Givebutter is the most-loved nonprofit fundraising and CRM platform, empowering millions of changemakers to raise more, pay less, and give better. Nonprofits use Givebutter to replace multiple tools so they can launch fundraisers and events, use donation forms and donor management (CRM), send emails and text blasts—all in one place. Use of the Givebutter platform is completely free with a 100% transparent tip-or-fee model.
Givebutter has been certified as a Great Place to Work® every year since 2021, and is the #1 rated nonprofit software company on G2 across multiple categories.
Our mission is to empower the changemaker in all of us. We believe giving should be fun, so you’ll want to do it again, and we also believe that work should be fun, so that you’ll have the greatest impact. We are excited to hear from talented people who want to work with other talented people in making the world a butter place—and have fun along the way.
Givebutter is hiring a Senior Product Manager to own our CRM, Engage marketing, and Reporting tools under the banner of Givebutter Plus. This is a high-visibility, high-impact role that leads a major strategic bet for the company and reports to our VP of Product & Growth.
You'll partner closely with Design and Engineering to ship tools that help the nonprofits we serve raise more, grow their donor base, and fulfill their mission more effectively. You’ll work in concert with our leadership team, go-to-market teams, and partner product teams to build Givebutter Plus into the category-defining donor management & marketing product in the nonprofit software space.
We want to hear from people who…
Have a passion for building elegant workflow software that makes busy salespeople and marketers more efficient and effective. Or in our case, the nonprofit equivalent: fundraisers & executive directors.
Intuitively grasp how to incorporate generative AI and machine learning into our products to make prospecting, donor outreach, and insight generation more effective for our nonprofit customers
Are equally at home with hard quantitative analysis and softer qualitative research. You enjoy interviewing customers, scouring product usage data, and talking to Sales & Customer Success to generate the key insights behind a winning strategy and roadmap.
Understand SaaS unit economics and their drivers, such as CAC, CLTV, ACV, and Revenue Retention. You can paint a clear picture of how your roadmap will improve our financial standing.
Value quality design and have a strong point of view about what makes for great software products.
Enjoy creating the context and conditions for talented designers and engineers to do the best work of their lives.
Responsibilities
Own the product strategy and roadmap for Givebutter’s suite of donor management, marketing, and reporting tools, balancing short-term and long-term investments to drive meaningful outcomes for customers and the business.
Drive adoption, retention, and monetization of Givebutter Plus in partnership with our Growth and Revenue teams.
Lead discovery across your product area: run customer research, synthesize qualitative and quantitative insights, and frame clear problems worth solving for your design and engineering counterparts.
Define and communicate the \"why\" behind the work, connect product initiatives to company strategy, and ensure the team has clear success criteria.
Partner with Product Design and Engineering to build cohesive solutions; champion tasteful UX decisions and ensure we experiences ship coherently end-to-end.
Use data to guide decisions, navigate ambiguity with clear hypotheses, and build data-informed decision habits across your pod.
Align stakeholders across functions, manage tradeoffs, and keep multiple initiatives moving without sacrificing quality.
Requirements
7+ years of product management experience working on high scale B2B SaaS or consumer software products; experience with marketing technology tools a huge plus.
Demonstrated ability to own a product area end-to-end: strategy definition, roadmap execution, and driving business & customer outcomes. You can handle a lot of product breadth as an IC.
Strong analytical skills; comfortable with SQL and product analytics tools (e.g., PostHog, Mixpanel, Amplitude, or Hex).
Superb written and verbal communication; able to simplify the complex and articulate the \"why\" to ICs and executives alike
Track record of building effective working relationships with Design, Engineering, Marketing, Sales, Data, and Finance teams in highly cross-functional environments
Skilled at incorporating AI tools like Claude into your workflow without sacrificing quality of outputs. You don’t produce slop
Demonstrated ability to build repeatable product discovery practices across a team or pod
Experience running A/B tests and interpreting results to inform product decisions
Familiarity with nonprofit technology or the broader social good sector a bonus
Remote Work: Work remotely from one of our 10 hubs (Austin, Denver, Indianapolis, Los Angeles, San Francisco, New York, Salt Lake City, Minneapolis, Seattle, and Nashville).
Health Insurance: We offer Medical, Dental, and Vision insurance covered 100% for employees as well as HSA and FSA accounts.
Dependent Care Coverage: We offer coverage for dependents, with 50% of Medical, Dental, and Vision premiums covered for all eligible dependents.
Mental Health: Givebutter health insurance plans come with access to a TalkSpace membership.
401k: We offer a 3% 401k match for all eligible employee's.
Vacation and Holidays: Givebutter offers a Flexible PTO policy with uncapped vacation days and company-recognized holidays.
Wellness Week: Givebutter closes for one week each summer to prioritize rest and recharge for the entire team.
Parental Leave: We offer 12 weeks of paid leave for all parents and comprehensive leave planning management through Aidora.
Family Care Support: Access a company-paid UrbanSitter membership plus care credits to book trusted, background-checked caregivers for childcare, senior care, pet care, and household support when you need it most.
Home Office Stipend: Upgrade your home office with company-sponsored expenses, including high-quality laptops, monitors, and modern technology.
Coworking Stipend: Enjoy a monthly stipend that gives you the freedom to work from coworking spaces or cafés whenever you need connection, community, or a change of scenery.
Charitable Giving: Employees are encouraged to donate up to $50/month to any verified nonprofit they wish to support on Givebutter.
Professional Development: We offer learning and development reimbursement opportunities.
Love What You Do: We are a mission-driven company serving the charitable sector. Feel good about the work you're doing and the company you work for.
Interview Process
Below is a high-level outline of our standard interview process
Recruiter Screen: A 30-minute conversation to learn more about your background, walk through the role, and ensure mutual alignment on expectations, values, and logistics.
Hiring Manager Interview: A deeper dive into your relevant experience, skillset, and working style. This is your first opportunity to connect directly with the person who may be your future manager.
Assessment (technical or non-technical): This stage will vary based on the role. It could involve a live coding session, case study, or take-home project. Some roles may include two parts to this stage to evaluate both practical skills and problem-solving approaches
Values Interview: A conversation with team members focused on how you align with our core values and leadership principles.
References: We connect with a few folks you’ve worked closely with to get a better picture of your working style and impact.
Offer: If all goes well, we’ll move to the offer stage!
Please note, we will have an AI note-taking tool join most of our interviews.
Hi potential new butterslice! A recent study from LinkedIn showed that most women apply to jobs only when they meet 100% of the requirements, whereas men will hit the apply button if they hit 60%. Givebutter is committed to building a diverse and inclusive team. So to the women and nonbinary folks out there feeling unsure if you're a perfect fit, we strongly encourage you to apply!
","descriptionPlain":"COMPANY DESCRIPTION\n\nGivebutter is the most-loved nonprofit fundraising and CRM platform, empowering millions of changemakers to raise more, pay less, and give better. Nonprofits use Givebutter to replace multiple tools so they can launch fundraisers and events, use donation forms and donor management (CRM), send emails and text blasts—all in one place. Use of the Givebutter platform is completely free with a 100% transparent tip-or-fee model.\n\n\n\nGivebutter has been certified as a Great Place to Work® every year since 2021, and is the #1 rated nonprofit software company on G2 across multiple categories.\n\n\n\nOur mission is to empower the changemaker in all of us. We believe giving should be fun, so you’ll want to do it again, and we also believe that work should be fun, so that you’ll have the greatest impact. We are excited to hear from talented people who want to work with other talented people in making the world a butter place—and have fun along the way. \n\n\n\n\nROLE DESCRIPTION\n\nGivebutter is hiring a Senior Product Manager to own our CRM, Engage marketing, and Reporting tools under the banner of Givebutter Plus. This is a high-visibility, high-impact role that leads a major strategic bet for the company and reports to our VP of Product & Growth.\n\nYou'll partner closely with Design and Engineering to ship tools that help the nonprofits we serve raise more, grow their donor base, and fulfill their mission more effectively. You’ll work in concert with our leadership team, go-to-market teams, and partner product teams to build Givebutter Plus into the category-defining donor management & marketing product in the nonprofit software space.\n\n\nWe want to hear from people who…\n\n - Have a passion for building elegant workflow software that makes busy salespeople and marketers more efficient and effective. Or in our case, the nonprofit equivalent: fundraisers & executive directors.\n\n - Intuitively grasp how to incorporate generative AI and machine learning into our products to make prospecting, donor outreach, and insight generation more effective for our nonprofit customers\n\n - Are equally at home with hard quantitative analysis and softer qualitative research. You enjoy interviewing customers, scouring product usage data, and talking to Sales & Customer Success to generate the key insights behind a winning strategy and roadmap.\n\n - Understand SaaS unit economics and their drivers, such as CAC, CLTV, ACV, and Revenue Retention. You can paint a clear picture of how your roadmap will improve our financial standing.\n\n - Value quality design and have a strong point of view about what makes for great software products.\n\n - Enjoy creating the context and conditions for talented designers and engineers to do the best work of their lives.\n\n\nResponsibilities\n\n - Own the product strategy and roadmap for Givebutter’s suite of donor management, marketing, and reporting tools, balancing short-term and long-term investments to drive meaningful outcomes for customers and the business.\n\n - Drive adoption, retention, and monetization of Givebutter Plus in partnership with our Growth and Revenue teams.\n\n - Lead discovery across your product area: run customer research, synthesize qualitative and quantitative insights, and frame clear problems worth solving for your design and engineering counterparts.\n\n - Define and communicate the \"why\" behind the work, connect product initiatives to company strategy, and ensure the team has clear success criteria.\n\n - Partner with Product Design and Engineering to build cohesive solutions; champion tasteful UX decisions and ensure we experiences ship coherently end-to-end.\n\n - Use data to guide decisions, navigate ambiguity with clear hypotheses, and build data-informed decision habits across your pod.\n\n - Align stakeholders across functions, manage tradeoffs, and keep multiple initiatives moving without sacrificing quality.\n\n\nRequirements\n\n - 7+ years of product management experience working on high scale B2B SaaS or consumer software products; experience with marketing technology tools a huge plus.\n\n - Demonstrated ability to own a product area end-to-end: strategy definition, roadmap execution, and driving business & customer outcomes. You can handle a lot of product breadth as an IC.\n\n - Strong analytical skills; comfortable with SQL and product analytics tools (e.g., PostHog, Mixpanel, Amplitude, or Hex).\n\n - Superb written and verbal communication; able to simplify the complex and articulate the \"why\" to ICs and executives alike\n\n - Track record of building effective working relationships with Design, Engineering, Marketing, Sales, Data, and Finance teams in highly cross-functional environments\n\n - Skilled at incorporating AI tools like Claude into your workflow without sacrificing quality of outputs. You don’t produce slop\n\n - Demonstrated ability to build repeatable product discovery practices across a team or pod\n\n - Experience running A/B tests and interpreting results to inform product decisions\n\n - Familiarity with nonprofit technology or the broader social good sector a bonus\n\n\n\n\nMORE ABOUT GIVEBUTTER\n\nBenefits https://givebutter.notion.site/Benefits-49d3a8c28f1b4bbc90509dd8d4db3312\n\n - Remote Work: Work remotely from one of our 10 hubs (Austin, Denver, Indianapolis, Los Angeles, San Francisco, New York, Salt Lake City, Minneapolis, Seattle, and Nashville). \n\n - Health Insurance: We offer Medical, Dental, and Vision insurance covered 100% for employees as well as HSA and FSA accounts.\n\n - Dependent Care Coverage: We offer coverage for dependents, with 50% of Medical, Dental, and Vision premiums covered for all eligible dependents.\n\n - Mental Health: Givebutter health insurance plans come with access to a TalkSpace membership.\n\n - 401k: We offer a 3% 401k match for all eligible employee's. \n\n - Vacation and Holidays: Givebutter offers a Flexible PTO policy with uncapped vacation days and company-recognized holidays.\n\n - Wellness Week: Givebutter closes for one week each summer to prioritize rest and recharge for the entire team.\n\n - Parental Leave: We offer 12 weeks of paid leave for all parents and comprehensive leave planning management through Aidora.\n\n - Family Care Support: Access a company-paid UrbanSitter membership plus care credits to book trusted, background-checked caregivers for childcare, senior care, pet care, and household support when you need it most.\n\n - Home Office Stipend: Upgrade your home office with company-sponsored expenses, including high-quality laptops, monitors, and modern technology.\n\n - Coworking Stipend: Enjoy a monthly stipend that gives you the freedom to work from coworking spaces or cafés whenever you need connection, community, or a change of scenery.\n\n - Charitable Giving: Employees are encouraged to donate up to $50/month to any verified nonprofit they wish to support on Givebutter.\n\n - Professional Development: We offer learning and development reimbursement opportunities.\n\n - Love What You Do: We are a mission-driven company serving the charitable sector. Feel good about the work you're doing and the company you work for.\n\n\n\nInterview Process\n\nBelow is a high-level outline of our standard interview process\n\n 1. Recruiter Screen: A 30-minute conversation to learn more about your background, walk through the role, and ensure mutual alignment on expectations, values, and logistics.\n\n 2. Hiring Manager Interview: A deeper dive into your relevant experience, skillset, and working style. This is your first opportunity to connect directly with the person who may be your future manager.\n\n 3. Assessment (technical or non-technical): This stage will vary based on the role. It could involve a live coding session, case study, or take-home project. Some roles may include two parts to this stage to evaluate both practical skills and problem-solving approaches\n\n 4. Values Interview: A conversation with team members focused on how you align with our core values and leadership principles. \n\n 5. References: We connect with a few folks you’ve worked closely with to get a better picture of your working style and impact.\n\n 6. Offer: If all goes well, we’ll move to the offer stage!\n\nPlease note, we will have an AI note-taking tool join most of our interviews.\n\n\n\nHi potential new butterslice! A recent study from LinkedIn https://business.linkedin.com/content/dam/me/business/en-us/talent-solutions-lodestone/body/pdf/Gender-Insights-Report.pdf showed that most women apply to jobs only when they meet 100% of the requirements, whereas men will hit the apply button if they hit 60%. Givebutter is committed to building a diverse and inclusive team. So to the women and nonbinary folks out there feeling unsure if you're a perfect fit, we strongly encourage you to apply!"},{"id":"259a6004-567e-43ec-8dbd-00964d9e62a4","title":"Engineering Manager, Treasury","department":"Product, Design, and Engineering","team":"Engineering","employmentType":"FullTime","location":"Remote","secondaryLocations":[{"location":"New York, NY","address":{"postalAddress":{"addressRegion":"NY","addressCountry":"United States","addressLocality":"New York"}}},{"location":"Indianapolis, IN","address":{"postalAddress":{"addressRegion":"IN","addressCountry":"United States","addressLocality":"Indianapolis"}}},{"location":"Salt Lake City, UT","address":{"postalAddress":{"addressRegion":"UT","addressCountry":"United States","addressLocality":"Salt Lake City"}}},{"location":"Nashville, TN","address":{"postalAddress":{"addressRegion":"TN","addressCountry":"United States","addressLocality":"Nashville"}}},{"location":"San Francisco, CA","address":{"postalAddress":{"addressRegion":"CA","addressCountry":"United States","addressLocality":"San Francisco"}}},{"location":"Seattle, WA","address":{"postalAddress":{"addressRegion":"WA","addressCountry":"United States","addressLocality":"Seattle"}}},{"location":"Minneapolis, MN","address":{"postalAddress":{"addressRegion":"MN","addressCountry":"United States","addressLocality":"Minneapolis"}}},{"location":"Los Angeles, CA","address":{"postalAddress":{"addressRegion":"CA","addressCountry":"United States","addressLocality":"Los Angeles"}}},{"location":"Austin, TX","address":{"postalAddress":{"addressRegion":"TX","addressCountry":"United States","addressLocality":"Austin"}}},{"location":"Denver, CO","address":{"postalAddress":{"addressRegion":"CO","addressCountry":"United States","addressLocality":"Denver"}}}],"publishedAt":"2026-05-19T23:54:29.969+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/givebutter/259a6004-567e-43ec-8dbd-00964d9e62a4","applyUrl":"https://jobs.ashbyhq.com/givebutter/259a6004-567e-43ec-8dbd-00964d9e62a4/application","descriptionHtml":"Givebutter is the most-loved nonprofit fundraising and CRM platform, empowering millions of changemakers to raise more, pay less, and give better. Nonprofits use Givebutter to replace multiple tools so they can launch fundraisers and events, use donation forms and donor management (CRM), send emails and text blasts—all in one place. Use of the Givebutter platform is completely free with a 100% transparent tip-or-fee model.
Givebutter has been certified as a Great Place to Work® every year since 2021, and is the #1 rated nonprofit software company on G2 across multiple categories.
Our mission is to empower the changemaker in all of us. We believe giving should be fun, so you’ll want to do it again, and we also believe that work should be fun, so that you’ll have the greatest impact. We are excited to hear from talented people who want to work with other talented people in making the world a butter place—and have fun along the way.
Givebutter is hiring an Engineering Manager to lead our Treasury pod. You'll be directly responsible for delivering world-class financial infrastructure to our nonprofit users, maturing our engineering practices, and growing a team of skilled engineers.
Engineering Managers at Givebutter are hands-on. You'll ship code, review PRs, make architectural decisions from a place of actual context, and stay close to production - monitoring systems, jumping into incidents, and understanding how your team's work actually behaves in the wild. We don't expect you to carry IC load like a senior engineer, but we do expect you to be in the editor regularly, pair when it helps the team, and prototype your way through ambiguity. If you've been fully out of the code for years and want to stay there, this probably isn't the right fit. The managers who thrive here earn trust on both the people side and the technical side.
You'll report directly to our VP of Engineering and carry out our product vision while building a scalable engineering culture that breeds innovation. You'll make sure we ship excellent user experiences on time without compromising on security, design, or performance. You'll cultivate a team of high performers by removing roadblocks, building processes that incentivize excellence, and bringing real expertise in fintech and financial systems. We've already built a strong foundation, powering hundreds of millions of donations to over 40k organizations, and you'll take that impact much further.
Why join Givebutter's Engineering team?
Code Democracy – Every engineer has a voice. We value diverse perspectives and foster an environment for open discussion on architecture and technical ideas.
Autonomy & Focus – Our engineers enjoy flexibility with minimal meetings and uninterrupted time to dive deep into problem-solving.
Seamless CI/CD – Our deployment pipelines are fully automated, enabling engineers to focus on creating impactful code rather than managing deployments.
Mission-Driven Work – You’ll be part of a team that supports nonprofits, charities, and organizations making a real difference around the world.
What You’ll Bring to the Team
An execution mindset with a strong bias toward delivering and iterating
A product-oriented approach with a keen eye for consistency and user impact
A passion for leadership and the ability to scale engineering practices in a high-growth environment
Experience building financial products and a deep understanding of money movement, compliance, and financial infrastructure
Responsibilities
Collaborate with the VP of Engineering to develop and execute the Treasury engineering strategy
Lead, manage, and mentor a talented team of full-stack engineers building Givebutter Wallet features, payment tools, and financial dashboards
Own the Treasury engineering function, setting technical direction and ensuring alignment with company objectives
Drive the development of same-day ACH transfer tools, card issuing systems, and QuickBooks integration that help nonprofits move money faster
Build and maintain financial infrastructure that enables nonprofits to earn rewards on their funds and put money to work faster
Bring technical expertise to the evolution of Givebutter's financial systems; ensure architecture and stack are optimized for security, reliability, and growth
Improve internal engineering workflows, continually refining best practices
Champion code quality across the team and uphold a high standard for maintainable and scalable solutions
Evaluate and apply AI and machine learning tools to drive innovation in financial product development
Requirements
7+ years of experience in full-stack development with expertise in modern web technologies (e.g., React, JavaScript, TypeScript, PHP/Laravel)
Hands-on experience designing and building scalable financial or fintech systems, ideally including payment processing, ACH, card issuing, or accounting integrations
At least 2+ years of experience managing a team of 5+ engineers
Strong understanding of financial compliance, security requirements, and data integrity in regulated environments
Proven experience in people management, mentorship, and clear communication
Demonstrated success in hiring and developing remote engineering teams
Experience in a product-led growth environment is a strong plus
Remote Work: Work remotely from one of our 10 hubs (Austin, Denver, Indianapolis, Los Angeles, San Francisco, New York, Salt Lake City, Minneapolis, Seattle, and Nashville).
Health Insurance: We offer Medical, Dental, and Vision insurance covered 100% for employees as well as HSA and FSA accounts.
Dependent Care Coverage: We offer coverage for dependents, with 50% of Medical, Dental, and Vision premiums covered for all eligible dependents.
Mental Health: Givebutter health insurance plans come with access to a TalkSpace membership.
401k: We offer a 3% 401k match for all eligible employee's.
Vacation and Holidays: Givebutter offers a Flexible PTO policy with uncapped vacation days and company-recognized holidays.
Wellness Week: Givebutter closes for one week each summer to prioritize rest and recharge for the entire team.
Parental Leave: We offer 12 weeks of paid leave for all parents and comprehensive leave planning management through Aidora.
Family Care Support: Access a company-paid UrbanSitter membership plus care credits to book trusted, background-checked caregivers for childcare, senior care, pet care, and household support when you need it most.
Home Office Stipend: Upgrade your home office with company-sponsored expenses, including high-quality laptops, monitors, and modern technology.
Coworking Stipend: Enjoy a monthly stipend that gives you the freedom to work from coworking spaces or cafés whenever you need connection, community, or a change of scenery.
Charitable Giving: Employees are encouraged to donate up to $50/month to any verified nonprofit they wish to support on Givebutter.
Professional Development: We offer learning and development reimbursement opportunities.
Love What You Do: We are a mission-driven company serving the charitable sector. Feel good about the work you're doing and the company you work for.
Interview Process
Below is a high-level outline of our standard interview process
Recruiter Screen: A 30-minute conversation to learn more about your background, walk through the role, and ensure mutual alignment on expectations, values, and logistics.
Hiring Manager Interview: A deeper dive into your relevant experience, skillset, and working style. This is your first opportunity to connect directly with the person who may be your future manager.
Assessment (technical or non-technical): This stage will vary based on the role. It could involve a live coding session, case study, or take-home project. Some roles may include two parts to this stage to evaluate both practical skills and problem-solving approaches
Values Interview: A conversation with team members focused on how you align with our core values and leadership principles.
References: We connect with a few folks you’ve worked closely with to get a better picture of your working style and impact.
Offer: If all goes well, we’ll move to the offer stage!
Please note, we will have an AI note-taking tool join most of our interviews.
Hi potential new butterslice! A recent study from LinkedIn showed that most women apply to jobs only when they meet 100% of the requirements, whereas men will hit the apply button if they hit 60%. Givebutter is committed to building a diverse and inclusive team. So to the women and nonbinary folks out there feeling unsure if you're a perfect fit, we strongly encourage you to apply!
","descriptionPlain":"COMPANY DESCRIPTION\n\nGivebutter is the most-loved nonprofit fundraising and CRM platform, empowering millions of changemakers to raise more, pay less, and give better. Nonprofits use Givebutter to replace multiple tools so they can launch fundraisers and events, use donation forms and donor management (CRM), send emails and text blasts—all in one place. Use of the Givebutter platform is completely free with a 100% transparent tip-or-fee model.\n\n\n\nGivebutter has been certified as a Great Place to Work® every year since 2021, and is the #1 rated nonprofit software company on G2 across multiple categories.\n\n\n\nOur mission is to empower the changemaker in all of us. We believe giving should be fun, so you’ll want to do it again, and we also believe that work should be fun, so that you’ll have the greatest impact. We are excited to hear from talented people who want to work with other talented people in making the world a butter place—and have fun along the way. \n\n\n\n\nROLE DESCRIPTION\n\nGivebutter is hiring an Engineering Manager to lead our Treasury pod. You'll be directly responsible for delivering world-class financial infrastructure to our nonprofit users, maturing our engineering practices, and growing a team of skilled engineers.\n\n\n\nEngineering Managers at Givebutter are hands-on. You'll ship code, review PRs, make architectural decisions from a place of actual context, and stay close to production - monitoring systems, jumping into incidents, and understanding how your team's work actually behaves in the wild. We don't expect you to carry IC load like a senior engineer, but we do expect you to be in the editor regularly, pair when it helps the team, and prototype your way through ambiguity. If you've been fully out of the code for years and want to stay there, this probably isn't the right fit. The managers who thrive here earn trust on both the people side and the technical side.\n\n\n\nYou'll report directly to our VP of Engineering and carry out our product vision while building a scalable engineering culture that breeds innovation. You'll make sure we ship excellent user experiences on time without compromising on security, design, or performance. You'll cultivate a team of high performers by removing roadblocks, building processes that incentivize excellence, and bringing real expertise in fintech and financial systems. We've already built a strong foundation, powering hundreds of millions of donations to over 40k organizations, and you'll take that impact much further.\n\n\n\nWhy join Givebutter's Engineering team?\n\n - Code Democracy – Every engineer has a voice. We value diverse perspectives and foster an environment for open discussion on architecture and technical ideas.\n\n - Autonomy & Focus – Our engineers enjoy flexibility with minimal meetings and uninterrupted time to dive deep into problem-solving.\n\n - Seamless CI/CD – Our deployment pipelines are fully automated, enabling engineers to focus on creating impactful code rather than managing deployments.\n\n - Mission-Driven Work – You’ll be part of a team that supports nonprofits, charities, and organizations making a real difference around the world.\n \n \n\nWhat You’ll Bring to the Team\n\n - An execution mindset with a strong bias toward delivering and iterating\n\n - A product-oriented approach with a keen eye for consistency and user impact\n\n - A passion for leadership and the ability to scale engineering practices in a high-growth environment\n\n - Experience building financial products and a deep understanding of money movement, compliance, and financial infrastructure\n \n \n\nResponsibilities\n\n - Collaborate with the VP of Engineering to develop and execute the Treasury engineering strategy\n\n - Lead, manage, and mentor a talented team of full-stack engineers building Givebutter Wallet features, payment tools, and financial dashboards\n\n - Own the Treasury engineering function, setting technical direction and ensuring alignment with company objectives\n\n - Drive the development of same-day ACH transfer tools, card issuing systems, and QuickBooks integration that help nonprofits move money faster\n\n - Build and maintain financial infrastructure that enables nonprofits to earn rewards on their funds and put money to work faster\n\n - Bring technical expertise to the evolution of Givebutter's financial systems; ensure architecture and stack are optimized for security, reliability, and growth\n\n - Improve internal engineering workflows, continually refining best practices\n\n - Champion code quality across the team and uphold a high standard for maintainable and scalable solutions\n\n - Evaluate and apply AI and machine learning tools to drive innovation in financial product development\n \n \n\nRequirements\n\n - 7+ years of experience in full-stack development with expertise in modern web technologies (e.g., React, JavaScript, TypeScript, PHP/Laravel)\n\n - Hands-on experience designing and building scalable financial or fintech systems, ideally including payment processing, ACH, card issuing, or accounting integrations\n\n - At least 2+ years of experience managing a team of 5+ engineers\n\n - Strong understanding of financial compliance, security requirements, and data integrity in regulated environments\n\n - Proven experience in people management, mentorship, and clear communication\n\n - Demonstrated success in hiring and developing remote engineering teams\n\n - Experience in a product-led growth environment is a strong plus\n\n\n\n\nMORE ABOUT GIVEBUTTER\n\nBenefits https://givebutter.notion.site/Benefits-49d3a8c28f1b4bbc90509dd8d4db3312\n\n - Remote Work: Work remotely from one of our 10 hubs (Austin, Denver, Indianapolis, Los Angeles, San Francisco, New York, Salt Lake City, Minneapolis, Seattle, and Nashville). \n\n - Health Insurance: We offer Medical, Dental, and Vision insurance covered 100% for employees as well as HSA and FSA accounts.\n\n - Dependent Care Coverage: We offer coverage for dependents, with 50% of Medical, Dental, and Vision premiums covered for all eligible dependents.\n\n - Mental Health: Givebutter health insurance plans come with access to a TalkSpace membership.\n\n - 401k: We offer a 3% 401k match for all eligible employee's. \n\n - Vacation and Holidays: Givebutter offers a Flexible PTO policy with uncapped vacation days and company-recognized holidays.\n\n - Wellness Week: Givebutter closes for one week each summer to prioritize rest and recharge for the entire team.\n\n - Parental Leave: We offer 12 weeks of paid leave for all parents and comprehensive leave planning management through Aidora.\n\n - Family Care Support: Access a company-paid UrbanSitter membership plus care credits to book trusted, background-checked caregivers for childcare, senior care, pet care, and household support when you need it most.\n\n - Home Office Stipend: Upgrade your home office with company-sponsored expenses, including high-quality laptops, monitors, and modern technology.\n\n - Coworking Stipend: Enjoy a monthly stipend that gives you the freedom to work from coworking spaces or cafés whenever you need connection, community, or a change of scenery.\n\n - Charitable Giving: Employees are encouraged to donate up to $50/month to any verified nonprofit they wish to support on Givebutter.\n\n - Professional Development: We offer learning and development reimbursement opportunities.\n\n - Love What You Do: We are a mission-driven company serving the charitable sector. Feel good about the work you're doing and the company you work for.\n\n\n\nInterview Process\n\nBelow is a high-level outline of our standard interview process\n\n 1. Recruiter Screen: A 30-minute conversation to learn more about your background, walk through the role, and ensure mutual alignment on expectations, values, and logistics.\n\n 2. Hiring Manager Interview: A deeper dive into your relevant experience, skillset, and working style. This is your first opportunity to connect directly with the person who may be your future manager.\n\n 3. Assessment (technical or non-technical): This stage will vary based on the role. It could involve a live coding session, case study, or take-home project. Some roles may include two parts to this stage to evaluate both practical skills and problem-solving approaches\n\n 4. Values Interview: A conversation with team members focused on how you align with our core values and leadership principles. \n\n 5. References: We connect with a few folks you’ve worked closely with to get a better picture of your working style and impact.\n\n 6. Offer: If all goes well, we’ll move to the offer stage!\n\nPlease note, we will have an AI note-taking tool join most of our interviews.\n\n\n\nHi potential new butterslice! A recent study from LinkedIn https://business.linkedin.com/content/dam/me/business/en-us/talent-solutions-lodestone/body/pdf/Gender-Insights-Report.pdf showed that most women apply to jobs only when they meet 100% of the requirements, whereas men will hit the apply button if they hit 60%. Givebutter is committed to building a diverse and inclusive team. So to the women and nonbinary folks out there feeling unsure if you're a perfect fit, we strongly encourage you to apply!"},{"id":"ab832f21-91ad-4027-9bdf-47f3e36ce4b3","title":"Engineering Manager, Fundraising","department":"Product, Design, and Engineering","team":"Engineering","employmentType":"FullTime","location":"Remote","secondaryLocations":[{"location":"New York, NY","address":{"postalAddress":{"addressRegion":"NY","addressCountry":"United States","addressLocality":"New York"}}},{"location":"Indianapolis, IN","address":{"postalAddress":{"addressRegion":"IN","addressCountry":"United States","addressLocality":"Indianapolis"}}},{"location":"Salt Lake City, UT","address":{"postalAddress":{"addressRegion":"UT","addressCountry":"United States","addressLocality":"Salt Lake City"}}},{"location":"Nashville, TN","address":{"postalAddress":{"addressRegion":"TN","addressCountry":"United States","addressLocality":"Nashville"}}},{"location":"San Francisco, CA","address":{"postalAddress":{"addressRegion":"CA","addressCountry":"United States","addressLocality":"San Francisco"}}},{"location":"Seattle, WA","address":{"postalAddress":{"addressRegion":"WA","addressCountry":"United States","addressLocality":"Seattle"}}},{"location":"Minneapolis, MN","address":{"postalAddress":{"addressRegion":"MN","addressCountry":"United States","addressLocality":"Minneapolis"}}},{"location":"Los Angeles, CA","address":{"postalAddress":{"addressRegion":"CA","addressCountry":"United States","addressLocality":"Los Angeles"}}},{"location":"Austin, TX","address":{"postalAddress":{"addressRegion":"TX","addressCountry":"United States","addressLocality":"Austin"}}},{"location":"Denver, CO","address":{"postalAddress":{"addressRegion":"CO","addressCountry":"United States","addressLocality":"Denver"}}}],"publishedAt":"2026-06-09T23:01:29.732+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/givebutter/ab832f21-91ad-4027-9bdf-47f3e36ce4b3","applyUrl":"https://jobs.ashbyhq.com/givebutter/ab832f21-91ad-4027-9bdf-47f3e36ce4b3/application","descriptionHtml":"Givebutter is the most-loved nonprofit fundraising and CRM platform, empowering millions of changemakers to raise more, pay less, and give better. Nonprofits use Givebutter to replace multiple tools so they can launch fundraisers and events, use donation forms and donor management (CRM), send emails and text blasts—all in one place. Use of the Givebutter platform is completely free with a 100% transparent tip-or-fee model.
Givebutter has been certified as a Great Place to Work® every year since 2021, and is the #1 rated nonprofit software company on G2 across multiple categories.
Our mission is to empower the changemaker in all of us. We believe giving should be fun, so you’ll want to do it again, and we also believe that work should be fun, so that you’ll have the greatest impact. We are excited to hear from talented people who want to work with other talented people in making the world a butter place—and have fun along the way.
Givebutter is hiring an Engineering Manager to oversee a full-stack engineering team and drive execution. You'll be directly responsible for delivering world-class fundraising features to our nonprofit users, maturing our engineering practices, and growing a team of skilled engineers.
Engineering Managers at Givebutter are hands-on. You'll ship code, review PRs, make architectural decisions from a place of actual context, and stay close to production - monitoring systems, jumping into incidents, and understanding how your team's work actually behaves in the wild. We don't expect you to carry IC load like a senior engineer, but we do expect you to be in the editor regularly, pair when it helps the team, and prototype your way through ambiguity. If you've been fully out of the code for years and want to stay there, this probably isn't the right fit. The managers who thrive here earn trust on both the people side and the technical side.
As an Engineering Manager, you will be directly responsible for delivering world-class software to our users, maturing our engineering practices, and growing & leading a team of skilled engineers. You will report directly to our VP of Engineering and carry out our product vision while creating a scaleable engineering culture that breeds innovation. You will ensure we deliver excellent user experiences on time and retain top-notch security, design, and performance.
You will cultivate a culture of high performers by creating systems that eliminate roadblocks, processes that incentivize excellence, and by being an expert in all things React. We have already built a great foundation, powering hundreds of millions of donations to over 40k+ organizations, and you will take this impact much further.
Why join Givebutter's Engineering team?
Code Democracy – Every engineer has a voice. We value diverse perspectives and foster an environment for open discussion on architecture and technical ideas.
Autonomy & Focus – Our engineers enjoy flexibility with minimal meetings and uninterrupted time to dive deep into problem-solving.
Seamless CI/CD – Our deployment pipelines are fully automated, enabling engineers to focus on creating impactful code rather than managing deployments.
Mission-Driven Work – You’ll be part of a team that supports nonprofits, charities, and organizations making a real difference around the world.
What You’ll Bring to the Team
An execution mindset with a strong bias toward delivering and iterating
A product-oriented approach with a keen eye for consistency and user impact
A passion for leadership and the ability to scale engineering practices in a high-growth environment
Expertise in React and a readiness to work alongside the team, leading by example in the codebase
Responsibilities
Collaborate with the VP of Engineering to develop and execute the frontend engineering strategy
Lead, manage, and mentor a talented team of full stack engineers, driving the development of beautiful and delightful user experiences
Own the frontend function, setting the technical direction and ensuring alignment with company objectives
Bring technical expertise to the evolution of Givebutter’s software; ensure architecture and stack are optimized for growth
Improve internal engineering workflows, continually refining best practices
Champion code quality across the team and uphold a high standard for maintainable and scalable solutions
A passion for building beautiful, user-friendly, and accessible web applications
Evaluate and apply AI and machine learning tools – such as LLMs, recommendation systems, or predictive analytics – to drive innovation in product development
Requirements
7+ years of experience in frontend development with expertise in modern web technologies (e.g., React, React Native, JavaScript, TypeScript, PHP/Laravel)
At least 2+ years of experience managing a team of 5+ engineers
Hands-on experience designing and building scalable, high-quality customer-facing software
Proven experience in people management, mentorship, and clear communication
Demonstrated success in hiring and developing remote engineering teams
Experience in a product-led growth environment is a strong plus
Remote Work: Work remotely from one of our 10 hubs (Austin, Denver, Indianapolis, Los Angeles, San Francisco, New York, Salt Lake City, Minneapolis, Seattle, and Nashville).
Health Insurance: We offer Medical, Dental, and Vision insurance covered 100% for employees as well as HSA and FSA accounts.
Dependent Care Coverage: We offer coverage for dependents, with 50% of Medical, Dental, and Vision premiums covered for all eligible dependents.
Mental Health: Givebutter health insurance plans come with access to a TalkSpace membership.
401k: We offer a 3% 401k match for all eligible employee's.
Vacation and Holidays: Givebutter offers a Flexible PTO policy with uncapped vacation days and company-recognized holidays.
Wellness Week: Givebutter closes for one week each summer to prioritize rest and recharge for the entire team.
Parental Leave: We offer 12 weeks of paid leave for all parents and comprehensive leave planning management through Aidora.
Family Care Support: Access a company-paid UrbanSitter membership plus care credits to book trusted, background-checked caregivers for childcare, senior care, pet care, and household support when you need it most.
Home Office Stipend: Upgrade your home office with company-sponsored expenses, including high-quality laptops, monitors, and modern technology.
Coworking Stipend: Enjoy a monthly stipend that gives you the freedom to work from coworking spaces or cafés whenever you need connection, community, or a change of scenery.
Charitable Giving: Employees are encouraged to donate up to $50/month to any verified nonprofit they wish to support on Givebutter.
Professional Development: We offer learning and development reimbursement opportunities.
Love What You Do: We are a mission-driven company serving the charitable sector. Feel good about the work you're doing and the company you work for.
Interview Process
Below is a high-level outline of our standard interview process
Recruiter Screen: A 30-minute conversation to learn more about your background, walk through the role, and ensure mutual alignment on expectations, values, and logistics.
Hiring Manager Interview: A deeper dive into your relevant experience, skillset, and working style. This is your first opportunity to connect directly with the person who may be your future manager.
Assessment (technical or non-technical): This stage will vary based on the role. It could involve a live coding session, case study, or take-home project. Some roles may include two parts to this stage to evaluate both practical skills and problem-solving approaches
Values Interview: A conversation with team members focused on how you align with our core values and leadership principles.
References: We connect with a few folks you’ve worked closely with to get a better picture of your working style and impact.
Offer: If all goes well, we’ll move to the offer stage!
Please note, we will have an AI note-taking tool join most of our interviews.
Hi potential new butterslice! A recent study from LinkedIn showed that most women apply to jobs only when they meet 100% of the requirements, whereas men will hit the apply button if they hit 60%. Givebutter is committed to building a diverse and inclusive team. So to the women and nonbinary folks out there feeling unsure if you're a perfect fit, we strongly encourage you to apply!
","descriptionPlain":"COMPANY DESCRIPTION\n\nGivebutter is the most-loved nonprofit fundraising and CRM platform, empowering millions of changemakers to raise more, pay less, and give better. Nonprofits use Givebutter to replace multiple tools so they can launch fundraisers and events, use donation forms and donor management (CRM), send emails and text blasts—all in one place. Use of the Givebutter platform is completely free with a 100% transparent tip-or-fee model.\n\n\n\nGivebutter has been certified as a Great Place to Work® every year since 2021, and is the #1 rated nonprofit software company on G2 across multiple categories.\n\n\n\nOur mission is to empower the changemaker in all of us. We believe giving should be fun, so you’ll want to do it again, and we also believe that work should be fun, so that you’ll have the greatest impact. We are excited to hear from talented people who want to work with other talented people in making the world a butter place—and have fun along the way. \n\n\n\n\nROLE DESCRIPTION\n\nGivebutter is hiring an Engineering Manager to oversee a full-stack engineering team and drive execution. You'll be directly responsible for delivering world-class fundraising features to our nonprofit users, maturing our engineering practices, and growing a team of skilled engineers.\n\n\n\nEngineering Managers at Givebutter are hands-on. You'll ship code, review PRs, make architectural decisions from a place of actual context, and stay close to production - monitoring systems, jumping into incidents, and understanding how your team's work actually behaves in the wild. We don't expect you to carry IC load like a senior engineer, but we do expect you to be in the editor regularly, pair when it helps the team, and prototype your way through ambiguity. If you've been fully out of the code for years and want to stay there, this probably isn't the right fit. The managers who thrive here earn trust on both the people side and the technical side.\n\n\n\nAs an Engineering Manager, you will be directly responsible for delivering world-class software to our users, maturing our engineering practices, and growing & leading a team of skilled engineers. You will report directly to our VP of Engineering and carry out our product vision while creating a scaleable engineering culture that breeds innovation. You will ensure we deliver excellent user experiences on time and retain top-notch security, design, and performance.\n\n\n\nYou will cultivate a culture of high performers by creating systems that eliminate roadblocks, processes that incentivize excellence, and by being an expert in all things React. We have already built a great foundation, powering hundreds of millions of donations to over 40k+ organizations, and you will take this impact much further.\n\n\n\nWhy join Givebutter's Engineering team?\n\n - Code Democracy – Every engineer has a voice. We value diverse perspectives and foster an environment for open discussion on architecture and technical ideas.\n\n - Autonomy & Focus – Our engineers enjoy flexibility with minimal meetings and uninterrupted time to dive deep into problem-solving.\n\n - Seamless CI/CD – Our deployment pipelines are fully automated, enabling engineers to focus on creating impactful code rather than managing deployments.\n\n - Mission-Driven Work – You’ll be part of a team that supports nonprofits, charities, and organizations making a real difference around the world.\n \n \n\nWhat You’ll Bring to the Team\n\n - An execution mindset with a strong bias toward delivering and iterating\n\n - A product-oriented approach with a keen eye for consistency and user impact\n\n - A passion for leadership and the ability to scale engineering practices in a high-growth environment\n\n - Expertise in React and a readiness to work alongside the team, leading by example in the codebase\n \n \n\nResponsibilities\n\n - Collaborate with the VP of Engineering to develop and execute the frontend engineering strategy\n\n - Lead, manage, and mentor a talented team of full stack engineers, driving the development of beautiful and delightful user experiences\n\n - Own the frontend function, setting the technical direction and ensuring alignment with company objectives\n\n - Bring technical expertise to the evolution of Givebutter’s software; ensure architecture and stack are optimized for growth\n\n - Improve internal engineering workflows, continually refining best practices\n\n - Champion code quality across the team and uphold a high standard for maintainable and scalable solutions\n\n - A passion for building beautiful, user-friendly, and accessible web applications\n\n - Evaluate and apply AI and machine learning tools – such as LLMs, recommendation systems, or predictive analytics – to drive innovation in product development\n \n \n\nRequirements\n\n - 7+ years of experience in frontend development with expertise in modern web technologies (e.g., React, React Native, JavaScript, TypeScript, PHP/Laravel)\n\n - At least 2+ years of experience managing a team of 5+ engineers\n\n - Hands-on experience designing and building scalable, high-quality customer-facing software\n\n - Proven experience in people management, mentorship, and clear communication\n\n - Demonstrated success in hiring and developing remote engineering teams\n\n - Experience in a product-led growth environment is a strong plus\n\n\n\n\nMORE ABOUT GIVEBUTTER\n\nBenefits https://givebutter.notion.site/Benefits-49d3a8c28f1b4bbc90509dd8d4db3312\n\n - Remote Work: Work remotely from one of our 10 hubs (Austin, Denver, Indianapolis, Los Angeles, San Francisco, New York, Salt Lake City, Minneapolis, Seattle, and Nashville). \n\n - Health Insurance: We offer Medical, Dental, and Vision insurance covered 100% for employees as well as HSA and FSA accounts.\n\n - Dependent Care Coverage: We offer coverage for dependents, with 50% of Medical, Dental, and Vision premiums covered for all eligible dependents.\n\n - Mental Health: Givebutter health insurance plans come with access to a TalkSpace membership.\n\n - 401k: We offer a 3% 401k match for all eligible employee's. \n\n - Vacation and Holidays: Givebutter offers a Flexible PTO policy with uncapped vacation days and company-recognized holidays.\n\n - Wellness Week: Givebutter closes for one week each summer to prioritize rest and recharge for the entire team.\n\n - Parental Leave: We offer 12 weeks of paid leave for all parents and comprehensive leave planning management through Aidora.\n\n - Family Care Support: Access a company-paid UrbanSitter membership plus care credits to book trusted, background-checked caregivers for childcare, senior care, pet care, and household support when you need it most.\n\n - Home Office Stipend: Upgrade your home office with company-sponsored expenses, including high-quality laptops, monitors, and modern technology.\n\n - Coworking Stipend: Enjoy a monthly stipend that gives you the freedom to work from coworking spaces or cafés whenever you need connection, community, or a change of scenery.\n\n - Charitable Giving: Employees are encouraged to donate up to $50/month to any verified nonprofit they wish to support on Givebutter.\n\n - Professional Development: We offer learning and development reimbursement opportunities.\n\n - Love What You Do: We are a mission-driven company serving the charitable sector. Feel good about the work you're doing and the company you work for.\n\n\n\nInterview Process\n\nBelow is a high-level outline of our standard interview process\n\n 1. Recruiter Screen: A 30-minute conversation to learn more about your background, walk through the role, and ensure mutual alignment on expectations, values, and logistics.\n\n 2. Hiring Manager Interview: A deeper dive into your relevant experience, skillset, and working style. This is your first opportunity to connect directly with the person who may be your future manager.\n\n 3. Assessment (technical or non-technical): This stage will vary based on the role. It could involve a live coding session, case study, or take-home project. Some roles may include two parts to this stage to evaluate both practical skills and problem-solving approaches\n\n 4. Values Interview: A conversation with team members focused on how you align with our core values and leadership principles. \n\n 5. References: We connect with a few folks you’ve worked closely with to get a better picture of your working style and impact.\n\n 6. Offer: If all goes well, we’ll move to the offer stage!\n\nPlease note, we will have an AI note-taking tool join most of our interviews.\n\n\n\nHi potential new butterslice! A recent study from LinkedIn https://business.linkedin.com/content/dam/me/business/en-us/talent-solutions-lodestone/body/pdf/Gender-Insights-Report.pdf showed that most women apply to jobs only when they meet 100% of the requirements, whereas men will hit the apply button if they hit 60%. Givebutter is committed to building a diverse and inclusive team. So to the women and nonbinary folks out there feeling unsure if you're a perfect fit, we strongly encourage you to apply!"},{"id":"8532da59-a4db-453f-88b6-4b65e225383e","title":"Director, Product Design","department":"Product, Design, and Engineering","team":"Design","employmentType":"FullTime","location":"Remote","secondaryLocations":[{"location":"New York, NY","address":{"postalAddress":{"addressRegion":"NY","addressCountry":"United States","addressLocality":"New York"}}},{"location":"Indianapolis, IN","address":{"postalAddress":{"addressRegion":"IN","addressCountry":"United States","addressLocality":"Indianapolis"}}},{"location":"Salt Lake City, UT","address":{"postalAddress":{"addressRegion":"UT","addressCountry":"United States","addressLocality":"Salt Lake City"}}},{"location":"Nashville, TN","address":{"postalAddress":{"addressRegion":"TN","addressCountry":"United States","addressLocality":"Nashville"}}},{"location":"San Francisco, CA","address":{"postalAddress":{"addressRegion":"CA","addressCountry":"United States","addressLocality":"San Francisco"}}},{"location":"Seattle, WA","address":{"postalAddress":{"addressRegion":"WA","addressCountry":"United States","addressLocality":"Seattle"}}},{"location":"Minneapolis, MN","address":{"postalAddress":{"addressRegion":"MN","addressCountry":"United States","addressLocality":"Minneapolis"}}},{"location":"Los Angeles, CA","address":{"postalAddress":{"addressRegion":"CA","addressCountry":"United States","addressLocality":"Los Angeles"}}},{"location":"Austin, TX","address":{"postalAddress":{"addressRegion":"TX","addressCountry":"United States","addressLocality":"Austin"}}},{"location":"Denver, CO","address":{"postalAddress":{"addressRegion":"CO","addressCountry":"United States","addressLocality":"Denver"}}}],"publishedAt":"2026-08-13T15:23:35.404+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/givebutter/8532da59-a4db-453f-88b6-4b65e225383e","applyUrl":"https://jobs.ashbyhq.com/givebutter/8532da59-a4db-453f-88b6-4b65e225383e/application","descriptionHtml":"Givebutter is the most-loved nonprofit fundraising and CRM platform, empowering millions of changemakers to raise more, pay less, and give better. Nonprofits use Givebutter to replace multiple tools so they can launch fundraisers and events, use donation forms and donor management (CRM), send emails and text blasts—all in one place. Use of the Givebutter platform is completely free with a 100% transparent tip-or-fee model.
Givebutter has been certified as a Great Place to Work® every year since 2021, and is the #1 rated nonprofit software company on G2 across multiple categories.
Our mission is to empower the changemaker in all of us. We believe giving should be fun, so you’ll want to do it again, and we also believe that work should be fun, so that you’ll have the greatest impact. We are excited to hear from talented people who want to work with other talented people in making the world a butter place—and have fun along the way.
Givebutter is a joyful brand with a serious mission, helping changemakers raise over US$ 10 billion so far. Over 84,000 nonprofits trust us for their core operations — fundraising, donor management, finances — and we're investing in world-class design to empower the next generation of changemakers.
Design at Givebutter looks different than it did a few years ago. While the role and goals of design have not changed, the craft of designing great experiences is being rewritten in real time. Part of this role is defining what great product design looks like in an AI-native company: which problems AI owns, where human judgment still wins, and how a team works when the tools and workflows shift often.
You'll manage a growing team of product designers across product pods, partnering closely with the VP of Design to set direction, remove roadblocks, and raise the quality and velocity of design across the platform. If you're energized by building teams, shaping design culture, and figuring out what design becomes in this next era, we want to hear from you.
We want to hear from people who…
Are experienced people managers who know how to nurture great design talent, give meaningful feedback, and build a high-performing team.
Think strategically about design — not just what to build, but how design creates business value and drives positive outcomes for our users.
Are natural collaborators who build alignment across Product, Engineering, Brand, and executive leadership.
Hold a strong point of view on craft and quality, and know how to keep the bar high without becoming a bottleneck.
Thrive in high-growth environments where the org is still evolving, and autonomy is the norm.
Are not afraid to get hands-on when needed, and actively explore AI tools and coding agents to improve their craft.
Responsibilities
Lead and develop a team of product designers across multiple product pods, including direct ownership of hiring, performance, and career growth.
Partner with the VP of Design on design strategy, org design, and how the design function scales over time.
Create the conditions for designers to do their best work: align stakeholders, manage cross-functional dependencies, and drive clarity into ambiguous projects.
Set and hold the craft bar across the platform — interaction patterns, visual execution, design system standards, and long-term product quality — keeping it consistent as the team and surface areas grow.
Help define how product design operates at Givebutter, establishing how the team designs with AI tools and for AI-driven product experiences.
Act as a strategic design partner to senior Product and Engineering leaders, shaping cross-functional decisions and aligning teams around shared outcomes.
Influence product strategy through deep insight into our users (fundraisers and donors), turning ambiguous cross-product problems into clear direction for the team.
Make high-stakes design decisions that balance craft, speed, and business impact, with a company-level ownership mindset.
Help evolve Givebutter's design culture as the team grows, establishing practices, norms, and rituals that scale.
Requirements
8+ years of product design experience, with 3–5 years managing other designers
Strong portfolio demonstrating design leadership across complex, multi-surface product environments with clear impact on users and business outcomes.
Proven ability to develop designers at different career stages and build team culture intentionally.
Deep craft sensibility. You can define what \"great\" looks like across interaction design, visual design, and design systems, and hold that bar across a team.
Experience working closely with Product and Engineering leadership as a strategic partner, influencing roadmap and product direction through design.
Strong judgment on prioritization. You know when to go deep, when to delegate, and how to focus a team on the highest-impact work.
Excellent communication. You can tell a clear story to an exec audience and give a junior designer actionable feedback the same day.
Comfortable operating in a high-growth, ambiguous environment where priorities evolve and speed matters.
Genuine fluency with how AI is reshaping design, both the craft of designing AI-driven experiences and the way designers work day to day.
SaaS or B2B product experience required; nonprofit or social impact experience is a plus. Experience designing AI-native, automation, or agentic product experiences is a strong plus..
Remote Work: Work remotely from one of our 10 hubs (Austin, Denver, Indianapolis, Los Angeles, San Francisco, New York, Salt Lake City, Minneapolis, Seattle, and Nashville).
Health Insurance: We offer Medical, Dental, and Vision insurance covered 100% for employees as well as HSA and FSA accounts.
Dependent Care Coverage: We offer coverage for dependents, with 50% of Medical, Dental, and Vision premiums covered for all eligible dependents.
Mental Health: Givebutter health insurance plans come with access to a TalkSpace membership.
401k: We offer a 3% 401k match for all eligible employee's.
Vacation and Holidays: Givebutter offers a Flexible PTO policy with uncapped vacation days and company-recognized holidays.
Wellness Week: Givebutter closes for one week each summer to prioritize rest and recharge for the entire team.
Parental Leave: We offer 12 weeks of paid leave for all parents and comprehensive leave planning management through Aidora.
Family Care Support: Access a company-paid UrbanSitter membership plus care credits to book trusted, background-checked caregivers for childcare, senior care, pet care, and household support when you need it most.
Home Office Stipend: Upgrade your home office with company-sponsored expenses, including high-quality laptops, monitors, and modern technology.
Coworking Stipend: Enjoy a monthly stipend that gives you the freedom to work from coworking spaces or cafés whenever you need connection, community, or a change of scenery.
Charitable Giving: Employees are encouraged to donate up to $50/month to any verified nonprofit they wish to support on Givebutter.
Professional Development: We offer learning and development reimbursement opportunities.
Love What You Do: We are a mission-driven company serving the charitable sector. Feel good about the work you're doing and the company you work for.
Interview Process
Below is a high-level outline of our standard interview process
Recruiter Screen: A 30-minute conversation to learn more about your background, walk through the role, and ensure mutual alignment on expectations, values, and logistics.
Hiring Manager Interview: A deeper dive into your relevant experience, skillset, and working style. This is your first opportunity to connect directly with the person who may be your future manager.
Assessment (technical or non-technical): This stage will vary based on the role. It could involve a live coding session, case study, or take-home project. Some roles may include two parts to this stage to evaluate both practical skills and problem-solving approaches
Values Interview: A conversation with team members focused on how you align with our core values and leadership principles.
References: We connect with a few folks you’ve worked closely with to get a better picture of your working style and impact.
Offer: If all goes well, we’ll move to the offer stage!
Please note, we will have an AI note-taking tool join most of our interviews.
Hi potential new butterslice! A recent study from LinkedIn showed that most women apply to jobs only when they meet 100% of the requirements, whereas men will hit the apply button if they hit 60%. Givebutter is committed to building a diverse and inclusive team. So to the women and nonbinary folks out there feeling unsure if you're a perfect fit, we strongly encourage you to apply!
","descriptionPlain":"COMPANY DESCRIPTION\n\nGivebutter is the most-loved nonprofit fundraising and CRM platform, empowering millions of changemakers to raise more, pay less, and give better. Nonprofits use Givebutter to replace multiple tools so they can launch fundraisers and events, use donation forms and donor management (CRM), send emails and text blasts—all in one place. Use of the Givebutter platform is completely free with a 100% transparent tip-or-fee model.\n\n\n\nGivebutter has been certified as a Great Place to Work® every year since 2021, and is the #1 rated nonprofit software company on G2 across multiple categories.\n\n\n\nOur mission is to empower the changemaker in all of us. We believe giving should be fun, so you’ll want to do it again, and we also believe that work should be fun, so that you’ll have the greatest impact. We are excited to hear from talented people who want to work with other talented people in making the world a butter place—and have fun along the way. \n\n\n\n\nROLE DESCRIPTION\n\nGivebutter is a joyful brand with a serious mission, helping changemakers raise over US$ 10 billion so far. Over 84,000 nonprofits trust us for their core operations — fundraising, donor management, finances — and we're investing in world-class design to empower the next generation of changemakers.\n\n\n\nDesign at Givebutter looks different than it did a few years ago. While the role and goals of design have not changed, the craft of designing great experiences is being rewritten in real time. Part of this role is defining what great product design looks like in an AI-native company: which problems AI owns, where human judgment still wins, and how a team works when the tools and workflows shift often.\n\n\n\nYou'll manage a growing team of product designers across product pods, partnering closely with the VP of Design to set direction, remove roadblocks, and raise the quality and velocity of design across the platform. If you're energized by building teams, shaping design culture, and figuring out what design becomes in this next era, we want to hear from you.\n\n\n\nWe want to hear from people who…\n\n - Are experienced people managers who know how to nurture great design talent, give meaningful feedback, and build a high-performing team.\n\n - Think strategically about design — not just what to build, but how design creates business value and drives positive outcomes for our users.\n\n - Are natural collaborators who build alignment across Product, Engineering, Brand, and executive leadership.\n\n - Hold a strong point of view on craft and quality, and know how to keep the bar high without becoming a bottleneck.\n\n - Thrive in high-growth environments where the org is still evolving, and autonomy is the norm.\n\n - Are not afraid to get hands-on when needed, and actively explore AI tools and coding agents to improve their craft.\n \n \n\nResponsibilities\n\n - Lead and develop a team of product designers across multiple product pods, including direct ownership of hiring, performance, and career growth.\n\n - Partner with the VP of Design on design strategy, org design, and how the design function scales over time.\n\n - Create the conditions for designers to do their best work: align stakeholders, manage cross-functional dependencies, and drive clarity into ambiguous projects.\n\n - Set and hold the craft bar across the platform — interaction patterns, visual execution, design system standards, and long-term product quality — keeping it consistent as the team and surface areas grow.\n\n - Help define how product design operates at Givebutter, establishing how the team designs with AI tools and for AI-driven product experiences.\n\n - Act as a strategic design partner to senior Product and Engineering leaders, shaping cross-functional decisions and aligning teams around shared outcomes.\n\n - Influence product strategy through deep insight into our users (fundraisers and donors), turning ambiguous cross-product problems into clear direction for the team.\n\n - Make high-stakes design decisions that balance craft, speed, and business impact, with a company-level ownership mindset.\n\n - Help evolve Givebutter's design culture as the team grows, establishing practices, norms, and rituals that scale.\n \n \n\nRequirements\n\n - 8+ years of product design experience, with 3–5 years managing other designers\n\n - Strong portfolio demonstrating design leadership across complex, multi-surface product environments with clear impact on users and business outcomes.\n\n - Proven ability to develop designers at different career stages and build team culture intentionally.\n\n - Deep craft sensibility. You can define what \"great\" looks like across interaction design, visual design, and design systems, and hold that bar across a team.\n\n - Experience working closely with Product and Engineering leadership as a strategic partner, influencing roadmap and product direction through design.\n\n - Strong judgment on prioritization. You know when to go deep, when to delegate, and how to focus a team on the highest-impact work.\n\n - Excellent communication. You can tell a clear story to an exec audience and give a junior designer actionable feedback the same day.\n\n - Comfortable operating in a high-growth, ambiguous environment where priorities evolve and speed matters.\n\n - Genuine fluency with how AI is reshaping design, both the craft of designing AI-driven experiences and the way designers work day to day.\n\n - SaaS or B2B product experience required; nonprofit or social impact experience is a plus. Experience designing AI-native, automation, or agentic product experiences is a strong plus..\n\n\n\n\nMORE ABOUT GIVEBUTTER\n\nBenefits https://givebutter.notion.site/Benefits-49d3a8c28f1b4bbc90509dd8d4db3312\n\n - Remote Work: Work remotely from one of our 10 hubs (Austin, Denver, Indianapolis, Los Angeles, San Francisco, New York, Salt Lake City, Minneapolis, Seattle, and Nashville). \n\n - Health Insurance: We offer Medical, Dental, and Vision insurance covered 100% for employees as well as HSA and FSA accounts.\n\n - Dependent Care Coverage: We offer coverage for dependents, with 50% of Medical, Dental, and Vision premiums covered for all eligible dependents.\n\n - Mental Health: Givebutter health insurance plans come with access to a TalkSpace membership.\n\n - 401k: We offer a 3% 401k match for all eligible employee's. \n\n - Vacation and Holidays: Givebutter offers a Flexible PTO policy with uncapped vacation days and company-recognized holidays.\n\n - Wellness Week: Givebutter closes for one week each summer to prioritize rest and recharge for the entire team.\n\n - Parental Leave: We offer 12 weeks of paid leave for all parents and comprehensive leave planning management through Aidora.\n\n - Family Care Support: Access a company-paid UrbanSitter membership plus care credits to book trusted, background-checked caregivers for childcare, senior care, pet care, and household support when you need it most.\n\n - Home Office Stipend: Upgrade your home office with company-sponsored expenses, including high-quality laptops, monitors, and modern technology.\n\n - Coworking Stipend: Enjoy a monthly stipend that gives you the freedom to work from coworking spaces or cafés whenever you need connection, community, or a change of scenery.\n\n - Charitable Giving: Employees are encouraged to donate up to $50/month to any verified nonprofit they wish to support on Givebutter.\n\n - Professional Development: We offer learning and development reimbursement opportunities.\n\n - Love What You Do: We are a mission-driven company serving the charitable sector. Feel good about the work you're doing and the company you work for.\n\n\n\nInterview Process\n\nBelow is a high-level outline of our standard interview process\n\n 1. Recruiter Screen: A 30-minute conversation to learn more about your background, walk through the role, and ensure mutual alignment on expectations, values, and logistics.\n\n 2. Hiring Manager Interview: A deeper dive into your relevant experience, skillset, and working style. This is your first opportunity to connect directly with the person who may be your future manager.\n\n 3. Assessment (technical or non-technical): This stage will vary based on the role. It could involve a live coding session, case study, or take-home project. Some roles may include two parts to this stage to evaluate both practical skills and problem-solving approaches\n\n 4. Values Interview: A conversation with team members focused on how you align with our core values and leadership principles. \n\n 5. References: We connect with a few folks you’ve worked closely with to get a better picture of your working style and impact.\n\n 6. Offer: If all goes well, we’ll move to the offer stage!\n\nPlease note, we will have an AI note-taking tool join most of our interviews.\n\n\n\nHi potential new butterslice! A recent study from LinkedIn https://business.linkedin.com/content/dam/me/business/en-us/talent-solutions-lodestone/body/pdf/Gender-Insights-Report.pdf showed that most women apply to jobs only when they meet 100% of the requirements, whereas men will hit the apply button if they hit 60%. Givebutter is committed to building a diverse and inclusive team. So to the women and nonbinary folks out there feeling unsure if you're a perfect fit, we strongly encourage you to apply!"},{"id":"eea6dcd5-55c0-461d-9dee-79211668291b","title":"Senior Software Engineer, Integrations","department":"Product, Design, and Engineering","team":"Engineering","employmentType":"FullTime","location":"Remote","secondaryLocations":[{"location":"New York, NY","address":{"postalAddress":{"addressRegion":"NY","addressCountry":"United States","addressLocality":"New York"}}},{"location":"Indianapolis, IN","address":{"postalAddress":{"addressRegion":"IN","addressCountry":"United States","addressLocality":"Indianapolis"}}},{"location":"Salt Lake City, UT","address":{"postalAddress":{"addressRegion":"UT","addressCountry":"United States","addressLocality":"Salt Lake City"}}},{"location":"Nashville, TN","address":{"postalAddress":{"addressRegion":"TN","addressCountry":"United States","addressLocality":"Nashville"}}},{"location":"San Francisco, CA","address":{"postalAddress":{"addressRegion":"CA","addressCountry":"United States","addressLocality":"San Francisco"}}},{"location":"Seattle, WA","address":{"postalAddress":{"addressRegion":"WA","addressCountry":"United States","addressLocality":"Seattle"}}},{"location":"Minneapolis, MN","address":{"postalAddress":{"addressRegion":"MN","addressCountry":"United States","addressLocality":"Minneapolis"}}},{"location":"Los Angeles, CA","address":{"postalAddress":{"addressRegion":"CA","addressCountry":"United States","addressLocality":"Los Angeles"}}},{"location":"Austin, TX","address":{"postalAddress":{"addressRegion":"TX","addressCountry":"United States","addressLocality":"Austin"}}},{"location":"Denver, CO","address":{"postalAddress":{"addressRegion":"CO","addressCountry":"United States","addressLocality":"Denver"}}}],"publishedAt":"2026-09-15T20:53:45.654+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/givebutter/eea6dcd5-55c0-461d-9dee-79211668291b","applyUrl":"https://jobs.ashbyhq.com/givebutter/eea6dcd5-55c0-461d-9dee-79211668291b/application","descriptionHtml":"Givebutter is the most-loved nonprofit fundraising and CRM platform, empowering millions of changemakers to raise more, pay less, and give better. Nonprofits use Givebutter to replace multiple tools so they can launch fundraisers and events, use donation forms and donor management (CRM), send emails and text blasts—all in one place. Use of the Givebutter platform is completely free with a 100% transparent tip-or-fee model.
Givebutter has been certified as a Great Place to Work® every year since 2021, and is the #1 rated nonprofit software company on G2 across multiple categories.
Our mission is to empower the changemaker in all of us. We believe giving should be fun, so you’ll want to do it again, and we also believe that work should be fun, so that you’ll have the greatest impact. We are excited to hear from talented people who want to work with other talented people in making the world a butter place—and have fun along the way.
Givebutter is hiring a Senior Software Engineer, Integrations, to join our Growth pod. Nonprofits live inside dozens of tools they already love: CRMs, accounting, volunteer platforms, AI assistants. This role decides how well Givebutter meets them there. You'll shape our public API into something builders and their AI agents actually want to reach for, and hold the partner surfaces we care about most as they grow with us.
Most of this work happens in the space between two systems: reading partner docs, spiking to see what breaks, sitting on calls with external engineers, closing the ambiguity that turns \"maybe we could\" into \"here's how.\"
Why join the Givebutter Engineering team?
Democracy of code. We value equal contributions from all engineers and foster an environment of open discussion on architecture and ideas.
Autonomy in work. We keep meetings to a minimum. Engineers have the freedom to manage their own calendars and block out uninterrupted time for focused work.
Automated CI/CD. Our build and deployment processes are fully automated and hands-off, allowing engineers to focus on problem-solving through code.
Mission-driven, full stop. You'll be working with inspiring nonprofits, charities, and organizations that are making a positive impact around the world.
Peer ownership of production surfaces. You'll take an integration or an API surface and hold it, cycle over cycle, as sales, success, and product shape it further.
AI-native workflow. We use terminal-based agents (Claude Code and similar) daily. We review what they hand us. You'll have opinions about your setup, and we'll want to hear them.
We want to hear from people who…
Read someone else's API docs carefully, and know why the choices in them matter
Care as much about the person calling the API as the person writing it
Know that a good integration keeps a nonprofit inside the tools they already love, instead of dragging them into ours
Spike, learn what breaks, and turn that into an engineering conversation without needing a project manager to translate
Get on a call with a partner engineer and come out with less ambiguity than you started
Take your development setup seriously (terminal, editor, agent) and have probably built one or two custom skills to make them work harder
Responsibilities
Own one or more of our partner integration surfaces end-to-end, and hold them coherent as sales, success, and product shape them further
Shape our public API as its audience grows to include AI agents building on behalf of nonprofits who don't code themselves
Spike, prototype, and de-risk new partnerships, including the ones we don't yet know how to build, and the ones that only ship because someone had an aha moment
Design and defend API contracts, webhook shapes, and data flows that other engineers (and other agents) will build against for years
Partner with an existing integrations lead on the surfaces they hold today, and grow into shared ownership over time
Partner with Product, Growth, Marketing, and occasionally an external partner engineer, as a natural translator between what each group needs
Requirements
4+ years shipping production backend services, ideally on a modern web framework
Strong proficiency in PHP / Laravel, or the kind of adjacent framework fluency that ramps quickly (we won't rule you out for having lived in Rails, Django, or Spring)
Deep familiarity with REST API design, HTTP semantics, and the patterns that make an API worth building against
Solid SQL, MySQL specifically or comfortable enough with another relational database to speak to the trade-offs you've made
Experience building against real-world third-party APIs, not just the pristine documented examples
Comfortable designing async job workflows, queued work, and observable failure paths
Strong instincts around OAuth, webhooks, and the trust-boundary decisions that keep a public API safe and honest
Active use of terminal-based AI development tools (Claude Code, Cursor, or similar) with a clear review discipline for what the agent produces
Experience contributing to on-call rotation for production services
Comfortable navigating an existing monorepo (ours is real, and PHP / Laravel is most of the backend)
Nice to have
Contributions to a public API you helped design (bonus if it survived a v2)
You've built your own AI tooling, custom skills, or agent workflows, not just used the defaults
Familiarity with the emerging surface where AI agents consume APIs on behalf of end users, and opinions about what a legible API looks like to a non-human caller
You have opinions about the difference between a specification and an implementation (OAuth 1 vs 2, JSON:API vs REST, GraphQL and what came after: any of it, all of it)
Nonprofit or mission-driven experience
Remote Work: Work remotely from one of our 10 hubs (Austin, Denver, Indianapolis, Los Angeles, San Francisco, New York, Salt Lake City, Minneapolis, Seattle, and Nashville).
Health Insurance: We offer Medical, Dental, and Vision insurance covered 100% for employees as well as HSA and FSA accounts.
Dependent Care Coverage: We offer coverage for dependents, with 50% of Medical, Dental, and Vision premiums covered for all eligible dependents.
Mental Health: Givebutter health insurance plans come with access to a TalkSpace membership.
401k: We offer a 3% 401k match for all eligible employee's.
Vacation and Holidays: Givebutter offers a Flexible PTO policy with uncapped vacation days and company-recognized holidays.
Wellness Week: Givebutter closes for one week each summer to prioritize rest and recharge for the entire team.
Parental Leave: We offer 12 weeks of paid leave for all parents and comprehensive leave planning management through Aidora.
Family Care Support: Access a company-paid UrbanSitter membership plus care credits to book trusted, background-checked caregivers for childcare, senior care, pet care, and household support when you need it most.
Home Office Stipend: Upgrade your home office with company-sponsored expenses, including high-quality laptops, monitors, and modern technology.
Coworking Stipend: Enjoy a monthly stipend that gives you the freedom to work from coworking spaces or cafés whenever you need connection, community, or a change of scenery.
Charitable Giving: Employees are encouraged to donate up to $50/month to any verified nonprofit they wish to support on Givebutter.
Professional Development: We offer learning and development reimbursement opportunities.
Love What You Do: We are a mission-driven company serving the charitable sector. Feel good about the work you're doing and the company you work for.
Interview Process
Below is a high-level outline of our standard interview process
Recruiter Screen: A 30-minute conversation to learn more about your background, walk through the role, and ensure mutual alignment on expectations, values, and logistics.
Hiring Manager Interview: A deeper dive into your relevant experience, skillset, and working style. This is your first opportunity to connect directly with the person who may be your future manager.
Assessment (technical or non-technical): This stage will vary based on the role. It could involve a live coding session, case study, or take-home project. Some roles may include two parts to this stage to evaluate both practical skills and problem-solving approaches
Values Interview: A conversation with team members focused on how you align with our core values and leadership principles.
References: We connect with a few folks you’ve worked closely with to get a better picture of your working style and impact.
Offer: If all goes well, we’ll move to the offer stage!
Please note, we will have an AI note-taking tool join most of our interviews.
Hi potential new butterslice! A recent study from LinkedIn showed that most women apply to jobs only when they meet 100% of the requirements, whereas men will hit the apply button if they hit 60%. Givebutter is committed to building a diverse and inclusive team. So to the women and nonbinary folks out there feeling unsure if you're a perfect fit, we strongly encourage you to apply!
","descriptionPlain":"COMPANY DESCRIPTION\n\nGivebutter is the most-loved nonprofit fundraising and CRM platform, empowering millions of changemakers to raise more, pay less, and give better. Nonprofits use Givebutter to replace multiple tools so they can launch fundraisers and events, use donation forms and donor management (CRM), send emails and text blasts—all in one place. Use of the Givebutter platform is completely free with a 100% transparent tip-or-fee model.\n\n\n\nGivebutter has been certified as a Great Place to Work® every year since 2021, and is the #1 rated nonprofit software company on G2 across multiple categories.\n\n\n\nOur mission is to empower the changemaker in all of us. We believe giving should be fun, so you’ll want to do it again, and we also believe that work should be fun, so that you’ll have the greatest impact. We are excited to hear from talented people who want to work with other talented people in making the world a butter place—and have fun along the way. \n\n\n\n\nROLE DESCRIPTION\n\nGivebutter is hiring a Senior Software Engineer, Integrations, to join our Growth pod. Nonprofits live inside dozens of tools they already love: CRMs, accounting, volunteer platforms, AI assistants. This role decides how well Givebutter meets them there. You'll shape our public API into something builders and their AI agents actually want to reach for, and hold the partner surfaces we care about most as they grow with us.\n\nMost of this work happens in the space between two systems: reading partner docs, spiking to see what breaks, sitting on calls with external engineers, closing the ambiguity that turns \"maybe we could\" into \"here's how.\"\n\n\n\nWhy join the Givebutter Engineering team?\n\n - Democracy of code. We value equal contributions from all engineers and foster an environment of open discussion on architecture and ideas.\n\n - Autonomy in work. We keep meetings to a minimum. Engineers have the freedom to manage their own calendars and block out uninterrupted time for focused work.\n\n - Automated CI/CD. Our build and deployment processes are fully automated and hands-off, allowing engineers to focus on problem-solving through code.\n\n - Mission-driven, full stop. You'll be working with inspiring nonprofits, charities, and organizations that are making a positive impact around the world.\n\n - Peer ownership of production surfaces. You'll take an integration or an API surface and hold it, cycle over cycle, as sales, success, and product shape it further.\n\n - AI-native workflow. We use terminal-based agents (Claude Code and similar) daily. We review what they hand us. You'll have opinions about your setup, and we'll want to hear them.\n\n\n\nWe want to hear from people who…\n\n - Read someone else's API docs carefully, and know why the choices in them matter\n\n - Care as much about the person calling the API as the person writing it\n\n - Know that a good integration keeps a nonprofit inside the tools they already love, instead of dragging them into ours\n\n - Spike, learn what breaks, and turn that into an engineering conversation without needing a project manager to translate\n\n - Get on a call with a partner engineer and come out with less ambiguity than you started\n\n - Take your development setup seriously (terminal, editor, agent) and have probably built one or two custom skills to make them work harder\n\n\n\nResponsibilities\n\n - Own one or more of our partner integration surfaces end-to-end, and hold them coherent as sales, success, and product shape them further\n\n - Shape our public API as its audience grows to include AI agents building on behalf of nonprofits who don't code themselves\n\n - Spike, prototype, and de-risk new partnerships, including the ones we don't yet know how to build, and the ones that only ship because someone had an aha moment\n\n - Design and defend API contracts, webhook shapes, and data flows that other engineers (and other agents) will build against for years\n\n - Partner with an existing integrations lead on the surfaces they hold today, and grow into shared ownership over time\n\n - Partner with Product, Growth, Marketing, and occasionally an external partner engineer, as a natural translator between what each group needs\n\n\n\nRequirements\n\n - 4+ years shipping production backend services, ideally on a modern web framework\n\n - Strong proficiency in PHP / Laravel, or the kind of adjacent framework fluency that ramps quickly (we won't rule you out for having lived in Rails, Django, or Spring)\n\n - Deep familiarity with REST API design, HTTP semantics, and the patterns that make an API worth building against\n\n - Solid SQL, MySQL specifically or comfortable enough with another relational database to speak to the trade-offs you've made\n\n - Experience building against real-world third-party APIs, not just the pristine documented examples\n\n - Comfortable designing async job workflows, queued work, and observable failure paths\n\n - Strong instincts around OAuth, webhooks, and the trust-boundary decisions that keep a public API safe and honest\n\n - Active use of terminal-based AI development tools (Claude Code, Cursor, or similar) with a clear review discipline for what the agent produces\n\n - Experience contributing to on-call rotation for production services\n\n - Comfortable navigating an existing monorepo (ours is real, and PHP / Laravel is most of the backend)\n\n\n\nNice to have\n\n - Contributions to a public API you helped design (bonus if it survived a v2)\n\n - You've built your own AI tooling, custom skills, or agent workflows, not just used the defaults\n\n - Familiarity with the emerging surface where AI agents consume APIs on behalf of end users, and opinions about what a legible API looks like to a non-human caller\n\n - You have opinions about the difference between a specification and an implementation (OAuth 1 vs 2, JSON:API vs REST, GraphQL and what came after: any of it, all of it)\n\n - Nonprofit or mission-driven experience\n\n\n\n\nMORE ABOUT GIVEBUTTER\n\nBenefits https://givebutter.notion.site/Benefits-49d3a8c28f1b4bbc90509dd8d4db3312\n\n - Remote Work: Work remotely from one of our 10 hubs (Austin, Denver, Indianapolis, Los Angeles, San Francisco, New York, Salt Lake City, Minneapolis, Seattle, and Nashville). \n\n - Health Insurance: We offer Medical, Dental, and Vision insurance covered 100% for employees as well as HSA and FSA accounts.\n\n - Dependent Care Coverage: We offer coverage for dependents, with 50% of Medical, Dental, and Vision premiums covered for all eligible dependents.\n\n - Mental Health: Givebutter health insurance plans come with access to a TalkSpace membership.\n\n - 401k: We offer a 3% 401k match for all eligible employee's. \n\n - Vacation and Holidays: Givebutter offers a Flexible PTO policy with uncapped vacation days and company-recognized holidays.\n\n - Wellness Week: Givebutter closes for one week each summer to prioritize rest and recharge for the entire team.\n\n - Parental Leave: We offer 12 weeks of paid leave for all parents and comprehensive leave planning management through Aidora.\n\n - Family Care Support: Access a company-paid UrbanSitter membership plus care credits to book trusted, background-checked caregivers for childcare, senior care, pet care, and household support when you need it most.\n\n - Home Office Stipend: Upgrade your home office with company-sponsored expenses, including high-quality laptops, monitors, and modern technology.\n\n - Coworking Stipend: Enjoy a monthly stipend that gives you the freedom to work from coworking spaces or cafés whenever you need connection, community, or a change of scenery.\n\n - Charitable Giving: Employees are encouraged to donate up to $50/month to any verified nonprofit they wish to support on Givebutter.\n\n - Professional Development: We offer learning and development reimbursement opportunities.\n\n - Love What You Do: We are a mission-driven company serving the charitable sector. Feel good about the work you're doing and the company you work for.\n\n\n\nInterview Process\n\nBelow is a high-level outline of our standard interview process\n\n 1. Recruiter Screen: A 30-minute conversation to learn more about your background, walk through the role, and ensure mutual alignment on expectations, values, and logistics.\n\n 2. Hiring Manager Interview: A deeper dive into your relevant experience, skillset, and working style. This is your first opportunity to connect directly with the person who may be your future manager.\n\n 3. Assessment (technical or non-technical): This stage will vary based on the role. It could involve a live coding session, case study, or take-home project. Some roles may include two parts to this stage to evaluate both practical skills and problem-solving approaches\n\n 4. Values Interview: A conversation with team members focused on how you align with our core values and leadership principles. \n\n 5. References: We connect with a few folks you’ve worked closely with to get a better picture of your working style and impact.\n\n 6. Offer: If all goes well, we’ll move to the offer stage!\n\nPlease note, we will have an AI note-taking tool join most of our interviews.\n\n\n\nHi potential new butterslice! A recent study from LinkedIn https://business.linkedin.com/content/dam/me/business/en-us/talent-solutions-lodestone/body/pdf/Gender-Insights-Report.pdf showed that most women apply to jobs only when they meet 100% of the requirements, whereas men will hit the apply button if they hit 60%. Givebutter is committed to building a diverse and inclusive team. So to the women and nonbinary folks out there feeling unsure if you're a perfect fit, we strongly encourage you to apply!"},{"id":"1a1ab01f-8cf3-4ab7-854f-1761e14f8a0f","title":"Associate General Counsel","department":"Operations","team":"Executive","employmentType":"FullTime","location":"Remote","secondaryLocations":[{"location":"New York, NY","address":{"postalAddress":{"addressRegion":"NY","addressCountry":"United States","addressLocality":"New York"}}},{"location":"Indianapolis, IN","address":{"postalAddress":{"addressRegion":"IN","addressCountry":"United States","addressLocality":"Indianapolis"}}},{"location":"Salt Lake City, UT","address":{"postalAddress":{"addressRegion":"UT","addressCountry":"United States","addressLocality":"Salt Lake City"}}},{"location":"Nashville, TN","address":{"postalAddress":{"addressRegion":"TN","addressCountry":"United States","addressLocality":"Nashville"}}},{"location":"San Francisco, CA","address":{"postalAddress":{"addressRegion":"CA","addressCountry":"United States","addressLocality":"San Francisco"}}},{"location":"Seattle, WA","address":{"postalAddress":{"addressRegion":"WA","addressCountry":"United States","addressLocality":"Seattle"}}},{"location":"Minneapolis, MN","address":{"postalAddress":{"addressRegion":"MN","addressCountry":"United States","addressLocality":"Minneapolis"}}},{"location":"Los Angeles, CA","address":{"postalAddress":{"addressRegion":"CA","addressCountry":"United States","addressLocality":"Los Angeles"}}},{"location":"Austin, TX","address":{"postalAddress":{"addressRegion":"TX","addressCountry":"United States","addressLocality":"Austin"}}},{"location":"Denver, CO","address":{"postalAddress":{"addressRegion":"CO","addressCountry":"United States","addressLocality":"Denver"}}}],"publishedAt":"2026-09-16T15:13:50.873+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/givebutter/1a1ab01f-8cf3-4ab7-854f-1761e14f8a0f","applyUrl":"https://jobs.ashbyhq.com/givebutter/1a1ab01f-8cf3-4ab7-854f-1761e14f8a0f/application","descriptionHtml":"Givebutter is the most-loved nonprofit fundraising and CRM platform, empowering millions of changemakers to raise more, pay less, and give better. Nonprofits use Givebutter to replace multiple tools so they can launch fundraisers and events, use donation forms and donor management (CRM), send emails and text blasts—all in one place. Use of the Givebutter platform is completely free with a 100% transparent tip-or-fee model.
Givebutter has been certified as a Great Place to Work® every year since 2021, and is the #1 rated nonprofit software company on G2 across multiple categories.
Our mission is to empower the changemaker in all of us. We believe giving should be fun, so you’ll want to do it again, and we also believe that work should be fun, so that you’ll have the greatest impact. We are excited to hear from talented people who want to work with other talented people in making the world a butter place—and have fun along the way.
Givebutter is hiring an Associate General Counsel to lead Givebutter's in-house legal function across corporate governance, intellectual property, risk management, and employment. Reporting to the Chief Financial Officer, you will own the legal work that protects Givebutter's foundation: how the company governs itself, how it protects what it owns, how it manages risk, and how it supports its people. This is a hands-on role at a payments-enabled fundraising platform in a regulated space, and we are building a function that handles that work internally rather than routing it out. With one direct report, the Commercial & Product Counsel, you will build a lean legal team that enables Givebutter to move fast without taking on risks it does not understand.
We want to hear from people who…
Bring sound legal judgment to complex, ambiguous situations and find practical ways to manage risk while helping Givebutter grow.
Communicate clearly and confidently with executives and the Board, turning complex legal issues into guidance people can act on.
Build trusted relationships across People, Finance, Product, Design, Engineering, and other teams, working proactively to help solve business challenges.
Know how to protect intellectual property, lead corporate governance, and advise the Board on its responsibilities.
Understand how to assess business-wide legal risks, develop practical mitigation strategies, and manage insurance coverage with the company’s needs in mind.
Build legal processes, policies, and playbooks that scale, and use technology and AI thoughtfully to help a lean team accomplish more.
Responsibilities
Own all corporate and board governance activities, including board minutes and resolutions, entity management, equity matters, annual filings, and regulatory reporting. Serve as the primary legal advisor to executive leadership, and Board of Directors on governance best practices and fiduciary obligations.
Manage and protect Givebutter's intellectual property portfolio, including trademarks, copyrights, and trade secrets. Lead IP strategy, advise teams on IP considerations in product development and marketing, and enforce Givebutter's rights against infringement.
Own Givebutter's insurance program, including D&O, cyber liability, E&O, and general liability coverage. Manage annual renewals, conduct coverage adequacy reviews, coordinate claims, and advise leadership on risk-transfer strategy.
Lead Givebutter's internal AI governance framework in partnership with PDE, People leadership, and the Commercial & Product Counsel. Develop and maintain policies for responsible AI use, monitor regulatory developments in AI law, and ensure Givebutter's adoption of AI tools is legally sound and ethically grounded.
Serve as the primary legal advisor to the People team on employment law matters, including hiring practices, compensation and benefits, employee relations, workplace investigations, performance management, separations, and policy development. Draft and review employment agreements, offer letters, separation documentation, and related materials.
Monitor and advise on legislative and regulatory developments that affect Givebutter's business, including nonprofit law, charitable solicitation regulations, and state-level fundraising platform requirements (e.g., CA AB 488). Partner with the Sr. IT Compliance Manager on regulatory filings, licensing, and compliance matters.
Assess and mitigate enterprise legal risk across key business decisions, M&A activity, and strategic initiatives. Engage outside counsel selectively, where specialized expertise genuinely requires it, and manage those engagements to scope and budget. Lead or support special projects involving dispute resolution, corporate transactions, and other legal priorities.
Manage and develop the Commercial & Product Counsel, setting clear priorities, providing coaching, and overseeing their work. Lead the development and maintenance of scalable legal processes, policies, playbooks, and templates across the legal function. Use AI-enabled tools to improve legal research, workflow efficiency, and knowledge management.
Bring legal work in-house. Take ownership of matters currently routed to outside firms, set clear thresholds for when external counsel is engaged, manage outside counsel scope and spend, and build the templates, playbooks, and internal knowledge that keep routine matters from leaving the building.
Requirements
J.D. from an accredited law school
Active bar membership in good standing in your state of residence and/or California, New York, or Texas
8–12 years of legal experience, with a meaningful combination of top-tier law firm training and in-house experience at a technology or fintech company
Demonstrated expertise in corporate governance, intellectual property management, and employment law
Strong executive presence; proven ability to advise senior leadership and boards with clarity, confidence, and sound judgment
Experience managing commercial insurance programs and advising on enterprise risk
Demonstrated experience navigating complex, differing state-by-state regulations and translating them into practical business guidance and compliance processes.
Fluency with AI tools in a professional context; uses AI to improve productivity and has informed opinions about responsible deployment
Excellent written and verbal communication; translates complex legal issues into plain language for non-legal stakeholders
Ability to operate independently with high autonomy in a fast-paced, high-growth environment
Remote Work: Work remotely from one of our 10 hubs (Austin, Denver, Indianapolis, Los Angeles, San Francisco, New York, Salt Lake City, Minneapolis, Seattle, and Nashville).
Health Insurance: We offer Medical, Dental, and Vision insurance covered 100% for employees as well as HSA and FSA accounts.
Dependent Care Coverage: We offer coverage for dependents, with 50% of Medical, Dental, and Vision premiums covered for all eligible dependents.
Mental Health: Givebutter health insurance plans come with access to a TalkSpace membership.
401k: We offer a 3% 401k match for all eligible employee's.
Vacation and Holidays: Givebutter offers a Flexible PTO policy with uncapped vacation days and company-recognized holidays.
Wellness Week: Givebutter closes for one week each summer to prioritize rest and recharge for the entire team.
Parental Leave: We offer 12 weeks of paid leave for all parents and comprehensive leave planning management through Aidora.
Family Care Support: Access a company-paid UrbanSitter membership plus care credits to book trusted, background-checked caregivers for childcare, senior care, pet care, and household support when you need it most.
Home Office Stipend: Upgrade your home office with company-sponsored expenses, including high-quality laptops, monitors, and modern technology.
Coworking Stipend: Enjoy a monthly stipend that gives you the freedom to work from coworking spaces or cafés whenever you need connection, community, or a change of scenery.
Charitable Giving: Employees are encouraged to donate up to $50/month to any verified nonprofit they wish to support on Givebutter.
Professional Development: We offer learning and development reimbursement opportunities.
Love What You Do: We are a mission-driven company serving the charitable sector. Feel good about the work you're doing and the company you work for.
Interview Process
Below is a high-level outline of our standard interview process
Recruiter Screen: A 30-minute conversation to learn more about your background, walk through the role, and ensure mutual alignment on expectations, values, and logistics.
Hiring Manager Interview: A deeper dive into your relevant experience, skillset, and working style. This is your first opportunity to connect directly with the person who may be your future manager.
Assessment (technical or non-technical): This stage will vary based on the role. It could involve a live coding session, case study, or take-home project. Some roles may include two parts to this stage to evaluate both practical skills and problem-solving approaches
Values Interview: A conversation with team members focused on how you align with our core values and leadership principles.
References: We connect with a few folks you’ve worked closely with to get a better picture of your working style and impact.
Offer: If all goes well, we’ll move to the offer stage!
Please note, we will have an AI note-taking tool join most of our interviews.
Hi potential new butterslice! A recent study from LinkedIn showed that most women apply to jobs only when they meet 100% of the requirements, whereas men will hit the apply button if they hit 60%. Givebutter is committed to building a diverse and inclusive team. So to the women and nonbinary folks out there feeling unsure if you're a perfect fit, we strongly encourage you to apply!
","descriptionPlain":"COMPANY DESCRIPTION\n\nGivebutter is the most-loved nonprofit fundraising and CRM platform, empowering millions of changemakers to raise more, pay less, and give better. Nonprofits use Givebutter to replace multiple tools so they can launch fundraisers and events, use donation forms and donor management (CRM), send emails and text blasts—all in one place. Use of the Givebutter platform is completely free with a 100% transparent tip-or-fee model.\n\n\n\nGivebutter has been certified as a Great Place to Work® every year since 2021, and is the #1 rated nonprofit software company on G2 across multiple categories.\n\n\n\nOur mission is to empower the changemaker in all of us. We believe giving should be fun, so you’ll want to do it again, and we also believe that work should be fun, so that you’ll have the greatest impact. We are excited to hear from talented people who want to work with other talented people in making the world a butter place—and have fun along the way. \n\n\n\n\nROLE DESCRIPTION\n\nGivebutter is hiring an Associate General Counsel to lead Givebutter's in-house legal function across corporate governance, intellectual property, risk management, and employment. Reporting to the Chief Financial Officer, you will own the legal work that protects Givebutter's foundation: how the company governs itself, how it protects what it owns, how it manages risk, and how it supports its people. This is a hands-on role at a payments-enabled fundraising platform in a regulated space, and we are building a function that handles that work internally rather than routing it out. With one direct report, the Commercial & Product Counsel, you will build a lean legal team that enables Givebutter to move fast without taking on risks it does not understand.\n\n\n\nWe want to hear from people who…\n\n - Bring sound legal judgment to complex, ambiguous situations and find practical ways to manage risk while helping Givebutter grow.\n\n - Communicate clearly and confidently with executives and the Board, turning complex legal issues into guidance people can act on.\n\n - Build trusted relationships across People, Finance, Product, Design, Engineering, and other teams, working proactively to help solve business challenges.\n\n - Know how to protect intellectual property, lead corporate governance, and advise the Board on its responsibilities.\n\n - Understand how to assess business-wide legal risks, develop practical mitigation strategies, and manage insurance coverage with the company’s needs in mind.\n\n - Build legal processes, policies, and playbooks that scale, and use technology and AI thoughtfully to help a lean team accomplish more.\n\n\n\nResponsibilities\n\n - Own all corporate and board governance activities, including board minutes and resolutions, entity management, equity matters, annual filings, and regulatory reporting. Serve as the primary legal advisor to executive leadership, and Board of Directors on governance best practices and fiduciary obligations.\n\n - Manage and protect Givebutter's intellectual property portfolio, including trademarks, copyrights, and trade secrets. Lead IP strategy, advise teams on IP considerations in product development and marketing, and enforce Givebutter's rights against infringement.\n\n - Own Givebutter's insurance program, including D&O, cyber liability, E&O, and general liability coverage. Manage annual renewals, conduct coverage adequacy reviews, coordinate claims, and advise leadership on risk-transfer strategy.\n\n - Lead Givebutter's internal AI governance framework in partnership with PDE, People leadership, and the Commercial & Product Counsel. Develop and maintain policies for responsible AI use, monitor regulatory developments in AI law, and ensure Givebutter's adoption of AI tools is legally sound and ethically grounded.\n\n - Serve as the primary legal advisor to the People team on employment law matters, including hiring practices, compensation and benefits, employee relations, workplace investigations, performance management, separations, and policy development. Draft and review employment agreements, offer letters, separation documentation, and related materials.\n\n - Monitor and advise on legislative and regulatory developments that affect Givebutter's business, including nonprofit law, charitable solicitation regulations, and state-level fundraising platform requirements (e.g., CA AB 488). Partner with the Sr. IT Compliance Manager on regulatory filings, licensing, and compliance matters.\n\n - Assess and mitigate enterprise legal risk across key business decisions, M&A activity, and strategic initiatives. Engage outside counsel selectively, where specialized expertise genuinely requires it, and manage those engagements to scope and budget. Lead or support special projects involving dispute resolution, corporate transactions, and other legal priorities.\n\n - Manage and develop the Commercial & Product Counsel, setting clear priorities, providing coaching, and overseeing their work. Lead the development and maintenance of scalable legal processes, policies, playbooks, and templates across the legal function. Use AI-enabled tools to improve legal research, workflow efficiency, and knowledge management.\n\n - Bring legal work in-house. Take ownership of matters currently routed to outside firms, set clear thresholds for when external counsel is engaged, manage outside counsel scope and spend, and build the templates, playbooks, and internal knowledge that keep routine matters from leaving the building.\n\n\n\nRequirements\n\n - J.D. from an accredited law school\n\n - Active bar membership in good standing in your state of residence and/or California, New York, or Texas\n\n - 8–12 years of legal experience, with a meaningful combination of top-tier law firm training and in-house experience at a technology or fintech company\n\n - Demonstrated expertise in corporate governance, intellectual property management, and employment law\n\n - Strong executive presence; proven ability to advise senior leadership and boards with clarity, confidence, and sound judgment\n\n - Experience managing commercial insurance programs and advising on enterprise risk\n\n - Demonstrated experience navigating complex, differing state-by-state regulations and translating them into practical business guidance and compliance processes.\n\n - Fluency with AI tools in a professional context; uses AI to improve productivity and has informed opinions about responsible deployment\n\n - Excellent written and verbal communication; translates complex legal issues into plain language for non-legal stakeholders\n\n - Ability to operate independently with high autonomy in a fast-paced, high-growth environment\n\n\n\n\nMORE ABOUT GIVEBUTTER\n\nBenefits https://givebutter.notion.site/Benefits-49d3a8c28f1b4bbc90509dd8d4db3312\n\n - Remote Work: Work remotely from one of our 10 hubs (Austin, Denver, Indianapolis, Los Angeles, San Francisco, New York, Salt Lake City, Minneapolis, Seattle, and Nashville). \n\n - Health Insurance: We offer Medical, Dental, and Vision insurance covered 100% for employees as well as HSA and FSA accounts.\n\n - Dependent Care Coverage: We offer coverage for dependents, with 50% of Medical, Dental, and Vision premiums covered for all eligible dependents.\n\n - Mental Health: Givebutter health insurance plans come with access to a TalkSpace membership.\n\n - 401k: We offer a 3% 401k match for all eligible employee's. \n\n - Vacation and Holidays: Givebutter offers a Flexible PTO policy with uncapped vacation days and company-recognized holidays.\n\n - Wellness Week: Givebutter closes for one week each summer to prioritize rest and recharge for the entire team.\n\n - Parental Leave: We offer 12 weeks of paid leave for all parents and comprehensive leave planning management through Aidora.\n\n - Family Care Support: Access a company-paid UrbanSitter membership plus care credits to book trusted, background-checked caregivers for childcare, senior care, pet care, and household support when you need it most.\n\n - Home Office Stipend: Upgrade your home office with company-sponsored expenses, including high-quality laptops, monitors, and modern technology.\n\n - Coworking Stipend: Enjoy a monthly stipend that gives you the freedom to work from coworking spaces or cafés whenever you need connection, community, or a change of scenery.\n\n - Charitable Giving: Employees are encouraged to donate up to $50/month to any verified nonprofit they wish to support on Givebutter.\n\n - Professional Development: We offer learning and development reimbursement opportunities.\n\n - Love What You Do: We are a mission-driven company serving the charitable sector. Feel good about the work you're doing and the company you work for.\n\n\n\nInterview Process\n\nBelow is a high-level outline of our standard interview process\n\n 1. Recruiter Screen: A 30-minute conversation to learn more about your background, walk through the role, and ensure mutual alignment on expectations, values, and logistics.\n\n 2. Hiring Manager Interview: A deeper dive into your relevant experience, skillset, and working style. This is your first opportunity to connect directly with the person who may be your future manager.\n\n 3. Assessment (technical or non-technical): This stage will vary based on the role. It could involve a live coding session, case study, or take-home project. Some roles may include two parts to this stage to evaluate both practical skills and problem-solving approaches\n\n 4. Values Interview: A conversation with team members focused on how you align with our core values and leadership principles. \n\n 5. References: We connect with a few folks you’ve worked closely with to get a better picture of your working style and impact.\n\n 6. Offer: If all goes well, we’ll move to the offer stage!\n\nPlease note, we will have an AI note-taking tool join most of our interviews.\n\n\n\nHi potential new butterslice! A recent study from LinkedIn https://business.linkedin.com/content/dam/me/business/en-us/talent-solutions-lodestone/body/pdf/Gender-Insights-Report.pdf showed that most women apply to jobs only when they meet 100% of the requirements, whereas men will hit the apply button if they hit 60%. Givebutter is committed to building a diverse and inclusive team. So to the women and nonbinary folks out there feeling unsure if you're a perfect fit, we strongly encourage you to apply!"},{"id":"48ade4c5-d778-499a-814f-d968610a1c64","title":"Chat Support Specialist ","department":"Customer Experience","team":"Customer Support","employmentType":"FullTime","location":"Remote, Philippines","secondaryLocations":[],"publishedAt":"2026-09-18T18:14:42.971+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"Philippines"}},"jobUrl":"https://jobs.ashbyhq.com/givebutter/48ade4c5-d778-499a-814f-d968610a1c64","applyUrl":"https://jobs.ashbyhq.com/givebutter/48ade4c5-d778-499a-814f-d968610a1c64/application","descriptionHtml":"Givebutter is the most-loved nonprofit fundraising and CRM platform, empowering millions of changemakers to raise more, pay less, and give better. Nonprofits use Givebutter to replace multiple tools so they can launch fundraisers and events, use donation forms and donor management (CRM), send emails and text blasts—all in one place. Use of the Givebutter platform is completely free with a 100% transparent tip-or-fee model.
Givebutter has been certified as a Great Place to Work® every year since 2021, and is the #1 rated nonprofit software company on G2 across multiple categories.
Our mission is to empower the changemaker in all of us. We believe giving should be fun, so you’ll want to do it again, and we also believe that work should be fun, so that you’ll have the greatest impact. We are excited to hear from talented people who want to work with other talented people in making the world a butter place—and have fun along the way.
Givebutter is looking for a Chat/Email Support Specialist with a positive attitude, attention to detail, and the ability to understand what a user is really asking, not just what they typed, and respond with clarity and confidence.
As a member of our Customer Support team, you will have the opportunity to support the fundraising efforts of a large and diverse group of NPOs, ranging from small nonprofits to large educational institutions to Fortune 500 companies.
The primary responsibility of this role will be responding to inquiries from current users via live chat and email. We are an industry leader in the support space with high expectations. Live chat accounts for approximately 80% of your workload, with a first response time of under 2 minutes. Our CSAT is above 96%, and IQS scores are expected to be 98% or higher.
This role requires strong problem-solving skills, sound judgment, and confidence, even with a rapidly changing product. You will regularly encounter questions that don't have an obvious or documented answer. Successful candidates are comfortable analyzing situations in real time, asking thoughtful follow-up questions, and working toward a solution even when the path forward isn't immediately clear.
We're looking for someone who takes ownership of the user experience during every chat and email. This means actively working through problems, thinking beyond the surface question, and ensuring the user leaves the conversation feeling confident about the solution. You'll have access to internal resources, documentation, and a supportive team, but you'll also be expected to navigate conversations independently and confidently. You should be comfortable multitasking across research, internal tools, and customer conversations at the same time.
If you do your best work when you have time to research before responding, prefer to use a decision tree, or prefer conversations that follow a predictable pattern, this may not be the role for you.
If the thought of waking up every day and getting to \"help people help people\" excites you, then we look forward to hearing from you. 😀
Position Details 📍
Employment: Direct-hire, permanent position employed by Givebutter via our Employer of Record (EOR), Deel
Tentative start date: November 16, 2026
Pay rate: PHP 550/hour
Paid training: Monday - Friday, 9AM - 6PM US Eastern Time for 3 months (40 hours/week)
Equipment: Company tech will be provided
Available Shifts 🕐
We have four permanent positions available across the following shifts:
Saturday - Wednesday, 9AM - 6PM ET: 2 positions available
Saturday - Wednesday, 3PM - 12AM ET: 1 position available
Sunday - Thursday, 3PM - 12AM ET: 1 position available
Responsibilities 💻
Respond to queries from users in a timely and accurate way via live chat and email
Follow up with unresponsive users and leads to ensure their questions are resolved
Proactively identify user needs and help customers implement specific features
Analyze product malfunctions (for example, by testing different scenarios or impersonating users) and report them
Gather user feedback, feature requests, and workarounds, and proactively suggest improvements
Be empathetic and a great problem-solver, even when handling multiple conversations at the same time
Requirements 📚
5+ years of experience as a Live Chat Support Specialist in the tech industry
2+ years of remote experience
Experience handling multiple incoming chat requests simultaneously
High adaptability and positive attitude in a dynamic environment
Experience using help desk software and remote tools (i.e. Intercom, Slack, Notion)
Excellent written and verbal communication skills in English
Agents must provide their own stable internet connection
Benefits - Specific to Philippines Agents Only 🇵🇭
Remote Work: Work from anywhere. Must be a citizen of the Philippines for this role.
Job Security: Employed full-time by Givebutter via an EOR called Deel.
Health Insurance: We offer HMO medical insurance covered 100% for employees.
Holiday Pay: Givebutter Chat Support is open 24/7. We honor all PH labor laws regarding holiday pay, overtime, and shift differentials.
Performance Bonuses
PTO: Generous annual PTO allowance.
Additional Annual Leave: Bereavement: 5 days, Maternity: 105 days, Paternity: 30 days, Adoption: 60 days, Domestic Violence: 10 days.
Charitable Giving: Employees are provided a monthly allowance of up to $50 USD/month to donate to any verified nonprofit they wish to support on Givebutter.
Love What You Do: We are a mission-driven company serving the charitable sector. Feel good about the work you're doing and the company you work for.
Please note that the benefits and interview process listed below are specific to U.S. employees.
Remote Work: Work remotely from one of our 10 hubs (Austin, Denver, Indianapolis, Los Angeles, San Francisco, New York, Salt Lake City, Minneapolis, Seattle, and Nashville).
Health Insurance: We offer Medical, Dental, and Vision insurance covered 100% for employees as well as HSA and FSA accounts.
Dependent Care Coverage: We offer coverage for dependents, with 50% of Medical, Dental, and Vision premiums covered for all eligible dependents.
Mental Health: Givebutter health insurance plans come with access to a TalkSpace membership.
401k: We offer a 3% 401k match for all eligible employee's.
Vacation and Holidays: Givebutter offers a Flexible PTO policy with uncapped vacation days and company-recognized holidays.
Wellness Week: Givebutter closes for one week each summer to prioritize rest and recharge for the entire team.
Parental Leave: We offer 12 weeks of paid leave for all parents and comprehensive leave planning management through Aidora.
Family Care Support: Access a company-paid UrbanSitter membership plus care credits to book trusted, background-checked caregivers for childcare, senior care, pet care, and household support when you need it most.
Home Office Stipend: Upgrade your home office with company-sponsored expenses, including high-quality laptops, monitors, and modern technology.
Coworking Stipend: Enjoy a monthly stipend that gives you the freedom to work from coworking spaces or cafés whenever you need connection, community, or a change of scenery.
Charitable Giving: Employees are encouraged to donate up to $50/month to any verified nonprofit they wish to support on Givebutter.
Professional Development: We offer learning and development reimbursement opportunities.
Love What You Do: We are a mission-driven company serving the charitable sector. Feel good about the work you're doing and the company you work for.
Interview Process
Below is a high-level outline of our standard interview process
Recruiter Screen: A 30-minute conversation to learn more about your background, walk through the role, and ensure mutual alignment on expectations, values, and logistics.
Hiring Manager Interview: A deeper dive into your relevant experience, skillset, and working style. This is your first opportunity to connect directly with the person who may be your future manager.
Assessment (technical or non-technical): This stage will vary based on the role. It could involve a live coding session, case study, or take-home project. Some roles may include two parts to this stage to evaluate both practical skills and problem-solving approaches
Values Interview: A conversation with team members focused on how you align with our core values and leadership principles.
References: We connect with a few folks you’ve worked closely with to get a better picture of your working style and impact.
Offer: If all goes well, we’ll move to the offer stage!
Please note, we will have an AI note-taking tool join most of our interviews.
Hi potential new butterslice! A recent study from LinkedIn showed that most women apply to jobs only when they meet 100% of the requirements, whereas men will hit the apply button if they hit 60%. Givebutter is committed to building a diverse and inclusive team. So to the women and nonbinary folks out there feeling unsure if you're a perfect fit, we strongly encourage you to apply!
","descriptionPlain":"COMPANY DESCRIPTION\n\nGivebutter is the most-loved nonprofit fundraising and CRM platform, empowering millions of changemakers to raise more, pay less, and give better. Nonprofits use Givebutter to replace multiple tools so they can launch fundraisers and events, use donation forms and donor management (CRM), send emails and text blasts—all in one place. Use of the Givebutter platform is completely free with a 100% transparent tip-or-fee model.\n\n\n\nGivebutter has been certified as a Great Place to Work® every year since 2021, and is the #1 rated nonprofit software company on G2 across multiple categories.\n\n\n\nOur mission is to empower the changemaker in all of us. We believe giving should be fun, so you’ll want to do it again, and we also believe that work should be fun, so that you’ll have the greatest impact. We are excited to hear from talented people who want to work with other talented people in making the world a butter place—and have fun along the way. \n\n\n\n\nROLE DESCRIPTION\n\nGivebutter is looking for a Chat/Email Support Specialist with a positive attitude, attention to detail, and the ability to understand what a user is really asking, not just what they typed, and respond with clarity and confidence.\n\n\n\nAs a member of our Customer Support team, you will have the opportunity to support the fundraising efforts of a large and diverse group of NPOs, ranging from small nonprofits to large educational institutions to Fortune 500 companies.\n\n\n\nThe primary responsibility of this role will be responding to inquiries from current users via live chat and email. We are an industry leader in the support space with high expectations. Live chat accounts for approximately 80% of your workload, with a first response time of under 2 minutes. Our CSAT is above 96%, and IQS scores are expected to be 98% or higher.\n\n\n\nThis role requires strong problem-solving skills, sound judgment, and confidence, even with a rapidly changing product. You will regularly encounter questions that don't have an obvious or documented answer. Successful candidates are comfortable analyzing situations in real time, asking thoughtful follow-up questions, and working toward a solution even when the path forward isn't immediately clear.\n\n\n\nWe're looking for someone who takes ownership of the user experience during every chat and email. This means actively working through problems, thinking beyond the surface question, and ensuring the user leaves the conversation feeling confident about the solution. You'll have access to internal resources, documentation, and a supportive team, but you'll also be expected to navigate conversations independently and confidently. You should be comfortable multitasking across research, internal tools, and customer conversations at the same time.\n\n\n\nIf you do your best work when you have time to research before responding, prefer to use a decision tree, or prefer conversations that follow a predictable pattern, this may not be the role for you.\n\n\n\nIf the thought of waking up every day and getting to \"help people help people\" excites you, then we look forward to hearing from you. 😀\n\n\nPosition Details 📍\n\n - Employment: Direct-hire, permanent position employed by Givebutter via our Employer of Record (EOR), Deel\n\n - Tentative start date: November 16, 2026\n\n - Pay rate: PHP 550/hour\n\n - Paid training: Monday - Friday, 9AM - 6PM US Eastern Time for 3 months (40 hours/week)\n\n - Equipment: Company tech will be provided\n\n\n\nAvailable Shifts 🕐\n\nWe have four permanent positions available across the following shifts:\n\n - Saturday - Wednesday, 9AM - 6PM ET: 2 positions available\n\n - Saturday - Wednesday, 3PM - 12AM ET: 1 position available\n\n - Sunday - Thursday, 3PM - 12AM ET: 1 position available\n\n\n\nResponsibilities 💻\n\n - Respond to queries from users in a timely and accurate way via live chat and email \n\n - Follow up with unresponsive users and leads to ensure their questions are resolved \n\n - Proactively identify user needs and help customers implement specific features \n\n - Analyze product malfunctions (for example, by testing different scenarios or impersonating users) and report them \n\n - Gather user feedback, feature requests, and workarounds, and proactively suggest improvements\n\n - Be empathetic and a great problem-solver, even when handling multiple conversations at the same time\n\n\n\nRequirements 📚\n\n - 5+ years of experience as a Live Chat Support Specialist in the tech industry\n\n - 2+ years of remote experience\n\n - Experience handling multiple incoming chat requests simultaneously\n\n - High adaptability and positive attitude in a dynamic environment\n\n - Experience using help desk software and remote tools (i.e. Intercom, Slack, Notion) \n\n - Excellent written and verbal communication skills in English\n\n - Agents must provide their own stable internet connection \n\n\n\nBenefits - Specific to Philippines Agents Only 🇵🇭\n\n - Remote Work: Work from anywhere. Must be a citizen of the Philippines for this role.\n\n - Job Security: Employed full-time by Givebutter via an EOR called Deel.\n\n - Health Insurance: We offer HMO medical insurance covered 100% for employees.\n\n - Holiday Pay: Givebutter Chat Support is open 24/7. We honor all PH labor laws regarding holiday pay, overtime, and shift differentials.\n\n - Performance Bonuses\n\n - PTO: Generous annual PTO allowance.\n\n - Additional Annual Leave: Bereavement: 5 days, Maternity: 105 days, Paternity: 30 days, Adoption: 60 days, Domestic Violence: 10 days.\n\n - Charitable Giving: Employees are provided a monthly allowance of up to $50 USD/month to donate to any verified nonprofit they wish to support on Givebutter.\n\n - Love What You Do: We are a mission-driven company serving the charitable sector. Feel good about the work you're doing and the company you work for.\n \n \n \n\nPlease note that the benefits and interview process listed below are specific to U.S. employees.\n\n \n \n\n\n\n\nMORE ABOUT GIVEBUTTER\n\nBenefits https://givebutter.notion.site/Benefits-49d3a8c28f1b4bbc90509dd8d4db3312\n\n - Remote Work: Work remotely from one of our 10 hubs (Austin, Denver, Indianapolis, Los Angeles, San Francisco, New York, Salt Lake City, Minneapolis, Seattle, and Nashville). \n\n - Health Insurance: We offer Medical, Dental, and Vision insurance covered 100% for employees as well as HSA and FSA accounts.\n\n - Dependent Care Coverage: We offer coverage for dependents, with 50% of Medical, Dental, and Vision premiums covered for all eligible dependents.\n\n - Mental Health: Givebutter health insurance plans come with access to a TalkSpace membership.\n\n - 401k: We offer a 3% 401k match for all eligible employee's. \n\n - Vacation and Holidays: Givebutter offers a Flexible PTO policy with uncapped vacation days and company-recognized holidays.\n\n - Wellness Week: Givebutter closes for one week each summer to prioritize rest and recharge for the entire team.\n\n - Parental Leave: We offer 12 weeks of paid leave for all parents and comprehensive leave planning management through Aidora.\n\n - Family Care Support: Access a company-paid UrbanSitter membership plus care credits to book trusted, background-checked caregivers for childcare, senior care, pet care, and household support when you need it most.\n\n - Home Office Stipend: Upgrade your home office with company-sponsored expenses, including high-quality laptops, monitors, and modern technology.\n\n - Coworking Stipend: Enjoy a monthly stipend that gives you the freedom to work from coworking spaces or cafés whenever you need connection, community, or a change of scenery.\n\n - Charitable Giving: Employees are encouraged to donate up to $50/month to any verified nonprofit they wish to support on Givebutter.\n\n - Professional Development: We offer learning and development reimbursement opportunities.\n\n - Love What You Do: We are a mission-driven company serving the charitable sector. Feel good about the work you're doing and the company you work for.\n\n\n\nInterview Process\n\nBelow is a high-level outline of our standard interview process\n\n 1. Recruiter Screen: A 30-minute conversation to learn more about your background, walk through the role, and ensure mutual alignment on expectations, values, and logistics.\n\n 2. Hiring Manager Interview: A deeper dive into your relevant experience, skillset, and working style. This is your first opportunity to connect directly with the person who may be your future manager.\n\n 3. Assessment (technical or non-technical): This stage will vary based on the role. It could involve a live coding session, case study, or take-home project. Some roles may include two parts to this stage to evaluate both practical skills and problem-solving approaches\n\n 4. Values Interview: A conversation with team members focused on how you align with our core values and leadership principles. \n\n 5. References: We connect with a few folks you’ve worked closely with to get a better picture of your working style and impact.\n\n 6. Offer: If all goes well, we’ll move to the offer stage!\n\nPlease note, we will have an AI note-taking tool join most of our interviews.\n\n\n\nHi potential new butterslice! A recent study from LinkedIn https://business.linkedin.com/content/dam/me/business/en-us/talent-solutions-lodestone/body/pdf/Gender-Insights-Report.pdf showed that most women apply to jobs only when they meet 100% of the requirements, whereas men will hit the apply button if they hit 60%. Givebutter is committed to building a diverse and inclusive team. So to the women and nonbinary folks out there feeling unsure if you're a perfect fit, we strongly encourage you to apply!"}],"apiVersion":"1"}