Gen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries.
Together, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. We’re always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results.
When you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs.
At Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You’ll work with people who back each other, respect each other and understand that our differences are a competitive advantage.
If this sounds like you, we’d love you to be part of Gen.
As a Financial Analyst supporting the EMEA Partner Sales Team, you will provide finance support across financial planning, forecasting, budget and spend management, deal analysis and financial reporting.
The role sits within the Financial Planning & Analysis organization under the overall CFO organization and works closely with the EMEA Partner Sales team and the global Supply Chain team. You will play an important role in ensuring financial accuracy, supporting business decisions and providing clear analysis and insights across partner sales operations.
This is a hands-on role for someone who combines strong financial and analytical skills with a proactive approach to problem solving, process improvement and the use of AI to make financial processes more efficient and insightful.
Prepare operating expenditure forecasts for the EMEA Partner Sales Team.
Forecast cost of goods sold and operating expenditure for the global Supply Chain Team.
Develop bookings forecasts for the EMEA Partner Sales Team.
Support the EMEA Partner Sales Team with budget management and spend control.
Monitor and analyze budget performance, identifying variances and opportunities for optimization.
Conduct deal modeling and financial analysis.
Prepare partner-level P&Ls and review closed deals.
Support the setting of bookings and commission plans for the EMEA Partner Sales Team.
Develop reporting and analysis for key metrics including bookings, ASP, units, CAC, ROAS, margin percentage, activations and renewals.
Create financial reports and dashboards for stakeholder review.
Provide ongoing financial analysis and support for financial queries from the EMEA Partner Sales Team.
Support audit and internal queries related to financial planning, forecasting and reporting.
Identify and implement process improvements that increase efficiency and improve the quality of financial reporting.
Leverage AI tools and develop AI-enabled processes and agents to automate activities, improve processes and generate more insightful reporting.
Degree in Finance or a related field.
Approximately 3 years of post-qualification experience, ideally within Finance, FP&A, Sales Finance or a related environment.
Strong financial modeling and forecasting capabilities.
Advanced knowledge of Excel and other Microsoft Office applications.
Strong data management and analytical skills.
Experience with P&L analysis and budget management.
Understanding of accounting principles and financial governance.
Experience preparing and presenting financial data to stakeholders.
Strong analytical and problem-solving skills.
Good communication and presentation skills.
Experience managing and completing projects end to end.
A proactive approach to identifying and implementing process improvements.
Experience using AI tools to automate processes, improve efficiency and support insightful reporting.
Experience in Sales Finance or Partner Operations.
Qualification or experience in Data Analytics.
Experience developing AI agents and AI-enabled processes.
Experience working within an FP&A organization or supporting sales organizations.
Experience with financial reporting and analytics in a global environment.
The interview process consists of three stages:
First stage: Interview with the Hiring Manager, Patrick Dolan.
Second stage: Interview with Ethan Cook, another manager on the team.
Third stage: Final interview with the Hiring VP, Emily Klein.
About Gen
Gen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries.
Together, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. We’re always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results.
When you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs.
At Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You’ll work with people who back each other, respect each other and understand that our differences are a competitive advantage.
If this sounds like you, we’d love you to be part of Gen.
About the Role
The Kuala Lumpur office is the technology powerhouse of MoneyLion. We pride ourselves on innovative initiatives and thrive in a fast paced and challenging environment. Join our multicultural team of visionaries and industry rebels in disrupting the traditional finance industry!
We are looking for a Machine Learning Engineer who is technically proficient in programming to build machine learning systems and maintain high performing machine learning models in production. Designing machine learning systems requires that you, as the machine learning engineer, is able to frame business problems and design machine learning solutions that can effectively bring value to the company. You will prototype, implement and experiment with machine learning methods to solve business use cases. You will lead efforts to automate, architect and optimise machine learning processes and workflows. You will also help define, execute and enforce best practices for test-driven model development processes for the entire Data Science team in MoneyLion.
Key Responsibilities
Own and lead the end-to-end architecture, orchestration, and delivery of machine learning systems and pipelines, from problem framing to production
Lead technical discussions with MLOps Engineers and Data Scientists to drive sound system design decisions
Research, build and design robust, scalable machine learning systems and models that deliver measurable business value
Design, execute and monitor machine learning model experiments and metrics; drive conclusions and recommendations independently
Monitor, optimise and maintain machine learning solutions in production; proactively identify and resolve systemic issues
Champion and enforce test-driven development and engineering best practices to reduce technical debt across ML systems
Mentor junior ML engineers, providing guidance, code review feedback, and supporting their technical growth
About You
Proven track record of developing, deploying and owning machine learning models in production at scale
Adept at problem solving and troubleshooting using both textbook methods and novel viewpoints; able to navigate ambiguity independently
Proficient in Python and SQL
Proficient with machine learning libraries and frameworks; hands-on experience with tools such as scikit-learn, XGBoost, or LightGBM is preferred
Solid experience building machine learning systems, workflows and pipelines end-to-end
Familiarity with MLOps tools such as DVC, MLFlow, Metaflow, Seldon, or BentoML is a strong advantage
Hands-on experience with AWS, Docker, Kubernetes
Strong communication, collaboration, and stakeholder management skills
Demonstrated ability to mentor others and contribute to team-wide engineering culture
What’s Next
TA Screening Call
Take-Home Assessment
Interview & discussion of Take-Home Assessment with the Hiring Manager (F2F)
About Gen
Gen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries.
Together, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. We’re always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results.
When you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs.
At Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You’ll work with people who back each other, respect each other and understand that our differences are a competitive advantage.
If this sounds like you, we’d love you to be part of Gen.
About the Role
We are looking for a Manager to lead a team building and scaling machine learning and AI solutions that drive measurable business impact. This role is designed for someone who is passionate about applied machine learning, artificial intelligence, and using data-driven solutions to solve real-world problems.
As a Manager, Machine Learning & AI, you will combine people leadership, technical direction, and cross-functional execution to bring machine learning and AI solutions from experimentation into production. You will help shape the team’s roadmap, guide technical decision-making, and work closely with Product, Engineering, Data, and platform partners to deliver solutions that are scalable, reliable, and valuable to the business.
This role is well suited for someone who enjoys leading teams while staying close enough to the work to influence architecture, execution quality, and engineering standards. You should be comfortable translating ambiguous business problems into practical machine learning and AI opportunities, and helping a team deliver them end to end.
Key Responsibilities
Lead, coach, and develop a high-performing machine learning and AI team, fostering a culture of ownership, technical excellence, and continuous learning.
Shape the technical direction of machine learning and AI initiatives aligned with business priorities and product goals.
Partner closely with Product, Engineering, Data, and platform teams to frame business problems and translate them into machine learning and AI solutions.
Guide projects from early exploration and experimentation through development, production, monitoring, and iteration.
Drive strong standards in experimentation, model evaluation, reliability, maintainability, monitoring, and governance across the team’s work.
Support the team in designing scalable machine learning systems, workflows, and development practices that improve long-term delivery velocity.
Provide technical guidance on architecture, trade-offs, and implementation strategy without becoming a bottleneck for the team.
Communicate technical concepts, risks, and opportunities clearly to both technical and non-technical stakeholders.
Research, evaluate, and guide the practical adoption of new machine learning and AI ideas, including modern methods such as LLM-based systems, where they can create meaningful business value.
Help build repeatable capabilities, frameworks, and ways of working that enable multiple machine learning efforts to succeed over time, not just individual one-off projects.
About You
Demonstrated experience leading machine learning or AI initiatives from idea to production, with a track record of translating business problems into practical solutions.
Experience managing, mentoring, and developing technical team members.
Strong foundation in machine learning, experimentation, statistical thinking, and software engineering.
Good programming knowledge and strong hands-on familiarity with Python and SQL.
Experience developing, deploying, and operating machine learning systems in production.
Ability to frame business problems, prioritize effectively, and guide teams toward practical, high-impact solutions.
Strong communication and collaboration skills, with the ability to work effectively across technical and non-technical stakeholders.
Comfortable operating in fast-paced and ambiguous environments while balancing execution, technical quality, and team growth.
Experience working with modern machine learning frameworks and tooling, with the ability to evaluate and apply the right technologies for different use cases.
Familiarity with modern MLOps tooling and production workflows, including model monitoring, CI/CD, and lifecycle management.
Experience with cloud platforms and production infrastructure.
Exposure to natural language processing, search, recommendation systems, or modern GenAI / LLM application patterns is a plus.
Experience improving engineering standards, governance, and reusable internal capabilities across multiple machine learning projects.
What's Next...
Screening Call
Take Home Assessment
Hiring Manager Interview
Stakeholder Chat
Gen is a global leader dedicated to powering Digital Freedom through trusted consumer brands, including Norton, Avast, and LifeLock. Our products help people live their digital lives safely, privately, and confidently.
Gen’s Martech organization is evolving from manually defined campaign and message-selection rules toward intelligent, learned decisioning. We’re looking for a senior/staff-level Personalization & Decisioning Engineer to become the founding engineer for this transformation.
You’ll build and own the systems that decide which message or creative to deliver, to whom, and when. This includes a contextual-bandit-based message-selection platform, a content-embedding pipeline that enables new creative to generalize immediately, and the low-latency serving and feedback infrastructure that connects these capabilities to production experiences.
You’ll partner with product, marketing, data science, engineering, business, and compliance stakeholders to improve relevance and outcomes while ensuring safeguards—including frequency caps, eligibility rules, customer protections, and required disclosures—remain enforced above the models.
Build low-latency online serving systems and reliable feedback loops for impressions, selections, conversions, outcomes, and model learning.
Establish evaluation, experimentation, monitoring, and rollback practices for safe production operation.
Translate business and compliance requirements into durable system safeguards, including frequency caps, eligibility conditions, suppression rules, and disclosures.
Design, build, and operate a production-grade contextual bandit for message and campaign selection.
Own the content-embedding pipeline that supports rapid generalization to new creative without requiring a full history of prior interactions.
Make pragmatic modeling and architecture choices, using the simplest approach that meets business needs and earning complexity through measurable value.
Mentor engineers and help shape the technical direction and roadmap for personalization and decisioning across Martech.
Significant experience designing and delivering production machine-learning or decisioning systems, typically at a senior or staff level. ML frameworks experience (TensorFlow, PyTorch, ....)
Strong software engineering fundamentals and experience building reliable, observable services, real-time inference APIs, event-driven feedback systems, and production data pipelines.
Practical knowledge of experimentation and online evaluation, including metrics, bias, exploration versus exploitation, and failure modes.
Experience with embeddings, representation learning, content understanding, or systems that generalize to new items.
Sound judgment about model complexity, operational risk, and when a simpler solution is the right one.
Ability to communicate clearly with technical and non-technical stakeholders and align partners around trade-offs.
Software development experience (Python, Java, etc)
Experience with personalization, lifecycle marketing, campaign optimization, recommender systems, or customer engagement platforms.
Experience shipping a contextual bandit, recommender system, ranking system, or comparable online decisioning capability into production is a plus.
Familiarity with privacy, consumer protection, compliance, or regulated-product considerations in personalization.
Experience setting technical direction for a new platform and mentoring engineers across teams.
You’ll help define how Gen connects people with the right product, message, and experience at the right time. Your work will turn personalization from a collection of static rules into an intelligent, measurable, and responsibly governed decisioning capability that can scale across Gen’s brands and customer journeys.
Gen is committed to building an inclusive workplace where diverse perspectives are valued and every person can do their best work.
","descriptionPlain":"Gen is a global leader dedicated to powering Digital Freedom through trusted consumer brands, including Norton, Avast, and LifeLock. Our products help people live their digital lives safely, privately, and confidently.\n\n\n\n\nABOUT THE ROLE\n\nGen’s Martech organization is evolving from manually defined campaign and message-selection rules toward intelligent, learned decisioning. We’re looking for a senior/staff-level Personalization & Decisioning Engineer to become the founding engineer for this transformation.\n\nYou’ll build and own the systems that decide which message or creative to deliver, to whom, and when. This includes a contextual-bandit-based message-selection platform, a content-embedding pipeline that enables new creative to generalize immediately, and the low-latency serving and feedback infrastructure that connects these capabilities to production experiences.\n\nYou’ll partner with product, marketing, data science, engineering, business, and compliance stakeholders to improve relevance and outcomes while ensuring safeguards—including frequency caps, eligibility rules, customer protections, and required disclosures—remain enforced above the models.\n\n\n\n\nWHAT YOU’LL DO\n\n - Build low-latency online serving systems and reliable feedback loops for impressions, selections, conversions, outcomes, and model learning.\n\n - Establish evaluation, experimentation, monitoring, and rollback practices for safe production operation.\n\n - Translate business and compliance requirements into durable system safeguards, including frequency caps, eligibility conditions, suppression rules, and disclosures.\n\n - Design, build, and operate a production-grade contextual bandit for message and campaign selection.\n\n - Own the content-embedding pipeline that supports rapid generalization to new creative without requiring a full history of prior interactions.\n\n - Make pragmatic modeling and architecture choices, using the simplest approach that meets business needs and earning complexity through measurable value.\n\n - Mentor engineers and help shape the technical direction and roadmap for personalization and decisioning across Martech.\n\n\n\n\nWHAT YOU’LL BRING\n\n - Significant experience designing and delivering production machine-learning or decisioning systems, typically at a senior or staff level. ML frameworks experience (TensorFlow, PyTorch, ....)\n\n - Strong software engineering fundamentals and experience building reliable, observable services, real-time inference APIs, event-driven feedback systems, and production data pipelines.\n\n - Practical knowledge of experimentation and online evaluation, including metrics, bias, exploration versus exploitation, and failure modes.\n\n - Experience with embeddings, representation learning, content understanding, or systems that generalize to new items.\n\n - Sound judgment about model complexity, operational risk, and when a simpler solution is the right one.\n\n - Ability to communicate clearly with technical and non-technical stakeholders and align partners around trade-offs.\n\n - Software development experience (Python, Java, etc)\n\n\n\n\nPREFERRED QUALIFICATIONS\n\n - Experience with personalization, lifecycle marketing, campaign optimization, recommender systems, or customer engagement platforms.\n\n - Experience shipping a contextual bandit, recommender system, ranking system, or comparable online decisioning capability into production is a plus.\n\n - Familiarity with privacy, consumer protection, compliance, or regulated-product considerations in personalization.\n\n - Experience setting technical direction for a new platform and mentoring engineers across teams.\n\n\n\n\nWHY THIS ROLE MATTERS\n\nYou’ll help define how Gen connects people with the right product, message, and experience at the right time. Your work will turn personalization from a collection of static rules into an intelligent, measurable, and responsibly governed decisioning capability that can scale across Gen’s brands and customer journeys.\n\nGen is committed to building an inclusive workplace where diverse perspectives are valued and every person can do their best work."},{"id":"f2019c83-c11f-4f2f-9e05-e4db48c35f52","title":"Consumer Insights & Strategy Partner","department":"Global Marketing Organization","team":"Global Marketing Organization","employmentType":"FullTime","location":"GBR - London","secondaryLocations":[],"publishedAt":"2026-07-21T18:24:48.646+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"SE1 8HP","streetAddress":"2-6 Boundary Row","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/gen-digital/f2019c83-c11f-4f2f-9e05-e4db48c35f52","applyUrl":"https://jobs.ashbyhq.com/gen-digital/f2019c83-c11f-4f2f-9e05-e4db48c35f52/application","descriptionHtml":"Consumer Insights & Strategy Lead
London - Hybrid (3 days per week in the office)
About Gen
Gen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries.
Together, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. We're always looking for smart, fearless and high-impact talent who see AI as a teammate - leveraging it to move faster and deliver meaningful results.
When you're part of Gen, you'll have the flexibility, tools and support to do your best work and grow your career - from flexible working options and time off to competitive pay, benefits and well-being programs.
At Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You'll work with people who back each other, respect each other and understand that our differences are a competitive advantage.
If this sounds like you, we'd love you to be part of Gen.
How We Work
Our hybrid work style (3 days in the London office) gives us the face-to-face time to have creative conversations, meaningful meetings, make quick decisions and build relationships. And it's flexible enough to give you the space to do your best work.
Consumer Insights & Strategy Partner
The team
The Insights & Strategy team creates deep organizational understanding of our customers, markets and competitors so we can develop customer-centric products, services and communications that drive business growth.
We bring together different research disciplines and synthesize insights from across data sources, to tell coherent customer stories and ground decisions in evidence across Marketing, Product and Commercial teams.
Role summary
The Consumer Insights & Strategy Partner is a senior individual contributor who acts as a strategic advisor to segment and brand leadership for either Cyber Safety (Norton & Avast) or Trust-based Solutions (LifeLock & MoneyLion).
Their primary responsibility is not to generate research, but to help the business make better decisions. They connect customer understanding, market dynamics, competitive context and commercial performance to shape growth strategy, portfolio choices, proposition development and customer experience priorities.
The role sits at the intersection of strategy, customer insight and stakeholder leadership. You will:
Sit as a virtual member of the segment/brand leadership team, bringing the voice of the customer into key decisions.
Frame and scope the critical questions the business needs to answer.
Synthesize diverse inputs into clear, actionable narratives that influence direction.
Shape and prioritise the learning agenda for your segment in partnership with the wider Insight team.
Success is measured by the quality of business decisions influenced, not the volume of research delivered.
Key responsibilities
Strategic business partnering
Act as a trusted advisor to the Segment Lead / Brand Lead and their virtual leadership team on segment strategy, performance, customer base and competitive context for your business segment.
Frame and refine critical business questions (e.g., portfolio choices, proposition direction, target audiences, pricing/packaging, experience priorities).
Bring a customer- and evidence-centred perspective into business planning, roadmap discussions and major investment or trade-off decisions.
Represent the voice of the customer in key forums - challenging constructively, highlighting risks and opportunities, and helping leaders see decisions through a customer lens.
Business strategy & decision support
Synthesize evidence from multiple sources - including customer insight, analytics, CX, market intelligence, commercial performance and external trends - into clear strategic recommendations for the business.
Develop compelling \"so what / now what\" narratives, presentations and workshops that help leaders and teams move from evidence to decision, creating clarity and alignment around key priorities.
Support stakeholders in evaluating strategic options and trade-offs relating to growth, customer experience, proposition development, portfolio choices and go-to-market decisions.
Ensure major insight programmes and strategic initiatives result in tangible business action, helping teams translate customer understanding into priorities, plans and measurable outcomes.
Learning agenda and insight activation
Work closely with stakeholders and Insight team colleagues to ensure projects are framed against the right strategic questions for your segment.
Define and maintain a prioritised learning roadmap for your business area, aligned to the biggest opportunities, risks and decisions.
Spot knowledge gaps and emerging questions and translate them into clear briefs and programmes of work.
Act as a connector across functions and disciplines - joining up signals across teams and sources into a unified view of customer needs and market dynamics.
Play a leading role in developing the quarterly State of Play (integrated customer narrative) in collaboration with Insight team colleagues.
Skills & experience
Essential experience
Significant experience in customer insight, strategy, consulting or a closely related field, ideally in consumer technology, subscription, financial services or adjacent categories.
Proven track record of partnering with senior stakeholders on major strategic or commercial decisions (e.g., portfolio strategy, brand positioning, proposition development, experience design, go-to-market).
Experience synthesising multiple data and insight sources (qual, quant, analytics, CX, market intel) into concise, decision-ready outputs.
Demonstrated impact in turning insight into action - influencing real changes in products, experiences, communications or commercial strategy.
Skills & capabilities
Strategic, structured thinker - able to frame problems, prioritise questions, and connect customer insight to business outcomes.
Strong storytelling and communication - comfortable simplifying complexity, building clear narratives and presenting confidently to senior audiences.
Commercially astute - understands how brands grow, how P&Ls work, and how customer behaviour shows up in performance metrics.
Collaborative and credible - able to work effectively across teams, building trust and alignment in a matrix environment.
Influential without authority - willing and able to challenge thinking, propose alternatives and guide teams towards more customer-centric choices.
Mindset
Customer-obsessed - motivated by building a truthful, nuanced view of our customers and using it to drive better decisions.
Insight-to-action oriented - focused on impact, not just analysis; always asking \"so what?\" and \"now what?\".
Low-ego, high ownership - comfortable operating autonomously, rolling up their sleeves, and taking responsibility for outcomes in their segment.
What's Next
Your CV will be reviewed together by the recruiter and hiring manager to assess the scope of your role, the impact you've delivered, and how your experience aligns with the position. If shortlisted, the recruiter will invite you to an initial Zoom conversation to discuss your background, what's compelling you to Gen, and walk you through the interview process.
Gen is an equal opportunity employer, and we're committed to fair, inclusive practices at every stage of the candidate and employee journey. Employment decisions are based on merit, experience and business needs.
Benefits
At Gen Digital, we are committed to supporting our employees’ well-being and professional growth. Our comprehensive benefits package for UK team members includes:
Health & Wellbeing – Company-paid private medical insurance, dental and vision benefits, plus access to mental health and wellbeing support through our Employee Assistance Programme (EAP).
Financial Security – A Group Personal Pension Plan with auto-enrolment for eligible employees, together with the opportunity to purchase Gen stock through our Employee Stock Purchase Plan (ESPP).
Unlimited Paid Time Off – available once statutory annual leave has been used, plus company holidays and a range of leave options to support personal and family needs.
Tuition Reimbursement – Up to £5,150 per calendar year for job-related accredited courses that support career development within Gen.
Wellness Reimbursement – Up to $450 per year to cover fitness-related expenses.
Sustainability Allowance – A $500 annual sustainable home improvement allowance.
Additional Perks – Access to adoption assistance, family support services, legal assistance plans, and exclusive employee discounts.
About Gen
Gen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries.
Together, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. We’re always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results.
When you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs.
At Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You’ll work with people who back each other, respect each other and understand that our differences are a competitive advantage.
If this sounds like you, we’d love you to be part of Gen.
About the Role
We are seeking an experienced Senior Principal Data Engineer to serve as a technical leader responsible for architecting systems within your team's domain and driving complex, cross-team projects that directly support our cybersecurity platform's strategic objectives. This role requires someone who can architect systems within your team's domain, reasonably be expected to come up with and drive the projects that your crew should do to solve complex business problems, and actively mentor other engineers.
As a Senior Principal Data Engineer, you will fully understand and own multiple entire areas of the codebase or multiple services, work with your Manager or a Technical Director to validate your technical decisions when you ask for input, and contribute significantly to our data engineering practices and standards.
Key Responsibilities
Cross-Team Projects: Lead projects that cross teams, actively working with your Manager to set the technical vision for your team
Problem Solving: Be handed a problem and reasonably be expected to come up with and drive the projects that your crew should do to solve that problem
System Architecture: Architect systems that are within your team's domain, with guidance from Manager or Technical Director when needed
Domain Ownership: Fully understand and own multiple entire areas of the codebase or multiple services
Technology Integration: Lead evaluation and implementation of new technologies that benefit your team's domain
Quality Standards: Ensure all work meets our high-quality pull request standards and follows established engineering processes
Cross-Functional Collaboration: Collaborate across teams inside the Data Engineering org, represent your team as needed, and reach out to external stakeholders for clarifications
Mentoring: Actively mentor IC7s and IC8s, focusing on adopting our processes, technical knowledge, and quality of execution
Stakeholder Engagement: Work with engineers in the rest of Gen to help move the org forward
Technical Output: Minimum 4+ PRs per week (GitFlow) or 6+ PRs per week (Trunk-based development)
Code Reviews: 2+ comprehensive reviews per day from anyone in the areas/services you contribute to
Documentation: Author at least 1+ RFC or Tech Spec per year that demonstrates technical leadership
Meeting Efficiency: No more than 15% of work hours spent in meetings to maintain focus on technical work
Deployments: Routinely deploy to production with appropriate oversight and process adherence
Domain Knowledge: Extremely knowledgeable in your domains and able to almost always help anyone coming to you with technical questions
Development Skills: Expert in at least one of SQL and Python, with strong understanding of the other enough to be an effective IC10
Process Excellence: Very reliably follow our processes with code that only requires revisions for architectural reasons
Architecture Understanding: Contribute to the architecture of systems within your team's domain
Collaboration: Collaborate across teams inside the Data Engineering org and represent your team to external stakeholders when needed
About You
Bachelor's degree in computer science, Data Engineering, or related technical field (master's degree preferred)
Minimum 6-10 years of hands-on data engineering experience in large-scale, high-volume environments
Expert proficiency in at least one of SQL and Python, with strong understanding of the other
Extensive experience with Snowflake architecture, optimization, and performance tuning
Demonstrated experience building Kimball dimensional data warehouses and star schema architectures
Strong AWS cloud infrastructure experience with focus on data operations
Production experience with either DBT or SQL Mesh for data transformation workflows
Experience with CI/CD pipelines, GitFlow/trunk-based development, and data governance frameworks
Knowledge of compliance requirements (GDPR, PCI-DSS) in data systems
Proven ability to architect systems that are within your team's domain on your own
Streaming & Real-time Processing: Experience with Apache Kafka, event-driven architectures, and real-time analytics pipelines
Modern Data Architecture: Familiarity with Apache Iceberg, data Lakehouse architectures, and modern table formats
Performance Optimization: Experience with data warehouse performance tuning and cost optimization practices
Subscription Business Models: Experience with cohort analysis, LTV calculations, churn prediction, or marketing attribution frameworks
High-Volume Industries: Experience in cybersecurity, ad-tech, fintech, or similar industries processing large volumes of data
Complex Analytics: Experience building feature usage analytics, behavioral analysis, or executive reporting systems
This position is ideal for an experienced data engineering professional who wants to take on significant technical leadership responsibilities, enjoys mentoring others, and thrives on solving complex data challenges in a high-growth cybersecurity environment.
What's Next
TA Screening Call
Technical Screening Focused on Python and SQL
Technical Screening Focused on Snowflake and Dimensional Modeling
Final Interview - Whiteboarding Design Round
__________
Gen is an equal opportunity employer, and we’re committed to fair, inclusive practices at every stage of the candidate and employee journey. Employment decisions are based on merit, experience and business needs.
About Gen
Gen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries.
Together, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. We’re always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results.
When you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs.
At Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You’ll work with people who back each other, respect each other and understand that our differences are a competitive advantage.
If this sounds like you, we’d love you to be part of Gen.
About the Role
The Kuala Lumpur office is the technology powerhouse of MoneyLion. We pride ourselves on innovative initiatives and thrive in a fast paced and challenging environment. Join our multicultural team of visionaries and industry rebels in disrupting the traditional finance industry!
We are looking for a Senior Data Scientist to contribute and lead others in the development of data solutions that will enable us to assist critical day to day business decisions.
As a Data Scientist in the Decision Science role, you will have the opportunity to apply analytics, experimentation and machine learning algorithms to support and enhance MoneyLion’s products with data driven decisions. You will be embedded within the product teams and deliver tangible business value by deploying or refining solutions ranging from fraud and credit underwriting to user experience optimisations, providing convincing evidence of their effectiveness. This entails designing, developing, validating, deploying and monitoring the outcome of experiments using (and refining) business objectives that will ultimately increase revenue and reduce business costs. You will partner with Product, Data Engineers and Machine Learning teams, exploring and utilizing the frontier of innovation, in order to augment analytics with AI, rapidly iterate with configurable experiments, monitor and evaluate key developments, and understand business needs intimately to help develop valuable AI solutions.
Key Responsibilities
- Perform analyses to understand how our users interact with our products and how to improve our products
- Communicate findings to stakeholders in a clear and concise manner
Automate Identification of anomalies and investigate the root causes of anomalies
- Lead, design and build experiments to solve challenging data and business problems
- Identify trends and opportunities from the data to define product roadmaps
- Craft business metrics, define and achieve objective targets and recommend ways to measure success
- Work with engineers to improve the data collection process
- Collaborate with product stakeholders to champion and lead data-driven decision making within the organization
- Apply, develop or refine algorithms to deliver business value
- Research, adopt and implement novel and cutting-edge techniques from literature to improve the performance of existing solutions
- Mentor, coach, and manage team members towards excellence in deliverables
About You
- 3-5 years of working experience minimum recommended
- Experience with mentoring, training, hiring, onboarding, managing or leading a team will be advantageous
- Have strong product sense and enthusiastic to deliver business value
- Strong mathematical, statistical or actuarial background
- Must have hands on experience in machine learning, predictive analytics and statistical modeling
- Deep knowledge of probability, statistics, distributions, and analysis methods
- Demonstrably experienced at problem solving using both textbook methods and novel viewpoints
- Highly proficient in programming languages such as Python and SQL
- An understanding of data structures, data modeling, software architecture and machine learning algorithms will be an advantage
- Demonstrably experienced with data visualization
- Demonstrably excellent verbal and written communication skills
- Highly independent and self driven to deliver results
What's Next...
- TA Screening Call
- Take-Home Assessment
- Interview & Discussion of Take-Home Assessment - Hiring Manager (Virtual or face-to-face)
__________
Gen is an equal opportunity employer, and we’re committed to fair, inclusive practices at every stage of the candidate and employee journey. Employment decisions are based on merit, experience and business needs.
","descriptionPlain":"About Gen\n\nGen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries.\n\n\n\nTogether, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. We’re always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results.\n\nWhen you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs.\n\nAt Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You’ll work with people who back each other, respect each other and understand that our differences are a competitive advantage.\n\nIf this sounds like you, we’d love you to be part of Gen.\n\n\n\nAbout the Role\n\nThe Kuala Lumpur office is the technology powerhouse of MoneyLion. We pride ourselves on innovative initiatives and thrive in a fast paced and challenging environment. Join our multicultural team of visionaries and industry rebels in disrupting the traditional finance industry!\n\n\n\nWe are looking for a Senior Data Scientist to contribute and lead others in the development of data solutions that will enable us to assist critical day to day business decisions.\n\n\n\nAs a Data Scientist in the Decision Science role, you will have the opportunity to apply analytics, experimentation and machine learning algorithms to support and enhance MoneyLion’s products with data driven decisions. You will be embedded within the product teams and deliver tangible business value by deploying or refining solutions ranging from fraud and credit underwriting to user experience optimisations, providing convincing evidence of their effectiveness. This entails designing, developing, validating, deploying and monitoring the outcome of experiments using (and refining) business objectives that will ultimately increase revenue and reduce business costs. You will partner with Product, Data Engineers and Machine Learning teams, exploring and utilizing the frontier of innovation, in order to augment analytics with AI, rapidly iterate with configurable experiments, monitor and evaluate key developments, and understand business needs intimately to help develop valuable AI solutions.\n\n\n\nKey Responsibilities\n\n- Perform analyses to understand how our users interact with our products and how to improve our products\n\n- Communicate findings to stakeholders in a clear and concise manner\n\nAutomate Identification of anomalies and investigate the root causes of anomalies\n\n- Lead, design and build experiments to solve challenging data and business problems\n\n- Identify trends and opportunities from the data to define product roadmaps\n\n- Craft business metrics, define and achieve objective targets and recommend ways to measure success\n\n- Work with engineers to improve the data collection process\n\n- Collaborate with product stakeholders to champion and lead data-driven decision making within the organization\n\n- Apply, develop or refine algorithms to deliver business value\n\n- Research, adopt and implement novel and cutting-edge techniques from literature to improve the performance of existing solutions\n\n- Mentor, coach, and manage team members towards excellence in deliverables\n\n\n\nAbout You\n\n- 3-5 years of working experience minimum recommended\n\n- Experience with mentoring, training, hiring, onboarding, managing or leading a team will be advantageous\n\n- Have strong product sense and enthusiastic to deliver business value\n\n- Strong mathematical, statistical or actuarial background\n\n- Must have hands on experience in machine learning, predictive analytics and statistical modeling\n\n- Deep knowledge of probability, statistics, distributions, and analysis methods\n\n- Demonstrably experienced at problem solving using both textbook methods and novel viewpoints\n\n- Highly proficient in programming languages such as Python and SQL\n\n- An understanding of data structures, data modeling, software architecture and machine learning algorithms will be an advantage\n\n- Demonstrably experienced with data visualization\n\n- Demonstrably excellent verbal and written communication skills\n\n- Highly independent and self driven to deliver results \n\n\n\nWhat's Next...\n\n- TA Screening Call\n\n- Take-Home Assessment\n\n- Interview & Discussion of Take-Home Assessment - Hiring Manager (Virtual or face-to-face)\n\n\n\n__________\n\nGen is an equal opportunity employer, and we’re committed to fair, inclusive practices at every stage of the candidate and employee journey. Employment decisions are based on merit, experience and business needs."},{"id":"eac6c40c-f080-4b8b-855a-411336a6a897","title":"Princ Sailpoint Engineer","department":"Legal & Corporate Development","team":"Legal & Corporate Development","employmentType":"FullTime","location":"IND - Pune","secondaryLocations":[],"publishedAt":"2026-04-15T11:58:10.395+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"411006","addressRegion":"Mahārāshtra","streetAddress":"Panchshil Avenue, Survey No. 210","addressCountry":"India","addressLocality":"Pune"}},"jobUrl":"https://jobs.ashbyhq.com/gen-digital/eac6c40c-f080-4b8b-855a-411336a6a897","applyUrl":"https://jobs.ashbyhq.com/gen-digital/eac6c40c-f080-4b8b-855a-411336a6a897/application","descriptionHtml":"About Gen
Gen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries.
Together, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. We’re always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results.
When you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs.
At Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You’ll work with people who back each other, respect each other and understand that our differences are a competitive advantage.
If this sounds like you, we’d love you to be part of Gen.
About the role
The Gen Business Applications team’s mission is to champion business and customer success across Finance technology by understanding the unique needs of our users and delivering innovative solutions for delightful user experience and impactful business outcomes.
Key Responsibilities
Experience with SailPoint Identity IQ (IIQ) running on Windows
Experience with SailPoint IIQ Integrations (Active Directory, Entra ID, PAM/CyberArk, AWS Governance, OIM, GitHub, Perforce, Salesforce, ServiceNow, Workday, Utmost, Zoom).
Experience implementing Life Cycle Manager (LCM) Configuration workflow tasks that model business functions, including Lifecycle Requests (Role or Entitlement), Lifecycle Events (Joiner, Mover, or Leaver), and LCM Workflow Details (Workflows and Subprocesses).
Solid understanding of the SailPoint object model, rules, and policies.
Experience with both lifecycle manager and compliance manager modules including developing QARs to support SOX/PCI Audits.
Proficient in using Git and GitHub for version control and collaborative development.
Experience with MS SQL Server.
Experience with Microsoft Active Directory & Entra ID.
Hands-on experience with programming languages such as Java, JavaScript,PowerShell or BeanShell for customization and development within SailPoint IIQ.
Excellent analytical and problem-solving skills, with the ability to translate business requirements into technical designs.
Perform User access certification activations and validations.
Assist with implementation and integration of IT RBAC roles within SailPoint.
Support the rollout and onboarding of new applications.
Provide Bulk requests support to Users and application teams.
Be able to work in a team geographically diverse team environment.
About you
Bachelor’s degree in Information Technology, Computer Science.
• 5+ years of hands-on, in-depth experience in Sailpoint Development
Strong understanding of IAM concepts
Good Communication and Collaboration skills, ability to work as a team player and
handle multiple tasks in dynamic environment.
Strong understanding of IAM concepts including user lifecycle management, access certifications, role-based access control (RBAC), entitlement management, and separation of duties (SoD).
Solid understanding of database concepts and experience with relational databases.
Experience with integrating systems and applications using APls and web services.
Excellent problem-solving skills with the ability to analyze complex IAM challenges and provide effective solutions.
What's Next...
After you submit your application, you can expect the following steps in the recruitment process:
TA Call
Technical Interview
Final Interview - Hiring Manager (Virtual or face-to-face)
About Gen
Gen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries.
Together, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. We’re always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results.
When you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs.
At Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You’ll work with people who back each other, respect each other and understand that our differences are a competitive advantage.
If this sounds like you, we’d love you to be part of Gen.
About the Role
We are seeking an exceptional Staff Data Engineer to join our team as a senior technical leader responsible for architecting and implementing enterprise-scale data solutions that directly impact our cybersecurity platform's strategic objectives. This role combines deep technical expertise with significant organizational influence, requiring someone who can design complex data architectures, mentor engineering teams, and drive the technical vision for our multi-petabyte data infrastructure serving millions of users.
Key Responsibilities
Expertise with Apache Kafka, real-time data processing, and event-driven architectures
Experience with Apache Iceberg, data lakehouse architectures, and modern table formats
Demonstrated expertise in cloud cost optimization and data warehouse performance tuning
Design and architect enterprise-scale data solutions that directly impact Gen's data strategy execution. This might be something like designing and implementing an incremental identity graph, integrating a marketing attribution vendor or automating LTV calculation.
Lead evaluation and implementation of cutting-edge technologies including modern data stack and advanced analytics
Collaborate with executives and senior leadership to align data architecture with business strategy
Mentor IC9 and IC10 engineers, focusing on architectural decision-making and advanced technical skills
Drive complex, multi-quarter technical initiatives requiring coordination across multiple engineering teams
About You
Bachelor's degree in computer science, Data Engineering, or related technical field (master's degree preferred)
Minimum 10-15 years of hands-on data engineering experience in large-scale, high-volume environments
Expert-level proficiency in SQL optimization for multi-petabyte datasets and advanced Python programming
Extensive experience with Snowflake architecture, optimization, and cost management at enterprise scale
Demonstrated expertise building Kimball dimensional data warehouses and star schema architectures
Advanced experience with AWS cloud infrastructure and either DBT or SQLMesh for data transformations
Hands-on experience with CI/CD pipelines, GitFlow, and data governance frameworks ensuring GDPR/PCI-DSS compliance
Proven ability to architect and own multiple entire areas of the codebase or services independently
Experience with MLOps frameworks, LLM integration, vector databases, and AI-driven analytics. We know its new, but some familiarity is a plus.
Proven track record with subscription business models including cohort analysis, LTV calculations, and marketing attribution
Direct industry experience in cybersecurity, ad-tech, or high-volume data processing environments (billions of events per day)
This position requires a unique combination of deep technical expertise, strategic thinking, and leadership capabilities. The successful candidate will be a recognized expert in their domains within the broader data engineering community and capable of driving significant technical and business impact at enterprise scale.
What's Next
TA Call
Technical Screening Focused on Python and SQL
Technical Screening Focused on Snowflake and dbt
Final Interview - Whiteboarding Design Round
__________
Gen is an equal opportunity employer, and we’re committed to fair, inclusive practices at every stage of the candidate and employee journey. Employment decisions are based on merit, experience and business needs.
About Gen
Gen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries.
Together, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. We’re always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results.
When you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs.
At Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You’ll work with people who back each other, respect each other and understand that our differences are a competitive advantage.
If this sounds like you, we’d love you to be part of Gen.
About the Role
We are on the lookout for a forward thinking Software Tester who is passionate about Exploratory Testing, Agile, Software Testing and the latest tools and techniques available.
About MoneyLion
MoneyLion is a leader in financial technology powering the next generation of personalized products and content, with a top consumer finance super app, a premier embedded finance platform for enterprise businesses and a world-class media arm. MoneyLion’s mission is to give everyone the power to make their best financial decisions. We pride ourselves on serving the many, not the few; providing confidence through guidance, choice, personalization; and shortening the distance to an informed action.
In our go-to money app for consumers, we deliver curated content on finance and related topics, through a tailored feed that engages people to learn and share. People take control of their finances with our innovative financial products and marketplace - including our full-fledged suite of features to save, borrow, spend, and invest - seamlessly bringing together the best offers and content from MoneyLion and our 1,100+ Enterprise Partner network, together in one experience. MoneyLion’s enterprise technology provides the definitive search engine and marketplace for financial products, enabling any company to add embedded finance to their business, with advanced AI-backed data and tools through our platform and API. Established in 2013, MoneyLion connects millions of people with the financial products and content they need, when and where they need it.
Key Responsibilities
Design, create and execute automated test suites for new projects as well as existing systems.
Maintain good communication and working relationships with stakeholders and co-workers.
Maintain complete test documentation (Test plan, Test Cases, Issue list).
Create/maintain training documentation for the use of automated testing tools.
Work with project teams in the design and create of test automation plans.
Identify and coordinate test environment requirements prior to test execution
Identifying areas which can speed up the regression testing for automation.
Support team members and ensures established requirements, goals and deadlines are met.
Design, create and execute automated regression test packages using scripts, high level languages, and automation tools for both existing system and newly implemented projects.
About You
At least 2-3 years relevant working experience as an Automation Test Engineer.
Experience in applying exploratory testing skills to several different web or mobile applications.
Experience in planning and creating automated tests for web applications using tools like Selenium.
Experience in planning and creating automated tests for mobile applications using tools like Appium.
Able to code and ideally have written some of your own.
Experience in testing web applications across a mixture of desktop, tablet and mobile devices.
Thrive working within a collaborative Agile Development environment.
Good communication skills, proactive, positive attitude.
Knowledge in Mongo DB, Java and NodeJS etc is preferred.
What's Next...
After you submit your application, you can expect the following steps in the recruitment process:
Online Technical Test
TA Call
Live Assessment + Final Interview - Hiring Manager (Virtual or face-to-face)
Gen is an equal opportunity employer, and we’re committed to fair, inclusive practices at every stage of the candidate and employee journey. Employment decisions are based on merit, experience and business needs.
","descriptionPlain":"About Gen\n\nGen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries. \n\nTogether, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. We’re always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results. \n\nWhen you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs. \n\nAt Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You’ll work with people who back each other, respect each other and understand that our differences are a competitive advantage. \n\nIf this sounds like you, we’d love you to be part of Gen. \n\n\n\nAbout the Role\n\nWe are on the lookout for a forward thinking Software Tester who is passionate about Exploratory Testing, Agile, Software Testing and the latest tools and techniques available.\n\nAbout MoneyLion\n\nMoneyLion is a leader in financial technology powering the next generation of personalized products and content, with a top consumer finance super app, a premier embedded finance platform for enterprise businesses and a world-class media arm. MoneyLion’s mission is to give everyone the power to make their best financial decisions. We pride ourselves on serving the many, not the few; providing confidence through guidance, choice, personalization; and shortening the distance to an informed action.\n\n\nIn our go-to money app for consumers, we deliver curated content on finance and related topics, through a tailored feed that engages people to learn and share. People take control of their finances with our innovative financial products and marketplace - including our full-fledged suite of features to save, borrow, spend, and invest - seamlessly bringing together the best offers and content from MoneyLion and our 1,100+ Enterprise Partner network, together in one experience. MoneyLion’s enterprise technology provides the definitive search engine and marketplace for financial products, enabling any company to add embedded finance to their business, with advanced AI-backed data and tools through our platform and API. Established in 2013, MoneyLion connects millions of people with the financial products and content they need, when and where they need it.\n\n\n\nKey Responsibilities\n\n - Design, create and execute automated test suites for new projects as well as existing systems.\n\n - Maintain good communication and working relationships with stakeholders and co-workers.\n\n - Maintain complete test documentation (Test plan, Test Cases, Issue list).\n\n - Create/maintain training documentation for the use of automated testing tools.\n\n - Work with project teams in the design and create of test automation plans.\n\n - Identify and coordinate test environment requirements prior to test execution\n\n - Identifying areas which can speed up the regression testing for automation.\n\n - Support team members and ensures established requirements, goals and deadlines are met.\n\n - Design, create and execute automated regression test packages using scripts, high level languages, and automation tools for both existing system and newly implemented projects.\n\n\n\nAbout You\n\n - At least 2-3 years relevant working experience as an Automation Test Engineer.\n\n - Experience in applying exploratory testing skills to several different web or mobile applications.\n\n - Experience in planning and creating automated tests for web applications using tools like Selenium.\n\n - Experience in planning and creating automated tests for mobile applications using tools like Appium.\n\n - Able to code and ideally have written some of your own.\n\n - Experience in testing web applications across a mixture of desktop, tablet and mobile devices.\n\n - Thrive working within a collaborative Agile Development environment.\n\n - Good communication skills, proactive, positive attitude.\n\n - Knowledge in Mongo DB, Java and NodeJS etc is preferred.\n\n\n\nWhat's Next... \n\nAfter you submit your application, you can expect the following steps in the recruitment process:\n\n - Online Technical Test\n\n - TA Call\n\n - Live Assessment + Final Interview - Hiring Manager (Virtual or face-to-face)\n\n\n\nGen is an equal opportunity employer, and we’re committed to fair, inclusive practices at every stage of the candidate and employee journey. Employment decisions are based on merit, experience and business needs. "},{"id":"14cfa831-7a93-46c3-80bf-e14cdb0dc4e5","title":"Senior Mobile Engineer - MoneyLion","department":"Technology","team":"Technology","employmentType":"FullTime","location":"MYS - Kuala Lumpur","secondaryLocations":[],"publishedAt":"2026-04-15T14:42:10.490+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"55188","addressRegion":"Wilayah Persekutuan Kuala Lumpur","streetAddress":"Level 26 Menara Exchange106","addressCountry":"Malaysia","addressLocality":"Kuala Lumpur"}},"jobUrl":"https://jobs.ashbyhq.com/gen-digital/14cfa831-7a93-46c3-80bf-e14cdb0dc4e5","applyUrl":"https://jobs.ashbyhq.com/gen-digital/14cfa831-7a93-46c3-80bf-e14cdb0dc4e5/application","descriptionHtml":"About Gen
Gen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries.
Together, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. We’re always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results.
When you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs.
At Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You’ll work with people who back each other, respect each other and understand that our differences are a competitive advantage.
If this sounds like you, we’d love you to be part of Gen.
About the Role
The Kuala Lumpur office is the technology powerhouse of MoneyLion. We pride ourselves on innovative initiatives and thrive in a fast paced and challenging environment.
As an early adopter of React Native, we currently maintain one of the richest React Native applications on the app stores. As a RN engineer, you’ll come to us having experienced many aspects of RN development, from state management to creating lovely interfaces.
The MoneyLion mobile team prides itself on good communication, documentation, and instrumentation. With a fast-growing user base, and hundreds of thousands of daily active users, stability and awesome UX are our top priorities. You will be essential in contributing to the platform as a whole, making sure our features are performing well (and look great). You'll work closely with design, product, and the rest of the engineering team to help ensure a holistic experience for our users and maintain a solid foundation to make the ML membership even more valuable.
About MoneyLion
MoneyLion is a leader in financial technology powering the next generation of personalized products and content, with a top consumer finance super app, a premier embedded finance platform for enterprise businesses and a world-class media arm. MoneyLion’s mission is to give everyone the power to make their best financial decisions. We pride ourselves on serving the many, not the few; providing confidence through guidance, choice, personalization; and shortening the distance to an informed action.
In our go-to money app for consumers, we deliver curated content on finance and related topics, through a tailored feed that engages people to learn and share. People take control of their finances with our innovative financial products and marketplace - including our full-fledged suite of features to save, borrow, spend, and invest - seamlessly bringing together the best offers and content from MoneyLion and our 1,100+ Enterprise Partner network, together in one experience. MoneyLion’s enterprise technology provides the definitive search engine and marketplace for financial products, enabling any company to add embedded finance to their business, with advanced AI-backed data and tools through our platform and API. Established in 2013, MoneyLion connects millions of people with the financial products and content they need, when and where they need it.
Key Responsibilities
Work with a cross-functional team to plan and develop new features for the MoneyLion mobile app
Gather specific requirements and suggest solutions
Write unit and UI tests to identify malfunctions
Troubleshoot and debug to optimize performance
Support QA team on testing and debugging
Stay up-to-date with new technology trends, and suggest new products and tools that would improve the development process, and application quality
Identify high-level architectural problems and design the solutions
Coach junior engineers
Align business goals with technical priorities, and provide constructive feedback that gives insights to feature owners
About You
5+ years of experience as a software engineer (tech lead will be a plus)
Proven experience in building workable Mobile applications (native, react native or hybrid), as well as NodeJS applications (server-side)
In-depth knowledge of at least one of the following programming languages: Javascript (Typescript is a plus), Java, Swift
Experience with third-party libraries and APIs
Experience with agile methodologies
Familiarity with Functional Programming will be a plus
Excellent analytical skills with a good problem-solving attitude
Ability to perform in a team environment
BSc degree in Computer Science or relevant field
What's Next...
After you submit your application, you can expect the following steps in the recruitment process:
Online Technical Test
TA Call
Live Coding
Final Interview - Hiring Manager (Virtual or face-to-face)
Gen is an equal opportunity employer, and we’re committed to fair, inclusive practices at every stage of the candidate and employee journey. Employment decisions are based on merit, experience and business needs.
","descriptionPlain":"About Gen\n\nGen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries. \n\nTogether, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. We’re always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results. \n\nWhen you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs. \n\nAt Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You’ll work with people who back each other, respect each other and understand that our differences are a competitive advantage. \n\nIf this sounds like you, we’d love you to be part of Gen. \n\n\n\nAbout the Role\n\nThe Kuala Lumpur office is the technology powerhouse of MoneyLion. We pride ourselves on innovative initiatives and thrive in a fast paced and challenging environment.\n\nAs an early adopter of React Native, we currently maintain one of the richest React Native applications on the app stores. As a RN engineer, you’ll come to us having experienced many aspects of RN development, from state management to creating lovely interfaces.\n\nThe MoneyLion mobile team prides itself on good communication, documentation, and instrumentation. With a fast-growing user base, and hundreds of thousands of daily active users, stability and awesome UX are our top priorities. You will be essential in contributing to the platform as a whole, making sure our features are performing well (and look great). You'll work closely with design, product, and the rest of the engineering team to help ensure a holistic experience for our users and maintain a solid foundation to make the ML membership even more valuable.\n\n\n\nAbout MoneyLion\n\nMoneyLion is a leader in financial technology powering the next generation of personalized products and content, with a top consumer finance super app, a premier embedded finance platform for enterprise businesses and a world-class media arm. MoneyLion’s mission is to give everyone the power to make their best financial decisions. We pride ourselves on serving the many, not the few; providing confidence through guidance, choice, personalization; and shortening the distance to an informed action.\n\nIn our go-to money app for consumers, we deliver curated content on finance and related topics, through a tailored feed that engages people to learn and share. People take control of their finances with our innovative financial products and marketplace - including our full-fledged suite of features to save, borrow, spend, and invest - seamlessly bringing together the best offers and content from MoneyLion and our 1,100+ Enterprise Partner network, together in one experience. MoneyLion’s enterprise technology provides the definitive search engine and marketplace for financial products, enabling any company to add embedded finance to their business, with advanced AI-backed data and tools through our platform and API. Established in 2013, MoneyLion connects millions of people with the financial products and content they need, when and where they need it.\n\n\n\nKey Responsibilities\n\n - Work with a cross-functional team to plan and develop new features for the MoneyLion mobile app\n\n - Gather specific requirements and suggest solutions\n\n - Write unit and UI tests to identify malfunctions\n\n - Troubleshoot and debug to optimize performance\n\n - Support QA team on testing and debugging\n\n - Stay up-to-date with new technology trends, and suggest new products and tools that would improve the development process, and application quality\n\n - Identify high-level architectural problems and design the solutions\n\n - Coach junior engineers\n\n - Align business goals with technical priorities, and provide constructive feedback that gives insights to feature owners\n\n\nAbout You\n\n - 5+ years of experience as a software engineer (tech lead will be a plus)\n\n - Proven experience in building workable Mobile applications (native, react native or hybrid), as well as NodeJS applications (server-side)\n\n - In-depth knowledge of at least one of the following programming languages: Javascript (Typescript is a plus), Java, Swift\n\n - Experience with third-party libraries and APIs\n\n - Experience with agile methodologies\n\n - Familiarity with Functional Programming will be a plus\n\n - Excellent analytical skills with a good problem-solving attitude\n\n - Ability to perform in a team environment\n\n - BSc degree in Computer Science or relevant field\n\n\n\nWhat's Next... \n\nAfter you submit your application, you can expect the following steps in the recruitment process:\n\n - Online Technical Test\n\n - TA Call\n\n - Live Coding\n\n - Final Interview - Hiring Manager (Virtual or face-to-face)\n\n\n\nGen is an equal opportunity employer, and we’re committed to fair, inclusive practices at every stage of the candidate and employee journey. Employment decisions are based on merit, experience and business needs. "},{"id":"aa885b93-acd4-4aed-ba53-4800ddc7cc24","title":"Senior Backend Engineer - MoneyLion","department":"Technology","team":"Technology","employmentType":"FullTime","location":"MYS - Kuala Lumpur","secondaryLocations":[],"publishedAt":"2026-04-15T15:07:22.604+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"55188","addressRegion":"Wilayah Persekutuan Kuala Lumpur","streetAddress":"Level 26 Menara Exchange106","addressCountry":"Malaysia","addressLocality":"Kuala Lumpur"}},"jobUrl":"https://jobs.ashbyhq.com/gen-digital/aa885b93-acd4-4aed-ba53-4800ddc7cc24","applyUrl":"https://jobs.ashbyhq.com/gen-digital/aa885b93-acd4-4aed-ba53-4800ddc7cc24/application","descriptionHtml":"About Gen
Gen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries.
Together, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. We’re always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results.
When you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs.
At Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You’ll work with people who back each other, respect each other and understand that our differences are a competitive advantage.
If this sounds like you, we’d love you to be part of Gen.
About the Role
The Kuala Lumpur hub stands as the technological epicenter for MoneyLion, where innovation meets velocity in the pursuit of disrupting traditional finance. Embrace the dynamism and challenges within our diverse collective of pioneers and disruptors. As a Senior Backend Engineer at MoneyLion, your expertise will be pivotal in architecting the backbone of our fintech solutions. Dive into our forward-thinking engineering brigade, dedicated to reshaping the fintech landscape. Your role involves crafting, implementing, and refining microservices and RESTful APIs, the vital cogs that enable seamless financial experiences across various platforms. In essence, a Senior Backend Engineer in MoneyLion is not just a coder but a multifaceted professional who plays a key role in shaping the technological direction and success of their team. Join us in this journey to empower consumer finance through cutting-edge technology and innovation.
About MoneyLion
MoneyLion is a leader in financial technology powering the next generation of personalized products and content, with a top consumer finance super app, a premier embedded finance platform for enterprise businesses and a world-class media arm. MoneyLion’s mission is to give everyone the power to make their best financial decisions. We pride ourselves on serving the many, not the few; providing confidence through guidance, choice, personalization; and shortening the distance to an informed action.
In our go-to money app for consumers, we deliver curated content on finance and related topics, through a tailored feed that engages people to learn and share. People take control of their finances with our innovative financial products and marketplace - including our full-fledged suite of features to save, borrow, spend, and invest - seamlessly bringing together the best offers and content from MoneyLion and our 1,100+ Enterprise Partner network, together in one experience. MoneyLion’s enterprise technology provides the definitive search engine and marketplace for financial products, enabling any company to add embedded finance to their business, with advanced AI-backed data and tools through our platform and API. Established in 2013, MoneyLion connects millions of people with the financial products and content they need, when and where they need it.
Key Responsibilities
Design and implement complex software solutions tailored to fintech needs.
Take on a leadership role in and mentor development teams, guiding project direction and architecture.
Ensure software complies with security standards and financial regulations.
Optimize application performance for scalability and user experience.
Uphold quality assurance through rigorous testing and code reviews.
Solve intricate technical challenges under tight deadlines.
Keep abreast of the latest fintech technologies and industry trends.
Facilitate collaboration across departments to align software with business objectives.
Provide operational support, troubleshooting, and system improvements.
Contribute to strategic planning with tech insights and innovation proposals.
About You:
Experienced in Java, or any other OOP languages such as C#.NET, or PHP.
Experienced in any relational databases such as MySQL, PostgreSQL, or MSSQL.
Experienced in non-relational databases such as MongoDB, DocumentDB, or CosmosDB.
Experienced in web APIs of reasonable complexity.
Familiar with containerized applications using Docker and Kubernetes.
You have a Diploma / Bachelor’s degree in Computer Science or equivalent experience
At least 4+ years of experience building and developing software would be preferred.
Technology stack we use:
Java, Spring Boot, Nodejs, ES6, MySQL, PostgreSQL, MongoDB, Kafka, Docker, Kubernetes, AWS.
(Don’t worry if you don’t know all of them right now, because you don’t have to)
What's Next...
After you submit your application, you can expect the following steps in the recruitment process:
Technical Assessment
TA Call
Live Coding (Virtual)
Interview - Hiring Manager (Virtual or Face-to-face)
Gen is an equal opportunity employer, and we’re committed to fair, inclusive practices at every stage of the candidate and employee journey. Employment decisions are based on merit, experience and business needs.
","descriptionPlain":"About Gen\n\nGen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries. \n\nTogether, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. We’re always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results. \n\nWhen you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs. \n\nAt Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You’ll work with people who back each other, respect each other and understand that our differences are a competitive advantage. \n\nIf this sounds like you, we’d love you to be part of Gen. \n\n\n\nAbout the Role\n\nThe Kuala Lumpur hub stands as the technological epicenter for MoneyLion, where innovation meets velocity in the pursuit of disrupting traditional finance. Embrace the dynamism and challenges within our diverse collective of pioneers and disruptors. As a Senior Backend Engineer at MoneyLion, your expertise will be pivotal in architecting the backbone of our fintech solutions. Dive into our forward-thinking engineering brigade, dedicated to reshaping the fintech landscape. Your role involves crafting, implementing, and refining microservices and RESTful APIs, the vital cogs that enable seamless financial experiences across various platforms. In essence, a Senior Backend Engineer in MoneyLion is not just a coder but a multifaceted professional who plays a key role in shaping the technological direction and success of their team. Join us in this journey to empower consumer finance through cutting-edge technology and innovation.\n\n\n\nAbout MoneyLion\n\nMoneyLion is a leader in financial technology powering the next generation of personalized products and content, with a top consumer finance super app, a premier embedded finance platform for enterprise businesses and a world-class media arm. MoneyLion’s mission is to give everyone the power to make their best financial decisions. We pride ourselves on serving the many, not the few; providing confidence through guidance, choice, personalization; and shortening the distance to an informed action.\n\n\n\nIn our go-to money app for consumers, we deliver curated content on finance and related topics, through a tailored feed that engages people to learn and share. People take control of their finances with our innovative financial products and marketplace - including our full-fledged suite of features to save, borrow, spend, and invest - seamlessly bringing together the best offers and content from MoneyLion and our 1,100+ Enterprise Partner network, together in one experience. MoneyLion’s enterprise technology provides the definitive search engine and marketplace for financial products, enabling any company to add embedded finance to their business, with advanced AI-backed data and tools through our platform and API. Established in 2013, MoneyLion connects millions of people with the financial products and content they need, when and where they need it.\n\n\n\nKey Responsibilities\n\n - Design and implement complex software solutions tailored to fintech needs.\n\n - Take on a leadership role in and mentor development teams, guiding project direction and architecture.\n\n - Ensure software complies with security standards and financial regulations.\n\n - Optimize application performance for scalability and user experience.\n\n - Uphold quality assurance through rigorous testing and code reviews.\n\n - Solve intricate technical challenges under tight deadlines.\n\n - Keep abreast of the latest fintech technologies and industry trends.\n\n - Facilitate collaboration across departments to align software with business objectives.\n\n - Provide operational support, troubleshooting, and system improvements.\n\n - Contribute to strategic planning with tech insights and innovation proposals.\n\n\n\nAbout You:\n\n - Experienced in Java, or any other OOP languages such as C#.NET, or PHP.\n\n - Experienced in any relational databases such as MySQL, PostgreSQL, or MSSQL.\n\n - Experienced in non-relational databases such as MongoDB, DocumentDB, or CosmosDB.\n\n - Experienced in web APIs of reasonable complexity.\n\n - Familiar with containerized applications using Docker and Kubernetes.\n\n - You have a Diploma / Bachelor’s degree in Computer Science or equivalent experience\n\n - At least 4+ years of experience building and developing software would be preferred. \n\n\n\nTechnology stack we use:\n\nJava, Spring Boot, Nodejs, ES6, MySQL, PostgreSQL, MongoDB, Kafka, Docker, Kubernetes, AWS.\n\n(Don’t worry if you don’t know all of them right now, because you don’t have to)\n\n\n\nWhat's Next...\n\nAfter you submit your application, you can expect the following steps in the recruitment process:\n\n - Technical Assessment\n\n - TA Call\n\n - Live Coding (Virtual)\n\n - Interview - Hiring Manager (Virtual or Face-to-face)\n\n\n\nGen is an equal opportunity employer, and we’re committed to fair, inclusive practices at every stage of the candidate and employee journey. Employment decisions are based on merit, experience and business needs. \n\n"},{"id":"020a42a9-7c79-4e6c-958f-726069ff86f0","title":"Data Scientist, Intern - MoneyLion","department":"Product & Portfolio","team":"Product & Portfolio","employmentType":"Intern","location":"MYS - Kuala Lumpur","secondaryLocations":[],"publishedAt":"2026-04-15T15:10:59.118+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"postalCode":"55188","addressRegion":"Wilayah Persekutuan Kuala Lumpur","streetAddress":"Level 26 Menara Exchange106","addressCountry":"Malaysia","addressLocality":"Kuala Lumpur"}},"jobUrl":"https://jobs.ashbyhq.com/gen-digital/020a42a9-7c79-4e6c-958f-726069ff86f0","applyUrl":"https://jobs.ashbyhq.com/gen-digital/020a42a9-7c79-4e6c-958f-726069ff86f0/application","descriptionHtml":"About Gen
Gen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries.
Together, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. We’re always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results.
When you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career.
At Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You’ll work with people who back each other, respect each other and understand that our differences are a competitive advantage.
If this sounds like you, we’d love you to be part of Gen.
About the Role
The Kuala Lumpur office is the technology powerhouse of MoneyLion. We pride ourselves on innovative initiatives and thrive in a fast paced and challenging environment.
We are looking for a data science intern to join our multicultural team of visionaries and industry rebels in disrupting the traditional finance industry! This internship will be 6 months long, starting June 2026 to December 2026. Kindly note that this internship is only open to Malaysians, with final year students preferred.
About MoneyLion
MoneyLion is a leader in financial technology powering the next generation of personalized products and content, with a top consumer finance super app, a premier embedded finance platform for enterprise businesses and a world-class media arm. MoneyLion’s mission is to give everyone the power to make their best financial decisions. We pride ourselves on serving the many, not the few; providing confidence through guidance, choice, personalization; and shortening the distance to an informed action.
In our go-to money app for consumers, we deliver curated content on finance and related topics, through a tailored feed that engages people to learn and share. People take control of their finances with our innovative financial products and marketplace - including our full-fledged suite of features to save, borrow, spend, and invest - seamlessly bringing together the best offers and content from MoneyLion and our 1,100+ Enterprise Partner network, together in one experience. MoneyLion’s enterprise technology provides the definitive search engine and marketplace for financial products, enabling any company to add embedded finance to their business, with advanced AI-backed data and tools through our platform and API. Established in 2013, MoneyLion connects millions of people with the financial products and content they need, when and where they need it.
Key Responsibilities
Perform analyses to understand how our users interact with our products and how to improve our products.
Discover new insights and understanding of business performance based on data
Develop dashboards to track relevant metrics.
Assist with regular maintenance/BAU operations within the data science team.
Assist with prototyping and exploring new machine learning initiatives in MoneyLion.
Communicate findings to stakeholders in a clear and concise manner.
About You
Currently pursuing a technical degree in a quantitative field, such as computer science, mathematics, or actuarial science.
Proficient in either R, Python, Matlab or other analytics/data mining packages.
Experience in machine learning, predictive analytics and statistical modelling, in academic and/or industry settings.
Fast learner with an ability to problem-solve independently.
Good written and verbal communication skills, with high attention to detail.
What's Next...
After you submit your application, you can expect the following steps in the recruitment process:
Online Technical Test
Take-Home Assessment
Interview & Discussion of Take-Home Assessment - Hiring Manager (Virtual or face-to-face)
Gen is an equal opportunity employer, and we’re committed to fair, inclusive practices at every stage of the candidate and employee journey. Employment decisions are based on merit, experience and business needs.
","descriptionPlain":"About Gen\n\nGen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries. \n\nTogether, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. We’re always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results. \n\nWhen you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career.\n\nAt Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You’ll work with people who back each other, respect each other and understand that our differences are a competitive advantage. \n\nIf this sounds like you, we’d love you to be part of Gen. \n\n\n\nAbout the Role\n\nThe Kuala Lumpur office is the technology powerhouse of MoneyLion. We pride ourselves on innovative initiatives and thrive in a fast paced and challenging environment.\n\nWe are looking for a data science intern to join our multicultural team of visionaries and industry rebels in disrupting the traditional finance industry! This internship will be 6 months long, starting June 2026 to December 2026. Kindly note that this internship is only open to Malaysians, with final year students preferred.\n\n\n\nAbout MoneyLion\n\nMoneyLion is a leader in financial technology powering the next generation of personalized products and content, with a top consumer finance super app, a premier embedded finance platform for enterprise businesses and a world-class media arm. MoneyLion’s mission is to give everyone the power to make their best financial decisions. We pride ourselves on serving the many, not the few; providing confidence through guidance, choice, personalization; and shortening the distance to an informed action.\n\nIn our go-to money app for consumers, we deliver curated content on finance and related topics, through a tailored feed that engages people to learn and share. People take control of their finances with our innovative financial products and marketplace - including our full-fledged suite of features to save, borrow, spend, and invest - seamlessly bringing together the best offers and content from MoneyLion and our 1,100+ Enterprise Partner network, together in one experience. MoneyLion’s enterprise technology provides the definitive search engine and marketplace for financial products, enabling any company to add embedded finance to their business, with advanced AI-backed data and tools through our platform and API. Established in 2013, MoneyLion connects millions of people with the financial products and content they need, when and where they need it.\n\nKey Responsibilities \n\n - Perform analyses to understand how our users interact with our products and how to improve our products.\n\n - Discover new insights and understanding of business performance based on data\n\n - Develop dashboards to track relevant metrics.\n\n - Assist with regular maintenance/BAU operations within the data science team.\n\n - Assist with prototyping and exploring new machine learning initiatives in MoneyLion.\n\n - Communicate findings to stakeholders in a clear and concise manner.\n\n\n\nAbout You \n\n - Currently pursuing a technical degree in a quantitative field, such as computer science, mathematics, or actuarial science.\n\n - Proficient in either R, Python, Matlab or other analytics/data mining packages.\n\n - Experience in machine learning, predictive analytics and statistical modelling, in academic and/or industry settings.\n\n - Fast learner with an ability to problem-solve independently.\n\n - Good written and verbal communication skills, with high attention to detail.\n\n\n\nWhat's Next... \n\nAfter you submit your application, you can expect the following steps in the recruitment process:\n\n - Online Technical Test\n\n - Take-Home Assessment\n\n - Interview & Discussion of Take-Home Assessment - Hiring Manager (Virtual or face-to-face)\n \n\nGen is an equal opportunity employer, and we’re committed to fair, inclusive practices at every stage of the candidate and employee journey. Employment decisions are based on merit, experience and business needs. "},{"id":"ec9dc7d0-9ed2-4421-ad61-158462f59e27","title":"Data Engineer, Intern - MoneyLion","department":"Finance & Business Performance","team":"Finance & Business Performance","employmentType":"Intern","location":"MYS - Kuala Lumpur","secondaryLocations":[],"publishedAt":"2026-04-15T15:24:18.533+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"postalCode":"55188","addressRegion":"Wilayah Persekutuan Kuala Lumpur","streetAddress":"Level 26 Menara Exchange106","addressCountry":"Malaysia","addressLocality":"Kuala Lumpur"}},"jobUrl":"https://jobs.ashbyhq.com/gen-digital/ec9dc7d0-9ed2-4421-ad61-158462f59e27","applyUrl":"https://jobs.ashbyhq.com/gen-digital/ec9dc7d0-9ed2-4421-ad61-158462f59e27/application","descriptionHtml":"About Gen
Gen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries.
Together, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. We’re always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results.
When you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career.
At Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You’ll work with people who back each other, respect each other and understand that our differences are a competitive advantage.
If this sounds like you, we’d love you to be part of Gen.
About the Role
The Kuala Lumpur office is the tech hub of MoneyLion, where we move fast and innovate constantly. We're looking for a Data Engineer Intern who’s excited about working with data and building scalable solutions. Kindly note that this internship is only open to Malaysian nationals, with final year students who can commit for 6 months.
Our Data Engineering team is creating a powerful data platform to help teams across MoneyLion build better products and experiences. We're using modern tools like Apache Iceberg to build an open, efficient, and connected infrastructure. As an intern, you’ll work with cloud technologies, help build and maintain data pipelines, and support projects in machine learning, analytics, and product development. Come join our diverse team as we shake up the world of traditional finance!
About MoneyLion
MoneyLion is a leader in financial technology powering the next generation of personalized products and content, with a top consumer finance super app, a premier embedded finance platform for enterprise businesses and a world-class media arm. MoneyLion’s mission is to give everyone the power to make their best financial decisions. We pride ourselves on serving the many, not the few; providing confidence through guidance, choice, personalization; and shortening the distance to an informed action.
In our go-to money app for consumers, we deliver curated content on finance and related topics, through a tailored feed that engages people to learn and share. People take control of their finances with our innovative financial products and marketplace - including our full-fledged suite of features to save, borrow, spend, and invest - seamlessly bringing together the best offers and content from MoneyLion and our 1,100+ Enterprise Partner network, together in one experience. MoneyLion’s enterprise technology provides the definitive search engine and marketplace for financial products, enabling any company to add embedded finance to their business, with advanced AI-backed data and tools through our platform and API. Established in 2013, MoneyLion connects millions of people with the financial products and content they need, when and where they need it.
Key Responsibilities
Assist in building and maintaining scalable data pipelines for data ingestion, transformation, and delivery.
Collaborate with data scientists, analysts, and software engineers to deliver high-quality datasets.
Help maintain data platforms and support data governance efforts by managing data access.
Contribute to documentation and best practices for data engineering workflows.
Learn and work with tools like Apache Airflow, Spark, AWS and SQL/NoSQL databases
About You
Currently pursuing a degree in Computer Science, Data Science, Software Engineering, Information Systems, or a related technical field.
Familiarity with programming languages such as Python and SQL.
Understanding of database concepts, ETL pipelines and foundational data engineering principles.
Exposure to cloud platforms (preferably AWS), distributed computing (e.g. Spark) or orchestration (e.g. Airflow) is a plus.
Has a deep sense of ownership towards professional development, day-to-day responsibilities, and self-learning.
Strong problem-solving skills and the ability to think creatively.
Eager to learn quickly, stay curious, and adapt to new technologies with enthusiasm.
What's Next...
After you submit your application, you can expect the following steps in the recruitment process:
Technical Assessment
TA Call
Take Home Assessment
Interview - Hiring Manager (Virtual or face-to-face)
Gen is an equal opportunity employer, and we’re committed to fair, inclusive practices at every stage of the candidate and employee journey. Employment decisions are based on merit, experience and business needs.
","descriptionPlain":"About Gen\n\nGen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries. \n\nTogether, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. We’re always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results. \n\nWhen you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career.\n\nAt Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You’ll work with people who back each other, respect each other and understand that our differences are a competitive advantage. \n\nIf this sounds like you, we’d love you to be part of Gen. \n\n\n\nAbout the Role \n\nThe Kuala Lumpur office is the tech hub of MoneyLion, where we move fast and innovate constantly. We're looking for a Data Engineer Intern who’s excited about working with data and building scalable solutions. Kindly note that this internship is only open to Malaysian nationals, with final year students who can commit for 6 months.\n\nOur Data Engineering team is creating a powerful data platform to help teams across MoneyLion build better products and experiences. We're using modern tools like Apache Iceberg to build an open, efficient, and connected infrastructure. As an intern, you’ll work with cloud technologies, help build and maintain data pipelines, and support projects in machine learning, analytics, and product development. Come join our diverse team as we shake up the world of traditional finance!\n\n\n\nAbout MoneyLion\n\nMoneyLion is a leader in financial technology powering the next generation of personalized products and content, with a top consumer finance super app, a premier embedded finance platform for enterprise businesses and a world-class media arm. MoneyLion’s mission is to give everyone the power to make their best financial decisions. We pride ourselves on serving the many, not the few; providing confidence through guidance, choice, personalization; and shortening the distance to an informed action.\n\nIn our go-to money app for consumers, we deliver curated content on finance and related topics, through a tailored feed that engages people to learn and share. People take control of their finances with our innovative financial products and marketplace - including our full-fledged suite of features to save, borrow, spend, and invest - seamlessly bringing together the best offers and content from MoneyLion and our 1,100+ Enterprise Partner network, together in one experience. MoneyLion’s enterprise technology provides the definitive search engine and marketplace for financial products, enabling any company to add embedded finance to their business, with advanced AI-backed data and tools through our platform and API. Established in 2013, MoneyLion connects millions of people with the financial products and content they need, when and where they need it.\n\nKey Responsibilities\n\n - Assist in building and maintaining scalable data pipelines for data ingestion, transformation, and delivery.\n\n - Collaborate with data scientists, analysts, and software engineers to deliver high-quality datasets.\n\n - Help maintain data platforms and support data governance efforts by managing data access.\n\n - Contribute to documentation and best practices for data engineering workflows.\n\n - Learn and work with tools like Apache Airflow, Spark, AWS and SQL/NoSQL databases\n\n\n\nAbout You \n\n - Currently pursuing a degree in Computer Science, Data Science, Software Engineering, Information Systems, or a related technical field.\n\n - Familiarity with programming languages such as Python and SQL.\n\n - Understanding of database concepts, ETL pipelines and foundational data engineering principles.\n\n - Exposure to cloud platforms (preferably AWS), distributed computing (e.g. Spark) or orchestration (e.g. Airflow) is a plus.\n\n - Has a deep sense of ownership towards professional development, day-to-day responsibilities, and self-learning.\n\n - Strong problem-solving skills and the ability to think creatively.\n\n - Eager to learn quickly, stay curious, and adapt to new technologies with enthusiasm.\n\n\n\nWhat's Next... \n\nAfter you submit your application, you can expect the following steps in the recruitment process:\n\n - Technical Assessment\n\n - TA Call\n\n - Take Home Assessment\n\n - Interview - Hiring Manager (Virtual or face-to-face)\n\n\n\nGen is an equal opportunity employer, and we’re committed to fair, inclusive practices at every stage of the candidate and employee journey. Employment decisions are based on merit, experience and business needs. "},{"id":"a4c5bd2f-84c4-4b2b-b942-24916bfb6643","title":"Data Scientist (Decision Science) - MoneyLion","department":"Product & Portfolio","team":"Product & Portfolio","employmentType":"FullTime","location":"MYS - Kuala Lumpur","secondaryLocations":[],"publishedAt":"2026-07-24T14:50:57.058+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"55188","addressRegion":"Wilayah Persekutuan Kuala Lumpur","streetAddress":"Level 26 Menara Exchange106","addressCountry":"Malaysia","addressLocality":"Kuala Lumpur"}},"jobUrl":"https://jobs.ashbyhq.com/gen-digital/a4c5bd2f-84c4-4b2b-b942-24916bfb6643","applyUrl":"https://jobs.ashbyhq.com/gen-digital/a4c5bd2f-84c4-4b2b-b942-24916bfb6643/application","descriptionHtml":"About Gen
Gen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries.
Together, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. We’re always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results.
When you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs.
At Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You’ll work with people who back each other, respect each other and understand that our differences are a competitive advantage.
If this sounds like you, we’d love you to be part of Gen.
About the Role
We are looking for a Data Scientist to develop data solutions that will enable us to assist critical day to day business decisions.
As a Data Scientist in the Decision Science role, you will have the opportunity to apply analytics, experimentation and machine learning algorithms to support and enhance MoneyLion’s products with data driven decisions.
You will be embedded within the product teams and deliver tangible business value by deploying or refining solutions ranging from fraud and credit underwriting to user experience optimisations, providing convincing evidence of their effectiveness. This entails designing, developing, validating, deploying and monitoring the outcome of experiments using (and refining) business objectives that will ultimately increase revenue and reduce business costs. You will partner with Product, Data Engineers and Machine Learning teams, exploring and utilizing the frontier of innovation, in order to augment analytics with AI, rapidly iterate with configurable experiments, monitor and evaluate key developments, and understand business needs intimately to help develop valuable AI solutions.
About MoneyLion
MoneyLion is a leader in financial technology powering the next generation of personalized products and content, with a top consumer finance super app, a premier embedded finance platform for enterprise businesses and a world-class media arm. MoneyLion’s mission is to give everyone the power to make their best financial decisions. We pride ourselves on serving the many, not the few; providing confidence through guidance, choice, personalization; and shortening the distance to an informed action.
In our go-to money app for consumers, we deliver curated content on finance and related topics, through a tailored feed that engages people to learn and share. People take control of their finances with our innovative financial products and marketplace - including our full-fledged suite of features to save, borrow, spend, and invest - seamlessly bringing together the best offers and content from MoneyLion and our 1,100+ Enterprise Partner network, together in one experience. MoneyLion’s enterprise technology provides the definitive search engine and marketplace for financial products, enabling any company to add embedded finance to their business, with advanced AI-backed data and tools through our platform and API. Established in 2013, MoneyLion connects millions of people with the financial products and content they need, when and where they need it.
Key Responsibilities
Perform analyses to understand how our users interact with our products and how to improve our products
Communicate findings to stakeholders in a clear and concise manner
Identify anomalies and investigate the root causes of anomalies
Design and build experiments to solve challenging data and business problems
Collaborate with product owners to discover new insights and understanding of business performance based on data
Identify trends and opportunities from the data and influence product roadmaps
Develop dashboards to track relevant metrics
Recommend ways to measure success
Work with engineers to improve the data collection process
Ensure data-driven decision making within the organization
Apply, develop or refine AI algorithms to deliver business value
About You
Strong mathematical, statistical or actuarial background
Must have hands on experience in machine learning, predictive analytics and statistical modeling
Proficiency with A/B testing and experimentation framework is preferred
Adept at problem solving using both textbook methods and novel viewpoints
Proficient in programming languages such as Python and SQL
Knowledge of data structures, data modeling, software architecture and machine learning algorithms will be an advantage
Demonstrably experienced with data visualization
Demonstrably excellent verbal and written communication skills
What's Next...
After you submit your application, you can expect the following steps in the recruitment process:
Online Technical Test
Take-Home Assessment
Interview & Discussion of Take-Home Assessment - Hiring Manager (Virtual or face-to-face)
Bar Raiser Interview (Where Needed)
Gen is an equal opportunity employer, and we’re committed to fair, inclusive practices at every stage of the candidate and employee journey. Employment decisions are based on merit, experience and business needs.
About Gen:
Gen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries.
Together, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. We’re always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results.
When you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs.
At Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You’ll work with people who back each other, respect each other and understand that our differences are a competitive advantage.
If this sounds like you, we’d love you to be part of Gen.
About the Role
We are looking for a Data Platform Engineer to join our Data Platform Operations team. In this role, you will own the day‑to‑day operation and monitoring of our data platforms and pipelines, and drive continuous improvements from an operational and maintenance perspective.
You will work closely with data engineers, analysts, and platform teams to ensure our data platforms are stable, observable, cost‑efficient, and ready to support new use cases.
Key Responsibilities
Operate and monitor data platforms (Azure and on‑prem / legacy) to ensure availability, performance, and reliability.
Run and support data processing workflows, including incident handling, troubleshooting failed jobs, and coordinating fixes with development teams.
Implement and improve observability (monitoring, alerting, logging, SLAs/SLOs) for data platforms and pipelines.
Drive continuous improvements in data platform operations:
Simplify and automate recurring operational tasks.
Reduce manual interventions and operational risk.
Improve deployment, rollback, and change‑management practices.
Collaborate with data engineers and product teams to operationalize new data products and integrate them into existing platform standards.
Contribute to operational documentation (runbooks, standards, best practices) and knowledge sharing across the data organization.
About You
Hands‑on experience in data platform operations, data engineering, or a related role.
Strong understanding of data processing concepts (batch, scheduling, dependencies, failures, backfills).
Practical experience with at least some of the Azure data services and/or traditional ETL tools listed above.
Comfortable working with SQL and modern version‑control workflows (branches, pull requests, code reviews).
Problem‑solving mindset with a focus on stability, reliability, and continuous improvement rather than one‑off fixes.
Good communication skills; able to work with both technical and non‑technical stakeholders.
We are looking for someone who either has, or is keen to develop, experience with a modern data stack, ideally including: AWS, Snowflake, dbt / SQLMesh for transformation and data modeling, Git / GitHub and modern CI/CD practices for data and infrastructure, Kubernetes (container‑based workloads and operations), Kafka or similar event streaming platforms , IaaC (infrastructure‑as‑code) and platform automation,
We are looking for someone who has solid scripting / programming skills for automation and tooling, ideally: SQL / Procedural SQL, Python, Bash
Ability to build small tools and utilities to automate operational tasks, improve monitoring, or integrate systems.
What's Next
About Gen
Gen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries.
Together, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. We’re always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results.
When you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs.
At Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You’ll work with people who back each other, respect each other and understand that our differences are a competitive advantage.
If this sounds like you, we’d love you to be part of Gen.
About MoneyLion
MoneyLion is a leader in financial technology powering the next generation of personalized products and content, with a top consumer finance super app, a premier embedded finance platform for enterprise businesses and a world-class media arm. MoneyLion’s mission is to give everyone the power to make their best financial decisions. We pride ourselves on serving the many, not the few; providing confidence through guidance, choice, personalization; and shortening the distance to an informed action.
In our go-to money app for consumers, we deliver curated content on finance and related topics, through a tailored feed that engages people to learn and share. People take control of their finances with our innovative financial products and marketplace - including our full-fledged suite of features to save, borrow, spend, and invest - seamlessly bringing together the best offers and content from MoneyLion and our 1,100+ Enterprise Partner network, together in one experience. MoneyLion’s enterprise technology provides the definitive search engine and marketplace for financial products, enabling any company to add embedded finance to their business, with advanced AI-backed data and tools through our platform and API. Established in 2013, MoneyLion connects millions of people with the financial products and content they need, when and where they need it.
About the Role
The Kuala Lumpur hub stands as the technological epicenter for MoneyLion, where innovation meets velocity in the pursuit of disrupting traditional finance. We’re looking for an experienced lead engineer who is passionate about building software. Join our cutting edge engineering team to revolutionize the Fintech industry. You will design, implementation, testing, and deployment of Microservices and RESTful APIs that empower consumer financial products across desktop and mobile. Join us in this journey to empower consumer finance through cutting-edge technology and innovation.
MoneyLion is a leader in financial technology powering the next generation of personalized products and content, with a top consumer finance super app, a premier embedded finance platform for enterprise businesses and a world-class media arm. MoneyLion’s mission is to give everyone the power to make their best financial decisions. We pride ourselves on serving the many, not the few; providing confidence through guidance, choice, personalization; and shortening the distance to an informed action.
In our go-to money app for consumers, we deliver curated content on finance and related topics, through a tailored feed that engages people to learn and share. People take control of their finances with our innovative financial products and marketplace - including our full-fledged suite of features to save, borrow, spend, and invest - seamlessly bringing together the best offers and content from MoneyLion and our 1,100+ Enterprise Partner network, together in one experience. MoneyLion’s enterprise technology provides the definitive search engine and marketplace for financial products, enabling any company to add embedded finance to their business, with advanced AI-backed data and tools through our platform and API. Established in 2013, MoneyLion connects millions of people with the financial products and content they need, when and where they need it.
Key Responsibilities
Developing innovative features in the Fintech industry.
Architecting and implementing cutting edge technology.
Working with industry standards of CICD best practices at enterprise level.
Leading & building a high performing team in delivering value
About You
Proven competency delivering enterprise solutions in one or more of the following domains: backend development, mobile development, quality assurance, or SRE.
Proven competency in industry best practices for Engineering excellence, driving cross-functional architectural discussion (RFC) and coaching mid/senior engineers.
A passion to learn from, to teach & to elevate the people around you.
Ability to comprehend deep business domains and design solutions to address the gaps.
Experienced in leading Agile teams to ship complex solutions using Scrum framework.
Ability to balance between technical deliverables and necessary stakeholders coordination.
You have a Diploma / Bachelor’s degree in Computer Science or equivalent experience.
At least 8+ years of experience developing, maintaining, monitoring and supporting software for high concurrency production environment.
Technology stack we use:
Java, Spring Boot, Nodejs, ES6, MySQL, PostgreSQL, MongoDB, Kafka, Docker, Kubernetes, AWS.
(Don’t worry if you don’t know all of them right now, because you don’t have to)
What's Next
TA Call
Whiteboarding Session
Final Interview - Hiring Manager
Bar-raiser Interview (Conditional)
__________
Gen is an equal opportunity employer, and we’re committed to fair, inclusive practices at every stage of the candidate and employee journey. Employment decisions are based on merit, experience and business needs.
","descriptionPlain":"About Gen\n\nGen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries. \n\n\n\nTogether, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. We’re always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results. \n\n\n\nWhen you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs. \n\n\n\nAt Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You’ll work with people who back each other, respect each other and understand that our differences are a competitive advantage. \n\n\n\nIf this sounds like you, we’d love you to be part of Gen. \n\n\n\nAbout MoneyLion\n\nMoneyLion is a leader in financial technology powering the next generation of personalized products and content, with a top consumer finance super app, a premier embedded finance platform for enterprise businesses and a world-class media arm. MoneyLion’s mission is to give everyone the power to make their best financial decisions. We pride ourselves on serving the many, not the few; providing confidence through guidance, choice, personalization; and shortening the distance to an informed action.\n\n \n\nIn our go-to money app for consumers, we deliver curated content on finance and related topics, through a tailored feed that engages people to learn and share. People take control of their finances with our innovative financial products and marketplace - including our full-fledged suite of features to save, borrow, spend, and invest - seamlessly bringing together the best offers and content from MoneyLion and our 1,100+ Enterprise Partner network, together in one experience. MoneyLion’s enterprise technology provides the definitive search engine and marketplace for financial products, enabling any company to add embedded finance to their business, with advanced AI-backed data and tools through our platform and API. Established in 2013, MoneyLion connects millions of people with the financial products and content they need, when and where they need it.\n\n\n\nAbout the Role\n\nThe Kuala Lumpur hub stands as the technological epicenter for MoneyLion, where innovation meets velocity in the pursuit of disrupting traditional finance. We’re looking for an experienced lead engineer who is passionate about building software. Join our cutting edge engineering team to revolutionize the Fintech industry. You will design, implementation, testing, and deployment of Microservices and RESTful APIs that empower consumer financial products across desktop and mobile. Join us in this journey to empower consumer finance through cutting-edge technology and innovation.\n\n\n\nMoneyLion is a leader in financial technology powering the next generation of personalized products and content, with a top consumer finance super app, a premier embedded finance platform for enterprise businesses and a world-class media arm. MoneyLion’s mission is to give everyone the power to make their best financial decisions. We pride ourselves on serving the many, not the few; providing confidence through guidance, choice, personalization; and shortening the distance to an informed action.\n\n\n\nIn our go-to money app for consumers, we deliver curated content on finance and related topics, through a tailored feed that engages people to learn and share. People take control of their finances with our innovative financial products and marketplace - including our full-fledged suite of features to save, borrow, spend, and invest - seamlessly bringing together the best offers and content from MoneyLion and our 1,100+ Enterprise Partner network, together in one experience. MoneyLion’s enterprise technology provides the definitive search engine and marketplace for financial products, enabling any company to add embedded finance to their business, with advanced AI-backed data and tools through our platform and API. Established in 2013, MoneyLion connects millions of people with the financial products and content they need, when and where they need it.\n\n\n\nKey Responsibilities\n\n - Developing innovative features in the Fintech industry.\n\n - Architecting and implementing cutting edge technology.\n\n - Working with industry standards of CICD best practices at enterprise level.\n\n - Leading & building a high performing team in delivering value\n\n\n\nAbout You\n\n - Proven competency delivering enterprise solutions in one or more of the following domains: backend development, mobile development, quality assurance, or SRE.\n\n - Proven competency in industry best practices for Engineering excellence, driving cross-functional architectural discussion (RFC) and coaching mid/senior engineers.\n\n - A passion to learn from, to teach & to elevate the people around you.\n\n - Ability to comprehend deep business domains and design solutions to address the gaps.\n\n - Experienced in leading Agile teams to ship complex solutions using Scrum framework.\n\n - Ability to balance between technical deliverables and necessary stakeholders coordination.\n\n - You have a Diploma / Bachelor’s degree in Computer Science or equivalent experience.\n\n - At least 8+ years of experience developing, maintaining, monitoring and supporting software for high concurrency production environment.\n\n\n\nTechnology stack we use:\n\nJava, Spring Boot, Nodejs, ES6, MySQL, PostgreSQL, MongoDB, Kafka, Docker, Kubernetes, AWS.\n\n(Don’t worry if you don’t know all of them right now, because you don’t have to)\n\n\n\nWhat's Next\n\n - TA Call\n\n - Whiteboarding Session\n\n - Final Interview - Hiring Manager\n\n - Bar-raiser Interview (Conditional)\n \n \n\n__________\n\nGen is an equal opportunity employer, and we’re committed to fair, inclusive practices at every stage of the candidate and employee journey. Employment decisions are based on merit, experience and business needs."},{"id":"a324b850-f0d0-476b-b871-5f05163a9556","title":"Backend Engineer II - MoneyLion","department":"Technology","team":"Technology","employmentType":"FullTime","location":"MYS - Kuala Lumpur","secondaryLocations":[],"publishedAt":"2026-04-16T03:29:50.233+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"55188","addressRegion":"Wilayah Persekutuan Kuala Lumpur","streetAddress":"Level 26 Menara Exchange106","addressCountry":"Malaysia","addressLocality":"Kuala Lumpur"}},"jobUrl":"https://jobs.ashbyhq.com/gen-digital/a324b850-f0d0-476b-b871-5f05163a9556","applyUrl":"https://jobs.ashbyhq.com/gen-digital/a324b850-f0d0-476b-b871-5f05163a9556/application","descriptionHtml":"About Gen:
Gen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries.
Together, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. We’re always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results.
When you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs.
At Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You’ll work with people who back each other, respect each other and understand that our differences are a competitive advantage.
If this sounds like you, we’d love you to be part of Gen.
About MoneyLion
MoneyLion is a leader in financial technology powering the next generation of personalized products and content, with a top consumer finance super app, a premier embedded finance platform for enterprise businesses and a world-class media arm. MoneyLion’s mission is to give everyone the power to make their best financial decisions. We pride ourselves on serving the many, not the few; providing confidence through guidance, choice, personalization; and shortening the distance to an informed action.
In our go-to money app for consumers, we deliver curated content on finance and related topics, through a tailored feed that engages people to learn and share. People take control of their finances with our innovative financial products and marketplace - including our full-fledged suite of features to save, borrow, spend, and invest - seamlessly bringing together the best offers and content from MoneyLion and our 1,100+ Enterprise Partner network, together in one experience. MoneyLion’s enterprise technology provides the definitive search engine and marketplace for financial products, enabling any company to add embedded finance to their business, with advanced AI-backed data and tools through our platform and API. Established in 2013, MoneyLion connects millions of people with the financial products and content they need, when and where they need it.
About the Role
The Kuala Lumpur office serves as the beating heart of innovation for MoneyLion, where creativity and speed converge to challenge the status quo of finance. Our environment celebrates diversity and the spirit of rebellion against traditional financial norms. We're on the lookout for enthusiastic junior to mid-level engineers ready to embark on a transformative journey in fintech. As part of our dynamic engineering team, you'll contribute to the development and refinement of microservices and RESTful APIs. These are the core components that enable our consumer financial products to excel across various platforms. Dive into a role where your work directly impacts the evolution of fintech, blending your passion for software building with our mission to revolutionize financial services.
Key Responsibilities:
Developing innovative features in the Fintech industry.
Participating in architecting and implementing event-driven architecture.
Working with industry standards of CI/CD best practices at enterprise level.
About You:
Experienced in Java, or any other OOP languages such as C#.NET, Javascript, or PHP.
Experienced in any relational databases such as MySQL, PostgreSQL, or MSSQL.
Experienced non-relational databases such as MongoDB, DocumentDB, or CosmosDB.
Experienced in web APIs of reasonable complexity.
Familiar with containerized applications using Docker and Kubernetes.
You have a Diploma / Bachelor’s degree in Computer Science or equivalent experience.
At least 2+ years of experience building and developing software would be preferred. This is considered a mid-level role.
Technology stack we use:
Java, Spring Boot, Nodejs, ES6, MySQL, PostgreSQL, MongoDB, Kafka, Docker, Kubernetes, AWS.
Don’t worry if you don’t know all of them right now, because you don’t have to
What's Next:
Online Technical Assessment
TA Call - 15 minute chat with the Talent Acquisition Team.
Live Coding Challenge
Final Interview (Virtual or F2F)
__________
Gen is an equal opportunity employer, and we’re committed to fair, inclusive practices at every stage of the candidate and employee journey. Employment decisions are based on merit, experience and business needs.
","descriptionPlain":"About Gen:\n\nGen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries.\n\n\n\nTogether, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. We’re always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results.\n\nWhen you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs.\n\nAt Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You’ll work with people who back each other, respect each other and understand that our differences are a competitive advantage.\n\nIf this sounds like you, we’d love you to be part of Gen.\n\n\n\nAbout MoneyLion\n\nMoneyLion is a leader in financial technology powering the next generation of personalized products and content, with a top consumer finance super app, a premier embedded finance platform for enterprise businesses and a world-class media arm. MoneyLion’s mission is to give everyone the power to make their best financial decisions. We pride ourselves on serving the many, not the few; providing confidence through guidance, choice, personalization; and shortening the distance to an informed action.\n\n \n\nIn our go-to money app for consumers, we deliver curated content on finance and related topics, through a tailored feed that engages people to learn and share. People take control of their finances with our innovative financial products and marketplace - including our full-fledged suite of features to save, borrow, spend, and invest - seamlessly bringing together the best offers and content from MoneyLion and our 1,100+ Enterprise Partner network, together in one experience. MoneyLion’s enterprise technology provides the definitive search engine and marketplace for financial products, enabling any company to add embedded finance to their business, with advanced AI-backed data and tools through our platform and API. Established in 2013, MoneyLion connects millions of people with the financial products and content they need, when and where they need it.\n\n\n\nAbout the Role\n\nThe Kuala Lumpur office serves as the beating heart of innovation for MoneyLion, where creativity and speed converge to challenge the status quo of finance. Our environment celebrates diversity and the spirit of rebellion against traditional financial norms. We're on the lookout for enthusiastic junior to mid-level engineers ready to embark on a transformative journey in fintech. As part of our dynamic engineering team, you'll contribute to the development and refinement of microservices and RESTful APIs. These are the core components that enable our consumer financial products to excel across various platforms. Dive into a role where your work directly impacts the evolution of fintech, blending your passion for software building with our mission to revolutionize financial services.\n\n\n\nKey Responsibilities:\n\n - Developing innovative features in the Fintech industry.\n\n - Participating in architecting and implementing event-driven architecture.\n\n - Working with industry standards of CI/CD best practices at enterprise level.\n\n\n\nAbout You:\n\n - Experienced in Java, or any other OOP languages such as C#.NET, Javascript, or PHP.\n\n - Experienced in any relational databases such as MySQL, PostgreSQL, or MSSQL.\n\n - Experienced non-relational databases such as MongoDB, DocumentDB, or CosmosDB.\n\n - Experienced in web APIs of reasonable complexity.\n\n - Familiar with containerized applications using Docker and Kubernetes.\n\n - You have a Diploma / Bachelor’s degree in Computer Science or equivalent experience.\n\n - At least 2+ years of experience building and developing software would be preferred. This is considered a mid-level role.\n\n\n\nTechnology stack we use:\n\n - Java, Spring Boot, Nodejs, ES6, MySQL, PostgreSQL, MongoDB, Kafka, Docker, Kubernetes, AWS.\n\n - Don’t worry if you don’t know all of them right now, because you don’t have to\n\n\n\nWhat's Next:\n\n - Online Technical Assessment\n\n - TA Call - 15 minute chat with the Talent Acquisition Team.\n\n - Live Coding Challenge\n\n - Final Interview (Virtual or F2F)\n\n__________\n\nGen is an equal opportunity employer, and we’re committed to fair, inclusive practices at every stage of the candidate and employee journey. Employment decisions are based on merit, experience and business needs."},{"id":"28f5e139-8444-42e9-93bd-0d877d4e5c8f","title":"Engineering Manager (MLOps) - MoneyLion","department":"Product & Portfolio","team":"Product & Portfolio","employmentType":"FullTime","location":"MYS - Kuala Lumpur","secondaryLocations":[],"publishedAt":"2026-04-16T03:44:50.832+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"55188","addressRegion":"Wilayah Persekutuan Kuala Lumpur","streetAddress":"Level 26 Menara Exchange106","addressCountry":"Malaysia","addressLocality":"Kuala Lumpur"}},"jobUrl":"https://jobs.ashbyhq.com/gen-digital/28f5e139-8444-42e9-93bd-0d877d4e5c8f","applyUrl":"https://jobs.ashbyhq.com/gen-digital/28f5e139-8444-42e9-93bd-0d877d4e5c8f/application","descriptionHtml":"About Gen
Gen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries.
Together, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. We’re always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results.
When you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs.
At Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You’ll work with people who back each other, respect each other and understand that our differences are a competitive advantage.
If this sounds like you, we’d love you to be part of Gen.
About the Role
The Kuala Lumpur office is the technology powerhouse of MoneyLion. We pride ourselves on innovative initiatives and thrive in a fast paced and challenging environment. Join our multicultural team of visionaries and industry rebels in disrupting the traditional finance industry!
As a Manager for MLOps Engineering, you will have the opportunity to lead and guide the development of the next generation of Moneylion’s machine learning platform and infrastructure. You will lead initiatives to enable the deployment of machine learning solutions at scale. This entails proactively designing, prototyping, and continuously refining the underlying machine learning infrastructure to remove bottlenecks and expedite the modeling lifecycle. You will also help to define, establish, and enforce best practices in partnership with AI Devops, Data Scientists, Data Engineers, and AI Engineers across Moneylion.
Key Responsibilities:
Lead a team of young and bright MLOps Engineers in conducting research, design, and prototype MLOps practices, tools, and frameworks to expedite the machine learning lifecycle at MoneyLion.
Work in collaboration with Data Scientists, Data Engineers, and AI/ML Engineering teams to enhance cross-team workflows and reduce time to deployment.
Improve the level of automation in the development and deployment processes of machine learning.
Collaborate closely with IT operations and DevOps teams to ensure the smooth integration of infrastructure platforms with other applications and processes.
Establish and maintain systems for monitoring machine learning models in production. Oversee the development of machine learning models at MoneyLion to ensure proper model governance.
Effectively manage cloud infrastructure costs by monitoring and optimizing spending, and provide transparency and accountability in cost-related matters.
Develop and implement disaster recovery and business continuity plans for cloud infrastructure platforms.
Responsibility for the dependability of the MLOps platforms and solutions. This entails participating in an on-call rotation to address critical incidents when necessary.
About You:
Strong experiencing managing teams of Software Developers
Strong Software Fundamentals. Experienced with software development standards and best practices on software engineering in an enterprise organization, such as code pattern, code review, test-driven development, unit testing etc
Experience with deploying and managing data pipeline and machine learning algorithms at scale.
Demonstrated practical experience with Kubernetes, with a preference for experience with EKS, in a production environment. In-depth understanding of Kubernetes architecture and its components.
Evaluate and implement best practices and new technologies to enhance application performance, accuracy, and cost efficiency
Proficient in Python, Java, SQL
Strong problem-solving and troubleshooting skills and effective communication and collaboration abilities.
Design and ship applications that provide excellent user experience to data analysts and scientists
Maintain multiple codebases, conduct code reviews or pair programming to ensure high-quality code
Preferably familiar and have experience with MLOps tools such as DVC, MLFlow, Metaflow, Ray, Chalk
What’s Next
TA Screening Call
30-min Chat with our Hiring Managers
Case Study
Final Interview- Hiring Manager (Virtual or face-to-face)
__________
Gen is an equal opportunity employer, and we’re committed to fair, inclusive practices at every stage of the candidate and employee journey. Employment decisions are based on merit, experience and business needs.
","descriptionPlain":"About Gen\n\nGen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries.\n\n\n\nTogether, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. We’re always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results.\n\nWhen you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs.\n\nAt Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You’ll work with people who back each other, respect each other and understand that our differences are a competitive advantage.\n\nIf this sounds like you, we’d love you to be part of Gen.\n\n\n\nAbout the Role\n\nThe Kuala Lumpur office is the technology powerhouse of MoneyLion. We pride ourselves on innovative initiatives and thrive in a fast paced and challenging environment. Join our multicultural team of visionaries and industry rebels in disrupting the traditional finance industry!\n\n\n\nAs a Manager for MLOps Engineering, you will have the opportunity to lead and guide the development of the next generation of Moneylion’s machine learning platform and infrastructure. You will lead initiatives to enable the deployment of machine learning solutions at scale. This entails proactively designing, prototyping, and continuously refining the underlying machine learning infrastructure to remove bottlenecks and expedite the modeling lifecycle. You will also help to define, establish, and enforce best practices in partnership with AI Devops, Data Scientists, Data Engineers, and AI Engineers across Moneylion.\n\n\n\nKey Responsibilities:\n\n - Lead a team of young and bright MLOps Engineers in conducting research, design, and prototype MLOps practices, tools, and frameworks to expedite the machine learning lifecycle at MoneyLion.\n\n - Work in collaboration with Data Scientists, Data Engineers, and AI/ML Engineering teams to enhance cross-team workflows and reduce time to deployment.\n\n - Improve the level of automation in the development and deployment processes of machine learning.\n\n - Collaborate closely with IT operations and DevOps teams to ensure the smooth integration of infrastructure platforms with other applications and processes.\n\n - Establish and maintain systems for monitoring machine learning models in production. Oversee the development of machine learning models at MoneyLion to ensure proper model governance.\n\n - Effectively manage cloud infrastructure costs by monitoring and optimizing spending, and provide transparency and accountability in cost-related matters.\n\n - Develop and implement disaster recovery and business continuity plans for cloud infrastructure platforms.\n\n - Responsibility for the dependability of the MLOps platforms and solutions. This entails participating in an on-call rotation to address critical incidents when necessary.\n\n\n\nAbout You:\n\n - Strong experiencing managing teams of Software Developers\n\n - Strong Software Fundamentals. Experienced with software development standards and best practices on software engineering in an enterprise organization, such as code pattern, code review, test-driven development, unit testing etc\n\n - Experience with deploying and managing data pipeline and machine learning algorithms at scale.\n\n - Demonstrated practical experience with Kubernetes, with a preference for experience with EKS, in a production environment. In-depth understanding of Kubernetes architecture and its components.\n\n - Evaluate and implement best practices and new technologies to enhance application performance, accuracy, and cost efficiency\n\n - Proficient in Python, Java, SQL\n\n - Strong problem-solving and troubleshooting skills and effective communication and collaboration abilities.\n\n - Design and ship applications that provide excellent user experience to data analysts and scientists\n\n - Maintain multiple codebases, conduct code reviews or pair programming to ensure high-quality code\n\n - Preferably familiar and have experience with MLOps tools such as DVC, MLFlow, Metaflow, Ray, Chalk\n\n\n\nWhat’s Next\n\n - TA Screening Call\n\n - 30-min Chat with our Hiring Managers\n\n - Case Study\n\n - Final Interview- Hiring Manager (Virtual or face-to-face)\n\n\n\n__________\n\nGen is an equal opportunity employer, and we’re committed to fair, inclusive practices at every stage of the candidate and employee journey. Employment decisions are based on merit, experience and business needs."},{"id":"66ad3973-3d0d-467d-a5ed-35d867457b11","title":"MLOps Engineer - MoneyLion","department":"Product & Portfolio","team":"Product & Portfolio","employmentType":"FullTime","location":"MYS - Kuala Lumpur","secondaryLocations":[],"publishedAt":"2026-04-16T04:00:34.651+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"55188","addressRegion":"Wilayah Persekutuan Kuala Lumpur","streetAddress":"Level 26 Menara Exchange106","addressCountry":"Malaysia","addressLocality":"Kuala Lumpur"}},"jobUrl":"https://jobs.ashbyhq.com/gen-digital/66ad3973-3d0d-467d-a5ed-35d867457b11","applyUrl":"https://jobs.ashbyhq.com/gen-digital/66ad3973-3d0d-467d-a5ed-35d867457b11/application","descriptionHtml":"About Gen:
Gen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries.
Together, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. We’re always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results.
When you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs.
At Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You’ll work with people who back each other, respect each other and understand that our differences are a competitive advantage.
If this sounds like you, we’d love you to be part of Gen.
About the Role:
The Kuala Lumpur office is the technology powerhouse of MoneyLion. We pride ourselves on innovative initiatives and thrive in a fast paced and challenging environment. Join our multicultural team of visionaries and industry rebels in disrupting the traditional finance industry!
As an MLOps Engineer, you will help design, build, and operate the next generation of our machine learning platform and infrastructure, enabling data scientists and ML engineers to reliably take models from experimentation to production at scale. You will work closely with Data Scientists, Data Engineers, and AI/ML Engineering teams to streamline end-to-end ML workflows and improve system design and architecture for production-grade ML solutions.
Key Responsibilities:
Design, build, and maintain ML infrastructure and tooling to support the full ML lifecycle (data preparation, training, evaluation, deployment, monitoring, and retraining).
Develop and maintain CI/CD pipelines for ML models, including automated testing, validation, and safe rollout/rollback strategies.
Implement robust model deployment patterns (batch, real-time, streaming) and ensure scalability, reliability, and low-latency performance in production environments.
Build and operate monitoring and observability for ML systems (data drift, model performance, system health), and define alerting/incident response processes.
Partner with Data Scientists and ML Engineers to productize models, including feature engineering pipelines, model packaging, and environment standardization.
Collaborate with Data Engineering to integrate ML workloads into data platforms and pipelines, ensuring data quality, lineage, and governance.
Drive best practices in MLOps, including versioning (data, model, code), experiment tracking, reproducibility, and documentation.
Contribute to security, compliance, and cost optimization aspects of ML infrastructure (access control, secrets management, resource utilization).
Provide technical guidance and support to cross-functional teams on ML platform usage, tools, and workflows.
About You:
Bachelor’s degree in Computer Science, Software Engineering, Data Engineering, or related field, or equivalent practical experience.
Solid programming skills in Python (preferred) or similar languages, with experience building production-grade services and tools for data/ML workflows.
Hands-on experience with cloud platforms (e.g., AWS, GCP, Azure) and containerization/orchestration technologies such as Docker and Kubernetes.
Experience implementing CI/CD pipelines (e.g., GitHub Actions, GitLab CI, Jenkins, Azure DevOps) for data or ML projects.
Familiarity with ML frameworks and tooling (e.g., scikit-learn, TensorFlow, PyTorch, MLflow, Kubeflow, SageMaker, Vertex AI, or equivalents).
Strong understanding of software engineering best practices: code reviews, testing, logging, monitoring, and documentation.
Good collaboration and communication skills, with experience working in cross-functional teams (Data Science, Data Engineering, Product, and Operations).
Preferred experience in a dedicated MLOps / ML Platform / ML Infrastructure role across multiple model lifecycles (from prototype to large-scale production).
Preferred experience building or supporting feature stores, model registries, and experiment tracking systems.
Preferred exposure to streaming and near-real-time data processing (e.g., Kafka, Kinesis, Pub/Sub).
Knowledge of data governance, privacy, and security considerations in ML systems.
Preferred experience with observability stacks (e.g., Prometheus, Grafana, ELK/EFK, Datadog) and setting up model and data quality monitors.
Familiarity with LLM / GenAI workloads and associated tooling is a plus (even though the core MLOps role is not GenAI/LLM-specific).
What’s Next:
Online Technical Assessment
TA Screening Call
Live Technical Assessment
Final Interview- Hiring Manager (Virtual or face-to-face)
__________
Gen is an equal opportunity employer, and we’re committed to fair, inclusive practices at every stage of the candidate and employee journey. Employment decisions are based on merit, experience and business needs.
","descriptionPlain":"About Gen:\n\nGen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries.\n\n\n\nTogether, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. We’re always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results.\n\nWhen you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs.\n\nAt Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You’ll work with people who back each other, respect each other and understand that our differences are a competitive advantage.\n\nIf this sounds like you, we’d love you to be part of Gen.\n\n\n\nAbout the Role:\n\nThe Kuala Lumpur office is the technology powerhouse of MoneyLion. We pride ourselves on innovative initiatives and thrive in a fast paced and challenging environment. Join our multicultural team of visionaries and industry rebels in disrupting the traditional finance industry!\n\n\n\nAs an MLOps Engineer, you will help design, build, and operate the next generation of our machine learning platform and infrastructure, enabling data scientists and ML engineers to reliably take models from experimentation to production at scale. You will work closely with Data Scientists, Data Engineers, and AI/ML Engineering teams to streamline end-to-end ML workflows and improve system design and architecture for production-grade ML solutions.\n\n\n\nKey Responsibilities:\n\n - Design, build, and maintain ML infrastructure and tooling to support the full ML lifecycle (data preparation, training, evaluation, deployment, monitoring, and retraining).\n\n - Develop and maintain CI/CD pipelines for ML models, including automated testing, validation, and safe rollout/rollback strategies.\n\n - Implement robust model deployment patterns (batch, real-time, streaming) and ensure scalability, reliability, and low-latency performance in production environments.\n\n - Build and operate monitoring and observability for ML systems (data drift, model performance, system health), and define alerting/incident response processes.\n\n - Partner with Data Scientists and ML Engineers to productize models, including feature engineering pipelines, model packaging, and environment standardization.\n\n - Collaborate with Data Engineering to integrate ML workloads into data platforms and pipelines, ensuring data quality, lineage, and governance.\n\n - Drive best practices in MLOps, including versioning (data, model, code), experiment tracking, reproducibility, and documentation.\n\n - Contribute to security, compliance, and cost optimization aspects of ML infrastructure (access control, secrets management, resource utilization).\n\n - Provide technical guidance and support to cross-functional teams on ML platform usage, tools, and workflows.\n \n \n\nAbout You:\n\n - Bachelor’s degree in Computer Science, Software Engineering, Data Engineering, or related field, or equivalent practical experience.\n\n - Solid programming skills in Python (preferred) or similar languages, with experience building production-grade services and tools for data/ML workflows.\n\n - Hands-on experience with cloud platforms (e.g., AWS, GCP, Azure) and containerization/orchestration technologies such as Docker and Kubernetes.\n\n - Experience implementing CI/CD pipelines (e.g., GitHub Actions, GitLab CI, Jenkins, Azure DevOps) for data or ML projects.\n\n - Familiarity with ML frameworks and tooling (e.g., scikit-learn, TensorFlow, PyTorch, MLflow, Kubeflow, SageMaker, Vertex AI, or equivalents).\n\n - Strong understanding of software engineering best practices: code reviews, testing, logging, monitoring, and documentation.\n\n - Good collaboration and communication skills, with experience working in cross-functional teams (Data Science, Data Engineering, Product, and Operations).\n\n - Preferred experience in a dedicated MLOps / ML Platform / ML Infrastructure role across multiple model lifecycles (from prototype to large-scale production).\n\n - Preferred experience building or supporting feature stores, model registries, and experiment tracking systems.\n\n - Preferred exposure to streaming and near-real-time data processing (e.g., Kafka, Kinesis, Pub/Sub).\n\n - Knowledge of data governance, privacy, and security considerations in ML systems.\n\n - Preferred experience with observability stacks (e.g., Prometheus, Grafana, ELK/EFK, Datadog) and setting up model and data quality monitors.\n\n - Familiarity with LLM / GenAI workloads and associated tooling is a plus (even though the core MLOps role is not GenAI/LLM-specific).\n\n\n\n\nWhat’s Next:\n\n - Online Technical Assessment\n\n - TA Screening Call\n\n - Live Technical Assessment\n\n - Final Interview- Hiring Manager (Virtual or face-to-face)\n \n \n\n__________\n\nGen is an equal opportunity employer, and we’re committed to fair, inclusive practices at every stage of the candidate and employee journey. Employment decisions are based on merit, experience and business needs."},{"id":"c329522f-d5ab-49e3-94c0-f3eff9c88d25","title":"Product Operations Analyst - MoneyLion","department":"Product & Portfolio","team":"Product & Portfolio","employmentType":"FullTime","location":"MYS - Kuala Lumpur","secondaryLocations":[],"publishedAt":"2026-04-16T04:20:26.693+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"55188","addressRegion":"Wilayah Persekutuan Kuala Lumpur","streetAddress":"Level 26 Menara Exchange106","addressCountry":"Malaysia","addressLocality":"Kuala Lumpur"}},"jobUrl":"https://jobs.ashbyhq.com/gen-digital/c329522f-d5ab-49e3-94c0-f3eff9c88d25","applyUrl":"https://jobs.ashbyhq.com/gen-digital/c329522f-d5ab-49e3-94c0-f3eff9c88d25/application","descriptionHtml":"About Gen:
Gen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries.
Together, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. We’re always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results.
When you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs.
At Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You’ll work with people who back each other, respect each other and understand that our differences are a competitive advantage.
If this sounds like you, we’d love you to be part of Gen.
About the Role
The Kuala Lumpur office is the technology powerhouse of MoneyLion. We pride ourselves on innovative initiatives and thrive in a fast paced and challenging environment. Join our multicultural team of visionaries and industry rebels in disrupting the traditional finance industry!
We are seeking a highly passionate Product Operations Analyst to work in the Product Operations department.
You will be an essential link between customer-facing operations teams and the product and engineering team building features used by MoneyLion users.
You'll help close the feedback loop by analyzing contact drivers, and collaborating with various team members to build a cohesive customer story illustrating the biggest areas for opportunities.
You will also identify gaps in workflows, SOPs and operational processes, recommend practical improvements, and coordinate their implementation with stakeholders.
You will investigate customer tickets and product escalations, identify patterns and root causes, and coordinate with the relevant teams to drive issues toward resolution.
Your experience in data analytics will be useful in a data-driven approach to influence the team’s decisions and your communication skills will ensure stakeholders are informed of the business impact of projects and associated risks.
Key Responsibilities
Investigate and manage customer-reported issues and product escalations, coordinating with relevant teams to drive timely resolution and close the feedback loop.
Identify key issues and size impact from user feedback; work with Product teams for enhancements tackling those issues.
Use operational data, existing dashboards and basic SQL to monitor issue trends, validate findings and identify actionable insights.
Establish systematic processes to analyze and identify the root cause of various system issues identified by customers or stakeholders across MoneyLion.
Create key workflow processes and documentation to improve team efficiency.
Implement process improvements: identify operational gaps and implement them to optimize product operations processes, reducing costs and improving efficiency
About You
Bachelor’s Degree in Management, Economics, Computer Science, Engineering or any related field.
2–4 years of experience in Product Operations, Business Operations, Business Analysis, Process Improvement or a similar operational problem-solving role.
Knowledge of Agile principles and techniques would be beneficial to have
Excellent written and verbal communication skills
Excellent time management and prioritization skills
Multi-tasking ability in managing multiple concurrent programs
The ability to balance customer needs against the company’s vision
You enjoy learning about technical products and processes, you are an organized, self-starter with passion for finding solutions to our user’s challenges
You have a process-oriented mindset and ability to get things done
Self-motivated, strong interpersonal skills focus on rapport-building, information gathering, and listening skills.
Proven analytical & problem-solving skills, with good attention to detail, high curiosity, and structured-thinking processes.
Open to having meetings with U.S. counterparts after work hours.
Basic proficiency of SQL to query data.
What's Next
TA Call
Technical Assessment
Final Interview
__________
Gen is an equal opportunity employer, and we’re committed to fair, inclusive practices at every stage of the candidate and employee journey. Employment decisions are based on merit, experience and business needs.
","descriptionPlain":"About Gen:\n\nGen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries.\n\nTogether, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. We’re always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results.\n\nWhen you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs.\n\nAt Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You’ll work with people who back each other, respect each other and understand that our differences are a competitive advantage.\n\nIf this sounds like you, we’d love you to be part of Gen.\n\n\n\nAbout the Role\n\nThe Kuala Lumpur office is the technology powerhouse of MoneyLion. We pride ourselves on innovative initiatives and thrive in a fast paced and challenging environment. Join our multicultural team of visionaries and industry rebels in disrupting the traditional finance industry!\n\n - We are seeking a highly passionate Product Operations Analyst to work in the Product Operations department.\n\n - You will be an essential link between customer-facing operations teams and the product and engineering team building features used by MoneyLion users.\n\n - You'll help close the feedback loop by analyzing contact drivers, and collaborating with various team members to build a cohesive customer story illustrating the biggest areas for opportunities.\n\n - You will also identify gaps in workflows, SOPs and operational processes, recommend practical improvements, and coordinate their implementation with stakeholders.\n\n - You will investigate customer tickets and product escalations, identify patterns and root causes, and coordinate with the relevant teams to drive issues toward resolution.\n\n - Your experience in data analytics will be useful in a data-driven approach to influence the team’s decisions and your communication skills will ensure stakeholders are informed of the business impact of projects and associated risks.\n \n \n\nKey Responsibilities\n\n - Investigate and manage customer-reported issues and product escalations, coordinating with relevant teams to drive timely resolution and close the feedback loop.\n\n - Identify key issues and size impact from user feedback; work with Product teams for enhancements tackling those issues.\n\n - Use operational data, existing dashboards and basic SQL to monitor issue trends, validate findings and identify actionable insights.\n\n - Establish systematic processes to analyze and identify the root cause of various system issues identified by customers or stakeholders across MoneyLion.\n\n - Create key workflow processes and documentation to improve team efficiency.\n\n - Implement process improvements: identify operational gaps and implement them to optimize product operations processes, reducing costs and improving efficiency\n\n - \n\nAbout You\n\n - Bachelor’s Degree in Management, Economics, Computer Science, Engineering or any related field.\n\n - 2–4 years of experience in Product Operations, Business Operations, Business Analysis, Process Improvement or a similar operational problem-solving role.\n\n - Knowledge of Agile principles and techniques would be beneficial to have\n\n - Excellent written and verbal communication skills\n\n - Excellent time management and prioritization skills\n\n - Multi-tasking ability in managing multiple concurrent programs\n\n - The ability to balance customer needs against the company’s vision\n\n - You enjoy learning about technical products and processes, you are an organized, self-starter with passion for finding solutions to our user’s challenges\n\n - You have a process-oriented mindset and ability to get things done\n\n - Self-motivated, strong interpersonal skills focus on rapport-building, information gathering, and listening skills.\n\n - Proven analytical & problem-solving skills, with good attention to detail, high curiosity, and structured-thinking processes.\n\n - Open to having meetings with U.S. counterparts after work hours.\n\n - Basic proficiency of SQL to query data.\n \n \n\nWhat's Next\n\n - TA Call\n\n - Technical Assessment\n\n - Final Interview\n\n__________\n\nGen is an equal opportunity employer, and we’re committed to fair, inclusive practices at every stage of the candidate and employee journey. Employment decisions are based on merit, experience and business needs."},{"id":"2ac17f85-de80-4459-a4d6-136c7ee6ee41","title":"Product Manager - MoneyLion","department":"Product & Portfolio","team":"Product & Portfolio","employmentType":"FullTime","location":"MYS - Kuala Lumpur","secondaryLocations":[],"publishedAt":"2026-04-16T04:28:24.082+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"55188","addressRegion":"Wilayah Persekutuan Kuala Lumpur","streetAddress":"Level 26 Menara Exchange106","addressCountry":"Malaysia","addressLocality":"Kuala Lumpur"}},"jobUrl":"https://jobs.ashbyhq.com/gen-digital/2ac17f85-de80-4459-a4d6-136c7ee6ee41","applyUrl":"https://jobs.ashbyhq.com/gen-digital/2ac17f85-de80-4459-a4d6-136c7ee6ee41/application","descriptionHtml":"About Gen
Gen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries.
Together, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. We’re always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results.
When you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs.
At Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You’ll work with people who back each other, respect each other and understand that our differences are a competitive advantage.
If this sounds like you, we’d love you to be part of Gen.
About the Role
The Kuala Lumpur office is the technology powerhouse of MoneyLion. We pride ourselves on innovative initiatives and thrive in a fast paced and challenging environment. Join our multicultural team of visionaries and industry rebels in disrupting the traditional finance industry!
The ideal candidate will be responsible for enabling and ensuring great collaboration throughout the product development cycle of a core strategic platform/capability area, while keeping true to tech, agile, product & design principles. Your job will be to amplify the effectiveness of this complex, cross-disciplinary team, as well as collaborate confidently and translate complex ideas with key stakeholders across Engineering, Product, Data, Marketing, Sales, etc. You are the glue of a happy, productive, cross-functional team; making space for the creative work across all disciplines to happen in a transparent, open environment. The candidate is a top performer who thrives in a very fast-paced and demanding environment, thinks critically, and communicates effectively.
Key Responsibilities
Overall roadmap planning: unpack a broad, cross-functional initiative into specific workstreams, help teams define scope, deliverable, and schedules, and coordinate release planning across your team for multiple stakeholders
Create and drive the strategic vision for the product, while also enabling continuous improvement during feature development, ensuring learnings are captured, shared, and integrated.
Manage complex stakeholder relationships who have significant impact on product performance and success. Ensure that they are aligned with the product and company’s strategic vision and goals.
Work closely with engineering, design, and other cross-functional teams to ensure product development is aligned with business goals and timelines
Facilitate decision-making, resolve blockers and surface challenges while also monitoring and ensuring overall team health.
Understand and communicate complex engineering issues and ensure they are on a path for resolution
Manage and balance resources in your team and make strategic decisions about where to invest resources to drive growth and innovation.
Define data driven performance metrics for monitoring of key platform to ensure continuous improvement of platform reliability, availability and manageability
Develop a deep understanding of the Fintech space and market to make informed strategic decisions and ensure the team has the support and resources to achieve roadmap goals.
About You
Bachelor's degree in a relevant field (e.g. business, computer science, engineering)
2 years or more of experience in product management in fintech or related industries.
Excellent communication skills, the ability to communicate complex ideas and data to both technical and non-technical audiences is key for this role.
Strong leadership and product management skills, with the ability to lead cross-functional teams and drive results.
Experience with business requirement analysis, product design, user acceptance testing, user experience research, competitor analysis, etc.
Experience with managing multiple complex stakeholders
Good analytical and logical thinking skills with an eye for data-driven approaches to product development and decision-making.
End to end experience with the product management life cycle
Understanding and experience with leading teams using Agile methodologies
Demonstrable success in launching new products or features with clear metrics and impact; ideally in a fintech, ecommerce or startup environment.
Experience with financial products, such as payments, lending, or investments, is a plus
What's Next
TA Screening Call
Take Home Case Study
Final Interview
__________
Gen is an equal opportunity employer, and we’re committed to fair, inclusive practices at every stage of the candidate and employee journey. Employment decisions are based on merit, experience and business needs.
","descriptionPlain":"About Gen\n\nGen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries.\n\n\n\nTogether, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. We’re always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results.\n\nWhen you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs.\n\nAt Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You’ll work with people who back each other, respect each other and understand that our differences are a competitive advantage.\n\nIf this sounds like you, we’d love you to be part of Gen.\n\n\n\nAbout the Role\n\nThe Kuala Lumpur office is the technology powerhouse of MoneyLion. We pride ourselves on innovative initiatives and thrive in a fast paced and challenging environment. Join our multicultural team of visionaries and industry rebels in disrupting the traditional finance industry!\n\n\n\nThe ideal candidate will be responsible for enabling and ensuring great collaboration throughout the product development cycle of a core strategic platform/capability area, while keeping true to tech, agile, product & design principles. Your job will be to amplify the effectiveness of this complex, cross-disciplinary team, as well as collaborate confidently and translate complex ideas with key stakeholders across Engineering, Product, Data, Marketing, Sales, etc. You are the glue of a happy, productive, cross-functional team; making space for the creative work across all disciplines to happen in a transparent, open environment. The candidate is a top performer who thrives in a very fast-paced and demanding environment, thinks critically, and communicates effectively.\n\n\n\nKey Responsibilities\n\n - Overall roadmap planning: unpack a broad, cross-functional initiative into specific workstreams, help teams define scope, deliverable, and schedules, and coordinate release planning across your team for multiple stakeholders\n\n - Create and drive the strategic vision for the product, while also enabling continuous improvement during feature development, ensuring learnings are captured, shared, and integrated.\n\n - Manage complex stakeholder relationships who have significant impact on product performance and success. Ensure that they are aligned with the product and company’s strategic vision and goals.\n\n - Work closely with engineering, design, and other cross-functional teams to ensure product development is aligned with business goals and timelines\n\n - Facilitate decision-making, resolve blockers and surface challenges while also monitoring and ensuring overall team health.\n\n - Understand and communicate complex engineering issues and ensure they are on a path for resolution\n\n - Manage and balance resources in your team and make strategic decisions about where to invest resources to drive growth and innovation.\n\n - Define data driven performance metrics for monitoring of key platform to ensure continuous improvement of platform reliability, availability and manageability\n\n - Develop a deep understanding of the Fintech space and market to make informed strategic decisions and ensure the team has the support and resources to achieve roadmap goals.\n\n\n\nAbout You\n\n - Bachelor's degree in a relevant field (e.g. business, computer science, engineering)\n\n - 2 years or more of experience in product management in fintech or related industries.\n\n - Excellent communication skills, the ability to communicate complex ideas and data to both technical and non-technical audiences is key for this role.\n\n - Strong leadership and product management skills, with the ability to lead cross-functional teams and drive results.\n\n - Experience with business requirement analysis, product design, user acceptance testing, user experience research, competitor analysis, etc.\n\n - Experience with managing multiple complex stakeholders\n\n - Good analytical and logical thinking skills with an eye for data-driven approaches to product development and decision-making.\n\n - End to end experience with the product management life cycle\n\n - Understanding and experience with leading teams using Agile methodologies\n\n - Demonstrable success in launching new products or features with clear metrics and impact; ideally in a fintech, ecommerce or startup environment.\n\n - Experience with financial products, such as payments, lending, or investments, is a plus\n\n\n\nWhat's Next\n\n - TA Screening Call\n\n - Take Home Case Study\n\n - Final Interview\n\n\n\n__________\n\nGen is an equal opportunity employer, and we’re committed to fair, inclusive practices at every stage of the candidate and employee journey. Employment decisions are based on merit, experience and business needs."},{"id":"8faa9536-ac50-4b72-9bbb-4caf547f8460","title":"Senior Principal AI Product Manager","department":"Product & Portfolio","team":"Product & Portfolio","employmentType":"FullTime","location":"MYS - Kuala Lumpur","secondaryLocations":[],"publishedAt":"2026-04-22T02:41:35.799+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"55188","addressRegion":"Wilayah Persekutuan Kuala Lumpur","streetAddress":"Level 26 Menara Exchange106","addressCountry":"Malaysia","addressLocality":"Kuala Lumpur"}},"jobUrl":"https://jobs.ashbyhq.com/gen-digital/8faa9536-ac50-4b72-9bbb-4caf547f8460","applyUrl":"https://jobs.ashbyhq.com/gen-digital/8faa9536-ac50-4b72-9bbb-4caf547f8460/application","descriptionHtml":"About Gen:
Gen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries.
Together, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. We’re always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results.
When you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs.
At Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You’ll work with people who back each other, respect each other and understand that our differences are a competitive advantage.
If this sounds like you, we’d love you to be part of Gen.
About the Role
The Kuala Lumpur office is the technology powerhouse of MoneyLion. We pride ourselves on innovative initiatives and thrive in a fast paced and challenging environment. Join our multicultural team of visionaries and industry rebels in disrupting the traditional finance industry!
The ideal candidate will be responsible for enabling and ensuring great collaboration throughout the product development cycle of a core strategic platform/capability area, while keeping true to tech, agile, product & design principles. Your job will be to amplify the effectiveness of this complex, cross-disciplinary team, as well as collaborate confidently and translate complex ideas with key stakeholders across Engineering, Product, Data, Marketing, Sales, etc. You are the glue of a happy, productive, cross-functional team; making space for the creative work across all disciplines to happen in a transparent, open environment. The candidate is a top performer who thrives in a very fast-paced and demanding environment, thinks critically, and communicates effectively.
Key Responsibilities
Overall roadmap planning: unpack a broad, cross-functional initiative into specific workstreams, help teams define scope, deliverable, and schedules, and coordinate release planning across your team for multiple stakeholders
Create and drive the strategic vision for the product, while also enabling continuous improvement during feature development, ensuring learnings are captured, shared, and integrated.
Manage complex stakeholder relationships who have significant impact on product performance and success. Ensure that they are aligned with the product and company’s strategic vision and goals.
Work closely with engineering, design, and other cross-functional teams to ensure product development is aligned with business goals and timelines
Facilitate decision-making, resolve blockers and surface challenges while also monitoring and ensuring overall team health.
Understand and communicate complex engineering issues and ensure they are on a path for resolution
Manage and balance resources in your team and make strategic decisions about where to invest resources to drive growth and innovation.
Define data driven performance metrics for monitoring of key platform to ensure continuous improvement of platform reliability, availability and manageability
Develop a deep understanding of the Fintech space and market to make informed strategic decisions and ensure the team has the support and resources to achieve roadmap goal
About You
5+ years of experience in product management, including substantial ownership of AI/ML‑driven products at scale.
Deep expertise in managing end-to-end AI powered product lifecycle (Experimentation, analytics, data, features, modeling, deployment, monitoring and governance).
Proven track record of delivering AI/ML products that drive measurable business impact (revenue, cost, risk, engagement).
Strong technical fluency in machine learning concepts, with the ability to engage deeply with data scientists.
Demonstrated experience owning and driving complex, cross-functional roadmaps across multiple domains or product lines.
Excellent communication and storytelling skills, with the ability to explain complex AI concepts and trade-offs to non-technical stakeholders and senior leadership.
Strong analytical and experimentation skills, including comfort with defining success metrics, designing experiments, interpreting results and driving business outcomes with data driven decisions.
Experience setting standards and best practices for experimentation, ML governance, documentation, and product quality.
Demonstrated leadership in coaching and mentoring product managers and technical partners in AI/ML product thinking. Have a strong sense of ownership for the product and for the team.
Experience operating in fast-paced, ambiguous environments, with a bias towards decisive action, avoiding decision paralysis.
What's Next
TA Screening Call
Take-Home Case Study
Hiring Manager Interview - Case Study Discussion
__________
Gen is an equal opportunity employer, and we’re committed to fair, inclusive practices at every stage of the candidate and employee journey. Employment decisions are based on merit, experience and business needs.
","descriptionPlain":"About Gen:\n\nGen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries.\n\n\n\nTogether, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. We’re always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results.\n\nWhen you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs.\n\nAt Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You’ll work with people who back each other, respect each other and understand that our differences are a competitive advantage.\n\nIf this sounds like you, we’d love you to be part of Gen.\n\n\nAbout the Role\n\nThe Kuala Lumpur office is the technology powerhouse of MoneyLion. We pride ourselves on innovative initiatives and thrive in a fast paced and challenging environment. Join our multicultural team of visionaries and industry rebels in disrupting the traditional finance industry!\n\n\n\nThe ideal candidate will be responsible for enabling and ensuring great collaboration throughout the product development cycle of a core strategic platform/capability area, while keeping true to tech, agile, product & design principles. Your job will be to amplify the effectiveness of this complex, cross-disciplinary team, as well as collaborate confidently and translate complex ideas with key stakeholders across Engineering, Product, Data, Marketing, Sales, etc. You are the glue of a happy, productive, cross-functional team; making space for the creative work across all disciplines to happen in a transparent, open environment. The candidate is a top performer who thrives in a very fast-paced and demanding environment, thinks critically, and communicates effectively.\n\n\n\nKey Responsibilities\n\n - Overall roadmap planning: unpack a broad, cross-functional initiative into specific workstreams, help teams define scope, deliverable, and schedules, and coordinate release planning across your team for multiple stakeholders\n\n - Create and drive the strategic vision for the product, while also enabling continuous improvement during feature development, ensuring learnings are captured, shared, and integrated.\n\n - Manage complex stakeholder relationships who have significant impact on product performance and success. Ensure that they are aligned with the product and company’s strategic vision and goals.\n\n - Work closely with engineering, design, and other cross-functional teams to ensure product development is aligned with business goals and timelines\n\n - Facilitate decision-making, resolve blockers and surface challenges while also monitoring and ensuring overall team health.\n\n - Understand and communicate complex engineering issues and ensure they are on a path for resolution\n\n - Manage and balance resources in your team and make strategic decisions about where to invest resources to drive growth and innovation.\n\n - Define data driven performance metrics for monitoring of key platform to ensure continuous improvement of platform reliability, availability and manageability\n\n - Develop a deep understanding of the Fintech space and market to make informed strategic decisions and ensure the team has the support and resources to achieve roadmap goal\n\n\n\nAbout You\n\n - 5+ years of experience in product management, including substantial ownership of AI/ML‑driven products at scale. \n\n - Deep expertise in managing end-to-end AI powered product lifecycle (Experimentation, analytics, data, features, modeling, deployment, monitoring and governance). \n\n - Proven track record of delivering AI/ML products that drive measurable business impact (revenue, cost, risk, engagement). \n\n - Strong technical fluency in machine learning concepts, with the ability to engage deeply with data scientists. \n\n - Demonstrated experience owning and driving complex, cross-functional roadmaps across multiple domains or product lines. \n\n - Excellent communication and storytelling skills, with the ability to explain complex AI concepts and trade-offs to non-technical stakeholders and senior leadership. \n\n - Strong analytical and experimentation skills, including comfort with defining success metrics, designing experiments, interpreting results and driving business outcomes with data driven decisions. \n\n - Experience setting standards and best practices for experimentation, ML governance, documentation, and product quality. \n\n - Demonstrated leadership in coaching and mentoring product managers and technical partners in AI/ML product thinking. Have a strong sense of ownership for the product and for the team. \n\n - Experience operating in fast-paced, ambiguous environments, with a bias towards decisive action, avoiding decision paralysis.\n\n\n\nWhat's Next\n\n - TA Screening Call\n\n - Take-Home Case Study\n\n - Hiring Manager Interview - Case Study Discussion\n\n\n\n__________\n\nGen is an equal opportunity employer, and we’re committed to fair, inclusive practices at every stage of the candidate and employee journey. Employment decisions are based on merit, experience and business needs."},{"id":"94c2b4f4-0bd3-45f2-86de-b1ce68b1ae73","title":"Senior Principal Product Manager - MoneyLion","department":"Product & Portfolio","team":"Product & Portfolio","employmentType":"FullTime","location":"MYS - Kuala Lumpur","secondaryLocations":[],"publishedAt":"2026-04-22T02:40:04.101+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"55188","addressRegion":"Wilayah Persekutuan Kuala Lumpur","streetAddress":"Level 26 Menara Exchange106","addressCountry":"Malaysia","addressLocality":"Kuala Lumpur"}},"jobUrl":"https://jobs.ashbyhq.com/gen-digital/94c2b4f4-0bd3-45f2-86de-b1ce68b1ae73","applyUrl":"https://jobs.ashbyhq.com/gen-digital/94c2b4f4-0bd3-45f2-86de-b1ce68b1ae73/application","descriptionHtml":"About Gen:
Gen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries.
Together, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. We’re always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results.
When you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs.
At Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You’ll work with people who back each other, respect each other and understand that our differences are a competitive advantage.
If this sounds like you, we’d love you to be part of Gen.
About the Role
The Kuala Lumpur office is the technology powerhouse of MoneyLion. We pride ourselves on innovative initiatives and thrive in a fast paced and challenging environment. Join our multicultural team of visionaries and industry rebels in disrupting the traditional finance industry!
The ideal candidate will be responsible for enabling and ensuring great collaboration throughout the product development cycle of a core strategic platform/capability area, while keeping true to tech, agile, product & design principles. Your job will be to amplify the effectiveness of this complex, cross-disciplinary team, as well as collaborate confidently and translate complex ideas with key stakeholders across Engineering, Product, Data, Marketing, Sales, etc. You are the glue of a happy, productive, cross-functional team; making space for the creative work across all disciplines to happen in a transparent, open environment. The candidate is a top performer who thrives in a very fast-paced and demanding environment, thinks critically, and communicates effectively.
Key Responsibilities
Overall roadmap planning: unpack a broad, cross-functional initiative into specific workstreams, help teams define scope, deliverable, and schedules, and coordinate release planning across your team for multiple stakeholders
Create and drive the strategic vision for the product, while also enabling continuous improvement during feature development, ensuring learnings are captured, shared, and integrated.
Manage complex stakeholder relationships who have significant impact on product performance and success. Ensure that they are aligned with the product and company’s strategic vision and goals.
Work closely with engineering, design, and other cross-functional teams to ensure product development is aligned with business goals and timelines
Facilitate decision-making, resolve blockers and surface challenges while also monitoring and ensuring overall team health.
Understand and communicate complex engineering issues and ensure they are on a path for resolution
Manage and balance resources in your team and make strategic decisions about where to invest resources to drive growth and innovation.
Define data driven performance metrics for monitoring of key platform to ensure continuous improvement of platform reliability, availability and manageability
Develop a deep understanding of the Fintech space and market to make informed strategic decisions and ensure the team has the support and resources to achieve roadmap goal
About You
5+ years of experience in product management, including ownership of core, high-impact product areas in fintech, ecommerce or technology-driven environments.
Demonstrated ability to define and drive product vision and long-term strategy, while managing detailed execution and delivery.
Proven track record of leading cross-functional teams (engineering, design, data, operations, marketing, risk, compliance) to deliver complex initiatives.
Strong customer-centric and problem-centric mindset, with experience using qualitative insights and quantitative data to shape product direction.
Excellent communication skills, with the ability to craft executive narratives, clear product requirements and structured updates.
Extensive experience managing multiple senior stakeholders with differing priorities, including alignment, negotiation and expectation management.
Strong analytical and metrics-driven approach, including defining OKRs, success metrics and experiment plans for major initiatives.
Experience in ambiguous, high-growth environments, with a track record of creating structure, focus and momentum for teams.
Demonstrated impact in mentoring and developing product managers and in shaping product culture, rituals and standards.
End-to-end experience launching and iterating on products or platforms with clear, quantified business and customer impact.
What's Next...
TA Screening Call
Take-Home Case Study
Hiring Manager Interview - Case Study Discussion
__________
Gen is an equal opportunity employer, and we’re committed to fair, inclusive practices at every stage of the candidate and employee journey. Employment decisions are based on merit, experience and business needs.
","descriptionPlain":"About Gen:\n\nGen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries.\n\n\n\nTogether, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. We’re always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results.\n\nWhen you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs.\n\nAt Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You’ll work with people who back each other, respect each other and understand that our differences are a competitive advantage.\n\nIf this sounds like you, we’d love you to be part of Gen.\n\n\nAbout the Role\n\nThe Kuala Lumpur office is the technology powerhouse of MoneyLion. We pride ourselves on innovative initiatives and thrive in a fast paced and challenging environment. Join our multicultural team of visionaries and industry rebels in disrupting the traditional finance industry!\n\n\n\nThe ideal candidate will be responsible for enabling and ensuring great collaboration throughout the product development cycle of a core strategic platform/capability area, while keeping true to tech, agile, product & design principles. Your job will be to amplify the effectiveness of this complex, cross-disciplinary team, as well as collaborate confidently and translate complex ideas with key stakeholders across Engineering, Product, Data, Marketing, Sales, etc. You are the glue of a happy, productive, cross-functional team; making space for the creative work across all disciplines to happen in a transparent, open environment. The candidate is a top performer who thrives in a very fast-paced and demanding environment, thinks critically, and communicates effectively.\n\n\n\nKey Responsibilities\n\n - Overall roadmap planning: unpack a broad, cross-functional initiative into specific workstreams, help teams define scope, deliverable, and schedules, and coordinate release planning across your team for multiple stakeholders\n\n - Create and drive the strategic vision for the product, while also enabling continuous improvement during feature development, ensuring learnings are captured, shared, and integrated.\n\n - Manage complex stakeholder relationships who have significant impact on product performance and success. Ensure that they are aligned with the product and company’s strategic vision and goals.\n\n - Work closely with engineering, design, and other cross-functional teams to ensure product development is aligned with business goals and timelines\n\n - Facilitate decision-making, resolve blockers and surface challenges while also monitoring and ensuring overall team health.\n\n - Understand and communicate complex engineering issues and ensure they are on a path for resolution\n\n - Manage and balance resources in your team and make strategic decisions about where to invest resources to drive growth and innovation.\n\n - Define data driven performance metrics for monitoring of key platform to ensure continuous improvement of platform reliability, availability and manageability\n\n - Develop a deep understanding of the Fintech space and market to make informed strategic decisions and ensure the team has the support and resources to achieve roadmap goal\n\n\n\nAbout You\n\n - 5+ years of experience in product management, including ownership of core, high-impact product areas in fintech, ecommerce or technology-driven environments. \n\n - Demonstrated ability to define and drive product vision and long-term strategy, while managing detailed execution and delivery. \n\n - Proven track record of leading cross-functional teams (engineering, design, data, operations, marketing, risk, compliance) to deliver complex initiatives. \n\n - Strong customer-centric and problem-centric mindset, with experience using qualitative insights and quantitative data to shape product direction. \n\n - Excellent communication skills, with the ability to craft executive narratives, clear product requirements and structured updates. \n\n - Extensive experience managing multiple senior stakeholders with differing priorities, including alignment, negotiation and expectation management. \n\n - Strong analytical and metrics-driven approach, including defining OKRs, success metrics and experiment plans for major initiatives. \n\n - Experience in ambiguous, high-growth environments, with a track record of creating structure, focus and momentum for teams. \n\n - Demonstrated impact in mentoring and developing product managers and in shaping product culture, rituals and standards. \n\n - End-to-end experience launching and iterating on products or platforms with clear, quantified business and customer impact.\n\n\n\nWhat's Next...\n\n - TA Screening Call\n\n - Take-Home Case Study\n\n - Hiring Manager Interview - Case Study Discussion\n\n\n\n__________\n\nGen is an equal opportunity employer, and we’re committed to fair, inclusive practices at every stage of the candidate and employee journey. Employment decisions are based on merit, experience and business needs."},{"id":"a7fed986-500d-4379-b7d2-6c9bb4e3175e","title":"Sr Principal IT Applications Specialist - Oracle ERP ","department":"Legal & Corporate Development","team":"Legal & Corporate Development","employmentType":"FullTime","location":"IND - Chennai","secondaryLocations":[{"location":"IND - Pune","address":{"postalAddress":{"postalCode":"411006","addressRegion":"Mahārāshtra","streetAddress":"Panchshil Avenue, Survey No. 210","addressCountry":"India","addressLocality":"Pune"}}}],"publishedAt":"2026-04-16T07:56:58.665+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"600089","addressRegion":"Tamil Nādu","streetAddress":"1/24, Shivaji Gardens","addressCountry":"India","addressLocality":"Chennai"}},"jobUrl":"https://jobs.ashbyhq.com/gen-digital/a7fed986-500d-4379-b7d2-6c9bb4e3175e","applyUrl":"https://jobs.ashbyhq.com/gen-digital/a7fed986-500d-4379-b7d2-6c9bb4e3175e/application","descriptionHtml":"About Gen:
Gen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries.
Together, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. We’re always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results.
When you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs.
At Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You’ll work with people who back each other, respect each other and understand that our differences are a competitive advantage.
If this sounds like you, we’d love you to be part of Gen.
About the Role
We are seeking a highly experienced Oracle ERP – Sr Principal IT
Applications Specialist to architect, enhance, and support our global Fnance
systems landscape. This senior individual-contributor role requires strong
expertise in Oracle Fusion Finance, solution architecture, integrations, and
financial process optimization. You will partner closely with Finance, IT, and cross-functional stakeholders to design scalable solutions that support our operational excellence, compliance requirements, and future growth.
Key Responsibilities:
Design and evolve the end-to-end finance systems architecture across Record-to-Report (R2R), Source-to-Pay (S2P), Treasury, Tax, Financial Planning, and Reporting.
Demonstrate deep hands-on experience with Oracle Fusion Finance modules (GL, FA, CM, PO, AP, Tax, ICO).
Support and/or lead implementations and enhancements of Oracle Fusion ERP systems, including integrations with Finance boundary applications.
Architect functional and technical solutions across R2R, S2P, FP&A, Treasury, Intercompany, and Tax business processes.
Architect and develop financial and operational reporting using OTBI, BIP, FR, and Narrative Reporting.
Support integrations and data flows between Oracle Fusion, Oracle EPM, and downstream analytics/reporting platforms.
Experience with Oracle Visual Builder Cloud Service (VBCS) is an added advantage.
Experience in building AI Agents using Oracle Agent Studio and leveraging AI platforms to build smart assistants for finance teams.
Drive future-state design by assessing current processes, identifying optimization opportunities, and defining scalable, automated solutions.
Collaborate with integration teams on scalable data flows, system mappings, and API-led designs.
Translate complex requirements into functional and technical solution designs.
Partner with business stakeholders to align technology solutions with company goals, including close acceleration, compliance, and financial planning readiness.
Support statutory reporting for international entities and ensure systems support multi-GAAP requirements.
Support internal and external audits for Oracle and boundary systems, managing relationships with business stakeholders and audit teams.
Identify, analyze, and resolve issues in existing customizations and extensions. Provide support for new enhancements and troubleshooting assistance.
Contribute to project strategy and partner with the team to create and improve methodologies and best practices.
About you:
12+ years of experience architecting, developing, implementing, integrating, and/or administering Oracle Fusion Finance Cloud applications.
Strong knowledge of Oracle Fusion modules: General Ledger, Fixed Assets, Intercompany, Treasury, Cash Management, Purchasing, Payables, and Tax.
Ability to work effectively across cross-functional teams within IT.
Experience with relational databases and query tools (SQL Developer, TOAD).
Strong understanding of finance and accounting principles.
Excellent analytical and research skills.
Self-starter with the ability to work independently while adding value in cross-functional environments.
Understanding of best practices for geographically diverse and multicultural teams, with the ability to apply effective strategies.
Excellent verbal and written communication skills for interacting with business and technical stakeholders.
Proficiency in SQL, PL/SQL, OTBI, XML, Workflow, AME, customization, and personalization.
What's Next...
After you submit your application, you can expect the following steps in the recruitment process:
TA Call
Technical Interview
Tech Interview &Final Interview Hiring Manager (Virtual or face-to-face)
About Gen:
Gen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries.
Together, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. We’re always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results.
When you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs.
At Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You’ll work with people who back each other, respect each other and understand that our differences are a competitive advantage.
If this sounds like you, we’d love you to be part of Gen.
About the Role:
Engine by Gen partners with leading Financial Institutions to surface the richest, most comprehensive set of personalized financial product offers to the consumer. We are looking for an experienced Lead Engineer to support our world-class financial products marketplace.
We’re looking for a deeply experienced front-end engineer with full-stack fluency who brings strong judgment and a thoughtful critical perspective. This role is not about producing baseline code quickly. Modern AI tools can do that. It’s about collaboration, setting direction, making sound decisions, and driving technical quality. You will leverage AI agents as force multipliers while maintaining a high bar for correctness, maintainability, testability, and operational excellence.
Success here depends on engineering judgment—choosing the right solution, not just producing code.
Key Responsibilities:
Take Ownership: You’ll be accountable for upholding a high bar for quality through design reviews, code reviews, test strategy, and production readiness.
Collaborate cross-functionally: Partner with product, design, and fellow engineers to shape solutions, clarify tradeoffs, and deliver reliably.
Architect for change: Design and build full-stack, frontend-leaning systems that are intentionally small, composable, and resilient to evolving product requirements.
Improve Performance & Quality: Enforce architectural and operational quality, catching subtle issues that are easy to miss in fast-moving, AI-assisted development.
Champion Functional Patterns: Champion functional programming principles and immutability to reduce side effects and make systems simpler to reason through and debug.
Lead AI-assisted development: You’ll use AI assistants/agents for prototyping, scaffolding, refactoring, and exploratory development, then harden the result and rigorously validate through tests, reasoning, and edge-case review.
Raise quality through testing: Build and maintain a strong automated test suite of unit, integration/contract, component/UI, and end-to-end coverage, with fast feedback loops in CI.
About you:
Bachelor’s degree in Computer Science, Engineering, or a related field.
8+ years of experience building production web applications and 1+ years as a principal engineer.
Expert-level proficiency with TypeScript, strong experience with React, server-side rendered Next.js (or similar), and performant component-driven development (e.g. Reshaped UI).
Ability to articulate complex technical trade-offs to stakeholders and translate product vision into high-fidelity technical direction.
Demonstrated development of simple, reusable, changeable systems (with examples of refactors, platforming work, or scalable patterns).
Preference for functional programming and a deep understanding of why immutability is critical in modern frontend development.
Advanced knowledge of the testing pyramid and how to use automated tests as a safety net for rapid, iterative development.
Proven technical leadership through mentorship, delegation, and high-quality code reviews.
Hands-on experience with tools like Cursor (or equivalent AI-augmented IDEs) and all modern coding models.
Practical understanding of where AI is strong vs. where it falls short, paired with sound discernment in its application.
Ability to use AI agents to quickly project multiple approaches, compare tradeoffs, and converge on the best solution without shipping “AI-shaped” code.
What’s next:
Code Review Assessment
Recruiter Interview
Hiring Manager Interview
Technical Interview
Culture Fit Interview
Gen is an equal opportunity employer, and we’re committed to fair, inclusive practices at every stage of the candidate and employee journey. Employment decisions are based on merit, experience and business needs.
","descriptionPlain":"About Gen:\n\nGen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries.\n\nTogether, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. We’re always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results.\n\nWhen you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs.\n\nAt Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You’ll work with people who back each other, respect each other and understand that our differences are a competitive advantage.\n\nIf this sounds like you, we’d love you to be part of Gen.\n\n\n\nAbout the Role:\n\nEngine by Gen partners with leading Financial Institutions to surface the richest, most comprehensive set of personalized financial product offers to the consumer. We are looking for an experienced Lead Engineer to support our world-class financial products marketplace.\n\nWe’re looking for a deeply experienced front-end engineer with full-stack fluency who brings strong judgment and a thoughtful critical perspective. This role is not about producing baseline code quickly. Modern AI tools can do that. It’s about collaboration, setting direction, making sound decisions, and driving technical quality. You will leverage AI agents as force multipliers while maintaining a high bar for correctness, maintainability, testability, and operational excellence. \n\nSuccess here depends on engineering judgment—choosing the right solution, not just producing code.\n\n\n\nKey Responsibilities:\n\n - Take Ownership: You’ll be accountable for upholding a high bar for quality through design reviews, code reviews, test strategy, and production readiness.\n\n - Collaborate cross-functionally: Partner with product, design, and fellow engineers to shape solutions, clarify tradeoffs, and deliver reliably. \n\n - Architect for change: Design and build full-stack, frontend-leaning systems that are intentionally small, composable, and resilient to evolving product requirements.\n\n - Improve Performance & Quality: Enforce architectural and operational quality, catching subtle issues that are easy to miss in fast-moving, AI-assisted development. \n\n - Champion Functional Patterns: Champion functional programming principles and immutability to reduce side effects and make systems simpler to reason through and debug.\n\n - Lead AI-assisted development: You’ll use AI assistants/agents for prototyping, scaffolding, refactoring, and exploratory development, then harden the result and rigorously validate through tests, reasoning, and edge-case review.\n\n - Raise quality through testing: Build and maintain a strong automated test suite of unit, integration/contract, component/UI, and end-to-end coverage, with fast feedback loops in CI.\n\n\n\nAbout you:\n\n - Bachelor’s degree in Computer Science, Engineering, or a related field.\n\n - 8+ years of experience building production web applications and 1+ years as a principal engineer.\n\n - Expert-level proficiency with TypeScript, strong experience with React, server-side rendered Next.js (or similar), and performant component-driven development (e.g. Reshaped UI).\n\n - Ability to articulate complex technical trade-offs to stakeholders and translate product vision into high-fidelity technical direction.\n\n - Demonstrated development of simple, reusable, changeable systems (with examples of refactors, platforming work, or scalable patterns).\n\n - Preference for functional programming and a deep understanding of why immutability is critical in modern frontend development. \n\n - Advanced knowledge of the testing pyramid and how to use automated tests as a safety net for rapid, iterative development. \n\n - Proven technical leadership through mentorship, delegation, and high-quality code reviews.\n\n - Hands-on experience with tools like Cursor (or equivalent AI-augmented IDEs) and all modern coding models.\n\n - Practical understanding of where AI is strong vs. where it falls short, paired with sound discernment in its application.\n\n - Ability to use AI agents to quickly project multiple approaches, compare tradeoffs, and converge on the best solution without shipping “AI-shaped” code.\n\n\n\nWhat’s next:\n\n - Code Review Assessment\n\n - Recruiter Interview\n\n - Hiring Manager Interview\n\n - Technical Interview\n\n - Culture Fit Interview\n\n\n\nGen is an equal opportunity employer, and we’re committed to fair, inclusive practices at every stage of the candidate and employee journey. Employment decisions are based on merit, experience and business needs."},{"id":"54cc4aba-1d15-4d76-9cff-bf97e3b9cc65","title":"Lead Software Engineer - Financial Wellness","department":"Technology","team":"Technology","employmentType":"FullTime","location":"CZE - Prague","secondaryLocations":[{"location":"IND - Chennai","address":{"postalAddress":{"postalCode":"600089","addressRegion":"Tamil Nādu","streetAddress":"1/24, Shivaji Gardens","addressCountry":"India","addressLocality":"Chennai"}}},{"location":"IRL - Dublin","address":{"postalAddress":{"postalCode":"15","streetAddress":"Aurora House Building A","addressCountry":"Ireland","addressLocality":"Dublin"}}}],"publishedAt":"2026-04-29T21:23:10.303+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"140 00","streetAddress":"Pikrtova 1737/1a","addressCountry":"Czechia","addressLocality":"Prague"}},"jobUrl":"https://jobs.ashbyhq.com/gen-digital/54cc4aba-1d15-4d76-9cff-bf97e3b9cc65","applyUrl":"https://jobs.ashbyhq.com/gen-digital/54cc4aba-1d15-4d76-9cff-bf97e3b9cc65/application","descriptionHtml":"Gen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries.
Together, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. We’re always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results.
When you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs.
At Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You’ll work with people who back each other, respect each other and understand that our differences are a competitive advantage.
If this sounds like you, we’d love you to be part of Gen.
Gen Digital is building a Financial Wellness platform that powers Norton Money, Norton 360 and LifeLock, spanning bank-linking, transactions and insights, credit, identity protection and a digital marketplace for financial products.
We’re looking for a Lead Backend Software Engineer to lead the backend architecture for the Gen Financial Wellness platform.
You’ll own critical services end-to-end, set technical direction, and work across teams to deliver secure, reliable and compliant financial experiences at scale.
In this role, you will:
Own and evolve backend services for Financial Wellness (Norton Money, Norton 360, Norton Genie and LifeLock) from design and implementation to operations and observability (Java/Spring Boot on AWS, Postgres, Kafka).
Design and review REST APIs and data contracts between internal and external services, providers, keeping them secure, versioned and easy to integrate.
Champion event-driven architectures and telemetry pipelines for offers, leads, financial events and alerts, using Kafka and well-governed schemas.
Drive reliability and performance: SLOs, capacity planning, multi-AZ resilience, performance and endurance testing, and incident response for your services.
Partner with Security, Privacy and Legal to ensure backend designs meet PII, credit-reporting and regulatory requirements across Gen product portfolio.
Mentor engineers, lead design reviews and help shape the long-term technical roadmap for Financial Wellness backends at Gen.
About you:
Strong experience building backend services in Java (Spring Boot or similar) and operating them in production at scale.
Hands-on expertise with cloud-native architectures on AWS (ECS/EKS or Fargate, RDS/Aurora, VPC, load balancers, WAF, S3, Secrets Manager).
Solid knowledge of relational databases (Postgres or equivalent) and at least one NoSQL store (e.g., DynamoDB, DocumentDB), including schema design and migrations.
Experience with event streaming/messaging (Kafka or similar) and event-driven system design.
A track record of owning architecture for a product/domain, influencing cross-team decisions and working directly with senior stakeholders.
Strong understanding of secure software design (authN/authZ, least privilege, PII handling, auditing) and comfort working with security/compliance reviews.
Background in financial services, financial wellness, embedded finance, banking or credit products, or identity-/privacy-focused platforms.
Experience with serverless (API Gateway, Lambda, Step Functions, DynamoDB, Redis) and/or integrating with AI platforms (e.g., Bedrock, Strands agents, AgentCore, tool-calling) in data-heavy products.
Familiarity with observability stacks such as Datadog, Dynatrace or Sumo Logic, and defining SLOs and alerts.
You don’t need prior experience with every technology, but you should be comfortable leading in an environment that includes:
Languages & frameworks: Java (Spring Boot), some Node.js and Kotlin; Python for selected serverless/AI workloads.
Data & messaging: PostgreSQL (RDS/Aurora), DynamoDB/DocumentDB, Redis/ElastiCache, Kafka/MSK, BigQuery/Burger for analytics.
Infra & observability: AWS, ECS Fargate, API Gateway, WAF, Terraform, CloudWatch, Datadog, Dynatrace and Sumo.
The interview process consists of two stages and combines both technical and managerial interviews.
You can expect a series of conversations where you’ll have the opportunity to demonstrate your technical expertise, discuss your experience, and meet key stakeholders to learn more about the role and the team.
","descriptionPlain":"ABOUT US:\n\nGen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries.\n\nTogether, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. We’re always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results.\n\nWhen you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs.\n\nAt Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You’ll work with people who back each other, respect each other and understand that our differences are a competitive advantage.\n\nIf this sounds like you, we’d love you to be part of Gen.\n\n\n\n\nABOUT THE ROLE:\n\nGen Digital is building a Financial Wellness platform that powers Norton Money, Norton 360 and LifeLock, spanning bank-linking, transactions and insights, credit, identity protection and a digital marketplace for financial products.\n\nWe’re looking for a Lead Backend Software Engineer to lead the backend architecture for the Gen Financial Wellness platform.\n\nYou’ll own critical services end-to-end, set technical direction, and work across teams to deliver secure, reliable and compliant financial experiences at scale.\n\nIn this role, you will:\n\n - Own and evolve backend services for Financial Wellness (Norton Money, Norton 360, Norton Genie and LifeLock) from design and implementation to operations and observability (Java/Spring Boot on AWS, Postgres, Kafka).\n\n - Design and review REST APIs and data contracts between internal and external services, providers, keeping them secure, versioned and easy to integrate.\n\n - Champion event-driven architectures and telemetry pipelines for offers, leads, financial events and alerts, using Kafka and well-governed schemas.\n\n - Drive reliability and performance: SLOs, capacity planning, multi-AZ resilience, performance and endurance testing, and incident response for your services.\n\n - Partner with Security, Privacy and Legal to ensure backend designs meet PII, credit-reporting and regulatory requirements across Gen product portfolio.\n\n - Mentor engineers, lead design reviews and help shape the long-term technical roadmap for Financial Wellness backends at Gen.\n \n \n \n About you:\n\n\nMUST-HAVES\n\n - Strong experience building backend services in Java (Spring Boot or similar) and operating them in production at scale.\n\n - Hands-on expertise with cloud-native architectures on AWS (ECS/EKS or Fargate, RDS/Aurora, VPC, load balancers, WAF, S3, Secrets Manager).\n\n - Solid knowledge of relational databases (Postgres or equivalent) and at least one NoSQL store (e.g., DynamoDB, DocumentDB), including schema design and migrations.\n\n - Experience with event streaming/messaging (Kafka or similar) and event-driven system design.\n\n - A track record of owning architecture for a product/domain, influencing cross-team decisions and working directly with senior stakeholders.\n\n - Strong understanding of secure software design (authN/authZ, least privilege, PII handling, auditing) and comfort working with security/compliance reviews.\n\n\nNICE-TO-HAVES\n\n - Background in financial services, financial wellness, embedded finance, banking or credit products, or identity-/privacy-focused platforms.\n\n - Experience with serverless (API Gateway, Lambda, Step Functions, DynamoDB, Redis) and/or integrating with AI platforms (e.g., Bedrock, Strands agents, AgentCore, tool-calling) in data-heavy products.\n\n - Familiarity with observability stacks such as Datadog, Dynatrace or Sumo Logic, and defining SLOs and alerts.\n\n\nOUR STACK (SHORT VERSION)\n\nYou don’t need prior experience with every technology, but you should be comfortable leading in an environment that includes:\n\n - Languages & frameworks: Java (Spring Boot), some Node.js and Kotlin; Python for selected serverless/AI workloads.\n\n - Data & messaging: PostgreSQL (RDS/Aurora), DynamoDB/DocumentDB, Redis/ElastiCache, Kafka/MSK, BigQuery/Burger for analytics.\n\n - Infra & observability: AWS, ECS Fargate, API Gateway, WAF, Terraform, CloudWatch, Datadog, Dynatrace and Sumo.\n\n\n\n\nWHAT’S NEXT:\n\nThe interview process consists of two stages and combines both technical and managerial interviews.\n\nYou can expect a series of conversations where you’ll have the opportunity to demonstrate your technical expertise, discuss your experience, and meet key stakeholders to learn more about the role and the team."},{"id":"ee505db7-dd79-4d7b-86b4-2b1a78427bfd","title":"Senior Backend Engineer","department":"Technology","team":"Technology","employmentType":"FullTime","location":"USA - New York, NY","secondaryLocations":[],"publishedAt":"2026-09-22T22:34:25.162+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"10011","addressRegion":"New York","streetAddress":"249-245 West 17th Street, 4th Floor","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/gen-digital/ee505db7-dd79-4d7b-86b4-2b1a78427bfd","applyUrl":"https://jobs.ashbyhq.com/gen-digital/ee505db7-dd79-4d7b-86b4-2b1a78427bfd/application","descriptionHtml":"Gen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries.
Together, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. We’re always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results.
When you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs.
At Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You’ll work with people who back each other, respect each other and understand that our differences are a competitive advantage.
If this sounds like you, we’d love you to be part of Gen.
MoneyLion is a leader in financial technology powering the next generation of personalized products and content, with a top consumer finance super app, a premier embedded finance platform for enterprise businesses and a world-class media arm. MoneyLion’s mission is to give everyone the power to make their best financial decisions. We pride ourselves on serving the many, not the few; providing confidence through guidance, choice, personalization; and shortening the distance to an informed action.
In our go-to money app for consumers, we deliver curated content on finance and related topics, through a tailored feed that engages people to learn and share. People take control of their finances with our innovative financial products and marketplace - including our full-fledged suite of features to save, borrow, spend, and invest - seamlessly bringing together the best offers and content from MoneyLion and our 1,100+ Enterprise Partner network, together in one experience. MoneyLion’s enterprise technology provides the definitive search engine and marketplace for financial products, enabling any company to add embedded finance to their business, with advanced AI-backed data and tools through our platform and API. Established in 2013, MoneyLion connects millions of people with the financial products and content they need, when and where they need it.
Embrace the dynamism and challenges within our diverse collective of pioneers and disruptors. As a Senior Backend Engineer at MoneyLion, your expertise will be pivotal in architecting the backbone of our fintech solutions. Dive into our forward-thinking engineering brigade, dedicated to reshaping the fintech landscape. Your role involves crafting, implementing, and refining microservices and RESTful APIs, the vital cogs that enable seamless financial experiences across various platforms. Join us in this journey to empower consumer finance through cutting-edge technology and innovation.
Design and implement complex software solutions tailored to fintech needs.
Take on a leadership role in and mentor development teams, guiding project direction and architecture.
Ensure software complies with security standards and financial regulations.
Optimize application performance for scalability and user experience.
Uphold quality assurance through rigorous testing and code reviews.
Solve intricate technical challenges under tight deadlines.
Keep abreast of the latest fintech technologies and industry trends.
Facilitate collaboration across departments to align software with business objectives.
Provide operational support, troubleshooting, and system improvements.
Contribute to strategic planning with tech insights and innovation proposals.
In essence, a Senior Backend Engineer in MoneyLion is not just a coder but a multifaceted professional who plays a key role in shaping the technological direction and success of their team.
Bachelor’s degree in Computer Science, or a related field.
At least 4+ years of experience building and developing software would be preferred.
Experienced in Python/Django.
Experienced in any relational databases such as MySQL, PostgreSQL, or MSSQL.
Experienced in non-relational databases such as MongoDB, DocumentDB, or CosmosDB.
Experienced in web APIs of reasonable complexity.
Familiar with containerized applications using Docker and Kubernetes.
After you submit your application, you can expect the following steps in the recruitment process:
· Recruiter Interview
· Take Home Coding Review Challenge
· Coding Review Interview
· Final Round Interview
","descriptionPlain":"ABOUT GEN:\n\nGen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries.\n\nTogether, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. We’re always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results.\n\nWhen you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs.\n\nAt Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You’ll work with people who back each other, respect each other and understand that our differences are a competitive advantage.\n\nIf this sounds like you, we’d love you to be part of Gen.\n\n\n\n\nABOUT THE ROLE:\n\nMoneyLion is a leader in financial technology powering the next generation of personalized products and content, with a top consumer finance super app, a premier embedded finance platform for enterprise businesses and a world-class media arm. MoneyLion’s mission is to give everyone the power to make their best financial decisions. We pride ourselves on serving the many, not the few; providing confidence through guidance, choice, personalization; and shortening the distance to an informed action.\n\nIn our go-to money app for consumers, we deliver curated content on finance and related topics, through a tailored feed that engages people to learn and share. People take control of their finances with our innovative financial products and marketplace - including our full-fledged suite of features to save, borrow, spend, and invest - seamlessly bringing together the best offers and content from MoneyLion and our 1,100+ Enterprise Partner network, together in one experience. MoneyLion’s enterprise technology provides the definitive search engine and marketplace for financial products, enabling any company to add embedded finance to their business, with advanced AI-backed data and tools through our platform and API. Established in 2013, MoneyLion connects millions of people with the financial products and content they need, when and where they need it.\n\nEmbrace the dynamism and challenges within our diverse collective of pioneers and disruptors. As a Senior Backend Engineer at MoneyLion, your expertise will be pivotal in architecting the backbone of our fintech solutions. Dive into our forward-thinking engineering brigade, dedicated to reshaping the fintech landscape. Your role involves crafting, implementing, and refining microservices and RESTful APIs, the vital cogs that enable seamless financial experiences across various platforms. Join us in this journey to empower consumer finance through cutting-edge technology and innovation.\n\n\n\n\nKEY RESPONSIBILITIES:\n\n - Design and implement complex software solutions tailored to fintech needs.\n\n - Take on a leadership role in and mentor development teams, guiding project direction and architecture.\n\n - Ensure software complies with security standards and financial regulations.\n\n - Optimize application performance for scalability and user experience.\n\n - Uphold quality assurance through rigorous testing and code reviews.\n\n - Solve intricate technical challenges under tight deadlines.\n\n - Keep abreast of the latest fintech technologies and industry trends.\n\n - Facilitate collaboration across departments to align software with business objectives.\n\n - Provide operational support, troubleshooting, and system improvements.\n\n - Contribute to strategic planning with tech insights and innovation proposals.\n\nIn essence, a Senior Backend Engineer in MoneyLion is not just a coder but a multifaceted professional who plays a key role in shaping the technological direction and success of their team.\n\n\n\n\n\nABOUT YOU:\n\n - Bachelor’s degree in Computer Science, or a related field.\n\n - At least 4+ years of experience building and developing software would be preferred. \n\n - Experienced in Python/Django.\n\n - Experienced in any relational databases such as MySQL, PostgreSQL, or MSSQL.\n\n - Experienced in non-relational databases such as MongoDB, DocumentDB, or CosmosDB.\n\n - Experienced in web APIs of reasonable complexity.\n\n - Familiar with containerized applications using Docker and Kubernetes.\n\n\n\n\nWHAT’S NEXT:\n\nAfter you submit your application, you can expect the following steps in the recruitment process:\n\n· Recruiter Interview\n\n· Take Home Coding Review Challenge\n\n· Coding Review Interview\n\n· Final Round Interview"},{"id":"ff71b282-7aab-415f-870f-8e3bdfbad1fe","title":"Mobile QA Architect","department":"Technology","team":"Technology","employmentType":"FullTime","location":"IRL - Dublin","secondaryLocations":[{"location":"IND - Chennai","address":{"postalAddress":{"postalCode":"600089","addressRegion":"Tamil Nādu","streetAddress":"1/24, Shivaji Gardens","addressCountry":"India","addressLocality":"Chennai"}}},{"location":"CZE - Brno","address":{"postalAddress":{"postalCode":"602 00","streetAddress":"Přízova 526/7","addressCountry":"Czechia","addressLocality":"Brno"}}},{"location":"IRL - Dublin","address":{"postalAddress":{"postalCode":"15","streetAddress":"Aurora House Building A","addressCountry":"Ireland","addressLocality":"Dublin"}}}],"publishedAt":"2026-05-06T12:35:50.085+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"15","streetAddress":"Aurora House Building A","addressCountry":"Ireland","addressLocality":"Dublin"}},"jobUrl":"https://jobs.ashbyhq.com/gen-digital/ff71b282-7aab-415f-870f-8e3bdfbad1fe","applyUrl":"https://jobs.ashbyhq.com/gen-digital/ff71b282-7aab-415f-870f-8e3bdfbad1fe/application","descriptionHtml":"About Us:
Gen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries.
Together, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. We’re always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results.
When you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs.
At Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You’ll work with people who back each other, respect each other and understand that our differences are a competitive advantage.
If this sounds like you, we’d love you to be part of Gen.
About The Role:
We are pioneering an AI-first development culture. Every aspect of our product development lifecycle is infused with AI adoption—from ideation and design to coding, testing, and deployment. Our mission is to lead the industry in AI-powered mobile innovation.
Quality assurance represents a critical leverage point for AI-driven productivity in mobile engineering. In this role, you will help transform QA into a strategic, AI-enabled function that drives both velocity and quality across the mobile engineering organization.
In this role, you will:
Build and mentor a world-class mobile QA engineering team, ensuring high-impact Android and iOS applications meet the highest quality standards for millions of users worldwide.
Champion AI-first testing practices, leveraging tools such as GitHub Copilot, Claude Code, Cursor, and generative testing frameworks to automate test creation, optimize test coverage, accelerate bug detection, and elevate product quality.
Partner with engineering, product, and design teams to define and drive a comprehensive quality assurance strategy for mobile products.
Lead the evolution of test automation frameworks and infrastructure, leveraging AI to create intelligent, maintainable, and scalable test suites.
Foster a quality-first mindset across the mobile engineering organization, positioning QA as a strategic partner rather than a bottleneck.
Remove blockers, set clear priorities, and enable your team to deliver high-quality outcomes in a fast-paced, global environment.
About You:
You are an inspiring leader who attracts and develops top talent, leads by example, communicates clearly, and builds trust through authenticity and competence
You have an AI-native mindset and believe in AI’s transformative potential for quality assurance as a force multiplier, not a replacement
You bring deep technical expertise in mobile QA across Android and/or iOS, including understanding of device fragmentation, OS-specific challenges, and robust test strategy design
You are a hands-on manager who stays connected to the work, writes test code, and understands the day-to-day realities of your team
You have experience with programming languages such as Java, Kotlin, Swift, or Python
You are curious and continuously learning, especially in AI tooling for QA, mobile testing innovations, and team dynamics
You thrive in cross-functional collaboration and build strong relationships with product, engineering, design, and DevOps teams
You are a strategic quality builder who shapes team culture, establishes meaningful quality metrics, and drives continuous improvement
What's Next:
If you're excited about this opportunity, we’d love to hear from you!
The hiring process consists of two technical interview rounds and one managerial interview.
Throughout the process, you will have the opportunity to meet the hiring manager and future team members.
","descriptionPlain":"About Us:\n\nGen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries.\n\nTogether, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. We’re always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results.\n\nWhen you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs.\n\nAt Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You’ll work with people who back each other, respect each other and understand that our differences are a competitive advantage.\n\nIf this sounds like you, we’d love you to be part of Gen.\n\n\n\nAbout The Role:\n\nWe are pioneering an AI-first development culture. Every aspect of our product development lifecycle is infused with AI adoption—from ideation and design to coding, testing, and deployment. Our mission is to lead the industry in AI-powered mobile innovation.\n\nQuality assurance represents a critical leverage point for AI-driven productivity in mobile engineering. In this role, you will help transform QA into a strategic, AI-enabled function that drives both velocity and quality across the mobile engineering organization.\n\nIn this role, you will:\n\n - Build and mentor a world-class mobile QA engineering team, ensuring high-impact Android and iOS applications meet the highest quality standards for millions of users worldwide.\n\n - Champion AI-first testing practices, leveraging tools such as GitHub Copilot, Claude Code, Cursor, and generative testing frameworks to automate test creation, optimize test coverage, accelerate bug detection, and elevate product quality.\n\n - Partner with engineering, product, and design teams to define and drive a comprehensive quality assurance strategy for mobile products.\n\n - Lead the evolution of test automation frameworks and infrastructure, leveraging AI to create intelligent, maintainable, and scalable test suites.\n\n - Foster a quality-first mindset across the mobile engineering organization, positioning QA as a strategic partner rather than a bottleneck.\n\n - Remove blockers, set clear priorities, and enable your team to deliver high-quality outcomes in a fast-paced, global environment.\n\n\n\nAbout You:\n\n - You are an inspiring leader who attracts and develops top talent, leads by example, communicates clearly, and builds trust through authenticity and competence\n\n - You have an AI-native mindset and believe in AI’s transformative potential for quality assurance as a force multiplier, not a replacement\n\n - You bring deep technical expertise in mobile QA across Android and/or iOS, including understanding of device fragmentation, OS-specific challenges, and robust test strategy design\n\n - You are a hands-on manager who stays connected to the work, writes test code, and understands the day-to-day realities of your team\n\n - You have experience with programming languages such as Java, Kotlin, Swift, or Python\n\n - You are curious and continuously learning, especially in AI tooling for QA, mobile testing innovations, and team dynamics\n\n - You thrive in cross-functional collaboration and build strong relationships with product, engineering, design, and DevOps teams\n\n - You are a strategic quality builder who shapes team culture, establishes meaningful quality metrics, and drives continuous improvement\n\n\n\nWhat's Next:\n\nIf you're excited about this opportunity, we’d love to hear from you!\n\nThe hiring process consists of two technical interview rounds and one managerial interview.\n\nThroughout the process, you will have the opportunity to meet the hiring manager and future team members."},{"id":"a4182ef0-45e6-4514-801a-91cc3a4155e2","title":"Security Controls Engineer - Vulnerability management","department":"Legal & Corporate Development","team":"Legal & Corporate Development","employmentType":"FullTime","location":"CZE - Brno","secondaryLocations":[{"location":"CZE - Prague","address":{"postalAddress":{"postalCode":"140 00","streetAddress":"Pikrtova 1737/1a","addressCountry":"Czechia","addressLocality":"Prague"}}}],"publishedAt":"2026-04-27T20:30:03.133+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"602 00","streetAddress":"Přízova 526/7","addressCountry":"Czechia","addressLocality":"Brno"}},"jobUrl":"https://jobs.ashbyhq.com/gen-digital/a4182ef0-45e6-4514-801a-91cc3a4155e2","applyUrl":"https://jobs.ashbyhq.com/gen-digital/a4182ef0-45e6-4514-801a-91cc3a4155e2/application","descriptionHtml":"Gen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries.
Together, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. We’re always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results.
When you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs.
At Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You’ll work with people who back each other, respect each other and understand that our differences are a competitive advantage.
If this sounds like you, we’d love you to be part of Gen.
We are a team that brought you Norton, Avast, LifeLock, Avira, AVG, ReputationDefender, and CCleaner, dedicated to providing cybersecurity, privacy, and identity protection to over 500 million users in 150 countries. At Gen, we offer flexible working options, generous time off, and competitive benefits in a diverse and inclusive environment where every team member is valued and celebrated. If you are smart, fearless, and dedicated, join us to power Digital Freedom and help consumers take control of their digital lives.
We’re looking for an independent, driven security professional who thrives at the intersection of security, DevOps, and delivery. In this role, you will translate legal and security framework requirements into clear, actionable vulnerability management and remediation programs that operate across multiple Security and DevOps teams.
You’ll help design, operationalize, and continually improve our vulnerability management lifecycle, from identification and triage through prioritization and remediation to validation and reporting. This includes secure development practices within regulatory frameworks guiding vulnerability handling, coordinated disclosure, SBOM transparency, patch management, and post-deployment monitoring.
You will track, report, and escalate progress, risks, and dependencies, partnering closely with a Senior Project Manager and reporting to senior leadership.
If you enjoy making complex requirements practical, measurable, and delivered—this is for you.
Practical exposure or experience (typically 3–5 years) in vulnerability management, security engineering, or security program delivery in a cloud/software environment.
Demonstrated ability to work independently and drive outcomes across multiple teams.
Working understanding of regulatory security requirements and demonstrated experience with common frameworks/regulations implementation (e.g., ISO 27001, NIS2, SOC 2, GDPR, PCI DSS).
Strong translation skills: turn policy and control language into developer-ready user stories, acceptance criteria, remediation tasks, and runbooks.
Hands-on experience using work tracking tools (Jira, Azure DevOps, etc.) and crafting status reports/dashboards for leadership.
Strong communication skills: comfortable analyzing vulnerability trends, including ageing, patch latency, and systemic root causes, supported by concise writing ability, clear meeting facilitation, and demonstrated experience with stakeholder alignment.
Understanding of modern SDLC/DevOps practices (CI/CD, IaC, pipelines, change management).
Experience in cloud environments (AWS/Azure/GCP), including shared responsibility and guardrail patterns.
Wry sense of humor is a plus
Our interview process consists of two stages:
First round: You’ll meet Andrej Valentovič, the Hiring Manager for this role, to discuss your experience and the position in more detail.
Second round: You’ll have an online interview with his manager to further explore your fit and expectations.
","descriptionPlain":"ABOUT US:\n\nGen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries.\n\nTogether, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. We’re always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results.\n\nWhen you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs.\n\nAt Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You’ll work with people who back each other, respect each other and understand that our differences are a competitive advantage.\n\nIf this sounds like you, we’d love you to be part of Gen.\n\n\n\n\nABOUT THE ROLE:\n\nWe are a team that brought you Norton, Avast, LifeLock, Avira, AVG, ReputationDefender, and CCleaner, dedicated to providing cybersecurity, privacy, and identity protection to over 500 million users in 150 countries. At Gen, we offer flexible working options, generous time off, and competitive benefits in a diverse and inclusive environment where every team member is valued and celebrated. If you are smart, fearless, and dedicated, join us to power Digital Freedom and help consumers take control of their digital lives.\n\nWe’re looking for an independent, driven security professional who thrives at the intersection of security, DevOps, and delivery. In this role, you will translate legal and security framework requirements into clear, actionable vulnerability management and remediation programs that operate across multiple Security and DevOps teams.\n\nYou’ll help design, operationalize, and continually improve our vulnerability management lifecycle, from identification and triage through prioritization and remediation to validation and reporting. This includes secure development practices within regulatory frameworks guiding vulnerability handling, coordinated disclosure, SBOM transparency, patch management, and post-deployment monitoring.\n\nYou will track, report, and escalate progress, risks, and dependencies, partnering closely with a Senior Project Manager and reporting to senior leadership.\n\nIf you enjoy making complex requirements practical, measurable, and delivered—this is for you.\n\n\n\n\nABOUT YOU:\n\nPractical exposure or experience (typically 3–5 years) in vulnerability management, security engineering, or security program delivery in a cloud/software environment.\n\nDemonstrated ability to work independently and drive outcomes across multiple teams.\n\nWorking understanding of regulatory security requirements and demonstrated experience with common frameworks/regulations implementation (e.g., ISO 27001, NIS2, SOC 2, GDPR, PCI DSS).\n\nStrong translation skills: turn policy and control language into developer-ready user stories, acceptance criteria, remediation tasks, and runbooks.\n\nHands-on experience using work tracking tools (Jira, Azure DevOps, etc.) and crafting status reports/dashboards for leadership.\n\nStrong communication skills: comfortable analyzing vulnerability trends, including ageing, patch latency, and systemic root causes, supported by concise writing ability, clear meeting facilitation, and demonstrated experience with stakeholder alignment.\n\nUnderstanding of modern SDLC/DevOps practices (CI/CD, IaC, pipelines, change management).\n\nExperience in cloud environments (AWS/Azure/GCP), including shared responsibility and guardrail patterns.\n\nWry sense of humor is a plus\n\n\n\n\nWHAT’S NEXT:\n\nOur interview process consists of two stages:\n\nFirst round: You’ll meet Andrej Valentovič, the Hiring Manager for this role, to discuss your experience and the position in more detail.\n\nSecond round: You’ll have an online interview with his manager to further explore your fit and expectations."},{"id":"30c8db06-c1c8-434c-86de-7708e765f048","title":"Customer Strategy Lead ","department":"Global Customer Organization","team":"Global Customer Organization","employmentType":"FullTime","location":"USA - New York, NY","secondaryLocations":[],"publishedAt":"2026-08-12T12:30:50.539+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"10011","addressRegion":"New York","streetAddress":"249-245 West 17th Street, 4th Floor","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/gen-digital/30c8db06-c1c8-434c-86de-7708e765f048","applyUrl":"https://jobs.ashbyhq.com/gen-digital/30c8db06-c1c8-434c-86de-7708e765f048/application","descriptionHtml":"Job Title: The Customer Research & Strategy Partner
Location: New York City – Hybrid (3 days per week in the office)
About Gen
Gen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries.
Together, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. We’re always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results.
When you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs.
At Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You’ll work with people who back each other, respect each other and understand that our differences are a competitive advantage.
If this sounds like you, we’d love you to be part of Gen.
How We Work
Our hybrid work style (3 days in the New York City office) gives us the face-to-face time to have creative conversations, meaningful meetings, make quick decisions and build relationships. And it’s flexible enough to give you the space to do your best work.
The Customer Research & Strategy Partner
Reports to: Senior Director, Insights & Strategy
Location: New York Office Hybrid (3 days office)
The team
The Insights & Strategy team creates deep organizational understanding of our customers, markets and competitors so we can develop customer-centric products, services and communications that drive business growth.
We bring together different research disciplines and synthesize insights from across data sources, to tell coherent customer stories and ground decisions in evidence across Marketing, Product and Commercial teams.
Role summary
The Customer Research & Strategy Partner is a senior individual contributor who acts as a strategic advisor to segment and brand leadership for either Cyber Safety (Norton & Avast) or Trust-based Solutions (LifeLock & MoneyLion).
Their primary responsibility is not to generate research, but to help the business make better decisions. They connect customer understanding, market dynamics, competitive context and commercial performance to shape growth strategy, portfolio choices, proposition development and customer experience priorities.
The role sits at the intersection of strategy, customer insight and stakeholder leadership.
You will:
Sit as a virtual member of the segment/brand leadership team, bringing the voice of the customer into key decisions.
Frame and scope the critical questions the business needs to answer.
Synthesize diverse inputs into clear, actionable narratives that influence direction.
Shape and prioritise the learning agenda for your segment in partnership with the wider Insight team.
Success is measured by the quality of business decisions influenced, not the volume of research delivered.
Key responsibilities
Strategic business partnering
Act as a trusted advisor to the Segment Lead / Brand Lead and their virtual leadership team on segment strategy, performance, customer base and competitive context for your business segment.
Frame and refine critical business questions (e.g., portfolio choices, proposition direction, target audiences, pricing/packaging, experience priorities).
Bring a customer- and evidence-centred perspective into business planning, roadmap discussions and major investment or trade-off decisions.
Represent the voice of the customer in key forums - challenging constructively, highlighting risks and opportunities, and helping leaders see decisions through a customer lens.
Business strategy & decision support
Synthesize evidence from multiple sources - including customer insight, analytics, CX, market intelligence, commercial performance and external trends - into clear strategic recommendations for the business.
Develop compelling \"so what / now what\" narratives, presentations and workshops that help leaders and teams move from evidence to decision, creating clarity and alignment around key priorities.
Support stakeholders in evaluating strategic options and trade-offs relating to growth, customer experience, proposition development, portfolio choices and go-to-market decisions.
Ensure major insight programmes and strategic initiatives result in tangible business action, helping teams translate customer understanding into priorities, plans and measurable outcomes.
Learning agenda and insight activation
Work closely with stakeholders and Insight team colleagues to ensure projects are framed against the right strategic questions for your segment.
Define and maintain a prioritised learning roadmap for your business area, aligned to the biggest opportunities, risks and decisions.
Spot knowledge gaps and emerging questions and translate them into clear briefs and programmes of work.
Act as a connector across functions and disciplines - joining up signals across teams and sources into a unified view of customer needs and market dynamics.
Play a leading role in developing the quarterly State of Play (integrated customer narrative) in collaboration with Insight team colleagues.
Skills & experience
Essential experience
Significant experience in customer insight, strategy, consulting or a closely related field, ideally in consumer technology, subscription, financial services or adjacent categories.
Proven track record of partnering with senior stakeholders on major strategic or commercial decisions (e.g., portfolio strategy, brand positioning, proposition development, experience design, go-to-market).
Experience synthesising multiple data and insight sources (qual, quant, analytics, CX, market intel) into concise, decision-ready outputs.
Demonstrated impact in turning insight into action - influencing real changes in products, experiences, communications or commercial strategy.
Skills & capabilities
Strategic, structured thinker - able to frame problems, prioritise questions, and connect customer insight to business outcomes.
Strong storytelling and communication - comfortable simplifying complexity, building clear narratives and presenting confidently to senior audiences.
Commercially astute - understands how brands grow, how P&Ls work, and how customer behaviour shows up in performance metrics.
Collaborative and credible - able to work effectively across teams, building trust and alignment in a matrix environment.
Influential without authority - willing and able to challenge thinking, propose alternatives and guide teams towards more customer-centric choices.
Mindset
Customer-obsessed - motivated by building a truthful, nuanced view of our customers and using it to drive better decisions.
Insight-to-action oriented - focused on impact, not just analysis; always asking \"so what?\" and \"now what?\".
Low-ego, high ownership - comfortable operating autonomously, rolling up their sleeves, and taking responsibility for outcomes in their segment.
Compensation
The annual base salary for this position is expected to be in the range of 160,000 - 185,000 USD. Base salary is one component of Gen's total compensation package, which includes annual bonus.
Gen benefits
401(k) retirement plan with company match – Gen matches 50% of the first 7% of eligible pay you contribute, capped at $6,000 per year in company match.
Health Savings Account (HSA) funding – if you enroll in an HSA-eligible medical plan, Gen contributes $500–$1,500 per year depending on your coverage tier.
Wellness / fitness reimbursement – up to $375 per year reimbursed for eligible fitness and wellness expenses (gym membership, classes, etc.).
Sustainable home improvement allowance – up to $500 per year for approved sustainable home upgrades (e.g., insulation, energy-efficient appliances).
Tuition / education reimbursement – up to $5,250 per calendar year for approved, job-related education.
What’s next:
Your CV will be reviewed together by the recruiter and hiring manager to assess the scope of your role, the impact you’ve delivered, and how your experience aligns with the position. If shortlisted, the recruiter will invite you to an initial Zoom conversation to discuss your background, what’s compelling you to Gen, and walk you through the interview process.
Gen is an equal opportunity employer, and we’re committed to fair, inclusive practices at every stage of the candidate and employee journey. Employment decisions are based on merit, experience and business needs.
About Gen:
Gen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries.
Together, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. We’re always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results.
When you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs.
At Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You’ll work with people who back each other, respect each other and understand that our differences are a competitive advantage.
If this sounds like you, we’d love you to be part of Gen.
About the Role:
MoneyLion is a leader in financial technology powering the next generation of personalized products and content. We pride ourselves on serving the many, not the few, providing confidence through guidance, choice, and personalization.
We’re looking for a deeply experienced backend engineer who brings strong ownership, sound technical judgment, and a high bar for engineering quality. This role is about making smart architectural decisions, designing resilient services, and building the systems that power reliable customer and marketplace experiences.
You will help shape and scale the backend capabilities behind MoneyLion’s product surfaces, working closely with product, analytics, and engineering teams to support partner integrations, experimentation, event quality, and core business workflows.
Key Responsibilities:
Take Ownership: You'll help maintain a high bar for quality through design reviews, code reviews, testing, observability, and production readiness.
Collaborate cross-functionally: Partner with product, analytics, and fellow engineers to shape solutions and deliver reliably.
Architect for change: Design and build backend systems that are scalable, modular, and resilient to evolving product and business needs.
Improve Performance & Quality: Strengthen reliability, maintainability, observability, and operational excellence across critical services and workflows.
Build clean data flows: Create dependable APIs, events, and service boundaries that support partner integrations, experimentation, analytics, and downstream systems.
Lead AI-assisted development: Use AI tools for prototyping, scaffolding, refactoring, and exploratory development, then validate the output with strong engineering judgment.
Raise quality through testing: Build and maintain automated test coverage across unit, integration, contract, and end-to-end layers.
About You:
Strong expertise in Java, Spring Boot, and modern backend architecture.
Comfortable designing and operating RESTful APIs, microservices, and distributed systems in production.
Strong working knowledge of SQL and NoSQL databases.
Familiarity with asynchronous and event-driven systems such as Kafka, SQS, or similar technologies.
Comfortable working in modern development environments, including Git-based workflows, containerized services, and cloud infrastructure (AWS, Kubernetes).
Strong grasp of reliability, observability, maintainability, and performance.
Familiarity with testing, CI/CD, monitoring, and modern development workflows.
Skilled at partnering with Product, Analytics, and engineering teams to deliver in a fast-paced environment.
Strong communication skills and a collaborative, problem-solving mindset.
Education: Bachelor’s degree in Engineering, a related field, or equivalent professional experience.
Experience: 5+ years in software engineering, with a track record of building and shipping production applications.
Must Have Skills:
Deep expertise in Java and Spring Boot, including building and operating production-grade services.
Strong understanding of REST API design, service contracts, and backward compatibility.
Experience designing and evolving distributed systems, including service decomposition and inter-service communication.
Solid grasp of data modeling and persistence, including SQL and NoSQL tradeoffs, indexing, and query performance.
Experience with asynchronous and event-driven architectures (e.g., Kafka, SQS), including event design and reliability considerations.
Strong understanding of observability, including logging, metrics, tracing, and debugging production systems.
Experience implementing testing strategies across unit, integration, and contract testing layers.
Familiarity with CI/CD pipelines, containerization (Docker), and cloud-native environments (AWS, Kubernetes).
Excellent collaboration and communication skills, with a bias toward clear, maintainable system design.
Nice to Have Skills:
Experience with high-scale, consumer-facing systems or marketplace platforms.
Familiarity with API gateways, rate limiting, and service-level protections.
Experience with data pipelines, event quality, and analytics instrumentation.
Hands-on experience with tools like Claude Code (or similar AI-powered IDEs) and modern AI coding models.
Practical understanding of where AI is strong vs. where it falls short, paired with sound engineering judgment.
Ability to use AI agents to explore multiple implementation approaches, evaluate tradeoffs, and converge on robust solutions without introducing fragile or “AI-shaped” systems.
Personal Attributes:
Ability to thrive in a fast-paced, high-tech environment and manage complex problems
What’s Next:
After you submit your application, you can expect the following steps in the recruitment process:
Recruiter
Hiring Manager
Live Coding 1 of 2
Live Coding 2 of 2
Product Manager
Location: New York, NY (Onsite 3 days per week)
The annual base salary for this position is expected to be between $158,080 and $178,880. Base salary is one component of Gen's total compensation package, which includes 401(k) match, health insurance options, disability coverage, life insurance, and unlimited paid time off. Actual salaries will vary based on a candidate’s qualifications, experience, skills, and competencies related to the role.
Gen is an equal opportunity employer, and we’re committed to fair, inclusive practices at every stage of the candidate and employee journey. Employment decisions are based on merit, experience and business needs.
","descriptionPlain":"About Gen:\n\nGen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries.\n\nTogether, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. We’re always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results.\n\nWhen you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs.\n\nAt Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You’ll work with people who back each other, respect each other and understand that our differences are a competitive advantage.\n\nIf this sounds like you, we’d love you to be part of Gen.\n\n\n\nAbout the Role:\n\nMoneyLion is a leader in financial technology powering the next generation of personalized products and content. We pride ourselves on serving the many, not the few, providing confidence through guidance, choice, and personalization.\n\nWe’re looking for a deeply experienced backend engineer who brings strong ownership, sound technical judgment, and a high bar for engineering quality. This role is about making smart architectural decisions, designing resilient services, and building the systems that power reliable customer and marketplace experiences.\n\nYou will help shape and scale the backend capabilities behind MoneyLion’s product surfaces, working closely with product, analytics, and engineering teams to support partner integrations, experimentation, event quality, and core business workflows.\n\n\n\nKey Responsibilities:\n\n - Take Ownership: You'll help maintain a high bar for quality through design reviews, code reviews, testing, observability, and production readiness.\n\n - Collaborate cross-functionally: Partner with product, analytics, and fellow engineers to shape solutions and deliver reliably.\n\n - Architect for change: Design and build backend systems that are scalable, modular, and resilient to evolving product and business needs.\n\n - Improve Performance & Quality: Strengthen reliability, maintainability, observability, and operational excellence across critical services and workflows.\n\n - Build clean data flows: Create dependable APIs, events, and service boundaries that support partner integrations, experimentation, analytics, and downstream systems.\n\n - Lead AI-assisted development: Use AI tools for prototyping, scaffolding, refactoring, and exploratory development, then validate the output with strong engineering judgment.\n\n - Raise quality through testing: Build and maintain automated test coverage across unit, integration, contract, and end-to-end layers.\n\n\n\nAbout You:\n\n - Strong expertise in Java, Spring Boot, and modern backend architecture.\n\n - Comfortable designing and operating RESTful APIs, microservices, and distributed systems in production.\n\n - Strong working knowledge of SQL and NoSQL databases.\n\n - Familiarity with asynchronous and event-driven systems such as Kafka, SQS, or similar technologies.\n\n - Comfortable working in modern development environments, including Git-based workflows, containerized services, and cloud infrastructure (AWS, Kubernetes).\n\n - Strong grasp of reliability, observability, maintainability, and performance.\n\n - Familiarity with testing, CI/CD, monitoring, and modern development workflows.\n\n - Skilled at partnering with Product, Analytics, and engineering teams to deliver in a fast-paced environment.\n\n - Strong communication skills and a collaborative, problem-solving mindset.\n\n\n\nEducation: Bachelor’s degree in Engineering, a related field, or equivalent professional experience.\n\n\n\nExperience: 5+ years in software engineering, with a track record of building and shipping production applications.\n\n\n\nMust Have Skills:\n\n - Deep expertise in Java and Spring Boot, including building and operating production-grade services.\n\n - Strong understanding of REST API design, service contracts, and backward compatibility.\n\n - Experience designing and evolving distributed systems, including service decomposition and inter-service communication.\n\n - Solid grasp of data modeling and persistence, including SQL and NoSQL tradeoffs, indexing, and query performance.\n\n - Experience with asynchronous and event-driven architectures (e.g., Kafka, SQS), including event design and reliability considerations.\n\n - Strong understanding of observability, including logging, metrics, tracing, and debugging production systems.\n\n - Experience implementing testing strategies across unit, integration, and contract testing layers.\n\n - Familiarity with CI/CD pipelines, containerization (Docker), and cloud-native environments (AWS, Kubernetes).\n\n - Excellent collaboration and communication skills, with a bias toward clear, maintainable system design.\n\n\n\nNice to Have Skills:\n\n - Experience with high-scale, consumer-facing systems or marketplace platforms.\n\n - Familiarity with API gateways, rate limiting, and service-level protections.\n\n - Experience with data pipelines, event quality, and analytics instrumentation.\n\n - Hands-on experience with tools like Claude Code (or similar AI-powered IDEs) and modern AI coding models.\n\n - Practical understanding of where AI is strong vs. where it falls short, paired with sound engineering judgment.\n\n - Ability to use AI agents to explore multiple implementation approaches, evaluate tradeoffs, and converge on robust solutions without introducing fragile or “AI-shaped” systems.\n\n\n\nPersonal Attributes:\n\n - Ability to thrive in a fast-paced, high-tech environment and manage complex problems\n\n\n\nWhat’s Next:\n\nAfter you submit your application, you can expect the following steps in the recruitment process:\n\n - Recruiter\n\n - Hiring Manager\n\n - Live Coding 1 of 2\n\n - Live Coding 2 of 2\n\n - Product Manager\n\n\n\nLocation: New York, NY (Onsite 3 days per week)\n\nThe annual base salary for this position is expected to be between $158,080 and $178,880. Base salary is one component of Gen's total compensation package, which includes 401(k) match, health insurance options, disability coverage, life insurance, and unlimited paid time off. Actual salaries will vary based on a candidate’s qualifications, experience, skills, and competencies related to the role.\n\n\n\nGen is an equal opportunity employer, and we’re committed to fair, inclusive practices at every stage of the candidate and employee journey. Employment decisions are based on merit, experience and business needs."},{"id":"f4ba76dd-84c7-497d-a5f6-2efcfe8deff4","title":"Senior Web Engineer – Frontend (React/Next.js)","department":"Technology","team":"Technology","employmentType":"FullTime","location":"USA - New York, NY","secondaryLocations":[],"publishedAt":"2026-04-29T23:11:09.954+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"10011","addressRegion":"New York","streetAddress":"249-245 West 17th Street, 4th Floor","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/gen-digital/f4ba76dd-84c7-497d-a5f6-2efcfe8deff4","applyUrl":"https://jobs.ashbyhq.com/gen-digital/f4ba76dd-84c7-497d-a5f6-2efcfe8deff4/application","descriptionHtml":"About Gen:
Gen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries.
Together, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. We’re always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results.
When you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs.
At Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You’ll work with people who back each other, respect each other and understand that our differences are a competitive advantage.
If this sounds like you, we’d love you to be part of Gen.
About the Role:
MoneyLion is a leader in financial technology powering the next generation of personalized products and content. We pride ourselves on serving the many, not the few, providing confidence through guidance, choice, and personalization.
We’re looking for a deeply experienced front-end engineer who brings strong judgment, product thinking, and a high bar for technical quality. This role is about making sound engineering decisions, partnering effectively across disciplines, and building customer experiences that are fast, clear, resilient, and measurable.
You will help shape and scale key consumer-facing journeys across MoneyLion’s product surfaces, working closely with product, design, analytics, and backend engineers to improve engagement, conversion, and long-term customer value.
Key Responsibilities:
Take Ownership: You’ll help maintain a high bar for quality through code reviews, testing, and production readiness.
Collaborate cross-functionally: Partner with product, design, and backend engineers to shape solutions and deliver reliably.
Architect for change: Design and build scalable front-end systems that adapt to evolving product needs.
Improve Performance & Quality: Strengthen performance, accessibility, maintainability, and consistency across the codebase.
Support experimentation: Build A/B tests, event tracking, and measurement capabilities that support rapid learning.
Lead AI-assisted development: Use AI tools for prototyping, scaffolding, refactoring, and exploratory development, then validate the output with strong engineering judgment.
Raise quality through testing: Build and maintain automated test coverage across unit, component, integration, and end-to-end layers.
About You:
Strong expertise in TypeScript, React, Next.js, and modern front-end architecture.
Comfortable working with APIs and building reliable customer-facing applications.
Proven success building scalable, component-driven user interfaces.
Strong grasp of performance, accessibility, responsive design, and maintainable front-end systems.
Skilled at partnering with Product, Design, and backend engineers to deliver in a fast-paced environment.
Familiarity with testing, CI/CD, monitoring, and modern development workflows.
Strong communication skills and a collaborative, problem-solving mindset.
Education: Bachelor’s degree in Engineering, a related field, or equivalent professional experience.
Experience: 4+ years in software engineering, with a track record of building and shipping production applications.
Must Have Skills:
Deep expertise in React and TypeScript, including advanced typing strategies, component architecture, and reusable design patterns.
Strong understanding of how the browser works, including rendering, event handling, networking, and performance characteristics.
Experience building and scaling component-driven applications, including state management, data flow, and separation of concerns.
Strong grasp of performance optimization techniques, including code splitting, lazy loading, memoization, and runtime efficiency.
Experience designing and integrating with APIs, including handling async data, caching strategies, and error states across the UI.
Experience implementing testing strategies across unit, component, integration, and end-to-end layers.
Experience integrating and working with headless and enterprise CMS platforms (e.g., Contentful, Adobe Experience Manager, WordPress), including content modeling, delivery APIs, and editor-friendly workflows.
Familiarity with observability and monitoring of user-facing applications, including performance tracking and debugging in production.
Experience with CI/CD pipelines, automated testing, and modern frontend build and deployment workflows.
Excellent collaboration and communication skills, with a bias toward clear, maintainable, and scalable frontend systems.
Nice to Have Skills:
Experience with React Native.
Experience working on high-scale, consumer-facing applications.
Familiarity with experimentation platforms, A/B testing, and event instrumentation.
Hands-on experience with tools like Cursor (or similar AI-powered IDEs) and modern AI coding models.
Practical understanding of where AI is strong vs. where it falls short, paired with sound discernment in its application.
Ability to use AI agents to quickly project multiple approaches, compare tradeoffs, and converge on the best solution without shipping \"AI-shaped\" code.
Personal Attributes:
Ability to thrive in a fast-paced, high-tech environment and manage complex problems.
What’s Next:
After you submit your application, you can expect the following steps in the recruitment process:
Recruiter
Hiring Manager
Live Coding 1 of 2
Live Coding 2 of 2
Product Manager
Location: New York, NY (Onsite 3 days per week)
The annual base salary for this position is expected to be between $135,000 and $178,000. Base salary is one component of Gen's total compensation package, which includes 401(k) match, health insurance options, disability coverage, life insurance, and unlimited paid time off. Actual salaries will vary based on a candidate’s qualifications, experience, skills, and competencies related to the role.
Gen is an equal opportunity employer, and we’re committed to fair, inclusive practices at every stage of the candidate and employee journey. Employment decisions are based on merit, experience and business needs.
","descriptionPlain":"About Gen:\n\nGen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries.\n\nTogether, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. We’re always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results.\n\nWhen you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs.\n\nAt Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You’ll work with people who back each other, respect each other and understand that our differences are a competitive advantage.\n\nIf this sounds like you, we’d love you to be part of Gen.\n\n\n\nAbout the Role:\n\nMoneyLion is a leader in financial technology powering the next generation of personalized products and content. We pride ourselves on serving the many, not the few, providing confidence through guidance, choice, and personalization. \n\nWe’re looking for a deeply experienced front-end engineer who brings strong judgment, product thinking, and a high bar for technical quality. This role is about making sound engineering decisions, partnering effectively across disciplines, and building customer experiences that are fast, clear, resilient, and measurable. \n\nYou will help shape and scale key consumer-facing journeys across MoneyLion’s product surfaces, working closely with product, design, analytics, and backend engineers to improve engagement, conversion, and long-term customer value.\n\n\n\nKey Responsibilities:\n\n - Take Ownership: You’ll help maintain a high bar for quality through code reviews, testing, and production readiness.\n\n - Collaborate cross-functionally: Partner with product, design, and backend engineers to shape solutions and deliver reliably.\n\n - Architect for change: Design and build scalable front-end systems that adapt to evolving product needs.\n\n - Improve Performance & Quality: Strengthen performance, accessibility, maintainability, and consistency across the codebase.\n\n - Support experimentation: Build A/B tests, event tracking, and measurement capabilities that support rapid learning.\n\n - Lead AI-assisted development: Use AI tools for prototyping, scaffolding, refactoring, and exploratory development, then validate the output with strong engineering judgment.\n\n - Raise quality through testing: Build and maintain automated test coverage across unit, component, integration, and end-to-end layers.\n\n\n\nAbout You:\n\n - Strong expertise in TypeScript, React, Next.js, and modern front-end architecture.\n\n - Comfortable working with APIs and building reliable customer-facing applications.\n\n - Proven success building scalable, component-driven user interfaces.\n\n - Strong grasp of performance, accessibility, responsive design, and maintainable front-end systems.\n\n - Skilled at partnering with Product, Design, and backend engineers to deliver in a fast-paced environment.\n\n - Familiarity with testing, CI/CD, monitoring, and modern development workflows.\n\n - Strong communication skills and a collaborative, problem-solving mindset.\n\n\n\nEducation: Bachelor’s degree in Engineering, a related field, or equivalent professional experience.\n\n\n\nExperience: 4+ years in software engineering, with a track record of building and shipping production applications.\n\n\n\nMust Have Skills:\n\n - Deep expertise in React and TypeScript, including advanced typing strategies, component architecture, and reusable design patterns.\n\n - Strong understanding of how the browser works, including rendering, event handling, networking, and performance characteristics.\n\n - Experience building and scaling component-driven applications, including state management, data flow, and separation of concerns.\n\n - Strong grasp of performance optimization techniques, including code splitting, lazy loading, memoization, and runtime efficiency.\n\n - Experience designing and integrating with APIs, including handling async data, caching strategies, and error states across the UI.\n\n - Experience implementing testing strategies across unit, component, integration, and end-to-end layers.\n\n - Experience integrating and working with headless and enterprise CMS platforms (e.g., Contentful, Adobe Experience Manager, WordPress), including content modeling, delivery APIs, and editor-friendly workflows.\n\n - Familiarity with observability and monitoring of user-facing applications, including performance tracking and debugging in production.\n\n - Experience with CI/CD pipelines, automated testing, and modern frontend build and deployment workflows.\n\n - Excellent collaboration and communication skills, with a bias toward clear, maintainable, and scalable frontend systems.\n\n\n\nNice to Have Skills:\n\n - Experience with React Native.\n\n - Experience working on high-scale, consumer-facing applications.\n\n - Familiarity with experimentation platforms, A/B testing, and event instrumentation.\n\n - Hands-on experience with tools like Cursor (or similar AI-powered IDEs) and modern AI coding models.\n\n - Practical understanding of where AI is strong vs. where it falls short, paired with sound discernment in its application.\n\n - Ability to use AI agents to quickly project multiple approaches, compare tradeoffs, and converge on the best solution without shipping \"AI-shaped\" code.\n\n\n\nPersonal Attributes:\n\n - Ability to thrive in a fast-paced, high-tech environment and manage complex problems.\n\n\n\nWhat’s Next:\n\nAfter you submit your application, you can expect the following steps in the recruitment process:\n\n - Recruiter\n\n - Hiring Manager\n\n - Live Coding 1 of 2\n\n - Live Coding 2 of 2\n\n - Product Manager\n\n\n\nLocation: New York, NY (Onsite 3 days per week)\n\nThe annual base salary for this position is expected to be between $135,000 and $178,000. Base salary is one component of Gen's total compensation package, which includes 401(k) match, health insurance options, disability coverage, life insurance, and unlimited paid time off. Actual salaries will vary based on a candidate’s qualifications, experience, skills, and competencies related to the role.\n\n\n\nGen is an equal opportunity employer, and we’re committed to fair, inclusive practices at every stage of the candidate and employee journey. Employment decisions are based on merit, experience and business needs."},{"id":"8a534cf5-e9dd-4ae6-bcf9-2b023f62282c","title":"Lead Frontend Engineer - Engine","department":"Technology","team":"Technology","employmentType":"FullTime","location":"USA - New York, NY","secondaryLocations":[],"publishedAt":"2026-04-30T18:45:34.419+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"10011","addressRegion":"New York","streetAddress":"249-245 West 17th Street, 4th Floor","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/gen-digital/8a534cf5-e9dd-4ae6-bcf9-2b023f62282c","applyUrl":"https://jobs.ashbyhq.com/gen-digital/8a534cf5-e9dd-4ae6-bcf9-2b023f62282c/application","descriptionHtml":"About Gen:
Gen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries.
Together, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. We’re always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results.
When you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs.
At Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You’ll work with people who back each other, respect each other and understand that our differences are a competitive advantage.
If this sounds like you, we’d love you to be part of Gen.
About the Role:
Engine by Gen partners with leading Financial Institutions to surface the richest, most
comprehensive set of personalized financial product offers to the consumer. We are
looking for an experienced Lead Engineer to support our world-class financial products
marketplace.
We’re looking for a deeply experienced front-end engineer with full-stack fluency who
brings strong judgment and a thoughtful critical perspective. This role is not about
producing baseline code quickly. Modern AI tools can do that. It’s about collaboration,
setting direction, making sound decisions, and driving technical quality. You will leverage AI
agents as force multipliers while maintaining a high bar for correctness, maintainability,
testability, and operational excellence.
Success here depends on engineering judgment—choosing the right solution, not just
producing code.
Key Responsibilities:
Take Ownership: You’ll be accountable for upholding a high bar for quality through design reviews, code reviews, test strategy, and production readiness.
Collaborate cross-functionally: Partner with product, design, and fellow engineers to shape solutions, clarify tradeoffs, and deliver reliably.
Architect for change: Design and build full-stack, frontend-leaning systems that are intentionally small, composable, and resilient to evolving product requirements.
Improve Performance & Quality: Enforce architectural and operational quality, catching subtle issues that are easy to miss in fast-moving, AI-assisted development.
Champion Functional Patterns: Champion functional programming principles and immutability to reduce side effects and make systems simpler to reason through and debug.
Lead AI-assisted Development: You’ll use AI assistants/agents for prototyping, scaffolding, refactoring, and exploratory development, then harden the result and rigorously validate through tests, reasoning, and edge-case review.
Raise quality through testing: Build and maintain a strong automated test suite of unit, integration/contract, component/UI, and end-to-end coverage, with fast feedback loops in CI.
About You:
Bachelor’s degree in computer science or engineering, or a related field.
10+ years of experience building production web applications and 2+ years as a Principal Engineer.
Expert-level proficiency with TypeScript, strong experience with React, server-side rendered Next.js (or similar), and performant component-driven development (e.g. Reshaped UI).
Deep understanding and experience with of the orchestration and composition of calls across multiple services
Ability to articulate complex technical trade-offs to stakeholders and translate product vision into high-fidelity technical direction.
Demonstrated development of simple, reusable, changeable systems (with examples of refactors, platforming work, or scalable patterns).
Preference for functional programming and a deep understanding of why immutability is critical in modern software development.
Advanced knowledge of the testing pyramid and how to use automated tests as a safety net for rapid, iterative development.
Proven technical leadership through mentorship, delegation, and high-quality code reviews.
AI-Assisted Engineering Expectations:
Hands-on experience with tools like Cursor (or equivalent AI-augmented IDEs) and all modern coding models.
Practical understanding of where AI is strong vs. where it falls short, paired with sound discernment in its application.
Ability to use AI agents to quickly project multiple approaches, compare tradeoffs, and converge on the best solution without shipping “AI-shaped” code.
Personal Attributes:
Proactive problem-solver who identifies issues and opportunities before they become blockers, taking ownership without waiting to be asked.
Relentlessly curious — constantly asking \"why\" and \"what if,\" driven to understand systems deeply rather than accepting surface-level answers.
Genuinely passionate about the craft of software engineering, not just the output — the kind of person who gets excited about an elegant solution.
Thrives in collaborative environments, elevating teammates through knowledge sharing, constructive code reviews, and open dialogue.
Growth-oriented mindset with a demonstrated hunger to learn new technologies, paradigms, and approaches — and to apply them meaningfully.
Holds a high quality bar for implementation — writes clean, well-tested, maintainable code and expects the same from the codebase around them.
Refuses to normalize technical debt — doesn't walk past bad code; actively advocates for and drives improvements to code health and engineering standards.
Self-starter who can operate with ambiguity, break down complex problems independently, and drive initiatives from idea to delivery.
Continuously invests in their own development through reading, experimentation, side projects, open-source contributions, or community involvement.
Balances pragmatism with rigor — knows when to ship and when to push back, always grounded in what's best for the product and the team.
What’s Next:
Code Review Assessment
Recruiter Interview
Hiring Manager Interview
Final Round (in person or virtual)
Gen is an equal opportunity employer, and we’re committed to fair, inclusive practices at every stage of the candidate and employee journey. Employment decisions are based on merit, experience and business needs.
","descriptionPlain":"About Gen:\n\nGen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries.\n\nTogether, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. We’re always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results.\n\nWhen you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs.\n\nAt Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You’ll work with people who back each other, respect each other and understand that our differences are a competitive advantage.\n\nIf this sounds like you, we’d love you to be part of Gen.\n\n\n\nAbout the Role:\n\nEngine by Gen partners with leading Financial Institutions to surface the richest, most\n\ncomprehensive set of personalized financial product offers to the consumer. We are\n\nlooking for an experienced Lead Engineer to support our world-class financial products\n\nmarketplace.\n\nWe’re looking for a deeply experienced front-end engineer with full-stack fluency who\n\nbrings strong judgment and a thoughtful critical perspective. This role is not about\n\nproducing baseline code quickly. Modern AI tools can do that. It’s about collaboration,\n\nsetting direction, making sound decisions, and driving technical quality. You will leverage AI\n\nagents as force multipliers while maintaining a high bar for correctness, maintainability,\n\ntestability, and operational excellence.\n\nSuccess here depends on engineering judgment—choosing the right solution, not just\n\nproducing code.\n\n\n\nKey Responsibilities:\n\n - Take Ownership: You’ll be accountable for upholding a high bar for quality through design reviews, code reviews, test strategy, and production readiness.\n\n - Collaborate cross-functionally: Partner with product, design, and fellow engineers to shape solutions, clarify tradeoffs, and deliver reliably.\n\n - Architect for change: Design and build full-stack, frontend-leaning systems that are intentionally small, composable, and resilient to evolving product requirements.\n\n - Improve Performance & Quality: Enforce architectural and operational quality, catching subtle issues that are easy to miss in fast-moving, AI-assisted development.\n\n - Champion Functional Patterns: Champion functional programming principles and immutability to reduce side effects and make systems simpler to reason through and debug.\n\n - Lead AI-assisted Development: You’ll use AI assistants/agents for prototyping, scaffolding, refactoring, and exploratory development, then harden the result and rigorously validate through tests, reasoning, and edge-case review.\n\n - Raise quality through testing: Build and maintain a strong automated test suite of unit, integration/contract, component/UI, and end-to-end coverage, with fast feedback loops in CI.\n\n\n\nAbout You:\n\n - Bachelor’s degree in computer science or engineering, or a related field.\n\n - 10+ years of experience building production web applications and 2+ years as a Principal Engineer.\n\n - Expert-level proficiency with TypeScript, strong experience with React, server-side rendered Next.js (or similar), and performant component-driven development (e.g. Reshaped UI).\n\n - Deep understanding and experience with of the orchestration and composition of calls across multiple services\n\n - Ability to articulate complex technical trade-offs to stakeholders and translate product vision into high-fidelity technical direction.\n\n - Demonstrated development of simple, reusable, changeable systems (with examples of refactors, platforming work, or scalable patterns).\n\n - Preference for functional programming and a deep understanding of why immutability is critical in modern software development.\n\n - Advanced knowledge of the testing pyramid and how to use automated tests as a safety net for rapid, iterative development.\n\n - Proven technical leadership through mentorship, delegation, and high-quality code reviews.\n\n\n\nAI-Assisted Engineering Expectations:\n\n - Hands-on experience with tools like Cursor (or equivalent AI-augmented IDEs) and all modern coding models.\n\n - Practical understanding of where AI is strong vs. where it falls short, paired with sound discernment in its application.\n\n - Ability to use AI agents to quickly project multiple approaches, compare tradeoffs, and converge on the best solution without shipping “AI-shaped” code.\n\n\n\nPersonal Attributes:\n\n - Proactive problem-solver who identifies issues and opportunities before they become blockers, taking ownership without waiting to be asked.\n\n - Relentlessly curious — constantly asking \"why\" and \"what if,\" driven to understand systems deeply rather than accepting surface-level answers.\n\n - Genuinely passionate about the craft of software engineering, not just the output — the kind of person who gets excited about an elegant solution.\n\n - Thrives in collaborative environments, elevating teammates through knowledge sharing, constructive code reviews, and open dialogue.\n\n - Growth-oriented mindset with a demonstrated hunger to learn new technologies, paradigms, and approaches — and to apply them meaningfully.\n\n - Holds a high quality bar for implementation — writes clean, well-tested, maintainable code and expects the same from the codebase around them.\n\n - Refuses to normalize technical debt — doesn't walk past bad code; actively advocates for and drives improvements to code health and engineering standards.\n\n - Self-starter who can operate with ambiguity, break down complex problems independently, and drive initiatives from idea to delivery.\n\n - Continuously invests in their own development through reading, experimentation, side projects, open-source contributions, or community involvement.\n\n - Balances pragmatism with rigor — knows when to ship and when to push back, always grounded in what's best for the product and the team.\n\n\n\nWhat’s Next:\n\n - Code Review Assessment\n\n - Recruiter Interview\n\n - Hiring Manager Interview\n\n - Final Round (in person or virtual)\n \n \n\nGen is an equal opportunity employer, and we’re committed to fair, inclusive practices at every stage of the candidate and employee journey. Employment decisions are based on merit, experience and business needs."},{"id":"cc9b30aa-95b7-48d9-be1a-fc0ab34f3921","title":"Senior Manager, Data Engineering","department":"Finance & Business Performance","team":"Finance & Business Performance","employmentType":"FullTime","location":"IND - Chennai","secondaryLocations":[{"location":"IND - Pune","address":{"postalAddress":{"postalCode":"411006","addressRegion":"Mahārāshtra","streetAddress":"Panchshil Avenue, Survey No. 210","addressCountry":"India","addressLocality":"Pune"}}}],"publishedAt":"2026-05-12T05:10:35.985+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"600089","addressRegion":"Tamil Nādu","streetAddress":"1/24, Shivaji Gardens","addressCountry":"India","addressLocality":"Chennai"}},"jobUrl":"https://jobs.ashbyhq.com/gen-digital/cc9b30aa-95b7-48d9-be1a-fc0ab34f3921","applyUrl":"https://jobs.ashbyhq.com/gen-digital/cc9b30aa-95b7-48d9-be1a-fc0ab34f3921/application","descriptionHtml":"About Gen
Gen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries.
Together, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. We’re always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results.
When you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs.
At Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You’ll work with people who back each other, respect each other and understand that our differences are a competitive advantage.
If this sounds like you, we’d love you to be part of Gen.
About the Role
We are seeking an experienced Senior Manager, Data Engineering to serve as a technical people leader responsible for owning the deliverables of your team and going the distance to empower them to achieve their objectives. You can expect to be architecting systems within your team's domain and driving complex, cross-team projects that directly support our cybersecurity platform's strategic objectives. This role requires someone who can architect systems within your team's domain, reasonably be expected to come up with and drive the projects that your crew should do to solve complex business problems.
As a Senior Manager, Data Engineering, you are expected to manage your time between Individual Contributor (IC) hands-on-keyboard coding, PR reviewing and managing your team across its entire domain. You are expected to participate, contribute and improve the hiring process and be an active champion of the org’s cross-geographical RFC & Technical Specification review process.
Above all, you will be an authority on crafting thoughtful solutions that will empower absolutely everyone at Gen Digital towards an agentic AI-first analytics and development lifecycle.
Key Responsibilities
Own the people management responsibilities of a team of driven Data Engineers – including performance & compensation management, hiring and mentorship.
Extensive expertise operating & optimizing a modern data warehousing solution (Snowflake preferred) from both performance and cost perspectives.
Expertise with Apache Kafka, real-time data processing, and event-driven architectures
Experience with Apache Iceberg, data lakehouse architectures, and modern table formats
Design and architect enterprise-scale data solutions that directly impact Gen's data strategy execution. Contribute a minimum of 1 exemplary technical spec per year that massively moves Gen’s data architecture forward.
Lead evaluation and implementation of cutting-edge technologies including modern data stack and advanced analytics
Collaborate with executives and senior leadership to align data architecture with business strategy and manage senior stakeholders from external departments
Drive complex, multi-quarter technical initiatives requiring coordination across multiple engineering teams
About You
Bachelor's degree in computer science, Data Engineering, or related technical field
5-10 years of hands-on data engineering experience in large-scale, high-volume environments, with 1-2 years of management experience
Expert-level proficiency in SQL optimization for multi-petabyte datasets and advanced Python programming
Extensive experience with Snowflake architecture, optimization, and cost management at enterprise scale
Demonstrated expertise building Kimball dimensional data warehouses and star schema architectures
Advanced experience with AWS cloud infrastructure and either DBT or SQLMesh for data transformations
Hands-on experience with CI/CD pipelines, GitFlow, and data governance frameworks ensuring GDPR/PCI-DSS compliance
Familiarity with AWS is a big plus
Experience in planning day to day tasks, knowing how and what to prioritise and overseeing their execution
Experience working with PMO, other data specialities (analysts, scientists, machine learning), and working across time zones.
What's Next
TA Call
Technical Screening - PR Review Exercise
Technical Screening - Focused on Snowflake and Dimensional Modeling
Hiring Manager Interview - Whiteboarding Design Round
Bar Raiser Round
__________
Gen is an equal opportunity employer, and we’re committed to fair, inclusive practices at every stage of the candidate and employee journey. Employment decisions are based on merit, experience and business needs.
","descriptionPlain":"About Gen\n\nGen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries. \n\n \n\nTogether, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. We’re always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results. \n\n\n\nWhen you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs. \n\n\n\nAt Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You’ll work with people who back each other, respect each other and understand that our differences are a competitive advantage. \n\n\n\nIf this sounds like you, we’d love you to be part of Gen. \n\nAbout the Role \n\nWe are seeking an experienced Senior Manager, Data Engineering to serve as a technical people leader responsible for owning the deliverables of your team and going the distance to empower them to achieve their objectives. You can expect to be architecting systems within your team's domain and driving complex, cross-team projects that directly support our cybersecurity platform's strategic objectives. This role requires someone who can architect systems within your team's domain, reasonably be expected to come up with and drive the projects that your crew should do to solve complex business problems. \n\n \n\nAs a Senior Manager, Data Engineering, you are expected to manage your time between Individual Contributor (IC) hands-on-keyboard coding, PR reviewing and managing your team across its entire domain. You are expected to participate, contribute and improve the hiring process and be an active champion of the org’s cross-geographical RFC & Technical Specification review process. \n\n \n\nAbove all, you will be an authority on crafting thoughtful solutions that will empower absolutely everyone at Gen Digital towards an agentic AI-first analytics and development lifecycle. \n\n \n\nKey Responsibilities \n\n - Own the people management responsibilities of a team of driven Data Engineers – including performance & compensation management, hiring and mentorship. \n\n - Extensive expertise operating & optimizing a modern data warehousing solution (Snowflake preferred) from both performance and cost perspectives. \n\n - Expertise with Apache Kafka, real-time data processing, and event-driven architectures \n\n - Experience with Apache Iceberg, data lakehouse architectures, and modern table formats \n\n - Design and architect enterprise-scale data solutions that directly impact Gen's data strategy execution. Contribute a minimum of 1 exemplary technical spec per year that massively moves Gen’s data architecture forward. \n\n - Lead evaluation and implementation of cutting-edge technologies including modern data stack and advanced analytics \n\n - Collaborate with executives and senior leadership to align data architecture with business strategy and manage senior stakeholders from external departments \n\n - Drive complex, multi-quarter technical initiatives requiring coordination across multiple engineering teams \n \n \n\nAbout You \n\n - Bachelor's degree in computer science, Data Engineering, or related technical field \n\n - 5-10 years of hands-on data engineering experience in large-scale, high-volume environments, with 1-2 years of management experience \n\n - Expert-level proficiency in SQL optimization for multi-petabyte datasets and advanced Python programming \n\n - Extensive experience with Snowflake architecture, optimization, and cost management at enterprise scale \n\n - Demonstrated expertise building Kimball dimensional data warehouses and star schema architectures \n\n - Advanced experience with AWS cloud infrastructure and either DBT or SQLMesh for data transformations \n\n - Hands-on experience with CI/CD pipelines, GitFlow, and data governance frameworks ensuring GDPR/PCI-DSS compliance \n\n - Familiarity with AWS is a big plus \n\n - Experience in planning day to day tasks, knowing how and what to prioritise and overseeing their execution \n\n - Experience working with PMO, other data specialities (analysts, scientists, machine learning), and working across time zones. \n\n\n\nWhat's Next\n\n - TA Call\n\n - Technical Screening - PR Review Exercise \n\n - Technical Screening - Focused on Snowflake and Dimensional Modeling\n\n - Hiring Manager Interview - Whiteboarding Design Round\n\n - Bar Raiser Round \n \n __________\n \n Gen is an equal opportunity employer, and we’re committed to fair, inclusive practices at every stage of the candidate and employee journey. Employment decisions are based on merit, experience and business needs.\n\n \n\n "},{"id":"2d228314-d7ab-451f-8282-f3f9b471a80b","title":"Senior Product Manager","department":"Technology","team":"Technology","employmentType":"FullTime","location":"USA - Tempe, AZ","secondaryLocations":[{"location":"USA - New York, NY","address":{"postalAddress":{"postalCode":"10011","addressRegion":"New York","streetAddress":"249-245 West 17th Street, 4th Floor","addressCountry":"United States","addressLocality":"New York"}}}],"publishedAt":"2026-06-30T16:11:00.049+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"85281","addressRegion":"Arizona","streetAddress":"60 E. Rio Salado Pkwy, Suite 1000","addressCountry":"United States","addressLocality":"Tempe"}},"jobUrl":"https://jobs.ashbyhq.com/gen-digital/2d228314-d7ab-451f-8282-f3f9b471a80b","applyUrl":"https://jobs.ashbyhq.com/gen-digital/2d228314-d7ab-451f-8282-f3f9b471a80b/application","descriptionHtml":"
Gen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries.
Together, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. We’re always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results.
When you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs.
At Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You’ll work with people who back each other, respect each other and understand that our differences are a competitive advantage.
If this sounds like you, we’d love you to be part of Gen.
· Lead the product strategy and roadmap for login, sign-up, subscription access and sharing, and profile management across Gen’s ecosystem.
· Join the Accounts and Entitlements team, which provides core services used across multiple Gen products.
· Work on shared components that power licensing, subscription management, e-commerce integrations, partner support, and more.
· Collaborate with a wide range of teams to deliver secure, scalable, and consistent user experiences.
· Operate in a highly visible, cross-functional role with broad organizational impact.
· Deliver seamless and secure account access and profile experiences for millions of users.
· Define and drive a unified product vision aligned with business goals and user needs.
· Enable scalable platform capabilities that reduce duplication and improve consistency.
· Align teams around shared KPIs and success metrics for account-related experiences.
· Continuously identify opportunities to improve performance, usability, and customer satisfaction.
· Design intuitive, scalable and personalized login and account experiences that work seamlessly across Gen products, minimizing the need for custom implementations.
· Translate user, technical, and business requirements into cohesive, platform-wide experiences.
· Collaborate across UX, engineering, support, and business teams to ensure cohesive delivery.
· Use data and user insights to improve usability, conversion, and customer satisfaction.
· Shape and own KPIs for login and account experiences and drive continuous improvement.
· 5+ years in product management, ideally focused on the account experience—including authentication, security, access to services, and profile management.
· Proven experience designing and delivering scalable platform solutions that support subscription access and user account management across multiple products.
· Comfortable working with APIs, backend services, and data systems.
· Experience in global, matrixed organizations with cross-functional stakeholders.
· Strong product thinker with a deep focus on user experience and its impact on customer trust, activation, retention, and overall satisfaction.
· Skilled in product discovery, user research collaboration, and data-informed decision making.
· Ability to lead cross-functional teams and influence without direct authority.
· Strong communication and documentation skills, including visual modeling and roadmapping.
· Focus on scalability, reusability, and long-term business and customer value.
Location: Tempe, AZ or NYC (Onsite 3 days per week)
The annual base salary for this position is expected to be between $140,000 and $160,000. Base salary is one component of Gen's total compensation package, which includes 401(k) match, health insurance options, disability coverage, life insurance, and unlimited paid time off. Actual salaries will vary based on a candidate’s qualifications, experience, skills, and competencies related to the role.
After you submit your application, you can expect the following steps in the recruitment process:
· Recruiter Interview
· Hiring Manager Interview (Virtual)
· Technical Interview (Virtual)
· Senior Leadership Interview (Virtual)
","descriptionPlain":"ABOUT GEN:\n\n\n\nGen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries.\n\n\n\nTogether, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. We’re always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results.\n\n\n\nWhen you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs.\n\n\n\nAt Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You’ll work with people who back each other, respect each other and understand that our differences are a competitive advantage.\n\n\n\nIf this sounds like you, we’d love you to be part of Gen.\n\n\n\n\nABOUT THE ROLE:\n\n· Lead the product strategy and roadmap for login, sign-up, subscription access and sharing, and profile management across Gen’s ecosystem.\n\n· Join the Accounts and Entitlements team, which provides core services used across multiple Gen products.\n\n· Work on shared components that power licensing, subscription management, e-commerce integrations, partner support, and more.\n\n· Collaborate with a wide range of teams to deliver secure, scalable, and consistent user experiences.\n\n· Operate in a highly visible, cross-functional role with broad organizational impact. \n\n\n\n\nKEY RESPONSIBILITIES:\n\n· Deliver seamless and secure account access and profile experiences for millions of users.\n\n· Define and drive a unified product vision aligned with business goals and user needs.\n\n· Enable scalable platform capabilities that reduce duplication and improve consistency.\n\n· Align teams around shared KPIs and success metrics for account-related experiences.\n\n· Continuously identify opportunities to improve performance, usability, and customer satisfaction.\n\n· Design intuitive, scalable and personalized login and account experiences that work seamlessly across Gen products, minimizing the need for custom implementations.\n\n· Translate user, technical, and business requirements into cohesive, platform-wide experiences.\n\n· Collaborate across UX, engineering, support, and business teams to ensure cohesive delivery.\n\n· Use data and user insights to improve usability, conversion, and customer satisfaction.\n\n· Shape and own KPIs for login and account experiences and drive continuous improvement.\n\n\n\n\n\n\n\n\n\nABOUT YOU:\n\n· 5+ years in product management, ideally focused on the account experience—including authentication, security, access to services, and profile management.\n\n· Proven experience designing and delivering scalable platform solutions that support subscription access and user account management across multiple products.\n\n· Comfortable working with APIs, backend services, and data systems.\n\n· Experience in global, matrixed organizations with cross-functional stakeholders.\n\n\n\n\nPERSONAL ATTRIBUTES:\n\n· Strong product thinker with a deep focus on user experience and its impact on customer trust, activation, retention, and overall satisfaction.\n\n· Skilled in product discovery, user research collaboration, and data-informed decision making.\n\n· Ability to lead cross-functional teams and influence without direct authority.\n\n· Strong communication and documentation skills, including visual modeling and roadmapping.\n\n· Focus on scalability, reusability, and long-term business and customer value.\n\n\n\n\n\nLocation: Tempe, AZ or NYC (Onsite 3 days per week)\n\n\n\nThe annual base salary for this position is expected to be between $140,000 and $160,000. Base salary is one component of Gen's total compensation package, which includes 401(k) match, health insurance options, disability coverage, life insurance, and unlimited paid time off. Actual salaries will vary based on a candidate’s qualifications, experience, skills, and competencies related to the role.\n\n\n\n\nWHAT’S NEXT….\n\nAfter you submit your application, you can expect the following steps in the recruitment process:\n\n· Recruiter Interview\n\n· Hiring Manager Interview (Virtual)\n\n· Technical Interview (Virtual)\n\n· Senior Leadership Interview (Virtual)"},{"id":"e3310b35-e86d-4ff6-adc9-34d18713e565","title":"Senior Product Manager - Engine by Gen","department":"Product & Portfolio","team":"Product & Portfolio","employmentType":"FullTime","location":"USA - New York, NY","secondaryLocations":[],"publishedAt":"2026-06-23T13:20:22.345+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"10011","addressRegion":"New York","streetAddress":"249-245 West 17th Street, 4th Floor","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/gen-digital/e3310b35-e86d-4ff6-adc9-34d18713e565","applyUrl":"https://jobs.ashbyhq.com/gen-digital/e3310b35-e86d-4ff6-adc9-34d18713e565/application","descriptionHtml":"Gen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries.
Together, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. We’re always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results.
When you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs.
At Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You’ll work with people who back each other, respect each other and understand that our differences are a competitive advantage.
If this sounds like you, we’d love you to be part of Gen.
We’re seeking a Senior PM, Enterprise Marketplaces to lead and scale Engine’s suite of embedded marketplace products.
You’ll oversee existing marketplaces across multiple financial product categories and will build new ones, along with top-of-funnel tools, embeddable PFM products, and other experiences that connect users with financial products where and when they need them.
As Senior Product Manager, you’ll drive the full lifecycle — from strategy and technical architecture to execution and optimization — ensuring Engine delivers high-impact, data-driven, and partner-ready solutions.
· Lead the end-to-end strategy, roadmap, and execution for Engine’s enterprise marketplace ecosystem.
· Manage and enhance existing marketplaces while launching new verticals and partner integrations.
· Develop embeddable tools and PFM features that improve discovery, engagement, and conversion.
· Collaborate cross-functionally with engineering, data, design, partnerships, and sales to deliver measurable business results.
· Use data and experimentation to guide prioritization, optimize funnels, and inform new product opportunities.
· Define success metrics, track performance, and communicate outcomes to stakeholders.
· Align teams and partners around a shared vision and strategy for embedded finance growth.
You’re a technical and entrepreneurial Senior PM who combines product intuition, domain expertise, and business acumen to solve complex problems. You thrive in fast-paced environments and can jump around from API design to delivering delightful user experiences.
· Technical acumen in software engineering, including API design and data modeling
· 5+ years of product management experience in fintech, e-commerce, or high-growth tech environments.
· Background in embedded finance, API-driven platforms, or data products
· Strong understanding of frontend and backend technologies, with experience partnering closely with engineers.
· Proven success leading end-to-end marketplace or revenue-driving products.
· Data-driven decision-maker; skilled at defining KPIs and leveraging analytics. SQL experience preferred.
· Excellent communicator who can influence across technical and non-technical teams
· Bachelor’s degree in Computer Science, Engineering, or a related field preferred
· Visionary leader with a strategic mindset and a passion for leveraging data to drive decision making.
· Ability to thrive in a fast-paced, high-tech environment and manage complex problem.
Location: NYC (Onsite 3 days per week)
The annual base salary for this position is expected to be between $160,000 and $180,000. Base salary is one component of Gen's total compensation package, which includes 401(k) match, health insurance options, disability coverage, life insurance, and unlimited paid time off. Actual salaries will vary based on a candidate’s qualifications, experience, skills, and competencies related to the role.
After you submit your application, you can expect the following steps in the recruitment process:
· TA Call
· Interview Hiring Manager (Virtual)
· Interview Senior Leadership (Virtual)
· Interview Senior Leadership (Virtual)
· Final Interview - Hiring Manager (Virtual or face-to-face)
","descriptionPlain":"ABOUT GEN:\n\n\n\nGen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries.\n\n\n\nTogether, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. We’re always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results.\n\n\n\nWhen you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs.\n\n\n\nAt Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You’ll work with people who back each other, respect each other and understand that our differences are a competitive advantage.\n\n\n\nIf this sounds like you, we’d love you to be part of Gen.\n\n\n\n\nABOUT THE ROLE:\n\nWe’re seeking a Senior PM, Enterprise Marketplaces to lead and scale Engine’s suite of embedded marketplace products.\n\nYou’ll oversee existing marketplaces across multiple financial product categories and will build new ones, along with top-of-funnel tools, embeddable PFM products, and other experiences that connect users with financial products where and when they need them.\n\nAs Senior Product Manager, you’ll drive the full lifecycle — from strategy and technical architecture to execution and optimization — ensuring Engine delivers high-impact, data-driven, and partner-ready solutions.\n\n\n\n\nKEY RESPONSIBILITIES:\n\n· Lead the end-to-end strategy, roadmap, and execution for Engine’s enterprise marketplace ecosystem.\n\n· Manage and enhance existing marketplaces while launching new verticals and partner integrations.\n\n· Develop embeddable tools and PFM features that improve discovery, engagement, and conversion.\n\n· Collaborate cross-functionally with engineering, data, design, partnerships, and sales to deliver measurable business results.\n\n· Use data and experimentation to guide prioritization, optimize funnels, and inform new product opportunities.\n\n· Define success metrics, track performance, and communicate outcomes to stakeholders.\n\n· Align teams and partners around a shared vision and strategy for embedded finance growth.\n\n\n\n\n\n\n\n\n\nABOUT YOU:\n\n\n\nYou’re a technical and entrepreneurial Senior PM who combines product intuition, domain expertise, and business acumen to solve complex problems. You thrive in fast-paced environments and can jump around from API design to delivering delightful user experiences.\n\n\nSKILLS:\n\n· Technical acumen in software engineering, including API design and data modeling\n\n· 5+ years of product management experience in fintech, e-commerce, or high-growth tech environments.\n\n· Background in embedded finance, API-driven platforms, or data products\n\n· Strong understanding of frontend and backend technologies, with experience partnering closely with engineers.\n\n· Proven success leading end-to-end marketplace or revenue-driving products.\n\n· Data-driven decision-maker; skilled at defining KPIs and leveraging analytics. SQL experience preferred.\n\n· Excellent communicator who can influence across technical and non-technical teams\n\n· Bachelor’s degree in Computer Science, Engineering, or a related field preferred\n\n\n\n\nPERSONAL ATTRIBUTES:\n\n· Visionary leader with a strategic mindset and a passion for leveraging data to drive decision making.\n\n· Ability to thrive in a fast-paced, high-tech environment and manage complex problem.\n\n\n\n\n\nLocation: NYC (Onsite 3 days per week)\n\n\n\nThe annual base salary for this position is expected to be between $160,000 and $180,000. Base salary is one component of Gen's total compensation package, which includes 401(k) match, health insurance options, disability coverage, life insurance, and unlimited paid time off. Actual salaries will vary based on a candidate’s qualifications, experience, skills, and competencies related to the role.\n\n\n\n\nWHAT’S NEXT….\n\nAfter you submit your application, you can expect the following steps in the recruitment process:\n\n· TA Call\n\n· Interview Hiring Manager (Virtual)\n\n· Interview Senior Leadership (Virtual)\n\n· Interview Senior Leadership (Virtual)\n\n· Final Interview - Hiring Manager (Virtual or face-to-face)\n\n\n\n"},{"id":"0df7da23-6646-433d-8f52-bfdf9d9d3505","title":"Senior Site Reliability Engineer","department":"Technology","team":"Technology","employmentType":"FullTime","location":"MYS - Kuala Lumpur","secondaryLocations":[],"publishedAt":"2026-09-18T03:45:35.486+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"55188","addressRegion":"Wilayah Persekutuan Kuala Lumpur","streetAddress":"Level 26 Menara Exchange106","addressCountry":"Malaysia","addressLocality":"Kuala Lumpur"}},"jobUrl":"https://jobs.ashbyhq.com/gen-digital/0df7da23-6646-433d-8f52-bfdf9d9d3505","applyUrl":"https://jobs.ashbyhq.com/gen-digital/0df7da23-6646-433d-8f52-bfdf9d9d3505/application","descriptionHtml":"About Gen:
Gen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries.
Together, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. We’re always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results.
When you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs.
At Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You’ll work with people who back each other, respect each other and understand that our differences are a competitive advantage.
If this sounds like you, we’d love you to be part of Gen.
About the Role
The Kuala Lumpur office is the technology powerhouse of MoneyLion. We pride ourselves on innovative initiatives and thrive in a fast paced and challenging environment. Join our multicultural team of visionaries and industry rebels in disrupting the traditional finance industry!
As a Senior Site Reliability Engineer, you will have the opportunity to build, operate, and evolve the infrastructure and platforms that power MoneyLion’s business-critical applications. You will work across cloud infrastructure, Kubernetes, networking, CI/CD, observability, reliability, and automation to ensure our platforms remain highly available, scalable, secure, and efficient as the business continues to grow.
You will partner closely with Software Engineers, Platform Engineers, Security teams, and other technology teams across MoneyLion to improve reliability and developer experience. As a senior member of the SRE team, you will also lead infrastructure initiatives, drive automation and platform improvements, mentor engineers, and help establish engineering and operational best practices across the organization.
Key Responsibilities
Design, build, operate, and continuously improve highly available and scalable infrastructure supporting MoneyLion’s business-critical applications.
Build and operate cloud infrastructure and Kubernetes platforms, with a strong focus on reliability, scalability, security, and operational efficiency.
Develop and improve Infrastructure as Code, CI/CD platforms, GitOps workflows, and developer self-service capabilities to enable engineering teams to deliver software safely and efficiently.
Partner with engineering teams to design reliable and scalable architectures for new and existing applications and services.
Improve observability across applications and infrastructure through effective monitoring, alerting, logging, tracing, and automation.
Participate in the SRE on-call rotation, lead response to critical production incidents, perform root cause analysis, and drive corrective and preventive improvements.
Identify opportunities to reduce operational toil through automation, AI-assisted operations, and improvements to engineering workflows.
Lead infrastructure modernization, platform migration, and technology standardization initiatives across MoneyLion.
Improve the resilience of MoneyLion’s platforms through capacity planning, performance engineering, disaster recovery, business continuity, and reliability testing.
Manage and optimize cloud infrastructure usage and costs while maintaining appropriate levels of performance, reliability, and scalability.
Collaborate closely with Security and Engineering teams to ensure infrastructure and platforms follow security, compliance, and operational best practices.
Mentor junior engineers, conduct technical and code reviews, and help establish engineering standards and best practices across the SRE and wider engineering organization.
About You
Strong software and systems engineering fundamentals, with experience building and operating large-scale production systems in an enterprise environment.
Strong hands-on experience with AWS and cloud-native infrastructure, including designing and operating highly available production environments.
Demonstrated practical experience with Kubernetes, preferably Amazon EKS, with a strong understanding of Kubernetes architecture, networking, workloads, security, and operations.
Strong experience with Infrastructure as Code, preferably Terraform, and experience managing infrastructure through version-controlled and automated workflows.
Experience with CI/CD and GitOps practices using platforms such as GitHub Actions or similar technologies.
Hands-on experience with observability and monitoring platforms such as Datadog, Prometheus, Grafana, or similar tools.
Good understanding of networking concepts including DNS, load balancing, proxies, firewalls, ingress, and cloud networking.
Proficiency in scripting or programming languages such as Python, Go, or Bash, with the ability to build automation and operational tooling.
Experience troubleshooting complex distributed systems and resolving production incidents across applications, infrastructure, and networking layers.
Strong understanding of Site Reliability Engineering practices, including SLOs, SLIs, incident management, capacity planning, disaster recovery, and reducing operational toil.
Experience evaluating and adopting new technologies, automation, and AI-assisted engineering tools to improve platform reliability and engineering productivity.
Strong problem-solving, communication, and collaboration skills, with the ability to work effectively across multiple engineering and business teams.
Experience leading infrastructure or platform initiatives and mentoring engineers, with the ability to take ownership of complex technical problems from design through production operation.
What’s Next
Our interview process is designed to assess both your technical expertise and how you approach real-world reliability and infrastructure challenges.
Initial Screening – Virtual (45 minutes)
An introductory discussion to understand your experience, technical background, and alignment with the Senior SRE role.
Technical & Hiring Interview – In Person ( 2.5 hours)
A face-to-face interview covering technical discussions, a hands-on coding assessment, and a conversation with the Hiring Manager.
__________
Gen is an equal opportunity employer, and we’re committed to fair, inclusive practices at every stage of the candidate and employee journey. Employment decisions are based on merit, experience and business needs.
","descriptionPlain":"About Gen:\n\nGen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries.\n\n\n\nTogether, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. We’re always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results.\n\nWhen you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs.\n\nAt Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You’ll work with people who back each other, respect each other and understand that our differences are a competitive advantage.\n\nIf this sounds like you, we’d love you to be part of Gen.\n\n\n\nAbout the Role\n\nThe Kuala Lumpur office is the technology powerhouse of MoneyLion. We pride ourselves on innovative initiatives and thrive in a fast paced and challenging environment. Join our multicultural team of visionaries and industry rebels in disrupting the traditional finance industry!\n\nAs a Senior Site Reliability Engineer, you will have the opportunity to build, operate, and evolve the infrastructure and platforms that power MoneyLion’s business-critical applications. You will work across cloud infrastructure, Kubernetes, networking, CI/CD, observability, reliability, and automation to ensure our platforms remain highly available, scalable, secure, and efficient as the business continues to grow.\n\nYou will partner closely with Software Engineers, Platform Engineers, Security teams, and other technology teams across MoneyLion to improve reliability and developer experience. As a senior member of the SRE team, you will also lead infrastructure initiatives, drive automation and platform improvements, mentor engineers, and help establish engineering and operational best practices across the organization.\n\n\n\nKey Responsibilities\n\n - Design, build, operate, and continuously improve highly available and scalable infrastructure supporting MoneyLion’s business-critical applications.\n\n - Build and operate cloud infrastructure and Kubernetes platforms, with a strong focus on reliability, scalability, security, and operational efficiency.\n\n - Develop and improve Infrastructure as Code, CI/CD platforms, GitOps workflows, and developer self-service capabilities to enable engineering teams to deliver software safely and efficiently.\n\n - Partner with engineering teams to design reliable and scalable architectures for new and existing applications and services.\n\n - Improve observability across applications and infrastructure through effective monitoring, alerting, logging, tracing, and automation.\n\n - Participate in the SRE on-call rotation, lead response to critical production incidents, perform root cause analysis, and drive corrective and preventive improvements.\n\n - Identify opportunities to reduce operational toil through automation, AI-assisted operations, and improvements to engineering workflows.\n\n - Lead infrastructure modernization, platform migration, and technology standardization initiatives across MoneyLion.\n\n - Improve the resilience of MoneyLion’s platforms through capacity planning, performance engineering, disaster recovery, business continuity, and reliability testing.\n\n - Manage and optimize cloud infrastructure usage and costs while maintaining appropriate levels of performance, reliability, and scalability.\n\n - Collaborate closely with Security and Engineering teams to ensure infrastructure and platforms follow security, compliance, and operational best practices.\n\n - Mentor junior engineers, conduct technical and code reviews, and help establish engineering standards and best practices across the SRE and wider engineering organization.\n \n \n\nAbout You\n\n - Strong software and systems engineering fundamentals, with experience building and operating large-scale production systems in an enterprise environment.\n\n - Strong hands-on experience with AWS and cloud-native infrastructure, including designing and operating highly available production environments.\n\n - Demonstrated practical experience with Kubernetes, preferably Amazon EKS, with a strong understanding of Kubernetes architecture, networking, workloads, security, and operations.\n\n - Strong experience with Infrastructure as Code, preferably Terraform, and experience managing infrastructure through version-controlled and automated workflows.\n\n - Experience with CI/CD and GitOps practices using platforms such as GitHub Actions or similar technologies.\n\n - Hands-on experience with observability and monitoring platforms such as Datadog, Prometheus, Grafana, or similar tools.\n\n - Good understanding of networking concepts including DNS, load balancing, proxies, firewalls, ingress, and cloud networking.\n\n - Proficiency in scripting or programming languages such as Python, Go, or Bash, with the ability to build automation and operational tooling.\n\n - Experience troubleshooting complex distributed systems and resolving production incidents across applications, infrastructure, and networking layers.\n\n - Strong understanding of Site Reliability Engineering practices, including SLOs, SLIs, incident management, capacity planning, disaster recovery, and reducing operational toil.\n\n - Experience evaluating and adopting new technologies, automation, and AI-assisted engineering tools to improve platform reliability and engineering productivity.\n\n - Strong problem-solving, communication, and collaboration skills, with the ability to work effectively across multiple engineering and business teams.\n\n - Experience leading infrastructure or platform initiatives and mentoring engineers, with the ability to take ownership of complex technical problems from design through production operation.\n\n\n\nWhat’s Next\n\nOur interview process is designed to assess both your technical expertise and how you approach real-world reliability and infrastructure challenges.\n\n - Initial Screening – Virtual (45 minutes) \n An introductory discussion to understand your experience, technical background, and alignment with the Senior SRE role.\n\n - Technical & Hiring Interview – In Person ( 2.5 hours) \n A face-to-face interview covering technical discussions, a hands-on coding assessment, and a conversation with the Hiring Manager.\n\n\n\n__________\n\nGen is an equal opportunity employer, and we’re committed to fair, inclusive practices at every stage of the candidate and employee journey. Employment decisions are based on merit, experience and business needs."},{"id":"16e0405f-e284-4c25-9997-bfa82f6ee874","title":"Lead Data Platform Engineer","department":"Finance & Business Performance","team":"Finance & Business Performance","employmentType":"FullTime","location":"IND - Pune","secondaryLocations":[{"location":"IND - Chennai","address":{"postalAddress":{"postalCode":"600089","addressRegion":"Tamil Nādu","streetAddress":"1/24, Shivaji Gardens","addressCountry":"India","addressLocality":"Chennai"}}}],"publishedAt":"2026-05-28T04:33:45.104+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"postalCode":"411006","addressRegion":"Mahārāshtra","streetAddress":"Panchshil Avenue, Survey No. 210","addressCountry":"India","addressLocality":"Pune"}},"jobUrl":"https://jobs.ashbyhq.com/gen-digital/16e0405f-e284-4c25-9997-bfa82f6ee874","applyUrl":"https://jobs.ashbyhq.com/gen-digital/16e0405f-e284-4c25-9997-bfa82f6ee874/application","descriptionHtml":"We're seeking an exceptional Data Platform Engineer to shape the strategic direction and architecture of our data infrastructure. This is a high-visibility, high-impact role where you'll co-own the overall platform architecture, set technical standards across the entire Data Engineering organization, and drive initiatives that directly impact our data strategy. You'll be a force multiplier—inspiring teams, mentoring senior engineers, and making architectural decisions that affect how the entire organization builds and operates data systems. We are in the midst of transforming our legacy infrastructure into a modern cloud-first platform, and you'll be instrumental in leading this technical evolution.
• Co-own and evolve the overall data platform architecture across all domains
• Guide the technical vision for the entire Data Engineering organization
• Drive platform initiatives that directly support the company's data strategy
• Lead the modernization of legacy systems while ensuring business continuity
• Identify and solve problems that span the entire Data Engineering org before they impact delivery
• Set the bar for excellence and serve as an inspiration across all engineering teams
• Design and drive implementation of highly scalable platform architectures for multi-TB+ daily workloads
• Author and sign off on all RFCs and technical specifications that touch your domain(s)
• Define best practices and patterns that become standard across the organization
• Build self-service infrastructure that empowers hundreds of data consumers while maintaining reliability
• Design event-driven, real-time data architectures using Kafka and stream processing at scale
• Contribute to any codebase across the organization, setting quality standards through exemplary code
• Architect comprehensive Infrastructure as Code strategies and GitOps frameworks
• Design enterprise-grade security frameworks including encryption, zero-trust access controls, and compliance
• Establish SLAs/SLOs for critical platform services and drive observability strategy
• Lead complex incident response, conduct thorough post-mortems, and implement systemic improvements
• Drive platform reliability and performance optimization initiatives
• Mentor IC9 and IC10 engineers, accelerating their technical growth and impact
• Collaborate across the entire Engineering organization as a thought partner
• Interact with executives and external stakeholders as a domain expert
• Democratize data access by empowering more teams to contribute to the data stack safely
• Identify hiring gaps and help define interview panels for critical technical roles
• Actively participate in and contribute to Data Engineering communities (conferences, Stack Overflow, vendor forums)
• Expert-level proficiency in SQL, Python, and at least one additional programming language
• Demonstrated mastery of object-oriented design and software engineering principles
• Deep expertise with databases across paradigms: PostgreSQL, MySQL, Snowflake, Oracle, DynamoDB, MongoDB
• Extensive Kafka ecosystem expertise: cluster management, Debezium, schema registry, Connect frameworks, stream processing
• Advanced container orchestration with Kubernetes and Docker at scale
• Expert knowledge of Infrastructure as Code, GitOps, and cloud-native architectures
• Proven track record architecting platforms processing multi-TB daily workloads
• Experience designing and operating systems supporting hundreds of concurrent users
• Deep understanding of distributed systems, cloud architectures, and scalability patterns
• Expert-level experience with observability stacks (Prometheus, Grafana, ELK, Jaeger)
• Mastery of data orchestration platforms like Airflow, Prefect, or Dagster
• Demonstrated success modernizing legacy data systems while ensuring zero business disruption
• 10-15+ years of professional experience in data platform engineering or related field
• Track record of leading complex, org-wide technical initiatives
• History of driving architectural decisions that scale across large organizations
• Experience in high-growth or large enterprise environments
• Deep expertise with both modern and legacy technologies (Oracle, SQL Server, Informatica, SSIS, Business Objects)
• Proven ability to influence technical direction across multiple teams and domains
• Excellence in mentoring senior engineers and accelerating their growth
• Strong executive presence and ability to communicate complex technical concepts to all levels
• Comfortable operating in high ambiguity and defining problems before solving them
• Track record of building collaborative relationships across engineering and business organizations
• Recognition as a thought leader in the Data Engineering community
• Deep experience with modern data stack tools (dbt, Looker, etc.)
• Machine learning infrastructure and MLOps architecture expertise
• Contributions to open-source data infrastructure projects
• Published technical articles, conference talks, or thought leadership in data platforms
• Expert knowledge of data privacy frameworks (GDPR, CCPA) and implementation at scale
First 90 Days: Understand our architecture deeply, identify systemic opportunities and risks, and begin influencing key technical decisions. Establish yourself as a go-to expert in your domain(s).
First Year: Drive at least one major architectural initiative that impacts the entire Data Engineering organization. Establish yourself as a trusted advisor to leadership and a mentor to senior engineers. Author multiple RFCs that set new standards.
Ongoing: Continuously shape the technical direction of the organization, mentor the next generation of technical leaders, and maintain your position as one of the most knowledgeable experts in your domain(s) both internally and in the broader Data Engineering community.
Cloud & Infrastructure: AWS (EC2, EKS, RDS, extensive cloud-native services)
Data Technologies: Apache Kafka, Apache Airflow, SQLMESH, Snowflake, dbt
Languages & Frameworks: Python, SQL, Java, Scala, Docker, Kubernetes
Monitoring & Observability: Prometheus, Grafana, DataDog, ELK Stack, Jaeger
Legacy Technologies: Apache Spark, Oracle, Postgres, SqlServer, Informatica, SSIS, Business Objects
","descriptionPlain":"ABOUT THIS ROLE\n\nWe're seeking an exceptional Data Platform Engineer to shape the strategic direction and architecture of our data infrastructure. This is a high-visibility, high-impact role where you'll co-own the overall platform architecture, set technical standards across the entire Data Engineering organization, and drive initiatives that directly impact our data strategy. You'll be a force multiplier—inspiring teams, mentoring senior engineers, and making architectural decisions that affect how the entire organization builds and operates data systems. We are in the midst of transforming our legacy infrastructure into a modern cloud-first platform, and you'll be instrumental in leading this technical evolution.\n\n\n\nWHAT YOU'LL DO\n\n \n\n\nSTRATEGIC PLATFORM LEADERSHIP\n\n• Co-own and evolve the overall data platform architecture across all domains\n\n• Guide the technical vision for the entire Data Engineering organization\n\n• Drive platform initiatives that directly support the company's data strategy\n\n• Lead the modernization of legacy systems while ensuring business continuity\n\n• Identify and solve problems that span the entire Data Engineering org before they impact delivery\n\n• Set the bar for excellence and serve as an inspiration across all engineering teams\n\n\n\nARCHITECTURE & TECHNICAL EXCELLENCE\n\n• Design and drive implementation of highly scalable platform architectures for multi-TB+ daily workloads\n\n• Author and sign off on all RFCs and technical specifications that touch your domain(s)\n\n• Define best practices and patterns that become standard across the organization\n\n• Build self-service infrastructure that empowers hundreds of data consumers while maintaining reliability\n\n• Design event-driven, real-time data architectures using Kafka and stream processing at scale\n\n• Contribute to any codebase across the organization, setting quality standards through exemplary code\n\n\n\nPLATFORM ENGINEERING EXCELLENCE\n\n• Architect comprehensive Infrastructure as Code strategies and GitOps frameworks\n\n• Design enterprise-grade security frameworks including encryption, zero-trust access controls, and compliance\n\n• Establish SLAs/SLOs for critical platform services and drive observability strategy\n\n• Lead complex incident response, conduct thorough post-mortems, and implement systemic improvements\n\n• Drive platform reliability and performance optimization initiatives\n\n\n\nINFLUENCE & ENABLEMENT\n\n• Mentor IC9 and IC10 engineers, accelerating their technical growth and impact\n\n• Collaborate across the entire Engineering organization as a thought partner\n\n• Interact with executives and external stakeholders as a domain expert\n\n• Democratize data access by empowering more teams to contribute to the data stack safely\n\n• Identify hiring gaps and help define interview panels for critical technical roles\n\n• Actively participate in and contribute to Data Engineering communities (conferences, Stack Overflow, vendor forums)\n\n\n\n\n\nWHAT YOU BRING\n\n\nDEEP TECHNICAL EXPERTISE\n\n• Expert-level proficiency in SQL, Python, and at least one additional programming language\n\n• Demonstrated mastery of object-oriented design and software engineering principles\n\n• Deep expertise with databases across paradigms: PostgreSQL, MySQL, Snowflake, Oracle, DynamoDB, MongoDB\n\n• Extensive Kafka ecosystem expertise: cluster management, Debezium, schema registry, Connect frameworks, stream processing\n\n• Advanced container orchestration with Kubernetes and Docker at scale\n\n• Expert knowledge of Infrastructure as Code, GitOps, and cloud-native architectures\n\n \n\n\nPLATFORM ENGINEERING MASTERY\n\n• Proven track record architecting platforms processing multi-TB daily workloads\n\n• Experience designing and operating systems supporting hundreds of concurrent users\n\n• Deep understanding of distributed systems, cloud architectures, and scalability patterns\n\n• Expert-level experience with observability stacks (Prometheus, Grafana, ELK, Jaeger)\n\n• Mastery of data orchestration platforms like Airflow, Prefect, or Dagster\n\n• Demonstrated success modernizing legacy data systems while ensuring zero business disruption\n\n \n\n\nEXPERIENCE & BACKGROUND\n\n• 10-15+ years of professional experience in data platform engineering or related field\n\n• Track record of leading complex, org-wide technical initiatives\n\n• History of driving architectural decisions that scale across large organizations\n\n• Experience in high-growth or large enterprise environments\n\n• Deep expertise with both modern and legacy technologies (Oracle, SQL Server, Informatica, SSIS, Business Objects)\n\n\n\n\n\nLEADERSHIP & INFLUENCE\n\n• Proven ability to influence technical direction across multiple teams and domains\n\n• Excellence in mentoring senior engineers and accelerating their growth\n\n• Strong executive presence and ability to communicate complex technical concepts to all levels\n\n• Comfortable operating in high ambiguity and defining problems before solving them\n\n• Track record of building collaborative relationships across engineering and business organizations\n\n• Recognition as a thought leader in the Data Engineering community\n\n\n\n\n\nBONUS POINTS\n\n• Deep experience with modern data stack tools (dbt, Looker, etc.)\n\n• Machine learning infrastructure and MLOps architecture expertise\n\n• Contributions to open-source data infrastructure projects\n\n• Published technical articles, conference talks, or thought leadership in data platforms\n\n• Expert knowledge of data privacy frameworks (GDPR, CCPA) and implementation at scale\n\n\n\nWHAT SUCCESS LOOKS LIKE\n\nFirst 90 Days: Understand our architecture deeply, identify systemic opportunities and risks, and begin influencing key technical decisions. Establish yourself as a go-to expert in your domain(s).\n\nFirst Year: Drive at least one major architectural initiative that impacts the entire Data Engineering organization. Establish yourself as a trusted advisor to leadership and a mentor to senior engineers. Author multiple RFCs that set new standards.\n\nOngoing: Continuously shape the technical direction of the organization, mentor the next generation of technical leaders, and maintain your position as one of the most knowledgeable experts in your domain(s) both internally and in the broader Data Engineering community.\n\n\n\nOUR TECH STACK\n\nCloud & Infrastructure: AWS (EC2, EKS, RDS, extensive cloud-native services)\n\nData Technologies: Apache Kafka, Apache Airflow, SQLMESH, Snowflake, dbt\n\nLanguages & Frameworks: Python, SQL, Java, Scala, Docker, Kubernetes\n\nMonitoring & Observability: Prometheus, Grafana, DataDog, ELK Stack, Jaeger\n\nLegacy Technologies: Apache Spark, Oracle, Postgres, SqlServer, Informatica, SSIS, Business Objects"},{"id":"a2ec69db-c384-4121-a914-bd2016f5760a","title":"Customer Advocate, Trust and Safety","department":"Global Customer Organization","team":"Global Customer Organization","employmentType":"FullTime","location":"USA - Tempe, AZ","secondaryLocations":[],"publishedAt":"2026-10-06T19:50:42.204+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"85281","addressRegion":"Arizona","streetAddress":"60 E. Rio Salado Pkwy, Suite 1000","addressCountry":"United States","addressLocality":"Tempe"}},"jobUrl":"https://jobs.ashbyhq.com/gen-digital/a2ec69db-c384-4121-a914-bd2016f5760a","applyUrl":"https://jobs.ashbyhq.com/gen-digital/a2ec69db-c384-4121-a914-bd2016f5760a/application","descriptionHtml":"Gen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more.
Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries.
Together, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives.
We’re always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results.
When you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs.
At Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You’ll work with people who back each other, respect each other and understand that our differences are a competitive advantage.
If this sounds like you, we’d love you to be part of Gen.
As a Customer Advocate, Trust and Safety, you will protect MoneyLion's customers and uphold our integrity by investigating claims of identity theft, unauthorized charges, account takeovers, and other fraud-related concerns. This role is ideal for a highly analytical, proactive, and detail-oriented professional committed to regulatory compliance and customer satisfaction.
You’ll be a key member of the Trust and Safety team, independently managing investigations, collaborating with cross-functional partners, and driving improvements in fraud prevention. You’ll thrive in a fast-paced, high-volume environment by applying sound judgment and making confident, detail-oriented decisions.
By identifying and resolving complex fraud cases, you will maintain MoneyLion's operational excellence and build lasting trust with our customers.
Conduct thorough investigations into claims of identity theft, unauthorized transactions, and account takeovers, ensuring compliance with AML, KYC, FINRA, FTC, and industry best practices.
Detect, analyze, and mitigate suspicious activity using advanced tools and resources, escalating systemic risks as needed.
Document investigative findings accurately and comprehensively for legal discovery, ensuring all communications meet professional standards.
Collaborate with Compliance, Legal, Fraud & Product Operations, and Customer Advocacy teams to address emerging trends, improve fraud prevention strategies, and resolve escalated issues.
Manage high volumes of cases efficiently while maintaining accuracy, productivity, and timeliness.
Engage customers and peers professionally, using sound judgment to de-escalate situations and articulate complex matters clearly.
Identify process gaps and contribute to improving standard operating procedures, team documentation, and training materials.
Monitor workflows for continuous improvement opportunities and implement solutions without compromising quality.
Serve as a subject matter expert in fraud and risk management, mentoring peers and providing thought leadership.
Participate actively in team meetings, fostering a positive, supportive, and collaborative culture.
Education: Relevant education or equivalent experience in investigations, fraud detection, risk management, financial services, e-commerce, or another highly regulated industry.
Experience: Minimum 2+ years in investigations, fraud detection, or risk management within financial services, e-commerce, or another highly regulated industry.
Expertise: In-depth understanding of fraud detection methodologies, risk assessment strategies, identity verification protocols, and regulatory guidelines, including FINRA, FTC, BSA, KYC, and AML requirements.
Technical Proficiency: Experience with CRMs such as Salesforce, Kustomer, or Zendesk and data analysis tools such as Looker, Periscope, or Qualtrics.
Communication: Exceptional verbal and written communication skills, with the ability to convey complex ideas concisely and professionally to diverse audiences.
Judgment: Demonstrated ability to evaluate and escalate risks, make sound decisions, and adapt to dynamic situations.
Conflict Resolution: Proficiency in de-escalation techniques and delivering firm, clear “no” responses without exposing sensitive internal processes or information.
Problem-Solving: Strong conflict resolution and analytical skills, with the ability to make sound decisions under pressure while addressing customer concerns empathetically and thoroughly—even when the outcome may not align with customer expectations.
Industry Familiarity: Knowledge of regulatory frameworks and fraud detection tools is essential.
Ownership: Strong sense of accountability, proactive problem-solving, and commitment to continuous improvement.
Team Engagement: Active participation in team discussions and a commitment to fostering a collaborative and inclusive environment.
Cultural Fit: Positive, enthusiastic contributor who is willing to wear multiple hats and assist where needed.
Self-Awareness: Understands strengths and weaknesses, takes ownership of personal development, and seeks feedback to grow.
Proactivity: Brings risks, trends, and opportunities to leadership’s attention without waiting to be asked.
Attention to Detail: Produces thorough investigative reports and documentation with clarity and accuracy.
Adaptability: Thrives in a dynamic environment with varying priorities and handles large case volumes effectively.
Collaboration: Builds strong relationships across teams and demonstrates maturity in stakeholder interactions.
Commercial Mindset: Understands the financial and reputational implications of decisions.
Professional Maturity: Demonstrates corporate maturity and discretion in all internal and external communications.
Growth Potential: Shows a strong desire to develop into a subject matter expert and thought leader within the organization.
After you submit your application, you can expect the following steps in the recruitment process:
Talent Acquisition phone screen
Hiring Manager interview
Team or cross-functional interview
Final decision
About Gen:
Gen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, LifeLock, Avast, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection, and financial wellness solutions to nearly 500 million users in more than 150 countries.
Together, we share a collective passion and vision to protect consumers and help them grow, manage, and secure their digital and financial lives. We’re always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results.
When you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs.
At Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You’ll work with people who back each other, respect each other and understand that our differences are a competitive advantage.
If this sounds like you, we’d love you to be part of Gen.
About the Role:
This role sits at the center of Brand, Creative, GTM, Growth, Analytics, Regional Marketing, and Channel teams for LifeLock, owning the development and production of breakthrough creative that brings brand strategy and messaging to life across every major campaign and launch.
The role combines creative development and production leadership with brand campaign strategy and GTM integration, ensuring LifeLock's storytelling is insight-driven, differentiated, and executed with the operational discipline needed to drive measurable business impact.
Key Responsibilities:
Brand & Campaign Strategy
· Translate LifeLock's brand positioning, audience insights, and competitive dynamics into messaging architecture and scalable campaign platforms.
· Own messaging development for key initiatives, crafting value propositions, key selling points, and product narratives that translate brand and product strategy into clear, differentiated positioning.
· Design campaign architecture for key initiatives, defining strategic platforms, messaging hierarchies, and audience segmentation.
· Ensure brand principles and guardrails are reflected in every campaign brief and creative territory.
· Author comprehensive campaign briefs grounded in audience insight, product differentiation, and measurable business goals.
Creative Development & Production
· Champion bold, insight-driven creative thinking, pushing beyond category norms to develop breakthrough campaign platforms and brand moments that differentiate LifeLock in market and in culture.
· Generate and shape high-impact creative territories for key initiatives and launches, translating brand and GTM strategy into concepts that inspire teams and drive measurable brand and business results.
· Partner closely with in-house agency and creative teams to concept, develop, and produce video, digital, social, and paid media assets that are both brand-elevating and performance-oriented.
· Own the creative production process end-to-end, from briefing and concepting through review, approval, and final asset delivery, ensuring quality and brand consistency at every stage.
· Build scalable creative toolkits and playbooks that enable efficient cross-channel and cross-geo production in a modern, AI-first way.
GTM & Launch Integration
· Partner with Go-to-Market and Product Marketing teams to ensure creative and campaign execution align with launch positioning, key messages, and business objectives.
· Ensure campaign creative integrates seamlessly across paid, owned, earned, lifecycle, web, partner, and regional channels.
· Support launch cadence and choreography by delivering creative assets on time and on strategy across the end-to-end customer journey.
Cross-Functional Alignment
· Partner closely with Product Marketing, Acquisition Strategy, Media & Performance, Social, Web, PR, Analytics, and Regional Marketing teams to align on strategy before execution begins.
· Facilitate cross-functional alignment meetings to drive clarity, sequencing, and creative consistency across initiatives.
Measurement & Optimization
· Partner with Analytics to define creative and campaign KPIs, connecting brand health metrics with performance outcomes.
· Monitor in-market results post-launch and translate performance insights into strategic and creative refinements for future initiatives.
Innovation & AI Enablement
· Leverage AI tools to accelerate creative ideation, asset variation and production, messaging iteration, and campaign scenario planning.
· Identify opportunities to continuously modernize creative development and production processes to increase speed and strategic clarity.
About you:
· 10+ years of experience in creative development, brand campaign strategy, or integrated marketing, ideally within subscription software, cybersecurity, identity protection, or financial services.
· Proven experience leading creative development and production for large-scale brand campaigns or major product launches.
· Strong creative judgment with a track record of partnering with in-house or external agencies to produce breakthrough, performance-oriented creative.
· Strong expertise in brand positioning, messaging architecture, and integrated campaign systems.
· Experience balancing long-term brand building with short-term GTM and business goals.
· Strong understanding of full-funnel marketing and GTM integration.
· Experience working within complex, global, matrixed organizations.
· Strong communication and storytelling skills with the ability to influence senior stakeholders without direct authority.
· Analytical fluency and ability to connect creative and brand strategy to measurable outcomes.
· Demonstrated curiosity and applied use of AI in creative and campaign workflows preferred.
Personal Attributes:
· Visionary creative leader with a strategic mindset and a passion for leveraging data and insight to drive breakthrough ideas.
· Ability to thrive in a fast-paced, high-growth environment and manage complex, ambiguous problems.
Location: Tempe, Mountain View, CA (Onsite 3 days per week)
The annual base salary for this position is expected to be between $175,000 and $200,000. Base salary is one component of Gen's total compensation package, which includes 401(k) match, health insurance options, disability coverage, life insurance, and unlimited paid time off. Actual salaries will vary based on a candidate’s qualifications, experience, skills, and competencies related to the role.
What’s Next….
After you submit your application, you can expect the following steps in the recruitment process:
· TA Call
· Hiring Manager (Virtual)
· Department Head (Virtual)
· Senior Leadership (Virtual)
· Final Interview - Hiring Manager (Virtual or face-to-face)
","descriptionPlain":"About Gen:\n\nGen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, LifeLock, Avast, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection, and financial wellness solutions to nearly 500 million users in more than 150 countries.\n\nTogether, we share a collective passion and vision to protect consumers and help them grow, manage, and secure their digital and financial lives. We’re always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results.\n\nWhen you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs.\n\nAt Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You’ll work with people who back each other, respect each other and understand that our differences are a competitive advantage.\n\nIf this sounds like you, we’d love you to be part of Gen.\n\nAbout the Role:\n\nThis role sits at the center of Brand, Creative, GTM, Growth, Analytics, Regional Marketing, and Channel teams for LifeLock, owning the development and production of breakthrough creative that brings brand strategy and messaging to life across every major campaign and launch.\n\nThe role combines creative development and production leadership with brand campaign strategy and GTM integration, ensuring LifeLock's storytelling is insight-driven, differentiated, and executed with the operational discipline needed to drive measurable business impact.\n\nKey Responsibilities:\n\nBrand & Campaign Strategy\n\n· Translate LifeLock's brand positioning, audience insights, and competitive dynamics into messaging architecture and scalable campaign platforms.\n\n· Own messaging development for key initiatives, crafting value propositions, key selling points, and product narratives that translate brand and product strategy into clear, differentiated positioning.\n\n· Design campaign architecture for key initiatives, defining strategic platforms, messaging hierarchies, and audience segmentation.\n\n· Ensure brand principles and guardrails are reflected in every campaign brief and creative territory.\n\n· Author comprehensive campaign briefs grounded in audience insight, product differentiation, and measurable business goals.\n\nCreative Development & Production\n\n· Champion bold, insight-driven creative thinking, pushing beyond category norms to develop breakthrough campaign platforms and brand moments that differentiate LifeLock in market and in culture.\n\n· Generate and shape high-impact creative territories for key initiatives and launches, translating brand and GTM strategy into concepts that inspire teams and drive measurable brand and business results.\n\n· Partner closely with in-house agency and creative teams to concept, develop, and produce video, digital, social, and paid media assets that are both brand-elevating and performance-oriented.\n\n· Own the creative production process end-to-end, from briefing and concepting through review, approval, and final asset delivery, ensuring quality and brand consistency at every stage.\n\n· Build scalable creative toolkits and playbooks that enable efficient cross-channel and cross-geo production in a modern, AI-first way.\n\nGTM & Launch Integration\n\n· Partner with Go-to-Market and Product Marketing teams to ensure creative and campaign execution align with launch positioning, key messages, and business objectives.\n\n· Ensure campaign creative integrates seamlessly across paid, owned, earned, lifecycle, web, partner, and regional channels.\n\n· Support launch cadence and choreography by delivering creative assets on time and on strategy across the end-to-end customer journey.\n\nCross-Functional Alignment\n\n· Partner closely with Product Marketing, Acquisition Strategy, Media & Performance, Social, Web, PR, Analytics, and Regional Marketing teams to align on strategy before execution begins.\n\n· Facilitate cross-functional alignment meetings to drive clarity, sequencing, and creative consistency across initiatives.\n\nMeasurement & Optimization\n\n· Partner with Analytics to define creative and campaign KPIs, connecting brand health metrics with performance outcomes.\n\n· Monitor in-market results post-launch and translate performance insights into strategic and creative refinements for future initiatives.\n\nInnovation & AI Enablement\n\n· Leverage AI tools to accelerate creative ideation, asset variation and production, messaging iteration, and campaign scenario planning.\n\n· Identify opportunities to continuously modernize creative development and production processes to increase speed and strategic clarity.\n\n\n\nAbout you:\n\n· 10+ years of experience in creative development, brand campaign strategy, or integrated marketing, ideally within subscription software, cybersecurity, identity protection, or financial services.\n\n· Proven experience leading creative development and production for large-scale brand campaigns or major product launches.\n\n· Strong creative judgment with a track record of partnering with in-house or external agencies to produce breakthrough, performance-oriented creative.\n\n· Strong expertise in brand positioning, messaging architecture, and integrated campaign systems.\n\n· Experience balancing long-term brand building with short-term GTM and business goals.\n\n· Strong understanding of full-funnel marketing and GTM integration.\n\n· Experience working within complex, global, matrixed organizations.\n\n· Strong communication and storytelling skills with the ability to influence senior stakeholders without direct authority.\n\n· Analytical fluency and ability to connect creative and brand strategy to measurable outcomes.\n\n· Demonstrated curiosity and applied use of AI in creative and campaign workflows preferred.\n\nPersonal Attributes:\n\n· Visionary creative leader with a strategic mindset and a passion for leveraging data and insight to drive breakthrough ideas.\n\n· Ability to thrive in a fast-paced, high-growth environment and manage complex, ambiguous problems.\n\nLocation: Tempe, Mountain View, CA (Onsite 3 days per week)\n\nThe annual base salary for this position is expected to be between $175,000 and $200,000. Base salary is one component of Gen's total compensation package, which includes 401(k) match, health insurance options, disability coverage, life insurance, and unlimited paid time off. Actual salaries will vary based on a candidate’s qualifications, experience, skills, and competencies related to the role.\n\nWhat’s Next….\n\nAfter you submit your application, you can expect the following steps in the recruitment process:\n\n· TA Call\n\n· Hiring Manager (Virtual)\n\n· Department Head (Virtual)\n\n· Senior Leadership (Virtual)\n\n· Final Interview - Hiring Manager (Virtual or face-to-face)\n\n"},{"id":"6885874d-793b-4061-9c23-7066dc66c6a4","title":"Fraud Operations Analyst","department":"Product & Portfolio","team":"Product & Portfolio","employmentType":"FullTime","location":"MYS - Kuala Lumpur","secondaryLocations":[],"publishedAt":"2026-06-10T03:17:46.534+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"55188","addressRegion":"Wilayah Persekutuan Kuala Lumpur","streetAddress":"Level 26 Menara Exchange106","addressCountry":"Malaysia","addressLocality":"Kuala Lumpur"}},"jobUrl":"https://jobs.ashbyhq.com/gen-digital/6885874d-793b-4061-9c23-7066dc66c6a4","applyUrl":"https://jobs.ashbyhq.com/gen-digital/6885874d-793b-4061-9c23-7066dc66c6a4/application","descriptionHtml":"About Gen
Gen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries.
Together, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. We’re always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results.
When you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs.
At Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You’ll work with people who back each other, respect each other and understand that our differences are a competitive advantage.
If this sounds like you, we’d love you to be part of Gen.
About the Role
The Kuala Lumpur office is the technology powerhouse of MoneyLion, where innovation, data, and automation drive the future of financial services. We are looking for a Fraud Operations Analyst to join our growing Fraud Operations team and help protect our customers and platform from evolving fraud threats. In this role, you will be responsible for monitoring and investigating potentially fraudulent activity across a range of products and payment channels. You will analyse account behavior, review disputes and chargebacks, investigate fraud patterns, and identify emerging risks that impact the business and customer experience.
Beyond day-to-day investigations, you will work closely with teams across Risk, Data Science, Product, and Customer Care to improve fraud detection capabilities, optimize operational processes, and support the adoption of data-driven and AI-powered solutions. This role is ideal for someone who is curious, analytical, and excited about solving complex problems in a fast-paced environment.
Key Responsibilities
Review and investigate fraud-related queues, including but not limited to account activity monitoring, payment transactions, account takeovers (ATO), disputes, chargebacks, ACH transactions, debit card activity, and bank reporting requests.
Analyze customer behavior and transaction patterns to identify suspicious activity, emerging fraud trends, and potential fraud risks.
Conduct thorough investigations into fraud alerts, disputes, and customer claims, gathering and evaluating relevant information to determine appropriate outcomes.
Perform detailed verification of customer-provided information and documentation to assess account legitimacy and mitigate fraud risk.
Investigate fraud rings, linked accounts, and complex fraud schemes by identifying relationships between accounts, devices, transactions, and behavioral indicators.
Collaborate closely with Risk, Data Science, Customer Care, Compliance, and other stakeholders to support fraud prevention initiatives and drive effective case resolution.
Leverage internal tools, data analytics, automation, and AI-powered solutions to improve investigation quality, operational efficiency, and fraud detection capabilities.
Document investigative findings clearly and accurately while maintaining adherence to internal policies, procedures, regulatory requirements, and service level agreements (SLAs).
Ensure productivity, quality assurance, and operational performance standards are consistently achieved.
Escalate emerging fraud threats, process gaps, and operational risks to relevant stakeholders and contribute to mitigation strategies.
Identify opportunities to improve fraud operations processes, workflows, controls, and tooling through data-driven insights and continuous improvement initiatives.
Support testing, implementation, and optimization of new fraud detection strategies, operational processes, and technology solutions.
Provide support for additional fraud operations and risk management initiatives as required.
About You
Bachelor's degree in a quantitative, analytical, business, or related field; equivalent experience considered.
Experience in fraud operations, banking operations , dispute investigations or other financial services functions is preferred.
Strong analytical and problem-solving skills with the ability to identify patterns, investigate anomalies, and make sound decisions based on available information.
Comfortable working with data and technology. Experience with SQL, Excel, data analysis, automation tools, or AI-powered solutions is a plus.
Quick learner with the ability to adapt to evolving fraud trends, operational processes, and emerging technologies.
Excellent written and verbal communication skills, with the ability to clearly document investigations and communicate findings to stakeholders.
Highly detail-oriented with strong organisational and time management skills.
Able to work independently, prioritise effectively, and thrive in a fast-paced environment.
Results-driven mindset with a focus on operational excellence, customer experience, and continuous improvement.
Experience collaborating with cross-functional teams such as Risk, Data Science, Operations, or Customer Care is an advantage.
What's Next...
Online Technical Test
TA Screening Call
Hiring Manager Interview
The Senior Principal Product Manager – AI Security & Agentic Protection will own Gen Digital’s AI-native security strategy, defining how we protect consumers in a world increasingly shaped by AI agents and autonomous systems.
This is a high-impact role for a product leader who can think strategically and execute hands-on—shaping a new category of security while delivering scalable, real-world products.
This role will:
Define and build an agentic anti-virus platform for AI-driven environments
Translate emerging AI risks into consumer-grade security capabilities
Help position Gen Digital as a leader in AI safety, trust, and protection
Sitting within the AI Competency Team, this role connects advanced AI innovation with practical consumer protection, ensuring security is continuous, adaptive, and frictionless.
Define AI-Native Security
Own the vision, strategy, and execution of an agentic anti-virus platform
Define protections across prompt integrity, agent behavior monitoring, policy enforcement, runtime safeguards, and supply chain trust
Translate threats such as prompt injection, tool abuse, data leakage, and model poisoning into practical user-facing protections
Build security that is real-time, adaptive, and largely invisible to the end user
Turn Innovation into Product
Shape Gen Digital’s point of view on AI safety, agent trust, and governance frameworks
Partner with research and engineering to turn advanced concepts into scalable systems
Drive innovation in agent observability, trust scoring, risk modeling, and autonomous detection and response
Move ideas from concept to capability to platform
Drive Platform and Ecosystem Integration
Define how protection capabilities integrate across Gen Digital products, third-party AI platforms, and developer ecosystems
Enable deployment through APIs, SDKs, embedded services, MCP, and platform services
Ensure protections fit naturally into workflows without disrupting the user experience
Support partnerships and integrations with leading AI providers and platforms
Lead the Category
Monitor the evolving landscape of AI platforms, agent frameworks, and AI security players
Identify market gaps and opportunities to define consumer-first AI security
Translate insight into strategic bets and roadmap priorities
Partner with Engineering and Architecture
Work closely with engineering to build scalable, high-performance protection systems
Align on real-time detection and response, privacy-preserving telemetry, and cross-platform interoperability
Drive trade-offs across security effectiveness, latency, and user experience
Gen Digital establishes leadership in AI-native consumer security
The agentic anti-virus platform is adopted across products and ecosystems
AI-driven threats and risks are measurably reduced
Security is experienced as seamless and invisible
Gen Digital achieves clear differentiation in AI safety and trust
10–15+ years of experience in Product Management
Proven track record building products in cybersecurity, AI/ML platforms, or developer ecosystems
Experience building platform products, including APIs, SDKs, and scalable systems
Strong understanding of AI risks, security principles, and threat modeling
Experience working across distributed, cross-functional teams in a matrix organization
Ability to operate effectively in high-ambiguity, emerging categories
About Gen:
We're not just a company; we're a global force. Fiercely committed to ensuring that everyone, everywhere, can live their lives digitally safe. Our family of brands, Norton, Avast, LifeLock, Avira, AVG, ReputationDefender and CCleaner, unite the brightest minds, the sharpest tech and the most diverse thinking to protect over 500 million people. And we've built an inclusive workplace, where your well-being is a priority because true success comes from a place of balance and authenticity. When you're thriving, you're unstoppable. So, bring us your bold ideas and passion that refuses to quit. The digital world isn't some distant reality, it's the world we live in, and we're ready for it. If you're ready to push boundaries and be part of something bigger, join #TeamGen.
How We Work:
Our hybrid work model (3 days in the Prague or Brno office) gives us the face-to-face time to have creative conversations, meaningful meetings, make quick decisions and build relationships. At the same time, it offers the flexibility you need to focus and do your best work.
The Opportunity:
This role sits within our Freemium business, spanning Avast, AVG, Avira and CCleaner across both desktop and mobile experiences. Together these platforms reach hundreds of millions of users globally and represent one of Gen's largest opportunities to convert scale into long-term member value through intelligent lifecycle engagement, monetisation and AI-driven decisioning.
We protect hundreds of millions of people online. Turning that reach into deep, lasting and commercially successful customer relationships is one of the most important challenges in our business and we are approaching it in a fundamentally different way.
We are moving decisively from high volume, campaign driven execution to a model where every lifecycle interaction is purposeful, personalised and AI orchestrated. That transformation is underway and this role sits right at the heart of it. You will own a defined and commercially significant orchestration within our membership lifecycle: a focused domain where your strategy, judgement and execution will have direct and measurable impact on revenue and customer experience.
We operate through cross functional squads rather than large, owned teams. Each orchestration Lead brings the commercial vision and accountability; the squad drawing on Product, Data Science, Martech and other functions provides the execution capability. This model demands genuine leadership: the ability to set direction, align diverse partners and drive outcomes without relying on headcount or hierarchy.
This is not a role for someone looking to manage the status quo. We are looking for a proven lifecycle and monetisation leader who has navigated the shift to AI led marketing operations, understands what genuinely great customer experience looks like, and has the commercial sharpness to drive sustainable growth. Someone who has done it, knows what good looks like, and is energised by the opportunity to do it again at scale, in one of the world's leading cybersecurity businesses.
What You Will Own:
Our lifecycle organisation is structured around distinct commercial orchestrations, each owned end to end by a dedicated Lead. This role will own one of them. The exact assignment will depend on the candidate and the business priority at the time of hire, but the orchestrations we run include:
Upsell and cross sell: growing revenue per customer through well timed, value led expansion offers. Key metrics: average bookings per user (ABPU), upsell units (free to paid), cross sell attach rate, trial take rate and trial to paid conversion.
Renewal and churn reduction: protecting and growing the long-term value of the paid subscriber base. Key metrics: renewal base LTV, renewal rate, first tenure renewal rate, auto opt out rate (AOO) and billing success rate (BSR).
Engagement and lifetime value: deepening product usage and member relationships to extend tenure and monetisation over time. Key metrics: feature activation rate, multi device adoption, AOO (post purchase), paid NPS and sustained engagement indicators.
Whichever orchestration you lead, the accountability is the same: you own the strategy, the commercial outcomes, the AI decisioning logic and the customer experience standards within your domain. Across all orchestrations, leads share a common aspiration, accelerating the shift to intelligent, AI driven lifecycle execution, and are expected to actively contribute to that transformation beyond their own scope.
What You Will Do:
Take full ownership of your segment, the commercial targets, the programme logic, the performance narrative and the decisions that sit between them. This is genuine ownership, not coordination.
Shape the new lifecycle operating model, define how your segment operates in an AI first world: what gets automated, what requires human judgement, what the guardrails are and what excellence looks like.
Build programmes that lead with customer experience, design lifecycle journeys and monetisation logic grounded in genuine customer value. Sustainable revenue is a consequence of trust, not a substitute for it.
Drive the shift to AI led marketing operations, move execution from manual campaigns to intelligent, automated decisioning. Translate strategy into AI ready logic and partner with Data Science and Martech to scale it.
Execute with strategic precision, translate vision into concrete programmes across renewal optimisation, upsell sequencing, churn intervention and win back. Run structured experimentation and convert learnings into scalable playbooks.
Orchestrate across functions, align Product, Marketing, Finance and Data/AI around shared priorities and hold cross functional execution to a high standard.
Communicate with clarity and authority, distil complex performance across multiple metrics into sharp, data backed narratives for VP and C level audiences.
What You Will Bring:
A proven track record across lifecycle, monetisation and growth, not one of these disciplines but all three. You understand how they interact, where they create tension, and how to manage that commercially.
10+ years in subscription or recurring revenue, ideally in freemium consumer software, cybersecurity or a high volume B2C model where both scale and customer trust matter.
Real AI led mark-ops experience, you have led or materially contributed to a shift toward automated lifecycle decisioning: propensity models, real time intervention triggers, personalisation at scale. This is not theoretical for you.
Customer experience as a non-negotiable, you have built programmes where CX and commercial performance were both hard requirements, and you know how to hold that tension without sacrificing either.
Strategic programme execution, a track record of translating ambitious goals into structured roadmaps, running disciplined experimentation, and delivering measurable outcomes.
Squad leadership, experienced leading through cross functional squads rather than owned teams. You know how to set direction, create accountability and get the best from Product, Data Science, Martech and Finance partners without relying on hierarchy.
Executive level communication, able to simplify complexity, frame trade-offs clearly and align senior stakeholders around a shared direction.
Who You Are:
Commercially accountable, you take the numbers personally. You own outcomes, not just workstreams, and you find a way to deliver.
A standard setter, you have a clear internalised sense of what great lifecycle management looks like and the conviction to hold that bar even when it is easier not to.
Customer obsessed, you believe from experience that sustainable commercial performance and exceptional customer experience are the same goal pursued together.
Energised by transformation, you are drawn to the complexity of building something genuinely better. Ambiguity does not slow you down; it focuses you.
Hands on and strategic in equal measure, as comfortable interrogating the logic of a churn intervention as you are presenting a 12-month monetisation roadmap to the leadership team.
A decisive prioritiser, you identify the highest leverage opportunities quickly and protect your focus relentlessly. You say no with clarity and conviction.
What's Next:
If this role resonates, we'd welcome a conversation. Send us your profile and the recruiter together with the hiring manager will review it before being in touch to arrange an initial discussion, an opportunity to explore your background, what's compelling you to Gen, and whether there's a strong mutual fit.
Gen is an equal opportunity employer, and we're committed to fair, inclusive practices at every stage of the candidate and employee journey. Employment decisions are based on merit, experience and business needs.
","descriptionPlain":"About Gen:\n\nWe're not just a company; we're a global force. Fiercely committed to ensuring that everyone, everywhere, can live their lives digitally safe. Our family of brands, Norton, Avast, LifeLock, Avira, AVG, ReputationDefender and CCleaner, unite the brightest minds, the sharpest tech and the most diverse thinking to protect over 500 million people. And we've built an inclusive workplace, where your well-being is a priority because true success comes from a place of balance and authenticity. When you're thriving, you're unstoppable. So, bring us your bold ideas and passion that refuses to quit. The digital world isn't some distant reality, it's the world we live in, and we're ready for it. If you're ready to push boundaries and be part of something bigger, join #TeamGen.\n\nHow We Work:\n\nOur hybrid work model (3 days in the Prague or Brno office) gives us the face-to-face time to have creative conversations, meaningful meetings, make quick decisions and build relationships. At the same time, it offers the flexibility you need to focus and do your best work.\n\nThe Opportunity:\n\nThis role sits within our Freemium business, spanning Avast, AVG, Avira and CCleaner across both desktop and mobile experiences. Together these platforms reach hundreds of millions of users globally and represent one of Gen's largest opportunities to convert scale into long-term member value through intelligent lifecycle engagement, monetisation and AI-driven decisioning.\n\nWe protect hundreds of millions of people online. Turning that reach into deep, lasting and commercially successful customer relationships is one of the most important challenges in our business and we are approaching it in a fundamentally different way.\n\nWe are moving decisively from high volume, campaign driven execution to a model where every lifecycle interaction is purposeful, personalised and AI orchestrated. That transformation is underway and this role sits right at the heart of it. You will own a defined and commercially significant orchestration within our membership lifecycle: a focused domain where your strategy, judgement and execution will have direct and measurable impact on revenue and customer experience.\n\nWe operate through cross functional squads rather than large, owned teams. Each orchestration Lead brings the commercial vision and accountability; the squad drawing on Product, Data Science, Martech and other functions provides the execution capability. This model demands genuine leadership: the ability to set direction, align diverse partners and drive outcomes without relying on headcount or hierarchy.\n\nThis is not a role for someone looking to manage the status quo. We are looking for a proven lifecycle and monetisation leader who has navigated the shift to AI led marketing operations, understands what genuinely great customer experience looks like, and has the commercial sharpness to drive sustainable growth. Someone who has done it, knows what good looks like, and is energised by the opportunity to do it again at scale, in one of the world's leading cybersecurity businesses.\n\nWhat You Will Own:\n\nOur lifecycle organisation is structured around distinct commercial orchestrations, each owned end to end by a dedicated Lead. This role will own one of them. The exact assignment will depend on the candidate and the business priority at the time of hire, but the orchestrations we run include:\n\nUpsell and cross sell: growing revenue per customer through well timed, value led expansion offers. Key metrics: average bookings per user (ABPU), upsell units (free to paid), cross sell attach rate, trial take rate and trial to paid conversion.\n\nRenewal and churn reduction: protecting and growing the long-term value of the paid subscriber base. Key metrics: renewal base LTV, renewal rate, first tenure renewal rate, auto opt out rate (AOO) and billing success rate (BSR).\n\nEngagement and lifetime value: deepening product usage and member relationships to extend tenure and monetisation over time. Key metrics: feature activation rate, multi device adoption, AOO (post purchase), paid NPS and sustained engagement indicators.\n\nWhichever orchestration you lead, the accountability is the same: you own the strategy, the commercial outcomes, the AI decisioning logic and the customer experience standards within your domain. Across all orchestrations, leads share a common aspiration, accelerating the shift to intelligent, AI driven lifecycle execution, and are expected to actively contribute to that transformation beyond their own scope.\n\nWhat You Will Do:\n\n - Take full ownership of your segment, the commercial targets, the programme logic, the performance narrative and the decisions that sit between them. This is genuine ownership, not coordination.\n\n - Shape the new lifecycle operating model, define how your segment operates in an AI first world: what gets automated, what requires human judgement, what the guardrails are and what excellence looks like.\n\n - Build programmes that lead with customer experience, design lifecycle journeys and monetisation logic grounded in genuine customer value. Sustainable revenue is a consequence of trust, not a substitute for it.\n\n - Drive the shift to AI led marketing operations, move execution from manual campaigns to intelligent, automated decisioning. Translate strategy into AI ready logic and partner with Data Science and Martech to scale it.\n\n - Execute with strategic precision, translate vision into concrete programmes across renewal optimisation, upsell sequencing, churn intervention and win back. Run structured experimentation and convert learnings into scalable playbooks.\n\n - Orchestrate across functions, align Product, Marketing, Finance and Data/AI around shared priorities and hold cross functional execution to a high standard.\n\n - Communicate with clarity and authority, distil complex performance across multiple metrics into sharp, data backed narratives for VP and C level audiences.\n\nWhat You Will Bring:\n\n - A proven track record across lifecycle, monetisation and growth, not one of these disciplines but all three. You understand how they interact, where they create tension, and how to manage that commercially.\n\n - 10+ years in subscription or recurring revenue, ideally in freemium consumer software, cybersecurity or a high volume B2C model where both scale and customer trust matter.\n\n - Real AI led mark-ops experience, you have led or materially contributed to a shift toward automated lifecycle decisioning: propensity models, real time intervention triggers, personalisation at scale. This is not theoretical for you.\n\n - Customer experience as a non-negotiable, you have built programmes where CX and commercial performance were both hard requirements, and you know how to hold that tension without sacrificing either.\n\n - Strategic programme execution, a track record of translating ambitious goals into structured roadmaps, running disciplined experimentation, and delivering measurable outcomes.\n\n - Squad leadership, experienced leading through cross functional squads rather than owned teams. You know how to set direction, create accountability and get the best from Product, Data Science, Martech and Finance partners without relying on hierarchy.\n\n - Executive level communication, able to simplify complexity, frame trade-offs clearly and align senior stakeholders around a shared direction.\n\nWho You Are:\n\n - Commercially accountable, you take the numbers personally. You own outcomes, not just workstreams, and you find a way to deliver.\n\n - A standard setter, you have a clear internalised sense of what great lifecycle management looks like and the conviction to hold that bar even when it is easier not to.\n\n - Customer obsessed, you believe from experience that sustainable commercial performance and exceptional customer experience are the same goal pursued together.\n\n - Energised by transformation, you are drawn to the complexity of building something genuinely better. Ambiguity does not slow you down; it focuses you.\n\n - Hands on and strategic in equal measure, as comfortable interrogating the logic of a churn intervention as you are presenting a 12-month monetisation roadmap to the leadership team.\n\n - A decisive prioritiser, you identify the highest leverage opportunities quickly and protect your focus relentlessly. You say no with clarity and conviction.\n\nWhat's Next:\n\nIf this role resonates, we'd welcome a conversation. Send us your profile and the recruiter together with the hiring manager will review it before being in touch to arrange an initial discussion, an opportunity to explore your background, what's compelling you to Gen, and whether there's a strong mutual fit.\n\nGen is an equal opportunity employer, and we're committed to fair, inclusive practices at every stage of the candidate and employee journey. Employment decisions are based on merit, experience and business needs.\n\n"},{"id":"689fcffc-4ee6-43f6-a9df-eeb2fe53c2ad","title":"LifeLock Lead Product Manager, Core Experiences & AI Assistant ","department":"Product & Portfolio","team":"Product & Portfolio","employmentType":"FullTime","location":"USA - Mountain View, CA","secondaryLocations":[],"publishedAt":"2026-09-16T18:23:47.224+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94043","addressRegion":"California","streetAddress":"487 East Middlefield Road","addressCountry":"United States","addressLocality":"Mountain View"}},"jobUrl":"https://jobs.ashbyhq.com/gen-digital/689fcffc-4ee6-43f6-a9df-eeb2fe53c2ad","applyUrl":"https://jobs.ashbyhq.com/gen-digital/689fcffc-4ee6-43f6-a9df-eeb2fe53c2ad/application","descriptionHtml":"About Gen Digital and LifeLock
Gen (NASDAQ: GEN) is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries.
Together, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. We're always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results.
When you're part of Gen, you'll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs.
At Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You'll work with people who back each other, respect each other and understand that our differences are a competitive advantage.
If this sounds like you, we'd love you to be part of Gen.
About the Role
LifeLock is growing, and mobile core experiences and AI Assistant are the primary surface where members experience the product every day. We’re looking for a Lead Product Manager to own the core product experiences and lead the build-out of our AI Assistant, a new capability that will redefine how members interact with their identity protection.
This is a senior individual contributor role. You’ll set the direction for the core LifeLock Experiences and as part of that define and evolve the AI Assistant towards an agentic approach, and represent LifeLock mobile in Gen Digital-wide platform initiatives. You’ll work across engineering, design, legal, finance, DTC and marketing to get things built and into members’ hands.
Key Responsibilities
Core Experiences
Own the Core Experiences roadmap, what gets built, when it ships, and how it sequences against business goals
Make prioritization calls: features vs. tech debt, scope cuts in a release, sequencing against a small engineering team
Manage in-app purchase flows, SKU creation, and monetization via IAP a channel
Drive growth levers: web-to-app conversion and download hooks in onboarding
AI Assistant
Define the vision and roadmap for an agentic assistant that helps LifeLock members on their identity risks
Build and own the eval framework: define what good looks like for AI responses, instrument quality metrics, design human and automated eval pipelines, and establish feedback loops that continuously improve the assistant
Partner with ML/AI engineering to set model behavior standards including accuracy, tone, safety, and response quality
Instrument the assistant for post-launch learning: flag regressions, surface win/loss patterns, and drive iterative improvement with data
Cross-functional & Platform
Represent LifeLock mobile in Gen Digital platform initiatives integrated Norton/LifeLock app, shared platform components, Mobile SDK
Coordinate with Legal, Compliance, Finance, Retention Marketing, and CS to get features across the line
Build business cases with Finance for major investments; track ROI post-launch
About you
10+ years in product management; 4+ years owning a mobile product at scale
Proven track record shipping consumer mobile features end-to-end
Direct experience building or scaling an AI/LLM-powered product, including defining eval frameworks, quality metrics, and human feedback pipelines
Comfort working in a complex, regulated environment (fintech, identity, or security a plus)
Strong analytical instincts, you define KPIs before launch, not after, and you use data to make calls, not just reports
Experience with IAP, App Store management, and mobile growth mechanics (ATT, web-to-app, deep linking)
Able to operate at multiple altitudes: strategy and roadmap one day, grooming tickets and reviewing acceptance criteria the next
Experience with A/B testing and conversion optimization on mobile purchase flows
Nice to Have
Familiarity with Gen Digital’s platform (Norton, LifeLock) or adjacent identity/security products
Prior work on 0→1 features in a large-scale consumer app
Why This Role
LifeLock has strong product-market fit with a growing member base. Mobile is where the experience lives. AI is where the experience is going. This role sits at both intersections with real ownership, a clear charter, and direct impact on member growth and retention metrics.
Location: Mountain View, CA (Hybrid)
The annual base salary for this position is expected to be between $220,000 and $250,000. Base salary is one component of Gen's total compensation package, which includes 401(k) match, health insurance options, disability coverage, life insurance, and unlimited paid time off. Actual salaries will vary based on a candidate’s qualifications, experience, skills, and competencies related to the role.
What's Next
TA Call
Hiring Manager Interview (Virtual)
Cross-functional Panel / Product Case Exercise
Final Interview (Virtual or face-to-face)
Gen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries.
Together, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. We’re always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results.
When you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs.
At Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You’ll work with people who back each other, respect each other and understand that our differences are a competitive advantage.
If this sounds like you, we’d love you to be part of Gen.
As a Senior Application Security Engineer, you will help strengthen and scale secure development practices across Gen’s products and platforms. Working closely with engineering, platform and product teams, you’ll help embed security throughout the software development lifecycle while enabling teams to build and deliver software efficiently and securely.
This is a senior individual contributor role where success comes through technical expertise, collaboration and influence. You’ll combine hands-on application security work with ownership of key AppSec initiatives, helping teams identify and reduce risk, improve security tooling and drive measurable security improvements across the organization.
You’ll work across a diverse technology landscape, contributing to security reviews, vulnerability management, developer enablement and the evolution of our application security program. We’re looking for someone who enjoys solving complex security challenges, partnering with engineering teams and using AI to improve security and development workflows.
Partner with engineering, platform and product teams to integrate security into development workflows and release processes.
Perform application security reviews, threat modeling and security assessments for new features, services and architectural changes.
Provide guidance on secure coding practices, vulnerability remediation and application hardening.
Evaluate, implement and optimize application security tooling, including SAST, DAST and Software Composition Analysis (SCA).
Integrate security controls and testing into CI/CD pipelines and engineering workflows.
Support vulnerability triage, prioritization and remediation efforts across teams.
Contribute to incident investigations, root cause analysis and long-term security improvements.
Develop security standards, documentation, playbooks and developer guidance.
Define and track security metrics to improve visibility, coverage and risk reduction.
Evaluate emerging security technologies and help drive adoption of tools that create value for engineering teams.
Promote secure AI-assisted development practices and responsible use of AI technologies.
Foster a strong security culture through collaboration, enablement and knowledge sharing.
Experience in Application Security, Product Security, Secure Software Development or a related field.
Strong understanding of application vulnerabilities, secure coding principles and frameworks such as OWASP Top 10.
Experience with application security testing technologies, including SAST, DAST, SCA and vulnerability management platforms.
Ability to understand source code, infrastructure definitions, configuration files and CI/CD pipelines.
Strong understanding of modern software development practices and developer workflows.
Experience integrating security controls into development and delivery pipelines.
Ability to assess security risks pragmatically and communicate effectively with both technical and non-technical stakeholders.
Strong collaboration skills and experience working across engineering, product and security teams.
Analytical mindset with a data-informed approach to prioritization and decision making.
Experience evaluating security tools, technologies and vendor solutions.
Familiarity with AI-assisted engineering workflows and secure adoption of AI technologies.
Strong written and verbal English communication skills.
Experience in one or more of the following areas is a plus:
API Security
Mobile Application Security (iOS and Android)
Secrets Management and Credential Security
Cloud-native platforms and modern application architectures
Security enablement programs and developer education initiatives
Scaling application security programs in large and complex engineering environments
The interview process consists of four stages.
You’ll first meet Curtis, the Hiring Manager, to discuss your experience, the role and the team.
The next two interview rounds will be with members of the Application Security team and will focus on your technical experience, approach to security challenges and collaboration style.
The final interview will be with Curtis’ manager.
","descriptionPlain":"ABOUT US:\n\n\n\nGen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries.\n\nTogether, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. We’re always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results.\n\nWhen you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs.\n\nAt Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You’ll work with people who back each other, respect each other and understand that our differences are a competitive advantage.\n\nIf this sounds like you, we’d love you to be part of Gen.\n\n\n\n\nABOUT THE ROLE:\n\nAs a Senior Application Security Engineer, you will help strengthen and scale secure development practices across Gen’s products and platforms. Working closely with engineering, platform and product teams, you’ll help embed security throughout the software development lifecycle while enabling teams to build and deliver software efficiently and securely.\n\nThis is a senior individual contributor role where success comes through technical expertise, collaboration and influence. You’ll combine hands-on application security work with ownership of key AppSec initiatives, helping teams identify and reduce risk, improve security tooling and drive measurable security improvements across the organization.\n\nYou’ll work across a diverse technology landscape, contributing to security reviews, vulnerability management, developer enablement and the evolution of our application security program. We’re looking for someone who enjoys solving complex security challenges, partnering with engineering teams and using AI to improve security and development workflows.\n\n\n\n\nIN THIS ROLE, YOU WILL:\n\n - Partner with engineering, platform and product teams to integrate security into development workflows and release processes.\n\n - Perform application security reviews, threat modeling and security assessments for new features, services and architectural changes.\n\n - Provide guidance on secure coding practices, vulnerability remediation and application hardening.\n\n - Evaluate, implement and optimize application security tooling, including SAST, DAST and Software Composition Analysis (SCA).\n\n - Integrate security controls and testing into CI/CD pipelines and engineering workflows.\n\n - Support vulnerability triage, prioritization and remediation efforts across teams.\n\n - Contribute to incident investigations, root cause analysis and long-term security improvements.\n\n - Develop security standards, documentation, playbooks and developer guidance.\n\n - Define and track security metrics to improve visibility, coverage and risk reduction.\n\n - Evaluate emerging security technologies and help drive adoption of tools that create value for engineering teams.\n\n - Promote secure AI-assisted development practices and responsible use of AI technologies.\n\n - Foster a strong security culture through collaboration, enablement and knowledge sharing.\n\n\n\n\nABOUT YOU:\n\n - Experience in Application Security, Product Security, Secure Software Development or a related field.\n\n - Strong understanding of application vulnerabilities, secure coding principles and frameworks such as OWASP Top 10.\n\n - Experience with application security testing technologies, including SAST, DAST, SCA and vulnerability management platforms.\n\n - Ability to understand source code, infrastructure definitions, configuration files and CI/CD pipelines.\n\n - Strong understanding of modern software development practices and developer workflows.\n\n - Experience integrating security controls into development and delivery pipelines.\n\n - Ability to assess security risks pragmatically and communicate effectively with both technical and non-technical stakeholders.\n\n - Strong collaboration skills and experience working across engineering, product and security teams.\n\n - Analytical mindset with a data-informed approach to prioritization and decision making.\n\n - Experience evaluating security tools, technologies and vendor solutions.\n\n - Familiarity with AI-assisted engineering workflows and secure adoption of AI technologies.\n\n - Strong written and verbal English communication skills.\n\nExperience in one or more of the following areas is a plus:\n\n - API Security\n\n - Mobile Application Security (iOS and Android)\n\n - Secrets Management and Credential Security\n\n - Cloud-native platforms and modern application architectures\n\n - Security enablement programs and developer education initiatives\n\n - Scaling application security programs in large and complex engineering environments\n\n\n\n\nWHAT’S NEXT:\n\nThe interview process consists of four stages.\n\nYou’ll first meet Curtis, the Hiring Manager, to discuss your experience, the role and the team.\n\nThe next two interview rounds will be with members of the Application Security team and will focus on your technical experience, approach to security challenges and collaboration style.\n\nThe final interview will be with Curtis’ manager."},{"id":"8099442f-0c0e-49d9-a027-24c6f5bab6a2","title":"Lead Software Engineer, Gen Partner Portal","department":"Technology","team":"Technology","employmentType":"FullTime","location":"CZE - Prague","secondaryLocations":[{"location":"CZE - Brno","address":{"postalAddress":{"postalCode":"602 00","streetAddress":"Přízova 526/7","addressCountry":"Czechia","addressLocality":"Brno"}}}],"publishedAt":"2026-06-22T09:15:12.310+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"postalCode":"140 00","streetAddress":"Pikrtova 1737/1a","addressCountry":"Czechia","addressLocality":"Prague"}},"jobUrl":"https://jobs.ashbyhq.com/gen-digital/8099442f-0c0e-49d9-a027-24c6f5bab6a2","applyUrl":"https://jobs.ashbyhq.com/gen-digital/8099442f-0c0e-49d9-a027-24c6f5bab6a2/application","descriptionHtml":"Gen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries.
Together, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. We’re always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results.
When you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs.
At Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You’ll work with people who back each other, respect each other and understand that our differences are a competitive advantage.
If this sounds like you, we’d love you to be part of Gen.
We’re looking for a Lead Software Engineer to unify several separate products behind a single Partner Portal and one API. This is a senior IC role built on engineering judgment. You’ll map the existing systems, design and enforce the API contracts that hold them together, and drive delivery while coordinating two teams you don’t manage. You’ll use AI coding agents as your main way of shipping and keep the bar high through review and testing. Success comes from systems thinking, high ownership in an ambiguous space, and clear communication, not from front-end depth.
Map the existing systems and work out how they fit behind a single portal.
Design and enforce the API contracts that let those systems talk through one interface.
Drive delivery of the partner portal: catalog, partner login, documentation, and license-key access.
Work directly with the product architects who own each product so their docs and artifacts land in the right place. When you notice a product is missing, go find it.
Coordinate across the Prague platform team and the US UI team without managing either, including with an L10 team lead on the US side.
Use AI coding agents as your main way of shipping, and keep quality high through review and testing.
Keep the director’s mental model current. Surface risks early, set expectations clearly, and own outcomes in an ambiguous, fast-moving space. Your primary stakeholders are the sales and sales-engineering teams selling these B2B offerings.
This role runs on US overlap. Our director and part of the team are in the US, so you’ll keep “night owl” hours: a later start, roughly noon to 5 in the Prague office, then a few more hours after dinner to overlap with the US day. On-site 3 days a week in Prague. Occasional overlap with India counterparts is a plus.
10 to 15+ years building production software. This is a grade 11, senior IC role.
Expert-level TypeScript.
Strong, hands-on AI-assisted development. You know where it speeds you up and where human judgment still has to win.
Deep understanding of APIs and API specs, and a habit of enforcing contracts between services.
Real systems-thinking ability. You’ve taken several separate systems and made them work, and look, like one thing.
High ownership and genuine comfort with ambiguity. You drive the work; you don’t wait for a ticket.
Strong communication and program-management instincts. You set expectations and keep stakeholders aligned.
Some front-end ability (TypeScript, a little React or Next.js) is useful, but front-end depth is not the point of this role.
Experience consolidating legacy systems behind a new surface (strangler-style migrations).
Comfort collaborating across time zones with US and India counterparts.
Familiarity with Python. A Python API layer exists today, though its future is open.
The interview process consists of several stages:
A code review exercise focused on engineering judgment and code quality.
An interview with the Hiring Manager.
Technical interviews covering problem solving, software design and collaboration with members of the engineering team.
A culture and partnership discussion with cross-functional stakeholders.
A final meet-and-greet with local leadership in our Prague office.
Gen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries.
Together, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. We’re always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results.
When you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs.
At Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You’ll work with people who back each other, respect each other and understand that our differences are a competitive advantage.
If this sounds like you, we’d love you to be part of Gen.
We are seeking a highly motivated Senior Data Engineer to join the MoneyLion Data Platform & Martech Engineering team. This role will be responsible for designing, building, and scaling the data foundations that power analytics, customer engagement, marketing activation, AI initiatives, and financial product experiences across the organization.
The ideal candidate combines strong software engineering fundamentals with expertise in data architecture, dimensional modeling, semantic layer design, and modern cloud data platforms. This individual will play a critical role in enabling trusted, governed, and scalable data products while partnering closely with Product, Martech, Analytics, Data Science, and Engineering teams.
As part of a forward-thinking organization, we are looking for engineers who embrace AI-assisted development and are excited about building intelligent systems, automation, and agent-powered solutions that improve business outcomes and engineering productivity.
Design, build, and optimize scalable batch and streaming data platforms, ETL/ELT frameworks, and AI-ready data pipelines supporting analytics, marketing, product, and operational use cases with strong focus on reliability, observability, scalability, and cost optimization.
Architect and maintain enterprise-grade data models and semantic layer architectures using Kimball dimensional modeling methodologies, including fact/dimension design, conformed dimensions, slowly changing dimensions (SCDs), star schemas, and governed business metrics.
Partner cross-functionally with Product, Martech, Analytics, Data Science, and Engineering teams to translate complex business processes into scalable data contracts, integration patterns, and trusted analytical models supporting attribution, audience intelligence, experimentation, personalization, and data activation.
Design and support Martech and customer data infrastructure, including platforms such as Hightouch, Segment, Iterable, Amplitude, and other activation technologies, enabling audience orchestration, customer journey automation, reverse ETL, and real-time marketing use cases.
Build and operationalize AI-powered solutions, intelligent agents, and data products that improve internal productivity, customer engagement, campaign optimization, and self-service access to data and insights.
Define and enforce platform standards for schema evolution, data lineage, governance, metric consistency, access controls, naming conventions, and data quality SLAs across the organization.
Improve operational excellence across the data ecosystem through monitoring, alerting, freshness validation, schema drift detection, incident response, root cause analysis, and production support, while leading technical design discussions, architecture reviews, mentorship, and adoption of AI-assisted engineering practices.
Education:
Bachelor's degree in Computer Science, Engineering, Information Systems, Mathematics, or a related technical field required. Master's degree preferred.
Experience:
5+ years of experience designing, building, and operating production-grade data platforms and distributed data systems.
Strong experience developing scalable data products, semantic layers, and analytical data models supporting enterprise reporting and activation use cases.
Demonstrated expertise in dimensional data modeling and Kimball methodologies, including fact and dimension modeling, conformed dimensions, SCDs, and metric governance.
Experience supporting customer data platforms, marketing technology ecosystems, or data activation platforms is highly preferred.
Proven ability to write technical design documents, evaluate architectural trade-offs, and deliver scalable engineering solutions.
Experience operating in fintech, financial services, adtech, or other highly regulated industries preferred.
Strong communication and stakeholder management skills with experience collaborating across engineering, analytics, product, and business teams.
Deep expertise in dimensional data modeling, semantic layer architecture, and Kimball methodologies.
Strong experience designing fact tables, conformed dimensions, SCD strategies, star schemas, and governed analytical models.
Expert-level SQL and strong proficiency in Python, Spark, or Java with emphasis on scalable, maintainable, and testable production-quality code.
Hands-on experience with cloud data platforms such as Snowflake, Databricks, BigQuery, or Redshift.
Experience with orchestration and transformation frameworks such as Airflow, Dagster, and dbt.
Familiarity with streaming and event-driven architectures using Kafka, Kinesis, Pub/Sub, or similar technologies.
Experience with customer data and activation platforms such as Hightouch, Segment, Iterable, Amplitude, or similar Martech technologies.
Strong understanding of data governance, lineage, observability, access controls, and enterprise data quality frameworks.
Experience implementing monitoring, SLA management, freshness validation, schema drift detection, and operational support processes.
Familiarity with AI-assisted development tools and engineering productivity platforms such as Cursor, Claude Code, OpenAI, or similar technologies.
Systems thinker with the ability to connect business needs, customer experiences, and technical architecture.
Passionate about building scalable, governed, and trusted data platforms.
Curious, adaptable, and enthusiastic about leveraging AI to improve engineering workflows and business outcomes.
Strong ownership mentality with a bias toward action and operational excellence.
Effective collaborator capable of influencing stakeholders across technical and non-technical teams.
Committed to mentoring teammates and raising the engineering standards of the organization.
After you submit your application, you can expect the following steps in the recruitment process:
Recruiter Interview
Hiring Manager Interview + Live Coding
Technical Interview – System Design & White-boarding – cross functional team
Final Interview - Leadership
At Savvy, a Gen Digital Company, we’re not your typical agency, we’re reimagining how insurance is bought and sold with a platform built on innovation, data, and automation. The P&C Insurance Sales Team Lead is a goal-driven individual focused on driving revenue from prospects interested in various insurance products by leading a team of agents and supporting the day-to-day activity of a remote call center.
Reporting directly to the Director of Sales, this leader will accomplish this by improving agent performance through regular coaching and training, reviewing reports tracking team performance towards rigorous goals, and ensuring operational excellence in the maintenance and execution of daily call center activities.
To be successful, this role will serve as one of the experts on agency decisions and develop their team to use best-in-class sales practices.
Serve as an agency expert on P&C, ensuring that decisions are of high quality.
Proactively seek and suggest ways to improve internal processes and results program-wide, from selling techniques to closing customers.
Review reports that portray individual agent performance and sales results; analyzing data to evaluate your team and inform operational changes.
Regularly coach and mentor a growing team of agents to achieve quotas, while fostering a culture of accountability and results.
Monitor the day-to-day inquiry volume, agent schedule and adherence, while proactively adjusting and flexing to support demand.
You have 3+ years of experience in a similar role.
You're an insurance expert with the ability to guide and evaluate P&C decisions.
You're a creative problem-solver who’s excited to contribute to the strategic direction and dive in wherever necessary to achieve goals.
You have an analytical mindset with the ability to identify data requirements, analyze data, and review reports.
You're highly performance-oriented and able to motivate others in a proactive, positive, and firm manner.
You have a strong sense of empathy for agents and customers.
*Bonus Points* experience with early-stage or high-growth tech startups
Our agency operates 7 days a week, from 9 AM to 9 PM ET. To best serve our customers, team members work one weekend day per week and enjoy two days off to rest and recharge. This role can expect to work at least one closing shift per week (12pm-9pm ET) as well. We’ll work together during the interview process to find a schedule that aligns with your needs and our customers’ experience.
","descriptionPlain":"ABOUT THE ROLE\n\nAt Savvy, a Gen Digital Company, we’re not your typical agency, we’re reimagining how insurance is bought and sold with a platform built on innovation, data, and automation. The P&C Insurance Sales Team Lead is a goal-driven individual focused on driving revenue from prospects interested in various insurance products by leading a team of agents and supporting the day-to-day activity of a remote call center.\n\nReporting directly to the Director of Sales, this leader will accomplish this by improving agent performance through regular coaching and training, reviewing reports tracking team performance towards rigorous goals, and ensuring operational excellence in the maintenance and execution of daily call center activities. \n\nTo be successful, this role will serve as one of the experts on agency decisions and develop their team to use best-in-class sales practices.\n\n \n\n\nWHAT YOU'LL DO\n\n - Serve as an agency expert on P&C, ensuring that decisions are of high quality. \n\n - Proactively seek and suggest ways to improve internal processes and results program-wide, from selling techniques to closing customers.\n\n - Review reports that portray individual agent performance and sales results; analyzing data to evaluate your team and inform operational changes.\n\n - Regularly coach and mentor a growing team of agents to achieve quotas, while fostering a culture of accountability and results.\n\n - Monitor the day-to-day inquiry volume, agent schedule and adherence, while proactively adjusting and flexing to support demand.\n\n\nWHAT YOU BRING TO THE TABLE \n\n - You have 3+ years of experience in a similar role.\n\n - You're an insurance expert with the ability to guide and evaluate P&C decisions.\n\n - You're a creative problem-solver who’s excited to contribute to the strategic direction and dive in wherever necessary to achieve goals.\n\n - You have an analytical mindset with the ability to identify data requirements, analyze data, and review reports.\n\n - You're highly performance-oriented and able to motivate others in a proactive, positive, and firm manner.\n\n - You have a strong sense of empathy for agents and customers.\n\n - *Bonus Points* experience with early-stage or high-growth tech startups\n\nOur agency operates 7 days a week, from 9 AM to 9 PM ET. To best serve our customers, team members work one weekend day per week and enjoy two days off to rest and recharge. This role can expect to work at least one closing shift per week (12pm-9pm ET) as well. We’ll work together during the interview process to find a schedule that aligns with your needs and our customers’ experience."},{"id":"5b686799-29e7-4473-a8de-66c7ddfe7830","title":"Director, Product Management for Customer Engagement Platform","department":"Technology","team":"Technology","employmentType":"FullTime","location":"USA - Mountain View, CA","secondaryLocations":[],"publishedAt":"2026-09-25T22:25:31.457+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94043","addressRegion":"California","streetAddress":"487 East Middlefield Road","addressCountry":"United States","addressLocality":"Mountain View"}},"jobUrl":"https://jobs.ashbyhq.com/gen-digital/5b686799-29e7-4473-a8de-66c7ddfe7830","applyUrl":"https://jobs.ashbyhq.com/gen-digital/5b686799-29e7-4473-a8de-66c7ddfe7830/application","descriptionHtml":"We are seeking an accomplished Director of Product Management to lead the Customer Engagement Platform (CEP) product organization at Gen Digital. CEP powers licensing, identity, and customer-facing experiences across Gen’s multi-brand portfolio, including Norton, Avast, LifeLock, AVG, Avira, and CCleaner, serving hundreds of millions of users worldwide.
As a senior member of the product leadership team, you will own the end-to-end product strategy and roadmap for licensing infrastructure, identity backend platforms, and the next-generation customer portal. You will work in close partnership with Engineering, Design, Data, Finance, and Commercial stakeholders to deliver platform capabilities that drive acquisition, retention, and monetization at scale.
Key Responsibilities
Define and communicate a multi-year product vision and roadmap for the Customer Engagement Platform, spanning licensing infrastructure, identity backend services, and the next-generation customer portal, while ensuring alignment with Gen’s commercial objectives across eCommerce, subscriptions, and renewals.
Lead, mentor, and grow a team of product managers by establishing strong product rituals, prioritization frameworks, and a culture of data-informed decision-making across both platform and consumer-facing workstreams.
Own the product roadmap for Gen’s licensing and entitlement infrastructure, including platform APIs, entitlement models, and licensing lifecycle management covering trial, activation, renewal, and transfer across diverse go-to-market motions, including direct and channel partnerships.
Drive the identity backend product roadmap, including authentication, account management, and single sign-on across Gen’s brand ecosystem, championing security-first design while delivering high-conversion, low-friction user experiences at global scale.
Lead the strategy for Gen’s next-generation customer portal, a unified and composable experience serving millions of subscribers, by prioritizing features that drive measurable outcomes in activation, cross-sell, upsell, and retention, while leveraging personalization infrastructure and in-product messaging to deliver contextually relevant experiences.
Partner closely with Engineering, Design, Finance, and Revenue Operations to align the platform roadmap with go-to-market strategy, pricing models, and customer acquisition and retention goals.
Serve as the primary product point of contact for CEP across eCommerce, payments, billing, and accounts leadership, navigating complex multi-brand and multi-region dependencies with strong stakeholder alignment.
Drive the adoption of AI and data-driven experimentation within the product development lifecycle to accelerate delivery velocity and strengthen product intelligence across the platform.
Lead talent management efforts, including recruitment, mentoring, performance management, and organizational development for a global, multicultural product team.
Partner closely with Legal, Compliance, and Security to ensure platform adherence to data privacy, licensing integrity, and regional regulatory requirements, including GDPR and applicable identity and consumer protection standards.
Represent the product function in cross-functional and executive forums, contributing to company-wide strategy and decision-making related to monetization, platform modernization, and the customer lifecycle.
Qualifications
Bachelor’s or Master’s degree in Computer Science, Business, Engineering, or a related field.
12+ years of progressive product management experience, including at least 4 years in a senior product leadership role managing product management teams.
Deep domain expertise in one or more of the following areas: software licensing platforms, identity and authentication systems, or B2C customer portal products, with a demonstrated track record of building platform products that operate at scale for 100M+ users or transactions.
Experience defining and delivering API-driven platform products in close partnership with engineering organizations, with the ability to engage at the architecture level on licensing entitlements, identity protocols, and portal infrastructure.
Strong command of product metrics, experimentation frameworks, and data-informed roadmap prioritization, with a proven ability to influence and align senior stakeholders across Engineering, Commercial, and executive functions.
Excellent written and verbal communication skills in English, with the ability to translate complex platform trade-offs into clear business impact for executive audiences.
Experience working in global, matrixed organizations spanning multiple time zones and cultures.
Experience in consumer software, cybersecurity, SaaS, or digital subscription businesses is highly desirable.
Experience working across a multi-brand product portfolio with shared platform infrastructure is a plus.
Exposure to AI-driven personalization, recommendation engines, or agentic product experiences is a plus.
Gen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries.
Together, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. We’re always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results.
When you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs.
At Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You’ll work with people who back each other, respect each other and understand that our differences are a competitive advantage.
If this sounds like you, we’d love you to be part of Gen.
As a Manager on the Security Engineering team at Gen, you will lead the Data Integrity & Security Analytics function, managing a team of engineers responsible for core security services that improve trust in enterprise data, strengthen control visibility and support risk-based security decisions.
Working closely with Security, Infrastructure, Platform and Engineering teams, you will provide both people leadership and technical direction for capabilities spanning security analytics, data integrity and data protection services, including encryption and certificate lifecycle management. You'll be responsible for delivering reliable, scalable services while driving operational excellence, continuous improvement and measurable security outcomes across the enterprise.
We're looking for a collaborative engineering leader who enjoys developing high-performing teams, improving engineering practices and leveraging AI responsibly to enhance analytics, automation and operational efficiency.
Lead, mentor and develop a team of security engineers, fostering a collaborative environment where team members can grow and succeed.
Own the delivery, operational maturity and continuous improvement of Data Integrity & Security Analytics capabilities.
Oversee services supporting security analytics, data integrity, encryption and certificate lifecycle management.
Define and improve metrics, dashboards and reporting that provide visibility into control health, operational performance, data quality and security risk.
Drive automation and engineering best practices to improve scalability, reliability, consistency and policy enforcement.
Identify opportunities to leverage AI-enabled tools to improve analytics, reporting and team productivity.
Partner with Security, Infrastructure, Platform and Engineering teams to integrate security controls and analytics into enterprise platforms and workflows.
Establish documentation, operating procedures and support models that improve resilience, maintainability and accountability.
Support audit, compliance and regulatory requirements through strong service ownership and measurable control outcomes.
Bachelor's degree in Computer Science, Information Security, Information Systems or a related field, or equivalent practical experience.
Experience leading and developing engineering teams within a complex enterprise environment.
Strong background in Security Engineering, Infrastructure Security, Platform Engineering or a related technical discipline.
Solid understanding of data integrity, security analytics and data protection concepts, including encryption, certificate lifecycle management, secure data handling and access control.
Experience building or operating analytics platforms, dashboards, reporting capabilities or metrics that support security operations and risk-based decision-making.
Strong analytical, communication and problem-solving skills.
Experience collaborating effectively across multiple engineering and security teams.
Ability to balance people leadership with technical ownership and operational delivery.
Comfortable leveraging AI-assisted tools to improve analysis, reporting, automation and engineering workflows.
Experience with AI-enabled workflow automation or analytics tools.
Professional security certifications such as CISSP, CISM or equivalent.
Experience building enterprise-scale security analytics or data protection services.
Experience supporting audit, compliance or regulated environments.
The interview process consists of several stages.
You'll meet with the Hiring Manager and members of the Security Engineering team to discuss your leadership experience, technical expertise and approach to building and operating security services. You'll also have the opportunity to learn more about the team, our security strategy and how we support security at scale across Gen.
","descriptionPlain":"ABOUT US:\n\nGen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries.\n\nTogether, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. We’re always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results.\n\nWhen you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs.\n\nAt Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You’ll work with people who back each other, respect each other and understand that our differences are a competitive advantage.\n\nIf this sounds like you, we’d love you to be part of Gen.\n\n\n\n\nABOUT THE ROLE:\n\nAs a Manager on the Security Engineering team at Gen, you will lead the Data Integrity & Security Analytics function, managing a team of engineers responsible for core security services that improve trust in enterprise data, strengthen control visibility and support risk-based security decisions.\n\nWorking closely with Security, Infrastructure, Platform and Engineering teams, you will provide both people leadership and technical direction for capabilities spanning security analytics, data integrity and data protection services, including encryption and certificate lifecycle management. You'll be responsible for delivering reliable, scalable services while driving operational excellence, continuous improvement and measurable security outcomes across the enterprise.\n\nWe're looking for a collaborative engineering leader who enjoys developing high-performing teams, improving engineering practices and leveraging AI responsibly to enhance analytics, automation and operational efficiency.\n\n\n\n\nIN THIS ROLE, YOU WILL:\n\n - Lead, mentor and develop a team of security engineers, fostering a collaborative environment where team members can grow and succeed.\n\n - Own the delivery, operational maturity and continuous improvement of Data Integrity & Security Analytics capabilities.\n\n - Oversee services supporting security analytics, data integrity, encryption and certificate lifecycle management.\n\n - Define and improve metrics, dashboards and reporting that provide visibility into control health, operational performance, data quality and security risk.\n\n - Drive automation and engineering best practices to improve scalability, reliability, consistency and policy enforcement.\n\n - Identify opportunities to leverage AI-enabled tools to improve analytics, reporting and team productivity.\n\n - Partner with Security, Infrastructure, Platform and Engineering teams to integrate security controls and analytics into enterprise platforms and workflows.\n\n - Establish documentation, operating procedures and support models that improve resilience, maintainability and accountability.\n\n - Support audit, compliance and regulatory requirements through strong service ownership and measurable control outcomes.\n\n\n\n\nABOUT YOU:\n\n - Bachelor's degree in Computer Science, Information Security, Information Systems or a related field, or equivalent practical experience.\n\n - Experience leading and developing engineering teams within a complex enterprise environment.\n\n - Strong background in Security Engineering, Infrastructure Security, Platform Engineering or a related technical discipline.\n\n - Solid understanding of data integrity, security analytics and data protection concepts, including encryption, certificate lifecycle management, secure data handling and access control.\n\n - Experience building or operating analytics platforms, dashboards, reporting capabilities or metrics that support security operations and risk-based decision-making.\n\n - Strong analytical, communication and problem-solving skills.\n\n - Experience collaborating effectively across multiple engineering and security teams.\n\n - Ability to balance people leadership with technical ownership and operational delivery.\n\n - Comfortable leveraging AI-assisted tools to improve analysis, reporting, automation and engineering workflows.\n\n\n\n\nNICE TO HAVE:\n\n - Experience with AI-enabled workflow automation or analytics tools.\n\n - Professional security certifications such as CISSP, CISM or equivalent.\n\n - Experience building enterprise-scale security analytics or data protection services.\n\n - Experience supporting audit, compliance or regulated environments.\n\n\n\n\nWHAT'S NEXT:\n\nThe interview process consists of several stages.\n\nYou'll meet with the Hiring Manager and members of the Security Engineering team to discuss your leadership experience, technical expertise and approach to building and operating security services. You'll also have the opportunity to learn more about the team, our security strategy and how we support security at scale across Gen."},{"id":"c201396e-b338-4f99-beab-eba8675a63d7","title":"Senior Principal Product Manager - Partner API & SDK Platform","department":"Product & Portfolio","team":"Product & Portfolio","employmentType":"FullTime","location":"CZE - Prague","secondaryLocations":[],"publishedAt":"2026-07-28T12:35:58.527+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"postalCode":"140 00","streetAddress":"Pikrtova 1737/1a","addressCountry":"Czechia","addressLocality":"Prague"}},"jobUrl":"https://jobs.ashbyhq.com/gen-digital/c201396e-b338-4f99-beab-eba8675a63d7","applyUrl":"https://jobs.ashbyhq.com/gen-digital/c201396e-b338-4f99-beab-eba8675a63d7/application","descriptionHtml":"Gen powers Digital Freedom through trusted consumer brands including Norton, Avast, LifeLock, and MoneyLion. We deliver cybersecurity, privacy, identity protection, and financial wellness solutions to nearly 500 million users in more than 150 countries.
We are customer-driven, fast-moving, and collaborative. We value curiosity, experimentation, and people who use AI as a practical tool to deliver meaningful results.
The Partner team is one of Gen’s most important growth engines. We work with carriers, financial institutions, retailers, and employee benefits platforms to bring Gen’s solutions to market through co-branded and white-label experiences.
This B2B2C platform enables partners to embed Gen’s cyber safety, identity, and financial wellness products directly into their own customer journeys. APIs, SDKs, and Identity & Access Management are central to how we scale.
We are hiring a Senior Principal Product Manager to own the vision, strategy, and roadmap for Gen’s partner-facing APIs and SDKs.
This is a highly technical individual contributor role focused on the integration layer that powers our partner ecosystem. You will shape API standards, SDK strategy, authentication flows, and developer onboarding, while improving integration speed, reliability, and overall developer experience.
The right candidate has built API and SDK products at scale, understands IAM as a product capability, and can confidently navigate both architecture discussions with engineers and business trade-offs with senior stakeholders.
Own the roadmap, standards, and quality bar for Gen’s partner-facing APIs and SDKs.
Define strong practices across versioning, error handling, backward compatibility, lifecycle management, and developer usability.
Shape SDK strategy across web, iOS, and Android, balancing simplicity with rich functionality.
Own the end-to-end experience for partner technical teams, from evaluation to production launch.
Improve time-to-first-integration through documentation, sandbox environments, clear error messaging, and better feedback loops.
Define what “easy to integrate” means for Gen and drive that standard into every release.
Drive product strategy for authentication, authorization, SSO, token management, and user lifecycle flows across partner integrations.
Treat IAM as a core product surface that impacts trust, conversion, and end-user experience.
Balance short-term partner commitments with long-term platform scalability and architectural integrity.
Work directly with partner product and engineering teams to understand technical constraints and translate them into clear requirements.
Lead execution across Partner, Sales, Engineering, and Product teams globally.
6–8 years of product management experience, including 3–5 years owning API and/or SDK products in B2B or B2B2C environments.
Strong experience with API design, versioning, SDK architecture, and developer experience.
Hands-on fluency with REST APIs, multi-platform SDKs, and IAM standards such as OAuth, OIDC, and SSO.
Experience working with large strategic or white-label partners such as telcos, financial institutions, retailers, or enterprise channel partners.
Ability to translate technical trade-offs into business impact, including partner time-to-market, integration reliability, and channel growth.
Excellent communication skills with both engineering and executive stakeholders.
A data-driven mindset, using telemetry and partner feedback to prioritize and improve.
Experience using AI tools in product workflows.
Bachelor’s degree in Computer Science, Engineering, Business, or equivalent experience.
This is an opportunity to shape a critical platform at the center of one of Gen’s most strategic growth channels. You will help define how global partners integrate Gen’s trusted consumer products at scale while improving both partner velocity and developer experience.
","descriptionPlain":"ABOUT GEN\n\nGen powers Digital Freedom through trusted consumer brands including Norton, Avast, LifeLock, and MoneyLion. We deliver cybersecurity, privacy, identity protection, and financial wellness solutions to nearly 500 million users in more than 150 countries.\n\nWe are customer-driven, fast-moving, and collaborative. We value curiosity, experimentation, and people who use AI as a practical tool to deliver meaningful results.\n\n\n\n\nABOUT THE PARTNER TEAM\n\nThe Partner team is one of Gen’s most important growth engines. We work with carriers, financial institutions, retailers, and employee benefits platforms to bring Gen’s solutions to market through co-branded and white-label experiences.\n\nThis B2B2C platform enables partners to embed Gen’s cyber safety, identity, and financial wellness products directly into their own customer journeys. APIs, SDKs, and Identity & Access Management are central to how we scale.\n\n\n\n\nTHE ROLE\n\nWe are hiring a Senior Principal Product Manager to own the vision, strategy, and roadmap for Gen’s partner-facing APIs and SDKs.\n\nThis is a highly technical individual contributor role focused on the integration layer that powers our partner ecosystem. You will shape API standards, SDK strategy, authentication flows, and developer onboarding, while improving integration speed, reliability, and overall developer experience.\n\nThe right candidate has built API and SDK products at scale, understands IAM as a product capability, and can confidently navigate both architecture discussions with engineers and business trade-offs with senior stakeholders.\n\n\n\n\nWHAT YOU WILL OWN\n\n\nAPI AND SDK PLATFORM\n\n - Own the roadmap, standards, and quality bar for Gen’s partner-facing APIs and SDKs.\n\n - Define strong practices across versioning, error handling, backward compatibility, lifecycle management, and developer usability.\n\n - Shape SDK strategy across web, iOS, and Android, balancing simplicity with rich functionality.\n\n\nDEVELOPER AND INTEGRATION EXPERIENCE\n\n - Own the end-to-end experience for partner technical teams, from evaluation to production launch.\n\n - Improve time-to-first-integration through documentation, sandbox environments, clear error messaging, and better feedback loops.\n\n - Define what “easy to integrate” means for Gen and drive that standard into every release.\n\n\nIDENTITY AND ACCESS MANAGEMENT\n\n - Drive product strategy for authentication, authorization, SSO, token management, and user lifecycle flows across partner integrations.\n\n - Treat IAM as a core product surface that impacts trust, conversion, and end-user experience.\n\n\nROADMAP AND PARTNER DELIVERY\n\n - Balance short-term partner commitments with long-term platform scalability and architectural integrity.\n\n - Work directly with partner product and engineering teams to understand technical constraints and translate them into clear requirements.\n\n - Lead execution across Partner, Sales, Engineering, and Product teams globally.\n\n\n\n\nWHAT YOU WILL BRING\n\n - 6–8 years of product management experience, including 3–5 years owning API and/or SDK products in B2B or B2B2C environments.\n\n - Strong experience with API design, versioning, SDK architecture, and developer experience.\n\n - Hands-on fluency with REST APIs, multi-platform SDKs, and IAM standards such as OAuth, OIDC, and SSO.\n\n - Experience working with large strategic or white-label partners such as telcos, financial institutions, retailers, or enterprise channel partners.\n\n - Ability to translate technical trade-offs into business impact, including partner time-to-market, integration reliability, and channel growth.\n\n - Excellent communication skills with both engineering and executive stakeholders.\n\n - A data-driven mindset, using telemetry and partner feedback to prioritize and improve.\n\n - Experience using AI tools in product workflows.\n\n - Bachelor’s degree in Computer Science, Engineering, Business, or equivalent experience.\n\n\n\n\nWHY JOIN GEN\n\nThis is an opportunity to shape a critical platform at the center of one of Gen’s most strategic growth channels. You will help define how global partners integrate Gen’s trusted consumer products at scale while improving both partner velocity and developer experience."},{"id":"3f314277-2b2e-45d2-b756-f25d046526e2","title":"Sr. Data Analyst","department":"Finance & Business Performance","team":"Finance & Business Performance","employmentType":"FullTime","location":"CZE - Prague","secondaryLocations":[],"publishedAt":"2026-07-14T13:55:14.552+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"postalCode":"140 00","streetAddress":"Pikrtova 1737/1a","addressCountry":"Czechia","addressLocality":"Prague"}},"jobUrl":"https://jobs.ashbyhq.com/gen-digital/3f314277-2b2e-45d2-b756-f25d046526e2","applyUrl":"https://jobs.ashbyhq.com/gen-digital/3f314277-2b2e-45d2-b756-f25d046526e2/application","descriptionHtml":"Gen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries.
Together, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. We’re always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results.
When you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs.
At Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You’ll work with people who back each other, respect each other and understand that our differences are a competitive advantage.
If this sounds like you, we’d love you to be part of Gen.
As a Senior Data Analytics Specialist, you'll be a key member of the Marketing Analytics and Data Science team based in Prague, partnering with stakeholders across our global consumer brands, including Norton, Avast and LifeLock.
Reporting to the Senior Manager of Data Analytics, you'll help drive data-informed marketing decisions by delivering insightful analysis, performance reporting and scalable analytics solutions. Your work will span campaign performance, web and mobile analytics, experimentation and dashboard development, enabling marketing teams to optimize investments and improve business outcomes.
We're looking for someone who combines strong analytical thinking with technical expertise, business curiosity and a passion for turning data into actionable insights. You'll also leverage AI tools to accelerate analysis, improve productivity and support smarter decision-making.
Deliver timely, accurate reporting on marketing performance across our global consumer brands.
Analyze campaign performance across paid, owned and earned channels, identifying trends, optimization opportunities and actionable recommendations.
Monitor website and mobile app performance to uncover customer behavior insights.
Partner closely with marketing stakeholders to understand new initiatives and ensure analytics support evolving business needs.
Lead ad hoc analyses that answer strategic business questions and influence decision-making.
Design, build and maintain dashboards and reporting solutions that improve visibility into marketing performance.
Continuously improve and automate reporting processes to reduce manual effort and increase analytical efficiency.
Work with experimentation frameworks, including A/B testing design, measurement and interpretation.
Interpret outputs from attribution and lifetime value (LTV) models to support marketing investment decisions.
Leverage AI tools responsibly to improve analytical workflows, coding productivity, reporting and communication.
Bachelor's degree in a quantitative field such as Mathematics, Statistics, Data Science, Economics or Computer Science (advanced degree is a plus).
4+ years of experience in Marketing Analytics, preferably within a digital-first or direct-to-consumer environment.
Advanced SQL skills with experience analyzing large datasets.
Experience working with modern cloud data platforms such as Snowflake or BigQuery.
Experience using BI and visualization tools such as Power BI, Tableau or Looker.
Familiarity with collaborative analytics environments such as Hex or Deepnote.
Strong understanding of digital marketing measurement, campaign analytics and marketing KPIs.
Experience with A/B testing, experimentation and statistical analysis.
Familiarity with attribution methodologies and lifetime value (LTV) models.
Experience with web analytics and/or mobile app analytics.
Strong Excel and PowerPoint skills.
Comfortable using AI tools to accelerate coding, analysis, reporting and communication.
Excellent communication skills with the ability to present complex analytical findings to business stakeholders.
Strong collaboration skills, intellectual curiosity and a proactive approach to problem solving.
Comfortable working independently while contributing to a collaborative, global team.
Experience with Python and/or R.
Analytics Engineering experience, including data pipelines, DAGs, YAML and semantic modeling.
Experience with Git and version control.
Experience supporting AI-enabled analytics environments.
Experience working in large-scale global marketing organizations.
The interview process consists of four stages:
An introductory conversation with our Talent Acquisition team.
A hiring manager interview, including a practical SQL assessment.
Panel interviews focused on collaboration, technical capability and stakeholder partnership.
A final interview with the Senior Director of Marketing Analytics and Data Science.
About Gen
Gen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries.
Together, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. We’re always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results.
When you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs.
At Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You’ll work with people who back each other, respect each other and understand that our differences are a competitive advantage.
If this sounds like you, we’d love you to be part of Gen.
About the Role
The Kuala Lumpur office is a major technology hub for MoneyLion, and this role will help define how AI is built, scaled and applied across the business.
We are looking for a Head of AI - MoneyLion to lead our AI organization as we aim to:
Democratize and proliferate AI to accelerate all work within MoneyLion
Continuously develop highly performant AI inside Moneylion, powering Enrichments, Insights and Financial Products
Deploy MoneyLion inside AI
The head of MoneyLion AI is also responsible for leading strategy around machine learning science, machine learning engineering, machine learning operations, generative AI and adjacent platform capabilities. This person will set direction, raise the bar for execution, and ensure our teams build high quality, scalable and commercially meaningful AI systems.
This is a senior leadership role for someone who can operate at multiple altitudes. You should be able to define strategy, align stakeholders, build strong leaders, improve technical and operating rigor, and stay close enough to the work to guide architecture, delivery trade-offs, model lifecycle decisions and the practical application of AI to real business problems.
The ideal candidate thrives in a demanding, fast-moving environment, communicates clearly, thinks critically, and can bring structure and momentum to a broad portfolio spanning platform, product, infrastructure and applied AI initiatives.
Key Responsibilities
Lead the AI organization across AI, Machine Learning Solutions, Machine Learning Engineering, Machine Learning Operations and related platform or product-facing capabilities.
Own tangible business outcomes across enrichment of data, AI powered insights and algorithms and models deployed across products and platforms
Set the strategic direction for AI in MoneyLion, translating business goals into clear roadmaps, operating plans and measurable outcomes
Spearhead an emerging strategy to have MoneyLion in AI
Build, develop and empower strong managers, technical leads and individual contributors across the organization
Establish a high-performance operating model across planning, prioritization, execution, reporting, hiring and talent development
Drive strong collaboration across AI, Engineering, Product, Data, Analytics, Risk, Fraud, Operations and executive stakeholders
Ensure AI initiatives are grounded in practical business value, with clear ownership of outcomes, trade-offs, timelines and quality standards
Oversee the full lifecycle of AI systems and platforms, from ideation and design through productionisation, monitoring, iteration and retirement
Strengthen the technical foundations required to build and scale AI reliably, including data quality, feature readiness, experimentation, deployment, observability and operational resilience
Guide the portfolio across both near-term execution and longer-term capability building, balancing business urgency with platform health and architectural quality
Raise the bar on technical judgement, product thinking, communication and delivery discipline across the organization
Partner with senior leadership on organizational design, headcount planning, succession planning and the long-term evolution of the department
Represent the organization with clarity and credibility in senior forums, helping align priorities and communicate progress, risks and opportunities
Hire outstanding talent and continue building a strong, ambitious and growth-minded AI organisation in Kuala Lumpur
About You
You have significant experience leading multidisciplinary AI or machine learning organisations, ideally across data science & engineering
You have a strong track record of building and scaling teams, developing leaders, and improving organizational effectiveness in a complex environment
You are comfortable leading both strategic planning and execution details, and know when to stay high level versus when to go deep
You understand modern machine learning systems end to end, including data foundations, model development, deployment, monitoring, platform needs and operational trade-offs
You have meaningful exposure to multiple AI domains such as applied ML, search, recommendation systems, decisioning, LLM-powered systems, GenAI products or internal AI platforms
You can confidently partner with technical and non-technical stakeholders, translating complex ideas into clear decisions and practical next steps
You have strong product and business instincts, and can connect AI investments to customer impact, business performance, efficiency or risk reduction
You have experience operating in a fast-paced environment with competing priorities, legacy constraints and evolving business needs
You are a strong people leader who sets high standards, gives clear feedback, coaches effectively and builds a culture of accountability and growth
You are hands-on enough to challenge assumptions, shape direction and support teams through ambiguity without needing to own every detail directly
You communicate with clarity, pace and good judgement, and can create alignment across a wide and varied stakeholder group
Experience in fintech, fraud, risk, decisioning, marketplace systems or regulated environments is strongly preferred
Experience leading AI teams in a high-growth or transformation environment is a strong advantage
Experience building or scaling teams in Kuala Lumpur or across distributed regional teams is a plus
About Gen
Gen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries.
Together, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. We’re always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results.
When you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs.
At Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You’ll work with people who back each other, respect each other and understand that our differences are a competitive advantage.
If this sounds like you, we’d love you to be part of Gen.
About The Role
The Kuala Lumpur office is the technology powerhouse of MoneyLion. We pride ourselves on innovative initiatives and thrive in a fast paced and challenging environment.
As an early adopter of React Native, we currently maintain one of the richest React Native applications on the app stores. As a RN engineer, you’ll come to us having experienced many aspects of RN development, from state management to creating lovely interfaces.
The MoneyLion mobile team prides itself on good communication, documentation, and instrumentation. With a fast-growing user base, and hundreds of thousands of daily active users, stability and awesome UX are our top priorities. You will be essential in contributing to the platform as a whole, making sure our features are performing well (and look great). You'll work closely with design, product, and the rest of the engineering team to help ensure a holistic experience for our users and maintain a solid foundation to make the ML membership even more valuable.
About MoneyLion
MoneyLion is a leader in financial technology powering the next generation of personalized products and content, with a top consumer finance super app, a premier embedded finance platform for enterprise businesses and a world-class media arm. MoneyLion’s mission is to give everyone the power to make their best financial decisions. We pride ourselves on serving the many, not the few; providing confidence through guidance, choice, personalization; and shortening the distance to an informed action.
In our go-to money app for consumers, we deliver curated content on finance and related topics, through a tailored feed that engages people to learn and share. People take control of their finances with our innovative financial products and marketplace - including our full-fledged suite of features to save, borrow, spend, and invest - seamlessly bringing together the best offers and content from MoneyLion and our 1,100+ Enterprise Partner network, together in one experience. MoneyLion’s enterprise technology provides the definitive search engine and marketplace for financial products, enabling any company to add embedded finance to their business, with advanced AI-backed data and tools through our platform and API. Established in 2013, MoneyLion connects millions of people with the financial products and content they need, when and where they need it.
Key Responsibilities
Work with a cross-functional team to plan and develop new features for the MoneyLion mobile app
Gather specific business requirements and suggest proper technical solutions
Write unit and UI tests to identify malfunctions
Support QA team on testing and debugging
Troubleshoot and debug issues that crop up in the app
Continuously to improve codes for achieving optimal performance of features
Eager to learn and stay up to date with latest design patterns, willing to share with team to succeed collectively
About You
2+ years of experience as a software engineer
Experience with building workable Mobile applications (React Native or Native), as well as NodeJS applications (server-side)
Experience with Javascript (Typescript is a plus)
Experience with third-party libraries and APIs
Familiar with software product design lifecycles
Familiar with Functional Programming will be a plus
Excellent communication skills with a good problem-solving attitude
Ability to perform in a team environment
BSc degree in Computer Science or relevant field
What's Next...
After you submit your application, you can expect the following steps in the recruitment process:
Online Technical Test
TA Call
Live Coding
Final Interview - Hiring Manager (Virtual or face-to-face)
About Gen:
Gen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries.
Together, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. We’re always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results.
When you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs.
At Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You’ll work with people who back each other, respect each other and understand that our differences are a competitive advantage.
If this sounds like you, we’d love you to be part of Gen.
About the Role
As the Director of Product, you will define and execute the product strategy for our banking portfolio, providing strategic leadership across future banking initiatives. You will own the product vision, roadmap, and execution, driving customer growth, operational excellence, and commercial outcomes through innovative financial products.
Working at the intersection of Product, Engineering, Data, Risk, Compliance, and Executive Leadership, you'll balance long-term strategic investments with short-term customer and business impact. You'll also play a pivotal role in shaping the future of our banking platform and championing the adoption of emerging banking technologies.
As a people leader, you'll build and develop a high-performing product team, fostering a culture of customer obsession, data-driven decision-making, and continuous innovation.
Key Responsibilities
Product Strategy & Roadmap
Own the end-to-end product strategy and roadmap balancing customer needs, commercial outcomes, operational efficiency, and long-term innovation.
Drive revenue growth, customer value, and platform performance by prioritising high-impact product initiatives.
Act as a strategic partner and mentor providing guidance on prioritisation, stakeholder management, and product direction.
Lead the product strategy ensuring a seamless customer experience and strong commercial alignment.
Identify, evaluate, and champion emerging banking technologies and market trends to maintain a competitive, future-ready product portfolio.
Growth & Operational Excellence
Define and execute strategies to improve customer acquisition, engagement, retention, and lifetime
Leverage AI-driven personalisation, customer insights, and lifecycle signals to optimise customer experiences and business performance.
Establish and maintain high standards for the banking platform's operational excellence, including reliability, scalability, resilience, and engineering health.
Make data-informed decisions to balance growth opportunities with regulatory, operational, and financial risk, partnering closely with Data Science, Risk, Compliance, and Legal teams.
Leadership & Cross-functional Collaboration
Lead, coach, and develop a high-performing team of Product Managers, supporting career growth and fostering product excellence.
Mentor senior product leaders, including the Senior Product Manager for ML Save, to strengthen product capability across the organisation.
Build strong partnerships across Engineering, Design, Data, Risk, Compliance, Partnerships, and Executive Leadership to deliver strategic outcomes.
Navigate complex organisational dependencies, remove delivery blockers, and serve as the senior escalation point for cross-functional product decisions.
Champion a customer-centric, collaborative, and outcome-focused product culture across the banking organisation.
About You
10+ years of experience in Product Management, including significant experience leading product teams in fintech, banking, or other regulated industries.
Proven success defining and executing product strategy for complex, customer-facing digital products.
Experience managing product portfolios, roadmaps, and investment priorities while balancing commercial, customer, and operational objectives.
Strong leadership experience with a track record of building, mentoring, and developing high-performing product teams.
Demonstrated ability to work effectively with Engineering, Data Science, Risk, Compliance, Legal, and executive stakeholders.
Experience using customer research, analytics, experimentation, and AI-driven insights to inform product decisions.
Strong commercial acumen with experience driving growth, customer engagement, and operational efficiency through product innovation.
Excellent communication, stakeholder management, and influencing skills, with the ability to align diverse teams around a shared product vision.
A customer-first mindset and a passion for solving complex problems with simple, scalable solutions.
Experience with banking infrastructure, payments, transaction accounts, or embedded finance products.
Experience leading AI-powered product initiatives or personalisation strategies.
Familiarity with modern banking technology platforms, open banking, or financial services integrations.
Experience scaling product organisations through periods of rapid growth and transformation.
Gen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries.
Together, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. We’re always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results.
When you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs.
At Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You’ll work with people who back each other, respect each other and understand that our differences are a competitive advantage.
If this sounds like you, we’d love you to be part of Gen.
As a Corporate Counsel, Product & Commercial, you will be a key legal partner to our product, engineering, UX, marketing and sales teams, helping shape how our consumer and technology products are designed, built, marketed, and brought to market. You will provide practical, business‑oriented legal advice across the product lifecycle – from ideation and design reviews, through launch and go‑to‑market, to ongoing customer experience and lifecycle management.
You will also support complex commercial transactions and strategic partnerships that help position our products effectively in the marketplace, with a strong focus on clear, balanced risk management and compliance with applicable laws and regulations. In this highly cross‑functional role, you will collaborate closely with colleagues to deliver cohesive, aligned guidance to the business.
We are looking for a confident self‑starter with strong business judgment who thrives in a fast‑paced, high‑energy environment and enjoys simplifying complexity for stakeholders.
Product counseling & go‑to‑market
Serve as primary legal advisor to product, UX, engineering and marketing teams on product design, feature development, and customer experience, providing clear, pragmatic guidance that balances innovation and risk.
Advise on product marketing claims, offers, and customer journeys, including consumer protection, marketing, and customer communications considerations.
Provide guidance on data and technology issues related to our products, partnering with Privacy and Security colleagues to support compliant and trustworthy product experiences.
Help stakeholders understand legal issues, options, and trade‑offs by distilling complex concepts into concise, actionable recommendations for decision‑makers.
Commercial transactions & partnerships
Draft, review, and negotiate standard and bespoke contracts for our various sales and partner channels, including distributor, reseller, technology and vendor agreements.
Support the execution of strategic partnerships and inbound license agreements that enable product capabilities and go‑to‑market strategies.
Work cross‑functionally with business teams to structure commercial deals in ways that advance business goals while appropriately managing legal and regulatory risk.
Risk management, process & AI‑enabled improvement
Provide pragmatic guidance on key risk areas across relevant laws and regulations, in partnership with stakeholders, in a way that supports product velocity and business objectives.
Develop and continuously improve templates, playbooks, policies, and procedures – including leveraging AI and automation tools – to create scalable, efficient legal support for product and commercial teams.
Pilot and champion AI‑enabled process improvements (for example, contract review workflows, playbook‑driven self‑service, and knowledge management) to reduce friction and improve turnaround times.
Manage and effectively leverage outside counsel where needed, ensuring cost‑effective and high‑quality advice aligned with internal guidance.
Proactively identify emerging risks and opportunities, think ahead, and help the business prepare for future legal and regulatory developments.
Cross‑functional collaboration & leadership
Build strong, trusted relationships with internal clients across product, engineering, UX, marketing, sales and operations; act as a visible, approachable partner to the business.
Collaborate closely with Privacy, Brand, Marketing, IP and Commercial Legal colleagues to deliver aligned, coordinated advice and support for key initiatives.
Help simplify business complexities and contracting processes to improve speed and effectiveness while maintaining appropriate controls.
Contribute to a high‑performing, supportive legal team culture, including coaching others where appropriate and bringing a positive, team‑oriented mindset and sense of humor.
Education & Bar admission
Graduated from an accredited law school and admission to at least one U.S. state bar (Arizona or California preferred).
Experience
3–6 years of relevant legal experience at a law firm and/or in‑house, ideally supporting technology products or services and commercial transactions.
Substantive familiarity with commercial contracts, marketing laws, and consumer protection laws.
Demonstrated experience negotiating commercial and sales contracts with counterparties and cross‑functional partners.
Skills & attributes
Product and commercial mindset – able to quickly understand product goals and business models, identify key risks and opportunities, and tailor advice to those priorities.
Excellent judgment and practical problem‑solving, including knowing when to escalate, when to push back, and how to propose creative, compliant paths forward.
Strong analytical skills with a focus on practical, business‑oriented advice and the ability to prioritize among competing tasks in a fast‑paced environment.
Proven ability to think strategically and drive cross‑functional projects with end‑to‑end accountability.
Outstanding English verbal and written communication skills; able to translate legal and technical concepts into clear, concise guidance for diverse audiences.
Collaborative, team‑oriented approach and a genuine sense of humor – someone who contributes positively to team culture and enjoys partnering with others.
Intellectual curiosity and growth mindset, with a desire to broaden your skills and experience across new areas of law and business.
Mission & values alignment
A deep commitment to our mission to protect and empower people to live their digital lives safely, and to helping our customers and partners thrive in a complex digital world.
After you submit your application, you can expect the following steps in the recruitment process:
Recruiter Interview
Hiring Manager Interview
Panel Interview
Final Interview
Gen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries.
Together, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. We’re always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results.
When you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs.
At Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You’ll work with people who back each other, respect each other and understand that our differences are a competitive advantage.
If this sounds like you, we’d love you to be part of Gen.
As Senior Manager, Applied AI Research, you will provide hands-on technical leadership across a portfolio of applied AI initiatives that protect over 500 million users worldwide, spanning Small Language Models, reinforcement learning, agentic systems, computer vision and classical machine learning.
You will shape the architecture, modeling choices and production path for these programs while managing and growing a small team of 3-5 Research Engineers responsible for end-to-end delivery of applied AI, from problem framing and data curation through model training, customization and evaluation to deployment, monitoring and iteration at massive scale.
This role blends technical leadership with people management. You will lead the team technically by setting direction, shaping architectures and staying close to the models and code, while also growing engineers and owning delivery. You will ensure that the models your team builds reach production and contribute to Gen’s cybersecurity mission.
Provide hands-on technical leadership across multiple applied AI workstreams, including Small Language Models, reinforcement learning, agentic AI, computer vision and classical ML.
Drive architecture, modeling choices and productionization decisions with your team of Research Engineers.
Manage, mentor and grow a small team of 3-5 Research Engineers, including hiring, performance management, career development and day-to-day technical coaching.
Keep the team focused, unblocked and outcome-oriented.
Personally contribute to the hardest parts of the work by prototyping novel approaches, reviewing and improving model designs, and guiding training-run debugging on GPU clusters.
Set the bar for research and engineering quality across the team.
Own the full applied-AI lifecycle for your area, from problem framing and data strategy through model training, fine-tuning and evaluation to deployment, observability and continuous improvement in production systems serving 500M+ users.
Champion an “always ship to production” team principle and partner with Platform, MLOps and Product Engineering teams to ensure models are deployed, monitored and measurably improving user outcomes.
Translate business and security priorities into a concrete applied-AI roadmap and sequence priorities across multiple domains.
Communicate trade-offs to senior leadership and report on delivery, model performance and impact.
Establish and evolve team practices for experiment tracking, model evaluation, reproducibility, code review and responsible AI in high-stakes cybersecurity environments.
M.Sc. or Ph.D. in Computer Science, Machine Learning, Mathematics or a related quantitative field, or equivalent practical experience with demonstrable deep-learning expertise.
5+ years of hands-on experience building and deploying machine-learning and deep-learning systems in production.
2-3+ years of experience leading or managing a small team of ML / Research Engineers, with responsibility for technical direction, delivery, hiring and people development across multiple applied AI areas.
Deep hands-on expertise across several applied-AI areas, such as modern transformer-based Small Language Models, reinforcement learning (PPO, DQN, Actor-Critic and variants), agentic / tool-using LLM systems, computer vision or classical ML.
Ability to select the right technique for each problem rather than defaulting to one approach.
Expert proficiency in Python and PyTorch. Experience with JAX or TensorFlow is a plus.
Experience training and fine-tuning models on multi-GPU clusters using frameworks such as DeepSpeed, FSDP or Hugging Face Accelerate.
Strong mathematical foundation in linear algebra, optimization, probability and statistics, with the ability to read, evaluate and implement approaches from recent research papers.
Proven track record of taking AI models all the way to production, including data pipelines, evaluation harnesses, quantization / compression, inference optimization, deployment using containers, Kubernetes and cloud, and post-deployment monitoring.
Experience with MLOps and experiment-management tooling such as Weights & Biases, MLflow or similar.
Experience with modern software-engineering practices including CI/CD, code review and observability.
Demonstrated ability to lead a small technical team, including setting direction, running effective 1:1s, giving concrete feedback, hiring strong engineers and turning ambiguous business problems into shippable AI systems.
Fluent English for effective communication within an international research and engineering organization.
Hands-on technical leadership style and willingness to stay close to the code, models and production systems.
Player-coach mindset, with the ability to combine technical problem-solving with people leadership and career development.
Strong bias for shipping and a focus on deploying and measuring models in production.
Excellent judgment when evaluating a portfolio of applied-AI opportunities, including knowing when to invest in a novel approach and when to choose the simplest solution that works.
Clear communication skills, with the ability to translate complex ML concepts into decisions and trade-offs for product, security and executive stakeholders.
Ability to thrive in a fast-paced, ambiguous, high-tech environment and manage complex cross-functional problems with calm and structure.
Publications at top-tier ML venues such as NeurIPS, ICML, ICLR, ACL or CVPR.
Applied-AI experience in cybersecurity, privacy or identity.
Experience with JAX or TensorFlow.
After you submit your application, you can expect the following steps in the recruitment process:
An interview with the Hiring Manager.
A technical interview with senior members of the AI Research Lab.
A cross-functional discussion with Product and stakeholder partners.
A final conversation with Leadership.
About Gen:
Gen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries.
Together, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. We’re always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results.
When you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs.
At Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You’ll work with people who back each other, respect each other and understand that our differences are a competitive advantage.
If this sounds like you, we’d love you to be part of Gen.
About the role:
The Associate Business Operations Analyst protects the profitability of the organization by providing world-class service support and 100% accuracy in member fulfillment. This role will consist of customer requests that require manual intervention and delivery of services while following strict PCI guidelines and meeting established service level agreements. Responsibilities to include processing the removal of member information located within several brokers within the established service level agreement while upholding Gen’s guiding principles This role ensures account processing is completed and documented within approved company performance guidelines and systems while striving to uphold Gen’s guiding principles of loyalty, integrity, empathy, leadership, ownership, collaboration, and knowledge.· Follow established procedures to accurately process member opt-out requests across supported data brokers within defined SLAs.
Key Responsibilities:
· Process high volumes of member opt-out requests with exceptional speed, typing accuracy, and attention to detail by navigating multiple data broker websites, completing web-based forms, and following broker-specific opt-out workflows while consistently meeting productivity, quality, and SLA targets.
· Respond to member requests and inquiries promptly and effectively using Salesforce (SFDC).
· Identify, analyse, and interpret trends or patterns in complex data broker opt-out processes.
· Surface data-driven recommendations to simplify processes, reduce manual effort, and improve the customer experience.
· Collaborate with internal teams and external partners when fulfilment activities involve third-party platforms.
· Leverage AI and automation tools (e.g., AI assistants, AI-enabled spreadsheet/BI features, and knowledge management tools) to improve productivity, analyse data, and support documentation while ensuring appropriate human review.
· Demonstrate consistent, reliable, and responsive performance with minimal supervision.
· Identify and report patterns in system issues, process deviations, and operational risks to management.
· Stay current with product updates, services, marketing promotions, and operational procedures.
· Demonstrate adaptability to evolving programs, policies, and business priorities.
· Apply sound problem-solving, analytical thinking, and deductive reasoning skills to resolve operational issues.
· Exhibit strong organizational skills and the ability to effectively manage multiple priorities.
· Maintain a thorough understanding of Gen's policies, procedures, and products while consistently delivering an exceptional customer experience.
· Participate in or lead operational projects as needed, identify training opportunities, and collaborate with regional and cross-functional teams to resolve process-related issues.
· About You:
· Customer Service experience or Privacy operations
· Strong proficiency with Salesforce, ServiceNow/Jira, and contact centre platforms.
· Self-directed and self-motivated – able to work independently on a variety of tasks.
· Must be well organized and able to effectively manage own time.
· Excellent typing speed, data entry accuracy, and attention to detail, with the ability to efficiently process high volumes of repetitive, process-driven tasks involving web-based form completion and adherence to standardized multi-step opt-out workflows while consistently meeting productivity, quality, and SLA targets.
· Demonstrated ability to stay calm, professional, and solutions-oriented under pressure and tight deadlines.
· Must possess excellent communication skills, including verbal, written, interpersonal, and coaching.
· Ability and desire to effectively multitask and adapt to changing workloads in a fast-paced support environment.
· Comfortable working in a structured, ticket-driven environment with a strong focus on accurate documentation and process compliance.
· Demonstrated ability to think critically and analyze and interpret data independently
· Sense of urgency in performance of duties
· Interpersonal skills that promote collaboration and productivity
· Ability to protect all forms of highly confidential and proprietary business information and ability to maintain the highest standards of privacy and security.
· Ability to follow and abide by all information and security policies and practices.
· Track record of collaborating effectively across teams and influencing without direct authority
· Experience applying AI or advanced analytics to operations (e.g., queue prioritization, root-cause analysis, or process optimization)
What's Next...
After you submit your application, you can expect the following steps in the recruitment process:
· TA Call
· Technical Interview
· Final Interview - Hiring Manager (Virtual or face-to-face)
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We’re always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results.\n\nWhen you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs.\n\nAt Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You’ll work with people who back each other, respect each other and understand that our differences are a competitive advantage.\n\nIf this sounds like you, we’d love you to be part of Gen.\n\nAbout the role:\n\nThe Associate Business Operations Analyst protects the profitability of the organization by providing world-class service support and 100% accuracy in member fulfillment. This role will consist of customer requests that require manual intervention and delivery of services while following strict PCI guidelines and meeting established service level agreements. Responsibilities to include processing the removal of member information located within several brokers within the established service level agreement while upholding Gen’s guiding principles This role ensures account processing is completed and documented within approved company performance guidelines and systems while striving to uphold Gen’s guiding principles of loyalty, integrity, empathy, leadership, ownership, collaboration, and knowledge.· Follow established procedures to accurately process member opt-out requests across supported data brokers within defined SLAs.\n\nKey Responsibilities:\n\n· Process high volumes of member opt-out requests with exceptional speed, typing accuracy, and attention to detail by navigating multiple data broker websites, completing web-based forms, and following broker-specific opt-out workflows while consistently meeting productivity, quality, and SLA targets.\n\n· Respond to member requests and inquiries promptly and effectively using Salesforce (SFDC).\n\n· Identify, analyse, and interpret trends or patterns in complex data broker opt-out processes.\n\n· Surface data-driven recommendations to simplify processes, reduce manual effort, and improve the customer experience.\n\n· Collaborate with internal teams and external partners when fulfilment activities involve third-party platforms.\n\n· Leverage AI and automation tools (e.g., AI assistants, AI-enabled spreadsheet/BI features, and knowledge management tools) to improve productivity, analyse data, and support documentation while ensuring appropriate human review.\n\n· Demonstrate consistent, reliable, and responsive performance with minimal supervision.\n\n· Identify and report patterns in system issues, process deviations, and operational risks to management.\n\n· Stay current with product updates, services, marketing promotions, and operational procedures.\n\n· Demonstrate adaptability to evolving programs, policies, and business priorities.\n\n· Apply sound problem-solving, analytical thinking, and deductive reasoning skills to resolve operational issues.\n\n· Exhibit strong organizational skills and the ability to effectively manage multiple priorities.\n\n· Maintain a thorough understanding of Gen's policies, procedures, and products while consistently delivering an exceptional customer experience.\n\n· Participate in or lead operational projects as needed, identify training opportunities, and collaborate with regional and cross-functional teams to resolve process-related issues.\n\n· About You:\n\n· Customer Service experience or Privacy operations\n\n· Strong proficiency with Salesforce, ServiceNow/Jira, and contact centre platforms.\n\n· Self-directed and self-motivated – able to work independently on a variety of tasks.\n\n· Must be well organized and able to effectively manage own time.\n\n· Excellent typing speed, data entry accuracy, and attention to detail, with the ability to efficiently process high volumes of repetitive, process-driven tasks involving web-based form completion and adherence to standardized multi-step opt-out workflows while consistently meeting productivity, quality, and SLA targets.\n\n· Demonstrated ability to stay calm, professional, and solutions-oriented under pressure and tight deadlines.\n\n· Must possess excellent communication skills, including verbal, written, interpersonal, and coaching.\n\n· Ability and desire to effectively multitask and adapt to changing workloads in a fast-paced support environment.\n\n· Comfortable working in a structured, ticket-driven environment with a strong focus on accurate documentation and process compliance.\n\n· Demonstrated ability to think critically and analyze and interpret data independently\n\n· Sense of urgency in performance of duties\n\n· Interpersonal skills that promote collaboration and productivity\n\n· Ability to protect all forms of highly confidential and proprietary business information and ability to maintain the highest standards of privacy and security.\n\n· Ability to follow and abide by all information and security policies and practices.\n\n· Track record of collaborating effectively across teams and influencing without direct authority\n\n· Experience applying AI or advanced analytics to operations (e.g., queue prioritization, root-cause analysis, or process optimization)\n\nWhat's Next...\n\n After you submit your application, you can expect the following steps in the recruitment process:\n\n· TA Call\n\n· Technical Interview\n\n· Final Interview - Hiring Manager (Virtual or face-to-face)\n\n"},{"id":"04429d73-7547-466c-910c-19801181f401","title":"Principal Engineer - Security Logging & Detection","department":"GCS","team":"GCS","employmentType":"FullTime","location":"USA - Tempe, AZ","secondaryLocations":[],"publishedAt":"2026-07-21T17:09:16.193+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"postalCode":"85281","addressRegion":"Arizona","streetAddress":"60 E. Rio Salado Pkwy, Suite 1000","addressCountry":"United States","addressLocality":"Tempe"}},"jobUrl":"https://jobs.ashbyhq.com/gen-digital/04429d73-7547-466c-910c-19801181f401","applyUrl":"https://jobs.ashbyhq.com/gen-digital/04429d73-7547-466c-910c-19801181f401/application","descriptionHtml":"Gen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries.
Together, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. We’re always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results.
When you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs.
At Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You’ll work with people who back each other, respect each other and understand that our differences are a competitive advantage.
If this sounds like you, we’d love you to be part of Gen.
As a Principal Engineer, Security Logging & Detection, you will serve as the technical leader responsible for the engineering, reliability, and evolution of Gen's security logging and telemetry platforms. These foundational services power threat detection, security investigations, incident response, compliance, and security analytics across our global environment.
In this highly collaborative role, you will work closely with Security Operations, Incident Response, Infrastructure, Platform Engineering, and Product Engineering teams to design resilient, scalable, and secure telemetry solutions. You'll drive technical strategy, champion engineering excellence, and continuously improve the quality, availability, and operational effectiveness of security data across Gen.
Serve as the technical owner and architectural leader for Security Logging & Detection capabilities.
Design, build, and continuously improve logging pipelines and telemetry services across cloud, on-premises, and hybrid environments.
Own the collection, parsing, normalization, enrichment, routing, retention, and access patterns for security telemetry.
Ensure the reliability, integrity, and availability of log data supporting threat detection, investigations, incident response, compliance, and security monitoring.
Drive automation and engineering best practices to improve scalability, consistency, operational efficiency, and platform reliability.
Identify opportunities to leverage AI-enabled technologies to improve security engineering workflows, telemetry analysis, and reporting.
Partner with Security Operations, Incident Response, Infrastructure, Platform Engineering, and software engineering teams to improve telemetry coverage and detection capabilities.
Define technical standards, documentation, and operational processes that improve platform resilience, maintainability, and long-term sustainability.
Mentor engineers and provide technical leadership across multiple initiatives and cross-functional teams.
Bachelor's degree in Computer Science, Information Security, Information Systems, or a related field, or equivalent practical experience.
Extensive experience in Security Engineering, Platform Engineering, Logging, Observability, Detection Engineering, or closely related disciplines.
Strong understanding of security logging architectures and telemetry pipelines, including data collection, transport, normalization, enrichment, storage, retention, and access patterns.
Experience building, operating, and scaling distributed systems or enterprise data pipelines.
Experience working closely with Security Operations, Threat Detection, Incident Response, or Security Analytics teams.
Strong technical leadership with the ability to influence architecture and engineering decisions across multiple teams.
Excellent analytical, troubleshooting, communication, and problem-solving skills.
Experience with AI-enabled tools that improve engineering productivity, security analysis, reporting, or workflow automation.
Experience with large-scale cloud-native infrastructure and observability platforms.
Professional certifications in Security, Cloud, or Software Engineering.
Our interview process is designed to help us get to know each other while giving you the opportunity to learn more about Gen, the team, and the impact you could make.
Recruiter Screen (15 minutes) – Meet with our Talent Acquisition team to discuss your background, career goals, and learn more about Gen and the role.
Technical Interviews (60 minutes each) – Meet with members of the Security Engineering team to discuss system design, distributed systems, security engineering, logging architecture, and technical leadership.
Final Interview (60 minutes) – Meet with the hiring manager's leadership to discuss cross-functional collaboration, engineering strategy, and leadership approach.
About Gen
Gen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries.
Together, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. We’re always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results.
When you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs.
At Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You’ll work with people who back each other, respect each other and understand that our differences are a competitive advantage.
If this sounds like you, we’d love you to be part of Gen.
About MoneyLion
MoneyLion is a leader in financial technology powering the next generation of personalized products and content, with a top consumer finance super app, a premier embedded finance platform for enterprise businesses and a world-class media arm. MoneyLion’s mission is to give everyone the power to make their best financial decisions. We pride ourselves on serving the many, not the few; providing confidence through guidance, choice, personalization; and shortening the distance to an informed action.
In our go-to money app for consumers, we deliver curated content on finance and related topics, through a tailored feed that engages people to learn and share. People take control of their finances with our innovative financial products and marketplace - including our full-fledged suite of features to save, borrow, spend, and invest - seamlessly bringing together the best offers and content from MoneyLion and our 1,100+ Enterprise Partner network, together in one experience. MoneyLion’s enterprise technology provides the definitive search engine and marketplace for financial products, enabling any company to add embedded finance to their business, with advanced AI-backed data and tools through our platform and API. Established in 2013, MoneyLion connects millions of people with the financial products and content they need, when and where they need it.
About the Role
We are looking for an Applied AI Scientist (Generative AI) who is passionate about exploring and applying the latest advances in AI to create impactful products, capabilities, and experiences.
This is a hands-on role that combines experimentation, application development, and technical innovation. You will work with frontier AI technologies, explore emerging techniques, and transform promising ideas into practical AI-powered solutions.
The ideal candidate is curious, adaptable, and excited by the rapidly evolving AI landscape. You enjoy building, learning, and experimenting with new technologies while maintaining a strong focus on delivering meaningful outcomes.
Key Responsibilities
Explore emerging Generative AI technologies, models, frameworks, and tools, and apply relevant innovations to practical AI-powered solutions.
Design and develop applications, workflows, agents, and intelligent systems.
Build and evolve AI-powered solutions from concept to production.
Improve the quality, reliability, and effectiveness of AI-powered solutions through testing, iteration, and continuous improvement.
Collaborate with scientists, engineers, and product teams to develop and deliver AI-powered capabilities.
Help build reliable, high-quality, and responsible AI solutions.
About You
Passionate about Generative AI and emerging AI technologies.
Hands-on experience building applications using modern AI models, platforms, and tools.
Familiarity with modern Generative AI concepts such as retrieval-augmented generation (RAG), agentic workflows, tool use, model evaluation, or AI orchestration patterns.
Strong technical judgment, software development, and problem-solving skills.
Able to independently drive projects from idea to implementation.
Curious, adaptable, and committed to continuous learning.
Strong communication skills and ability to collaborate effectively with diverse teams.
Nice to Have
Experience developing AI-powered products or capabilities in production environments.
Experience with machine learning, data science, experimentation, or other analytical techniques.
Experience contributing to open-source projects, technical communities, hackathons, research initiatives, or personal AI projects.
Experience working with large-scale data, analytics, or complex systems.
What’s Next
Screening Call
Take-Home Assessment
Hiring Manager Interview
Gen is a global company dedicated to powering Digital Freedom through its trusted consumer brands, including Norton, Avast, LifeLock, MoneyLion, and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations. Today, we deliver award-winning cybersecurity, online privacy, identity protection, and financial wellness solutions to nearly 500 million users across more than 150 countries.
Together, we share a passion for protecting consumers and helping them grow, manage, and secure their digital and financial lives. We’re always looking for smart, fearless, high-impact talent who see AI as a teammate and use it to move faster and deliver meaningful results.
At Gen, you’ll have the flexibility, tools, and support to do your best work and grow your career — from flexible working options and time off to competitive pay, benefits, and well-being programs.
We are scrappy, relentlessly customer-driven, and committed to healthy debate, experimentation, and continuous learning. We also believe diverse experiences, identities, and perspectives make us stronger. At Gen, you’ll work with people who support one another, respect one another, and understand that our differences are a competitive advantage.
If this sounds like you, we’d love for you to join us.
Gen is seeking an adaptable, high-impact Recruiter to support hiring across Kuala Lumpur, Japan, and Chennai, India. This hybrid role is based in Kuala Lumpur, Malaysia, with a requirement to work from the office three days per week, and partners closely with hiring managers and senior stakeholders across all three markets.
This Recruiter will manage approximately 15–20 mid- to senior-level requisitions across professional, corporate, and technical functions, depending on business needs. The ideal candidate brings strong full-cycle recruiting experience, can flex across role types, and is comfortable moving between professional and technical searches in a fast-paced environment.
This role requires strong AI fluency, data literacy, and hands-on experience with modern ATS platforms such as Ashby to improve sourcing efficiency, pipeline visibility, and decision-making. With a consultative, solutions-oriented approach, this person will play an important role in achieving hiring goals, advising leaders on talent market conditions, and delivering a high-quality candidate experience in support of Gen’s broader talent strategy.
Manage 15–20 mid- to senior-level professional and technical requisitions simultaneously across multiple office locations.
Develop and execute targeted sourcing strategies using Boolean search, talent mapping, competitive research, and passive candidate engagement.
Leverage AI-driven tools, data insights, and ATS capabilities, such as Ashby, to optimize sourcing workflows, pipeline visibility, and decision-making.
Partner closely with hiring managers and functional leaders to define role requirements, calibrate candidate profiles, and align on hiring expectations.
Drive full-cycle recruiting, including sourcing, screening, interview coordination, debrief facilitation, and offer support.
Build strong consultative relationships with stakeholders by providing guidance on market trends, candidate availability, and hiring best practices.
Maintain consistent communication with stakeholders on search progress, pipeline quality, and hiring timelines.
Deliver a seamless, high-quality candidate experience through clear communication, timely feedback, and professional representation of Gen’s brand.
Track and analyze recruiting metrics to inform search strategy, improve pipeline quality, and support data-driven decision-making.
Ensure compliance with recruiting processes, documentation standards, and internal policies throughout all stages of recruitment.
Support onboarding coordination and transition activities for newly hired employees.
Proven experience recruiting mid- to senior-level professional and/or technical talent in competitive markets.
Demonstrated ability to manage a high-volume requisition load across multiple locations.
Strong experience partnering with senior stakeholders and operating in a consultative recruiting model.
Full-cycle recruiting and sourcing expertise
Strong AI fluency and data literacy
Hands-on experience with modern ATS platforms, such as Ashby
Excellent stakeholder management and communication skills
Ability to balance speed, quality, and candidate experience
Data-driven and solutions-oriented
Highly adaptable in fast-paced, evolving environments
Professional, consultative, and relationship-focused
After you submit your application, you can expect the following steps in the recruitment process:
Zoom video call with the Recruiter
Zoom video call with the Hiring Manager
Zoom video call with a Senior Leader
Gen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries.
Together, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. We’re always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results.
When you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs.
At Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You’ll work with people who back each other, respect each other and understand that our differences are a competitive advantage.
If this sounds like you, we’d love you to be part of Gen.
Role Overview
This role is responsible for what's next. You take on the strategic, often ambiguous work that expands Norton beyond its current state: major new product launches, new category or geography entry, white space opportunity development, brand transformation, and big campaigns that require both creative vision and commercial discipline.
You are a big thinker and a challenger. You can spot where Norton should go, model why it makes sense, build the case to get there, and pitch it convincingly to leadership. You work at the intersection of brand strategy, integrated marketing, and business thinking: identifying opportunities, doing the analysis, and driving the cross-functional work to bring them to market.
Success means Norton's next chapter is built with ambition and financial discipline, new businesses are launched well, the brand gets stronger over time, and leadership always has the insight and storytelling they need to make bold decisions.
What You'll Do:
Identifying Opportunities and Building the Case
•\tIdentify, size, and prioritize new opportunities, including new categories, geographies, audience segments, and product expansions, by pulling together market data, consumer insight, competitive analysis, and internal performance signals.
•\tBuild rigorous business cases: model the opportunity across multiple data sources, including market sizing, competitive benchmarks, unit economics, and channel potential, and construct a clear investment thesis.
•\tPitch leadership and cross-functional partners for incremental funding and organizational commitment. Build presentations that are clear, data-grounded, and persuasive.
•\tDetermine how to enter a new category, region, or white space: define the market entry approach, sequencing, investment model, and success criteria before resources are committed.
•\tBring a challenger mindset. Actively question conventional assumptions about Norton's growth, look for disruptive opportunities, and bring perspective from adjacent categories and competitive landscapes.
•\tGTM for business case
Go-to-Market for Major Launches and Initiatives
•\tOwn integrated marketing strategy and execution for Norton's biggest launches and strategic growth initiatives, from positioning and messaging through activation and optimization.
•\tDefine target audiences, messaging frameworks, and launch tiers. Build the investment rationale and resource plan in partnership with senior leadership.
•\tLead go-to-market planning across direct and indirect channels, working closely with Acquisition, PR, Social, Web, and Media teams to align on goals, investment, and launch timing.
•\tDrive clear operational execution across marketing, product, analytics, regional, and channel teams.
Brand Strategy
•\tOwn and evolve Norton's global brand strategy, including brand promise, narrative, voice, and visual identity, in close partnership with agency and senior leadership.
•\tBuild messaging systems that connect the corporate brand narrative to individual product stories, and make sure the brand shows up consistently across all touchpoints.
•\tChampion long-term brand investments and advocate for the brand's role in driving growth, not just awareness.
•\tLead major brand initiatives, including brand platform launches, significant website overhauls, wholesale channel entry, and new audience strategies like small business.
New Business and Geography Launches
•\tLead the go-to-market strategy for unlocking new parts of the business: new geographies, new channels like wholesale or retail, new audience segments, or significant product category expansions.
•\tDefine how Norton shows up in a new market: competitive positioning, channel approach, investment model, and localization needs.
•\tPartner with Regional Marketing, Product, and other functions to bring new market entry work to life quickly and well.
Campaigns, Content, and Creative
•\tDesign campaign architecture for major initiatives, connecting brand storytelling to key launches and long-term brand building goals.
•\tLead content strategy and creative production with the in-house agency team, from brief through final delivery.
•\tMake sure assets work across the full funnel and are optimized for each channel. Manage briefing quality, timelines, and budgets.
•\tEvolve creative based on what is performing in market, emerging product insights, and competitive signals.
Performance and Storytelling
•\tWork with Media and Analytics teams to size opportunities, forecast impact, set goals, and connect campaign results back to strategy.
•\tLead post-launch learning on major initiatives, synthesize what worked and what did not, and translate that into forward-looking strategy.
•\tDeliver clear, data-grounded performance stories to senior leadership that connect what happened to what it means for future investment and direction.
Cross-Functional Leadership
•\tMake sure regional and partner teams have clear positioning, assets, and guidance for major initiatives.
•\tBring regional and local market insight into global strategy and campaign development.
•\tBuild strong working relationships and influence across Product, Analytics, Regional Marketing, Media, Social, Web, PR, Sales, and Partner teams.
Team Leadership
•\tManage and develop a global team of 2-3 marketers
•\tBuild ways of working that make the team faster, clearer, and more integrated.
•\tUse AI and new tools to improve how the team thinks, creates, and executes.
What We're Looking For:
•\t15 or more years across brand marketing, product marketing, integrated marketing, or growth strategy, ideally in a technology, subscription, or consumer business with a complex product portfolio.
•\tA track record of identifying white space opportunities, modeling market entry scenarios across multiple data types, and building business cases that win leadership investment.
•\tProven experience pitching senior leadership for incremental budget: structuring the opportunity, making the financial case, and telling the story in a way that drives action.
•\tExperience figuring out how to enter a new category, geography, or audience from scratch: defining the approach, sequencing, channel model, and success criteria.
•\tStrong financial and analytical instincts. Comfortable working with market sizing data, unit economics, competitive benchmarks, and channel performance to frame an opportunity.
•\tA proven track record defining or evolving global brand strategy and translating it into campaign architecture and go-to-market execution.
•\tDirect ownership of major product launches or brand initiatives, including positioning, messaging, audience strategy, channel mix, and optimization.
•\tExperience leading significant brand campaigns: new brand platforms, website relaunches, wholesale or retail channel launches, or major audience expansion programs.
•\tA natural storyteller who can simplify complexity, frame decisions clearly, and communicate with conviction to executive audiences.
•\tA challenger who brings outside perspective, questions conventional assumptions, and actively looks for disruptive approaches to growth.
•\tStrong ability to build alignment across diverse teams on ambitious, ambiguous work.
•\tExperience managing agencies and creative budgets.
•\tGenuinely curious about AI and a track record of using it to improve the work.
What’s Next
After you submit your application, you can expect the following steps in the recruitment process:
TA Call (Phone)
1st Hiring Manager Interview (Virtual)
2nd Hiring Manager Interview (Virtual)
3rd Hiring Manager Interview (Virtual)
Final Interview - Hiring Manager (Virtual)
About Gen:
Gen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries.
Together, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. We’re always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results.
When you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs.
At Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You’ll work with people who back each other, respect each other and understand that our differences are a competitive advantage.
If this sounds like you, we’d love you to be part of Gen.
About the Role:
We’re looking for an independent, driven security professional who thrives at the intersection of security, DevOps, and delivery. In this role, you will translate legal and security framework requirements into clear, actionable vulnerability management and remediation programs that operate across multiple Security and DevOps teams. You’ll help design, operationalize, and continually improve our vulnerability management lifecycle, from identification and triage through prioritization and remediation to validation and reporting. This includes secure development practices within regulatory frameworks guiding vulnerability handling, coordinated disclosure, SBOM transparency, patch management, and post-deployment monitoring. You will track, report, and escalate progress, risks, and dependencies, partnering closely with a Senior Project Manager and reporting to senior leadership.
If you enjoy making complex requirements practical, measurable, and delivered—this is for you.
Key Responsibilities:
Translate requirements → action: Break down legal, regulatory (including Cyber Resiliency Act), and security framework obligations into prioritized, testable tasks for engineering and platform teams. Define concrete technical control requirements across vulnerability detection, remediation SLAs, secure configuration baselines, SBOM management, and coordinated disclosure processes.
Own the vulnerability management lifecycle: Drive end-to-end vulnerability management across infrastructure, cloud, applications, containers, and third-party components—including scanning, triage, risk-based prioritization (CVSS + exploitability + business impact), remediation tracking, validation, and closure.
Integrate security into CI/CD: Partner closely with the Application Security team to support SAST, DAST, SCA, container, IaC, and cloud configuration scanning into CI/CD pipelines. Ensure findings are automatically ticketed, risk-ranked, and tracked to resolution with measurable SLAs.
Orchestrate implementation: Coordinate work across multiple security domains (e.g., IAM, vuln mgmt, cloud security, appsec) and DevOps/Platform teams to drive consistent adoption.
Plan & track delivery: Build delivery plans, track milestones, manage dependencies, and maintain a single source of truth (e.g., Jira/Azure Boards).
Stakeholder management: Align with product owners, architects, and security SMEs; resolve blockers and facilitate decisions.
Metrics & reporting: Develop actionable dashboards that show vulnerability aging, SLA compliance, backlog trends, recurring vulnerability patterns, report status, risk exposure, and remediation plans to senior leadership in concise dashboards.
Control mapping & evidence: Help map vulnerability management practices to regulatory frameworks and collect/curate evidence for audits.
Continuous improvement: Standardize templates, automate playbooks and evidence collection, and reduce manual triage effort to advance processes and program maturity.
Partner with PM: Work hand-in-hand with a Senior PM to align scope, timelines, compliance deadlines, and cross-team execution.
About you:
A degree in Information Technology or a related field, ideally with a focus on cybersecurity, is an advantage.
3+ years of experience in vulnerability management, security engineering, or security program delivery in a cloud/software environment.
Demonstrated ability to work independently and drive outcomes across multiple teams.
Working understanding of regulatory security requirements and demonstrated experience with common frameworks/regulations implementation (e.g., ISO 27001, NIS2, SOC 2, GDPR, PCI DSS).
Strong translation skills: turn policy and control language into developer-ready user stories, acceptance criteria, remediation tasks, and runbooks.
Hands-on experience using work tracking tools (Jira, Azure DevOps, etc.) and crafting status reports/dashboards for leadership.
Strong communication skills: comfortable analyzing vulnerability trends, including ageing, patch latency, and systemic root causes, supported by concise writing ability, clear meeting facilitation, and demonstrated experience with stakeholder alignment.
Understanding of modern SDLC/DevOps practices (CI/CD, IaC, pipelines, change management).
Experience in cloud environments (AWS/Azure/GCP), including shared responsibility and guardrail patterns.
Wry sense of humor is a plus
What’s next:
Recruiter Phone Screen
Hiring Manager Interview
Technical Aptitude Interview
Cross-Functional Stakeholder Interview
Final Round Interview
Gen is an equal opportunity employer, and we’re committed to fair, inclusive practices at every stage of the candidate and employee journey. Employment decisions are based on merit, experience and business needs.
","descriptionPlain":"About Gen:\n\nGen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries.\n\nTogether, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. We’re always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results.\n\nWhen you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs.\n\nAt Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You’ll work with people who back each other, respect each other and understand that our differences are a competitive advantage.\n\nIf this sounds like you, we’d love you to be part of Gen.\n\n\n\nAbout the Role:\n\nWe’re looking for an independent, driven security professional who thrives at the intersection of security, DevOps, and delivery. In this role, you will translate legal and security framework requirements into clear, actionable vulnerability management and remediation programs that operate across multiple Security and DevOps teams. You’ll help design, operationalize, and continually improve our vulnerability management lifecycle, from identification and triage through prioritization and remediation to validation and reporting. This includes secure development practices within regulatory frameworks guiding vulnerability handling, coordinated disclosure, SBOM transparency, patch management, and post-deployment monitoring. You will track, report, and escalate progress, risks, and dependencies, partnering closely with a Senior Project Manager and reporting to senior leadership.\n\nIf you enjoy making complex requirements practical, measurable, and delivered—this is for you.\n\n\n\nKey Responsibilities:\n\n - Translate requirements → action: Break down legal, regulatory (including Cyber Resiliency Act), and security framework obligations into prioritized, testable tasks for engineering and platform teams. Define concrete technical control requirements across vulnerability detection, remediation SLAs, secure configuration baselines, SBOM management, and coordinated disclosure processes.\n\n - Own the vulnerability management lifecycle: Drive end-to-end vulnerability management across infrastructure, cloud, applications, containers, and third-party components—including scanning, triage, risk-based prioritization (CVSS + exploitability + business impact), remediation tracking, validation, and closure.\n\n - Integrate security into CI/CD: Partner closely with the Application Security team to support SAST, DAST, SCA, container, IaC, and cloud configuration scanning into CI/CD pipelines. Ensure findings are automatically ticketed, risk-ranked, and tracked to resolution with measurable SLAs.\n\n - Orchestrate implementation: Coordinate work across multiple security domains (e.g., IAM, vuln mgmt, cloud security, appsec) and DevOps/Platform teams to drive consistent adoption.\n\n - Plan & track delivery: Build delivery plans, track milestones, manage dependencies, and maintain a single source of truth (e.g., Jira/Azure Boards).\n\n - Stakeholder management: Align with product owners, architects, and security SMEs; resolve blockers and facilitate decisions.\n\n - Metrics & reporting: Develop actionable dashboards that show vulnerability aging, SLA compliance, backlog trends, recurring vulnerability patterns, report status, risk exposure, and remediation plans to senior leadership in concise dashboards.\n\n - Control mapping & evidence: Help map vulnerability management practices to regulatory frameworks and collect/curate evidence for audits.\n\n - Continuous improvement: Standardize templates, automate playbooks and evidence collection, and reduce manual triage effort to advance processes and program maturity.\n\n - Partner with PM: Work hand-in-hand with a Senior PM to align scope, timelines, compliance deadlines, and cross-team execution.\n\n\n\nAbout you:\n\n - A degree in Information Technology or a related field, ideally with a focus on cybersecurity, is an advantage.\n\n - 3+ years of experience in vulnerability management, security engineering, or security program delivery in a cloud/software environment.\n\n - Demonstrated ability to work independently and drive outcomes across multiple teams.\n\n - Working understanding of regulatory security requirements and demonstrated experience with common frameworks/regulations implementation (e.g., ISO 27001, NIS2, SOC 2, GDPR, PCI DSS).\n\n - Strong translation skills: turn policy and control language into developer-ready user stories, acceptance criteria, remediation tasks, and runbooks.\n\n - Hands-on experience using work tracking tools (Jira, Azure DevOps, etc.) and crafting status reports/dashboards for leadership.\n\n - Strong communication skills: comfortable analyzing vulnerability trends, including ageing, patch latency, and systemic root causes, supported by concise writing ability, clear meeting facilitation, and demonstrated experience with stakeholder alignment.\n\n - Understanding of modern SDLC/DevOps practices (CI/CD, IaC, pipelines, change management).\n\n - Experience in cloud environments (AWS/Azure/GCP), including shared responsibility and guardrail patterns.\n\n - Wry sense of humor is a plus\n\n\n\nWhat’s next:\n\n - Recruiter Phone Screen\n\n - Hiring Manager Interview\n\n - Technical Aptitude Interview\n\n - Cross-Functional Stakeholder Interview\n\n - Final Round Interview\n\n\n\nGen is an equal opportunity employer, and we’re committed to fair, inclusive practices at every stage of the candidate and employee journey. Employment decisions are based on merit, experience and business needs."},{"id":"61ccbd43-a8c5-441b-8bab-15939e853318","title":"Lead Product Manager, Multi-User Platform","department":"Product & Portfolio","team":"Product & Portfolio","employmentType":"FullTime","location":"USA - New York, NY","secondaryLocations":[{"location":"USA - Mountain View, CA","address":{"postalAddress":{"postalCode":"94043","addressRegion":"California","streetAddress":"487 East Middlefield Road","addressCountry":"United States","addressLocality":"Mountain View"}}}],"publishedAt":"2026-08-04T13:42:36.497+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"10011","addressRegion":"New York","streetAddress":"249-245 West 17th Street, 4th Floor","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/gen-digital/61ccbd43-a8c5-441b-8bab-15939e853318","applyUrl":"https://jobs.ashbyhq.com/gen-digital/61ccbd43-a8c5-441b-8bab-15939e853318/application","descriptionHtml":"Gen Digital
About Gen
Gen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries.
Together, we share a collective passion and vision to protect consumers and help them grow, manage, and secure their digital and financial lives. We're always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results.
When you're part of Gen, you'll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs.
At Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You'll work with people who back each other, respect each other and understand that our differences are a competitive advantage.
If this sounds like you, we'd love you to be part of Gen.
About the Role
We're looking for a Lead Product Manager to own the identity and entitlement platform that powers how people and households are modeled across Gen's family of consumer brands. This is a foundational, platform-level role: you'll define how members, roles, and access are structured, and build the architecture that lets multiple product teams build on top of it rather than solve the same problem independently.
You'll work at the intersection of engineering, architecture, and multiple brand product teams — translating complex technical tradeoffs into a system that's simple, secure, and built to last. This role is ideal for someone who thinks in systems, writes requirements engineering can build from without hand-holding, and can drive alignment across teams without formal authority over them.
Key Responsibilities
Platform Ownership & Architecture
Own the requirements for the shared identity and entitlement model — how members, roles, and access are defined and how that structure scales.
Make platform decisions that other teams build on, understanding that early choices are hard to unwind later.
Build and maintain a roadmap that reflects technical feasibility, cross-team demand, and long-term extensibility.
Cross-Functional Execution
Serve as the connective tissue across engineering and multiple product teams, each with their own priorities and context.
Run cross-team alignment conversations, know when to escalate versus resolve, and keep decisions moving without owning every team involved.
Requirements & Specification
Write PRDs that engineering teams can build from without a follow-up meeting for every edge case.
Close open architectural decisions rather than leaving them for someone else to resolve later.
Communication and Stakeholder Alignment
Communicate platform strategy and tradeoffs clearly to audiences ranging from engineers to senior leadership.
Write crisply — specs, strategy memos, and executive updates that people actually read and act on.
About You
Required Experience
5–8+ years of product management experience, including meaningful time owning platform or infrastructure products — identity, entitlements, licensing, access management, or similar. Consumer feature work alone isn't sufficient for this role.
Strong technical fluency — comfortable reading API contracts and data models, and reasoning about platform decisions with long-term consequences.
Demonstrated track record driving cross-functional alignment across teams you don't control.
Exceptional written and verbal communication — able to write clearly for technical and non-technical audiences and present confidently to senior stakeholders.
Strongly Preferred
Experience building a platform capability that was adopted by multiple product teams or business units, not just your own.
Background specifically in identity, access management, or entitlement/licensing systems.
Experience operating in a multi-brand or multi-business-unit company, navigating competing priorities across teams.
About Gen
Gen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries.
Together, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. We’re always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results.
When you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs.
At Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You’ll work with people who back each other, respect each other and understand that our differences are a competitive advantage.
If this sounds like you, we’d love you to be part of Gen.
About the Role
The Kuala Lumpur office is the technology powerhouse of MoneyLion. We pride ourselves on innovative initiatives and thrive in a fast paced and challenging environment. Join our multicultural team of visionaries and industry rebels in disrupting the traditional finance industry!
We are on the lookout for a forward thinking Software Tester who is passionate about Exploratory Testing, Agile, Software Testing and the latest tools and techniques available.
About MoneyLion
MoneyLion is a leader in financial technology powering the next generation of personalized products and content, with a top consumer finance super app, a premier embedded finance platform for enterprise businesses and a world-class media arm. MoneyLion’s mission is to give everyone the power to make their best financial decisions. We pride ourselves on serving the many, not the few; providing confidence through guidance, choice, personalization; and shortening the distance to an informed action.
In our go-to money app for consumers, we deliver curated content on finance and related topics, through a tailored feed that engages people to learn and share. People take control of their finances with our innovative financial products and marketplace - including our full-fledged suite of features to save, borrow, spend, and invest - seamlessly bringing together the best offers and content from MoneyLion and our 1,100+ Enterprise Partner network, together in one experience. MoneyLion’s enterprise technology provides the definitive search engine and marketplace for financial products, enabling any company to add embedded finance to their business, with advanced AI-backed data and tools through our platform and API. Established in 2013, MoneyLion connects millions of people with the financial products and content they need, when and where they need it.
Key Responsibilities
Lead testing efforts across web, mobile, and backend systems, ensuring high-quality releases.
Manage and execute comprehensive test strategies, encompassing both manual and automated testing approaches.
Manage and execute API testing using tools like Postman or Swagger, ensuring backend functionality and seamless integration.
Manage and execute UI testing to validate responsiveness, functionality, and consistency across platforms.
Develop and maintain test automation frameworks using tools like Selenium or Appium.
Drive proactive quality engineering by engaging in requirements, coding, and planning phasesto embed testing and continuous feedback throughout the SDLC.
Integrate testing processes into CI/CD pipelines (e.g., GitHub Actions, Jenkins) for efficient deployment.
Mentor and guide junior QA engineers, promoting quality-focused practices.
Document and manage test plans, risks, and results to track QA progress.
Collaborate with cross-functional teams to align QA efforts with business and technical goals.
Identify and adopt new tools and techniques to improve testing efficiency and coverage.
About You
Experience: 5+ years in quality assurance, with a focus on both manual and automated testing.
Proficient in test automation, API testing, and SQL for backend validation.
Strong problem-solving skills and the ability to identify and resolve complex issues.
Proven track record of mentoring team members and leading QA efforts.
Excellent communication skills for working across teams and presenting test results.
Proficient in QA methodologies and test design techniques.
Nice-to-Have Skills
Familiarity with AI-driven testing tools for efficiency.
Experience with performance testing using tools like LoadRunner or BlazeMeter.
Exposure to cloud-based testing platforms like BrowserStack or AWS Device Farm.
What's Next...
After you submit your application, you can expect the following steps in the recruitment process:
Technical Assessment
TA Call
Live Assessment
Hiring Manager Interview
Gen is an equal opportunity employer, and we’re committed to fair, inclusive practices at every stage of the candidate and employee journey. Employment decisions are based on merit, experience and business needs.
","descriptionPlain":"About Gen \n\nGen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries.\n\nTogether, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. We’re always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results.\n\nWhen you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs.\n\nAt Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You’ll work with people who back each other, respect each other and understand that our differences are a competitive advantage.\n\nIf this sounds like you, we’d love you to be part of Gen.\n\n\nAbout the Role\n\nThe Kuala Lumpur office is the technology powerhouse of MoneyLion. We pride ourselves on innovative initiatives and thrive in a fast paced and challenging environment. Join our multicultural team of visionaries and industry rebels in disrupting the traditional finance industry!\n\nWe are on the lookout for a forward thinking Software Tester who is passionate about Exploratory Testing, Agile, Software Testing and the latest tools and techniques available.\n\n\n\nAbout MoneyLion \n\nMoneyLion is a leader in financial technology powering the next generation of personalized products and content, with a top consumer finance super app, a premier embedded finance platform for enterprise businesses and a world-class media arm. MoneyLion’s mission is to give everyone the power to make their best financial decisions. We pride ourselves on serving the many, not the few; providing confidence through guidance, choice, personalization; and shortening the distance to an informed action.\n\nIn our go-to money app for consumers, we deliver curated content on finance and related topics, through a tailored feed that engages people to learn and share. People take control of their finances with our innovative financial products and marketplace - including our full-fledged suite of features to save, borrow, spend, and invest - seamlessly bringing together the best offers and content from MoneyLion and our 1,100+ Enterprise Partner network, together in one experience. MoneyLion’s enterprise technology provides the definitive search engine and marketplace for financial products, enabling any company to add embedded finance to their business, with advanced AI-backed data and tools through our platform and API. Established in 2013, MoneyLion connects millions of people with the financial products and content they need, when and where they need it.\n\n\n\nKey Responsibilities\n\n - Lead testing efforts across web, mobile, and backend systems, ensuring high-quality releases.\n\n - Manage and execute comprehensive test strategies, encompassing both manual and automated testing approaches.\n\n - Manage and execute API testing using tools like Postman or Swagger, ensuring backend functionality and seamless integration.\n\n - Manage and execute UI testing to validate responsiveness, functionality, and consistency across platforms.\n\n - Develop and maintain test automation frameworks using tools like Selenium or Appium.\n\n - Drive proactive quality engineering by engaging in requirements, coding, and planning phasesto embed testing and continuous feedback throughout the SDLC.\n\n - Integrate testing processes into CI/CD pipelines (e.g., GitHub Actions, Jenkins) for efficient deployment.\n\n - Mentor and guide junior QA engineers, promoting quality-focused practices.\n\n - Document and manage test plans, risks, and results to track QA progress.\n\n - Collaborate with cross-functional teams to align QA efforts with business and technical goals.\n\n - Identify and adopt new tools and techniques to improve testing efficiency and coverage.\n\n\n\nAbout You\n\n - Experience: 5+ years in quality assurance, with a focus on both manual and automated testing.\n\n - Proficient in test automation, API testing, and SQL for backend validation.\n\n - Strong problem-solving skills and the ability to identify and resolve complex issues.\n\n - Proven track record of mentoring team members and leading QA efforts.\n\n - Excellent communication skills for working across teams and presenting test results.\n\n - Proficient in QA methodologies and test design techniques.\n\nNice-to-Have Skills\n\n - Familiarity with AI-driven testing tools for efficiency.\n\n - Experience with performance testing using tools like LoadRunner or BlazeMeter.\n\n - Exposure to cloud-based testing platforms like BrowserStack or AWS Device Farm.\n\n\n\nWhat's Next...\n\nAfter you submit your application, you can expect the following steps in the recruitment process:\n\n 1. Technical Assessment \n\n 2. TA Call\n\n 3. Live Assessment \n\n 4. Hiring Manager Interview\n \n \n\nGen is an equal opportunity employer, and we’re committed to fair, inclusive practices at every stage of the candidate and employee journey. Employment decisions are based on merit, experience and business needs."},{"id":"e9841dee-eba6-43c8-add8-bcf3a0dc2cf4","title":"Principal Online Marketing Specialist Growth","department":"Product & Portfolio","team":"Product & Portfolio","employmentType":"FullTime","location":"CZE - Prague","secondaryLocations":[],"publishedAt":"2026-09-16T13:24:40.277+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"140 00","streetAddress":"Pikrtova 1737/1a","addressCountry":"Czechia","addressLocality":"Prague"}},"jobUrl":"https://jobs.ashbyhq.com/gen-digital/e9841dee-eba6-43c8-add8-bcf3a0dc2cf4","applyUrl":"https://jobs.ashbyhq.com/gen-digital/e9841dee-eba6-43c8-add8-bcf3a0dc2cf4/application","descriptionHtml":"Gen Digital protects hundreds of millions of people around the world. Turning that reach into a growing base of paying members is one of our most important commercial priorities—and this role sits at the center of that effort.
As Principal Online Marketing Specialist, Growth, you will own the strategy for growing Gen’s paid membership base across our portfolio of brands. You will define how we convert, upgrade, retain, and win back members, while ensuring that cross-sell and upsell activity strengthens the overall member experience rather than driving customers away.
Your primary mandate will be to deliver year-over-year growth in paid members. You will use cross-sell and upsell conversion, renewal performance, win-back, and reduced active opt-out as key levers for sustainable growth.
You will work closely with Product, Data Science, MarTech, and Marketing teams to shape and deliver the strategy. While you will not rely on a large team of direct reports, you will lead through influence by setting direction, aligning partners, and maintaining accountability for commercial outcomes.
Own the commercial strategy and lifecycle levers that grow the paid membership base, including:
Upgrades
Cross-sell and upsell
Renewals
Churn intervention
Win-back programmes
The primary success measure is year-over-year net growth in paid members.
Define how commercial communications work alongside relationship-building and value-focused lifecycle messaging throughout the member journey. Ensure that offers and communications drive conversion while protecting trust and reducing active opt-out.
Key measures include:
Cross-sell and upsell conversion
Active opt-out reduction
Renewal and retention performance
Net paid membership growth
Own the paid membership growth plan, including targets, growth levers, priorities, and delivery roadmap.
Design the strategy for sequencing cross-sell and upsell communications alongside value-focused lifecycle communications.
Define the right tone, timing, targeting, and offer logic for different moments in the member journey.
Identify and address the drivers of active opt-out through improved journey design, communication frequency, relevance, and value messaging.
Build and optimise programmes across onboarding, upgrades, cross-sell, renewal, loyalty, churn prevention, and win-back.
Lead structured experimentation across messaging, offers, targeting, and journey sequencing.
Translate test results and customer insights into scalable playbooks and recommendations.
Partner with Product, Data Science, MarTech, and Marketing to deliver the strategy across Gen’s brands and products.
Track performance against paid membership, conversion, retention, and opt-out targets.
Communicate progress, risks, trade-offs, and recommendations clearly to cross-functional and senior stakeholders.
A proven track record of growing a paid subscriber, membership, or recurring-revenue base, with clear examples of the levers and results achieved.
At least five years of experience in subscription, membership, lifecycle, monetisation, or growth roles.
Experience across both commercial growth programmes, such as cross-sell and upsell, and lifecycle or retention communications.
A strong understanding of how to balance commercial messaging with customer trust and long-term engagement.
Hands-on experience with journey logic, campaign briefs, targeting, offer design, reporting, and performance optimisation.
Experience using conversion, retention, churn, engagement, and opt-out data to prioritise and improve programmes.
A track record of running structured experiments and converting learnings into repeatable approaches.
Experience collaborating with Product, Data Science, MarTech, Marketing, Finance, or other cross-functional partners.
Strong communication skills and the ability to explain performance, trade-offs, and recommendations clearly.
Growth-minded: You focus on net paid membership growth and sustainable commercial outcomes, not simply campaign volume.
Customer-aware: You understand that long-term cross-sell and upsell success depends on trust, relevance, and a strong customer experience.
Commercially accountable: You take ownership of the numbers and the plan required to improve them.
Analytical and structured: You use data, experimentation, and customer insight to make decisions and continuously improve programmes.
Collaborative: You achieve results through strong partnerships with Product, Data Science, MarTech, and Marketing teams.
Decisive: You identify the highest-impact opportunities, prioritise effectively, and maintain focus on what matters most.
Success will mean delivering measurable growth in Gen’s paid membership base while improving the overall member experience. You will establish a clear commercial growth strategy, improve cross-sell and upsell performance, reduce active opt-out, and create scalable lifecycle programmes that build both revenue and long-term customer value.
","descriptionPlain":"Gen Digital protects hundreds of millions of people around the world. Turning that reach into a growing base of paying members is one of our most important commercial priorities—and this role sits at the center of that effort.\n\nAs Principal Online Marketing Specialist, Growth, you will own the strategy for growing Gen’s paid membership base across our portfolio of brands. You will define how we convert, upgrade, retain, and win back members, while ensuring that cross-sell and upsell activity strengthens the overall member experience rather than driving customers away.\n\nYour primary mandate will be to deliver year-over-year growth in paid members. You will use cross-sell and upsell conversion, renewal performance, win-back, and reduced active opt-out as key levers for sustainable growth.\n\nYou will work closely with Product, Data Science, MarTech, and Marketing teams to shape and deliver the strategy. While you will not rely on a large team of direct reports, you will lead through influence by setting direction, aligning partners, and maintaining accountability for commercial outcomes.\n\n\n\n\nWHAT YOU WILL OWN\n\n\nPAID MEMBERSHIP GROWTH\n\nOwn the commercial strategy and lifecycle levers that grow the paid membership base, including:\n\n - Upgrades\n\n - Cross-sell and upsell\n\n - Renewals\n\n - Churn intervention\n\n - Win-back programmes\n\nThe primary success measure is year-over-year net growth in paid members.\n\n\nPAID EXPERIENCE STRATEGY\n\nDefine how commercial communications work alongside relationship-building and value-focused lifecycle messaging throughout the member journey. Ensure that offers and communications drive conversion while protecting trust and reducing active opt-out.\n\nKey measures include:\n\n - Cross-sell and upsell conversion\n\n - Active opt-out reduction\n\n - Renewal and retention performance\n\n - Net paid membership growth\n\n\n\n\nWHAT YOU WILL DO\n\n - Own the paid membership growth plan, including targets, growth levers, priorities, and delivery roadmap.\n\n - Design the strategy for sequencing cross-sell and upsell communications alongside value-focused lifecycle communications.\n\n - Define the right tone, timing, targeting, and offer logic for different moments in the member journey.\n\n - Identify and address the drivers of active opt-out through improved journey design, communication frequency, relevance, and value messaging.\n\n - Build and optimise programmes across onboarding, upgrades, cross-sell, renewal, loyalty, churn prevention, and win-back.\n\n - Lead structured experimentation across messaging, offers, targeting, and journey sequencing.\n\n - Translate test results and customer insights into scalable playbooks and recommendations.\n\n - Partner with Product, Data Science, MarTech, and Marketing to deliver the strategy across Gen’s brands and products.\n\n - Track performance against paid membership, conversion, retention, and opt-out targets.\n\n - Communicate progress, risks, trade-offs, and recommendations clearly to cross-functional and senior stakeholders.\n\n\n\n\nWHAT YOU WILL BRING\n\n - A proven track record of growing a paid subscriber, membership, or recurring-revenue base, with clear examples of the levers and results achieved.\n\n - At least five years of experience in subscription, membership, lifecycle, monetisation, or growth roles.\n\n - Experience across both commercial growth programmes, such as cross-sell and upsell, and lifecycle or retention communications.\n\n - A strong understanding of how to balance commercial messaging with customer trust and long-term engagement.\n\n - Hands-on experience with journey logic, campaign briefs, targeting, offer design, reporting, and performance optimisation.\n\n - Experience using conversion, retention, churn, engagement, and opt-out data to prioritise and improve programmes.\n\n - A track record of running structured experiments and converting learnings into repeatable approaches.\n\n - Experience collaborating with Product, Data Science, MarTech, Marketing, Finance, or other cross-functional partners.\n\n - Strong communication skills and the ability to explain performance, trade-offs, and recommendations clearly.\n\n\n\n\nWHO YOU ARE\n\n - Growth-minded: You focus on net paid membership growth and sustainable commercial outcomes, not simply campaign volume.\n\n - Customer-aware: You understand that long-term cross-sell and upsell success depends on trust, relevance, and a strong customer experience.\n\n - Commercially accountable: You take ownership of the numbers and the plan required to improve them.\n\n - Analytical and structured: You use data, experimentation, and customer insight to make decisions and continuously improve programmes.\n\n - Collaborative: You achieve results through strong partnerships with Product, Data Science, MarTech, and Marketing teams.\n\n - Decisive: You identify the highest-impact opportunities, prioritise effectively, and maintain focus on what matters most.\n\n\n\n\nSuccess will mean delivering measurable growth in Gen’s paid membership base while improving the overall member experience. You will establish a clear commercial growth strategy, improve cross-sell and upsell performance, reduce active opt-out, and create scalable lifecycle programmes that build both revenue and long-term customer value."},{"id":"bc21dc59-8f97-4f8d-8bec-3aa9cd1f266f","title":"Strategic Enterprise Account Executive","department":"Partnerships & Alliances","team":"Partnerships & Alliances","employmentType":"FullTime","location":"USA - Remote","secondaryLocations":[],"publishedAt":"2026-08-09T21:44:21.585+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"postalCode":"85281","addressRegion":"Arizona","streetAddress":"60 E. Rio Salado Pkwy, Suite 1000","addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/gen-digital/bc21dc59-8f97-4f8d-8bec-3aa9cd1f266f","applyUrl":"https://jobs.ashbyhq.com/gen-digital/bc21dc59-8f97-4f8d-8bec-3aa9cd1f266f/application","descriptionHtml":"About Gen:
Gen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries.
Together, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. We’re always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results.
When you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs.
At Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You’ll work with people who back each other, respect each other and understand that our differences are a competitive advantage.
If this sounds like you, we’d love you to be part of Gen.
About the Role:
As a Principal Business Development Executive - Strategic Partnerships, you will help drive the growth of GenDigital by skillfully prospecting for new strategic business opportunities across the company’s product and service portfolio. We are looking for a proactive, consultant-minded team player who is ready to execute to achieve strategic growth.
This position focuses on introducing and developing lasting strategic partnerships. You will be responsible for directly engaging with prospective strategic partners from identifying and qualifying companies for partnership, connecting with decision-makers, introducing the appropriate technology portfolio and presenting a compelling value proposition, candidly exploring commercials and crafting sensible GTM business models, negotiating business terms, monitoring reporting and invoicing, and managing partner satisfaction as well as account growth. Necessarily, you will collaborate with key stakeholders in Product Management, Finance, Legal, and Marketing – both inside GenDigital and within the prospective partner companies.
Key Responsibilities:
•\tMaintaining assigned key accounts and providing ongoing client support.
•\tDeveloping and implementing client relationship management strategies.
•\tCommunicating with key clients to monitor client expectations and satisfaction.
•\tIdentifying new business leads and contacting prospective key clients to promote products and services.
•\tEstablishing efficient communication channels and liaising between key clients and internal departments.
•\tRecommending and implementing improvements to the management of key client relationships.
•\tHandling client queries and finding innovative solutions for complex problems.
•\tMonitoring sales performance metrics and facilitating timely interventions.
•\tPerforming recordkeeping, as well as preparing sales forecasts and reports.
About you:
• Bachelor's degree in business management, marketing, or a related field.
• A minimum of 5 years enterprise sales experience with history of driving +$XXM annually
• Proficiency in CRM software, such as Salesforce
What’s Next:
Your CV will be reviewed together by the recruiter and hiring manager to assess the scope of your role, the impact you’ve delivered, and how your experience aligns with the position. If shortlisted, the recruiter will invite you to an initial Zoom conversation to discuss your background, what’s compelling you to Gen, and walk you through the interview process.
Important Application Note – When you apply, please include your current city and country and let us know your work status (e.g. visa status, right to work in the relevant country, etc.).
Gen is an equal opportunity employer, and we’re committed to fair, inclusive practices at every stage of the candidate and employee journey. Employment decisions are based on merit, experience and business needs.
Interview Process:
•\tTA Call
•\tHiring Manager Interview
•\tPanel Interview
•\tSales Presentation Interview
About Gen:
Gen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries.
Together, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. We’re always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results.
When you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs.
At Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You’ll work with people who back each other, respect each other and understand that our differences are a competitive advantage.
If this sounds like you, we’d love you to be part of Gen.
About the Role:
Gen is hiring a Director of Product Management to own a fintech payments platform that processes transactions across multiple payment rails, enabling and enhancing the financial products that we offer.
This is a senior product leadership role built for someone who thrives at the frontier of what's possible. Your primary work is leading complex 0→1 initiatives end-to-end: owning the roadmap, driving execution, partnering with Engineering and Design, and shipping. You are not an advisor or a strategist sitting outside the work — you are a product manager who carries full accountability for outcomes. The initiatives you'll own are technically deep, cross-functional, and high-consequence, requiring you to move comfortably from partner negotiation to product spec to launch readiness.
Beyond your own portfolio, you'll also be expected to raise the bar on how the product organization works. That means finding better ways to run product — sharper meetings, faster signal on what's shipping and how it's performing, smarter use of AI throughout the product development lifecycle — doing it yourself first, and then helping spread those practices across the team.
You will partner closely with Engineering, Design, Analytics, Finance, and external partners — and you will be a key thought partner on where product is going and how we get there.
MoneyLion, now part of Gen, is a leading financial marketplace and consumer finance platform. We power millions of consumer financial decisions across mobile, web, and enterprise surfaces. The product organization is at the center of our next phase of growth — building new financial infrastructure, exploring new geographies, and reimagining what a consumer fintech platform can do.
Key Responsibilities:
Own the payments platform — from problem definition and roadmap through execution, launch, and iteration. You carry the product, not just the strategy.
Drive 0→1 product development on complex, cross-functional initiatives: develop the product thesis, write the specs, align the teams, make the tradeoffs, and ship.
Operate fluently in fintech's technical complexity: payments infrastructure, financial rails, compliance considerations, and the operational nuance of building in regulated environments.
Interface directly with external partners — financial institutions, fintech infrastructure providers, distribution partners — from first conversation through product integration and launch.
Define product vision for your initiatives, grounding ambitious thinking in technical feasibility, user needs, and business impact.
Define success metrics across your portfolio, instrument them, and drive accountability through data and experimentation.
What we're looking for:
A strong product management track record — you have shipped complex products in technically demanding environments, ideally in financial products, payments, or adjacent infrastructure-heavy domains.
Someone who is energized by owning a problem fully: the roadmap, the execution, the partner relationships, and the results.
Deep comfort with technical complexity — you don't need to write the code, but you need to understand the architecture, ask the right questions, and earn the respect of strong engineers.
Experience working with external partners and translating commercial relationships into concrete product requirements and execution plans.
Strong AI product sensibility — you understand how to build AI-powered systems, not just use them, and you're actively thinking about where AI reshapes fintech's value stack.
Exceptional written and verbal communication; you can make a complicated idea land simply, and a simple idea feel consequential.
Low ego, high ownership. This role requires someone who gets things done without needing the credit — and who can lead without direct authority as often as with it.
About you:
Education: Bachelor’s degree in Business, Engineering, Economics, Computer Science, or a related field; MBA or advanced technical degree a plus.
Experience: 8+ years of product management experience, including 2+ years leading senior-level initiatives or managing PMs at high-growth payments, fintech, marketplace, or large-scale consumer technology companies.
Skills:
Proven track record driving meaningful P&L impact (tens of millions in annual revenue or more).
Strong technical fluency (APIs, backend systems, event pipelines, experimentation frameworks, data architecture).
Experience defining and executing an AI strategy for consumer product surfaces (personalization, recommendation, LLM-powered experiences, AI-assisted operations).
Comfortable partnering with Engineering Directors, Data Science leadership, and Design leadership on multi-quarter platform decisions.
Strong analytical abilities; SQL proficiency preferred.
Demonstrated ability to scale PM teams — hiring, mentoring, and setting standards for PM craft.
Exceptional communication, influencing, and executive-level stakeholder management skills.
Personal Attributes:
Senior leader who operates with high autonomy and a strong bias for action; comfortable being the most experienced PM in the room and owning outcomes end-to-end.
Player-coach orientation — willing to be hands-on now, with the discipline to build and lead a team as scope grows.
Strategic and pragmatic — able to move between long-term Marketplace architecture and week-by-week execution detail.
Scrappy and relentlessly customer-driven, with a track record of driving clarity through ambiguity.
Sees AI as a core teammate — leverages it to move faster and multiply team leverage.
Location: New York, NY (Onsite 4 days per week)
The annual base salary for this position is expected to be between $220,000 and $250,000. Base salary is one component of Gen’s total compensation package, which includes annual discretionary bonus eligibility, equity, 401(k) match, health insurance options, disability coverage, life insurance, and unlimited paid time off for salaried roles. Actual salaries will vary based on a candidate’s qualifications, experience, skills, and competencies related to the role.
What’s Next….
After you submit your application, you can expect the following steps in the recruitment process:
· Recruiter / TA Call
· Hiring Manager Interview (Virtual)
· Cross-Functional Panel (Product, Engineering, Analytics, Design)
· Member of the Team (Virtual)
· Executive / Leadership Interview
· Offer
","descriptionPlain":"About Gen:\n\nGen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries.\n\nTogether, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. We’re always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results.\n\nWhen you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs.\n\nAt Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You’ll work with people who back each other, respect each other and understand that our differences are a competitive advantage.\n\nIf this sounds like you, we’d love you to be part of Gen.\n\n\n\nAbout the Role:\n\nGen is hiring a Director of Product Management to own a fintech payments platform that processes transactions across multiple payment rails, enabling and enhancing the financial products that we offer.\n\n\n\nThis is a senior product leadership role built for someone who thrives at the frontier of what's possible. Your primary work is leading complex 0→1 initiatives end-to-end: owning the roadmap, driving execution, partnering with Engineering and Design, and shipping. You are not an advisor or a strategist sitting outside the work — you are a product manager who carries full accountability for outcomes. The initiatives you'll own are technically deep, cross-functional, and high-consequence, requiring you to move comfortably from partner negotiation to product spec to launch readiness.\n\n\n\nBeyond your own portfolio, you'll also be expected to raise the bar on how the product organization works. That means finding better ways to run product — sharper meetings, faster signal on what's shipping and how it's performing, smarter use of AI throughout the product development lifecycle — doing it yourself first, and then helping spread those practices across the team.\n\n\n\nYou will partner closely with Engineering, Design, Analytics, Finance, and external partners — and you will be a key thought partner on where product is going and how we get there.\n\n\n\nMoneyLion, now part of Gen, is a leading financial marketplace and consumer finance platform. We power millions of consumer financial decisions across mobile, web, and enterprise surfaces. The product organization is at the center of our next phase of growth — building new financial infrastructure, exploring new geographies, and reimagining what a consumer fintech platform can do.\n\n\n\nKey Responsibilities:\n\nOwn the payments platform — from problem definition and roadmap through execution, launch, and iteration. You carry the product, not just the strategy.\n\n\n\nDrive 0→1 product development on complex, cross-functional initiatives: develop the product thesis, write the specs, align the teams, make the tradeoffs, and ship.\n\n\n\nOperate fluently in fintech's technical complexity: payments infrastructure, financial rails, compliance considerations, and the operational nuance of building in regulated environments.\n\n\n\nInterface directly with external partners — financial institutions, fintech infrastructure providers, distribution partners — from first conversation through product integration and launch.\n\n\n\nDefine product vision for your initiatives, grounding ambitious thinking in technical feasibility, user needs, and business impact.\n\n\n\nDefine success metrics across your portfolio, instrument them, and drive accountability through data and experimentation.\n\n\n\nWhat we're looking for:\n\nA strong product management track record — you have shipped complex products in technically demanding environments, ideally in financial products, payments, or adjacent infrastructure-heavy domains.\n\n\n\nSomeone who is energized by owning a problem fully: the roadmap, the execution, the partner relationships, and the results.\n\n\n\nDeep comfort with technical complexity — you don't need to write the code, but you need to understand the architecture, ask the right questions, and earn the respect of strong engineers.\n\n\n\nExperience working with external partners and translating commercial relationships into concrete product requirements and execution plans.\n\n\n\nStrong AI product sensibility — you understand how to build AI-powered systems, not just use them, and you're actively thinking about where AI reshapes fintech's value stack.\n\n\n\nExceptional written and verbal communication; you can make a complicated idea land simply, and a simple idea feel consequential.\n\n\n\nLow ego, high ownership. This role requires someone who gets things done without needing the credit — and who can lead without direct authority as often as with it.\n\n\n\nAbout you:\n\nEducation: Bachelor’s degree in Business, Engineering, Economics, Computer Science, or a related field; MBA or advanced technical degree a plus.\n\n\n\nExperience: 8+ years of product management experience, including 2+ years leading senior-level initiatives or managing PMs at high-growth payments, fintech, marketplace, or large-scale consumer technology companies.\n\n\n\nSkills:\n\nProven track record driving meaningful P&L impact (tens of millions in annual revenue or more).\n\n\n\nStrong technical fluency (APIs, backend systems, event pipelines, experimentation frameworks, data architecture).\n\n\n\nExperience defining and executing an AI strategy for consumer product surfaces (personalization, recommendation, LLM-powered experiences, AI-assisted operations).\n\n\n\nComfortable partnering with Engineering Directors, Data Science leadership, and Design leadership on multi-quarter platform decisions.\n\n\n\nStrong analytical abilities; SQL proficiency preferred.\n\n\n\nDemonstrated ability to scale PM teams — hiring, mentoring, and setting standards for PM craft.\n\n\n\nExceptional communication, influencing, and executive-level stakeholder management skills.\n\n\n\nPersonal Attributes:\n\nSenior leader who operates with high autonomy and a strong bias for action; comfortable being the most experienced PM in the room and owning outcomes end-to-end.\n\n\n\nPlayer-coach orientation — willing to be hands-on now, with the discipline to build and lead a team as scope grows.\n\n\n\nStrategic and pragmatic — able to move between long-term Marketplace architecture and week-by-week execution detail.\n\n\n\nScrappy and relentlessly customer-driven, with a track record of driving clarity through ambiguity.\n\n\n\nSees AI as a core teammate — leverages it to move faster and multiply team leverage.\n\n\n\nLocation: New York, NY (Onsite 4 days per week)\n\nThe annual base salary for this position is expected to be between $220,000 and $250,000. Base salary is one component of Gen’s total compensation package, which includes annual discretionary bonus eligibility, equity, 401(k) match, health insurance options, disability coverage, life insurance, and unlimited paid time off for salaried roles. Actual salaries will vary based on a candidate’s qualifications, experience, skills, and competencies related to the role.\n\nWhat’s Next….\n\nAfter you submit your application, you can expect the following steps in the recruitment process:\n\n· Recruiter / TA Call\n\n· Hiring Manager Interview (Virtual)\n\n· Cross-Functional Panel (Product, Engineering, Analytics, Design)\n\n· Member of the Team (Virtual)\n\n· Executive / Leadership Interview\n\n· Offer"},{"id":"d35c18ba-5cb3-413c-a9d5-0ae200b3ca09","title":"Sr.Princ SQA Engineer","department":"Technology","team":"Technology","employmentType":"FullTime","location":"IND - Chennai","secondaryLocations":[],"publishedAt":"2026-08-11T03:44:54.179+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"postalCode":"600089","addressRegion":"Tamil Nādu","streetAddress":"1/24, Shivaji Gardens","addressCountry":"India","addressLocality":"Chennai"}},"jobUrl":"https://jobs.ashbyhq.com/gen-digital/d35c18ba-5cb3-413c-a9d5-0ae200b3ca09","applyUrl":"https://jobs.ashbyhq.com/gen-digital/d35c18ba-5cb3-413c-a9d5-0ae200b3ca09/application","descriptionHtml":"About Gen
Gen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries.
Together, we share a collective passion and vision to protect cosumers and help them grow, manage and secure their digital and financial lives. We’re always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results.
When you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs.
At Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You’ll work with people who back each other, respect each other and understand that our differences are a competitive advantage.If this sounds like you, we’d love you to be part of Gen.
About the Role
You'll join our Mobile Development team, building secure and highly scalable mobile apps that protect the digital lives of consumers and
small businesses. As a senior quality leader, you'll own both manual testing and automation across our mobile portfolio, and you'll drive
our releases — ensuring our deliverables ship on time and at a high quality bar. You'll work AI-first, using modern AI tools to accelerate
nearly every aspect of your day-to-day
Key Responsibilities
· Proven, hands-on SQA experience — manual testing fundamentals, test case design, test planning, defect identification and reporting
· Expertise in deriving test cases from requirements, with proactive communication to identify and resolve requirement gaps
· Strong testing methodology: functional, regression, integration, exploratory, and edge-case analysis
· Hands-on experience with mobile test automation frameworks such as Appium, Espresso, and XCUITest
· Test management and defect tracking discipline (Jira, BrowserStack)
· A relentless drive toward quality — constantly grooming the defect backlog and driving it to closure, with the goal of moving toward a zero-defect backlog
· Experience testing Android and iOS apps — native and React Native (or strong willingness and aptitude to learn the platforms on the job)
· Understanding of mobile-specific testing concerns: different form factors (varying phone sizes, tablets) and multiple mobile OS versions, plus app lifecycle, offline/sync, and performance
· An AI-native mindset — you see AI as a force multiplier for QA, not a replacement, and are ready to drive your day-to-day almost entirely through AI tools (Claude, Cursor, and similar) to accelerate test design, automation, debugging, documentation, and release coordination
· Strong written and verbal communication, with proactive, consistent follow-ups that drive items to closure without being chased
· An ownership mentality across the testing and release lifecycle, with a continuous-learning attitude toward AI tooling and mobile testing innovations
· You thrive in cross-functional collaboration and build strong relationships with product, engineering, design, and DevOps teams
About You
· Prior coding experience in Java, Kotlin, Python, JavaScript/TypeScript, or Swift; candidates without it should bring strong aptitude and willingness to learn automation and scripting on the job
· Experience driving projects, coordinating across teams, and managing release timelines
· Exposure to app store release processes (App Store Connect, Google Play Console)
· Awareness of mobile security testing concepts
· A strategic quality mindset — shaping team culture, establishing meaningful quality metrics, and driving continuous improvement
· Bachelor's/Master's in CS or related field, or equivalent practical experience
· ~10+ years in SQA, with senior/principal-level scope and impact; track record of high-quality, consumer-facing software delivery
What's Next
After you submit your application, you can expect the following steps in the recruitment process:
TA Call
Technical Interview
Final Interview - Hiring Manager (Virtual or face-to-face)
About Gen
Gen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more.
Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries.
Together, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives.
We're always looking for smart, fearless and high-impact talent who see AI as a teammate — leveraging it to move faster and deliver meaningful results.
When you're part of Gen, you'll have the flexibility, tools and support to do your best work and grow your career — from flexible working options and time off to competitive pay, benefits and well-being programs.
At Gen, we are scrappy and relentlessly customer driven.
We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team.
You'll work with people who back each other, respect each other and understand that our differences are a competitive advantage.
If this sounds like you, we'd love you to be part of Gen.
How We Work
Our hybrid work model (3 days in the California or NY office) gives us the face-to-face time to have creative conversations, meaningful meetings, make quick decisions, and build relationships.
At the same time, it offers flexibility you need to focus and do your best work.
About the Role
Job Title: Senior Director, Social Media and Influencer Growth Marketing
Reports to: Chief Marketing Officer
Location: Mountain View California or New York Office Hybrid (3 days office)
We believe social is one of the clearest paths to winning as a business, and this role requires the strategic range to prove that out: building the fully integrated social ecosystem that turns social into one of the biggest levers Gen has right now. The same shift “mobile-first” forced a decade ago is the model. Mobile-first never meant “have an app,” it meant every product decision ran through a mobile lens first. Social-first means the same discipline applied to marketing: social stops being a channel we staff and becomes a lens the entire business thinks through, from how a launch is planned to what campaigns get built. Social-first thinking is where Gen builds brand authority, drives customer acquisition, and compounds growth.
This is the strategic architect who owns that transformation end to end: the strategy, the team, and the operating model. You report directly to the CMO, sit at the center of Global Marketing's leadership network, and are accountable for social and influencer growth performance across several of Gen’s consumer brands including Norton, LifeLock, and Avast. Success is measured in business terms: social's contribution to brand relevance, social performance, and growth.
About the Team
You'll join the Marketing Leadership Team, working alongside peers who lead brand and growth, media and performance marketing, GenStudio (our in-house creative studio), communications and corporate marketing, partner marketing, and AI transformation. Together, we drive integrated marketing acquisition and brand building across Gen's portfolio.
You'll own social and influencer/creator strategy end to end. You'll lead, develop, and scale our social team and the function as it grows. This is your chance to build out the social and influencer capability from the ground up, creating the operating model that makes social a critical part of Gen's direct to consumer growth engine.
Key Responsibilities
Own the social-first transformation agenda: build the strategy, business case, and operating model that shift Gen's consumer brands from treating social as a channel to treating it as the lens the business plans through and build the right scorecards and report on that progress in terms leadership tracks (e.g., relevance, growth, launch performance).
Lead and build our social media strategy for key consumer brands including Norton, Avast, and LifeLock that establish each brand's authority in the conversations that matter and turn that authority into product demand and intent.
Author the social strategies that connect our brands and products to large, engaged communities.
Build the full ecosystem, not a channel plan, for every moment where social can move the business: organic, paid, influencer, content, and community working as one system in service of a business outcome, from awareness through conversion.
Partner cross-functionally with the Brand & Growth, Media and Performance Marketing, GenStudio, and the organic growth teams to make social a growth accelerator embedded in what the business is building next.
Set the goals, measurement frameworks, and reporting standards that tie social and influencer investment to business outcomes and use them to defend or reallocate investment with the same rigor as any other growth channel.
Evolve, lead, and develop the social and influencer team, hiring and coaching talent, setting standards, and scaling the function's capability as the mandate grows.
Own the influencer and creator program as a strategic asset: partnership strategy, content series, and creator relationships built to compound over time, not one-off activations.
Own the social and influencer tool and AI stack as a scaling lever, including how AI tools shape content architecture and strategy: not just which platforms the team uses to manage social, but how AI and tooling multiply the team's output and let a lean team operate at portfolio scale. Partner with the AI leader and GenStudio to identify and deploy the right tools.
Work hand in hand with GenStudio to co-author pitches so every idea carries a real social strategy from the start instead of one added after the creative is built.
Read culture ahead of the market: generate the ideas and opportunities that establish each brand's cultural point of view, rather than reacting once a trend has already peaked.
Hold a clear, current point of view on every major social platform: why a given brand should show up there, what community it is building, and what role that platform plays in the broader business strategy.
Coordinate with the PR team so activations, launches, and narratives are synchronized across earned and social rather than run in parallel.
Maintain a working understanding of the product roadmap so social strategy is built ahead of launches, anticipating and amplifying what's coming rather than reporting on what already shipped.
About You
Education
Bachelor's degree in marketing, communications, business, or related field (preferred)
Experience
15+ years in social media, influencer marketing, or culture-driven brand strategy for global brands, including experience as a people leader who has built and scaled a team.
A track record of leading transformation, not just operations: you can point to a time you changed how an organization thought about a function, not only how well you ran it.
Experience building full social ecosystems around major brand or product launches, with a clear line from strategy to business result.
Experience building the influencer and creator side of a brand: sourcing, partnership structures, and content programs designed to compound.
Experience partnering with creative teams to shape pitches and campaigns from a social-first lens from day one.
Skills
Skilled at defending social and influencer investment in business terms: growth, relevance, and return, not engagement metrics alone.
Deep, current fluency across social platforms, with a clear point of view on brand fit, community building, and cultural relevance for each.
A strong, practical point of view on how AI and modern tooling scale social and influencer work, and experience operationalizing that with a team.
Comfort operating cross-functionally at a senior level: brand and growth leadership, PR, product, and technology and AI teams.
Personal Attributes
A genuine, demonstrated fascination with culture, someone already tracking where it's headed rather than catching up to where it's been.
Executive presence and the ability to translate social strategy into the language of business impact for senior leadership.
Compensation (US and California only)
The annual base salary for this position is expected to be in the range of 230,000 - 290,000 USD. Base salary is one component of Gen's total compensation package, which includes annual bonus. Actual salaries will vary based on a candidate's qualifications, experience, skills, and competencies related to the role.
Gen benefits
401(k) retirement plan with company match – Gen matches 50% of the first 7% of eligible pay you contribute, capped at $6,000 per year in company match.
Health Savings Account (HSA) funding – if you enroll in an HSA-eligible medical plan, Gen contributes $500–$1,500 per year depending on your coverage tier.
Wellness / fitness reimbursement – up to $375 per year reimbursed for eligible fitness and wellness expenses (gym membership, classes, etc.).
Sustainable home improvement allowance – up to $500 per year for approved sustainable home upgrades (e.g., insulation, energy-efficient appliances).
Tuition / education reimbursement – up to $5,250 per calendar year for approved, job-related education.
What's Next
Your CV will be reviewed together by the recruiter and hiring manager to assess the scope of your role, the impact you've delivered, and how your experience aligns with the position. If shortlisted, the recruiter will invite you to an initial Zoom conversation to discuss your background, what's compelling you to Gen, and walk you through the interview process.
Equal Opportunity
Gen is an equal opportunity employer, and we're committed to fair, inclusive practices at every stage of the candidate and employee journey. Employment decisions are based on merit, experience and business needs.
","descriptionPlain":"About Gen\n\nGen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more.\n\nOur combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries.\n\nTogether, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives.\n\nWe're always looking for smart, fearless and high-impact talent who see AI as a teammate — leveraging it to move faster and deliver meaningful results.\n\nWhen you're part of Gen, you'll have the flexibility, tools and support to do your best work and grow your career — from flexible working options and time off to competitive pay, benefits and well-being programs.\n\nAt Gen, we are scrappy and relentlessly customer driven.\n\nWe create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team.\n\nYou'll work with people who back each other, respect each other and understand that our differences are a competitive advantage.\n\nIf this sounds like you, we'd love you to be part of Gen.\n\nHow We Work\n\nOur hybrid work model (3 days in the California or NY office) gives us the face-to-face time to have creative conversations, meaningful meetings, make quick decisions, and build relationships.\n\nAt the same time, it offers flexibility you need to focus and do your best work.\n\nAbout the Role\n\nJob Title: Senior Director, Social Media and Influencer Growth Marketing\n\nReports to: Chief Marketing Officer \nLocation: Mountain View California or New York Office Hybrid (3 days office)\n\nWe believe social is one of the clearest paths to winning as a business, and this role requires the strategic range to prove that out: building the fully integrated social ecosystem that turns social into one of the biggest levers Gen has right now. The same shift “mobile-first” forced a decade ago is the model. Mobile-first never meant “have an app,” it meant every product decision ran through a mobile lens first. Social-first means the same discipline applied to marketing: social stops being a channel we staff and becomes a lens the entire business thinks through, from how a launch is planned to what campaigns get built. Social-first thinking is where Gen builds brand authority, drives customer acquisition, and compounds growth.\n\nThis is the strategic architect who owns that transformation end to end: the strategy, the team, and the operating model. You report directly to the CMO, sit at the center of Global Marketing's leadership network, and are accountable for social and influencer growth performance across several of Gen’s consumer brands including Norton, LifeLock, and Avast. Success is measured in business terms: social's contribution to brand relevance, social performance, and growth.\n\nAbout the Team\n\nYou'll join the Marketing Leadership Team, working alongside peers who lead brand and growth, media and performance marketing, GenStudio (our in-house creative studio), communications and corporate marketing, partner marketing, and AI transformation. Together, we drive integrated marketing acquisition and brand building across Gen's portfolio.\n\nYou'll own social and influencer/creator strategy end to end. You'll lead, develop, and scale our social team and the function as it grows. This is your chance to build out the social and influencer capability from the ground up, creating the operating model that makes social a critical part of Gen's direct to consumer growth engine.\n\nKey Responsibilities\n\n - Own the social-first transformation agenda: build the strategy, business case, and operating model that shift Gen's consumer brands from treating social as a channel to treating it as the lens the business plans through and build the right scorecards and report on that progress in terms leadership tracks (e.g., relevance, growth, launch performance).\n\n - Lead and build our social media strategy for key consumer brands including Norton, Avast, and LifeLock that establish each brand's authority in the conversations that matter and turn that authority into product demand and intent.\n\n - Author the social strategies that connect our brands and products to large, engaged communities.\n\n - Build the full ecosystem, not a channel plan, for every moment where social can move the business: organic, paid, influencer, content, and community working as one system in service of a business outcome, from awareness through conversion.\n\n - Partner cross-functionally with the Brand & Growth, Media and Performance Marketing, GenStudio, and the organic growth teams to make social a growth accelerator embedded in what the business is building next.\n\n - Set the goals, measurement frameworks, and reporting standards that tie social and influencer investment to business outcomes and use them to defend or reallocate investment with the same rigor as any other growth channel.\n\n - Evolve, lead, and develop the social and influencer team, hiring and coaching talent, setting standards, and scaling the function's capability as the mandate grows.\n\n - Own the influencer and creator program as a strategic asset: partnership strategy, content series, and creator relationships built to compound over time, not one-off activations.\n\n - Own the social and influencer tool and AI stack as a scaling lever, including how AI tools shape content architecture and strategy: not just which platforms the team uses to manage social, but how AI and tooling multiply the team's output and let a lean team operate at portfolio scale. Partner with the AI leader and GenStudio to identify and deploy the right tools.\n\n - Work hand in hand with GenStudio to co-author pitches so every idea carries a real social strategy from the start instead of one added after the creative is built.\n\n - Read culture ahead of the market: generate the ideas and opportunities that establish each brand's cultural point of view, rather than reacting once a trend has already peaked.\n\n - Hold a clear, current point of view on every major social platform: why a given brand should show up there, what community it is building, and what role that platform plays in the broader business strategy.\n\n - Coordinate with the PR team so activations, launches, and narratives are synchronized across earned and social rather than run in parallel.\n\n - Maintain a working understanding of the product roadmap so social strategy is built ahead of launches, anticipating and amplifying what's coming rather than reporting on what already shipped.\n\n\nAbout You\n\nEducation\n\nBachelor's degree in marketing, communications, business, or related field (preferred)\n\nExperience\n\n - 15+ years in social media, influencer marketing, or culture-driven brand strategy for global brands, including experience as a people leader who has built and scaled a team.\n\n - A track record of leading transformation, not just operations: you can point to a time you changed how an organization thought about a function, not only how well you ran it.\n\n - Experience building full social ecosystems around major brand or product launches, with a clear line from strategy to business result.\n\n - Experience building the influencer and creator side of a brand: sourcing, partnership structures, and content programs designed to compound.\n\n - Experience partnering with creative teams to shape pitches and campaigns from a social-first lens from day one.\n\nSkills\n\n - Skilled at defending social and influencer investment in business terms: growth, relevance, and return, not engagement metrics alone.\n\n - Deep, current fluency across social platforms, with a clear point of view on brand fit, community building, and cultural relevance for each.\n\n - A strong, practical point of view on how AI and modern tooling scale social and influencer work, and experience operationalizing that with a team.\n\n - Comfort operating cross-functionally at a senior level: brand and growth leadership, PR, product, and technology and AI teams.\n\nPersonal Attributes\n\n - A genuine, demonstrated fascination with culture, someone already tracking where it's headed rather than catching up to where it's been.\n\n - Executive presence and the ability to translate social strategy into the language of business impact for senior leadership.\n\nCompensation (US and California only)\n\nThe annual base salary for this position is expected to be in the range of 230,000 - 290,000 USD. Base salary is one component of Gen's total compensation package, which includes annual bonus. Actual salaries will vary based on a candidate's qualifications, experience, skills, and competencies related to the role.\n\nGen benefits\n\n 1. 401(k) retirement plan with company match – Gen matches 50% of the first 7% of eligible pay you contribute, capped at $6,000 per year in company match.\n\n 1. Health Savings Account (HSA) funding – if you enroll in an HSA-eligible medical plan, Gen contributes $500–$1,500 per year depending on your coverage tier.\n\n 2. Wellness / fitness reimbursement – up to $375 per year reimbursed for eligible fitness and wellness expenses (gym membership, classes, etc.).\n\n 3. Sustainable home improvement allowance – up to $500 per year for approved sustainable home upgrades (e.g., insulation, energy-efficient appliances).\n\n 4. Tuition / education reimbursement – up to $5,250 per calendar year for approved, job-related education.\n\nWhat's Next\n\nYour CV will be reviewed together by the recruiter and hiring manager to assess the scope of your role, the impact you've delivered, and how your experience aligns with the position. If shortlisted, the recruiter will invite you to an initial Zoom conversation to discuss your background, what's compelling you to Gen, and walk you through the interview process.\n\nEqual Opportunity\n\nGen is an equal opportunity employer, and we're committed to fair, inclusive practices at every stage of the candidate and employee journey. Employment decisions are based on merit, experience and business needs.\n\n\n\n\n\n"},{"id":"beea6381-ee92-4a89-a8b1-375d7217584d","title":"AI / Machine Learning Engineer II","department":"AI Foundry","team":"AI Foundry","employmentType":"FullTime","location":"USA - Mountain View, CA","secondaryLocations":[],"publishedAt":"2026-08-13T14:43:51.251+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"postalCode":"94043","addressRegion":"California","streetAddress":"487 East Middlefield Road","addressCountry":"United States","addressLocality":"Mountain View"}},"jobUrl":"https://jobs.ashbyhq.com/gen-digital/beea6381-ee92-4a89-a8b1-375d7217584d","applyUrl":"https://jobs.ashbyhq.com/gen-digital/beea6381-ee92-4a89-a8b1-375d7217584d/application","descriptionHtml":"About Gen:
Gen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast,
LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital
generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions
to nearly 500 million users in more than 150 countries.
Together, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and
financial lives. We’re always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move
faster and deliver meaningful results.
When you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career – from flexible
working options and time off to competitive pay, benefits and well-being programs.
At Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous
learning, and we seek out people with different experiences, identities and ideas to join our team. You’ll work with people who back
each other, respect each other and understand that our differences are a competitive advantage.
If this sounds like you, we’d love you to be part of Gen.
About The Role:
Our team is a core part of Gen’s AI transformation. We build machine learning systems that directly improve customer growth,
retention, personalization, pricing, recommendations, billing success, and long-term customer value across a large global consumer
portfolio.
This role focuses on applied machine learning, experimentation, and business-impact modeling. You will build practical models that
personalize customer decisions across in-app messages, email, portals, billing flows, and lifecycle journeys.
We are looking for a hands-on AI / Machine Learning Engineer who can frame business problems, build models, design experiments,
measure impact rigorously, and partner with engineering and product teams to bring models into production. Experience with
recommender systems, uplift modeling, contextual bandits, pricing, or lifecycle personalization is a strong plus.
Key Responsibilities:
• End-to-end ML ownership: Independently lead applied machine learning initiatives from data preparation and model development
through experimentation, production deployment, monitoring, and continuous optimization.
• Productionization and MLOps: Deploy and operate scalable ML solutions with robust workflows for batch or real-time inference,
evaluation, monitoring, observability, versioning, retraining, rollback, and continuous model iteration.
• Experimentation and impact measurement: Design and analyze A/B tests, holdouts, and validation frameworks to measure
incremental customer and business outcomes.
• Advanced model development: Design and build propensity, response, uplift, recommendation and ranking, contextual bandit,
segmentation, optimization, and customer-value models.
• Cross-functional delivery: Partner with ML infrastructure, data engineering, backend engineering, product, analytics, and business
teams to integrate models into reliable production systems.
• AI-first engineering workflows: Build agentic tools, automation, and reusable modules that streamline model development and MLOps
workflows, improve productivity, and increase the speed, quality, and consistency of ML delivery.
About You:
Education:
Degree requirements are flexible. A technical degree in Computer Science, Data Science, Statistics, Mathematics, Operations
Research, Economics, Engineering, or a related field is helpful, but equivalent practical experience is equally valued.
A Master’s or PhD in a quantitative field is a plus, but not required.
Experience:
• Applied ML experience: Five or more years of professional experience in applied machine learning, data science, ML engineering,
applied statistics, or a related field, or equivalent demonstrated impact.
• Large-scale data: Experience building and evaluating models using large-scale behavioral, transactional, product, marketing, or
customer data.
• Experimentation: Experience designing experiments, defining success metrics, measuring incrementality, interpreting results, and
translating findings into practical product or business decisions.
Gen | AI / Machine Learning Engineer II
• Production collaboration and ML operations: Experience partnering with engineering, product, analytics, and business teams to deploy
and operate production ML systems, including inference pipelines, monitoring, observability, retraining, and cloud-based MLOps
workflows.
• Relevant specialization: Experience with personalization, recommendation, ranking, uplift modeling, causal inference, contextual
bandits, pricing, optimization, or lifecycle decisioning is a strong plus.
Skills:
• Machine learning and modeling: Strong Python skills and hands-on experience with common ML frameworks, supervised learning,
model selection, hyperparameter tuning, evaluation, and performance diagnosis.
• Data processing and feature engineering: Strong SQL skills and experience with BigQuery, Spark, or similar platforms for data
collection, cleaning, preprocessing, exploration, and feature development.
• Analytics and experimentation: Strong statistical reasoning and practical knowledge of A/B testing, holdout design, causal
measurement, incrementality, statistical significance, and business-impact analysis.
• Production engineering and MLOps: Experience with cloud ML platforms, deployment pipelines, batch or real-time inference, CI/CD,
model registries, monitoring, observability, retraining, rollback, and scalable system design.
Personal Attributes:
• Strong ownership: Takes responsibility for delivering high-quality solutions and measurable outcomes with limited oversight.
• Business-impact orientation: Connects modeling and engineering decisions to customer experience, product performance, and
business value.
• AI-first builder mindset: Enjoys coding, modeling, automating, and shipping while proactively using AI and agentic tools to improve
productivity and quality.
• Clear, collaborative communication: Communicates assumptions, tradeoffs, risks, and results effectively across ML, engineering,
product, analytics, and business teams.
What’s Next:
Our hiring process includes the following steps:
1. Video Introduction: Submit a brief video introducing yourself, your work, and your most relevant experience.
2. Technical interview: Demonstrate your applied machine learning, analytical, and engineering capabilities.
3. Hiring manager interview: Meet with the hiring manager to discuss your background and fit for the role.
4. Final interview: Meet with our AI leadership, including the Chief AI Officer, for a final assessment.
","descriptionPlain":"About Gen:\n\nGen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast,\n\nLifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital\n\ngenerations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions\n\nto nearly 500 million users in more than 150 countries.\n\nTogether, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and\n\nfinancial lives. We’re always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move\n\nfaster and deliver meaningful results.\n\nWhen you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career – from flexible\n\nworking options and time off to competitive pay, benefits and well-being programs.\n\nAt Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous\n\nlearning, and we seek out people with different experiences, identities and ideas to join our team. You’ll work with people who back\n\neach other, respect each other and understand that our differences are a competitive advantage.\n\nIf this sounds like you, we’d love you to be part of Gen.\n\n\n\nAbout The Role:\n\nOur team is a core part of Gen’s AI transformation. We build machine learning systems that directly improve customer growth,\n\nretention, personalization, pricing, recommendations, billing success, and long-term customer value across a large global consumer\n\nportfolio.\n\nThis role focuses on applied machine learning, experimentation, and business-impact modeling. You will build practical models that\n\npersonalize customer decisions across in-app messages, email, portals, billing flows, and lifecycle journeys.\n\nWe are looking for a hands-on AI / Machine Learning Engineer who can frame business problems, build models, design experiments,\n\nmeasure impact rigorously, and partner with engineering and product teams to bring models into production. Experience with\n\nrecommender systems, uplift modeling, contextual bandits, pricing, or lifecycle personalization is a strong plus.\n\n\n\nKey Responsibilities:\n\n• End-to-end ML ownership: Independently lead applied machine learning initiatives from data preparation and model development\n\nthrough experimentation, production deployment, monitoring, and continuous optimization.\n\n• Productionization and MLOps: Deploy and operate scalable ML solutions with robust workflows for batch or real-time inference,\n\nevaluation, monitoring, observability, versioning, retraining, rollback, and continuous model iteration.\n\n• Experimentation and impact measurement: Design and analyze A/B tests, holdouts, and validation frameworks to measure\n\nincremental customer and business outcomes.\n\n• Advanced model development: Design and build propensity, response, uplift, recommendation and ranking, contextual bandit,\n\nsegmentation, optimization, and customer-value models.\n\n• Cross-functional delivery: Partner with ML infrastructure, data engineering, backend engineering, product, analytics, and business\n\nteams to integrate models into reliable production systems.\n\n• AI-first engineering workflows: Build agentic tools, automation, and reusable modules that streamline model development and MLOps\n\nworkflows, improve productivity, and increase the speed, quality, and consistency of ML delivery.\n\n\n\nAbout You:\n\nEducation:\n\nDegree requirements are flexible. A technical degree in Computer Science, Data Science, Statistics, Mathematics, Operations\n\nResearch, Economics, Engineering, or a related field is helpful, but equivalent practical experience is equally valued.\n\nA Master’s or PhD in a quantitative field is a plus, but not required.\n\nExperience:\n\n• Applied ML experience: Five or more years of professional experience in applied machine learning, data science, ML engineering,\n\napplied statistics, or a related field, or equivalent demonstrated impact.\n\n• Large-scale data: Experience building and evaluating models using large-scale behavioral, transactional, product, marketing, or\n\ncustomer data.\n\n• Experimentation: Experience designing experiments, defining success metrics, measuring incrementality, interpreting results, and\n\ntranslating findings into practical product or business decisions.\n\nGen | AI / Machine Learning Engineer II\n\n• Production collaboration and ML operations: Experience partnering with engineering, product, analytics, and business teams to deploy\n\nand operate production ML systems, including inference pipelines, monitoring, observability, retraining, and cloud-based MLOps\n\nworkflows.\n\n• Relevant specialization: Experience with personalization, recommendation, ranking, uplift modeling, causal inference, contextual\n\nbandits, pricing, optimization, or lifecycle decisioning is a strong plus.\n\nSkills:\n\n• Machine learning and modeling: Strong Python skills and hands-on experience with common ML frameworks, supervised learning,\n\nmodel selection, hyperparameter tuning, evaluation, and performance diagnosis.\n\n• Data processing and feature engineering: Strong SQL skills and experience with BigQuery, Spark, or similar platforms for data\n\ncollection, cleaning, preprocessing, exploration, and feature development.\n\n• Analytics and experimentation: Strong statistical reasoning and practical knowledge of A/B testing, holdout design, causal\n\nmeasurement, incrementality, statistical significance, and business-impact analysis.\n\n• Production engineering and MLOps: Experience with cloud ML platforms, deployment pipelines, batch or real-time inference, CI/CD,\n\nmodel registries, monitoring, observability, retraining, rollback, and scalable system design.\n\nPersonal Attributes:\n\n• Strong ownership: Takes responsibility for delivering high-quality solutions and measurable outcomes with limited oversight.\n\n• Business-impact orientation: Connects modeling and engineering decisions to customer experience, product performance, and\n\nbusiness value.\n\n• AI-first builder mindset: Enjoys coding, modeling, automating, and shipping while proactively using AI and agentic tools to improve\n\nproductivity and quality.\n\n• Clear, collaborative communication: Communicates assumptions, tradeoffs, risks, and results effectively across ML, engineering,\n\nproduct, analytics, and business teams.\n\n\n\nWhat’s Next:\n\nOur hiring process includes the following steps:\n\n1. Video Introduction: Submit a brief video introducing yourself, your work, and your most relevant experience.\n\n2. Technical interview: Demonstrate your applied machine learning, analytical, and engineering capabilities.\n\n3. Hiring manager interview: Meet with the hiring manager to discuss your background and fit for the role.\n\n4. Final interview: Meet with our AI leadership, including the Chief AI Officer, for a final assessment."},{"id":"1bddbc52-fd9a-4b47-91bb-2644ba903d45","title":"Principal Product Manager, Web Experiences","department":"Product & Portfolio","team":"Product & Portfolio","employmentType":"FullTime","location":"USA - New York, NY","secondaryLocations":[],"publishedAt":"2026-08-31T07:37:21.933+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"10011","addressRegion":"New York","streetAddress":"249-245 West 17th Street, 4th Floor","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/gen-digital/1bddbc52-fd9a-4b47-91bb-2644ba903d45","applyUrl":"https://jobs.ashbyhq.com/gen-digital/1bddbc52-fd9a-4b47-91bb-2644ba903d45/application","descriptionHtml":"Gen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries.
Together, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. We’re always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results.
When you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs.
At Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You’ll work with people who back each other, respect each other and understand that our differences are a competitive advantage.
If this sounds like you, we’d love you to be part of Gen.
About the Role:
Gen is hiring a Senior / Principal Product Manager to own our Web Experiences platform across MoneyLion.com, GoBankingRates, CardCritics, and the broader Gen syndication network — the web properties that drive acquisition, SEO, and monetization across our Consumer Marketplace ecosystem.
Centralizing ownership of the web experience layer (front-end performance, rendering strategy, experimentation, and component system) so the website operates as a scalable product platform rather than a fragmented collection of marketing pages.
You will partner closely with the Consumer Marketplace PM, SEO, PMM, and Engineering to make the web the strongest growth lever in our portfolio — improving conversion, unlocking faster experimentation, and building the rendering layer that makes AI-personalized web experiences possible.
MoneyLion, now part of Gen, is a leading financial marketplace and consumer finance platform. We power millions of consumer financial decisions — from credit cards and personal loans to banking and investing — through our mobile, web, and enterprise-distributed Marketplace surfaces. Our Consumer Marketplace team builds the personalization, marketplace, and experience systems that connect consumers with the right financial product at the right moment, and scales those systems across Gen’s broader family of brands.
Key Responsibilities:
Own the product strategy and roadmap for Gen’s web experience layer: MoneyLion.com, GoBankingRates, CardCritics, and the broader syndication network.
Drive conversion rate optimization across acquisition funnels — landing pages, comparison pages, affiliate flows, and Marketplace entry points.
Partner with Engineering on rendering strategy, front-end architecture, and the component system that powers all O&O web properties.
Lead the web experimentation roadmap — site-wide testing frameworks, variant generation, and measurement discipline.
Own web SEO product strategy in partnership with the SEO team — site structure, Core Web Vitals, schema, page performance, and indexability.
Define the rendering, personalization, and experimentation surfaces that let AI-driven content and decisioning show up dynamically on the web.
Reduce technical debt in the front-end ecosystem and drive long-term maintainability across the O&O portfolio.
Define and track KPIs across conversion, organic traffic, engagement, and revenue per session; drive decisions through rigorous experimentation and data.
Partner with the Content Platform PM to ensure the rendering layer and the content layer compose cleanly.
About you:
Education: Bachelor’s degree in Computer Science, Engineering, or a related field; advanced degree a plus.
Experience: 7+ years of product management experience for L10, or 10+ years for L11, with significant time on consumer web, SEO, affiliate/marketplace, or high-scale front-end platforms.
Skills:
Strong technical fluency in modern front-end architectures (React, Next.js, or similar), rendering strategies (SSR/SSG/ISR), and web performance.
Deep experience with SEO — technical SEO, Core Web Vitals, schema, site architecture, and organic growth levers.
Proven track record running large-scale web experimentation programs (A/B testing, multivariate, personalization).
Experience in affiliate, marketplace, or comparison-site business models strongly preferred.
Familiarity with analytics and measurement tools
Ability to partner deeply with front-end engineering on architectural decisions.
Understanding of how content platforms, design systems, and rendering layers compose at scale.
Strong collaboration with SEO, PMM, lifecycle, and growth marketing teams.
Personal Attributes:
Obsessed with conversion, performance, and experimentation — treats every page as a product.
Comfortable operating across multiple brand properties without losing coherence.
Strong technical partner to engineering; can hold their own in architecture discussions.
Pragmatic and outcome-oriented — ships iteratively and measures rigorously.
Sees AI as a teammate — actively explores how dynamic rendering and AI-generated variants can compound web growth.
Location: New York, NY (Onsite 4 days per week)
What’s Next….
After you submit your application, you can expect the following steps in the recruitment process:
Recruiter / TA Call
Hiring Manager Interview
Cross-Functional Panel (Product, Engineering, Analytics, Design)
Executive / Leadership Interview
Offer
About the Role
We are looking for a Senior Principal Product Manager to own Norton VPN and the broader portfolio of standalone point solutions — products that are strategically essential to Norton’s growth engine and financial performance.
Norton VPN is a leading privacy and security product in a fast-growing market, with meaningful standalone traction and a critical role in the broader Norton ecosystem. This PM will be responsible for driving VPN growth, acquisition, and market share — while ensuring VPN strategy reinforces the path toward Norton 360. Equally important, this role will own Norton’s other high-impact standalone products: Norton Genie (on-demand scam detection), Privacy Monitor Assistant / PMA (data broker removal), device optimization tools (NUU/NDU) and more.
These point solutions are not peripheral — they are a crucial component of Norton’s financial metrics, customer acquisition funnel, and lead generation strategy. They are often the first Norton experience a consumer has, and their effectiveness directly impacts subscription conversion, brand equity, and long-term customer lifetime value. This role demands someone who can manage a complex multi-product portfolio with commercial rigor, ecosystem thinking, and a growth mindset.
Location: NYC (Onsite 3 days per week)
Key Responsibilities
VPN Growth, Acquisition & Market Strategy
Own the full product strategy for Norton VPN — defining the roadmap, driving feature prioritization, and setting the direction for growth and market share expansion in the VPN category.
Develop and execute acquisition and growth strategies for VPN — including channel expansion, trial experience optimization, conversion funnel improvements, and partner/OEM opportunities.
Monitor VPN market dynamics, competitor moves, and consumer behavior trends; translate findings into product and GTM decisions that keep Norton competitive and differentiated.
Think beyond the VPN standalone: ensure the VPN product and its users are strategically connected to the broader N360 ecosystem, designing pathways that naturally funnel VPN users into Norton’s core suite.
Point Solutions Portfolio Management
Own the product roadmap and performance outcomes for Norton Genie (on-demand scam detection), PMA (data broker removal), device optimization tools (NUU/NDU) and more.
Treat these products as the acquisition and lead-generation engine they are — understanding their role in Norton’s financial model, pipeline metrics, and customer count strategy, and managing them accordingly.
Identify opportunities to improve conversion, activation, and cross-sell rates across the point solutions portfolio, working closely with marketing and data science to run and measure experiments.
Maintain high product quality and user experience standards across all point solutions — these are often a user’s first impression of the Norton brand.
Ecosystem Integration & N360 Funnel
Design and own the product strategy for how standalone point solutions connect to the broader N360 ecosystem — ensuring these products serve as effective on-ramps to Norton’s core suite.
Collaborate with the N360 product team to ensure cohesive cross-product experiences, shared data signals, and well-designed upgrade pathways.
Define and track the metrics that measure ecosystem contribution: trial-to-paid conversion, cross-sell rates, VPN-to-N360 upgrade rates, and contribution to total subscriber count.
Cross-Functional Execution
Partner with engineering, design, data science, and security research teams to build and ship product improvements with velocity and quality.
Align with marketing on acquisition campaigns, GTM messaging, and channel strategy for VPN and point solutions.
Communicate product strategy, portfolio performance, and roadmap priorities clearly to senior stakeholders — including executive leadership and cross-functional partners.
Navigate complex stakeholder relationships across product, commercial, and technical teams, balancing competing priorities with transparency and rigor.
Analytical Rigor & Performance Management
Define clear success metrics for each product in the portfolio — growth, retention, conversion, and ecosystem contribution — and own performance against those metrics.
Synthesize funnel analytics, A/B test results, customer research, and competitive data into product decisions and executive updates.
Proactively surface performance insights across the portfolio and translate them into action without being asked.
The annual base salary for this position is expected to be between $220,000 and $240,000. Base salary is one component of Gen's total compensation package, which includes 401(k) match, health insurance options, disability coverage, life insurance, and unlimited paid time off. Actual salaries will vary based on a candidate’s qualifications, experience, skills, and competencies related to the role.
After you submit your application, you can expect the following steps in the recruitment process:
TA Call
Hiring Manager (Virtual)
Key Stake Holder (Virtual)
Senior Leadership (Virtual)
Final Interview - Hiring Manager (Virtual or face-to-face)
About Gen:
Gen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries.
Together, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. We’re always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results.
When you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs.
At Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You’ll work with people who back each other, respect each other and understand that our differences are a competitive advantage.
If this sounds like you, we’d love you to be part of Gen.
About the Role:
The Senior Financial Analyst is an important individual contributor role within MoneyLion’s Analytics & Decisioning team. This person will own specific reports, analyses, and data pipelines that support financial decision-making across accounting, forecasting, and customer economics. Working with moderate supervision, this role is expected to deliver high-quality, independently produced analytical work and begin to develop direct relationships with key stakeholders.
This role sits at the intersection of financial analysis and data engineering, partnering with Finance, Data Science, Product, and Engineering teams. The ideal candidate has strong SQL skills and financial acumen, can run analyses end-to-end with limited direction, and is developing the business and product intuition to identify the right questions to ask.
Key Responsibilities:
Own and maintain specific financial reporting workstreams, including recurring dashboards and analyses that support accounting and FP&A teams
Document and communicate the business logic underlying assigned financial models, ensuring accuracy and traceability for downstream stakeholders
Support the translation of accounting principles into SQL and dbt models, with guidance from senior team members on more complex business rules
Partner with the Accounting and FP&A teams on period-close deliverables and ad hoc data requests
Contribute to the CLR/LTV measurement framework by building and maintaining cohort-level analyses across customer segments, products, and acquisition channels
Produce regular reporting on customer health metrics with clear interpretation and suggested next steps
Build and maintain reports that track MoneyLion Membership program economics, including member engagement, product attach rates, and incremental revenue metrics
Support the maintenance and monitoring of forward flow pricing models
Write well-structured, documented SQL and dbt models that encode financial business logic
Develop Python-based analytical workflows for financial modeling and scenario analysis tasks
About you:
Education: Bachelor’s degree in Finance, Economics, Mathematics, Statistics, Computer Science, or a related quantitative field required.
Experience: 3+ years of experience in financial analysis, FP&A, or quantitative analytics, ideally within a fintech, consumer lending, or financial services environment.
Skills:
Strong SQL skills for querying and transforming large financial datasets; experience with dbt is a plus
Proficiency or growing proficiency in Python for financial modeling and data manipulation (pandas, numpy)
Working knowledge of accounting principles, including revenue recognition, accruals, and period-close processes
Experience contributing to LTV, CLR, or cohort-based customer analytics frameworks
Data visualization skills – ability to build clear, well-structured dashboards and reports (e.g., Tableau, Looker, or similar BI tools)
Strong analytical rigor with the ability to build financial models and communicate key assumptions to both technical and non-technical audiences
Ability to manage and deliver on well-scoped workstreams with moderate supervision
Personal Attributes:
Detail-oriented with a commitment to accuracy and reliability in financial reporting
Ability to work independently while building strong cross-functional partnerships
Strong communication skills; able to translate complex analyses into clear, actionable insights
Growth-minded and eager to develop deeper technical and business acumen
Comfort operating in fast-moving, ambiguous environments where structure and process are still being built
Location: NYC Office (Onsite 3 days per week)
The annual base salary for this position is expected to be between $115,000 and $130,000. Base salary is one component of Gen's total compensation package, which includes 401(k) match, health insurance options, disability coverage, life insurance, and unlimited paid time off. Actual salaries will vary based on a candidate’s qualifications, experience, skills, and competencies related to the role.
What’s Next
After you submit your application, you can expect the following steps in the recruitment process:
Recruiter Screen
Hiring Manager Interview
Technical Assessment
Final Interview(s)
Gen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries.
Together, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. We’re always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results.
When you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs.
At Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You’ll work with people who back each other, respect each other and understand that our differences are a competitive advantage.
If this sounds like you, we’d love you to be part of Gen.
The Marketplace is where MoneyLion customers see their financial options and act on them. It brings together MoneyLion's own money tools and a wide range of partner products, and customers count on us for the full picture and a clear sense of what actually fits their situation. We care a lot about the trust customers extend to us, and about turning it into long-term relationships that grow with them as their financial lives change.
As Principal Product Manager, you'll take on the hardest, highest-stakes problems in the Marketplace, including the cross-cutting ones that shape where it heads and that no single team fully owns today. You'll set direction in your area and influence it well beyond, working through other teams as much as with your own. This is a hands-on role — you'll be in the details with your team day to day, not directing from a distance. The space is moving quickly, so reading customer and market signal and turning it into the bets we make next is a core part of the job. You'll report to the Director of Product.
· Own the most complex, cross-cutting problems in the Marketplace from problem to launch to iteration, and be accountable for how they move customer and business outcomes.
· Set the strategy and roadmap for your area, and make the case for the bets worth making.
· Take on ambiguous problems before they're well defined. Frame them so other teams can move in parallel, and set the direction they build against.
· Work closely with design, engineering, and data science to ship, and partner with research and analytics to understand what customers actually do.
· Build buy-in across the company, and collaborate with partners and adjacent teams (covering both B2C and B2B).
· Raise the bar for product craft around you.
· Use experimentation to learn quickly and iterate.
· Have a real point of view on where AI belongs in the Marketplace, from more personal and timely guidance to experiences customers trust with their money.
· Use AI as a teammate in your day-to-day to raise product quality and team speed.
Experience:
· 8+ years of product management experience, including consumer apps, with a track record of taking hard, ambiguous problems from unclear to shipped and scaled.
What you'll bring:
· A strong feel for UX and what \"good\" is for consumers, and the judgment to push for it.
· Fluency with data. You use it to find problems, size opportunities, and decide, and you know when the numbers aren't enough.
· An experimentation mindset. You'd rather test a real question than argue about it.
· Comfortable driving work across teams you don't own.
· Hands-on experience using AI in your own workflow, and a point of view on where it belongs in the product.
· Clear written and verbal communication, and the ability to build alignment across teams.
· Experience building B2C products.
Nice to have:
· Background in fintech, or in another regulated, trust-heavy consumer space such as insurance or healthcare.
· Experience with marketplace products.
· B2B exposure, or familiarity partnering with B2B-facing teams.
· Genuinely curious about personal finance and how people make decisions about money.
· Highly empathetic. You start from the customer's situation, not the feature.
· At home with complexity and a natural systems thinker. You can hold a lot of moving parts in your head and reason about how they connect.
· Tuned in to where consumer software is heading and what the best products are doing.
· Comfortable when the path isn't fully mapped, and willing to do the unglamorous work to unblock the team.
Location: New York, NY (Onsite 3 days per week)
Compensation
The annual base salary for this position is expected to be between $200,000 and $250,000. Base salary is one component of Gen's total compensation package, which includes 401(k) match, health insurance options, disability coverage, life insurance, and unlimited paid time off. Actual salaries will vary based on a candidate's qualifications, experience, skills, and competencies related to the role.
What’s Next
Your CV will be reviewed together by the recruiter and hiring manager to assess the scope of your role, the impact you’ve delivered, and how your experience aligns with the position. If shortlisted, the recruiter will invite you to an initial Zoom conversation to discuss your background, what’s compelling you to Gen, and walk you through the interview process.
Important Application Note – When you apply, please include your current city and country and let us know your work status (e.g. visa status, right to work in the relevant country, etc.).
Gen is an equal opportunity employer, and we’re committed to fair, inclusive practices at every stage of the candidate and employee journey. Employment decisions are based on merit, experience and business needs.
Interview Process
· TA Screen
· Assignment
· Hiring Manager Interview
· Cross-Functional Panel (individual interviews with Design, Engineering Lead, and Data/Marketing)
· Executive Interview
","descriptionPlain":"ABOUT GEN:\n\nGen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries.\n\nTogether, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. We’re always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results.\n\nWhen you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs.\n\nAt Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You’ll work with people who back each other, respect each other and understand that our differences are a competitive advantage.\n\nIf this sounds like you, we’d love you to be part of Gen.\n\n\n\n\nABOUT THE ROLE:\n\nThe Marketplace is where MoneyLion customers see their financial options and act on them. It brings together MoneyLion's own money tools and a wide range of partner products, and customers count on us for the full picture and a clear sense of what actually fits their situation. We care a lot about the trust customers extend to us, and about turning it into long-term relationships that grow with them as their financial lives change.\n\n\n\nAs Principal Product Manager, you'll take on the hardest, highest-stakes problems in the Marketplace, including the cross-cutting ones that shape where it heads and that no single team fully owns today. You'll set direction in your area and influence it well beyond, working through other teams as much as with your own. This is a hands-on role — you'll be in the details with your team day to day, not directing from a distance. The space is moving quickly, so reading customer and market signal and turning it into the bets we make next is a core part of the job. You'll report to the Director of Product.\n\n\n\n\nKEY RESPONSIBILITIES:\n\n· Own the most complex, cross-cutting problems in the Marketplace from problem to launch to iteration, and be accountable for how they move customer and business outcomes.\n\n· Set the strategy and roadmap for your area, and make the case for the bets worth making.\n\n· Take on ambiguous problems before they're well defined. Frame them so other teams can move in parallel, and set the direction they build against.\n\n· Work closely with design, engineering, and data science to ship, and partner with research and analytics to understand what customers actually do.\n\n· Build buy-in across the company, and collaborate with partners and adjacent teams (covering both B2C and B2B).\n\n· Raise the bar for product craft around you.\n\n· Use experimentation to learn quickly and iterate.\n\n· Have a real point of view on where AI belongs in the Marketplace, from more personal and timely guidance to experiences customers trust with their money.\n\n· Use AI as a teammate in your day-to-day to raise product quality and team speed.\n\n\n\n\n\nABOUT YOU:\n\nExperience:\n\n· 8+ years of product management experience, including consumer apps, with a track record of taking hard, ambiguous problems from unclear to shipped and scaled.\n\n\n\nWhat you'll bring:\n\n· A strong feel for UX and what \"good\" is for consumers, and the judgment to push for it.\n\n· Fluency with data. You use it to find problems, size opportunities, and decide, and you know when the numbers aren't enough.\n\n· An experimentation mindset. You'd rather test a real question than argue about it.\n\n· Comfortable driving work across teams you don't own.\n\n· Hands-on experience using AI in your own workflow, and a point of view on where it belongs in the product.\n\n· Clear written and verbal communication, and the ability to build alignment across teams.\n\n· Experience building B2C products.\n\n\n\nNice to have:\n\n· Background in fintech, or in another regulated, trust-heavy consumer space such as insurance or healthcare.\n\n· Experience with marketplace products.\n\n· B2B exposure, or familiarity partnering with B2B-facing teams.\n\n\n\n\nPERSONAL ATTRIBUTES:\n\n· Genuinely curious about personal finance and how people make decisions about money.\n\n· Highly empathetic. You start from the customer's situation, not the feature.\n\n· At home with complexity and a natural systems thinker. You can hold a lot of moving parts in your head and reason about how they connect.\n\n· Tuned in to where consumer software is heading and what the best products are doing.\n\n· Comfortable when the path isn't fully mapped, and willing to do the unglamorous work to unblock the team.\n\n\n\nLocation: New York, NY (Onsite 3 days per week)\n\n\n\nCompensation\n\n\n\nThe annual base salary for this position is expected to be between $200,000 and $250,000. Base salary is one component of Gen's total compensation package, which includes 401(k) match, health insurance options, disability coverage, life insurance, and unlimited paid time off. Actual salaries will vary based on a candidate's qualifications, experience, skills, and competencies related to the role.\n\n\n\nWhat’s Next\n\n\nYour CV will be reviewed together by the recruiter and hiring manager to assess the scope of your role, the impact you’ve delivered, and how your experience aligns with the position. If shortlisted, the recruiter will invite you to an initial Zoom conversation to discuss your background, what’s compelling you to Gen, and walk you through the interview process.\n\n\nImportant Application Note – When you apply, please include your current city and country and let us know your work status (e.g. visa status, right to work in the relevant country, etc.).\n\n\nGen is an equal opportunity employer, and we’re committed to fair, inclusive practices at every stage of the candidate and employee journey. Employment decisions are based on merit, experience and business needs.\n\n\n\nInterview Process\n\n· TA Screen\n\n· Assignment\n\n· Hiring Manager Interview\n\n· Cross-Functional Panel (individual interviews with Design, Engineering Lead, and Data/Marketing)\n\n· Executive Interview"},{"id":"e1bfbce4-e71b-4fd0-84a6-ee016a42648b","title":"Senior IT Internal Auditor – SOX, Controls & AI Automation","department":"Finance & Business Performance","team":"Finance & Business Performance","employmentType":"FullTime","location":"IND - Pune","secondaryLocations":[],"publishedAt":"2026-08-31T05:56:33.192+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"postalCode":"411006","addressRegion":"Mahārāshtra","streetAddress":"Panchshil Avenue, Survey No. 210","addressCountry":"India","addressLocality":"Pune"}},"jobUrl":"https://jobs.ashbyhq.com/gen-digital/e1bfbce4-e71b-4fd0-84a6-ee016a42648b","applyUrl":"https://jobs.ashbyhq.com/gen-digital/e1bfbce4-e71b-4fd0-84a6-ee016a42648b/application","descriptionHtml":"About Gen
Gen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries.
Together, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. We’re always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results.
When you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs.
At Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You’ll work with people who back each other, respect each other and understand that our differences are a competitive advantage.
If this sounds like you, we’d love you to be part of Gen.
About the Role
The Senior IT Internal Auditor – SOX, Controls & AI Automation is a technology-focused member of Gen Digital’s Internal Audit team. This role independently executes and helps lead SOX/ICFR, IT general controls, IT application controls, automated controls, and related internal audit activities from planning through documented conclusions..
Key responsibilities
•\tPlan, coordinate, and execute SOX walkthroughs and testing for IT general controls, IT application controls, automated controls, key reports, and related control activities.
•\tPerform and document tests of design and tests of operating effectiveness, including evaluation of control attributes, evidence, exceptions, and conclusions.
•\tPrepare and maintain accurate, review-ready documentation, including process narratives, system and control descriptions, process maps, risk and control matrices, support requests, testing workpapers, and issue documentation.
•\tWork directly with control owners, IT and business stakeholders, external auditors, and professional services firms to schedule walkthroughs, obtain evidence, resolve questions, and complete testing on time.
•\tEvaluate control design and operating effectiveness; identify deficiencies, root causes, risks, and practical recommendations; and support remediation tracking and validation.
•\tLead assigned SOX or IT audit workstreams from planning through final conclusions with limited supervision, escalating scope, quality, timing, and control issues promptly.
•\tParticipate in risk assessments, audit planning, scoping, and special projects involving technology, cybersecurity, privacy, cloud and SaaS environments, system implementations, acquisitions, and emerging risks.
•\tExecute planned technology, compliance, privacy, cybersecurity, operational, or other assurance projects in accordance with Internal Audit methodology and applicable professional standards.
•\tUse data analytics and audit tools to identify trends, anomalies, population completeness issues, and areas for increased audit focus.
•\tDevelop, test, and scale repeatable analytics, automation, and AI-enabled approaches that improve audit efficiency, documentation quality, evidence review, or control coverage.
•\tApply approved AI tools responsibly: protect confidential information, validate outputs against source evidence, document appropriate use, and ensure that human judgment remains primary for audit conclusions.
•\tReview selected work of staff or less-experienced auditors, provide constructive feedback, share templates and practical knowledge, and help build team capability.
•\tTrack multiple projects, milestones, evidence requests, review comments, and deliverables; communicate status, blockers, and decisions clearly to Internal Audit leadership.
•\tBuild collaborative and trusted relationships across regions and functions while maintaining Internal Audit’s objectivity and independence.
•\tStay current on SOX, ICFR, IIA standards, technology risk, cybersecurity, privacy, data analytics, automation, and AI developments relevant to the role.
About You
•\tBachelor’s degree in information systems, computer science, accounting, finance, business, or a related field; a master’s degree is a plus.
•\tApproximately 4-7+ years of experience in IT internal audit, SOX/ICFR, IT risk, external audit, compliance, risk assurance, or a related field.
•\tPractical experience with SOX 404 and IT control testing, including walkthroughs, tests of design, tests of operating effectiveness, evidence evaluation, and issue development.
•\tWorking knowledge of IT general controls, IT application controls, access management, change management, computer operations, system-generated reports, and control evidence.
•\tFamiliarity with the IIA’s professional practices framework or Global Internal Audit Standards, COSO, and risk-based auditing principles.
•\tExperience working with external auditors and cross-functional stakeholders in a complex, global, or publicly traded organization.
•\tDemonstrated ability to manage multiple priorities, meet deadlines, work independently, and produce high-quality, well-supported workpapers.
•\tStrong analytical, critical-thinking, problem-solving, and written and verbal communication skills.
Preferred qualifications
•\tCISA, CIA, CPA, CISSP, CA, CFE, or another relevant certification; active progress toward a relevant certification is also valued.
•\tExperience with Optro (AuditBoard) or a comparable audit management and workpaper platform.
•\tExperience with Excel, Power Query, Power BI, Tableau, Python, SQL, or comparable data-analysis tools.
•\tExperience using automation, AI, or workflow tools to improve audit testing, evidence review, reporting, or documentation.
•\tExperience auditing cloud, SaaS, ERP, identity and access management, cybersecurity, privacy, or other technology-enabled environments.
•\tPublic accounting, professional services, financial services, or other highly regulated industry experience.
•\tFamiliarity with Visio, Lucidchart, or comparable process-mapping tools.
Core competencies
•\tProfessional skepticism and sound judgment
•\tOwnership, accountability, and reliable execution
•\tRisk-based thinking and issue evaluation
•\tClear, concise, business-focused communication
•\tStakeholder management and collaboration across cultures and time zones
•\tCoaching, knowledge sharing, and constructive review
•\tData literacy and continuous improvement mindset
•\tResponsible use of automation and AI
•\tAttention to detail and commitment to high-quality work product
Working expectations
•\tAbility to collaborate with U.S. and global teams across time zones.
•\tFlexibility to accommodate key meetings and audit deadlines.
•\tAbility to work in a hybrid environment in accordance with Gen Digital and local requirements. (3 Days in office)
What’s Next
TA Screening Call
Technical Interview #1
Technical Interview # 2
Stakeholder Chat #1
Stakeholder Chat #2
We are looking for a hands-on, results-oriented, and intellectually curious Senior Data Analyst to join our Product Analytics team.
Our mission is to uncover actionable insights about our customers and use them to create data products, analytical solutions, and self-service capabilities that improve our products, customer experience, and business performance.
In this role, you will contribute across the end-to-end data lifecycle, including data acquisition, processing, analysis, and delivery. You will work with data from tens of millions of users and billions of data points, helping advance our analytical capabilities through scalable solutions, predictive analytics, experimentation, and automation.
Example initiatives include lifetime value (LTV) prediction, early-warning signals for product performance, advanced statistical analysis of A/B tests, and automated monitoring solutions.
Develop a deep understanding of our products, customers, and business context.
Own analytics delivery end to end: understand business needs, design appropriate analytical solutions, define requirements, and collaborate with engineering teams through implementation.
Provide insights that support strategic and operational decisions through ad hoc analysis, A/B test evaluation, business monitoring, trend prediction, user segmentation, and early-signal analysis.
Build scalable and automated solutions that shorten time to insight and enable stakeholders to work more independently.
Develop SQL-based ETL processes, Microsoft Excel analyses, and Power BI dashboards and reporting solutions.
Apply AI tools and agents effectively to improve analysis, automation, and productivity.
Partner closely with Business Intelligence, Engineering, Product Management, and other teams across the company.
Contribute to the development and implementation of the Product Analytics team’s data strategy.
At least three years of professional experience in an analytics role.
Strong analytical, decision-making, and problem-solving skills, with a high level of accuracy and attention to detail.
Strategic thinking and a track record of building scalable analytics solutions that save time and accelerate time to insight.
Experience translating business and analytical requirements into technical specifications and driving their implementation with engineering teams.
Excellent written and verbal communication skills, with the ability to translate complex data and analysis into clear, actionable insights for business stakeholders.
Working proficiency in SQL.
Experience providing analytics for software products in close collaboration with software developers.
The ability to understand and work with source code, preferably in languages such as Python or C++.
Experience with Power BI or Tableau, and the ability and willingness to learn new tools quickly.
Working knowledge of statistics and its application to business and product analysis.
Experience building AI agents or using AI to generate insights and improve analytical workflows.
Experience with predictive analytics, experimentation frameworks, user segmentation, or early-signal detection.
Experience working with large-scale user and product datasets.
Director, Freemium Growth Marketing & Acquisition - New York
About Gen
Gen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries.
Together, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. We're always looking for smart, fearless and high-impact talent who see AI as a teammate, leveraging it to move faster and deliver meaningful results.
When you're part of Gen, you'll have the flexibility, tools and support to do your best work and grow your career, from flexible working options and time off to competitive pay, benefits and well-being programs.
At Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You'll work with people who back each other, respect each other and understand that our differences are a competitive advantage.
If this sounds like you, we'd love you to be part of Gen.
How We Work
Our hybrid work model (3 days in New York office policy) gives us the face-to-face time to have creative conversations, meaningful meetings, make quick decisions, and build relationships. At the same time, it offers flexibility you need to focus and do your best work.
About the Role
The Director, Freemium Growth Marketing & Acquisition owns the acquisition engine for Gen's Freemium portfolio, including Avast, AVG, Avira and CCleaner, with a primary focus on Avast. You will be accountable for how the business performs today: hitting acquisition targets, leading go-to-market for product features and enhancements, balancing customer growth and revenue, capturing seasonal demand, and continuously improving performance across paid, earned and owned channels.
You'll bring together the full acquisition picture (messaging, creative, promotions, offers, channels and conversion) to drive units and bookings. You'll own annual and quarterly acquisition planning, guide media investment priorities, and ensure our products, messaging and assets remain relevant and effective across global markets.
Key Responsibilities
Own annual and quarterly acquisition planning, including goals, channel investment guidance and testing priorities
Lead go-to-market planning and execution for product features, enhancements and seasonal campaigns, from positioning and messaging through launch and optimization
Define acquisition priorities across the portfolio, determining how we acquire and monetize customers through free installs, trials and direct paid conversion
Own the full-funnel acquisition strategy across paid, earned and owned channels, balancing customer growth and revenue goals
Lead audience, messaging and creative strategy, briefing media and creative agency partners and using performance insights to continually improve execution
Drive testing across channels, offers, entry points and geographies to improve acquisition effectiveness and conversion
Develop acquisition strategies for key geographies, adapting global strategy to local market maturity, competition and demand
Ensure product messaging, visuals, app store descriptions, partner assets and web product pages remain accurate, current and optimized
Track cross-channel funnel performance, identify gaps and opportunities, and recommend where focus and investment should shift
Partner closely with Media, Brand, Product Marketing, Analytics, Conversion Rate Optimization, Retention and Customer Success teams to connect acquisition with monetization and long-term customer value
Monitor competitors and market dynamics to inform acquisition and differentiation strategies
Provide clear performance updates, risks, opportunities and recommended actions to senior leadership
Use AI tools to improve acquisition performance and team efficiency
Lead and develop a team of 2-3 acquisition and go-to-market professionals while influencing across a highly matrixed global organization
About You
Education: Bachelor's degree or equivalent relevant experience
Experience: 15+ years leading customer acquisition, growth marketing or integrated go-to-market, with direct ownership of planning, performance goals and results. Experience in a subscription, online or mobile business is strongly preferred.
Skills
Proven experience leading end-to-end go-to-market for product features, updates and seasonal campaigns
Deep understanding of free-to-paid, trial-to-paid and direct purchase models and their impact on CAC, conversion and long-term customer value
Experience managing significant acquisition budgets and making data-driven investment decisions across both annual and in-quarter horizons
Proven ability to drive acquisition growth through audience strategy, funnel optimization and investment prioritization
Experience developing geo-specific acquisition strategies across global markets
Strong experience in campaign development, creative strategy, production and creative evaluation
Strong analytical skills with the ability to turn complex performance data into clear recommendations for senior leadership
Experience with marketing mix modeling and attribution tools
Track record of designing, running and scaling acquisition experiments
Personal Attributes
Commercially minded, with a strong understanding of the relationship between customer growth, revenue and long-term value
Strategic thinker who is equally comfortable driving day-to-day execution
Collaborative leader who can influence and align teams without direct authority
Test-and-learn mindset with a strong bias toward action and continuous improvement
Genuinely curious about AI and how it can improve both performance and ways of working
Compensation
The annual base salary for this position is expected to be in the range of $200,000-$230,000 USD. Base salary is one component of Gen's total compensation package, which includes an annual bonus.
Gen Benefits
401(k) retirement plan with company match: Gen matches 50% of the first 7% of eligible pay you contribute, capped at $6,000 per year in company match
Health Savings Account (HSA) funding: if you enroll in an HSA-eligible medical plan, Gen contributes $500-$1,500 per year depending on your coverage tier
Wellness / fitness reimbursement: up to $375 per year reimbursed for eligible fitness and wellness expenses (gym membership, classes, etc.)
Sustainable home improvement allowance: up to $500 per year for approved sustainable home upgrades (e.g., insulation, energy-efficient appliances)
Tuition / education reimbursement: up to $5,250 per calendar year for approved, job-related education
What's Next
Your CV will be reviewed together by the recruiter and hiring manager to assess the scope of your role, the impact you've delivered, and how your experience aligns with the position. If shortlisted, the recruiter will invite you to an initial Zoom conversation to discuss your background, what's compelling you to Gen, and walk you through the interview process.
Gen is an equal opportunity employer, and we're committed to fair, inclusive practices at every stage of the candidate and employee journey. Employment decisions are based on merit, experience and business needs.
","descriptionPlain":"Director, Freemium Growth Marketing & Acquisition - New York\n\nAbout Gen\n\nGen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries.\n\nTogether, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. We're always looking for smart, fearless and high-impact talent who see AI as a teammate, leveraging it to move faster and deliver meaningful results.\n\nWhen you're part of Gen, you'll have the flexibility, tools and support to do your best work and grow your career, from flexible working options and time off to competitive pay, benefits and well-being programs.\n\nAt Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You'll work with people who back each other, respect each other and understand that our differences are a competitive advantage.\n\nIf this sounds like you, we'd love you to be part of Gen.\n\nHow We Work\n\nOur hybrid work model (3 days in New York office policy) gives us the face-to-face time to have creative conversations, meaningful meetings, make quick decisions, and build relationships. At the same time, it offers flexibility you need to focus and do your best work.\n\nAbout the Role\n\nThe Director, Freemium Growth Marketing & Acquisition owns the acquisition engine for Gen's Freemium portfolio, including Avast, AVG, Avira and CCleaner, with a primary focus on Avast. You will be accountable for how the business performs today: hitting acquisition targets, leading go-to-market for product features and enhancements, balancing customer growth and revenue, capturing seasonal demand, and continuously improving performance across paid, earned and owned channels.\n\nYou'll bring together the full acquisition picture (messaging, creative, promotions, offers, channels and conversion) to drive units and bookings. You'll own annual and quarterly acquisition planning, guide media investment priorities, and ensure our products, messaging and assets remain relevant and effective across global markets.\n\nKey Responsibilities\n\n - Own annual and quarterly acquisition planning, including goals, channel investment guidance and testing priorities\n\n - Lead go-to-market planning and execution for product features, enhancements and seasonal campaigns, from positioning and messaging through launch and optimization\n\n - Define acquisition priorities across the portfolio, determining how we acquire and monetize customers through free installs, trials and direct paid conversion\n\n - Own the full-funnel acquisition strategy across paid, earned and owned channels, balancing customer growth and revenue goals\n\n - Lead audience, messaging and creative strategy, briefing media and creative agency partners and using performance insights to continually improve execution\n\n - Drive testing across channels, offers, entry points and geographies to improve acquisition effectiveness and conversion\n\n - Develop acquisition strategies for key geographies, adapting global strategy to local market maturity, competition and demand\n\n - Ensure product messaging, visuals, app store descriptions, partner assets and web product pages remain accurate, current and optimized\n\n - Track cross-channel funnel performance, identify gaps and opportunities, and recommend where focus and investment should shift\n\n - Partner closely with Media, Brand, Product Marketing, Analytics, Conversion Rate Optimization, Retention and Customer Success teams to connect acquisition with monetization and long-term customer value\n\n - Monitor competitors and market dynamics to inform acquisition and differentiation strategies\n\n - Provide clear performance updates, risks, opportunities and recommended actions to senior leadership\n\n - Use AI tools to improve acquisition performance and team efficiency\n\n - Lead and develop a team of 2-3 acquisition and go-to-market professionals while influencing across a highly matrixed global organization\n\nAbout You\n\n - Education: Bachelor's degree or equivalent relevant experience\n\n - Experience: 15+ years leading customer acquisition, growth marketing or integrated go-to-market, with direct ownership of planning, performance goals and results. Experience in a subscription, online or mobile business is strongly preferred.\n\nSkills\n\n - Proven experience leading end-to-end go-to-market for product features, updates and seasonal campaigns\n\n - Deep understanding of free-to-paid, trial-to-paid and direct purchase models and their impact on CAC, conversion and long-term customer value\n\n - Experience managing significant acquisition budgets and making data-driven investment decisions across both annual and in-quarter horizons\n\n - Proven ability to drive acquisition growth through audience strategy, funnel optimization and investment prioritization\n\n - Experience developing geo-specific acquisition strategies across global markets\n\n - Strong experience in campaign development, creative strategy, production and creative evaluation\n\n - Strong analytical skills with the ability to turn complex performance data into clear recommendations for senior leadership\n\n - Experience with marketing mix modeling and attribution tools\n\n - Track record of designing, running and scaling acquisition experiments\n\nPersonal Attributes\n\n - Commercially minded, with a strong understanding of the relationship between customer growth, revenue and long-term value\n\n - Strategic thinker who is equally comfortable driving day-to-day execution\n\n - Collaborative leader who can influence and align teams without direct authority\n\n - Test-and-learn mindset with a strong bias toward action and continuous improvement\n\n - Genuinely curious about AI and how it can improve both performance and ways of working\n\nCompensation\n\nThe annual base salary for this position is expected to be in the range of $200,000-$230,000 USD. Base salary is one component of Gen's total compensation package, which includes an annual bonus.\n\nGen Benefits\n\n - 401(k) retirement plan with company match: Gen matches 50% of the first 7% of eligible pay you contribute, capped at $6,000 per year in company match\n\n - Health Savings Account (HSA) funding: if you enroll in an HSA-eligible medical plan, Gen contributes $500-$1,500 per year depending on your coverage tier\n\n - Wellness / fitness reimbursement: up to $375 per year reimbursed for eligible fitness and wellness expenses (gym membership, classes, etc.)\n\n - Sustainable home improvement allowance: up to $500 per year for approved sustainable home upgrades (e.g., insulation, energy-efficient appliances)\n\n - Tuition / education reimbursement: up to $5,250 per calendar year for approved, job-related education\n\nWhat's Next\n\nYour CV will be reviewed together by the recruiter and hiring manager to assess the scope of your role, the impact you've delivered, and how your experience aligns with the position. If shortlisted, the recruiter will invite you to an initial Zoom conversation to discuss your background, what's compelling you to Gen, and walk you through the interview process.\n\n \n\nGen is an equal opportunity employer, and we're committed to fair, inclusive practices at every stage of the candidate and employee journey. Employment decisions are based on merit, experience and business needs."},{"id":"a5661baa-0faa-4905-b3c6-0062c7d5b231","title":"Senior AI Search & SEO Strategist","department":"Global Marketing Organization","team":"Global Marketing Organization","employmentType":"FullTime","location":"USA - New York, NY","secondaryLocations":[],"publishedAt":"2026-09-17T12:39:54.378+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"postalCode":"10011","addressRegion":"New York","streetAddress":"249-245 West 17th Street, 4th Floor","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/gen-digital/a5661baa-0faa-4905-b3c6-0062c7d5b231","applyUrl":"https://jobs.ashbyhq.com/gen-digital/a5661baa-0faa-4905-b3c6-0062c7d5b231/application","descriptionHtml":"Job Title: Senior AI Search & SEO Strategist
About Gen
Gen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and Cyber Safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection, and financial wellness solutions to nearly 500 million users in more than 150 countries.
Together, we share a collective passion and vision to protect consumers and help them grow, manage, and secure their digital and financial lives. We’re always looking for smart, fearless, high-impact talent who see AI as a teammate, leveraging it to move faster and deliver meaningful results.
When you’re part of Gen, you’ll have the flexibility, tools, and support to do your best work and grow your career, from flexible working options and time off to competitive pay, benefits, and well-being programs.
At Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation, and continuous learning, and we seek out people with different experiences, identities, and ideas to join our team. You’ll work with people who back each other, respect each other, and understand that our differences are a competitive advantage.
If this sounds like you, we’d love you to be part of Gen.
How We Work
Our hybrid work model (3 days in the New York office) gives us the face-to-face time to have creative conversations, hold meaningful meetings, make quick decisions, and build relationships. At the same time, it offers the flexibility you need to focus and do your best work.
About the Role
The Senior AI Search & SEO Strategist is a key practitioner on Gen's Discoverability and Distribution team, responsible for driving visibility and authority of Gen's consumer brands across organic search, AI-powered discovery surfaces, and the open web.
You'll manage the content optimization strategy of our cybersecurity and identity portfolio, shaping how Gen's websites and brands appear at a time when search systems, large language models, and AI answer engines are fundamentally changing how consumers discover information.
This is not a traditional organic optimization position; this is a role for a hands-on, high-impact expert equally fluent in SEO craft, content strategy, agentic workflows, and the emerging field of Answer Engine Optimization (AEO). Success depends on both understanding how LLMs synthesize and surface information and being able to create and communicate strategy effectively to build the strong cross-functional relationships required to execute.
You’ll join a team of digital content strategists, technical-optimization experts, editors, and web publishers. And you’ll work closely with PR, affiliate, product, and other internal teams — helping connect organic and AEO content strategy to brand visibility and customer acquisition goals.
We are a collaborative, globally distributed team that moves quickly, shares knowledge openly, and takes the quality of our work seriously without taking ourselves too seriously.
Key Responsibilities
Cross-functional Collaboration
Partner with technical SEO, web development, UX, and product teams to ensure content strategy and execution align with organic and AI Search best practices.
Identify and own new brand-visibility and audience-growth projects, earning support from other teams and communicating value and results to leadership.
Serve as the primary organic and AEO POC for internal and external partners - providing briefs and reviewing deliverables for web development projects, redesigns, system migrations, and other projects to ensure standards are met.
Champion SEO and AEO best practices throughout the organization, evangelizing standards across marketing, web production, product, and other internal teams.
Content Strategy & Optimization
Manage the organic and acquisition content strategy for Gen's cybersecurity portfolio.
Oversee content audits, URL mapping exercises, and refresh workflows to ensure clear content architecture, product-roadmap alignment, and strong organic and web performance.
Develop detailed content briefs that guide editorial and web teams to create best-in-class landing pages.
Monitoring & Reporting
· Work with enterprise and custom analytics tools to track and analyze web performance and LLM visibility, using data to drive optimization decisions and translate findings into editorial and digital PR activation plans.
· Own the team's monthly and quarterly SEO/AEO reporting, measuring and communicating AEO onsite and offsite initiatives and providing context and insights to inform strategy.
About You
You’ll bring craft, curiosity, conscientiousness, speed, and rigor, raising the bar for how our team helps our brands communicate core values, meet audiences, and build consumer trust.
5+ years of hands-on SEO (and AEO) experience with a strong focus on content strategy, editorial optimization, and organic performance — ideally in a tech or YMYL vertical.
Proven track record of driving measurable organic and AI search improvements through content strategy and optimization.
Experience creating content briefs and working with freelance writers or agency partners to ensure exceptional content execution.
Strong analytical skills, comfortable with performance data, and able to translate insights into prioritized action plans.
Familiarity with AEO, entity SEO, and experience optimizing content for AI-powered search surfaces.
Deep proficiency with SEO tooling: Semrush, Ahrefs, Google Search Console, Screaming Frog, and/or equivalent platforms.
Proficiency with Google Analytics, Adobe Analytics, Amplitude, or other analytics platforms. Ad hoc dashboard creation in Looker Studio, Power BI, or a similar tool a plus.
Growing fluency with (or eagerness to master) emerging enterprise LLM monitoring tools like Profound.
Strong experience building projects and agents with Claude or ChatGPT, while remaining conscientious and capable of distinguishing signals from noise.
Experience applying E-E-A-T and YMYL content quality standards, preferably in a rigorous editorial environment.
Comfortable managing multiple concurrent workstreams across external agencies, internal teams, and cross-functional partners.
Exceptional written and verbal communication skills; ability to translate complex SEO/AEO/digital marketing concepts to non-specialists and influence stakeholder decision making.
Experience with enterprise or global/multi-brand website environments a plus.
A positive, adaptable, and collaborative approach, able to operate effectively and flexibly without supervision.
Highly organized and detail-oriented with an obsessive focus on results, quality, and analytical precision.
Compensation
The annual base salary for this position is $165,000 USD. This role is also eligible for an annual performance-based bonus. Base salary is one component of Gen’s total compensation package. Actual compensation will vary based on a candidate’s qualifications, experience, skills and competencies related to the role.
Benefits
401(k) retirement plan with company match: Gen matches 50% of the first 7% of eligible pay you contribute, capped at $6,000 per year in company match.
Health Savings Account (HSA) funding: If you enroll in an HSA-eligible medical plan, Gen contributes $500–$1,500 per year depending on your coverage tier.
Wellness and fitness reimbursement: Up to $375 per year for eligible fitness and wellness expenses.
Sustainable home improvement allowance: Up to $500 per year for approved sustainable home upgrades.
Tuition and education reimbursement: Up to $5,250 per calendar year for approved, job-related education.
What’s Next
If this sounds like the right fit for you, we want to hear from you. Here’s what to expect after you apply:
Application Review: Our team will review your application and reach out within 2 weeks if we want to move forward.
Introductory Zoom meeting with Recruiter: A 15-20-minute conversation with a recruiter to learn more about your background, talk about the role, find out where you can add value quickly, and why you are compelled to work with (Norton, MoneyLion, LifeLock, Avast)
Hiring Manager Interviews: Deeper conversations with the hiring manager on your experience, the scope of the role, what success means, etc.
Team Interviews: Conversations with other members of the team.
Final Decision: We move quickly and will keep you informed at every step.
___________________
Gen is an equal opportunity employer, and we’re committed to fair, inclusive practices at every stage of the candidate and employee journey. Employment decisions are based on merit, experience and business needs.
","descriptionPlain":"Job Title: Senior AI Search & SEO Strategist\n\nAbout Gen\n\nGen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and Cyber Safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection, and financial wellness solutions to nearly 500 million users in more than 150 countries.\n\nTogether, we share a collective passion and vision to protect consumers and help them grow, manage, and secure their digital and financial lives. We’re always looking for smart, fearless, high-impact talent who see AI as a teammate, leveraging it to move faster and deliver meaningful results.\n\nWhen you’re part of Gen, you’ll have the flexibility, tools, and support to do your best work and grow your career, from flexible working options and time off to competitive pay, benefits, and well-being programs.\n\nAt Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation, and continuous learning, and we seek out people with different experiences, identities, and ideas to join our team. You’ll work with people who back each other, respect each other, and understand that our differences are a competitive advantage.\n\nIf this sounds like you, we’d love you to be part of Gen.\n\nHow We Work\n\nOur hybrid work model (3 days in the New York office) gives us the face-to-face time to have creative conversations, hold meaningful meetings, make quick decisions, and build relationships. At the same time, it offers the flexibility you need to focus and do your best work.\n\nAbout the Role\n\nThe Senior AI Search & SEO Strategist is a key practitioner on Gen's Discoverability and Distribution team, responsible for driving visibility and authority of Gen's consumer brands across organic search, AI-powered discovery surfaces, and the open web.\n\nYou'll manage the content optimization strategy of our cybersecurity and identity portfolio, shaping how Gen's websites and brands appear at a time when search systems, large language models, and AI answer engines are fundamentally changing how consumers discover information.\n\nThis is not a traditional organic optimization position; this is a role for a hands-on, high-impact expert equally fluent in SEO craft, content strategy, agentic workflows, and the emerging field of Answer Engine Optimization (AEO). Success depends on both understanding how LLMs synthesize and surface information and being able to create and communicate strategy effectively to build the strong cross-functional relationships required to execute.\n\nYou’ll join a team of digital content strategists, technical-optimization experts, editors, and web publishers. And you’ll work closely with PR, affiliate, product, and other internal teams — helping connect organic and AEO content strategy to brand visibility and customer acquisition goals.\n\nWe are a collaborative, globally distributed team that moves quickly, shares knowledge openly, and takes the quality of our work seriously without taking ourselves too seriously.\n\nKey Responsibilities\n\nCross-functional Collaboration\n\n - Partner with technical SEO, web development, UX, and product teams to ensure content strategy and execution align with organic and AI Search best practices.\n\n - Identify and own new brand-visibility and audience-growth projects, earning support from other teams and communicating value and results to leadership.\n\n - Serve as the primary organic and AEO POC for internal and external partners - providing briefs and reviewing deliverables for web development projects, redesigns, system migrations, and other projects to ensure standards are met.\n\n - Champion SEO and AEO best practices throughout the organization, evangelizing standards across marketing, web production, product, and other internal teams.\n\n\n\nContent Strategy & Optimization\n\n - Manage the organic and acquisition content strategy for Gen's cybersecurity portfolio.\n\n - Oversee content audits, URL mapping exercises, and refresh workflows to ensure clear content architecture, product-roadmap alignment, and strong organic and web performance.\n\n - Develop detailed content briefs that guide editorial and web teams to create best-in-class landing pages.\n\nMonitoring & Reporting\n\n· Work with enterprise and custom analytics tools to track and analyze web performance and LLM visibility, using data to drive optimization decisions and translate findings into editorial and digital PR activation plans.\n\n· Own the team's monthly and quarterly SEO/AEO reporting, measuring and communicating AEO onsite and offsite initiatives and providing context and insights to inform strategy.\n\nAbout You\n\nYou’ll bring craft, curiosity, conscientiousness, speed, and rigor, raising the bar for how our team helps our brands communicate core values, meet audiences, and build consumer trust.\n\n - 5+ years of hands-on SEO (and AEO) experience with a strong focus on content strategy, editorial optimization, and organic performance — ideally in a tech or YMYL vertical.\n\n - Proven track record of driving measurable organic and AI search improvements through content strategy and optimization.\n\n - Experience creating content briefs and working with freelance writers or agency partners to ensure exceptional content execution.\n\n - Strong analytical skills, comfortable with performance data, and able to translate insights into prioritized action plans.\n\n - Familiarity with AEO, entity SEO, and experience optimizing content for AI-powered search surfaces.\n\n - Deep proficiency with SEO tooling: Semrush, Ahrefs, Google Search Console, Screaming Frog, and/or equivalent platforms.\n\n - Proficiency with Google Analytics, Adobe Analytics, Amplitude, or other analytics platforms. Ad hoc dashboard creation in Looker Studio, Power BI, or a similar tool a plus.\n\n - Growing fluency with (or eagerness to master) emerging enterprise LLM monitoring tools like Profound.\n\n - Strong experience building projects and agents with Claude or ChatGPT, while remaining conscientious and capable of distinguishing signals from noise.\n\n - Experience applying E-E-A-T and YMYL content quality standards, preferably in a rigorous editorial environment.\n\n - Comfortable managing multiple concurrent workstreams across external agencies, internal teams, and cross-functional partners.\n\n - Exceptional written and verbal communication skills; ability to translate complex SEO/AEO/digital marketing concepts to non-specialists and influence stakeholder decision making.\n\n - Experience with enterprise or global/multi-brand website environments a plus.\n\n - A positive, adaptable, and collaborative approach, able to operate effectively and flexibly without supervision.\n\n - Highly organized and detail-oriented with an obsessive focus on results, quality, and analytical precision.\n\nCompensation\n\nThe annual base salary for this position is $165,000 USD. This role is also eligible for an annual performance-based bonus. Base salary is one component of Gen’s total compensation package. Actual compensation will vary based on a candidate’s qualifications, experience, skills and competencies related to the role.\n\nBenefits\n\n - 401(k) retirement plan with company match: Gen matches 50% of the first 7% of eligible pay you contribute, capped at $6,000 per year in company match.\n\n - Health Savings Account (HSA) funding: If you enroll in an HSA-eligible medical plan, Gen contributes $500–$1,500 per year depending on your coverage tier.\n\n - Wellness and fitness reimbursement: Up to $375 per year for eligible fitness and wellness expenses.\n\n - Sustainable home improvement allowance: Up to $500 per year for approved sustainable home upgrades.\n\n - Tuition and education reimbursement: Up to $5,250 per calendar year for approved, job-related education.\n\nWhat’s Next\n\n - If this sounds like the right fit for you, we want to hear from you. Here’s what to expect after you apply:\n\n - Application Review: Our team will review your application and reach out within 2 weeks if we want to move forward.\n\n - Introductory Zoom meeting with Recruiter: A 15-20-minute conversation with a recruiter to learn more about your background, talk about the role, find out where you can add value quickly, and why you are compelled to work with (Norton, MoneyLion, LifeLock, Avast)\n\n - Hiring Manager Interviews: Deeper conversations with the hiring manager on your experience, the scope of the role, what success means, etc.\n\n - Team Interviews: Conversations with other members of the team.\n\n - Final Decision: We move quickly and will keep you informed at every step.\n\n___________________\n\nGen is an equal opportunity employer, and we’re committed to fair, inclusive practices at every stage of the candidate and employee journey. Employment decisions are based on merit, experience and business needs."},{"id":"82b278d7-9280-4649-977a-11968f992aec","title":"Privacy Support Analyst","department":"Global Customer Organization","team":"Global Customer Organization","employmentType":"FullTime","location":"IND - Chennai","secondaryLocations":[],"publishedAt":"2026-09-02T08:46:04.336+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"postalCode":"600089","addressRegion":"Tamil Nādu","streetAddress":"1/24, Shivaji Gardens","addressCountry":"India","addressLocality":"Chennai"}},"jobUrl":"https://jobs.ashbyhq.com/gen-digital/82b278d7-9280-4649-977a-11968f992aec","applyUrl":"https://jobs.ashbyhq.com/gen-digital/82b278d7-9280-4649-977a-11968f992aec/application","descriptionHtml":"About Gen
Gen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries.
Together, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. We’re always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results.
When you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs.
At Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You’ll work with people who back each other, respect each other and understand that our differences are a competitive advantage.
If this sounds like you, we’d love you to be part of Gen.
About the role :
The Fulfillment Operations Analyst plays a key role in ensuring customers receive the right products, entitlements, and communications at the right time. This role sits within Consumer Services & Inside Sales (CSIS) and partners closely with support, sales IT, and external vendors to keep fulfillment and Executive Privacy workflows accurate, timely, and scalable as we grow.
You’ll own day-to-day monitoring of fulfillment and removal processes, investigate and resolve issues, and use both traditional analytics and AI-powered tools to recommend improvements that reduce defects and re-work. You are comfortable using AI assistants for research, documentation, and analysis while maintaining strong human judgment and quality control.
Key Responsibilities
Monitor end-to-end order, entitlement, and fulfillment workflows to ensure on-time, accurate delivery for Executive Privacy and consumer customers.
Own day-to-day execution of Executive Privacy removal strategies, including monitoring, auditing, and quality checks to ensure high-quality outcomes and thorough due diligence.
Systematically remove personal data from online sources, working your task queue in line with standard turnaround times and fulfillment SLAs.
Triage and resolve fulfillment and removal defects (e.g., incorrect products, missing entitlements, failed removals), coordinating with CS, Sales, Tech/Ops, and Account Managers as needed.
Leverage AI-enabled tools (e.g., AI assistants, AI features in spreadsheets/BI tools) to accelerate research, data analysis, and documentation while ensuring accuracy and compliance with internal guidelines.
Support new product, offer, and campaign launches by validating fulfillment and removal flows, test cases, and data mappings before and after release.
Create and maintain process documentation, playbooks, and runbooks for common fulfillment and Executive Privacy scenarios and edge cases.
Complete ad-hoc assignments related to client removals and campaign fulfillment as needed.
Surface data-driven recommendations to simplify processes, reduce manual work, and improve the customer experience.
Collaborate with internal and external partners where fulfillment steps touch third-party platforms.
About You
Experience in operations, fulfillment, order management, privacy/removal services, or business operations in a SaaS, e-commerce, or subscription-based environment.
Proficiency with internet browsers and Microsoft Office Suite; comfortable learning new tools and systems quickly.
Experience using AI/automation tools (e.g., AI assistants, AI features in spreadsheets/BI tools, knowledge-management search) to improve productivity, analyze data, or draft/process documentation, with strong human review.
Excellent consulting, written, and verbal communication skills; able to explain complex topics clearly to both internal partners and clients.
Strong analytical, problem-solving, and organizational skills, with experience working with data in Excel/Sheets and/or BI tools.
Proven ability to multitask and prioritize a high volume of tasks across multiple accounts while maintaining exceptional attention to detail.
Demonstrated ability to stay calm, professional, and solutions-oriented under pressure and tight deadlines.
Track record of collaborating effectively across teams (support, sales, Account Management, IT, vendors) and influencing without direct authority.
Comfortable working in a fast-paced, ticket- and documentation-driven environment.
Experience in consumer support, inside sales, privacy operations, or CS operations.
Familiarity with tools such as Salesforce, ServiceNow/Jira, and contact center platforms.
Experience applying AI or advanced analytics to operations (e.g., queue prioritization, root-cause analysis, or process optimization).
Background in continuous improvement (Lean, Six Sigma, or similar) and process mapping.
Prior experience in subscription, entitlement, or digital product fulfillment.
What's Next...
- TA Screening Call
- Tech Interview
- Interview & Discussion- Hiring Manager (Virtual or face-to-face)
","descriptionPlain":"About Gen\n\nGen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries.\n\n\n\nTogether, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. We’re always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results.\n\nWhen you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs.\n\nAt Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You’ll work with people who back each other, respect each other and understand that our differences are a competitive advantage.\n\nIf this sounds like you, we’d love you to be part of Gen.\n\nAbout the role : \n\nThe Fulfillment Operations Analyst plays a key role in ensuring customers receive the right products, entitlements, and communications at the right time. This role sits within Consumer Services & Inside Sales (CSIS) and partners closely with support, sales IT, and external vendors to keep fulfillment and Executive Privacy workflows accurate, timely, and scalable as we grow.\n\nYou’ll own day-to-day monitoring of fulfillment and removal processes, investigate and resolve issues, and use both traditional analytics and AI-powered tools to recommend improvements that reduce defects and re-work. You are comfortable using AI assistants for research, documentation, and analysis while maintaining strong human judgment and quality control.\n\nKey Responsibilities\n\n - Monitor end-to-end order, entitlement, and fulfillment workflows to ensure on-time, accurate delivery for Executive Privacy and consumer customers.\n\n - Own day-to-day execution of Executive Privacy removal strategies, including monitoring, auditing, and quality checks to ensure high-quality outcomes and thorough due diligence.\n\n - Systematically remove personal data from online sources, working your task queue in line with standard turnaround times and fulfillment SLAs.\n\n - Triage and resolve fulfillment and removal defects (e.g., incorrect products, missing entitlements, failed removals), coordinating with CS, Sales, Tech/Ops, and Account Managers as needed.\n\n - Leverage AI-enabled tools (e.g., AI assistants, AI features in spreadsheets/BI tools) to accelerate research, data analysis, and documentation while ensuring accuracy and compliance with internal guidelines.\n\n - Support new product, offer, and campaign launches by validating fulfillment and removal flows, test cases, and data mappings before and after release.\n\n - Create and maintain process documentation, playbooks, and runbooks for common fulfillment and Executive Privacy scenarios and edge cases.\n\n - Complete ad-hoc assignments related to client removals and campaign fulfillment as needed.\n\n - Surface data-driven recommendations to simplify processes, reduce manual work, and improve the customer experience.\n\n - Collaborate with internal and external partners where fulfillment steps touch third-party platforms.\n\nAbout You\n\n - Experience in operations, fulfillment, order management, privacy/removal services, or business operations in a SaaS, e-commerce, or subscription-based environment.\n\n - Proficiency with internet browsers and Microsoft Office Suite; comfortable learning new tools and systems quickly.\n\n - Experience using AI/automation tools (e.g., AI assistants, AI features in spreadsheets/BI tools, knowledge-management search) to improve productivity, analyze data, or draft/process documentation, with strong human review.\n\n - Excellent consulting, written, and verbal communication skills; able to explain complex topics clearly to both internal partners and clients.\n\n - Strong analytical, problem-solving, and organizational skills, with experience working with data in Excel/Sheets and/or BI tools.\n\n - Proven ability to multitask and prioritize a high volume of tasks across multiple accounts while maintaining exceptional attention to detail.\n\n - Demonstrated ability to stay calm, professional, and solutions-oriented under pressure and tight deadlines.\n\n - Track record of collaborating effectively across teams (support, sales, Account Management, IT, vendors) and influencing without direct authority.\n\n - Comfortable working in a fast-paced, ticket- and documentation-driven environment.\n\n - Experience in consumer support, inside sales, privacy operations, or CS operations.\n\n - Familiarity with tools such as Salesforce, ServiceNow/Jira, and contact center platforms.\n\n - Experience applying AI or advanced analytics to operations (e.g., queue prioritization, root-cause analysis, or process optimization).\n\n - Background in continuous improvement (Lean, Six Sigma, or similar) and process mapping.\n\n - Prior experience in subscription, entitlement, or digital product fulfillment.\n\nWhat's Next...\n\n- TA Screening Call\n\n- Tech Interview\n\n- Interview & Discussion- Hiring Manager (Virtual or face-to-face)"},{"id":"7e084364-a6bf-476f-b775-76e295f2a689","title":"Operational Audit Leader ","department":"Finance & Business Performance","team":"Finance & Business Performance","employmentType":"FullTime","location":"USA - Tempe, AZ","secondaryLocations":[],"publishedAt":"2026-08-28T14:46:39.839+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"85281","addressRegion":"Arizona","streetAddress":"60 E. Rio Salado Pkwy, Suite 1000","addressCountry":"United States","addressLocality":"Tempe"}},"jobUrl":"https://jobs.ashbyhq.com/gen-digital/7e084364-a6bf-476f-b775-76e295f2a689","applyUrl":"https://jobs.ashbyhq.com/gen-digital/7e084364-a6bf-476f-b775-76e295f2a689/application","descriptionHtml":"Gen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries.
Together, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. We’re always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results.
When you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs
At Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You’ll work with people who back each other, respect each other and understand that our differences are a competitive advantage.
If this sounds like you, we’d love you to be part of Gen.
The Operational Audit Leader will be responsible for building and leading a risk-based operational audit function that provides independent assurance and business insights beyond SOX compliance. This role will drive enterprise risk coverage and position Internal Audit as a trusted advisor.
Specific Responsibilities
Partner with business leaders to support advisory engagements (e.g., process improvement, system implementation, transformation initiatives)
Identify and assess operational, financial, compliance, IT, and strategic risks
Develop and execute a risk-based operational audit plan aligned with enterprise priorities.
Lead end-to-end operational audits (risk assessment, scoping, fieldwork, reporting) across business functions
Deliver actionable insights and recommendations that improve business performance and risk management
Build and maintain audit methodologies, tools, and templates for operational audits
Drive stakeholder engagement and adoption of audit recommendations
Lead/partner special projects – transformation; M&A etc.
Adopt AI tools and other automation for Internal audit function, including SOX processes
Personal Attributes
Visionary leader with a strategic mindset and a passion for leveraging data to drive decision making.
Ability to thrive in a fast-paced, high-tech environment and manage complex problem.
Location: Tempe, AZ Office (Onsite 3 days per week)
The annual base salary for this position is expected to be between $150,000 and $220,000. Base salary is one component of Gen's total compensation package, which includes 401(k) match, health insurance options, disability coverage, life insurance, and unlimited paid time off. Actual salaries will vary based on a candidate’s qualifications, experience, skills, and competencies related to the role.
After you submit your application, you can expect the following steps in the recruitment process:
· TA Call
· Hiring Manager (Virtual)
· Senior Leadership (Virtual)
· Senior Leadership (Virtual)
· Senior Leadership (Virtual)
· Final Interview - Hiring Manager (Virtual or face-to-face)
","descriptionPlain":"ABOUT GEN\n\nGen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries.\n\nTogether, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. We’re always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results.\n\nWhen you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs\n\nAt Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You’ll work with people who back each other, respect each other and understand that our differences are a competitive advantage.\n\nIf this sounds like you, we’d love you to be part of Gen.\n\n\nABOUT THE ROLE\n\nThe Operational Audit Leader will be responsible for building and leading a risk-based operational audit function that provides independent assurance and business insights beyond SOX compliance. This role will drive enterprise risk coverage and position Internal Audit as a trusted advisor.\n\nSpecific Responsibilities\n\n - Partner with business leaders to support advisory engagements (e.g., process improvement, system implementation, transformation initiatives)\n\n - Identify and assess operational, financial, compliance, IT, and strategic risks\n\n - Develop and execute a risk-based operational audit plan aligned with enterprise priorities.\n\n - Lead end-to-end operational audits (risk assessment, scoping, fieldwork, reporting) across business functions\n\n - Deliver actionable insights and recommendations that improve business performance and risk management\n\n - Build and maintain audit methodologies, tools, and templates for operational audits\n\n - Drive stakeholder engagement and adoption of audit recommendations\n\n - Lead/partner special projects – transformation; M&A etc.\n\n - Adopt AI tools and other automation for Internal audit function, including SOX processes\n\nPersonal Attributes\n\n - Visionary leader with a strategic mindset and a passion for leveraging data to drive decision making.\n\n - Ability to thrive in a fast-paced, high-tech environment and manage complex problem.\n\n\n\nLocation: Tempe, AZ Office (Onsite 3 days per week)\n\nThe annual base salary for this position is expected to be between $150,000 and $220,000. Base salary is one component of Gen's total compensation package, which includes 401(k) match, health insurance options, disability coverage, life insurance, and unlimited paid time off. Actual salaries will vary based on a candidate’s qualifications, experience, skills, and competencies related to the role.\n\n\n\n\nWHAT’S NEXT…\n\nAfter you submit your application, you can expect the following steps in the recruitment process:\n\n· TA Call\n\n· Hiring Manager (Virtual)\n\n· Senior Leadership (Virtual)\n\n· Senior Leadership (Virtual)\n\n· Senior Leadership (Virtual)\n\n· Final Interview - Hiring Manager (Virtual or face-to-face)"},{"id":"280f61a8-8243-4b68-9a5c-b3f7bc3f22fc","title":"HR Business Partner","department":"People & Culture","team":"People & Culture","employmentType":"FullTime","location":"USA - New York, NY","secondaryLocations":[{"location":"USA - Mountain View, CA","address":{"postalAddress":{"postalCode":"94043","addressRegion":"California","streetAddress":"487 East Middlefield Road","addressCountry":"United States","addressLocality":"Mountain View"}}},{"location":"USA - Tempe, AZ","address":{"postalAddress":{"postalCode":"85281","addressRegion":"Arizona","streetAddress":"60 E. Rio Salado Pkwy, Suite 1000","addressCountry":"United States","addressLocality":"Tempe"}}}],"publishedAt":"2026-09-01T17:29:41.852+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"postalCode":"10011","addressRegion":"New York","streetAddress":"249-245 West 17th Street, 4th Floor","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/gen-digital/280f61a8-8243-4b68-9a5c-b3f7bc3f22fc","applyUrl":"https://jobs.ashbyhq.com/gen-digital/280f61a8-8243-4b68-9a5c-b3f7bc3f22fc/application","descriptionHtml":"Gen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries.
Together, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. We’re always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results.
When you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs.
At Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You’ll work with people who back each other, respect each other and understand that our differences are a competitive advantage.
If this sounds like you, we’d love you to be part of Gen.
The HR Business Partner at
Gen is a trusted strategic partner to senior leaders who translates business and AI strategy into practical people strategies. This role owns the end-to-end talent agenda across workforce planning, acquisition, performance, engagement, culture, and retention, ensuring people priorities deliver measurable business outcomes. Working through cross-functional HR squads, the HRBP leads planning and execution that build organizational capability, improve decision-making, and create competitive advantage through people.
Key focus areas include ownership of the end-to-end talent journey, trusted partnership with business leaders, integrated talent acquisition and retention strategy, engagement and performance outcomes, and a highly productive culture rooted in innovation, accountability, inclusion, and responsible technology adoption.
· Workforce and org strategy: Translate business and AI strategy into workforce plans that anticipate capability needs, capacity shifts, and operating model changes. Lead org design efforts, model future-state scenarios, and support restructuring and M&A integration with clear change plans and leadership alignment.
· Talent strategy and planning: Define talent, succession, and development strategies for critical roles and future capability needs. Lead talent reviews and performance calibration, identify high-potential talent, and partner with leaders to create targeted development actions that strengthen bench depth and retention.
· Talent acquisition and retention: Partner with Talent Acquisition to define hiring strategies for critical roles, improve quality of hire, and remove barriers that slow recruitment. Use retention insights to address risk areas early and ensure hiring decisions support long-term capability and business priorities.
· Engagement, Culture & Employee Experience: Translate engagement insights into action plans. Embed DEI into talent decisions. Partner with leaders on change management and culture building.
· Performance & Reward Excellence: Sponsor performance cycles (goal-setting, feedback, calibration). Ensure reward strategies support retention and performance. Coach leaders on accountability.
· Leadership Coaching & Change: Coach leaders on org effectiveness and team dynamics. Guide teams through transformation. Lead people change strategy for new tools and operating models.
· HR analytics and insights: Use people analytics, external benchmarks, and business data to identify trends, risks, and opportunities. Translate insights into executive-ready recommendations, build ROI models for people initiatives, and track outcomes to improve investment decisions over time.
· Operational Oversight: Ensure execution of core HR cycles. Guide complex employee relations and risk cases. Maintain compliance and coordinate across HR functions.
· Workforce and capability plans aligned to business strategy.
· Org design and change plans.
· Talent and succession strategies for critical roles.
· Engagement action plans with measurable outcomes.
· Executive-ready recommendations supported by analytics.
· Successful sprint delivery that demonstrates clear business impact.
Experience: 8+ years of progressive HR experience in a technology-driven environment.
· Expertise in org design, workforce planning, talent, performance, and culture.
· Ability to translate technology and AI strategy into people implications.
· Experience with people analytics and HR technology.
· Strong coaching, consulting, and influencing skills.
· Comfort operating in agile, squad-based, matrix structures.
· Practical understanding of DEI principles and inclusive decision-making.
· Thinks strategically about people, technology, and business outcomes.
· Earns trust through insight, sound judgment, and accountability.
· Uses data and influence to drive business impact.
· Leads change with clarity and empathy.
· Actively shapes culture and champions inclusion.
· Thrives in cross-functional environments and stays current on talent trends, HR technology, and organizational effectiveness.
· Recruiter Video Call
· Hiring Manager Video Call
· Stakeholder Interview
· Senior Leader Final
","descriptionPlain":"ABOUT GEN:\n\n\n\nGen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries.\n\n\n\nTogether, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. We’re always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results.\n\n\n\nWhen you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs.\n\n\n\nAt Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You’ll work with people who back each other, respect each other and understand that our differences are a competitive advantage.\n\n\n\nIf this sounds like you, we’d love you to be part of Gen.\n\n\n\n\nABOUT THE ROLE:\n\nThe HR Business Partner at\n\n Gen is a trusted strategic partner to senior leaders who translates business and AI strategy into practical people strategies. This role owns the end-to-end talent agenda across workforce planning, acquisition, performance, engagement, culture, and retention, ensuring people priorities deliver measurable business outcomes. Working through cross-functional HR squads, the HRBP leads planning and execution that build organizational capability, improve decision-making, and create competitive advantage through people.\n\nKey focus areas include ownership of the end-to-end talent journey, trusted partnership with business leaders, integrated talent acquisition and retention strategy, engagement and performance outcomes, and a highly productive culture rooted in innovation, accountability, inclusion, and responsible technology adoption.\n\n\n\n\nKEY RESPONSIBILITIES:\n\n· Workforce and org strategy: Translate business and AI strategy into workforce plans that anticipate capability needs, capacity shifts, and operating model changes. Lead org design efforts, model future-state scenarios, and support restructuring and M&A integration with clear change plans and leadership alignment.\n\n· Talent strategy and planning: Define talent, succession, and development strategies for critical roles and future capability needs. Lead talent reviews and performance calibration, identify high-potential talent, and partner with leaders to create targeted development actions that strengthen bench depth and retention.\n\n· Talent acquisition and retention: Partner with Talent Acquisition to define hiring strategies for critical roles, improve quality of hire, and remove barriers that slow recruitment. Use retention insights to address risk areas early and ensure hiring decisions support long-term capability and business priorities.\n\n· Engagement, Culture & Employee Experience: Translate engagement insights into action plans. Embed DEI into talent decisions. Partner with leaders on change management and culture building.\n\n· Performance & Reward Excellence: Sponsor performance cycles (goal-setting, feedback, calibration). Ensure reward strategies support retention and performance. Coach leaders on accountability.\n\n· Leadership Coaching & Change: Coach leaders on org effectiveness and team dynamics. Guide teams through transformation. Lead people change strategy for new tools and operating models.\n\n· HR analytics and insights: Use people analytics, external benchmarks, and business data to identify trends, risks, and opportunities. Translate insights into executive-ready recommendations, build ROI models for people initiatives, and track outcomes to improve investment decisions over time.\n\n· Operational Oversight: Ensure execution of core HR cycles. Guide complex employee relations and risk cases. Maintain compliance and coordinate across HR functions.\n\n\nKEY DELIVERABLES:\n\n· Workforce and capability plans aligned to business strategy.\n\n· Org design and change plans.\n\n· Talent and succession strategies for critical roles.\n\n· Engagement action plans with measurable outcomes.\n\n· Executive-ready recommendations supported by analytics.\n\n· Successful sprint delivery that demonstrates clear business impact.\n\n\nABOUT YOU:\n\nExperience: 8+ years of progressive HR experience in a technology-driven environment.\n\n\nSKILLS:\n\n· Expertise in org design, workforce planning, talent, performance, and culture.\n\n· Ability to translate technology and AI strategy into people implications.\n\n· Experience with people analytics and HR technology.\n\n· Strong coaching, consulting, and influencing skills.\n\n· Comfort operating in agile, squad-based, matrix structures.\n\n· Practical understanding of DEI principles and inclusive decision-making.\n\n\nPERSONAL ATTRIBUTES:\n\n· Thinks strategically about people, technology, and business outcomes.\n\n· Earns trust through insight, sound judgment, and accountability.\n\n· Uses data and influence to drive business impact.\n\n· Leads change with clarity and empathy.\n\n· Actively shapes culture and champions inclusion.\n\n· Thrives in cross-functional environments and stays current on talent trends, HR technology, and organizational effectiveness.\n\n\nWHAT’S NEXT:\n\n· Recruiter Video Call\n\n· Hiring Manager Video Call\n\n· Stakeholder Interview\n\n· Senior Leader Final"},{"id":"b235313c-15dd-4e3a-8000-518b2ddcc50d","title":"Principal Product Designer ","department":"Product & Portfolio","team":"Product & Portfolio","employmentType":"FullTime","location":"USA - New York, NY","secondaryLocations":[],"publishedAt":"2026-09-01T21:03:03.305+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"10011","addressRegion":"New York","streetAddress":"249-245 West 17th Street, 4th Floor","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/gen-digital/b235313c-15dd-4e3a-8000-518b2ddcc50d","applyUrl":"https://jobs.ashbyhq.com/gen-digital/b235313c-15dd-4e3a-8000-518b2ddcc50d/application","descriptionHtml":"Gen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries.
Together, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. We’re always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results.
When you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs.
At Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You’ll work with people who back each other, respect each other and understand that our differences are a competitive advantage.
If this sounds like you, we’d love you to be part of Gen.
We’re looking for a hands-on product design leader to support the MoneyLion brand and help shape the next chapter of its digital product experience. In this role, you’ll balance meaningful individual contribution with day-to-day leadership—designing experiences for MoneyLion app features, with a growing focus on the MoneyLion web experience, while guiding designers in our global offices.
You’ll oversee and contribute to the execution of existing products and features, partnering closely with product and engineering to align on scope, delivery, and quality. This is an ideal opportunity for a senior product designer who brings strong craft, deep Figma expertise, and a track record of shipping thoughtful work. You should be comfortable moving between IC and leadership modes, fluent in using AI tools such as Claude in your daily practice, and excited to explore internal tools and introduce new skills that elevate how our team works.
• Hands-on design work on the MoneyLion app features, with a closer eye on MoneyLion web
• Day to day oversight of designers across three regions, including reviews, critique, and unblocking
• Coaching junior designers so our execution quality and consistency
• Driving MLDS 4.0 adoption across product teams and keeping design and build aligned
• Making sure designers have the resources, clarity, and context they need to deliver
• Partnering closely with product and engineering on delivery, scope, and quality
• Senior level product design experience, strong craft, and a track record of shipping
• Experience leading or mentoring designers, ideally across time zones
• Deep Figma proficiency, including design systems, components, and tokens
• Fluent with AI tools in daily practice (Claude and others) and curious about building internal tools and being able to adopt an introduce new skills to our team
• Comfortable balancing IC work with team leadership, and knowing when to switch modes
What’s Next:
Your CV will be reviewed together by the recruiter and hiring manager to assess the scope of your role, the impact you’ve delivered, and how your experience aligns with the position. If shortlisted, the recruiter will invite you to an initial Zoom conversation to discuss your background, what’s compelling you to Gen, and walk you through the interview process.
Important Application Note – When you apply, please include your current city and country and let us know your work status (e.g. visa status, right to work in the relevant country, etc.).
Gen is an equal opportunity employer, and we’re committed to fair, inclusive practices at every stage of the candidate and employee journey. Employment decisions are based on merit, experience and business needs.
Interview Process:
· TA Call
· Hiring Manager Interview
· Panel Interview
","descriptionPlain":"ABOUT GEN:\n\nGen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries.\n\nTogether, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. We’re always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results.\n\nWhen you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs.\n\nAt Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You’ll work with people who back each other, respect each other and understand that our differences are a competitive advantage.\n\nIf this sounds like you, we’d love you to be part of Gen.\n\n\n\n\nABOUT THE ROLE:\n\nWe’re looking for a hands-on product design leader to support the MoneyLion brand and help shape the next chapter of its digital product experience. In this role, you’ll balance meaningful individual contribution with day-to-day leadership—designing experiences for MoneyLion app features, with a growing focus on the MoneyLion web experience, while guiding designers in our global offices.\n\nYou’ll oversee and contribute to the execution of existing products and features, partnering closely with product and engineering to align on scope, delivery, and quality. This is an ideal opportunity for a senior product designer who brings strong craft, deep Figma expertise, and a track record of shipping thoughtful work. You should be comfortable moving between IC and leadership modes, fluent in using AI tools such as Claude in your daily practice, and excited to explore internal tools and introduce new skills that elevate how our team works.\n\n\n\n\nKEY RESPONSIBILITIES:\n\n• Hands-on design work on the MoneyLion app features, with a closer eye on MoneyLion web\n\n• Day to day oversight of designers across three regions, including reviews, critique, and unblocking\n\n• Coaching junior designers so our execution quality and consistency\n\n• Driving MLDS 4.0 adoption across product teams and keeping design and build aligned\n\n• Making sure designers have the resources, clarity, and context they need to deliver\n\n• Partnering closely with product and engineering on delivery, scope, and quality\n\n\n\n\n\nABOUT YOU:\n\n• Senior level product design experience, strong craft, and a track record of shipping\n\n• Experience leading or mentoring designers, ideally across time zones\n\n• Deep Figma proficiency, including design systems, components, and tokens\n\n• Fluent with AI tools in daily practice (Claude and others) and curious about building internal tools and being able to adopt an introduce new skills to our team\n\n• Comfortable balancing IC work with team leadership, and knowing when to switch modes\n\n\n\nWhat’s Next:\n\n\nYour CV will be reviewed together by the recruiter and hiring manager to assess the scope of your role, the impact you’ve delivered, and how your experience aligns with the position. If shortlisted, the recruiter will invite you to an initial Zoom conversation to discuss your background, what’s compelling you to Gen, and walk you through the interview process.\n\nImportant Application Note – When you apply, please include your current city and country and let us know your work status (e.g. visa status, right to work in the relevant country, etc.).\n\nGen is an equal opportunity employer, and we’re committed to fair, inclusive practices at every stage of the candidate and employee journey. Employment decisions are based on merit, experience and business needs.\n\n\n\nInterview Process:\n\n· TA Call\n\n· Hiring Manager Interview\n\n· Panel Interview"},{"id":"2af7c31e-8ada-4e80-928f-00b6befeb2d0","title":"Partner Success Manager","department":"Partnerships & Alliances","team":"Partnerships & Alliances","employmentType":"FullTime","location":"AUS - Remote","secondaryLocations":[],"publishedAt":"2026-09-02T02:48:12.586+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"Australia"}},"jobUrl":"https://jobs.ashbyhq.com/gen-digital/2af7c31e-8ada-4e80-928f-00b6befeb2d0","applyUrl":"https://jobs.ashbyhq.com/gen-digital/2af7c31e-8ada-4e80-928f-00b6befeb2d0/application","descriptionHtml":"About Gen:
Gen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries.
Together, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. We’re always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results.
When you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs.
At Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You’ll work with people who back each other, respect each other and understand that our differences are a competitive advantage.
If this sounds like you, we’d love you to be part of Gen.
About the Role
The Partner Success Manager is responsible for managing and influencing retail business partners and key decision-makers across a defined territory to grow Gen market share. This role focuses on building strong partner relationships, maximizing retail leverage, representing Gen professionally in market, and identifying growth opportunities through consistent field execution and account management.
Key Responsibilities
Manage retail business partners and key decision-makers within a defined territory to grow Gen market share.
Build and maintain a high degree of rapport with partners and retail stakeholders.
Represent Gen positively and professionally in all partner interactions.
Identify and capitalize on growth opportunities through strong in-store and account execution.
Focus on teamwork, accountability, and a strong work ethic in the delivery of territory objectives.
Ensure timely and efficient execution of the approved cycle plan, with focus on: call coverage, call rate, and call frequency.
Ensure all nominated outlets within the defined territory are visited quarterly.
Achieve the required number of calls per day as nominated by the manager.
Achieve the required call frequency for each respective outlet.
Follow time-utilization guidelines to plan weekly store visits effectively.
Allocate one day per week to administration tasks associated with the role. Commit to four remaining days per week in the field.
Work standard business hours, typically 8:00 am to 5:00 pm.
Track and report on sales cycle visits weekly.
Manage territory expenditure within budget to ensure cost-effective use of Gen resources.
Execute key account and marketing objectives through strong representation across all channels.
Establish and maintain strong rapport with key decision-makers and secure retailer support.
Communicate Gen initiatives clearly and effectively to retail partners and store teams.
Advise and guide retail salespeople on Gen products through group and one-on-one training sessions to improve product knowledge.
Uphold corporate integrity and values, ensuring all activities comply with Gen policies and procedures.
Monitor and report relevant market information, including competitor intelligence, to improve understanding of trade developments and support strategy development.
Deliver the above accountabilities in support of quota achievement.
About You
Strong relationship-building and influencing skills
Excellent communication and presentation capability
Territory planning and time-management skills
Retail execution and field sales discipline
Ability to work independently while collaborating across teams
Commercial awareness and budget discipline
Strong training and coaching capability
High integrity and professionalism
Success Measures:
Achievement of territory call coverage, call rate, and call frequency targets
Delivery against territory and quota objectives
Growth in retail market share within assigned territory
Effective execution of account and marketing plans
Strong retailer engagement and advocacy
Timely reporting and actionable market intelligence
What's Next...
First Round – 1 hour (Virtual)
Second Round – 1 hour (Virtual)
__________
Gen is an equal opportunity employer, and we’re committed to fair, inclusive practices at every stage of the candidate and employee journey. Employment decisions are based on merit, experience and business needs.
","descriptionPlain":"About Gen:\n\nGen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries.\n\n\n\nTogether, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. We’re always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results.\n\nWhen you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs.\n\nAt Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You’ll work with people who back each other, respect each other and understand that our differences are a competitive advantage.\n\nIf this sounds like you, we’d love you to be part of Gen.\n\n\n\nAbout the Role\n\nThe Partner Success Manager is responsible for managing and influencing retail business partners and key decision-makers across a defined territory to grow Gen market share. This role focuses on building strong partner relationships, maximizing retail leverage, representing Gen professionally in market, and identifying growth opportunities through consistent field execution and account management.\n\n\n\nKey Responsibilities\n\n - Manage retail business partners and key decision-makers within a defined territory to grow Gen market share.\n\n - Build and maintain a high degree of rapport with partners and retail stakeholders.\n\n - Represent Gen positively and professionally in all partner interactions.\n\n - Identify and capitalize on growth opportunities through strong in-store and account execution.\n\n - Focus on teamwork, accountability, and a strong work ethic in the delivery of territory objectives.\n\n - Ensure timely and efficient execution of the approved cycle plan, with focus on: call coverage, call rate, and call frequency.\n\n - Ensure all nominated outlets within the defined territory are visited quarterly.\n\n - Achieve the required number of calls per day as nominated by the manager.\n\n - Achieve the required call frequency for each respective outlet.\n\n - Follow time-utilization guidelines to plan weekly store visits effectively.\n\n - Allocate one day per week to administration tasks associated with the role. Commit to four remaining days per week in the field.\n\n - Work standard business hours, typically 8:00 am to 5:00 pm.\n\n - Track and report on sales cycle visits weekly.\n\n - Manage territory expenditure within budget to ensure cost-effective use of Gen resources.\n\n - Execute key account and marketing objectives through strong representation across all channels.\n\n - Establish and maintain strong rapport with key decision-makers and secure retailer support.\n\n - Communicate Gen initiatives clearly and effectively to retail partners and store teams.\n\n - Advise and guide retail salespeople on Gen products through group and one-on-one training sessions to improve product knowledge.\n\n - Uphold corporate integrity and values, ensuring all activities comply with Gen policies and procedures.\n\n - Monitor and report relevant market information, including competitor intelligence, to improve understanding of trade developments and support strategy development.\n\n - Deliver the above accountabilities in support of quota achievement.\n\n\n\nAbout You\n\n - Strong relationship-building and influencing skills\n\n - Excellent communication and presentation capability\n\n - Territory planning and time-management skills\n\n - Retail execution and field sales discipline\n\n - Ability to work independently while collaborating across teams\n\n - Commercial awareness and budget discipline\n\n - Strong training and coaching capability\n\n - High integrity and professionalism\n\n - Success Measures:\n\n - Achievement of territory call coverage, call rate, and call frequency targets\n\n - Delivery against territory and quota objectives\n\n - Growth in retail market share within assigned territory\n\n - Effective execution of account and marketing plans\n\n - Strong retailer engagement and advocacy\n\n - Timely reporting and actionable market intelligence\n\n\n\nWhat's Next...\n\n - First Round – 1 hour (Virtual)\n\n - Second Round – 1 hour (Virtual)\n\n\n\n__________\n\nGen is an equal opportunity employer, and we’re committed to fair, inclusive practices at every stage of the candidate and employee journey. Employment decisions are based on merit, experience and business needs."},{"id":"9b78e89f-ba28-4470-bd1d-1fef92832971","title":"Head of Product Marketing, Engine","department":"Product & Portfolio","team":"Product & Portfolio","employmentType":"FullTime","location":"USA - New York, NY","secondaryLocations":[],"publishedAt":"2026-09-11T14:45:45.353+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"10011","addressRegion":"New York","streetAddress":"249-245 West 17th Street, 4th Floor","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/gen-digital/9b78e89f-ba28-4470-bd1d-1fef92832971","applyUrl":"https://jobs.ashbyhq.com/gen-digital/9b78e89f-ba28-4470-bd1d-1fef92832971/application","descriptionHtml":"Gen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries.
Together, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. We’re always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results.
When you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs.
At Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You’ll work with people who back each other, respect each other and understand that our differences are a competitive advantage.
If this sounds like you, we’d love you to be part of Gen.
About Engine
Engine is GEN Digital’s embedded marketplace platform, helping partners acquire, engage, and monetize users through personalized financial experiences. Engine powers search, comparison, recommendation, and checkout experiences across financial products, with flexible implementation options ranging from hosted partner pages and embeds to APIs and SDKs.
Role Overview
We’re looking for a Head of Product Marketing to lead product marketing for Engine. This leader will define how Engine is positioned in the market, bring new marketplace capabilities and verticals to market, sharpen our story for partners and providers, and help turn product innovation into measurable revenue growth.
This is a highly cross-functional leadership role at the intersection of product, sales, partnerships, growth, analytics, and brand. You will own positioning, messaging, go-to-market strategy, launch excellence, sales enablement, and market intelligence for Engine’s platform and solutions. You will help translate a complex, data-driven, multi-sided marketplace into clear value for financial institutions, distribution partners, and end users.
The ideal candidate combines strategic storytelling with operational rigor, understands how to market platform and marketplace products, and knows how to drive adoption in a regulated, performance-oriented environment.
Own product marketing strategy for Engine
· Define the product marketing vision, priorities, and operating model for Engine.
· Build the positioning and messaging architecture for Engine’s platform, solutions, and key verticals.
· Clarify Engine’s value proposition across multiple audiences, including financial institutions, marketplace partners, publishers, fintechs, and internal stakeholders.
· Establish a clear narrative for how Engine differentiates through data, personalization, conversion, flexible integrations, and marketplace scale.
Lead go-to-market for new products, capabilities, and verticals
· Partner with Product, BD, and Strategy teams to bring new capabilities to market.
· Develop launch strategies for new experiences, integrations, partner-facing features, and monetization products.
· Shape GTM plans for emerging areas such as checkout experiences, insurance and quote flows, and other marketplace expansions.
· Ensure launches include audience strategy, packaging, messaging, enablement, measurement, and adoption plans.
Drive commercial impact
· Create sales and partnership enablement materials that improve how Engine is sold.
· Equip revenue teams with pitch decks, one-pagers, competitive battlecards, case studies, ROI stories, objection handling, and launch communications.
· Partner with Sales and Partnerships to improve win rates, shorten sales cycles, and increase expansion within existing accounts.
· Help define packaging and commercialization approaches that align product value with partner needs and revenue outcomes.
Turn product complexity into simple, compelling stories
· Translate marketplace mechanics, data assets, matching intelligence, checkout flows, analytics, and compliance strengths into messaging that resonates.
· Build differentiated narratives for both platform-level and solution-level offerings.
· Develop use-case stories that connect Engine capabilities to business outcomes such as conversion, monetization, retention, and customer engagement.
Own market, customer, and competitive intelligence
· Build a deep understanding of customer needs, competitor positioning, and market shifts across embedded finance, affiliate/marketplace models, fintech infrastructure, and adjacent partner ecosystems.
· Bring structured voice-of-customer insights into roadmap and GTM decisions.
Partner deeply across the organization
· Work closely with Product to influence roadmap based on customer, market, and competitive insights.
· Partner with Growth, Analytics, and Commercial teams to define launch KPIs and assess in-market performance.
· Collaborate with Brand and Content to ensure consistency across thought leadership, events, website, partner materials, and outbound campaigns.
· Build strong alignment across executive leadership on market narrative and strategic priorities.
Build the function
· Hire, develop, and lead a high-performing product marketing team over time.
· Establish core product marketing processes, templates, launch governance, and planning rhythms.
· Create a culture of sharp thinking, fast learning, strong execution, and measurable outcomes.
· Engine has a clear, differentiated market narrative that is understood internally and externally.
· New products and verticals launch with strong adoption, enablement, and measurable commercial impact.
· Sales and Partnerships have best-in-class materials that improve conversion and confidence in-market.
· Product roadmap decisions are better informed by customer insight, market dynamics, and competitive context.
· Engine’s story is cohesive across platform capabilities, partner solutions, and vertical-specific offerings.
· Product marketing is a strategic driver of revenue, adoption, and category leadership.
· 10+ years of experience in product marketing, go-to-market, or related strategy roles, with meaningful leadership experience.
· Experience in fintech, embedded finance, marketplaces, SaaS platforms, performance marketing ecosystems, or other complex multi-sided businesses.
· Proven track record launching and scaling products that require strong cross-functional coordination.
· Strong experience with positioning, messaging, packaging, and sales enablement.
· Ability to understand technical and data-driven products and translate them into customer-facing value.
· Experience partnering closely with Product, Sales, Partnerships, and Executive teams.
· Strong analytical orientation with comfort using performance data to inform strategy and iteration.
· Excellent written and verbal communication skills, including executive-level storytelling.
· Experience working in regulated categories or environments with compliance considerations is strongly preferred.
· People leadership experience, including building teams and operating mechanisms, is preferred.
· B2B2C or platform business model experience.
· Experience marketing marketplace products.
· Experience across financial product categories such as lending, cards, savings, insurance, or adjacent consumer-finance products.
· Familiarity with partner ecosystems, monetization models, attribution, and funnel optimization.
· Experience supporting both enterprise sales motions and partner adoption motions.
Engine sits at the center of how partners discover, integrate, and monetize financial products. The Head of Product Marketing will play a critical role in defining the category, accelerating adoption, and ensuring Engine’s innovation translates into clear market leadership and business results.
Location: NYC Office (Onsite 3 days per week)
The annual base salary for this position is expected to be between $250,000 and $300,000. Base salary is one component of Gen's total compensation package, which includes 401(k) match, health insurance options, disability coverage, life insurance, and unlimited paid time off. Actual salaries will vary based on a candidate’s qualifications, experience, skills, and competencies related to the role.
After you submit your application, you can expect the following steps in the recruitment process:
· TA Call
· Hiring manager (Virtual)
· Key Stake Holder (Virtual)
· Key Stake Holder (Virtual)
· Key Stake Holder (Virtual)
· Final Interview - Hiring Manager (Virtual or face-to-face)
","descriptionPlain":"ABOUT GEN:\n\n\n\nGen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries.\n\n\n\nTogether, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. We’re always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results.\n\n\n\nWhen you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs.\n\n\n\nAt Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You’ll work with people who back each other, respect each other and understand that our differences are a competitive advantage.\n\n\n\nIf this sounds like you, we’d love you to be part of Gen.\n\n\n\nAbout Engine\n\nEngine is GEN Digital’s embedded marketplace platform, helping partners acquire, engage, and monetize users through personalized financial experiences. Engine powers search, comparison, recommendation, and checkout experiences across financial products, with flexible implementation options ranging from hosted partner pages and embeds to APIs and SDKs.\n\n\n\nRole Overview\n\nWe’re looking for a Head of Product Marketing to lead product marketing for Engine. This leader will define how Engine is positioned in the market, bring new marketplace capabilities and verticals to market, sharpen our story for partners and providers, and help turn product innovation into measurable revenue growth.\n\nThis is a highly cross-functional leadership role at the intersection of product, sales, partnerships, growth, analytics, and brand. You will own positioning, messaging, go-to-market strategy, launch excellence, sales enablement, and market intelligence for Engine’s platform and solutions. You will help translate a complex, data-driven, multi-sided marketplace into clear value for financial institutions, distribution partners, and end users.\n\nThe ideal candidate combines strategic storytelling with operational rigor, understands how to market platform and marketplace products, and knows how to drive adoption in a regulated, performance-oriented environment.\n\n\nWHAT YOU’LL DO\n\nOwn product marketing strategy for Engine\n\n· Define the product marketing vision, priorities, and operating model for Engine.\n\n· Build the positioning and messaging architecture for Engine’s platform, solutions, and key verticals.\n\n· Clarify Engine’s value proposition across multiple audiences, including financial institutions, marketplace partners, publishers, fintechs, and internal stakeholders.\n\n· Establish a clear narrative for how Engine differentiates through data, personalization, conversion, flexible integrations, and marketplace scale.\n\nLead go-to-market for new products, capabilities, and verticals\n\n· Partner with Product, BD, and Strategy teams to bring new capabilities to market.\n\n· Develop launch strategies for new experiences, integrations, partner-facing features, and monetization products.\n\n· Shape GTM plans for emerging areas such as checkout experiences, insurance and quote flows, and other marketplace expansions.\n\n· Ensure launches include audience strategy, packaging, messaging, enablement, measurement, and adoption plans.\n\nDrive commercial impact\n\n· Create sales and partnership enablement materials that improve how Engine is sold.\n\n· Equip revenue teams with pitch decks, one-pagers, competitive battlecards, case studies, ROI stories, objection handling, and launch communications.\n\n· Partner with Sales and Partnerships to improve win rates, shorten sales cycles, and increase expansion within existing accounts.\n\n· Help define packaging and commercialization approaches that align product value with partner needs and revenue outcomes.\n\nTurn product complexity into simple, compelling stories\n\n· Translate marketplace mechanics, data assets, matching intelligence, checkout flows, analytics, and compliance strengths into messaging that resonates.\n\n· Build differentiated narratives for both platform-level and solution-level offerings.\n\n· Develop use-case stories that connect Engine capabilities to business outcomes such as conversion, monetization, retention, and customer engagement.\n\nOwn market, customer, and competitive intelligence\n\n· Build a deep understanding of customer needs, competitor positioning, and market shifts across embedded finance, affiliate/marketplace models, fintech infrastructure, and adjacent partner ecosystems.\n\n· Bring structured voice-of-customer insights into roadmap and GTM decisions.\n\nPartner deeply across the organization\n\n· Work closely with Product to influence roadmap based on customer, market, and competitive insights.\n\n· Partner with Growth, Analytics, and Commercial teams to define launch KPIs and assess in-market performance.\n\n· Collaborate with Brand and Content to ensure consistency across thought leadership, events, website, partner materials, and outbound campaigns.\n\n· Build strong alignment across executive leadership on market narrative and strategic priorities.\n\nBuild the function\n\n· Hire, develop, and lead a high-performing product marketing team over time.\n\n· Establish core product marketing processes, templates, launch governance, and planning rhythms.\n\n· Create a culture of sharp thinking, fast learning, strong execution, and measurable outcomes.\n\n\nWHAT SUCCESS LOOKS LIKE\n\n· Engine has a clear, differentiated market narrative that is understood internally and externally.\n\n· New products and verticals launch with strong adoption, enablement, and measurable commercial impact.\n\n· Sales and Partnerships have best-in-class materials that improve conversion and confidence in-market.\n\n· Product roadmap decisions are better informed by customer insight, market dynamics, and competitive context.\n\n· Engine’s story is cohesive across platform capabilities, partner solutions, and vertical-specific offerings.\n\n· Product marketing is a strategic driver of revenue, adoption, and category leadership.\n\n\nQUALIFICATIONS\n\n· 10+ years of experience in product marketing, go-to-market, or related strategy roles, with meaningful leadership experience.\n\n· Experience in fintech, embedded finance, marketplaces, SaaS platforms, performance marketing ecosystems, or other complex multi-sided businesses.\n\n· Proven track record launching and scaling products that require strong cross-functional coordination.\n\n· Strong experience with positioning, messaging, packaging, and sales enablement.\n\n· Ability to understand technical and data-driven products and translate them into customer-facing value.\n\n· Experience partnering closely with Product, Sales, Partnerships, and Executive teams.\n\n· Strong analytical orientation with comfort using performance data to inform strategy and iteration.\n\n· Excellent written and verbal communication skills, including executive-level storytelling.\n\n· Experience working in regulated categories or environments with compliance considerations is strongly preferred.\n\n· People leadership experience, including building teams and operating mechanisms, is preferred.\n\n\nPREFERRED EXPERIENCE\n\n· B2B2C or platform business model experience.\n\n· Experience marketing marketplace products.\n\n· Experience across financial product categories such as lending, cards, savings, insurance, or adjacent consumer-finance products.\n\n· Familiarity with partner ecosystems, monetization models, attribution, and funnel optimization.\n\n· Experience supporting both enterprise sales motions and partner adoption motions.\n\n\nWHY THIS ROLE MATTERS\n\nEngine sits at the center of how partners discover, integrate, and monetize financial products. The Head of Product Marketing will play a critical role in defining the category, accelerating adoption, and ensuring Engine’s innovation translates into clear market leadership and business results.\n\n\n\nLocation: NYC Office (Onsite 3 days per week)\n\n\n\nThe annual base salary for this position is expected to be between $250,000 and $300,000. Base salary is one component of Gen's total compensation package, which includes 401(k) match, health insurance options, disability coverage, life insurance, and unlimited paid time off. Actual salaries will vary based on a candidate’s qualifications, experience, skills, and competencies related to the role.\n\n\n\n\nWHAT’S NEXT….\n\nAfter you submit your application, you can expect the following steps in the recruitment process:\n\n· TA Call\n\n· Hiring manager (Virtual)\n\n· Key Stake Holder (Virtual)\n\n· Key Stake Holder (Virtual)\n\n· Key Stake Holder (Virtual)\n\n· Final Interview - Hiring Manager (Virtual or face-to-face)"},{"id":"585e50bc-a324-47c3-b81d-81c5fafc03d1","title":"Sr Princ Product Manager - Digital Footprint Control","department":"Product & Portfolio","team":"Product & Portfolio","employmentType":"FullTime","location":"USA - Mountain View, CA","secondaryLocations":[{"location":"USA - New York, NY","address":{"postalAddress":{"postalCode":"10011","addressRegion":"New York","streetAddress":"249-245 West 17th Street, 4th Floor","addressCountry":"United States","addressLocality":"New York"}}}],"publishedAt":"2026-09-03T19:37:26.161+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94043","addressRegion":"California","streetAddress":"487 East Middlefield Road","addressCountry":"United States","addressLocality":"Mountain View"}},"jobUrl":"https://jobs.ashbyhq.com/gen-digital/585e50bc-a324-47c3-b81d-81c5fafc03d1","applyUrl":"https://jobs.ashbyhq.com/gen-digital/585e50bc-a324-47c3-b81d-81c5fafc03d1/application","descriptionHtml":"Gen Digital is a global leader in Cyber Safety, protecting more than 500 million users across 150 countries through trusted brands including Norton, Avast, LifeLock, Avira, AVG, ReputationDefender, and CCleaner.
Our mission is to power Digital Freedom by helping consumers take control of their digital lives securely, privately, and confidently. As the digital landscape evolves, Gen operates at the intersection of security, privacy, identity, and AI-driven experiences, building protection that is powerful, accessible, and increasingly invisible.
We are looking for a Senior Principal Product Manager to lead Gen Digital’s Digital Footprint Control capability. This role will help consumers reduce unwanted personal data exposure, limit behavioral tracking, and maintain ongoing visibility and control over their digital presence.
This is a high-impact, consumer-first product leadership role for someone who understands that privacy is a fundamental expectation, not simply a product feature. You will translate that principle into protection capabilities that are simple, trustworthy, effective, and valuable to consumers at scale.
You will own the strategy across capabilities that help consumers reduce, remove, and control their digital footprint, including personal data removal, tracking protection, and account and identity exposure management. You will also define how these capabilities evolve across efficacy, international markets, partner ecosystems, mobile experiences, and AI-driven automation.
This role sits at the intersection of consumer empathy, data ecosystem expertise, privacy regulation, and product execution. You will connect a rapidly changing privacy landscape with Gen Digital’s ability to respond quickly and deliver meaningful consumer value.
The following products represent the current Digital Footprint Control portfolio. You will be responsible for evolving these products and defining the next generation of capabilities as consumer needs and the market change.
Privacy Monitor Assistant: Automated identification and removal of personal data from data broker databases, with ongoing monitoring for re-listing and new exposures.
Reputation Defender: Online reputation management and personal information removal from people-search sites and the broader web.
Avast One Breach Guard and Privacy Control: Data breach monitoring and in-product privacy controls within the Avast One suite.
Anti-Track: Behavioral tracking protection across web browsers and mobile, blocking data-collection mechanisms that contribute to the data broker ecosystem.
Online Account Cleaner: Identification and remediation of dormant online accounts that create ongoing personal data exposure risks.
Protection that does not demonstrably work is not protection. You will define what effectiveness means across every capability area and maintain a high quality bar.
Define and own quality dimensions such as removal success rates, re-listing detection, tracking-block coverage, and account-closure completion.
Build consumer-facing efficacy signals that make protection visible, measurable, and trustworthy.
Continuously improve capability depth so Gen’s products deliver meaningfully more value than manual alternatives or competing solutions.
Translate efficacy data into roadmap priorities and engineering investment decisions.
The digital-footprint challenge is global, but effective solutions must reflect local ecosystems, regulations, and consumer expectations.
Lead the expansion of Digital Footprint Control capabilities into new geographies.
Navigate regional data broker landscapes, local opt-out requirements, and market-specific expectations.
Monitor global privacy regulations, including GDPR, CCPA, US state-level laws, and emerging international frameworks.
Translate regulatory developments into product opportunities, requirements, and risk assessments.
Define market-entry sequencing and localization requirements for credible protection in each region.
Digital Footprint Control depends on relationships and integrations beyond Gen Digital’s own infrastructure. You will build and manage the external ecosystem that extends product coverage and effectiveness.
Identify and develop partnerships with data brokers, data-removal networks, browser-platform owners, and identity ecosystem providers.
Define partnership models, including technical integrations, data-sharing agreements, and co-development arrangements.
Monitor partner APIs, platform policies, third-party data ecosystems, cookie deprecation, and browser-permission changes.
Translate ecosystem developments into product strategy, roadmap priorities, and technical requirements.
Consumers increasingly live on mobile, while mobile tracking and data exposure remain complex and underserved. You will define what credible mobile protection looks like.
Define the mobile value proposition for each capability area.
Identify the tracking surfaces and data-exposure vectors on iOS and Android that matter most to consumers.
Navigate platform constraints, including Apple’s App Tracking Transparency framework, Android’s permission model, and mobile-browser limitations.
Ensure mobile capabilities are coherent and integrated across Gen’s broader security and privacy portfolio.
AI creates new opportunities to move privacy protection from reactive removal to continuous, proactive exposure management.
Identify where AI can improve privacy protection through automated removal workflows, proactive exposure detection, personalized risk reporting, and reduced user friction.
Partner with Engineering and the AI Competency Team to operationalize intelligent, background-running privacy capabilities.
Ensure AI-driven experiences maintain consumer trust through transparency, accuracy, explainability, and appropriate human oversight.
Today’s products are the foundation, not the limit. You will anticipate where the category is going and define what Gen Digital should build next.
Monitor emerging data broker models, tracking mechanisms, AI-generated data aggregation, and changing consumer behaviors.
Identify capability gaps before they become competitive disadvantages.
Build business cases for new capabilities, including market sizing, return-on-investment modeling, and portfolio positioning.
Translate emerging privacy needs into roadmap investments that sustain Gen Digital’s leadership.
This role succeeds through influence rather than formal authority.
Align Product, Engineering, Legal, Policy, Brand, and Go-to-Market teams around the Digital Footprint Control strategy and roadmap.
Connect external ecosystem signals, including regulatory, competitive, and technology developments, with internal execution priorities.
Lead through ambiguity, using sound judgment to make decisions where the right path is not defined by process alone.
Gen Digital is recognized as one of the most effective and transparent Digital Footprint Control providers in the consumer market.
Efficacy is measurable, visible to consumers, and demonstrably stronger than available alternatives.
Capabilities are available and credible in priority international markets, with appropriate regulatory and ecosystem coverage.
The partner ecosystem expands the depth and reach of data removal, tracking protection, and account remediation.
Mobile protection delivers a compelling value proposition rather than simply replicating desktop functionality on a smaller screen.
AI automation reduces consumer effort and improves protection efficacy across capability areas.
The roadmap reflects the future direction of the category, not only current market requirements.
10+ years of Product Management experience, including senior or principal-level ownership of a consumer-facing product.
Strong understanding of data-broker operations, including data acquisition, opt-out mechanics, removal workflows, and re-listing behavior.
Proven consumer-product judgment and the ability to make complex privacy capabilities simple, trustworthy, and valuable to non-technical users.
A track record of growing adoption and monetization for privacy, security, utility, or subscription products, particularly by converting free or low-engagement users into paying customers.
Familiarity with GDPR, CCPA, US state-level privacy laws, and the product implications of global privacy regulation.
Experience building or enhancing products with AI-driven automation, proactive intelligence, or personalized recommendations.
Experience working across Product, Engineering, Legal, Policy, Brand, and Go-to-Market teams in a multi-brand or platform environment.
Strong strategic thinking, communication, prioritization, and stakeholder-management skills.
Browser-extension architecture or browser privacy products.
Mobile privacy and tracking constraints across iOS and Android.
Masked identity, email-alias, data-removal, or reputation-management products.
Data broker, identity, privacy, cybersecurity, or consumer subscription businesses.
Experience operating in a highly regulated or rapidly changing product environment.
Gen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries.
Together, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. We’re always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results.
When you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs.
At Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You’ll work with people who back each other, respect each other and understand that our differences are a competitive advantage.
If this sounds like you, we’d love you to be part of Gen.
Role Summary
MoneyLion is building a deeply personalized financial platform one where every surface, recommendation, and communication reflects who the customer is and what they need right now. This role is the conductor of that system.
As Director of Product, Personalization, you will own the capabilities that sit at the intersection of data, product, and customer relationship-building: the personalized engagement feed, the proprietary personalization engine that powers real-time recommendations and ranking, and the cross-product orchestration layer that connects channels to outcomes. You will not just manage a product area — you will define how personalization works across the entire MoneyLion ecosystem.
This is a high-leverage, high-visibility role. You will work closely with engineering, data science, lifecycle, and growth teams to translate customer signals into product experiences that deepen the customer relationship over time — moving customers from transactional interactions to habitual, high-value engagement with the MoneyLion platform. Success here is measured not by features shipped, but by how well the platform learns, adapts, and earns trust with each customer.
Responsibilities
Personalization Platform
Own product strategy and roadmap for MoneyLion's internal personalization engine — a proprietary platform responsible for signal ingestion, ranking logic, and real-time decisioning across the customer experience.
Define how behavioral, financial, and engagement data is used to surface the right content, offer, or experience to the right customer at the right time.
Partner with data science and engineering to mature ML-driven personalization from rule-based to model-driven, with ongoing experimentation and feedback loops.
Establish instrumentation and measurement frameworks that track personalization quality, coverage, and downstream impact on key business outcomes.
Personalized Engagement Feed
Own MoneyLion's personalized engagement feed — the primary in-app surface for surfacing relevant products, offers, and content to each customer based on their financial profile, behavior, and relationship stage.
Define ranking logic, card-level personalization, content strategy, and engagement mechanics that deepen the customer relationship and connect customers to the most relevant MoneyLion products and offers.
Drive rigorous experimentation across feed composition, card design, and CTAs — with a clear view into how feed performance connects to relationship depth, downstream adoption, and monetization.
Coordinate with Membership, PFM, Credit, and other product domains to ensure the feed evolves alongside the customer — reflecting their full financial journey, not just their current product.
Lifecycle & Ecosystem Connectivity
Define a coherent vision for how personalization connects to lifecycle communications — push notifications, email, in-app messaging — ensuring channels are additive, not siloed.
Partner with the lifecycle team to align campaign strategy with product-level personalization signals, closing the gap between what the platform knows and what communications act on.
Serve as the connective tissue between the personalized engagement feed, comms channels, and the broader MoneyLion ecosystem — ensuring a consistent, adaptive experience that deepens the customer relationship at every touchpoint.
Identify opportunities to create durable personalization capabilities that other product teams can leverage, rather than one-off solutions.
Strategy, Orchestration & Execution
Act as the cross-product orchestrator for personalization — aligning priorities, coordinating dependencies, and driving decisions across Membership, PFM, Credit, Onboarding, and other domains.
Represent personalization priorities in roadmap planning, leadership reviews, and resource allocation discussions.
Define success metrics and accountability frameworks for personalization across the consumer product org — anchored in customer relationship depth (engagement frequency, product breadth, lifetime value) not just feature adoption.
Build and develop the team over time, with a long-term view toward expanding scope as capabilities and organizational trust mature.
Requirements
Must-Have
7+ years of product management experience, with at least 2 years in a lead or senior PM role owning a significant product area.
Demonstrated track record building personalization, recommendation, feed-based, or ML-driven products at consumer scale.
Strong first-principles and customer-first thinking — equally comfortable with qualitative insight and quantitative data, and knows which to reach for when.
Experience working directly with data science and ML engineering teams to ship model-driven product experiences, including defining inputs, success metrics, and evaluation criteria.
Exceptional cross-functional influence — able to align diverse stakeholders, navigate ambiguity, and act as a connector across product domains without formal authority.
Fintech, consumer finance, or high-growth consumer app experience.
Nice-to-Have
Experience with lifecycle or CRM products (push notifications, email, in-app messaging) — especially connecting personalization signals to communications strategy.
Familiarity with ML infrastructure, feature stores, or experimentation platforms (e.g., Statsig, Optimizely, internal ML platforms).
SQL proficiency and fluency with analytics tools such as Amplitude, Looker, or similar.
Prior experience in a horizontal or platform role serving multiple product domains — understands the dynamics of enabling teams vs. owning end-to-end.
Comfort operating in an environment with inherited foundations — ability to assess current state quickly, build credibility, and establish a clear path forward.
Interview Process:
TA Call
HM Interview (Virtual)
Take Home Assessment
Hiring Team Interview (Virtual)
Gen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries.
Together, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. We’re always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results.
When you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs.
At Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You’ll work with people who back each other, respect each other and understand that our differences are a competitive advantage.
If this sounds like you, we’d love you to be part of Gen.
As a Senior Paid Search Specialist, you will play a key executional role on the media team by managing and optimizing paid search campaigns across major lines of business within the SEM channel. Reporting directly to the SEM Channel Manager, you will drive measurable results through hands-on campaign management with a focus on performance, efficiency, and continuous improvement.
· Execute and optimize paid search campaigns end-to-end across assigned lines of business, with a focus on revenue, efficiency, and growth.
· Dedicate the majority of your time to hands-on SEM execution, including keyword management, bidding, ad copy, and landing page optimization.
· Monitor campaign performance daily, identify trends, and take swift action to protect and improve results.
· Manage your monthly Paid Media budgets ensuring alignment to revenue and GPM (Gross Profit Margin) targets.
· Provide recommendations and execute strategies for bidding, ad copy, campaign structuring, targeting, and other facets of inventory management.
· Effectively navigate the promotion of offers that have compliance and targeting requirements.
· Communicate effectively to the team on reporting, results, and strategic initiatives and growth opportunities.
· Use data to guide decisions and action in order to scale revenue and GPM for this channel.
· Work closely with cross-functional teams, including product, design, content, and analytics, to optimize channel performance.
· Education: Bachelor’s degree in Marketing, Digital Media, or a related field.
· Experience: 5+ years of hands-on SEM experience with proven success managing $5M+ annual budgets.
· TA Call
· Hiring Manager Interview
· Take Home Assessment
· Hiring Team Interview
· Hiring Team Interview
· Final Interview
","descriptionPlain":"ABOUT GEN:\n\nGen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries.\n\nTogether, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. We’re always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results.\n\nWhen you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs.\n\nAt Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You’ll work with people who back each other, respect each other and understand that our differences are a competitive advantage.\n\nIf this sounds like you, we’d love you to be part of Gen.\n\n\n\n\nABOUT THE ROLE:\n\nAs a Senior Paid Search Specialist, you will play a key executional role on the media team by managing and optimizing paid search campaigns across major lines of business within the SEM channel. Reporting directly to the SEM Channel Manager, you will drive measurable results through hands-on campaign management with a focus on performance, efficiency, and continuous improvement.\n\n\n\n\nKEY RESPONSIBILITIES:\n\n· Execute and optimize paid search campaigns end-to-end across assigned lines of business, with a focus on revenue, efficiency, and growth.\n\n· Dedicate the majority of your time to hands-on SEM execution, including keyword management, bidding, ad copy, and landing page optimization.\n\n· Monitor campaign performance daily, identify trends, and take swift action to protect and improve results.\n\n· Manage your monthly Paid Media budgets ensuring alignment to revenue and GPM (Gross Profit Margin) targets.\n\n· Provide recommendations and execute strategies for bidding, ad copy, campaign structuring, targeting, and other facets of inventory management.\n\n· Effectively navigate the promotion of offers that have compliance and targeting requirements.\n\n· Communicate effectively to the team on reporting, results, and strategic initiatives and growth opportunities.\n\n· Use data to guide decisions and action in order to scale revenue and GPM for this channel.\n\n· Work closely with cross-functional teams, including product, design, content, and analytics, to optimize channel performance.\n\n\n\n\n\nABOUT YOU\n\n· Education: Bachelor’s degree in Marketing, Digital Media, or a related field.\n\n· Experience: 5+ years of hands-on SEM experience with proven success managing $5M+ annual budgets.\n\n\n\n\nINTERVIEW PROCESS:\n\n· TA Call\n\n· Hiring Manager Interview\n\n· Take Home Assessment\n\n· Hiring Team Interview\n\n· Hiring Team Interview\n\n· Final Interview"},{"id":"aa44de12-2e2e-4830-87c3-fb06442ad6c4","title":"Principal Product Manager, Enterprise Content Hub","department":"Product & Portfolio","team":"Product & Portfolio","employmentType":"FullTime","location":"USA - New York, NY","secondaryLocations":[],"publishedAt":"2026-09-10T08:49:18.095+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"postalCode":"10011","addressRegion":"New York","streetAddress":"249-245 West 17th Street, 4th Floor","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/gen-digital/aa44de12-2e2e-4830-87c3-fb06442ad6c4","applyUrl":"https://jobs.ashbyhq.com/gen-digital/aa44de12-2e2e-4830-87c3-fb06442ad6c4/application","descriptionHtml":"GEN is looking for a Principal Product Manager to own the product strategy, roadmap, and end-to-end experience for the Enterprise Content Hub.
This is a senior, hands-on individual-contributor role for a product leader who is strongest in consumer product experiences and also understands what it takes to build those experiences as reusable enterprise solutions. You will own the complete product—from how consumers discover and engage with educational content to how the same product is configured, embedded, measured, and scaled across multiple Gen brands and enterprise partners.
You will work closely with Enterprise Product leadership to ensure the Content Hub is built with the right multi-tenant architecture, integration model, attribution, configurability, and operational foundations. You do not need to be an infrastructure specialist or former engineer, but you must be technically fluent enough to make sound product decisions with Engineering and understand how consumer-experience choices affect enterprise scalability.
The right person combines excellent consumer-product judgment with strong execution, analytical rigor, and the ability to lead through influence. You will have dedicated Engineering, Design, Analytics, and Content partners and will be accountable for turning a broad cross-functional vision into a coherent product that ships, performs, and scales.
What You’ll Own
The end-to-end product strategy and roadmap for the Enterprise Content Hub, including the consumer experience, shared content library, enterprise distribution model, and future product expansion.
The complete consumer journey across discovery, topic navigation, article consumption, bookmarks, recommendations, personalization, related content, and contextual product offers.
The product systems and workflows that make a shared Contentful-based library usable across tenants, while partnering with Content on editorial strategy, taxonomy, governance, and content production.
A reusable, multi-tenant product experience that can support MoneyLion, Norton Money, other Gen brands, and external enterprise partners without becoming a series of one-off implementations.
Product requirements and prioritization across native and web embeds, tenant configuration, white-label styling, content eligibility, rules, user state, analytics, attribution, experimentation, and Engine integration.
The operating model for onboarding new tenants and content strategies in partnership with Enterprise Product, Content, Partner Solutions, Engineering, Analytics, Legal, and Compliance.
The measurement framework for consumer engagement, content performance, NPS and brand impact, tenant adoption, product reliability, onboarding efficiency, and incremental Engine revenue.
Roadmap tradeoffs across consumer value, enterprise reusability, speed to market, technical complexity, commercial opportunity, and long-term maintainability.
What You’ll Do
Define and communicate a clear product vision for the Enterprise Content Hub as both a differentiated consumer experience and a scalable enterprise product.
Lead discovery with consumers, internal Gen brands, Content, Analytics, Partner Solutions, and Enterprise Product stakeholders to identify the highest-value problems and opportunities.
Translate product strategy into clear requirements, user journeys, prioritized roadmaps, acceptance criteria, analytics plans, rollout strategies, and post-launch optimization.
Partner closely with Design to create a consumer-grade experience that feels intuitive, trustworthy, useful, and native within each tenant’s brand.
Work with Engineering to make informed decisions about SDK and web integration, multi-tenancy, configuration, Contentful models, analytics events, attribution, user state, personalization, and Engine connectivity.
Collaborate with Enterprise Product leadership to ensure the solution is easy to integrate, appropriately configurable, measurable by tenant, and designed to scale beyond the initial launch clients.
Partner with Content leadership to shape reusable content structures, topic taxonomies, content-distribution rules, editorial tooling, and the relationship between shared and tenant-specific content.
Use qualitative research and quantitative data to understand article discovery, reading completion, repeat engagement, bookmarks, recommendation quality, offer performance, and abandonment.
Establish a disciplined experimentation and learning agenda that improves engagement and monetization without compromising the product’s education-first principle.
Drive cross-functional execution from concept through launch, including backlog leadership, dependency management, QA, launch readiness, stakeholder communication, and post-launch measurement.
Communicate priorities, decisions, risks, tradeoffs, progress, and outcomes clearly to senior stakeholders across Consumer Product and Enterprise Product leadership.
How Success Will Be Measured
Successful launch and adoption of the Enterprise Content Hub across MoneyLion and Norton Money, followed by expansion to additional Gen brands and external enterprise clients.
Strong consumer engagement, including article discovery, opens, reading completion, repeat usage, bookmarks, and meaningful interaction with personalized or recommended content.
Improvement in NPS, trust, or other brand-health measures on surfaces that embed the Content Hub.
Incremental Engine impressions, click-through, conversion, and revenue attributable to contextual placements within the Content Hub.
Reduced time, effort, and custom engineering required to onboard a new tenant or launch a new tenant-specific content strategy.
Effective reuse of content, product capabilities, analytics, and configuration across tenants and distribution surfaces.
Reliable attribution, tenant-level reporting, product performance, and operational visibility.
A clear roadmap that advances personalization, content intelligence, and enterprise scalability after the initial MVP.
About You
You are a senior product leader with strong consumer-product instincts and enough enterprise and technical fluency to build a consumer experience that can scale across partners. You care deeply about the details of the userexperience, but you also understand that an enterprise product must be configurable, measurable, reliable, and easy to integrate.
You are comfortable taking ownership of a product that cuts across organizational boundaries. You can create clarity where requirements are still evolving, bring multiple teams to a decision, and move between strategic product questions and the practical work required to ship.
You likely have:
8+ years of product management experience, including ownership of meaningful consumer-facing products or experiences.
Demonstrated success leading a complex product area as a senior individual contributor with substantial autonomy and cross-functional influence.
Strong consumer-product judgment across discovery, navigation, engagement, retention, personalization, recommendations, experimentation, and experience quality.
Experience working on products that serve multiple brands, clients, markets, platforms, or configurable experiences.
Sufficient technical fluency to collaborate effectively on SDKs, web embeds, APIs, CMS architecture, data models, event tracking, attribution, integrations, and engineering tradeoffs.
Strong analytical skills and experience defining success metrics, instrumentation, experiments, dashboards, and post-launch learning plans.
A track record of converting ambiguous strategy into clear roadmaps, product requirements, decisions, and shipped outcomes.
Excellent written and verbal communication with Engineering, Design, Analytics, Content, enterprise stakeholders, and executive leadership.
Strong prioritization and judgment, including the ability to balance consumer value, partner needs, speed, scalability, and technical simplicity.
Experience operating in a matrixed environment and leading through influence rather than formal authority.
Preferred experience:
Content platforms, educational products, publishing systems, recommendations, discovery, media, marketplaces, or other engagement-driven consumer products.
Enterprise SaaS, white-label products, embedded experiences, multi-tenant products, or partner integrations.
Fintech, financial wellness, consumer financial products, embedded finance, or regulated consumer experiences.
Contentful or another headless CMS, including structured content models and multi-channel content distribution.
Personalization systems, recommendation models, experimentation platforms, or AI-enabled content experiences.
SQL or hands-on product analytics.
Working Model
Reports directly to the GM & Head of Consumer Marketplace Product.
Dotted-line partnership with Enterprise Product leadership to ensure the product is architected and operated as an enterprise solution.
Dedicated Engineering, Design, Analytics, and Content support.
Based in the New York office, with in-office attendance required three days per week.
Senior individual-contributor role; no direct reports are required at launch.
Why This Role Matters
The Enterprise Content Hub is intended to become the shared product and content foundation through which Gen delivers financial education across brands, enterprise clients, and consumer surfaces. Its success depends on more than shipping an article experience. The product must be genuinely useful to consumers, flexible enough to serve distinct tenant strategies, and standardized enough to scale without recreating the experience for every partner.
The Principal Product Manager will be the accountable product owner connecting those goals. The decisions made in this role will shape how consumers experience financial education, how quickly Gen can launch new tenants and distribution surfaces, how effectively content can be reused and personalized, and how education can create both consumer value and responsible marketplace growth.
","descriptionPlain":"GEN is looking for a Principal Product Manager to own the product strategy, roadmap, and end-to-end experience for the Enterprise Content Hub.\n\nThis is a senior, hands-on individual-contributor role for a product leader who is strongest in consumer product experiences and also understands what it takes to build those experiences as reusable enterprise solutions. You will own the complete product—from how consumers discover and engage with educational content to how the same product is configured, embedded, measured, and scaled across multiple Gen brands and enterprise partners.\n\nYou will work closely with Enterprise Product leadership to ensure the Content Hub is built with the right multi-tenant architecture, integration model, attribution, configurability, and operational foundations. You do not need to be an infrastructure specialist or former engineer, but you must be technically fluent enough to make sound product decisions with Engineering and understand how consumer-experience choices affect enterprise scalability.\n\nThe right person combines excellent consumer-product judgment with strong execution, analytical rigor, and the ability to lead through influence. You will have dedicated Engineering, Design, Analytics, and Content partners and will be accountable for turning a broad cross-functional vision into a coherent product that ships, performs, and scales.\n\n\n\nWhat You’ll Own\n\n - The end-to-end product strategy and roadmap for the Enterprise Content Hub, including the consumer experience, shared content library, enterprise distribution model, and future product expansion.\n\n - The complete consumer journey across discovery, topic navigation, article consumption, bookmarks, recommendations, personalization, related content, and contextual product offers.\n\n - The product systems and workflows that make a shared Contentful-based library usable across tenants, while partnering with Content on editorial strategy, taxonomy, governance, and content production.\n\n - A reusable, multi-tenant product experience that can support MoneyLion, Norton Money, other Gen brands, and external enterprise partners without becoming a series of one-off implementations.\n\n - Product requirements and prioritization across native and web embeds, tenant configuration, white-label styling, content eligibility, rules, user state, analytics, attribution, experimentation, and Engine integration.\n\n - The operating model for onboarding new tenants and content strategies in partnership with Enterprise Product, Content, Partner Solutions, Engineering, Analytics, Legal, and Compliance.\n\n - The measurement framework for consumer engagement, content performance, NPS and brand impact, tenant adoption, product reliability, onboarding efficiency, and incremental Engine revenue.\n\n - Roadmap tradeoffs across consumer value, enterprise reusability, speed to market, technical complexity, commercial opportunity, and long-term maintainability.\n\n\n\nWhat You’ll Do\n\n - Define and communicate a clear product vision for the Enterprise Content Hub as both a differentiated consumer experience and a scalable enterprise product.\n\n - Lead discovery with consumers, internal Gen brands, Content, Analytics, Partner Solutions, and Enterprise Product stakeholders to identify the highest-value problems and opportunities.\n\n - Translate product strategy into clear requirements, user journeys, prioritized roadmaps, acceptance criteria, analytics plans, rollout strategies, and post-launch optimization.\n\n - Partner closely with Design to create a consumer-grade experience that feels intuitive, trustworthy, useful, and native within each tenant’s brand.\n\n - Work with Engineering to make informed decisions about SDK and web integration, multi-tenancy, configuration, Contentful models, analytics events, attribution, user state, personalization, and Engine connectivity.\n\n - Collaborate with Enterprise Product leadership to ensure the solution is easy to integrate, appropriately configurable, measurable by tenant, and designed to scale beyond the initial launch clients.\n\n - Partner with Content leadership to shape reusable content structures, topic taxonomies, content-distribution rules, editorial tooling, and the relationship between shared and tenant-specific content.\n\n - Use qualitative research and quantitative data to understand article discovery, reading completion, repeat engagement, bookmarks, recommendation quality, offer performance, and abandonment.\n\n - Establish a disciplined experimentation and learning agenda that improves engagement and monetization without compromising the product’s education-first principle.\n\n - Drive cross-functional execution from concept through launch, including backlog leadership, dependency management, QA, launch readiness, stakeholder communication, and post-launch measurement.\n\n - Communicate priorities, decisions, risks, tradeoffs, progress, and outcomes clearly to senior stakeholders across Consumer Product and Enterprise Product leadership.\n\n\n\nHow Success Will Be Measured\n\n - Successful launch and adoption of the Enterprise Content Hub across MoneyLion and Norton Money, followed by expansion to additional Gen brands and external enterprise clients.\n\n - Strong consumer engagement, including article discovery, opens, reading completion, repeat usage, bookmarks, and meaningful interaction with personalized or recommended content.\n\n - Improvement in NPS, trust, or other brand-health measures on surfaces that embed the Content Hub.\n\n - Incremental Engine impressions, click-through, conversion, and revenue attributable to contextual placements within the Content Hub.\n\n - Reduced time, effort, and custom engineering required to onboard a new tenant or launch a new tenant-specific content strategy.\n\n - Effective reuse of content, product capabilities, analytics, and configuration across tenants and distribution surfaces.\n\n - Reliable attribution, tenant-level reporting, product performance, and operational visibility.\n\n - A clear roadmap that advances personalization, content intelligence, and enterprise scalability after the initial MVP.\n\n\n\nAbout You\n\nYou are a senior product leader with strong consumer-product instincts and enough enterprise and technical fluency to build a consumer experience that can scale across partners. You care deeply about the details of the userexperience, but you also understand that an enterprise product must be configurable, measurable, reliable, and easy to integrate.\n\nYou are comfortable taking ownership of a product that cuts across organizational boundaries. You can create clarity where requirements are still evolving, bring multiple teams to a decision, and move between strategic product questions and the practical work required to ship.\n\n\n\nYou likely have:\n\n - 8+ years of product management experience, including ownership of meaningful consumer-facing products or experiences.\n\n - Demonstrated success leading a complex product area as a senior individual contributor with substantial autonomy and cross-functional influence.\n\n - Strong consumer-product judgment across discovery, navigation, engagement, retention, personalization, recommendations, experimentation, and experience quality.\n\n - Experience working on products that serve multiple brands, clients, markets, platforms, or configurable experiences.\n\n - Sufficient technical fluency to collaborate effectively on SDKs, web embeds, APIs, CMS architecture, data models, event tracking, attribution, integrations, and engineering tradeoffs.\n\n - Strong analytical skills and experience defining success metrics, instrumentation, experiments, dashboards, and post-launch learning plans.\n\n - A track record of converting ambiguous strategy into clear roadmaps, product requirements, decisions, and shipped outcomes.\n\n - Excellent written and verbal communication with Engineering, Design, Analytics, Content, enterprise stakeholders, and executive leadership.\n\n - Strong prioritization and judgment, including the ability to balance consumer value, partner needs, speed, scalability, and technical simplicity.\n\n - Experience operating in a matrixed environment and leading through influence rather than formal authority.\n\n\n\nPreferred experience:\n\n - Content platforms, educational products, publishing systems, recommendations, discovery, media, marketplaces, or other engagement-driven consumer products.\n\n - Enterprise SaaS, white-label products, embedded experiences, multi-tenant products, or partner integrations.\n\n - Fintech, financial wellness, consumer financial products, embedded finance, or regulated consumer experiences.\n\n - Contentful or another headless CMS, including structured content models and multi-channel content distribution.\n\n - Personalization systems, recommendation models, experimentation platforms, or AI-enabled content experiences.\n\n - SQL or hands-on product analytics.\n\n\n\nWorking Model\n\n - Reports directly to the GM & Head of Consumer Marketplace Product.\n\n - Dotted-line partnership with Enterprise Product leadership to ensure the product is architected and operated as an enterprise solution.\n\n - Dedicated Engineering, Design, Analytics, and Content support.\n\n - Based in the New York office, with in-office attendance required three days per week.\n\n - Senior individual-contributor role; no direct reports are required at launch.\n\n\n\nWhy This Role Matters\n\nThe Enterprise Content Hub is intended to become the shared product and content foundation through which Gen delivers financial education across brands, enterprise clients, and consumer surfaces. Its success depends on more than shipping an article experience. The product must be genuinely useful to consumers, flexible enough to serve distinct tenant strategies, and standardized enough to scale without recreating the experience for every partner.\n\nThe Principal Product Manager will be the accountable product owner connecting those goals. The decisions made in this role will shape how consumers experience financial education, how quickly Gen can launch new tenants and distribution surfaces, how effectively content can be reused and personalized, and how education can create both consumer value and responsible marketplace growth."},{"id":"7e7de18a-a983-48f7-b921-e78042412ad2","title":"Lead Product Manager, Family Safety","department":"Product & Portfolio","team":"Product & Portfolio","employmentType":"FullTime","location":"USA - New York, NY","secondaryLocations":[{"location":"USA - Mountain View, CA","address":{"postalAddress":{"postalCode":"94043","addressRegion":"California","streetAddress":"487 East Middlefield Road","addressCountry":"United States","addressLocality":"Mountain View"}}}],"publishedAt":"2026-09-10T13:29:19.685+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"10011","addressRegion":"New York","streetAddress":"249-245 West 17th Street, 4th Floor","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/gen-digital/7e7de18a-a983-48f7-b921-e78042412ad2","applyUrl":"https://jobs.ashbyhq.com/gen-digital/7e7de18a-a983-48f7-b921-e78042412ad2/application","descriptionHtml":"We're looking for a Product Lead to own the Family Safety capability domain—spanning household protection across multiple consumer needs and life stages. You'll think about how to protect different household members, what features matter for each scenario, and what customers care about most. You'll define the capability roadmap, set product requirements, and drive alignment across engineering, design, and business teams to ship what matters.
This is a high-ownership role. You'll own the capability roadmap, define product requirements that engineering builds from, work closely with the UX team on how capabilities surface, and make decisions on what to build in-house, what to extend from existing products, and what to vendor. You'll navigate device OS complexity and regulatory constraints, and move decisions forward without needing formal authority.
Product Ownership & Roadmap
Own the Family Safety capability roadmap. Prioritize the backlog and make decisions on what ships when.
Define what capabilities the product needs to ship. Balance competing priorities across multiple household protection scenarios.
Make build vs. extend vs. vendor decisions. Own the strategic and economic case: distinguish table-stakes capabilities from differentiators, and build the argument for where to own vs. where to vendor based on competitive positioning, integration benefits, and economics.
Requirements & Specification
Write product requirements that define what capabilities engineering builds. Own the details: edge cases, device constraints, cross-surface implications.
Close open questions on capability definition. Work with the UX team on how features surface, with engineering on feasibility, with legal/privacy on compliance.
Define success metrics for each capability.
Cross-Functional Execution
Serve as the connective tissue between the UX team, engineering, legal/privacy, business stakeholders, and partner product leadership.
Run planning and alignment sessions. Keep decisions moving without formal authority.
Work with partner product teams to structure capabilities in ways that are integrable via APIs and SDKs—ensuring partners can build on what you define without requiring heavy custom engineering.
Navigate device OS fragmentation, cross-device enforcement complexity, and the different constraints across platforms.
Regulatory Navigation
Work with legal, privacy, and government relations teams to navigate baseline compliance (COPPA, GDPR) and fast-moving regional mandates (age verification, time-limited access, parental control interoperability requirements across EU, UK, France, and other jurisdictions). Define how regulatory evolution shapes capability roadmap and sequencing.
Navigate platform-specific constraints (Apple MDM exceptions, browser limitations, OS-level enforcement) as they interact with regulatory requirements.
Support business development by translating regulatory requirements into capability features that unlock partnership and GTM opportunities.
Stakeholder Communication
Communicate capability priorities, tradeoffs, and timelines to senior leadership, the UX team, engineering, and product partners.
Write crisply—product briefs and strategy documents that drive decisions.
Required
3–8+ years of product management experience, including meaningful time owning a consumer product with complexity (multi-device, multi-user, cross-platform, or regulatory constraint).
Demonstrated track record shipping products end-to-end: from discovery through launch and iteration based on real user feedback.
Strong technical fluency. You can reason about device constraints, cross-device communication, API feasibility, and long-term architectural implications without needing every detail explained twice.
Exceptional written and verbal communication. You write product briefs and strategy memos that move decisions. You can present to senior leadership and explain complex tradeoffs crisply.
Proven ability to drive cross-functional alignment across teams you don't control—especially between UX, engineering, and business stakeholders with competing priorities.
Demonstrated experience leveraging AI tools in product work—from requirements gathering and competitive analysis to documentation and decision-making.
Strongly Preferred
Experience in safety-critical or privacy-sensitive products (parental controls, identity, financial security, content moderation, health).
Background in family-oriented products, mobile security, or consumer protection.
Understanding of device OS constraints, mobile platform limitations, or cross-device enforcement.
Experience translating evolving regulations into product requirements and roadmap priorities—especially in highly regulated markets (EU, UK, US) or fast-moving regulatory environments.
Ownership mentality. You own decisions and outcomes. You don't hand off hard questions—you close them. You see decisions through to completion.
Systems thinker. You hold the full product in your head while executing quarterly work. You understand how parental controls and elder care fit together, and how device constraints ripple through the roadmap.
Decisive under ambiguity. You make calls on scope, priority, and tradeoffs without perfect information. You move faster than perfect consensus allows.
Low ego, high drive. You get to alignment without authority. You care about the right answer more than owning the idea.
High standards for clarity. You catch vague requirements, ask the right clarifying questions, and close ambiguity before handoff to engineering.
Location: Mountain View, CA and NYC (Onsite 3 days per week)
The annual base salary for this position is expected to be between $175,000 and $2,000. Base salary is one component of Gen's total compensation package, which includes 401(k) match, health insurance options, disability coverage, life insurance, and unlimited paid time off. Actual salaries will vary based on a candidate’s qualifications, experience, skills, and competencies related to the role.
After you submit your application, you can expect the following steps in the recruitment process:
· TA Call
· Hiring Manager (Virtual)
· Peer (Virtual)
· Peer (Virtual)
· Final Interview – Department Head (Virtual or face-to-face)
","descriptionPlain":"ABOUT THE ROLE \n\nWe're looking for a Product Lead to own the Family Safety capability domain—spanning household protection across multiple consumer needs and life stages. You'll think about how to protect different household members, what features matter for each scenario, and what customers care about most. You'll define the capability roadmap, set product requirements, and drive alignment across engineering, design, and business teams to ship what matters. \n\nThis is a high-ownership role. You'll own the capability roadmap, define product requirements that engineering builds from, work closely with the UX team on how capabilities surface, and make decisions on what to build in-house, what to extend from existing products, and what to vendor. You'll navigate device OS complexity and regulatory constraints, and move decisions forward without needing formal authority. \n\n\nKEY RESPONSIBILITIES \n\nProduct Ownership & Roadmap\n\n - Own the Family Safety capability roadmap. Prioritize the backlog and make decisions on what ships when. \n\n - Define what capabilities the product needs to ship. Balance competing priorities across multiple household protection scenarios. \n\n - Make build vs. extend vs. vendor decisions. Own the strategic and economic case: distinguish table-stakes capabilities from differentiators, and build the argument for where to own vs. where to vendor based on competitive positioning, integration benefits, and economics. \n\nRequirements & Specification \n\n - Write product requirements that define what capabilities engineering builds. Own the details: edge cases, device constraints, cross-surface implications. \n\n - Close open questions on capability definition. Work with the UX team on how features surface, with engineering on feasibility, with legal/privacy on compliance. \n\n - Define success metrics for each capability. \n\nCross-Functional Execution \n\n - Serve as the connective tissue between the UX team, engineering, legal/privacy, business stakeholders, and partner product leadership. \n\n - Run planning and alignment sessions. Keep decisions moving without formal authority. \n\n - Work with partner product teams to structure capabilities in ways that are integrable via APIs and SDKs—ensuring partners can build on what you define without requiring heavy custom engineering. \n\n - Navigate device OS fragmentation, cross-device enforcement complexity, and the different constraints across platforms. \n\nRegulatory Navigation \n\n - Work with legal, privacy, and government relations teams to navigate baseline compliance (COPPA, GDPR) and fast-moving regional mandates (age verification, time-limited access, parental control interoperability requirements across EU, UK, France, and other jurisdictions). Define how regulatory evolution shapes capability roadmap and sequencing. \n\n - Navigate platform-specific constraints (Apple MDM exceptions, browser limitations, OS-level enforcement) as they interact with regulatory requirements. \n\n - Support business development by translating regulatory requirements into capability features that unlock partnership and GTM opportunities. \n\nStakeholder Communication \n\n - Communicate capability priorities, tradeoffs, and timelines to senior leadership, the UX team, engineering, and product partners. \n\n - Write crisply—product briefs and strategy documents that drive decisions. \n\n\nABOUT YOU \n\nRequired \n\n - 3–8+ years of product management experience, including meaningful time owning a consumer product with complexity (multi-device, multi-user, cross-platform, or regulatory constraint). \n\n - Demonstrated track record shipping products end-to-end: from discovery through launch and iteration based on real user feedback. \n\n - Strong technical fluency. You can reason about device constraints, cross-device communication, API feasibility, and long-term architectural implications without needing every detail explained twice. \n\n - Exceptional written and verbal communication. You write product briefs and strategy memos that move decisions. You can present to senior leadership and explain complex tradeoffs crisply. \n\n - Proven ability to drive cross-functional alignment across teams you don't control—especially between UX, engineering, and business stakeholders with competing priorities. \n\n - Demonstrated experience leveraging AI tools in product work—from requirements gathering and competitive analysis to documentation and decision-making. \n\nStrongly Preferred \n\n - Experience in safety-critical or privacy-sensitive products (parental controls, identity, financial security, content moderation, health). \n\n - Background in family-oriented products, mobile security, or consumer protection. \n\n - Understanding of device OS constraints, mobile platform limitations, or cross-device enforcement. \n\n - Experience translating evolving regulations into product requirements and roadmap priorities—especially in highly regulated markets (EU, UK, US) or fast-moving regulatory environments. \n\n\nPERSONAL ATTRIBUTES \n\n - Ownership mentality. You own decisions and outcomes. You don't hand off hard questions—you close them. You see decisions through to completion. \n\n - Systems thinker. You hold the full product in your head while executing quarterly work. You understand how parental controls and elder care fit together, and how device constraints ripple through the roadmap. \n\n - Decisive under ambiguity. You make calls on scope, priority, and tradeoffs without perfect information. You move faster than perfect consensus allows. \n\n - Low ego, high drive. You get to alignment without authority. You care about the right answer more than owning the idea. \n\n - High standards for clarity. You catch vague requirements, ask the right clarifying questions, and close ambiguity before handoff to engineering. \n\nLocation: Mountain View, CA and NYC (Onsite 3 days per week)\n\nThe annual base salary for this position is expected to be between $175,000 and $2,000. Base salary is one component of Gen's total compensation package, which includes 401(k) match, health insurance options, disability coverage, life insurance, and unlimited paid time off. Actual salaries will vary based on a candidate’s qualifications, experience, skills, and competencies related to the role.\n\n \n\n\nWHAT’S NEXT….\n\nAfter you submit your application, you can expect the following steps in the recruitment process:\n\n· TA Call\n\n· Hiring Manager (Virtual)\n\n· Peer (Virtual)\n\n· Peer (Virtual)\n\n· Final Interview – Department Head (Virtual or face-to-face)"},{"id":"fbee3ce9-bf9c-4e4e-92b7-96ae3bccf60c","title":"Full Stack Software Engineer","department":"Technology","team":"Technology","employmentType":"FullTime","location":"USA - Mountain View, CA","secondaryLocations":[],"publishedAt":"2026-09-17T15:14:44.456+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94043","addressRegion":"California","streetAddress":"487 East Middlefield Road","addressCountry":"United States","addressLocality":"Mountain View"}},"jobUrl":"https://jobs.ashbyhq.com/gen-digital/fbee3ce9-bf9c-4e4e-92b7-96ae3bccf60c","applyUrl":"https://jobs.ashbyhq.com/gen-digital/fbee3ce9-bf9c-4e4e-92b7-96ae3bccf60c/application","descriptionHtml":"Full Stack Engineer – Digital Payments
Gen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries.
Together, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. We’re always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results.
When you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs.
At Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You’ll work with people who back each other, respect each other and understand that our differences are a competitive advantage.
If this sounds like you, we’d love you to be part of Gen.
• Design, develop, and optimize full-stack applications (backend and frontend) for high-traffic payment platforms, ensuring performance, reliability, and scalability.
• Build high-performance, secure integrations with global Payment Service Providers (PSPs) using modern protocols and API standards.
• Develop responsive, intuitive frontend experiences using modern JavaScript frameworks while building robust backend services that power them.
• Create lightweight, well-documented APIs for seamless client, SDK, and cross-team communication.
• Ensure high quality of service (QoS) and maintain strong security standards across the entire stack.
• Tackle complex end-to-end problems with innovative solutions and foster a culture of openness, learning, and continuous improvement.
• Lead the technical design and hands-on full-stack development of high-traffic payment applications — from database to UI.
• Collaborate with Product Managers, Engineering leaders, and Architects to translate business requirements into scalable technical solutions.
• Own and drive complex technical designs of systems architecture and components built using Java/J2EE, Spring, Spring Boot on the backend and React, Vue.js, or Angular on the frontend.
• Collaborate across engineering and product teams to build secure, performant systems that meet strict SLAs.
• Contribute to the entire application lifecycle — development, testing, deployment, monitoring, and maintenance.
• Champion systems architecture improvements and drive continuous modernization of existing services.
• Integrate with global PSPs, ensuring seamless payment flows across regions and providers.
• Strong hands-on experience in Java, Spring, Spring Boot for backend development.
• Proficiency in at least one modern frontend framework: React, Vue.js, or Angular, with solid knowledge of HTML5, CSS3, and JavaScript/TypeScript.
• Experience designing and building APIs across multiple architectural styles — REST, Webhooks, SOAP, GraphQL.
• Proficiency with SQL (e.g., Oracle, PostgreSQL, MySQL) and NoSQL (e.g., MongoDB, Redis, DynamoDB) databases.
• Experience with cloud platforms — Azure, AWS, or both — including deployment, scaling, and managed services.
• Strong ability to write unit tests, integration tests, and automated test suites.
• Solid Object-Oriented Design skills and understanding of design patterns.
• Experience working in Agile/Scrum development methodology.
• Experience and desire to work in a global delivery environment across distributed teams and time zones.
• Good understanding of API Security Best Practices for building secure applications across frontend and backend.
• Working experience applying strong cryptographic algorithms and secure hashing techniques.
• Hands-on experience with SAST/DAST tools to identify, review, and remediate security vulnerabilities.
• Good understanding of data security standards (e.g., PCI DSS, GDPR) and their application in payment systems.
• AI Proficiency & Tools: Familiarity with AI-powered development and automation tools such as N8N, LangChain, Claude, GitHub Copilot, or similar platforms. Experience leveraging AI to accelerate development workflows, automate repetitive tasks, or build intelligent integrations is a strong plus.
• Exposure to AI/ML concepts and the ability to evaluate and integrate AI-driven capabilities into existing applications or workflows.
• Experience with containerization and orchestration (Docker, Kubernetes).
• Familiarity with CI/CD pipelines (Jenkins, GitHub Actions, Azure DevOps).
• Experience with message brokers and event-driven architectures (Kafka, RabbitMQ).
• Exposure to observability and monitoring tools (Datadog, Splunk, Grafana, ELK).
Whats Next:
Recruiter Call
Hiring Manager Interview
Onsite Interview with Team
About Gen
Gen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries.
Together, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. We're always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results.
When you're part of Gen, you'll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs.
At Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You'll work with people who back each other, respect each other and understand that our differences are a competitive advantage.
If this sounds like you, we'd love you to be part of Gen.
About the Role
We're seeking a Principal Analyst to join the MoneyLion Marketing Analytics team and take ownership of high-visibility measurement and decisioning work across our growth analytics function. You'll own ambiguous, first-of-kind measurement problems end to end — from business question through analysis design, execution, and leadership-ready readout — across lifecycle engagement, campaign performance and spend efficiency, marketplace funnel conversion, new media channels, and customer value.
This is a hands-on senior IC role with real scope: you'll operate as a measurement leader across functions, partnering directly with the analytics lead, data analysts, data scientists, and senior stakeholders in marketing, product, and finance. You'll raise the team's analytical bar through mentorship and review, with the opportunity to grow in scope as the function expands.
Key Responsibilities
Own high-visibility analytics initiatives end to end — framing ambiguous business questions, designing the analysis, executing hands-on, and delivering decision-ready readouts to senior leadership
Lead measurement design for major marketing investments: holdout and geo-test design, incrementality analysis, and rigorous test readouts for new and emerging media channels
Serve as the measurement partner to marketing, lifecycle, and marketplace stakeholders — translating business definitions into data definitions, and capturing use cases and edge cases as explicit measurement logic and guardrails
Build decision-ready analyses and reporting for core business concepts such as campaign performance, customer journey, revenue attribution, CAC/ROAS, and customer value
Uphold standards for analytical rigor, QA, and metric governance — ensuring leadership-facing numbers are accurate, explainable, and reproducible
Write production-quality SQL and contribute to the team's dbt models and reporting foundations where needed
Raise the team's analytical standards through review, reusable patterns, and mentorship of analysts
Identify recurring data and measurement issues and design durable, scalable fixes rather than one-off patches
Use AI tools to accelerate analysis, QA, and documentation — and help build the workflows that make the team's output faster and more trustworthy
About You
Experience
7+ years in marketing analytics, growth analytics, decision science, or a related analytics role, with increasing scope and seniority
Proven ownership of complex, ambiguous analytics initiatives end to end — including framing the question, designing the approach, and defending the readout with senior stakeholders
Strong experience with measurement methods: experimentation and A/B testing, holdout and geo-based incrementality testing, and attribution interpretation
Track record of translating business definitions into data definitions, with strong business curiosity and a sharp instinct for the use cases and edge cases that must become analysis logic, tests, and measurement guardrails
Proven ability to own analytical design from business and product requirements — writing design documents, evaluating methodological trade-offs, and explaining complex logic to non-technical stakeholders
Experience setting and upholding standards for analytical quality and metric governance — bringing clear points of view and the judgment to defend or revise them with evidence
Comfort solving novel problems without established playbooks, including the emerging class of AI-era measurement challenges
Experience mentoring or leading analysts preferred; fintech, subscription, marketplace, or consumer growth industry experience a plus
Technical Skills
Expert-level SQL and strong hands-on experience with modern cloud data warehouses, ideally Snowflake
Strong data modeling instincts; experience building or contributing to dbt models and governed reporting datasets strongly preferred
Working knowledge of statistics for experimentation and causal measurement
Python for analysis, validation, or automation preferred
Experience with BI tools such as Looker and Tableau.
Familiarity with AI-assisted analytics and productivity tools such as Claude Code, Cursor, OpenAI, or similar
Education
Bachelor's degree in a quantitative or technical field required; Master's degree preferred
","descriptionPlain":"About Gen \n\nGen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries. \n\nTogether, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. We're always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results. \n\nWhen you're part of Gen, you'll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs. \n\nAt Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You'll work with people who back each other, respect each other and understand that our differences are a competitive advantage. \n\nIf this sounds like you, we'd love you to be part of Gen. \n\nAbout the Role \n\nWe're seeking a Principal Analyst to join the MoneyLion Marketing Analytics team and take ownership of high-visibility measurement and decisioning work across our growth analytics function. You'll own ambiguous, first-of-kind measurement problems end to end — from business question through analysis design, execution, and leadership-ready readout — across lifecycle engagement, campaign performance and spend efficiency, marketplace funnel conversion, new media channels, and customer value. \n\nThis is a hands-on senior IC role with real scope: you'll operate as a measurement leader across functions, partnering directly with the analytics lead, data analysts, data scientists, and senior stakeholders in marketing, product, and finance. You'll raise the team's analytical bar through mentorship and review, with the opportunity to grow in scope as the function expands. \n\nKey Responsibilities \n\n - Own high-visibility analytics initiatives end to end — framing ambiguous business questions, designing the analysis, executing hands-on, and delivering decision-ready readouts to senior leadership \n\n - Lead measurement design for major marketing investments: holdout and geo-test design, incrementality analysis, and rigorous test readouts for new and emerging media channels \n\n - Serve as the measurement partner to marketing, lifecycle, and marketplace stakeholders — translating business definitions into data definitions, and capturing use cases and edge cases as explicit measurement logic and guardrails \n\n - Build decision-ready analyses and reporting for core business concepts such as campaign performance, customer journey, revenue attribution, CAC/ROAS, and customer value \n\n - Uphold standards for analytical rigor, QA, and metric governance — ensuring leadership-facing numbers are accurate, explainable, and reproducible \n\n - Write production-quality SQL and contribute to the team's dbt models and reporting foundations where needed \n\n - Raise the team's analytical standards through review, reusable patterns, and mentorship of analysts \n\n - Identify recurring data and measurement issues and design durable, scalable fixes rather than one-off patches \n\n - Use AI tools to accelerate analysis, QA, and documentation — and help build the workflows that make the team's output faster and more trustworthy \n\nAbout You \n\nExperience \n\n - 7+ years in marketing analytics, growth analytics, decision science, or a related analytics role, with increasing scope and seniority \n\n - Proven ownership of complex, ambiguous analytics initiatives end to end — including framing the question, designing the approach, and defending the readout with senior stakeholders \n\n - Strong experience with measurement methods: experimentation and A/B testing, holdout and geo-based incrementality testing, and attribution interpretation \n\n - Track record of translating business definitions into data definitions, with strong business curiosity and a sharp instinct for the use cases and edge cases that must become analysis logic, tests, and measurement guardrails \n\n - Proven ability to own analytical design from business and product requirements — writing design documents, evaluating methodological trade-offs, and explaining complex logic to non-technical stakeholders \n\n - Experience setting and upholding standards for analytical quality and metric governance — bringing clear points of view and the judgment to defend or revise them with evidence \n\n - Comfort solving novel problems without established playbooks, including the emerging class of AI-era measurement challenges \n\n - Experience mentoring or leading analysts preferred; fintech, subscription, marketplace, or consumer growth industry experience a plus \n\nTechnical Skills \n\n - Expert-level SQL and strong hands-on experience with modern cloud data warehouses, ideally Snowflake \n\n - Strong data modeling instincts; experience building or contributing to dbt models and governed reporting datasets strongly preferred \n\n - Working knowledge of statistics for experimentation and causal measurement \n\n - Python for analysis, validation, or automation preferred \n\n - Experience with BI tools such as Looker and Tableau. \n\n - Familiarity with AI-assisted analytics and productivity tools such as Claude Code, Cursor, OpenAI, or similar \n\nEducation \n\nBachelor's degree in a quantitative or technical field required; Master's degree preferred "},{"id":"a0cfbace-44fd-4791-a1e8-92adcc2e4e7b","title":"Sr Principal Software Engineer - MAC","department":"Technology","team":"Technology","employmentType":"FullTime","location":"IND - Chennai","secondaryLocations":[],"publishedAt":"2026-09-16T05:13:24.927+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"600089","addressRegion":"Tamil Nādu","streetAddress":"1/24, Shivaji Gardens","addressCountry":"India","addressLocality":"Chennai"}},"jobUrl":"https://jobs.ashbyhq.com/gen-digital/a0cfbace-44fd-4791-a1e8-92adcc2e4e7b","applyUrl":"https://jobs.ashbyhq.com/gen-digital/a0cfbace-44fd-4791-a1e8-92adcc2e4e7b/application","descriptionHtml":"Role Summary::
We are looking for a Sr Principal Software Engineer, Mac UI Engineer to lead the design and development of high-quality, customer-facing Mac desktop experiences. This is a senior individual contributor role for an engineer who combines deep technical expertise with strong product thinking, architectural judgment, and cross-functional influence.
The ideal candidate brings strong proficiency in Swift, Objective-C, and C/C++, along with a proven ability to build polished, performant, and reliable Mac user interfaces at scale. This role requires close collaboration with product management, design, platform, and quality teams to deliver intuitive user experiences while driving sound engineering practices across the organization.
Experience using AI tools to improve engineering productivity, code quality, and development workflows is a strong plus.
What You Will Do::
· Architect, design, and develop modern Mac UI features for customer-facing desktop applications
· Lead implementation of complex UI workflows using Swift, Objective-C, and C/C++
· Drive technical direction for Mac UI architecture, maintainability, scalability, and performance
· Partner with product managers, designers, backend engineers, and QA to translate product requirements into elegant user experiences
· Own critical technical decisions across the UI layer, including frameworks, patterns, integrations, and code quality standards
· Review code, provide technical guidance, and raise the engineering bar through strong design and implementation practices
· Mentor engineers through technical leadership, design reviews, and day-to-day collaboration while remaining hands-on in development
· Troubleshoot complex production issues across UI, system integration, memory, performance, and stability areas
· Advocate for usability, accessibility, responsiveness, and consistency across the Mac user experience
· Contribute to continuous improvement in engineering workflows, release quality, and developer productivity
· Evaluate and apply AI-assisted development tools where they can improve speed, quality, or team effectiveness
Required Qualifications::
· 10+ years of experience with Bachelor’s or Master’s degree in Computer Science, Software Engineering, or a related field, or equivalent practical experience
· Extensive software engineering experience with significant hands-on development in Mac application engineering
· Strong proficiency in Swift, Objective-C, and C/C++
· Deep experience building native Mac UI applications and shipping customer-facing desktop products
· Strong understanding of macOS application architecture, UI frameworks, event-driven programming, and system-level behavior
· Proven experience designing scalable, maintainable, and performant software systems
· Strong debugging and problem-solving skills across UI, application, and platform layers
· Demonstrated ability to influence technical direction across teams without direct people management responsibility
· Experience working in cross-functional product development environments
· Strong communication skills with the ability to explain technical tradeoffs clearly to engineering and non-engineering stakeholders
Preferred Qualifications::
· Experience modernizing legacy Mac codebases and evolving mixed-language applications
· Experience integrating UI layers with platform services, local system components, or shared libraries
· Familiarity with automated testing, CI/CD pipelines, and release engineering for desktop applications
· Strong understanding of software quality, security, performance optimization, and observability
· Experience partnering closely with UX and product teams to refine customer journeys and interaction design
· Experience using AI tools for coding assistance, test generation, code review acceleration, documentation, or developer workflow improvement
· Exposure to AI-powered product features, assistant workflows, or developer tooling is a plus
Leadership Expectations::
· Operate as a senior technical leader and trusted expert for Mac UI engineering
· Balance hands-on execution with architectural ownership and long-term technical stewardship
· Influence engineering practices, design quality, and delivery outcomes across multiple teams
· Bring a strong product mindset and make decisions that improve customer experience as well as engineering health
· Raise the standard for code quality, design reviews, technical decision-making, and cross-team collaboration
Success in This Role::
· Deliver high-impact Mac UI features that improve customer experience and product quality
· Strengthen the architecture and long-term maintainability of the Mac UI codebase
· Help teams move faster through sound technical decisions, reusable patterns, and strong engineering practices
· Serve as a go-to technical leader for complex UI and platform integration challenges
· Champion thoughtful adoption of modern development practices, including effective use of AI-assisted engineering tools.
","descriptionPlain":"Role Summary::\n\nWe are looking for a Sr Principal Software Engineer, Mac UI Engineer to lead the design and development of high-quality, customer-facing Mac desktop experiences. This is a senior individual contributor role for an engineer who combines deep technical expertise with strong product thinking, architectural judgment, and cross-functional influence.\n\nThe ideal candidate brings strong proficiency in Swift, Objective-C, and C/C++, along with a proven ability to build polished, performant, and reliable Mac user interfaces at scale. This role requires close collaboration with product management, design, platform, and quality teams to deliver intuitive user experiences while driving sound engineering practices across the organization.\n\nExperience using AI tools to improve engineering productivity, code quality, and development workflows is a strong plus.\n\n\n\nWhat You Will Do::\n\n· Architect, design, and develop modern Mac UI features for customer-facing desktop applications\n\n· Lead implementation of complex UI workflows using Swift, Objective-C, and C/C++\n\n· Drive technical direction for Mac UI architecture, maintainability, scalability, and performance\n\n· Partner with product managers, designers, backend engineers, and QA to translate product requirements into elegant user experiences\n\n· Own critical technical decisions across the UI layer, including frameworks, patterns, integrations, and code quality standards\n\n· Review code, provide technical guidance, and raise the engineering bar through strong design and implementation practices\n\n· Mentor engineers through technical leadership, design reviews, and day-to-day collaboration while remaining hands-on in development\n\n· Troubleshoot complex production issues across UI, system integration, memory, performance, and stability areas\n\n· Advocate for usability, accessibility, responsiveness, and consistency across the Mac user experience\n\n· Contribute to continuous improvement in engineering workflows, release quality, and developer productivity\n\n· Evaluate and apply AI-assisted development tools where they can improve speed, quality, or team effectiveness\n\n\n\nRequired Qualifications::\n\n· 10+ years of experience with Bachelor’s or Master’s degree in Computer Science, Software Engineering, or a related field, or equivalent practical experience\n\n· Extensive software engineering experience with significant hands-on development in Mac application engineering\n\n· Strong proficiency in Swift, Objective-C, and C/C++\n\n· Deep experience building native Mac UI applications and shipping customer-facing desktop products\n\n· Strong understanding of macOS application architecture, UI frameworks, event-driven programming, and system-level behavior\n\n· Proven experience designing scalable, maintainable, and performant software systems\n\n· Strong debugging and problem-solving skills across UI, application, and platform layers\n\n· Demonstrated ability to influence technical direction across teams without direct people management responsibility\n\n· Experience working in cross-functional product development environments\n\n· Strong communication skills with the ability to explain technical tradeoffs clearly to engineering and non-engineering stakeholders\n\n\n\nPreferred Qualifications::\n\n· Experience modernizing legacy Mac codebases and evolving mixed-language applications\n\n· Experience integrating UI layers with platform services, local system components, or shared libraries\n\n· Familiarity with automated testing, CI/CD pipelines, and release engineering for desktop applications\n\n· Strong understanding of software quality, security, performance optimization, and observability\n\n· Experience partnering closely with UX and product teams to refine customer journeys and interaction design\n\n· Experience using AI tools for coding assistance, test generation, code review acceleration, documentation, or developer workflow improvement\n\n· Exposure to AI-powered product features, assistant workflows, or developer tooling is a plus\n\n\n\nLeadership Expectations::\n\n· Operate as a senior technical leader and trusted expert for Mac UI engineering\n\n· Balance hands-on execution with architectural ownership and long-term technical stewardship\n\n· Influence engineering practices, design quality, and delivery outcomes across multiple teams\n\n· Bring a strong product mindset and make decisions that improve customer experience as well as engineering health\n\n· Raise the standard for code quality, design reviews, technical decision-making, and cross-team collaboration\n\n\n\nSuccess in This Role::\n\n· Deliver high-impact Mac UI features that improve customer experience and product quality\n\n· Strengthen the architecture and long-term maintainability of the Mac UI codebase\n\n· Help teams move faster through sound technical decisions, reusable patterns, and strong engineering practices\n\n· Serve as a go-to technical leader for complex UI and platform integration challenges\n\n· Champion thoughtful adoption of modern development practices, including effective use of AI-assisted engineering tools.\n\n"},{"id":"59117edf-5268-4409-9cd0-d51c02935ef1","title":"Principal Product Designer, AI & Innovation","department":"AI Foundry","team":"AI Foundry","employmentType":"FullTime","location":"USA - Mountain View, CA","secondaryLocations":[],"publishedAt":"2026-09-16T17:02:04.636+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"postalCode":"94043","addressRegion":"California","streetAddress":"487 East Middlefield Road","addressCountry":"United States","addressLocality":"Mountain View"}},"jobUrl":"https://jobs.ashbyhq.com/gen-digital/59117edf-5268-4409-9cd0-d51c02935ef1","applyUrl":"https://jobs.ashbyhq.com/gen-digital/59117edf-5268-4409-9cd0-d51c02935ef1/application","descriptionHtml":"Gen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries.
Together, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. We're always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results.
When you're part of Gen, you'll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs.
At Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You'll work with people who back each other, respect each other and understand that our differences are a competitive advantage.
If this sounds like you, we'd love you to be part of Gen.
Gen's AI & Innovation team is building the next generation of consumer experiences powered by AI. The team brings ideas from zero to one, ships them to real customers, and learns quickly what to scale. Current work centers on browser-based products, including Norton Neo, our AI Browser, as well as agentic apps and other emerging products across the portfolio.
As a Principal Product Designer, AI & Innovation, you'll be a senior design leader and trusted partner across multiple products in the portfolio, with a primary focus on Norton Neo and other browser-based experiences. At times, you'll own a product or major initiative end to end; at others, you'll act as a force multiplier—helping other designers raise the quality, coherence, and impact of their work. You'll move fluidly between shipped products that need iteration and new concepts that need a first shape, bringing a high bar for customer experience and execution to each.
You'll partner closely with product, engineering, research, marketing, and other cross-functional leaders to shape how AI-powered products feel and work at Gen. The patterns, principles, and practices you help establish for one product should make the broader portfolio—and the design team—stronger.
• Lead end-to-end product design for high-impact initiatives across the AI & Innovation portfolio, from framing and concept through launch, learning, and iteration; take direct ownership when the work calls for it.
• Design intuitive, trustworthy experiences for AI-powered browsers, agentic apps, and other emerging products, including navigation, agent behavior, conversational flows, onboarding, and the moments when AI takes action on a user's behalf.
• Shape reusable product patterns, principles, and a shared design language across the AI & Innovation portfolio so learning from one product accelerates the next.
• Bring clarity to ambiguous problems through strong framing, low-fidelity concepts, prototypes, and experiments that create shared understanding and enable fast learning.
• Partner with product, engineering, research, and business stakeholders to turn complex opportunities into clear, polished, production-ready experiences.
• Collaborate with marketing, customer experience, and other partners on launch experiences and customer-facing touchpoints across the portfolio.
• Use AI-assisted design tools, generative prototyping, and emerging workflows to increase design velocity, explore more possibilities, and help the team learn faster.
• Maintain consistency with Gen's design system while evolving patterns for browser, agentic, and AI-first interactions across multiple surfaces.
• Use research, usability testing, product data, and direct customer insight to validate decisions and improve experiences for diverse consumer audiences.
• Set a high bar for design quality; clearly communicate rationale, tradeoffs, and decisions; and give thoughtful feedback that helps other designers and partners do their best work.
Education
Bachelor's degree in Design, Human-Computer Interaction, or a related field; equivalent practical experience will be considered.
Experience
7+ years of experience in product/UX design, including a track record of shipping high-quality consumer web or software products; experience with browsers, AI-powered, conversational, or agentic experiences is a strong plus.
Skills
• Exceptional end-to-end product design skills across strategy, UX, interaction, visual design, and prototyping, with a portfolio demonstrating shipped consumer products and meaningful product impact.
• Advanced proficiency in Figma and modern design/prototyping tools, with curiosity and fluency in AI-assisted design tools and workflows.
• Experience designing clear, trustworthy, and human-centered interactions for AI, automation, permissions, or systems that take action on a user's behalf.
• Ability to work within and evolve a mature design system across products and surfaces while knowing when a new pattern or approach is needed.
• Comfort operating in a fast-moving, ambiguous environment and making sound decisions across concurrent initiatives, shifting between deep ownership and portfolio-level support.
• Strong collaboration, facilitation, and communication skills, with the ability to influence product direction and align senior cross-functional partners.
Personal Attributes
• Senior, self-directed designer who can independently lead a complex product or initiative while also raising the quality and effectiveness of the broader design team.
• Passion for building trustworthy, human-centered AI experiences that are useful, understandable, and respectful of everyday consumers.
• Comfort with undefined problems, evolving priorities, and the reality that some promising work will become learning rather than a shipped product.
• Generous design partner who shares context, mentors through craft and critique, and helps create a culture of high standards, experimentation, and continuous learning.
After you submit your application, you can expect the following steps in the recruitment process:
• TA Call
• Portfolio Review
• Design Exercise / Live Design Session (Virtual)
• Final Interview – Hiring Manager (Virtual or face-to-face)
","descriptionPlain":"ABOUT GEN\n\nGen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries.\n\nTogether, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. We're always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results.\n\nWhen you're part of Gen, you'll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs.\n\nAt Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You'll work with people who back each other, respect each other and understand that our differences are a competitive advantage.\n\nIf this sounds like you, we'd love you to be part of Gen.\n\n\n\n\n\nABOUT THE ROLE\n\nGen's AI & Innovation team is building the next generation of consumer experiences powered by AI. The team brings ideas from zero to one, ships them to real customers, and learns quickly what to scale. Current work centers on browser-based products, including Norton Neo, our AI Browser, as well as agentic apps and other emerging products across the portfolio.\n\nAs a Principal Product Designer, AI & Innovation, you'll be a senior design leader and trusted partner across multiple products in the portfolio, with a primary focus on Norton Neo and other browser-based experiences. At times, you'll own a product or major initiative end to end; at others, you'll act as a force multiplier—helping other designers raise the quality, coherence, and impact of their work. You'll move fluidly between shipped products that need iteration and new concepts that need a first shape, bringing a high bar for customer experience and execution to each.\n\nYou'll partner closely with product, engineering, research, marketing, and other cross-functional leaders to shape how AI-powered products feel and work at Gen. The patterns, principles, and practices you help establish for one product should make the broader portfolio—and the design team—stronger.\n\n\n\n\nKEY RESPONSIBILITIES\n\n• Lead end-to-end product design for high-impact initiatives across the AI & Innovation portfolio, from framing and concept through launch, learning, and iteration; take direct ownership when the work calls for it.\n\n• Design intuitive, trustworthy experiences for AI-powered browsers, agentic apps, and other emerging products, including navigation, agent behavior, conversational flows, onboarding, and the moments when AI takes action on a user's behalf.\n\n• Shape reusable product patterns, principles, and a shared design language across the AI & Innovation portfolio so learning from one product accelerates the next.\n\n• Bring clarity to ambiguous problems through strong framing, low-fidelity concepts, prototypes, and experiments that create shared understanding and enable fast learning.\n\n• Partner with product, engineering, research, and business stakeholders to turn complex opportunities into clear, polished, production-ready experiences.\n\n• Collaborate with marketing, customer experience, and other partners on launch experiences and customer-facing touchpoints across the portfolio.\n\n• Use AI-assisted design tools, generative prototyping, and emerging workflows to increase design velocity, explore more possibilities, and help the team learn faster.\n\n• Maintain consistency with Gen's design system while evolving patterns for browser, agentic, and AI-first interactions across multiple surfaces.\n\n• Use research, usability testing, product data, and direct customer insight to validate decisions and improve experiences for diverse consumer audiences.\n\n• Set a high bar for design quality; clearly communicate rationale, tradeoffs, and decisions; and give thoughtful feedback that helps other designers and partners do their best work.\n\n\n\n\nABOUT YOU\n\nEducation\n\nBachelor's degree in Design, Human-Computer Interaction, or a related field; equivalent practical experience will be considered.\n\nExperience\n\n7+ years of experience in product/UX design, including a track record of shipping high-quality consumer web or software products; experience with browsers, AI-powered, conversational, or agentic experiences is a strong plus.\n\nSkills\n\n• Exceptional end-to-end product design skills across strategy, UX, interaction, visual design, and prototyping, with a portfolio demonstrating shipped consumer products and meaningful product impact.\n\n• Advanced proficiency in Figma and modern design/prototyping tools, with curiosity and fluency in AI-assisted design tools and workflows.\n\n• Experience designing clear, trustworthy, and human-centered interactions for AI, automation, permissions, or systems that take action on a user's behalf.\n\n• Ability to work within and evolve a mature design system across products and surfaces while knowing when a new pattern or approach is needed.\n\n• Comfort operating in a fast-moving, ambiguous environment and making sound decisions across concurrent initiatives, shifting between deep ownership and portfolio-level support.\n\n• Strong collaboration, facilitation, and communication skills, with the ability to influence product direction and align senior cross-functional partners.\n\nPersonal Attributes\n\n• Senior, self-directed designer who can independently lead a complex product or initiative while also raising the quality and effectiveness of the broader design team.\n\n• Passion for building trustworthy, human-centered AI experiences that are useful, understandable, and respectful of everyday consumers.\n\n• Comfort with undefined problems, evolving priorities, and the reality that some promising work will become learning rather than a shipped product.\n\n• Generous design partner who shares context, mentors through craft and critique, and helps create a culture of high standards, experimentation, and continuous learning.\n\n\n\n\nWHAT'S NEXT\n\nAfter you submit your application, you can expect the following steps in the recruitment process:\n\n• TA Call\n\n• Portfolio Review\n\n• Design Exercise / Live Design Session (Virtual)\n\n• Final Interview – Hiring Manager (Virtual or face-to-face)"},{"id":"80c4d472-1130-41ce-bdda-69430294a10a","title":"Graphic Designer Partner Marketing","department":"Global Marketing Organization","team":"Global Marketing Organization","employmentType":"FullTime","location":"USA - Tempe, AZ","secondaryLocations":[],"publishedAt":"2026-09-23T15:36:39.684+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"85281","addressRegion":"Arizona","streetAddress":"60 E. Rio Salado Pkwy, Suite 1000","addressCountry":"United States","addressLocality":"Tempe"}},"jobUrl":"https://jobs.ashbyhq.com/gen-digital/80c4d472-1130-41ce-bdda-69430294a10a","applyUrl":"https://jobs.ashbyhq.com/gen-digital/80c4d472-1130-41ce-bdda-69430294a10a/application","descriptionHtml":"
Job Title: Graphic Designer - Partner Marketing
Location:Tempe, Arizona – Hybrid (3 days per week in the office)
About Gen
Gen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries.
Together, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. We’re always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results.
When you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs.
At Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You’ll work with people who back each other, respect each other and understand that our differences are a competitive advantage.
If this sounds like you, we’d love you to be part of Gen.
How We Work
Our hybrid work style (3 days in the Tempe office) gives us the face-to-face time to have creative conversations, meaningful meetings, make quick decisions and build relationships. And it’s flexible enough to give you the space to do your best work.
About the Role
We are seeking a versatile, creative, and detail-oriented Graphic Designer to join our Global Partner Marketing organization in Tempe, AZ. In this role, you will create compelling visual assets that support our global partner ecosystem—from digital marketing campaigns and event experiences to email marketing, landing pages, sales and partner enablement materials.
The ideal candidate combines exceptional design skills with hands-on experience developing marketing emails and landing pages, while embracing AI-powered creative tools to accelerate ideation, streamline production, and enhance design quality. This role requires someone who is highly skilled in designing beautiful creative, solving marketing challenges, and continuously exploring new technologies that improve efficiency and innovation.
Responsibilities
Design engaging visual assets across digital, print, web, email, social media, presentations, paid advertising, and partner marketing campaigns.
Design event materials including booth graphics, signage, presentations, promotional collateral, and other in-person experiences.
Prepare production-ready files for print and digital distribution while ensuring quality, consistency, and technical accuracy.
Collaborate with marketers, copywriters, and stakeholders to translate creative briefs into compelling visual solutions.
Design, build, test, and deploy marketing emails and landing pages using HubSpot and Salesforce Pardot.
Leverage AI-powered creative and productivity tools to accelerate concept development, generate design variations, improve workflows, and enhance creative output while maintaining brand integrity.
Stay current on emerging AI technologies, design trends, and best practices, proactively identifying opportunities to improve team efficiency and creative excellence.
Software & Technical Skills
Advanced proficiency in Adobe Creative Cloud (Photoshop, Illustrator, InDesign)
Advanced proficiency in Figma
Advanced PowerPoint design and presentation development
Experience with HubSpot and/or Salesforce Pardot
Working knowledge of HTML/CSS for email and landing page development
Experience using Asana or similar project management platforms
Experience with AI-powered design tools such as Adobe Firefly, Photoshop Generative Fill, Figma AI, Midjourney, Claude, ChatGPT, Microsoft Copilot, or similar tools
Video editing experience is a plus
What We're Looking For
4+ years of professional graphic design experience supporting marketing organizations (B2B, technology, or partner/channel marketing experience preferred).
A strong portfolio demonstrating excellence across digital, print, events, presentations, and campaign design.
Experience designing and deploying marketing emails and landing pages within marketing automation platforms.
Strong understanding of visual storytelling, typography, layout, color theory, and brand consistency.
Demonstrated experience incorporating AI into the creative process to improve speed, quality, ideation, and productivity—not simply generating artwork.
Ability to write effective prompts and critically evaluate AI-generated content, refining outputs to meet brand, accessibility, and design standards.
Experience designing polished executive presentations in PowerPoint.
Ability to manage multiple projects simultaneously while meeting deadlines in a fast-paced environment.
Excellent communication, collaboration, and organizational skills.
Curiosity, adaptability, and a continuous learning mindset with emerging creative technologies.
Experience & Qualifications
Bachelor's degree in Graphic Design, Visual Communications, or a related field (or equivalent professional experience).
4+ years of professional graphic design experience in an agency or in-house marketing environment.
Experience supporting global marketing organizations is a plus.
Experience working within established brand guidelines across multiple products or brands.
Portfolio required.
Compensation
The annual base salary for this position is expected to be 95,000. Base salary is one component of Gen's total compensation package, which includes annual bonus.
Gen benefits
401(k) retirement plan with company match – Gen matches 50% of the first 7% of eligible pay you contribute, capped at $6,000 per year in company match.
Health Savings Account (HSA) funding – if you enroll in an HSA-eligible medical plan, Gen contributes $500–$1,500 per year depending on your coverage tier.
Wellness / fitness reimbursement – up to $375 per year reimbursed for eligible fitness and wellness expenses (gym membership, classes, etc.).
Sustainable home improvement allowance – up to $500 per year for approved sustainable home upgrades (e.g., insulation, energy-efficient appliances).
Tuition / education reimbursement – up to $5,250 per calendar year for approved, job-related education.
What’s next:
Your CV will be reviewed together by the recruiter and hiring manager to assess the scope of your role, the impact you’ve delivered, and how your experience aligns with the position. If shortlisted, the recruiter will invite you to an initial Zoom conversation to discuss your background, what’s compelling you to Gen, and walk you through the interview process.
Gen is an equal opportunity employer, and we’re committed to fair, inclusive practices at every stage of the candidate and employee journey. Employment decisions are based on merit, experience and business needs.
About Gen
Gen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries.
Together, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. We’re always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results.
When you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs.
At Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You’ll work with people who back each other, respect each other and understand that our differences are a competitive advantage.
If this sounds like you, we’d love you to be part of Gen.
About the Role
As a Principal Solutions Engineer, you will own the most complex, strategic partner engagements and frontier ICPs end-to-end, serving as the technical and strategic authority between our Sales, Partner Success, Product, and Engineering teams. Your focus will center on setting the solution narrative for net-new verticals, standardizing how the SE function scopes and engages so the work is repeatable and scalable, and mentoring Solutions Engineers to raise the technical and consultative bar across the team. This entails orchestrating high-stakes demonstrations, architecting solutions in partnership with internal stakeholders, and driving feedback loops that unblock partners and align the Product roadmap. You will play a critical role in accelerating the adoption of embedded marketplace infrastructure as a senior client-facing member of our commercial organization.
Key Responsibilities:
Own outcomes across a portfolio of the most complex, strategic partner engagements and frontier ICPs, holding self and others accountable for commitments.
Set solution narratives and architectural framing for net-new verticals.
Standardize scoping and engagement models so SE work is repeatable and scalable across the team — building the artifacts and templates others reuse.
Travel with Sales and Partner Solutions for the highest-stakes prospect and partner meetings, providing technical and strategic authority in-person.
Lead discovery and solution design for the most strategic opportunities, prioritizing by revenue, risk, and strategic importance across the portfolio.
Architect and personally demo the most technically or commercially complex solutions, going beyond standard product walkthroughs.
Help ensure technical depth and consultative rigor for Solutions Engineering; raise the bar on how the team communicates with partners.
Own documentation strategy - create and deploy internal and external best-practice materials, not just contribute to them.
Drive feedback loops from active partners directly into the Product roadmap, going beyond flagging requests to shaping what gets prioritized.
Align partners, Sales, Partner Solutions, and Product around solution direction on the largest or most ambiguous deals.
Represent the Engine's technical expertise with senior internal and partner stakeholders, and at industry conferences.
Identify expansion and de-risking opportunities across the portfolio, influencing which deals SE resources are deployed against.
About You
8+ years of experience in a sales engineering, solutions architecture, solutions engineering, technical account management, or similar role. Preferably within FinTech or enterprise-level tech with a track record of owning the most complex, ambiguous engagements rather than a defined book of business.
Demonstrated ability to set architectural framing and solution narratives for net-new verticals or frontier use cases, not just execute established integration patterns.
Experience mentoring or raising the bar for other technical/pre-sales professionals.
Ability to travel for in-person partner visits at a regular cadence, including the highest-stakes engagements requiring senior representation.
Proficiency translating technical concepts for both technical and executive audiences, including in ambiguous or unscoped situations.
Track record of building repeatable scoping frameworks, playbooks, or engagement models that scale a function — not just delivering individual engagements well.
Excellent communication and interpersonal skills, with the ability to build rapport with senior client and internal stakeholders.
Strong judgment on when to pull in technical resources to help resolve partner blockers, accelerating time-to-activation.
Detail-oriented with strong problem-solving skills; comfortable operating within ambiguity
What’s next:
Recruiter Phone Screen
Hiring Manager Interview
Cross-functional Interviews
Technical Interview
Gen is an equal opportunity employer, and we’re committed to fair, inclusive practices at every stage of the candidate and employee journey. Employment decisions are based on merit, experience and business needs.
","descriptionPlain":"About Gen\n\nGen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries.\n\nTogether, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. We’re always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results.\n\nWhen you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs.\n\nAt Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You’ll work with people who back each other, respect each other and understand that our differences are a competitive advantage.\n\nIf this sounds like you, we’d love you to be part of Gen.\n\n \n\nAbout the Role\n\nAs a Principal Solutions Engineer, you will own the most complex, strategic partner engagements and frontier ICPs end-to-end, serving as the technical and strategic authority between our Sales, Partner Success, Product, and Engineering teams. Your focus will center on setting the solution narrative for net-new verticals, standardizing how the SE function scopes and engages so the work is repeatable and scalable, and mentoring Solutions Engineers to raise the technical and consultative bar across the team. This entails orchestrating high-stakes demonstrations, architecting solutions in partnership with internal stakeholders, and driving feedback loops that unblock partners and align the Product roadmap. You will play a critical role in accelerating the adoption of embedded marketplace infrastructure as a senior client-facing member of our commercial organization.\n\n\n\nKey Responsibilities:\n\n - Own outcomes across a portfolio of the most complex, strategic partner engagements and frontier ICPs, holding self and others accountable for commitments.\n\n - Set solution narratives and architectural framing for net-new verticals.\n\n - Standardize scoping and engagement models so SE work is repeatable and scalable across the team — building the artifacts and templates others reuse.\n\n - Travel with Sales and Partner Solutions for the highest-stakes prospect and partner meetings, providing technical and strategic authority in-person.\n\n - Lead discovery and solution design for the most strategic opportunities, prioritizing by revenue, risk, and strategic importance across the portfolio.\n\n - Architect and personally demo the most technically or commercially complex solutions, going beyond standard product walkthroughs.\n\n - Help ensure technical depth and consultative rigor for Solutions Engineering; raise the bar on how the team communicates with partners.\n\n - Own documentation strategy - create and deploy internal and external best-practice materials, not just contribute to them.\n\n - Drive feedback loops from active partners directly into the Product roadmap, going beyond flagging requests to shaping what gets prioritized.\n\n - Align partners, Sales, Partner Solutions, and Product around solution direction on the largest or most ambiguous deals.\n\n - Represent the Engine's technical expertise with senior internal and partner stakeholders, and at industry conferences.\n\n - Identify expansion and de-risking opportunities across the portfolio, influencing which deals SE resources are deployed against.\n\n\n\nAbout You\n\n - 8+ years of experience in a sales engineering, solutions architecture, solutions engineering, technical account management, or similar role. Preferably within FinTech or enterprise-level tech with a track record of owning the most complex, ambiguous engagements rather than a defined book of business.\n\n - Demonstrated ability to set architectural framing and solution narratives for net-new verticals or frontier use cases, not just execute established integration patterns.\n\n - Experience mentoring or raising the bar for other technical/pre-sales professionals.\n\n - Ability to travel for in-person partner visits at a regular cadence, including the highest-stakes engagements requiring senior representation.\n\n - Proficiency translating technical concepts for both technical and executive audiences, including in ambiguous or unscoped situations.\n\n - Track record of building repeatable scoping frameworks, playbooks, or engagement models that scale a function — not just delivering individual engagements well.\n\n - Excellent communication and interpersonal skills, with the ability to build rapport with senior client and internal stakeholders.\n\n - Strong judgment on when to pull in technical resources to help resolve partner blockers, accelerating time-to-activation.\n\n - Detail-oriented with strong problem-solving skills; comfortable operating within ambiguity\n\n\n\nWhat’s next:\n\n - Recruiter Phone Screen\n\n - Hiring Manager Interview\n\n - Cross-functional Interviews\n\n - Technical Interview\n\n \n\nGen is an equal opportunity employer, and we’re committed to fair, inclusive practices at every stage of the candidate and employee journey. Employment decisions are based on merit, experience and business needs."},{"id":"b27081eb-e6ac-404d-9bed-73370e49a096","title":"Sr Product Design, Ai & Innovation","department":"AI Foundry","team":"AI Foundry","employmentType":"FullTime","location":"USA - Mountain View, CA","secondaryLocations":[],"publishedAt":"2026-09-22T21:23:25.889+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"postalCode":"94043","addressRegion":"California","streetAddress":"487 East Middlefield Road","addressCountry":"United States","addressLocality":"Mountain View"}},"jobUrl":"https://jobs.ashbyhq.com/gen-digital/b27081eb-e6ac-404d-9bed-73370e49a096","applyUrl":"https://jobs.ashbyhq.com/gen-digital/b27081eb-e6ac-404d-9bed-73370e49a096/application","descriptionHtml":"Sr Product Design, Ai & Innovation
Gen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries.
Together, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. We’re always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results.
When you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs.
At Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You’ll work with people who back each other, respect each other and understand that our differences are a competitive advantage.
If this sounds like you, we’d love you to be part of Gen.
Gen's AI Foundry is where our next generation of consumer AI products gets built. It is a small, fast moving team that takes ideas from zero to one, ships them to real customers, and then decides what to double down on. Recent work includes Norton Family Assistant, our secure 24/7 AI agent that helps parents manage the logistics of modern family life, and the Agent Trust Layer, the security foundation that makes it safe for an agent to act on someone's behalf. Several more consumer agentic products are in flight or about to start.
As a Member of AI & Innovation, Design, you'll be the design partner for that portfolio. You'll own end to end product design across multiple zero to one initiatives at once, moving between shipped products that need iteration and brand new concepts that need a first shape. Some of these products will scale. Some will be killed after a few weeks of learning. Both outcomes are the job.
You'll partner closely with product, engineering, and marketing to define what consumer AI agents feel like at Gen, and the patterns you create for one product become the starting point for the next.
· Own end to end product design for multiple zero to one initiatives across the AI Foundry portfolio, from concept through launch and iteration, and set the priorities across them alongside your product partners.
· Design core AI agent experiences, including conversational flows, in app messaging, onboarding, and the trust and permission moments where an agent takes action on a user's behalf.
· Build and evolve a shared design language for Gen's agentic products, so patterns proven on one product carry forward rather than getting rebuilt each time.
· Move quickly from ambiguity to something testable, using low fidelity concepts, prototypes, and live product experiments to pressure test ideas before they are fully built.
· Partner closely with product management, engineering, and the wider AI Foundry team to translate product requirements into polished, production ready designs.
· Collaborate with marketing, CSM, and CX partners on go to market design deliverables such as in product messaging, store placements, email, and onboarding for launches across the portfolio.
· Leverage AI assisted design tools such as Figma Make, generative prototyping, and Claude Design to accelerate design velocity and iterate quickly on flows and prototypes.
· Maintain consistency with Gen's Oxygen design system while adapting and extending patterns for novel agentic and AI first interactions.
· Conduct or partner on user research and usability testing to validate design decisions across different consumer audiences, including families.
· Present design work and rationale to cross functional stakeholders and incorporate feedback into iterative design cycles.
Education: Bachelor’s degree in Design, Human-Computer Interaction, or a related field; equivalent practical experience will be considered.
Experience: 5+ years of experience in product/UX design, ideally including designing consumer-facing mobile or web applications; experience designing AI-powered, conversational, or agentic product experiences is a strong plus.
Skills:
· Strong end-to-end product design skills (UX flows, interaction design, visual design) with a portfolio demonstrating shipped consumer products.
· Proficiency in Figma and modern design/prototyping tools, including AI-assisted design tools (e.g., Figma Make).
· Experience designing trust, permissions, or “AI taking action on your behalf” moments for users.
· Ability to work within and evolve a mature design system (e.g., Oxygen) across multiple surfaces.
· Comfort working in a fast-moving, ambiguous environment with limited design support, prioritizing effectively across concurrent initiatives.
· Strong collaboration and communication skills across product, engineering, and marketing partners.
Personal Attributes:
· Self starter who can independently own a product's design, given this role is the embedded designer across the portfolio rather than one product.
· Passion for building trustworthy, human centered AI experiences for everyday consumers.
· Comfortable with new, undefined work, and with the reality that some of it will not ship.
· Curious and adaptable, eager to experiment with emerging AI design tools and workflows.
After you submit your application, you can expect the following steps in the recruitment process:
· Recruiter Call
· HM Call / Portfolio Review
· Design Exercise / Live Design Session (Virtual)
· Final Interview – Hiring Manager (Virtual or face-to-face)
","descriptionPlain":"JOB TITLE: MEMBER OF AI & INNOVATION, DESIGN\n\nSr Product Design, Ai & Innovation\n\n\n\n\nABOUT GEN\n\nGen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries.\n\nTogether, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. We’re always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results.\n\nWhen you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs.\n\nAt Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You’ll work with people who back each other, respect each other and understand that our differences are a competitive advantage.\n\nIf this sounds like you, we’d love you to be part of Gen.\n\n\n\n\nABOUT THE ROLE\n\nGen's AI Foundry is where our next generation of consumer AI products gets built. It is a small, fast moving team that takes ideas from zero to one, ships them to real customers, and then decides what to double down on. Recent work includes Norton Family Assistant, our secure 24/7 AI agent that helps parents manage the logistics of modern family life, and the Agent Trust Layer, the security foundation that makes it safe for an agent to act on someone's behalf. Several more consumer agentic products are in flight or about to start.\n\nAs a Member of AI & Innovation, Design, you'll be the design partner for that portfolio. You'll own end to end product design across multiple zero to one initiatives at once, moving between shipped products that need iteration and brand new concepts that need a first shape. Some of these products will scale. Some will be killed after a few weeks of learning. Both outcomes are the job.\n\nYou'll partner closely with product, engineering, and marketing to define what consumer AI agents feel like at Gen, and the patterns you create for one product become the starting point for the next.\n\n\n\n\nKEY RESPONSIBILITIES\n\n· Own end to end product design for multiple zero to one initiatives across the AI Foundry portfolio, from concept through launch and iteration, and set the priorities across them alongside your product partners.\n\n· Design core AI agent experiences, including conversational flows, in app messaging, onboarding, and the trust and permission moments where an agent takes action on a user's behalf.\n\n· Build and evolve a shared design language for Gen's agentic products, so patterns proven on one product carry forward rather than getting rebuilt each time.\n\n· Move quickly from ambiguity to something testable, using low fidelity concepts, prototypes, and live product experiments to pressure test ideas before they are fully built.\n\n· Partner closely with product management, engineering, and the wider AI Foundry team to translate product requirements into polished, production ready designs.\n\n· Collaborate with marketing, CSM, and CX partners on go to market design deliverables such as in product messaging, store placements, email, and onboarding for launches across the portfolio.\n\n· Leverage AI assisted design tools such as Figma Make, generative prototyping, and Claude Design to accelerate design velocity and iterate quickly on flows and prototypes.\n\n· Maintain consistency with Gen's Oxygen design system while adapting and extending patterns for novel agentic and AI first interactions.\n\n· Conduct or partner on user research and usability testing to validate design decisions across different consumer audiences, including families.\n\n· Present design work and rationale to cross functional stakeholders and incorporate feedback into iterative design cycles.\n\n\n\n\nABOUT YOU\n\nEducation: Bachelor’s degree in Design, Human-Computer Interaction, or a related field; equivalent practical experience will be considered.\n\nExperience: 5+ years of experience in product/UX design, ideally including designing consumer-facing mobile or web applications; experience designing AI-powered, conversational, or agentic product experiences is a strong plus.\n\n\n\nSkills:\n\n· Strong end-to-end product design skills (UX flows, interaction design, visual design) with a portfolio demonstrating shipped consumer products.\n\n· Proficiency in Figma and modern design/prototyping tools, including AI-assisted design tools (e.g., Figma Make).\n\n· Experience designing trust, permissions, or “AI taking action on your behalf” moments for users.\n\n· Ability to work within and evolve a mature design system (e.g., Oxygen) across multiple surfaces.\n\n· Comfort working in a fast-moving, ambiguous environment with limited design support, prioritizing effectively across concurrent initiatives.\n\n· Strong collaboration and communication skills across product, engineering, and marketing partners.\n\nPersonal Attributes:\n\n· Self starter who can independently own a product's design, given this role is the embedded designer across the portfolio rather than one product.\n\n· Passion for building trustworthy, human centered AI experiences for everyday consumers.\n\n· Comfortable with new, undefined work, and with the reality that some of it will not ship.\n\n· Curious and adaptable, eager to experiment with emerging AI design tools and workflows.\n\n\n\n\nWHAT’S NEXT\n\nAfter you submit your application, you can expect the following steps in the recruitment process:\n\n· Recruiter Call\n\n· HM Call / Portfolio Review\n\n· Design Exercise / Live Design Session (Virtual)\n\n· Final Interview – Hiring Manager (Virtual or face-to-face)\n\n"},{"id":"c9b13639-8bd7-47bb-9785-b8f6a480d8a1","title":"Staff Backend Engineer (Scala)","department":"Technology","team":"Technology","employmentType":"FullTime","location":"USA - New York, NY","secondaryLocations":[],"publishedAt":"2026-09-22T22:39:12.679+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"10011","addressRegion":"New York","streetAddress":"249-245 West 17th Street, 4th Floor","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/gen-digital/c9b13639-8bd7-47bb-9785-b8f6a480d8a1","applyUrl":"https://jobs.ashbyhq.com/gen-digital/c9b13639-8bd7-47bb-9785-b8f6a480d8a1/application","descriptionHtml":"Staff Backend Engineer (Scala)
Backend Core Enterprise
Engine by Gen collaborates with leading financial institutions to deliver the most comprehensive and personalized financial product offers to consumers. As a Staff Engineer on the Backend Core Enterprise team, you’ll play a pivotal role in shaping products that integrate seamlessly with existing features, data, and infrastructure across the organization. These API-driven solutions power internal systems and are packaged for delivery to our extensive partner network. The team’s mission is to amplify the impact of existing verticals while engineering industry-leading architecture designed for scale, speed, and innovation.
Get ready to shape the future of scalable, high-impact distributed systems. As a Staff Engineer in this role, you’ll drive the technical design and delivery of complex software solutions that impact the entire organization. By defining and building an internal software platform, you’ll empower teams to deliver predictable, high-quality features at scale. Collaborating with stakeholders and partners, you’ll refine architectural constraints and requirements, ensuring alignment with both immediate needs and long-term goals. Your expertise will guide the organization’s architectural strategy, and your influence will extend through design and code reviews, technical mentorship, and fostering a culture of excellence in hiring and innovation.
Day-to-day:
● Design and implement large-scale backend software systems creating new partner-facing and internal data-driven APIs.
● Review code with an emphasis on readability and maintainability
● Write API and technical documentation for services and new architecture.
● Optimize database schemas to support scalable, high-performance backend services.
● Contribute to our RFC process by writing technical proposals and providing feedback to others
● Mentor and guide technical growth of engineering talent
● Be a resource for solving hard, technical problems across teams and projects
● Stay up-to-date with the state of the software industry
Qualifications:
● A minimum of 8+ years of experience in software engineering
● 2+ years of proven success in senior engineering roles
● Demonstrated success collaborating across engineering, product, and business functions to deliver functionality
● Meticulous attention to detail in reviewing others' and your own work
● Experience developing and testing in Scala or other JVM languages
● Solid understanding of software design patterns, functional programming, and database schema design
● Experience designing highly scalable event streaming architecture using Kafka/MSK or equivalent.
● Experience with service-oriented architecture and RESTful API design
● Expertise in PostgreSQL
● Expertise in AWS product and tools
● Knowledge of monitoring and observability tools, including Datadog or equivalent
Good to have, not required:
● Experience in customer-facing roles
● Familiar with modern DevOps tooling
○ Kubernetes/Docker
○ Terraform
● Familiar with Scala and the Lightbend and Typelevel ecosystems
○ Lightbend: Slick, Play/Play JSON
○ Typelevel: http4s, doobie/skunk, circe, cats, cats-effect
○ Debezium
","descriptionPlain":"Staff Backend Engineer (Scala)\n\nBackend Core Enterprise\n\n\nEngine by Gen collaborates with leading financial institutions to deliver the most comprehensive and personalized financial product offers to consumers. As a Staff Engineer on the Backend Core Enterprise team, you’ll play a pivotal role in shaping products that integrate seamlessly with existing features, data, and infrastructure across the organization. These API-driven solutions power internal systems and are packaged for delivery to our extensive partner network. The team’s mission is to amplify the impact of existing verticals while engineering industry-leading architecture designed for scale, speed, and innovation.\n\n\n\nGet ready to shape the future of scalable, high-impact distributed systems. As a Staff Engineer in this role, you’ll drive the technical design and delivery of complex software solutions that impact the entire organization. By defining and building an internal software platform, you’ll empower teams to deliver predictable, high-quality features at scale. Collaborating with stakeholders and partners, you’ll refine architectural constraints and requirements, ensuring alignment with both immediate needs and long-term goals. Your expertise will guide the organization’s architectural strategy, and your influence will extend through design and code reviews, technical mentorship, and fostering a culture of excellence in hiring and innovation.\n\n\n\nDay-to-day:\n\n● Design and implement large-scale backend software systems creating new partner-facing and internal data-driven APIs.\n\n● Review code with an emphasis on readability and maintainability\n\n● Write API and technical documentation for services and new architecture.\n\n● Optimize database schemas to support scalable, high-performance backend services.\n\n● Contribute to our RFC process by writing technical proposals and providing feedback to others\n\n● Mentor and guide technical growth of engineering talent\n\n● Be a resource for solving hard, technical problems across teams and projects\n\n● Stay up-to-date with the state of the software industry\n\n\n\nQualifications:\n\n● A minimum of 8+ years of experience in software engineering\n\n● 2+ years of proven success in senior engineering roles\n\n● Demonstrated success collaborating across engineering, product, and business functions to deliver functionality\n\n● Meticulous attention to detail in reviewing others' and your own work\n\n● Experience developing and testing in Scala or other JVM languages\n\n● Solid understanding of software design patterns, functional programming, and database schema design\n\n● Experience designing highly scalable event streaming architecture using Kafka/MSK or equivalent.\n\n● Experience with service-oriented architecture and RESTful API design\n\n● Expertise in PostgreSQL\n\n● Expertise in AWS product and tools\n\n● Knowledge of monitoring and observability tools, including Datadog or equivalent\n\n\n\nGood to have, not required:\n\n● Experience in customer-facing roles\n\n● Familiar with modern DevOps tooling\n\n○ Kubernetes/Docker\n\n○ Terraform\n\n● Familiar with Scala and the Lightbend and Typelevel ecosystems\n\n○ Lightbend: Slick, Play/Play JSON\n\n○ Typelevel: http4s, doobie/skunk, circe, cats, cats-effect\n\n○ Debezium\n\n"},{"id":"132242dd-3784-4b7a-b81a-646033be1842","title":"AI- First Mobile Engineering Working Student","department":"Technology","team":"Technology","employmentType":"PartTime","location":"CZE - Brno","secondaryLocations":[],"publishedAt":"2026-09-23T19:42:05.929+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"postalCode":"602 00","streetAddress":"Přízova 526/7","addressCountry":"Czechia","addressLocality":"Brno"}},"jobUrl":"https://jobs.ashbyhq.com/gen-digital/132242dd-3784-4b7a-b81a-646033be1842","applyUrl":"https://jobs.ashbyhq.com/gen-digital/132242dd-3784-4b7a-b81a-646033be1842/application","descriptionHtml":"AI- First Mobile Engineering Working Student
","descriptionPlain":"AI- First Mobile Engineering Working Student"},{"id":"924b1114-d90e-44db-9b8e-5878b0d23128","title":"Staff Product Designer","department":"Global Customer Organization","team":"Global Customer Organization","employmentType":"FullTime","location":"GBR - London","secondaryLocations":[],"publishedAt":"2026-09-25T17:19:32.753+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"SE1 8HP","streetAddress":"2-6 Boundary Row","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/gen-digital/924b1114-d90e-44db-9b8e-5878b0d23128","applyUrl":"https://jobs.ashbyhq.com/gen-digital/924b1114-d90e-44db-9b8e-5878b0d23128/application","descriptionHtml":"Job Title: Staff Product Designer
Location: London, Hybrid (3 days in office)
Portfolio: A link to your portfolio is required and must be included on your CV or within your application.
About Gen:
We're not just a company; we're a global force. Fiercely committed to ensuring that everyone, everywhere, can live their lives digitally safe. Our family of brands, Norton, Avast, LifeLock, Avira, AVG, ReputationDefender and CCleaner, unite the brightest minds, the sharpest tech and the most diverse thinking to protect over 500 million people. And we've built an inclusive workplace, where your well-being is a priority because true success comes from a place of balance and authenticity. When you're thriving, you're unstoppable. So, bring us your bold ideas and passion that refuses to quit. The digital world isn't some distant reality, it's the world we live in, and we're ready for it. If you're ready to push boundaries and be part of something bigger, join #TeamGen.
How We Work:
Our hybrid work style (3 days in the London office) gives us the face-to-face time to have creative conversations, meaningful meetings, make quick decisions and build relationships. And it's flexible enough to give you the space to do your best work.
About the Role:
We're reimagining how people connect with and protect what matters most. This role has a key focus on Avast's freemium experiences, one of Gen's largest consumer software products with hundreds of millions of users globally across desktop and mobile. As part of a global company known for brands like Norton, LifeLock, MoneyLion and Avast, we're building new products and experiences that address real-world challenges with clarity, purpose and empathy.
We're also on a mission to become an AI-first company, infusing intelligent systems, automation and personalisation into everything we do. From how we design user experiences to how we protect identities and enable secure financial wellness, AI is central to our strategy, and design plays a key role in making it accessible, trustworthy and human.
This is an opportunity to join an established yet entrepreneurial environment, where your craft is valued, your impact is felt, and your ideas help shape the future of digital security and secure financial wellness.
About the Team:
Gen's Global Product Design team is a diverse, distributed group working across London, Prague, Dublin and the US. The global team designs across cybersecurity, identity protection, privacy and financial wellness, with a strong focus on AI-enabled experiences and reimagining key user journeys. This role sits within the cyber safety pillar, working primarily on Avast and its freemium ecosystem, while staying closely connected to the wider design community across Gen's brands.
Key Responsibilities:
Shape strategy through design: translate complex problems and abstract ideas into elegant, usable solutions grounded in user needs and business goals
Design intelligent experiences: bring clarity and usability to AI-powered products by designing interactions that feel natural, transparent and trustworthy
Turn insights into impact: translate complex problems and abstract ideas into simple, usable and delightful solutions grounded in user needs and data
Prototype and test with AI: explore new possibilities through discovery, rapid prototyping and user testing, especially around how AI can simplify tasks or personalise experiences
Collaborate and influence: partner across disciplines to align design outcomes with user needs, business goals and AI capabilities
Champion design quality: ensure every touchpoint, whether powered by AI or not, is cohesive, accessible and human-centred
About You:
Education: degree in Design, HCI or a related field, or equivalent professional experience
Experience:
A track record of designing and shipping mobile-first B2C products at scale, ideally in industries like security, fintech, health or adjacent spaces
Comfortable operating across time zones and cultures; experience with distributed teams is a plus
Experience designing for or alongside AI-driven features such as personalisation, recommendations or automation is a strong plus
Experience in cybersecurity or financial services is helpful, but curiosity and adaptability matter more
Skills:
Strategic mindset with a keen sense of how design drives user value and business growth
Mastery of end-to-end product design: UX research, interaction, visual design and systems thinking
Deep user empathy and a belief in data-informed design decisions
Personal Attributes:
Curious, adaptable and motivated by solving complex problems for real people at scale
A clear, compelling portfolio that demonstrates your design process and product impact
Benefits:
At Gen Digital, we are committed to supporting our employees' well-being and professional growth. Our comprehensive benefits package for UK team members includes:
Health & Wellbeing: company-paid private medical insurance, dental and vision benefits, plus access to mental health and wellbeing support through our Employee Assistance Programme (EAP)
Financial Security: a Group Personal Pension Plan with auto-enrolment for eligible employees, together with the opportunity to purchase Gen stock through our Employee Stock Purchase Plan (ESPP)
Unlimited Paid Time Off: available once statutory annual leave has been used, plus company holidays and a range of leave options to support personal and family needs
Tuition Reimbursement: up to £5,150 per calendar year for job-related accredited courses that support career development within Gen
Wellness Reimbursement: up to $450 per year to cover fitness-related expenses
Sustainability Allowance: a $500 annual sustainable home improvement allowance
Additional Perks: access to adoption assistance, family support services, legal assistance plans and exclusive employee discounts
What's Next:
Your CV and portfolio (please make sure a link to your portfolio is included on your CV or within your application) will be reviewed by the recruiter and hiring manager to understand the scope of your work, the impact you've delivered, and how your experience aligns with the role.
If shortlisted, the recruiter will be in touch to set up a conversation to learn more about your background, what's motivating you, why you're interested in Gen and our products, and to go through the interview process.
Gen is an equal opportunity employer, and we're committed to fair, inclusive practices at every stage of the candidate and employee journey. Employment decisions are based on merit, experience and business needs.
","descriptionPlain":"Job Title: Staff Product Designer\nLocation: London, Hybrid (3 days in office)\nPortfolio: A link to your portfolio is required and must be included on your CV or within your application.\n\nAbout Gen:\n\nWe're not just a company; we're a global force. Fiercely committed to ensuring that everyone, everywhere, can live their lives digitally safe. Our family of brands, Norton, Avast, LifeLock, Avira, AVG, ReputationDefender and CCleaner, unite the brightest minds, the sharpest tech and the most diverse thinking to protect over 500 million people. And we've built an inclusive workplace, where your well-being is a priority because true success comes from a place of balance and authenticity. When you're thriving, you're unstoppable. So, bring us your bold ideas and passion that refuses to quit. The digital world isn't some distant reality, it's the world we live in, and we're ready for it. If you're ready to push boundaries and be part of something bigger, join #TeamGen.\n\nHow We Work:\n\nOur hybrid work style (3 days in the London office) gives us the face-to-face time to have creative conversations, meaningful meetings, make quick decisions and build relationships. And it's flexible enough to give you the space to do your best work.\n\nAbout the Role:\n\nWe're reimagining how people connect with and protect what matters most. This role has a key focus on Avast's freemium experiences, one of Gen's largest consumer software products with hundreds of millions of users globally across desktop and mobile. As part of a global company known for brands like Norton, LifeLock, MoneyLion and Avast, we're building new products and experiences that address real-world challenges with clarity, purpose and empathy.\n\nWe're also on a mission to become an AI-first company, infusing intelligent systems, automation and personalisation into everything we do. From how we design user experiences to how we protect identities and enable secure financial wellness, AI is central to our strategy, and design plays a key role in making it accessible, trustworthy and human.\n\nThis is an opportunity to join an established yet entrepreneurial environment, where your craft is valued, your impact is felt, and your ideas help shape the future of digital security and secure financial wellness.\n\nAbout the Team:\n\nGen's Global Product Design team is a diverse, distributed group working across London, Prague, Dublin and the US. The global team designs across cybersecurity, identity protection, privacy and financial wellness, with a strong focus on AI-enabled experiences and reimagining key user journeys. This role sits within the cyber safety pillar, working primarily on Avast and its freemium ecosystem, while staying closely connected to the wider design community across Gen's brands.\n\nKey Responsibilities:\n\n - Shape strategy through design: translate complex problems and abstract ideas into elegant, usable solutions grounded in user needs and business goals\n\n - Design intelligent experiences: bring clarity and usability to AI-powered products by designing interactions that feel natural, transparent and trustworthy\n\n - Turn insights into impact: translate complex problems and abstract ideas into simple, usable and delightful solutions grounded in user needs and data\n\n - Prototype and test with AI: explore new possibilities through discovery, rapid prototyping and user testing, especially around how AI can simplify tasks or personalise experiences\n\n - Collaborate and influence: partner across disciplines to align design outcomes with user needs, business goals and AI capabilities\n\n - Champion design quality: ensure every touchpoint, whether powered by AI or not, is cohesive, accessible and human-centred\n\nAbout You:\n\nEducation: degree in Design, HCI or a related field, or equivalent professional experience\n\nExperience:\n\n - A track record of designing and shipping mobile-first B2C products at scale, ideally in industries like security, fintech, health or adjacent spaces\n\n - Comfortable operating across time zones and cultures; experience with distributed teams is a plus\n\n - Experience designing for or alongside AI-driven features such as personalisation, recommendations or automation is a strong plus\n\n - Experience in cybersecurity or financial services is helpful, but curiosity and adaptability matter more\n\nSkills:\n\n - Strategic mindset with a keen sense of how design drives user value and business growth\n\n - Mastery of end-to-end product design: UX research, interaction, visual design and systems thinking\n\n - Deep user empathy and a belief in data-informed design decisions\n\nPersonal Attributes:\n\n - Curious, adaptable and motivated by solving complex problems for real people at scale\n\n - A clear, compelling portfolio that demonstrates your design process and product impact\n\nBenefits:\n\nAt Gen Digital, we are committed to supporting our employees' well-being and professional growth. Our comprehensive benefits package for UK team members includes:\n\n - Health & Wellbeing: company-paid private medical insurance, dental and vision benefits, plus access to mental health and wellbeing support through our Employee Assistance Programme (EAP)\n\n - Financial Security: a Group Personal Pension Plan with auto-enrolment for eligible employees, together with the opportunity to purchase Gen stock through our Employee Stock Purchase Plan (ESPP)\n\n - Unlimited Paid Time Off: available once statutory annual leave has been used, plus company holidays and a range of leave options to support personal and family needs\n\n - Tuition Reimbursement: up to £5,150 per calendar year for job-related accredited courses that support career development within Gen\n\n - Wellness Reimbursement: up to $450 per year to cover fitness-related expenses\n\n - Sustainability Allowance: a $500 annual sustainable home improvement allowance\n\n - Additional Perks: access to adoption assistance, family support services, legal assistance plans and exclusive employee discounts\n\nWhat's Next:\n\nYour CV and portfolio (please make sure a link to your portfolio is included on your CV or within your application) will be reviewed by the recruiter and hiring manager to understand the scope of your work, the impact you've delivered, and how your experience aligns with the role.\n\nIf shortlisted, the recruiter will be in touch to set up a conversation to learn more about your background, what's motivating you, why you're interested in Gen and our products, and to go through the interview process.\n\nGen is an equal opportunity employer, and we're committed to fair, inclusive practices at every stage of the candidate and employee journey. Employment decisions are based on merit, experience and business needs.\n\n"},{"id":"b4159ec3-0814-41ff-b29b-0178903dcdd3","title":"Senior Manager, Content Strategy Manager","department":"Global Customer Organization","team":"Global Customer Organization","employmentType":"FullTime","location":"CZE - Prague","secondaryLocations":[{"location":"CZE - Brno","address":{"postalAddress":{"postalCode":"602 00","streetAddress":"Přízova 526/7","addressCountry":"Czechia","addressLocality":"Brno"}}}],"publishedAt":"2026-09-30T08:56:27.582+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"140 00","streetAddress":"Pikrtova 1737/1a","addressCountry":"Czechia","addressLocality":"Prague"}},"jobUrl":"https://jobs.ashbyhq.com/gen-digital/b4159ec3-0814-41ff-b29b-0178903dcdd3","applyUrl":"https://jobs.ashbyhq.com/gen-digital/b4159ec3-0814-41ff-b29b-0178903dcdd3/application","descriptionHtml":"The Senior Manager, Content Strategy will lead the newly established content management capability within Experience Management, building a high-performing, future-ready function for AI-enabled support experiences.
This role will own the strategy, quality, structure, governance, and continuous improvement of source-of-truth support content across customer-facing, agent-facing, and AI-powered channels. The role will ensure content is accurate, clear, trusted, reusable, and structured so it can be effectively indexed, retrieved, and surfaced by customer- and employee-facing AI agents, as well as by human support teams.
The role is central to delivering a seamless customer experience when customers need help with their products. It will bring content work into a unified operating model, replacing fragmented ownership with clear standards, workflows, publishing controls, lifecycle management, and measurable quality expectations.
The Senior Manager, Content Strategy will lead a team of subject-matter experts and content specialists and partner closely with Experience Streams, Support Delivery, AI Enablement, Quality Assurance, Training, Product, Operations, and vendor teams.
Own the managed source-of-truth content function across customer, agent, and AI experiences.
Define and deliver a content strategy that supports self-service, virtual-agent, agent-assist, live-agent, and training experiences.
Translate approved product, policy, and process changes into structured, trusted, and reusable support content.
Define and maintain content models, taxonomies, metadata standards, templates, editorial guidelines, and style guardrails.
Establish and manage publishing workflows, review cycles, version control, content inventories, and lifecycle standards.
Build a unified operating model for governed content creation, review, publication, maintenance, and retirement.
Lead the creation, maintenance, and continuous improvement of customer-facing Help Center and knowledge-base content.
Own agent-facing knowledge, FAQs, answer-store content, and known-issue knowledge where these form part of the source-of-truth layer.
Ensure content is designed for findability, reuse, consistency, accessibility, usability, and AI readiness across the support ecosystem.
Use content audits, search insights, customer and agent feedback, AI quality signals, and operational data to identify and prioritize improvements.
Lead content UAT, content QA, surfacing validation, search and findability reviews, and governance checks.
Validate that the right content object, variant, tag, and answer surface in the right place, in the right format, and at the right time.
Partner with AI Enablement to ensure content packages, structures, and requirements are ready for prompts, bots, low-code solutions, agent-assist tools, and other AI use cases.
Ensure content is structured to support retrieval, automation, and hybrid support experiences.
Monitor AI-driven quality signals and translate them into targeted content improvements.
Help establish practical standards for content accuracy, transparency, consistency, and trust in AI-enabled experiences.
Lead, coach, and develop a team of subject-matter experts and content professionals, establishing clear ways of working, ownership, quality expectations, and development plans.
Manage team capacity, prioritization, performance, and delivery against business and customer needs.
Partner with Experience Streams to translate customer intent, scenarios, and experience requirements into governed content outputs.
Work with Support Delivery to align content work with intake, sequencing, readiness, and governance processes.
Partner with Quality Assurance to turn customer and AI-quality signals into targeted content improvements.
Collaborate with Training, vendors, Operations, Product, and Support stakeholders to ensure content changes are understood and operationally usable.
A clearly established and trusted content management function within Experience Management.
A single, governed operating model for customer-, agent-, and AI-facing support content.
Improved accuracy, consistency, reuse, findability, accessibility, and overall quality of support content.
Greater confidence that content is structured, AI-ready, and surfacing correctly across channels.
Improved customer and agent satisfaction with the content used to resolve support needs.
Faster movement from customer or operational insight to a governed content change.
Stronger collaboration across Experience Streams, Content Strategy, Support Delivery, Quality Assurance, and AI Enablement.
A high-performing team of subject-matter experts and content specialists operating with clear standards, ownership, and development support.
Significant experience in content strategy, content management, knowledge management, content operations, digital support content, or a related field.
Experience leading teams of subject-matter experts, writers, content specialists, editors, or knowledge professionals.
A strong understanding of how content structure, taxonomy, metadata, governance, and editorial standards improve findability and reuse.
Experience creating and managing content across multiple digital and support channels.
A track record of improving content quality through analytics, audits, search insights, feedback, and performance signals.
Experience with content management systems, knowledge bases, workflow tools, search optimization, or AI-enabled support platforms.
Experience building or scaling content governance models, publishing workflows, and content lifecycle processes.
An understanding of AI-facing content design and how content should be structured for retrieval, automation, agent assist, and hybrid support experiences.
Strong stakeholder management skills and confidence working across business, operations, product, technical, and support teams.
Excellent editorial judgment, written communication skills, and the ability to make complex information clear and actionable.
Confidence operating in ambiguity and building new ways of working in a changing environment.
A practical, customer-centered approach with a strong focus on quality, trust, usability, and continuous improvement.
About Gen
MoneyLion is on a mission to give everyone the power to make their best financial decisions. Our Analytics & Decisioning team helps bring that mission to life by combining data, technology, experimentation, and AI-powered decisioning to drive smarter growth and create more relevant experiences.
We are looking for a Principal, Growth Platforms & Decisioning to join our team, reporting directly to the Head of Martech & AI Decisioning. This role will help lead the growth strategies, platforms, and AI decisioning capabilities that determine how MoneyLion engages customers across lifecycle and in-product experiences.
You’ll own high-impact growth and decisioning programs from strategy through scale - deciding where AI and automation can create incremental value, setting the objectives and guardrails for our agents, defining how success is measured, and turning what we learn into better decisions about who we engage, when, where, and with what experience.
You’ll also help shape the platforms and capabilities that make this possible at scale. Working across Hightouch, Iterable, Snowflake, Delphina, and other parts of our modern data and martech stack, you’ll define how these systems work together and turn new growth ideas into reusable capabilities. You’ll help create increasingly dynamic and personalized experiences across lifecycle, in-product, and other digital touchpoints.
This is a senior individual contributor role with broad ownership and decision-making authority. You’ll have the autonomy to identify opportunities, set strategy and priorities
Key Responsibilities
Own the strategy, roadmap, and business performance of AI decisioning and growth programs, identifying where AI, automation, experimentation, and personalization can create incremental growth, revenue, customer value, or operating efficiency across lifecycle, in-product, and other digital experiences.
Define how our AI decisioning systems operate, including their objectives, audiences, eligibility and routing logic, frequency controls, guardrails, success metrics, and the experimentation and measurement frameworks used to evaluate true incremental impact.
Develop a deep understanding of the customer signals, data, models, and systems that power our growth programs, using AI-powered tools and analytics to uncover opportunities, diagnose performance, and make faster, better decisions.
Partner closely with Product, Lifecycle, Analytics, Data Science, and Data Engineering to translate growth opportunities into scalable strategies, capabilities, and experiences.
Shape and evolve our growth technology ecosystem, including how Hightouch, Iterable, Snowflake, Delphina, and related tools work together, and turn new growth ideas and recurring business needs into reusable capabilities.
What You’ll Need to Be Successful
7+ years of professional experience, with demonstrated experience across growth, product, martech, experimentation, decisioning, marketing analytics, CRM, or related disciplines.
A strong track record of owning complex, cross-functional initiatives from ambiguous problems through strategy, execution, and measurable business outcomes.
Strong knowledge of experimentation and measurement, including A/B testing, holdouts, incrementality, attribution, and using results to make business and investment decisions.
Strong analytical and technical judgment, with the ability to understand how customer data, models, systems, and business processes connect and translate that understanding into clear priorities and actions.
Experience working with marketing automation, decisioning, experimentation, customer data, or growth platforms. Experience with platforms such as Hightouch, Iterable, Braze, or similar technologies is a plus.
Comfort working with AI-powered systems, automated workflows, and emerging technologies, with the ability to quickly understand where new capabilities can create meaningful business value.
Strong cross-functional leadership and communication skills, including the ability to work effectively with both technical and non-technical teams and make complex concepts clear and actionable.
A high degree of ownership and autonomy - you create clarity in ambiguous environments, set priorities, make sound tradeoffs, remove blockers, and see work through from idea to measurable result.
Experience in fintech, marketplaces, consumer technology, subscriptions, or another fast-moving digital business is a plus.
What's Next...
TA Screening Call
Take-Home Case Study
Hiring Manager Interview - Case Study Discussion
__________
Gen is an equal opportunity employer, and we’re committed to fair, inclusive practices at every stage of the candidate and employee journey. Employment decisions are based on merit, experience and business needs.
Gen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries.
Together, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. We’re always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results.
When you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs.
At Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You’ll work with people who back each other, respect each other and understand that our differences are a competitive advantage.
If this sounds like you, we’d love you to be part of Gen.
The Director, Platform Engineering is a senior technical leadership role within Gen Digital's Production Operations organization, accountable for the platforms, infrastructure, and tooling that the entire development and technology organization builds on. You will lead three platform teams — Cloud Platform, Productivity Platform, and AI Platform — and the engineering managers who run them, setting a unified technical strategy that spans multi-cloud infrastructure, the internal developer platform, enterprise engineering tooling, and the emerging AI platform. You will treat these platforms as products: defining golden paths and paved roads, measuring adoption and developer experience, and reducing the cognitive load required for product teams to ship safely and quickly.
This is a highly visible role that partners directly with engineering, security, data, and business leadership. You are accountable for the availability, scalability, performance, cost efficiency, and compliance posture of the shared platform estate across AWS, Google Cloud, and Azure, including 24x7 production ownership, incident and problem management, and the operational readiness of AI and machine learning workloads running in production. You will build and develop a high-performing, multi-disciplinary organization and represent platform strategy to executive stakeholders.
Own the multi-year technical strategy and roadmap for the Cloud Platform, Productivity Platform, and AI Platform teams, aligned to the goals of the Production Operations organization and the broader technology roadmap.
Operate the platforms as products: establish clear product ownership, publish golden paths and paved roads, maintain a self-service catalog, and manage a prioritized backlog driven by internal customer demand rather than ticket queues.
Define and instrument the metrics that prove platform value — platform adoption, DORA delivery metrics, change failure rate, time-to-first-deploy, developer satisfaction, and unit cost per workload — and report them to executive stakeholders.
Reduce cognitive load across the engineering organization by abstracting infrastructure complexity behind well-documented interfaces, reusable templates, and opinionated defaults that are secure and compliant by construction.
Set standards for infrastructure as code, policy as code, service catalogs, and platform APIs, and drive consistent adoption across the development and technology organization.
Lead the design, delivery, and operation of resilient multi-cloud infrastructure across AWS, Google Cloud, and Azure, including compute, container orchestration, networking, identity, storage, and observability foundations.
Drive Kubernetes and container platform strategy, progressive delivery, service mesh and traffic management, secrets management, and zero-trust network patterns.
Own cloud financial management (FinOps) for the platform estate — capacity planning, commitment and reservation strategy, showback and chargeback, and continuous cost optimization.
Partner with Security, Risk, and Compliance to embed guardrails, automated control validation, and audit evidence generation directly into the platform.
Own the engineering productivity and developer experience toolchain — source control, CI/CD, artifact and package management, build and test infrastructure, environment provisioning, and developer portal experience.
Continuously improve build, test, and release cycle times and pipeline reliability, treating slow or flaky developer workflows as production incidents.
Standardize the software development lifecycle tooling and templates used across the technology organization, including supply chain security, SBOM generation, and artifact provenance.
Build and operate the shared AI platform that enables product and engineering teams to develop, evaluate, deploy, and monitor AI and machine learning capabilities safely and at scale.
Deliver the core AI platform services: model gateway and routing across commercial and open-weight models, inference and model serving, retrieval and vector data services, feature and embedding pipelines, prompt and artifact versioning, and agent orchestration and tool integration.
Establish MLOps and LLMOps practice — reproducible training and fine-tuning workflows, automated evaluation and regression testing, observability and tracing for non-deterministic systems, drift and quality monitoring, and safe rollback.
Manage GPU and accelerator capacity, quota, and token consumption across clouds, with transparent cost attribution and guardrails against runaway spend.
Partner with Security, Legal, and Privacy to operationalize responsible AI governance: data residency and retention controls, access and tenancy isolation, content and output safeguards, and auditable model usage.
Track the AI infrastructure landscape and make deliberate build, buy, and adopt decisions as standards and tooling mature.
Own the production health of the platform estate, including 24x7 support coverage, incident command, problem management, blameless postmortems, and corrective action follow-through.
Define and defend SLOs, SLIs, and error budgets for platform services, and hold the organization accountable to them.
Lead resilience engineering practice — capacity and failure-mode analysis, disaster recovery, chaos and game day exercises, and business continuity validation.
Participate in and lead escalation for a 24x7 on-call rotation supporting critical production systems.
Lead and develop a multi-team organization of engineering managers, staff and principal engineers, and platform engineers; own hiring, performance management, career development, and succession planning.
Build a culture of engineering excellence, operational ownership, automation, measurement, and knowledge sharing across the platform organization.
Translate complex technical strategy and risk into clear, relevant, and digestible insight for executive decision makers and non-technical stakeholders.
Manage budget, vendor relationships, and contract negotiation for platform and AI infrastructure spend.
Build consensus and drive change across organizational boundaries, influencing teams you do not manage.
Bachelor's degree in Computer Science, Engineering, Management Information Systems, or equivalent practical experience.
Minimum 12 years of experience in software engineering, infrastructure, or technology operations.
Minimum 6 years of experience leading engineering teams, including at least 3 years leading managers or leading multiple teams simultaneously.
Demonstrated experience building, operating, and scaling production cloud infrastructure in all three major public clouds — AWS, Google Cloud, and Azure — in a medium or large enterprise. Depth in at least one and working fluency in the other two is required.
Proven track record building an internal developer platform or shared platform capability adopted at scale, with measurable improvements to delivery velocity, reliability, or cost.
Deep hands-on grounding in platform engineering practice: infrastructure as code, Kubernetes and container platforms, CI/CD at scale, observability, policy as code, and self-service developer tooling.
Working knowledge of modern AI and machine learning infrastructure — model serving and inference, retrieval-augmented generation, vector data stores, accelerator capacity management, evaluation frameworks, and AI governance and safety controls.
Experience owning a 24x7 production environment, including incident command, SLO and error budget management, and driving systemic reliability improvement.
Experience with cloud financial management and multi-million-dollar infrastructure budget ownership.
Strong executive communication skills, with a demonstrated ability to build consensus, influence change across organizational boundaries, and drive results.
Demonstrated passion for building and leading cohesive technical teams, developing leaders, and taking pride in helping individuals achieve their best.
Willingness to participate in and lead escalation for a 24x7 on-call rotating support schedule for production systems.
Advanced degree in a technical discipline.
Experience standing up an AI or machine learning platform from early stage through broad enterprise adoption.
Experience with agentic systems, tool and context protocols, and LLM application observability in production.
Background in cybersecurity, financial services, or another regulated or real-time transaction processing industry.
Experience operating under formal compliance regimes such as SOC 2, PCI DSS, ISO 27001, FedRAMP, or GDPR.
Experience leading distributed or globally dispersed engineering organizations.
About Gen
Gen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries.
Together, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. We’re always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results.
When you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs.
At Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You’ll work with people who back each other, respect each other and understand that our differences are a competitive advantage.
If this sounds like you, we’d love you to be part of Gen.
About the Role
As a Solutions Consultant, you will own the most complex, strategic partner engagements and frontier ICPs end-to-end, serving as the technical and strategic authority between our Sales, Partner Success, Product, and Engineering teams. Your focus will center on setting the solution narrative for net-new verticals, standardizing how the SE function scopes and engages so the work is repeatable and scalable, and mentoring Solutions Consultants to raise the technical and consultative bar across the team. This entails orchestrating high-stakes demonstrations, architecting solutions in partnership with internal stakeholders, and driving feedback loops that unblock partners and align the Product roadmap. You will play a critical role in accelerating the adoption of embedded marketplace infrastructure as a senior client-facing member of our commercial organization.
Key Responsibilities:
Own outcomes across a portfolio of the most complex, strategic partner engagements and frontier ICPs, holding self and others accountable for commitments.
Set solution narratives and architectural framing for net-new verticals.
Standardize scoping and engagement models so SE work is repeatable and scalable across the team — building the artifacts and templates others reuse.
Travel with Sales and Partner Solutions for the highest-stakes prospect and partner meetings, providing technical and strategic authority in-person.
Lead discovery and solution design for the most strategic opportunities, prioritizing by revenue, risk, and strategic importance across the portfolio.
Architect and personally demo the most technically or commercially complex solutions, going beyond standard product walkthroughs.
Help ensure technical depth and consultative rigor for Solutions Consulting; raise the bar on how the team communicates with partners.
Own documentation strategy - create and deploy internal and external best-practice materials, not just contribute to them.
Drive feedback loops from active partners directly into the Product roadmap, going beyond flagging requests to shaping what gets prioritized.
Align partners, Sales, Partner Solutions, and Product around solution direction on the largest or most ambiguous deals.
Represent the Engine's technical expertise with senior internal and partner stakeholders, and at industry conferences.
Identify expansion and de-risking opportunities across the portfolio, influencing which deals SE resources are deployed against.
About You
8+ years of experience in a sales engineering, solutions consulting, solutions engineering, technical account management, or similar role. Preferably within FinTech or enterprise-level tech with a track record of owning the most complex, ambiguous engagements rather than a defined book of business.
Demonstrated ability to set architectural framing and solution narratives for net-new verticals or frontier use cases, not just execute established integration patterns.
Experience mentoring or raising the bar for other technical/pre-sales professionals.
Ability to travel for in-person partner visits at a regular cadence, including the highest-stakes engagements requiring senior representation.
Proficiency translating technical concepts for both technical and executive audiences, including in ambiguous or unscoped situations.
Track record of building repeatable scoping frameworks, playbooks, or engagement models that scale a function — not just delivering individual engagements well.
Excellent communication and interpersonal skills, with the ability to build rapport with senior client and internal stakeholders.
Strong judgment on when to pull in technical resources to help resolve partner blockers, accelerating time-to-activation.
Detail-oriented with strong problem-solving skills; comfortable operating within ambiguity
What’s next:
Recruiter Phone Screen
Hiring Manager Interview
Cross-functional Interviews
Technical Interview
Gen is an equal opportunity employer, and we’re committed to fair, inclusive practices at every stage of the candidate and employee journey. Employment decisions are based on merit, experience and business needs.
","descriptionPlain":"About Gen\n\nGen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries.\n\nTogether, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. We’re always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results.\n\nWhen you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs.\n\nAt Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You’ll work with people who back each other, respect each other and understand that our differences are a competitive advantage.\n\nIf this sounds like you, we’d love you to be part of Gen.\n\n \n\nAbout the Role\n\nAs a Solutions Consultant, you will own the most complex, strategic partner engagements and frontier ICPs end-to-end, serving as the technical and strategic authority between our Sales, Partner Success, Product, and Engineering teams. Your focus will center on setting the solution narrative for net-new verticals, standardizing how the SE function scopes and engages so the work is repeatable and scalable, and mentoring Solutions Consultants to raise the technical and consultative bar across the team. This entails orchestrating high-stakes demonstrations, architecting solutions in partnership with internal stakeholders, and driving feedback loops that unblock partners and align the Product roadmap. You will play a critical role in accelerating the adoption of embedded marketplace infrastructure as a senior client-facing member of our commercial organization.\n\n \n\nKey Responsibilities:\n\n - Own outcomes across a portfolio of the most complex, strategic partner engagements and frontier ICPs, holding self and others accountable for commitments.\n\n - Set solution narratives and architectural framing for net-new verticals.\n\n - Standardize scoping and engagement models so SE work is repeatable and scalable across the team — building the artifacts and templates others reuse.\n\n - Travel with Sales and Partner Solutions for the highest-stakes prospect and partner meetings, providing technical and strategic authority in-person.\n\n - Lead discovery and solution design for the most strategic opportunities, prioritizing by revenue, risk, and strategic importance across the portfolio.\n\n - Architect and personally demo the most technically or commercially complex solutions, going beyond standard product walkthroughs.\n\n - Help ensure technical depth and consultative rigor for Solutions Consulting; raise the bar on how the team communicates with partners.\n\n - Own documentation strategy - create and deploy internal and external best-practice materials, not just contribute to them.\n\n - Drive feedback loops from active partners directly into the Product roadmap, going beyond flagging requests to shaping what gets prioritized.\n\n - Align partners, Sales, Partner Solutions, and Product around solution direction on the largest or most ambiguous deals.\n\n - Represent the Engine's technical expertise with senior internal and partner stakeholders, and at industry conferences.\n\n - Identify expansion and de-risking opportunities across the portfolio, influencing which deals SE resources are deployed against.\n\n \n\nAbout You\n\n - 8+ years of experience in a sales engineering, solutions consulting, solutions engineering, technical account management, or similar role. Preferably within FinTech or enterprise-level tech with a track record of owning the most complex, ambiguous engagements rather than a defined book of business.\n\n - Demonstrated ability to set architectural framing and solution narratives for net-new verticals or frontier use cases, not just execute established integration patterns.\n\n - Experience mentoring or raising the bar for other technical/pre-sales professionals.\n\n - Ability to travel for in-person partner visits at a regular cadence, including the highest-stakes engagements requiring senior representation.\n\n - Proficiency translating technical concepts for both technical and executive audiences, including in ambiguous or unscoped situations.\n\n - Track record of building repeatable scoping frameworks, playbooks, or engagement models that scale a function — not just delivering individual engagements well.\n\n - Excellent communication and interpersonal skills, with the ability to build rapport with senior client and internal stakeholders.\n\n - Strong judgment on when to pull in technical resources to help resolve partner blockers, accelerating time-to-activation.\n\n - Detail-oriented with strong problem-solving skills; comfortable operating within ambiguity\n\n \n\nWhat’s next:\n\n - Recruiter Phone Screen\n\n - Hiring Manager Interview\n\n - Cross-functional Interviews\n\n - Technical Interview\n\n \n\nGen is an equal opportunity employer, and we’re committed to fair, inclusive practices at every stage of the candidate and employee journey. Employment decisions are based on merit, experience and business needs."},{"id":"b180be5b-16e3-43bc-8bfe-380d6dfa501a","title":"Customer Service Representative ","department":"Global Customer Organization","team":"Global Customer Organization","employmentType":"FullTime","location":"USA - Tempe, AZ","secondaryLocations":[],"publishedAt":"2026-10-05T17:53:10.856+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"postalCode":"85281","addressRegion":"Arizona","streetAddress":"60 E. Rio Salado Pkwy, Suite 1000","addressCountry":"United States","addressLocality":"Tempe"}},"jobUrl":"https://jobs.ashbyhq.com/gen-digital/b180be5b-16e3-43bc-8bfe-380d6dfa501a","applyUrl":"https://jobs.ashbyhq.com/gen-digital/b180be5b-16e3-43bc-8bfe-380d6dfa501a/application","descriptionHtml":"About Gen:
Gen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries.
Together, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. We’re always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results.
When you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs.
At Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You’ll work with people who back each other, respect each other and understand that our differences are a competitive advantage.
If this sounds like you, we’d love you to be part of Gen.
About the Role:
The Customer Service Agent will successfully drive customer satisfaction as the front-line resource for handling inquiries regarding product support, account management, member-portal navigation, across Norton and LifeLock security offerings. The perfect match will have a strong ability to empathize, negotiate, think critically, multi-task, and troubleshoot across various systems/areas including light tech support such as; downloading software and assisting members navigating through different browsers in an efficient manner. In addition, he/she will be a product expert focused on customer education and service expansion opportunities to drive increased revenue. We are looking for a high-performing team member that will be a value to our existing company culture.
Key Responsibilities:
• Able to think quickly and move quickly through multiple systems to solve customers’ Norton and LifeLock questions
• Demonstrates a high degree of empathy, compassion, and professional kindness with all members
• Demonstrates a high skill level of relationship building by using needs based selling techniques and sharp communication skills
• Resolves any member conflict or dissatisfaction with products or services to ensure continued member loyalty
• Demonstration of excellent written and verbal skills; proven track record of member interaction
• Builds rapport and confidence with the member by facilitating discussions regarding identity theft concerns and offering appropriate solutions with our service
• Displays a thorough knowledge of products, services and the industry to resolve issues without escalating to higher levels of management
• Builds strong rapport by utilizing relating skills, asking clarifying questions and assisting customer needs
Skills:
• HS Degree or equivalent and 2 years related experience, customer service, in a call center environment. A college degree can be substituted for experience
• Prepared for and reacts positively to consistent change - preferred
• Able to multitask and prioritize effectively within guidelines - preferred
• Ability to protect all forms of highly confidential and proprietary business information and ability to maintain the highest standards of privacy and security
• Ability to follow, adheres and abide by all Norton Lifelock information and security policies, procedures and practices
What’s next:
• TA Call- 15 minute chat with the Talent Acquisition Team
• Final Interview (F2F)
Gen is an equal opportunity employer, and we’re committed to fair, inclusive practices at every stage of the candidate and employee journey. Employment decisions are based on merit, experience and business needs
","descriptionPlain":"About Gen: \n\nGen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries.\n\nTogether, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. We’re always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results.\n\nWhen you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs.\n\nAt Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You’ll work with people who back each other, respect each other and understand that our differences are a competitive advantage.\n\nIf this sounds like you, we’d love you to be part of Gen.\n\n\n\nAbout the Role:\n\nThe Customer Service Agent will successfully drive customer satisfaction as the front-line resource for handling inquiries regarding product support, account management, member-portal navigation, across Norton and LifeLock security offerings. The perfect match will have a strong ability to empathize, negotiate, think critically, multi-task, and troubleshoot across various systems/areas including light tech support such as; downloading software and assisting members navigating through different browsers in an efficient manner. In addition, he/she will be a product expert focused on customer education and service expansion opportunities to drive increased revenue. We are looking for a high-performing team member that will be a value to our existing company culture.\n\n\n\nKey Responsibilities: \n\n• Able to think quickly and move quickly through multiple systems to solve customers’ Norton and LifeLock questions\n\n• Demonstrates a high degree of empathy, compassion, and professional kindness with all members\n\n• Demonstrates a high skill level of relationship building by using needs based selling techniques and sharp communication skills\n\n• Resolves any member conflict or dissatisfaction with products or services to ensure continued member loyalty\n\n• Demonstration of excellent written and verbal skills; proven track record of member interaction\n\n• Builds rapport and confidence with the member by facilitating discussions regarding identity theft concerns and offering appropriate solutions with our service\n\n• Displays a thorough knowledge of products, services and the industry to resolve issues without escalating to higher levels of management\n\n• Builds strong rapport by utilizing relating skills, asking clarifying questions and assisting customer needs\n\n\n\nSkills:\n\n• HS Degree or equivalent and 2 years related experience, customer service, in a call center environment. A college degree can be substituted for experience\n\n• Prepared for and reacts positively to consistent change - preferred\n\n• Able to multitask and prioritize effectively within guidelines - preferred\n\n• Ability to protect all forms of highly confidential and proprietary business information and ability to maintain the highest standards of privacy and security\n\n• Ability to follow, adheres and abide by all Norton Lifelock information and security policies, procedures and practices\n\n\n\nWhat’s next:\n\n• TA Call- 15 minute chat with the Talent Acquisition Team\n\n• Final Interview (F2F)\n\n\n\nGen is an equal opportunity employer, and we’re committed to fair, inclusive practices at every stage of the candidate and employee journey. Employment decisions are based on merit, experience and business needs"},{"id":"3fc7fdbc-d94b-4f09-98b8-22b2d450eda7","title":"Customer Support Representative – Identity Theft","department":"Global Customer Organization","team":"Global Customer Organization","employmentType":"FullTime","location":"USA - Tempe, AZ","secondaryLocations":[],"publishedAt":"2026-10-05T19:12:19.107+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"postalCode":"85281","addressRegion":"Arizona","streetAddress":"60 E. Rio Salado Pkwy, Suite 1000","addressCountry":"United States","addressLocality":"Tempe"}},"jobUrl":"https://jobs.ashbyhq.com/gen-digital/3fc7fdbc-d94b-4f09-98b8-22b2d450eda7","applyUrl":"https://jobs.ashbyhq.com/gen-digital/3fc7fdbc-d94b-4f09-98b8-22b2d450eda7/application","descriptionHtml":"About Gen:
Gen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries.
Together, we share a collective passion and vision to protect consumers and help them grow,
manage and secure their digital and financial lives. We’re always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver
meaningful results.
When you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs.
At Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate,
experimentation and continuous learning, and we seek out people with different experiences,
identities and ideas to join our team. You’ll work with people who back each other, respect each other and understand that our differences are a competitive advantage.
If this sounds like you, we’d love you to be part of Gen.
About the Role
The Alerts Agent is responsible for supporting members who are affected by potential identity theft through timely, accurate case handling, queue management, and member support. This
role focuses on delivering high-quality service, following established processes, and
documenting work thoroughly in a fast-paced environment.
This position is suited for someone who has excellent critical thinking skills, can manage
assigned work efficiently, deliver a strong member experience, apply sound judgment within
guidelines, and contribute to overall team performance through consistency, quality, and
accountability.
Key Responsibilities:
Manage and work assigned alerts-related cases and queues in a timely, accurate, and
quality-focused manner while meeting established service expectations.
Assist members through inbound and outbound support activities related to alerts and
mediations.
Complete work in accordance with approved procedures, service expectations, and
company performance guidelines.
Demonstrate strong attention to detail, sound problem-solving, and good judgment
when reviewing cases and identifying next steps.
Maintain accurate case documentation within approved systems.
Deliver a high standard of customer service, responsiveness, accuracy, and
thoroughness.
Build effective working relationships with internal teams, merchants, vendors, and other
third parties as needed to support resolution.
Maintain knowledge of relevant policies, procedures, industry trends, and identity
protection or cybersecurity-related threats.
Participate in special projects or additional work assignments as directed by management.
Follow all information security, privacy, and confidentiality requirements.
About You:
Self-motivated and able to manage multiple responsibilities independently.
Strong verbal and written communication skills.
Strong organizational and time-management skills.
Strong active listening skills and attention to detail in resolving member needs.
Ability to follow clearly defined processes and work effectively within guidelines.
Maintain strict confidentiality and uphold the highest privacy and security standards.
Skills and Experience:
Proficiency with Microsoft Office Suite
Experience with Salesforce CRM or similar platform preferred.
1+ years of related customer service or call center experience preferred; relevant fraud, identity
protection, or case management experience is a plus.
Background in fraud, identity theft, or investigation
Education:
High School Diploma or equivalent
FCRA Certification a plus
What’s Next:
After you submit your application, you can expect the following steps in the recruitment process:
TA Call
In person Joint Interview
Follow Up
","descriptionPlain":"About Gen:\n\nGen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries.\n\n\n\nTogether, we share a collective passion and vision to protect consumers and help them grow,\n\nmanage and secure their digital and financial lives. We’re always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver\n\nmeaningful results.\n\n\n\nWhen you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs.\n\n\n\nAt Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate,\n\nexperimentation and continuous learning, and we seek out people with different experiences,\n\nidentities and ideas to join our team. You’ll work with people who back each other, respect each other and understand that our differences are a competitive advantage.\n\nIf this sounds like you, we’d love you to be part of Gen.\n\n\n\nAbout the Role\n\nThe Alerts Agent is responsible for supporting members who are affected by potential identity theft through timely, accurate case handling, queue management, and member support. This\n\nrole focuses on delivering high-quality service, following established processes, and\n\ndocumenting work thoroughly in a fast-paced environment.\n\n\n\nThis position is suited for someone who has excellent critical thinking skills, can manage\n\nassigned work efficiently, deliver a strong member experience, apply sound judgment within\n\nguidelines, and contribute to overall team performance through consistency, quality, and\n\naccountability.\n\n\n\nKey Responsibilities:\n\n - Manage and work assigned alerts-related cases and queues in a timely, accurate, and\n \n quality-focused manner while meeting established service expectations.\n\n - Assist members through inbound and outbound support activities related to alerts and\n \n mediations.\n\n - Complete work in accordance with approved procedures, service expectations, and\n \n company performance guidelines.\n\n - Demonstrate strong attention to detail, sound problem-solving, and good judgment\n \n when reviewing cases and identifying next steps.\n\n - Maintain accurate case documentation within approved systems.\n\n - Deliver a high standard of customer service, responsiveness, accuracy, and\n \n thoroughness.\n\n - Build effective working relationships with internal teams, merchants, vendors, and other\n \n third parties as needed to support resolution.\n\n - Maintain knowledge of relevant policies, procedures, industry trends, and identity\n \n protection or cybersecurity-related threats.\n\n - Participate in special projects or additional work assignments as directed by management.\n\n - Follow all information security, privacy, and confidentiality requirements.\n\n\n\nAbout You:\n\n - Self-motivated and able to manage multiple responsibilities independently.\n\n - Strong verbal and written communication skills.\n\n - Strong organizational and time-management skills.\n\n - Strong active listening skills and attention to detail in resolving member needs.\n\n - Ability to follow clearly defined processes and work effectively within guidelines.\n\n - Maintain strict confidentiality and uphold the highest privacy and security standards.\n\n\n\nSkills and Experience:\n\n - Proficiency with Microsoft Office Suite\n\n - Experience with Salesforce CRM or similar platform preferred.\n\n - 1+ years of related customer service or call center experience preferred; relevant fraud, identity\n\n - protection, or case management experience is a plus.\n\n - Background in fraud, identity theft, or investigation\n \n \n \n Education:\n\n - High School Diploma or equivalent\n\n - FCRA Certification a plus\n \n \n\nWhat’s Next:\n\nAfter you submit your application, you can expect the following steps in the recruitment process:\n\n\n\nTA Call\n\nIn person Joint Interview\n\nFollow Up "},{"id":"e2679ff3-387e-48dd-9265-cb3e99a8e566","title":"Service Team Lead","department":"Product & Portfolio","team":"Trellis - Agency","employmentType":"FullTime","location":"USA - Remote","secondaryLocations":[],"publishedAt":"2026-09-30T21:42:42.077+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"postalCode":"85281","addressRegion":"Arizona","streetAddress":"60 E. Rio Salado Pkwy, Suite 1000","addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/gen-digital/e2679ff3-387e-48dd-9265-cb3e99a8e566","applyUrl":"https://jobs.ashbyhq.com/gen-digital/e2679ff3-387e-48dd-9265-cb3e99a8e566/application","descriptionHtml":"The Service Team Lead is a goal-driven operational leader responsible for driving strong customer service outcomes by leading a high-performing remote service team and supporting the day-to-day operations of a call center environment. This role ensures consistent service quality, compliance, and customer satisfaction, while enabling agents to retain customers and identify appropriate cross-sell and upsell opportunities across insurance products.
Reporting directly to the Director of Service, the Service Team Lead will accomplish this by improving agent performance through regular coaching and training, reviewing reports tracking team performance towards rigorous goals, and ensuring operational excellence in the maintenance and execution of daily call center activities.
To be successful, this role will serve as one of the experts on agency decisions and develop their team to use best-in-class service practices.
Serve as an agency expert on P&C, ensuring that decisions are of high quality.
Review reports that portray individual agent performance and service results; analyzing data to evaluate your team and inform operational changes.
Regularly coach and mentor a team of 8-10 agents to achieve exceptional customer experiences, while fostering a culture of accountability and results.
Monitor the day-to-day inquiry volume, agent schedule and adherence, while proactively adjusting and flexing to support demand.
Proactively seek and suggest ways to improve internal processes and results program-wide, from cross-selling/upselling techniques to exceptional customer experiences.
You have 3+ years of experience in a leadership role.
You're an insurance expert with the ability to guide and evaluate P&C decisions.
You have at least one active P&C or Personal Lines Insurance License.
You're a creative problem-solver who’s excited to contribute to the strategic direction and dive in wherever necessary to achieve goals.
You have an analytical mindset with the ability to identify data requirements, analyze data, and review reports.
You're highly performance-oriented and able to motivate others in a proactive, positive, and firm manner.
You have a strong sense of empathy for agents and customers.
Bonus Points experience with early-stage or high-growth tech startups
The Licensed P&C Insurance Service Advisor (LSA) plays a critical role in delivering the high-quality customer experience that powers Trellis’ growth and retention engine. Reporting to the Customer Service Manager, LSAs are trusted advisors who combine empathy, technical expertise, and sales acumen to build lifelong customer relationships.
You’ll handle a variety of complex service interactions - from coverage changes and billing questions to renewals, cross-sells, and policy rewrites - all while ensuring each customer feels informed, valued, and confident in their protection.
This is a remote position open to candidates in most U.S. states.
Deliver exceptional service to existing and prospective policyholders via phone, email, and SMS - ensuring prompt, accurate, and personable support on every interaction.
Retain and grow customers by managing renewals, identifying at-risk accounts, and presenting competitive solutions that maintain coverage while reducing churn.
Drive revenue through consultative selling, quoting and binding additional lines of coverage or improved renewal options for existing customers using multiple carrier platforms.
Interpret and analyze policies, endorsements, and reports to make informed, compliant decisions that protect the customer and the agency.
Partner cross-functionally with Sales, Training, and Operations teams to create smooth handoffs and consistent, high-quality experiences.
Master our technology systems, including CRM tools, comparative raters, and carrier portals for major insurers such as Progressive, Geico, National General, Safeco and Bristol West.
Champion efficiency and accuracy, leveraging automation and data to improve workflows and performance metrics.
Experienced advisor: 2-3 years of personal lines insurance experience in a service, retention, or sales support role.
Licensing: actively hold a Property and Casualty or Personal Lines license in at least 10 states
Retention-focused mindset: Proven success preventing cancellations, rewriting business, and cross-selling additional products.
Exceptional communicator: Clear, confident, and empathetic - capable of building trust quickly and simplifying complex insurance concepts.
Tech-forward and analytical: Highly proficient in navigating multiple carrier systems and CRMs, with an ability to interpret data to improve outcomes.
Self-directed operator: Detail-oriented, organized, and capable of performing high-quality work with limited oversight.
Change champion: Comfortable in a fast-paced, evolving startup environment - eager to learn new systems and processes quickly to hit goals.
Base salary starting at $52,500
Uncapped bonuses for rewriting and cross-selling insurance products for existing customers.
Earn 4% commission of total written premiums, uncapped!
$400 bonus based on Metric attainment
Bonuses available for putting in extra hours
Room for career advancement
Our team operates 7 days a week, from 9 AM to 9 PM ET on weekdays and 9 AM to 6 PM ET on weekends. To best serve our customers, this team member will work (Mon - Fri OR Sun - Thurs) and at least one closing shift per week (12 PM - 9 PM ET). Our team members enjoy two days off to rest and recharge.
","descriptionPlain":"ABOUT THE ROLE\n\nThe Licensed P&C Insurance Service Advisor (LSA) plays a critical role in delivering the high-quality customer experience that powers Trellis’ growth and retention engine. Reporting to the Customer Service Manager, LSAs are trusted advisors who combine empathy, technical expertise, and sales acumen to build lifelong customer relationships.\n\nYou’ll handle a variety of complex service interactions - from coverage changes and billing questions to renewals, cross-sells, and policy rewrites - all while ensuring each customer feels informed, valued, and confident in their protection.\n\nThis is a remote position open to candidates in most U.S. states.\n\n\n \n\n\nIN THIS ROLE, YOU WILL\n\n - Deliver exceptional service to existing and prospective policyholders via phone, email, and SMS - ensuring prompt, accurate, and personable support on every interaction.\n\n - Retain and grow customers by managing renewals, identifying at-risk accounts, and presenting competitive solutions that maintain coverage while reducing churn.\n\n - Drive revenue through consultative selling, quoting and binding additional lines of coverage or improved renewal options for existing customers using multiple carrier platforms.\n\n - Interpret and analyze policies, endorsements, and reports to make informed, compliant decisions that protect the customer and the agency.\n\n - Partner cross-functionally with Sales, Training, and Operations teams to create smooth handoffs and consistent, high-quality experiences.\n\n - Master our technology systems, including CRM tools, comparative raters, and carrier portals for major insurers such as Progressive, Geico, National General, Safeco and Bristol West.\n\n - Champion efficiency and accuracy, leveraging automation and data to improve workflows and performance metrics.\n \n\n\nWHAT YOU BRING TO THE TABLE\n\n - Experienced advisor: 2-3 years of personal lines insurance experience in a service, retention, or sales support role.\n\n - Licensing: actively hold a Property and Casualty or Personal Lines license in at least 10 states\n\n - Retention-focused mindset: Proven success preventing cancellations, rewriting business, and cross-selling additional products.\n\n - Exceptional communicator: Clear, confident, and empathetic - capable of building trust quickly and simplifying complex insurance concepts.\n\n - Tech-forward and analytical: Highly proficient in navigating multiple carrier systems and CRMs, with an ability to interpret data to improve outcomes.\n\n - Self-directed operator: Detail-oriented, organized, and capable of performing high-quality work with limited oversight.\n\n - Change champion: Comfortable in a fast-paced, evolving startup environment - eager to learn new systems and processes quickly to hit goals.\n \n\n\nVARIABLE COMPENSATION BASED ON PERFORMANCE\n\n - Base salary starting at $52,500\n\n - Uncapped bonuses for rewriting and cross-selling insurance products for existing customers.\n \n - Earn 4% commission of total written premiums, uncapped!\n \n - $400 bonus based on Metric attainment\n \n - Bonuses available for putting in extra hours\n \n - Room for career advancement\n \n\nOur team operates 7 days a week, from 9 AM to 9 PM ET on weekdays and 9 AM to 6 PM ET on weekends. To best serve our customers, this team member will work (Mon - Fri OR Sun - Thurs) and at least one closing shift per week (12 PM - 9 PM ET). Our team members enjoy two days off to rest and recharge."},{"id":"4595d9ad-e7a9-4448-bedb-abc7378ccb86","title":"Head of LifeLock Brand and Growth Strategy & Planning","department":"Global Marketing Organization","team":"Global Marketing Organization","employmentType":"FullTime","location":"USA - Mountain View, CA","secondaryLocations":[],"publishedAt":"2026-10-08T20:37:11.004+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94043","addressRegion":"California","streetAddress":"487 East Middlefield Road","addressCountry":"United States","addressLocality":"Mountain View"}},"jobUrl":"https://jobs.ashbyhq.com/gen-digital/4595d9ad-e7a9-4448-bedb-abc7378ccb86","applyUrl":"https://jobs.ashbyhq.com/gen-digital/4595d9ad-e7a9-4448-bedb-abc7378ccb86/application","descriptionHtml":"Gen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries.
Together, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. We’re always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results.
When you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs.
At Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You’ll work with people who back each other, respect each other and understand that our differences are a competitive advantage.
If this sounds like you, we’d love you to be part of Gen.
Turn LifeLock’s growth ambition into a prioritized marketing roadmap and investment plan. Own the portfolio view across Brand & Growth, Acquisition, New Initiatives and Web, using customer insight, market data and rigorous business cases to align cross-functional partners and guide what the business does today and builds next.
· Own the LifeLock Brand and Growth marketing roadmap and annual and quarterly planning across Acquisition, New Initiatives and Web.
· Lead the planning cadence for LifeLock’s growth goals, including priority-setting, resource and investment alignment, and regular roadmap reviews with leadership and cross-functional partners.
· Drive prioritization and track progress across initiatives using clear criteria based on impact, investment, feasibility and strategic fit.
· Identify, size and prioritize growth opportunities across new channels, devices, promotions and customer segments.
· Build rigorous business cases covering market sizing, unit economics, channel potential, forecast scenarios and clear investment recommendations.
· Partner with Brand & Growth leads and Finance to validate assumptions, then track forecasts against actuals to improve business-case accuracy over time.
· Hand off approved opportunities to the Brand & Growth Initiatives team with clear success criteria and a measurement plan.
· Use AI and new tools to accelerate analysis, research synthesis and scenario modeling.
· Own a unified LifeLock research plan that brings together consumer, market and brand research needs across teams.
· Build and maintain a competitive insights program covering pricing, positioning and product propositions, and translate findings into roadmap implications.
· Partner with Insights and Analytics so portfolio decisions rest on reliable, agreed-upon data.
· Own strategy and mapping for key marketing levers across the LifeLock customer journey; identify friction and opportunity across trial and acquisition paths and turn them into prioritized investments.
· Give senior leadership clear, data-grounded recommendations on portfolio direction, investment trade-offs and strategic priorities.
· Serve as a strategic thought partner to the VP on long-range planning, business reviews and operating priorities.
· Build planning tools, templates and operating rhythms that make the broader team faster and better aligned.
· Manage and develop an Analyst responsible for modeling, data synthesis and planning support.
Education: Bachelor’s degree in marketing, business, finance, analytics or a related field preferred.
Experience: 10+ years across growth strategy, portfolio or product marketing, strategic planning or marketing planning, ideally in a technology, subscription or consumer business with a complex product portfolio; experience owning multi-year roadmaps and driving adoption across teams without direct authority.
· Strategic planning and roadmap ownership across brand, growth and product marketing.
· Business-case development, including market sizing, unit economics, forecasting and scenario modeling.
· Acquisition strategy experience, ideally in a subscription or consumer business.
· Strong financial and analytical skills, with the ability to partner effectively with Finance on assumptions, forecasts and P&L impact.
· Research agenda development, competitive intelligence and customer-journey mapping.
· Ruthless prioritization and trade-off framing across competing investments.
· Executive storytelling and clear, structured communication of complex decisions.
· Cross-functional influence, with the ability to turn strategy into plans with owners, milestones and accountability.
· Curiosity about AI and demonstrated use of AI to improve analysis, research synthesis or planning.
· Strategic operator who can move comfortably between long-range direction, rigorous analysis and day-to-day execution.
· Clear, structured communicator who can frame complex decisions and trade-offs for executive audiences.
· Highly collaborative and able to build alignment across teams that do not report directly to you.
· Curious about customers, markets, data and emerging AI capabilities, with a bias toward continuous learning.
· Comfortable prioritizing ruthlessly, challenging assumptions and creating accountability for results.
What to Expect:
Interview Process:
Recruiter Screen
HM Interview (Virtual)
Technical Interview (Virtual)
Technical Interview (Virtual)
Technical Interview (Virtual)
About Gen:
Gen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries.
Together, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. We’re always looking for smart, fearless and high-impact talent who see AI as a teammate, leveraging it to move faster and deliver meaningful results.
When you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career, from flexible working options and time off to competitive pay, benefits and well-being programs.
At Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You’ll work with people who back each other, respect each other and understand that our differences are a competitive advantage.
If this sounds like you, we’d love you to be part of Gen.
About the Role:
You will own the Activation stage of MoneyLion’s user journey and Instacash end to end, defining how new users move from sign-up and bank linking to their first monetized action, disbursement, retention, reactivation and cross-sell hand-off. This senior individual-contributor role will define activation for a new product line as quickly as it runs a flagship product, balancing strategy with hands-on journey execution.
MoneyLion is Gen’s financial-wellness platform, helping millions of people take control of their money, build credit and grow a healthier financial life. Instacash is MoneyLion’s highest-volume product and primary entry door for most new users.
Key Responsibilities:
•\tOwn end-to-end activation strategy and the primary KPI: how quickly new users complete sign-up, link a bank account and convert to their first monetized action at D1, D7 and D30.
•\tRun Instacash’s full journey, from activation through disbursement, retention, reactivation and the cross-sell hand-off, as the single owner of MoneyLion’s highest-volume product.
•\tDesign nurture journeys that move a new sign-up toward bank-link and first product fit, independent of which product ends up being the entry door.
•\tPartner with the acquisition team on lead-handoff quality and with Product on product journeys and flows.
•\tAnalyze user behavior data, build segmentation model needs and use financial-health segments based on cash flow and credit as a routing input.
•\tBuild and launch in Iterable, owning QA, frequency and suppression logic for every activation and Instacash journey.
•\tSupply the eligibility and signal requirements the AI decisioning stack needs and read the resulting lift, while the central analytics team owns the methodology.
•\tOwn the numbers and the activation narrative for leadership, reporting incremental lift versus a holdout control group and recommending concrete next steps.
About you:
Experience: 8 to 12+ years in lifecycle / CRM, growth or onboarding-focused marketing for a digital product or subscription business, with real depth in activation and early-funnel conversion.
Skills:
•\tA track record owning activation or onboarding strategy end to end and personally shipping journeys in Iterable, Braze or a similar platform.
•\tExperience owning a flagship product’s full lifecycle journey, not just its top-of-funnel moment; comfort owning disbursement, retention and reactivation alongside first activation.
•\tStrong data literacy across funnel, cohort and incrementality analysis, with the ability to turn a sign-up-to-bank-link funnel into a concrete roadmap.
•\tComfort working alongside AI decisioning and personalization systems you do not own or configure yourself, translating requirements into signals another team builds against.
•\tCross-functional fluency with acquisition and growth teams, product engineering, and data and analytics partners; able to align stakeholders without formal authority.
•\tExcellent written communication and a high bar for QA, especially at handoff points between teams.
•\tNice to have: experience in fintech, consumer credit or another business where the real activation moment is a first meaningful action, not just a sign-up.
•\tNice to have: familiarity with Hightouch’s AI decisioning tools or other decisioning platforms, even without having configured them yourself.
Personal Attributes:
•\tA bias toward ownership and action; you ship, learn and iterate quickly.
•\tComfortable being the person who defines a new function’s shape as you go, and equally comfortable inheriting and running a flagship product like Instacash.
What to Expect:
Interview Process:
Recruiter Screen
HM Interview (Virtual)
Timed take-home assessment
Technical Interview (Virtual)
Technical Interview (Virtual)
Final Leadership Interview (Virtual / Onsite)
At Trellis, we’re not your typical agency, we’re reimagining how insurance is bought and sold with a platform built on innovation, data, and automation. As a Personal Lines Insurance Sales Agent, you’ll play a key role on a high-performing team, helping customers across the country find personalized coverage through a wide network of over 80 insurance carriers.
This isn’t just a sales role, it’s your opportunity to thrive in a fast-moving, fully remote environment where cutting-edge technology meets real human impact. We celebrate performance, reward initiative, and create clear pathways for growth.
This is a remote position open to candidates in most U.S. states.
The formula is simple: more sales = more income.
Base salary plus generous commissions for every sale above your monthly floor
Exciting bonuses including contests, high-premium incentives, and elite sales clubs
Top performers consistently earn $100K+ - some break $160K
Sell a broad range of personal lines insurance products including Auto, Homeowners, Renters, Flood, and more - meeting real customer needs every day
Own the full sales cycle across phone, text, and email - connecting with customers on their preferred channel to create a seamless, personalized experience
Access 80+ insurance carriers to find the best-fit policies for each customer - no one-size-fits-all options here
Leverage AI-powered tools and tech - streamline your workflow to maximize your impact and boost your earnings
Close 60+ policies/ month with warm, inbound leads - no cold calling, just real conversations with real customers
At least one active Property & Casualty or Personal Lines state license
2+ years of Personal Lines Insurance Sales experience
Experience in a contact center environment that offers multiple carriers
Proven track record of hitting or exceeding quotas in a high volume, fast-paced environment
Excellent communication skills - phone and written
Tech-savvy, motivated, and always ready to adapt
Our agency operates 7 days a week, from 9 AM to 9 PM ET. To best serve our customers, team members work one weekend day per week and enjoy two days off to rest and recharge. We’ll work together during the interview process to find a schedule that aligns with your needs and our customers’ experience.
","descriptionPlain":"ABOUT THE ROLE\n\nAt Trellis, we’re not your typical agency, we’re reimagining how insurance is bought and sold with a platform built on innovation, data, and automation. As a Personal Lines Insurance Sales Agent, you’ll play a key role on a high-performing team, helping customers across the country find personalized coverage through a wide network of over 80 insurance carriers.\n\nThis isn’t just a sales role, it’s your opportunity to thrive in a fast-moving, fully remote environment where cutting-edge technology meets real human impact. We celebrate performance, reward initiative, and create clear pathways for growth.\n\nThis is a remote position open to candidates in most U.S. states.\n\n \n\n\nUNCAPPED EARNING POTENTIAL\n\nThe formula is simple: more sales = more income.\n\n - Base salary plus generous commissions for every sale above your monthly floor\n\n - Exciting bonuses including contests, high-premium incentives, and elite sales clubs\n\n - Top performers consistently earn $100K+ - some break $160K\n\n\nWHAT YOU’LL DO\n\n - Sell a broad range of personal lines insurance products including Auto, Homeowners, Renters, Flood, and more - meeting real customer needs every day\n\n - Own the full sales cycle across phone, text, and email - connecting with customers on their preferred channel to create a seamless, personalized experience\n\n - Access 80+ insurance carriers to find the best-fit policies for each customer - no one-size-fits-all options here\n\n - Leverage AI-powered tools and tech - streamline your workflow to maximize your impact and boost your earnings\n\n - Close 60+ policies/ month with warm, inbound leads - no cold calling, just real conversations with real customers\n\n\nWHAT YOU BRING TO THE TABLE\n\n - At least one active Property & Casualty or Personal Lines state license \n\n - 2+ years of Personal Lines Insurance Sales experience\n\n - Experience in a contact center environment that offers multiple carriers\n\n - Proven track record of hitting or exceeding quotas in a high volume, fast-paced environment\n\n - Excellent communication skills - phone and written\n\n - Tech-savvy, motivated, and always ready to adapt\n\nOur agency operates 7 days a week, from 9 AM to 9 PM ET. To best serve our customers, team members work one weekend day per week and enjoy two days off to rest and recharge. We’ll work together during the interview process to find a schedule that aligns with your needs and our customers’ experience. "},{"id":"0416214e-16a6-4216-ae81-00767a483737","title":"Sr Product Marketing Manager – Norton Americas","department":"Product & Portfolio","team":"Product & Portfolio","employmentType":"FullTime","location":"USA - New York, NY","secondaryLocations":[{"location":"USA - Mountain View, CA","address":{"postalAddress":{"postalCode":"94043","addressRegion":"California","streetAddress":"487 East Middlefield Road","addressCountry":"United States","addressLocality":"Mountain View"}}}],"publishedAt":"2026-08-25T20:45:50.262+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"10011","addressRegion":"New York","streetAddress":"249-245 West 17th Street, 4th Floor","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/gen-digital/0416214e-16a6-4216-ae81-00767a483737","applyUrl":"https://jobs.ashbyhq.com/gen-digital/0416214e-16a6-4216-ae81-00767a483737/application","descriptionHtml":"We are looking for a Senior Product Marketing Manager to own Norton’s go-to-market engine in the Americas. This is a high-impact, high-visibility role at the center of Norton’s most consequential launches, campaigns, and market moments. You will be the connective tissue between product, marketing, sales, and the customer — translating complex capabilities into sharp positioning, leading major go-to-market executions, and ensuring Norton speaks with one consistent voice across every touchpoint in the US market.
You will be Norton’s primary voice for US partner sales channels and the closest internal advocate for what customers are actually experiencing — synthesizing market signals, partner feedback, and customer data into product marketing strategy. You’ll also partner closely with Norton’s international product marketing leads to ensure regional consistency and coordinated global launch cadences.
Location: This is a hybrid role based in our NYC office. Employees are required to work onsite three days per week.
Go-to-Market Leadership
Own end-to-end GTM strategy and execution for major Norton product launches in the Americas — from positioning and messaging through channel activation, launch sequencing, and post-launch measurement.
Lead feature naming and positioning for new Norton capabilities, ensuring every name and narrative lands with clarity, differentiation, and brand consistency.
Develop and maintain launch playbooks that enable the broader marketing and sales organization to activate with precision and speed.
Partner with the acquisition marketing team to ensure campaign creative, messaging, and audience targeting align with product positioning and customer insights.
Customer & Market Insight
Be the voice of the US customer inside the product and marketing organization — synthesizing research, behavioral data, support trends, and competitive intelligence into clear, actionable insight.
Maintain a real-time pulse on competitor positioning, market dynamics, and emerging consumer behaviors; translate findings into recommendations that shape product and marketing strategy.
Partner with research and analytics to build deep segmentation understanding, ensuring Norton’s messaging resonates with the right audiences at the right moments.
Partner Sales Enablement
Serve as the primary product marketing point of contact for US partner and channel sales teams — translating product capabilities into sales-ready materials, narratives, and tools.
Ensure partner-facing messaging is accurate, compelling, and current — including pitch decks, battlecards, objection handling guides, and launch briefings.
Build strong cross-functional relationships with partner sales leadership to understand their priorities and feed those insights back into product and marketing strategy.
Regional Coordination & Internal Socialization
Partner closely with Norton’s international product marketing leads (EMEA, APAC) to ensure consistency in global positioning, coordinated launch timing, and shared learnings across regions.
Drive a regular internal communications cadence — briefing cross-functional stakeholders (product, engineering, marketing, leadership) on upcoming launches, competitive developments, and customer insights.
Serve as the Americas product marketing representative in global planning forums, ensuring the US market perspective is well-represented in global strategy decisions.
Cross-Functional Collaboration
Collaborate tightly with product management to influence roadmap decisions with market and customer evidence, and to ensure product capabilities are launch-ready from a positioning standpoint.
Partner with brand, creative, and demand generation teams to deliver integrated campaigns that connect product benefits to consumer needs with clarity and conviction.
Bring structure and momentum to ambiguous, cross-functional initiatives — owning stakeholder alignment, milestone tracking, and clear communication throughout.
The annual base salary for this position is expected to be between $175,000 and $200,000. Base salary is one component of Gen's total compensation package, which includes 401(k) match, health insurance options, disability coverage, life insurance, and unlimited paid time off. Actual salaries will vary based on a candidate’s qualifications, experience, skills, and competencies related to the role.
After you submit your application, you can expect the following steps in the recruitment process:
TA Call
Hiring Manager (Virtual)
Key Stake Holder (Virtual)
Senior Leadership (Virtual)
Final Interview - Hiring Manager (Virtual or face-to-face)
Gen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries.
Together, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. We’re always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results.
When you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs.
At Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You’ll work with people who back each other, respect each other and understand that our differences are a competitive advantage.
If this sounds like you, we’d love you to be part of Gen.
Engine’s Forward Deployed Engineering (FDE) function is its partner-embedded Engineering team, responsible for demand partner integrations and custom development across Engine’s marketplace. Its north star is delivering high-quality code that accelerates marketplace revenue.
We’re looking for a player-coach to help lead the team through its next phase: establishing repeatable delivery standards, governing AI-native engineering practices, owning the highest-stakes partner engagements, and building strong partnerships with internal Product and Engineering teams. This role combines team leadership with hands-on engineering. You’ll help shape the FDE team’s strategy and best practices, lead the integrations that matter most—including new verticals, non-standard partner APIs, and hosted experiences—and work closely with partner engineering teams, Backend and Frontend Engineering, Solutions Engineering, Product, and commercial stakeholders.
Own technical strategy for demand-side delivery across the partner portfolio, setting standards adopted across FDE and Solutions Engineering.
Partner with your manager and cross-functional leaders to develop and implement standard operating procedures and delivery practices that help accelerate the team.
Personally lead the most complex, ambiguous, or new-vertical integrations end to end.
Turn bespoke builds into repeatable solutions, including shared modules, templates, and runbooks.
Architect and govern AI-native engineering practices, including code-generation pipelines, mapping automation, test-scaffolding agents, and human-review gates that keep AI-assisted builds safe and production-ready.
Mentor FDEs through design and code reviews, creating a feedback loop that raises the team’s engineering standard.
Drive structured Product and Engineering feedback loops that reduce future bespoke work and free team capacity for new workstreams.
Lead technical working sessions with partner engineering teams, bringing experienced hands-on guidance to critical integrations and hosted experiences.
Experience: 8+ years of experience, including time in a senior or staff-level integration, platform, or forward-deployed engineering role. People leadership or strong informal team leadership experience is preferred.
Skills:
Write production-quality code in Scala and/or Python, with working comfort in Node.js/TypeScript for SDKs and tooling.
Bring deep REST/JSON API expertise, including authentication, idempotency, schema evolution, versioning, monitoring, and incident response.
Have a track record of building reusable architecture, tooling, or playbooks that scaled a team’s output without proportional headcount growth.
Use AI-native workflows and tools such as Claude Code, Cursor, or Copilot as first-class accelerants, while knowing when deterministic approaches are the right choice.
Facilitate technical working sessions directly with partner engineering teams.
Personal Attributes:
Recognize patterns and turn novel solutions into repeatable practices.
Take ownership of complex, ambiguous work and balance strategic leadership with hands-on execution.
Build trust and credibility across partner, Product, Engineering, Solutions Engineering, and commercial teams.
Invest in colleagues’ growth through thoughtful mentoring, design feedback, and code review.
After you submit your application, you can expect the following steps in the recruitment process:
Online Technical Test
TA Call
Live Coding (Virtual)
FinalInterview – Hiring Manager (Virtual or face-to-face)
Gen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries.
Together, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. We’re always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results.
When you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs.
At Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You’ll work with people who back each other, respect each other and understand that our differences are a competitive advantage.
If this sounds like you, we’d love you to be part of Gen.
Engine’s Forward Deployed Engineering (FDE) function is its partner-embedded Engineering team, responsible for demand partner integrations and custom development across Engine’s marketplace. Its north star is delivering high-quality code that accelerates marketplace revenue.
We’re looking for a player-coach to help lead the team through its next phase: establishing repeatable delivery standards, governing AI-native engineering practices, owning the highest-stakes partner engagements, and building strong partnerships with internal Product and Engineering teams. This role combines team leadership with hands-on engineering. You’ll help shape the FDE team’s strategy and best practices, lead the integrations that matter most—including new verticals, non-standard partner APIs, and hosted experiences—and work closely with partner engineering teams, Backend and Frontend Engineering, Solutions Engineering, Product, and commercial stakeholders.
Own technical strategy for demand-side delivery across the partner portfolio, setting standards adopted across FDE and Solutions Engineering.
Partner with your manager and cross-functional leaders to develop and implement standard operating procedures and delivery practices that help accelerate the team.
Personally lead the most complex, ambiguous, or new-vertical integrations end to end.
Turn bespoke builds into repeatable solutions, including shared modules, templates, and runbooks.
Architect and govern AI-native engineering practices, including code-generation pipelines, mapping automation, test-scaffolding agents, and human-review gates that keep AI-assisted builds safe and production-ready.
Mentor FDEs through design and code reviews, creating a feedback loop that raises the team’s engineering standard.
Drive structured Product and Engineering feedback loops that reduce future bespoke work and free team capacity for new workstreams.
Lead technical working sessions with partner engineering teams, bringing experienced hands-on guidance to critical integrations and hosted experiences.
Experience: 8+ years of experience, including time in a senior or staff-level integration, platform, or forward-deployed engineering role. People leadership or strong informal team leadership experience is preferred.
Skills:
Write production-quality code in Scala and/or Python, with working comfort in Node.js/TypeScript for SDKs and tooling.
Bring deep REST/JSON API expertise, including authentication, idempotency, schema evolution, versioning, monitoring, and incident response.
Have a track record of building reusable architecture, tooling, or playbooks that scaled a team’s output without proportional headcount growth.
Use AI-native workflows and tools such as Claude Code, Cursor, or Copilot as first-class accelerants, while knowing when deterministic approaches are the right choice.
Facilitate technical working sessions directly with partner engineering teams.
Personal Attributes:
Recognize patterns and turn novel solutions into repeatable practices.
Take ownership of complex, ambiguous work and balance strategic leadership with hands-on execution.
Build trust and credibility across partner, Product, Engineering, Solutions Engineering, and commercial teams.
Invest in colleagues’ growth through thoughtful mentoring, design feedback, and code review.
After you submit your application, you can expect the following steps in the recruitment process:
Online Technical Test
TA Call
Live Coding (Virtual)
FinalInterview – Hiring Manager (Virtual or face-to-face)
Gen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries.
Together, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. We’re always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results.
When you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs.
At Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You’ll work with people who back each other, respect each other and understand that our differences are a competitive advantage.
If this sounds like you, we’d love you to be part of Gen.
Engine’s Forward Deployed Engineering (FDE) function is its partner-embedded Engineering team, responsible for demand partner integrations and custom development across Engine’s marketplace. Its north star is delivering high-quality code that accelerates marketplace revenue.
We’re looking for a player-coach to help lead the team through its next phase: establishing repeatable delivery standards, governing AI-native engineering practices, owning the highest-stakes partner engagements, and building strong partnerships with internal Product and Engineering teams. This role combines team leadership with hands-on engineering. You’ll help shape the FDE team’s strategy and best practices, lead the integrations that matter most—including new verticals, non-standard partner APIs, and hosted experiences—and work closely with partner engineering teams, Backend and Frontend Engineering, Solutions Engineering, Product, and commercial stakeholders.
Own technical strategy for demand-side delivery across the partner portfolio, setting standards adopted across FDE and Solutions Engineering.
Partner with your manager and cross-functional leaders to develop and implement standard operating procedures and delivery practices that help accelerate the team.
Personally lead the most complex, ambiguous, or new-vertical integrations end to end.
Turn bespoke builds into repeatable solutions, including shared modules, templates, and runbooks.
Architect and govern AI-native engineering practices, including code-generation pipelines, mapping automation, test-scaffolding agents, and human-review gates that keep AI-assisted builds safe and production-ready.
Mentor FDEs through design and code reviews, creating a feedback loop that raises the team’s engineering standard.
Drive structured Product and Engineering feedback loops that reduce future bespoke work and free team capacity for new workstreams.
Lead technical working sessions with partner engineering teams, bringing experienced hands-on guidance to critical integrations and hosted experiences.
Experience: 8+ years of experience, including time in a senior or staff-level integration, platform, or forward-deployed engineering role. People leadership or strong informal team leadership experience is preferred.
Skills:
Write production-quality code in Scala and/or Python, with working comfort in Node.js/TypeScript for SDKs and tooling.
Bring deep REST/JSON API expertise, including authentication, idempotency, schema evolution, versioning, monitoring, and incident response.
Have a track record of building reusable architecture, tooling, or playbooks that scaled a team’s output without proportional headcount growth.
Use AI-native workflows and tools such as Claude Code, Cursor, or Copilot as first-class accelerants, while knowing when deterministic approaches are the right choice.
Facilitate technical working sessions directly with partner engineering teams.
Personal Attributes:
Recognize patterns and turn novel solutions into repeatable practices.
Take ownership of complex, ambiguous work and balance strategic leadership with hands-on execution.
Build trust and credibility across partner, Product, Engineering, Solutions Engineering, and commercial teams.
Invest in colleagues’ growth through thoughtful mentoring, design feedback, and code review.
After you submit your application, you can expect the following steps in the recruitment process:
Online Technical Test
TA Call
Live Coding (Virtual)
FinalInterview – Hiring Manager (Virtual or face-to-face)