This is a hybrid position requiring in-office attendance 1 day per week at our Atlanta office. Candidates must reside within a commutable distance to be considered.
As our Solutions Consultant, you will report to the Manager, Professional Services, and own the technical deployment and strategy of Fortune 500 accounts. You will guide the technical and strategic implementation of these accounts, ensuring their architecture produces the cleanest, most actionable behavioral data possible for Fullstory analyses. Collaborating cross-functionally with product, engineering, and support, you will troubleshoot technical issues and translate client needs into actionable solutions. To excel, you must possess a solid foundational understanding of web and native mobile development concepts. This technical baseline will empower you to field live questions during SDK builds, leverage AI to accelerate custom development, and escalate complex issues to engineering effectively. You must be deeply curious and passionate about your learnings.
Meet with client teams to gather requirements on technical features and address data architecture strategy, ensuring optimal best practices and data cleanliness.
Build custom integration implementations using languages like JavaScript and Python, utilizing agentic AI to effectively design, draft, and deploy technical solutions.
Advise clients on API implementation and data management best practices, anticipating the questions our product team will ask before the request reaches them.
Gather requirements from client stakeholders and translate them for our analytics, product, and engineering teams, so a technical need lands with the team that can solve it.
Own your continuous learning and development, independently researching new features and proactively seeking out answers to maintain a comprehensive understanding of the Fullstory product.
Leverage AI tooling to rapidly draft, test, and iterate on technical integrations, applying your technical background to validate and refine the output before shipping.
Proven experience in a client-facing technical role—whether through consulting, professional services, or an early-career forward-deployed position—where you owned the technical relationship and guided external stakeholders.
A background in Computer Science, MIS, or a comparable technical discipline, giving you the architectural understanding to confidently navigate complex technical discussions across web and mobile ecosystems.
The ability to seamlessly bridge the gap between business and engineering. You can gather broad requirements from client stakeholders and proactively translate them into the precise technical specifications our product and engineering teams need.
Hands-on experience debugging modern web applications. You are highly comfortable diving into browser developer tools to diagnose front-end behavior, inspect network payloads, and resolve complex data architecture and capture issues.
Practical experience leveraging AI tooling to accelerate technical workflows and build working solutions, paired with the judgment to critically evaluate, validate, and correct the model’s output.
The base salary for this position ranges from $95,000 - $110,000 USD. This role is also eligible for a discretionary bonus of up to 10% of base salary, contingent upon Fullstory meeting its performance targets.
#LI-Hybrid
#LI-BS1
Fullstory is a leading behavioral data platform transforming how businesses understand and improve their digital experiences. Our technology empowers companies to uncover insights, optimize customer and employee journeys, and deliver exceptional online interactions. It makes every customer experience smoother and more personalized and empowers the employees behind the scenes.
We’re building something special at Fullstory- and we’re looking for teammates who are curious, collaborative, and driven to make an impact. We’re especially excited about the potential of AI to enhance efficiency, spark creativity, and elevate our work. If that resonates, explore our Winning Ways to see the values that guide how we work and grow together.
How we support you:
Fullstorians are committed to building something better- from how we approach our product, to how we care for our customers and each other. Along these lines, we offer:
Flexibility and Connection. We have a vibrant HQ in Atlanta and a tight-knit group in London. Fullstorians in those cities come to the office at least one day a week to build cross-functional relationships and stay connected. We also offer a flexible PTO policy and an annual company-wide closure, along with federal holidays.
Benefits. Take care of the whole you. Fullstory offers sponsored benefit packages for US-based Fullstorians, and supplemental coverage options for international Fullstorians.
Learning opportunities. We provide professional development opportunities through training programs and an annual learning subsidy for US and EMEA-based employees.
Productivity support. US and EMEA-based Fullstorians receive a monthly productivity stipend.
Team Collaboration. Connect with fellow Fullstorians through team off-sites and an annual full-company meet-up.
Paid parental leave. Fullstorians balance the needs of their growing families without the added stress of figuring out work and finances.
Bereavement leave, including miscarriage/pregnancy loss. Take the time to grieve and help your loved ones.
Fullstory is proud to be an equal-opportunity workplace dedicated to fostering an increasingly diverse community. We want candidates of all human varieties, backgrounds, and lifestyles. There’s no problem that can’t be made better by bringing together people with a broader set of perspectives. If our product, values, and community resonate with you, please apply– we'd love to hear from you!
","descriptionPlain":"This is a hybrid position requiring in-office attendance 1 day per week at our Atlanta office. Candidates must reside within a commutable distance to be considered.\n\n\n\nAs our Solutions Consultant, you will report to the Manager, Professional Services, and own the technical deployment and strategy of Fortune 500 accounts. You will guide the technical and strategic implementation of these accounts, ensuring their architecture produces the cleanest, most actionable behavioral data possible for Fullstory analyses. Collaborating cross-functionally with product, engineering, and support, you will troubleshoot technical issues and translate client needs into actionable solutions. To excel, you must possess a solid foundational understanding of web and native mobile development concepts. This technical baseline will empower you to field live questions during SDK builds, leverage AI to accelerate custom development, and escalate complex issues to engineering effectively. You must be deeply curious and passionate about your learnings.\n\n\n\n\nIN A TYPICAL DAY, YOU MIGHT:\n\n - Meet with client teams to gather requirements on technical features and address data architecture strategy, ensuring optimal best practices and data cleanliness.\n\n - Build custom integration implementations using languages like JavaScript and Python, utilizing agentic AI to effectively design, draft, and deploy technical solutions.\n\n - Advise clients on API implementation and data management best practices, anticipating the questions our product team will ask before the request reaches them.\n\n - Gather requirements from client stakeholders and translate them for our analytics, product, and engineering teams, so a technical need lands with the team that can solve it.\n\n - Own your continuous learning and development, independently researching new features and proactively seeking out answers to maintain a comprehensive understanding of the Fullstory product.\n\n - Leverage AI tooling to rapidly draft, test, and iterate on technical integrations, applying your technical background to validate and refine the output before shipping.\n\n\n\n\nHERE'S WHAT WE'RE LOOKING FOR:\n\n - Proven experience in a client-facing technical role—whether through consulting, professional services, or an early-career forward-deployed position—where you owned the technical relationship and guided external stakeholders.\n\n - A background in Computer Science, MIS, or a comparable technical discipline, giving you the architectural understanding to confidently navigate complex technical discussions across web and mobile ecosystems.\n\n - The ability to seamlessly bridge the gap between business and engineering. You can gather broad requirements from client stakeholders and proactively translate them into the precise technical specifications our product and engineering teams need.\n\n - Hands-on experience debugging modern web applications. You are highly comfortable diving into browser developer tools to diagnose front-end behavior, inspect network payloads, and resolve complex data architecture and capture issues.\n\n - Practical experience leveraging AI tooling to accelerate technical workflows and build working solutions, paired with the judgment to critically evaluate, validate, and correct the model’s output.\n\n\n\n\nThe base salary for this position ranges from $95,000 - $110,000 USD. This role is also eligible for a discretionary bonus of up to 10% of base salary, contingent upon Fullstory meeting its performance targets.\n\n\n\n#LI-Hybrid\n\n#LI-BS1\n\n\nABOUT FULLSTORY\n\nFullstory is a leading behavioral data platform transforming how businesses understand and improve their digital experiences. Our technology empowers companies to uncover insights, optimize customer and employee journeys, and deliver exceptional online interactions. It makes every customer experience smoother and more personalized and empowers the employees behind the scenes.\n\nWe’re building something special at Fullstory- and we’re looking for teammates who are curious, collaborative, and driven to make an impact. We’re especially excited about the potential of AI to enhance efficiency, spark creativity, and elevate our work. If that resonates, explore our Winning Ways https://www.fullstory.com/about-us/ to see the values that guide how we work and grow together.\n\nHow we support you:\n\nFullstorians are committed to building something better- from how we approach our product, to how we care for our customers and each other. Along these lines, we offer:\n\n - Flexibility and Connection. We have a vibrant HQ in Atlanta and a tight-knit group in London. Fullstorians in those cities come to the office at least one day a week to build cross-functional relationships and stay connected. We also offer a flexible PTO policy and an annual company-wide closure, along with federal holidays.\n\n - Benefits. Take care of the whole you. Fullstory offers sponsored benefit packages for US-based Fullstorians, and supplemental coverage options for international Fullstorians.\n\n - Learning opportunities. We provide professional development opportunities through training programs and an annual learning subsidy for US and EMEA-based employees.\n\n - Productivity support. US and EMEA-based Fullstorians receive a monthly productivity stipend.\n\n - Team Collaboration. Connect with fellow Fullstorians through team off-sites and an annual full-company meet-up.\n\n - Paid parental leave. Fullstorians balance the needs of their growing families without the added stress of figuring out work and finances.\n\n - Bereavement leave, including miscarriage/pregnancy loss. Take the time to grieve and help your loved ones.\n\nFullstory is proud to be an equal-opportunity workplace dedicated to fostering an increasingly diverse community. We want candidates of all human varieties, backgrounds, and lifestyles. There’s no problem that can’t be made better by bringing together people with a broader set of perspectives. If our product, values, and community resonate with you, please apply– we'd love to hear from you!"},{"id":"56f51d99-76eb-46ba-a242-c76ad790705b","title":"Senior Solutions Engineer","department":"Solutions Engineering","team":"Solutions Engineering","employmentType":"FullTime","location":"London","secondaryLocations":[],"publishedAt":"2026-08-14T13:53:04.474+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/fullstory/56f51d99-76eb-46ba-a242-c76ad790705b","applyUrl":"https://jobs.ashbyhq.com/fullstory/56f51d99-76eb-46ba-a242-c76ad790705b/application","descriptionHtml":"This role is hybrid and requires occasional in-office presence in London as needed for collaboration and team meetings. Candidates must be able to reliably commute to our Shoreditch, London office when required.
As a Senior Solutions Engineer, you will report to the Manager of Solution Engineering to be a critical component in enabling our Account Executives with powerful demos, customized pitch decks, advanced product knowledge, and business case proposals in our Commercial and Enterprise Segments.
You will work alongside our Account Executives to advise, consult and help steer strategy for new business as well as customer expansions. You also act as a critical liaison between Sales and Product; sharing customer feedback with the Product Management, Operations and Engineering functions at Fullstory.
To excel at the job, you have a deep curiosity of analytics tools, and are capable of developing compelling presentations that fuel our expansion and new account pursuits.
In a typical day, you might:
Facilitate communication with Mid-Large sized organizations across a range of industries to map business challenges with our key capabilities and differentiators.
Lead product demonstrations with prospects and help drive deals to close.
Consult with customers and prospects to make targeted recommendations on how Fullstory can enhance their products and services.
Use AI tools to help build customized demo environments, draft business case proposals, and summarize customer discovery calls.
Act as a trusted advisor and technical SME for key opportunities; building relationships with technical stakeholders and key decision makers.
Communicate and strategize cross-functionally to drive success and attain revenue goals.
Here’s what we’re looking for:
3+ years in a Sales/Solutions Engineering or Consulting role in the data/analytics/SaaS industry.
Experience with leading product demonstrations or presenting data analysis to internal or external stakeholders.
Understanding of modern web technologies and/or mobile framework such as JavaScript, CSS, and HTML.
Nice to have: Proficiency in Spanish, German, or French.
The base salary for this position ranges from £76,500 - £87,000 GBP. Including the base salary, this role has an OTE (on-target earnings) of £109,286 - £124,285 GBP. Total compensation will vary based on relevant experience, qualifications, and market conditions.
#LI-Hybrid #LI-BS1
Fullstory is a leading behavioral data platform transforming how businesses understand and improve their digital experiences. Our technology empowers companies to uncover insights, optimize customer and employee journeys, and deliver exceptional online interactions. It makes every customer experience smoother and more personalized and empowers the employees behind the scenes.
We’re building something special at Fullstory- and we’re looking for teammates who are curious, collaborative, and driven to make an impact. We’re especially excited about the potential of AI to enhance efficiency, spark creativity, and elevate our work. If that resonates, explore our Winning Ways to see the values that guide how we work and grow together.
How we support you:
Fullstorians are committed to building something better- from how we approach our product, to how we care for our customers and each other. Along these lines, we offer:
Flexibility and Connection. We have a vibrant HQ in Atlanta and a tight-knit group in London. Fullstorians in those cities come to the office at least one day a week to build cross-functional relationships and stay connected. We also offer a flexible PTO policy and an annual company-wide closure, along with federal holidays.
Benefits. Take care of the whole you. Fullstory offers sponsored benefit packages for US-based Fullstorians, and supplemental coverage options for international Fullstorians.
Learning opportunities. We provide professional development opportunities through training programs and an annual learning subsidy for US and EMEA-based employees.
Productivity support. US and EMEA-based Fullstorians receive a monthly productivity stipend.
Team Collaboration. Connect with fellow Fullstorians through team off-sites and an annual full-company meet-up.
Paid parental leave. Fullstorians balance the needs of their growing families without the added stress of figuring out work and finances.
Bereavement leave, including miscarriage/pregnancy loss. Take the time to grieve and help your loved ones.
Fullstory is proud to be an equal-opportunity workplace dedicated to fostering an increasingly diverse community. We want candidates of all human varieties, backgrounds, and lifestyles. There’s no problem that can’t be made better by bringing together people with a broader set of perspectives. If our product, values, and community resonate with you, please apply– we'd love to hear from you!
","descriptionPlain":"This role is hybrid and requires occasional in-office presence in London as needed for collaboration and team meetings. Candidates must be able to reliably commute to our Shoreditch, London office when required.\n\nAs a Senior Solutions Engineer, you will report to the Manager of Solution Engineering to be a critical component in enabling our Account Executives with powerful demos, customized pitch decks, advanced product knowledge, and business case proposals in our Commercial and Enterprise Segments.\n\nYou will work alongside our Account Executives to advise, consult and help steer strategy for new business as well as customer expansions. You also act as a critical liaison between Sales and Product; sharing customer feedback with the Product Management, Operations and Engineering functions at Fullstory.\n\nTo excel at the job, you have a deep curiosity of analytics tools, and are capable of developing compelling presentations that fuel our expansion and new account pursuits.\n\nIn a typical day, you might:\n\n - Facilitate communication with Mid-Large sized organizations across a range of industries to map business challenges with our key capabilities and differentiators.\n\n - Lead product demonstrations with prospects and help drive deals to close.\n\n - Consult with customers and prospects to make targeted recommendations on how Fullstory can enhance their products and services.\n\n - Use AI tools to help build customized demo environments, draft business case proposals, and summarize customer discovery calls.\n\n - Act as a trusted advisor and technical SME for key opportunities; building relationships with technical stakeholders and key decision makers.\n\n - Communicate and strategize cross-functionally to drive success and attain revenue goals.\n\nHere’s what we’re looking for:\n\n - 3+ years in a Sales/Solutions Engineering or Consulting role in the data/analytics/SaaS industry.\n\n - Experience with leading product demonstrations or presenting data analysis to internal or external stakeholders.\n\n - Understanding of modern web technologies and/or mobile framework such as JavaScript, CSS, and HTML.\n\n - Nice to have: Proficiency in Spanish, German, or French.\n\nThe base salary for this position ranges from £76,500 - £87,000 GBP. Including the base salary, this role has an OTE (on-target earnings) of £109,286 - £124,285 GBP. Total compensation will vary based on relevant experience, qualifications, and market conditions.\n\n#LI-Hybrid #LI-BS1\n\n\n\n\nABOUT FULLSTORY\n\nFullstory is a leading behavioral data platform transforming how businesses understand and improve their digital experiences. Our technology empowers companies to uncover insights, optimize customer and employee journeys, and deliver exceptional online interactions. It makes every customer experience smoother and more personalized and empowers the employees behind the scenes.\n\nWe’re building something special at Fullstory- and we’re looking for teammates who are curious, collaborative, and driven to make an impact. We’re especially excited about the potential of AI to enhance efficiency, spark creativity, and elevate our work. If that resonates, explore our Winning Ways https://www.fullstory.com/about-us/ to see the values that guide how we work and grow together.\n\nHow we support you:\n\nFullstorians are committed to building something better- from how we approach our product, to how we care for our customers and each other. Along these lines, we offer:\n\n - Flexibility and Connection. We have a vibrant HQ in Atlanta and a tight-knit group in London. Fullstorians in those cities come to the office at least one day a week to build cross-functional relationships and stay connected. We also offer a flexible PTO policy and an annual company-wide closure, along with federal holidays.\n\n - Benefits. Take care of the whole you. Fullstory offers sponsored benefit packages for US-based Fullstorians, and supplemental coverage options for international Fullstorians.\n\n - Learning opportunities. We provide professional development opportunities through training programs and an annual learning subsidy for US and EMEA-based employees.\n\n - Productivity support. US and EMEA-based Fullstorians receive a monthly productivity stipend.\n\n - Team Collaboration. Connect with fellow Fullstorians through team off-sites and an annual full-company meet-up.\n\n - Paid parental leave. Fullstorians balance the needs of their growing families without the added stress of figuring out work and finances.\n\n - Bereavement leave, including miscarriage/pregnancy loss. Take the time to grieve and help your loved ones.\n\nFullstory is proud to be an equal-opportunity workplace dedicated to fostering an increasingly diverse community. We want candidates of all human varieties, backgrounds, and lifestyles. There’s no problem that can’t be made better by bringing together people with a broader set of perspectives. If our product, values, and community resonate with you, please apply– we'd love to hear from you!"},{"id":"eca4d460-8f5e-4544-9d69-05cbd5a6decf","title":"Senior Customer Insights Analyst ","department":"Delivery","team":"Consulting Services","employmentType":"FullTime","location":"Atlanta","secondaryLocations":[],"publishedAt":"2026-08-28T18:35:01.643+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"GA","addressCountry":"USA","addressLocality":"Atlanta"}},"jobUrl":"https://jobs.ashbyhq.com/fullstory/eca4d460-8f5e-4544-9d69-05cbd5a6decf","applyUrl":"https://jobs.ashbyhq.com/fullstory/eca4d460-8f5e-4544-9d69-05cbd5a6decf/application","descriptionHtml":"This is a hybrid position requiring in-office attendance 1 day per week at our Atlanta office. Candidates must reside within a commutable distance to be considered.
In a typical day, you might:
Serve as a consultant and advisor, building and maintaining relationships with customers who trust our data and recommendations, and derive clear business value from our partnership
Engage deeply with new customers to help them deliver specific business initiatives and improve overall product value and adoption
Deliver scoped enablement engagements to new Fullstory users from our most strategic customers via virtual and/or on-site delivery
Leverage your consulting experience to conduct Fullstory-driven analyses, synthesize data and present insights across a broad spectrum of industries, products, and use-cases
Present clear recommendations geared toward driving action and increasing digital maturity at all levels of our customers’ organizations
Advise customers on best practices to enhance data maturity, designing and delivering project plans that align with their technical skills, timelines, and business goals.
Deliver summaries and presentations about technical deliverables and insights directly to customers via email and in meetings. Translate them into meaningful opportunities and actions for Fullstory customers.
Represent customer-driven trends and needs within the Consulting Services team and across Fullstory
Use AI tools to move faster through customer data — surfacing patterns across session and journey data, drafting first-pass insight summaries, and speeding up prep for customer-facing readouts — while the analysis and the recommendation stay yours.
Here’s what we’re looking for:
Communication Skills: Strong ability to communicate and present effectively, influencing change at all organizational levels.
Consulting Experience: Experience overseeing customer project responsibilities and relationships in a consulting role. Confident bringing a proactive point of view, advising clients on industry best practices.
Industry Knowledge: Excellent competencies in Marketing, SaaS, and eCommerce.
Innovative Solutions: Experience in building integrations, innovative solutions, and open-source projects.
It would amazing if:
You have experience with Fullstory or other digital experience/product analytics tools
You have an advanced understanding of customer experience, user research, voice of customer, UX and/or product management best practices
You have excellent competencies in Marketing, SaaS, and eCommerce
You are collaborative, inclusive and entrepreneurial
The impact you will have in 6 months:
Enhanced Customer Data Maturity and Value Attainment: Within the first six months, the Senior Customer Insights Analyst will significantly impact several accounts by guiding customers to achieve higher levels of data maturity. Through tailored Fullstory-driven analyses and actionable insights, they will enable customers to make data-informed decisions, leading to improved engagement, performance, and overall value attainment from the Fullstory platform.
Strengthened Customer Relationships and Increased Product Adoption: By serving as a trusted consultant and advisor, the analyst will build and maintain strong customer relationships. Through effective enablement engagements and best practice advisories, they will drive increased product adoption and digital maturity, ensuring customers see clear business value from the partnership with Fullstory.
The impact you will have in 12 months:
Driving Strategic Business Outcomes and Digital Transformation: Within 12 months, the Senior Customer Insights Analyst will have led multiple high-impact engagements, leveraging Fullstory data to provide strategic recommendations that directly influence business initiatives. By presenting clear, actionable insights tailored to industry-specific use cases, they will help customers achieve significant digital transformation, enhancing performance metrics such as user engagement, conversion rates, and overall customer satisfaction.
Establishing Long-Term Strategic Partnerships and Expanding Revenue Opportunities: By consistently delivering value and fostering strong advisory relationships, the analyst will position Fullstory as an indispensable partner for strategic accounts. Their influence will not only increase customer retention and satisfaction but also identify opportunities for upsell and cross-sell, contributing to revenue growth and solidifying Fullstory’s role in customers' long-term digital strategy.
The base salary for this position ranges from $90,000 - $110,000 USD. This role is also eligible for a discretionary bonus of up to 10% of base salary, contingent upon Fullstory meeting its performance targets.
#LI-Hybrid #LI-BS1
Fullstory is a leading behavioral data platform transforming how businesses understand and improve their digital experiences. Our technology empowers companies to uncover insights, optimize customer and employee journeys, and deliver exceptional online interactions. It makes every customer experience smoother and more personalized and empowers the employees behind the scenes.
We’re building something special at Fullstory- and we’re looking for teammates who are curious, collaborative, and driven to make an impact. We’re especially excited about the potential of AI to enhance efficiency, spark creativity, and elevate our work. If that resonates, explore our Winning Ways to see the values that guide how we work and grow together.
How we support you:
Fullstorians are committed to building something better- from how we approach our product, to how we care for our customers and each other. Along these lines, we offer:
Flexibility and Connection. We have a vibrant HQ in Atlanta and a tight-knit group in London. Fullstorians in those cities come to the office at least one day a week to build cross-functional relationships and stay connected. We also offer a flexible PTO policy and an annual company-wide closure, along with federal holidays.
Benefits. Take care of the whole you. Fullstory offers sponsored benefit packages for US-based Fullstorians, and supplemental coverage options for international Fullstorians.
Learning opportunities. We provide professional development opportunities through training programs and an annual learning subsidy for US and EMEA-based employees.
Productivity support. US and EMEA-based Fullstorians receive a monthly productivity stipend.
Team Collaboration. Connect with fellow Fullstorians through team off-sites and an annual full-company meet-up.
Paid parental leave. Fullstorians balance the needs of their growing families without the added stress of figuring out work and finances.
Bereavement leave, including miscarriage/pregnancy loss. Take the time to grieve and help your loved ones.
Fullstory is proud to be an equal-opportunity workplace dedicated to fostering an increasingly diverse community. We want candidates of all human varieties, backgrounds, and lifestyles. There’s no problem that can’t be made better by bringing together people with a broader set of perspectives. If our product, values, and community resonate with you, please apply– we'd love to hear from you!
","descriptionPlain":"This is a hybrid position requiring in-office attendance 1 day per week at our Atlanta office. Candidates must reside within a commutable distance to be considered.\n\nIn a typical day, you might:\n\n - Serve as a consultant and advisor, building and maintaining relationships with customers who trust our data and recommendations, and derive clear business value from our partnership\n\n - Engage deeply with new customers to help them deliver specific business initiatives and improve overall product value and adoption\n\n - Deliver scoped enablement engagements to new Fullstory users from our most strategic customers via virtual and/or on-site delivery\n\n - Leverage your consulting experience to conduct Fullstory-driven analyses, synthesize data and present insights across a broad spectrum of industries, products, and use-cases\n\n - Present clear recommendations geared toward driving action and increasing digital maturity at all levels of our customers’ organizations\n\n - Advise customers on best practices to enhance data maturity, designing and delivering project plans that align with their technical skills, timelines, and business goals.\n\n - Deliver summaries and presentations about technical deliverables and insights directly to customers via email and in meetings. Translate them into meaningful opportunities and actions for Fullstory customers.\n\n - Represent customer-driven trends and needs within the Consulting Services team and across Fullstory\n\n - Use AI tools to move faster through customer data — surfacing patterns across session and journey data, drafting first-pass insight summaries, and speeding up prep for customer-facing readouts — while the analysis and the recommendation stay yours.\n\nHere’s what we’re looking for:\n\n - Communication Skills: Strong ability to communicate and present effectively, influencing change at all organizational levels.\n\n - Consulting Experience: Experience overseeing customer project responsibilities and relationships in a consulting role. Confident bringing a proactive point of view, advising clients on industry best practices.\n\n - Industry Knowledge: Excellent competencies in Marketing, SaaS, and eCommerce.\n\n - Innovative Solutions: Experience in building integrations, innovative solutions, and open-source projects.\n\nIt would amazing if:\n\n - You have experience with Fullstory or other digital experience/product analytics tools\n\n - You have an advanced understanding of customer experience, user research, voice of customer, UX and/or product management best practices\n\n - You have excellent competencies in Marketing, SaaS, and eCommerce\n\n - You are collaborative, inclusive and entrepreneurial\n\nThe impact you will have in 6 months:\n\n - Enhanced Customer Data Maturity and Value Attainment: Within the first six months, the Senior Customer Insights Analyst will significantly impact several accounts by guiding customers to achieve higher levels of data maturity. Through tailored Fullstory-driven analyses and actionable insights, they will enable customers to make data-informed decisions, leading to improved engagement, performance, and overall value attainment from the Fullstory platform.\n\n - Strengthened Customer Relationships and Increased Product Adoption: By serving as a trusted consultant and advisor, the analyst will build and maintain strong customer relationships. Through effective enablement engagements and best practice advisories, they will drive increased product adoption and digital maturity, ensuring customers see clear business value from the partnership with Fullstory.\n\nThe impact you will have in 12 months:\n\n - Driving Strategic Business Outcomes and Digital Transformation: Within 12 months, the Senior Customer Insights Analyst will have led multiple high-impact engagements, leveraging Fullstory data to provide strategic recommendations that directly influence business initiatives. By presenting clear, actionable insights tailored to industry-specific use cases, they will help customers achieve significant digital transformation, enhancing performance metrics such as user engagement, conversion rates, and overall customer satisfaction.\n\n - Establishing Long-Term Strategic Partnerships and Expanding Revenue Opportunities: By consistently delivering value and fostering strong advisory relationships, the analyst will position Fullstory as an indispensable partner for strategic accounts. Their influence will not only increase customer retention and satisfaction but also identify opportunities for upsell and cross-sell, contributing to revenue growth and solidifying Fullstory’s role in customers' long-term digital strategy.\n \n \n\nThe base salary for this position ranges from $90,000 - $110,000 USD. This role is also eligible for a discretionary bonus of up to 10% of base salary, contingent upon Fullstory meeting its performance targets.\n\n#LI-Hybrid #LI-BS1\n\n\nABOUT FULLSTORY\n\nFullstory is a leading behavioral data platform transforming how businesses understand and improve their digital experiences. Our technology empowers companies to uncover insights, optimize customer and employee journeys, and deliver exceptional online interactions. It makes every customer experience smoother and more personalized and empowers the employees behind the scenes.\n\nWe’re building something special at Fullstory- and we’re looking for teammates who are curious, collaborative, and driven to make an impact. We’re especially excited about the potential of AI to enhance efficiency, spark creativity, and elevate our work. If that resonates, explore our Winning Ways https://www.fullstory.com/about-us/ to see the values that guide how we work and grow together.\n\nHow we support you:\n\nFullstorians are committed to building something better- from how we approach our product, to how we care for our customers and each other. Along these lines, we offer:\n\n - Flexibility and Connection. We have a vibrant HQ in Atlanta and a tight-knit group in London. Fullstorians in those cities come to the office at least one day a week to build cross-functional relationships and stay connected. We also offer a flexible PTO policy and an annual company-wide closure, along with federal holidays.\n\n - Benefits. Take care of the whole you. Fullstory offers sponsored benefit packages for US-based Fullstorians, and supplemental coverage options for international Fullstorians.\n\n - Learning opportunities. We provide professional development opportunities through training programs and an annual learning subsidy for US and EMEA-based employees.\n\n - Productivity support. US and EMEA-based Fullstorians receive a monthly productivity stipend.\n\n - Team Collaboration. Connect with fellow Fullstorians through team off-sites and an annual full-company meet-up.\n\n - Paid parental leave. Fullstorians balance the needs of their growing families without the added stress of figuring out work and finances.\n\n - Bereavement leave, including miscarriage/pregnancy loss. Take the time to grieve and help your loved ones.\n\nFullstory is proud to be an equal-opportunity workplace dedicated to fostering an increasingly diverse community. We want candidates of all human varieties, backgrounds, and lifestyles. There’s no problem that can’t be made better by bringing together people with a broader set of perspectives. If our product, values, and community resonate with you, please apply– we'd love to hear from you!"},{"id":"484e39e1-993b-44a3-9511-65a751ddf25c","title":"Senior Manager, Customer Solutions Engineering - Strategic Accounts","department":"Customer Solutions Engineering","team":"Customer Solutions Engineering","employmentType":"FullTime","location":"Atlanta","secondaryLocations":[],"publishedAt":"2026-09-04T19:38:47.860+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"GA","addressCountry":"USA","addressLocality":"Atlanta"}},"jobUrl":"https://jobs.ashbyhq.com/fullstory/484e39e1-993b-44a3-9511-65a751ddf25c","applyUrl":"https://jobs.ashbyhq.com/fullstory/484e39e1-993b-44a3-9511-65a751ddf25c/application","descriptionHtml":"This is a hybrid position requiring in-office attendance one day per week at our Atlanta office. Candidates must reside within a commutable distance to be considered.
As Senior Manager of Customer Solutions Engineering for Strategic Accounts, you lead the team of CSEs responsible for Fullstory's largest and most complex customer relationships. Your team sits at the intersection of Customer Success and Solutions Engineering: they own technical health post-sale, drive adoption depth, and are the senior technical partners on every renewal and expansion conversation.
You are actively involved in account strategy for the highest-stakes situations — escalations, at-risk renewals, and C-suite relationships that require a manager's presence. Your primary output is the performance of your team: you develop the CSEs who carry these accounts, build the playbooks that make the work repeatable, and partner with Sales leadership to ensure technical excellence translates into business outcomes.
In a typical day, you might:
Lead and develop the team. Coach 4–6 Strategic CSEs on executive presence, technical depth, and value realization across the most complex accounts in the business — and own hiring, onboarding, and performance management for the tier. You scale through others: your instinct is to build playbooks and develop people, not to own accounts yourself.
Own the team's NRR contribution. Track renewal risk, expansion pipeline, and technical health across the collective Strategic book. You know where every at-risk account stands and have a plan for each.
Step in where it matters most. Act as the senior technical voice on escalating risk, stalled expansions, and executive relationships that need leadership attention — with the depth to earn the trust of a customer's VP of Engineering, not just their day-to-day admins.
Partner with Sales leadership as a peer. Align with Strategic AEs and their sales managers on account prioritization and territory strategy, matching CSE capacity to the highest-value commercial opportunities. You speak the revenue mechanics — renewal timing, NRR vs. GRR, RPS — fluently.
Build the systems that create consistency. Systematize renewal narratives, POC/PoV frameworks, QBR structures, and the value delivery framework — quantifying \"Value Delivered,\" persona expansion, and MAU growth as leading indicators of account health. You're not comfortable when quality depends on individual heroics.
Drive growth motions and AI-powered capacity. Coach the team on tech consolidation plays, beta and product-feedback loops, and the advocacy pipeline — while leading adoption of AI and MCP-powered workflows that expand team capacity without sacrificing quality.
Here’s what we’re looking for:
5+ years of experience in Customer Success, Sales Engineering, or Technical Account Management, with at least 2 years managing a technical customer-facing team.
Demonstrated success managing or directly influencing renewal and expansion outcomes for enterprise or strategic accounts ($300K+ ARR).
Strong understanding of web/mobile technologies (HTML, CSS, JS, APIs) and comfort discussing data architecture, integrations, and digital experience platforms.
Fluent in current AI tools and frameworks. (e.g. Anthropic, OpenAI, etc.) Experience introducing, operationalizing, and driving team adoption of generative AI tools, deployment scripts, or automated workflows within a delivery function.
Track record of building and scaling repeatable processes — playbooks, QBR frameworks, health scoring, POC methodologies across a team.
Experience engaging executive-level stakeholders (Director/VP/C-suite) at both the customer and internal levels.
A passion for Digital Experience (DX), data-driven storytelling, and diagnosing technical risk before it becomes a churn signal.
#LI-Hybrid
#LI-CD1
Fullstory is a leading behavioral data platform transforming how businesses understand and improve their digital experiences. Our technology empowers companies to uncover insights, optimize customer and employee journeys, and deliver exceptional online interactions. It makes every customer experience smoother and more personalized and empowers the employees behind the scenes.
We’re building something special at Fullstory- and we’re looking for teammates who are curious, collaborative, and driven to make an impact. We’re especially excited about the potential of AI to enhance efficiency, spark creativity, and elevate our work. If that resonates, explore our Winning Ways to see the values that guide how we work and grow together.
How we support you:
Fullstorians are committed to building something better- from how we approach our product, to how we care for our customers and each other. Along these lines, we offer:
Flexibility and Connection. We have a vibrant HQ in Atlanta and a tight-knit group in London. Fullstorians in those cities come to the office at least one day a week to build cross-functional relationships and stay connected. We also offer a flexible PTO policy and an annual company-wide closure, along with federal holidays.
Benefits. Take care of the whole you. Fullstory offers sponsored benefit packages for US-based Fullstorians, and supplemental coverage options for international Fullstorians.
Learning opportunities. We provide professional development opportunities through training programs and an annual learning subsidy for US and EMEA-based employees.
Productivity support. US and EMEA-based Fullstorians receive a monthly productivity stipend.
Team Collaboration. Connect with fellow Fullstorians through team off-sites and an annual full-company meet-up.
Paid parental leave. Fullstorians balance the needs of their growing families without the added stress of figuring out work and finances.
Bereavement leave, including miscarriage/pregnancy loss. Take the time to grieve and help your loved ones.
Fullstory is proud to be an equal-opportunity workplace dedicated to fostering an increasingly diverse community. We want candidates of all human varieties, backgrounds, and lifestyles. There’s no problem that can’t be made better by bringing together people with a broader set of perspectives. If our product, values, and community resonate with you, please apply– we'd love to hear from you!
","descriptionPlain":"This is a hybrid position requiring in-office attendance one day per week at our Atlanta office. Candidates must reside within a commutable distance to be considered.\n\nAs Senior Manager of Customer Solutions Engineering for Strategic Accounts, you lead the team of CSEs responsible for Fullstory's largest and most complex customer relationships. Your team sits at the intersection of Customer Success and Solutions Engineering: they own technical health post-sale, drive adoption depth, and are the senior technical partners on every renewal and expansion conversation.\n\nYou are actively involved in account strategy for the highest-stakes situations — escalations, at-risk renewals, and C-suite relationships that require a manager's presence. Your primary output is the performance of your team: you develop the CSEs who carry these accounts, build the playbooks that make the work repeatable, and partner with Sales leadership to ensure technical excellence translates into business outcomes.\n\nIn a typical day, you might:\n\n - Lead and develop the team. Coach 4–6 Strategic CSEs on executive presence, technical depth, and value realization across the most complex accounts in the business — and own hiring, onboarding, and performance management for the tier. You scale through others: your instinct is to build playbooks and develop people, not to own accounts yourself.\n\n - Own the team's NRR contribution. Track renewal risk, expansion pipeline, and technical health across the collective Strategic book. You know where every at-risk account stands and have a plan for each.\n\n - Step in where it matters most. Act as the senior technical voice on escalating risk, stalled expansions, and executive relationships that need leadership attention — with the depth to earn the trust of a customer's VP of Engineering, not just their day-to-day admins.\n\n - Partner with Sales leadership as a peer. Align with Strategic AEs and their sales managers on account prioritization and territory strategy, matching CSE capacity to the highest-value commercial opportunities. You speak the revenue mechanics — renewal timing, NRR vs. GRR, RPS — fluently.\n\n - Build the systems that create consistency. Systematize renewal narratives, POC/PoV frameworks, QBR structures, and the value delivery framework — quantifying \"Value Delivered,\" persona expansion, and MAU growth as leading indicators of account health. You're not comfortable when quality depends on individual heroics.\n\n - Drive growth motions and AI-powered capacity. Coach the team on tech consolidation plays, beta and product-feedback loops, and the advocacy pipeline — while leading adoption of AI and MCP-powered workflows that expand team capacity without sacrificing quality.\n\nHere’s what we’re looking for:\n\n - 5+ years of experience in Customer Success, Sales Engineering, or Technical Account Management, with at least 2 years managing a technical customer-facing team.\n\n - Demonstrated success managing or directly influencing renewal and expansion outcomes for enterprise or strategic accounts ($300K+ ARR).\n\n - Strong understanding of web/mobile technologies (HTML, CSS, JS, APIs) and comfort discussing data architecture, integrations, and digital experience platforms.\n\n - Fluent in current AI tools and frameworks. (e.g. Anthropic, OpenAI, etc.) Experience introducing, operationalizing, and driving team adoption of generative AI tools, deployment scripts, or automated workflows within a delivery function.\n\n - Track record of building and scaling repeatable processes — playbooks, QBR frameworks, health scoring, POC methodologies across a team.\n\n - Experience engaging executive-level stakeholders (Director/VP/C-suite) at both the customer and internal levels.\n\n - A passion for Digital Experience (DX), data-driven storytelling, and diagnosing technical risk before it becomes a churn signal.\n\n#LI-Hybrid \n\n#LI-CD1\n\n\nABOUT FULLSTORY\n\nFullstory is a leading behavioral data platform transforming how businesses understand and improve their digital experiences. Our technology empowers companies to uncover insights, optimize customer and employee journeys, and deliver exceptional online interactions. It makes every customer experience smoother and more personalized and empowers the employees behind the scenes.\n\nWe’re building something special at Fullstory- and we’re looking for teammates who are curious, collaborative, and driven to make an impact. We’re especially excited about the potential of AI to enhance efficiency, spark creativity, and elevate our work. If that resonates, explore our Winning Ways https://www.fullstory.com/about-us/ to see the values that guide how we work and grow together.\n\nHow we support you:\n\nFullstorians are committed to building something better- from how we approach our product, to how we care for our customers and each other. Along these lines, we offer:\n\n - Flexibility and Connection. We have a vibrant HQ in Atlanta and a tight-knit group in London. Fullstorians in those cities come to the office at least one day a week to build cross-functional relationships and stay connected. We also offer a flexible PTO policy and an annual company-wide closure, along with federal holidays.\n\n - Benefits. Take care of the whole you. Fullstory offers sponsored benefit packages for US-based Fullstorians, and supplemental coverage options for international Fullstorians.\n\n - Learning opportunities. We provide professional development opportunities through training programs and an annual learning subsidy for US and EMEA-based employees.\n\n - Productivity support. US and EMEA-based Fullstorians receive a monthly productivity stipend.\n\n - Team Collaboration. Connect with fellow Fullstorians through team off-sites and an annual full-company meet-up.\n\n - Paid parental leave. Fullstorians balance the needs of their growing families without the added stress of figuring out work and finances.\n\n - Bereavement leave, including miscarriage/pregnancy loss. Take the time to grieve and help your loved ones.\n\nFullstory is proud to be an equal-opportunity workplace dedicated to fostering an increasingly diverse community. We want candidates of all human varieties, backgrounds, and lifestyles. There’s no problem that can’t be made better by bringing together people with a broader set of perspectives. If our product, values, and community resonate with you, please apply– we'd love to hear from you!"},{"id":"95f96318-76e8-46b7-8dd9-a74379582e6f","title":"AI Automation Engineer","department":"Enterprise Systems & Data","team":"Corporate Engineering","employmentType":"FullTime","location":"Atlanta","secondaryLocations":[],"publishedAt":"2026-09-11T16:03:52.120+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"GA","addressCountry":"USA","addressLocality":"Atlanta"}},"jobUrl":"https://jobs.ashbyhq.com/fullstory/95f96318-76e8-46b7-8dd9-a74379582e6f","applyUrl":"https://jobs.ashbyhq.com/fullstory/95f96318-76e8-46b7-8dd9-a74379582e6f/application","descriptionHtml":"This is a hybrid position requiring in-office attendance three days per week at our Atlanta office. Candidates must reside within a commutable distance to be considered.
The AI Automation Engineer will report to the Director, Engineering (Enterprise Systems and Data team) and help the Finance team leverage AI so that they can enhance data analysis, automate key workflows, and make more effective business decisions.
You will work embedded within the Finance team to identify opportunities for AI solutions and act as the technical bridge between them and other engineering groups. To excel in this job, you must have a tenacious problem-solving mindset and enjoy building the \"glue\" that connects systems to enable new capabilities.
In a typical day, you might:
Work embedded within the Finance team to identify opportunities and implement AI-powered solutions to complex business problems.
Guide and empower finance professionals to effectively use AI tools and technologies for data analysis and decision-making.
Design, build, and maintain the technical infrastructure required to enable AI, including custom tools, server-side logic, system integrations, and data pipelines.
Develop and manage data acquisition processes, including sourcing, cleaning, and preparing data for use in AI models and analytics.
Conduct data analysis to uncover insights, validate data integrity, and support strategic finance initiatives.
Act as the technical bridge between the Finance team and other engineering groups, translating business needs into robust technical solutions.
Here’s what we’re looking for:
Experience working closely with business stakeholders, preferably within a finance or business operations context.
Proven experience designing and building solutions by integrating various systems (e.g., REST APIs, databases), with a strong comfort level in managing the associated data flows.
Strong programming skills for tasks like data acquisition, cleaning, and preparation.
Experience with data warehousing (e.g., BigQuery, Snowflake) and a solid understanding of data modeling.
Improve team productivity through the identification and implementation of AI solutions that automate or optimize key workflows for the Finance team.
Bachelor's Degree in Computer Science or related field.
The impact you will have in 6 Months:
You will have delivered one or two impactful AI-powered solutions that are actively being used by the Finance team.
You will be seen as a trusted technical partner and the go-to expert for AI implementation within Finance.
The impact you will have in 12 Months:
You will be proactively identifying new, complex business problems to solve with AI and scaling your solutions, potentially with other teams.
You will be contributing to broader engineering discussions about AI best practices and helping to shape the future of AI automation at Fullstory.
The base salary for this position ranges from $115,000 - $135,000 USD. This role is also eligible for a discretionary bonus of up to 10% of base salary, contingent upon Fullstory meeting its performance targets.
#LI-Hybrid
#LI-CD1
Fullstory is a leading behavioral data platform transforming how businesses understand and improve their digital experiences. Our technology empowers companies to uncover insights, optimize customer and employee journeys, and deliver exceptional online interactions. It makes every customer experience smoother and more personalized and empowers the employees behind the scenes.
We’re building something special at Fullstory- and we’re looking for teammates who are curious, collaborative, and driven to make an impact. We’re especially excited about the potential of AI to enhance efficiency, spark creativity, and elevate our work. If that resonates, explore our Winning Ways to see the values that guide how we work and grow together.
How we support you:
Fullstorians are committed to building something better- from how we approach our product, to how we care for our customers and each other. Along these lines, we offer:
Flexibility and Connection. We have a vibrant HQ in Atlanta and a tight-knit group in London. Fullstorians in those cities come to the office at least one day a week to build cross-functional relationships and stay connected. We also offer a flexible PTO policy and an annual company-wide closure, along with federal holidays.
Benefits. Take care of the whole you. Fullstory offers sponsored benefit packages for US-based Fullstorians, and supplemental coverage options for international Fullstorians.
Learning opportunities. We provide professional development opportunities through training programs and an annual learning subsidy for US and EMEA-based employees.
Productivity support. US and EMEA-based Fullstorians receive a monthly productivity stipend.
Team Collaboration. Connect with fellow Fullstorians through team off-sites and an annual full-company meet-up.
Paid parental leave. Fullstorians balance the needs of their growing families without the added stress of figuring out work and finances.
Bereavement leave, including miscarriage/pregnancy loss. Take the time to grieve and help your loved ones.
Fullstory is proud to be an equal-opportunity workplace dedicated to fostering an increasingly diverse community. We want candidates of all human varieties, backgrounds, and lifestyles. There’s no problem that can’t be made better by bringing together people with a broader set of perspectives. If our product, values, and community resonate with you, please apply– we'd love to hear from you!
","descriptionPlain":"This is a hybrid position requiring in-office attendance three days per week at our Atlanta office. Candidates must reside within a commutable distance to be considered.\n\nThe AI Automation Engineer will report to the Director, Engineering (Enterprise Systems and Data team) and help the Finance team leverage AI so that they can enhance data analysis, automate key workflows, and make more effective business decisions.\n\nYou will work embedded within the Finance team to identify opportunities for AI solutions and act as the technical bridge between them and other engineering groups. To excel in this job, you must have a tenacious problem-solving mindset and enjoy building the \"glue\" that connects systems to enable new capabilities.\n\nIn a typical day, you might:\n\n - Work embedded within the Finance team to identify opportunities and implement AI-powered solutions to complex business problems.\n\n - Guide and empower finance professionals to effectively use AI tools and technologies for data analysis and decision-making.\n\n - Design, build, and maintain the technical infrastructure required to enable AI, including custom tools, server-side logic, system integrations, and data pipelines.\n\n - Develop and manage data acquisition processes, including sourcing, cleaning, and preparing data for use in AI models and analytics.\n\n - Conduct data analysis to uncover insights, validate data integrity, and support strategic finance initiatives.\n\n - Act as the technical bridge between the Finance team and other engineering groups, translating business needs into robust technical solutions.\n\nHere’s what we’re looking for:\n\n - Experience working closely with business stakeholders, preferably within a finance or business operations context.\n\n - Proven experience designing and building solutions by integrating various systems (e.g., REST APIs, databases), with a strong comfort level in managing the associated data flows.\n\n - Strong programming skills for tasks like data acquisition, cleaning, and preparation.\n\n - Experience with data warehousing (e.g., BigQuery, Snowflake) and a solid understanding of data modeling.\n\n - Improve team productivity through the identification and implementation of AI solutions that automate or optimize key workflows for the Finance team.\n\n - Bachelor's Degree in Computer Science or related field.\n\nThe impact you will have in 6 Months:\n\n - You will have delivered one or two impactful AI-powered solutions that are actively being used by the Finance team.\n\n - You will be seen as a trusted technical partner and the go-to expert for AI implementation within Finance.\n\nThe impact you will have in 12 Months:\n\n - You will be proactively identifying new, complex business problems to solve with AI and scaling your solutions, potentially with other teams.\n\n - You will be contributing to broader engineering discussions about AI best practices and helping to shape the future of AI automation at Fullstory.\n \n \n\nThe base salary for this position ranges from $115,000 - $135,000 USD. This role is also eligible for a discretionary bonus of up to 10% of base salary, contingent upon Fullstory meeting its performance targets.\n\n\n\n#LI-Hybrid \n\n#LI-CD1\n\n\n\n\nABOUT FULLSTORY\n\nFullstory is a leading behavioral data platform transforming how businesses understand and improve their digital experiences. Our technology empowers companies to uncover insights, optimize customer and employee journeys, and deliver exceptional online interactions. It makes every customer experience smoother and more personalized and empowers the employees behind the scenes.\n\nWe’re building something special at Fullstory- and we’re looking for teammates who are curious, collaborative, and driven to make an impact. We’re especially excited about the potential of AI to enhance efficiency, spark creativity, and elevate our work. If that resonates, explore our Winning Ways https://www.fullstory.com/about-us/ to see the values that guide how we work and grow together.\n\nHow we support you:\n\nFullstorians are committed to building something better- from how we approach our product, to how we care for our customers and each other. Along these lines, we offer:\n\n - Flexibility and Connection. We have a vibrant HQ in Atlanta and a tight-knit group in London. Fullstorians in those cities come to the office at least one day a week to build cross-functional relationships and stay connected. We also offer a flexible PTO policy and an annual company-wide closure, along with federal holidays.\n\n - Benefits. Take care of the whole you. Fullstory offers sponsored benefit packages for US-based Fullstorians, and supplemental coverage options for international Fullstorians.\n\n - Learning opportunities. We provide professional development opportunities through training programs and an annual learning subsidy for US and EMEA-based employees.\n\n - Productivity support. US and EMEA-based Fullstorians receive a monthly productivity stipend.\n\n - Team Collaboration. Connect with fellow Fullstorians through team off-sites and an annual full-company meet-up.\n\n - Paid parental leave. Fullstorians balance the needs of their growing families without the added stress of figuring out work and finances.\n\n - Bereavement leave, including miscarriage/pregnancy loss. Take the time to grieve and help your loved ones.\n\nFullstory is proud to be an equal-opportunity workplace dedicated to fostering an increasingly diverse community. We want candidates of all human varieties, backgrounds, and lifestyles. There’s no problem that can’t be made better by bringing together people with a broader set of perspectives. If our product, values, and community resonate with you, please apply– we'd love to hear from you!"},{"id":"174e935c-c70f-4c16-806a-adaac4a10a76","title":"Technical Product Marketing Manager","department":"Product Marketing","team":"Product Marketing","employmentType":"FullTime","location":"Atlanta","secondaryLocations":[],"publishedAt":"2026-09-11T14:57:32.118+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"GA","addressCountry":"USA","addressLocality":"Atlanta"}},"jobUrl":"https://jobs.ashbyhq.com/fullstory/174e935c-c70f-4c16-806a-adaac4a10a76","applyUrl":"https://jobs.ashbyhq.com/fullstory/174e935c-c70f-4c16-806a-adaac4a10a76/application","descriptionHtml":"This is a hybrid position requiring in-office attendance one day per week at our Atlanta
As our Technical Product Marketing Manager, Developer GTM, you will own making Fullstory a default tool for developers. Reporting to the VP of Product Marketing, you will become a leading outbound voice to developers, and you will help engineers achieve quick and lasting value via product-led growth.
You will do the things that product marketers normally do, including messaging and positioning, GTM strategy, launch planning, and enablement for key product features. You will do this via working closely with Product, Engineering, Sales, and Marketing teams to help developers understand the value of Fullstory’s platform.
In a typical day, you might:
Build and scale AI-native GTM workflows, using LLMs, Claude, and modern AI coding tools to drastically accelerate code sample generation, documentation, and technical content production.
Architect developer messaging and positioning, translating complex telemetry capabilities into clear, high-converting developer docs, SDK guides, and sample repositories.
Serve as our primary outbound technical voice, maintaining an active, credible presence across X, LinkedIn, GitHub, and developer events through code teardowns, utilities, and educational content.
Design and execute PLG growth experiments, optimizing developer onboarding from the moment they paste a snippet into their codebase to achieving high-value feature adoption.
Partner cross-functionally with Product, Engineering, Growth, and DevRel to analyze user behavioral data, remove friction from signup flows, and automate activation campaigns.
Champion AI productivity across marketing, establishing best practices for AI agents, prompt engineering, and automated GTM processes for the broader PMM team.
What we are looking for:
Proven track record marketing to developers or technical audiences, backed by a public history of technical content, active GitHub repos, or a strong dev-focused social presence.
AI-native workflow mastery, with hands-on experience using AI coding tools (Cursor, Copilot), LLM platforms, and automation tools
Demonstrated success driving PLG conversion loops, specifically optimizing self-serve onboarding, developer activation metrics, and Time-To-Value (TTV).
Technical storytelling expertise, with a portfolio of self-authored assets showing an ability to break down complex concepts.
The base salary for this position ranges between $150,000 - $165,000 USD. Base salary will vary based on relevant experience, job-related skills and qualifications. This role is also eligible for a discretionary bonus of up to 15% of base salary, contingent upon Fullstory meeting its performance targets.
#LI-Hybrid
#LI-SO1
Fullstory is a leading behavioral data platform transforming how businesses understand and improve their digital experiences. Our technology empowers companies to uncover insights, optimize customer and employee journeys, and deliver exceptional online interactions. It makes every customer experience smoother and more personalized and empowers the employees behind the scenes.
We’re building something special at Fullstory- and we’re looking for teammates who are curious, collaborative, and driven to make an impact. We’re especially excited about the potential of AI to enhance efficiency, spark creativity, and elevate our work. If that resonates, explore our Winning Ways to see the values that guide how we work and grow together.
How we support you:
Fullstorians are committed to building something better- from how we approach our product, to how we care for our customers and each other. Along these lines, we offer:
Flexibility and Connection. We have a vibrant HQ in Atlanta and a tight-knit group in London. Fullstorians in those cities come to the office at least one day a week to build cross-functional relationships and stay connected. We also offer a flexible PTO policy and an annual company-wide closure, along with federal holidays.
Benefits. Take care of the whole you. Fullstory offers sponsored benefit packages for US-based Fullstorians, and supplemental coverage options for international Fullstorians.
Learning opportunities. We provide professional development opportunities through training programs and an annual learning subsidy for US and EMEA-based employees.
Productivity support. US and EMEA-based Fullstorians receive a monthly productivity stipend.
Team Collaboration. Connect with fellow Fullstorians through team off-sites and an annual full-company meet-up.
Paid parental leave. Fullstorians balance the needs of their growing families without the added stress of figuring out work and finances.
Bereavement leave, including miscarriage/pregnancy loss. Take the time to grieve and help your loved ones.
Fullstory is proud to be an equal-opportunity workplace dedicated to fostering an increasingly diverse community. We want candidates of all human varieties, backgrounds, and lifestyles. There’s no problem that can’t be made better by bringing together people with a broader set of perspectives. If our product, values, and community resonate with you, please apply– we'd love to hear from you!
","descriptionPlain":"This is a hybrid position requiring in-office attendance one day per week at our Atlanta \n\nAs our Technical Product Marketing Manager, Developer GTM, you will own making Fullstory a default tool for developers. Reporting to the VP of Product Marketing, you will become a leading outbound voice to developers, and you will help engineers achieve quick and lasting value via product-led growth.\n\nYou will do the things that product marketers normally do, including messaging and positioning, GTM strategy, launch planning, and enablement for key product features. You will do this via working closely with Product, Engineering, Sales, and Marketing teams to help developers understand the value of Fullstory’s platform.\n\nIn a typical day, you might:\n\n - Build and scale AI-native GTM workflows, using LLMs, Claude, and modern AI coding tools to drastically accelerate code sample generation, documentation, and technical content production.\n\n - Architect developer messaging and positioning, translating complex telemetry capabilities into clear, high-converting developer docs, SDK guides, and sample repositories.\n\n - Serve as our primary outbound technical voice, maintaining an active, credible presence across X, LinkedIn, GitHub, and developer events through code teardowns, utilities, and educational content.\n\n - Design and execute PLG growth experiments, optimizing developer onboarding from the moment they paste a snippet into their codebase to achieving high-value feature adoption.\n\n - Partner cross-functionally with Product, Engineering, Growth, and DevRel to analyze user behavioral data, remove friction from signup flows, and automate activation campaigns.\n\n - Champion AI productivity across marketing, establishing best practices for AI agents, prompt engineering, and automated GTM processes for the broader PMM team.\n\nWhat we are looking for:\n\n - Proven track record marketing to developers or technical audiences, backed by a public history of technical content, active GitHub repos, or a strong dev-focused social presence.\n\n - AI-native workflow mastery, with hands-on experience using AI coding tools (Cursor, Copilot), LLM platforms, and automation tools\n\n - Demonstrated success driving PLG conversion loops, specifically optimizing self-serve onboarding, developer activation metrics, and Time-To-Value (TTV).\n\n - Technical storytelling expertise, with a portfolio of self-authored assets showing an ability to break down complex concepts.\n\nThe base salary for this position ranges between $150,000 - $165,000 USD. Base salary will vary based on relevant experience, job-related skills and qualifications. This role is also eligible for a discretionary bonus of up to 15% of base salary, contingent upon Fullstory meeting its performance targets.\n\n#LI-Hybrid \n\n#LI-SO1\n\n\n\n\nABOUT FULLSTORY\n\nFullstory is a leading behavioral data platform transforming how businesses understand and improve their digital experiences. Our technology empowers companies to uncover insights, optimize customer and employee journeys, and deliver exceptional online interactions. It makes every customer experience smoother and more personalized and empowers the employees behind the scenes.\n\nWe’re building something special at Fullstory- and we’re looking for teammates who are curious, collaborative, and driven to make an impact. We’re especially excited about the potential of AI to enhance efficiency, spark creativity, and elevate our work. If that resonates, explore our Winning Ways https://www.fullstory.com/about-us/ to see the values that guide how we work and grow together.\n\nHow we support you:\n\nFullstorians are committed to building something better- from how we approach our product, to how we care for our customers and each other. Along these lines, we offer:\n\n - Flexibility and Connection. We have a vibrant HQ in Atlanta and a tight-knit group in London. Fullstorians in those cities come to the office at least one day a week to build cross-functional relationships and stay connected. We also offer a flexible PTO policy and an annual company-wide closure, along with federal holidays.\n\n - Benefits. Take care of the whole you. Fullstory offers sponsored benefit packages for US-based Fullstorians, and supplemental coverage options for international Fullstorians.\n\n - Learning opportunities. We provide professional development opportunities through training programs and an annual learning subsidy for US and EMEA-based employees.\n\n - Productivity support. US and EMEA-based Fullstorians receive a monthly productivity stipend.\n\n - Team Collaboration. Connect with fellow Fullstorians through team off-sites and an annual full-company meet-up.\n\n - Paid parental leave. Fullstorians balance the needs of their growing families without the added stress of figuring out work and finances.\n\n - Bereavement leave, including miscarriage/pregnancy loss. Take the time to grieve and help your loved ones.\n\nFullstory is proud to be an equal-opportunity workplace dedicated to fostering an increasingly diverse community. We want candidates of all human varieties, backgrounds, and lifestyles. There’s no problem that can’t be made better by bringing together people with a broader set of perspectives. If our product, values, and community resonate with you, please apply– we'd love to hear from you!"},{"id":"ca7f7a5c-434e-46e2-89bd-af2f1c0aa85f","title":"Account Executive, Strategic","department":"Account Executives","team":"Strategic Accounts","employmentType":"FullTime","location":"Atlanta","secondaryLocations":[],"publishedAt":"2026-09-17T21:44:43.120+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"GA","addressCountry":"USA","addressLocality":"Atlanta"}},"jobUrl":"https://jobs.ashbyhq.com/fullstory/ca7f7a5c-434e-46e2-89bd-af2f1c0aa85f","applyUrl":"https://jobs.ashbyhq.com/fullstory/ca7f7a5c-434e-46e2-89bd-af2f1c0aa85f/application","descriptionHtml":"This is a hybrid position requiring in-office attendance one day per week at our Atlanta office. Candidates must reside within a commutable distance to be considered.
Fullstory's behavioral data is no longer just powering dashboards and session replay. It's becoming core infrastructure for how our customers build and debug AI-driven products. We're hiring a Strategic Account Executive who can sell both stories: the enterprise analytics value Fullstory has always delivered, and the more technical conversation about how that same data helps engineering, product, and ML teams understand what their AI is actually doing in production.
This is a complex, full-cycle Strategic Enterprise sales role that requires speaking credibly to both business and highly technical buyers.
In a typical day, you might:
Own an Enterprise/Strategic territory, responsible for business development, client engagement, and generating both new customer contracts and expansion revenue within existing accounts.
Build and execute long-term account plans for acquiring and growing accounts, grounded in a thorough understanding of the Enterprise sales cycle.
Actively prospect new business through cold calling, cold emailing, LinkedIn outreach, and your own network.
Engage credibly with both business and technical stakeholders, including engineering, product, data, and ML teams, articulating how Fullstory's behavioral data supports their goals, from customer experience to AI development.
Partner with Solutions Engineering, Professional Services, and Customer Solutions Engineering to run value-based, technical evaluations and demonstrations.
Manage pipeline accurately using our sales tools, with strong forecasting and deal-stage discipline.
Here’s what we’re looking for:
1+ years of full cycle SaaS sales experience selling to Enterprise stakeholders in Product, Engineering, Data, or AI/ML organizations.
Track record of quota attainment, including both net-new and expansion revenue, at an annual quota of $1M+ (or demonstrated equivalent for candidates transitioning from a technical role).
Experience building multiple relationships across both business and technical stakeholders within complex Enterprise accounts.
Comfort running or supporting value-based technical demonstrations and evaluations, with working knowledge of (or demonstrated ability to quickly ramp on) observability, LLMOps, or AI/ML concepts.
Proven ability to both source and qualify net-new business and drive expansion within current accounts.
The base salary for this position ranges from $145,000 to $165,000 USD, and is part of an OTE (on-target earnings) range of $290,000 to $330,000 USD. Total compensation will vary depending on relevant experience, qualifications, and market conditions.
#LI-Hybrid
#LI-SO1
Fullstory is a leading behavioral data platform transforming how businesses understand and improve their digital experiences. Our technology empowers companies to uncover insights, optimize customer and employee journeys, and deliver exceptional online interactions. It makes every customer experience smoother and more personalized and empowers the employees behind the scenes.
We’re building something special at Fullstory- and we’re looking for teammates who are curious, collaborative, and driven to make an impact. We’re especially excited about the potential of AI to enhance efficiency, spark creativity, and elevate our work. If that resonates, explore our Winning Ways to see the values that guide how we work and grow together.
How we support you:
Fullstorians are committed to building something better- from how we approach our product, to how we care for our customers and each other. Along these lines, we offer:
Flexibility and Connection. We have a vibrant HQ in Atlanta and a tight-knit group in London. Fullstorians in those cities come to the office at least one day a week to build cross-functional relationships and stay connected. We also offer a flexible PTO policy and an annual company-wide closure, along with federal holidays.
Benefits. Take care of the whole you. Fullstory offers sponsored benefit packages for US-based Fullstorians, and supplemental coverage options for international Fullstorians.
Learning opportunities. We provide professional development opportunities through training programs and an annual learning subsidy for US and EMEA-based employees.
Productivity support. US and EMEA-based Fullstorians receive a monthly productivity stipend.
Team Collaboration. Connect with fellow Fullstorians through team off-sites and an annual full-company meet-up.
Paid parental leave. Fullstorians balance the needs of their growing families without the added stress of figuring out work and finances.
Bereavement leave, including miscarriage/pregnancy loss. Take the time to grieve and help your loved ones.
Fullstory is proud to be an equal-opportunity workplace dedicated to fostering an increasingly diverse community. We want candidates of all human varieties, backgrounds, and lifestyles. There’s no problem that can’t be made better by bringing together people with a broader set of perspectives. If our product, values, and community resonate with you, please apply– we'd love to hear from you!
","descriptionPlain":"This is a hybrid position requiring in-office attendance one day per week at our Atlanta office. Candidates must reside within a commutable distance to be considered.\n\nFullstory's behavioral data is no longer just powering dashboards and session replay. It's becoming core infrastructure for how our customers build and debug AI-driven products. We're hiring a Strategic Account Executive who can sell both stories: the enterprise analytics value Fullstory has always delivered, and the more technical conversation about how that same data helps engineering, product, and ML teams understand what their AI is actually doing in production.\n\nThis is a complex, full-cycle Strategic Enterprise sales role that requires speaking credibly to both business and highly technical buyers.\n\nIn a typical day, you might:\n\n - Own an Enterprise/Strategic territory, responsible for business development, client engagement, and generating both new customer contracts and expansion revenue within existing accounts.\n\n - Build and execute long-term account plans for acquiring and growing accounts, grounded in a thorough understanding of the Enterprise sales cycle.\n\n - Actively prospect new business through cold calling, cold emailing, LinkedIn outreach, and your own network.\n\n - Engage credibly with both business and technical stakeholders, including engineering, product, data, and ML teams, articulating how Fullstory's behavioral data supports their goals, from customer experience to AI development.\n\n - Partner with Solutions Engineering, Professional Services, and Customer Solutions Engineering to run value-based, technical evaluations and demonstrations.\n\n - Manage pipeline accurately using our sales tools, with strong forecasting and deal-stage discipline.\n\nHere’s what we’re looking for:\n\n - 1+ years of full cycle SaaS sales experience selling to Enterprise stakeholders in Product, Engineering, Data, or AI/ML organizations.\n\n - Track record of quota attainment, including both net-new and expansion revenue, at an annual quota of $1M+ (or demonstrated equivalent for candidates transitioning from a technical role).\n\n - Experience building multiple relationships across both business and technical stakeholders within complex Enterprise accounts.\n\n - Comfort running or supporting value-based technical demonstrations and evaluations, with working knowledge of (or demonstrated ability to quickly ramp on) observability, LLMOps, or AI/ML concepts.\n\n - Proven ability to both source and qualify net-new business and drive expansion within current accounts.\n\nThe base salary for this position ranges from $145,000 to $165,000 USD, and is part of an OTE (on-target earnings) range of $290,000 to $330,000 USD. Total compensation will vary depending on relevant experience, qualifications, and market conditions.\n\n#LI-Hybrid \n\n#LI-SO1\n\n\nABOUT FULLSTORY\n\nFullstory is a leading behavioral data platform transforming how businesses understand and improve their digital experiences. Our technology empowers companies to uncover insights, optimize customer and employee journeys, and deliver exceptional online interactions. It makes every customer experience smoother and more personalized and empowers the employees behind the scenes.\n\nWe’re building something special at Fullstory- and we’re looking for teammates who are curious, collaborative, and driven to make an impact. We’re especially excited about the potential of AI to enhance efficiency, spark creativity, and elevate our work. If that resonates, explore our Winning Ways https://www.fullstory.com/about-us/ to see the values that guide how we work and grow together.\n\nHow we support you:\n\nFullstorians are committed to building something better- from how we approach our product, to how we care for our customers and each other. Along these lines, we offer:\n\n - Flexibility and Connection. We have a vibrant HQ in Atlanta and a tight-knit group in London. Fullstorians in those cities come to the office at least one day a week to build cross-functional relationships and stay connected. We also offer a flexible PTO policy and an annual company-wide closure, along with federal holidays.\n\n - Benefits. Take care of the whole you. Fullstory offers sponsored benefit packages for US-based Fullstorians, and supplemental coverage options for international Fullstorians.\n\n - Learning opportunities. We provide professional development opportunities through training programs and an annual learning subsidy for US and EMEA-based employees.\n\n - Productivity support. US and EMEA-based Fullstorians receive a monthly productivity stipend.\n\n - Team Collaboration. Connect with fellow Fullstorians through team off-sites and an annual full-company meet-up.\n\n - Paid parental leave. Fullstorians balance the needs of their growing families without the added stress of figuring out work and finances.\n\n - Bereavement leave, including miscarriage/pregnancy loss. Take the time to grieve and help your loved ones.\n\nFullstory is proud to be an equal-opportunity workplace dedicated to fostering an increasingly diverse community. We want candidates of all human varieties, backgrounds, and lifestyles. There’s no problem that can’t be made better by bringing together people with a broader set of perspectives. If our product, values, and community resonate with you, please apply– we'd love to hear from you!"},{"id":"9085db0e-2fb8-48b0-a01f-ad2aabe40b6c","title":"Sales Development Representative ","department":"Sales Development","team":"Sales Development","employmentType":"FullTime","location":"Atlanta","secondaryLocations":[],"publishedAt":"2026-10-01T02:11:04.538+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"GA","addressCountry":"USA","addressLocality":"Atlanta"}},"jobUrl":"https://jobs.ashbyhq.com/fullstory/9085db0e-2fb8-48b0-a01f-ad2aabe40b6c","applyUrl":"https://jobs.ashbyhq.com/fullstory/9085db0e-2fb8-48b0-a01f-ad2aabe40b6c/application","descriptionHtml":"This is a hybrid position requiring in-office attendance 2-3 days per week at our Atlanta office. Candidates must reside within a commutable distance to be considered.
As a Sales Development Representative, you'll report to our SDR Manager and build a qualified pipeline for our Enterprise and Strategic sales teams. Most of your day is outbound: researching accounts, picking up the phone, and opening conversations with product leaders who haven't met Fullstory yet. AI is part of how you'll work every day, taking the busywork out of research so more of your time goes to real conversations.
In a typical day, you might:
Book six qualified opportunities a month, mostly through outbound. Inbound leads help, but they won't get you to quota on their own.
Prospect into a shared pool of enterprise and strategic accounts
Cold call the buyers we win with most, and think on your feet when they push back.
Research accounts and prospects in Salesforce, ZoomInfo, Sales Navigator, and pull them into Outreach, so every call opens with a reason the person on the other end should care.
Use AI tools to research accounts, prep calls, and cut repetitive steps from your day, so you ramp faster and spend more time selling.
Spend your in-office day in Atlanta alongside our sales leaders, getting close to the work.
Here’s what we’re looking for:
You've sold something where the results were yours: door-to-door, phone sales, retail, events, or an SDR internship.
You've done high-volume cold outreach, by phone or in person, to people who weren't expecting you.
You've worked against a number, like dials, sales, or a quota, and can show how you tracked against it.
You've worked somewhere that changed fast, like new targets, processes, or team structure, and adapted without waiting for direction.
You've used an AI tool like Claude to build something or cut real time out of a workflow.
The impact you will have in 6 months:
You're consistently hitting target by booking qualified meetings each month, mostly from outbound you sourced, and running your own week without daily direction.
AI is a natural part of how you work, and you're always looking for new ways it can help you prospect smarter.
The impact you will have in 12 months:
You're someone other reps learn from: sharing messaging that works, leading a call review, or helping other reps streamline their workflows.
You've opened doors at tough accounts through months of persistent outbound, building a track record of beating your number.
The base salary for this position ranges from $50,000 - $55,000 USD. Including the base salary, this role has an OTE (on-target earnings) of $76,923 - $84,615 USD. Total compensation will vary based on relevant experience, qualifications, and market conditions.
#LI-Hybrid #LI-BS1
Fullstory is a leading behavioral data platform transforming how businesses understand and improve their digital experiences. Our technology empowers companies to uncover insights, optimize customer and employee journeys, and deliver exceptional online interactions. It makes every customer experience smoother and more personalized and empowers the employees behind the scenes.
We’re building something special at Fullstory- and we’re looking for teammates who are curious, collaborative, and driven to make an impact. We’re especially excited about the potential of AI to enhance efficiency, spark creativity, and elevate our work. If that resonates, explore our Winning Ways to see the values that guide how we work and grow together.
How we support you:
Fullstorians are committed to building something better- from how we approach our product, to how we care for our customers and each other. Along these lines, we offer:
Flexibility and Connection. We have a vibrant HQ in Atlanta and a tight-knit group in London. Fullstorians in those cities come to the office at least one day a week to build cross-functional relationships and stay connected. We also offer a flexible PTO policy and an annual company-wide closure, along with federal holidays.
Benefits. Take care of the whole you. Fullstory offers sponsored benefit packages for US-based Fullstorians, and supplemental coverage options for international Fullstorians.
Learning opportunities. We provide professional development opportunities through training programs and an annual learning subsidy for US and EMEA-based employees.
Productivity support. US and EMEA-based Fullstorians receive a monthly productivity stipend.
Team Collaboration. Connect with fellow Fullstorians through team off-sites and an annual full-company meet-up.
Paid parental leave. Fullstorians balance the needs of their growing families without the added stress of figuring out work and finances.
Bereavement leave, including miscarriage/pregnancy loss. Take the time to grieve and help your loved ones.
Fullstory is proud to be an equal-opportunity workplace dedicated to fostering an increasingly diverse community. We want candidates of all human varieties, backgrounds, and lifestyles. There’s no problem that can’t be made better by bringing together people with a broader set of perspectives. If our product, values, and community resonate with you, please apply– we'd love to hear from you!
","descriptionPlain":"This is a hybrid position requiring in-office attendance 2-3 days per week at our Atlanta office. Candidates must reside within a commutable distance to be considered.\n\nAs a Sales Development Representative, you'll report to our SDR Manager and build a qualified pipeline for our Enterprise and Strategic sales teams. Most of your day is outbound: researching accounts, picking up the phone, and opening conversations with product leaders who haven't met Fullstory yet. AI is part of how you'll work every day, taking the busywork out of research so more of your time goes to real conversations.\n\n\n\nIn a typical day, you might:\n\n - Book six qualified opportunities a month, mostly through outbound. Inbound leads help, but they won't get you to quota on their own.\n\n - Prospect into a shared pool of enterprise and strategic accounts\n\n - Cold call the buyers we win with most, and think on your feet when they push back.\n\n - Research accounts and prospects in Salesforce, ZoomInfo, Sales Navigator, and pull them into Outreach, so every call opens with a reason the person on the other end should care.\n\n - Use AI tools to research accounts, prep calls, and cut repetitive steps from your day, so you ramp faster and spend more time selling.\n\n - Spend your in-office day in Atlanta alongside our sales leaders, getting close to the work.\n\n\n\nHere’s what we’re looking for:\n\n - You've sold something where the results were yours: door-to-door, phone sales, retail, events, or an SDR internship.\n\n - You've done high-volume cold outreach, by phone or in person, to people who weren't expecting you.\n\n - You've worked against a number, like dials, sales, or a quota, and can show how you tracked against it.\n\n - You've worked somewhere that changed fast, like new targets, processes, or team structure, and adapted without waiting for direction.\n\n - You've used an AI tool like Claude to build something or cut real time out of a workflow.\n \n \n\nThe impact you will have in 6 months:\n\n - You're consistently hitting target by booking qualified meetings each month, mostly from outbound you sourced, and running your own week without daily direction.\n\n - AI is a natural part of how you work, and you're always looking for new ways it can help you prospect smarter.\n \n \n\nThe impact you will have in 12 months:\n\n - You're someone other reps learn from: sharing messaging that works, leading a call review, or helping other reps streamline their workflows.\n\n - You've opened doors at tough accounts through months of persistent outbound, building a track record of beating your number.\n\n\n\nThe base salary for this position ranges from $50,000 - $55,000 USD. Including the base salary, this role has an OTE (on-target earnings) of $76,923 - $84,615 USD. Total compensation will vary based on relevant experience, qualifications, and market conditions.\n\n\n\n#LI-Hybrid #LI-BS1\n\n\nABOUT FULLSTORY\n\nFullstory is a leading behavioral data platform transforming how businesses understand and improve their digital experiences. Our technology empowers companies to uncover insights, optimize customer and employee journeys, and deliver exceptional online interactions. It makes every customer experience smoother and more personalized and empowers the employees behind the scenes.\n\nWe’re building something special at Fullstory- and we’re looking for teammates who are curious, collaborative, and driven to make an impact. We’re especially excited about the potential of AI to enhance efficiency, spark creativity, and elevate our work. If that resonates, explore our Winning Ways https://www.fullstory.com/about-us/ to see the values that guide how we work and grow together.\n\nHow we support you:\n\nFullstorians are committed to building something better- from how we approach our product, to how we care for our customers and each other. Along these lines, we offer:\n\n - Flexibility and Connection. We have a vibrant HQ in Atlanta and a tight-knit group in London. Fullstorians in those cities come to the office at least one day a week to build cross-functional relationships and stay connected. We also offer a flexible PTO policy and an annual company-wide closure, along with federal holidays.\n\n - Benefits. Take care of the whole you. Fullstory offers sponsored benefit packages for US-based Fullstorians, and supplemental coverage options for international Fullstorians.\n\n - Learning opportunities. We provide professional development opportunities through training programs and an annual learning subsidy for US and EMEA-based employees.\n\n - Productivity support. US and EMEA-based Fullstorians receive a monthly productivity stipend.\n\n - Team Collaboration. Connect with fellow Fullstorians through team off-sites and an annual full-company meet-up.\n\n - Paid parental leave. Fullstorians balance the needs of their growing families without the added stress of figuring out work and finances.\n\n - Bereavement leave, including miscarriage/pregnancy loss. Take the time to grieve and help your loved ones.\n\nFullstory is proud to be an equal-opportunity workplace dedicated to fostering an increasingly diverse community. We want candidates of all human varieties, backgrounds, and lifestyles. There’s no problem that can’t be made better by bringing together people with a broader set of perspectives. If our product, values, and community resonate with you, please apply– we'd love to hear from you!"},{"id":"9ee14a03-8d4a-4fd8-be73-b491f33b6ea3","title":"Account Executive, Growth","department":"Account Executives","team":"Growth","employmentType":"FullTime","location":"Atlanta","secondaryLocations":[],"publishedAt":"2026-10-06T22:03:09.495+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"GA","addressCountry":"USA","addressLocality":"Atlanta"}},"jobUrl":"https://jobs.ashbyhq.com/fullstory/9ee14a03-8d4a-4fd8-be73-b491f33b6ea3","applyUrl":"https://jobs.ashbyhq.com/fullstory/9ee14a03-8d4a-4fd8-be73-b491f33b6ea3/application","descriptionHtml":"This is a hybrid position requiring in-office attendance 1 day per week at our Atlanta office. Candidates must reside within a commutable distance to be considered.
As our Account Executive, Growth, you'll report to the Regional Vice President, Growth and win new customers among companies with up to $25 million in annual revenue. Day to day, you'll prospect, run discovery and demos, and close deals, while renewing and growing a book of existing customers. To excel, you'll bring self-starter energy, natural curiosity, and the confidence to lead a customer call. You'll help teams see how their users actually experience their digital products, and you'll use AI to spend less time on research and more time with buyers.
Own a book of around 150 accounts, splitting your time roughly evenly between winning new business and renewing and growing existing customers.
Generate your own pipeline through cold outreach to net-new prospects and within your existing customer book.
Work a pipeline of inbound leads, qualifying quickly so your time goes to buyers with a real need.
Run deals from first call through demo and close, averaging around $20K over a typical four- to six-week sales cycle.
Use AI tools to research accounts, prep for discovery, and draft outreach, so more of your day goes to live conversations with buyers.
You've closed deals in a quota-carrying role, not only booked meetings for someone else to close.
Proven track record of self-generating pipeline through outbound prospecting that you can walk us through in detail.
Experience running your own discovery calls and demos, uncovering a buyer's business needs before pitching a solution.
Experience managing your own pipeline day to day with little instruction, from first touch to close.
You've used AI tools in a past role to research accounts, prep for calls, or draft outreach.
The base salary for this position ranges from $55,000 - $65,000 USD. Including the base salary, this role has an OTE (on-target earnings) of $110,000 - $130,000 USD. Total compensation will vary based on relevant experience, qualifications, and market conditions.
#LI-Hybrid
#LI-BS1
Fullstory is a leading behavioral data platform transforming how businesses understand and improve their digital experiences. Our technology empowers companies to uncover insights, optimize customer and employee journeys, and deliver exceptional online interactions. It makes every customer experience smoother and more personalized and empowers the employees behind the scenes.
We’re building something special at Fullstory- and we’re looking for teammates who are curious, collaborative, and driven to make an impact. We’re especially excited about the potential of AI to enhance efficiency, spark creativity, and elevate our work. If that resonates, explore our Winning Ways to see the values that guide how we work and grow together.
How we support you:
Fullstorians are committed to building something better- from how we approach our product, to how we care for our customers and each other. Along these lines, we offer:
Flexibility and Connection. We have a vibrant HQ in Atlanta and a tight-knit group in London. Fullstorians in those cities come to the office at least one day a week to build cross-functional relationships and stay connected. We also offer a flexible PTO policy and an annual company-wide closure, along with federal holidays.
Benefits. Take care of the whole you. Fullstory offers sponsored benefit packages for US-based Fullstorians, and supplemental coverage options for international Fullstorians.
Learning opportunities. We provide professional development opportunities through training programs and an annual learning subsidy for US and EMEA-based employees.
Productivity support. US and EMEA-based Fullstorians receive a monthly productivity stipend.
Team Collaboration. Connect with fellow Fullstorians through team off-sites and an annual full-company meet-up.
Paid parental leave. Fullstorians balance the needs of their growing families without the added stress of figuring out work and finances.
Bereavement leave, including miscarriage/pregnancy loss. Take the time to grieve and help your loved ones.
Fullstory is proud to be an equal-opportunity workplace dedicated to fostering an increasingly diverse community. We want candidates of all human varieties, backgrounds, and lifestyles. There’s no problem that can’t be made better by bringing together people with a broader set of perspectives. If our product, values, and community resonate with you, please apply– we'd love to hear from you!
","descriptionPlain":"This is a hybrid position requiring in-office attendance 1 day per week at our Atlanta office. Candidates must reside within a commutable distance to be considered.\n\nAs our Account Executive, Growth, you'll report to the Regional Vice President, Growth and win new customers among companies with up to $25 million in annual revenue. Day to day, you'll prospect, run discovery and demos, and close deals, while renewing and growing a book of existing customers. To excel, you'll bring self-starter energy, natural curiosity, and the confidence to lead a customer call. You'll help teams see how their users actually experience their digital products, and you'll use AI to spend less time on research and more time with buyers.\n\n\n\n\nIN A TYPICAL DAY, YOU MIGHT:\n\n - Own a book of around 150 accounts, splitting your time roughly evenly between winning new business and renewing and growing existing customers.\n\n - Generate your own pipeline through cold outreach to net-new prospects and within your existing customer book.\n\n - Work a pipeline of inbound leads, qualifying quickly so your time goes to buyers with a real need.\n\n - Run deals from first call through demo and close, averaging around $20K over a typical four- to six-week sales cycle.\n\n - Use AI tools to research accounts, prep for discovery, and draft outreach, so more of your day goes to live conversations with buyers.\n\n\n\n\nHERE'S WHAT WE'RE LOOKING FOR:\n\n - You've closed deals in a quota-carrying role, not only booked meetings for someone else to close.\n\n - Proven track record of self-generating pipeline through outbound prospecting that you can walk us through in detail.\n\n - Experience running your own discovery calls and demos, uncovering a buyer's business needs before pitching a solution.\n\n - Experience managing your own pipeline day to day with little instruction, from first touch to close.\n\n - You've used AI tools in a past role to research accounts, prep for calls, or draft outreach.\n \n \n\nThe base salary for this position ranges from $55,000 - $65,000 USD. Including the base salary, this role has an OTE (on-target earnings) of $110,000 - $130,000 USD. Total compensation will vary based on relevant experience, qualifications, and market conditions.\n\n\n\n#LI-Hybrid\n\n#LI-BS1\n\n\nABOUT FULLSTORY\n\nFullstory is a leading behavioral data platform transforming how businesses understand and improve their digital experiences. Our technology empowers companies to uncover insights, optimize customer and employee journeys, and deliver exceptional online interactions. It makes every customer experience smoother and more personalized and empowers the employees behind the scenes.\n\nWe’re building something special at Fullstory- and we’re looking for teammates who are curious, collaborative, and driven to make an impact. We’re especially excited about the potential of AI to enhance efficiency, spark creativity, and elevate our work. If that resonates, explore our Winning Ways https://www.fullstory.com/about-us/ to see the values that guide how we work and grow together.\n\nHow we support you:\n\nFullstorians are committed to building something better- from how we approach our product, to how we care for our customers and each other. Along these lines, we offer:\n\n - Flexibility and Connection. We have a vibrant HQ in Atlanta and a tight-knit group in London. Fullstorians in those cities come to the office at least one day a week to build cross-functional relationships and stay connected. We also offer a flexible PTO policy and an annual company-wide closure, along with federal holidays.\n\n - Benefits. Take care of the whole you. Fullstory offers sponsored benefit packages for US-based Fullstorians, and supplemental coverage options for international Fullstorians.\n\n - Learning opportunities. We provide professional development opportunities through training programs and an annual learning subsidy for US and EMEA-based employees.\n\n - Productivity support. US and EMEA-based Fullstorians receive a monthly productivity stipend.\n\n - Team Collaboration. Connect with fellow Fullstorians through team off-sites and an annual full-company meet-up.\n\n - Paid parental leave. Fullstorians balance the needs of their growing families without the added stress of figuring out work and finances.\n\n - Bereavement leave, including miscarriage/pregnancy loss. Take the time to grieve and help your loved ones.\n\nFullstory is proud to be an equal-opportunity workplace dedicated to fostering an increasingly diverse community. We want candidates of all human varieties, backgrounds, and lifestyles. There’s no problem that can’t be made better by bringing together people with a broader set of perspectives. If our product, values, and community resonate with you, please apply– we'd love to hear from you!"},{"id":"8f97969c-f408-406e-bf53-94fd9ae1225c","title":"Commercial Counsel ","department":"Legal","team":"Legal","employmentType":"FullTime","location":"Atlanta","secondaryLocations":[],"publishedAt":"2026-10-13T22:17:46.796+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"GA","addressCountry":"USA","addressLocality":"Atlanta"}},"jobUrl":"https://jobs.ashbyhq.com/fullstory/8f97969c-f408-406e-bf53-94fd9ae1225c","applyUrl":"https://jobs.ashbyhq.com/fullstory/8f97969c-f408-406e-bf53-94fd9ae1225c/application","descriptionHtml":"This is a hybrid position requiring in-office attendance one day per week at our Atlanta office. Candidates must reside within a commutable distance to be considered.
Fullstory is seeking a Commercial Counsel to join our growing legal team. You will report to our General Counsel and lead the negotiation and drafting of a variety of commercial agreements while partnering with business teams across Fullstory. Every day, you will negotiate complex agreements, manage our commercial negotiations, oversee the work of our outside counsel, and support teams including Sales, Product, Eng, and Marketing. You'll also be expected to leave the legal function meaningfully more automated than you found it.
To excel in this job, you must be a strong business partner and an independent thinker with excellent communication, negotiation, and analytical skills and you must be able to tell the difference between work AI should do and work that requires your judgment and your bar license. That discernment is the job.
In a typical day, you might:
Use AI to accelerate first-pass review, redline comparison, issue spotting, and research then apply the legal judgment that makes the output trustworthy. You own every word that goes out under your name.
Lead the negotiation and drafting of Master Services Agreements, Data Processing Agreements, order forms, NDAs, and vendor contracts, owning these end-to-end, with the GC as a sounding board on the hardest calls.
Build AI into how legal actually operates: playbooks a model can apply, clause libraries, automated intake, self-serve workflows that let the business move without waiting on us.
Partner closely with cross-functional teams like Sales on customer deals, Procurement on vendor contracts, Operations on process and systems.
Advise on the legal questions our own AI development raises: model terms, training data, customer AI commitments, and emerging AI regulation.
Track and ensure compliance with applicable global laws and regulations.
Here's what we're looking for:
3+ years at a law firm and/or in-house negotiating terms and conditions, technology agreements, data processing agreements, or similar at a cloud or software company.
A J.D. from an accredited law school and active membership in good standing with at least one state bar.
Experience with SaaS systems such as CLM and CRM technology, and a track record of getting leverage out of them.
Ability to distill complex legal concepts into simple, actionable recommendations for every level of the organization.
Comfort with AI-specific legal issues like data protection, IP and training data, vendor model terms, and the emerging global regulatory landscape or clear evidence you can get there fast.
The base salary for this position ranges between $165,000 - $190,000 USD. Base salary will vary based on relevant experience, job-related skills and qualifications. This role is also eligible for a discretionary bonus of up to 15% of base salary, contingent upon Fullstory meeting its performance targets.
#LI-Hybrid
#LI-SO1
Fullstory is a leading behavioral data platform transforming how businesses understand and improve their digital experiences. Our technology empowers companies to uncover insights, optimize customer and employee journeys, and deliver exceptional online interactions. It makes every customer experience smoother and more personalized and empowers the employees behind the scenes.
We’re building something special at Fullstory- and we’re looking for teammates who are curious, collaborative, and driven to make an impact. We’re especially excited about the potential of AI to enhance efficiency, spark creativity, and elevate our work. If that resonates, explore our Winning Ways to see the values that guide how we work and grow together.
How we support you:
Fullstorians are committed to building something better- from how we approach our product, to how we care for our customers and each other. Along these lines, we offer:
Flexibility and Connection. We have a vibrant HQ in Atlanta and a tight-knit group in London. Fullstorians in those cities come to the office at least one day a week to build cross-functional relationships and stay connected. We also offer a flexible PTO policy and an annual company-wide closure, along with federal holidays.
Benefits. Take care of the whole you. Fullstory offers sponsored benefit packages for US-based Fullstorians, and supplemental coverage options for international Fullstorians.
Learning opportunities. We provide professional development opportunities through training programs and an annual learning subsidy for US and EMEA-based employees.
Productivity support. US and EMEA-based Fullstorians receive a monthly productivity stipend.
Team Collaboration. Connect with fellow Fullstorians through team off-sites and an annual full-company meet-up.
Paid parental leave. Fullstorians balance the needs of their growing families without the added stress of figuring out work and finances.
Bereavement leave, including miscarriage/pregnancy loss. Take the time to grieve and help your loved ones.
Fullstory is proud to be an equal-opportunity workplace dedicated to fostering an increasingly diverse community. We want candidates of all human varieties, backgrounds, and lifestyles. There’s no problem that can’t be made better by bringing together people with a broader set of perspectives. If our product, values, and community resonate with you, please apply– we'd love to hear from you!
","descriptionPlain":"This is a hybrid position requiring in-office attendance one day per week at our Atlanta office. Candidates must reside within a commutable distance to be considered.\n\nFullstory is seeking a Commercial Counsel to join our growing legal team. You will report to our General Counsel and lead the negotiation and drafting of a variety of commercial agreements while partnering with business teams across Fullstory. Every day, you will negotiate complex agreements, manage our commercial negotiations, oversee the work of our outside counsel, and support teams including Sales, Product, Eng, and Marketing. You'll also be expected to leave the legal function meaningfully more automated than you found it.\n\nTo excel in this job, you must be a strong business partner and an independent thinker with excellent communication, negotiation, and analytical skills and you must be able to tell the difference between work AI should do and work that requires your judgment and your bar license. That discernment is the job.\n\nIn a typical day, you might:\n\n - Use AI to accelerate first-pass review, redline comparison, issue spotting, and research then apply the legal judgment that makes the output trustworthy. You own every word that goes out under your name.\n\n - Lead the negotiation and drafting of Master Services Agreements, Data Processing Agreements, order forms, NDAs, and vendor contracts, owning these end-to-end, with the GC as a sounding board on the hardest calls.\n\n - Build AI into how legal actually operates: playbooks a model can apply, clause libraries, automated intake, self-serve workflows that let the business move without waiting on us.\n\n - Partner closely with cross-functional teams like Sales on customer deals, Procurement on vendor contracts, Operations on process and systems.\n\n - Advise on the legal questions our own AI development raises: model terms, training data, customer AI commitments, and emerging AI regulation.\n\n - Track and ensure compliance with applicable global laws and regulations.\n\nHere's what we're looking for:\n\n - 3+ years at a law firm and/or in-house negotiating terms and conditions, technology agreements, data processing agreements, or similar at a cloud or software company.\n\n - A J.D. from an accredited law school and active membership in good standing with at least one state bar.\n\n - Experience with SaaS systems such as CLM and CRM technology, and a track record of getting leverage out of them.\n\n - Ability to distill complex legal concepts into simple, actionable recommendations for every level of the organization.\n\n - Comfort with AI-specific legal issues like data protection, IP and training data, vendor model terms, and the emerging global regulatory landscape or clear evidence you can get there fast.\n\nThe base salary for this position ranges between $165,000 - $190,000 USD. Base salary will vary based on relevant experience, job-related skills and qualifications. This role is also eligible for a discretionary bonus of up to 15% of base salary, contingent upon Fullstory meeting its performance targets.\n\n\n\n#LI-Hybrid \n\n#LI-SO1\n\n\n\n\nABOUT FULLSTORY\n\nFullstory is a leading behavioral data platform transforming how businesses understand and improve their digital experiences. Our technology empowers companies to uncover insights, optimize customer and employee journeys, and deliver exceptional online interactions. It makes every customer experience smoother and more personalized and empowers the employees behind the scenes.\n\nWe’re building something special at Fullstory- and we’re looking for teammates who are curious, collaborative, and driven to make an impact. We’re especially excited about the potential of AI to enhance efficiency, spark creativity, and elevate our work. If that resonates, explore our Winning Ways https://www.fullstory.com/about-us/ to see the values that guide how we work and grow together.\n\nHow we support you:\n\nFullstorians are committed to building something better- from how we approach our product, to how we care for our customers and each other. Along these lines, we offer:\n\n - Flexibility and Connection. We have a vibrant HQ in Atlanta and a tight-knit group in London. Fullstorians in those cities come to the office at least one day a week to build cross-functional relationships and stay connected. We also offer a flexible PTO policy and an annual company-wide closure, along with federal holidays.\n\n - Benefits. Take care of the whole you. Fullstory offers sponsored benefit packages for US-based Fullstorians, and supplemental coverage options for international Fullstorians.\n\n - Learning opportunities. We provide professional development opportunities through training programs and an annual learning subsidy for US and EMEA-based employees.\n\n - Productivity support. US and EMEA-based Fullstorians receive a monthly productivity stipend.\n\n - Team Collaboration. Connect with fellow Fullstorians through team off-sites and an annual full-company meet-up.\n\n - Paid parental leave. Fullstorians balance the needs of their growing families without the added stress of figuring out work and finances.\n\n - Bereavement leave, including miscarriage/pregnancy loss. Take the time to grieve and help your loved ones.\n\nFullstory is proud to be an equal-opportunity workplace dedicated to fostering an increasingly diverse community. We want candidates of all human varieties, backgrounds, and lifestyles. There’s no problem that can’t be made better by bringing together people with a broader set of perspectives. If our product, values, and community resonate with you, please apply– we'd love to hear from you!"}],"apiVersion":"1"}