About Glia
Glia is the #1 Banking AI platform, empowering community and regional financial institutions to create efficiencies, accelerate loan growth, drive deposits, and deliver experiences that win against megabanks and fintechs.
Glia's Banking AI Operating System is a central intelligence layer on top of existing tech stacks, activating an AI workforce of specialized agents that draw from banking data, interaction history, and integrated systems of record. These banking-trained agents automate workflows across voice and digital–from front office to back office–resulting in decreased operational costs and the Universal Banker model.
Trusted by 700+ banks and credit unions for its ironclad security and reliability, Glia delivers the industry’s first contractual no-hallucination guarantee. It’s why Glia customers quickly and confidently put Banking AI to work with measurable results from day one. More information about Glia can be found at glia.com.
The Role:
As a Senior Associate Launch Manager, you’ll become a leading expert in all Glia products and be the face of Glia to our Clients as they onboard. Each Client has unique needs and you will need to act as a trusted advisor, providing technical and operational guidance to help them effectively leverage our products, drive maximum business impact, and accelerate time-to-value.
The ideal candidate…
Is known for their attention to detail as well as their ability to see the big picture
Has supported or led multiple onboarding projects simultaneously
Understands they are accountable for the success of a project and ensures their team gets the work done on time
Is excited to create new processes that drive efficiencies
Understands the importance of communication and the value of tight relationships, cross-functionally as well as within their direct team
Is a natural leader who uses influence to drive success
Glia has a positive, diverse, and supportive culture—we look for people who are curious, inventive, and work to be a little better every single day.
If this sounds like a good fit for you, why not say hello?
What you’ll do:
Implementation Portfolio Management: Oversee and support a portfolio of client implementation projects across their complete lifecycle, from the initial Sales hand-off through to a successful launch.
Cross-Functional Management: Serve as the consultant, application configuration expert, and project manager while keeping both internal and external teams engaged and aligned.
Value Delivery: Translate the deployment of Glia’s tools and technology into measurable ROI for the customer, communicating this value clearly and consistently to executive stakeholders.
Project Management: Build and maintain critical project infrastructure, including project schedules, communication plans, test plans, and RAID logs tailored to each client.
Risk Mitigation: Manage client expectations, proactively flag alignment issues, and escalate blockers through internal channels as necessary to keep timelines on track.
Enablement: Confidently train client administrators on platform configuration and support operators through simulated training exercises.
Process Optimization: Continuously identify, define, and recommend internal procedures to scale and facilitate better service delivery.
What you’ll bring:
2+ years of experience managing implementations for SaaS or Enterprise-level clients
Understanding of APIs, HTML, and network security
Hands-on experience configuring applications or software platforms (e.g., website CMS like Drupal, CRM systems, or enterprise software tools).
Proven ability to coordinate multiple Client-facing projects simultaneously
Experience collaborating across multiple teams including Sales, Product, Customer Success, and Development/Engineering to ensure completion of deliverables
A team player attitude with strong presentation skills, self-confidence, and enthusiasm
Curious by nature, enthusiastic problem solver, capable of meeting challenges in an efficient but also scalable way
Strong project management skills and a background in technical consultancy
Excellent written, oral, and social interpersonal skills across multiple audiences and methods
Highly collaborative and flexible
Growth mindset with a natural curiosity about technology
Bonus Points
Experience working in or with Contact Centers
Experience training end-users on systems
Experience within the Financial Services, Insurance, or Healthcare Industries
A project management or technical certification or related professional coursework
Experience working in a consultancy role
Glia is an equal-opportunity employer. Glia does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.
The Glia Talent Acquisition team uses @glia.com and @gliatalent.com email addresses for coordinating interviews, providing updates, and sending documents.
Our hiring process involves an introduction, practical and team interviews, and a decision and offer. For more information, visit our Recruitment Privacy Notice page or contact our talent team via talent@glia.com
","descriptionPlain":"About Glia\n\nGlia is the #1 Banking AI platform, empowering community and regional financial institutions to create efficiencies, accelerate loan growth, drive deposits, and deliver experiences that win against megabanks and fintechs.\n\nGlia's Banking AI Operating System is a central intelligence layer on top of existing tech stacks, activating an AI workforce of specialized agents that draw from banking data, interaction history, and integrated systems of record. These banking-trained agents automate workflows across voice and digital–from front office to back office–resulting in decreased operational costs and the Universal Banker model.\n\nTrusted by 700+ banks and credit unions for its ironclad security and reliability, Glia delivers the industry’s first contractual no-hallucination guarantee. It’s why Glia customers quickly and confidently put Banking AI to work with measurable results from day one. More information about Glia can be found at glia.com http://glia.com.\n\nThe Role:\n\nAs a Senior Associate Launch Manager, you’ll become a leading expert in all Glia products and be the face of Glia to our Clients as they onboard. Each Client has unique needs and you will need to act as a trusted advisor, providing technical and operational guidance to help them effectively leverage our products, drive maximum business impact, and accelerate time-to-value.\n\nThe ideal candidate…\n\n - Is known for their attention to detail as well as their ability to see the big picture\n\n - Has supported or led multiple onboarding projects simultaneously\n\n - Understands they are accountable for the success of a project and ensures their team gets the work done on time\n\n - Is excited to create new processes that drive efficiencies\n\n - Understands the importance of communication and the value of tight relationships, cross-functionally as well as within their direct team\n\n - Is a natural leader who uses influence to drive success\n\nGlia has a positive, diverse, and supportive culture—we look for people who are curious, inventive, and work to be a little better every single day.\n\nIf this sounds like a good fit for you, why not say hello?\n\nWhat you’ll do:\n\n - Implementation Portfolio Management: Oversee and support a portfolio of client implementation projects across their complete lifecycle, from the initial Sales hand-off through to a successful launch.\n\n - Cross-Functional Management: Serve as the consultant, application configuration expert, and project manager while keeping both internal and external teams engaged and aligned.\n\n - Value Delivery: Translate the deployment of Glia’s tools and technology into measurable ROI for the customer, communicating this value clearly and consistently to executive stakeholders.\n\n - Project Management: Build and maintain critical project infrastructure, including project schedules, communication plans, test plans, and RAID logs tailored to each client.\n\n - Risk Mitigation: Manage client expectations, proactively flag alignment issues, and escalate blockers through internal channels as necessary to keep timelines on track.\n\n - Enablement: Confidently train client administrators on platform configuration and support operators through simulated training exercises.\n\n - Process Optimization: Continuously identify, define, and recommend internal procedures to scale and facilitate better service delivery.\n\nWhat you’ll bring:\n\n - 2+ years of experience managing implementations for SaaS or Enterprise-level clients\n\n - Understanding of APIs, HTML, and network security\n\n - Hands-on experience configuring applications or software platforms (e.g., website CMS like Drupal, CRM systems, or enterprise software tools).\n\n - Proven ability to coordinate multiple Client-facing projects simultaneously\n\n - Experience collaborating across multiple teams including Sales, Product, Customer Success, and Development/Engineering to ensure completion of deliverables\n\n - A team player attitude with strong presentation skills, self-confidence, and enthusiasm\n\n - Curious by nature, enthusiastic problem solver, capable of meeting challenges in an efficient but also scalable way\n\n - Strong project management skills and a background in technical consultancy\n\n - Excellent written, oral, and social interpersonal skills across multiple audiences and methods\n\n - Highly collaborative and flexible\n\n - Growth mindset with a natural curiosity about technology\n\nBonus Points\n\n - Experience working in or with Contact Centers\n\n - Experience training end-users on systems\n\n - Experience within the Financial Services, Insurance, or Healthcare Industries\n\n - A project management or technical certification or related professional coursework\n\n - Experience working in a consultancy role\n\nGlia is an equal-opportunity employer. Glia does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.\n\nThe Glia Talent Acquisition team uses @glia.com http://glia.com and @ darina.danchenko@gliatalent.comgliatalent.com http://gliatalent.com email addresses for coordinating interviews, providing updates, and sending documents. \n\nOur hiring process involves an introduction, practical and team interviews, and a decision and offer. For more information, visit our Recruitment Privacy Notice page https://www.glia.com/eu-recruitment-privacy-notice or contact our talent team via talent@glia.com","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"1533ba2c-5c39-43bb-b828-eb0dee0469c2","title":"Business Development Representative","department":"Marketing","team":"Business Development","employmentType":"FullTime","location":"Salt Lake City","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-09-11T15:55:19.933+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":null,"jobUrl":"https://jobs.ashbyhq.com/glia/1533ba2c-5c39-43bb-b828-eb0dee0469c2","applyUrl":"https://jobs.ashbyhq.com/glia/1533ba2c-5c39-43bb-b828-eb0dee0469c2/application","descriptionHtml":"About Glia
Glia is the #1 Banking AI platform, empowering community and regional financial institutions to create efficiencies, accelerate loan growth, drive deposits, and deliver experiences that win against megabanks and fintechs.
Glia's Banking AI Operating System is a central intelligence layer on top of existing tech stacks, activating an AI workforce of specialized agents that draw from banking data, interaction history, and integrated systems of record. These banking-trained agents automate workflows across voice and digital–from front office to back office–resulting in decreased operational costs and the Universal Banker model.
Trusted by 700+ banks and credit unions for its ironclad security and reliability, Glia delivers the industry’s first contractual no-hallucination guarantee. It’s why Glia customers quickly and confidently put Banking AI to work with measurable results from day one. More information about Glia can be found at glia.com.
Business Development Representative
----------------------------------------------------------------------------------------------------------------------------------------------------------
Location: Hybrid
Salt Lake City, Utah (Lehi)
At Glia, our Business Development Representatives are pivotal to company success. As a Glia BDR, you will be a key member of our fast-growing and high-performing go-to-market team. Specifically, you will communicate with potential clients via phone, emails, social media, and other channels to build interest in Glia’s industry-leading Unified Interaction Management technology platform.
Ready for your rocketship? We are seeking a results-oriented, motivated hunter who is energized and eager to work with assigned Account Executives to build qualified sales pipeline. In this role, you will be responsible for outreach to prospective clients to educate them about Glia, and generate meetings and pipeline opportunities. You’ll work in both Inbound and Outbound business development, and become an expert at using the very best lead-generation and account-based marketing tools to identify relevant contacts and craft accurate and targeted lists of prospects. You will also conduct sales development best practices with email, phone, and social drips using outreach cadences to connect with new contacts.
As a Glia Business Development Representative, you’ll have the exciting career growth opportunity to be a part of a training program designed to equip our BDRs with the essential skills and knowledge needed to excel as technology Account Executives. This experience offers a blend of theoretical instruction and hands-on practice, covering crucial topics such as advanced sales techniques, technology trends, and industry-specific insights. Participants will engage in role-playing exercises, case studies, and mentorship sessions with seasoned sales professionals, allowing them to refine their communication, negotiation, and problem-solving abilities. By the end of the program, graduates will have developed a robust skill set, a deep understanding of the technology landscape, and the confidence to navigate complex sales cycles, positioning them for success in their new roles as Account Executives and setting the foundation for long-term career growth in the dynamic world of technology sales.
Duties and Responsibilities:
Become an expert at using lead-generation tools such as SalesLoft, Salesforce, ZoomInfo, Sales Navigator and account-based marketing tools others to accurately create targeted lists of prospects
Conform to best practices for sales development/business development with regards to telephone calls, LinkedIn, e-mails, and conferencing calls with new prospects
Follow up on marketing qualified leads
Work with Marketing to craft the best follow-up strategies for Inbound leads
Work with your assigned Account Executives in Sales to build Outbound plans
Ask targeted, intelligent questions to speak knowledgeably with C-suite and VP-level executives
Coordinate meetings for Account Executives and log all activities in our CRM
Achieve monthly goals for meetings set and new pipeline opportunity creation
Qualifications:
1+ years of experience as a Sales Development Representative or Business Development Representative a plus
Experience working in Banking, Insurance, Fintech, or other Financial Services a plus
Fundamental understanding of the lead generation process a plus
Experience in high-growth technology organizations a plus
Bachelor's degree required
Desire to work in a fast-paced, results-focused business environment
Strong ability to establish rapport with a wide variety of potential clients and teammates
Driven, self-motivated and positive personality
Demonstrated history of high achievement in previous roles
Ability to learn quickly and execute ideas
Excellent verbal and written communication skills
Glia is an equal-opportunity employer. Glia does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.
The Glia Talent Acquisition team uses @glia.com and @gliatalent.com email addresses for coordinating interviews, providing updates, and sending documents.
Our hiring process involves an introduction, practical and team interviews, and a decision and offer. For more information, visit our Recruitment Privacy Notice page or contact our talent team via talent@glia.com
","descriptionPlain":"About Glia\n\nGlia is the #1 Banking AI platform, empowering community and regional financial institutions to create efficiencies, accelerate loan growth, drive deposits, and deliver experiences that win against megabanks and fintechs.\n\nGlia's Banking AI Operating System is a central intelligence layer on top of existing tech stacks, activating an AI workforce of specialized agents that draw from banking data, interaction history, and integrated systems of record. These banking-trained agents automate workflows across voice and digital–from front office to back office–resulting in decreased operational costs and the Universal Banker model.\n\nTrusted by 700+ banks and credit unions for its ironclad security and reliability, Glia delivers the industry’s first contractual no-hallucination guarantee. It’s why Glia customers quickly and confidently put Banking AI to work with measurable results from day one. More information about Glia can be found at glia.com http://glia.com.\n\nBusiness Development Representative\n\n----------------------------------------------------------------------------------------------------------------------------------------------------------\n\nLocation: Hybrid\n\n - Salt Lake City, Utah (Lehi) \n\n\nAt Glia, our Business Development Representatives are pivotal to company success. As a Glia BDR, you will be a key member of our fast-growing and high-performing go-to-market team. Specifically, you will communicate with potential clients via phone, emails, social media, and other channels to build interest in Glia’s industry-leading Unified Interaction Management technology platform. \n\n \n\nReady for your rocketship? We are seeking a results-oriented, motivated hunter who is energized and eager to work with assigned Account Executives to build qualified sales pipeline. In this role, you will be responsible for outreach to prospective clients to educate them about Glia, and generate meetings and pipeline opportunities. You’ll work in both Inbound and Outbound business development, and become an expert at using the very best lead-generation and account-based marketing tools to identify relevant contacts and craft accurate and targeted lists of prospects. You will also conduct sales development best practices with email, phone, and social drips using outreach cadences to connect with new contacts.\n\n \n\nAs a Glia Business Development Representative, you’ll have the exciting career growth opportunity to be a part of a training program designed to equip our BDRs with the essential skills and knowledge needed to excel as technology Account Executives. This experience offers a blend of theoretical instruction and hands-on practice, covering crucial topics such as advanced sales techniques, technology trends, and industry-specific insights. Participants will engage in role-playing exercises, case studies, and mentorship sessions with seasoned sales professionals, allowing them to refine their communication, negotiation, and problem-solving abilities. By the end of the program, graduates will have developed a robust skill set, a deep understanding of the technology landscape, and the confidence to navigate complex sales cycles, positioning them for success in their new roles as Account Executives and setting the foundation for long-term career growth in the dynamic world of technology sales.\n\n\n\n\n\nDuties and Responsibilities: \n\n\n\n - Become an expert at using lead-generation tools such as SalesLoft, Salesforce, ZoomInfo, Sales Navigator and account-based marketing tools others to accurately create targeted lists of prospects\n\n - Conform to best practices for sales development/business development with regards to telephone calls, LinkedIn, e-mails, and conferencing calls with new prospects\n\n - Follow up on marketing qualified leads\n\n - Work with Marketing to craft the best follow-up strategies for Inbound leads\n\n - Work with your assigned Account Executives in Sales to build Outbound plans\n\n - Ask targeted, intelligent questions to speak knowledgeably with C-suite and VP-level executives\n\n - Coordinate meetings for Account Executives and log all activities in our CRM\n\n - Achieve monthly goals for meetings set and new pipeline opportunity creation\n\n\nQualifications: \n\n\n\n - 1+ years of experience as a Sales Development Representative or Business Development Representative a plus\n\n - Experience working in Banking, Insurance, Fintech, or other Financial Services a plus\n\n - Fundamental understanding of the lead generation process a plus\n\n - Experience in high-growth technology organizations a plus\n\n - Bachelor's degree required\n\n - Desire to work in a fast-paced, results-focused business environment\n\n - Strong ability to establish rapport with a wide variety of potential clients and teammates\n\n - Driven, self-motivated and positive personality\n\n - Demonstrated history of high achievement in previous roles\n\n - Ability to learn quickly and execute ideas\n\n - Excellent verbal and written communication skills\n\nGlia is an equal-opportunity employer. Glia does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.\n\nThe Glia Talent Acquisition team uses @glia.com http://glia.com and @ darina.danchenko@gliatalent.comgliatalent.com http://gliatalent.com email addresses for coordinating interviews, providing updates, and sending documents. \n\nOur hiring process involves an introduction, practical and team interviews, and a decision and offer. For more information, visit our Recruitment Privacy Notice page https://www.glia.com/eu-recruitment-privacy-notice or contact our talent team via talent@glia.com","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"be0563c8-9564-445f-b4ba-dbb668d2f2f4","title":"Launch Manager, Mexico","department":"Customer Success & Services","team":"Launch Management","employmentType":"FullTime","location":"Mexico","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-06-15T22:33:26.788+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":null,"jobUrl":"https://jobs.ashbyhq.com/glia/be0563c8-9564-445f-b4ba-dbb668d2f2f4","applyUrl":"https://jobs.ashbyhq.com/glia/be0563c8-9564-445f-b4ba-dbb668d2f2f4/application","descriptionHtml":"About Glia
Glia is the #1 Banking AI platform, empowering community and regional financial institutions to create efficiencies, accelerate loan growth, drive deposits, and deliver experiences that win against megabanks and fintechs.
Glia's Banking AI Operating System is a central intelligence layer on top of existing tech stacks, activating an AI workforce of specialized agents that draw from banking data, interaction history, and integrated systems of record. These banking-trained agents automate workflows across voice and digital–from front office to back office–resulting in decreased operational costs and the Universal Banker model.
Trusted by 700+ banks and credit unions for its ironclad security and reliability, Glia delivers the industry’s first contractual no-hallucination guarantee. It’s why Glia customers quickly and confidently put Banking AI to work with measurable results from day one. More information about Glia can be found at glia.com.
The Role:
As an Implementation Manager (Launch Manager), you’ll become a leading expert in all Glia products and be the face of Glia to our Clients as they onboard. Each Client has unique needs and you will need to act as a trusted advisor, providing technical and operational guidance to help them effectively leverage our products, drive maximum business impact, and accelerate time-to-value.
The ideal candidate…
Is a seasoned implementation expert known for their attention to detail as well as their ability to see the big picture
Has led multiple onboarding projects simultaneously as the sole or lead project manager
Understands they are accountable for the success of a project and ensures their team gets the work done on time
Is excited to create new processes that drive efficiencies
Understands the importance of communication and the value of tight relationships, cross-functionally as well as within their direct team
Is a natural leader who uses influence to drive success
Glia has a positive, diverse, and supportive culture—we look for people who are curious, inventive, and work to be a little better every single day.
If this sounds like a good fit for you, why not say hello?
What you’ll do:
Implementation Portfolio Management: Oversee a portfolio of 15-20 client implementation projects across their complete lifecycle, from the initial Sales hand-off through to a successful launch.
Cross-Functional Management: Serve as the consultant, application configuration expert, and project manager while keeping both internal and external teams engaged and aligned.
Value Delivery: Translate the deployment of Glia’s tools and technology into measurable ROI for the customer, communicating this value clearly and consistently to executive stakeholders.
Project Management: Build and maintain critical project infrastructure, including project schedules, communication plans, test plans, and RAID logs tailored to each client.
Risk Mitigation: Manage client expectations, proactively flag alignment issues, and escalate blockers through internal channels as necessary to keep timelines on track.
Enablement: Confidently train client administrators on platform configuration and support operators through simulated training exercises.
Process Optimization: Continuously identify, define, and recommend internal procedures to scale and facilitate better service delivery.
What you’ll bring:
4+ years of experience managing implementations for SaaS or Enterprise-level clients
Understanding of APIs, HTML, and network security
Hands-on experience configuring applications or software platforms (e.g., website CMS like Drupal, CRM systems, or enterprise software tools).
Proven ability to coordinate multiple Client-facing projects simultaneously
Experience collaborating across multiple teams including Sales, Product, Customer Success, and Development/Engineering to ensure completion of deliverables
A team player attitude with strong presentation skills, self-confidence, and enthusiasm
Curious by nature, enthusiastic problem solver, capable of meeting challenges in an efficient but also scalable way
Strong project management skills and a background in technical consultancy
Excellent written, oral, and social interpersonal skills across multiple audiences and methods
Highly collaborative and flexible
Growth mindset with a natural curiosity about technology
Bonus Points
Experience working in or with Contact Centers
Experience training end-users on systems
Experience within the Financial Services, Insurance, or Healthcare Industries
A project management or technical certification or related professional coursework
Experience working in a consultancy role
Glia is an equal-opportunity employer. Glia does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.
The Glia Talent Acquisition team uses @glia.com and @gliatalent.com email addresses for coordinating interviews, providing updates, and sending documents.
Our hiring process involves an introduction, practical and team interviews, and a decision and offer. For more information, visit our Recruitment Privacy Notice page or contact our talent team via talent@glia.com
","descriptionPlain":"About Glia\n\nGlia is the #1 Banking AI platform, empowering community and regional financial institutions to create efficiencies, accelerate loan growth, drive deposits, and deliver experiences that win against megabanks and fintechs.\n\nGlia's Banking AI Operating System is a central intelligence layer on top of existing tech stacks, activating an AI workforce of specialized agents that draw from banking data, interaction history, and integrated systems of record. These banking-trained agents automate workflows across voice and digital–from front office to back office–resulting in decreased operational costs and the Universal Banker model.\n\nTrusted by 700+ banks and credit unions for its ironclad security and reliability, Glia delivers the industry’s first contractual no-hallucination guarantee. It’s why Glia customers quickly and confidently put Banking AI to work with measurable results from day one. More information about Glia can be found at glia.com http://glia.com.\n\nThe Role:\n\nAs an Implementation Manager (Launch Manager), you’ll become a leading expert in all Glia products and be the face of Glia to our Clients as they onboard. Each Client has unique needs and you will need to act as a trusted advisor, providing technical and operational guidance to help them effectively leverage our products, drive maximum business impact, and accelerate time-to-value.\n\nThe ideal candidate…\n\n - Is a seasoned implementation expert known for their attention to detail as well as their ability to see the big picture\n\n - Has led multiple onboarding projects simultaneously as the sole or lead project manager\n\n - Understands they are accountable for the success of a project and ensures their team gets the work done on time\n\n - Is excited to create new processes that drive efficiencies\n\n - Understands the importance of communication and the value of tight relationships, cross-functionally as well as within their direct team\n\n - Is a natural leader who uses influence to drive success\n\nGlia has a positive, diverse, and supportive culture—we look for people who are curious, inventive, and work to be a little better every single day.\n\nIf this sounds like a good fit for you, why not say hello?\n\nWhat you’ll do:\n\n - Implementation Portfolio Management: Oversee a portfolio of 15-20 client implementation projects across their complete lifecycle, from the initial Sales hand-off through to a successful launch.\n\n - Cross-Functional Management: Serve as the consultant, application configuration expert, and project manager while keeping both internal and external teams engaged and aligned.\n\n - Value Delivery: Translate the deployment of Glia’s tools and technology into measurable ROI for the customer, communicating this value clearly and consistently to executive stakeholders.\n\n - Project Management: Build and maintain critical project infrastructure, including project schedules, communication plans, test plans, and RAID logs tailored to each client.\n\n - Risk Mitigation: Manage client expectations, proactively flag alignment issues, and escalate blockers through internal channels as necessary to keep timelines on track.\n\n - Enablement: Confidently train client administrators on platform configuration and support operators through simulated training exercises.\n\n - Process Optimization: Continuously identify, define, and recommend internal procedures to scale and facilitate better service delivery.\n\nWhat you’ll bring:\n\n - 4+ years of experience managing implementations for SaaS or Enterprise-level clients\n\n - Understanding of APIs, HTML, and network security\n\n - Hands-on experience configuring applications or software platforms (e.g., website CMS like Drupal, CRM systems, or enterprise software tools).\n\n - Proven ability to coordinate multiple Client-facing projects simultaneously\n\n - Experience collaborating across multiple teams including Sales, Product, Customer Success, and Development/Engineering to ensure completion of deliverables\n\n - A team player attitude with strong presentation skills, self-confidence, and enthusiasm\n\n - Curious by nature, enthusiastic problem solver, capable of meeting challenges in an efficient but also scalable way\n\n - Strong project management skills and a background in technical consultancy\n\n - Excellent written, oral, and social interpersonal skills across multiple audiences and methods\n\n - Highly collaborative and flexible\n\n - Growth mindset with a natural curiosity about technology\n\nBonus Points\n\n - Experience working in or with Contact Centers\n\n - Experience training end-users on systems\n\n - Experience within the Financial Services, Insurance, or Healthcare Industries\n\n - A project management or technical certification or related professional coursework\n\n - Experience working in a consultancy role\n\nGlia is an equal-opportunity employer. Glia does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.\n\nThe Glia Talent Acquisition team uses @glia.com http://glia.com and @ darina.danchenko@gliatalent.comgliatalent.com http://gliatalent.com email addresses for coordinating interviews, providing updates, and sending documents. \n\nOur hiring process involves an introduction, practical and team interviews, and a decision and offer. For more information, visit our Recruitment Privacy Notice page https://www.glia.com/eu-recruitment-privacy-notice or contact our talent team via talent@glia.com","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"7c0feaff-3f73-4aeb-9331-c5497a49faaa","title":"Account Executive - Enterprise (Tennessee / Kentucky)","department":"Sales","team":"Sales","employmentType":"FullTime","location":"US-Remote","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-04-27T13:32:51.832+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":null,"jobUrl":"https://jobs.ashbyhq.com/glia/7c0feaff-3f73-4aeb-9331-c5497a49faaa","applyUrl":"https://jobs.ashbyhq.com/glia/7c0feaff-3f73-4aeb-9331-c5497a49faaa/application","descriptionHtml":"About Glia
Glia is the #1 Banking AI platform, empowering community and regional financial institutions to create efficiencies, accelerate loan growth, drive deposits, and deliver experiences that win against megabanks and fintechs.
Glia's Banking AI Operating System is a central intelligence layer on top of existing tech stacks, activating an AI workforce of specialized agents that draw from banking data, interaction history, and integrated systems of record. These banking-trained agents automate workflows across voice and digital–from front office to back office–resulting in decreased operational costs and the Universal Banker model.
Trusted by 700+ banks and credit unions for its ironclad security and reliability, Glia delivers the industry’s first contractual no-hallucination guarantee. It’s why Glia customers quickly and confidently put Banking AI to work with measurable results from day one. More information about Glia can be found at glia.com.
We're growing rapidly, and seeking results-driven sales professionals to join our growing team. If you have what it takes to thrive in a fast-paced, dynamic fast-growth startup, keep reading!
The Role:
As a vital member of our Sales team, you will play a crucial role in advancing Glia's growth strategy. Your primary focus will be on driving new revenue from a select group of target accounts while also nurturing leads generated by our BDR team. If you're seeking to be part of a company experiencing rapid revenue growth, and you're excited about working with a highly valuable product that serves the digital transition of the world's Financial Institutions, this opportunity is tailor-made for you. Your experience will be instrumental in shaping our sales strategy and collaborating with Sales leadership who have successfully built a $1B valuation company.
What You'll Do:
Drive growth opportunities within top-tier enterprise accounts, setting the stage for business expansion.
Develop expertise in digital transformation and customer experience, establishing yourself as a leader in these domains.
Utilize a strategic, data-driven approach to guide clients toward innovative solutions.
Showcase the value of our platform with compelling ROI analyses that highlight its transformative impact.
Leverage your negotiation skills to secure large contracts involving multiple stakeholders.
Qualifications:
Located in Tennessee or Kentucky (or willing to travel up to 75% of the time)
Bachelor's Degree required
6+ years of SaaS experience
3+ years selling into Financial institutions or contact centers/customer experience software
3+ years of complex sales experience
A track record of consistently exceeding performance expectations.
Outstanding communication proficiency in phone, email, and other channels.
Ability to Navigate complex and intricate sales processes.
Proficiency in advanced sales methodologies such as MEDDIC or Command of the message
Glia is an equal-opportunity employer. Glia does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.
The Glia Talent Acquisition team uses @glia.com and @gliatalent.com email addresses for coordinating interviews, providing updates, and sending documents.
Our hiring process involves an introduction, practical and team interviews, and a decision and offer. For more information, visit our Recruitment Privacy Notice page or contact our talent team via talent@glia.com
","descriptionPlain":"About Glia\n\nGlia is the #1 Banking AI platform, empowering community and regional financial institutions to create efficiencies, accelerate loan growth, drive deposits, and deliver experiences that win against megabanks and fintechs.\n\nGlia's Banking AI Operating System is a central intelligence layer on top of existing tech stacks, activating an AI workforce of specialized agents that draw from banking data, interaction history, and integrated systems of record. These banking-trained agents automate workflows across voice and digital–from front office to back office–resulting in decreased operational costs and the Universal Banker model.\n\nTrusted by 700+ banks and credit unions for its ironclad security and reliability, Glia delivers the industry’s first contractual no-hallucination guarantee. It’s why Glia customers quickly and confidently put Banking AI to work with measurable results from day one. More information about Glia can be found at glia.com http://glia.com.\n\nWe're growing rapidly, and seeking results-driven sales professionals to join our growing team. If you have what it takes to thrive in a fast-paced, dynamic fast-growth startup, keep reading!\n\n\n\nThe Role:\n\nAs a vital member of our Sales team, you will play a crucial role in advancing Glia's growth strategy. Your primary focus will be on driving new revenue from a select group of target accounts while also nurturing leads generated by our BDR team. If you're seeking to be part of a company experiencing rapid revenue growth, and you're excited about working with a highly valuable product that serves the digital transition of the world's Financial Institutions, this opportunity is tailor-made for you. Your experience will be instrumental in shaping our sales strategy and collaborating with Sales leadership who have successfully built a $1B valuation company.\n\n\n\nWhat You'll Do: \n\n - Drive growth opportunities within top-tier enterprise accounts, setting the stage for business expansion.\n\n - Develop expertise in digital transformation and customer experience, establishing yourself as a leader in these domains.\n\n - Utilize a strategic, data-driven approach to guide clients toward innovative solutions.\n\n - Showcase the value of our platform with compelling ROI analyses that highlight its transformative impact.\n\n - Leverage your negotiation skills to secure large contracts involving multiple stakeholders.\n\n\n\nQualifications:\n\n - Located in Tennessee or Kentucky (or willing to travel up to 75% of the time)\n\n - Bachelor's Degree required\n\n - 6+ years of SaaS experience\n\n - 3+ years selling into Financial institutions or contact centers/customer experience software\n\n - 3+ years of complex sales experience\n\n - A track record of consistently exceeding performance expectations.\n\n - Outstanding communication proficiency in phone, email, and other channels.\n\n - Ability to Navigate complex and intricate sales processes.\n\n - Proficiency in advanced sales methodologies such as MEDDIC or Command of the message \n\nGlia is an equal-opportunity employer. Glia does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.\n\nThe Glia Talent Acquisition team uses @glia.com http://glia.com and @ darina.danchenko@gliatalent.comgliatalent.com http://gliatalent.com email addresses for coordinating interviews, providing updates, and sending documents. \n\nOur hiring process involves an introduction, practical and team interviews, and a decision and offer. For more information, visit our Recruitment Privacy Notice page https://www.glia.com/eu-recruitment-privacy-notice or contact our talent team via talent@glia.com","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"5b9c8564-fb65-42b1-9d5d-fc667a02c6fa","title":"Senior Associate, Solutions Architect, Mexico","department":"Customer Success & Services","team":"Solution Architecture","employmentType":"FullTime","location":"Mexico","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-08-13T15:38:46.531+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":null,"jobUrl":"https://jobs.ashbyhq.com/glia/5b9c8564-fb65-42b1-9d5d-fc667a02c6fa","applyUrl":"https://jobs.ashbyhq.com/glia/5b9c8564-fb65-42b1-9d5d-fc667a02c6fa/application","descriptionHtml":"About Glia
Glia is the #1 Banking AI platform, empowering community and regional financial institutions to create efficiencies, accelerate loan growth, drive deposits, and deliver experiences that win against megabanks and fintechs.
Glia's Banking AI Operating System is a central intelligence layer on top of existing tech stacks, activating an AI workforce of specialized agents that draw from banking data, interaction history, and integrated systems of record. These banking-trained agents automate workflows across voice and digital–from front office to back office–resulting in decreased operational costs and the Universal Banker model.
Trusted by 700+ banks and credit unions for its ironclad security and reliability, Glia delivers the industry’s first contractual no-hallucination guarantee. It’s why Glia customers quickly and confidently put Banking AI to work with measurable results from day one. More information about Glia can be found at glia.com.
The role
At Glia, our Solutions Architects collaborate with clients to implement innovative solutions that enhance customer engagement, improve operational efficiency, and deliver exceptional customer experiences.
What you'll do
Collaborate with clients to assess their business and technical requirements, proposing comprehensive solutions that address their challenges.
Translate business needs into a clear technical vision and guide its execution, ensuring alignment with client objectives.
Develop comprehensive technical documentation including statements of work to ensure clarity and alignment among stakeholders.
Lead the validation, delivery, and deployment of solutions, ensuring they meet quality and performance standards.
Educate and mentor remote teams, ensuring adherence to solution designs and best practices.
Communicate complex technical concepts effectively to both technical and non-technical stakeholders.
Requirements
3+ years of client-facing development experience, with a strong emphasis on solution architecture and design.
Proficiency in front-end technologies (HTML, CSS, Javascript) and back-end languages such as Node.js
Experience with AI tooling, cloud platforms (AWS, Azure, GCP) and understanding of the SaaS lifecycle.
Demonstrated ability to work collaboratively with engineering teams during agile development cycles.
Excellent problem-solving, written / verbal communication skills, and a proactive approach to addressing client needs.
Preferred qualifications
Experience in contact centers, telephony / VoIP, and financial services
Familiarity with implementing serverless, AI, big data, and/or other emerging technologies in enterprise technology stacks.
Relevant certifications in cloud platforms or solution architecture.
Glia is an equal-opportunity employer. Glia does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.
The Glia Talent Acquisition team uses @glia.com and @gliatalent.com email addresses for coordinating interviews, providing updates, and sending documents.
Our hiring process involves an introduction, practical and team interviews, and a decision and offer. For more information, visit our Recruitment Privacy Notice page or contact our talent team via talent@glia.com
","descriptionPlain":"About Glia\n\nGlia is the #1 Banking AI platform, empowering community and regional financial institutions to create efficiencies, accelerate loan growth, drive deposits, and deliver experiences that win against megabanks and fintechs.\n\nGlia's Banking AI Operating System is a central intelligence layer on top of existing tech stacks, activating an AI workforce of specialized agents that draw from banking data, interaction history, and integrated systems of record. These banking-trained agents automate workflows across voice and digital–from front office to back office–resulting in decreased operational costs and the Universal Banker model.\n\nTrusted by 700+ banks and credit unions for its ironclad security and reliability, Glia delivers the industry’s first contractual no-hallucination guarantee. It’s why Glia customers quickly and confidently put Banking AI to work with measurable results from day one. More information about Glia can be found at glia.com http://glia.com.\n\nThe role\n\nAt Glia, our Solutions Architects collaborate with clients to implement innovative solutions that enhance customer engagement, improve operational efficiency, and deliver exceptional customer experiences.\n\n\n\nWhat you'll do\n\n - Collaborate with clients to assess their business and technical requirements, proposing comprehensive solutions that address their challenges.\n\n - Translate business needs into a clear technical vision and guide its execution, ensuring alignment with client objectives.\n\n - Develop comprehensive technical documentation including statements of work to ensure clarity and alignment among stakeholders.\n\n - Lead the validation, delivery, and deployment of solutions, ensuring they meet quality and performance standards.\n\n - Educate and mentor remote teams, ensuring adherence to solution designs and best practices.\n\n - Communicate complex technical concepts effectively to both technical and non-technical stakeholders.\n\n\n\nRequirements\n\n - 3+ years of client-facing development experience, with a strong emphasis on solution architecture and design.\n\n - Proficiency in front-end technologies (HTML, CSS, Javascript) and back-end languages such as Node.js\n\n - Experience with AI tooling, cloud platforms (AWS, Azure, GCP) and understanding of the SaaS lifecycle.\n\n - Demonstrated ability to work collaboratively with engineering teams during agile development cycles.\n\n - Excellent problem-solving, written / verbal communication skills, and a proactive approach to addressing client needs.\n\n\n\nPreferred qualifications\n\n - Experience in contact centers, telephony / VoIP, and financial services\n\n - Familiarity with implementing serverless, AI, big data, and/or other emerging technologies in enterprise technology stacks.\n\n - Relevant certifications in cloud platforms or solution architecture.\n\nGlia is an equal-opportunity employer. Glia does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.\n\nThe Glia Talent Acquisition team uses @glia.com http://glia.com and @ darina.danchenko@gliatalent.comgliatalent.com http://gliatalent.com email addresses for coordinating interviews, providing updates, and sending documents. \n\nOur hiring process involves an introduction, practical and team interviews, and a decision and offer. For more information, visit our Recruitment Privacy Notice page https://www.glia.com/eu-recruitment-privacy-notice or contact our talent team via talent@glia.com","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"6048dc7a-6bea-4a3a-9c3a-b583550b81b3","title":"Client Engineer Intern, Mexico City","department":"Customer Success & Services","team":"Client Engineering","employmentType":"FullTime","location":"Mexico","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-07-24T19:49:50.399+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":null,"jobUrl":"https://jobs.ashbyhq.com/glia/6048dc7a-6bea-4a3a-9c3a-b583550b81b3","applyUrl":"https://jobs.ashbyhq.com/glia/6048dc7a-6bea-4a3a-9c3a-b583550b81b3/application","descriptionHtml":"About Glia
Glia is the #1 Banking AI platform, empowering community and regional financial institutions to create efficiencies, accelerate loan growth, drive deposits, and deliver experiences that win against megabanks and fintechs.
Glia's Banking AI Operating System is a central intelligence layer on top of existing tech stacks, activating an AI workforce of specialized agents that draw from banking data, interaction history, and integrated systems of record. These banking-trained agents automate workflows across voice and digital–from front office to back office–resulting in decreased operational costs and the Universal Banker model.
Trusted by 700+ banks and credit unions for its ironclad security and reliability, Glia delivers the industry’s first contractual no-hallucination guarantee. It’s why Glia customers quickly and confidently put Banking AI to work with measurable results from day one. More information about Glia can be found at glia.com.
The Role:
As a Client Engineer Intern at Glia, you will support the Client Engineer Team in helping customers resolve technical challenges, learn how to provide proactive guidance, and gain hands-on experience with Glia’s technologies. This internship is designed to give you exposure to customer-facing engineering work, technical troubleshooting, and collaborative problem-solving in a fast‑paced environment.
What you’ll do:
Assist in resolving technical inquiries from customers and partners using Glia’s Digital Customer Service platform.
Shadow and support engineers in setting up technical integrations with customer and partner teams (developers, architects, analysts).
Learn to collaborate with Product and Engineering teams by documenting issues in JIRA and communicating via Slack.
Participate in troubleshooting bugs and defects raised through the Service Desk or virtual channels.
Engage with cross‑functional teams (Engineering, Product Management, Customer Success) to see how solutions are developed collaboratively.
Learn complex and intriguing topics about Glia's infrastructure.
Requirements:
Currently pursuing a Bachelor’s degree in Software Engineering, Computer Science, or a related field.
Great understanding of web technologies and APIs.
Strong interest in customer support, problem-solving, and technical troubleshooting.
Good communication skills in English B2 minimum (reading, writing, listening).
Eagerness to learn in a fast‑paced, collaborative environment.
What you will get
Gain practical experience in technical troubleshooting and customer support.
Learn how APIs, RESTful technologies, and cloud solutions are integrated and maintained.
Develop communication skills for both technical and non‑technical audiences.
Understand how to prioritize tasks and manage workload in a dynamic environment.
Build confidence in working with modern web technology stacks.
Glia is an equal-opportunity employer. Glia does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.
The Glia Talent Acquisition team uses @glia.com and @gliatalent.com email addresses for coordinating interviews, providing updates, and sending documents.
Our hiring process involves an introduction, practical and team interviews, and a decision and offer. For more information, visit our Recruitment Privacy Notice page or contact our talent team via talent@glia.com
","descriptionPlain":"About Glia\n\nGlia is the #1 Banking AI platform, empowering community and regional financial institutions to create efficiencies, accelerate loan growth, drive deposits, and deliver experiences that win against megabanks and fintechs.\n\nGlia's Banking AI Operating System is a central intelligence layer on top of existing tech stacks, activating an AI workforce of specialized agents that draw from banking data, interaction history, and integrated systems of record. These banking-trained agents automate workflows across voice and digital–from front office to back office–resulting in decreased operational costs and the Universal Banker model.\n\nTrusted by 700+ banks and credit unions for its ironclad security and reliability, Glia delivers the industry’s first contractual no-hallucination guarantee. It’s why Glia customers quickly and confidently put Banking AI to work with measurable results from day one. More information about Glia can be found at glia.com http://glia.com.\n\nThe Role:\n\nAs a Client Engineer Intern at Glia, you will support the Client Engineer Team in helping customers resolve technical challenges, learn how to provide proactive guidance, and gain hands-on experience with Glia’s technologies. This internship is designed to give you exposure to customer-facing engineering work, technical troubleshooting, and collaborative problem-solving in a fast‑paced environment.\n\n\nWhat you’ll do:\n\n - Assist in resolving technical inquiries from customers and partners using Glia’s Digital Customer Service platform.\n\n - Shadow and support engineers in setting up technical integrations with customer and partner teams (developers, architects, analysts).\n\n - Learn to collaborate with Product and Engineering teams by documenting issues in JIRA and communicating via Slack.\n\n - Participate in troubleshooting bugs and defects raised through the Service Desk or virtual channels.\n\n - Engage with cross‑functional teams (Engineering, Product Management, Customer Success) to see how solutions are developed collaboratively.\n\n - Learn complex and intriguing topics about Glia's infrastructure.\n\n \n\nRequirements:\n\n - Currently pursuing a Bachelor’s degree in Software Engineering, Computer Science, or a related field.\n\n - Great understanding of web technologies and APIs.\n\n - Strong interest in customer support, problem-solving, and technical troubleshooting.\n\n - Good communication skills in English B2 minimum (reading, writing, listening).\n\n - Eagerness to learn in a fast‑paced, collaborative environment.\n\n \n\nWhat you will get\n\n - Gain practical experience in technical troubleshooting and customer support.\n\n - Learn how APIs, RESTful technologies, and cloud solutions are integrated and maintained.\n\n - Develop communication skills for both technical and non‑technical audiences.\n\n - Understand how to prioritize tasks and manage workload in a dynamic environment.\n\n - Build confidence in working with modern web technology stacks.\n\nGlia is an equal-opportunity employer. Glia does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.\n\nThe Glia Talent Acquisition team uses @glia.com http://glia.com and @ darina.danchenko@gliatalent.comgliatalent.com http://gliatalent.com email addresses for coordinating interviews, providing updates, and sending documents. \n\nOur hiring process involves an introduction, practical and team interviews, and a decision and offer. For more information, visit our Recruitment Privacy Notice page https://www.glia.com/eu-recruitment-privacy-notice or contact our talent team via talent@glia.com","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"4814f22b-e4ee-4ba9-a4cc-b227bb508dc5","title":"Account Executive - Enterprise (Washington D.C.)","department":"Sales","team":"Sales","employmentType":"FullTime","location":"US-Remote","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-06-22T13:21:09.252+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":null,"jobUrl":"https://jobs.ashbyhq.com/glia/4814f22b-e4ee-4ba9-a4cc-b227bb508dc5","applyUrl":"https://jobs.ashbyhq.com/glia/4814f22b-e4ee-4ba9-a4cc-b227bb508dc5/application","descriptionHtml":"About Glia
Glia is the #1 Banking AI platform, empowering community and regional financial institutions to create efficiencies, accelerate loan growth, drive deposits, and deliver experiences that win against megabanks and fintechs.
Glia's Banking AI Operating System is a central intelligence layer on top of existing tech stacks, activating an AI workforce of specialized agents that draw from banking data, interaction history, and integrated systems of record. These banking-trained agents automate workflows across voice and digital–from front office to back office–resulting in decreased operational costs and the Universal Banker model.
Trusted by 700+ banks and credit unions for its ironclad security and reliability, Glia delivers the industry’s first contractual no-hallucination guarantee. It’s why Glia customers quickly and confidently put Banking AI to work with measurable results from day one. More information about Glia can be found at glia.com.
We're growing rapidly, and seeking results-driven sales professionals to join our growing team. If you have what it takes to thrive in a fast-paced, dynamic fast-growth startup, keep reading!
The Role:
As a vital member of our Sales team, you will play a crucial role in advancing Glia's growth strategy. Your primary focus will be on driving new revenue from a select group of target accounts while also nurturing leads generated by our BDR team. If you're seeking to be part of a company experiencing rapid revenue growth, and you're excited about working with a highly valuable product that serves the digital transition of the world's Financial Institutions, this opportunity is tailor-made for you. Your experience will be instrumental in shaping our sales strategy and collaborating with Sales leadership who have successfully built a $1B valuation company.
What You'll Do:
Drive growth opportunities within top-tier enterprise accounts, setting the stage for business expansion.
Develop expertise in digital transformation and customer experience, establishing yourself as a leader in these domains.
Utilize a strategic, data-driven approach to guide clients toward innovative solutions.
Showcase the value of our platform with compelling ROI analyses that highlight its transformative impact.
Leverage your negotiation skills to secure large contracts involving multiple stakeholders.
Qualifications:
Located in Washington D.C. (or willing to travel to the area up to 75% of the time)
Bachelor's Degree required
6+ years of SaaS experience
3+ years selling into Financial institutions or contact centers/customer experience software
3+ years of complex sales experience
A track record of consistently exceeding performance expectations.
Outstanding communication proficiency in phone, email, and other channels.
Ability to Navigate complex and intricate sales processes.
Proficiency in advanced sales methodologies such as MEDDIC or Command of the message
Glia is an equal-opportunity employer. Glia does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.
The Glia Talent Acquisition team uses @glia.com and @gliatalent.com email addresses for coordinating interviews, providing updates, and sending documents.
Our hiring process involves an introduction, practical and team interviews, and a decision and offer. For more information, visit our Recruitment Privacy Notice page or contact our talent team via talent@glia.com
","descriptionPlain":"About Glia\n\nGlia is the #1 Banking AI platform, empowering community and regional financial institutions to create efficiencies, accelerate loan growth, drive deposits, and deliver experiences that win against megabanks and fintechs.\n\nGlia's Banking AI Operating System is a central intelligence layer on top of existing tech stacks, activating an AI workforce of specialized agents that draw from banking data, interaction history, and integrated systems of record. These banking-trained agents automate workflows across voice and digital–from front office to back office–resulting in decreased operational costs and the Universal Banker model.\n\nTrusted by 700+ banks and credit unions for its ironclad security and reliability, Glia delivers the industry’s first contractual no-hallucination guarantee. It’s why Glia customers quickly and confidently put Banking AI to work with measurable results from day one. More information about Glia can be found at glia.com http://glia.com.\n\nWe're growing rapidly, and seeking results-driven sales professionals to join our growing team. If you have what it takes to thrive in a fast-paced, dynamic fast-growth startup, keep reading!\n\n\n\nThe Role:\n\nAs a vital member of our Sales team, you will play a crucial role in advancing Glia's growth strategy. Your primary focus will be on driving new revenue from a select group of target accounts while also nurturing leads generated by our BDR team. If you're seeking to be part of a company experiencing rapid revenue growth, and you're excited about working with a highly valuable product that serves the digital transition of the world's Financial Institutions, this opportunity is tailor-made for you. Your experience will be instrumental in shaping our sales strategy and collaborating with Sales leadership who have successfully built a $1B valuation company.\n\n\n\nWhat You'll Do: \n\n - Drive growth opportunities within top-tier enterprise accounts, setting the stage for business expansion.\n\n - Develop expertise in digital transformation and customer experience, establishing yourself as a leader in these domains.\n\n - Utilize a strategic, data-driven approach to guide clients toward innovative solutions.\n\n - Showcase the value of our platform with compelling ROI analyses that highlight its transformative impact.\n\n - Leverage your negotiation skills to secure large contracts involving multiple stakeholders.\n\n\n\nQualifications:\n\n - Located in Washington D.C. (or willing to travel to the area up to 75% of the time)\n\n - Bachelor's Degree required\n\n - 6+ years of SaaS experience\n\n - 3+ years selling into Financial institutions or contact centers/customer experience software\n\n - 3+ years of complex sales experience\n\n - A track record of consistently exceeding performance expectations.\n\n - Outstanding communication proficiency in phone, email, and other channels.\n\n - Ability to Navigate complex and intricate sales processes.\n\n - Proficiency in advanced sales methodologies such as MEDDIC or Command of the message \n\nGlia is an equal-opportunity employer. Glia does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.\n\nThe Glia Talent Acquisition team uses @glia.com http://glia.com and @ darina.danchenko@gliatalent.comgliatalent.com http://gliatalent.com email addresses for coordinating interviews, providing updates, and sending documents. \n\nOur hiring process involves an introduction, practical and team interviews, and a decision and offer. For more information, visit our Recruitment Privacy Notice page https://www.glia.com/eu-recruitment-privacy-notice or contact our talent team via talent@glia.com","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"ad87b338-27c9-4a27-af63-11c847883d4d","title":"Marketing Operations Analyst","department":"Revenue Operations","team":"Marketing Operations","employmentType":"FullTime","location":"Mexico","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-06-17T15:33:38.111+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":null,"jobUrl":"https://jobs.ashbyhq.com/glia/ad87b338-27c9-4a27-af63-11c847883d4d","applyUrl":"https://jobs.ashbyhq.com/glia/ad87b338-27c9-4a27-af63-11c847883d4d/application","descriptionHtml":"About Glia
Glia is the #1 Banking AI platform, empowering community and regional financial institutions to create efficiencies, accelerate loan growth, drive deposits, and deliver experiences that win against megabanks and fintechs.
Glia's Banking AI Operating System is a central intelligence layer on top of existing tech stacks, activating an AI workforce of specialized agents that draw from banking data, interaction history, and integrated systems of record. These banking-trained agents automate workflows across voice and digital–from front office to back office–resulting in decreased operational costs and the Universal Banker model.
Trusted by 700+ banks and credit unions for its ironclad security and reliability, Glia delivers the industry’s first contractual no-hallucination guarantee. It’s why Glia customers quickly and confidently put Banking AI to work with measurable results from day one. More information about Glia can be found at glia.com.
What you'll do
Platform Management
Run our marketing tools day to day (Marketo, Salesforce, and others). Keep them set up right and working well together
Keep data moving cleanly between our marketing tools and our CRM. Make sure leads, contacts, and campaign data are correct and ready to use
Find and fix gaps between systems. Work with Revenue Operations and IT. Share what you think is causing it and what to try first
Handle lead lifecycle management like duplicate cleanups, field rules, and funnel stage
Vendor Management
Manage our tool vendors. Test new tools, help with renewals and contracts, and add or remove tools as our needs change
Write down how our systems work and how to run them. Be the first stop for marketing systems requests. Own your tasks, set timelines, and share updates before people ask
Automation & Reporting
Build AI workflows that cut manual work in lead routing, data cleanup, and campaign tasks. Spot repeat work and suggest ways to automate it
Keep our campaign tagging and UTM rules clean so we can measure how marketing drives revenue
Build reports and dashboards people can use without help. Spot trends and explain why they matter to the business — not just what the numbers say
Requirements
Experience in marketing ops, revenue ops, or a similar role. B2B SaaS experience is a plus
Hands-on work running a marketing platform (ideally Marketo) and a CRM (ideally Salesforce), including how they connect. You know your way around Salesforce and where data lives
You have managed or tested marketing tools (Google Analytics, ZoomInfo, LeanData, Gong, 6Sense, etc.)
You know how B2B SaaS sales works, from first outreach to closed deal. You understand terms like pipeline, ARR, ACV, and churn
Strong with data. You build clean models and reports on your own
You use AI tools (like Claude or ChatGPT) every day to work faster
You own your work. You track your own tasks, hit deadlines, flag problems early, and bring a fix when something goes wrong
Excellent email, and social communication skills in English. You adjust how you explain things for technical and non-technical people
You know at least one data tool beyond Excel (Tableau, Salesforce Reports, or basic SQL). You pick up new tools fast
Bonus:
Working knowledge of SQL, APIs (Marketo API is a plus), or reverse ETL tools
Marketo Certification
You understand multi-touch attribution and ABM
You know BI tools like Tableau, Looker Studio, or Power BI
Glia is an equal-opportunity employer. Glia does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.
The Glia Talent Acquisition team uses @glia.com and @gliatalent.com email addresses for coordinating interviews, providing updates, and sending documents.
Our hiring process involves an introduction, practical and team interviews, and a decision and offer. For more information, visit our Recruitment Privacy Notice page or contact our talent team via talent@glia.com
","descriptionPlain":"About Glia\n\nGlia is the #1 Banking AI platform, empowering community and regional financial institutions to create efficiencies, accelerate loan growth, drive deposits, and deliver experiences that win against megabanks and fintechs.\n\nGlia's Banking AI Operating System is a central intelligence layer on top of existing tech stacks, activating an AI workforce of specialized agents that draw from banking data, interaction history, and integrated systems of record. These banking-trained agents automate workflows across voice and digital–from front office to back office–resulting in decreased operational costs and the Universal Banker model.\n\nTrusted by 700+ banks and credit unions for its ironclad security and reliability, Glia delivers the industry’s first contractual no-hallucination guarantee. It’s why Glia customers quickly and confidently put Banking AI to work with measurable results from day one. More information about Glia can be found at glia.com http://glia.com.\n\nWhat you'll do\n\nPlatform Management\n\n - Run our marketing tools day to day (Marketo, Salesforce, and others). Keep them set up right and working well together\n\n - Keep data moving cleanly between our marketing tools and our CRM. Make sure leads, contacts, and campaign data are correct and ready to use\n\n - Find and fix gaps between systems. Work with Revenue Operations and IT. Share what you think is causing it and what to try first\n\n - Handle lead lifecycle management like duplicate cleanups, field rules, and funnel stage\n\nVendor Management\n\n - Manage our tool vendors. Test new tools, help with renewals and contracts, and add or remove tools as our needs change\n\n - Write down how our systems work and how to run them. Be the first stop for marketing systems requests. Own your tasks, set timelines, and share updates before people ask\n\nAutomation & Reporting\n\n - Build AI workflows that cut manual work in lead routing, data cleanup, and campaign tasks. Spot repeat work and suggest ways to automate it\n\n - Keep our campaign tagging and UTM rules clean so we can measure how marketing drives revenue\n\n - Build reports and dashboards people can use without help. Spot trends and explain why they matter to the business — not just what the numbers say\n\n \n\nRequirements\n\n - Experience in marketing ops, revenue ops, or a similar role. B2B SaaS experience is a plus\n\n - Hands-on work running a marketing platform (ideally Marketo) and a CRM (ideally Salesforce), including how they connect. You know your way around Salesforce and where data lives\n\n - You have managed or tested marketing tools (Google Analytics, ZoomInfo, LeanData, Gong, 6Sense, etc.)\n\n - You know how B2B SaaS sales works, from first outreach to closed deal. You understand terms like pipeline, ARR, ACV, and churn\n\n - Strong with data. You build clean models and reports on your own\n\n - You use AI tools (like Claude or ChatGPT) every day to work faster\n\n - You own your work. You track your own tasks, hit deadlines, flag problems early, and bring a fix when something goes wrong\n\n - Excellent email, and social communication skills in English. You adjust how you explain things for technical and non-technical people\n\n - You know at least one data tool beyond Excel (Tableau, Salesforce Reports, or basic SQL). You pick up new tools fast\n\nBonus:\n\n - Working knowledge of SQL, APIs (Marketo API is a plus), or reverse ETL tools\n\n - Marketo Certification\n\n - You understand multi-touch attribution and ABM\n\n - You know BI tools like Tableau, Looker Studio, or Power BI\n\nGlia is an equal-opportunity employer. Glia does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.\n\nThe Glia Talent Acquisition team uses @glia.com http://glia.com and @ darina.danchenko@gliatalent.comgliatalent.com http://gliatalent.com email addresses for coordinating interviews, providing updates, and sending documents. \n\nOur hiring process involves an introduction, practical and team interviews, and a decision and offer. For more information, visit our Recruitment Privacy Notice page https://www.glia.com/eu-recruitment-privacy-notice or contact our talent team via talent@glia.com","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"6473ed67-d668-43f4-84d9-884c3f452378","title":"Banking AI Advisor (Customer Success)","department":"Customer Success & Services","team":"Customer Success","employmentType":"FullTime","location":"US-Remote","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-06-12T14:44:18.996+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":null,"jobUrl":"https://jobs.ashbyhq.com/glia/6473ed67-d668-43f4-84d9-884c3f452378","applyUrl":"https://jobs.ashbyhq.com/glia/6473ed67-d668-43f4-84d9-884c3f452378/application","descriptionHtml":"About Glia
Glia is the #1 Banking AI platform, empowering community and regional financial institutions to create efficiencies, accelerate loan growth, drive deposits, and deliver experiences that win against megabanks and fintechs.
Glia's Banking AI Operating System is a central intelligence layer on top of existing tech stacks, activating an AI workforce of specialized agents that draw from banking data, interaction history, and integrated systems of record. These banking-trained agents automate workflows across voice and digital–from front office to back office–resulting in decreased operational costs and the Universal Banker model.
Trusted by 700+ banks and credit unions for its ironclad security and reliability, Glia delivers the industry’s first contractual no-hallucination guarantee. It’s why Glia customers quickly and confidently put Banking AI to work with measurable results from day one. More information about Glia can be found at glia.com.
The Role
We are seeking a high-impact, strategic individual to join us as a Banking AI Advisor (Customer Success). In this role, you will lead the core customer success motion, acting as a trusted partner to guide our clients through the purposeful adoption and expansion of our AI-powered platform. If you are a CSM with an appetite for transforming how financial institutions operate, possess a deep curiosity for AI, and know how to drive true technology adoption, this role is for you.
What you'll do
Strategic Motion: Provide strategic direction to clients on how to best drive value, optimize continuous adoption, and scale with our AI platform post-onboarding. You will act as an AI strategist, helping banks map out how digital assistants and automation can safely optimize their operations.
Value Realization & ROI Reporting: Own the analytical narrative for your accounts. Create comprehensive reports and presentations showcasing KPI improvements (such as cost-to-serve, customer satisfaction, and revenue growth) and tangible business value realized by our customers.
Retention & Growth Ownership: Drive the long-term health, retention, and net revenue retention (NRR) of your book of business. Lead high-impact Executive Business Reviews (EBRs) with stakeholders at all seniority levels, moving beyond basic activity metrics to prove deep operational ROI.
Stakeholder Navigation & Change Management: Build deep, consultative relationships across complex client organizations. You will navigate cross-functional structures (including digital, IT, operations, and executive teams) to drive change management and seamless software adoption. You will help clients navigate the cultural shift of moving from traditional support models to an AI-first approach.
Product Fluency & Internal Advocacy: Maintain deep proficiency in our platform to effectively translate technical AI capabilities into high-level business objectives. Champion the voice of the customer internally, providing structured product insights and strategic feedback to Product and Sales teams.
Training & Enablement: Develop and execute comprehensive training initiatives to empower client frontline teams, ensuring they can seamlessly collaborate with an AI workforce as their platform footprint expands.
Requirements
4+ years of professional experience in Customer Success, Consulting, Account Management, or a similar strategic client-facing role.
Proven SaaS Expertise: Demonstrated experience managing complex, high-touch clients and navigating multi-layered business platforms.
Fintech Experience Preferred: Prior experience working within a Fintech SaaS environment is highly desirable.
Financial Services Appetite: A strong interest, appetite, or curiosity for working with banks and credit unions to help them modernize their operations and customer experiences.
Relationship Management Mastery: A track record of driving cross-functional software adoption and building deep alignment with executive stakeholders.
Data-Driven Communication: Excellent ability to leverage performance data and analytics to build compelling value business cases for executive leadership.
AI Literacy: High proficiency with modern AI tools (e.g., ChatGPT, Claude, or advanced CRM/sales intelligence tools) and a strong understanding of how AI applies to business workflows.
Education: Bachelor’s degree required.
Travel: Must be willing to travel 30% of the time.
Glia is an equal-opportunity employer. Glia does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.
The Glia Talent Acquisition team uses @glia.com and @gliatalent.com email addresses for coordinating interviews, providing updates, and sending documents.
Our hiring process involves an introduction, practical and team interviews, and a decision and offer. For more information, visit our Recruitment Privacy Notice page or contact our talent team via talent@glia.com
","descriptionPlain":"About Glia\n\nGlia is the #1 Banking AI platform, empowering community and regional financial institutions to create efficiencies, accelerate loan growth, drive deposits, and deliver experiences that win against megabanks and fintechs.\n\nGlia's Banking AI Operating System is a central intelligence layer on top of existing tech stacks, activating an AI workforce of specialized agents that draw from banking data, interaction history, and integrated systems of record. These banking-trained agents automate workflows across voice and digital–from front office to back office–resulting in decreased operational costs and the Universal Banker model.\n\nTrusted by 700+ banks and credit unions for its ironclad security and reliability, Glia delivers the industry’s first contractual no-hallucination guarantee. It’s why Glia customers quickly and confidently put Banking AI to work with measurable results from day one. More information about Glia can be found at glia.com http://glia.com.\n\nThe Role\n\nWe are seeking a high-impact, strategic individual to join us as a Banking AI Advisor (Customer Success). In this role, you will lead the core customer success motion, acting as a trusted partner to guide our clients through the purposeful adoption and expansion of our AI-powered platform. If you are a CSM with an appetite for transforming how financial institutions operate, possess a deep curiosity for AI, and know how to drive true technology adoption, this role is for you.\n\n \n\nWhat you'll do\n\n - Strategic Motion: Provide strategic direction to clients on how to best drive value, optimize continuous adoption, and scale with our AI platform post-onboarding. You will act as an AI strategist, helping banks map out how digital assistants and automation can safely optimize their operations.\n\n - Value Realization & ROI Reporting: Own the analytical narrative for your accounts. Create comprehensive reports and presentations showcasing KPI improvements (such as cost-to-serve, customer satisfaction, and revenue growth) and tangible business value realized by our customers.\n\n - Retention & Growth Ownership: Drive the long-term health, retention, and net revenue retention (NRR) of your book of business. Lead high-impact Executive Business Reviews (EBRs) with stakeholders at all seniority levels, moving beyond basic activity metrics to prove deep operational ROI.\n\n - Stakeholder Navigation & Change Management: Build deep, consultative relationships across complex client organizations. You will navigate cross-functional structures (including digital, IT, operations, and executive teams) to drive change management and seamless software adoption. You will help clients navigate the cultural shift of moving from traditional support models to an AI-first approach.\n\n - Product Fluency & Internal Advocacy: Maintain deep proficiency in our platform to effectively translate technical AI capabilities into high-level business objectives. Champion the voice of the customer internally, providing structured product insights and strategic feedback to Product and Sales teams.\n\n - Training & Enablement: Develop and execute comprehensive training initiatives to empower client frontline teams, ensuring they can seamlessly collaborate with an AI workforce as their platform footprint expands.\n\n\n\nRequirements\n\n - 4+ years of professional experience in Customer Success, Consulting, Account Management, or a similar strategic client-facing role.\n\n - Proven SaaS Expertise: Demonstrated experience managing complex, high-touch clients and navigating multi-layered business platforms.\n\n - Fintech Experience Preferred: Prior experience working within a Fintech SaaS environment is highly desirable.\n\n - Financial Services Appetite: A strong interest, appetite, or curiosity for working with banks and credit unions to help them modernize their operations and customer experiences.\n\n - Relationship Management Mastery: A track record of driving cross-functional software adoption and building deep alignment with executive stakeholders.\n\n - Data-Driven Communication: Excellent ability to leverage performance data and analytics to build compelling value business cases for executive leadership.\n\n - AI Literacy: High proficiency with modern AI tools (e.g., ChatGPT, Claude, or advanced CRM/sales intelligence tools) and a strong understanding of how AI applies to business workflows.\n\n - Education: Bachelor’s degree required.\n\n - Travel: Must be willing to travel 30% of the time.\n\nGlia is an equal-opportunity employer. Glia does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.\n\nThe Glia Talent Acquisition team uses @glia.com http://glia.com and @ darina.danchenko@gliatalent.comgliatalent.com http://gliatalent.com email addresses for coordinating interviews, providing updates, and sending documents. \n\nOur hiring process involves an introduction, practical and team interviews, and a decision and offer. For more information, visit our Recruitment Privacy Notice page https://www.glia.com/eu-recruitment-privacy-notice or contact our talent team via talent@glia.com","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"81cb78f5-1f00-4b6e-87cd-062c7ba51cda","title":"Senior Software Engineer (Team Lead)","department":"Engineering","team":"Nexus","employmentType":"FullTime","location":"Tallinn","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[{"location":"Tartu","address":null}],"publishedAt":"2026-07-07T11:18:11.558+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":null,"jobUrl":"https://jobs.ashbyhq.com/glia/81cb78f5-1f00-4b6e-87cd-062c7ba51cda","applyUrl":"https://jobs.ashbyhq.com/glia/81cb78f5-1f00-4b6e-87cd-062c7ba51cda/application","descriptionHtml":"About Glia
Glia is the #1 Banking AI platform, empowering community and regional financial institutions to create efficiencies, accelerate loan growth, drive deposits, and deliver experiences that win against megabanks and fintechs.
Glia's Banking AI Operating System is a central intelligence layer on top of existing tech stacks, activating an AI workforce of specialized agents that draw from banking data, interaction history, and integrated systems of record. These banking-trained agents automate workflows across voice and digital–from front office to back office–resulting in decreased operational costs and the Universal Banker model.
Trusted by 700+ banks and credit unions for its ironclad security and reliability, Glia delivers the industry’s first contractual no-hallucination guarantee. It’s why Glia customers quickly and confidently put Banking AI to work with measurable results from day one. More information about Glia can be found at glia.com.
The Mission and The Work
This role is for a deeply technical engineer ready to multiply their impact through leadership without losing their hands-on edge. You will lead the Nexus team, shaping the systems and features that orchestrate interactions—specifically text-based connectors and data flow—across Glia.
You will manage a distributed, 6-person team of staff, senior, and entry-to-mid-level engineers operating across Tartu, Estonia, and Poland (EET/EEST). You'll work alongside some of Glia's earliest engineers, the people who built these systems and still run them.
The Ramp-Up (First 3 Months) You will start as a hands-on Senior Engineer to build a strong foundation. You will:
Ship production code and learn the Interaction Core systems end-to-end.
Understand the mechanics of the interaction engine and text-based connectors.
Get to know the team, the codebase, and Glia’s project delivery methodologies.
The Team Lead Role (Post Ramp-Up) Once you step up, your time will shift to ~60% leadership and ~40% hands-on coding. You will own:
Delivery & Architecture: Translate ambiguous goals into prioritized work, unblock the team, set the technical direction, and drive long-term architectural decisions.
People & Mentorship: Run 1:1s, manage performance, and coach project leads to sharpen their communication and decision-making.
AI Leverage & Quality: Establish workflows for AI-assisted coding, setting the review standards and guardrails so the team's output scales without compromising quality.
Hands-on Contribution: Lead by example by staying close to the code and taking on high-leverage technical work.
Our tech stack
Coding languages: Elixir, Ruby, Javascript (React)
Current Persistence Solutions: Amazon RDS for PostgreSQL, DynamoDB, S3
Infrastructure: AWS
Monitoring: DataDog
CI/CD: Jenkins, Argo CD
AI: Gemini, CoPilot, Claude Code
Infrastructure as Code: Terraform
Other: Kafka, GitHub, Kubernetes, Docker
What We’re Looking For
Architecture & Technical Judgment: You own the design of complex components, make sound tradeoffs, and spot risk. When AI builds the code, system design becomes the scarce, highly valued skill.
Trusted Delivery: You have a track record of shipping reliable outcomes, de-risking projects, and owning quality—including verifying and standing behind agent-generated code.
Project Leadership Through Others: You have partnered with PMs to lead projects from idea to delivery, and you know how to grow that capability in your team's project leads rather than owning every initiative directly.
Applied AI Fluency: A core requirement. You actively use tools like Claude to design, build, review, and ship. You can direct agents, verify their output, and understand exactly where they do and do not help.
Drive & Learning Velocity: You run at problems, absorb new tools and practices quickly, and naturally mentor those around you.
Leadership Instincts: You set direction, unblock people, and raise the bar without micromanaging. Ideally, you bring prior tech lead, team lead, or mentorship experience, along with a background in performance management.
Glia is an equal-opportunity employer. Glia does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.
The Glia Talent Acquisition team uses @glia.com and @gliatalent.com email addresses for coordinating interviews, providing updates, and sending documents.
Our hiring process involves an introduction, practical and team interviews, and a decision and offer. For more information, visit our Recruitment Privacy Notice page or contact our talent team via talent@glia.com
","descriptionPlain":"About Glia\n\nGlia is the #1 Banking AI platform, empowering community and regional financial institutions to create efficiencies, accelerate loan growth, drive deposits, and deliver experiences that win against megabanks and fintechs.\n\nGlia's Banking AI Operating System is a central intelligence layer on top of existing tech stacks, activating an AI workforce of specialized agents that draw from banking data, interaction history, and integrated systems of record. These banking-trained agents automate workflows across voice and digital–from front office to back office–resulting in decreased operational costs and the Universal Banker model.\n\nTrusted by 700+ banks and credit unions for its ironclad security and reliability, Glia delivers the industry’s first contractual no-hallucination guarantee. It’s why Glia customers quickly and confidently put Banking AI to work with measurable results from day one. More information about Glia can be found at glia.com http://glia.com.\n\n\n\nThe Mission and The Work\n\nThis role is for a deeply technical engineer ready to multiply their impact through leadership without losing their hands-on edge. You will lead the Nexus team, shaping the systems and features that orchestrate interactions—specifically text-based connectors and data flow—across Glia.\n\nYou will manage a distributed, 6-person team of staff, senior, and entry-to-mid-level engineers operating across Tartu, Estonia, and Poland (EET/EEST). You'll work alongside some of Glia's earliest engineers, the people who built these systems and still run them.\n\n\n\nThe Ramp-Up (First 3 Months) You will start as a hands-on Senior Engineer to build a strong foundation. You will:\n\n - Ship production code and learn the Interaction Core systems end-to-end.\n\n - Understand the mechanics of the interaction engine and text-based connectors.\n\n - Get to know the team, the codebase, and Glia’s project delivery methodologies.\n\n\n\nThe Team Lead Role (Post Ramp-Up) Once you step up, your time will shift to ~60% leadership and ~40% hands-on coding. You will own:\n\n - Delivery & Architecture: Translate ambiguous goals into prioritized work, unblock the team, set the technical direction, and drive long-term architectural decisions.\n\n - People & Mentorship: Run 1:1s, manage performance, and coach project leads to sharpen their communication and decision-making.\n\n - AI Leverage & Quality: Establish workflows for AI-assisted coding, setting the review standards and guardrails so the team's output scales without compromising quality.\n\n - Hands-on Contribution: Lead by example by staying close to the code and taking on high-leverage technical work.\n\n\n\nOur tech stack\n\n - Coding languages: Elixir, Ruby, Javascript (React)\n\n - Current Persistence Solutions: Amazon RDS for PostgreSQL, DynamoDB, S3\n\n - Infrastructure: AWS\n\n - Monitoring: DataDog\n\n - CI/CD: Jenkins, Argo CD\n\n - AI: Gemini, CoPilot, Claude Code\n\n - Infrastructure as Code: Terraform\n\n - Other: Kafka, GitHub, Kubernetes, Docker\n\n\n\nWhat We’re Looking For\n\n - Architecture & Technical Judgment: You own the design of complex components, make sound tradeoffs, and spot risk. When AI builds the code, system design becomes the scarce, highly valued skill.\n\n - Trusted Delivery: You have a track record of shipping reliable outcomes, de-risking projects, and owning quality—including verifying and standing behind agent-generated code.\n\n - Project Leadership Through Others: You have partnered with PMs to lead projects from idea to delivery, and you know how to grow that capability in your team's project leads rather than owning every initiative directly.\n\n - Applied AI Fluency: A core requirement. You actively use tools like Claude to design, build, review, and ship. You can direct agents, verify their output, and understand exactly where they do and do not help.\n\n - Drive & Learning Velocity: You run at problems, absorb new tools and practices quickly, and naturally mentor those around you.\n\n - Leadership Instincts: You set direction, unblock people, and raise the bar without micromanaging. Ideally, you bring prior tech lead, team lead, or mentorship experience, along with a background in performance management.\n\n\n\nGlia is an equal-opportunity employer. Glia does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.\n\nThe Glia Talent Acquisition team uses @glia.com http://glia.com and @ darina.danchenko@gliatalent.comgliatalent.com http://gliatalent.com email addresses for coordinating interviews, providing updates, and sending documents. \n\nOur hiring process involves an introduction, practical and team interviews, and a decision and offer. For more information, visit our Recruitment Privacy Notice page https://www.glia.com/eu-recruitment-privacy-notice or contact our talent team via talent@glia.com","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"cf1eddba-015f-421d-8a68-4e3bce1f67d5","title":"Senior Software Engineer (Team Lead)","department":"Engineering","team":"Nexus","employmentType":"FullTime","location":"Poland","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-07-07T11:18:14.595+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":null,"jobUrl":"https://jobs.ashbyhq.com/glia/cf1eddba-015f-421d-8a68-4e3bce1f67d5","applyUrl":"https://jobs.ashbyhq.com/glia/cf1eddba-015f-421d-8a68-4e3bce1f67d5/application","descriptionHtml":"About Glia
Glia is the #1 Banking AI platform, empowering community and regional financial institutions to create efficiencies, accelerate loan growth, drive deposits, and deliver experiences that win against megabanks and fintechs.
Glia's Banking AI Operating System is a central intelligence layer on top of existing tech stacks, activating an AI workforce of specialized agents that draw from banking data, interaction history, and integrated systems of record. These banking-trained agents automate workflows across voice and digital–from front office to back office–resulting in decreased operational costs and the Universal Banker model.
Trusted by 700+ banks and credit unions for its ironclad security and reliability, Glia delivers the industry’s first contractual no-hallucination guarantee. It’s why Glia customers quickly and confidently put Banking AI to work with measurable results from day one. More information about Glia can be found at glia.com.
The Mission and The Work
This role is for a deeply technical engineer ready to multiply their impact through leadership without losing their hands-on edge. You will lead the Nexus team, shaping the systems and features that orchestrate interactions—specifically text-based connectors and data flow—across Glia.
You will manage a distributed, 6-person team of staff, senior, and entry-to-mid-level engineers operating across Tartu, Estonia, and Poland (EET/EEST). You'll work alongside some of Glia's earliest engineers, the people who built these systems and still run them.
The Ramp-Up (First 3 Months) You will start as a hands-on Senior Engineer to build a strong foundation. You will:
Ship production code and learn the Interaction Core systems end-to-end.
Understand the mechanics of the interaction engine and text-based connectors.
Get to know the team, the codebase, and Glia’s project delivery methodologies.
The Team Lead Role (Post Ramp-Up) Once you step up, your time will shift to ~60% leadership and ~40% hands-on coding. You will own:
Delivery & Architecture: Translate ambiguous goals into prioritized work, unblock the team, set the technical direction, and drive long-term architectural decisions.
People & Mentorship: Run 1:1s, manage performance, and coach project leads to sharpen their communication and decision-making.
AI Leverage & Quality: Establish workflows for AI-assisted coding, setting the review standards and guardrails so the team's output scales without compromising quality.
Hands-on Contribution: Lead by example by staying close to the code and taking on high-leverage technical work.
Our tech stack
Coding languages: Elixir, Ruby, Javascript (React)
Current Persistence Solutions: Amazon RDS for PostgreSQL, DynamoDB, S3
Infrastructure: AWS
Monitoring: DataDog
CI/CD: Jenkins, Argo CD
AI: Gemini, CoPilot, Claude Code
Infrastructure as Code: Terraform
Other: Kafka, GitHub, Kubernetes, Docker
What We’re Looking For
Architecture & Technical Judgment: You own the design of complex components, make sound tradeoffs, and spot risk. When AI builds the code, system design becomes the scarce, highly valued skill.
Trusted Delivery: You have a track record of shipping reliable outcomes, de-risking projects, and owning quality—including verifying and standing behind agent-generated code.
Project Leadership Through Others: You have partnered with PMs to lead projects from idea to delivery, and you know how to grow that capability in your team's project leads rather than owning every initiative directly.
Applied AI Fluency: A core requirement. You actively use tools like Claude to design, build, review, and ship. You can direct agents, verify their output, and understand exactly where they do and do not help.
Drive & Learning Velocity: You run at problems, absorb new tools and practices quickly, and naturally mentor those around you.
Leadership Instincts: You set direction, unblock people, and raise the bar without micromanaging. Ideally, you bring prior tech lead, team lead, or mentorship experience, along with a background in performance management.
Glia is an equal-opportunity employer. Glia does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.
The Glia Talent Acquisition team uses @glia.com and @gliatalent.com email addresses for coordinating interviews, providing updates, and sending documents.
Our hiring process involves an introduction, practical and team interviews, and a decision and offer. For more information, visit our Recruitment Privacy Notice page or contact our talent team via talent@glia.com
","descriptionPlain":"About Glia\n\nGlia is the #1 Banking AI platform, empowering community and regional financial institutions to create efficiencies, accelerate loan growth, drive deposits, and deliver experiences that win against megabanks and fintechs.\n\nGlia's Banking AI Operating System is a central intelligence layer on top of existing tech stacks, activating an AI workforce of specialized agents that draw from banking data, interaction history, and integrated systems of record. These banking-trained agents automate workflows across voice and digital–from front office to back office–resulting in decreased operational costs and the Universal Banker model.\n\nTrusted by 700+ banks and credit unions for its ironclad security and reliability, Glia delivers the industry’s first contractual no-hallucination guarantee. It’s why Glia customers quickly and confidently put Banking AI to work with measurable results from day one. More information about Glia can be found at glia.com http://glia.com.\n\n\n\nThe Mission and The Work\n\nThis role is for a deeply technical engineer ready to multiply their impact through leadership without losing their hands-on edge. You will lead the Nexus team, shaping the systems and features that orchestrate interactions—specifically text-based connectors and data flow—across Glia.\n\nYou will manage a distributed, 6-person team of staff, senior, and entry-to-mid-level engineers operating across Tartu, Estonia, and Poland (EET/EEST). You'll work alongside some of Glia's earliest engineers, the people who built these systems and still run them.\n\n\n\nThe Ramp-Up (First 3 Months) You will start as a hands-on Senior Engineer to build a strong foundation. You will:\n\n - Ship production code and learn the Interaction Core systems end-to-end.\n\n - Understand the mechanics of the interaction engine and text-based connectors.\n\n - Get to know the team, the codebase, and Glia’s project delivery methodologies.\n\n\n\nThe Team Lead Role (Post Ramp-Up) Once you step up, your time will shift to ~60% leadership and ~40% hands-on coding. You will own:\n\n - Delivery & Architecture: Translate ambiguous goals into prioritized work, unblock the team, set the technical direction, and drive long-term architectural decisions.\n\n - People & Mentorship: Run 1:1s, manage performance, and coach project leads to sharpen their communication and decision-making.\n\n - AI Leverage & Quality: Establish workflows for AI-assisted coding, setting the review standards and guardrails so the team's output scales without compromising quality.\n\n - Hands-on Contribution: Lead by example by staying close to the code and taking on high-leverage technical work.\n\n\n\nOur tech stack\n\n - Coding languages: Elixir, Ruby, Javascript (React)\n\n - Current Persistence Solutions: Amazon RDS for PostgreSQL, DynamoDB, S3\n\n - Infrastructure: AWS\n\n - Monitoring: DataDog\n\n - CI/CD: Jenkins, Argo CD\n\n - AI: Gemini, CoPilot, Claude Code\n\n - Infrastructure as Code: Terraform\n\n - Other: Kafka, GitHub, Kubernetes, Docker\n\n\n\nWhat We’re Looking For\n\n - Architecture & Technical Judgment: You own the design of complex components, make sound tradeoffs, and spot risk. When AI builds the code, system design becomes the scarce, highly valued skill.\n\n - Trusted Delivery: You have a track record of shipping reliable outcomes, de-risking projects, and owning quality—including verifying and standing behind agent-generated code.\n\n - Project Leadership Through Others: You have partnered with PMs to lead projects from idea to delivery, and you know how to grow that capability in your team's project leads rather than owning every initiative directly.\n\n - Applied AI Fluency: A core requirement. You actively use tools like Claude to design, build, review, and ship. You can direct agents, verify their output, and understand exactly where they do and do not help.\n\n - Drive & Learning Velocity: You run at problems, absorb new tools and practices quickly, and naturally mentor those around you.\n\n - Leadership Instincts: You set direction, unblock people, and raise the bar without micromanaging. Ideally, you bring prior tech lead, team lead, or mentorship experience, along with a background in performance management.\n\n\n\nGlia is an equal-opportunity employer. Glia does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.\n\nThe Glia Talent Acquisition team uses @glia.com http://glia.com and @ darina.danchenko@gliatalent.comgliatalent.com http://gliatalent.com email addresses for coordinating interviews, providing updates, and sending documents. \n\nOur hiring process involves an introduction, practical and team interviews, and a decision and offer. For more information, visit our Recruitment Privacy Notice page https://www.glia.com/eu-recruitment-privacy-notice or contact our talent team via talent@glia.com","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"5b6914ba-318f-46a8-a541-ea30229669e0","title":"Account Executive - Enterprise (Atlanta)","department":"Sales","team":"Sales","employmentType":"FullTime","location":"US-Remote","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-07-07T12:57:32.567+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":null,"jobUrl":"https://jobs.ashbyhq.com/glia/5b6914ba-318f-46a8-a541-ea30229669e0","applyUrl":"https://jobs.ashbyhq.com/glia/5b6914ba-318f-46a8-a541-ea30229669e0/application","descriptionHtml":"About Glia
Glia is the #1 Banking AI platform, empowering community and regional financial institutions to create efficiencies, accelerate loan growth, drive deposits, and deliver experiences that win against megabanks and fintechs.
Glia's Banking AI Operating System is a central intelligence layer on top of existing tech stacks, activating an AI workforce of specialized agents that draw from banking data, interaction history, and integrated systems of record. These banking-trained agents automate workflows across voice and digital–from front office to back office–resulting in decreased operational costs and the Universal Banker model.
Trusted by 700+ banks and credit unions for its ironclad security and reliability, Glia delivers the industry’s first contractual no-hallucination guarantee. It’s why Glia customers quickly and confidently put Banking AI to work with measurable results from day one. More information about Glia can be found at glia.com.
We're growing rapidly, and seeking results-driven sales professionals to join our growing team. If you have what it takes to thrive in a fast-paced, dynamic fast-growth startup, keep reading!
The Role:
As a vital member of our Sales team, you will play a crucial role in advancing Glia's growth strategy. Your primary focus will be on driving new revenue from a select group of target accounts while also nurturing leads generated by our BDR team. If you're seeking to be part of a company experiencing rapid revenue growth, and you're excited about working with a highly valuable product that serves the digital transition of the world's Financial Institutions, this opportunity is tailor-made for you. Your experience will be instrumental in shaping our sales strategy and collaborating with Sales leadership who have successfully built a $1B valuation company.
What You'll Do:
Drive growth opportunities within top-tier enterprise accounts, setting the stage for business expansion.
Develop expertise in digital transformation and customer experience, establishing yourself as a leader in these domains.
Utilize a strategic, data-driven approach to guide clients toward innovative solutions.
Showcase the value of our platform with compelling ROI analyses that highlight its transformative impact.
Leverage your negotiation skills to secure large contracts involving multiple stakeholders.
Qualifications:
Located in Atlanta, GA (NOTE: If you are not located in Atlanta, you must be willing to travel up to 75%)
Bachelor's Degree required
6+ years of SaaS experience
3+ years selling into Financial institutions or contact centers/customer experience software
3+ years of complex sales experience
A track record of consistently exceeding performance expectations.
Outstanding communication proficiency in phone, email, and other channels.
Ability to Navigate complex and intricate sales processes.
Proficiency in advanced sales methodologies such as MEDDIC or Command of the message
Glia is an equal-opportunity employer. Glia does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.
The Glia Talent Acquisition team uses @glia.com and @gliatalent.com email addresses for coordinating interviews, providing updates, and sending documents.
Our hiring process involves an introduction, practical and team interviews, and a decision and offer. For more information, visit our Recruitment Privacy Notice page or contact our talent team via talent@glia.com
","descriptionPlain":"About Glia\n\nGlia is the #1 Banking AI platform, empowering community and regional financial institutions to create efficiencies, accelerate loan growth, drive deposits, and deliver experiences that win against megabanks and fintechs.\n\nGlia's Banking AI Operating System is a central intelligence layer on top of existing tech stacks, activating an AI workforce of specialized agents that draw from banking data, interaction history, and integrated systems of record. These banking-trained agents automate workflows across voice and digital–from front office to back office–resulting in decreased operational costs and the Universal Banker model.\n\nTrusted by 700+ banks and credit unions for its ironclad security and reliability, Glia delivers the industry’s first contractual no-hallucination guarantee. It’s why Glia customers quickly and confidently put Banking AI to work with measurable results from day one. More information about Glia can be found at glia.com http://glia.com.\n\nWe're growing rapidly, and seeking results-driven sales professionals to join our growing team. If you have what it takes to thrive in a fast-paced, dynamic fast-growth startup, keep reading!\n\n\n\nThe Role:\n\nAs a vital member of our Sales team, you will play a crucial role in advancing Glia's growth strategy. Your primary focus will be on driving new revenue from a select group of target accounts while also nurturing leads generated by our BDR team. If you're seeking to be part of a company experiencing rapid revenue growth, and you're excited about working with a highly valuable product that serves the digital transition of the world's Financial Institutions, this opportunity is tailor-made for you. Your experience will be instrumental in shaping our sales strategy and collaborating with Sales leadership who have successfully built a $1B valuation company.\n\n\n\nWhat You'll Do: \n\n - Drive growth opportunities within top-tier enterprise accounts, setting the stage for business expansion.\n\n - Develop expertise in digital transformation and customer experience, establishing yourself as a leader in these domains.\n\n - Utilize a strategic, data-driven approach to guide clients toward innovative solutions.\n\n - Showcase the value of our platform with compelling ROI analyses that highlight its transformative impact.\n\n - Leverage your negotiation skills to secure large contracts involving multiple stakeholders.\n\n\n\nQualifications:\n\n - Located in Atlanta, GA (NOTE: If you are not located in Atlanta, you must be willing to travel up to 75%)\n\n - Bachelor's Degree required\n\n - 6+ years of SaaS experience\n\n - 3+ years selling into Financial institutions or contact centers/customer experience software\n\n - 3+ years of complex sales experience\n\n - A track record of consistently exceeding performance expectations.\n\n - Outstanding communication proficiency in phone, email, and other channels.\n\n - Ability to Navigate complex and intricate sales processes.\n\n - Proficiency in advanced sales methodologies such as MEDDIC or Command of the message \n\nGlia is an equal-opportunity employer. Glia does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.\n\nThe Glia Talent Acquisition team uses @glia.com http://glia.com and @ darina.danchenko@gliatalent.comgliatalent.com http://gliatalent.com email addresses for coordinating interviews, providing updates, and sending documents. \n\nOur hiring process involves an introduction, practical and team interviews, and a decision and offer. For more information, visit our Recruitment Privacy Notice page https://www.glia.com/eu-recruitment-privacy-notice or contact our talent team via talent@glia.com","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"434e04f6-6b3d-416d-9838-3fe6d2be1e2a","title":"Associate Sales Engineer","department":"Sales","team":"Sales Engineering","employmentType":"FullTime","location":"US-Remote","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-08-03T21:09:44.829+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":null,"jobUrl":"https://jobs.ashbyhq.com/glia/434e04f6-6b3d-416d-9838-3fe6d2be1e2a","applyUrl":"https://jobs.ashbyhq.com/glia/434e04f6-6b3d-416d-9838-3fe6d2be1e2a/application","descriptionHtml":"About Glia
Glia is the #1 Banking AI platform, empowering community and regional financial institutions to create efficiencies, accelerate loan growth, drive deposits, and deliver experiences that win against megabanks and fintechs.
Glia's Banking AI Operating System is a central intelligence layer on top of existing tech stacks, activating an AI workforce of specialized agents that draw from banking data, interaction history, and integrated systems of record. These banking-trained agents automate workflows across voice and digital–from front office to back office–resulting in decreased operational costs and the Universal Banker model.
Trusted by 700+ banks and credit unions for its ironclad security and reliability, Glia delivers the industry’s first contractual no-hallucination guarantee. It’s why Glia customers quickly and confidently put Banking AI to work with measurable results from day one. More information about Glia can be found at glia.com.
The Role:
We are seeking an Associate Sales Engineer (ASE) who is excited to grow their career at the intersection of technology, customer experience, and sales. This person will bring a strong technical foundation, curiosity, and a willingness to learn while supporting our sales team and engaging with enterprise prospects in financial services and beyond.
The Associate Sales Engineer will serve as a technical partner throughout the sales process, supporting prospects from initial engagement through the final stages of the sale. With guidance and mentorship from experienced Sales Engineers and leaders, you will learn Glia’s demo process and sales methodology while contributing to technical discovery, demonstrations, proofs of concept, integrations, tooling, and automation. This role provides structured mentorship, hands-on deal exposure, and a clear career path toward full Sales Engineer ownership.
Learn and deliver tailored product demonstrations that connect Glia’s Banking AI and Digital Customer Service capabilities to prospective customer needs and business outcomes.
Support technical discovery conversations to help understand prospects’ business processes, contact center architecture, and technical requirements.
Assist with proofs of concept (PoCs), technical validation, and integration planning throughout the sales process.
Manage technical responses for RFPs, RFIs, and security/compliance questionnaires with guidance from senior Sales Engineers.
Build and modify technical demo environments, applets, and working examples using APIs, JavaScript, HTML/CSS, webhooks, automation tools, and lightweight integrations.
Troubleshoot technical questions, payload configurations, and integration challenges alongside experienced Sales Engineers and cross-functional partners.
Develop reusable demo assets, integration applets, technical documentation, and internal process improvements.
Collaborate with Sales, Product, Engineering, Implementation, and Customer Success teams to support prospective customers and advocate for their requirements.
Continuously build expertise in sales engineering methodology, discovery techniques, presentation skills, and enterprise software sales.
Learn and effectively use Glia’s customer stories, case studies, and sales resources throughout the sales process.
Build strong relationships with prospects and help create a thoughtful, consultative customer experience.
Experience: 1–3 years of experience in a technical, customer-facing role such as implementation engineering, technical consulting, solutions consulting, professional services, application support, customer engineering, or sales engineering.
Web Fundamentals: Hands-on coding experience and comfort building or modifying working examples using JavaScript and HTML/CSS.
API & Integration Knowledge: Experience working with REST APIs, webhooks, integrations, authentication, payloads, error handling, or technical troubleshooting.
Technical Artifacts: Experience creating technical artifacts such as automation scripts, integration applets, serverless functions, lightweight services, or proofs of concept.
Communication: Strong communication skills, including the ability to ask thoughtful questions, explain technical concepts, and connect them to customer needs and business outcomes.
Mindset: Curiosity, coachability, and a strong desire to develop sales engineering, demonstration, and customer-facing skills.
Collaboration: Ability to collaborate effectively and seek guidance when navigating unfamiliar or complex technical challenges.
Domain Awareness: Experience working with or supporting B2B SaaS products, ideally within sales, service, customer experience, or workflow environments.
Previous experience supporting demonstrations, proofs of concept, technical discovery, RFP responses, or pre-sales activities.
Background or familiarity with financial technology (FinTech), banking software, contact center, customer experience, telephony, SIP, or VoIP technologies.
A computer science degree, technical degree, coding bootcamp, or other formal technical training.
Experience with cloud platforms, serverless technologies, APIs, web applications, or integration platforms (e.g., Postman, Zapier, Workato).
Experience working with enterprise customers or cross-functional technical teams.
Stock options and competitive salary
Professional development support, including trainings, courses, conferences, and books
Access to the latest tools and equipment you’ll need
Sports compensation and reimbursement for therapy and counseling sessions
Team events, including annual employee awards, internal hackathons, and events ranging from cooking activities to the Glia Olympic Games
A diverse, international team representing 25 countries
Glia is an equal-opportunity employer. Glia does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.
The Glia Talent Acquisition team uses @glia.com and @gliatalent.com email addresses for coordinating interviews, providing updates, and sending documents.
Our hiring process involves an introduction, practical and team interviews, and a decision and offer. For more information, visit our Recruitment Privacy Notice page or contact our talent team via talent@glia.com
","descriptionPlain":"About Glia\n\nGlia is the #1 Banking AI platform, empowering community and regional financial institutions to create efficiencies, accelerate loan growth, drive deposits, and deliver experiences that win against megabanks and fintechs.\n\nGlia's Banking AI Operating System is a central intelligence layer on top of existing tech stacks, activating an AI workforce of specialized agents that draw from banking data, interaction history, and integrated systems of record. These banking-trained agents automate workflows across voice and digital–from front office to back office–resulting in decreased operational costs and the Universal Banker model.\n\nTrusted by 700+ banks and credit unions for its ironclad security and reliability, Glia delivers the industry’s first contractual no-hallucination guarantee. It’s why Glia customers quickly and confidently put Banking AI to work with measurable results from day one. More information about Glia can be found at glia.com http://glia.com.\n\n\nThe Role:\n\nWe are seeking an Associate Sales Engineer (ASE) who is excited to grow their career at the intersection of technology, customer experience, and sales. This person will bring a strong technical foundation, curiosity, and a willingness to learn while supporting our sales team and engaging with enterprise prospects in financial services and beyond.\n\nThe Associate Sales Engineer will serve as a technical partner throughout the sales process, supporting prospects from initial engagement through the final stages of the sale. With guidance and mentorship from experienced Sales Engineers and leaders, you will learn Glia’s demo process and sales methodology while contributing to technical discovery, demonstrations, proofs of concept, integrations, tooling, and automation. This role provides structured mentorship, hands-on deal exposure, and a clear career path toward full Sales Engineer ownership.\n\n\n\n\nWHAT YOU’LL DO:\n\n\nTECHNICAL SALES & DISCOVERY SUPPORT\n\n - Learn and deliver tailored product demonstrations that connect Glia’s Banking AI and Digital Customer Service capabilities to prospective customer needs and business outcomes.\n\n - Support technical discovery conversations to help understand prospects’ business processes, contact center architecture, and technical requirements.\n\n - Assist with proofs of concept (PoCs), technical validation, and integration planning throughout the sales process.\n\n - Manage technical responses for RFPs, RFIs, and security/compliance questionnaires with guidance from senior Sales Engineers.\n\n\nHANDS-ON TECHNICAL EXECUTION & INTEGRATION\n\n - Build and modify technical demo environments, applets, and working examples using APIs, JavaScript, HTML/CSS, webhooks, automation tools, and lightweight integrations.\n\n - Troubleshoot technical questions, payload configurations, and integration challenges alongside experienced Sales Engineers and cross-functional partners.\n\n - Develop reusable demo assets, integration applets, technical documentation, and internal process improvements.\n\n\nENABLEMENT & CROSS-FUNCTIONAL COLLABORATION\n\n - Collaborate with Sales, Product, Engineering, Implementation, and Customer Success teams to support prospective customers and advocate for their requirements.\n\n - Continuously build expertise in sales engineering methodology, discovery techniques, presentation skills, and enterprise software sales.\n\n - Learn and effectively use Glia’s customer stories, case studies, and sales resources throughout the sales process.\n\n - Build strong relationships with prospects and help create a thoughtful, consultative customer experience.\n\n\nQUALIFICATIONS:\n\n - Experience: 1–3 years of experience in a technical, customer-facing role such as implementation engineering, technical consulting, solutions consulting, professional services, application support, customer engineering, or sales engineering.\n\n - Web Fundamentals: Hands-on coding experience and comfort building or modifying working examples using JavaScript and HTML/CSS.\n\n - API & Integration Knowledge: Experience working with REST APIs, webhooks, integrations, authentication, payloads, error handling, or technical troubleshooting.\n\n - Technical Artifacts: Experience creating technical artifacts such as automation scripts, integration applets, serverless functions, lightweight services, or proofs of concept.\n\n - Communication: Strong communication skills, including the ability to ask thoughtful questions, explain technical concepts, and connect them to customer needs and business outcomes.\n\n - Mindset: Curiosity, coachability, and a strong desire to develop sales engineering, demonstration, and customer-facing skills.\n\n - Collaboration: Ability to collaborate effectively and seek guidance when navigating unfamiliar or complex technical challenges.\n\n - Domain Awareness: Experience working with or supporting B2B SaaS products, ideally within sales, service, customer experience, or workflow environments.\n\n\nNICE TO HAVE\n\n - Previous experience supporting demonstrations, proofs of concept, technical discovery, RFP responses, or pre-sales activities.\n\n - Background or familiarity with financial technology (FinTech), banking software, contact center, customer experience, telephony, SIP, or VoIP technologies.\n\n - A computer science degree, technical degree, coding bootcamp, or other formal technical training.\n\n - Experience with cloud platforms, serverless technologies, APIs, web applications, or integration platforms (e.g., Postman, Zapier, Workato).\n\n - Experience working with enterprise customers or cross-functional technical teams.\n\n\nBENEFITS:\n\n - Stock options and competitive salary\n\n - Professional development support, including trainings, courses, conferences, and books\n\n - Access to the latest tools and equipment you’ll need\n\n - Sports compensation and reimbursement for therapy and counseling sessions\n\n - Team events, including annual employee awards, internal hackathons, and events ranging from cooking activities to the Glia Olympic Games\n\n - A diverse, international team representing 25 countries\n\nGlia is an equal-opportunity employer. Glia does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.\n\nThe Glia Talent Acquisition team uses @glia.com http://glia.com and @ darina.danchenko@gliatalent.comgliatalent.com http://gliatalent.com email addresses for coordinating interviews, providing updates, and sending documents. \n\nOur hiring process involves an introduction, practical and team interviews, and a decision and offer. For more information, visit our Recruitment Privacy Notice page https://www.glia.com/eu-recruitment-privacy-notice or contact our talent team via talent@glia.com","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"b2e9db2c-643c-4642-abd7-f71f824fb0f4","title":"Senior Associate, AI Consultant (Vancouver)","department":"Customer Success & Services","team":"AI Consultants","employmentType":"FullTime","location":"Vancouver","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-08-20T20:02:38.381+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":null,"jobUrl":"https://jobs.ashbyhq.com/glia/b2e9db2c-643c-4642-abd7-f71f824fb0f4","applyUrl":"https://jobs.ashbyhq.com/glia/b2e9db2c-643c-4642-abd7-f71f824fb0f4/application","descriptionHtml":"About Glia
Glia is the #1 Banking AI platform, empowering community and regional financial institutions to create efficiencies, accelerate loan growth, drive deposits, and deliver experiences that win against megabanks and fintechs.
Glia's Banking AI Operating System is a central intelligence layer on top of existing tech stacks, activating an AI workforce of specialized agents that draw from banking data, interaction history, and integrated systems of record. These banking-trained agents automate workflows across voice and digital–from front office to back office–resulting in decreased operational costs and the Universal Banker model.
Trusted by 700+ banks and credit unions for its ironclad security and reliability, Glia delivers the industry’s first contractual no-hallucination guarantee. It’s why Glia customers quickly and confidently put Banking AI to work with measurable results from day one. More information about Glia can be found at glia.com.
About the Role: Glia is revolutionizing Customer Service through AI, and we're looking for AI evangelists to join our team. This role combines AI expertise with strategic consulting to help organizations successfully integrate and maximize their AI investments. This role offers the opportunity to shape the future of AI implementation across various industries while working with cutting-edge technologies and solving complex business challenges through AI innovation. As an AI Consultant at Glia, you will have the opportunity to work with diverse clients, addressing their challenges and contributing to the success of their AI strategies. Your expertise will help shape exceptional customer experiences and foster long-lasting partnerships with Glia's clients.
What You'll Do:
Drive customer adoption, usage, and renewal of Glia's AI features.
Empower and enable our customers to grow their knowledge and appreciation of AI through the development and execution of training initiatives for client teams.
Empower and enable our customers to drive adoption of Glia's AI features by their own end users.
Implement AI products on time and on budget.
Ensure that customers are achieving the desired business impact from Glia's AI features following implementation.
Establish credibility with client stakeholders as an AI subject matter expert in relation to Glia's AI features.
Provide pre-sales consultancy on AI features to assist our prospective clients in adopting Glia.
Analyze AI performance metrics and provide data-driven recommendations for improvement.
Provide assistance and best practices to clients on topics relating to prompt engineering and working with Generative AI.
Serve as the primary technical advisor for AI-related inquiries and challenges.
Offer guidance on Glia Virtual Assistant best practices to help clients leverage the full potential of the platform and optimize their conversational interactions with customers.
Collaborate with Glia's product and engineering teams to communicate client feedback, feature requests, and identify areas for product improvement.
Collaborate closely with implementation managers, solution architects, and implementation engineers as part of customer implementations.
Document client processes and diagnose how Glia's AI products or integrations can improve efficiency and overall experience.
What You'll Bring:
Bachelor's Degree or higher, preferably in a STEM-related field.
1+ years of experience in a SaaS Software environment.
1+ years of experience in Customer Success, Consulting, Professional Services, Account Management or similar and/or other customer-facing roles.
Understanding of AI - Conversational AI, Large Language Models, Generative AI.
Growth mindset with a natural curiosity about technology, and particularly a passion for all things AI.
Proven ability to coordinate multiple Client-facing projects simultaneously.
Experience collaborating across multiple teams, including Sales, Product, Customer Success, and Development, to ensure completion of deliverables.
A team player attitude with strong presentation skills, self-confidence, and enthusiasm.
Curious by nature, enthusiastic problem solver, capable of meeting challenges in an efficient but also scalable way.
Excellent communication skills to explain complex AI concepts to non-technical stakeholders.
Highly collaborative and flexible.
Understanding of AI ethics and responsible AI practices.
Experience diagramming process flows using UML (or a similar tool).
Bonus Points:
Training / Teaching Background.
User Experience Background.
Certifications in relevant AI technologies.
Experience within the Financial Services or Banking industries.
Glia is an equal-opportunity employer. Glia does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.
The Glia Talent Acquisition team uses @glia.com and @gliatalent.com email addresses for coordinating interviews, providing updates, and sending documents.
Our hiring process involves an introduction, practical and team interviews, and a decision and offer. For more information, visit our Recruitment Privacy Notice page or contact our talent team via talent@glia.com
","descriptionPlain":"About Glia\n\nGlia is the #1 Banking AI platform, empowering community and regional financial institutions to create efficiencies, accelerate loan growth, drive deposits, and deliver experiences that win against megabanks and fintechs.\n\nGlia's Banking AI Operating System is a central intelligence layer on top of existing tech stacks, activating an AI workforce of specialized agents that draw from banking data, interaction history, and integrated systems of record. These banking-trained agents automate workflows across voice and digital–from front office to back office–resulting in decreased operational costs and the Universal Banker model.\n\nTrusted by 700+ banks and credit unions for its ironclad security and reliability, Glia delivers the industry’s first contractual no-hallucination guarantee. It’s why Glia customers quickly and confidently put Banking AI to work with measurable results from day one. More information about Glia can be found at glia.com http://glia.com.\n\nAbout the Role: Glia is revolutionizing Customer Service through AI, and we're looking for AI evangelists to join our team. This role combines AI expertise with strategic consulting to help organizations successfully integrate and maximize their AI investments. This role offers the opportunity to shape the future of AI implementation across various industries while working with cutting-edge technologies and solving complex business challenges through AI innovation. As an AI Consultant at Glia, you will have the opportunity to work with diverse clients, addressing their challenges and contributing to the success of their AI strategies. Your expertise will help shape exceptional customer experiences and foster long-lasting partnerships with Glia's clients.\n\n\n\nWhat You'll Do:\n\n - Drive customer adoption, usage, and renewal of Glia's AI features.\n\n - Empower and enable our customers to grow their knowledge and appreciation of AI through the development and execution of training initiatives for client teams.\n\n - Empower and enable our customers to drive adoption of Glia's AI features by their own end users.\n\n - Implement AI products on time and on budget.\n\n - Ensure that customers are achieving the desired business impact from Glia's AI features following implementation.\n\n - Establish credibility with client stakeholders as an AI subject matter expert in relation to Glia's AI features.\n\n - Provide pre-sales consultancy on AI features to assist our prospective clients in adopting Glia.\n\n - Analyze AI performance metrics and provide data-driven recommendations for improvement.\n\n - Provide assistance and best practices to clients on topics relating to prompt engineering and working with Generative AI.\n\n - Serve as the primary technical advisor for AI-related inquiries and challenges.\n\n - Offer guidance on Glia Virtual Assistant best practices to help clients leverage the full potential of the platform and optimize their conversational interactions with customers.\n\n - Collaborate with Glia's product and engineering teams to communicate client feedback, feature requests, and identify areas for product improvement.\n\n - Collaborate closely with implementation managers, solution architects, and implementation engineers as part of customer implementations.\n\n - Document client processes and diagnose how Glia's AI products or integrations can improve efficiency and overall experience.\n\nWhat You'll Bring:\n\n - Bachelor's Degree or higher, preferably in a STEM-related field.\n\n - 1+ years of experience in a SaaS Software environment.\n\n - 1+ years of experience in Customer Success, Consulting, Professional Services, Account Management or similar and/or other customer-facing roles.\n\n - Understanding of AI - Conversational AI, Large Language Models, Generative AI.\n\n - Growth mindset with a natural curiosity about technology, and particularly a passion for all things AI.\n\n - Proven ability to coordinate multiple Client-facing projects simultaneously.\n\n - Experience collaborating across multiple teams, including Sales, Product, Customer Success, and Development, to ensure completion of deliverables.\n\n - A team player attitude with strong presentation skills, self-confidence, and enthusiasm.\n\n - Curious by nature, enthusiastic problem solver, capable of meeting challenges in an efficient but also scalable way.\n\n - Excellent communication skills to explain complex AI concepts to non-technical stakeholders.\n\n - Highly collaborative and flexible.\n\n - Understanding of AI ethics and responsible AI practices.\n\n - Experience diagramming process flows using UML (or a similar tool).\n\nBonus Points:\n\n - Training / Teaching Background.\n\n - User Experience Background.\n\n - Certifications in relevant AI technologies.\n\n - Experience within the Financial Services or Banking industries.\n\nGlia is an equal-opportunity employer. Glia does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.\n\nThe Glia Talent Acquisition team uses @glia.com http://glia.com and @ darina.danchenko@gliatalent.comgliatalent.com http://gliatalent.com email addresses for coordinating interviews, providing updates, and sending documents. \n\nOur hiring process involves an introduction, practical and team interviews, and a decision and offer. For more information, visit our Recruitment Privacy Notice page https://www.glia.com/eu-recruitment-privacy-notice or contact our talent team via talent@glia.com","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"f910c57d-60b1-462f-804d-4572e9e8eb40","title":"Senior Software Engineer, SRE / Observability Tooling","department":"Engineering","team":"Observability","employmentType":"FullTime","location":"Poland","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-07-15T13:31:40.816+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":null,"jobUrl":"https://jobs.ashbyhq.com/glia/f910c57d-60b1-462f-804d-4572e9e8eb40","applyUrl":"https://jobs.ashbyhq.com/glia/f910c57d-60b1-462f-804d-4572e9e8eb40/application","descriptionHtml":"About Glia
Glia is the #1 Banking AI platform, empowering community and regional financial institutions to create efficiencies, accelerate loan growth, drive deposits, and deliver experiences that win against megabanks and fintechs.
Glia's Banking AI Operating System is a central intelligence layer on top of existing tech stacks, activating an AI workforce of specialized agents that draw from banking data, interaction history, and integrated systems of record. These banking-trained agents automate workflows across voice and digital–from front office to back office–resulting in decreased operational costs and the Universal Banker model.
Trusted by 700+ banks and credit unions for its ironclad security and reliability, Glia delivers the industry’s first contractual no-hallucination guarantee. It’s why Glia customers quickly and confidently put Banking AI to work with measurable results from day one. More information about Glia can be found at glia.com.
The Team
You'll be joining our dedicated Observability Team, which builds the observability platform and SRE tooling used to monitor Glia’s cloud-native core infrastructure serving the conversational AI. Our team focuses on enablement and automation: we provide the standards, tooling, and platform that engineering teams use to keep their own systems available and performing optimally.
The Mission & The Work
As a Site Reliability Engineer on this team, your focus will be on building SRE and observability tooling — the platform, automation, and standards other teams use to keep their services healthy. This is a tooling and enablement role, not a production operations role: you will not be directly operating Glia’s production services. Responsibilities will include:
Developing standards, infrastructure and automation for dashboards, alerts, and monitors as code.
Partnering with development teams to establish production readiness and operational readiness.
Building the tooling and templates teams use to define, measure, and report on Service Level Objectives (SLOs) and Service Level Indicators (SLIs) for their services.
Developing tooling to automate observability and operational workflows, eliminating manual toil for engineering teams.
Building and improving the incident response tooling and workflows that help teams resolve outages faster and learn from them.
Our Collaboration Model
Glia Engineering is remote-first, spanning Canada, Portugal, Poland, and Estonia. The Observability team is based in Estonia, with optional offices in Tallinn and Tartu. We thrive on flexible remote collaboration, but we still bring the whole team together in Estonia twice a year for in-person innovation and connection.
Our tech stack
Infrastructure: AWS, Kubernetes (AWS EKS), Istio, EFK
Persistence: Amazon Aurora Serverless for Postgres, RabbitMQ, Amazon RDS
Cache: Amazon ElastiCache
Monitoring & Observability: DataDog with a focus on dashboards and alerts for system health
CI/CD: Github Actions, ArgoCD, Jenkins, Helm, with a focus on automation and pipeline optimization.
Infrastructure as Code: Terraform
Additionally, our Engineering teams use:
Backend: Python, Elixir, Node.js, Ruby, Go
Frontend: Javascript and React.js
Native mobile SDKs: Java and Swift
What We’re Looking for
Expert-level proficiency with AWS and Kubernetes (EKS), particularly in areas of observability, networking, and auto-scaling.
Experience with modern observability platforms (e.g., DataDog, Prometheus) and a deep understanding of metrics, logging, and tracing.
Deep, practical understanding of Site Reliability Engineering (SRE) principles (SLOs, error budgets, toil reduction).
Demonstrable experience analyzing and troubleshooting large-scale distributed systems.
Strong software development skills in a language like Python or Go, used to build operational tools, services, or automation.
Expertise in designing and operating robust CI/CD pipelines for a microservices architecture (e.g., using ArgoCD, Github Actions, Helm).
A systematic, data-driven approach to problem-solving and root cause analysis.
Proficiency in using AI tools thoughtfully, maintaining ownership of the final output while recognizing the tools' limitations.
Glia is an equal-opportunity employer. Glia does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.
The Glia Talent Acquisition team uses @glia.com and @gliatalent.com email addresses for coordinating interviews, providing updates, and sending documents.
Our hiring process involves an introduction, practical and team interviews, and a decision and offer. For more information, visit our Recruitment Privacy Notice page or contact our talent team via talent@glia.com
","descriptionPlain":"About Glia\n\nGlia is the #1 Banking AI platform, empowering community and regional financial institutions to create efficiencies, accelerate loan growth, drive deposits, and deliver experiences that win against megabanks and fintechs.\n\nGlia's Banking AI Operating System is a central intelligence layer on top of existing tech stacks, activating an AI workforce of specialized agents that draw from banking data, interaction history, and integrated systems of record. These banking-trained agents automate workflows across voice and digital–from front office to back office–resulting in decreased operational costs and the Universal Banker model.\n\nTrusted by 700+ banks and credit unions for its ironclad security and reliability, Glia delivers the industry’s first contractual no-hallucination guarantee. It’s why Glia customers quickly and confidently put Banking AI to work with measurable results from day one. More information about Glia can be found at glia.com http://glia.com.\n\n\n\nThe Team\n\nYou'll be joining our dedicated Observability Team, which builds the observability platform and SRE tooling used to monitor Glia’s cloud-native core infrastructure serving the conversational AI. Our team focuses on enablement and automation: we provide the standards, tooling, and platform that engineering teams use to keep their own systems available and performing optimally.\n\n\n\nThe Mission & The Work\n\nAs a Site Reliability Engineer on this team, your focus will be on building SRE and observability tooling — the platform, automation, and standards other teams use to keep their services healthy. This is a tooling and enablement role, not a production operations role: you will not be directly operating Glia’s production services. Responsibilities will include:\n\n - Developing standards, infrastructure and automation for dashboards, alerts, and monitors as code.\n\n - Partnering with development teams to establish production readiness and operational readiness.\n\n - Building the tooling and templates teams use to define, measure, and report on Service Level Objectives (SLOs) and Service Level Indicators (SLIs) for their services.\n\n - Developing tooling to automate observability and operational workflows, eliminating manual toil for engineering teams.\n\n - Building and improving the incident response tooling and workflows that help teams resolve outages faster and learn from them.\n\n\n\nOur Collaboration Model\n\nGlia Engineering is remote-first, spanning Canada, Portugal, Poland, and Estonia. The Observability team is based in Estonia, with optional offices in Tallinn and Tartu. We thrive on flexible remote collaboration, but we still bring the whole team together in Estonia twice a year for in-person innovation and connection.\n\n\n\nOur tech stack\n\n - Infrastructure: AWS, Kubernetes (AWS EKS), Istio, EFK\n\n - Persistence: Amazon Aurora Serverless for Postgres, RabbitMQ, Amazon RDS\n\n - Cache: Amazon ElastiCache\n\n - Monitoring & Observability: DataDog with a focus on dashboards and alerts for system health\n\n - CI/CD: Github Actions, ArgoCD, Jenkins, Helm, with a focus on automation and pipeline optimization.\n\n - Infrastructure as Code: Terraform\n\n - Additionally, our Engineering teams use:\n \n - Backend: Python, Elixir, Node.js http://node.js, Ruby, Go\n \n - Frontend: Javascript and React.js\n \n - Native mobile SDKs: Java and Swift\n\n\n\nWhat We’re Looking for\n\n - Expert-level proficiency with AWS and Kubernetes (EKS), particularly in areas of observability, networking, and auto-scaling.\n\n - Experience with modern observability platforms (e.g., DataDog, Prometheus) and a deep understanding of metrics, logging, and tracing.\n\n - Deep, practical understanding of Site Reliability Engineering (SRE) principles (SLOs, error budgets, toil reduction).\n\n - Demonstrable experience analyzing and troubleshooting large-scale distributed systems.\n\n - Strong software development skills in a language like Python or Go, used to build operational tools, services, or automation.\n\n - Expertise in designing and operating robust CI/CD pipelines for a microservices architecture (e.g., using ArgoCD, Github Actions, Helm).\n\n - A systematic, data-driven approach to problem-solving and root cause analysis.\n\n - Proficiency in using AI tools thoughtfully, maintaining ownership of the final output while recognizing the tools' limitations.\n\n\n\nGlia is an equal-opportunity employer. Glia does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.\n\nThe Glia Talent Acquisition team uses @glia.com http://glia.com and @ darina.danchenko@gliatalent.comgliatalent.com http://gliatalent.com email addresses for coordinating interviews, providing updates, and sending documents. \n\nOur hiring process involves an introduction, practical and team interviews, and a decision and offer. For more information, visit our Recruitment Privacy Notice page https://www.glia.com/eu-recruitment-privacy-notice or contact our talent team via talent@glia.com","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"14d6afab-23d6-4d6a-b5ef-6f144f215af2","title":"Senior Software Engineer, SRE / Observability Tooling","department":"Engineering","team":"Observability","employmentType":"FullTime","location":"Estonia - Remote","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-07-15T13:31:37.880+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":null,"jobUrl":"https://jobs.ashbyhq.com/glia/14d6afab-23d6-4d6a-b5ef-6f144f215af2","applyUrl":"https://jobs.ashbyhq.com/glia/14d6afab-23d6-4d6a-b5ef-6f144f215af2/application","descriptionHtml":"About Glia
Glia is the #1 Banking AI platform, empowering community and regional financial institutions to create efficiencies, accelerate loan growth, drive deposits, and deliver experiences that win against megabanks and fintechs.
Glia's Banking AI Operating System is a central intelligence layer on top of existing tech stacks, activating an AI workforce of specialized agents that draw from banking data, interaction history, and integrated systems of record. These banking-trained agents automate workflows across voice and digital–from front office to back office–resulting in decreased operational costs and the Universal Banker model.
Trusted by 700+ banks and credit unions for its ironclad security and reliability, Glia delivers the industry’s first contractual no-hallucination guarantee. It’s why Glia customers quickly and confidently put Banking AI to work with measurable results from day one. More information about Glia can be found at glia.com.
The Team
You'll be joining our dedicated Observability Team, which builds the observability platform and SRE tooling used to monitor Glia’s cloud-native core infrastructure serving the conversational AI. Our team focuses on enablement and automation: we provide the standards, tooling, and platform that engineering teams use to keep their own systems available and performing optimally.
The Mission & The Work
As a Site Reliability Engineer on this team, your focus will be on building SRE and observability tooling — the platform, automation, and standards other teams use to keep their services healthy. This is a tooling and enablement role, not a production operations role: you will not be directly operating Glia’s production services. Responsibilities will include:
Developing standards, infrastructure and automation for dashboards, alerts, and monitors as code.
Partnering with development teams to establish production readiness and operational readiness.
Building the tooling and templates teams use to define, measure, and report on Service Level Objectives (SLOs) and Service Level Indicators (SLIs) for their services.
Developing tooling to automate observability and operational workflows, eliminating manual toil for engineering teams.
Building and improving the incident response tooling and workflows that help teams resolve outages faster and learn from them.
Our Collaboration Model
Glia Engineering is remote-first, spanning Canada, Portugal, Poland, and Estonia. The Observability team is based in Estonia, with optional offices in Tallinn and Tartu. We thrive on flexible remote collaboration, but we still bring the whole team together in Estonia twice a year for in-person innovation and connection.
Our tech stack
Infrastructure: AWS, Kubernetes (AWS EKS), Istio, EFK
Persistence: Amazon Aurora Serverless for Postgres, RabbitMQ, Amazon RDS
Cache: Amazon ElastiCache
Monitoring & Observability: DataDog with a focus on dashboards and alerts for system health
CI/CD: Github Actions, ArgoCD, Jenkins, Helm, with a focus on automation and pipeline optimization.
Infrastructure as Code: Terraform
Additionally, our Engineering teams use:
Backend: Python, Elixir, Node.js, Ruby, Go
Frontend: Javascript and React.js
Native mobile SDKs: Java and Swift
What We’re Looking for
Expert-level proficiency with AWS and Kubernetes (EKS), particularly in areas of observability, networking, and auto-scaling.
Experience with modern observability platforms (e.g., DataDog, Prometheus) and a deep understanding of metrics, logging, and tracing.
Deep, practical understanding of Site Reliability Engineering (SRE) principles (SLOs, error budgets, toil reduction).
Demonstrable experience analyzing and troubleshooting large-scale distributed systems.
Strong software development skills in a language like Python or Go, used to build operational tools, services, or automation.
Expertise in designing and operating robust CI/CD pipelines for a microservices architecture (e.g., using ArgoCD, Github Actions, Helm).
A systematic, data-driven approach to problem-solving and root cause analysis.
Proficiency in using AI tools thoughtfully, maintaining ownership of the final output while recognizing the tools' limitations.
Glia is an equal-opportunity employer. Glia does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.
The Glia Talent Acquisition team uses @glia.com and @gliatalent.com email addresses for coordinating interviews, providing updates, and sending documents.
Our hiring process involves an introduction, practical and team interviews, and a decision and offer. For more information, visit our Recruitment Privacy Notice page or contact our talent team via talent@glia.com
","descriptionPlain":"About Glia\n\nGlia is the #1 Banking AI platform, empowering community and regional financial institutions to create efficiencies, accelerate loan growth, drive deposits, and deliver experiences that win against megabanks and fintechs.\n\nGlia's Banking AI Operating System is a central intelligence layer on top of existing tech stacks, activating an AI workforce of specialized agents that draw from banking data, interaction history, and integrated systems of record. These banking-trained agents automate workflows across voice and digital–from front office to back office–resulting in decreased operational costs and the Universal Banker model.\n\nTrusted by 700+ banks and credit unions for its ironclad security and reliability, Glia delivers the industry’s first contractual no-hallucination guarantee. It’s why Glia customers quickly and confidently put Banking AI to work with measurable results from day one. More information about Glia can be found at glia.com http://glia.com.\n\n\n\nThe Team\n\nYou'll be joining our dedicated Observability Team, which builds the observability platform and SRE tooling used to monitor Glia’s cloud-native core infrastructure serving the conversational AI. Our team focuses on enablement and automation: we provide the standards, tooling, and platform that engineering teams use to keep their own systems available and performing optimally.\n\n\n\nThe Mission & The Work\n\nAs a Site Reliability Engineer on this team, your focus will be on building SRE and observability tooling — the platform, automation, and standards other teams use to keep their services healthy. This is a tooling and enablement role, not a production operations role: you will not be directly operating Glia’s production services. Responsibilities will include:\n\n - Developing standards, infrastructure and automation for dashboards, alerts, and monitors as code.\n\n - Partnering with development teams to establish production readiness and operational readiness.\n\n - Building the tooling and templates teams use to define, measure, and report on Service Level Objectives (SLOs) and Service Level Indicators (SLIs) for their services.\n\n - Developing tooling to automate observability and operational workflows, eliminating manual toil for engineering teams.\n\n - Building and improving the incident response tooling and workflows that help teams resolve outages faster and learn from them.\n\n\n\nOur Collaboration Model\n\nGlia Engineering is remote-first, spanning Canada, Portugal, Poland, and Estonia. The Observability team is based in Estonia, with optional offices in Tallinn and Tartu. We thrive on flexible remote collaboration, but we still bring the whole team together in Estonia twice a year for in-person innovation and connection.\n\n\n\nOur tech stack\n\n - Infrastructure: AWS, Kubernetes (AWS EKS), Istio, EFK\n\n - Persistence: Amazon Aurora Serverless for Postgres, RabbitMQ, Amazon RDS\n\n - Cache: Amazon ElastiCache\n\n - Monitoring & Observability: DataDog with a focus on dashboards and alerts for system health\n\n - CI/CD: Github Actions, ArgoCD, Jenkins, Helm, with a focus on automation and pipeline optimization.\n\n - Infrastructure as Code: Terraform\n\n - Additionally, our Engineering teams use:\n \n - Backend: Python, Elixir, Node.js http://node.js, Ruby, Go\n \n - Frontend: Javascript and React.js\n \n - Native mobile SDKs: Java and Swift\n\n\n\nWhat We’re Looking for\n\n - Expert-level proficiency with AWS and Kubernetes (EKS), particularly in areas of observability, networking, and auto-scaling.\n\n - Experience with modern observability platforms (e.g., DataDog, Prometheus) and a deep understanding of metrics, logging, and tracing.\n\n - Deep, practical understanding of Site Reliability Engineering (SRE) principles (SLOs, error budgets, toil reduction).\n\n - Demonstrable experience analyzing and troubleshooting large-scale distributed systems.\n\n - Strong software development skills in a language like Python or Go, used to build operational tools, services, or automation.\n\n - Expertise in designing and operating robust CI/CD pipelines for a microservices architecture (e.g., using ArgoCD, Github Actions, Helm).\n\n - A systematic, data-driven approach to problem-solving and root cause analysis.\n\n - Proficiency in using AI tools thoughtfully, maintaining ownership of the final output while recognizing the tools' limitations.\n\n\n\nGlia is an equal-opportunity employer. Glia does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.\n\nThe Glia Talent Acquisition team uses @glia.com http://glia.com and @ darina.danchenko@gliatalent.comgliatalent.com http://gliatalent.com email addresses for coordinating interviews, providing updates, and sending documents. \n\nOur hiring process involves an introduction, practical and team interviews, and a decision and offer. For more information, visit our Recruitment Privacy Notice page https://www.glia.com/eu-recruitment-privacy-notice or contact our talent team via talent@glia.com","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"bcb35ff7-e0de-4734-9fe9-abc77e4feca8","title":"Senior Security Engineer (Team Lead)","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"Estonia - Remote","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-07-28T15:56:45.229+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":null,"jobUrl":"https://jobs.ashbyhq.com/glia/bcb35ff7-e0de-4734-9fe9-abc77e4feca8","applyUrl":"https://jobs.ashbyhq.com/glia/bcb35ff7-e0de-4734-9fe9-abc77e4feca8/application","descriptionHtml":"About Glia
Glia is the #1 Banking AI platform, empowering community and regional financial institutions to create efficiencies, accelerate loan growth, drive deposits, and deliver experiences that win against megabanks and fintechs.
Glia's Banking AI Operating System is a central intelligence layer on top of existing tech stacks, activating an AI workforce of specialized agents that draw from banking data, interaction history, and integrated systems of record. These banking-trained agents automate workflows across voice and digital–from front office to back office–resulting in decreased operational costs and the Universal Banker model.
Trusted by 700+ banks and credit unions for its ironclad security and reliability, Glia delivers the industry’s first contractual no-hallucination guarantee. It’s why Glia customers quickly and confidently put Banking AI to work with measurable results from day one. More information about Glia can be found at glia.com.
The DevSec team owns developer-facing and platform security at Glia - building guardrails and paved paths that let product teams move fast, safely. There is a saying in Glia: security is not just a feature, it's a part of our service.
We're looking for a Senior Security Engineer who thinks about security end to end - not one domain deep, but the whole posture: application, infrastructure, supply chain, endpoints, operations, and the compliance surface behind them.
This is a Team Lead hire: we're looking for someone who will lead the DevSec team. You will start as a hands-on individual contributor to learn Glia's systems and security specifics, then step up to lead the team as a player-coach - leading the team's delivery and growth while remaining deeply hands-on, with career progression on the engineering IC track.
You will start as a hands-on Senior Security Engineer to build a strong foundation. You will:
Ship hands-on security work and learn Glia's platform, Glia-specific security challenges, and how the rest of the Platform group operates.
Co-own the company security roadmap together with our Security Leader, balancing domains by risk.
Get to know the team, our tooling, and Glia's project delivery methodologies.
Once you step up, your time will shift to ~60% leadership and ~40% hands-on work. You will own:
Delivery & roadmap: own security programs end-to-end - from roadmap shaping and stakeholder alignment through implementation and adoption - prioritising by risk and unblocking the team.
People & mentorship: run 1:1s, manage performance, and grow the team.
Hands-on contribution: lead by example - stay close to the technical work and take on high-leverage security engineering yourself.
The role spans the whole security surface, prioritising by risk rather than by specialty:
Application & product security - threat modelling, secure SDLC, design/code review, supply chain security
Infrastructure & cloud security - AWS posture, runtime security, IAM; close collaboration with the Infrastructure team
Security automation & AI - develop and own automation and AI tooling supporting company security goals; secure our AI-assisted development practices and LLM tooling
Endpoint & corporate security - developer endpoint security (MDM, privilege, software governance), secrets hygiene
Whole-posture assessment - run framework-based assessments (CIS Controls), identify where attention bears most value, and turn findings into prioritised, engineering-consumable plans
Compliance interface - connect technical work to SOC 2 / PCI-DSS / ISO 42001 needs
Mentor engineers, lead blameless post-mortems for security incidents, and present to and align senior management
DevSec is part of the Platform group and works closely with Infrastructure, Developer Acceleration, and Observability. The team is remote-first with fully remote rituals - we have team members in Estonia and Poland today, and for this role we hire anywhere in Europe.
Infrastructure: AWS (Terraform, Kubernetes)
CI/CD: Jenkins, GitHub Actions, ArgoCD
Vulnerability detection & runtime security: Snyk, Sysdig/Falco
SSO & MDM: Okta, Jamf
Coding: Python preferred; our product stack includes Elixir, Ruby, and Golang
AI-assisted development: Claude Code and agentic tooling are part of everyday engineering at Glia
Credible hands-on experience in at least two security domains (e.g. AppSec + cloud/infra) and literacy across the rest - you think in overall posture and risk, not tools
You have built or scaled a security program end-to-end (process, tooling, adoption), ideally in a low-structure environment
Coding and automation ability (Python preferred) and cloud security depth (AWS)
Experience with AI-assisted development, and with securing it: LLM tooling (e.g. MCP), AI governance awareness
Leadership readiness with evidence - mentoring, deputising for a lead, or formal lead experience - and the commitment to step up as DevSec Team Lead after ramp-up, owning the team's delivery while staying technical
An educator and multiplier, not a gatekeeper: you enjoy high-empathy collaboration with developers
Located in Europe
Framework-based posture assessment experience (CIS Controls, NIST CSF, or similar) - you can run an assessment and turn it into a prioritised roadmap
Pentest, audit, and compliance exposure (SOC 2, PCI-DSS, ISO 42001)
Terraform/Kubernetes; endpoint/MDM and IdP experience
Glia stock options and competitive salary
Professional development support (trainings, courses, conferences, books, etc)
Transparent career development system
Different options for your working preferences (office, remote, flexible)
Access to all the latest tools and equipment you'll need
Sports compensation, reimbursement for therapy, counseling sessions
Team events: annual employee awards, internal hackathons, and a dozen cool events from cooking to the Glia olympic games :)
Generous referral bonuses
Glia is an equal-opportunity employer. Glia does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.
The Glia Talent Acquisition team uses @glia.com and @gliatalent.com email addresses for coordinating interviews, providing updates, and sending documents.
Our hiring process involves an introduction, practical and team interviews, and a decision and offer. For more information, visit our Recruitment Privacy Notice page or contact our talent team via talent@glia.com
","descriptionPlain":"About Glia\n\nGlia is the #1 Banking AI platform, empowering community and regional financial institutions to create efficiencies, accelerate loan growth, drive deposits, and deliver experiences that win against megabanks and fintechs.\n\nGlia's Banking AI Operating System is a central intelligence layer on top of existing tech stacks, activating an AI workforce of specialized agents that draw from banking data, interaction history, and integrated systems of record. These banking-trained agents automate workflows across voice and digital–from front office to back office–resulting in decreased operational costs and the Universal Banker model.\n\nTrusted by 700+ banks and credit unions for its ironclad security and reliability, Glia delivers the industry’s first contractual no-hallucination guarantee. It’s why Glia customers quickly and confidently put Banking AI to work with measurable results from day one. More information about Glia can be found at glia.com http://glia.com.\n\n\n\nThe DevSec team owns developer-facing and platform security at Glia - building guardrails and paved paths that let product teams move fast, safely. There is a saying in Glia: security is not just a feature, it's a part of our service.\n\n\n\n\nTHE ROLE\n\nWe're looking for a Senior Security Engineer who thinks about security end to end - not one domain deep, but the whole posture: application, infrastructure, supply chain, endpoints, operations, and the compliance surface behind them.\n\nThis is a Team Lead hire: we're looking for someone who will lead the DevSec team. You will start as a hands-on individual contributor to learn Glia's systems and security specifics, then step up to lead the team as a player-coach - leading the team's delivery and growth while remaining deeply hands-on, with career progression on the engineering IC track.\n\n\nTHE RAMP-UP (FIRST 3 MONTHS)\n\nYou will start as a hands-on Senior Security Engineer to build a strong foundation. You will:\n\n - Ship hands-on security work and learn Glia's platform, Glia-specific security challenges, and how the rest of the Platform group operates.\n\n - Co-own the company security roadmap together with our Security Leader, balancing domains by risk.\n\n - Get to know the team, our tooling, and Glia's project delivery methodologies.\n\n\nTHE TEAM LEAD ROLE (POST RAMP-UP)\n\nOnce you step up, your time will shift to ~60% leadership and ~40% hands-on work. You will own:\n\n - Delivery & roadmap: own security programs end-to-end - from roadmap shaping and stakeholder alignment through implementation and adoption - prioritising by risk and unblocking the team.\n\n - People & mentorship: run 1:1s, manage performance, and grow the team.\n\n - Hands-on contribution: lead by example - stay close to the technical work and take on high-leverage security engineering yourself.\n \n \n\n\nTHE WORK:\n\nThe role spans the whole security surface, prioritising by risk rather than by specialty:\n\n - Application & product security - threat modelling, secure SDLC, design/code review, supply chain security\n\n - Infrastructure & cloud security - AWS posture, runtime security, IAM; close collaboration with the Infrastructure team\n\n - Security automation & AI - develop and own automation and AI tooling supporting company security goals; secure our AI-assisted development practices and LLM tooling\n\n - Endpoint & corporate security - developer endpoint security (MDM, privilege, software governance), secrets hygiene\n\n - Whole-posture assessment - run framework-based assessments (CIS Controls), identify where attention bears most value, and turn findings into prioritised, engineering-consumable plans\n\n - Compliance interface - connect technical work to SOC 2 / PCI-DSS / ISO 42001 needs\n\n - Mentor engineers, lead blameless post-mortems for security incidents, and present to and align senior management\n\nDevSec is part of the Platform group and works closely with Infrastructure, Developer Acceleration, and Observability. The team is remote-first with fully remote rituals - we have team members in Estonia and Poland today, and for this role we hire anywhere in Europe.\n\n\n\n\nTECH STACK YOU WILL BE WORKING WITH:\n\n - Infrastructure: AWS (Terraform, Kubernetes)\n\n - CI/CD: Jenkins, GitHub Actions, ArgoCD\n\n - Vulnerability detection & runtime security: Snyk, Sysdig/Falco\n\n - SSO & MDM: Okta, Jamf\n\n - Coding: Python preferred; our product stack includes Elixir, Ruby, and Golang\n\n - AI-assisted development: Claude Code and agentic tooling are part of everyday engineering at Glia\n \n \n\n\nREQUIREMENTS:\n\n - Credible hands-on experience in at least two security domains (e.g. AppSec + cloud/infra) and literacy across the rest - you think in overall posture and risk, not tools\n\n - You have built or scaled a security program end-to-end (process, tooling, adoption), ideally in a low-structure environment\n\n - Coding and automation ability (Python preferred) and cloud security depth (AWS)\n\n - Experience with AI-assisted development, and with securing it: LLM tooling (e.g. MCP), AI governance awareness\n\n - Leadership readiness with evidence - mentoring, deputising for a lead, or formal lead experience - and the commitment to step up as DevSec Team Lead after ramp-up, owning the team's delivery while staying technical\n\n - An educator and multiplier, not a gatekeeper: you enjoy high-empathy collaboration with developers\n\n - Located in Europe\n \n \n\n\nNICE TO HAVE:\n\n - Framework-based posture assessment experience (CIS Controls, NIST CSF, or similar) - you can run an assessment and turn it into a prioritised roadmap\n\n - Pentest, audit, and compliance exposure (SOC 2, PCI-DSS, ISO 42001)\n\n - Terraform/Kubernetes; endpoint/MDM and IdP experience\n \n\n\nBENEFITS\n\n - Glia stock options and competitive salary\n\n - Professional development support (trainings, courses, conferences, books, etc)\n\n - Transparent career development system\n\n - Different options for your working preferences (office, remote, flexible)\n\n - Access to all the latest tools and equipment you'll need\n\n - Sports compensation, reimbursement for therapy, counseling sessions\n\n - Team events: annual employee awards, internal hackathons, and a dozen cool events from cooking to the Glia olympic games :)\n\n - Generous referral bonuses\n\nGlia is an equal-opportunity employer. Glia does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.\n\nThe Glia Talent Acquisition team uses @glia.com http://glia.com and @ darina.danchenko@gliatalent.comgliatalent.com http://gliatalent.com email addresses for coordinating interviews, providing updates, and sending documents. \n\nOur hiring process involves an introduction, practical and team interviews, and a decision and offer. For more information, visit our Recruitment Privacy Notice page https://www.glia.com/eu-recruitment-privacy-notice or contact our talent team via talent@glia.com","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"42aa65ae-8e98-4669-9862-50441efaee3d","title":"Senior Security Engineer (Team Lead)","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"Poland","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-07-28T16:51:15.170+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":null,"jobUrl":"https://jobs.ashbyhq.com/glia/42aa65ae-8e98-4669-9862-50441efaee3d","applyUrl":"https://jobs.ashbyhq.com/glia/42aa65ae-8e98-4669-9862-50441efaee3d/application","descriptionHtml":"About Glia
Glia is the #1 Banking AI platform, empowering community and regional financial institutions to create efficiencies, accelerate loan growth, drive deposits, and deliver experiences that win against megabanks and fintechs.
Glia's Banking AI Operating System is a central intelligence layer on top of existing tech stacks, activating an AI workforce of specialized agents that draw from banking data, interaction history, and integrated systems of record. These banking-trained agents automate workflows across voice and digital–from front office to back office–resulting in decreased operational costs and the Universal Banker model.
Trusted by 700+ banks and credit unions for its ironclad security and reliability, Glia delivers the industry’s first contractual no-hallucination guarantee. It’s why Glia customers quickly and confidently put Banking AI to work with measurable results from day one. More information about Glia can be found at glia.com.
The DevSec team owns developer-facing and platform security at Glia - building guardrails and paved paths that let product teams move fast, safely. There is a saying in Glia: security is not just a feature, it's a part of our service.
We're looking for a Senior Security Engineer who thinks about security end to end - not one domain deep, but the whole posture: application, infrastructure, supply chain, endpoints, operations, and the compliance surface behind them.
This is a Team Lead hire: we're looking for someone who will lead the DevSec team. You will start as a hands-on individual contributor to learn Glia's systems and security specifics, then step up to lead the team as a player-coach - leading the team's delivery and growth while remaining deeply hands-on, with career progression on the engineering IC track.
You will start as a hands-on Senior Security Engineer to build a strong foundation. You will:
Ship hands-on security work and learn Glia's platform, Glia-specific security challenges, and how the rest of the Platform group operates.
Co-own the company security roadmap together with our Security Leader, balancing domains by risk.
Get to know the team, our tooling, and Glia's project delivery methodologies.
Once you step up, your time will shift to ~60% leadership and ~40% hands-on work. You will own:
Delivery & roadmap: own security programs end-to-end - from roadmap shaping and stakeholder alignment through implementation and adoption - prioritising by risk and unblocking the team.
People & mentorship: run 1:1s, manage performance, and grow the team.
Hands-on contribution: lead by example - stay close to the technical work and take on high-leverage security engineering yourself.
The role spans the whole security surface, prioritising by risk rather than by specialty:
Application & product security - threat modelling, secure SDLC, design/code review, supply chain security
Infrastructure & cloud security - AWS posture, runtime security, IAM; close collaboration with the Infrastructure team
Security automation & AI - develop and own automation and AI tooling supporting company security goals; secure our AI-assisted development practices and LLM tooling
Endpoint & corporate security - developer endpoint security (MDM, privilege, software governance), secrets hygiene
Whole-posture assessment - run framework-based assessments (CIS Controls), identify where attention bears most value, and turn findings into prioritised, engineering-consumable plans
Compliance interface - connect technical work to SOC 2 / PCI-DSS / ISO 42001 needs
Mentor engineers, lead blameless post-mortems for security incidents, and present to and align senior management
DevSec is part of the Platform group and works closely with Infrastructure, Developer Acceleration, and Observability. The team is remote-first with fully remote rituals - we have team members in Estonia and Poland today, and for this role we hire anywhere in Europe.
Infrastructure: AWS (Terraform, Kubernetes)
CI/CD: Jenkins, GitHub Actions, ArgoCD
Vulnerability detection & runtime security: Snyk, Sysdig/Falco
SSO & MDM: Okta, Jamf
Coding: Python preferred; our product stack includes Elixir, Ruby, and Golang
AI-assisted development: Claude Code and agentic tooling are part of everyday engineering at Glia
Credible hands-on experience in at least two security domains (e.g. AppSec + cloud/infra) and literacy across the rest - you think in overall posture and risk, not tools
You have built or scaled a security program end-to-end (process, tooling, adoption), ideally in a low-structure environment
Coding and automation ability (Python preferred) and cloud security depth (AWS)
Experience with AI-assisted development, and with securing it: LLM tooling (e.g. MCP), AI governance awareness
Leadership readiness with evidence - mentoring, deputising for a lead, or formal lead experience - and the commitment to step up as DevSec Team Lead after ramp-up, owning the team's delivery while staying technical
An educator and multiplier, not a gatekeeper: you enjoy high-empathy collaboration with developers
Located in Europe
Framework-based posture assessment experience (CIS Controls, NIST CSF, or similar) - you can run an assessment and turn it into a prioritised roadmap
Pentest, audit, and compliance exposure (SOC 2, PCI-DSS, ISO 42001)
Terraform/Kubernetes; endpoint/MDM and IdP experience
Professional development support (trainings, courses, conferences, books, etc)
Transparent career development system
Different options for your working preferences (office, remote, flexible)
Access to all the latest tools and equipment you'll need
Team events: annual employee awards, internal hackathons, and a dozen cool events from cooking to the Glia olympic games :)
Generous referral bonuses
Glia is an equal-opportunity employer. Glia does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.
The Glia Talent Acquisition team uses @glia.com and @gliatalent.com email addresses for coordinating interviews, providing updates, and sending documents.
Our hiring process involves an introduction, practical and team interviews, and a decision and offer. For more information, visit our Recruitment Privacy Notice page or contact our talent team via talent@glia.com
","descriptionPlain":"About Glia\n\nGlia is the #1 Banking AI platform, empowering community and regional financial institutions to create efficiencies, accelerate loan growth, drive deposits, and deliver experiences that win against megabanks and fintechs.\n\nGlia's Banking AI Operating System is a central intelligence layer on top of existing tech stacks, activating an AI workforce of specialized agents that draw from banking data, interaction history, and integrated systems of record. These banking-trained agents automate workflows across voice and digital–from front office to back office–resulting in decreased operational costs and the Universal Banker model.\n\nTrusted by 700+ banks and credit unions for its ironclad security and reliability, Glia delivers the industry’s first contractual no-hallucination guarantee. It’s why Glia customers quickly and confidently put Banking AI to work with measurable results from day one. More information about Glia can be found at glia.com http://glia.com.\n\n\n\nThe DevSec team owns developer-facing and platform security at Glia - building guardrails and paved paths that let product teams move fast, safely. There is a saying in Glia: security is not just a feature, it's a part of our service.\n\n\n \n\n\nTHE ROLE\n\nWe're looking for a Senior Security Engineer who thinks about security end to end - not one domain deep, but the whole posture: application, infrastructure, supply chain, endpoints, operations, and the compliance surface behind them.\n\nThis is a Team Lead hire: we're looking for someone who will lead the DevSec team. You will start as a hands-on individual contributor to learn Glia's systems and security specifics, then step up to lead the team as a player-coach - leading the team's delivery and growth while remaining deeply hands-on, with career progression on the engineering IC track.\n\n\nTHE RAMP-UP (FIRST 3 MONTHS)\n\nYou will start as a hands-on Senior Security Engineer to build a strong foundation. You will:\n\n - Ship hands-on security work and learn Glia's platform, Glia-specific security challenges, and how the rest of the Platform group operates.\n\n - Co-own the company security roadmap together with our Security Leader, balancing domains by risk.\n\n - Get to know the team, our tooling, and Glia's project delivery methodologies.\n\n\nTHE TEAM LEAD ROLE (POST RAMP-UP)\n\nOnce you step up, your time will shift to ~60% leadership and ~40% hands-on work. You will own:\n\n - Delivery & roadmap: own security programs end-to-end - from roadmap shaping and stakeholder alignment through implementation and adoption - prioritising by risk and unblocking the team.\n\n - People & mentorship: run 1:1s, manage performance, and grow the team.\n\n - Hands-on contribution: lead by example - stay close to the technical work and take on high-leverage security engineering yourself.\n \n\n\nTHE WORK:\n\nThe role spans the whole security surface, prioritising by risk rather than by specialty:\n\n - Application & product security - threat modelling, secure SDLC, design/code review, supply chain security\n\n - Infrastructure & cloud security - AWS posture, runtime security, IAM; close collaboration with the Infrastructure team\n\n - Security automation & AI - develop and own automation and AI tooling supporting company security goals; secure our AI-assisted development practices and LLM tooling\n\n - Endpoint & corporate security - developer endpoint security (MDM, privilege, software governance), secrets hygiene\n\n - Whole-posture assessment - run framework-based assessments (CIS Controls), identify where attention bears most value, and turn findings into prioritised, engineering-consumable plans\n\n - Compliance interface - connect technical work to SOC 2 / PCI-DSS / ISO 42001 needs\n\n - Mentor engineers, lead blameless post-mortems for security incidents, and present to and align senior management\n\nDevSec is part of the Platform group and works closely with Infrastructure, Developer Acceleration, and Observability. The team is remote-first with fully remote rituals - we have team members in Estonia and Poland today, and for this role we hire anywhere in Europe.\n\n\n \n\n\nTECH STACK YOU WILL BE WORKING WITH:\n\n - Infrastructure: AWS (Terraform, Kubernetes)\n\n - CI/CD: Jenkins, GitHub Actions, ArgoCD\n\n - Vulnerability detection & runtime security: Snyk, Sysdig/Falco\n\n - SSO & MDM: Okta, Jamf\n\n - Coding: Python preferred; our product stack includes Elixir, Ruby, and Golang\n\n - AI-assisted development: Claude Code and agentic tooling are part of everyday engineering at Glia\n \n\n\nREQUIREMENTS:\n\n - Credible hands-on experience in at least two security domains (e.g. AppSec + cloud/infra) and literacy across the rest - you think in overall posture and risk, not tools\n\n - You have built or scaled a security program end-to-end (process, tooling, adoption), ideally in a low-structure environment\n\n - Coding and automation ability (Python preferred) and cloud security depth (AWS)\n\n - Experience with AI-assisted development, and with securing it: LLM tooling (e.g. MCP), AI governance awareness\n\n - Leadership readiness with evidence - mentoring, deputising for a lead, or formal lead experience - and the commitment to step up as DevSec Team Lead after ramp-up, owning the team's delivery while staying technical\n\n - An educator and multiplier, not a gatekeeper: you enjoy high-empathy collaboration with developers\n\n - Located in Europe\n \n\n\nNICE TO HAVE:\n\n - Framework-based posture assessment experience (CIS Controls, NIST CSF, or similar) - you can run an assessment and turn it into a prioritised roadmap\n\n - Pentest, audit, and compliance exposure (SOC 2, PCI-DSS, ISO 42001)\n\n - Terraform/Kubernetes; endpoint/MDM and IdP experience\n\n\n\n\nBENEFITS\n\n - Professional development support (trainings, courses, conferences, books, etc)\n\n - Transparent career development system\n\n - Different options for your working preferences (office, remote, flexible)\n\n - Access to all the latest tools and equipment you'll need\n\n - Team events: annual employee awards, internal hackathons, and a dozen cool events from cooking to the Glia olympic games :)\n\n - Generous referral bonuses\n\nGlia is an equal-opportunity employer. Glia does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.\n\nThe Glia Talent Acquisition team uses @glia.com http://glia.com and @ darina.danchenko@gliatalent.comgliatalent.com http://gliatalent.com email addresses for coordinating interviews, providing updates, and sending documents. \n\nOur hiring process involves an introduction, practical and team interviews, and a decision and offer. For more information, visit our Recruitment Privacy Notice page https://www.glia.com/eu-recruitment-privacy-notice or contact our talent team via talent@glia.com","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"4cdacf7f-a3c1-45fc-8997-eb180c4de7b1","title":"Field Marketing Manager","department":"Marketing","team":"Marketing","employmentType":"FullTime","location":"US-Remote","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-08-04T15:03:39.937+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":null,"jobUrl":"https://jobs.ashbyhq.com/glia/4cdacf7f-a3c1-45fc-8997-eb180c4de7b1","applyUrl":"https://jobs.ashbyhq.com/glia/4cdacf7f-a3c1-45fc-8997-eb180c4de7b1/application","descriptionHtml":"About Glia
Glia is the #1 Banking AI platform, empowering community and regional financial institutions to create efficiencies, accelerate loan growth, drive deposits, and deliver experiences that win against megabanks and fintechs.
Glia's Banking AI Operating System is a central intelligence layer on top of existing tech stacks, activating an AI workforce of specialized agents that draw from banking data, interaction history, and integrated systems of record. These banking-trained agents automate workflows across voice and digital–from front office to back office–resulting in decreased operational costs and the Universal Banker model.
Trusted by 700+ banks and credit unions for its ironclad security and reliability, Glia delivers the industry’s first contractual no-hallucination guarantee. It’s why Glia customers quickly and confidently put Banking AI to work with measurable results from day one. More information about Glia can be found at glia.com.
The Role:
At Glia, we believe banking is personal—and our marketing should be, too. The Field Marketing Manager on the Growth Marketing team is responsible for planning, executing, and optimizing high-impact, multi-channel marketing campaigns that generate qualified pipeline and accelerate revenue across key customer segments.
Working closely with Sales, Business Development, Experiential Marketing, Impact Marketing, and Revenue Operations, you will act as the \"CMO\" of your assigned sales territories, driving regional strategy toward new business and expansion pipeline generation. In this highly visible role, you will build and own ABM-focused marketing plans designed to engage and land key accounts, and build scalable campaign plays that engage decision-makers across target financial institutions.
You will lead localized ABM territory \"pods\" comprising Field / Growth Marketers, Account Executives (Sales), and Business Development Representatives (BDRs). As the pod leader, you’ll develop the overarching territory marketing plan and direct execution so all functions work in total unison. We are looking for a driven self-starter who excels at directing traffic and navigating ambiguity to push demand generation plans across the finish line.
What You'll Do:
Territory Strategy & ABM Leadership: Serve as the single-threaded owner and marketing lead for 7–10 sales territories, crafting targeted Account-Based Marketing (ABM) plans that engage high-value accounts and accelerate sales velocity.
Pod Ownership: Lead cross-functional ABM territory \"pods\" (Growth Marketing, AEs, and BDRs), driving alignment, orchestrating multi-touch campaign plays, and ensuring seamless execution across all revenue channels.
Integrated Campaign Execution: Plan, execute, and optimize multi-channel growth initiatives (digital ads, field events, email, webinars, and partner co-marketing) tailored to target account segments within your territories.
Sales & BDR Enablement: Partner directly with Sales and BDR teams to deliver campaign toolkits, target account insights, personalized cadences, and follow-up plays that convert account engagement into qualified opportunities.
Event & Field Alignment: Collaborate across Marketing and Sales to align local field initiatives, executive dinners, and regional touchpoints with global GTM goals and your territory pipeline strategy.
MarTech & AI Integration: Utilize modern marketing technology (Salesforce, Marketo, target account/intent tools) and leverage AI workflows to streamline account enrichment, content scaling, and campaign delivery.
AI & Workflow Automation: Integrate modern AI tooling and automation into everyday growth workflows—leveraging AI for copy generation, audience enrichment, campaign iteration, and operational efficiency.
Performance Tracking & Analytics: Monitor account-level engagement and full-funnel pipeline contribution, utilizing CRM and dashboards to report insights and course-correct strategies in real time.
What We're Looking For:
Experience: 5+ years of B2B SaaS growth, demand generation, or field marketing experience, with proven success leading account-based marketing (ABM) strategies.
Cross-Functional Leadership: Demonstrated capability to act as a \"CMO\" of a region—directing cross-functional pod members, aligning GTM teams, and managing competing priorities without formal authority.
Content & Messaging Craft: Strong copywriting and message-framing skills—able to write compelling email cadences, landing page copy, and campaign briefs that resonate with B2B buying committees.
Full-Funnel & ABM Expertise: Deep experience building integrated, account-centric campaigns utilizing intent data and target account platforms (e.g., 6sense, Demandbase).
Self-Starter Mindset: Proven ability to thrive in fast-paced environments, take full initiative, hold cross-functional partners accountable, and turn strategic plans into measurable revenue.
Technical Proficiency: Hands-on experience with marketing automation platforms (e.g., Marketo, HubSpot), CRMs (Salesforce), project management tools (Asana), and modern AI workflow tools.
Data-Driven & Analytical: Strong proficiency in evaluating pipeline health, lead progression, velocity, and account conversion metrics to optimize program ROI.
Project & Stakeholder Management: Excellent organizational and prioritization skills with a proven track record of managing cross-functional campaign launches on tight deadlines.
Travel: Willingness to travel occasionally (US) for event coordination and onsite support, team offsites, and company events.
Education: Bachelor's Degree required.
Glia is an equal-opportunity employer. Glia does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.
The Glia Talent Acquisition team uses @glia.com and @gliatalent.com email addresses for coordinating interviews, providing updates, and sending documents.
Our hiring process involves an introduction, practical and team interviews, and a decision and offer. For more information, visit our Recruitment Privacy Notice page or contact our talent team via talent@glia.com
","descriptionPlain":"About Glia\n\nGlia is the #1 Banking AI platform, empowering community and regional financial institutions to create efficiencies, accelerate loan growth, drive deposits, and deliver experiences that win against megabanks and fintechs.\n\nGlia's Banking AI Operating System is a central intelligence layer on top of existing tech stacks, activating an AI workforce of specialized agents that draw from banking data, interaction history, and integrated systems of record. These banking-trained agents automate workflows across voice and digital–from front office to back office–resulting in decreased operational costs and the Universal Banker model.\n\nTrusted by 700+ banks and credit unions for its ironclad security and reliability, Glia delivers the industry’s first contractual no-hallucination guarantee. It’s why Glia customers quickly and confidently put Banking AI to work with measurable results from day one. More information about Glia can be found at glia.com http://glia.com.\n\nThe Role:\n\nAt Glia, we believe banking is personal—and our marketing should be, too. The Field Marketing Manager on the Growth Marketing team is responsible for planning, executing, and optimizing high-impact, multi-channel marketing campaigns that generate qualified pipeline and accelerate revenue across key customer segments.\n\nWorking closely with Sales, Business Development, Experiential Marketing, Impact Marketing, and Revenue Operations, you will act as the \"CMO\" of your assigned sales territories, driving regional strategy toward new business and expansion pipeline generation. In this highly visible role, you will build and own ABM-focused marketing plans designed to engage and land key accounts, and build scalable campaign plays that engage decision-makers across target financial institutions.\n\nYou will lead localized ABM territory \"pods\" comprising Field / Growth Marketers, Account Executives (Sales), and Business Development Representatives (BDRs). As the pod leader, you’ll develop the overarching territory marketing plan and direct execution so all functions work in total unison. We are looking for a driven self-starter who excels at directing traffic and navigating ambiguity to push demand generation plans across the finish line.\n\nWhat You'll Do:\n\n - Territory Strategy & ABM Leadership: Serve as the single-threaded owner and marketing lead for 7–10 sales territories, crafting targeted Account-Based Marketing (ABM) plans that engage high-value accounts and accelerate sales velocity.\n\n - Pod Ownership: Lead cross-functional ABM territory \"pods\" (Growth Marketing, AEs, and BDRs), driving alignment, orchestrating multi-touch campaign plays, and ensuring seamless execution across all revenue channels.\n\n - Integrated Campaign Execution: Plan, execute, and optimize multi-channel growth initiatives (digital ads, field events, email, webinars, and partner co-marketing) tailored to target account segments within your territories.\n\n - Sales & BDR Enablement: Partner directly with Sales and BDR teams to deliver campaign toolkits, target account insights, personalized cadences, and follow-up plays that convert account engagement into qualified opportunities.\n\n - Event & Field Alignment: Collaborate across Marketing and Sales to align local field initiatives, executive dinners, and regional touchpoints with global GTM goals and your territory pipeline strategy.\n\n - MarTech & AI Integration: Utilize modern marketing technology (Salesforce, Marketo, target account/intent tools) and leverage AI workflows to streamline account enrichment, content scaling, and campaign delivery.\n\n - AI & Workflow Automation: Integrate modern AI tooling and automation into everyday growth workflows—leveraging AI for copy generation, audience enrichment, campaign iteration, and operational efficiency.\n\n - Performance Tracking & Analytics: Monitor account-level engagement and full-funnel pipeline contribution, utilizing CRM and dashboards to report insights and course-correct strategies in real time.\n\nWhat We're Looking For:\n\n - Experience: 5+ years of B2B SaaS growth, demand generation, or field marketing experience, with proven success leading account-based marketing (ABM) strategies.\n\n - Cross-Functional Leadership: Demonstrated capability to act as a \"CMO\" of a region—directing cross-functional pod members, aligning GTM teams, and managing competing priorities without formal authority.\n\n - Content & Messaging Craft: Strong copywriting and message-framing skills—able to write compelling email cadences, landing page copy, and campaign briefs that resonate with B2B buying committees.\n\n - Full-Funnel & ABM Expertise: Deep experience building integrated, account-centric campaigns utilizing intent data and target account platforms (e.g., 6sense, Demandbase).\n\n - Self-Starter Mindset: Proven ability to thrive in fast-paced environments, take full initiative, hold cross-functional partners accountable, and turn strategic plans into measurable revenue.\n\n - Technical Proficiency: Hands-on experience with marketing automation platforms (e.g., Marketo, HubSpot), CRMs (Salesforce), project management tools (Asana), and modern AI workflow tools.\n\n - Data-Driven & Analytical: Strong proficiency in evaluating pipeline health, lead progression, velocity, and account conversion metrics to optimize program ROI.\n\n - Project & Stakeholder Management: Excellent organizational and prioritization skills with a proven track record of managing cross-functional campaign launches on tight deadlines.\n\n - Travel: Willingness to travel occasionally (US) for event coordination and onsite support, team offsites, and company events.\n\n - Education: Bachelor's Degree required.\n\nGlia is an equal-opportunity employer. Glia does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.\n\nThe Glia Talent Acquisition team uses @glia.com http://glia.com and @ darina.danchenko@gliatalent.comgliatalent.com http://gliatalent.com email addresses for coordinating interviews, providing updates, and sending documents. \n\nOur hiring process involves an introduction, practical and team interviews, and a decision and offer. For more information, visit our Recruitment Privacy Notice page https://www.glia.com/eu-recruitment-privacy-notice or contact our talent team via talent@glia.com","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"bb6e75d0-6ac1-4907-b9bb-1e98c4e1ae5c","title":"Ecosystem Partner Manager","department":"Alliances & Channels","team":"Channels","employmentType":"FullTime","location":"US-Remote","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-08-19T17:16:52.093+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":null,"jobUrl":"https://jobs.ashbyhq.com/glia/bb6e75d0-6ac1-4907-b9bb-1e98c4e1ae5c","applyUrl":"https://jobs.ashbyhq.com/glia/bb6e75d0-6ac1-4907-b9bb-1e98c4e1ae5c/application","descriptionHtml":"About Glia
Glia is the #1 Banking AI platform, empowering community and regional financial institutions to create efficiencies, accelerate loan growth, drive deposits, and deliver experiences that win against megabanks and fintechs.
Glia's Banking AI Operating System is a central intelligence layer on top of existing tech stacks, activating an AI workforce of specialized agents that draw from banking data, interaction history, and integrated systems of record. These banking-trained agents automate workflows across voice and digital–from front office to back office–resulting in decreased operational costs and the Universal Banker model.
Trusted by 700+ banks and credit unions for its ironclad security and reliability, Glia delivers the industry’s first contractual no-hallucination guarantee. It’s why Glia customers quickly and confidently put Banking AI to work with measurable results from day one. More information about Glia can be found at glia.com.
We are looking for an Ecosystem Partner Manager to join our Alliances & Channels team and own the full lifecycle of Glia's ecosystem partnerships. Glia currently works with a growing portfolio of technology partners across the contact center and customer experience landscape. This person will manage those relationships end to end and help us expand the ecosystem with new strategic partners.
You will act as the connective tissue between our partners and Glia's internal teams. That means working closely with the SVP of Alliances on commercial strategy, with Legal on agreements, and with Product, Product Marketing, and Sales Enablement to bring new integrated partners to market. This is a high-ownership role for someone who combines commercial instincts with real program management discipline. The role is remote and open to candidates anywhere in the US, with up to 30% travel for partner meetings and industry events.
Partner Onboarding & Commercial Management
Lead the end-to-end onboarding lifecycle for ecosystem partners, from initial outreach and fit assessment through commercial agreement, contract execution, and joint go-to-market planning.
Partner with the SVP of Alliances to structure new partner commercial models (resale, white-label, OEM, referral) and with Legal to review, negotiate, and finalize partner terms and agreements.
Cross-Functional Launch & Program Management
Build and execute comprehensive launch plans for new integrated ecosystem partners, serving as the central project manager across Product, Product Marketing, and Sales Enablement.
Drive alignment and accountability across cross-functional teams without direct reporting authority to keep milestones on schedule.
Sales Enablement & Content Creation
Build and maintain central sales enablement resources so internal teams are fully equipped to position and sell each ecosystem partner.
Develop initial and ongoing enablement plans that communicate each partner's value proposition, commercial structure, requirements, and processes to the field.
Ongoing Partner Management & Pipeline Tracking
Establish and manage an ongoing communication cadence with established ecosystem partners.
Track and maintain active joint deal pipelines for key partners to ensure visibility into opportunities at every stage.
Resold Product Deal Operations & Sales Support
Serve as the internal deal partner for resold partner products, connecting reps across organizations, guiding them through commercial deal nuances, and overseeing commercial accuracy and process throughout the sales cycle.
Experience: 5+ years managing ecosystem or technology partnerships in a B2B SaaS environment, ideally owning partner relationships end to end.
Cross-Functional Influence: Proven ability to lead initiatives and hold stakeholders across Sales, Legal, Product, and Marketing accountable without formal authority.
Commercial & Contractual Acumen: Experience navigating commercial structures such as resale, referral, and revenue-share, and partnering with Legal to negotiate agreement terms.
Operational Rigor: Strong attention to detail with comfort handling deal support, verifying order forms and pricing configurations, and documenting discount structures.
Program & Launch Management: Demonstrated success building structured project plans, managing multi-partner pipelines (active, contracting, and inactive), and executing launches that span multiple departments.
Technical Translation: Conceptual understanding of software integrations and APIs, with the ability to bridge conversations between internal product and engineering teams and external partner counterparts.
Communication: Clear, confident communicator with executives, field teams, and external partner stakeholders alike.
Background in CCaaS, contact center, or customer experience technology. Much of Glia's partner ecosystem lives in this space.
Familiarity with financial technology, banking, or credit union software.
Experience in a partner-led or channel sales motion, including supporting reps through co-sell or resell deals.
Experience with CRM-based pipeline management and partner tooling (e.g., Salesforce, PRM platforms).
Stock options and competitive salary
Professional development support, including trainings, courses, conferences, and books
Access to the latest tools and equipment you’ll need
Sports compensation and reimbursement for therapy and counseling sessions
Team events, including annual employee awards, internal hackathons, and events ranging from cooking activities to the Glia Olympic Games
A diverse, international team representing 25 countries
Glia is an equal-opportunity employer. Glia does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity or expression, national origin, disability, age, genetic
Glia is an equal-opportunity employer. Glia does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.
The Glia Talent Acquisition team uses @glia.com and @gliatalent.com email addresses for coordinating interviews, providing updates, and sending documents.
Our hiring process involves an introduction, practical and team interviews, and a decision and offer. For more information, visit our Recruitment Privacy Notice page or contact our talent team via talent@glia.com
","descriptionPlain":"About Glia\n\nGlia is the #1 Banking AI platform, empowering community and regional financial institutions to create efficiencies, accelerate loan growth, drive deposits, and deliver experiences that win against megabanks and fintechs.\n\nGlia's Banking AI Operating System is a central intelligence layer on top of existing tech stacks, activating an AI workforce of specialized agents that draw from banking data, interaction history, and integrated systems of record. These banking-trained agents automate workflows across voice and digital–from front office to back office–resulting in decreased operational costs and the Universal Banker model.\n\nTrusted by 700+ banks and credit unions for its ironclad security and reliability, Glia delivers the industry’s first contractual no-hallucination guarantee. It’s why Glia customers quickly and confidently put Banking AI to work with measurable results from day one. More information about Glia can be found at glia.com http://glia.com.\n\n\n\nTHE ROLE:\n\nWe are looking for an Ecosystem Partner Manager to join our Alliances & Channels team and own the full lifecycle of Glia's ecosystem partnerships. Glia currently works with a growing portfolio of technology partners across the contact center and customer experience landscape. This person will manage those relationships end to end and help us expand the ecosystem with new strategic partners.\n\nYou will act as the connective tissue between our partners and Glia's internal teams. That means working closely with the SVP of Alliances on commercial strategy, with Legal on agreements, and with Product, Product Marketing, and Sales Enablement to bring new integrated partners to market. This is a high-ownership role for someone who combines commercial instincts with real program management discipline. The role is remote and open to candidates anywhere in the US, with up to 30% travel for partner meetings and industry events.\n\n\nPartner Onboarding & Commercial Management\n\n - Lead the end-to-end onboarding lifecycle for ecosystem partners, from initial outreach and fit assessment through commercial agreement, contract execution, and joint go-to-market planning.\n\n - Partner with the SVP of Alliances to structure new partner commercial models (resale, white-label, OEM, referral) and with Legal to review, negotiate, and finalize partner terms and agreements.\n\nCross-Functional Launch & Program Management\n\n - Build and execute comprehensive launch plans for new integrated ecosystem partners, serving as the central project manager across Product, Product Marketing, and Sales Enablement.\n\n - Drive alignment and accountability across cross-functional teams without direct reporting authority to keep milestones on schedule.\n\nSales Enablement & Content Creation\n\n - Build and maintain central sales enablement resources so internal teams are fully equipped to position and sell each ecosystem partner.\n\n - Develop initial and ongoing enablement plans that communicate each partner's value proposition, commercial structure, requirements, and processes to the field.\n\nOngoing Partner Management & Pipeline Tracking\n\n - Establish and manage an ongoing communication cadence with established ecosystem partners.\n\n - Track and maintain active joint deal pipelines for key partners to ensure visibility into opportunities at every stage.\n\nResold Product Deal Operations & Sales Support\n\n - Serve as the internal deal partner for resold partner products, connecting reps across organizations, guiding them through commercial deal nuances, and overseeing commercial accuracy and process throughout the sales cycle.\n \n\n\nQUALIFICATIONS:\n\n - Experience: 5+ years managing ecosystem or technology partnerships in a B2B SaaS environment, ideally owning partner relationships end to end.\n\n - Cross-Functional Influence: Proven ability to lead initiatives and hold stakeholders across Sales, Legal, Product, and Marketing accountable without formal authority.\n\n - Commercial & Contractual Acumen: Experience navigating commercial structures such as resale, referral, and revenue-share, and partnering with Legal to negotiate agreement terms.\n\n - Operational Rigor: Strong attention to detail with comfort handling deal support, verifying order forms and pricing configurations, and documenting discount structures.\n\n - Program & Launch Management: Demonstrated success building structured project plans, managing multi-partner pipelines (active, contracting, and inactive), and executing launches that span multiple departments.\n\n - Technical Translation: Conceptual understanding of software integrations and APIs, with the ability to bridge conversations between internal product and engineering teams and external partner counterparts.\n\n - Communication: Clear, confident communicator with executives, field teams, and external partner stakeholders alike.\n\n\n\nNICE TO HAVE:\n\n - Background in CCaaS, contact center, or customer experience technology. Much of Glia's partner ecosystem lives in this space.\n\n - Familiarity with financial technology, banking, or credit union software.\n\n - Experience in a partner-led or channel sales motion, including supporting reps through co-sell or resell deals.\n\n - Experience with CRM-based pipeline management and partner tooling (e.g., Salesforce, PRM platforms).\n\n\n\n\n\nBENEFITS:\n\n - Stock options and competitive salary\n\n - Professional development support, including trainings, courses, conferences, and books\n\n - Access to the latest tools and equipment you’ll need\n\n - Sports compensation and reimbursement for therapy and counseling sessions\n\n - Team events, including annual employee awards, internal hackathons, and events ranging from cooking activities to the Glia Olympic Games\n\n - A diverse, international team representing 25 countries\n\nGlia is an equal-opportunity employer. Glia does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity or expression, national origin, disability, age, genetic\n\nGlia is an equal-opportunity employer. Glia does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.\n\nThe Glia Talent Acquisition team uses @glia.com http://glia.com and @ darina.danchenko@gliatalent.comgliatalent.com http://gliatalent.com email addresses for coordinating interviews, providing updates, and sending documents. \n\nOur hiring process involves an introduction, practical and team interviews, and a decision and offer. For more information, visit our Recruitment Privacy Notice page https://www.glia.com/eu-recruitment-privacy-notice or contact our talent team via talent@glia.com","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"5446469b-a357-445e-9d08-4587b7d71eee","title":"Technical Account Manager","department":"Customer Success & Services","team":"Customer Success & Services","employmentType":"FullTime","location":"Canada - Remote","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-09-08T14:30:38.334+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"Canada"}},"jobUrl":"https://jobs.ashbyhq.com/glia/5446469b-a357-445e-9d08-4587b7d71eee","applyUrl":"https://jobs.ashbyhq.com/glia/5446469b-a357-445e-9d08-4587b7d71eee/application","descriptionHtml":"About Glia
Glia is the #1 Banking AI platform, empowering community and regional financial institutions to create efficiencies, accelerate loan growth, drive deposits, and deliver experiences that win against megabanks and fintechs.
Glia's Banking AI Operating System is a central intelligence layer on top of existing tech stacks, activating an AI workforce of specialized agents that draw from banking data, interaction history, and integrated systems of record. These banking-trained agents automate workflows across voice and digital–from front office to back office–resulting in decreased operational costs and the Universal Banker model.
Trusted by 700+ banks and credit unions for its ironclad security and reliability, Glia delivers the industry’s first contractual no-hallucination guarantee. It’s why Glia customers quickly and confidently put Banking AI to work with measurable results from day one. More information about Glia can be found at glia.com.
The work
As a Technical Account Manager at Glia, you will play a key role in ensuring the success and satisfaction of our clients by collaborating with Customer Success Managers and Solutions Architects. This role involves working closely with both external and internal stakeholders as the primary technical resource for your clients, you will drive platform utilization and technical optimization.
The team’s setup
Our team is distributed across the U.S. and Canada. As part of our small but mighty team, you'll be instrumental in establishing the foundation for our rapidly expanding organization. This is an exceptional opportunity to make a significant impact in a high-growth environment where your contributions will help shape our team's future and have lasting influence on our organization's success. The Technical Account Manager role maintains a focused portfolio of 4-7 strategic accounts, enabling deep technical partnerships and comprehensive customer engagement.
Responsibilities
Customer Success & Relationship Management
Drive platform adoption and growth through Account Team collaboration
Build strategic relationships with customer IT teams and internal stakeholders
Gather feedback and contribute to product improvement initiatives
Technical Support & Problem Solving
Lead complex troubleshooting and provide proactive technical guidance
Monitor and maintain system integrations and security configurations
Implement risk monitoring systems and resolve technical issues
System Optimization & Analytics
Design and implement efficient configuration and routing strategies
Analyze performance metrics to improve productivity and efficiency
Identify and enable technical expansion within the customer's roadmap
Technologies You'll Work With
Web Technologies (e.g., REST APIs, WebRTC, Web Sockets)
SIP and Media Streaming Technologies
Mobile Technologies (e.g., Swift, Java, Kotlin)
Jira, QuickSight, Salesforce
Requirements
5+ years of experience in technical consulting, technical account management, solutions architecture, or another similar client-facing technical role
Strong understanding of software and front-end development concepts
Proven problem-solving skills with the ability to prioritize tasks effectively
Experience in Contact Center as a Service (CCaaS) solutions and SIP (big plus!)
Excellent communication skills, both verbal and written.
Ability to articulate technical concepts to non-technical executive audiences.
Bachelor’s degree in a relevant field
Benefits
Competitive salary and stock options
Professional development support (trainings, courses, conferences, books, etc)
Access to all the latest tools and equipment you’ll need
Sports compensation, reimbursement for therapy, counseling sessions
Team events: annual employee awards, internal hackathons, and a dozen cool events from cooking to the Glia olympic games :)
Diversity: 25 countries represented
Glia is an equal-opportunity employer. Glia does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.
The Glia Talent Acquisition team uses @glia.com and @gliatalent.com email addresses for coordinating interviews, providing updates, and sending documents.
Our hiring process involves an introduction, practical and team interviews, and a decision and offer. For more information, visit our Recruitment Privacy Notice page or contact our talent team via talent@glia.com
","descriptionPlain":"About Glia\n\nGlia is the #1 Banking AI platform, empowering community and regional financial institutions to create efficiencies, accelerate loan growth, drive deposits, and deliver experiences that win against megabanks and fintechs.\n\nGlia's Banking AI Operating System is a central intelligence layer on top of existing tech stacks, activating an AI workforce of specialized agents that draw from banking data, interaction history, and integrated systems of record. These banking-trained agents automate workflows across voice and digital–from front office to back office–resulting in decreased operational costs and the Universal Banker model.\n\nTrusted by 700+ banks and credit unions for its ironclad security and reliability, Glia delivers the industry’s first contractual no-hallucination guarantee. It’s why Glia customers quickly and confidently put Banking AI to work with measurable results from day one. More information about Glia can be found at glia.com http://glia.com.\n\n\nThe work\n\nAs a Technical Account Manager at Glia, you will play a key role in ensuring the success and satisfaction of our clients by collaborating with Customer Success Managers and Solutions Architects. This role involves working closely with both external and internal stakeholders as the primary technical resource for your clients, you will drive platform utilization and technical optimization.\n\n\nThe team’s setup\nOur team is distributed across the U.S. and Canada. As part of our small but mighty team, you'll be instrumental in establishing the foundation for our rapidly expanding organization. This is an exceptional opportunity to make a significant impact in a high-growth environment where your contributions will help shape our team's future and have lasting influence on our organization's success. The Technical Account Manager role maintains a focused portfolio of 4-7 strategic accounts, enabling deep technical partnerships and comprehensive customer engagement.\n\n\n\nResponsibilities\n\nCustomer Success & Relationship Management\n\n - Drive platform adoption and growth through Account Team collaboration\n\n - Build strategic relationships with customer IT teams and internal stakeholders\n\n - Gather feedback and contribute to product improvement initiatives\n\nTechnical Support & Problem Solving\n\n - Lead complex troubleshooting and provide proactive technical guidance\n\n - Monitor and maintain system integrations and security configurations\n\n - Implement risk monitoring systems and resolve technical issues\n\n System Optimization & Analytics\n\n - Design and implement efficient configuration and routing strategies\n\n - Analyze performance metrics to improve productivity and efficiency\n\n - Identify and enable technical expansion within the customer's roadmap\n \n \n\nTechnologies You'll Work With\n\n - Web Technologies (e.g., REST APIs, WebRTC, Web Sockets)\n\n - SIP and Media Streaming Technologies\n\n - Mobile Technologies (e.g., Swift, Java, Kotlin)\n Jira, QuickSight, Salesforce\n\n\nRequirements\n\n - 5+ years of experience in technical consulting, technical account management, solutions architecture, or another similar client-facing technical role\n\n - Strong understanding of software and front-end development concepts\n\n - Proven problem-solving skills with the ability to prioritize tasks effectively\n\n - Experience in Contact Center as a Service (CCaaS) solutions and SIP (big plus!)\n\n - Excellent communication skills, both verbal and written.\n\n - Ability to articulate technical concepts to non-technical executive audiences.\n\n - Bachelor’s degree in a relevant field\n \n \n\nBenefits\n\n - Competitive salary and stock options\n\n - Professional development support (trainings, courses, conferences, books, etc)\n\n - Access to all the latest tools and equipment you’ll need\n\n - Sports compensation, reimbursement for therapy, counseling sessions\n\n - Team events: annual employee awards, internal hackathons, and a dozen cool events from cooking to the Glia olympic games :)\n\n - Diversity: 25 countries represented\n\nGlia is an equal-opportunity employer. Glia does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.\n\nThe Glia Talent Acquisition team uses @glia.com http://glia.com and @ darina.danchenko@gliatalent.comgliatalent.com http://gliatalent.com email addresses for coordinating interviews, providing updates, and sending documents. \n\nOur hiring process involves an introduction, practical and team interviews, and a decision and offer. For more information, visit our Recruitment Privacy Notice page https://www.glia.com/eu-recruitment-privacy-notice or contact our talent team via talent@glia.com","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"f69e759f-37af-4474-9fef-4ede25897f45","title":"Technical Account Manager","department":"Customer Success & Services","team":"Customer Success & Services","employmentType":"FullTime","location":"Mexico","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-09-08T15:45:12.394+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":null,"jobUrl":"https://jobs.ashbyhq.com/glia/f69e759f-37af-4474-9fef-4ede25897f45","applyUrl":"https://jobs.ashbyhq.com/glia/f69e759f-37af-4474-9fef-4ede25897f45/application","descriptionHtml":"About Glia
Glia is the #1 Banking AI platform, empowering community and regional financial institutions to create efficiencies, accelerate loan growth, drive deposits, and deliver experiences that win against megabanks and fintechs.
Glia's Banking AI Operating System is a central intelligence layer on top of existing tech stacks, activating an AI workforce of specialized agents that draw from banking data, interaction history, and integrated systems of record. These banking-trained agents automate workflows across voice and digital–from front office to back office–resulting in decreased operational costs and the Universal Banker model.
Trusted by 700+ banks and credit unions for its ironclad security and reliability, Glia delivers the industry’s first contractual no-hallucination guarantee. It’s why Glia customers quickly and confidently put Banking AI to work with measurable results from day one. More information about Glia can be found at glia.com.
The work
As a Technical Account Manager at Glia, you will play a key role in ensuring the success and satisfaction of our clients by collaborating with Customer Success Managers and Solutions Architects. This role involves working closely with both external and internal stakeholders as the primary technical resource for your clients, you will drive platform utilization and technical optimization.
The team’s setup
Our team is distributed across the U.S. and Canada. As part of our small but mighty team, you'll be instrumental in establishing the foundation for our rapidly expanding organization. As our first Technical Account Manager hire in Mexico, you’ll help build and shape this function locally while supporting a portfolio of U.S.-based customers. This is a high-impact opportunity where your contributions will help define the team’s future. The role maintains a focused portfolio of 4–7 strategic accounts, enabling deep technical partnerships and meaningful customer engagement.
Responsibilities
Customer Success & Relationship Management
Drive platform adoption and growth through Account Team collaboration
Build strategic relationships with customer IT teams and internal stakeholders
Gather feedback and contribute to product improvement initiatives
Technical Support & Problem Solving
Lead complex troubleshooting and provide proactive technical guidance
Monitor and maintain system integrations and security configurations
Implement risk monitoring systems and resolve technical issues
System Optimization & Analytics
Design and implement efficient configuration and routing strategies
Analyze performance metrics to improve productivity and efficiency
Identify and enable technical expansion within the customer's roadmap
Technologies You'll Work With
Web Technologies (e.g., REST APIs, WebRTC, Web Sockets)
SIP and Media Streaming Technologies
Mobile Technologies (e.g., Swift, Java, Kotlin)
Jira, QuickSight, Salesforce
Requirements
5+ years of experience in technical consulting, technical account management, solutions architecture, or another similar client-facing technical role
Expertise in Contact Center as a Service (CCaaS) solutions and SIP is an advantage
Strong understanding of software and front-end development concepts
Proven problem-solving skills with the ability to prioritize tasks effectively
Excellent communication skills, both verbal and written.
Ability to articulate technical concepts to non-technical executive audiences.
Bachelor’s degree in a relevant field
Benefits
Competitive salary and stock options
Professional development support (trainings, courses, conferences, books, etc)
Access to all the latest tools and equipment you’ll need
Team events: annual employee awards, internal hackathons, and a dozen cool events from cooking to the Glia olympic games :)
Diversity: 25 countries represented
Glia is an equal-opportunity employer. Glia does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.
The Glia Talent Acquisition team uses @glia.com and @gliatalent.com email addresses for coordinating interviews, providing updates, and sending documents.
Our hiring process involves an introduction, practical and team interviews, and a decision and offer. For more information, visit our Recruitment Privacy Notice page or contact our talent team via talent@glia.com
","descriptionPlain":"About Glia\n\nGlia is the #1 Banking AI platform, empowering community and regional financial institutions to create efficiencies, accelerate loan growth, drive deposits, and deliver experiences that win against megabanks and fintechs.\n\nGlia's Banking AI Operating System is a central intelligence layer on top of existing tech stacks, activating an AI workforce of specialized agents that draw from banking data, interaction history, and integrated systems of record. These banking-trained agents automate workflows across voice and digital–from front office to back office–resulting in decreased operational costs and the Universal Banker model.\n\nTrusted by 700+ banks and credit unions for its ironclad security and reliability, Glia delivers the industry’s first contractual no-hallucination guarantee. It’s why Glia customers quickly and confidently put Banking AI to work with measurable results from day one. More information about Glia can be found at glia.com http://glia.com.\n\n\nThe work\n\nAs a Technical Account Manager at Glia, you will play a key role in ensuring the success and satisfaction of our clients by collaborating with Customer Success Managers and Solutions Architects. This role involves working closely with both external and internal stakeholders as the primary technical resource for your clients, you will drive platform utilization and technical optimization.\n\nThe team’s setup\nOur team is distributed across the U.S. and Canada. As part of our small but mighty team, you'll be instrumental in establishing the foundation for our rapidly expanding organization. As our first Technical Account Manager hire in Mexico, you’ll help build and shape this function locally while supporting a portfolio of U.S.-based customers. This is a high-impact opportunity where your contributions will help define the team’s future. The role maintains a focused portfolio of 4–7 strategic accounts, enabling deep technical partnerships and meaningful customer engagement.\n\n\n\n\nResponsibilities\n\nCustomer Success & Relationship Management\n\n - Drive platform adoption and growth through Account Team collaboration\n\n - Build strategic relationships with customer IT teams and internal stakeholders\n\n - Gather feedback and contribute to product improvement initiatives\n\nTechnical Support & Problem Solving\n\n - Lead complex troubleshooting and provide proactive technical guidance\n\n - Monitor and maintain system integrations and security configurations\n\n - Implement risk monitoring systems and resolve technical issues\n\n System Optimization & Analytics\n\n - Design and implement efficient configuration and routing strategies\n\n - Analyze performance metrics to improve productivity and efficiency\n\n - Identify and enable technical expansion within the customer's roadmap\n \n\nTechnologies You'll Work With\n\n - Web Technologies (e.g., REST APIs, WebRTC, Web Sockets)\n\n - SIP and Media Streaming Technologies\n\n - Mobile Technologies (e.g., Swift, Java, Kotlin)\n Jira, QuickSight, Salesforce\n \n\nRequirements\n\n - 5+ years of experience in technical consulting, technical account management, solutions architecture, or another similar client-facing technical role\n\n - Expertise in Contact Center as a Service (CCaaS) solutions and SIP is an advantage \n\n - Strong understanding of software and front-end development concepts\n\n - Proven problem-solving skills with the ability to prioritize tasks effectively\n\n - Excellent communication skills, both verbal and written.\n\n - Ability to articulate technical concepts to non-technical executive audiences.\n\n - Bachelor’s degree in a relevant field\n \n\nBenefits\n\n - Competitive salary and stock options\n\n - Professional development support (trainings, courses, conferences, books, etc)\n\n - Access to all the latest tools and equipment you’ll need \n\n - Team events: annual employee awards, internal hackathons, and a dozen cool events from cooking to the Glia olympic games :)\n\n - Diversity: 25 countries represented\n\nGlia is an equal-opportunity employer. Glia does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.\n\nThe Glia Talent Acquisition team uses @glia.com http://glia.com and @ darina.danchenko@gliatalent.comgliatalent.com http://gliatalent.com email addresses for coordinating interviews, providing updates, and sending documents. \n\nOur hiring process involves an introduction, practical and team interviews, and a decision and offer. For more information, visit our Recruitment Privacy Notice page https://www.glia.com/eu-recruitment-privacy-notice or contact our talent team via talent@glia.com","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"0aa29cb8-0727-4d92-a59c-d758eca2d5e2","title":"Account Executive - Enterprise (Minnesota / Wisconsin Territory)","department":"Sales","team":"Sales","employmentType":"FullTime","location":"US-Remote","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-09-17T15:26:53.876+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":null,"jobUrl":"https://jobs.ashbyhq.com/glia/0aa29cb8-0727-4d92-a59c-d758eca2d5e2","applyUrl":"https://jobs.ashbyhq.com/glia/0aa29cb8-0727-4d92-a59c-d758eca2d5e2/application","descriptionHtml":"About Glia
Glia is the #1 Banking AI platform, empowering community and regional financial institutions to create efficiencies, accelerate loan growth, drive deposits, and deliver experiences that win against megabanks and fintechs.
Glia's Banking AI Operating System is a central intelligence layer on top of existing tech stacks, activating an AI workforce of specialized agents that draw from banking data, interaction history, and integrated systems of record. These banking-trained agents automate workflows across voice and digital–from front office to back office–resulting in decreased operational costs and the Universal Banker model.
Trusted by 700+ banks and credit unions for its ironclad security and reliability, Glia delivers the industry’s first contractual no-hallucination guarantee. It’s why Glia customers quickly and confidently put Banking AI to work with measurable results from day one. More information about Glia can be found at glia.com.
We're growing rapidly, and seeking results-driven sales professionals to join our growing team. If you have what it takes to thrive in a fast-paced, dynamic fast-growth startup, keep reading!
The Role:
As a vital member of our Sales team, you will play a crucial role in advancing Glia's growth strategy. Your primary focus will be on driving new revenue from a select group of target accounts while also nurturing leads generated by our BDR team. If you're seeking to be part of a company experiencing rapid revenue growth, and you're excited about working with a highly valuable product that serves the digital transition of the world's Financial Institutions, this opportunity is tailor-made for you. Your experience will be instrumental in shaping our sales strategy and collaborating with Sales leadership who have successfully built a $1B valuation company.
What You'll Do:
Drive growth opportunities within top-tier enterprise accounts, setting the stage for business expansion.
Develop expertise in digital transformation and customer experience, establishing yourself as a leader in these domains.
Utilize a strategic, data-driven approach to guide clients toward innovative solutions.
Showcase the value of our platform with compelling ROI analyses that highlight its transformative impact.
Leverage your negotiation skills to secure large contracts involving multiple stakeholders.
Qualifications:
Willing to travel to MN / WI up to 75% of the time
Bachelor's Degree required
6+ years of SaaS experience
3+ years selling into Financial institutions or contact centers/customer experience software
3+ years of complex sales experience
A track record of consistently exceeding performance expectations.
Outstanding communication proficiency in phone, email, and other channels.
Ability to Navigate complex and intricate sales processes.
Proficiency in advanced sales methodologies such as MEDDIC or Command of the message
Glia is an equal-opportunity employer. Glia does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.
The Glia Talent Acquisition team uses @glia.com and @gliatalent.com email addresses for coordinating interviews, providing updates, and sending documents.
Our hiring process involves an introduction, practical and team interviews, and a decision and offer. For more information, visit our Recruitment Privacy Notice page or contact our talent team via talent@glia.com
","descriptionPlain":"About Glia\n\nGlia is the #1 Banking AI platform, empowering community and regional financial institutions to create efficiencies, accelerate loan growth, drive deposits, and deliver experiences that win against megabanks and fintechs.\n\nGlia's Banking AI Operating System is a central intelligence layer on top of existing tech stacks, activating an AI workforce of specialized agents that draw from banking data, interaction history, and integrated systems of record. These banking-trained agents automate workflows across voice and digital–from front office to back office–resulting in decreased operational costs and the Universal Banker model.\n\nTrusted by 700+ banks and credit unions for its ironclad security and reliability, Glia delivers the industry’s first contractual no-hallucination guarantee. It’s why Glia customers quickly and confidently put Banking AI to work with measurable results from day one. More information about Glia can be found at glia.com http://glia.com.\n\nWe're growing rapidly, and seeking results-driven sales professionals to join our growing team. If you have what it takes to thrive in a fast-paced, dynamic fast-growth startup, keep reading!\n\n\n\nThe Role:\n\nAs a vital member of our Sales team, you will play a crucial role in advancing Glia's growth strategy. Your primary focus will be on driving new revenue from a select group of target accounts while also nurturing leads generated by our BDR team. If you're seeking to be part of a company experiencing rapid revenue growth, and you're excited about working with a highly valuable product that serves the digital transition of the world's Financial Institutions, this opportunity is tailor-made for you. Your experience will be instrumental in shaping our sales strategy and collaborating with Sales leadership who have successfully built a $1B valuation company.\n\n\n\nWhat You'll Do: \n\n - Drive growth opportunities within top-tier enterprise accounts, setting the stage for business expansion.\n\n - Develop expertise in digital transformation and customer experience, establishing yourself as a leader in these domains.\n\n - Utilize a strategic, data-driven approach to guide clients toward innovative solutions.\n\n - Showcase the value of our platform with compelling ROI analyses that highlight its transformative impact.\n\n - Leverage your negotiation skills to secure large contracts involving multiple stakeholders.\n\n\n\nQualifications:\n\n - Willing to travel to MN / WI up to 75% of the time\n\n - Bachelor's Degree required\n\n - 6+ years of SaaS experience\n\n - 3+ years selling into Financial institutions or contact centers/customer experience software\n\n - 3+ years of complex sales experience\n\n - A track record of consistently exceeding performance expectations.\n\n - Outstanding communication proficiency in phone, email, and other channels.\n\n - Ability to Navigate complex and intricate sales processes.\n\n - Proficiency in advanced sales methodologies such as MEDDIC or Command of the message \n\nGlia is an equal-opportunity employer. Glia does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.\n\nThe Glia Talent Acquisition team uses @glia.com http://glia.com and @ darina.danchenko@gliatalent.comgliatalent.com http://gliatalent.com email addresses for coordinating interviews, providing updates, and sending documents. \n\nOur hiring process involves an introduction, practical and team interviews, and a decision and offer. For more information, visit our Recruitment Privacy Notice page https://www.glia.com/eu-recruitment-privacy-notice or contact our talent team via talent@glia.com","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}}],"apiVersion":"1"}