This is a hybrid position requiring in-office attendance one day per week at our Atlanta office. Candidates must reside within a commutable distance to be considered.
Our Revenue Operations (RevOps) team is charged with building and maintaining a world class go-to-market engine through a combination of software, process, and policy. We partner with our Go-to-Market teams to drive revenue growth and optimize business performance through strategic alignment, operational excellence, and data-driven insights. This constantly evolving ecosystem of systems and processes must keep pace with Fullstory’s rapid growth and best practices from across the industry.
As a Deal Desk Manager, you will report to the Head of Strategy & Operations and will have the opportunity to help optimize our powerful revenue engine by leveraging your exceptional analytical, financial, and negotiation skills to maximize deal profitability while ensuring compliance with company policies and procedures. You will serve as the trusted advisor to the Sales team to structure deals and determine appropriate pricing strategies based on customer requirements, market dynamics, and company goals. This role requires a strong understanding of systems, sales processes, pricing strategies, and contract management. You will collaborate closely with cross-functional teams, including Sales, Finance, Legal, and Product, to streamline deal processes, enhance profitability, and drive customer satisfaction.
In a typical day, you might:
Serve as a subject matter expert and primary point of contact for sales representatives regarding deal structuring, pricing, and contract management.
Collaborate with legal and finance teams to review and negotiate terms & conditions that protect the company's interests while meeting customer needs.
Identify and make recommendations for process improvements; assist with process design for projects such as CPQ/CLM implementation processes.
Collaborate with sales, legal, and finance teams to elicit, document, and analyze business requirements on proposed deal desk system/process changes and prioritize based on business value, complexity and feasibility.
Lead and execute key non-deal desk projects from end-to-end, including process improvements, system implementations, and strategic initiatives, from requirements gathering to scoping, delivery, and enablement.
Partner with sales, marketing, customer success, and finance leaders to align processes, identify areas for improvement, and support revenue-generating initiatives.
Here's what we're looking for:
Experienced in deal desk operations working with DealHub to provide end-user support, quote/contract creation, and troubleshooting of price/product rules.
Technically adept to provide comprehensive support to the sales organization resolving both systems and process inquiries and escalating to the appropriate teams as needed.
Has a strong sales operations background working directly with the sales organization initiating corrective actions to drive compliance and data accuracy.
Has demonstrated strong business and finance acumen to provide clarity within complex deals and recommendations for optimal deal structures/pricing to maximize revenue and profitability.
Strong communicator who will effectively work with both technical and non-technical stakeholders, translating complex concepts into easily understandable terms.
Leverage AI tools to enhance work quality and accelerate timelines by implementing AI solutions that optimize efficiency.
The base salary for this position ranges between $110,000 - $120,000 USD. Base salary will vary based on relevant experience, job-related skills and qualifications. This role is also eligible for a discretionary bonus of up to 10% of base salary, contingent upon Fullstory meeting its performance targets.
#LI-Hybrid #LI-CD1
Fullstory is a leading behavioral data platform transforming how businesses understand and improve their digital experiences. Our technology empowers companies to uncover insights, optimize customer and employee journeys, and deliver exceptional online interactions. It makes every customer experience smoother and more personalized and empowers the employees behind the scenes.
We’re building something special at Fullstory- and we’re looking for teammates who are curious, collaborative, and driven to make an impact. We’re especially excited about the potential of AI to enhance efficiency, spark creativity, and elevate our work. If that resonates, explore our Winning Ways to see the values that guide how we work and grow together.
How we support you:
Fullstorians are committed to building something better- from how we approach our product, to how we care for our customers and each other. Along these lines, we offer:
Flexibility and Connection. We have a vibrant HQ in Atlanta and a tight-knit group in London. Fullstorians in those cities come to the office at least one day a week to build cross-functional relationships and stay connected. We also offer a flexible PTO policy and an annual company-wide closure, along with federal holidays.
Benefits. Take care of the whole you. Fullstory offers sponsored benefit packages for US-based Fullstorians, and supplemental coverage options for international Fullstorians.
Learning opportunities. We provide professional development opportunities through training programs and an annual learning subsidy for US and EMEA-based employees.
Productivity support. US and EMEA-based Fullstorians receive a monthly productivity stipend.
Team Collaboration. Connect with fellow Fullstorians through team off-sites and an annual full-company meet-up.
Paid parental leave. Fullstorians balance the needs of their growing families without the added stress of figuring out work and finances.
Bereavement leave, including miscarriage/pregnancy loss. Take the time to grieve and help your loved ones.
Fullstory is proud to be an equal-opportunity workplace dedicated to fostering an increasingly diverse community. We want candidates of all human varieties, backgrounds, and lifestyles. There’s no problem that can’t be made better by bringing together people with a broader set of perspectives. If our product, values, and community resonate with you, please apply– we'd love to hear from you!
","descriptionPlain":"This is a hybrid position requiring in-office attendance one day per week at our Atlanta office. Candidates must reside within a commutable distance to be considered.\n\nOur Revenue Operations (RevOps) team is charged with building and maintaining a world class go-to-market engine through a combination of software, process, and policy. We partner with our Go-to-Market teams to drive revenue growth and optimize business performance through strategic alignment, operational excellence, and data-driven insights. This constantly evolving ecosystem of systems and processes must keep pace with Fullstory’s rapid growth and best practices from across the industry.\n\nAs a Deal Desk Manager, you will report to the Head of Strategy & Operations and will have the opportunity to help optimize our powerful revenue engine by leveraging your exceptional analytical, financial, and negotiation skills to maximize deal profitability while ensuring compliance with company policies and procedures. You will serve as the trusted advisor to the Sales team to structure deals and determine appropriate pricing strategies based on customer requirements, market dynamics, and company goals. This role requires a strong understanding of systems, sales processes, pricing strategies, and contract management. You will collaborate closely with cross-functional teams, including Sales, Finance, Legal, and Product, to streamline deal processes, enhance profitability, and drive customer satisfaction.\n\nIn a typical day, you might:\n\n - Serve as a subject matter expert and primary point of contact for sales representatives regarding deal structuring, pricing, and contract management.\n\n - Collaborate with legal and finance teams to review and negotiate terms & conditions that protect the company's interests while meeting customer needs.\n\n - Identify and make recommendations for process improvements; assist with process design for projects such as CPQ/CLM implementation processes.\n\n - Collaborate with sales, legal, and finance teams to elicit, document, and analyze business requirements on proposed deal desk system/process changes and prioritize based on business value, complexity and feasibility.\n\n - Lead and execute key non-deal desk projects from end-to-end, including process improvements, system implementations, and strategic initiatives, from requirements gathering to scoping, delivery, and enablement.\n\n - Partner with sales, marketing, customer success, and finance leaders to align processes, identify areas for improvement, and support revenue-generating initiatives.\n\nHere's what we're looking for:\n\n - Experienced in deal desk operations working with DealHub to provide end-user support, quote/contract creation, and troubleshooting of price/product rules.\n\n - Technically adept to provide comprehensive support to the sales organization resolving both systems and process inquiries and escalating to the appropriate teams as needed.\n\n - Has a strong sales operations background working directly with the sales organization initiating corrective actions to drive compliance and data accuracy.\n\n - Has demonstrated strong business and finance acumen to provide clarity within complex deals and recommendations for optimal deal structures/pricing to maximize revenue and profitability.\n\n - Strong communicator who will effectively work with both technical and non-technical stakeholders, translating complex concepts into easily understandable terms.\n\n - Leverage AI tools to enhance work quality and accelerate timelines by implementing AI solutions that optimize efficiency.\n\nThe base salary for this position ranges between $110,000 - $120,000 USD. Base salary will vary based on relevant experience, job-related skills and qualifications. This role is also eligible for a discretionary bonus of up to 10% of base salary, contingent upon Fullstory meeting its performance targets.\n\n#LI-Hybrid #LI-CD1\n\n\nABOUT FULLSTORY\n\nFullstory is a leading behavioral data platform transforming how businesses understand and improve their digital experiences. Our technology empowers companies to uncover insights, optimize customer and employee journeys, and deliver exceptional online interactions. It makes every customer experience smoother and more personalized and empowers the employees behind the scenes.\n\nWe’re building something special at Fullstory- and we’re looking for teammates who are curious, collaborative, and driven to make an impact. We’re especially excited about the potential of AI to enhance efficiency, spark creativity, and elevate our work. If that resonates, explore our Winning Ways https://www.fullstory.com/about-us/ to see the values that guide how we work and grow together.\n\nHow we support you:\n\nFullstorians are committed to building something better- from how we approach our product, to how we care for our customers and each other. Along these lines, we offer:\n\n - Flexibility and Connection. We have a vibrant HQ in Atlanta and a tight-knit group in London. Fullstorians in those cities come to the office at least one day a week to build cross-functional relationships and stay connected. We also offer a flexible PTO policy and an annual company-wide closure, along with federal holidays.\n\n - Benefits. Take care of the whole you. Fullstory offers sponsored benefit packages for US-based Fullstorians, and supplemental coverage options for international Fullstorians.\n\n - Learning opportunities. We provide professional development opportunities through training programs and an annual learning subsidy for US and EMEA-based employees.\n\n - Productivity support. US and EMEA-based Fullstorians receive a monthly productivity stipend.\n\n - Team Collaboration. Connect with fellow Fullstorians through team off-sites and an annual full-company meet-up.\n\n - Paid parental leave. Fullstorians balance the needs of their growing families without the added stress of figuring out work and finances.\n\n - Bereavement leave, including miscarriage/pregnancy loss. Take the time to grieve and help your loved ones.\n\nFullstory is proud to be an equal-opportunity workplace dedicated to fostering an increasingly diverse community. We want candidates of all human varieties, backgrounds, and lifestyles. There’s no problem that can’t be made better by bringing together people with a broader set of perspectives. If our product, values, and community resonate with you, please apply– we'd love to hear from you!"},{"id":"3509c311-0d4a-44bc-96d8-e9d3095ab8fb","title":"Senior Customer Insights Analyst","department":"Delivery","team":"Consulting Services","employmentType":"FullTime","location":"Atlanta","secondaryLocations":[],"publishedAt":"2026-02-18T19:00:53.410+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"GA","addressCountry":"USA","addressLocality":"Atlanta"}},"jobUrl":"https://jobs.ashbyhq.com/fullstory/3509c311-0d4a-44bc-96d8-e9d3095ab8fb","applyUrl":"https://jobs.ashbyhq.com/fullstory/3509c311-0d4a-44bc-96d8-e9d3095ab8fb/application","descriptionHtml":"This is a hybrid position requiring in-office attendance one day per week at our Atlanta office. Candidates must reside within a commutable distance to be considered.
As a Senior Customer Insights Analyst on our Professional Services team, you will lead customer-facing engagements, focusing on technical and analytical projects for some of our most strategic accounts. Utilizing your Fullstory expertise, you'll help customers achieve new levels of data maturity, providing tailored solutions based on their objectives, enabling them to find insights in the Fullstory platform, and educating them on opportunities to enhance performance, engagement, and overall value attainment. Our team members are naturally curious, entrepreneurial, and dedicated to delivering the best outcomes for our customers.
The ideal candidate for this role will be insatiably curious, intrinsically entrepreneurial, and passionate about doing what’s best for our customers.
You will be required to travel 25% of the time.
In a typical day, you might:
Serve as a consultant and advisor, building and maintaining relationships with customers who trust our data and recommendations, and derive clear business value from our partnership
Engage deeply with new customers to help them deliver specific business initiatives and improve overall product value and adoption
Deliver scoped enablement engagements to new Fullstory users from our most strategic customers via virtual and/or on-site delivery
Leverage your consulting experience to conduct Fullstory-driven analyses, synthesize data and present insights across a broad spectrum of industries, products, and use-cases.
Present clear recommendations geared toward driving action and increasing digital maturity at all levels of our customers’ organizations
Advise customers on best practices to enhance data maturity, designing and delivering project plans that align with their technical skills, timelines, and business goals.
Deliver summaries and presentations about technical deliverables and insights directly to customers via email and in meetings. Translate them into meaningful opportunities and actions for Fullstory customers.
Here’s what we’re looking for:
Communication Skills: Strong ability to communicate and present effectively, influencing change at all organizational levels.
Consulting Experience: Experience overseeing customer project responsibilities and relationships in a consulting role. Confident bringing a proactive point of view, advising clients on industry best practices.
Industry Knowledge: Excellent competencies in Marketing, SaaS, and eCommerce.
Innovative Solutions: Experience in building integrations, innovative solutions, and open-source projects.
AI Proficiency: Leverage AI tools to enhance work quality and accelerate timelines by implementing AI solutions that optimize efficiency.
The impact you will have in 6 Months:
Enhanced Customer Data Maturity and Value Attainment: Within the first six months, the Senior Customer Insights Analyst will significantly impact several accounts by guiding customers to achieve higher levels of data maturity. Through tailored Fullstory-driven analyses and actionable insights, they will enable customers to make data-informed decisions, leading to improved engagement, performance, and overall value attainment from the Fullstory platform.
Strengthened Customer Relationships and Increased Product Adoption: By serving as a trusted consultant and advisor, the analyst will build and maintain strong customer relationships. Through effective enablement engagements and best practice advisories, they will drive increased product adoption and digital maturity, ensuring customers see clear business value from the partnership with Fullstory.
The impact you will have in 12 Months:
Driving Strategic Business Outcomes and Digital Transformation: Within 12 months, the Senior Customer Insights Analyst will have led multiple high-impact engagements, leveraging FullStory data to provide strategic recommendations that directly influence business initiatives. By presenting clear, actionable insights tailored to industry-specific use cases, they will help customers achieve significant digital transformation, enhancing performance metrics such as user engagement, conversion rates, and overall customer satisfaction.
Establishing Long-Term Strategic Partnerships and Expanding Revenue Opportunities: By consistently delivering value and fostering strong advisory relationships, the analyst will position Fullstory as an indispensable partner for strategic accounts. Their influence will not only increase customer retention and satisfaction but also identify opportunities for upsell and cross-sell, contributing to revenue growth and solidifying FullStory’s role in customers' long-term digital strategy.
The base salary for this position ranges between $120,000-$125,000 USD. Base salary will vary based on relevant experience, job-related skills, and qualifications. This role is also eligible for a discretionary bonus of up to 10% of base salary, contingent upon Fullstory meeting its performance targets.
#LI-Hybrid #LI-DR1
Fullstory is a leading behavioral data platform transforming how businesses understand and improve their digital experiences. Our technology empowers companies to uncover insights, optimize customer and employee journeys, and deliver exceptional online interactions. It makes every customer experience smoother and more personalized and empowers the employees behind the scenes.
We’re building something special at Fullstory- and we’re looking for teammates who are curious, collaborative, and driven to make an impact. We’re especially excited about the potential of AI to enhance efficiency, spark creativity, and elevate our work. If that resonates, explore our Winning Ways to see the values that guide how we work and grow together.
How we support you:
Fullstorians are committed to building something better- from how we approach our product, to how we care for our customers and each other. Along these lines, we offer:
Flexibility and Connection. We have a vibrant HQ in Atlanta and a tight-knit group in London. Fullstorians in those cities come to the office at least one day a week to build cross-functional relationships and stay connected. We also offer a flexible PTO policy and an annual company-wide closure, along with federal holidays.
Benefits. Take care of the whole you. Fullstory offers sponsored benefit packages for US-based Fullstorians, and supplemental coverage options for international Fullstorians.
Learning opportunities. We provide professional development opportunities through training programs and an annual learning subsidy for US and EMEA-based employees.
Productivity support. US and EMEA-based Fullstorians receive a monthly productivity stipend.
Team Collaboration. Connect with fellow Fullstorians through team off-sites and an annual full-company meet-up.
Paid parental leave. Fullstorians balance the needs of their growing families without the added stress of figuring out work and finances.
Bereavement leave, including miscarriage/pregnancy loss. Take the time to grieve and help your loved ones.
Fullstory is proud to be an equal-opportunity workplace dedicated to fostering an increasingly diverse community. We want candidates of all human varieties, backgrounds, and lifestyles. There’s no problem that can’t be made better by bringing together people with a broader set of perspectives. If our product, values, and community resonate with you, please apply– we'd love to hear from you!
","descriptionPlain":"This is a hybrid position requiring in-office attendance one day per week at our Atlanta office. Candidates must reside within a commutable distance to be considered.\n\nAs a Senior Customer Insights Analyst on our Professional Services team, you will lead customer-facing engagements, focusing on technical and analytical projects for some of our most strategic accounts. Utilizing your Fullstory expertise, you'll help customers achieve new levels of data maturity, providing tailored solutions based on their objectives, enabling them to find insights in the Fullstory platform, and educating them on opportunities to enhance performance, engagement, and overall value attainment. Our team members are naturally curious, entrepreneurial, and dedicated to delivering the best outcomes for our customers.\n\nThe ideal candidate for this role will be insatiably curious, intrinsically entrepreneurial, and passionate about doing what’s best for our customers.\n\nYou will be required to travel 25% of the time.\n\nIn a typical day, you might:\n\n - Serve as a consultant and advisor, building and maintaining relationships with customers who trust our data and recommendations, and derive clear business value from our partnership\n\n - Engage deeply with new customers to help them deliver specific business initiatives and improve overall product value and adoption\n\n - Deliver scoped enablement engagements to new Fullstory users from our most strategic customers via virtual and/or on-site delivery\n\n - Leverage your consulting experience to conduct Fullstory-driven analyses, synthesize data and present insights across a broad spectrum of industries, products, and use-cases.\n\n - Present clear recommendations geared toward driving action and increasing digital maturity at all levels of our customers’ organizations\n\n - Advise customers on best practices to enhance data maturity, designing and delivering project plans that align with their technical skills, timelines, and business goals.\n\n - Deliver summaries and presentations about technical deliverables and insights directly to customers via email and in meetings. Translate them into meaningful opportunities and actions for Fullstory customers.\n\nHere’s what we’re looking for:\n\n - Communication Skills: Strong ability to communicate and present effectively, influencing change at all organizational levels.\n\n - Consulting Experience: Experience overseeing customer project responsibilities and relationships in a consulting role. Confident bringing a proactive point of view, advising clients on industry best practices.\n\n - Industry Knowledge: Excellent competencies in Marketing, SaaS, and eCommerce.\n\n - Innovative Solutions: Experience in building integrations, innovative solutions, and open-source projects.\n\n - AI Proficiency: Leverage AI tools to enhance work quality and accelerate timelines by implementing AI solutions that optimize efficiency.\n\nThe impact you will have in 6 Months:\n\n - Enhanced Customer Data Maturity and Value Attainment: Within the first six months, the Senior Customer Insights Analyst will significantly impact several accounts by guiding customers to achieve higher levels of data maturity. Through tailored Fullstory-driven analyses and actionable insights, they will enable customers to make data-informed decisions, leading to improved engagement, performance, and overall value attainment from the Fullstory platform.\n\n - Strengthened Customer Relationships and Increased Product Adoption: By serving as a trusted consultant and advisor, the analyst will build and maintain strong customer relationships. Through effective enablement engagements and best practice advisories, they will drive increased product adoption and digital maturity, ensuring customers see clear business value from the partnership with Fullstory.\n\nThe impact you will have in 12 Months:\n\n - Driving Strategic Business Outcomes and Digital Transformation: Within 12 months, the Senior Customer Insights Analyst will have led multiple high-impact engagements, leveraging FullStory data to provide strategic recommendations that directly influence business initiatives. By presenting clear, actionable insights tailored to industry-specific use cases, they will help customers achieve significant digital transformation, enhancing performance metrics such as user engagement, conversion rates, and overall customer satisfaction.\n\n - Establishing Long-Term Strategic Partnerships and Expanding Revenue Opportunities: By consistently delivering value and fostering strong advisory relationships, the analyst will position Fullstory as an indispensable partner for strategic accounts. Their influence will not only increase customer retention and satisfaction but also identify opportunities for upsell and cross-sell, contributing to revenue growth and solidifying FullStory’s role in customers' long-term digital strategy.\n\nThe base salary for this position ranges between $120,000-$125,000 USD. Base salary will vary based on relevant experience, job-related skills, and qualifications. This role is also eligible for a discretionary bonus of up to 10% of base salary, contingent upon Fullstory meeting its performance targets.\n\n#LI-Hybrid #LI-DR1\n\n\nABOUT FULLSTORY\n\nFullstory is a leading behavioral data platform transforming how businesses understand and improve their digital experiences. Our technology empowers companies to uncover insights, optimize customer and employee journeys, and deliver exceptional online interactions. It makes every customer experience smoother and more personalized and empowers the employees behind the scenes.\n\nWe’re building something special at Fullstory- and we’re looking for teammates who are curious, collaborative, and driven to make an impact. We’re especially excited about the potential of AI to enhance efficiency, spark creativity, and elevate our work. If that resonates, explore our Winning Ways https://www.fullstory.com/about-us/ to see the values that guide how we work and grow together.\n\nHow we support you:\n\nFullstorians are committed to building something better- from how we approach our product, to how we care for our customers and each other. Along these lines, we offer:\n\n - Flexibility and Connection. We have a vibrant HQ in Atlanta and a tight-knit group in London. Fullstorians in those cities come to the office at least one day a week to build cross-functional relationships and stay connected. We also offer a flexible PTO policy and an annual company-wide closure, along with federal holidays.\n\n - Benefits. Take care of the whole you. Fullstory offers sponsored benefit packages for US-based Fullstorians, and supplemental coverage options for international Fullstorians.\n\n - Learning opportunities. We provide professional development opportunities through training programs and an annual learning subsidy for US and EMEA-based employees.\n\n - Productivity support. US and EMEA-based Fullstorians receive a monthly productivity stipend.\n\n - Team Collaboration. Connect with fellow Fullstorians through team off-sites and an annual full-company meet-up.\n\n - Paid parental leave. Fullstorians balance the needs of their growing families without the added stress of figuring out work and finances.\n\n - Bereavement leave, including miscarriage/pregnancy loss. Take the time to grieve and help your loved ones.\n\nFullstory is proud to be an equal-opportunity workplace dedicated to fostering an increasingly diverse community. We want candidates of all human varieties, backgrounds, and lifestyles. There’s no problem that can’t be made better by bringing together people with a broader set of perspectives. If our product, values, and community resonate with you, please apply– we'd love to hear from you!"},{"id":"c46f349e-c778-4a9f-a419-47112d8a92cd","title":"Account Executive, Strategic","department":"Account Executives","team":"Strategic Accounts","employmentType":"FullTime","location":"Atlanta","secondaryLocations":[],"publishedAt":"2026-04-28T15:35:39.247+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"GA","addressCountry":"USA","addressLocality":"Atlanta"}},"jobUrl":"https://jobs.ashbyhq.com/fullstory/c46f349e-c778-4a9f-a419-47112d8a92cd","applyUrl":"https://jobs.ashbyhq.com/fullstory/c46f349e-c778-4a9f-a419-47112d8a92cd/application","descriptionHtml":"This is a hybrid position requiring in-office attendance one day per week at our Atlanta office. Candidates must reside within a commutable distance to be considered.
We fancy Fullstory as a pretty special company: we’re home to smart people, a unique culture, and the ambition to have a big impact. And we’re looking for equally special Account Executives to join the Strategic account team. These AEs are dedicated to driving Fullstory’s growth by adding new, delighted customers in the Strategic Enterprise space as well as growing relationships within our existing customer base. The pace of Fullstory is fast and the landscape we’re playing in is ever-changing. We’re looking for someone who thrives when challenged and likes to work hard.
In a typical day, you might:
Own a Strategic Enterprise territory where you are responsible for business development, client engagement, and generating new customer contracts as well as expansion contracts with existing customers.
Craft long term plans for acquiring and growing an account with a thorough understanding of the Strategic Enterprise sales cycle
Actively prospect new business opportunities via cold calling, cold emailing, LinkedIn outreach, and utilizing your own network
Manage multiple relationships simultaneously both internally at Fullstory and externally within an account in order to drive new business or expansion
Use technology to accurately forecast, manage deal stages, and understand pipeline predictability
Here’s what we’re looking for:
5+ years of selling a SaaS product into Strategic Enterprise stakeholders within Product, Data, or Engineering teams.
A track record of quota attainment of annual quota over $1 million USD.
Experience multithreading, networking and building relationships within a Strategic Enterprise account.
Experience running value-based, technical demonstrations in partnership with other internal departments such as Sales Engineering, Professional Services, and Customer Success.
Proven ability to effectively source and qualify net-new business, as well as drive expansion business within current accounts.
The impact you will have in 6 Months:
Successfully hit all ramp goals including Pipe Generation and Bookings.
Establish and demonstrate expertise across the full suite of Fullstory offerings and a firm go-to-market plan for your target accounts, including buyer personas and industries served.
The impact you will have in 12 Months:
Consistent achievement of all goals and metrics, including Pipe Generation and Bookings
Establish credibility and expertise across stakeholders and partners - both internal and external (customers)
The base salary for this position ranges from $160,000 - $165,000 USD. In addition to the base salary, this role has an OTE(on-target earnings) of $320,000 - $330,000 USD. Total compensation will vary based on relevant experience, qualifications, and market conditions.
#LI-DNI
Fullstory is a leading behavioral data platform transforming how businesses understand and improve their digital experiences. Our technology empowers companies to uncover insights, optimize customer and employee journeys, and deliver exceptional online interactions. It makes every customer experience smoother and more personalized and empowers the employees behind the scenes.
We’re building something special at Fullstory- and we’re looking for teammates who are curious, collaborative, and driven to make an impact. We’re especially excited about the potential of AI to enhance efficiency, spark creativity, and elevate our work. If that resonates, explore our Winning Ways to see the values that guide how we work and grow together.
How we support you:
Fullstorians are committed to building something better- from how we approach our product, to how we care for our customers and each other. Along these lines, we offer:
Flexibility and Connection. We have a vibrant HQ in Atlanta and a tight-knit group in London. Fullstorians in those cities come to the office at least one day a week to build cross-functional relationships and stay connected. We also offer a flexible PTO policy and an annual company-wide closure, along with federal holidays.
Benefits. Take care of the whole you. Fullstory offers sponsored benefit packages for US-based Fullstorians, and supplemental coverage options for international Fullstorians.
Learning opportunities. We provide professional development opportunities through training programs and an annual learning subsidy for US and EMEA-based employees.
Productivity support. US and EMEA-based Fullstorians receive a monthly productivity stipend.
Team Collaboration. Connect with fellow Fullstorians through team off-sites and an annual full-company meet-up.
Paid parental leave. Fullstorians balance the needs of their growing families without the added stress of figuring out work and finances.
Bereavement leave, including miscarriage/pregnancy loss. Take the time to grieve and help your loved ones.
Fullstory is proud to be an equal-opportunity workplace dedicated to fostering an increasingly diverse community. We want candidates of all human varieties, backgrounds, and lifestyles. There’s no problem that can’t be made better by bringing together people with a broader set of perspectives. If our product, values, and community resonate with you, please apply– we'd love to hear from you!
","descriptionPlain":"This is a hybrid position requiring in-office attendance one day per week at our Atlanta office. Candidates must reside within a commutable distance to be considered.\n\nWe fancy Fullstory as a pretty special company: we’re home to smart people, a unique culture, and the ambition to have a big impact. And we’re looking for equally special Account Executives to join the Strategic account team. These AEs are dedicated to driving Fullstory’s growth by adding new, delighted customers in the Strategic Enterprise space as well as growing relationships within our existing customer base. The pace of Fullstory is fast and the landscape we’re playing in is ever-changing. We’re looking for someone who thrives when challenged and likes to work hard.\n\nIn a typical day, you might:\n\n - Own a Strategic Enterprise territory where you are responsible for business development, client engagement, and generating new customer contracts as well as expansion contracts with existing customers.\n\n - Craft long term plans for acquiring and growing an account with a thorough understanding of the Strategic Enterprise sales cycle\n\n - Actively prospect new business opportunities via cold calling, cold emailing, LinkedIn outreach, and utilizing your own network\n\n - Manage multiple relationships simultaneously both internally at Fullstory and externally within an account in order to drive new business or expansion\n\n - Use technology to accurately forecast, manage deal stages, and understand pipeline predictability\n\nHere’s what we’re looking for:\n\n - 5+ years of selling a SaaS product into Strategic Enterprise stakeholders within Product, Data, or Engineering teams.\n\n - A track record of quota attainment of annual quota over $1 million USD.\n\n - Experience multithreading, networking and building relationships within a Strategic Enterprise account.\n\n - Experience running value-based, technical demonstrations in partnership with other internal departments such as Sales Engineering, Professional Services, and Customer Success.\n\n - Proven ability to effectively source and qualify net-new business, as well as drive expansion business within current accounts.\n\nThe impact you will have in 6 Months:\n\n - Successfully hit all ramp goals including Pipe Generation and Bookings.\n\n - Establish and demonstrate expertise across the full suite of Fullstory offerings and a firm go-to-market plan for your target accounts, including buyer personas and industries served.\n\nThe impact you will have in 12 Months:\n\n - Consistent achievement of all goals and metrics, including Pipe Generation and Bookings\n\n - Establish credibility and expertise across stakeholders and partners - both internal and external (customers)\n\nThe base salary for this position ranges from $160,000 - $165,000 USD. In addition to the base salary, this role has an OTE(on-target earnings) of $320,000 - $330,000 USD. Total compensation will vary based on relevant experience, qualifications, and market conditions.\n\n#LI-DNI\n\n\nABOUT FULLSTORY\n\nFullstory is a leading behavioral data platform transforming how businesses understand and improve their digital experiences. Our technology empowers companies to uncover insights, optimize customer and employee journeys, and deliver exceptional online interactions. It makes every customer experience smoother and more personalized and empowers the employees behind the scenes.\n\nWe’re building something special at Fullstory- and we’re looking for teammates who are curious, collaborative, and driven to make an impact. We’re especially excited about the potential of AI to enhance efficiency, spark creativity, and elevate our work. If that resonates, explore our Winning Ways https://www.fullstory.com/about-us/ to see the values that guide how we work and grow together.\n\nHow we support you:\n\nFullstorians are committed to building something better- from how we approach our product, to how we care for our customers and each other. Along these lines, we offer:\n\n - Flexibility and Connection. We have a vibrant HQ in Atlanta and a tight-knit group in London. Fullstorians in those cities come to the office at least one day a week to build cross-functional relationships and stay connected. We also offer a flexible PTO policy and an annual company-wide closure, along with federal holidays.\n\n - Benefits. Take care of the whole you. Fullstory offers sponsored benefit packages for US-based Fullstorians, and supplemental coverage options for international Fullstorians.\n\n - Learning opportunities. We provide professional development opportunities through training programs and an annual learning subsidy for US and EMEA-based employees.\n\n - Productivity support. US and EMEA-based Fullstorians receive a monthly productivity stipend.\n\n - Team Collaboration. Connect with fellow Fullstorians through team off-sites and an annual full-company meet-up.\n\n - Paid parental leave. Fullstorians balance the needs of their growing families without the added stress of figuring out work and finances.\n\n - Bereavement leave, including miscarriage/pregnancy loss. Take the time to grieve and help your loved ones.\n\nFullstory is proud to be an equal-opportunity workplace dedicated to fostering an increasingly diverse community. We want candidates of all human varieties, backgrounds, and lifestyles. There’s no problem that can’t be made better by bringing together people with a broader set of perspectives. If our product, values, and community resonate with you, please apply– we'd love to hear from you!"},{"id":"00f80586-de77-4671-9fd4-c89399262c71","title":"Account Executive, Strategic","department":"Account Executives","team":"Strategic Accounts","employmentType":"FullTime","location":"Remote - US","secondaryLocations":[],"publishedAt":"2026-05-05T15:07:40.720+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/fullstory/00f80586-de77-4671-9fd4-c89399262c71","applyUrl":"https://jobs.ashbyhq.com/fullstory/00f80586-de77-4671-9fd4-c89399262c71/application","descriptionHtml":"This role can be performed remotely from anywhere within the United States
We fancy Fullstory as a pretty special company: we’re home to smart people, a unique culture, and the ambition to have a big impact. And we’re looking for equally special Account Executives to join the Strategic account team. These AEs are dedicated to driving Fullstory’s growth by adding new, delighted customers in the Strategic Enterprise space as well as growing relationships within our existing customer base. The pace of Fullstory is fast and the landscape we’re playing in is ever-changing. We’re looking for someone who thrives when challenged and likes to work hard.
In a typical day, you might:
Own a Strategic Enterprise territory where you are responsible for business development, client engagement, and generating new customer contracts as well as expansion contracts with existing customers.
Craft long term plans for acquiring and growing an account with a thorough understanding of the Strategic Enterprise sales cycle
Actively prospect new business opportunities via cold calling, cold emailing, LinkedIn outreach, and utilizing your own network
Manage multiple relationships simultaneously both internally at Fullstory and externally within an account in order to drive new business or expansion
Use technology to accurately forecast, manage deal stages, and understand pipeline predictability
Here’s what we’re looking for:
5+ years of selling a SaaS product into Strategic Enterprise stakeholders within Product, Data, or Engineering teams.
A track record of quota attainment of annual quota over $1 million USD.
Experience multithreading, networking and building relationships within a Strategic Enterprise account.
Experience running value-based, technical demonstrations in partnership with other internal departments such as Sales Engineering, Professional Services, and Customer Success.
Proven ability to effectively source and qualify net-new business, as well as drive expansion business within current accounts.
The impact you will have in 6 Months:
Successfully hit all ramp goals including Pipe Generation and Bookings.
Establish and demonstrate expertise across the full suite of Fullstory offerings and a firm go-to-market plan for your target accounts, including buyer personas and industries served.
The impact you will have in 12 Months:
Consistent achievement of all goals and metrics, including Pipe Generation and Bookings
Establish credibility and expertise across stakeholders and partners - both internal and external (customers)
The base salary for this position ranges from $160,000 - $165,000 USD. Including the base salary, this role has an OTE(on-target earnings) of $320,000 - $330,000 USD. Total compensation will vary based on relevant experience, qualifications, and market conditions.
#LI-SO1 #LI-Remote
Fullstory is a leading behavioral data platform transforming how businesses understand and improve their digital experiences. Our technology empowers companies to uncover insights, optimize customer and employee journeys, and deliver exceptional online interactions. It makes every customer experience smoother and more personalized and empowers the employees behind the scenes.
We’re building something special at Fullstory- and we’re looking for teammates who are curious, collaborative, and driven to make an impact. We’re especially excited about the potential of AI to enhance efficiency, spark creativity, and elevate our work. If that resonates, explore our Winning Ways to see the values that guide how we work and grow together.
How we support you:
Fullstorians are committed to building something better- from how we approach our product, to how we care for our customers and each other. Along these lines, we offer:
Flexibility and Connection. We have a vibrant HQ in Atlanta and a tight-knit group in London. Fullstorians in those cities come to the office at least one day a week to build cross-functional relationships and stay connected. We also offer a flexible PTO policy and an annual company-wide closure, along with federal holidays.
Benefits. Take care of the whole you. Fullstory offers sponsored benefit packages for US-based Fullstorians, and supplemental coverage options for international Fullstorians.
Learning opportunities. We provide professional development opportunities through training programs and an annual learning subsidy for US and EMEA-based employees.
Productivity support. US and EMEA-based Fullstorians receive a monthly productivity stipend.
Team Collaboration. Connect with fellow Fullstorians through team off-sites and an annual full-company meet-up.
Paid parental leave. Fullstorians balance the needs of their growing families without the added stress of figuring out work and finances.
Bereavement leave, including miscarriage/pregnancy loss. Take the time to grieve and help your loved ones.
Fullstory is proud to be an equal-opportunity workplace dedicated to fostering an increasingly diverse community. We want candidates of all human varieties, backgrounds, and lifestyles. There’s no problem that can’t be made better by bringing together people with a broader set of perspectives. If our product, values, and community resonate with you, please apply– we'd love to hear from you!
","descriptionPlain":"This role can be performed remotely from anywhere within the United States\n\nWe fancy Fullstory as a pretty special company: we’re home to smart people, a unique culture, and the ambition to have a big impact. And we’re looking for equally special Account Executives to join the Strategic account team. These AEs are dedicated to driving Fullstory’s growth by adding new, delighted customers in the Strategic Enterprise space as well as growing relationships within our existing customer base. The pace of Fullstory is fast and the landscape we’re playing in is ever-changing. We’re looking for someone who thrives when challenged and likes to work hard.\n\nIn a typical day, you might:\n\n - Own a Strategic Enterprise territory where you are responsible for business development, client engagement, and generating new customer contracts as well as expansion contracts with existing customers.\n\n - Craft long term plans for acquiring and growing an account with a thorough understanding of the Strategic Enterprise sales cycle\n\n - Actively prospect new business opportunities via cold calling, cold emailing, LinkedIn outreach, and utilizing your own network\n\n - Manage multiple relationships simultaneously both internally at Fullstory and externally within an account in order to drive new business or expansion\n\n - Use technology to accurately forecast, manage deal stages, and understand pipeline predictability\n\nHere’s what we’re looking for:\n\n - 5+ years of selling a SaaS product into Strategic Enterprise stakeholders within Product, Data, or Engineering teams.\n\n - A track record of quota attainment of annual quota over $1 million USD.\n\n - Experience multithreading, networking and building relationships within a Strategic Enterprise account.\n\n - Experience running value-based, technical demonstrations in partnership with other internal departments such as Sales Engineering, Professional Services, and Customer Success.\n\n - Proven ability to effectively source and qualify net-new business, as well as drive expansion business within current accounts.\n\nThe impact you will have in 6 Months:\n\n - Successfully hit all ramp goals including Pipe Generation and Bookings.\n\n - Establish and demonstrate expertise across the full suite of Fullstory offerings and a firm go-to-market plan for your target accounts, including buyer personas and industries served.\n\nThe impact you will have in 12 Months:\n\n - Consistent achievement of all goals and metrics, including Pipe Generation and Bookings\n\n - Establish credibility and expertise across stakeholders and partners - both internal and external (customers)\n\nThe base salary for this position ranges from $160,000 - $165,000 USD. Including the base salary, this role has an OTE(on-target earnings) of $320,000 - $330,000 USD. Total compensation will vary based on relevant experience, qualifications, and market conditions.\n\n#LI-SO1 #LI-Remote\n\n\nABOUT FULLSTORY\n\nFullstory is a leading behavioral data platform transforming how businesses understand and improve their digital experiences. Our technology empowers companies to uncover insights, optimize customer and employee journeys, and deliver exceptional online interactions. It makes every customer experience smoother and more personalized and empowers the employees behind the scenes.\n\nWe’re building something special at Fullstory- and we’re looking for teammates who are curious, collaborative, and driven to make an impact. We’re especially excited about the potential of AI to enhance efficiency, spark creativity, and elevate our work. If that resonates, explore our Winning Ways https://www.fullstory.com/about-us/ to see the values that guide how we work and grow together.\n\nHow we support you:\n\nFullstorians are committed to building something better- from how we approach our product, to how we care for our customers and each other. Along these lines, we offer:\n\n - Flexibility and Connection. We have a vibrant HQ in Atlanta and a tight-knit group in London. Fullstorians in those cities come to the office at least one day a week to build cross-functional relationships and stay connected. We also offer a flexible PTO policy and an annual company-wide closure, along with federal holidays.\n\n - Benefits. Take care of the whole you. Fullstory offers sponsored benefit packages for US-based Fullstorians, and supplemental coverage options for international Fullstorians.\n\n - Learning opportunities. We provide professional development opportunities through training programs and an annual learning subsidy for US and EMEA-based employees.\n\n - Productivity support. US and EMEA-based Fullstorians receive a monthly productivity stipend.\n\n - Team Collaboration. Connect with fellow Fullstorians through team off-sites and an annual full-company meet-up.\n\n - Paid parental leave. Fullstorians balance the needs of their growing families without the added stress of figuring out work and finances.\n\n - Bereavement leave, including miscarriage/pregnancy loss. Take the time to grieve and help your loved ones.\n\nFullstory is proud to be an equal-opportunity workplace dedicated to fostering an increasingly diverse community. We want candidates of all human varieties, backgrounds, and lifestyles. There’s no problem that can’t be made better by bringing together people with a broader set of perspectives. If our product, values, and community resonate with you, please apply– we'd love to hear from you!"},{"id":"9debecd5-7af9-48e9-9179-6e69358089f2","title":"Senior Software Engineer, Data Pipeline","department":"Product Engineering","team":"Software Engineering","employmentType":"FullTime","location":"Atlanta","secondaryLocations":[],"publishedAt":"2026-03-04T20:55:10.073+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"GA","addressCountry":"USA","addressLocality":"Atlanta"}},"jobUrl":"https://jobs.ashbyhq.com/fullstory/9debecd5-7af9-48e9-9179-6e69358089f2","applyUrl":"https://jobs.ashbyhq.com/fullstory/9debecd5-7af9-48e9-9179-6e69358089f2/application","descriptionHtml":"This is a hybrid position requiring in-office attendance one day per week at our Atlanta office. Candidates must reside within a commutable distance to be considered.
Fullstory’s mission is to help teams create amazing online experiences for their users. We do this by applying deep expertise in distributed systems and computer science to build an ambitiously high-scale and high-value platform.
The scale at which Fullstory ingests, processes, and persists data makes our systems uniquely challenging to design and operate. Our Data Pipeline services are responsible for processing hundreds of thousands of browser and mobile application event bundles every second and quickly transforming this data into easily consumable activity for machines and humans alike. As a Senior Software Engineer focused on our ingestion pipeline, you will be working on evolving our highly reliable, secure, performant, and cost efficient foundation for the capture and processing of session data. This data feeds both the product analytics features in our own application as well as data analytics and machine learning systems, where streaming accurate data as it is being captured can power further insights and interactivity for our customers.
In a typical day, you might:
Engineer distributed systems that operate at tens to hundreds of thousands of requests per second using Go, Kubernetes, and GCP.
Explore ideas about how to unlock new features through thoughtful architecture and framework designs.
Ensure the quality and reliability of Fullstory's capture and extraction systems across many services and downstream applications both internally and externally.
Collaborate with technical leaders and product experts to evolve the technical roadmap for Ingestion services, and to participate in collaborative development efforts across the Engineering organization.
Here’s what we’re looking for:
You possess a strong understanding the nuances of distributed architectures and tackling capacity and performance challenges when dealing with data at scale.
You have experience writing Golang code in production.
You have experience with Kubernetes and supporting highly available and reliable cloud based microservices in production.
You have worked on asynchronous or streaming ingestion and processing systems and frameworks.
You leverage AI tools to enhance work quality by implementing AI solutions that optimize efficiency.
The impact you will have in 6 Months:
You will have delivered enhancements to our Ingestion pipeline to improve performance, reliability and efficiency.
You will be an active code and design reviewer for the team and a go-to person for implementation questions.
The impact you will have in 12 Months:
You will have led iterative projects to improve our Ingestion pipeline to deliver immediate and actionable information to downstream consumers.
The base salary for this position ranges between $160,000 - $180,000 USD. Base salary will vary based on relevant experience, job-related skills and qualifications. This role is also eligible for a discretionary bonus of up to 10% of base salary, contingent upon Fullstory meeting its performance targets.
#LI-Hybrid #LI-SO1
Fullstory is a leading behavioral data platform transforming how businesses understand and improve their digital experiences. Our technology empowers companies to uncover insights, optimize customer and employee journeys, and deliver exceptional online interactions. It makes every customer experience smoother and more personalized and empowers the employees behind the scenes.
We’re building something special at Fullstory- and we’re looking for teammates who are curious, collaborative, and driven to make an impact. We’re especially excited about the potential of AI to enhance efficiency, spark creativity, and elevate our work. If that resonates, explore our Winning Ways to see the values that guide how we work and grow together.
How we support you:
Fullstorians are committed to building something better- from how we approach our product, to how we care for our customers and each other. Along these lines, we offer:
Flexibility and Connection. We have a vibrant HQ in Atlanta and a tight-knit group in London. Fullstorians in those cities come to the office at least one day a week to build cross-functional relationships and stay connected. We also offer a flexible PTO policy and an annual company-wide closure, along with federal holidays.
Benefits. Take care of the whole you. Fullstory offers sponsored benefit packages for US-based Fullstorians, and supplemental coverage options for international Fullstorians.
Learning opportunities. We provide professional development opportunities through training programs and an annual learning subsidy for US and EMEA-based employees.
Productivity support. US and EMEA-based Fullstorians receive a monthly productivity stipend.
Team Collaboration. Connect with fellow Fullstorians through team off-sites and an annual full-company meet-up.
Paid parental leave. Fullstorians balance the needs of their growing families without the added stress of figuring out work and finances.
Bereavement leave, including miscarriage/pregnancy loss. Take the time to grieve and help your loved ones.
Fullstory is proud to be an equal-opportunity workplace dedicated to fostering an increasingly diverse community. We want candidates of all human varieties, backgrounds, and lifestyles. There’s no problem that can’t be made better by bringing together people with a broader set of perspectives. If our product, values, and community resonate with you, please apply– we'd love to hear from you!
","descriptionPlain":"This is a hybrid position requiring in-office attendance one day per week at our Atlanta office. Candidates must reside within a commutable distance to be considered.\n\nFullstory’s mission is to help teams create amazing online experiences for their users. We do this by applying deep expertise in distributed systems and computer science to build an ambitiously high-scale and high-value platform.\n\nThe scale at which Fullstory ingests, processes, and persists data makes our systems uniquely challenging to design and operate. Our Data Pipeline services are responsible for processing hundreds of thousands of browser and mobile application event bundles every second and quickly transforming this data into easily consumable activity for machines and humans alike. As a Senior Software Engineer focused on our ingestion pipeline, you will be working on evolving our highly reliable, secure, performant, and cost efficient foundation for the capture and processing of session data. This data feeds both the product analytics features in our own application as well as data analytics and machine learning systems, where streaming accurate data as it is being captured can power further insights and interactivity for our customers.\n\nIn a typical day, you might:\n\n - Engineer distributed systems that operate at tens to hundreds of thousands of requests per second using Go, Kubernetes, and GCP.\n\n - Explore ideas about how to unlock new features through thoughtful architecture and framework designs.\n\n - Ensure the quality and reliability of Fullstory's capture and extraction systems across many services and downstream applications both internally and externally.\n\n - Collaborate with technical leaders and product experts to evolve the technical roadmap for Ingestion services, and to participate in collaborative development efforts across the Engineering organization.\n\nHere’s what we’re looking for:\n\n - You possess a strong understanding the nuances of distributed architectures and tackling capacity and performance challenges when dealing with data at scale.\n\n - You have experience writing Golang code in production.\n\n - You have experience with Kubernetes and supporting highly available and reliable cloud based microservices in production.\n\n - You have worked on asynchronous or streaming ingestion and processing systems and frameworks.\n\n - You leverage AI tools to enhance work quality by implementing AI solutions that optimize efficiency.\n\nThe impact you will have in 6 Months:\n\n - You will have delivered enhancements to our Ingestion pipeline to improve performance, reliability and efficiency.\n\n - You will be an active code and design reviewer for the team and a go-to person for implementation questions.\n\nThe impact you will have in 12 Months:\n\n - You will have led iterative projects to improve our Ingestion pipeline to deliver immediate and actionable information to downstream consumers.\n\nThe base salary for this position ranges between $160,000 - $180,000 USD. Base salary will vary based on relevant experience, job-related skills and qualifications. This role is also eligible for a discretionary bonus of up to 10% of base salary, contingent upon Fullstory meeting its performance targets.\n\n#LI-Hybrid #LI-SO1\n\n\nABOUT FULLSTORY\n\nFullstory is a leading behavioral data platform transforming how businesses understand and improve their digital experiences. Our technology empowers companies to uncover insights, optimize customer and employee journeys, and deliver exceptional online interactions. It makes every customer experience smoother and more personalized and empowers the employees behind the scenes.\n\nWe’re building something special at Fullstory- and we’re looking for teammates who are curious, collaborative, and driven to make an impact. We’re especially excited about the potential of AI to enhance efficiency, spark creativity, and elevate our work. If that resonates, explore our Winning Ways https://www.fullstory.com/about-us/ to see the values that guide how we work and grow together.\n\nHow we support you:\n\nFullstorians are committed to building something better- from how we approach our product, to how we care for our customers and each other. Along these lines, we offer:\n\n - Flexibility and Connection. We have a vibrant HQ in Atlanta and a tight-knit group in London. Fullstorians in those cities come to the office at least one day a week to build cross-functional relationships and stay connected. We also offer a flexible PTO policy and an annual company-wide closure, along with federal holidays.\n\n - Benefits. Take care of the whole you. Fullstory offers sponsored benefit packages for US-based Fullstorians, and supplemental coverage options for international Fullstorians.\n\n - Learning opportunities. We provide professional development opportunities through training programs and an annual learning subsidy for US and EMEA-based employees.\n\n - Productivity support. US and EMEA-based Fullstorians receive a monthly productivity stipend.\n\n - Team Collaboration. Connect with fellow Fullstorians through team off-sites and an annual full-company meet-up.\n\n - Paid parental leave. Fullstorians balance the needs of their growing families without the added stress of figuring out work and finances.\n\n - Bereavement leave, including miscarriage/pregnancy loss. Take the time to grieve and help your loved ones.\n\nFullstory is proud to be an equal-opportunity workplace dedicated to fostering an increasingly diverse community. We want candidates of all human varieties, backgrounds, and lifestyles. There’s no problem that can’t be made better by bringing together people with a broader set of perspectives. If our product, values, and community resonate with you, please apply– we'd love to hear from you!"},{"id":"44572542-d0b1-43d6-8231-82ebed266131","title":"Account Executive, Strategic","department":"Account Executives","team":"Strategic Accounts","employmentType":"FullTime","location":"Australia","secondaryLocations":[],"publishedAt":"2026-04-03T16:00:55.699+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressRegion":"NSW","addressCountry":"Australia","addressLocality":"Sydney"}},"jobUrl":"https://jobs.ashbyhq.com/fullstory/44572542-d0b1-43d6-8231-82ebed266131","applyUrl":"https://jobs.ashbyhq.com/fullstory/44572542-d0b1-43d6-8231-82ebed266131/application","descriptionHtml":"This role can be performed remotely from anywhere within Australia.
We fancy Fullstory as a pretty special company: we’re home to smart people, a unique culture, and the ambition to have a big impact. And we’re looking for equally special Account Executives to join the Strategic account team. These AEs are dedicated to driving Fullstory’s growth by adding new, delighted customers in the Enterprise space as well as growing relationships within our existing customer base. The pace of Fullstory is fast and the landscape we’re playing in is ever-changing. We’re looking for someone who thrives when challenged and likes to work hard.
In a typical day, you might:
Own an Enterprise territory where you are responsible for business development, client engagement, and generating new customer contracts as well as expansion contracts with existing customers.
Craft long term plans for acquiring and growing an account with a thorough understanding of the Enterprise sales cycle.
Actively prospect new business opportunities via cold calling, cold emailing, LinkedIn outreach, and utilizing your own network.
Manage multiple relationships simultaneously both internally at Fullstory and externally within an account in order to drive new business or expansion.
Use technology to accurately forecast, manage deal stages, and understand pipeline predictability.
Here’s what we’re looking for:
5+ years of selling a SaaS product into Enterprise stakeholders within Product, Data, or Engineering teams.
A track record of quota attainment of annual quota over $2 million AUD.
Experience multithreading, networking and building relationships within an Enterprise account.
Experience running value-based, technical demonstrations in partnership with other internal departments such as Sales Engineering, Professional Services, and Customer Success.
Proven ability to effectively source and qualify net-new business, as well as drive expansion business within current accounts.
Improve team productivity through the identification and implementation of AI solutions that automate or optimize key workflows.
The base salary for this position ranges from $200,000 - $235,000 AUD. Including the base salary, this role has an OTE(on-target earnings) of $400,000 - $470,000 AUD. Total compensation will vary based on relevant experience, qualifications, and market conditions.
#LI-Remote #LI-SO1
Fullstory is a leading behavioral data platform transforming how businesses understand and improve their digital experiences. Our technology empowers companies to uncover insights, optimize customer and employee journeys, and deliver exceptional online interactions. It makes every customer experience smoother and more personalized and empowers the employees behind the scenes.
We’re building something special at Fullstory- and we’re looking for teammates who are curious, collaborative, and driven to make an impact. We’re especially excited about the potential of AI to enhance efficiency, spark creativity, and elevate our work. If that resonates, explore our Winning Ways to see the values that guide how we work and grow together.
How we support you:
Fullstorians are committed to building something better- from how we approach our product, to how we care for our customers and each other. Along these lines, we offer:
Flexibility and Connection. We have a vibrant HQ in Atlanta and a tight-knit group in London. Fullstorians in those cities come to the office at least one day a week to build cross-functional relationships and stay connected. We also offer a flexible PTO policy and an annual company-wide closure, along with federal holidays.
Benefits. Take care of the whole you. Fullstory offers sponsored benefit packages for US-based Fullstorians, and supplemental coverage options for international Fullstorians.
Learning opportunities. We provide professional development opportunities through training programs and an annual learning subsidy for US and EMEA-based employees.
Productivity support. US and EMEA-based Fullstorians receive a monthly productivity stipend.
Team Collaboration. Connect with fellow Fullstorians through team off-sites and an annual full-company meet-up.
Paid parental leave. Fullstorians balance the needs of their growing families without the added stress of figuring out work and finances.
Bereavement leave, including miscarriage/pregnancy loss. Take the time to grieve and help your loved ones.
Fullstory is proud to be an equal-opportunity workplace dedicated to fostering an increasingly diverse community. We want candidates of all human varieties, backgrounds, and lifestyles. There’s no problem that can’t be made better by bringing together people with a broader set of perspectives. If our product, values, and community resonate with you, please apply– we'd love to hear from you!
","descriptionPlain":"This role can be performed remotely from anywhere within Australia.\n\nWe fancy Fullstory as a pretty special company: we’re home to smart people, a unique culture, and the ambition to have a big impact. And we’re looking for equally special Account Executives to join the Strategic account team. These AEs are dedicated to driving Fullstory’s growth by adding new, delighted customers in the Enterprise space as well as growing relationships within our existing customer base. The pace of Fullstory is fast and the landscape we’re playing in is ever-changing. We’re looking for someone who thrives when challenged and likes to work hard.\n\nIn a typical day, you might:\n\n - Own an Enterprise territory where you are responsible for business development, client engagement, and generating new customer contracts as well as expansion contracts with existing customers.\n\n - Craft long term plans for acquiring and growing an account with a thorough understanding of the Enterprise sales cycle.\n\n - Actively prospect new business opportunities via cold calling, cold emailing, LinkedIn outreach, and utilizing your own network.\n\n - Manage multiple relationships simultaneously both internally at Fullstory and externally within an account in order to drive new business or expansion.\n\n - Use technology to accurately forecast, manage deal stages, and understand pipeline predictability.\n\nHere’s what we’re looking for:\n\n - 5+ years of selling a SaaS product into Enterprise stakeholders within Product, Data, or Engineering teams.\n\n - A track record of quota attainment of annual quota over $2 million AUD.\n\n - Experience multithreading, networking and building relationships within an Enterprise account.\n\n - Experience running value-based, technical demonstrations in partnership with other internal departments such as Sales Engineering, Professional Services, and Customer Success.\n\n - Proven ability to effectively source and qualify net-new business, as well as drive expansion business within current accounts.\n\n - Improve team productivity through the identification and implementation of AI solutions that automate or optimize key workflows.\n\nThe base salary for this position ranges from $200,000 - $235,000 AUD. Including the base salary, this role has an OTE(on-target earnings) of $400,000 - $470,000 AUD. Total compensation will vary based on relevant experience, qualifications, and market conditions.\n\n#LI-Remote #LI-SO1\n\n\nABOUT FULLSTORY\n\nFullstory is a leading behavioral data platform transforming how businesses understand and improve their digital experiences. Our technology empowers companies to uncover insights, optimize customer and employee journeys, and deliver exceptional online interactions. It makes every customer experience smoother and more personalized and empowers the employees behind the scenes.\n\nWe’re building something special at Fullstory- and we’re looking for teammates who are curious, collaborative, and driven to make an impact. We’re especially excited about the potential of AI to enhance efficiency, spark creativity, and elevate our work. If that resonates, explore our Winning Ways https://www.fullstory.com/about-us/ to see the values that guide how we work and grow together.\n\nHow we support you:\n\nFullstorians are committed to building something better- from how we approach our product, to how we care for our customers and each other. Along these lines, we offer:\n\n - Flexibility and Connection. We have a vibrant HQ in Atlanta and a tight-knit group in London. Fullstorians in those cities come to the office at least one day a week to build cross-functional relationships and stay connected. We also offer a flexible PTO policy and an annual company-wide closure, along with federal holidays.\n\n - Benefits. Take care of the whole you. Fullstory offers sponsored benefit packages for US-based Fullstorians, and supplemental coverage options for international Fullstorians.\n\n - Learning opportunities. We provide professional development opportunities through training programs and an annual learning subsidy for US and EMEA-based employees.\n\n - Productivity support. US and EMEA-based Fullstorians receive a monthly productivity stipend.\n\n - Team Collaboration. Connect with fellow Fullstorians through team off-sites and an annual full-company meet-up.\n\n - Paid parental leave. Fullstorians balance the needs of their growing families without the added stress of figuring out work and finances.\n\n - Bereavement leave, including miscarriage/pregnancy loss. Take the time to grieve and help your loved ones.\n\nFullstory is proud to be an equal-opportunity workplace dedicated to fostering an increasingly diverse community. We want candidates of all human varieties, backgrounds, and lifestyles. There’s no problem that can’t be made better by bringing together people with a broader set of perspectives. If our product, values, and community resonate with you, please apply– we'd love to hear from you!"},{"id":"89a34b65-2470-4ae2-bd90-dca20112d243","title":"Sales Engineer","department":"Solutions Engineering","team":"Solutions Engineering","employmentType":"FullTime","location":"Atlanta","secondaryLocations":[],"publishedAt":"2026-04-06T17:29:15.240+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"GA","addressCountry":"USA","addressLocality":"Atlanta"}},"jobUrl":"https://jobs.ashbyhq.com/fullstory/89a34b65-2470-4ae2-bd90-dca20112d243","applyUrl":"https://jobs.ashbyhq.com/fullstory/89a34b65-2470-4ae2-bd90-dca20112d243/application","descriptionHtml":"This is a hybrid position requiring in-office attendance one day per week at our Atlanta office. Candidates must reside within a commutable distance to be considered.
A Sales Engineer for Customer Value & Expansion will operate as a technical specialist to turn potential into business reality during high-stakes, post-sales moments. In this role, you will partner with account teams to save at-risk renewals and serve as the lead project manager for expansion Proof of Concepts to explicitly prove ROI to technical stakeholders. If you are interested in winning an audience over through advanced technical storytelling to solve unique digital experience gaps and loves turning a \"No\" into a \"Yes,\" this is your chance to drive massive expansion revenue.
In a typical day, you might:
Partner with AEs & CSMs to diagnose account configuration and health.
Identify opportunities to grow account usage of new Fullstory features.
Complete technical RFP and InfoSec questionnaires to facilitate smooth customer renewals.
Conduct technical enablement sessions to up-level the CSM team.
Here’s what we’re looking for:
1–3 years of experience in Customer Success, Sales Engineering, or Technical Account Management.
A baseline understanding of web and mobile technologies (HTML, CSS, JS, or APIs).
A proven ability to manage projects that involve multiple stakeholders.
Thrives on the challenge of turning a \"No\" into a \"Yes.\"
Comfortable commanding a room and navigating demos toward executive value-drivers
Leverage AI tools to enhance work quality and accelerate timelines by implementing AI solutions that optimize efficiency.
The base salary for this position ranges from $90,000 - $100,000 USD and has an OTE(on-target earnings) of $130,000 - $140,000 USD. Total compensation will vary based on relevant experience, qualifications, and market conditions.
#LI-Hybrid #LI-BS1
Fullstory is a leading behavioral data platform transforming how businesses understand and improve their digital experiences. Our technology empowers companies to uncover insights, optimize customer and employee journeys, and deliver exceptional online interactions. It makes every customer experience smoother and more personalized and empowers the employees behind the scenes.
We’re building something special at Fullstory- and we’re looking for teammates who are curious, collaborative, and driven to make an impact. We’re especially excited about the potential of AI to enhance efficiency, spark creativity, and elevate our work. If that resonates, explore our Winning Ways to see the values that guide how we work and grow together.
How we support you:
Fullstorians are committed to building something better- from how we approach our product, to how we care for our customers and each other. Along these lines, we offer:
Flexibility and Connection. We have a vibrant HQ in Atlanta and a tight-knit group in London. Fullstorians in those cities come to the office at least one day a week to build cross-functional relationships and stay connected. We also offer a flexible PTO policy and an annual company-wide closure, along with federal holidays.
Benefits. Take care of the whole you. Fullstory offers sponsored benefit packages for US-based Fullstorians, and supplemental coverage options for international Fullstorians.
Learning opportunities. We provide professional development opportunities through training programs and an annual learning subsidy for US and EMEA-based employees.
Productivity support. US and EMEA-based Fullstorians receive a monthly productivity stipend.
Team Collaboration. Connect with fellow Fullstorians through team off-sites and an annual full-company meet-up.
Paid parental leave. Fullstorians balance the needs of their growing families without the added stress of figuring out work and finances.
Bereavement leave, including miscarriage/pregnancy loss. Take the time to grieve and help your loved ones.
Fullstory is proud to be an equal-opportunity workplace dedicated to fostering an increasingly diverse community. We want candidates of all human varieties, backgrounds, and lifestyles. There’s no problem that can’t be made better by bringing together people with a broader set of perspectives. If our product, values, and community resonate with you, please apply– we'd love to hear from you!
","descriptionPlain":"This is a hybrid position requiring in-office attendance one day per week at our Atlanta office. Candidates must reside within a commutable distance to be considered.\n\nA Sales Engineer for Customer Value & Expansion will operate as a technical specialist to turn potential into business reality during high-stakes, post-sales moments. In this role, you will partner with account teams to save at-risk renewals and serve as the lead project manager for expansion Proof of Concepts to explicitly prove ROI to technical stakeholders. If you are interested in winning an audience over through advanced technical storytelling to solve unique digital experience gaps and loves turning a \"No\" into a \"Yes,\" this is your chance to drive massive expansion revenue.\n\nIn a typical day, you might:\n\n - Partner with AEs & CSMs to diagnose account configuration and health.\n\n - Identify opportunities to grow account usage of new Fullstory features.\n\n - Complete technical RFP and InfoSec questionnaires to facilitate smooth customer renewals.\n\n - Conduct technical enablement sessions to up-level the CSM team.\n\nHere’s what we’re looking for:\n\n - 1–3 years of experience in Customer Success, Sales Engineering, or Technical Account Management.\n\n - A baseline understanding of web and mobile technologies (HTML, CSS, JS, or APIs).\n\n - A proven ability to manage projects that involve multiple stakeholders.\n\n - Thrives on the challenge of turning a \"No\" into a \"Yes.\"\n\n - Comfortable commanding a room and navigating demos toward executive value-drivers\n\n - Leverage AI tools to enhance work quality and accelerate timelines by implementing AI solutions that optimize efficiency.\n\nThe base salary for this position ranges from $90,000 - $100,000 USD and has an OTE(on-target earnings) of $130,000 - $140,000 USD. Total compensation will vary based on relevant experience, qualifications, and market conditions.\n\n#LI-Hybrid #LI-BS1\n\n\nABOUT FULLSTORY\n\nFullstory is a leading behavioral data platform transforming how businesses understand and improve their digital experiences. Our technology empowers companies to uncover insights, optimize customer and employee journeys, and deliver exceptional online interactions. It makes every customer experience smoother and more personalized and empowers the employees behind the scenes.\n\nWe’re building something special at Fullstory- and we’re looking for teammates who are curious, collaborative, and driven to make an impact. We’re especially excited about the potential of AI to enhance efficiency, spark creativity, and elevate our work. If that resonates, explore our Winning Ways https://www.fullstory.com/about-us/ to see the values that guide how we work and grow together.\n\nHow we support you:\n\nFullstorians are committed to building something better- from how we approach our product, to how we care for our customers and each other. Along these lines, we offer:\n\n - Flexibility and Connection. We have a vibrant HQ in Atlanta and a tight-knit group in London. Fullstorians in those cities come to the office at least one day a week to build cross-functional relationships and stay connected. We also offer a flexible PTO policy and an annual company-wide closure, along with federal holidays.\n\n - Benefits. Take care of the whole you. Fullstory offers sponsored benefit packages for US-based Fullstorians, and supplemental coverage options for international Fullstorians.\n\n - Learning opportunities. We provide professional development opportunities through training programs and an annual learning subsidy for US and EMEA-based employees.\n\n - Productivity support. US and EMEA-based Fullstorians receive a monthly productivity stipend.\n\n - Team Collaboration. Connect with fellow Fullstorians through team off-sites and an annual full-company meet-up.\n\n - Paid parental leave. Fullstorians balance the needs of their growing families without the added stress of figuring out work and finances.\n\n - Bereavement leave, including miscarriage/pregnancy loss. Take the time to grieve and help your loved ones.\n\nFullstory is proud to be an equal-opportunity workplace dedicated to fostering an increasingly diverse community. We want candidates of all human varieties, backgrounds, and lifestyles. There’s no problem that can’t be made better by bringing together people with a broader set of perspectives. If our product, values, and community resonate with you, please apply– we'd love to hear from you!"},{"id":"38395836-21ca-4663-851d-fff64a8fa254","title":"Senior Software Engineer, Data Management","department":"Product Engineering","team":"Software Engineering","employmentType":"FullTime","location":"Bogotá, Colombia","secondaryLocations":[],"publishedAt":"2026-04-07T14:12:40.731+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressRegion":"Bogotá","addressCountry":"Colombia","addressLocality":"Bogotá"}},"jobUrl":"https://jobs.ashbyhq.com/fullstory/38395836-21ca-4663-851d-fff64a8fa254","applyUrl":"https://jobs.ashbyhq.com/fullstory/38395836-21ca-4663-851d-fff64a8fa254/application","descriptionHtml":"This role can be performed remotely anywhere within Bogotá, Colombia.
Step into the future of behavioral data and AI, where your work will directly shape how companies understand and improve their customers digital experiences.
As a Senior Software Engineer on the Data Management team, you will help build out capabilities that power Fullstory’s next generation of AI-enhanced products so that our users can have powerful, intuitive, and frictionless experiences. You will collaborate with your team to design and build new data management capabilities and features that understand and automatically label the critical components that make up digital experiences.
To excel in this job, you must have a deep sense of customer empathy and a passion for building products that are both powerful and simple to use.
In a typical day, you might:
Make instrumentation irrelevant by creating and managing services that automatically identify, label, and provide semantic meaning to raw user event data.
Design and build features that move Fullstory toward a zero-configuration future, allowing our customers to analyze all of their behavioral data with minimal setup.
Partner with product and design counterparts to propose new solutions for solving customer pain points or streamlining their experience.
Collaborate with your engineering peers through design discussions, pair programming, and thoughtful code reviews to uphold high technical quality and ship software with confidence.
Own the operational health of the features you build, monitoring services and resolving issues if needed.
Here’s what we’re looking for:
A passion for solving complex engineering problems. You are excited by the challenge of turning raw, unstructured behavioral data into meaningful, semantic information that enables automated insights and powers downstream systems.
Experience designing robust and scalable APIs. You have a history of building, and maintaining high-performance services, ideally with experience using technologies like gRPC and Protocol Buffers.
Proficiency in a strongly-typed language. You're comfortable building backend systems in a language like Go, Java, Typescript, or Rust, and you appreciate the value of type safety in large-scale systems.
Experience building, monitoring, and managing distributed systems at scale. Bonus points if you have experience working with Apache Solr or Apache Lucene.
A track record of effective collaboration, autonomy, and ownership. You communicate clearly, document your work, and have a history of leading and delivering team initiatives, seeing features through from idea to production and beyond.
Leverage AI tools to enhance work quality and accelerate timelines by implementing AI solutions that optimize efficiency.
The impact you will have in 6 Months:
You will be delivering features to production with growing autonomy, taking ownership of projects that directly reduce our customers' need for manual data configuration.
You will have become a trusted technical voice on the team, using your expertise in our services to influence the design of new features on the product roadmap.
The impact you will have in 12 Months:
You will have contributed to the design and delivery of a major feature that fundamentally moves us closer to a zero-configuration future, measurably reducing the time it takes for customers to get value from their data.
You will have become the go-to expert for a core part of our data platform, using customer insights and your deep technical knowledge to assist other engineers and influence the future of the product roadmap.
This is a full-time employment opportunity facilitated via our Employer of Record (EOR), Rippling. Your local employment- payroll, benefits, and compliance, will be administered by Rippling in accordance to the local labor laws in your country.
The base salary for this position ranges between $80,000 - $89,000 USD. Base salary will vary based on relevant experience, job-related skills and qualifications. This role is also eligible for a discretionary bonus of up to 10% of base salary, contingent upon Fullstory meeting its performance targets.
#LI-Remote #LI-DR1
Fullstory is a leading behavioral data platform transforming how businesses understand and improve their digital experiences. Our technology empowers companies to uncover insights, optimize customer and employee journeys, and deliver exceptional online interactions. It makes every customer experience smoother and more personalized and empowers the employees behind the scenes.
We’re building something special at Fullstory- and we’re looking for teammates who are curious, collaborative, and driven to make an impact. We’re especially excited about the potential of AI to enhance efficiency, spark creativity, and elevate our work. If that resonates, explore our Winning Ways to see the values that guide how we work and grow together.
How we support you:
Fullstorians are committed to building something better- from how we approach our product, to how we care for our customers and each other. Along these lines, we offer:
Flexibility and Connection. We have a vibrant HQ in Atlanta and a tight-knit group in London. Fullstorians in those cities come to the office at least one day a week to build cross-functional relationships and stay connected. We also offer a flexible PTO policy and an annual company-wide closure, along with federal holidays.
Benefits. Take care of the whole you. Fullstory offers sponsored benefit packages for US-based Fullstorians, and supplemental coverage options for international Fullstorians.
Learning opportunities. We provide professional development opportunities through training programs and an annual learning subsidy for US and EMEA-based employees.
Productivity support. US and EMEA-based Fullstorians receive a monthly productivity stipend.
Team Collaboration. Connect with fellow Fullstorians through team off-sites and an annual full-company meet-up.
Paid parental leave. Fullstorians balance the needs of their growing families without the added stress of figuring out work and finances.
Bereavement leave, including miscarriage/pregnancy loss. Take the time to grieve and help your loved ones.
Fullstory is proud to be an equal-opportunity workplace dedicated to fostering an increasingly diverse community. We want candidates of all human varieties, backgrounds, and lifestyles. There’s no problem that can’t be made better by bringing together people with a broader set of perspectives. If our product, values, and community resonate with you, please apply– we'd love to hear from you!
","descriptionPlain":"This role can be performed remotely anywhere within Bogotá, Colombia.\n\nStep into the future of behavioral data and AI, where your work will directly shape how companies understand and improve their customers digital experiences.\n\nAs a Senior Software Engineer on the Data Management team, you will help build out capabilities that power Fullstory’s next generation of AI-enhanced products so that our users can have powerful, intuitive, and frictionless experiences. You will collaborate with your team to design and build new data management capabilities and features that understand and automatically label the critical components that make up digital experiences.\n\nTo excel in this job, you must have a deep sense of customer empathy and a passion for building products that are both powerful and simple to use.\n\nIn a typical day, you might:\n\n - Make instrumentation irrelevant by creating and managing services that automatically identify, label, and provide semantic meaning to raw user event data.\n\n - Design and build features that move Fullstory toward a zero-configuration future, allowing our customers to analyze all of their behavioral data with minimal setup.\n\n - Partner with product and design counterparts to propose new solutions for solving customer pain points or streamlining their experience.\n\n - Collaborate with your engineering peers through design discussions, pair programming, and thoughtful code reviews to uphold high technical quality and ship software with confidence.\n\n - Own the operational health of the features you build, monitoring services and resolving issues if needed.\n\nHere’s what we’re looking for:\n\n - A passion for solving complex engineering problems. You are excited by the challenge of turning raw, unstructured behavioral data into meaningful, semantic information that enables automated insights and powers downstream systems.\n\n - Experience designing robust and scalable APIs. You have a history of building, and maintaining high-performance services, ideally with experience using technologies like gRPC and Protocol Buffers.\n\n - Proficiency in a strongly-typed language. You're comfortable building backend systems in a language like Go, Java, Typescript, or Rust, and you appreciate the value of type safety in large-scale systems.\n\n - Experience building, monitoring, and managing distributed systems at scale. Bonus points if you have experience working with Apache Solr or Apache Lucene.\n\n - A track record of effective collaboration, autonomy, and ownership. You communicate clearly, document your work, and have a history of leading and delivering team initiatives, seeing features through from idea to production and beyond.\n\n - Leverage AI tools to enhance work quality and accelerate timelines by implementing AI solutions that optimize efficiency.\n\nThe impact you will have in 6 Months:\n\n - You will be delivering features to production with growing autonomy, taking ownership of projects that directly reduce our customers' need for manual data configuration.\n\n - You will have become a trusted technical voice on the team, using your expertise in our services to influence the design of new features on the product roadmap.\n\nThe impact you will have in 12 Months:\n\n - You will have contributed to the design and delivery of a major feature that fundamentally moves us closer to a zero-configuration future, measurably reducing the time it takes for customers to get value from their data.\n\n - You will have become the go-to expert for a core part of our data platform, using customer insights and your deep technical knowledge to assist other engineers and influence the future of the product roadmap.\n\nThis is a full-time employment opportunity facilitated via our Employer of Record (EOR), Rippling. Your local employment- payroll, benefits, and compliance, will be administered by Rippling in accordance to the local labor laws in your country.\n\nThe base salary for this position ranges between $80,000 - $89,000 USD. Base salary will vary based on relevant experience, job-related skills and qualifications. This role is also eligible for a discretionary bonus of up to 10% of base salary, contingent upon Fullstory meeting its performance targets.\n\n#LI-Remote #LI-DR1\n\n\nABOUT FULLSTORY\n\nFullstory is a leading behavioral data platform transforming how businesses understand and improve their digital experiences. Our technology empowers companies to uncover insights, optimize customer and employee journeys, and deliver exceptional online interactions. It makes every customer experience smoother and more personalized and empowers the employees behind the scenes.\n\nWe’re building something special at Fullstory- and we’re looking for teammates who are curious, collaborative, and driven to make an impact. We’re especially excited about the potential of AI to enhance efficiency, spark creativity, and elevate our work. If that resonates, explore our Winning Ways https://www.fullstory.com/about-us/ to see the values that guide how we work and grow together.\n\nHow we support you:\n\nFullstorians are committed to building something better- from how we approach our product, to how we care for our customers and each other. Along these lines, we offer:\n\n - Flexibility and Connection. We have a vibrant HQ in Atlanta and a tight-knit group in London. Fullstorians in those cities come to the office at least one day a week to build cross-functional relationships and stay connected. We also offer a flexible PTO policy and an annual company-wide closure, along with federal holidays.\n\n - Benefits. Take care of the whole you. Fullstory offers sponsored benefit packages for US-based Fullstorians, and supplemental coverage options for international Fullstorians.\n\n - Learning opportunities. We provide professional development opportunities through training programs and an annual learning subsidy for US and EMEA-based employees.\n\n - Productivity support. US and EMEA-based Fullstorians receive a monthly productivity stipend.\n\n - Team Collaboration. Connect with fellow Fullstorians through team off-sites and an annual full-company meet-up.\n\n - Paid parental leave. Fullstorians balance the needs of their growing families without the added stress of figuring out work and finances.\n\n - Bereavement leave, including miscarriage/pregnancy loss. Take the time to grieve and help your loved ones.\n\nFullstory is proud to be an equal-opportunity workplace dedicated to fostering an increasingly diverse community. We want candidates of all human varieties, backgrounds, and lifestyles. There’s no problem that can’t be made better by bringing together people with a broader set of perspectives. If our product, values, and community resonate with you, please apply– we'd love to hear from you!"},{"id":"b56f8b94-3771-4dc8-a36f-2da90b5885c7","title":"RVP, Commercial, EMEA","department":"Account Executives","team":"Commercial","employmentType":"FullTime","location":"London","secondaryLocations":[],"publishedAt":"2026-04-08T17:56:55.495+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/fullstory/b56f8b94-3771-4dc8-a36f-2da90b5885c7","applyUrl":"https://jobs.ashbyhq.com/fullstory/b56f8b94-3771-4dc8-a36f-2da90b5885c7/application","descriptionHtml":"Fullstory is a remote first company, however, we are only considering candidates in the greater London Metro area who are able to easily commute to London on an as-needed basis to spend time with our team and our customers.
Fullstory is on a mission to help technology leaders make better, more informed decisions by injecting behavioral data into their analytics stack. The company’s patented technology unlocks the power of quality behavioral data at scale by transforming every digital visit into actionable data and insights. With Fullstory, Enterprises can get closer to their customers’ true sentiments and intentions to predict what they want, create personalized experiences, and drive conversion, loyalty, and revenue.
Our Commercial sales team is dedicated to cultivating strong relationships with our customers, understanding their business needs, and delivering tailored solutions that drive significant value and growth. We are looking for an experienced, data-driven sales leader to run a team of Commercial Account Executives. As RVP, Commercial EMEA, you will report to the Vice President of Sales, EMEA and support our growth.
In a typical day, you might:
Recruit, hire, and manage a growing team of experienced CBU Account Executives who develop and execute account plans, and close complex, multi-product opportunities that drive significant revenue growth.
Lead from the front, actively participating in the sales cycle to provide executive alignment, tactical guidance, and hands-on support, while championing innovation and problem-solving to achieve ambitious goals.
Promote a collaborative and results-driven sales culture through setting clear performance metrics and providing regular feedback, ensuring the team is motivated, engaged, and aligned with company objectives.
Continuously optimize team processes, resources, and reporting to ensure operational excellence and drive accurate weekly forecasting and sales performance analysis.
Collaborate closely with cross-functional teams to align sales strategies with product development, marketing, and customer support initiatives.
Here’s what we’re looking for:
5+ years of SaaS software sales experience as an individual contributor with a proven track record of closing deals of significant value, and at least 1 year of front-line sales management experience.
Knowledge of Data, Analytics or Marketing Technology platforms and experience selling into C-Suite executives across Data, Product, and Engineering teams. Experience with Data Cloud solutions is a plus.
Proven track record of managing high-performers and driving strategic initiatives, while holding teams accountable for results and ensuring continuous improvement.
Experience working in a highly matrixed environment, managing communication and expectations across both internal stakeholders and clients.
Experience selling across diverse cultures and geographies within the EMEA region, with a proven ability to adapt and connect with international clients.
Leverage AI tools to enhance work quality and accelerate timelines by implementing AI solutions that optimize efficiency.
The impact you will have in 6 Months:
Optimized core sales processes for the CBU segment, driving improved forecast accuracy and shorter sales cycles, while securing key wins that demonstrate momentum.
The impact you will have in 12 Months:
Contributed to the overall revenue growth of the region, and expanded Fullstory's footprint within existing CBU accounts.
Continue to drive individual and team quota attainment, while establishing Fullstory as a key player in the data and analytics space within the CBU market segment.
#LI-Hybrid #LI-BS1
Fullstory is a leading behavioral data platform transforming how businesses understand and improve their digital experiences. Our technology empowers companies to uncover insights, optimize customer and employee journeys, and deliver exceptional online interactions. It makes every customer experience smoother and more personalized and empowers the employees behind the scenes.
We’re building something special at Fullstory- and we’re looking for teammates who are curious, collaborative, and driven to make an impact. We’re especially excited about the potential of AI to enhance efficiency, spark creativity, and elevate our work. If that resonates, explore our Winning Ways to see the values that guide how we work and grow together.
How we support you:
Fullstorians are committed to building something better- from how we approach our product, to how we care for our customers and each other. Along these lines, we offer:
Flexibility and Connection. We have a vibrant HQ in Atlanta and a tight-knit group in London. Fullstorians in those cities come to the office at least one day a week to build cross-functional relationships and stay connected. We also offer a flexible PTO policy and an annual company-wide closure, along with federal holidays.
Benefits. Take care of the whole you. Fullstory offers sponsored benefit packages for US-based Fullstorians, and supplemental coverage options for international Fullstorians.
Learning opportunities. We provide professional development opportunities through training programs and an annual learning subsidy for US and EMEA-based employees.
Productivity support. US and EMEA-based Fullstorians receive a monthly productivity stipend.
Team Collaboration. Connect with fellow Fullstorians through team off-sites and an annual full-company meet-up.
Paid parental leave. Fullstorians balance the needs of their growing families without the added stress of figuring out work and finances.
Bereavement leave, including miscarriage/pregnancy loss. Take the time to grieve and help your loved ones.
Fullstory is proud to be an equal-opportunity workplace dedicated to fostering an increasingly diverse community. We want candidates of all human varieties, backgrounds, and lifestyles. There’s no problem that can’t be made better by bringing together people with a broader set of perspectives. If our product, values, and community resonate with you, please apply– we'd love to hear from you!
","descriptionPlain":"Fullstory is a remote first company, however, we are only considering candidates in the greater London Metro area who are able to easily commute to London on an as-needed basis to spend time with our team and our customers.\n\nFullstory is on a mission to help technology leaders make better, more informed decisions by injecting behavioral data into their analytics stack. The company’s patented technology unlocks the power of quality behavioral data at scale by transforming every digital visit into actionable data and insights. With Fullstory, Enterprises can get closer to their customers’ true sentiments and intentions to predict what they want, create personalized experiences, and drive conversion, loyalty, and revenue.\n\nOur Commercial sales team is dedicated to cultivating strong relationships with our customers, understanding their business needs, and delivering tailored solutions that drive significant value and growth. We are looking for an experienced, data-driven sales leader to run a team of Commercial Account Executives. As RVP, Commercial EMEA, you will report to the Vice President of Sales, EMEA and support our growth.\n\nIn a typical day, you might:\n\n - Recruit, hire, and manage a growing team of experienced CBU Account Executives who develop and execute account plans, and close complex, multi-product opportunities that drive significant revenue growth.\n\n - Lead from the front, actively participating in the sales cycle to provide executive alignment, tactical guidance, and hands-on support, while championing innovation and problem-solving to achieve ambitious goals.\n\n - Promote a collaborative and results-driven sales culture through setting clear performance metrics and providing regular feedback, ensuring the team is motivated, engaged, and aligned with company objectives.\n\n - Continuously optimize team processes, resources, and reporting to ensure operational excellence and drive accurate weekly forecasting and sales performance analysis.\n\n - Collaborate closely with cross-functional teams to align sales strategies with product development, marketing, and customer support initiatives.\n\nHere’s what we’re looking for:\n\n - 5+ years of SaaS software sales experience as an individual contributor with a proven track record of closing deals of significant value, and at least 1 year of front-line sales management experience.\n\n - Knowledge of Data, Analytics or Marketing Technology platforms and experience selling into C-Suite executives across Data, Product, and Engineering teams. Experience with Data Cloud solutions is a plus.\n\n - Proven track record of managing high-performers and driving strategic initiatives, while holding teams accountable for results and ensuring continuous improvement.\n\n - Experience working in a highly matrixed environment, managing communication and expectations across both internal stakeholders and clients.\n\n - Experience selling across diverse cultures and geographies within the EMEA region, with a proven ability to adapt and connect with international clients.\n\n - Leverage AI tools to enhance work quality and accelerate timelines by implementing AI solutions that optimize efficiency.\n\nThe impact you will have in 6 Months:\n\nOptimized core sales processes for the CBU segment, driving improved forecast accuracy and shorter sales cycles, while securing key wins that demonstrate momentum.\n\nThe impact you will have in 12 Months:\n\n - Contributed to the overall revenue growth of the region, and expanded Fullstory's footprint within existing CBU accounts.\n\n - Continue to drive individual and team quota attainment, while establishing Fullstory as a key player in the data and analytics space within the CBU market segment.\n\n#LI-Hybrid #LI-BS1\n\n\nABOUT FULLSTORY\n\nFullstory is a leading behavioral data platform transforming how businesses understand and improve their digital experiences. Our technology empowers companies to uncover insights, optimize customer and employee journeys, and deliver exceptional online interactions. It makes every customer experience smoother and more personalized and empowers the employees behind the scenes.\n\nWe’re building something special at Fullstory- and we’re looking for teammates who are curious, collaborative, and driven to make an impact. We’re especially excited about the potential of AI to enhance efficiency, spark creativity, and elevate our work. If that resonates, explore our Winning Ways https://www.fullstory.com/about-us/ to see the values that guide how we work and grow together.\n\nHow we support you:\n\nFullstorians are committed to building something better- from how we approach our product, to how we care for our customers and each other. Along these lines, we offer:\n\n - Flexibility and Connection. We have a vibrant HQ in Atlanta and a tight-knit group in London. Fullstorians in those cities come to the office at least one day a week to build cross-functional relationships and stay connected. We also offer a flexible PTO policy and an annual company-wide closure, along with federal holidays.\n\n - Benefits. Take care of the whole you. Fullstory offers sponsored benefit packages for US-based Fullstorians, and supplemental coverage options for international Fullstorians.\n\n - Learning opportunities. We provide professional development opportunities through training programs and an annual learning subsidy for US and EMEA-based employees.\n\n - Productivity support. US and EMEA-based Fullstorians receive a monthly productivity stipend.\n\n - Team Collaboration. Connect with fellow Fullstorians through team off-sites and an annual full-company meet-up.\n\n - Paid parental leave. Fullstorians balance the needs of their growing families without the added stress of figuring out work and finances.\n\n - Bereavement leave, including miscarriage/pregnancy loss. Take the time to grieve and help your loved ones.\n\nFullstory is proud to be an equal-opportunity workplace dedicated to fostering an increasingly diverse community. We want candidates of all human varieties, backgrounds, and lifestyles. There’s no problem that can’t be made better by bringing together people with a broader set of perspectives. If our product, values, and community resonate with you, please apply– we'd love to hear from you!"},{"id":"4480a6d5-231e-420c-a69f-8d748b343118","title":"Senior AI Automation Engineer","department":"Enterprise Systems & Data","team":"Corporate Engineering","employmentType":"FullTime","location":"Atlanta","secondaryLocations":[],"publishedAt":"2026-04-15T20:41:16.254+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"GA","addressCountry":"USA","addressLocality":"Atlanta"}},"jobUrl":"https://jobs.ashbyhq.com/fullstory/4480a6d5-231e-420c-a69f-8d748b343118","applyUrl":"https://jobs.ashbyhq.com/fullstory/4480a6d5-231e-420c-a69f-8d748b343118/application","descriptionHtml":"This is a hybrid position requiring in-office attendance one day per week at our Atlanta office. Candidates must reside within a commutable distance to be considered.
As our Senior AI Automation Engineer, you will report to the ESD Engineering Manager and help the Finance team leverage AI so that they can enhance data analysis, automate key workflows, and make more effective business decisions.
Every day you will work embedded within the Finance team to identify opportunities for AI solutions and act as the technical bridge between them and other engineering groups. To excel in this job, you must have a tenacious problem-solving mindset and enjoy building the \"glue\" that connects systems to enable new capabilities.
In a typical day, you might:
Work embedded within the Finance team to identify opportunities and implement AI-powered solutions to complex business problems.
Guide and empower finance professionals to effectively use AI tools and technologies for data analysis and decision-making.
Design, build, and maintain the technical infrastructure required to enable AI, including custom tools, server-side logic, system integrations, and data pipelines.
Develop and manage data acquisition processes, including sourcing, cleaning, and preparing data for use in AI models and analytics.
Conduct data analysis to uncover insights, validate data integrity, and support strategic finance initiatives.
Act as the technical bridge between the Finance team and other engineering groups, translating business needs into robust technical solutions.
Here’s what we’re looking for:
Experience working closely with business stakeholders, preferably within a finance or business operations context.
Proven experience designing and building solutions by integrating various systems (e.g., REST APIs, databases), with a strong comfort level in managing the associated data flows.
Strong programming skills for tasks like data acquisition, cleaning, and preparation.
Experience with data warehousing (e.g., BigQuery, Snowflake) and a solid understanding of data modeling.
Improve team productivity through the identification and implementation of AI solutions that automate or optimize key workflows for the Finance team.
The impact you will have in 6 Months:
You will have delivered one or two impactful AI-powered solutions that are actively being used by the Finance team.
You will be seen as a trusted technical partner and the go-to expert for AI implementation within Finance.
The impact you will have in 12 Months:
You will be proactively identifying new, complex business problems to solve with AI and scaling your solutions, potentially with other teams.
You will be contributing to broader engineering discussions about AI best practices and helping to shape the future of AI automation at FullStory.
The base salary for this position ranges between $135,000 - $145,000 USD. Base salary will vary based on relevant experience, job-related skills and qualifications. This role is also eligible for a discretionary bonus of up to 10% of base salary, contingent upon Fullstory meeting its performance targets.
#LI-Hybrid #LI-CD1
Fullstory is a leading behavioral data platform transforming how businesses understand and improve their digital experiences. Our technology empowers companies to uncover insights, optimize customer and employee journeys, and deliver exceptional online interactions. It makes every customer experience smoother and more personalized and empowers the employees behind the scenes.
We’re building something special at Fullstory- and we’re looking for teammates who are curious, collaborative, and driven to make an impact. We’re especially excited about the potential of AI to enhance efficiency, spark creativity, and elevate our work. If that resonates, explore our Winning Ways to see the values that guide how we work and grow together.
How we support you:
Fullstorians are committed to building something better- from how we approach our product, to how we care for our customers and each other. Along these lines, we offer:
Flexibility and Connection. We have a vibrant HQ in Atlanta and a tight-knit group in London. Fullstorians in those cities come to the office at least one day a week to build cross-functional relationships and stay connected. We also offer a flexible PTO policy and an annual company-wide closure, along with federal holidays.
Benefits. Take care of the whole you. Fullstory offers sponsored benefit packages for US-based Fullstorians, and supplemental coverage options for international Fullstorians.
Learning opportunities. We provide professional development opportunities through training programs and an annual learning subsidy for US and EMEA-based employees.
Productivity support. US and EMEA-based Fullstorians receive a monthly productivity stipend.
Team Collaboration. Connect with fellow Fullstorians through team off-sites and an annual full-company meet-up.
Paid parental leave. Fullstorians balance the needs of their growing families without the added stress of figuring out work and finances.
Bereavement leave, including miscarriage/pregnancy loss. Take the time to grieve and help your loved ones.
Fullstory is proud to be an equal-opportunity workplace dedicated to fostering an increasingly diverse community. We want candidates of all human varieties, backgrounds, and lifestyles. There’s no problem that can’t be made better by bringing together people with a broader set of perspectives. If our product, values, and community resonate with you, please apply– we'd love to hear from you!
","descriptionPlain":"This is a hybrid position requiring in-office attendance one day per week at our Atlanta office. Candidates must reside within a commutable distance to be considered.\n\nAs our Senior AI Automation Engineer, you will report to the ESD Engineering Manager and help the Finance team leverage AI so that they can enhance data analysis, automate key workflows, and make more effective business decisions.\n\nEvery day you will work embedded within the Finance team to identify opportunities for AI solutions and act as the technical bridge between them and other engineering groups. To excel in this job, you must have a tenacious problem-solving mindset and enjoy building the \"glue\" that connects systems to enable new capabilities.\n\nIn a typical day, you might:\n\n - Work embedded within the Finance team to identify opportunities and implement AI-powered solutions to complex business problems.\n\n - Guide and empower finance professionals to effectively use AI tools and technologies for data analysis and decision-making.\n\n - Design, build, and maintain the technical infrastructure required to enable AI, including custom tools, server-side logic, system integrations, and data pipelines.\n\n - Develop and manage data acquisition processes, including sourcing, cleaning, and preparing data for use in AI models and analytics.\n\n - Conduct data analysis to uncover insights, validate data integrity, and support strategic finance initiatives.\n\n - Act as the technical bridge between the Finance team and other engineering groups, translating business needs into robust technical solutions.\n\nHere’s what we’re looking for:\n\n - Experience working closely with business stakeholders, preferably within a finance or business operations context.\n\n - Proven experience designing and building solutions by integrating various systems (e.g., REST APIs, databases), with a strong comfort level in managing the associated data flows.\n\n - Strong programming skills for tasks like data acquisition, cleaning, and preparation.\n\n - Experience with data warehousing (e.g., BigQuery, Snowflake) and a solid understanding of data modeling.\n\n - Improve team productivity through the identification and implementation of AI solutions that automate or optimize key workflows for the Finance team.\n\nThe impact you will have in 6 Months:\n\n - You will have delivered one or two impactful AI-powered solutions that are actively being used by the Finance team.\n\n - You will be seen as a trusted technical partner and the go-to expert for AI implementation within Finance.\n\nThe impact you will have in 12 Months:\n\n - You will be proactively identifying new, complex business problems to solve with AI and scaling your solutions, potentially with other teams.\n\n - You will be contributing to broader engineering discussions about AI best practices and helping to shape the future of AI automation at FullStory.\n\nThe base salary for this position ranges between $135,000 - $145,000 USD. Base salary will vary based on relevant experience, job-related skills and qualifications. This role is also eligible for a discretionary bonus of up to 10% of base salary, contingent upon Fullstory meeting its performance targets.\n\n#LI-Hybrid #LI-CD1\n\n\nABOUT FULLSTORY\n\nFullstory is a leading behavioral data platform transforming how businesses understand and improve their digital experiences. Our technology empowers companies to uncover insights, optimize customer and employee journeys, and deliver exceptional online interactions. It makes every customer experience smoother and more personalized and empowers the employees behind the scenes.\n\nWe’re building something special at Fullstory- and we’re looking for teammates who are curious, collaborative, and driven to make an impact. We’re especially excited about the potential of AI to enhance efficiency, spark creativity, and elevate our work. If that resonates, explore our Winning Ways https://www.fullstory.com/about-us/ to see the values that guide how we work and grow together.\n\nHow we support you:\n\nFullstorians are committed to building something better- from how we approach our product, to how we care for our customers and each other. Along these lines, we offer:\n\n - Flexibility and Connection. We have a vibrant HQ in Atlanta and a tight-knit group in London. Fullstorians in those cities come to the office at least one day a week to build cross-functional relationships and stay connected. We also offer a flexible PTO policy and an annual company-wide closure, along with federal holidays.\n\n - Benefits. Take care of the whole you. Fullstory offers sponsored benefit packages for US-based Fullstorians, and supplemental coverage options for international Fullstorians.\n\n - Learning opportunities. We provide professional development opportunities through training programs and an annual learning subsidy for US and EMEA-based employees.\n\n - Productivity support. US and EMEA-based Fullstorians receive a monthly productivity stipend.\n\n - Team Collaboration. Connect with fellow Fullstorians through team off-sites and an annual full-company meet-up.\n\n - Paid parental leave. Fullstorians balance the needs of their growing families without the added stress of figuring out work and finances.\n\n - Bereavement leave, including miscarriage/pregnancy loss. Take the time to grieve and help your loved ones.\n\nFullstory is proud to be an equal-opportunity workplace dedicated to fostering an increasingly diverse community. We want candidates of all human varieties, backgrounds, and lifestyles. There’s no problem that can’t be made better by bringing together people with a broader set of perspectives. If our product, values, and community resonate with you, please apply– we'd love to hear from you!"},{"id":"20dd3185-3313-4ac3-b1de-cf6da9a8d974","title":"Senior Software Engineer, Data Infrastructure & AI","department":"Product Engineering","team":"Software Engineering","employmentType":"FullTime","location":"Atlanta","secondaryLocations":[],"publishedAt":"2026-04-23T17:35:51.420+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"GA","addressCountry":"USA","addressLocality":"Atlanta"}},"jobUrl":"https://jobs.ashbyhq.com/fullstory/20dd3185-3313-4ac3-b1de-cf6da9a8d974","applyUrl":"https://jobs.ashbyhq.com/fullstory/20dd3185-3313-4ac3-b1de-cf6da9a8d974/application","descriptionHtml":"This is a hybrid position requiring in-office attendance one day per week at our Atlanta office. Candidates must reside within a commutable distance to be considered.
Fullstory Anywhere is one of Fullstory's three primary product verticals, and it's growing fast. We put Fullstory's rich digital experience data directly into customers' hands: in their warehouses, in their AI workflows, and in the tools their teams already use. As our Senior Software Engineer, Data Infrastructure & AI, you will report to the Senior Engineering Manager for the Fullstory Anywhere team and help build the systems that transform, move, and activate billions of data points at massive scale so that customers can unlock insights in their own environments and build intelligent agents on top of real user behavior.
You will design and optimize pipelines that process 30 billion+ records per day across customer warehouses, collaborate with product and ML engineers to define how LLM-powered customer agents evaluate and act on Fullstory data, and make architectural decisions that balance throughput, cost, and reliability across a product vertical with accelerating revenue and adoption.
To excel in this job, you must be comfortable owning large, ambiguous technical problems end-to-end, from initial design through production health, and know how to build data-intensive systems that stay reliable as they scale.
In a typical day, you might:
Maintain, extend, and scale Go microservices that transform and deliver Fullstory session data into customer warehouses and power the team's MCP server that enables AI agent integrations.
Develop and maintain dbt models and pipeline orchestration to ensure timely, fault-tolerant data migrations across hundreds of customer destinations.
Define evaluation frameworks for LLM outputs using tools like Langsmith and Vertex AI, ensuring AI-powered customer agents produce accurate, useful results.
Investigate and resolve production incidents across the data pipeline, implementing systemic fixes that prevent entire classes of failure from recurring.
Write technical design documents that drive consensus on architectural changes, proactively surfacing scaling bottlenecks, edge cases, and cross-team dependencies.
Demonstrate sound technical judgment by de-risking work through spikes, taking on tech debt deliberately, and knowing when to escalate versus dig in.
Here’s what we’re looking for:
Significant experience building and operating high-throughput data pipelines (batch and/or streaming) in a major cloud platform, including work with cloud data warehouses like BigQuery, Snowflake, or Databricks.
Proficiency in Go, Python, Java or a similar language.
Hands-on experience with data transformation tooling such as dbt, with a strong understanding of data modeling and pipeline observability.
Familiarity with LLM integration patterns and evaluation approaches (e.g., LangSmith, Vertex AI, or comparable frameworks), or demonstrated ability to ramp quickly in applied AI.
A track record of owning major system areas end-to-end: driving architectural decisions, maintaining production health, and improving reliability over time.
The impact you will have in 6 Months:
You will own a critical segment of the warehouse transformation pipeline, having shipped improvements that measurably increase throughput, reduce latency, or improve data quality for customers.
You will have helped establish initial evaluation criteria and tooling for LLM-generated outputs in the customer agent platform, giving the team a repeatable way to measure and improve AI quality.
The impact you will have in 12 Months:
You are a technical authority on the data pipeline architecture, driving end-to-end improvements and mentoring peers on system design and operational excellence.
You have helped shape the AI agent platform's technical direction, from eval frameworks to MCP server tooling, and are leading initiatives that expand what customers can build with Fullstory data.
The base salary for this position ranges between $160,000 - $170,000 USD. Base salary will vary based on relevant experience, job-related skills and qualifications. This role is also eligible for a discretionary bonus of up to 10% of base salary, contingent upon Fullstory meeting its performance targets.
#LI-Hybrid #LI-SO1
Fullstory is a leading behavioral data platform transforming how businesses understand and improve their digital experiences. Our technology empowers companies to uncover insights, optimize customer and employee journeys, and deliver exceptional online interactions. It makes every customer experience smoother and more personalized and empowers the employees behind the scenes.
We’re building something special at Fullstory- and we’re looking for teammates who are curious, collaborative, and driven to make an impact. We’re especially excited about the potential of AI to enhance efficiency, spark creativity, and elevate our work. If that resonates, explore our Winning Ways to see the values that guide how we work and grow together.
How we support you:
Fullstorians are committed to building something better- from how we approach our product, to how we care for our customers and each other. Along these lines, we offer:
Flexibility and Connection. We have a vibrant HQ in Atlanta and a tight-knit group in London. Fullstorians in those cities come to the office at least one day a week to build cross-functional relationships and stay connected. We also offer a flexible PTO policy and an annual company-wide closure, along with federal holidays.
Benefits. Take care of the whole you. Fullstory offers sponsored benefit packages for US-based Fullstorians, and supplemental coverage options for international Fullstorians.
Learning opportunities. We provide professional development opportunities through training programs and an annual learning subsidy for US and EMEA-based employees.
Productivity support. US and EMEA-based Fullstorians receive a monthly productivity stipend.
Team Collaboration. Connect with fellow Fullstorians through team off-sites and an annual full-company meet-up.
Paid parental leave. Fullstorians balance the needs of their growing families without the added stress of figuring out work and finances.
Bereavement leave, including miscarriage/pregnancy loss. Take the time to grieve and help your loved ones.
Fullstory is proud to be an equal-opportunity workplace dedicated to fostering an increasingly diverse community. We want candidates of all human varieties, backgrounds, and lifestyles. There’s no problem that can’t be made better by bringing together people with a broader set of perspectives. If our product, values, and community resonate with you, please apply– we'd love to hear from you!
","descriptionPlain":"This is a hybrid position requiring in-office attendance one day per week at our Atlanta office. Candidates must reside within a commutable distance to be considered.\n\nFullstory Anywhere is one of Fullstory's three primary product verticals, and it's growing fast. We put Fullstory's rich digital experience data directly into customers' hands: in their warehouses, in their AI workflows, and in the tools their teams already use. As our Senior Software Engineer, Data Infrastructure & AI, you will report to the Senior Engineering Manager for the Fullstory Anywhere team and help build the systems that transform, move, and activate billions of data points at massive scale so that customers can unlock insights in their own environments and build intelligent agents on top of real user behavior.\n\nYou will design and optimize pipelines that process 30 billion+ records per day across customer warehouses, collaborate with product and ML engineers to define how LLM-powered customer agents evaluate and act on Fullstory data, and make architectural decisions that balance throughput, cost, and reliability across a product vertical with accelerating revenue and adoption.\n\nTo excel in this job, you must be comfortable owning large, ambiguous technical problems end-to-end, from initial design through production health, and know how to build data-intensive systems that stay reliable as they scale.\n\nIn a typical day, you might:\n\n - Maintain, extend, and scale Go microservices that transform and deliver Fullstory session data into customer warehouses and power the team's MCP server that enables AI agent integrations.\n\n - Develop and maintain dbt models and pipeline orchestration to ensure timely, fault-tolerant data migrations across hundreds of customer destinations.\n\n - Define evaluation frameworks for LLM outputs using tools like Langsmith and Vertex AI, ensuring AI-powered customer agents produce accurate, useful results.\n\n - Investigate and resolve production incidents across the data pipeline, implementing systemic fixes that prevent entire classes of failure from recurring.\n\n - Write technical design documents that drive consensus on architectural changes, proactively surfacing scaling bottlenecks, edge cases, and cross-team dependencies.\n\n - Demonstrate sound technical judgment by de-risking work through spikes, taking on tech debt deliberately, and knowing when to escalate versus dig in.\n\nHere’s what we’re looking for:\n\n - Significant experience building and operating high-throughput data pipelines (batch and/or streaming) in a major cloud platform, including work with cloud data warehouses like BigQuery, Snowflake, or Databricks.\n\n - Proficiency in Go, Python, Java or a similar language.\n\n - Hands-on experience with data transformation tooling such as dbt, with a strong understanding of data modeling and pipeline observability.\n\n - Familiarity with LLM integration patterns and evaluation approaches (e.g., LangSmith, Vertex AI, or comparable frameworks), or demonstrated ability to ramp quickly in applied AI.\n\n - A track record of owning major system areas end-to-end: driving architectural decisions, maintaining production health, and improving reliability over time.\n\nThe impact you will have in 6 Months:\n\n - You will own a critical segment of the warehouse transformation pipeline, having shipped improvements that measurably increase throughput, reduce latency, or improve data quality for customers.\n\n - You will have helped establish initial evaluation criteria and tooling for LLM-generated outputs in the customer agent platform, giving the team a repeatable way to measure and improve AI quality.\n\nThe impact you will have in 12 Months:\n\n - You are a technical authority on the data pipeline architecture, driving end-to-end improvements and mentoring peers on system design and operational excellence.\n\n - You have helped shape the AI agent platform's technical direction, from eval frameworks to MCP server tooling, and are leading initiatives that expand what customers can build with Fullstory data.\n\nThe base salary for this position ranges between $160,000 - $170,000 USD. Base salary will vary based on relevant experience, job-related skills and qualifications. This role is also eligible for a discretionary bonus of up to 10% of base salary, contingent upon Fullstory meeting its performance targets.\n\n#LI-Hybrid #LI-SO1\n\n\nABOUT FULLSTORY\n\nFullstory is a leading behavioral data platform transforming how businesses understand and improve their digital experiences. Our technology empowers companies to uncover insights, optimize customer and employee journeys, and deliver exceptional online interactions. It makes every customer experience smoother and more personalized and empowers the employees behind the scenes.\n\nWe’re building something special at Fullstory- and we’re looking for teammates who are curious, collaborative, and driven to make an impact. We’re especially excited about the potential of AI to enhance efficiency, spark creativity, and elevate our work. If that resonates, explore our Winning Ways https://www.fullstory.com/about-us/ to see the values that guide how we work and grow together.\n\nHow we support you:\n\nFullstorians are committed to building something better- from how we approach our product, to how we care for our customers and each other. Along these lines, we offer:\n\n - Flexibility and Connection. We have a vibrant HQ in Atlanta and a tight-knit group in London. Fullstorians in those cities come to the office at least one day a week to build cross-functional relationships and stay connected. We also offer a flexible PTO policy and an annual company-wide closure, along with federal holidays.\n\n - Benefits. Take care of the whole you. Fullstory offers sponsored benefit packages for US-based Fullstorians, and supplemental coverage options for international Fullstorians.\n\n - Learning opportunities. We provide professional development opportunities through training programs and an annual learning subsidy for US and EMEA-based employees.\n\n - Productivity support. US and EMEA-based Fullstorians receive a monthly productivity stipend.\n\n - Team Collaboration. Connect with fellow Fullstorians through team off-sites and an annual full-company meet-up.\n\n - Paid parental leave. Fullstorians balance the needs of their growing families without the added stress of figuring out work and finances.\n\n - Bereavement leave, including miscarriage/pregnancy loss. Take the time to grieve and help your loved ones.\n\nFullstory is proud to be an equal-opportunity workplace dedicated to fostering an increasingly diverse community. We want candidates of all human varieties, backgrounds, and lifestyles. There’s no problem that can’t be made better by bringing together people with a broader set of perspectives. If our product, values, and community resonate with you, please apply– we'd love to hear from you!"},{"id":"110896c1-25d8-4c96-82b4-8f77b1d31bdb","title":"Senior Manager, Security Engineering","department":"Product Engineering","team":"Security Engineering","employmentType":"FullTime","location":"Remote - US","secondaryLocations":[],"publishedAt":"2026-04-20T16:40:57.733+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/fullstory/110896c1-25d8-4c96-82b4-8f77b1d31bdb","applyUrl":"https://jobs.ashbyhq.com/fullstory/110896c1-25d8-4c96-82b4-8f77b1d31bdb/application","descriptionHtml":"This role can be performed remotely from anywhere within the United States.
The Security Engineering team at Fullstory ensures that engineering teams across the company are enabled to securely design, build, test, and maintain the software & cloud infrastructure that powers our business. We focus on establishing a \"paved road\" so that engineers can move confidently to deliver secure technologies with minimal friction. The Security Engineering team considers leading with empathy and providing excellent customer service to our stakeholders paramount to success.
Reporting into the Director, Cloud Platform, this role will help lead the ongoing build-out of a holistic security engineering program at Fullstory. Whether running a detailed code review, establishing secure-development practices, mentoring engineers, or advising our product team on feature development, Fullstory’s Security Engineering team members are focused on continuous improvement against our maturity model and Secure Development Lifecycle (SDL) to improve the outcomes for our teammates, while building services that our customers can trust.
In a typical day, you might:
Lead a team of application and cloud security engineers, including strategy and mentorship.
Enable our partners, such as Security GRC and Legal, in supporting business outcomes.
Create “paved roads,” with a focus on automation, to speed up secure-engineering practices.
Own and maximize investments in third-party security services, consultants, and technologies.
Run incident response investigations in collaboration with Legal and external security firms.
Advise peer leaders on cross-business initiatives and product strategy on security and risk.
Here’s what we’re looking for:
Has full-time people leadership experience in a similar type of team.
Has experience owning, planning, and executing business-level security initiatives.
Experience building sustainable security programs with an emphasis on customer service, partnership, and enablement of software engineering and business stakeholders.
Experience participating in security architecture, risk management, vendor diligence, threat analysis, and other dimensions of technical expertise to support team initiatives.
Experience directly managing security vendor relationships, project scoping, deployment, etc.
Ability to leverage AI tools to enhance work quality and accelerate timelines by implementing AI solutions that optimize efficiency.
The impact you will have in 6 Months:
You will have built strong relationships with key stakeholders across Engineering, GRC, Legal, and Product, and established effective partnerships with security vendors to support program objectives.
You will have assessed the current security program, taken ownership of quarterly roadmap planning and execution, and defined measurable goals to drive impact against the team's maturity model.
The base salary for this position ranges between $230,000- $240,000 USD. Base salary will vary based on relevant experience, job-related skills and qualifications. This role is also eligible for a discretionary bonus of up to 20% of base salary, contingent upon Fullstory meeting its performance targets.
#LI-Remote #LI-CD1
Fullstory is a leading behavioral data platform transforming how businesses understand and improve their digital experiences. Our technology empowers companies to uncover insights, optimize customer and employee journeys, and deliver exceptional online interactions. It makes every customer experience smoother and more personalized and empowers the employees behind the scenes.
We’re building something special at Fullstory- and we’re looking for teammates who are curious, collaborative, and driven to make an impact. We’re especially excited about the potential of AI to enhance efficiency, spark creativity, and elevate our work. If that resonates, explore our Winning Ways to see the values that guide how we work and grow together.
How we support you:
Fullstorians are committed to building something better- from how we approach our product, to how we care for our customers and each other. Along these lines, we offer:
Flexibility and Connection. We have a vibrant HQ in Atlanta and a tight-knit group in London. Fullstorians in those cities come to the office at least one day a week to build cross-functional relationships and stay connected. We also offer a flexible PTO policy and an annual company-wide closure, along with federal holidays.
Benefits. Take care of the whole you. Fullstory offers sponsored benefit packages for US-based Fullstorians, and supplemental coverage options for international Fullstorians.
Learning opportunities. We provide professional development opportunities through training programs and an annual learning subsidy for US and EMEA-based employees.
Productivity support. US and EMEA-based Fullstorians receive a monthly productivity stipend.
Team Collaboration. Connect with fellow Fullstorians through team off-sites and an annual full-company meet-up.
Paid parental leave. Fullstorians balance the needs of their growing families without the added stress of figuring out work and finances.
Bereavement leave, including miscarriage/pregnancy loss. Take the time to grieve and help your loved ones.
Fullstory is proud to be an equal-opportunity workplace dedicated to fostering an increasingly diverse community. We want candidates of all human varieties, backgrounds, and lifestyles. There’s no problem that can’t be made better by bringing together people with a broader set of perspectives. If our product, values, and community resonate with you, please apply– we'd love to hear from you!
","descriptionPlain":"This role can be performed remotely from anywhere within the United States.\n\nThe Security Engineering team at Fullstory ensures that engineering teams across the company are enabled to securely design, build, test, and maintain the software & cloud infrastructure that powers our business. We focus on establishing a \"paved road\" so that engineers can move confidently to deliver secure technologies with minimal friction. The Security Engineering team considers leading with empathy and providing excellent customer service to our stakeholders paramount to success.\n\nReporting into the Director, Cloud Platform, this role will help lead the ongoing build-out of a holistic security engineering program at Fullstory. Whether running a detailed code review, establishing secure-development practices, mentoring engineers, or advising our product team on feature development, Fullstory’s Security Engineering team members are focused on continuous improvement against our maturity model and Secure Development Lifecycle (SDL) to improve the outcomes for our teammates, while building services that our customers can trust.\n\nIn a typical day, you might:\n\n - Lead a team of application and cloud security engineers, including strategy and mentorship.\n\n - Enable our partners, such as Security GRC and Legal, in supporting business outcomes.\n\n - Create “paved roads,” with a focus on automation, to speed up secure-engineering practices.\n\n - Own and maximize investments in third-party security services, consultants, and technologies.\n\n - Run incident response investigations in collaboration with Legal and external security firms.\n\n - Advise peer leaders on cross-business initiatives and product strategy on security and risk.\n\nHere’s what we’re looking for:\n\n - Has full-time people leadership experience in a similar type of team.\n\n - Has experience owning, planning, and executing business-level security initiatives.\n\n - Experience building sustainable security programs with an emphasis on customer service, partnership, and enablement of software engineering and business stakeholders.\n\n - Experience participating in security architecture, risk management, vendor diligence, threat analysis, and other dimensions of technical expertise to support team initiatives.\n\n - Experience directly managing security vendor relationships, project scoping, deployment, etc.\n\n - Ability to leverage AI tools to enhance work quality and accelerate timelines by implementing AI solutions that optimize efficiency.\n\nThe impact you will have in 6 Months:\n\n - You will have built strong relationships with key stakeholders across Engineering, GRC, Legal, and Product, and established effective partnerships with security vendors to support program objectives.\n\n - You will have assessed the current security program, taken ownership of quarterly roadmap planning and execution, and defined measurable goals to drive impact against the team's maturity model.\n\nThe base salary for this position ranges between $230,000- $240,000 USD. Base salary will vary based on relevant experience, job-related skills and qualifications. This role is also eligible for a discretionary bonus of up to 20% of base salary, contingent upon Fullstory meeting its performance targets.\n\n#LI-Remote #LI-CD1\n\n\nABOUT FULLSTORY\n\nFullstory is a leading behavioral data platform transforming how businesses understand and improve their digital experiences. Our technology empowers companies to uncover insights, optimize customer and employee journeys, and deliver exceptional online interactions. It makes every customer experience smoother and more personalized and empowers the employees behind the scenes.\n\nWe’re building something special at Fullstory- and we’re looking for teammates who are curious, collaborative, and driven to make an impact. We’re especially excited about the potential of AI to enhance efficiency, spark creativity, and elevate our work. If that resonates, explore our Winning Ways https://www.fullstory.com/about-us/ to see the values that guide how we work and grow together.\n\nHow we support you:\n\nFullstorians are committed to building something better- from how we approach our product, to how we care for our customers and each other. Along these lines, we offer:\n\n - Flexibility and Connection. We have a vibrant HQ in Atlanta and a tight-knit group in London. Fullstorians in those cities come to the office at least one day a week to build cross-functional relationships and stay connected. We also offer a flexible PTO policy and an annual company-wide closure, along with federal holidays.\n\n - Benefits. Take care of the whole you. Fullstory offers sponsored benefit packages for US-based Fullstorians, and supplemental coverage options for international Fullstorians.\n\n - Learning opportunities. We provide professional development opportunities through training programs and an annual learning subsidy for US and EMEA-based employees.\n\n - Productivity support. US and EMEA-based Fullstorians receive a monthly productivity stipend.\n\n - Team Collaboration. Connect with fellow Fullstorians through team off-sites and an annual full-company meet-up.\n\n - Paid parental leave. Fullstorians balance the needs of their growing families without the added stress of figuring out work and finances.\n\n - Bereavement leave, including miscarriage/pregnancy loss. Take the time to grieve and help your loved ones.\n\nFullstory is proud to be an equal-opportunity workplace dedicated to fostering an increasingly diverse community. We want candidates of all human varieties, backgrounds, and lifestyles. There’s no problem that can’t be made better by bringing together people with a broader set of perspectives. If our product, values, and community resonate with you, please apply– we'd love to hear from you!"},{"id":"0331bbd0-9bba-481a-815c-98a0843b79d6","title":"Account Executive, Enterprise","department":"Account Executives","team":"Enterprise","employmentType":"FullTime","location":"Remote - US","secondaryLocations":[],"publishedAt":"2026-02-06T17:44:40.967+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/fullstory/0331bbd0-9bba-481a-815c-98a0843b79d6","applyUrl":"https://jobs.ashbyhq.com/fullstory/0331bbd0-9bba-481a-815c-98a0843b79d6/application","descriptionHtml":"This role can be performed remotely from anywhere within the United States.
We fancy Fullstory as a pretty special company: we’re home to smart people, a unique culture, and the ambition to have a big impact. And we’re looking for equally special Account Executives to join the Enterprise account team. These AEs are dedicated to driving Fullstory’s growth by adding new, delighted customers in the Enterprise space as well as growing relationships within our existing customer base. The pace of Fullstory is fast and the landscape we’re playing in is ever-changing. We’re looking for someone who thrives when challenged and likes to work hard.
In a typical day, you might:
Own an Enterprise territory where you are responsible for business development, client engagement, and generating new customer contracts as well as expansion contracts with existing customers.
Craft long term plans for acquiring and growing an account with a thorough understanding of the Enterprise sales cycle.
Actively prospect new business opportunities via cold calling, cold emailing, LinkedIn outreach, and utilizing your own network.
Leverage AI tools to enhance prospecting efforts, personalize client communications, and gain deeper insights into customer engagement.
Manage multiple relationships simultaneously both internally at Fullstory and externally within an account in order to drive new business or expansion.
Use technology to accurately forecast, manage deal stages, and understand pipeline predictability.
Here's what we're looking for:
5+ years of proven success selling SaaS products into Enterprise/Strategic stakeholders, with experience selling to Product, Data, or Engineering teams.
Consistent track record of quota attainment and experience closing $100k deals, demonstrating the ability to navigate complex sales cycles and deliver exceptional results.
Proven ability to source and qualify net-new business as well as drive expansion business within current accounts, showcasing a proactive and strategic approach to account management.
Experience building relationships within Large Enterprise/Strategic accounts, cultivating long-lasting partnerships with key stakeholders.
Experience running value-based, technical demonstrations in partnership with other internal departments such as Sales Engineering, Professional Services, and Customer Success, highlighting strong collaboration and communication skills.
Curiosity and willingness to leverage AI to improve efficiency and streamline daily tasks.
The base salary for this position ranges from $135,000 - $140,000 USD. Including the base salary, this role has an OTE(on-target earnings) of $270,000 - $280,000 USD. Total compensation will vary based on relevant experience, qualifications, and market conditions.
#LI-Remote #LI-BS1
Fullstory is a leading behavioral data platform transforming how businesses understand and improve their digital experiences. Our technology empowers companies to uncover insights, optimize customer and employee journeys, and deliver exceptional online interactions. It makes every customer experience smoother and more personalized and empowers the employees behind the scenes.
We’re building something special at Fullstory- and we’re looking for teammates who are curious, collaborative, and driven to make an impact. We’re especially excited about the potential of AI to enhance efficiency, spark creativity, and elevate our work. If that resonates, explore our Winning Ways to see the values that guide how we work and grow together.
How we support you:
Fullstorians are committed to building something better- from how we approach our product, to how we care for our customers and each other. Along these lines, we offer:
Flexibility and Connection. We have a vibrant HQ in Atlanta and a tight-knit group in London. Fullstorians in those cities come to the office at least one day a week to build cross-functional relationships and stay connected. We also offer a flexible PTO policy and an annual company-wide closure, along with federal holidays.
Benefits. Take care of the whole you. Fullstory offers sponsored benefit packages for US-based Fullstorians, and supplemental coverage options for international Fullstorians.
Learning opportunities. We provide professional development opportunities through training programs and an annual learning subsidy for US and EMEA-based employees.
Productivity support. US and EMEA-based Fullstorians receive a monthly productivity stipend.
Team Collaboration. Connect with fellow Fullstorians through team off-sites and an annual full-company meet-up.
Paid parental leave. Fullstorians balance the needs of their growing families without the added stress of figuring out work and finances.
Bereavement leave, including miscarriage/pregnancy loss. Take the time to grieve and help your loved ones.
Fullstory is proud to be an equal-opportunity workplace dedicated to fostering an increasingly diverse community. We want candidates of all human varieties, backgrounds, and lifestyles. There’s no problem that can’t be made better by bringing together people with a broader set of perspectives. If our product, values, and community resonate with you, please apply– we'd love to hear from you!
","descriptionPlain":"This role can be performed remotely from anywhere within the United States.\n\nWe fancy Fullstory as a pretty special company: we’re home to smart people, a unique culture, and the ambition to have a big impact. And we’re looking for equally special Account Executives to join the Enterprise account team. These AEs are dedicated to driving Fullstory’s growth by adding new, delighted customers in the Enterprise space as well as growing relationships within our existing customer base. The pace of Fullstory is fast and the landscape we’re playing in is ever-changing. We’re looking for someone who thrives when challenged and likes to work hard.\n\nIn a typical day, you might:\n\n - Own an Enterprise territory where you are responsible for business development, client engagement, and generating new customer contracts as well as expansion contracts with existing customers.\n\n - Craft long term plans for acquiring and growing an account with a thorough understanding of the Enterprise sales cycle.\n\n - Actively prospect new business opportunities via cold calling, cold emailing, LinkedIn outreach, and utilizing your own network.\n\n - Leverage AI tools to enhance prospecting efforts, personalize client communications, and gain deeper insights into customer engagement.\n\n - Manage multiple relationships simultaneously both internally at Fullstory and externally within an account in order to drive new business or expansion.\n\n - Use technology to accurately forecast, manage deal stages, and understand pipeline predictability.\n\nHere's what we're looking for:\n\n - 5+ years of proven success selling SaaS products into Enterprise/Strategic stakeholders, with experience selling to Product, Data, or Engineering teams.\n\n - Consistent track record of quota attainment and experience closing $100k deals, demonstrating the ability to navigate complex sales cycles and deliver exceptional results.\n\n - Proven ability to source and qualify net-new business as well as drive expansion business within current accounts, showcasing a proactive and strategic approach to account management.\n\n - Experience building relationships within Large Enterprise/Strategic accounts, cultivating long-lasting partnerships with key stakeholders.\n\n - Experience running value-based, technical demonstrations in partnership with other internal departments such as Sales Engineering, Professional Services, and Customer Success, highlighting strong collaboration and communication skills.\n\n - Curiosity and willingness to leverage AI to improve efficiency and streamline daily tasks.\n\nThe base salary for this position ranges from $135,000 - $140,000 USD. Including the base salary, this role has an OTE(on-target earnings) of $270,000 - $280,000 USD. Total compensation will vary based on relevant experience, qualifications, and market conditions.\n\n#LI-Remote #LI-BS1\n\n\nABOUT FULLSTORY\n\nFullstory is a leading behavioral data platform transforming how businesses understand and improve their digital experiences. Our technology empowers companies to uncover insights, optimize customer and employee journeys, and deliver exceptional online interactions. It makes every customer experience smoother and more personalized and empowers the employees behind the scenes.\n\nWe’re building something special at Fullstory- and we’re looking for teammates who are curious, collaborative, and driven to make an impact. We’re especially excited about the potential of AI to enhance efficiency, spark creativity, and elevate our work. If that resonates, explore our Winning Ways https://www.fullstory.com/about-us/ to see the values that guide how we work and grow together.\n\nHow we support you:\n\nFullstorians are committed to building something better- from how we approach our product, to how we care for our customers and each other. Along these lines, we offer:\n\n - Flexibility and Connection. We have a vibrant HQ in Atlanta and a tight-knit group in London. Fullstorians in those cities come to the office at least one day a week to build cross-functional relationships and stay connected. We also offer a flexible PTO policy and an annual company-wide closure, along with federal holidays.\n\n - Benefits. Take care of the whole you. Fullstory offers sponsored benefit packages for US-based Fullstorians, and supplemental coverage options for international Fullstorians.\n\n - Learning opportunities. We provide professional development opportunities through training programs and an annual learning subsidy for US and EMEA-based employees.\n\n - Productivity support. US and EMEA-based Fullstorians receive a monthly productivity stipend.\n\n - Team Collaboration. Connect with fellow Fullstorians through team off-sites and an annual full-company meet-up.\n\n - Paid parental leave. Fullstorians balance the needs of their growing families without the added stress of figuring out work and finances.\n\n - Bereavement leave, including miscarriage/pregnancy loss. Take the time to grieve and help your loved ones.\n\nFullstory is proud to be an equal-opportunity workplace dedicated to fostering an increasingly diverse community. We want candidates of all human varieties, backgrounds, and lifestyles. There’s no problem that can’t be made better by bringing together people with a broader set of perspectives. If our product, values, and community resonate with you, please apply– we'd love to hear from you!"},{"id":"3b8d231f-ae95-4f95-84be-2952c6f47fcf","title":"Senior Software Engineer, Web Capture","department":"Product Engineering","team":"Software Engineering","employmentType":"FullTime","location":"Atlanta","secondaryLocations":[],"publishedAt":"2026-04-28T15:33:30.640+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"GA","addressCountry":"USA","addressLocality":"Atlanta"}},"jobUrl":"https://jobs.ashbyhq.com/fullstory/3b8d231f-ae95-4f95-84be-2952c6f47fcf","applyUrl":"https://jobs.ashbyhq.com/fullstory/3b8d231f-ae95-4f95-84be-2952c6f47fcf/application","descriptionHtml":"This is a hybrid position requiring in-office attendance one day per week at our Atlanta office. Candidates must reside within a commutable distance to be considered.
As a Fullstack Web SDK Engineer on the Web Capture team, you’ll help build and evolve Fullstory’s core web SDK, enabling product teams to better understand user behavior and create exceptional digital experiences. You'll play a critical role in capturing high-fidelity, privacy-conscious session data that powers Fullstory’s session replay and analytics tools.
Every day, you’ll dive into the internals of browser technology to build resilient, high-performance client-side code. You’ll collaborate with thoughtful engineers and cross-functional partners to deliver seamless web experiences, and contribute across our frontend React app, canvas-based Playback graphics view, and backend Go services.
To thrive in this role, you’ll need a deep understanding of modern web technologies and browser behavior, and a passion for building fast, reliable tools that perform in real-world production environments.
In a typical day, you might:
Engineer performant, reliable features in our web SDK using TypeScript—ensuring the accurate capture of user sessions across browsers and frameworks, which is essential to Fullstory’s core value proposition.
Contribute to our React-based Playback graphics app, using deep knowledge of browser behavior and canvas rendering to deliver high-fidelity session visualizations that customers trust.
Collaborate with backend engineers to design and build Go-based services that support new capture and analysis capabilities, keeping performance and scalability top of mind.
Troubleshoot cross-browser inconsistencies and edge cases, ensuring a stable and consistent experience for all users.
Partner with stakeholders across Product, Design, and Support to scope work effectively, deliver on time, and contribute to a seamless customer experience.
Participate in technical planning and code reviews, bringing your expertise in web performance, browser internals, and fullstack development to guide team success and technical quality.
Here’s what we’re looking for:
Proven experience developing and maintaining production-grade JavaScript or TypeScript libraries or SDKs, ideally consumed by third-party applications or developers.
Demonstrated ability to work with browser APIs, DOM behavior, and rendering engines to solve complex technical challenges across different environments.
Hands-on experience building modern web applications with React, including knowledge of performance tuning and component design.
Backend development experience in a production environment using Go or Node.js (or similar languages), especially in support of fullstack feature development.
A track record of collaborating cross-functionally to scope projects, meet deadlines, and deliver solutions that directly impact product adoption and customer satisfaction
Leverage AI tools to enhance work quality and accelerate timelines by implementing AI solutions that optimize efficiency.
The base salary for this position ranges between $145,000 - $170,000 USD. Base salary will vary based on relevant experience, job-related skills and qualifications. This role is also eligible for a discretionary bonus of up to 10% of base salary, contingent upon Fullstory meeting its performance targets.
#LI-Hybrid #LI-SO1
Fullstory is a leading behavioral data platform transforming how businesses understand and improve their digital experiences. Our technology empowers companies to uncover insights, optimize customer and employee journeys, and deliver exceptional online interactions. It makes every customer experience smoother and more personalized and empowers the employees behind the scenes.
We’re building something special at Fullstory- and we’re looking for teammates who are curious, collaborative, and driven to make an impact. We’re especially excited about the potential of AI to enhance efficiency, spark creativity, and elevate our work. If that resonates, explore our Winning Ways to see the values that guide how we work and grow together.
How we support you:
Fullstorians are committed to building something better- from how we approach our product, to how we care for our customers and each other. Along these lines, we offer:
Flexibility and Connection. We have a vibrant HQ in Atlanta and a tight-knit group in London. Fullstorians in those cities come to the office at least one day a week to build cross-functional relationships and stay connected. We also offer a flexible PTO policy and an annual company-wide closure, along with federal holidays.
Benefits. Take care of the whole you. Fullstory offers sponsored benefit packages for US-based Fullstorians, and supplemental coverage options for international Fullstorians.
Learning opportunities. We provide professional development opportunities through training programs and an annual learning subsidy for US and EMEA-based employees.
Productivity support. US and EMEA-based Fullstorians receive a monthly productivity stipend.
Team Collaboration. Connect with fellow Fullstorians through team off-sites and an annual full-company meet-up.
Paid parental leave. Fullstorians balance the needs of their growing families without the added stress of figuring out work and finances.
Bereavement leave, including miscarriage/pregnancy loss. Take the time to grieve and help your loved ones.
Fullstory is proud to be an equal-opportunity workplace dedicated to fostering an increasingly diverse community. We want candidates of all human varieties, backgrounds, and lifestyles. There’s no problem that can’t be made better by bringing together people with a broader set of perspectives. If our product, values, and community resonate with you, please apply– we'd love to hear from you!
","descriptionPlain":"This is a hybrid position requiring in-office attendance one day per week at our Atlanta office. Candidates must reside within a commutable distance to be considered.\n\nAs a Fullstack Web SDK Engineer on the Web Capture team, you’ll help build and evolve Fullstory’s core web SDK, enabling product teams to better understand user behavior and create exceptional digital experiences. You'll play a critical role in capturing high-fidelity, privacy-conscious session data that powers Fullstory’s session replay and analytics tools.\n\nEvery day, you’ll dive into the internals of browser technology to build resilient, high-performance client-side code. You’ll collaborate with thoughtful engineers and cross-functional partners to deliver seamless web experiences, and contribute across our frontend React app, canvas-based Playback graphics view, and backend Go services.\n\nTo thrive in this role, you’ll need a deep understanding of modern web technologies and browser behavior, and a passion for building fast, reliable tools that perform in real-world production environments.\n\nIn a typical day, you might:\n\n - Engineer performant, reliable features in our web SDK using TypeScript—ensuring the accurate capture of user sessions across browsers and frameworks, which is essential to Fullstory’s core value proposition.\n\n - Contribute to our React-based Playback graphics app, using deep knowledge of browser behavior and canvas rendering to deliver high-fidelity session visualizations that customers trust.\n\n - Collaborate with backend engineers to design and build Go-based services that support new capture and analysis capabilities, keeping performance and scalability top of mind.\n\n - Troubleshoot cross-browser inconsistencies and edge cases, ensuring a stable and consistent experience for all users.\n\n - Partner with stakeholders across Product, Design, and Support to scope work effectively, deliver on time, and contribute to a seamless customer experience.\n\n - Participate in technical planning and code reviews, bringing your expertise in web performance, browser internals, and fullstack development to guide team success and technical quality.\n\nHere’s what we’re looking for:\n\n - Proven experience developing and maintaining production-grade JavaScript or TypeScript libraries or SDKs, ideally consumed by third-party applications or developers.\n\n - Demonstrated ability to work with browser APIs, DOM behavior, and rendering engines to solve complex technical challenges across different environments.\n\n - Hands-on experience building modern web applications with React, including knowledge of performance tuning and component design.\n\n - Backend development experience in a production environment using Go or Node.js (or similar languages), especially in support of fullstack feature development.\n\n - A track record of collaborating cross-functionally to scope projects, meet deadlines, and deliver solutions that directly impact product adoption and customer satisfaction\n\n - Leverage AI tools to enhance work quality and accelerate timelines by implementing AI solutions that optimize efficiency.\n\nThe base salary for this position ranges between $145,000 - $170,000 USD. Base salary will vary based on relevant experience, job-related skills and qualifications. This role is also eligible for a discretionary bonus of up to 10% of base salary, contingent upon Fullstory meeting its performance targets.\n\n#LI-Hybrid #LI-SO1\n\n\nABOUT FULLSTORY\n\nFullstory is a leading behavioral data platform transforming how businesses understand and improve their digital experiences. Our technology empowers companies to uncover insights, optimize customer and employee journeys, and deliver exceptional online interactions. It makes every customer experience smoother and more personalized and empowers the employees behind the scenes.\n\nWe’re building something special at Fullstory- and we’re looking for teammates who are curious, collaborative, and driven to make an impact. We’re especially excited about the potential of AI to enhance efficiency, spark creativity, and elevate our work. If that resonates, explore our Winning Ways https://www.fullstory.com/about-us/ to see the values that guide how we work and grow together.\n\nHow we support you:\n\nFullstorians are committed to building something better- from how we approach our product, to how we care for our customers and each other. Along these lines, we offer:\n\n - Flexibility and Connection. We have a vibrant HQ in Atlanta and a tight-knit group in London. Fullstorians in those cities come to the office at least one day a week to build cross-functional relationships and stay connected. We also offer a flexible PTO policy and an annual company-wide closure, along with federal holidays.\n\n - Benefits. Take care of the whole you. Fullstory offers sponsored benefit packages for US-based Fullstorians, and supplemental coverage options for international Fullstorians.\n\n - Learning opportunities. We provide professional development opportunities through training programs and an annual learning subsidy for US and EMEA-based employees.\n\n - Productivity support. US and EMEA-based Fullstorians receive a monthly productivity stipend.\n\n - Team Collaboration. Connect with fellow Fullstorians through team off-sites and an annual full-company meet-up.\n\n - Paid parental leave. Fullstorians balance the needs of their growing families without the added stress of figuring out work and finances.\n\n - Bereavement leave, including miscarriage/pregnancy loss. Take the time to grieve and help your loved ones.\n\nFullstory is proud to be an equal-opportunity workplace dedicated to fostering an increasingly diverse community. We want candidates of all human varieties, backgrounds, and lifestyles. There’s no problem that can’t be made better by bringing together people with a broader set of perspectives. If our product, values, and community resonate with you, please apply– we'd love to hear from you!"},{"id":"53247987-a6ad-4bee-a9e7-e4b27c92acbd","title":"Principal Customer Success Manager","department":"Customer Success","team":"Customer Success","employmentType":"FullTime","location":"Atlanta","secondaryLocations":[],"publishedAt":"2026-04-29T16:03:38.900+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"GA","addressCountry":"USA","addressLocality":"Atlanta"}},"jobUrl":"https://jobs.ashbyhq.com/fullstory/53247987-a6ad-4bee-a9e7-e4b27c92acbd","applyUrl":"https://jobs.ashbyhq.com/fullstory/53247987-a6ad-4bee-a9e7-e4b27c92acbd/application","descriptionHtml":"This is a hybrid position requiring in-office attendance one day per week at our Atlanta office. Candidates must reside within a commutable distance to be considered.
As a Principal Customer Success Manager on our Strategic team, you will be a trusted advisor for our most valuable customers helping them achieve maximum value from the Fullstory suite of products. By providing strategic guidance and product enablement, you will also be responsible for driving product adoption of existing tools, removing roadblocks, proactively managing risk, and identifying opportunities for new products and services within your book of business. You will report to the Director, Strategic Customer Success.
CSMs are power users of the Fullstory platform, leveraging their product knowledge and strategic expertise to help customers accomplish key business objectives. You’ll be expected to engage consistently with a highly specialized book of accounts, delivering excellent service in a way that’s value-driven and differentiated. You’ll build close working relationships with our Sales organization to drive retention and expansion, and will collaborate with Fullstory’s Product and Marketing teams to influence platform feature decisions and positioning.
In a typical day, you might:
Oversee the customer experience for a portfolio of 10-20 enterprise-level, high-value accounts with the goals of retention and growth.
Ensure Fullstory’s most strategic customers receive maximum value from their investment in our platform, utilizing key features that drive their intended business outcomes, while also documenting the value and ROI delivered.
Forecasting, identifying risk, and maintaining a strong customer renewal rate and growth rate in partnership with the Account Executive team
Partner with multiple internal cross-functional teams (Sales, Marketing, Product, and Fullstory executive leadership) to develop and execute success plans that align stakeholders on growth strategies and risk mitigation.
Create and deliver Executive Business Reviews, presentations and strategic consultations to align on goals, priorities, growth opportunities, and overall business vision to support optimal adoption of the Fullstory platform.
Represent Fullstory as a leading domain and product expert in customer interactions, industry and corporate events, as well as online within both customer-facing and internal communities.
Being an advocate for customers’ product feature priorities internally within Fullstory and align with product team around driving product roadmap.
Use AI tools (e.g., Gemini, AgentSpace, or AI features in other SaaS tools) that enhance your work quality and help you to be more efficient in making an impact.
Here’s what we’re looking for:
6+ years of experience in Customer Success Management or a related field
Experience managing a minimum of $4-6M ARR, working with large Fortune 500 or Global 2000 sized customers.
A proven track record of measurably impacting customer results through creative problem-solving, strategic consulting, and change management. Experience in doing this with SaaS platforms is desired but not required.
Exceptionally strong communication and relationship-building skills, with the ability to multithread across stakeholders and deliver compelling executive-level presentations.
Strong analytical and problem-solving skills with the ability to develop quick, accurate situational awareness.
The base salary for this position ranges from $110,000 - $123,500 USD. This base salary contributes to an OTE(on-target earnings) of $157,143 - $176,429 USD. Total compensation will vary based on relevant experience, qualifications, and market conditions.
#LI-Hybrid #LI-CD1
Fullstory is a leading behavioral data platform transforming how businesses understand and improve their digital experiences. Our technology empowers companies to uncover insights, optimize customer and employee journeys, and deliver exceptional online interactions. It makes every customer experience smoother and more personalized and empowers the employees behind the scenes.
We’re building something special at Fullstory- and we’re looking for teammates who are curious, collaborative, and driven to make an impact. We’re especially excited about the potential of AI to enhance efficiency, spark creativity, and elevate our work. If that resonates, explore our Winning Ways to see the values that guide how we work and grow together.
How we support you:
Fullstorians are committed to building something better- from how we approach our product, to how we care for our customers and each other. Along these lines, we offer:
Flexibility and Connection. We have a vibrant HQ in Atlanta and a tight-knit group in London. Fullstorians in those cities come to the office at least one day a week to build cross-functional relationships and stay connected. We also offer a flexible PTO policy and an annual company-wide closure, along with federal holidays.
Benefits. Take care of the whole you. Fullstory offers sponsored benefit packages for US-based Fullstorians, and supplemental coverage options for international Fullstorians.
Learning opportunities. We provide professional development opportunities through training programs and an annual learning subsidy for US and EMEA-based employees.
Productivity support. US and EMEA-based Fullstorians receive a monthly productivity stipend.
Team Collaboration. Connect with fellow Fullstorians through team off-sites and an annual full-company meet-up.
Paid parental leave. Fullstorians balance the needs of their growing families without the added stress of figuring out work and finances.
Bereavement leave, including miscarriage/pregnancy loss. Take the time to grieve and help your loved ones.
Fullstory is proud to be an equal-opportunity workplace dedicated to fostering an increasingly diverse community. We want candidates of all human varieties, backgrounds, and lifestyles. There’s no problem that can’t be made better by bringing together people with a broader set of perspectives. If our product, values, and community resonate with you, please apply– we'd love to hear from you!
","descriptionPlain":"This is a hybrid position requiring in-office attendance one day per week at our Atlanta office. Candidates must reside within a commutable distance to be considered.\n\nAs a Principal Customer Success Manager on our Strategic team, you will be a trusted advisor for our most valuable customers helping them achieve maximum value from the Fullstory suite of products. By providing strategic guidance and product enablement, you will also be responsible for driving product adoption of existing tools, removing roadblocks, proactively managing risk, and identifying opportunities for new products and services within your book of business. You will report to the Director, Strategic Customer Success.\n\nCSMs are power users of the Fullstory platform, leveraging their product knowledge and strategic expertise to help customers accomplish key business objectives. You’ll be expected to engage consistently with a highly specialized book of accounts, delivering excellent service in a way that’s value-driven and differentiated. You’ll build close working relationships with our Sales organization to drive retention and expansion, and will collaborate with Fullstory’s Product and Marketing teams to influence platform feature decisions and positioning.\n\nIn a typical day, you might:\n\n - Oversee the customer experience for a portfolio of 10-20 enterprise-level, high-value accounts with the goals of retention and growth.\n\n - Ensure Fullstory’s most strategic customers receive maximum value from their investment in our platform, utilizing key features that drive their intended business outcomes, while also documenting the value and ROI delivered.\n\n - Forecasting, identifying risk, and maintaining a strong customer renewal rate and growth rate in partnership with the Account Executive team\n\n - Partner with multiple internal cross-functional teams (Sales, Marketing, Product, and Fullstory executive leadership) to develop and execute success plans that align stakeholders on growth strategies and risk mitigation.\n\n - Create and deliver Executive Business Reviews, presentations and strategic consultations to align on goals, priorities, growth opportunities, and overall business vision to support optimal adoption of the Fullstory platform.\n\n - Represent Fullstory as a leading domain and product expert in customer interactions, industry and corporate events, as well as online within both customer-facing and internal communities.\n\n - Being an advocate for customers’ product feature priorities internally within Fullstory and align with product team around driving product roadmap.\n\n - Use AI tools (e.g., Gemini, AgentSpace, or AI features in other SaaS tools) that enhance your work quality and help you to be more efficient in making an impact.\n\nHere’s what we’re looking for:\n\n - 6+ years of experience in Customer Success Management or a related field\n\n - Experience managing a minimum of $4-6M ARR, working with large Fortune 500 or Global 2000 sized customers.\n\n - A proven track record of measurably impacting customer results through creative problem-solving, strategic consulting, and change management. Experience in doing this with SaaS platforms is desired but not required.\n\n - Exceptionally strong communication and relationship-building skills, with the ability to multithread across stakeholders and deliver compelling executive-level presentations.\n\n - Strong analytical and problem-solving skills with the ability to develop quick, accurate situational awareness.\n\nThe base salary for this position ranges from $110,000 - $123,500 USD. This base salary contributes to an OTE(on-target earnings) of $157,143 - $176,429 USD. Total compensation will vary based on relevant experience, qualifications, and market conditions.\n\n#LI-Hybrid #LI-CD1\n\n\nABOUT FULLSTORY\n\nFullstory is a leading behavioral data platform transforming how businesses understand and improve their digital experiences. Our technology empowers companies to uncover insights, optimize customer and employee journeys, and deliver exceptional online interactions. It makes every customer experience smoother and more personalized and empowers the employees behind the scenes.\n\nWe’re building something special at Fullstory- and we’re looking for teammates who are curious, collaborative, and driven to make an impact. We’re especially excited about the potential of AI to enhance efficiency, spark creativity, and elevate our work. If that resonates, explore our Winning Ways https://www.fullstory.com/about-us/ to see the values that guide how we work and grow together.\n\nHow we support you:\n\nFullstorians are committed to building something better- from how we approach our product, to how we care for our customers and each other. Along these lines, we offer:\n\n - Flexibility and Connection. We have a vibrant HQ in Atlanta and a tight-knit group in London. Fullstorians in those cities come to the office at least one day a week to build cross-functional relationships and stay connected. We also offer a flexible PTO policy and an annual company-wide closure, along with federal holidays.\n\n - Benefits. Take care of the whole you. Fullstory offers sponsored benefit packages for US-based Fullstorians, and supplemental coverage options for international Fullstorians.\n\n - Learning opportunities. We provide professional development opportunities through training programs and an annual learning subsidy for US and EMEA-based employees.\n\n - Productivity support. US and EMEA-based Fullstorians receive a monthly productivity stipend.\n\n - Team Collaboration. Connect with fellow Fullstorians through team off-sites and an annual full-company meet-up.\n\n - Paid parental leave. Fullstorians balance the needs of their growing families without the added stress of figuring out work and finances.\n\n - Bereavement leave, including miscarriage/pregnancy loss. Take the time to grieve and help your loved ones.\n\nFullstory is proud to be an equal-opportunity workplace dedicated to fostering an increasingly diverse community. We want candidates of all human varieties, backgrounds, and lifestyles. There’s no problem that can’t be made better by bringing together people with a broader set of perspectives. If our product, values, and community resonate with you, please apply– we'd love to hear from you!"}],"apiVersion":"1"}