. Prior MarTech experience is a plus, but not required.\n\nWhat you’ll be doing\n\nYou’ll have ownership of high-impact GTM and G&A roles end-to-end, from intake through offer and close. You’ll work closely with GTM leaders to clarify role outcomes, build targeted pipelines, and improve how we hire. Day to day, you’ll balance hands-on sourcing, structured interviews, and stakeholder communication, ensuring that key searches are filled on time at a high bar while candidates experience a clear, consistent process.\n\n\nPRIMARY RESPONSIBILITIES\n\n - Own full-cycle recruiting for assigned GTM and G&A roles, from intake through closing.\n\n - Partner with hiring managers to define role outcomes, must-haves vs nice-to-haves, and interview plans.\n\n - Build and maintain healthy outbound and inbound pipelines for core GTM roles.\n\n - Monitor pipeline and funnel metrics for your searches and adjust strategy based on data.\n\n - Deliver a high-quality candidate experience, with timely updates and clear expectations.\n\n - Help refine scorecards and interview loops for your roles to improve signal and speed.\n\n - Communicate regular search updates, risks, and tradeoffs to GTM leaders and the Talent team.\n\nDesired skills & experience\n\n - 4 to 8 years of experience in full-cycle recruiting (including sourcing passive candidates) for GTM and/or G&A roles at a B2B SaaS company.\n\n - Proven ability to build and execute outbound sourcing plans in competitive markets.\n\n - You leverage AI and automation thoughtfully to make your sourcing, screening, and communication more effective and efficient, without sacrificing judgment or candidate experience\n\n - Strong hiring manager partnership skills, including intake, calibration, and expectation-setting.\n\n - You take ownership of your work, are accountable for your mistakes, and have a strong growth mindset.\n\n - Excellent attention to detail; your written work, candidate notes, and pipelines are accurate and reliable.\n\n - Data-driven approach to recruiting, using funnel and pipeline metrics to guide decisions.\n\n - Demonstrated ability to manage multiple searches in parallel while staying organized.\n\n - Clear, concise written and verbal communication with candidates and internal stakeholders.\n\nNice to haves\n\n - Prior experience recruiting within the MarTech industry or for MarTech-adjacent GTM roles.\n\n - Prior experience with Technical Roles & recruiting for Software Engineers at a B2B SaaS company and/or a high growth startup.\n\n - Experience with Ashby.\n\n - Experience partnering directly with Sales or GTM leadership in a metrics-driven environment.\n\n - Experience contributing to lightweight recruiting process improvements (loops, scorecards, intake).\n\n\nPERKS & BENEFITS\n\nWe take care of our team—here’s a peek at what you get when you join:\n\n - Competitive pay + generous equity (10-year exercise window)\n\n - Fully remote (U.S. only) with a $150/month coworking stipend\n\n - Half-day Fridays, every Friday\n\n - 16 weeks fully paid parental leave (eligible after 6 months; commission-based roles receive 100% base salary during leave)\n\n - Unlimited PTO with a required 2-week minimum\n\n - Top-tier health, dental & vision (100% covered for you, 80% for dependents)\n\n - 2 “Treat Yourself” days a year—$100 and a day off, just because\n\n - Intentional & engaging company offsites 2x a year (past trips: Arizona, Jackson Hole, Cabo, Nashville, New Orleans & more) + a department offsite 1x per year\n\nAnd more! Check out our careers page https://www.freshpaint.io/about?gad_source=1&gclid=Cj0KCQjwncWvBhD_ARIsAEb2HW9vl4BJz91ApZqNNlJJ6kDO1E-BhAaIuP-_t08tS6X2_Wpoj8qHaCIaAmysEALw_wcB&hsa_acc=2262337429&hsa_ad=673054100615&hsa_cam=12072412058&hsa_grp=119258989111&hsa_kw=freshpaint+platform&hsa_mt=b&hsa_net=adwords&hsa_src=g&hsa_tgt=kwd-2154402015807&hsa_ver=3&utm_campaign=ML_Freshpaint_Brand&utm_medium=cpc&utm_source=google&utm_term=freshpaint+platform for the full list."}],"apiVersion":"1"}