{"jobs":[{"id":"f323570e-5924-4502-8344-e75beddf1c29","title":"Applications Engineer, GTM Systems","department":"Enterprise Data & AI","team":"Enterprise Data & AI","employmentType":"FullTime","location":"Pune","secondaryLocations":[],"publishedAt":"2026-10-21T07:11:34.714+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Maharashtra","addressCountry":"India","addressLocality":"Pune"}},"jobUrl":"https://jobs.ashbyhq.com/hackerone/f323570e-5924-4502-8344-e75beddf1c29","applyUrl":"https://jobs.ashbyhq.com/hackerone/f323570e-5924-4502-8344-e75beddf1c29/application","descriptionHtml":"<p style=\"min-height:1.5em\">HackerOne is a global leader in Continuous Threat Exposure Management (CTEM) and the only solution provider that pairs the simultaneous trust of the Fortune 500 and the world's largest community of security researchers to secure the AI-native enterprise. The H1 Platform unites agentic AI solutions with security researchers ingenuity to continuously discover, validate, prioritize, and remediate exposures across code, cloud, and AI systems. Through solutions such as agentic and human offensive security testing, AI red teaming, code security, validation, and remediation, HackerOne delivers measurable, continuous reduction of cyber risk for enterprises. Industry leaders, including Anthropic, <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"http://Crypto.com\">Crypto.com</a>, General Motors, Goldman Sachs, Lufthansa, Uber, UK Ministry of Defence, and the U.S. Department of Defense, trust HackerOne to safeguard their digital ecosystems. HackerOne was recognized in Gartner’s Emerging Tech Impact Radar: AI Cybersecurity Ecosystem report for its leadership in AI Security Testing.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>HackerOne Values</strong></p><p style=\"min-height:1.5em\">HackerOne is dedicated to fostering a strong and inclusive culture. HackerOne is <strong>Customer Obsessed</strong> and prioritizes customer outcomes in our decisions and actions. We <strong>Default to Disclosure</strong> by operating with transparency and integrity, ensuring trust and accountability. Employees, researchers, customers, and partners<strong> Win Together </strong>by fostering empowerment, inclusion, respect, and accountability.</p><p style=\"min-height:1.5em\"></p><h1><strong>Application Engineer, GTM Systems</strong></h1><h3><strong>Location: Pune, India</strong></h3><h3><strong>Working model : In-office</strong></h3><h3>Working time : UK shift</h3><p style=\"min-height:1.5em\"></p><h2>Position Summary</h2><p style=\"min-height:1.5em\">As part of HackerOne's Go-to-Market Operations team , the Application Engineer, GTM Systems will help design, build, and support the systems that power how our Go-to-Market (GTM) teams operate. You'll focus on hands-on development and integration across our Salesforce ecosystem and connected applications, enabling our Sales, Marketing, and Customer Success teams to work more efficiently.</p><p style=\"min-height:1.5em\">In this role, you'll apply an AI-Native mindset to automate workflows and simplify complexity in our revenue processes. You will collaborate with system owners and stakeholders across RevOps, Finance, and Marketing to deliver reliable solutions that keep our GTM engine running. Your day-to-day work centers on building, configuring, troubleshooting, and improving the systems our teams depend on.</p><p style=\"min-height:1.5em\">As we open our new office in Pune, India, we're excited to welcome team members who value in-person connection, collaboration, and shared purpose. All roles in Pune are hybrid by design; remote options are not available. As a fully integrated part of HackerOne's global team, the Pune office will play a meaningful role in advancing our culture and mission. At HackerOne, we Win Together, and our Pune team will help lead the way by shaping a dynamic, in-person culture rooted in purpose and partnership.</p><p style=\"min-height:1.5em\"></p><h2><strong>What You Will Do</strong></h2><p style=\"min-height:1.5em\">Success in this role will be achieved by delivering on the responsibilities below, aligned with HackerOne's Talent Principles — AI-Native, Change Agility, Data-Driven Decision Making, and First Principles Problem Solving:</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Develop and maintain Salesforce applications – </strong>Configure and support Salesforce Sales Cloud, Salesforce CPQ, and related GTM applications. Execute technical builds that solve defined business problems and maintain system reliability and data integrity.</p></li><li><p style=\"min-height:1.5em\"><strong>Build and support integrations – </strong>Develop integrations across systems like Luminance, Slack, Marketo, 6sense, and data enrichment tools using APIs and automation platforms such as Workato. Troubleshoot integration issues and resolve data flow problems with minimal escalation.</p></li><li><p style=\"min-height:1.5em\"><strong>Identify and implement automation opportunities – </strong>Work with GTM and business stakeholders to find ways to reduce manual work and improve accuracy through process automation and AI-enabled insights. Stay current on relevant Salesforce, automation, and AI trends, and share wins and learnings with peers.</p></li><li><p style=\"min-height:1.5em\"><strong>Manage system changes with stability in mind – </strong>Adapt to changing business priorities while maintaining system stability and data integrity. Communicate blockers early and escalate only highly complex or ambiguous issues.</p></li><li><p style=\"min-height:1.5em\"><strong>Troubleshoot and document solutions – </strong>Perform root-cause analysis on system issues, create documentation and playbooks for sustainable support, and help peers understand how to avoid or resolve common problems.</p></li><li><p style=\"min-height:1.5em\"><strong>Collaborate on requirements and delivery – </strong>Work with cross-functional teams to understand business requirements, translate them into technical designs, and deliver solutions within defined scope and timelines.</p></li><li><p style=\"min-height:1.5em\"><strong>Support testing, deployment, and release cycles – </strong>Participate in testing validation, manage deployments, and ensure changes are properly documented and communicated to stakeholders.</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>Minimum Qualifications</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">3+ years of experience in Salesforce or GTM systems engineering, administration, or development roles.</p></li><li><p style=\"min-height:1.5em\">Hands-on experience with Salesforce Sales Cloud, Salesforce CPQ, and platform automation (Flows, Apex, SOQL, Workato, or equivalent).</p></li><li><p style=\"min-height:1.5em\">Experience building and maintaining GTM system integrations across tools such as Luminance, Slack, Marketo, 6sense, or data enrichment platforms.</p></li><li><p style=\"min-height:1.5em\">Strong understanding of data models and APIs in the context of sales, marketing, and customer success processes.</p><p style=\"min-height:1.5em\"></p></li></ul><h2><strong>Preferred Qualifications</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Salesforce Administrator or Platform Developer certification(s).</p></li><li><p style=\"min-height:1.5em\">Experience with workflow automation tools that improve efficiency and reduce manual effort.</p></li><li><p style=\"min-height:1.5em\">Familiarity with modern data visualization or analytics tools (e.g., Looker).</p></li><li><p style=\"min-height:1.5em\">Exposure to REST APIs, middleware, or integration frameworks such as Workato or Fivetran.</p><p style=\"min-height:1.5em\"></p></li></ul><h3>Compensation Band :</h3><p style=\"min-height:1.5em\">INR 2,320,000 - 2,610,000 LPA</p><p style=\"min-height:1.5em\"></p><h2>Job Benefits:</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Health (medical, vision, dental), life, and disability insurance*</p></li><li><p style=\"min-height:1.5em\">Equity stock options</p></li><li><p style=\"min-height:1.5em\">Retirement plans</p></li><li><p style=\"min-height:1.5em\">Paid public holidays and unlimited PTO</p></li><li><p style=\"min-height:1.5em\">Paid maternity and parental leave</p></li><li><p style=\"min-height:1.5em\">Leaves of absence (including caregiver leave and leave under CO's Healthy Families and Workplaces Act)</p></li><li><p style=\"min-height:1.5em\">Employee Assistance Program</p></li></ul><p style=\"min-height:1.5em\"><strong>*Eligibility may differ by country</strong></p><p style=\"min-height:1.5em\">We're committed to building a global team! For certain roles outside the United States, India, the U.K., and the Netherlands, we partner with <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://remote.com/preemployment-faq\"><u>Remote.com</u></a> as our Employer of Record (EOR).</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">Visa/work permit sponsorship is not available. </p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><em>Employment at HackerOne is contingent on a background check.</em></p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">HackerOne is an Equal Opportunity Employer in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, pregnancy, disability or veteran status, or any other protected characteristic as outlined by international, federal, state, or local laws.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">This policy applies to all HackerOne employment practices, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. HackerOne makes hiring decisions based solely on qualifications, merit, and business needs at the time.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">For US based roles only: Pursuant to the San Francisco Fair Chance Ordinance, all qualified applicants with arrest and conviction records will be considered for the position.</p>","descriptionPlain":"HackerOne is a global leader in Continuous Threat Exposure Management (CTEM) and the only solution provider that pairs the simultaneous trust of the Fortune 500 and the world's largest community of security researchers to secure the AI-native enterprise. The H1 Platform unites agentic AI solutions with security researchers ingenuity to continuously discover, validate, prioritize, and remediate exposures across code, cloud, and AI systems. Through solutions such as agentic and human offensive security testing, AI red teaming, code security, validation, and remediation, HackerOne delivers measurable, continuous reduction of cyber risk for enterprises. Industry leaders, including Anthropic, Crypto.com http://Crypto.com, General Motors, Goldman Sachs, Lufthansa, Uber, UK Ministry of Defence, and the U.S. Department of Defense, trust HackerOne to safeguard their digital ecosystems. HackerOne was recognized in Gartner’s Emerging Tech Impact Radar: AI Cybersecurity Ecosystem report for its leadership in AI Security Testing.\n\n\n\nHackerOne Values\n\nHackerOne is dedicated to fostering a strong and inclusive culture. HackerOne is Customer Obsessed and prioritizes customer outcomes in our decisions and actions. We Default to Disclosure by operating with transparency and integrity, ensuring trust and accountability. Employees, researchers, customers, and partners Win Together by fostering empowerment, inclusion, respect, and accountability.\n\n\n\n\nAPPLICATION ENGINEER, GTM SYSTEMS\n\n\nLOCATION: PUNE, INDIA\n\n\nWORKING MODEL : IN-OFFICE\n\n\nWORKING TIME : UK SHIFT\n\n\n\n\nPOSITION SUMMARY\n\nAs part of HackerOne's Go-to-Market Operations team , the Application Engineer, GTM Systems will help design, build, and support the systems that power how our Go-to-Market (GTM) teams operate. You'll focus on hands-on development and integration across our Salesforce ecosystem and connected applications, enabling our Sales, Marketing, and Customer Success teams to work more efficiently.\n\nIn this role, you'll apply an AI-Native mindset to automate workflows and simplify complexity in our revenue processes. You will collaborate with system owners and stakeholders across RevOps, Finance, and Marketing to deliver reliable solutions that keep our GTM engine running. Your day-to-day work centers on building, configuring, troubleshooting, and improving the systems our teams depend on.\n\nAs we open our new office in Pune, India, we're excited to welcome team members who value in-person connection, collaboration, and shared purpose. All roles in Pune are hybrid by design; remote options are not available. As a fully integrated part of HackerOne's global team, the Pune office will play a meaningful role in advancing our culture and mission. At HackerOne, we Win Together, and our Pune team will help lead the way by shaping a dynamic, in-person culture rooted in purpose and partnership.\n\n\n\n\nWHAT YOU WILL DO\n\nSuccess in this role will be achieved by delivering on the responsibilities below, aligned with HackerOne's Talent Principles — AI-Native, Change Agility, Data-Driven Decision Making, and First Principles Problem Solving:\n\n - Develop and maintain Salesforce applications – Configure and support Salesforce Sales Cloud, Salesforce CPQ, and related GTM applications. Execute technical builds that solve defined business problems and maintain system reliability and data integrity.\n\n - Build and support integrations – Develop integrations across systems like Luminance, Slack, Marketo, 6sense, and data enrichment tools using APIs and automation platforms such as Workato. Troubleshoot integration issues and resolve data flow problems with minimal escalation.\n\n - Identify and implement automation opportunities – Work with GTM and business stakeholders to find ways to reduce manual work and improve accuracy through process automation and AI-enabled insights. Stay current on relevant Salesforce, automation, and AI trends, and share wins and learnings with peers.\n\n - Manage system changes with stability in mind – Adapt to changing business priorities while maintaining system stability and data integrity. Communicate blockers early and escalate only highly complex or ambiguous issues.\n\n - Troubleshoot and document solutions – Perform root-cause analysis on system issues, create documentation and playbooks for sustainable support, and help peers understand how to avoid or resolve common problems.\n\n - Collaborate on requirements and delivery – Work with cross-functional teams to understand business requirements, translate them into technical designs, and deliver solutions within defined scope and timelines.\n\n - Support testing, deployment, and release cycles – Participate in testing validation, manage deployments, and ensure changes are properly documented and communicated to stakeholders.\n\n\n\n\nMINIMUM QUALIFICATIONS\n\n - 3+ years of experience in Salesforce or GTM systems engineering, administration, or development roles.\n\n - Hands-on experience with Salesforce Sales Cloud, Salesforce CPQ, and platform automation (Flows, Apex, SOQL, Workato, or equivalent).\n\n - Experience building and maintaining GTM system integrations across tools such as Luminance, Slack, Marketo, 6sense, or data enrichment platforms.\n\n - Strong understanding of data models and APIs in the context of sales, marketing, and customer success processes.\n   \n   \n\n\nPREFERRED QUALIFICATIONS\n\n - Salesforce Administrator or Platform Developer certification(s).\n\n - Experience with workflow automation tools that improve efficiency and reduce manual effort.\n\n - Familiarity with modern data visualization or analytics tools (e.g., Looker).\n\n - Exposure to REST APIs, middleware, or integration frameworks such as Workato or Fivetran.\n   \n   \n\n\nCOMPENSATION BAND :\n\nINR 2,320,000 - 2,610,000 LPA\n\n\n\n\nJOB BENEFITS:\n\n - Health (medical, vision, dental), life, and disability insurance*\n\n - Equity stock options\n\n - Retirement plans\n\n - Paid public holidays and unlimited PTO\n\n - Paid maternity and parental leave\n\n - Leaves of absence (including caregiver leave and leave under CO's Healthy Families and Workplaces Act)\n\n - Employee Assistance Program\n\n*Eligibility may differ by country\n\nWe're committed to building a global team! For certain roles outside the United States, India, the U.K., and the Netherlands, we partner with Remote.com https://remote.com/preemployment-faq as our Employer of Record (EOR).\n\n\n\nVisa/work permit sponsorship is not available. \n\n\n\nEmployment at HackerOne is contingent on a background check.\n\n\n\nHackerOne is an Equal Opportunity Employer in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, pregnancy, disability or veteran status, or any other protected characteristic as outlined by international, federal, state, or local laws.\n\n\n\nThis policy applies to all HackerOne employment practices, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. HackerOne makes hiring decisions based solely on qualifications, merit, and business needs at the time.\n\n\n\nFor US based roles only: Pursuant to the San Francisco Fair Chance Ordinance, all qualified applicants with arrest and conviction records will be considered for the position."},{"id":"4ba3af14-e8c5-451b-b630-34fb6dd70b6c","title":"Senior Vice President, Deputy General Counsel, Global Commercial and Privacy","department":"LEGIT","team":"LEGIT","employmentType":"FullTime","location":"Washington DC","secondaryLocations":[{"location":"Seattle","address":{"postalAddress":{"addressRegion":"Washington","addressCountry":"United States","addressLocality":"Seattle"}}},{"location":"San Francisco","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}}},{"location":"Boston","address":{"postalAddress":{"addressRegion":"Massachusetts","addressCountry":"United States","addressLocality":"Boston"}}},{"location":"Austin","address":{"postalAddress":{"addressRegion":"Texas","addressCountry":"United States","addressLocality":"Austin"}}}],"publishedAt":"2026-10-29T14:16:02.815+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressRegion":"DC","addressCountry":"United States","addressLocality":"Washington"}},"jobUrl":"https://jobs.ashbyhq.com/hackerone/4ba3af14-e8c5-451b-b630-34fb6dd70b6c","applyUrl":"https://jobs.ashbyhq.com/hackerone/4ba3af14-e8c5-451b-b630-34fb6dd70b6c/application","descriptionHtml":"<p style=\"min-height:1.5em\">HackerOne is a global leader in Continuous Threat Exposure Management (CTEM) and the only solution provider that pairs the simultaneous trust of the Fortune 500 and the world's largest community of security researchers to secure the AI-native enterprise. The H1 Platform unites agentic AI solutions with security researchers ingenuity to continuously discover, validate, prioritize, and remediate exposures across code, cloud, and AI systems. Through solutions such as agentic and human offensive security testing, AI red teaming, code security, validation, and remediation, HackerOne delivers measurable, continuous reduction of cyber risk for enterprises. Industry leaders, including Anthropic, <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"http://Crypto.com\">Crypto.com</a>, General Motors, Goldman Sachs, Lufthansa, Uber, UK Ministry of Defence, and the U.S. Department of Defense, trust HackerOne to safeguard their digital ecosystems. HackerOne was recognized in Gartner’s Emerging Tech Impact Radar: AI Cybersecurity Ecosystem report for its leadership in AI Security Testing.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>HackerOne Values</strong></p><p style=\"min-height:1.5em\">HackerOne is dedicated to fostering a strong and inclusive culture. HackerOne is <strong>Customer Obsessed</strong> and prioritizes customer outcomes in our decisions and actions. We <strong>Default to Disclosure</strong> by operating with transparency and integrity, ensuring trust and accountability. Employees, researchers, customers, and partners<strong> Win Together </strong>by fostering empowerment, inclusion, respect, and accountability.</p><p style=\"min-height:1.5em\"></p><h2><strong>Senior Vice President, Deputy General Counsel, Global Commercial and Privacy</strong></h2><p style=\"min-height:1.5em\"></p><h2><strong><u>Remote:</u> </strong>Seattle, San Francisco Bay Area, Austin, Washington DC, or Boston</h2><p style=\"min-height:1.5em\"></p><h2><strong>Position Summary</strong></h2><p style=\"min-height:1.5em\">HackerOne is redefining offensive security for the AI era. As organizations accelerate digital transformation and AI innovation, trust has become the ultimate competitive advantage. We combine the world's largest community of security researchers with an AI-powered platform trusted by global enterprises and governments.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">We are seeking a Senior Vice President, Deputy General Counsel to lead our global commercial legal function and own our global privacy portfolio. Reporting to the Chief Legal Officer and serving on the Legal leadership team, you will be accountable, alongside the CLO, for shaping how Legal enables revenue growth, international expansion, strategic partnerships, and AI-driven product innovation, and for the measurable enterprise outcomes that follow. You will influence consequential company-wide decisions and answer for enterprise outcomes rather than transactional productivity.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">This is a scale role with a hands-on core. You will personally draft, negotiate, and redline the commercial and data protection agreements while building the standards, systems, and team that let the function scale across North America, EMEA, and APAC.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">At HackerOne, we embrace a Flexible Work philosophy that balances remote flexibility with meaningful in-person connection. This role is remote for candidates within approximately 50 miles of Seattle, San Francisco Bay Area, Austin, Washington DC, or Boston. Periodic travel is required for leadership meetings, customer engagements, and company events.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>What You Will Lead</strong></p><p style=\"min-height:1.5em\"><em>Global Commercial Legal</em></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Be accountable, alongside the CLO, for shaping global commercial legal strategy, aligned to company strategy, growth priorities, risk posture, and international expansion.</p></li><li><p style=\"min-height:1.5em\">Establish and own enterprise-wide commercial and privacy risk frameworks, escalation paths, and negotiation standards that support speed and disciplined decisions.</p></li><li><p style=\"min-height:1.5em\">Serve as a senior decision authority on commercial legal risk.</p></li><li><p style=\"min-height:1.5em\">Personally lead the negotiation of our most complex and strategic transactions, including global enterprise agreements, regulated-industry engagements, channel partnerships, and public-sector opportunities.</p></li></ul><p style=\"min-height:1.5em\"><em>Global Privacy</em></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Own the global privacy program, establish the privacy risk framework, and serve as senior decision authority on data protection risk, including cross-border transfers, sub-processor terms, and impact assessments.</p></li><li><p style=\"min-height:1.5em\">Partner with Security, Engineering, and Product leadership to embed privacy by design into platform and AI capabilities, shape responsible AI governance from a legal and privacy standpoint</p></li></ul><p style=\"min-height:1.5em\"><em>Executive Partnership and Risk Governance</em></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Advise and align senior leaders across Sales, Customer Success, Finance, Product, Security, Procurement, and GTM Operations.</p></li><li><p style=\"min-height:1.5em\">Surface material commercial and privacy risks to the CLO and the Executive Leadership Team (ELT) with clear options, tradeoffs, and recommendations, and influence consequential company-wide decisions on strategy, risk, and long-term positioning.</p></li><li><p style=\"min-height:1.5em\">Work with GTM leadership to improve deal velocity and build scalable approaches to recurring customer requirements.</p></li><li><p style=\"min-height:1.5em\">Anticipate regulatory and market change and build enterprise-scale systems that respond to it without adding friction (<strong>Change Agility</strong>), and deliver measurable enterprise outcomes, holding leaders accountable for results that match intent (<strong>Own the Outcome</strong>).</p></li></ul><p style=\"min-height:1.5em\"><em>Team Leadership and Legal Operations</em></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Lead and develop a multi-jurisdictional team across commercial, privacy, and procurement legal support, <strong>Multiply Your Impact</strong> by developing legal managers, senior leaders, and organizational capability, and set the structure and resourcing (including budget and headcount) to support long-term growth.</p></li><li><p style=\"min-height:1.5em\">Hold leaders accountable for a consistent service-delivery model with clear intake, service levels, and escalation.</p></li><li><p style=\"min-height:1.5em\">Own the strategy for AI adoption in Legal and lead the evolution of the legal operating model, sequencing<strong> AI-Native</strong> redesign of contract review, drafting, knowledge management, and workflow automation.</p></li><li><p style=\"min-height:1.5em\">Apply <strong>First Principles Problem Solving</strong> to legacy processes and drive enterprise-wide simplification, and use <strong>Data-Driven Decision Making </strong>to track contract cycle time, negotiation outcomes, risk concentration, privacy review throughput, and workload, and align the ELT on indicators that tie Legal's results to measurable enterprise outcomes.</p></li></ul><p style=\"min-height:1.5em\"><strong>Minimum Qualifications</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">J.D. degree; strong academic credentials; bar membership in good standing</p></li><li><p style=\"min-height:1.5em\">15+ years of legal experience, including significant in-house senior leadership in technology or SaaS.</p></li><li><p style=\"min-height:1.5em\">Experience leading a major legal function or multiple functions, while remaining hands-on in contract drafting and negotiation.</p></li><li><p style=\"min-height:1.5em\">Track record of developing legal managers and senior leaders and building organizational capability.</p></li><li><p style=\"min-height:1.5em\">Experience advising an executive leadership team on enterprise-level risk and strategy.</p></li><li><p style=\"min-height:1.5em\">Extensive experience negotiating complex, cross-border enterprise agreements.</p></li><li><p style=\"min-height:1.5em\">Deep working knowledge of applicable privacy laws.</p></li></ul><p style=\"min-height:1.5em\"><strong>Strongly Preferred Qualifications</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Experience building global legal infrastructure in high-growth environments.</p></li><li><p style=\"min-height:1.5em\">Experience implementing legal technology and AI-enabled workflow tools.</p></li><li><p style=\"min-height:1.5em\">Experience managing external counsel budgets and vendor risk governance.</p><p style=\"min-height:1.5em\"></p></li></ul><p style=\"min-height:1.5em\"><strong>Compensation Bands:<br /></strong> Tier A: $315,000-$385,000 base salary plus bonus<br /> Tier B: $300,000-$346,000 base salary plus bonus</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><em>#LI-Remote</em></p><p style=\"min-height:1.5em\"><em>#LI-KM1</em></p><h2>Job Benefits:</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Health (medical, vision, dental), life, and disability insurance*</p></li><li><p style=\"min-height:1.5em\">Equity stock options</p></li><li><p style=\"min-height:1.5em\">Retirement plans</p></li><li><p style=\"min-height:1.5em\">Paid public holidays and unlimited PTO</p></li><li><p style=\"min-height:1.5em\">Paid maternity and parental leave</p></li><li><p style=\"min-height:1.5em\">Leaves of absence (including caregiver leave and leave under CO's Healthy Families and Workplaces Act)</p></li><li><p style=\"min-height:1.5em\">Employee Assistance Program</p></li></ul><p style=\"min-height:1.5em\"><strong>*Eligibility may differ by country</strong></p><p style=\"min-height:1.5em\">We're committed to building a global team! For certain roles outside the United States, India, the U.K., and the Netherlands, we partner with <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://remote.com/preemployment-faq\"><u>Remote.com</u></a> as our Employer of Record (EOR).</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">Visa/work permit sponsorship is not available. </p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><em>Employment at HackerOne is contingent on a background check.</em></p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">HackerOne is an Equal Opportunity Employer in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, pregnancy, disability or veteran status, or any other protected characteristic as outlined by international, federal, state, or local laws.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">This policy applies to all HackerOne employment practices, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. HackerOne makes hiring decisions based solely on qualifications, merit, and business needs at the time.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">For US based roles only: Pursuant to the San Francisco Fair Chance Ordinance, all qualified applicants with arrest and conviction records will be considered for the position.</p>","descriptionPlain":"HackerOne is a global leader in Continuous Threat Exposure Management (CTEM) and the only solution provider that pairs the simultaneous trust of the Fortune 500 and the world's largest community of security researchers to secure the AI-native enterprise. The H1 Platform unites agentic AI solutions with security researchers ingenuity to continuously discover, validate, prioritize, and remediate exposures across code, cloud, and AI systems. Through solutions such as agentic and human offensive security testing, AI red teaming, code security, validation, and remediation, HackerOne delivers measurable, continuous reduction of cyber risk for enterprises. Industry leaders, including Anthropic, Crypto.com http://Crypto.com, General Motors, Goldman Sachs, Lufthansa, Uber, UK Ministry of Defence, and the U.S. Department of Defense, trust HackerOne to safeguard their digital ecosystems. HackerOne was recognized in Gartner’s Emerging Tech Impact Radar: AI Cybersecurity Ecosystem report for its leadership in AI Security Testing.\n\n\n\nHackerOne Values\n\nHackerOne is dedicated to fostering a strong and inclusive culture. HackerOne is Customer Obsessed and prioritizes customer outcomes in our decisions and actions. We Default to Disclosure by operating with transparency and integrity, ensuring trust and accountability. Employees, researchers, customers, and partners Win Together by fostering empowerment, inclusion, respect, and accountability.\n\n\n\n\nSENIOR VICE PRESIDENT, DEPUTY GENERAL COUNSEL, GLOBAL COMMERCIAL AND PRIVACY\n\n\n\n\nREMOTE: SEATTLE, SAN FRANCISCO BAY AREA, AUSTIN, WASHINGTON DC, OR BOSTON\n\n\n\n\nPOSITION SUMMARY\n\nHackerOne is redefining offensive security for the AI era. As organizations accelerate digital transformation and AI innovation, trust has become the ultimate competitive advantage. We combine the world's largest community of security researchers with an AI-powered platform trusted by global enterprises and governments.\n\n\n\nWe are seeking a Senior Vice President, Deputy General Counsel to lead our global commercial legal function and own our global privacy portfolio. Reporting to the Chief Legal Officer and serving on the Legal leadership team, you will be accountable, alongside the CLO, for shaping how Legal enables revenue growth, international expansion, strategic partnerships, and AI-driven product innovation, and for the measurable enterprise outcomes that follow. You will influence consequential company-wide decisions and answer for enterprise outcomes rather than transactional productivity.\n\n\n\nThis is a scale role with a hands-on core. You will personally draft, negotiate, and redline the commercial and data protection agreements while building the standards, systems, and team that let the function scale across North America, EMEA, and APAC.\n\n\n\nAt HackerOne, we embrace a Flexible Work philosophy that balances remote flexibility with meaningful in-person connection. This role is remote for candidates within approximately 50 miles of Seattle, San Francisco Bay Area, Austin, Washington DC, or Boston. Periodic travel is required for leadership meetings, customer engagements, and company events.\n\n\n\nWhat You Will Lead\n\nGlobal Commercial Legal\n\n - Be accountable, alongside the CLO, for shaping global commercial legal strategy, aligned to company strategy, growth priorities, risk posture, and international expansion.\n\n - Establish and own enterprise-wide commercial and privacy risk frameworks, escalation paths, and negotiation standards that support speed and disciplined decisions.\n\n - Serve as a senior decision authority on commercial legal risk.\n\n - Personally lead the negotiation of our most complex and strategic transactions, including global enterprise agreements, regulated-industry engagements, channel partnerships, and public-sector opportunities.\n\nGlobal Privacy\n\n - Own the global privacy program, establish the privacy risk framework, and serve as senior decision authority on data protection risk, including cross-border transfers, sub-processor terms, and impact assessments.\n\n - Partner with Security, Engineering, and Product leadership to embed privacy by design into platform and AI capabilities, shape responsible AI governance from a legal and privacy standpoint\n\nExecutive Partnership and Risk Governance\n\n - Advise and align senior leaders across Sales, Customer Success, Finance, Product, Security, Procurement, and GTM Operations.\n\n - Surface material commercial and privacy risks to the CLO and the Executive Leadership Team (ELT) with clear options, tradeoffs, and recommendations, and influence consequential company-wide decisions on strategy, risk, and long-term positioning.\n\n - Work with GTM leadership to improve deal velocity and build scalable approaches to recurring customer requirements.\n\n - Anticipate regulatory and market change and build enterprise-scale systems that respond to it without adding friction (Change Agility), and deliver measurable enterprise outcomes, holding leaders accountable for results that match intent (Own the Outcome).\n\nTeam Leadership and Legal Operations\n\n - Lead and develop a multi-jurisdictional team across commercial, privacy, and procurement legal support, Multiply Your Impact by developing legal managers, senior leaders, and organizational capability, and set the structure and resourcing (including budget and headcount) to support long-term growth.\n\n - Hold leaders accountable for a consistent service-delivery model with clear intake, service levels, and escalation.\n\n - Own the strategy for AI adoption in Legal and lead the evolution of the legal operating model, sequencing AI-Native redesign of contract review, drafting, knowledge management, and workflow automation.\n\n - Apply First Principles Problem Solving to legacy processes and drive enterprise-wide simplification, and use Data-Driven Decision Making to track contract cycle time, negotiation outcomes, risk concentration, privacy review throughput, and workload, and align the ELT on indicators that tie Legal's results to measurable enterprise outcomes.\n\nMinimum Qualifications\n\n - J.D. degree; strong academic credentials; bar membership in good standing\n\n - 15+ years of legal experience, including significant in-house senior leadership in technology or SaaS.\n\n - Experience leading a major legal function or multiple functions, while remaining hands-on in contract drafting and negotiation.\n\n - Track record of developing legal managers and senior leaders and building organizational capability.\n\n - Experience advising an executive leadership team on enterprise-level risk and strategy.\n\n - Extensive experience negotiating complex, cross-border enterprise agreements.\n\n - Deep working knowledge of applicable privacy laws.\n\nStrongly Preferred Qualifications\n\n - Experience building global legal infrastructure in high-growth environments.\n\n - Experience implementing legal technology and AI-enabled workflow tools.\n\n - Experience managing external counsel budgets and vendor risk governance.\n   \n   \n\nCompensation Bands:\n Tier A: $315,000-$385,000 base salary plus bonus\n Tier B: $300,000-$346,000 base salary plus bonus\n\n\n\n#LI-Remote\n\n#LI-KM1\n\n\nJOB BENEFITS:\n\n - Health (medical, vision, dental), life, and disability insurance*\n\n - Equity stock options\n\n - Retirement plans\n\n - Paid public holidays and unlimited PTO\n\n - Paid maternity and parental leave\n\n - Leaves of absence (including caregiver leave and leave under CO's Healthy Families and Workplaces Act)\n\n - Employee Assistance Program\n\n*Eligibility may differ by country\n\nWe're committed to building a global team! For certain roles outside the United States, India, the U.K., and the Netherlands, we partner with Remote.com https://remote.com/preemployment-faq as our Employer of Record (EOR).\n\n\n\nVisa/work permit sponsorship is not available. \n\n\n\nEmployment at HackerOne is contingent on a background check.\n\n\n\nHackerOne is an Equal Opportunity Employer in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, pregnancy, disability or veteran status, or any other protected characteristic as outlined by international, federal, state, or local laws.\n\n\n\nThis policy applies to all HackerOne employment practices, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. HackerOne makes hiring decisions based solely on qualifications, merit, and business needs at the time.\n\n\n\nFor US based roles only: Pursuant to the San Francisco Fair Chance Ordinance, all qualified applicants with arrest and conviction records will be considered for the position."},{"id":"3a370481-0350-4267-b58b-8874ccecdaa3","title":"Senior Security Engineer, Identity and Access Management","department":"Enterprise Data & AI","team":"Enterprise Data & AI","employmentType":"FullTime","location":"Seattle","secondaryLocations":[{"location":"Washington DC","address":{"postalAddress":{"addressRegion":"DC","addressCountry":"United States","addressLocality":"Washington"}}}],"publishedAt":"2026-09-25T17:31:34.070+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressRegion":"Washington","addressCountry":"United States","addressLocality":"Seattle"}},"jobUrl":"https://jobs.ashbyhq.com/hackerone/3a370481-0350-4267-b58b-8874ccecdaa3","applyUrl":"https://jobs.ashbyhq.com/hackerone/3a370481-0350-4267-b58b-8874ccecdaa3/application","descriptionHtml":"<p style=\"min-height:1.5em\">HackerOne is a global leader in Continuous Threat Exposure Management (CTEM) and the only solution provider that pairs the simultaneous trust of the Fortune 500 and the world's largest community of security researchers to secure the AI-native enterprise. The H1 Platform unites agentic AI solutions with security researchers ingenuity to continuously discover, validate, prioritize, and remediate exposures across code, cloud, and AI systems. Through solutions such as agentic and human offensive security testing, AI red teaming, code security, validation, and remediation, HackerOne delivers measurable, continuous reduction of cyber risk for enterprises. Industry leaders, including Anthropic, <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"http://Crypto.com\">Crypto.com</a>, General Motors, Goldman Sachs, Lufthansa, Uber, UK Ministry of Defence, and the U.S. Department of Defense, trust HackerOne to safeguard their digital ecosystems. HackerOne was recognized in Gartner’s Emerging Tech Impact Radar: AI Cybersecurity Ecosystem report for its leadership in AI Security Testing.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>HackerOne Values</strong></p><p style=\"min-height:1.5em\">HackerOne is dedicated to fostering a strong and inclusive culture. HackerOne is <strong>Customer Obsessed</strong> and prioritizes customer outcomes in our decisions and actions. We <strong>Default to Disclosure</strong> by operating with transparency and integrity, ensuring trust and accountability. Employees, researchers, customers, and partners<strong> Win Together </strong>by fostering empowerment, inclusion, respect, and accountability.</p><p style=\"min-height:1.5em\"></p><h2>Senior Security Engineer, Identity and Access Management<br /></h2><h2><strong>Remote Location: </strong></h2><h2>San Francisco, California, U.S.</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Seattle, Washington, U.S.</p></li><li><p style=\"min-height:1.5em\">Austin, Texas, U.S.</p></li><li><p style=\"min-height:1.5em\">Washington, D.C., U.S.</p></li><li><p style=\"min-height:1.5em\">Boston, Massachusetts, U.S.<em><strong><br /></strong></em></p></li></ul><h2><strong><u>Position Summary</u> </strong></h2><p style=\"min-height:1.5em\">At HackerOne, identity is at the heart of how we protect the data we are trusted with most, our customers' vulnerabilities. We are building our Identity and Access Management capability with an AI-first approach, focused on engineering and not administration alone. As a Senior Security Engineer, you will design and deliver the access models and the automation behind them, so that people and systems can access only the right data, at the right time, in the right way.</p><p style=\"min-height:1.5em\">This role operates across the full identity lifecycle, from onboarding and creation through change and removal, for people, service accounts, and AI agents alike. You will help scale what a small team can accomplish by embedding automation, intelligence, and AI into how access is granted, reviewed, and removed, working toward least privilege for humans and least agency for AI.</p><p style=\"min-height:1.5em\">At HackerOne, we embrace a Flexible Work approach that gives us the freedom to do our best work while also fostering the connections and community that make us stronger. Reflecting this philosophy, this is a remote role targeted for candidates within ~50 miles of Austin TX, Seattle WA, Washington DC, San Francisco CA, or Boston MA, or within commuting distance of our London or Netherlands locations. We believe this balance of proximity and flexibility gives Hackeronies the chance to occasionally come together, fostering collaboration, connection, and in-person moments that enrich our culture, while still preserving the benefits of remote work.</p><p style=\"min-height:1.5em\"></p><h2><strong><u>What You Will Do</u></strong></h2><p style=\"min-height:1.5em\">Success in the Senior Security Engineer, Identity and Access Management role will be accomplished by delivering on the responsibilities below in alignment with the Values and Principles that define how we work at HackerOne:</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Own the identity lifecycle end to end, from onboarding and creation through change to removal, for people, service accounts, and AI agents alike, building the automation that grants entitlements on evidence of legitimate need and removes them seamlessly and automatically</p></li><li><p style=\"min-height:1.5em\">Design and build the access models on top of data classification, so that what an identity can reach follows from what the data is rather than from who asked</p></li><li><p style=\"min-height:1.5em\">Make time-bound access the default for critical data, so that the secure path is the easy path</p></li><li><p style=\"min-height:1.5em\">Engineer identity as code, keeping provisioning logic, entitlement policy, and access review rules in version control and under test across systems such as Okta, Lumos, and AWS IAM, applying <strong>First Principles Problem Solving</strong> rather than configuring by hand in consoles</p></li><li><p style=\"min-height:1.5em\">Build AI and LLM-powered tooling that makes access review and entitlement anomaly detection continuous rather than periodic, embedding <strong>AI First</strong> practices so unusual patterns surface when they happen rather than at audit, and decide where AI is trusted to carry an access decision and where a person still signs it off</p></li><li><p style=\"min-height:1.5em\">Bring non-human identities under the same discipline as human ones. Service accounts, workload identities, integrations, and AI agents each get an owner, a purpose, and an expiry, treated as the default rather than a cleanup project</p></li><li><p style=\"min-height:1.5em\">Continuously measure access and report the opportunity to reduce unnecessary entitlement, using <strong>Data-Driven Decision Making</strong> to prioritize where reduction matters most</p></li><li><p style=\"min-height:1.5em\">Partner with Engineering, Enterprise IT, and Compliance to embed identity controls into the systems they own, and support detection and incident response as the identity responder, containing access, reconstructing what an identity reached, and contributing to blameless retrospectives, demonstrating <strong>Change Agility</strong> as threats and tooling evolve</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong><u>Minimum Qualifications</u> </strong> </h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">5+ years of experience in identity and access management, security engineering, or software engineering with substantial ownership of identity systems</p></li><li><p style=\"min-height:1.5em\">Hands-on experience operating an enterprise identity provider such as Okta, including SAML, OIDC, SCIM, and lifecycle automation</p></li><li><p style=\"min-height:1.5em\">Experience managing identity across an enterprise SaaS estate such as Google Workspace, Salesforce and Workday, including SCIM provisioning and group-driven entitlements</p></li><li><p style=\"min-height:1.5em\">Experience with cloud IAM, ideally AWS, including policy design and short-lived credentials</p></li><li><p style=\"min-height:1.5em\">Strong software engineering fundamentals with proficiency in Python, Go, or a similar language, and hands-on use of AI and LLM tooling and agentic coding tools in production engineering work</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong><u>Preferred Qualifications</u></strong> </h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Identity work in a regulated sector such as financial services, healthcare, or government, and producing access control evidence for audit against requirements such as PCI DSS, HIPAA, SOC 2, or ISO 27001</p></li><li><p style=\"min-height:1.5em\">Managing identity infrastructure as code, and access request or governance tooling, for example Terraform and Lumos</p></li><li><p style=\"min-height:1.5em\">Mobile device management (MDM) alongside identity, for example Kandji integrated with Okta: device trust policies, platform SSO, and endpoint enrollment</p></li><li><p style=\"min-height:1.5em\">Non-human, workload, and privileged access: secrets management, short-lived credentials, and service-to-service authentication</p></li><li><p style=\"min-height:1.5em\">Building AI or LLM-powered tooling for security or identity workflows</p></li><li><p style=\"min-height:1.5em\">Detection and incident response for identity-centered incidents such as credential compromise, session abuse, or entitlement misuse</p></li><li><p style=\"min-height:1.5em\">Industry certification in identity or security, such as IDPro CIDPRO, Okta certifications, AWS Certified Security – Specialty, or CISSP</p></li></ul><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">Compensation Bands:<br /><a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://drive.google.com/file/d/1CpnuHvyv3ldvgWy7FIttnkH7b0txxuc3/view\">Tier Guide</a></p><p style=\"min-height:1.5em\">Seattle or Washington DC</p><p style=\"min-height:1.5em\">$180K – $220K • Offers Equity Options</p><p style=\"min-height:1.5em\"></p><h2>Job Benefits:</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Health (medical, vision, dental), life, and disability insurance*</p></li><li><p style=\"min-height:1.5em\">Equity stock options</p></li><li><p style=\"min-height:1.5em\">Retirement plans</p></li><li><p style=\"min-height:1.5em\">Paid public holidays and unlimited PTO</p></li><li><p style=\"min-height:1.5em\">Paid maternity and parental leave</p></li><li><p style=\"min-height:1.5em\">Leaves of absence (including caregiver leave and leave under CO's Healthy Families and Workplaces Act)</p></li><li><p style=\"min-height:1.5em\">Employee Assistance Program</p></li></ul><p style=\"min-height:1.5em\"><strong>*Eligibility may differ by country</strong></p><p style=\"min-height:1.5em\">We're committed to building a global team! For certain roles outside the United States, India, the U.K., and the Netherlands, we partner with <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://remote.com/preemployment-faq\"><u>Remote.com</u></a> as our Employer of Record (EOR).</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">Visa/work permit sponsorship is not available. </p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><em>Employment at HackerOne is contingent on a background check.</em></p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">HackerOne is an Equal Opportunity Employer in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, pregnancy, disability or veteran status, or any other protected characteristic as outlined by international, federal, state, or local laws.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">This policy applies to all HackerOne employment practices, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. HackerOne makes hiring decisions based solely on qualifications, merit, and business needs at the time.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">For US based roles only: Pursuant to the San Francisco Fair Chance Ordinance, all qualified applicants with arrest and conviction records will be considered for the position.</p>","descriptionPlain":"HackerOne is a global leader in Continuous Threat Exposure Management (CTEM) and the only solution provider that pairs the simultaneous trust of the Fortune 500 and the world's largest community of security researchers to secure the AI-native enterprise. The H1 Platform unites agentic AI solutions with security researchers ingenuity to continuously discover, validate, prioritize, and remediate exposures across code, cloud, and AI systems. Through solutions such as agentic and human offensive security testing, AI red teaming, code security, validation, and remediation, HackerOne delivers measurable, continuous reduction of cyber risk for enterprises. Industry leaders, including Anthropic, Crypto.com http://Crypto.com, General Motors, Goldman Sachs, Lufthansa, Uber, UK Ministry of Defence, and the U.S. Department of Defense, trust HackerOne to safeguard their digital ecosystems. HackerOne was recognized in Gartner’s Emerging Tech Impact Radar: AI Cybersecurity Ecosystem report for its leadership in AI Security Testing.\n\n\n\nHackerOne Values\n\nHackerOne is dedicated to fostering a strong and inclusive culture. HackerOne is Customer Obsessed and prioritizes customer outcomes in our decisions and actions. We Default to Disclosure by operating with transparency and integrity, ensuring trust and accountability. Employees, researchers, customers, and partners Win Together by fostering empowerment, inclusion, respect, and accountability.\n\n\n\n\nSENIOR SECURITY ENGINEER, IDENTITY AND ACCESS MANAGEMENT\n\n\n\nREMOTE LOCATION: \n\n\nSAN FRANCISCO, CALIFORNIA, U.S.\n\n - Seattle, Washington, U.S.\n\n - Austin, Texas, U.S.\n\n - Washington, D.C., U.S.\n\n - Boston, Massachusetts, U.S.\n   \n\n\nPOSITION SUMMARY \n\nAt HackerOne, identity is at the heart of how we protect the data we are trusted with most, our customers' vulnerabilities. We are building our Identity and Access Management capability with an AI-first approach, focused on engineering and not administration alone. As a Senior Security Engineer, you will design and deliver the access models and the automation behind them, so that people and systems can access only the right data, at the right time, in the right way.\n\nThis role operates across the full identity lifecycle, from onboarding and creation through change and removal, for people, service accounts, and AI agents alike. You will help scale what a small team can accomplish by embedding automation, intelligence, and AI into how access is granted, reviewed, and removed, working toward least privilege for humans and least agency for AI.\n\nAt HackerOne, we embrace a Flexible Work approach that gives us the freedom to do our best work while also fostering the connections and community that make us stronger. Reflecting this philosophy, this is a remote role targeted for candidates within ~50 miles of Austin TX, Seattle WA, Washington DC, San Francisco CA, or Boston MA, or within commuting distance of our London or Netherlands locations. We believe this balance of proximity and flexibility gives Hackeronies the chance to occasionally come together, fostering collaboration, connection, and in-person moments that enrich our culture, while still preserving the benefits of remote work.\n\n\n\n\nWHAT YOU WILL DO\n\nSuccess in the Senior Security Engineer, Identity and Access Management role will be accomplished by delivering on the responsibilities below in alignment with the Values and Principles that define how we work at HackerOne:\n\n - Own the identity lifecycle end to end, from onboarding and creation through change to removal, for people, service accounts, and AI agents alike, building the automation that grants entitlements on evidence of legitimate need and removes them seamlessly and automatically\n\n - Design and build the access models on top of data classification, so that what an identity can reach follows from what the data is rather than from who asked\n\n - Make time-bound access the default for critical data, so that the secure path is the easy path\n\n - Engineer identity as code, keeping provisioning logic, entitlement policy, and access review rules in version control and under test across systems such as Okta, Lumos, and AWS IAM, applying First Principles Problem Solving rather than configuring by hand in consoles\n\n - Build AI and LLM-powered tooling that makes access review and entitlement anomaly detection continuous rather than periodic, embedding AI First practices so unusual patterns surface when they happen rather than at audit, and decide where AI is trusted to carry an access decision and where a person still signs it off\n\n - Bring non-human identities under the same discipline as human ones. Service accounts, workload identities, integrations, and AI agents each get an owner, a purpose, and an expiry, treated as the default rather than a cleanup project\n\n - Continuously measure access and report the opportunity to reduce unnecessary entitlement, using Data-Driven Decision Making to prioritize where reduction matters most\n\n - Partner with Engineering, Enterprise IT, and Compliance to embed identity controls into the systems they own, and support detection and incident response as the identity responder, containing access, reconstructing what an identity reached, and contributing to blameless retrospectives, demonstrating Change Agility as threats and tooling evolve\n\n\n\n\nMINIMUM QUALIFICATIONS  \n\n - 5+ years of experience in identity and access management, security engineering, or software engineering with substantial ownership of identity systems\n\n - Hands-on experience operating an enterprise identity provider such as Okta, including SAML, OIDC, SCIM, and lifecycle automation\n\n - Experience managing identity across an enterprise SaaS estate such as Google Workspace, Salesforce and Workday, including SCIM provisioning and group-driven entitlements\n\n - Experience with cloud IAM, ideally AWS, including policy design and short-lived credentials\n\n - Strong software engineering fundamentals with proficiency in Python, Go, or a similar language, and hands-on use of AI and LLM tooling and agentic coding tools in production engineering work\n\n\n\n\nPREFERRED QUALIFICATIONS \n\n - Identity work in a regulated sector such as financial services, healthcare, or government, and producing access control evidence for audit against requirements such as PCI DSS, HIPAA, SOC 2, or ISO 27001\n\n - Managing identity infrastructure as code, and access request or governance tooling, for example Terraform and Lumos\n\n - Mobile device management (MDM) alongside identity, for example Kandji integrated with Okta: device trust policies, platform SSO, and endpoint enrollment\n\n - Non-human, workload, and privileged access: secrets management, short-lived credentials, and service-to-service authentication\n\n - Building AI or LLM-powered tooling for security or identity workflows\n\n - Detection and incident response for identity-centered incidents such as credential compromise, session abuse, or entitlement misuse\n\n - Industry certification in identity or security, such as IDPro CIDPRO, Okta certifications, AWS Certified Security – Specialty, or CISSP\n\n\n\nCompensation Bands:\nTier Guide https://drive.google.com/file/d/1CpnuHvyv3ldvgWy7FIttnkH7b0txxuc3/view\n\nSeattle or Washington DC\n\n$180K – $220K • Offers Equity Options\n\n\n\n\nJOB BENEFITS:\n\n - Health (medical, vision, dental), life, and disability insurance*\n\n - Equity stock options\n\n - Retirement plans\n\n - Paid public holidays and unlimited PTO\n\n - Paid maternity and parental leave\n\n - Leaves of absence (including caregiver leave and leave under CO's Healthy Families and Workplaces Act)\n\n - Employee Assistance Program\n\n*Eligibility may differ by country\n\nWe're committed to building a global team! For certain roles outside the United States, India, the U.K., and the Netherlands, we partner with Remote.com https://remote.com/preemployment-faq as our Employer of Record (EOR).\n\n\n\nVisa/work permit sponsorship is not available. \n\n\n\nEmployment at HackerOne is contingent on a background check.\n\n\n\nHackerOne is an Equal Opportunity Employer in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, pregnancy, disability or veteran status, or any other protected characteristic as outlined by international, federal, state, or local laws.\n\n\n\nThis policy applies to all HackerOne employment practices, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. HackerOne makes hiring decisions based solely on qualifications, merit, and business needs at the time.\n\n\n\nFor US based roles only: Pursuant to the San Francisco Fair Chance Ordinance, all qualified applicants with arrest and conviction records will be considered for the position."},{"id":"c061590a-f169-4741-a0ae-a3f9b310cc09","title":"AI Product Manager","department":"Product","team":"Product","employmentType":"FullTime","location":"Pune","secondaryLocations":[],"publishedAt":"2026-08-18T15:15:33.436+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Maharashtra","addressCountry":"India","addressLocality":"Pune"}},"jobUrl":"https://jobs.ashbyhq.com/hackerone/c061590a-f169-4741-a0ae-a3f9b310cc09","applyUrl":"https://jobs.ashbyhq.com/hackerone/c061590a-f169-4741-a0ae-a3f9b310cc09/application","descriptionHtml":"<p style=\"min-height:1.5em\">HackerOne is a global leader in Continuous Threat Exposure Management (CTEM) and the only solution provider that pairs the simultaneous trust of the Fortune 500 and the world's largest community of security researchers to secure the AI-native enterprise. The H1 Platform unites agentic AI solutions with security researchers ingenuity to continuously discover, validate, prioritize, and remediate exposures across code, cloud, and AI systems. Through solutions such as agentic and human offensive security testing, AI red teaming, code security, validation, and remediation, HackerOne delivers measurable, continuous reduction of cyber risk for enterprises. Industry leaders, including Anthropic, <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"http://Crypto.com\">Crypto.com</a>, General Motors, Goldman Sachs, Lufthansa, Uber, UK Ministry of Defence, and the U.S. Department of Defense, trust HackerOne to safeguard their digital ecosystems. HackerOne was recognized in Gartner’s Emerging Tech Impact Radar: AI Cybersecurity Ecosystem report for its leadership in AI Security Testing.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>HackerOne Values</strong></p><p style=\"min-height:1.5em\">HackerOne is dedicated to fostering a strong and inclusive culture. HackerOne is <strong>Customer Obsessed</strong> and prioritizes customer outcomes in our decisions and actions. We <strong>Default to Disclosure</strong> by operating with transparency and integrity, ensuring trust and accountability. Employees, researchers, customers, and partners<strong> Win Together </strong>by fostering empowerment, inclusion, respect, and accountability.</p><p style=\"min-height:1.5em\"></p><h1><strong>AI Product Manager, Agentic Vulnerability Elimination</strong></h1><h3>Location: Pune, India (In-office)</h3><h3>Working timing : UK Shift</h3><p style=\"min-height:1.5em\"></p><h2>Position Summary</h2><p style=\"min-height:1.5em\">HackerOne is seeking a hands-on, technically curious Product Manager to join the team building Agentic Vulnerability Elimination (AVE). AVE is how HackerOne brings AI agents and human expertise together to validate, prioritize, and remediate vulnerabilities at scale. The agents do the heavy lifting on every finding, while our triage analysts and security researchers keep them accurate and trustworthy. In this role, you will drive improvements to the quality and performance of these agents and the harness they run in, working closely with our Pune triage and offensive security teams and partnering closely with product development teams based in India, the Netherlands, and the U.K.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">This is an ideal role for someone who is energized by AI, comfortable getting into the details of how an agent actually behaves, and motivated by close collaboration with the operators, security researchers, and customers who use and pressure-test our products every day.</p><p style=\"min-height:1.5em\">This hybrid role is located in Pune, India, and reports to the Principal Product Manager for Agentic Vulnerability Elimination.</p><p style=\"min-height:1.5em\"></p><h2>Primary Responsibilities</h2><p style=\"min-height:1.5em\">Success in the Product Manager role will be accomplished by delivering on the responsibilities below in alignment with the Values and Principles that define how we work at HackerOne:</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Lead the definition and delivery of improvements to AI agent quality, performance, and cost management across validation, prioritization, exploitation, deduplication, and remediation, balancing model capabilities, operational workflows, customer outcomes, and engineering tradeoffs.</p></li><li><p style=\"min-height:1.5em\">Own the evolution of the evaluation framework and agent harness, establishing scalable evaluation methodologies, quality gates, and feedback loops that improve agentic capabilities over time.</p></li><li><p style=\"min-height:1.5em\">Partner with triage, engineering, offensive security researchers, and product teams to align priorities, influence product direction, and translate operational workflows into scalable, AI-driven product capabilities.</p></li><li><p style=\"min-height:1.5em\">Work closely with our offensive security researchers to validate exploitability, adversarially stress-test agent decisions, and improve how the agents reason about real-world attack scenarios.</p></li><li><p style=\"min-height:1.5em\">Partner with customer-facing teams in EMEA and the US to join customer calls and understand user workflows, gather feedback, and keep agent improvements grounded in real-world needs.</p></li><li><p style=\"min-height:1.5em\">Define the product health metrics for your area, design experimentation frameworks, and use evidence to make prioritization decisions that improve customer and business outcomes.</p></li><li><p style=\"min-height:1.5em\">Own significant product initiatives, independently defining problem statements, success metrics, and execution plans while influencing the broader product strategy alongside senior product leadership and partnering closely with development teams based in India, the Netherlands, and the U.K.</p></li><li><p style=\"min-height:1.5em\">Navigate ambiguous product problems where customer needs, AI capabilities, and security workflows are still emerging, bringing structure, prioritization, and clear execution plans to cross-functional teams.</p><p style=\"min-height:1.5em\"></p></li></ul><h2>Minimum Qualifications</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">5+ years of product management experience, ideally on technical or AI/LLM products at high-growth tech or SaaS companies.</p></li><li><p style=\"min-height:1.5em\">A track record of building products with close cross-functional collaboration across engineering, design, and operations.</p></li><li><p style=\"min-height:1.5em\">Hands-on experience with LLM-based solutions, including prompting, evaluations, quality control, and the practical realities of building features on top of generative AI.</p></li><li><p style=\"min-height:1.5em\">Strong analytical skills and comfort working directly with data to define metrics, run experiments, and make decisions.</p></li><li><p style=\"min-height:1.5em\">Excellent written and verbal communication skills, with the ability to build alignment among technical and operational staff.</p></li><li><p style=\"min-height:1.5em\">Experience working with distributed/async product development teams in different time zones.</p></li><li><p style=\"min-height:1.5em\">Based in Pune or willing to relocate, and able to work on-site there on a hybrid basis.</p></li></ul><p style=\"min-height:1.5em\"></p><h2>Preferred Qualifications</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Bachelor's degree in Computer Science, Engineering, or a related technical discipline.</p></li><li><p style=\"min-height:1.5em\">Experience building agentic systems, evaluation pipelines, agent harnesses, or human-in-the-loop workflows.</p></li><li><p style=\"min-height:1.5em\">Familiarity with cybersecurity, vulnerability management, DevSecOps, or bug bounty and penetration testing.</p></li><li><p style=\"min-height:1.5em\">Prior experience working closely with an operations or triage team, or directly with security researchers.</p></li><li><p style=\"min-height:1.5em\">Comfort with SQL or light scripting to pull and analyze your own data.</p></li></ul><p style=\"min-height:1.5em\"></p><h2>Compensation Band</h2><p style=\"min-height:1.5em\">INR 43-50 LPA</p><h2>Job Benefits:</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Health (medical, vision, dental), life, and disability insurance*</p></li><li><p style=\"min-height:1.5em\">Equity stock options</p></li><li><p style=\"min-height:1.5em\">Retirement plans</p></li><li><p style=\"min-height:1.5em\">Paid public holidays and unlimited PTO</p></li><li><p style=\"min-height:1.5em\">Paid maternity and parental leave</p></li><li><p style=\"min-height:1.5em\">Leaves of absence (including caregiver leave and leave under CO's Healthy Families and Workplaces Act)</p></li><li><p style=\"min-height:1.5em\">Employee Assistance Program</p></li></ul><p style=\"min-height:1.5em\"><strong>*Eligibility may differ by country</strong></p><p style=\"min-height:1.5em\">We're committed to building a global team! For certain roles outside the United States, India, the U.K., and the Netherlands, we partner with <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://remote.com/preemployment-faq\"><u>Remote.com</u></a> as our Employer of Record (EOR).</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">Visa/work permit sponsorship is not available. </p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><em>Employment at HackerOne is contingent on a background check.</em></p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">HackerOne is an Equal Opportunity Employer in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, pregnancy, disability or veteran status, or any other protected characteristic as outlined by international, federal, state, or local laws.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">This policy applies to all HackerOne employment practices, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. HackerOne makes hiring decisions based solely on qualifications, merit, and business needs at the time.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">For US based roles only: Pursuant to the San Francisco Fair Chance Ordinance, all qualified applicants with arrest and conviction records will be considered for the position.</p>","descriptionPlain":"HackerOne is a global leader in Continuous Threat Exposure Management (CTEM) and the only solution provider that pairs the simultaneous trust of the Fortune 500 and the world's largest community of security researchers to secure the AI-native enterprise. The H1 Platform unites agentic AI solutions with security researchers ingenuity to continuously discover, validate, prioritize, and remediate exposures across code, cloud, and AI systems. Through solutions such as agentic and human offensive security testing, AI red teaming, code security, validation, and remediation, HackerOne delivers measurable, continuous reduction of cyber risk for enterprises. Industry leaders, including Anthropic, Crypto.com http://Crypto.com, General Motors, Goldman Sachs, Lufthansa, Uber, UK Ministry of Defence, and the U.S. Department of Defense, trust HackerOne to safeguard their digital ecosystems. HackerOne was recognized in Gartner’s Emerging Tech Impact Radar: AI Cybersecurity Ecosystem report for its leadership in AI Security Testing.\n\n\n\nHackerOne Values\n\nHackerOne is dedicated to fostering a strong and inclusive culture. HackerOne is Customer Obsessed and prioritizes customer outcomes in our decisions and actions. We Default to Disclosure by operating with transparency and integrity, ensuring trust and accountability. Employees, researchers, customers, and partners Win Together by fostering empowerment, inclusion, respect, and accountability.\n\n\n\n\nAI PRODUCT MANAGER, AGENTIC VULNERABILITY ELIMINATION\n\n\nLOCATION: PUNE, INDIA (IN-OFFICE)\n\n\nWORKING TIMING : UK SHIFT\n\n\n\n\nPOSITION SUMMARY\n\nHackerOne is seeking a hands-on, technically curious Product Manager to join the team building Agentic Vulnerability Elimination (AVE). AVE is how HackerOne brings AI agents and human expertise together to validate, prioritize, and remediate vulnerabilities at scale. The agents do the heavy lifting on every finding, while our triage analysts and security researchers keep them accurate and trustworthy. In this role, you will drive improvements to the quality and performance of these agents and the harness they run in, working closely with our Pune triage and offensive security teams and partnering closely with product development teams based in India, the Netherlands, and the U.K.\n\n\n\nThis is an ideal role for someone who is energized by AI, comfortable getting into the details of how an agent actually behaves, and motivated by close collaboration with the operators, security researchers, and customers who use and pressure-test our products every day.\n\nThis hybrid role is located in Pune, India, and reports to the Principal Product Manager for Agentic Vulnerability Elimination.\n\n\n\n\nPRIMARY RESPONSIBILITIES\n\nSuccess in the Product Manager role will be accomplished by delivering on the responsibilities below in alignment with the Values and Principles that define how we work at HackerOne:\n\n - Lead the definition and delivery of improvements to AI agent quality, performance, and cost management across validation, prioritization, exploitation, deduplication, and remediation, balancing model capabilities, operational workflows, customer outcomes, and engineering tradeoffs.\n\n - Own the evolution of the evaluation framework and agent harness, establishing scalable evaluation methodologies, quality gates, and feedback loops that improve agentic capabilities over time.\n\n - Partner with triage, engineering, offensive security researchers, and product teams to align priorities, influence product direction, and translate operational workflows into scalable, AI-driven product capabilities.\n\n - Work closely with our offensive security researchers to validate exploitability, adversarially stress-test agent decisions, and improve how the agents reason about real-world attack scenarios.\n\n - Partner with customer-facing teams in EMEA and the US to join customer calls and understand user workflows, gather feedback, and keep agent improvements grounded in real-world needs.\n\n - Define the product health metrics for your area, design experimentation frameworks, and use evidence to make prioritization decisions that improve customer and business outcomes.\n\n - Own significant product initiatives, independently defining problem statements, success metrics, and execution plans while influencing the broader product strategy alongside senior product leadership and partnering closely with development teams based in India, the Netherlands, and the U.K.\n\n - Navigate ambiguous product problems where customer needs, AI capabilities, and security workflows are still emerging, bringing structure, prioritization, and clear execution plans to cross-functional teams.\n   \n   \n\n\nMINIMUM QUALIFICATIONS\n\n - 5+ years of product management experience, ideally on technical or AI/LLM products at high-growth tech or SaaS companies.\n\n - A track record of building products with close cross-functional collaboration across engineering, design, and operations.\n\n - Hands-on experience with LLM-based solutions, including prompting, evaluations, quality control, and the practical realities of building features on top of generative AI.\n\n - Strong analytical skills and comfort working directly with data to define metrics, run experiments, and make decisions.\n\n - Excellent written and verbal communication skills, with the ability to build alignment among technical and operational staff.\n\n - Experience working with distributed/async product development teams in different time zones.\n\n - Based in Pune or willing to relocate, and able to work on-site there on a hybrid basis.\n\n\n\n\nPREFERRED QUALIFICATIONS\n\n - Bachelor's degree in Computer Science, Engineering, or a related technical discipline.\n\n - Experience building agentic systems, evaluation pipelines, agent harnesses, or human-in-the-loop workflows.\n\n - Familiarity with cybersecurity, vulnerability management, DevSecOps, or bug bounty and penetration testing.\n\n - Prior experience working closely with an operations or triage team, or directly with security researchers.\n\n - Comfort with SQL or light scripting to pull and analyze your own data.\n\n\n\n\nCOMPENSATION BAND\n\nINR 43-50 LPA\n\n\nJOB BENEFITS:\n\n - Health (medical, vision, dental), life, and disability insurance*\n\n - Equity stock options\n\n - Retirement plans\n\n - Paid public holidays and unlimited PTO\n\n - Paid maternity and parental leave\n\n - Leaves of absence (including caregiver leave and leave under CO's Healthy Families and Workplaces Act)\n\n - Employee Assistance Program\n\n*Eligibility may differ by country\n\nWe're committed to building a global team! For certain roles outside the United States, India, the U.K., and the Netherlands, we partner with Remote.com https://remote.com/preemployment-faq as our Employer of Record (EOR).\n\n\n\nVisa/work permit sponsorship is not available. \n\n\n\nEmployment at HackerOne is contingent on a background check.\n\n\n\nHackerOne is an Equal Opportunity Employer in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, pregnancy, disability or veteran status, or any other protected characteristic as outlined by international, federal, state, or local laws.\n\n\n\nThis policy applies to all HackerOne employment practices, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. HackerOne makes hiring decisions based solely on qualifications, merit, and business needs at the time.\n\n\n\nFor US based roles only: Pursuant to the San Francisco Fair Chance Ordinance, all qualified applicants with arrest and conviction records will be considered for the position."},{"id":"69ebada6-4861-44d0-bdb4-26cee8d1ec57","title":"Director, Total Rewards, Systems & Analytics","department":"People","team":"People","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[{"location":"Seattle","address":{"postalAddress":{"addressRegion":"Washington","addressCountry":"United States","addressLocality":"Seattle"}}},{"location":"Austin","address":{"postalAddress":{"addressRegion":"Texas","addressCountry":"United States","addressLocality":"Austin"}}}],"publishedAt":"2026-08-27T14:06:13.235+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/hackerone/69ebada6-4861-44d0-bdb4-26cee8d1ec57","applyUrl":"https://jobs.ashbyhq.com/hackerone/69ebada6-4861-44d0-bdb4-26cee8d1ec57/application","descriptionHtml":"<p style=\"min-height:1.5em\">HackerOne is a global leader in Continuous Threat Exposure Management (CTEM) and the only solution provider that pairs the simultaneous trust of the Fortune 500 and the world's largest community of security researchers to secure the AI-native enterprise. The H1 Platform unites agentic AI solutions with security researchers ingenuity to continuously discover, validate, prioritize, and remediate exposures across code, cloud, and AI systems. Through solutions such as agentic and human offensive security testing, AI red teaming, code security, validation, and remediation, HackerOne delivers measurable, continuous reduction of cyber risk for enterprises. Industry leaders, including Anthropic, <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"http://Crypto.com\">Crypto.com</a>, General Motors, Goldman Sachs, Lufthansa, Uber, UK Ministry of Defence, and the U.S. Department of Defense, trust HackerOne to safeguard their digital ecosystems. HackerOne was recognized in Gartner’s Emerging Tech Impact Radar: AI Cybersecurity Ecosystem report for its leadership in AI Security Testing.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>HackerOne Values</strong></p><p style=\"min-height:1.5em\">HackerOne is dedicated to fostering a strong and inclusive culture. HackerOne is <strong>Customer Obsessed</strong> and prioritizes customer outcomes in our decisions and actions. We <strong>Default to Disclosure</strong> by operating with transparency and integrity, ensuring trust and accountability. Employees, researchers, customers, and partners<strong> Win Together </strong>by fostering empowerment, inclusion, respect, and accountability.</p><p style=\"min-height:1.5em\"></p><h1><strong>Director, Total Rewards, Systems &amp; Analytics</strong><br /></h1><h2><em>Remote role for candidates located in HackerOne's San Francisco Bay, CA Austin, TX or Seattle, WA hiring hubs</em></h2><h2><em><strong><u><br /></u></strong></em><strong><u>Position Summary</u> </strong></h2><h2></h2><p style=\"min-height:1.5em\">Compensation, benefits, systems, and analytics are how a company keeps its promises to the people who build it — and at HackerOne, you'll own all four. As Director, Total Rewards, Systems &amp; Analytics, you'll design how we pay, reward, and understand our global workforce, turning a fast-scaling People function into one that runs on trusted data and durable systems. This is a rare chance to build the reward philosophy, the HR technology backbone, and the people-analytics practice of a company trusted by Anthropic, GitHub, Goldman Sachs, and the U.S. Department of Defense — and to shape the standards our leaders use to make every talent decision.</p><p style=\"min-height:1.5em\">In this role, you'll lead the Total Rewards, People Systems, and People Analytics department and set the multi-year strategy for compensation, benefits, HRIS (Workday), and workforce reporting. You'll translate company strategy into departmental goals, own org design and hiring within your teams, and partner closely with Finance, Legal, and the executive team on pay equity, annual compensation cycles, board-ready workforce metrics, and the systems roadmap that makes all of it scale. Along the way, you'll develop the managers and specialists on your teams into the next generation of People leaders.</p><p style=\"min-height:1.5em\">At HackerOne, we embrace a Flexible Work approach that gives us the freedom to do our best work while also fostering the connections and community that make us stronger. Reflecting this philosophy, this is a remote role for candidates based on the West Coast of the United States (Pacific time zone). We believe this balance of proximity and flexibility gives Hackeronies the chance to occasionally come together – fostering collaboration, connection, and in-person moments that enrich our culture – while still preserving the benefits of remote work.</p><p style=\"min-height:1.5em\"></p><h2><strong>Primary Responsibilities</strong></h2><p style=\"min-height:1.5em\">Success in the Director, Total Rewards, Systems &amp; Analytics role will be accomplished by delivering on the responsibilities below in alignment with the Values and Principles that define how we work at HackerOne.</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Own HackerOne's global Total Rewards strategy — compensation structure, pay bands and leveling, equity, and benefits — aligning it to company priorities and holding the function accountable for outcomes, not just plans, demonstrating <strong>Own the Outcome</strong> through clear tradeoffs, durable ownership systems, and results leaders can trust.</p></li><li><p style=\"min-height:1.5em\">Lead and grow the Total Rewards, People Systems, and People Analytics teams, shaping the department's structure through scalable systems, strategic delegation, and people development — <strong>Multiplying Your Impact</strong> by developing managers and specialists into future People leaders and representing the function in cross-org forums.</p></li><li><p style=\"min-height:1.5em\">Build the People Analytics practice that gives HackerOne a single, trusted view of its workforce — headcount, attrition, pay equity, and engagement — embedding <strong>Data-Driven Decision Making</strong> by creating scalable outcome tracking, aligning cross-functionally on definitions and standards, and holding teams to evidence over assumption.</p></li><li><p style=\"min-height:1.5em\">Own the People technology roadmap anchored on Workday, connecting AI-native redesign priorities to how you allocate resources so the function becomes <strong>AI Native</strong> rather than AI-augmented — and making the quality of AI-assisted work part of how the team's performance is evaluated.</p></li><li><p style=\"min-height:1.5em\">Run the annual compensation and benefits cycles - market benchmarking, merit, bonus, and equity planning - and re-architect them from <strong>First Principles</strong> rather than short-term workarounds, simplifying the interfaces between People, Finance, and managers so the process scales as the company grows.</p></li><li><p style=\"min-height:1.5em\">Operationalize change across the function as HackerOne scales — designing Total Rewards and systems processes that respond to change without friction, committing resources with the information available, and equipping managers to lead their teams through change with <strong>Change Agility</strong>.</p></li><li><p style=\"min-height:1.5em\">Partner with Finance, Legal, and the executive team on pay equity, budget and headcount planning, executive and board compensation materials, and regulatory compliance across the regions where HackerOne operates.</p></li><li><p style=\"min-height:1.5em\">Establish the data governance, controls, and auditability that keep compensation and people data accurate, secure, and defensible — the foundation every downstream talent decision depends on.</p><p style=\"min-height:1.5em\"></p></li></ul><h2><strong>Minimum Qualifications</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">12+ years of experience in Total Rewards, compensation, analytics including designing and running compensation and benefits programs at scale.</p></li><li><p style=\"min-height:1.5em\">5+ years of people-leadership experience, including managing managers or team leads.</p></li><li><p style=\"min-height:1.5em\">Hands-on ownership of an HRIS (Workday strongly preferred) and the surrounding People technology stack, including data integrity, integrations, and reporting.</p></li><li><p style=\"min-height:1.5em\">Demonstrated experience building People analytics and workforce reporting that executives rely on to make decisions.</p></li><li><p style=\"min-height:1.5em\">Experience partnering with Finance and Legal on pay equity, compensation cycles, and multi-region compliance.</p></li></ul><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>Preferred Qualifications</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Experience supporting executive and/or board-level compensation.</p></li><li><p style=\"min-height:1.5em\">Global Total Rewards experience across multiple countries (e.g., the US and India).</p></li><li><p style=\"min-height:1.5em\">Familiarity with market benchmarking frameworks such as Radford or Pave</p></li><li><p style=\"min-height:1.5em\">Experience redesigning People workflows around AI capabilities.<em><strong> </strong></em></p></li></ul><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">At HackerOne, we embrace a Flexible Work approach that gives us the freedom to do our best work while also fostering the connections and community that make us stronger. Reflecting this philosophy, this is a remote role targeted for candidates within ~50 miles of <strong>San Francisco, CA</strong>. We believe this balance of proximity and flexibility gives Hackeronies the chance to occasionally come together – fostering collaboration, connection, and in-person moments that enrich our culture – while still preserving the benefits of remote work.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><em>#LI-IJ</em></p><h2>Job Benefits:</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Health (medical, vision, dental), life, and disability insurance*</p></li><li><p style=\"min-height:1.5em\">Equity stock options</p></li><li><p style=\"min-height:1.5em\">Retirement plans</p></li><li><p style=\"min-height:1.5em\">Paid public holidays and unlimited PTO</p></li><li><p style=\"min-height:1.5em\">Paid maternity and parental leave</p></li><li><p style=\"min-height:1.5em\">Leaves of absence (including caregiver leave and leave under CO's Healthy Families and Workplaces Act)</p></li><li><p style=\"min-height:1.5em\">Employee Assistance Program</p></li></ul><p style=\"min-height:1.5em\"><strong>*Eligibility may differ by country</strong></p><p style=\"min-height:1.5em\">We're committed to building a global team! For certain roles outside the United States, India, the U.K., and the Netherlands, we partner with <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://remote.com/preemployment-faq\"><u>Remote.com</u></a> as our Employer of Record (EOR).</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">Visa/work permit sponsorship is not available. </p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><em>Employment at HackerOne is contingent on a background check.</em></p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">HackerOne is an Equal Opportunity Employer in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, pregnancy, disability or veteran status, or any other protected characteristic as outlined by international, federal, state, or local laws.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">This policy applies to all HackerOne employment practices, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. HackerOne makes hiring decisions based solely on qualifications, merit, and business needs at the time.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">For US based roles only: Pursuant to the San Francisco Fair Chance Ordinance, all qualified applicants with arrest and conviction records will be considered for the position.</p>","descriptionPlain":"HackerOne is a global leader in Continuous Threat Exposure Management (CTEM) and the only solution provider that pairs the simultaneous trust of the Fortune 500 and the world's largest community of security researchers to secure the AI-native enterprise. The H1 Platform unites agentic AI solutions with security researchers ingenuity to continuously discover, validate, prioritize, and remediate exposures across code, cloud, and AI systems. Through solutions such as agentic and human offensive security testing, AI red teaming, code security, validation, and remediation, HackerOne delivers measurable, continuous reduction of cyber risk for enterprises. Industry leaders, including Anthropic, Crypto.com http://Crypto.com, General Motors, Goldman Sachs, Lufthansa, Uber, UK Ministry of Defence, and the U.S. Department of Defense, trust HackerOne to safeguard their digital ecosystems. HackerOne was recognized in Gartner’s Emerging Tech Impact Radar: AI Cybersecurity Ecosystem report for its leadership in AI Security Testing.\n\n\n\nHackerOne Values\n\nHackerOne is dedicated to fostering a strong and inclusive culture. HackerOne is Customer Obsessed and prioritizes customer outcomes in our decisions and actions. We Default to Disclosure by operating with transparency and integrity, ensuring trust and accountability. Employees, researchers, customers, and partners Win Together by fostering empowerment, inclusion, respect, and accountability.\n\n\n\n\nDIRECTOR, TOTAL REWARDS, SYSTEMS & ANALYTICS\n\n\n\nREMOTE ROLE FOR CANDIDATES LOCATED IN HACKERONE'S SAN FRANCISCO BAY, CA AUSTIN, TX OR SEATTLE, WA HIRING HUBS\n\n\n\nPOSITION SUMMARY \n\n\n\n\nCompensation, benefits, systems, and analytics are how a company keeps its promises to the people who build it — and at HackerOne, you'll own all four. As Director, Total Rewards, Systems & Analytics, you'll design how we pay, reward, and understand our global workforce, turning a fast-scaling People function into one that runs on trusted data and durable systems. This is a rare chance to build the reward philosophy, the HR technology backbone, and the people-analytics practice of a company trusted by Anthropic, GitHub, Goldman Sachs, and the U.S. Department of Defense — and to shape the standards our leaders use to make every talent decision.\n\nIn this role, you'll lead the Total Rewards, People Systems, and People Analytics department and set the multi-year strategy for compensation, benefits, HRIS (Workday), and workforce reporting. You'll translate company strategy into departmental goals, own org design and hiring within your teams, and partner closely with Finance, Legal, and the executive team on pay equity, annual compensation cycles, board-ready workforce metrics, and the systems roadmap that makes all of it scale. Along the way, you'll develop the managers and specialists on your teams into the next generation of People leaders.\n\nAt HackerOne, we embrace a Flexible Work approach that gives us the freedom to do our best work while also fostering the connections and community that make us stronger. Reflecting this philosophy, this is a remote role for candidates based on the West Coast of the United States (Pacific time zone). We believe this balance of proximity and flexibility gives Hackeronies the chance to occasionally come together – fostering collaboration, connection, and in-person moments that enrich our culture – while still preserving the benefits of remote work.\n\n\n\n\nPRIMARY RESPONSIBILITIES\n\nSuccess in the Director, Total Rewards, Systems & Analytics role will be accomplished by delivering on the responsibilities below in alignment with the Values and Principles that define how we work at HackerOne.\n\n - Own HackerOne's global Total Rewards strategy — compensation structure, pay bands and leveling, equity, and benefits — aligning it to company priorities and holding the function accountable for outcomes, not just plans, demonstrating Own the Outcome through clear tradeoffs, durable ownership systems, and results leaders can trust.\n\n - Lead and grow the Total Rewards, People Systems, and People Analytics teams, shaping the department's structure through scalable systems, strategic delegation, and people development — Multiplying Your Impact by developing managers and specialists into future People leaders and representing the function in cross-org forums.\n\n - Build the People Analytics practice that gives HackerOne a single, trusted view of its workforce — headcount, attrition, pay equity, and engagement — embedding Data-Driven Decision Making by creating scalable outcome tracking, aligning cross-functionally on definitions and standards, and holding teams to evidence over assumption.\n\n - Own the People technology roadmap anchored on Workday, connecting AI-native redesign priorities to how you allocate resources so the function becomes AI Native rather than AI-augmented — and making the quality of AI-assisted work part of how the team's performance is evaluated.\n\n - Run the annual compensation and benefits cycles - market benchmarking, merit, bonus, and equity planning - and re-architect them from First Principles rather than short-term workarounds, simplifying the interfaces between People, Finance, and managers so the process scales as the company grows.\n\n - Operationalize change across the function as HackerOne scales — designing Total Rewards and systems processes that respond to change without friction, committing resources with the information available, and equipping managers to lead their teams through change with Change Agility.\n\n - Partner with Finance, Legal, and the executive team on pay equity, budget and headcount planning, executive and board compensation materials, and regulatory compliance across the regions where HackerOne operates.\n\n - Establish the data governance, controls, and auditability that keep compensation and people data accurate, secure, and defensible — the foundation every downstream talent decision depends on.\n   \n   \n\n\nMINIMUM QUALIFICATIONS\n\n - 12+ years of experience in Total Rewards, compensation, analytics including designing and running compensation and benefits programs at scale.\n\n - 5+ years of people-leadership experience, including managing managers or team leads.\n\n - Hands-on ownership of an HRIS (Workday strongly preferred) and the surrounding People technology stack, including data integrity, integrations, and reporting.\n\n - Demonstrated experience building People analytics and workforce reporting that executives rely on to make decisions.\n\n - Experience partnering with Finance and Legal on pay equity, compensation cycles, and multi-region compliance.\n\n\n\nPreferred Qualifications\n\n - Experience supporting executive and/or board-level compensation.\n\n - Global Total Rewards experience across multiple countries (e.g., the US and India).\n\n - Familiarity with market benchmarking frameworks such as Radford or Pave\n\n - Experience redesigning People workflows around AI capabilities. \n\n\n\nAt HackerOne, we embrace a Flexible Work approach that gives us the freedom to do our best work while also fostering the connections and community that make us stronger. Reflecting this philosophy, this is a remote role targeted for candidates within ~50 miles of San Francisco, CA. We believe this balance of proximity and flexibility gives Hackeronies the chance to occasionally come together – fostering collaboration, connection, and in-person moments that enrich our culture – while still preserving the benefits of remote work.\n\n\n\n\n\n\n\n#LI-IJ\n\n\nJOB BENEFITS:\n\n - Health (medical, vision, dental), life, and disability insurance*\n\n - Equity stock options\n\n - Retirement plans\n\n - Paid public holidays and unlimited PTO\n\n - Paid maternity and parental leave\n\n - Leaves of absence (including caregiver leave and leave under CO's Healthy Families and Workplaces Act)\n\n - Employee Assistance Program\n\n*Eligibility may differ by country\n\nWe're committed to building a global team! For certain roles outside the United States, India, the U.K., and the Netherlands, we partner with Remote.com https://remote.com/preemployment-faq as our Employer of Record (EOR).\n\n\n\nVisa/work permit sponsorship is not available. \n\n\n\nEmployment at HackerOne is contingent on a background check.\n\n\n\nHackerOne is an Equal Opportunity Employer in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, pregnancy, disability or veteran status, or any other protected characteristic as outlined by international, federal, state, or local laws.\n\n\n\nThis policy applies to all HackerOne employment practices, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. HackerOne makes hiring decisions based solely on qualifications, merit, and business needs at the time.\n\n\n\nFor US based roles only: Pursuant to the San Francisco Fair Chance Ordinance, all qualified applicants with arrest and conviction records will be considered for the position."},{"id":"458ddfb9-fe92-45f2-bd96-0de37488ed25","title":"Staff Software Engineer, Applied AI","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"Seattle","secondaryLocations":[],"publishedAt":"2026-10-27T21:06:18.727+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressRegion":"Washington","addressCountry":"United States","addressLocality":"Seattle"}},"jobUrl":"https://jobs.ashbyhq.com/hackerone/458ddfb9-fe92-45f2-bd96-0de37488ed25","applyUrl":"https://jobs.ashbyhq.com/hackerone/458ddfb9-fe92-45f2-bd96-0de37488ed25/application","descriptionHtml":"<p style=\"min-height:1.5em\">HackerOne is a global leader in Continuous Threat Exposure Management (CTEM) and the only solution provider that pairs the simultaneous trust of the Fortune 500 and the world's largest community of security researchers to secure the AI-native enterprise. The H1 Platform unites agentic AI solutions with security researchers ingenuity to continuously discover, validate, prioritize, and remediate exposures across code, cloud, and AI systems. Through solutions such as agentic and human offensive security testing, AI red teaming, code security, validation, and remediation, HackerOne delivers measurable, continuous reduction of cyber risk for enterprises. Industry leaders, including Anthropic, <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"http://Crypto.com\">Crypto.com</a>, General Motors, Goldman Sachs, Lufthansa, Uber, UK Ministry of Defence, and the U.S. Department of Defense, trust HackerOne to safeguard their digital ecosystems. HackerOne was recognized in Gartner’s Emerging Tech Impact Radar: AI Cybersecurity Ecosystem report for its leadership in AI Security Testing.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>HackerOne Values</strong></p><p style=\"min-height:1.5em\">HackerOne is dedicated to fostering a strong and inclusive culture. HackerOne is <strong>Customer Obsessed</strong> and prioritizes customer outcomes in our decisions and actions. We <strong>Default to Disclosure</strong> by operating with transparency and integrity, ensuring trust and accountability. Employees, researchers, customers, and partners<strong> Win Together </strong>by fostering empowerment, inclusion, respect, and accountability.</p><p style=\"min-height:1.5em\"></p><h2><strong><u>Staff Software Engineer, Applied AI</u></strong></h2><h2><strong><u>Remote Location: </u></strong><em><strong><u>Seattle, WA</u></strong></em></h2><p style=\"min-height:1.5em\"></p><h1><strong>Position Summary</strong></h1><p style=\"min-height:1.5em\">At HackerOne, we’re advancing a new era of <strong>AI-powered offensive security</strong>. As a <strong>Staff AI Engineer</strong>, you’ll help shape the evolution of our autonomous <strong>HAI platform</strong>, driving the integration of advanced AI and agentic frameworks into HackerOne’s products.</p><p style=\"min-height:1.5em\">You will build intelligent security agents that reason, act, and learn — helping security teams identify, validate, and remediate vulnerabilities faster than ever. This is a high-impact technical role, reporting to the <strong>VP, AI Engineering</strong>, where you will architect the systems and frameworks that power the next generation of <strong>AI-driven vulnerability discovery</strong>.</p><p style=\"min-height:1.5em\">At HackerOne, we embrace a Flexible Work approach that gives us the freedom to do our best work while also fostering the connections and community that make us stronger. Reflecting this philosophy, this is a role targeted for candidates within ~50 miles of <strong>Seattle, WA</strong>. We believe this balance of proximity and flexibility gives Hackeronies the chance to occasionally come together – fostering collaboration, connection, and in-person moments that enrich our culture – while still preserving the benefits of remote work. Must be able and willing to come to the office once per week (typically Thursdays).</p><div style=\"min-height:1.2em;margin-top:0px;margin-bottom:0px\"> </div><div style=\"min-height:1.2em;margin-top:0px;margin-bottom:0px\"> </div><h1><strong>Primary Responsibilities</strong></h1><p style=\"min-height:1.5em\">Success in the <strong>Staff AI Engineer</strong> role will be accomplished by delivering on the responsibilities below in alignment with the <strong>Talent Principles</strong> that define how we work at HackerOne.</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Architect and enhance our autonomous security agent “Hai,” building intelligent systems capable of natural-language reasoning, vulnerability detection, and actionable recommendations, all grounded in an <strong>AI-First</strong> mindset.</p></li><li><p style=\"min-height:1.5em\">Build components and services that integrate agentic AI design patterns—such as orchestration, memory systems, RAG, long-horizon tasks, and LLM-based models—into the HackerOne platform, applying an <strong>AI-First</strong> approach to improve vulnerability detection and security automation.</p></li><li><p style=\"min-height:1.5em\">Partner across Product, Security Research, and Engineering to introduce AI capabilities into the broader HackerOne ecosystem. As the company evolves rapidly, bring clarity and stability to shifting requirements by demonstrating strong <strong>Change Agility</strong>.</p></li><li><p style=\"min-height:1.5em\">Design and implement AI red-teaming agents and frameworks that proactively surface weaknesses in LLMs, generative-AI systems, and applied AI deployments, using <strong>First Principles Problem Solving</strong> to break problems down and build durable, foundational solutions.</p></li><li><p style=\"min-height:1.5em\">Establish meaningful metrics, observability, evaluation frameworks, and continuous feedback loops to improve model performance, safety, and user impact—ensuring decisions are grounded in <strong>Data-Driven Decision Making</strong>.</p></li><li><p style=\"min-height:1.5em\">Stay current with emerging AI safety research, adversarial-testing techniques, and agentic-system patterns, and integrate those learnings into HackerOne’s responsible-AI strategy with adaptability and a growth-oriented <strong>Change Agility</strong> mindset.</p></li><li><p style=\"min-height:1.5em\">Build APIs and integrations that enable seamless interaction between AI models, security tools, and the broader HackerOne platform, ensuring security, scalability, and interoperability across systems.</p></li></ul><h1><br /><strong>Minimum Qualifications</strong></h1><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">8+ years of experience as a <strong>software engineer</strong>, including deep experience building and maintaining <strong>production-grade AI platforms</strong> and infrastructure.</p></li><li><p style=\"min-height:1.5em\">Must be able and willing to come to the office once per week (typically Thursdays).</p></li><li><p style=\"min-height:1.5em\">Proven expertise in <strong>large language models (LLMs), generative AI, and machine learning frameworks</strong> such as <strong>TensorFlow, PyTorch, and Transformers</strong> in production environments.</p></li><li><p style=\"min-height:1.5em\">Strong hands-on experience in <strong>AI platform engineering</strong>, including <strong>model deployment, MLOps pipelines, model serving infrastructure</strong>, and <strong>shared AI services architecture</strong>.</p></li><li><p style=\"min-height:1.5em\">Experience building systems that support <strong>multiple AI product teams and applications</strong>, enabling scalable experimentation and deployment.</p></li><li><p style=\"min-height:1.5em\">Solid understanding of <strong>AI safety and alignment principles</strong>, including <strong>responsible AI development, bias mitigation, and ethical AI practices</strong>.</p></li></ul><p style=\"min-height:1.5em\"></p><div style=\"min-height:1.2em;margin-top:0px;margin-bottom:0px\"> </div><h1><strong>Preferred Qualifications</strong></h1><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Experience building <strong>AI development platforms</strong>, <strong>model registries</strong>, <strong>experimentation frameworks</strong>, and tools that accelerate AI innovation across organizations.</p></li><li><p style=\"min-height:1.5em\">Familiarity with <strong>ReAct</strong>, <strong>AutoGen</strong>, or <strong>Semantic Kernel</strong> for <strong>agentic orchestration</strong> and multi-agent collaboration.</p></li><li><p style=\"min-height:1.5em\">Experience in <strong>agent action routing</strong>, <strong>secure tool usage APIs</strong>, and <strong>feedback loops</strong> for autonomous agents.</p></li><li><p style=\"min-height:1.5em\">Knowledge of <strong>prompt engineering</strong>, <strong>fine-tuning</strong>, <strong>retrieval-augmented generation (RAG)</strong>, and <strong>advanced LLM optimization</strong> strategies.</p></li><li><p style=\"min-height:1.5em\">Experience with <strong>cloud-based AI/ML services</strong> (AWS Bedrock, GCP Vertex AI, Azure ML) and <strong>containerization technologies</strong> (Docker, Kubernetes) for AI workloads.</p></li><li><p style=\"min-height:1.5em\">Familiarity with <strong>Ruby on Rails</strong>, <strong>GraphQL</strong>, and <strong>React</strong>, and experience integrating AI capabilities into production web applications and APIs.</p></li></ul><p style=\"min-height:1.5em\"></p><div style=\"min-height:1.2em;margin-top:0px;margin-bottom:0px\"> </div><h2><strong>Job Benefits:</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Health (medical, vision, dental), life, and disability insurance*</p></li><li><p style=\"min-height:1.5em\">Equity stock options</p></li><li><p style=\"min-height:1.5em\">Retirement plans</p></li><li><p style=\"min-height:1.5em\">Paid public holidays and unlimited PTO</p></li><li><p style=\"min-height:1.5em\">Paid maternity and parental leave</p></li><li><p style=\"min-height:1.5em\">Leaves of absence (including caregiver leave and leave under CO's Healthy Families and Workplaces Act)</p></li><li><p style=\"min-height:1.5em\">Employee Assistance Program</p></li><li><p style=\"min-height:1.5em\">Flexible Work Stipend</p></li></ul><p style=\"min-height:1.5em\">*Eligibility may differ by country</p><div style=\"min-height:1.2em;margin-top:0px;margin-bottom:0px\"> </div><div style=\"min-height:1.2em;margin-top:0px;margin-bottom:0px\"> </div><p style=\"min-height:1.5em\"><strong>Employment at HackerOne is contingent on a background check.</strong></p><p style=\"min-height:1.5em\">HackerOne is an Equal Opportunity Employer in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or expression, national origin, pregnancy, disability, veteran status, or any other protected characteristic as outlined by law.</p><h2>Job Benefits:</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Health (medical, vision, dental), life, and disability insurance*</p></li><li><p style=\"min-height:1.5em\">Equity stock options</p></li><li><p style=\"min-height:1.5em\">Retirement plans</p></li><li><p style=\"min-height:1.5em\">Paid public holidays and unlimited PTO</p></li><li><p style=\"min-height:1.5em\">Paid maternity and parental leave</p></li><li><p style=\"min-height:1.5em\">Leaves of absence (including caregiver leave and leave under CO's Healthy Families and Workplaces Act)</p></li><li><p style=\"min-height:1.5em\">Employee Assistance Program</p></li></ul><p style=\"min-height:1.5em\"><strong>*Eligibility may differ by country</strong></p><p style=\"min-height:1.5em\">We're committed to building a global team! For certain roles outside the United States, India, the U.K., and the Netherlands, we partner with <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://remote.com/preemployment-faq\"><u>Remote.com</u></a> as our Employer of Record (EOR).</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">Visa/work permit sponsorship is not available. </p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><em>Employment at HackerOne is contingent on a background check.</em></p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">HackerOne is an Equal Opportunity Employer in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, pregnancy, disability or veteran status, or any other protected characteristic as outlined by international, federal, state, or local laws.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">This policy applies to all HackerOne employment practices, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. HackerOne makes hiring decisions based solely on qualifications, merit, and business needs at the time.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">For US based roles only: Pursuant to the San Francisco Fair Chance Ordinance, all qualified applicants with arrest and conviction records will be considered for the position.</p>","descriptionPlain":"HackerOne is a global leader in Continuous Threat Exposure Management (CTEM) and the only solution provider that pairs the simultaneous trust of the Fortune 500 and the world's largest community of security researchers to secure the AI-native enterprise. The H1 Platform unites agentic AI solutions with security researchers ingenuity to continuously discover, validate, prioritize, and remediate exposures across code, cloud, and AI systems. Through solutions such as agentic and human offensive security testing, AI red teaming, code security, validation, and remediation, HackerOne delivers measurable, continuous reduction of cyber risk for enterprises. Industry leaders, including Anthropic, Crypto.com http://Crypto.com, General Motors, Goldman Sachs, Lufthansa, Uber, UK Ministry of Defence, and the U.S. Department of Defense, trust HackerOne to safeguard their digital ecosystems. HackerOne was recognized in Gartner’s Emerging Tech Impact Radar: AI Cybersecurity Ecosystem report for its leadership in AI Security Testing.\n\n\n\nHackerOne Values\n\nHackerOne is dedicated to fostering a strong and inclusive culture. HackerOne is Customer Obsessed and prioritizes customer outcomes in our decisions and actions. We Default to Disclosure by operating with transparency and integrity, ensuring trust and accountability. Employees, researchers, customers, and partners Win Together by fostering empowerment, inclusion, respect, and accountability.\n\n\n\n\nSTAFF SOFTWARE ENGINEER, APPLIED AI\n\n\nREMOTE LOCATION: SEATTLE, WA\n\n\n\n\nPOSITION SUMMARY\n\nAt HackerOne, we’re advancing a new era of AI-powered offensive security. As a Staff AI Engineer, you’ll help shape the evolution of our autonomous HAI platform, driving the integration of advanced AI and agentic frameworks into HackerOne’s products.\n\nYou will build intelligent security agents that reason, act, and learn — helping security teams identify, validate, and remediate vulnerabilities faster than ever. This is a high-impact technical role, reporting to the VP, AI Engineering, where you will architect the systems and frameworks that power the next generation of AI-driven vulnerability discovery.\n\nAt HackerOne, we embrace a Flexible Work approach that gives us the freedom to do our best work while also fostering the connections and community that make us stronger. Reflecting this philosophy, this is a role targeted for candidates within ~50 miles of Seattle, WA. We believe this balance of proximity and flexibility gives Hackeronies the chance to occasionally come together – fostering collaboration, connection, and in-person moments that enrich our culture – while still preserving the benefits of remote work. Must be able and willing to come to the office once per week (typically Thursdays).\n\n \n \n\n\nPRIMARY RESPONSIBILITIES\n\nSuccess in the Staff AI Engineer role will be accomplished by delivering on the responsibilities below in alignment with the Talent Principles that define how we work at HackerOne.\n\n - Architect and enhance our autonomous security agent “Hai,” building intelligent systems capable of natural-language reasoning, vulnerability detection, and actionable recommendations, all grounded in an AI-First mindset.\n\n - Build components and services that integrate agentic AI design patterns—such as orchestration, memory systems, RAG, long-horizon tasks, and LLM-based models—into the HackerOne platform, applying an AI-First approach to improve vulnerability detection and security automation.\n\n - Partner across Product, Security Research, and Engineering to introduce AI capabilities into the broader HackerOne ecosystem. As the company evolves rapidly, bring clarity and stability to shifting requirements by demonstrating strong Change Agility.\n\n - Design and implement AI red-teaming agents and frameworks that proactively surface weaknesses in LLMs, generative-AI systems, and applied AI deployments, using First Principles Problem Solving to break problems down and build durable, foundational solutions.\n\n - Establish meaningful metrics, observability, evaluation frameworks, and continuous feedback loops to improve model performance, safety, and user impact—ensuring decisions are grounded in Data-Driven Decision Making.\n\n - Stay current with emerging AI safety research, adversarial-testing techniques, and agentic-system patterns, and integrate those learnings into HackerOne’s responsible-AI strategy with adaptability and a growth-oriented Change Agility mindset.\n\n - Build APIs and integrations that enable seamless interaction between AI models, security tools, and the broader HackerOne platform, ensuring security, scalability, and interoperability across systems.\n\n\n\nMINIMUM QUALIFICATIONS\n\n - 8+ years of experience as a software engineer, including deep experience building and maintaining production-grade AI platforms and infrastructure.\n\n - Must be able and willing to come to the office once per week (typically Thursdays).\n\n - Proven expertise in large language models (LLMs), generative AI, and machine learning frameworks such as TensorFlow, PyTorch, and Transformers in production environments.\n\n - Strong hands-on experience in AI platform engineering, including model deployment, MLOps pipelines, model serving infrastructure, and shared AI services architecture.\n\n - Experience building systems that support multiple AI product teams and applications, enabling scalable experimentation and deployment.\n\n - Solid understanding of AI safety and alignment principles, including responsible AI development, bias mitigation, and ethical AI practices.\n\n\n\n \n\n\nPREFERRED QUALIFICATIONS\n\n - Experience building AI development platforms, model registries, experimentation frameworks, and tools that accelerate AI innovation across organizations.\n\n - Familiarity with ReAct, AutoGen, or Semantic Kernel for agentic orchestration and multi-agent collaboration.\n\n - Experience in agent action routing, secure tool usage APIs, and feedback loops for autonomous agents.\n\n - Knowledge of prompt engineering, fine-tuning, retrieval-augmented generation (RAG), and advanced LLM optimization strategies.\n\n - Experience with cloud-based AI/ML services (AWS Bedrock, GCP Vertex AI, Azure ML) and containerization technologies (Docker, Kubernetes) for AI workloads.\n\n - Familiarity with Ruby on Rails, GraphQL, and React, and experience integrating AI capabilities into production web applications and APIs.\n\n\n\n \n\n\nJOB BENEFITS:\n\n - Health (medical, vision, dental), life, and disability insurance*\n\n - Equity stock options\n\n - Retirement plans\n\n - Paid public holidays and unlimited PTO\n\n - Paid maternity and parental leave\n\n - Leaves of absence (including caregiver leave and leave under CO's Healthy Families and Workplaces Act)\n\n - Employee Assistance Program\n\n - Flexible Work Stipend\n\n*Eligibility may differ by country\n\n \n \n\nEmployment at HackerOne is contingent on a background check.\n\nHackerOne is an Equal Opportunity Employer in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or expression, national origin, pregnancy, disability, veteran status, or any other protected characteristic as outlined by law.\n\n\nJOB BENEFITS:\n\n - Health (medical, vision, dental), life, and disability insurance*\n\n - Equity stock options\n\n - Retirement plans\n\n - Paid public holidays and unlimited PTO\n\n - Paid maternity and parental leave\n\n - Leaves of absence (including caregiver leave and leave under CO's Healthy Families and Workplaces Act)\n\n - Employee Assistance Program\n\n*Eligibility may differ by country\n\nWe're committed to building a global team! For certain roles outside the United States, India, the U.K., and the Netherlands, we partner with Remote.com https://remote.com/preemployment-faq as our Employer of Record (EOR).\n\n\n\nVisa/work permit sponsorship is not available. \n\n\n\nEmployment at HackerOne is contingent on a background check.\n\n\n\nHackerOne is an Equal Opportunity Employer in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, pregnancy, disability or veteran status, or any other protected characteristic as outlined by international, federal, state, or local laws.\n\n\n\nThis policy applies to all HackerOne employment practices, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. HackerOne makes hiring decisions based solely on qualifications, merit, and business needs at the time.\n\n\n\nFor US based roles only: Pursuant to the San Francisco Fair Chance Ordinance, all qualified applicants with arrest and conviction records will be considered for the position."},{"id":"6af1868c-0cca-447e-b468-aeb37ac0437a","title":"Content Marketing Manager","department":"Marketing","team":"Marketing","employmentType":"FullTime","location":"Austin","secondaryLocations":[],"publishedAt":"2026-10-20T17:01:05.148+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressRegion":"Texas","addressCountry":"United States","addressLocality":"Austin"}},"jobUrl":"https://jobs.ashbyhq.com/hackerone/6af1868c-0cca-447e-b468-aeb37ac0437a","applyUrl":"https://jobs.ashbyhq.com/hackerone/6af1868c-0cca-447e-b468-aeb37ac0437a/application","descriptionHtml":"<p style=\"min-height:1.5em\">HackerOne is a global leader in Continuous Threat Exposure Management (CTEM) and the only solution provider that pairs the simultaneous trust of the Fortune 500 and the world's largest community of security researchers to secure the AI-native enterprise. The H1 Platform unites agentic AI solutions with security researchers ingenuity to continuously discover, validate, prioritize, and remediate exposures across code, cloud, and AI systems. Through solutions such as agentic and human offensive security testing, AI red teaming, code security, validation, and remediation, HackerOne delivers measurable, continuous reduction of cyber risk for enterprises. Industry leaders, including Anthropic, <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"http://Crypto.com\">Crypto.com</a>, General Motors, Goldman Sachs, Lufthansa, Uber, UK Ministry of Defence, and the U.S. Department of Defense, trust HackerOne to safeguard their digital ecosystems. HackerOne was recognized in Gartner’s Emerging Tech Impact Radar: AI Cybersecurity Ecosystem report for its leadership in AI Security Testing.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>HackerOne Values</strong></p><p style=\"min-height:1.5em\">HackerOne is dedicated to fostering a strong and inclusive culture. HackerOne is <strong>Customer Obsessed</strong> and prioritizes customer outcomes in our decisions and actions. We <strong>Default to Disclosure</strong> by operating with transparency and integrity, ensuring trust and accountability. Employees, researchers, customers, and partners<strong> Win Together </strong>by fostering empowerment, inclusion, respect, and accountability.</p><p style=\"min-height:1.5em\"></p><h2><em><strong>Remote role for candidates located in HackerOne's Hubs located:</strong></em></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">San Francisco, California, U.S.</p></li><li><p style=\"min-height:1.5em\">Seattle, Washington, U.S.</p></li><li><p style=\"min-height:1.5em\">Austin, Texas, U.S.</p></li><li><p style=\"min-height:1.5em\">Washington, D.C., U.S.</p></li><li><p style=\"min-height:1.5em\">Boston, Massachusetts, U.S.</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>Position Summary</strong></h2><p style=\"min-height:1.5em\">At HackerOne, great content starts with a great story. It’s how we make complex cybersecurity topics understandable, turn original research into insights people remember, and build trust with security leaders.</p><p style=\"min-height:1.5em\">As our Content Marketing Manager, you’ll help find and tell those stories. You’ll lead key parts of our content program, including the HackerOne blog, annual research, search optimization, and editorial standards. You’ll work with experts across HackerOne to uncover interesting ideas, find the story in the data, and turn technical expertise into content that is clear, useful, and worth reading.</p><p style=\"min-height:1.5em\">This role is part editor, part storyteller, and part content strategist. You’ll bring strong editorial judgment, curiosity, and an audience-first mindset to what we create, while using data, search insights, and AI tools to help our content reach the right people and make a measurable impact.</p><p style=\"min-height:1.5em\"></p><h2><strong>What You Will Do</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Manage the HackerOne blog, including the editorial calendar, story development, publishing, optimization, and performance tracking.</p></li><li><p style=\"min-height:1.5em\">Lead the development of HackerOne’s annual research and flagship reports, finding the strongest stories in our data and working with internal experts and partners to turn those insights into compelling narratives.</p></li><li><p style=\"min-height:1.5em\">Find stories across HackerOne by interviewing subject matter experts, asking the right questions, and identifying perspectives that can strengthen our thought leadership.</p></li><li><p style=\"min-height:1.5em\">Turn complex cybersecurity topics into clear, engaging content for security leaders without losing the substance or expertise behind them.</p></li><li><p style=\"min-height:1.5em\">Help execute our answer engine optimization (AEO) and search engine optimization (SEO) strategy, using search data and audience insights to identify opportunities and improve content performance.</p></li><li><p style=\"min-height:1.5em\">Maintain and apply HackerOne’s Style Guide to ensure our content is clear, consistent, and distinctly HackerOne.</p></li><li><p style=\"min-height:1.5em\">Manage the content intake process, helping teams sharpen ideas, prioritize requests, and move strong stories from concept to publication.</p></li><li><p style=\"min-height:1.5em\">Multiply the impact of our best stories by adapting content for campaigns, social media, and audience engagement.</p></li><li><p style=\"min-height:1.5em\">Measure content performance and use those insights to understand what resonates with our audience and inform what we create next.</p></li><li><p style=\"min-height:1.5em\">Use AI tools throughout the content process to support research, idea development, drafting, editing, optimization, and repurposing while maintaining strong human editorial judgment.</p></li></ul><h2><strong>Minimum Qualifications</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">3+ years of experience in content marketing, editorial, journalism, or a related role.</p></li><li><p style=\"min-height:1.5em\">A strong storyteller with demonstrated experience finding an interesting angle, building a clear narrative, and making complex subjects engaging and accessible.</p></li><li><p style=\"min-height:1.5em\">Excellent writing, editing, and interviewing skills, with strong editorial judgment and attention to detail.</p></li><li><p style=\"min-height:1.5em\">Experience developing research-driven content, reports, or thought leadership and turning data and expert insights into stories for a specific audience.</p></li><li><p style=\"min-height:1.5em\">Experience managing a content program, publication, or editorial calendar.</p></li><li><p style=\"min-height:1.5em\">Experience with SEO and/or AEO, including keyword research, content optimization, and performance measurement.</p></li><li><p style=\"min-height:1.5em\">Experience using AI tools to support content creation, research, optimization, or other marketing workflows.</p></li><li><p style=\"min-height:1.5em\">Strong collaboration and project management skills, with the ability to work across teams and bring ideas from concept to publication.</p></li></ul><h2><strong>Preferred Qualifications</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Experience creating content for B2B technology, cybersecurity, or another technical industry.</p></li><li><p style=\"min-height:1.5em\">A background in journalism, editorial, research, or another field where interviewing and story development are core skills.</p></li><li><p style=\"min-height:1.5em\">Familiarity with content and search performance tools such as Google Analytics, SEMrush, or similar tools.</p></li><li><p style=\"min-height:1.5em\">Experience adapting stories and content for social media and other marketing channels.</p></li><li><p style=\"min-height:1.5em\">Experience partnering with product marketing, demand generation, communications, or product teams.</p></li><li><p style=\"min-height:1.5em\">Curiosity about how search, AI, and changing audience behaviors are reshaping content and storytelling.</p></li></ul><h2>Job Benefits:</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Health (medical, vision, dental), life, and disability insurance*</p></li><li><p style=\"min-height:1.5em\">Equity stock options</p></li><li><p style=\"min-height:1.5em\">Retirement plans</p></li><li><p style=\"min-height:1.5em\">Paid public holidays and unlimited PTO</p></li><li><p style=\"min-height:1.5em\">Paid maternity and parental leave</p></li><li><p style=\"min-height:1.5em\">Leaves of absence (including caregiver leave and leave under CO's Healthy Families and Workplaces Act)</p></li><li><p style=\"min-height:1.5em\">Employee Assistance Program</p></li></ul><p style=\"min-height:1.5em\"><strong>*Eligibility may differ by country</strong></p><p style=\"min-height:1.5em\">We're committed to building a global team! For certain roles outside the United States, India, the U.K., and the Netherlands, we partner with <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://remote.com/preemployment-faq\"><u>Remote.com</u></a> as our Employer of Record (EOR).</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">Visa/work permit sponsorship is not available. </p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><em>Employment at HackerOne is contingent on a background check.</em></p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">HackerOne is an Equal Opportunity Employer in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, pregnancy, disability or veteran status, or any other protected characteristic as outlined by international, federal, state, or local laws.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">This policy applies to all HackerOne employment practices, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. HackerOne makes hiring decisions based solely on qualifications, merit, and business needs at the time.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">For US based roles only: Pursuant to the San Francisco Fair Chance Ordinance, all qualified applicants with arrest and conviction records will be considered for the position.</p>","descriptionPlain":"HackerOne is a global leader in Continuous Threat Exposure Management (CTEM) and the only solution provider that pairs the simultaneous trust of the Fortune 500 and the world's largest community of security researchers to secure the AI-native enterprise. The H1 Platform unites agentic AI solutions with security researchers ingenuity to continuously discover, validate, prioritize, and remediate exposures across code, cloud, and AI systems. Through solutions such as agentic and human offensive security testing, AI red teaming, code security, validation, and remediation, HackerOne delivers measurable, continuous reduction of cyber risk for enterprises. Industry leaders, including Anthropic, Crypto.com http://Crypto.com, General Motors, Goldman Sachs, Lufthansa, Uber, UK Ministry of Defence, and the U.S. Department of Defense, trust HackerOne to safeguard their digital ecosystems. HackerOne was recognized in Gartner’s Emerging Tech Impact Radar: AI Cybersecurity Ecosystem report for its leadership in AI Security Testing.\n\n\n\nHackerOne Values\n\nHackerOne is dedicated to fostering a strong and inclusive culture. HackerOne is Customer Obsessed and prioritizes customer outcomes in our decisions and actions. We Default to Disclosure by operating with transparency and integrity, ensuring trust and accountability. Employees, researchers, customers, and partners Win Together by fostering empowerment, inclusion, respect, and accountability.\n\n\n\n\nREMOTE ROLE FOR CANDIDATES LOCATED IN HACKERONE'S HUBS LOCATED:\n\n - San Francisco, California, U.S.\n\n - Seattle, Washington, U.S.\n\n - Austin, Texas, U.S.\n\n - Washington, D.C., U.S.\n\n - Boston, Massachusetts, U.S.\n\n\n\n\nPOSITION SUMMARY\n\nAt HackerOne, great content starts with a great story. It’s how we make complex cybersecurity topics understandable, turn original research into insights people remember, and build trust with security leaders.\n\nAs our Content Marketing Manager, you’ll help find and tell those stories. You’ll lead key parts of our content program, including the HackerOne blog, annual research, search optimization, and editorial standards. You’ll work with experts across HackerOne to uncover interesting ideas, find the story in the data, and turn technical expertise into content that is clear, useful, and worth reading.\n\nThis role is part editor, part storyteller, and part content strategist. You’ll bring strong editorial judgment, curiosity, and an audience-first mindset to what we create, while using data, search insights, and AI tools to help our content reach the right people and make a measurable impact.\n\n\n\n\nWHAT YOU WILL DO\n\n - Manage the HackerOne blog, including the editorial calendar, story development, publishing, optimization, and performance tracking.\n\n - Lead the development of HackerOne’s annual research and flagship reports, finding the strongest stories in our data and working with internal experts and partners to turn those insights into compelling narratives.\n\n - Find stories across HackerOne by interviewing subject matter experts, asking the right questions, and identifying perspectives that can strengthen our thought leadership.\n\n - Turn complex cybersecurity topics into clear, engaging content for security leaders without losing the substance or expertise behind them.\n\n - Help execute our answer engine optimization (AEO) and search engine optimization (SEO) strategy, using search data and audience insights to identify opportunities and improve content performance.\n\n - Maintain and apply HackerOne’s Style Guide to ensure our content is clear, consistent, and distinctly HackerOne.\n\n - Manage the content intake process, helping teams sharpen ideas, prioritize requests, and move strong stories from concept to publication.\n\n - Multiply the impact of our best stories by adapting content for campaigns, social media, and audience engagement.\n\n - Measure content performance and use those insights to understand what resonates with our audience and inform what we create next.\n\n - Use AI tools throughout the content process to support research, idea development, drafting, editing, optimization, and repurposing while maintaining strong human editorial judgment.\n\n\nMINIMUM QUALIFICATIONS\n\n - 3+ years of experience in content marketing, editorial, journalism, or a related role.\n\n - A strong storyteller with demonstrated experience finding an interesting angle, building a clear narrative, and making complex subjects engaging and accessible.\n\n - Excellent writing, editing, and interviewing skills, with strong editorial judgment and attention to detail.\n\n - Experience developing research-driven content, reports, or thought leadership and turning data and expert insights into stories for a specific audience.\n\n - Experience managing a content program, publication, or editorial calendar.\n\n - Experience with SEO and/or AEO, including keyword research, content optimization, and performance measurement.\n\n - Experience using AI tools to support content creation, research, optimization, or other marketing workflows.\n\n - Strong collaboration and project management skills, with the ability to work across teams and bring ideas from concept to publication.\n\n\nPREFERRED QUALIFICATIONS\n\n - Experience creating content for B2B technology, cybersecurity, or another technical industry.\n\n - A background in journalism, editorial, research, or another field where interviewing and story development are core skills.\n\n - Familiarity with content and search performance tools such as Google Analytics, SEMrush, or similar tools.\n\n - Experience adapting stories and content for social media and other marketing channels.\n\n - Experience partnering with product marketing, demand generation, communications, or product teams.\n\n - Curiosity about how search, AI, and changing audience behaviors are reshaping content and storytelling.\n\n\nJOB BENEFITS:\n\n - Health (medical, vision, dental), life, and disability insurance*\n\n - Equity stock options\n\n - Retirement plans\n\n - Paid public holidays and unlimited PTO\n\n - Paid maternity and parental leave\n\n - Leaves of absence (including caregiver leave and leave under CO's Healthy Families and Workplaces Act)\n\n - Employee Assistance Program\n\n*Eligibility may differ by country\n\nWe're committed to building a global team! For certain roles outside the United States, India, the U.K., and the Netherlands, we partner with Remote.com https://remote.com/preemployment-faq as our Employer of Record (EOR).\n\n\n\nVisa/work permit sponsorship is not available. \n\n\n\nEmployment at HackerOne is contingent on a background check.\n\n\n\nHackerOne is an Equal Opportunity Employer in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, pregnancy, disability or veteran status, or any other protected characteristic as outlined by international, federal, state, or local laws.\n\n\n\nThis policy applies to all HackerOne employment practices, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. HackerOne makes hiring decisions based solely on qualifications, merit, and business needs at the time.\n\n\n\nFor US based roles only: Pursuant to the San Francisco Fair Chance Ordinance, all qualified applicants with arrest and conviction records will be considered for the position."},{"id":"ed31007b-6c3e-4124-b7a2-c7a3cfbb1ad3","title":"Senior Automation Engineer, IT Help Desk","department":"Office of the CISO","team":"Office of the CISO","employmentType":"FullTime","location":"Pune","secondaryLocations":[],"publishedAt":"2026-10-14T11:41:08.435+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Maharashtra","addressCountry":"India","addressLocality":"Pune"}},"jobUrl":"https://jobs.ashbyhq.com/hackerone/ed31007b-6c3e-4124-b7a2-c7a3cfbb1ad3","applyUrl":"https://jobs.ashbyhq.com/hackerone/ed31007b-6c3e-4124-b7a2-c7a3cfbb1ad3/application","descriptionHtml":"<p style=\"min-height:1.5em\">HackerOne is a global leader in Continuous Threat Exposure Management (CTEM) and the only solution provider that pairs the simultaneous trust of the Fortune 500 and the world's largest community of security researchers to secure the AI-native enterprise. The H1 Platform unites agentic AI solutions with security researchers ingenuity to continuously discover, validate, prioritize, and remediate exposures across code, cloud, and AI systems. Through solutions such as agentic and human offensive security testing, AI red teaming, code security, validation, and remediation, HackerOne delivers measurable, continuous reduction of cyber risk for enterprises. Industry leaders, including Anthropic, <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"http://Crypto.com\">Crypto.com</a>, General Motors, Goldman Sachs, Lufthansa, Uber, UK Ministry of Defence, and the U.S. Department of Defense, trust HackerOne to safeguard their digital ecosystems. HackerOne was recognized in Gartner’s Emerging Tech Impact Radar: AI Cybersecurity Ecosystem report for its leadership in AI Security Testing.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>HackerOne Values</strong></p><p style=\"min-height:1.5em\">HackerOne is dedicated to fostering a strong and inclusive culture. HackerOne is <strong>Customer Obsessed</strong> and prioritizes customer outcomes in our decisions and actions. We <strong>Default to Disclosure</strong> by operating with transparency and integrity, ensuring trust and accountability. Employees, researchers, customers, and partners<strong> Win Together </strong>by fostering empowerment, inclusion, respect, and accountability.</p><p style=\"min-height:1.5em\"></p><h1><strong>Senior Automation Engineer, IT Help Desk</strong></h1><h3>Location: Pune, India (working onsite)</h3><p style=\"min-height:1.5em\"></p><h2>Position Summary</h2><p style=\"min-height:1.5em\">HackerOne is building an AI-native approach to Enterprise IT, where AI agents are the first line of support and every human interaction becomes an opportunity to make those agents smarter. As Senior Automation Engineer, IT Help Desk, you will build and operate this model—combining exceptional internal customer service with hands-on engineering to create AI agents, automations, and support experiences that help Hackeronies do their best work.</p><p style=\"min-height:1.5em\">This is not a traditional help desk role. You will work in a highly technical, developer-heavy environment and be expected to build with AI yourself: writing code, developing and improving agents, understanding developer workflows, and using data to systematically shift support from human intervention toward automated resolution. The underlying model is Tier 1 AI Agents, Tier 2 human support/on-call, and Tier 3+ deep technical escalation to owning teams, with the explicit goal of continually moving repeatable work toward Tier 1.</p><p style=\"min-height:1.5em\">We opened our new office in Pune, India to welcome team members who value in-person connection, collaboration, and shared purpose. For the types of challenges we’ll tackle and the work we’ll do together, we believe in-person connection will be essential to building strong relationships, solving problems effectively, and fostering a vibrant community.</p><p style=\"min-height:1.5em\">As a fully integrated part of HackerOne’s global team, the Pune office will play a meaningful role in advancing our culture and mission. At HackerOne, we Win Together – and our Pune team will help lead the way by shaping a dynamic, in-person culture rooted in purpose and partnership.</p><p style=\"min-height:1.5em\"></p><h2>Primary Responsibilities</h2><p style=\"min-height:1.5em\">Success in the Senior Automation Engineer, IT Help Desk role will be accomplished by delivering on the responsibilities below in alignment with the Values and Principles that define how we work at HackerOne.</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Build an <strong>AI Native</strong> IT support experience in which AI agents serve as Tier 1, providing automated first-pass and self-service resolution before requests reach human support. Write code and build, deploy, operate, and continuously improve the agents and automations that power this experience.</p></li><li><p style=\"min-height:1.5em\">Own the effectiveness of the Tier 1 / Tier 2 / Tier 3+ support model: enable Tier 2 to resolve issues AI cannot, establish clear paths to deep technical owners at Tier 3+, and systematically turn recurring human resolutions into knowledge, tooling, and automation that can move back into Tier 1.</p></li><li><p style=\"min-height:1.5em\">Deliver an exceptional internal customer experience across a highly technical organization, supporting developer workflows and tooling while creating a clear, consistent, trusted path for Hackeronies to get help.</p></li><li><p style=\"min-height:1.5em\">Apply <strong>Data-Driven Decision Making</strong> to deeply understand support demand and performance. Instrument the support experience, identify patterns and failure modes, and use measures such as Tier 1 resolution and owning-team velocity to determine where engineering and automation can have the greatest impact.</p></li><li><p style=\"min-height:1.5em\">Use <strong>First Principles Problem Solving</strong> to attack the root cause of recurring support needs rather than repeatedly treating symptoms. Simplify systems, eliminate unnecessary work, and design durable solutions that reduce friction for employees and technical teams.</p></li><li><p style=\"min-height:1.5em\">Practice <strong>Change Agility</strong> as AI capabilities, enterprise tooling, and HackerOne’s ways of working rapidly evolve. Experiment, learn from failures, and continuously adapt the support architecture as better models, tools, and approaches become available.</p></li><li><p style=\"min-height:1.5em\">Provide technically credible support across a broad enterprise environment spanning identity and access, collaboration, endpoints, SaaS, developer tooling, APIs, data systems, and AI infrastructure, while partnering effectively with Security, Engineering, Enterprise Systems, and other owning teams for deep technical escalations.</p></li><li><p style=\"min-height:1.5em\">Establish an obsessive feedback loop between service and engineering: understand what Hackeronies are trying to accomplish, document what AI cannot yet solve, identify opportunities to improve agents and tooling, and make the support experience measurably better over time.</p></li></ul><h2>Minimum Qualifications</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Significant hands-on experience supporting a technical, developer-heavy organization, with demonstrated understanding of developer workflows and tools such as Git, development environments, APIs, and AI-enabled developer tooling.</p></li><li><p style=\"min-height:1.5em\">Hands-on software development and automation experience, including demonstrated experience using AI to build working solutions—not simply consuming AI applications—with the ability to write, test, debug, deploy, and maintain code used in production workflows.</p></li><li><p style=\"min-height:1.5em\">Experience building or operating AI agents, LLM-powered applications, agentic workflows, or comparable AI automation, including integrating AI capabilities with enterprise systems, APIs, data, or internal tooling.</p></li><li><p style=\"min-height:1.5em\">Experience operating technically complex enterprise support or IT environments across areas such as identity and access, SaaS applications, collaboration platforms, endpoints, and developer tooling, with demonstrated ability to diagnose problems and determine when deep technical escalation is required.</p></li></ul><h2>Preferred Qualifications</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Experience with technologies represented in HackerOne’s support environment, such as Okta, 1Password, Slack APIs, Kandji, AWS, Bedrock, Linear, Claude, ChatGPT, Workato, Google Workspace, or comparable platforms.</p></li><li><p style=\"min-height:1.5em\">Experience designing or improving tiered support, self-service, or automated service models where automation measurably reduced human support volume.</p></li><li><p style=\"min-height:1.5em\">Experience instrumenting support systems and using operational data to improve resolution rates, service quality, automation coverage, or engineering productivity.</p></li><li><p style=\"min-height:1.5em\">Experience working in a fast-moving SaaS, cybersecurity, developer-tools, or similarly technical environment.</p></li></ul><h2>Job Benefits:</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Health (medical, vision, dental), life, and disability insurance*</p></li><li><p style=\"min-height:1.5em\">Equity stock options</p></li><li><p style=\"min-height:1.5em\">Retirement plans</p></li><li><p style=\"min-height:1.5em\">Paid public holidays and unlimited PTO</p></li><li><p style=\"min-height:1.5em\">Paid maternity and parental leave</p></li><li><p style=\"min-height:1.5em\">Leaves of absence (including caregiver leave and leave under CO's Healthy Families and Workplaces Act)</p></li><li><p style=\"min-height:1.5em\">Employee Assistance Program</p></li></ul><p style=\"min-height:1.5em\"><strong>*Eligibility may differ by country</strong></p><p style=\"min-height:1.5em\">We're committed to building a global team! For certain roles outside the United States, India, the U.K., and the Netherlands, we partner with <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://remote.com/preemployment-faq\"><u>Remote.com</u></a> as our Employer of Record (EOR).</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">Visa/work permit sponsorship is not available. </p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><em>Employment at HackerOne is contingent on a background check.</em></p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">HackerOne is an Equal Opportunity Employer in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, pregnancy, disability or veteran status, or any other protected characteristic as outlined by international, federal, state, or local laws.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">This policy applies to all HackerOne employment practices, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. HackerOne makes hiring decisions based solely on qualifications, merit, and business needs at the time.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">For US based roles only: Pursuant to the San Francisco Fair Chance Ordinance, all qualified applicants with arrest and conviction records will be considered for the position.</p>","descriptionPlain":"HackerOne is a global leader in Continuous Threat Exposure Management (CTEM) and the only solution provider that pairs the simultaneous trust of the Fortune 500 and the world's largest community of security researchers to secure the AI-native enterprise. The H1 Platform unites agentic AI solutions with security researchers ingenuity to continuously discover, validate, prioritize, and remediate exposures across code, cloud, and AI systems. Through solutions such as agentic and human offensive security testing, AI red teaming, code security, validation, and remediation, HackerOne delivers measurable, continuous reduction of cyber risk for enterprises. Industry leaders, including Anthropic, Crypto.com http://Crypto.com, General Motors, Goldman Sachs, Lufthansa, Uber, UK Ministry of Defence, and the U.S. Department of Defense, trust HackerOne to safeguard their digital ecosystems. HackerOne was recognized in Gartner’s Emerging Tech Impact Radar: AI Cybersecurity Ecosystem report for its leadership in AI Security Testing.\n\n\n\nHackerOne Values\n\nHackerOne is dedicated to fostering a strong and inclusive culture. HackerOne is Customer Obsessed and prioritizes customer outcomes in our decisions and actions. We Default to Disclosure by operating with transparency and integrity, ensuring trust and accountability. Employees, researchers, customers, and partners Win Together by fostering empowerment, inclusion, respect, and accountability.\n\n\n\n\nSENIOR AUTOMATION ENGINEER, IT HELP DESK\n\n\nLOCATION: PUNE, INDIA (WORKING ONSITE)\n\n\n\n\nPOSITION SUMMARY\n\nHackerOne is building an AI-native approach to Enterprise IT, where AI agents are the first line of support and every human interaction becomes an opportunity to make those agents smarter. As Senior Automation Engineer, IT Help Desk, you will build and operate this model—combining exceptional internal customer service with hands-on engineering to create AI agents, automations, and support experiences that help Hackeronies do their best work.\n\nThis is not a traditional help desk role. You will work in a highly technical, developer-heavy environment and be expected to build with AI yourself: writing code, developing and improving agents, understanding developer workflows, and using data to systematically shift support from human intervention toward automated resolution. The underlying model is Tier 1 AI Agents, Tier 2 human support/on-call, and Tier 3+ deep technical escalation to owning teams, with the explicit goal of continually moving repeatable work toward Tier 1.\n\nWe opened our new office in Pune, India to welcome team members who value in-person connection, collaboration, and shared purpose. For the types of challenges we’ll tackle and the work we’ll do together, we believe in-person connection will be essential to building strong relationships, solving problems effectively, and fostering a vibrant community.\n\nAs a fully integrated part of HackerOne’s global team, the Pune office will play a meaningful role in advancing our culture and mission. At HackerOne, we Win Together – and our Pune team will help lead the way by shaping a dynamic, in-person culture rooted in purpose and partnership.\n\n\n\n\nPRIMARY RESPONSIBILITIES\n\nSuccess in the Senior Automation Engineer, IT Help Desk role will be accomplished by delivering on the responsibilities below in alignment with the Values and Principles that define how we work at HackerOne.\n\n - Build an AI Native IT support experience in which AI agents serve as Tier 1, providing automated first-pass and self-service resolution before requests reach human support. Write code and build, deploy, operate, and continuously improve the agents and automations that power this experience.\n\n - Own the effectiveness of the Tier 1 / Tier 2 / Tier 3+ support model: enable Tier 2 to resolve issues AI cannot, establish clear paths to deep technical owners at Tier 3+, and systematically turn recurring human resolutions into knowledge, tooling, and automation that can move back into Tier 1.\n\n - Deliver an exceptional internal customer experience across a highly technical organization, supporting developer workflows and tooling while creating a clear, consistent, trusted path for Hackeronies to get help.\n\n - Apply Data-Driven Decision Making to deeply understand support demand and performance. Instrument the support experience, identify patterns and failure modes, and use measures such as Tier 1 resolution and owning-team velocity to determine where engineering and automation can have the greatest impact.\n\n - Use First Principles Problem Solving to attack the root cause of recurring support needs rather than repeatedly treating symptoms. Simplify systems, eliminate unnecessary work, and design durable solutions that reduce friction for employees and technical teams.\n\n - Practice Change Agility as AI capabilities, enterprise tooling, and HackerOne’s ways of working rapidly evolve. Experiment, learn from failures, and continuously adapt the support architecture as better models, tools, and approaches become available.\n\n - Provide technically credible support across a broad enterprise environment spanning identity and access, collaboration, endpoints, SaaS, developer tooling, APIs, data systems, and AI infrastructure, while partnering effectively with Security, Engineering, Enterprise Systems, and other owning teams for deep technical escalations.\n\n - Establish an obsessive feedback loop between service and engineering: understand what Hackeronies are trying to accomplish, document what AI cannot yet solve, identify opportunities to improve agents and tooling, and make the support experience measurably better over time.\n\n\nMINIMUM QUALIFICATIONS\n\n - Significant hands-on experience supporting a technical, developer-heavy organization, with demonstrated understanding of developer workflows and tools such as Git, development environments, APIs, and AI-enabled developer tooling.\n\n - Hands-on software development and automation experience, including demonstrated experience using AI to build working solutions—not simply consuming AI applications—with the ability to write, test, debug, deploy, and maintain code used in production workflows.\n\n - Experience building or operating AI agents, LLM-powered applications, agentic workflows, or comparable AI automation, including integrating AI capabilities with enterprise systems, APIs, data, or internal tooling.\n\n - Experience operating technically complex enterprise support or IT environments across areas such as identity and access, SaaS applications, collaboration platforms, endpoints, and developer tooling, with demonstrated ability to diagnose problems and determine when deep technical escalation is required.\n\n\nPREFERRED QUALIFICATIONS\n\n - Experience with technologies represented in HackerOne’s support environment, such as Okta, 1Password, Slack APIs, Kandji, AWS, Bedrock, Linear, Claude, ChatGPT, Workato, Google Workspace, or comparable platforms.\n\n - Experience designing or improving tiered support, self-service, or automated service models where automation measurably reduced human support volume.\n\n - Experience instrumenting support systems and using operational data to improve resolution rates, service quality, automation coverage, or engineering productivity.\n\n - Experience working in a fast-moving SaaS, cybersecurity, developer-tools, or similarly technical environment.\n\n\nJOB BENEFITS:\n\n - Health (medical, vision, dental), life, and disability insurance*\n\n - Equity stock options\n\n - Retirement plans\n\n - Paid public holidays and unlimited PTO\n\n - Paid maternity and parental leave\n\n - Leaves of absence (including caregiver leave and leave under CO's Healthy Families and Workplaces Act)\n\n - Employee Assistance Program\n\n*Eligibility may differ by country\n\nWe're committed to building a global team! For certain roles outside the United States, India, the U.K., and the Netherlands, we partner with Remote.com https://remote.com/preemployment-faq as our Employer of Record (EOR).\n\n\n\nVisa/work permit sponsorship is not available. \n\n\n\nEmployment at HackerOne is contingent on a background check.\n\n\n\nHackerOne is an Equal Opportunity Employer in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, pregnancy, disability or veteran status, or any other protected characteristic as outlined by international, federal, state, or local laws.\n\n\n\nThis policy applies to all HackerOne employment practices, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. HackerOne makes hiring decisions based solely on qualifications, merit, and business needs at the time.\n\n\n\nFor US based roles only: Pursuant to the San Francisco Fair Chance Ordinance, all qualified applicants with arrest and conviction records will be considered for the position."},{"id":"3a8c9061-4952-435b-a8c8-05276a93bd7c","title":"Senior Director, Enterprise AI & IT, India Site Lead","department":"Office of the CISO","team":"Office of the CISO","employmentType":"FullTime","location":"Pune","secondaryLocations":[],"publishedAt":"2026-10-16T17:52:45.167+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Maharashtra","addressCountry":"India","addressLocality":"Pune"}},"jobUrl":"https://jobs.ashbyhq.com/hackerone/3a8c9061-4952-435b-a8c8-05276a93bd7c","applyUrl":"https://jobs.ashbyhq.com/hackerone/3a8c9061-4952-435b-a8c8-05276a93bd7c/application","descriptionHtml":"<p style=\"min-height:1.5em\">HackerOne is a global leader in Continuous Threat Exposure Management (CTEM) and the only solution provider that pairs the simultaneous trust of the Fortune 500 and the world's largest community of security researchers to secure the AI-native enterprise. The H1 Platform unites agentic AI solutions with security researchers ingenuity to continuously discover, validate, prioritize, and remediate exposures across code, cloud, and AI systems. Through solutions such as agentic and human offensive security testing, AI red teaming, code security, validation, and remediation, HackerOne delivers measurable, continuous reduction of cyber risk for enterprises. Industry leaders, including Anthropic, <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"http://Crypto.com\">Crypto.com</a>, General Motors, Goldman Sachs, Lufthansa, Uber, UK Ministry of Defence, and the U.S. Department of Defense, trust HackerOne to safeguard their digital ecosystems. HackerOne was recognized in Gartner’s Emerging Tech Impact Radar: AI Cybersecurity Ecosystem report for its leadership in AI Security Testing.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>HackerOne Values</strong></p><p style=\"min-height:1.5em\">HackerOne is dedicated to fostering a strong and inclusive culture. HackerOne is <strong>Customer Obsessed</strong> and prioritizes customer outcomes in our decisions and actions. We <strong>Default to Disclosure</strong> by operating with transparency and integrity, ensuring trust and accountability. Employees, researchers, customers, and partners<strong> Win Together </strong>by fostering empowerment, inclusion, respect, and accountability.</p><p style=\"min-height:1.5em\"></p><h1><strong>Senior Director, Enterprise AI &amp; IT, India Site Lead</strong></h1><h3>Location: Pune, India (working onsite)</h3><p style=\"min-height:1.5em\"></p><h2>Position Summary</h2><p style=\"min-height:1.5em\">HackerOne is transforming how we work to become an AI-native enterprise, and the Senior Director, Enterprise AI &amp; IT will lead that transformation. Reporting to the CTO, you will own our Enterprise AI and Enterprise IT functions, shaping how AI changes the systems, workflows, capabilities, and operating models that power HackerOne and ensuring our technology foundation enables the company to move faster and operate more effectively.</p><p style=\"min-height:1.5em\">This role carries an equally important second mandate: serving as HackerOne’s senior leader on the ground in India and Site Leader for Pune, a strategic technical center for the company. You will be the face and voice of HackerOne in Pune, bringing teams and leaders together across functions, shaping the long-term ambition for the site, and building an environment where Pune takes on increasingly strategic and consequential work.</p><p style=\"min-height:1.5em\">We opened our new office in Pune, India to welcome team members who value in-person connection, collaboration, and shared purpose. All roles in Pune are hybrid by design – remote options are not available. For the types of challenges we’ll tackle and the work we’ll do together, we believe in-person connection will be essential to building strong relationships, solving problems effectively, and fostering a vibrant community.</p><p style=\"min-height:1.5em\">As a fully integrated part of HackerOne’s global team, the Pune office will play a meaningful role in advancing our culture and mission. At HackerOne, we Win Together – and our Pune team will help lead the way by shaping a dynamic, in-person culture rooted in purpose and partnership.</p><h2>Primary Responsibilities</h2><p style=\"min-height:1.5em\">Success in the Senior Director, Enterprise AI role will be accomplished by delivering on the responsibilities below in alignment with the Values and Principles that define how we work at HackerOne.</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Set and execute an <strong>AI Native</strong> strategy for the Enterprise, moving HackerOne beyond incremental AI adoption toward AI-native ways of working. Identify where agents, automation, new capabilities, and redesigned operating models can materially improve how teams work and turn that opportunity into measurable company-wide transformation.</p></li><li><p style=\"min-height:1.5em\"><strong>Own the Outcome</strong> for Enterprise AI and Enterprise IT, including the systems, platforms, AI enablement, and IT support capabilities employees depend on. Establish clear priorities, operating mechanisms, accountability, and measures of success while ensuring these functions deliver reliable services today and build toward HackerOne’s future.</p></li><li><p style=\"min-height:1.5em\">Build an AI-native Enterprise IT model, including an increasingly automated <strong>help desk</strong> in which AI agents resolve a growing share of employee needs, human support focuses on what requires judgment and intervention, and deep technical issues reach the appropriate owning teams. Use the resulting data and patterns to continually improve both AI and enterprise systems.</p></li><li><p style=\"min-height:1.5em\"><strong>Multiply Your Impact</strong> by building, developing, and connecting strong teams and leaders. Create clarity and high standards within Enterprise AI &amp; IT while building a Pune leadership community that shares context, solves problems across organizational boundaries, and collectively owns the success of the site.</p></li><li><p style=\"min-height:1.5em\">Serve as HackerOne’s senior leader on the ground in India and build one HackerOne in Pune. Establish the connections, operating rhythms, and shared identity that bring teams across functions together as a cohesive, high-performing community; step into cross-functional friction when unclear ownership, competing priorities, or coordination breakdowns impede execution.</p></li><li><p style=\"min-height:1.5em\">Set the ambition for Pune over the next 2–3 years and practice <strong>Change Agility</strong> as the company and technology landscape evolve. Shape the capabilities, talent, and leadership HackerOne builds in India, translate company strategy into clear local priorities, and enable the site to take on increasingly strategic and consequential work.</p></li><li><p style=\"min-height:1.5em\">Apply <strong>Data-Driven Decision Making</strong> to Enterprise AI transformation, IT operations, and site leadership. Establish measures that show whether AI is materially improving how HackerOne operates, whether Enterprise IT is delivering effectively, and whether Pune is developing the capabilities and impact expected of a strategic technical center.</p></li><li><p style=\"min-height:1.5em\">Apply <strong>First Principles Problem Solving</strong> to enterprise-wide opportunities and constraints. Challenge legacy assumptions about how work should be done, reduce unnecessary complexity, and work across organizational boundaries to design simpler, scalable operating models; externally, represent HackerOne in India’s technology and talent ecosystem to strengthen the relationships and employer presence needed to support Pune’s long-term growth.</p></li></ul><h2>Minimum Qualifications</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Significant senior leadership experience owning enterprise technology, AI transformation, enterprise systems, IT, or similarly broad technical functions, with accountability for strategy and execution across multiple capabilities and stakeholders.</p></li><li><p style=\"min-height:1.5em\">Experience representing a technology company externally and building relationships across India’s engineering, AI, technology, and talent ecosystem.</p></li><li><p style=\"min-height:1.5em\">Demonstrated experience leading meaningful AI transformation—not simply deploying AI tools—including redesigning workflows or operating models and translating emerging AI capabilities into measurable organizational outcomes.</p></li><li><p style=\"min-height:1.5em\">Experience operating in a highly technical environment with sufficient depth across enterprise systems, software/automation, AI capabilities, and IT operations to set technical direction, make informed tradeoffs, and build credibility with engineering and business leaders.</p></li></ul><h2>Preferred Qualifications</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Experience building or leading a strategic technology site or major cross-functional technical organization in India, or comparable experience establishing a strong local leadership community within a global company.</p></li><li><p style=\"min-height:1.5em\">Experience scaling AI agents, automation, internal developer tooling, or AI-enabled enterprise platforms across a complex organization.</p></li><li><p style=\"min-height:1.5em\">Experience leading both enterprise IT/systems and transformation-oriented technology functions, including modernizing employee support through self-service and automation.</p></li></ul><h3>Compensation Band :</h3><p style=\"min-height:1.5em\">INR 90.40L to 1.2Cr</p><h2>Job Benefits:</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Health (medical, vision, dental), life, and disability insurance*</p></li><li><p style=\"min-height:1.5em\">Equity stock options</p></li><li><p style=\"min-height:1.5em\">Retirement plans</p></li><li><p style=\"min-height:1.5em\">Paid public holidays and unlimited PTO</p></li><li><p style=\"min-height:1.5em\">Paid maternity and parental leave</p></li><li><p style=\"min-height:1.5em\">Leaves of absence (including caregiver leave and leave under CO's Healthy Families and Workplaces Act)</p></li><li><p style=\"min-height:1.5em\">Employee Assistance Program</p></li></ul><p style=\"min-height:1.5em\"><strong>*Eligibility may differ by country</strong></p><p style=\"min-height:1.5em\">We're committed to building a global team! For certain roles outside the United States, India, the U.K., and the Netherlands, we partner with <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://remote.com/preemployment-faq\"><u>Remote.com</u></a> as our Employer of Record (EOR).</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">Visa/work permit sponsorship is not available. </p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><em>Employment at HackerOne is contingent on a background check.</em></p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">HackerOne is an Equal Opportunity Employer in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, pregnancy, disability or veteran status, or any other protected characteristic as outlined by international, federal, state, or local laws.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">This policy applies to all HackerOne employment practices, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. HackerOne makes hiring decisions based solely on qualifications, merit, and business needs at the time.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">For US based roles only: Pursuant to the San Francisco Fair Chance Ordinance, all qualified applicants with arrest and conviction records will be considered for the position.</p>","descriptionPlain":"HackerOne is a global leader in Continuous Threat Exposure Management (CTEM) and the only solution provider that pairs the simultaneous trust of the Fortune 500 and the world's largest community of security researchers to secure the AI-native enterprise. The H1 Platform unites agentic AI solutions with security researchers ingenuity to continuously discover, validate, prioritize, and remediate exposures across code, cloud, and AI systems. Through solutions such as agentic and human offensive security testing, AI red teaming, code security, validation, and remediation, HackerOne delivers measurable, continuous reduction of cyber risk for enterprises. Industry leaders, including Anthropic, Crypto.com http://Crypto.com, General Motors, Goldman Sachs, Lufthansa, Uber, UK Ministry of Defence, and the U.S. Department of Defense, trust HackerOne to safeguard their digital ecosystems. HackerOne was recognized in Gartner’s Emerging Tech Impact Radar: AI Cybersecurity Ecosystem report for its leadership in AI Security Testing.\n\n\n\nHackerOne Values\n\nHackerOne is dedicated to fostering a strong and inclusive culture. HackerOne is Customer Obsessed and prioritizes customer outcomes in our decisions and actions. We Default to Disclosure by operating with transparency and integrity, ensuring trust and accountability. Employees, researchers, customers, and partners Win Together by fostering empowerment, inclusion, respect, and accountability.\n\n\n\n\nSENIOR DIRECTOR, ENTERPRISE AI & IT, INDIA SITE LEAD\n\n\nLOCATION: PUNE, INDIA (WORKING ONSITE)\n\n\n\n\nPOSITION SUMMARY\n\nHackerOne is transforming how we work to become an AI-native enterprise, and the Senior Director, Enterprise AI & IT will lead that transformation. Reporting to the CTO, you will own our Enterprise AI and Enterprise IT functions, shaping how AI changes the systems, workflows, capabilities, and operating models that power HackerOne and ensuring our technology foundation enables the company to move faster and operate more effectively.\n\nThis role carries an equally important second mandate: serving as HackerOne’s senior leader on the ground in India and Site Leader for Pune, a strategic technical center for the company. You will be the face and voice of HackerOne in Pune, bringing teams and leaders together across functions, shaping the long-term ambition for the site, and building an environment where Pune takes on increasingly strategic and consequential work.\n\nWe opened our new office in Pune, India to welcome team members who value in-person connection, collaboration, and shared purpose. All roles in Pune are hybrid by design – remote options are not available. For the types of challenges we’ll tackle and the work we’ll do together, we believe in-person connection will be essential to building strong relationships, solving problems effectively, and fostering a vibrant community.\n\nAs a fully integrated part of HackerOne’s global team, the Pune office will play a meaningful role in advancing our culture and mission. At HackerOne, we Win Together – and our Pune team will help lead the way by shaping a dynamic, in-person culture rooted in purpose and partnership.\n\n\nPRIMARY RESPONSIBILITIES\n\nSuccess in the Senior Director, Enterprise AI role will be accomplished by delivering on the responsibilities below in alignment with the Values and Principles that define how we work at HackerOne.\n\n - Set and execute an AI Native strategy for the Enterprise, moving HackerOne beyond incremental AI adoption toward AI-native ways of working. Identify where agents, automation, new capabilities, and redesigned operating models can materially improve how teams work and turn that opportunity into measurable company-wide transformation.\n\n - Own the Outcome for Enterprise AI and Enterprise IT, including the systems, platforms, AI enablement, and IT support capabilities employees depend on. Establish clear priorities, operating mechanisms, accountability, and measures of success while ensuring these functions deliver reliable services today and build toward HackerOne’s future.\n\n - Build an AI-native Enterprise IT model, including an increasingly automated help desk in which AI agents resolve a growing share of employee needs, human support focuses on what requires judgment and intervention, and deep technical issues reach the appropriate owning teams. Use the resulting data and patterns to continually improve both AI and enterprise systems.\n\n - Multiply Your Impact by building, developing, and connecting strong teams and leaders. Create clarity and high standards within Enterprise AI & IT while building a Pune leadership community that shares context, solves problems across organizational boundaries, and collectively owns the success of the site.\n\n - Serve as HackerOne’s senior leader on the ground in India and build one HackerOne in Pune. Establish the connections, operating rhythms, and shared identity that bring teams across functions together as a cohesive, high-performing community; step into cross-functional friction when unclear ownership, competing priorities, or coordination breakdowns impede execution.\n\n - Set the ambition for Pune over the next 2–3 years and practice Change Agility as the company and technology landscape evolve. Shape the capabilities, talent, and leadership HackerOne builds in India, translate company strategy into clear local priorities, and enable the site to take on increasingly strategic and consequential work.\n\n - Apply Data-Driven Decision Making to Enterprise AI transformation, IT operations, and site leadership. Establish measures that show whether AI is materially improving how HackerOne operates, whether Enterprise IT is delivering effectively, and whether Pune is developing the capabilities and impact expected of a strategic technical center.\n\n - Apply First Principles Problem Solving to enterprise-wide opportunities and constraints. Challenge legacy assumptions about how work should be done, reduce unnecessary complexity, and work across organizational boundaries to design simpler, scalable operating models; externally, represent HackerOne in India’s technology and talent ecosystem to strengthen the relationships and employer presence needed to support Pune’s long-term growth.\n\n\nMINIMUM QUALIFICATIONS\n\n - Significant senior leadership experience owning enterprise technology, AI transformation, enterprise systems, IT, or similarly broad technical functions, with accountability for strategy and execution across multiple capabilities and stakeholders.\n\n - Experience representing a technology company externally and building relationships across India’s engineering, AI, technology, and talent ecosystem.\n\n - Demonstrated experience leading meaningful AI transformation—not simply deploying AI tools—including redesigning workflows or operating models and translating emerging AI capabilities into measurable organizational outcomes.\n\n - Experience operating in a highly technical environment with sufficient depth across enterprise systems, software/automation, AI capabilities, and IT operations to set technical direction, make informed tradeoffs, and build credibility with engineering and business leaders.\n\n\nPREFERRED QUALIFICATIONS\n\n - Experience building or leading a strategic technology site or major cross-functional technical organization in India, or comparable experience establishing a strong local leadership community within a global company.\n\n - Experience scaling AI agents, automation, internal developer tooling, or AI-enabled enterprise platforms across a complex organization.\n\n - Experience leading both enterprise IT/systems and transformation-oriented technology functions, including modernizing employee support through self-service and automation.\n\n\nCOMPENSATION BAND :\n\nINR 90.40L to 1.2Cr\n\n\nJOB BENEFITS:\n\n - Health (medical, vision, dental), life, and disability insurance*\n\n - Equity stock options\n\n - Retirement plans\n\n - Paid public holidays and unlimited PTO\n\n - Paid maternity and parental leave\n\n - Leaves of absence (including caregiver leave and leave under CO's Healthy Families and Workplaces Act)\n\n - Employee Assistance Program\n\n*Eligibility may differ by country\n\nWe're committed to building a global team! For certain roles outside the United States, India, the U.K., and the Netherlands, we partner with Remote.com https://remote.com/preemployment-faq as our Employer of Record (EOR).\n\n\n\nVisa/work permit sponsorship is not available. \n\n\n\nEmployment at HackerOne is contingent on a background check.\n\n\n\nHackerOne is an Equal Opportunity Employer in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, pregnancy, disability or veteran status, or any other protected characteristic as outlined by international, federal, state, or local laws.\n\n\n\nThis policy applies to all HackerOne employment practices, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. HackerOne makes hiring decisions based solely on qualifications, merit, and business needs at the time.\n\n\n\nFor US based roles only: Pursuant to the San Francisco Fair Chance Ordinance, all qualified applicants with arrest and conviction records will be considered for the position."},{"id":"03cb3481-b992-40a3-87c1-1ff7804663f4","title":"Senior Applications Engineer, GTM Systems","department":"Revenue","team":"Revenue","employmentType":"FullTime","location":"Pune","secondaryLocations":[],"publishedAt":"2026-10-21T08:12:44.663+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Maharashtra","addressCountry":"India","addressLocality":"Pune"}},"jobUrl":"https://jobs.ashbyhq.com/hackerone/03cb3481-b992-40a3-87c1-1ff7804663f4","applyUrl":"https://jobs.ashbyhq.com/hackerone/03cb3481-b992-40a3-87c1-1ff7804663f4/application","descriptionHtml":"<p style=\"min-height:1.5em\">HackerOne is a global leader in Continuous Threat Exposure Management (CTEM) and the only solution provider that pairs the simultaneous trust of the Fortune 500 and the world's largest community of security researchers to secure the AI-native enterprise. The H1 Platform unites agentic AI solutions with security researchers ingenuity to continuously discover, validate, prioritize, and remediate exposures across code, cloud, and AI systems. Through solutions such as agentic and human offensive security testing, AI red teaming, code security, validation, and remediation, HackerOne delivers measurable, continuous reduction of cyber risk for enterprises. Industry leaders, including Anthropic, <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"http://Crypto.com\">Crypto.com</a>, General Motors, Goldman Sachs, Lufthansa, Uber, UK Ministry of Defence, and the U.S. Department of Defense, trust HackerOne to safeguard their digital ecosystems. HackerOne was recognized in Gartner’s Emerging Tech Impact Radar: AI Cybersecurity Ecosystem report for its leadership in AI Security Testing.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>HackerOne Values</strong></p><p style=\"min-height:1.5em\">HackerOne is dedicated to fostering a strong and inclusive culture. HackerOne is <strong>Customer Obsessed</strong> and prioritizes customer outcomes in our decisions and actions. We <strong>Default to Disclosure</strong> by operating with transparency and integrity, ensuring trust and accountability. Employees, researchers, customers, and partners<strong> Win Together </strong>by fostering empowerment, inclusion, respect, and accountability.</p><p style=\"min-height:1.5em\"></p><h1><strong>Senior Applications Engineer, GTM Systems</strong></h1><h2><strong>Location: Pune, India</strong></h2><p style=\"min-height:1.5em\"><strong>WorkMode: In Office (Pune)</strong><br /><strong>Shift: UK Shift</strong></p><p style=\"min-height:1.5em\"></p><h2><strong>Position Summary</strong></h2><p style=\"min-height:1.5em\">As part of HackerOne’s Enterprise Data &amp; AI team, the Senior Applications Engineer, GTM Systems will play a critical role in designing, building, and optimizing the systems that power how our Go-To-Market (GTM) teams operate. You’ll focus on hands-on development and integration across our Salesforce ecosystem and connected applications, enabling data-driven decisions and operational excellence.</p><p style=\"min-height:1.5em\">In this role, you’ll apply an AI-First mindset to automate workflows, simplify complexity, and scale revenue processes that empower our global Sales, Marketing, and Customer Success teams. You will collaborate closely with system owners and stakeholders across RevOps, Finance, and Marketing to deliver high-quality, sustainable solutions that make HackerOne’s GTM engine faster, smarter, and more resilient.</p><p style=\"min-height:1.5em\">As we open our new office in Pune, India, we're excited to welcome team members who value in-person connection, collaboration, and shared purpose. All roles in Pune are hybrid by design; remote options are not available. As a fully integrated part of HackerOne's global team, the Pune office will play a meaningful role in advancing our culture and mission. At HackerOne, we Win Together, and our Pune team will help lead the way by shaping a dynamic, in-person culture rooted in purpose and partnership.</p><p style=\"min-height:1.5em\"></p><h2><strong>What You Will Do</strong></h2><p style=\"min-height:1.5em\">Success in this role will be achieved by delivering on the responsibilities below, aligned with HackerOne’s Talent Principles — AI-First, Change Agility, Data-Driven Decision Making, and First Principles Problem Solving:</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Lead the end-to-end design and delivery of scalable, secure, and intelligent enterprise systems </strong>that support HackerOne’s transformation into an AI-first organization.</p></li><li><p style=\"min-height:1.5em\"><strong>Develop, configure, and maintain Salesforce Sales Cloud, CPQ, CLM, and other Enterprise, GTM, and Security applications</strong> to drive business efficiency and scalability.</p></li><li><p style=\"min-height:1.5em\">Partner across business and engineering teams to identify high-leverage opportunities for automation, integration, and system modernization.</p></li><li><p style=\"min-height:1.5em\"><strong>Drive the architecture and execution of platform-level capabilities, leveraging AI and modern tooling </strong>to reduce manual effort, improve decision-making, and increase system resilience.</p></li><li><p style=\"min-height:1.5em\"><strong>Provide technical leadership to internal engineers and external development partners</strong>, ensuring design quality, operational excellence, and long-term maintainability.</p></li><li><p style=\"min-height:1.5em\">Shape and contribute to our incident and on-call response strategy, playbooks, and processes, focusing on building systems that fail gracefully and recover quickly.</p></li><li><p style=\"min-height:1.5em\"><strong>Act as a multiplier to mentor other engineers, advocate for technical excellence</strong>, and promote a culture of innovation, curiosity, and continuous improvement.</p></li><li><p style=\"min-height:1.5em\"><strong>Champion effective change management and enablement</strong>, ensuring systems are not only launched, but adopted, understood, and evolved.</p></li></ul><div style=\"min-height:1.2em;margin-top:0px;margin-bottom:0px\"> </div><h2><strong>Minimum Qualifications</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>6+ years of experience in an Engineering, Science, Systems, or similar role</strong> w/ proven track record of leading the design, development, and deployment of AI-First Enterprise Systems.</p></li><li><p style=\"min-height:1.5em\"><strong>Extensive hands-on experience designing, building, configuring, integrating, and maintaining AI-first enterprise systems, including Salesforce, Workday, Slack, Atlassian, Ironclad, Luminance, Box, Monday, Jira and more.</strong></p></li><li><p style=\"min-height:1.5em\"><strong>Experience working with SSO protocols (e.g., SAML, OIDC, SCIM), </strong>enterprise identity tools (e.g., Okta), and MDM platforms in a fast-paced environment.</p></li><li><p style=\"min-height:1.5em\">Experience developing integrations and automations using tools like Workato.</p></li><li><p style=\"min-height:1.5em\"><strong>Experience with Salesforce Sales Cloud, CPQ, Stigg, Salesloft, and data enrichment platforms (e.g., Clay, ZoomInfo, etc.).</strong></p></li><li><p style=\"min-height:1.5em\">Passion for working backwards from the Customer and empathy for business stakeholders.</p></li><li><p style=\"min-height:1.5em\">Proven track record of having substantial impact across the company, demonstrating your ability to drive positive change, and achieve significant results.</p></li><li><p style=\"min-height:1.5em\">Thrive on solving ambiguous problem statements in an early-stage environment.</p></li><li><p style=\"min-height:1.5em\">Excellent communication skills, and can present data-driven narratives in verbal, presentation, and written formats.</p></li></ul><h2><strong>Preferred Qualifications</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Salesforce Administrator or Platform Developer certification(s).</strong></p></li><li><p style=\"min-height:1.5em\">Experience with AI or workflow automation tools that enhance system efficiency and scalability.</p></li><li><p style=\"min-height:1.5em\">Familiarity with modern data visualization or analytics tools (e.g., Looker).</p></li><li><p style=\"min-height:1.5em\">Exposure to integration frameworks, REST APIs, or middleware such as Workato, Fivetran.</p></li></ul><h2><strong>Compensation Bands:</strong></h2><p style=\"min-height:1.5em\">3,040,000 - 3,420,000</p><p style=\"min-height:1.5em\"></p><h2>Job Benefits:</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Health (medical, vision, dental), life, and disability insurance*</p></li><li><p style=\"min-height:1.5em\">Equity stock options</p></li><li><p style=\"min-height:1.5em\">Retirement plans</p></li><li><p style=\"min-height:1.5em\">Paid public holidays and unlimited PTO</p></li><li><p style=\"min-height:1.5em\">Paid maternity and parental leave</p></li><li><p style=\"min-height:1.5em\">Leaves of absence (including caregiver leave and leave under CO's Healthy Families and Workplaces Act)</p></li><li><p style=\"min-height:1.5em\">Employee Assistance Program</p></li></ul><p style=\"min-height:1.5em\"><strong>*Eligibility may differ by country</strong></p><p style=\"min-height:1.5em\">We're committed to building a global team! For certain roles outside the United States, India, the U.K., and the Netherlands, we partner with <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://remote.com/preemployment-faq\"><u>Remote.com</u></a> as our Employer of Record (EOR).</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">Visa/work permit sponsorship is not available. </p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><em>Employment at HackerOne is contingent on a background check.</em></p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">HackerOne is an Equal Opportunity Employer in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, pregnancy, disability or veteran status, or any other protected characteristic as outlined by international, federal, state, or local laws.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">This policy applies to all HackerOne employment practices, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. HackerOne makes hiring decisions based solely on qualifications, merit, and business needs at the time.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">For US based roles only: Pursuant to the San Francisco Fair Chance Ordinance, all qualified applicants with arrest and conviction records will be considered for the position.</p>","descriptionPlain":"HackerOne is a global leader in Continuous Threat Exposure Management (CTEM) and the only solution provider that pairs the simultaneous trust of the Fortune 500 and the world's largest community of security researchers to secure the AI-native enterprise. The H1 Platform unites agentic AI solutions with security researchers ingenuity to continuously discover, validate, prioritize, and remediate exposures across code, cloud, and AI systems. Through solutions such as agentic and human offensive security testing, AI red teaming, code security, validation, and remediation, HackerOne delivers measurable, continuous reduction of cyber risk for enterprises. Industry leaders, including Anthropic, Crypto.com http://Crypto.com, General Motors, Goldman Sachs, Lufthansa, Uber, UK Ministry of Defence, and the U.S. Department of Defense, trust HackerOne to safeguard their digital ecosystems. HackerOne was recognized in Gartner’s Emerging Tech Impact Radar: AI Cybersecurity Ecosystem report for its leadership in AI Security Testing.\n\n\n\nHackerOne Values\n\nHackerOne is dedicated to fostering a strong and inclusive culture. HackerOne is Customer Obsessed and prioritizes customer outcomes in our decisions and actions. We Default to Disclosure by operating with transparency and integrity, ensuring trust and accountability. Employees, researchers, customers, and partners Win Together by fostering empowerment, inclusion, respect, and accountability.\n\n\n\n\nSENIOR APPLICATIONS ENGINEER, GTM SYSTEMS\n\n\nLOCATION: PUNE, INDIA\n\nWorkMode: In Office (Pune)\nShift: UK Shift\n\n\n\n\nPOSITION SUMMARY\n\nAs part of HackerOne’s Enterprise Data & AI team, the Senior Applications Engineer, GTM Systems will play a critical role in designing, building, and optimizing the systems that power how our Go-To-Market (GTM) teams operate. You’ll focus on hands-on development and integration across our Salesforce ecosystem and connected applications, enabling data-driven decisions and operational excellence.\n\nIn this role, you’ll apply an AI-First mindset to automate workflows, simplify complexity, and scale revenue processes that empower our global Sales, Marketing, and Customer Success teams. You will collaborate closely with system owners and stakeholders across RevOps, Finance, and Marketing to deliver high-quality, sustainable solutions that make HackerOne’s GTM engine faster, smarter, and more resilient.\n\nAs we open our new office in Pune, India, we're excited to welcome team members who value in-person connection, collaboration, and shared purpose. All roles in Pune are hybrid by design; remote options are not available. As a fully integrated part of HackerOne's global team, the Pune office will play a meaningful role in advancing our culture and mission. At HackerOne, we Win Together, and our Pune team will help lead the way by shaping a dynamic, in-person culture rooted in purpose and partnership.\n\n\n\n\nWHAT YOU WILL DO\n\nSuccess in this role will be achieved by delivering on the responsibilities below, aligned with HackerOne’s Talent Principles — AI-First, Change Agility, Data-Driven Decision Making, and First Principles Problem Solving:\n\n - Lead the end-to-end design and delivery of scalable, secure, and intelligent enterprise systems that support HackerOne’s transformation into an AI-first organization.\n\n - Develop, configure, and maintain Salesforce Sales Cloud, CPQ, CLM, and other Enterprise, GTM, and Security applications to drive business efficiency and scalability.\n\n - Partner across business and engineering teams to identify high-leverage opportunities for automation, integration, and system modernization.\n\n - Drive the architecture and execution of platform-level capabilities, leveraging AI and modern tooling to reduce manual effort, improve decision-making, and increase system resilience.\n\n - Provide technical leadership to internal engineers and external development partners, ensuring design quality, operational excellence, and long-term maintainability.\n\n - Shape and contribute to our incident and on-call response strategy, playbooks, and processes, focusing on building systems that fail gracefully and recover quickly.\n\n - Act as a multiplier to mentor other engineers, advocate for technical excellence, and promote a culture of innovation, curiosity, and continuous improvement.\n\n - Champion effective change management and enablement, ensuring systems are not only launched, but adopted, understood, and evolved.\n\n \n\n\nMINIMUM QUALIFICATIONS\n\n - 6+ years of experience in an Engineering, Science, Systems, or similar role w/ proven track record of leading the design, development, and deployment of AI-First Enterprise Systems.\n\n - Extensive hands-on experience designing, building, configuring, integrating, and maintaining AI-first enterprise systems, including Salesforce, Workday, Slack, Atlassian, Ironclad, Luminance, Box, Monday, Jira and more.\n\n - Experience working with SSO protocols (e.g., SAML, OIDC, SCIM), enterprise identity tools (e.g., Okta), and MDM platforms in a fast-paced environment.\n\n - Experience developing integrations and automations using tools like Workato.\n\n - Experience with Salesforce Sales Cloud, CPQ, Stigg, Salesloft, and data enrichment platforms (e.g., Clay, ZoomInfo, etc.).\n\n - Passion for working backwards from the Customer and empathy for business stakeholders.\n\n - Proven track record of having substantial impact across the company, demonstrating your ability to drive positive change, and achieve significant results.\n\n - Thrive on solving ambiguous problem statements in an early-stage environment.\n\n - Excellent communication skills, and can present data-driven narratives in verbal, presentation, and written formats.\n\n\nPREFERRED QUALIFICATIONS\n\n - Salesforce Administrator or Platform Developer certification(s).\n\n - Experience with AI or workflow automation tools that enhance system efficiency and scalability.\n\n - Familiarity with modern data visualization or analytics tools (e.g., Looker).\n\n - Exposure to integration frameworks, REST APIs, or middleware such as Workato, Fivetran.\n\n\nCOMPENSATION BANDS:\n\n3,040,000 - 3,420,000\n\n\n\n\nJOB BENEFITS:\n\n - Health (medical, vision, dental), life, and disability insurance*\n\n - Equity stock options\n\n - Retirement plans\n\n - Paid public holidays and unlimited PTO\n\n - Paid maternity and parental leave\n\n - Leaves of absence (including caregiver leave and leave under CO's Healthy Families and Workplaces Act)\n\n - Employee Assistance Program\n\n*Eligibility may differ by country\n\nWe're committed to building a global team! For certain roles outside the United States, India, the U.K., and the Netherlands, we partner with Remote.com https://remote.com/preemployment-faq as our Employer of Record (EOR).\n\n\n\nVisa/work permit sponsorship is not available. \n\n\n\nEmployment at HackerOne is contingent on a background check.\n\n\n\nHackerOne is an Equal Opportunity Employer in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, pregnancy, disability or veteran status, or any other protected characteristic as outlined by international, federal, state, or local laws.\n\n\n\nThis policy applies to all HackerOne employment practices, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. HackerOne makes hiring decisions based solely on qualifications, merit, and business needs at the time.\n\n\n\nFor US based roles only: Pursuant to the San Francisco Fair Chance Ordinance, all qualified applicants with arrest and conviction records will be considered for the position."},{"id":"4057d0a2-5574-4ba4-b955-9b2c215b67aa","title":"Strategic Enterprise Customer Success Manager","department":"Revenue","team":"Revenue","employmentType":"FullTime","location":"Boston","secondaryLocations":[{"location":"Washington DC","address":{"postalAddress":{"addressRegion":"DC","addressCountry":"United States","addressLocality":"Washington"}}},{"location":"Austin","address":{"postalAddress":{"addressRegion":"Texas","addressCountry":"United States","addressLocality":"Austin"}}}],"publishedAt":"2026-10-23T13:08:44.945+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressRegion":"Massachusetts","addressCountry":"United States","addressLocality":"Boston"}},"jobUrl":"https://jobs.ashbyhq.com/hackerone/4057d0a2-5574-4ba4-b955-9b2c215b67aa","applyUrl":"https://jobs.ashbyhq.com/hackerone/4057d0a2-5574-4ba4-b955-9b2c215b67aa/application","descriptionHtml":"<p style=\"min-height:1.5em\">HackerOne is a global leader in Continuous Threat Exposure Management (CTEM) and the only solution provider that pairs the simultaneous trust of the Fortune 500 and the world's largest community of security researchers to secure the AI-native enterprise. The H1 Platform unites agentic AI solutions with security researchers ingenuity to continuously discover, validate, prioritize, and remediate exposures across code, cloud, and AI systems. Through solutions such as agentic and human offensive security testing, AI red teaming, code security, validation, and remediation, HackerOne delivers measurable, continuous reduction of cyber risk for enterprises. Industry leaders, including Anthropic, <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"http://Crypto.com\">Crypto.com</a>, General Motors, Goldman Sachs, Lufthansa, Uber, UK Ministry of Defence, and the U.S. Department of Defense, trust HackerOne to safeguard their digital ecosystems. HackerOne was recognized in Gartner’s Emerging Tech Impact Radar: AI Cybersecurity Ecosystem report for its leadership in AI Security Testing.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>HackerOne Values</strong></p><p style=\"min-height:1.5em\">HackerOne is dedicated to fostering a strong and inclusive culture. HackerOne is <strong>Customer Obsessed</strong> and prioritizes customer outcomes in our decisions and actions. We <strong>Default to Disclosure</strong> by operating with transparency and integrity, ensuring trust and accountability. Employees, researchers, customers, and partners<strong> Win Together </strong>by fostering empowerment, inclusion, respect, and accountability.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">Remote Location: Austin, TX; Boston, MA or Washington, DC</p><p style=\"min-height:1.5em\"></p><h2><strong>Position Summary</strong></h2><p style=\"min-height:1.5em\">At HackerOne, we are building a safer internet by connecting our customers with the expertise of the global security research community. As a Strategic Enterprise Customer Success Manager, you will serve as a trusted strategic advisor to some of our most complex enterprise customers, helping them maximize the value of HackerOne's platform, advance their security programs, and achieve meaningful business outcomes.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">In this role, you will own strategic customer relationships, navigate complex business and technical challenges, and influence customer success strategies that drive retention, growth, and long-term advocacy. Beyond your individual portfolio, you will help elevate the effectiveness of our Customer Success organization by sharing expertise, strengthening best practices, and partnering across teams to deliver scalable improvements to the customer experience.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">At HackerOne, we embrace a Flexible Work approach that gives us the freedom to do our best work while also fostering the connections and community that make us stronger. Reflecting this philosophy, this is a remote role targeted for candidates within ~50 miles of Austin, TX; Boston, MA or Washington, DC. We believe this balance of proximity and flexibility gives Hackeronies the chance to occasionally come together – fostering collaboration, connection, and in-person moments that enrich our culture – while still preserving the benefits of remote work.</p><p style=\"min-height:1.5em\"></p><h2><strong>Primary Responsibilities</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Own the strategic direction and post-onboarding success of a portfolio of complex, high-value enterprise customers. Build trusted relationships with senior customer stakeholders, align HackerOne's capabilities to evolving business and security objectives, and proactively drive measurable customer value, retention, and opportunities for growth.</p></li><li><p style=\"min-height:1.5em\">Apply <strong>Data-Driven Decision Making</strong> to evaluate customer program performance, identify trends and risks, and develop strategic recommendations that improve security outcomes and program maturity. Translate benchmarking, adoption insights, and customer data into compelling business narratives that influence customer priorities and internal decisions.</p></li><li><p style=\"min-height:1.5em\">Leverage <strong>First Principles Problem Solving</strong> to lead the resolution of complex customer challenges and escalations. Diagnose underlying business and technical issues, align cross-functional stakeholders, and develop durable solutions that address immediate customer needs while identifying opportunities for broader process and service improvements.</p></li><li><p style=\"min-height:1.5em\">Demonstrate <strong>Change Agility</strong> by guiding strategic customers through evolving security priorities, organizational changes, and new product capabilities. Anticipate challenges, adapt engagement strategies, and help customers navigate ambiguity while maintaining confidence, momentum, and measurable program outcomes.</p></li><li><p style=\"min-height:1.5em\">Champion an <strong>AI First</strong> approach by thoughtfully applying AI-powered tools to improve customer insights, identify emerging risks and opportunities, streamline repeatable workflows, and scale effective Customer Success practices. Share learnings and practical applications that help improve efficiency and effectiveness across the team.</p></li><li><p style=\"min-height:1.5em\">Serve as a recognized subject matter expert in HackerOne's platform, vulnerability disclosure, and bug bounty program management. Advise customers on advanced program strategies, product capabilities, integrations, researcher engagement, and program optimization. Share expertise and mentor fellow Customer Success Managers to strengthen team capabilities and customer outcomes.</p></li><li><p style=\"min-height:1.5em\">Partner strategically with Sales, Product, Technical Services, and other cross-functional stakeholders to identify and advance expansion opportunities, influence product improvements, and coordinate complex customer initiatives. Lead customer advocacy efforts, including strategic program enhancements, public launches, and initiatives that strengthen long-term customer partnerships.</p></li><li><p style=\"min-height:1.5em\">Extend your impact beyond your assigned portfolio by identifying recurring customer challenges, contributing to scalable Customer Success methodologies, and helping establish best practices adopted across the team. Translate customer feedback and emerging needs into actionable recommendations that improve the customer experience, strengthen operational consistency, and support broader business objectives.</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>Minimum Qualifications</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">6+ years of experience in Customer Success supporting high-touch enterprise and/or government customers in a B2B environment, with demonstrated experience managing customer relationships and delivering successful outcomes.</p></li><li><p style=\"min-height:1.5em\">Experience managing complex customer programs or projects, including coordinating cross-functional stakeholders, documenting requirements, resolving issues, and delivering consistent, repeatable results.</p></li><li><p style=\"min-height:1.5em\">Working technical knowledge of SaaS applications, cloud technologies, and IT operations, including the ability to discuss application capacity, utilization, and performance and communicate technical concepts effectively to diverse audiences.</p></li><li><p style=\"min-height:1.5em\">Experience using customer data, program insights, and structured problem-solving approaches to inform recommendations, improve customer outcomes, and adapt to evolving customer needs.</p></li></ul><h2><strong>Preferred Qualifications</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Experience working in cybersecurity, particularly with vulnerability disclosure programs, bug bounty programs, or related security practices.</p></li><li><p style=\"min-height:1.5em\">Experience working in a scale-up environment.</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>Compensation Bands</strong></h2><p style=\"min-height:1.5em\">Tier B: $141,000-$173,000 Base</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">#LI-Remote</p><p style=\"min-height:1.5em\">#LI-KM1</p><div style=\"min-height:1.2em;margin-top:0px;margin-bottom:0px\"> </div><h2>Job Benefits:</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Health (medical, vision, dental), life, and disability insurance*</p></li><li><p style=\"min-height:1.5em\">Equity stock options</p></li><li><p style=\"min-height:1.5em\">Retirement plans</p></li><li><p style=\"min-height:1.5em\">Paid public holidays and unlimited PTO</p></li><li><p style=\"min-height:1.5em\">Paid maternity and parental leave</p></li><li><p style=\"min-height:1.5em\">Leaves of absence (including caregiver leave and leave under CO's Healthy Families and Workplaces Act)</p></li><li><p style=\"min-height:1.5em\">Employee Assistance Program</p></li></ul><p style=\"min-height:1.5em\"><strong>*Eligibility may differ by country</strong></p><p style=\"min-height:1.5em\">We're committed to building a global team! For certain roles outside the United States, India, the U.K., and the Netherlands, we partner with <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://remote.com/preemployment-faq\"><u>Remote.com</u></a> as our Employer of Record (EOR).</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">Visa/work permit sponsorship is not available. </p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><em>Employment at HackerOne is contingent on a background check.</em></p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">HackerOne is an Equal Opportunity Employer in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, pregnancy, disability or veteran status, or any other protected characteristic as outlined by international, federal, state, or local laws.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">This policy applies to all HackerOne employment practices, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. HackerOne makes hiring decisions based solely on qualifications, merit, and business needs at the time.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">For US based roles only: Pursuant to the San Francisco Fair Chance Ordinance, all qualified applicants with arrest and conviction records will be considered for the position.</p>","descriptionPlain":"HackerOne is a global leader in Continuous Threat Exposure Management (CTEM) and the only solution provider that pairs the simultaneous trust of the Fortune 500 and the world's largest community of security researchers to secure the AI-native enterprise. The H1 Platform unites agentic AI solutions with security researchers ingenuity to continuously discover, validate, prioritize, and remediate exposures across code, cloud, and AI systems. Through solutions such as agentic and human offensive security testing, AI red teaming, code security, validation, and remediation, HackerOne delivers measurable, continuous reduction of cyber risk for enterprises. Industry leaders, including Anthropic, Crypto.com http://Crypto.com, General Motors, Goldman Sachs, Lufthansa, Uber, UK Ministry of Defence, and the U.S. Department of Defense, trust HackerOne to safeguard their digital ecosystems. HackerOne was recognized in Gartner’s Emerging Tech Impact Radar: AI Cybersecurity Ecosystem report for its leadership in AI Security Testing.\n\n\n\nHackerOne Values\n\nHackerOne is dedicated to fostering a strong and inclusive culture. HackerOne is Customer Obsessed and prioritizes customer outcomes in our decisions and actions. We Default to Disclosure by operating with transparency and integrity, ensuring trust and accountability. Employees, researchers, customers, and partners Win Together by fostering empowerment, inclusion, respect, and accountability.\n\n\n\nRemote Location: Austin, TX; Boston, MA or Washington, DC\n\n\n\n\nPOSITION SUMMARY\n\nAt HackerOne, we are building a safer internet by connecting our customers with the expertise of the global security research community. As a Strategic Enterprise Customer Success Manager, you will serve as a trusted strategic advisor to some of our most complex enterprise customers, helping them maximize the value of HackerOne's platform, advance their security programs, and achieve meaningful business outcomes.\n\n\n\nIn this role, you will own strategic customer relationships, navigate complex business and technical challenges, and influence customer success strategies that drive retention, growth, and long-term advocacy. Beyond your individual portfolio, you will help elevate the effectiveness of our Customer Success organization by sharing expertise, strengthening best practices, and partnering across teams to deliver scalable improvements to the customer experience.\n\n\n\nAt HackerOne, we embrace a Flexible Work approach that gives us the freedom to do our best work while also fostering the connections and community that make us stronger. Reflecting this philosophy, this is a remote role targeted for candidates within ~50 miles of Austin, TX; Boston, MA or Washington, DC. We believe this balance of proximity and flexibility gives Hackeronies the chance to occasionally come together – fostering collaboration, connection, and in-person moments that enrich our culture – while still preserving the benefits of remote work.\n\n\n\n\nPRIMARY RESPONSIBILITIES\n\n - Own the strategic direction and post-onboarding success of a portfolio of complex, high-value enterprise customers. Build trusted relationships with senior customer stakeholders, align HackerOne's capabilities to evolving business and security objectives, and proactively drive measurable customer value, retention, and opportunities for growth.\n\n - Apply Data-Driven Decision Making to evaluate customer program performance, identify trends and risks, and develop strategic recommendations that improve security outcomes and program maturity. Translate benchmarking, adoption insights, and customer data into compelling business narratives that influence customer priorities and internal decisions.\n\n - Leverage First Principles Problem Solving to lead the resolution of complex customer challenges and escalations. Diagnose underlying business and technical issues, align cross-functional stakeholders, and develop durable solutions that address immediate customer needs while identifying opportunities for broader process and service improvements.\n\n - Demonstrate Change Agility by guiding strategic customers through evolving security priorities, organizational changes, and new product capabilities. Anticipate challenges, adapt engagement strategies, and help customers navigate ambiguity while maintaining confidence, momentum, and measurable program outcomes.\n\n - Champion an AI First approach by thoughtfully applying AI-powered tools to improve customer insights, identify emerging risks and opportunities, streamline repeatable workflows, and scale effective Customer Success practices. Share learnings and practical applications that help improve efficiency and effectiveness across the team.\n\n - Serve as a recognized subject matter expert in HackerOne's platform, vulnerability disclosure, and bug bounty program management. Advise customers on advanced program strategies, product capabilities, integrations, researcher engagement, and program optimization. Share expertise and mentor fellow Customer Success Managers to strengthen team capabilities and customer outcomes.\n\n - Partner strategically with Sales, Product, Technical Services, and other cross-functional stakeholders to identify and advance expansion opportunities, influence product improvements, and coordinate complex customer initiatives. Lead customer advocacy efforts, including strategic program enhancements, public launches, and initiatives that strengthen long-term customer partnerships.\n\n - Extend your impact beyond your assigned portfolio by identifying recurring customer challenges, contributing to scalable Customer Success methodologies, and helping establish best practices adopted across the team. Translate customer feedback and emerging needs into actionable recommendations that improve the customer experience, strengthen operational consistency, and support broader business objectives.\n\n\n\n\nMINIMUM QUALIFICATIONS\n\n - 6+ years of experience in Customer Success supporting high-touch enterprise and/or government customers in a B2B environment, with demonstrated experience managing customer relationships and delivering successful outcomes.\n\n - Experience managing complex customer programs or projects, including coordinating cross-functional stakeholders, documenting requirements, resolving issues, and delivering consistent, repeatable results.\n\n - Working technical knowledge of SaaS applications, cloud technologies, and IT operations, including the ability to discuss application capacity, utilization, and performance and communicate technical concepts effectively to diverse audiences.\n\n - Experience using customer data, program insights, and structured problem-solving approaches to inform recommendations, improve customer outcomes, and adapt to evolving customer needs.\n\n\nPREFERRED QUALIFICATIONS\n\n - Experience working in cybersecurity, particularly with vulnerability disclosure programs, bug bounty programs, or related security practices.\n\n - Experience working in a scale-up environment.\n\n\n\n\nCOMPENSATION BANDS\n\nTier B: $141,000-$173,000 Base\n\n\n\n#LI-Remote\n\n#LI-KM1\n\n \n\n\nJOB BENEFITS:\n\n - Health (medical, vision, dental), life, and disability insurance*\n\n - Equity stock options\n\n - Retirement plans\n\n - Paid public holidays and unlimited PTO\n\n - Paid maternity and parental leave\n\n - Leaves of absence (including caregiver leave and leave under CO's Healthy Families and Workplaces Act)\n\n - Employee Assistance Program\n\n*Eligibility may differ by country\n\nWe're committed to building a global team! For certain roles outside the United States, India, the U.K., and the Netherlands, we partner with Remote.com https://remote.com/preemployment-faq as our Employer of Record (EOR).\n\n\n\nVisa/work permit sponsorship is not available. \n\n\n\nEmployment at HackerOne is contingent on a background check.\n\n\n\nHackerOne is an Equal Opportunity Employer in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, pregnancy, disability or veteran status, or any other protected characteristic as outlined by international, federal, state, or local laws.\n\n\n\nThis policy applies to all HackerOne employment practices, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. HackerOne makes hiring decisions based solely on qualifications, merit, and business needs at the time.\n\n\n\nFor US based roles only: Pursuant to the San Francisco Fair Chance Ordinance, all qualified applicants with arrest and conviction records will be considered for the position."},{"id":"cf8bfcaa-be40-4e5b-9d21-131583d8c290","title":"Account Executive – Commercial, Enterprise & Strategic (Future Opportunities)","department":"Revenue","team":"Revenue","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[{"location":"Seattle","address":{"postalAddress":{"addressRegion":"Washington","addressCountry":"United States","addressLocality":"Seattle"}}},{"location":"San Francisco","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}}},{"location":"Washington DC","address":{"postalAddress":{"addressRegion":"DC","addressCountry":"United States","addressLocality":"Washington"}}},{"location":"Boston","address":{"postalAddress":{"addressRegion":"Massachusetts","addressCountry":"United States","addressLocality":"Boston"}}},{"location":"London","address":{"postalAddress":{"addressRegion":"England","addressCountry":"United Kingdom","addressLocality":"London"}}},{"location":"Austin","address":{"postalAddress":{"addressRegion":"Texas","addressCountry":"United States","addressLocality":"Austin"}}}],"publishedAt":"2026-10-28T23:26:31.244+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/hackerone/cf8bfcaa-be40-4e5b-9d21-131583d8c290","applyUrl":"https://jobs.ashbyhq.com/hackerone/cf8bfcaa-be40-4e5b-9d21-131583d8c290/application","descriptionHtml":"<p style=\"min-height:1.5em\">HackerOne is a global leader in Continuous Threat Exposure Management (CTEM) and the only solution provider that pairs the simultaneous trust of the Fortune 500 and the world's largest community of security researchers to secure the AI-native enterprise. The H1 Platform unites agentic AI solutions with security researchers ingenuity to continuously discover, validate, prioritize, and remediate exposures across code, cloud, and AI systems. Through solutions such as agentic and human offensive security testing, AI red teaming, code security, validation, and remediation, HackerOne delivers measurable, continuous reduction of cyber risk for enterprises. Industry leaders, including Anthropic, <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"http://Crypto.com\">Crypto.com</a>, General Motors, Goldman Sachs, Lufthansa, Uber, UK Ministry of Defence, and the U.S. Department of Defense, trust HackerOne to safeguard their digital ecosystems. HackerOne was recognized in Gartner’s Emerging Tech Impact Radar: AI Cybersecurity Ecosystem report for its leadership in AI Security Testing.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>HackerOne Values</strong></p><p style=\"min-height:1.5em\">HackerOne is dedicated to fostering a strong and inclusive culture. HackerOne is <strong>Customer Obsessed</strong> and prioritizes customer outcomes in our decisions and actions. We <strong>Default to Disclosure</strong> by operating with transparency and integrity, ensuring trust and accountability. Employees, researchers, customers, and partners<strong> Win Together </strong>by fostering empowerment, inclusion, respect, and accountability.</p><p style=\"min-height:1.5em\"></p><h1>Account Executive – Commercial, Enterprise &amp; Strategic (Future Opportunities)</h1><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>Department:</strong> Revenue – Sales</p><p style=\"min-height:1.5em\"><strong>Remote Location: </strong>Seattle, WA; San Francisco Bay Area, CA; Austin, TX; Washington, DC; or London, UK</p><p style=\"min-height:1.5em\"></p><h3>Position Summary</h3><p style=\"min-height:1.5em\">At HackerOne, our Account Executives help organizations modernize their security programs through our industry-leading AI-powered offensive security platform. As part of our Revenue team, you'll have the opportunity to build meaningful customer relationships, solve complex security challenges, and help organizations reduce risk and strengthen their security posture.</p><p style=\"min-height:1.5em\">We're always interested in connecting with talented sales professionals across our Commercial, Enterprise, and Strategic segments. Whether you're growing your career in SaaS sales or bringing extensive experience navigating complex enterprise sales cycles, we'd love to learn more about your background and what you're looking for next.</p><p style=\"min-height:1.5em\"></p><h3>Interested in Future Account Executive Opportunities?</h3><p style=\"min-height:1.5em\">This posting is part of our proactive talent community for potential future Account Executive opportunities across our Commercial, Enterprise, and Strategic sales teams in the US and EMEA.</p><p style=\"min-height:1.5em\"><em><strong><u>Please note: </u>This is not an active job opening and is not associated with a specific approved position or hiring timeline. Submitting your resume does not guarantee consideration for a future opening or a response from our recruiting team.</strong></em></p><p style=\"min-height:1.5em\">Our Talent Acquisition team reviews submissions periodically as potential opportunities arise. If your experience and career interests align with our anticipated hiring needs, a recruiter may reach out to schedule a brief 15-minute introductory conversation to learn more about your background, what you're looking for in your next role, and how your interests might align with future opportunities at HackerOne.</p><p style=\"min-height:1.5em\">We appreciate your interest in HackerOne and encourage you to explore our active job openings if you're interested in opportunities we're currently hiring for.</p><p style=\"min-height:1.5em\"></p><h3>Primary Responsibilities</h3><p style=\"min-height:1.5em\">Success in an Account Executive role will be accomplished by delivering on the responsibilities below in alignment with the Values and Principles that define how we work at HackerOne. Specific responsibilities and account complexity may vary based on the sales segment and level.</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Own the full sales cycle from prospecting and opportunity development through negotiation and close, building a healthy pipeline and consistently working toward revenue targets within your assigned territory or account segment.</p></li><li><p style=\"min-height:1.5em\">Develop and execute account and territory strategies to identify new business opportunities, build strong customer relationships, and drive sustainable revenue growth.</p></li><li><p style=\"min-height:1.5em\">Apply <strong>AI-First</strong> thinking by leveraging AI-powered tools and automation to improve prospecting, account research, customer engagement, forecasting, and overall sales productivity.</p></li><li><p style=\"min-height:1.5em\">Demonstrate <strong>Data-Driven Decision Making</strong> by using pipeline analytics, customer insights, and sales performance metrics to prioritize opportunities, inform account strategies, and improve forecast accuracy.</p></li><li><p style=\"min-height:1.5em\">Practice <strong>First Principles Problem Solving</strong> by understanding customers' business and security challenges, identifying underlying needs, and developing consultative solutions that deliver measurable value.</p></li><li><p style=\"min-height:1.5em\">Demonstrate <strong>Change Agility</strong> by adapting to evolving customer priorities, market conditions, product innovations, and competitive dynamics while maintaining a customer-focused approach.</p></li><li><p style=\"min-height:1.5em\">Partner cross-functionally with Sales Engineering, Marketing, Product, Customer Success, and Channel Partners to deliver an exceptional customer experience and support long-term customer success.</p></li><li><p style=\"min-height:1.5em\">Contribute to a collaborative, high-performing Revenue organization by sharing customer insights, sales best practices, and opportunities to improve how we engage and support our customers.</p></li></ul><h3>Minimum Qualifications</h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">2+ years of quota-carrying experience selling SaaS or technology solutions in a B2B sales environment, with experience managing customer relationships and progressing opportunities through the sales cycle.</p></li><li><p style=\"min-height:1.5em\">Demonstrated experience building and managing sales pipelines, developing account strategies, and working toward or achieving revenue targets.</p></li><li><p style=\"min-height:1.5em\">Experience engaging business and technical stakeholders, understanding customer challenges, and communicating the value of technology solutions.</p></li><li><p style=\"min-height:1.5em\">Experience using CRM platforms such as Salesforce, sales performance data, and modern sales tools to manage opportunities, prioritize activities, and support effective decision-making.</p></li></ul><h3>Preferred Qualifications</h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Experience selling cybersecurity, application security, developer security, offensive security, DevSecOps, or related technology solutions.</p></li><li><p style=\"min-height:1.5em\">Experience managing complex, multi-stakeholder sales cycles or selling to Commercial, Enterprise, or Strategic accounts.</p></li><li><p style=\"min-height:1.5em\">Experience leveraging AI-powered tools and automation to improve prospecting, account planning, customer engagement, or sales productivity.</p></li><li><p style=\"min-height:1.5em\">Experience selling through channel partners or strategic alliances, or familiarity with Force Management and/or Command of the Message sales methodologies.</p></li></ul><h3>Compensation Bands</h3><p style=\"min-height:1.5em\">$85-150K Base, 50/50 split commission</p><p style=\"min-height:1.5em\">£65-110K Base, 50/50 split commission</p><p style=\"min-height:1.5em\">Varies based on role, level, and geography</p><h3></h3><h2>Job Benefits:</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Health (medical, vision, dental), life, and disability insurance*</p></li><li><p style=\"min-height:1.5em\">Equity stock options</p></li><li><p style=\"min-height:1.5em\">Retirement plans</p></li><li><p style=\"min-height:1.5em\">Paid public holidays and unlimited PTO</p></li><li><p style=\"min-height:1.5em\">Paid maternity and parental leave</p></li><li><p style=\"min-height:1.5em\">Leaves of absence (including caregiver leave and leave under CO's Healthy Families and Workplaces Act)</p></li><li><p style=\"min-height:1.5em\">Employee Assistance Program</p></li></ul><p style=\"min-height:1.5em\"><strong>*Eligibility may differ by country</strong></p><p style=\"min-height:1.5em\">We're committed to building a global team! For certain roles outside the United States, India, the U.K., and the Netherlands, we partner with <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://remote.com/preemployment-faq\"><u>Remote.com</u></a> as our Employer of Record (EOR).</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">Visa/work permit sponsorship is not available. </p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><em>Employment at HackerOne is contingent on a background check.</em></p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">HackerOne is an Equal Opportunity Employer in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, pregnancy, disability or veteran status, or any other protected characteristic as outlined by international, federal, state, or local laws.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">This policy applies to all HackerOne employment practices, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. HackerOne makes hiring decisions based solely on qualifications, merit, and business needs at the time.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">For US based roles only: Pursuant to the San Francisco Fair Chance Ordinance, all qualified applicants with arrest and conviction records will be considered for the position.</p>","descriptionPlain":"HackerOne is a global leader in Continuous Threat Exposure Management (CTEM) and the only solution provider that pairs the simultaneous trust of the Fortune 500 and the world's largest community of security researchers to secure the AI-native enterprise. The H1 Platform unites agentic AI solutions with security researchers ingenuity to continuously discover, validate, prioritize, and remediate exposures across code, cloud, and AI systems. Through solutions such as agentic and human offensive security testing, AI red teaming, code security, validation, and remediation, HackerOne delivers measurable, continuous reduction of cyber risk for enterprises. Industry leaders, including Anthropic, Crypto.com http://Crypto.com, General Motors, Goldman Sachs, Lufthansa, Uber, UK Ministry of Defence, and the U.S. Department of Defense, trust HackerOne to safeguard their digital ecosystems. HackerOne was recognized in Gartner’s Emerging Tech Impact Radar: AI Cybersecurity Ecosystem report for its leadership in AI Security Testing.\n\n\n\nHackerOne Values\n\nHackerOne is dedicated to fostering a strong and inclusive culture. HackerOne is Customer Obsessed and prioritizes customer outcomes in our decisions and actions. We Default to Disclosure by operating with transparency and integrity, ensuring trust and accountability. Employees, researchers, customers, and partners Win Together by fostering empowerment, inclusion, respect, and accountability.\n\n\n\n\nACCOUNT EXECUTIVE – COMMERCIAL, ENTERPRISE & STRATEGIC (FUTURE OPPORTUNITIES)\n\n\n\nDepartment: Revenue – Sales\n\nRemote Location: Seattle, WA; San Francisco Bay Area, CA; Austin, TX; Washington, DC; or London, UK\n\n\n\n\nPOSITION SUMMARY\n\nAt HackerOne, our Account Executives help organizations modernize their security programs through our industry-leading AI-powered offensive security platform. As part of our Revenue team, you'll have the opportunity to build meaningful customer relationships, solve complex security challenges, and help organizations reduce risk and strengthen their security posture.\n\nWe're always interested in connecting with talented sales professionals across our Commercial, Enterprise, and Strategic segments. Whether you're growing your career in SaaS sales or bringing extensive experience navigating complex enterprise sales cycles, we'd love to learn more about your background and what you're looking for next.\n\n\n\n\nINTERESTED IN FUTURE ACCOUNT EXECUTIVE OPPORTUNITIES?\n\nThis posting is part of our proactive talent community for potential future Account Executive opportunities across our Commercial, Enterprise, and Strategic sales teams in the US and EMEA.\n\nPlease note: This is not an active job opening and is not associated with a specific approved position or hiring timeline. Submitting your resume does not guarantee consideration for a future opening or a response from our recruiting team.\n\nOur Talent Acquisition team reviews submissions periodically as potential opportunities arise. If your experience and career interests align with our anticipated hiring needs, a recruiter may reach out to schedule a brief 15-minute introductory conversation to learn more about your background, what you're looking for in your next role, and how your interests might align with future opportunities at HackerOne.\n\nWe appreciate your interest in HackerOne and encourage you to explore our active job openings if you're interested in opportunities we're currently hiring for.\n\n\n\n\nPRIMARY RESPONSIBILITIES\n\nSuccess in an Account Executive role will be accomplished by delivering on the responsibilities below in alignment with the Values and Principles that define how we work at HackerOne. Specific responsibilities and account complexity may vary based on the sales segment and level.\n\n - Own the full sales cycle from prospecting and opportunity development through negotiation and close, building a healthy pipeline and consistently working toward revenue targets within your assigned territory or account segment.\n\n - Develop and execute account and territory strategies to identify new business opportunities, build strong customer relationships, and drive sustainable revenue growth.\n\n - Apply AI-First thinking by leveraging AI-powered tools and automation to improve prospecting, account research, customer engagement, forecasting, and overall sales productivity.\n\n - Demonstrate Data-Driven Decision Making by using pipeline analytics, customer insights, and sales performance metrics to prioritize opportunities, inform account strategies, and improve forecast accuracy.\n\n - Practice First Principles Problem Solving by understanding customers' business and security challenges, identifying underlying needs, and developing consultative solutions that deliver measurable value.\n\n - Demonstrate Change Agility by adapting to evolving customer priorities, market conditions, product innovations, and competitive dynamics while maintaining a customer-focused approach.\n\n - Partner cross-functionally with Sales Engineering, Marketing, Product, Customer Success, and Channel Partners to deliver an exceptional customer experience and support long-term customer success.\n\n - Contribute to a collaborative, high-performing Revenue organization by sharing customer insights, sales best practices, and opportunities to improve how we engage and support our customers.\n\n\nMINIMUM QUALIFICATIONS\n\n - 2+ years of quota-carrying experience selling SaaS or technology solutions in a B2B sales environment, with experience managing customer relationships and progressing opportunities through the sales cycle.\n\n - Demonstrated experience building and managing sales pipelines, developing account strategies, and working toward or achieving revenue targets.\n\n - Experience engaging business and technical stakeholders, understanding customer challenges, and communicating the value of technology solutions.\n\n - Experience using CRM platforms such as Salesforce, sales performance data, and modern sales tools to manage opportunities, prioritize activities, and support effective decision-making.\n\n\nPREFERRED QUALIFICATIONS\n\n - Experience selling cybersecurity, application security, developer security, offensive security, DevSecOps, or related technology solutions.\n\n - Experience managing complex, multi-stakeholder sales cycles or selling to Commercial, Enterprise, or Strategic accounts.\n\n - Experience leveraging AI-powered tools and automation to improve prospecting, account planning, customer engagement, or sales productivity.\n\n - Experience selling through channel partners or strategic alliances, or familiarity with Force Management and/or Command of the Message sales methodologies.\n\n\nCOMPENSATION BANDS\n\n$85-150K Base, 50/50 split commission\n\n£65-110K Base, 50/50 split commission\n\nVaries based on role, level, and geography\n\n\n\n\n\nJOB BENEFITS:\n\n - Health (medical, vision, dental), life, and disability insurance*\n\n - Equity stock options\n\n - Retirement plans\n\n - Paid public holidays and unlimited PTO\n\n - Paid maternity and parental leave\n\n - Leaves of absence (including caregiver leave and leave under CO's Healthy Families and Workplaces Act)\n\n - Employee Assistance Program\n\n*Eligibility may differ by country\n\nWe're committed to building a global team! For certain roles outside the United States, India, the U.K., and the Netherlands, we partner with Remote.com https://remote.com/preemployment-faq as our Employer of Record (EOR).\n\n\n\nVisa/work permit sponsorship is not available. \n\n\n\nEmployment at HackerOne is contingent on a background check.\n\n\n\nHackerOne is an Equal Opportunity Employer in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, pregnancy, disability or veteran status, or any other protected characteristic as outlined by international, federal, state, or local laws.\n\n\n\nThis policy applies to all HackerOne employment practices, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. HackerOne makes hiring decisions based solely on qualifications, merit, and business needs at the time.\n\n\n\nFor US based roles only: Pursuant to the San Francisco Fair Chance Ordinance, all qualified applicants with arrest and conviction records will be considered for the position."},{"id":"2972537a-578e-4f0e-b6e9-0f54762b261e","title":"Senior Counsel, Employment & Compliance","department":"LEGIT","team":"LEGIT","employmentType":"FullTime","location":"Seattle","secondaryLocations":[{"location":"San Francisco","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}}},{"location":"Washington DC","address":{"postalAddress":{"addressRegion":"DC","addressCountry":"United States","addressLocality":"Washington"}}},{"location":"Boston","address":{"postalAddress":{"addressRegion":"Massachusetts","addressCountry":"United States","addressLocality":"Boston"}}},{"location":"London","address":{"postalAddress":{"addressRegion":"England","addressCountry":"United Kingdom","addressLocality":"London"}}},{"location":"Austin","address":{"postalAddress":{"addressRegion":"Texas","addressCountry":"United States","addressLocality":"Austin"}}}],"publishedAt":"2026-11-02T19:10:54.117+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressRegion":"Washington","addressCountry":"United States","addressLocality":"Seattle"}},"jobUrl":"https://jobs.ashbyhq.com/hackerone/2972537a-578e-4f0e-b6e9-0f54762b261e","applyUrl":"https://jobs.ashbyhq.com/hackerone/2972537a-578e-4f0e-b6e9-0f54762b261e/application","descriptionHtml":"<p style=\"min-height:1.5em\">HackerOne is a global leader in Continuous Threat Exposure Management (CTEM) and the only solution provider that pairs the simultaneous trust of the Fortune 500 and the world's largest community of security researchers to secure the AI-native enterprise. The H1 Platform unites agentic AI solutions with security researchers ingenuity to continuously discover, validate, prioritize, and remediate exposures across code, cloud, and AI systems. Through solutions such as agentic and human offensive security testing, AI red teaming, code security, validation, and remediation, HackerOne delivers measurable, continuous reduction of cyber risk for enterprises. Industry leaders, including Anthropic, <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"http://Crypto.com\">Crypto.com</a>, General Motors, Goldman Sachs, Lufthansa, Uber, UK Ministry of Defence, and the U.S. Department of Defense, trust HackerOne to safeguard their digital ecosystems. HackerOne was recognized in Gartner’s Emerging Tech Impact Radar: AI Cybersecurity Ecosystem report for its leadership in AI Security Testing.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>HackerOne Values</strong></p><p style=\"min-height:1.5em\">HackerOne is dedicated to fostering a strong and inclusive culture. HackerOne is <strong>Customer Obsessed</strong> and prioritizes customer outcomes in our decisions and actions. We <strong>Default to Disclosure</strong> by operating with transparency and integrity, ensuring trust and accountability. Employees, researchers, customers, and partners<strong> Win Together </strong>by fostering empowerment, inclusion, respect, and accountability.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>Senior Counsel, Employment &amp; Compliance</strong></p><p style=\"min-height:1.5em\">Remote Locations</p><p style=\"min-height:1.5em\">U.S.: Seattle, San Francisco Bay Area, Austin, Washington DC, or Boston</p><p style=\"min-height:1.5em\">UK: London</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong><u>Position Summary</u></strong></p><p style=\"min-height:1.5em\">HackerOne seeks a trusted business partner and pragmatic builder with an ownership mentality to lead the Legal team’s employment, litigation, and compliance function. The Senior Counsel will co-own outcomes with business stakeholders across the company and balance legal and reputational risk with high-acceleration growth. This position reports directly to the Chief Legal Officer.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">As Senior Counsel, you will be a hands-on and solutions-oriented member of the Legal team and will support the company in its mission to build a safer internet. You will be asked to own and operationalize corporate compliance programs, including governance, ethics and compliance, and workforce policies and processes, and serve as a data-driven, strategic partner in aligning legal guidance to business objectives.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">At HackerOne, we embrace a Flexible Work approach that gives us the freedom to do our best work while also fostering the connections and community that make us stronger. Reflecting this philosophy, this is a remote role targeted for candidates within ~50 miles of Seattle, WA; San Francisco, CA; Austin, TX; Boston, MA, Washington, DC or London, UK. We believe this balance of proximity and flexibility gives Hackeronies the chance to occasionally come together – fostering collaboration, connection, and in-person moments that enrich our culture – while still preserving the benefits of remote work.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>Primary Responsibilities</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Serve as a trusted senior advisor to executives, People team members, and cross-functional stakeholders on complex U.S. and global labor and employment matters, including hiring and recruiting, compensation, benefits, leave, accommodations, and related topics.</p></li><li><p style=\"min-height:1.5em\">Advise on and assist the People team with sensitive U.S. and global employee relations issues, including compliance, security, and EEO investigations, performance management, terminations/redundancies, and other related matters.</p></li><li><p style=\"min-height:1.5em\">Coordinate with Commercial, Product, and Revenue team members to advise on platform and marketplace legal risk, while balancing business objectives.</p></li><li><p style=\"min-height:1.5em\">Manage dispute resolution, legal process, and litigation, including legal holds, investigations, e-discovery, and subpoenas and law enforcement or regulatory investigations.</p></li><li><p style=\"min-height:1.5em\">Provide counsel on regulatory and compliance issues related to HackerOne’s platform, customers, and workforce, including conflicts of interest, third-party due diligence, Terms of Service, audits, and other areas, as needed.</p></li><li><p style=\"min-height:1.5em\">Act as an AI-forward legal partner by identifying opportunities to use AI to improve legal research, risk identification, workflow efficiency, knowledge management, and business resiliency while applying sound judgment regarding confidentiality, accuracy, bias, transparency, and human oversight.</p></li></ul><h2><strong>Talent Principles</strong></h2><p style=\"min-height:1.5em\">At HackerOne, how we work is just as important as what we accomplish. We expect every employee of Hackerone to demonstrate our Talent Principles in their day-to-day work.</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>AI Native</strong> – Thoughtfully leverage AI to improve legal research, streamline workflows, strengthen risk identification, and create scalable solutions while maintaining appropriate confidentiality, accuracy, and human oversight.</p></li><li><p style=\"min-height:1.5em\"><strong>Change Agility</strong> – Navigate evolving regulations, shifting business priorities, and ambiguity with adaptability and sound judgment, helping stakeholders respond effectively to change.</p></li><li><p style=\"min-height:1.5em\"><strong>Data-Driven Decision Making</strong> – Use relevant data, legal insights, and risk assessments to inform recommendations, prioritize actions, and support sound business decisions.</p></li><li><p style=\"min-height:1.5em\"><strong>First Principles Problem Solving</strong> – Break down complex legal and compliance challenges to identify root causes, challenge assumptions, and develop practical, sustainable solutions.</p></li></ul><h2><strong>Minimum Qualifications</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">J.D. from an ABA-accredited law school or global equivalent, with active bar admission in good standing in the applicable practice jurisdiction.</p></li><li><p style=\"min-height:1.5em\">7+ years of legal experience in a law firm or in-house legal department, including substantive experience advising on global labor and employment matters, compliance, employee relations, and investigations.</p></li><li><p style=\"min-height:1.5em\">Demonstrated experience managing complex legal matters, including litigation or dispute resolution, regulatory compliance, and cross-functional legal advisory work, with the ability to provide clear, practical guidance to business stakeholders.</p></li><li><p style=\"min-height:1.5em\">Experience independently evaluating complex legal and business risks, using evidence and sound judgment to inform decisions, adapting to changing regulatory environments, and managing multiple competing priorities through resolution.</p></li></ul><h2><strong>Preferred Qualifications</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Experience working in-house at a B2B SaaS, cybersecurity, or platform-based technology company.</p></li><li><p style=\"min-height:1.5em\">Experience advising on or overseeing anti-bribery and corruption, privacy and data security, AML, KYC, OFAC, or security incident matters.</p></li><li><p style=\"min-height:1.5em\">Experience using AI-powered legal technology or automation to improve legal research, compliance processes, risk management, or operational efficiency while maintaining appropriate professional and ethical safeguards.</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>Compensation Bands</strong></h2><p style=\"min-height:1.5em\">Tier A: $225,000-$275,000</p><p style=\"min-height:1.5em\">Tier B: $202,000-$247,000</p><p style=\"min-height:1.5em\">UK Tier: £121,000-148,000</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><em>#LI-Remote</em></p><p style=\"min-height:1.5em\"><em>#LI-KM1</em></p><h2>Job Benefits:</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Health (medical, vision, dental), life, and disability insurance*</p></li><li><p style=\"min-height:1.5em\">Equity stock options</p></li><li><p style=\"min-height:1.5em\">Retirement plans</p></li><li><p style=\"min-height:1.5em\">Paid public holidays and unlimited PTO</p></li><li><p style=\"min-height:1.5em\">Paid maternity and parental leave</p></li><li><p style=\"min-height:1.5em\">Leaves of absence (including caregiver leave and leave under CO's Healthy Families and Workplaces Act)</p></li><li><p style=\"min-height:1.5em\">Employee Assistance Program</p></li></ul><p style=\"min-height:1.5em\"><strong>*Eligibility may differ by country</strong></p><p style=\"min-height:1.5em\">We're committed to building a global team! For certain roles outside the United States, India, the U.K., and the Netherlands, we partner with <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://remote.com/preemployment-faq\"><u>Remote.com</u></a> as our Employer of Record (EOR).</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">Visa/work permit sponsorship is not available. </p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><em>Employment at HackerOne is contingent on a background check.</em></p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">HackerOne is an Equal Opportunity Employer in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, pregnancy, disability or veteran status, or any other protected characteristic as outlined by international, federal, state, or local laws.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">This policy applies to all HackerOne employment practices, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. HackerOne makes hiring decisions based solely on qualifications, merit, and business needs at the time.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">For US based roles only: Pursuant to the San Francisco Fair Chance Ordinance, all qualified applicants with arrest and conviction records will be considered for the position.</p>","descriptionPlain":"HackerOne is a global leader in Continuous Threat Exposure Management (CTEM) and the only solution provider that pairs the simultaneous trust of the Fortune 500 and the world's largest community of security researchers to secure the AI-native enterprise. The H1 Platform unites agentic AI solutions with security researchers ingenuity to continuously discover, validate, prioritize, and remediate exposures across code, cloud, and AI systems. Through solutions such as agentic and human offensive security testing, AI red teaming, code security, validation, and remediation, HackerOne delivers measurable, continuous reduction of cyber risk for enterprises. Industry leaders, including Anthropic, Crypto.com http://Crypto.com, General Motors, Goldman Sachs, Lufthansa, Uber, UK Ministry of Defence, and the U.S. Department of Defense, trust HackerOne to safeguard their digital ecosystems. HackerOne was recognized in Gartner’s Emerging Tech Impact Radar: AI Cybersecurity Ecosystem report for its leadership in AI Security Testing.\n\n\n\nHackerOne Values\n\nHackerOne is dedicated to fostering a strong and inclusive culture. HackerOne is Customer Obsessed and prioritizes customer outcomes in our decisions and actions. We Default to Disclosure by operating with transparency and integrity, ensuring trust and accountability. Employees, researchers, customers, and partners Win Together by fostering empowerment, inclusion, respect, and accountability.\n\n\n\nSenior Counsel, Employment & Compliance\n\nRemote Locations\n\nU.S.: Seattle, San Francisco Bay Area, Austin, Washington DC, or Boston\n\nUK: London\n\n\n\nPosition Summary\n\nHackerOne seeks a trusted business partner and pragmatic builder with an ownership mentality to lead the Legal team’s employment, litigation, and compliance function. The Senior Counsel will co-own outcomes with business stakeholders across the company and balance legal and reputational risk with high-acceleration growth. This position reports directly to the Chief Legal Officer.\n\n\n\nAs Senior Counsel, you will be a hands-on and solutions-oriented member of the Legal team and will support the company in its mission to build a safer internet. You will be asked to own and operationalize corporate compliance programs, including governance, ethics and compliance, and workforce policies and processes, and serve as a data-driven, strategic partner in aligning legal guidance to business objectives.\n\n\n\nAt HackerOne, we embrace a Flexible Work approach that gives us the freedom to do our best work while also fostering the connections and community that make us stronger. Reflecting this philosophy, this is a remote role targeted for candidates within ~50 miles of Seattle, WA; San Francisco, CA; Austin, TX; Boston, MA, Washington, DC or London, UK. We believe this balance of proximity and flexibility gives Hackeronies the chance to occasionally come together – fostering collaboration, connection, and in-person moments that enrich our culture – while still preserving the benefits of remote work.\n\n\n\nPrimary Responsibilities\n\n - Serve as a trusted senior advisor to executives, People team members, and cross-functional stakeholders on complex U.S. and global labor and employment matters, including hiring and recruiting, compensation, benefits, leave, accommodations, and related topics.\n\n - Advise on and assist the People team with sensitive U.S. and global employee relations issues, including compliance, security, and EEO investigations, performance management, terminations/redundancies, and other related matters.\n\n - Coordinate with Commercial, Product, and Revenue team members to advise on platform and marketplace legal risk, while balancing business objectives.\n\n - Manage dispute resolution, legal process, and litigation, including legal holds, investigations, e-discovery, and subpoenas and law enforcement or regulatory investigations.\n\n - Provide counsel on regulatory and compliance issues related to HackerOne’s platform, customers, and workforce, including conflicts of interest, third-party due diligence, Terms of Service, audits, and other areas, as needed.\n\n - Act as an AI-forward legal partner by identifying opportunities to use AI to improve legal research, risk identification, workflow efficiency, knowledge management, and business resiliency while applying sound judgment regarding confidentiality, accuracy, bias, transparency, and human oversight.\n\n\nTALENT PRINCIPLES\n\nAt HackerOne, how we work is just as important as what we accomplish. We expect every employee of Hackerone to demonstrate our Talent Principles in their day-to-day work.\n\n - AI Native – Thoughtfully leverage AI to improve legal research, streamline workflows, strengthen risk identification, and create scalable solutions while maintaining appropriate confidentiality, accuracy, and human oversight.\n\n - Change Agility – Navigate evolving regulations, shifting business priorities, and ambiguity with adaptability and sound judgment, helping stakeholders respond effectively to change.\n\n - Data-Driven Decision Making – Use relevant data, legal insights, and risk assessments to inform recommendations, prioritize actions, and support sound business decisions.\n\n - First Principles Problem Solving – Break down complex legal and compliance challenges to identify root causes, challenge assumptions, and develop practical, sustainable solutions.\n\n\nMINIMUM QUALIFICATIONS\n\n - J.D. from an ABA-accredited law school or global equivalent, with active bar admission in good standing in the applicable practice jurisdiction.\n\n - 7+ years of legal experience in a law firm or in-house legal department, including substantive experience advising on global labor and employment matters, compliance, employee relations, and investigations.\n\n - Demonstrated experience managing complex legal matters, including litigation or dispute resolution, regulatory compliance, and cross-functional legal advisory work, with the ability to provide clear, practical guidance to business stakeholders.\n\n - Experience independently evaluating complex legal and business risks, using evidence and sound judgment to inform decisions, adapting to changing regulatory environments, and managing multiple competing priorities through resolution.\n\n\nPREFERRED QUALIFICATIONS\n\n - Experience working in-house at a B2B SaaS, cybersecurity, or platform-based technology company.\n\n - Experience advising on or overseeing anti-bribery and corruption, privacy and data security, AML, KYC, OFAC, or security incident matters.\n\n - Experience using AI-powered legal technology or automation to improve legal research, compliance processes, risk management, or operational efficiency while maintaining appropriate professional and ethical safeguards.\n\n\n\n\nCOMPENSATION BANDS\n\nTier A: $225,000-$275,000\n\nTier B: $202,000-$247,000\n\nUK Tier: £121,000-148,000\n\n\n\n#LI-Remote\n\n#LI-KM1\n\n\nJOB BENEFITS:\n\n - Health (medical, vision, dental), life, and disability insurance*\n\n - Equity stock options\n\n - Retirement plans\n\n - Paid public holidays and unlimited PTO\n\n - Paid maternity and parental leave\n\n - Leaves of absence (including caregiver leave and leave under CO's Healthy Families and Workplaces Act)\n\n - Employee Assistance Program\n\n*Eligibility may differ by country\n\nWe're committed to building a global team! For certain roles outside the United States, India, the U.K., and the Netherlands, we partner with Remote.com https://remote.com/preemployment-faq as our Employer of Record (EOR).\n\n\n\nVisa/work permit sponsorship is not available. \n\n\n\nEmployment at HackerOne is contingent on a background check.\n\n\n\nHackerOne is an Equal Opportunity Employer in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, pregnancy, disability or veteran status, or any other protected characteristic as outlined by international, federal, state, or local laws.\n\n\n\nThis policy applies to all HackerOne employment practices, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. HackerOne makes hiring decisions based solely on qualifications, merit, and business needs at the time.\n\n\n\nFor US based roles only: Pursuant to the San Francisco Fair Chance Ordinance, all qualified applicants with arrest and conviction records will be considered for the position."},{"id":"017a67d0-25f6-46f7-97b6-c6587157879c","title":"Team Lead, Traige","department":"Customer Operations","team":"Customer Operations","employmentType":"FullTime","location":"Pune","secondaryLocations":[],"publishedAt":"2026-10-30T07:58:27.969+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Maharashtra","addressCountry":"India","addressLocality":"Pune"}},"jobUrl":"https://jobs.ashbyhq.com/hackerone/017a67d0-25f6-46f7-97b6-c6587157879c","applyUrl":"https://jobs.ashbyhq.com/hackerone/017a67d0-25f6-46f7-97b6-c6587157879c/application","descriptionHtml":"<p style=\"min-height:1.5em\">HackerOne is a global leader in Continuous Threat Exposure Management (CTEM) and the only solution provider that pairs the simultaneous trust of the Fortune 500 and the world's largest community of security researchers to secure the AI-native enterprise. The H1 Platform unites agentic AI solutions with security researchers ingenuity to continuously discover, validate, prioritize, and remediate exposures across code, cloud, and AI systems. Through solutions such as agentic and human offensive security testing, AI red teaming, code security, validation, and remediation, HackerOne delivers measurable, continuous reduction of cyber risk for enterprises. Industry leaders, including Anthropic, <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"http://Crypto.com\">Crypto.com</a>, General Motors, Goldman Sachs, Lufthansa, Uber, UK Ministry of Defence, and the U.S. Department of Defense, trust HackerOne to safeguard their digital ecosystems. HackerOne was recognized in Gartner’s Emerging Tech Impact Radar: AI Cybersecurity Ecosystem report for its leadership in AI Security Testing.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>HackerOne Values</strong></p><p style=\"min-height:1.5em\">HackerOne is dedicated to fostering a strong and inclusive culture. HackerOne is <strong>Customer Obsessed</strong> and prioritizes customer outcomes in our decisions and actions. We <strong>Default to Disclosure</strong> by operating with transparency and integrity, ensuring trust and accountability. Employees, researchers, customers, and partners<strong> Win Together </strong>by fostering empowerment, inclusion, respect, and accountability.</p><p style=\"min-height:1.5em\"></p><h1><strong>Team Lead, Technical Services</strong></h1><h3><strong>Job Location : Pune, India (kharadi)</strong></h3><h3><strong>Work Model : Working from office</strong></h3><p style=\"min-height:1.5em\"></p><h2><strong><u>Position Summary</u></strong></h2><p style=\"min-height:1.5em\">We are seeking an experienced and people-focused <strong>Team Lead</strong> to lead our growing team of <strong>Triage Analysts</strong> in our Pune hub. This is a hands-on leadership role responsible for developing, mentoring, and managing a team that serves as the frontline for delivery of high-quality vulnerability assessments for our clients. You’ll work cross-functionally with security experts, technical leaders, and operations teams to ensure HackerOne continues to deliver fast, accurate, and efficient triage services to our customers and hacker community.</p><p style=\"min-height:1.5em\"></p><h2><strong><u>What You Will Do</u></strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Team Management</strong>: Lead, coach, and support a team of Triage Analysts, helping them succeed in their roles through regular feedback, career development, and performance management. As this will be a new team, you will also be responsible for assisting in hiring and onboarding. You will set performance goals and conduct regular one-on-one meetings and performance reviews, as well as serve as an escalation point for complex issues, providing guidance and support to resolve challenges.</p></li><li><p style=\"min-height:1.5em\"><strong>Operational Oversight</strong>: Ensure daily validation processes are handled accurately, efficiently, and in alignment with SLAs and program requirements. You will also optimize team workflows and processes to improve efficiency and reduce turnaround times.</p></li><li><p style=\"min-height:1.5em\"><strong>Quality Assurance</strong>: Monitor report quality, validation accuracy, and procedural compliance across the team; identify trends and areas for improvement. Act as a trusted partner to customers, providing insights into vulnerability reports and resolving triage-related inquiries. Support strategic customer engagements by ensuring the accuracy and timeliness of deliverables.</p></li><li><p style=\"min-height:1.5em\"><strong>Scheduling &amp; Shift Coverage</strong>: Flex Hours: You will be required to maintain flexible hours to overlap as needed with leadership in global timezones. This team may, at times, be required to work varying hours across multiple shifts and/or time zones, and will require management and coordination to support continuous coverage.</p></li><li><p style=\"min-height:1.5em\"><strong>Stakeholder Collaboration</strong>: Work closely with the broader Triage, Customer Success, and Program Operations teams to ensure seamless coordination of vulnerability reports and escalate blockers when needed.</p></li><li><p style=\"min-height:1.5em\"><strong>Process Improvement</strong>: Identify and implement improvements to intake workflows, documentation, and tooling to drive consistency and efficiency.</p></li><li><p style=\"min-height:1.5em\"><strong>Metrics &amp; Reporting</strong>: Track key metrics related to intake volume, quality, efficiency, and team performance. Report progress and insights to senior leadership.</p></li></ul><p style=\"min-height:1.5em\"><strong>On-Site Leadership:</strong> Act as a key on-ground presence in Pune, fostering a culture of accountability and professional conduct in the office.</p><p style=\"min-height:1.5em\"></p><h2><strong><u>Minimum Qualifications</u></strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">6+ years of relevant corporate experience.</p></li><li><p style=\"min-height:1.5em\"><strong>2+ years of experience in people management</strong>, preferably in a security-related domain.</p></li><li><p style=\"min-height:1.5em\">Good understanding of the bug bounty landscape and <strong>vulnerability</strong> disclosure ecosystem. Experience or familiarity with HackerOne’s platform and the broader ethical hacking ecosystem is a plus, but not required.</p></li><li><p style=\"min-height:1.5em\">Background in <strong>web application security</strong>, bug bounty, or vulnerability triage is strongly preferred.</p></li><li><p style=\"min-height:1.5em\">Strong understanding of common web vulnerabilities (OWASP Top 10) and basic security tools (e.g., Burp Suite).</p></li><li><p style=\"min-height:1.5em\">Demonstrated ability to manage distributed or shift-based teams.</p></li><li><p style=\"min-height:1.5em\">Excellent verbal and written communication skills, with a strong ability to influence and lead through empathy.</p></li><li><p style=\"min-height:1.5em\">Strong organizational and decision-making skills, with experience managing KPIs and operational metrics.</p></li><li><p style=\"min-height:1.5em\">Comfortable working in a fast-paced, feedback-driven environment.</p></li><li><p style=\"min-height:1.5em\">Must be able to work from the HackerOne office in Pune 4-5 days per week.</p></li></ul><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong><u>Compensation Bands:</u></strong></p><p style=\"min-height:1.5em\">₹26L – ₹30L • Offers Equity</p><h2>Job Benefits:</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Health (medical, vision, dental), life, and disability insurance*</p></li><li><p style=\"min-height:1.5em\">Equity stock options</p></li><li><p style=\"min-height:1.5em\">Retirement plans</p></li><li><p style=\"min-height:1.5em\">Paid public holidays and unlimited PTO</p></li><li><p style=\"min-height:1.5em\">Paid maternity and parental leave</p></li><li><p style=\"min-height:1.5em\">Leaves of absence (including caregiver leave and leave under CO's Healthy Families and Workplaces Act)</p></li><li><p style=\"min-height:1.5em\">Employee Assistance Program</p></li></ul><p style=\"min-height:1.5em\"><strong>*Eligibility may differ by country</strong></p><p style=\"min-height:1.5em\">We're committed to building a global team! For certain roles outside the United States, India, the U.K., and the Netherlands, we partner with <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://remote.com/preemployment-faq\"><u>Remote.com</u></a> as our Employer of Record (EOR).</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">Visa/work permit sponsorship is not available. </p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><em>Employment at HackerOne is contingent on a background check.</em></p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">HackerOne is an Equal Opportunity Employer in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, pregnancy, disability or veteran status, or any other protected characteristic as outlined by international, federal, state, or local laws.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">This policy applies to all HackerOne employment practices, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. HackerOne makes hiring decisions based solely on qualifications, merit, and business needs at the time.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">For US based roles only: Pursuant to the San Francisco Fair Chance Ordinance, all qualified applicants with arrest and conviction records will be considered for the position.</p>","descriptionPlain":"HackerOne is a global leader in Continuous Threat Exposure Management (CTEM) and the only solution provider that pairs the simultaneous trust of the Fortune 500 and the world's largest community of security researchers to secure the AI-native enterprise. The H1 Platform unites agentic AI solutions with security researchers ingenuity to continuously discover, validate, prioritize, and remediate exposures across code, cloud, and AI systems. Through solutions such as agentic and human offensive security testing, AI red teaming, code security, validation, and remediation, HackerOne delivers measurable, continuous reduction of cyber risk for enterprises. Industry leaders, including Anthropic, Crypto.com http://Crypto.com, General Motors, Goldman Sachs, Lufthansa, Uber, UK Ministry of Defence, and the U.S. Department of Defense, trust HackerOne to safeguard their digital ecosystems. HackerOne was recognized in Gartner’s Emerging Tech Impact Radar: AI Cybersecurity Ecosystem report for its leadership in AI Security Testing.\n\n\n\nHackerOne Values\n\nHackerOne is dedicated to fostering a strong and inclusive culture. HackerOne is Customer Obsessed and prioritizes customer outcomes in our decisions and actions. We Default to Disclosure by operating with transparency and integrity, ensuring trust and accountability. Employees, researchers, customers, and partners Win Together by fostering empowerment, inclusion, respect, and accountability.\n\n\n\n\nTEAM LEAD, TECHNICAL SERVICES\n\n\nJOB LOCATION : PUNE, INDIA (KHARADI)\n\n\nWORK MODEL : WORKING FROM OFFICE\n\n\n\n\nPOSITION SUMMARY\n\nWe are seeking an experienced and people-focused Team Lead to lead our growing team of Triage Analysts in our Pune hub. This is a hands-on leadership role responsible for developing, mentoring, and managing a team that serves as the frontline for delivery of high-quality vulnerability assessments for our clients. You’ll work cross-functionally with security experts, technical leaders, and operations teams to ensure HackerOne continues to deliver fast, accurate, and efficient triage services to our customers and hacker community.\n\n\n\n\nWHAT YOU WILL DO\n\n - Team Management: Lead, coach, and support a team of Triage Analysts, helping them succeed in their roles through regular feedback, career development, and performance management. As this will be a new team, you will also be responsible for assisting in hiring and onboarding. You will set performance goals and conduct regular one-on-one meetings and performance reviews, as well as serve as an escalation point for complex issues, providing guidance and support to resolve challenges.\n\n - Operational Oversight: Ensure daily validation processes are handled accurately, efficiently, and in alignment with SLAs and program requirements. You will also optimize team workflows and processes to improve efficiency and reduce turnaround times.\n\n - Quality Assurance: Monitor report quality, validation accuracy, and procedural compliance across the team; identify trends and areas for improvement. Act as a trusted partner to customers, providing insights into vulnerability reports and resolving triage-related inquiries. Support strategic customer engagements by ensuring the accuracy and timeliness of deliverables.\n\n - Scheduling & Shift Coverage: Flex Hours: You will be required to maintain flexible hours to overlap as needed with leadership in global timezones. This team may, at times, be required to work varying hours across multiple shifts and/or time zones, and will require management and coordination to support continuous coverage.\n\n - Stakeholder Collaboration: Work closely with the broader Triage, Customer Success, and Program Operations teams to ensure seamless coordination of vulnerability reports and escalate blockers when needed.\n\n - Process Improvement: Identify and implement improvements to intake workflows, documentation, and tooling to drive consistency and efficiency.\n\n - Metrics & Reporting: Track key metrics related to intake volume, quality, efficiency, and team performance. Report progress and insights to senior leadership.\n\nOn-Site Leadership: Act as a key on-ground presence in Pune, fostering a culture of accountability and professional conduct in the office.\n\n\n\n\nMINIMUM QUALIFICATIONS\n\n - 6+ years of relevant corporate experience.\n\n - 2+ years of experience in people management, preferably in a security-related domain.\n\n - Good understanding of the bug bounty landscape and vulnerability disclosure ecosystem. Experience or familiarity with HackerOne’s platform and the broader ethical hacking ecosystem is a plus, but not required.\n\n - Background in web application security, bug bounty, or vulnerability triage is strongly preferred.\n\n - Strong understanding of common web vulnerabilities (OWASP Top 10) and basic security tools (e.g., Burp Suite).\n\n - Demonstrated ability to manage distributed or shift-based teams.\n\n - Excellent verbal and written communication skills, with a strong ability to influence and lead through empathy.\n\n - Strong organizational and decision-making skills, with experience managing KPIs and operational metrics.\n\n - Comfortable working in a fast-paced, feedback-driven environment.\n\n - Must be able to work from the HackerOne office in Pune 4-5 days per week.\n\n\n\nCompensation Bands:\n\n₹26L – ₹30L • Offers Equity\n\n\nJOB BENEFITS:\n\n - Health (medical, vision, dental), life, and disability insurance*\n\n - Equity stock options\n\n - Retirement plans\n\n - Paid public holidays and unlimited PTO\n\n - Paid maternity and parental leave\n\n - Leaves of absence (including caregiver leave and leave under CO's Healthy Families and Workplaces Act)\n\n - Employee Assistance Program\n\n*Eligibility may differ by country\n\nWe're committed to building a global team! For certain roles outside the United States, India, the U.K., and the Netherlands, we partner with Remote.com https://remote.com/preemployment-faq as our Employer of Record (EOR).\n\n\n\nVisa/work permit sponsorship is not available. \n\n\n\nEmployment at HackerOne is contingent on a background check.\n\n\n\nHackerOne is an Equal Opportunity Employer in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, pregnancy, disability or veteran status, or any other protected characteristic as outlined by international, federal, state, or local laws.\n\n\n\nThis policy applies to all HackerOne employment practices, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. HackerOne makes hiring decisions based solely on qualifications, merit, and business needs at the time.\n\n\n\nFor US based roles only: Pursuant to the San Francisco Fair Chance Ordinance, all qualified applicants with arrest and conviction records will be considered for the position."}],"apiVersion":"1"}