{"jobs":[{"id":"3f00c543-ad91-419f-9087-6f9c53dcadbb","title":"Founding Account Executive","department":"Sales","team":"Sales","employmentType":"FullTime","location":"New York City","secondaryLocations":[],"publishedAt":"2025-03-14T00:43:19.435+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/glide/3f00c543-ad91-419f-9087-6f9c53dcadbb","applyUrl":"https://jobs.ashbyhq.com/glide/3f00c543-ad91-419f-9087-6f9c53dcadbb/application","descriptionHtml":"<h1><strong>👋 Welcome to Glide!</strong></h1><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>At Glide we’re reimagining the banking experience for the modern world</strong>. Our embedded fintech platform empowers legacy financial institutions, like community banks and credit unions, to pioneer novel digital experiences for their customers.</p><p style=\"min-height:1.5em\">You’ll be joining an all-star team with engineering, product, and growth experience from Stripe, Google, and Amazon. We’re looking for a talented Founding AE to help us grow our product to hundreds of banks. <strong>We’re bringing a new perspective to the decades-old financial world</strong>, and we’re hoping you can help us do that!</p><p style=\"min-height:1.5em\"></p><h1><strong>As a Founding Account Executive, you will work directly with our CEO to build Glide’s go-to-market function from the ground up.</strong></h1><p style=\"min-height:1.5em\"></p><h1><strong>Your Responsibilities:</strong></h1><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Build relationships with banking executives across country, while building awareness of Glide’s brand.</p></li><li><p style=\"min-height:1.5em\">Source new opportunities through a combination in-person and virtual strategies, being the first point of contact for all new leads</p></li><li><p style=\"min-height:1.5em\">Drive the sales process through lead identification, outreach, qualification, and nurturing</p></li><li><p style=\"min-height:1.5em\">Help Glide become an established brand by attending conferences, hosting events, visiting prospects, and pitching at competitions</p></li><li><p style=\"min-height:1.5em\">Build and refine the sales processes from the ground up, including vetting and implementing sales tools</p></li><li><p style=\"min-height:1.5em\">Negotiate and close large, strategic accounts alongside the founders</p><p style=\"min-height:1.5em\"></p></li></ul><h1><strong>Need-to-Haves:</strong></h1><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">2+ years of quota-driven sales experience selling to enterprises</p></li><li><p style=\"min-height:1.5em\">2+ years of hands-on experience with modern sourcing, prospecting, and outreach tools</p></li><li><p style=\"min-height:1.5em\">Strong product intuition and proven track record of understanding complex, technical products</p></li><li><p style=\"min-height:1.5em\">Strong understanding of Enterprise SaaS business models</p></li><li><p style=\"min-height:1.5em\">Excellent communication, collaboration, and negotiation skills</p><p style=\"min-height:1.5em\"></p></li></ul><h1><strong>Nice-to-Haves:</strong></h1><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Previous experience selling an fintech or financial services product</p></li><li><p style=\"min-height:1.5em\">Previously built sales processes from the ground up at an early-stage startup</p></li><li><p style=\"min-height:1.5em\">An entrepreneurial, self-starter spirit</p><p style=\"min-height:1.5em\"></p></li></ul><h1><strong>Perks and Benefits:</strong></h1><h3></h3><h3><strong>💸 Competitive Compensation:</strong></h3><p style=\"min-height:1.5em\">You’ll receive a competitive salary and a generous equity package for joining us at Glide.</p><p style=\"min-height:1.5em\"></p><h3><strong>❤️ Wellbeing Credits (for US employees)</strong></h3><p style=\"min-height:1.5em\">Besides stellar health, dental, and vision insurance, we offer a generous health and wellness stipend, so you can stay healthy and active.</p><p style=\"min-height:1.5em\"></p><h3><strong>🥗 Lunch on us (for US employees)</strong></h3><p style=\"min-height:1.5em\">We love food. Every member of the Glide team gets free lunch, every day. No one goes hungry around here :)</p><p style=\"min-height:1.5em\"></p><h3><strong>💻 Best Tools</strong></h3><p style=\"min-height:1.5em\">We want you to be happy at work. You'll get a full equipment upgrade - from a top-of-the-line computer to your preference on keyboard, mouse, and accessories.</p>","descriptionPlain":"👋 WELCOME TO GLIDE!\n\n\n\nAt Glide we’re reimagining the banking experience for the modern world. Our embedded fintech platform empowers legacy financial institutions, like community banks and credit unions, to pioneer novel digital experiences for their customers.\n\nYou’ll be joining an all-star team with engineering, product, and growth experience from Stripe, Google, and Amazon. We’re looking for a talented Founding AE to help us grow our product to hundreds of banks. We’re bringing a new perspective to the decades-old financial world, and we’re hoping you can help us do that!\n\n\n\n\nAS A FOUNDING ACCOUNT EXECUTIVE, YOU WILL WORK DIRECTLY WITH OUR CEO TO BUILD GLIDE’S GO-TO-MARKET FUNCTION FROM THE GROUND UP.\n\n\n\n\nYOUR RESPONSIBILITIES:\n\n - Build relationships with banking executives across country, while building awareness of Glide’s brand.\n\n - Source new opportunities through a combination in-person and virtual strategies, being the first point of contact for all new leads\n\n - Drive the sales process through lead identification, outreach, qualification, and nurturing\n\n - Help Glide become an established brand by attending conferences, hosting events, visiting prospects, and pitching at competitions\n\n - Build and refine the sales processes from the ground up, including vetting and implementing sales tools\n\n - Negotiate and close large, strategic accounts alongside the founders\n   \n   \n\n\nNEED-TO-HAVES:\n\n - 2+ years of quota-driven sales experience selling to enterprises\n\n - 2+ years of hands-on experience with modern sourcing, prospecting, and outreach tools\n\n - Strong product intuition and proven track record of understanding complex, technical products\n\n - Strong understanding of Enterprise SaaS business models\n\n - Excellent communication, collaboration, and negotiation skills\n   \n   \n\n\nNICE-TO-HAVES:\n\n - Previous experience selling an fintech or financial services product\n\n - Previously built sales processes from the ground up at an early-stage startup\n\n - An entrepreneurial, self-starter spirit\n   \n   \n\n\nPERKS AND BENEFITS:\n\n\n\n\n\n💸 COMPETITIVE COMPENSATION:\n\nYou’ll receive a competitive salary and a generous equity package for joining us at Glide.\n\n\n\n\n❤️ WELLBEING CREDITS (FOR US EMPLOYEES)\n\nBesides stellar health, dental, and vision insurance, we offer a generous health and wellness stipend, so you can stay healthy and active.\n\n\n\n\n🥗 LUNCH ON US (FOR US EMPLOYEES)\n\nWe love food. Every member of the Glide team gets free lunch, every day. No one goes hungry around here :)\n\n\n\n\n💻 BEST TOOLS\n\nWe want you to be happy at work. You'll get a full equipment upgrade - from a top-of-the-line computer to your preference on keyboard, mouse, and accessories."},{"id":"235d23b6-e5da-4534-a699-f8cbe4c9b1c3","title":"Digital Program Manager (DPM)","department":"Business","team":"Business","employmentType":"FullTime","location":"New York City","secondaryLocations":[],"publishedAt":"2026-03-13T14:41:53.884+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/glide/235d23b6-e5da-4534-a699-f8cbe4c9b1c3","applyUrl":"https://jobs.ashbyhq.com/glide/235d23b6-e5da-4534-a699-f8cbe4c9b1c3/application","descriptionHtml":"<h1><strong>👋 Welcome to Glide!</strong></h1><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>At Glide we’re reimagining the banking experience for the modern world</strong>. Our embedded fintech platform empowers legacy financial institutions, like community banks and credit unions, to pioneer novel digital experiences for their customers.</p><p style=\"min-height:1.5em\">You’ll be joining an all-star team with engineering, product, and growth experience from Stripe, Google, and Amazon. We’re looking for a talented Digital Program Manager (DPM) to help us grow our product to hundreds of banks. <strong>We’re bringing a new perspective to the decades-old financial world</strong>, and we’re hoping you can help us do that!</p><p style=\"min-height:1.5em\"></p><h1><strong>Your Responsibilities:</strong></h1><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Run <strong>customer implementations</strong> from kickoff to go-live, including requirements gathering, implementation calls, User Acceptance Testing meetings, and bug reporting</p></li><li><p style=\"min-height:1.5em\">Oversee customer account management, including formal communications of product updates and roadmaps</p></li><li><p style=\"min-height:1.5em\">Travel to client sites for project kickoffs, training sessions, and other key project activities</p></li><li><p style=\"min-height:1.5em\">Leverage AI tools to streamline and optimize day-to-day responsibilities</p></li><li><p style=\"min-height:1.5em\"><strong>Analyze customer data</strong> to ideate and recommend new features and enhancements</p></li><li><p style=\"min-height:1.5em\">Maintain an accurate record of all customer interactions and transactions, reporting and escalating issues as needed</p></li><li><p style=\"min-height:1.5em\">Identify and develop new business opportunities with existing clients</p><p style=\"min-height:1.5em\"></p></li></ul><h1><strong>Need-to-Haves:</strong></h1><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Strong understanding of SaaS business models and large-scale software implementation projects</p></li><li><p style=\"min-height:1.5em\">Experience working at a financial institution or fintech company</p></li><li><p style=\"min-height:1.5em\">Excellent communication and negotiation skills</p></li><li><p style=\"min-height:1.5em\">Technical understanding of fintech products</p></li><li><p style=\"min-height:1.5em\">Experience working with agile engineering and design teams</p><p style=\"min-height:1.5em\"></p></li></ul><h1><strong>Nice-to-Haves:</strong></h1><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Customer-facing experience at an early-stage company</p></li><li><p style=\"min-height:1.5em\">Previous experience in a product or customer-facing role at a fintech or FinServ company</p></li><li><p style=\"min-height:1.5em\">Experience with data analysis tools such as SQL</p></li><li><p style=\"min-height:1.5em\">Familiarity with project management tools, customer success software and CRM systems</p></li><li><p style=\"min-height:1.5em\">A collaborative, entrepreneurial spirit</p><p style=\"min-height:1.5em\"></p></li></ul><h1><strong>And finally, a brief overview of Glide’s benefits package:</strong></h1><p style=\"min-height:1.5em\"><strong>💸 Competitive Compensation:</strong></p><p style=\"min-height:1.5em\">As this role can be eligible for remote employees, the base salary range is $140,000 - $155,000. This will be determined by previous experience and location.  We also offer a generous equity package for joining us at Glide!</p><p style=\"min-height:1.5em\"><strong>❤️ Wellbeing Credits (for US employees)</strong></p><p style=\"min-height:1.5em\">Besides stellar health, dental, and vision insurance, we offer a $100 monthly health and wellness stipend to help you stay active and healthy!</p><p style=\"min-height:1.5em\"><strong>🥗 Lunch on us (for US employees)</strong></p><p style=\"min-height:1.5em\">We’re huge foodies, so every member of the Glide team receives a $100 weekly stipend for lunch or groceries.  No one goes hungry around here :)</p><p style=\"min-height:1.5em\"><strong>🌴 Unlimited PTO and Sick Days </strong></p><p style=\"min-height:1.5em\">We trust our team to balance their responsibilities and well-being, so our unlimited PTO and sick day policy empowers everyone to take the time they need without unnecessary red tape.</p><p style=\"min-height:1.5em\"><strong>💼 Hybrid Working Environment</strong></p><p style=\"min-height:1.5em\">We’re an actively expanding team, and in our Madison Square Park headquarters and are excited to grow an engaging in-office culture—ideally, our NYC-based team members will join us in the office three days a week to help make that vision a reality.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"> </p><p style=\"min-height:1.5em\"></p>","descriptionPlain":"👋 WELCOME TO GLIDE!\n\n\n\nAt Glide we’re reimagining the banking experience for the modern world. Our embedded fintech platform empowers legacy financial institutions, like community banks and credit unions, to pioneer novel digital experiences for their customers.\n\nYou’ll be joining an all-star team with engineering, product, and growth experience from Stripe, Google, and Amazon. We’re looking for a talented Digital Program Manager (DPM) to help us grow our product to hundreds of banks. We’re bringing a new perspective to the decades-old financial world, and we’re hoping you can help us do that!\n\n\n\n\nYOUR RESPONSIBILITIES:\n\n - Run customer implementations from kickoff to go-live, including requirements gathering, implementation calls, User Acceptance Testing meetings, and bug reporting\n\n - Oversee customer account management, including formal communications of product updates and roadmaps\n\n - Travel to client sites for project kickoffs, training sessions, and other key project activities\n\n - Leverage AI tools to streamline and optimize day-to-day responsibilities\n\n - Analyze customer data to ideate and recommend new features and enhancements\n\n - Maintain an accurate record of all customer interactions and transactions, reporting and escalating issues as needed\n\n - Identify and develop new business opportunities with existing clients\n   \n   \n\n\nNEED-TO-HAVES:\n\n - Strong understanding of SaaS business models and large-scale software implementation projects\n\n - Experience working at a financial institution or fintech company\n\n - Excellent communication and negotiation skills\n\n - Technical understanding of fintech products\n\n - Experience working with agile engineering and design teams\n   \n   \n\n\nNICE-TO-HAVES:\n\n - Customer-facing experience at an early-stage company\n\n - Previous experience in a product or customer-facing role at a fintech or FinServ company\n\n - Experience with data analysis tools such as SQL\n\n - Familiarity with project management tools, customer success software and CRM systems\n\n - A collaborative, entrepreneurial spirit\n   \n   \n\n\nAND FINALLY, A BRIEF OVERVIEW OF GLIDE’S BENEFITS PACKAGE:\n\n💸 Competitive Compensation:\n\nAs this role can be eligible for remote employees, the base salary range is $140,000 - $155,000. This will be determined by previous experience and location.  We also offer a generous equity package for joining us at Glide!\n\n❤️ Wellbeing Credits (for US employees)\n\nBesides stellar health, dental, and vision insurance, we offer a $100 monthly health and wellness stipend to help you stay active and healthy!\n\n🥗 Lunch on us (for US employees)\n\nWe’re huge foodies, so every member of the Glide team receives a $100 weekly stipend for lunch or groceries.  No one goes hungry around here :)\n\n🌴 Unlimited PTO and Sick Days \n\nWe trust our team to balance their responsibilities and well-being, so our unlimited PTO and sick day policy empowers everyone to take the time they need without unnecessary red tape.\n\n💼 Hybrid Working Environment\n\nWe’re an actively expanding team, and in our Madison Square Park headquarters and are excited to grow an engaging in-office culture—ideally, our NYC-based team members will join us in the office three days a week to help make that vision a reality.\n\n\n\n \n\n"},{"id":"0d56acf8-92cf-4020-b250-afe2d361331f","title":"Technical Support Engineer","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"New York City","secondaryLocations":[],"publishedAt":"2026-09-10T15:32:05.328+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/glide/0d56acf8-92cf-4020-b250-afe2d361331f","applyUrl":"https://jobs.ashbyhq.com/glide/0d56acf8-92cf-4020-b250-afe2d361331f/application","descriptionHtml":"<h1>Technical Support Engineer</h1><p style=\"min-height:1.5em\"><strong>New York City · Hybrid · Engineering · Two openings</strong></p><h2>Welcome to Glide</h2><p style=\"min-height:1.5em\">Glide is the operating system that community banks and credit unions run their business on. Account opening, lending, servicing, retention.</p><p style=\"min-height:1.5em\">Most of these institutions are running on cores designed in the 1980s. We are the modern software layer on top, and increasingly the agentic one. Our platform touches people at the moments that matter most to them financially: opening an account, applying for a loan, getting a decision.</p><p style=\"min-height:1.5em\">We serve institutions across the country, with dozens more integrating. Our team brings engineering, product, and growth experience from Stripe, Google, and Amazon. We are backed by Pear and Acrew.</p><h2>The role</h2><p style=\"min-height:1.5em\">We are hiring two Technical Support Engineers to join the small team that owns production quality for the entire platform.</p><p style=\"min-height:1.5em\">This is not a ticket-routing job. Our support engineers own bugs end to end: they take an ambiguous report from a financial institution, drive it to a real root cause across the frontend, backend, and a stack of banking integrations, ship the fix themselves, and prove it works.</p><p style=\"min-height:1.5em\">What makes the job unusual is how it gets done. This team runs AI coding agents as a production system, not as autocomplete. A triage agent proposes a root cause. The engineer decides whether it is right, and steers it when it is not. The agent writes the code, a second agent reviews it, and the engineer reviews, tests, and records the evidence before anything ships. The team built the tooling that makes this possible: internal MCP servers, slash commands for each stage of the workflow, an auto-triage loop feeding the bug board.</p><p style=\"min-height:1.5em\">The result is a very small number of people holding quality for a platform serving a lot of institutions.</p><p style=\"min-height:1.5em\">So we are not hiring for typing speed. Agents are fast and often confidently wrong. We are hiring for the judgment they do not have: recognizing when a plausible answer is the wrong one, knowing what not to change, and being able to prove a fix rather than assert it.</p><p style=\"min-height:1.5em\">You will report directly to our CTO.</p><h2>What you'll do</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Own bugs and production issues end to end: reproduce, diagnose, fix, verify, and confirm the fix held</p></li><li><p style=\"min-height:1.5em\">Drive ambiguous reports to a true root cause across our web apps, APIs, and banking integrations</p></li><li><p style=\"min-height:1.5em\">Orchestrate AI agents through the full diagnostic and repair loop, and catch them when they are wrong</p></li><li><p style=\"min-height:1.5em\">Ship your own fixes as reviewed pull requests, with evidence attached to every ticket</p></li><li><p style=\"min-height:1.5em\">Extend the agent tooling itself. The workflows, MCP servers, and triage agents this team runs were all built in-house, and you will build the next ones</p></li><li><p style=\"min-height:1.5em\">Write the plain-language root cause explanation that goes back to the customer</p></li><li><p style=\"min-height:1.5em\">Find and fix classes of bugs, not just instances. Strengthen alerts, runbooks, and guardrails so the same issue does not come back</p></li><li><p style=\"min-height:1.5em\">Help decide how this function scales as the team grows</p></li></ul><h2>Who you are</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">2 to 6 years writing production software, ideally somewhere you were close to real customers and real incidents</p></li><li><p style=\"min-height:1.5em\">Strong TypeScript. Comfortable moving between a React frontend, a Node backend, SQL, and a third-party API in the same afternoon</p></li><li><p style=\"min-height:1.5em\">You debug by narrowing, not guessing. You can read logs, traces, and a database and form a hypothesis you then try to disprove</p></li><li><p style=\"min-height:1.5em\">You already work with AI coding agents daily, and you have opinions about where they fail. You can tell when an agent is confidently wrong, and you know what you would never hand one</p></li><li><p style=\"min-height:1.5em\">You have a bias toward proving things. You do not say a fix works, you show it</p></li><li><p style=\"min-height:1.5em\">You can explain a technical failure to someone who has never seen the code, without condescension</p></li><li><p style=\"min-height:1.5em\">You manage yourself. Nobody will assign you work hour to hour, and you will flag a slip before the deadline rather than after</p></li><li><p style=\"min-height:1.5em\">You are comfortable when the process is still being written, because you will be the one writing parts of it</p></li></ul><h2>Nice to have</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Experience at a fintech, or anywhere regulated, where a bug has consequences beyond a bad user experience</p></li><li><p style=\"min-height:1.5em\">Familiarity with Next.js, tRPC, AWS, Sentry, or a structured logging platform like Axiom or Datadog</p></li><li><p style=\"min-height:1.5em\">Experience with multi-tenant systems where behavior is driven by per-customer configuration</p></li><li><p style=\"min-height:1.5em\">You have built internal tooling, MCP servers, or agent workflows that made other engineers faster</p></li></ul><h2>What the interview process looks like</h2><p style=\"min-height:1.5em\">We tell you up front, because ours is unusual and deliberately so.</p><ol style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Intro call, 30 minutes.</strong> A conversation with our CTO about the hardest bug you have ever fixed, and how you actually work with AI tools.</p></li><li><p style=\"min-height:1.5em\"><strong>A build exercise.</strong> We give you a spec for a small service. Expect about four hours, with a week to return it. Use whatever AI agents you like, and send us your session logs. We read your evidence and your written decisions before we read your code.</p></li><li><p style=\"min-height:1.5em\"><strong>In person in NYC, 2 hours.</strong> You defend what you built, then we introduce bugs into your own codebase and you debug them live on your laptop with your own tools, with two of our support engineers watching.</p></li><li><p style=\"min-height:1.5em\"><strong>Founders round, 60 minutes.</strong> A video call with our CTO, CEO and CPO, scheduled after the onsite. Not a technical round. That part is settled in step 3 and we will not re-run it.</p></li></ol><p style=\"min-height:1.5em\">No algorithm rounds. No whiteboard. We are not going to ask you to invert a binary tree.</p><h2>Why join now</h2><p style=\"min-height:1.5em\">A very small team holds production quality for a platform serving financial institutions across the country. You would be joining it early enough to inherit a genuinely good agent workflow and shape what it becomes as the team grows.</p><p style=\"min-height:1.5em\">The work is also real. Bugs here reach people trying to open a bank account or apply for a loan. If that sounds like pressure rather than tedium, we would like to talk to you.</p><h2>And finally, a brief overview of Glide's benefits package</h2><p style=\"min-height:1.5em\">💸 <strong>Competitive Compensation</strong></p><p style=\"min-height:1.5em\">You'll receive a base salary of $120,000 to $140,000, determined by experience, plus a generous equity package for joining us at Glide.</p><p style=\"min-height:1.5em\">❤️ <strong>Wellbeing Credits (for US employees)</strong></p><p style=\"min-height:1.5em\">Besides stellar health, dental, and vision insurance, we offer a $100 monthly health and wellness stipend to help you stay active and healthy.</p><p style=\"min-height:1.5em\">🥗 <strong>Lunch on us (for US employees)</strong></p><p style=\"min-height:1.5em\">We're huge foodies, so every member of the Glide team receives a $100 weekly stipend for lunch or groceries. No one goes hungry around here :)</p><p style=\"min-height:1.5em\">🌴 <strong>Unlimited PTO and Sick Days</strong></p><p style=\"min-height:1.5em\">We trust our team to balance their responsibilities and well-being, so our unlimited PTO and sick day policy empowers everyone to take the time they need without unnecessary red tape.</p><p style=\"min-height:1.5em\">💼 <strong>Hybrid Working Environment</strong></p><p style=\"min-height:1.5em\">This role is based in New York City.</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>In person:</strong> Tuesday, Wednesday, and Thursday at our NYC office.</p></li><li><p style=\"min-height:1.5em\"><strong>Remote:</strong> Monday and Friday.</p></li></ul>","descriptionPlain":"TECHNICAL SUPPORT ENGINEER\n\nNew York City · Hybrid · Engineering · Two openings\n\n\nWELCOME TO GLIDE\n\nGlide is the operating system that community banks and credit unions run their business on. Account opening, lending, servicing, retention.\n\nMost of these institutions are running on cores designed in the 1980s. We are the modern software layer on top, and increasingly the agentic one. Our platform touches people at the moments that matter most to them financially: opening an account, applying for a loan, getting a decision.\n\nWe serve institutions across the country, with dozens more integrating. Our team brings engineering, product, and growth experience from Stripe, Google, and Amazon. We are backed by Pear and Acrew.\n\n\nTHE ROLE\n\nWe are hiring two Technical Support Engineers to join the small team that owns production quality for the entire platform.\n\nThis is not a ticket-routing job. Our support engineers own bugs end to end: they take an ambiguous report from a financial institution, drive it to a real root cause across the frontend, backend, and a stack of banking integrations, ship the fix themselves, and prove it works.\n\nWhat makes the job unusual is how it gets done. This team runs AI coding agents as a production system, not as autocomplete. A triage agent proposes a root cause. The engineer decides whether it is right, and steers it when it is not. The agent writes the code, a second agent reviews it, and the engineer reviews, tests, and records the evidence before anything ships. The team built the tooling that makes this possible: internal MCP servers, slash commands for each stage of the workflow, an auto-triage loop feeding the bug board.\n\nThe result is a very small number of people holding quality for a platform serving a lot of institutions.\n\nSo we are not hiring for typing speed. Agents are fast and often confidently wrong. We are hiring for the judgment they do not have: recognizing when a plausible answer is the wrong one, knowing what not to change, and being able to prove a fix rather than assert it.\n\nYou will report directly to our CTO.\n\n\nWHAT YOU'LL DO\n\n - Own bugs and production issues end to end: reproduce, diagnose, fix, verify, and confirm the fix held\n\n - Drive ambiguous reports to a true root cause across our web apps, APIs, and banking integrations\n\n - Orchestrate AI agents through the full diagnostic and repair loop, and catch them when they are wrong\n\n - Ship your own fixes as reviewed pull requests, with evidence attached to every ticket\n\n - Extend the agent tooling itself. The workflows, MCP servers, and triage agents this team runs were all built in-house, and you will build the next ones\n\n - Write the plain-language root cause explanation that goes back to the customer\n\n - Find and fix classes of bugs, not just instances. Strengthen alerts, runbooks, and guardrails so the same issue does not come back\n\n - Help decide how this function scales as the team grows\n\n\nWHO YOU ARE\n\n - 2 to 6 years writing production software, ideally somewhere you were close to real customers and real incidents\n\n - Strong TypeScript. Comfortable moving between a React frontend, a Node backend, SQL, and a third-party API in the same afternoon\n\n - You debug by narrowing, not guessing. You can read logs, traces, and a database and form a hypothesis you then try to disprove\n\n - You already work with AI coding agents daily, and you have opinions about where they fail. You can tell when an agent is confidently wrong, and you know what you would never hand one\n\n - You have a bias toward proving things. You do not say a fix works, you show it\n\n - You can explain a technical failure to someone who has never seen the code, without condescension\n\n - You manage yourself. Nobody will assign you work hour to hour, and you will flag a slip before the deadline rather than after\n\n - You are comfortable when the process is still being written, because you will be the one writing parts of it\n\n\nNICE TO HAVE\n\n - Experience at a fintech, or anywhere regulated, where a bug has consequences beyond a bad user experience\n\n - Familiarity with Next.js, tRPC, AWS, Sentry, or a structured logging platform like Axiom or Datadog\n\n - Experience with multi-tenant systems where behavior is driven by per-customer configuration\n\n - You have built internal tooling, MCP servers, or agent workflows that made other engineers faster\n\n\nWHAT THE INTERVIEW PROCESS LOOKS LIKE\n\nWe tell you up front, because ours is unusual and deliberately so.\n\n 1. Intro call, 30 minutes. A conversation with our CTO about the hardest bug you have ever fixed, and how you actually work with AI tools.\n\n 2. A build exercise. We give you a spec for a small service. Expect about four hours, with a week to return it. Use whatever AI agents you like, and send us your session logs. We read your evidence and your written decisions before we read your code.\n\n 3. In person in NYC, 2 hours. You defend what you built, then we introduce bugs into your own codebase and you debug them live on your laptop with your own tools, with two of our support engineers watching.\n\n 4. Founders round, 60 minutes. A video call with our CTO, CEO and CPO, scheduled after the onsite. Not a technical round. That part is settled in step 3 and we will not re-run it.\n\nNo algorithm rounds. No whiteboard. We are not going to ask you to invert a binary tree.\n\n\nWHY JOIN NOW\n\nA very small team holds production quality for a platform serving financial institutions across the country. You would be joining it early enough to inherit a genuinely good agent workflow and shape what it becomes as the team grows.\n\nThe work is also real. Bugs here reach people trying to open a bank account or apply for a loan. If that sounds like pressure rather than tedium, we would like to talk to you.\n\n\nAND FINALLY, A BRIEF OVERVIEW OF GLIDE'S BENEFITS PACKAGE\n\n💸 Competitive Compensation\n\nYou'll receive a base salary of $120,000 to $140,000, determined by experience, plus a generous equity package for joining us at Glide.\n\n❤️ Wellbeing Credits (for US employees)\n\nBesides stellar health, dental, and vision insurance, we offer a $100 monthly health and wellness stipend to help you stay active and healthy.\n\n🥗 Lunch on us (for US employees)\n\nWe're huge foodies, so every member of the Glide team receives a $100 weekly stipend for lunch or groceries. No one goes hungry around here :)\n\n🌴 Unlimited PTO and Sick Days\n\nWe trust our team to balance their responsibilities and well-being, so our unlimited PTO and sick day policy empowers everyone to take the time they need without unnecessary red tape.\n\n💼 Hybrid Working Environment\n\nThis role is based in New York City.\n\n - In person: Tuesday, Wednesday, and Thursday at our NYC office.\n\n - Remote: Monday and Friday."},{"id":"0e62c73b-ebc7-4bc4-b96a-8b8f17fe16d1","title":"Sales Development Representative","department":"Sales","team":"Sales","employmentType":"FullTime","location":"New York City","secondaryLocations":[],"publishedAt":"2025-08-19T16:47:47.012+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/glide/0e62c73b-ebc7-4bc4-b96a-8b8f17fe16d1","applyUrl":"https://jobs.ashbyhq.com/glide/0e62c73b-ebc7-4bc4-b96a-8b8f17fe16d1/application","descriptionHtml":"<h1><strong>👋 Welcome to Glide!</strong></h1><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>At Glide we’re reimagining the banking experience for the modern world</strong>. Our embedded fintech platform empowers legacy financial institutions, like community banks and credit unions, to pioneer novel digital experiences for their customers.</p><p style=\"min-height:1.5em\">You’ll be joining an all-star team with engineering, product, and growth experience from Stripe, Google, and Amazon. We’re looking for a talented Sales Development Representative to help us grow our product to hundreds of banks. <strong>We’re bringing a new perspective to the decades-old financial world</strong>, and we’re hoping you can help us do that!</p><p style=\"min-height:1.5em\"></p><h1><strong>As a Sales Development Representative, you will work directly with our CEO to build Glide’s go-to-market function from the ground up.</strong></h1><p style=\"min-height:1.5em\"></p><h1>Your Responsibilities:</h1><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Build relationships with banking executives across the country, introducing Glide and generating interest.</p></li><li><p style=\"min-height:1.5em\">Source new opportunities through outbound prospecting, cold calls, emails, LinkedIn, and event networking.</p></li><li><p style=\"min-height:1.5em\">Qualify inbound leads to ensure a strong fit before passing them to the sales team.</p></li><li><p style=\"min-height:1.5em\">Maintain a high volume of outreach and manage follow-ups with prospects.</p></li><li><p style=\"min-height:1.5em\">Collaborate closely with Account Executives and co-founder/CEO to refine Glide’s sales playbook.</p></li><li><p style=\"min-height:1.5em\">Represent Glide at conferences, events, and competitions to increase brand visibility.</p><p style=\"min-height:1.5em\"></p></li></ul><h1><strong>Need-to-Haves:</strong></h1><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">1+ years of quota-driven SDR, BDR, or sales experience (or equivalent internship/early-career experience).</p></li><li><p style=\"min-height:1.5em\">Hands-on experience with modern prospecting and outreach tools.</p></li><li><p style=\"min-height:1.5em\">Strong product curiosity and ability to quickly learn and articulate complex, technical products.</p></li><li><p style=\"min-height:1.5em\">Excellent communication, collaboration, and organizational skills.</p><p style=\"min-height:1.5em\"></p></li></ul><h1><strong>Nice-to-Haves:</strong></h1><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Previous experience selling an fintech or financial services product</p></li><li><p style=\"min-height:1.5em\">Previously built sales processes from the ground up at an early-stage startup</p></li><li><p style=\"min-height:1.5em\">An entrepreneurial, self-starter spirit</p><p style=\"min-height:1.5em\"></p></li></ul><h1><strong>Perks and Benefits:</strong></h1><h3></h3><h3><strong>💸 Competitive Compensation:</strong></h3><p style=\"min-height:1.5em\">You’ll receive a competitive salary and a generous equity package for joining us at Glide.</p><p style=\"min-height:1.5em\"></p><h3><strong>❤️ Wellbeing Credits (for US employees)</strong></h3><p style=\"min-height:1.5em\">Besides stellar health, dental, and vision insurance, we offer a generous health and wellness stipend, so you can stay healthy and active.</p><p style=\"min-height:1.5em\"></p><h3><strong>🥗 Lunch on us (for US employees)</strong></h3><p style=\"min-height:1.5em\">We love food. Every member of the Glide team gets free lunch, every day. No one goes hungry around here :)</p><p style=\"min-height:1.5em\"></p><h3><strong>💻 Best Tools</strong></h3><p style=\"min-height:1.5em\">We want you to be happy at work. You'll get a full equipment upgrade - from a top-of-the-line computer to your preference on keyboard, mouse, and accessories.</p><p style=\"min-height:1.5em\"></p><h3></h3><h1><strong>Any Questions?</strong></h1><p style=\"min-height:1.5em\">Email: gautam@withglide.com</p>","descriptionPlain":"👋 WELCOME TO GLIDE!\n\n\n\nAt Glide we’re reimagining the banking experience for the modern world. Our embedded fintech platform empowers legacy financial institutions, like community banks and credit unions, to pioneer novel digital experiences for their customers.\n\nYou’ll be joining an all-star team with engineering, product, and growth experience from Stripe, Google, and Amazon. We’re looking for a talented Sales Development Representative to help us grow our product to hundreds of banks. We’re bringing a new perspective to the decades-old financial world, and we’re hoping you can help us do that!\n\n\n\n\nAS A SALES DEVELOPMENT REPRESENTATIVE, YOU WILL WORK DIRECTLY WITH OUR CEO TO BUILD GLIDE’S GO-TO-MARKET FUNCTION FROM THE GROUND UP.\n\n\n\n\nYOUR RESPONSIBILITIES:\n\n - Build relationships with banking executives across the country, introducing Glide and generating interest.\n\n - Source new opportunities through outbound prospecting, cold calls, emails, LinkedIn, and event networking.\n\n - Qualify inbound leads to ensure a strong fit before passing them to the sales team.\n\n - Maintain a high volume of outreach and manage follow-ups with prospects.\n\n - Collaborate closely with Account Executives and co-founder/CEO to refine Glide’s sales playbook.\n\n - Represent Glide at conferences, events, and competitions to increase brand visibility.\n   \n   \n\n\nNEED-TO-HAVES:\n\n - 1+ years of quota-driven SDR, BDR, or sales experience (or equivalent internship/early-career experience).\n\n - Hands-on experience with modern prospecting and outreach tools.\n\n - Strong product curiosity and ability to quickly learn and articulate complex, technical products.\n\n - Excellent communication, collaboration, and organizational skills.\n   \n   \n\n\nNICE-TO-HAVES:\n\n - Previous experience selling an fintech or financial services product\n\n - Previously built sales processes from the ground up at an early-stage startup\n\n - An entrepreneurial, self-starter spirit\n   \n   \n\n\nPERKS AND BENEFITS:\n\n\n\n\n\n💸 COMPETITIVE COMPENSATION:\n\nYou’ll receive a competitive salary and a generous equity package for joining us at Glide.\n\n\n\n\n❤️ WELLBEING CREDITS (FOR US EMPLOYEES)\n\nBesides stellar health, dental, and vision insurance, we offer a generous health and wellness stipend, so you can stay healthy and active.\n\n\n\n\n🥗 LUNCH ON US (FOR US EMPLOYEES)\n\nWe love food. Every member of the Glide team gets free lunch, every day. No one goes hungry around here :)\n\n\n\n\n💻 BEST TOOLS\n\nWe want you to be happy at work. You'll get a full equipment upgrade - from a top-of-the-line computer to your preference on keyboard, mouse, and accessories.\n\n\n\n\n\n\n\nANY QUESTIONS?\n\nEmail: gautam@withglide.com"},{"id":"da989fd6-47e7-4c59-9a15-a539212f39ad","title":"Software Engineering Manager","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"New York City","secondaryLocations":[],"publishedAt":"2025-09-23T15:24:10.079+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/glide/da989fd6-47e7-4c59-9a15-a539212f39ad","applyUrl":"https://jobs.ashbyhq.com/glide/da989fd6-47e7-4c59-9a15-a539212f39ad/application","descriptionHtml":"<h1><strong>👋 Welcome to Glide!</strong></h1><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>At Glide we’re reimagining the banking experience for the modern world</strong>. Our embedded fintech platform empowers legacy financial institutions, like community banks and credit unions, to pioneer novel digital experiences for their customers.</p><p style=\"min-height:1.5em\">You’ll be joining an all-star team with engineering, product, and growth experience from Stripe, Google, and Amazon. We’re looking for a talented Fullstack Software Engineer to help us build our initial product. <strong>We’re bringing a new perspective to the decades-old financial world</strong>, and we’re hoping you can help us do that!</p><p style=\"min-height:1.5em\"></p><h2><strong>Your Responsibilities</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Lead and mentor a team of engineers, fostering growth, collaboration, and technical excellence.</p></li><li><p style=\"min-height:1.5em\">Partner closely with product and design to define requirements, prioritize work, and translate business needs into scalable technical solutions.</p></li><li><p style=\"min-height:1.5em\">Oversee development across frontend and backend, ensuring well-tested, secure, and performant code.</p></li><li><p style=\"min-height:1.5em\">Establish and maintain best practices in engineering, including CI/CD, test automation, and code review.</p></li><li><p style=\"min-height:1.5em\">Provide long-term technical vision for the evolution of Glide’s platform and infrastructure.</p></li><li><p style=\"min-height:1.5em\">Help recruit and build a diverse, world-class engineering team.</p><p style=\"min-height:1.5em\"></p></li></ul><h2><strong>Need-to-Haves</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Proven experience leading software engineering teams, including mentoring and performance management.</p></li><li><p style=\"min-height:1.5em\">Strong technical foundation in fullstack development (JavaScript/TypeScript, React, Node.js, Next.js).</p></li><li><p style=\"min-height:1.5em\">Experience designing and maintaining scalable, secure architectures.</p></li><li><p style=\"min-height:1.5em\">Deep knowledge of modern frontend technologies (responsive HTML/CSS, state/data fetching libraries like React Query/TanStack or tRPC).</p></li><li><p style=\"min-height:1.5em\">Familiarity with cloud infrastructure and DevOps practices (AWS, Docker, Git, CI/CD).</p></li><li><p style=\"min-height:1.5em\">Excellent understanding of software engineering best practices: architecture, testing, and security.</p></li><li><p style=\"min-height:1.5em\">Strong communication and collaboration skills, with the ability to partner effectively across functions.</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>Nice-to-Haves</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">7+ years of professional software engineering experience, with 2+ years in a management or team lead role.</p></li><li><p style=\"min-height:1.5em\">Experience working in fintech or other highly regulated industries.</p></li><li><p style=\"min-height:1.5em\">A passion for building products end-to-end, from concept to delivery.</p></li><li><p style=\"min-height:1.5em\">An entrepreneurial, collaborative mindset and a desire to shape company culture.</p></li></ul><p style=\"min-height:1.5em\"></p><h1><strong>Perks and Benefits:</strong></h1><h3></h3><h3><strong>💸 Competitive Compensation:</strong></h3><p style=\"min-height:1.5em\">You’ll receive a competitive salary and a generous equity package for joining us at Glide.</p><p style=\"min-height:1.5em\"></p><h3><strong>❤️ Wellbeing Credits (for US employees)</strong></h3><p style=\"min-height:1.5em\">Besides stellar health, dental, and vision insurance, we offer a generous health and wellness stipend, so you can stay healthy and active.</p><p style=\"min-height:1.5em\"></p><h3><strong>🥗 Lunch on us (for US employees)</strong></h3><p style=\"min-height:1.5em\">We love food. Every member of the Glide team gets free lunch, every day. No one goes hungry around here :)</p><p style=\"min-height:1.5em\"></p><h3><strong>💻 Best Tools</strong></h3><p style=\"min-height:1.5em\">We want you to be happy at work. You'll get a full equipment upgrade - from a top-of-the-line computer to your preference on keyboard, mouse, and accessories.</p><p style=\"min-height:1.5em\"></p>","descriptionPlain":"👋 WELCOME TO GLIDE!\n\n\n\nAt Glide we’re reimagining the banking experience for the modern world. Our embedded fintech platform empowers legacy financial institutions, like community banks and credit unions, to pioneer novel digital experiences for their customers.\n\nYou’ll be joining an all-star team with engineering, product, and growth experience from Stripe, Google, and Amazon. We’re looking for a talented Fullstack Software Engineer to help us build our initial product. We’re bringing a new perspective to the decades-old financial world, and we’re hoping you can help us do that!\n\n\n\n\nYOUR RESPONSIBILITIES\n\n - Lead and mentor a team of engineers, fostering growth, collaboration, and technical excellence.\n\n - Partner closely with product and design to define requirements, prioritize work, and translate business needs into scalable technical solutions.\n\n - Oversee development across frontend and backend, ensuring well-tested, secure, and performant code.\n\n - Establish and maintain best practices in engineering, including CI/CD, test automation, and code review.\n\n - Provide long-term technical vision for the evolution of Glide’s platform and infrastructure.\n\n - Help recruit and build a diverse, world-class engineering team.\n   \n   \n\n\nNEED-TO-HAVES\n\n - Proven experience leading software engineering teams, including mentoring and performance management.\n\n - Strong technical foundation in fullstack development (JavaScript/TypeScript, React, Node.js, Next.js).\n\n - Experience designing and maintaining scalable, secure architectures.\n\n - Deep knowledge of modern frontend technologies (responsive HTML/CSS, state/data fetching libraries like React Query/TanStack or tRPC).\n\n - Familiarity with cloud infrastructure and DevOps practices (AWS, Docker, Git, CI/CD).\n\n - Excellent understanding of software engineering best practices: architecture, testing, and security.\n\n - Strong communication and collaboration skills, with the ability to partner effectively across functions.\n\n\n\n\nNICE-TO-HAVES\n\n - 7+ years of professional software engineering experience, with 2+ years in a management or team lead role.\n\n - Experience working in fintech or other highly regulated industries.\n\n - A passion for building products end-to-end, from concept to delivery.\n\n - An entrepreneurial, collaborative mindset and a desire to shape company culture.\n\n\n\n\nPERKS AND BENEFITS:\n\n\n\n\n\n💸 COMPETITIVE COMPENSATION:\n\nYou’ll receive a competitive salary and a generous equity package for joining us at Glide.\n\n\n\n\n❤️ WELLBEING CREDITS (FOR US EMPLOYEES)\n\nBesides stellar health, dental, and vision insurance, we offer a generous health and wellness stipend, so you can stay healthy and active.\n\n\n\n\n🥗 LUNCH ON US (FOR US EMPLOYEES)\n\nWe love food. Every member of the Glide team gets free lunch, every day. No one goes hungry around here :)\n\n\n\n\n💻 BEST TOOLS\n\nWe want you to be happy at work. You'll get a full equipment upgrade - from a top-of-the-line computer to your preference on keyboard, mouse, and accessories.\n\n"},{"id":"5ece3064-6884-43c2-923c-066d6187b25d","title":"Full Stack Engineer - Early Career","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"New York City","secondaryLocations":[],"publishedAt":"2026-02-02T17:31:55.013+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/glide/5ece3064-6884-43c2-923c-066d6187b25d","applyUrl":"https://jobs.ashbyhq.com/glide/5ece3064-6884-43c2-923c-066d6187b25d/application","descriptionHtml":"<h1><strong>👋 Welcome to Glide!</strong></h1><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>At Glide we’re reimagining the banking experience for the modern world</strong>. Our embedded fintech platform empowers legacy financial institutions, like community banks and credit unions, to pioneer novel digital experiences for their customers.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">You’ll be joining an all-star team with engineering, product, and growth experience from Stripe, Google, and Amazon. We’re looking for a talented early career Fullstack Engineer to help us build our platform. <strong>We’re bringing a new perspective to the decades-old financial world</strong>, and we’re hoping you can help us do that!</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>Why You’ll Love This Role (Especially if you’re a new grad):</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">A unique opportunity to work side-by-side with Glide’s founders and senior engineers,  learning directly from industry veterans.</p></li><li><p style=\"min-height:1.5em\">Gain hands-on, end-to-end experience across the full stack: from architecture design to deployment.</p></li><li><p style=\"min-height:1.5em\">Be part of a small, fast-moving startup, where your code has immediate impact.</p></li><li><p style=\"min-height:1.5em\">Get mentorship and exposure to real-world engineering best practices, product development, and startup culture.</p></li></ul><p style=\"min-height:1.5em\"></p><h1><strong>Your Responsibilities:</strong></h1><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Move seamlessly between frontend and backend to build a well-tested, secure frontend for our core web product.</p></li><li><p style=\"min-height:1.5em\">Create trustworthy, safe user experiences by building interfaces that are simple, reliable, and performant using tools like <strong>Typescript, React,</strong> <strong>Node.js</strong> and <strong>NextJS</strong>.</p></li><li><p style=\"min-height:1.5em\">Design a scalable architecture that can serve hundreds of thousands of end users.</p></li><li><p style=\"min-height:1.5em\">Bring designs to life through beautifully-crafted code.</p></li><li><p style=\"min-height:1.5em\">Articulate a long-term technical direction and vision for maintaining and scaling our web product suite.</p></li><li><p style=\"min-height:1.5em\">Lead frontend and backend infrastructure &amp; tooling for an ambitious product roadmap.</p><p style=\"min-height:1.5em\"></p></li></ul><h1><strong>Need-to-Haves:</strong></h1><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Experience with <strong>Javascript </strong>and tools like <strong>Typescript, React, Node.js </strong>and<strong> NextJS</strong>.</p></li><li><p style=\"min-height:1.5em\">Experience with <strong>modern, responsive HTML &amp; CSS</strong>.</p></li><li><p style=\"min-height:1.5em\">Experience using data fetching libraries like React Query/Tanstack or tRPC to synchronize client and server data.</p></li><li><p style=\"min-height:1.5em\"><strong>Excellent understanding of software engineering best practices</strong> (architecture, test-driven development, component libraries).</p></li><li><p style=\"min-height:1.5em\"><strong>Excellent understanding of security</strong> in software engineering and of how to build secure, unassailable systems.</p></li><li><p style=\"min-height:1.5em\">Experience with automated testing frameworks.</p></li><li><p style=\"min-height:1.5em\">Experience with CI/CD, Version Control, and DevOps tools like Amazon Web Services, <strong>Git</strong> and Docker.</p></li><li><p style=\"min-height:1.5em\">Experience working in agile development teams.</p><p style=\"min-height:1.5em\"></p></li></ul><h1><strong>Nice-to-Haves:</strong></h1><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">0-3 years of full-time software engineering experience.</p></li><li><p style=\"min-height:1.5em\">Thrives in a fast-paced environment and seeks to learn from and collaborate with a team of all-star senior engineers.</p></li><li><p style=\"min-height:1.5em\">A desire to own a product end-to-end, from conception to design to technical specification to implementation to delivery.</p></li><li><p style=\"min-height:1.5em\">A collaborative, entrepreneurial spirit.</p><p style=\"min-height:1.5em\"></p></li></ul><h1><strong>Perks and Benefits:</strong></h1><h3></h3><h3><strong>💸 Competitive Compensation:</strong></h3><p style=\"min-height:1.5em\">You’ll receive a competitive salary and a generous equity package for joining us at Glide.</p><p style=\"min-height:1.5em\"></p><h3><strong>❤️ Wellbeing Credits (for US employees)</strong></h3><p style=\"min-height:1.5em\">Besides stellar health, dental, and vision insurance, we offer a generous health and wellness stipend, so you can stay healthy and active.</p><p style=\"min-height:1.5em\"></p><h3><strong>🥗 Lunch on us (for US employees)</strong></h3><p style=\"min-height:1.5em\">We love food. Every member of the Glide team gets free lunch, every day. No one goes hungry around here :)</p><p style=\"min-height:1.5em\"></p><h3><strong>💻 Best Tools</strong></h3><p style=\"min-height:1.5em\">We want you to be happy at work. You'll get a full equipment upgrade - from a top-of-the-line computer to your preference on keyboard, mouse, and accessories.</p>","descriptionPlain":"👋 WELCOME TO GLIDE!\n\n\n\nAt Glide we’re reimagining the banking experience for the modern world. Our embedded fintech platform empowers legacy financial institutions, like community banks and credit unions, to pioneer novel digital experiences for their customers.\n\n\n\nYou’ll be joining an all-star team with engineering, product, and growth experience from Stripe, Google, and Amazon. We’re looking for a talented early career Fullstack Engineer to help us build our platform. We’re bringing a new perspective to the decades-old financial world, and we’re hoping you can help us do that!\n\n\n\nWhy You’ll Love This Role (Especially if you’re a new grad):\n\n - A unique opportunity to work side-by-side with Glide’s founders and senior engineers,  learning directly from industry veterans.\n\n - Gain hands-on, end-to-end experience across the full stack: from architecture design to deployment.\n\n - Be part of a small, fast-moving startup, where your code has immediate impact.\n\n - Get mentorship and exposure to real-world engineering best practices, product development, and startup culture.\n\n\n\n\nYOUR RESPONSIBILITIES:\n\n - Move seamlessly between frontend and backend to build a well-tested, secure frontend for our core web product.\n\n - Create trustworthy, safe user experiences by building interfaces that are simple, reliable, and performant using tools like Typescript, React, Node.js and NextJS.\n\n - Design a scalable architecture that can serve hundreds of thousands of end users.\n\n - Bring designs to life through beautifully-crafted code.\n\n - Articulate a long-term technical direction and vision for maintaining and scaling our web product suite.\n\n - Lead frontend and backend infrastructure & tooling for an ambitious product roadmap.\n   \n   \n\n\nNEED-TO-HAVES:\n\n - Experience with Javascript and tools like Typescript, React, Node.js and NextJS.\n\n - Experience with modern, responsive HTML & CSS.\n\n - Experience using data fetching libraries like React Query/Tanstack or tRPC to synchronize client and server data.\n\n - Excellent understanding of software engineering best practices (architecture, test-driven development, component libraries).\n\n - Excellent understanding of security in software engineering and of how to build secure, unassailable systems.\n\n - Experience with automated testing frameworks.\n\n - Experience with CI/CD, Version Control, and DevOps tools like Amazon Web Services, Git and Docker.\n\n - Experience working in agile development teams.\n   \n   \n\n\nNICE-TO-HAVES:\n\n - 0-3 years of full-time software engineering experience.\n\n - Thrives in a fast-paced environment and seeks to learn from and collaborate with a team of all-star senior engineers.\n\n - A desire to own a product end-to-end, from conception to design to technical specification to implementation to delivery.\n\n - A collaborative, entrepreneurial spirit.\n   \n   \n\n\nPERKS AND BENEFITS:\n\n\n\n\n\n💸 COMPETITIVE COMPENSATION:\n\nYou’ll receive a competitive salary and a generous equity package for joining us at Glide.\n\n\n\n\n❤️ WELLBEING CREDITS (FOR US EMPLOYEES)\n\nBesides stellar health, dental, and vision insurance, we offer a generous health and wellness stipend, so you can stay healthy and active.\n\n\n\n\n🥗 LUNCH ON US (FOR US EMPLOYEES)\n\nWe love food. Every member of the Glide team gets free lunch, every day. No one goes hungry around here :)\n\n\n\n\n💻 BEST TOOLS\n\nWe want you to be happy at work. You'll get a full equipment upgrade - from a top-of-the-line computer to your preference on keyboard, mouse, and accessories."},{"id":"8320c48e-959f-44d2-b991-4c81331a3935","title":"Founding Product Designer","department":"Product","team":"Product","employmentType":"FullTime","location":"New York City","secondaryLocations":[],"publishedAt":"2025-10-13T20:50:31.802+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/glide/8320c48e-959f-44d2-b991-4c81331a3935","applyUrl":"https://jobs.ashbyhq.com/glide/8320c48e-959f-44d2-b991-4c81331a3935/application","descriptionHtml":"<p style=\"min-height:1.5em\"><strong>Welcome to Glide!</strong></p><p style=\"min-height:1.5em\"><strong>At Glide we’re reimagining the banking experience for the modern world</strong>. Our white label embedded fintech platform empowers legacy financial institutions, like community banks and credit unions, to pioneer novel digital experiences for their customers.</p><p style=\"min-height:1.5em\">You’ll be joining an all-star team with engineering, product, and growth experience from Stripe, Google, and Amazon.</p><p style=\"min-height:1.5em\"><strong>We’re bringing a new perspective to the decades-old financial world</strong>, and we’re hoping you can help us along the journey!</p><p style=\"min-height:1.5em\"></p><h2><strong>Our Design Philosophy</strong></h2><p style=\"min-height:1.5em\">At Glide, design isn’t an afterthought. We believe it is our biggest product differentiator. You’ll transform complexity into confidence, creating products that feel simple without being simplistic. The work you design will be used by hundreds of thousands of users across the country.</p><p style=\"min-height:1.5em\"></p><h2><strong>What You’ll Do</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Own design for Glide’s core products across account opening, lending, and member servicing</p></li><li><p style=\"min-height:1.5em\">Translate complex financial workflows into clear, intuitive experiences</p></li><li><p style=\"min-height:1.5em\">Build and maintain Glide’s design system and visual language across product and marketing</p></li><li><p style=\"min-height:1.5em\">Partner with product, engineering, and go-to-market teams to ship fast, high-quality features</p></li><li><p style=\"min-height:1.5em\">Contribute to brand and visual design needs across web, campaigns, and presentations</p></li><li><p style=\"min-height:1.5em\">Bring clarity to ambiguity through prototypes, storytelling, and thoughtful craft</p></li><li><p style=\"min-height:1.5em\">Champion design excellence and help define Glide’s design culture as we scale</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>Who You Are</strong></h2><p style=\"min-height:1.5em\"><strong>Experienced designer:</strong> 4–6+ years of experience designing product experiences, ideally in early stage fintech or complex enterprise environments.</p><p style=\"min-height:1.5em\"><strong>Systems thinker:</strong> You see patterns and build reusable systems that scale, without losing craft or polish.</p><p style=\"min-height:1.5em\"><strong>Strong interaction and visual design chops:</strong> You obsess over clarity, typography, and visual hierarchy. You know how to make a dense form feel delightful.</p><p style=\"min-height:1.5em\"><strong>Customer-obsessed:</strong> You design with empathy, not assumptions. You find signal in feedback and know when to bend or push constraints.</p><p style=\"min-height:1.5em\"><strong>Startup mindset:</strong> You thrive in ambiguity, move quickly, and love ownership. You’re comfortable shipping v1s that evolve fast.</p><p style=\"min-height:1.5em\"></p><h1><strong>And finally, a brief overview of Glide’s benefits package:</strong></h1><p style=\"min-height:1.5em\"><strong>💸 Competitive Compensation:</strong></p><p style=\"min-height:1.5em\">As this role can be eligible for remote employees, the base salary range is $120,000-$180,000. This will be determined by previous experience and location.  We also offer a generous equity package for joining us at Glide!</p><p style=\"min-height:1.5em\"><strong>❤️ Wellbeing Credits (for US employees)</strong></p><p style=\"min-height:1.5em\">Besides stellar health, dental, and vision insurance, we offer a $100 monthly health and wellness stipend to help you stay active and healthy!</p><p style=\"min-height:1.5em\"><strong>🥗 Lunch on us (for US employees)</strong></p><p style=\"min-height:1.5em\">We’re huge foodies, so every member of the Glide team received a $100 weekly stipend for lunch or groceries.  No one goes hungry around here :)</p><p style=\"min-height:1.5em\"><strong>🌴 Unlimited PTO and Sick Days </strong></p><p style=\"min-height:1.5em\">We trust our team to balance their responsibilities and well-being, so our unlimited PTO and sick day policy empowers everyone to take the time they need without unnecessary red tape.</p><p style=\"min-height:1.5em\"><strong>💼 Hybrid Working Environment</strong></p><p style=\"min-height:1.5em\">We’re an actively expanding team, and in our Madison Square Park headquarters and are excited to grow an engaging in-office culture—ideally, our NYC-based team members will join us in the office three days a week to help make that vision a reality.</p><p style=\"min-height:1.5em\"></p>","descriptionPlain":"Welcome to Glide!\n\nAt Glide we’re reimagining the banking experience for the modern world. Our white label embedded fintech platform empowers legacy financial institutions, like community banks and credit unions, to pioneer novel digital experiences for their customers.\n\nYou’ll be joining an all-star team with engineering, product, and growth experience from Stripe, Google, and Amazon.\n\nWe’re bringing a new perspective to the decades-old financial world, and we’re hoping you can help us along the journey!\n\n\n\n\nOUR DESIGN PHILOSOPHY\n\nAt Glide, design isn’t an afterthought. We believe it is our biggest product differentiator. You’ll transform complexity into confidence, creating products that feel simple without being simplistic. The work you design will be used by hundreds of thousands of users across the country.\n\n\n\n\nWHAT YOU’LL DO\n\n - Own design for Glide’s core products across account opening, lending, and member servicing\n\n - Translate complex financial workflows into clear, intuitive experiences\n\n - Build and maintain Glide’s design system and visual language across product and marketing\n\n - Partner with product, engineering, and go-to-market teams to ship fast, high-quality features\n\n - Contribute to brand and visual design needs across web, campaigns, and presentations\n\n - Bring clarity to ambiguity through prototypes, storytelling, and thoughtful craft\n\n - Champion design excellence and help define Glide’s design culture as we scale\n\n\n\n\nWHO YOU ARE\n\nExperienced designer: 4–6+ years of experience designing product experiences, ideally in early stage fintech or complex enterprise environments.\n\nSystems thinker: You see patterns and build reusable systems that scale, without losing craft or polish.\n\nStrong interaction and visual design chops: You obsess over clarity, typography, and visual hierarchy. You know how to make a dense form feel delightful.\n\nCustomer-obsessed: You design with empathy, not assumptions. You find signal in feedback and know when to bend or push constraints.\n\nStartup mindset: You thrive in ambiguity, move quickly, and love ownership. You’re comfortable shipping v1s that evolve fast.\n\n\n\n\nAND FINALLY, A BRIEF OVERVIEW OF GLIDE’S BENEFITS PACKAGE:\n\n💸 Competitive Compensation:\n\nAs this role can be eligible for remote employees, the base salary range is $120,000-$180,000. This will be determined by previous experience and location.  We also offer a generous equity package for joining us at Glide!\n\n❤️ Wellbeing Credits (for US employees)\n\nBesides stellar health, dental, and vision insurance, we offer a $100 monthly health and wellness stipend to help you stay active and healthy!\n\n🥗 Lunch on us (for US employees)\n\nWe’re huge foodies, so every member of the Glide team received a $100 weekly stipend for lunch or groceries.  No one goes hungry around here :)\n\n🌴 Unlimited PTO and Sick Days \n\nWe trust our team to balance their responsibilities and well-being, so our unlimited PTO and sick day policy empowers everyone to take the time they need without unnecessary red tape.\n\n💼 Hybrid Working Environment\n\nWe’re an actively expanding team, and in our Madison Square Park headquarters and are excited to grow an engaging in-office culture—ideally, our NYC-based team members will join us in the office three days a week to help make that vision a reality.\n\n"},{"id":"7954a0ba-27ef-4e8b-90c7-337001f1ce98","title":"Full Stack Engineer - Mid level","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"New York City","secondaryLocations":[],"publishedAt":"2026-02-02T17:31:35.863+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/glide/7954a0ba-27ef-4e8b-90c7-337001f1ce98","applyUrl":"https://jobs.ashbyhq.com/glide/7954a0ba-27ef-4e8b-90c7-337001f1ce98/application","descriptionHtml":"<h1><strong>👋 Welcome to Glide!</strong></h1><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>At Glide we’re reimagining the banking experience for the modern world</strong>. Our embedded fintech platform empowers legacy financial institutions, like community banks and credit unions, to pioneer novel digital experiences for their customers.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">You’ll be joining an all-star team with engineering, product, and growth experience from Stripe, Google, and Amazon. We’re looking for a talented early career Fullstack Engineer to help us build our platform. <strong>We’re bringing a new perspective to the decades-old financial world</strong>, and we’re hoping you can help us do that!</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>Why You’ll Love This Role (Especially if you’re a new grad):</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">A unique opportunity to work side-by-side with Glide’s founders and senior engineers,  learning directly from industry veterans.</p></li><li><p style=\"min-height:1.5em\">Gain hands-on, end-to-end experience across the full stack: from architecture design to deployment.</p></li><li><p style=\"min-height:1.5em\">Be part of a small, fast-moving startup, where your code has immediate impact.</p></li><li><p style=\"min-height:1.5em\">Get mentorship and exposure to real-world engineering best practices, product development, and startup culture.</p></li></ul><p style=\"min-height:1.5em\"></p><h1><strong>Your Responsibilities:</strong></h1><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Move seamlessly between frontend and backend to build a well-tested, secure frontend for our core web product.</p></li><li><p style=\"min-height:1.5em\">Create trustworthy, safe user experiences by building interfaces that are simple, reliable, and performant using tools like <strong>Typescript, React,</strong> <strong>Node.js</strong> and <strong>NextJS</strong>.</p></li><li><p style=\"min-height:1.5em\">Design a scalable architecture that can serve hundreds of thousands of end users.</p></li><li><p style=\"min-height:1.5em\">Bring designs to life through beautifully-crafted code.</p></li><li><p style=\"min-height:1.5em\">Articulate a long-term technical direction and vision for maintaining and scaling our web product suite.</p></li><li><p style=\"min-height:1.5em\">Lead frontend and backend infrastructure &amp; tooling for an ambitious product roadmap.</p><p style=\"min-height:1.5em\"></p></li></ul><h1><strong>Need-to-Haves:</strong></h1><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Experience with <strong>Javascript </strong>and tools like <strong>Typescript, React, Node.js </strong>and<strong> NextJS</strong>.</p></li><li><p style=\"min-height:1.5em\">Experience with <strong>modern, responsive HTML &amp; CSS</strong>.</p></li><li><p style=\"min-height:1.5em\">Experience using data fetching libraries like React Query/Tanstack or tRPC to synchronize client and server data.</p></li><li><p style=\"min-height:1.5em\"><strong>Excellent understanding of software engineering best practices</strong> (architecture, test-driven development, component libraries).</p></li><li><p style=\"min-height:1.5em\"><strong>Excellent understanding of security</strong> in software engineering and of how to build secure, unassailable systems.</p></li><li><p style=\"min-height:1.5em\">Experience with automated testing frameworks.</p></li><li><p style=\"min-height:1.5em\">Experience with CI/CD, Version Control, and DevOps tools like Amazon Web Services, <strong>Git</strong> and Docker.</p></li><li><p style=\"min-height:1.5em\">Experience working in agile development teams.</p><p style=\"min-height:1.5em\"></p></li></ul><h1><strong>Nice-to-Haves:</strong></h1><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">2-5 years of full-time software engineering experience.</p></li><li><p style=\"min-height:1.5em\">Thrives in a fast-paced environment and seeks to learn from and collaborate with a team of all-star senior engineers.</p></li><li><p style=\"min-height:1.5em\">A desire to own a product end-to-end, from conception to design to technical specification to implementation to delivery.</p></li><li><p style=\"min-height:1.5em\">A collaborative, entrepreneurial spirit.</p><p style=\"min-height:1.5em\"></p></li></ul><h1><strong>Perks and Benefits:</strong></h1><h3></h3><h3><strong>💸 Competitive Compensation:</strong></h3><p style=\"min-height:1.5em\">You’ll receive a competitive salary and a generous equity package for joining us at Glide.</p><p style=\"min-height:1.5em\"></p><h3><strong>❤️ Wellbeing Credits (for US employees)</strong></h3><p style=\"min-height:1.5em\">Besides stellar health, dental, and vision insurance, we offer a generous health and wellness stipend, so you can stay healthy and active.</p><p style=\"min-height:1.5em\"></p><h3><strong>🥗 Lunch on us (for US employees)</strong></h3><p style=\"min-height:1.5em\">We love food. Every member of the Glide team gets free lunch, every day. No one goes hungry around here :)</p><p style=\"min-height:1.5em\"></p><h3><strong>💻 Best Tools</strong></h3><p style=\"min-height:1.5em\">We want you to be happy at work. You'll get a full equipment upgrade - from a top-of-the-line computer to your preference on keyboard, mouse, and accessories.</p>","descriptionPlain":"👋 WELCOME TO GLIDE!\n\n\n\nAt Glide we’re reimagining the banking experience for the modern world. Our embedded fintech platform empowers legacy financial institutions, like community banks and credit unions, to pioneer novel digital experiences for their customers.\n\n\n\nYou’ll be joining an all-star team with engineering, product, and growth experience from Stripe, Google, and Amazon. We’re looking for a talented early career Fullstack Engineer to help us build our platform. We’re bringing a new perspective to the decades-old financial world, and we’re hoping you can help us do that!\n\n\n\nWhy You’ll Love This Role (Especially if you’re a new grad):\n\n - A unique opportunity to work side-by-side with Glide’s founders and senior engineers,  learning directly from industry veterans.\n\n - Gain hands-on, end-to-end experience across the full stack: from architecture design to deployment.\n\n - Be part of a small, fast-moving startup, where your code has immediate impact.\n\n - Get mentorship and exposure to real-world engineering best practices, product development, and startup culture.\n\n\n\n\nYOUR RESPONSIBILITIES:\n\n - Move seamlessly between frontend and backend to build a well-tested, secure frontend for our core web product.\n\n - Create trustworthy, safe user experiences by building interfaces that are simple, reliable, and performant using tools like Typescript, React, Node.js and NextJS.\n\n - Design a scalable architecture that can serve hundreds of thousands of end users.\n\n - Bring designs to life through beautifully-crafted code.\n\n - Articulate a long-term technical direction and vision for maintaining and scaling our web product suite.\n\n - Lead frontend and backend infrastructure & tooling for an ambitious product roadmap.\n   \n   \n\n\nNEED-TO-HAVES:\n\n - Experience with Javascript and tools like Typescript, React, Node.js and NextJS.\n\n - Experience with modern, responsive HTML & CSS.\n\n - Experience using data fetching libraries like React Query/Tanstack or tRPC to synchronize client and server data.\n\n - Excellent understanding of software engineering best practices (architecture, test-driven development, component libraries).\n\n - Excellent understanding of security in software engineering and of how to build secure, unassailable systems.\n\n - Experience with automated testing frameworks.\n\n - Experience with CI/CD, Version Control, and DevOps tools like Amazon Web Services, Git and Docker.\n\n - Experience working in agile development teams.\n   \n   \n\n\nNICE-TO-HAVES:\n\n - 2-5 years of full-time software engineering experience.\n\n - Thrives in a fast-paced environment and seeks to learn from and collaborate with a team of all-star senior engineers.\n\n - A desire to own a product end-to-end, from conception to design to technical specification to implementation to delivery.\n\n - A collaborative, entrepreneurial spirit.\n   \n   \n\n\nPERKS AND BENEFITS:\n\n\n\n\n\n💸 COMPETITIVE COMPENSATION:\n\nYou’ll receive a competitive salary and a generous equity package for joining us at Glide.\n\n\n\n\n❤️ WELLBEING CREDITS (FOR US EMPLOYEES)\n\nBesides stellar health, dental, and vision insurance, we offer a generous health and wellness stipend, so you can stay healthy and active.\n\n\n\n\n🥗 LUNCH ON US (FOR US EMPLOYEES)\n\nWe love food. Every member of the Glide team gets free lunch, every day. No one goes hungry around here :)\n\n\n\n\n💻 BEST TOOLS\n\nWe want you to be happy at work. You'll get a full equipment upgrade - from a top-of-the-line computer to your preference on keyboard, mouse, and accessories."},{"id":"61d2016a-5616-45ac-891f-ed3861af3108","title":"Digital Support Manager (DSM)","department":"Business","team":"Business","employmentType":"FullTime","location":"New York City","secondaryLocations":[],"publishedAt":"2026-03-16T01:11:39.461+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/glide/61d2016a-5616-45ac-891f-ed3861af3108","applyUrl":"https://jobs.ashbyhq.com/glide/61d2016a-5616-45ac-891f-ed3861af3108/application","descriptionHtml":"<h1><strong>👋 Welcome to Glide!</strong></h1><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>At Glide we’re reimagining the banking experience for the modern world</strong>. Our embedded fintech platform empowers legacy financial institutions, like community banks and credit unions, to pioneer novel digital experiences for their customers.</p><p style=\"min-height:1.5em\">You’ll be joining an all-star team with engineering, product, and growth experience from Stripe, Google, and Amazon. We’re looking for a talented Digital Support Manager (DSM) to help us grow our product to hundreds of banks. <strong>We’re bringing a new perspective to the decades-old financial world</strong>, and we’re hoping you can help us do that!</p><p style=\"min-height:1.5em\"></p><h1><strong>Your Responsibilities:</strong></h1><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Serve as the primary point of contact for clients post go-live support, managing inbound support requests and ensuring timely, high-quality resolutions</p></li><li><p style=\"min-height:1.5em\">Leverage deep knowledge of financial institution operations to diagnose issues at the root cause level — not just the surface</p></li><li><p style=\"min-height:1.5em\">Partner with clients to understand their regulatory environment, core system configurations, and operational workflows in order to recommend solutions that truly fit their needs</p></li><li><p style=\"min-height:1.5em\">Maintain accurate records of all client interactions, escalating issues to engineering or product teams as needed</p></li><li><p style=\"min-height:1.5em\">Identify patterns in support requests and proactively surface product feedback and client insights to internal teams</p></li><li><p style=\"min-height:1.5em\">Leverage AI tools to streamline and optimize day-to-day responsibilities</p></li><li><p style=\"min-height:1.5em\">Contribute to the development of help articles, training materials, and client-facing documentation</p></li></ul><h1><strong>Need-to-Haves:</strong></h1><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Experience working at a bank or credit union — you know what a core system is, you understand regulatory requirements, and you can speak your clients' language</p></li><li><p style=\"min-height:1.5em\">A natural curiosity to dig past the surface-level problem and uncover what clients actually need</p></li><li><p style=\"min-height:1.5em\">Strong written and verbal communication skills with a client-first mindset</p></li><li><p style=\"min-height:1.5em\">Ability to manage multiple open issues simultaneously without dropping the ball</p></li><li><p style=\"min-height:1.5em\">Comfort working in a fast-paced, early-stage startup environment where the playbook is still being written</p></li></ul><h1><br /><strong>Nice-to-Haves:</strong></h1><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Experience at a fintech or SaaS company in a client-facing support or success role</p></li><li><p style=\"min-height:1.5em\">Familiarity with project management or ticketing tools (Asana, Pylon, Zendesk, or similar)</p></li><li><p style=\"min-height:1.5em\">Experience writing client-facing documentation or training materials</p></li><li><p style=\"min-height:1.5em\">A collaborative, entrepreneurial spirit</p><p style=\"min-height:1.5em\"></p></li></ul><h1><strong>And finally, a brief overview of Glide’s benefits package:</strong></h1><p style=\"min-height:1.5em\"><strong>💸 Competitive Compensation:</strong></p><p style=\"min-height:1.5em\">As this role can be eligible for remote employees, the base salary range is $80,000 - $120,000 This will be determined by previous experience and location.  We also offer a generous equity package for joining us at Glide!</p><p style=\"min-height:1.5em\"><strong>❤️ Wellbeing Credits (for US employees)</strong></p><p style=\"min-height:1.5em\">Besides stellar health, dental, and vision insurance, we offer a $100 monthly health and wellness stipend to help you stay active and healthy!</p><p style=\"min-height:1.5em\"><strong>🥗 Lunch on us (for US employees)</strong></p><p style=\"min-height:1.5em\">We’re huge foodies, so every member of the Glide team receives a $100 weekly stipend for lunch or groceries.  No one goes hungry around here :)</p><p style=\"min-height:1.5em\"><strong>🌴 Unlimited PTO and Sick Days </strong></p><p style=\"min-height:1.5em\">We trust our team to balance their responsibilities and well-being, so our unlimited PTO and sick day policy empowers everyone to take the time they need without unnecessary red tape.</p><p style=\"min-height:1.5em\"><strong>💼 Hybrid Working Environment</strong></p><p style=\"min-height:1.5em\">We’re an actively expanding team, and in our Madison Square Park headquarters and are excited to grow an engaging in-office culture—ideally, our NYC-based team members will join us in the office three days a week to help make that vision a reality.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"> </p><p style=\"min-height:1.5em\"></p>","descriptionPlain":"👋 WELCOME TO GLIDE!\n\n\n\nAt Glide we’re reimagining the banking experience for the modern world. Our embedded fintech platform empowers legacy financial institutions, like community banks and credit unions, to pioneer novel digital experiences for their customers.\n\nYou’ll be joining an all-star team with engineering, product, and growth experience from Stripe, Google, and Amazon. We’re looking for a talented Digital Support Manager (DSM) to help us grow our product to hundreds of banks. We’re bringing a new perspective to the decades-old financial world, and we’re hoping you can help us do that!\n\n\n\n\nYOUR RESPONSIBILITIES:\n\n - Serve as the primary point of contact for clients post go-live support, managing inbound support requests and ensuring timely, high-quality resolutions\n\n - Leverage deep knowledge of financial institution operations to diagnose issues at the root cause level — not just the surface\n\n - Partner with clients to understand their regulatory environment, core system configurations, and operational workflows in order to recommend solutions that truly fit their needs\n\n - Maintain accurate records of all client interactions, escalating issues to engineering or product teams as needed\n\n - Identify patterns in support requests and proactively surface product feedback and client insights to internal teams\n\n - Leverage AI tools to streamline and optimize day-to-day responsibilities\n\n - Contribute to the development of help articles, training materials, and client-facing documentation\n\n\nNEED-TO-HAVES:\n\n - Experience working at a bank or credit union — you know what a core system is, you understand regulatory requirements, and you can speak your clients' language\n\n - A natural curiosity to dig past the surface-level problem and uncover what clients actually need\n\n - Strong written and verbal communication skills with a client-first mindset\n\n - Ability to manage multiple open issues simultaneously without dropping the ball\n\n - Comfort working in a fast-paced, early-stage startup environment where the playbook is still being written\n\n\n\nNICE-TO-HAVES:\n\n - Experience at a fintech or SaaS company in a client-facing support or success role\n\n - Familiarity with project management or ticketing tools (Asana, Pylon, Zendesk, or similar)\n\n - Experience writing client-facing documentation or training materials\n\n - A collaborative, entrepreneurial spirit\n   \n   \n\n\nAND FINALLY, A BRIEF OVERVIEW OF GLIDE’S BENEFITS PACKAGE:\n\n💸 Competitive Compensation:\n\nAs this role can be eligible for remote employees, the base salary range is $80,000 - $120,000 This will be determined by previous experience and location.  We also offer a generous equity package for joining us at Glide!\n\n❤️ Wellbeing Credits (for US employees)\n\nBesides stellar health, dental, and vision insurance, we offer a $100 monthly health and wellness stipend to help you stay active and healthy!\n\n🥗 Lunch on us (for US employees)\n\nWe’re huge foodies, so every member of the Glide team receives a $100 weekly stipend for lunch or groceries.  No one goes hungry around here :)\n\n🌴 Unlimited PTO and Sick Days \n\nWe trust our team to balance their responsibilities and well-being, so our unlimited PTO and sick day policy empowers everyone to take the time they need without unnecessary red tape.\n\n💼 Hybrid Working Environment\n\nWe’re an actively expanding team, and in our Madison Square Park headquarters and are excited to grow an engaging in-office culture—ideally, our NYC-based team members will join us in the office three days a week to help make that vision a reality.\n\n\n\n \n\n"},{"id":"d338e94c-9e71-4077-bb9d-d0a5469b88fb","title":"Talent Engineer","department":"People","team":"People","employmentType":"FullTime","location":"New York City","secondaryLocations":[],"publishedAt":"2026-06-24T03:44:12.028+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/glide/d338e94c-9e71-4077-bb9d-d0a5469b88fb","applyUrl":"https://jobs.ashbyhq.com/glide/d338e94c-9e71-4077-bb9d-d0a5469b88fb/application","descriptionHtml":"<h1><strong>👋 WELCOME TO GLIDE!</strong></h1><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">At Glide we're reimagining the banking experience for the modern world. Our agentic platform empowers legacy financial institutions, like community banks and credit unions, to deploy specialized agents that help the bank grow its deposit and loan portfolio. In just the last year, we've raised $20M and grown revenue 500%, and we're accelerating.</p><p style=\"min-height:1.5em\">We're looking for our first Talent Engineer to help us hire the people who will carry that mission to thousands of banks.</p><p style=\"min-height:1.5em\">As Glide's first Talent Engineer, you will build the recruiting engine that doubles our team to more than 100 people. Think of it as a hybrid of recruiter and engineer: you'll design and run the software, automations, and data pipelines behind how we hire, so that finding and winning great people becomes a system we can scale instead of a manual grind.</p><p style=\"min-height:1.5em\">You'll decide what to build and what to buy. Some of it is a polished tool worth paying for. Plenty of it is a few lines of Python and an API call you wrote yourself. The instinct for which is which, and a bias toward the leaner, more controllable option, is what we're hiring for.</p><p style=\"min-height:1.5em\">This is a rare opportunity to join an early-stage company and help create a new standard for how a company hires.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>What You'll Do:</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Turn our network into our pipeline:</strong> Our best hires will come from people our team and investors already know. You'll build the systems that surface those second and third-degree connections at scale across LinkedIn, GitHub, operator communities, and referral graphs, so warm introductions happen on purpose instead of by luck.</p></li><li><p style=\"min-height:1.5em\"><strong>Automate sourcing and outreach:</strong> Stand up and tune the agents and sequences (Juicebox, Clay, Ashby, and whatever you build yourself) that find, enrich, and reach candidates faster and far more personally than any one person could by hand.</p></li><li><p style=\"min-height:1.5em\"><strong>Put AI on the first read:</strong> Design the LLM-assisted screening that filters for fit before a human spends a minute on it. You own the prompts, the scoring logic, and the quality checks that keep the bar high as volume climbs.</p></li><li><p style=\"min-height:1.5em\"><strong>Make Ashby run itself:</strong> Keep Ashby as our single source of truth and wire it into sourcing, outreach, scheduling, and comms so candidate status moves without anyone pushing it.</p></li><li><p style=\"min-height:1.5em\"><strong>Instrument the funnel:</strong> Track the numbers that actually change decisions (time-to-fill, source quality, response and offer-accept rates) and build the dashboards that give hiring managers real-time visibility.</p></li><li><p style=\"min-height:1.5em\"><strong>Help us close:</strong> You're the front line of Glide's first impression. Beyond the systems, you bring the energy that gets a great candidate genuinely excited to take the next call. Founders still run final rounds, but the person at the top of the funnel sets the tone for everything after it.</p></li></ul><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>Who You Are:</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>A builder first:</strong> You stitch tools together and write the glue yourself, whether that's an Ashby sequence, a Clay table, a custom agent, or a quick script against an API. You think in systems, so the hiring machine keeps getting sharper even when you're not touching it.</p></li><li><p style=\"min-height:1.5em\"><strong>Magnetic:</strong> People want to talk to you. That infectious, easy-to-connect-with energy is what makes a candidate trust the rest of the company before they've met it.</p></li><li><p style=\"min-height:1.5em\"><strong>AI-native:</strong> You reach for an agent or a script before you reach for manual labor, and you have the judgment to know when the human touch is the entire point.</p></li><li><p style=\"min-height:1.5em\"><strong>Relentless:</strong> This is a build-from-zero seat at a company in hypergrowth. You want the ownership, and you run at it.</p></li></ul><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">Background is negotiable. The best person for this role might be a technical builder early in their career, or an operator from a high-growth company who has already run talent or GTM systems. What matters is that you can build the machine.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>Why Now?</strong></p><p style=\"min-height:1.5em\">We're heading into the most aggressive growth phase in Glide's history. Talent is the constraint on what we build next. This role exists to remove it, and you'll have true ownership and a seat at the table as we grow.</p><p style=\"min-height:1.5em\">With backing from world-class investors like Pear VC, Acrew Capital, and the founders of Stripe, DoorDash, Robinhood, Plaid, and more, we have the support and capital to build a generational company.</p><p style=\"min-height:1.5em\"></p><h1><strong>Perks and Benefits</strong></h1><p style=\"min-height:1.5em\">💸 <strong>Competitive Compensation:</strong> The benchmark compensation for this role is $120,000 to $160,000 base. Offered compensation may land higher or lower depending on skill and experience level, and you'll receive a generous equity package for joining us at Glide.</p><p style=\"min-height:1.5em\">❤️ <strong>Wellbeing Credits (for US employees):</strong> Besides stellar health, dental, and vision insurance, we offer a generous health and wellness stipend, so you can stay healthy and active.</p><p style=\"min-height:1.5em\">🥗 <strong>Lunch on us (for US employees):</strong> We love food. Every member of the Glide team gets free lunch, every day. No one goes hungry around here :)</p><p style=\"min-height:1.5em\">🌴 <strong>Unlimited PTO and Sick Days:</strong> We trust our team to balance their responsibilities and well-being, so our unlimited PTO and sick day policy empowers everyone to take the time they need without unnecessary red tape.</p><p style=\"min-height:1.5em\">💻 <strong>Best Tools:</strong> We want you to be happy at work. You'll get a full equipment upgrade, from a top-of-the-line computer to your preference on keyboard, mouse, and accessories.</p><p style=\"min-height:1.5em\">💼 <strong>In-Person Culture:</strong> This is a full-time, in-person role based out of our Flatiron headquarters. Recruiting is the front line of Glide, so we want you in the building with the team you're hiring for, five days a week.</p>","descriptionPlain":"👋 WELCOME TO GLIDE!\n\n\n\nAt Glide we're reimagining the banking experience for the modern world. Our agentic platform empowers legacy financial institutions, like community banks and credit unions, to deploy specialized agents that help the bank grow its deposit and loan portfolio. In just the last year, we've raised $20M and grown revenue 500%, and we're accelerating.\n\nWe're looking for our first Talent Engineer to help us hire the people who will carry that mission to thousands of banks.\n\nAs Glide's first Talent Engineer, you will build the recruiting engine that doubles our team to more than 100 people. Think of it as a hybrid of recruiter and engineer: you'll design and run the software, automations, and data pipelines behind how we hire, so that finding and winning great people becomes a system we can scale instead of a manual grind.\n\nYou'll decide what to build and what to buy. Some of it is a polished tool worth paying for. Plenty of it is a few lines of Python and an API call you wrote yourself. The instinct for which is which, and a bias toward the leaner, more controllable option, is what we're hiring for.\n\nThis is a rare opportunity to join an early-stage company and help create a new standard for how a company hires.\n\n\n\nWhat You'll Do:\n\n - Turn our network into our pipeline: Our best hires will come from people our team and investors already know. You'll build the systems that surface those second and third-degree connections at scale across LinkedIn, GitHub, operator communities, and referral graphs, so warm introductions happen on purpose instead of by luck.\n\n - Automate sourcing and outreach: Stand up and tune the agents and sequences (Juicebox, Clay, Ashby, and whatever you build yourself) that find, enrich, and reach candidates faster and far more personally than any one person could by hand.\n\n - Put AI on the first read: Design the LLM-assisted screening that filters for fit before a human spends a minute on it. You own the prompts, the scoring logic, and the quality checks that keep the bar high as volume climbs.\n\n - Make Ashby run itself: Keep Ashby as our single source of truth and wire it into sourcing, outreach, scheduling, and comms so candidate status moves without anyone pushing it.\n\n - Instrument the funnel: Track the numbers that actually change decisions (time-to-fill, source quality, response and offer-accept rates) and build the dashboards that give hiring managers real-time visibility.\n\n - Help us close: You're the front line of Glide's first impression. Beyond the systems, you bring the energy that gets a great candidate genuinely excited to take the next call. Founders still run final rounds, but the person at the top of the funnel sets the tone for everything after it.\n\n\n\nWho You Are:\n\n - A builder first: You stitch tools together and write the glue yourself, whether that's an Ashby sequence, a Clay table, a custom agent, or a quick script against an API. You think in systems, so the hiring machine keeps getting sharper even when you're not touching it.\n\n - Magnetic: People want to talk to you. That infectious, easy-to-connect-with energy is what makes a candidate trust the rest of the company before they've met it.\n\n - AI-native: You reach for an agent or a script before you reach for manual labor, and you have the judgment to know when the human touch is the entire point.\n\n - Relentless: This is a build-from-zero seat at a company in hypergrowth. You want the ownership, and you run at it.\n\n\n\nBackground is negotiable. The best person for this role might be a technical builder early in their career, or an operator from a high-growth company who has already run talent or GTM systems. What matters is that you can build the machine.\n\n\n\nWhy Now?\n\nWe're heading into the most aggressive growth phase in Glide's history. Talent is the constraint on what we build next. This role exists to remove it, and you'll have true ownership and a seat at the table as we grow.\n\nWith backing from world-class investors like Pear VC, Acrew Capital, and the founders of Stripe, DoorDash, Robinhood, Plaid, and more, we have the support and capital to build a generational company.\n\n\n\n\nPERKS AND BENEFITS\n\n💸 Competitive Compensation: The benchmark compensation for this role is $120,000 to $160,000 base. Offered compensation may land higher or lower depending on skill and experience level, and you'll receive a generous equity package for joining us at Glide.\n\n❤️ Wellbeing Credits (for US employees): Besides stellar health, dental, and vision insurance, we offer a generous health and wellness stipend, so you can stay healthy and active.\n\n🥗 Lunch on us (for US employees): We love food. Every member of the Glide team gets free lunch, every day. No one goes hungry around here :)\n\n🌴 Unlimited PTO and Sick Days: We trust our team to balance their responsibilities and well-being, so our unlimited PTO and sick day policy empowers everyone to take the time they need without unnecessary red tape.\n\n💻 Best Tools: We want you to be happy at work. You'll get a full equipment upgrade, from a top-of-the-line computer to your preference on keyboard, mouse, and accessories.\n\n💼 In-Person Culture: This is a full-time, in-person role based out of our Flatiron headquarters. Recruiting is the front line of Glide, so we want you in the building with the team you're hiring for, five days a week."}],"apiVersion":"1"}