We the people — and the taxpayers — deserve good government. Yet today, interacting with government services is often frustrating and inefficient. GovWell is building the AI operating system transforming how governments serve communities, starting with local agencies.
GovWell replaces legacy software for municipalities and counties, empowering public servants to radically streamline public services and cut internal processing time for permits and licenses by up to 95%.
Founded in 2023, GovWell powers 5,000+ mission-critical processes for agencies in 35+ states serving millions of residents. The company has raised $35M in funding from Insight Partners, Work-Bench, and Bienville Capital, and the team works in person at GovWell HQ in New York City. Read more about our founding story in TechCrunch.
A mission that matters: Building AI-powered products to fix outdated government systems isn’t just a technical challenge—it’s a historic opportunity to improve our foundational relationship with government and ensure trillions of tax dollars result in high quality services. WATCH: Mission & Vision with CEO & Co-Founder Troy LeCaire
Real-world impact: GovWell’s product is the system of record for government services that affect millions of Americans. From streamlining permitting for small businesses to accelerating affordable housing development, your work will make an immediate difference.
Join a startup in hyper-growth: We’ve found product-market fit and are scaling the business very quickly (6X ARR growth in the last year). As an early team member, you’ll learn what it takes to build a successful startup. You’ll work closely with the founders while enjoying exceptional autonomy and ownership over your work.
GovWell is hiring our first AI Product Engineer to help turn cutting-edge generative AI technology into practical, user-facing products for government agencies. This role reports directly to the CTO and will work closely with the CEO on product strategy. You’ll play a key role in shaping how we apply AI to solve real-world problems with the potential to grow into a senior product or engineering leadership position.
We have a hybrid work culture that combines regular in-person collaboration at our New York City office (3+ days per week) with flexibility to work remotely.
Design, prototype, build, and launch AI-powered workflow automation products that transform how governments process and deliver services — from AI-powered resident assistants to AI agents that review and approve permits, licenses, and inspections.
Take full ownership of AI product development — from identifying agency and resident needs to shipping production-ready solutions, using techniques like retrieval-augmented generation (RAG) to handle complex regulatory and compliance data.
Collaborate closely with design, engineering, and government domain experts to turn generative AI into intuitive, reliable, and auditable workflows, including multi-agent orchestration for complex, multi-step approval processes (e.g., construction permitting or business licensing).
Leverage cutting-edge models and custom LLM systems to ensure accuracy, compliance, and scalability across diverse government use cases.
Use agency feedback and real-world usage data to rapidly iterate and improve automation features, ensuring solutions are trustworthy, transparent, and aligned with regulatory requirements.
5+ years of professional software/product engineering experience in high-growth startup environments, building user-facing applications for enterprises and/or consumers.
Hands-on experience building products with generative AI at their core, with strong familiarity in LLMs, vector databases, and retrieval systems.
Product-minded builder: you care as much about usability and impact as you do about technical depth, and you know how to translate AI capabilities into intuitive, reliable workflows.
Iterative problem-solver: you move quickly from prototype to production, using data and customer feedback to refine and improve features.
Mission-driven: motivated by GovWell’s mission to improve government services in America.
Values-aligned: you embody our Core Values.
RedwoodJS
React
TypeScript
Node.js
GraphQL
PostgreSQL
AWS
Compensation within the posted salary band will be commensurate with experience. All offers will include:
Competitive base salary.
Equity / stock options.
Medical, dental, and vision insurance.
401(k) program.
Flexible PTO.
#LI-AC1
We the people — and the taxpayers — deserve good government. Yet today, interacting with government services is often frustrating and inefficient. GovWell is building the AI operating system transforming how governments serve communities, starting with local agencies.
GovWell replaces legacy software for municipalities and counties, empowering public servants to radically streamline public services and cut internal processing time for permits and licenses by up to 95%.
Founded in 2023, GovWell powers 5,000+ mission-critical processes for agencies in 35+ states serving millions of residents. The company has raised $35M in funding from Insight Partners, Work-Bench, and Bienville Capital, and the team works in person at GovWell HQ in New York City. Read more about our founding story in TechCrunch.
A mission that matters: Building AI-powered products to fix outdated government systems isn’t just a technical challenge—it’s a historic opportunity to improve our foundational relationship with government and ensure trillions of tax dollars result in high quality services. WATCH: Mission & Vision with CEO & Co-Founder Troy LeCaire
Real-world impact: GovWell’s product is the system of record for government services that affect millions of Americans. From streamlining permitting for small businesses to accelerating affordable housing development, your work will make an immediate difference.
Join a startup in hyper-growth: We’ve found product-market fit and are scaling the business very quickly (4X ARR growth in the last year). As an early team member, you’ll learn what it takes to build a successful startup. You’ll work closely with the founders while enjoying exceptional autonomy and ownership over your work.
GovWell is hiring an Account Executive to help scale our go-to-market motion with local governments across the United States. This role is responsible for owning full-cycle sales opportunities, building strong relationships with city and county leaders, and consistently closing high-impact deals.
This position is open to NYC-based candidates who can work 3+ days a week in person from our HQ in Manhattan. We have a primarily in-person culture and value being together in office for a substantial period each week, although the exact days and hours are flexible. This role requires travel up to 25%.
Own the full sales cycle for cities and counties across the U.S., from initial discovery through close.
Close new logo deals that are $15-40K ACV through complex multi-stakeholder sales processes of 2-3 months.
Run effective discovery conversations to understand government workflows, constraints, and decision-making processes.
Lead product demonstrations and manage multi-stakeholder buying processes typical of public-sector sales.
Travel as needed to meet late-stage prospects and represent GovWell at industry conferences and events.
Contribute to improving sales messaging, process, and execution through iteration and feedback from the field.
Partner closely with leadership, product, and customer teams to deliver a strong end-to-end customer experience.
This role will not be responsible for sourcing their own leads.
0-3 years of experience closing complex software deals.
Strong listener and communicator, able to uncover customer needs from imperfect information and clearly articulate value.
Highly organized, with the ability to manage multiple deals, stakeholders, and timelines simultaneously.
Self-directed and motivated, comfortable operating in fast-moving environments with evolving processes.
Resilient and positive in the face of setbacks, with a strong sense of ownership over outcomes.
Motivated by impact and aligned with GovWell’s mission to improve how governments serve their communities.
Willing and excited to travel for deals and industry events, up to 25% of the time.
Strong alignment with our Core Values.
Experience selling to government or other highly regulated, trust-driven buyers.
Background at startups or high-growth companies.
Competitive salary
Meaningful equity
Up to 100% of medical, dental, and vision insurance premiums covered
Unlimited / flexible PTO
We the people — and the taxpayers — deserve good government. Yet today, interacting with government services is often frustrating and inefficient. GovWell is building the AI operating system transforming how governments serve communities, starting with local agencies.
GovWell replaces legacy software for municipalities and counties, empowering public servants to radically streamline public services and cut internal processing time for permits and licenses by up to 95%.
Founded in 2023, GovWell powers 5,000+ mission-critical processes for agencies in 35+ states serving millions of residents. The company has raised $35M in funding from Insight Partners, Work-Bench, and Bienville Capital, and the team works in person at GovWell HQ in New York City. Read more about our founding story in TechCrunch.
A mission that matters: Building AI-powered products to fix outdated government systems isn’t just a technical challenge—it’s a historic opportunity to improve our foundational relationship with government and ensure trillions of tax dollars result in high quality services. WATCH: Mission & Vision with CEO & Co-Founder Troy LeCaire
Real-world impact: GovWell’s product is the system of record for government services that affect millions of Americans. From streamlining permitting for small businesses to accelerating affordable housing development, your work will make an immediate difference.
Join a startup in hyper-growth: We’ve found product-market fit and are scaling the business very quickly (4X ARR growth in the last year). As an early team member, you’ll learn what it takes to build a successful startup. You’ll work closely with the founders while enjoying exceptional autonomy and ownership over your work.
GovWell is hiring a Software Engineer, Deployment to help us scale even faster in an industry known for slow, painful implementations.
While incumbents often take 18 months or more to get customers live, GovWell typically launches in 3 months or less. As we expand into larger and more complex enterprise environments, our goal is to make deployments not just fast, but also systematic and repeatable.
This role builds the systems, tooling, and abstractions that turn complex municipal realities into predictable launches. Your work will reduce time to go-live, lower marginal deployment cost, and help us scale enterprise revenue without slowing product development.
This is a hands-on, high-ownership engineering role in our NYC hybrid environment (3+ days per week in office).
Design and implement repeatable deployment frameworks that standardize how GovWell launches enterprise customers.
Partner with customer-facing teams to unblock complex launches and convert one-off solutions into reusable systems.
Reduce time from signed contract to production go-live through automation, guardrails, and improved workflows.
Productize common enterprise requirements into configurable systems rather than bespoke implementations.
Define deployment standards and best practices to make launches safer and more predictable over time.
Build internal tooling that reduces manual effort and operational overhead for teams supporting live customers.
5+ years of experience as a full-stack engineer in a production SaaS environment
Strong systems thinker who can translate ambiguous real-world requirements into scalable technical abstractions.
Comfortable working directly with customers or client-facing teams on technical deployments, including explaining tradeoffs and gathering requirements.
Strong coding ability with experience shipping production systems.
High-ownership operator who prefers building durable systems over one-off fixes.
Clear written communicator who documents patterns, standards, and technical decisions effectively.
Advanced user of modern AI tools to accelerate debugging, prototyping, and execution.
React
TypeScript
Node.js
GraphQL
PostgreSQL
RedwoodJS
AWS
OpenAI API
Compensation within the posted salary band will be commensurate with experience. All offers will include:
Competitive base salary.
Equity / stock options.
Medical, dental, and vision insurance.
401(k) program.
Flexible PTO.
We the people — and the taxpayers — deserve good government. Yet today, interacting with government services is often frustrating and inefficient. GovWell is building the AI operating system transforming how governments serve communities, starting with local agencies.
GovWell replaces legacy software for municipalities and counties, empowering public servants to radically streamline public services and cut internal processing time for permits and licenses by up to 95%.
Founded in 2023, GovWell powers 5,000+ mission-critical processes for agencies in 35+ states serving millions of residents. The company has raised $35M in funding from Insight Partners, Work-Bench, and Bienville Capital, and the team works in person at GovWell HQ in New York City. Read more about our founding story in TechCrunch.
A mission that matters: Building AI-powered products to fix outdated government systems isn’t just a technical challenge—it’s a historic opportunity to improve our foundational relationship with government and ensure trillions of tax dollars result in high quality services. WATCH: Mission & Vision with CEO & Co-Founder Troy LeCaire
Real-world impact: GovWell’s product is the system of record for government services that affect millions of Americans. From streamlining permitting for small businesses to accelerating affordable housing development, your work will make an immediate difference.
Join a startup in hyper-growth: We’ve found product-market fit and are scaling the business very quickly (4X ARR growth in the last year). As an early team member, you’ll learn what it takes to build a successful startup. You’ll work closely with the founders while enjoying exceptional autonomy and ownership over your work.
GovWell is hiring a Founding Product Designer to own product coherence and usability as our platform scales. This role ensures that as multiple engineering pods move quickly, GovWell still feels like one simple, trustworthy, and consistent product.
You will define shared interaction patterns, terminology, workflow foundations, and design systems that allow teams to execute fast without fragmenting the user experience. You’ll be an active partner to product and engineering in shaping core workflows, reducing complexity for government users, and ensuring that speed does not come at the expense of clarity or usability.
This role reports directly to GovWell’s founders. We operate in a hybrid model with regular in-person collaboration in our New York City office (3+ days per week).
Own system-level product coherence across GovWell by defining shared interaction patterns, reference workflows, terminology, and design systems that prevent divergence as teams ship in parallel.
Prototype and iterate rapidly using AI-native tools such as Lovable, Figma AI, and Cursor-assisted workflows to explore ideas, test workflows, and unblock engineering.
Support 0→1 incubation work, especially AI-powered products, by providing rapid feedback, prototypes, and direction while keeping experimentation lightweight.
Partner closely with Product Management on roadmap sequencing and UX strategy to ensure cross-team initiatives fit together into a cohesive experience.
Design core government workflows end-to-end, deeply understanding how staff operate in areas like permitting, inspections, licensing, planning, and payments, and simplifying the highest-frequency paths.
Embed directly with engineers early in shaping, providing fast, high-leverage design direction that enables teams to ship quickly without heavy process or downstream redesign.
Establish lightweight but scalable design foundations, including components, patterns, and information architecture, without overbuilding systems or ceremony.
Raise the quality bar over time as the product matures, removing complexity, improving usability, and reinforcing a unified platform experience.
Ensure GovWell’s product reflects the realities of operational government work: high volume, high stakes, and low tolerance for confusion.
5+ years designing complex, workflow-heavy SaaS products, with experience owning end-to-end flows across interconnected surfaces rather than isolated screens.
Proven ability to design and ship quickly alongside empowered engineers, shaping solutions early, iterating in tight loops, and creating design foundations that scale across teams.
Strong systems-level designer with a track record of defining reusable interaction patterns, workflow primitives, and design systems that prevent fragmentation as products scale.
Highly fluent in AI-native design and prototyping workflows; actively uses modern AI tools to explore ideas quickly, validate workflows, and unblock engineering with lightweight design assets.
Strong product judgment and bias toward simplicity, consistently identifying the highest-leverage usability and coherence problems and reducing complexity in high-stakes operational software.
Interest or experience in govtech or public-sector workflows is a strong plus; demonstrated ability to learn complex operational domains quickly is required.
Lovable
Cursor
Figma
Compensation within the posted salary band will be commensurate with experience. All offers will include:
Competitive base salary.
Equity / stock options.
Medical, dental, and vision insurance.
401(k) program.
Flexible PTO.
#LI-AC1
","descriptionPlain":"🏛️ ABOUT GOVWELL\n\nWe the people — and the taxpayers — deserve good government. Yet today, interacting with government services is often frustrating and inefficient. GovWell is building the AI operating system transforming how governments serve communities, starting with local agencies.\n\nGovWell replaces legacy software for municipalities and counties, empowering public servants to radically streamline public services and cut internal processing time for permits and licenses by up to 95%.\n\nFounded in 2023, GovWell powers 5,000+ mission-critical processes for agencies in 35+ states serving millions of residents. The company has raised $35M in funding from Insight Partners, Work-Bench, and Bienville Capital, and the team works in person at GovWell HQ in New York City. Read more about our founding story in TechCrunch https://techcrunch.com/2024/07/29/govwell-is-bringing-automation-and-efficiency-to-local-governments/.\n\n\n\n\n\n☀️ WHY GOVWELL?\n\n - A mission that matters: Building AI-powered products to fix outdated government systems isn’t just a technical challenge—it’s a historic opportunity to improve our foundational relationship with government and ensure trillions of tax dollars result in high quality services. WATCH: Mission & Vision with CEO & Co-Founder Troy LeCaire https://www.loom.com/share/3d733b22ca0d4fa6be241e0cdd36311a\n\n - Real-world impact: GovWell’s product is the system of record for government services that affect millions of Americans. From streamlining permitting for small businesses to accelerating affordable housing development, your work will make an immediate difference.\n\n - Join a startup in hyper-growth: We’ve found product-market fit and are scaling the business very quickly (4X ARR growth in the last year). As an early team member, you’ll learn what it takes to build a successful startup. You’ll work closely with the founders while enjoying exceptional autonomy and ownership over your work.\n\n\n\n\n🌟 ROLE OVERVIEW\n\nGovWell is hiring a Founding Product Designer to own product coherence and usability as our platform scales. This role ensures that as multiple engineering pods move quickly, GovWell still feels like one simple, trustworthy, and consistent product.\n\nYou will define shared interaction patterns, terminology, workflow foundations, and design systems that allow teams to execute fast without fragmenting the user experience. You’ll be an active partner to product and engineering in shaping core workflows, reducing complexity for government users, and ensuring that speed does not come at the expense of clarity or usability.\n\nThis role reports directly to GovWell’s founders. We operate in a hybrid model with regular in-person collaboration in our New York City office (3+ days per week).\n\n\n\n\n💻 WHAT YOU’LL DO\n\n - Own system-level product coherence across GovWell by defining shared interaction patterns, reference workflows, terminology, and design systems that prevent divergence as teams ship in parallel.\n\n - Prototype and iterate rapidly using AI-native tools such as Lovable, Figma AI, and Cursor-assisted workflows to explore ideas, test workflows, and unblock engineering.\n\n - Support 0→1 incubation work, especially AI-powered products, by providing rapid feedback, prototypes, and direction while keeping experimentation lightweight.\n\n - Partner closely with Product Management on roadmap sequencing and UX strategy to ensure cross-team initiatives fit together into a cohesive experience.\n\n - Design core government workflows end-to-end, deeply understanding how staff operate in areas like permitting, inspections, licensing, planning, and payments, and simplifying the highest-frequency paths.\n\n - Embed directly with engineers early in shaping, providing fast, high-leverage design direction that enables teams to ship quickly without heavy process or downstream redesign.\n\n - Establish lightweight but scalable design foundations, including components, patterns, and information architecture, without overbuilding systems or ceremony.\n\n - Raise the quality bar over time as the product matures, removing complexity, improving usability, and reinforcing a unified platform experience.\n\n - Ensure GovWell’s product reflects the realities of operational government work: high volume, high stakes, and low tolerance for confusion.\n\n\n\n\n🧠 WHO YOU ARE\n\n - 5+ years designing complex, workflow-heavy SaaS products, with experience owning end-to-end flows across interconnected surfaces rather than isolated screens.\n\n - Proven ability to design and ship quickly alongside empowered engineers, shaping solutions early, iterating in tight loops, and creating design foundations that scale across teams.\n\n - Strong systems-level designer with a track record of defining reusable interaction patterns, workflow primitives, and design systems that prevent fragmentation as products scale.\n\n - Highly fluent in AI-native design and prototyping workflows; actively uses modern AI tools to explore ideas quickly, validate workflows, and unblock engineering with lightweight design assets.\n\n - Strong product judgment and bias toward simplicity, consistently identifying the highest-leverage usability and coherence problems and reducing complexity in high-stakes operational software.\n\n - Interest or experience in govtech or public-sector workflows is a strong plus; demonstrated ability to learn complex operational domains quickly is required.\n\n\n\n🖥️ DESIGN TOOLING\n\n - Lovable\n\n - Cursor\n\n - Figma\n\n\n\n\n💸 COMPENSATION AND BENEFITS\n\nCompensation within the posted salary band will be commensurate with experience. All offers will include:\n\n - Competitive base salary.\n\n - Equity / stock options.\n\n - Medical, dental, and vision insurance.\n\n - 401(k) program.\n\n - Flexible PTO.\n\n\n\n\n👥 MEET THE TEAM https://govwell.com/team?departments_equal=Product\n\n\n\n#LI-AC1"},{"id":"e85c2f79-41a4-434a-af88-8b0b5391fae6","title":"Forward Deployed Software Engineer","department":"Product & Engineering","team":"Product & Engineering","employmentType":"FullTime","location":"New York, NY","secondaryLocations":[],"publishedAt":"2026-04-15T15:23:41.691+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/govwell/e85c2f79-41a4-434a-af88-8b0b5391fae6","applyUrl":"https://jobs.ashbyhq.com/govwell/e85c2f79-41a4-434a-af88-8b0b5391fae6/application","descriptionHtml":"We the people — and the taxpayers — deserve good government. Yet today, interacting with government services is often frustrating and inefficient. GovWell is building the AI operating system transforming how governments serve communities, starting with local agencies.
GovWell replaces legacy software for municipalities and counties, empowering public servants to radically streamline public services and cut internal processing time for permits and licenses by up to 95%.
Founded in 2023, GovWell powers 5,000+ mission-critical processes for agencies in 35+ states serving millions of residents. The company has raised $35M in funding from Insight Partners, Work-Bench, and Bienville Capital, and the team works in person at GovWell HQ in New York City. Read more about our founding story in TechCrunch.
A mission that matters: Building AI-powered products to fix outdated government systems isn’t just a technical challenge—it’s a historic opportunity to improve our foundational relationship with government and ensure trillions of tax dollars result in high quality services. WATCH: Mission & Vision with CEO & Co-Founder Troy LeCaire
Real-world impact: GovWell’s product is the system of record for government services that affect millions of Americans. From streamlining permitting for small businesses to accelerating affordable housing development, your work will make an immediate difference.
Join a startup in hyper-growth: We’ve found product-market fit and are scaling the business very quickly (4X ARR growth in the last year). As an early team member, you’ll learn what it takes to build a successful startup. You’ll work closely with the founders while enjoying exceptional autonomy and ownership over your work.
GovWell is hiring a Forward Deployed Software Engineer to operate at the frontier of our most complex enterprise customers.
As we close larger municipal deals with legacy systems, bespoke workflows, and high expectations, we need senior engineers who can engage directly with customers, unblock technical obstacles, and ensure enterprise growth strengthens rather than fragments the core platform.
This role sits at the intersection of product, deployment, and revenue. You will work directly with complex municipalities, diagnose real-world constraints, build targeted solutions when appropriate, and translate recurring enterprise requirements into reusable product capabilities.
This is a hands-on, high-ownership engineering role based in NYC (3+ days per week in office), with travel as needed for key customers.
Unblock complex enterprise deployments by diagnosing and resolving technical and workflow blockers during high-stakes launches.
Partner with Sales and Deployment Strategy on late-stage deals, providing technical feasibility judgment and credibility with senior municipal stakeholders.
Translate bespoke customer requirements into scalable abstractions and propose productizable solutions.
Build targeted code or configuration when necessary, while avoiding long-term product fragmentation or debt.
Travel to complex or high-value municipalities to understand constraints firsthand and accelerate execution.
Escalate durable product opportunities back to core teams and help shape roadmap decisions.
Protect product coherence by ensuring enterprise work aligns with long-term platform strategy.
5+ years of experience as a full-stack or forward deployed engineer in a production SaaS environment.
Strong product judgment with a track record of deciding when to build, abstract, configure, or push back.
Experience working on customer-facing deployments, integrations, or migration-heavy environments.
Effective communicator with executive-facing credibility.
Comfortable operating under ambiguity and owning high-impact, revenue-sensitive problems.
Strong coding ability in TypeScript/Node or similar
Startup-oriented operator who moves quickly without over-engineering.
Able to recognize recurring enterprise patterns and convert them into reusable systems.
You align closely with our Core Values.
React
TypeScript
Node.js
GraphQL
PostgreSQL
RedwoodJS
AWS
OpenAI API
Compensation within the posted salary band will be commensurate with experience. All offers will include:
Competitive base salary.
Equity / stock options.
Medical, dental, and vision insurance.
401(k) program.
Flexible PTO.
We the people — and the taxpayers — deserve good government. Yet today, interacting with government services is often frustrating and inefficient. GovWell is building the AI operating system transforming how governments serve communities, starting with local agencies.
GovWell replaces legacy software for municipalities and counties, empowering public servants to radically streamline public services and cut internal processing time for permits and licenses by up to 95%.
Founded in 2023, GovWell powers 5,000+ mission-critical processes for agencies in 35+ states serving millions of residents. The company has raised $35M in funding from Insight Partners, Work-Bench, and Bienville Capital, and the team works in person at GovWell HQ in New York City. Read more about our founding story in TechCrunch.
A mission that matters: Building AI-powered products to fix outdated government systems isn’t just a technical challenge—it’s a historic opportunity to improve our foundational relationship with government and ensure trillions of tax dollars result in high quality services. WATCH: Mission & Vision with CEO & Co-Founder Troy LeCaire
Real-world impact: GovWell’s product is the system of record for government services that affect millions of Americans. From streamlining permitting for small businesses to accelerating affordable housing development, your work will make an immediate difference.
Join a startup in hyper-growth: We’ve found product-market fit and are scaling the business very quickly (4X ARR growth in the last year). As an early team member, you’ll learn what it takes to build a successful startup. You’ll work closely with the founders while enjoying exceptional autonomy and ownership over your work.
GovWell is hiring a Deployment Operations Manager to execute customer implementations and ensure new customers successfully launch and adopt GovWell’s platform. You’ll sit at the intersection of Customer Success, Product, and Engineering, translating real-world government processes into workflows, forms, and automations inside the product.
You’ll work closely with internal teams and government staff to configure and operationalize customer workflows in GovWell, support users in real time, and ensure a smooth transition from onboarding to daily usage. As one of the earliest members of the deployment function, you’ll also help build the systems and playbooks that make implementations faster, more consistent, and scalable over time.
We have a hybrid work culture that combines regular in-person collaboration at our New York City office (3+ days per week) with flexibility to work remotely.
Build and configure customer workflows inside GovWell by creating digital forms, automations, and process logic that reflect real-world government operations
Partner with Deployment Strategists to support implementations, translating defined requirements into accurate, scalable configurations within the product
Provide live chat support to customers and users through Intercom, troubleshooting issues and ensuring a smooth day-to-day experience
Iterate on workflows and configurations based on customer feedback and usage, improving how processes function after launch
Identify recurring issues, edge cases, and inefficiencies in implementations, and surface clear feedback to Product and Engineering to improve the platform
0–3+ years in fast-paced, execution-heavy environments such as startups, operations roles, or consulting
Highly detail-oriented and execution-focused, able to turn ambiguous problems into structured solutions
Fast learner with strong problem-solving instincts and a bias toward action
Comfortable working directly with customers and navigating real-world complexity
High agency and work ethic, motivated to move quickly and get things done
Excited by GovWell’s mission and driven to improve how governments serve their communities
Competitive salary
Meaningful equity
Up to 100% premiums covered for medical, dental, and vision insurance
Unlimited / flexible PTO
#LI-AC1
","descriptionPlain":"🏛️ ABOUT GOVWELL\n\nWe the people — and the taxpayers — deserve good government. Yet today, interacting with government services is often frustrating and inefficient. GovWell is building the AI operating system transforming how governments serve communities, starting with local agencies.\n\nGovWell replaces legacy software for municipalities and counties, empowering public servants to radically streamline public services and cut internal processing time for permits and licenses by up to 95%.\n\nFounded in 2023, GovWell powers 5,000+ mission-critical processes for agencies in 35+ states serving millions of residents. The company has raised $35M in funding from Insight Partners, Work-Bench, and Bienville Capital, and the team works in person at GovWell HQ in New York City. Read more about our founding story in TechCrunch https://techcrunch.com/2024/07/29/govwell-is-bringing-automation-and-efficiency-to-local-governments/.\n\n\n\n☀️ WHY GOVWELL?\n\n - A mission that matters: Building AI-powered products to fix outdated government systems isn’t just a technical challenge—it’s a historic opportunity to improve our foundational relationship with government and ensure trillions of tax dollars result in high quality services. WATCH: Mission & Vision with CEO & Co-Founder Troy LeCaire https://www.loom.com/share/3d733b22ca0d4fa6be241e0cdd36311a\n\n - Real-world impact: GovWell’s product is the system of record for government services that affect millions of Americans. From streamlining permitting for small businesses to accelerating affordable housing development, your work will make an immediate difference.\n\n - Join a startup in hyper-growth: We’ve found product-market fit and are scaling the business very quickly (4X ARR growth in the last year). As an early team member, you’ll learn what it takes to build a successful startup. You’ll work closely with the founders while enjoying exceptional autonomy and ownership over your work.\n\n\n\n\n🌟 ROLE OVERVIEW\n\nGovWell is hiring a Deployment Operations Manager to execute customer implementations and ensure new customers successfully launch and adopt GovWell’s platform. You’ll sit at the intersection of Customer Success, Product, and Engineering, translating real-world government processes into workflows, forms, and automations inside the product.\n\nYou’ll work closely with internal teams and government staff to configure and operationalize customer workflows in GovWell, support users in real time, and ensure a smooth transition from onboarding to daily usage. As one of the earliest members of the deployment function, you’ll also help build the systems and playbooks that make implementations faster, more consistent, and scalable over time.\n\nWe have a hybrid work culture that combines regular in-person collaboration at our New York City office (3+ days per week) with flexibility to work remotely.\n\n\n\n\n💻 WHAT YOU’LL DO\n\n - Build and configure customer workflows inside GovWell by creating digital forms, automations, and process logic that reflect real-world government operations\n\n - Partner with Deployment Strategists to support implementations, translating defined requirements into accurate, scalable configurations within the product\n\n - Provide live chat support to customers and users through Intercom, troubleshooting issues and ensuring a smooth day-to-day experience\n\n - Iterate on workflows and configurations based on customer feedback and usage, improving how processes function after launch\n\n - Identify recurring issues, edge cases, and inefficiencies in implementations, and surface clear feedback to Product and Engineering to improve the platform\n\n\n\n\n🧠 WHO YOU ARE\n\n - 0–3+ years in fast-paced, execution-heavy environments such as startups, operations roles, or consulting\n\n - Highly detail-oriented and execution-focused, able to turn ambiguous problems into structured solutions\n\n - Fast learner with strong problem-solving instincts and a bias toward action\n\n - Comfortable working directly with customers and navigating real-world complexity\n\n - High agency and work ethic, motivated to move quickly and get things done\n\n - Excited by GovWell’s mission and driven to improve how governments serve their communities\n\n\n\n\n💸 COMPENSATION AND BENEFITS\n\n - Competitive salary\n\n - Meaningful equity\n\n - Up to 100% premiums covered for medical, dental, and vision insurance\n\n - Unlimited / flexible PTO\n\n\n\n#LI-AC1"},{"id":"25b0e665-dd97-406d-987a-2671ed8a0821","title":"Senior Brand & Creative Designer","department":"Marketing & Business Development","team":"Marketing & Business Development","employmentType":"FullTime","location":"New York, NY","secondaryLocations":[],"publishedAt":"2026-07-09T13:37:27.470+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/govwell/25b0e665-dd97-406d-987a-2671ed8a0821","applyUrl":"https://jobs.ashbyhq.com/govwell/25b0e665-dd97-406d-987a-2671ed8a0821/application","descriptionHtml":"We the people — and the taxpayers — deserve good government. Yet today, interacting with government services is often frustrating and inefficient. GovWell is building the AI operating system transforming how governments serve communities, starting with local agencies.
GovWell replaces legacy software for municipalities and counties, empowering public servants to radically streamline public services and cut internal processing time for permits and licenses by up to 95%.
Founded in 2023, GovWell powers 5,000+ mission-critical processes for agencies in 35+ states serving millions of residents. The company has raised $35M in funding from Insight Partners, Work-Bench, and Bienville Capital, and the team works in person at GovWell HQ in New York City. Read more about our founding story in TechCrunch.
A mission that matters: Building AI-powered products to fix outdated government systems isn’t just a technical challenge—it’s a historic opportunity to improve our foundational relationship with government and ensure trillions of tax dollars result in high quality services. WATCH: Mission & Vision with CEO & Co-Founder Troy LeCaire
Real-world impact: GovWell’s product is the system of record for government services that affect millions of Americans. From streamlining permitting for small businesses to accelerating affordable housing development, your work will make an immediate difference.
Join a startup in hyper-growth: We’ve found product-market fit and are scaling the business very quickly (4X ARR growth in the last year). As an early team member, you’ll learn what it takes to build a successful startup. You’ll work closely with the founders while enjoying exceptional autonomy and ownership over your work.
GovWell is hiring a Brand & Creative Manager to own and evolve how our brand shows up across every channel. As we scale our marketing efforts, this role ensures that everything we put into the market is visually consistent, high quality, and distinctly GovWell.
You’ll sit at the center of Marketing, working closely with the Head of Marketing and cross-functional teams to bring our brand to life across campaigns, website, sales collateral, conferences, and more. You’ll own both the strategic direction of the brand and the hands-on execution of creative assets, ensuring we move quickly without sacrificing quality.
This role offers full ownership over brand and creative at GovWell, with the opportunity to build systems, elevate our visual identity, and establish brand as a true competitive advantage.
We have a hybrid work culture that combines regular in-person collaboration at our New York City office (3+ days per week) with flexibility to work remotely.
Own and evolve GovWell’s brand guidelines, visual identity, and creative direction, ensuring consistency across all channels and touchpoints
Design and produce high-quality creative assets across campaigns, including direct mail, conferences, digital ads, social, and sales collateral
Support ongoing website design needs, including landing pages, updates, and new page builds that elevate the user experience
Manage and prioritize creative requests across the team, partnering with Marketing, Sales, and other stakeholders to deliver quickly without sacrificing quality
Explore and introduce new creative formats such as video and motion to expand how GovWell tells its story
3+ years in brand, design, or creative roles with ownership over visual output, ideally in a B2B environment
Strong design instincts and taste, with a clear point of view on how a brand should look and feel
Highly proficient in design tools such as Figma and Illustrator, and comfortable producing across digital and print formats
Fast and execution-oriented, able to manage multiple requests and prioritize for impact
Comfortable operating at both a strategic and hands-on level, from shaping brand direction to producing assets directly
Collaborative and communicative, able to work cross-functionally and keep projects moving without friction
Systems-minded, with an instinct for creating templates, processes, and scalable ways of working
Curious and AI-forward, actively using new tools to improve speed and quality of creative output
Strong alignment with our Core Values.
Compensation within the posted salary band will be commensurate with experience. All offers will include:
Competitive base salary + bonus.
Equity / stock options.
Medical, dental, and vision insurance.
401(k) program.
Flexible PTO.
#LI-AC1
","descriptionPlain":"🏛️ ABOUT GOVWELL\n\nWe the people — and the taxpayers — deserve good government. Yet today, interacting with government services is often frustrating and inefficient. GovWell is building the AI operating system transforming how governments serve communities, starting with local agencies.\n\nGovWell replaces legacy software for municipalities and counties, empowering public servants to radically streamline public services and cut internal processing time for permits and licenses by up to 95%.\n\nFounded in 2023, GovWell powers 5,000+ mission-critical processes for agencies in 35+ states serving millions of residents. The company has raised $35M in funding from Insight Partners, Work-Bench, and Bienville Capital, and the team works in person at GovWell HQ in New York City. Read more about our founding story in TechCrunch https://techcrunch.com/2024/07/29/govwell-is-bringing-automation-and-efficiency-to-local-governments/.\n\n\n\n\n☀️ WHY GOVWELL?\n\n - A mission that matters: Building AI-powered products to fix outdated government systems isn’t just a technical challenge—it’s a historic opportunity to improve our foundational relationship with government and ensure trillions of tax dollars result in high quality services. WATCH: Mission & Vision with CEO & Co-Founder Troy LeCaire https://www.loom.com/share/3d733b22ca0d4fa6be241e0cdd36311a\n\n - Real-world impact: GovWell’s product is the system of record for government services that affect millions of Americans. From streamlining permitting for small businesses to accelerating affordable housing development, your work will make an immediate difference.\n\n - Join a startup in hyper-growth: We’ve found product-market fit and are scaling the business very quickly (4X ARR growth in the last year). As an early team member, you’ll learn what it takes to build a successful startup. You’ll work closely with the founders while enjoying exceptional autonomy and ownership over your work.\n\n\n\n\n🌟 ROLE OVERVIEW\n\nGovWell is hiring a Brand & Creative Manager to own and evolve how our brand shows up across every channel. As we scale our marketing efforts, this role ensures that everything we put into the market is visually consistent, high quality, and distinctly GovWell.\n\nYou’ll sit at the center of Marketing, working closely with the Head of Marketing and cross-functional teams to bring our brand to life across campaigns, website, sales collateral, conferences, and more. You’ll own both the strategic direction of the brand and the hands-on execution of creative assets, ensuring we move quickly without sacrificing quality.\n\nThis role offers full ownership over brand and creative at GovWell, with the opportunity to build systems, elevate our visual identity, and establish brand as a true competitive advantage.\n\nWe have a hybrid work culture that combines regular in-person collaboration at our New York City office (3+ days per week) with flexibility to work remotely.\n\n\n\n\n💻 WHAT YOU’LL DO\n\n - Own and evolve GovWell’s brand guidelines, visual identity, and creative direction, ensuring consistency across all channels and touchpoints\n\n - Design and produce high-quality creative assets across campaigns, including direct mail, conferences, digital ads, social, and sales collateral\n\n - Support ongoing website design needs, including landing pages, updates, and new page builds that elevate the user experience\n\n - Manage and prioritize creative requests across the team, partnering with Marketing, Sales, and other stakeholders to deliver quickly without sacrificing quality\n\n - Explore and introduce new creative formats such as video and motion to expand how GovWell tells its story\n\n\n\n\n🧠 WHO YOU ARE\n\n - 3+ years in brand, design, or creative roles with ownership over visual output, ideally in a B2B environment\n\n - Strong design instincts and taste, with a clear point of view on how a brand should look and feel\n\n - Highly proficient in design tools such as Figma and Illustrator, and comfortable producing across digital and print formats\n\n - Fast and execution-oriented, able to manage multiple requests and prioritize for impact\n\n - Comfortable operating at both a strategic and hands-on level, from shaping brand direction to producing assets directly\n\n - Collaborative and communicative, able to work cross-functionally and keep projects moving without friction\n\n - Systems-minded, with an instinct for creating templates, processes, and scalable ways of working\n\n - Curious and AI-forward, actively using new tools to improve speed and quality of creative output\n\n - Strong alignment with our Core Values. https://www.notion.so/GovWell-Core-Values-46539a49831841748539e587e9372b6a?pvs=21\n\n\n\n\n💸 COMPENSATION AND BENEFITS\n\nCompensation within the posted salary band will be commensurate with experience. All offers will include:\n\n - Competitive base salary + bonus.\n\n - Equity / stock options.\n\n - Medical, dental, and vision insurance.\n\n - 401(k) program.\n\n - Flexible PTO.\n\n\n\n#LI-AC1"},{"id":"3595c146-f476-4da0-a650-4d3c3806bd52","title":"Deployment Strategist, Live Accounts ","department":"Deployment","team":"Deployment","employmentType":"FullTime","location":"New York, NY","secondaryLocations":[],"publishedAt":"2026-04-27T13:37:36.263+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/govwell/3595c146-f476-4da0-a650-4d3c3806bd52","applyUrl":"https://jobs.ashbyhq.com/govwell/3595c146-f476-4da0-a650-4d3c3806bd52/application","descriptionHtml":"We the people — and the taxpayers — deserve good government. Yet today, interacting with government services is often frustrating and inefficient. GovWell is building the AI operating system transforming how governments serve communities, starting with local agencies.
GovWell replaces legacy software for municipalities and counties, empowering public servants to radically streamline public services and cut internal processing time for permits and licenses by up to 95%.
Founded in 2023, GovWell powers 5,000+ mission-critical processes for agencies in 35+ states serving millions of residents. The company has raised $35M in funding from Insight Partners, Work-Bench, and Bienville Capital, and the team works in person at GovWell HQ in New York City. Read more about our founding story in TechCrunch.
A mission that matters: Building AI-powered products to fix outdated government systems isn’t just a technical challenge—it’s a historic opportunity to improve our foundational relationship with government and ensure trillions of tax dollars result in high quality services. WATCH: Mission & Vision with CEO & Co-Founder Troy LeCaire
Real-world impact: GovWell’s product is the system of record for government services that affect millions of Americans. From streamlining permitting for small businesses to accelerating affordable housing development, your work will make an immediate difference.
Join a startup in hyper-growth: We’ve found product-market fit and are scaling the business very quickly (4X ARR growth in the last year). As an early team member, you’ll learn what it takes to build a successful startup. You’ll work closely with the founders while enjoying exceptional autonomy and ownership over your work.
GovWell is hiring a Deployment Strategist, Live Accounts to support our customers in their day-to-day use of the platform and ensure long-term success.
GovWell is the primary system of record for government staff and is used daily to run critical workflows. This role serves as the front line of customer engagement, helping cities and counties operate effectively while driving ongoing adoption and improvement.
You will work closely with customers to resolve issues in real time, improve workflows, and ensure they consistently get value from the platform. You will also play a key role in shaping the product by surfacing patterns and feedback from daily usage.
This is a hands-on, high-ownership role based in our NYC hybrid environment (3+ days per week in office), with 15–25% travel for customer engagement.
Serve as the primary point of contact for active customers, providing real-time support and troubleshooting issues as they arise.
Help customers navigate workflows, answer product questions, and ensure smooth day-to-day operation of GovWell.
Proactively identify opportunities to improve customer usage, including workflow optimization, feature adoption, and process improvements.
Build strong relationships with municipal stakeholders and act as a trusted partner in their ongoing success.
Surface recurring issues, product gaps, and customer needs, and translate them into actionable feedback for product and engineering.
Manage multiple customer relationships simultaneously while maintaining high responsiveness and quality.
Contribute to improving internal support processes and playbooks as we scale.
3+ years of experience in customer success, implementation, consulting, or a similarly client-facing role involving complex projects and multiple stakeholders.
Strong problem solver who can think quickly and navigate real-time customer issues with limited information.
Highly organized with the ability to manage multiple customers and priorities simultaneously.
Clear and effective communicator, especially when explaining complex concepts to non-technical users.
Fast learner who can quickly develop deep product and domain expertise.
Scrappy and proactive, with a strong sense of ownership over customer outcomes.
Motivated by impact and aligned with GovWell’s mission to improve how governments serve their communities.
Willing and able to travel up to 25% of the time.
Aligned with GovWell’s core values.
Strong alignment with our Core Values.
Competitive salary
Meaningful equity
Up to 100% premiums covered for medical, dental, and vision insurance
Unlimited / flexible PTO
#LI-AC1
#LI-Hybrid
","descriptionPlain":"🏛️ ABOUT GOVWELL\n\nWe the people — and the taxpayers — deserve good government. Yet today, interacting with government services is often frustrating and inefficient. GovWell is building the AI operating system transforming how governments serve communities, starting with local agencies.\n\nGovWell replaces legacy software for municipalities and counties, empowering public servants to radically streamline public services and cut internal processing time for permits and licenses by up to 95%.\n\nFounded in 2023, GovWell powers 5,000+ mission-critical processes for agencies in 35+ states serving millions of residents. The company has raised $35M in funding from Insight Partners, Work-Bench, and Bienville Capital, and the team works in person at GovWell HQ in New York City. Read more about our founding story in TechCrunch https://techcrunch.com/2024/07/29/govwell-is-bringing-automation-and-efficiency-to-local-governments/.\n\n\n\n\n\n☀️ WHY GOVWELL?\n\n - A mission that matters: Building AI-powered products to fix outdated government systems isn’t just a technical challenge—it’s a historic opportunity to improve our foundational relationship with government and ensure trillions of tax dollars result in high quality services. WATCH: Mission & Vision with CEO & Co-Founder Troy LeCaire https://www.loom.com/share/3d733b22ca0d4fa6be241e0cdd36311a\n\n - Real-world impact: GovWell’s product is the system of record for government services that affect millions of Americans. From streamlining permitting for small businesses to accelerating affordable housing development, your work will make an immediate difference.\n\n - Join a startup in hyper-growth: We’ve found product-market fit and are scaling the business very quickly (4X ARR growth in the last year). As an early team member, you’ll learn what it takes to build a successful startup. You’ll work closely with the founders while enjoying exceptional autonomy and ownership over your work.\n\n\n\n\n🌟 ROLE OVERVIEW\n\nGovWell is hiring a Deployment Strategist, Live Accounts to support our customers in their day-to-day use of the platform and ensure long-term success.\n\nGovWell is the primary system of record for government staff and is used daily to run critical workflows. This role serves as the front line of customer engagement, helping cities and counties operate effectively while driving ongoing adoption and improvement.\n\nYou will work closely with customers to resolve issues in real time, improve workflows, and ensure they consistently get value from the platform. You will also play a key role in shaping the product by surfacing patterns and feedback from daily usage.\n\nThis is a hands-on, high-ownership role based in our NYC hybrid environment (3+ days per week in office), with 15–25% travel for customer engagement.\n\n\n\n\n💻 WHAT YOU’LL DO\n\n - Serve as the primary point of contact for active customers, providing real-time support and troubleshooting issues as they arise.\n\n - Help customers navigate workflows, answer product questions, and ensure smooth day-to-day operation of GovWell.\n\n - Proactively identify opportunities to improve customer usage, including workflow optimization, feature adoption, and process improvements.\n\n - Build strong relationships with municipal stakeholders and act as a trusted partner in their ongoing success.\n\n - Surface recurring issues, product gaps, and customer needs, and translate them into actionable feedback for product and engineering.\n\n - Manage multiple customer relationships simultaneously while maintaining high responsiveness and quality.\n\n - Contribute to improving internal support processes and playbooks as we scale.\n\n\n\n\n🧠 WHO YOU ARE\n\n - 3+ years of experience in customer success, implementation, consulting, or a similarly client-facing role involving complex projects and multiple stakeholders.\n\n - Strong problem solver who can think quickly and navigate real-time customer issues with limited information.\n\n - Highly organized with the ability to manage multiple customers and priorities simultaneously.\n\n - Clear and effective communicator, especially when explaining complex concepts to non-technical users.\n\n - Fast learner who can quickly develop deep product and domain expertise.\n\n - Scrappy and proactive, with a strong sense of ownership over customer outcomes.\n\n - Motivated by impact and aligned with GovWell’s mission to improve how governments serve their communities.\n\n - Willing and able to travel up to 25% of the time.\n\n - Aligned with GovWell’s core values.\n\n - Strong alignment with our Core Values. https://www.notion.so/GovWell-Core-Values-46539a49831841748539e587e9372b6a?pvs=21\n\n\n\n\n💸 COMPENSATION AND BENEFITS\n\n - Competitive salary\n\n - Meaningful equity\n\n - Up to 100% premiums covered for medical, dental, and vision insurance\n\n - Unlimited / flexible PTO\n\n\n\n#LI-AC1\n\n#LI-Hybrid"},{"id":"47c365fb-09e8-40c2-9a7f-5a2ff687154a","title":"Deployment Strategist, New Business","department":"Deployment","team":"Deployment","employmentType":"FullTime","location":"New York, NY","secondaryLocations":[],"publishedAt":"2026-04-27T13:38:16.451+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/govwell/47c365fb-09e8-40c2-9a7f-5a2ff687154a","applyUrl":"https://jobs.ashbyhq.com/govwell/47c365fb-09e8-40c2-9a7f-5a2ff687154a/application","descriptionHtml":"We the people — and the taxpayers — deserve good government. Yet today, interacting with government services is often frustrating and inefficient. GovWell is building the AI operating system transforming how governments serve communities, starting with local agencies.
GovWell replaces legacy software for municipalities and counties, empowering public servants to radically streamline public services and cut internal processing time for permits and licenses by up to 95%.
Founded in 2023, GovWell powers 5,000+ mission-critical processes for agencies in 35+ states serving millions of residents. The company has raised $35M in funding from Insight Partners, Work-Bench, and Bienville Capital, and the team works in person at GovWell HQ in New York City. Read more about our founding story in TechCrunch.
A mission that matters: Building AI-powered products to fix outdated government systems isn’t just a technical challenge—it’s a historic opportunity to improve our foundational relationship with government and ensure trillions of tax dollars result in high quality services. WATCH: Mission & Vision with CEO & Co-Founder Troy LeCaire
Real-world impact: GovWell’s product is the system of record for government services that affect millions of Americans. From streamlining permitting for small businesses to accelerating affordable housing development, your work will make an immediate difference.
Join a startup in hyper-growth: We’ve found product-market fit and are scaling the business very quickly (4X ARR growth in the last year). As an early team member, you’ll learn what it takes to build a successful startup. You’ll work closely with the founders while enjoying exceptional autonomy and ownership over your work.
GovWell is hiring a Deployment Strategist, New Business to lead new customer launches and ensure long-term success across our municipal partners.
GovWell is the primary system of record for government staff and is used daily to run critical workflows. This role owns the end-to-end implementation experience, guiding cities and counties through onboarding, configuration, and adoption while ensuring they realize value quickly and sustainably.
You will operate at the intersection of customer, product, and engineering, managing complex deployments, supporting ongoing usage, and shaping the product through direct customer insight.
This is a high-ownership role based in our NYC hybrid environment (3+ days per week in office), with up to 25% travel for customer engagement.
Lead 3–6 month implementations for new customers, including onboarding, requirements gathering, workflow design, and go-live.
Manage complex, multi-stakeholder projects across municipal teams, ensuring timelines, quality, and customer satisfaction.
Act as the primary point of contact for customers throughout implementation, supporting adoption and a successful handoff to our Long-term Deployment Team.
Identify workflow gaps, product limitations, and new opportunities, and translate them into actionable feedback for product and engineering.
Troubleshoot issues in real time and coordinate with internal teams to resolve blockers quickly.
Help standardize implementation processes and improve playbooks over time.
3+ years of experience in project management, implementation, consulting, or a similarly client-facing role involving complex projects and multiple stakeholders.
Strong project manager with attention to detail and ability to manage multiple stakeholders and timelines.
Clear and effective communicator, comfortable working directly with customers and internal teams.
Scrappy and execution-oriented, willing to do whatever it takes to get customers live and successful.
Fast learner who can quickly understand new systems, workflows, and domains.
Strong problem solver who can navigate ambiguity and develop creative solutions.
Motivated by impact and aligned with GovWell’s mission to improve how governments serve their communities.
Willing and able to travel up to 25% of the time.
Strong alignment with our Core Values.
Competitive salary
Meaningful equity
Up to 100% premiums covered for medical, dental, and vision insurance
Unlimited / flexible PTO
#LI-AC1
#LI-Hybrid
","descriptionPlain":"🏛️ ABOUT GOVWELL\n\nWe the people — and the taxpayers — deserve good government. Yet today, interacting with government services is often frustrating and inefficient. GovWell is building the AI operating system transforming how governments serve communities, starting with local agencies.\n\nGovWell replaces legacy software for municipalities and counties, empowering public servants to radically streamline public services and cut internal processing time for permits and licenses by up to 95%.\n\nFounded in 2023, GovWell powers 5,000+ mission-critical processes for agencies in 35+ states serving millions of residents. The company has raised $35M in funding from Insight Partners, Work-Bench, and Bienville Capital, and the team works in person at GovWell HQ in New York City. Read more about our founding story in TechCrunch https://techcrunch.com/2024/07/29/govwell-is-bringing-automation-and-efficiency-to-local-governments/.\n\n\n\n\n\n☀️ WHY GOVWELL?\n\n - A mission that matters: Building AI-powered products to fix outdated government systems isn’t just a technical challenge—it’s a historic opportunity to improve our foundational relationship with government and ensure trillions of tax dollars result in high quality services. WATCH: Mission & Vision with CEO & Co-Founder Troy LeCaire https://www.loom.com/share/3d733b22ca0d4fa6be241e0cdd36311a\n\n - Real-world impact: GovWell’s product is the system of record for government services that affect millions of Americans. From streamlining permitting for small businesses to accelerating affordable housing development, your work will make an immediate difference.\n\n - Join a startup in hyper-growth: We’ve found product-market fit and are scaling the business very quickly (4X ARR growth in the last year). As an early team member, you’ll learn what it takes to build a successful startup. You’ll work closely with the founders while enjoying exceptional autonomy and ownership over your work.\n\n\n\n\n🌟 ROLE OVERVIEW\n\nGovWell is hiring a Deployment Strategist, New Business to lead new customer launches and ensure long-term success across our municipal partners.\n\nGovWell is the primary system of record for government staff and is used daily to run critical workflows. This role owns the end-to-end implementation experience, guiding cities and counties through onboarding, configuration, and adoption while ensuring they realize value quickly and sustainably.\n\nYou will operate at the intersection of customer, product, and engineering, managing complex deployments, supporting ongoing usage, and shaping the product through direct customer insight.\n\nThis is a high-ownership role based in our NYC hybrid environment (3+ days per week in office), with up to 25% travel for customer engagement.\n\n\n\n\n💻 WHAT YOU’LL DO\n\n - Lead 3–6 month implementations for new customers, including onboarding, requirements gathering, workflow design, and go-live.\n\n - Manage complex, multi-stakeholder projects across municipal teams, ensuring timelines, quality, and customer satisfaction.\n\n - Act as the primary point of contact for customers throughout implementation, supporting adoption and a successful handoff to our Long-term Deployment Team.\n\n - Identify workflow gaps, product limitations, and new opportunities, and translate them into actionable feedback for product and engineering.\n\n - Troubleshoot issues in real time and coordinate with internal teams to resolve blockers quickly.\n\n - Help standardize implementation processes and improve playbooks over time.\n\n\n\n\n🧠 WHO YOU ARE\n\n - 3+ years of experience in project management, implementation, consulting, or a similarly client-facing role involving complex projects and multiple stakeholders.\n\n - Strong project manager with attention to detail and ability to manage multiple stakeholders and timelines.\n\n - Clear and effective communicator, comfortable working directly with customers and internal teams.\n\n - Scrappy and execution-oriented, willing to do whatever it takes to get customers live and successful.\n\n - Fast learner who can quickly understand new systems, workflows, and domains.\n\n - Strong problem solver who can navigate ambiguity and develop creative solutions.\n\n - Motivated by impact and aligned with GovWell’s mission to improve how governments serve their communities.\n\n - Willing and able to travel up to 25% of the time.\n\n - Strong alignment with our Core Values. https://www.notion.so/GovWell-Core-Values-46539a49831841748539e587e9372b6a?pvs=21\n\n\n\n\n💸 COMPENSATION AND BENEFITS\n\n - Competitive salary\n\n - Meaningful equity\n\n - Up to 100% premiums covered for medical, dental, and vision insurance\n\n - Unlimited / flexible PTO\n\n\n\n#LI-AC1\n\n#LI-Hybrid"},{"id":"76c30e6f-37f3-4c67-b2a4-05853ca957a9","title":"Business Development Manager","department":"Marketing & Business Development","team":"Marketing & Business Development","employmentType":"FullTime","location":"New York, NY","secondaryLocations":[],"publishedAt":"2026-05-04T22:04:57.527+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/govwell/76c30e6f-37f3-4c67-b2a4-05853ca957a9","applyUrl":"https://jobs.ashbyhq.com/govwell/76c30e6f-37f3-4c67-b2a4-05853ca957a9/application","descriptionHtml":"We the people — and the taxpayers — deserve good government. Yet today, interacting with government services is often frustrating and inefficient. GovWell is building the AI operating system transforming how governments serve communities, starting with local agencies.
GovWell replaces legacy software for municipalities and counties, empowering public servants to radically streamline public services and cut internal processing time for permits and licenses by up to 95%.
Founded in 2023, GovWell powers 5,000+ mission-critical processes for agencies in 35+ states serving millions of residents. The company has raised $35M in funding from Insight Partners, Work-Bench, and Bienville Capital, and the team works in person at GovWell HQ in New York City. Read more about our founding story in TechCrunch.
GovWell is hiring a Business Development Manager to help accelerate our growth by building and leading customer acquisition efforts. You’ll be responsible for engaging prospective government customers — on the phone, over email, and at events — while shaping the playbook for how GovWell grows. This role reports directly to Shane Lieberman, Head of Business Development & Operations, and offers significant ownership and growth potential in a fast-scaling startup.
We have a hybrid work culture that combines regular in-person collaboration at our New York City office (3+ days per week) with flexibility to work remotely.
A mission that matters: Building AI-powered products to fix outdated government systems isn’t just a technical challenge—it’s a historic opportunity to improve our foundational relationship with government and ensure trillions of tax dollars result in high quality services. WATCH: Mission & Vision with CEO & Co-Founder Troy LeCaire
Real-world impact: GovWell’s product is the system of record for government services that affect millions of Americans. From streamlining permitting for small businesses to accelerating affordable housing development, your work will make an immediate difference.
Join a startup in hyper-growth: We’ve found product-market fit and are scaling the business very quickly (6X ARR growth in the last year). As an early team member, you’ll learn what it takes to build a successful startup. You’ll work closely with the founders while enjoying exceptional autonomy and ownership over your work.
Grow the business by engaging and building relationships with potential customers on the phone, over email, and at events & conferences.
Contribute to our growth strategy via creative new outreach strategies and messaging that resonates. On a given day, you might write a new email sequence, revamp your cold call script, travel to attend a conference, or decide that a value proposition we hadn’t considered before is actually what resonates best with prospects.
Hustle, a lot. Compared to a larger company, you’ll have way more autonomy to come up with your own strategies, but at the end of the day we need someone who can get sh*t done and execute.
Help define our company culture as an exciting place to work and grow.
Early in your career, with 0–3 years of work experience, eager to grow in a fast-paced startup environment.
A confident communicator who enjoys engaging with people, especially over the phone.
A fast learner who quickly grasps new concepts and adapts based on feedback.
Resilient and persistent — comfortable hearing many “nos” before getting to a “yes.”
Strong alignment with our Core Values.
Compensation within the posted salary band will be commensurate with experience. All offers will include:
Competitive base salary.
Equity / stock options.
Medical, dental, and vision insurance.
401(k) program.
Flexible PTO.
#LI-AC1
#LI-Hybrid
","descriptionPlain":"🏛️ ABOUT GOVWELL\n\nWe the people — and the taxpayers — deserve good government. Yet today, interacting with government services is often frustrating and inefficient. GovWell is building the AI operating system transforming how governments serve communities, starting with local agencies.\n\nGovWell replaces legacy software for municipalities and counties, empowering public servants to radically streamline public services and cut internal processing time for permits and licenses by up to 95%.\n\nFounded in 2023, GovWell powers 5,000+ mission-critical processes for agencies in 35+ states serving millions of residents. The company has raised $35M in funding from Insight Partners, Work-Bench, and Bienville Capital, and the team works in person at GovWell HQ in New York City. Read more about our founding story in TechCrunch https://techcrunch.com/2024/07/29/govwell-is-bringing-automation-and-efficiency-to-local-governments/.\n\n\n\n\n🌟 ROLE OVERVIEW\n\nGovWell is hiring a Business Development Manager to help accelerate our growth by building and leading customer acquisition efforts. You’ll be responsible for engaging prospective government customers — on the phone, over email, and at events — while shaping the playbook for how GovWell grows. This role reports directly to Shane Lieberman, Head of Business Development & Operations, and offers significant ownership and growth potential in a fast-scaling startup.\n\nWe have a hybrid work culture that combines regular in-person collaboration at our New York City office (3+ days per week) with flexibility to work remotely.\n\n\n\n\n☀️ WHY GOVWELL?\n\n - A mission that matters: Building AI-powered products to fix outdated government systems isn’t just a technical challenge—it’s a historic opportunity to improve our foundational relationship with government and ensure trillions of tax dollars result in high quality services. WATCH: Mission & Vision with CEO & Co-Founder Troy LeCaire https://www.loom.com/share/3d733b22ca0d4fa6be241e0cdd36311a\n\n - Real-world impact: GovWell’s product is the system of record for government services that affect millions of Americans. From streamlining permitting for small businesses to accelerating affordable housing development, your work will make an immediate difference.\n\n - Join a startup in hyper-growth: We’ve found product-market fit and are scaling the business very quickly (6X ARR growth in the last year). As an early team member, you’ll learn what it takes to build a successful startup. You’ll work closely with the founders while enjoying exceptional autonomy and ownership over your work.\n\n\n\n\n💻 WHAT YOU’LL DO\n\n - Grow the business by engaging and building relationships with potential customers on the phone, over email, and at events & conferences.\n\n - Contribute to our growth strategy via creative new outreach strategies and messaging that resonates. On a given day, you might write a new email sequence, revamp your cold call script, travel to attend a conference, or decide that a value proposition we hadn’t considered before is actually what resonates best with prospects.\n\n - Hustle, a lot. Compared to a larger company, you’ll have way more autonomy to come up with your own strategies, but at the end of the day we need someone who can get sh*t done and execute.\n\n - Help define our company culture as an exciting place to work and grow.\n \n\n\n🧠 WHO YOU ARE\n\n - Early in your career, with 0–3 years of work experience, eager to grow in a fast-paced startup environment.\n\n - A confident communicator who enjoys engaging with people, especially over the phone.\n\n - A fast learner who quickly grasps new concepts and adapts based on feedback.\n\n - Resilient and persistent — comfortable hearing many “nos” before getting to a “yes.”\n\n - Strong alignment with our Core Values. https://govwell.notion.site/GovWell-Core-Values-46539a49831841748539e587e9372b6a?pvs=4\n \n \n\n\n💸 COMPENSATION AND BENEFITS\n\nCompensation within the posted salary band will be commensurate with experience. All offers will include:\n\n - Competitive base salary.\n\n - Equity / stock options.\n\n - Medical, dental, and vision insurance.\n\n - 401(k) program.\n\n - Flexible PTO.\n\n\n\n#LI-AC1\n\n#LI-Hybrid\n\n"},{"id":"5d6a3d2d-065b-48ae-942b-fbcfd83d4bdd","title":"Full-Stack Software Engineer","department":"Product & Engineering","team":"Product & Engineering","employmentType":"FullTime","location":"New York, NY","secondaryLocations":[],"publishedAt":"2026-05-18T17:06:28.023+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/govwell/5d6a3d2d-065b-48ae-942b-fbcfd83d4bdd","applyUrl":"https://jobs.ashbyhq.com/govwell/5d6a3d2d-065b-48ae-942b-fbcfd83d4bdd/application","descriptionHtml":"We the people — and the taxpayers — deserve good government. Yet today, interacting with government services is often frustrating and inefficient. GovWell is building the AI operating system transforming how governments serve communities, starting with local agencies.
GovWell replaces legacy software for municipalities and counties, empowering public servants to radically streamline public services and cut internal processing time for permits and licenses by up to 95%.
Founded in 2023, GovWell powers 5,000+ mission-critical processes for agencies in 35+ states serving millions of residents. The company has raised $35M in funding from Insight Partners, Work-Bench, and Bienville Capital, and the team works in person at GovWell HQ in New York City. Read more about our founding story in TechCrunch.
A mission that matters: Building AI-powered products to fix outdated government systems isn’t just a technical challenge—it’s a historic opportunity to improve our foundational relationship with government and ensure trillions of tax dollars result in high quality services. WATCH: Mission & Vision with CEO & Co-Founder Troy LeCaire
Real-world impact: GovWell’s product is the system of record for government services that affect millions of Americans. From streamlining permitting for small businesses to accelerating affordable housing development, your work will make an immediate difference.
Join a startup in hyper-growth: We’ve found product-market fit and are scaling the business very quickly (4X ARR growth in the last year). As an early team member, you’ll learn what it takes to build a successful startup. You’ll work closely with the founders while enjoying exceptional autonomy and ownership over your work.
GovWell is hiring a Full-Stack Software Engineer to help build our core platform that powers faster, more efficient government services. You’ll work across the stack — from frontend to backend — to design, build, and ship features that directly improve how governments operate and how residents access services. This role reports directly to our CTO and Co-Founder, Ben Cohen, and offers the opportunity to take ownership of critical product areas in a fast-growing company.
We have a hybrid work culture that combines regular in-person collaboration at our New York City office (3+ days per week) with flexibility to work remotely.
Build, test, and ship full-stack features across GovWell’s platform — from intuitive resident-facing interfaces to scalable backend services that power government workflows.
Collaborate closely with the teammates to translate customer needs into usable, high-impact product functionality.
Take ownership of product areas end-to-end, ensuring features are reliable, maintainable, and performant in real-world government environments.
Contribute to technical design discussions, code reviews, and best practices that strengthen the team’s engineering culture and velocity.
Use customer feedback and product data to iterate quickly, improving both resident experiences and government efficiency.
3+ years of full-stack development experience building applications for enterprises and/or consumers. Strong preference for candidates who have worked in high-growth startup environments.
You are excited about building applications with the latest AI models and leveraging AI to enhance your personal developer workflows.
You have experience owning large product areas + features end-to-end.
You have a strong product mindset: you love to ask questions and deeply understand customer problems.
You’d rather have a challenging adventure than “rest and vest.”
You align closely with our Core Values.
React
TypeScript
Node.js
GraphQL
PostgreSQL
RedwoodJS
AWS
OpenAI API
Compensation within the posted salary band will be commensurate with experience. All offers will include:
Competitive base salary.
Equity / stock options.
Medical, dental, and vision insurance.
401(k) program.
Flexible PTO.
#LI-AC1
#LI-Hybrid
We the people — and the taxpayers — deserve good government. Yet today, interacting with government services is often frustrating and inefficient. GovWell is building the AI operating system transforming how governments serve communities, starting with local agencies.
GovWell replaces legacy software for municipalities and counties, empowering public servants to radically streamline public services and cut internal processing time for permits and licenses by up to 95%.
Founded in 2023, GovWell powers 5,000+ mission-critical processes for agencies in 35+ states serving millions of residents. The company has raised $35M in funding from Insight Partners, Work-Bench, and Bienville Capital, and the team works in person at GovWell HQ in New York City. Read more about our founding story in TechCrunch.
A mission that matters: Building AI-powered products to fix outdated government systems isn’t just a technical challenge—it’s a historic opportunity to improve our foundational relationship with government and ensure trillions of tax dollars result in high quality services. WATCH: Mission & Vision with CEO & Co-Founder Troy LeCaire
Real-world impact: GovWell’s product is the system of record for government services that affect millions of Americans. From streamlining permitting for small businesses to accelerating affordable housing development, your work will make an immediate difference.
Join a startup in hyper-growth: We’ve found product-market fit and are scaling the business very quickly (4X ARR growth in the last year). As an early team member, you’ll learn what it takes to build a successful startup. You’ll work closely with the founders while enjoying exceptional autonomy and ownership over your work.
GovWell is hiring a Founding Software Engineer, Platform to build and operate the core backend systems that enable our engineering teams to ship quickly and safely at scale. This role sits at the intersection of product-facing backend engineering and the platform foundations that keep GovWell reliable, secure, and fast-moving.
You will write production backend code while owning the systems that power deployment, observability, incident response, and security across the company. Your work will directly shape developer velocity, system reliability, and GovWell’s ability to support mission-critical government workflows as we grow.
This is a hands-on role with significant ownership and long-term impact on how GovWell builds, deploys, and operates software. The role reports to the CTO and operates in a hybrid model with regular in-person collaboration in our New York City office (3+ days per week).
Own GovWell’s deployment and reliability platform, ensuring systems are production-safe, observable, and resilient as customer and engineering load grows.
Build and evolve CI/CD foundations that improve deployment speed, safety, and repeatability across multiple teams shipping independently.
Establish and maintain observability systems, including metrics, logging, tracing, alerting, and on-call foundations.
Lead incident response practices, including playbooks, escalation paths, postmortems, and continuous reliability improvements.
Own platform-level security and compliance foundations, including SOC 2 readiness, vulnerability management, and access controls.
Improve infrastructure efficiency and cost performance in partnership with engineering leadership.
Build internal tooling that enables product engineers to focus on feature development rather than infrastructure overhead.
5+ years of experience as a backend, infrastructure, or platform engineer operating production SaaS systems at scale.
Strong systems engineer with deep understanding of reliability, distributed systems, and operational failure modes.
Comfortable owning CI/CD, observability, incident response, and production operations end-to-end.
Advanced user of modern AI tools (Cursor, Copilot, GPT-based workflows).
Strong coder (Node/TypeScript or similar); you build systems, not just configure tools.
High-ownership, startup-oriented operator comfortable owning a broad platform surface area.
Clear written and oral communicator who can document systems, write RFCs, and lead postmortems.
AWS
Kubernetes
Datadog
GitHub Actions
React
TypeScript
Node.js
GraphQL
PostgreSQL
RedwoodJS
OpenAI API
Compensation within the posted salary band will be commensurate with experience. All offers will include:
Competitive base salary.
Equity / stock options.
Medical, dental, and vision insurance.
401(k) program.
Flexible PTO.
#LI-AC1
#LI-Hybrid
","descriptionPlain":"🏛️ ABOUT GOVWELL\n\nWe the people — and the taxpayers — deserve good government. Yet today, interacting with government services is often frustrating and inefficient. GovWell is building the AI operating system transforming how governments serve communities, starting with local agencies.\n\nGovWell replaces legacy software for municipalities and counties, empowering public servants to radically streamline public services and cut internal processing time for permits and licenses by up to 95%.\n\nFounded in 2023, GovWell powers 5,000+ mission-critical processes for agencies in 35+ states serving millions of residents. The company has raised $35M in funding from Insight Partners, Work-Bench, and Bienville Capital, and the team works in person at GovWell HQ in New York City. Read more about our founding story in TechCrunch https://techcrunch.com/2024/07/29/govwell-is-bringing-automation-and-efficiency-to-local-governments/.\n\n\n\n\n☀️ WHY GOVWELL?\n\n - A mission that matters: Building AI-powered products to fix outdated government systems isn’t just a technical challenge—it’s a historic opportunity to improve our foundational relationship with government and ensure trillions of tax dollars result in high quality services. WATCH: Mission & Vision with CEO & Co-Founder Troy LeCaire https://www.loom.com/share/3d733b22ca0d4fa6be241e0cdd36311a\n\n - Real-world impact: GovWell’s product is the system of record for government services that affect millions of Americans. From streamlining permitting for small businesses to accelerating affordable housing development, your work will make an immediate difference.\n\n - Join a startup in hyper-growth: We’ve found product-market fit and are scaling the business very quickly (4X ARR growth in the last year). As an early team member, you’ll learn what it takes to build a successful startup. You’ll work closely with the founders while enjoying exceptional autonomy and ownership over your work.\n\n\n\n\n🌟 ROLE OVERVIEW\n\nGovWell is hiring a Founding Software Engineer, Platform to build and operate the core backend systems that enable our engineering teams to ship quickly and safely at scale. This role sits at the intersection of product-facing backend engineering and the platform foundations that keep GovWell reliable, secure, and fast-moving.\n\nYou will write production backend code while owning the systems that power deployment, observability, incident response, and security across the company. Your work will directly shape developer velocity, system reliability, and GovWell’s ability to support mission-critical government workflows as we grow.\n\nThis is a hands-on role with significant ownership and long-term impact on how GovWell builds, deploys, and operates software. The role reports to the CTO and operates in a hybrid model with regular in-person collaboration in our New York City office (3+ days per week).\n\n\n\n\n💻 WHAT YOU’LL DO\n\n - Own GovWell’s deployment and reliability platform, ensuring systems are production-safe, observable, and resilient as customer and engineering load grows.\n\n - Build and evolve CI/CD foundations that improve deployment speed, safety, and repeatability across multiple teams shipping independently.\n\n - Establish and maintain observability systems, including metrics, logging, tracing, alerting, and on-call foundations.\n\n - Lead incident response practices, including playbooks, escalation paths, postmortems, and continuous reliability improvements.\n\n - Own platform-level security and compliance foundations, including SOC 2 readiness, vulnerability management, and access controls.\n\n - Improve infrastructure efficiency and cost performance in partnership with engineering leadership.\n\n - Build internal tooling that enables product engineers to focus on feature development rather than infrastructure overhead.\n\n\n\n\n🧠 WHO YOU ARE\n\n - 5+ years of experience as a backend, infrastructure, or platform engineer operating production SaaS systems at scale.\n\n - Strong systems engineer with deep understanding of reliability, distributed systems, and operational failure modes.\n\n - Comfortable owning CI/CD, observability, incident response, and production operations end-to-end.\n\n - Advanced user of modern AI tools (Cursor, Copilot, GPT-based workflows).\n\n - Strong coder (Node/TypeScript or similar); you build systems, not just configure tools.\n\n - High-ownership, startup-oriented operator comfortable owning a broad platform surface area.\n\n - Clear written and oral communicator who can document systems, write RFCs, and lead postmortems.\n\n\n\n\n🖥️ OUR TECH STACK\n\n - AWS\n\n - Kubernetes\n\n - Datadog\n\n - GitHub Actions\n\n - React\n\n - TypeScript\n\n - Node.js\n\n - GraphQL\n\n - PostgreSQL\n\n - RedwoodJS\n\n - OpenAI API\n\n\n\n\n💸 COMPENSATION AND BENEFITS\n\nCompensation within the posted salary band will be commensurate with experience. All offers will include:\n\n - Competitive base salary.\n\n - Equity / stock options.\n\n - Medical, dental, and vision insurance.\n\n - 401(k) program.\n\n - Flexible PTO.\n\n\n\n\n👥 MEET THE TEAM https://govwell.com/team?departments_equal=Product\n\n\n\n#LI-AC1\n\n#LI-Hybrid"},{"id":"81a23971-e007-44db-9812-6d6903ab7688","title":"Data Solutions Engineer ","department":"Data Solutions","team":"Data Solutions","employmentType":"FullTime","location":"New York, NY","secondaryLocations":[],"publishedAt":"2026-07-06T15:24:37.693+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/govwell/81a23971-e007-44db-9812-6d6903ab7688","applyUrl":"https://jobs.ashbyhq.com/govwell/81a23971-e007-44db-9812-6d6903ab7688/application","descriptionHtml":"We the people — and the taxpayers — deserve good government. Yet today, interacting with government services is often frustrating and inefficient. GovWell is building the AI operating system transforming how governments serve communities, starting with local agencies.
GovWell replaces legacy software for municipalities and counties, empowering public servants to radically streamline public services and cut internal processing time for permits and licenses by up to 95%.
Founded in 2023, GovWell powers 5,000+ mission-critical processes for agencies in 35+ states serving millions of residents. The company has raised $35M in funding from Insight Partners, Work-Bench, and Bienville Capital, and the team works in person at GovWell HQ in New York City. Read more about our founding story in TechCrunch.
A mission that matters: Building AI-powered products to fix outdated government systems isn’t just a technical challenge—it’s a historic opportunity to improve our foundational relationship with government and ensure trillions of tax dollars result in high quality services. WATCH: Mission & Vision with CEO & Co-Founder Troy LeCaire
Real-world impact: GovWell’s product is the system of record for government services that affect millions of Americans. From streamlining permitting for small businesses to accelerating affordable housing development, your work will make an immediate difference.
Join a startup in hyper-growth: We’ve found product-market fit and are scaling the business very quickly (4X ARR growth in the last year). As an early team member, you’ll learn what it takes to build a successful startup. You’ll work closely with the founders while enjoying exceptional autonomy and ownership over your work.
When a city switches to GovWell, one thing has to go right before anything else can: their data. A decade of permits, parcels, inspections, and license records — often living in a 2009 Access database, a folder of CSVs, or a legacy system with no documentation — has to land in GovWell accurately. If it doesn't, our relationship with a new client is off to a bumpy start.
As a Data Solutions Engineer, you own that moment. You'll take whatever a city hands you — messy exports, inconsistent codes, half-mapped schemas, geospatial data of questionable quality — and turn it into clean, trusted production data. That means writing SQL/Python that finds the edge cases before they find you, leading calls with non-technical government staff, and making judgment calls on messy data that you'd stake the launch on.
You'll report directly to Ben Cohen (Co-Founder & CTO) and work across Deployment, Product, and Engineering — with real influence over how GovWell's onboarding process matures as we scale.
We have a hybrid work culture that combines regular in-person collaboration at our New York City office (3+ days per week) with flexibility to work remotely.
Own data migrations end-to-end. Work directly with government staff to understand their source systems, configure schema mappings and ingestion settings, run validations and dry-runs, and ensure accurate, complete data lands in GovWell.
Be the gatekeeper for data quality. Identify gaps, inconsistencies, and edge cases in legacy data before they become production problems. Make documented judgment calls within defined constraints — and prevent bad or unsafe data from ever reaching production.
Be the technical face of onboarding. Lead customer calls, clearly explain data requirements and tradeoffs, and guide agency staff through the transition from legacy systems to GovWell with calm confidence.
Make the process better as you run it. Use internal tools, templates, and playbooks to reduce time-to-launch and minimize manual work. Help build toward a future where migrations are predictable, repeatable, and fast.
Close the feedback loop with Product and Engineering. Document recurring issues, unmet assumptions, and tooling gaps encountered during migrations — helping the platform evolve based on what you see in the field.
Required
2-4 years of hands-on experience in data migrations, ETL/ELT, technical implementations, or a closely related role working with messy, real-world production data.
Demonstrated ability to work directly in a Python codebase day-to-day (reading, debugging, and shipping changes via PRs) — ideally in a data/pipeline repo (e.g., Airflow DAGs, ingestion jobs, migration utilities).
Strong SQL proficiency used in practice for analysis, validation, reconciliation, and transformation work.
Experience translating ambiguous stakeholder requirements into concrete, testable migration/implementation plans (what we’re importing, what we’re not, and why).
Track record of operating in execution-heavy environments with high ownership and high attention to correctness (where mistakes create customer-facing trust issues).
Preferred
Experience with workflow orchestration and pipeline operations (Airflow, Dagster, Prefect, etc.), including interpreting logs, safe reruns, and handling large backfills/imports.
Experience with customer-facing implementation/onboarding work (especially where you need to explain constraints and tradeoffs to non-technical stakeholders).
Familiarity with geospatial data concepts or GIS tooling (e.g., ArcGIS, address/parcel data), or strong willingness to learn quickly.
Experience in B2B SaaS (or similarly complex product domains) where data correctness materially impacts user workflows.
Experience partnering closely with product/engineering teams to turn recurring operational pain into playbooks, tooling improvements, and system-level fixes.
SQL – your core tool for validation, reconciliation, and troubleshooting
Python – used in data workflows and automation
Airflow – for managing data migration pipelines
PostgreSQL – our core database
RedwoodJS, GraphQL, TypeScript, AWS – the broader software engineering environment you’ll interact with
Compensation within the posted salary band will be commensurate with experience. All offers will include:
Competitive base salary.
Equity / stock options.
Medical, dental, and vision insurance.
401(k) program.
We the people — and the taxpayers — deserve good government. Yet today, interacting with government services is often frustrating and inefficient. GovWell is building the AI operating system transforming how governments serve communities, starting with local agencies.
GovWell replaces legacy software for municipalities and counties, empowering public servants to radically streamline public services and cut internal processing time for permits and licenses by up to 95%.
Founded in 2023, GovWell powers 5,000+ mission-critical processes for agencies in 35+ states serving millions of residents. The company has raised $35M in funding from Insight Partners, Work-Bench, and Bienville Capital, and the team works in person at GovWell HQ in New York City. Read more about our founding story in TechCrunch.
A mission that matters: Building AI-powered products to fix outdated government systems isn't just a technical challenge—it's a historic opportunity to improve our foundational relationship with government and ensure trillions of tax dollars result in high quality services. WATCH: Mission & Vision with CEO & Co-Founder Troy LeCaire
Real-world impact: GovWell's product is the system of record for government services that affect millions of Americans. From streamlining permitting for small businesses to accelerating affordable housing development, your work will make an immediate difference.
Join a startup in hyper-growth: We've found product-market fit and are scaling the business very quickly (4X ARR growth in the last year). As an early team member, you'll learn what it takes to build a successful startup. You'll work closely with the founders while enjoying exceptional autonomy and ownership over your work.
GovWell is hiring an Operations Coordinator to ensure our office runs seamlessly and that every person who walks through our doors—employee, candidate, or guest—has an exceptional experience. You'll own the physical workspace end-to-end: supplies, facilities, events, and logistics, while also supporting marketing with conference shipments and swag. This role offers significant ownership and a clear path to grow into Business Development, Deployment Operations, Marketing, or HR at a fast-scaling startup.
Own all day-to-day office operations: supply ordering, package receiving, kitchen stocking, bathroom supplies, plant care, and dishwasher management.
Serve as the primary liaison with building management for all facilities needs, resolving issues quickly and proactively.
Create a warm, professional front-of-house experience by welcoming every candidate and guest who walks through our doors.
Coordinate team and social events end-to-end, from planning through day-of execution—at least one great event every month.
Order and distribute new hire and anniversary apparel and swag.
Pack, ship, and track conference assets and marketing materials for campaigns and events, and help prepare marketing packages and customer gifts.
Notice what's needed before anyone has to ask—and just take care of it.
A new grad or someone looking to make a career pivot who is hungry to get your foot in the door at a technology startup.
Demonstrated organizational skills: maybe you were social chair for a campus org or Greek life, worked in admissions or campus athletics facilities, or managed a college sports team.
Experience coordinating events, even informally.
Extremely organized: you keep meticulous track of inventory, deadlines, and logistics without needing reminders.
Warm and service-oriented: you take genuine pride in making people feel welcomed and cared for.
Scrappy and resourceful: comfortable with ambiguity and able to find solutions when things don't go as planned.
Detail-oriented: you catch errors before they become problems—in shipments, orders, and event logistics.
Strong alignment with our Core Values.
Due to the nature of this role, this position is full-time (5 days in office) at our NYC HQ in the heart of Manhattan. We have a primarily in-person culture and value being together in office to collaborate and foster a winning culture.
Competitive salary ($70,000 – $90,000).
Equity / stock options.
Medical, dental, and vision insurance.
401(k) program.
Flexible PTO.